2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 43 5 9 3 0 0 83 12 10328
2019 Part-time 43 40 5 10 1 0 0 84 12 290
2017 Full-time 32 46 5 12 5 0 0 78 17 8059
2017 Part-time 36 46 5 10 3 0 0 82 13 307
2014 Full-time 33 46 6 10 4 0 0 79 15 8571
2014 Part-time 41 42 5 10 2 0 0 83 12 350
2011 Full-time 37 46 5 9 3 0 0 83 12 10100
2011 Part-time 46 43 3 7 1 0 0 89 8 345
2008 Full-time 39 46 5 8 3 0 0 85 10 7602
2008 Part-time 49 39 5 5 2 0 0 88 7 251

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 23 6 6 2 0 1 86 8 10319
2019 Part-time 62 23 5 7 2 0 2 87 8 289
2017 Full-time 58 25 6 7 3 0 1 84 10 8053
2017 Part-time 58 25 6 9 1 0 1 84 10 308
2014 Full-time 55 25 7 8 3 0 1 81 11 8562
2014 Part-time 56 26 9 5 3 0 1 82 9 348
2011 Full-time 57 23 7 8 4 0 1 81 12 10095
2011 Part-time 59 24 4 9 4 0 1 83 13 346
2008 Full-time 56 23 6 9 4 0 1 81 13 7591
2008 Part-time 63 21 4 9 2 0 1 86 11 250

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 35 7 8 4 0 0 81 12 10320
2019 Part-time 47 35 7 7 2 0 1 83 9 290
2017 Full-time 40 38 8 9 5 0 0 79 14 8054
2017 Part-time 41 38 6 8 6 0 1 80 14 306
2014 Full-time 42 38 7 8 4 0 0 80 13 8565
2014 Part-time 48 36 6 8 2 0 1 84 10 350
2011 Full-time 41 39 8 8 4 0 0 80 12 10073
2011 Part-time 45 37 8 6 3 0 0 83 9 344

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 40 13 12 5 0 0 70 18 10299
2019 Part-time 31 40 11 12 3 1 2 73 16 287
2017 Full-time 27 39 12 13 8 0 0 66 22 8054
2017 Part-time 30 36 10 15 8 0 2 67 23 308
2014 Full-time 25 38 13 15 9 0 0 63 24 8571
2014 Part-time 27 40 12 13 5 0 3 69 19 350
2011 Full-time 30 42 12 10 5 0 1 72 15 10092
2011 Part-time 29 31 16 12 4 0 8 65 17 346
2008 Full-time 29 42 13 11 5 0 1 71 15 7607
2008 Part-time 28 47 11 7 3 0 4 78 11 250

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 35 8 5 2 0 0 85 7 10259
2019 Part-time 50 36 7 6 2 0 0 86 7 287
2017 Full-time 47 38 8 5 2 0 0 85 7 8032
2017 Part-time 43 43 5 6 1 1 0 88 7 307
2014 Full-time 44 40 8 5 2 0 0 85 7 8565
2014 Part-time 49 36 8 7 0 0 0 85 7 348

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 32 9 6 3 0 1 82 9 10297
2019 Part-time 55 28 7 4 3 0 2 86 7 288
2017 Full-time 43 35 10 7 4 0 1 78 12 8043
2017 Part-time 54 29 9 4 3 0 1 84 7 308
2014 Full-time 35 36 13 9 5 0 1 72 14 8567
2014 Part-time 46 35 8 5 2 1 3 84 7 349
2011 Full-time 37 37 12 8 4 0 1 75 13 10096
2011 Part-time 52 30 8 4 3 0 2 85 7 342

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 40 12 6 4 0 0 77 11 10325
2019 Part-time 39 37 12 6 6 0 0 77 12 286
2017 Full-time 32 45 11 8 5 0 0 77 12 8057
2017 Part-time 43 35 12 8 2 0 0 78 10 308
2014 Full-time 28 45 13 9 5 0 0 73 14 8571
2014 Part-time 30 46 10 10 4 0 0 76 14 350
2011 Full-time 33 41 13 8 4 0 0 75 12 10089
2011 Part-time 37 40 12 8 3 0 0 77 10 342
2008 Full-time 34 42 12 7 4 0 0 76 12 7573
2008 Part-time 33 44 14 7 2 0 0 77 9 251

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 38 16 11 6 0 0 68 17 10319
2019 Part-time 30 38 13 12 4 1 1 70 16 290
2017 Full-time 25 36 17 12 9 0 0 62 21 8053
2017 Part-time 41 30 11 12 5 0 0 72 17 308
2014 Full-time 21 36 19 14 9 0 0 58 23 8569
2014 Part-time 27 33 18 13 8 0 0 60 22 350
2011 Full-time 23 38 18 13 8 0 0 61 21 10099
2011 Part-time 33 37 15 11 4 0 0 70 15 346

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 43 12 10 4 0 0 74 14 10286
2019 Part-time 38 39 13 6 3 0 0 78 9 288
2017 Full-time 28 42 13 11 6 0 0 70 17 8057
2017 Part-time 37 43 11 4 4 0 0 81 9 308

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 39 10 5 2 0 0 83 7 10281
2019 Part-time 41 42 12 4 2 0 0 83 6 288
2017 Full-time 37 43 11 5 3 0 0 80 8 8053
2017 Part-time 40 43 8 5 3 1 0 84 8 305
2014 Full-time 36 43 12 5 3 1 0 79 8 8566
2014 Part-time 32 44 14 8 1 1 0 77 9 349
2011 Full-time 37 42 12 6 3 1 0 79 9 10097
2011 Part-time 39 43 8 8 1 1 0 83 9 346
2008 Full-time 41 40 11 5 3 1 0 81 8 7596
2008 Part-time 38 43 13 4 1 1 0 83 5 251

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 37 14 9 6 0 0 71 15 10309
2019 Part-time 35 36 16 8 5 0 0 71 13 290
2017 Full-time 28 37 15 10 9 0 0 66 19 8048
2017 Part-time 39 31 14 9 6 0 0 70 15 306

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 34 10 3 2 0 0 85 5 10269
2019 Part-time 46 36 11 5 2 0 0 83 7 286
2017 Full-time 50 36 9 3 2 0 0 86 5 8043
2017 Part-time 49 38 9 2 1 0 0 88 3 307
2014 Full-time 57 30 8 3 1 0 0 88 4 8567
2014 Part-time 49 38 9 2 1 0 0 87 3 349
2011 Full-time 56 32 8 2 1 0 0 88 3 10101
2011 Part-time 54 36 8 2 0 0 0 90 2 345

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 37 15 9 6 0 0 69 15 10282
2019 Part-time 26 38 16 9 8 1 2 66 17 289
2017 Full-time 28 39 14 11 7 0 0 68 18 8034
2017 Part-time 25 38 15 12 7 0 3 66 19 307
2014 Full-time 21 41 14 13 9 0 0 63 22 8568
2014 Part-time 21 31 16 17 12 0 2 54 29 348
2011 Full-time 29 40 14 10 6 0 0 70 16 10088
2011 Part-time 29 37 16 12 5 0 1 67 17 345

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 34 15 8 5 0 0 72 13 10303
2019 Part-time 32 30 19 10 6 1 2 63 17 290
2017 Full-time 33 36 15 10 6 0 0 69 16 8038
2017 Part-time 35 32 15 13 5 0 0 67 19 307
2014 Full-time 27 38 16 11 7 0 0 65 18 8570
2014 Part-time 24 34 16 15 9 1 1 59 24 349

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 41 12 8 4 0 0 76 12 10186
2019 Part-time 35 40 14 6 4 0 0 75 10 288
2017 Full-time 31 38 14 10 6 0 0 70 16 8036
2017 Part-time 36 36 12 10 6 0 0 72 15 307
2014 Full-time 28 40 15 10 6 0 0 68 16 8566
2014 Part-time 28 41 14 11 5 0 1 69 17 349
2011 Full-time 34 42 13 8 3 0 0 76 11 10086
2011 Part-time 38 43 13 4 2 0 1 81 6 346

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 38 10 5 3 0 0 82 8 10330
2019 Part-time 42 40 11 5 3 0 0 81 8 288
2017 Full-time 39 40 11 6 4 0 0 79 9 8024
2017 Part-time 45 38 8 5 3 0 0 84 8 307
2014 Full-time 36 42 12 6 3 0 0 78 10 8562
2014 Part-time 36 45 13 4 3 0 0 80 7 347
2011 Full-time 38 42 11 6 3 0 0 81 8 10101
2011 Part-time 45 40 8 5 1 0 0 85 7 343
2008 Full-time 39 43 9 6 2 0 0 82 8 7599
2008 Part-time 41 45 9 3 1 0 0 86 5 251

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 33 16 7 4 0 1 73 11 10294
2019 Part-time 51 32 12 2 2 0 1 84 4 284
2017 Full-time 35 35 16 8 5 0 1 71 13 8056
2017 Part-time 41 39 12 5 2 0 0 81 7 308
2014 Full-time 37 34 17 7 4 0 1 72 11 8574
2014 Part-time 50 30 11 6 1 0 1 81 7 349
2011 Full-time 33 34 18 8 5 0 1 68 14 10093
2011 Part-time 47 33 10 5 3 0 2 82 8 345
2008 Full-time 28 35 20 10 6 0 0 63 16 7596
2008 Part-time 42 33 16 5 4 0 0 76 9 251

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 27 34 18 9 1 1 27 38 10318
2019 Part-time 9 21 34 21 11 2 2 33 31 287
2017 Full-time 13 26 34 16 7 1 3 23 41 8020
2017 Part-time 9 22 40 18 7 0 4 26 32 306
2014 Full-time 12 30 35 15 6 1 2 21 43 8558
2014 Part-time 7 27 34 17 11 1 3 29 35 349
2011 Full-time 12 29 34 15 6 1 2 22 43 10072
2011 Part-time 11 20 32 25 7 1 3 34 32 346
2008 Full-time 13 31 33 14 6 1 2 20 45 7599
2008 Part-time 11 24 28 21 13 1 2 35 36 250

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 28 23 15 3 2 40 31 10284
2019 Part-time 10 19 24 21 18 5 3 42 31 287
2017 Full-time 13 21 29 19 11 3 4 32 36 8004
2017 Part-time 8 21 28 21 13 4 5 36 32 304
2014 Full-time 12 22 31 20 9 3 3 31 36 8549
2014 Part-time 11 22 24 22 15 4 3 40 35 349
2011 Full-time 11 21 30 20 12 3 4 33 34 10063
2011 Part-time 7 20 23 22 16 4 8 43 31 345
2008 Full-time 13 23 29 19 9 3 3 31 39 7576
2008 Part-time 9 15 22 25 21 5 3 50 26 248

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 23 29 18 10 2 3 30 39 10283
2019 Part-time 10 20 33 17 10 4 5 30 33 288
2017 Full-time 18 25 29 13 7 2 5 22 47 8010
2017 Part-time 12 26 25 16 8 3 9 27 44 305
2014 Full-time 21 27 27 12 6 2 4 20 52 8552
2014 Part-time 16 22 24 16 11 5 6 31 42 348
2011 Full-time 21 27 27 12 7 2 4 20 51 10063
2011 Part-time 18 24 27 11 11 2 7 24 46 345
2008 Full-time 22 27 26 13 6 2 4 20 52 7572
2008 Part-time 11 19 26 17 16 4 6 37 34 249

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 17 32 25 15 1 2 41 26 10263
2019 Part-time 8 20 26 23 19 3 2 44 29 285
2017 Full-time 11 19 33 22 10 1 3 33 32 7990
2017 Part-time 7 19 25 22 19 0 6 45 28 306
2014 Full-time 11 21 35 21 8 1 3 30 33 8539
2014 Part-time 6 18 33 21 16 2 4 39 26 347
2011 Full-time 11 23 35 20 8 1 3 29 35 10047
2011 Part-time 11 20 26 23 15 1 3 40 33 344
2008 Full-time 13 23 34 20 8 1 2 28 37 7569
2008 Part-time 9 18 27 25 18 1 3 45 28 248

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 20 27 22 15 2 3 39 33 10290
2019 Part-time 13 13 23 21 23 3 5 47 28 285
2017 Full-time 18 24 27 17 10 1 4 28 44 7999
2017 Part-time 11 19 29 17 14 3 7 35 32 306
2014 Full-time 21 27 27 14 7 1 3 22 49 8552
2014 Part-time 14 23 22 18 17 2 4 36 40 348
2011 Full-time 19 25 28 15 8 1 4 24 46 10072
2011 Part-time 12 19 24 22 15 1 7 40 34 344
2008 Full-time 19 26 27 15 8 1 4 24 48 7575
2008 Part-time 8 20 23 21 21 2 5 45 30 249

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 19 25 21 16 4 3 39 34 10259
2019 Part-time 15 19 22 19 15 6 4 38 37 288
2017 Full-time 14 20 26 20 11 3 5 34 38 8023
2017 Part-time 10 16 26 22 14 6 6 42 29 305
2014 Full-time 11 19 27 23 12 3 5 38 33 8553
2014 Part-time 9 14 23 22 20 7 5 48 26 348
2011 Full-time 11 19 27 23 13 3 5 38 33 10054
2011 Part-time 12 19 20 23 16 3 8 43 34 344
2008 Full-time 15 23 27 18 9 3 5 30 41 7585
2008 Part-time 10 17 24 21 16 7 5 43 31 249

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 23 31 17 11 2 2 30 38 10294
2019 Part-time 11 25 27 18 14 3 2 33 38 287
2017 Full-time 17 25 32 13 7 2 3 21 45 8020
2017 Part-time 11 24 29 16 11 4 6 30 39 306
2014 Full-time 19 25 33 12 6 2 3 20 46 8561
2014 Part-time 11 25 31 14 12 4 3 28 38 349

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 21 33 21 12 1 1 33 33 10312
2019 Part-time 10 23 29 23 13 1 1 37 33 288
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 19 6 4 2 0 1 89 6 10320
2019 Part-time 69 19 6 1 3 0 3 90 4 289
2017 Full-time 66 20 5 4 2 0 2 88 7 8045
2017 Part-time 67 19 3 4 2 0 5 90 7 308
2014 Full-time 66 19 5 4 3 0 2 88 7 8566
2014 Part-time 67 20 4 3 2 0 4 90 5 349
2011 Full-time 65 19 6 5 3 0 2 86 8 10081
2011 Part-time 68 18 4 5 2 0 2 88 8 346
2008 Full-time 62 18 5 6 4 0 5 84 11 7605
2008 Part-time 66 19 3 4 1 0 7 91 5 250

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 31 16 7 5 6 4 69 14 10314
2019 Part-time 29 28 16 5 3 11 8 70 10 289
2017 Full-time 27 32 16 9 7 6 4 65 17 8043
2017 Part-time 31 31 12 7 4 7 8 73 13 308
2014 Full-time 28 34 16 9 6 4 3 66 17 8570
2014 Part-time 25 33 15 9 3 8 7 67 15 350

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 30 9 6 4 1 0 80 11 10300
2019 Part-time 52 30 8 6 1 3 0 84 8 290
2017 Full-time 45 32 9 7 6 1 0 77 13 8042
2017 Part-time 49 36 7 3 3 1 0 87 6 308
2014 Full-time 43 32 10 8 6 1 0 76 14 8573
2014 Part-time 45 34 7 8 2 3 0 82 11 348

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 33 7 5 2 0 0 86 8 10312
2019 Part-time 57 33 5 4 1 1 0 91 5 289
2017 Full-time 43 39 8 6 3 0 0 83 9 8044
2017 Part-time 52 35 7 4 2 0 0 87 6 307
2014 Full-time 41 42 9 6 3 0 0 83 9 8570
2014 Part-time 49 40 5 4 1 0 0 90 6 349

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 37 11 4 2 1 1 83 6 10320
2019 Part-time 44 38 10 3 2 1 1 84 5 290
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 27 15 4 3 1 5 77 7 10341
2019 Part-time 32 30 17 5 2 3 11 72 8 290

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 31 13 8 5 1 1 74 12 10320
2019 Part-time 37 34 13 8 5 1 2 73 13 290
2017 Full-time 37 36 12 8 6 1 1 74 14 8055
2017 Part-time 40 33 13 10 3 1 0 74 13 308
2014 Full-time 37 37 12 8 5 1 0 75 13 8571
2014 Part-time 32 42 12 8 4 1 1 76 12 348
2011 Full-time 37 38 12 8 5 1 0 75 13 10104
2011 Part-time 44 33 12 7 3 1 1 78 10 344
2008 Full-time 36 35 13 9 6 1 1 71 16 7608
2008 Part-time 31 38 17 10 2 1 1 70 12 251

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 28 11 5 3 2 1 81 8 10318
2019 Part-time 54 30 7 5 3 2 0 85 8 288
2017 Full-time 44 32 11 6 4 2 1 78 11 8052
2017 Part-time 47 32 11 5 2 4 0 82 7 308
2014 Full-time 42 33 12 6 4 2 1 77 11 8569
2014 Part-time 45 33 12 3 3 3 1 81 6 348
2011 Full-time 42 32 13 6 4 2 0 77 10 10095
2011 Part-time 52 30 8 4 2 3 1 85 6 345
2008 Full-time 41 31 12 7 5 2 1 75 12 7606
2008 Part-time 46 34 9 6 2 3 1 83 8 251

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 32 10 6 4 1 1 80 10 10290
2019 Part-time 47 34 10 6 3 0 0 81 9 288
2017 Full-time 43 35 9 8 5 1 0 78 13 8053
2017 Part-time 45 33 11 6 4 1 0 79 10 308
2014 Full-time 40 35 11 8 5 0 0 75 13 8568
2014 Part-time 44 34 10 7 4 0 0 78 11 349
2011 Full-time 41 35 11 8 5 0 0 76 13 10093
2011 Part-time 50 30 10 6 2 1 1 82 8 344
2008 Full-time 39 34 11 9 6 1 0 74 15 7603
2008 Part-time 41 40 8 7 3 0 1 82 10 249

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 82 12 3 1 1 0 1 95 2 10313
2019 Part-time 80 15 2 1 0 0 2 96 2 290
2017 Full-time 78 14 3 1 1 0 2 94 3 8039
2017 Part-time 84 11 1 2 1 0 2 97 2 306
2014 Full-time 77 15 3 2 2 0 2 93 3 8571
2014 Part-time 78 16 2 1 1 1 2 96 2 350
2011 Full-time 77 13 3 2 2 0 2 93 4 10101
2011 Part-time 84 10 1 2 1 0 1 96 3 345
2008 Full-time 78 10 3 2 2 0 4 92 5 7611
2008 Part-time 83 10 1 1 1 0 4 97 2 251

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 20 5 3 3 1 2 89 6 10319
2019 Part-time 69 20 4 1 3 1 2 92 5 288
2017 Full-time 57 24 6 4 4 2 3 86 8 8046
2017 Part-time 64 22 4 2 2 1 6 92 4 307
2014 Full-time 46 25 9 5 6 3 6 78 13 8573
2014 Part-time 58 22 6 3 1 4 7 90 4 349
2011 Full-time 43 29 10 7 6 2 4 76 14 10105
2011 Part-time 58 28 4 3 3 1 4 90 6 345

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 23 8 3 3 1 0 86 6 10331
2019 Part-time 66 19 6 4 3 2 0 87 7 290
2017 Full-time 55 25 10 4 4 2 0 82 8 8053
2017 Part-time 62 22 7 4 2 2 0 86 7 308

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 28 9 5 4 0 0 82 9 10330
2019 Part-time 55 30 5 4 5 0 0 85 10 288
2017 Full-time 51 28 10 6 5 0 0 79 11 8035
2017 Part-time 55 28 8 7 2 0 0 83 9 306
2014 Full-time 46 31 11 6 5 0 0 78 11 8563
2014 Part-time 49 32 8 6 2 2 1 83 8 349

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 45 15 10 3 2 3 70 14 2610
2019 Part-time 21 32 21 21 5 0 0 53 26 19
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 32 16 7 4 7 0 71 12 10310
2019 Part-time 27 30 19 4 3 16 1 69 8 290
2017 Full-time 26 35 17 9 6 8 0 66 16 8053
2017 Part-time 30 31 19 4 4 12 1 70 9 307
2014 Full-time 24 35 17 8 5 10 0 66 15 8566
2014 Part-time 27 29 15 7 5 17 0 67 15 349
2011 Full-time 24 32 19 9 6 9 1 62 16 10087
2011 Part-time 33 28 18 5 2 13 1 70 8 343

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 32 18 10 6 3 0 65 17 10285
2019 Part-time 25 31 22 11 5 4 1 60 17 287
2017 Full-time 22 33 19 13 10 3 0 57 23 8051
2017 Part-time 25 32 19 12 7 4 1 60 20 308
2014 Full-time 19 34 21 13 9 3 0 55 23 8566
2014 Part-time 22 26 25 14 8 5 0 50 23 349
2011 Full-time 19 33 22 13 10 3 0 54 23 10078
2011 Part-time 25 32 22 8 7 5 1 61 16 342
2008 Full-time 19 34 20 13 11 3 0 55 24 7604
2008 Part-time 25 33 18 11 6 6 1 62 18 249

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 31 22 12 6 6 0 57 20 10286
2019 Part-time 18 29 23 12 8 8 1 52 22 289
2017 Full-time 16 30 22 16 10 6 0 49 28 8046
2017 Part-time 22 25 20 13 10 8 1 52 25 307
2014 Full-time 13 30 25 17 10 6 0 46 28 8564
2014 Part-time 15 24 25 16 10 10 1 43 29 349
2011 Full-time 11 33 24 17 9 7 0 47 27 10092
2011 Part-time 17 32 20 15 5 11 0 55 22 344
2008 Full-time 9 31 22 18 11 8 0 44 32 7599
2008 Part-time 14 33 19 12 7 14 0 56 23 251

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 34 18 15 8 3 0 58 23 10294
2019 Part-time 19 36 22 12 6 5 1 57 19 288
2017 Full-time 17 34 19 16 11 3 0 53 27 8040
2017 Part-time 22 33 22 11 6 5 0 58 18 308
2014 Full-time 14 34 21 17 11 3 0 50 29 8561
2014 Part-time 16 30 20 17 9 6 1 50 28 349
2011 Full-time 15 37 20 16 9 3 0 53 26 10079
2011 Part-time 23 39 18 11 4 4 1 65 16 345
2008 Full-time 14 37 18 18 10 3 0 53 28 7599
2008 Part-time 22 41 15 13 5 4 0 65 19 251

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 22 10 3 2 6 2 83 6 10338
2019 Part-time 53 22 9 2 2 9 3 85 5 290
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 43 17 8 3 1 0 72 11 10320
2019 Part-time 26 45 17 7 2 2 0 73 10 289
2017 Full-time 23 43 19 9 5 2 0 67 14 8046
2017 Part-time 23 46 17 9 2 2 0 71 11 307
2014 Full-time 23 43 19 9 4 2 0 67 14 8575
2014 Part-time 22 45 17 8 6 2 0 69 14 349
2011 Full-time 26 43 17 9 4 2 0 71 12 10079
2011 Part-time 32 44 11 7 3 3 0 79 10 346

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 35 21 16 7 3 0 54 24 10286
2019 Part-time 15 38 22 14 5 5 0 56 21 289

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 38 14 8 4 2 1 73 13 10312
2019 Part-time 27 41 14 10 4 3 1 70 15 289
2017 Full-time 33 39 12 8 4 3 1 75 13 8027
2017 Part-time 32 32 13 11 7 5 2 68 18 307
2014 Full-time 37 40 11 6 3 2 1 80 9 8566
2014 Part-time 32 42 11 6 3 5 1 78 10 349
2011 Full-time 38 37 11 7 3 3 1 78 10 10078
2011 Part-time 36 37 8 7 5 7 1 79 13 344
2008 Full-time 36 36 11 8 5 3 1 75 13 7603
2008 Part-time 32 33 15 7 3 8 2 72 11 251

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 39 18 5 3 2 0 73 8 10295
2019 Part-time 27 41 21 4 1 5 0 72 6 288

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 25 20 11 10 9 3 53 24 10314
2019 Part-time 21 27 22 9 6 12 3 56 18 289
2017 Full-time 16 25 19 14 13 10 3 47 31 8034
2017 Part-time 23 20 17 9 8 16 7 56 23 307
2014 Full-time 14 25 20 16 13 10 2 44 33 8561
2014 Part-time 16 22 17 14 8 18 4 50 28 348
2011 Full-time 14 23 21 14 12 13 3 44 31 10083
2011 Part-time 15 24 20 9 7 18 7 53 21 344

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 35 17 10 7 2 0 65 18 10301
2019 Part-time 26 33 20 9 4 4 2 64 15 290
2017 Full-time 26 35 16 12 8 3 0 63 20 8040
2017 Part-time 30 31 15 11 3 7 3 67 16 306
2014 Full-time 20 32 18 15 12 2 0 54 28 8559
2014 Part-time 20 34 15 19 7 5 1 57 27 349
2011 Full-time 24 36 18 13 8 1 0 60 21 10088
2011 Part-time 24 35 15 9 7 6 4 65 18 346
2008 Full-time 21 39 18 12 8 2 0 61 21 7606
2008 Part-time 21 45 16 11 4 2 1 68 16 250

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 32 15 12 11 2 2 60 24 10331
2019 Part-time 19 25 18 12 9 4 12 53 25 290
2017 Full-time 23 30 15 14 14 3 2 55 30 8049
2017 Part-time 23 29 15 8 6 7 14 65 17 308
2014 Full-time 15 26 17 17 20 3 2 43 39 8569
2014 Part-time 11 26 17 16 14 3 13 45 35 348
2011 Full-time 17 30 17 16 17 2 2 48 34 10092
2011 Part-time 15 30 15 11 13 3 13 54 28 346
2008 Full-time 19 34 14 15 15 2 2 55 31 7595
2008 Part-time 22 36 13 9 8 4 7 66 19 250

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 22 11 4 3 1 4 81 7 10326
2019 Part-time 50 16 12 7 4 1 10 74 12 290

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 11 8 5 6 2 12 79 12 10317
2019 Part-time 55 9 6 3 2 2 22 84 8 290

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 22 14 5 4 1 3 76 10 10295
2019 Part-time 48 20 11 5 4 2 11 78 9 288

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 21 14 7 5 3 4 72 13 10289
2019 Part-time 46 19 9 6 3 3 13 78 11 289

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 17 12 6 6 3 5 74 13 10292
2019 Part-time 48 12 10 7 6 4 13 73 15 290

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 14 8 3 2 2 5 87 5 10293
2019 Part-time 66 12 3 2 1 3 13 93 3 287

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 8 5 2 3 3 4 89 5 10281
2019 Part-time 73 5 3 2 3 3 10 91 5 289

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 78 7 3 1 1 2 8 94 2 10270
2019 Part-time 67 7 6 2 1 3 14 89 4 286

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 40 20 9 3 4 1 66 13 10320
2019 Part-time 21 35 19 10 4 9 2 63 16 290
2017 Full-time 20 36 22 9 7 5 0 60 17 8044
2017 Part-time 20 38 17 13 4 6 1 63 18 308

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 39 12 5 2 2 0 80 7 10284
2019 Part-time 38 36 15 5 2 4 0 77 7 286
2017 Full-time 39 41 11 4 2 2 0 82 6 8041
2017 Part-time 43 38 11 3 1 3 0 83 5 308
2014 Full-time 38 39 13 5 2 3 0 79 7 8567
2014 Part-time 38 37 11 6 3 5 1 80 9 349
2011 Full-time 30 41 16 5 3 4 0 75 9 10091
2011 Part-time 37 38 13 7 1 3 0 78 8 344

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 35 12 3 2 3 0 83 5 10288
2019 Part-time 43 32 14 3 1 6 1 80 5 289
2017 Full-time 39 37 14 3 2 4 1 79 6 8043
2017 Part-time 41 36 12 3 1 6 1 82 5 308
2014 Full-time 39 38 13 3 2 5 1 81 5 8564
2014 Part-time 40 36 9 4 1 8 1 84 6 349

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 35 8 4 2 0 0 86 6 10321
2019 Part-time 55 31 9 3 2 0 0 86 5 289
2017 Full-time 43 39 9 5 3 0 0 83 8 8045
2017 Part-time 49 36 7 5 2 1 0 87 7 308
2014 Full-time 42 39 11 4 3 0 0 82 7 8563
2014 Part-time 46 38 9 3 2 0 0 85 6 346
2011 Full-time 38 41 12 5 3 1 0 79 9 10074
2011 Part-time 45 39 11 3 1 1 0 85 4 344
2008 Full-time 33 42 13 7 4 1 0 76 11 7605
2008 Part-time 41 46 8 3 2 0 0 87 5 248

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 32 15 7 5 1 0 73 12 10315
2019 Part-time 37 36 15 6 5 1 0 73 12 288
2017 Full-time 31 34 18 9 7 1 0 66 16 8036
2017 Part-time 34 32 18 10 4 1 0 68 14 308
2014 Full-time 24 38 19 10 7 1 0 63 18 8566
2014 Part-time 27 35 23 9 5 1 0 63 14 349
2011 Full-time 24 37 20 11 6 1 0 62 17 10096
2011 Part-time 32 35 18 8 4 2 0 68 13 345

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 35 15 7 4 0 0 74 11 10287
2019 Part-time 39 36 15 6 5 0 0 75 10 288
2017 Full-time 30 37 17 10 6 0 0 68 16 8043
2017 Part-time 37 31 15 12 4 1 0 69 16 307
2014 Full-time 24 40 19 11 6 0 0 65 17 8564
2014 Part-time 29 32 23 10 4 1 0 62 14 349
2011 Full-time 24 40 19 11 5 1 0 65 16 10078
2011 Part-time 33 35 17 10 3 1 0 69 14 341
2008 Full-time 24 41 16 12 6 0 0 66 18 7600
2008 Part-time 34 42 12 8 3 0 0 77 11 250

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 25 19 11 7 3 1 62 19 10327
2019 Part-time 33 24 18 7 8 5 5 63 17 289
2017 Full-time 28 27 20 11 9 4 1 58 21 8050
2017 Part-time 33 27 13 12 6 6 3 66 20 308
2014 Full-time 24 27 21 13 10 4 1 54 24 8567
2014 Part-time 24 25 20 10 7 9 6 57 19 349
2011 Full-time 25 27 20 12 9 5 1 56 23 10084
2011 Part-time 25 22 22 16 8 4 3 51 26 344
2008 Full-time 25 29 19 13 9 5 1 57 23 7601
2008 Part-time 27 34 17 6 7 6 2 67 14 250
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 27 39 35 10342
2019 Part-time 28 43 30 290
2017 Full-time 28 40 32 8052
2017 Part-time 31 38 31 308
2014 Full-time 28 38 34 8567
2014 Part-time 32 39 29 349
2011 Full-time 30 39 31 10101
2011 Part-time 35 33 32 345

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 13 34 35 3 9 6 2760
2019 Part-time 30 8 14 5 41 2 80
2017 Full-time 19 29 36 5 5 6 2232
2017 Part-time 16 5 9 9 56 5 90
2014 Full-time 21 28 34 7 9999 10 2478
2014 Part-time 28 9 13 15 9999 34 113
2011 Full-time 20 31 33 6 9999 10 3064
2011 Part-time 25 11 26 12 9999 26 119
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 45 9 5 2 1 2 84 7 10300
2019 Part-time 30 41 12 6 3 2 6 77 10 289

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 26 8 2 1 4 2 89 3 10304
2019 Part-time 55 25 6 3 1 4 6 89 4 290
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 10327
2019 Part-time 6 94 288

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 1150
2019 Part-time 39 61 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 64 36 1150
2019 Part-time 73 27 19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 1150
2019 Part-time 0 100 19

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 1150
2019 Part-time 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 1137
2019 Part-time 26 74 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 1137
2019 Part-time 37 63 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 1137
2019 Part-time 32 68 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 43 57 1137
2019 Part-time 58 42 19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 33 67 1137
2019 Part-time 26 74 19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 1137
2019 Part-time 47 53 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 33 67 1137
2019 Part-time 26 74 19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 1137
2019 Part-time 0 100 19

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 1137
2019 Part-time 0 100 19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 1137
2019 Part-time 53 47 19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 1130
2019 Part-time 60 40 19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 1130
2019 Part-time 50 50 19

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 1130
2019 Part-time 29 71 19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 10310
2019 Part-time 6 94 289

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 16 18 6 5 25 9 56 16 10326
2019 Part-time 15 15 15 3 3 35 14 59 12 290
2017 Full-time 15 19 19 6 6 27 8 54 18 8052
2017 Part-time 19 17 15 3 3 32 11 64 9 308
2014 Full-time 15 18 20 5 6 28 8 51 18 8570
2014 Part-time 12 15 16 6 3 38 11 52 17 350

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 30 16 5 3 10 1 73 9 10323
2019 Part-time 29 35 12 3 1 17 2 80 5 288
2017 Full-time 28 33 16 5 4 12 2 70 11 8039
2017 Part-time 29 34 14 3 3 15 2 76 7 308
2014 Full-time 24 31 20 5 4 14 1 65 11 8569
2014 Part-time 21 32 15 5 2 24 2 72 9 350
2011 Full-time 29 37 17 5 3 9 0 73 9 10087
2011 Part-time 34 33 14 3 1 14 1 79 4 345
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 10318
2019 Part-time 4 96 289

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 76 24 635
2019 Part-time 100 0 13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 635
2019 Part-time 0 100 13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 635
2019 Part-time 0 100 13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 635
2019 Part-time 0 100 13

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 635
2019 Part-time 0 100 13

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 621
2019 Part-time 0 100 13

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 621
2019 Part-time 0 100 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 621
2019 Part-time 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 621
2019 Part-time 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 621
2019 Part-time 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 621
2019 Part-time 40 60 13

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 616
2019 Part-time 0 100 13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 616
2019 Part-time 0 100 13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 616
2019 Part-time 0 100 13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 616
2019 Part-time 47 53 13

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 537
2019 Part-time 0 100 11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 537
2019 Part-time 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 537
2019 Part-time 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 537
2019 Part-time 0 100 11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 537
2019 Part-time 0 100 11

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 537
2019 Part-time 0 100 11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 537
2019 Part-time 0 100 11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 59 41 537
2019 Part-time 55 45 11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 537
2019 Part-time 0 100 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 537
2019 Part-time 45 55 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 10312
2019 Part-time 7 93 289

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 16 20 3 3 29 8 60 9 10322
2019 Part-time 17 16 16 3 2 33 13 61 10 289
2017 Full-time 17 19 19 2 3 33 7 60 8 8049
2017 Part-time 20 15 13 2 1 33 15 68 7 308
2014 Full-time 15 18 20 2 3 34 8 56 9 8566
2014 Part-time 11 15 17 1 1 44 11 58 4 350

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 28 17 3 2 12 1 75 6 10311
2019 Part-time 32 30 14 3 3 17 2 76 7 290
2017 Full-time 30 33 15 3 3 14 2 75 6 8042
2017 Part-time 32 34 12 2 1 16 3 81 4 308
2014 Full-time 26 31 18 3 2 17 2 71 6 8569
2014 Part-time 24 31 13 2 1 27 3 78 4 350
2011 Full-time 34 37 14 3 1 10 0 79 5 10079
2011 Part-time 38 37 11 2 1 12 0 85 2 343
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 27 22 13 14 0 1 51 27 10336
2019 Part-time 15 22 26 13 22 0 1 38 36 288
2017 Full-time 19 23 20 15 20 0 3 43 36 8040
2017 Part-time 13 18 18 23 27 0 1 31 50 308

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 28 25 14 9 0 1 51 24 10326
2019 Part-time 32 26 23 9 9 0 0 58 18 289
2017 Full-time 17 25 28 17 13 0 1 42 30 8048
2017 Part-time 19 31 28 12 9 0 1 50 22 307

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 30 21 12 8 0 1 58 20 10275
2019 Part-time 35 24 24 7 10 0 1 59 17 288
2017 Full-time 20 28 25 15 11 0 2 49 26 8038
2017 Part-time 31 21 23 16 8 0 1 52 24 305

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 26 21 14 11 1 1 53 26 10293
2019 Part-time 32 22 20 12 11 0 3 55 24 288
2017 Full-time 18 23 23 18 15 1 2 42 35 8042
2017 Part-time 28 21 21 14 13 0 3 51 28 305

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 23 12 6 4 0 4 77 10 10293
2019 Part-time 52 18 11 6 4 0 9 77 11 289
2017 Full-time 39 24 15 7 6 1 8 70 14 8028
2017 Part-time 44 22 12 5 4 0 12 75 11 302

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 28 18 8 6 0 1 67 15 10291
2019 Part-time 41 27 18 6 7 0 1 69 13 288
2017 Full-time 29 31 22 10 7 0 1 61 17 8031
2017 Part-time 32 31 20 9 6 0 2 64 15 305

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 33 20 8 5 1 1 67 13 10305
2019 Part-time 39 24 19 9 4 2 2 66 14 290
2017 Full-time 26 33 22 11 6 1 2 60 17 8018
2017 Part-time 39 28 17 10 3 1 3 69 13 305

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 32 23 12 7 1 1 58 19 10303
2019 Part-time 35 26 21 9 6 1 2 63 15 289
2017 Full-time 20 30 24 15 10 1 2 51 25 8031
2017 Part-time 28 26 22 15 4 1 3 56 20 304

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 30 21 11 6 0 1 62 17 10307
2019 Part-time 42 25 20 7 5 1 1 68 12 290
2017 Full-time 26 30 21 13 8 1 2 57 21 8032
2017 Part-time 35 29 18 13 3 1 3 65 16 305

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 27 15 8 6 1 1 71 14 10297
2019 Part-time 48 23 16 6 5 1 1 72 12 289

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 30 21 10 7 0 1 61 17 10273
2019 Part-time 35 27 22 9 6 0 1 63 15 288
2017 Full-time 24 28 22 13 9 1 2 54 23 8014
2017 Part-time 32 29 21 11 5 0 1 62 17 305

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 22 11 5 3 0 2 81 8 10292
2019 Part-time 56 23 11 6 2 0 2 81 8 289
2017 Full-time 55 23 12 5 3 0 2 80 8 8035
2017 Part-time 55 21 12 3 4 0 5 80 7 306

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 73 12 5 2 1 1 6 91 3 10270
2019 Part-time 68 12 6 2 2 1 10 89 4 289
2017 Full-time 70 12 6 4 3 1 5 87 7 8039
2017 Part-time 81 8 3 1 2 0 5 93 3 305

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 11 5 3 3 1 3 87 7 10309
2019 Part-time 78 8 3 3 3 0 5 90 6 288
2017 Full-time 57 24 9 4 2 0 3 84 6 8033
2017 Part-time 65 21 4 3 1 0 6 91 4 308

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 23 8 3 2 0 2 86 5 10280
2019 Part-time 69 18 8 1 1 1 3 90 2 286
2017 Full-time 61 18 9 5 5 0 3 81 10 8041
2017 Part-time 74 11 4 3 4 0 5 89 7 308

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 17 8 5 4 0 2 83 9 10267
2019 Part-time 70 15 6 3 2 0 3 88 6 285
2017 Full-time 56 12 5 2 1 0 23 89 4 8036
2017 Part-time 59 5 2 1 0 0 33 95 2 307

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 12 5 2 1 0 19 91 4 10259
2019 Part-time 61 3 2 1 0 0 33 96 1 287
2017 Full-time 64 18 7 3 1 0 7 88 4 7992
2017 Part-time 71 14 4 1 0 0 10 94 2 307

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 16 6 2 1 0 5 90 3 10277
2019 Part-time 75 10 6 1 0 0 8 93 1 288
2017 Full-time 65 15 7 4 4 1 5 85 8 8044
2017 Part-time 59 11 11 5 5 1 8 77 11 308

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 13 6 3 4 1 3 85 8 10309
2019 Part-time 67 15 6 4 2 0 6 87 7 287
2017 Full-time 51 27 12 4 2 0 3 81 6 8034
2017 Part-time 50 25 11 5 4 0 5 80 9 306

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 25 12 4 2 0 2 83 6 10292
2019 Part-time 50 24 15 3 4 0 4 78 7 285

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 33 33 12 4 0 0 51 16 10328
2019 Part-time 21 41 22 10 5 0 0 63 15 290
2017 Full-time 11 28 39 15 7 0 0 39 22 8056
2017 Part-time 15 31 35 15 5 0 0 46 20 307

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 37 24 12 0 0 36 27 10274
2019 Part-time 9 11 30 27 22 0 0 50 20 286
2017 Full-time 9 20 38 22 10 0 1 32 30 8030
2017 Part-time 5 19 34 26 15 0 1 41 24 305

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 39 13 5 2 2 0 79 8 10294
2019 Part-time 38 39 14 4 1 3 0 80 6 289
2017 Full-time 24 41 17 8 5 5 0 69 13 8043
2017 Part-time 26 37 18 10 4 5 1 67 14 308

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 36 17 11 6 1 0 66 17 10320
2019 Part-time 30 33 17 11 7 2 0 64 19 289
2017 Full-time 17 40 19 13 9 2 0 58 23 8050
2017 Part-time 20 41 20 10 7 3 0 62 17 308
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 10337
2019 Part-time 18 82 290
2017 Full-time 16 84 8048
2017 Part-time 13 87 306
2014 Full-time 15 85 8546
2014 Part-time 19 81 348

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 80 20 1489
2019 Part-time 85 15 53
2017 Full-time 78 22 1263
2017 Part-time 82 18 49
2014 Full-time 80 20 1239
2014 Part-time 93 7 65

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 31 6 8 2 0 0 84 10 1169
2019 Part-time 53 24 13 4 3 2 0 79 7 44
2017 Full-time 44 39 7 7 3 0 0 83 10 985
2017 Part-time 57 27 2 11 3 0 0 84 14 41
2014 Full-time 53 30 7 7 2 1 1 84 9 985
2014 Part-time 56 33 2 8 0 0 1 90 9 60
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 32 21 11 9 1 1 26 74 10298
2019 Part-time 13 28 26 17 14 1 2 13 87 290
2017 Full-time 29 25 20 11 12 2 1 30 70 8060
2017 Part-time 16 14 28 18 23 1 1 16 84 307

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 7559
2019 Part-time 73 27 245

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 37 63 7431
2019 Part-time 33 67 241

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 22 20 17 19 2 8 38 41 7424
2019 Part-time 11 26 16 23 16 1 7 40 42 243
2017 Full-time 10 21 15 17 25 2 9 35 47 5427
2017 Part-time 10 19 14 22 26 0 9 32 53 253

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 17 18 19 28 2 7 28 52 7414
2019 Part-time 7 23 17 24 21 2 7 32 49 242
2017 Full-time 5 10 12 17 45 3 9 17 70 5433
2017 Part-time 7 8 8 18 50 1 7 17 74 252

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 18 15 10 10 1 6 63 21 10181
2019 Part-time 43 14 10 9 8 1 15 68 20 285
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