2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	43	4	10	3	82	14	5226
2019	First official language - French	41	43	6	8	2	84	10	5405
2017	First official language - English	31	45	5	13	7	75	20	4172
2017	First official language - French	33	48	6	10	3	81	13	4198
2014	First official language - English	32	45	5	12	5	77	18	4326
2014	First official language - French	34	47	7	9	3	81	12	4593
2011	First official language - English	35	47	4	11	4	81	15	5077
2011	First official language - French	40	45	6	8	2	84	10	5367
2008	First official language - English	37	46	5	9	4	83	12	3909
2008	First official language - French	42	45	5	6	1	87	8	3937

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	17	3	3	1	1	92	4	5225
2019	First official language - French	50	29	8	9	3	0	80	13	5395
2017	First official language - English	73	19	3	3	1	1	93	4	4170
2017	First official language - French	43	30	9	12	5	1	74	17	4196
2014	First official language - English	70	20	5	3	1	2	91	4	4321
2014	First official language - French	41	31	9	12	5	1	73	18	4587
2011	First official language - English	71	19	4	3	1	1	92	4	5076
2011	First official language - French	44	26	9	13	6	1	71	20	5365
2008	First official language - English	69	21	3	4	2	1	91	5	3903
2008	First official language - French	44	26	9	14	6	1	70	21	3931

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	33	7	9	4	80	13	5224
2019	First official language - French	44	37	8	7	3	82	10	5398
2017	First official language - English	44	35	6	10	5	79	15	4169
2017	First official language - French	37	41	9	8	5	79	13	4195
2014	First official language - English	45	34	6	9	5	80	14	4326
2014	First official language - French	39	41	8	8	4	81	11	4587
2011	First official language - English	44	36	8	8	5	80	13	5064
2011	First official language - French	38	41	9	8	3	80	11	5350

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	38	12	14	7	0	66	22	5216
2019	First official language - French	31	41	13	10	3	0	73	14	5382
2018	First official language - English	25	44	9	14	8	0	69	22	4340
2018	First official language - French	27	45	12	12	4	0	72	16	4433
2017	First official language - English	26	36	10	16	11	0	62	28	4171
2017	First official language - French	28	42	14	11	5	0	70	16	4195
2014	First official language - English	24	37	11	16	11	0	61	27	4328
2014	First official language - French	26	39	14	13	7	0	66	20	4591
2011	First official language - English	31	41	12	11	5	1	72	16	5072
2011	First official language - French	29	42	13	10	5	1	72	15	5364
2008	First official language - English	27	42	12	12	6	1	70	18	3911
2008	First official language - French	31	42	14	9	3	1	74	13	3938

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	33	8	6	2	85	8	5197
2019	First official language - French	48	37	9	4	2	86	6	5362
2017	First official language - English	50	34	7	6	3	85	8	4160
2017	First official language - French	44	42	8	4	1	86	6	4184
2014	First official language - English	48	36	7	6	2	85	8	4321
2014	First official language - French	41	43	9	5	2	84	6	4590

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	31	8	6	4	0	0	82	10	5214
2019	First official language - French	48	33	10	5	3	0	1	81	8	5384
2018	First official language - English	47	33	9	7	4	0	0	80	10	4334
2018	First official language - French	44	35	11	5	3	0	1	80	9	4422
2017	First official language - English	46	32	9	8	5	0	0	78	13	4166
2017	First official language - French	41	38	11	6	3	0	1	79	9	4190
2014	First official language - English	38	34	12	10	6	0	0	73	16	4325
2014	First official language - French	33	37	15	8	4	0	2	72	12	4589
2011	First official language - English	40	36	10	8	5	0	1	77	13	5070
2011	First official language - French	35	37	14	7	4	1	2	74	11	5366

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	38	12	7	5	76	12	5225
2019	First official language - French	38	41	12	6	3	79	9	5399
2018	First official language - English	35	40	12	8	5	75	13	4325
2018	First official language - French	34	42	13	6	4	76	10	4402
2017	First official language - English	33	43	10	8	6	76	14	4172
2017	First official language - French	32	46	12	7	3	77	11	4197
2014	First official language - English	30	43	11	9	6	73	16	4329
2014	First official language - French	27	47	14	8	4	74	12	4590
2011	First official language - English	34	41	12	9	5	74	14	5074
2011	First official language - French	33	42	14	7	4	75	11	5357
2008	First official language - English	34	42	11	9	5	75	14	3887
2008	First official language - French	35	43	13	6	3	78	9	3930

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	14	12	7	66	19	5223
2019	First official language - French	29	40	17	9	5	69	14	5399
2018	First official language - English	27	35	16	11	9	62	21	4328
2018	First official language - French	29	35	19	10	7	64	17	4423
2017	First official language - English	27	34	14	13	11	62	24	4171
2017	First official language - French	26	37	19	11	7	62	18	4194
2014	First official language - English	22	36	17	15	11	58	26	4326
2014	First official language - French	21	37	20	14	8	58	21	4591
2011	First official language - English	24	38	15	13	10	62	23	5072
2011	First official language - French	23	38	20	12	6	61	18	5372

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	41	10	11	5	74	15	5203
2019	First official language - French	31	44	14	9	3	75	11	5384
2018	First official language - English	30	40	12	11	6	71	17	4335
2018	First official language - French	29	43	15	9	4	72	13	4427
2017	First official language - English	30	40	12	12	7	69	19	4173
2017	First official language - French	27	45	14	9	5	72	14	4196

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	37	9	6	2	0	83	8	5202
2019	First official language - French	41	41	11	4	2	0	83	6	5379
2018	First official language - English	46	40	8	4	2	0	86	6	4327
2018	First official language - French	39	43	11	5	2	0	83	7	4416
2017	First official language - English	42	40	10	5	4	1	82	9	4173
2017	First official language - French	33	46	12	5	3	0	80	8	4189
2014	First official language - English	39	40	12	5	4	0	79	9	4327
2014	First official language - French	33	45	13	6	2	1	79	8	4586
2011	First official language - English	40	40	10	6	3	1	81	9	5074
2011	First official language - French	34	44	13	6	2	1	78	9	5368
2008	First official language - English	41	38	11	6	3	0	80	9	3906
2008	First official language - French	40	42	11	5	2	1	82	7	3934

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	36	13	10	7	71	17	5217
2019	First official language - French	32	39	16	9	5	71	13	5395
2018	First official language - English	32	38	13	10	7	70	17	4320
2018	First official language - French	29	39	17	9	6	68	15	4409
2017	First official language - English	31	35	12	11	10	67	21	4166
2017	First official language - French	26	39	18	10	7	65	17	4192

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	31	9	3	3	85	6	5193
2019	First official language - French	49	36	10	3	1	85	4	5375
2018	First official language - English	52	33	9	4	2	85	6	4302
2018	First official language - French	46	38	11	3	2	84	5	4403
2017	First official language - English	54	32	8	3	2	86	5	4163
2017	First official language - French	46	40	10	3	1	85	5	4190
2014	First official language - English	62	27	7	3	1	89	4	4327
2014	First official language - French	53	34	9	2	1	87	4	4587
2011	First official language - English	60	29	8	2	1	89	3	5078
2011	First official language - French	52	35	9	2	1	88	3	5367

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	37	14	9	6	0	71	16	5201
2019	First official language - French	30	37	17	10	6	1	67	15	5382
2018	First official language - English	31	39	13	10	6	0	70	17	4308
2018	First official language - French	27	38	17	11	7	1	65	18	4402
2017	First official language - English	31	39	12	10	7	0	71	18	4158
2017	First official language - French	25	38	17	12	7	1	64	18	4186
2014	First official language - English	24	42	12	13	9	0	66	22	4327
2014	First official language - French	19	40	17	14	9	1	59	23	4587
2011	First official language - English	31	41	12	10	6	0	73	15	5073
2011	First official language - French	27	39	17	11	6	0	66	17	5359

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	33	14	8	5	0	72	14	5215
2019	First official language - French	35	35	17	7	5	0	71	12	5392
2018	First official language - English	34	35	15	9	6	0	69	15	4306
2018	First official language - French	33	35	17	9	5	0	68	15	4407
2017	First official language - English	35	34	14	10	7	0	69	17	4161
2017	First official language - French	31	36	17	10	5	1	68	15	4187
2014	First official language - English	29	37	14	10	8	0	67	19	4326
2014	First official language - French	25	38	19	11	6	0	64	18	4591

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	11	9	5	75	14	5173
2019	First official language - French	33	43	14	7	3	77	10	5314
2018	First official language - English	33	36	14	10	7	69	17	4313
2018	First official language - French	30	38	17	10	5	68	15	4406
2017	First official language - English	34	36	12	11	7	70	18	4161
2017	First official language - French	29	41	16	10	4	70	14	4185
2014	First official language - English	30	38	14	11	7	68	18	4325
2014	First official language - French	26	42	17	10	5	68	15	4588
2011	First official language - English	37	39	11	8	4	77	12	5067
2011	First official language - French	31	44	15	7	3	75	10	5362

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	35	10	5	3	81	9	5232
2019	First official language - French	42	41	10	4	2	84	6	5400
2018	First official language - English	41	38	10	6	3	80	9	4327
2018	First official language - French	39	41	13	5	3	80	8	4421
2017	First official language - English	42	37	10	6	4	79	11	4150
2017	First official language - French	37	43	12	5	3	80	8	4184
2014	First official language - English	39	38	11	7	4	78	11	4321
2014	First official language - French	34	45	13	5	3	78	8	4586
2011	First official language - English	39	41	10	6	3	81	9	5075
2011	First official language - French	38	43	11	5	2	81	8	5368
2008	First official language - English	40	42	9	7	3	81	10	3908
2008	First official language - French	39	44	10	5	2	84	6	3935

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	32	18	7	4	0	1	70	12	5212
2019	First official language - French	42	34	14	6	3	0	1	76	9	5379
2018	First official language - English	34	32	19	8	5	1	1	67	14	4339
2018	First official language - French	40	32	15	8	4	0	1	73	12	4442
2017	First official language - English	32	34	17	8	6	0	1	68	14	4172
2017	First official language - French	38	36	14	7	4	0	1	75	11	4196
2014	First official language - English	34	34	19	7	5	0	1	68	13	4330
2014	First official language - French	41	34	14	7	3	0	1	76	10	4591
2011	First official language - English	32	35	19	8	5	0	1	68	13	5070
2011	First official language - French	36	34	16	9	5	0	1	70	14	5365
2008	First official language - English	27	35	21	10	6	0	0	62	16	3902
2008	First official language - French	29	35	19	10	5	0	0	65	16	3938

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	25	34	18	9	1	1	28	36	5223
2019	First official language - French	10	28	34	17	8	1	1	26	39	5396
2018	First official language - English	12	24	36	18	8	1	2	26	37	4322
2018	First official language - French	12	29	34	17	6	1	2	24	42	4432
2017	First official language - English	14	24	35	16	7	1	3	24	40	4152
2017	First official language - French	12	28	34	15	7	1	3	23	42	4178
2014	First official language - English	12	27	37	15	6	1	2	22	40	4320
2014	First official language - French	11	32	33	14	6	1	3	21	45	4584
2011	First official language - English	12	26	37	16	6	0	2	23	40	5052
2011	First official language - French	12	31	32	15	6	1	3	22	45	5361
2008	First official language - English	14	28	35	15	6	1	2	22	43	3903
2008	First official language - French	12	34	31	14	6	1	2	20	47	3939

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	18	27	25	17	2	2	43	29	5213
2019	First official language - French	11	21	28	21	13	4	2	36	34	5373
2018	First official language - English	12	18	28	24	14	2	2	39	32	4303
2018	First official language - French	12	24	30	19	10	3	2	31	38	4419
2017	First official language - English	13	19	29	20	13	2	4	36	34	4144
2017	First official language - French	12	23	30	18	9	4	4	29	38	4170
2014	First official language - English	12	20	31	22	10	2	3	33	34	4312
2014	First official language - French	11	24	30	19	9	4	3	30	38	4583
2011	First official language - English	11	20	30	23	12	2	3	37	32	5050
2011	First official language - French	10	22	31	17	11	4	4	31	36	5354
2008	First official language - English	15	22	28	21	10	2	3	32	38	3888
2008	First official language - French	11	24	29	19	10	4	3	31	38	3929

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	21	30	20	12	2	3	33	36	5208
2019	First official language - French	14	25	29	16	9	3	4	27	42	5376
2018	First official language - English	16	24	30	17	9	2	3	27	42	4312
2018	First official language - French	16	27	28	14	8	2	5	23	47	4413
2017	First official language - English	18	23	30	14	8	2	4	24	44	4146
2017	First official language - French	18	27	28	13	6	3	6	20	49	4173
2014	First official language - English	22	25	28	14	6	2	3	21	50	4315
2014	First official language - French	20	29	26	11	6	2	5	19	53	4583
2011	First official language - English	20	26	28	14	8	1	3	22	49	5057
2011	First official language - French	21	28	26	10	6	3	6	18	54	5348
2008	First official language - English	25	26	26	13	6	1	3	20	53	3886
2008	First official language - French	19	28	25	14	6	3	6	22	51	3928

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	15	32	26	17	1	2	44	23	5191
2019	First official language - French	9	19	31	24	13	1	2	38	30	5370
2018	First official language - English	8	16	33	26	13	1	2	41	25	4292
2018	First official language - French	11	20	33	23	10	1	2	34	32	4413
2017	First official language - English	10	17	33	23	12	1	4	37	28	4128
2017	First official language - French	11	22	33	21	9	1	3	31	35	4173
2014	First official language - English	11	18	35	23	10	1	2	34	30	4308
2014	First official language - French	10	24	35	18	8	1	3	27	36	4576
2011	First official language - English	9	18	36	24	10	0	2	35	28	5042
2011	First official language - French	13	27	34	16	6	1	3	23	42	5344
2008	First official language - English	10	19	35	24	9	1	2	34	30	3887
2008	First official language - French	15	27	32	16	7	1	2	24	44	3925

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	19	28	22	16	2	2	39	32	5212
2019	First official language - French	11	21	26	22	15	1	3	39	34	5376
2018	First official language - English	15	23	30	18	11	1	2	30	39	4321
2018	First official language - French	15	24	28	18	11	1	3	30	41	4428
2017	First official language - English	18	22	28	17	10	2	4	28	42	4141
2017	First official language - French	17	25	26	17	10	1	5	28	44	4169
2014	First official language - English	21	26	28	14	8	1	2	23	48	4316
2014	First official language - French	19	28	26	14	8	1	4	23	50	4582
2011	First official language - English	19	24	29	16	8	1	3	26	44	5055
2011	First official language - French	18	27	27	15	8	1	5	24	47	5356
2008	First official language - English	21	24	27	16	8	1	3	25	47	3892
2008	First official language - French	17	27	27	15	9	1	4	25	47	3924

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	11	16	25	23	18	3	3	44	29	5193
2019	First official language - French	14	22	25	19	13	4	3	35	38	5366
2018	First official language - English	12	18	27	23	14	3	3	40	32	4301
2018	First official language - French	14	25	27	18	9	4	3	30	42	4418
2017	First official language - English	13	17	26	22	13	3	6	38	33	4151
2017	First official language - French	16	23	25	18	10	4	4	30	42	4181
2014	First official language - English	11	16	28	25	14	3	5	41	29	4317
2014	First official language - French	11	21	27	21	11	4	5	35	36	4581
2011	First official language - English	10	16	28	25	14	2	5	42	28	5038
2011	First official language - French	12	22	26	21	11	3	5	35	37	5354
2008	First official language - English	14	19	28	20	11	2	5	33	36	3894
2008	First official language - French	15	26	26	17	8	4	4	27	45	3933

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	15	22	31	17	12	2	1	30	38	5212
2019	First official language - French	12	23	32	18	11	3	2	30	37	5382
2018	First official language - English	18	24	31	16	8	2	2	24	43	4325
2018	First official language - French	15	26	32	15	7	2	3	23	43	4422
2017	First official language - English	19	25	30	14	7	2	3	22	46	4154
2017	First official language - French	15	25	33	12	8	3	4	21	43	4175
2014	First official language - English	22	25	31	12	6	1	2	19	49	4320
2014	First official language - French	14	26	34	13	7	3	4	21	43	4587

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	21	33	21	11	0	1	32	34	5222
2019	First official language - French	10	21	32	22	12	1	1	35	32	5391

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	78	13	4	2	1	0	2	93	2	5229
2019	First official language - French	59	24	7	6	3	0	1	84	9	5393
2017	First official language - English	76	14	4	2	1	1	3	93	3	4166
2017	First official language - French	55	26	6	7	3	0	2	83	10	4191
2014	First official language - English	76	14	4	2	1	0	4	93	3	4324
2014	First official language - French	57	24	6	7	4	0	1	83	11	4589
2011	First official language - English	74	15	5	2	1	0	3	92	3	5068
2011	First official language - French	56	23	7	9	4	0	2	80	13	5356
2008	First official language - English	69	15	5	3	1	0	7	90	4	3908
2008	First official language - French	55	21	5	9	7	0	3	78	17	3939

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	28	16	8	6	5	3	68	15	5229
2019	First official language - French	28	34	16	7	4	7	4	70	12	5387
2018	First official language - English	24	32	18	10	7	6	3	61	19	4323
2018	First official language - French	23	36	17	9	5	6	4	66	15	4419
2017	First official language - English	30	29	16	9	8	5	3	64	19	4169
2017	First official language - French	24	34	17	8	5	6	6	66	15	4186
2014	First official language - English	31	32	14	9	7	3	3	67	18	4327
2014	First official language - French	25	35	17	9	5	5	4	66	15	4591

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	27	9	8	6	1	77	14	5212
2019	First official language - French	50	32	8	5	3	1	84	8	5390
2018	First official language - English	42	30	9	10	7	1	73	18	4313
2018	First official language - French	45	34	10	6	4	1	80	10	4419
2017	First official language - English	46	27	9	9	8	1	74	17	4163
2017	First official language - French	44	37	9	5	3	1	82	9	4191
2014	First official language - English	43	29	10	10	7	1	73	18	4329
2014	First official language - French	43	35	10	6	4	1	79	10	4590

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	31	6	7	3	85	9	5221
2019	First official language - French	52	35	7	4	2	87	6	5393
2018	First official language - English	48	34	7	7	3	83	10	4310
2018	First official language - French	46	39	8	5	2	86	6	4413
2017	First official language - English	45	34	8	8	4	80	12	4163
2017	First official language - French	42	44	8	4	2	86	6	4192
2014	First official language - English	43	37	8	7	4	81	11	4328
2014	First official language - French	39	46	8	5	2	85	7	4589

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	34	10	4	3	1	0	83	7	5227
2019	First official language - French	41	40	12	4	2	1	1	83	5	5397
2018	First official language - English	41	38	12	5	3	2	0	80	8	4321
2018	First official language - French	37	43	13	4	2	1	1	81	6	4422

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	25	15	4	3	1	3	77	8	5236
2019	First official language - French	42	29	15	4	2	2	7	78	6	5407

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	29	11	8	5	1	1	75	14	5228
2019	First official language - French	40	33	14	7	4	1	1	74	11	5396
2018	First official language - English	39	34	12	8	6	1	1	74	14	4314
2018	First official language - French	37	36	13	8	5	0	1	74	13	4416
2017	First official language - English	40	33	10	9	7	1	1	74	15	4173
2017	First official language - French	34	39	14	8	4	1	0	74	12	4194
2014	First official language - English	40	35	11	8	6	0	0	75	14	4326
2014	First official language - French	34	40	13	7	4	1	1	75	12	4591
2011	First official language - English	38	37	11	8	6	1	0	75	14	5080
2011	First official language - French	36	38	14	7	4	1	0	75	11	5366
2008	First official language - English	35	34	13	10	7	1	1	69	18	3908
2008	First official language - French	36	36	13	8	5	1	1	73	13	3943

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	24	10	5	4	2	1	80	10	5230
2019	First official language - French	48	31	11	4	3	2	0	82	7	5389
2018	First official language - English	49	27	10	6	5	2	1	78	11	4310
2018	First official language - French	44	34	12	5	3	2	0	79	8	4411
2017	First official language - English	48	26	10	7	5	2	1	77	12	4169
2017	First official language - French	40	37	11	5	3	3	0	80	9	4196
2014	First official language - English	46	28	11	7	5	2	1	76	12	4326
2014	First official language - French	38	37	13	5	3	3	1	78	8	4589
2011	First official language - English	45	30	12	7	5	2	0	76	12	5077
2011	First official language - French	40	34	14	5	3	3	1	77	9	5362
2008	First official language - English	44	28	11	8	6	2	1	74	15	3907
2008	First official language - French	40	35	13	6	4	3	0	77	10	3942

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	29	10	7	4	1	1	79	11	5211
2019	First official language - French	45	35	11	6	3	1	0	80	9	5379
2018	First official language - English	45	31	10	8	6	1	0	77	13	4292
2018	First official language - French	42	35	12	7	4	1	0	78	10	4408
2017	First official language - English	45	31	8	9	5	1	0	77	15	4168
2017	First official language - French	40	38	11	6	4	1	0	79	10	4196
2014	First official language - English	43	31	10	9	6	0	0	75	15	4326
2014	First official language - French	37	38	13	7	4	0	0	76	11	4589
2011	First official language - English	43	32	10	8	6	1	0	76	14	5071
2011	First official language - French	39	37	13	7	4	0	0	76	11	5364
2008	First official language - English	40	33	9	10	7	1	0	74	16	3906
2008	First official language - French	38	36	12	8	5	0	0	75	13	3938

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	86	8	2	1	0	0	2	97	1	5220
2019	First official language - French	78	15	3	2	1	0	1	94	3	5395
2017	First official language - English	84	9	3	1	1	0	3	96	1	4160
2017	First official language - French	73	19	3	2	2	0	1	92	4	4189
2014	First official language - English	82	10	3	1	1	0	3	95	1	4327
2014	First official language - French	71	19	3	2	2	0	1	92	5	4592
2011	First official language - English	81	10	4	1	1	0	3	95	1	5074
2011	First official language - French	74	16	3	3	3	0	1	91	6	5370
2008	First official language - English	80	9	3	1	1	1	6	95	2	3912
2008	First official language - French	76	12	3	4	4	0	2	90	8	3942

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	71	16	4	3	3	1	2	90	5	5224
2019	First official language - French	61	24	6	3	3	1	2	88	6	5395
2017	First official language - English	62	20	6	4	4	2	3	87	8	4169
2017	First official language - French	54	28	6	3	4	1	4	86	7	4187
2014	First official language - English	50	21	8	5	7	3	6	78	13	4329
2014	First official language - French	43	29	9	5	5	3	6	79	11	4591
2011	First official language - English	47	27	8	6	6	2	4	78	13	5077
2011	First official language - French	40	30	11	7	5	2	5	75	13	5373

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	64	19	8	3	4	2	85	7	5234
2019	First official language - French	59	26	8	3	3	1	86	6	5401
2018	First official language - English	56	25	9	4	4	1	82	8	4304
2018	First official language - French	52	29	10	4	4	1	83	7	4401
2017	First official language - English	59	21	9	3	5	2	82	8	4168
2017	First official language - French	53	29	10	4	3	2	83	7	4196

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	24	8	5	4	0	82	10	5230
2019	First official language - French	50	32	10	5	3	0	82	8	5402
2018	First official language - English	50	27	11	6	5	1	78	12	4308
2018	First official language - French	46	31	12	6	4	0	78	10	4416
2017	First official language - English	55	24	9	6	5	0	79	12	4159
2017	First official language - French	49	31	10	5	4	0	80	10	4185
2014	First official language - English	50	28	9	7	5	0	78	12	4322
2014	First official language - French	43	35	12	5	4	1	79	9	4588

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	45	13	11	4	2	3	72	15	1192
2019	First official language - French	21	45	17	10	3	1	3	69	14	1437

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	29	15	7	5	7	0	71	13	5225
2019	First official language - French	31	35	16	6	3	8	0	72	10	5388
2018	First official language - English	31	30	16	8	7	7	0	66	16	4339
2018	First official language - French	26	37	18	7	4	8	0	68	12	4433
2017	First official language - English	30	31	16	9	7	8	0	66	17	4168
2017	First official language - French	22	38	18	8	5	9	0	67	14	4196
2014	First official language - English	28	33	15	9	6	9	0	67	16	4325
2014	First official language - French	20	38	18	8	4	12	0	66	14	4588
2011	First official language - English	28	29	18	10	7	8	0	62	18	5067
2011	First official language - French	22	34	20	7	5	11	1	63	14	5362

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	29	16	11	7	3	65	18	5214
2019	First official language - French	29	34	19	10	5	3	65	15	5370
2018	First official language - English	28	31	16	13	9	3	61	23	4322
2018	First official language - French	24	34	21	11	7	3	60	18	4425
2017	First official language - English	26	31	17	13	11	3	58	24	4168
2017	First official language - French	19	36	22	12	8	3	57	21	4195
2014	First official language - English	23	33	18	13	10	3	57	24	4323
2014	First official language - French	16	34	25	13	8	4	52	22	4591
2011	First official language - English	23	32	19	13	11	2	56	24	5060
2011	First official language - French	17	33	25	12	9	4	52	22	5359
2008	First official language - English	21	32	18	14	12	3	55	27	3909
2008	First official language - French	18	35	23	11	9	4	55	21	3936

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	30	19	14	7	6	57	22	5215
2019	First official language - French	22	32	24	11	6	6	57	18	5372
2018	First official language - English	20	28	19	17	10	6	51	29	4325
2018	First official language - French	18	30	25	13	7	6	52	21	4423
2017	First official language - English	18	29	19	17	12	5	50	30	4166
2017	First official language - French	14	31	24	15	9	6	49	25	4192
2014	First official language - English	16	29	21	17	12	6	47	31	4324
2014	First official language - French	11	30	28	16	8	6	44	26	4587
2011	First official language - English	13	33	21	18	10	6	49	29	5072
2011	First official language - French	10	32	27	15	7	8	46	25	5362
2008	First official language - English	10	31	18	21	13	7	44	37	3904
2008	First official language - French	9	32	26	16	8	9	45	26	3938

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	31	17	17	10	3	55	27	5213
2019	First official language - French	22	36	20	13	6	2	60	19	5379
2018	First official language - English	19	31	17	18	12	3	52	31	4331
2018	First official language - French	18	35	22	14	7	3	55	22	4428
2017	First official language - English	19	31	16	17	13	4	52	32	4165
2017	First official language - French	16	38	22	13	8	3	55	22	4187
2014	First official language - English	16	32	18	18	13	3	49	33	4323
2014	First official language - French	13	36	24	15	9	3	50	25	4585
2011	First official language - English	16	35	17	18	11	3	52	30	5067
2011	First official language - French	14	39	22	14	7	3	55	22	5356
2008	First official language - English	15	36	14	21	12	3	52	33	3909
2008	First official language - French	14	39	22	15	7	3	55	23	3933

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	20	10	3	2	10	3	83	6	5235
2019	First official language - French	56	24	11	4	2	3	1	83	6	5406

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	42	17	9	4	1	71	13	5224
2019	First official language - French	26	45	18	7	2	1	73	9	5397
2018	First official language - English	25	42	17	10	5	1	68	15	4330
2018	First official language - French	22	45	21	8	3	2	68	11	4416
2017	First official language - English	25	40	17	11	6	2	66	17	4165
2017	First official language - French	21	46	20	8	3	2	68	11	4192
2014	First official language - English	25	41	18	10	5	2	67	15	4330
2014	First official language - French	21	46	19	8	4	2	68	12	4592
2011	First official language - English	28	42	15	9	5	1	70	14	5061
2011	First official language - French	25	44	18	8	3	2	71	11	5362

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	34	19	17	9	2	0	54	27	5210
2019	First official language - French	17	36	23	15	6	3	0	55	21	5378

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	35	14	7	4	2	1	74	12	5222
2019	First official language - French	30	41	14	9	4	2	1	73	13	5390
2018	First official language - English	35	38	13	8	5	2	1	75	12	4330
2018	First official language - French	28	42	15	9	4	2	1	72	13	4421
2017	First official language - English	39	35	11	8	5	2	1	76	13	4157
2017	First official language - French	28	42	13	9	4	3	1	73	14	4181
2014	First official language - English	44	35	9	5	3	2	1	82	8	4325
2014	First official language - French	30	44	12	7	3	3	1	77	10	4588
2011	First official language - English	42	35	10	6	3	3	1	80	10	5057
2011	First official language - French	34	40	11	7	3	4	1	77	11	5361
2008	First official language - English	41	33	10	7	5	3	1	77	13	3912
2008	First official language - French	32	39	13	8	4	4	0	74	13	3935

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	36	18	6	4	2	73	10	5213
2019	First official language - French	30	41	19	5	2	2	73	7	5384
2018	First official language - English	33	37	17	6	5	1	71	11	4318
2018	First official language - French	26	43	21	6	3	2	70	8	4410

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	24	20	12	11	8	2	52	25	5222
2019	First official language - French	20	27	21	10	8	10	3	54	22	5394
2018	First official language - English	21	25	19	13	12	8	1	51	28	4328
2018	First official language - French	16	27	22	12	10	10	3	50	25	4425
2017	First official language - English	19	23	18	14	15	9	2	47	32	4159
2017	First official language - French	13	26	20	13	11	12	5	47	28	4186
2014	First official language - English	17	24	18	15	15	9	2	46	34	4323
2014	First official language - French	11	25	22	16	11	12	3	42	32	4583
2011	First official language - English	16	21	20	14	14	11	3	43	33	5066
2011	First official language - French	13	24	22	14	9	15	4	45	28	5359

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	32	16	12	9	2	0	62	21	5217
2019	First official language - French	28	37	19	9	5	2	0	67	14	5387
2018	First official language - English	24	33	17	13	10	2	0	59	24	4324
2018	First official language - French	23	37	21	10	6	2	0	62	17	4417
2017	First official language - English	26	31	15	14	11	3	0	59	25	4163
2017	First official language - French	26	38	18	10	5	3	1	66	15	4187
2014	First official language - English	20	30	16	17	14	2	1	51	32	4323
2014	First official language - French	20	35	19	14	10	2	0	56	24	4583
2011	First official language - English	24	35	16	13	10	2	0	60	23	5067
2011	First official language - French	24	36	19	12	6	2	0	61	19	5365
2008	First official language - English	20	38	15	14	11	2	0	59	25	3910
2008	First official language - French	21	40	20	11	5	2	0	63	17	3938

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	29	14	14	14	2	2	56	29	5236
2019	First official language - French	27	34	16	10	8	3	2	64	19	5399
2018	First official language - English	22	28	14	15	16	2	1	52	33	4323
2018	First official language - French	23	33	18	12	10	2	2	59	23	4420
2017	First official language - English	23	26	14	15	18	2	2	51	34	4167
2017	First official language - French	22	33	16	13	10	3	3	59	24	4194
2014	First official language - English	15	23	14	18	25	2	2	41	44	4327
2014	First official language - French	15	29	19	17	15	3	3	46	34	4588
2011	First official language - English	16	28	14	18	22	1	2	45	41	5070
2011	First official language - French	18	32	19	15	11	2	3	52	28	5366
2008	First official language - English	17	32	13	16	20	1	1	50	36	3904
2008	First official language - French	22	36	15	13	10	2	2	60	24	3934

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	23	11	4	3	1	3	82	7	5231
2019	First official language - French	56	20	11	4	2	1	5	81	7	5398

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	14	10	6	10	2	10	71	18	5225
2019	First official language - French	64	9	6	4	2	1	14	86	7	5395

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	23	16	6	5	1	3	73	11	5204
2019	First official language - French	52	22	13	5	3	2	4	78	8	5390

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	21	15	7	6	3	4	69	14	5201
2019	First official language - French	49	20	13	6	3	3	5	75	11	5390

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	18	13	7	7	3	5	70	15	5209
2019	First official language - French	55	16	10	6	5	3	6	77	11	5385

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	68	14	7	3	2	2	4	87	5	5205
2019	First official language - French	66	14	7	3	2	2	6	87	5	5387

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	74	8	5	2	3	4	4	89	6	5205
2019	First official language - French	75	8	5	2	2	3	5	90	5	5377

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	79	7	3	1	1	2	8	94	3	5203
2019	First official language - French	77	7	3	1	1	2	9	94	2	5365

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	41	18	9	4	4	1	67	14	5228
2019	First official language - French	21	39	22	8	3	6	1	64	12	5396
2018	First official language - English	22	38	20	9	7	4	0	62	16	4331
2018	First official language - French	20	36	25	9	5	5	0	60	14	4426
2017	First official language - English	23	36	19	10	7	4	0	61	18	4161
2017	First official language - French	18	36	24	9	6	7	1	59	16	4195

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	38	12	6	3	1	79	9	5204
2019	First official language - French	39	40	13	4	2	2	81	6	5380
2018	First official language - English	43	36	11	5	3	2	81	8	4320
2018	First official language - French	41	41	11	3	2	2	84	5	4417
2017	First official language - English	43	36	12	5	3	2	81	8	4162
2017	First official language - French	36	45	11	3	2	3	83	5	4191
2014	First official language - English	41	35	12	6	3	2	78	9	4326
2014	First official language - French	34	43	13	4	2	4	80	6	4588
2011	First official language - English	33	38	15	6	4	3	74	10	5072
2011	First official language - French	28	44	16	4	2	4	76	7	5361

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	32	13	3	2	3	0	81	5	5214
2019	First official language - French	43	37	12	2	1	4	0	84	4	5377
2018	First official language - English	45	33	13	3	3	3	0	80	6	4316
2018	First official language - French	40	40	12	2	1	4	0	83	4	4421
2017	First official language - English	44	32	13	4	3	3	1	80	7	4163
2017	First official language - French	34	41	14	3	2	5	1	80	5	4192
2014	First official language - English	44	32	13	3	2	4	1	80	6	4323
2014	First official language - French	35	43	12	2	2	5	1	82	4	4588

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	32	9	4	3	0	84	7	5224
2019	First official language - French	51	37	8	3	1	0	88	5	5399
2018	First official language - English	49	34	10	4	3	0	83	7	4316
2018	First official language - French	45	41	9	3	2	0	86	5	4414
2017	First official language - English	47	35	9	6	4	0	82	9	4164
2017	First official language - French	41	44	9	4	2	0	85	6	4193
2014	First official language - English	46	34	11	5	3	0	80	8	4324
2014	First official language - French	39	44	11	4	2	0	83	6	4583
2011	First official language - English	41	36	12	6	4	1	78	10	5067
2011	First official language - French	35	45	12	4	3	1	80	7	5350
2008	First official language - English	36	38	13	8	5	1	74	13	3912
2008	First official language - French	32	46	13	6	3	0	78	9	3933

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	30	15	8	6	1	71	14	5223
2019	First official language - French	39	35	15	6	3	1	75	10	5393
2018	First official language - English	36	31	16	9	7	0	68	16	4322
2018	First official language - French	34	35	18	7	5	1	70	12	4410
2017	First official language - English	34	31	17	9	8	1	66	18	4154
2017	First official language - French	29	37	20	8	5	1	66	13	4194
2014	First official language - English	25	37	17	11	9	1	62	20	4326
2014	First official language - French	22	40	22	10	6	1	63	15	4587
2011	First official language - English	27	35	19	12	7	1	62	18	5074
2011	First official language - French	23	40	22	10	5	1	63	15	5365

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	33	14	9	5	0	72	14	5218
2019	First official language - French	39	37	15	6	3	0	76	9	5370
2018	First official language - English	35	34	15	10	6	0	70	16	4309
2018	First official language - French	32	39	18	7	4	0	71	11	4405
2017	First official language - English	33	34	15	10	7	0	68	17	4163
2017	First official language - French	27	40	18	9	5	1	67	14	4191
2014	First official language - English	26	38	16	12	7	0	65	19	4322
2014	First official language - French	22	41	21	10	5	0	64	15	4589
2011	First official language - English	27	38	17	12	6	0	65	18	5057
2011	First official language - French	22	42	22	10	4	1	64	14	5360
2008	First official language - English	26	39	14	14	7	0	65	21	3910
2008	First official language - French	24	43	18	10	4	0	67	15	3932

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	23	19	11	9	3	1	60	21	5230
2019	First official language - French	34	27	19	9	6	4	1	64	16	5400
2018	First official language - English	31	24	20	12	9	3	1	57	22	4324
2018	First official language - French	30	27	21	10	7	4	1	60	18	4420
2017	First official language - English	30	25	18	12	11	3	1	57	24	4170
2017	First official language - French	27	28	21	11	7	5	1	59	19	4192
2014	First official language - English	26	26	20	13	11	4	1	54	25	4325
2014	First official language - French	23	28	21	13	9	5	1	55	23	4589
2011	First official language - English	26	26	20	13	10	4	1	55	25	5072
2011	First official language - French	24	28	21	12	8	6	1	56	21	5354
2008	First official language - English	24	28	19	15	10	4	1	55	26	3909
2008	First official language - French	26	31	19	11	8	6	1	61	20	3934

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	27	36	38	5240
2019	First official language - French	26	42	32	5407
2018	First official language - English	28	36	36	4344
2018	First official language - French	26	42	31	4432
2017	First official language - English	28	37	35	4169
2017	First official language - French	27	43	29	4195
2014	First official language - English	29	35	37	4328
2014	First official language - French	28	41	30	4586
2011	First official language - English	30	36	34	5075
2011	First official language - French	30	42	28	5368

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	15	29	36	4	12	5	1402
2019	First official language - French	13	38	32	3	8	6	1441
2018	First official language - English	19	26	37	4	7	7	1199
2018	First official language - French	14	38	34	4	4	7	1181
2017	First official language - English	20	23	36	7	9	5	1141
2017	First official language - French	18	33	33	3	6	6	1177
2014	First official language - English	23	24	32	9	9999	11	1265
2014	First official language - French	19	31	34	6	9999	10	1325
2011	First official language - English	22	25	33	7	9999	12	1543
2011	First official language - French	19	34	32	5	9999	10	1629

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	43	7	4	2	1	2	87	6	5215
2019	First official language - French	33	46	11	6	2	1	2	81	8	5386

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	22	8	2	1	4	2	88	3	5215
2019	First official language - French	55	30	7	1	1	4	2	90	2	5393

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	5229
2019	First official language - French	10	90	5399
2018	First official language - English	14	86	4338
2018	First official language - French	12	88	4435

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	641
2019	First official language - French	47	53	530
2018	First official language - English	49	51	592
2018	First official language - French	49	51	521

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	67	33	641
2019	First official language - French	59	41	530
2018	First official language - English	61	39	592
2018	First official language - French	56	44	521

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	641
2019	First official language - French	7	93	530
2018	First official language - English	7	93	592
2018	First official language - French	7	93	521

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	641
2019	First official language - French	7	93	530
2018	First official language - English	9	91	592
2018	First official language - French	6	94	521

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	641
2019	First official language - French	3	97	530
2018	First official language - English	3	97	592
2018	First official language - French	3	97	521

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	641
2019	First official language - French	6	94	530
2018	First official language - English	5	95	592
2018	First official language - French	4	96	521

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	40	60	633
2019	First official language - French	30	70	525
2018	First official language - English	42	58	593
2018	First official language - French	33	67	518

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	45	55	633
2019	First official language - French	43	57	525
2018	First official language - English	40	60	593
2018	First official language - French	41	59	518

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	633
2019	First official language - French	44	56	525
2018	First official language - English	47	53	593
2018	First official language - French	45	55	518

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	633
2019	First official language - French	41	59	525
2018	First official language - English	43	57	593
2018	First official language - French	42	58	518

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	37	63	633
2019	First official language - French	27	73	525
2018	First official language - English	35	65	593
2018	First official language - French	28	72	518

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	49	51	633
2019	First official language - French	60	40	525
2018	First official language - English	51	49	593
2018	First official language - French	59	41	518

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	31	69	633
2019	First official language - French	35	65	525
2018	First official language - English	33	67	593
2018	First official language - French	32	68	518

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	633
2019	First official language - French	6	94	525
2018	First official language - English	8	92	593
2018	First official language - French	7	93	518

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	633
2019	First official language - French	12	88	525
2018	First official language - English	10	90	593
2018	First official language - French	9	91	518

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	633
2019	First official language - French	46	54	525
2018	First official language - English	48	52	593
2018	First official language - French	44	56	518

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	633
2019	First official language - French	19	81	525
2018	First official language - English	25	75	593
2018	First official language - French	18	82	518

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	633
2019	First official language - French	14	86	525
2018	First official language - English	16	84	593
2018	First official language - French	16	84	518

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	629
2019	First official language - French	58	42	522
2018	First official language - English	55	45	593
2018	First official language - French	56	44	521

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	26	74	629
2019	First official language - French	28	72	522
2018	First official language - English	24	76	593
2018	First official language - French	27	73	521

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	629
2019	First official language - French	10	90	522
2018	First official language - English	9	91	593
2018	First official language - French	10	90	521

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	629
2019	First official language - French	18	82	522
2018	First official language - English	16	84	593
2018	First official language - French	17	83	521

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	629
2019	First official language - French	8	92	522
2018	First official language - English	8	92	593
2018	First official language - French	9	91	521

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	629
2019	First official language - French	4	96	522
2018	First official language - English	7	93	593
2018	First official language - French	5	95	521

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	629
2019	First official language - French	14	86	522
2018	First official language - English	12	88	593
2018	First official language - French	16	84	521

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	629
2019	First official language - French	16	84	522
2018	First official language - English	12	88	593
2018	First official language - French	12	88	521

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	28	72	629
2019	First official language - French	20	80	522
2018	First official language - English	26	74	593
2018	First official language - French	24	76	521

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	595
2019	First official language - French	13	87	496
2018	First official language - English	11	89	558
2018	First official language - French	16	84	495

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	21	79	595
2019	First official language - French	17	83	496
2018	First official language - English	23	77	558
2018	First official language - French	20	80	495

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	595
2019	First official language - French	10	90	496
2018	First official language - English	9	91	558
2018	First official language - French	12	88	495

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	595
2019	First official language - French	8	92	496
2018	First official language - English	6	94	558
2018	First official language - French	9	91	495

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	595
2019	First official language - French	12	88	496
2018	First official language - English	12	88	558
2018	First official language - French	8	92	495

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	595
2019	First official language - French	10	90	496
2018	First official language - English	10	90	558
2018	First official language - French	14	86	495

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	595
2019	First official language - French	19	81	496
2018	First official language - English	12	88	558
2018	First official language - French	16	84	495

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	595
2019	First official language - French	15	85	496
2018	First official language - English	14	86	558
2018	First official language - French	13	87	495

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	12	88	595
2019	First official language - French	14	86	496
2018	First official language - English	13	87	558
2018	First official language - French	14	86	495

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	595
2019	First official language - French	24	76	496
2018	First official language - English	32	68	558
2018	First official language - French	23	77	495

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	595
2019	First official language - French	13	87	496
2018	First official language - English	9	91	558
2018	First official language - French	9	91	495

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	48	52	595
2019	First official language - French	43	57	496
2018	First official language - English	48	52	558
2018	First official language - French	42	58	495

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	595
2019	First official language - French	2	98	496
2018	First official language - English	2	98	558
2018	First official language - French	1	99	495

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	55	45	595
2019	First official language - French	46	54	496
2018	First official language - English	54	46	558
2018	First official language - French	46	54	495

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	595
2019	First official language - French	4	96	496
2018	First official language - English	3	97	558
2018	First official language - French	4	96	495

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	595
2019	First official language - French	14	86	496
2018	First official language - English	10	90	558
2018	First official language - French	12	88	495

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	5219
2019	First official language - French	12	88	5394

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	15	20	7	5	23	8	54	18	5234
2019	First official language - French	19	18	17	5	4	28	10	59	14	5396
2018	First official language - English	19	18	22	6	6	23	6	52	17	4340
2018	First official language - French	17	20	19	5	4	28	7	57	14	4427
2017	First official language - English	18	17	20	6	7	24	7	52	20	4168
2017	First official language - French	13	21	17	5	4	30	9	57	15	4196
2014	First official language - English	17	17	22	6	7	25	7	49	19	4327
2014	First official language - French	12	19	18	5	5	31	9	53	17	4590

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	27	17	5	4	8	1	71	10	5228
2019	First official language - French	33	33	15	4	2	11	1	75	7	5395
2018	First official language - English	32	31	17	5	5	9	1	69	11	4330
2018	First official language - French	28	36	17	5	3	11	1	73	8	4425
2017	First official language - English	32	29	17	6	6	10	1	68	13	4165
2017	First official language - French	23	37	16	5	3	14	2	72	9	4186
2014	First official language - English	28	28	20	6	5	12	1	65	12	4327
2014	First official language - French	20	35	19	5	3	16	2	67	10	4590
2011	First official language - English	32	33	18	5	3	8	0	71	9	5068
2011	First official language - French	26	40	16	5	2	10	1	75	7	5364

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	5220
2019	First official language - French	6	94	5401
2018	First official language - English	7	93	4331
2018	First official language - French	5	95	4429

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	34	66	345
2019	First official language - French	29	71	300
2018	First official language - English	35	65	283
2018	First official language - French	30	70	215

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	77	23	345
2019	First official language - French	76	24	300
2018	First official language - English	77	23	283
2018	First official language - French	80	20	215

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	345
2019	First official language - French	5	95	300
2018	First official language - English	3	97	283
2018	First official language - French	5	95	215

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	345
2019	First official language - French	6	94	300
2018	First official language - English	9	91	283
2018	First official language - French	6	94	215

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	345
2019	First official language - French	4	96	300

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	345
2019	First official language - French	10	90	300
2018	First official language - English	10	90	283
2018	First official language - French	9	91	215

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	27	73	336
2019	First official language - French	17	83	295
2018	First official language - English	17	83	283
2018	First official language - French	14	86	215

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	20	80	336
2019	First official language - French	13	87	295
2018	First official language - English	17	83	283
2018	First official language - French	13	87	215

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	336
2019	First official language - French	7	93	295
2018	First official language - English	9	91	283
2018	First official language - French	11	89	215

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	336
2019	First official language - French	3	97	295
2018	First official language - English	4	96	283
2018	First official language - French	4	96	215

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	32	68	336
2019	First official language - French	31	69	295
2018	First official language - English	29	71	283
2018	First official language - French	29	71	215

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	24	76	336
2019	First official language - French	19	81	295
2018	First official language - English	25	75	283
2018	First official language - French	18	82	215

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	336
2019	First official language - French	3	97	295
2018	First official language - English	3	97	283
2018	First official language - French	2	98	215

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	336
2019	First official language - French	2	98	295

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	336
2019	First official language - French	4	96	295
2018	First official language - English	8	92	283
2018	First official language - French	5	95	215

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	336
2019	First official language - French	14	86	295
2018	First official language - English	12	88	283
2018	First official language - French	12	88	215

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	336
2019	First official language - French	12	88	295
2018	First official language - English	18	82	283
2018	First official language - French	15	85	215

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	25	75	336
2019	First official language - French	29	71	295
2018	First official language - English	24	76	283
2018	First official language - French	30	70	215

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	333
2019	First official language - French	28	72	293
2018	First official language - English	33	67	283
2018	First official language - French	35	65	215

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	333
2019	First official language - French	11	89	293
2018	First official language - English	15	85	283
2018	First official language - French	14	86	215

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	333
2019	First official language - French	6	94	293
2018	First official language - English	7	93	283
2018	First official language - French	11	89	215

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	333
2019	First official language - French	14	86	293
2018	First official language - English	14	86	283
2018	First official language - French	16	84	215

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	333
2019	First official language - French	2	98	293
2018	First official language - English	4	96	283
2018	First official language - French	7	93	215

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	333
2019	First official language - French	2	98	293
2018	First official language - English	6	94	283
2018	First official language - French	5	95	215

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	333
2019	First official language - French	10	90	293
2018	First official language - English	12	88	283
2018	First official language - French	12	88	215

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	333
2019	First official language - French	12	88	293
2018	First official language - English	11	89	283
2018	First official language - French	8	92	215

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	51	49	333
2019	First official language - French	46	54	293
2018	First official language - English	48	52	283
2018	First official language - French	43	57	215

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	289
2019	First official language - French	8	92	256
2018	First official language - English	5	95	266
2018	First official language - French	5	95	205

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	289
2019	First official language - French	14	86	256
2018	First official language - English	13	87	266
2018	First official language - French	12	88	205

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	3	97	289
2019	First official language - French	5	95	256
2018	First official language - English	2	98	266
2018	First official language - French	3	97	205

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	2	98	289
2019	First official language - French	3	97	256
2018	First official language - English	2	98	266
2018	First official language - French	4	96	205

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	289
2019	First official language - French	4	96	256

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	6	94	289
2019	First official language - French	5	95	256
2018	First official language - English	4	96	266
2018	First official language - French	8	92	205

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	11	89	289
2019	First official language - French	15	85	256
2018	First official language - English	8	92	266
2018	First official language - French	10	90	205

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	289
2019	First official language - French	14	86	256
2018	First official language - English	11	89	266
2018	First official language - French	12	88	205

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	289
2019	First official language - French	11	89	256
2018	First official language - English	12	88	266
2018	First official language - French	13	87	205

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	27	73	289
2019	First official language - French	25	75	256
2018	First official language - English	33	67	266
2018	First official language - French	25	75	205

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	289
2019	First official language - French	10	90	256
2018	First official language - English	11	89	266
2018	First official language - French	12	88	205

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	45	55	289
2019	First official language - French	38	62	256
2018	First official language - English	47	53	266
2018	First official language - French	41	59	205

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	63	37	289
2019	First official language - French	53	47	256
2018	First official language - English	67	33	266
2018	First official language - French	57	43	205

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	4	96	289
2019	First official language - French	2	98	256
2018	First official language - English	4	96	266
2018	First official language - French	5	95	205

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	10	90	289
2019	First official language - French	14	86	256
2018	First official language - English	16	84	266
2018	First official language - French	14	86	205

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	5223
2019	First official language - French	7	93	5391

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	13	22	3	3	27	7	57	10	5230
2019	First official language - French	21	18	17	2	2	30	9	64	8	5394
2018	First official language - English	20	17	24	3	3	27	5	56	9	4329
2018	First official language - French	18	20	20	3	2	31	6	61	7	4412
2017	First official language - English	19	16	20	3	4	31	7	57	10	4167
2017	First official language - French	14	22	16	2	2	35	8	65	6	4194
2014	First official language - English	18	16	24	3	3	30	7	53	9	4324
2014	First official language - French	13	19	17	2	2	38	8	60	8	4589

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	40	25	18	3	3	11	1	73	7	5215
2019	First official language - French	34	31	16	2	2	13	2	77	5	5397
2018	First official language - English	34	30	19	3	3	11	1	72	7	4329
2018	First official language - French	28	36	17	3	2	13	1	75	5	4410
2017	First official language - English	35	29	15	3	3	12	2	75	8	4165
2017	First official language - French	25	37	15	2	2	16	2	77	5	4189
2014	First official language - English	31	28	19	3	3	15	1	70	7	4325
2014	First official language - French	22	35	17	2	2	20	2	72	5	4591
2011	First official language - English	38	33	15	3	2	9	0	77	6	5070
2011	First official language - French	31	42	13	2	1	11	0	82	3	5352

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	28	20	12	14	1	54	26	5234
2019	First official language - French	21	26	24	13	14	2	48	28	5404
2018	First official language - English	20	26	23	13	17	1	46	31	4330
2018	First official language - French	17	22	25	16	18	1	40	35	4436
2017	First official language - English	21	25	20	13	19	2	47	33	4164
2017	First official language - French	16	20	21	18	21	4	38	40	4188

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	29	24	13	10	1	53	23	5228
2019	First official language - French	22	27	27	15	9	1	49	24	5398
2018	First official language - English	18	27	27	15	11	1	46	27	4330
2018	First official language - French	17	24	31	17	11	0	41	28	4435
2017	First official language - English	18	27	25	16	13	1	46	29	4166
2017	First official language - French	16	22	30	18	13	1	39	31	4193

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	30	20	11	7	1	61	18	5212
2019	First official language - French	25	29	23	13	9	1	55	22	5364
2018	First official language - English	25	30	23	13	7	1	56	21	4314
2018	First official language - French	20	27	26	16	10	2	47	26	4422
2017	First official language - English	23	30	23	13	9	2	54	23	4155
2017	First official language - French	18	25	26	16	12	2	44	29	4192

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	27	20	13	11	1	1	55	25	5220
2019	First official language - French	25	25	22	15	11	1	1	51	27	5373
2018	First official language - English	21	25	23	16	13	1	1	47	30	4311
2018	First official language - French	19	23	24	18	13	1	2	43	32	4415
2017	First official language - English	20	24	21	17	15	1	2	45	33	4159
2017	First official language - French	17	21	24	19	15	1	3	40	36	4192

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	23	11	5	4	0	4	80	9	5216
2019	First official language - French	48	23	13	7	4	0	5	75	12	5378
2018	First official language - English	48	24	14	6	4	0	4	75	11	4325
2018	First official language - French	41	23	16	7	5	1	6	69	13	4425
2017	First official language - English	43	24	13	7	5	1	7	73	12	4150
2017	First official language - French	35	24	17	7	7	1	10	66	15	4183

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	29	18	8	7	0	1	67	15	5211
2019	First official language - French	39	28	18	8	6	0	1	68	14	5380
2018	First official language - English	33	27	21	10	9	0	1	61	18	4319
2018	First official language - French	33	26	22	10	7	1	1	61	17	4424
2017	First official language - English	28	31	21	11	8	0	1	60	19	4156
2017	First official language - French	31	30	23	9	6	0	1	61	15	4183

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	33	19	9	5	1	1	66	14	5225
2019	First official language - French	33	33	20	8	4	1	1	68	12	5381
2018	First official language - English	27	33	23	10	6	1	1	61	16	4320
2018	First official language - French	25	32	25	11	5	1	1	59	16	4403
2017	First official language - English	26	32	21	11	7	1	1	60	18	4153
2017	First official language - French	27	32	22	10	5	1	2	62	16	4173

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	25	31	23	12	8	1	1	57	20	5222
2019	First official language - French	27	31	22	13	5	1	1	59	18	5381
2018	First official language - English	21	30	25	14	9	1	1	52	23	4322
2018	First official language - French	22	30	26	15	6	1	1	52	22	4409
2017	First official language - English	20	29	23	14	11	1	1	50	26	4156
2017	First official language - French	21	30	24	15	8	1	2	52	23	4182

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	31	30	19	11	8	1	1	62	19	5224
2019	First official language - French	32	30	22	10	5	0	1	62	15	5384
2018	First official language - English	25	32	21	12	8	0	1	58	21	4317
2018	First official language - French	26	29	25	13	6	0	1	56	19	4404
2017	First official language - English	26	30	20	13	9	1	1	57	23	4160
2017	First official language - French	26	31	21	12	6	1	2	59	19	4180

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	25	14	8	6	1	1	71	15	5220
2019	First official language - French	43	28	16	8	5	0	1	71	13	5378

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	30	21	11	8	0	1	60	19	5207
2019	First official language - French	32	30	21	10	6	0	1	63	15	5366
2018	First official language - English	27	28	21	14	9	0	1	56	23	4304
2018	First official language - French	26	28	25	13	7	1	1	55	20	4394
2017	First official language - English	25	28	21	13	11	1	1	54	25	4152
2017	First official language - French	25	29	22	13	7	1	2	56	21	4170

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	23	11	5	3	1	80	8	5215
2019	First official language - French	59	21	11	4	3	2	82	7	5377
2018	First official language - English	53	23	12	5	4	2	78	10	4302
2018	First official language - French	52	24	12	4	4	3	79	9	4394
2017	First official language - English	55	24	12	5	3	2	80	8	4157
2017	First official language - French	55	22	12	5	3	3	80	8	4188

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	11	5	2	1	1	5	91	4	5202
2019	First official language - French	71	13	5	2	1	1	7	91	3	5368
2018	First official language - English	71	13	6	2	2	1	4	90	4	4307
2018	First official language - French	66	17	7	3	2	1	6	88	5	4396

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	11	6	3	4	1	2	87	7	5228
2019	First official language - French	75	10	5	4	3	1	3	88	7	5383
2018	First official language - English	70	13	7	3	4	1	3	86	7	4306
2018	First official language - French	69	13	6	3	4	1	5	86	7	4395
2017	First official language - English	70	13	6	4	4	1	3	86	8	4156
2017	First official language - French	71	11	5	3	3	1	6	88	6	4192

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	62	24	8	3	2	1	87	5	5207
2019	First official language - French	62	22	9	3	2	2	85	6	5373
2018	First official language - English	56	26	10	4	2	1	84	6	4321
2018	First official language - French	58	22	10	5	2	3	82	7	4421
2017	First official language - English	57	26	8	4	2	2	85	6	4160
2017	First official language - French	58	22	9	4	2	5	84	6	4185

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	63	18	8	5	5	0	1	82	9	5204
2019	First official language - French	65	16	8	4	3	0	2	83	8	5361
2018	First official language - English	57	21	10	6	5	0	1	79	11	4312
2018	First official language - French	60	18	9	6	5	0	3	80	11	4410
2017	First official language - English	61	19	8	5	5	1	2	81	11	4161
2017	First official language - French	62	16	8	5	4	0	5	82	9	4192

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	61	11	4	2	1	21	92	3	5196
2019	First official language - French	61	11	5	2	1	19	90	4	5363
2018	First official language - English	55	13	5	2	1	24	89	4	4288
2018	First official language - French	57	12	6	2	1	22	88	4	4391
2017	First official language - English	56	13	5	2	1	23	90	4	4157
2017	First official language - French	56	11	5	2	1	24	89	4	4189

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	67	18	7	2	1	0	4	89	4	5205
2019	First official language - French	72	14	6	2	1	0	5	91	3	5373
2018	First official language - English	60	21	10	3	1	0	4	85	5	4303
2018	First official language - French	66	17	7	2	1	0	6	89	3	4400
2017	First official language - English	61	20	8	3	2	1	6	86	5	4137
2017	First official language - French	67	15	6	2	1	0	9	90	4	4166

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	66	15	7	4	5	1	2	83	10	5218
2019	First official language - French	72	12	6	3	3	0	3	87	7	5391
2018	First official language - English	63	16	8	4	6	1	3	81	10	4316
2018	First official language - French	67	14	7	4	4	1	4	85	8	4416
2017	First official language - English	63	16	8	4	5	1	4	83	9	4168
2017	First official language - French	67	13	7	4	3	0	6	85	8	4188

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	26	11	4	2	1	83	6	5212
2019	First official language - French	56	23	12	3	2	2	82	5	5377
2018	First official language - English	50	28	13	4	3	2	80	7	4314
2018	First official language - French	50	27	14	5	2	3	79	7	4415
2017	First official language - English	49	30	13	4	2	2	81	6	4158
2017	First official language - French	52	25	12	5	2	4	80	7	4186

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	34	32	12	4	52	16	5230
2019	First official language - French	18	33	34	12	3	51	15	5402
2018	First official language - English	14	33	34	13	5	47	18	4337
2018	First official language - French	13	30	38	14	5	44	19	4437
2017	First official language - English	11	29	37	15	7	41	22	4166
2017	First official language - French	11	27	41	15	6	38	21	4199

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	18	38	23	11	0	34	28	5202
2019	First official language - French	6	18	36	26	14	0	40	24	5372
2018	First official language - English	11	19	40	21	9	0	30	30	4264
2018	First official language - French	8	18	37	24	12	0	36	27	4379
2017	First official language - English	11	21	39	20	9	0	28	32	4155
2017	First official language - French	6	20	37	24	12	1	36	26	4183

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	38	12	6	2	2	79	9	5213
2019	First official language - French	37	40	14	4	2	2	80	6	5384
2018	First official language - English	37	39	13	6	3	2	78	9	4329
2018	First official language - French	31	43	15	5	3	3	76	9	4432
2017	First official language - English	29	41	14	8	5	3	72	13	4164
2017	First official language - French	20	41	20	8	4	7	65	13	4189

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	16	12	6	1	65	19	5224
2019	First official language - French	28	37	18	11	5	1	66	16	5399
2018	First official language - English	28	35	16	12	8	2	64	20	4340
2018	First official language - French	23	39	19	11	6	2	63	18	4434
2017	First official language - English	20	37	17	13	11	2	58	25	4168
2017	First official language - French	14	42	21	13	8	2	58	21	4194

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	16	84	5235
2019	First official language - French	13	87	5407
2017	First official language - English	17	83	4165
2017	First official language - French	14	86	4192
2014	First official language - English	17	83	4312
2014	First official language - French	13	87	4578

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	81	19	827
2019	First official language - French	80	20	713
2017	First official language - English	78	22	718
2017	First official language - French	79	21	598
2014	First official language - English	80	20	715
2014	First official language - French	81	19	588

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	54	28	6	9	2	0	1	82	11	652
2019	First official language - French	50	34	6	6	3	0	0	85	9	563
2017	First official language - English	43	39	7	7	3	0	1	83	10	561
2017	First official language - French	46	37	6	8	3	0	0	83	11	471
2014	First official language - English	54	28	6	8	4	1	0	82	12	572
2014	First official language - French	52	33	7	6	0	0	1	87	6	472

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	34	19	10	9	1	1	26	74	5207
2019	First official language - French	24	29	23	13	9	1	1	25	75	5393
2018	First official language - English	28	29	19	11	11	1	1	28	72	4344
2018	First official language - French	25	25	24	13	11	1	1	26	74	4444
2017	First official language - English	28	27	19	10	13	2	1	29	71	4173
2017	First official language - French	29	21	22	13	12	2	1	30	70	4198

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	59	41	3813
2019	First official language - French	65	35	3998

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	3751
2019	First official language - French	34	66	3928
2018	First official language - English	31	69	3046
2018	First official language - French	28	72	3214

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	21	19	17	19	2	7	38	40	3742
2019	First official language - French	12	23	19	18	19	2	8	38	41	3933
2018	First official language - English	11	22	18	18	24	1	6	36	45	3054
2018	First official language - French	9	21	20	19	22	1	8	33	45	3228
2017	First official language - English	12	22	16	16	25	2	7	38	45	2848
2017	First official language - French	8	20	15	18	26	2	11	33	50	2832

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	17	18	18	28	2	8	29	51	3742
2019	First official language - French	7	18	18	21	27	2	7	27	53	3922
2018	First official language - English	7	13	16	19	37	2	6	22	61	3054
2018	First official language - French	4	13	17	21	36	1	6	19	63	3227
2017	First official language - English	6	11	12	15	44	4	8	19	67	2848
2017	First official language - French	4	9	11	18	46	2	10	14	73	2837

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	18	13	8	9	1	6	66	19	5152
2019	First official language - French	38	18	16	11	10	1	7	60	23	5326
2018	First official language - English	41	17	14	8	12	1	7	63	22	4337
2018	First official language - French	34	16	16	13	13	1	9	54	28	4429

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment