2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	43	6	8	2	0	83	10	348
2019	FI-01	44	47	3	2	3	0	92	5	59
2019	FI-02	49	36	5	9	1	0	85	10	106
2019	FI-03	31	46	9	11	2	0	78	13	121
2019	FI-04	44	40	8	6	2	0	85	8	52
2017	FI	33	53	5	8	1	0	86	9	315
2017	FI-01	48	41	5	5	0	0	90	5	58
2017	FI-02	29	59	3	9	1	0	88	9	117
2017	FI-03	27	54	7	11	1	0	82	12	92
2017	FI-04	37	51	5	5	2	0	88	7	41
2014	FI	44	44	5	5	2	0	88	7	393
2014	FI-01	46	44	6	2	1	0	90	4	81
2014	FI-02	47	40	5	8	1	0	87	8	154
2014	FI-03	40	48	4	5	4	0	87	9	111
2014	FI-04	44	47	9	0	0	0	91	0	43
2011	FI	45	45	4	5	1	0	90	6	458
2011	FI-01	49	50	1	0	0	0	99	0	105
2011	FI-02	45	44	5	5	1	0	89	6	150
2011	FI-03	42	43	3	9	2	0	85	12	130
2011	FI-04	43	43	7	6	0	0	87	6	67
2008	FI	40	47	5	5	2	0	88	7	329
2008	FI-01	44	46	3	3	3	1	91	6	71
2008	FI-02	39	46	7	6	1	0	86	7	114
2008	FI-03	39	46	6	5	3	0	85	9	94
2008	FI-04	32	61	5	0	3	0	92	3	38

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	29	7	12	4	1	77	16	347
2019	FI-01	59	24	3	7	7	0	83	14	59
2019	FI-02	56	24	6	9	5	1	80	14	106
2019	FI-03	41	28	11	17	3	1	69	20	120
2019	FI-04	40	38	6	13	2	0	79	15	52
2017	FI	43	27	10	15	4	0	71	20	317
2017	FI-01	64	24	3	7	2	0	88	8	59
2017	FI-02	41	26	9	17	6	1	67	23	117
2017	FI-03	34	28	13	20	5	0	62	25	93
2017	FI-04	39	34	12	12	2	0	73	15	41
2014	FI	41	31	11	12	5	0	72	17	393
2014	FI-01	43	30	11	10	6	0	73	16	81
2014	FI-02	45	27	13	12	3	0	71	16	154
2014	FI-03	38	31	9	14	8	0	68	23	111
2014	FI-04	37	42	7	14	0	0	79	14	43
2011	FI	41	28	9	16	4	1	70	20	458
2011	FI-01	63	15	8	12	1	1	79	13	105
2011	FI-02	32	33	8	19	6	1	66	26	150
2011	FI-03	34	35	8	18	4	1	69	22	130
2011	FI-04	42	24	18	12	4	0	66	16	67
2008	FI	40	31	9	16	3	0	71	19	327
2008	FI-01	56	18	6	20	0	0	75	20	71
2008	FI-02	30	32	12	21	4	1	63	25	114
2008	FI-03	36	39	6	15	3	0	76	18	94
2008	FI-04	44	36	14	3	3	0	81	6	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	37	7	9	3	0	0	80	12	348
2019	FI-01	45	40	7	5	3	0	0	85	8	60
2019	FI-02	50	31	8	8	3	0	0	82	10	105
2019	FI-03	36	39	7	14	5	0	0	74	19	121
2019	FI-04	52	38	6	4	0	0	0	90	4	52
2017	FI	38	40	10	9	2	0	0	79	11	317
2017	FI-01	54	29	10	5	2	0	0	83	7	59
2017	FI-02	32	45	10	11	1	0	0	78	12	117
2017	FI-03	30	47	12	10	1	0	0	77	11	93
2017	FI-04	46	34	7	5	7	0	0	80	12	41
2014	FI	41	43	7	6	2	0	0	84	8	392
2014	FI-01	40	42	12	4	2	0	0	81	6	81
2014	FI-02	48	40	6	5	0	1	0	89	5	154
2014	FI-03	35	48	4	8	5	0	0	84	13	110
2014	FI-04	37	37	12	12	2	0	0	74	14	43
2011	FI	41	41	8	5	4	0	0	82	9	456
2011	FI-01	44	40	7	7	1	1	0	85	8	104
2011	FI-02	45	34	11	5	4	0	1	80	9	149
2011	FI-03	35	46	8	6	5	0	0	81	12	130
2011	FI-04	37	48	6	3	6	0	0	85	9	67

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	32	41	11	10	5	0	0	74	16	346
2019	FI-01	28	42	15	8	5	2	0	71	14	60
2019	FI-02	31	37	12	15	5	0	0	68	20	106
2019	FI-03	32	45	8	9	5	0	0	78	14	121
2019	FI-04	45	37	8	4	6	0	0	82	10	49
2018	FI	31	51	6	8	4	0	0	82	11	327
2018	FI-01	30	54	5	7	4	0	0	84	11	57
2018	FI-02	30	49	7	9	5	0	0	79	14	102
2018	FI-03	29	55	6	5	4	0	1	85	9	111
2018	FI-04	39	39	8	12	2	0	0	78	14	49
2017	FI	32	46	9	9	4	0	0	79	13	317
2017	FI-01	34	44	7	8	5	0	2	79	14	59
2017	FI-02	26	51	8	10	4	0	0	78	15	117
2017	FI-03	29	47	12	9	3	0	0	76	12	93
2017	FI-04	54	32	7	2	5	0	0	85	7	41
2014	FI	31	45	12	9	3	0	0	77	12	393
2014	FI-01	27	43	11	12	6	0	0	70	19	81
2014	FI-02	34	45	14	7	1	0	0	79	8	154
2014	FI-03	28	48	12	8	5	0	0	76	13	111
2014	FI-04	39	44	5	9	0	0	2	86	10	43
2011	FI	30	48	13	6	3	0	0	78	9	458
2011	FI-01	23	52	11	10	4	0	0	75	13	105
2011	FI-02	31	49	14	5	1	0	0	79	7	150
2011	FI-03	28	49	12	6	4	0	0	78	10	130
2011	FI-04	42	42	12	3	1	0	0	84	4	67
2008	FI	24	46	15	11	4	0	1	70	15	330
2008	FI-01	17	56	15	10	3	0	0	72	13	72
2008	FI-02	16	53	16	11	4	0	0	68	16	114
2008	FI-03	30	38	15	12	3	0	2	70	15	94
2008	FI-04	42	37	11	11	0	0	0	79	11	38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	37	6	6	2	0	86	8	347
2019	FI-01	52	35	3	7	3	0	87	10	60
2019	FI-02	52	34	6	6	3	0	86	9	104
2019	FI-03	39	44	8	8	1	0	83	9	121
2019	FI-04	67	29	2	2	0	0	96	2	52
2017	FI	47	41	5	5	1	1	89	6	315
2017	FI-01	57	36	2	5	0	0	93	5	58
2017	FI-02	44	43	9	3	0	2	88	3	117
2017	FI-03	44	45	5	6	0	0	88	6	92
2017	FI-04	56	37	0	0	7	0	93	7	41
2014	FI	45	43	7	3	2	0	88	5	393
2014	FI-01	41	49	6	2	1	0	90	4	81
2014	FI-02	47	42	6	3	2	0	89	4	154
2014	FI-03	42	40	9	5	3	1	83	8	111
2014	FI-04	58	37	5	0	0	0	95	0	43

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	34	10	7	4	0	0	80	10	348
2019	FI-01	45	32	10	8	5	0	0	77	13	60
2019	FI-02	48	33	13	1	5	0	0	81	6	106
2019	FI-03	41	39	8	8	3	0	0	80	12	121
2019	FI-04	57	24	6	12	2	0	0	80	14	51
2018	FI	43	37	9	8	3	0	0	80	11	325
2018	FI-01	49	40	7	0	2	0	2	91	2	57
2018	FI-02	45	37	6	9	3	0	0	82	12	102
2018	FI-03	41	32	13	10	4	0	0	73	14	109
2018	FI-04	39	45	4	8	4	0	0	84	12	49
2017	FI	39	38	12	7	4	0	0	77	11	316
2017	FI-01	53	31	9	3	3	0	0	84	7	58
2017	FI-02	38	38	15	6	3	0	0	75	9	117
2017	FI-03	37	38	12	12	1	0	1	75	13	93
2017	FI-04	32	46	7	2	12	0	0	78	15	41
2014	FI	31	39	16	10	4	0	1	70	14	393
2014	FI-01	32	36	14	11	6	0	1	69	18	81
2014	FI-02	42	38	12	5	3	0	1	80	8	154
2014	FI-03	21	41	18	14	5	1	1	62	19	111
2014	FI-04	16	44	23	14	2	0	0	60	16	43
2011	FI	35	40	11	9	3	0	1	77	12	458
2011	FI-01	41	39	10	7	1	0	3	82	8	105
2011	FI-02	43	37	10	6	2	1	1	82	8	150
2011	FI-03	28	42	12	14	4	0	1	71	18	130
2011	FI-04	19	51	16	7	6	0	0	70	13	67

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	47	11	5	4	0	81	9	349
2019	FI-01	33	50	10	3	3	0	83	7	60
2019	FI-02	32	46	16	3	3	0	78	6	106
2019	FI-03	28	50	11	5	6	0	79	11	121
2019	FI-04	52	42	2	2	2	0	94	4	52
2018	FI	33	44	14	6	3	0	77	9	323
2018	FI-01	39	40	14	5	2	0	79	7	57
2018	FI-02	31	49	10	6	4	0	80	10	100
2018	FI-03	30	46	14	7	3	0	76	10	111
2018	FI-04	45	32	13	6	4	0	77	11	47
2017	FI	25	49	14	9	3	0	74	12	317
2017	FI-01	29	42	19	8	2	0	71	10	59
2017	FI-02	20	53	15	9	3	0	73	13	117
2017	FI-03	28	42	15	10	4	1	71	14	93
2017	FI-04	32	56	5	2	5	0	88	7	41
2014	FI	25	50	13	9	3	0	76	11	393
2014	FI-01	22	46	22	9	1	0	68	10	81
2014	FI-02	27	51	12	7	2	0	79	9	154
2014	FI-03	24	52	8	12	4	0	77	15	111
2014	FI-04	30	54	7	5	5	0	84	9	43
2011	FI	28	50	12	7	4	0	78	10	456
2011	FI-01	26	48	16	6	4	0	74	10	104
2011	FI-02	26	49	11	9	5	0	75	14	149
2011	FI-03	28	54	10	6	2	0	82	8	130
2011	FI-04	33	45	13	6	3	0	78	9	67
2008	FI	32	47	11	7	2	0	80	9	329
2008	FI-01	32	43	13	7	6	0	75	13	72
2008	FI-02	26	52	13	7	1	1	79	8	114
2008	FI-03	33	45	12	8	2	0	78	10	93
2008	FI-04	42	55	3	0	0	0	97	0	38

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	38	16	7	5	0	0	72	12	348
2019	FI-01	32	42	19	3	3	0	0	75	7	59
2019	FI-02	36	40	16	5	4	0	0	75	8	106
2019	FI-03	30	39	15	8	8	0	0	69	17	121
2019	FI-04	44	33	12	8	2	0	2	78	10	52
2018	FI	28	37	19	7	9	1	0	65	16	325
2018	FI-01	30	46	16	0	7	0	0	77	7	56
2018	FI-02	28	39	18	8	6	1	0	68	14	102
2018	FI-03	27	35	19	7	12	0	0	62	19	110
2018	FI-04	27	31	22	8	12	0	0	57	20	49
2017	FI	22	39	19	13	8	0	0	60	20	316
2017	FI-01	29	37	15	14	3	2	0	67	17	59
2017	FI-02	21	38	25	10	7	0	0	58	17	117
2017	FI-03	24	34	16	14	12	0	0	58	26	93
2017	FI-04	10	53	18	15	5	0	0	63	20	40
2014	FI	23	41	19	12	4	0	1	64	17	393
2014	FI-01	23	40	22	9	4	0	2	65	13	81
2014	FI-02	25	41	21	10	3	0	0	66	12	154
2014	FI-03	14	44	17	16	8	0	0	59	24	111
2014	FI-04	35	35	12	16	2	0	0	70	19	43
2011	FI	24	46	18	8	3	0	0	70	12	458
2011	FI-01	29	40	22	7	3	0	0	69	10	105
2011	FI-02	20	51	17	7	5	0	0	71	12	150
2011	FI-03	19	47	19	10	4	1	0	67	14	130
2011	FI-04	31	45	13	7	1	1	0	77	9	67

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	42	12	12	4	0	73	15	346
2019	FI-01	29	44	15	10	0	2	74	10	59
2019	FI-02	39	40	10	9	3	0	79	11	105
2019	FI-03	20	48	10	16	7	0	68	22	121
2019	FI-04	41	37	14	8	0	0	78	8	51
2018	FI	26	43	14	10	7	0	69	17	325
2018	FI-01	33	39	14	9	5	0	72	14	57
2018	FI-02	26	41	17	6	9	1	68	15	100
2018	FI-03	21	48	15	12	5	0	68	16	111
2018	FI-04	27	41	8	14	10	0	67	24	49
2017	FI	24	45	16	11	4	0	69	15	317
2017	FI-01	29	41	19	10	2	0	70	12	59
2017	FI-02	26	44	15	12	3	0	70	15	117
2017	FI-03	21	42	18	11	8	0	64	18	93
2017	FI-04	20	61	10	7	2	0	80	10	41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	43	11	4	2	0	83	6	348
2019	FI-01	47	37	12	3	0	0	85	3	59
2019	FI-02	45	38	10	4	3	0	83	7	106
2019	FI-03	31	51	9	6	2	1	83	8	121
2019	FI-04	48	44	8	0	0	0	92	0	52
2018	FI	40	47	9	3	1	0	87	4	325
2018	FI-01	39	44	12	4	2	0	82	5	57
2018	FI-02	41	49	6	3	1	0	90	4	102
2018	FI-03	33	55	10	2	1	0	87	3	110
2018	FI-04	54	29	8	6	2	0	83	8	48
2017	FI	32	50	11	4	2	1	83	6	316
2017	FI-01	29	49	14	7	2	0	78	8	59
2017	FI-02	33	50	11	3	2	1	84	4	117
2017	FI-03	32	47	13	5	2	1	79	8	92
2017	FI-04	37	61	2	0	0	0	98	0	41
2014	FI	35	48	13	3	1	0	83	4	393
2014	FI-01	36	47	15	2	0	0	83	2	81
2014	FI-02	35	48	14	2	1	1	84	3	154
2014	FI-03	31	47	14	7	2	0	77	9	111
2014	FI-04	46	49	5	0	0	0	95	0	43
2011	FI	34	50	9	4	2	1	84	6	456
2011	FI-01	35	47	11	5	3	0	82	8	104
2011	FI-02	30	54	10	3	3	1	85	5	150
2011	FI-03	32	51	10	5	2	2	84	6	130
2011	FI-04	45	42	6	6	0	0	88	6	66
2008	FI	40	45	8	5	2	0	85	7	330
2008	FI-01	38	42	11	6	3	1	80	8	72
2008	FI-02	39	45	9	5	2	0	84	7	114
2008	FI-03	36	49	9	5	1	0	85	6	94
2008	FI-04	58	37	3	0	3	0	95	3	38

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	43	15	6	5	0	74	11	348
2019	FI-01	37	46	10	5	2	0	83	7	59
2019	FI-02	30	45	18	3	4	0	75	7	106
2019	FI-03	27	42	17	8	6	0	69	14	121
2019	FI-04	37	42	12	6	4	0	79	10	52
2018	FI	30	37	17	11	6	0	66	17	323
2018	FI-01	30	37	19	11	4	0	67	14	57
2018	FI-02	29	40	16	12	3	0	69	15	100
2018	FI-03	28	34	21	9	8	0	62	17	111
2018	FI-04	38	32	6	11	13	0	70	23	47
2017	FI	24	40	20	10	6	0	64	16	316
2017	FI-01	29	39	20	8	3	0	68	12	59
2017	FI-02	21	41	21	11	5	1	63	16	117
2017	FI-03	27	34	21	10	9	0	61	18	92
2017	FI-04	22	49	17	7	5	0	71	12	41

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	44	40	11	3	2	0	84	5	348
2019	FI-01	46	42	10	2	0	0	88	2	59
2019	FI-02	47	35	15	2	1	0	82	3	106
2019	FI-03	36	46	12	3	2	0	83	6	121
2019	FI-04	56	37	6	0	2	0	92	2	52
2018	FI	44	38	12	5	1	0	82	6	325
2018	FI-01	46	39	14	0	2	0	84	2	57
2018	FI-02	40	42	10	7	1	0	82	8	102
2018	FI-03	45	36	12	6	0	0	82	6	110
2018	FI-04	52	33	10	2	2	0	85	4	48
2017	FI	43	37	14	3	2	1	81	5	316
2017	FI-01	50	26	17	5	0	2	77	5	58
2017	FI-02	38	40	16	3	3	1	78	5	117
2017	FI-03	42	39	14	2	3	0	81	5	93
2017	FI-04	54	41	2	2	0	0	95	2	41
2014	FI	48	38	9	3	1	0	87	4	393
2014	FI-01	46	38	12	4	0	0	84	4	81
2014	FI-02	49	40	8	1	1	0	89	3	154
2014	FI-03	48	37	10	4	2	0	85	5	111
2014	FI-04	58	35	5	2	0	0	93	2	43
2011	FI	48	39	9	2	1	0	87	4	457
2011	FI-01	46	38	13	2	1	0	84	3	104
2011	FI-02	46	39	9	3	3	0	85	6	150
2011	FI-03	44	45	9	2	1	0	88	2	130
2011	FI-04	60	31	6	3	0	0	91	3	67

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	39	18	6	3	0	0	73	9	348
2019	FI-01	37	32	20	8	0	0	2	71	9	59
2019	FI-02	30	43	20	4	3	0	0	74	7	106
2019	FI-03	28	40	19	7	5	0	0	69	12	121
2019	FI-04	50	37	10	2	2	0	0	87	4	52
2018	FI	33	38	15	10	3	0	0	71	14	324
2018	FI-01	35	37	18	9	2	0	0	72	11	57
2018	FI-02	28	40	17	12	4	0	0	67	16	101
2018	FI-03	30	41	15	9	5	0	0	71	14	110
2018	FI-04	46	33	6	13	2	0	0	79	15	48
2017	FI	24	45	15	11	5	0	0	69	16	315
2017	FI-01	28	41	10	17	3	0	0	69	21	58
2017	FI-02	19	47	19	9	5	1	0	66	15	116
2017	FI-03	28	40	15	11	6	0	0	68	17	93
2017	FI-04	32	51	7	7	2	0	0	83	10	41
2014	FI	22	47	18	8	5	1	0	69	13	393
2014	FI-01	16	43	27	10	2	0	1	60	13	81
2014	FI-02	23	48	17	7	5	0	0	71	12	154
2014	FI-03	20	42	19	10	7	2	0	63	17	111
2014	FI-04	33	58	2	7	0	0	0	91	7	43
2011	FI	29	47	15	8	2	0	0	76	10	458
2011	FI-01	27	46	19	6	2	1	0	73	8	105
2011	FI-02	27	51	13	5	3	0	0	78	9	150
2011	FI-03	27	48	15	8	2	1	0	75	9	130
2011	FI-04	37	37	10	15	0	0	0	75	15	67

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	41	36	15	5	3	0	0	77	8	347
2019	FI-01	47	24	15	14	0	0	0	71	14	59
2019	FI-02	37	42	17	2	3	0	0	78	5	106
2019	FI-03	36	39	13	7	5	0	0	75	12	120
2019	FI-04	56	35	8	0	2	0	0	90	2	52
2018	FI	33	41	16	7	3	0	0	74	10	325
2018	FI-01	32	51	16	0	2	0	0	82	2	57
2018	FI-02	31	43	19	5	2	0	0	75	7	102
2018	FI-03	32	40	17	8	3	0	0	72	11	110
2018	FI-04	44	31	8	10	6	0	0	75	17	48
2017	FI	33	42	11	10	3	0	0	75	14	316
2017	FI-01	40	41	9	9	2	0	0	81	10	58
2017	FI-02	28	46	14	9	3	0	0	74	12	117
2017	FI-03	32	37	12	14	5	0	0	69	19	93
2017	FI-04	41	41	7	7	2	0	0	83	10	41
2014	FI	26	43	18	7	4	0	1	70	11	393
2014	FI-01	22	46	22	7	2	0	0	68	10	81
2014	FI-02	33	41	16	6	3	0	1	74	9	154
2014	FI-03	23	42	18	10	5	1	1	66	16	111
2014	FI-04	23	49	19	5	5	0	0	72	9	43

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	44	12	5	4	0	0	79	9	345
2019	FI-01	45	38	8	7	2	0	0	83	8	60
2019	FI-02	36	46	11	5	2	0	0	82	7	107
2019	FI-03	25	48	15	7	5	0	0	73	12	119
2019	FI-04	43	43	8	2	4	0	0	86	6	49
2018	FI	31	38	16	9	5	0	0	70	14	324
2018	FI-01	40	33	16	9	2	0	0	74	11	57
2018	FI-02	26	45	19	7	3	0	0	72	10	102
2018	FI-03	28	38	18	10	6	0	0	66	16	109
2018	FI-04	42	31	8	8	10	0	0	73	19	48
2017	FI	26	42	19	10	3	0	0	68	13	315
2017	FI-01	33	45	16	5	2	0	0	78	7	58
2017	FI-02	22	43	24	9	3	0	0	65	11	117
2017	FI-03	27	33	18	17	4	0	0	60	22	92
2017	FI-04	27	49	15	7	2	0	0	76	10	41
2014	FI	27	47	16	8	2	1	0	74	10	393
2014	FI-01	36	38	17	7	1	0	0	74	9	81
2014	FI-02	29	51	13	4	3	0	0	80	7	154
2014	FI-03	18	47	17	13	3	2	1	67	16	111
2014	FI-04	28	51	14	7	0	0	0	79	7	43
2011	FI	30	50	12	6	1	0	0	80	8	456
2011	FI-01	37	48	10	3	2	1	0	85	5	104
2011	FI-02	29	51	11	8	0	1	0	81	8	150
2011	FI-03	26	52	12	7	3	0	0	78	10	130
2011	FI-04	29	44	20	8	0	0	0	73	8	66

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	43	13	5	3	0	79	8	347
2019	FI-01	40	42	13	2	3	0	82	5	60
2019	FI-02	40	41	14	4	2	0	80	6	106
2019	FI-03	26	50	15	6	3	0	76	9	119
2019	FI-04	52	37	6	4	2	0	88	6	52
2018	FI	33	44	12	8	3	0	78	11	326
2018	FI-01	40	40	16	0	4	0	81	4	57
2018	FI-02	28	46	13	9	4	0	75	13	102
2018	FI-03	31	46	11	10	3	0	77	13	111
2018	FI-04	44	38	6	10	2	0	81	13	48
2017	FI	32	43	18	4	4	0	75	7	314
2017	FI-01	48	24	19	5	2	2	74	7	58
2017	FI-02	26	48	20	4	3	0	73	7	117
2017	FI-03	28	48	15	3	5	0	76	9	91
2017	FI-04	39	41	12	2	5	0	80	7	41
2014	FI	32	48	13	5	2	0	80	7	391
2014	FI-01	37	37	20	4	2	0	74	6	81
2014	FI-02	30	52	13	1	3	1	82	5	153
2014	FI-03	32	50	5	11	2	0	82	13	110
2014	FI-04	30	53	14	2	0	0	84	2	43
2011	FI	34	50	9	4	3	0	84	7	457
2011	FI-01	37	44	10	6	3	0	81	9	105
2011	FI-02	32	52	8	3	5	0	84	8	149
2011	FI-03	32	55	8	3	2	0	87	5	130
2011	FI-04	39	46	9	3	3	0	85	6	67
2008	FI	36	48	10	3	2	0	84	6	329
2008	FI-01	43	42	6	6	4	0	85	10	72
2008	FI-02	27	58	8	4	2	1	87	5	113
2008	FI-03	35	44	16	3	2	0	79	5	94
2008	FI-04	45	50	5	0	0	0	95	0	38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	37	15	7	3	0	0	76	10	348
2019	FI-01	56	25	10	3	5	0	0	81	8	59
2019	FI-02	43	42	9	4	1	0	1	86	5	107
2019	FI-03	33	42	16	8	1	0	0	75	9	121
2019	FI-04	24	29	27	10	10	0	0	53	20	51
2018	FI	38	33	18	6	3	0	1	72	10	327
2018	FI-01	54	32	7	4	4	0	0	86	7	57
2018	FI-02	45	33	16	4	1	0	1	79	5	102
2018	FI-03	31	36	24	5	4	0	1	67	8	111
2018	FI-04	27	31	22	12	8	0	0	57	20	49
2017	FI	44	36	13	5	2	0	0	80	7	316
2017	FI-01	51	44	5	0	0	0	0	95	0	59
2017	FI-02	50	36	10	2	2	0	0	86	3	117
2017	FI-03	39	35	15	8	3	0	0	74	11	93
2017	FI-04	30	23	25	20	3	0	0	53	23	40
2014	FI	40	41	13	3	3	0	0	81	6	393
2014	FI-01	52	37	6	2	2	0	0	89	5	81
2014	FI-02	45	42	12	1	0	0	0	87	1	154
2014	FI-03	27	48	17	3	5	0	0	75	8	111
2014	FI-04	28	30	23	12	7	0	0	58	19	43
2011	FI	36	36	18	7	3	0	0	72	10	457
2011	FI-01	50	39	10	2	0	0	0	89	2	105
2011	FI-02	40	41	12	6	0	0	1	82	6	149
2011	FI-03	32	33	26	6	2	0	0	65	8	130
2011	FI-04	15	22	27	18	16	0	1	38	35	67
2008	FI	26	41	19	11	2	0	1	68	13	330
2008	FI-01	42	36	17	3	1	0	1	79	4	72
2008	FI-02	27	42	16	11	4	1	0	70	14	114
2008	FI-03	19	49	22	7	2	0	0	68	10	94
2008	FI-04	8	29	24	34	3	0	3	38	38	38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	9	28	36	22	4	0	1	27	37	349
2019	FI-01	5	12	37	35	10	0	2	46	17	60
2019	FI-02	8	21	34	30	6	0	2	37	29	106
2019	FI-03	12	37	33	16	2	0	1	18	49	121
2019	FI-04	8	37	44	8	2	0	2	10	45	52
2018	FI	10	23	40	19	6	1	1	25	34	323
2018	FI-01	5	14	54	16	11	0	0	26	19	57
2018	FI-02	11	19	40	22	8	0	0	30	30	100
2018	FI-03	10	31	39	17	1	0	2	19	42	109
2018	FI-04	16	27	24	22	8	0	2	31	44	49
2017	FI	8	27	40	16	4	1	3	21	37	314
2017	FI-01	5	10	41	29	7	2	5	39	17	58
2017	FI-02	9	26	38	18	4	2	4	24	36	117
2017	FI-03	13	32	42	8	4	0	1	12	46	91
2017	FI-04	2	44	41	10	2	0	0	12	46	41
2014	FI	9	33	36	15	5	1	2	20	43	393
2014	FI-01	10	21	41	21	5	0	2	27	32	81
2014	FI-02	2	34	38	17	5	1	2	23	38	154
2014	FI-03	16	38	30	9	6	0	1	15	55	111
2014	FI-04	14	40	33	12	2	0	0	14	54	43
2011	FI	14	32	33	14	4	1	2	19	47	457
2011	FI-01	6	23	43	20	4	3	1	25	30	104
2011	FI-02	8	33	32	16	7	1	4	24	43	150
2011	FI-03	20	34	32	12	2	0	0	14	54	130
2011	FI-04	25	42	22	7	1	1	0	9	68	67
2008	FI	10	31	42	12	4	0	1	17	41	329
2008	FI-01	8	21	45	20	3	0	3	23	30	71
2008	FI-02	9	26	43	11	9	1	1	21	36	114
2008	FI-03	9	41	40	9	1	0	0	10	50	94
2008	FI-04	18	37	37	8	0	0	0	8	55	38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	7	18	28	30	12	2	3	44	26	348
2019	FI-01	0	12	17	47	22	0	3	71	12	60
2019	FI-02	10	16	26	30	12	5	2	45	28	105
2019	FI-03	7	18	37	24	7	2	4	33	27	121
2019	FI-04	4	27	27	27	12	0	4	40	32	52
2018	FI	9	16	33	27	10	4	1	38	26	323
2018	FI-01	7	12	28	37	11	4	2	50	20	57
2018	FI-02	12	15	29	26	12	5	1	40	29	100
2018	FI-03	8	17	40	23	9	2	1	33	25	109
2018	FI-04	6	22	33	27	6	4	2	35	30	49
2017	FI	8	19	30	25	11	4	3	39	29	316
2017	FI-01	3	14	21	31	21	5	5	58	19	58
2017	FI-02	10	18	29	24	10	6	3	37	31	117
2017	FI-03	10	25	30	23	8	3	2	32	37	93
2017	FI-04	5	15	49	22	10	0	0	32	20	41
2014	FI	8	20	30	24	10	5	3	37	31	393
2014	FI-01	6	15	21	35	14	5	5	53	23	81
2014	FI-02	5	18	29	26	12	7	3	42	26	154
2014	FI-03	12	27	32	15	9	4	2	26	41	111
2014	FI-04	12	19	39	23	5	2	0	29	31	43
2011	FI	9	19	28	26	10	5	3	39	30	458
2011	FI-01	4	12	22	35	15	7	5	57	18	105
2011	FI-02	7	15	32	24	9	9	5	38	25	150
2011	FI-03	10	26	30	22	8	2	2	31	38	130
2011	FI-04	15	27	27	21	10	0	0	31	42	67
2008	FI	10	19	33	25	10	2	2	36	30	329
2008	FI-01	4	8	31	32	20	1	3	54	13	71
2008	FI-02	12	19	33	20	10	3	3	31	33	114
2008	FI-03	10	23	34	26	5	2	0	32	34	94
2008	FI-04	11	24	37	24	5	0	0	29	34	38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	23	38	18	5	2	2	24	36	349
2019	FI-01	3	15	42	27	10	2	2	38	19	60
2019	FI-02	8	22	39	19	7	4	3	27	31	106
2019	FI-03	18	31	31	13	2	2	2	17	51	121
2019	FI-04	12	19	46	19	2	0	2	22	31	52
2018	FI	12	26	36	15	8	2	2	24	39	324
2018	FI-01	2	25	37	19	12	4	2	33	28	57
2018	FI-02	13	19	33	21	11	2	1	33	33	100
2018	FI-03	15	31	38	9	4	1	2	13	48	110
2018	FI-04	14	29	35	12	8	0	2	21	44	49
2017	FI	15	28	35	12	5	2	4	17	45	316
2017	FI-01	9	24	35	16	9	3	5	26	36	58
2017	FI-02	13	26	38	9	6	4	4	16	42	117
2017	FI-03	21	28	36	9	1	0	4	10	52	93
2017	FI-04	15	41	20	20	5	0	0	24	56	41
2014	FI	17	28	31	13	5	3	3	20	47	393
2014	FI-01	12	20	40	16	5	6	1	23	35	81
2014	FI-02	12	25	28	19	6	4	5	29	41	154
2014	FI-03	22	33	32	5	4	2	2	9	57	111
2014	FI-04	26	40	21	9	5	0	0	14	65	43
2011	FI	18	27	32	13	6	2	4	19	47	456
2011	FI-01	9	23	33	23	8	0	5	32	33	104
2011	FI-02	14	24	34	11	8	4	5	21	42	149
2011	FI-03	18	35	32	8	4	1	3	12	54	130
2011	FI-04	40	21	27	9	3	0	0	12	61	67
2008	FI	10	23	34	21	5	2	4	28	35	328
2008	FI-01	7	13	31	31	7	3	7	43	22	70
2008	FI-02	11	24	31	18	8	4	6	28	38	114
2008	FI-03	10	32	36	18	1	2	1	20	43	94
2008	FI-04	11	16	47	21	3	0	3	24	27	38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	9	20	41	22	7	0	2	30	29	347
2019	FI-01	2	8	38	37	15	0	0	52	10	60
2019	FI-02	8	17	37	24	10	0	4	36	26	105
2019	FI-03	10	23	45	21	2	0	0	22	33	121
2019	FI-04	14	27	45	10	2	0	2	12	42	51
2018	FI	8	22	38	22	10	1	0	32	30	324
2018	FI-01	5	12	33	30	16	2	2	47	18	57
2018	FI-02	5	17	37	27	13	1	0	40	22	100
2018	FI-03	9	26	44	15	5	0	0	21	35	110
2018	FI-04	14	31	33	18	4	0	0	22	45	49
2017	FI	7	20	41	21	8	1	2	30	28	314
2017	FI-01	7	7	42	24	15	2	3	41	14	59
2017	FI-02	6	20	36	23	10	2	3	35	27	116
2017	FI-03	8	25	44	20	2	0	2	22	33	92
2017	FI-04	10	25	45	13	8	0	0	20	35	40
2014	FI	10	22	37	20	9	1	1	30	32	391
2014	FI-01	6	15	33	30	12	4	0	44	22	81
2014	FI-02	5	16	38	25	13	1	2	39	21	152
2014	FI-03	19	31	36	10	4	0	1	14	50	111
2014	FI-04	9	35	42	9	5	0	0	14	44	43
2011	FI	9	26	38	17	7	1	2	24	37	456
2011	FI-01	8	15	37	25	11	0	4	38	24	105
2011	FI-02	5	23	36	21	9	3	4	31	30	150
2011	FI-03	9	28	52	9	2	0	0	11	38	128
2011	FI-04	21	43	18	12	4	0	1	17	65	67
2008	FI	9	21	33	27	7	1	1	35	31	327
2008	FI-01	6	9	33	34	14	1	3	51	15	70
2008	FI-02	7	19	37	27	7	1	2	35	27	114
2008	FI-03	10	29	32	24	3	2	0	28	39	94
2008	FI-04	21	34	26	18	0	0	0	18	55	38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	22	35	20	9	2	3	30	33	348
2019	FI-01	3	12	34	29	16	3	2	47	16	58
2019	FI-02	10	20	36	19	10	1	4	30	31	107
2019	FI-03	11	28	34	20	5	1	2	25	40	121
2019	FI-04	12	23	38	15	6	4	2	22	37	52
2018	FI	13	20	35	20	10	1	1	31	34	324
2018	FI-01	7	18	26	28	19	2	0	48	25	57
2018	FI-02	16	14	37	23	11	0	0	34	30	101
2018	FI-03	11	25	42	17	5	0	1	21	36	109
2018	FI-04	16	29	22	16	10	0	6	28	48	49
2017	FI	13	25	30	17	9	1	5	28	41	316
2017	FI-01	9	10	38	19	17	2	5	39	20	58
2017	FI-02	15	23	32	20	7	1	3	28	39	117
2017	FI-03	15	33	27	14	5	0	5	20	51	93
2017	FI-04	15	32	22	15	10	0	7	26	50	41
2014	FI	14	25	32	18	6	2	3	25	41	393
2014	FI-01	14	20	26	21	12	4	4	36	36	81
2014	FI-02	10	25	35	19	6	2	3	26	37	154
2014	FI-03	20	26	31	14	5	3	2	20	48	111
2014	FI-04	9	37	33	19	2	0	0	21	47	43
2011	FI	14	24	30	19	8	1	4	29	40	457
2011	FI-01	9	16	30	29	12	0	5	43	26	105
2011	FI-02	7	20	37	20	9	1	5	31	29	149
2011	FI-03	17	32	26	17	5	2	2	22	51	130
2011	FI-04	28	28	24	9	6	0	4	16	59	67
2008	FI	11	26	34	18	6	1	4	26	39	328
2008	FI-01	3	13	40	24	11	3	6	39	17	70
2008	FI-02	13	22	32	18	8	2	6	28	38	114
2008	FI-03	15	30	37	14	2	0	2	16	46	94
2008	FI-04	8	47	29	11	3	0	3	14	57	38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	11	22	30	23	12	1	2	36	34	348
2019	FI-01	5	20	22	33	20	0	0	53	25	60
2019	FI-02	14	21	27	24	9	1	4	35	36	107
2019	FI-03	13	23	37	18	9	1	1	27	36	120
2019	FI-04	4	27	35	18	16	0	0	33	31	51
2018	FI	8	24	36	22	7	1	2	30	33	324
2018	FI-01	7	21	37	23	12	0	0	35	28	57
2018	FI-02	14	24	32	23	7	0	0	30	38	100
2018	FI-03	5	25	41	20	5	0	5	26	31	110
2018	FI-04	4	29	31	27	6	2	2	34	34	49
2017	FI	11	27	29	19	11	2	2	31	39	316
2017	FI-01	9	17	35	24	12	2	2	37	27	58
2017	FI-02	14	30	23	20	9	4	1	30	46	117
2017	FI-03	13	30	30	14	9	1	3	24	45	93
2017	FI-04	2	22	34	24	17	0	0	41	24	41
2014	FI	13	18	31	23	9	4	3	34	33	392
2014	FI-01	14	16	16	33	11	7	2	49	33	81
2014	FI-02	9	16	32	24	10	4	4	38	28	153
2014	FI-03	14	22	33	18	6	3	5	26	38	111
2014	FI-04	16	16	49	14	5	0	0	19	33	43
2011	FI	12	22	32	20	8	3	3	30	36	456
2011	FI-01	8	19	35	24	10	2	3	35	28	104
2011	FI-02	11	22	31	19	8	5	4	29	36	150
2011	FI-03	16	24	29	19	8	2	2	28	42	130
2011	FI-04	14	24	35	18	8	0	2	26	38	66
2008	FI	20	29	31	12	5	1	2	17	51	330
2008	FI-01	10	29	36	13	8	1	3	22	41	72
2008	FI-02	21	26	25	14	7	3	4	22	50	114
2008	FI-03	23	29	35	11	0	0	2	11	53	94
2008	FI-04	26	37	29	5	3	0	0	8	63	38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	21	42	19	7	2	1	26	30	348
2019	FI-01	2	17	32	35	13	2	0	49	19	60
2019	FI-02	8	18	42	21	8	2	3	30	27	106
2019	FI-03	13	26	43	11	4	3	1	16	40	120
2019	FI-04	8	21	50	17	2	0	2	20	29	52
2018	FI	14	21	39	16	6	2	1	23	37	323
2018	FI-01	5	18	39	19	11	5	4	33	25	57
2018	FI-02	14	15	36	25	8	0	1	34	30	99
2018	FI-03	19	25	42	11	2	1	1	13	44	110
2018	FI-04	12	31	47	4	6	0	0	10	43	49
2017	FI	11	24	42	14	5	2	3	19	37	316
2017	FI-01	10	16	45	17	7	2	3	25	27	58
2017	FI-02	9	22	48	9	7	3	3	17	32	117
2017	FI-03	16	29	35	14	3	0	3	18	47	93
2017	FI-04	12	27	41	17	2	0	0	20	39	41
2014	FI	11	20	39	16	7	3	3	25	34	392
2014	FI-01	7	16	41	20	9	5	2	31	25	81
2014	FI-02	7	16	39	22	10	2	4	34	24	153
2014	FI-03	20	28	35	8	5	2	3	13	50	111
2014	FI-04	12	26	46	12	2	2	0	14	38	43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	10	20	32	30	8	0	0	38	30	349
2019	FI-01	5	15	30	38	12	0	0	50	20	60
2019	FI-02	8	16	29	32	12	1	1	45	25	106
2019	FI-03	13	22	38	21	5	0	0	26	36	121
2019	FI-04	10	23	29	35	4	0	0	38	33	52

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	61	28	7	3	1	0	0	89	4	350
2019	FI-01	70	20	7	0	2	2	0	92	2	60
2019	FI-02	66	21	5	5	2	0	1	89	7	107
2019	FI-03	53	36	7	4	0	0	0	89	4	121
2019	FI-04	60	29	8	4	0	0	0	88	4	52
2017	FI	53	29	8	7	2	0	1	83	10	317
2017	FI-01	71	20	5	0	2	0	2	93	2	59
2017	FI-02	50	30	6	10	3	1	1	81	13	117
2017	FI-03	46	29	12	10	3	0	0	75	13	93
2017	FI-04	56	39	2	2	0	0	0	95	2	41
2014	FI	60	24	7	6	2	0	1	85	8	393
2014	FI-01	62	22	9	4	4	0	0	84	7	81
2014	FI-02	63	21	8	6	1	0	1	85	7	154
2014	FI-03	53	29	5	7	3	1	2	84	10	111
2014	FI-04	65	23	7	2	2	0	0	88	5	43
2011	FI	55	29	7	7	1	0	1	84	8	455
2011	FI-01	63	23	6	5	0	0	3	89	5	104
2011	FI-02	52	28	9	7	2	0	1	82	10	149
2011	FI-03	52	32	8	8	1	1	0	84	9	130
2011	FI-04	50	35	8	6	2	0	0	85	8	66
2008	FI	50	28	5	10	3	0	3	81	14	330
2008	FI-01	56	24	6	11	1	0	3	81	13	72
2008	FI-02	46	26	4	16	4	0	4	75	21	114
2008	FI-03	46	37	5	3	4	0	4	87	8	94
2008	FI-04	61	24	5	11	0	0	0	84	11	38

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	27	31	14	8	7	6	6	66	17	349
2019	FI-01	37	30	12	3	5	7	7	77	10	60
2019	FI-02	28	27	15	9	8	7	5	63	20	107
2019	FI-03	22	33	15	11	7	5	7	63	21	121
2019	FI-04	27	41	12	2	6	6	6	78	9	51
2018	FI	19	35	17	11	7	7	4	61	20	326
2018	FI-01	25	32	18	5	7	7	7	65	14	57
2018	FI-02	23	28	16	12	6	9	7	60	21	102
2018	FI-03	15	40	18	14	6	6	1	59	21	111
2018	FI-04	15	44	17	13	8	0	4	61	22	48
2017	FI	19	37	18	6	7	6	6	63	16	316
2017	FI-01	29	40	10	2	5	10	3	80	8	58
2017	FI-02	17	34	23	3	8	6	9	60	13	117
2017	FI-03	14	34	22	10	9	6	5	55	21	93
2017	FI-04	20	46	10	12	5	0	7	71	18	41
2014	FI	26	37	15	8	5	4	5	70	14	393
2014	FI-01	35	33	12	5	5	7	2	75	11	81
2014	FI-02	28	31	16	10	5	4	5	65	17	154
2014	FI-03	20	42	14	10	5	3	6	68	16	111
2014	FI-04	26	46	16	0	2	2	7	79	3	43

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	33	7	5	5	1	82	10	347
2019	FI-01	48	29	7	9	5	2	79	14	58
2019	FI-02	51	28	6	8	7	0	79	15	106
2019	FI-03	43	40	8	3	5	1	83	8	121
2019	FI-04	58	33	8	2	0	0	90	2	52
2018	FI	42	33	10	9	6	0	76	15	326
2018	FI-01	46	32	11	2	9	2	79	11	57
2018	FI-02	46	30	10	10	4	0	76	14	102
2018	FI-03	38	34	7	13	8	0	72	21	111
2018	FI-04	40	42	8	8	2	0	81	10	48
2017	FI	41	39	9	5	6	0	80	11	316
2017	FI-01	38	41	14	0	7	0	79	7	58
2017	FI-02	38	42	8	8	3	1	81	11	117
2017	FI-03	40	37	10	6	8	0	76	14	93
2017	FI-04	54	34	5	2	5	0	88	7	41
2014	FI	48	33	10	7	3	0	81	9	393
2014	FI-01	46	40	7	4	2	1	86	6	81
2014	FI-02	45	32	10	9	3	0	77	12	154
2014	FI-03	46	32	14	7	2	0	77	9	111
2014	FI-04	67	21	5	2	5	0	88	7	43

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	37	4	6	3	87	9	349
2019	FI-01	57	33	5	3	2	90	5	60
2019	FI-02	51	36	3	8	2	87	10	107
2019	FI-03	48	38	5	5	4	86	9	120
2019	FI-04	44	48	4	4	0	92	4	52
2018	FI	40	43	10	6	1	83	7	326
2018	FI-01	44	46	5	5	0	89	5	57
2018	FI-02	48	35	11	6	0	83	6	102
2018	FI-03	35	45	11	6	3	80	9	111
2018	FI-04	29	52	13	4	2	81	6	48
2017	FI	39	45	7	6	3	84	9	316
2017	FI-01	46	42	2	8	2	88	10	59
2017	FI-02	36	49	6	7	3	85	9	117
2017	FI-03	37	43	12	3	4	80	8	92
2017	FI-04	39	46	5	7	2	85	10	41
2014	FI	43	43	8	5	1	86	7	393
2014	FI-01	42	43	10	4	1	85	5	81
2014	FI-02	45	41	8	6	0	86	6	154
2014	FI-03	40	44	6	7	3	84	10	111
2014	FI-04	49	42	5	2	2	91	5	43

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	47	38	9	2	3	1	86	5	350
2019	FI-01	47	38	12	3	0	0	85	3	60
2019	FI-02	48	34	13	2	3	1	82	5	107
2019	FI-03	48	39	6	3	3	1	88	7	121
2019	FI-04	52	40	6	0	2	0	92	2	52
2018	FI	37	44	12	6	0	0	81	6	326
2018	FI-01	32	51	14	4	0	0	82	4	57
2018	FI-02	43	36	16	5	0	0	79	5	102
2018	FI-03	36	45	11	8	0	0	81	8	111
2018	FI-04	33	56	2	8	0	0	90	8	48

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	30	11	3	1	1	0	85	4	350
2019	FI-01	48	27	18	7	0	0	0	75	7	60
2019	FI-02	51	31	13	2	2	0	1	83	4	107
2019	FI-03	55	33	4	4	0	3	0	91	4	121
2019	FI-04	63	25	12	0	0	0	0	88	0	52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	45	35	9	5	3	1	1	82	9	349
2019	FI-01	43	40	8	5	3	0	0	83	8	60
2019	FI-02	51	29	8	5	4	1	2	83	9	106
2019	FI-03	44	36	10	5	3	2	0	82	8	121
2019	FI-04	38	38	13	8	2	0	0	77	10	52
2018	FI	38	37	11	6	6	1	1	77	12	325
2018	FI-01	46	36	11	5	2	0	0	82	7	56
2018	FI-02	39	41	8	8	2	0	2	82	10	102
2018	FI-03	36	37	14	2	9	1	1	75	11	110
2018	FI-04	33	33	14	8	12	0	0	65	20	49
2017	FI	35	36	15	7	4	0	1	73	12	317
2017	FI-01	39	37	10	7	3	2	2	79	11	59
2017	FI-02	38	32	21	6	3	0	1	71	9	117
2017	FI-03	29	41	12	10	9	0	0	70	18	93
2017	FI-04	37	37	15	7	0	0	5	77	8	41
2014	FI	35	44	13	6	2	1	0	79	8	393
2014	FI-01	38	43	11	5	0	1	1	84	5	81
2014	FI-02	38	43	13	5	2	0	0	81	6	154
2014	FI-03	26	48	14	7	5	1	0	75	12	111
2014	FI-04	37	39	14	7	2	0	0	77	9	43
2011	FI	35	45	9	8	2	1	0	81	10	457
2011	FI-01	42	39	10	7	2	1	0	82	9	105
2011	FI-02	35	50	7	6	1	1	0	85	7	150
2011	FI-03	28	48	10	9	4	0	1	77	13	130
2011	FI-04	36	42	8	11	2	2	0	80	12	66
2008	FI	34	40	13	7	3	2	1	76	10	329
2008	FI-01	34	41	13	7	3	1	1	77	10	71
2008	FI-02	27	43	14	9	3	3	2	73	12	114
2008	FI-03	35	41	15	5	3	0	0	77	9	94
2008	FI-04	50	32	11	8	0	0	0	82	8	38

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	50	32	11	2	2	2	1	84	5	350
2019	FI-01	47	33	15	5	0	0	0	80	5	60
2019	FI-02	62	21	9	1	3	2	2	86	4	107
2019	FI-03	45	36	11	2	3	2	0	83	6	121
2019	FI-04	42	46	10	2	0	0	0	88	2	52
2018	FI	46	32	10	5	4	3	1	81	9	324
2018	FI-01	50	36	9	4	2	0	0	86	5	56
2018	FI-02	48	34	9	4	1	2	2	86	5	102
2018	FI-03	42	30	11	6	6	5	0	76	13	109
2018	FI-04	43	29	12	4	8	4	0	74	13	49
2017	FI	39	38	11	5	4	2	1	79	9	317
2017	FI-01	47	41	5	2	3	2	0	90	5	59
2017	FI-02	39	38	13	7	1	1	2	79	8	117
2017	FI-03	34	36	13	5	10	2	0	71	15	93
2017	FI-04	41	41	12	2	0	2	0	85	3	41
2014	FI	40	37	13	5	3	2	0	79	8	392
2014	FI-01	46	33	12	6	1	1	0	80	8	81
2014	FI-02	42	40	12	3	2	1	0	83	5	154
2014	FI-03	34	36	14	8	5	4	0	73	13	110
2014	FI-04	42	35	16	5	2	0	0	77	7	43
2011	FI	42	38	12	4	2	1	0	81	7	456
2011	FI-01	43	39	9	5	2	2	0	84	7	104
2011	FI-02	43	36	15	1	2	2	0	81	3	150
2011	FI-03	38	39	10	7	4	1	1	79	11	130
2011	FI-04	39	38	17	5	2	0	0	77	6	66
2008	FI	44	33	12	5	2	4	0	80	7	329
2008	FI-01	45	25	11	7	3	8	0	77	11	71
2008	FI-02	37	39	14	4	3	4	0	79	6	114
2008	FI-03	45	35	12	5	1	2	0	82	7	94
2008	FI-04	58	32	8	3	0	0	0	89	3	38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	35	10	3	3	1	0	84	6	347
2019	FI-01	54	27	10	8	0	0	0	81	8	59
2019	FI-02	60	30	5	0	4	0	1	91	4	106
2019	FI-03	39	40	11	6	3	2	0	81	8	120
2019	FI-04	42	44	10	0	4	0	0	87	4	52
2018	FI	46	31	10	9	4	0	0	77	13	323
2018	FI-01	53	29	11	4	4	0	0	82	7	55
2018	FI-02	48	28	10	13	0	0	1	77	13	102
2018	FI-03	44	34	7	8	6	0	0	78	15	109
2018	FI-04	35	35	16	6	8	0	0	69	14	49
2017	FI	37	38	14	7	4	0	0	75	10	316
2017	FI-01	49	32	8	7	3	0	0	81	10	59
2017	FI-02	32	38	19	8	3	0	1	71	10	117
2017	FI-03	37	39	13	4	7	0	0	76	11	92
2017	FI-04	39	41	12	7	0	0	0	80	7	41
2014	FI	40	38	11	7	4	0	0	78	11	392
2014	FI-01	40	40	11	5	4	0	0	80	9	80
2014	FI-02	44	38	8	8	3	0	0	82	10	154
2014	FI-03	31	41	14	9	5	0	0	72	14	111
2014	FI-04	46	28	19	5	2	0	0	74	7	43
2011	FI	40	39	11	6	3	0	0	79	9	455
2011	FI-01	46	39	10	2	3	0	1	86	5	105
2011	FI-02	40	39	14	4	3	0	0	79	7	149
2011	FI-03	35	40	11	11	2	0	1	76	13	129
2011	FI-04	36	41	9	11	3	0	0	77	14	66
2008	FI	41	40	8	7	3	1	0	82	10	329
2008	FI-01	39	37	8	7	6	3	0	78	13	71
2008	FI-02	32	48	10	6	4	0	0	81	10	114
2008	FI-03	45	37	10	9	0	0	0	82	9	94
2008	FI-04	55	39	0	5	0	0	0	95	5	38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	81	14	2	1	1	0	1	96	2	350
2019	FI-01	83	15	0	2	0	0	0	98	2	60
2019	FI-02	84	10	2	1	1	0	2	96	2	107
2019	FI-03	79	14	5	2	0	1	0	93	2	121
2019	FI-04	77	21	0	0	2	0	0	98	2	52
2017	FI	74	17	4	2	2	0	2	93	4	317
2017	FI-01	78	14	2	0	2	0	5	96	2	59
2017	FI-02	72	16	4	3	2	0	3	90	5	117
2017	FI-03	75	16	4	1	3	0	0	91	4	93
2017	FI-04	73	24	2	0	0	0	0	98	0	41
2014	FI	74	18	4	1	1	0	1	94	2	393
2014	FI-01	68	21	6	2	1	0	1	90	4	81
2014	FI-02	79	16	3	1	0	1	0	96	1	154
2014	FI-03	70	23	3	1	2	0	2	94	3	111
2014	FI-04	84	7	7	2	0	0	0	91	2	43
2011	FI	77	14	3	2	1	0	2	93	4	455
2011	FI-01	79	14	0	3	0	0	4	97	3	104
2011	FI-02	76	17	4	1	1	0	1	94	2	150
2011	FI-03	77	13	5	3	2	0	1	91	5	129
2011	FI-04	77	12	5	2	3	0	2	91	5	66
2008	FI	78	10	2	4	2	0	2	91	7	329
2008	FI-01	83	8	3	1	1	0	3	94	3	71
2008	FI-02	75	13	1	5	3	0	4	91	8	114
2008	FI-03	79	10	3	3	3	0	2	90	7	94
2008	FI-04	79	8	5	8	0	0	0	87	8	38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	63	27	3	3	3	1	1	91	6	350
2019	FI-01	63	27	3	2	5	0	0	90	7	60
2019	FI-02	65	23	3	2	3	1	3	92	5	107
2019	FI-03	64	25	2	5	2	1	0	90	8	121
2019	FI-04	56	38	2	4	0	0	0	94	4	52
2017	FI	48	32	8	6	4	1	2	82	10	316
2017	FI-01	54	20	7	10	7	0	2	76	17	59
2017	FI-02	43	34	12	7	2	0	3	79	9	117
2017	FI-03	47	34	7	4	5	1	2	83	10	92
2017	FI-04	61	34	0	0	2	2	0	98	3	41
2014	FI	36	24	10	9	10	5	5	67	22	392
2014	FI-01	40	21	15	7	7	5	5	67	16	81
2014	FI-02	39	23	8	10	8	5	7	70	21	153
2014	FI-03	30	28	9	8	17	7	1	63	27	111
2014	FI-04	35	21	14	12	9	0	9	61	23	43
2011	FI	42	31	10	9	4	2	2	76	14	456
2011	FI-01	48	30	9	6	4	3	2	81	10	105
2011	FI-02	45	34	8	8	3	0	2	80	12	148
2011	FI-03	38	28	13	10	5	4	2	70	16	130
2011	FI-04	31	37	10	13	6	0	1	70	20	67

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	63	24	6	2	3	1	0	88	5	350
2019	FI-01	67	20	7	3	2	2	0	88	5	60
2019	FI-02	69	21	3	2	3	2	1	92	5	107
2019	FI-03	57	27	9	2	3	2	0	86	5	121
2019	FI-04	58	29	8	4	2	0	0	87	6	52
2018	FI	54	25	9	6	5	1	0	80	11	324
2018	FI-01	61	25	7	4	4	0	0	86	7	56
2018	FI-02	56	25	8	6	3	1	1	83	9	102
2018	FI-03	53	25	9	5	6	2	0	79	11	109
2018	FI-04	43	27	10	10	10	0	0	69	20	49
2017	FI	50	27	14	4	4	1	0	77	8	316
2017	FI-01	64	17	16	0	3	0	0	81	3	58
2017	FI-02	43	31	18	3	3	1	1	75	7	117
2017	FI-03	49	27	9	6	8	1	0	77	14	93
2017	FI-04	56	27	12	5	0	0	0	83	5	41

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	34	9	4	3	1	0	84	7	350
2019	FI-01	48	37	12	2	2	0	0	85	3	60
2019	FI-02	55	30	7	4	3	1	0	86	7	107
2019	FI-03	49	34	8	5	2	2	0	84	8	121
2019	FI-04	44	42	4	8	2	0	0	87	10	52
2018	FI	47	31	10	6	6	0	0	79	11	325
2018	FI-01	61	23	11	4	2	0	0	84	5	56
2018	FI-02	47	32	9	8	2	1	1	81	10	102
2018	FI-03	45	33	9	5	8	0	0	78	13	110
2018	FI-04	37	35	10	6	12	0	0	71	18	49
2017	FI	45	30	12	8	5	0	0	75	13	316
2017	FI-01	59	24	7	5	5	0	0	83	10	58
2017	FI-02	40	30	16	10	3	0	0	70	14	117
2017	FI-03	43	29	12	8	9	0	0	72	16	93
2017	FI-04	44	41	5	7	0	0	2	88	8	41
2014	FI	43	33	10	8	4	1	0	77	13	393
2014	FI-01	44	32	14	6	4	0	0	77	10	81
2014	FI-02	45	36	8	6	4	1	0	82	10	154
2014	FI-03	36	35	10	13	4	2	1	73	17	111
2014	FI-04	49	19	14	9	9	0	0	67	19	43

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	50	13	9	4	2	6	72	14	164
2019	FI-03	17	48	14	12	5	2	2	68	18	84
2019	FI-04	14	57	10	6	4	0	8	78	11	49

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	28	41	14	7	3	8	0	74	11	348
2019	FI-01	43	37	10	0	2	8	0	87	2	60
2019	FI-02	34	32	19	7	2	7	0	71	9	106
2019	FI-03	16	50	12	11	4	8	0	71	16	121
2019	FI-04	25	44	13	6	2	10	0	77	9	52
2018	FI	25	38	15	13	5	4	0	66	18	326
2018	FI-01	35	46	7	7	4	2	0	82	11	57
2018	FI-02	25	36	14	11	5	9	0	68	17	102
2018	FI-03	21	36	18	18	5	2	0	58	24	111
2018	FI-04	22	37	22	12	4	2	0	60	17	49
2017	FI	20	40	21	8	6	4	0	63	15	317
2017	FI-01	25	32	22	3	7	10	0	64	11	59
2017	FI-02	26	38	20	8	3	4	0	68	12	117
2017	FI-03	8	41	30	11	8	3	0	50	19	93
2017	FI-04	24	49	10	7	10	0	0	73	17	41
2014	FI	19	39	18	9	6	9	0	64	16	393
2014	FI-01	17	56	16	1	4	6	0	78	5	81
2014	FI-02	24	35	17	7	3	14	0	68	12	154
2014	FI-03	14	38	17	14	12	6	0	55	27	111
2014	FI-04	23	30	23	12	9	2	0	55	21	43
2011	FI	21	37	18	6	5	11	1	66	13	456
2011	FI-01	22	38	17	5	4	12	2	70	10	105
2011	FI-02	21	38	16	7	4	13	1	69	13	150
2011	FI-03	18	37	23	7	6	9	0	60	15	128
2011	FI-04	24	33	18	7	9	9	0	62	18	67

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	38	20	6	3	3	0	70	10	348
2019	FI-01	43	35	15	3	2	2	0	80	5	60
2019	FI-02	32	36	24	3	3	3	0	70	6	106
2019	FI-03	20	42	17	12	5	4	0	65	17	121
2019	FI-04	33	40	19	4	2	2	0	75	6	52
2018	FI	24	41	17	12	5	2	0	66	18	325
2018	FI-01	30	44	16	7	4	0	0	74	11	57
2018	FI-02	27	42	13	14	3	2	0	70	17	101
2018	FI-03	17	41	17	15	7	3	0	59	23	111
2018	FI-04	27	35	24	8	6	0	0	61	14	49
2017	FI	17	38	24	12	7	2	0	57	19	317
2017	FI-01	25	29	24	10	7	5	0	57	18	59
2017	FI-02	21	37	25	11	3	3	0	60	15	117
2017	FI-03	5	42	30	13	10	0	0	47	23	93
2017	FI-04	20	49	7	15	10	0	0	68	24	41
2014	FI	16	39	24	12	7	2	0	56	20	393
2014	FI-01	17	42	21	10	5	5	0	62	16	81
2014	FI-02	20	37	26	12	4	1	0	58	16	154
2014	FI-03	10	41	22	15	13	0	0	50	28	111
2014	FI-04	16	42	26	7	9	0	0	58	16	43
2011	FI	19	40	21	9	7	4	0	62	16	457
2011	FI-01	24	45	18	5	4	5	0	72	9	105
2011	FI-02	21	40	19	10	6	4	1	63	17	149
2011	FI-03	12	37	28	10	8	3	1	51	19	130
2011	FI-04	25	40	13	9	9	3	0	68	18	67
2008	FI	26	37	20	8	4	4	0	67	12	329
2008	FI-01	38	32	13	7	3	7	0	76	11	71
2008	FI-02	23	36	25	7	4	6	0	63	11	114
2008	FI-03	17	44	21	11	6	1	0	61	17	94
2008	FI-04	34	39	21	5	0	0	0	74	5	38

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	36	22	10	3	7	0	62	14	347
2019	FI-01	36	31	24	3	2	5	0	70	5	59
2019	FI-02	25	32	23	8	3	9	0	63	13	106
2019	FI-03	14	37	19	17	5	7	0	55	24	121
2019	FI-04	17	52	21	4	0	6	0	73	4	52
2018	FI	16	40	21	12	6	6	0	59	19	324
2018	FI-01	21	51	12	7	5	4	0	75	13	57
2018	FI-02	15	39	22	11	4	9	0	59	16	100
2018	FI-03	9	40	22	15	8	6	0	52	25	111
2018	FI-04	22	35	27	10	6	0	0	57	16	49
2017	FI	11	33	28	12	9	6	0	48	22	317
2017	FI-01	17	25	24	10	12	12	0	48	25	59
2017	FI-02	15	30	32	11	7	5	0	48	19	117
2017	FI-03	3	38	30	15	9	4	1	43	25	93
2017	FI-04	12	44	20	12	12	0	0	56	24	41
2014	FI	12	35	23	16	8	6	0	50	25	393
2014	FI-01	12	38	23	12	6	7	0	55	20	81
2014	FI-02	15	32	23	16	5	9	0	52	23	154
2014	FI-03	8	32	24	19	13	4	0	42	33	111
2014	FI-04	9	46	21	14	9	0	0	56	23	43
2011	FI	14	38	25	8	5	10	0	58	14	458
2011	FI-01	15	50	15	4	4	12	0	74	9	105
2011	FI-02	15	39	20	7	3	15	1	64	12	150
2011	FI-03	11	30	36	11	7	5	0	43	19	130
2011	FI-04	13	36	28	13	4	4	0	52	19	67
2008	FI	11	45	18	13	4	8	0	61	19	329
2008	FI-01	15	52	11	4	4	11	1	77	10	71
2008	FI-02	12	38	23	13	4	10	0	55	19	114
2008	FI-03	4	47	19	19	5	5	0	54	26	94
2008	FI-04	8	61	13	16	0	3	0	70	16	38

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	20	40	21	13	3	3	0	61	17	348
2019	FI-01	32	37	23	5	2	2	0	69	7	60
2019	FI-02	24	36	21	17	1	2	0	61	18	106
2019	FI-03	14	37	18	18	7	5	0	54	27	121
2019	FI-04	12	62	21	4	0	2	0	75	4	52
2018	FI	17	38	21	15	7	2	0	56	23	325
2018	FI-01	25	46	14	9	5	2	0	71	14	57
2018	FI-02	15	43	23	12	6	2	0	59	18	102
2018	FI-03	13	33	23	20	10	2	0	47	30	111
2018	FI-04	21	35	19	19	6	0	0	56	25	48
2017	FI	14	38	22	15	9	2	0	53	24	317
2017	FI-01	19	32	25	8	14	2	0	52	22	59
2017	FI-02	16	35	26	13	7	3	0	53	20	117
2017	FI-03	10	37	20	22	9	2	0	48	31	93
2017	FI-04	10	56	15	10	10	0	0	66	20	41
2014	FI	13	39	23	15	8	3	0	53	23	392
2014	FI-01	10	41	24	15	8	3	0	53	23	80
2014	FI-02	15	38	23	16	5	3	0	55	21	154
2014	FI-03	10	39	23	13	13	3	0	50	26	111
2014	FI-04	19	42	14	16	7	2	0	62	24	43
2011	FI	17	43	20	14	4	2	0	61	18	457
2011	FI-01	20	50	12	10	5	2	0	72	16	105
2011	FI-02	17	43	20	14	5	1	0	61	19	149
2011	FI-03	12	38	29	12	5	5	0	52	17	130
2011	FI-04	22	40	10	24	1	1	0	64	26	67
2008	FI	13	50	15	13	5	2	0	65	19	330
2008	FI-01	19	46	14	15	3	1	1	67	19	72
2008	FI-02	8	47	19	17	3	6	0	59	21	114
2008	FI-03	13	51	16	10	11	0	0	64	20	94
2008	FI-04	11	71	5	11	3	0	0	82	13	38

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	25	16	7	1	3	0	75	8	350
2019	FI-01	63	13	12	8	2	2	0	78	10	60
2019	FI-02	50	25	13	7	1	4	1	78	8	107
2019	FI-03	41	28	19	8	1	2	0	71	9	121
2019	FI-04	44	29	21	2	2	2	0	75	4	52

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	47	17	4	1	0	0	78	4	347
2019	FI-01	37	42	20	2	0	0	0	78	2	60
2019	FI-02	36	48	12	3	1	0	0	84	4	107
2019	FI-03	24	50	18	6	1	1	0	75	7	119
2019	FI-04	33	45	20	2	0	0	0	78	2	51
2018	FI	26	49	17	6	2	0	0	75	8	325
2018	FI-01	26	47	18	7	2	0	0	74	9	57
2018	FI-02	31	53	11	4	1	0	0	84	5	102
2018	FI-03	22	48	19	5	5	1	0	71	10	110
2018	FI-04	22	47	20	8	2	0	0	69	10	49
2017	FI	23	51	17	7	1	1	0	75	8	316
2017	FI-01	27	51	17	5	0	0	0	78	5	59
2017	FI-02	26	50	14	6	2	2	0	78	8	117
2017	FI-03	14	49	26	10	0	1	0	64	10	92
2017	FI-04	29	56	7	5	2	0	0	85	7	41
2014	FI	27	48	15	7	2	1	0	76	8	393
2014	FI-01	23	57	11	6	1	1	0	81	8	81
2014	FI-02	31	45	17	5	1	1	0	77	6	154
2014	FI-03	22	52	14	8	3	1	0	75	11	111
2014	FI-04	39	37	14	7	2	0	0	77	9	43
2011	FI	32	48	13	4	2	1	0	80	6	455
2011	FI-01	36	39	18	4	3	0	0	75	7	103
2011	FI-02	32	50	9	5	1	1	1	84	7	149
2011	FI-03	28	48	15	5	2	2	0	78	7	130
2011	FI-04	33	52	10	3	1	0	0	85	4	67

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	39	20	16	4	5	58	21	347
2019	FI-01	29	31	20	17	2	2	60	19	59
2019	FI-02	25	39	17	10	4	5	68	15	107
2019	FI-03	8	40	20	19	5	7	52	26	119
2019	FI-04	6	42	27	19	4	2	49	24	52

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	33	43	11	8	3	1	0	78	11	348
2019	FI-01	33	38	12	10	7	0	0	72	17	60
2019	FI-02	36	39	14	7	3	2	0	76	10	107
2019	FI-03	26	50	8	9	3	3	1	79	12	119
2019	FI-04	46	42	4	8	0	0	0	88	8	52
2018	FI	28	46	13	9	2	1	1	75	11	326
2018	FI-01	21	44	19	11	5	0	0	65	16	57
2018	FI-02	31	40	18	8	0	2	1	74	8	102
2018	FI-03	27	50	8	9	3	2	1	80	12	111
2018	FI-04	27	55	8	8	2	0	0	82	10	49
2017	FI	26	49	12	6	3	2	1	78	10	314
2017	FI-01	20	46	17	7	7	0	3	68	14	59
2017	FI-02	31	44	12	7	2	5	0	78	9	117
2017	FI-03	19	61	11	8	1	1	0	80	9	91
2017	FI-04	40	45	8	3	5	0	0	85	8	40
2014	FI	33	43	12	6	3	3	1	78	9	393
2014	FI-01	26	46	14	7	2	5	0	75	10	81
2014	FI-02	35	43	10	6	3	3	1	81	9	154
2014	FI-03	26	45	16	6	3	3	1	74	9	111
2014	FI-04	56	28	7	7	2	0	0	84	9	43
2011	FI	34	45	9	7	2	3	0	82	9	458
2011	FI-01	36	36	14	6	4	4	0	75	10	105
2011	FI-02	31	49	8	7	1	3	0	83	8	150
2011	FI-03	32	48	6	8	3	2	0	83	11	130
2011	FI-04	43	42	7	3	1	3	0	88	5	67
2008	FI	41	36	11	5	4	3	0	80	9	329
2008	FI-01	37	31	13	7	8	4	0	71	16	71
2008	FI-02	36	41	11	4	3	4	0	81	7	114
2008	FI-03	44	36	11	5	3	1	0	81	9	94
2008	FI-04	58	37	3	3	0	0	0	95	3	38

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	46	11	6	1	1	81	7	348
2019	FI-01	46	36	10	7	2	0	81	8	59
2019	FI-02	40	38	10	7	1	4	82	8	107
2019	FI-03	21	59	13	7	1	0	80	8	120
2019	FI-04	42	46	10	2	0	0	88	2	52
2018	FI	31	45	15	4	4	1	77	8	324
2018	FI-01	33	39	12	11	5	0	72	16	57
2018	FI-02	34	51	10	2	2	1	86	4	101
2018	FI-03	30	43	19	4	4	1	74	7	111
2018	FI-04	29	44	21	0	6	0	73	6	48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	26	23	12	12	8	3	48	27	349
2019	FI-01	27	20	28	10	8	3	3	50	20	60
2019	FI-02	21	33	21	5	11	7	2	59	18	107
2019	FI-03	11	21	19	18	16	12	3	37	40	120
2019	FI-04	8	31	27	13	10	8	4	43	26	52
2018	FI	13	24	21	15	13	10	3	43	33	326
2018	FI-01	16	21	30	11	12	7	4	41	25	57
2018	FI-02	18	29	21	11	6	14	2	56	20	102
2018	FI-03	10	25	15	19	18	11	2	40	42	111
2018	FI-04	6	14	24	20	20	6	8	24	48	49
2017	FI	10	22	20	19	14	10	4	38	39	316
2017	FI-01	17	25	22	10	8	12	5	51	22	59
2017	FI-02	12	22	18	20	10	12	6	42	36	117
2017	FI-03	8	17	21	24	17	10	3	29	47	92
2017	FI-04	2	29	20	22	24	0	2	33	48	41
2014	FI	9	24	21	20	12	11	4	38	38	392
2014	FI-01	9	28	19	19	13	11	3	42	36	80
2014	FI-02	10	29	23	19	6	10	4	44	29	154
2014	FI-03	6	19	19	23	19	11	4	29	48	111
2014	FI-04	16	14	19	14	19	14	5	37	40	43
2011	FI	11	20	24	13	9	19	4	40	29	454
2011	FI-01	17	23	25	9	6	17	3	51	18	104
2011	FI-02	10	19	22	14	6	20	7	41	28	147
2011	FI-03	5	15	25	17	14	21	3	26	40	130
2011	FI-04	15	24	22	12	10	13	3	46	27	67

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	39	16	8	3	2	0	72	11	349
2019	FI-01	38	32	18	7	5	0	0	70	12	60
2019	FI-02	29	46	15	6	3	2	0	76	9	107
2019	FI-03	24	42	17	12	3	3	0	68	15	120
2019	FI-04	46	29	17	6	0	2	0	76	6	52
2018	FI	26	42	18	8	4	1	0	69	13	325
2018	FI-01	28	42	14	11	5	0	0	70	16	57
2018	FI-02	30	41	17	8	3	2	0	72	11	101
2018	FI-03	23	46	16	9	5	2	0	70	14	111
2018	FI-04	22	39	27	6	6	0	0	61	12	49
2017	FI	30	40	14	8	5	3	0	72	13	314
2017	FI-01	44	30	10	7	5	3	0	77	12	59
2017	FI-02	28	42	14	10	3	3	0	73	13	117
2017	FI-03	22	43	20	10	4	1	0	66	14	91
2017	FI-04	35	45	8	0	10	3	0	82	10	40
2014	FI	27	44	14	10	4	2	0	72	13	392
2014	FI-01	28	45	14	6	4	4	0	75	10	80
2014	FI-02	31	44	16	7	1	1	0	76	8	154
2014	FI-03	21	42	14	17	6	0	0	63	23	111
2014	FI-04	28	54	9	7	2	0	0	81	9	43
2011	FI	28	47	16	5	4	1	0	75	8	457
2011	FI-01	23	48	14	4	8	3	1	73	12	105
2011	FI-02	25	50	19	3	3	0	0	75	6	150
2011	FI-03	28	45	16	9	2	1	0	73	11	130
2011	FI-04	38	44	14	3	2	0	0	82	5	66
2008	FI	24	41	16	11	6	1	0	66	17	330
2008	FI-01	32	40	13	6	7	3	0	74	13	72
2008	FI-02	18	39	20	16	7	1	0	57	23	114
2008	FI-03	20	45	17	13	5	0	0	65	18	94
2008	FI-04	32	47	11	5	3	3	0	81	8	38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	34	16	11	7	4	3	64	19	348
2019	FI-01	32	28	18	8	8	3	2	63	18	60
2019	FI-02	22	35	20	12	7	4	1	60	20	107
2019	FI-03	24	37	13	9	8	4	3	66	19	119
2019	FI-04	33	37	12	12	2	2	4	73	14	52
2018	FI	22	36	18	11	11	1	2	59	22	326
2018	FI-01	19	35	12	12	18	0	4	56	31	57
2018	FI-02	22	34	21	13	10	1	0	56	23	102
2018	FI-03	23	43	13	7	10	1	4	69	18	111
2018	FI-04	27	22	29	12	8	0	2	50	21	49
2017	FI	22	32	17	14	10	2	3	56	26	317
2017	FI-01	25	36	10	15	10	2	2	63	26	59
2017	FI-02	18	37	17	18	9	1	1	56	27	117
2017	FI-03	19	28	23	9	11	3	6	53	22	93
2017	FI-04	32	24	17	12	10	2	2	59	23	41
2014	FI	25	32	17	14	8	2	2	59	23	393
2014	FI-01	25	30	16	17	9	2	1	56	27	81
2014	FI-02	26	32	19	15	6	1	1	59	21	154
2014	FI-03	22	32	13	15	11	3	5	58	28	111
2014	FI-04	32	40	16	0	9	0	2	74	10	43
2011	FI	24	39	13	11	10	1	2	65	21	456
2011	FI-01	19	38	14	11	13	1	3	59	26	105
2011	FI-02	21	38	14	13	11	1	1	61	25	149
2011	FI-03	26	45	12	6	9	2	2	73	15	129
2011	FI-04	33	31	12	13	6	1	3	67	20	67
2008	FI	32	34	11	10	10	2	2	68	20	329
2008	FI-01	29	31	8	17	14	1	0	61	31	72
2008	FI-02	27	35	12	12	11	2	1	65	23	113
2008	FI-03	32	40	12	5	7	1	2	75	13	94
2008	FI-04	42	32	13	0	8	0	5	78	8	38

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	24	16	7	3	1	3	73	10	349
2019	FI-01	45	30	17	3	2	0	3	78	5	60
2019	FI-02	50	19	13	9	4	0	5	72	14	106
2019	FI-03	44	26	17	7	2	1	2	73	10	121
2019	FI-04	48	21	19	4	4	0	4	72	8	52

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	14	10	5	4	1	13	79	10	347
2019	FI-01	53	20	12	7	2	0	7	79	9	60
2019	FI-02	54	11	8	8	4	3	12	77	13	106
2019	FI-03	50	17	11	3	7	0	12	77	11	121
2019	FI-04	59	10	8	0	0	2	22	90	0	51

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	24	11	2	3	1	4	82	6	348
2019	FI-01	53	18	20	3	3	0	2	73	7	60
2019	FI-02	49	26	13	4	3	0	6	79	7	107
2019	FI-03	53	27	9	2	3	2	4	85	5	120
2019	FI-04	69	15	6	0	4	2	4	90	4	52

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	51	20	13	4	4	3	5	77	9	349
2019	FI-01	47	17	20	7	3	2	5	68	11	60
2019	FI-02	47	21	15	3	5	3	7	75	8	107
2019	FI-03	55	20	12	3	3	2	4	80	7	121
2019	FI-04	58	19	4	8	4	4	4	83	13	52

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	60	13	7	5	5	1	8	81	11	347
2019	FI-01	45	25	12	7	10	0	2	71	17	60
2019	FI-02	50	12	10	8	7	2	10	71	17	107
2019	FI-03	70	12	4	3	3	1	8	89	6	120
2019	FI-04	76	8	2	0	2	0	12	96	2	51

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	78	9	3	2	1	1	6	94	3	348
2019	FI-01	63	12	10	7	5	2	2	78	12	60
2019	FI-02	79	10	4	2	0	0	5	94	2	105
2019	FI-03	81	10	1	1	0	1	7	98	1	121
2019	FI-04	87	6	0	0	0	0	8	100	0	52

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	69	9	10	3	1	4	4	84	5	348
2019	FI-01	75	5	8	8	0	2	2	83	9	60
2019	FI-02	58	12	10	6	3	8	3	79	9	106
2019	FI-03	70	8	12	0	1	3	6	86	1	121
2019	FI-04	85	6	6	0	0	0	4	94	0	52

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	76	6	4	3	0	1	9	92	4	346
2019	FI-01	75	5	3	7	2	0	8	87	9	60
2019	FI-02	74	8	4	5	0	1	9	91	5	106
2019	FI-03	75	7	4	2	0	3	10	93	2	119
2019	FI-04	88	2	4	0	0	0	6	96	0	51

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	22	46	19	5	2	6	72	8	349
2019	FI-01	27	35	23	10	2	3	64	12	60
2019	FI-02	22	43	21	6	1	7	70	7	107
2019	FI-03	19	51	13	5	3	8	76	9	120
2019	FI-04	23	60	15	2	0	0	83	2	52
2018	FI	21	44	20	8	4	4	67	12	326
2018	FI-01	25	33	25	9	5	4	60	15	57
2018	FI-02	23	44	21	11	0	2	68	11	102
2018	FI-03	16	47	18	6	5	7	68	13	111
2018	FI-04	22	49	16	6	6	0	71	12	49
2017	FI	16	43	26	8	3	6	62	11	317
2017	FI-01	22	32	27	10	2	7	58	13	59
2017	FI-02	16	41	22	7	3	11	64	11	117
2017	FI-03	13	46	28	10	2	1	60	12	93
2017	FI-04	15	56	24	0	5	0	71	5	41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	39	43	12	3	2	1	83	5	347
2019	FI-01	47	28	12	10	3	0	75	13	60
2019	FI-02	40	44	11	4	1	0	84	5	106
2019	FI-03	33	50	13	1	2	1	84	3	120
2019	FI-04	45	45	10	0	0	0	90	0	51
2018	FI	35	50	9	3	2	1	86	5	324
2018	FI-01	35	49	9	4	4	0	84	7	55
2018	FI-02	34	56	7	1	1	1	91	2	101
2018	FI-03	37	47	10	4	3	0	84	6	111
2018	FI-04	35	49	10	4	0	2	85	4	49
2017	FI	34	48	10	5	1	2	84	6	317
2017	FI-01	36	42	12	5	2	3	81	7	59
2017	FI-02	39	44	9	3	1	3	86	4	117
2017	FI-03	25	56	12	6	1	0	81	8	93
2017	FI-04	39	51	5	5	0	0	90	5	41
2014	FI	40	42	9	4	2	2	84	7	393
2014	FI-01	41	44	6	5	1	2	87	6	81
2014	FI-02	41	43	9	4	1	3	86	5	154
2014	FI-03	35	40	14	5	4	2	76	9	111
2014	FI-04	53	37	2	2	5	0	91	7	43
2011	FI	30	51	12	3	1	3	84	4	458
2011	FI-01	32	49	10	4	1	4	84	5	105
2011	FI-02	31	49	14	3	1	2	82	4	150
2011	FI-03	25	55	10	3	2	5	85	5	130
2011	FI-04	34	51	13	0	0	1	86	0	67

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	48	36	10	3	1	2	86	4	347
2019	FI-01	58	25	10	5	0	2	84	5	59
2019	FI-02	49	35	8	4	2	3	86	6	107
2019	FI-03	40	44	9	4	1	2	86	5	120
2019	FI-04	55	35	10	0	0	0	90	0	51
2018	FI	40	44	11	3	1	1	84	4	324
2018	FI-01	35	47	15	0	2	2	83	2	55
2018	FI-02	39	43	14	3	1	1	82	4	101
2018	FI-03	41	46	6	4	2	2	88	6	111
2018	FI-04	43	41	12	4	0	0	84	4	49
2017	FI	38	45	12	1	2	3	85	3	317
2017	FI-01	42	37	14	2	2	3	82	4	59
2017	FI-02	38	44	12	1	2	3	85	3	117
2017	FI-03	30	51	14	1	1	3	83	2	93
2017	FI-04	49	46	0	2	2	0	95	5	41
2014	FI	44	40	9	2	2	3	87	3	392
2014	FI-01	40	46	10	2	0	2	87	3	81
2014	FI-02	46	37	10	2	1	3	86	3	153
2014	FI-03	40	41	10	1	4	5	85	5	111
2014	FI-04	60	37	0	0	2	0	98	2	43

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	49	40	6	3	1	0	0	90	4	349
2019	FI-01	58	30	8	3	0	0	0	88	3	60
2019	FI-02	53	38	7	2	0	0	0	92	2	107
2019	FI-03	40	48	5	5	1	1	0	89	6	120
2019	FI-04	54	40	6	0	0	0	0	94	0	52
2018	FI	39	45	11	3	2	0	0	84	5	323
2018	FI-01	33	45	18	2	2	0	0	78	4	55
2018	FI-02	41	50	7	2	1	0	0	90	3	101
2018	FI-03	36	47	10	5	2	0	0	83	7	111
2018	FI-04	47	31	18	2	2	0	0	78	4	49
2017	FI	38	47	9	4	2	0	0	85	6	316
2017	FI-01	42	41	14	3	0	0	0	83	3	59
2017	FI-02	38	52	5	3	1	0	1	91	4	117
2017	FI-03	31	48	12	4	4	0	0	79	9	92
2017	FI-04	46	41	2	5	5	0	0	88	10	41
2014	FI	41	43	9	4	3	0	0	84	6	393
2014	FI-01	42	44	9	5	0	0	0	86	5	81
2014	FI-02	42	45	9	2	1	0	0	88	3	154
2014	FI-03	36	41	13	5	5	0	0	77	10	111
2014	FI-04	53	37	2	2	5	0	0	91	7	43
2011	FI	37	48	10	3	1	0	0	86	4	457
2011	FI-01	49	41	7	2	2	0	0	90	4	105
2011	FI-02	38	48	9	5	0	0	0	86	5	150
2011	FI-03	26	52	16	3	2	1	0	79	5	129
2011	FI-04	42	49	7	1	0	0	0	91	1	67
2008	FI	40	46	9	3	2	0	0	86	4	329
2008	FI-01	49	40	10	0	1	0	0	89	1	72
2008	FI-02	32	50	11	6	0	1	0	82	6	114
2008	FI-03	40	47	8	1	4	0	0	87	5	93
2008	FI-04	45	45	8	3	0	0	0	89	3	38

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	37	40	13	6	3	1	78	9	350
2019	FI-01	47	38	7	3	3	2	86	7	60
2019	FI-02	41	38	12	5	3	1	80	8	107
2019	FI-03	29	45	17	7	2	0	74	9	121
2019	FI-04	40	40	13	6	0	0	81	6	52
2018	FI	27	42	18	7	5	1	69	12	322
2018	FI-01	29	44	20	4	4	0	73	7	55
2018	FI-02	33	36	19	7	4	2	70	11	101
2018	FI-03	20	51	13	10	5	1	72	16	110
2018	FI-04	31	35	22	4	8	0	65	12	49
2017	FI	25	41	22	8	4	1	66	12	317
2017	FI-01	42	29	25	3	0	0	71	3	59
2017	FI-02	21	47	20	9	3	2	69	11	117
2017	FI-03	17	38	28	12	4	1	55	16	93
2017	FI-04	27	49	12	2	10	0	76	12	41
2014	FI	25	41	20	7	7	0	66	14	393
2014	FI-01	30	41	21	4	5	0	70	9	81
2014	FI-02	29	39	21	6	5	0	68	11	154
2014	FI-03	17	45	16	10	11	1	63	21	111
2014	FI-04	21	44	23	7	5	0	65	12	43
2011	FI	23	48	18	7	3	1	72	10	456
2011	FI-01	35	47	8	7	3	1	83	10	105
2011	FI-02	23	48	19	7	2	1	72	9	150
2011	FI-03	14	53	23	5	5	1	68	9	128
2011	FI-04	22	40	22	9	4	1	64	14	67

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	38	43	12	5	3	0	0	81	7	349
2019	FI-01	45	38	10	5	2	0	0	83	7	60
2019	FI-02	43	41	11	3	2	0	0	84	5	107
2019	FI-03	29	50	13	6	3	0	0	79	8	120
2019	FI-04	40	40	13	6	0	0	0	81	6	52
2018	FI	27	46	17	6	5	0	0	72	11	322
2018	FI-01	31	47	13	5	4	0	0	78	9	55
2018	FI-02	34	40	19	4	3	0	0	74	7	100
2018	FI-03	19	54	14	8	5	0	0	73	14	110
2018	FI-04	29	39	20	6	6	0	0	67	12	49
2017	FI	25	40	22	9	3	0	0	66	12	316
2017	FI-01	42	30	17	10	0	0	0	73	10	59
2017	FI-02	21	46	23	9	2	0	0	67	10	117
2017	FI-03	18	40	28	8	6	0	0	58	14	93
2017	FI-04	28	45	15	8	5	0	0	73	13	40
2014	FI	25	43	19	7	6	0	0	69	13	393
2014	FI-01	31	46	16	4	4	0	0	77	7	81
2014	FI-02	27	42	21	6	4	0	0	69	10	154
2014	FI-03	21	44	14	10	10	0	1	65	20	111
2014	FI-04	21	46	26	5	2	0	0	67	7	43
2011	FI	23	50	17	7	2	1	0	74	9	457
2011	FI-01	30	50	10	7	2	0	0	81	9	105
2011	FI-02	23	53	16	7	1	0	0	76	8	150
2011	FI-03	16	54	19	8	2	2	0	71	10	129
2011	FI-04	27	37	22	9	3	1	0	65	12	67
2008	FI	30	43	15	8	3	1	0	74	11	330
2008	FI-01	42	36	11	7	3	1	0	79	10	72
2008	FI-02	25	40	21	9	3	2	0	67	12	114
2008	FI-03	23	52	12	10	3	0	0	76	13	94
2008	FI-04	34	50	13	0	3	0	0	84	3	38

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	30	20	7	5	3	1	67	13	348
2019	FI-01	42	25	17	12	5	0	0	67	17	60
2019	FI-02	37	30	16	7	4	7	0	72	11	106
2019	FI-03	26	34	24	6	7	2	2	62	13	120
2019	FI-04	40	35	15	6	2	2	0	76	8	52
2018	FI	26	32	22	10	7	2	1	60	18	323
2018	FI-01	27	36	22	5	7	2	0	65	13	55
2018	FI-02	32	30	18	13	7	1	0	62	20	101
2018	FI-03	22	37	22	6	8	5	1	62	15	111
2018	FI-04	29	22	24	12	8	2	2	53	21	49
2017	FI	20	33	21	11	9	6	1	56	21	317
2017	FI-01	29	25	27	10	8	0	0	54	19	59
2017	FI-02	16	33	19	12	12	8	0	54	26	117
2017	FI-03	14	37	23	10	8	8	1	56	19	93
2017	FI-04	24	34	22	7	5	5	2	63	13	41
2014	FI	23	31	24	11	8	3	0	55	20	393
2014	FI-01	28	30	27	6	5	4	0	60	12	81
2014	FI-02	24	26	29	12	8	1	0	51	20	154
2014	FI-03	19	36	18	13	12	3	0	56	25	111
2014	FI-04	23	37	18	16	2	2	0	62	19	43
2011	FI	23	33	21	12	6	4	1	59	19	456
2011	FI-01	31	29	14	16	8	2	0	61	25	104
2011	FI-02	21	35	23	8	6	6	1	60	15	149
2011	FI-03	19	36	25	9	7	4	0	58	17	130
2011	FI-04	27	28	18	16	4	4	1	59	22	67
2008	FI	30	29	19	12	4	6	0	63	17	330
2008	FI-01	44	21	14	6	7	8	0	71	14	72
2008	FI-02	26	29	24	13	3	5	0	58	17	114
2008	FI-03	23	31	19	15	4	7	0	59	21	94
2008	FI-04	37	34	18	5	3	3	0	73	8	38

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FI	30	37	33	350
2019	FI-01	27	40	33	60
2019	FI-02	26	39	35	107
2019	FI-03	30	36	35	121
2019	FI-04	37	38	25	52
2018	FI	35	31	35	327
2018	FI-01	32	39	30	57
2018	FI-02	32	33	34	102
2018	FI-03	35	26	39	111
2018	FI-04	39	29	33	49
2017	FI	36	31	33	316
2017	FI-01	34	32	34	59
2017	FI-02	35	30	34	116
2017	FI-03	38	29	32	93
2017	FI-04	37	37	27	41
2014	FI	36	32	32	393
2014	FI-01	33	41	26	81
2014	FI-02	35	27	38	154
2014	FI-03	36	32	32	111
2014	FI-04	46	30	23	43
2011	FI	38	33	29	458
2011	FI-01	43	30	28	105
2011	FI-02	37	31	32	150
2011	FI-03	33	36	31	130
2011	FI-04	46	31	22	67

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FI	10	42	41	2	2	3	106
2019	FI-01	0	63	25	6	6	0	16
2019	FI-02	11	50	32	0	0	7	28
2019	FI-03	11	39	47	3	0	0	36
2019	FI-04	16	32	47	0	0	5	19
2018	FI	11	40	41	2	1	6	113
2018	FI-01	6	56	17	6	6	11	18
2018	FI-02	3	42	52	3	0	0	33
2018	FI-03	21	33	41	0	0	5	39
2018	FI-04	11	42	42	0	0	5	19
2017	FI	10	36	41	4	1	7	115
2017	FI-01	5	45	35	5	0	10	20
2017	FI-02	2	41	49	5	0	2	41
2017	FI-03	22	22	45	3	0	8	36
2017	FI-04	13	40	27	7	7	7	15
2014	FI	8	35	49	3	9999	4	143
2014	FI-01	7	56	26	7	9999	4	27
2014	FI-02	4	37	50	4	9999	6	54
2014	FI-03	10	23	65	3	9999	0	40
2014	FI-04	20	25	45	0	9999	10	20
2011	FI	8	42	40	2	9999	8	174
2011	FI-01	2	50	32	5	9999	11	44
2011	FI-02	2	47	45	2	9999	4	55
2011	FI-03	12	44	30	0	9999	14	43
2011	FI-04	23	19	55	0	9999	3	31

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	47	8	2	1	0	1	88	4	347
2019	FI-01	30	42	17	5	5	0	2	73	10	60
2019	FI-02	41	47	10	2	0	0	0	88	2	106
2019	FI-03	43	50	4	1	2	0	0	93	2	121
2019	FI-04	47	39	4	2	0	2	6	94	2	51

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	61	26	5	2	0	3	1	92	3	348
2019	FI-01	62	20	8	2	2	5	2	88	4	60
2019	FI-02	63	27	7	1	0	3	0	92	1	107
2019	FI-03	63	28	3	3	0	2	0	93	3	121
2019	FI-04	57	25	2	4	0	4	8	93	4	51

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	349
2019	FI-02	15	85	107
2019	FI-03	15	85	121
2018	FI	14	86	326
2018	FI-01	9	91	57
2018	FI-02	14	86	102
2018	FI-03	16	84	111
2018	FI-04	14	86	49

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	27	73	45
2019	FI-02	40	60	15
2019	FI-03	28	72	18
2018	FI	36	64	45
2018	FI-03	28	72	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	73	27	45
2019	FI-02	60	40	15
2018	FI	80	20	45

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	45
2019	FI-02	0	100	15
2019	FI-03	28	72	18
2018	FI	11	89	45

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	FI	100	45
2019	FI-02	100	15
2019	FI-03	100	18
2018	FI	100	45
2018	FI-02	100	14
2018	FI-03	100	18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	36	64	45
2019	FI-02	40	60	15
2019	FI-03	39	61	18
2018	FI	36	64	45
2018	FI-03	39	61	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	38	62	45
2019	FI-02	33	67	15
2019	FI-03	44	56	18
2018	FI	53	47	45
2018	FI-02	64	36	14
2018	FI-03	39	61	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	44	56	45
2019	FI-02	47	53	15
2019	FI-03	44	56	18
2018	FI	51	49	45
2018	FI-02	50	50	14
2018	FI-03	50	50	18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	44	56	45
2019	FI-02	40	60	15
2019	FI-03	50	50	18
2018	FI	42	58	45
2018	FI-02	36	64	14
2018	FI-03	50	50	18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	24	76	45
2019	FI-03	33	67	18
2018	FI	31	69	45
2018	FI-03	33	67	18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	56	44	45
2019	FI-02	47	53	15
2019	FI-03	67	33	18
2018	FI	53	47	45
2018	FI-02	57	43	14
2018	FI-03	56	44	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	36	64	45
2019	FI-03	44	56	18
2018	FI	31	69	45
2018	FI-03	44	56	18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	FI	100	45
2019	FI-02	100	15
2019	FI-03	100	18
2018	FI	100	45
2018	FI-02	100	14
2018	FI-03	100	18

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2019	FI	100	45
2019	FI-02	100	15
2019	FI-03	100	18

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	11	89	45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	49	51	45
2019	FI-02	47	53	15
2019	FI-03	56	44	18
2018	FI	58	42	45
2018	FI-02	57	43	14
2018	FI-03	50	50	18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	16	84	45
2018	FI	16	84	45

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	16	84	45
2018	FI	16	84	45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	69	31	45
2019	FI-02	67	33	15
2019	FI-03	72	28	18
2018	FI	56	44	45
2018	FI-03	50	50	18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	33	67	45
2019	FI-03	50	50	18
2018	FI	36	64	45
2018	FI-02	50	50	14
2018	FI-03	33	67	18

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	11	89	45
2018	FI	18	82	45

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	20	80	45

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	20	80	45

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	13	87	45
2018	FI	16	84	45

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	20	80	45
2018	FI	27	73	45
2018	FI-03	28	72	18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	15	85	350
2019	FI-01	12	88	60
2019	FI-02	17	83	107
2019	FI-03	14	86	121
2019	FI-04	13	87	52

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	21	13	6	6	29	8	60	19	348
2019	FI-01	23	17	13	5	8	23	10	60	20	60
2019	FI-02	19	19	14	2	6	32	8	63	13	106
2019	FI-03	13	20	12	9	7	34	6	54	26	120
2019	FI-04	15	35	12	6	0	23	10	74	9	52
2018	FI	16	22	19	6	5	26	6	56	16	324
2018	FI-01	13	29	23	2	7	21	5	56	12	56
2018	FI-02	20	23	19	2	4	27	6	63	9	102
2018	FI-03	16	21	16	8	5	26	6	55	20	110
2018	FI-04	8	20	20	14	4	29	4	42	27	49
2017	FI	10	23	16	7	6	30	9	53	21	316
2017	FI-01	15	27	7	0	5	34	12	78	9	59
2017	FI-02	8	25	18	7	3	30	9	54	16	116
2017	FI-03	8	15	20	10	6	35	6	38	27	93
2017	FI-04	17	27	15	12	15	7	7	51	31	41
2014	FI	13	19	18	3	5	34	10	56	13	392
2014	FI-01	17	15	20	1	4	32	11	57	9	81
2014	FI-02	11	22	17	1	2	38	9	62	6	154
2014	FI-03	12	14	18	5	7	33	11	45	23	111
2014	FI-04	14	26	16	2	9	23	9	59	17	43

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	35	40	12	5	2	5	1	79	8	349
2019	FI-01	38	33	10	7	5	2	5	77	13	60
2019	FI-02	41	37	7	5	3	7	0	84	8	107
2019	FI-03	26	49	13	7	1	5	0	79	8	120
2019	FI-04	42	35	12	4	0	8	0	83	4	52
2018	FI	34	42	14	3	4	3	0	79	7	325
2018	FI-01	32	44	12	2	7	4	0	78	9	57
2018	FI-02	38	39	16	1	3	3	0	80	4	102
2018	FI-03	27	47	15	5	3	3	0	77	8	110
2018	FI-04	39	41	12	2	2	4	0	83	4	49
2017	FI	24	44	16	5	3	6	1	74	9	316
2017	FI-01	27	46	10	2	5	10	0	81	8	59
2017	FI-02	27	44	13	4	2	8	2	79	7	117
2017	FI-03	17	45	26	5	3	3	0	64	9	92
2017	FI-04	27	41	15	7	7	2	0	70	15	41
2014	FI	21	36	19	6	3	14	2	68	10	392
2014	FI-01	20	32	20	4	2	20	2	67	8	81
2014	FI-02	22	40	15	5	1	15	1	74	8	154
2014	FI-03	20	32	25	6	4	11	2	60	11	111
2014	FI-04	23	37	16	12	5	7	0	65	17	43
2011	FI	27	43	16	2	2	10	1	78	4	456
2011	FI-01	30	35	19	2	4	10	1	72	6	105
2011	FI-02	31	43	14	1	0	9	1	84	1	150
2011	FI-03	16	48	19	5	2	12	0	72	7	128
2011	FI-04	34	46	9	1	1	7	0	87	3	67

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	8	92	350
2019	FI-02	10	90	107
2019	FI-03	7	93	121
2018	FI	7	93	325
2018	FI-02	6	94	102
2018	FI-03	8	92	111

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	32	68	28
2018	FI	30	70	23

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	82	18	28
2018	FI	78	22	23

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	FI	100	28
2019	FI-02	100	11
2018	FI	100	23

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	28
2019	FI-02	0	100	11

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	26	74	27
2018	FI	26	74	23

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	33	67	27
2018	FI	22	78	23

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	FI	100	27
2019	FI-02	100	11
2018	FI	100	23

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	FI	100	27
2019	FI-02	100	11
2018	FI	100	23

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	0	100	27
2019	FI-02	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	FI	100	27
2019	FI-02	100	11
2018	FI	100	23

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	FI	100	27
2019	FI-02	100	11
2018	FI	100	23

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	30	70	27

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	41	59	27
2019	FI-02	45	55	11
2018	FI	30	70	23

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	22	78	27

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	19	81	27

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	44	56	27
2018	FI	48	52	23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	9	91	347
2019	FI-02	14	86	107
2019	FI-03	8	92	119

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	18	20	17	3	3	32	7	63	9	349
2019	FI-01	23	22	12	2	7	28	7	69	13	60
2019	FI-02	19	18	18	3	5	32	6	59	12	106
2019	FI-03	13	20	20	4	2	34	7	56	10	121
2019	FI-04	25	23	13	0	0	31	8	78	0	52
2018	FI	15	24	18	2	2	32	7	64	7	325
2018	FI-01	16	25	23	4	0	30	4	61	5	57
2018	FI-02	16	27	17	0	2	31	8	69	3	101
2018	FI-03	17	22	15	2	4	33	7	65	9	111
2018	FI-04	8	24	18	2	4	35	8	57	11	49
2017	FI	14	20	15	1	3	40	8	64	7	317
2017	FI-01	24	19	8	0	5	34	10	76	9	59
2017	FI-02	13	21	18	0	2	40	7	63	3	117
2017	FI-03	8	18	16	1	3	50	4	56	9	93
2017	FI-04	17	22	17	0	2	22	20	67	4	41
2014	FI	15	16	16	3	2	41	8	60	9	392
2014	FI-01	19	22	15	4	0	37	4	69	6	81
2014	FI-02	11	16	14	1	1	47	10	62	5	154
2014	FI-03	15	11	20	5	4	37	9	47	15	110
2014	FI-04	21	19	12	0	0	44	5	77	0	43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	34	39	12	3	2	9	1	81	6	350
2019	FI-01	47	27	7	5	3	8	3	83	9	60
2019	FI-02	34	37	14	3	4	8	0	78	7	107
2019	FI-03	25	53	12	2	2	6	0	82	4	121
2019	FI-04	42	27	13	2	0	13	2	82	2	52
2018	FI	31	45	13	2	2	6	0	81	5	324
2018	FI-01	28	44	11	5	2	11	0	80	8	57
2018	FI-02	32	47	13	0	2	6	1	84	2	101
2018	FI-03	28	45	16	3	2	6	0	78	5	110
2018	FI-04	37	45	10	2	2	4	0	85	4	49
2017	FI	27	40	16	2	3	11	1	76	5	315
2017	FI-01	29	41	8	2	5	14	2	82	8	59
2017	FI-02	29	39	18	1	1	11	1	78	2	117
2017	FI-03	19	43	18	2	4	12	1	72	7	93
2017	FI-04	33	36	15	3	3	8	3	77	6	39
2014	FI	24	39	15	2	1	17	1	78	4	393
2014	FI-01	23	41	15	4	0	16	1	78	4	81
2014	FI-02	23	42	12	2	0	19	1	82	2	154
2014	FI-03	24	34	17	3	4	16	2	71	8	111
2014	FI-04	32	42	12	0	0	14	0	86	0	43
2011	FI	28	47	12	1	0	12	0	86	1	457
2011	FI-01	34	36	14	2	1	12	0	80	3	105
2011	FI-02	29	47	13	0	0	10	1	85	0	149
2011	FI-03	19	55	12	1	1	13	0	85	2	130
2011	FI-04	36	49	4	0	0	10	0	95	0	67

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	21	31	21	12	13	0	2	53	26	350
2019	FI-01	20	28	18	18	13	0	2	49	32	60
2019	FI-02	23	31	20	12	11	0	3	56	24	107
2019	FI-03	22	26	25	11	16	0	0	49	26	121
2019	FI-04	15	40	15	10	13	0	6	59	24	52
2018	FI	21	24	20	15	17	0	3	46	32	324
2018	FI-01	21	14	18	11	36	0	0	36	46	56
2018	FI-02	27	29	18	14	11	0	2	57	25	101
2018	FI-03	16	27	25	15	12	0	5	45	28	111
2018	FI-04	19	21	19	23	13	2	4	42	38	48
2017	FI	21	25	23	13	14	0	4	48	28	316
2017	FI-01	26	21	16	16	21	0	2	47	37	58
2017	FI-02	20	28	26	9	11	0	6	51	22	117
2017	FI-03	19	20	28	16	12	0	5	41	29	93
2017	FI-04	15	37	20	12	15	0	2	53	28	41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	14	31	29	16	9	0	1	46	25	348
2019	FI-01	22	44	17	14	3	0	0	66	17	59
2019	FI-02	12	40	29	11	6	1	1	53	17	106
2019	FI-03	12	23	31	18	15	0	0	36	33	121
2019	FI-04	10	25	33	19	12	0	2	35	31	52
2018	FI	15	27	33	16	9	0	0	42	26	326
2018	FI-01	23	35	26	7	9	0	0	58	16	57
2018	FI-02	15	24	38	15	8	0	1	39	23	101
2018	FI-03	10	29	32	19	11	0	0	39	30	111
2018	FI-04	16	18	33	22	10	0	0	35	33	49
2017	FI	15	28	32	14	9	0	2	44	24	317
2017	FI-01	25	41	29	3	0	0	2	67	4	59
2017	FI-02	15	25	35	16	7	0	3	40	24	117
2017	FI-03	12	21	33	20	13	0	1	33	34	93
2017	FI-04	7	29	29	12	22	0	0	37	34	41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	17	34	26	14	8	0	1	51	22	348
2019	FI-01	30	38	22	10	0	0	0	68	10	60
2019	FI-02	18	43	19	14	4	1	2	63	18	107
2019	FI-03	14	28	29	15	14	0	0	42	29	120
2019	FI-04	8	27	35	16	12	0	2	36	28	51
2018	FI	19	25	32	15	9	0	1	44	24	326
2018	FI-01	25	44	16	5	11	0	0	68	16	57
2018	FI-02	25	21	33	15	5	0	2	46	20	101
2018	FI-03	12	21	40	18	10	0	0	32	28	111
2018	FI-04	14	20	33	20	12	0	0	35	33	49
2017	FI	16	33	24	18	8	0	2	50	26	316
2017	FI-01	24	43	19	9	2	0	3	70	11	58
2017	FI-02	21	24	28	19	7	0	2	45	26	117
2017	FI-03	11	36	23	18	12	0	1	47	30	93
2017	FI-04	7	34	20	29	10	0	0	41	39	41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	20	31	24	15	9	0	1	52	24	346
2019	FI-01	35	32	18	10	2	0	3	69	12	60
2019	FI-02	22	39	18	12	8	1	1	62	20	106
2019	FI-03	13	28	26	18	14	0	0	41	33	119
2019	FI-04	14	25	35	16	6	0	4	41	22	51
2018	FI	18	28	30	15	7	1	1	47	23	319
2018	FI-01	31	35	20	6	7	0	0	67	13	54
2018	FI-02	20	29	27	14	7	1	1	51	22	99
2018	FI-03	11	25	37	18	6	0	2	37	25	110
2018	FI-04	16	22	27	24	10	0	0	39	35	49
2017	FI	17	28	26	17	9	1	2	46	27	316
2017	FI-01	26	31	33	5	3	2	0	58	9	58
2017	FI-02	16	28	23	21	6	2	3	47	29	117
2017	FI-03	12	25	26	21	15	0	1	37	37	93
2017	FI-04	20	27	22	17	15	0	0	46	32	41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	40	29	15	5	4	1	5	73	10	346
2019	FI-01	55	32	3	3	0	0	7	93	4	60
2019	FI-02	43	33	10	4	2	2	6	82	6	105
2019	FI-03	38	24	19	8	5	1	5	65	14	119
2019	FI-04	25	29	27	6	12	0	2	55	18	52
2018	FI	38	30	15	9	4	1	4	71	13	325
2018	FI-01	54	26	2	4	5	2	7	88	10	57
2018	FI-02	38	36	11	7	2	1	6	79	10	101
2018	FI-03	32	31	22	9	4	1	2	65	13	111
2018	FI-04	33	16	22	18	8	0	2	50	27	49
2017	FI	35	31	13	7	5	2	8	72	14	315
2017	FI-01	52	31	7	0	0	2	9	92	0	58
2017	FI-02	33	27	16	9	3	3	10	69	13	117
2017	FI-03	31	34	11	8	9	1	6	71	18	93
2017	FI-04	23	30	18	13	15	0	3	54	28	40

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	26	33	22	12	6	0	1	60	18	347
2019	FI-01	34	24	19	17	5	0	2	59	22	59
2019	FI-02	30	40	15	8	6	1	1	71	13	106
2019	FI-03	23	35	25	13	4	0	0	58	18	120
2019	FI-04	19	29	29	13	10	0	0	48	23	52
2018	FI	26	27	26	13	7	0	0	54	20	325
2018	FI-01	33	35	16	9	7	0	0	68	16	57
2018	FI-02	28	30	26	11	6	0	0	57	17	101
2018	FI-03	23	23	31	13	11	0	0	46	23	111
2018	FI-04	24	24	24	22	4	0	0	49	27	49
2017	FI	19	36	26	10	9	0	1	56	19	317
2017	FI-01	34	36	17	7	5	0	2	71	12	59
2017	FI-02	18	36	28	8	9	0	1	54	17	117
2017	FI-03	14	39	26	13	6	0	2	54	20	93
2017	FI-04	12	32	27	15	15	0	0	44	29	41

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	29	38	19	8	3	2	0	68	12	349
2019	FI-01	36	42	12	5	5	0	0	78	10	59
2019	FI-02	36	25	21	8	4	4	1	65	13	107
2019	FI-03	21	43	22	11	2	1	0	64	13	121
2019	FI-04	23	50	19	4	2	2	0	75	6	52
2018	FI	24	32	29	12	2	1	0	56	14	322
2018	FI-01	38	32	21	5	4	0	0	70	9	56
2018	FI-02	31	29	24	13	2	1	1	61	15	101
2018	FI-03	12	39	35	12	2	0	0	51	14	109
2018	FI-04	20	20	35	18	4	2	0	42	23	49
2017	FI	19	35	28	12	3	1	2	55	16	315
2017	FI-01	27	37	24	5	3	0	3	67	9	59
2017	FI-02	18	37	28	12	1	1	3	58	13	116
2017	FI-03	20	27	28	16	8	1	0	48	24	92
2017	FI-04	7	41	32	15	2	0	2	50	18	41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	20	32	25	14	5	1	1	54	20	348
2019	FI-01	29	34	21	10	2	0	3	66	13	58
2019	FI-02	29	29	21	12	4	4	2	61	17	107
2019	FI-03	13	33	26	20	7	0	0	46	27	121
2019	FI-04	10	40	35	8	6	0	2	51	14	52
2018	FI	18	32	30	13	7	0	0	50	20	322
2018	FI-01	29	32	27	4	9	0	0	61	13	56
2018	FI-02	23	32	25	10	9	1	1	56	19	101
2018	FI-03	8	35	32	20	5	0	0	43	25	109
2018	FI-04	18	24	33	14	10	0	0	43	24	49
2017	FI	16	28	29	17	8	0	2	46	25	317
2017	FI-01	30	29	25	7	3	0	5	63	11	59
2017	FI-02	15	34	25	18	6	0	2	50	24	117
2017	FI-03	13	24	32	17	14	0	0	37	31	93
2017	FI-04	7	24	32	32	5	0	0	32	37	41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	25	29	24	14	6	1	1	55	20	349
2019	FI-01	36	27	24	8	2	0	3	65	11	59
2019	FI-02	33	25	19	13	6	3	2	61	20	107
2019	FI-03	19	27	28	19	7	0	0	46	26	121
2019	FI-04	15	42	29	8	6	0	0	58	13	52
2018	FI	21	31	27	14	7	0	1	52	20	321
2018	FI-01	34	23	25	11	7	0	0	57	18	56
2018	FI-02	24	32	23	11	9	0	1	57	20	100
2018	FI-03	15	32	34	16	4	0	0	47	19	109
2018	FI-04	14	33	22	20	8	0	2	48	29	49
2017	FI	17	33	24	17	7	0	1	51	25	317
2017	FI-01	22	36	24	10	7	0	2	59	17	59
2017	FI-02	16	34	25	20	3	0	2	51	23	117
2017	FI-03	17	30	21	19	13	0	0	47	31	93
2017	FI-04	10	37	32	17	5	0	0	46	22	41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	43	30	14	7	4	1	1	75	11	348
2019	FI-01	44	34	14	5	2	0	2	79	7	59
2019	FI-02	44	26	14	7	4	3	2	74	11	106
2019	FI-03	39	28	21	7	5	0	0	67	12	121
2019	FI-04	50	38	4	6	2	0	0	88	8	52

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	31	31	26	9	2	1	1	62	11	347
2019	FI-01	32	46	19	3	0	0	0	78	3	59
2019	FI-02	35	29	19	9	3	3	2	67	13	106
2019	FI-03	28	29	31	11	2	0	0	57	12	121
2019	FI-04	25	24	41	6	2	0	2	50	8	51
2018	FI	24	33	24	13	4	0	1	58	18	320
2018	FI-01	29	38	29	2	4	0	0	66	5	56
2018	FI-02	29	34	19	14	4	0	1	63	18	101
2018	FI-03	18	36	25	17	5	0	0	54	21	109
2018	FI-04	25	25	25	21	4	0	0	50	25	48
2017	FI	25	34	22	12	6	0	2	60	18	314
2017	FI-01	29	42	17	7	2	0	3	74	9	59
2017	FI-02	23	32	26	12	4	0	3	57	17	117
2017	FI-03	24	31	21	11	12	0	1	55	24	91
2017	FI-04	28	30	23	18	3	0	0	58	20	40

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	26	12	3	2	1	2	82	6	349
2019	FI-01	61	29	5	3	0	0	2	91	3	59
2019	FI-02	55	14	19	2	5	2	4	73	7	107
2019	FI-03	47	35	12	3	2	0	0	82	6	121
2019	FI-04	63	25	2	6	0	0	4	92	6	52
2018	FI	52	22	15	7	2	0	2	75	9	322
2018	FI-01	48	25	18	7	2	0	0	73	9	56
2018	FI-02	52	25	13	7	1	0	2	79	8	101
2018	FI-03	49	23	15	10	3	0	1	72	13	109
2018	FI-04	65	12	16	0	4	0	2	79	4	49
2017	FI	51	27	14	5	2	0	2	79	7	316
2017	FI-01	61	22	7	5	3	0	2	84	9	59
2017	FI-02	41	30	16	8	2	0	3	74	10	116
2017	FI-03	53	26	15	4	1	0	1	80	5	93
2017	FI-04	61	22	15	0	2	0	0	83	2	41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	14	6	3	1	1	6	90	3	347
2019	FI-01	69	17	5	5	0	0	3	89	5	59
2019	FI-02	69	12	6	2	1	3	8	91	3	106
2019	FI-03	70	13	8	3	1	0	6	88	4	120
2019	FI-04	77	12	2	0	0	0	10	98	0	52
2018	FI	66	17	7	2	2	1	6	89	4	321
2018	FI-01	70	14	9	0	4	2	2	87	4	56
2018	FI-02	68	18	6	1	0	1	6	93	1	101
2018	FI-03	61	22	6	3	2	0	6	89	5	108
2018	FI-04	71	10	6	4	2	2	4	87	7	49

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	66	14	7	6	4	0	3	82	10	347
2019	FI-01	63	15	5	8	3	0	5	82	13	59
2019	FI-02	68	14	4	4	6	0	5	86	10	105
2019	FI-03	63	12	10	8	4	1	2	77	13	121
2019	FI-04	71	13	8	4	0	0	4	88	4	52
2018	FI	62	17	7	4	6	1	3	83	10	322
2018	FI-01	66	14	5	4	7	0	4	83	11	56
2018	FI-02	66	16	7	2	4	2	3	86	6	101
2018	FI-03	57	23	6	6	6	0	2	81	12	109
2018	FI-04	61	14	12	2	8	2	0	77	10	49
2017	FI	60	17	7	5	3	2	5	83	10	317
2017	FI-01	71	17	0	5	2	2	3	93	7	59
2017	FI-02	60	14	6	6	3	5	7	83	10	117
2017	FI-03	53	21	11	4	5	0	5	78	10	93
2017	FI-04	59	12	12	7	5	0	5	74	13	41

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	56	21	13	4	3	0	3	80	7	347
2019	FI-01	63	17	15	0	0	0	5	84	0	60
2019	FI-02	57	21	11	2	6	0	4	80	8	106
2019	FI-03	53	22	14	8	3	0	1	76	10	120
2019	FI-04	57	24	10	6	0	0	4	84	6	51
2018	FI	54	23	11	6	2	0	3	79	9	324
2018	FI-01	67	16	9	5	4	0	0	82	9	57
2018	FI-02	55	24	13	3	1	0	4	82	4	101
2018	FI-03	47	25	12	9	4	0	4	75	13	111
2018	FI-04	46	29	13	8	0	0	4	78	9	48
2017	FI	52	26	11	3	3	1	5	82	5	316
2017	FI-01	59	25	8	2	2	0	3	88	4	59
2017	FI-02	50	26	12	3	3	1	7	81	6	117
2017	FI-03	48	29	12	2	2	1	5	82	5	92
2017	FI-04	54	22	12	5	5	0	2	78	10	41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	53	20	14	5	5	0	3	75	11	347
2019	FI-01	63	10	15	3	5	0	3	75	9	59
2019	FI-02	56	19	12	4	5	0	4	78	9	105
2019	FI-03	48	20	16	9	7	0	1	68	16	121
2019	FI-04	52	29	10	4	2	0	4	84	6	52
2018	FI	47	23	12	10	7	0	2	71	17	324
2018	FI-01	61	14	13	4	7	0	2	76	11	56
2018	FI-02	48	24	12	8	7	0	2	73	15	102
2018	FI-03	41	28	9	12	8	0	3	70	20	111
2018	FI-04	48	15	17	17	4	0	0	63	21	48
2017	FI	48	22	11	8	6	1	3	73	15	317
2017	FI-01	58	22	8	5	3	0	3	82	9	59
2017	FI-02	43	24	13	9	6	3	3	70	16	117
2017	FI-03	48	15	14	11	9	0	4	65	20	93
2017	FI-04	54	27	7	5	5	0	2	83	10	41

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	15	8	3	3	0	16	83	8	346
2019	FI-01	68	3	5	0	0	0	24	93	0	59
2019	FI-02	59	6	3	0	3	0	29	92	4	106
2019	FI-03	44	23	13	8	6	0	7	72	14	120
2019	FI-04	53	25	10	4	4	0	4	82	8	51
2018	FI	55	12	8	5	3	0	17	82	9	324
2018	FI-01	61	5	2	0	4	2	26	93	5	57
2018	FI-02	54	10	5	1	0	0	30	92	1	101
2018	FI-03	53	18	9	11	3	0	6	76	14	111
2018	FI-04	52	15	19	4	6	0	4	70	11	48
2017	FI	50	16	6	3	2	0	22	86	7	316
2017	FI-01	61	10	0	2	2	0	25	95	5	59
2017	FI-02	49	11	5	2	2	0	31	88	5	116
2017	FI-03	48	21	6	5	2	0	16	84	9	93
2017	FI-04	37	32	17	7	2	0	5	72	10	41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	70	16	3	1	1	0	8	94	2	349
2019	FI-01	73	13	3	0	0	0	10	96	0	60
2019	FI-02	67	17	1	0	2	1	12	97	2	106
2019	FI-03	70	19	5	2	1	0	3	92	3	121
2019	FI-04	69	15	6	2	0	0	8	92	2	52
2018	FI	72	13	6	1	1	1	6	91	2	324
2018	FI-01	79	7	5	0	2	4	4	92	2	57
2018	FI-02	74	11	7	0	1	0	8	91	1	102
2018	FI-03	68	16	6	1	1	0	7	91	2	111
2018	FI-04	66	17	9	2	0	2	4	89	2	47
2017	FI	65	15	5	3	1	0	11	90	4	314
2017	FI-01	63	22	2	3	2	0	8	93	6	59
2017	FI-02	63	18	3	3	0	1	12	93	3	117
2017	FI-03	68	9	8	4	0	0	11	86	5	90
2017	FI-04	68	12	7	0	2	0	10	89	3	41

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	77	10	5	2	1	0	5	92	3	349
2019	FI-01	68	10	10	5	2	0	5	82	7	60
2019	FI-02	77	9	7	0	1	0	6	92	1	106
2019	FI-03	83	9	2	3	0	0	2	94	3	121
2019	FI-04	77	12	0	0	0	0	12	100	0	52
2018	FI	77	10	3	1	3	1	5	92	4	325
2018	FI-01	72	12	2	2	7	4	2	89	9	57
2018	FI-02	79	12	3	0	2	0	4	95	2	102
2018	FI-03	77	7	5	1	3	0	6	90	4	111
2018	FI-04	71	13	2	2	0	2	10	95	2	48
2017	FI	74	13	3	0	3	0	7	94	3	317
2017	FI-01	73	17	2	0	3	0	5	95	4	59
2017	FI-02	69	18	4	0	3	1	5	93	3	117
2017	FI-03	76	8	3	0	2	0	11	94	2	93
2017	FI-04	85	5	2	0	2	0	5	95	3	41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	54	23	13	5	1	1	3	80	6	346
2019	FI-01	47	20	23	2	5	0	3	69	7	60
2019	FI-02	57	25	8	7	2	1	2	83	9	106
2019	FI-03	57	23	14	5	0	0	1	81	5	119
2019	FI-04	57	24	10	4	0	0	6	85	4	51
2018	FI	49	27	14	4	3	0	3	79	7	324
2018	FI-01	47	25	18	5	5	0	0	72	11	57
2018	FI-02	46	28	14	3	4	0	5	78	7	102
2018	FI-03	48	28	14	4	2	1	4	79	6	111
2018	FI-04	60	26	9	6	0	0	0	85	6	47
2017	FI	45	33	14	4	2	0	3	80	6	317
2017	FI-01	41	39	10	7	0	0	3	82	7	59
2017	FI-02	44	31	17	3	3	0	3	76	6	117
2017	FI-03	45	32	11	6	1	0	4	81	8	93
2017	FI-04	51	27	17	0	2	0	2	80	3	41

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	13	35	35	15	2	0	48	17	347
2019	FI-01	15	39	39	7	0	0	54	7	59
2019	FI-02	24	37	28	9	2	0	60	11	106
2019	FI-03	7	32	40	18	2	0	39	21	121
2019	FI-04	8	31	27	27	4	2	40	32	51
2018	FI	13	34	36	15	3	0	47	17	326
2018	FI-01	16	51	25	5	4	0	67	9	57
2018	FI-02	17	37	34	11	1	0	54	12	102
2018	FI-03	7	31	41	18	4	0	38	22	111
2018	FI-04	15	21	38	23	4	0	35	27	48
2017	FI	11	29	41	14	4	0	40	18	317
2017	FI-01	17	41	41	2	0	0	58	2	59
2017	FI-02	15	32	34	16	3	0	47	19	117
2017	FI-03	5	24	47	19	4	0	29	23	93
2017	FI-04	5	20	46	17	12	0	24	29	41

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	7	18	38	28	9	0	37	25	349
2019	FI-01	5	15	32	36	12	0	47	20	59
2019	FI-02	5	15	37	31	12	0	43	20	107
2019	FI-03	7	21	42	26	5	0	31	27	121
2019	FI-04	13	21	35	21	10	0	31	35	52
2018	FI	6	21	39	25	9	0	34	28	324
2018	FI-01	4	14	33	40	9	0	49	18	57
2018	FI-02	7	15	37	32	10	0	42	22	101
2018	FI-03	8	27	44	15	6	0	21	35	110
2018	FI-04	6	25	38	19	13	0	31	31	48
2017	FI	6	20	45	19	10	1	29	26	316
2017	FI-01	0	7	46	25	20	2	47	7	59
2017	FI-02	6	25	39	21	9	1	29	31	117
2017	FI-03	6	21	52	15	5	0	21	28	93
2017	FI-04	10	27	44	10	10	0	20	37	41

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	39	10	3	1	2	0	86	4	350
2019	FI-01	50	37	5	3	2	3	0	90	5	60
2019	FI-02	50	34	8	3	1	4	0	87	4	107
2019	FI-03	40	45	12	2	1	0	0	85	3	121
2019	FI-04	52	40	6	2	0	0	0	92	2	52
2018	FI	42	43	10	3	2	1	0	85	5	320
2018	FI-01	35	45	13	5	2	0	0	80	7	55
2018	FI-02	46	45	4	3	1	0	0	92	4	99
2018	FI-03	41	41	12	3	3	2	0	83	6	111
2018	FI-04	46	40	15	0	0	0	0	85	0	48
2017	FI	28	49	13	6	1	4	0	80	7	316
2017	FI-01	41	36	14	0	2	7	2	83	2	59
2017	FI-02	28	46	14	9	0	3	0	77	9	117
2017	FI-03	16	58	14	6	1	4	0	78	8	93
2017	FI-04	35	55	5	5	0	0	0	90	5	40

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	30	38	18	10	3	1	68	14	350
2019	FI-01	33	43	12	10	2	0	77	12	60
2019	FI-02	36	36	16	7	4	2	73	10	107
2019	FI-03	23	40	19	12	4	2	64	17	121
2019	FI-04	29	37	25	8	2	0	65	10	52
2018	FI	23	44	15	10	6	1	68	16	324
2018	FI-01	27	44	15	9	5	0	71	15	55
2018	FI-02	31	43	11	9	5	1	75	14	102
2018	FI-03	14	46	20	11	7	2	61	18	111
2018	FI-04	20	47	14	12	6	0	67	18	49
2017	FI	16	48	18	10	7	2	65	17	317
2017	FI-01	27	44	17	3	3	5	75	7	59
2017	FI-02	13	46	23	9	9	0	59	18	117
2017	FI-03	10	53	15	15	6	1	63	22	93
2017	FI-04	20	46	15	7	7	5	69	15	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	14	86	350
2019	FI-01	12	88	60
2019	FI-02	20	80	107
2019	FI-03	12	88	121
2019	FI-04	10	90	52
2017	FI	18	82	317
2017	FI-01	10	90	59
2017	FI-02	22	78	117
2017	FI-03	21	79	93
2014	FI	12	88	392
2014	FI-01	9	91	81
2014	FI-02	14	86	153
2014	FI-03	15	85	111

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	73	27	48
2019	FI-02	71	29	21
2019	FI-03	86	14	14
2017	FI	73	27	56
2017	FI-02	77	23	26
2017	FI-03	70	30	20
2014	FI	87	13	46
2014	FI-02	100	0	20
2014	FI-03	71	29	17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	46	37	9	9	83	9	35
2019	FI-02	53	33	0	13	87	13	15
2019	FI-03	58	25	17	0	83	0	12
2017	FI	54	37	2	7	90	7	41
2017	FI-02	35	65	0	0	100	0	20
2017	FI-03	57	14	7	21	71	21	14
2014	FI	43	43	5	10	85	10	40
2014	FI-02	40	45	5	9	86	9	20
2014	FI-03	50	33	0	17	83	17	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	16	37	22	14	9	0	1	17	83	349
2019	FI-01	10	34	29	19	7	0	2	10	90	59
2019	FI-02	23	36	17	16	6	0	2	24	76	107
2019	FI-03	17	36	24	12	11	0	0	17	83	121
2019	FI-04	10	46	21	12	10	0	2	10	90	52
2018	FI	24	28	26	10	11	0	1	24	76	326
2018	FI-01	23	21	25	12	19	0	0	23	77	57
2018	FI-02	32	25	23	11	8	1	0	33	67	102
2018	FI-03	19	34	31	7	8	0	1	19	81	110
2018	FI-04	22	24	31	12	10	0	0	22	78	49
2017	FI	30	27	22	10	9	1	0	31	69	316
2017	FI-01	25	27	17	17	14	0	0	25	75	59
2017	FI-02	34	23	26	12	3	2	0	35	65	117
2017	FI-03	29	32	18	9	12	0	0	29	71	93
2017	FI-04	30	30	28	0	10	0	3	31	69	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	55	45	287
2019	FI-01	52	48	52
2019	FI-02	51	49	80
2019	FI-03	60	40	100
2019	FI-04	51	49	45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	39	61	282
2019	FI-01	39	61	51
2019	FI-02	43	57	79
2019	FI-03	41	59	97
2019	FI-04	26	74	46
2018	FI	22	78	242
2018	FI-01	16	84	44
2018	FI-02	20	80	66
2018	FI-03	28	72	88
2018	FI-04	18	82	38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	8	24	16	19	21	1	10	36	45	285
2019	FI-01	10	31	16	22	16	2	4	44	40	51
2019	FI-02	10	20	20	18	20	1	10	34	43	79
2019	FI-03	9	27	14	19	19	1	11	41	43	100
2019	FI-04	4	17	15	22	26	0	15	26	56	46
2018	FI	9	20	17	21	24	2	7	32	49	242
2018	FI-01	11	18	14	27	27	0	2	30	56	44
2018	FI-02	6	28	18	15	21	1	10	39	41	67
2018	FI-03	10	20	16	20	24	1	9	33	49	87
2018	FI-04	8	11	24	26	24	5	3	20	54	38
2017	FI	11	22	18	18	23	1	8	36	45	216
2017	FI-01	18	25	20	11	20	0	5	45	33	44
2017	FI-02	7	23	11	23	26	1	9	33	55	74
2017	FI-03	9	17	24	16	23	3	8	29	44	66
2017	FI-04	7	26	19	11	22	0	15	39	39	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	3	14	18	21	34	1	10	19	61	285
2019	FI-01	4	22	22	25	24	0	4	27	51	51
2019	FI-02	6	8	24	18	34	1	9	15	58	79
2019	FI-03	2	17	10	25	33	1	12	22	67	100
2019	FI-04	0	11	22	15	39	0	13	13	63	46
2018	FI	2	12	17	16	44	3	7	16	66	241
2018	FI-01	0	9	11	20	57	0	2	9	79	44
2018	FI-02	3	12	18	12	43	3	9	17	63	67
2018	FI-03	2	17	20	12	40	3	6	22	56	86
2018	FI-04	3	8	13	26	34	5	11	13	72	38
2017	FI	3	7	11	21	46	2	11	11	77	217
2017	FI-01	7	5	7	23	52	0	7	12	80	44
2017	FI-02	1	8	9	23	47	3	9	11	79	75
2017	FI-03	0	5	17	18	44	3	14	5	75	66
2017	FI-04	4	11	7	26	37	0	15	17	74	27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FI	36	19	14	11	17	0	3	57	29	344
2019	FI-01	39	25	14	7	12	0	3	67	19	59
2019	FI-02	39	13	19	9	15	0	5	54	26	106
2019	FI-03	34	18	13	16	18	0	3	53	34	119
2019	FI-04	33	27	8	12	21	0	0	60	33	52
2018	FI	38	18	13	10	16	0	5	59	27	327
2018	FI-01	39	16	14	11	14	0	7	58	26	57
2018	FI-02	45	21	13	5	13	0	4	68	18	102
2018	FI-03	31	19	14	13	19	1	5	52	33	111
2018	FI-04	35	18	12	14	14	0	6	57	30	49

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment