2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	37	5	7	2	0	86	9	1473
2019	CR-01	64	21	0	14	0	0	86	14	14
2019	CR-03	42	47	9	1	1	0	89	2	96
2019	CR-04	54	32	5	7	1	0	86	8	386
2019	CR-05	48	38	4	7	2	0	86	9	936
2017	CR	47	41	4	6	2	0	88	8	904
2017	CR-02	52	45	4	0	0	0	96	0	27
2017	CR-03	44	50	6	0	0	0	94	0	89
2017	CR-04	49	37	4	8	2	0	86	10	418
2017	CR-05	44	44	4	6	1	0	88	8	366
2014	CR	42	45	6	6	2	0	87	8	995
2014	CR-02	60	34	0	6	0	0	94	6	35
2014	CR-03	45	41	7	7	0	1	86	7	165
2014	CR-04	42	44	6	5	2	0	86	8	564
2014	CR-05	36	51	4	7	2	0	87	9	230
2011	CR	43	43	5	7	2	0	86	9	1134
2011	CR-02	38	44	6	13	0	0	81	13	16
2011	CR-03	42	45	6	4	2	0	87	6	126
2011	CR-04	44	41	5	9	2	0	85	10	692
2011	CR-05	43	44	6	5	2	0	88	7	288
2008	CR	48	40	6	5	2	0	88	6	902
2008	CR-03	50	40	5	1	4	0	90	5	80
2008	CR-04	48	40	5	5	1	0	89	6	596
2008	CR-05	47	37	6	5	3	0	85	9	201

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	68	21	5	4	2	0	1	89	6	1475
2019	CR-01	79	7	7	7	0	0	0	86	7	14
2019	CR-03	67	27	2	3	1	0	0	94	4	96
2019	CR-04	67	20	5	4	3	0	1	88	6	387
2019	CR-05	68	20	5	4	2	0	0	89	6	937
2017	CR	63	26	5	4	1	0	1	90	5	901
2017	CR-02	70	26	4	0	0	0	0	96	0	27
2017	CR-03	63	34	1	1	0	0	1	98	1	89
2017	CR-04	62	25	6	4	2	0	1	88	6	418
2017	CR-05	63	25	6	4	1	0	1	89	5	363
2014	CR	57	27	8	5	3	0	1	85	7	994
2014	CR-02	77	20	0	0	0	0	3	100	0	35
2014	CR-03	66	24	5	2	1	0	1	91	3	165
2014	CR-04	55	26	8	6	3	0	2	83	9	564
2014	CR-05	52	31	9	5	3	0	0	83	8	229
2011	CR	59	22	9	7	2	0	1	82	9	1130
2011	CR-02	81	13	0	6	0	0	0	94	6	16
2011	CR-03	65	18	10	4	2	0	2	84	6	125
2011	CR-04	57	23	9	7	2	0	1	82	9	691
2011	CR-05	59	21	8	8	3	0	0	81	11	286
2008	CR	62	22	7	6	2	0	1	85	9	900
2008	CR-03	70	25	1	3	0	1	0	96	3	80
2008	CR-04	59	24	7	7	2	0	1	84	9	595
2008	CR-05	65	18	7	6	5	0	1	83	11	200

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	32	6	6	3	0	85	8	1473
2019	CR-01	50	21	14	14	0	0	71	14	14
2019	CR-03	40	36	16	5	3	0	76	8	96
2019	CR-04	58	31	5	4	2	0	89	6	388
2019	CR-05	52	32	6	7	3	0	85	10	934
2017	CR	46	36	8	7	2	0	82	9	904
2017	CR-02	48	37	7	7	0	0	85	7	27
2017	CR-03	43	43	11	1	2	0	85	3	89
2017	CR-04	51	31	9	6	2	0	83	8	418
2017	CR-05	41	40	7	9	3	0	81	12	366
2014	CR	41	40	8	7	3	0	81	11	995
2014	CR-02	54	31	6	9	0	0	86	9	35
2014	CR-03	36	42	11	7	4	1	79	10	165
2014	CR-04	43	38	8	7	3	0	82	11	564
2014	CR-05	37	42	8	8	4	0	80	12	230
2011	CR	41	38	10	8	3	0	79	11	1131
2011	CR-02	25	50	6	13	6	0	75	19	16
2011	CR-03	35	35	14	13	4	0	69	17	124
2011	CR-04	43	37	8	7	4	0	81	11	692
2011	CR-05	38	41	12	7	1	1	79	9	287

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	40	12	14	7	0	67	21	1473
2019	CR-01	31	38	15	8	8	0	69	15	13
2019	CR-03	33	47	16	3	1	0	80	4	96
2019	CR-04	34	42	10	10	4	0	75	14	385
2019	CR-05	22	39	12	17	9	0	61	26	938
2018	CR	24	48	10	11	5	1	73	17	1220
2018	CR-03	38	48	9	1	2	1	87	3	95
2018	CR-04	28	47	11	9	3	1	76	12	349
2018	CR-05	20	48	10	14	7	0	69	21	728
2017	CR	29	40	11	13	6	0	70	19	903
2017	CR-02	44	44	7	0	4	0	89	4	27
2017	CR-03	36	52	10	2	0	0	88	2	89
2017	CR-04	27	38	12	14	8	0	65	22	417
2017	CR-05	28	41	11	14	6	0	69	20	366
2014	CR	30	40	12	11	6	0	71	17	995
2014	CR-02	54	37	3	6	0	0	91	6	35
2014	CR-03	34	44	15	5	2	0	78	7	165
2014	CR-04	29	39	10	12	9	1	69	21	564
2014	CR-05	27	40	15	13	4	0	67	17	230
2011	CR	29	42	13	10	5	1	72	15	1130
2011	CR-02	40	53	0	7	0	0	93	7	15
2011	CR-03	29	46	17	4	3	1	75	7	126
2011	CR-04	30	40	14	10	5	1	71	16	690
2011	CR-05	28	43	11	14	5	0	71	18	287
2008	CR	31	42	12	9	5	1	74	14	905
2008	CR-03	39	39	8	6	4	5	82	11	80
2008	CR-04	31	42	13	9	5	1	74	13	599
2008	CR-05	29	41	13	8	8	0	71	17	201

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	34	10	4	2	84	6	1466
2019	CR-01	57	21	14	7	0	79	7	14
2019	CR-03	43	34	19	2	2	77	4	96
2019	CR-04	53	31	10	4	2	84	6	383
2019	CR-05	50	35	9	4	2	85	6	932
2017	CR	49	38	8	3	1	87	5	900
2017	CR-02	48	37	7	7	0	85	7	27
2017	CR-03	40	45	13	2	0	85	2	88
2017	CR-04	52	32	10	3	2	85	5	416
2017	CR-05	48	43	4	4	1	91	5	365
2014	CR	41	41	10	5	2	82	7	995
2014	CR-02	57	31	6	6	0	89	6	35
2014	CR-03	38	42	13	4	3	79	7	165
2014	CR-04	42	40	10	5	3	82	8	564
2014	CR-05	40	44	10	5	1	84	6	230

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	32	9	5	3	0	1	83	8	1469
2019	CR-01	64	29	0	7	0	0	0	93	7	14
2019	CR-03	45	39	12	3	0	0	1	85	3	95
2019	CR-04	49	29	12	5	3	1	1	80	8	385
2019	CR-05	52	31	8	5	3	0	1	84	8	934
2018	CR	45	35	11	5	2	0	1	82	7	1212
2018	CR-03	47	40	7	2	0	0	3	90	2	95
2018	CR-04	44	35	11	5	5	0	0	79	10	346
2018	CR-05	46	34	10	5	2	1	2	83	7	723
2017	CR	49	32	11	4	3	0	1	82	7	902
2017	CR-02	44	44	4	4	0	0	4	92	4	27
2017	CR-03	39	44	15	1	1	0	0	83	2	89
2017	CR-04	48	31	11	5	4	0	1	80	9	417
2017	CR-05	52	30	10	4	2	1	1	84	6	365
2014	CR	36	35	15	9	4	0	2	72	13	994
2014	CR-02	46	29	9	9	6	0	3	76	15	35
2014	CR-03	31	39	19	8	1	0	2	72	9	165
2014	CR-04	37	34	13	9	4	0	2	73	14	563
2014	CR-05	34	33	18	9	5	0	2	68	14	230
2011	CR	39	35	13	7	4	1	2	75	11	1135
2011	CR-02	44	38	13	0	0	6	0	87	0	16
2011	CR-03	38	33	17	9	1	0	2	72	10	126
2011	CR-04	41	34	13	7	4	0	2	76	11	693
2011	CR-05	37	35	14	7	5	1	1	74	12	288

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	37	11	6	5	0	78	11	1475
2019	CR-01	36	29	14	14	7	0	64	21	14
2019	CR-03	45	38	15	3	0	0	82	3	96
2019	CR-04	41	37	12	6	5	0	77	11	385
2019	CR-05	42	36	10	6	5	0	78	11	939
2018	CR	38	40	13	5	3	0	78	9	1212
2018	CR-03	33	48	19	0	0	0	81	0	94
2018	CR-04	32	40	16	7	5	0	72	12	348
2018	CR-05	40	40	11	6	3	0	80	9	722
2017	CR	34	43	13	6	3	0	78	9	904
2017	CR-02	41	48	11	0	0	0	89	0	27
2017	CR-03	35	53	10	1	1	0	88	2	89
2017	CR-04	33	41	14	8	4	0	74	12	418
2017	CR-05	36	44	13	6	2	0	80	8	366
2014	CR	29	43	15	9	5	0	71	14	996
2014	CR-02	57	34	6	3	0	0	91	3	35
2014	CR-03	34	44	14	6	2	0	78	8	165
2014	CR-04	25	42	16	11	6	0	67	17	565
2014	CR-05	29	45	14	9	3	0	74	12	230
2011	CR	32	39	14	9	5	0	71	15	1130
2011	CR-02	44	38	6	13	0	0	81	13	16
2011	CR-03	39	36	13	8	4	0	75	12	125
2011	CR-04	31	39	13	10	6	0	71	16	690
2011	CR-05	30	38	18	9	4	0	68	13	287
2008	CR	35	41	12	8	4	0	76	12	897
2008	CR-03	42	41	10	4	3	1	83	6	79
2008	CR-04	32	41	13	8	5	0	73	13	594
2008	CR-05	37	42	9	9	3	0	79	12	199

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	36	17	10	7	1	0	65	17	1477
2019	CR-01	29	14	36	14	0	7	0	46	15	14
2019	CR-03	23	36	25	9	5	1	0	60	15	96
2019	CR-04	33	36	12	10	8	1	0	70	17	388
2019	CR-05	28	36	18	10	7	1	0	64	17	939
2018	CR	29	34	19	10	7	1	1	64	17	1214
2018	CR-03	27	45	21	6	1	0	0	71	7	94
2018	CR-04	31	34	15	10	8	0	1	67	18	348
2018	CR-05	28	32	20	11	7	1	1	61	18	724
2017	CR	33	34	18	10	6	0	0	67	15	901
2017	CR-02	30	45	22	4	0	0	0	74	4	27
2017	CR-03	32	37	20	7	3	0	0	69	10	88
2017	CR-04	34	33	14	11	8	0	0	67	19	416
2017	CR-05	32	34	21	9	4	0	0	66	13	366
2014	CR	23	34	20	13	9	1	0	58	22	995
2014	CR-02	26	46	14	9	3	0	3	74	12	35
2014	CR-03	25	32	23	10	7	1	1	59	17	165
2014	CR-04	23	31	20	16	10	0	0	55	25	565
2014	CR-05	21	43	18	10	7	1	0	64	17	229
2011	CR	25	37	18	11	7	1	0	62	19	1134
2011	CR-02	31	44	13	0	6	6	0	80	7	16
2011	CR-03	23	44	21	6	6	1	0	68	11	126
2011	CR-04	24	36	19	14	7	1	0	60	21	694
2011	CR-05	27	36	17	9	9	0	1	64	19	286

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	41	11	8	4	0	0	77	12	1473
2019	CR-01	43	29	0	29	0	0	0	71	29	14
2019	CR-03	32	47	17	3	1	0	0	79	4	96
2019	CR-04	39	38	11	8	4	0	0	77	12	388
2019	CR-05	36	42	10	8	5	0	0	78	12	935
2018	CR	36	41	13	7	3	0	0	77	10	1217
2018	CR-03	38	47	12	1	1	1	0	86	2	95
2018	CR-04	36	39	14	7	3	0	1	75	11	349
2018	CR-05	35	41	13	8	3	0	1	76	11	725
2017	CR	37	41	12	7	3	0	0	79	10	904
2017	CR-02	48	37	15	0	0	0	0	85	0	27
2017	CR-03	38	48	7	7	0	0	0	86	7	89
2017	CR-04	34	40	14	8	4	0	0	74	12	418
2017	CR-05	40	41	10	6	2	0	0	82	8	366

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	36	9	4	2	0	86	6	1473
2019	CR-01	57	29	0	14	0	0	86	14	14
2019	CR-03	35	52	10	0	2	0	88	2	96
2019	CR-04	50	33	10	4	2	0	83	6	387
2019	CR-05	50	37	8	4	1	0	87	5	936
2018	CR	48	41	6	3	2	0	89	5	1211
2018	CR-03	35	52	10	2	1	0	87	3	94
2018	CR-04	44	41	9	3	2	1	85	6	347
2018	CR-05	52	38	4	3	2	0	91	5	725
2017	CR	45	39	9	4	1	0	85	6	902
2017	CR-02	41	52	7	0	0	0	93	0	27
2017	CR-03	44	50	3	2	0	0	94	2	88
2017	CR-04	45	36	10	6	3	0	82	9	417
2017	CR-05	46	40	10	3	1	1	86	4	366
2014	CR	38	43	12	4	2	1	82	6	995
2014	CR-02	51	37	6	3	0	3	91	3	35
2014	CR-03	39	48	10	1	1	1	88	2	165
2014	CR-04	38	41	13	4	3	1	79	7	564
2014	CR-05	36	47	10	4	2	1	84	6	230
2011	CR	40	43	10	4	2	1	84	6	1132
2011	CR-02	44	44	0	13	0	0	88	13	16
2011	CR-03	52	31	10	4	1	1	85	5	124
2011	CR-04	39	45	10	4	1	1	84	5	694
2011	CR-05	38	45	9	3	2	1	85	6	286
2008	CR	46	41	7	4	2	1	88	5	904
2008	CR-03	54	39	3	1	0	4	96	1	80
2008	CR-04	46	40	7	4	2	1	87	6	598
2008	CR-05	40	44	8	3	1	2	87	5	201

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	35	17	9	7	0	68	15	1475
2019	CR-01	36	21	21	14	7	0	57	21	14
2019	CR-03	27	34	29	7	2	0	61	9	96
2019	CR-04	38	32	13	9	7	0	70	16	388
2019	CR-05	31	36	17	9	6	0	67	15	937
2018	CR	32	39	16	8	5	0	71	13	1207
2018	CR-03	29	41	22	5	2	0	70	7	94
2018	CR-04	31	40	13	9	6	0	71	16	344
2018	CR-05	32	38	16	8	5	1	71	13	724
2017	CR	35	34	17	8	5	0	69	13	902
2017	CR-02	31	46	19	4	0	0	77	4	26
2017	CR-03	32	35	25	7	2	0	66	9	89
2017	CR-04	35	32	15	9	8	0	68	17	417
2017	CR-05	36	35	17	8	3	1	72	11	366

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	31	9	3	2	86	5	1462
2019	CR-01	36	43	7	7	7	79	14	14
2019	CR-03	51	34	14	2	0	84	2	95
2019	CR-04	55	28	10	3	3	84	6	384
2019	CR-05	55	32	8	2	2	87	5	930
2018	CR	54	34	8	2	1	88	4	1203
2018	CR-03	55	37	5	1	1	93	2	94
2018	CR-04	52	32	11	3	2	84	5	343
2018	CR-05	54	34	7	2	1	89	4	722
2017	CR	54	32	11	1	1	86	3	903
2017	CR-02	66	30	4	0	0	96	0	27
2017	CR-03	61	28	10	0	1	89	1	89
2017	CR-04	53	31	13	1	2	84	3	417
2017	CR-05	54	34	10	1	1	88	2	366
2014	CR	59	30	7	2	1	89	4	994
2014	CR-02	83	14	3	0	0	97	0	35
2014	CR-03	65	30	4	1	0	95	1	165
2014	CR-04	57	29	9	3	2	87	5	563
2014	CR-05	54	36	7	2	1	90	3	230
2011	CR	57	30	8	3	2	88	4	1135
2011	CR-02	63	19	6	13	0	81	13	16
2011	CR-03	69	22	6	2	2	91	3	126
2011	CR-04	57	30	7	3	2	88	5	693
2011	CR-05	52	35	9	2	1	87	3	288

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	33	20	10	7	1	1	62	17	1468
2019	CR-01	36	29	14	14	7	0	0	64	21	14
2019	CR-03	20	29	34	8	6	0	2	50	15	96
2019	CR-04	37	33	15	10	4	0	1	70	15	386
2019	CR-05	25	33	21	10	8	1	1	60	19	933
2018	CR	26	36	20	11	5	1	1	64	17	1207
2018	CR-03	22	36	25	11	4	1	1	59	16	92
2018	CR-04	31	38	14	12	3	0	1	70	15	346
2018	CR-05	23	37	21	11	6	1	2	61	18	725
2017	CR	29	35	19	11	4	1	1	65	15	904
2017	CR-02	33	26	37	4	0	0	0	59	4	27
2017	CR-03	29	30	25	10	3	0	2	61	14	89
2017	CR-04	31	37	16	8	6	0	1	69	14	418
2017	CR-05	26	34	20	14	3	1	1	62	17	366
2014	CR	18	38	20	14	9	0	1	57	23	995
2014	CR-02	20	40	11	17	3	0	9	66	22	35
2014	CR-03	17	33	25	16	8	1	1	50	25	165
2014	CR-04	19	39	19	12	9	0	1	59	22	565
2014	CR-05	17	39	19	16	8	0	0	56	25	229
2011	CR	25	40	17	10	7	1	1	66	17	1130
2011	CR-02	27	7	47	7	7	0	7	36	14	15
2011	CR-03	27	40	14	10	8	0	0	67	18	126
2011	CR-04	26	41	16	10	6	1	1	68	16	690
2011	CR-05	22	39	19	10	8	0	1	62	19	287

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	33	18	8	6	0	1	67	14	1474
2019	CR-01	57	14	14	7	7	0	0	71	14	14
2019	CR-03	23	28	29	15	4	0	1	52	19	96
2019	CR-04	42	30	15	6	6	1	0	73	12	388
2019	CR-05	32	34	19	8	6	1	1	67	14	936
2018	CR	32	34	20	8	5	0	1	67	13	1209
2018	CR-03	27	32	32	5	4	0	0	59	10	94
2018	CR-04	34	34	18	8	5	0	1	68	13	347
2018	CR-05	33	35	18	8	5	0	1	69	13	723
2017	CR	36	34	17	9	3	0	0	70	12	904
2017	CR-02	33	29	34	4	0	0	0	63	4	27
2017	CR-03	34	37	17	9	1	1	1	72	10	89
2017	CR-04	36	35	14	9	5	0	0	72	14	418
2017	CR-05	36	32	19	9	2	0	1	68	12	366
2014	CR	26	39	18	10	6	0	1	65	17	995
2014	CR-02	37	23	20	11	3	3	3	64	15	35
2014	CR-03	23	39	21	9	7	0	1	62	16	164
2014	CR-04	26	40	17	10	7	0	0	66	17	565
2014	CR-05	25	38	20	11	5	1	0	64	16	230

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	39	12	8	4	0	0	76	12	1463
2019	CR-01	29	29	14	21	7	0	0	57	29	14
2019	CR-03	31	43	21	4	1	0	0	74	5	95
2019	CR-04	42	36	13	6	2	1	0	79	8	381
2019	CR-05	35	40	11	10	4	0	0	75	14	932
2018	CR	34	38	15	9	4	0	0	72	13	1208
2018	CR-03	34	45	15	2	1	1	1	81	3	93
2018	CR-04	34	37	16	10	3	0	0	71	12	346
2018	CR-05	34	36	14	10	5	0	0	70	15	725
2017	CR	37	41	11	7	3	0	0	79	10	903
2017	CR-02	40	56	0	4	0	0	0	96	4	27
2017	CR-03	34	54	8	5	0	0	0	88	5	89
2017	CR-04	38	39	11	7	5	0	0	77	12	417
2017	CR-05	37	39	13	7	3	0	0	77	10	366
2014	CR	30	41	15	8	4	0	0	72	13	994
2014	CR-02	43	51	3	0	0	0	3	97	0	35
2014	CR-03	30	41	16	8	3	1	1	72	12	165
2014	CR-04	30	40	15	9	5	0	0	70	15	563
2014	CR-05	27	44	18	7	3	0	0	72	10	230
2011	CR	37	42	13	5	3	0	0	79	8	1134
2011	CR-02	63	25	6	6	0	0	0	88	6	16
2011	CR-03	38	46	12	2	1	0	1	85	3	125
2011	CR-04	36	41	13	5	3	1	0	78	9	694
2011	CR-05	38	42	12	6	2	0	0	79	8	287

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	32	9	4	3	0	84	7	1475
2019	CR-01	36	36	21	0	7	0	71	7	14
2019	CR-03	52	39	9	0	0	0	91	0	96
2019	CR-04	52	32	8	5	3	0	84	8	387
2019	CR-05	52	32	9	4	4	1	84	8	937
2018	CR	50	34	11	3	2	0	83	6	1213
2018	CR-03	51	37	11	1	0	0	88	1	94
2018	CR-04	45	32	13	7	3	0	77	10	346
2018	CR-05	51	34	9	2	3	0	86	5	728
2017	CR	48	35	10	5	2	0	83	7	903
2017	CR-02	59	34	7	0	0	0	93	0	27
2017	CR-03	50	44	6	1	0	0	93	1	89
2017	CR-04	44	34	12	5	4	0	79	9	417
2017	CR-05	51	34	7	6	1	1	86	6	366
2014	CR	38	40	12	7	4	0	78	10	994
2014	CR-02	68	26	3	3	0	0	94	3	34
2014	CR-03	45	42	10	2	2	0	87	4	165
2014	CR-04	36	38	13	9	5	0	73	14	564
2014	CR-05	35	44	13	6	2	0	79	8	230
2011	CR	39	39	12	7	4	0	78	10	1134
2011	CR-02	56	31	0	13	0	0	88	13	16
2011	CR-03	46	36	10	5	3	0	82	8	126
2011	CR-04	38	38	12	7	4	0	77	11	693
2011	CR-05	35	43	13	6	3	0	77	9	287
2008	CR	40	41	10	5	3	0	82	8	904
2008	CR-03	53	33	10	3	0	3	87	3	80
2008	CR-04	38	42	11	5	4	0	80	9	598
2008	CR-05	41	45	7	6	1	0	86	7	201

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	30	12	3	1	0	1	83	5	1474
2019	CR-01	36	43	21	0	0	0	0	79	0	14
2019	CR-03	74	22	2	2	0	0	0	96	2	96
2019	CR-04	61	26	9	1	1	0	2	89	2	386
2019	CR-05	46	33	14	4	2	1	1	80	6	937
2018	CR	51	32	11	3	1	1	2	85	4	1216
2018	CR-03	85	9	3	0	0	1	1	97	0	95
2018	CR-04	58	30	8	1	1	1	1	89	3	348
2018	CR-05	42	35	14	4	2	1	2	80	6	726
2017	CR	55	31	8	3	1	1	1	88	4	902
2017	CR-02	93	7	0	0	0	0	0	100	0	27
2017	CR-03	84	15	0	0	0	0	1	100	0	88
2017	CR-04	54	33	8	3	0	1	2	89	3	417
2017	CR-05	48	35	11	4	1	0	1	84	5	366
2014	CR	56	31	8	2	2	0	1	88	4	996
2014	CR-02	74	17	3	0	6	0	0	91	6	35
2014	CR-03	76	20	3	1	0	0	0	96	1	165
2014	CR-04	52	34	10	1	2	0	1	87	4	565
2014	CR-05	48	35	10	4	2	0	1	84	6	230
2011	CR	50	31	12	4	2	0	1	82	6	1133
2011	CR-02	56	44	0	0	0	0	0	100	0	16
2011	CR-03	69	18	8	2	2	1	1	89	3	124
2011	CR-04	48	32	13	4	2	0	1	81	6	693
2011	CR-05	43	35	13	5	3	0	1	79	8	288
2008	CR	41	36	14	6	3	0	0	77	8	901
2008	CR-03	56	29	8	4	1	1	1	87	5	80
2008	CR-04	41	37	14	5	3	0	1	78	8	596
2008	CR-05	32	37	20	7	5	1	0	69	12	200

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	23	32	19	14	1	1	34	34	1472
2019	CR-01	7	7	57	0	29	0	0	29	14	14
2019	CR-03	7	24	29	22	13	3	2	36	33	96
2019	CR-04	8	18	34	18	19	2	2	39	26	386
2019	CR-05	11	25	31	19	12	1	1	31	37	936
2018	CR	7	24	32	21	12	1	2	35	32	1208
2018	CR-03	1	24	41	20	11	0	3	32	26	93
2018	CR-04	5	22	30	25	14	1	3	41	28	342
2018	CR-05	9	24	32	20	11	2	2	33	34	725
2017	CR	7	20	35	20	13	1	4	35	28	897
2017	CR-02	0	15	44	11	26	0	4	38	15	27
2017	CR-03	2	13	41	24	12	1	7	39	16	88
2017	CR-04	7	22	33	20	13	2	4	34	31	414
2017	CR-05	9	19	34	21	13	0	4	36	29	364
2014	CR	7	22	36	19	10	2	5	31	31	991
2014	CR-02	6	17	31	29	14	0	3	44	24	35
2014	CR-03	3	20	34	22	13	2	6	38	25	163
2014	CR-04	8	22	35	18	10	2	5	30	32	563
2014	CR-05	10	23	38	17	7	0	4	26	34	229
2011	CR	8	25	31	21	10	1	5	33	34	1131
2011	CR-02	0	13	25	56	6	0	0	63	13	16
2011	CR-03	7	24	29	20	12	1	7	35	34	123
2011	CR-04	8	25	30	22	9	1	5	33	35	693
2011	CR-05	8	25	33	20	10	0	3	31	34	287
2008	CR	9	24	31	21	10	1	4	33	35	904
2008	CR-03	11	15	28	20	15	4	6	39	30	79
2008	CR-04	8	24	31	23	11	1	3	35	33	599
2008	CR-05	12	26	32	16	6	1	5	24	41	201

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	16	24	22	22	5	2	47	27	1472
2019	CR-01	7	14	29	21	21	7	0	46	23	14
2019	CR-03	4	8	24	27	26	8	2	59	14	96
2019	CR-04	9	15	24	18	26	6	2	48	25	384
2019	CR-05	10	17	24	23	20	4	2	45	29	938
2018	CR	7	14	28	22	21	4	4	47	22	1201
2018	CR-03	1	8	28	25	24	6	9	57	10	93
2018	CR-04	8	16	25	22	21	3	4	46	26	340
2018	CR-05	7	14	29	22	21	4	3	46	22	721
2017	CR	7	16	24	22	20	5	7	48	26	890
2017	CR-02	0	4	11	27	35	12	12	80	5	26
2017	CR-03	1	8	25	26	22	8	9	59	11	85
2017	CR-04	10	15	23	21	21	5	5	47	27	411
2017	CR-05	6	19	25	22	18	3	7	44	28	364
2014	CR	8	18	28	21	13	6	6	39	30	990
2014	CR-02	3	0	29	20	23	11	14	58	4	35
2014	CR-03	5	13	27	22	17	8	7	46	22	165
2014	CR-04	10	20	25	21	13	5	6	38	34	562
2014	CR-05	4	21	34	21	10	5	4	35	28	228
2011	CR	7	18	28	19	16	6	6	40	28	1128
2011	CR-02	0	0	25	31	19	13	13	67	0	16
2011	CR-03	7	14	30	16	16	7	8	39	25	122
2011	CR-04	8	19	29	19	15	6	6	37	30	690
2011	CR-05	6	18	25	22	18	6	6	45	27	288
2008	CR	8	17	28	21	15	6	6	41	28	898
2008	CR-03	10	10	22	24	22	4	9	52	23	79
2008	CR-04	7	17	29	21	15	7	5	40	27	595
2008	CR-05	10	17	26	22	13	4	9	40	31	199

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	13	27	25	20	4	6	50	20	1462
2019	CR-01	7	0	29	21	36	0	7	62	8	14
2019	CR-03	4	12	31	26	13	9	5	46	19	95
2019	CR-04	8	15	24	21	21	5	6	48	26	384
2019	CR-05	5	12	28	27	20	4	5	51	18	929
2018	CR	6	15	28	24	16	5	6	45	24	1201
2018	CR-03	2	10	35	15	17	8	13	41	15	93
2018	CR-04	9	20	27	19	14	4	6	37	32	342
2018	CR-05	5	14	26	28	17	5	5	50	21	718
2017	CR	8	16	27	19	17	4	10	41	28	893
2017	CR-02	0	12	23	23	23	8	12	57	14	26
2017	CR-03	2	15	24	21	16	3	17	47	22	86
2017	CR-04	10	17	28	17	16	4	9	37	31	412
2017	CR-05	8	15	26	21	17	5	8	43	27	365
2014	CR	12	22	27	17	11	5	7	31	38	994
2014	CR-02	6	11	29	14	20	11	9	43	21	35
2014	CR-03	6	15	25	20	15	8	12	44	26	165
2014	CR-04	14	24	26	15	10	4	7	28	42	563
2014	CR-05	12	24	29	18	9	3	5	29	40	230
2011	CR	10	22	28	16	12	5	8	31	37	1127
2011	CR-02	0	6	25	44	13	13	0	64	7	16
2011	CR-03	7	17	26	16	14	12	8	37	30	121
2011	CR-04	10	24	28	14	11	5	8	29	39	691
2011	CR-05	12	22	28	17	11	2	7	32	38	287
2008	CR	9	18	28	21	11	5	8	37	31	899
2008	CR-03	9	9	18	19	19	12	14	52	24	78
2008	CR-04	9	20	28	24	9	5	6	37	32	596
2008	CR-05	10	18	32	16	11	3	12	31	31	200

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	3	9	22	31	29	3	3	64	13	1459
2019	CR-01	0	0	36	29	36	0	0	64	0	14
2019	CR-03	2	3	26	32	29	4	3	66	6	96
2019	CR-04	1	9	18	30	35	3	4	70	11	379
2019	CR-05	5	9	22	32	26	3	3	62	15	930
2018	CR	2	8	21	35	26	3	5	66	12	1201
2018	CR-03	1	5	17	36	26	7	8	72	8	92
2018	CR-04	2	7	21	35	28	1	6	68	9	342
2018	CR-05	3	9	21	34	25	3	5	64	13	719
2017	CR	2	8	23	32	25	3	7	63	11	888
2017	CR-02	0	0	23	27	31	12	8	72	0	26
2017	CR-03	0	6	21	37	18	8	9	68	7	86
2017	CR-04	3	6	22	33	26	3	8	66	10	408
2017	CR-05	1	11	26	31	24	1	5	59	13	364
2014	CR	4	11	30	28	17	3	7	49	17	987
2014	CR-02	3	6	26	29	17	6	14	57	11	35
2014	CR-03	5	10	27	23	22	4	8	52	17	165
2014	CR-04	4	11	30	30	17	2	7	51	16	560
2014	CR-05	5	14	34	26	14	2	5	43	21	227
2011	CR	6	13	29	27	17	2	7	47	20	1126
2011	CR-02	0	6	19	19	50	6	0	73	7	16
2011	CR-03	6	9	28	20	23	5	10	50	17	123
2011	CR-04	6	12	29	27	16	2	7	47	20	688
2011	CR-05	4	17	31	28	14	1	5	44	23	287
2008	CR	6	12	28	30	16	2	6	50	20	897
2008	CR-03	5	10	18	24	23	6	13	59	19	78
2008	CR-04	5	12	27	33	16	2	5	53	18	594
2008	CR-05	10	14	33	24	12	3	6	39	26	200

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	11	21	29	26	3	4	59	18	1465
2019	CR-01	0	0	29	29	36	7	0	69	0	14
2019	CR-03	4	6	24	29	27	1	8	62	11	96
2019	CR-04	6	12	20	29	28	2	3	60	19	385
2019	CR-05	7	11	20	30	25	3	5	59	19	930
2018	CR	6	14	26	25	21	2	5	50	22	1208
2018	CR-03	2	7	23	30	29	0	9	65	10	92
2018	CR-04	6	16	29	24	18	1	6	45	24	343
2018	CR-05	6	15	25	25	22	3	4	50	22	725
2017	CR	6	14	23	23	24	3	7	52	22	890
2017	CR-02	0	8	12	28	36	4	12	77	10	25
2017	CR-03	2	7	26	31	21	2	11	59	11	85
2017	CR-04	7	15	23	23	23	3	7	51	24	412
2017	CR-05	6	14	25	22	24	3	6	51	22	364
2014	CR	12	20	25	20	14	2	7	37	35	988
2014	CR-02	0	3	9	48	21	6	12	85	4	33
2014	CR-03	7	19	19	22	22	2	10	49	29	165
2014	CR-04	13	20	27	18	14	2	6	34	36	561
2014	CR-05	13	24	28	19	10	1	5	31	39	228
2011	CR	11	17	27	20	16	2	7	39	31	1128
2011	CR-02	0	0	19	38	31	6	6	79	0	16
2011	CR-03	7	15	27	23	17	1	10	45	25	122
2011	CR-04	14	18	25	19	15	2	7	37	35	691
2011	CR-05	6	17	32	20	16	1	7	39	25	287
2008	CR	10	18	26	22	15	2	6	41	30	898
2008	CR-03	5	14	24	20	19	8	10	48	23	79
2008	CR-04	9	18	27	25	15	1	6	43	28	595
2008	CR-05	16	19	25	20	13	2	7	36	37	199

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	16	21	22	21	7	3	48	29	1461
2019	CR-01	7	14	29	14	21	7	7	42	25	14
2019	CR-03	5	21	24	26	17	4	3	46	28	96
2019	CR-04	14	16	21	18	21	6	3	44	33	384
2019	CR-05	10	14	20	24	21	8	3	50	27	927
2018	CR	9	15	23	22	19	7	5	47	27	1202
2018	CR-03	3	14	32	23	15	5	8	43	20	93
2018	CR-04	12	18	25	20	16	5	4	39	33	340
2018	CR-05	8	14	21	24	22	7	5	52	25	721
2017	CR	12	16	22	19	18	6	7	42	32	897
2017	CR-02	0	15	19	15	19	19	12	50	22	26
2017	CR-03	3	19	21	27	17	3	9	51	25	86
2017	CR-04	12	15	22	19	19	7	6	43	31	415
2017	CR-05	14	16	23	17	16	5	8	38	35	366
2014	CR	12	22	24	19	11	5	6	35	38	989
2014	CR-02	6	31	29	11	11	6	6	26	42	35
2014	CR-03	11	27	19	19	11	5	7	35	43	165
2014	CR-04	11	19	25	20	12	6	6	37	34	560
2014	CR-05	14	25	25	18	9	4	5	30	42	228
2011	CR	11	18	22	21	14	4	9	40	34	1126
2011	CR-02	0	19	31	25	13	6	6	43	21	16
2011	CR-03	8	15	24	24	15	5	10	46	27	123
2011	CR-04	13	18	22	20	14	4	8	39	35	689
2011	CR-05	8	22	21	21	14	4	9	40	35	286
2008	CR	11	24	22	18	13	5	7	36	39	900
2008	CR-03	5	25	13	20	16	8	13	46	38	79
2008	CR-04	9	24	24	18	13	5	6	35	38	596
2008	CR-05	18	23	20	18	12	3	7	33	44	200

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	14	27	23	21	4	4	47	23	1465
2019	CR-01	0	14	21	29	29	7	0	62	15	14
2019	CR-03	12	16	26	21	19	2	4	43	29	95
2019	CR-04	7	14	25	22	25	4	3	50	22	386
2019	CR-05	8	13	28	24	19	4	4	46	23	932
2018	CR	8	15	29	24	15	5	5	43	25	1205
2018	CR-03	6	11	26	26	19	4	8	51	20	93
2018	CR-04	8	15	29	19	17	4	6	41	27	343
2018	CR-05	8	16	29	26	14	5	4	43	25	721
2017	CR	8	16	29	18	17	6	6	40	27	895
2017	CR-02	4	15	23	15	27	8	8	50	23	26
2017	CR-03	8	19	21	22	17	6	7	45	31	86
2017	CR-04	10	15	30	17	16	5	7	38	28	413
2017	CR-05	7	16	30	18	17	6	5	40	26	366
2014	CR	9	19	32	16	12	5	7	32	32	995
2014	CR-02	3	9	23	17	29	3	17	57	14	35
2014	CR-03	12	15	28	16	13	5	10	35	32	165
2014	CR-04	10	18	32	17	13	4	6	33	31	564
2014	CR-05	6	25	37	13	7	4	6	23	35	230

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	7	16	32	23	19	2	2	44	24	1471
2019	CR-01	0	7	36	36	21	0	0	57	7	14
2019	CR-03	3	6	32	35	16	4	3	55	10	96
2019	CR-04	6	14	31	22	22	2	2	46	22	385
2019	CR-05	7	18	32	23	17	2	2	41	26	935

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	76	14	5	2	1	0	1	92	3	1477
2019	CR-01	64	14	14	7	0	0	0	79	7	14
2019	CR-03	74	18	3	1	1	0	3	95	2	96
2019	CR-04	73	16	6	2	2	0	2	90	4	387
2019	CR-05	78	14	5	2	1	1	1	93	2	939
2017	CR	69	18	5	3	1	0	3	91	4	899
2017	CR-02	69	19	0	0	0	4	8	100	0	26
2017	CR-03	74	20	1	2	0	1	1	97	2	89
2017	CR-04	66	19	6	3	1	0	4	89	4	415
2017	CR-05	72	17	5	3	1	0	2	91	4	365
2014	CR	63	22	5	3	2	1	3	89	6	995
2014	CR-02	80	14	0	0	0	3	3	100	0	35
2014	CR-03	68	22	5	1	1	0	4	93	2	165
2014	CR-04	58	23	6	5	3	1	4	86	8	564
2014	CR-05	69	22	3	2	2	0	2	93	4	230
2011	CR	64	20	6	3	3	0	3	87	7	1134
2011	CR-02	88	6	0	6	0	0	0	94	6	16
2011	CR-03	63	21	7	2	2	1	3	88	5	126
2011	CR-04	63	21	6	3	3	0	4	87	7	695
2011	CR-05	66	20	4	4	3	0	2	88	8	285
2008	CR	62	17	6	4	4	1	6	85	9	905
2008	CR-03	69	18	8	3	1	0	3	88	4	80
2008	CR-04	59	19	5	4	5	1	7	85	10	599
2008	CR-05	67	12	7	4	3	1	6	84	8	201

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	27	17	6	5	7	3	69	12	1474
2019	CR-01	50	14	29	0	0	0	7	69	0	14
2019	CR-03	31	26	20	15	5	3	0	59	20	96
2019	CR-04	36	26	18	5	8	5	2	66	14	385
2019	CR-05	36	28	16	6	3	8	4	72	10	939
2018	CR	26	32	21	9	4	6	3	63	14	1212
2018	CR-03	18	33	26	14	4	1	3	54	19	93
2018	CR-04	23	35	20	9	7	3	3	62	17	342
2018	CR-05	28	30	20	7	3	8	4	65	12	730
2017	CR	32	30	17	7	5	6	4	68	13	899
2017	CR-02	26	45	22	7	0	0	0	71	7	27
2017	CR-03	28	28	28	9	5	1	1	57	14	89
2017	CR-04	31	31	15	7	7	6	4	68	15	415
2017	CR-05	35	29	17	6	2	7	4	72	9	364
2014	CR	27	33	17	10	7	4	2	63	19	995
2014	CR-02	46	37	9	6	0	3	0	85	6	35
2014	CR-03	26	33	21	11	5	1	2	61	17	165
2014	CR-04	28	32	15	10	9	4	2	64	20	564
2014	CR-05	22	32	21	11	5	7	1	59	18	230

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	29	10	7	5	1	79	11	1469
2019	CR-01	64	29	7	0	0	0	93	0	14
2019	CR-03	39	33	17	6	5	0	72	12	95
2019	CR-04	48	26	11	9	6	1	74	15	386
2019	CR-05	52	29	9	5	4	1	82	10	934
2018	CR	45	29	12	8	4	1	75	12	1210
2018	CR-03	34	31	20	9	5	1	66	14	94
2018	CR-04	37	33	13	8	7	1	71	15	341
2018	CR-05	51	26	10	8	3	2	79	11	729
2017	CR	47	31	10	7	5	1	78	11	897
2017	CR-02	33	45	18	0	4	0	78	4	27
2017	CR-03	30	44	14	7	6	0	74	12	89
2017	CR-04	46	29	10	7	7	1	76	14	413
2017	CR-05	52	29	9	6	2	1	82	9	364
2014	CR	39	33	12	9	7	1	73	16	995
2014	CR-02	68	29	0	3	0	0	97	3	34
2014	CR-03	41	41	7	5	5	1	82	10	165
2014	CR-04	38	32	11	9	8	1	71	18	565
2014	CR-05	36	30	19	10	5	0	66	15	230

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	31	8	5	2	0	86	7	1477
2019	CR-01	71	21	7	0	0	0	93	0	14
2019	CR-03	39	29	18	13	2	0	68	15	96
2019	CR-04	52	30	9	6	3	0	82	9	387
2019	CR-05	57	32	6	4	1	0	89	5	939
2018	CR	48	34	9	6	2	0	83	8	1209
2018	CR-03	29	37	22	10	2	0	66	12	94
2018	CR-04	43	38	9	8	3	0	81	11	341
2018	CR-05	54	32	7	4	2	0	87	6	727
2017	CR	43	39	10	5	3	0	82	8	898
2017	CR-02	23	50	27	0	0	0	73	0	26
2017	CR-03	25	50	12	7	6	0	75	12	89
2017	CR-04	44	37	10	6	4	0	80	10	416
2017	CR-05	48	38	9	3	2	0	86	5	363
2014	CR	38	41	11	7	3	0	79	10	995
2014	CR-02	46	34	17	3	0	0	80	3	35
2014	CR-03	34	45	12	7	2	1	80	9	164
2014	CR-04	38	40	10	7	4	0	78	11	565
2014	CR-05	38	41	11	8	2	0	79	10	230

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	34	15	4	2	2	1	78	6	1474
2019	CR-01	43	21	21	0	0	0	14	75	0	14
2019	CR-03	33	40	19	6	2	0	0	73	8	96
2019	CR-04	42	36	12	4	4	1	1	79	8	386
2019	CR-05	41	33	16	3	2	3	2	78	6	937
2018	CR	35	39	17	4	2	3	1	76	6	1212
2018	CR-03	22	44	24	5	3	0	1	67	9	94
2018	CR-04	33	38	17	7	3	1	0	72	10	343
2018	CR-05	38	38	15	3	1	4	1	80	4	728

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	25	21	6	4	3	9	65	12	1478
2019	CR-01	29	21	21	14	0	0	14	58	17	14
2019	CR-03	27	26	22	5	0	3	17	66	6	96
2019	CR-04	31	27	24	5	5	2	7	63	11	388
2019	CR-05	32	24	20	6	5	4	9	65	12	939

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	30	16	8	6	1	1	69	15	1477
2019	CR-01	43	29	29	0	0	0	0	71	0	14
2019	CR-03	34	32	25	4	3	0	1	67	7	96
2019	CR-04	39	31	14	10	4	1	1	71	14	388
2019	CR-05	38	29	16	9	7	1	1	68	16	940
2018	CR	37	34	15	7	5	1	1	73	12	1215
2018	CR-03	32	47	14	2	2	0	2	81	4	93
2018	CR-04	40	28	17	7	5	1	1	70	12	346
2018	CR-05	37	34	14	8	5	1	1	72	14	730
2017	CR	39	36	12	6	5	1	1	76	11	902
2017	CR-02	33	41	19	7	0	0	0	74	7	27
2017	CR-03	37	41	12	5	1	3	0	81	6	89
2017	CR-04	41	34	10	7	6	1	1	76	13	417
2017	CR-05	37	36	13	6	5	1	1	75	12	365
2014	CR	35	37	13	9	4	1	1	73	13	996
2014	CR-02	23	51	20	3	0	0	3	76	3	35
2014	CR-03	36	39	13	8	2	0	1	76	11	165
2014	CR-04	36	36	11	10	5	1	1	73	15	565
2014	CR-05	34	36	17	7	4	1	1	71	12	230
2011	CR	37	38	11	7	6	1	0	76	13	1134
2011	CR-02	25	69	0	6	0	0	0	94	6	16
2011	CR-03	37	43	11	2	5	1	1	81	7	125
2011	CR-04	38	37	12	7	6	1	0	75	13	694
2011	CR-05	38	36	11	9	6	0	0	74	15	287
2008	CR	40	34	12	8	5	0	1	74	13	904
2008	CR-03	38	40	15	3	4	1	0	78	6	80
2008	CR-04	40	34	11	10	5	0	1	74	15	598
2008	CR-05	39	33	14	7	5	0	1	73	12	201

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	26	12	4	3	3	0	80	7	1473
2019	CR-01	64	7	29	0	0	0	0	71	0	14
2019	CR-03	44	32	18	3	3	0	0	76	6	95
2019	CR-04	50	27	11	5	4	2	0	79	9	385
2019	CR-05	52	26	12	3	2	3	0	81	6	938
2018	CR	49	28	12	4	3	3	1	80	8	1214
2018	CR-03	40	41	11	4	1	1	1	84	5	94
2018	CR-04	45	27	15	6	4	3	1	74	10	346
2018	CR-05	52	27	10	3	3	3	1	83	7	727
2017	CR	49	31	10	4	2	3	1	83	7	903
2017	CR-02	44	45	3	4	0	4	0	93	4	27
2017	CR-03	44	46	7	1	1	1	0	91	2	89
2017	CR-04	48	29	11	5	2	3	1	81	8	418
2017	CR-05	51	28	11	4	2	2	1	82	6	365
2014	CR	41	32	14	6	4	3	1	76	9	994
2014	CR-02	53	32	12	0	0	3	0	88	0	34
2014	CR-03	44	33	13	5	3	2	0	78	8	165
2014	CR-04	41	31	13	6	5	3	1	75	12	565
2014	CR-05	38	33	19	5	1	2	1	74	7	229
2011	CR	40	33	13	6	4	2	1	75	11	1134
2011	CR-02	50	31	13	6	0	0	0	81	6	16
2011	CR-03	42	35	10	6	4	2	1	80	10	125
2011	CR-04	39	32	13	8	4	2	1	73	13	694
2011	CR-05	42	33	14	3	5	3	0	77	8	287
2008	CR	44	30	14	6	3	3	1	76	10	905
2008	CR-03	39	33	16	4	3	4	3	76	7	80
2008	CR-04	43	30	14	6	3	3	0	76	10	599
2008	CR-05	43	32	12	5	4	1	1	77	10	201

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	32	12	6	4	1	1	79	10	1472
2019	CR-01	50	7	29	14	0	0	0	57	14	14
2019	CR-03	41	33	18	4	4	0	0	74	8	96
2019	CR-04	43	32	11	7	4	2	1	77	11	386
2019	CR-05	47	31	11	6	3	1	0	80	9	935
2018	CR	46	31	12	6	4	1	1	78	10	1212
2018	CR-03	40	44	11	2	1	0	2	86	3	94
2018	CR-04	42	30	17	6	5	1	0	72	10	344
2018	CR-05	49	28	10	7	4	1	1	79	11	727
2017	CR	49	33	9	6	3	1	0	83	8	904
2017	CR-02	56	30	14	0	0	0	0	86	0	27
2017	CR-03	42	41	11	5	1	0	0	83	6	89
2017	CR-04	47	34	9	6	3	0	0	81	10	418
2017	CR-05	52	30	8	5	3	1	0	83	9	366
2014	CR	39	35	13	7	5	0	1	74	12	996
2014	CR-02	46	37	9	6	0	0	3	85	6	35
2014	CR-03	39	36	16	3	4	1	1	76	7	165
2014	CR-04	39	33	12	9	6	0	0	73	15	565
2014	CR-05	37	37	14	7	3	0	1	75	10	230
2011	CR	39	34	14	7	5	1	1	74	13	1133
2011	CR-02	44	50	0	0	6	0	0	94	6	16
2011	CR-03	42	32	18	6	2	0	0	74	9	125
2011	CR-04	40	32	13	8	6	1	1	73	14	693
2011	CR-05	36	37	14	6	7	0	0	73	13	287
2008	CR	41	33	13	8	4	1	1	75	12	903
2008	CR-03	40	37	14	3	4	0	3	79	7	78
2008	CR-04	39	33	13	10	3	1	1	73	13	599
2008	CR-05	44	32	11	6	5	1	0	77	12	201

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	84	11	2	1	1	0	1	96	1	1476
2019	CR-01	71	14	7	0	7	0	0	86	7	14
2019	CR-03	78	16	2	0	0	1	3	98	0	96
2019	CR-04	83	12	2	1	1	0	1	96	1	386
2019	CR-05	85	10	2	0	1	0	1	97	1	940
2017	CR	79	15	2	1	1	0	2	96	2	903
2017	CR-02	78	19	0	0	0	0	4	100	0	27
2017	CR-03	80	18	1	0	0	0	1	99	0	89
2017	CR-04	77	14	3	2	1	0	3	94	3	418
2017	CR-05	81	15	2	0	1	0	1	97	1	365
2014	CR	75	18	3	1	1	0	2	95	2	996
2014	CR-02	71	26	0	0	0	0	3	100	0	35
2014	CR-03	79	17	3	0	0	0	1	97	0	165
2014	CR-04	73	18	3	1	1	1	2	94	3	565
2014	CR-05	77	17	3	1	0	0	1	96	2	230
2011	CR	76	16	2	1	2	0	2	94	3	1135
2011	CR-02	81	19	0	0	0	0	0	100	0	16
2011	CR-03	78	14	3	1	1	0	2	95	2	125
2011	CR-04	76	16	3	1	2	0	2	94	3	694
2011	CR-05	77	16	2	1	2	0	2	95	3	288
2008	CR	78	11	3	2	2	0	4	93	4	905
2008	CR-03	76	18	3	1	0	0	3	96	1	80
2008	CR-04	78	10	3	2	2	0	5	93	4	599
2008	CR-05	76	11	3	3	2	1	4	92	5	201

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	22	6	3	2	2	3	89	5	1474
2019	CR-01	62	23	8	0	0	0	8	92	0	13
2019	CR-03	44	34	13	1	0	1	7	85	1	95
2019	CR-04	61	20	7	4	3	2	4	85	8	388
2019	CR-05	66	21	5	2	2	2	2	91	4	937
2017	CR	55	23	8	3	3	3	6	85	6	903
2017	CR-02	59	22	7	0	0	4	7	92	0	27
2017	CR-03	39	29	15	2	0	5	10	80	3	89
2017	CR-04	53	22	7	4	5	3	5	82	10	417
2017	CR-05	61	23	6	2	2	1	5	90	4	366
2014	CR	42	28	10	5	4	4	7	78	11	996
2014	CR-02	37	29	9	11	0	6	9	77	13	35
2014	CR-03	38	33	10	4	3	4	8	81	8	165
2014	CR-04	43	27	9	5	4	4	6	79	11	565
2014	CR-05	43	26	9	6	6	4	7	77	13	230
2011	CR	42	29	10	5	7	2	5	76	13	1135
2011	CR-02	25	56	6	6	0	0	6	87	7	16
2011	CR-03	40	29	15	2	6	2	6	75	9	126
2011	CR-04	41	28	10	6	7	2	6	76	14	693
2011	CR-05	43	29	10	5	9	1	3	75	14	288

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	24	10	3	4	2	0	83	7	1477
2019	CR-01	57	21	21	0	0	0	0	79	0	14
2019	CR-03	45	34	16	2	2	1	0	80	4	95
2019	CR-04	59	21	8	4	5	2	0	82	10	388
2019	CR-05	59	24	9	2	4	2	0	84	6	939
2018	CR	54	25	12	4	3	1	0	80	7	1211
2018	CR-03	46	35	11	4	3	0	1	82	8	94
2018	CR-04	52	26	12	3	5	1	1	79	9	345
2018	CR-05	56	23	13	4	3	2	0	80	7	726
2017	CR	58	24	9	3	3	2	0	84	6	903
2017	CR-02	52	30	14	4	0	0	0	82	4	27
2017	CR-03	48	36	9	3	2	1	0	85	6	89
2017	CR-04	60	20	10	4	4	3	0	83	7	417
2017	CR-05	59	24	9	3	3	3	0	85	6	366

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	26	10	6	3	0	0	81	9	1475
2019	CR-01	57	7	29	7	0	0	0	64	7	14
2019	CR-03	45	34	16	4	0	0	1	80	4	95
2019	CR-04	55	23	11	7	3	0	0	79	10	387
2019	CR-05	56	26	9	5	3	0	0	82	8	938
2018	CR	50	29	12	5	4	1	0	80	9	1216
2018	CR-03	43	41	7	5	2	0	1	85	8	94
2018	CR-04	46	29	13	4	6	1	0	76	11	345
2018	CR-05	53	26	11	5	4	1	0	80	8	730
2017	CR	56	27	10	4	3	0	0	83	7	899
2017	CR-02	54	23	23	0	0	0	0	77	0	26
2017	CR-03	46	39	11	2	1	0	0	85	3	89
2017	CR-04	57	24	10	5	3	0	0	81	9	416
2017	CR-05	58	28	8	3	3	1	0	86	6	364
2014	CR	45	34	11	5	4	1	0	79	10	993
2014	CR-02	49	37	11	3	0	0	0	86	3	35
2014	CR-03	48	35	7	5	2	2	0	85	7	165
2014	CR-04	45	32	12	5	6	0	0	77	11	563
2014	CR-05	42	36	12	6	3	1	1	79	9	229

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	27	14	4	3	8	1	77	7	1479
2019	CR-01	57	21	14	0	0	7	0	85	0	14
2019	CR-03	31	36	19	4	1	6	2	74	6	96
2019	CR-04	43	26	15	4	4	9	2	76	8	388
2019	CR-05	44	27	14	4	3	8	1	78	8	940
2018	CR	39	32	13	5	3	8	0	77	8	1218
2018	CR-03	24	48	12	7	1	7	0	78	9	94
2018	CR-04	35	30	15	5	5	10	0	72	11	345
2018	CR-05	43	31	13	4	2	8	1	80	7	731
2017	CR	36	35	13	5	3	8	0	77	8	902
2017	CR-02	33	45	11	4	0	7	0	84	4	27
2017	CR-03	33	36	19	6	0	7	0	73	6	89
2017	CR-04	36	35	11	5	4	9	0	78	10	416
2017	CR-05	38	33	15	5	2	8	0	76	7	366
2014	CR	28	38	15	6	4	9	1	73	11	993
2014	CR-02	43	46	6	3	0	3	0	91	3	35
2014	CR-03	26	39	13	5	4	12	2	75	10	164
2014	CR-04	29	36	14	6	5	9	1	72	12	564
2014	CR-05	23	41	19	7	2	8	1	70	10	230
2011	CR	24	34	18	8	6	9	1	64	16	1132
2011	CR-02	19	50	19	6	0	6	0	73	7	16
2011	CR-03	22	40	16	6	4	9	2	70	12	125
2011	CR-04	26	33	17	9	6	9	1	65	16	692
2011	CR-05	21	32	21	9	6	9	1	60	17	287

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	26	16	6	4	4	1	72	10	1470
2019	CR-01	64	14	14	0	0	7	0	85	0	14
2019	CR-03	36	36	20	1	3	1	2	75	4	96
2019	CR-04	43	25	16	5	4	5	1	73	10	386
2019	CR-05	43	26	16	7	4	4	1	72	11	933
2018	CR	39	30	16	5	4	5	0	73	10	1211
2018	CR-03	30	44	17	2	2	5	0	78	4	94
2018	CR-04	35	29	16	7	6	7	0	68	14	342
2018	CR-05	43	29	15	5	3	4	0	75	9	727
2017	CR	37	32	17	6	4	4	0	72	10	904
2017	CR-02	40	45	11	4	0	0	0	85	4	27
2017	CR-03	35	34	25	3	0	3	0	71	3	89
2017	CR-04	35	32	16	6	6	6	0	71	13	418
2017	CR-05	39	31	18	6	3	3	0	72	9	366
2014	CR	24	36	20	9	5	5	1	64	15	995
2014	CR-02	54	40	6	0	0	0	0	94	0	35
2014	CR-03	26	37	26	4	3	4	0	65	8	164
2014	CR-04	23	37	19	10	7	5	0	63	17	565
2014	CR-05	23	33	20	12	4	6	1	60	18	230
2011	CR	22	35	22	9	8	4	1	59	18	1130
2011	CR-02	44	44	13	0	0	0	0	88	0	16
2011	CR-03	25	35	19	6	6	7	2	65	14	124
2011	CR-04	22	34	21	10	8	4	1	59	19	691
2011	CR-05	19	34	26	9	8	3	0	55	18	287
2008	CR	28	33	18	9	6	6	0	65	16	905
2008	CR-03	30	39	15	8	3	6	0	73	11	80
2008	CR-04	30	32	17	8	7	6	0	66	16	599
2008	CR-05	22	34	21	13	4	5	0	60	18	201

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	25	19	7	4	8	1	66	12	1475
2019	CR-01	43	14	29	0	0	14	0	67	0	14
2019	CR-03	33	31	26	2	1	4	3	68	3	95
2019	CR-04	37	22	21	6	3	9	1	65	11	387
2019	CR-05	35	26	17	8	5	8	1	67	14	938
2018	CR	31	28	20	7	4	9	0	66	13	1214
2018	CR-03	23	36	23	2	1	12	2	69	4	94
2018	CR-04	24	28	20	10	6	11	0	59	18	343
2018	CR-05	35	26	18	7	4	9	0	68	12	729
2017	CR	28	32	19	9	3	8	1	66	13	901
2017	CR-02	33	48	15	4	0	0	0	81	4	27
2017	CR-03	30	37	19	6	0	8	0	73	6	89
2017	CR-04	28	30	18	8	5	10	0	65	15	417
2017	CR-05	28	33	20	10	2	6	1	65	14	364
2014	CR	19	33	23	10	6	8	1	58	17	993
2014	CR-02	40	51	6	0	0	3	0	94	0	35
2014	CR-03	21	36	23	8	2	10	0	63	12	163
2014	CR-04	19	33	22	10	8	7	1	57	19	564
2014	CR-05	17	29	28	13	4	9	0	51	19	230
2011	CR	17	35	24	11	5	8	0	57	17	1130
2011	CR-02	33	47	20	0	0	0	0	80	0	15
2011	CR-03	24	33	25	6	4	7	1	61	11	126
2011	CR-04	18	34	21	11	6	9	0	58	18	690
2011	CR-05	10	36	30	12	5	7	0	50	18	287
2008	CR	18	35	21	9	5	12	1	60	16	902
2008	CR-03	18	39	20	1	3	20	0	70	5	80
2008	CR-04	20	33	21	9	6	11	1	59	16	597
2008	CR-05	14	39	19	13	5	12	1	59	19	200

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	31	16	9	6	4	1	68	15	1472
2019	CR-01	50	7	21	7	7	7	0	62	15	14
2019	CR-03	33	42	20	2	1	0	2	76	3	95
2019	CR-04	34	28	18	9	5	6	1	66	15	384
2019	CR-05	33	32	15	10	7	3	1	68	17	938
2018	CR	28	34	18	9	5	6	0	66	16	1215
2018	CR-03	24	40	21	3	2	7	1	71	6	94
2018	CR-04	24	33	18	14	6	6	0	60	21	343
2018	CR-05	31	33	17	9	6	5	0	67	16	730
2017	CR	29	36	17	9	5	5	0	67	15	903
2017	CR-02	44	44	4	7	0	0	0	89	7	27
2017	CR-03	30	37	23	7	0	3	0	70	7	89
2017	CR-04	27	36	15	9	7	6	0	66	18	417
2017	CR-05	29	35	18	11	4	4	0	66	15	366
2014	CR	20	36	20	12	8	3	0	58	20	993
2014	CR-02	43	40	11	0	0	6	0	88	0	35
2014	CR-03	21	38	29	6	3	2	1	61	9	164
2014	CR-04	19	34	20	13	9	4	0	55	24	563
2014	CR-05	17	41	16	15	8	3	1	60	24	230
2011	CR	19	38	19	11	7	4	0	60	19	1131
2011	CR-02	19	69	0	6	0	6	0	93	7	16
2011	CR-03	25	38	19	6	6	6	1	67	13	126
2011	CR-04	19	37	20	12	8	4	0	58	21	690
2011	CR-05	18	41	19	11	8	3	0	61	20	287
2008	CR	22	40	17	12	7	4	0	64	19	902
2008	CR-03	23	48	14	9	3	5	0	74	12	80
2008	CR-04	23	38	18	11	7	3	0	63	19	598
2008	CR-05	17	41	14	15	8	5	0	61	24	199

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	17	7	2	2	8	2	88	4	1479
2019	CR-01	86	0	7	0	0	7	0	92	0	14
2019	CR-03	55	15	9	2	1	7	10	85	4	96
2019	CR-04	56	18	8	3	3	11	1	85	6	388
2019	CR-05	65	17	6	2	1	6	2	90	4	940

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	40	14	5	2	1	0	79	7	1470
2019	CR-01	57	21	21	0	0	0	0	79	0	14
2019	CR-03	34	44	19	2	1	0	0	78	3	95
2019	CR-04	34	42	17	4	1	2	0	78	5	383
2019	CR-05	39	40	12	6	2	1	0	79	8	937
2018	CR	32	43	16	5	2	1	0	76	7	1214
2018	CR-03	25	52	17	4	1	1	0	78	5	95
2018	CR-04	29	42	18	8	2	2	0	72	10	342
2018	CR-05	34	43	15	4	2	1	0	78	7	729
2017	CR	34	42	16	5	1	2	0	78	6	903
2017	CR-02	41	45	11	0	0	4	0	89	0	27
2017	CR-03	27	46	24	1	1	1	0	74	2	89
2017	CR-04	31	43	16	6	1	3	0	76	7	418
2017	CR-05	37	41	14	4	1	1	0	79	6	365
2014	CR	26	46	16	5	4	3	0	74	9	996
2014	CR-02	34	49	14	0	0	3	0	85	0	35
2014	CR-03	23	57	15	2	1	1	1	81	4	165
2014	CR-04	28	42	17	5	4	3	0	72	10	565
2014	CR-05	23	47	14	8	4	3	0	73	13	230
2011	CR	32	44	14	5	2	2	0	78	7	1133
2011	CR-02	31	56	0	0	6	6	0	93	7	16
2011	CR-03	31	46	15	2	2	3	1	81	3	125
2011	CR-04	33	42	14	6	2	2	1	77	8	692
2011	CR-05	31	45	15	5	2	2	0	78	7	288

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	37	18	11	4	2	0	67	15	1474
2019	CR-01	36	21	29	14	0	0	0	57	14	14
2019	CR-03	25	44	22	2	4	2	1	71	6	96
2019	CR-04	28	38	18	9	3	3	0	68	13	385
2019	CR-05	29	36	17	12	5	2	0	66	17	938

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	35	13	7	4	2	1	76	11	1474
2019	CR-01	43	36	21	0	0	0	0	79	0	14
2019	CR-03	29	42	18	5	3	2	0	73	9	95
2019	CR-04	38	33	15	9	3	2	1	72	13	386
2019	CR-05	40	35	12	6	4	3	0	77	11	938
2018	CR	37	36	14	7	3	2	1	76	10	1215
2018	CR-03	28	46	14	6	3	2	0	76	10	95
2018	CR-04	36	33	15	10	3	2	0	71	13	343
2018	CR-05	39	36	12	5	4	2	1	78	9	729
2017	CR	35	36	13	8	3	3	1	75	11	899
2017	CR-02	33	37	7	7	4	11	0	79	13	27
2017	CR-03	22	45	17	10	0	5	1	71	11	88
2017	CR-04	35	37	13	7	4	3	1	75	11	416
2017	CR-05	39	34	13	9	2	3	1	76	11	364
2014	CR	31	44	11	7	3	3	1	78	11	994
2014	CR-02	37	43	11	3	0	6	0	85	3	35
2014	CR-03	30	43	14	7	1	3	1	76	9	164
2014	CR-04	32	43	9	7	4	3	1	79	12	564
2014	CR-05	30	45	12	7	3	3	0	77	10	230
2011	CR	35	37	12	5	4	5	1	78	9	1131
2011	CR-02	31	50	6	13	0	0	0	81	13	16
2011	CR-03	33	35	18	5	5	3	1	71	10	125
2011	CR-04	36	37	12	4	4	6	1	78	9	691
2011	CR-05	35	40	12	6	2	3	1	78	9	287
2008	CR	34	39	10	7	5	5	1	77	13	903
2008	CR-03	39	35	11	5	4	4	3	79	9	80
2008	CR-04	33	37	10	8	6	5	1	75	15	597
2008	CR-05	32	46	9	5	3	3	2	82	8	201

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	35	17	4	2	2	0	76	7	1470
2019	CR-01	64	7	29	0	0	0	0	71	0	14
2019	CR-03	32	36	25	5	1	0	1	68	6	95
2019	CR-04	38	33	19	5	3	2	0	73	8	387
2019	CR-05	40	37	15	4	2	2	0	78	6	934
2018	CR	39	36	17	4	3	1	0	76	7	1208
2018	CR-03	26	48	20	2	3	1	0	74	5	94
2018	CR-04	35	34	19	6	4	1	0	70	10	339
2018	CR-05	43	35	16	3	2	1	0	78	6	727

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	26	18	9	7	9	3	62	18	1473
2019	CR-01	29	21	36	0	0	7	7	58	0	14
2019	CR-03	26	29	24	10	5	3	3	58	16	94
2019	CR-04	29	25	17	10	8	9	2	61	20	387
2019	CR-05	29	26	17	9	6	10	2	63	18	937
2018	CR	28	27	18	10	7	8	2	61	18	1212
2018	CR-03	19	31	24	13	3	9	1	55	18	94
2018	CR-04	23	26	18	13	10	8	2	55	26	342
2018	CR-05	32	27	17	8	6	9	2	65	16	728
2017	CR	22	26	19	11	7	11	4	56	21	901
2017	CR-02	23	31	8	8	4	19	8	74	16	26
2017	CR-03	18	32	32	8	2	7	1	55	11	89
2017	CR-04	21	23	18	10	10	13	4	54	25	418
2017	CR-05	24	27	19	12	5	10	4	59	20	364
2014	CR	15	27	21	13	11	12	2	48	28	992
2014	CR-02	12	29	12	18	3	21	6	56	28	34
2014	CR-03	14	25	21	18	7	13	2	46	29	163
2014	CR-04	15	28	19	12	12	12	1	50	28	564
2014	CR-05	13	24	25	12	12	11	3	43	28	230
2011	CR	15	26	21	13	11	12	3	48	28	1133
2011	CR-02	13	44	19	6	0	19	0	69	8	16
2011	CR-03	15	27	25	13	10	9	2	47	25	125
2011	CR-04	16	25	19	14	11	12	3	48	29	693
2011	CR-05	14	26	22	10	13	13	2	46	27	287

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	33	15	9	6	3	0	69	15	1475
2019	CR-01	43	29	29	0	0	0	0	71	0	14
2019	CR-03	28	29	29	5	4	3	1	60	10	96
2019	CR-04	37	32	15	7	6	2	0	71	14	386
2019	CR-05	33	33	14	10	6	3	1	69	17	938
2018	CR	33	33	17	7	7	3	0	68	14	1209
2018	CR-03	25	47	17	3	4	3	0	75	8	95
2018	CR-04	28	32	19	8	10	3	0	62	18	342
2018	CR-05	36	32	15	8	6	3	1	71	14	725
2017	CR	37	32	16	7	5	3	0	71	13	902
2017	CR-02	41	44	11	4	0	0	0	85	4	27
2017	CR-03	36	39	18	2	3	1	0	76	6	89
2017	CR-04	34	30	16	8	6	5	0	68	15	418
2017	CR-05	39	32	15	8	3	2	1	73	12	364
2014	CR	25	37	16	10	8	4	1	65	19	993
2014	CR-02	49	37	6	0	0	9	0	94	0	35
2014	CR-03	30	45	14	4	2	4	1	79	6	164
2014	CR-04	24	35	16	10	11	3	1	62	22	564
2014	CR-05	21	37	19	14	7	3	0	60	21	229
2011	CR	27	33	19	11	7	2	1	62	19	1130
2011	CR-02	38	50	13	0	0	0	0	88	0	16
2011	CR-03	27	37	22	5	6	2	2	66	11	126
2011	CR-04	28	31	19	11	8	2	1	61	19	690
2011	CR-05	24	35	17	14	7	2	0	61	22	286
2008	CR	23	41	17	8	8	2	0	66	16	904
2008	CR-03	23	43	18	6	5	3	4	69	12	80
2008	CR-04	23	41	17	8	9	2	0	65	17	599
2008	CR-05	25	43	15	9	7	3	0	69	15	200

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	30	17	11	10	4	1	61	21	1476
2019	CR-01	29	14	43	7	7	0	0	43	14	14
2019	CR-03	23	23	23	17	8	5	1	49	27	96
2019	CR-04	27	29	18	9	11	5	2	59	21	387
2019	CR-05	30	31	15	11	9	3	1	63	21	938
2018	CR	29	30	17	10	9	3	1	62	21	1213
2018	CR-03	23	30	27	10	5	2	3	56	16	94
2018	CR-04	25	26	17	13	14	4	1	53	29	343
2018	CR-05	33	30	15	10	8	3	1	66	19	728
2017	CR	29	27	16	10	11	4	2	60	23	901
2017	CR-02	37	30	11	7	0	11	4	79	8	27
2017	CR-03	26	29	21	14	7	2	1	57	21	89
2017	CR-04	27	25	15	11	15	3	3	56	28	416
2017	CR-05	31	28	17	9	8	5	1	63	19	365
2014	CR	15	25	17	17	19	4	3	43	39	994
2014	CR-02	24	44	6	9	3	12	3	79	14	34
2014	CR-03	18	26	24	15	12	4	1	46	28	164
2014	CR-04	15	23	15	18	21	4	3	42	42	565
2014	CR-05	10	27	19	18	20	3	3	39	41	230
2011	CR	14	24	19	18	19	2	3	41	39	1131
2011	CR-02	19	31	31	6	6	6	0	53	13	16
2011	CR-03	17	27	26	10	13	3	4	47	25	126
2011	CR-04	14	24	17	20	20	2	3	40	42	692
2011	CR-05	14	24	19	19	21	1	2	39	41	285
2008	CR	16	37	16	13	14	3	1	56	28	903
2008	CR-03	18	26	19	10	13	6	9	51	26	80
2008	CR-04	16	38	15	14	13	3	1	56	28	597
2008	CR-05	15	38	14	13	17	1	1	55	31	201

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	17	8	3	1	1	6	87	5	1475
2019	CR-01	64	29	0	0	0	0	7	100	0	14
2019	CR-03	69	10	5	1	0	1	14	93	1	94
2019	CR-04	64	14	9	3	1	3	6	86	4	388
2019	CR-05	64	19	7	3	1	1	5	88	5	938

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	11	9	5	6	2	9	77	13	1474
2019	CR-01	36	21	14	0	7	0	21	73	9	14
2019	CR-03	57	7	9	11	2	2	10	74	15	96
2019	CR-04	62	9	7	4	4	3	11	83	9	386
2019	CR-05	55	12	10	6	7	2	8	74	15	937

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	20	17	7	4	2	4	70	12	1471
2019	CR-01	29	36	7	14	7	0	7	69	23	14
2019	CR-03	46	8	21	9	3	5	7	62	14	96
2019	CR-04	53	19	11	6	3	3	5	78	10	385
2019	CR-05	43	21	18	7	5	2	3	68	13	936

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	20	15	8	4	4	4	70	14	1467
2019	CR-01	36	21	7	7	7	7	14	73	18	14
2019	CR-03	45	10	19	9	4	5	7	63	15	96
2019	CR-04	50	19	11	9	4	3	5	75	14	385
2019	CR-05	44	21	15	8	5	4	3	69	14	931

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	18	13	7	5	4	5	72	14	1473
2019	CR-01	36	36	7	0	0	0	21	91	0	14
2019	CR-03	42	18	13	13	3	2	9	68	18	95
2019	CR-04	48	14	11	9	6	5	6	71	17	386
2019	CR-05	47	20	14	6	5	4	4	73	12	937

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	16	9	4	1	3	6	85	5	1472
2019	CR-01	57	14	7	7	0	0	14	83	8	14
2019	CR-03	48	19	16	1	1	4	11	79	2	95
2019	CR-04	64	13	8	4	1	4	6	86	5	385
2019	CR-05	61	18	8	4	1	3	5	86	5	937

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	75	8	4	3	2	3	5	90	5	1465
2019	CR-01	85	0	0	0	8	0	8	92	8	13
2019	CR-03	56	9	12	5	2	3	13	78	9	95
2019	CR-04	73	7	4	3	3	4	5	88	7	386
2019	CR-05	77	9	4	2	1	3	4	92	4	932

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	76	8	4	1	1	3	8	93	2	1467
2019	CR-01	86	0	0	7	0	0	7	92	8	14
2019	CR-03	68	9	7	2	0	2	12	89	2	94
2019	CR-04	74	8	4	2	1	4	7	92	3	386
2019	CR-05	77	8	4	1	1	2	8	94	2	933

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	37	21	7	3	6	1	66	11	1475
2019	CR-01	29	21	43	0	0	0	7	54	0	14
2019	CR-03	20	26	31	12	2	7	2	51	15	95
2019	CR-04	27	38	19	6	2	7	1	70	9	387
2019	CR-05	24	37	21	7	3	6	1	66	11	939
2018	CR	27	32	24	7	3	6	0	64	11	1213
2018	CR-03	22	30	37	5	1	3	1	54	7	94
2018	CR-04	24	30	26	8	5	6	0	58	14	341
2018	CR-05	30	34	21	6	3	6	0	68	10	730
2017	CR	28	30	21	7	5	8	1	64	13	900
2017	CR-02	33	30	19	0	0	14	4	77	0	27
2017	CR-03	21	34	25	7	3	9	1	61	11	89
2017	CR-04	28	28	19	8	6	8	1	63	16	416
2017	CR-05	30	32	22	5	4	7	1	67	10	364

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	33	11	4	1	2	0	83	5	1470
2019	CR-01	50	14	29	0	0	0	7	69	0	14
2019	CR-03	36	34	20	7	0	2	0	72	7	96
2019	CR-04	49	32	12	3	1	3	0	83	5	385
2019	CR-05	50	33	10	3	2	1	0	85	5	935
2018	CR	52	33	9	3	1	1	0	86	4	1208
2018	CR-03	41	42	10	2	2	1	1	86	4	92
2018	CR-04	47	35	11	4	1	2	0	84	5	341
2018	CR-05	56	30	9	3	1	0	0	87	4	727
2017	CR	48	37	9	2	2	1	0	87	4	901
2017	CR-02	44	44	11	0	0	0	0	89	0	27
2017	CR-03	39	49	8	0	1	2	0	91	1	89
2017	CR-04	46	37	9	3	3	2	0	85	6	417
2017	CR-05	54	33	9	2	1	1	1	88	3	364
2014	CR	37	41	13	3	3	3	0	81	6	994
2014	CR-02	57	29	11	3	0	0	0	86	3	35
2014	CR-03	37	45	13	1	1	2	0	84	3	164
2014	CR-04	39	39	12	4	3	3	0	80	7	565
2014	CR-05	32	45	15	3	2	4	0	80	5	229
2011	CR	33	40	14	4	3	5	0	78	8	1132
2011	CR-02	38	44	19	0	0	0	0	81	0	16
2011	CR-03	34	41	10	4	4	6	1	80	9	125
2011	CR-04	33	39	15	5	3	5	0	76	8	693
2011	CR-05	33	42	14	3	3	5	0	78	7	286

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	30	10	3	1	3	0	85	5	1470
2019	CR-01	71	14	14	0	0	0	0	86	0	14
2019	CR-03	41	35	15	4	2	3	0	78	7	95
2019	CR-04	52	27	11	3	2	4	2	83	5	385
2019	CR-05	54	31	8	3	1	2	0	87	4	936
2018	CR	49	32	13	2	2	2	1	83	4	1210
2018	CR-03	36	47	14	1	1	1	0	84	2	94
2018	CR-04	46	33	15	1	2	3	0	81	4	344
2018	CR-05	53	28	12	2	2	2	1	84	4	725
2017	CR	44	33	14	3	2	4	0	81	5	897
2017	CR-02	40	37	15	0	0	7	0	84	0	27
2017	CR-03	33	47	14	2	2	2	0	82	5	89
2017	CR-04	44	30	16	4	2	3	1	77	7	414
2017	CR-05	47	33	11	2	1	5	0	85	3	363
2014	CR	38	38	12	3	3	4	1	81	6	994
2014	CR-02	66	23	6	3	3	0	0	89	6	35
2014	CR-03	40	43	11	1	1	4	0	87	2	164
2014	CR-04	38	36	12	4	4	4	2	79	8	564
2014	CR-05	32	43	15	3	1	5	0	79	5	230

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	59	28	7	3	1	0	88	5	1472
2019	CR-01	71	14	14	0	0	0	86	0	14
2019	CR-03	46	36	16	2	0	0	82	2	95
2019	CR-04	57	28	9	4	2	0	86	5	384
2019	CR-05	62	28	6	3	1	0	90	4	938
2018	CR	57	32	7	2	2	0	89	3	1207
2018	CR-03	40	48	10	1	1	0	88	2	92
2018	CR-04	52	33	9	3	2	1	86	5	341
2018	CR-05	62	29	6	2	2	0	91	3	726
2017	CR	54	34	7	2	2	0	89	4	899
2017	CR-02	55	34	11	0	0	0	89	0	27
2017	CR-03	39	53	6	0	2	0	92	2	89
2017	CR-04	53	33	8	2	3	1	87	5	416
2017	CR-05	58	31	7	2	1	0	89	4	363
2014	CR	43	40	10	4	3	1	84	7	992
2014	CR-02	68	26	6	0	0	0	94	0	34
2014	CR-03	41	44	10	2	2	1	86	4	164
2014	CR-04	42	39	10	4	4	1	81	8	563
2014	CR-05	42	44	8	4	1	0	87	5	230
2011	CR	40	40	11	5	3	1	81	8	1133
2011	CR-02	44	50	6	0	0	0	94	0	16
2011	CR-03	42	36	12	4	5	2	79	9	126
2011	CR-04	41	40	11	5	3	0	81	8	692
2011	CR-05	39	41	10	6	2	1	81	8	287
2008	CR	39	41	11	5	3	1	80	8	902
2008	CR-03	40	45	8	8	0	0	85	8	80
2008	CR-04	39	39	12	4	4	1	80	8	598
2008	CR-05	35	44	12	4	3	0	80	8	201

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	28	12	5	4	0	79	9	1471
2019	CR-01	57	14	29	0	0	0	71	0	14
2019	CR-03	46	35	16	2	1	0	81	3	96
2019	CR-04	49	29	13	4	4	1	79	8	385
2019	CR-05	52	27	11	6	4	0	79	10	935
2018	CR	49	31	12	5	3	0	80	8	1206
2018	CR-03	36	45	14	2	3	0	81	5	94
2018	CR-04	42	31	16	6	4	1	74	9	344
2018	CR-05	53	29	10	5	3	0	82	7	722
2017	CR	47	31	14	4	3	1	79	7	899
2017	CR-02	55	30	15	0	0	0	85	0	27
2017	CR-03	41	39	16	1	3	0	80	5	89
2017	CR-04	44	28	17	5	4	1	73	10	416
2017	CR-05	52	32	9	4	1	1	85	6	363
2014	CR	30	40	17	7	5	1	70	12	995
2014	CR-02	51	46	3	0	0	0	97	0	35
2014	CR-03	34	45	15	3	3	0	79	6	164
2014	CR-04	29	37	18	8	7	1	67	15	565
2014	CR-05	26	42	20	8	3	1	68	12	230
2011	CR	30	39	17	7	5	1	70	13	1133
2011	CR-02	44	50	6	0	0	0	94	0	16
2011	CR-03	34	38	15	7	6	0	72	13	125
2011	CR-04	29	39	19	6	5	2	69	12	693
2011	CR-05	30	39	15	9	5	2	70	14	287

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	30	11	6	3	0	0	80	9	1469
2019	CR-01	57	21	14	7	0	0	0	79	7	14
2019	CR-03	43	40	16	1	0	0	0	83	1	95
2019	CR-04	50	29	12	6	3	1	0	79	9	386
2019	CR-05	50	30	10	7	3	0	0	80	10	933
2018	CR	45	34	13	4	3	0	0	80	7	1205
2018	CR-03	35	46	15	2	2	0	0	80	4	92
2018	CR-04	38	34	16	7	3	1	0	73	10	341
2018	CR-05	50	31	11	3	3	0	0	82	6	725
2017	CR	45	34	14	4	2	0	0	79	7	900
2017	CR-02	55	34	11	0	0	0	0	89	0	27
2017	CR-03	39	44	16	0	1	0	0	83	1	89
2017	CR-04	43	31	17	5	3	1	0	74	9	417
2017	CR-05	47	37	11	3	2	0	0	84	5	363
2014	CR	30	42	17	6	5	0	0	72	11	995
2014	CR-02	51	43	6	0	0	0	0	94	0	35
2014	CR-03	33	45	16	2	2	0	1	79	4	165
2014	CR-04	29	40	17	8	6	1	0	69	14	564
2014	CR-05	27	43	20	6	3	0	0	70	9	230
2011	CR	28	41	17	7	5	1	0	71	12	1130
2011	CR-02	44	50	6	0	0	0	0	94	0	16
2011	CR-03	31	44	11	7	4	1	1	77	11	124
2011	CR-04	28	40	20	6	5	1	0	69	11	693
2011	CR-05	26	43	15	9	5	2	0	70	14	286
2008	CR	33	40	14	9	4	1	0	73	13	904
2008	CR-03	35	41	15	4	5	0	0	76	9	80
2008	CR-04	35	37	13	10	4	1	0	73	14	598
2008	CR-05	26	48	15	6	5	0	0	74	11	201

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	24	16	9	7	3	0	66	17	1473
2019	CR-01	43	14	29	14	0	0	0	57	14	14
2019	CR-03	41	28	21	4	2	4	0	72	7	96
2019	CR-04	43	23	16	9	5	3	1	69	15	386
2019	CR-05	39	24	16	10	9	3	0	64	20	937
2018	CR	38	24	19	8	6	5	1	66	14	1213
2018	CR-03	38	30	16	2	2	9	3	77	5	94
2018	CR-04	35	24	19	9	8	5	0	62	17	343
2018	CR-05	40	22	20	8	6	4	1	65	15	729
2017	CR	39	26	16	8	6	5	1	69	14	896
2017	CR-02	55	34	4	0	0	7	0	96	0	27
2017	CR-03	35	34	18	2	3	8	0	74	6	89
2017	CR-04	37	23	17	9	8	5	1	64	18	417
2017	CR-05	42	28	14	9	4	3	0	72	13	359
2014	CR	29	29	17	10	9	5	0	61	20	996
2014	CR-02	43	26	23	0	0	9	0	75	0	35
2014	CR-03	31	39	13	5	4	8	1	77	9	165
2014	CR-04	27	27	18	12	11	4	0	57	24	565
2014	CR-05	28	29	20	12	9	3	0	59	21	230
2011	CR	30	28	17	9	10	5	1	62	20	1131
2011	CR-02	44	25	25	6	0	0	0	69	6	16
2011	CR-03	34	31	14	7	8	6	0	69	16	125
2011	CR-04	31	25	19	8	11	5	1	60	20	690
2011	CR-05	26	32	15	13	9	5	0	61	23	288
2008	CR	29	30	17	8	9	6	0	63	19	903
2008	CR-03	38	23	15	10	9	6	0	64	20	80
2008	CR-04	28	29	18	8	10	6	1	61	19	598
2008	CR-05	29	34	16	9	9	5	0	66	18	200

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	21	44	35	1476
2019	CR-01	21	43	36	14
2019	CR-03	9	76	15	95
2019	CR-04	22	37	41	388
2019	CR-05	22	44	34	939
2018	CR	19	48	33	1218
2018	CR-03	4	75	21	95
2018	CR-04	28	37	35	345
2018	CR-05	18	49	33	731
2017	CR	20	50	30	902
2017	CR-02	4	85	11	27
2017	CR-03	5	75	20	88
2017	CR-04	25	41	34	418
2017	CR-05	20	51	29	365
2014	CR	26	41	32	994
2014	CR-02	3	83	14	35
2014	CR-03	11	67	22	164
2014	CR-04	31	34	35	565
2014	CR-05	28	35	36	229
2011	CR	31	39	30	1134
2011	CR-02	13	69	19	16
2011	CR-03	15	65	20	126
2011	CR-04	32	35	33	692
2011	CR-05	37	36	27	288

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	7	35	38	3	11	6	313
2019	CR-04	12	36	30	3	14	5	86
2019	CR-05	4	33	43	2	10	7	206
2018	CR	8	41	32	5	8	6	236
2018	CR-04	13	44	27	5	5	6	94
2018	CR-05	5	38	38	5	10	5	133
2017	CR	18	33	29	2	12	6	185
2017	CR-04	16	33	32	2	14	3	106
2017	CR-05	15	36	26	3	10	10	72
2014	CR	19	30	29	7	9999	15	263
2014	CR-03	50	39	0	0	9999	11	18
2014	CR-04	16	28	34	8	9999	15	178
2014	CR-05	19	32	26	6	9999	17	65
2011	CR	18	35	33	4	9999	10	347
2011	CR-03	32	26	21	0	9999	21	19
2011	CR-04	16	33	35	4	9999	12	218
2011	CR-05	18	40	32	5	9999	6	106

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	44	11	5	2	1	0	82	7	1470
2019	CR-01	64	29	7	0	0	0	0	93	0	14
2019	CR-03	21	41	21	11	4	1	1	63	15	95
2019	CR-04	26	45	16	8	3	2	0	73	11	386
2019	CR-05	41	44	8	3	2	0	1	87	5	936

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	26	7	2	1	4	1	89	3	1474
2019	CR-01	86	7	7	0	0	0	0	93	0	14
2019	CR-03	49	35	11	2	0	2	0	86	2	96
2019	CR-04	50	29	11	2	1	8	0	86	3	385
2019	CR-05	62	25	6	2	1	4	1	91	3	939

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	1475
2019	CR-01	0	100	14
2019	CR-03	20	80	96
2019	CR-04	11	89	387
2019	CR-05	8	92	937
2018	CR	12	88	1220
2018	CR-03	19	81	95
2018	CR-04	15	85	347
2018	CR-05	9	91	730

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	62	38	141
2019	CR-05	55	45	75
2018	CR	68	32	148
2018	CR-03	100	0	18
2018	CR-04	67	33	52
2018	CR-05	59	41	68

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	141
2019	CR-05	47	53	75
2018	CR	44	56	148
2018	CR-04	50	50	52
2018	CR-05	51	49	68

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	141
2018	CR	4	96	148

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	141
2019	CR-03	0	100	19
2019	CR-04	0	100	42
2019	CR-05	0	100	75
2018	CR	3	97	148

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	141

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	140
2019	CR-05	23	77	75
2018	CR	25	75	148
2018	CR-03	33	67	18
2018	CR-04	27	73	52
2018	CR-05	22	78	68

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	37	63	140
2019	CR-03	37	63	19
2019	CR-04	36	64	42
2019	CR-05	37	63	75
2018	CR	32	68	148
2018	CR-03	28	72	18
2018	CR-04	37	63	52
2018	CR-05	34	66	68

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	62	140
2019	CR-03	53	47	19
2019	CR-04	43	57	42
2019	CR-05	32	68	75
2018	CR	43	57	148
2018	CR-03	33	67	18
2018	CR-04	42	58	52
2018	CR-05	46	54	68

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	46	54	140
2019	CR-03	26	74	19
2019	CR-04	43	57	42
2019	CR-05	53	47	75
2018	CR	49	51	148
2018	CR-03	56	44	18
2018	CR-04	40	60	52
2018	CR-05	53	47	68

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	140
2019	CR-03	32	68	19
2019	CR-04	26	74	42
2019	CR-05	9	91	75
2018	CR	20	80	148
2018	CR-04	19	81	52
2018	CR-05	22	78	68

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	61	39	140
2019	CR-03	74	26	19
2019	CR-04	60	40	42
2019	CR-05	63	37	75
2018	CR	59	41	148
2018	CR-03	61	39	18
2018	CR-04	50	50	52
2018	CR-05	62	38	68

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	34	66	140
2019	CR-05	37	63	75
2018	CR	37	63	148
2018	CR-03	28	72	18
2018	CR-04	37	63	52
2018	CR-05	41	59	68

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CR	100	140
2019	CR-03	100	19
2019	CR-04	100	42
2019	CR-05	100	75
2018	CR	100	148
2018	CR-03	100	18
2018	CR-04	100	52
2018	CR-05	100	68

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	140
2019	CR-05	8	92	75
2018	CR	7	93	148
2018	CR-03	0	100	18
2018	CR-05	7	93	68

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	140
2019	CR-05	11	89	75
2018	CR	7	93	148
2018	CR-04	10	90	52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	47	53	140
2019	CR-05	41	59	75
2018	CR	38	62	148
2018	CR-03	28	72	18
2018	CR-04	37	63	52
2018	CR-05	43	57	68

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	140
2019	CR-05	17	83	75
2018	CR	20	80	148
2018	CR-03	28	72	18
2018	CR-04	27	73	52
2018	CR-05	15	85	68

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	140
2019	CR-05	15	85	75
2018	CR	18	82	148
2018	CR-04	23	77	52
2018	CR-05	15	85	68

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	140
2019	CR-03	58	42	19
2019	CR-04	60	40	42
2019	CR-05	48	52	75
2018	CR	50	50	148
2018	CR-04	48	52	52
2018	CR-05	43	57	68

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	140
2019	CR-03	26	74	19
2019	CR-04	24	76	42
2019	CR-05	21	79	75
2018	CR	22	78	148
2018	CR-03	33	67	18
2018	CR-04	21	79	52
2018	CR-05	19	81	68

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	140
2018	CR	4	96	148
2018	CR-03	0	100	18

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	140
2019	CR-03	26	74	19
2019	CR-04	14	86	42
2019	CR-05	20	80	75
2018	CR	21	79	148
2018	CR-03	39	61	18
2018	CR-04	19	81	52
2018	CR-05	21	79	68

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	140
2018	CR	11	89	148
2018	CR-03	28	72	18
2018	CR-04	12	88	52
2018	CR-05	7	93	68

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	140
2019	CR-05	7	93	75
2018	CR	5	95	148
2018	CR-05	7	93	68

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	140
2019	CR-05	15	85	75
2018	CR	11	89	148
2018	CR-04	10	90	52
2018	CR-05	10	90	68

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	140
2019	CR-05	9	91	75
2018	CR	8	92	148
2018	CR-05	7	93	68

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	140
2019	CR-05	21	79	75
2018	CR	26	74	148
2018	CR-04	25	75	52
2018	CR-05	34	66	68

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	129
2019	CR-05	21	79	70
2018	CR	19	81	140
2018	CR-03	29	71	17
2018	CR-04	20	80	50
2018	CR-05	16	84	63

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	21	79	129
2019	CR-05	20	80	70
2018	CR	20	80	140
2018	CR-04	28	72	50
2018	CR-05	10	90	63

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	129
2019	CR-05	11	89	70
2018	CR	12	88	140
2018	CR-04	12	88	50
2018	CR-05	11	89	63

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	129
2019	CR-05	11	89	70
2018	CR	10	90	140
2018	CR-03	0	100	17
2018	CR-04	10	90	50
2018	CR-05	13	87	63

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	129
2019	CR-05	7	93	70
2018	CR	11	89	140
2018	CR-04	14	86	50
2018	CR-05	10	90	63

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	129
2018	CR	9	91	140
2018	CR-03	0	100	17
2018	CR-04	12	88	50
2018	CR-05	11	89	63

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	129
2019	CR-05	9	91	70
2018	CR	11	89	140
2018	CR-04	12	88	50
2018	CR-05	10	90	63

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	129
2019	CR-05	17	83	70
2018	CR	16	84	140
2018	CR-03	0	100	17
2018	CR-04	14	86	50
2018	CR-05	21	79	63

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	129
2019	CR-05	16	84	70
2018	CR	12	88	140
2018	CR-04	10	90	50
2018	CR-05	14	86	63

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	129
2019	CR-05	23	77	70
2018	CR	18	82	140
2018	CR-04	18	82	50
2018	CR-05	21	79	63

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	129
2019	CR-05	14	86	70
2018	CR	4	96	140
2018	CR-03	0	100	17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	48	52	129
2019	CR-05	46	54	70
2018	CR	40	60	140
2018	CR-04	42	58	50
2018	CR-05	43	57	63

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	46	54	129
2019	CR-05	44	56	70
2018	CR	40	60	140
2018	CR-03	29	71	17
2018	CR-04	42	58	50
2018	CR-05	44	56	63

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	4	96	129

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	129
2019	CR-05	10	90	70
2018	CR	11	89	140
2018	CR-04	14	86	50
2018	CR-05	8	92	63

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	1474
2019	CR-01	0	100	14
2019	CR-03	24	76	95
2019	CR-04	12	88	386
2019	CR-05	10	90	940

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	13	17	6	3	22	11	62	13	1473
2019	CR-01	43	0	14	0	0	7	36	75	0	14
2019	CR-03	22	19	19	12	6	16	6	53	23	95
2019	CR-04	28	16	15	6	4	20	10	63	15	385
2019	CR-05	28	12	17	5	2	23	12	63	11	938
2018	CR	27	19	20	4	4	20	6	62	11	1220
2018	CR-03	19	34	23	3	7	7	6	61	12	95
2018	CR-04	24	18	23	6	4	19	6	56	13	346
2018	CR-05	29	17	18	3	3	23	7	65	9	731
2017	CR	21	19	17	4	4	25	10	62	12	901
2017	CR-02	15	26	19	7	0	26	7	61	11	27
2017	CR-03	26	27	23	6	5	6	9	62	12	89
2017	CR-04	22	17	18	4	5	24	10	59	14	416
2017	CR-05	20	19	15	2	2	31	11	66	8	365
2014	CR	16	23	19	4	6	24	8	57	14	996
2014	CR-02	20	29	14	0	0	17	20	77	0	35
2014	CR-03	21	24	22	4	3	22	5	61	9	165
2014	CR-04	17	23	17	4	7	24	8	59	16	565
2014	CR-05	12	18	24	4	5	27	9	47	15	230

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	25	14	4	2	9	2	77	7	1476
2019	CR-01	57	21	21	0	0	0	0	79	0	14
2019	CR-03	36	31	21	7	3	2	0	68	11	95
2019	CR-04	42	27	13	4	3	9	2	78	8	387
2019	CR-05	47	23	14	4	1	10	2	79	6	939
2018	CR	41	31	14	3	3	7	1	78	7	1216
2018	CR-03	26	51	18	0	4	1	0	78	4	95
2018	CR-04	36	30	19	5	3	6	2	71	9	345
2018	CR-05	45	29	11	3	3	9	1	81	6	728
2017	CR	36	30	15	3	3	10	2	76	6	899
2017	CR-02	29	34	7	4	0	26	0	85	5	27
2017	CR-03	35	39	14	3	3	3	2	78	7	87
2017	CR-04	36	28	16	3	4	11	2	74	8	415
2017	CR-05	38	31	15	2	2	10	2	78	4	366
2014	CR	26	34	17	4	4	13	2	70	9	996
2014	CR-02	34	43	11	0	0	9	3	87	0	35
2014	CR-03	29	41	15	1	4	10	1	78	5	165
2014	CR-04	27	32	15	4	5	15	1	71	10	565
2014	CR-05	20	31	24	7	3	13	3	61	11	230
2011	CR	34	33	17	5	3	7	1	73	9	1134
2011	CR-02	44	44	6	0	0	6	0	93	0	16
2011	CR-03	34	38	17	5	4	2	0	74	9	125
2011	CR-04	35	31	17	5	2	9	1	73	9	695
2011	CR-05	31	35	19	5	3	6	0	71	9	287

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	4	96	1473
2019	CR-01	0	100	14
2019	CR-03	6	94	95
2019	CR-04	6	94	388
2019	CR-05	3	97	935
2018	CR	4	96	1214
2018	CR-02	0	100	24
2018	CR-04	6	94	345
2018	CR-05	3	97	729

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	37	63	63
2019	CR-04	39	61	23
2019	CR-05	32	68	31
2018	CR	42	58	50
2018	CR-04	36	64	22
2018	CR-05	44	56	25

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	70	30	63
2019	CR-04	65	35	23
2019	CR-05	77	23	31
2018	CR	72	28	50
2018	CR-05	68	32	25

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	63
2019	CR-04	100	23
2019	CR-05	100	31
2018	CR	100	50
2018	CR-04	100	22
2018	CR-05	100	25

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	CR	100	63
2019	CR-04	100	23
2019	CR-05	100	31

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	63

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	61
2019	CR-04	26	74	23
2019	CR-05	20	80	30
2018	CR	22	78	50
2018	CR-04	41	59	22

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	61
2018	CR	12	88	50

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	61

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	26	74	61
2019	CR-04	22	78	23
2019	CR-05	30	70	30
2018	CR	26	74	50
2018	CR-05	36	64	25

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	61
2018	CR	12	88	50

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	CR	100	61
2019	CR-04	100	23
2019	CR-05	100	30

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	CR	100	61
2019	CR-04	100	23
2019	CR-05	100	30

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	61
2019	CR-05	27	73	30
2018	CR	12	88	50
2018	CR-05	20	80	25

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CR	100	61
2019	CR-04	100	23
2019	CR-05	100	30

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	36	64	61
2019	CR-04	26	74	23
2019	CR-05	30	70	30
2018	CR	38	62	50
2018	CR-04	45	55	22
2018	CR-05	28	72	25

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	60
2019	CR-04	35	65	23
2019	CR-05	17	83	30
2018	CR	34	66	50
2018	CR-04	32	68	22
2018	CR-05	36	64	25

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	60
2018	CR	10	90	50

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	60
2019	CR-05	20	80	30
2018	CR	20	80	50
2018	CR-05	20	80	25

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	60
2018	CR	14	86	50

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	60
2018	CR	10	90	50

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	50	50	60
2019	CR-04	39	61	23
2019	CR-05	57	43	30
2018	CR	46	54	50
2018	CR-04	50	50	22
2018	CR-05	48	52	25

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	1469
2019	CR-01	0	100	14
2019	CR-03	9	91	94
2019	CR-04	5	95	386
2019	CR-05	5	95	935

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	15	19	2	2	22	10	66	6	1473
2019	CR-01	43	0	21	0	0	0	36	67	0	14
2019	CR-03	24	21	20	4	3	22	6	62	10	96
2019	CR-04	30	18	16	3	3	20	11	68	8	386
2019	CR-05	30	13	20	2	1	24	10	65	5	937
2018	CR	27	19	22	2	2	22	6	64	5	1208
2018	CR-03	22	38	18	2	2	11	7	73	5	95
2018	CR-04	25	18	26	2	4	20	6	58	7	343
2018	CR-05	30	16	21	1	2	24	6	66	4	725
2017	CR	24	21	17	2	2	27	8	68	6	903
2017	CR-02	26	30	19	0	0	18	7	75	0	27
2017	CR-03	30	29	23	1	1	10	6	71	3	89
2017	CR-04	22	20	18	2	3	26	8	65	8	417
2017	CR-05	24	18	16	1	2	32	8	70	5	366
2014	CR	18	24	19	3	3	27	7	63	8	993
2014	CR-02	23	34	14	0	0	29	0	80	0	35
2014	CR-03	20	30	19	2	2	20	5	67	7	165
2014	CR-04	19	21	18	3	4	26	8	62	10	563
2014	CR-05	11	23	23	2	1	33	7	57	5	229

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	25	14	2	2	10	2	80	4	1470
2019	CR-01	64	14	21	0	0	0	0	79	0	14
2019	CR-03	34	32	21	4	0	9	0	72	5	94
2019	CR-04	42	26	14	3	2	10	2	78	6	385
2019	CR-05	47	24	13	1	1	11	2	82	3	936
2018	CR	42	31	15	1	2	7	1	79	4	1210
2018	CR-03	28	51	14	1	3	0	3	81	4	94
2018	CR-04	36	33	18	2	2	8	1	75	5	344
2018	CR-05	47	27	13	1	2	9	1	82	3	726
2017	CR	37	30	15	2	2	12	3	78	4	900
2017	CR-02	29	34	11	0	0	26	0	85	0	27
2017	CR-03	34	33	22	2	1	6	2	73	4	88
2017	CR-04	35	29	15	2	3	13	3	77	6	417
2017	CR-05	40	30	14	1	1	11	3	81	3	365
2014	CR	27	34	17	3	3	15	2	73	7	995
2014	CR-02	40	40	6	0	0	14	0	93	0	35
2014	CR-03	28	41	16	3	2	9	1	76	5	165
2014	CR-04	28	32	16	3	4	15	2	73	8	564
2014	CR-05	21	33	22	3	1	19	2	68	4	230
2011	CR	38	34	14	3	1	9	1	80	4	1132
2011	CR-02	50	38	6	0	0	0	6	93	0	16
2011	CR-03	41	38	10	4	1	6	0	85	5	126
2011	CR-04	38	32	14	2	2	11	1	79	5	692
2011	CR-05	36	38	15	2	0	8	0	80	3	286

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	26	21	11	9	1	2	58	20	1479
2019	CR-01	36	14	29	7	7	0	7	54	15	14
2019	CR-03	22	25	30	7	9	0	6	50	18	96
2019	CR-04	31	27	19	11	9	1	2	60	20	388
2019	CR-05	31	26	21	11	10	1	1	58	21	940
2018	CR	27	24	23	12	12	0	2	52	25	1212
2018	CR-03	18	22	32	14	13	0	2	41	27	95
2018	CR-04	28	22	23	13	10	1	4	52	24	343
2018	CR-05	27	26	21	12	12	0	1	54	24	726
2017	CR	23	22	20	15	16	0	4	47	32	900
2017	CR-02	44	15	11	7	15	4	4	64	24	27
2017	CR-03	19	18	28	15	14	0	7	40	30	89
2017	CR-04	26	20	20	14	15	0	4	48	30	417
2017	CR-05	20	26	18	16	17	1	3	47	34	363

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	31	20	8	5	0	1	67	13	1475
2019	CR-01	29	29	14	14	14	0	0	57	29	14
2019	CR-03	56	21	17	3	2	0	1	78	5	96
2019	CR-04	39	30	18	8	4	0	1	70	12	388
2019	CR-05	31	33	21	8	6	0	1	64	14	936
2018	CR	34	29	22	9	4	1	1	64	14	1212
2018	CR-03	50	34	12	1	0	0	3	87	1	94
2018	CR-04	36	25	25	7	3	1	2	63	11	343
2018	CR-05	30	30	22	11	5	1	1	61	17	728
2017	CR	33	27	25	9	4	1	2	62	13	903
2017	CR-02	67	7	22	3	0	0	0	74	3	27
2017	CR-03	42	31	23	2	0	0	2	75	2	89
2017	CR-04	32	29	24	10	3	1	2	62	13	417
2017	CR-05	30	26	27	9	6	1	1	57	15	366

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	28	13	7	5	1	2	75	12	1470
2019	CR-01	54	31	8	0	8	0	0	85	8	13
2019	CR-03	50	29	18	0	1	0	2	81	1	96
2019	CR-04	51	26	10	7	2	1	3	81	9	387
2019	CR-05	41	29	14	8	6	1	2	71	14	934
2018	CR	41	29	17	6	3	1	3	73	10	1206
2018	CR-03	55	29	12	0	0	0	4	88	0	94
2018	CR-04	45	27	17	5	2	0	4	76	7	341
2018	CR-05	37	30	17	8	4	2	2	70	12	724
2017	CR	40	28	18	6	2	1	4	72	9	899
2017	CR-02	56	15	22	3	0	0	4	73	3	27
2017	CR-03	46	28	20	1	0	0	5	78	1	89
2017	CR-04	39	28	17	8	2	1	4	72	10	415
2017	CR-05	38	30	19	6	3	1	3	71	9	364

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	26	13	8	5	2	1	73	13	1474
2019	CR-01	57	29	7	0	7	0	0	86	7	14
2019	CR-03	48	25	22	3	1	0	1	74	4	96
2019	CR-04	41	23	14	12	6	2	1	66	19	386
2019	CR-05	44	27	12	7	4	3	2	75	12	937
2018	CR	40	26	17	8	6	1	2	68	15	1212
2018	CR-03	55	29	10	3	0	0	3	87	3	93
2018	CR-04	33	27	19	9	8	1	3	62	18	345
2018	CR-05	41	25	16	8	6	2	2	68	15	726
2017	CR	35	25	19	10	5	2	3	63	16	901
2017	CR-02	63	19	14	0	0	4	0	85	0	27
2017	CR-03	44	23	23	7	0	0	3	70	7	89
2017	CR-04	35	23	19	12	5	3	3	62	18	417
2017	CR-05	31	27	20	10	7	1	4	61	18	364

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	16	6	2	1	1	5	91	3	1469
2019	CR-01	93	7	0	0	0	0	0	100	0	14
2019	CR-03	68	17	8	3	0	0	3	88	3	95
2019	CR-04	66	17	7	2	1	1	7	90	3	384
2019	CR-05	70	16	6	2	1	1	5	91	3	936
2018	CR	68	16	7	1	1	1	6	90	2	1212
2018	CR-03	74	15	4	0	0	0	6	95	0	94
2018	CR-04	67	14	7	1	1	1	9	89	3	344
2018	CR-05	67	16	8	2	1	2	5	89	3	726
2017	CR	58	17	8	2	1	1	12	86	4	900
2017	CR-02	78	14	7	0	0	0	0	93	0	27
2017	CR-03	59	16	14	0	1	0	11	84	1	89
2017	CR-04	60	14	6	3	1	1	14	87	6	415
2017	CR-05	54	22	9	2	2	1	10	86	4	365

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	25	13	5	3	0	1	79	8	1470
2019	CR-01	64	21	7	7	0	0	0	86	7	14
2019	CR-03	60	23	14	2	0	0	1	84	2	94
2019	CR-04	53	20	15	5	4	0	2	75	9	386
2019	CR-05	51	27	12	5	3	1	1	80	8	935
2018	CR	48	25	16	5	4	1	1	74	9	1211
2018	CR-03	58	25	8	3	2	0	4	87	6	93
2018	CR-04	46	22	19	7	6	0	1	68	13	345
2018	CR-05	47	27	15	5	4	1	1	76	8	726
2017	CR	46	25	16	6	5	1	2	72	11	903
2017	CR-02	59	22	11	7	0	0	0	82	7	27
2017	CR-03	56	22	12	2	0	1	6	84	2	89
2017	CR-04	43	23	19	5	8	1	2	67	14	418
2017	CR-05	46	28	15	7	3	1	1	75	10	365

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	29	14	5	3	2	2	77	8	1466
2019	CR-01	57	21	14	0	0	7	0	85	0	14
2019	CR-03	55	22	15	2	2	1	3	80	4	96
2019	CR-04	46	30	14	4	3	1	3	79	7	382
2019	CR-05	45	30	13	6	3	2	1	77	9	934
2018	CR	43	28	18	6	2	1	2	73	8	1207
2018	CR-03	54	25	13	3	1	1	3	82	4	93
2018	CR-04	38	27	18	9	2	2	3	69	12	343
2018	CR-05	44	28	18	5	2	1	1	74	7	725
2017	CR	41	29	17	6	3	1	3	73	9	901
2017	CR-02	56	19	14	0	0	7	4	84	0	27
2017	CR-03	43	28	18	3	1	2	5	76	5	89
2017	CR-04	39	26	18	7	4	1	4	69	12	418
2017	CR-05	41	33	16	5	2	1	2	76	7	363

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	28	18	8	5	1	1	68	13	1474
2019	CR-01	21	43	14	7	14	0	0	64	21	14
2019	CR-03	54	24	17	1	2	0	2	80	3	96
2019	CR-04	43	26	21	5	2	1	3	71	8	385
2019	CR-05	35	30	18	10	6	1	1	66	16	939
2018	CR	35	30	20	8	4	1	2	67	12	1212
2018	CR-03	55	31	7	2	0	1	3	90	2	94
2018	CR-04	37	31	19	7	3	1	2	70	10	344
2018	CR-05	32	30	22	10	4	1	1	63	15	726
2017	CR	36	31	18	8	4	1	3	70	12	903
2017	CR-02	52	30	14	0	0	0	4	85	0	27
2017	CR-03	44	31	17	2	0	2	3	80	2	89
2017	CR-04	36	28	19	9	4	1	3	66	14	418
2017	CR-05	33	34	17	8	4	0	3	70	13	365

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	26	18	8	5	1	1	68	13	1473
2019	CR-01	21	43	14	14	7	0	0	64	21	14
2019	CR-03	49	23	19	4	3	0	2	73	7	96
2019	CR-04	46	27	17	7	2	1	0	74	8	384
2019	CR-05	39	26	19	9	6	1	1	66	15	939
2018	CR	35	32	17	9	6	0	2	68	15	1211
2018	CR-03	54	31	7	4	2	0	2	86	6	95
2018	CR-04	39	28	19	8	4	0	2	69	12	344
2018	CR-05	31	33	18	10	6	0	2	65	17	725
2017	CR	38	29	16	8	3	1	3	71	12	903
2017	CR-02	48	26	15	0	0	4	7	83	0	27
2017	CR-03	38	35	15	6	1	1	5	77	7	89
2017	CR-04	37	25	17	11	4	2	4	65	16	418
2017	CR-05	38	33	16	6	4	1	2	74	10	365

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	25	15	8	5	1	1	72	13	1473
2019	CR-01	43	29	14	0	14	0	0	71	14	14
2019	CR-03	48	23	23	4	1	0	1	72	5	96
2019	CR-04	51	23	13	7	5	1	1	75	12	383
2019	CR-05	45	26	15	8	5	1	1	72	14	940

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	27	18	10	7	1	1	65	17	1472
2019	CR-01	21	29	29	14	7	0	0	50	21	14
2019	CR-03	63	17	15	1	2	0	3	82	3	96
2019	CR-04	47	25	16	6	3	1	2	74	9	383
2019	CR-05	30	29	19	12	9	1	1	59	21	939
2018	CR	35	27	19	11	6	1	2	63	17	1209
2018	CR-03	61	26	10	0	0	0	3	90	0	93
2018	CR-04	41	24	20	9	2	1	3	68	11	344
2018	CR-05	28	27	21	14	9	1	1	56	23	724
2017	CR	36	31	17	8	4	1	3	70	12	902
2017	CR-02	52	19	18	4	0	4	4	76	4	27
2017	CR-03	49	27	18	0	0	1	5	81	0	88
2017	CR-04	36	30	17	9	3	2	3	70	13	418
2017	CR-05	31	34	18	8	6	1	2	67	15	365

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	20	10	2	2	1	2	86	4	1472
2019	CR-01	64	29	0	0	7	0	0	93	7	14
2019	CR-03	64	15	13	3	2	0	4	82	5	96
2019	CR-04	64	21	9	2	1	1	3	87	4	384
2019	CR-05	64	20	10	3	2	1	1	85	4	938
2018	CR	60	21	10	3	2	1	3	84	6	1206
2018	CR-03	61	26	9	1	1	0	2	89	2	93
2018	CR-04	58	21	10	3	2	1	5	84	6	343
2018	CR-05	61	20	9	4	2	1	3	84	7	722
2017	CR	61	21	11	3	2	0	3	83	5	899
2017	CR-02	59	19	19	0	0	0	4	81	0	27
2017	CR-03	59	23	16	1	0	0	1	83	1	88
2017	CR-04	61	19	11	4	2	0	4	83	6	416
2017	CR-05	60	22	10	4	2	0	2	84	6	364

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	73	13	5	1	1	2	5	91	3	1466
2019	CR-01	86	7	0	0	7	0	0	93	7	14
2019	CR-03	67	16	5	3	1	1	6	90	5	95
2019	CR-04	71	13	7	1	1	2	5	91	2	381
2019	CR-05	74	12	5	1	1	1	4	92	3	937
2018	CR	69	16	7	1	1	1	4	90	3	1211
2018	CR-03	71	17	7	0	1	0	3	91	1	94
2018	CR-04	66	16	7	3	2	1	6	88	5	345
2018	CR-05	71	16	6	1	2	1	3	91	3	724

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	77	9	5	4	2	1	3	90	6	1477
2019	CR-01	93	0	0	0	7	0	0	93	7	14
2019	CR-03	66	17	5	9	0	1	2	85	10	96
2019	CR-04	71	10	6	5	2	1	4	86	7	386
2019	CR-05	81	8	4	3	2	1	2	92	4	940
2018	CR	71	12	7	2	2	1	4	88	5	1205
2018	CR-03	66	17	11	1	2	0	3	86	3	95
2018	CR-04	64	14	10	2	3	1	5	84	5	339
2018	CR-05	75	11	5	2	2	1	4	90	4	723
2017	CR	68	13	5	4	2	1	6	88	7	898
2017	CR-02	59	11	15	0	4	3	7	79	4	27
2017	CR-03	49	25	10	5	3	0	8	80	9	88
2017	CR-04	65	14	6	4	3	1	8	86	7	415
2017	CR-05	77	9	3	4	2	1	4	91	6	364

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	17	6	2	2	1	2	89	4	1469
2019	CR-01	93	0	0	0	7	0	0	93	7	14
2019	CR-03	54	22	8	8	4	1	2	78	13	96
2019	CR-04	62	19	9	4	2	1	3	84	6	386
2019	CR-05	74	16	5	1	1	1	1	92	3	932
2018	CR	63	21	9	4	2	0	2	85	6	1212
2018	CR-03	47	26	11	10	3	0	3	76	13	93
2018	CR-04	51	26	14	4	3	0	3	80	6	342
2018	CR-05	71	17	6	3	2	0	2	90	4	730
2017	CR	57	22	11	4	2	0	4	82	7	901
2017	CR-02	52	15	26	4	4	0	0	67	7	27
2017	CR-03	38	20	18	11	5	1	7	63	17	89
2017	CR-04	55	23	11	4	2	0	4	82	7	417
2017	CR-05	65	21	7	3	2	0	3	88	5	364

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	70	12	9	4	3	1	2	84	7	1465
2019	CR-01	86	7	0	0	7	0	0	93	7	14
2019	CR-03	67	16	11	2	1	0	3	86	3	95
2019	CR-04	66	11	11	6	3	1	3	79	9	383
2019	CR-05	72	12	8	3	2	1	2	86	6	932
2018	CR	69	15	5	5	3	0	2	86	8	1203
2018	CR-03	70	17	3	3	3	0	3	90	7	92
2018	CR-04	57	19	8	8	4	1	3	79	12	340
2018	CR-05	75	12	4	4	3	0	2	89	7	726
2017	CR	69	12	7	4	3	0	4	85	8	900
2017	CR-02	78	0	7	4	4	3	4	84	8	27
2017	CR-03	69	11	7	5	1	0	7	87	6	88
2017	CR-04	66	12	8	5	4	0	4	82	9	417
2017	CR-05	72	12	6	4	2	0	4	87	6	364

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	71	5	2	0	0	1	22	97	1	1473
2019	CR-01	79	0	0	0	7	0	14	92	8	14
2019	CR-03	68	9	3	1	0	0	19	95	1	96
2019	CR-04	67	5	1	1	0	2	24	98	1	383
2019	CR-05	72	4	1	0	0	1	22	98	1	939
2018	CR	65	4	3	1	0	0	26	94	2	1204
2018	CR-03	67	11	1	1	1	0	18	96	3	92
2018	CR-04	62	4	4	1	0	0	29	93	1	341
2018	CR-05	67	3	3	1	0	1	26	95	1	725
2017	CR	65	6	2	1	0	1	25	95	2	900
2017	CR-02	71	7	4	4	0	3	11	91	4	27
2017	CR-03	63	10	2	1	0	1	23	96	1	89
2017	CR-04	64	7	2	1	0	0	26	95	2	416
2017	CR-05	65	5	2	1	0	1	26	95	2	364

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	78	10	3	1	0	1	6	95	1	1469
2019	CR-01	79	14	0	0	7	0	0	93	7	14
2019	CR-03	75	12	2	0	1	0	11	96	1	95
2019	CR-04	79	8	3	1	0	1	8	95	1	382
2019	CR-05	78	11	4	1	0	1	5	95	1	937
2018	CR	76	11	4	1	1	1	7	94	2	1195
2018	CR-03	72	14	2	1	1	0	10	95	2	92
2018	CR-04	75	12	3	0	1	1	8	96	1	338
2018	CR-05	77	10	5	1	1	1	6	93	2	718
2017	CR	73	11	4	1	1	0	9	93	2	897
2017	CR-02	74	4	4	4	0	0	14	91	4	27
2017	CR-03	73	9	3	0	0	1	14	96	0	89
2017	CR-04	70	14	5	1	1	0	9	93	2	414
2017	CR-05	75	11	4	1	1	0	8	93	2	363

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	15	13	8	11	1	3	66	20	1477
2019	CR-01	29	29	7	7	29	0	0	57	36	14
2019	CR-03	61	16	13	4	1	0	5	81	5	96
2019	CR-04	56	14	11	6	8	2	4	73	15	385
2019	CR-05	45	16	15	10	13	1	2	62	23	941
2018	CR	41	18	14	10	13	0	3	60	25	1210
2018	CR-03	56	19	8	6	5	1	4	80	13	93
2018	CR-04	50	15	10	8	12	0	5	67	22	343
2018	CR-05	35	19	17	12	15	0	2	54	28	727
2017	CR	46	17	14	10	8	1	4	66	19	903
2017	CR-02	41	18	30	7	4	0	0	59	11	27
2017	CR-03	50	24	9	7	2	1	7	80	10	88
2017	CR-04	45	16	14	9	10	2	4	64	20	418
2017	CR-05	46	17	14	12	7	0	4	66	20	366

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	22	10	3	1	0	2	85	5	1469
2019	CR-01	71	14	7	0	7	0	0	86	7	14
2019	CR-03	69	17	10	0	1	0	3	89	1	94
2019	CR-04	58	21	11	4	2	0	4	82	7	383
2019	CR-05	61	23	10	3	1	1	1	86	4	938
2018	CR	53	24	13	4	3	0	2	79	7	1206
2018	CR-03	54	22	15	1	2	1	5	80	3	93
2018	CR-04	47	26	16	5	3	0	3	75	9	343
2018	CR-05	56	24	11	4	3	1	2	81	7	723
2017	CR	54	26	9	3	4	0	4	83	7	902
2017	CR-02	73	12	8	3	0	0	4	88	4	26
2017	CR-03	59	19	11	1	0	0	9	86	1	88
2017	CR-04	51	26	10	4	5	0	4	81	9	418
2017	CR-05	55	28	8	3	3	0	2	85	7	366

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	36	27	8	3	0	0	62	11	1474
2019	CR-01	29	36	29	0	7	0	0	64	7	14
2019	CR-03	35	39	21	5	0	0	0	74	5	96
2019	CR-04	25	39	25	8	2	0	0	65	10	388
2019	CR-05	26	34	29	8	4	0	0	59	12	936
2018	CR	23	36	28	9	2	0	1	60	12	1217
2018	CR-03	45	32	16	5	1	0	1	77	6	94
2018	CR-04	19	38	31	8	3	0	1	58	11	347
2018	CR-05	23	36	28	11	2	0	0	59	13	730
2017	CR	23	35	30	7	3	1	1	59	10	904
2017	CR-02	41	29	26	0	0	0	4	73	0	27
2017	CR-03	32	38	21	6	2	0	1	70	8	89
2017	CR-04	21	34	31	8	4	1	1	57	12	418
2017	CR-05	21	37	31	7	2	1	1	59	10	366

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	14	32	27	19	1	46	21	1469
2019	CR-01	0	21	57	21	0	0	21	21	14
2019	CR-03	3	11	20	34	32	1	66	14	95
2019	CR-04	5	16	28	32	18	1	50	21	383
2019	CR-05	7	14	35	24	19	0	44	22	936
2018	CR	6	13	35	28	17	1	45	19	1199
2018	CR-03	3	4	23	32	35	3	68	8	95
2018	CR-04	7	14	37	26	16	0	42	21	340
2018	CR-05	6	15	36	27	16	0	43	21	718
2017	CR	4	12	33	29	20	1	50	17	900
2017	CR-02	0	4	34	22	41	0	63	4	27
2017	CR-03	5	8	23	29	34	2	64	13	89
2017	CR-04	5	13	32	28	19	1	49	19	414
2017	CR-05	4	12	36	30	17	2	48	16	366

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	36	13	6	2	2	0	79	8	1474
2019	CR-01	43	21	21	7	0	7	0	69	8	14
2019	CR-03	41	35	19	1	2	2	0	78	3	96
2019	CR-04	42	39	12	5	2	1	0	82	6	385
2019	CR-05	41	34	13	6	3	2	0	78	9	939
2018	CR	39	39	12	5	2	2	1	80	8	1215
2018	CR-03	26	54	18	0	1	1	0	81	1	94
2018	CR-04	36	39	13	6	3	1	0	77	10	348
2018	CR-05	42	36	10	5	2	3	1	82	8	726
2017	CR	29	36	18	6	4	7	1	70	10	902
2017	CR-02	22	45	22	0	0	11	0	75	0	27
2017	CR-03	26	36	27	5	1	6	0	65	6	89
2017	CR-04	32	33	16	6	5	6	1	70	13	417
2017	CR-05	26	38	19	7	2	7	1	70	10	365

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	35	15	8	4	2	0	72	12	1471
2019	CR-01	43	21	36	0	0	0	0	64	0	14
2019	CR-03	39	31	14	12	4	0	0	70	16	94
2019	CR-04	34	35	18	8	3	1	0	71	12	386
2019	CR-05	36	36	14	8	4	2	0	74	12	936
2018	CR	34	36	15	8	5	1	1	71	13	1216
2018	CR-03	25	41	26	3	3	0	1	67	6	95
2018	CR-04	31	37	14	10	8	1	0	68	18	346
2018	CR-05	38	34	14	8	4	2	1	74	12	728
2017	CR	26	40	20	9	4	2	0	67	13	904
2017	CR-02	18	56	19	7	0	0	0	74	7	27
2017	CR-03	18	43	26	7	6	1	0	61	13	89
2017	CR-04	26	40	17	9	6	2	0	67	15	418
2017	CR-05	27	39	21	8	2	2	0	67	11	366

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	1475
2019	CR-01	14	86	14
2019	CR-03	11	89	95
2019	CR-04	16	84	388
2019	CR-05	13	87	937
2017	CR	15	85	904
2017	CR-03	9	91	89
2017	CR-04	17	83	418
2017	CR-05	15	85	366
2014	CR	14	86	992
2014	CR-03	10	90	165
2014	CR-04	16	84	563
2014	CR-05	12	88	228

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	76	24	202
2019	CR-03	60	40	10
2019	CR-04	81	19	62
2019	CR-05	76	24	120
2017	CR	81	19	135
2017	CR-04	74	26	70
2017	CR-05	87	13	54
2014	CR	76	24	135
2014	CR-03	87	13	15
2014	CR-04	74	26	91
2014	CR-05	81	19	27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	39	5	3	2	1	0	89	5	147
2019	CR-04	58	31	6	2	2	0	0	90	4	48
2019	CR-05	44	43	6	4	2	1	0	88	7	89
2017	CR	35	48	10	3	4	0	0	83	7	108
2017	CR-04	23	56	13	2	6	0	0	79	8	52
2017	CR-05	48	41	7	2	2	0	0	89	4	46
2014	CR	51	32	10	6	1	0	1	83	7	103
2014	CR-03	54	31	15	0	0	0	0	85	0	13
2014	CR-04	48	33	10	6	1	0	1	82	8	67
2014	CR-05	54	32	5	9	0	0	0	86	9	22

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	29	15	7	5	1	1	43	57	1470
2019	CR-01	62	23	8	0	0	0	8	67	33	13
2019	CR-03	31	22	23	11	8	1	4	32	68	95
2019	CR-04	37	31	15	7	7	2	2	38	62	385
2019	CR-05	44	29	14	7	4	1	1	45	55	938
2018	CR	39	27	17	8	7	1	2	40	60	1219
2018	CR-03	27	12	37	13	9	0	2	28	72	95
2018	CR-04	37	25	21	9	5	2	2	38	62	346
2018	CR-05	41	30	14	6	7	1	2	42	58	731
2017	CR	37	22	18	10	11	1	1	38	62	904
2017	CR-02	66	7	4	11	7	0	4	69	31	27
2017	CR-03	43	18	16	15	8	1	0	43	57	89
2017	CR-04	40	20	20	8	9	1	1	41	59	418
2017	CR-05	31	26	18	10	13	1	1	32	68	366

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	59	41	821
2019	CR-03	44	56	61
2019	CR-04	52	48	229
2019	CR-05	64	36	506

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	43	57	803
2019	CR-03	47	53	59
2019	CR-04	52	48	225
2019	CR-05	38	62	497
2018	CR	35	65	699
2018	CR-03	31	69	65
2018	CR-04	42	58	204
2018	CR-05	33	67	406

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	26	20	12	12	2	9	51	27	802
2019	CR-03	16	26	18	10	16	3	10	49	30	61
2019	CR-04	16	29	22	5	13	4	10	53	22	224
2019	CR-05	20	25	18	15	11	2	9	50	30	497
2018	CR	17	26	20	14	14	2	8	47	31	702
2018	CR-03	12	30	21	12	16	1	7	46	31	67
2018	CR-04	14	28	19	16	16	1	6	45	34	206
2018	CR-05	20	24	20	13	13	2	8	49	28	406
2017	CR	17	28	14	15	15	2	9	50	34	545
2017	CR-03	14	34	22	10	8	0	12	55	20	50
2017	CR-04	17	27	15	16	13	3	8	50	33	240
2017	CR-05	18	27	12	14	18	1	9	50	36	244

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	16	23	21	14	16	3	7	43	33	804
2019	CR-03	16	21	23	13	15	3	8	43	31	61
2019	CR-04	12	30	20	12	16	4	6	47	31	226
2019	CR-05	18	21	20	16	16	3	7	43	35	497
2018	CR	12	18	19	16	26	2	7	33	46	703
2018	CR-03	10	15	27	16	28	0	3	26	46	67
2018	CR-04	10	20	16	20	25	2	6	33	50	205
2018	CR-05	14	18	19	13	25	2	9	36	43	407
2017	CR	9	14	14	17	35	3	9	26	59	545
2017	CR-03	10	16	22	16	22	2	12	30	44	50
2017	CR-04	10	15	12	19	33	4	7	28	58	241
2017	CR-05	7	12	13	17	38	2	11	22	63	243

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	15	11	7	5	2	8	75	13	1457
2019	CR-01	54	8	8	8	0	8	15	80	10	13
2019	CR-03	52	13	9	4	5	2	15	78	11	96
2019	CR-04	52	12	12	7	6	2	9	72	15	385
2019	CR-05	54	16	11	7	5	1	6	75	13	928
2018	CR	48	15	13	7	7	2	8	70	15	1222
2018	CR-03	35	32	17	6	5	0	5	70	12	95
2018	CR-04	45	16	12	7	9	2	9	68	18	348
2018	CR-05	51	12	14	8	6	2	8	70	15	731

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?