2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	45	8	11	3	0	78	14	402
2019	CS-01	41	34	5	17	2	0	76	20	41
2019	CS-02	41	42	5	10	3	0	82	13	101
2019	CS-03	29	46	9	10	4	1	76	15	157
2019	CS-04	22	55	11	9	3	0	78	12	76
2019	CS-05	35	43	9	9	4	0	78	13	23
2017	CS	34	47	5	10	4	0	82	13	405
2017	CS-01	44	36	6	8	6	0	80	14	32
2017	CS-02	33	54	5	6	2	0	87	8	138
2017	CS-03	37	42	5	11	6	0	78	17	161
2017	CS-04	22	60	2	12	3	0	83	16	58
2017	CS-05	24	34	17	25	0	0	57	25	12
2014	CS	31	47	7	10	5	0	79	15	458
2014	CS-01	45	30	0	20	5	0	75	25	40
2014	CS-02	34	45	5	11	5	0	79	16	171
2014	CS-03	28	48	9	10	5	1	76	15	170
2014	CS-04	29	60	3	3	5	0	89	8	63
2014	CS-05	20	60	20	0	0	0	80	0	10
2011	CS	33	49	6	10	2	0	82	12	1141
2011	CS-01	31	45	8	13	3	0	77	16	141
2011	CS-02	32	48	8	11	1	0	80	12	394
2011	CS-03	31	53	5	8	3	0	84	11	367
2011	CS-04	35	49	3	11	2	0	85	13	189
2011	CS-05	49	37	2	7	5	0	86	12	43
2008	CS	34	48	6	8	4	0	82	12	793
2008	CS-01	32	47	7	10	4	0	79	14	113
2008	CS-02	37	43	7	8	5	0	80	13	284
2008	CS-03	30	55	4	7	3	0	85	10	212
2008	CS-04	37	46	6	9	2	0	83	11	136
2008	CS-05	39	50	3	3	6	0	89	8	36

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	27	7	10	3	0	1	80	13	400
2019	CS-01	56	24	10	7	0	0	2	83	8	41
2019	CS-02	64	15	5	10	5	1	0	80	15	101
2019	CS-03	49	33	6	10	2	0	1	82	12	156
2019	CS-04	43	33	9	9	5	0	0	76	15	75
2019	CS-05	57	26	9	9	0	0	0	83	9	23
2017	CS	51	21	10	11	7	0	0	73	18	405
2017	CS-01	55	14	14	14	3	0	0	69	17	32
2017	CS-02	54	22	8	9	6	0	0	77	15	138
2017	CS-03	47	24	11	10	8	0	0	71	18	161
2017	CS-04	48	19	9	16	8	0	0	67	24	58
2017	CS-05	66	17	0	8	8	0	0	83	17	12
2014	CS	54	21	8	11	5	0	0	76	16	457
2014	CS-01	60	13	18	8	3	0	0	73	10	40
2014	CS-02	61	20	6	8	5	0	0	81	12	171
2014	CS-03	48	22	8	14	7	1	1	71	21	169
2014	CS-04	48	27	6	14	5	0	0	75	19	63
2014	CS-05	40	40	0	20	0	0	0	80	20	10
2011	CS	56	21	6	11	5	0	1	78	17	1141
2011	CS-01	60	23	5	11	1	0	1	83	12	141
2011	CS-02	58	23	5	9	4	0	1	81	13	393
2011	CS-03	55	18	7	13	7	0	1	74	20	367
2011	CS-04	48	24	6	14	7	0	1	73	21	190
2011	CS-05	63	21	2	7	7	0	0	84	14	43
2008	CS	54	20	7	12	6	0	0	75	18	793
2008	CS-01	50	20	12	11	5	0	1	71	16	113
2008	CS-02	54	22	7	11	5	0	0	77	16	284
2008	CS-03	54	21	7	12	6	0	0	75	18	212
2008	CS-04	51	18	4	17	9	0	0	70	26	136
2008	CS-05	83	11	6	0	0	0	0	94	0	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	37	11	9	5	0	75	14	403
2019	CS-01	54	32	7	2	2	2	88	5	41
2019	CS-02	49	31	11	4	6	0	79	10	101
2019	CS-03	33	41	11	10	5	0	73	15	158
2019	CS-04	29	37	12	16	7	0	66	22	76
2019	CS-05	26	52	9	13	0	0	78	13	23
2017	CS	39	41	9	7	4	0	80	11	404
2017	CS-01	52	28	14	6	0	0	80	6	32
2017	CS-02	40	41	9	8	2	0	81	10	138
2017	CS-03	37	41	9	7	6	0	78	13	161
2017	CS-04	33	51	7	4	5	0	84	8	57
2017	CS-05	57	25	8	9	0	0	83	9	12
2014	CS	44	40	6	7	2	0	84	9	458
2014	CS-01	50	33	8	8	3	0	83	10	40
2014	CS-02	45	37	7	8	3	0	82	11	171
2014	CS-03	41	44	7	6	2	1	85	8	170
2014	CS-04	44	43	3	6	3	0	87	10	63
2014	CS-05	40	60	0	0	0	0	100	0	10
2011	CS	44	39	8	7	3	0	82	10	1137
2011	CS-01	48	36	6	6	4	0	84	10	140
2011	CS-02	38	42	9	7	4	0	80	11	393
2011	CS-03	48	36	8	6	3	0	83	9	366
2011	CS-04	45	37	10	6	2	0	82	9	188
2011	CS-05	42	44	0	9	5	0	86	14	43

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	41	14	10	5	0	1	71	14	400
2019	CS-01	29	41	10	17	2	0	0	71	20	41
2019	CS-02	41	37	11	4	7	0	1	78	11	101
2019	CS-03	25	42	17	11	3	0	1	68	14	155
2019	CS-04	22	43	14	13	7	0	0	66	20	76
2019	CS-05	35	43	17	4	0	0	0	78	4	23
2018	CS	29	41	14	9	7	0	0	70	17	379
2018	CS-01	17	28	6	28	22	0	0	44	50	18
2018	CS-02	37	41	10	5	8	0	0	78	13	120
2018	CS-03	24	46	15	9	6	1	0	70	15	157
2018	CS-04	29	33	19	11	8	0	0	62	19	63
2018	CS-05	38	31	13	19	0	0	0	69	19	16
2017	CS	27	41	13	13	6	0	0	68	19	404
2017	CS-01	30	31	25	11	3	0	0	61	14	32
2017	CS-02	28	39	12	14	7	0	0	67	21	137
2017	CS-03	27	42	14	11	7	0	0	69	17	161
2017	CS-04	21	51	5	16	5	0	2	73	21	58
2017	CS-05	24	25	26	25	0	0	0	49	25	12
2014	CS	26	40	13	14	7	1	0	67	21	458
2014	CS-01	38	18	13	20	10	3	0	56	31	40
2014	CS-02	27	44	12	12	5	0	0	71	16	171
2014	CS-03	22	38	14	16	8	1	1	61	25	170
2014	CS-04	29	48	6	8	10	0	0	76	17	63
2014	CS-05	20	50	30	0	0	0	0	70	0	10
2011	CS	28	41	14	10	6	0	1	70	16	1138
2011	CS-01	26	38	13	14	5	1	3	67	20	140
2011	CS-02	28	42	14	9	6	0	1	70	16	392
2011	CS-03	24	45	15	11	6	0	0	69	17	366
2011	CS-04	35	36	16	7	5	0	1	72	12	190
2011	CS-05	51	33	5	9	0	0	2	86	10	43
2008	CS	25	39	16	11	8	0	1	65	19	792
2008	CS-01	24	39	17	9	10	0	2	64	19	113
2008	CS-02	25	38	15	13	8	0	0	63	22	284
2008	CS-03	21	45	15	12	7	0	1	66	19	211
2008	CS-04	26	37	24	7	7	0	0	63	13	136
2008	CS-05	47	36	3	3	8	3	0	86	11	36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	38	8	6	3	0	0	84	9	398
2019	CS-01	54	32	5	10	0	0	0	85	10	41
2019	CS-02	49	36	8	3	4	0	0	85	7	100
2019	CS-03	42	43	7	5	2	0	1	86	7	155
2019	CS-04	39	35	12	11	4	0	0	73	15	75
2019	CS-05	57	39	4	0	0	0	0	96	0	23
2017	CS	49	38	8	3	2	0	0	87	5	401
2017	CS-01	52	31	14	3	0	0	0	83	3	32
2017	CS-02	44	46	4	2	3	1	0	91	5	138
2017	CS-03	50	33	11	4	3	0	0	83	6	157
2017	CS-04	48	42	7	2	2	0	0	90	3	58
2017	CS-05	66	34	0	0	0	0	0	100	0	12
2014	CS	48	35	8	7	1	0	0	84	8	458
2014	CS-01	63	23	8	8	0	0	0	85	8	40
2014	CS-02	46	39	7	6	1	0	0	85	8	171
2014	CS-03	48	33	11	7	1	1	0	82	8	170
2014	CS-04	48	35	6	10	2	0	0	83	11	63
2014	CS-05	40	50	10	0	0	0	0	90	0	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	29	10	5	3	0	2	82	8	400
2019	CS-01	49	29	7	7	2	0	5	82	10	41
2019	CS-02	54	30	9	4	2	0	1	85	6	100
2019	CS-03	51	31	8	5	3	0	1	84	8	156
2019	CS-04	51	21	14	7	5	0	1	73	12	76
2019	CS-05	52	35	13	0	0	0	0	87	0	23
2018	CS	47	36	7	5	4	0	0	84	9	378
2018	CS-01	32	32	21	5	11	0	0	63	16	19
2018	CS-02	53	36	4	3	4	0	0	88	8	120
2018	CS-03	51	35	8	4	3	0	0	85	7	156
2018	CS-04	40	45	3	6	5	0	0	85	11	62
2018	CS-05	31	25	19	19	6	0	0	56	25	16
2017	CS	49	36	7	4	3	0	0	85	8	403
2017	CS-01	55	22	14	8	0	0	0	78	8	32
2017	CS-02	47	42	6	2	2	0	0	90	4	137
2017	CS-03	54	29	7	6	4	0	0	84	9	160
2017	CS-04	36	49	7	3	5	0	0	85	8	58
2017	CS-05	35	32	8	8	17	0	0	66	25	12
2014	CS	42	35	12	7	3	1	0	78	11	458
2014	CS-01	50	25	20	3	0	3	0	77	3	40
2014	CS-02	46	33	12	6	4	0	0	78	10	171
2014	CS-03	39	36	11	8	4	1	1	77	12	170
2014	CS-04	43	35	10	8	5	0	0	78	13	63
2014	CS-05	0	70	0	30	0	0	0	70	30	10
2011	CS	42	35	13	6	4	0	1	77	10	1138
2011	CS-01	36	31	15	9	6	1	1	69	16	140
2011	CS-02	42	35	13	5	4	0	1	78	9	393
2011	CS-03	44	35	11	5	4	0	1	80	9	366
2011	CS-04	44	38	13	5	1	0	0	81	6	189
2011	CS-05	35	26	16	16	7	0	0	60	23	43

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	46	14	9	4	0	73	13	402
2019	CS-01	39	44	12	0	5	0	83	5	41
2019	CS-02	36	41	7	11	5	0	77	16	100
2019	CS-03	20	51	18	6	4	0	72	10	158
2019	CS-04	20	42	16	20	3	0	62	22	76
2019	CS-05	35	52	13	0	0	0	87	0	23
2018	CS	29	42	12	12	5	0	71	17	377
2018	CS-01	42	21	21	5	11	0	63	16	19
2018	CS-02	32	43	11	10	4	0	75	14	120
2018	CS-03	23	44	14	14	4	1	67	18	154
2018	CS-04	32	37	10	14	8	0	68	22	63
2018	CS-05	38	50	6	6	0	0	88	6	16
2017	CS	28	46	12	8	5	0	74	14	405
2017	CS-01	31	44	14	8	3	0	75	11	32
2017	CS-02	25	43	14	12	5	0	69	17	138
2017	CS-03	25	50	11	6	7	1	76	13	161
2017	CS-04	33	43	10	10	4	0	76	14	58
2017	CS-05	49	42	9	0	0	0	91	0	12
2014	CS	25	47	13	10	6	0	72	16	458
2014	CS-01	40	33	15	10	3	0	73	13	40
2014	CS-02	24	51	12	9	4	0	75	12	171
2014	CS-03	22	47	13	9	8	1	69	18	170
2014	CS-04	27	43	11	11	8	0	70	19	63
2014	CS-05	20	60	20	0	0	0	80	0	10
2011	CS	27	45	14	8	5	0	73	13	1142
2011	CS-01	31	40	13	11	4	0	72	15	141
2011	CS-02	24	48	15	8	5	0	72	13	394
2011	CS-03	25	46	16	7	6	0	71	13	367
2011	CS-04	34	42	11	8	5	1	76	13	190
2011	CS-05	37	53	0	7	2	0	91	9	43
2008	CS	30	41	14	9	6	0	70	15	790
2008	CS-01	27	45	16	5	7	0	71	13	112
2008	CS-02	26	42	13	11	7	0	68	18	282
2008	CS-03	29	40	18	9	4	0	69	13	212
2008	CS-04	35	41	10	7	7	0	76	15	136
2008	CS-05	50	33	11	3	3	0	83	6	36

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	39	18	10	6	1	0	66	15	400
2019	CS-01	37	46	15	0	2	0	0	83	2	41
2019	CS-02	30	37	15	12	6	1	0	67	18	101
2019	CS-03	24	43	20	8	4	1	1	68	12	157
2019	CS-04	19	33	23	13	12	0	0	52	25	75
2019	CS-05	32	36	18	14	0	0	0	68	14	22
2018	CS	27	37	18	12	7	0	0	63	19	377
2018	CS-01	21	26	26	11	16	0	0	47	26	19
2018	CS-02	30	37	19	10	4	0	0	67	15	117
2018	CS-03	25	36	19	13	6	0	1	62	19	157
2018	CS-04	25	38	13	14	10	0	0	63	24	63
2018	CS-05	25	50	13	0	13	0	0	75	13	16
2017	CS	23	41	18	10	7	0	0	64	18	405
2017	CS-01	22	36	25	3	14	0	0	58	17	32
2017	CS-02	25	40	20	7	8	0	1	65	15	138
2017	CS-03	24	37	18	14	6	1	0	61	21	161
2017	CS-04	19	52	12	10	7	0	0	71	17	58
2017	CS-05	17	49	17	17	0	0	0	66	17	12
2014	CS	19	41	19	11	8	0	0	61	20	457
2014	CS-01	33	30	18	13	8	0	0	63	20	40
2014	CS-02	21	42	21	9	7	0	0	63	16	170
2014	CS-03	16	41	19	12	9	1	1	58	22	170
2014	CS-04	19	43	16	13	10	0	0	62	22	63
2014	CS-05	20	40	30	10	0	0	0	60	10	10
2011	CS	21	41	19	12	7	0	0	62	19	1141
2011	CS-01	23	35	21	13	9	0	0	57	22	141
2011	CS-02	21	39	19	12	8	0	1	61	20	394
2011	CS-03	21	40	19	11	8	0	0	61	19	366
2011	CS-04	21	48	16	11	4	1	0	69	15	190
2011	CS-05	26	49	14	9	2	0	0	74	12	43

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	38	14	16	5	0	65	21	399
2019	CS-01	34	37	22	7	0	0	71	7	41
2019	CS-02	44	32	9	11	5	0	75	16	101
2019	CS-03	19	46	9	20	5	1	66	25	156
2019	CS-04	13	37	21	17	11	0	51	28	75
2019	CS-05	27	23	32	18	0	0	50	18	22
2018	CS	26	35	16	13	10	0	61	23	379
2018	CS-01	26	21	21	26	5	0	47	32	19
2018	CS-02	37	34	14	6	8	0	71	14	119
2018	CS-03	23	37	17	15	8	0	60	23	157
2018	CS-04	16	40	14	13	17	0	56	30	63
2018	CS-05	13	31	19	31	6	0	44	38	16
2017	CS	23	40	15	13	8	0	63	22	404
2017	CS-01	33	45	11	3	8	0	78	11	32
2017	CS-02	27	41	13	14	5	0	68	19	138
2017	CS-03	21	37	15	16	11	0	58	26	161
2017	CS-04	17	36	21	15	10	0	53	26	58
2017	CS-05	18	46	18	9	9	0	64	18	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	41	12	8	2	0	78	10	397
2019	CS-01	54	24	20	2	0	0	78	2	41
2019	CS-02	44	38	12	3	3	0	82	6	100
2019	CS-03	27	49	12	9	3	1	77	12	155
2019	CS-04	31	43	11	15	1	0	73	16	75
2019	CS-05	55	36	5	5	0	0	91	5	22
2018	CS	36	42	12	6	4	0	78	10	379
2018	CS-01	50	22	6	6	11	6	76	18	18
2018	CS-02	34	45	10	8	3	0	79	11	119
2018	CS-03	35	44	13	6	3	0	79	8	157
2018	CS-04	33	44	14	5	5	0	77	9	64
2018	CS-05	56	25	13	0	6	0	81	6	16
2017	CS	31	42	12	7	6	1	74	14	405
2017	CS-01	41	45	0	6	8	0	86	14	32
2017	CS-02	27	49	11	7	5	1	77	12	138
2017	CS-03	34	34	17	7	6	1	69	14	161
2017	CS-04	31	38	12	9	10	0	69	19	58
2017	CS-05	41	43	8	8	0	0	83	8	12
2014	CS	31	44	12	7	6	1	75	13	458
2014	CS-01	48	33	10	0	8	3	82	8	40
2014	CS-02	33	41	15	5	5	1	75	10	171
2014	CS-03	24	48	13	8	7	1	72	15	170
2014	CS-04	32	46	8	11	3	0	78	14	63
2014	CS-05	30	70	0	0	0	0	100	0	10
2011	CS	33	43	14	6	3	1	77	9	1140
2011	CS-01	39	37	13	7	3	1	77	10	141
2011	CS-02	30	46	16	6	2	0	76	9	393
2011	CS-03	29	44	15	6	4	1	74	10	366
2011	CS-04	38	42	13	5	1	1	80	6	190
2011	CS-05	53	40	0	7	0	0	93	7	43
2008	CS	34	42	13	7	4	0	76	11	792
2008	CS-01	35	39	15	5	5	1	74	11	113
2008	CS-02	28	44	15	7	6	0	72	12	283
2008	CS-03	35	42	13	8	2	0	77	10	212
2008	CS-04	41	41	7	7	4	0	82	10	136
2008	CS-05	56	39	0	6	0	0	94	6	36

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	38	17	10	4	1	69	14	398
2019	CS-01	44	39	15	2	0	0	83	2	41
2019	CS-02	37	31	19	8	5	0	68	13	100
2019	CS-03	27	42	17	8	4	1	70	13	157
2019	CS-04	22	34	19	20	5	0	55	26	74
2019	CS-05	36	55	5	5	0	0	91	5	22
2018	CS	29	42	13	9	7	0	70	16	378
2018	CS-01	37	21	16	16	11	0	58	26	19
2018	CS-02	24	46	14	10	5	0	71	15	119
2018	CS-03	28	45	14	8	6	0	72	14	155
2018	CS-04	33	34	14	6	13	0	67	19	64
2018	CS-05	38	50	0	6	6	0	88	13	16
2017	CS	28	39	15	9	9	0	67	17	405
2017	CS-01	38	34	11	6	11	0	72	17	32
2017	CS-02	22	44	20	5	9	0	66	14	138
2017	CS-03	28	40	13	9	9	0	68	19	161
2017	CS-04	33	31	14	14	8	0	64	22	58
2017	CS-05	41	34	8	17	0	0	75	17	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	36	11	5	2	0	0	83	7	396
2019	CS-01	54	34	10	2	0	0	0	88	2	41
2019	CS-02	45	38	9	5	3	0	0	83	8	98
2019	CS-03	42	40	11	5	1	1	0	83	6	156
2019	CS-04	47	31	13	9	0	0	0	77	9	75
2019	CS-05	59	32	9	0	0	0	0	91	0	22
2018	CS	44	37	11	6	2	0	0	81	8	375
2018	CS-01	56	17	22	0	6	0	0	72	6	18
2018	CS-02	41	39	9	8	3	0	0	80	11	118
2018	CS-03	41	40	13	4	2	0	0	81	6	155
2018	CS-04	48	33	8	10	2	0	0	81	11	63
2018	CS-05	63	31	6	0	0	0	0	94	0	16
2017	CS	44	38	12	4	2	0	0	82	6	405
2017	CS-01	55	28	14	3	0	0	0	83	3	32
2017	CS-02	41	38	14	4	1	0	1	80	6	138
2017	CS-03	43	39	12	2	4	0	0	81	6	161
2017	CS-04	38	48	5	9	0	0	0	86	9	58
2017	CS-05	66	25	9	0	0	0	0	91	0	12
2014	CS	51	33	9	5	1	0	0	84	6	458
2014	CS-01	58	23	15	3	3	0	0	80	5	40
2014	CS-02	49	37	9	4	1	0	0	87	5	171
2014	CS-03	51	34	9	4	2	1	0	85	6	170
2014	CS-04	51	25	10	13	2	0	0	76	14	63
2014	CS-05	60	40	0	0	0	0	0	100	0	10
2011	CS	52	34	10	3	1	0	0	86	4	1138
2011	CS-01	55	32	9	3	1	0	0	88	4	139
2011	CS-02	49	36	10	4	1	0	0	85	5	394
2011	CS-03	50	36	10	3	1	0	0	86	4	365
2011	CS-04	56	30	11	4	0	0	0	86	4	190
2011	CS-05	67	30	0	2	0	0	0	98	2	43

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	46	11	8	3	0	0	78	11	398
2019	CS-01	37	39	17	7	0	0	0	76	7	41
2019	CS-02	29	49	9	8	4	0	1	79	12	100
2019	CS-03	31	49	10	6	3	1	0	81	9	156
2019	CS-04	29	41	15	12	3	0	0	71	15	75
2019	CS-05	36	50	9	0	5	0	0	86	5	22
2018	CS	31	43	12	7	6	0	0	74	14	377
2018	CS-01	26	37	21	11	5	0	0	63	16	19
2018	CS-02	29	43	13	9	5	0	0	73	14	120
2018	CS-03	31	46	10	5	7	0	0	77	12	153
2018	CS-04	30	44	14	8	5	0	0	73	13	64
2018	CS-05	56	31	0	6	6	0	0	88	13	16
2017	CS	29	45	11	10	5	0	0	74	15	405
2017	CS-01	41	36	8	8	6	0	0	78	14	32
2017	CS-02	23	48	14	11	4	0	1	71	15	138
2017	CS-03	27	45	12	10	6	0	0	72	16	161
2017	CS-04	34	45	7	7	7	0	0	79	14	58
2017	CS-05	41	59	0	0	0	0	0	100	0	12
2014	CS	25	40	15	12	8	0	0	65	20	456
2014	CS-01	35	30	10	15	8	3	0	67	23	40
2014	CS-02	21	43	17	11	7	0	0	64	18	169
2014	CS-03	23	39	16	13	8	1	0	62	21	170
2014	CS-04	32	41	10	8	10	0	0	73	17	63
2014	CS-05	20	60	10	10	0	0	0	80	10	10
2011	CS	29	44	14	8	5	0	0	73	13	1139
2011	CS-01	27	35	19	10	8	1	0	63	18	140
2011	CS-02	25	46	16	6	7	0	0	72	13	393
2011	CS-03	28	46	12	9	4	0	0	75	13	366
2011	CS-04	39	41	8	9	3	0	0	80	12	190
2011	CS-05	42	42	12	5	0	0	0	84	5	43

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	40	13	9	4	1	0	75	13	399
2019	CS-01	44	34	12	10	0	0	0	78	10	41
2019	CS-02	37	35	10	12	5	1	0	73	17	100
2019	CS-03	32	43	13	6	4	1	0	76	11	157
2019	CS-04	27	43	19	9	3	0	0	69	12	75
2019	CS-05	41	41	9	9	0	0	0	82	9	22
2018	CS	32	39	15	9	5	0	0	71	14	377
2018	CS-01	37	26	16	16	5	0	0	63	21	19
2018	CS-02	29	39	19	7	5	0	0	69	12	119
2018	CS-03	34	40	10	11	4	0	0	75	15	154
2018	CS-04	28	41	20	8	3	0	0	69	11	64
2018	CS-05	38	38	13	6	6	0	0	75	13	16
2017	CS	32	38	14	9	7	0	0	70	16	405
2017	CS-01	33	34	17	8	6	3	0	68	14	32
2017	CS-02	31	44	12	9	4	0	1	75	13	138
2017	CS-03	30	37	15	9	9	0	0	67	17	161
2017	CS-04	33	31	15	10	9	2	0	65	19	58
2017	CS-05	41	51	8	0	0	0	0	92	0	12
2014	CS	28	39	16	11	6	0	0	67	17	457
2014	CS-01	43	30	18	8	3	0	0	73	10	40
2014	CS-02	25	43	17	9	6	1	0	68	15	171
2014	CS-03	26	37	18	12	7	1	0	63	18	169
2014	CS-04	32	33	11	16	8	0	0	65	24	63
2014	CS-05	20	70	10	0	0	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	44	12	9	4	0	0	75	13	398
2019	CS-01	37	54	10	0	0	0	0	90	0	41
2019	CS-02	36	40	7	11	5	0	0	77	16	99
2019	CS-03	27	46	10	11	5	0	0	74	16	157
2019	CS-04	26	39	22	9	4	0	0	65	14	74
2019	CS-05	30	43	22	4	0	0	0	74	4	23
2018	CS	31	38	12	11	8	0	0	69	19	381
2018	CS-01	26	26	16	21	11	0	0	53	32	19
2018	CS-02	37	36	13	9	4	0	1	73	13	120
2018	CS-03	29	42	12	9	7	1	0	72	16	157
2018	CS-04	27	33	9	17	14	0	0	59	31	64
2018	CS-05	31	50	6	0	13	0	0	81	13	16
2017	CS	30	42	14	8	6	0	0	72	14	405
2017	CS-01	38	36	14	6	3	0	3	77	9	32
2017	CS-02	31	44	12	7	6	0	0	75	12	138
2017	CS-03	29	40	17	8	6	0	0	69	14	161
2017	CS-04	22	45	12	16	5	0	0	67	21	58
2017	CS-05	32	51	8	0	8	0	0	83	8	12
2014	CS	28	41	15	9	6	0	0	70	14	458
2014	CS-01	43	28	20	8	3	0	0	70	10	40
2014	CS-02	26	49	12	8	5	0	0	75	13	171
2014	CS-03	26	40	16	9	6	1	1	68	16	170
2014	CS-04	30	35	17	11	6	0	0	65	17	63
2014	CS-05	30	50	10	10	0	0	0	80	10	10
2011	CS	36	39	15	6	3	0	0	75	9	1135
2011	CS-01	33	42	17	6	1	1	0	76	7	140
2011	CS-02	38	38	15	6	3	1	0	76	9	391
2011	CS-03	34	41	15	5	5	0	0	75	10	365
2011	CS-04	39	33	15	9	3	0	0	72	12	189
2011	CS-05	37	49	5	9	0	0	0	86	9	43

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	42	15	6	1	0	0	78	8	402
2019	CS-01	41	44	12	2	0	0	0	85	2	41
2019	CS-02	42	38	11	7	3	0	0	79	10	101
2019	CS-03	33	45	16	4	1	0	0	78	6	157
2019	CS-04	26	39	20	12	1	0	1	67	13	76
2019	CS-05	35	52	13	0	0	0	0	87	0	23
2018	CS	33	45	11	8	3	0	0	77	11	380
2018	CS-01	47	26	11	0	16	0	0	74	16	19
2018	CS-02	34	44	10	10	3	0	0	77	13	119
2018	CS-03	30	49	11	7	3	0	0	79	10	157
2018	CS-04	28	47	11	11	3	0	0	75	14	64
2018	CS-05	50	31	19	0	0	0	0	81	0	16
2017	CS	34	41	13	7	5	0	0	75	11	404
2017	CS-01	50	31	11	6	3	0	0	80	8	32
2017	CS-02	35	38	15	7	6	0	0	72	12	138
2017	CS-03	30	46	14	4	6	1	0	76	10	160
2017	CS-04	29	45	12	14	0	0	0	74	14	58
2017	CS-05	49	43	0	8	0	0	0	92	8	12
2014	CS	34	42	15	7	2	0	0	76	9	458
2014	CS-01	53	30	15	0	3	0	0	83	3	40
2014	CS-02	32	44	15	6	2	1	0	77	8	171
2014	CS-03	31	44	16	7	2	1	0	75	9	170
2014	CS-04	38	35	13	13	2	0	0	73	14	63
2014	CS-05	20	80	0	0	0	0	0	100	0	10
2011	CS	35	45	11	6	2	0	0	80	8	1141
2011	CS-01	35	44	15	4	1	0	0	79	6	140
2011	CS-02	31	46	14	6	2	0	0	77	9	394
2011	CS-03	34	47	10	6	3	0	0	81	9	367
2011	CS-04	41	43	8	7	2	1	0	84	8	190
2011	CS-05	56	37	2	5	0	0	0	93	5	43
2008	CS	34	45	10	7	4	0	0	80	11	793
2008	CS-01	36	38	13	8	4	0	0	74	12	113
2008	CS-02	30	51	7	7	5	0	0	81	12	284
2008	CS-03	33	45	14	5	2	0	0	79	7	212
2008	CS-04	37	45	6	10	3	0	0	82	13	136
2008	CS-05	58	33	3	6	0	0	0	92	6	36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	37	15	7	4	0	0	74	11	401
2019	CS-01	51	41	5	0	2	0	0	93	2	41
2019	CS-02	57	29	11	1	0	1	1	88	1	99
2019	CS-03	32	41	14	9	4	0	0	73	13	158
2019	CS-04	16	39	26	9	9	0	0	55	18	76
2019	CS-05	26	30	17	17	9	0	0	57	26	23
2018	CS	40	34	14	6	5	1	0	75	11	376
2018	CS-01	47	37	11	5	0	0	0	84	5	19
2018	CS-02	49	38	8	3	2	2	0	88	4	119
2018	CS-03	43	35	16	5	1	0	0	78	6	154
2018	CS-04	25	27	19	14	14	0	0	52	29	63
2018	CS-05	0	25	25	25	25	0	0	25	50	16
2017	CS	44	35	13	5	2	0	0	79	8	405
2017	CS-01	61	28	11	0	0	0	0	89	0	32
2017	CS-02	56	33	8	3	0	0	0	89	3	138
2017	CS-03	41	38	14	6	2	0	0	79	7	161
2017	CS-04	17	40	24	12	7	0	0	57	19	58
2017	CS-05	9	26	23	17	25	0	0	35	42	12
2014	CS	45	31	17	5	2	0	0	76	7	458
2014	CS-01	53	23	18	5	3	0	0	75	8	40
2014	CS-02	60	24	11	4	1	0	0	84	5	171
2014	CS-03	36	42	14	6	1	1	0	79	7	170
2014	CS-04	32	29	32	3	5	0	0	60	8	63
2014	CS-05	0	20	50	30	0	0	0	20	30	10
2011	CS	38	37	15	7	3	0	0	75	10	1140
2011	CS-01	53	32	8	6	1	0	1	86	6	140
2011	CS-02	46	35	13	3	2	0	1	82	5	394
2011	CS-03	35	40	16	7	2	0	0	75	9	366
2011	CS-04	24	37	21	13	6	0	0	61	19	190
2011	CS-05	7	30	21	33	9	0	0	37	42	43
2008	CS	31	36	20	9	4	0	1	67	13	791
2008	CS-01	37	36	15	6	4	0	2	75	10	113
2008	CS-02	38	39	15	6	2	0	1	78	8	283
2008	CS-03	33	34	22	8	4	0	0	67	11	211
2008	CS-04	13	36	26	17	9	0	0	49	26	136
2008	CS-05	14	25	33	14	14	0	0	39	28	36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	29	35	16	5	1	1	21	43	400
2019	CS-01	8	23	23	33	13	3	0	46	31	40
2019	CS-02	10	21	36	17	11	3	3	29	33	101
2019	CS-03	18	28	38	13	3	0	1	16	46	156
2019	CS-04	9	45	34	11	0	0	1	11	55	76
2019	CS-05	17	35	30	17	0	0	0	17	52	23
2018	CS	19	28	33	12	5	0	3	18	48	378
2018	CS-01	11	44	11	11	22	0	0	33	56	18
2018	CS-02	14	19	34	20	7	0	6	28	35	120
2018	CS-03	18	29	39	8	5	0	1	13	48	155
2018	CS-04	30	34	27	9	0	0	0	9	64	64
2018	CS-05	19	50	19	13	0	0	0	13	69	16
2017	CS	13	28	35	16	3	1	3	20	43	404
2017	CS-01	3	20	28	27	6	6	11	39	27	32
2017	CS-02	8	23	38	20	7	1	4	28	32	137
2017	CS-03	18	29	36	14	1	0	2	15	48	161
2017	CS-04	21	42	29	7	2	0	0	8	62	58
2017	CS-05	0	34	49	9	8	0	0	17	34	12
2014	CS	12	33	34	14	4	1	2	18	47	456
2014	CS-01	10	30	30	18	8	3	3	26	42	40
2014	CS-02	9	25	36	20	5	1	4	26	36	170
2014	CS-03	15	39	30	11	2	1	2	13	56	170
2014	CS-04	13	39	39	8	2	0	0	10	52	62
2014	CS-05	10	40	40	10	0	0	0	10	50	10
2011	CS	15	30	36	12	5	0	2	18	46	1137
2011	CS-01	11	21	36	16	10	0	4	28	34	140
2011	CS-02	9	25	39	17	7	1	3	25	36	392
2011	CS-03	16	36	34	9	4	0	1	14	52	365
2011	CS-04	25	33	34	6	1	1	1	7	59	190
2011	CS-05	21	37	33	7	2	0	0	9	58	43
2008	CS	15	31	35	14	4	0	1	18	47	792
2008	CS-01	14	29	28	18	7	0	4	26	45	113
2008	CS-02	13	27	36	18	5	0	2	23	40	283
2008	CS-03	16	32	38	9	3	0	1	13	49	212
2008	CS-04	24	35	34	7	1	0	0	8	58	136
2008	CS-05	3	39	33	25	0	0	0	25	42	36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	27	29	17	7	2	2	26	44	401
2019	CS-01	0	20	15	44	17	2	2	64	21	41
2019	CS-02	15	20	31	16	12	5	2	30	37	101
2019	CS-03	15	29	33	14	5	2	2	20	46	156
2019	CS-04	25	37	22	11	3	1	1	14	64	76
2019	CS-05	17	26	39	17	0	0	0	17	43	23
2018	CS	26	28	22	14	5	2	3	20	57	377
2018	CS-01	12	18	47	12	12	0	0	24	29	17
2018	CS-02	16	22	20	26	8	4	5	37	41	120
2018	CS-03	25	32	25	10	5	1	2	16	58	155
2018	CS-04	48	30	16	3	2	0	2	5	79	64
2018	CS-05	31	44	19	6	0	0	0	6	75	16
2017	CS	15	22	30	18	8	3	3	28	40	403
2017	CS-01	0	14	28	14	24	8	11	48	17	32
2017	CS-02	10	17	32	19	13	5	3	35	30	136
2017	CS-03	21	25	28	21	2	2	1	23	48	161
2017	CS-04	21	35	29	12	2	0	2	14	57	58
2017	CS-05	8	25	40	9	17	0	0	26	34	12
2014	CS	14	25	31	16	7	3	3	25	42	457
2014	CS-01	18	23	23	18	5	15	0	26	47	40
2014	CS-02	9	18	31	22	12	3	6	37	29	170
2014	CS-03	15	29	33	14	5	2	2	20	46	170
2014	CS-04	17	40	33	8	2	0	0	10	57	63
2014	CS-05	20	20	40	20	0	0	0	20	40	10
2011	CS	12	23	33	18	10	2	3	29	37	1135
2011	CS-01	9	20	29	18	15	4	6	36	31	140
2011	CS-02	7	19	32	23	12	2	4	38	28	390
2011	CS-03	13	26	32	17	8	2	2	26	41	365
2011	CS-04	18	29	36	9	5	1	2	15	48	190
2011	CS-05	21	19	37	14	9	0	0	23	40	43
2008	CS	17	25	29	18	8	1	2	26	43	790
2008	CS-01	16	21	20	20	16	2	4	39	40	113
2008	CS-02	13	21	30	24	9	1	2	34	35	284
2008	CS-03	18	27	35	12	6	1	1	18	46	209
2008	CS-04	26	32	31	9	1	0	1	10	59	136
2008	CS-05	8	31	25	28	6	0	3	34	40	36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	29	28	14	5	2	2	20	51	400
2019	CS-01	10	15	34	29	7	2	2	38	26	41
2019	CS-02	20	29	21	10	11	3	6	23	54	100
2019	CS-03	21	29	31	12	2	3	1	15	53	156
2019	CS-04	20	32	30	13	4	0	1	17	52	76
2019	CS-05	26	39	17	17	0	0	0	17	65	23
2018	CS	24	30	25	13	5	1	3	18	56	379
2018	CS-01	11	28	39	17	6	0	0	22	39	18
2018	CS-02	21	28	20	17	8	0	7	26	53	120
2018	CS-03	21	32	30	11	4	1	1	16	54	156
2018	CS-04	41	28	17	13	2	0	0	14	69	64
2018	CS-05	31	31	38	0	0	0	0	0	63	16
2017	CS	21	32	28	10	3	2	3	14	56	403
2017	CS-01	17	22	27	11	3	8	11	17	49	32
2017	CS-02	16	26	30	15	5	4	3	22	45	136
2017	CS-03	26	34	28	7	2	1	1	10	61	161
2017	CS-04	24	43	28	3	2	0	0	5	67	58
2017	CS-05	8	51	17	15	8	0	0	23	60	12
2014	CS	23	29	27	11	5	2	3	17	55	457
2014	CS-01	25	30	23	8	10	5	0	18	58	40
2014	CS-02	21	22	29	14	8	1	5	23	45	170
2014	CS-03	24	32	23	12	4	2	2	17	59	170
2014	CS-04	24	38	35	3	0	0	0	3	62	63
2014	CS-05	10	60	30	0	0	0	0	0	70	10
2011	CS	25	30	25	10	5	1	3	16	57	1135
2011	CS-01	19	19	26	17	9	3	7	29	43	140
2011	CS-02	18	29	26	12	7	2	5	21	51	391
2011	CS-03	24	34	27	9	5	0	1	14	58	365
2011	CS-04	41	30	21	5	1	0	1	6	72	189
2011	CS-05	40	35	19	7	0	0	0	7	74	43
2008	CS	25	32	27	10	4	1	1	14	59	789
2008	CS-01	21	24	25	18	4	2	5	24	49	112
2008	CS-02	19	31	28	13	5	2	2	19	52	284
2008	CS-03	30	33	27	6	3	1	0	9	63	210
2008	CS-04	35	38	23	4	1	0	0	5	72	136
2008	CS-05	19	33	36	8	3	0	0	11	53	36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	17	34	29	10	1	2	40	25	400
2019	CS-01	2	2	24	39	27	2	2	69	5	41
2019	CS-02	4	12	31	30	15	3	6	49	17	101
2019	CS-03	8	17	38	29	6	1	1	36	25	156
2019	CS-04	11	25	33	25	5	0	1	31	36	76
2019	CS-05	9	35	39	17	0	0	0	17	43	23
2018	CS	10	19	34	25	9	1	2	35	30	379
2018	CS-01	6	28	22	28	11	6	0	41	35	18
2018	CS-02	8	12	23	37	16	0	5	55	21	120
2018	CS-03	7	17	42	24	8	1	1	33	25	156
2018	CS-04	20	27	39	14	0	0	0	14	47	64
2018	CS-05	25	38	38	0	0	0	0	0	63	16
2017	CS	10	20	34	23	9	1	4	33	32	404
2017	CS-01	3	8	28	22	22	3	14	53	13	32
2017	CS-02	6	16	33	27	12	1	5	41	23	137
2017	CS-03	13	22	34	24	6	0	1	30	36	161
2017	CS-04	17	29	35	14	3	0	1	18	47	58
2017	CS-05	8	34	40	9	8	0	0	17	43	12
2014	CS	12	21	33	22	9	1	2	32	34	456
2014	CS-01	15	13	33	25	13	3	0	38	28	40
2014	CS-02	11	13	28	32	12	0	4	47	25	170
2014	CS-03	12	25	35	17	6	2	2	24	39	170
2014	CS-04	13	34	37	13	3	0	0	16	47	62
2014	CS-05	10	50	40	0	0	0	0	0	60	10
2011	CS	12	21	34	22	8	1	2	31	34	1130
2011	CS-01	10	12	30	27	17	0	4	46	23	139
2011	CS-02	7	15	33	30	11	2	3	42	23	387
2011	CS-03	12	23	36	21	7	0	1	28	36	366
2011	CS-04	20	35	35	8	2	0	1	10	55	189
2011	CS-05	21	33	33	10	2	0	0	12	55	42
2008	CS	12	20	35	24	7	0	1	31	33	785
2008	CS-01	7	19	24	27	17	2	4	47	28	110
2008	CS-02	10	17	32	30	9	0	2	40	27	282
2008	CS-03	13	19	44	19	5	0	0	23	32	210
2008	CS-04	19	29	35	15	1	0	0	17	49	136
2008	CS-05	11	17	50	14	8	0	0	22	28	36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	25	28	15	9	1	4	25	45	400
2019	CS-01	7	12	29	22	24	0	5	49	21	41
2019	CS-02	14	19	24	16	17	4	7	37	37	101
2019	CS-03	15	32	33	15	4	0	2	19	47	155
2019	CS-04	32	25	24	11	5	0	4	16	59	76
2019	CS-05	30	30	26	13	0	0	0	13	61	23
2018	CS	20	26	31	14	6	1	3	21	47	380
2018	CS-01	22	17	28	22	11	0	0	33	39	18
2018	CS-02	13	19	32	20	11	0	6	33	34	120
2018	CS-03	17	28	33	13	5	1	3	19	47	157
2018	CS-04	34	33	28	2	2	2	0	3	68	64
2018	CS-05	38	31	19	13	0	0	0	13	69	16
2017	CS	15	27	29	19	5	0	4	25	44	404
2017	CS-01	0	31	20	27	11	3	8	43	35	32
2017	CS-02	10	19	29	26	9	0	7	38	31	137
2017	CS-03	17	27	35	17	2	1	2	20	45	161
2017	CS-04	29	43	17	7	1	0	2	8	74	58
2017	CS-05	34	41	17	0	8	0	0	8	74	12
2014	CS	18	29	25	18	5	1	4	24	50	456
2014	CS-01	18	33	15	23	5	3	5	30	54	40
2014	CS-02	15	24	24	24	8	1	5	33	42	170
2014	CS-03	18	29	30	14	5	1	3	19	50	170
2014	CS-04	26	37	21	13	3	0	0	16	63	62
2014	CS-05	30	40	30	0	0	0	0	0	70	10
2011	CS	18	27	30	16	5	1	3	22	47	1136
2011	CS-01	14	16	34	19	10	1	6	31	33	140
2011	CS-02	12	21	34	20	8	2	4	29	35	389
2011	CS-03	18	31	29	16	4	0	2	20	50	367
2011	CS-04	29	38	23	11	0	0	0	11	67	190
2011	CS-05	42	33	19	7	0	0	0	7	74	43
2008	CS	20	30	30	13	5	0	2	19	51	786
2008	CS-01	15	21	23	18	14	1	8	35	40	111
2008	CS-02	16	27	33	16	6	1	2	22	44	283
2008	CS-03	18	32	36	11	2	0	1	14	50	210
2008	CS-04	33	40	21	4	1	0	0	6	73	135
2008	CS-05	25	31	25	8	8	0	3	17	57	36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	25	25	22	12	2	3	35	39	399
2019	CS-01	5	7	17	32	32	5	2	68	13	41
2019	CS-02	11	14	20	30	18	4	4	52	27	101
2019	CS-03	13	31	29	18	7	1	2	26	45	154
2019	CS-04	17	30	29	14	7	0	3	22	49	76
2019	CS-05	13	48	26	13	0	0	0	13	61	23
2018	CS	18	23	20	21	10	3	4	34	44	379
2018	CS-01	17	11	11	33	11	6	11	53	33	18
2018	CS-02	12	16	20	27	14	6	6	46	31	120
2018	CS-03	15	29	21	20	10	2	4	31	47	157
2018	CS-04	32	24	25	13	6	0	0	19	56	63
2018	CS-05	44	19	13	19	6	0	0	25	63	16
2017	CS	13	18	24	25	13	2	6	41	33	401
2017	CS-01	0	14	11	20	33	6	17	68	18	32
2017	CS-02	7	11	26	30	15	4	8	50	21	137
2017	CS-03	16	20	26	25	8	2	3	34	38	158
2017	CS-04	22	26	24	16	10	0	2	26	49	58
2017	CS-05	17	26	34	15	8	0	0	24	43	12
2014	CS	7	16	29	26	13	3	5	43	26	455
2014	CS-01	5	23	18	18	18	8	10	44	34	39
2014	CS-02	6	12	25	30	15	4	8	51	21	170
2014	CS-03	8	17	31	26	12	2	4	41	26	170
2014	CS-04	8	21	39	27	5	0	0	32	29	62
2014	CS-05	0	10	70	0	10	10	0	11	11	10
2011	CS	7	14	29	28	15	2	6	46	23	1134
2011	CS-01	13	11	22	24	22	3	6	50	26	139
2011	CS-02	4	12	24	31	18	3	8	54	19	389
2011	CS-03	7	17	30	30	11	1	4	43	25	366
2011	CS-04	7	14	44	21	12	1	3	33	21	190
2011	CS-05	9	14	44	26	7	0	0	33	23	43
2008	CS	11	22	31	21	10	1	4	33	35	789
2008	CS-01	8	23	27	20	14	4	4	37	34	112
2008	CS-02	10	17	30	23	12	1	6	38	30	283
2008	CS-03	10	25	32	22	8	0	4	31	36	211
2008	CS-04	20	24	33	16	6	1	1	22	44	136
2008	CS-05	3	22	42	22	8	0	3	31	26	36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	31	30	12	5	3	2	17	51	402
2019	CS-01	5	20	34	27	10	2	2	38	26	41
2019	CS-02	11	26	31	14	9	6	3	25	41	100
2019	CS-03	18	33	33	9	3	2	1	13	53	158
2019	CS-04	29	36	24	7	3	1	1	9	66	76
2019	CS-05	26	48	22	4	0	0	0	4	74	23
2018	CS	22	29	26	14	6	1	3	20	53	380
2018	CS-01	16	42	16	11	16	0	0	26	58	19
2018	CS-02	15	25	23	21	9	1	6	32	43	119
2018	CS-03	21	29	32	13	4	0	1	17	51	157
2018	CS-04	34	30	25	8	2	2	0	10	65	64
2018	CS-05	44	38	19	0	0	0	0	0	81	16
2017	CS	19	28	30	13	5	2	3	18	50	404
2017	CS-01	8	17	17	20	19	11	8	48	31	32
2017	CS-02	11	28	30	21	5	2	3	28	41	137
2017	CS-03	25	30	32	7	2	1	2	10	58	161
2017	CS-04	29	29	36	3	2	0	0	5	59	58
2017	CS-05	17	35	25	15	8	0	0	23	51	12
2014	CS	18	25	33	15	5	3	3	21	45	457
2014	CS-01	18	28	23	18	8	8	0	27	49	40
2014	CS-02	13	23	32	17	6	4	5	26	39	170
2014	CS-03	20	25	32	14	4	2	3	18	48	170
2014	CS-04	21	22	43	11	2	2	0	13	44	63
2014	CS-05	10	50	30	10	0	0	0	10	60	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	15	37	27	12	1	2	40	21	401
2019	CS-01	5	10	34	29	15	2	5	47	16	41
2019	CS-02	7	18	31	26	14	2	3	42	26	101
2019	CS-03	7	10	38	29	12	1	3	42	18	156
2019	CS-04	4	24	42	22	8	0	0	30	28	76
2019	CS-05	0	13	48	26	13	0	0	39	13	23

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	27	8	9	3	0	1	79	13	402
2019	CS-01	66	12	10	7	2	2	0	80	10	41
2019	CS-02	55	20	7	8	8	0	2	77	16	101
2019	CS-03	46	34	10	8	1	0	1	81	10	157
2019	CS-04	47	30	4	14	4	0	0	78	18	76
2019	CS-05	61	17	17	4	0	0	0	78	4	23
2017	CS	54	21	9	9	5	0	2	77	14	405
2017	CS-01	64	11	3	8	6	0	8	82	15	32
2017	CS-02	56	20	7	10	4	0	3	78	15	138
2017	CS-03	52	21	14	8	6	0	0	73	14	161
2017	CS-04	48	31	3	12	5	0	0	79	17	58
2017	CS-05	66	17	8	8	0	0	0	83	8	12
2014	CS	55	22	7	9	5	1	1	78	14	458
2014	CS-01	68	15	3	5	8	0	3	85	13	40
2014	CS-02	54	24	7	8	5	1	2	80	13	171
2014	CS-03	52	21	8	10	7	1	1	74	17	170
2014	CS-04	57	24	6	10	2	2	0	82	11	63
2014	CS-05	60	20	10	10	0	0	0	80	10	10
2011	CS	59	18	8	9	5	0	2	78	14	1136
2011	CS-01	71	18	5	2	3	0	1	90	5	140
2011	CS-02	59	17	9	10	3	0	3	78	13	391
2011	CS-03	53	19	10	11	8	0	1	72	19	366
2011	CS-04	57	20	8	9	5	0	2	78	14	190
2011	CS-05	79	12	2	7	0	0	0	90	7	42
2008	CS	54	18	6	11	6	0	4	75	18	792
2008	CS-01	53	15	9	12	4	0	7	73	17	112
2008	CS-02	54	18	7	9	7	1	4	75	17	284
2008	CS-03	52	19	5	12	8	0	3	74	20	212
2008	CS-04	53	21	4	15	4	0	2	75	20	136
2008	CS-05	67	17	8	3	3	0	3	86	6	36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	33	17	7	4	4	6	69	12	402
2019	CS-01	32	39	17	0	0	10	2	81	0	41
2019	CS-02	41	27	7	10	5	3	8	76	17	101
2019	CS-03	23	36	23	4	3	5	6	66	9	157
2019	CS-04	25	28	18	13	7	3	7	58	22	76
2019	CS-05	30	48	9	9	0	4	0	82	9	23
2018	CS	25	36	17	6	6	5	5	68	13	374
2018	CS-01	6	41	12	18	18	0	6	50	38	17
2018	CS-02	33	30	17	5	5	8	3	70	11	118
2018	CS-03	19	39	18	7	5	6	6	66	13	155
2018	CS-04	31	39	13	5	8	0	5	74	13	64
2018	CS-05	7	53	27	0	0	7	7	69	0	15
2017	CS	27	34	15	5	6	6	6	70	13	404
2017	CS-01	20	28	27	0	8	3	14	57	10	32
2017	CS-02	29	31	12	6	6	9	7	71	14	138
2017	CS-03	25	35	19	4	5	5	6	68	10	161
2017	CS-04	28	42	9	7	8	4	2	74	16	57
2017	CS-05	49	17	8	8	8	8	0	72	18	12
2014	CS	31	35	15	7	5	4	3	70	13	458
2014	CS-01	35	28	23	0	10	3	3	66	11	40
2014	CS-02	31	33	15	7	4	6	5	71	12	171
2014	CS-03	28	39	12	8	6	3	3	72	15	170
2014	CS-04	38	29	17	10	5	2	0	68	15	63
2014	CS-05	10	60	30	0	0	0	0	70	0	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	35	7	6	2	0	0	85	8	401
2019	CS-01	44	41	7	2	2	2	0	88	5	41
2019	CS-02	59	26	6	7	2	0	0	85	9	100
2019	CS-03	41	46	9	2	2	0	0	87	4	158
2019	CS-04	54	25	4	13	4	0	0	79	17	76
2019	CS-05	55	27	9	9	0	0	0	82	9	22
2018	CS	49	30	9	7	5	0	0	79	13	373
2018	CS-01	35	18	18	12	18	0	0	53	29	17
2018	CS-02	43	37	7	9	3	0	1	81	13	119
2018	CS-03	47	32	9	6	6	0	0	79	12	154
2018	CS-04	67	14	8	8	3	0	0	81	11	64
2018	CS-05	57	43	0	0	0	0	0	100	0	14
2017	CS	47	34	7	5	6	1	0	82	11	404
2017	CS-01	45	38	11	3	3	0	0	83	6	32
2017	CS-02	43	37	4	5	9	1	1	82	15	138
2017	CS-03	48	32	9	6	4	2	0	82	9	161
2017	CS-04	49	34	7	5	5	0	0	83	10	57
2017	CS-05	58	25	0	8	8	0	0	83	17	12
2014	CS	42	33	11	8	4	1	0	76	13	458
2014	CS-01	45	30	8	15	3	0	0	75	18	40
2014	CS-02	42	31	10	11	6	1	0	73	17	171
2014	CS-03	42	35	12	5	5	2	0	78	10	170
2014	CS-04	49	33	10	6	0	2	0	84	6	63
2014	CS-05	20	60	20	0	0	0	0	80	0	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	38	5	4	1	0	0	90	5	400
2019	CS-01	54	34	10	0	0	2	0	90	0	41
2019	CS-02	67	24	4	4	1	0	0	91	5	101
2019	CS-03	45	46	4	3	2	0	0	91	4	157
2019	CS-04	43	41	7	8	1	0	0	84	9	75
2019	CS-05	57	35	0	9	0	0	0	91	9	23
2018	CS	50	34	7	6	2	0	0	85	9	372
2018	CS-01	24	53	6	18	0	0	0	76	18	17
2018	CS-02	50	33	9	5	2	1	0	84	7	118
2018	CS-03	55	33	3	6	3	0	0	88	8	153
2018	CS-04	45	36	8	9	2	0	0	81	11	64
2018	CS-05	53	33	13	0	0	0	0	87	0	15
2017	CS	46	43	5	3	2	0	0	90	5	404
2017	CS-01	39	55	3	3	0	0	0	94	3	32
2017	CS-02	49	39	4	5	1	1	0	89	7	137
2017	CS-03	42	47	5	2	2	1	0	90	5	161
2017	CS-04	52	36	9	2	2	0	0	88	3	58
2017	CS-05	57	26	17	0	0	0	0	83	0	12
2014	CS	42	43	7	4	3	0	0	86	7	458
2014	CS-01	38	48	10	0	3	0	3	87	3	40
2014	CS-02	43	41	9	3	4	0	1	85	6	171
2014	CS-03	44	45	2	5	4	1	0	89	8	170
2014	CS-04	41	40	11	8	0	0	0	81	8	63
2014	CS-05	30	60	10	0	0	0	0	90	0	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	41	10	2	2	1	86	5	402
2019	CS-01	45	45	10	0	0	0	90	0	40
2019	CS-02	52	32	10	0	3	3	87	3	101
2019	CS-03	40	46	9	2	2	1	87	4	158
2019	CS-04	36	41	12	8	4	0	76	12	76
2019	CS-05	52	43	4	0	0	0	96	0	23
2018	CS	44	41	8	5	2	1	85	6	374
2018	CS-01	12	59	18	6	6	0	71	12	17
2018	CS-02	38	48	8	4	1	1	86	5	119
2018	CS-03	50	37	6	5	2	1	87	7	155
2018	CS-04	49	37	8	5	2	0	86	6	63
2018	CS-05	53	40	7	0	0	0	93	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	29	12	2	2	1	2	83	5	402
2019	CS-01	39	29	22	0	2	2	5	74	3	41
2019	CS-02	52	25	14	2	3	1	3	80	5	100
2019	CS-03	51	31	13	3	2	1	1	83	4	158
2019	CS-04	57	29	7	4	1	0	3	88	5	76
2019	CS-05	65	30	0	4	0	0	0	96	4	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	33	13	6	4	1	1	77	10	400
2019	CS-01	44	29	15	7	2	2	0	75	10	41
2019	CS-02	54	28	7	4	5	1	1	84	9	99
2019	CS-03	41	36	13	7	2	0	1	78	9	158
2019	CS-04	32	33	21	5	8	0	0	65	13	75
2019	CS-05	35	48	13	4	0	0	0	83	4	23
2018	CS	40	35	11	7	5	1	1	76	13	377
2018	CS-01	21	21	32	16	11	0	0	42	26	19
2018	CS-02	42	35	8	9	3	2	0	79	13	119
2018	CS-03	43	35	12	3	6	0	1	79	8	155
2018	CS-04	37	37	10	11	5	0	2	74	16	63
2018	CS-05	25	56	6	6	6	0	0	81	13	16
2017	CS	39	37	9	10	4	1	0	77	14	405
2017	CS-01	25	58	6	6	3	0	3	86	9	32
2017	CS-02	44	33	11	8	3	1	0	78	11	138
2017	CS-03	40	36	7	9	6	1	0	77	16	161
2017	CS-04	31	40	9	17	3	0	0	71	20	58
2017	CS-05	43	24	25	0	8	0	0	66	8	12
2014	CS	39	34	14	7	5	1	0	74	12	457
2014	CS-01	48	33	10	3	5	3	0	82	8	40
2014	CS-02	46	28	11	11	5	0	0	74	15	170
2014	CS-03	34	39	14	7	5	1	0	73	13	170
2014	CS-04	35	37	19	5	5	0	0	71	10	63
2014	CS-05	20	60	20	0	0	0	0	80	0	10
2011	CS	40	36	12	7	5	0	0	76	12	1138
2011	CS-01	36	35	14	7	7	1	0	72	14	140
2011	CS-02	41	35	13	5	5	0	0	76	10	394
2011	CS-03	39	36	12	8	6	0	0	75	13	366
2011	CS-04	42	39	7	9	2	0	0	81	12	190
2011	CS-05	54	29	12	5	0	0	0	83	5	41
2008	CS	34	36	13	9	7	1	0	71	16	792
2008	CS-01	37	29	16	9	7	2	0	68	16	113
2008	CS-02	38	34	12	10	7	0	0	71	17	284
2008	CS-03	30	42	12	7	9	0	0	73	15	211
2008	CS-04	29	38	15	12	5	1	0	67	17	136
2008	CS-05	44	39	11	6	0	0	0	83	6	36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	30	10	6	3	1	1	81	9	401
2019	CS-01	44	34	10	5	2	2	2	82	8	41
2019	CS-02	58	23	8	7	2	0	2	83	9	101
2019	CS-03	50	34	9	4	2	1	0	85	6	157
2019	CS-04	35	32	19	8	7	0	0	67	15	75
2019	CS-05	57	30	4	9	0	0	0	87	9	23
2018	CS	48	32	10	5	4	2	0	81	9	377
2018	CS-01	37	32	16	11	5	0	0	68	16	19
2018	CS-02	53	32	8	3	3	3	0	86	6	120
2018	CS-03	48	32	11	4	5	1	0	80	8	154
2018	CS-04	48	29	11	8	5	0	0	76	13	63
2018	CS-05	19	63	0	0	6	13	0	93	7	16
2017	CS	45	34	9	6	4	2	0	81	10	405
2017	CS-01	36	52	8	0	3	0	0	89	3	32
2017	CS-02	51	29	7	7	1	4	1	83	9	138
2017	CS-03	42	34	12	6	5	1	1	77	11	161
2017	CS-04	43	36	9	7	5	0	0	79	12	58
2017	CS-05	43	43	6	0	8	0	0	85	8	12
2014	CS	45	32	11	6	4	2	1	79	10	457
2014	CS-01	58	23	15	0	5	0	0	80	5	40
2014	CS-02	48	29	11	8	1	1	2	80	10	171
2014	CS-03	41	35	8	8	5	2	1	79	13	169
2014	CS-04	40	33	16	2	6	3	0	75	8	63
2014	CS-05	30	60	10	0	0	0	0	90	0	10
2011	CS	45	31	13	6	3	1	0	77	10	1135
2011	CS-01	42	29	17	9	3	1	0	72	12	138
2011	CS-02	45	32	12	6	5	1	0	78	10	392
2011	CS-03	40	33	14	7	3	2	1	75	11	365
2011	CS-04	54	26	13	6	1	0	1	80	7	190
2011	CS-05	53	40	2	2	2	0	0	93	5	43
2008	CS	41	33	11	7	5	2	0	76	13	792
2008	CS-01	43	31	13	6	6	1	0	75	13	112
2008	CS-02	41	33	10	9	6	1	0	75	15	284
2008	CS-03	42	31	12	5	6	3	1	76	12	212
2008	CS-04	36	36	13	9	4	2	1	74	13	136
2008	CS-05	56	33	6	3	0	3	0	91	3	36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	34	10	7	3	0	0	79	11	402
2019	CS-01	49	32	7	5	5	2	0	83	10	41
2019	CS-02	53	33	7	5	2	0	0	86	7	101
2019	CS-03	46	35	10	6	3	0	0	82	8	158
2019	CS-04	32	33	16	15	4	0	0	65	19	75
2019	CS-05	35	39	9	9	9	0	0	74	17	23
2018	CS	46	32	10	7	5	1	0	78	12	376
2018	CS-01	37	26	11	11	11	5	0	67	22	19
2018	CS-02	52	30	8	5	3	2	0	84	9	119
2018	CS-03	44	34	11	6	6	0	0	77	12	154
2018	CS-04	44	32	8	13	3	0	0	76	16	63
2018	CS-05	31	44	19	6	0	0	0	75	6	16
2017	CS	44	34	8	7	6	0	0	78	13	405
2017	CS-01	34	55	6	3	3	0	0	89	6	32
2017	CS-02	44	34	7	8	4	1	1	81	13	138
2017	CS-03	44	30	11	8	7	0	0	75	15	161
2017	CS-04	45	30	10	9	7	0	0	74	16	58
2017	CS-05	51	34	6	0	8	0	0	85	8	12
2014	CS	42	33	11	10	3	0	0	75	13	458
2014	CS-01	53	28	15	0	5	0	0	80	5	40
2014	CS-02	47	31	10	9	3	0	0	78	12	171
2014	CS-03	36	32	14	13	4	1	0	69	17	170
2014	CS-04	38	43	6	8	5	0	0	81	13	63
2014	CS-05	30	50	10	10	0	0	0	80	10	10
2011	CS	42	35	11	7	4	0	0	77	12	1137
2011	CS-01	33	35	14	12	5	1	0	69	17	139
2011	CS-02	44	34	11	7	5	0	0	78	11	394
2011	CS-03	39	38	10	7	5	1	0	77	12	365
2011	CS-04	51	29	11	6	3	0	1	80	9	190
2011	CS-05	45	43	0	10	2	0	0	88	12	42
2008	CS	39	34	12	8	6	0	0	74	14	791
2008	CS-01	44	27	13	12	3	1	1	72	15	112
2008	CS-02	39	32	14	7	8	0	0	71	14	284
2008	CS-03	36	38	13	6	7	0	0	74	13	212
2008	CS-04	40	40	8	7	4	0	0	80	12	135
2008	CS-05	58	28	8	6	0	0	0	86	6	36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	17	2	3	2	0	1	93	5	398
2019	CS-01	75	15	0	5	3	3	0	92	8	40
2019	CS-02	76	13	4	4	1	0	2	91	5	100
2019	CS-03	75	19	3	1	2	0	1	94	3	157
2019	CS-04	73	19	1	5	1	0	0	92	7	74
2019	CS-05	87	13	0	0	0	0	0	100	0	23
2017	CS	74	17	3	2	3	0	1	92	5	404
2017	CS-01	80	14	0	0	3	0	3	97	3	32
2017	CS-02	75	16	1	4	1	1	2	94	5	138
2017	CS-03	74	14	6	2	3	0	1	89	6	160
2017	CS-04	69	24	2	0	5	0	0	93	5	58
2017	CS-05	66	34	0	0	0	0	0	100	0	12
2014	CS	74	14	5	2	4	0	1	89	6	458
2014	CS-01	80	10	3	0	8	0	0	90	8	40
2014	CS-02	73	18	3	3	3	0	1	91	6	171
2014	CS-03	74	11	6	2	5	1	1	87	7	170
2014	CS-04	73	16	6	2	3	0	0	89	5	63
2014	CS-05	70	10	10	10	0	0	0	80	10	10
2011	CS	76	13	4	2	2	0	1	91	5	1138
2011	CS-01	81	12	3	1	1	1	1	95	2	140
2011	CS-02	73	14	5	3	3	0	2	89	6	394
2011	CS-03	73	15	5	2	3	0	1	89	5	365
2011	CS-04	83	8	4	3	2	0	1	91	4	189
2011	CS-05	88	5	0	7	0	0	0	93	7	43
2008	CS	73	12	3	5	3	0	3	88	8	791
2008	CS-01	79	10	2	2	2	0	5	94	4	111
2008	CS-02	70	12	5	5	5	0	4	86	10	284
2008	CS-03	74	15	3	5	2	0	2	90	7	212
2008	CS-04	70	14	3	8	4	0	1	84	13	136
2008	CS-05	86	3	6	3	0	0	3	91	3	36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	68	23	2	4	1	1	0	92	5	402
2019	CS-01	51	32	7	2	0	2	5	89	3	41
2019	CS-02	69	23	2	4	1	1	0	93	5	100
2019	CS-03	72	20	3	4	1	1	0	92	5	158
2019	CS-04	67	22	1	7	3	0	0	89	9	76
2019	CS-05	74	26	0	0	0	0	0	100	0	23
2017	CS	60	29	5	2	1	1	1	91	4	405
2017	CS-01	45	38	6	3	0	3	6	91	3	32
2017	CS-02	62	28	4	2	2	2	0	92	4	138
2017	CS-03	64	25	6	3	1	0	1	90	4	161
2017	CS-04	54	38	5	2	1	0	0	92	3	58
2017	CS-05	66	34	0	0	0	0	0	100	0	12
2014	CS	52	23	7	7	5	4	2	80	13	458
2014	CS-01	65	8	5	5	8	5	5	81	14	40
2014	CS-02	50	24	8	8	5	2	3	78	14	171
2014	CS-03	51	26	5	6	5	5	2	82	12	170
2014	CS-04	51	24	8	8	3	6	0	80	12	63
2014	CS-05	50	20	10	10	10	0	0	70	20	10
2011	CS	44	28	9	8	7	2	2	76	15	1137
2011	CS-01	39	22	12	9	12	4	2	65	23	139
2011	CS-02	39	32	9	8	8	2	2	73	17	392
2011	CS-03	48	29	7	8	6	2	1	79	14	366
2011	CS-04	48	27	11	6	4	1	3	79	10	190
2011	CS-05	53	26	5	7	0	0	9	87	8	43

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	23	8	2	3	1	0	86	5	401
2019	CS-01	56	29	10	2	0	2	0	88	3	41
2019	CS-02	73	17	7	2	1	0	0	90	3	100
2019	CS-03	61	27	5	3	3	1	0	90	5	157
2019	CS-04	55	20	14	1	9	0	0	75	11	76
2019	CS-05	57	26	13	4	0	0	0	83	4	23
2018	CS	58	26	8	4	3	1	0	85	7	378
2018	CS-01	42	37	5	0	16	0	0	79	16	19
2018	CS-02	58	27	8	5	2	1	0	85	7	120
2018	CS-03	59	26	8	3	3	1	0	86	6	155
2018	CS-04	60	22	10	5	3	0	0	83	8	63
2018	CS-05	50	31	13	6	0	0	0	81	6	16
2017	CS	56	26	9	4	3	1	0	84	7	404
2017	CS-01	45	41	6	0	6	0	3	88	6	32
2017	CS-02	57	28	8	4	1	2	0	87	4	137
2017	CS-03	57	21	12	5	3	2	0	80	8	161
2017	CS-04	50	31	9	2	8	0	0	81	10	58
2017	CS-05	75	17	8	0	0	0	0	92	0	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	31	7	5	4	0	0	83	9	403
2019	CS-01	56	22	12	5	2	2	0	80	8	41
2019	CS-02	62	25	5	4	4	0	0	87	8	101
2019	CS-03	53	36	5	4	3	0	0	89	6	158
2019	CS-04	39	30	12	11	8	0	0	70	18	76
2019	CS-05	43	35	13	9	0	0	0	78	9	23
2018	CS	49	29	9	7	6	1	0	79	12	378
2018	CS-01	42	26	16	0	16	0	0	68	16	19
2018	CS-02	53	26	6	10	3	2	0	81	14	120
2018	CS-03	50	32	8	5	5	0	0	82	10	155
2018	CS-04	44	27	14	8	6	0	0	71	14	63
2018	CS-05	31	44	6	6	6	6	0	80	13	16
2017	CS	53	27	10	5	5	0	0	80	10	405
2017	CS-01	55	31	3	3	8	0	0	86	11	32
2017	CS-02	54	30	9	4	4	1	0	84	7	138
2017	CS-03	52	26	13	6	4	0	0	77	10	161
2017	CS-04	45	31	10	5	8	0	0	76	14	58
2017	CS-05	75	8	8	0	8	0	0	83	8	12
2014	CS	49	30	9	5	6	0	0	80	12	458
2014	CS-01	63	20	5	5	8	0	0	83	13	40
2014	CS-02	50	30	8	6	6	0	1	81	12	171
2014	CS-03	45	31	11	5	6	1	0	77	11	170
2014	CS-04	48	37	5	6	5	0	0	84	11	63
2014	CS-05	40	30	30	0	0	0	0	70	0	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	42	16	8	4	3	6	70	13	154
2019	CS-03	15	37	17	8	8	3	10	61	20	59
2019	CS-04	25	44	13	7	1	3	6	76	10	68
2019	CS-05	19	57	14	10	0	0	0	76	10	21

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	33	19	7	5	9	0	66	13	398
2019	CS-01	32	34	7	5	0	20	2	84	6	41
2019	CS-02	32	27	20	9	3	10	0	65	13	101
2019	CS-03	20	33	25	6	5	10	0	59	13	157
2019	CS-04	30	36	12	8	10	4	0	69	19	73
2019	CS-05	27	59	14	0	0	0	0	86	0	22
2018	CS	26	29	19	10	6	10	1	61	18	376
2018	CS-01	21	32	21	16	5	5	0	56	22	19
2018	CS-02	29	35	12	6	3	15	0	75	11	119
2018	CS-03	21	28	25	11	6	8	0	54	19	154
2018	CS-04	30	23	17	11	11	6	2	58	24	64
2018	CS-05	47	27	7	13	0	7	0	79	14	15
2017	CS	24	36	16	8	6	10	0	67	15	405
2017	CS-01	38	25	22	3	3	6	3	69	6	32
2017	CS-02	22	35	15	7	2	17	0	70	11	138
2017	CS-03	22	34	15	9	10	9	0	62	21	161
2017	CS-04	28	43	12	9	7	2	0	72	16	58
2017	CS-05	15	60	17	0	8	0	0	75	8	12
2014	CS	24	35	17	8	4	12	0	67	13	458
2014	CS-01	30	23	20	10	10	8	0	57	22	40
2014	CS-02	23	30	19	8	3	17	0	65	13	171
2014	CS-03	23	38	16	9	2	11	0	68	13	170
2014	CS-04	27	46	13	2	8	5	0	77	10	63
2014	CS-05	20	40	30	10	0	0	0	60	10	10
2011	CS	23	29	22	9	5	11	1	59	16	1138
2011	CS-01	28	18	24	11	5	11	3	53	18	140
2011	CS-02	21	28	22	8	4	15	2	59	14	392
2011	CS-03	18	33	23	9	6	11	0	57	17	367
2011	CS-04	29	33	17	11	6	4	0	65	18	189
2011	CS-05	40	30	19	9	2	0	0	70	12	43

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	31	21	13	7	5	0	57	21	397
2019	CS-01	34	34	20	2	0	10	0	76	3	41
2019	CS-02	24	29	22	9	8	7	0	58	18	99
2019	CS-03	15	31	26	18	7	3	0	47	26	157
2019	CS-04	27	31	12	15	11	4	0	61	27	74
2019	CS-05	32	45	18	5	0	0	0	77	5	22
2018	CS	19	29	21	16	12	3	0	50	28	377
2018	CS-01	26	37	16	16	5	0	0	63	21	19
2018	CS-02	26	28	24	5	12	5	0	57	18	119
2018	CS-03	14	27	25	21	10	3	0	43	32	154
2018	CS-04	14	31	14	20	19	0	2	46	40	64
2018	CS-05	25	56	0	13	6	0	0	81	19	16
2017	CS	19	33	23	13	9	2	0	54	23	405
2017	CS-01	33	31	28	6	0	3	0	65	6	32
2017	CS-02	19	33	22	13	7	4	0	55	21	138
2017	CS-03	14	32	25	14	14	1	0	47	28	161
2017	CS-04	24	36	12	17	10	0	0	61	28	58
2017	CS-05	24	34	34	8	0	0	0	58	8	12
2014	CS	16	35	21	16	9	3	0	53	26	457
2014	CS-01	20	33	20	8	20	0	0	53	28	40
2014	CS-02	16	37	20	14	7	5	0	57	22	170
2014	CS-03	15	30	24	22	6	3	0	46	30	170
2014	CS-04	14	48	19	8	11	0	0	62	19	63
2014	CS-05	20	40	20	20	0	0	0	60	20	10
2011	CS	17	33	25	14	9	3	0	51	23	1138
2011	CS-01	25	19	27	14	8	6	0	47	24	140
2011	CS-02	17	30	29	13	7	3	1	48	21	394
2011	CS-03	13	38	23	13	10	3	0	52	24	365
2011	CS-04	18	38	21	15	8	0	0	56	23	189
2011	CS-05	23	42	14	14	7	0	0	65	21	43
2008	CS	17	34	21	15	10	3	0	52	26	793
2008	CS-01	24	30	19	11	14	2	0	55	25	113
2008	CS-02	16	31	23	16	10	5	0	49	27	284
2008	CS-03	14	36	27	12	8	2	0	51	21	212
2008	CS-04	15	35	15	22	11	1	0	51	33	136
2008	CS-05	25	53	3	17	3	0	0	78	19	36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	29	26	15	7	7	0	49	24	400
2019	CS-01	29	27	24	7	0	12	0	64	8	41
2019	CS-02	21	26	26	12	6	10	0	52	20	101
2019	CS-03	8	28	31	19	8	6	0	38	29	158
2019	CS-04	16	30	20	18	12	4	0	48	31	74
2019	CS-05	27	50	14	9	0	0	0	77	9	22
2018	CS	14	23	27	18	13	5	0	39	33	377
2018	CS-01	21	26	21	16	5	11	0	53	24	19
2018	CS-02	19	27	27	7	13	8	0	50	21	119
2018	CS-03	10	19	29	27	11	5	0	30	39	154
2018	CS-04	9	19	25	23	22	0	2	29	46	64
2018	CS-05	19	56	19	0	6	0	0	75	6	16
2017	CS	13	27	25	18	11	6	0	43	30	404
2017	CS-01	22	20	22	17	0	17	3	51	21	32
2017	CS-02	16	27	27	12	9	9	0	47	23	137
2017	CS-03	8	27	25	20	16	3	1	36	37	161
2017	CS-04	14	26	24	24	12	0	0	40	36	58
2017	CS-05	8	51	32	8	0	0	0	59	8	12
2014	CS	11	29	24	20	11	5	0	42	33	457
2014	CS-01	15	28	18	20	13	8	0	46	35	40
2014	CS-02	13	31	25	13	11	7	0	47	26	171
2014	CS-03	8	27	26	25	8	6	0	37	35	169
2014	CS-04	10	32	21	22	16	0	0	41	38	63
2014	CS-05	10	30	10	40	10	0	0	40	50	10
2011	CS	8	32	26	18	8	8	0	43	29	1141
2011	CS-01	12	26	24	17	10	10	0	43	30	140
2011	CS-02	10	32	26	14	6	11	0	48	23	394
2011	CS-03	5	31	28	20	10	6	0	39	32	367
2011	CS-04	6	34	24	23	10	3	0	41	34	190
2011	CS-05	9	42	21	21	7	0	0	51	28	43
2008	CS	6	31	25	22	11	6	0	39	35	792
2008	CS-01	11	32	24	20	8	4	1	45	30	113
2008	CS-02	5	29	24	24	10	9	0	37	37	284
2008	CS-03	5	29	29	20	11	5	0	36	33	212
2008	CS-04	3	37	22	20	17	1	0	40	37	136
2008	CS-05	9	34	26	23	6	3	0	44	29	35

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	31	19	21	9	4	0	49	31	399
2019	CS-01	34	32	20	5	2	7	0	71	8	41
2019	CS-02	23	30	15	20	7	5	0	56	28	100
2019	CS-03	8	32	22	25	11	3	0	41	37	158
2019	CS-04	11	27	23	22	15	3	0	39	38	74
2019	CS-05	18	50	9	18	5	0	0	68	23	22
2018	CS	15	30	19	20	13	2	0	46	34	378
2018	CS-01	21	21	26	21	11	0	0	42	32	19
2018	CS-02	21	32	19	13	10	4	0	55	25	119
2018	CS-03	11	31	19	27	11	1	0	42	39	155
2018	CS-04	16	25	16	17	25	0	2	41	43	64
2018	CS-05	6	38	31	19	6	0	0	44	25	16
2017	CS	16	34	23	13	10	4	0	52	24	404
2017	CS-01	25	36	14	17	6	3	0	63	23	32
2017	CS-02	17	37	20	9	7	10	0	60	18	137
2017	CS-03	12	32	27	14	13	2	0	46	27	161
2017	CS-04	16	33	21	19	12	0	0	49	31	58
2017	CS-05	17	32	34	8	8	0	0	49	17	12
2014	CS	12	33	21	19	13	2	0	47	32	457
2014	CS-01	33	18	13	15	15	5	0	54	32	39
2014	CS-02	13	42	15	15	13	2	0	56	29	171
2014	CS-03	10	28	24	25	12	1	0	39	38	170
2014	CS-04	6	37	32	14	11	0	0	43	25	63
2014	CS-05	10	30	10	30	20	0	0	40	50	10
2011	CS	12	36	21	19	9	2	0	49	29	1139
2011	CS-01	19	29	18	19	11	4	0	49	32	140
2011	CS-02	14	38	21	14	10	2	0	54	24	393
2011	CS-03	9	34	23	22	9	3	0	44	32	367
2011	CS-04	11	37	20	23	8	2	0	48	32	189
2011	CS-05	12	47	16	19	7	0	0	58	26	43
2008	CS	13	35	19	20	11	2	0	49	32	789
2008	CS-01	15	33	19	25	9	0	0	47	34	110
2008	CS-02	11	34	20	18	15	2	0	46	34	283
2008	CS-03	12	33	21	22	9	3	0	47	32	212
2008	CS-04	15	42	14	18	10	0	0	57	29	136
2008	CS-05	19	47	17	14	3	0	0	67	17	36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	32	10	3	2	4	0	85	5	403
2019	CS-01	46	29	12	0	0	10	2	86	0	41
2019	CS-02	51	27	13	5	0	4	0	81	5	101
2019	CS-03	48	35	8	1	3	4	0	87	5	158
2019	CS-04	49	32	11	5	3	1	0	81	8	76
2019	CS-05	48	43	4	4	0	0	0	91	4	23

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	40	22	12	3	3	61	16	403
2019	CS-01	32	29	32	2	0	5	64	3	41
2019	CS-02	27	41	16	9	4	4	70	13	101
2019	CS-03	13	42	25	12	4	3	57	17	158
2019	CS-04	14	41	22	18	4	0	55	22	76
2019	CS-05	26	39	13	22	0	0	65	22	23
2018	CS	17	39	22	12	9	1	57	21	380
2018	CS-01	21	42	16	5	16	0	63	21	19
2018	CS-02	26	38	20	7	8	2	65	14	120
2018	CS-03	12	44	22	15	7	1	56	22	156
2018	CS-04	11	28	30	19	13	0	39	31	64
2018	CS-05	13	56	13	13	6	0	69	19	16
2017	CS	21	40	20	12	6	2	62	18	403
2017	CS-01	25	34	14	16	8	3	61	25	32
2017	CS-02	25	41	19	10	3	2	67	13	137
2017	CS-03	20	38	21	10	9	2	60	19	160
2017	CS-04	9	45	24	19	3	0	54	22	58
2017	CS-05	24	51	17	8	0	0	75	8	12
2014	CS	21	44	17	12	4	1	66	17	458
2014	CS-01	30	48	10	8	3	3	79	10	40
2014	CS-02	23	41	19	11	5	1	64	16	171
2014	CS-03	15	47	19	13	4	1	63	17	170
2014	CS-04	25	44	11	14	5	0	70	19	63
2014	CS-05	20	50	10	10	10	0	70	20	10
2011	CS	22	40	19	11	5	2	63	17	1135
2011	CS-01	26	35	21	11	5	3	63	16	140
2011	CS-02	24	41	18	10	5	2	67	15	394
2011	CS-03	21	37	22	12	6	1	59	19	366
2011	CS-04	18	45	18	13	6	0	64	19	187
2011	CS-05	20	56	12	12	0	0	76	12	41

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	28	26	21	11	4	39	34	399
2019	CS-01	23	31	28	13	0	5	57	14	39
2019	CS-02	14	34	23	13	12	5	50	26	101
2019	CS-03	6	27	29	23	12	4	34	36	157
2019	CS-04	5	24	22	33	14	1	29	48	76
2019	CS-05	5	23	32	27	9	5	29	38	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	41	14	7	2	5	1	75	10	401
2019	CS-01	32	39	10	10	0	7	2	78	11	41
2019	CS-02	34	37	14	5	1	8	2	78	7	101
2019	CS-03	24	41	18	10	3	4	1	69	13	157
2019	CS-04	29	46	13	7	3	3	0	77	9	76
2019	CS-05	36	50	5	0	5	5	0	90	5	22
2018	CS	29	43	16	6	4	2	1	73	10	377
2018	CS-01	26	37	11	16	5	5	0	67	22	19
2018	CS-02	33	45	14	4	2	2	1	79	6	119
2018	CS-03	26	39	21	8	4	2	1	66	13	155
2018	CS-04	27	55	11	5	3	0	0	81	8	64
2018	CS-05	47	40	0	0	13	0	0	87	13	15
2017	CS	30	43	12	9	2	2	1	76	12	401
2017	CS-01	35	45	9	6	3	0	3	82	9	31
2017	CS-02	27	42	16	10	1	4	0	71	12	137
2017	CS-03	29	42	12	9	3	3	1	75	12	160
2017	CS-04	37	51	4	7	2	0	0	88	9	57
2017	CS-05	41	25	17	9	8	0	0	66	17	12
2014	CS	34	43	11	4	5	3	1	79	10	458
2014	CS-01	25	38	13	10	13	0	3	64	23	40
2014	CS-02	30	44	9	4	5	5	2	80	10	171
2014	CS-03	32	44	14	5	4	2	1	78	8	170
2014	CS-04	54	37	5	2	3	0	0	90	5	63
2014	CS-05	30	60	10	0	0	0	0	90	0	10
2011	CS	37	36	13	7	4	3	1	76	11	1135
2011	CS-01	31	42	11	6	6	1	1	75	13	140
2011	CS-02	31	35	16	9	3	3	2	70	13	391
2011	CS-03	37	37	11	7	4	3	1	77	11	366
2011	CS-04	45	36	12	4	2	2	0	82	6	188
2011	CS-05	65	26	7	2	0	0	0	91	2	43
2008	CS	36	34	13	8	5	4	0	73	13	793
2008	CS-01	38	32	12	9	8	0	1	71	17	113
2008	CS-02	28	35	15	10	7	5	0	66	18	284
2008	CS-03	36	34	13	9	3	4	0	74	12	212
2008	CS-04	44	36	13	4	1	2	0	82	5	136
2008	CS-05	50	28	11	6	0	6	0	82	6	36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	41	21	4	3	3	72	7	396
2019	CS-01	33	43	18	0	3	5	79	3	40
2019	CS-02	31	43	16	3	3	4	77	6	100
2019	CS-03	25	39	27	5	3	2	66	7	154
2019	CS-04	27	41	23	4	5	0	68	9	75
2019	CS-05	39	43	0	9	0	9	90	10	23
2018	CS	28	37	23	8	2	2	66	10	379
2018	CS-01	26	37	16	16	5	0	63	21	19
2018	CS-02	32	37	24	3	1	3	71	4	119
2018	CS-03	24	40	21	10	3	1	66	13	156
2018	CS-04	25	36	25	13	2	0	61	14	64
2018	CS-05	44	19	38	0	0	0	63	0	16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	28	23	12	9	10	3	50	23	402
2019	CS-01	34	27	12	0	10	15	2	74	12	41
2019	CS-02	18	29	19	15	8	7	5	53	26	101
2019	CS-03	9	23	28	15	7	14	3	39	27	158
2019	CS-04	12	35	23	9	13	5	3	51	25	75
2019	CS-05	35	35	13	4	9	4	0	73	14	23
2018	CS	17	28	22	11	11	11	1	51	24	379
2018	CS-01	26	26	16	5	21	0	5	56	28	19
2018	CS-02	22	28	19	11	11	9	0	55	24	119
2018	CS-03	12	26	28	12	9	14	0	43	24	156
2018	CS-04	19	31	14	11	8	14	3	60	23	64
2018	CS-05	13	44	19	6	13	0	6	60	20	16
2017	CS	15	25	18	14	13	13	3	46	32	402
2017	CS-01	30	20	20	6	14	6	6	56	22	32
2017	CS-02	15	26	13	16	13	14	3	49	35	137
2017	CS-03	12	23	21	16	12	15	2	42	33	160
2017	CS-04	12	28	21	14	12	9	3	46	30	57
2017	CS-05	17	34	15	8	26	0	0	51	34	12
2014	CS	11	27	21	15	11	13	2	45	31	457
2014	CS-01	13	23	20	8	15	20	3	45	29	40
2014	CS-02	14	23	21	16	6	16	4	47	27	170
2014	CS-03	9	28	22	18	13	9	1	41	35	170
2014	CS-04	13	40	14	13	14	6	0	56	29	63
2014	CS-05	0	40	40	10	0	10	0	44	11	10
2011	CS	13	20	23	15	12	15	2	40	33	1137
2011	CS-01	15	20	18	17	17	12	1	40	39	139
2011	CS-02	12	20	23	14	11	19	2	41	31	394
2011	CS-03	11	19	24	15	14	14	2	36	35	366
2011	CS-04	15	23	23	16	8	13	2	45	28	188
2011	CS-05	21	26	23	9	7	7	7	54	19	43

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	37	21	12	6	2	0	59	19	401
2019	CS-01	36	28	21	3	5	8	0	69	8	39
2019	CS-02	30	34	18	8	10	1	0	64	18	101
2019	CS-03	12	40	25	16	6	1	0	52	22	158
2019	CS-04	13	42	18	16	7	4	0	58	23	76
2019	CS-05	30	39	26	4	0	0	0	70	4	23
2018	CS	20	36	20	13	10	1	0	57	23	378
2018	CS-01	26	32	21	5	16	0	0	58	21	19
2018	CS-02	23	35	18	9	13	2	0	59	22	120
2018	CS-03	17	37	21	17	6	1	0	55	24	154
2018	CS-04	16	39	17	16	11	0	2	56	27	64
2018	CS-05	38	25	25	0	13	0	0	63	13	16
2017	CS	22	38	15	14	8	1	0	61	23	403
2017	CS-01	22	38	22	11	3	0	3	63	14	32
2017	CS-02	23	36	14	12	11	4	0	62	24	138
2017	CS-03	21	37	17	15	9	1	0	58	24	161
2017	CS-04	17	48	12	19	4	0	0	65	23	57
2017	CS-05	28	54	9	9	0	0	0	82	9	11
2014	CS	21	35	17	16	10	2	0	57	26	458
2014	CS-01	25	13	23	13	20	8	0	41	35	40
2014	CS-02	18	43	15	14	9	2	0	62	23	171
2014	CS-03	21	35	17	17	9	1	0	56	27	170
2014	CS-04	24	33	16	17	8	2	0	58	26	63
2014	CS-05	20	40	20	20	0	0	0	60	20	10
2011	CS	21	39	17	14	8	1	0	61	22	1136
2011	CS-01	18	31	23	12	12	3	1	51	25	140
2011	CS-02	23	37	17	15	6	2	0	62	21	390
2011	CS-03	17	45	17	12	9	1	0	62	21	367
2011	CS-04	26	37	13	16	7	1	1	64	23	189
2011	CS-05	28	42	9	12	7	0	2	71	19	43
2008	CS	17	40	19	13	10	1	0	58	24	793
2008	CS-01	19	43	14	15	7	1	0	63	22	113
2008	CS-02	18	35	20	13	12	2	0	54	25	284
2008	CS-03	15	41	18	17	9	0	0	55	26	212
2008	CS-04	15	45	19	9	12	1	0	60	21	136
2008	CS-05	22	50	17	6	6	0	0	72	11	36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	29	19	12	15	2	1	52	28	401
2019	CS-01	37	39	7	5	7	2	2	79	13	41
2019	CS-02	22	23	18	14	21	3	0	46	36	101
2019	CS-03	13	32	23	16	15	0	1	46	31	156
2019	CS-04	26	25	22	9	13	4	0	53	23	76
2019	CS-05	35	35	13	9	4	0	4	73	14	23
2018	CS	19	27	19	16	17	1	1	47	34	379
2018	CS-01	26	16	16	11	32	0	0	42	42	19
2018	CS-02	16	24	19	14	23	3	2	42	38	120
2018	CS-03	17	34	15	20	13	1	0	51	33	155
2018	CS-04	25	23	25	16	11	0	0	48	27	64
2018	CS-05	25	31	19	6	19	0	0	56	25	16
2017	CS	18	31	15	15	18	2	1	50	34	405
2017	CS-01	17	24	28	6	22	0	3	42	29	32
2017	CS-02	17	29	16	13	21	1	2	48	35	138
2017	CS-03	14	30	12	22	17	3	1	47	40	161
2017	CS-04	24	45	9	10	12	0	0	69	22	58
2017	CS-05	40	26	34	0	0	0	0	66	0	12
2014	CS	9	25	16	21	25	2	2	36	47	457
2014	CS-01	15	10	15	23	33	5	0	26	58	40
2014	CS-02	8	26	17	18	29	2	1	34	48	170
2014	CS-03	8	29	15	20	24	2	2	38	46	170
2014	CS-04	13	25	17	24	16	2	3	40	42	63
2014	CS-05	20	10	30	30	0	0	10	33	33	10
2011	CS	14	29	18	17	19	1	1	44	37	1138
2011	CS-01	12	19	19	18	28	1	3	32	48	139
2011	CS-02	13	27	17	21	20	1	1	40	42	392
2011	CS-03	14	31	21	16	16	2	0	46	33	367
2011	CS-04	16	36	18	15	11	1	2	54	27	190
2011	CS-05	19	40	7	7	23	0	5	61	32	43
2008	CS	15	35	13	17	18	1	1	51	36	790
2008	CS-01	18	34	12	17	19	1	0	52	36	113
2008	CS-02	12	32	16	20	17	2	1	45	38	282
2008	CS-03	15	38	12	17	17	1	1	54	34	212
2008	CS-04	16	39	14	12	19	0	0	55	31	135
2008	CS-05	33	28	6	14	17	0	3	63	31	36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	23	12	3	2	1	5	82	5	400
2019	CS-01	63	15	15	0	0	2	5	84	0	41
2019	CS-02	58	20	9	1	4	2	6	85	5	101
2019	CS-03	55	25	9	2	3	1	4	85	5	155
2019	CS-04	43	28	16	9	0	0	4	74	10	76
2019	CS-05	39	26	26	0	0	0	9	71	0	23

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	9	8	6	11	2	13	70	20	402
2019	CS-01	59	10	2	7	5	5	12	82	15	41
2019	CS-02	52	10	10	5	11	2	10	71	18	101
2019	CS-03	42	11	10	8	15	2	12	62	27	157
2019	CS-04	59	7	7	1	8	1	17	81	11	76
2019	CS-05	57	4	4	9	4	0	22	78	17	23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	24	14	4	5	3	4	75	10	400
2019	CS-01	56	12	15	5	2	5	5	76	8	41
2019	CS-02	50	23	11	4	6	3	3	78	11	101
2019	CS-03	45	23	15	4	6	3	5	73	11	155
2019	CS-04	41	30	13	7	7	1	1	73	14	76
2019	CS-05	48	30	17	0	0	0	4	82	0	23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	19	15	5	7	5	5	70	13	397
2019	CS-01	46	15	20	2	2	10	5	71	6	41
2019	CS-02	44	18	14	4	9	5	7	70	15	101
2019	CS-03	44	19	13	6	7	5	6	71	15	152
2019	CS-04	43	21	14	7	9	4	1	68	17	76
2019	CS-05	43	22	26	0	4	0	4	68	5	23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	16	9	5	7	4	7	76	13	401
2019	CS-01	51	10	12	10	2	5	10	71	14	41
2019	CS-02	48	16	10	6	8	6	7	73	16	101
2019	CS-03	48	17	9	5	11	3	6	72	18	156
2019	CS-04	51	22	8	1	1	5	11	88	3	76
2019	CS-05	78	4	13	0	0	0	4	86	0	23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	15	7	2	2	4	5	88	4	398
2019	CS-01	66	15	7	2	0	5	5	89	3	41
2019	CS-02	67	13	8	2	2	4	4	87	4	101
2019	CS-03	67	16	7	1	2	3	5	89	3	153
2019	CS-04	61	20	4	3	4	4	5	88	7	76
2019	CS-05	70	0	17	4	4	0	4	73	9	23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	72	7	8	2	4	4	4	86	6	396
2019	CS-01	56	15	20	0	2	2	5	76	3	41
2019	CS-02	69	9	6	2	6	5	3	85	9	100
2019	CS-03	73	7	8	1	3	4	5	87	4	152
2019	CS-04	75	4	7	4	4	4	3	85	8	76
2019	CS-05	87	4	4	0	0	0	4	95	0	23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	72	7	4	1	1	4	12	93	3	399
2019	CS-01	70	15	3	0	0	3	10	97	0	40
2019	CS-02	70	9	5	0	2	5	9	92	2	101
2019	CS-03	73	4	3	1	1	4	14	94	2	155
2019	CS-04	71	5	5	4	1	3	11	88	6	76
2019	CS-05	78	4	4	0	0	0	13	95	0	23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	41	23	10	2	6	0	63	13	400
2019	CS-01	23	35	28	8	0	8	0	62	8	40
2019	CS-02	20	32	26	13	1	8	0	57	15	100
2019	CS-03	11	50	20	9	3	6	1	66	13	157
2019	CS-04	24	33	24	12	4	4	0	59	16	76
2019	CS-05	30	52	13	4	0	0	0	83	4	23
2018	CS	17	38	24	10	6	4	1	58	17	380
2018	CS-01	21	37	26	0	11	5	0	61	11	19
2018	CS-02	18	33	25	10	8	7	1	54	19	120
2018	CS-03	13	44	24	11	4	3	0	59	16	156
2018	CS-04	17	42	22	11	5	3	0	61	16	64
2018	CS-05	38	31	25	0	6	0	0	69	6	16
2017	CS	19	38	20	10	7	6	0	61	18	404
2017	CS-01	17	25	38	3	3	14	0	49	7	32
2017	CS-02	17	43	18	9	5	7	1	65	16	138
2017	CS-03	17	33	21	12	11	7	0	54	24	160
2017	CS-04	27	42	14	10	7	0	0	69	17	58
2017	CS-05	32	51	17	0	0	0	0	83	0	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	45	10	5	1	3	0	83	6	401
2019	CS-01	39	49	5	2	0	5	0	92	3	41
2019	CS-02	37	44	7	5	2	5	1	85	7	101
2019	CS-03	32	45	13	4	2	4	0	80	6	156
2019	CS-04	33	46	9	9	1	1	0	80	11	76
2019	CS-05	48	48	4	0	0	0	0	96	0	23
2018	CS	40	41	10	3	2	2	1	84	6	381
2018	CS-01	47	37	5	11	0	0	0	84	11	19
2018	CS-02	43	40	8	6	2	3	0	85	8	120
2018	CS-03	39	43	13	1	3	2	0	83	4	157
2018	CS-04	41	44	9	2	3	0	2	86	5	64
2018	CS-05	44	38	19	0	0	0	0	81	0	16
2017	CS	37	44	14	2	2	2	0	82	4	402
2017	CS-01	28	50	20	0	0	0	3	80	0	32
2017	CS-02	38	43	12	2	1	3	1	83	4	138
2017	CS-03	36	43	14	3	3	1	0	80	6	159
2017	CS-04	42	42	14	0	2	0	0	84	2	57
2017	CS-05	49	42	9	0	0	0	0	91	0	12
2014	CS	40	41	11	4	1	3	0	83	6	457
2014	CS-01	53	23	18	0	3	3	3	79	3	40
2014	CS-02	37	47	7	5	0	4	0	87	5	170
2014	CS-03	37	39	14	3	3	4	0	79	6	170
2014	CS-04	46	38	8	6	0	2	0	85	6	63
2014	CS-05	40	50	10	0	0	0	0	90	0	10
2011	CS	31	40	18	4	2	4	0	74	7	1141
2011	CS-01	34	34	23	5	1	2	1	70	7	140
2011	CS-02	28	41	18	5	3	4	0	73	9	394
2011	CS-03	29	40	20	3	3	4	0	73	6	367
2011	CS-04	34	43	15	4	0	3	1	80	4	190
2011	CS-05	42	42	9	0	2	2	2	88	2	43

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	38	13	2	2	5	1	82	4	400
2019	CS-01	37	44	10	0	2	5	2	87	3	41
2019	CS-02	45	31	14	2	2	7	0	81	4	101
2019	CS-03	34	43	15	3	2	3	0	80	5	157
2019	CS-04	40	37	13	3	1	4	1	82	4	75
2019	CS-05	64	32	0	0	0	5	0	100	0	22
2018	CS	41	38	13	3	2	2	1	81	5	381
2018	CS-01	32	42	16	0	0	5	5	82	0	19
2018	CS-02	48	34	9	4	2	2	1	85	6	120
2018	CS-03	35	40	17	3	3	2	0	77	6	157
2018	CS-04	44	41	9	3	2	2	0	86	5	64
2018	CS-05	56	25	19	0	0	0	0	81	0	16
2017	CS	40	40	11	2	2	3	1	84	4	405
2017	CS-01	44	25	20	3	0	6	3	76	3	32
2017	CS-02	39	41	12	2	1	3	1	83	4	138
2017	CS-03	37	40	11	3	3	4	1	82	7	161
2017	CS-04	45	47	5	2	0	1	0	93	2	58
2017	CS-05	49	51	0	0	0	0	0	100	0	12
2014	CS	41	37	14	2	2	4	0	82	4	457
2014	CS-01	55	20	20	0	0	3	3	79	0	40
2014	CS-02	39	41	11	2	3	4	0	83	5	170
2014	CS-03	39	35	16	1	2	6	1	79	3	170
2014	CS-04	49	35	10	3	0	3	0	87	3	63
2014	CS-05	20	60	20	0	0	0	0	80	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	38	9	3	2	0	0	86	5	401
2019	CS-01	56	39	0	2	0	2	0	98	3	41
2019	CS-02	50	33	11	4	2	1	0	83	6	101
2019	CS-03	42	44	10	1	3	0	0	86	4	156
2019	CS-04	45	34	11	8	3	0	0	79	11	76
2019	CS-05	61	35	4	0	0	0	0	96	0	23
2018	CS	46	37	12	4	2	0	0	82	6	380
2018	CS-01	53	42	5	0	0	0	0	95	0	19
2018	CS-02	44	36	13	4	3	0	0	80	7	119
2018	CS-03	45	39	11	3	3	0	0	84	5	157
2018	CS-04	50	31	11	8	0	0	0	81	8	64
2018	CS-05	50	38	6	6	0	0	0	88	6	16
2017	CS	43	42	9	3	2	0	0	85	5	405
2017	CS-01	50	39	6	6	0	0	0	89	6	32
2017	CS-02	38	44	12	4	1	1	0	82	6	138
2017	CS-03	42	42	10	2	4	0	1	84	6	161
2017	CS-04	59	33	5	2	2	0	0	91	3	58
2017	CS-05	26	66	8	0	0	0	0	92	0	12
2014	CS	43	44	9	3	2	0	0	87	5	457
2014	CS-01	48	38	5	3	8	0	0	85	10	40
2014	CS-02	42	42	9	6	1	0	0	84	6	170
2014	CS-03	43	44	10	0	2	1	0	88	2	170
2014	CS-04	46	44	5	3	2	0	0	90	5	63
2014	CS-05	30	70	0	0	0	0	0	100	0	10
2011	CS	38	41	13	5	2	1	0	80	6	1137
2011	CS-01	38	39	15	5	2	1	0	78	7	140
2011	CS-02	37	41	14	4	3	1	0	79	7	393
2011	CS-03	35	45	12	5	2	1	0	81	7	366
2011	CS-04	47	35	12	4	1	1	0	82	5	189
2011	CS-05	48	40	7	2	0	0	2	90	2	42
2008	CS	31	43	15	8	2	1	0	75	10	791
2008	CS-01	29	39	19	10	3	0	1	68	13	111
2008	CS-02	25	46	15	9	4	1	0	72	13	284
2008	CS-03	33	44	15	6	2	0	0	77	8	212
2008	CS-04	34	47	12	7	1	0	0	81	7	136
2008	CS-05	64	25	6	6	0	0	0	89	6	36

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	33	21	10	4	1	0	65	14	402
2019	CS-01	41	44	10	0	2	2	0	88	3	41
2019	CS-02	38	28	23	6	3	3	0	67	9	101
2019	CS-03	28	36	20	13	3	1	0	64	16	157
2019	CS-04	20	26	26	17	9	0	1	47	27	76
2019	CS-05	26	43	22	4	4	0	0	70	9	23
2018	CS	28	29	23	13	7	0	0	57	19	380
2018	CS-01	47	11	26	11	5	0	0	58	16	19
2018	CS-02	33	30	22	11	4	0	0	63	15	119
2018	CS-03	24	31	25	12	8	0	0	55	20	157
2018	CS-04	22	28	23	19	8	0	0	50	27	64
2018	CS-05	31	38	13	13	6	0	0	69	19	16
2017	CS	27	38	20	8	7	0	0	65	15	404
2017	CS-01	47	22	22	6	3	0	0	69	8	32
2017	CS-02	26	43	20	7	4	0	0	69	11	138
2017	CS-03	25	32	23	10	10	0	0	57	20	161
2017	CS-04	28	46	10	9	7	0	0	74	16	57
2017	CS-05	17	49	17	8	8	0	0	66	17	12
2014	CS	21	39	25	9	6	1	0	60	15	455
2014	CS-01	30	40	20	0	10	0	0	70	10	40
2014	CS-02	22	41	19	12	5	0	0	64	17	169
2014	CS-03	18	37	31	7	5	2	0	56	13	170
2014	CS-04	23	37	23	11	6	0	0	60	18	62
2014	CS-05	0	40	40	20	0	0	0	40	20	10
2011	CS	22	35	24	11	6	1	0	59	17	1140
2011	CS-01	29	29	22	10	8	3	0	59	18	140
2011	CS-02	22	36	23	13	5	1	0	59	18	393
2011	CS-03	21	35	28	9	5	1	0	57	15	367
2011	CS-04	23	38	19	13	6	1	0	62	19	190
2011	CS-05	19	44	21	12	2	0	2	64	14	43

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	34	20	12	3	1	0	64	15	402
2019	CS-01	41	41	10	5	0	2	0	85	5	41
2019	CS-02	36	33	20	8	3	1	0	69	11	101
2019	CS-03	26	34	22	15	3	1	0	60	18	157
2019	CS-04	20	34	21	17	8	0	0	54	25	76
2019	CS-05	30	35	30	4	0	0	0	65	4	23
2018	CS	26	34	18	16	6	0	0	60	22	380
2018	CS-01	47	16	21	16	0	0	0	63	16	19
2018	CS-02	33	34	15	13	5	0	0	66	18	119
2018	CS-03	22	37	18	17	6	0	0	59	23	157
2018	CS-04	20	31	20	20	8	0	0	52	28	64
2018	CS-05	13	63	6	6	13	0	0	75	19	16
2017	CS	26	40	18	8	7	0	0	67	15	404
2017	CS-01	47	22	17	11	3	0	0	69	14	32
2017	CS-02	26	44	20	6	4	1	0	71	9	138
2017	CS-03	22	39	18	11	10	0	0	61	21	160
2017	CS-04	28	41	17	7	7	0	0	69	14	58
2017	CS-05	17	49	26	0	8	0	0	66	8	12
2014	CS	22	44	18	11	5	0	0	65	16	457
2014	CS-01	28	40	20	3	10	0	0	68	13	40
2014	CS-02	23	44	18	11	5	0	0	67	15	170
2014	CS-03	20	44	21	10	5	1	0	64	15	170
2014	CS-04	24	44	11	14	6	0	0	68	21	63
2014	CS-05	0	60	20	20	0	0	0	60	20	10
2011	CS	22	39	23	10	5	1	0	62	15	1137
2011	CS-01	25	32	22	14	3	4	0	59	18	140
2011	CS-02	22	39	23	11	4	0	0	61	16	392
2011	CS-03	20	40	25	8	6	1	1	61	14	366
2011	CS-04	23	41	20	10	5	1	0	65	15	189
2011	CS-05	21	42	19	9	2	5	2	68	13	43
2008	CS	19	42	19	14	6	0	0	61	20	790
2008	CS-01	23	38	23	11	5	0	0	61	16	112
2008	CS-02	18	45	18	13	7	0	0	62	20	283
2008	CS-03	16	43	23	14	5	0	0	58	19	212
2008	CS-04	19	41	15	18	7	0	0	60	25	135
2008	CS-05	33	39	11	14	3	0	0	72	17	36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	23	26	12	7	4	1	52	20	403
2019	CS-01	37	27	17	12	0	5	2	68	13	41
2019	CS-02	38	21	23	10	5	3	1	61	15	101
2019	CS-03	24	25	24	16	6	4	0	52	23	158
2019	CS-04	14	16	39	11	14	4	1	32	26	76
2019	CS-05	26	30	30	9	4	0	0	57	13	23
2018	CS	24	27	26	13	9	2	0	52	22	381
2018	CS-01	42	11	16	11	21	0	0	53	32	19
2018	CS-02	28	31	21	10	8	3	0	61	18	120
2018	CS-03	20	31	30	11	6	3	0	52	18	157
2018	CS-04	20	16	28	22	14	0	0	36	36	64
2018	CS-05	31	25	19	13	13	0	0	56	25	16
2017	CS	24	30	24	7	8	6	0	57	16	405
2017	CS-01	31	36	14	8	6	6	0	70	15	32
2017	CS-02	28	30	22	7	7	5	0	62	14	138
2017	CS-03	21	26	27	9	9	9	0	51	19	161
2017	CS-04	24	28	29	5	9	5	0	55	15	58
2017	CS-05	8	49	26	0	17	0	0	57	17	12
2014	CS	22	28	26	12	8	4	0	52	21	457
2014	CS-01	38	10	23	13	10	8	0	51	24	40
2014	CS-02	25	31	22	14	8	1	0	56	21	170
2014	CS-03	20	26	32	9	6	6	0	49	17	170
2014	CS-04	14	37	22	13	11	3	0	52	25	63
2014	CS-05	10	30	30	30	0	0	0	40	30	10
2011	CS	24	26	25	14	7	5	1	52	22	1139
2011	CS-01	24	24	20	16	9	6	1	52	27	140
2011	CS-02	24	23	27	13	7	5	1	50	22	393
2011	CS-03	22	30	23	13	7	5	0	54	21	366
2011	CS-04	25	24	27	14	5	4	1	51	20	190
2011	CS-05	23	26	21	19	5	5	2	53	25	43
2008	CS	22	31	21	14	8	4	0	55	24	790
2008	CS-01	29	21	21	15	11	4	1	51	27	112
2008	CS-02	19	36	20	13	7	5	0	58	21	282
2008	CS-03	19	33	24	13	8	2	0	54	21	212
2008	CS-04	25	30	14	16	12	2	1	57	29	136
2008	CS-05	28	14	31	19	3	6	0	44	24	36

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	27	37	36	403
2019	CS-01	17	51	32	41
2019	CS-02	22	43	36	101
2019	CS-03	24	39	37	158
2019	CS-04	43	21	36	76
2019	CS-05	26	26	48	23
2018	CS	29	34	37	380
2018	CS-01	11	32	58	19
2018	CS-02	29	33	38	120
2018	CS-03	23	38	39	157
2018	CS-04	48	23	28	64
2018	CS-05	27	33	40	15
2017	CS	27	39	34	405
2017	CS-01	33	42	25	32
2017	CS-02	21	43	36	138
2017	CS-03	29	34	37	161
2017	CS-04	27	42	31	58
2017	CS-05	34	49	17	12
2014	CS	28	38	34	458
2014	CS-01	23	45	33	40
2014	CS-02	24	41	35	171
2014	CS-03	27	39	34	170
2014	CS-04	40	27	33	63
2014	CS-05	60	30	10	10
2011	CS	28	37	36	1135
2011	CS-01	23	32	45	137
2011	CS-02	25	38	37	394
2011	CS-03	27	39	34	364
2011	CS-04	34	34	32	190
2011	CS-05	37	33	30	43

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	12	29	49	6	0	4	106
2019	CS-02	24	19	38	10	0	10	21
2019	CS-03	5	34	50	8	0	3	38
2019	CS-04	12	30	55	3	0	0	33
2018	CS	17	29	46	4	0	5	108
2018	CS-02	17	29	46	6	0	3	35
2018	CS-03	18	38	38	0	0	6	34
2018	CS-04	13	16	61	3	0	6	31
2017	CS	20	24	44	4	4	4	105
2017	CS-02	17	28	48	0	0	7	29
2017	CS-03	23	23	47	4	0	2	47
2017	CS-04	19	25	43	6	0	6	16
2014	CS	20	38	31	4	9999	8	130
2014	CS-02	20	32	34	5	9999	10	41
2014	CS-03	20	48	26	4	9999	2	46
2014	CS-04	24	40	28	0	9999	8	25
2011	CS	24	32	29	5	9999	10	313
2011	CS-01	13	41	25	6	9999	16	32
2011	CS-02	28	28	24	5	9999	15	100
2011	CS-03	21	38	28	6	9999	7	100
2011	CS-04	27	30	34	3	9999	6	64
2011	CS-05	38	13	44	6	9999	0	16

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	48	10	5	1	1	0	84	6	398
2019	CS-01	24	41	15	17	2	0	0	66	20	41
2019	CS-02	36	47	12	2	1	2	0	85	3	100
2019	CS-03	29	57	8	4	1	1	0	87	5	157
2019	CS-04	44	44	5	4	1	0	1	89	6	73
2019	CS-05	52	26	13	9	0	0	0	78	9	23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	28	9	2	2	3	1	87	4	399
2019	CS-01	59	24	10	0	0	7	0	89	0	41
2019	CS-02	53	28	11	2	2	2	2	85	4	101
2019	CS-03	55	31	9	1	1	3	0	88	3	157
2019	CS-04	53	27	5	3	5	3	3	86	9	73
2019	CS-05	74	17	9	0	0	0	0	91	0	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	403
2019	CS-02	6	94	101
2019	CS-03	7	93	158
2019	CS-04	21	79	76
2018	CS	11	89	381
2018	CS-02	8	93	120
2018	CS-03	10	90	157
2018	CS-04	17	83	64

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	62	39
2019	CS-04	38	63	16
2018	CS	37	63	41
2018	CS-03	44	56	16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	64	36	39
2019	CS-04	56	44	16
2018	CS	63	37	41
2018	CS-03	56	44	16
2018	CS-04	55	45	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	39
2019	CS-03	100	10
2019	CS-04	100	16
2018	CS	100	41
2018	CS-03	100	16
2018	CS-04	100	11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	39

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	38
2019	CS-04	56	44	16
2018	CS	49	51	41
2018	CS-03	44	56	16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	61	39	38
2019	CS-04	63	38	16
2018	CS	46	54	41
2018	CS-03	44	56	16
2018	CS-04	55	45	11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	38
2019	CS-04	44	56	16
2018	CS	51	49	41
2018	CS-03	50	50	16
2018	CS-04	55	45	11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	39	61	38
2019	CS-04	44	56	16
2018	CS	34	66	41
2018	CS-03	31	69	16
2018	CS-04	45	55	11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	47	53	38
2019	CS-04	56	44	16
2018	CS	32	68	41
2018	CS-03	31	69	16
2018	CS-04	45	55	11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	38
2019	CS-04	69	31	16
2018	CS	46	54	41
2018	CS-03	50	50	16
2018	CS-04	45	55	11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	34	66	38
2018	CS	37	63	41
2018	CS-03	31	69	16
2018	CS-04	45	55	11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CS	100	38
2019	CS-04	100	16
2018	CS	100	41
2018	CS-03	100	16
2018	CS-04	100	11

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	38

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	61	39	38
2019	CS-04	69	31	16
2018	CS	59	41	41
2018	CS-03	50	50	16

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	24	76	38
2018	CS	22	78	41
2018	CS-03	31	69	16

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	16	84	38
2018	CS	15	85	41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	71	29	38
2018	CS	59	41	41
2018	CS-03	44	56	16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	32	68	38
2019	CS-04	38	63	16
2018	CS	29	71	41
2018	CS-04	45	55	11

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	87	38
2018	CS	22	78	41
2018	CS-04	45	55	11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	82	38
2018	CS	15	85	41

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	16	84	38
2018	CS	15	85	41

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	82	38
2018	CS	29	71	41
2018	CS-03	38	63	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	403
2019	CS-02	9	91	101
2019	CS-03	12	88	158
2019	CS-04	32	68	76

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	13	18	5	6	29	9	52	18	402
2019	CS-01	34	15	7	0	2	39	2	83	4	41
2019	CS-02	19	11	20	6	6	27	12	48	19	101
2019	CS-03	15	10	23	5	6	33	8	42	18	157
2019	CS-04	17	17	14	8	12	22	9	50	29	76
2019	CS-05	22	30	13	0	4	26	4	75	6	23
2018	CS	13	18	22	4	5	28	9	51	14	379
2018	CS-01	32	21	5	0	0	42	0	91	0	19
2018	CS-02	15	14	19	4	3	32	13	52	13	120
2018	CS-03	12	17	26	4	6	28	7	45	16	156
2018	CS-04	11	29	19	3	8	19	11	57	16	63
2018	CS-05	0	19	31	6	0	31	13	33	11	16
2017	CS	14	18	16	4	3	33	12	59	13	403
2017	CS-01	17	17	24	3	0	25	14	55	5	32
2017	CS-02	15	16	12	4	1	40	12	64	11	137
2017	CS-03	13	16	16	3	4	34	13	55	14	160
2017	CS-04	17	28	14	9	3	19	10	63	17	58
2017	CS-05	15	17	25	0	0	26	17	56	0	12
2014	CS	16	17	19	5	3	30	11	56	12	457
2014	CS-01	13	10	23	3	3	43	8	45	10	40
2014	CS-02	15	20	15	4	2	32	11	63	11	170
2014	CS-03	15	15	22	5	2	31	10	50	13	170
2014	CS-04	24	21	16	5	5	17	13	64	14	63
2014	CS-05	0	30	20	10	0	30	10	50	17	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	29	16	4	4	12	2	71	10	402
2019	CS-01	46	17	2	0	2	29	2	93	4	41
2019	CS-02	37	30	14	5	3	10	2	75	9	101
2019	CS-03	24	31	20	5	3	13	3	66	10	157
2019	CS-04	25	28	20	4	12	9	3	60	18	76
2019	CS-05	39	48	13	0	0	0	0	87	0	23
2018	CS	24	35	20	4	4	12	1	68	9	380
2018	CS-01	32	32	11	5	0	21	0	80	7	19
2018	CS-02	24	39	16	3	3	13	3	75	7	120
2018	CS-03	22	35	24	4	4	12	0	64	9	156
2018	CS-04	30	33	17	6	5	8	2	69	12	64
2018	CS-05	31	19	31	13	0	6	0	53	13	16
2017	CS	27	35	13	4	3	16	3	76	8	405
2017	CS-01	22	38	14	6	0	14	6	76	7	32
2017	CS-02	27	33	11	3	1	22	3	80	6	138
2017	CS-03	25	34	14	4	4	15	3	72	11	161
2017	CS-04	34	36	14	3	5	5	2	76	9	58
2017	CS-05	32	51	0	0	0	17	0	100	0	12
2014	CS	22	36	18	4	2	16	2	72	7	456
2014	CS-01	23	28	15	3	3	28	3	71	7	40
2014	CS-02	21	38	13	3	3	20	2	76	8	169
2014	CS-03	24	35	24	4	1	11	3	67	5	170
2014	CS-04	25	38	10	6	5	13	3	75	13	63
2014	CS-05	10	50	30	0	0	10	0	67	0	10
2011	CS	29	38	18	3	2	10	0	74	6	1138
2011	CS-01	36	34	15	2	3	9	2	78	6	140
2011	CS-02	28	35	19	4	3	12	0	72	7	393
2011	CS-03	24	41	19	2	2	11	0	73	5	365
2011	CS-04	31	41	18	3	2	6	0	76	5	190
2011	CS-05	37	47	12	2	0	2	0	86	2	43

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	402
2019	CS-02	7	93	100
2019	CS-03	3	97	158
2019	CS-04	14	86	76
2018	CS	5	95	380
2018	CS-01	0	100	19
2018	CS-02	5	95	120
2018	CS-03	5	95	156

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	21	79	28
2019	CS-04	0	100	11
2018	CS	25	75	20

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	82	18	28

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	28
2019	CS-04	100	11
2018	CS	100	20

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	82	28

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	30	70	27
2018	CS	30	70	20

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	19	81	27
2018	CS	25	75	20

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	22	78	27
2019	CS-04	0	100	11
2018	CS	30	70	20

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	19	81	27

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	22	78	27

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-04	0	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	27
2019	CS-04	100	11
2018	CS	100	20

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-04	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-04	0	100	11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CS	100	27
2019	CS-04	100	11
2018	CS	100	20

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	27
2018	CS	35	65	20

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	41	59	27
2018	CS	40	60	20

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	22	78	27

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	19	81	27

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	27
2019	CS-04	0	100	11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	44	56	27
2018	CS	40	60	20

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	26
2019	CS-04	100	11
2018	CS	100	19

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	35	65	26

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	27	73	26

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	42	58	26

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	26
2019	CS-04	45	55	11
2018	CS	74	26	19

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	26
2019	CS-04	100	11
2018	CS	100	19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	9	91	402
2019	CS-02	7	93	101
2019	CS-03	10	90	158
2019	CS-04	14	86	76

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	12	21	2	4	33	9	53	11	403
2019	CS-01	29	17	7	2	0	37	7	83	4	41
2019	CS-02	20	10	20	3	3	35	10	54	11	101
2019	CS-03	13	11	28	1	5	34	8	40	11	158
2019	CS-04	20	16	17	3	8	28	9	56	17	76
2019	CS-05	30	17	13	0	0	30	9	79	0	23
2018	CS	16	19	20	3	2	32	8	58	8	376
2018	CS-01	32	26	11	0	0	32	0	85	0	19
2018	CS-02	16	16	19	3	0	35	10	58	6	118
2018	CS-03	15	18	21	3	3	32	8	55	11	154
2018	CS-04	16	23	22	2	5	25	8	58	9	64
2018	CS-05	13	13	25	0	0	44	6	50	0	16
2017	CS	15	18	17	1	2	36	10	63	5	405
2017	CS-01	27	22	14	0	0	28	8	78	0	32
2017	CS-02	17	17	13	1	0	43	10	71	2	138
2017	CS-03	12	16	18	1	4	40	9	55	10	161
2017	CS-04	17	22	21	2	2	23	13	62	5	58
2017	CS-05	6	25	34	0	0	17	17	48	0	12
2014	CS	14	17	20	0	2	38	8	58	5	457
2014	CS-01	20	13	20	0	3	35	10	59	5	40
2014	CS-02	15	17	17	1	3	41	7	61	7	170
2014	CS-03	12	18	19	1	1	41	7	59	3	170
2014	CS-04	16	16	24	0	3	32	10	54	5	63
2014	CS-05	10	20	30	0	0	20	20	50	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	28	17	2	3	14	3	74	6	402
2019	CS-01	37	29	2	2	0	24	5	93	3	41
2019	CS-02	40	29	12	4	2	12	2	79	7	101
2019	CS-03	25	29	24	2	3	13	3	66	6	157
2019	CS-04	29	22	20	1	7	18	3	65	10	76
2019	CS-05	57	35	4	0	0	4	0	95	0	23
2018	CS	27	35	19	3	2	13	2	72	7	377
2018	CS-01	37	26	21	0	0	16	0	75	0	19
2018	CS-02	25	33	17	6	1	16	2	71	8	118
2018	CS-03	25	35	20	3	3	13	1	70	7	155
2018	CS-04	27	45	14	2	3	8	2	79	5	64
2018	CS-05	50	13	31	0	0	6	0	67	0	16
2017	CS	30	34	14	1	2	16	2	78	4	405
2017	CS-01	20	44	20	0	0	14	3	76	0	32
2017	CS-02	29	32	14	1	1	18	5	79	3	138
2017	CS-03	30	35	14	1	4	16	1	77	6	161
2017	CS-04	38	31	16	2	2	12	0	78	4	58
2017	CS-05	32	34	8	0	0	17	9	89	0	12
2014	CS	25	34	18	1	2	19	1	75	3	456
2014	CS-01	26	31	13	3	3	23	3	76	7	39
2014	CS-02	22	35	16	1	2	23	1	75	5	170
2014	CS-03	26	34	20	1	1	18	1	74	1	170
2014	CS-04	33	32	16	2	2	16	0	77	4	63
2014	CS-05	30	50	20	0	0	0	0	80	0	10
2011	CS	33	38	15	2	1	10	0	79	4	1134
2011	CS-01	40	32	12	2	1	11	1	83	3	140
2011	CS-02	31	36	18	3	2	10	1	75	5	393
2011	CS-03	29	41	15	2	1	11	0	79	4	361
2011	CS-04	37	36	16	2	1	9	0	80	2	190
2011	CS-05	47	49	2	0	0	2	0	98	0	43

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	28	23	10	11	1	2	54	22	403
2019	CS-01	15	27	29	10	10	2	7	46	22	41
2019	CS-02	34	27	14	9	12	2	3	64	22	101
2019	CS-03	25	26	25	10	11	1	2	52	22	158
2019	CS-04	17	36	26	13	8	0	0	53	21	76
2019	CS-05	13	35	26	4	22	0	0	48	26	23
2018	CS	21	30	21	13	14	0	1	51	28	378
2018	CS-01	32	21	26	5	16	0	0	53	21	19
2018	CS-02	30	34	18	7	12	0	0	64	18	120
2018	CS-03	19	27	24	13	14	0	2	48	28	154
2018	CS-04	8	31	25	23	13	0	0	39	36	64
2018	CS-05	0	38	0	38	25	0	0	38	63	16
2017	CS	23	28	19	13	14	1	3	53	28	404
2017	CS-01	8	33	22	22	6	3	6	45	31	32
2017	CS-02	28	30	15	9	13	1	4	61	24	138
2017	CS-03	26	22	20	14	14	0	3	50	30	160
2017	CS-04	7	34	21	12	24	2	0	42	37	58
2017	CS-05	17	40	17	9	8	0	8	63	19	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	30	24	12	10	1	2	53	22	402
2019	CS-01	39	27	17	7	2	2	5	71	11	41
2019	CS-02	34	30	19	7	8	0	3	65	15	101
2019	CS-03	18	29	30	11	8	1	2	49	20	158
2019	CS-04	8	37	23	15	16	1	0	46	31	75
2019	CS-05	4	17	17	39	22	0	0	22	61	23
2018	CS	16	27	33	14	9	0	1	44	23	378
2018	CS-01	32	21	26	16	5	0	0	53	21	19
2018	CS-02	24	31	29	13	3	0	1	55	15	120
2018	CS-03	13	34	33	13	6	0	0	47	19	156
2018	CS-04	5	13	37	21	25	0	0	17	46	63
2018	CS-05	7	7	40	13	33	0	0	13	47	15
2017	CS	19	31	27	14	8	0	1	51	22	404
2017	CS-01	30	28	28	3	3	0	8	63	6	32
2017	CS-02	28	31	23	12	4	0	2	60	17	137
2017	CS-03	15	37	29	9	9	0	0	52	19	161
2017	CS-04	3	20	30	36	10	0	0	24	47	58
2017	CS-05	9	17	15	25	34	0	0	26	59	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	34	19	12	7	1	1	61	19	399
2019	CS-01	43	33	10	8	0	5	3	81	8	40
2019	CS-02	34	35	17	8	4	0	2	70	12	100
2019	CS-03	22	35	20	13	8	1	1	58	21	158
2019	CS-04	19	31	25	9	15	1	0	50	24	75
2019	CS-05	5	32	23	32	9	0	0	36	41	22
2018	CS	21	32	24	14	8	0	1	54	22	378
2018	CS-01	37	16	32	11	5	0	0	53	16	19
2018	CS-02	31	37	17	10	4	0	2	69	14	120
2018	CS-03	21	34	26	13	5	0	1	56	18	155
2018	CS-04	3	27	25	27	17	0	0	30	44	63
2018	CS-05	6	19	25	13	38	0	0	25	50	16
2017	CS	21	30	22	14	10	0	2	52	25	403
2017	CS-01	30	22	11	11	8	3	14	63	24	32
2017	CS-02	31	30	20	10	6	1	2	62	16	137
2017	CS-03	17	32	24	14	12	0	1	49	26	161
2017	CS-04	5	28	25	26	16	0	0	33	42	57
2017	CS-05	8	35	23	25	8	0	0	43	34	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	27	20	19	13	1	1	47	33	402
2019	CS-01	34	29	15	15	2	2	2	67	18	41
2019	CS-02	29	31	15	14	8	0	3	62	23	100
2019	CS-03	15	27	26	20	9	1	1	44	30	158
2019	CS-04	11	21	16	25	26	1	0	32	52	76
2019	CS-05	0	17	22	30	30	0	0	17	61	23
2018	CS	16	26	23	21	14	0	1	42	35	380
2018	CS-01	26	21	16	26	11	0	0	47	37	19
2018	CS-02	25	30	19	15	8	0	3	57	23	120
2018	CS-03	12	29	28	20	11	0	0	42	31	156
2018	CS-04	3	17	19	31	30	0	0	20	61	64
2018	CS-05	6	6	19	31	38	0	0	13	69	16
2017	CS	15	28	24	21	10	0	2	45	31	404
2017	CS-01	6	47	17	8	11	3	8	59	22	32
2017	CS-02	22	31	23	12	7	0	5	55	20	137
2017	CS-03	16	29	26	21	7	1	0	45	29	161
2017	CS-04	2	14	26	40	19	0	0	15	59	58
2017	CS-05	8	17	6	43	25	0	0	26	68	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	23	11	6	3	1	5	79	9	401
2019	CS-01	59	20	5	2	0	2	12	91	3	41
2019	CS-02	65	18	3	6	0	2	6	90	7	100
2019	CS-03	49	26	13	4	3	0	5	79	7	157
2019	CS-04	41	21	14	11	9	1	3	64	21	76
2019	CS-05	17	30	39	9	0	0	4	50	9	23
2018	CS	44	25	14	5	5	0	7	74	11	377
2018	CS-01	63	21	11	0	0	0	5	89	0	19
2018	CS-02	58	22	10	0	3	1	8	86	3	120
2018	CS-03	43	29	14	6	2	0	6	76	8	154
2018	CS-04	25	19	22	14	13	0	6	47	29	63
2018	CS-05	13	44	6	13	25	0	0	56	38	16
2017	CS	41	26	12	6	4	1	9	75	11	402
2017	CS-01	47	20	8	3	3	6	14	83	7	32
2017	CS-02	48	21	12	4	1	0	14	80	6	135
2017	CS-03	42	34	7	4	6	1	6	81	11	161
2017	CS-04	24	26	26	14	5	0	5	53	20	58
2017	CS-05	17	17	25	32	8	0	0	35	40	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	32	15	7	4	0	2	72	12	403
2019	CS-01	44	32	5	10	0	5	5	84	11	41
2019	CS-02	50	28	12	6	3	0	2	79	9	101
2019	CS-03	39	30	20	5	4	0	2	70	9	158
2019	CS-04	29	30	14	14	9	0	3	61	24	76
2019	CS-05	9	57	22	4	9	0	0	65	13	23
2018	CS	37	28	19	9	6	0	1	66	15	377
2018	CS-01	58	11	16	11	5	0	0	68	16	19
2018	CS-02	46	27	15	6	5	0	1	74	11	118
2018	CS-03	37	33	18	10	1	0	1	70	12	156
2018	CS-04	21	30	25	13	11	0	0	51	24	63
2018	CS-05	13	19	19	6	44	0	0	31	50	16
2017	CS	30	37	19	7	6	0	1	68	13	403
2017	CS-01	20	47	17	6	3	3	6	72	9	32
2017	CS-02	37	33	13	9	5	1	2	72	14	138
2017	CS-03	31	37	19	7	6	0	1	68	13	160
2017	CS-04	21	41	28	3	7	0	0	62	10	57
2017	CS-05	9	23	43	8	17	0	0	32	25	12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	35	19	9	5	1	2	66	14	401
2019	CS-01	44	27	10	7	5	5	2	76	13	41
2019	CS-02	44	32	12	8	1	0	4	78	9	101
2019	CS-03	22	42	21	8	4	1	2	66	13	156
2019	CS-04	13	36	30	11	11	0	0	49	21	76
2019	CS-05	26	30	26	9	4	0	4	59	14	23
2018	CS	22	36	23	12	6	0	1	58	18	379
2018	CS-01	37	11	21	26	0	5	0	50	28	19
2018	CS-02	25	35	24	10	4	0	2	61	14	120
2018	CS-03	24	39	21	10	5	0	0	63	15	155
2018	CS-04	9	34	28	14	14	0	0	44	28	64
2018	CS-05	6	50	19	19	6	0	0	56	25	16
2017	CS	25	32	25	8	7	1	3	59	15	402
2017	CS-01	32	31	12	6	6	3	12	73	13	31
2017	CS-02	30	30	23	9	3	1	4	63	12	138
2017	CS-03	22	34	28	7	7	1	1	56	15	160
2017	CS-04	14	33	27	9	16	0	2	48	25	57
2017	CS-05	17	41	34	8	0	0	0	58	8	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	31	23	14	9	1	2	53	23	399
2019	CS-01	41	32	10	10	2	2	2	77	13	41
2019	CS-02	32	31	15	10	8	1	3	66	19	100
2019	CS-03	14	32	29	12	12	0	1	46	25	155
2019	CS-04	12	33	22	25	8	0	0	45	33	76
2019	CS-05	9	22	48	13	4	0	4	32	18	23
2018	CS	17	25	25	20	12	0	1	43	32	379
2018	CS-01	37	32	5	21	5	0	0	68	26	19
2018	CS-02	26	24	20	19	8	0	3	51	28	118
2018	CS-03	16	31	28	17	9	0	0	46	25	157
2018	CS-04	3	16	27	28	27	0	0	19	55	64
2018	CS-05	6	13	31	19	31	0	0	19	50	16
2017	CS	14	30	28	14	11	0	2	45	26	403
2017	CS-01	27	25	17	8	6	3	14	63	17	32
2017	CS-02	22	25	33	12	5	0	3	49	17	138
2017	CS-03	10	34	26	14	16	0	0	44	30	160
2017	CS-04	2	26	30	26	14	2	0	29	41	57
2017	CS-05	0	41	25	8	25	0	0	41	34	12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	29	25	14	7	0	2	54	21	400
2019	CS-01	29	34	22	7	2	2	2	67	10	41
2019	CS-02	38	26	18	11	5	0	3	65	16	101
2019	CS-03	19	33	25	15	7	0	1	52	22	155
2019	CS-04	18	21	28	20	13	0	0	39	33	76
2019	CS-05	9	30	43	9	4	0	4	41	14	23
2018	CS	20	28	23	19	10	0	1	48	29	378
2018	CS-01	37	16	16	26	5	0	0	53	32	19
2018	CS-02	31	31	16	17	5	0	1	62	22	120
2018	CS-03	17	32	25	18	7	0	1	50	25	154
2018	CS-04	5	22	27	25	22	0	0	27	47	64
2018	CS-05	6	19	44	13	19	0	0	25	31	16
2017	CS	18	33	22	14	9	0	2	53	24	402
2017	CS-01	38	14	17	11	6	3	11	61	20	32
2017	CS-02	21	34	23	14	4	0	4	58	19	137
2017	CS-03	16	35	22	14	12	0	1	52	26	160
2017	CS-04	5	33	23	23	16	0	0	38	38	57
2017	CS-05	17	33	42	0	8	0	0	49	8	12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	28	13	8	6	1	2	73	14	397
2019	CS-01	53	28	8	5	3	3	3	84	8	40
2019	CS-02	48	24	11	8	6	1	3	74	14	101
2019	CS-03	39	33	14	8	5	1	1	73	13	153
2019	CS-04	33	29	17	11	11	0	0	62	21	76
2019	CS-05	57	17	17	4	0	0	4	77	5	23

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	30	20	9	5	1	2	65	15	394
2019	CS-01	49	29	15	0	0	2	5	84	0	41
2019	CS-02	41	24	19	8	4	0	4	68	13	97
2019	CS-03	29	31	24	11	5	0	1	60	16	154
2019	CS-04	27	32	17	13	9	1	0	59	23	75
2019	CS-05	22	52	9	9	9	0	0	74	17	23
2018	CS	30	29	22	12	7	1	0	59	19	376
2018	CS-01	53	5	32	5	5	0	0	58	11	19
2018	CS-02	42	28	17	8	4	1	0	70	13	118
2018	CS-03	25	35	22	12	5	1	0	61	17	154
2018	CS-04	16	25	27	20	13	0	0	41	33	64
2018	CS-05	19	25	19	19	19	0	0	44	38	16
2017	CS	25	33	22	9	7	1	2	60	17	403
2017	CS-01	20	44	14	6	3	6	8	74	10	32
2017	CS-02	31	33	22	7	2	1	4	68	9	138
2017	CS-03	21	33	22	12	10	1	1	55	22	160
2017	CS-04	25	30	21	12	12	0	0	55	24	57
2017	CS-05	34	6	43	8	8	0	0	41	17	12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	26	13	5	3	0	3	78	9	399
2019	CS-01	63	22	2	5	0	2	5	92	5	41
2019	CS-02	53	23	14	3	2	0	5	80	5	101
2019	CS-03	45	30	12	7	5	0	1	76	12	154
2019	CS-04	47	24	16	7	4	0	3	73	11	76
2019	CS-05	43	35	22	0	0	0	0	78	0	23
2018	CS	50	25	12	6	5	0	2	76	12	377
2018	CS-01	63	11	16	5	5	0	0	74	11	19
2018	CS-02	57	18	11	3	7	0	3	78	10	119
2018	CS-03	46	29	13	5	5	0	1	76	10	155
2018	CS-04	41	31	11	13	5	0	0	72	17	64
2018	CS-05	47	27	7	13	0	0	7	79	14	15
2017	CS	55	22	10	4	4	0	5	81	9	404
2017	CS-01	52	11	17	3	3	0	14	74	7	32
2017	CS-02	52	24	8	6	5	0	5	80	11	138
2017	CS-03	60	21	8	3	4	0	4	84	7	160
2017	CS-04	47	24	16	7	7	0	0	71	14	58
2017	CS-05	74	26	0	0	0	0	0	100	0	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	15	6	3	2	0	7	89	5	399
2019	CS-01	78	12	0	0	2	2	5	97	3	41
2019	CS-02	72	8	6	5	1	0	8	87	7	100
2019	CS-03	65	17	7	2	2	0	7	88	4	156
2019	CS-04	59	21	7	3	4	0	7	86	7	75
2019	CS-05	74	9	0	4	4	0	9	90	10	23
2018	CS	67	14	8	3	4	0	5	85	7	377
2018	CS-01	74	5	11	5	5	0	0	79	11	19
2018	CS-02	65	19	6	2	4	0	4	88	6	118
2018	CS-03	67	14	8	2	3	0	6	86	5	155
2018	CS-04	64	14	9	6	5	0	2	79	11	64
2018	CS-05	75	0	6	6	6	0	6	80	13	16

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	11	6	2	3	1	5	88	5	403
2019	CS-01	68	12	10	0	2	5	2	87	3	41
2019	CS-02	72	7	7	2	3	0	9	87	5	101
2019	CS-03	75	11	4	2	3	1	4	91	5	158
2019	CS-04	59	20	5	5	4	0	7	85	10	76
2019	CS-05	87	0	9	0	0	0	4	91	0	23
2018	CS	72	9	5	3	6	1	5	85	9	378
2018	CS-01	63	0	16	5	11	0	5	67	17	19
2018	CS-02	72	8	8	3	6	1	3	83	9	120
2018	CS-03	74	10	3	3	3	1	5	90	7	155
2018	CS-04	68	10	3	3	10	2	5	83	14	63
2018	CS-05	88	6	0	0	0	0	6	100	0	16
2017	CS	71	11	4	2	3	2	6	90	6	405
2017	CS-01	66	8	3	3	6	3	11	87	10	32
2017	CS-02	72	10	2	4	3	1	7	90	8	138
2017	CS-03	73	11	4	1	3	3	6	92	4	161
2017	CS-04	69	14	7	2	5	0	3	86	7	58
2017	CS-05	83	17	0	0	0	0	0	100	0	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	23	12	2	1	1	4	84	4	399
2019	CS-01	58	23	13	3	0	3	3	84	3	40
2019	CS-02	66	15	7	3	3	0	6	86	6	99
2019	CS-03	56	24	15	2	1	1	3	82	3	158
2019	CS-04	47	32	12	3	1	0	5	83	4	75
2019	CS-05	52	30	9	0	0	0	9	90	0	23
2018	CS	54	25	11	6	1	0	2	82	7	377
2018	CS-01	58	21	5	16	0	0	0	79	16	19
2018	CS-02	59	23	12	3	1	0	3	84	4	119
2018	CS-03	53	28	10	6	1	1	1	82	7	154
2018	CS-04	48	30	11	5	5	0	2	79	10	64
2018	CS-05	56	19	19	6	0	0	0	75	6	16
2017	CS	56	26	7	4	3	0	4	85	7	404
2017	CS-01	39	33	8	3	3	0	14	84	7	32
2017	CS-02	62	19	5	4	5	0	5	85	10	138
2017	CS-03	54	29	8	2	2	0	4	86	5	160
2017	CS-04	55	24	10	7	3	0	0	79	10	58
2017	CS-05	66	34	0	0	0	0	0	100	0	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	20	6	4	4	0	4	86	8	402
2019	CS-01	68	15	5	5	3	3	3	87	8	40
2019	CS-02	67	16	5	5	1	0	6	88	6	101
2019	CS-03	65	22	5	3	3	0	2	88	6	158
2019	CS-04	46	25	9	4	11	0	5	75	15	76
2019	CS-05	61	30	4	0	0	0	4	95	0	23
2018	CS	61	18	8	6	6	0	2	80	12	378
2018	CS-01	53	16	21	11	0	0	0	68	11	19
2018	CS-02	63	18	8	4	5	0	2	83	9	119
2018	CS-03	63	19	6	5	5	0	1	83	10	155
2018	CS-04	52	17	8	11	9	2	2	71	21	64
2018	CS-05	69	13	0	6	13	0	0	81	19	16
2017	CS	64	17	7	4	4	0	4	85	8	404
2017	CS-01	55	20	6	8	3	0	8	82	12	32
2017	CS-02	66	17	7	2	4	0	4	86	7	138
2017	CS-03	63	18	9	2	4	0	4	84	6	160
2017	CS-04	71	12	3	10	2	0	2	84	12	58
2017	CS-05	77	6	8	0	8	0	0	83	8	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	16	5	3	1	0	14	89	4	401
2019	CS-01	66	5	0	0	0	2	27	100	0	41
2019	CS-02	61	7	2	1	0	0	29	96	1	99
2019	CS-03	65	18	5	2	1	0	9	91	3	158
2019	CS-04	47	32	11	7	1	1	1	81	8	76
2019	CS-05	52	13	17	9	0	0	9	71	10	23
2018	CS	61	17	7	2	1	0	12	89	3	373
2018	CS-01	72	22	0	0	0	0	6	100	0	18
2018	CS-02	68	7	3	2	0	0	20	94	2	119
2018	CS-03	62	18	7	1	1	0	11	89	3	152
2018	CS-04	44	37	14	2	2	0	2	82	3	63
2018	CS-05	56	19	13	13	0	0	0	75	13	16
2017	CS	56	15	6	2	2	0	19	88	5	404
2017	CS-01	48	3	3	3	3	0	41	86	10	32
2017	CS-02	61	7	2	0	1	0	28	95	2	138
2017	CS-03	57	17	7	1	2	0	15	88	4	160
2017	CS-04	48	30	12	10	0	0	0	77	10	58
2017	CS-05	40	34	17	9	0	0	0	74	9	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	16	4	2	1	0	6	93	3	401
2019	CS-01	65	15	0	5	0	3	13	94	6	40
2019	CS-02	71	16	3	0	1	0	9	96	1	101
2019	CS-03	69	16	6	2	2	0	4	89	4	158
2019	CS-04	68	24	1	3	0	1	3	96	3	75
2019	CS-05	83	0	4	4	0	0	9	90	5	23
2018	CS	67	17	8	3	0	0	5	89	3	374
2018	CS-01	84	5	5	5	0	0	0	89	5	19
2018	CS-02	75	13	5	2	0	0	6	93	2	119
2018	CS-03	63	23	7	3	0	0	5	90	3	153
2018	CS-04	57	19	13	5	2	0	5	80	7	63
2018	CS-05	80	7	13	0	0	0	0	87	0	15
2017	CS	67	15	7	1	1	0	8	90	3	398
2017	CS-01	66	14	6	3	3	0	8	88	6	32
2017	CS-02	68	16	5	0	0	0	10	94	0	135
2017	CS-03	66	17	6	2	1	0	8	90	3	157
2017	CS-04	62	14	12	2	3	3	3	81	6	58
2017	CS-05	83	0	17	0	0	0	0	83	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	76	12	4	0	2	1	4	93	2	403
2019	CS-01	66	20	2	0	0	5	7	97	0	41
2019	CS-02	81	7	6	0	1	0	5	93	1	101
2019	CS-03	74	16	3	1	3	1	3	93	3	158
2019	CS-04	78	9	7	1	1	1	3	90	3	76
2019	CS-05	83	4	4	0	4	0	4	91	5	23
2018	CS	74	13	5	3	1	1	4	91	4	376
2018	CS-01	74	0	16	11	0	0	0	74	11	19
2018	CS-02	74	12	4	5	0	1	4	90	5	118
2018	CS-03	74	16	4	1	1	1	4	95	1	154
2018	CS-04	72	16	3	2	5	2	2	90	6	64
2018	CS-05	81	0	6	6	0	0	6	87	7	16
2017	CS	70	16	5	1	2	0	5	91	4	404
2017	CS-01	64	14	6	0	6	0	11	87	6	32
2017	CS-02	67	18	4	2	1	0	7	91	4	138
2017	CS-03	72	15	5	1	2	1	4	91	3	160
2017	CS-04	69	17	7	2	2	0	3	89	4	58
2017	CS-05	100	0	0	0	0	0	0	100	0	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	21	10	3	2	1	3	83	6	401
2019	CS-01	54	22	12	2	2	5	2	82	5	41
2019	CS-02	64	14	13	3	4	0	2	80	7	101
2019	CS-03	60	21	9	4	3	1	3	83	7	156
2019	CS-04	51	30	7	4	1	1	5	87	6	76
2019	CS-05	65	22	13	0	0	0	0	87	0	23
2018	CS	53	25	13	5	3	0	2	79	8	376
2018	CS-01	74	11	0	16	0	0	0	84	16	19
2018	CS-02	43	30	16	6	3	0	3	75	9	119
2018	CS-03	57	24	11	4	3	0	1	82	7	154
2018	CS-04	52	25	13	5	3	0	2	79	8	63
2018	CS-05	56	25	19	0	0	0	0	81	0	16
2017	CS	50	27	12	4	2	0	4	81	7	403
2017	CS-01	25	50	8	6	6	0	6	79	12	32
2017	CS-02	50	26	10	7	1	0	6	81	9	137
2017	CS-03	52	26	16	2	2	0	3	80	4	160
2017	CS-04	55	29	7	5	2	0	2	86	7	58
2017	CS-05	75	0	25	0	0	0	0	75	0	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	31	33	13	3	0	1	51	16	403
2019	CS-01	29	32	27	5	2	2	2	64	8	41
2019	CS-02	32	33	22	10	2	0	2	66	12	101
2019	CS-03	18	30	39	11	3	0	0	48	13	158
2019	CS-04	5	32	33	22	7	0	1	37	29	76
2019	CS-05	9	22	52	17	0	0	0	30	17	23
2018	CS	13	35	34	13	5	0	0	48	18	381
2018	CS-01	21	32	32	11	5	0	0	53	16	19
2018	CS-02	20	38	33	8	3	0	0	58	10	120
2018	CS-03	13	38	35	11	3	1	0	51	13	157
2018	CS-04	3	25	34	23	14	0	0	28	38	64
2018	CS-05	0	19	31	38	13	0	0	19	50	16
2017	CS	12	33	40	9	5	0	0	46	14	404
2017	CS-01	24	28	31	14	0	0	3	54	14	32
2017	CS-02	18	37	37	3	5	0	0	55	8	137
2017	CS-03	10	38	37	11	4	0	0	48	14	161
2017	CS-04	3	12	61	12	12	0	0	16	24	58
2017	CS-05	0	24	25	34	17	0	0	24	51	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	20	37	25	9	0	1	34	29	400
2019	CS-01	2	20	24	34	15	0	5	51	23	41
2019	CS-02	5	11	37	29	15	1	2	45	16	100
2019	CS-03	9	20	38	25	8	0	0	33	29	157
2019	CS-04	15	25	39	17	3	0	1	20	41	75
2019	CS-05	13	35	39	13	0	0	0	13	48	23
2018	CS	10	19	39	24	8	0	1	32	28	378
2018	CS-01	16	16	37	21	11	0	0	32	32	19
2018	CS-02	7	13	45	25	9	0	1	35	19	119
2018	CS-03	7	17	39	26	10	0	0	37	24	155
2018	CS-04	17	30	31	17	5	0	0	22	47	64
2018	CS-05	25	38	25	13	0	0	0	13	63	16
2017	CS	6	18	42	24	8	1	1	33	24	403
2017	CS-01	0	31	39	22	6	0	3	28	32	32
2017	CS-02	4	13	43	26	12	1	1	38	18	136
2017	CS-03	5	16	40	27	9	1	1	38	22	161
2017	CS-04	15	21	49	16	0	0	0	16	36	58
2017	CS-05	17	42	26	6	8	0	0	15	59	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	45	13	6	1	4	0	79	7	401
2019	CS-01	39	37	10	2	0	12	0	86	3	41
2019	CS-02	32	43	13	6	2	5	0	78	8	101
2019	CS-03	27	49	18	4	1	2	0	77	5	158
2019	CS-04	30	47	8	11	0	3	1	80	11	74
2019	CS-05	39	43	4	13	0	0	0	83	13	23
2018	CS	31	40	19	4	4	2	0	73	8	380
2018	CS-01	32	37	11	16	5	0	0	68	21	19
2018	CS-02	36	45	15	2	1	2	0	82	3	119
2018	CS-03	29	39	22	3	4	4	0	70	7	157
2018	CS-04	27	36	25	6	6	0	0	63	13	64
2018	CS-05	38	38	13	6	6	0	0	75	13	16
2017	CS	24	43	19	6	3	5	0	70	10	405
2017	CS-01	17	47	25	6	0	6	0	67	6	32
2017	CS-02	26	43	18	6	3	4	1	72	9	138
2017	CS-03	22	43	16	6	4	8	1	71	11	161
2017	CS-04	26	38	20	10	2	4	0	67	12	58
2017	CS-05	26	32	34	8	0	0	0	58	8	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	40	19	12	3	3	0	65	16	401
2019	CS-01	29	37	22	2	0	10	0	73	3	41
2019	CS-02	33	38	10	14	2	4	0	73	16	101
2019	CS-03	20	39	22	14	3	3	0	60	18	157
2019	CS-04	12	45	23	13	5	0	1	58	19	75
2019	CS-05	13	52	22	13	0	0	0	65	13	23
2018	CS	24	36	21	11	7	2	0	61	17	380
2018	CS-01	32	26	26	5	11	0	0	58	16	19
2018	CS-02	31	35	18	10	3	3	0	68	13	120
2018	CS-03	21	38	23	12	4	2	0	60	16	156
2018	CS-04	14	36	25	11	14	0	0	50	25	64
2018	CS-05	25	38	13	13	13	0	0	63	25	16
2017	CS	17	44	21	10	6	2	0	62	16	404
2017	CS-01	22	47	25	3	3	0	0	69	6	32
2017	CS-02	21	46	15	11	4	3	0	69	16	138
2017	CS-03	15	40	24	10	7	3	0	57	18	160
2017	CS-04	14	40	25	10	9	2	0	55	19	58
2017	CS-05	8	66	8	8	8	0	0	75	17	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	403
2019	CS-01	7	93	41
2019	CS-02	17	83	101
2019	CS-03	10	90	158
2019	CS-04	22	78	76
2019	CS-05	4	96	23
2017	CS	18	82	404
2017	CS-01	17	83	32
2017	CS-02	18	82	137
2017	CS-03	17	83	161
2017	CS-04	20	80	58
2014	CS	12	88	456
2014	CS-01	20	80	40
2014	CS-02	15	85	169
2014	CS-03	11	89	170
2014	CS-05	0	100	10

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	76	24	55
2019	CS-02	82	18	17
2019	CS-03	81	19	16
2019	CS-04	65	35	17
2017	CS	81	19	72
2017	CS-02	80	20	25
2017	CS-03	82	18	28
2017	CS-04	76	24	12
2014	CS	82	18	55
2014	CS-02	77	23	26
2014	CS-03	83	17	18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	30	5	10	8	3	0	77	18	40
2019	CS-02	64	21	7	7	0	0	0	86	7	14
2019	CS-03	17	42	8	17	8	8	0	64	27	12
2019	CS-04	36	36	0	9	18	0	0	73	27	11
2017	CS	45	40	5	10	0	0	0	84	10	58
2017	CS-02	40	30	15	15	0	0	0	70	15	20
2017	CS-03	57	39	0	4	0	0	0	96	4	23
2014	CS	51	33	7	7	0	0	2	86	7	45
2014	CS-02	55	30	0	10	0	0	5	89	11	20
2014	CS-03	47	40	13	0	0	0	0	87	0	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	37	19	9	8	2	1	24	76	401
2019	CS-01	17	41	24	0	15	0	2	18	83	41
2019	CS-02	30	35	15	7	8	4	2	32	68	101
2019	CS-03	17	39	20	11	9	3	1	18	82	157
2019	CS-04	26	38	17	11	7	1	0	27	73	76
2019	CS-05	26	30	17	26	0	0	0	26	74	23
2018	CS	28	33	17	10	9	1	1	29	71	381
2018	CS-01	42	37	5	0	11	5	0	44	56	19
2018	CS-02	29	36	17	8	8	1	2	30	70	120
2018	CS-03	31	29	17	13	9	1	0	32	68	157
2018	CS-04	17	38	23	13	9	0	0	17	83	64
2018	CS-05	13	44	19	13	13	0	0	13	88	16
2017	CS	33	27	22	7	7	3	0	35	65	405
2017	CS-01	31	22	36	8	3	0	0	31	69	32
2017	CS-02	42	26	16	9	5	2	0	43	57	138
2017	CS-03	32	26	20	6	9	6	1	34	66	161
2017	CS-04	21	31	31	7	9	2	0	21	79	58
2017	CS-05	15	34	43	8	0	0	0	15	85	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	55	45	295
2019	CS-01	72	28	32
2019	CS-02	45	55	65
2019	CS-03	54	46	124
2019	CS-04	55	45	55
2019	CS-05	71	29	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	287
2019	CS-01	35	65	31
2019	CS-02	39	61	64
2019	CS-03	36	64	122
2019	CS-04	21	79	52
2019	CS-05	18	82	17
2018	CS	34	66	265
2018	CS-01	50	50	10
2018	CS-02	44	56	82
2018	CS-03	25	75	104
2018	CS-04	32	68	53
2018	CS-05	36	64	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	21	22	17	21	2	7	35	41	288
2019	CS-01	23	23	23	6	13	6	6	52	22	31
2019	CS-02	17	14	25	17	23	0	5	32	42	65
2019	CS-03	9	25	23	12	20	3	7	38	37	122
2019	CS-04	4	19	17	28	25	0	8	24	57	53
2019	CS-05	0	29	12	29	18	0	12	33	53	17
2018	CS	7	22	21	18	25	2	5	31	47	265
2018	CS-01	10	30	10	30	20	0	0	40	50	10
2018	CS-02	11	25	19	17	23	1	4	38	43	81
2018	CS-03	6	14	25	17	28	3	8	22	50	105
2018	CS-04	4	25	21	23	23	4	2	30	48	53
2018	CS-05	0	43	21	7	14	0	14	50	25	14
2017	CS	5	22	16	18	30	0	9	30	53	252
2017	CS-01	4	20	28	19	16	0	12	28	40	21
2017	CS-02	8	22	14	13	31	1	10	34	50	77
2017	CS-03	3	22	14	23	33	0	5	27	58	98
2017	CS-04	4	18	11	20	31	0	16	27	60	45
2017	CS-05	0	50	20	10	20	0	0	50	30	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	16	22	20	25	3	8	24	51	286
2019	CS-01	13	26	19	13	19	6	3	43	36	31
2019	CS-02	12	6	22	17	35	2	6	20	57	65
2019	CS-03	2	21	22	21	20	4	9	27	48	121
2019	CS-04	2	11	25	26	26	2	8	15	58	53
2019	CS-05	0	13	25	19	25	0	19	15	54	16
2018	CS	6	14	20	19	33	3	6	21	56	266
2018	CS-01	20	30	10	10	20	0	10	56	33	10
2018	CS-02	10	16	19	21	27	1	6	28	52	81
2018	CS-03	4	9	21	17	40	2	8	15	63	106
2018	CS-04	2	13	26	15	34	8	2	17	54	53
2018	CS-05	7	21	14	43	7	0	7	31	54	14
2017	CS	4	11	15	13	45	2	10	17	66	252
2017	CS-01	4	8	24	12	47	0	4	13	62	21
2017	CS-02	6	17	12	6	42	4	13	28	58	77
2017	CS-03	4	8	16	15	49	0	7	13	69	98
2017	CS-04	0	4	9	20	49	2	16	5	84	45
2017	CS-05	10	30	20	20	20	0	0	40	41	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	22	17	9	14	1	4	58	24	396
2019	CS-01	38	31	5	10	5	3	8	77	17	39
2019	CS-02	31	21	17	6	20	1	5	55	27	101
2019	CS-03	34	20	19	12	11	1	4	57	24	156
2019	CS-04	31	24	17	8	19	1	0	55	27	75
2019	CS-05	39	17	26	4	13	0	0	57	17	23
2018	CS	33	18	16	14	14	1	5	54	30	377
2018	CS-01	33	33	17	11	6	0	0	67	17	18
2018	CS-02	37	21	11	10	13	0	8	63	25	119
2018	CS-03	32	14	19	16	12	2	5	50	30	155
2018	CS-04	33	20	14	16	16	0	2	54	32	64
2018	CS-05	6	13	25	31	25	0	0	19	56	16

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment