2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	37	1	13	4	82	17	136
2019	IS-03	45	27	0	14	14	73	27	22
2019	IS-04	50	39	0	9	2	89	11	44
2019	IS-05	47	37	5	12	0	84	12	43
2017	IS	28	47	4	17	4	75	21	114
2017	IS-03	21	37	11	21	11	57	32	19
2017	IS-04	30	54	2	11	2	84	14	44
2017	IS-05	35	45	3	16	0	81	16	31
2017	IS-06	28	43	0	21	7	72	28	14
2014	IS	35	44	6	14	2	78	16	144
2014	IS-02	51	35	0	14	0	86	14	14
2014	IS-03	25	43	4	22	7	67	29	28
2014	IS-04	46	36	3	13	3	82	15	39
2014	IS-05	33	48	10	10	0	81	10	42
2014	IS-06	22	56	6	17	0	78	17	18
2011	IS	45	45	3	6	1	89	8	146
2011	IS-02	47	33	7	13	0	80	13	15
2011	IS-03	30	48	7	11	4	78	15	27
2011	IS-04	50	46	2	0	2	96	2	52
2011	IS-05	43	50	0	7	0	93	7	30
2011	IS-06	53	37	5	5	0	89	5	19
2008	IS	46	44	4	4	2	90	6	140
2008	IS-02	50	39	11	0	0	89	0	18
2008	IS-03	47	42	0	11	0	89	11	19
2008	IS-04	50	38	8	5	0	88	5	40
2008	IS-05	40	52	0	0	7	93	7	42
2008	IS-06	44	44	0	11	0	89	11	18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	28	0	6	4	90	10	135
2019	IS-03	64	23	0	5	9	86	14	22
2019	IS-04	66	30	0	2	2	95	5	44
2019	IS-05	64	24	0	7	5	88	12	42
2017	IS	53	25	7	12	3	78	15	114
2017	IS-03	31	37	0	27	5	68	32	19
2017	IS-04	63	19	9	9	0	82	9	44
2017	IS-05	45	29	10	10	6	74	16	31
2017	IS-06	72	14	0	14	0	86	14	14
2014	IS	51	28	4	13	3	80	16	144
2014	IS-02	65	28	7	0	0	93	0	14
2014	IS-03	40	39	11	7	4	79	11	28
2014	IS-04	67	21	3	10	0	87	10	39
2014	IS-05	52	29	2	12	5	81	17	42
2014	IS-06	28	28	0	39	6	56	44	18
2011	IS	49	28	3	12	7	77	19	146
2011	IS-02	80	7	0	7	7	87	13	15
2011	IS-03	41	26	11	15	7	67	22	27
2011	IS-04	50	33	2	12	4	83	15	52
2011	IS-05	53	30	0	13	3	83	17	30
2011	IS-06	26	37	5	16	16	63	32	19
2008	IS	58	21	9	8	4	79	12	140
2008	IS-02	61	28	6	6	0	89	6	18
2008	IS-03	74	11	5	0	11	84	11	19
2008	IS-04	55	25	8	10	3	80	13	40
2008	IS-05	64	19	7	7	2	83	10	42
2008	IS-06	28	28	22	17	6	56	22	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	32	8	7	3	0	82	10	136
2019	IS-03	50	23	9	9	9	0	73	18	22
2019	IS-04	66	27	2	5	0	0	93	5	44
2019	IS-05	42	35	12	9	2	0	77	12	43
2017	IS	37	43	4	13	2	1	80	15	114
2017	IS-03	26	47	11	11	5	0	73	16	19
2017	IS-04	46	39	2	14	0	0	84	14	44
2017	IS-05	32	51	3	10	3	0	84	13	31
2017	IS-06	42	36	0	21	0	0	79	21	14
2014	IS	46	40	2	10	2	0	86	12	144
2014	IS-02	58	42	0	0	0	0	100	0	14
2014	IS-03	43	21	7	26	4	0	64	29	28
2014	IS-04	54	38	0	8	0	0	92	8	39
2014	IS-05	40	50	2	5	2	0	90	7	42
2014	IS-06	39	44	0	11	6	0	83	17	18
2011	IS	44	36	8	8	4	0	80	12	146
2011	IS-02	56	25	13	6	0	0	81	6	16
2011	IS-03	41	26	19	7	7	0	67	15	27
2011	IS-04	38	48	6	6	2	0	87	8	52
2011	IS-05	57	33	3	3	3	0	90	7	30
2011	IS-06	32	32	5	21	11	0	63	32	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	42	7	6	1	0	2	86	7	136
2019	IS-03	27	45	14	9	0	0	5	76	10	22
2019	IS-04	52	41	5	2	0	0	0	93	2	44
2019	IS-05	44	37	7	5	2	0	5	85	7	43
2018	IS	35	42	10	10	1	0	1	78	11	124
2018	IS-03	19	57	0	19	0	0	5	80	20	21
2018	IS-04	45	38	7	10	0	0	0	83	10	42
2018	IS-05	37	40	14	9	0	0	0	77	9	35
2017	IS	36	45	7	10	3	0	0	81	12	114
2017	IS-03	21	53	16	5	5	0	0	73	11	19
2017	IS-04	40	39	7	9	5	0	0	79	14	44
2017	IS-05	39	48	3	10	0	0	0	87	10	31
2017	IS-06	42	43	7	7	0	0	0	86	7	14
2014	IS	41	36	12	8	3	0	0	77	11	144
2014	IS-02	58	21	7	14	0	0	0	79	14	14
2014	IS-03	21	50	11	14	4	0	0	72	18	28
2014	IS-04	49	26	15	8	3	0	0	74	10	39
2014	IS-05	40	45	12	0	2	0	0	86	2	42
2014	IS-06	50	28	11	11	0	0	0	78	11	18
2011	IS	41	40	10	5	2	0	1	83	8	147
2011	IS-02	31	38	19	6	0	0	6	73	7	16
2011	IS-03	37	44	7	7	4	0	0	81	11	27
2011	IS-04	44	40	12	2	2	0	0	85	4	52
2011	IS-05	47	37	3	10	0	0	3	86	10	30
2011	IS-06	47	37	11	5	0	0	0	84	5	19
2008	IS	41	40	11	5	1	1	1	83	6	140
2008	IS-02	28	50	17	6	0	0	0	78	6	18
2008	IS-03	32	37	16	16	0	0	0	68	16	19
2008	IS-04	50	28	20	3	0	0	0	78	3	40
2008	IS-05	48	40	5	2	2	2	0	90	5	42
2008	IS-06	39	50	0	6	0	0	6	94	6	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	34	8	2	0	0	90	2	136
2019	IS-03	55	23	18	5	0	0	77	5	22
2019	IS-04	73	25	2	0	0	0	98	0	44
2019	IS-05	47	42	9	2	0	0	88	2	43
2017	IS	53	38	2	8	0	0	90	8	114
2017	IS-03	31	59	5	5	0	0	89	5	19
2017	IS-04	66	29	0	5	0	0	95	5	44
2017	IS-05	42	42	0	16	0	0	84	16	31
2017	IS-06	72	28	0	0	0	0	100	0	14
2014	IS	46	45	3	4	1	1	92	5	144
2014	IS-02	51	42	0	7	0	0	93	7	14
2014	IS-03	35	47	7	7	4	0	82	11	28
2014	IS-04	51	38	5	3	0	3	92	3	39
2014	IS-05	50	48	0	2	0	0	98	2	42
2014	IS-06	50	44	0	6	0	0	94	6	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	32	7	3	1	0	0	89	4	136
2019	IS-03	50	50	0	0	0	0	0	100	0	22
2019	IS-04	64	34	2	0	0	0	0	98	0	44
2019	IS-05	56	23	12	7	2	0	0	79	9	43
2018	IS	50	37	6	4	2	0	0	88	7	123
2018	IS-03	43	57	0	0	0	0	0	100	0	21
2018	IS-04	60	29	10	2	0	0	0	88	2	42
2018	IS-05	56	26	6	9	3	0	0	82	12	34
2017	IS	45	37	7	9	2	0	0	82	11	114
2017	IS-03	31	43	21	5	0	0	0	73	5	19
2017	IS-04	61	30	5	2	2	0	0	91	5	44
2017	IS-05	26	55	3	13	3	0	0	80	16	31
2017	IS-06	42	29	7	21	0	0	0	72	21	14
2014	IS	41	37	10	7	4	1	1	79	11	144
2014	IS-02	58	35	7	0	0	0	0	93	0	14
2014	IS-03	35	43	7	4	7	4	0	82	11	28
2014	IS-04	51	28	10	3	5	0	3	82	8	39
2014	IS-05	45	38	10	7	0	0	0	83	7	42
2014	IS-06	6	50	6	28	11	0	0	56	39	18
2011	IS	44	32	10	10	3	0	2	77	13	147
2011	IS-02	63	19	0	6	6	0	6	87	13	16
2011	IS-03	41	37	4	11	4	0	4	81	15	27
2011	IS-04	35	35	17	10	2	0	2	71	12	52
2011	IS-05	57	27	10	7	0	0	0	83	7	30
2011	IS-06	32	37	5	21	5	0	0	68	26	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	38	11	7	2	0	0	80	9	136
2019	IS-03	14	59	18	5	5	0	0	73	9	22
2019	IS-04	61	30	9	0	0	0	0	91	0	44
2019	IS-05	42	37	9	9	2	0	0	79	12	43
2018	IS	39	42	9	8	2	0	0	81	10	124
2018	IS-03	29	48	14	5	5	0	0	76	10	21
2018	IS-04	31	48	14	7	0	0	0	79	7	42
2018	IS-05	51	34	6	9	0	0	0	86	9	35
2017	IS	34	46	10	10	1	0	0	80	11	114
2017	IS-03	21	47	26	5	0	0	0	68	5	19
2017	IS-04	41	43	2	12	2	0	0	84	14	44
2017	IS-05	29	45	13	13	0	0	0	74	13	31
2017	IS-06	50	35	7	7	0	0	0	86	7	14
2014	IS	29	43	16	8	3	0	0	72	12	144
2014	IS-02	30	49	7	0	14	0	0	79	14	14
2014	IS-03	29	39	14	11	7	0	0	68	18	28
2014	IS-04	41	38	13	8	0	0	0	79	8	39
2014	IS-05	24	50	14	10	2	0	0	74	12	42
2014	IS-06	22	39	33	6	0	0	0	61	6	18
2011	IS	33	44	8	11	3	0	1	78	14	147
2011	IS-02	19	50	6	19	6	0	0	69	25	16
2011	IS-03	33	44	11	7	4	0	0	78	11	27
2011	IS-04	31	50	6	12	2	0	0	81	13	52
2011	IS-05	47	27	17	7	3	0	0	73	10	30
2011	IS-06	26	58	0	11	0	0	5	89	11	19
2008	IS	26	50	9	9	6	1	0	76	15	139
2008	IS-02	28	28	22	17	6	0	0	56	22	18
2008	IS-03	26	53	5	11	5	0	0	79	16	19
2008	IS-04	31	49	10	5	3	3	0	82	8	39
2008	IS-05	19	60	2	10	10	0	0	79	19	42
2008	IS-06	33	50	6	11	0	0	0	83	11	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	37	9	6	5	0	1	80	11	134
2019	IS-03	23	36	18	14	9	0	0	59	23	22
2019	IS-04	43	45	11	0	0	0	0	89	0	44
2019	IS-05	44	34	5	7	7	0	2	80	15	41
2018	IS	39	31	13	9	7	2	0	71	16	123
2018	IS-03	40	35	5	5	15	0	0	75	20	20
2018	IS-04	40	31	14	10	2	2	0	73	12	42
2018	IS-05	40	31	17	9	0	3	0	74	9	35
2017	IS	34	42	10	13	1	0	0	76	14	114
2017	IS-03	20	43	16	16	5	0	0	63	21	19
2017	IS-04	39	50	5	7	0	0	0	88	7	44
2017	IS-05	29	38	20	13	0	0	0	67	13	31
2017	IS-06	42	21	0	36	0	0	0	64	36	14
2014	IS	21	40	19	16	3	0	0	61	20	144
2014	IS-02	30	28	21	21	0	0	0	58	21	14
2014	IS-03	22	32	25	11	11	0	0	54	21	28
2014	IS-04	28	41	15	15	0	0	0	69	15	39
2014	IS-05	19	50	17	12	2	0	0	69	14	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18
2011	IS	33	31	21	12	2	1	1	65	15	146
2011	IS-02	44	19	6	19	6	6	0	67	27	16
2011	IS-03	33	37	11	15	4	0	0	70	19	27
2011	IS-04	25	29	29	12	2	0	2	56	14	51
2011	IS-05	47	23	17	13	0	0	0	70	13	30
2011	IS-06	21	53	21	5	0	0	0	74	5	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	46	7	5	4	1	84	9	134
2019	IS-03	18	55	9	14	5	0	73	18	22
2019	IS-04	52	41	7	0	0	0	93	0	44
2019	IS-05	32	51	5	7	5	0	83	12	41
2018	IS	33	37	15	11	5	0	69	15	123
2018	IS-03	24	52	14	5	5	0	76	10	21
2018	IS-04	36	31	21	7	5	0	67	12	42
2018	IS-05	35	41	9	12	3	0	76	15	34
2017	IS	36	43	7	12	2	0	79	14	114
2017	IS-03	21	47	11	21	0	0	68	21	19
2017	IS-04	43	43	5	5	5	0	86	9	44
2017	IS-05	29	42	13	16	0	0	71	16	31
2017	IS-06	58	21	0	21	0	0	79	21	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	33	10	5	2	0	1	83	7	135
2019	IS-03	27	45	9	14	5	0	0	73	18	22
2019	IS-04	64	30	7	0	0	0	0	93	0	44
2019	IS-05	50	31	12	5	2	0	0	81	7	42
2018	IS	48	40	5	5	2	1	0	89	7	124
2018	IS-03	48	38	10	5	0	0	0	86	5	21
2018	IS-04	48	40	2	10	0	0	0	88	10	42
2018	IS-05	46	46	3	3	3	0	0	91	6	35
2017	IS	39	44	9	6	2	0	0	83	8	114
2017	IS-03	26	69	5	0	0	0	0	95	0	19
2017	IS-04	40	38	12	7	2	0	0	79	9	44
2017	IS-05	32	45	9	13	0	0	0	77	13	31
2017	IS-06	72	28	0	0	0	0	0	100	0	14
2014	IS	33	43	13	10	1	0	0	76	10	143
2014	IS-02	44	28	14	7	7	0	0	72	14	14
2014	IS-03	29	35	21	14	0	0	0	65	14	28
2014	IS-04	37	42	13	8	0	0	0	79	8	38
2014	IS-05	33	48	7	12	0	0	0	81	12	42
2014	IS-06	28	56	11	6	0	0	0	83	6	18
2011	IS	40	43	8	7	2	0	0	83	9	147
2011	IS-02	44	44	0	13	0	0	0	88	13	16
2011	IS-03	33	48	7	7	4	0	0	81	11	27
2011	IS-04	38	40	13	4	4	0	0	79	8	52
2011	IS-05	53	33	3	10	0	0	0	87	10	30
2011	IS-06	32	58	5	5	0	0	0	89	5	19
2008	IS	37	44	10	4	5	0	0	81	9	140
2008	IS-02	50	28	17	0	6	0	0	78	6	18
2008	IS-03	37	42	5	11	5	0	0	79	16	19
2008	IS-04	40	50	5	5	0	0	0	90	5	40
2008	IS-05	33	38	17	5	7	0	0	71	12	42
2008	IS-06	33	61	6	0	0	0	0	94	0	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	39	7	2	7	1	84	9	135
2019	IS-03	23	50	5	0	23	0	73	23	22
2019	IS-04	55	43	2	0	0	0	98	0	44
2019	IS-05	43	33	12	5	5	2	78	10	42
2018	IS	37	36	15	7	4	0	73	11	124
2018	IS-03	24	43	14	14	5	0	67	19	21
2018	IS-04	36	36	19	10	0	0	71	10	42
2018	IS-05	43	40	9	6	3	0	83	9	35
2017	IS	35	44	10	9	3	0	79	12	114
2017	IS-03	20	53	5	21	0	0	73	21	19
2017	IS-04	38	50	9	0	2	0	88	2	44
2017	IS-05	35	35	16	6	6	0	71	13	31
2017	IS-06	50	14	7	29	0	0	64	29	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	31	10	1	3	1	86	5	134
2019	IS-03	45	32	14	5	5	0	77	9	22
2019	IS-04	67	26	7	0	0	0	93	0	43
2019	IS-05	50	33	7	2	5	2	85	7	42
2018	IS	45	38	12	4	1	0	83	5	123
2018	IS-03	38	48	14	0	0	0	86	0	21
2018	IS-04	38	45	12	5	0	0	83	5	42
2018	IS-05	47	32	15	6	0	0	79	6	34
2017	IS	48	39	5	6	1	0	88	7	114
2017	IS-03	42	42	5	11	0	0	84	11	19
2017	IS-04	52	34	9	2	2	0	86	5	44
2017	IS-05	39	45	3	13	0	0	84	13	31
2017	IS-06	72	28	0	0	0	0	100	0	14
2014	IS	56	32	8	5	0	0	88	5	144
2014	IS-02	65	21	0	14	0	0	86	14	14
2014	IS-03	40	53	4	4	0	0	93	4	28
2014	IS-04	69	21	5	5	0	0	90	5	39
2014	IS-05	50	36	12	2	0	0	86	2	42
2014	IS-06	61	17	17	6	0	0	78	6	18
2011	IS	54	33	7	5	1	0	87	6	147
2011	IS-02	38	44	0	19	0	0	81	19	16
2011	IS-03	56	33	7	0	4	0	89	4	27
2011	IS-04	52	33	10	6	0	0	85	6	52
2011	IS-05	67	27	3	0	3	0	93	3	30
2011	IS-06	53	37	11	0	0	0	89	0	19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	41	10	7	4	1	79	11	135
2019	IS-03	18	45	23	5	5	5	67	10	22
2019	IS-04	43	45	5	5	0	2	91	5	44
2019	IS-05	38	40	5	10	7	0	79	17	42
2018	IS	33	46	8	10	3	0	79	13	124
2018	IS-03	19	57	10	10	5	0	76	14	21
2018	IS-04	33	45	7	14	0	0	79	14	42
2018	IS-05	29	57	6	6	3	0	86	9	35
2017	IS	37	39	11	11	3	0	75	13	114
2017	IS-03	31	37	11	16	5	0	68	21	19
2017	IS-04	41	39	11	7	2	0	79	9	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	65	14	7	14	0	0	79	14	14
2014	IS	26	46	10	13	4	1	73	18	144
2014	IS-02	30	42	7	14	7	0	72	21	14
2014	IS-03	14	54	7	18	7	0	68	25	28
2014	IS-04	36	38	5	15	3	3	76	18	39
2014	IS-05	31	45	10	12	2	0	76	14	42
2014	IS-06	17	61	17	6	0	0	78	6	18
2011	IS	32	50	9	6	3	0	81	10	145
2011	IS-02	33	40	7	7	13	0	73	20	15
2011	IS-03	15	63	19	0	4	0	78	4	27
2011	IS-04	25	55	6	10	4	0	80	14	51
2011	IS-05	57	33	3	7	0	0	90	7	30
2011	IS-06	32	53	11	5	0	0	84	5	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	31	10	7	4	0	79	10	134
2019	IS-03	41	32	5	14	9	0	73	23	22
2019	IS-04	49	42	5	5	0	0	91	5	43
2019	IS-05	48	21	19	7	5	0	69	12	42
2018	IS	46	35	7	9	2	0	81	11	124
2018	IS-03	48	33	5	5	10	0	81	14	21
2018	IS-04	43	43	5	10	0	0	86	10	42
2018	IS-05	46	31	11	11	0	0	77	11	35
2017	IS	45	35	10	8	3	0	80	11	114
2017	IS-03	42	37	5	11	5	0	79	16	19
2017	IS-04	45	36	12	5	2	0	82	7	44
2017	IS-05	42	32	10	13	3	0	74	16	31
2017	IS-06	58	28	7	7	0	0	86	7	14
2014	IS	31	44	12	10	3	1	75	13	144
2014	IS-02	51	35	7	7	0	0	86	7	14
2014	IS-03	19	53	14	7	7	0	72	14	28
2014	IS-04	41	33	15	5	3	3	76	8	39
2014	IS-05	33	45	7	12	2	0	79	14	42
2014	IS-06	11	61	17	11	0	0	72	11	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	40	11	4	1	83	6	136
2019	IS-03	23	50	23	5	0	73	5	22
2019	IS-04	50	43	7	0	0	93	0	44
2019	IS-05	40	42	7	9	2	81	12	43
2018	IS	40	38	12	7	3	77	10	124
2018	IS-03	38	48	0	14	0	86	14	21
2018	IS-04	36	38	17	10	0	74	10	42
2018	IS-05	37	43	9	6	6	80	11	35
2017	IS	42	39	7	11	2	81	12	114
2017	IS-03	47	27	16	5	5	73	11	19
2017	IS-04	39	43	5	14	0	82	14	44
2017	IS-05	35	45	10	10	0	80	10	31
2017	IS-06	58	21	0	14	7	79	21	14
2014	IS	35	41	15	8	2	75	9	142
2014	IS-02	65	21	14	0	0	86	0	14
2014	IS-03	30	51	11	7	0	82	7	27
2014	IS-04	33	44	15	5	3	77	8	39
2014	IS-05	40	38	12	10	0	79	10	42
2014	IS-06	12	47	24	18	0	59	18	17
2011	IS	44	37	10	7	2	82	9	147
2011	IS-02	50	31	0	13	6	81	19	16
2011	IS-03	41	33	15	7	4	74	11	27
2011	IS-04	38	44	8	8	2	83	10	52
2011	IS-05	67	20	10	3	0	87	3	30
2011	IS-06	26	53	16	5	0	79	5	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	35	10	1	4	85	5	136
2019	IS-03	41	32	18	0	9	73	9	22
2019	IS-04	59	36	5	0	0	95	0	44
2019	IS-05	44	40	7	2	7	84	9	43
2018	IS	38	44	14	3	1	82	4	124
2018	IS-03	43	33	19	5	0	76	5	21
2018	IS-04	31	55	7	7	0	86	7	42
2018	IS-05	40	43	17	0	0	83	0	35
2017	IS	37	47	7	8	1	84	9	114
2017	IS-03	31	53	5	11	0	84	11	19
2017	IS-04	41	46	5	7	2	86	9	44
2017	IS-05	26	52	13	10	0	77	10	31
2017	IS-06	58	35	0	7	0	93	7	14
2014	IS	36	44	12	6	3	79	9	144
2014	IS-02	44	42	0	0	14	86	14	14
2014	IS-03	26	46	21	4	4	72	7	28
2014	IS-04	46	38	10	5	0	85	5	39
2014	IS-05	33	45	12	7	2	79	10	42
2014	IS-06	33	44	11	11	0	78	11	18
2011	IS	40	44	6	8	2	84	10	147
2011	IS-02	13	75	0	6	6	88	13	16
2011	IS-03	44	33	15	4	4	78	7	27
2011	IS-04	37	46	4	12	2	83	13	52
2011	IS-05	57	30	7	7	0	87	7	30
2011	IS-06	37	53	5	5	0	89	5	19
2008	IS	40	42	8	6	4	82	10	139
2008	IS-02	39	39	6	17	0	78	17	18
2008	IS-03	68	21	0	5	5	89	11	19
2008	IS-04	36	46	10	5	3	82	8	39
2008	IS-05	31	48	10	5	7	79	12	42
2008	IS-06	44	44	11	0	0	89	0	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	35	11	4	2	1	82	7	136
2019	IS-03	68	27	5	0	0	0	95	0	22
2019	IS-04	48	32	14	5	2	0	80	7	44
2019	IS-05	49	33	12	5	2	0	81	7	43
2018	IS	47	34	11	4	4	0	80	8	122
2018	IS-03	70	30	0	0	0	0	100	0	20
2018	IS-04	45	43	12	0	0	0	88	0	42
2018	IS-05	44	29	15	12	0	0	74	12	34
2017	IS	35	37	14	12	2	0	71	14	114
2017	IS-03	52	37	5	5	0	0	89	5	19
2017	IS-04	40	39	11	9	0	0	79	9	44
2017	IS-05	26	42	16	13	3	0	67	16	31
2017	IS-06	21	14	36	21	7	0	35	28	14
2014	IS	47	36	12	3	2	0	83	6	144
2014	IS-02	51	35	7	7	0	0	86	7	14
2014	IS-03	50	39	4	7	0	0	89	7	28
2014	IS-04	54	33	13	0	0	0	87	0	39
2014	IS-05	50	33	12	0	5	0	83	5	42
2014	IS-06	17	39	28	11	6	0	56	17	18
2011	IS	37	45	11	3	4	0	82	7	147
2011	IS-02	63	25	6	0	6	0	88	6	16
2011	IS-03	37	44	15	4	0	0	81	4	27
2011	IS-04	33	48	12	4	4	0	81	8	52
2011	IS-05	47	47	3	3	0	0	93	3	30
2011	IS-06	11	47	21	5	16	0	58	21	19
2008	IS	29	46	16	7	2	0	75	9	140
2008	IS-02	28	44	17	6	6	0	72	11	18
2008	IS-03	42	42	11	5	0	0	84	5	19
2008	IS-04	28	58	13	0	3	0	85	3	40
2008	IS-05	31	40	19	10	0	0	71	10	42
2008	IS-06	11	44	17	22	6	0	56	28	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	30	34	13	9	1	1	22	43	136
2019	IS-03	23	27	36	5	9	0	0	14	50	22
2019	IS-04	7	25	45	11	7	2	2	19	33	44
2019	IS-05	9	37	28	19	5	2	0	24	48	43
2018	IS	11	33	37	10	6	1	2	16	46	123
2018	IS-03	10	43	14	14	14	0	5	30	55	21
2018	IS-04	10	33	38	12	5	0	2	17	44	42
2018	IS-05	9	26	53	6	3	3	0	9	36	34
2017	IS	13	28	35	13	7	2	2	20	43	114
2017	IS-03	16	27	21	20	5	11	0	29	48	19
2017	IS-04	14	32	37	6	9	0	2	16	47	44
2017	IS-05	13	26	42	16	3	0	0	19	39	31
2017	IS-06	14	28	29	14	7	0	7	23	46	14
2014	IS	11	36	36	10	6	0	1	16	48	143
2014	IS-02	7	21	37	14	14	0	7	30	30	14
2014	IS-03	18	27	44	7	4	0	0	11	45	27
2014	IS-04	8	38	33	5	13	0	3	18	47	39
2014	IS-05	7	36	40	14	2	0	0	17	43	42
2014	IS-06	22	50	22	6	0	0	0	6	72	18
2011	IS	11	30	36	16	6	0	1	22	42	146
2011	IS-02	6	19	44	13	13	0	6	27	27	16
2011	IS-03	22	44	19	15	0	0	0	15	67	27
2011	IS-04	10	27	38	19	6	0	0	25	37	52
2011	IS-05	7	27	37	20	10	0	0	30	33	30
2011	IS-06	11	39	44	0	0	0	6	0	53	18
2008	IS	14	31	32	16	5	1	1	22	46	140
2008	IS-02	17	28	22	28	6	0	0	33	44	18
2008	IS-03	11	16	47	16	11	0	0	26	26	19
2008	IS-04	15	40	23	10	8	3	3	18	58	40
2008	IS-05	12	29	38	19	2	0	0	21	40	42
2008	IS-06	11	44	28	17	0	0	0	17	56	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	13	32	24	20	1	2	45	21	136
2019	IS-03	23	9	41	18	9	0	0	27	32	22
2019	IS-04	5	7	30	30	25	0	5	57	12	44
2019	IS-05	5	19	33	28	14	2	0	43	24	43
2018	IS	11	20	27	24	13	2	2	39	33	123
2018	IS-03	10	19	24	14	24	5	5	42	32	21
2018	IS-04	10	21	21	31	12	0	5	45	33	42
2018	IS-05	9	12	38	29	9	3	0	39	21	34
2017	IS	8	25	28	17	14	4	4	34	35	113
2017	IS-03	11	21	26	10	21	11	0	35	36	19
2017	IS-04	7	30	18	20	13	2	9	38	42	44
2017	IS-05	10	26	42	13	6	3	0	20	37	31
2017	IS-06	8	15	23	30	24	0	0	54	23	13
2014	IS	8	23	33	22	11	1	1	34	32	143
2014	IS-02	7	0	21	35	23	7	7	67	8	14
2014	IS-03	11	27	29	22	7	0	4	31	39	27
2014	IS-04	3	23	33	18	21	3	0	39	26	39
2014	IS-05	7	21	38	26	7	0	0	33	29	42
2014	IS-06	17	39	39	6	0	0	0	6	56	18
2011	IS	10	16	37	19	14	3	1	34	27	145
2011	IS-02	6	19	31	19	19	0	6	40	27	16
2011	IS-03	11	22	44	11	7	4	0	19	35	27
2011	IS-04	16	8	33	25	12	6	0	40	25	51
2011	IS-05	7	13	33	20	27	0	0	47	20	30
2011	IS-06	6	28	56	6	0	0	6	6	35	18
2008	IS	13	23	30	22	9	1	2	32	37	140
2008	IS-02	17	22	11	28	22	0	0	50	39	18
2008	IS-03	0	5	37	37	21	0	0	58	5	19
2008	IS-04	10	30	30	15	8	5	3	24	43	40
2008	IS-05	19	21	31	24	2	0	2	27	41	42
2008	IS-06	11	33	33	17	0	0	6	18	47	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	25	21	12	5	1	3	18	60	136
2019	IS-03	32	41	14	5	5	0	5	10	76	22
2019	IS-04	20	11	41	14	9	0	5	24	33	44
2019	IS-05	47	23	14	14	0	2	0	14	71	43
2018	IS	35	23	23	7	8	2	2	16	61	124
2018	IS-03	29	24	14	10	14	0	10	26	58	21
2018	IS-04	33	21	29	5	10	0	2	15	56	42
2018	IS-05	34	26	23	9	3	6	0	12	64	35
2017	IS	27	31	25	8	7	1	2	15	59	113
2017	IS-03	37	15	16	5	16	5	5	23	59	19
2017	IS-04	23	33	21	11	9	0	2	21	58	43
2017	IS-05	23	45	29	3	0	0	0	3	68	31
2017	IS-06	21	21	35	15	7	0	0	22	42	14
2014	IS	40	30	19	5	4	0	3	9	71	144
2014	IS-02	35	28	14	0	16	0	7	17	68	14
2014	IS-03	35	29	32	4	0	0	0	4	65	28
2014	IS-04	38	26	15	5	10	0	5	16	68	39
2014	IS-05	38	33	17	10	0	0	2	10	73	42
2014	IS-06	50	39	11	0	0	0	0	0	89	18
2011	IS	29	26	19	14	7	0	4	22	58	146
2011	IS-02	19	13	25	19	13	0	13	36	36	16
2011	IS-03	33	30	11	19	4	0	4	23	65	27
2011	IS-04	33	25	19	12	8	0	4	20	60	52
2011	IS-05	30	23	23	17	7	0	0	23	53	30
2011	IS-06	28	39	11	11	6	0	6	18	71	18
2008	IS	39	29	16	9	4	1	3	13	70	140
2008	IS-02	39	28	11	11	6	0	6	18	71	18
2008	IS-03	32	16	26	11	16	0	0	26	47	19
2008	IS-04	35	38	13	10	0	0	5	11	76	40
2008	IS-05	40	24	21	7	2	2	2	10	68	42
2008	IS-06	56	33	6	6	0	0	0	6	89	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	27	36	15	10	1	1	25	39	136
2019	IS-03	18	14	45	14	9	0	0	23	32	22
2019	IS-04	5	23	50	14	9	0	0	23	27	44
2019	IS-05	19	28	28	14	9	2	0	24	48	43
2018	IS	12	29	34	14	9	1	2	23	42	124
2018	IS-03	5	24	43	14	14	0	0	29	29	21
2018	IS-04	7	38	31	10	10	0	5	20	48	42
2018	IS-05	20	26	40	6	6	3	0	12	47	35
2017	IS	12	28	36	17	6	1	0	24	40	112
2017	IS-03	11	16	27	36	5	5	0	44	28	19
2017	IS-04	11	28	41	10	9	0	0	20	39	44
2017	IS-05	13	39	29	16	3	0	0	19	52	31
2017	IS-06	16	8	59	16	0	0	0	16	25	12
2014	IS	8	31	38	18	5	0	0	23	39	144
2014	IS-02	7	7	28	35	23	0	0	58	14	14
2014	IS-03	14	25	43	18	0	0	0	18	39	28
2014	IS-04	5	31	41	18	5	0	0	23	36	39
2014	IS-05	7	29	38	21	5	0	0	26	36	42
2014	IS-06	11	67	22	0	0	0	0	0	78	18
2011	IS	10	29	35	18	6	0	1	25	40	146
2011	IS-02	6	19	25	31	13	0	6	47	27	16
2011	IS-03	11	37	33	15	4	0	0	19	48	27
2011	IS-04	12	25	42	19	2	0	0	21	37	52
2011	IS-05	10	23	30	20	13	0	3	34	34	30
2011	IS-06	6	50	28	11	6	0	0	17	56	18
2008	IS	15	27	34	16	6	1	1	23	43	139
2008	IS-02	24	6	41	12	18	0	0	29	29	17
2008	IS-03	5	11	32	32	21	0	0	53	16	19
2008	IS-04	13	35	33	13	3	3	3	16	50	40
2008	IS-05	17	31	38	14	0	0	0	14	48	42
2008	IS-06	22	39	22	11	6	0	0	17	61	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	18	32	20	13	3	1	34	33	136
2019	IS-03	23	14	9	41	9	5	0	52	38	22
2019	IS-04	14	20	34	14	16	0	2	30	35	44
2019	IS-05	7	19	47	19	5	5	0	24	27	43
2018	IS	16	23	33	15	10	1	3	25	40	124
2018	IS-03	24	10	24	14	24	0	5	40	35	21
2018	IS-04	12	31	33	17	2	0	5	20	45	42
2018	IS-05	14	14	46	14	9	3	0	24	29	35
2017	IS	14	26	30	18	7	3	2	26	42	113
2017	IS-03	5	21	43	10	11	11	0	23	30	19
2017	IS-04	16	25	30	15	9	0	5	25	43	44
2017	IS-05	13	29	29	22	6	0	0	29	42	31
2017	IS-06	24	23	23	30	0	0	0	30	47	13
2014	IS	15	32	26	19	6	0	2	26	47	144
2014	IS-02	7	23	42	7	14	0	7	23	32	14
2014	IS-03	21	25	33	14	4	0	4	18	48	28
2014	IS-04	8	36	26	21	8	0	3	29	45	39
2014	IS-05	12	31	24	29	5	0	0	33	43	42
2014	IS-06	28	50	6	11	6	0	0	17	78	18
2011	IS	11	28	25	23	9	1	3	34	41	146
2011	IS-02	6	19	31	31	6	0	6	40	27	16
2011	IS-03	7	33	19	30	7	0	4	38	42	27
2011	IS-04	17	25	19	23	12	2	2	36	44	52
2011	IS-05	13	27	27	17	10	0	7	29	43	30
2011	IS-06	0	44	39	17	0	0	0	17	44	18
2008	IS	15	27	24	21	9	1	2	32	43	140
2008	IS-02	28	6	22	11	28	0	6	41	35	18
2008	IS-03	11	11	42	21	16	0	0	37	21	19
2008	IS-04	13	30	18	30	10	0	0	40	43	40
2008	IS-05	10	33	29	19	2	2	5	23	46	42
2008	IS-06	22	50	17	11	0	0	0	11	72	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	20	37	19	12	3	1	32	30	135
2019	IS-03	18	14	32	18	14	5	0	33	33	22
2019	IS-04	2	18	41	25	14	0	0	39	20	44
2019	IS-05	10	21	48	10	7	5	0	18	33	42
2018	IS	20	24	23	18	10	3	2	29	47	124
2018	IS-03	24	14	5	24	19	14	0	50	44	21
2018	IS-04	14	29	31	19	5	0	2	24	44	42
2018	IS-05	14	23	37	11	9	3	3	21	39	35
2017	IS	19	21	23	23	11	1	2	35	41	114
2017	IS-03	11	27	11	26	21	5	0	49	39	19
2017	IS-04	28	16	21	20	11	0	5	32	46	44
2017	IS-05	16	29	19	26	10	0	0	35	45	31
2017	IS-06	14	7	50	28	0	0	0	28	21	14
2014	IS	8	17	27	30	14	0	3	46	26	144
2014	IS-02	0	14	30	21	14	0	21	45	18	14
2014	IS-03	11	25	19	35	7	0	4	44	37	28
2014	IS-04	3	15	31	26	26	0	0	51	18	39
2014	IS-05	14	10	24	40	10	0	2	51	24	42
2014	IS-06	11	28	33	17	11	0	0	28	39	18
2011	IS	14	25	26	21	8	3	2	31	41	146
2011	IS-02	19	31	31	0	13	0	6	13	53	16
2011	IS-03	26	19	26	19	4	4	4	24	48	27
2011	IS-04	13	25	21	29	10	2	0	39	39	52
2011	IS-05	7	30	20	23	10	7	3	37	41	30
2011	IS-06	11	22	44	17	0	6	0	18	35	18
2008	IS	18	22	30	14	10	1	5	25	43	140
2008	IS-02	28	6	28	6	28	0	6	35	35	18
2008	IS-03	11	0	42	26	11	0	11	41	12	19
2008	IS-04	13	28	23	18	13	3	5	32	43	40
2008	IS-05	21	26	38	10	2	0	2	12	49	42
2008	IS-06	17	44	17	6	6	6	6	13	69	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	27	32	6	12	3	1	18	48	136
2019	IS-03	27	36	23	0	5	5	5	5	70	22
2019	IS-04	7	18	41	9	20	5	0	31	26	44
2019	IS-05	26	26	35	5	7	2	0	12	52	43
2018	IS	22	24	27	17	8	2	1	26	47	124
2018	IS-03	19	19	24	10	24	5	0	35	40	21
2018	IS-04	24	21	26	21	5	0	2	27	46	42
2018	IS-05	23	29	23	20	3	3	0	24	53	35
2017	IS	15	28	28	15	7	4	4	24	46	114
2017	IS-03	11	32	10	11	21	16	0	38	51	19
2017	IS-04	11	32	28	15	7	2	5	23	47	44
2017	IS-05	23	23	35	19	0	0	0	19	45	31
2017	IS-06	7	28	29	21	7	0	7	30	38	14
2014	IS	20	28	29	12	6	1	4	19	51	144
2014	IS-02	7	28	37	7	7	0	14	16	41	14
2014	IS-03	25	21	43	4	4	0	4	7	48	28
2014	IS-04	15	23	26	18	13	0	5	32	41	39
2014	IS-05	17	31	29	12	5	5	2	18	51	42
2014	IS-06	33	44	11	11	0	0	0	11	78	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	25	30	15	7	1	22	47	136
2019	IS-03	36	32	18	9	5	0	14	68	22
2019	IS-04	18	18	34	16	14	0	30	36	44
2019	IS-05	19	26	26	23	7	0	30	44	43

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	22	6	3	0	1	91	3	136
2019	IS-03	59	27	9	5	0	0	86	5	22
2019	IS-04	70	20	5	5	0	0	91	5	44
2019	IS-05	70	19	7	2	0	2	90	2	43
2017	IS	69	19	4	8	1	0	88	9	114
2017	IS-03	52	21	5	21	0	0	73	21	19
2017	IS-04	77	18	2	2	0	0	95	2	44
2017	IS-05	65	13	6	13	3	0	77	16	31
2017	IS-06	79	21	0	0	0	0	100	0	14
2014	IS	72	17	3	7	1	0	89	8	144
2014	IS-02	65	28	0	7	0	0	93	7	14
2014	IS-03	68	21	4	4	4	0	89	7	28
2014	IS-04	74	18	0	8	0	0	92	8	39
2014	IS-05	74	10	7	7	2	0	83	10	42
2014	IS-06	72	17	0	11	0	0	89	11	18
2011	IS	70	16	4	8	1	1	87	9	146
2011	IS-02	75	13	0	6	6	0	88	13	16
2011	IS-03	59	19	4	15	0	4	81	15	27
2011	IS-04	71	20	6	4	0	0	90	4	51
2011	IS-05	90	7	0	3	0	0	97	3	30
2011	IS-06	53	21	11	16	0	0	74	16	19
2008	IS	69	21	6	3	1	0	90	4	139
2008	IS-02	89	6	6	0	0	0	94	0	18
2008	IS-03	67	22	6	6	0	0	89	6	18
2008	IS-04	65	30	5	0	0	0	95	0	40
2008	IS-05	74	17	2	5	2	0	90	7	42
2008	IS-06	56	22	17	6	0	0	78	6	18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	29	18	7	3	7	2	70	10	136
2019	IS-03	36	32	5	5	9	14	0	79	16	22
2019	IS-04	41	30	16	7	0	5	2	76	7	44
2019	IS-05	28	30	23	7	5	7	0	63	13	43
2018	IS	28	34	17	8	5	7	2	67	14	123
2018	IS-03	20	35	15	10	0	15	5	69	13	20
2018	IS-04	21	38	24	5	7	5	0	63	13	42
2018	IS-05	37	34	14	0	6	6	3	78	6	35
2017	IS	27	38	9	13	3	9	2	72	18	113
2017	IS-03	5	32	21	11	5	26	0	50	22	19
2017	IS-04	37	31	9	14	2	2	5	73	17	44
2017	IS-05	26	47	3	13	0	10	0	81	15	30
2017	IS-06	21	50	7	14	7	0	0	72	21	14
2014	IS	30	35	13	9	7	3	3	70	17	144
2014	IS-02	44	28	14	14	0	0	0	72	14	14
2014	IS-03	21	61	7	0	7	4	0	85	7	28
2014	IS-04	26	31	8	13	13	5	5	63	29	39
2014	IS-05	48	21	14	5	5	2	5	74	10	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	28	6	7	4	1	82	12	134
2019	IS-03	45	27	5	9	14	0	73	23	22
2019	IS-04	59	27	7	7	0	0	86	7	44
2019	IS-05	43	33	5	10	5	5	80	15	42
2018	IS	49	31	9	7	3	1	80	11	124
2018	IS-03	38	38	10	5	5	5	80	10	21
2018	IS-04	43	33	14	7	2	0	76	10	42
2018	IS-05	69	17	6	3	6	0	86	9	35
2017	IS	49	35	5	9	2	0	84	11	114
2017	IS-03	36	37	16	5	5	0	73	11	19
2017	IS-04	52	36	0	12	0	0	88	12	44
2017	IS-05	58	26	7	6	3	0	84	10	31
2017	IS-06	43	35	7	14	0	0	79	14	14
2014	IS	45	35	8	6	6	0	80	11	144
2014	IS-02	65	35	0	0	0	0	100	0	14
2014	IS-03	35	40	11	7	7	0	75	14	28
2014	IS-04	44	36	10	5	5	0	79	10	39
2014	IS-05	55	29	10	5	2	0	83	7	42
2014	IS-06	28	50	6	0	17	0	78	17	18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	29	7	7	2	84	9	135
2019	IS-03	57	24	14	5	0	81	5	21
2019	IS-04	66	23	7	5	0	89	5	44
2019	IS-05	44	40	0	12	5	84	16	43
2018	IS	50	37	7	3	3	87	7	123
2018	IS-03	57	29	10	5	0	86	5	21
2018	IS-04	36	40	12	5	7	76	12	42
2018	IS-05	56	41	0	0	3	97	3	34
2017	IS	53	30	12	5	0	83	5	114
2017	IS-03	53	32	5	11	0	84	11	19
2017	IS-04	54	30	14	2	0	84	2	44
2017	IS-05	58	29	6	6	0	87	6	31
2017	IS-06	43	35	14	7	0	79	7	14
2014	IS	43	42	8	3	3	85	7	144
2014	IS-02	37	63	0	0	0	100	0	14
2014	IS-03	40	46	7	4	4	86	7	28
2014	IS-04	38	41	15	3	3	79	5	39
2014	IS-05	55	31	5	7	2	86	10	42
2014	IS-06	28	50	11	0	11	78	11	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	38	5	1	3	1	90	4	136
2019	IS-03	36	41	14	0	9	0	77	9	22
2019	IS-04	59	39	0	2	0	0	98	2	44
2019	IS-05	47	44	2	2	2	2	93	5	43
2018	IS	52	38	3	3	3	1	90	7	124
2018	IS-03	52	33	10	5	0	0	86	5	21
2018	IS-04	38	45	5	7	5	0	83	12	42
2018	IS-05	63	31	0	0	3	3	97	3	35

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	23	11	1	1	1	4	87	2	136
2019	IS-03	45	23	23	5	5	0	0	68	9	22
2019	IS-04	61	27	7	0	0	0	5	93	0	44
2019	IS-05	60	23	9	0	0	2	5	90	0	43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	28	7	4	2	0	2	86	7	135
2019	IS-03	45	27	5	14	9	0	0	73	23	22
2019	IS-04	57	39	5	0	0	0	0	95	0	44
2019	IS-05	60	14	14	5	2	0	5	78	8	42
2018	IS	51	31	9	8	0	1	0	83	8	124
2018	IS-03	48	33	14	5	0	0	0	81	5	21
2018	IS-04	50	26	5	17	0	2	0	78	17	42
2018	IS-05	57	37	3	3	0	0	0	94	3	35
2017	IS	56	30	4	6	3	1	0	87	9	114
2017	IS-03	36	48	5	11	0	0	0	84	11	19
2017	IS-04	64	25	2	2	5	2	0	91	7	44
2017	IS-05	58	32	0	6	3	0	0	90	10	31
2017	IS-06	50	22	21	7	0	0	0	72	7	14
2014	IS	36	43	8	8	5	0	0	79	13	144
2014	IS-02	44	49	7	0	0	0	0	93	0	14
2014	IS-03	28	54	7	7	4	0	0	82	11	28
2014	IS-04	44	26	13	10	8	0	0	69	18	39
2014	IS-05	36	57	0	7	0	0	0	93	7	42
2014	IS-06	33	28	22	6	11	0	0	61	17	18
2011	IS	38	40	11	8	3	1	0	78	11	146
2011	IS-02	44	19	19	6	6	6	0	67	13	16
2011	IS-03	37	37	4	15	7	0	0	74	22	27
2011	IS-04	33	43	16	6	2	0	0	76	8	51
2011	IS-05	43	40	7	7	3	0	0	83	10	30
2011	IS-06	37	47	11	5	0	0	0	84	5	19
2008	IS	36	36	12	8	6	1	0	74	14	140
2008	IS-02	33	39	22	0	6	0	0	72	6	18
2008	IS-03	32	42	16	11	0	0	0	74	11	19
2008	IS-04	45	28	8	13	5	3	0	74	18	40
2008	IS-05	36	40	12	2	7	2	0	78	10	42
2008	IS-06	33	44	11	11	0	0	0	78	11	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	26	10	4	2	1	1	83	6	135
2019	IS-03	45	32	14	0	9	0	0	77	9	22
2019	IS-04	60	26	9	5	0	0	0	86	5	43
2019	IS-05	56	26	12	5	2	0	0	81	7	43
2018	IS	49	35	9	5	1	2	0	85	6	123
2018	IS-03	43	38	5	10	0	5	0	85	10	21
2018	IS-04	48	36	14	2	0	0	0	83	2	42
2018	IS-05	62	35	3	0	0	0	0	97	0	34
2017	IS	55	28	7	3	2	4	1	88	5	114
2017	IS-03	26	58	11	0	0	0	5	89	0	19
2017	IS-04	66	20	0	5	2	7	0	93	7	44
2017	IS-05	58	26	10	3	0	3	0	87	3	31
2017	IS-06	50	21	14	0	7	7	0	77	8	14
2014	IS	41	40	8	6	5	0	0	80	11	144
2014	IS-02	51	42	7	0	0	0	0	93	0	14
2014	IS-03	43	36	7	7	7	0	0	79	14	28
2014	IS-04	41	41	8	5	5	0	0	82	10	39
2014	IS-05	48	40	2	10	0	0	0	88	10	42
2014	IS-06	22	44	17	6	11	0	0	67	17	18
2011	IS	44	33	10	7	3	2	1	79	11	147
2011	IS-02	50	19	0	13	6	6	6	79	21	16
2011	IS-03	37	30	7	19	7	0	0	67	26	27
2011	IS-04	44	33	13	4	2	4	0	80	6	52
2011	IS-05	47	43	3	3	3	0	0	90	7	30
2011	IS-06	32	42	21	5	0	0	0	74	5	19
2008	IS	39	38	9	7	6	1	0	78	13	140
2008	IS-02	33	50	0	11	6	0	0	83	17	18
2008	IS-03	42	47	11	0	0	0	0	89	0	19
2008	IS-04	43	28	13	10	8	0	0	70	18	40
2008	IS-05	40	38	10	5	7	0	0	79	12	42
2008	IS-06	39	44	6	6	0	6	0	88	6	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	29	8	4	2	0	1	86	6	136
2019	IS-03	32	41	14	14	0	0	0	73	14	22
2019	IS-04	70	20	9	0	0	0	0	91	0	44
2019	IS-05	49	33	5	5	7	0	2	83	12	43
2018	IS	55	31	7	6	1	0	0	86	6	124
2018	IS-03	57	24	5	14	0	0	0	81	14	21
2018	IS-04	55	33	10	2	0	0	0	88	2	42
2018	IS-05	60	31	6	3	0	0	0	91	3	35
2017	IS	61	27	4	4	4	1	0	88	8	114
2017	IS-03	36	48	11	5	0	0	0	84	5	19
2017	IS-04	68	20	0	5	5	2	0	91	9	44
2017	IS-05	61	32	3	0	3	0	0	94	3	31
2017	IS-06	65	14	7	7	7	0	0	79	14	14
2014	IS	43	35	10	9	4	0	0	78	13	144
2014	IS-02	51	35	0	14	0	0	0	86	14	14
2014	IS-03	32	47	4	7	11	0	0	79	18	28
2014	IS-04	49	23	13	13	3	0	0	72	15	39
2014	IS-05	48	38	12	2	0	0	0	86	2	42
2014	IS-06	33	33	17	17	0	0	0	67	17	18
2011	IS	48	33	7	7	5	0	0	80	13	147
2011	IS-02	50	31	0	13	6	0	0	81	19	16
2011	IS-03	48	22	11	11	7	0	0	70	19	27
2011	IS-04	50	33	6	8	4	0	0	83	12	52
2011	IS-05	50	33	3	3	10	0	0	83	13	30
2011	IS-06	32	47	16	5	0	0	0	79	5	19
2008	IS	43	34	7	11	5	0	0	77	16	139
2008	IS-02	53	35	6	6	0	0	0	88	6	17
2008	IS-03	47	37	5	5	5	0	0	84	11	19
2008	IS-04	55	18	10	10	8	0	0	73	18	40
2008	IS-05	33	45	5	12	5	0	0	79	17	42
2008	IS-06	33	44	11	11	0	0	0	78	11	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	86	10	1	1	0	2	98	1	136
2019	IS-03	68	14	9	5	0	5	86	5	22
2019	IS-04	89	11	0	0	0	0	100	0	44
2019	IS-05	91	7	0	0	0	2	100	0	43
2017	IS	81	14	4	1	1	0	95	2	114
2017	IS-03	63	21	11	5	0	0	84	5	19
2017	IS-04	87	11	2	0	0	0	98	0	44
2017	IS-05	84	13	3	0	0	0	97	0	31
2017	IS-06	79	14	0	0	7	0	93	7	14
2014	IS	82	16	1	0	1	0	98	1	144
2014	IS-02	86	14	0	0	0	0	100	0	14
2014	IS-03	79	14	0	0	7	0	93	7	28
2014	IS-04	87	13	0	0	0	0	100	0	39
2014	IS-05	79	21	0	0	0	0	100	0	42
2014	IS-06	83	11	6	0	0	0	94	0	18
2011	IS	82	14	2	1	1	0	95	3	147
2011	IS-02	88	6	0	0	6	0	94	6	16
2011	IS-03	74	19	0	4	4	0	93	7	27
2011	IS-04	85	12	4	0	0	0	96	0	52
2011	IS-05	90	10	0	0	0	0	100	0	30
2011	IS-06	68	21	5	5	0	0	89	5	19
2008	IS	88	6	4	1	1	1	95	1	140
2008	IS-02	89	11	0	0	0	0	100	0	18
2008	IS-03	84	5	11	0	0	0	89	0	19
2008	IS-04	93	3	3	3	0	0	95	3	40
2008	IS-05	83	10	5	0	0	2	95	0	42
2008	IS-06	94	6	0	0	0	0	100	0	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	66	25	1	2	3	0	3	94	5	135
2019	IS-03	55	32	0	5	9	0	0	86	14	22
2019	IS-04	70	23	0	2	0	0	5	98	2	44
2019	IS-05	69	19	2	2	5	0	2	90	7	42
2017	IS	60	23	6	4	4	1	4	86	7	114
2017	IS-03	42	21	11	5	5	5	11	75	13	19
2017	IS-04	66	25	2	2	0	0	5	95	2	44
2017	IS-05	61	26	10	0	3	0	0	87	3	31
2017	IS-06	50	21	7	7	15	0	0	71	22	14
2014	IS	42	20	9	10	6	6	8	71	18	144
2014	IS-02	72	21	7	0	0	0	0	93	0	14
2014	IS-03	43	11	11	21	4	11	0	60	28	28
2014	IS-04	41	13	5	8	8	3	23	72	21	39
2014	IS-05	43	29	7	2	7	7	5	81	11	42
2014	IS-06	28	22	11	28	6	6	0	53	35	18
2011	IS	35	17	14	13	5	6	10	62	22	147
2011	IS-02	50	0	19	6	6	19	0	62	15	16
2011	IS-03	33	19	15	11	11	4	7	58	25	27
2011	IS-04	27	15	12	19	4	6	17	55	30	52
2011	IS-05	47	20	10	10	0	7	7	77	12	30
2011	IS-06	32	21	21	11	11	0	5	56	22	19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	25	4	1	1	0	1	94	2	136
2019	IS-03	36	45	14	0	5	0	0	82	5	22
2019	IS-04	82	16	2	0	0	0	0	98	0	44
2019	IS-05	67	26	2	2	2	0	0	93	5	43
2018	IS	65	23	6	2	3	1	0	89	5	124
2018	IS-03	81	10	5	0	5	0	0	90	5	21
2018	IS-04	64	26	7	2	0	0	0	90	2	42
2018	IS-05	63	31	6	0	0	0	0	94	0	35
2017	IS	70	18	2	4	3	4	0	91	7	114
2017	IS-03	63	21	0	5	0	11	0	94	6	19
2017	IS-04	79	11	2	5	0	2	0	93	5	44
2017	IS-05	61	29	3	0	3	3	0	93	3	31
2017	IS-06	65	14	0	14	7	0	0	79	21	14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	30	4	4	2	1	90	6	135
2019	IS-03	45	32	5	9	9	0	77	18	22
2019	IS-04	67	28	5	0	0	0	95	0	43
2019	IS-05	53	33	5	7	2	0	86	9	43
2018	IS	56	31	6	3	3	0	87	6	124
2018	IS-03	57	29	0	5	10	0	86	14	21
2018	IS-04	57	31	10	2	0	0	88	2	42
2018	IS-05	63	34	3	0	0	0	97	0	35
2017	IS	68	17	3	8	4	0	85	12	114
2017	IS-03	52	32	0	16	0	0	84	16	19
2017	IS-04	73	13	2	9	2	0	86	12	44
2017	IS-05	71	23	0	0	6	0	94	6	31
2017	IS-06	65	7	7	14	7	0	72	21	14
2014	IS	46	32	8	6	6	1	79	13	144
2014	IS-02	65	35	0	0	0	0	100	0	14
2014	IS-03	43	35	7	7	7	0	79	14	28
2014	IS-04	44	28	10	8	8	3	74	16	39
2014	IS-05	60	26	7	5	2	0	86	7	42
2014	IS-06	17	50	17	6	11	0	67	17	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	46	11	9	6	6	73	15	35
2019	IS-05	17	42	17	17	0	8	64	18	12
2019	IS-06	29	35	12	6	12	6	69	19	17

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	31	19	13	5	4	61	19	136
2019	IS-03	18	36	23	14	5	5	57	19	22
2019	IS-04	36	39	25	0	0	0	75	0	44
2019	IS-05	23	28	16	16	9	7	55	28	43
2018	IS	23	29	25	10	4	9	58	15	124
2018	IS-03	19	38	0	24	0	19	71	29	21
2018	IS-04	26	24	31	5	5	10	55	11	42
2018	IS-05	23	26	34	11	0	6	52	12	35
2017	IS	24	36	13	8	4	14	70	14	114
2017	IS-03	15	27	16	0	5	37	66	8	19
2017	IS-04	31	37	14	11	2	4	71	14	44
2017	IS-05	19	38	13	3	6	19	72	12	31
2017	IS-06	29	35	14	14	7	0	65	21	14
2014	IS	22	41	15	9	7	6	67	17	144
2014	IS-02	30	56	14	0	0	0	86	0	14
2014	IS-03	32	33	7	11	14	4	67	26	28
2014	IS-04	18	49	13	10	3	8	72	14	39
2014	IS-05	21	33	24	10	5	7	59	15	42
2014	IS-06	17	39	17	6	17	6	59	24	18
2011	IS	22	42	14	10	6	6	68	18	146
2011	IS-02	31	25	6	6	13	19	69	23	16
2011	IS-03	19	41	22	4	11	4	62	15	27
2011	IS-04	20	51	10	10	4	6	75	15	51
2011	IS-05	27	43	10	13	3	3	72	17	30
2011	IS-06	16	32	26	16	5	5	50	22	19

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	36	19	12	5	2	0	63	17	135
2019	IS-03	27	23	18	14	9	9	0	55	25	22
2019	IS-04	30	49	21	0	0	0	0	79	0	43
2019	IS-05	19	37	16	19	7	2	0	57	26	43
2018	IS	21	35	24	11	7	2	0	57	19	123
2018	IS-03	14	43	10	24	5	5	0	60	30	21
2018	IS-04	26	33	24	10	5	2	0	61	15	42
2018	IS-05	15	35	35	9	6	0	0	50	15	34
2017	IS	23	35	18	13	5	4	1	62	20	114
2017	IS-03	10	16	27	11	11	27	0	35	29	19
2017	IS-04	33	39	14	9	2	0	2	74	12	44
2017	IS-05	13	45	20	16	6	0	0	58	23	31
2017	IS-06	36	28	7	21	7	0	0	65	28	14
2014	IS	18	41	20	10	8	2	1	61	18	144
2014	IS-02	30	35	35	0	0	0	0	65	0	14
2014	IS-03	32	33	14	0	18	4	0	67	18	28
2014	IS-04	15	44	15	15	8	0	3	61	24	39
2014	IS-05	14	43	21	19	0	2	0	59	20	42
2014	IS-06	6	44	22	6	17	6	0	53	24	18
2011	IS	14	47	18	12	8	1	1	62	20	146
2011	IS-02	25	50	0	19	6	0	0	75	25	16
2011	IS-03	15	41	19	15	11	0	0	56	26	27
2011	IS-04	8	51	20	10	6	2	4	63	17	51
2011	IS-05	10	50	27	10	3	0	0	60	13	30
2011	IS-06	21	37	16	11	16	0	0	58	26	19
2008	IS	19	36	25	9	10	2	0	55	19	140
2008	IS-02	33	44	11	11	0	0	0	78	11	18
2008	IS-03	32	21	42	0	5	0	0	53	5	19
2008	IS-04	15	38	25	8	13	3	0	54	21	40
2008	IS-05	12	38	19	12	14	5	0	53	28	42
2008	IS-06	17	39	28	11	6	0	0	56	17	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	35	24	11	7	7	0	56	19	135
2019	IS-03	10	48	14	5	14	10	0	63	21	21
2019	IS-04	25	27	27	11	0	9	0	58	13	44
2019	IS-05	9	40	23	19	5	5	0	51	24	43
2018	IS	12	30	24	19	7	7	0	46	28	123
2018	IS-03	0	43	19	24	5	10	0	47	32	21
2018	IS-04	17	29	29	20	0	5	0	49	21	41
2018	IS-05	9	20	34	23	6	9	0	31	31	35
2017	IS	17	32	18	19	7	7	0	54	28	114
2017	IS-03	10	11	16	21	16	27	0	28	51	19
2017	IS-04	27	36	18	14	0	5	0	66	14	44
2017	IS-05	6	38	19	20	13	3	0	46	34	31
2017	IS-06	22	42	14	14	7	0	0	65	21	14
2014	IS	11	37	22	18	6	5	1	52	25	144
2014	IS-02	30	21	35	14	0	0	0	51	14	14
2014	IS-03	14	50	11	7	14	4	0	67	22	28
2014	IS-04	10	36	8	31	5	8	3	51	40	39
2014	IS-05	7	38	31	17	0	7	0	49	18	42
2014	IS-06	6	33	33	17	11	0	0	39	28	18
2011	IS	9	42	20	16	10	3	0	52	27	145
2011	IS-02	6	63	6	13	13	0	0	69	25	16
2011	IS-03	7	41	11	22	15	4	0	50	38	27
2011	IS-04	8	43	24	14	8	4	0	53	22	51
2011	IS-05	7	43	23	23	3	0	0	50	27	30
2011	IS-06	17	28	28	6	17	6	0	47	24	18
2008	IS	4	39	27	12	12	7	0	47	25	139
2008	IS-02	11	56	6	11	6	11	0	75	19	18
2008	IS-03	5	47	32	5	5	5	0	56	11	19
2008	IS-04	5	28	31	18	10	8	0	36	31	39
2008	IS-05	2	38	24	12	17	7	0	44	31	42
2008	IS-06	0	44	33	6	11	6	0	47	18	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	35	24	19	5	1	51	25	136
2019	IS-03	9	45	14	32	0	0	55	32	22
2019	IS-04	25	36	30	7	0	2	63	7	44
2019	IS-05	5	33	23	28	9	2	38	38	43
2018	IS	9	41	19	19	7	4	52	28	124
2018	IS-03	5	38	29	14	10	5	45	25	21
2018	IS-04	12	40	24	19	0	5	55	20	42
2018	IS-05	6	40	17	29	6	3	47	35	35
2017	IS	20	42	12	17	5	3	65	23	114
2017	IS-03	15	21	16	21	11	16	43	38	19
2017	IS-04	25	39	14	18	2	2	65	21	44
2017	IS-05	13	61	10	13	3	0	74	16	31
2017	IS-06	28	43	7	7	14	0	72	21	14
2014	IS	13	46	19	13	8	1	60	21	141
2014	IS-02	32	23	38	8	0	0	55	8	13
2014	IS-03	11	45	15	11	15	4	58	27	27
2014	IS-04	13	44	13	23	8	0	56	31	39
2014	IS-05	10	61	12	12	2	2	73	15	41
2014	IS-06	11	39	28	6	17	0	50	22	18
2011	IS	14	44	12	19	10	1	59	28	145
2011	IS-02	25	31	13	19	13	0	56	31	16
2011	IS-03	12	38	15	31	4	0	50	35	26
2011	IS-04	10	47	12	16	14	2	58	30	51
2011	IS-05	20	43	13	20	3	0	63	23	30
2011	IS-06	16	58	5	11	11	0	74	21	19
2008	IS	12	43	19	12	10	4	57	23	139
2008	IS-02	28	28	39	0	6	0	56	6	18
2008	IS-03	21	47	11	5	16	0	68	21	19
2008	IS-04	8	45	18	13	10	8	57	24	40
2008	IS-05	7	48	10	21	12	2	56	34	42
2008	IS-06	11	44	33	11	0	0	56	11	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	25	14	2	4	4	79	6	134
2019	IS-03	27	45	18	0	0	9	80	0	22
2019	IS-04	65	19	12	2	2	0	84	5	43
2019	IS-05	51	14	19	5	7	5	68	12	43

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	46	16	12	1	1	70	13	136
2019	IS-03	23	36	27	14	0	0	59	14	22
2019	IS-04	36	36	23	2	0	2	74	2	44
2019	IS-05	14	58	7	14	5	2	74	19	43
2018	IS	16	55	16	8	2	2	73	11	123
2018	IS-03	10	62	5	14	0	10	79	16	21
2018	IS-04	24	61	15	0	0	0	85	0	41
2018	IS-05	9	51	26	11	3	0	60	14	35
2017	IS	24	48	15	7	4	2	73	12	114
2017	IS-03	26	37	16	5	11	5	66	17	19
2017	IS-04	25	50	16	5	2	2	76	7	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	14	65	7	7	7	0	79	14	14
2014	IS	22	48	17	10	3	0	70	13	144
2014	IS-02	58	21	7	7	7	0	79	14	14
2014	IS-03	25	50	11	7	7	0	75	14	28
2014	IS-04	26	54	13	5	3	0	79	8	39
2014	IS-05	12	52	21	14	0	0	64	14	42
2014	IS-06	11	50	17	17	6	0	61	22	18
2011	IS	27	48	13	6	4	2	76	10	147
2011	IS-02	44	44	6	0	6	0	88	6	16
2011	IS-03	26	56	11	0	4	4	85	4	27
2011	IS-04	21	52	13	8	2	4	76	10	52
2011	IS-05	27	47	10	17	0	0	73	17	30
2011	IS-06	32	37	21	0	11	0	68	11	19

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	32	29	19	5	2	46	24	135
2019	IS-03	9	36	27	23	5	0	45	27	22
2019	IS-04	19	30	42	5	2	2	50	7	43
2019	IS-05	12	28	23	28	5	5	41	34	43

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	42	13	11	2	1	1	74	13	136
2019	IS-03	27	45	14	14	0	0	0	73	14	22
2019	IS-04	32	43	14	9	0	2	0	77	9	44
2019	IS-05	30	42	9	12	7	0	0	72	19	43
2018	IS	26	42	15	11	2	2	0	70	14	123
2018	IS-03	29	43	14	10	0	5	0	75	10	21
2018	IS-04	22	46	17	12	0	2	0	70	13	41
2018	IS-05	20	46	17	14	0	3	0	68	15	35
2017	IS	44	39	7	9	0	2	0	84	9	114
2017	IS-03	31	32	5	21	0	11	0	70	24	19
2017	IS-04	36	45	7	11	0	0	0	82	11	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	71	29	0	0	0	0	0	100	0	14
2014	IS	39	40	7	10	2	2	0	81	12	144
2014	IS-02	51	21	14	7	7	0	0	72	14	14
2014	IS-03	43	35	4	15	0	4	0	81	16	28
2014	IS-04	36	46	5	10	3	0	0	82	13	39
2014	IS-05	36	45	10	5	0	5	0	85	5	42
2014	IS-06	44	39	6	6	6	0	0	83	11	18
2011	IS	41	37	5	10	5	1	1	80	15	147
2011	IS-02	56	31	6	0	0	6	0	93	0	16
2011	IS-03	48	22	4	22	0	0	4	73	23	27
2011	IS-04	35	44	4	10	6	2	0	80	16	52
2011	IS-05	37	43	7	3	10	0	0	80	13	30
2011	IS-06	53	26	0	16	5	0	0	79	21	19
2008	IS	48	31	5	9	5	1	0	80	14	140
2008	IS-02	39	28	11	22	0	0	0	67	22	18
2008	IS-03	58	16	5	16	5	0	0	74	21	19
2008	IS-04	45	35	3	8	8	3	0	82	15	40
2008	IS-05	50	33	5	2	7	2	0	85	10	42
2008	IS-06	50	39	6	6	0	0	0	89	6	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	39	22	9	1	1	68	10	134
2019	IS-03	23	36	27	14	0	0	59	14	22
2019	IS-04	40	35	19	5	0	2	76	5	43
2019	IS-05	21	33	29	12	2	2	56	15	42
2018	IS	20	50	20	7	1	3	72	8	123
2018	IS-03	24	43	19	5	0	10	74	5	21
2018	IS-04	22	56	17	5	0	0	78	5	41
2018	IS-05	17	37	34	9	0	3	56	9	35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	24	18	16	16	14	2	42	37	135
2019	IS-03	5	23	18	23	14	18	0	33	44	22
2019	IS-04	20	32	16	11	9	9	2	59	23	44
2019	IS-05	7	21	17	14	21	17	2	35	44	42
2018	IS	10	21	21	22	10	15	2	37	38	123
2018	IS-03	10	19	24	14	14	19	0	35	35	21
2018	IS-04	7	27	22	27	7	10	0	38	38	41
2018	IS-05	3	17	20	23	6	26	6	29	42	35
2017	IS	10	25	17	20	13	10	4	41	39	114
2017	IS-03	5	27	16	11	11	26	5	46	31	19
2017	IS-04	16	27	18	23	7	7	2	47	33	44
2017	IS-05	3	23	29	29	10	6	0	28	41	31
2017	IS-06	21	14	0	7	43	0	14	41	59	14
2014	IS	7	21	20	21	15	15	1	34	43	144
2014	IS-02	16	21	14	21	0	28	0	51	29	14
2014	IS-03	0	32	11	28	21	7	0	34	53	28
2014	IS-04	10	18	18	23	13	15	3	34	44	39
2014	IS-05	7	24	21	10	14	21	2	41	31	42
2014	IS-06	6	11	33	22	28	0	0	17	50	18
2011	IS	8	20	19	20	14	16	3	34	42	146
2011	IS-02	13	13	13	13	13	31	6	40	40	16
2011	IS-03	4	33	4	22	26	7	4	42	54	27
2011	IS-04	10	18	24	22	12	16	0	33	40	51
2011	IS-05	10	27	17	13	10	20	3	48	30	30
2011	IS-06	5	5	32	26	16	11	5	13	50	19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	37	16	10	4	1	1	69	15	134
2019	IS-03	14	41	18	18	9	0	0	55	27	22
2019	IS-04	35	49	12	0	0	2	2	88	0	43
2019	IS-05	29	33	17	14	5	2	0	63	20	42
2018	IS	26	36	16	16	4	2	0	63	21	123
2018	IS-03	19	38	19	19	0	5	0	60	20	21
2018	IS-04	24	39	17	15	5	0	0	63	20	41
2018	IS-05	23	43	17	11	3	3	0	68	15	35
2017	IS	30	38	14	9	2	6	1	73	12	114
2017	IS-03	31	27	16	5	0	21	0	73	7	19
2017	IS-04	39	32	14	9	2	2	2	73	12	44
2017	IS-05	13	58	13	10	0	6	0	76	10	31
2017	IS-06	35	28	14	15	7	0	0	64	22	14
2014	IS	24	43	16	12	3	1	0	68	16	144
2014	IS-02	30	42	14	7	7	0	0	72	14	14
2014	IS-03	33	35	11	14	4	4	0	71	18	28
2014	IS-04	23	44	13	15	3	3	0	68	18	39
2014	IS-05	21	55	10	12	2	0	0	76	14	42
2014	IS-06	17	28	44	6	6	0	0	44	11	18
2011	IS	34	37	13	10	3	4	0	74	13	147
2011	IS-02	25	50	0	0	6	19	0	92	8	16
2011	IS-03	26	37	15	11	7	4	0	65	19	27
2011	IS-04	37	37	19	8	0	0	0	73	8	52
2011	IS-05	40	33	7	13	0	7	0	79	14	30
2011	IS-06	42	32	11	16	0	0	0	74	16	19
2008	IS	24	43	16	8	6	3	0	69	14	140
2008	IS-02	33	39	17	0	6	6	0	76	6	18
2008	IS-03	26	32	32	5	5	0	0	58	11	19
2008	IS-04	20	48	18	8	8	0	0	68	15	40
2008	IS-05	26	45	10	7	7	5	0	75	15	42
2008	IS-06	22	44	11	17	0	6	0	71	18	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	30	13	13	12	2	4	60	27	134
2019	IS-03	14	18	9	23	32	5	0	33	57	22
2019	IS-04	25	39	14	9	5	2	7	70	15	44
2019	IS-05	29	34	10	12	7	2	5	68	21	41
2018	IS	25	36	9	18	9	2	1	63	28	122
2018	IS-03	10	43	10	19	14	5	0	55	35	21
2018	IS-04	17	39	12	24	7	0	0	56	32	41
2018	IS-05	29	44	6	15	0	3	3	78	16	34
2017	IS	25	34	14	17	5	2	3	62	23	114
2017	IS-03	10	37	5	37	5	5	0	49	45	19
2017	IS-04	37	34	14	7	2	2	5	75	10	44
2017	IS-05	16	42	20	16	6	0	0	58	23	31
2017	IS-06	28	21	14	15	14	0	7	53	32	14
2014	IS	13	30	15	23	15	1	2	45	40	144
2014	IS-02	16	14	7	35	28	0	0	30	63	14
2014	IS-03	15	43	11	11	21	0	0	57	32	28
2014	IS-04	8	41	15	21	8	0	8	53	31	39
2014	IS-05	17	29	12	31	7	5	0	48	40	42
2014	IS-06	11	11	39	17	22	0	0	22	39	18
2011	IS	23	27	18	18	12	1	1	51	30	147
2011	IS-02	6	31	13	19	19	13	0	43	43	16
2011	IS-03	11	33	15	26	15	0	0	44	41	27
2011	IS-04	21	19	29	19	12	0	0	40	31	52
2011	IS-05	43	27	10	7	7	0	7	75	14	30
2011	IS-06	26	32	11	21	11	0	0	58	32	19
2008	IS	22	34	17	13	13	1	1	57	26	139
2008	IS-02	17	22	22	28	11	0	0	39	39	18
2008	IS-03	16	32	16	16	16	5	0	50	33	19
2008	IS-04	20	45	8	15	13	0	0	65	28	40
2008	IS-05	29	27	17	10	15	0	2	58	25	41
2008	IS-06	28	33	33	0	6	0	0	61	6	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	26	13	7	4	4	75	12	136
2019	IS-03	55	23	0	5	14	5	81	19	22
2019	IS-04	43	36	14	2	0	5	83	2	44
2019	IS-05	49	26	14	12	0	0	74	12	43

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	10	7	1	4	1	17	85	6	136
2019	IS-03	41	18	5	5	14	0	18	72	22	22
2019	IS-04	68	7	5	0	0	2	18	94	0	44
2019	IS-05	63	7	9	0	5	2	14	83	6	43

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	20	12	2	1	1	5	84	3	135
2019	IS-03	45	23	27	0	5	0	0	68	5	22
2019	IS-04	63	23	7	0	0	0	7	93	0	43
2019	IS-05	70	14	7	2	0	2	5	90	3	43

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	19	12	3	4	2	7	80	7	136
2019	IS-03	36	27	23	5	9	0	0	64	14	22
2019	IS-04	59	14	11	0	2	2	11	84	3	44
2019	IS-05	56	16	7	7	2	5	7	82	11	43

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	61	10	11	2	5	2	11	81	7	133
2019	IS-03	45	18	23	5	5	0	5	67	10	22
2019	IS-04	55	17	7	0	5	2	14	86	6	42
2019	IS-05	72	0	12	0	5	5	7	82	5	43

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	7	3	2	1	1	5	94	3	136
2019	IS-03	73	14	5	5	0	0	5	90	5	22
2019	IS-04	82	7	5	2	0	0	5	93	2	44
2019	IS-05	86	5	2	0	0	2	5	98	0	43

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	6	3	2	2	2	4	92	5	135
2019	IS-03	64	14	9	0	9	5	0	81	10	22
2019	IS-04	86	5	0	2	0	2	5	98	3	43
2019	IS-05	86	2	0	2	2	2	5	95	5	43

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	7	1	3	1	11	94	4	136
2019	IS-03	68	9	5	0	0	18	94	0	22
2019	IS-04	80	7	2	0	2	9	95	3	44
2019	IS-05	81	2	0	9	0	7	90	10	43

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	48	16	8	4	3	71	12	135
2019	IS-03	14	52	10	19	5	0	67	24	21
2019	IS-04	27	48	18	5	0	2	77	5	44
2019	IS-05	19	44	21	5	5	7	68	10	43
2018	IS	21	41	24	8	2	2	64	11	121
2018	IS-03	19	43	14	10	10	5	65	20	21
2018	IS-04	17	39	32	7	2	2	58	10	41
2018	IS-05	21	44	24	9	0	3	67	9	34
2017	IS	25	40	16	6	5	7	71	12	114
2017	IS-03	15	43	11	5	11	16	68	19	19
2017	IS-04	31	37	21	5	2	5	71	7	44
2017	IS-05	16	51	10	13	3	6	72	18	31
2017	IS-06	36	35	14	0	14	0	72	14	14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	34	44	10	8	3	1	0	79	11	135
2019	IS-03	29	43	5	19	5	0	0	71	24	21
2019	IS-04	41	52	5	2	0	0	0	93	2	44
2019	IS-05	26	44	14	7	5	5	0	73	12	43
2018	IS	39	46	11	2	1	2	0	86	3	123
2018	IS-03	35	40	10	10	0	5	0	79	11	20
2018	IS-04	33	50	17	0	0	0	0	83	0	42
2018	IS-05	37	54	3	0	3	3	0	94	3	35
2017	IS	46	41	7	3	1	2	0	89	4	114
2017	IS-03	41	43	11	5	0	0	0	84	5	19
2017	IS-04	40	48	9	0	0	2	0	91	0	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	65	21	0	7	7	0	0	86	14	14
2014	IS	32	49	8	6	1	3	1	84	7	144
2014	IS-02	44	42	0	0	0	14	0	100	0	14
2014	IS-03	57	28	0	11	4	0	0	86	14	28
2014	IS-04	28	49	10	8	0	3	3	81	8	39
2014	IS-05	24	52	14	5	0	5	0	80	5	42
2014	IS-06	17	67	11	6	0	0	0	83	6	18
2011	IS	26	45	12	7	5	5	1	75	12	146
2011	IS-02	56	13	0	13	6	6	6	79	21	16
2011	IS-03	22	44	19	4	7	4	0	69	12	27
2011	IS-04	20	51	16	6	4	4	0	73	10	51
2011	IS-05	27	47	13	3	3	7	0	79	7	30
2011	IS-06	26	53	0	16	0	5	0	83	17	19

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	36	5	1	1	4	1	92	3	136
2019	IS-03	59	18	14	5	0	5	0	81	5	22
2019	IS-04	52	41	5	0	0	0	2	95	0	44
2019	IS-05	42	42	5	2	2	7	0	90	5	43
2018	IS	45	39	13	1	0	2	0	86	1	122
2018	IS-03	35	40	20	0	0	5	0	79	0	20
2018	IS-04	33	50	14	2	0	0	0	83	2	42
2018	IS-05	53	38	6	0	0	3	0	94	0	34
2017	IS	55	37	7	0	0	2	0	93	0	114
2017	IS-03	47	37	16	0	0	0	0	84	0	19
2017	IS-04	48	38	9	0	0	5	0	90	0	44
2017	IS-05	58	38	3	0	0	0	0	97	0	31
2017	IS-06	79	21	0	0	0	0	0	100	0	14
2014	IS	40	43	9	3	2	3	0	86	4	144
2014	IS-02	51	42	0	0	7	0	0	93	7	14
2014	IS-03	57	25	11	7	0	0	0	82	7	28
2014	IS-04	38	44	13	3	0	3	0	84	3	39
2014	IS-05	36	50	5	0	0	10	0	95	0	42
2014	IS-06	28	56	11	6	0	0	0	83	6	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	31	7	0	4	1	0	89	4	136
2019	IS-03	59	32	5	0	5	0	0	91	5	22
2019	IS-04	66	32	2	0	0	0	0	98	0	44
2019	IS-05	47	33	9	0	7	5	0	83	7	43
2018	IS	48	39	9	2	2	1	0	87	4	122
2018	IS-03	45	30	15	5	0	5	0	79	5	20
2018	IS-04	44	49	5	2	0	0	0	93	2	41
2018	IS-05	40	46	9	3	3	0	0	86	6	35
2017	IS	53	35	10	1	1	0	0	89	2	114
2017	IS-03	36	48	16	0	0	0	0	84	0	19
2017	IS-04	59	32	9	0	0	0	0	91	0	44
2017	IS-05	48	45	3	3	0	0	0	94	3	31
2017	IS-06	65	14	14	0	7	0	0	79	7	14
2014	IS	44	45	7	3	1	0	0	89	4	144
2014	IS-02	51	49	0	0	0	0	0	100	0	14
2014	IS-03	54	25	14	4	4	0	0	79	7	28
2014	IS-04	44	46	3	8	0	0	0	90	8	39
2014	IS-05	48	48	2	2	0	0	0	95	2	42
2014	IS-06	22	61	17	0	0	0	0	83	0	18
2011	IS	42	38	10	8	2	1	0	80	10	146
2011	IS-02	69	19	0	13	0	0	0	88	13	16
2011	IS-03	37	44	11	4	4	0	0	81	7	27
2011	IS-04	39	35	12	10	2	2	0	76	12	51
2011	IS-05	43	33	13	10	0	0	0	77	10	30
2011	IS-06	32	58	11	0	0	0	0	89	0	19
2008	IS	29	47	11	7	4	0	1	77	12	140
2008	IS-02	39	44	11	6	0	0	0	83	6	18
2008	IS-03	37	47	5	5	5	0	0	84	11	19
2008	IS-04	33	43	10	8	8	0	0	75	15	40
2008	IS-05	21	50	12	10	5	0	2	73	15	42
2008	IS-06	28	50	22	0	0	0	0	78	0	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	35	14	6	5	1	74	11	135
2019	IS-03	36	27	23	9	5	0	64	14	22
2019	IS-04	45	43	11	0	0	0	89	0	44
2019	IS-05	37	28	16	7	7	5	68	15	43
2018	IS	28	41	16	10	3	1	70	13	123
2018	IS-03	30	45	15	10	0	0	75	10	20
2018	IS-04	24	45	19	12	0	0	69	12	42
2018	IS-05	26	37	20	11	3	3	65	15	35
2017	IS	26	46	15	7	3	3	74	10	112
2017	IS-03	20	48	16	11	0	5	72	11	19
2017	IS-04	32	50	14	2	2	0	81	5	43
2017	IS-05	16	45	20	10	3	6	65	14	31
2017	IS-06	39	30	8	15	8	0	70	23	13
2014	IS	14	44	21	14	6	1	59	20	144
2014	IS-02	30	49	14	0	7	0	79	7	14
2014	IS-03	18	40	14	21	4	4	60	26	28
2014	IS-04	15	44	18	18	5	0	59	23	39
2014	IS-05	7	52	24	12	2	2	61	15	42
2014	IS-06	11	28	33	11	17	0	39	28	18
2011	IS	16	39	25	12	7	0	55	19	146
2011	IS-02	19	44	13	19	6	0	63	25	16
2011	IS-03	19	42	19	8	12	0	62	19	26
2011	IS-04	13	35	37	12	4	0	48	15	52
2011	IS-05	17	47	20	13	3	0	63	17	30
2011	IS-06	16	32	26	16	11	0	47	26	19

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	43	13	3	4	1	0	79	7	135
2019	IS-03	32	32	27	5	5	0	0	64	9	22
2019	IS-04	42	47	12	0	0	0	0	88	0	43
2019	IS-05	37	40	12	2	7	2	0	79	10	43
2018	IS	32	41	11	13	3	0	0	72	16	123
2018	IS-03	30	40	10	15	5	0	0	70	20	20
2018	IS-04	21	52	12	14	0	0	0	74	14	42
2018	IS-05	37	34	11	14	3	0	0	71	17	35
2017	IS	28	46	15	7	2	2	0	76	9	114
2017	IS-03	20	48	16	11	0	5	0	72	11	19
2017	IS-04	33	51	12	2	2	0	0	84	5	44
2017	IS-05	16	48	16	16	0	3	0	66	17	31
2017	IS-06	58	14	21	0	7	0	0	72	7	14
2014	IS	15	49	22	10	5	0	0	63	15	144
2014	IS-02	30	49	14	0	7	0	0	79	7	14
2014	IS-03	14	47	14	18	7	0	0	61	25	28
2014	IS-04	15	54	18	10	3	0	0	69	13	39
2014	IS-05	12	52	24	10	2	0	0	64	12	42
2014	IS-06	11	28	39	11	11	0	0	39	22	18
2011	IS	18	44	18	15	5	0	0	62	20	147
2011	IS-02	19	44	13	19	6	0	0	63	25	16
2011	IS-03	26	44	15	11	4	0	0	70	15	27
2011	IS-04	15	38	27	17	2	0	0	54	19	52
2011	IS-05	17	50	17	13	3	0	0	67	17	30
2011	IS-06	16	47	11	16	11	0	0	63	26	19
2008	IS	19	39	21	12	7	1	1	59	20	140
2008	IS-02	17	56	17	6	6	0	0	72	11	18
2008	IS-03	37	37	16	11	0	0	0	74	11	19
2008	IS-04	18	40	25	13	5	0	0	58	18	40
2008	IS-05	17	38	14	10	17	2	2	58	28	42
2008	IS-06	17	28	39	17	0	0	0	44	17	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	28	16	13	7	4	1	61	22	135
2019	IS-03	27	36	18	5	14	0	0	64	18	22
2019	IS-04	42	26	16	12	0	2	2	71	12	43
2019	IS-05	28	21	19	19	9	2	2	51	29	43
2018	IS	21	26	24	19	7	3	0	49	26	123
2018	IS-03	15	30	40	10	5	0	0	45	15	20
2018	IS-04	19	31	21	26	2	0	0	50	29	42
2018	IS-05	23	20	29	14	9	6	0	45	24	35
2017	IS	24	28	18	14	8	6	1	56	24	114
2017	IS-03	31	11	16	32	5	5	0	44	39	19
2017	IS-04	28	33	21	7	2	7	2	67	10	44
2017	IS-05	13	32	19	13	16	6	0	48	31	31
2017	IS-06	36	35	7	7	14	0	0	72	21	14
2014	IS	15	25	22	23	11	3	0	42	35	144
2014	IS-02	37	14	35	0	7	7	0	55	8	14
2014	IS-03	14	26	11	32	11	7	0	43	46	28
2014	IS-04	15	33	15	23	13	0	0	49	36	39
2014	IS-05	14	21	31	17	12	5	0	38	30	42
2014	IS-06	6	22	17	44	11	0	0	28	56	18
2011	IS	15	22	23	20	15	5	0	39	37	146
2011	IS-02	13	13	25	13	31	6	0	27	47	16
2011	IS-03	26	26	15	7	22	4	0	54	31	27
2011	IS-04	12	24	24	29	6	6	0	38	38	51
2011	IS-05	13	17	27	27	10	7	0	32	39	30
2011	IS-06	11	26	26	11	21	5	0	39	33	19
2008	IS	16	22	20	21	11	9	1	42	36	140
2008	IS-02	28	17	22	11	17	6	0	47	29	18
2008	IS-03	21	21	26	16	11	5	0	44	28	19
2008	IS-04	15	18	25	20	10	13	0	37	34	40
2008	IS-05	7	31	10	29	14	7	2	42	47	42
2008	IS-06	22	22	28	11	6	11	0	50	19	18

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	32	30	39	135
2019	IS-03	41	23	36	22
2019	IS-04	19	40	42	43
2019	IS-05	33	33	35	43
2018	IS	39	28	33	124
2018	IS-03	43	29	29	21
2018	IS-04	29	36	36	42
2018	IS-05	34	29	37	35
2017	IS	30	36	34	114
2017	IS-03	53	31	16	19
2017	IS-04	14	49	37	44
2017	IS-05	33	35	32	31
2017	IS-06	35	14	50	14
2014	IS	42	27	30	144
2014	IS-02	51	21	28	14
2014	IS-03	46	29	25	28
2014	IS-04	28	36	36	39
2014	IS-05	43	26	31	42
2014	IS-06	50	17	33	18
2011	IS	44	26	31	147
2011	IS-02	75	6	19	16
2011	IS-03	37	30	33	27
2011	IS-04	37	25	38	52
2011	IS-05	40	37	23	30
2011	IS-06	53	21	26	19

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	17	29	43	0	7	5	42
2019	IS-05	29	14	43	0	0	14	14
2018	IS	15	21	54	4	0	6	48
2018	IS-04	17	8	67	8	0	0	12
2018	IS-05	25	25	50	0	0	0	12
2017	IS	6	21	53	6	9	6	34
2017	IS-03	10	10	40	10	20	9	10
2017	IS-05	0	30	60	10	0	0	10
2014	IS	7	20	62	8	9999	3	61
2014	IS-03	0	23	54	15	9999	8	13
2014	IS-04	9	18	73	0	9999	0	11
2014	IS-05	11	11	72	6	9999	0	18
2011	IS	6	19	48	11	9999	16	64
2011	IS-02	0	17	58	0	9999	25	12
2011	IS-03	0	40	40	20	9999	0	10
2011	IS-04	16	5	53	11	9999	16	19
2011	IS-05	8	0	42	17	9999	33	12
2011	IS-06	0	50	40	10	9999	0	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	48	7	7	2	1	84	9	135
2019	IS-03	27	50	9	5	9	0	77	14	22
2019	IS-04	30	53	7	9	0	0	84	9	43
2019	IS-05	33	53	7	5	2	0	86	7	43

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	25	4	1	1	4	1	93	2	136
2019	IS-03	55	27	5	0	5	9	0	90	5	22
2019	IS-04	70	27	0	0	0	2	0	100	0	44
2019	IS-05	65	14	9	5	0	5	2	85	5	43

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	12	88	136
2019	IS-05	19	81	43
2018	IS	19	81	124
2018	IS-03	29	71	21
2018	IS-04	14	86	42
2018	IS-05	17	83	35

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	39	61	23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	69	31	16
2018	IS	70	30	23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16
2018	IS	0	100	23

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16
2018	IS	0	100	23

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	44	56	16
2018	IS	43	57	23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	63	16
2018	IS	43	57	23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	56	44	16
2018	IS	57	43	23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	30	70	23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	63	38	16
2018	IS	65	35	23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	63	16
2018	IS	35	65	23

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16
2018	IS	0	100	23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	56	44	16
2018	IS	61	39	23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	50	50	16
2018	IS	65	35	23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	22	78	23

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16
2018	IS	0	100	23

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	22	78	23

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	35	65	23

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	56	44	16
2018	IS	48	52	23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	63	38	16
2018	IS	39	61	23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	88	136
2019	IS-05	21	79	43

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	13	18	10	5	33	6	46	25	135
2019	IS-03	9	14	14	23	0	36	5	38	38	22
2019	IS-04	20	20	18	2	0	30	9	67	4	44
2019	IS-05	9	7	26	14	9	33	2	25	36	43
2018	IS	10	17	24	6	7	28	8	42	20	124
2018	IS-03	0	10	24	14	5	38	10	18	36	21
2018	IS-04	12	29	26	2	10	19	2	52	15	42
2018	IS-05	9	14	17	3	9	37	11	44	22	35
2017	IS	12	20	13	8	2	37	9	58	18	114
2017	IS-03	5	11	11	16	0	47	11	38	38	19
2017	IS-04	16	30	15	5	2	25	7	67	10	44
2017	IS-05	16	20	3	6	0	42	13	79	14	31
2017	IS-06	7	0	22	14	7	50	0	14	42	14
2014	IS	15	18	19	6	7	32	3	51	19	144
2014	IS-02	30	7	14	0	7	42	0	64	12	14
2014	IS-03	21	14	25	4	7	29	0	50	15	28
2014	IS-04	15	13	28	3	8	28	5	42	15	39
2014	IS-05	10	24	12	7	5	38	5	58	21	42
2014	IS-06	6	33	11	17	11	17	6	50	36	18

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	28	17	10	1	13	1	68	13	136
2019	IS-03	23	27	14	18	0	14	5	61	22	22
2019	IS-04	45	25	18	0	0	9	2	79	0	44
2019	IS-05	21	30	19	12	0	19	0	63	14	43
2018	IS	19	37	19	6	4	14	2	66	12	124
2018	IS-03	14	33	10	10	5	24	5	67	20	21
2018	IS-04	19	38	24	7	5	7	0	62	13	42
2018	IS-05	17	37	20	9	3	14	0	63	13	35
2017	IS	30	23	20	9	2	17	0	64	13	113
2017	IS-03	15	11	11	16	0	47	0	49	30	19
2017	IS-04	35	25	23	5	2	9	0	66	8	43
2017	IS-05	36	22	16	10	0	16	0	69	12	31
2017	IS-06	28	21	29	14	7	0	0	50	21	14
2014	IS	22	28	22	6	4	17	1	61	13	144
2014	IS-02	37	7	21	0	7	28	0	61	10	14
2014	IS-03	21	25	25	14	4	11	0	52	20	28
2014	IS-04	18	33	26	5	3	15	0	61	9	39
2014	IS-05	29	29	12	5	2	21	2	75	9	42
2014	IS-06	6	44	28	6	11	6	0	53	18	18
2011	IS	20	36	14	12	3	13	1	66	17	147
2011	IS-02	38	19	13	6	0	25	0	75	8	16
2011	IS-03	19	33	15	15	7	7	4	58	25	27
2011	IS-04	21	38	19	13	0	8	0	65	15	52
2011	IS-05	17	33	7	10	7	23	3	68	23	30
2011	IS-06	16	53	11	11	0	11	0	76	12	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	136
2019	IS-05	12	88	43
2019	IS-06	0	100	20
2018	IS	6	94	124
2018	IS-06	0	100	19

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	11	89	134
2019	IS-03	23	77	22
2019	IS-04	0	100	43
2019	IS-05	19	81	42

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	15	17	4	2	38	7	59	11	136
2019	IS-03	14	18	18	5	5	36	5	54	15	22
2019	IS-04	27	16	16	0	0	30	11	73	0	44
2019	IS-05	9	14	21	9	2	42	2	42	21	43
2018	IS	11	14	23	5	1	40	6	47	11	124
2018	IS-03	5	10	24	14	0	48	0	27	27	21
2018	IS-04	17	21	24	5	0	33	0	57	7	42
2018	IS-05	6	11	17	3	0	49	14	46	8	35
2017	IS	13	15	12	3	1	50	8	65	8	114
2017	IS-03	11	5	5	11	5	52	11	43	43	19
2017	IS-04	14	23	18	0	0	36	9	68	0	44
2017	IS-05	20	13	6	0	0	52	9	83	0	31
2017	IS-06	0	7	8	0	0	85	0	47	0	14
2014	IS	11	15	19	1	2	45	6	54	7	144
2014	IS-02	23	7	14	0	0	49	7	68	0	14
2014	IS-03	14	14	32	7	4	26	4	40	15	28
2014	IS-04	10	15	15	0	3	49	8	59	6	39
2014	IS-05	10	14	10	0	0	60	7	71	0	42
2014	IS-06	6	28	28	0	6	28	6	50	8	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	32	32	17	3	2	12	2	74	6	136
2019	IS-03	32	18	18	9	9	9	5	58	21	22
2019	IS-04	48	23	18	0	0	9	2	79	0	44
2019	IS-05	21	44	14	5	2	14	0	76	8	43
2018	IS	24	36	15	5	1	17	2	74	7	124
2018	IS-03	24	29	5	14	0	29	0	73	20	21
2018	IS-04	29	48	12	2	0	10	0	84	3	42
2018	IS-05	17	34	20	3	0	23	3	69	4	35
2017	IS	32	32	18	0	1	16	1	78	1	114
2017	IS-03	15	16	21	0	5	37	5	54	9	19
2017	IS-04	32	34	25	0	0	9	0	72	0	44
2017	IS-05	45	35	6	0	0	13	0	93	0	31
2017	IS-06	35	28	22	0	0	14	0	74	0	14
2014	IS	20	30	19	3	1	25	3	69	5	144
2014	IS-02	37	21	14	0	0	28	0	80	0	14
2014	IS-03	21	21	21	7	4	22	4	57	14	28
2014	IS-04	21	38	15	3	0	18	5	77	3	39
2014	IS-05	21	29	10	0	0	38	2	84	0	42
2014	IS-06	6	39	44	6	0	6	0	47	6	18
2011	IS	27	38	12	5	2	14	1	77	9	146
2011	IS-02	44	31	0	6	0	19	0	92	8	16
2011	IS-03	26	30	7	15	4	15	4	68	23	27
2011	IS-04	29	35	20	4	0	12	0	73	4	51
2011	IS-05	20	43	13	3	0	20	0	79	4	30
2011	IS-06	21	53	11	0	5	11	0	82	6	19

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	33	29	11	15	1	0	45	26	136
2019	IS-03	9	32	41	9	9	0	0	41	18	22
2019	IS-04	9	36	20	9	23	2	0	47	33	44
2019	IS-05	14	28	30	16	12	0	0	42	28	43
2018	IS	10	24	21	26	19	0	1	34	45	124
2018	IS-03	5	33	14	19	29	0	0	38	48	21
2018	IS-04	7	21	21	31	17	0	2	29	49	42
2018	IS-05	14	26	23	20	17	0	0	40	37	35
2017	IS	18	21	21	16	22	0	2	40	39	114
2017	IS-03	27	21	21	11	21	0	0	47	32	19
2017	IS-04	12	18	18	27	23	0	2	31	51	44
2017	IS-05	16	26	36	13	10	0	0	42	22	31
2017	IS-06	36	21	7	7	21	0	7	62	30	14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	33	23	19	9	49	28	135
2019	IS-03	27	23	18	14	18	50	32	22
2019	IS-04	9	37	21	23	9	47	33	43
2019	IS-05	19	33	28	14	7	51	21	43
2018	IS	11	26	36	17	10	37	27	123
2018	IS-03	10	14	48	19	10	24	29	21
2018	IS-04	21	26	36	12	5	48	17	42
2018	IS-05	3	32	35	18	12	35	29	34
2017	IS	10	23	35	18	15	32	33	114
2017	IS-03	10	37	21	27	5	47	32	19
2017	IS-04	9	25	46	7	14	34	21	44
2017	IS-05	10	13	39	29	10	23	39	31
2017	IS-06	14	21	7	22	35	35	58	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	30	25	21	7	1	46	28	135
2019	IS-03	14	36	18	14	18	0	50	32	22
2019	IS-04	11	30	34	14	9	2	42	23	44
2019	IS-05	19	31	19	29	2	0	50	31	42
2018	IS	13	32	28	19	8	1	45	27	123
2018	IS-03	10	33	29	14	10	5	45	25	21
2018	IS-04	19	26	29	24	2	0	45	26	42
2018	IS-05	6	35	35	15	9	0	41	24	34
2017	IS	13	26	33	15	12	1	39	28	113
2017	IS-03	16	32	32	10	11	0	47	21	19
2017	IS-04	11	27	44	5	11	2	39	16	44
2017	IS-05	10	22	26	32	10	0	32	42	31
2017	IS-06	15	32	15	15	23	0	47	38	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	32	21	14	12	1	1	52	26	136
2019	IS-03	23	32	14	14	18	0	0	55	32	22
2019	IS-04	18	34	25	11	9	0	2	53	21	44
2019	IS-05	26	23	26	16	7	2	0	50	24	43
2018	IS	16	27	28	15	12	1	0	43	28	123
2018	IS-03	10	38	19	19	14	0	0	48	33	21
2018	IS-04	24	21	33	17	5	0	0	45	21	42
2018	IS-05	14	37	23	9	14	3	0	53	24	35
2017	IS	16	25	23	20	15	1	0	41	36	114
2017	IS-03	26	21	21	21	5	5	0	50	28	19
2017	IS-04	16	29	30	11	14	0	0	45	25	44
2017	IS-05	13	29	13	32	13	0	0	42	45	31
2017	IS-06	14	21	14	14	36	0	0	35	50	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	34	10	15	4	0	0	70	19	134
2019	IS-03	50	32	5	14	0	0	0	82	14	22
2019	IS-04	30	43	14	7	7	0	0	73	14	44
2019	IS-05	40	33	7	19	2	0	0	72	21	43
2018	IS	28	40	20	7	5	0	1	69	11	123
2018	IS-03	24	48	24	5	0	0	0	71	5	21
2018	IS-04	29	39	24	5	0	0	2	70	5	41
2018	IS-05	26	43	20	6	6	0	0	69	11	35
2017	IS	25	32	27	5	9	1	1	58	14	114
2017	IS-03	32	37	27	0	5	0	0	68	5	19
2017	IS-04	25	33	26	5	7	2	2	61	12	44
2017	IS-05	19	32	39	3	6	0	0	51	10	31
2017	IS-06	21	21	14	14	29	0	0	42	43	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	36	20	9	10	61	19	134
2019	IS-03	18	59	14	5	5	77	9	22
2019	IS-04	23	37	30	2	7	60	9	43
2019	IS-05	28	37	14	9	12	65	21	43
2018	IS	26	33	19	14	8	59	22	124
2018	IS-03	19	43	29	10	0	62	10	21
2018	IS-04	29	31	21	14	5	60	19	42
2018	IS-05	17	40	20	11	11	57	23	35
2017	IS	22	27	28	14	9	49	23	114
2017	IS-03	21	27	47	0	5	47	5	19
2017	IS-04	27	30	28	11	5	56	16	44
2017	IS-05	13	29	26	26	6	42	32	31
2017	IS-06	35	7	14	14	29	42	43	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	37	25	8	4	0	1	62	13	136
2019	IS-03	18	36	23	18	5	0	0	55	23	22
2019	IS-04	32	41	18	2	2	0	5	76	5	44
2019	IS-05	21	40	28	9	2	0	0	60	12	43
2018	IS	24	31	28	11	5	0	0	56	16	124
2018	IS-03	24	38	19	5	14	0	0	62	19	21
2018	IS-04	26	33	24	14	2	0	0	60	17	42
2018	IS-05	17	29	37	11	6	0	0	46	17	35
2017	IS	23	35	29	7	5	1	0	58	13	113
2017	IS-03	26	32	15	21	0	5	0	61	22	19
2017	IS-04	29	32	32	2	5	0	0	61	7	44
2017	IS-05	6	42	35	10	7	0	0	48	16	31
2017	IS-06	39	23	23	0	15	0	0	62	15	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	22	30	21	4	1	1	44	26	136
2019	IS-03	14	32	14	32	9	0	0	45	41	22
2019	IS-04	16	27	34	14	2	2	5	46	17	44
2019	IS-05	26	19	35	19	2	0	0	44	21	43
2018	IS	15	27	34	17	7	0	0	42	24	124
2018	IS-03	14	29	29	19	10	0	0	43	29	21
2018	IS-04	19	26	36	17	2	0	0	45	19	42
2018	IS-05	14	23	40	14	9	0	0	37	23	35
2017	IS	17	29	26	13	12	0	1	47	26	113
2017	IS-03	26	16	31	5	16	0	5	45	22	19
2017	IS-04	18	32	27	9	14	0	0	50	23	44
2017	IS-05	10	23	32	26	10	0	0	32	36	31
2017	IS-06	15	47	15	8	15	0	0	62	23	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	29	22	15	5	0	1	57	21	136
2019	IS-03	23	32	9	23	14	0	0	55	36	22
2019	IS-04	34	30	27	5	0	0	5	67	5	44
2019	IS-05	21	30	26	16	7	0	0	51	23	43
2018	IS	23	31	26	12	8	0	0	54	20	124
2018	IS-03	19	38	29	10	5	0	0	57	14	21
2018	IS-04	29	26	31	12	2	0	0	55	14	42
2018	IS-05	14	46	26	6	9	0	0	60	14	35
2017	IS	28	31	23	9	7	1	1	60	16	113
2017	IS-03	21	27	31	5	5	5	5	53	12	19
2017	IS-04	34	27	23	5	12	0	0	61	16	44
2017	IS-05	23	39	22	10	6	0	0	61	16	31
2017	IS-06	30	23	15	32	0	0	0	53	32	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	36	9	7	4	79	12	136
2019	IS-03	18	41	14	14	14	59	27	22
2019	IS-04	43	43	11	2	0	86	2	44
2019	IS-05	51	30	5	9	5	81	14	43

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	33	15	11	5	0	1	69	16	133
2019	IS-03	32	32	9	14	14	0	0	64	27	22
2019	IS-04	31	38	17	12	0	0	2	71	12	42
2019	IS-05	40	26	19	7	7	0	0	67	14	42
2018	IS	31	35	19	12	2	0	0	66	15	124
2018	IS-03	33	33	24	0	10	0	0	67	10	21
2018	IS-04	29	45	14	12	0	0	0	74	12	42
2018	IS-05	31	29	23	17	0	0	0	60	17	35
2017	IS	24	35	22	12	5	2	0	60	17	113
2017	IS-03	16	37	31	5	5	5	0	56	11	19
2017	IS-04	25	38	21	11	5	0	0	63	16	44
2017	IS-05	32	19	29	16	0	3	0	53	17	31
2017	IS-06	23	38	8	23	9	0	0	61	32	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	56	27	10	4	3	0	0	83	7	135
2019	IS-03	50	23	14	5	9	0	0	73	14	22
2019	IS-04	59	32	5	5	0	0	0	91	5	44
2019	IS-05	60	17	17	2	5	0	0	76	7	42
2018	IS	44	31	13	5	5	1	1	77	10	124
2018	IS-03	29	52	10	0	10	0	0	81	10	21
2018	IS-04	50	31	12	5	0	2	0	83	5	42
2018	IS-05	46	26	14	3	11	0	0	71	14	35
2017	IS	44	29	15	7	2	0	3	75	9	112
2017	IS-03	42	26	5	16	5	0	5	72	22	19
2017	IS-04	39	29	21	5	2	0	5	71	7	44
2017	IS-05	60	23	13	3	0	0	0	83	3	30
2017	IS-06	39	38	8	15	0	0	0	77	15	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	73	13	2	2	2	1	7	93	5	136
2019	IS-03	68	14	0	5	5	0	9	90	10	22
2019	IS-04	77	14	2	0	2	0	5	95	2	44
2019	IS-05	67	14	5	2	2	2	7	90	5	43
2018	IS	77	12	6	2	2	0	1	90	4	123
2018	IS-03	76	10	10	5	0	0	0	86	5	21
2018	IS-04	74	14	7	0	2	0	2	90	2	42
2018	IS-05	80	11	3	0	6	0	0	91	6	35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	71	13	4	4	6	0	2	86	11	136
2019	IS-03	68	5	0	5	18	0	5	76	24	22
2019	IS-04	80	11	0	2	5	0	2	93	7	44
2019	IS-05	63	19	7	7	2	0	2	83	10	43
2018	IS	73	11	7	2	5	2	1	86	7	124
2018	IS-03	62	14	5	0	14	5	0	80	15	21
2018	IS-04	69	17	10	2	2	0	0	86	5	42
2018	IS-05	83	3	6	3	3	0	3	88	6	35
2017	IS	73	14	5	4	1	0	3	89	5	113
2017	IS-03	63	15	5	5	0	0	11	88	6	19
2017	IS-04	77	13	5	2	0	0	2	93	2	44
2017	IS-05	81	13	0	3	3	0	0	94	6	31
2017	IS-06	62	8	15	15	0	0	0	70	15	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	34	11	4	7	1	78	10	135
2019	IS-03	27	36	18	0	18	0	64	18	22
2019	IS-04	49	33	9	2	7	0	81	9	43
2019	IS-05	47	30	14	2	5	2	79	7	43
2018	IS	51	28	11	5	4	1	80	9	123
2018	IS-03	43	24	10	10	10	5	70	20	21
2018	IS-04	37	37	15	7	5	0	73	12	41
2018	IS-05	57	34	6	0	3	0	91	3	35
2017	IS	45	31	11	3	5	5	80	8	113
2017	IS-03	42	32	5	0	5	15	87	6	19
2017	IS-04	44	30	11	2	5	7	80	8	43
2017	IS-05	42	35	13	3	6	0	77	10	31
2017	IS-06	50	28	7	7	7	0	79	14	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	16	10	6	8	1	76	14	135
2019	IS-03	41	14	9	14	18	5	57	33	22
2019	IS-04	67	14	7	5	7	0	81	12	43
2019	IS-05	58	21	9	2	7	2	81	10	43
2018	IS	52	28	11	5	3	1	80	8	123
2018	IS-03	48	33	10	5	0	5	85	5	21
2018	IS-04	51	32	5	5	7	0	83	12	41
2018	IS-05	57	29	14	0	0	0	86	0	35
2017	IS	56	23	9	4	4	4	82	8	113
2017	IS-03	53	21	11	0	0	15	87	0	19
2017	IS-04	59	16	11	7	2	5	78	10	44
2017	IS-05	55	35	3	3	3	0	90	6	31
2017	IS-06	62	15	0	8	15	0	77	23	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	10	8	2	2	26	83	6	136
2019	IS-03	45	5	5	5	5	36	79	14	22
2019	IS-04	50	9	7	0	0	34	90	0	44
2019	IS-05	58	14	5	0	2	21	91	3	43
2018	IS	47	13	8	2	0	30	85	3	122
2018	IS-03	33	5	5	5	0	52	80	10	21
2018	IS-04	49	10	2	0	0	39	96	0	41
2018	IS-05	50	18	12	3	0	18	82	4	34
2017	IS	47	9	6	3	2	34	84	7	113
2017	IS-03	42	11	0	0	0	47	100	0	19
2017	IS-04	49	2	2	2	0	44	92	4	44
2017	IS-05	52	13	6	3	0	26	87	4	31
2017	IS-06	30	15	30	9	15	0	46	24	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	70	14	6	4	0	0	6	89	5	136
2019	IS-03	64	9	9	0	0	0	18	89	0	22
2019	IS-04	66	18	5	5	0	0	7	90	5	44
2019	IS-05	79	9	7	2	0	0	2	90	2	43
2018	IS	70	19	4	0	0	1	7	96	0	123
2018	IS-03	52	19	5	0	0	0	24	94	0	21
2018	IS-04	63	27	5	0	0	0	5	95	0	41
2018	IS-05	74	17	6	0	0	0	3	94	0	35
2017	IS	57	27	6	2	1	0	7	91	3	112
2017	IS-03	50	22	6	0	0	0	22	93	0	18
2017	IS-04	59	23	4	5	2	0	7	88	7	44
2017	IS-05	49	38	10	0	0	0	3	90	0	31
2017	IS-06	77	15	8	0	0	0	0	92	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	10	3	2	2	2	92	5	136
2019	IS-03	64	23	0	0	5	9	95	5	22
2019	IS-04	80	7	7	2	5	0	86	7	44
2019	IS-05	84	9	0	5	0	2	95	5	43
2018	IS	80	9	7	0	0	3	92	0	123
2018	IS-03	67	14	10	0	0	10	89	0	21
2018	IS-04	78	7	12	0	0	2	88	0	41
2018	IS-05	89	6	3	0	0	3	97	0	35
2017	IS	72	13	2	5	5	3	87	11	113
2017	IS-03	63	10	11	5	5	5	78	11	19
2017	IS-04	64	18	0	11	4	2	84	16	44
2017	IS-05	87	13	0	0	0	0	100	0	31
2017	IS-06	84	8	0	0	9	0	91	9	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	44	29	17	7	3	0	73	10	136
2019	IS-03	36	32	23	5	5	0	68	9	22
2019	IS-04	39	34	14	9	5	0	73	14	44
2019	IS-05	56	26	14	2	2	0	81	5	43
2018	IS	44	31	18	6	1	1	75	7	123
2018	IS-03	29	38	24	10	0	0	67	10	21
2018	IS-04	34	34	17	12	0	2	70	13	41
2018	IS-05	54	29	17	0	0	0	83	0	35
2017	IS	33	41	15	7	2	2	76	9	113
2017	IS-03	37	53	5	0	5	0	89	5	19
2017	IS-04	31	37	20	7	0	5	71	7	44
2017	IS-05	36	42	10	13	0	0	77	13	31
2017	IS-06	23	47	23	8	0	0	70	8	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	41	28	13	5	54	18	135
2019	IS-03	0	55	23	14	9	55	23	22
2019	IS-04	14	36	36	9	5	50	14	44
2019	IS-05	17	45	21	10	7	62	17	42
2018	IS	10	28	47	13	2	38	15	124
2018	IS-03	5	43	38	14	0	48	14	21
2018	IS-04	5	29	57	10	0	33	10	42
2018	IS-05	14	23	46	14	3	37	17	35
2017	IS	3	27	46	17	7	30	24	114
2017	IS-03	5	20	48	21	5	26	27	19
2017	IS-04	2	38	44	14	2	40	16	44
2017	IS-05	0	23	58	19	0	23	19	31
2017	IS-06	7	21	21	14	36	28	50	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	15	42	27	11	38	20	134
2019	IS-03	5	10	48	38	0	38	14	21
2019	IS-04	2	16	48	18	16	34	18	44
2019	IS-05	5	12	38	33	12	45	17	42
2018	IS	7	18	48	18	10	28	25	122
2018	IS-03	10	5	52	29	5	33	14	21
2018	IS-04	0	15	56	17	12	29	15	41
2018	IS-05	6	32	35	15	12	26	38	34
2017	IS	9	21	36	29	5	34	30	113
2017	IS-03	0	27	27	36	11	47	27	19
2017	IS-04	7	14	39	36	5	40	21	44
2017	IS-05	6	26	45	19	3	22	32	31
2017	IS-06	39	15	23	23	0	23	54	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	48	6	4	0	1	90	4	136
2019	IS-03	27	55	9	9	0	0	82	9	22
2019	IS-04	50	39	5	7	0	0	89	7	44
2019	IS-05	44	44	7	2	0	2	90	2	43
2018	IS	38	47	8	2	2	2	87	5	124
2018	IS-03	29	52	10	5	5	0	81	10	21
2018	IS-04	36	48	14	2	0	0	83	2	42
2018	IS-05	40	46	6	3	3	3	88	6	35
2017	IS	30	52	9	4	1	4	85	5	114
2017	IS-03	11	52	16	5	0	16	75	6	19
2017	IS-04	31	46	16	5	0	2	79	5	44
2017	IS-05	29	65	3	0	0	3	97	0	31
2017	IS-06	42	50	0	0	8	0	92	8	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	36	20	9	8	2	63	17	133
2019	IS-03	14	36	27	9	14	0	50	23	22
2019	IS-04	36	33	17	7	5	2	71	12	42
2019	IS-05	21	38	24	7	7	2	61	15	42
2018	IS	24	44	20	8	3	1	68	11	123
2018	IS-03	24	43	24	5	5	0	67	10	21
2018	IS-04	17	57	17	7	2	0	74	10	42
2018	IS-05	20	40	23	11	3	3	62	15	35
2017	IS	17	43	17	14	5	4	62	20	114
2017	IS-03	10	47	16	16	5	5	61	22	19
2017	IS-04	21	45	21	11	2	0	66	14	44
2017	IS-05	10	45	13	23	3	6	58	28	31
2017	IS-06	21	42	15	0	21	0	64	21	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	18	82	136
2019	IS-03	9	91	22
2019	IS-04	20	80	44
2019	IS-05	21	79	43
2017	IS	14	86	113
2017	IS-04	11	89	43
2017	IS-05	16	84	31
2014	IS	13	87	143
2014	IS-04	21	79	39
2014	IS-05	14	86	42
2014	IS-06	0	100	18

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	83	17	24
2017	IS	83	17	16
2014	IS	79	21	19

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2019	IS	63	21	11	5	89	19
2017	IS	60	40	0	0	100	13
2014	IS	47	53	0	0	100	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	40	23	10	14	2	12	88	133
2019	IS-03	14	38	19	10	14	5	15	85	21
2019	IS-04	9	43	23	9	16	0	9	91	44
2019	IS-05	14	36	26	10	14	0	14	86	42
2018	IS	19	27	23	12	17	2	19	81	124
2018	IS-03	19	29	19	10	14	10	21	79	21
2018	IS-04	14	29	26	10	19	2	15	85	42
2018	IS-05	20	26	23	9	23	0	20	80	35
2017	IS	26	16	24	21	11	3	27	73	113
2017	IS-03	32	15	26	16	5	5	34	66	19
2017	IS-04	21	9	26	30	12	2	22	78	43
2017	IS-05	32	19	29	16	3	0	32	68	31
2017	IS-06	29	35	7	14	7	7	32	68	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	59	41	115
2019	IS-03	65	35	17
2019	IS-04	45	55	40
2019	IS-05	67	33	36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	38	62	114
2019	IS-03	41	59	17
2019	IS-04	38	62	39
2019	IS-05	36	64	36
2018	IS	30	70	97
2018	IS-03	20	80	15
2018	IS-04	26	74	35
2018	IS-05	33	67	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	26	11	20	18	1	13	42	45	114
2019	IS-03	6	24	12	12	24	0	24	38	46	17
2019	IS-04	15	21	13	18	15	3	15	44	41	39
2019	IS-05	6	33	14	19	19	0	8	42	42	36
2018	IS	5	27	20	23	17	2	5	34	44	98
2018	IS-03	0	27	20	27	13	0	13	31	46	15
2018	IS-04	11	29	14	26	14	3	3	42	42	35
2018	IS-05	0	21	21	21	29	4	4	23	54	28
2017	IS	7	26	14	19	24	0	10	37	48	81
2017	IS-03	16	17	8	25	25	0	8	36	55	12
2017	IS-04	9	31	6	21	25	0	9	43	50	33
2017	IS-05	0	33	20	19	14	0	14	39	38	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	19	19	18	24	4	12	28	49	113
2019	IS-03	6	24	29	12	18	0	12	33	33	17
2019	IS-04	3	21	23	18	23	3	10	26	47	39
2019	IS-05	9	14	14	17	26	6	14	29	54	35
2018	IS	5	20	20	17	30	3	4	27	51	98
2018	IS-03	0	13	27	20	40	0	0	13	60	15
2018	IS-04	9	17	17	20	31	6	0	27	55	35
2018	IS-05	4	29	21	14	25	4	4	35	42	28
2017	IS	1	9	9	15	53	1	12	11	78	81
2017	IS-03	0	16	0	8	67	0	8	17	83	12
2017	IS-04	3	9	3	12	63	0	9	14	83	33
2017	IS-05	0	5	20	19	38	0	19	6	70	21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	27	17	16	8	1	4	57	26	135
2019	IS-03	36	36	9	9	9	0	0	73	18	22
2019	IS-04	28	23	14	21	5	0	9	56	28	43
2019	IS-05	19	26	30	14	12	0	0	44	26	43
2018	IS	28	20	21	15	11	1	4	51	26	123
2018	IS-03	19	24	29	14	10	5	0	45	25	21
2018	IS-04	29	32	20	10	5	0	5	64	15	41
2018	IS-05	34	9	17	14	20	0	6	45	36	35

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment