2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	43	5	9	3	83	11	6327
2019	Unilingual English	37	43	5	11	3	81	14	2631
2019	Unilingual French	35	47	11	6	2	82	7	405
2019	Either English or French	45	40	4	7	3	86	10	1276
2017	Bilingual	32	47	5	11	4	79	15	5125
2017	Unilingual English	29	47	4	13	7	76	20	2310
2017	Unilingual French	34	51	6	6	2	86	8	294
2017	Either English or French	36	37	8	12	7	73	19	651
2014	Bilingual	34	46	6	9	4	81	13	5660
2014	Unilingual English	31	45	5	13	5	77	18	2388
2014	Unilingual French	35	48	8	9	1	83	9	352
2014	Either English or French	30	47	6	10	6	77	16	504
2011	Bilingual	38	45	5	9	3	83	12	6670
2011	Unilingual English	34	47	4	11	4	81	15	2819
2011	Unilingual French	44	46	6	4	0	89	4	352
2011	Either English or French	36	45	6	11	3	81	13	617
2008	Bilingual	40	45	5	7	2	85	9	4925
2008	Unilingual English	37	45	5	9	3	83	12	2139
2008	Unilingual French	40	48	6	6	1	88	6	306
2008	Either English or French	36	49	5	6	3	85	10	478

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	27	7	8	3	0	82	11	6317
2019	Unilingual English	75	16	3	3	1	2	93	4	2628
2019	Unilingual French	53	34	8	3	1	1	87	4	404
2019	Either English or French	70	19	5	3	1	1	90	5	1279
2017	Bilingual	49	28	8	11	4	0	77	15	5123
2017	Unilingual English	75	17	3	2	1	1	94	3	2310
2017	Unilingual French	58	34	3	3	1	0	92	5	293
2017	Either English or French	67	21	6	3	2	1	89	5	649
2014	Bilingual	47	28	8	11	5	1	76	16	5655
2014	Unilingual English	72	16	5	2	1	2	91	4	2383
2014	Unilingual French	52	37	5	3	2	1	90	6	352
2014	Either English or French	63	24	6	3	1	1	89	5	503
2011	Bilingual	49	26	8	12	5	1	76	17	6667
2011	Unilingual English	74	16	4	2	1	2	92	4	2819
2011	Unilingual French	62	25	6	5	1	1	88	6	352
2011	Either English or French	67	20	5	5	3	1	87	7	617
2008	Bilingual	48	25	8	13	6	1	74	18	4918
2008	Unilingual English	71	19	4	3	1	2	92	4	2136
2008	Unilingual French	61	28	4	5	2	0	89	7	305
2008	Either English or French	69	22	3	4	2	1	92	5	478

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	36	8	8	4	0	80	12	6322
2019	Unilingual English	47	33	7	9	4	0	80	13	2630
2019	Unilingual French	38	45	9	6	2	0	83	8	405
2019	Either English or French	52	33	7	6	2	0	85	8	1273
2017	Bilingual	39	39	8	8	5	0	79	14	5122
2017	Unilingual English	43	35	7	10	5	0	79	15	2308
2017	Unilingual French	36	46	10	5	3	0	82	8	294
2017	Either English or French	42	35	9	10	4	0	77	14	650
2014	Bilingual	42	39	7	8	4	0	81	12	5654
2014	Unilingual English	45	35	7	9	4	0	80	13	2387
2014	Unilingual French	35	47	8	6	4	1	82	10	352
2014	Either English or French	39	38	8	8	8	0	77	15	505
2011	Bilingual	41	39	8	8	4	0	80	12	6655
2011	Unilingual English	43	37	8	8	4	0	80	12	2813
2011	Unilingual French	33	46	11	8	2	0	79	10	348
2011	Either English or French	40	41	8	7	4	0	81	11	612

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	40	13	11	4	0	73	15	6296
2019	Unilingual English	26	39	13	14	7	0	65	22	2630
2019	Unilingual French	21	45	18	11	4	0	67	15	405
2019	Either English or French	26	38	12	16	7	1	64	23	1275
2017	Bilingual	28	40	13	12	6	0	69	18	5121
2017	Unilingual English	24	37	10	16	12	0	62	28	2310
2017	Unilingual French	27	47	13	9	4	0	74	13	294
2017	Either English or French	25	33	11	18	13	1	58	31	651
2014	Bilingual	26	38	13	14	9	1	64	23	5660
2014	Unilingual English	23	39	12	17	9	0	62	26	2387
2014	Unilingual French	26	41	16	13	4	0	67	17	352
2014	Either English or French	24	40	13	15	9	0	63	24	505
2011	Bilingual	30	41	13	11	5	1	72	16	6668
2011	Unilingual English	30	42	12	10	5	1	73	15	2816
2011	Unilingual French	28	46	14	7	4	1	75	11	351
2011	Either English or French	27	42	12	11	6	2	70	17	615
2008	Bilingual	31	41	13	10	4	1	73	14	4928
2008	Unilingual English	26	44	12	11	6	1	70	17	2140
2008	Unilingual French	25	44	16	12	3	1	69	14	305
2008	Either English or French	25	43	12	11	7	2	69	19	478

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	36	8	5	2	0	85	7	6280
2019	Unilingual English	50	34	8	5	2	0	84	7	2622
2019	Unilingual French	39	42	13	4	1	0	82	5	398
2019	Either English or French	54	32	7	4	2	0	86	6	1267
2017	Bilingual	46	39	8	5	2	0	86	7	5106
2017	Unilingual English	50	35	7	5	3	0	85	8	2302
2017	Unilingual French	38	51	8	3	0	0	89	3	293
2017	Either English or French	48	35	7	6	3	1	84	8	652
2014	Bilingual	44	40	9	5	2	0	85	7	5657
2014	Unilingual English	47	38	7	6	2	0	85	8	2383
2014	Unilingual French	35	49	10	4	1	0	84	5	352
2014	Either English or French	47	35	8	6	3	0	82	10	504

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	32	9	5	3	0	1	82	9	6300
2019	Unilingual English	49	32	9	6	3	0	0	82	10	2626
2019	Unilingual French	39	42	11	4	2	0	1	83	6	403
2019	Either English or French	52	29	10	5	3	1	1	82	8	1277
2017	Bilingual	42	36	10	7	4	0	1	79	11	5114
2017	Unilingual English	45	32	9	8	5	0	0	78	13	2306
2017	Unilingual French	35	40	17	5	1	0	2	77	6	294
2017	Either English or French	47	30	13	5	4	0	1	77	10	651
2014	Bilingual	34	36	14	9	5	0	1	72	14	5657
2014	Unilingual English	39	35	11	9	6	0	0	75	15	2385
2014	Unilingual French	30	38	19	9	2	0	2	70	11	352
2014	Either English or French	39	32	16	7	5	1	0	71	13	505
2011	Bilingual	37	37	12	8	5	0	1	75	13	6664
2011	Unilingual English	40	36	10	8	5	0	0	77	13	2818
2011	Unilingual French	34	38	17	8	1	1	2	73	9	352
2011	Either English or French	41	36	12	6	3	1	1	79	9	616

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	11	6	4	79	10	6323
2019	Unilingual English	35	39	13	8	5	74	13	2631
2019	Unilingual French	38	42	16	2	1	80	4	402
2019	Either English or French	41	36	12	5	5	78	10	1276
2017	Bilingual	32	45	11	7	4	77	11	5124
2017	Unilingual English	32	44	10	8	6	76	14	2309
2017	Unilingual French	30	50	12	6	1	80	8	294
2017	Either English or French	33	41	13	9	5	74	14	652
2014	Bilingual	28	45	13	9	5	73	14	5660
2014	Unilingual English	29	44	11	9	6	73	15	2388
2014	Unilingual French	25	52	16	6	1	77	7	352
2014	Either English or French	31	45	11	7	6	76	13	504
2011	Bilingual	33	41	13	7	4	75	12	6656
2011	Unilingual English	32	41	12	9	5	74	14	2819
2011	Unilingual French	38	42	12	6	1	81	7	352
2011	Either English or French	35	40	14	7	4	75	11	617
2008	Bilingual	36	41	12	7	4	77	11	4914
2008	Unilingual English	32	44	11	8	5	75	13	2127
2008	Unilingual French	32	48	14	4	2	80	6	305
2008	Either English or French	34	40	11	10	6	74	16	473

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	39	15	10	5	0	0	70	15	6318
2019	Unilingual English	28	35	15	13	8	0	0	64	21	2627
2019	Unilingual French	23	38	25	9	5	1	0	61	14	404
2019	Either English or French	30	37	16	9	7	1	1	68	16	1281
2017	Bilingual	27	36	17	12	8	0	0	63	20	5121
2017	Unilingual English	25	34	15	13	11	1	0	60	25	2309
2017	Unilingual French	20	42	22	10	5	0	1	63	15	293
2017	Either English or French	28	33	18	13	8	0	0	61	21	652
2014	Bilingual	22	36	19	14	9	0	0	58	23	5659
2014	Unilingual English	19	37	18	15	11	0	0	57	25	2387
2014	Unilingual French	18	43	22	12	5	0	1	61	16	352
2014	Either English or French	23	34	20	13	10	0	0	57	23	504
2011	Bilingual	24	38	18	12	7	0	0	63	19	6669
2011	Unilingual English	22	38	16	13	11	0	0	60	24	2821
2011	Unilingual French	21	38	27	8	5	0	1	59	14	352
2011	Either English or French	24	36	15	13	11	1	0	61	24	616

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	43	12	10	4	74	13	6298
2019	Unilingual English	31	43	12	10	4	74	15	2622
2019	Unilingual French	25	50	17	6	2	75	8	399
2019	Either English or French	36	39	11	9	4	76	13	1276
2017	Bilingual	28	43	14	10	6	71	16	5124
2017	Unilingual English	29	40	11	12	7	69	19	2310
2017	Unilingual French	25	52	13	7	3	78	9	294
2017	Either English or French	28	42	17	9	5	69	13	651

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	39	10	5	2	0	83	7	6299
2019	Unilingual English	43	39	10	5	2	0	82	8	2617
2019	Unilingual French	31	54	11	2	1	1	86	4	398
2019	Either English or French	50	34	9	5	2	0	84	7	1275
2017	Bilingual	36	44	11	5	3	0	80	8	5118
2017	Unilingual English	41	40	10	5	4	1	81	9	2311
2017	Unilingual French	31	55	10	2	3	0	85	5	291
2017	Either English or French	38	40	12	7	3	0	78	10	652
2014	Bilingual	36	43	12	6	3	1	79	9	5656
2014	Unilingual English	37	41	12	6	3	1	79	9	2387
2014	Unilingual French	29	51	15	3	1	1	81	4	351
2014	Either English or French	37	42	13	3	4	1	80	7	504
2011	Bilingual	36	42	12	6	3	1	79	9	6672
2011	Unilingual English	38	42	11	6	3	0	80	9	2818
2011	Unilingual French	36	46	11	5	2	0	82	7	351
2011	Either English or French	37	42	11	7	2	1	80	9	615
2008	Bilingual	42	40	10	5	3	1	82	7	4923
2008	Unilingual English	38	40	12	6	3	0	79	9	2139
2008	Unilingual French	37	44	11	4	2	1	83	6	305
2008	Either English or French	40	38	9	7	4	2	80	11	475

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	38	14	9	5	72	14	6314
2019	Unilingual English	32	36	13	10	8	69	18	2626
2019	Unilingual French	24	40	25	8	3	63	11	403
2019	Either English or French	33	37	15	9	5	70	14	1277
2017	Bilingual	29	37	16	11	8	66	19	5118
2017	Unilingual English	29	37	13	10	10	66	21	2305
2017	Unilingual French	21	44	22	8	5	65	13	293
2017	Either English or French	32	36	14	9	8	68	18	652

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	34	10	3	2	86	5	6291
2019	Unilingual English	52	32	10	4	3	84	6	2612
2019	Unilingual French	44	44	9	2	1	88	3	400
2019	Either English or French	54	30	10	3	3	85	6	1273
2017	Bilingual	48	38	9	3	2	86	5	5114
2017	Unilingual English	53	33	9	3	2	86	6	2304
2017	Unilingual French	46	44	5	4	0	90	5	294
2017	Either English or French	52	33	10	2	2	86	4	651
2014	Bilingual	56	32	9	3	1	87	4	5657
2014	Unilingual English	61	27	8	3	1	88	4	2387
2014	Unilingual French	52	38	7	2	0	90	2	350
2014	Either English or French	62	27	7	2	2	89	4	505
2011	Bilingual	54	34	8	2	1	88	4	6669
2011	Unilingual English	59	29	8	3	1	89	3	2823
2011	Unilingual French	59	30	7	2	1	90	3	351
2011	Either English or French	58	32	7	2	1	90	3	616

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	37	14	9	6	0	0	71	15	6295
2019	Unilingual English	30	37	15	10	7	1	0	68	17	2616
2019	Unilingual French	19	32	29	11	6	2	1	53	17	404
2019	Either English or French	30	37	17	8	6	1	1	68	15	1276
2017	Bilingual	28	39	14	11	7	0	1	67	18	5110
2017	Unilingual English	29	39	13	11	8	0	0	69	19	2302
2017	Unilingual French	21	37	24	10	6	0	2	59	16	293
2017	Either English or French	29	39	17	8	6	0	0	68	14	649
2014	Bilingual	22	40	14	14	9	0	0	62	24	5656
2014	Unilingual English	22	43	13	12	9	0	0	65	22	2387
2014	Unilingual French	13	44	22	15	5	0	1	58	20	351
2014	Either English or French	20	40	19	12	8	0	0	61	20	505
2011	Bilingual	29	39	15	11	6	0	0	68	17	6661
2011	Unilingual English	28	43	13	9	6	0	0	72	15	2819
2011	Unilingual French	21	42	22	10	4	0	1	63	14	351
2011	Either English or French	32	39	12	11	5	0	0	72	16	615

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	34	15	7	5	0	0	73	12	6311
2019	Unilingual English	35	34	15	9	6	0	0	69	15	2626
2019	Unilingual French	21	37	27	8	5	1	1	59	13	402
2019	Either English or French	37	34	17	8	5	0	1	71	12	1276
2017	Bilingual	33	36	15	10	6	0	0	70	16	5110
2017	Unilingual English	31	36	14	11	7	0	0	67	18	2305
2017	Unilingual French	25	38	25	8	3	0	0	63	12	293
2017	Either English or French	36	31	19	9	5	0	0	67	14	650
2014	Bilingual	27	37	17	11	7	0	0	65	18	5661
2014	Unilingual English	27	39	15	11	8	0	0	66	19	2385
2014	Unilingual French	18	44	22	12	3	0	1	62	15	351
2014	Either English or French	26	37	17	10	9	1	1	64	19	505

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	42	12	8	3	0	77	11	6223
2019	Unilingual English	34	39	12	9	5	0	73	14	2601
2019	Unilingual French	23	50	17	7	3	0	73	10	402
2019	Either English or French	37	38	12	8	4	0	76	12	1269
2017	Bilingual	31	38	14	11	5	0	70	16	5109
2017	Unilingual English	33	36	12	10	8	0	70	18	2303
2017	Unilingual French	23	52	17	5	3	0	75	8	294
2017	Either English or French	34	35	16	10	6	0	69	15	650
2014	Bilingual	27	41	16	10	6	0	68	16	5658
2014	Unilingual English	30	37	14	11	7	0	68	18	2384
2014	Unilingual French	20	50	17	11	2	0	70	13	351
2014	Either English or French	28	39	16	10	6	1	68	16	505
2011	Bilingual	33	42	14	8	3	0	76	11	6661
2011	Unilingual English	36	40	11	8	4	0	76	13	2817
2011	Unilingual French	32	50	12	4	1	0	82	5	349
2011	Either English or French	38	39	14	7	2	0	78	9	616

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	40	10	5	2	83	7	6321
2019	Unilingual English	44	36	11	6	4	80	9	2635
2019	Unilingual French	42	45	10	2	1	87	3	405
2019	Either English or French	51	32	9	4	3	83	7	1278
2017	Bilingual	38	41	12	6	3	79	9	5102
2017	Unilingual English	40	39	10	7	4	79	11	2301
2017	Unilingual French	39	47	9	4	1	86	5	293
2017	Either English or French	45	34	11	7	4	79	10	648
2014	Bilingual	35	43	12	6	4	78	9	5652
2014	Unilingual English	38	39	12	7	3	77	10	2387
2014	Unilingual French	33	52	11	4	0	85	4	350
2014	Either English or French	41	39	11	5	4	80	9	503
2011	Bilingual	38	43	11	6	3	81	8	6667
2011	Unilingual English	38	41	11	6	3	80	9	2821
2011	Unilingual French	45	40	9	5	1	85	7	352
2011	Either English or French	40	42	11	5	2	83	7	617
2008	Bilingual	41	42	10	5	2	83	8	4923
2008	Unilingual English	38	44	9	6	3	82	9	2140
2008	Unilingual French	40	49	8	2	1	89	3	306
2008	Either English or French	39	41	11	8	2	80	10	476

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	34	15	7	4	0	1	73	11	6298
2019	Unilingual English	37	31	19	7	5	0	1	69	12	2619
2019	Unilingual French	49	37	9	3	2	0	0	86	5	404
2019	Either English or French	46	31	15	4	3	1	1	78	7	1277
2017	Bilingual	35	35	15	8	5	0	1	71	13	5124
2017	Unilingual English	32	36	17	8	5	0	1	69	14	2309
2017	Unilingual French	46	36	11	3	3	0	0	82	6	293
2017	Either English or French	39	35	14	6	4	0	2	76	9	652
2014	Bilingual	37	35	16	7	4	0	1	72	11	5661
2014	Unilingual English	35	34	18	7	5	0	1	69	12	2389
2014	Unilingual French	53	32	8	5	1	0	1	86	6	351
2014	Either English or French	47	29	14	4	5	0	2	78	8	505
2011	Bilingual	33	34	18	9	6	0	1	67	15	6671
2011	Unilingual English	33	36	18	7	4	0	1	70	12	2815
2011	Unilingual French	44	37	13	3	2	0	1	82	4	349
2011	Either English or French	42	34	16	4	3	0	1	77	7	614
2008	Bilingual	27	35	20	10	6	0	0	63	17	4922
2008	Unilingual English	25	36	21	11	6	0	1	62	17	2136
2008	Unilingual French	40	36	14	6	4	0	0	76	10	306
2008	Either English or French	42	32	16	6	3	0	0	74	10	478

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	27	35	18	8	1	1	26	39	6317
2019	Unilingual English	11	26	34	18	9	1	1	27	38	2629
2019	Unilingual French	9	33	37	13	6	1	1	20	42	405
2019	Either English or French	9	23	30	21	13	1	2	35	34	1275
2017	Bilingual	13	28	34	15	6	1	3	23	42	5109
2017	Unilingual English	14	24	36	15	7	1	3	23	40	2298
2017	Unilingual French	6	22	39	18	12	2	3	31	29	290
2017	Either English or French	15	22	33	17	7	2	3	26	39	643
2014	Bilingual	12	31	34	14	6	1	2	21	44	5655
2014	Unilingual English	13	27	37	15	6	1	2	21	41	2381
2014	Unilingual French	8	26	38	17	6	1	4	24	36	349
2014	Either English or French	11	26	33	17	8	2	4	26	39	504
2011	Bilingual	13	30	33	15	6	1	2	21	45	6654
2011	Unilingual English	12	26	37	16	6	0	2	22	39	2811
2011	Unilingual French	6	24	40	19	7	1	3	27	31	350
2011	Either English or French	11	23	34	20	8	0	3	30	35	614
2008	Bilingual	13	32	31	14	6	1	2	21	47	4926
2008	Unilingual English	13	28	36	14	6	1	2	21	42	2136
2008	Unilingual French	8	33	35	13	4	2	6	19	44	305
2008	Either English or French	10	25	37	18	7	1	2	26	37	477

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	21	29	22	13	3	2	36	34	6302
2019	Unilingual English	10	18	27	26	15	2	2	42	29	2622
2019	Unilingual French	9	17	29	19	16	8	2	39	29	402
2019	Either English or French	8	14	23	25	23	3	3	51	24	1269
2017	Bilingual	13	23	30	18	9	3	4	29	39	5107
2017	Unilingual English	12	19	30	20	14	2	4	36	32	2289
2017	Unilingual French	5	15	29	24	14	8	4	43	24	286
2017	Either English or French	12	18	25	20	15	4	6	39	33	641
2014	Bilingual	12	23	31	20	9	3	3	30	37	5649
2014	Unilingual English	12	20	31	21	10	2	3	33	34	2376
2014	Unilingual French	6	19	32	21	9	7	6	34	29	351
2014	Either English or French	12	19	25	22	12	5	5	38	34	504
2011	Bilingual	11	22	31	19	11	3	3	32	36	6654
2011	Unilingual English	10	19	30	23	12	2	4	37	31	2806
2011	Unilingual French	4	17	33	19	14	6	7	38	24	348
2011	Either English or French	9	21	25	20	17	3	5	40	33	611
2008	Bilingual	13	24	28	19	10	3	3	31	39	4915
2008	Unilingual English	15	21	30	20	9	2	3	31	38	2126
2008	Unilingual French	8	25	29	16	11	6	5	30	37	303
2008	Either English or French	12	19	24	24	14	3	3	40	34	475

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	25	29	17	9	2	3	27	42	6305
2019	Unilingual English	15	22	31	18	10	2	3	30	38	2619
2019	Unilingual French	14	20	33	18	7	4	4	27	37	403
2019	Either English or French	8	15	27	24	19	4	4	46	25	1265
2017	Bilingual	19	27	29	12	6	2	5	20	49	5102
2017	Unilingual English	18	24	31	14	8	2	4	23	44	2296
2017	Unilingual French	16	25	27	14	8	4	6	25	45	290
2017	Either English or French	13	19	26	18	11	5	8	33	37	641
2014	Bilingual	21	29	27	12	6	2	5	19	53	5650
2014	Unilingual English	23	24	28	14	6	2	3	21	50	2378
2014	Unilingual French	18	28	25	13	6	5	6	21	51	351
2014	Either English or French	16	21	28	15	12	4	6	30	40	504
2011	Bilingual	22	28	26	11	7	2	5	19	54	6645
2011	Unilingual English	20	26	28	14	7	1	3	22	49	2812
2011	Unilingual French	10	25	31	14	6	6	8	24	41	350
2011	Either English or French	17	21	28	14	11	3	5	27	42	612
2008	Bilingual	20	28	26	13	7	2	5	21	52	4913
2008	Unilingual English	26	26	26	12	6	1	3	19	54	2127
2008	Unilingual French	19	26	25	14	6	4	5	23	50	303
2008	Either English or French	21	22	25	19	6	3	4	27	47	473

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	20	33	23	11	1	1	36	31	6291
2019	Unilingual English	8	15	32	26	16	1	1	43	24	2610
2019	Unilingual French	6	13	32	28	15	4	2	46	20	401
2019	Either English or French	5	8	24	32	27	2	3	62	13	1267
2017	Bilingual	12	22	34	20	8	1	3	29	36	5093
2017	Unilingual English	9	17	34	24	12	1	3	38	27	2283
2017	Unilingual French	6	16	29	28	12	5	4	44	24	291
2017	Either English or French	8	11	27	26	19	3	7	49	21	644
2014	Bilingual	11	24	36	18	7	1	2	26	36	5642
2014	Unilingual English	10	17	35	25	10	1	2	36	28	2376
2014	Unilingual French	6	19	35	24	8	2	5	35	27	350
2014	Either English or French	7	13	30	28	14	3	6	46	22	501
2011	Bilingual	13	27	34	16	6	1	2	24	41	6642
2011	Unilingual English	8	16	36	26	10	1	2	37	26	2802
2011	Unilingual French	8	21	35	21	10	1	4	32	30	347
2011	Either English or French	6	13	32	27	17	1	4	46	20	612
2008	Bilingual	15	26	34	16	7	1	2	24	42	4912
2008	Unilingual English	9	19	34	24	10	1	2	35	29	2126
2008	Unilingual French	15	24	27	21	8	1	4	30	41	303
2008	Either English or French	7	11	29	33	14	2	3	50	20	471

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	22	28	21	13	1	3	35	36	6304
2019	Unilingual English	13	19	29	21	14	2	2	36	34	2624
2019	Unilingual French	7	16	22	30	19	1	4	52	25	403
2019	Either English or French	7	12	20	27	27	3	4	58	20	1265
2017	Bilingual	19	25	26	16	9	1	4	26	46	5103
2017	Unilingual English	18	23	27	17	10	2	3	28	43	2290
2017	Unilingual French	8	20	29	22	15	1	5	39	30	287
2017	Either English or French	12	16	27	20	15	3	6	39	31	639
2014	Bilingual	21	28	27	13	7	1	3	21	51	5651
2014	Unilingual English	21	26	26	15	8	1	2	24	49	2379
2014	Unilingual French	12	26	27	19	8	1	6	30	41	350
2014	Either English or French	12	21	27	18	13	3	6	34	36	503
2011	Bilingual	20	27	27	14	7	1	4	22	49	6653
2011	Unilingual English	17	23	30	17	8	1	3	27	42	2811
2011	Unilingual French	7	20	33	18	14	1	7	35	29	350
2011	Either English or French	14	20	28	19	13	1	4	34	36	613
2008	Bilingual	20	27	27	14	8	1	4	23	49	4911
2008	Unilingual English	20	24	27	16	9	1	2	25	46	2130
2008	Unilingual French	14	25	31	15	8	0	7	25	42	303
2008	Either English or French	9	20	28	22	13	2	6	38	32	474

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	22	26	20	12	3	3	34	38	6286
2019	Unilingual English	10	16	26	23	18	3	3	44	28	2616
2019	Unilingual French	12	21	22	20	15	8	2	38	37	403
2019	Either English or French	8	11	20	23	27	6	3	56	22	1262
2017	Bilingual	16	23	26	18	10	3	4	30	42	5116
2017	Unilingual English	11	17	28	22	13	3	6	39	31	2294
2017	Unilingual French	10	17	24	24	14	6	5	43	30	289
2017	Either English or French	13	13	22	21	17	6	7	45	30	643
2014	Bilingual	12	20	28	21	11	3	5	35	34	5648
2014	Unilingual English	10	16	27	25	14	3	5	43	28	2380
2014	Unilingual French	9	23	25	25	9	4	5	38	35	351
2014	Either English or French	9	15	24	21	18	6	7	45	28	504
2011	Bilingual	12	22	27	21	11	3	5	34	36	6648
2011	Unilingual English	8	16	26	27	14	3	6	46	26	2802
2011	Unilingual French	9	16	26	22	18	2	7	45	27	350
2011	Either English or French	8	16	28	21	18	4	4	43	27	608
2008	Bilingual	17	26	26	16	8	3	4	26	46	4921
2008	Unilingual English	11	18	29	22	12	2	5	38	31	2130
2008	Unilingual French	12	23	22	25	11	3	5	39	37	305
2008	Either English or French	10	20	26	20	10	7	5	35	35	473

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	24	33	17	10	2	2	27	38	6305
2019	Unilingual English	16	24	30	16	11	1	1	28	41	2617
2019	Unilingual French	11	18	28	22	13	6	3	39	31	404
2019	Either English or French	9	18	25	21	20	4	3	44	28	1276
2017	Bilingual	16	26	33	12	7	2	3	20	45	5111
2017	Unilingual English	20	25	31	13	7	2	3	21	47	2297
2017	Unilingual French	15	25	30	12	9	5	4	23	44	288
2017	Either English or French	14	22	27	16	11	3	7	30	40	643
2014	Bilingual	16	26	33	13	6	2	3	20	45	5654
2014	Unilingual English	24	23	31	11	7	2	2	19	49	2383
2014	Unilingual French	13	23	34	13	8	3	5	24	39	350
2014	Either English or French	15	24	29	16	9	3	5	27	42	505

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	22	33	21	11	1	1	33	34	6315
2019	Unilingual English	13	22	32	20	11	0	1	31	36	2628
2019	Unilingual French	7	16	31	28	13	3	2	43	25	404
2019	Either English or French	9	16	32	22	16	2	2	40	26	1274

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	22	5	5	2	0	1	87	8	6319
2019	Unilingual English	77	12	6	1	1	0	3	92	2	2635
2019	Unilingual French	61	24	10	2	2	0	2	86	4	403
2019	Either English or French	76	14	5	3	1	0	2	92	3	1274
2017	Bilingual	60	24	6	6	3	0	2	86	9	5120
2017	Unilingual English	77	12	4	1	1	1	4	93	2	2305
2017	Unilingual French	68	25	1	2	1	0	2	96	3	291
2017	Either English or French	71	16	5	4	1	1	2	90	5	651
2014	Bilingual	62	22	5	6	3	0	1	85	9	5657
2014	Unilingual English	75	12	4	2	1	0	6	93	3	2385
2014	Unilingual French	68	22	3	1	1	0	4	95	2	351
2014	Either English or French	69	18	6	2	1	1	2	90	4	505
2011	Bilingual	61	22	6	7	3	0	1	83	11	6655
2011	Unilingual English	73	13	6	2	1	0	5	91	3	2820
2011	Unilingual French	70	19	4	3	1	0	2	91	4	350
2011	Either English or French	69	17	6	4	2	0	2	89	5	613
2008	Bilingual	58	20	5	8	5	0	3	81	14	4925
2008	Unilingual English	68	13	5	2	2	1	10	91	4	2139
2008	Unilingual French	72	16	4	1	1	0	5	94	2	307
2008	Either English or French	62	17	8	4	3	0	6	84	8	478

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	32	15	7	5	6	4	70	13	6308
2019	Unilingual English	31	29	16	8	6	5	3	66	16	2631
2019	Unilingual French	22	36	18	7	5	9	3	67	13	406
2019	Either English or French	36	26	17	6	4	6	5	69	11	1279
2017	Bilingual	26	32	16	9	6	6	5	66	17	5115
2017	Unilingual English	28	30	16	9	9	4	4	63	19	2307
2017	Unilingual French	22	38	23	7	4	4	1	64	11	292
2017	Either English or French	31	29	17	8	5	5	5	67	14	651
2014	Bilingual	28	33	16	9	6	4	4	67	16	5660
2014	Unilingual English	29	33	14	11	7	3	2	66	19	2387
2014	Unilingual French	22	41	19	10	4	2	2	66	14	352
2014	Either English or French	29	32	20	5	6	5	3	66	13	504

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	30	8	6	4	1	0	83	9	6303
2019	Unilingual English	46	28	10	8	6	1	0	75	14	2626
2019	Unilingual French	43	38	10	5	3	1	0	82	8	404
2019	Either English or French	53	26	10	6	4	1	0	80	10	1277
2017	Bilingual	46	33	9	6	5	1	0	80	11	5122
2017	Unilingual English	43	30	9	9	8	1	0	73	17	2301
2017	Unilingual French	33	45	14	4	3	0	0	78	7	292
2017	Either English or French	49	28	9	7	6	1	0	78	13	649
2014	Bilingual	44	33	10	7	5	1	0	78	12	5660
2014	Unilingual English	41	30	10	11	8	1	0	71	19	2388
2014	Unilingual French	39	40	13	6	2	0	1	79	8	351
2014	Either English or French	42	32	9	8	7	2	0	75	16	505

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	34	6	5	2	0	87	7	6308
2019	Unilingual English	51	33	7	7	2	0	84	9	2629
2019	Unilingual French	45	40	10	4	2	0	84	6	406
2019	Either English or French	59	27	7	5	2	0	86	7	1280
2017	Bilingual	44	40	8	5	2	0	85	7	5118
2017	Unilingual English	44	36	8	8	4	0	80	12	2303
2017	Unilingual French	33	51	10	3	2	0	85	5	294
2017	Either English or French	45	36	9	7	3	0	82	10	651
2014	Bilingual	41	43	8	5	3	0	84	8	5660
2014	Unilingual English	43	38	9	7	3	0	81	11	2387
2014	Unilingual French	31	50	11	6	1	1	82	7	350
2014	Either English or French	42	40	8	6	4	0	82	10	505

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	38	10	4	2	1	0	84	6	6319
2019	Unilingual English	45	36	11	4	3	1	0	82	7	2632
2019	Unilingual French	31	41	18	4	2	2	2	75	6	404
2019	Either English or French	44	33	14	4	2	2	1	80	6	1277

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	27	13	3	2	1	5	81	6	6330
2019	Unilingual English	46	26	16	4	4	1	3	75	8	2637
2019	Unilingual French	24	34	21	5	2	3	11	67	8	405
2019	Either English or French	39	25	19	5	4	2	6	69	10	1279

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	32	13	7	4	1	1	75	11	6320
2019	Unilingual English	43	30	11	9	5	0	1	74	14	2631
2019	Unilingual French	29	36	20	7	6	1	1	66	13	405
2019	Either English or French	43	29	13	8	5	1	1	73	13	1276
2017	Bilingual	36	37	13	8	5	1	1	74	13	5122
2017	Unilingual English	39	34	11	9	6	1	0	74	15	2310
2017	Unilingual French	28	47	14	5	4	1	1	76	10	294
2017	Either English or French	36	36	13	7	6	1	1	73	14	651
2014	Bilingual	36	38	12	8	5	1	1	75	13	5660
2014	Unilingual English	39	36	12	8	6	0	0	75	13	2388
2014	Unilingual French	29	45	15	8	1	0	1	76	9	351
2014	Either English or French	38	37	10	7	6	1	0	77	13	503
2011	Bilingual	37	38	13	8	4	1	0	75	12	6669
2011	Unilingual English	37	37	12	8	6	0	0	75	14	2824
2011	Unilingual French	32	43	16	6	2	0	0	76	8	351
2011	Either English or French	40	34	12	7	6	1	1	75	13	616
2008	Bilingual	37	35	13	8	6	1	1	73	14	4928
2008	Unilingual English	33	35	13	10	7	1	0	69	18	2143
2008	Unilingual French	27	40	18	11	3	1	0	68	15	305
2008	Either English or French	39	29	12	11	8	1	0	69	20	477

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	10	5	3	2	1	82	8	6311
2019	Unilingual English	52	25	10	6	4	1	1	79	11	2632
2019	Unilingual French	41	35	15	4	3	2	0	78	7	405
2019	Either English or French	56	24	12	3	3	2	1	82	6	1279
2017	Bilingual	42	34	11	6	4	2	0	78	11	5119
2017	Unilingual English	48	27	11	7	5	2	1	77	12	2310
2017	Unilingual French	35	46	8	4	3	3	0	84	7	293
2017	Either English or French	48	31	12	5	2	2	0	80	8	652
2014	Bilingual	41	34	12	6	4	3	1	77	10	5658
2014	Unilingual English	46	29	11	7	5	1	0	77	12	2386
2014	Unilingual French	37	38	17	5	1	2	1	77	5	351
2014	Either English or French	45	29	13	4	5	3	1	77	10	505
2011	Bilingual	42	33	13	5	4	2	1	77	9	6667
2011	Unilingual English	45	30	12	7	5	1	0	76	12	2820
2011	Unilingual French	33	44	14	4	2	2	0	79	6	350
2011	Either English or French	43	30	13	6	4	2	1	76	11	615
2008	Bilingual	42	33	11	6	4	3	1	78	11	4924
2008	Unilingual English	42	28	13	8	6	2	1	72	15	2144
2008	Unilingual French	29	39	20	5	3	2	0	70	9	306
2008	Either English or French	43	29	11	7	6	2	1	74	14	477

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	33	10	6	4	1	0	81	9	6297
2019	Unilingual English	48	29	10	7	4	1	1	78	12	2625
2019	Unilingual French	35	40	15	6	3	0	0	76	9	402
2019	Either English or French	48	31	10	5	4	1	1	81	9	1274
2017	Bilingual	42	35	10	7	4	1	0	78	12	5123
2017	Unilingual English	45	32	8	9	5	1	0	77	15	2306
2017	Unilingual French	32	48	12	4	4	0	0	80	8	293
2017	Either English or French	44	32	11	8	4	1	0	78	12	652
2014	Bilingual	39	36	11	9	4	0	0	75	13	5657
2014	Unilingual English	44	32	10	8	5	0	0	76	13	2387
2014	Unilingual French	31	46	14	6	2	1	0	78	8	351
2014	Either English or French	42	30	13	7	7	1	0	73	14	505
2011	Bilingual	41	35	11	8	4	0	0	76	12	6669
2011	Unilingual English	42	33	10	8	6	1	0	76	14	2818
2011	Unilingual French	32	43	17	4	3	1	0	75	8	350
2011	Either English or French	43	31	11	6	6	1	1	76	13	612
2008	Bilingual	40	35	11	8	5	1	0	76	13	4923
2008	Unilingual English	38	33	11	10	7	1	1	72	16	2143
2008	Unilingual French	29	42	12	11	4	1	0	72	15	305
2008	Either English or French	38	35	10	8	9	1	1	74	17	475

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	81	13	3	1	1	0	0	95	3	6316
2019	Unilingual English	84	8	3	1	1	0	3	95	2	2631
2019	Unilingual French	74	21	1	0	1	0	2	97	1	405
2019	Either English or French	86	10	2	0	0	0	1	97	1	1272
2017	Bilingual	76	16	3	2	2	0	1	93	4	5113
2017	Unilingual English	83	9	3	1	1	0	4	95	1	2301
2017	Unilingual French	75	21	1	1	1	0	1	97	2	294
2017	Either English or French	81	12	3	1	2	0	1	94	3	650
2014	Bilingual	75	16	3	2	2	0	1	93	4	5659
2014	Unilingual English	80	10	4	1	1	0	5	95	1	2388
2014	Unilingual French	72	22	1	1	0	0	4	98	1	352
2014	Either English or French	79	14	4	0	1	0	2	95	1	505
2011	Bilingual	77	14	3	3	2	0	1	92	5	6669
2011	Unilingual English	79	10	4	1	1	0	5	94	2	2822
2011	Unilingual French	74	19	4	1	1	0	2	94	2	351
2011	Either English or French	80	12	4	1	1	0	2	94	2	616
2008	Bilingual	78	11	3	3	3	0	2	91	7	4930
2008	Unilingual English	77	8	3	0	1	1	9	95	2	2143
2008	Unilingual French	84	10	2	1	1	1	2	96	2	307
2008	Either English or French	79	10	3	1	2	0	5	94	3	477

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	65	22	5	3	3	1	2	88	6	6318
2019	Unilingual English	72	16	4	3	3	1	2	90	5	2633
2019	Unilingual French	47	33	8	3	2	3	5	86	6	403
2019	Either English or French	68	17	5	3	2	1	4	89	5	1273
2017	Bilingual	56	25	6	4	4	1	4	86	8	5114
2017	Unilingual English	63	22	5	3	3	2	2	88	7	2308
2017	Unilingual French	44	34	7	3	2	2	7	86	6	294
2017	Either English or French	55	20	10	2	2	4	6	84	5	650
2014	Bilingual	45	26	8	5	6	3	6	79	12	5661
2014	Unilingual English	51	22	8	6	7	3	5	78	13	2388
2014	Unilingual French	31	36	13	7	5	3	5	73	13	351
2014	Either English or French	45	22	10	5	6	2	9	76	13	505
2011	Bilingual	41	29	10	7	6	2	5	75	14	6676
2011	Unilingual English	49	27	8	6	6	2	3	79	12	2821
2011	Unilingual French	37	36	15	4	3	2	2	77	7	351
2011	Either English or French	46	25	10	5	6	2	6	77	12	615

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	23	8	3	3	1	86	6	6329
2019	Unilingual English	63	20	8	3	4	1	85	7	2631
2019	Unilingual French	46	35	11	3	4	1	82	7	404
2019	Either English or French	63	20	9	3	3	2	85	6	1278
2017	Bilingual	55	26	10	4	4	2	82	8	5124
2017	Unilingual English	58	22	9	4	5	2	82	9	2305
2017	Unilingual French	44	37	10	4	2	2	83	6	294
2017	Either English or French	60	21	12	3	2	3	83	5	651

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	30	9	5	3	0	0	82	9	6323
2019	Unilingual English	57	24	9	6	4	0	0	81	10	2635
2019	Unilingual French	40	37	13	5	4	0	0	78	9	405
2019	Either English or French	58	25	8	4	3	1	0	84	7	1276
2017	Bilingual	50	28	10	6	5	0	0	79	11	5110
2017	Unilingual English	54	25	9	6	5	0	0	79	11	2302
2017	Unilingual French	42	41	9	4	4	0	0	83	8	293
2017	Either English or French	56	25	11	4	3	0	0	81	7	649
2014	Bilingual	46	32	11	5	5	1	0	79	10	5657
2014	Unilingual English	49	29	10	7	5	0	0	79	12	2383
2014	Unilingual French	38	42	13	6	1	0	1	80	7	351
2014	Either English or French	51	26	11	6	5	1	0	77	12	504

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	45	14	10	3	2	3	72	14	2105
2019	Unilingual English	17	46	15	11	5	2	3	67	17	457
2019	Unilingual French	11	24	30	18	11	3	3	37	31	31
2019	Either English or French	9	37	32	6	2	9	5	54	9	40

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	35	15	8	4	8	0	71	13	6306
2019	Unilingual English	36	29	16	7	5	7	0	70	13	2631
2019	Unilingual French	31	39	17	4	2	7	0	75	6	404
2019	Either English or French	45	24	15	5	3	7	1	75	8	1280
2017	Bilingual	23	36	17	9	6	9	0	66	16	5122
2017	Unilingual English	30	31	17	8	7	7	0	66	16	2308
2017	Unilingual French	22	41	20	6	2	8	0	70	9	294
2017	Either English or French	34	31	15	5	5	10	0	72	11	650
2014	Bilingual	22	36	17	8	5	11	0	66	15	5656
2014	Unilingual English	29	33	16	9	6	8	0	67	16	2388
2014	Unilingual French	18	45	19	6	2	10	1	70	9	351
2014	Either English or French	28	31	18	8	6	10	0	65	15	503
2011	Bilingual	24	33	19	8	5	10	0	64	15	6664
2011	Unilingual English	26	30	19	10	7	8	0	61	18	2811
2011	Unilingual French	19	39	22	7	3	8	1	64	12	350
2011	Either English or French	26	27	22	8	6	10	1	60	15	617

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	34	18	11	6	3	0	64	17	6294
2019	Unilingual English	32	30	17	11	7	3	0	64	19	2617
2019	Unilingual French	31	35	21	6	4	2	1	68	11	403
2019	Either English or French	43	25	16	8	5	3	1	71	13	1278
2017	Bilingual	20	34	20	13	10	3	0	55	24	5120
2017	Unilingual English	26	31	18	12	10	3	0	59	23	2309
2017	Unilingual French	20	42	25	7	5	1	0	62	12	294
2017	Either English or French	30	30	16	12	8	4	0	62	21	650
2014	Bilingual	18	33	22	14	9	3	0	53	23	5658
2014	Unilingual English	21	34	19	13	9	3	0	58	23	2387
2014	Unilingual French	15	37	27	9	4	6	2	57	14	351
2014	Either English or French	25	28	21	12	10	5	0	56	23	503
2011	Bilingual	18	33	23	13	10	4	0	53	23	6663
2011	Unilingual English	22	32	20	13	11	2	0	56	24	2807
2011	Unilingual French	18	38	27	8	5	4	0	58	13	348
2011	Either English or French	23	29	23	12	9	3	1	54	22	614
2008	Bilingual	20	34	21	12	10	3	0	55	23	4925
2008	Unilingual English	19	32	18	15	13	3	0	53	28	2141
2008	Unilingual French	15	37	23	9	8	7	0	56	18	306
2008	Either English or French	26	31	18	10	11	3	0	60	22	475

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	33	22	13	7	6	0	56	20	6291
2019	Unilingual English	23	28	21	14	8	6	0	55	23	2623
2019	Unilingual French	22	34	26	6	4	6	1	61	11	403
2019	Either English or French	33	25	20	9	5	7	1	63	15	1278
2017	Bilingual	14	30	22	16	10	6	0	48	29	5116
2017	Unilingual English	18	29	21	15	11	6	0	50	28	2307
2017	Unilingual French	16	37	30	8	5	5	0	55	13	293
2017	Either English or French	23	29	18	15	10	5	0	55	26	651
2014	Bilingual	12	29	26	17	10	6	0	44	28	5655
2014	Unilingual English	15	29	21	17	11	6	0	48	30	2387
2014	Unilingual French	10	35	31	11	5	8	1	49	17	350
2014	Either English or French	17	26	23	15	11	8	0	47	28	504
2011	Bilingual	11	32	25	17	8	7	0	46	27	6666
2011	Unilingual English	13	33	21	17	9	5	0	49	29	2816
2011	Unilingual French	13	39	27	7	5	9	0	58	13	351
2011	Either English or French	13	32	22	15	8	9	0	50	25	614
2008	Bilingual	9	32	23	18	10	8	0	44	30	4923
2008	Unilingual English	9	30	19	20	14	7	0	43	37	2138
2008	Unilingual French	10	33	26	11	9	11	0	48	22	307
2008	Either English or French	14	32	19	14	10	10	0	52	27	476

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	36	19	15	8	3	0	57	23	6299
2019	Unilingual English	22	31	17	17	10	3	0	55	28	2625
2019	Unilingual French	21	42	23	7	4	2	1	65	11	402
2019	Either English or French	31	28	17	12	7	3	1	62	20	1274
2017	Bilingual	16	36	20	15	10	3	0	53	26	5116
2017	Unilingual English	19	31	16	18	12	4	0	52	31	2307
2017	Unilingual French	19	44	24	9	2	2	0	64	11	291
2017	Either English or French	22	29	18	15	12	4	0	53	28	648
2014	Bilingual	14	35	21	17	11	2	0	50	29	5655
2014	Unilingual English	16	33	18	18	12	3	0	51	31	2383
2014	Unilingual French	13	37	32	9	6	2	1	52	16	351
2014	Either English or French	19	27	20	16	12	5	0	49	30	504
2011	Bilingual	15	39	20	16	9	2	0	54	25	6658
2011	Unilingual English	16	34	18	18	11	3	0	52	29	2814
2011	Unilingual French	17	43	27	6	2	4	0	63	9	350
2011	Either English or French	17	32	17	18	12	4	0	52	31	613
2008	Bilingual	15	37	20	17	9	3	0	54	26	4921
2008	Unilingual English	13	37	14	21	12	3	0	52	34	2140
2008	Unilingual French	14	41	25	12	5	3	0	56	18	304
2008	Either English or French	20	38	14	15	10	4	0	60	26	479

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	25	11	4	2	3	0	83	6	6330
2019	Unilingual English	47	18	10	4	3	13	5	80	8	2634
2019	Unilingual French	55	19	12	3	1	6	4	82	4	406
2019	Either English or French	64	17	7	1	2	8	1	89	3	1279

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	45	17	8	2	1	0	72	10	6316
2019	Unilingual English	27	42	18	9	4	1	0	69	13	2634
2019	Unilingual French	22	51	19	4	2	2	0	75	6	401
2019	Either English or French	36	38	15	7	3	1	0	75	10	1278
2017	Bilingual	22	45	19	9	4	2	0	68	13	5117
2017	Unilingual English	25	40	18	10	5	2	0	66	16	2309
2017	Unilingual French	23	49	22	4	0	1	0	73	4	293
2017	Either English or French	27	37	18	11	5	2	0	66	16	648
2014	Bilingual	22	44	19	9	4	2	0	67	14	5662
2014	Unilingual English	25	41	18	9	4	2	0	68	14	2389
2014	Unilingual French	16	53	21	6	2	1	1	70	9	351
2014	Either English or French	23	42	16	10	6	2	0	67	16	505
2011	Bilingual	26	44	17	9	3	2	0	71	12	6662
2011	Unilingual English	28	42	16	8	5	1	0	70	13	2816
2011	Unilingual French	27	44	18	5	2	3	0	74	7	349
2011	Either English or French	26	40	16	12	4	2	0	67	16	610

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	35	22	17	7	3	52	25	6290
2019	Unilingual English	18	35	20	17	8	2	54	26	2628
2019	Unilingual French	16	40	29	8	5	3	57	13	402
2019	Either English or French	28	35	17	12	6	2	65	18	1276

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	40	13	9	4	2	1	73	13	6311
2019	Unilingual English	36	36	14	7	4	3	1	74	12	2632
2019	Unilingual French	24	45	16	8	4	3	0	71	12	404
2019	Either English or French	39	33	14	7	3	3	1	75	11	1273
2017	Bilingual	32	40	11	9	4	3	1	75	14	5106
2017	Unilingual English	38	35	13	7	4	3	1	75	12	2300
2017	Unilingual French	24	41	19	10	2	5	0	68	12	292
2017	Either English or French	32	37	13	7	5	4	1	73	13	649
2014	Bilingual	36	41	11	6	3	2	1	79	10	5657
2014	Unilingual English	43	37	9	5	3	2	1	82	8	2386
2014	Unilingual French	20	51	15	7	2	5	1	75	9	351
2014	Either English or French	35	36	14	6	3	5	1	75	10	504
2011	Bilingual	37	38	10	7	3	3	1	78	11	6663
2011	Unilingual English	41	35	10	6	3	3	1	80	10	2809
2011	Unilingual French	25	44	16	7	2	6	1	74	9	350
2011	Either English or French	33	36	12	6	6	5	1	74	13	611
2008	Bilingual	37	36	11	8	4	4	1	76	13	4922
2008	Unilingual English	39	33	10	7	5	3	1	76	13	2141
2008	Unilingual French	22	44	17	9	2	5	0	70	12	307
2008	Either English or French	31	32	15	8	7	6	2	68	16	478

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	40	19	5	3	2	73	8	6309
2019	Unilingual English	35	37	18	6	3	1	72	9	2621
2019	Unilingual French	25	44	23	4	1	2	71	6	403
2019	Either English or French	40	33	17	4	3	2	75	8	1272

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	26	21	11	10	10	3	52	24	6315
2019	Unilingual English	22	24	20	12	11	8	2	51	26	2630
2019	Unilingual French	18	33	21	8	7	10	3	58	17	403
2019	Either English or French	28	25	20	9	6	8	3	60	17	1276
2017	Bilingual	14	24	19	13	13	11	4	46	32	5110
2017	Unilingual English	18	24	20	14	14	8	2	47	31	2305
2017	Unilingual French	12	34	25	11	5	8	4	53	18	292
2017	Either English or French	22	23	17	12	10	11	3	54	26	648
2014	Bilingual	13	24	21	15	13	11	3	43	33	5656
2014	Unilingual English	17	25	18	16	14	8	2	47	34	2386
2014	Unilingual French	9	29	22	17	8	12	2	45	30	347
2014	Either English or French	16	23	21	13	14	10	2	45	31	502
2011	Bilingual	14	22	21	14	10	14	4	44	30	6660
2011	Unilingual English	16	23	20	14	14	10	3	44	33	2809
2011	Unilingual French	12	28	28	12	6	12	3	46	21	352
2011	Either English or French	15	20	23	13	12	13	3	42	30	617

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	37	17	10	5	2	0	66	16	6302
2019	Unilingual English	26	31	18	12	10	2	0	59	23	2631
2019	Unilingual French	21	38	24	9	6	2	0	60	15	403
2019	Either English or French	35	32	15	9	6	3	1	68	16	1276
2017	Bilingual	26	36	17	12	6	3	0	65	18	5109
2017	Unilingual English	26	31	15	14	12	3	0	59	26	2308
2017	Unilingual French	24	38	21	9	4	2	1	64	14	294
2017	Either English or French	30	30	18	9	8	3	1	63	19	649
2014	Bilingual	20	33	18	16	11	2	0	54	28	5653
2014	Unilingual English	19	32	16	17	13	3	1	52	31	2386
2014	Unilingual French	21	38	19	10	9	3	1	61	19	349
2014	Either English or French	23	29	17	14	12	4	1	55	28	503
2011	Bilingual	24	35	18	13	8	2	0	60	21	6664
2011	Unilingual English	24	37	16	12	10	1	0	61	22	2817
2011	Unilingual French	22	39	23	7	5	2	1	63	12	352
2011	Either English or French	23	34	16	12	11	3	1	59	24	613
2008	Bilingual	21	40	19	12	7	2	0	62	19	4927
2008	Unilingual English	21	37	16	14	11	1	0	59	25	2139
2008	Unilingual French	15	42	22	14	5	2	0	58	20	306
2008	Either English or French	22	37	16	13	9	2	1	61	23	478

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	34	15	11	9	2	2	64	21	6320
2019	Unilingual English	22	28	14	15	16	2	2	52	33	2638
2019	Unilingual French	23	30	20	13	9	4	1	56	22	405
2019	Either English or French	29	27	16	11	10	3	3	60	23	1279
2017	Bilingual	23	32	15	14	12	3	2	58	27	5120
2017	Unilingual English	20	26	14	16	19	2	2	48	37	2308
2017	Unilingual French	19	27	20	13	9	4	7	52	25	293
2017	Either English or French	26	28	15	12	13	3	3	57	26	650
2014	Bilingual	16	28	17	17	17	3	2	46	36	5659
2014	Unilingual English	13	24	15	18	26	2	2	38	46	2388
2014	Unilingual French	9	27	24	19	14	3	3	39	36	350
2014	Either English or French	18	22	15	16	21	5	3	43	40	503
2011	Bilingual	18	32	17	15	13	2	2	52	30	6669
2011	Unilingual English	14	26	15	18	23	2	2	41	43	2817
2011	Unilingual French	10	29	25	18	10	4	4	42	30	351
2011	Either English or French	17	27	15	16	20	2	3	46	38	613
2008	Bilingual	23	35	14	13	12	2	2	60	26	4924
2008	Unilingual English	13	30	15	18	21	1	1	45	40	2132
2008	Unilingual French	10	36	21	16	11	4	2	49	29	305
2008	Either English or French	21	35	11	12	18	2	2	58	31	478

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	22	12	5	3	1	4	79	8	6322
2019	Unilingual English	56	22	11	4	3	1	4	82	7	2632
2019	Unilingual French	60	20	7	3	1	1	8	88	4	403
2019	Either English or French	61	22	8	2	1	1	5	87	4	1280

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	9	6	3	3	1	14	85	8	6317
2019	Unilingual English	47	14	10	6	10	3	10	70	18	2633
2019	Unilingual French	45	12	15	9	9	3	8	63	20	405
2019	Either English or French	49	14	9	7	9	2	10	72	18	1273

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	22	13	5	3	1	4	79	8	6306
2019	Unilingual English	45	24	16	6	4	1	3	72	11	2622
2019	Unilingual French	36	21	19	11	6	3	4	61	18	403
2019	Either English or French	45	22	17	6	5	2	4	71	11	1271

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	20	13	6	4	3	4	75	11	6305
2019	Unilingual English	40	22	17	8	6	4	4	68	15	2618
2019	Unilingual French	35	22	17	11	7	3	5	61	20	403
2019	Either English or French	46	19	14	7	6	3	4	70	14	1273

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	15	10	5	4	3	6	79	10	6301
2019	Unilingual English	38	20	16	9	10	3	4	63	20	2624
2019	Unilingual French	38	19	13	12	10	3	5	62	24	404
2019	Either English or French	49	19	13	6	5	3	5	74	12	1273

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	13	7	3	2	2	5	88	5	6309
2019	Unilingual English	66	15	8	4	2	2	4	86	6	2614
2019	Unilingual French	56	18	10	4	2	4	7	83	6	402
2019	Either English or French	65	16	8	2	1	3	5	88	4	1275

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	76	8	5	2	2	3	4	90	5	6301
2019	Unilingual English	72	9	5	3	3	5	3	88	7	2618
2019	Unilingual French	65	11	6	5	3	4	6	85	8	401
2019	Either English or French	76	8	5	2	2	3	4	90	5	1270

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	78	6	3	1	1	2	9	94	2	6281
2019	Unilingual English	78	7	3	1	1	2	8	95	2	2620
2019	Unilingual French	70	11	4	2	0	3	10	93	2	403
2019	Either English or French	78	7	4	1	1	2	7	93	2	1271

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	40	20	9	3	5	0	66	13	6319
2019	Unilingual English	23	40	19	10	4	4	0	65	15	2632
2019	Unilingual French	16	35	30	7	3	7	1	56	11	403
2019	Either English or French	26	39	20	7	3	5	1	69	10	1278
2017	Bilingual	20	37	22	10	6	6	0	60	17	5118
2017	Unilingual English	21	36	20	10	8	4	0	60	19	2306
2017	Unilingual French	17	32	30	8	4	7	1	54	14	293
2017	Either English or French	23	33	23	9	6	5	1	60	16	649

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	12	5	2	2	0	80	7	6297
2019	Unilingual English	39	38	12	6	3	2	0	79	9	2621
2019	Unilingual French	32	44	16	3	2	3	0	78	5	401
2019	Either English or French	49	33	10	4	2	1	1	83	7	1273
2017	Bilingual	38	42	11	4	2	3	0	82	6	5117
2017	Unilingual English	41	37	12	5	3	2	0	80	8	2305
2017	Unilingual French	34	49	12	2	1	3	0	85	3	294
2017	Either English or French	45	36	10	4	2	3	0	84	6	647
2014	Bilingual	36	40	13	4	2	3	0	80	7	5658
2014	Unilingual English	41	36	12	6	2	2	0	79	8	2388
2014	Unilingual French	24	53	16	4	1	2	1	79	5	350
2014	Either English or French	42	34	12	4	4	3	0	79	8	503
2011	Bilingual	30	42	15	5	3	4	0	76	8	6667
2011	Unilingual English	32	39	16	6	4	2	0	73	11	2817
2011	Unilingual French	26	47	19	2	1	5	0	77	3	348
2011	Either English or French	33	38	15	5	4	4	1	75	10	614

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	36	12	3	2	4	0	83	4	6296
2019	Unilingual English	46	33	14	3	2	2	0	81	6	2622
2019	Unilingual French	37	40	15	2	1	5	0	81	4	404
2019	Either English or French	52	29	11	3	2	2	1	84	5	1277
2017	Bilingual	37	39	13	3	2	5	1	80	5	5118
2017	Unilingual English	43	33	14	3	3	3	1	79	6	2303
2017	Unilingual French	28	45	17	4	2	3	1	76	7	294
2017	Either English or French	44	31	15	3	3	3	1	78	7	650
2014	Bilingual	38	40	12	3	2	5	1	82	5	5657
2014	Unilingual English	45	31	14	4	2	4	0	80	6	2388
2014	Unilingual French	24	53	15	3	1	3	1	80	4	351
2014	Either English or French	42	34	14	3	3	4	0	80	6	500

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	36	8	3	2	0	87	5	6317
2019	Unilingual English	51	33	9	4	2	0	84	7	2632
2019	Unilingual French	42	43	10	3	1	1	86	4	405
2019	Either English or French	60	27	7	3	2	0	88	5	1277
2017	Bilingual	42	41	9	5	3	0	83	7	5117
2017	Unilingual English	46	36	8	6	4	0	82	10	2306
2017	Unilingual French	38	49	8	3	0	1	88	4	294
2017	Either English or French	50	35	8	4	3	0	85	7	650
2014	Bilingual	41	41	11	4	3	0	82	7	5654
2014	Unilingual English	46	34	11	5	3	1	81	8	2386
2014	Unilingual French	33	51	12	3	1	1	84	3	349
2014	Either English or French	47	34	11	4	3	1	82	7	503
2011	Bilingual	37	42	12	5	3	1	80	8	6658
2011	Unilingual English	40	37	12	6	4	0	77	10	2811
2011	Unilingual French	34	49	12	3	3	1	83	5	347
2011	Either English or French	41	34	13	8	2	1	77	11	613
2008	Bilingual	34	43	13	6	4	0	77	10	4924
2008	Unilingual English	33	40	13	8	6	1	74	13	2142
2008	Unilingual French	24	52	14	5	4	1	76	10	302
2008	Either English or French	42	33	14	5	5	1	75	11	479

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	34	16	7	4	1	0	73	11	6313
2019	Unilingual English	40	30	15	8	6	0	0	71	14	2633
2019	Unilingual French	36	40	15	4	3	2	0	77	8	405
2019	Either English or French	50	27	12	6	5	1	0	77	10	1273
2017	Bilingual	29	35	20	9	6	1	0	64	16	5114
2017	Unilingual English	34	31	16	9	8	1	0	66	17	2301
2017	Unilingual French	34	41	17	4	3	1	0	76	7	293
2017	Either English or French	37	34	15	7	6	0	0	71	13	650
2014	Bilingual	22	39	21	10	7	1	0	62	17	5656
2014	Unilingual English	26	37	17	12	8	1	0	63	20	2388
2014	Unilingual French	23	47	20	6	2	1	0	71	8	351
2014	Either English or French	27	36	19	8	10	1	0	64	17	503
2011	Bilingual	23	38	21	10	6	1	0	62	17	6669
2011	Unilingual English	27	37	18	11	7	0	0	64	17	2819
2011	Unilingual French	26	46	16	9	2	1	0	73	11	350
2011	Either English or French	28	31	22	12	4	2	1	61	17	615

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	36	15	7	4	0	74	11	6297
2019	Unilingual English	38	33	15	9	5	0	71	14	2627
2019	Unilingual French	33	43	15	5	2	1	77	7	399
2019	Either English or French	48	29	11	6	4	0	79	10	1273
2017	Bilingual	28	38	18	10	6	1	66	16	5112
2017	Unilingual English	33	35	14	10	7	0	69	17	2308
2017	Unilingual French	32	45	16	5	2	1	77	7	294
2017	Either English or French	36	34	17	8	5	0	70	13	650
2014	Bilingual	23	40	20	10	6	0	64	16	5659
2014	Unilingual English	26	39	16	12	6	0	65	19	2385
2014	Unilingual French	22	48	20	6	1	1	72	8	351
2014	Either English or French	28	38	18	9	8	1	66	16	502
2011	Bilingual	23	40	21	10	5	1	64	15	6660
2011	Unilingual English	27	39	15	12	7	0	66	18	2811
2011	Unilingual French	25	46	18	6	4	0	72	10	348
2011	Either English or French	28	34	20	12	4	1	63	16	612
2008	Bilingual	25	41	16	12	5	0	66	17	4923
2008	Unilingual English	24	41	15	12	7	0	65	19	2138
2008	Unilingual French	21	44	24	6	5	0	66	10	304
2008	Either English or French	30	37	16	11	5	1	68	16	479

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	26	19	10	7	3	1	62	18	6321
2019	Unilingual English	34	25	18	11	8	3	1	61	21	2635
2019	Unilingual French	32	32	21	6	6	3	1	66	12	405
2019	Either English or French	38	22	18	10	8	4	1	63	19	1277
2017	Bilingual	26	27	21	12	9	4	1	56	22	5120
2017	Unilingual English	31	26	18	11	10	4	0	59	22	2309
2017	Unilingual French	30	34	17	7	4	7	0	69	12	293
2017	Either English or French	33	24	18	11	8	5	1	61	20	650
2014	Bilingual	23	27	21	13	10	5	1	53	25	5658
2014	Unilingual English	27	26	20	13	10	3	1	55	24	2387
2014	Unilingual French	23	38	20	10	3	6	1	65	14	351
2014	Either English or French	29	25	21	10	11	3	0	56	22	503
2011	Bilingual	24	26	20	13	9	5	1	54	24	6660
2011	Unilingual English	28	27	19	12	10	3	1	57	23	2817
2011	Unilingual French	27	35	20	6	5	6	0	66	12	346
2011	Either English or French	25	24	23	14	8	5	1	52	23	617
2008	Bilingual	25	29	18	13	9	5	1	58	23	4923
2008	Unilingual English	25	29	19	14	9	4	1	56	24	2139
2008	Unilingual French	21	38	22	6	7	6	1	63	14	304
2008	Either English or French	26	28	19	14	8	5	0	57	23	479

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	30	37	33	6330
2019	Unilingual English	23	39	38	2639
2019	Unilingual French	15	60	25	406
2019	Either English or French	22	40	38	1279
2017	Bilingual	30	38	31	5122
2017	Unilingual English	25	39	36	2310
2017	Unilingual French	14	66	20	293
2017	Either English or French	24	43	33	649
2014	Bilingual	31	37	32	5657
2014	Unilingual English	25	37	37	2387
2014	Unilingual French	15	59	26	350
2014	Either English or French	26	39	35	505
2011	Bilingual	32	38	30	6671
2011	Unilingual English	27	38	34	2822
2011	Unilingual French	16	66	18	352
2011	Either English or French	27	39	35	613

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	14	37	34	3	5	6	1894
2019	Unilingual English	18	27	36	4	10	5	611
2019	Unilingual French	12	28	29	7	19	5	62
2019	Either English or French	8	20	32	3	32	4	275
2017	Bilingual	17	32	37	5	4	6	1569
2017	Unilingual English	26	20	33	5	10	6	572
2017	Unilingual French	38	21	26	0	13	2	42
2017	Either English or French	14	22	23	12	26	3	139
2014	Bilingual	18	31	36	6	9999	9	1791
2014	Unilingual English	27	23	27	12	9999	12	613
2014	Unilingual French	39	25	11	7	9999	18	51
2014	Either English or French	26	13	30	7	9999	24	135
2011	Bilingual	18	32	35	5	9999	10	2185
2011	Unilingual English	26	24	29	8	9999	13	776
2011	Unilingual French	42	21	19	5	9999	13	58
2011	Either English or French	21	28	28	10	9999	13	163

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	45	9	5	2	1	2	83	7	6300
2019	Unilingual English	40	45	8	4	2	1	1	86	6	2628
2019	Unilingual French	23	49	18	6	3	1	1	73	9	405
2019	Either English or French	43	38	8	5	1	2	1	84	7	1276

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	27	7	2	1	4	2	90	3	6305
2019	Unilingual English	60	24	8	2	1	3	1	88	4	2631
2019	Unilingual French	44	41	10	2	1	3	1	88	2	405
2019	Either English or French	62	22	8	1	1	5	1	89	2	1274

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	6322
2019	Unilingual English	12	88	2628
2019	Unilingual French	11	89	406
2019	Either English or French	8	92	1279

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	718
2019	Unilingual English	47	53	311
2019	Unilingual French	70	30	43
2019	Either English or French	49	51	98

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	66	34	718
2019	Unilingual English	67	33	311
2019	Unilingual French	31	69	43
2019	Either English or French	53	47	98

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	718
2019	Unilingual English	5	95	311

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	1	99	718
2019	Either English or French	0	100	98

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	718
2019	Unilingual English	8	92	311

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	718
2019	Unilingual English	4	96	311

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	718
2019	Unilingual English	4	96	311

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	710
2019	Unilingual English	40	60	307
2019	Unilingual French	27	73	43
2019	Either English or French	30	70	97

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	710
2019	Unilingual English	46	54	307
2019	Unilingual French	46	54	43
2019	Either English or French	35	65	97

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	47	53	710
2019	Unilingual English	47	53	307
2019	Unilingual French	29	71	43
2019	Either English or French	52	48	97

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	710
2019	Unilingual English	44	56	307
2019	Unilingual French	44	56	43
2019	Either English or French	44	56	97

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	33	67	710
2019	Unilingual English	36	64	307
2019	Unilingual French	26	74	43
2019	Either English or French	25	75	97

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	710
2019	Unilingual English	47	53	307
2019	Unilingual French	71	29	43
2019	Either English or French	49	51	97

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	710
2019	Unilingual English	31	69	307
2019	Unilingual French	37	63	43
2019	Either English or French	31	69	97

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual French	0	100	43
2019	Either English or French	0	100	97

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	710
2019	Unilingual English	9	91	307

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	710
2019	Unilingual English	12	88	307
2019	Unilingual French	11	89	43
2019	Either English or French	8	92	97

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	710
2019	Unilingual English	55	45	307
2019	Unilingual French	35	65	43
2019	Either English or French	40	60	97

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	710
2019	Unilingual English	24	76	307
2019	Unilingual French	20	80	43
2019	Either English or French	17	83	97

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	710
2019	Unilingual English	15	85	307
2019	Unilingual French	17	83	43
2019	Either English or French	20	80	97

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	705
2019	Unilingual English	54	46	305
2019	Unilingual French	52	48	43
2019	Either English or French	41	59	97

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	705
2019	Unilingual English	25	75	305
2019	Unilingual French	23	77	43
2019	Either English or French	24	76	97

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	705
2019	Unilingual English	11	89	305
2019	Unilingual French	14	86	43
2019	Either English or French	7	93	97

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	705
2019	Unilingual English	16	84	305
2019	Unilingual French	25	75	43
2019	Either English or French	12	88	97

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	705
2019	Unilingual English	7	93	305

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	705
2019	Unilingual English	5	95	305

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	705
2019	Unilingual English	13	87	305

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	705
2019	Unilingual English	10	90	305
2019	Unilingual French	14	86	43
2019	Either English or French	19	81	97

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	23	77	705
2019	Unilingual English	28	72	305
2019	Unilingual French	18	82	43
2019	Either English or French	26	74	97

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	669
2019	Unilingual English	10	90	289

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	669
2019	Unilingual English	22	78	289

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	669
2019	Unilingual English	9	91	289

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	669
2019	Unilingual English	5	95	289

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	669
2019	Unilingual English	10	90	289

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	669
2019	Unilingual English	8	92	289

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	669
2019	Unilingual English	13	87	289

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	669
2019	Unilingual English	18	82	289

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	669
2019	Unilingual English	13	87	289

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	27	73	669
2019	Unilingual English	34	66	289

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	669
2019	Unilingual English	11	89	289

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	669
2019	Unilingual English	52	48	289

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	1	99	669
2019	Unilingual English	3	97	289

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	50	50	669
2019	Unilingual English	57	43	289

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	669
2019	Unilingual English	6	94	289

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	669
2019	Unilingual English	10	90	289

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	6312
2019	Unilingual English	15	85	2628
2019	Unilingual French	12	88	405
2019	Either English or French	11	89	1276

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	18	18	6	5	27	9	56	16	6320
2019	Unilingual English	22	15	20	7	5	24	7	53	18	2632
2019	Unilingual French	16	20	19	5	4	26	11	56	14	404
2019	Either English or French	28	13	17	5	3	22	13	62	12	1281
2017	Bilingual	14	20	17	5	5	30	9	55	17	5120
2017	Unilingual English	17	17	22	7	7	23	7	49	20	2310
2017	Unilingual French	16	28	20	5	3	23	5	61	11	294
2017	Either English or French	20	18	17	4	5	25	11	60	13	650
2014	Bilingual	14	18	19	5	6	30	8	52	18	5659
2014	Unilingual English	17	17	24	6	7	24	6	48	18	2387
2014	Unilingual French	10	27	23	5	2	22	11	55	11	352
2014	Either English or French	17	16	19	5	5	30	8	54	16	504

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	32	16	5	3	10	1	73	9	6320
2019	Unilingual English	37	27	17	6	4	8	1	71	10	2630
2019	Unilingual French	29	38	15	4	2	11	1	75	7	404
2019	Either English or French	44	24	14	4	3	10	1	77	7	1277
2017	Bilingual	26	34	16	5	4	13	2	70	11	5112
2017	Unilingual English	31	30	17	6	5	9	1	68	12	2307
2017	Unilingual French	23	45	15	4	2	11	1	77	6	293
2017	Either English or French	32	31	14	5	4	13	2	73	10	650
2014	Bilingual	23	32	19	5	4	15	1	66	11	5659
2014	Unilingual English	27	29	21	6	5	12	1	64	12	2388
2014	Unilingual French	14	45	19	5	1	13	3	71	7	352
2014	Either English or French	30	25	16	5	4	18	2	68	11	504
2011	Bilingual	28	38	16	5	2	10	0	74	8	6665
2011	Unilingual English	32	34	19	5	3	7	1	71	9	2818
2011	Unilingual French	28	44	15	5	2	6	0	77	7	349
2011	Either English or French	34	31	18	4	3	10	0	71	9	613

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	6324
2019	Unilingual English	7	93	2626
2019	Unilingual French	4	96	403
2019	Either English or French	5	95	1274

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	403
2019	Unilingual English	35	65	172
2019	Unilingual French	36	64	17
2019	Either English or French	39	61	57

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	79	21	403
2019	Unilingual English	77	23	172
2019	Unilingual French	65	35	17
2019	Either English or French	63	37	57

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	403
2019	Unilingual English	4	96	172
2019	Unilingual French	0	100	17
2019	Either English or French	0	100	57

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual French	0	100	17
2019	Either English or French	0	100	57

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	403
2019	Unilingual English	9	91	172

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	403
2019	Unilingual English	3	97	172

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	403
2019	Unilingual English	11	89	172

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	393
2019	Unilingual English	28	72	169

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	393
2019	Unilingual English	15	85	169

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	393
2019	Unilingual English	13	87	169

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	393
2019	Unilingual English	4	96	169

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	393
2019	Unilingual English	37	63	169

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	23	77	393
2019	Unilingual English	24	76	169
2019	Unilingual French	0	100	17
2019	Either English or French	15	85	56

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	393
2019	Unilingual English	3	97	169

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	393
2019	Unilingual French	0	100	17

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	393
2019	Unilingual English	7	93	169

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	393
2019	Unilingual English	13	87	169

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	169
2019	Unilingual French	0	100	17

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	393
2019	Unilingual English	17	83	169
2019	Unilingual French	0	100	17
2019	Either English or French	12	88	56

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	169
2019	Either English or French	0	100	56

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	393
2019	Unilingual English	25	75	169
2019	Unilingual French	49	51	17
2019	Either English or French	25	75	56

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	389
2019	Unilingual English	24	76	168

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	389
2019	Unilingual English	11	89	168

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	389
2019	Unilingual English	7	93	168
2019	Unilingual French	0	100	17
2019	Either English or French	9	91	56

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	389
2019	Unilingual English	16	84	168

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	389
2019	Unilingual English	4	96	168

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	389
2019	Unilingual English	3	97	168

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	389
2019	Unilingual English	9	91	168

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	389
2019	Unilingual English	10	90	168

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	389
2019	Unilingual English	55	45	168
2019	Unilingual French	59	41	17
2019	Either English or French	50	50	56

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	341
2019	Unilingual English	5	95	150

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	341
2019	Unilingual English	20	80	150

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	341

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	341

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	341
2019	Unilingual English	4	96	150

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	341
2019	Unilingual English	5	95	150

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	341
2019	Unilingual English	8	92	150

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	341
2019	Unilingual English	16	84	150

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	341
2019	Unilingual English	9	91	150

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	341
2019	Unilingual English	28	72	150

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	341
2019	Unilingual English	7	93	150

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	38	62	341
2019	Unilingual English	52	48	150

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	341
2019	Unilingual English	64	36	150

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	341
2019	Unilingual English	3	97	150

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	341
2019	Unilingual English	9	91	150

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	6312
2019	Unilingual English	8	92	2632
2019	Unilingual French	7	93	401
2019	Either English or French	6	94	1276

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	17	18	3	3	31	8	61	9	6319
2019	Unilingual English	23	14	23	3	3	27	7	56	9	2635
2019	Unilingual French	16	21	20	3	3	27	11	58	9	405
2019	Either English or French	30	12	18	2	2	24	11	65	7	1273
2017	Bilingual	15	20	17	2	3	35	8	62	8	5122
2017	Unilingual English	18	17	22	3	3	30	6	56	9	2307
2017	Unilingual French	18	28	18	2	1	28	6	68	5	293
2017	Either English or French	23	18	15	2	3	30	9	67	8	649
2014	Bilingual	14	17	18	2	2	37	8	58	9	5657
2014	Unilingual English	18	16	25	3	3	28	7	52	9	2385
2014	Unilingual French	10	32	20	1	2	28	7	64	5	352
2014	Either English or French	17	17	21	2	3	34	5	57	9	504

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	30	16	2	2	13	1	75	5	6321
2019	Unilingual English	39	26	18	4	3	10	1	72	7	2625
2019	Unilingual French	28	36	17	3	2	12	2	74	6	400
2019	Either English or French	46	23	14	3	2	11	2	79	5	1275
2017	Bilingual	28	34	15	3	2	16	2	75	6	5115
2017	Unilingual English	35	30	16	3	3	11	2	74	7	2308
2017	Unilingual French	25	44	15	2	1	10	2	79	4	292
2017	Either English or French	36	29	12	2	2	15	2	80	6	649
2014	Bilingual	25	32	18	3	2	19	2	72	6	5659
2014	Unilingual English	31	28	20	3	3	14	2	70	7	2386
2014	Unilingual French	15	45	19	3	1	16	1	73	5	352
2014	Either English or French	30	28	17	3	3	17	2	72	7	504
2011	Bilingual	32	40	13	2	1	11	0	81	4	6656
2011	Unilingual English	37	33	16	3	2	9	0	77	6	2815
2011	Unilingual French	31	44	13	3	1	8	1	82	4	352
2011	Either English or French	37	31	15	4	2	10	0	77	7	612

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	26	23	14	14	0	1	48	28	6328
2019	Unilingual English	25	27	20	12	15	0	1	53	27	2633
2019	Unilingual French	21	25	28	10	13	0	2	48	24	403
2019	Either English or French	31	29	18	11	9	0	1	61	21	1281
2017	Bilingual	17	22	20	16	21	0	3	41	38	5114
2017	Unilingual English	20	25	21	14	19	0	1	45	33	2302
2017	Unilingual French	18	20	22	18	19	0	2	39	38	294
2017	Either English or French	21	23	19	14	20	1	3	46	35	652

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	28	27	15	10	0	0	47	26	6319
2019	Unilingual English	23	28	25	14	10	0	1	51	24	2633
2019	Unilingual French	28	27	27	11	7	0	1	56	18	405
2019	Either English or French	34	30	19	9	6	1	1	65	16	1277
2017	Bilingual	14	24	30	18	13	0	1	38	32	5121
2017	Unilingual English	18	26	25	16	13	0	1	44	30	2305
2017	Unilingual French	24	29	25	15	7	0	1	53	22	293
2017	Either English or French	26	29	23	10	10	0	1	56	21	650

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	29	24	13	9	0	1	53	23	6292
2019	Unilingual English	30	30	20	12	6	0	1	61	19	2624
2019	Unilingual French	28	31	23	9	6	0	2	61	16	401
2019	Either English or French	44	27	14	6	5	1	2	74	12	1267
2017	Bilingual	17	26	26	16	13	0	2	44	30	5117
2017	Unilingual English	23	30	23	13	8	0	2	54	22	2296
2017	Unilingual French	24	30	28	10	7	0	1	54	18	293
2017	Either English or French	34	27	18	11	7	1	3	63	18	651

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	26	23	16	12	1	1	48	29	6299
2019	Unilingual English	25	27	20	14	12	1	1	53	26	2626
2019	Unilingual French	33	26	17	12	9	1	2	61	21	403
2019	Either English or French	43	25	14	8	7	2	1	70	15	1273
2017	Bilingual	15	21	24	20	17	1	2	38	37	5119
2017	Unilingual English	20	25	21	17	15	1	2	46	33	2299
2017	Unilingual French	31	21	24	10	11	1	2	53	22	293
2017	Either English or French	29	23	17	15	11	2	2	55	27	650

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	24	13	7	5	0	4	73	13	6299
2019	Unilingual English	54	24	10	5	3	1	4	81	8	2629
2019	Unilingual French	52	25	12	4	1	0	5	82	5	402
2019	Either English or French	67	16	7	3	2	1	3	88	5	1272
2017	Bilingual	34	25	17	8	7	1	9	66	16	5110
2017	Unilingual English	44	25	13	6	4	0	8	75	11	2296
2017	Unilingual French	47	22	14	5	4	0	7	75	10	292
2017	Either English or French	52	19	12	4	3	1	9	79	8	645

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	28	19	10	7	0	1	64	16	6296
2019	Unilingual English	37	29	19	8	7	0	1	67	14	2627
2019	Unilingual French	45	31	15	5	3	0	2	77	8	403
2019	Either English or French	52	25	13	5	4	1	1	77	9	1273
2017	Bilingual	28	30	24	10	7	0	1	59	17	5107
2017	Unilingual English	28	33	20	11	7	0	1	62	19	2301
2017	Unilingual French	40	32	18	6	3	0	1	73	9	292
2017	Either English or French	37	28	20	8	5	1	1	66	13	649

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	34	20	9	5	1	1	66	14	6307
2019	Unilingual English	30	34	20	9	5	1	1	66	14	2630
2019	Unilingual French	34	33	20	5	3	2	3	71	8	403
2019	Either English or French	44	29	15	5	3	1	1	75	9	1274
2017	Bilingual	25	33	22	11	6	1	2	59	17	5101
2017	Unilingual English	25	33	21	11	8	1	2	59	19	2294
2017	Unilingual French	37	29	20	8	2	2	2	68	11	292
2017	Either English or French	35	30	18	8	5	1	3	68	14	649

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	32	23	13	6	1	1	57	20	6300
2019	Unilingual English	24	31	24	13	8	1	1	55	21	2630
2019	Unilingual French	27	33	24	9	4	0	2	61	14	404
2019	Either English or French	36	29	19	8	6	1	1	66	15	1276
2017	Bilingual	19	30	25	15	9	1	2	50	25	5104
2017	Unilingual English	20	29	23	15	10	1	1	51	26	2301
2017	Unilingual French	30	30	23	9	4	1	2	62	14	293
2017	Either English or French	27	29	19	13	9	2	2	58	22	650

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	31	21	11	6	0	1	62	17	6304
2019	Unilingual English	30	30	20	11	8	0	1	61	19	2630
2019	Unilingual French	32	32	23	8	4	1	2	65	12	403
2019	Either English or French	38	26	18	8	7	1	1	65	16	1279
2017	Bilingual	25	30	21	13	8	1	2	57	21	5104
2017	Unilingual English	25	31	21	13	8	1	1	57	21	2303
2017	Unilingual French	33	31	17	10	5	1	2	67	15	293
2017	Either English or French	30	28	18	12	7	2	2	61	20	650

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	28	15	8	6	0	1	71	14	6301
2019	Unilingual English	43	25	15	9	7	1	1	69	16	2627
2019	Unilingual French	40	29	18	7	3	1	1	71	10	404
2019	Either English or French	48	24	14	7	5	1	1	73	13	1273

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	31	21	10	6	0	1	63	15	6281
2019	Unilingual English	27	29	22	12	9	0	1	56	21	2624
2019	Unilingual French	32	27	25	10	4	0	1	60	14	403
2019	Either English or French	34	28	19	10	7	1	1	63	18	1274
2017	Bilingual	25	29	22	13	8	1	2	55	22	5093
2017	Unilingual English	23	28	22	14	12	1	1	52	26	2298
2017	Unilingual French	35	22	20	14	5	0	3	59	20	292
2017	Either English or French	27	31	17	12	9	1	2	61	21	648

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	23	11	5	3	0	2	81	8	6293
2019	Unilingual English	56	24	12	6	2	0	1	80	8	2629
2019	Unilingual French	59	22	12	3	1	1	3	84	4	402
2019	Either English or French	64	19	9	3	3	0	1	84	6	1276
2017	Bilingual	55	22	11	6	3	0	3	79	9	5113
2017	Unilingual English	54	24	13	4	3	0	2	80	7	2302
2017	Unilingual French	51	27	15	3	2	0	2	80	5	292
2017	Either English or French	61	21	11	4	2	0	2	83	5	648

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	13	5	2	2	1	7	91	3	6282
2019	Unilingual English	75	11	5	2	1	0	5	91	3	2625
2019	Unilingual French	62	21	7	3	1	1	6	89	4	402
2019	Either English or French	76	10	6	2	2	1	4	91	3	1269
2017	Bilingual	70	12	6	3	3	1	6	87	7	5117
2017	Unilingual English	70	13	6	4	4	1	3	86	8	2301
2017	Unilingual French	67	17	5	4	2	1	4	88	7	293
2017	Either English or French	76	11	4	3	2	1	3	91	5	647

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	5	4	3	1	3	87	7	6306
2019	Unilingual English	72	12	6	3	3	1	3	87	7	2632
2019	Unilingual French	70	13	4	5	3	1	4	87	8	403
2019	Either English or French	80	8	5	2	2	1	2	91	5	1277
2017	Bilingual	56	23	9	4	2	0	4	84	7	5109
2017	Unilingual English	57	28	8	3	2	0	2	86	6	2305
2017	Unilingual French	56	24	9	5	2	0	3	83	8	292
2017	Either English or French	65	21	7	3	2	0	2	87	5	649

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	24	9	3	2	0	2	85	6	6296
2019	Unilingual English	61	24	8	3	2	0	1	87	5	2623
2019	Unilingual French	60	18	10	6	2	0	4	81	8	401
2019	Either English or French	72	17	5	2	1	1	1	91	4	1268
2017	Bilingual	60	17	9	5	5	0	4	80	10	5118
2017	Unilingual English	60	19	8	5	5	1	2	81	10	2305
2017	Unilingual French	68	14	7	4	3	0	4	85	7	292
2017	Either English or French	71	14	6	3	3	0	2	88	6	648

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	17	8	5	4	0	2	82	9	6278
2019	Unilingual English	63	18	9	5	4	0	1	82	9	2622
2019	Unilingual French	65	14	9	4	3	0	4	83	8	401
2019	Either English or French	72	13	7	3	3	1	1	87	6	1271
2017	Bilingual	54	13	6	2	2	0	23	87	5	5116
2017	Unilingual English	56	12	4	1	1	1	25	91	3	2300
2017	Unilingual French	64	8	3	1	1	0	24	94	3	292
2017	Either English or French	64	7	2	1	1	0	25	95	2	648

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	14	6	2	1	0	18	89	4	6280
2019	Unilingual English	61	10	4	2	1	0	23	92	3	2619
2019	Unilingual French	67	6	4	2	1	1	19	91	3	403
2019	Either English or French	72	5	1	0	0	1	21	98	1	1265
2017	Bilingual	65	16	6	2	1	0	8	89	4	5090
2017	Unilingual English	59	21	9	3	2	1	6	85	5	2289
2017	Unilingual French	71	13	4	2	1	0	8	92	4	291
2017	Either English or French	65	18	7	2	1	0	7	89	4	643

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	16	6	2	1	0	5	91	3	6293
2019	Unilingual English	64	19	8	3	1	0	5	87	4	2620
2019	Unilingual French	71	11	7	2	0	1	9	90	2	401
2019	Either English or French	75	14	4	1	1	1	4	94	2	1272
2017	Bilingual	69	13	6	3	3	0	6	87	6	5117
2017	Unilingual English	61	18	8	4	4	1	3	83	9	2309
2017	Unilingual French	58	18	12	5	2	0	5	79	8	293
2017	Either English or French	49	18	11	8	9	1	5	71	17	647

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	12	5	2	3	0	3	90	5	6307
2019	Unilingual English	66	16	7	4	4	0	2	85	8	2629
2019	Unilingual French	56	15	12	7	5	0	5	75	13	405
2019	Either English or French	51	16	11	7	11	1	2	70	18	1277
2017	Bilingual	50	26	13	5	2	0	4	79	7	5114
2017	Unilingual English	48	31	13	3	2	0	2	81	6	2303
2017	Unilingual French	61	21	8	5	1	0	4	85	6	292
2017	Either English or French	56	27	8	4	1	0	3	87	5	645

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	25	13	4	2	2	81	6	6295
2019	Unilingual English	56	26	11	4	2	1	83	6	2625
2019	Unilingual French	61	20	10	3	1	5	85	4	404
2019	Either English or French	61	23	10	3	2	2	85	4	1273

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	33	35	12	4	0	0	49	16	6320
2019	Unilingual English	18	33	32	13	4	0	0	51	17	2635
2019	Unilingual French	20	38	31	8	3	0	0	58	11	405
2019	Either English or French	25	36	27	8	3	0	0	61	12	1280
2017	Bilingual	9	27	41	16	7	0	0	36	23	5125
2017	Unilingual English	11	29	37	15	7	0	0	41	22	2308
2017	Unilingual French	21	33	31	11	4	0	0	54	15	293
2017	Either English or French	17	31	34	13	5	1	1	48	18	649

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	18	37	24	12	0	0	36	27	6288
2019	Unilingual English	10	19	37	23	10	0	0	33	29	2619
2019	Unilingual French	5	13	31	30	19	1	1	50	19	401
2019	Either English or French	8	14	36	25	16	0	0	42	22	1274
2017	Bilingual	8	21	39	22	9	0	1	32	29	5103
2017	Unilingual English	11	21	39	20	8	1	0	28	32	2302
2017	Unilingual French	4	16	31	25	23	0	2	48	21	293
2017	Either English or French	8	16	35	24	16	0	1	41	24	650

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	12	5	2	2	0	80	7	6302
2019	Unilingual English	39	39	12	6	2	1	0	80	8	2623
2019	Unilingual French	31	45	16	3	2	3	0	78	5	404
2019	Either English or French	39	33	15	6	3	3	1	75	10	1275
2017	Bilingual	22	41	18	8	5	5	0	67	14	5112
2017	Unilingual English	29	41	15	7	5	3	0	72	13	2306
2017	Unilingual French	16	41	26	8	1	8	0	62	10	294
2017	Either English or French	26	39	14	8	6	7	0	70	15	650

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	36	17	11	6	1	65	18	6320
2019	Unilingual English	29	34	17	13	5	1	64	19	2630
2019	Unilingual French	25	41	17	9	5	2	67	15	402
2019	Either English or French	35	34	15	8	6	2	71	14	1278
2017	Bilingual	15	40	20	14	9	2	56	23	5122
2017	Unilingual English	19	39	17	13	11	2	59	24	2306
2017	Unilingual French	16	44	27	6	5	1	61	11	293
2017	Either English or French	23	37	20	9	9	3	61	18	652

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	6328
2019	Unilingual English	15	85	2637
2019	Unilingual French	10	90	405
2019	Either English or French	14	86	1278
2017	Bilingual	15	85	5119
2017	Unilingual English	18	82	2308
2017	Unilingual French	11	89	294
2017	Either English or French	12	88	648
2014	Bilingual	14	86	5642
2014	Unilingual English	16	84	2379
2014	Unilingual French	8	92	352
2014	Either English or French	16	84	502

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	82	18	912
2019	Unilingual English	78	22	403
2019	Unilingual French	73	27	42
2019	Either English or French	79	21	184
2017	Bilingual	78	22	791
2017	Unilingual English	79	21	409
2017	Unilingual French	76	24	33
2017	Either English or French	71	29	82
2014	Bilingual	80	20	809
2014	Unilingual English	81	19	388
2014	Unilingual French	78	22	27
2014	Either English or French	79	21	78

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	32	5	7	3	1	0	84	10	735
2019	Unilingual English	51	30	9	10	1	0	0	81	10	307
2019	Unilingual French	36	32	23	6	0	0	4	70	6	30
2019	Either English or French	58	28	4	6	2	1	1	88	8	140
2017	Bilingual	45	36	7	8	4	0	0	81	12	623
2017	Unilingual English	45	40	6	6	2	0	1	85	9	325
2017	Unilingual French	40	49	7	3	0	0	0	89	3	24
2017	Either English or French	43	46	1	6	3	0	0	89	9	58
2014	Bilingual	54	30	7	7	2	0	1	85	8	649
2014	Unilingual English	50	32	5	7	4	1	1	83	11	314
2014	Unilingual French	62	29	10	0	0	0	0	90	0	21
2014	Either English or French	59	25	7	10	0	0	0	83	10	60

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	30	23	13	9	1	1	23	77	6310
2019	Unilingual English	23	35	20	11	9	1	0	24	76	2618
2019	Unilingual French	32	28	20	11	7	1	1	33	67	406
2019	Either English or French	36	32	17	7	6	2	1	37	63	1274
2017	Bilingual	29	23	21	12	12	2	1	30	70	5125
2017	Unilingual English	28	26	19	10	13	3	0	29	71	2311
2017	Unilingual French	32	20	25	11	11	1	0	32	68	294
2017	Either English or French	28	25	20	10	14	2	1	28	72	651

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	64	36	4786
2019	Unilingual English	57	43	1976
2019	Unilingual French	59	41	268
2019	Either English or French	64	36	785

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	4706
2019	Unilingual English	40	60	1944
2019	Unilingual French	39	61	264
2019	Either English or French	41	59	769

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	21	19	19	20	1	8	36	43	4707
2019	Unilingual English	14	22	19	16	20	1	7	39	40	1938
2019	Unilingual French	8	31	21	14	13	2	10	45	31	262
2019	Either English or French	19	23	20	14	13	2	9	47	31	771
2017	Bilingual	9	19	15	18	27	2	10	32	51	3459
2017	Unilingual English	12	23	15	16	24	2	8	39	45	1601
2017	Unilingual French	8	25	19	16	19	1	13	37	40	193
2017	Either English or French	17	24	16	16	20	1	5	44	39	434

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	16	18	22	29	2	7	25	56	4698
2019	Unilingual English	9	17	19	17	30	2	7	28	51	1937
2019	Unilingual French	8	27	22	21	14	2	7	38	38	260
2019	Either English or French	16	21	20	14	16	3	10	43	34	772
2017	Bilingual	4	8	11	17	47	3	10	14	73	3466
2017	Unilingual English	5	11	13	16	44	3	7	18	67	1600
2017	Unilingual French	4	14	16	20	33	1	11	21	61	193
2017	Either English or French	10	14	11	17	39	2	7	27	61	433

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	18	16	11	11	1	6	58	24	6238
2019	Unilingual English	43	18	13	9	10	1	6	66	20	2589
2019	Unilingual French	47	15	13	7	5	2	10	72	14	399
2019	Either English or French	53	18	10	5	5	1	8	78	11	1259

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment