2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	50	11	5	1	0	0	83	7	92
2019	GL-08	33	52	12	2	0	0	0	86	2	42
2019	GL-09	30	40	10	10	10	0	0	70	20	10
2019	GL-10	64	29	7	0	0	0	0	93	0	14
2017	GL	24	49	11	9	5	1	0	74	15	74
2017	GL-08	28	39	17	8	8	0	0	67	17	36
2017	GL-10	23	58	0	6	6	6	0	86	14	16
2014	GL	21	45	13	13	7	0	0	66	21	122
2014	GL-08	20	44	18	11	7	0	0	64	18	56
2014	GL-09	36	57	0	7	0	0	0	93	7	14
2014	GL-10	22	42	4	22	11	0	0	64	33	28
2011	GL	29	49	8	10	4	0	0	79	13	112
2011	GL-08	32	46	8	12	2	0	0	78	14	50
2011	GL-09	29	57	0	7	7	0	0	86	14	14
2011	GL-10	27	46	8	12	8	0	0	73	19	26
2008	GL	25	45	13	13	3	0	1	71	16	88
2008	GL-08	22	39	15	17	5	0	2	63	23	41
2008	GL-10	20	50	15	10	5	0	0	70	15	20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	62	22	12	4	0	0	0	84	4	91
2019	GL-08	59	22	12	7	0	0	0	80	7	41
2019	GL-09	50	40	10	0	0	0	0	90	0	10
2019	GL-10	71	21	7	0	0	0	0	93	0	14
2017	GL	52	30	7	5	1	1	3	86	7	74
2017	GL-08	56	28	8	3	3	0	3	86	6	36
2017	GL-10	48	19	13	13	0	6	0	72	14	16
2014	GL	59	22	11	5	1	1	1	83	6	122
2014	GL-08	53	23	14	4	2	2	2	79	6	56
2014	GL-09	71	29	0	0	0	0	0	100	0	14
2014	GL-10	57	22	11	11	0	0	0	78	11	28
2011	GL	67	18	7	3	3	0	3	87	5	113
2011	GL-08	58	18	14	0	4	0	6	81	4	50
2011	GL-09	87	7	0	0	7	0	0	93	7	15
2011	GL-10	77	15	0	8	0	0	0	92	8	26
2008	GL	64	23	7	1	3	0	2	88	5	88
2008	GL-08	66	22	7	2	2	0	0	88	5	41
2008	GL-10	60	25	5	0	10	0	0	85	10	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	47	8	4	0	0	0	88	4	91
2019	GL-08	41	46	7	5	0	0	0	88	5	41
2019	GL-09	20	50	20	10	0	0	0	70	10	10
2019	GL-10	50	50	0	0	0	0	0	100	0	14
2017	GL	25	46	11	9	5	1	1	73	15	74
2017	GL-08	33	39	8	11	6	0	3	74	17	36
2017	GL-10	23	45	13	6	6	6	0	72	14	16
2014	GL	28	44	11	6	10	0	1	73	16	122
2014	GL-08	28	50	9	5	7	0	0	78	13	56
2014	GL-09	29	29	21	14	0	0	7	62	15	14
2014	GL-10	29	40	10	4	18	0	0	69	22	28
2011	GL	30	42	12	12	3	1	1	74	14	113
2011	GL-08	27	37	14	16	4	0	2	65	21	49
2011	GL-09	31	63	0	0	6	0	0	94	6	16
2011	GL-10	31	42	15	12	0	0	0	73	12	26

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	40	12	8	1	0	1	79	9	92
2019	GL-08	38	33	17	7	2	0	2	73	10	42
2019	GL-09	20	70	0	10	0	0	0	90	10	10
2019	GL-10	71	14	7	7	0	0	0	86	7	14
2018	GL	31	39	17	12	2	0	0	69	14	59
2018	GL-08	25	32	29	14	0	0	0	57	14	28
2018	GL-10	50	20	10	20	0	0	0	70	20	10
2017	GL	20	46	12	10	11	1	0	67	21	74
2017	GL-08	19	39	17	8	17	0	0	58	25	36
2017	GL-10	36	45	0	6	6	6	0	86	14	16
2014	GL	15	42	18	15	10	0	0	57	25	122
2014	GL-08	16	41	21	13	9	0	0	58	22	56
2014	GL-09	21	50	14	7	7	0	0	71	14	14
2014	GL-10	11	40	18	17	14	0	0	51	31	28
2011	GL	27	48	10	8	7	0	0	75	15	114
2011	GL-08	28	40	16	4	12	0	0	68	16	50
2011	GL-09	25	56	6	13	0	0	0	81	13	16
2011	GL-10	23	54	8	8	8	0	0	77	15	26
2008	GL	16	51	18	7	8	0	0	67	15	88
2008	GL-08	20	39	22	12	7	0	0	59	20	41
2008	GL-10	10	60	20	0	10	0	0	70	10	20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	53	4	3	1	0	91	4	90
2019	GL-08	37	54	7	0	2	0	90	2	41
2019	GL-09	30	50	0	20	0	0	80	20	10
2019	GL-10	57	36	0	7	0	0	93	7	14
2017	GL	36	45	12	4	1	1	82	6	73
2017	GL-08	36	42	14	6	3	0	78	8	36
2017	GL-10	41	52	0	0	0	7	100	0	15
2014	GL	38	49	8	4	1	0	87	5	122
2014	GL-08	41	48	7	4	0	0	89	4	56
2014	GL-09	36	50	14	0	0	0	86	0	14
2014	GL-10	33	54	4	6	4	0	87	10	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	43	15	3	4	1	0	77	8	92
2019	GL-08	36	40	12	5	7	0	0	76	12	42
2019	GL-09	20	30	40	10	0	0	0	50	10	10
2019	GL-10	57	36	0	0	7	0	0	93	7	14
2018	GL	31	37	20	5	7	0	0	68	12	59
2018	GL-08	43	29	18	4	7	0	0	71	11	28
2018	GL-10	40	50	0	10	0	0	0	90	10	10
2017	GL	23	37	22	11	4	3	0	62	16	73
2017	GL-08	28	25	31	11	3	3	0	54	14	36
2017	GL-10	21	66	7	0	0	7	0	93	0	15
2014	GL	26	40	20	8	5	0	1	67	13	122
2014	GL-08	29	32	16	14	7	0	2	62	22	56
2014	GL-09	21	50	21	0	7	0	0	71	7	14
2014	GL-10	29	29	35	4	4	0	0	58	7	28
2011	GL	32	38	12	14	4	0	0	70	18	114
2011	GL-08	32	32	18	16	2	0	0	64	18	50
2011	GL-09	13	63	13	6	6	0	0	75	13	16
2011	GL-10	27	42	8	19	4	0	0	69	23	26

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	47	14	2	4	0	79	7	92
2019	GL-08	31	45	12	5	7	0	76	12	42
2019	GL-09	20	40	40	0	0	0	60	0	10
2019	GL-10	57	36	0	0	7	0	93	7	14
2018	GL	37	35	15	12	2	0	72	13	60
2018	GL-08	34	38	17	7	3	0	72	10	29
2018	GL-10	60	20	10	10	0	0	80	10	10
2017	GL	31	47	12	7	1	1	79	8	73
2017	GL-08	28	47	14	11	0	0	75	11	36
2017	GL-10	42	39	6	6	0	6	86	7	16
2014	GL	30	47	18	2	3	0	77	5	122
2014	GL-08	22	50	27	0	2	0	71	2	56
2014	GL-09	29	43	29	0	0	0	71	0	14
2014	GL-10	29	46	7	7	11	0	75	18	28
2011	GL	47	34	11	4	4	0	82	8	114
2011	GL-08	50	30	12	6	2	0	80	8	50
2011	GL-09	44	44	6	0	6	0	88	6	16
2011	GL-10	38	38	8	8	8	0	77	15	26
2008	GL	40	37	14	6	3	0	77	9	87
2008	GL-08	32	39	15	10	5	0	71	15	41
2008	GL-10	40	40	10	5	5	0	80	10	20

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	20	40	24	10	5	1	0	60	15	92
2019	GL-08	24	31	24	14	7	0	0	55	21	42
2019	GL-09	10	40	30	20	0	0	0	50	20	10
2019	GL-10	36	43	14	0	7	0	0	79	7	14
2018	GL	27	36	15	14	8	0	0	63	22	59
2018	GL-08	32	25	21	14	7	0	0	57	21	28
2018	GL-10	20	50	0	20	10	0	0	70	30	10
2017	GL	10	38	22	20	8	1	0	49	29	74
2017	GL-08	11	31	22	25	11	0	0	42	36	36
2017	GL-10	23	52	13	6	0	6	0	79	7	16
2014	GL	11	38	31	12	8	0	1	49	20	122
2014	GL-08	11	32	41	9	5	0	2	44	15	56
2014	GL-09	14	50	14	21	0	0	0	64	21	14
2014	GL-10	14	29	28	14	14	0	0	43	29	28
2011	GL	18	32	27	12	11	0	0	49	24	114
2011	GL-08	22	28	22	16	12	0	0	50	28	50
2011	GL-09	19	19	50	0	13	0	0	38	13	16
2011	GL-10	4	38	31	12	15	0	0	42	27	26

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	53	13	8	3	0	76	11	92
2019	GL-08	24	45	19	7	5	0	69	12	42
2019	GL-09	0	80	0	10	10	0	80	20	10
2019	GL-10	43	50	0	7	0	0	93	7	14
2018	GL	39	27	22	8	3	0	66	12	59
2018	GL-08	32	36	25	7	0	0	68	7	28
2018	GL-10	50	10	10	20	10	0	60	30	10
2017	GL	17	44	20	8	8	3	62	17	74
2017	GL-08	17	36	31	8	8	0	53	17	36
2017	GL-10	23	58	0	6	6	6	86	14	16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	47	15	5	2	1	0	77	8	91
2019	GL-08	29	51	7	7	5	0	0	80	12	41
2019	GL-09	20	20	40	10	0	10	0	44	11	10
2019	GL-10	50	29	21	0	0	0	0	79	0	14
2018	GL	35	38	18	5	3	0	0	73	8	60
2018	GL-08	32	43	14	7	4	0	0	75	11	28
2018	GL-10	40	30	20	0	10	0	0	70	10	10
2017	GL	18	46	26	3	5	1	0	66	8	74
2017	GL-08	17	44	31	3	6	0	0	61	8	36
2017	GL-10	29	45	13	6	0	6	0	79	7	16
2014	GL	21	51	19	3	3	1	1	74	7	121
2014	GL-08	20	54	16	5	4	0	0	74	9	55
2014	GL-09	21	50	21	0	0	7	0	77	0	14
2014	GL-10	22	49	18	4	4	0	4	74	8	28
2011	GL	29	41	15	10	4	1	0	71	14	114
2011	GL-08	26	34	14	18	6	2	0	61	24	50
2011	GL-09	25	50	19	0	6	0	0	75	6	16
2011	GL-10	35	42	12	8	4	0	0	77	12	26
2008	GL	35	43	12	6	2	2	0	80	8	86
2008	GL-08	32	41	17	7	0	2	0	75	8	41
2008	GL-10	50	40	0	0	10	0	0	90	10	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	37	21	11	4	0	64	15	92
2019	GL-08	26	43	10	14	7	0	69	21	42
2019	GL-09	20	30	30	20	0	0	50	20	10
2019	GL-10	43	36	14	0	7	0	79	7	14
2018	GL	25	40	13	13	8	0	65	22	60
2018	GL-08	25	39	18	7	11	0	64	18	28
2018	GL-10	30	40	10	20	0	0	70	20	10
2017	GL	16	37	24	7	15	1	53	22	74
2017	GL-08	17	33	25	11	14	0	50	25	36
2017	GL-10	23	52	13	6	0	6	79	7	16

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	55	32	10	2	1	0	87	3	92
2019	GL-08	60	26	12	0	2	0	86	2	42
2019	GL-09	30	50	10	10	0	0	80	10	10
2019	GL-10	79	14	0	7	0	0	93	7	14
2018	GL	61	30	5	5	0	0	90	5	61
2018	GL-08	62	34	3	0	0	0	97	0	29
2018	GL-10	80	10	0	10	0	0	90	10	10
2017	GL	51	37	7	4	0	1	89	4	74
2017	GL-08	50	36	8	6	0	0	86	6	36
2017	GL-10	61	32	0	0	0	6	100	0	16
2014	GL	62	34	3	0	1	0	96	1	122
2014	GL-08	57	36	5	0	2	0	93	2	56
2014	GL-09	71	29	0	0	0	0	100	0	14
2014	GL-10	60	36	4	0	0	0	96	0	28
2011	GL	69	22	8	1	0	0	91	1	114
2011	GL-08	64	24	10	2	0	0	88	2	50
2011	GL-09	81	13	6	0	0	0	94	0	16
2011	GL-10	65	27	8	0	0	0	92	0	26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	41	16	13	5	0	65	19	91
2019	GL-08	24	37	20	12	7	0	61	20	41
2019	GL-09	10	40	10	40	0	0	50	40	10
2019	GL-10	43	36	14	0	7	0	79	7	14
2018	GL	32	28	18	15	7	0	60	22	60
2018	GL-08	32	32	14	14	7	0	64	21	28
2018	GL-10	40	10	20	20	10	0	50	30	10
2017	GL	19	32	24	14	9	1	52	23	74
2017	GL-08	22	25	31	14	8	0	47	22	36
2017	GL-10	19	55	0	13	6	6	79	21	16
2014	GL	20	46	19	10	6	0	66	16	122
2014	GL-08	11	47	25	9	9	0	58	18	56
2014	GL-09	21	57	14	7	0	0	79	7	14
2014	GL-10	29	38	22	4	7	0	67	11	28
2011	GL	33	38	15	8	6	0	71	14	114
2011	GL-08	30	36	18	10	6	0	66	16	50
2011	GL-09	31	38	19	13	0	0	69	13	16
2011	GL-10	31	46	4	8	12	0	77	19	26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	36	23	11	4	0	62	15	92
2019	GL-08	29	31	24	7	10	0	60	17	42
2019	GL-09	10	50	30	10	0	0	60	10	10
2019	GL-10	36	43	14	7	0	0	79	7	14
2018	GL	31	25	20	12	12	0	56	24	59
2018	GL-08	32	21	18	18	11	0	54	29	28
2018	GL-10	40	20	20	10	10	0	60	20	10
2017	GL	20	34	24	10	11	1	55	21	74
2017	GL-08	19	28	28	11	14	0	47	25	36
2017	GL-10	29	52	6	6	0	6	86	7	16
2014	GL	20	44	20	12	4	0	64	17	122
2014	GL-08	16	38	30	11	5	0	54	16	56
2014	GL-09	29	57	7	7	0	0	86	7	14
2014	GL-10	24	40	14	14	7	0	64	22	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	43	19	7	3	0	71	10	90
2019	GL-08	33	38	20	3	8	0	70	10	40
2019	GL-09	0	60	20	20	0	0	60	20	10
2019	GL-10	36	43	14	7	0	0	79	7	14
2018	GL	25	45	13	7	10	0	70	17	60
2018	GL-08	25	43	18	4	11	0	68	14	28
2018	GL-10	40	30	0	30	0	0	70	30	10
2017	GL	19	37	25	11	7	1	57	18	73
2017	GL-08	20	37	23	11	9	0	57	20	35
2017	GL-10	29	39	19	6	0	6	72	7	16
2014	GL	20	46	18	10	7	0	66	17	122
2014	GL-08	14	45	25	9	7	0	59	16	56
2014	GL-09	29	50	7	7	7	0	79	14	14
2014	GL-10	28	43	7	11	11	0	71	22	28
2011	GL	35	42	14	6	3	0	77	9	113
2011	GL-08	35	41	18	6	0	0	76	6	49
2011	GL-09	38	38	19	6	0	0	75	6	16
2011	GL-10	35	42	8	4	12	0	77	15	26

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	46	42	10	1	1	0	88	2	92
2019	GL-08	48	48	2	0	2	0	95	2	42
2019	GL-09	10	50	40	0	0	0	60	0	10
2019	GL-10	57	29	7	7	0	0	86	7	14
2018	GL	46	32	14	7	2	0	78	8	59
2018	GL-08	52	33	11	4	0	0	85	4	27
2018	GL-10	60	20	10	10	0	0	80	10	10
2017	GL	32	45	14	7	1	1	78	8	74
2017	GL-08	31	42	17	11	0	0	72	11	36
2017	GL-10	36	58	0	0	0	6	100	0	16
2014	GL	42	43	10	2	2	0	85	5	122
2014	GL-08	38	46	13	2	2	0	84	4	56
2014	GL-09	50	29	7	14	0	0	79	14	14
2014	GL-10	42	40	11	0	7	0	82	7	28
2011	GL	53	32	11	4	1	0	85	4	114
2011	GL-08	50	34	10	6	0	0	84	6	50
2011	GL-09	63	31	6	0	0	0	94	0	16
2011	GL-10	42	38	12	4	4	0	81	8	26
2008	GL	45	41	8	6	0	0	86	6	87
2008	GL-08	37	46	7	10	0	0	83	10	41
2008	GL-10	40	50	10	0	0	0	90	0	20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	37	18	4	2	0	0	75	7	92
2019	GL-08	45	38	12	2	2	0	0	83	5	42
2019	GL-09	10	50	30	10	0	0	0	60	10	10
2019	GL-10	36	36	29	0	0	0	0	71	0	14
2018	GL	38	44	15	2	2	0	0	82	3	61
2018	GL-08	34	52	10	3	0	0	0	86	3	29
2018	GL-10	50	10	30	0	10	0	0	60	10	10
2017	GL	33	42	18	1	3	3	0	78	4	74
2017	GL-08	33	47	14	3	0	3	0	83	3	36
2017	GL-10	23	32	32	0	6	6	0	59	7	16
2014	GL	39	39	14	6	0	0	2	79	6	122
2014	GL-08	32	50	16	2	0	0	0	83	2	56
2014	GL-09	50	7	21	14	0	0	7	62	15	14
2014	GL-10	47	25	14	13	0	0	0	72	13	28
2011	GL	26	33	24	9	6	1	1	61	15	114
2011	GL-08	22	32	28	10	6	0	2	55	16	50
2011	GL-09	44	31	6	6	13	0	0	75	19	16
2011	GL-10	15	27	31	15	8	4	0	44	24	26
2008	GL	30	35	18	11	6	0	0	65	17	88
2008	GL-08	34	27	20	15	5	0	0	61	20	41
2008	GL-10	30	20	35	10	5	0	0	50	15	20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	3	28	43	16	7	1	1	23	32	92
2019	GL-08	5	24	36	21	14	0	0	36	29	42
2019	GL-09	0	30	50	10	0	10	0	11	33	10
2019	GL-10	0	29	43	21	0	0	7	23	31	14
2018	GL	13	17	42	22	7	0	0	28	30	60
2018	GL-08	17	28	31	21	3	0	0	24	45	29
2018	GL-10	0	0	60	30	10	0	0	40	0	10
2017	GL	10	17	34	28	6	4	1	36	28	73
2017	GL-08	11	28	31	25	3	0	3	29	40	36
2017	GL-10	6	6	45	26	3	13	0	33	15	16
2014	GL	8	27	38	17	5	1	4	23	37	122
2014	GL-08	9	32	39	13	5	2	0	18	42	56
2014	GL-09	0	29	36	14	7	0	14	25	33	14
2014	GL-10	7	28	40	18	4	0	4	23	36	28
2011	GL	12	28	41	13	4	1	2	17	41	113
2011	GL-08	16	26	40	14	0	2	2	15	44	50
2011	GL-09	13	25	50	6	6	0	0	13	38	16
2011	GL-10	4	42	42	4	8	0	0	12	46	26
2008	GL	8	35	41	9	3	1	2	13	45	88
2008	GL-08	7	27	54	5	5	0	2	10	35	41
2008	GL-10	15	40	40	5	0	0	0	5	55	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	6	17	36	26	12	3	1	40	23	90
2019	GL-08	10	17	29	22	17	5	0	41	28	41
2019	GL-09	0	10	30	50	0	10	0	56	11	10
2019	GL-10	0	7	43	36	7	0	7	46	8	14
2018	GL	10	18	28	25	13	3	2	40	30	60
2018	GL-08	7	18	36	25	11	4	0	37	26	28
2018	GL-10	10	20	20	20	20	0	10	44	33	10
2017	GL	14	14	28	26	7	8	3	38	31	73
2017	GL-08	17	25	25	19	6	3	6	27	45	36
2017	GL-10	0	6	45	19	13	13	3	38	8	16
2014	GL	10	18	32	21	10	5	3	34	31	122
2014	GL-08	7	20	39	20	5	7	2	28	30	56
2014	GL-09	7	7	21	14	29	7	14	55	18	14
2014	GL-10	17	29	29	11	14	0	0	25	46	28
2011	GL	16	21	33	18	8	0	4	27	39	113
2011	GL-08	20	18	34	22	4	0	2	27	39	50
2011	GL-09	13	19	31	19	19	0	0	38	31	16
2011	GL-10	15	35	23	12	8	0	8	21	54	26
2008	GL	17	31	27	13	10	0	1	24	49	89
2008	GL-08	14	33	29	14	7	0	2	22	49	42
2008	GL-10	10	45	25	15	5	0	0	20	55	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	20	33	30	12	3	1	1	16	53	92
2019	GL-08	21	29	33	10	5	2	0	15	51	42
2019	GL-09	50	30	10	10	0	0	0	10	80	10
2019	GL-10	0	50	29	7	7	0	7	15	54	14
2018	GL	17	37	29	7	8	0	2	16	55	59
2018	GL-08	18	32	39	0	7	0	4	7	52	28
2018	GL-10	10	50	10	10	20	0	0	30	60	10
2017	GL	21	32	27	9	3	4	4	13	58	72
2017	GL-08	25	28	28	8	3	3	6	12	58	36
2017	GL-10	13	52	19	3	6	6	0	11	69	16
2014	GL	22	41	19	6	8	1	4	14	66	121
2014	GL-08	22	44	22	5	5	2	0	11	67	56
2014	GL-09	21	36	14	0	14	0	14	17	67	14
2014	GL-10	29	41	19	8	4	0	0	11	70	27
2011	GL	24	32	27	9	4	2	2	14	58	113
2011	GL-08	28	38	24	6	2	0	2	8	67	50
2011	GL-09	19	25	38	13	6	0	0	19	44	16
2011	GL-10	19	35	35	4	0	4	4	4	58	26
2008	GL	36	28	22	7	5	3	0	12	65	87
2008	GL-08	25	25	33	10	5	3	0	15	51	40
2008	GL-10	40	40	15	0	5	0	0	5	80	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	2	10	32	30	19	6	1	52	13	90
2019	GL-08	2	12	39	22	22	2	0	45	15	41
2019	GL-09	10	10	40	20	10	10	0	33	22	10
2019	GL-10	0	15	15	38	23	0	8	67	17	13
2018	GL	3	16	31	24	22	2	2	48	20	58
2018	GL-08	4	11	25	29	25	4	4	58	15	28
2018	GL-10	0	10	20	30	40	0	0	70	10	10
2017	GL	4	14	36	28	8	4	6	40	20	72
2017	GL-08	3	17	36	31	8	3	3	41	21	36
2017	GL-10	0	6	48	13	19	13	0	37	7	16
2014	GL	3	14	30	30	14	2	7	48	19	120
2014	GL-08	0	19	42	22	9	4	4	34	20	54
2014	GL-09	7	7	21	36	21	0	7	62	15	14
2014	GL-10	7	13	22	36	14	0	7	55	22	28
2011	GL	11	18	36	29	4	1	2	34	29	113
2011	GL-08	14	14	38	30	2	0	2	33	29	50
2011	GL-09	13	13	38	38	0	0	0	38	25	16
2011	GL-10	8	27	38	19	0	4	4	21	38	26
2008	GL	9	18	32	26	9	2	3	37	29	88
2008	GL-08	5	17	32	29	12	2	2	44	23	41
2008	GL-10	5	25	40	20	5	5	0	26	32	20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	7	13	33	28	16	2	1	46	20	92
2019	GL-08	5	14	31	29	19	2	0	49	20	42
2019	GL-09	20	0	50	30	0	0	0	30	20	10
2019	GL-10	0	7	29	36	21	0	7	62	8	14
2018	GL	10	20	31	15	22	0	2	38	31	59
2018	GL-08	14	25	21	14	21	0	4	37	41	28
2018	GL-10	10	20	10	10	50	0	0	60	30	10
2017	GL	10	21	36	18	10	3	3	30	32	73
2017	GL-08	14	17	36	19	8	3	3	29	32	36
2017	GL-10	0	39	32	6	16	6	0	24	41	16
2014	GL	15	25	26	19	12	1	2	32	41	122
2014	GL-08	10	36	27	18	7	2	0	26	47	56
2014	GL-09	7	7	50	14	14	0	7	31	15	14
2014	GL-10	28	18	18	25	11	0	0	36	46	28
2011	GL	19	25	29	17	8	0	3	25	45	113
2011	GL-08	14	26	36	16	6	0	2	22	41	50
2011	GL-09	25	13	31	25	6	0	0	31	38	16
2011	GL-10	27	31	27	4	8	0	4	12	60	26
2008	GL	16	30	28	17	6	0	3	24	47	88
2008	GL-08	7	34	34	17	7	0	0	24	41	41
2008	GL-10	20	30	35	15	0	0	0	15	50	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	13	23	21	32	3	2	56	20	91
2019	GL-08	10	14	29	12	31	5	0	45	25	42
2019	GL-09	0	0	30	30	30	0	10	67	0	10
2019	GL-10	0	23	8	31	31	0	8	67	25	13
2018	GL	7	10	25	22	29	3	3	55	18	59
2018	GL-08	7	11	21	25	29	4	4	58	19	28
2018	GL-10	0	0	30	20	40	0	10	67	0	10
2017	GL	10	10	21	32	14	8	6	53	23	72
2017	GL-08	14	11	19	31	11	6	8	48	29	36
2017	GL-10	0	13	26	29	19	6	6	56	15	16
2014	GL	4	12	24	24	23	7	7	54	18	122
2014	GL-08	5	16	23	25	16	13	2	48	25	56
2014	GL-09	0	0	29	21	29	0	21	64	0	14
2014	GL-10	0	14	24	33	22	0	7	59	16	28
2011	GL	5	15	24	27	21	4	4	52	22	112
2011	GL-08	6	14	31	27	16	2	4	46	22	49
2011	GL-09	0	6	13	44	31	6	0	80	7	16
2011	GL-10	12	27	19	12	19	8	4	35	43	26
2008	GL	7	9	23	32	16	6	8	55	18	88
2008	GL-08	5	7	24	39	15	2	7	59	14	41
2008	GL-10	10	15	30	25	5	10	5	35	29	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	13	21	30	16	14	4	1	33	36	91
2019	GL-08	20	15	29	17	15	5	0	33	36	41
2019	GL-09	30	20	30	0	10	10	0	11	56	10
2019	GL-10	0	21	29	21	14	7	7	42	25	14
2018	GL	8	32	31	20	7	2	0	28	41	59
2018	GL-08	11	36	32	18	4	0	0	21	46	28
2018	GL-10	0	30	30	20	20	0	0	40	30	10
2017	GL	14	34	30	13	3	1	4	17	51	73
2017	GL-08	19	33	33	8	0	0	6	9	56	36
2017	GL-10	0	39	26	23	6	6	0	31	41	16
2014	GL	16	27	33	11	8	2	2	20	45	122
2014	GL-08	13	33	32	13	7	2	0	20	47	56
2014	GL-09	14	14	36	14	14	0	7	31	31	14
2014	GL-10	31	25	33	7	4	0	0	11	57	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	8	12	30	25	20	2	3	47	21	92
2019	GL-08	10	10	33	24	24	0	0	48	19	42
2019	GL-09	20	10	20	30	10	10	0	44	33	10
2019	GL-10	0	14	29	29	14	0	14	50	17	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	52	26	14	5	2	0	0	78	8	91
2019	GL-08	57	19	14	5	5	0	0	76	10	42
2019	GL-09	40	20	30	10	0	0	0	60	10	10
2019	GL-10	57	36	7	0	0	0	0	93	0	14
2017	GL	52	21	6	6	10	3	4	78	16	73
2017	GL-08	54	20	9	9	9	0	0	74	17	35
2017	GL-10	55	19	6	6	6	6	0	79	14	16
2014	GL	57	20	10	7	2	0	3	79	10	122
2014	GL-08	48	22	11	11	5	0	4	72	17	56
2014	GL-09	64	21	14	0	0	0	0	86	0	14
2014	GL-10	64	18	7	7	0	0	4	85	8	28
2011	GL	68	15	4	6	3	0	4	86	9	112
2011	GL-08	65	14	6	6	4	0	4	83	11	49
2011	GL-09	75	6	6	13	0	0	0	81	13	16
2011	GL-10	77	12	0	4	4	0	4	92	8	26
2008	GL	67	14	6	1	3	0	9	89	5	90
2008	GL-08	74	10	0	2	2	0	12	95	5	42
2008	GL-09	40	20	10	0	0	0	30	86	0	10
2008	GL-10	65	15	15	0	5	0	0	80	5	20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	39	24	10	5	0	0	61	15	92
2019	GL-08	31	33	21	7	7	0	0	64	14	42
2019	GL-09	10	30	30	20	10	0	0	40	30	10
2019	GL-10	29	36	29	0	7	0	0	64	7	14
2018	GL	14	38	21	12	12	0	3	54	25	58
2018	GL-08	11	41	19	7	19	0	4	54	27	27
2018	GL-10	20	30	10	20	10	0	10	56	33	10
2017	GL	20	22	29	12	11	5	1	45	25	74
2017	GL-08	19	19	25	19	8	6	3	42	30	36
2017	GL-10	36	26	26	0	6	6	0	66	7	16
2014	GL	17	40	18	11	7	5	2	62	19	122
2014	GL-08	16	40	19	9	7	5	4	61	18	56
2014	GL-09	14	43	14	14	7	7	0	62	23	14
2014	GL-10	14	47	17	7	7	7	0	66	16	28

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	34	38	16	8	4	0	0	72	12	92
2019	GL-08	38	38	17	2	5	0	0	76	7	42
2019	GL-09	20	30	20	10	20	0	0	50	30	10
2019	GL-10	36	50	7	7	0	0	0	86	7	14
2018	GL	41	26	10	10	12	0	0	67	22	58
2018	GL-08	37	26	7	19	11	0	0	63	30	27
2018	GL-10	50	30	0	0	20	0	0	80	20	10
2017	GL	25	29	20	11	12	3	0	55	24	74
2017	GL-08	28	22	28	6	17	0	0	50	22	36
2017	GL-10	23	58	0	13	0	6	0	86	14	16
2014	GL	33	33	15	6	10	2	1	68	17	122
2014	GL-08	31	34	16	8	7	2	2	67	16	56
2014	GL-09	29	57	7	7	0	0	0	86	7	14
2014	GL-10	36	29	17	0	14	4	0	68	15	28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	42	10	8	3	0	79	11	91
2019	GL-08	37	44	7	7	5	0	80	12	41
2019	GL-09	20	50	10	20	0	0	70	20	10
2019	GL-10	50	43	0	7	0	0	93	7	14
2018	GL	37	37	12	8	5	0	75	14	59
2018	GL-08	32	39	11	7	11	0	71	18	28
2018	GL-10	50	20	20	10	0	0	70	10	10
2017	GL	27	44	8	5	15	1	71	21	74
2017	GL-08	22	44	8	6	19	0	67	25	36
2017	GL-10	29	58	6	0	0	6	93	0	16
2014	GL	30	44	10	9	6	1	74	15	122
2014	GL-08	29	47	12	7	4	2	77	11	56
2014	GL-09	36	50	0	7	7	0	86	14	14
2014	GL-10	22	53	11	11	4	0	75	14	28

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	41	17	9	4	0	70	13	92
2019	GL-08	36	38	10	12	5	0	74	17	42
2019	GL-09	10	30	30	20	10	0	40	30	10
2019	GL-10	29	57	7	0	7	0	86	7	14
2018	GL	32	36	19	7	5	2	69	12	59
2018	GL-08	30	33	19	4	11	4	65	15	27
2018	GL-10	40	30	20	10	0	0	70	10	10

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	42	22	1	3	2	73	4	92
2019	GL-08	29	48	17	2	2	2	78	5	42
2019	GL-09	20	30	30	0	20	0	50	20	10
2019	GL-10	29	43	21	0	0	7	77	0	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	38	21	5	5	0	0	68	11	91
2019	GL-08	36	40	14	2	7	0	0	76	10	42
2019	GL-10	43	43	14	0	0	0	0	86	0	14
2018	GL	32	37	16	11	4	0	2	70	14	57
2018	GL-08	37	22	19	19	4	0	0	59	22	27
2017	GL	24	39	23	3	9	1	0	64	12	74
2017	GL-08	19	33	28	6	14	0	0	53	19	36
2017	GL-10	29	64	0	0	0	6	0	100	0	16
2014	GL	31	41	14	6	7	2	0	73	13	122
2014	GL-08	27	41	17	5	5	4	0	71	11	56
2014	GL-09	29	43	14	14	0	0	0	71	14	14
2014	GL-10	36	31	18	7	7	0	0	67	14	28
2011	GL	30	41	17	6	6	0	0	71	12	114
2011	GL-08	34	34	24	4	4	0	0	68	8	50
2011	GL-09	25	50	13	6	6	0	0	75	13	16
2011	GL-10	19	50	15	4	12	0	0	69	15	26
2008	GL	32	24	18	10	14	1	0	57	25	90
2008	GL-08	33	14	21	14	17	0	0	48	31	42
2008	GL-09	30	30	10	0	20	10	0	67	22	10
2008	GL-10	25	50	20	5	0	0	0	75	5	20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	40	33	17	5	4	0	73	10	92
2019	GL-08	45	31	17	0	7	0	76	7	42
2019	GL-09	10	40	30	10	10	0	50	20	10
2019	GL-10	50	36	7	7	0	0	86	7	14
2018	GL	40	30	18	7	4	2	71	11	57
2018	GL-08	41	19	22	11	4	4	62	15	27
2017	GL	27	35	20	5	11	1	63	16	74
2017	GL-08	25	28	28	6	14	0	53	19	36
2017	GL-10	36	45	6	6	0	6	86	7	16
2014	GL	39	32	17	7	4	2	71	12	122
2014	GL-08	32	39	18	5	4	2	73	9	56
2014	GL-09	43	29	14	14	0	0	71	14	14
2014	GL-10	33	31	18	7	7	4	66	15	28
2011	GL	38	32	18	9	4	0	70	12	114
2011	GL-08	42	26	26	6	0	0	68	6	50
2011	GL-09	31	38	19	13	0	0	69	13	16
2011	GL-10	31	42	8	12	8	0	73	19	26
2008	GL	29	32	21	6	12	0	61	18	90
2008	GL-08	29	29	26	5	12	0	57	17	42
2008	GL-09	30	10	30	10	20	0	40	30	10
2008	GL-10	25	60	10	5	0	0	85	5	20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	34	24	4	5	0	66	10	91
2019	GL-08	34	34	24	0	7	0	68	7	41
2019	GL-09	10	30	40	20	0	0	40	20	10
2019	GL-10	36	43	21	0	0	0	79	0	14
2018	GL	35	35	18	5	7	0	70	12	57
2018	GL-08	37	22	26	4	11	0	59	15	27
2017	GL	27	41	12	7	12	1	68	19	74
2017	GL-08	25	33	17	11	14	0	58	25	36
2017	GL-10	36	52	0	0	6	6	93	7	16
2014	GL	35	32	18	10	4	1	68	14	122
2014	GL-08	31	40	17	5	5	2	71	11	56
2014	GL-09	29	36	14	21	0	0	64	21	14
2014	GL-10	33	28	25	11	4	0	60	14	28
2011	GL	37	36	16	5	6	0	73	11	114
2011	GL-08	42	24	26	2	6	0	66	8	50
2011	GL-09	25	56	13	6	0	0	81	6	16
2011	GL-10	35	38	8	8	12	0	73	19	26
2008	GL	30	28	17	12	13	0	58	26	90
2008	GL-08	31	21	17	14	17	0	52	31	42
2008	GL-09	30	10	30	20	10	0	40	30	10
2008	GL-10	25	50	20	5	0	0	75	5	20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	76	18	3	1	1	0	0	95	2	92
2019	GL-08	79	17	2	0	2	0	0	95	2	42
2019	GL-09	50	30	10	10	0	0	0	80	10	10
2019	GL-10	86	14	0	0	0	0	0	100	0	14
2017	GL	61	16	14	3	1	1	4	81	4	74
2017	GL-08	56	19	14	6	3	0	3	77	9	36
2017	GL-10	68	13	13	0	0	6	0	86	0	16
2014	GL	72	14	5	0	6	0	3	89	6	122
2014	GL-08	69	13	5	0	11	0	2	84	11	56
2014	GL-09	71	21	7	0	0	0	0	93	0	14
2014	GL-10	62	22	7	0	4	0	6	88	4	28
2011	GL	77	9	5	3	3	0	4	89	5	114
2011	GL-08	70	8	6	4	6	0	6	83	11	50
2011	GL-09	88	6	6	0	0	0	0	94	0	16
2011	GL-10	88	8	0	0	0	0	4	100	0	26
2008	GL	69	17	4	0	2	1	7	93	2	90
2008	GL-08	71	14	2	0	0	2	10	97	0	42
2008	GL-09	60	20	0	0	0	0	20	100	0	10
2008	GL-10	70	15	10	0	5	0	0	85	5	20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	18	14	7	9	3	13	64	18	91
2019	GL-08	40	19	12	5	7	2	14	71	14	42
2019	GL-09	20	20	20	10	20	10	0	44	33	10
2019	GL-10	43	14	14	7	7	0	14	67	17	14
2017	GL	23	23	14	10	11	3	16	57	26	73
2017	GL-08	22	25	17	14	11	3	8	53	28	36
2017	GL-10	28	11	7	7	0	7	41	73	13	15
2014	GL	20	31	12	7	7	3	20	66	19	122
2014	GL-08	20	25	20	4	7	5	20	59	14	56
2014	GL-09	21	36	14	7	7	0	14	67	17	14
2014	GL-10	14	35	4	14	11	0	22	63	32	28
2011	GL	29	28	14	8	12	0	9	63	22	114
2011	GL-08	24	30	10	8	16	0	12	61	27	50
2011	GL-09	13	50	13	6	13	0	6	67	20	16
2011	GL-10	31	15	27	8	12	0	8	50	21	26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	46	27	15	5	3	3	75	9	92
2019	GL-08	50	21	17	5	5	2	73	10	42
2019	GL-09	30	30	20	10	10	0	60	20	10
2019	GL-10	64	29	0	7	0	0	93	7	14
2018	GL	42	28	18	4	9	0	70	12	57
2018	GL-08	44	15	22	4	15	0	59	19	27
2017	GL	38	23	19	7	10	3	63	17	73
2017	GL-08	26	29	17	11	14	3	56	26	35
2017	GL-10	61	6	26	0	0	6	72	0	16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	32	16	4	3	2	76	8	92
2019	GL-08	50	21	19	5	5	0	71	10	42
2019	GL-09	30	40	10	10	10	0	70	20	10
2019	GL-10	57	36	7	0	0	0	93	0	14
2018	GL	40	31	16	5	9	0	71	14	58
2018	GL-08	39	21	18	11	11	0	61	21	28
2017	GL	41	23	18	4	11	3	66	16	73
2017	GL-08	29	26	23	9	14	0	54	23	35
2017	GL-10	68	13	13	0	0	6	86	0	16
2014	GL	43	26	19	5	7	1	69	12	122
2014	GL-08	38	30	23	4	5	0	68	9	56
2014	GL-09	43	29	29	0	0	0	71	0	14
2014	GL-10	40	28	11	7	14	0	67	22	28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	8	33	42	17	0	0	0	42	17	12

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	30	23	11	4	7	0	59	16	92
2019	GL-08	29	19	21	14	5	12	0	54	22	42
2019	GL-09	10	30	50	10	0	0	0	40	10	10
2019	GL-10	36	36	14	7	0	7	0	77	8	14
2018	GL	20	33	27	12	5	3	0	55	17	60
2018	GL-08	18	43	18	7	7	7	0	65	15	28
2018	GL-10	40	10	20	30	0	0	0	50	30	10
2017	GL	18	37	22	3	14	7	0	59	17	74
2017	GL-08	17	31	19	3	22	8	0	52	27	36
2017	GL-10	10	52	19	0	6	13	0	70	7	16
2014	GL	21	30	21	8	10	10	0	57	20	122
2014	GL-08	20	27	22	7	13	12	0	53	22	56
2014	GL-09	43	29	14	0	0	14	0	83	0	14
2014	GL-10	14	33	14	22	11	6	0	50	35	28
2011	GL	15	30	27	11	5	11	1	50	19	114
2011	GL-08	10	26	30	14	4	14	2	43	21	50
2011	GL-09	25	38	13	6	6	13	0	71	14	16
2011	GL-10	12	35	35	12	8	0	0	46	19	26

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	15	35	26	11	8	4	53	20	91
2019	GL-08	19	29	24	10	12	7	51	23	42
2019	GL-09	10	30	40	20	0	0	40	20	10
2019	GL-10	14	50	21	7	0	7	69	8	14
2018	GL	21	28	31	10	8	2	50	18	61
2018	GL-08	21	34	28	10	7	0	55	17	29
2018	GL-10	50	0	20	20	10	0	50	30	10
2017	GL	10	33	27	4	22	4	45	27	74
2017	GL-08	8	25	28	3	31	6	35	35	36
2017	GL-10	10	45	26	6	6	6	59	14	16
2014	GL	17	28	27	7	14	6	48	23	122
2014	GL-08	16	27	26	7	16	7	46	25	56
2014	GL-09	29	29	36	0	0	7	62	0	14
2014	GL-10	14	22	22	11	22	10	40	36	28
2011	GL	18	28	25	12	12	4	48	25	114
2011	GL-08	20	18	30	16	14	2	39	31	50
2011	GL-09	25	50	0	13	6	6	80	20	16
2011	GL-10	8	38	27	8	19	0	46	27	26
2008	GL	18	29	17	17	17	2	48	34	89
2008	GL-08	17	27	15	22	17	2	45	40	41
2008	GL-09	20	20	0	20	40	0	40	60	10
2008	GL-10	15	30	30	5	15	5	47	21	20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	13	29	34	11	8	5	45	20	92
2019	GL-08	14	29	29	10	10	10	47	21	42
2019	GL-09	0	30	40	30	0	0	30	30	10
2019	GL-10	21	29	29	14	0	7	54	15	14
2018	GL	20	25	27	12	12	5	47	25	60
2018	GL-08	21	25	18	14	11	11	52	28	28
2018	GL-10	40	10	20	20	10	0	50	30	10
2017	GL	9	26	30	4	22	8	38	29	73
2017	GL-08	6	20	29	3	31	11	29	39	35
2017	GL-10	16	32	32	6	6	6	52	14	16
2014	GL	12	26	32	11	12	7	41	25	122
2014	GL-08	16	18	32	13	13	9	38	28	56
2014	GL-09	14	43	36	0	0	7	62	0	14
2014	GL-10	7	25	25	14	22	6	35	38	28
2011	GL	11	31	25	16	11	6	44	29	114
2011	GL-08	10	26	20	26	10	8	39	39	50
2011	GL-09	13	38	25	13	6	6	53	20	16
2011	GL-10	8	35	27	4	23	4	44	28	26
2008	GL	11	26	21	16	17	9	41	36	89
2008	GL-08	10	31	19	19	14	7	44	36	42
2008	GL-09	20	20	10	10	40	0	40	50	10
2008	GL-10	5	25	30	25	5	10	33	33	20

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	14	35	27	13	9	2	50	22	92
2019	GL-08	17	36	26	10	10	2	54	20	42
2019	GL-09	0	40	40	10	10	0	40	20	10
2019	GL-10	21	36	29	7	0	7	62	8	14
2018	GL	22	25	28	15	7	3	48	22	60
2018	GL-08	21	32	18	18	7	4	56	26	28
2018	GL-10	50	0	20	30	0	0	50	30	10
2017	GL	10	31	33	11	12	3	43	24	74
2017	GL-08	8	25	39	11	17	0	33	28	36
2017	GL-10	16	39	26	13	0	6	59	14	16
2014	GL	13	33	27	10	11	6	49	22	122
2014	GL-08	16	25	29	11	14	5	43	27	56
2014	GL-09	14	36	36	7	0	7	54	8	14
2014	GL-10	7	40	25	7	11	10	52	20	28
2011	GL	15	30	25	18	9	4	47	28	114
2011	GL-08	18	24	28	20	8	2	43	29	50
2011	GL-09	6	50	19	13	6	6	60	20	16
2011	GL-10	8	35	19	15	15	8	46	33	26
2008	GL	12	31	19	21	13	3	45	36	90
2008	GL-08	14	33	14	24	12	2	49	37	42
2008	GL-09	10	20	20	10	30	10	33	44	10
2008	GL-10	10	30	25	30	5	0	40	35	20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	26	15	4	3	12	1	74	9	92
2019	GL-08	48	24	10	5	5	7	2	79	11	42
2019	GL-09	20	30	20	10	0	20	0	63	13	10
2019	GL-10	14	29	29	0	0	29	0	60	0	14

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	18	43	24	11	2	1	63	13	92
2019	GL-08	19	40	21	14	5	0	60	19	42
2019	GL-09	0	60	30	10	0	0	60	10	10
2019	GL-10	29	36	21	7	0	7	69	8	14
2018	GL	20	38	30	5	5	3	59	10	61
2018	GL-08	14	48	24	10	0	3	64	11	29
2018	GL-10	50	20	30	0	0	0	70	0	10
2017	GL	14	37	27	7	8	7	55	16	72
2017	GL-08	15	32	24	12	9	9	52	23	34
2017	GL-10	13	61	13	6	0	6	79	7	16
2014	GL	15	39	31	7	6	2	55	13	122
2014	GL-08	11	35	38	7	7	2	47	15	56
2014	GL-09	21	36	43	0	0	0	57	0	14
2014	GL-10	14	38	25	14	7	0	53	22	28
2011	GL	18	40	21	12	7	3	59	19	113
2011	GL-08	10	42	22	12	10	4	54	23	50
2011	GL-09	25	44	19	6	6	0	69	13	16
2011	GL-10	23	38	19	12	8	0	62	19	26

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	13	39	25	14	7	2	53	21	92
2019	GL-08	17	33	29	12	10	0	50	21	42
2019	GL-09	0	50	20	20	0	10	56	22	10
2019	GL-10	21	43	14	14	7	0	64	21	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	33	21	13	4	3	0	60	18	91
2019	GL-08	26	31	19	10	7	7	0	62	18	42
2019	GL-09	20	40	30	10	0	0	0	60	10	10
2019	GL-10	36	36	21	7	0	0	0	71	7	14
2018	GL	27	28	27	10	5	0	3	57	16	60
2018	GL-08	25	29	29	7	7	0	4	56	15	28
2018	GL-10	30	30	10	20	0	0	10	67	22	10
2017	GL	19	32	23	11	8	4	3	55	20	74
2017	GL-08	11	33	25	17	11	3	0	46	29	36
2017	GL-10	26	36	13	13	0	6	6	70	15	16
2014	GL	28	40	23	2	5	3	0	70	7	121
2014	GL-08	21	42	26	2	7	2	0	65	9	55
2014	GL-09	36	43	21	0	0	0	0	79	0	14
2014	GL-10	28	40	29	0	0	4	0	70	0	28
2011	GL	26	41	16	6	6	4	1	70	13	111
2011	GL-08	27	44	15	8	4	0	2	72	13	48
2011	GL-09	31	31	19	6	13	0	0	63	19	16
2011	GL-10	23	42	15	4	12	4	0	68	16	26
2008	GL	22	32	27	6	9	2	2	57	15	90
2008	GL-08	24	36	24	10	7	0	0	60	17	42
2008	GL-09	20	0	30	10	20	10	10	25	38	10
2008	GL-10	15	40	35	0	0	5	5	61	0	20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	38	22	9	3	5	64	13	91
2019	GL-08	26	36	19	7	5	7	67	13	42
2019	GL-09	20	40	30	10	0	0	60	10	10
2019	GL-10	29	43	14	7	0	7	77	8	14
2018	GL	22	38	30	5	3	2	61	8	60
2018	GL-08	29	43	14	11	0	4	74	11	28
2018	GL-10	10	40	40	0	10	0	50	10	10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	16	33	18	14	11	7	1	54	27	91
2019	GL-08	20	32	10	17	17	5	0	54	36	41
2019	GL-09	10	30	20	20	0	20	0	50	25	10
2019	GL-10	29	36	14	7	7	0	7	69	15	14
2018	GL	12	33	23	13	13	5	0	47	28	60
2018	GL-08	7	32	25	14	14	7	0	42	31	28
2018	GL-10	20	30	10	20	10	10	0	56	33	10
2017	GL	8	28	22	11	18	10	3	42	33	73
2017	GL-08	3	26	20	11	26	11	3	33	43	35
2017	GL-10	19	29	19	13	6	13	0	56	22	16
2014	GL	17	26	21	14	15	6	0	46	31	122
2014	GL-08	14	23	20	14	21	7	0	41	38	56
2014	GL-09	29	36	29	7	0	0	0	64	7	14
2014	GL-10	17	25	18	14	18	7	0	45	35	28
2011	GL	17	31	19	15	11	6	2	51	28	114
2011	GL-08	16	26	18	20	14	2	4	45	36	50
2011	GL-09	13	50	19	6	13	0	0	63	19	16
2011	GL-10	15	42	19	15	4	4	0	60	20	26

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	19	35	20	13	12	1	54	26	91
2019	GL-08	21	29	19	14	14	2	51	29	42
2019	GL-09	0	50	30	20	0	0	50	20	10
2019	GL-10	29	36	14	14	7	0	64	21	14
2018	GL	20	33	17	15	12	3	55	28	60
2018	GL-08	18	36	18	14	7	7	58	23	28
2018	GL-10	50	10	10	10	20	0	60	30	10
2017	GL	13	30	29	18	8	3	44	27	74
2017	GL-08	11	28	28	19	11	3	40	31	36
2017	GL-10	23	52	13	6	0	6	79	7	16
2014	GL	12	31	26	12	14	4	45	28	122
2014	GL-08	14	29	30	11	14	2	44	26	56
2014	GL-09	7	43	29	14	7	0	50	21	14
2014	GL-10	7	25	28	14	22	4	34	38	28
2011	GL	25	29	19	15	11	1	55	26	114
2011	GL-08	22	28	22	16	12	0	50	28	50
2011	GL-09	25	38	0	25	13	0	63	38	16
2011	GL-10	23	35	15	8	15	4	60	24	26
2008	GL	15	40	22	11	11	0	55	22	89
2008	GL-08	21	31	24	10	14	0	52	24	42
2008	GL-10	10	45	30	15	0	0	55	15	20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	16	26	22	14	17	1	3	44	33	92
2019	GL-08	17	19	24	10	24	2	5	38	36	42
2019	GL-09	0	30	40	20	10	0	0	30	30	10
2019	GL-10	29	21	21	21	7	0	0	50	29	14
2018	GL	13	22	32	15	13	3	2	37	30	60
2018	GL-08	11	25	39	14	11	0	0	36	25	28
2018	GL-10	30	20	0	20	10	10	10	63	38	10
2017	GL	7	23	25	20	16	4	4	33	40	74
2017	GL-08	3	8	28	28	22	6	6	13	56	36
2017	GL-10	13	71	3	6	0	6	0	89	7	16
2014	GL	14	24	23	15	20	2	2	39	37	122
2014	GL-08	16	20	27	16	17	2	2	37	35	56
2014	GL-09	14	29	29	14	14	0	0	43	29	14
2014	GL-10	7	18	14	24	29	4	4	27	57	28
2011	GL	14	34	15	13	20	1	3	50	35	113
2011	GL-08	12	35	14	12	24	0	2	48	38	49
2011	GL-09	0	69	6	13	13	0	0	69	25	16
2011	GL-10	15	27	15	15	19	4	4	46	38	26
2008	GL	8	34	21	9	22	3	2	44	33	89
2008	GL-08	12	31	24	2	26	0	5	45	30	42
2008	GL-10	5	20	30	25	15	5	0	26	42	20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	58	25	5	3	1	2	4	89	5	91
2019	GL-08	60	21	10	5	0	2	2	85	5	42
2019	GL-09	40	30	0	0	10	0	20	88	13	10
2019	GL-10	64	21	7	7	0	0	0	86	7	14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	56	13	8	2	6	7	9	82	9	90
2019	GL-08	59	15	7	2	7	7	2	81	11	41
2019	GL-09	30	10	10	0	10	10	30	67	17	10
2019	GL-10	71	0	14	0	0	0	14	83	0	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	51	21	12	4	9	1	2	74	14	91
2019	GL-08	55	14	14	2	14	0	0	69	17	42
2019	GL-09	40	20	10	0	10	10	10	75	13	10
2019	GL-10	50	29	14	0	7	0	0	79	7	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	47	22	12	4	9	3	2	73	14	91
2019	GL-08	50	17	21	2	10	0	0	67	12	42
2019	GL-09	30	20	10	0	20	10	10	63	25	10
2019	GL-10	50	29	7	0	7	7	0	85	8	14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	26	12	9	6	3	3	71	15	90
2019	GL-08	39	29	12	2	10	5	2	74	13	41
2019	GL-09	30	10	20	30	0	0	10	44	33	10
2019	GL-10	57	14	14	7	7	0	0	71	14	14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	60	20	9	2	1	3	4	87	4	90
2019	GL-08	62	17	12	5	2	2	0	80	7	42
2019	GL-10	64	21	0	0	0	0	14	100	0	14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	67	15	4	7	2	1	3	86	9	91
2019	GL-08	64	17	5	7	5	2	0	83	12	42
2019	GL-09	70	0	10	10	0	0	10	78	11	10
2019	GL-10	86	7	0	0	0	0	7	100	0	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	71	19	2	1	1	6	96	1	90
2019	GL-08	74	19	5	0	0	2	95	0	42
2019	GL-10	79	7	0	0	0	14	100	0	14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	14	40	23	13	3	7	58	17	92
2019	GL-08	17	36	26	10	5	7	56	15	42
2019	GL-09	10	40	10	30	0	10	56	33	10
2019	GL-10	21	36	21	21	0	0	57	21	14
2018	GL	12	30	30	7	13	8	45	22	60
2018	GL-08	7	39	32	7	11	4	48	19	28
2018	GL-10	20	10	20	0	30	20	38	38	10
2017	GL	5	44	18	14	14	5	52	29	74
2017	GL-08	3	36	19	19	19	3	40	40	36
2017	GL-10	13	71	3	0	6	6	89	7	16

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	40	23	8	3	3	0	65	11	91
2019	GL-08	29	40	19	7	5	0	0	69	12	42
2019	GL-09	0	40	30	20	0	10	0	44	22	10
2019	GL-10	31	38	8	15	0	8	0	75	17	13
2018	GL	25	39	21	7	3	5	0	67	10	61
2018	GL-08	34	34	21	3	3	3	0	71	7	29
2018	GL-10	30	30	10	10	0	20	0	75	13	10
2017	GL	24	42	18	5	5	5	0	70	11	74
2017	GL-08	25	33	22	6	8	6	0	62	15	36
2017	GL-10	32	55	0	0	0	13	0	100	0	16
2014	GL	28	38	20	4	7	3	0	68	11	122
2014	GL-08	38	26	20	5	7	4	0	66	13	56
2014	GL-09	29	50	21	0	0	0	0	79	0	14
2014	GL-10	18	38	25	4	11	4	0	59	15	28
2011	GL	25	39	23	4	5	3	1	66	10	114
2011	GL-08	26	36	26	6	2	4	0	65	8	50
2011	GL-09	13	56	19	0	13	0	0	69	13	16
2011	GL-10	19	42	19	4	12	0	4	64	16	26

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	39	22	2	3	5	2	71	6	92
2019	GL-08	26	40	24	2	5	0	2	68	7	42
2019	GL-09	10	40	20	0	0	20	10	71	0	10
2019	GL-10	36	43	14	0	0	7	0	85	0	14
2018	GL	22	35	33	3	2	3	2	60	5	60
2018	GL-08	32	29	36	4	0	0	0	61	4	28
2018	GL-10	10	20	30	10	0	20	10	43	14	10
2017	GL	21	34	23	8	4	7	3	60	14	73
2017	GL-08	23	26	29	17	3	3	0	50	21	35
2017	GL-10	19	55	6	0	0	6	13	92	0	16
2014	GL	25	42	20	2	4	7	0	71	7	122
2014	GL-08	32	41	16	0	4	7	0	79	4	56
2014	GL-09	29	43	29	0	0	0	0	71	0	14
2014	GL-10	11	47	24	7	7	4	0	60	15	28

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	52	11	4	3	0	82	8	92
2019	GL-08	31	52	7	5	5	0	83	10	42
2019	GL-09	10	70	10	10	0	0	80	10	10
2019	GL-10	36	50	14	0	0	0	86	0	14
2018	GL	32	38	20	7	3	0	70	10	60
2018	GL-08	39	36	11	11	4	0	75	14	28
2018	GL-10	30	50	10	10	0	0	80	10	10
2017	GL	33	31	15	15	3	3	66	18	74
2017	GL-08	31	28	19	19	3	0	58	22	36
2017	GL-10	48	39	0	6	0	6	93	7	16
2014	GL	39	38	14	3	5	1	77	8	122
2014	GL-08	40	37	13	4	5	2	78	9	56
2014	GL-09	50	50	0	0	0	0	100	0	14
2014	GL-10	25	42	18	4	11	0	67	14	28
2011	GL	35	36	12	11	5	0	72	16	113
2011	GL-08	36	30	16	14	4	0	66	18	50
2011	GL-09	38	38	6	19	0	0	75	19	16
2011	GL-10	20	48	8	8	16	0	68	24	25
2008	GL	22	41	20	7	10	0	63	17	90
2008	GL-08	29	33	21	12	5	0	62	17	42
2008	GL-09	20	40	20	0	20	0	60	20	10
2008	GL-10	10	55	25	0	10	0	65	10	20

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	35	22	5	4	3	0	67	10	92
2019	GL-08	31	36	24	0	10	0	0	67	10	42
2019	GL-09	20	40	30	0	0	10	0	67	0	10
2019	GL-10	43	29	14	7	0	7	0	77	8	14
2018	GL	25	29	31	12	3	0	0	54	15	59
2018	GL-08	22	37	22	15	4	0	0	59	19	27
2018	GL-10	40	20	20	20	0	0	0	60	20	10
2017	GL	30	28	29	4	8	1	0	58	13	73
2017	GL-08	25	25	31	6	14	0	0	50	19	36
2017	GL-10	45	34	14	0	0	7	0	85	0	15
2014	GL	21	39	24	6	8	1	0	61	14	122
2014	GL-08	20	41	25	7	7	0	0	61	14	56
2014	GL-09	21	50	21	7	0	0	0	71	7	14
2014	GL-10	18	31	29	4	18	0	0	49	22	28
2011	GL	24	36	18	12	8	1	1	61	21	114
2011	GL-08	24	32	18	16	6	2	2	58	23	50
2011	GL-09	31	38	13	6	13	0	0	69	19	16
2011	GL-10	15	35	23	12	15	0	0	50	27	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	40	22	4	3	2	0	70	8	91
2019	GL-08	26	45	19	2	7	0	0	71	10	42
2019	GL-09	20	40	30	0	0	10	0	67	0	10
2019	GL-10	46	23	15	8	0	8	0	75	8	13
2018	GL	20	37	31	10	2	0	0	58	12	59
2018	GL-08	19	44	22	15	0	0	0	63	15	27
2018	GL-10	30	30	30	10	0	0	0	60	10	10
2017	GL	24	34	24	7	9	1	0	59	16	74
2017	GL-08	19	31	25	11	14	0	0	50	25	36
2017	GL-10	42	39	13	0	0	6	0	86	0	16
2014	GL	20	40	24	8	7	1	0	60	15	122
2014	GL-08	13	47	25	11	5	0	0	59	16	56
2014	GL-09	29	36	29	7	0	0	0	64	7	14
2014	GL-10	18	31	25	7	18	0	0	49	25	28
2011	GL	21	35	23	14	6	0	0	56	21	112
2011	GL-08	22	33	24	16	4	0	0	55	20	49
2011	GL-09	20	40	13	20	7	0	0	60	27	15
2011	GL-10	15	31	23	15	15	0	0	46	31	26
2008	GL	13	41	24	13	6	1	1	56	19	90
2008	GL-08	12	38	29	14	7	0	0	50	21	42
2008	GL-09	20	30	10	30	0	10	0	56	33	10
2008	GL-10	10	55	25	5	5	0	0	65	10	20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	32	24	10	4	2	1	61	15	92
2019	GL-08	24	33	21	7	10	5	0	60	18	42
2019	GL-09	20	40	20	20	0	0	0	60	20	10
2019	GL-10	50	36	7	7	0	0	0	86	7	14
2018	GL	25	20	31	10	3	10	0	51	15	59
2018	GL-08	26	26	30	11	0	7	0	56	12	27
2018	GL-10	30	10	20	20	0	20	0	50	25	10
2017	GL	25	24	26	10	10	3	3	53	20	74
2017	GL-08	19	25	22	14	17	0	3	46	31	36
2017	GL-10	48	39	0	0	0	6	6	100	0	16
2014	GL	33	27	24	7	8	0	1	61	16	122
2014	GL-08	29	32	25	8	4	0	2	62	12	56
2014	GL-09	43	14	36	0	7	0	0	57	7	14
2014	GL-10	18	33	20	11	18	0	0	51	29	28
2011	GL	31	25	25	11	4	4	0	59	16	114
2011	GL-08	32	26	20	16	2	4	0	60	19	50
2011	GL-09	25	19	38	0	13	6	0	47	13	16
2011	GL-10	23	38	27	8	4	0	0	62	12	26
2008	GL	19	33	24	6	11	6	1	56	18	90
2008	GL-08	21	21	26	5	19	7	0	46	26	42
2008	GL-09	20	20	30	20	0	10	0	44	22	10
2008	GL-10	10	60	20	0	5	5	0	74	5	20

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	GL	17	51	32	92
2019	GL-08	14	52	33	42
2019	GL-09	20	40	40	10
2019	GL-10	7	57	36	14
2018	GL	26	41	33	61
2018	GL-08	31	41	28	29
2018	GL-10	10	60	30	10
2017	GL	18	50	32	73
2017	GL-08	22	44	33	36
2017	GL-10	0	68	32	16
2014	GL	18	51	31	121
2014	GL-08	15	49	36	55
2014	GL-09	7	57	36	14
2014	GL-10	33	42	25	28
2011	GL	17	51	32	114
2011	GL-08	14	58	28	50
2011	GL-09	13	56	31	16
2011	GL-10	23	35	42	26

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	GL	44	38	6	6	0	6	16
2018	GL	50	19	6	19	0	6	16
2017	GL	38	23	0	23	15	0	13
2014	GL	50	9	18	5	9999	18	22
2011	GL	53	32	11	5	9999	0	19

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	45	16	8	4	1	71	12	92
2019	GL-08	29	45	17	2	7	0	74	10	42
2019	GL-09	20	50	20	10	0	0	70	10	10
2019	GL-10	36	36	14	14	0	0	71	14	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	29	22	1	1	6	74	2	90
2019	GL-08	48	24	21	2	2	2	73	5	42
2019	GL-09	10	60	30	0	0	0	70	0	10
2019	GL-10	50	36	14	0	0	0	86	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	92
2019	GL-08	17	83	42
2019	GL-10	0	100	14
2018	GL	22	78	60
2018	GL-08	31	69	29

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	50	50	12
2018	GL	38	62	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	12
2018	GL	0	100	13

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	42	58	12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	58	42	12
2018	GL	54	46	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	58	42	12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	58	42	12
2018	GL	46	54	13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	12
2018	GL	0	100	13

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	50	50	12

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	42	58	12
2018	GL	54	46	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	12
2018	GL	0	100	13

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	42	58	12
2018	GL	38	62	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	15	85	92
2019	GL-08	14	86	42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	23	25	5	5	15	4	55	14	92
2019	GL-08	21	26	21	5	5	14	7	61	12	42
2019	GL-09	30	10	50	0	10	0	0	40	10	10
2019	GL-10	36	21	14	7	0	21	0	73	9	14
2018	GL	18	20	26	8	10	15	3	46	22	61
2018	GL-08	17	31	17	7	17	7	3	54	27	29
2018	GL-10	20	0	10	20	0	40	10	40	40	10
2017	GL	20	19	14	14	12	15	6	50	33	74
2017	GL-08	22	14	19	14	14	8	8	43	33	36
2017	GL-10	19	32	6	6	0	26	10	80	10	16
2014	GL	15	21	22	7	9	21	6	48	22	122
2014	GL-08	18	18	21	5	11	23	4	49	22	56
2014	GL-09	14	29	21	7	7	7	14	55	18	14
2014	GL-10	7	33	31	7	4	11	7	49	13	28

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	30	24	4	4	13	0	62	10	91
2019	GL-08	24	29	24	0	7	17	0	63	9	42
2019	GL-09	30	10	50	0	10	0	0	40	10	10
2019	GL-10	38	38	8	8	0	8	0	83	8	13
2018	GL	21	36	21	8	7	7	0	61	16	61
2018	GL-08	28	38	21	7	7	0	0	66	14	29
2018	GL-10	20	20	10	10	10	30	0	57	29	10
2017	GL	26	25	18	8	11	11	1	58	22	74
2017	GL-08	31	14	28	6	14	6	3	48	21	36
2017	GL-10	26	48	13	0	0	13	0	85	0	16
2014	GL	27	28	23	8	4	10	0	61	14	122
2014	GL-08	29	27	21	7	5	11	0	62	14	56
2014	GL-09	36	21	29	14	0	0	0	57	14	14
2014	GL-10	18	35	25	11	0	11	0	59	12	28
2011	GL	35	34	18	5	4	4	0	72	9	114
2011	GL-08	32	40	18	2	2	6	0	77	4	50
2011	GL-09	44	31	6	6	13	0	0	75	19	16
2011	GL-10	35	27	23	8	4	4	0	64	12	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	9	91	92
2019	GL-10	0	100	14
2018	GL	11	89	61

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	9	91	91
2019	GL-08	12	88	42
2019	GL-10	0	100	14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	14	28	1	4	24	3	54	7	92
2019	GL-08	26	12	29	0	5	24	5	53	7	42
2019	GL-09	30	10	40	0	10	10	0	44	11	10
2019	GL-10	29	14	36	0	0	21	0	55	0	14
2018	GL	23	16	31	8	2	18	2	49	12	61
2018	GL-08	28	21	31	7	3	10	0	54	12	29
2018	GL-10	20	0	0	20	0	50	10	50	50	10
2017	GL	19	23	19	4	9	22	3	56	18	74
2017	GL-08	17	17	28	6	11	17	6	43	21	36
2017	GL-10	19	39	13	0	0	26	3	82	0	16
2014	GL	17	23	26	5	3	21	5	53	11	122
2014	GL-08	16	16	27	7	4	26	4	46	15	56
2014	GL-09	29	21	29	0	0	14	7	64	0	14
2014	GL-10	11	28	29	7	4	14	7	49	14	28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	24	26	2	3	17	1	61	7	92
2019	GL-08	24	19	29	2	5	21	0	55	9	42
2019	GL-09	30	10	40	0	10	0	10	44	11	10
2019	GL-10	36	36	14	0	0	14	0	83	0	14
2018	GL	23	42	25	3	2	5	0	68	5	60
2018	GL-08	31	41	24	0	3	0	0	72	3	29
2017	GL	22	30	15	4	11	17	1	63	18	73
2017	GL-08	19	22	25	6	11	14	3	50	20	36
2017	GL-10	26	48	6	0	0	19	0	92	0	16
2014	GL	26	32	23	5	2	12	0	66	8	122
2014	GL-08	23	31	25	4	4	14	0	63	8	56
2014	GL-09	36	29	29	0	0	7	0	69	0	14
2014	GL-10	18	35	25	11	0	11	0	59	12	28
2011	GL	34	41	13	4	4	5	0	79	7	113
2011	GL-08	33	43	12	2	4	6	0	80	7	49
2011	GL-09	38	38	13	0	13	0	0	75	13	16
2011	GL-10	31	38	19	8	0	4	0	72	8	26

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	20	21	24	16	18	0	1	41	35	92
2019	GL-08	24	14	26	17	17	0	2	39	34	42
2019	GL-09	20	30	20	20	10	0	0	50	30	10
2019	GL-10	14	29	21	21	14	0	0	43	36	14
2018	GL	8	18	31	13	30	0	0	26	43	61
2018	GL-08	14	24	31	0	31	0	0	38	31	29
2018	GL-10	10	20	20	20	30	0	0	30	50	10
2017	GL	14	16	17	23	26	1	3	31	51	74
2017	GL-08	11	17	17	19	31	0	6	29	53	36
2017	GL-10	19	6	16	32	26	0	0	26	58	16

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	30	20	8	5	0	1	67	13	92
2019	GL-08	33	31	21	5	7	0	2	66	12	42
2019	GL-09	30	20	20	30	0	0	0	50	30	10
2019	GL-10	57	21	14	7	0	0	0	79	7	14
2018	GL	27	30	35	3	5	0	0	57	8	60
2018	GL-08	21	36	36	4	4	0	0	57	7	28
2018	GL-10	50	30	0	10	10	0	0	80	20	10
2017	GL	20	36	24	12	4	1	1	58	17	74
2017	GL-08	17	36	31	11	3	0	3	54	14	36
2017	GL-10	26	48	6	6	6	6	0	79	14	16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	43	26	19	8	3	0	1	70	11	90
2019	GL-08	44	24	15	7	7	0	2	70	15	41
2019	GL-09	20	30	40	10	0	0	0	50	10	10
2019	GL-10	64	14	21	0	0	0	0	79	0	14
2018	GL	34	41	15	8	2	0	0	75	10	59
2018	GL-08	36	46	7	7	4	0	0	82	11	28
2018	GL-10	50	30	10	10	0	0	0	80	10	10
2017	GL	28	34	27	3	7	1	0	63	10	74
2017	GL-08	31	31	28	6	6	0	0	61	11	36
2017	GL-10	36	39	19	0	0	6	0	79	0	16

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	27	15	9	12	0	1	64	21	92
2019	GL-08	38	24	19	5	12	0	2	63	17	42
2019	GL-09	30	20	20	0	30	0	0	50	30	10
2019	GL-10	57	21	14	0	7	0	0	79	7	14
2018	GL	28	20	30	17	5	0	0	48	22	60
2018	GL-08	32	21	25	18	4	0	0	54	21	28
2018	GL-10	50	10	20	10	10	0	0	60	20	10
2017	GL	23	22	26	15	10	3	1	48	26	74
2017	GL-08	14	22	28	19	11	3	3	38	32	36
2017	GL-10	39	23	26	6	0	6	0	66	7	16

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	57	22	8	8	3	0	2	81	11	91
2019	GL-08	62	21	7	0	5	0	5	88	5	42
2019	GL-09	40	30	10	10	10	0	0	70	20	10
2019	GL-10	71	14	7	7	0	0	0	86	7	14
2018	GL	45	28	23	2	2	0	0	73	3	60
2018	GL-08	57	21	18	4	0	0	0	79	4	28
2018	GL-10	50	20	20	0	10	0	0	70	10	10
2017	GL	37	35	12	4	3	1	7	79	7	74
2017	GL-08	33	39	11	3	3	0	11	81	6	36
2017	GL-10	61	26	6	0	0	6	0	93	0	16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	43	28	16	2	7	0	3	74	9	92
2019	GL-08	48	21	19	2	7	0	2	71	10	42
2019	GL-09	30	20	20	0	20	0	10	56	22	10
2019	GL-10	50	36	7	0	7	0	0	86	7	14
2018	GL	37	27	19	10	5	2	0	66	16	59
2018	GL-08	50	18	18	11	4	0	0	68	14	28
2018	GL-10	50	20	10	10	10	0	0	70	20	10
2017	GL	38	30	21	6	4	1	0	69	10	73
2017	GL-08	36	31	19	8	6	0	0	67	14	36
2017	GL-10	59	21	14	0	0	7	0	85	0	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	33	24	7	4	1	1	64	11	90
2019	GL-08	32	34	22	2	7	0	2	68	10	41
2019	GL-09	0	50	20	10	10	10	0	56	22	10
2019	GL-10	57	21	14	7	0	0	0	79	7	14
2018	GL	22	35	22	13	7	0	2	58	20	60
2018	GL-08	18	43	14	11	11	0	4	63	22	28
2018	GL-10	30	20	30	20	0	0	0	50	20	10
2017	GL	23	40	19	11	4	3	0	65	16	73
2017	GL-08	17	47	17	11	6	3	0	66	17	36
2017	GL-10	45	34	14	0	0	7	0	85	0	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	32	24	8	2	1	1	65	10	91
2019	GL-08	31	33	21	5	5	2	2	68	10	42
2019	GL-09	0	60	30	10	0	0	0	60	10	10
2019	GL-10	71	14	7	7	0	0	0	86	7	14
2018	GL	25	35	22	10	5	2	2	62	16	60
2018	GL-08	29	36	18	11	4	0	4	67	15	28
2018	GL-10	40	40	10	0	0	10	0	89	0	10
2017	GL	34	35	17	4	7	3	0	72	11	73
2017	GL-08	22	44	17	8	6	3	0	69	14	36
2017	GL-10	62	31	0	0	0	7	0	100	0	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	33	21	2	5	1	1	71	8	91
2019	GL-08	38	29	21	0	10	0	2	68	10	42
2019	GL-09	0	50	20	10	10	10	0	56	22	10
2019	GL-10	64	36	0	0	0	0	0	100	0	14
2018	GL	31	38	16	11	3	0	0	69	15	61
2018	GL-08	34	34	10	17	3	0	0	69	21	29
2018	GL-10	30	40	30	0	0	0	0	70	0	10
2017	GL	33	32	16	10	6	3	0	67	16	73
2017	GL-08	31	31	14	14	8	3	0	63	23	36
2017	GL-10	55	31	7	0	0	7	0	93	0	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	32	19	5	5	1	70	11	91
2019	GL-08	40	31	17	2	10	0	71	12	42
2019	GL-09	20	20	40	10	10	0	40	20	10
2019	GL-10	57	29	7	7	0	0	86	7	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	37	14	4	1	1	1	80	6	91
2019	GL-08	40	33	19	2	2	0	2	76	5	42
2019	GL-09	10	60	10	10	0	10	0	78	11	10
2019	GL-10	64	36	0	0	0	0	0	100	0	14
2018	GL	42	32	18	8	0	0	0	73	8	60
2018	GL-08	46	32	18	4	0	0	0	79	4	28
2018	GL-10	50	20	10	20	0	0	0	70	20	10
2017	GL	29	36	15	8	7	3	1	68	16	72
2017	GL-08	19	44	17	11	6	3	0	66	17	36
2017	GL-10	34	31	14	14	0	7	0	70	15	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	53	31	9	1	3	1	1	86	5	90
2019	GL-08	55	24	14	2	2	0	2	80	5	42
2019	GL-09	20	50	0	0	20	10	0	78	22	10
2019	GL-10	64	29	7	0	0	0	0	93	0	14
2018	GL	51	27	14	5	3	0	0	78	8	59
2018	GL-08	56	19	15	7	4	0	0	74	11	27
2018	GL-10	70	30	0	0	0	0	0	100	0	10
2017	GL	41	40	11	4	1	1	0	83	6	72
2017	GL-08	43	40	9	9	0	0	0	83	9	35
2017	GL-10	52	34	7	0	0	7	0	93	0	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	59	26	7	2	3	1	2	87	6	90
2019	GL-08	62	24	7	2	0	0	5	90	3	42
2019	GL-10	64	29	7	0	0	0	0	93	0	14
2018	GL	57	25	12	3	3	0	0	82	7	60
2018	GL-08	68	11	11	4	7	0	0	79	11	28
2018	GL-10	80	20	0	0	0	0	0	100	0	10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	64	14	14	2	2	2	1	81	5	91
2019	GL-08	63	15	10	5	5	0	2	80	10	41
2019	GL-09	60	20	10	0	0	10	0	89	0	10
2019	GL-10	86	7	7	0	0	0	0	93	0	14
2018	GL	61	19	7	10	3	0	0	80	14	59
2018	GL-08	57	14	7	14	7	0	0	71	21	28
2018	GL-10	70	20	0	10	0	0	0	90	10	10
2017	GL	60	11	10	5	10	3	1	74	16	73
2017	GL-08	58	11	11	3	14	0	3	71	17	36
2017	GL-10	86	7	0	0	0	7	0	100	0	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	58	20	14	4	1	1	1	80	6	91
2019	GL-08	66	12	10	7	2	0	2	80	10	41
2019	GL-09	60	20	10	0	0	10	0	89	0	10
2019	GL-10	57	21	21	0	0	0	0	79	0	14
2018	GL	58	25	5	7	5	0	0	83	12	60
2018	GL-08	54	29	7	4	7	0	0	82	11	28
2018	GL-10	70	10	0	10	10	0	0	80	20	10
2017	GL	41	28	12	7	10	1	1	70	17	73
2017	GL-08	31	39	8	8	14	0	0	69	22	36
2017	GL-10	66	14	14	0	0	7	0	85	0	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	61	18	11	3	4	1	1	81	8	92
2019	GL-08	57	21	10	0	10	0	2	80	10	42
2019	GL-09	50	30	0	10	0	10	0	89	11	10
2019	GL-10	86	0	7	7	0	0	0	86	7	14
2018	GL	53	24	10	7	7	0	0	76	14	59
2018	GL-08	44	30	7	7	11	0	0	74	19	27
2018	GL-10	70	0	10	10	10	0	0	70	20	10
2017	GL	46	28	10	3	11	1	1	76	14	73
2017	GL-08	39	31	14	6	11	0	0	69	17	36
2017	GL-10	72	21	0	0	0	7	0	100	0	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	70	13	0	2	0	0	14	97	3	90
2019	GL-08	73	8	0	0	0	0	20	100	0	40
2019	GL-09	60	20	0	0	0	0	20	100	0	10
2019	GL-10	86	7	0	0	0	0	7	100	0	14
2018	GL	58	13	5	2	2	2	18	90	4	60
2018	GL-08	57	14	0	4	0	4	21	95	5	28
2018	GL-10	60	0	20	0	10	0	10	67	11	10
2017	GL	47	21	1	4	4	1	21	87	11	72
2017	GL-08	53	15	0	3	6	0	24	88	12	34
2017	GL-10	48	32	6	6	0	6	0	86	7	16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	67	16	7	2	1	2	4	89	4	91
2019	GL-08	68	15	7	2	2	2	2	87	5	41
2019	GL-09	50	20	0	10	0	10	10	88	13	10
2019	GL-10	86	0	14	0	0	0	0	86	0	14
2018	GL	55	32	12	0	0	0	2	88	0	60
2018	GL-08	61	36	0	0	0	0	4	100	0	28
2018	GL-10	80	10	10	0	0	0	0	90	0	10
2017	GL	52	29	8	1	4	3	3	86	6	74
2017	GL-08	56	31	6	3	3	0	3	89	6	36
2017	GL-10	58	29	6	0	0	6	0	93	0	16

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	66	20	4	2	2	2	3	91	5	90
2019	GL-08	63	24	0	2	2	2	5	95	5	41
2019	GL-09	70	10	0	10	0	10	0	89	11	10
2019	GL-10	86	14	0	0	0	0	0	100	0	14
2018	GL	59	22	10	7	2	0	0	81	8	59
2018	GL-08	50	21	14	14	0	0	0	71	14	28
2018	GL-10	60	30	0	0	10	0	0	90	10	10
2017	GL	42	28	11	5	5	1	7	76	12	74
2017	GL-08	42	19	17	11	6	0	6	65	18	36
2017	GL-10	45	36	0	0	6	6	6	93	7	16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	69	18	4	5	1	0	2	89	7	91
2019	GL-08	61	24	5	5	2	0	2	88	8	41
2019	GL-09	70	20	0	10	0	0	0	90	10	10
2019	GL-10	71	14	7	7	0	0	0	86	7	14
2018	GL	58	28	12	2	0	0	0	87	2	60
2018	GL-08	62	21	14	3	0	0	0	83	3	29
2017	GL	50	37	7	3	0	1	3	90	3	74
2017	GL-08	42	47	6	3	0	0	3	91	3	36
2017	GL-10	61	26	6	0	0	6	0	93	0	16

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	40	22	11	3	64	14	92
2019	GL-08	31	38	19	10	2	69	12	42
2019	GL-09	10	50	10	10	20	60	30	10
2019	GL-10	29	57	0	14	0	86	14	14
2018	GL	13	40	28	13	5	53	18	60
2018	GL-08	17	38	28	14	3	55	17	29
2018	GL-10	20	40	10	20	10	60	30	10
2017	GL	12	31	40	8	8	44	16	73
2017	GL-08	9	34	46	6	6	43	11	35
2017	GL-10	26	36	26	0	13	61	13	16

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	5	12	21	41	20	1	0	61	18	91
2019	GL-08	10	10	19	40	21	0	0	62	19	42
2019	GL-10	0	7	14	43	36	0	0	79	7	14
2018	GL	2	18	28	33	20	0	0	52	20	61
2018	GL-08	0	21	24	34	21	0	0	55	21	29
2018	GL-10	10	20	10	30	30	0	0	60	30	10
2017	GL	5	18	30	27	16	1	3	45	24	74
2017	GL-08	3	22	33	28	14	0	0	42	25	36
2017	GL-10	6	0	26	26	29	6	6	63	7	16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	32	28	3	5	8	0	60	9	92
2019	GL-08	36	26	21	2	7	7	0	67	10	42
2019	GL-09	0	70	10	0	10	10	0	78	11	10
2019	GL-10	29	29	36	0	7	0	0	57	7	14
2018	GL	23	28	28	8	8	5	0	53	17	61
2018	GL-08	28	34	28	7	3	0	0	62	10	29
2018	GL-10	20	20	20	0	20	20	0	50	25	10
2017	GL	15	26	30	7	8	12	1	48	18	73
2017	GL-08	14	31	25	8	11	8	3	50	22	36
2017	GL-10	21	28	17	7	0	28	0	66	9	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	35	15	12	8	4	64	20	92
2019	GL-08	36	31	17	7	7	2	68	15	42
2019	GL-09	10	60	10	10	0	10	78	11	10
2019	GL-10	29	43	7	7	14	0	71	21	14
2018	GL	21	31	23	15	8	2	53	23	61
2018	GL-08	24	38	21	14	3	0	62	17	29
2018	GL-10	30	10	20	10	20	10	44	33	10
2017	GL	12	37	29	7	12	3	51	20	74
2017	GL-08	17	31	31	8	11	3	49	20	36
2017	GL-10	13	61	6	6	6	6	79	14	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	9	91	92
2019	GL-08	7	93	42
2019	GL-09	30	70	10
2019	GL-10	0	100	14
2017	GL	11	89	73
2017	GL-08	14	86	36
2017	GL-10	0	100	16
2014	GL	12	88	122
2014	GL-08	14	86	56
2014	GL-09	0	100	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	25	25	14	12	2	0	22	78	92
2019	GL-08	21	29	24	14	7	5	0	23	78	42
2019	GL-09	40	20	20	10	10	0	0	40	60	10
2019	GL-10	14	7	43	29	7	0	0	14	86	14
2018	GL	20	16	25	21	16	0	2	20	80	61
2018	GL-08	21	21	14	28	14	0	3	21	79	29
2018	GL-10	10	20	40	10	20	0	0	10	90	10
2017	GL	15	24	21	19	20	0	0	15	85	74
2017	GL-08	17	28	17	28	11	0	0	17	83	36
2017	GL-10	19	6	29	6	39	0	0	19	81	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	64	36	70
2019	GL-08	68	32	31
2019	GL-10	58	42	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	30	70	66
2019	GL-08	31	69	29
2019	GL-10	25	75	12
2018	GL	21	79	48
2018	GL-08	14	86	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	13	15	15	29	22	3	3	30	55	68
2019	GL-08	10	13	19	29	23	3	3	24	55	31
2019	GL-10	17	33	17	8	25	0	0	50	33	12
2018	GL	6	21	17	17	30	4	4	30	51	47
2018	GL-08	0	23	9	32	23	5	9	26	63	22
2017	GL	11	17	11	23	28	0	10	32	56	62
2017	GL-08	10	17	13	23	27	0	10	30	56	30
2017	GL-10	16	20	16	24	24	0	0	36	48	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	4	13	22	28	26	1	4	19	58	68
2019	GL-08	3	13	29	23	26	3	3	17	52	31
2019	GL-10	0	17	33	25	25	0	0	17	50	12
2018	GL	2	15	15	28	38	0	2	17	67	47
2018	GL-08	0	18	14	36	27	0	5	19	67	22
2017	GL	5	13	12	24	40	0	6	19	68	63
2017	GL-08	3	13	7	33	37	0	7	18	75	30
2017	GL-10	8	8	20	16	48	0	0	16	64	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	46	16	15	8	10	1	4	65	19	89
2019	GL-08	38	14	21	7	12	0	7	56	21	42
2019	GL-10	43	21	7	14	14	0	0	64	29	14
2018	GL	30	17	18	10	17	2	7	51	29	60
2018	GL-08	36	11	21	11	14	0	7	50	27	28
2018	GL-10	20	20	10	20	20	0	10	44	44	10

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment