2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 59 5 10 1 0 0 84 11 130
2019 PC-02 19 59 3 19 0 0 0 78 19 37
2019 PC-03 22 60 8 10 0 0 0 82 10 50
2019 PC-04 35 55 5 5 0 0 0 90 5 20
2017 PC 6 57 8 21 7 0 0 64 28 110
2017 PC-02 6 47 11 34 3 0 0 52 36 36
2017 PC-03 9 51 5 21 14 0 0 61 35 43
2017 PC-04 0 80 10 5 5 0 0 80 10 20
2014 PC 13 56 6 21 4 0 0 70 25 105
2014 PC-02 9 70 6 15 0 0 0 79 15 33
2014 PC-03 5 50 7 30 7 0 0 55 37 40
2014 PC-04 32 58 0 11 0 0 0 89 11 19
2011 PC 23 57 6 12 2 0 0 80 13 126
2011 PC-02 14 67 7 12 0 0 0 81 12 42
2011 PC-03 19 53 9 16 2 0 0 72 19 43
2011 PC-04 41 41 6 6 6 0 0 82 12 17
2008 PC 29 55 8 7 1 0 0 84 8 73
2008 PC-02 28 63 3 6 0 0 0 91 6 32
2008 PC-03 26 58 5 11 0 0 0 84 11 19

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 68 20 4 5 2 0 1 88 8 130
2019 PC-02 70 22 0 3 3 0 3 94 6 37
2019 PC-03 70 18 2 8 2 0 0 88 10 50
2019 PC-04 70 20 10 0 0 0 0 90 0 20
2017 PC 68 19 5 6 0 0 1 88 6 110
2017 PC-02 70 22 3 6 0 0 0 92 6 36
2017 PC-03 67 19 9 2 0 0 2 88 2 43
2017 PC-04 75 10 0 15 0 0 0 85 15 20
2014 PC 64 17 8 8 2 0 2 82 10 105
2014 PC-02 63 18 8 3 3 0 6 86 6 33
2014 PC-03 65 20 5 10 0 0 0 85 10 40
2014 PC-04 68 16 11 5 0 0 0 84 5 19
2011 PC 67 18 7 5 2 0 1 86 7 126
2011 PC-02 69 19 5 7 0 0 0 88 7 42
2011 PC-03 58 23 12 2 2 0 2 83 5 43
2011 PC-04 88 0 6 6 0 0 0 88 6 17
2008 PC 68 16 5 8 1 0 0 85 10 73
2008 PC-02 69 22 0 6 3 0 0 91 9 32
2008 PC-03 68 11 11 11 0 0 0 79 11 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 44 35 8 12 1 0 0 78 13 130
2019 PC-02 51 38 5 5 0 0 0 89 5 37
2019 PC-03 36 42 8 14 0 0 0 78 14 50
2019 PC-04 55 20 5 15 5 0 0 75 20 20
2017 PC 21 46 13 12 9 0 0 66 21 110
2017 PC-02 14 39 19 14 14 0 0 53 28 36
2017 PC-03 21 49 12 14 5 0 0 70 19 43
2017 PC-04 20 50 10 5 15 0 0 70 20 20
2014 PC 31 40 12 11 5 0 0 72 16 105
2014 PC-02 33 40 9 12 6 0 0 73 18 33
2014 PC-03 25 37 22 12 2 0 0 63 15 40
2014 PC-04 32 53 0 16 0 0 0 84 16 19
2011 PC 39 35 12 10 4 0 0 74 14 125
2011 PC-02 24 34 29 12 0 0 0 59 12 41
2011 PC-03 40 40 7 9 5 0 0 79 14 43
2011 PC-04 47 29 0 12 12 0 0 76 24 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 44 16 18 2 0 0 64 20 129
2019 PC-02 22 30 22 24 3 0 0 51 27 37
2019 PC-03 12 54 14 18 2 0 0 66 20 50
2019 PC-04 20 50 20 5 5 0 0 70 10 20
2018 PC 11 42 12 29 6 0 0 53 35 109
2018 PC-02 21 33 12 30 3 0 0 55 33 33
2018 PC-03 2 47 11 34 6 0 0 49 40 47
2018 PC-04 6 56 19 6 13 0 0 63 19 16
2017 PC 9 33 18 26 14 0 0 42 40 110
2017 PC-02 3 44 11 31 11 0 0 47 42 36
2017 PC-03 9 16 26 33 16 0 0 26 49 43
2017 PC-04 10 35 20 15 20 0 0 45 35 20
2014 PC 4 26 11 34 25 0 0 30 59 105
2014 PC-02 3 28 15 36 18 0 0 31 54 33
2014 PC-03 0 23 12 32 32 0 0 23 65 40
2014 PC-04 0 42 11 32 16 0 0 42 47 19
2011 PC 23 48 17 8 4 0 0 71 12 126
2011 PC-02 7 62 21 10 0 0 0 69 10 42
2011 PC-03 28 40 19 9 5 0 0 67 14 43
2011 PC-04 59 12 18 0 12 0 0 71 12 17
2008 PC 12 55 16 14 3 0 0 67 16 73
2008 PC-02 16 53 19 9 3 0 0 69 13 32
2008 PC-03 5 53 21 21 0 0 0 58 21 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 45 45 7 2 1 0 1 91 2 128
2019 PC-02 35 57 8 0 0 0 0 92 0 37
2019 PC-03 40 48 8 4 0 0 0 88 4 50
2019 PC-04 67 33 0 0 0 0 0 100 0 18
2017 PC 35 51 6 7 1 1 0 86 8 110
2017 PC-02 33 50 6 8 3 0 0 83 11 36
2017 PC-03 30 56 5 9 0 0 0 86 9 43
2017 PC-04 40 45 5 5 0 5 0 89 5 20
2014 PC 40 41 10 8 1 0 0 81 9 105
2014 PC-02 43 39 12 6 0 0 0 82 6 33
2014 PC-03 25 52 10 10 2 0 0 78 12 40
2014 PC-04 68 26 5 0 0 0 0 95 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 32 9 5 4 0 0 82 9 130
2019 PC-02 51 30 8 8 3 0 0 81 11 37
2019 PC-03 42 40 6 6 6 0 0 82 12 50
2019 PC-04 70 10 15 5 0 0 0 80 5 20
2018 PC 35 49 6 5 4 0 0 85 9 110
2018 PC-02 55 36 3 6 0 0 0 91 6 33
2018 PC-03 21 58 8 6 6 0 0 79 13 48
2018 PC-04 38 50 13 0 0 0 0 88 0 16
2017 PC 35 41 6 8 9 0 0 76 17 109
2017 PC-02 36 45 6 8 6 0 0 81 14 36
2017 PC-03 30 35 12 9 14 0 0 65 23 43
2017 PC-04 37 42 0 11 11 0 0 79 21 19
2014 PC 37 39 8 10 6 0 0 76 16 105
2014 PC-02 36 52 9 3 0 0 0 88 3 33
2014 PC-03 30 35 10 10 15 0 0 65 25 40
2014 PC-04 47 32 5 16 0 0 0 79 16 19
2011 PC 40 41 10 7 2 0 0 81 10 126
2011 PC-02 31 50 12 7 0 0 0 81 7 42
2011 PC-03 47 33 9 5 7 0 0 79 12 43
2011 PC-04 47 41 0 12 0 0 0 88 12 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 48 10 4 3 0 0 83 7 130
2019 PC-02 27 49 14 5 5 0 0 76 11 37
2019 PC-03 36 50 4 6 4 0 0 86 10 50
2019 PC-04 35 45 20 0 0 0 0 80 0 20
2018 PC 27 51 6 9 6 0 0 78 15 110
2018 PC-02 30 48 6 9 6 0 0 79 15 33
2018 PC-03 27 50 10 10 2 0 0 77 13 48
2018 PC-04 19 56 0 13 13 0 0 75 25 16
2017 PC 26 52 10 8 4 0 0 78 12 110
2017 PC-02 19 50 19 8 3 0 0 70 11 36
2017 PC-03 26 58 5 7 5 0 0 84 12 43
2017 PC-04 35 40 5 15 5 0 0 75 20 20
2014 PC 22 48 10 12 7 0 0 71 19 105
2014 PC-02 22 57 9 6 6 0 0 79 12 33
2014 PC-03 22 40 10 22 5 0 0 63 27 40
2014 PC-04 26 58 11 5 0 0 0 84 5 19
2011 PC 31 52 13 3 1 0 0 83 4 126
2011 PC-02 19 62 14 5 0 0 0 81 5 42
2011 PC-03 23 56 16 5 0 0 0 79 5 43
2011 PC-04 59 29 6 0 6 0 0 88 6 17
2008 PC 29 49 8 12 1 0 0 78 14 73
2008 PC-02 22 59 3 16 0 0 0 81 16 32
2008 PC-03 42 42 11 5 0 0 0 84 5 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 21 43 12 19 6 0 0 64 25 129
2019 PC-02 19 50 14 11 6 0 0 69 17 36
2019 PC-03 14 34 16 26 10 0 0 48 36 50
2019 PC-04 25 50 5 15 5 0 0 75 20 20
2018 PC 17 30 19 18 15 0 0 48 33 109
2018 PC-02 24 27 24 12 12 0 0 52 24 33
2018 PC-03 13 30 15 30 13 0 0 43 43 47
2018 PC-04 6 38 31 6 19 0 0 44 25 16
2017 PC 15 40 18 17 8 1 0 56 26 110
2017 PC-02 17 31 33 17 0 3 0 49 17 36
2017 PC-03 14 42 9 21 14 0 0 56 35 43
2017 PC-04 15 45 15 10 15 0 0 60 25 20
2014 PC 10 46 13 19 12 0 0 56 31 105
2014 PC-02 11 42 18 15 15 0 0 52 30 33
2014 PC-03 5 48 10 20 17 0 0 53 37 40
2014 PC-04 21 53 16 5 5 0 0 74 11 19
2011 PC 17 40 17 17 7 1 0 58 24 126
2011 PC-02 17 31 26 17 10 0 0 48 26 42
2011 PC-03 16 42 14 21 5 2 0 60 26 43
2011 PC-04 29 35 18 0 18 0 0 65 18 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 47 16 12 1 0 0 71 13 130
2019 PC-02 22 49 14 14 3 0 0 70 16 37
2019 PC-03 22 50 18 10 0 0 0 72 10 50
2019 PC-04 20 45 20 15 0 0 0 65 15 20
2018 PC 13 55 15 14 4 0 0 68 17 110
2018 PC-02 18 58 12 9 3 0 0 76 12 33
2018 PC-03 10 52 15 19 4 0 0 63 23 48
2018 PC-04 6 63 6 19 6 0 0 69 25 16
2017 PC 21 45 16 11 6 0 0 66 17 110
2017 PC-02 19 47 17 11 6 0 0 66 17 36
2017 PC-03 21 39 12 16 12 0 0 60 28 43
2017 PC-04 15 50 30 5 0 0 0 65 5 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 36 42 14 8 1 0 0 78 9 129
2019 PC-02 27 43 14 14 3 0 0 70 16 37
2019 PC-03 34 46 16 4 0 0 0 80 4 50
2019 PC-04 42 37 16 5 0 0 0 79 5 19
2018 PC 29 52 9 7 3 0 0 81 10 110
2018 PC-02 30 52 6 9 3 0 0 82 12 33
2018 PC-03 23 56 8 8 4 0 0 79 13 48
2018 PC-04 38 56 6 0 0 0 0 94 0 16
2017 PC 27 51 15 5 2 0 0 78 7 110
2017 PC-02 19 64 11 6 0 0 0 83 6 36
2017 PC-03 23 49 16 9 2 0 0 72 12 43
2017 PC-04 45 30 20 0 5 0 0 75 5 20
2014 PC 22 45 10 13 9 1 0 68 22 105
2014 PC-02 14 48 18 12 6 3 0 63 18 33
2014 PC-03 17 50 0 20 12 0 0 68 32 40
2014 PC-04 42 32 11 5 11 0 0 74 16 19
2011 PC 31 52 9 6 2 1 0 83 8 126
2011 PC-02 19 55 17 7 2 0 0 74 10 42
2011 PC-03 23 53 7 9 5 2 0 79 14 43
2011 PC-04 59 35 6 0 0 0 0 94 0 17
2008 PC 30 55 11 4 0 0 0 85 4 73
2008 PC-02 31 53 6 9 0 0 0 84 9 32
2008 PC-03 26 63 11 0 0 0 0 89 0 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 41 15 12 5 0 0 68 17 130
2019 PC-02 19 54 8 11 8 0 0 73 19 37
2019 PC-03 24 34 22 16 4 0 0 58 20 50
2019 PC-04 30 40 15 10 5 0 0 70 15 20
2018 PC 20 38 17 15 9 0 0 58 25 110
2018 PC-02 27 42 9 12 9 0 0 70 21 33
2018 PC-03 15 35 21 25 4 0 0 50 29 48
2018 PC-04 19 44 19 0 19 0 0 63 19 16
2017 PC 20 46 14 9 10 1 0 67 19 110
2017 PC-02 11 55 17 6 8 3 0 68 14 36
2017 PC-03 19 42 16 14 9 0 0 61 23 43
2017 PC-04 30 35 10 10 15 0 0 65 25 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 47 39 9 5 1 0 0 85 5 129
2019 PC-02 30 46 14 8 3 0 0 76 11 37
2019 PC-03 45 41 8 6 0 0 0 86 6 49
2019 PC-04 55 35 10 0 0 0 0 90 0 20
2018 PC 44 39 12 4 2 0 0 83 5 110
2018 PC-02 39 42 9 6 3 0 0 82 9 33
2018 PC-03 38 46 13 4 0 0 0 83 4 48
2018 PC-04 56 25 19 0 0 0 0 81 0 16
2017 PC 46 37 13 4 0 0 0 84 4 110
2017 PC-02 36 36 19 8 0 0 0 72 8 36
2017 PC-03 51 37 9 2 0 0 0 88 2 43
2017 PC-04 45 40 15 0 0 0 0 85 0 20
2014 PC 51 36 8 4 2 0 0 87 6 105
2014 PC-02 49 39 3 3 6 0 0 88 9 33
2014 PC-03 50 40 7 2 0 0 0 90 2 40
2014 PC-04 58 32 11 0 0 0 0 89 0 19
2011 PC 53 36 10 2 0 0 0 89 2 125
2011 PC-02 45 45 7 2 0 0 0 90 2 42
2011 PC-03 51 33 16 0 0 0 0 84 0 43
2011 PC-04 65 29 6 0 0 0 0 94 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 50 12 13 5 0 0 70 18 128
2019 PC-02 14 47 22 11 6 0 0 61 17 36
2019 PC-03 20 48 8 18 6 0 0 68 24 50
2019 PC-04 20 50 10 10 10 0 0 70 20 20
2018 PC 19 46 12 14 9 0 0 65 23 110
2018 PC-02 21 45 12 15 6 0 0 67 21 33
2018 PC-03 15 48 8 19 10 0 0 63 29 48
2018 PC-04 38 38 13 6 6 0 0 75 13 16
2017 PC 17 51 17 10 4 0 1 69 14 110
2017 PC-02 11 58 19 6 3 0 3 71 9 36
2017 PC-03 16 44 19 14 7 0 0 61 21 43
2017 PC-04 25 50 10 15 0 0 0 75 15 20
2014 PC 12 44 13 20 11 0 0 55 31 105
2014 PC-02 8 51 15 24 3 0 0 58 27 33
2014 PC-03 10 35 17 20 17 0 0 45 37 40
2014 PC-04 26 37 11 11 16 0 0 63 26 19
2011 PC 30 44 14 8 4 0 0 74 12 125
2011 PC-02 24 43 24 10 0 0 0 67 10 42
2011 PC-03 26 44 16 9 5 0 0 70 14 43
2011 PC-04 47 41 0 6 6 0 0 88 12 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 34 21 11 3 1 0 65 14 130
2019 PC-02 19 32 24 16 8 0 0 51 24 37
2019 PC-03 30 36 28 4 0 2 0 67 4 50
2019 PC-04 35 30 5 25 5 0 0 65 30 20
2018 PC 19 41 18 15 7 0 0 60 22 110
2018 PC-02 18 52 12 15 3 0 0 70 18 33
2018 PC-03 15 35 27 15 8 0 0 50 23 48
2018 PC-04 31 31 13 13 13 0 0 63 25 16
2017 PC 19 44 21 10 6 0 0 63 16 110
2017 PC-02 19 48 25 6 3 0 0 67 8 36
2017 PC-03 16 37 23 16 7 0 0 54 23 43
2017 PC-04 20 45 10 10 15 0 0 65 25 20
2014 PC 18 45 13 12 12 0 0 62 25 105
2014 PC-02 16 54 12 15 3 0 0 70 18 33
2014 PC-03 7 48 15 12 17 0 0 55 30 40
2014 PC-04 26 42 5 11 16 0 0 68 26 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 28 44 13 12 3 0 0 72 15 129
2019 PC-02 22 51 8 16 3 0 0 73 19 37
2019 PC-03 18 50 14 16 2 0 0 68 18 50
2019 PC-04 35 35 20 0 10 0 0 70 10 20
2018 PC 18 39 18 15 9 0 0 57 25 110
2018 PC-02 21 58 15 3 3 0 0 79 6 33
2018 PC-03 19 27 17 27 10 0 0 46 38 48
2018 PC-04 6 44 25 6 19 0 0 50 25 16
2017 PC 16 40 15 17 11 0 0 56 28 110
2017 PC-02 17 47 14 17 6 0 0 64 22 36
2017 PC-03 9 35 16 19 21 0 0 44 39 43
2017 PC-04 20 30 20 25 5 0 0 50 30 20
2014 PC 18 44 16 14 8 0 0 62 22 105
2014 PC-02 22 33 24 15 6 0 0 55 21 33
2014 PC-03 12 50 10 17 10 0 0 63 27 40
2014 PC-04 26 47 11 5 11 0 0 74 16 19
2011 PC 29 48 18 4 2 0 0 77 6 124
2011 PC-02 15 61 22 2 0 0 0 76 2 41
2011 PC-03 28 44 16 9 2 0 0 72 12 43
2011 PC-04 53 29 12 0 6 0 0 82 6 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 42 8 6 3 0 0 82 9 130
2019 PC-02 30 46 14 5 5 0 0 76 11 37
2019 PC-03 32 50 6 8 4 0 0 82 12 50
2019 PC-04 50 35 5 10 0 0 0 85 10 20
2018 PC 32 49 11 5 4 0 0 81 8 110
2018 PC-02 33 48 9 3 6 0 0 82 9 33
2018 PC-03 31 50 13 6 0 0 0 81 6 48
2018 PC-04 31 44 13 6 6 0 0 75 13 16
2017 PC 37 43 8 10 2 0 0 80 12 109
2017 PC-02 33 48 8 6 6 0 0 81 11 36
2017 PC-03 33 46 9 12 0 0 0 79 12 43
2017 PC-04 42 32 5 21 0 0 0 74 21 19
2014 PC 30 42 20 6 2 0 0 72 8 104
2014 PC-02 22 47 28 0 3 0 0 69 3 32
2014 PC-03 40 35 15 7 2 0 0 75 10 40
2014 PC-04 32 47 16 5 0 0 0 79 5 19
2011 PC 37 49 12 1 1 0 0 87 2 126
2011 PC-02 19 62 17 2 0 0 0 81 2 42
2011 PC-03 37 53 9 0 0 0 0 91 0 43
2011 PC-04 59 29 6 0 6 0 0 88 6 17
2008 PC 37 48 10 4 1 0 0 85 5 73
2008 PC-02 31 53 9 6 0 0 0 84 6 32
2008 PC-03 42 37 16 5 0 0 0 79 5 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 36 17 14 5 1 0 63 20 129
2019 PC-02 32 46 5 14 3 0 0 78 16 37
2019 PC-03 22 39 22 8 6 2 0 63 15 49
2019 PC-04 25 30 15 25 5 0 0 55 30 20
2018 PC 19 30 26 12 13 0 0 49 25 110
2018 PC-02 24 42 24 3 6 0 0 67 9 33
2018 PC-03 17 25 31 13 15 0 0 42 27 48
2018 PC-04 6 31 13 31 19 0 0 38 50 16
2017 PC 20 41 15 15 9 0 0 61 24 110
2017 PC-02 33 39 22 3 3 0 0 72 6 36
2017 PC-03 9 49 7 23 12 0 0 58 35 43
2017 PC-04 10 25 20 25 20 0 0 35 45 20
2014 PC 28 34 21 11 6 0 0 62 17 105
2014 PC-02 39 34 18 9 0 0 0 73 9 33
2014 PC-03 15 48 20 5 12 0 0 63 17 40
2014 PC-04 32 16 21 26 5 0 0 47 32 19
2011 PC 16 44 23 13 3 0 0 60 17 126
2011 PC-02 12 45 29 12 2 0 0 57 14 42
2011 PC-03 12 42 26 16 5 0 0 53 21 43
2011 PC-04 24 41 24 12 0 0 0 65 12 17
2008 PC 16 30 30 15 8 0 0 47 23 73
2008 PC-02 19 25 38 9 9 0 0 44 19 32
2008 PC-03 16 26 26 26 5 0 0 42 32 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 5 26 37 22 8 0 2 30 32 130
2019 PC-02 3 24 38 27 8 0 0 35 27 37
2019 PC-03 4 28 36 24 6 0 2 31 33 50
2019 PC-04 5 25 40 20 10 0 0 30 30 20
2018 PC 8 21 46 19 5 0 1 24 29 110
2018 PC-02 6 9 48 24 12 0 0 36 15 33
2018 PC-03 10 23 48 17 0 0 2 17 34 48
2018 PC-04 6 31 44 19 0 0 0 19 38 16
2017 PC 10 35 29 19 5 0 1 25 45 109
2017 PC-02 3 31 28 30 6 0 3 37 34 36
2017 PC-03 10 38 31 14 7 0 0 21 48 42
2017 PC-04 20 40 35 5 0 0 0 5 60 20
2014 PC 9 32 33 20 5 0 1 25 41 105
2014 PC-02 0 33 24 28 12 0 3 42 34 33
2014 PC-03 12 27 45 15 0 0 0 15 40 40
2014 PC-04 16 37 26 16 5 0 0 21 53 19
2011 PC 6 25 38 24 7 0 0 31 31 126
2011 PC-02 5 24 38 29 5 0 0 33 29 42
2011 PC-03 7 23 49 16 5 0 0 21 30 43
2011 PC-04 6 24 41 18 12 0 0 29 29 17
2008 PC 16 29 32 19 1 3 0 21 46 73
2008 PC-02 9 28 31 28 3 0 0 31 38 32
2008 PC-03 21 21 37 16 0 5 0 17 44 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 18 34 25 10 0 4 37 28 130
2019 PC-02 11 16 30 32 8 0 3 42 28 37
2019 PC-03 12 12 34 26 12 0 4 40 25 50
2019 PC-04 5 35 30 20 10 0 0 30 40 20
2018 PC 6 18 36 29 8 0 2 38 25 110
2018 PC-02 6 18 27 36 12 0 0 48 24 33
2018 PC-03 4 17 38 31 6 0 4 39 22 48
2018 PC-04 13 25 44 13 6 0 0 19 38 16
2017 PC 10 24 32 18 12 3 1 31 35 109
2017 PC-02 6 25 25 25 11 6 3 39 33 36
2017 PC-03 9 23 39 14 14 0 0 28 33 43
2017 PC-04 16 26 42 16 0 0 0 16 42 19
2014 PC 11 29 35 20 5 0 1 25 40 104
2014 PC-02 3 24 36 28 6 0 3 35 28 33
2014 PC-03 12 32 38 15 2 0 0 17 45 40
2014 PC-04 17 39 28 11 6 0 0 17 56 18
2011 PC 2 17 33 34 12 2 2 48 19 126
2011 PC-02 2 14 38 36 7 0 2 44 17 42
2011 PC-03 0 16 37 35 9 0 2 45 17 43
2011 PC-04 0 29 24 35 12 0 0 47 29 17
2008 PC 13 24 33 21 6 4 0 28 38 72
2008 PC-02 19 10 32 26 10 3 0 37 30 31
2008 PC-03 5 26 32 26 5 5 0 33 33 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 29 23 15 3 2 1 19 57 130
2019 PC-02 22 22 22 30 3 0 3 33 44 37
2019 PC-03 30 30 28 8 4 0 0 12 60 50
2019 PC-04 25 45 15 15 0 0 0 15 70 20
2018 PC 34 35 21 7 2 0 1 9 70 110
2018 PC-02 21 42 24 9 3 0 0 12 64 33
2018 PC-03 40 35 17 6 0 0 2 6 77 48
2018 PC-04 50 19 25 6 0 0 0 6 69 16
2017 PC 33 41 18 6 2 0 1 7 74 110
2017 PC-02 20 50 22 3 3 0 3 6 72 36
2017 PC-03 46 35 9 7 2 0 0 9 81 43
2017 PC-04 35 40 15 10 0 0 0 10 75 20
2014 PC 48 27 20 5 1 0 0 6 75 105
2014 PC-02 39 39 19 3 0 0 0 3 78 33
2014 PC-03 55 17 23 5 0 0 0 5 72 40
2014 PC-04 63 26 5 0 5 0 0 5 89 19
2011 PC 21 28 29 14 7 0 1 22 50 126
2011 PC-02 19 29 38 10 5 0 0 14 48 42
2011 PC-03 23 33 26 12 5 0 2 17 57 43
2011 PC-04 24 18 24 24 12 0 0 35 41 17
2008 PC 29 35 25 8 0 3 0 9 66 72
2008 PC-02 29 23 35 10 0 3 0 10 53 31
2008 PC-03 21 47 21 11 0 0 0 11 68 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 20 45 21 5 1 0 26 29 126
2019 PC-02 0 14 49 31 6 0 0 37 14 35
2019 PC-03 10 18 51 18 0 2 0 19 29 49
2019 PC-04 5 30 40 15 10 0 0 25 35 20
2018 PC 15 25 35 23 3 0 0 26 39 109
2018 PC-02 3 9 33 48 6 0 0 55 12 33
2018 PC-03 19 30 34 17 0 0 0 17 49 47
2018 PC-04 25 31 44 0 0 0 0 0 56 16
2017 PC 12 26 40 15 6 0 1 22 38 110
2017 PC-02 3 31 33 25 6 0 3 31 35 36
2017 PC-03 21 21 40 14 5 0 0 19 42 43
2017 PC-04 15 25 50 5 5 0 0 10 40 20
2014 PC 14 22 31 24 7 1 1 31 37 105
2014 PC-02 9 27 27 22 9 3 3 33 38 33
2014 PC-03 12 17 40 25 5 0 0 30 30 40
2014 PC-04 21 32 32 11 5 0 0 16 53 19
2011 PC 6 22 46 22 5 0 0 26 27 125
2011 PC-02 0 21 52 26 0 0 0 26 21 42
2011 PC-03 7 26 48 14 5 0 0 19 33 42
2011 PC-04 18 12 47 24 0 0 0 24 29 17
2008 PC 8 24 39 25 3 1 0 28 32 72
2008 PC-02 6 19 42 29 3 0 0 32 26 31
2008 PC-03 11 21 42 26 0 0 0 26 32 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 23 37 15 8 0 1 23 40 130
2019 PC-02 14 16 30 24 16 0 0 41 30 37
2019 PC-03 16 22 46 12 2 0 2 14 39 50
2019 PC-04 10 35 40 5 10 0 0 15 45 20
2018 PC 32 27 25 13 4 0 0 16 59 110
2018 PC-02 15 9 48 24 3 0 0 27 24 33
2018 PC-03 44 31 13 10 2 0 0 13 75 48
2018 PC-04 25 44 25 6 0 0 0 6 69 16
2017 PC 26 37 18 11 4 3 1 15 66 110
2017 PC-02 8 36 28 17 3 6 3 21 49 36
2017 PC-03 46 30 14 5 5 0 0 9 77 43
2017 PC-04 30 45 15 10 0 0 0 10 75 20
2014 PC 27 46 15 7 6 0 0 12 72 105
2014 PC-02 15 61 12 0 12 0 0 12 76 33
2014 PC-03 35 47 7 8 2 0 0 10 82 40
2014 PC-04 37 21 32 5 5 0 0 11 58 19
2011 PC 15 28 32 15 10 1 0 25 43 126
2011 PC-02 10 21 45 17 5 2 0 22 32 42
2011 PC-03 21 30 30 9 9 0 0 19 51 43
2011 PC-04 24 24 24 24 6 0 0 29 47 17
2008 PC 29 32 22 14 0 1 1 14 63 72
2008 PC-02 26 29 23 19 0 0 3 20 57 31
2008 PC-03 32 37 32 0 0 0 0 0 68 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 24 29 29 7 0 2 37 33 129
2019 PC-02 11 30 14 35 8 0 3 44 42 37
2019 PC-03 4 20 36 32 6 0 2 39 24 50
2019 PC-04 5 25 45 20 5 0 0 25 30 20
2018 PC 6 24 35 24 9 2 1 34 30 109
2018 PC-02 3 15 39 33 6 3 0 41 19 33
2018 PC-03 4 23 31 25 13 2 2 39 28 48
2018 PC-04 7 27 53 13 0 0 0 13 33 15
2017 PC 7 18 30 33 7 3 2 42 27 110
2017 PC-02 6 17 30 33 3 9 3 41 25 36
2017 PC-03 9 14 30 35 12 0 0 47 23 43
2017 PC-04 10 30 35 20 5 0 0 25 40 20
2014 PC 7 22 30 29 11 1 0 41 29 105
2014 PC-02 0 24 30 30 14 3 0 45 25 33
2014 PC-03 12 20 32 25 10 0 0 35 32 40
2014 PC-04 11 16 16 53 5 0 0 58 26 19
2011 PC 7 24 31 23 11 1 3 35 33 124
2011 PC-02 7 17 24 29 15 2 5 47 26 41
2011 PC-03 5 29 36 24 5 0 2 29 34 42
2011 PC-04 12 41 29 6 12 0 0 18 53 17
2008 PC 21 21 38 14 4 1 1 19 43 72
2008 PC-02 19 13 48 16 3 0 0 19 32 31
2008 PC-03 21 21 42 11 5 0 0 16 42 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 34 26 11 5 0 0 16 58 129
2019 PC-02 14 35 32 11 8 0 0 19 49 37
2019 PC-03 31 35 22 6 6 0 0 12 65 49
2019 PC-04 35 30 25 10 0 0 0 10 65 20
2018 PC 32 32 26 6 3 0 1 9 64 110
2018 PC-02 21 30 36 6 6 0 0 12 52 33
2018 PC-03 40 31 21 6 0 0 2 6 72 48
2018 PC-04 38 25 31 6 0 0 0 6 63 16
2017 PC 37 34 24 5 1 0 0 6 71 109
2017 PC-02 22 36 39 3 0 0 0 3 59 36
2017 PC-03 53 23 16 7 0 0 0 7 77 43
2017 PC-04 47 42 11 0 0 0 0 0 89 19
2014 PC 47 30 18 3 2 0 0 5 78 105
2014 PC-02 42 30 25 3 0 0 0 3 72 33
2014 PC-03 55 27 7 5 5 0 0 10 82 40
2014 PC-04 53 32 16 0 0 0 0 0 84 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 28 41 14 5 0 0 18 41 130
2019 PC-02 8 32 43 16 0 0 0 16 41 37
2019 PC-03 14 28 40 14 4 0 0 18 42 50
2019 PC-04 15 35 40 10 0 0 0 10 50 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 69 21 5 2 0 0 2 92 2 130
2019 PC-02 78 14 0 3 0 0 5 97 3 37
2019 PC-03 68 24 4 2 0 0 2 94 2 50
2019 PC-04 65 25 10 0 0 0 0 90 0 20
2017 PC 76 16 5 0 1 0 3 94 1 110
2017 PC-02 75 19 3 0 3 0 0 94 3 36
2017 PC-03 70 14 9 0 0 0 7 90 0 43
2017 PC-04 95 5 0 0 0 0 0 100 0 20
2014 PC 79 10 6 2 0 0 3 92 2 105
2014 PC-02 79 12 0 0 0 0 9 100 0 33
2014 PC-03 75 15 7 2 0 0 0 90 2 40
2014 PC-04 89 5 5 0 0 0 0 95 0 19
2011 PC 71 11 10 3 1 0 4 86 4 124
2011 PC-02 68 5 17 0 0 0 10 81 0 41
2011 PC-03 74 14 9 2 0 0 0 88 2 43
2011 PC-04 76 0 6 18 0 0 0 76 18 17
2008 PC 70 16 4 0 1 1 7 94 1 73
2008 PC-02 75 16 0 0 3 0 6 97 3 32
2008 PC-03 53 16 11 0 0 5 16 87 0 19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 45 17 7 4 3 2 71 11 130
2019 PC-02 24 38 16 8 3 5 5 70 12 37
2019 PC-03 20 38 20 12 6 2 2 60 19 50
2019 PC-04 20 55 15 0 5 5 0 79 5 20
2018 PC 13 37 15 17 7 6 4 56 27 110
2018 PC-02 21 36 18 9 6 6 3 63 17 33
2018 PC-03 8 25 17 29 10 6 4 37 44 48
2018 PC-04 6 69 6 0 6 13 0 86 7 16
2017 PC 17 40 11 14 6 10 2 65 23 110
2017 PC-02 17 47 14 8 0 14 0 74 10 36
2017 PC-03 9 33 12 21 14 7 5 47 39 43
2017 PC-04 25 55 5 10 5 0 0 80 15 20
2014 PC 28 28 15 10 12 2 4 60 24 105
2014 PC-02 22 36 15 6 9 6 6 66 17 33
2014 PC-03 25 25 17 12 17 0 2 51 31 40
2014 PC-04 53 32 5 5 5 0 0 84 11 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 37 6 12 3 1 0 79 15 130
2019 PC-02 35 38 11 11 3 3 0 75 14 37
2019 PC-03 34 38 4 20 4 0 0 72 24 50
2019 PC-04 35 50 10 0 5 0 0 85 5 20
2018 PC 32 41 7 13 7 0 0 73 20 110
2018 PC-02 39 36 0 12 12 0 0 76 24 33
2018 PC-03 23 40 10 21 6 0 0 63 27 48
2018 PC-04 44 44 6 0 6 0 0 88 6 16
2017 PC 46 32 9 8 5 0 0 78 13 110
2017 PC-02 47 39 6 6 3 0 0 86 8 36
2017 PC-03 40 28 14 14 5 0 0 67 19 43
2017 PC-04 40 45 0 5 10 0 0 85 15 20
2014 PC 36 33 10 11 7 3 0 71 18 105
2014 PC-02 34 39 9 12 3 3 0 75 15 33
2014 PC-03 33 30 12 10 12 2 0 64 23 40
2014 PC-04 53 32 5 11 0 0 0 84 11 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 56 33 7 4 1 0 0 88 5 129
2019 PC-02 59 30 3 5 3 0 0 89 8 37
2019 PC-03 51 31 14 4 0 0 0 82 4 49
2019 PC-04 45 50 0 5 0 0 0 95 5 20
2018 PC 44 40 6 6 4 0 0 84 9 109
2018 PC-02 44 41 9 3 3 0 0 84 6 32
2018 PC-03 35 44 6 10 4 0 0 79 15 48
2018 PC-04 56 38 0 0 6 0 0 94 6 16
2017 PC 49 38 5 6 2 0 0 87 8 109
2017 PC-02 56 33 6 3 3 0 0 89 6 36
2017 PC-03 42 39 5 14 0 0 0 81 14 43
2017 PC-04 37 58 0 0 5 0 0 95 5 19
2014 PC 36 44 6 10 3 1 0 81 13 105
2014 PC-02 40 51 0 6 0 3 0 94 6 33
2014 PC-03 37 33 10 12 7 0 0 70 20 40
2014 PC-04 42 47 0 11 0 0 0 89 11 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 43 13 2 1 0 1 84 3 129
2019 PC-02 41 35 19 3 3 0 0 76 5 37
2019 PC-03 37 45 14 2 0 0 2 83 2 49
2019 PC-04 35 55 5 5 0 0 0 90 5 20
2018 PC 30 51 10 7 2 0 0 81 9 110
2018 PC-02 36 39 12 9 3 0 0 76 12 33
2018 PC-03 23 58 13 4 2 0 0 81 6 48
2018 PC-04 44 38 6 13 0 0 0 81 13 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 55 30 8 4 2 0 1 86 5 130
2019 PC-02 51 27 8 8 5 0 0 78 14 37
2019 PC-03 50 40 6 2 0 0 2 92 2 50
2019 PC-04 55 25 15 5 0 0 0 80 5 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 35 8 11 4 1 0 77 15 129
2019 PC-02 33 36 6 19 6 0 0 69 25 36
2019 PC-03 48 30 6 12 2 2 0 80 14 50
2019 PC-04 40 35 10 5 10 0 0 75 15 20
2018 PC 32 32 19 11 5 0 1 65 16 109
2018 PC-02 39 36 15 6 3 0 0 76 9 33
2018 PC-03 30 32 17 13 6 0 2 63 20 47
2018 PC-04 25 38 19 13 6 0 0 63 19 16
2017 PC 25 48 11 6 8 1 0 74 15 110
2017 PC-02 25 42 22 6 3 3 0 69 9 36
2017 PC-03 21 51 7 5 16 0 0 72 21 43
2017 PC-04 25 55 5 10 5 0 0 80 15 20
2014 PC 28 44 10 8 9 0 1 72 17 105
2014 PC-02 28 45 15 9 3 0 0 73 12 33
2014 PC-03 23 45 7 7 17 0 0 68 25 40
2014 PC-04 32 32 16 11 5 0 5 67 17 19
2011 PC 30 36 20 10 4 0 0 66 14 126
2011 PC-02 31 31 21 14 2 0 0 62 17 42
2011 PC-03 23 42 21 14 0 0 0 65 14 43
2011 PC-04 35 35 18 0 12 0 0 71 12 17
2008 PC 19 40 13 21 6 0 1 61 27 72
2008 PC-02 25 41 13 16 6 0 0 66 22 32
2008 PC-03 11 42 11 32 5 0 0 53 37 19

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 43 35 9 9 3 2 0 79 12 128
2019 PC-02 43 32 11 5 5 3 0 78 11 37
2019 PC-03 40 33 10 13 2 2 0 74 15 48
2019 PC-04 45 25 10 15 5 0 0 70 20 20
2018 PC 33 40 13 8 6 0 0 73 14 109
2018 PC-02 42 36 9 9 3 0 0 79 12 33
2018 PC-03 30 43 13 9 6 0 0 72 15 47
2018 PC-04 38 44 6 0 13 0 0 81 13 16
2017 PC 36 38 9 9 5 2 1 77 14 110
2017 PC-02 39 33 17 6 3 3 0 74 9 36
2017 PC-03 28 42 5 14 9 0 2 71 24 43
2017 PC-04 45 30 10 10 0 5 0 79 11 20
2014 PC 37 40 9 9 5 0 1 78 13 105
2014 PC-02 37 48 6 9 0 0 0 85 9 33
2014 PC-03 30 38 12 7 12 0 0 68 20 40
2014 PC-04 42 32 11 11 0 0 5 78 11 19
2011 PC 39 37 12 7 5 1 0 76 12 126
2011 PC-02 33 38 14 10 2 2 0 73 12 42
2011 PC-03 37 37 14 9 2 0 0 74 12 43
2011 PC-04 41 35 12 0 12 0 0 76 12 17
2008 PC 29 32 18 13 6 3 0 63 19 72
2008 PC-02 28 28 19 13 9 3 0 58 23 32
2008 PC-03 21 53 16 5 5 0 0 74 11 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 41 42 8 5 3 1 1 84 9 130
2019 PC-02 41 41 8 5 5 0 0 81 11 37
2019 PC-03 42 36 12 6 2 2 0 80 8 50
2019 PC-04 35 50 0 10 5 0 0 85 15 20
2018 PC 35 39 11 9 6 0 1 74 15 109
2018 PC-02 52 27 9 9 3 0 0 79 12 33
2018 PC-03 26 47 9 9 9 0 2 74 17 47
2018 PC-04 31 38 19 6 6 0 0 69 13 16
2017 PC 38 40 11 6 4 1 0 79 10 110
2017 PC-02 44 45 6 6 0 0 0 89 6 36
2017 PC-03 30 33 19 12 7 0 0 63 19 43
2017 PC-04 40 40 10 0 5 5 0 84 5 20
2014 PC 35 44 7 9 6 0 0 78 15 105
2014 PC-02 40 42 3 12 3 0 0 82 15 33
2014 PC-03 18 50 10 12 10 0 0 68 22 40
2014 PC-04 53 37 0 5 5 0 0 89 11 19
2011 PC 39 38 9 8 6 0 0 77 14 126
2011 PC-02 33 40 10 10 7 0 0 74 17 42
2011 PC-03 35 40 14 9 2 0 0 74 12 43
2011 PC-04 53 29 6 0 12 0 0 82 12 17
2008 PC 31 35 10 18 7 0 0 65 25 72
2008 PC-02 28 38 6 22 6 0 0 66 28 32
2008 PC-03 32 32 16 16 5 0 0 63 21 19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 82 12 3 0 1 0 2 96 1 130
2019 PC-02 84 8 3 0 0 0 5 97 0 37
2019 PC-03 80 12 4 0 2 0 2 94 2 50
2019 PC-04 80 15 5 0 0 0 0 95 0 20
2017 PC 83 9 4 1 0 0 4 95 1 110
2017 PC-02 86 6 3 3 0 0 3 94 3 36
2017 PC-03 79 9 7 0 0 0 5 93 0 43
2017 PC-04 90 5 0 0 0 0 5 100 0 20
2014 PC 80 9 8 1 1 0 2 90 2 105
2014 PC-02 73 18 3 0 0 0 6 97 0 33
2014 PC-03 80 7 10 2 0 0 0 88 2 40
2014 PC-04 89 0 5 0 5 0 0 89 5 19
2011 PC 82 7 3 2 1 1 5 94 3 125
2011 PC-02 76 7 5 0 0 2 10 95 0 42
2011 PC-03 86 5 5 2 0 0 2 93 2 42
2011 PC-04 88 6 0 6 0 0 0 94 6 17
2008 PC 79 8 1 1 0 0 10 97 2 73
2008 PC-02 75 13 0 3 0 0 9 97 3 32
2008 PC-03 63 11 5 0 0 0 21 93 0 19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 74 21 2 2 1 0 1 95 2 129
2019 PC-02 58 31 6 3 3 0 0 89 6 36
2019 PC-03 82 18 0 0 0 0 0 100 0 50
2019 PC-04 75 20 0 5 0 0 0 95 5 20
2017 PC 71 24 3 2 1 0 0 95 3 110
2017 PC-02 72 19 3 3 3 0 0 92 6 36
2017 PC-03 63 30 5 2 0 0 0 93 2 43
2017 PC-04 85 15 0 0 0 0 0 100 0 20
2014 PC 63 25 3 6 3 0 1 89 9 105
2014 PC-02 61 27 9 3 0 0 0 88 3 33
2014 PC-03 58 25 0 10 7 0 0 83 17 40
2014 PC-04 74 21 0 5 0 0 0 95 5 19
2011 PC 46 34 6 6 4 2 2 83 11 125
2011 PC-02 43 38 5 7 5 0 2 83 12 42
2011 PC-03 44 35 12 5 5 0 0 79 9 43
2011 PC-04 65 18 6 6 6 0 0 82 12 17

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 67 24 5 2 2 1 0 91 4 130
2019 PC-02 62 30 5 0 3 0 0 92 3 37
2019 PC-03 66 22 6 6 0 0 0 88 6 50
2019 PC-04 70 20 5 0 5 0 0 90 5 20
2018 PC 53 33 9 3 2 0 0 86 5 109
2018 PC-02 67 21 9 0 3 0 0 88 3 33
2018 PC-03 47 43 6 2 2 0 0 89 4 47
2018 PC-04 56 38 0 6 0 0 0 94 6 16
2017 PC 58 31 5 2 4 0 0 89 5 110
2017 PC-02 55 36 6 3 0 0 0 92 3 36
2017 PC-03 54 30 7 2 7 0 0 84 9 43
2017 PC-04 60 30 5 0 5 0 0 90 5 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 45 39 8 7 2 0 0 84 9 129
2019 PC-02 42 42 8 8 0 0 0 83 8 36
2019 PC-03 46 34 8 10 2 0 0 80 12 50
2019 PC-04 40 40 10 5 5 0 0 80 10 20
2018 PC 38 31 14 13 4 0 1 69 17 109
2018 PC-02 58 15 15 12 0 0 0 73 12 33
2018 PC-03 32 34 11 15 6 0 2 67 22 47
2018 PC-04 25 50 13 6 6 0 0 75 13 16
2017 PC 42 34 8 9 7 0 0 75 16 110
2017 PC-02 33 41 9 11 6 0 0 75 17 36
2017 PC-03 37 33 5 14 12 0 0 70 26 43
2017 PC-04 60 20 15 0 5 0 0 80 5 20
2014 PC 48 32 7 8 6 0 0 80 13 105
2014 PC-02 43 42 3 9 3 0 0 85 12 33
2014 PC-03 45 22 10 10 12 0 0 68 22 40
2014 PC-04 58 32 5 5 0 0 0 89 5 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 11 46 19 19 5 0 0 57 24 37
2019 PC-04 7 47 20 13 13 0 0 53 27 15
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 28 38 16 9 5 5 0 69 14 129
2019 PC-02 30 43 22 3 3 0 0 73 5 37
2019 PC-03 28 30 16 14 4 8 0 63 20 50
2019 PC-04 20 50 10 5 10 5 0 74 16 20
2018 PC 24 35 17 13 4 7 0 64 18 110
2018 PC-02 24 30 21 15 3 6 0 58 19 33
2018 PC-03 23 33 21 8 2 13 0 64 12 48
2018 PC-04 6 69 0 13 13 0 0 75 25 16
2017 PC 26 39 15 7 5 9 0 71 13 110
2017 PC-02 31 36 11 6 0 17 0 80 7 36
2017 PC-03 19 35 23 9 7 7 0 58 17 43
2017 PC-04 20 55 5 10 5 5 0 79 16 20
2014 PC 20 39 21 6 5 10 0 65 12 105
2014 PC-02 19 42 18 6 0 15 0 72 7 33
2014 PC-03 10 47 20 5 7 10 0 64 14 40
2014 PC-04 37 32 26 0 5 0 0 68 5 19
2011 PC 24 40 21 5 4 7 0 68 9 126
2011 PC-02 19 31 31 7 2 10 0 55 11 42
2011 PC-03 21 42 19 2 7 9 0 69 10 43
2011 PC-04 29 35 29 6 0 0 0 65 6 17

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 35 17 19 5 2 0 58 24 127
2019 PC-02 35 19 30 14 3 0 0 54 16 37
2019 PC-03 19 38 13 23 6 2 0 57 30 48
2019 PC-04 15 45 15 15 10 0 0 60 25 20
2018 PC 17 33 17 20 13 1 0 50 33 109
2018 PC-02 25 28 13 25 6 3 0 55 32 32
2018 PC-03 8 38 17 23 15 0 0 46 38 48
2018 PC-04 13 38 19 13 19 0 0 50 31 16
2017 PC 15 38 20 16 9 3 0 54 26 109
2017 PC-02 17 36 22 14 3 9 0 57 18 36
2017 PC-03 12 26 26 26 12 0 0 37 37 43
2017 PC-04 16 53 11 5 16 0 0 68 21 19
2014 PC 11 32 28 18 9 3 0 45 27 105
2014 PC-02 12 24 36 16 6 6 0 38 24 33
2014 PC-03 7 45 23 15 10 0 0 52 25 40
2014 PC-04 21 26 26 16 11 0 0 47 26 19
2011 PC 14 44 19 14 5 3 0 61 20 126
2011 PC-02 5 45 17 24 7 2 0 51 32 42
2011 PC-03 16 33 26 14 5 7 0 53 20 43
2011 PC-04 18 53 18 6 6 0 0 71 12 17
2008 PC 14 34 23 14 11 4 0 50 26 73
2008 PC-02 16 47 16 16 0 6 0 67 17 32
2008 PC-03 16 26 32 5 21 0 0 42 26 19

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 38 16 21 7 5 0 53 30 129
2019 PC-02 16 35 16 24 5 3 0 53 31 37
2019 PC-03 10 36 20 18 8 8 0 50 28 50
2019 PC-04 10 40 15 20 15 0 0 50 35 20
2018 PC 8 27 21 28 13 3 0 36 42 110
2018 PC-02 12 33 21 24 9 0 0 45 33 33
2018 PC-03 4 25 19 38 10 4 0 30 50 48
2018 PC-04 0 25 31 19 25 0 0 25 44 16
2017 PC 7 34 32 11 13 4 0 42 24 110
2017 PC-02 11 41 31 6 6 6 0 56 12 36
2017 PC-03 5 16 37 21 19 2 0 22 40 43
2017 PC-04 5 45 25 5 15 5 0 53 21 20
2014 PC 6 31 21 25 11 6 0 39 39 104
2014 PC-02 3 31 28 20 9 9 0 37 32 32
2014 PC-03 5 32 18 27 15 2 0 38 44 40
2014 PC-04 16 32 16 32 5 0 0 47 37 19
2011 PC 6 46 26 14 4 4 1 54 19 123
2011 PC-02 3 43 23 23 5 5 0 47 29 40
2011 PC-03 0 44 30 12 7 7 0 48 20 43
2011 PC-04 13 44 31 6 0 0 6 60 7 16
2008 PC 4 23 18 33 10 12 0 31 48 73
2008 PC-02 3 34 22 31 0 9 0 41 34 32
2008 PC-03 5 11 5 42 16 21 0 20 73 19

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 36 18 26 5 2 0 50 32 129
2019 PC-02 16 35 22 16 8 3 0 53 25 37
2019 PC-03 10 36 18 28 4 4 0 48 33 50
2019 PC-04 10 40 15 30 5 0 0 50 35 20
2018 PC 11 29 20 25 15 1 0 40 39 110
2018 PC-02 12 39 21 12 12 3 0 53 25 33
2018 PC-03 8 19 23 35 15 0 0 27 50 48
2018 PC-04 13 38 19 19 13 0 0 50 31 16
2017 PC 8 39 24 19 8 1 0 48 28 110
2017 PC-02 6 42 30 20 0 3 0 49 20 36
2017 PC-03 9 26 21 28 16 0 0 35 44 43
2017 PC-04 10 55 20 5 10 0 0 65 15 20
2014 PC 8 29 25 20 16 2 0 38 37 105
2014 PC-02 6 18 34 18 18 6 0 25 38 33
2014 PC-03 7 27 23 27 15 0 0 35 42 40
2014 PC-04 16 47 11 11 16 0 0 63 26 19
2011 PC 11 39 25 16 7 2 0 51 24 124
2011 PC-02 10 39 22 17 12 0 0 49 29 41
2011 PC-03 2 40 33 14 9 2 0 43 24 43
2011 PC-04 31 25 25 19 0 0 0 56 19 16
2008 PC 7 33 16 32 8 4 0 41 41 73
2008 PC-02 9 34 25 25 6 0 0 44 31 32
2008 PC-03 5 26 21 32 11 5 0 33 44 19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 25 12 9 4 15 8 68 17 130
2019 PC-02 32 11 16 11 3 14 14 59 19 37
2019 PC-03 24 30 8 6 8 16 8 71 18 50
2019 PC-04 30 35 10 10 0 10 5 76 12 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 49 23 9 2 1 0 65 12 129
2019 PC-02 19 46 24 8 3 0 0 65 11 37
2019 PC-03 10 57 20 6 4 2 0 69 10 49
2019 PC-04 15 30 30 25 0 0 0 45 25 20
2018 PC 15 46 21 17 1 0 0 61 18 110
2018 PC-02 12 42 30 15 0 0 0 55 15 33
2018 PC-03 15 42 21 21 2 0 0 56 23 48
2018 PC-04 19 56 13 13 0 0 0 75 13 16
2017 PC 13 51 14 18 3 2 0 65 21 110
2017 PC-02 14 53 14 19 0 0 0 67 19 36
2017 PC-03 12 42 12 26 5 5 0 56 32 43
2017 PC-04 10 65 10 10 5 0 0 75 15 20
2014 PC 20 43 17 15 4 1 0 64 19 105
2014 PC-02 9 55 24 9 0 3 0 66 9 33
2014 PC-03 15 37 18 22 7 0 0 52 30 40
2014 PC-04 42 42 5 5 5 0 0 84 11 19
2011 PC 23 51 18 6 2 0 0 74 8 126
2011 PC-02 12 50 26 10 2 0 0 62 12 42
2011 PC-03 21 47 23 7 2 0 0 67 9 43
2011 PC-04 24 59 12 6 0 0 0 82 6 17

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 44 21 22 5 1 0 52 27 130
2019 PC-02 8 38 27 22 5 0 0 46 27 37
2019 PC-03 6 42 20 24 6 2 0 49 31 50
2019 PC-04 10 40 15 25 10 0 0 50 35 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 46 13 12 3 2 0 71 16 130
2019 PC-02 24 38 11 22 3 3 0 64 25 37
2019 PC-03 20 50 16 12 0 2 0 71 12 50
2019 PC-04 20 60 5 5 10 0 0 80 15 20
2018 PC 25 48 14 9 3 2 0 74 12 110
2018 PC-02 27 52 9 9 0 3 0 81 9 33
2018 PC-03 15 48 17 15 4 2 0 64 19 48
2018 PC-04 25 63 13 0 0 0 0 88 0 16
2017 PC 27 49 12 9 3 0 0 76 12 110
2017 PC-02 25 53 11 11 0 0 0 78 11 36
2017 PC-03 19 54 14 9 5 0 0 72 14 43
2017 PC-04 35 40 15 5 5 0 0 75 10 20
2014 PC 36 45 6 8 2 3 0 84 10 105
2014 PC-02 22 54 9 9 0 6 0 81 10 33
2014 PC-03 27 57 2 8 2 2 0 87 10 40
2014 PC-04 53 32 11 5 0 0 0 84 5 19
2011 PC 35 40 11 9 3 2 0 77 12 126
2011 PC-02 26 48 21 2 2 0 0 74 5 42
2011 PC-03 33 44 5 12 7 0 0 77 19 43
2011 PC-04 47 29 12 6 0 6 0 81 6 17
2008 PC 41 42 7 4 1 3 1 87 6 73
2008 PC-02 44 41 6 3 3 3 0 87 6 32
2008 PC-03 53 26 16 0 0 5 0 83 0 19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 49 18 5 2 1 0 75 7 128
2019 PC-02 24 49 19 5 3 0 0 73 8 37
2019 PC-03 21 46 27 6 0 0 0 67 6 48
2019 PC-04 30 50 5 5 10 0 0 80 15 20
2018 PC 28 40 25 5 2 1 0 69 6 109
2018 PC-02 27 30 36 6 0 0 0 58 6 33
2018 PC-03 17 49 28 2 2 2 0 67 4 47
2018 PC-04 44 38 13 0 6 0 0 81 6 16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 15 32 22 13 11 8 0 50 26 130
2019 PC-02 14 32 24 11 14 5 0 49 26 37
2019 PC-03 14 32 20 16 10 8 0 50 28 50
2019 PC-04 10 50 15 5 10 10 0 67 17 20
2018 PC 15 24 25 15 13 7 1 43 31 110
2018 PC-02 21 21 18 21 6 12 0 48 31 33
2018 PC-03 10 21 33 17 15 4 0 33 33 48
2018 PC-04 13 38 19 6 13 13 0 57 21 16
2017 PC 12 29 25 16 10 7 0 44 28 110
2017 PC-02 11 31 25 14 8 11 0 47 25 36
2017 PC-03 12 28 21 23 12 5 0 42 37 43
2017 PC-04 5 35 35 15 5 5 0 42 21 20
2014 PC 12 26 13 20 13 13 2 45 39 105
2014 PC-02 3 25 15 24 12 21 0 36 45 33
2014 PC-03 5 27 17 22 12 13 2 38 41 40
2014 PC-04 42 21 11 11 11 0 5 67 22 19
2011 PC 12 29 15 18 12 13 1 48 35 126
2011 PC-02 10 21 14 26 10 19 0 38 44 42
2011 PC-03 12 28 21 14 12 12 2 46 30 43
2011 PC-04 24 29 0 24 18 6 0 56 44 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 15 34 19 21 10 2 0 49 31 130
2019 PC-02 5 35 24 27 8 0 0 41 35 37
2019 PC-03 12 32 20 18 14 4 0 46 33 50
2019 PC-04 25 35 15 10 15 0 0 60 25 20
2018 PC 17 30 19 23 11 0 0 47 34 109
2018 PC-02 19 28 22 25 6 0 0 47 31 32
2018 PC-03 10 29 19 27 15 0 0 40 42 48
2018 PC-04 25 31 19 13 13 0 0 56 25 16
2017 PC 12 36 15 23 11 3 0 50 35 110
2017 PC-02 8 30 25 22 6 9 0 42 30 36
2017 PC-03 14 30 14 28 14 0 0 44 42 43
2017 PC-04 15 35 10 20 20 0 0 50 40 20
2014 PC 2 22 10 34 30 2 0 24 65 105
2014 PC-02 0 12 12 46 27 3 0 12 75 33
2014 PC-03 0 27 8 30 35 0 0 27 65 40
2014 PC-04 11 21 16 26 26 0 0 32 53 19
2011 PC 22 49 14 9 6 1 0 71 15 125
2011 PC-02 12 52 17 14 2 2 0 66 17 42
2011 PC-03 19 48 17 10 7 0 0 67 17 42
2011 PC-04 35 35 12 6 12 0 0 71 18 17
2008 PC 15 37 18 19 8 3 0 54 28 73
2008 PC-02 22 38 13 19 6 3 0 61 26 32
2008 PC-03 11 42 26 11 11 0 0 53 21 19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 17 42 15 15 12 1 0 59 26 130
2019 PC-02 5 46 16 16 16 0 0 51 32 37
2019 PC-03 12 44 12 18 12 2 0 57 31 50
2019 PC-04 25 45 15 5 10 0 0 70 15 20
2018 PC 11 34 18 17 19 0 0 45 37 109
2018 PC-02 18 27 21 12 21 0 0 45 33 33
2018 PC-03 6 35 15 27 17 0 0 42 44 48
2018 PC-04 13 33 27 7 20 0 0 47 27 15
2017 PC 8 39 15 19 16 2 0 49 36 109
2017 PC-02 3 42 14 25 11 6 0 47 38 36
2017 PC-03 9 33 12 23 23 0 0 42 46 43
2017 PC-04 11 37 26 11 16 0 0 47 26 19
2014 PC 12 21 11 26 27 2 0 34 54 105
2014 PC-02 3 22 15 33 27 0 0 25 60 33
2014 PC-03 13 20 12 22 27 5 0 34 53 40
2014 PC-04 37 21 0 26 16 0 0 58 42 19
2011 PC 17 33 13 21 14 2 0 51 36 126
2011 PC-02 5 31 7 40 17 0 0 36 57 42
2011 PC-03 21 33 16 12 14 5 0 56 27 43
2011 PC-04 24 18 29 12 18 0 0 41 29 17
2008 PC 11 36 4 26 19 3 1 49 46 70
2008 PC-02 13 29 6 29 16 6 0 45 48 31
2008 PC-03 6 47 0 24 24 0 0 53 47 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 48 24 15 8 3 0 2 74 11 130
2019 PC-02 57 16 14 11 3 0 0 73 14 37
2019 PC-03 36 30 20 6 4 0 4 69 10 50
2019 PC-04 55 25 5 10 0 0 5 84 11 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 15 12 6 5 1 12 74 12 130
2019 PC-02 51 19 16 0 5 0 8 76 6 37
2019 PC-03 56 12 10 10 2 0 10 76 13 50
2019 PC-04 45 20 5 10 5 0 15 76 18 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 38 25 7 2 1 2 66 9 130
2019 PC-02 22 38 32 5 3 0 0 59 8 37
2019 PC-03 20 44 26 8 0 0 2 65 8 50
2019 PC-04 25 45 15 5 5 0 5 74 11 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 33 21 12 2 2 3 63 15 129
2019 PC-02 25 33 22 17 3 0 0 58 19 36
2019 PC-03 20 38 26 10 0 2 4 62 11 50
2019 PC-04 30 25 15 15 5 0 10 61 22 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 34 21 10 8 2 3 59 19 128
2019 PC-02 22 27 27 11 14 0 0 49 24 37
2019 PC-03 20 29 27 16 4 2 2 51 21 49
2019 PC-04 16 53 16 0 11 0 5 72 11 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 80 12 2 1 1 1 3 96 2 130
2019 PC-02 81 11 3 3 3 0 0 92 5 37
2019 PC-03 86 8 4 0 0 0 2 96 0 50
2019 PC-04 65 30 0 0 0 0 5 100 0 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 77 13 3 1 2 2 3 94 2 129
2019 PC-02 81 14 0 0 5 0 0 95 5 37
2019 PC-03 73 16 4 0 0 4 2 96 0 49
2019 PC-04 80 5 5 5 0 0 5 89 5 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 84 4 4 2 1 1 5 93 2 130
2019 PC-02 84 0 14 3 0 0 0 84 3 37
2019 PC-03 88 4 0 2 0 2 4 98 2 50
2019 PC-04 80 10 0 0 5 0 5 95 5 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 11 55 21 8 4 2 0 66 13 130
2019 PC-02 8 49 22 14 5 3 0 58 19 37
2019 PC-03 10 48 28 10 2 2 0 59 12 50
2019 PC-04 15 60 10 5 10 0 0 75 15 20
2018 PC 12 51 18 12 5 2 0 64 18 110
2018 PC-02 18 48 15 12 3 3 0 69 16 33
2018 PC-03 8 44 27 17 4 0 0 52 21 48
2018 PC-04 0 75 0 6 13 6 0 80 20 16
2017 PC 7 46 25 15 4 3 0 55 19 110
2017 PC-02 6 47 36 8 0 3 0 54 9 36
2017 PC-03 7 40 21 23 5 5 0 49 29 43
2017 PC-04 5 55 15 15 10 0 0 60 25 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 56 10 7 4 1 0 79 11 130
2019 PC-02 24 54 11 5 5 0 0 78 11 37
2019 PC-03 16 58 10 12 2 2 0 76 14 50
2019 PC-04 30 50 5 5 10 0 0 80 15 20
2018 PC 30 52 7 5 3 3 0 85 8 109
2018 PC-02 27 58 6 3 3 3 0 88 6 33
2018 PC-03 31 50 6 8 2 2 0 83 11 48
2018 PC-04 31 63 0 0 6 0 0 94 6 16
2017 PC 39 49 4 5 1 2 0 90 6 110
2017 PC-02 34 61 3 0 0 3 0 97 0 36
2017 PC-03 42 37 5 12 2 2 0 81 14 43
2017 PC-04 40 55 0 5 0 0 0 95 5 20
2014 PC 36 37 15 4 6 2 0 75 10 105
2014 PC-02 28 54 6 0 6 6 0 87 6 33
2014 PC-03 32 35 20 5 7 0 0 67 12 40
2014 PC-04 53 32 5 5 5 0 0 84 11 19
2011 PC 35 46 9 6 2 2 0 83 7 124
2011 PC-02 24 56 5 10 0 5 0 85 10 41
2011 PC-03 28 58 7 2 5 0 0 86 7 43
2011 PC-04 63 19 13 6 0 0 0 81 6 16

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 47 9 3 2 4 0 85 6 129
2019 PC-02 27 49 14 0 5 5 0 80 6 37
2019 PC-03 37 47 6 6 2 2 0 85 8 49
2019 PC-04 30 60 10 0 0 0 0 90 0 20
2018 PC 34 44 9 4 3 6 1 83 7 109
2018 PC-02 30 48 6 6 3 6 0 84 10 33
2018 PC-03 29 48 15 2 2 2 2 80 4 48
2018 PC-04 44 38 0 0 6 13 0 93 7 16
2017 PC 35 45 14 4 0 3 0 82 4 110
2017 PC-02 36 45 11 3 0 6 0 85 3 36
2017 PC-03 35 42 16 5 0 2 0 79 5 43
2017 PC-04 35 50 10 5 0 0 0 85 5 20
2014 PC 28 41 20 2 2 7 0 75 4 105
2014 PC-02 18 43 18 3 3 15 0 72 7 33
2014 PC-03 27 45 20 3 2 2 0 74 5 40
2014 PC-04 42 53 5 0 0 0 0 95 0 19

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 47 37 11 3 2 0 0 84 5 130
2019 PC-02 43 41 8 3 5 0 0 84 8 37
2019 PC-03 40 44 12 4 0 0 0 84 4 50
2019 PC-04 50 25 15 5 5 0 0 75 10 20
2018 PC 42 47 6 1 4 0 0 89 5 108
2018 PC-02 47 38 13 0 3 0 0 84 3 32
2018 PC-03 35 56 4 2 2 0 0 92 4 48
2018 PC-04 44 50 0 0 6 0 0 94 6 16
2017 PC 48 37 10 2 3 0 0 85 5 110
2017 PC-02 53 39 6 0 3 0 0 92 3 36
2017 PC-03 47 35 12 5 2 0 0 81 7 43
2017 PC-04 35 45 15 0 5 0 0 80 5 20
2014 PC 34 47 9 8 2 0 0 81 9 105
2014 PC-02 28 57 9 6 0 0 0 85 6 33
2014 PC-03 35 42 12 7 2 0 0 78 10 40
2014 PC-04 47 42 0 5 5 0 0 89 11 19
2011 PC 42 46 6 4 2 1 0 89 6 124
2011 PC-02 34 51 7 7 0 0 0 85 7 41
2011 PC-03 37 51 2 2 5 2 0 90 7 43
2011 PC-04 63 19 13 6 0 0 0 81 6 16
2008 PC 33 52 10 3 3 0 0 85 5 73
2008 PC-02 34 56 9 0 0 0 0 91 0 32
2008 PC-03 26 42 16 11 5 0 0 68 16 19

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 35 16 10 4 0 0 70 14 130
2019 PC-02 24 49 11 11 5 0 0 73 16 37
2019 PC-03 30 36 18 12 4 0 0 66 16 50
2019 PC-04 35 25 20 15 5 0 0 60 20 20
2018 PC 28 39 16 13 5 0 0 67 17 109
2018 PC-02 30 36 18 12 3 0 0 67 15 33
2018 PC-03 25 33 23 17 2 0 0 58 19 48
2018 PC-04 25 56 0 6 13 0 0 81 19 16
2017 PC 28 41 15 8 6 1 0 70 15 110
2017 PC-02 25 53 8 8 6 0 0 78 14 36
2017 PC-03 26 37 16 12 7 2 0 64 19 43
2017 PC-04 30 35 25 0 10 0 0 65 10 20
2014 PC 20 35 22 17 6 0 0 55 23 105
2014 PC-02 14 48 27 9 3 0 0 61 12 33
2014 PC-03 20 30 20 20 10 0 0 50 30 40
2014 PC-04 32 26 16 26 0 0 0 58 26 19
2011 PC 25 46 20 7 2 0 0 71 10 126
2011 PC-02 14 45 33 5 2 0 0 60 7 42
2011 PC-03 14 56 19 7 5 0 0 70 12 43
2011 PC-04 53 24 12 12 0 0 0 76 12 17

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 39 17 9 4 0 0 69 13 127
2019 PC-02 23 46 11 17 3 0 0 69 20 35
2019 PC-03 28 38 20 8 6 0 0 66 14 50
2019 PC-04 30 40 15 10 5 0 0 70 15 20
2018 PC 23 43 17 10 7 0 0 66 18 108
2018 PC-02 25 38 19 16 3 0 0 63 19 32
2018 PC-03 21 44 17 13 6 0 0 65 19 48
2018 PC-04 25 50 6 0 19 0 0 75 19 16
2017 PC 24 47 13 11 5 1 0 72 16 110
2017 PC-02 14 61 14 6 6 0 0 75 11 36
2017 PC-03 23 42 16 12 5 2 0 67 17 43
2017 PC-04 30 35 10 20 5 0 0 65 25 20
2014 PC 20 39 21 12 8 0 0 59 20 105
2014 PC-02 19 48 27 3 3 0 0 67 6 33
2014 PC-03 17 40 12 17 12 0 0 58 30 40
2014 PC-04 26 32 26 11 5 0 0 58 16 19
2011 PC 26 47 18 6 3 0 0 73 10 125
2011 PC-02 17 46 27 7 2 0 0 63 10 41
2011 PC-03 19 53 19 5 5 0 0 72 9 43
2011 PC-04 47 35 6 6 6 0 0 82 12 17
2008 PC 15 56 15 10 3 1 0 72 13 72
2008 PC-02 13 69 16 3 0 0 0 81 3 32
2008 PC-03 11 44 11 22 6 6 0 59 29 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 29 18 11 8 5 0 61 19 130
2019 PC-02 24 27 16 14 14 5 0 54 29 37
2019 PC-03 24 40 12 8 8 8 0 70 17 50
2019 PC-04 40 25 20 15 0 0 0 65 15 20
2018 PC 22 27 17 18 13 4 0 50 32 109
2018 PC-02 18 27 21 15 12 6 0 48 29 33
2018 PC-03 23 27 13 23 13 2 0 51 36 48
2018 PC-04 31 19 6 19 19 6 0 53 40 16
2017 PC 24 35 15 12 9 5 0 62 22 110
2017 PC-02 11 44 17 14 8 6 0 59 23 36
2017 PC-03 28 35 9 14 9 5 0 66 24 43
2017 PC-04 35 20 15 10 15 5 0 58 26 20
2014 PC 20 27 21 14 13 5 0 49 29 105
2014 PC-02 25 30 18 12 12 3 0 57 25 33
2014 PC-03 17 27 17 15 12 10 0 50 31 40
2014 PC-04 26 26 26 21 0 0 0 53 21 19
2011 PC 25 25 23 15 6 6 0 53 23 126
2011 PC-02 7 36 29 21 7 0 0 43 29 42
2011 PC-03 21 21 26 16 5 12 0 47 24 43
2011 PC-04 59 12 18 0 12 0 0 71 12 17
2008 PC 19 23 19 25 11 3 0 44 37 73
2008 PC-02 16 19 25 25 13 3 0 35 39 32
2008 PC-03 16 32 5 32 16 0 0 47 47 19
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PC 18 39 43 129
2019 PC-02 11 42 47 36
2019 PC-03 18 40 42 50
2019 PC-04 20 50 30 20
2018 PC 25 39 35 110
2018 PC-02 36 42 21 33
2018 PC-03 23 40 38 48
2018 PC-04 13 31 56 16
2017 PC 21 39 40 110
2017 PC-02 28 33 39 36
2017 PC-03 19 42 40 43
2017 PC-04 20 45 35 20
2014 PC 26 37 37 105
2014 PC-02 21 37 42 33
2014 PC-03 33 32 35 40
2014 PC-04 11 63 26 19
2011 PC 26 31 43 126
2011 PC-02 29 17 55 42
2011 PC-03 23 35 42 43
2011 PC-04 18 59 24 17

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PC 22 30 35 9 4 0 23
2018 PC 14 21 54 4 0 7 28
2018 PC-02 17 17 50 0 0 17 12
2018 PC-03 9 36 45 9 0 0 11
2017 PC 17 9 56 4 5 9 23
2017 PC-02 0 10 59 0 11 20 10
2014 PC 11 26 41 15 9999 7 27
2014 PC-03 16 31 46 8 9999 0 13
2011 PC 13 13 53 9 9999 13 32
2011 PC-02 8 8 75 0 9999 8 12
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 34 50 4 9 2 1 0 84 12 128
2019 PC-02 19 54 5 16 3 3 0 75 19 37
2019 PC-03 24 63 6 4 2 0 0 88 6 49
2019 PC-04 55 35 0 10 0 0 0 90 10 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 58 34 5 1 0 3 0 94 1 130
2019 PC-02 41 49 8 0 0 3 0 92 0 37
2019 PC-03 58 40 2 0 0 0 0 98 0 50
2019 PC-04 70 20 5 5 0 0 0 90 5 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 130
2019 PC-03 10 90 50
2018 PC 12 88 109
2018 PC-03 13 88 48

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 64 36 14
2018 PC 54 46 13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 43 57 14
2018 PC 54 46 13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 50 50 14
2018 PC 38 62 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 36 64 14
2018 PC 46 54 13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 43 57 14
2018 PC 46 54 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 57 43 14
2018 PC 46 54 13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 36 64 14
2018 PC 46 54 13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 57 43 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 50 50 14

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 43 57 14

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 64 36 14
2018 PC 46 54 13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 36 64 14

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 36 64 14

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 43 57 14

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 64 36 14
2018 PC 38 62 13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 64 36 14

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 14
2018 PC 0 100 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 17 83 130
2019 PC-03 30 70 50

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 20 13 7 6 36 10 51 25 129
2019 PC-02 11 14 17 0 6 33 19 53 12 36
2019 PC-03 2 20 12 12 10 38 6 39 39 50
2019 PC-04 15 35 0 5 5 35 5 83 17 20
2018 PC 12 18 20 7 5 31 7 49 19 110
2018 PC-02 6 24 24 3 3 33 6 50 10 33
2018 PC-03 10 15 21 10 6 29 8 40 27 48
2018 PC-04 19 31 13 0 6 31 0 73 9 16
2017 PC 10 23 20 3 4 31 10 55 11 110
2017 PC-02 6 28 17 0 0 36 14 67 0 36
2017 PC-03 12 16 21 5 7 30 9 46 19 43
2017 PC-04 15 25 25 0 5 25 5 57 7 20
2014 PC 9 17 23 6 7 32 8 42 20 105
2014 PC-02 0 21 27 6 3 37 6 37 16 33
2014 PC-03 2 20 15 5 7 38 12 45 25 40
2014 PC-04 32 11 42 5 0 11 0 47 6 19

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 45 13 5 3 12 0 77 9 130
2019 PC-02 22 49 11 0 3 16 0 84 3 37
2019 PC-03 16 46 16 10 4 8 0 67 15 50
2019 PC-04 25 55 5 0 5 10 0 89 6 20
2018 PC 24 40 17 7 5 5 1 68 14 110
2018 PC-02 12 55 18 3 3 9 0 73 7 33
2018 PC-03 21 31 27 10 6 2 2 54 17 48
2018 PC-04 56 31 0 0 6 6 0 93 7 16
2017 PC 25 41 12 8 1 10 3 76 10 110
2017 PC-02 22 50 11 3 0 11 3 84 3 36
2017 PC-03 21 35 9 16 2 12 5 67 22 43
2017 PC-04 40 35 15 5 0 5 0 79 5 20
2014 PC 15 36 22 4 4 18 1 64 9 105
2014 PC-02 12 49 15 3 0 21 0 77 4 33
2014 PC-03 7 30 25 5 7 22 2 50 17 40
2014 PC-04 37 37 26 0 0 0 0 74 0 19
2011 PC 26 42 13 5 1 13 0 79 6 126
2011 PC-02 17 38 17 7 0 21 0 70 9 42
2011 PC-03 21 49 16 2 2 9 0 77 5 43
2011 PC-04 35 47 6 6 0 6 0 88 6 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 5 95 130
2019 PC-04 0 100 20
2018 PC 7 93 110

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 6 94 129

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 18 13 5 2 45 9 57 15 130
2019 PC-02 11 14 14 3 5 38 16 53 18 37
2019 PC-03 2 18 12 8 2 52 6 48 24 50
2019 PC-04 15 25 10 5 0 40 5 73 9 20
2018 PC 9 18 19 5 3 38 9 51 14 108
2018 PC-02 6 19 19 3 3 41 9 50 13 32
2018 PC-03 6 17 23 4 2 38 9 44 12 47
2018 PC-04 19 31 6 0 6 31 6 80 10 16
2017 PC 9 23 15 2 2 42 8 64 7 110
2017 PC-02 8 20 11 0 0 47 14 72 0 36
2017 PC-03 7 21 16 0 5 42 9 57 10 43
2017 PC-04 10 35 20 5 0 30 0 64 7 20
2014 PC 6 14 23 1 2 41 13 44 6 105
2014 PC-02 3 12 21 0 6 43 15 36 14 33
2014 PC-03 0 15 22 0 0 50 12 40 0 40
2014 PC-04 21 21 32 5 0 16 5 53 7 19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 25 41 11 4 2 16 1 80 7 128
2019 PC-02 28 36 14 3 3 17 0 77 7 36
2019 PC-03 18 42 12 8 2 18 0 73 12 50
2019 PC-04 21 63 5 0 0 11 0 94 0 19
2018 PC 21 38 22 4 3 9 2 67 7 107
2018 PC-02 13 41 28 0 3 13 3 63 4 32
2018 PC-03 17 38 28 4 2 9 2 62 7 47
2018 PC-04 47 40 0 7 0 7 0 93 7 15
2017 PC 29 45 6 4 2 12 2 86 6 109
2017 PC-02 34 42 8 0 0 14 3 90 0 36
2017 PC-03 21 46 7 5 5 14 2 81 11 43
2017 PC-04 35 45 5 5 0 10 0 89 6 20
2014 PC 19 27 17 4 2 28 4 67 8 105
2014 PC-02 18 37 6 3 6 24 6 79 13 33
2014 PC-03 10 25 20 5 0 40 0 58 8 40
2014 PC-04 42 26 16 5 0 5 5 76 6 19
2011 PC 33 39 15 2 1 10 1 80 3 126
2011 PC-02 21 36 14 5 0 21 2 75 6 42
2011 PC-03 30 47 14 0 2 7 0 83 3 43
2011 PC-04 35 47 12 0 0 6 0 88 0 17
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 18 37 24 13 8 0 0 55 22 130
2019 PC-02 8 43 30 14 5 0 0 51 19 37
2019 PC-03 22 36 24 14 4 0 0 58 18 50
2019 PC-04 20 40 15 10 15 0 0 60 25 20
2018 PC 12 30 25 14 20 0 0 42 34 110
2018 PC-02 9 24 33 15 18 0 0 33 33 33
2018 PC-03 15 27 27 10 21 0 0 42 31 48
2018 PC-04 13 31 0 31 25 0 0 44 56 16
2017 PC 12 24 34 10 20 0 1 36 30 110
2017 PC-02 14 28 33 3 22 0 0 41 25 36
2017 PC-03 9 30 35 9 16 0 0 39 26 43
2017 PC-04 10 5 35 30 20 0 0 15 50 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 24 30 19 18 0 0 32 38 130
2019 PC-02 11 38 24 11 16 0 0 49 27 37
2019 PC-03 2 16 36 22 24 0 0 18 46 50
2019 PC-04 5 30 30 20 15 0 0 35 35 20
2018 PC 6 16 29 23 25 0 0 23 48 110
2018 PC-02 6 27 39 18 9 0 0 33 27 33
2018 PC-03 4 8 23 29 35 0 0 13 65 48
2018 PC-04 0 19 38 13 31 0 0 19 44 16
2017 PC 5 16 26 23 30 0 0 21 53 110
2017 PC-02 3 28 31 17 22 0 0 30 39 36
2017 PC-03 5 9 16 28 42 0 0 14 70 43
2017 PC-04 0 15 20 30 35 0 0 15 65 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 11 38 21 22 7 0 1 50 29 130
2019 PC-02 16 49 16 19 0 0 0 65 19 37
2019 PC-03 4 34 28 24 8 0 2 39 33 50
2019 PC-04 10 35 30 15 10 0 0 45 25 20
2018 PC 15 24 32 17 12 0 0 39 29 109
2018 PC-02 30 27 30 9 3 0 0 58 12 33
2018 PC-03 4 23 38 19 15 0 0 28 34 47
2018 PC-04 6 25 31 19 19 0 0 31 38 16
2017 PC 10 28 28 19 15 0 0 38 34 110
2017 PC-02 11 33 28 19 8 0 0 44 28 36
2017 PC-03 9 23 30 14 23 0 0 33 37 43
2017 PC-04 5 30 30 25 10 0 0 35 35 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 29 27 15 16 2 1 42 31 128
2019 PC-02 24 38 14 11 14 0 0 62 24 37
2019 PC-03 6 20 32 22 16 2 2 27 40 50
2019 PC-04 0 47 21 16 16 0 0 47 32 19
2018 PC 10 14 31 20 25 0 0 24 45 110
2018 PC-02 18 15 42 6 18 0 0 33 24 33
2018 PC-03 8 10 21 31 29 0 0 19 60 48
2018 PC-04 0 19 38 25 19 0 0 19 44 16
2017 PC 5 19 28 23 24 0 0 25 47 110
2017 PC-02 3 25 39 17 17 0 0 28 33 36
2017 PC-03 5 14 23 21 37 0 0 19 58 43
2017 PC-04 10 15 15 40 20 0 0 25 60 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 33 15 7 5 0 7 72 13 129
2019 PC-02 43 41 11 5 0 0 0 84 5 37
2019 PC-03 29 33 20 4 6 0 8 67 11 49
2019 PC-04 25 40 10 10 5 0 10 72 17 20
2018 PC 30 30 18 7 8 1 5 64 17 110
2018 PC-02 58 27 9 3 0 0 3 88 3 33
2018 PC-03 15 31 27 4 13 0 10 51 19 48
2018 PC-04 19 25 19 25 6 6 0 47 33 16
2017 PC 21 34 22 10 7 0 6 58 18 110
2017 PC-02 28 44 17 6 3 0 3 74 9 36
2017 PC-03 16 23 23 12 12 0 14 46 27 43
2017 PC-04 5 40 25 20 10 0 0 45 30 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 34 18 11 13 0 0 58 24 129
2019 PC-02 36 28 17 8 11 0 0 64 19 36
2019 PC-03 18 36 20 10 16 0 0 54 26 50
2019 PC-04 20 40 20 15 5 0 0 60 20 20
2018 PC 21 27 25 10 16 0 0 48 26 110
2018 PC-02 33 33 18 6 9 0 0 67 15 33
2018 PC-03 13 19 31 13 25 0 0 31 38 48
2018 PC-04 6 56 25 6 6 0 0 63 13 16
2017 PC 16 32 21 14 17 0 0 48 31 109
2017 PC-02 17 36 31 6 11 0 0 52 17 36
2017 PC-03 12 28 19 19 23 0 0 40 42 43
2017 PC-04 11 42 11 16 21 0 0 53 37 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 37 31 8 3 1 1 57 12 130
2019 PC-02 22 30 38 8 3 0 0 51 11 37
2019 PC-03 14 44 28 6 4 2 2 60 10 50
2019 PC-04 15 35 35 10 5 0 0 50 15 20
2018 PC 15 35 31 14 5 0 1 50 19 108
2018 PC-02 25 25 34 13 3 0 0 50 16 32
2018 PC-03 10 38 33 15 4 0 0 48 19 48
2018 PC-04 6 56 13 19 6 0 0 63 25 16
2017 PC 14 40 28 8 8 2 0 55 17 109
2017 PC-02 14 40 29 9 6 3 0 56 15 35
2017 PC-03 14 35 35 9 5 2 0 50 14 43
2017 PC-04 5 50 15 10 20 0 0 55 30 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 36 29 10 5 0 1 56 15 130
2019 PC-02 30 30 32 8 0 0 0 59 8 37
2019 PC-03 12 44 30 8 4 0 2 57 12 50
2019 PC-04 15 25 35 15 10 0 0 40 25 20
2018 PC 18 28 30 21 4 0 0 45 25 108
2018 PC-02 31 22 31 16 0 0 0 53 16 32
2018 PC-03 11 30 28 28 4 0 0 40 32 47
2018 PC-04 13 31 31 19 6 0 0 44 25 16
2017 PC 14 35 24 18 9 1 0 49 28 110
2017 PC-02 17 41 20 14 6 3 0 60 20 36
2017 PC-03 14 37 23 16 9 0 0 51 26 43
2017 PC-04 10 20 30 30 10 0 0 30 40 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 35 28 9 4 0 1 59 13 130
2019 PC-02 22 38 30 3 8 0 0 59 11 37
2019 PC-03 22 40 28 6 2 0 2 63 8 50
2019 PC-04 25 30 25 15 5 0 0 55 20 20
2018 PC 18 42 26 8 5 0 1 61 13 109
2018 PC-02 38 22 31 6 3 0 0 59 9 32
2018 PC-03 8 50 21 15 4 0 2 60 19 48
2018 PC-04 19 50 25 0 6 0 0 69 6 16
2017 PC 20 41 19 12 8 0 0 61 20 110
2017 PC-02 17 47 20 11 6 0 0 64 17 36
2017 PC-03 21 42 12 14 12 0 0 63 26 43
2017 PC-04 20 40 30 10 0 0 0 60 10 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 38 19 9 6 0 2 65 16 130
2019 PC-02 24 51 14 0 11 0 0 76 11 37
2019 PC-03 18 38 20 12 8 0 4 58 21 50
2019 PC-04 45 25 10 20 0 0 0 70 20 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 21 30 25 16 8 0 1 52 23 129
2019 PC-02 19 39 28 11 3 0 0 58 14 36
2019 PC-03 14 30 34 10 10 0 2 45 20 50
2019 PC-04 25 30 15 25 5 0 0 55 30 20
2018 PC 16 26 28 17 12 1 1 42 30 109
2018 PC-02 16 28 38 19 0 0 0 44 19 32
2018 PC-03 21 23 23 15 15 2 2 46 30 48
2018 PC-04 0 31 19 19 31 0 0 31 50 16
2017 PC 14 24 26 20 16 0 1 38 36 110
2017 PC-02 17 33 30 11 9 0 0 50 20 36
2017 PC-03 12 19 26 26 16 0 2 31 43 43
2017 PC-04 10 15 25 25 25 0 0 25 50 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 46 31 8 11 2 0 2 78 13 130
2019 PC-02 57 35 8 0 0 0 0 92 0 37
2019 PC-03 34 34 8 18 2 0 4 71 21 50
2019 PC-04 50 25 15 5 5 0 0 75 10 20
2018 PC 42 31 18 3 6 0 1 73 9 108
2018 PC-02 47 34 13 3 3 0 0 81 6 32
2018 PC-03 36 30 19 4 11 0 0 66 15 47
2018 PC-04 50 31 19 0 0 0 0 81 0 16
2017 PC 37 27 22 9 5 0 0 63 15 109
2017 PC-02 25 31 31 6 8 0 0 56 14 36
2017 PC-03 41 29 17 12 2 0 0 69 14 42
2017 PC-04 50 20 15 5 10 0 0 70 15 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 74 14 4 0 1 0 8 95 1 130
2019 PC-02 78 16 3 0 0 0 3 97 0 37
2019 PC-03 70 18 4 0 0 0 8 96 0 50
2019 PC-04 85 10 0 0 5 0 0 95 5 20
2018 PC 69 18 5 2 1 1 5 92 3 109
2018 PC-02 75 16 6 3 0 0 0 91 3 32
2018 PC-03 60 21 6 2 2 2 6 89 5 48
2018 PC-04 81 19 0 0 0 0 0 100 0 16

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 73 13 6 3 3 0 2 88 6 130
2019 PC-02 78 11 3 3 3 0 3 92 6 37
2019 PC-03 64 20 6 4 4 0 2 86 8 50
2019 PC-04 85 0 5 5 5 0 0 85 10 20
2018 PC 67 16 10 1 3 0 4 86 4 109
2018 PC-02 69 19 6 3 3 0 0 88 6 32
2018 PC-03 63 17 15 0 2 0 4 83 2 48
2018 PC-04 88 6 0 0 6 0 0 94 6 16
2017 PC 76 12 5 2 4 1 0 89 5 110
2017 PC-02 83 8 3 0 3 3 0 94 3 36
2017 PC-03 77 12 7 2 2 0 0 88 5 43
2017 PC-04 70 15 5 5 5 0 0 85 10 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 51 33 10 2 5 0 0 84 6 130
2019 PC-02 59 27 8 0 5 0 0 86 5 37
2019 PC-03 38 44 8 4 6 0 0 82 10 50
2019 PC-04 60 25 10 0 5 0 0 85 5 20
2018 PC 49 31 15 3 2 0 0 81 5 108
2018 PC-02 52 30 15 0 3 0 0 82 3 33
2018 PC-03 51 28 17 2 2 0 0 79 4 47
2018 PC-04 40 40 13 7 0 0 0 80 7 15
2017 PC 63 25 5 2 5 0 0 87 7 110
2017 PC-02 64 25 6 0 6 0 0 89 6 36
2017 PC-03 65 23 5 5 2 0 0 88 7 43
2017 PC-04 55 25 10 0 10 0 0 80 10 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 55 26 11 5 3 0 0 80 9 128
2019 PC-02 59 24 8 5 3 0 0 84 8 37
2019 PC-03 49 27 14 4 6 0 0 76 10 49
2019 PC-04 58 16 11 16 0 0 0 74 16 19
2018 PC 45 28 17 5 6 0 0 73 10 107
2018 PC-02 55 15 24 3 3 0 0 70 6 33
2018 PC-03 38 32 17 6 6 0 0 70 13 47
2018 PC-04 47 40 7 0 7 0 0 87 7 15
2017 PC 59 23 9 3 6 0 0 82 9 110
2017 PC-02 72 17 8 0 3 0 0 89 3 36
2017 PC-03 47 28 12 2 12 0 0 74 14 43
2017 PC-04 65 20 5 10 0 0 0 85 10 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 54 16 6 2 1 0 22 89 3 130
2019 PC-02 70 3 0 0 0 0 27 100 0 37
2019 PC-03 58 10 4 0 0 0 28 94 0 50
2019 PC-04 40 30 25 0 5 0 0 70 5 20
2018 PC 50 16 6 0 0 0 29 92 0 107
2018 PC-02 58 6 3 0 0 0 32 95 0 31
2018 PC-03 54 8 2 0 0 0 35 97 0 48
2018 PC-04 33 40 27 0 0 0 0 73 0 15
2017 PC 53 13 8 1 4 0 22 84 6 110
2017 PC-02 70 14 0 0 3 0 14 97 3 36
2017 PC-03 49 7 5 2 0 0 37 89 4 43
2017 PC-04 45 20 25 0 10 0 0 65 10 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 56 23 12 4 2 0 3 82 6 130
2019 PC-02 59 24 5 3 3 0 5 89 6 37
2019 PC-03 54 26 14 0 4 0 2 82 4 50
2019 PC-04 50 20 20 10 0 0 0 70 10 20
2018 PC 46 25 21 4 2 0 3 73 6 109
2018 PC-02 55 21 21 3 0 0 0 76 3 33
2018 PC-03 42 27 23 2 4 0 2 70 6 48
2018 PC-04 47 13 27 13 0 0 0 60 13 15
2017 PC 55 27 11 3 4 0 1 83 6 110
2017 PC-02 61 28 6 0 6 0 0 89 6 36
2017 PC-03 51 28 14 2 2 0 2 81 5 43
2017 PC-04 55 25 10 10 0 0 0 80 10 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 67 19 5 3 3 0 2 88 6 128
2019 PC-02 43 30 8 11 5 0 3 75 17 37
2019 PC-03 71 22 0 0 2 0 4 98 2 49
2019 PC-04 95 0 5 0 0 0 0 95 0 20
2018 PC 65 22 6 3 1 1 2 90 4 109
2018 PC-02 61 12 15 9 3 0 0 73 12 33
2018 PC-03 60 29 4 0 0 2 4 96 0 48
2018 PC-04 93 7 0 0 0 0 0 100 0 15
2017 PC 67 18 5 3 3 1 4 89 6 109
2017 PC-02 57 29 6 6 3 0 0 86 9 35
2017 PC-03 67 14 2 0 5 2 9 92 5 43
2017 PC-04 95 0 5 0 0 0 0 95 0 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 46 35 12 5 2 0 1 81 7 129
2019 PC-02 47 31 17 6 0 0 0 78 6 36
2019 PC-03 42 40 8 4 6 0 0 82 10 50
2019 PC-04 50 40 10 0 0 0 0 90 0 20
2018 PC 46 28 19 4 2 0 1 75 6 109
2018 PC-02 48 30 18 3 0 0 0 79 3 33
2018 PC-03 40 29 21 4 4 0 2 70 9 48
2018 PC-04 60 7 33 0 0 0 0 67 0 15
2017 PC 43 25 20 7 5 0 1 68 12 110
2017 PC-02 41 22 22 9 6 0 0 64 14 36
2017 PC-03 40 21 23 7 7 0 2 62 14 43
2017 PC-04 55 25 15 5 0 0 0 80 5 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 8 25 43 18 5 0 0 34 23 130
2019 PC-02 11 30 41 19 0 0 0 41 19 37
2019 PC-03 6 22 44 20 8 0 0 28 28 50
2019 PC-04 5 30 45 15 5 0 0 35 20 20
2018 PC 6 25 39 25 5 0 0 31 30 110
2018 PC-02 12 33 33 18 3 0 0 45 21 33
2018 PC-03 4 15 46 29 6 0 0 19 35 48
2018 PC-04 0 31 25 38 6 0 0 31 44 16
2017 PC 2 17 49 21 11 0 0 19 32 110
2017 PC-02 0 22 53 19 6 0 0 22 25 36
2017 PC-03 5 12 39 26 19 0 0 16 44 43
2017 PC-04 0 5 70 15 10 0 0 5 25 20

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 10 15 51 16 8 0 0 24 25 130
2019 PC-02 5 19 49 16 11 0 0 27 24 37
2019 PC-03 10 20 48 16 6 0 0 22 30 50
2019 PC-04 10 5 60 20 5 0 0 25 15 20
2018 PC 15 17 50 12 6 0 0 17 32 109
2018 PC-02 12 6 52 21 9 0 0 30 18 33
2018 PC-03 15 27 48 4 6 0 0 10 42 48
2018 PC-04 20 13 53 13 0 0 0 13 33 15
2017 PC 12 22 48 15 4 0 0 18 34 110
2017 PC-02 6 23 52 17 3 0 0 19 28 36
2017 PC-03 21 21 42 12 5 0 0 16 42 43
2017 PC-04 10 20 65 5 0 0 0 5 30 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 55 13 6 2 1 0 79 9 128
2019 PC-02 19 56 11 6 6 3 0 77 11 36
2019 PC-03 20 54 16 10 0 0 0 74 10 50
2019 PC-04 26 58 11 5 0 0 0 84 5 19
2018 PC 23 57 14 4 3 0 0 80 6 110
2018 PC-02 18 61 15 6 0 0 0 79 6 33
2018 PC-03 21 60 15 0 4 0 0 81 4 48
2018 PC-04 31 63 6 0 0 0 0 94 0 16
2017 PC 20 49 12 12 4 4 0 72 16 109
2017 PC-02 6 56 14 14 3 8 0 67 18 36
2017 PC-03 26 43 7 14 7 2 0 71 22 42
2017 PC-04 25 45 20 10 0 0 0 70 10 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 15 38 21 18 7 2 0 53 26 130
2019 PC-02 16 43 19 11 8 3 0 61 19 37
2019 PC-03 6 34 24 26 8 2 0 41 35 50
2019 PC-04 25 35 15 20 5 0 0 60 25 20
2018 PC 12 31 28 20 8 1 0 44 29 109
2018 PC-02 9 42 24 18 6 0 0 52 24 33
2018 PC-03 13 25 33 21 8 0 0 38 29 48
2018 PC-04 7 33 27 13 13 7 0 43 29 15
2017 PC 12 40 22 15 10 1 0 52 26 110
2017 PC-02 14 50 19 8 6 3 0 66 14 36
2017 PC-03 12 28 21 26 14 0 0 40 39 43
2017 PC-04 5 40 30 10 15 0 0 45 25 20
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 15 85 130
2019 PC-02 16 84 37
2019 PC-03 12 88 50
2019 PC-04 15 85 20
2017 PC 16 84 110
2017 PC-02 17 83 36
2017 PC-03 16 84 43
2014 PC 9 91 105

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 79 21 19
2017 PC 77 23 17
2014 PC 50 50 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 40 0 13 13 0 0 73 27 15
2017 PC 46 46 0 0 0 0 8 100 0 13
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 15 40 25 8 9 2 1 15 85 130
2019 PC-02 11 54 24 5 5 0 0 11 89 37
2019 PC-03 16 28 32 12 8 2 2 17 83 50
2019 PC-04 15 30 35 5 15 0 0 15 85 20
2018 PC 20 26 29 15 8 2 0 20 80 110
2018 PC-02 21 24 30 12 12 0 0 21 79 33
2018 PC-03 19 25 27 23 4 2 0 19 81 48
2018 PC-04 19 25 31 6 13 6 0 20 80 16
2017 PC 16 24 28 17 12 2 1 17 83 110
2017 PC-02 14 19 31 17 14 3 3 15 85 36
2017 PC-03 16 26 26 23 9 0 0 16 84 43
2017 PC-04 10 15 45 15 10 5 0 11 89 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 58 42 108
2019 PC-02 64 36 33
2019 PC-03 53 48 40
2019 PC-04 59 41 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 44 56 108
2019 PC-02 61 39 33
2019 PC-03 33 68 40
2019 PC-04 53 47 17
2018 PC 34 66 86
2018 PC-02 38 62 26
2018 PC-03 37 63 38
2018 PC-04 33 67 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 4 21 25 17 25 0 7 27 45 107
2019 PC-02 3 25 34 6 22 0 9 31 31 32
2019 PC-03 8 15 25 20 25 0 8 24 49 40
2019 PC-04 0 29 6 35 18 0 12 33 60 17
2018 PC 3 24 14 27 28 0 3 29 57 86
2018 PC-02 4 35 12 23 27 0 0 38 50 26
2018 PC-03 3 24 13 24 34 0 3 27 59 38
2018 PC-04 0 17 17 42 17 0 8 18 64 12
2017 PC 8 17 18 17 36 1 3 26 55 89
2017 PC-02 10 21 24 14 27 3 0 32 43 29
2017 PC-03 8 14 8 25 39 0 6 24 68 36
2017 PC-04 6 12 24 12 47 0 0 18 59 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 3 15 21 22 31 1 7 19 58 107
2019 PC-02 3 22 28 19 19 0 9 28 41 32
2019 PC-03 3 15 15 25 35 0 8 19 65 40
2019 PC-04 6 6 12 29 29 6 12 14 71 17
2018 PC 2 5 13 34 41 1 5 7 79 86
2018 PC-02 4 4 19 35 38 0 0 8 73 26
2018 PC-03 3 8 8 34 42 0 5 11 81 38
2018 PC-04 0 0 17 17 58 0 8 0 82 12
2017 PC 1 6 11 8 64 2 8 7 80 89
2017 PC-02 0 10 10 10 59 3 7 11 77 29
2017 PC-03 3 6 9 6 64 3 11 10 80 36
2017 PC-04 0 0 12 12 76 0 0 0 88 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 26 17 8 6 1 7 66 16 130
2019 PC-02 32 35 14 8 5 3 3 71 14 37
2019 PC-03 36 22 22 12 6 0 2 59 18 50
2019 PC-04 40 30 15 5 0 0 10 78 6 20
2018 PC 38 22 16 6 11 2 6 65 18 109
2018 PC-02 33 24 18 9 9 0 6 61 19 33
2018 PC-03 32 28 17 6 11 2 4 64 18 47
2018 PC-04 44 13 13 0 19 6 6 64 21 16
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