2019 Public Service Employee Survey Results for Information Technology Operations Services

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Statistics Canada 43 42 4 8 2 0 0 85 11 3990
2019 Census, Operations and Informatics Field 42 43 5 8 3 0 0 84 11 975
2019 Information Technology Operations Branch 36 47 5 8 4 0 0 83 12 363
2019 Information Technology Operations Services 35 41 6 12 6 0 0 76 18 124

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Statistics Canada 61 22 6 7 3 0 0 84 10 3991
2019 Census, Operations and Informatics Field 62 23 5 7 3 0 0 85 10 972
2019 Information Technology Operations Branch 57 23 7 9 4 0 1 81 13 360
2019 Information Technology Operations Services 53 26 7 10 3 0 0 80 13 124

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Statistics Canada 48 35 6 8 3 0 0 83 11 3989
2019 Census, Operations and Informatics Field 47 36 6 7 3 0 0 84 10 971
2019 Information Technology Operations Branch 45 39 6 6 4 0 0 83 11 362
2019 Information Technology Operations Services 43 34 6 9 9 0 0 77 17 124

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Statistics Canada 30 41 12 11 5 0 1 72 16 3985
2019 Census, Operations and Informatics Field 23 40 15 13 8 0 0 64 21 973
2019 Information Technology Operations Branch 16 42 17 14 10 1 0 59 24 362
2019 Information Technology Operations Services 14 39 22 13 11 2 0 53 24 124

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Statistics Canada 54 33 7 4 1 0 0 88 6 3978
2019 Census, Operations and Informatics Field 50 36 7 5 1 0 0 86 6 969
2019 Information Technology Operations Branch 44 38 11 4 1 1 0 83 6 360
2019 Information Technology Operations Services 43 32 14 8 2 1 0 76 10 124

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Statistics Canada 52 31 7 6 3 0 1 84 9 3987
2019 Census, Operations and Informatics Field 49 34 7 6 2 0 0 84 8 971
2019 Information Technology Operations Branch 47 38 8 5 2 0 0 85 7 360
2019 Information Technology Operations Services 46 30 13 8 2 1 0 76 10 124

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Statistics Canada 37 41 12 7 3 0 0 78 10 3996
2019 Census, Operations and Informatics Field 37 40 12 7 4 0 0 77 11 974
2019 Information Technology Operations Branch 36 41 12 8 3 0 0 78 10 363
2019 Information Technology Operations Services 38 36 13 9 3 1 0 75 13 124

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Statistics Canada 33 40 13 9 5 0 0 73 14 3996
2019 Census, Operations and Informatics Field 28 42 14 10 6 0 0 70 16 976
2019 Information Technology Operations Branch 25 48 13 9 4 0 0 74 13 362
2019 Information Technology Operations Services 25 42 13 11 9 0 0 67 20 123

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Statistics Canada 35 43 11 8 3 0 0 78 12 3987
2019 Census, Operations and Informatics Field 32 43 10 11 4 0 0 75 15 976
2019 Information Technology Operations Branch 29 45 11 10 5 0 0 74 15 362
2019 Information Technology Operations Services 31 31 12 14 12 0 0 62 26 123

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Statistics Canada 45 40 9 4 2 0 0 85 6 3987
2019 Census, Operations and Informatics Field 44 41 8 4 2 0 0 85 7 972
2019 Information Technology Operations Branch 38 47 7 6 1 0 0 85 7 360
2019 Information Technology Operations Services 44 38 6 8 3 1 0 82 11 122

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Statistics Canada 37 38 12 8 5 0 0 75 13 3992
2019 Census, Operations and Informatics Field 35 40 12 8 5 0 0 75 14 975
2019 Information Technology Operations Branch 31 45 12 8 3 0 0 77 11 361
2019 Information Technology Operations Services 33 37 13 10 6 1 0 71 16 123

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Statistics Canada 48 36 11 4 2 0 0 84 5 3972
2019 Census, Operations and Informatics Field 47 37 11 4 2 0 0 84 6 972
2019 Information Technology Operations Branch 43 42 10 4 1 0 0 85 5 360
2019 Information Technology Operations Services 48 34 12 5 2 0 0 81 7 122

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Statistics Canada 35 39 12 8 4 0 0 75 12 3991
2019 Census, Operations and Informatics Field 33 40 14 8 5 0 0 73 13 975
2019 Information Technology Operations Branch 29 44 13 10 3 0 0 74 13 361
2019 Information Technology Operations Services 32 37 13 12 6 1 0 70 18 124

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Statistics Canada 43 35 13 6 4 0 0 78 10 3989
2019 Census, Operations and Informatics Field 39 37 14 6 4 0 0 76 10 976
2019 Information Technology Operations Branch 33 42 16 5 4 0 0 75 9 363
2019 Information Technology Operations Services 39 32 12 9 8 0 1 71 17 124

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Statistics Canada 35 42 12 7 3 1 0 78 10 3946
2019 Census, Operations and Informatics Field 34 41 13 8 3 0 0 76 12 960
2019 Information Technology Operations Branch 33 41 14 9 2 1 0 75 11 357
2019 Information Technology Operations Services 40 28 12 14 5 1 0 68 19 122

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Statistics Canada 42 40 11 5 3 0 0 81 8 3999
2019 Census, Operations and Informatics Field 39 40 11 6 3 0 0 79 9 975
2019 Information Technology Operations Branch 38 40 13 6 2 0 0 79 8 363
2019 Information Technology Operations Services 40 34 15 8 4 0 0 74 12 124

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Statistics Canada 47 31 13 5 3 0 0 78 9 3984
2019 Census, Operations and Informatics Field 44 33 12 7 4 0 0 77 11 971
2019 Information Technology Operations Branch 43 35 13 5 4 1 0 78 9 362
2019 Information Technology Operations Services 36 38 14 6 5 2 0 76 11 123

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Statistics Canada 8 21 35 22 11 1 1 34 30 3992
2019 Census, Operations and Informatics Field 10 23 37 18 11 1 1 29 34 973
2019 Information Technology Operations Branch 11 26 38 15 9 0 1 24 37 362
2019 Information Technology Operations Services 14 30 33 9 14 0 1 23 44 124

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Statistics Canada 5 13 26 30 22 3 2 54 19 3982
2019 Census, Operations and Informatics Field 6 14 28 28 21 2 2 50 20 972
2019 Information Technology Operations Branch 6 16 30 25 19 2 1 46 23 361
2019 Information Technology Operations Services 10 22 28 19 20 0 2 39 32 124

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Statistics Canada 10 20 32 21 12 3 2 35 32 3989
2019 Census, Operations and Informatics Field 9 21 32 22 12 3 2 35 31 974
2019 Information Technology Operations Branch 10 20 30 24 10 5 2 36 31 362
2019 Information Technology Operations Services 12 21 34 16 12 3 2 30 35 124

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Statistics Canada 5 11 31 30 20 1 2 52 16 3974
2019 Census, Operations and Informatics Field 6 12 33 29 19 1 1 48 18 969
2019 Information Technology Operations Branch 7 13 31 31 17 0 1 49 20 360
2019 Information Technology Operations Services 11 12 32 27 17 1 1 44 24 123

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Statistics Canada 11 19 26 22 18 1 3 41 31 3988
2019 Census, Operations and Informatics Field 12 17 28 22 17 1 2 41 30 971
2019 Information Technology Operations Branch 14 19 29 18 16 1 3 36 35 360
2019 Information Technology Operations Services 19 22 28 15 14 0 2 30 41 122

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Statistics Canada 6 15 27 26 20 3 3 49 22 3972
2019 Census, Operations and Informatics Field 7 14 29 24 20 4 2 46 23 972
2019 Information Technology Operations Branch 7 12 31 26 19 4 2 48 20 362
2019 Information Technology Operations Services 8 15 31 25 18 2 1 44 24 124

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Statistics Canada 9 19 33 21 14 3 2 37 29 3980
2019 Census, Operations and Informatics Field 8 21 33 20 13 4 1 35 31 973
2019 Information Technology Operations Branch 7 20 35 22 11 4 1 34 28 363
2019 Information Technology Operations Services 10 20 34 22 11 2 1 34 31 124

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Statistics Canada 8 16 33 26 14 1 2 41 25 3995
2019 Census, Operations and Informatics Field 6 12 33 32 15 1 1 48 19 974
2019 Information Technology Operations Branch 4 10 32 35 16 1 2 53 15 361
2019 Information Technology Operations Services 7 10 34 30 17 1 1 47 18 123
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Statistics Canada 64 21 5 6 2 0 1 86 8 3986
2019 Census, Operations and Informatics Field 64 20 5 6 3 0 1 85 9 974
2019 Information Technology Operations Branch 60 21 7 8 3 0 1 82 11 363
2019 Information Technology Operations Services 56 21 11 9 2 0 2 78 11 124

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Statistics Canada 35 31 13 6 4 6 7 75 11 3993
2019 Census, Operations and Informatics Field 34 33 14 5 4 6 4 75 10 976
2019 Information Technology Operations Branch 37 32 12 4 2 7 6 79 7 363
2019 Information Technology Operations Services 36 29 16 8 4 3 4 70 13 124

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Statistics Canada 53 29 8 6 3 1 0 83 9 3987
2019 Census, Operations and Informatics Field 52 31 7 5 3 1 0 84 9 972
2019 Information Technology Operations Branch 57 30 6 4 2 1 0 88 5 362
2019 Information Technology Operations Services 49 33 7 6 4 1 0 82 10 124

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Statistics Canada 60 29 6 4 2 0 0 89 5 3995
2019 Census, Operations and Informatics Field 57 32 6 4 2 0 0 89 5 973
2019 Information Technology Operations Branch 61 32 4 2 1 0 0 93 3 362
2019 Information Technology Operations Services 52 37 6 2 2 1 0 90 4 124

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Statistics Canada 51 34 9 3 2 1 0 86 5 3998
2019 Census, Operations and Informatics Field 49 36 9 3 2 1 0 86 5 974
2019 Information Technology Operations Branch 51 39 7 2 1 0 0 90 2 362
2019 Information Technology Operations Services 48 37 11 4 1 0 0 84 5 124
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Statistics Canada 50 27 12 4 2 1 4 81 6 3993
2019 Census, Operations and Informatics Field 46 31 13 4 1 1 4 80 6 975
2019 Information Technology Operations Branch 47 33 12 4 1 1 2 82 5 363
2019 Information Technology Operations Services 49 28 10 7 1 2 3 81 8 124

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Statistics Canada 47 32 11 6 3 1 1 79 9 3996
2019 Census, Operations and Informatics Field 44 34 12 6 3 1 0 79 9 975
2019 Information Technology Operations Branch 46 37 10 5 2 1 0 84 6 363
2019 Information Technology Operations Services 45 30 16 7 3 0 0 75 10 124

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Statistics Canada 57 25 9 4 2 2 1 84 7 3986
2019 Census, Operations and Informatics Field 57 26 8 5 2 2 0 84 8 973
2019 Information Technology Operations Branch 61 26 6 3 2 1 1 89 5 361
2019 Information Technology Operations Services 57 24 6 5 5 2 2 83 10 123

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Statistics Canada 52 30 9 6 3 1 0 82 9 3988
2019 Census, Operations and Informatics Field 50 30 8 7 3 1 0 81 10 973
2019 Information Technology Operations Branch 57 27 8 3 4 0 1 85 7 361
2019 Information Technology Operations Services 52 21 12 6 7 1 1 74 14 124

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Statistics Canada 81 12 3 2 1 0 1 94 3 3978
2019 Census, Operations and Informatics Field 83 10 3 2 1 0 0 94 3 973
2019 Information Technology Operations Branch 80 13 4 2 1 0 0 93 3 359
2019 Information Technology Operations Services 80 15 0 4 2 0 0 94 6 122

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Statistics Canada 68 19 5 2 2 1 2 91 4 3989
2019 Census, Operations and Informatics Field 69 20 5 2 2 1 1 91 4 973
2019 Information Technology Operations Branch 71 19 6 1 1 1 2 92 2 362
2019 Information Technology Operations Services 68 19 8 1 2 2 0 88 3 124

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Statistics Canada 66 21 8 2 2 1 0 88 4 3997
2019 Census, Operations and Informatics Field 64 22 8 3 2 1 0 87 4 975
2019 Information Technology Operations Branch 66 21 8 2 2 1 0 88 4 362
2019 Information Technology Operations Services 59 23 11 1 5 1 0 83 6 124

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Statistics Canada 58 26 8 5 3 0 0 84 8 3983
2019 Census, Operations and Informatics Field 56 27 9 5 3 0 0 83 9 972
2019 Information Technology Operations Branch 62 24 8 4 2 0 0 87 5 361
2019 Information Technology Operations Services 58 23 10 6 3 0 0 81 10 124

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Statistics Canada 18 46 14 11 4 3 5 69 16 1440
2019 Census, Operations and Informatics Field 18 44 15 11 6 2 3 66 18 347
2019 Information Technology Operations Branch 15 36 19 16 6 4 3 55 24 125
2019 Information Technology Operations Services 21 27 21 15 3 3 9 55 21 33
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Statistics Canada 37 32 13 6 3 9 0 76 10 3979
2019 Census, Operations and Informatics Field 36 32 12 6 4 9 0 75 12 972
2019 Information Technology Operations Branch 33 29 17 5 4 13 0 71 10 361
2019 Information Technology Operations Services 32 22 19 10 6 10 0 61 18 123

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Statistics Canada 31 35 16 9 5 4 0 69 15 3979
2019 Census, Operations and Informatics Field 31 34 15 10 7 4 0 67 18 972
2019 Information Technology Operations Branch 27 32 17 11 7 6 0 63 19 362
2019 Information Technology Operations Services 27 22 22 14 10 6 0 51 25 124

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Statistics Canada 22 33 19 12 6 8 0 60 19 3974
2019 Census, Operations and Informatics Field 23 30 17 13 9 7 0 57 24 969
2019 Information Technology Operations Branch 20 29 19 15 9 9 0 53 26 361
2019 Information Technology Operations Services 22 18 27 16 13 5 0 41 30 124

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Statistics Canada 21 35 17 14 8 4 0 59 24 3975
2019 Census, Operations and Informatics Field 23 31 17 15 10 4 0 56 26 973
2019 Information Technology Operations Branch 20 31 15 17 13 5 0 54 31 362
2019 Information Technology Operations Services 20 24 16 17 20 3 0 46 38 124

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Statistics Canada 61 23 8 2 1 5 0 89 3 3986
2019 Census, Operations and Informatics Field 63 21 8 2 1 5 0 88 3 974
2019 Information Technology Operations Branch 65 24 5 1 1 5 0 93 2 363
2019 Information Technology Operations Services 66 23 4 2 1 5 0 93 3 124
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Statistics Canada 35 44 12 6 2 1 0 80 8 3985
2019 Census, Operations and Informatics Field 32 45 12 6 4 1 0 78 10 972
2019 Information Technology Operations Branch 29 43 16 8 4 1 0 72 12 362
2019 Information Technology Operations Services 24 38 21 10 6 1 1 64 15 124

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Statistics Canada 19 36 20 16 6 3 0 57 23 3980
2019 Census, Operations and Informatics Field 18 35 20 15 9 2 0 54 25 975
2019 Information Technology Operations Branch 15 33 18 21 10 2 0 50 32 363
2019 Information Technology Operations Services 14 26 21 24 13 2 0 40 38 124

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Statistics Canada 31 37 14 9 4 3 2 72 13 3991
2019 Census, Operations and Informatics Field 32 37 14 9 5 3 1 72 14 971
2019 Information Technology Operations Branch 28 38 17 8 4 4 1 70 13 358
2019 Information Technology Operations Services 29 31 23 8 6 2 0 61 15 124

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Statistics Canada 38 38 15 4 2 2 0 79 6 3986
2019 Census, Operations and Informatics Field 38 37 16 4 3 2 0 77 7 973
2019 Information Technology Operations Branch 40 36 15 4 2 2 0 78 6 360
2019 Information Technology Operations Services 42 30 21 4 2 1 0 73 6 123

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Statistics Canada 21 24 19 12 9 13 3 53 25 3993
2019 Census, Operations and Informatics Field 22 25 20 11 10 11 2 54 23 975
2019 Information Technology Operations Branch 21 26 22 9 6 15 1 56 18 363
2019 Information Technology Operations Services 23 18 28 12 9 9 2 46 23 124

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Statistics Canada 27 36 18 12 6 2 0 64 18 3982
2019 Census, Operations and Informatics Field 23 35 19 14 8 2 0 59 22 971
2019 Information Technology Operations Branch 19 36 20 15 7 2 0 56 23 360
2019 Information Technology Operations Services 20 27 22 18 10 2 0 48 29 124

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Statistics Canada 25 33 14 12 10 2 2 61 24 3995
2019 Census, Operations and Informatics Field 22 32 17 14 12 2 1 56 27 975
2019 Information Technology Operations Branch 21 35 17 12 11 2 2 59 24 362
2019 Information Technology Operations Services 22 27 21 10 15 2 3 51 27 124

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Statistics Canada 55 23 10 5 2 1 5 82 7 3995
2019 Census, Operations and Informatics Field 55 24 11 5 2 0 2 81 7 975
2019 Information Technology Operations Branch 57 24 10 5 1 1 1 84 6 363
2019 Information Technology Operations Services 60 20 13 5 2 1 1 81 6 124

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Statistics Canada 57 14 9 4 4 2 11 80 10 3992
2019 Census, Operations and Informatics Field 59 14 8 5 5 1 9 81 11 974
2019 Information Technology Operations Branch 57 18 6 3 5 2 9 84 9 363
2019 Information Technology Operations Services 59 15 5 5 6 2 9 82 12 124

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Statistics Canada 47 24 14 5 3 2 5 76 9 3983
2019 Census, Operations and Informatics Field 43 25 18 7 3 2 3 71 10 971
2019 Information Technology Operations Branch 39 27 18 8 3 3 2 69 12 362
2019 Information Technology Operations Services 39 20 22 9 5 3 2 62 14 124

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Statistics Canada 48 21 14 6 3 4 5 75 10 3977
2019 Census, Operations and Informatics Field 42 23 18 7 4 3 3 69 11 971
2019 Information Technology Operations Branch 41 23 17 7 4 4 4 70 12 362
2019 Information Technology Operations Services 41 19 18 7 6 5 3 65 15 124

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Statistics Canada 60 13 8 4 4 4 7 82 9 3983
2019 Census, Operations and Informatics Field 57 14 10 5 7 4 4 77 13 973
2019 Information Technology Operations Branch 61 15 8 3 2 6 5 86 5 362
2019 Information Technology Operations Services 64 15 7 2 2 6 4 88 4 124

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Statistics Canada 70 12 6 2 2 2 5 89 4 3987
2019 Census, Operations and Informatics Field 69 13 7 3 2 2 4 88 5 973
2019 Information Technology Operations Branch 74 11 3 2 1 3 6 94 4 363
2019 Information Technology Operations Services 74 10 3 2 2 4 6 92 4 124

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Statistics Canada 76 8 4 1 2 4 5 92 3 3981
2019 Census, Operations and Informatics Field 76 8 4 2 2 4 3 92 4 970
2019 Information Technology Operations Branch 78 6 3 1 2 5 4 93 4 361
2019 Information Technology Operations Services 75 6 6 2 2 5 3 88 5 124

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Statistics Canada 79 5 2 1 1 2 11 96 2 3976
2019 Census, Operations and Informatics Field 82 5 2 1 1 2 8 96 2 969
2019 Information Technology Operations Branch 81 4 1 1 1 4 8 97 2 363
2019 Information Technology Operations Services 79 5 2 2 1 5 7 95 3 124

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Statistics Canada 25 44 16 8 3 4 1 72 11 3990
2019 Census, Operations and Informatics Field 24 44 16 7 4 4 1 71 11 973
2019 Information Technology Operations Branch 21 46 16 9 2 5 1 71 12 361
2019 Information Technology Operations Services 20 42 16 10 5 5 2 67 16 123

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Statistics Canada 43 40 9 4 2 2 0 84 6 3969
2019 Census, Operations and Informatics Field 43 39 10 4 2 1 0 84 6 966
2019 Information Technology Operations Branch 44 41 10 3 1 2 0 86 4 357
2019 Information Technology Operations Services 43 37 9 6 2 3 0 83 8 120

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Statistics Canada 49 35 9 2 1 3 1 88 3 3979
2019 Census, Operations and Informatics Field 48 34 11 2 1 3 0 85 3 968
2019 Information Technology Operations Branch 51 33 10 1 1 4 0 88 2 360
2019 Information Technology Operations Services 46 33 12 2 1 7 0 84 3 123

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Statistics Canada 56 32 7 3 2 0 0 89 4 3986
2019 Census, Operations and Informatics Field 54 34 7 3 1 0 0 88 5 972
2019 Information Technology Operations Branch 54 34 7 3 1 0 0 88 4 360
2019 Information Technology Operations Services 50 32 10 5 2 1 0 82 7 123

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Statistics Canada 47 33 12 5 3 1 0 81 7 3989
2019 Census, Operations and Informatics Field 45 34 12 6 3 1 0 79 9 973
2019 Information Technology Operations Branch 45 34 12 6 3 1 0 79 9 360
2019 Information Technology Operations Services 44 28 14 8 6 1 0 72 14 123

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Statistics Canada 45 35 11 6 3 0 0 80 9 3974
2019 Census, Operations and Informatics Field 42 36 12 6 4 1 0 78 10 966
2019 Information Technology Operations Branch 41 38 11 6 3 0 0 80 9 361
2019 Information Technology Operations Services 39 31 14 10 6 1 0 70 15 123

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Statistics Canada 40 27 16 8 5 3 0 69 14 3995
2019 Census, Operations and Informatics Field 38 29 16 8 7 2 0 69 15 972
2019 Information Technology Operations Branch 39 32 18 6 4 2 0 72 10 361
2019 Information Technology Operations Services 39 27 19 8 4 3 0 67 12 123
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Statistics Canada 27 38 35 3996
2019 Census, Operations and Informatics Field 28 37 35 975
2019 Information Technology Operations Branch 20 43 37 363
2019 Information Technology Operations Services 24 39 37 124

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Statistics Canada 13 37 25 5 14 5 1059
2019 Census, Operations and Informatics Field 14 38 25 5 13 5 269
2019 Information Technology Operations Branch 23 29 16 10 15 7 71
2019 Information Technology Operations Services 20 17 20 18 16 10 29
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Statistics Canada 35 46 9 6 2 1 1 83 8 3980
2019 Census, Operations and Informatics Field 35 46 9 6 1 1 1 84 7 972
2019 Information Technology Operations Branch 35 49 10 4 0 1 1 86 4 360
2019 Information Technology Operations Services 36 45 13 5 0 1 0 82 5 123

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Statistics Canada 60 24 7 1 1 5 2 91 2 3988
2019 Census, Operations and Informatics Field 59 25 7 2 1 6 1 90 3 973
2019 Information Technology Operations Branch 63 24 5 1 0 6 1 94 1 360
2019 Information Technology Operations Services 61 23 6 3 0 8 0 90 3 122
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Statistics Canada 7 93 3992
2019 Census, Operations and Informatics Field 8 92 974
2019 Information Technology Operations Branch 5 95 363
2019 Information Technology Operations Services 9 91 124

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Statistics Canada 42 58 296
2019 Census, Operations and Informatics Field 44 56 78
2019 Information Technology Operations Branch 56 44 18
2019 Information Technology Operations Services 55 45 11

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Statistics Canada 60 40 296
2019 Census, Operations and Informatics Field 58 42 78
2019 Information Technology Operations Branch 56 44 18

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Statistics Canada 8 92 296
2019 Census, Operations and Informatics Field 10 90 78
2019 Information Technology Operations Branch 0 100 18
2019 Information Technology Operations Services 0 100 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Statistics Canada 0 100 296
2019 Census, Operations and Informatics Field 0 100 78
2019 Information Technology Operations Branch 0 100 18
2019 Information Technology Operations Services 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Statistics Canada 6 94 296
2019 Information Technology Operations Services 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Statistics Canada 2 98 296
2019 Information Technology Operations Branch 0 100 18
2019 Information Technology Operations Services 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Statistics Canada 6 94 296
2019 Census, Operations and Informatics Field 7 93 78

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Statistics Canada 38 62 293
2019 Census, Operations and Informatics Field 35 65 77
2019 Information Technology Operations Branch 41 59 17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Statistics Canada 42 58 293
2019 Census, Operations and Informatics Field 44 56 77
2019 Information Technology Operations Branch 35 65 17
2019 Information Technology Operations Services 45 55 11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Statistics Canada 41 59 293
2019 Census, Operations and Informatics Field 39 61 77
2019 Information Technology Operations Branch 35 65 17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Statistics Canada 41 59 293
2019 Census, Operations and Informatics Field 36 64 77
2019 Information Technology Operations Branch 35 65 17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Statistics Canada 32 68 293
2019 Census, Operations and Informatics Field 36 64 77
2019 Information Technology Operations Branch 35 65 17
2019 Information Technology Operations Services 45 55 11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Statistics Canada 56 44 293
2019 Census, Operations and Informatics Field 50 50 77
2019 Information Technology Operations Branch 41 59 17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Statistics Canada 30 70 293
2019 Census, Operations and Informatics Field 34 66 77
2019 Information Technology Operations Branch 41 59 17
2019 Information Technology Operations Services 45 55 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Information Technology Operations Services 0 100 11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Statistics Canada 6 94 293
2019 Census, Operations and Informatics Field 7 93 77

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Statistics Canada 13 87 293
2019 Census, Operations and Informatics Field 12 88 77

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Statistics Canada 42 58 293
2019 Census, Operations and Informatics Field 41 59 77
2019 Information Technology Operations Branch 35 65 17
2019 Information Technology Operations Services 45 55 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Statistics Canada 19 81 293
2019 Census, Operations and Informatics Field 17 83 77

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Statistics Canada 15 85 293
2019 Census, Operations and Informatics Field 14 86 77

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Statistics Canada 58 42 290
2019 Census, Operations and Informatics Field 62 38 77
2019 Information Technology Operations Branch 35 65 17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Statistics Canada 29 71 290
2019 Census, Operations and Informatics Field 28 72 77

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Statistics Canada 12 88 290
2019 Census, Operations and Informatics Field 12 88 77

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Statistics Canada 14 86 290
2019 Census, Operations and Informatics Field 10 90 77
2019 Information Technology Operations Branch 0 100 17
2019 Information Technology Operations Services 0 100 11

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Statistics Canada 14 86 290
2019 Census, Operations and Informatics Field 6 94 77
2019 Information Technology Operations Branch 0 100 17
2019 Information Technology Operations Services 0 100 11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Statistics Canada 5 95 290
2019 Census, Operations and Informatics Field 6 94 77

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Statistics Canada 13 87 290
2019 Census, Operations and Informatics Field 9 91 77

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Statistics Canada 12 88 290
2019 Census, Operations and Informatics Field 9 91 77
2019 Information Technology Operations Branch 0 100 17
2019 Information Technology Operations Services 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Statistics Canada 24 76 290
2019 Census, Operations and Informatics Field 26 74 77
2019 Information Technology Operations Branch 35 65 17

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Statistics Canada 15 85 273
2019 Census, Operations and Informatics Field 13 87 72

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Statistics Canada 23 77 273
2019 Census, Operations and Informatics Field 24 76 72

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 12 88 273
2019 Census, Operations and Informatics Field 9 91 72

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Statistics Canada 4 96 273

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 13 87 273
2019 Census, Operations and Informatics Field 15 85 72

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Statistics Canada 10 90 273
2019 Census, Operations and Informatics Field 11 89 72

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 13 87 273
2019 Census, Operations and Informatics Field 12 88 72

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Statistics Canada 11 89 273
2019 Census, Operations and Informatics Field 20 80 72

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Statistics Canada 11 89 273

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Statistics Canada 32 68 273
2019 Census, Operations and Informatics Field 26 74 72

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Statistics Canada 11 89 273
2019 Census, Operations and Informatics Field 11 89 72

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Statistics Canada 50 50 273
2019 Census, Operations and Informatics Field 41 59 72

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Statistics Canada 3 97 273

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Statistics Canada 50 50 273
2019 Census, Operations and Informatics Field 46 54 72

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Statistics Canada 4 96 273
2019 Census, Operations and Informatics Field 8 92 72

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Statistics Canada 11 89 273
2019 Census, Operations and Informatics Field 14 86 72

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Statistics Canada 10 90 3985
2019 Census, Operations and Informatics Field 13 87 972
2019 Information Technology Operations Branch 9 91 363
2019 Information Technology Operations Services 16 84 124

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Statistics Canada 21 16 15 5 4 29 10 61 14 3989
2019 Census, Operations and Informatics Field 23 20 14 5 4 26 8 65 13 972
2019 Information Technology Operations Branch 23 18 11 4 1 33 10 71 9 363
2019 Information Technology Operations Services 20 22 15 6 2 21 12 64 13 124

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Statistics Canada 41 31 12 4 2 8 1 80 7 3997
2019 Census, Operations and Informatics Field 40 35 11 4 3 7 1 81 7 975
2019 Information Technology Operations Branch 42 34 10 3 1 9 1 84 5 362
2019 Information Technology Operations Services 37 33 18 4 2 7 0 75 6 124
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Statistics Canada 4 96 3983
2019 Census, Operations and Informatics Field 4 96 972
2019 Information Technology Operations Branch 3 97 361

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Statistics Canada 33 67 167
2019 Census, Operations and Informatics Field 39 61 43

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Statistics Canada 77 23 167
2019 Census, Operations and Informatics Field 74 26 43
2019 Information Technology Operations Branch 55 45 11

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Statistics Canada 4 96 167
2019 Information Technology Operations Branch 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 Statistics Canada 0 100 167
2019 Census, Operations and Informatics Field 0 100 43
2019 Information Technology Operations Branch 0 100 11

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Statistics Canada 7 93 167

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Information Technology Operations Branch 0 100 11

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Statistics Canada 4 96 167
2019 Census, Operations and Informatics Field 0 100 43
2019 Information Technology Operations Branch 0 100 11

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Statistics Canada 23 77 164
2019 Census, Operations and Informatics Field 27 73 42

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Statistics Canada 24 76 164
2019 Census, Operations and Informatics Field 26 74 42

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Statistics Canada 12 88 164
2019 Census, Operations and Informatics Field 21 79 42

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Statistics Canada 7 93 164
2019 Information Technology Operations Branch 0 100 10

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Statistics Canada 27 73 164
2019 Census, Operations and Informatics Field 24 76 42

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Statistics Canada 21 79 164
2019 Census, Operations and Informatics Field 16 84 42

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Statistics Canada 7 93 164

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Statistics Canada 13 87 164
2019 Census, Operations and Informatics Field 12 88 42

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Statistics Canada 3 97 164
2019 Census, Operations and Informatics Field 0 100 42
2019 Information Technology Operations Branch 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Statistics Canada 18 82 164

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Statistics Canada 0 100 164
2019 Census, Operations and Informatics Field 0 100 42
2019 Information Technology Operations Branch 0 100 10

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Statistics Canada 22 78 164
2019 Census, Operations and Informatics Field 33 67 42

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Statistics Canada 33 67 163
2019 Census, Operations and Informatics Field 28 72 42

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Statistics Canada 13 87 163

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Statistics Canada 9 91 163

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Statistics Canada 15 85 163

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Statistics Canada 8 92 163
2019 Information Technology Operations Branch 0 100 10

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Statistics Canada 5 95 163
2019 Information Technology Operations Branch 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Statistics Canada 7 93 163

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Statistics Canada 8 92 163
2019 Information Technology Operations Branch 0 100 10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Statistics Canada 51 49 163
2019 Census, Operations and Informatics Field 50 50 42

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Statistics Canada 3 97 144

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Statistics Canada 14 86 144
2019 Information Technology Operations Branch 0 100 10

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Statistics Canada 3 97 144
2019 Information Technology Operations Branch 0 100 10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Information Technology Operations Branch 0 100 10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Statistics Canada 3 97 144
2019 Information Technology Operations Branch 0 100 10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Statistics Canada 10 90 144

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Statistics Canada 10 90 144

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Statistics Canada 10 90 144

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Statistics Canada 32 68 144

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Statistics Canada 9 91 144

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Statistics Canada 47 53 144

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Statistics Canada 66 34 144

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Statistics Canada 5 95 144
2019 Information Technology Operations Branch 0 100 10

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Statistics Canada 10 90 144
2019 Information Technology Operations Branch 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Statistics Canada 6 94 3987
2019 Census, Operations and Informatics Field 6 94 975
2019 Information Technology Operations Branch 4 96 362
2019 Information Technology Operations Services 6 94 123

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Statistics Canada 22 15 15 3 2 32 10 65 8 3988
2019 Census, Operations and Informatics Field 25 19 15 3 2 29 7 69 8 972
2019 Information Technology Operations Branch 24 18 13 1 1 35 9 74 3 362
2019 Information Technology Operations Services 21 22 17 2 1 26 11 69 4 123

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Statistics Canada 42 29 12 2 2 10 2 81 5 3988
2019 Census, Operations and Informatics Field 42 32 12 3 1 9 1 82 5 974
2019 Information Technology Operations Branch 43 32 11 2 1 10 1 85 3 363
2019 Information Technology Operations Services 39 30 19 2 1 8 1 76 3 124
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Statistics Canada 48 29 12 5 4 0 1 78 10 3992
2019 Census, Operations and Informatics Field 44 31 13 5 6 0 1 76 11 973
2019 Information Technology Operations Branch 45 32 13 6 5 0 1 77 10 362
2019 Information Technology Operations Services 36 33 15 7 7 0 1 70 15 123

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Statistics Canada 25 30 24 12 8 0 1 55 20 3988
2019 Census, Operations and Informatics Field 24 31 25 12 9 0 0 55 20 969
2019 Information Technology Operations Branch 25 31 23 11 9 0 1 57 20 361
2019 Information Technology Operations Services 22 31 23 15 8 0 1 54 23 123

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Statistics Canada 35 30 19 9 6 0 1 66 15 3980
2019 Census, Operations and Informatics Field 33 32 19 9 7 0 0 65 16 969
2019 Information Technology Operations Branch 33 32 19 7 9 0 0 65 16 361
2019 Information Technology Operations Services 33 30 19 7 11 0 0 63 19 122

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Statistics Canada 28 27 21 13 9 1 2 56 22 3974
2019 Census, Operations and Informatics Field 26 27 23 14 10 0 0 53 24 966
2019 Information Technology Operations Branch 26 25 25 14 9 0 1 52 23 357
2019 Information Technology Operations Services 22 23 24 18 12 0 0 45 31 119

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Statistics Canada 58 20 9 4 3 0 5 82 8 3977
2019 Census, Operations and Informatics Field 59 20 9 4 3 0 5 83 8 968
2019 Information Technology Operations Branch 61 20 8 3 3 0 5 85 6 359
2019 Information Technology Operations Services 60 17 11 2 2 1 6 83 5 122

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Statistics Canada 37 30 19 8 6 0 1 67 14 3984
2019 Census, Operations and Informatics Field 38 29 18 8 6 0 0 67 15 973
2019 Information Technology Operations Branch 39 29 17 9 7 0 0 68 15 360
2019 Information Technology Operations Services 35 26 21 10 8 0 0 61 18 121

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Statistics Canada 34 36 19 6 4 1 1 70 10 3977
2019 Census, Operations and Informatics Field 33 35 19 7 4 1 1 69 12 966
2019 Information Technology Operations Branch 31 40 17 6 5 0 1 72 11 357
2019 Information Technology Operations Services 29 34 18 9 9 0 1 64 18 120

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Statistics Canada 28 33 21 11 6 0 1 61 17 3984
2019 Census, Operations and Informatics Field 26 33 22 10 7 0 0 60 18 973
2019 Information Technology Operations Branch 25 33 22 10 9 0 1 58 20 362
2019 Information Technology Operations Services 23 32 20 12 13 0 0 55 25 123

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Statistics Canada 33 32 19 8 6 0 1 66 15 3982
2019 Census, Operations and Informatics Field 32 30 20 9 8 0 1 63 17 973
2019 Information Technology Operations Branch 28 34 20 8 10 0 1 62 18 361
2019 Information Technology Operations Services 27 31 16 10 15 0 0 58 26 123

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Statistics Canada 48 27 13 6 5 0 1 76 12 3981
2019 Census, Operations and Informatics Field 45 27 15 6 6 0 1 73 12 971
2019 Information Technology Operations Branch 48 28 13 6 4 0 1 77 10 362
2019 Information Technology Operations Services 44 24 14 6 9 0 2 70 15 123

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Statistics Canada 38 31 18 8 4 0 1 70 12 3981
2019 Census, Operations and Informatics Field 35 31 19 10 4 0 1 67 14 973
2019 Information Technology Operations Branch 37 31 19 10 3 0 0 68 13 362
2019 Information Technology Operations Services 34 31 21 11 3 0 0 65 14 123

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Statistics Canada 59 22 9 4 3 0 2 83 7 3977
2019 Census, Operations and Informatics Field 59 24 9 4 3 0 2 85 6 968
2019 Information Technology Operations Branch 59 22 10 4 4 0 2 82 8 359
2019 Information Technology Operations Services 57 23 9 5 7 0 0 79 12 122

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Statistics Canada 77 10 3 1 1 1 7 94 2 3980
2019 Census, Operations and Informatics Field 78 10 3 1 1 1 6 95 2 971
2019 Information Technology Operations Branch 76 12 2 1 1 1 7 96 2 360
2019 Information Technology Operations Services 73 14 3 2 2 0 7 93 3 121

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Statistics Canada 78 10 4 2 3 1 3 91 5 3985
2019 Census, Operations and Informatics Field 77 11 4 2 3 1 1 90 6 971
2019 Information Technology Operations Branch 79 10 4 2 3 1 2 91 5 358
2019 Information Technology Operations Services 70 15 4 2 3 0 5 90 6 122

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Statistics Canada 64 23 7 3 2 0 1 88 5 3974
2019 Census, Operations and Informatics Field 60 25 8 3 2 0 1 87 5 969
2019 Information Technology Operations Branch 64 23 8 2 1 1 1 89 4 359
2019 Information Technology Operations Services 55 27 13 3 1 0 1 83 4 120

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Statistics Canada 65 18 8 3 4 0 2 85 7 3972
2019 Census, Operations and Informatics Field 66 18 8 3 5 0 1 84 8 969
2019 Information Technology Operations Branch 72 14 6 3 2 1 1 88 6 358
2019 Information Technology Operations Services 65 15 11 6 3 0 0 80 9 122

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Statistics Canada 60 13 5 2 1 0 18 89 4 3967
2019 Census, Operations and Informatics Field 59 15 6 2 2 1 16 88 5 964
2019 Information Technology Operations Branch 61 10 7 3 2 1 17 86 5 357
2019 Information Technology Operations Services 64 8 8 2 1 0 18 87 3 123

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Statistics Canada 76 13 4 1 1 0 5 94 2 3975
2019 Census, Operations and Informatics Field 77 12 4 1 1 0 5 94 2 967
2019 Information Technology Operations Branch 80 8 3 1 2 1 5 94 2 360
2019 Information Technology Operations Services 74 12 8 1 1 0 4 90 2 122

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Statistics Canada 74 13 4 2 3 1 3 90 6 3986
2019 Census, Operations and Informatics Field 71 14 5 3 5 1 2 87 8 974
2019 Information Technology Operations Branch 73 15 4 1 3 1 2 91 5 362
2019 Information Technology Operations Services 73 13 7 2 2 0 2 88 5 123

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Statistics Canada 54 26 12 4 2 0 2 82 6 3978
2019 Census, Operations and Informatics Field 53 28 11 5 2 0 0 82 7 970
2019 Information Technology Operations Branch 53 28 11 4 2 0 0 82 7 360
2019 Information Technology Operations Services 50 31 11 6 2 0 0 81 8 122

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Statistics Canada 21 35 31 9 4 0 0 56 13 3989
2019 Census, Operations and Informatics Field 21 33 33 8 5 0 0 54 13 972
2019 Information Technology Operations Branch 23 31 32 9 4 0 0 55 13 361
2019 Information Technology Operations Services 16 37 30 11 6 0 0 54 16 122

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Statistics Canada 7 16 36 27 13 0 0 40 24 3973
2019 Census, Operations and Informatics Field 9 15 38 26 11 0 0 38 24 967
2019 Information Technology Operations Branch 7 16 37 28 12 0 1 40 23 359
2019 Information Technology Operations Services 10 17 33 29 11 0 0 40 27 121

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Statistics Canada 35 42 13 5 2 3 0 79 7 3981
2019 Census, Operations and Informatics Field 33 40 16 6 2 3 0 76 8 973
2019 Information Technology Operations Branch 35 39 17 4 1 4 0 77 5 362
2019 Information Technology Operations Services 28 37 24 6 1 5 0 68 7 123

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Statistics Canada 31 40 15 8 4 2 0 72 13 3995
2019 Census, Operations and Informatics Field 30 38 15 9 5 3 0 71 14 977
2019 Information Technology Operations Branch 32 40 15 8 2 3 0 73 11 363
2019 Information Technology Operations Services 27 31 23 13 4 2 0 59 17 124
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Statistics Canada 12 88 3992
2019 Census, Operations and Informatics Field 10 90 973
2019 Information Technology Operations Branch 10 90 361
2019 Information Technology Operations Services 16 84 123

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Statistics Canada 87 13 474
2019 Census, Operations and Informatics Field 81 19 102
2019 Information Technology Operations Branch 81 19 37
2019 Information Technology Operations Services 80 20 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Statistics Canada 49 32 6 9 4 0 0 81 14 406
2019 Census, Operations and Informatics Field 54 30 2 7 7 0 0 83 14 82
2019 Information Technology Operations Branch 53 30 3 7 7 0 0 83 13 30
2019 Information Technology Operations Services 56 19 6 13 6 0 0 75 19 16
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Statistics Canada 52 30 8 3 2 3 1 54 46 3979
2019 Census, Operations and Informatics Field 52 30 9 3 3 3 1 54 46 972
2019 Information Technology Operations Branch 58 27 8 1 2 4 0 60 40 362
2019 Information Technology Operations Services 50 30 11 2 2 4 1 52 48 124

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Statistics Canada 38 62 1748
2019 Census, Operations and Informatics Field 42 58 432
2019 Information Technology Operations Branch 31 69 138
2019 Information Technology Operations Services 27 73 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Statistics Canada 78 22 1729
2019 Census, Operations and Informatics Field 78 22 423
2019 Information Technology Operations Branch 81 19 134
2019 Information Technology Operations Services 78 22 54

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Statistics Canada 27 29 14 10 7 2 11 64 19 1729
2019 Census, Operations and Informatics Field 25 29 15 10 8 2 10 62 21 425
2019 Information Technology Operations Branch 30 27 14 6 7 3 13 68 15 132
2019 Information Technology Operations Services 30 27 9 6 11 4 13 69 20 53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Statistics Canada 17 20 14 11 10 4 23 52 29 1725
2019 Census, Operations and Informatics Field 19 22 13 11 11 4 19 54 28 424
2019 Information Technology Operations Branch 24 22 10 9 7 5 23 64 23 132
2019 Information Technology Operations Services 27 28 11 6 9 6 13 68 18 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Statistics Canada 55 17 10 5 4 1 8 79 10 3970
2019 Census, Operations and Informatics Field 55 18 10 5 5 1 6 78 11 968
2019 Information Technology Operations Branch 53 18 10 5 6 1 6 77 12 357
2019 Information Technology Operations Services 48 20 13 6 9 1 3 71 15 121
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