2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	41	4	8	2	85	10	3232
2019	3 to 10 years in current department or agency	37	45	6	9	3	82	13	3278
2019	11 to 20 years in current department or agency	33	46	6	11	4	79	15	2139
2019	More than 20 years in current department or agency	36	45	7	8	4	81	12	643
2017	Less than 3 years in current department or agency	37	46	4	10	4	82	13	2150
2017	3 to 10 years in current department or agency	30	46	5	13	6	75	20	3337
2017	11 to 20 years in current department or agency	29	48	7	11	5	77	16	1918
2017	More than 20 years in current department or agency	32	47	5	11	5	79	16	840
2014	Less than 3 years in current department or agency	37	46	5	9	3	82	13	1542
2014	3 to 10 years in current department or agency	32	47	6	11	4	79	15	4107
2014	11 to 20 years in current department or agency	30	48	7	10	4	79	15	1893
2014	More than 20 years in current department or agency	36	43	6	11	4	79	15	1296

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	22	6	5	2	1	87	7	3224
2019	3 to 10 years in current department or agency	60	24	6	7	2	1	85	9	3274
2019	11 to 20 years in current department or agency	56	26	6	7	3	1	83	11	2142
2019	More than 20 years in current department or agency	61	24	6	5	3	1	86	8	644
2017	Less than 3 years in current department or agency	62	23	5	6	3	1	86	9	2146
2017	3 to 10 years in current department or agency	57	25	7	7	3	0	83	11	3334
2017	11 to 20 years in current department or agency	54	26	6	9	4	1	81	12	1921
2017	More than 20 years in current department or agency	58	27	7	5	2	1	86	7	839
2014	Less than 3 years in current department or agency	61	23	7	6	3	1	85	9	1541
2014	3 to 10 years in current department or agency	54	25	8	9	4	1	80	12	4103
2014	11 to 20 years in current department or agency	52	26	7	9	4	2	80	13	1888
2014	More than 20 years in current department or agency	55	28	6	6	3	1	85	9	1295

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	34	7	8	3	0	82	11	3220
2019	3 to 10 years in current department or agency	45	35	8	9	4	0	80	13	3274
2019	11 to 20 years in current department or agency	40	38	8	9	5	0	78	14	2146
2019	More than 20 years in current department or agency	43	35	8	9	4	0	78	14	646
2017	Less than 3 years in current department or agency	45	35	7	8	4	0	80	12	2149
2017	3 to 10 years in current department or agency	39	39	7	9	5	0	78	14	3332
2017	11 to 20 years in current department or agency	38	41	8	8	5	0	79	14	1918
2017	More than 20 years in current department or agency	40	37	8	9	6	1	77	16	840
2014	Less than 3 years in current department or agency	43	37	7	8	5	0	81	13	1542
2014	3 to 10 years in current department or agency	42	37	8	9	4	0	80	13	4104
2014	11 to 20 years in current department or agency	39	41	7	8	4	0	81	12	1890
2014	More than 20 years in current department or agency	45	37	6	7	5	0	82	12	1296

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	39	13	15	6	0	67	20	3219
2019	3 to 10 years in current department or agency	29	40	13	12	6	0	69	18	3265
2019	11 to 20 years in current department or agency	27	43	14	11	4	0	71	15	2130
2019	More than 20 years in current department or agency	35	40	13	7	3	1	77	11	645
2018	Less than 3 years in current department or agency	28	43	10	13	6	0	71	19	3080
2018	3 to 10 years in current department or agency	25	45	10	14	6	0	70	20	3045
2018	11 to 20 years in current department or agency	22	47	13	12	5	1	69	17	1937
2018	More than 20 years in current department or agency	32	45	9	9	4	1	77	13	639
2017	Less than 3 years in current department or agency	28	38	11	13	9	1	67	22	2149
2017	3 to 10 years in current department or agency	26	38	12	14	10	0	64	24	3338
2017	11 to 20 years in current department or agency	25	41	13	14	6	0	67	19	1917
2017	More than 20 years in current department or agency	30	40	12	10	6	1	71	17	837
2014	Less than 3 years in current department or agency	30	38	10	13	8	1	68	22	1540
2014	3 to 10 years in current department or agency	25	38	14	15	9	0	63	23	4108
2014	11 to 20 years in current department or agency	21	40	13	16	10	0	61	26	1893
2014	More than 20 years in current department or agency	29	37	12	12	9	1	67	21	1297

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	33	8	5	2	84	7	3208
2019	3 to 10 years in current department or agency	48	37	9	5	2	85	6	3255
2019	11 to 20 years in current department or agency	44	40	8	5	2	84	8	2132
2019	More than 20 years in current department or agency	48	37	8	5	1	86	6	640
2017	Less than 3 years in current department or agency	51	35	7	6	2	86	7	2141
2017	3 to 10 years in current department or agency	46	39	7	6	3	85	8	3321
2017	11 to 20 years in current department or agency	44	42	8	4	2	86	6	1916
2017	More than 20 years in current department or agency	49	37	8	4	2	86	6	839
2014	Less than 3 years in current department or agency	50	35	7	5	2	86	7	1537
2014	3 to 10 years in current department or agency	43	40	9	5	2	84	7	4105
2014	11 to 20 years in current department or agency	42	43	9	5	1	84	7	1891
2014	More than 20 years in current department or agency	48	38	7	4	2	86	6	1297

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	30	8	5	3	0	1	84	9	3222
2019	3 to 10 years in current department or agency	48	33	9	6	4	0	0	81	10	3260
2019	11 to 20 years in current department or agency	42	36	11	6	4	0	1	79	10	2139
2019	More than 20 years in current department or agency	43	33	12	6	4	0	1	77	10	642
2018	Less than 3 years in current department or agency	51	31	9	5	2	1	1	83	7	3073
2018	3 to 10 years in current department or agency	43	36	10	7	4	0	0	79	11	3034
2018	11 to 20 years in current department or agency	41	36	11	7	5	0	0	77	12	1937
2018	More than 20 years in current department or agency	45	36	10	5	3	0	1	82	9	641
2017	Less than 3 years in current department or agency	51	30	9	5	3	0	1	82	8	2145
2017	3 to 10 years in current department or agency	41	36	10	8	5	0	0	77	13	3327
2017	11 to 20 years in current department or agency	38	37	11	8	5	0	0	76	13	1918
2017	More than 20 years in current department or agency	42	36	13	6	3	0	0	78	9	839
2014	Less than 3 years in current department or agency	41	32	11	8	6	1	1	75	14	1542
2014	3 to 10 years in current department or agency	36	36	13	9	5	0	1	72	14	4107
2014	11 to 20 years in current department or agency	32	38	15	9	4	1	1	71	13	1892
2014	More than 20 years in current department or agency	35	37	14	8	6	0	1	72	14	1292

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	38	12	6	4	77	10	3228
2019	3 to 10 years in current department or agency	36	42	11	7	4	78	11	3279
2019	11 to 20 years in current department or agency	34	41	14	6	5	75	11	2137
2019	More than 20 years in current department or agency	39	38	12	7	3	77	10	643
2018	Less than 3 years in current department or agency	38	40	12	6	3	78	10	3069
2018	3 to 10 years in current department or agency	33	42	12	8	5	75	13	3024
2018	11 to 20 years in current department or agency	30	43	13	9	5	73	14	1928
2018	More than 20 years in current department or agency	38	41	11	7	2	79	10	637
2017	Less than 3 years in current department or agency	36	43	11	6	4	80	10	2149
2017	3 to 10 years in current department or agency	30	44	11	9	6	74	15	3335
2017	11 to 20 years in current department or agency	30	46	12	8	4	76	12	1919
2017	More than 20 years in current department or agency	34	46	11	6	3	80	9	840
2014	Less than 3 years in current department or agency	31	45	11	9	5	76	14	1540
2014	3 to 10 years in current department or agency	27	44	14	9	6	71	15	4109
2014	11 to 20 years in current department or agency	28	45	12	10	5	73	15	1892
2014	More than 20 years in current department or agency	32	48	10	6	4	80	10	1297

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	37	14	9	5	1	0	72	14	3228
2019	3 to 10 years in current department or agency	27	38	16	12	7	0	0	65	19	3272
2019	11 to 20 years in current department or agency	23	38	17	13	8	0	0	62	21	2136
2019	More than 20 years in current department or agency	26	38	17	12	6	0	0	64	19	647
2018	Less than 3 years in current department or agency	35	35	16	8	5	1	1	70	13	3070
2018	3 to 10 years in current department or agency	25	36	18	12	9	0	0	61	21	3035
2018	11 to 20 years in current department or agency	22	33	20	14	11	0	0	56	25	1937
2018	More than 20 years in current department or agency	25	37	18	11	8	0	0	62	20	637
2017	Less than 3 years in current department or agency	35	36	13	9	6	1	0	72	15	2149
2017	3 to 10 years in current department or agency	23	35	18	14	10	0	0	58	24	3333
2017	11 to 20 years in current department or agency	20	36	20	15	9	0	0	56	24	1920
2017	More than 20 years in current department or agency	27	35	17	12	9	0	0	62	21	837
2014	Less than 3 years in current department or agency	29	35	17	11	7	0	1	64	19	1542
2014	3 to 10 years in current department or agency	20	37	19	14	10	0	0	57	24	4105
2014	11 to 20 years in current department or agency	18	37	19	16	10	0	0	55	25	1892
2014	More than 20 years in current department or agency	23	35	20	13	9	0	0	58	22	1297

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	41	12	10	4	74	13	3221
2019	3 to 10 years in current department or agency	30	43	13	10	4	73	14	3259
2019	11 to 20 years in current department or agency	30	44	12	10	4	74	14	2127
2019	More than 20 years in current department or agency	33	46	10	8	3	79	11	645
2018	Less than 3 years in current department or agency	32	39	14	9	5	72	14	3079
2018	3 to 10 years in current department or agency	27	43	14	11	6	70	17	3034
2018	11 to 20 years in current department or agency	28	42	14	10	6	71	16	1937
2018	More than 20 years in current department or agency	32	46	12	8	3	77	11	640
2017	Less than 3 years in current department or agency	30	42	13	9	5	72	15	2149
2017	3 to 10 years in current department or agency	26	41	14	12	7	67	19	3336
2017	11 to 20 years in current department or agency	27	44	14	10	4	72	14	1919
2017	More than 20 years in current department or agency	32	44	11	8	5	76	13	840

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	37	9	5	2	0	84	7	3215
2019	3 to 10 years in current department or agency	42	41	10	5	2	0	83	7	3261
2019	11 to 20 years in current department or agency	37	43	11	5	2	0	81	7	2130
2019	More than 20 years in current department or agency	44	39	12	4	2	0	82	6	643
2018	Less than 3 years in current department or agency	47	39	8	4	1	0	87	5	3070
2018	3 to 10 years in current department or agency	40	43	10	5	3	0	83	7	3026
2018	11 to 20 years in current department or agency	38	43	11	5	3	1	82	7	1934
2018	More than 20 years in current department or agency	43	43	9	3	1	0	87	4	639
2017	Less than 3 years in current department or agency	42	42	9	4	2	0	84	7	2145
2017	3 to 10 years in current department or agency	34	43	12	6	4	0	78	10	3336
2017	11 to 20 years in current department or agency	35	44	12	6	3	1	80	8	1915
2017	More than 20 years in current department or agency	40	42	11	4	3	0	83	6	840
2014	Less than 3 years in current department or agency	40	41	10	5	3	1	82	8	1541
2014	3 to 10 years in current department or agency	34	43	13	5	3	1	78	9	4107
2014	11 to 20 years in current department or agency	33	44	13	6	3	1	78	9	1889
2014	More than 20 years in current department or agency	39	42	11	5	2	1	82	7	1295

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	37	14	7	5	73	12	3220
2019	3 to 10 years in current department or agency	32	38	14	10	6	70	16	3269
2019	11 to 20 years in current department or agency	27	37	16	12	8	64	20	2135
2019	More than 20 years in current department or agency	31	36	14	12	7	67	19	646
2018	Less than 3 years in current department or agency	37	39	13	7	4	76	11	3068
2018	3 to 10 years in current department or agency	27	39	16	10	8	66	18	3022
2018	11 to 20 years in current department or agency	25	37	17	12	10	62	21	1928
2018	More than 20 years in current department or agency	30	38	16	10	6	68	16	637
2017	Less than 3 years in current department or agency	37	38	12	7	6	75	13	2146
2017	3 to 10 years in current department or agency	25	37	16	11	10	63	21	3330
2017	11 to 20 years in current department or agency	24	37	17	13	9	61	22	1919
2017	More than 20 years in current department or agency	30	35	16	11	8	66	18	837

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	33	10	3	2	85	5	3212
2019	3 to 10 years in current department or agency	51	35	10	3	2	85	5	3255
2019	11 to 20 years in current department or agency	49	36	9	4	2	85	5	2127
2019	More than 20 years in current department or agency	58	30	8	3	1	88	4	643
2018	Less than 3 years in current department or agency	50	35	10	3	2	85	5	3054
2018	3 to 10 years in current department or agency	48	36	10	4	2	84	6	3013
2018	11 to 20 years in current department or agency	48	36	9	4	2	85	6	1927
2018	More than 20 years in current department or agency	55	33	8	4	1	88	5	638
2017	Less than 3 years in current department or agency	52	36	8	2	2	88	4	2148
2017	3 to 10 years in current department or agency	46	38	10	4	2	83	6	3326
2017	11 to 20 years in current department or agency	50	36	9	3	1	86	5	1918
2017	More than 20 years in current department or agency	56	34	7	3	1	90	3	836
2014	Less than 3 years in current department or agency	59	29	8	3	1	88	4	1542
2014	3 to 10 years in current department or agency	55	31	9	3	1	87	4	4105
2014	11 to 20 years in current department or agency	56	31	9	3	1	87	4	1893
2014	More than 20 years in current department or agency	64	28	6	1	1	92	2	1293

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	37	15	8	5	0	71	14	3212
2019	3 to 10 years in current department or agency	32	37	14	10	6	0	70	16	3264
2019	11 to 20 years in current department or agency	26	39	15	12	7	0	65	20	2132
2019	More than 20 years in current department or agency	30	36	16	11	5	0	67	17	643
2018	Less than 3 years in current department or agency	31	39	15	9	5	1	71	13	3057
2018	3 to 10 years in current department or agency	29	38	15	11	7	0	67	18	3017
2018	11 to 20 years in current department or agency	25	38	15	12	9	0	63	22	1926
2018	More than 20 years in current department or agency	32	37	14	10	7	0	68	18	636
2017	Less than 3 years in current department or agency	32	38	15	9	5	1	71	14	2146
2017	3 to 10 years in current department or agency	26	40	14	11	8	0	66	20	3326
2017	11 to 20 years in current department or agency	26	38	15	12	8	0	64	20	1914
2017	More than 20 years in current department or agency	29	40	14	11	6	1	69	17	833
2014	Less than 3 years in current department or agency	25	41	14	11	7	1	66	19	1543
2014	3 to 10 years in current department or agency	20	41	15	14	9	0	61	23	4104
2014	11 to 20 years in current department or agency	19	41	15	14	11	0	61	25	1891
2014	More than 20 years in current department or agency	24	42	13	13	8	0	66	21	1295

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	34	15	6	4	0	74	11	3220
2019	3 to 10 years in current department or agency	36	35	15	9	5	0	71	14	3267
2019	11 to 20 years in current department or agency	31	34	18	11	6	0	65	17	2136
2019	More than 20 years in current department or agency	35	33	18	8	5	0	68	13	644
2018	Less than 3 years in current department or agency	38	35	15	7	4	0	74	11	3056
2018	3 to 10 years in current department or agency	32	36	16	10	6	0	68	16	3022
2018	11 to 20 years in current department or agency	27	35	18	11	9	0	62	20	1925
2018	More than 20 years in current department or agency	36	33	16	10	4	0	69	15	637
2017	Less than 3 years in current department or agency	39	35	13	9	4	0	74	13	2148
2017	3 to 10 years in current department or agency	31	36	16	10	7	1	67	17	3323
2017	11 to 20 years in current department or agency	30	34	18	12	6	0	64	18	1916
2017	More than 20 years in current department or agency	33	37	14	10	6	0	69	16	836
2014	Less than 3 years in current department or agency	33	37	14	9	6	1	71	15	1542
2014	3 to 10 years in current department or agency	26	38	18	11	7	0	64	18	4105
2014	11 to 20 years in current department or agency	24	38	17	13	9	0	62	21	1892
2014	More than 20 years in current department or agency	29	38	15	11	7	0	67	18	1297

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	40	11	7	3	78	11	3185
2019	3 to 10 years in current department or agency	33	42	13	8	4	75	12	3232
2019	11 to 20 years in current department or agency	28	42	15	10	5	70	15	2106
2019	More than 20 years in current department or agency	34	38	16	8	3	73	12	633
2018	Less than 3 years in current department or agency	37	37	13	9	4	74	13	3058
2018	3 to 10 years in current department or agency	30	37	17	10	7	67	17	3016
2018	11 to 20 years in current department or agency	26	38	16	12	8	64	20	1932
2018	More than 20 years in current department or agency	32	35	18	9	5	68	14	639
2017	Less than 3 years in current department or agency	39	39	10	8	4	78	11	2148
2017	3 to 10 years in current department or agency	29	38	15	11	7	67	18	3327
2017	11 to 20 years in current department or agency	26	40	17	12	6	66	18	1913
2017	More than 20 years in current department or agency	34	34	15	11	6	69	16	834
2014	Less than 3 years in current department or agency	35	38	13	9	6	73	14	1541
2014	3 to 10 years in current department or agency	26	42	16	10	5	69	15	4102
2014	11 to 20 years in current department or agency	25	40	16	12	6	65	19	1893
2014	More than 20 years in current department or agency	32	36	15	10	6	68	17	1296

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	36	9	5	3	83	8	3236
2019	3 to 10 years in current department or agency	40	41	10	5	3	82	8	3273
2019	11 to 20 years in current department or agency	38	41	13	5	3	79	8	2141
2019	More than 20 years in current department or agency	47	35	11	6	1	82	7	643
2018	Less than 3 years in current department or agency	46	36	10	5	2	83	7	3075
2018	3 to 10 years in current department or agency	37	41	12	6	4	78	9	3030
2018	11 to 20 years in current department or agency	34	43	12	6	4	77	10	1934
2018	More than 20 years in current department or agency	44	40	11	3	2	84	5	634
2017	Less than 3 years in current department or agency	47	37	8	4	3	84	8	2141
2017	3 to 10 years in current department or agency	34	41	12	8	4	76	12	3320
2017	11 to 20 years in current department or agency	37	42	13	5	3	79	8	1916
2017	More than 20 years in current department or agency	43	39	11	5	2	82	7	832
2014	Less than 3 years in current department or agency	40	38	11	6	4	79	10	1539
2014	3 to 10 years in current department or agency	33	42	14	7	4	76	10	4102
2014	11 to 20 years in current department or agency	35	43	13	6	3	79	9	1890
2014	More than 20 years in current department or agency	44	40	10	4	3	84	6	1296

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	33	15	6	3	0	1	77	8	3223
2019	3 to 10 years in current department or agency	33	34	18	9	6	0	1	67	14	3267
2019	11 to 20 years in current department or agency	34	34	18	8	5	0	1	69	13	2130
2019	More than 20 years in current department or agency	34	34	20	6	6	0	1	68	12	636
2018	Less than 3 years in current department or agency	44	33	14	6	3	1	1	77	9	3081
2018	3 to 10 years in current department or agency	34	32	18	9	7	0	1	66	16	3047
2018	11 to 20 years in current department or agency	33	34	17	9	5	0	1	68	14	1941
2018	More than 20 years in current department or agency	35	28	23	9	5	0	1	64	13	639
2017	Less than 3 years in current department or agency	41	35	13	6	4	0	1	77	10	2152
2017	3 to 10 years in current department or agency	33	35	16	9	6	0	1	69	14	3333
2017	11 to 20 years in current department or agency	33	36	17	8	5	0	1	69	13	1919
2017	More than 20 years in current department or agency	32	36	18	9	3	0	2	70	12	838
2014	Less than 3 years in current department or agency	42	29	14	8	6	0	1	72	14	1543
2014	3 to 10 years in current department or agency	37	37	16	6	4	0	1	74	10	4107
2014	11 to 20 years in current department or agency	37	33	19	8	4	0	0	70	11	1893
2014	More than 20 years in current department or agency	35	32	19	8	4	0	1	68	13	1297

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	25	34	19	10	1	1	29	37	3228
2019	3 to 10 years in current department or agency	12	29	35	17	6	0	1	24	41	3275
2019	11 to 20 years in current department or agency	11	31	36	15	5	0	1	21	42	2139
2019	More than 20 years in current department or agency	10	31	38	14	5	1	2	19	42	642
2018	Less than 3 years in current department or agency	10	24	32	21	10	2	2	32	35	3072
2018	3 to 10 years in current department or agency	14	28	35	15	6	0	2	22	42	3038
2018	11 to 20 years in current department or agency	12	29	38	14	5	0	2	19	42	1932
2018	More than 20 years in current department or agency	10	31	37	15	5	0	2	21	41	638
2017	Less than 3 years in current department or agency	11	21	34	20	10	2	3	32	33	2144
2017	3 to 10 years in current department or agency	15	28	33	14	6	1	3	21	44	3323
2017	11 to 20 years in current department or agency	13	28	36	14	5	1	3	20	42	1907
2017	More than 20 years in current department or agency	12	30	35	15	5	1	3	20	43	831
2014	Less than 3 years in current department or agency	11	24	33	17	10	2	3	29	36	1540
2014	3 to 10 years in current department or agency	12	29	34	15	6	1	2	22	43	4102
2014	11 to 20 years in current department or agency	11	33	36	13	5	1	2	18	45	1886
2014	More than 20 years in current department or agency	11	32	37	13	4	0	2	17	45	1297

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	19	25	24	16	3	2	42	31	3214
2019	3 to 10 years in current department or agency	12	21	29	23	12	2	1	36	34	3267
2019	11 to 20 years in current department or agency	12	23	32	21	9	2	2	31	36	2133
2019	More than 20 years in current department or agency	8	23	35	21	9	1	2	32	33	641
2018	Less than 3 years in current department or agency	9	18	26	24	18	4	3	44	28	3055
2018	3 to 10 years in current department or agency	15	21	31	20	10	2	2	31	37	3026
2018	11 to 20 years in current department or agency	14	26	30	19	7	2	2	27	42	1927
2018	More than 20 years in current department or agency	12	23	35	20	8	1	2	29	35	639
2017	Less than 3 years in current department or agency	8	16	27	23	17	5	5	44	26	2137
2017	3 to 10 years in current department or agency	15	22	29	18	10	2	3	30	39	3321
2017	11 to 20 years in current department or agency	13	25	31	17	8	2	4	27	41	1899
2017	More than 20 years in current department or agency	13	24	32	15	9	2	4	26	39	830
2014	Less than 3 years in current department or agency	9	16	25	25	16	5	4	45	28	1539
2014	3 to 10 years in current department or agency	12	22	30	21	9	3	3	32	36	4095
2014	11 to 20 years in current department or agency	13	25	33	18	6	3	2	25	40	1887
2014	More than 20 years in current department or agency	13	24	34	18	7	1	3	26	39	1295

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	20	29	20	13	3	3	36	33	3214
2019	3 to 10 years in current department or agency	16	25	31	16	8	1	3	25	43	3264
2019	11 to 20 years in current department or agency	17	27	30	15	5	2	3	21	47	2140
2019	More than 20 years in current department or agency	18	28	31	12	6	1	3	19	49	641
2018	Less than 3 years in current department or agency	12	21	28	20	13	3	3	34	36	3059
2018	3 to 10 years in current department or agency	17	27	31	14	6	1	3	21	47	3032
2018	11 to 20 years in current department or agency	20	29	28	12	6	1	4	19	52	1926
2018	More than 20 years in current department or agency	18	30	28	13	6	1	4	20	50	634
2017	Less than 3 years in current department or agency	13	20	29	17	12	3	5	31	37	2139
2017	3 to 10 years in current department or agency	19	26	29	13	6	1	5	21	48	3319
2017	11 to 20 years in current department or agency	20	28	29	11	5	2	6	17	52	1904
2017	More than 20 years in current department or agency	21	29	26	12	5	2	5	18	54	832
2014	Less than 3 years in current department or agency	15	23	27	15	11	4	4	28	42	1537
2014	3 to 10 years in current department or agency	21	27	28	13	6	2	4	20	51	4098
2014	11 to 20 years in current department or agency	24	28	24	12	5	2	5	18	56	1888
2014	More than 20 years in current department or agency	24	29	28	11	4	1	3	16	55	1295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	14	29	30	18	1	2	49	21	3204
2019	3 to 10 years in current department or agency	11	19	35	24	10	1	1	35	30	3256
2019	11 to 20 years in current department or agency	13	25	36	19	6	0	1	25	38	2130
2019	More than 20 years in current department or agency	9	23	42	18	7	0	1	26	32	642
2018	Less than 3 years in current department or agency	6	12	29	29	19	2	3	51	19	3045
2018	3 to 10 years in current department or agency	11	20	33	24	9	0	2	34	32	3025
2018	11 to 20 years in current department or agency	12	25	38	18	6	1	2	24	38	1926
2018	More than 20 years in current department or agency	11	23	37	22	6	0	1	29	34	635
2017	Less than 3 years in current department or agency	6	12	28	29	19	2	4	50	20	2132
2017	3 to 10 years in current department or agency	12	20	35	20	9	1	3	30	34	3308
2017	11 to 20 years in current department or agency	14	25	34	18	6	1	3	24	40	1904
2017	More than 20 years in current department or agency	10	24	38	18	5	0	3	24	36	833
2014	Less than 3 years in current department or agency	9	15	30	23	17	2	4	42	25	1536
2014	3 to 10 years in current department or agency	10	21	35	22	8	1	3	31	32	4093
2014	11 to 20 years in current department or agency	11	25	38	17	6	0	2	24	37	1887
2014	More than 20 years in current department or agency	12	23	38	19	5	1	2	25	36	1287

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	25	26	20	2	3	48	25	3217
2019	3 to 10 years in current department or agency	15	23	30	20	10	1	2	31	39	3267
2019	11 to 20 years in current department or agency	18	27	30	16	6	1	2	24	46	2134
2019	More than 20 years in current department or agency	17	27	33	13	7	1	2	21	45	642
2018	Less than 3 years in current department or agency	9	16	26	24	18	3	4	46	26	3069
2018	3 to 10 years in current department or agency	18	26	29	16	8	1	2	25	45	3038
2018	11 to 20 years in current department or agency	20	30	31	12	4	0	2	17	52	1932
2018	More than 20 years in current department or agency	18	27	35	13	5	0	2	18	46	636
2017	Less than 3 years in current department or agency	9	14	27	23	17	4	5	44	26	2137
2017	3 to 10 years in current department or agency	19	26	26	15	8	1	4	25	48	3316
2017	11 to 20 years in current department or agency	22	28	27	12	6	1	4	19	52	1902
2017	More than 20 years in current department or agency	20	29	29	13	5	0	4	20	51	830
2014	Less than 3 years in current department or agency	14	20	23	19	16	3	5	38	36	1537
2014	3 to 10 years in current department or agency	20	27	28	14	7	1	3	22	49	4099
2014	11 to 20 years in current department or agency	23	30	27	11	6	0	3	17	55	1887
2014	More than 20 years in current department or agency	24	29	27	12	4	1	2	17	55	1294

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	18	23	21	19	4	3	43	32	3214
2019	3 to 10 years in current department or agency	14	21	28	21	12	1	2	34	37	3253
2019	11 to 20 years in current department or agency	14	23	28	21	10	2	2	32	39	2122
2019	More than 20 years in current department or agency	11	24	31	20	10	2	2	31	37	642
2018	Less than 3 years in current department or agency	12	18	23	21	17	6	4	42	33	3059
2018	3 to 10 years in current department or agency	15	23	27	20	10	2	3	31	40	3025
2018	11 to 20 years in current department or agency	14	23	30	21	8	2	3	30	38	1928
2018	More than 20 years in current department or agency	13	21	32	22	7	2	2	31	35	635
2017	Less than 3 years in current department or agency	12	16	22	21	16	7	6	43	32	2138
2017	3 to 10 years in current department or agency	16	21	27	19	10	2	4	32	39	3325
2017	11 to 20 years in current department or agency	14	22	29	19	9	3	5	30	39	1910
2017	More than 20 years in current department or agency	12	24	27	22	8	2	4	32	39	835
2014	Less than 3 years in current department or agency	12	16	23	20	16	7	5	41	32	1541
2014	3 to 10 years in current department or agency	11	19	27	23	13	2	5	39	33	4093
2014	11 to 20 years in current department or agency	10	18	30	23	11	3	5	37	30	1889
2014	More than 20 years in current department or agency	10	22	29	24	9	2	5	35	34	1295

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	20	30	19	14	3	2	35	33	3217
2019	3 to 10 years in current department or agency	15	26	33	16	8	1	1	24	42	3266
2019	11 to 20 years in current department or agency	17	27	35	15	5	1	2	20	45	2135
2019	More than 20 years in current department or agency	17	29	33	12	7	1	1	19	47	644
2018	Less than 3 years in current department or agency	12	20	30	19	12	4	3	33	35	3065
2018	3 to 10 years in current department or agency	18	27	33	14	5	1	2	20	46	3031
2018	11 to 20 years in current department or agency	20	29	31	12	4	1	2	17	51	1937
2018	More than 20 years in current department or agency	17	29	36	12	4	1	2	16	48	637
2017	Less than 3 years in current department or agency	12	19	31	17	13	4	4	32	34	2140
2017	3 to 10 years in current department or agency	19	26	32	13	6	2	3	19	48	3318
2017	11 to 20 years in current department or agency	19	29	34	9	5	2	3	15	50	1910
2017	More than 20 years in current department or agency	19	30	32	9	5	1	4	15	51	836
2014	Less than 3 years in current department or agency	15	21	30	15	12	4	4	29	38	1539
2014	3 to 10 years in current department or agency	17	25	34	12	7	2	3	20	44	4102
2014	11 to 20 years in current department or agency	21	27	32	11	5	2	2	16	50	1890
2014	More than 20 years in current department or agency	21	28	30	12	4	1	3	17	52	1296

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	19	32	24	14	1	2	39	28	3227
2019	3 to 10 years in current department or agency	14	24	32	19	9	0	1	29	38	3273
2019	11 to 20 years in current department or agency	14	25	35	18	6	1	1	25	40	2134
2019	More than 20 years in current department or agency	11	24	38	18	7	1	1	25	36	644

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	17	6	3	2	0	1	89	5	3227
2019	3 to 10 years in current department or agency	68	20	5	4	2	0	1	88	6	3273
2019	11 to 20 years in current department or agency	64	21	6	5	3	0	1	86	8	2141
2019	More than 20 years in current department or agency	66	20	6	4	2	0	2	88	6	645
2017	Less than 3 years in current department or agency	69	17	4	5	2	1	2	89	6	2147
2017	3 to 10 years in current department or agency	66	20	4	4	2	0	2	89	6	3330
2017	11 to 20 years in current department or agency	63	22	5	5	2	0	3	87	7	1918
2017	More than 20 years in current department or agency	60	22	8	4	2	0	3	86	7	836
2014	Less than 3 years in current department or agency	71	17	4	4	2	0	2	90	6	1542
2014	3 to 10 years in current department or agency	65	19	5	5	3	0	2	86	8	4103
2014	11 to 20 years in current department or agency	66	20	5	4	2	0	3	89	6	1891
2014	More than 20 years in current department or agency	64	20	5	4	2	0	4	88	7	1296

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	28	15	7	4	6	4	71	12	3229
2019	3 to 10 years in current department or agency	29	33	17	8	6	4	3	66	15	3273
2019	11 to 20 years in current department or agency	24	35	17	9	7	5	3	65	17	2137
2019	More than 20 years in current department or agency	29	34	18	9	5	4	3	67	14	643
2018	Less than 3 years in current department or agency	27	33	16	7	4	8	4	69	13	3067
2018	3 to 10 years in current department or agency	22	34	18	10	8	5	3	61	20	3037
2018	11 to 20 years in current department or agency	18	37	18	10	8	6	3	60	20	1931
2018	More than 20 years in current department or agency	24	37	19	9	5	3	2	64	15	635
2017	Less than 3 years in current department or agency	33	30	13	6	5	7	7	73	13	2145
2017	3 to 10 years in current department or agency	26	32	17	10	7	5	4	64	18	3330
2017	11 to 20 years in current department or agency	21	34	18	9	8	6	4	61	19	1917
2017	More than 20 years in current department or agency	25	35	20	10	6	3	2	63	17	837
2014	Less than 3 years in current department or agency	34	31	12	8	4	6	5	72	14	1542
2014	3 to 10 years in current department or agency	26	32	17	10	7	4	3	63	19	4107
2014	11 to 20 years in current department or agency	25	37	16	9	6	4	2	67	16	1893
2014	More than 20 years in current department or agency	29	36	17	9	5	2	2	69	14	1295

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	26	9	7	4	1	0	81	11	3213
2019	3 to 10 years in current department or agency	46	32	9	7	5	1	0	79	12	3266
2019	11 to 20 years in current department or agency	45	34	8	6	5	1	0	80	12	2140
2019	More than 20 years in current department or agency	46	29	12	7	5	1	0	76	12	646
2018	Less than 3 years in current department or agency	50	30	8	7	4	1	0	81	11	3070
2018	3 to 10 years in current department or agency	41	33	10	9	6	1	0	75	16	3030
2018	11 to 20 years in current department or agency	38	35	10	9	7	2	0	74	16	1926
2018	More than 20 years in current department or agency	41	32	13	8	4	1	0	75	12	634
2017	Less than 3 years in current department or agency	54	28	8	5	4	1	0	83	9	2143
2017	3 to 10 years in current department or agency	43	33	9	8	6	1	0	77	14	3334
2017	11 to 20 years in current department or agency	40	34	10	8	6	2	1	76	14	1916
2017	More than 20 years in current department or agency	39	34	11	9	6	1	0	74	15	835
2014	Less than 3 years in current department or agency	49	31	7	7	5	1	0	81	12	1542
2014	3 to 10 years in current department or agency	41	33	10	9	6	1	0	74	15	4107
2014	11 to 20 years in current department or agency	42	33	11	8	5	1	0	76	13	1893
2014	More than 20 years in current department or agency	43	32	11	8	5	1	0	76	13	1296

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	29	7	5	2	0	86	7	3225
2019	3 to 10 years in current department or agency	49	36	7	6	3	0	85	9	3271
2019	11 to 20 years in current department or agency	46	38	7	6	3	0	84	9	2139
2019	More than 20 years in current department or agency	45	39	7	6	2	0	85	8	642
2018	Less than 3 years in current department or agency	54	33	6	5	2	0	87	7	3064
2018	3 to 10 years in current department or agency	45	38	8	6	3	0	83	9	3026
2018	11 to 20 years in current department or agency	41	41	9	6	3	0	82	9	1925
2018	More than 20 years in current department or agency	47	37	9	6	2	0	83	8	636
2017	Less than 3 years in current department or agency	53	33	7	5	2	0	86	7	2148
2017	3 to 10 years in current department or agency	41	41	8	6	3	0	82	10	3328
2017	11 to 20 years in current department or agency	39	43	8	6	3	1	83	8	1917
2017	More than 20 years in current department or agency	41	39	10	7	4	0	80	11	836
2014	Less than 3 years in current department or agency	49	38	7	5	2	0	87	7	1543
2014	3 to 10 years in current department or agency	39	42	9	6	3	0	81	10	4106
2014	11 to 20 years in current department or agency	40	43	8	6	2	0	84	8	1890
2014	More than 20 years in current department or agency	41	41	9	6	2	0	83	8	1297

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	33	11	4	2	1	1	83	6	3223
2019	3 to 10 years in current department or agency	42	40	11	4	2	1	0	82	7	3274
2019	11 to 20 years in current department or agency	39	41	12	5	3	1	0	81	7	2140
2019	More than 20 years in current department or agency	40	38	12	6	3	1	0	79	9	646
2018	Less than 3 years in current department or agency	44	38	11	3	2	2	0	84	5	3072
2018	3 to 10 years in current department or agency	37	42	12	5	3	1	0	80	8	3033
2018	11 to 20 years in current department or agency	33	42	14	5	4	1	0	76	9	1929
2018	More than 20 years in current department or agency	39	39	13	5	3	0	0	79	8	637

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	26	15	4	3	2	4	77	7	3234
2019	3 to 10 years in current department or agency	48	29	13	3	3	1	4	80	6	3278
2019	11 to 20 years in current department or agency	42	29	16	5	2	1	6	76	7	2145
2019	More than 20 years in current department or agency	44	28	16	4	2	1	5	76	7	647

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	30	11	8	4	1	1	76	13	3233
2019	3 to 10 years in current department or agency	41	32	13	8	5	0	1	74	13	3270
2019	11 to 20 years in current department or agency	37	33	15	9	5	0	0	71	14	2136
2019	More than 20 years in current department or agency	42	31	15	8	3	1	1	74	11	647
2018	Less than 3 years in current department or agency	42	33	11	7	5	1	1	76	12	3071
2018	3 to 10 years in current department or agency	36	36	13	8	6	0	1	73	14	3023
2018	11 to 20 years in current department or agency	33	38	14	9	6	1	1	71	15	1926
2018	More than 20 years in current department or agency	38	36	15	7	4	0	0	74	11	640
2017	Less than 3 years in current department or agency	42	34	11	7	5	1	1	77	12	2149
2017	3 to 10 years in current department or agency	35	36	13	9	6	0	1	72	15	3337
2017	11 to 20 years in current department or agency	34	38	13	9	5	1	0	72	14	1917
2017	More than 20 years in current department or agency	36	38	12	7	5	1	0	75	13	838
2014	Less than 3 years in current department or agency	41	36	9	7	5	1	1	78	12	1541
2014	3 to 10 years in current department or agency	36	37	13	8	5	0	0	74	13	4108
2014	11 to 20 years in current department or agency	34	41	12	8	4	0	0	76	12	1890
2014	More than 20 years in current department or agency	37	37	13	7	4	1	0	75	12	1297

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	26	10	5	3	2	0	83	7	3225
2019	3 to 10 years in current department or agency	50	29	11	5	4	1	0	80	9	3270
2019	11 to 20 years in current department or agency	44	31	13	7	4	1	0	76	11	2142
2019	More than 20 years in current department or agency	47	30	13	5	4	1	1	78	9	644
2018	Less than 3 years in current department or agency	52	27	10	4	3	2	1	82	8	3070
2018	3 to 10 years in current department or agency	45	32	12	6	4	2	0	78	10	3018
2018	11 to 20 years in current department or agency	40	35	12	6	5	2	0	76	12	1923
2018	More than 20 years in current department or agency	46	30	14	5	3	2	1	77	9	641
2017	Less than 3 years in current department or agency	53	29	8	5	3	3	0	84	8	2148
2017	3 to 10 years in current department or agency	42	33	11	7	5	2	1	77	12	3333
2017	11 to 20 years in current department or agency	39	35	13	6	5	3	1	76	11	1919
2017	More than 20 years in current department or agency	41	33	12	6	5	3	1	76	12	838
2014	Less than 3 years in current department or agency	49	29	9	5	4	3	0	81	9	1540
2014	3 to 10 years in current department or agency	41	33	12	6	4	2	1	77	11	4106
2014	11 to 20 years in current department or agency	39	35	14	6	4	3	0	76	10	1891
2014	More than 20 years in current department or agency	42	33	12	7	4	2	0	76	11	1297

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	31	9	6	3	1	1	81	9	3224
2019	3 to 10 years in current department or agency	45	32	11	7	4	0	0	78	11	3263
2019	11 to 20 years in current department or agency	40	37	12	6	5	1	0	77	11	2129
2019	More than 20 years in current department or agency	44	34	12	6	3	1	0	79	9	645
2018	Less than 3 years in current department or agency	49	30	10	6	3	1	1	80	10	3057
2018	3 to 10 years in current department or agency	42	34	10	8	5	0	0	77	13	3017
2018	11 to 20 years in current department or agency	37	37	12	8	5	1	0	74	13	1917
2018	More than 20 years in current department or agency	41	36	13	7	4	0	0	77	11	640
2017	Less than 3 years in current department or agency	51	31	8	6	4	1	0	83	9	2147
2017	3 to 10 years in current department or agency	41	35	10	8	5	0	0	77	13	3334
2017	11 to 20 years in current department or agency	37	38	11	9	5	1	0	76	14	1918
2017	More than 20 years in current department or agency	40	34	11	9	6	1	0	75	15	839
2014	Less than 3 years in current department or agency	48	31	10	6	5	0	0	79	11	1541
2014	3 to 10 years in current department or agency	39	35	12	8	5	0	0	74	14	4104
2014	11 to 20 years in current department or agency	37	37	12	9	4	1	0	75	13	1892
2014	More than 20 years in current department or agency	38	36	12	9	4	0	0	75	13	1297

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	83	12	2	1	1	1	96	1	3225
2019	3 to 10 years in current department or agency	82	11	2	1	1	1	95	3	3272
2019	11 to 20 years in current department or agency	78	14	4	1	1	1	94	3	2137
2019	More than 20 years in current department or agency	78	14	3	1	1	2	94	3	645
2017	Less than 3 years in current department or agency	82	11	2	1	2	2	95	3	2147
2017	3 to 10 years in current department or agency	78	14	3	2	1	2	94	3	3329
2017	11 to 20 years in current department or agency	77	16	3	1	1	1	94	3	1915
2017	More than 20 years in current department or agency	74	17	4	2	1	2	93	3	832
2014	Less than 3 years in current department or agency	80	14	2	1	1	1	95	2	1542
2014	3 to 10 years in current department or agency	75	15	4	2	2	2	92	4	4108
2014	11 to 20 years in current department or agency	78	13	3	1	1	3	95	3	1892
2014	More than 20 years in current department or agency	74	15	4	1	1	3	93	3	1296

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	18	4	3	3	1	2	90	6	3227
2019	3 to 10 years in current department or agency	67	20	5	3	2	1	2	89	6	3271
2019	11 to 20 years in current department or agency	62	23	6	3	3	1	1	87	7	2140
2019	More than 20 years in current department or agency	59	24	6	3	3	1	3	87	6	645
2017	Less than 3 years in current department or agency	62	20	6	3	3	3	4	88	6	2146
2017	3 to 10 years in current department or agency	56	25	6	4	4	1	3	85	8	3333
2017	11 to 20 years in current department or agency	56	27	6	4	3	1	3	87	7	1918
2017	More than 20 years in current department or agency	55	26	7	4	3	1	3	86	7	834
2014	Less than 3 years in current department or agency	45	22	6	5	8	5	9	78	15	1543
2014	3 to 10 years in current department or agency	47	25	9	6	6	2	5	78	13	4107
2014	11 to 20 years in current department or agency	47	27	9	5	5	3	4	80	11	1892
2014	More than 20 years in current department or agency	46	25	11	5	4	3	7	78	10	1297

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	21	7	2	3	1	87	5	3236
2019	3 to 10 years in current department or agency	61	24	8	3	4	1	86	6	3272
2019	11 to 20 years in current department or agency	56	25	10	3	4	2	82	8	2142
2019	More than 20 years in current department or agency	54	26	10	5	3	2	82	7	646
2018	Less than 3 years in current department or agency	60	24	9	2	3	1	86	5	3059
2018	3 to 10 years in current department or agency	53	28	9	4	5	1	82	8	3016
2018	11 to 20 years in current department or agency	48	30	11	5	5	2	79	10	1917
2018	More than 20 years in current department or agency	50	29	13	5	3	1	80	7	643
2017	Less than 3 years in current department or agency	64	20	8	2	3	2	86	6	2148
2017	3 to 10 years in current department or agency	55	26	10	4	4	1	82	8	3335
2017	11 to 20 years in current department or agency	50	29	11	4	4	2	80	8	1918
2017	More than 20 years in current department or agency	49	28	12	5	4	1	78	9	837

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	26	8	5	3	0	84	8	3230
2019	3 to 10 years in current department or agency	52	29	10	5	4	0	81	9	3275
2019	11 to 20 years in current department or agency	46	32	11	6	4	0	79	10	2141
2019	More than 20 years in current department or agency	51	28	11	5	4	1	80	9	647
2018	Less than 3 years in current department or agency	53	27	11	5	4	1	81	9	3067
2018	3 to 10 years in current department or agency	46	31	12	6	5	0	77	11	3027
2018	11 to 20 years in current department or agency	42	32	12	8	6	1	74	14	1921
2018	More than 20 years in current department or agency	46	29	14	6	4	0	76	11	640
2017	Less than 3 years in current department or agency	60	24	6	5	4	0	85	9	2144
2017	3 to 10 years in current department or agency	50	28	10	6	5	0	78	12	3329
2017	11 to 20 years in current department or agency	46	30	12	6	5	1	77	11	1912
2017	More than 20 years in current department or agency	47	29	13	6	4	1	77	10	834
2014	Less than 3 years in current department or agency	52	29	8	6	5	0	81	11	1541
2014	3 to 10 years in current department or agency	45	32	11	6	5	1	78	11	4101
2014	11 to 20 years in current department or agency	45	33	11	6	4	1	79	10	1891
2014	More than 20 years in current department or agency	47	30	12	5	4	0	78	9	1296

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	43	15	10	4	3	4	70	14	544
2019	3 to 10 years in current department or agency	24	44	15	11	4	2	2	70	15	968
2019	11 to 20 years in current department or agency	20	47	15	10	3	1	3	70	14	818
2019	More than 20 years in current department or agency	24	48	10	11	3	2	2	76	14	244

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	30	13	5	3	7	0	77	9	3224
2019	3 to 10 years in current department or agency	28	35	18	8	5	6	0	67	14	3269
2019	11 to 20 years in current department or agency	23	34	19	10	6	8	0	62	17	2137
2019	More than 20 years in current department or agency	27	33	18	10	4	8	0	65	15	644
2018	Less than 3 years in current department or agency	40	31	13	4	3	8	0	78	8	3080
2018	3 to 10 years in current department or agency	24	36	18	10	7	6	0	63	18	3045
2018	11 to 20 years in current department or agency	19	33	21	9	7	10	0	58	19	1933
2018	More than 20 years in current department or agency	23	35	24	7	6	6	0	61	14	642
2017	Less than 3 years in current department or agency	38	33	13	4	4	8	0	77	8	2148
2017	3 to 10 years in current department or agency	23	35	17	10	7	8	0	63	18	3336
2017	11 to 20 years in current department or agency	19	36	19	9	6	10	0	62	17	1916
2017	More than 20 years in current department or agency	21	36	18	11	7	7	0	62	19	838
2014	Less than 3 years in current department or agency	34	34	12	6	3	11	1	76	10	1540
2014	3 to 10 years in current department or agency	22	36	17	9	6	10	0	64	17	4107
2014	11 to 20 years in current department or agency	21	35	19	8	5	12	0	64	14	1891
2014	More than 20 years in current department or agency	24	35	19	8	5	8	0	65	15	1295

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	30	15	8	4	3	72	13	3217
2019	3 to 10 years in current department or agency	25	35	19	12	7	2	61	20	3262
2019	11 to 20 years in current department or agency	18	33	23	14	10	2	52	24	2128
2019	More than 20 years in current department or agency	24	32	22	15	6	1	56	21	642
2018	Less than 3 years in current department or agency	38	31	15	7	4	4	73	12	3068
2018	3 to 10 years in current department or agency	21	33	20	14	10	2	55	24	3036
2018	11 to 20 years in current department or agency	16	33	22	15	11	3	50	27	1931
2018	More than 20 years in current department or agency	18	35	21	15	8	2	55	23	640
2017	Less than 3 years in current department or agency	35	33	15	8	4	5	72	13	2147
2017	3 to 10 years in current department or agency	19	32	21	14	12	2	53	26	3335
2017	11 to 20 years in current department or agency	15	34	22	15	11	3	50	27	1919
2017	More than 20 years in current department or agency	18	35	20	15	11	2	54	26	836
2014	Less than 3 years in current department or agency	31	34	15	9	7	4	68	16	1541
2014	3 to 10 years in current department or agency	18	34	22	14	9	3	54	24	4106
2014	11 to 20 years in current department or agency	16	32	25	15	10	3	49	25	1891
2014	More than 20 years in current department or agency	18	33	22	16	8	3	53	25	1296

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	31	18	10	5	6	64	16	3216
2019	3 to 10 years in current department or agency	17	32	24	14	8	4	52	23	3262
2019	11 to 20 years in current department or agency	12	29	27	16	10	5	44	28	2128
2019	More than 20 years in current department or agency	17	30	26	17	6	3	49	24	645
2018	Less than 3 years in current department or agency	29	31	18	9	5	8	65	16	3075
2018	3 to 10 years in current department or agency	15	29	24	17	11	5	46	29	3032
2018	11 to 20 years in current department or agency	11	27	26	19	12	5	40	32	1930
2018	More than 20 years in current department or agency	14	30	25	18	9	3	46	28	640
2017	Less than 3 years in current department or agency	27	33	16	10	5	8	65	17	2147
2017	3 to 10 years in current department or agency	13	28	23	17	13	5	44	32	3330
2017	11 to 20 years in current department or agency	9	30	25	18	12	6	42	32	1919
2017	More than 20 years in current department or agency	12	30	24	18	12	4	44	31	836
2014	Less than 3 years in current department or agency	23	30	19	12	7	9	59	21	1539
2014	3 to 10 years in current department or agency	12	30	25	17	11	6	44	29	4104
2014	11 to 20 years in current department or agency	11	28	26	18	11	6	41	31	1893
2014	More than 20 years in current department or agency	12	29	28	17	9	4	43	27	1295

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	33	17	13	8	3	62	21	3218
2019	3 to 10 years in current department or agency	17	34	21	17	9	2	52	27	3266
2019	11 to 20 years in current department or agency	13	35	21	19	10	2	49	29	2133
2019	More than 20 years in current department or agency	17	36	21	17	6	3	54	24	641
2018	Less than 3 years in current department or agency	26	34	16	12	7	5	63	20	3074
2018	3 to 10 years in current department or agency	15	32	21	18	12	2	48	31	3041
2018	11 to 20 years in current department or agency	12	34	23	19	11	3	46	30	1932
2018	More than 20 years in current department or agency	17	35	20	17	9	2	53	27	640
2017	Less than 3 years in current department or agency	27	35	15	12	6	5	65	20	2147
2017	3 to 10 years in current department or agency	14	33	20	17	13	2	49	30	3329
2017	11 to 20 years in current department or agency	12	35	22	16	11	3	49	28	1915
2017	More than 20 years in current department or agency	15	35	20	17	11	2	51	29	835
2014	Less than 3 years in current department or agency	24	35	16	12	9	4	61	22	1539
2014	3 to 10 years in current department or agency	12	34	22	18	12	2	47	30	4103
2014	11 to 20 years in current department or agency	12	33	22	19	12	3	46	32	1891
2014	More than 20 years in current department or agency	14	36	22	16	10	2	51	27	1295

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	20	8	3	2	6	1	85	6	3233
2019	3 to 10 years in current department or agency	50	24	12	4	2	6	2	81	7	3279
2019	11 to 20 years in current department or agency	50	25	12	4	2	6	1	81	6	2143
2019	More than 20 years in current department or agency	49	24	12	4	1	7	2	80	7	647

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	42	15	7	2	2	75	10	3227
2019	3 to 10 years in current department or agency	22	45	20	9	3	1	68	12	3269
2019	11 to 20 years in current department or agency	20	47	20	9	3	1	67	13	2140
2019	More than 20 years in current department or agency	25	44	20	9	1	1	70	10	646
2018	Less than 3 years in current department or agency	30	43	15	8	3	2	74	11	3068
2018	3 to 10 years in current department or agency	20	43	21	10	5	1	64	15	3035
2018	11 to 20 years in current department or agency	17	45	21	10	5	2	64	15	1934
2018	More than 20 years in current department or agency	23	44	21	7	3	1	68	10	636
2017	Less than 3 years in current department or agency	31	42	14	8	3	2	75	11	2147
2017	3 to 10 years in current department or agency	21	42	20	10	6	1	64	16	3330
2017	11 to 20 years in current department or agency	18	46	20	10	4	2	65	14	1915
2017	More than 20 years in current department or agency	20	42	22	9	5	1	63	14	839
2014	Less than 3 years in current department or agency	30	42	13	7	4	3	75	11	1543
2014	3 to 10 years in current department or agency	22	43	20	9	4	1	66	14	4108
2014	11 to 20 years in current department or agency	19	44	20	11	4	1	65	16	1893
2014	More than 20 years in current department or agency	23	43	20	8	5	2	67	13	1297

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	36	20	13	6	3	60	20	3220
2019	3 to 10 years in current department or agency	13	35	22	19	9	1	49	29	3261
2019	11 to 20 years in current department or agency	9	33	25	19	10	2	44	31	2131
2019	More than 20 years in current department or agency	13	35	24	20	7	2	49	27	644

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	34	14	8	4	3	1	72	13	3226
2019	3 to 10 years in current department or agency	30	41	14	9	4	2	1	73	13	3264
2019	11 to 20 years in current department or agency	27	43	14	9	4	2	0	72	13	2139
2019	More than 20 years in current department or agency	31	43	14	7	2	2	1	76	10	647
2018	Less than 3 years in current department or agency	36	37	12	7	4	3	1	76	12	3069
2018	3 to 10 years in current department or agency	29	41	14	9	4	1	1	72	13	3036
2018	11 to 20 years in current department or agency	25	43	15	9	5	2	1	71	14	1932
2018	More than 20 years in current department or agency	36	40	15	6	3	0	0	76	9	641
2017	Less than 3 years in current department or agency	37	36	11	8	4	4	1	76	13	2145
2017	3 to 10 years in current department or agency	32	40	12	9	5	2	0	74	14	3321
2017	11 to 20 years in current department or agency	30	41	12	10	4	3	1	73	14	1910
2017	More than 20 years in current department or agency	35	40	13	7	3	2	1	77	10	836
2014	Less than 3 years in current department or agency	40	36	9	7	3	4	1	80	10	1540
2014	3 to 10 years in current department or agency	36	42	11	6	3	2	1	80	9	4107
2014	11 to 20 years in current department or agency	36	42	11	6	3	3	1	80	9	1890
2014	More than 20 years in current department or agency	40	37	13	5	3	2	1	78	8	1295

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	36	18	5	3	2	74	8	3221
2019	3 to 10 years in current department or agency	29	41	19	5	4	1	71	9	3264
2019	11 to 20 years in current department or agency	25	41	22	6	4	2	67	10	2135
2019	More than 20 years in current department or agency	30	42	18	6	2	1	74	8	644
2018	Less than 3 years in current department or agency	37	38	16	5	2	2	77	7	3069
2018	3 to 10 years in current department or agency	25	41	20	7	5	1	68	12	3023
2018	11 to 20 years in current department or agency	23	42	22	7	5	2	66	12	1930
2018	More than 20 years in current department or agency	30	40	20	7	2	1	71	9	636

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	25	19	9	8	10	3	58	20	3223
2019	3 to 10 years in current department or agency	17	26	22	13	11	8	2	49	27	3272
2019	11 to 20 years in current department or agency	13	26	23	14	13	9	2	44	30	2135
2019	More than 20 years in current department or agency	19	26	20	14	9	8	3	50	27	648
2018	Less than 3 years in current department or agency	26	26	18	10	6	11	3	61	19	3069
2018	3 to 10 years in current department or agency	15	26	23	14	13	7	1	45	30	3038
2018	11 to 20 years in current department or agency	13	26	22	16	14	9	2	43	33	1933
2018	More than 20 years in current department or agency	17	29	20	14	12	6	1	50	28	641
2017	Less than 3 years in current department or agency	23	24	17	9	9	14	5	57	22	2144
2017	3 to 10 years in current department or agency	14	25	19	15	15	9	3	44	34	3327
2017	11 to 20 years in current department or agency	12	25	21	15	14	10	3	42	34	1916
2017	More than 20 years in current department or agency	16	27	20	13	12	7	4	49	29	834
2014	Less than 3 years in current department or agency	17	26	17	11	11	15	3	53	27	1538
2014	3 to 10 years in current department or agency	13	24	21	16	14	10	2	41	35	4103
2014	11 to 20 years in current department or agency	12	25	19	18	13	10	3	42	35	1891
2014	More than 20 years in current department or agency	16	26	22	14	11	7	2	47	29	1294

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	33	16	9	5	3	0	69	14	3223
2019	3 to 10 years in current department or agency	24	36	19	11	8	1	0	61	20	3267
2019	11 to 20 years in current department or agency	19	35	22	13	9	1	0	55	23	2134
2019	More than 20 years in current department or agency	22	35	20	13	6	2	0	59	20	645
2018	Less than 3 years in current department or agency	34	35	15	7	5	3	0	72	13	3069
2018	3 to 10 years in current department or agency	19	36	20	13	11	1	0	56	24	3032
2018	11 to 20 years in current department or agency	15	35	22	15	11	1	0	51	26	1930
2018	More than 20 years in current department or agency	19	36	24	12	7	2	0	56	19	637
2017	Less than 3 years in current department or agency	36	34	12	7	4	5	1	75	12	2144
2017	3 to 10 years in current department or agency	23	35	17	13	10	2	0	59	24	3329
2017	11 to 20 years in current department or agency	21	34	19	16	8	2	0	56	25	1915
2017	More than 20 years in current department or agency	24	36	20	11	7	1	1	61	19	836
2014	Less than 3 years in current department or agency	30	32	15	9	7	6	1	66	18	1542
2014	3 to 10 years in current department or agency	18	34	17	16	13	1	0	53	29	4100
2014	11 to 20 years in current department or agency	15	30	19	19	14	2	0	46	34	1891
2014	More than 20 years in current department or agency	20	32	20	14	11	2	1	53	26	1292

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	31	14	11	8	3	1	66	19	3229
2019	3 to 10 years in current department or agency	23	34	15	13	13	1	1	58	26	3278
2019	11 to 20 years in current department or agency	17	30	17	15	16	2	2	49	33	2144
2019	More than 20 years in current department or agency	17	28	18	15	17	1	4	48	33	645
2018	Less than 3 years in current department or agency	33	32	14	9	8	3	1	68	17	3070
2018	3 to 10 years in current department or agency	20	31	16	14	16	1	1	52	31	3029
2018	11 to 20 years in current department or agency	14	29	18	18	18	1	2	44	37	1930
2018	More than 20 years in current department or agency	15	28	21	18	14	2	3	45	33	641
2017	Less than 3 years in current department or agency	33	32	12	8	8	5	2	71	17	2149
2017	3 to 10 years in current department or agency	21	30	15	16	15	2	1	52	32	3334
2017	11 to 20 years in current department or agency	16	27	17	18	17	2	3	45	37	1915
2017	More than 20 years in current department or agency	17	26	18	15	16	1	6	47	34	837
2014	Less than 3 years in current department or agency	23	29	15	12	12	6	4	57	27	1542
2014	3 to 10 years in current department or agency	14	27	16	19	20	2	2	43	40	4105
2014	11 to 20 years in current department or agency	13	23	18	19	23	2	2	38	44	1892
2014	More than 20 years in current department or agency	13	24	19	17	21	2	4	39	40	1295

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	21	11	4	2	1	3	83	6	3229
2019	3 to 10 years in current department or agency	53	23	12	5	3	1	3	79	8	3274
2019	11 to 20 years in current department or agency	48	24	13	6	4	1	4	76	10	2139
2019	More than 20 years in current department or agency	54	21	13	4	2	1	6	80	6	647

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	12	9	5	5	1	10	78	12	3228
2019	3 to 10 years in current department or agency	57	11	8	5	7	1	11	78	13	3271
2019	11 to 20 years in current department or agency	55	10	7	5	6	1	15	78	14	2138
2019	More than 20 years in current department or agency	54	10	6	4	5	2	18	80	11	645

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	23	15	6	4	1	2	74	10	3225
2019	3 to 10 years in current department or agency	49	24	14	6	4	1	2	75	10	3261
2019	11 to 20 years in current department or agency	49	23	14	6	4	2	4	76	10	2130
2019	More than 20 years in current department or agency	51	23	12	4	3	1	5	79	8	643

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	20	15	7	5	3	3	71	12	3221
2019	3 to 10 years in current department or agency	45	22	15	8	6	2	3	70	14	3269
2019	11 to 20 years in current department or agency	44	22	14	7	5	3	5	72	13	2129
2019	More than 20 years in current department or agency	48	22	11	6	3	3	6	77	10	640

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	17	12	6	4	3	4	77	10	3224
2019	3 to 10 years in current department or agency	48	18	12	8	8	2	5	71	16	3263
2019	11 to 20 years in current department or agency	46	17	13	8	8	3	6	68	18	2125
2019	More than 20 years in current department or agency	47	19	12	7	6	2	7	73	14	647

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	15	7	3	1	2	4	88	5	3226
2019	3 to 10 years in current department or agency	68	15	7	3	2	2	4	88	5	3265
2019	11 to 20 years in current department or agency	66	12	8	3	2	2	6	85	6	2129
2019	More than 20 years in current department or agency	58	16	11	4	2	2	8	81	6	641

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	9	5	2	2	3	3	91	4	3212
2019	3 to 10 years in current department or agency	74	9	5	3	3	3	3	88	6	3266
2019	11 to 20 years in current department or agency	69	10	6	3	4	4	4	86	7	2128
2019	More than 20 years in current department or agency	66	11	6	2	4	4	6	87	7	646

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	7	3	1	0	2	7	95	2	3214
2019	3 to 10 years in current department or agency	79	7	3	1	1	2	7	94	3	3255
2019	11 to 20 years in current department or agency	76	7	3	1	1	2	9	94	3	2122
2019	More than 20 years in current department or agency	71	10	3	1	1	1	13	94	3	644

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	40	18	8	3	4	1	70	11	3227
2019	3 to 10 years in current department or agency	20	42	21	9	4	4	0	65	13	3274
2019	11 to 20 years in current department or agency	15	38	24	11	5	6	0	57	18	2142
2019	More than 20 years in current department or agency	18	37	26	10	3	4	1	58	14	646
2018	Less than 3 years in current department or agency	30	37	19	6	3	5	0	70	10	3076
2018	3 to 10 years in current department or agency	18	39	23	9	6	4	0	59	16	3036
2018	11 to 20 years in current department or agency	14	35	27	11	9	4	0	51	21	1934
2018	More than 20 years in current department or agency	18	36	26	11	5	4	0	57	16	638
2017	Less than 3 years in current department or agency	30	37	18	7	4	5	1	70	11	2144
2017	3 to 10 years in current department or agency	18	37	23	10	8	5	0	58	18	3330
2017	11 to 20 years in current department or agency	14	35	22	12	8	7	0	54	22	1917
2017	More than 20 years in current department or agency	18	35	25	13	6	3	1	55	19	839

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	36	10	4	2	2	84	6	3217
2019	3 to 10 years in current department or agency	35	41	13	6	3	2	78	9	3258
2019	11 to 20 years in current department or agency	28	43	16	7	3	3	73	10	2134
2019	More than 20 years in current department or agency	29	43	16	6	2	2	74	9	643
2018	Less than 3 years in current department or agency	54	33	8	3	1	2	88	4	3061
2018	3 to 10 years in current department or agency	37	42	12	4	3	2	81	7	3036
2018	11 to 20 years in current department or agency	31	42	15	5	3	3	76	9	1931
2018	More than 20 years in current department or agency	37	42	14	3	2	2	81	5	637
2017	Less than 3 years in current department or agency	50	38	7	2	1	2	89	4	2148
2017	3 to 10 years in current department or agency	37	41	12	5	3	2	80	7	3326
2017	11 to 20 years in current department or agency	31	43	14	5	2	4	78	7	1917
2017	More than 20 years in current department or agency	36	40	15	3	2	3	78	6	837
2014	Less than 3 years in current department or agency	49	34	8	4	2	3	86	6	1541
2014	3 to 10 years in current department or agency	36	41	13	5	2	3	79	8	4106
2014	11 to 20 years in current department or agency	34	40	15	5	2	4	77	7	1892
2014	More than 20 years in current department or agency	36	40	14	5	2	2	78	7	1295

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	32	11	2	2	3	0	85	4	3214
2019	3 to 10 years in current department or agency	41	38	13	3	2	2	0	81	5	3262
2019	11 to 20 years in current department or agency	37	38	15	4	2	4	0	79	6	2135
2019	More than 20 years in current department or agency	38	39	14	3	1	3	1	81	4	644
2018	Less than 3 years in current department or agency	52	31	10	2	1	4	0	86	3	3063
2018	3 to 10 years in current department or agency	38	39	14	3	2	3	0	79	6	3034
2018	11 to 20 years in current department or agency	33	42	14	3	3	5	0	79	6	1928
2018	More than 20 years in current department or agency	39	39	15	2	1	3	0	81	3	639
2017	Less than 3 years in current department or agency	48	33	10	2	2	4	0	85	4	2145
2017	3 to 10 years in current department or agency	36	38	15	4	2	4	1	78	6	3332
2017	11 to 20 years in current department or agency	32	39	16	4	3	6	1	76	7	1915
2017	More than 20 years in current department or agency	39	36	14	3	2	4	1	80	5	837
2014	Less than 3 years in current department or agency	49	32	9	2	2	6	1	86	4	1540
2014	3 to 10 years in current department or agency	38	39	13	3	2	4	1	81	5	4105
2014	11 to 20 years in current department or agency	35	39	14	3	2	5	0	79	6	1892
2014	More than 20 years in current department or agency	38	39	14	3	2	4	0	81	5	1293

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	30	7	3	1	0	89	4	3234
2019	3 to 10 years in current department or agency	46	38	8	4	2	0	85	6	3275
2019	11 to 20 years in current department or agency	38	41	12	5	3	0	79	8	2138
2019	More than 20 years in current department or agency	41	41	10	5	2	0	82	7	643
2018	Less than 3 years in current department or agency	61	29	7	2	1	0	90	3	3058
2018	3 to 10 years in current department or agency	42	41	10	4	3	0	83	7	3028
2018	11 to 20 years in current department or agency	34	43	12	6	4	1	78	10	1930
2018	More than 20 years in current department or agency	40	43	11	4	2	0	83	6	640
2017	Less than 3 years in current department or agency	59	32	5	3	2	0	91	4	2149
2017	3 to 10 years in current department or agency	39	42	10	5	4	0	81	9	3328
2017	11 to 20 years in current department or agency	35	44	11	7	3	0	79	10	1917
2017	More than 20 years in current department or agency	38	40	12	6	3	0	79	9	837
2014	Less than 3 years in current department or agency	55	32	6	4	2	0	88	6	1540
2014	3 to 10 years in current department or agency	41	40	11	4	3	0	82	7	4104
2014	11 to 20 years in current department or agency	37	42	13	5	3	0	79	7	1890
2014	More than 20 years in current department or agency	39	40	13	5	3	0	79	8	1292

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	29	13	6	4	1	78	10	3226
2019	3 to 10 years in current department or agency	35	35	17	7	5	1	70	13	3269
2019	11 to 20 years in current department or agency	28	35	20	10	6	1	63	16	2142
2019	More than 20 years in current department or agency	31	35	20	9	4	1	66	14	645
2018	Less than 3 years in current department or agency	48	31	12	5	4	1	79	9	3055
2018	3 to 10 years in current department or agency	29	36	19	9	7	0	65	16	3037
2018	11 to 20 years in current department or agency	24	34	21	11	8	1	59	19	1932
2018	More than 20 years in current department or agency	32	34	21	9	4	0	66	13	636
2017	Less than 3 years in current department or agency	45	33	13	5	4	1	78	9	2144
2017	3 to 10 years in current department or agency	27	34	20	10	8	1	62	18	3325
2017	11 to 20 years in current department or agency	23	36	22	11	7	1	60	18	1916
2017	More than 20 years in current department or agency	29	31	20	12	6	1	61	18	837
2014	Less than 3 years in current department or agency	34	38	13	7	7	1	73	14	1542
2014	3 to 10 years in current department or agency	22	39	20	11	7	1	61	18	4103
2014	11 to 20 years in current department or agency	20	38	22	12	7	1	58	19	1891
2014	More than 20 years in current department or agency	24	37	20	11	7	1	62	18	1297

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	31	12	7	3	0	78	10	3212
2019	3 to 10 years in current department or agency	34	38	16	8	5	0	72	12	3268
2019	11 to 20 years in current department or agency	27	37	20	9	6	0	65	16	2134
2019	More than 20 years in current department or agency	32	38	19	8	3	0	70	11	643
2018	Less than 3 years in current department or agency	46	34	12	5	3	0	80	8	3053
2018	3 to 10 years in current department or agency	28	38	18	10	6	0	66	16	3025
2018	11 to 20 years in current department or agency	23	38	20	12	7	0	61	19	1929
2018	More than 20 years in current department or agency	31	37	19	10	3	0	68	13	634
2017	Less than 3 years in current department or agency	43	36	11	5	4	0	80	9	2143
2017	3 to 10 years in current department or agency	26	37	18	11	7	0	64	18	3330
2017	11 to 20 years in current department or agency	22	39	19	13	6	0	61	19	1917
2017	More than 20 years in current department or agency	28	36	19	11	6	1	64	16	839
2014	Less than 3 years in current department or agency	35	39	12	8	5	1	75	13	1539
2014	3 to 10 years in current department or agency	22	40	20	11	6	0	63	17	4104
2014	11 to 20 years in current department or agency	20	41	21	12	6	1	61	18	1892
2014	More than 20 years in current department or agency	25	39	20	10	5	0	64	16	1296

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	22	18	11	8	3	0	62	19	3231
2019	3 to 10 years in current department or agency	31	28	19	12	7	3	0	60	20	3279
2019	11 to 20 years in current department or agency	29	27	21	11	8	4	1	58	20	2139
2019	More than 20 years in current department or agency	35	29	18	8	4	3	2	68	13	645
2018	Less than 3 years in current department or agency	37	23	20	9	7	4	0	63	17	3065
2018	3 to 10 years in current department or agency	26	27	22	12	9	3	1	55	22	3037
2018	11 to 20 years in current department or agency	25	27	21	13	10	4	1	54	24	1933
2018	More than 20 years in current department or agency	36	29	19	9	4	1	1	67	13	636
2017	Less than 3 years in current department or agency	36	26	17	9	7	5	1	65	17	2146
2017	3 to 10 years in current department or agency	25	25	21	13	11	4	1	53	26	3332
2017	11 to 20 years in current department or agency	24	28	21	12	9	4	1	56	22	1920
2017	More than 20 years in current department or agency	30	30	21	8	6	3	2	63	15	838
2014	Less than 3 years in current department or agency	28	26	19	11	10	6	1	57	23	1542
2014	3 to 10 years in current department or agency	23	25	21	14	11	5	1	51	27	4106
2014	11 to 20 years in current department or agency	23	30	20	12	9	5	1	56	22	1890
2014	More than 20 years in current department or agency	30	29	20	11	6	3	1	61	17	1296

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	29	37	34	3239
2019	3 to 10 years in current department or agency	26	38	36	3278
2019	11 to 20 years in current department or agency	24	42	34	2145
2019	More than 20 years in current department or agency	30	43	28	646
2018	Less than 3 years in current department or agency	28	38	35	3079
2018	3 to 10 years in current department or agency	28	38	34	3043
2018	11 to 20 years in current department or agency	23	42	35	1941
2018	More than 20 years in current department or agency	33	42	25	641
2017	Less than 3 years in current department or agency	29	40	31	2147
2017	3 to 10 years in current department or agency	27	38	35	3336
2017	11 to 20 years in current department or agency	23	45	31	1918
2017	More than 20 years in current department or agency	34	38	29	837
2014	Less than 3 years in current department or agency	31	38	32	1540
2014	3 to 10 years in current department or agency	30	34	36	4107
2014	11 to 20 years in current department or agency	20	46	35	1890
2014	More than 20 years in current department or agency	32	41	27	1297

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	36	42	3	9	6	960
2019	3 to 10 years in current department or agency	11	40	35	4	3	7	854
2019	11 to 20 years in current department or agency	25	32	34	4	1	4	522
2019	More than 20 years in current department or agency	74	12	6	3	2	3	190
2018	Less than 3 years in current department or agency	3	36	39	3	12	7	843
2018	3 to 10 years in current department or agency	11	33	41	6	1	7	871
2018	11 to 20 years in current department or agency	28	30	31	5	2	5	442
2018	More than 20 years in current department or agency	71	12	7	2	3	4	211
2017	Less than 3 years in current department or agency	3	31	34	6	21	5	613
2017	3 to 10 years in current department or agency	11	32	44	5	1	7	925
2017	11 to 20 years in current department or agency	26	30	32	5	2	6	453
2017	More than 20 years in current department or agency	75	7	8	4	4	1	285
2014	Less than 3 years in current department or agency	5	28	39	9	9999	19	478
2014	3 to 10 years in current department or agency	7	34	41	8	9999	10	1282
2014	11 to 20 years in current department or agency	25	27	31	8	9999	9	381
2014	More than 20 years in current department or agency	74	11	4	5	9999	5	416

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	42	9	6	2	1	2	82	9	3219
2019	3 to 10 years in current department or agency	38	46	8	4	1	0	2	86	5	3269
2019	11 to 20 years in current department or agency	37	50	7	3	1	0	1	89	3	2135
2019	More than 20 years in current department or agency	41	47	7	1	0	0	3	91	2	644

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	25	7	1	1	5	2	90	2	3224
2019	3 to 10 years in current department or agency	59	27	7	2	1	2	2	89	3	3272
2019	11 to 20 years in current department or agency	55	30	8	2	2	2	1	88	4	2131
2019	More than 20 years in current department or agency	53	31	8	2	1	1	3	88	3	643

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	3233
2019	3 to 10 years in current department or agency	12	88	3275
2019	11 to 20 years in current department or agency	12	88	2137
2019	More than 20 years in current department or agency	13	87	644
2018	Less than 3 years in current department or agency	11	89	3082
2018	3 to 10 years in current department or agency	14	86	3040
2018	11 to 20 years in current department or agency	13	87	1937
2018	More than 20 years in current department or agency	13	87	641

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	382
2019	3 to 10 years in current department or agency	45	55	397
2019	11 to 20 years in current department or agency	40	60	246
2019	More than 20 years in current department or agency	46	54	84
2018	Less than 3 years in current department or agency	53	47	353
2018	3 to 10 years in current department or agency	50	50	426
2018	11 to 20 years in current department or agency	41	59	239
2018	More than 20 years in current department or agency	54	46	82

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	382
2019	3 to 10 years in current department or agency	64	36	397
2019	11 to 20 years in current department or agency	68	32	246
2019	More than 20 years in current department or agency	63	37	84
2018	Less than 3 years in current department or agency	54	46	353
2018	3 to 10 years in current department or agency	58	42	426
2018	11 to 20 years in current department or agency	66	34	239
2018	More than 20 years in current department or agency	60	40	82

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	382
2019	3 to 10 years in current department or agency	9	91	397
2019	11 to 20 years in current department or agency	10	90	246
2019	More than 20 years in current department or agency	9	91	84
2018	Less than 3 years in current department or agency	6	94	353
2018	3 to 10 years in current department or agency	7	93	426

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	More than 20 years in current department or agency	100	84
2018	Less than 3 years in current department or agency	100	353
2018	More than 20 years in current department or agency	100	82

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	382
2019	3 to 10 years in current department or agency	9	91	397
2019	11 to 20 years in current department or agency	6	94	246
2019	More than 20 years in current department or agency	6	94	84
2018	Less than 3 years in current department or agency	6	94	353
2018	3 to 10 years in current department or agency	9	91	426
2018	11 to 20 years in current department or agency	7	93	239
2018	More than 20 years in current department or agency	10	90	82

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	382
2019	3 to 10 years in current department or agency	3	97	397
2018	Less than 3 years in current department or agency	4	96	353
2018	3 to 10 years in current department or agency	2	98	426

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	382
2019	3 to 10 years in current department or agency	5	95	397
2019	11 to 20 years in current department or agency	4	96	246
2019	More than 20 years in current department or agency	6	94	84
2018	Less than 3 years in current department or agency	4	96	353
2018	3 to 10 years in current department or agency	4	96	426
2018	11 to 20 years in current department or agency	4	96	239
2018	More than 20 years in current department or agency	6	94	82

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	380
2019	3 to 10 years in current department or agency	40	60	393
2019	11 to 20 years in current department or agency	35	65	239
2019	More than 20 years in current department or agency	31	69	84
2018	Less than 3 years in current department or agency	34	66	352
2018	3 to 10 years in current department or agency	39	61	426
2018	11 to 20 years in current department or agency	38	62	238
2018	More than 20 years in current department or agency	50	50	82

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	380
2019	3 to 10 years in current department or agency	45	55	393
2019	11 to 20 years in current department or agency	47	53	239
2019	More than 20 years in current department or agency	48	52	84
2018	Less than 3 years in current department or agency	32	68	352
2018	3 to 10 years in current department or agency	42	58	426
2018	11 to 20 years in current department or agency	48	52	238
2018	More than 20 years in current department or agency	44	56	82

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	380
2019	3 to 10 years in current department or agency	46	54	393
2019	11 to 20 years in current department or agency	55	45	239
2019	More than 20 years in current department or agency	52	48	84
2018	Less than 3 years in current department or agency	39	61	352
2018	3 to 10 years in current department or agency	46	54	426
2018	11 to 20 years in current department or agency	55	45	238
2018	More than 20 years in current department or agency	50	50	82

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	380
2019	3 to 10 years in current department or agency	41	59	393
2019	11 to 20 years in current department or agency	46	54	239
2019	More than 20 years in current department or agency	42	58	84
2018	Less than 3 years in current department or agency	45	55	352
2018	3 to 10 years in current department or agency	41	59	426
2018	11 to 20 years in current department or agency	44	56	238
2018	More than 20 years in current department or agency	35	65	82

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	380
2019	3 to 10 years in current department or agency	36	64	393
2019	11 to 20 years in current department or agency	32	68	239
2019	More than 20 years in current department or agency	23	77	84
2018	Less than 3 years in current department or agency	25	75	352
2018	3 to 10 years in current department or agency	34	66	426
2018	11 to 20 years in current department or agency	38	62	238
2018	More than 20 years in current department or agency	29	71	82

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	380
2019	3 to 10 years in current department or agency	54	46	393
2019	11 to 20 years in current department or agency	56	44	239
2019	More than 20 years in current department or agency	51	49	84
2018	Less than 3 years in current department or agency	57	43	352
2018	3 to 10 years in current department or agency	54	46	426
2018	11 to 20 years in current department or agency	52	48	238
2018	More than 20 years in current department or agency	52	48	82

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	380
2019	3 to 10 years in current department or agency	32	68	393
2019	11 to 20 years in current department or agency	37	63	239
2019	More than 20 years in current department or agency	33	67	84
2018	Less than 3 years in current department or agency	29	71	352
2018	3 to 10 years in current department or agency	34	66	426
2018	11 to 20 years in current department or agency	38	62	238
2018	More than 20 years in current department or agency	25	75	82

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	2	98	393
2019	More than 20 years in current department or agency	0	100	84

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	380
2019	3 to 10 years in current department or agency	8	92	393
2018	Less than 3 years in current department or agency	12	88	352
2018	3 to 10 years in current department or agency	6	94	426
2018	11 to 20 years in current department or agency	2	98	238
2018	More than 20 years in current department or agency	8	92	82

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	380
2019	3 to 10 years in current department or agency	13	87	393
2019	11 to 20 years in current department or agency	13	87	239
2019	More than 20 years in current department or agency	9	91	84
2018	Less than 3 years in current department or agency	6	94	352
2018	3 to 10 years in current department or agency	10	90	426
2018	11 to 20 years in current department or agency	12	88	238
2018	More than 20 years in current department or agency	12	88	82

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	380
2019	3 to 10 years in current department or agency	45	55	393
2019	11 to 20 years in current department or agency	53	47	239
2019	More than 20 years in current department or agency	40	60	84
2018	Less than 3 years in current department or agency	39	61	352
2018	3 to 10 years in current department or agency	47	53	426
2018	11 to 20 years in current department or agency	54	46	238
2018	More than 20 years in current department or agency	52	48	82

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	380
2019	3 to 10 years in current department or agency	24	76	393
2019	11 to 20 years in current department or agency	18	82	239
2019	More than 20 years in current department or agency	18	82	84
2018	Less than 3 years in current department or agency	18	82	352
2018	3 to 10 years in current department or agency	23	77	426
2018	11 to 20 years in current department or agency	25	75	238
2018	More than 20 years in current department or agency	22	78	82

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	380
2019	3 to 10 years in current department or agency	16	84	393
2019	11 to 20 years in current department or agency	12	88	239
2019	More than 20 years in current department or agency	12	88	84
2018	Less than 3 years in current department or agency	14	86	352
2018	3 to 10 years in current department or agency	17	83	426
2018	11 to 20 years in current department or agency	18	82	238
2018	More than 20 years in current department or agency	19	81	82

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	380
2019	3 to 10 years in current department or agency	59	41	392
2019	11 to 20 years in current department or agency	55	45	236
2019	More than 20 years in current department or agency	43	57	82
2018	Less than 3 years in current department or agency	52	48	354
2018	3 to 10 years in current department or agency	56	44	426
2018	11 to 20 years in current department or agency	58	42	239
2018	More than 20 years in current department or agency	61	39	82

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	380
2019	3 to 10 years in current department or agency	29	71	392
2019	11 to 20 years in current department or agency	32	68	236
2019	More than 20 years in current department or agency	18	82	82
2018	Less than 3 years in current department or agency	23	77	354
2018	3 to 10 years in current department or agency	24	76	426
2018	11 to 20 years in current department or agency	30	70	239
2018	More than 20 years in current department or agency	30	70	82

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	380
2019	3 to 10 years in current department or agency	10	90	392
2019	11 to 20 years in current department or agency	17	83	236
2019	More than 20 years in current department or agency	12	88	82
2018	Less than 3 years in current department or agency	8	92	354
2018	3 to 10 years in current department or agency	8	92	426
2018	11 to 20 years in current department or agency	15	85	239
2018	More than 20 years in current department or agency	9	91	82

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	380
2019	3 to 10 years in current department or agency	18	82	392
2019	11 to 20 years in current department or agency	25	75	236
2019	More than 20 years in current department or agency	11	89	82
2018	Less than 3 years in current department or agency	9	91	354
2018	3 to 10 years in current department or agency	18	82	426
2018	11 to 20 years in current department or agency	24	76	239
2018	More than 20 years in current department or agency	19	81	82

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	380
2019	3 to 10 years in current department or agency	9	91	392
2018	Less than 3 years in current department or agency	8	92	354
2018	3 to 10 years in current department or agency	7	93	426
2018	11 to 20 years in current department or agency	11	89	239
2018	More than 20 years in current department or agency	8	92	82

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	380
2019	3 to 10 years in current department or agency	4	96	392
2019	11 to 20 years in current department or agency	8	92	236
2019	More than 20 years in current department or agency	0	100	82
2018	Less than 3 years in current department or agency	4	96	354
2018	3 to 10 years in current department or agency	5	95	426
2018	11 to 20 years in current department or agency	8	92	239
2018	More than 20 years in current department or agency	7	93	82

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	380
2019	3 to 10 years in current department or agency	14	86	392
2019	11 to 20 years in current department or agency	11	89	236
2019	More than 20 years in current department or agency	16	84	82
2018	Less than 3 years in current department or agency	16	84	354
2018	3 to 10 years in current department or agency	14	86	426
2018	11 to 20 years in current department or agency	12	88	239
2018	More than 20 years in current department or agency	16	84	82

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	380
2019	3 to 10 years in current department or agency	15	85	392
2019	11 to 20 years in current department or agency	15	85	236
2019	More than 20 years in current department or agency	12	88	82
2018	Less than 3 years in current department or agency	11	89	354
2018	3 to 10 years in current department or agency	10	90	426
2018	11 to 20 years in current department or agency	17	83	239
2018	More than 20 years in current department or agency	11	89	82

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	380
2019	3 to 10 years in current department or agency	23	77	392
2019	11 to 20 years in current department or agency	22	78	236
2019	More than 20 years in current department or agency	30	70	82
2018	Less than 3 years in current department or agency	27	73	354
2018	3 to 10 years in current department or agency	26	74	426
2018	11 to 20 years in current department or agency	23	77	239
2018	More than 20 years in current department or agency	20	80	82

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	364
2019	3 to 10 years in current department or agency	12	88	374
2019	11 to 20 years in current department or agency	10	90	215
2019	More than 20 years in current department or agency	13	87	80
2018	Less than 3 years in current department or agency	17	83	338
2018	3 to 10 years in current department or agency	13	87	405
2018	11 to 20 years in current department or agency	10	90	223
2018	More than 20 years in current department or agency	17	83	76

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	364
2019	3 to 10 years in current department or agency	21	79	374
2019	11 to 20 years in current department or agency	13	87	215
2019	More than 20 years in current department or agency	13	87	80
2018	Less than 3 years in current department or agency	29	71	338
2018	3 to 10 years in current department or agency	22	78	405
2018	11 to 20 years in current department or agency	13	87	223
2018	More than 20 years in current department or agency	17	83	76

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	364
2019	3 to 10 years in current department or agency	10	90	374
2019	11 to 20 years in current department or agency	8	92	215
2019	More than 20 years in current department or agency	9	91	80
2018	Less than 3 years in current department or agency	14	86	338
2018	3 to 10 years in current department or agency	10	90	405
2018	11 to 20 years in current department or agency	6	94	223
2018	More than 20 years in current department or agency	13	87	76

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	364
2019	3 to 10 years in current department or agency	8	92	374
2019	11 to 20 years in current department or agency	5	95	215
2019	More than 20 years in current department or agency	6	94	80
2018	Less than 3 years in current department or agency	10	90	338
2018	3 to 10 years in current department or agency	6	94	405
2018	11 to 20 years in current department or agency	6	94	223
2018	More than 20 years in current department or agency	11	89	76

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	364
2019	3 to 10 years in current department or agency	12	88	374
2018	Less than 3 years in current department or agency	14	86	338
2018	3 to 10 years in current department or agency	9	91	405
2018	11 to 20 years in current department or agency	6	94	223
2018	More than 20 years in current department or agency	10	90	76

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	364
2019	3 to 10 years in current department or agency	10	90	374
2019	11 to 20 years in current department or agency	13	87	215
2019	More than 20 years in current department or agency	12	88	80
2018	Less than 3 years in current department or agency	12	88	338
2018	3 to 10 years in current department or agency	12	88	405
2018	11 to 20 years in current department or agency	10	90	223
2018	More than 20 years in current department or agency	10	90	76

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	364
2019	3 to 10 years in current department or agency	14	86	374
2019	11 to 20 years in current department or agency	13	87	215
2019	More than 20 years in current department or agency	9	91	80
2018	Less than 3 years in current department or agency	18	82	338
2018	3 to 10 years in current department or agency	14	86	405
2018	11 to 20 years in current department or agency	9	91	223
2018	More than 20 years in current department or agency	9	91	76

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	364
2019	3 to 10 years in current department or agency	12	88	374
2019	11 to 20 years in current department or agency	15	85	215
2019	More than 20 years in current department or agency	9	91	80
2018	Less than 3 years in current department or agency	20	80	338
2018	3 to 10 years in current department or agency	13	87	405

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	364
2019	3 to 10 years in current department or agency	11	89	374
2019	11 to 20 years in current department or agency	17	83	215
2019	More than 20 years in current department or agency	14	86	80
2018	Less than 3 years in current department or agency	11	89	338
2018	3 to 10 years in current department or agency	15	85	405
2018	11 to 20 years in current department or agency	15	85	223
2018	More than 20 years in current department or agency	13	87	76

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	364
2019	3 to 10 years in current department or agency	27	73	374
2019	11 to 20 years in current department or agency	32	68	215
2019	More than 20 years in current department or agency	22	78	80
2018	Less than 3 years in current department or agency	28	72	338
2018	3 to 10 years in current department or agency	28	72	405
2018	11 to 20 years in current department or agency	31	69	223
2018	More than 20 years in current department or agency	15	85	76

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	364
2019	3 to 10 years in current department or agency	11	89	374
2019	11 to 20 years in current department or agency	12	88	215
2019	More than 20 years in current department or agency	7	93	80
2018	Less than 3 years in current department or agency	7	93	338
2018	3 to 10 years in current department or agency	8	92	405
2018	11 to 20 years in current department or agency	14	86	223
2018	More than 20 years in current department or agency	6	94	76

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	364
2019	3 to 10 years in current department or agency	43	57	374
2019	11 to 20 years in current department or agency	53	47	215
2019	More than 20 years in current department or agency	37	63	80
2018	Less than 3 years in current department or agency	42	58	338
2018	3 to 10 years in current department or agency	47	53	405
2018	11 to 20 years in current department or agency	51	49	223
2018	More than 20 years in current department or agency	33	67	76

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	1	99	364
2019	3 to 10 years in current department or agency	3	97	374
2018	3 to 10 years in current department or agency	2	98	405

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	364
2019	3 to 10 years in current department or agency	51	49	374
2019	11 to 20 years in current department or agency	50	50	215
2019	More than 20 years in current department or agency	58	42	80
2018	Less than 3 years in current department or agency	46	54	338
2018	3 to 10 years in current department or agency	52	48	405
2018	11 to 20 years in current department or agency	57	43	223
2018	More than 20 years in current department or agency	46	54	76

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	364
2019	3 to 10 years in current department or agency	5	95	374
2018	Less than 3 years in current department or agency	2	98	338
2018	3 to 10 years in current department or agency	4	96	405

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	364
2019	3 to 10 years in current department or agency	13	87	374
2019	11 to 20 years in current department or agency	13	87	215
2019	More than 20 years in current department or agency	14	86	80
2018	Less than 3 years in current department or agency	10	90	338
2018	3 to 10 years in current department or agency	12	88	405

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	3229
2019	3 to 10 years in current department or agency	16	84	3270
2019	11 to 20 years in current department or agency	14	86	2133
2019	More than 20 years in current department or agency	15	85	642

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	14	18	4	4	25	10	60	13	3230
2019	3 to 10 years in current department or agency	17	18	19	8	6	25	7	52	20	3276
2019	11 to 20 years in current department or agency	15	18	20	7	6	27	6	50	20	2138
2019	More than 20 years in current department or agency	19	22	22	7	5	21	4	54	17	648
2018	Less than 3 years in current department or agency	24	16	16	4	3	29	8	64	10	3079
2018	3 to 10 years in current department or agency	15	22	23	7	6	23	5	50	18	3040
2018	11 to 20 years in current department or agency	13	19	23	7	7	27	6	47	20	1935
2018	More than 20 years in current department or agency	19	23	25	7	5	19	3	54	14	640
2017	Less than 3 years in current department or agency	19	16	15	3	3	32	11	63	11	2150
2017	3 to 10 years in current department or agency	15	20	20	6	7	25	7	51	20	3337
2017	11 to 20 years in current department or agency	12	20	19	7	6	28	8	50	20	1911
2017	More than 20 years in current department or agency	16	24	21	7	6	21	6	54	17	840
2014	Less than 3 years in current department or agency	19	15	16	3	4	32	11	59	13	1542
2014	3 to 10 years in current department or agency	13	18	20	6	7	28	8	49	20	4108
2014	11 to 20 years in current department or agency	13	18	20	6	5	30	7	50	18	1891
2014	More than 20 years in current department or agency	16	22	24	6	5	22	5	52	15	1296

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	27	15	4	2	10	1	75	7	3231
2019	3 to 10 years in current department or agency	31	33	18	6	4	8	1	70	10	3272
2019	11 to 20 years in current department or agency	28	33	18	6	4	10	1	68	12	2136
2019	More than 20 years in current department or agency	32	34	19	6	3	6	0	71	10	646
2018	Less than 3 years in current department or agency	39	29	13	3	2	12	1	78	6	3077
2018	3 to 10 years in current department or agency	25	36	20	6	5	8	1	67	12	3030
2018	11 to 20 years in current department or agency	24	36	19	6	5	10	1	67	12	1935
2018	More than 20 years in current department or agency	30	36	18	6	3	6	0	71	9	641
2017	Less than 3 years in current department or agency	34	32	13	3	3	14	2	78	6	2151
2017	3 to 10 years in current department or agency	25	34	18	6	5	11	1	67	13	3321
2017	11 to 20 years in current department or agency	24	34	16	6	5	13	2	68	13	1915
2017	More than 20 years in current department or agency	29	34	19	5	5	8	1	68	11	838
2014	Less than 3 years in current department or agency	31	27	16	4	3	17	2	72	9	1541
2014	3 to 10 years in current department or agency	22	33	20	6	5	13	1	64	13	4107
2014	11 to 20 years in current department or agency	22	33	20	6	3	16	1	65	11	1891
2014	More than 20 years in current department or agency	27	31	21	5	3	11	1	66	9	1297

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	3222
2019	3 to 10 years in current department or agency	7	93	3276
2019	11 to 20 years in current department or agency	7	93	2135
2019	More than 20 years in current department or agency	6	94	646
2018	Less than 3 years in current department or agency	4	96	3080
2018	3 to 10 years in current department or agency	7	93	3035
2018	11 to 20 years in current department or agency	7	93	1936
2018	More than 20 years in current department or agency	6	94	639

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	183
2019	3 to 10 years in current department or agency	32	68	230
2019	11 to 20 years in current department or agency	26	74	149
2019	More than 20 years in current department or agency	31	69	41
2018	Less than 3 years in current department or agency	33	67	123
2018	3 to 10 years in current department or agency	32	68	210
2018	11 to 20 years in current department or agency	36	64	125
2018	More than 20 years in current department or agency	24	76	39

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	75	25	183
2019	3 to 10 years in current department or agency	79	21	230
2019	11 to 20 years in current department or agency	81	19	149
2019	More than 20 years in current department or agency	81	19	41
2018	Less than 3 years in current department or agency	72	28	123
2018	3 to 10 years in current department or agency	83	17	210
2018	11 to 20 years in current department or agency	76	24	125
2018	More than 20 years in current department or agency	71	29	39

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	183
2019	3 to 10 years in current department or agency	7	93	230
2019	11 to 20 years in current department or agency	7	93	149
2019	More than 20 years in current department or agency	0	100	41
2018	3 to 10 years in current department or agency	3	97	210
2018	11 to 20 years in current department or agency	6	94	125

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	183
2019	More than 20 years in current department or agency	100	41
2018	3 to 10 years in current department or agency	100	210
2018	11 to 20 years in current department or agency	100	125

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	183
2019	3 to 10 years in current department or agency	10	90	230
2018	3 to 10 years in current department or agency	11	89	210
2018	11 to 20 years in current department or agency	6	94	125

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	183
2019	3 to 10 years in current department or agency	4	96	230
2018	3 to 10 years in current department or agency	3	97	210

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	183
2019	3 to 10 years in current department or agency	12	88	230
2018	3 to 10 years in current department or agency	9	91	210
2018	11 to 20 years in current department or agency	10	90	125

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	181
2019	3 to 10 years in current department or agency	22	78	222
2018	3 to 10 years in current department or agency	14	86	211
2018	11 to 20 years in current department or agency	20	80	124

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	181
2019	3 to 10 years in current department or agency	20	80	222
2019	11 to 20 years in current department or agency	15	85	145
2019	More than 20 years in current department or agency	17	83	41
2018	3 to 10 years in current department or agency	19	81	211
2018	11 to 20 years in current department or agency	14	86	124

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	181
2019	3 to 10 years in current department or agency	10	90	222
2018	3 to 10 years in current department or agency	9	91	211
2018	11 to 20 years in current department or agency	12	88	124

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	181
2019	3 to 10 years in current department or agency	7	93	222
2018	3 to 10 years in current department or agency	3	97	211
2018	11 to 20 years in current department or agency	4	96	124

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	181
2019	3 to 10 years in current department or agency	32	68	222
2019	11 to 20 years in current department or agency	29	71	145
2019	More than 20 years in current department or agency	44	56	41
2018	Less than 3 years in current department or agency	32	68	123
2018	3 to 10 years in current department or agency	30	70	211
2018	11 to 20 years in current department or agency	21	79	124
2018	More than 20 years in current department or agency	42	58	39

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	181
2019	3 to 10 years in current department or agency	24	76	222
2019	11 to 20 years in current department or agency	22	78	145
2019	More than 20 years in current department or agency	19	81	41
2018	Less than 3 years in current department or agency	31	69	123
2018	3 to 10 years in current department or agency	21	79	211
2018	11 to 20 years in current department or agency	18	82	124
2018	More than 20 years in current department or agency	17	83	39

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	181
2019	3 to 10 years in current department or agency	3	97	222
2018	Less than 3 years in current department or agency	5	95	123

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	222
2019	More than 20 years in current department or agency	0	100	41
2018	3 to 10 years in current department or agency	2	98	211

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	181
2019	3 to 10 years in current department or agency	4	96	222
2018	3 to 10 years in current department or agency	7	93	211
2018	11 to 20 years in current department or agency	6	94	124

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	181
2019	3 to 10 years in current department or agency	12	88	222
2019	11 to 20 years in current department or agency	12	88	145
2019	More than 20 years in current department or agency	14	86	41
2018	Less than 3 years in current department or agency	9	91	123
2018	3 to 10 years in current department or agency	15	85	211
2018	11 to 20 years in current department or agency	9	91	124
2018	More than 20 years in current department or agency	12	88	39

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	222
2019	More than 20 years in current department or agency	100	41
2018	More than 20 years in current department or agency	100	39

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	181
2019	3 to 10 years in current department or agency	14	86	222
2019	11 to 20 years in current department or agency	14	86	145
2019	More than 20 years in current department or agency	17	83	41
2018	Less than 3 years in current department or agency	10	90	123
2018	3 to 10 years in current department or agency	16	84	211
2018	11 to 20 years in current department or agency	22	78	124
2018	More than 20 years in current department or agency	22	78	39

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	145
2019	More than 20 years in current department or agency	100	41
2018	More than 20 years in current department or agency	100	39

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	181
2019	3 to 10 years in current department or agency	29	71	222
2019	11 to 20 years in current department or agency	29	71	145
2019	More than 20 years in current department or agency	39	61	41
2018	Less than 3 years in current department or agency	23	77	123
2018	3 to 10 years in current department or agency	27	73	211
2018	11 to 20 years in current department or agency	30	70	124
2018	More than 20 years in current department or agency	29	71	39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	180
2019	3 to 10 years in current department or agency	27	73	221
2019	11 to 20 years in current department or agency	27	73	142
2019	More than 20 years in current department or agency	37	63	41
2018	Less than 3 years in current department or agency	27	73	123
2018	3 to 10 years in current department or agency	34	66	210
2018	11 to 20 years in current department or agency	41	59	124
2018	More than 20 years in current department or agency	34	66	39

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	180
2019	3 to 10 years in current department or agency	13	87	221
2019	11 to 20 years in current department or agency	12	88	142
2019	More than 20 years in current department or agency	20	80	41
2018	Less than 3 years in current department or agency	6	94	123
2018	3 to 10 years in current department or agency	13	87	210
2018	11 to 20 years in current department or agency	19	81	124
2018	More than 20 years in current department or agency	32	68	39

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	180
2019	3 to 10 years in current department or agency	8	92	221
2018	3 to 10 years in current department or agency	8	92	210
2018	11 to 20 years in current department or agency	13	87	124

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	180
2019	3 to 10 years in current department or agency	11	89	221
2019	11 to 20 years in current department or agency	22	78	142
2019	More than 20 years in current department or agency	20	80	41
2018	Less than 3 years in current department or agency	6	94	123
2018	3 to 10 years in current department or agency	14	86	210
2018	11 to 20 years in current department or agency	23	77	124
2018	More than 20 years in current department or agency	24	76	39

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	221
2018	Less than 3 years in current department or agency	5	95	123
2018	3 to 10 years in current department or agency	5	95	210
2018	11 to 20 years in current department or agency	4	96	124
2018	More than 20 years in current department or agency	13	87	39

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	8	92	142
2018	3 to 10 years in current department or agency	6	94	210
2018	11 to 20 years in current department or agency	8	92	124

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	180
2019	3 to 10 years in current department or agency	8	92	221
2019	11 to 20 years in current department or agency	5	95	142
2019	More than 20 years in current department or agency	17	83	41
2018	Less than 3 years in current department or agency	12	88	123
2018	3 to 10 years in current department or agency	13	87	210
2018	11 to 20 years in current department or agency	8	92	124
2018	More than 20 years in current department or agency	20	80	39

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	180
2019	3 to 10 years in current department or agency	11	89	221
2019	11 to 20 years in current department or agency	9	91	142
2019	More than 20 years in current department or agency	12	88	41
2018	3 to 10 years in current department or agency	9	91	210
2018	11 to 20 years in current department or agency	12	88	124

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	180
2019	3 to 10 years in current department or agency	53	47	221
2019	11 to 20 years in current department or agency	52	48	142
2019	More than 20 years in current department or agency	49	51	41
2018	Less than 3 years in current department or agency	55	45	123
2018	3 to 10 years in current department or agency	45	55	210
2018	11 to 20 years in current department or agency	40	60	124
2018	More than 20 years in current department or agency	39	61	39

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	4	96	121
2018	Less than 3 years in current department or agency	5	95	119
2018	3 to 10 years in current department or agency	5	95	197
2018	11 to 20 years in current department or agency	4	96	117
2018	More than 20 years in current department or agency	13	87	36

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	6	94	121
2018	Less than 3 years in current department or agency	6	94	119
2018	3 to 10 years in current department or agency	5	95	197
2018	11 to 20 years in current department or agency	5	95	117
2018	More than 20 years in current department or agency	13	87	36

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	27	73	121
2018	Less than 3 years in current department or agency	27	73	119
2018	3 to 10 years in current department or agency	31	69	197
2018	11 to 20 years in current department or agency	32	68	117
2018	More than 20 years in current department or agency	34	66	36

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	39	61	121
2018	Less than 3 years in current department or agency	40	60	119
2018	3 to 10 years in current department or agency	42	58	197
2018	11 to 20 years in current department or agency	57	43	117
2018	More than 20 years in current department or agency	31	69	36

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	4	96	121

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	62	38	121
2018	Less than 3 years in current department or agency	58	42	119
2018	3 to 10 years in current department or agency	68	32	197
2018	11 to 20 years in current department or agency	63	37	117
2018	More than 20 years in current department or agency	57	43	36

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	3228
2019	3 to 10 years in current department or agency	8	92	3269
2019	11 to 20 years in current department or agency	8	92	2133
2019	More than 20 years in current department or agency	8	92	645

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	13	18	2	2	28	10	63	7	3229
2019	3 to 10 years in current department or agency	19	18	21	3	3	28	7	57	10	3272
2019	11 to 20 years in current department or agency	17	16	22	4	3	31	6	53	12	2141
2019	More than 20 years in current department or agency	22	20	24	3	3	24	4	58	9	647
2018	Less than 3 years in current department or agency	25	16	17	1	1	32	7	67	4	3072
2018	3 to 10 years in current department or agency	16	21	24	3	3	27	5	55	10	3035
2018	11 to 20 years in current department or agency	14	18	24	4	4	31	5	50	13	1925
2018	More than 20 years in current department or agency	20	24	26	3	2	21	4	59	6	638
2017	Less than 3 years in current department or agency	21	17	13	1	1	36	10	71	5	2149
2017	3 to 10 years in current department or agency	16	20	19	3	3	32	7	58	10	3330
2017	11 to 20 years in current department or agency	13	19	21	3	3	35	7	55	9	1916
2017	More than 20 years in current department or agency	18	23	21	2	3	27	5	61	8	840
2014	Less than 3 years in current department or agency	19	15	16	2	2	38	9	64	7	1541
2014	3 to 10 years in current department or agency	14	17	20	3	3	34	8	55	10	4106
2014	11 to 20 years in current department or agency	13	17	22	2	2	36	7	53	8	1890
2014	More than 20 years in current department or agency	18	21	23	3	3	27	5	58	8	1296

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	24	16	2	2	12	2	77	5	3222
2019	3 to 10 years in current department or agency	33	32	19	3	3	10	1	73	6	3273
2019	11 to 20 years in current department or agency	29	31	20	4	3	13	1	69	8	2139
2019	More than 20 years in current department or agency	33	33	19	4	2	8	1	72	7	644
2018	Less than 3 years in current department or agency	40	28	14	2	1	14	1	80	4	3077
2018	3 to 10 years in current department or agency	26	35	21	3	3	10	1	69	8	3029
2018	11 to 20 years in current department or agency	24	36	19	4	3	13	1	70	9	1924
2018	More than 20 years in current department or agency	31	35	21	3	2	8	0	72	5	639
2017	Less than 3 years in current department or agency	37	31	11	2	1	15	2	83	3	2145
2017	3 to 10 years in current department or agency	29	33	16	3	3	14	2	74	7	3333
2017	11 to 20 years in current department or agency	25	34	17	3	3	16	2	72	7	1914
2017	More than 20 years in current department or agency	31	34	18	3	3	10	1	73	7	836
2014	Less than 3 years in current department or agency	33	28	14	2	2	20	2	77	4	1543
2014	3 to 10 years in current department or agency	24	32	19	3	3	17	2	70	7	4106
2014	11 to 20 years in current department or agency	25	32	19	3	2	19	1	70	6	1892
2014	More than 20 years in current department or agency	28	32	20	2	2	14	1	71	5	1295

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	27	22	13	13	0	1	51	27	3230
2019	3 to 10 years in current department or agency	19	26	22	14	18	0	1	46	32	3280
2019	11 to 20 years in current department or agency	20	26	24	13	15	0	1	47	29	2143
2019	More than 20 years in current department or agency	24	30	22	9	12	1	2	55	22	645
2018	Less than 3 years in current department or agency	20	25	24	13	16	1	1	46	30	3076
2018	3 to 10 years in current department or agency	16	24	23	16	20	0	1	40	37	3046
2018	11 to 20 years in current department or agency	17	22	25	16	18	0	2	40	34	1932
2018	More than 20 years in current department or agency	21	25	25	14	14	0	2	46	28	638
2017	Less than 3 years in current department or agency	18	23	19	16	21	0	2	42	38	2147
2017	3 to 10 years in current department or agency	17	22	21	16	22	0	3	40	39	3329
2017	11 to 20 years in current department or agency	20	24	21	14	18	0	3	45	34	1913
2017	More than 20 years in current department or agency	21	24	21	14	16	0	3	47	32	838

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	30	24	12	7	1	57	19	3228
2019	3 to 10 years in current department or agency	17	26	28	16	12	0	43	28	3274
2019	11 to 20 years in current department or agency	13	26	29	19	14	0	39	33	2142
2019	More than 20 years in current department or agency	14	32	28	17	9	1	46	26	643
2018	Less than 3 years in current department or agency	26	29	26	12	7	1	55	19	3079
2018	3 to 10 years in current department or agency	15	24	30	17	13	1	39	31	3044
2018	11 to 20 years in current department or agency	10	23	32	20	14	0	33	34	1932
2018	More than 20 years in current department or agency	15	26	30	15	13	0	42	28	636
2017	Less than 3 years in current department or agency	24	28	26	12	9	1	52	21	2149
2017	3 to 10 years in current department or agency	15	23	28	18	15	1	38	33	3332
2017	11 to 20 years in current department or agency	12	23	27	19	16	1	36	36	1914
2017	More than 20 years in current department or agency	15	27	30	16	11	2	43	27	839

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	31	19	9	6	0	1	64	16	3215
2019	3 to 10 years in current department or agency	22	30	24	14	10	0	1	52	24	3254
2019	11 to 20 years in current department or agency	15	29	25	17	12	0	1	44	30	2136
2019	More than 20 years in current department or agency	17	34	27	14	7	0	1	51	21	641
2018	Less than 3 years in current department or agency	32	29	21	11	5	1	2	63	16	3065
2018	3 to 10 years in current department or agency	19	29	26	15	10	0	1	48	26	3029
2018	11 to 20 years in current department or agency	12	26	29	18	12	0	1	39	31	1931
2018	More than 20 years in current department or agency	16	30	27	15	10	0	1	47	26	637
2017	Less than 3 years in current department or agency	30	28	21	11	6	1	2	60	18	2144
2017	3 to 10 years in current department or agency	18	26	26	16	13	0	2	45	29	3327
2017	11 to 20 years in current department or agency	14	26	28	16	14	0	2	41	31	1915
2017	More than 20 years in current department or agency	18	32	22	14	10	0	3	51	26	837

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	26	20	12	8	1	1	59	21	3220
2019	3 to 10 years in current department or agency	19	27	23	17	14	0	1	46	31	3267
2019	11 to 20 years in current department or agency	14	25	25	19	17	1	1	39	36	2132
2019	More than 20 years in current department or agency	17	29	22	17	13	0	2	47	31	638
2018	Less than 3 years in current department or agency	30	26	20	12	9	1	2	58	21	3065
2018	3 to 10 years in current department or agency	17	23	24	19	16	1	1	40	36	3023
2018	11 to 20 years in current department or agency	12	21	27	21	16	1	1	34	38	1926
2018	More than 20 years in current department or agency	14	25	27	19	13	1	1	39	33	638
2017	Less than 3 years in current department or agency	27	25	21	13	10	1	2	55	24	2146
2017	3 to 10 years in current department or agency	16	21	23	19	18	1	2	38	38	3333
2017	11 to 20 years in current department or agency	13	20	25	21	19	1	2	34	41	1913
2017	More than 20 years in current department or agency	17	25	22	20	13	1	3	44	34	836

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	21	9	5	2	1	4	83	8	3218
2019	3 to 10 years in current department or agency	44	26	14	6	5	0	3	74	12	3268
2019	11 to 20 years in current department or agency	37	27	15	8	7	0	5	68	16	2135
2019	More than 20 years in current department or agency	41	23	15	8	6	0	7	69	15	638
2018	Less than 3 years in current department or agency	55	22	11	4	2	1	5	81	7	3072
2018	3 to 10 years in current department or agency	40	25	16	8	5	0	5	69	14	3035
2018	11 to 20 years in current department or agency	35	25	18	9	7	0	6	64	17	1932
2018	More than 20 years in current department or agency	38	22	18	8	6	0	8	66	15	636
2017	Less than 3 years in current department or agency	51	21	12	4	3	1	8	79	8	2141
2017	3 to 10 years in current department or agency	37	25	17	7	6	1	8	68	14	3329
2017	11 to 20 years in current department or agency	31	25	17	9	8	1	9	62	20	1909
2017	More than 20 years in current department or agency	35	28	14	8	5	0	9	70	15	831

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	15	8	5	0	1	71	13	3223
2019	3 to 10 years in current department or agency	32	30	20	9	8	0	1	63	17	3265
2019	11 to 20 years in current department or agency	29	31	21	11	8	0	1	60	19	2135
2019	More than 20 years in current department or agency	36	29	19	10	5	0	1	66	15	646
2018	Less than 3 years in current department or agency	42	26	19	8	5	1	1	68	13	3066
2018	3 to 10 years in current department or agency	29	27	23	11	9	0	1	57	21	3034
2018	11 to 20 years in current department or agency	25	29	24	11	10	0	1	54	22	1931
2018	More than 20 years in current department or agency	33	27	22	11	6	1	1	61	17	637
2017	Less than 3 years in current department or agency	35	31	20	7	5	0	1	67	13	2144
2017	3 to 10 years in current department or agency	28	31	23	10	8	0	1	59	18	3326
2017	11 to 20 years in current department or agency	26	30	23	12	7	0	1	57	20	1912
2017	More than 20 years in current department or agency	29	31	22	11	5	0	2	61	16	832

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	33	18	6	4	1	1	72	10	3224
2019	3 to 10 years in current department or agency	28	34	22	9	5	1	1	63	14	3272
2019	11 to 20 years in current department or agency	22	35	22	12	6	1	1	58	19	2133
2019	More than 20 years in current department or agency	23	39	22	9	4	1	1	64	13	644
2018	Less than 3 years in current department or agency	35	32	20	7	3	1	2	68	11	3059
2018	3 to 10 years in current department or agency	22	34	25	11	6	1	1	57	17	3026
2018	11 to 20 years in current department or agency	19	31	28	14	7	1	1	51	21	1933
2018	More than 20 years in current department or agency	22	37	24	11	5	1	1	60	16	635
2017	Less than 3 years in current department or agency	37	31	18	8	4	1	2	70	11	2144
2017	3 to 10 years in current department or agency	24	32	22	12	7	1	2	58	20	3323
2017	11 to 20 years in current department or agency	20	33	26	12	7	1	2	55	19	1906
2017	More than 20 years in current department or agency	24	32	21	11	7	1	2	59	19	829

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	20	11	6	1	1	63	17	3223
2019	3 to 10 years in current department or agency	21	32	25	13	8	0	1	53	22	3269
2019	11 to 20 years in current department or agency	16	31	28	17	7	1	1	47	24	2129
2019	More than 20 years in current department or agency	17	34	27	14	6	2	1	52	21	644
2018	Less than 3 years in current department or agency	29	30	22	11	5	1	1	60	17	3064
2018	3 to 10 years in current department or agency	18	30	26	16	9	0	1	49	25	3030
2018	11 to 20 years in current department or agency	15	28	29	18	8	1	1	44	27	1935
2018	More than 20 years in current department or agency	19	31	25	17	7	0	1	50	25	633
2017	Less than 3 years in current department or agency	27	31	21	12	6	1	2	60	18	2145
2017	3 to 10 years in current department or agency	19	29	23	16	12	1	1	48	28	3327
2017	11 to 20 years in current department or agency	16	29	27	17	10	1	1	46	27	1911
2017	More than 20 years in current department or agency	18	29	26	15	9	1	2	49	24	831

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	29	19	10	7	0	1	63	17	3221
2019	3 to 10 years in current department or agency	29	30	22	11	7	0	1	60	18	3269
2019	11 to 20 years in current department or agency	25	33	22	11	7	1	1	59	18	2139
2019	More than 20 years in current department or agency	29	32	23	10	4	1	2	63	14	640
2018	Less than 3 years in current department or agency	28	30	21	12	7	1	1	60	19	3058
2018	3 to 10 years in current department or agency	23	31	23	14	8	0	1	55	22	3029
2018	11 to 20 years in current department or agency	23	31	25	13	7	0	1	55	20	1929
2018	More than 20 years in current department or agency	27	31	24	11	6	0	1	59	18	637
2017	Less than 3 years in current department or agency	30	30	20	11	6	1	2	62	18	2147
2017	3 to 10 years in current department or agency	25	29	21	14	9	0	1	55	24	3327
2017	11 to 20 years in current department or agency	24	33	21	14	7	1	2	58	21	1909
2017	More than 20 years in current department or agency	27	32	20	11	7	1	3	61	18	832

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	26	13	7	5	0	1	74	12	3216
2019	3 to 10 years in current department or agency	40	28	16	9	7	0	1	68	15	3270
2019	11 to 20 years in current department or agency	35	29	18	10	8	1	1	64	18	2131
2019	More than 20 years in current department or agency	41	25	17	9	6	1	1	67	16	641

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	29	21	9	6	0	1	63	15	3211
2019	3 to 10 years in current department or agency	30	30	21	11	7	0	1	60	18	3262
2019	11 to 20 years in current department or agency	23	33	24	12	8	1	1	56	20	2129
2019	More than 20 years in current department or agency	23	33	24	12	6	0	1	58	18	639
2018	Less than 3 years in current department or agency	31	29	22	11	6	1	1	61	17	3047
2018	3 to 10 years in current department or agency	25	29	23	13	9	0	1	55	23	3019
2018	11 to 20 years in current department or agency	22	26	26	16	9	1	1	49	25	1928
2018	More than 20 years in current department or agency	24	26	26	15	9	0	0	50	24	634
2017	Less than 3 years in current department or agency	29	30	21	11	6	1	1	61	18	2142
2017	3 to 10 years in current department or agency	25	29	21	13	11	1	2	55	24	3319
2017	11 to 20 years in current department or agency	21	26	24	15	9	1	2	49	26	1907
2017	More than 20 years in current department or agency	21	28	22	17	9	1	2	51	26	829

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	21	10	4	2	0	2	83	7	3217
2019	3 to 10 years in current department or agency	57	22	12	5	3	0	1	80	8	3266
2019	11 to 20 years in current department or agency	49	26	13	5	4	0	2	77	10	2127
2019	More than 20 years in current department or agency	53	24	12	4	4	0	3	79	9	645
2018	Less than 3 years in current department or agency	58	21	11	4	3	1	3	81	7	3048
2018	3 to 10 years in current department or agency	51	25	12	4	5	0	2	78	9	3019
2018	11 to 20 years in current department or agency	47	26	13	6	6	0	2	75	12	1925
2018	More than 20 years in current department or agency	54	22	13	5	4	0	3	78	9	634
2017	Less than 3 years in current department or agency	60	20	11	4	2	0	2	82	7	2143
2017	3 to 10 years in current department or agency	53	24	12	5	3	0	2	79	8	3328
2017	11 to 20 years in current department or agency	52	24	12	6	4	0	2	78	10	1914
2017	More than 20 years in current department or agency	52	24	13	4	3	0	3	79	7	834

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	12	4	2	1	1	5	92	3	3217
2019	3 to 10 years in current department or agency	73	13	5	2	2	1	6	91	4	3257
2019	11 to 20 years in current department or agency	69	13	6	2	2	1	8	89	4	2123
2019	More than 20 years in current department or agency	66	14	7	2	1	1	9	89	4	643
2018	Less than 3 years in current department or agency	72	14	6	2	1	1	4	90	4	3052
2018	3 to 10 years in current department or agency	69	15	6	2	2	1	5	89	5	3019
2018	11 to 20 years in current department or agency	66	17	6	2	3	1	6	89	5	1931
2018	More than 20 years in current department or agency	64	16	9	2	2	1	6	85	5	633

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	10	5	3	3	1	3	89	6	3223
2019	3 to 10 years in current department or agency	71	12	6	4	4	1	3	86	8	3272
2019	11 to 20 years in current department or agency	69	13	6	4	4	1	3	85	9	2136
2019	More than 20 years in current department or agency	66	14	7	4	4	1	5	84	9	641
2018	Less than 3 years in current department or agency	74	11	5	2	3	1	4	89	6	3049
2018	3 to 10 years in current department or agency	67	14	7	4	4	1	3	85	8	3022
2018	11 to 20 years in current department or agency	65	14	7	4	5	1	4	84	9	1927
2018	More than 20 years in current department or agency	68	13	8	3	3	1	4	85	7	635
2017	Less than 3 years in current department or agency	76	10	4	3	3	1	4	90	6	2143
2017	3 to 10 years in current department or agency	68	13	6	4	3	1	5	86	8	3329
2017	11 to 20 years in current department or agency	68	13	7	3	4	1	5	85	7	1914
2017	More than 20 years in current department or agency	69	13	6	3	4	1	5	87	7	836

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	20	8	3	2	2	87	5	3214
2019	3 to 10 years in current department or agency	57	26	9	4	2	2	84	6	3264
2019	11 to 20 years in current department or agency	55	27	9	3	3	2	85	6	2132
2019	More than 20 years in current department or agency	55	25	11	4	2	3	83	5	638
2018	Less than 3 years in current department or agency	62	21	9	3	2	2	85	5	3078
2018	3 to 10 years in current department or agency	55	26	10	4	3	1	82	7	3030
2018	11 to 20 years in current department or agency	52	27	10	5	3	2	81	8	1927
2018	More than 20 years in current department or agency	56	23	14	4	1	2	80	5	638
2017	Less than 3 years in current department or agency	65	20	6	3	2	3	88	5	2142
2017	3 to 10 years in current department or agency	55	25	10	4	2	3	83	7	3331
2017	11 to 20 years in current department or agency	54	27	10	3	3	3	84	6	1912
2017	More than 20 years in current department or agency	55	27	8	4	3	3	85	7	834

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	15	8	4	4	0	2	84	8	3204
2019	3 to 10 years in current department or agency	61	19	9	5	5	0	1	81	10	3260
2019	11 to 20 years in current department or agency	57	22	9	5	5	0	2	80	11	2131
2019	More than 20 years in current department or agency	58	17	11	6	5	0	3	78	10	640
2018	Less than 3 years in current department or agency	64	17	8	5	4	0	2	84	9	3068
2018	3 to 10 years in current department or agency	56	21	10	6	5	0	1	78	12	3019
2018	11 to 20 years in current department or agency	53	21	11	6	6	0	2	76	13	1929
2018	More than 20 years in current department or agency	54	20	13	7	4	0	2	76	11	637
2017	Less than 3 years in current department or agency	71	13	6	4	3	1	3	87	7	2142
2017	3 to 10 years in current department or agency	59	18	9	6	5	0	3	79	11	3329
2017	11 to 20 years in current department or agency	56	20	10	5	5	0	3	79	11	1918
2017	More than 20 years in current department or agency	58	19	9	4	5	1	3	80	10	838

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	8	3	1	1	1	20	93	3	3206
2019	3 to 10 years in current department or agency	57	14	5	2	1	0	20	90	4	3256
2019	11 to 20 years in current department or agency	53	16	7	3	1	0	20	86	5	2127
2019	More than 20 years in current department or agency	52	15	6	3	1	0	22	87	5	636
2018	Less than 3 years in current department or agency	62	8	4	2	1	1	24	91	3	3052
2018	3 to 10 years in current department or agency	54	15	6	2	1	0	22	89	4	3004
2018	11 to 20 years in current department or agency	51	14	8	2	2	1	22	85	5	1923
2018	More than 20 years in current department or agency	50	15	6	3	1	0	26	88	5	633
2017	Less than 3 years in current department or agency	64	7	3	2	1	0	23	93	3	2147
2017	3 to 10 years in current department or agency	55	13	5	2	1	0	23	89	5	3326
2017	11 to 20 years in current department or agency	52	15	7	1	2	0	23	87	4	1910
2017	More than 20 years in current department or agency	49	16	6	2	2	0	25	87	5	837

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	14	6	2	1	1	5	92	2	3221
2019	3 to 10 years in current department or agency	66	19	7	3	1	0	4	88	4	3255
2019	11 to 20 years in current department or agency	64	19	7	2	1	0	6	88	4	2131
2019	More than 20 years in current department or agency	64	18	8	3	1	0	6	87	4	641
2018	Less than 3 years in current department or agency	69	15	7	2	1	1	6	90	3	3058
2018	3 to 10 years in current department or agency	60	22	9	2	2	0	5	86	4	3019
2018	11 to 20 years in current department or agency	60	21	9	3	1	1	6	86	4	1920
2018	More than 20 years in current department or agency	59	22	10	3	1	0	5	85	4	637
2017	Less than 3 years in current department or agency	70	15	5	2	1	0	6	91	3	2126
2017	3 to 10 years in current department or agency	62	18	8	3	1	1	7	87	5	3312
2017	11 to 20 years in current department or agency	61	19	7	2	2	1	8	88	4	1907
2017	More than 20 years in current department or agency	60	20	9	2	2	0	7	86	4	833

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	15	9	5	7	1	2	78	13	3227
2019	3 to 10 years in current department or agency	75	14	4	2	2	1	3	92	4	3267
2019	11 to 20 years in current department or agency	78	11	3	1	1	0	4	93	3	2136
2019	More than 20 years in current department or agency	78	10	4	1	1	0	7	94	2	641
2018	Less than 3 years in current department or agency	53	15	11	7	9	1	3	71	17	3072
2018	3 to 10 years in current department or agency	70	14	6	3	3	1	3	88	5	3027
2018	11 to 20 years in current department or agency	71	14	4	2	2	1	5	91	4	1928
2018	More than 20 years in current department or agency	74	14	5	2	1	0	5	92	3	638
2017	Less than 3 years in current department or agency	54	16	11	8	7	0	4	73	16	2145
2017	3 to 10 years in current department or agency	67	16	7	3	3	1	4	87	6	3333
2017	11 to 20 years in current department or agency	72	13	4	2	2	1	6	92	4	1915
2017	More than 20 years in current department or agency	73	14	4	2	1	1	5	92	3	837

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	23	11	4	2	1	83	6	3220
2019	3 to 10 years in current department or agency	54	27	12	4	2	1	82	6	3264
2019	11 to 20 years in current department or agency	51	27	13	4	2	2	80	6	2133
2019	More than 20 years in current department or agency	54	24	13	3	2	4	82	5	640
2018	Less than 3 years in current department or agency	53	25	12	5	2	2	80	8	3073
2018	3 to 10 years in current department or agency	50	28	14	4	2	2	79	7	3025
2018	11 to 20 years in current department or agency	46	29	15	4	3	3	78	7	1926
2018	More than 20 years in current department or agency	51	27	11	5	3	3	81	8	636
2017	Less than 3 years in current department or agency	52	28	10	4	2	3	83	6	2145
2017	3 to 10 years in current department or agency	49	28	13	4	2	3	80	7	3328
2017	11 to 20 years in current department or agency	49	27	13	5	3	4	79	8	1910
2017	More than 20 years in current department or agency	54	25	12	4	1	4	83	5	836

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	35	31	10	3	0	57	13	3229
2019	3 to 10 years in current department or agency	14	32	35	14	4	0	46	18	3275
2019	11 to 20 years in current department or agency	10	31	38	16	5	0	41	22	2140
2019	More than 20 years in current department or agency	15	29	39	12	4	0	44	16	647
2018	Less than 3 years in current department or agency	19	36	32	9	3	0	56	13	3078
2018	3 to 10 years in current department or agency	11	30	37	16	5	0	41	21	3045
2018	11 to 20 years in current department or agency	8	29	40	16	7	0	37	23	1937
2018	More than 20 years in current department or agency	13	29	39	15	5	0	42	19	641
2017	Less than 3 years in current department or agency	16	34	33	12	4	0	51	16	2149
2017	3 to 10 years in current department or agency	9	27	40	16	8	0	36	23	3334
2017	11 to 20 years in current department or agency	8	24	42	18	8	0	32	26	1919
2017	More than 20 years in current department or agency	12	25	41	15	5	1	38	20	837

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	16	37	25	15	0	40	23	3217
2019	3 to 10 years in current department or agency	10	21	37	23	9	0	32	31	3257
2019	11 to 20 years in current department or agency	9	21	41	21	7	0	28	31	2127
2019	More than 20 years in current department or agency	8	17	44	23	7	1	30	26	643
2018	Less than 3 years in current department or agency	7	14	37	27	15	0	42	21	3039
2018	3 to 10 years in current department or agency	11	21	38	20	9	0	29	32	3003
2018	11 to 20 years in current department or agency	11	22	41	20	6	0	27	33	1909
2018	More than 20 years in current department or agency	9	21	40	19	11	0	29	30	623
2017	Less than 3 years in current department or agency	6	15	34	28	16	1	44	21	2140
2017	3 to 10 years in current department or agency	10	22	38	20	9	1	29	32	3327
2017	11 to 20 years in current department or agency	10	23	42	19	6	0	25	32	1912
2017	More than 20 years in current department or agency	8	22	41	20	8	1	28	31	834

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	37	13	5	2	2	79	8	3213
2019	3 to 10 years in current department or agency	38	41	12	5	2	1	80	7	3265
2019	11 to 20 years in current department or agency	33	44	14	5	2	1	78	8	2138
2019	More than 20 years in current department or agency	40	42	10	5	2	1	83	7	645
2018	Less than 3 years in current department or agency	40	37	12	5	3	4	80	8	3077
2018	3 to 10 years in current department or agency	31	43	15	7	3	1	75	10	3038
2018	11 to 20 years in current department or agency	29	43	16	5	4	2	73	10	1938
2018	More than 20 years in current department or agency	34	44	14	5	2	1	79	7	639
2017	Less than 3 years in current department or agency	29	39	14	7	3	7	74	11	2150
2017	3 to 10 years in current department or agency	23	42	17	9	5	4	68	15	3323
2017	11 to 20 years in current department or agency	21	41	19	9	6	5	65	15	1917
2017	More than 20 years in current department or agency	25	41	20	6	4	4	69	10	837

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	35	15	10	5	2	69	15	3228
2019	3 to 10 years in current department or agency	25	37	18	12	7	1	63	19	3276
2019	11 to 20 years in current department or agency	21	34	20	15	9	1	56	24	2137
2019	More than 20 years in current department or agency	24	40	17	12	5	1	65	18	646
2018	Less than 3 years in current department or agency	34	37	14	8	5	2	73	13	3079
2018	3 to 10 years in current department or agency	20	37	20	13	9	1	58	22	3043
2018	11 to 20 years in current department or agency	19	37	19	14	10	1	56	24	1939
2018	More than 20 years in current department or agency	26	39	18	13	4	2	65	17	641
2017	Less than 3 years in current department or agency	24	43	16	9	6	2	68	15	2151
2017	3 to 10 years in current department or agency	15	37	20	15	11	2	53	26	3334
2017	11 to 20 years in current department or agency	13	39	20	15	11	2	53	26	1917
2017	More than 20 years in current department or agency	17	40	21	13	6	2	59	20	836

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	3233
2019	3 to 10 years in current department or agency	15	85	3277
2019	11 to 20 years in current department or agency	16	84	2146
2019	More than 20 years in current department or agency	15	85	648
2017	Less than 3 years in current department or agency	13	87	2147
2017	3 to 10 years in current department or agency	17	83	3333
2017	11 to 20 years in current department or agency	16	84	1919
2017	More than 20 years in current department or agency	14	86	833
2014	Less than 3 years in current department or agency	15	85	1537
2014	3 to 10 years in current department or agency	16	84	4100
2014	11 to 20 years in current department or agency	13	87	1884
2014	More than 20 years in current department or agency	14	86	1291

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	80	20	473
2019	3 to 10 years in current department or agency	81	19	489
2019	11 to 20 years in current department or agency	81	19	346
2019	More than 20 years in current department or agency	86	14	101
2017	Less than 3 years in current department or agency	77	23	291
2017	3 to 10 years in current department or agency	80	20	573
2017	11 to 20 years in current department or agency	76	24	311
2017	More than 20 years in current department or agency	78	22	116
2014	Less than 3 years in current department or agency	78	22	219
2014	3 to 10 years in current department or agency	81	19	634
2014	11 to 20 years in current department or agency	81	19	250
2014	More than 20 years in current department or agency	80	20	181

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	30	7	6	3	1	0	85	8	368
2019	3 to 10 years in current department or agency	51	31	7	9	2	1	0	82	11	391
2019	11 to 20 years in current department or agency	46	35	6	9	4	0	0	82	13	274
2019	More than 20 years in current department or agency	58	29	6	7	0	0	0	87	7	87
2017	Less than 3 years in current department or agency	52	37	5	4	3	0	0	89	7	222
2017	3 to 10 years in current department or agency	42	37	7	9	4	0	1	80	13	460
2017	11 to 20 years in current department or agency	41	42	7	7	3	0	0	83	10	240
2017	More than 20 years in current department or agency	46	43	4	5	1	0	0	89	7	92
2014	Less than 3 years in current department or agency	55	27	6	6	3	2	0	84	10	170
2014	3 to 10 years in current department or agency	53	30	6	8	2	1	1	84	10	513
2014	11 to 20 years in current department or agency	52	32	7	6	3	0	1	85	8	203
2014	More than 20 years in current department or agency	51	32	8	4	3	0	1	84	7	144

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	33	23	12	8	1	0	23	77	3216
2019	3 to 10 years in current department or agency	17	31	25	14	12	1	0	17	83	3270
2019	11 to 20 years in current department or agency	21	31	24	12	9	1	1	22	78	2135
2019	More than 20 years in current department or agency	30	37	16	9	6	2	1	30	70	646
2018	Less than 3 years in current department or agency	28	28	19	12	11	2	1	29	71	3084
2018	3 to 10 years in current department or agency	22	28	23	14	13	1	1	22	78	3045
2018	11 to 20 years in current department or agency	28	26	24	11	10	1	0	28	72	1944
2018	More than 20 years in current department or agency	35	28	21	6	8	1	1	35	65	642
2017	Less than 3 years in current department or agency	24	21	24	13	15	2	1	25	75	2152
2017	3 to 10 years in current department or agency	27	26	20	13	12	2	1	27	73	3336
2017	11 to 20 years in current department or agency	34	25	19	9	10	3	1	35	65	1920
2017	More than 20 years in current department or agency	39	26	17	8	7	3	1	40	60	838

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	71	29	2475
2019	3 to 10 years in current department or agency	61	39	2699
2019	11 to 20 years in current department or agency	56	44	1639
2019	More than 20 years in current department or agency	45	55	436

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	2439
2019	3 to 10 years in current department or agency	34	66	2662
2019	11 to 20 years in current department or agency	35	65	1608
2019	More than 20 years in current department or agency	45	55	428
2018	Less than 3 years in current department or agency	32	68	2157
2018	3 to 10 years in current department or agency	29	71	2314
2018	11 to 20 years in current department or agency	27	73	1355
2018	More than 20 years in current department or agency	31	69	393

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	22	18	17	17	1	8	42	38	2434
2019	3 to 10 years in current department or agency	10	22	20	19	22	1	6	34	44	2662
2019	11 to 20 years in current department or agency	7	19	20	19	23	2	9	30	47	1610
2019	More than 20 years in current department or agency	11	23	21	17	16	2	10	38	37	426
2018	Less than 3 years in current department or agency	14	24	18	17	19	2	7	41	39	2154
2018	3 to 10 years in current department or agency	9	19	20	20	25	1	6	30	48	2321
2018	11 to 20 years in current department or agency	7	19	19	19	26	1	8	29	50	1368
2018	More than 20 years in current department or agency	7	24	18	17	24	1	8	35	45	400
2017	Less than 3 years in current department or agency	12	25	15	16	23	2	7	41	43	1560
2017	3 to 10 years in current department or agency	11	20	15	16	27	2	9	34	49	2355
2017	11 to 20 years in current department or agency	7	19	17	19	25	2	11	30	51	1194
2017	More than 20 years in current department or agency	7	18	16	20	23	3	13	29	52	484

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	19	18	18	25	1	7	33	48	2433
2019	3 to 10 years in current department or agency	6	16	18	21	32	2	5	23	57	2654
2019	11 to 20 years in current department or agency	4	15	19	21	31	2	8	21	58	1607
2019	More than 20 years in current department or agency	7	16	21	21	22	2	10	27	49	427
2018	Less than 3 years in current department or agency	8	16	16	20	32	2	6	26	56	2159
2018	3 to 10 years in current department or agency	5	11	15	21	40	2	6	17	66	2318
2018	11 to 20 years in current department or agency	4	11	17	20	40	2	7	16	66	1364
2018	More than 20 years in current department or agency	4	15	20	17	34	2	8	21	57	400
2017	Less than 3 years in current department or agency	6	11	10	17	46	3	6	19	70	1560
2017	3 to 10 years in current department or agency	5	9	12	15	48	2	9	16	71	2355
2017	11 to 20 years in current department or agency	4	9	14	19	41	3	11	15	70	1198
2017	More than 20 years in current department or agency	3	12	14	18	36	5	12	18	65	485

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	20	15	9	9	1	5	65	18	3179
2019	3 to 10 years in current department or agency	35	19	17	11	13	1	5	57	25	3237
2019	11 to 20 years in current department or agency	35	18	15	13	12	1	6	58	26	2108
2019	More than 20 years in current department or agency	39	16	15	8	12	0	9	61	22	638
2018	Less than 3 years in current department or agency	41	16	14	9	10	1	9	63	21	3075
2018	3 to 10 years in current department or agency	34	18	16	12	14	1	6	55	28	3042
2018	11 to 20 years in current department or agency	35	16	15	11	15	1	8	55	28	1937
2018	More than 20 years in current department or agency	43	14	10	11	10	1	10	64	24	638

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment