2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	47	6	9	3	82	12	2647
2019	Non-supervisor	42	42	5	9	3	83	12	7993
2017	Supervisor	28	49	6	12	5	77	17	2175
2017	Non-supervisor	33	45	5	11	5	78	17	6205
2014	Supervisor	33	47	6	10	4	80	14	2249
2014	Non-supervisor	33	46	6	10	4	79	15	6705
2011	Supervisor	37	46	5	9	3	83	12	2924
2011	Non-supervisor	37	45	5	10	3	83	12	7587
2008	Supervisor	40	45	4	8	3	85	10	2101
2008	Non-supervisor	39	46	5	7	3	85	10	5748

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	25	5	8	3	0	84	11	2643
2019	Non-supervisor	63	23	6	5	2	1	86	8	7986
2017	Supervisor	55	25	7	9	3	1	81	13	2175
2017	Non-supervisor	59	25	6	7	3	1	84	10	6200
2014	Supervisor	53	26	7	9	3	1	80	13	2247
2014	Non-supervisor	56	25	7	7	3	1	82	11	6696
2011	Supervisor	56	23	6	10	4	1	79	14	2925
2011	Non-supervisor	58	23	7	8	3	1	82	11	7583
2008	Supervisor	53	25	6	11	4	1	79	15	2096
2008	Non-supervisor	58	23	6	8	4	1	81	12	5741

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	8	10	4	79	14	2647
2019	Non-supervisor	47	35	7	8	3	82	11	7985
2017	Supervisor	41	38	7	9	5	79	13	2171
2017	Non-supervisor	40	38	8	9	5	79	14	6203
2014	Supervisor	46	37	6	7	4	83	11	2248
2014	Non-supervisor	41	38	8	8	4	80	13	6700
2011	Supervisor	44	38	7	7	4	82	11	2921
2011	Non-supervisor	40	39	9	8	4	79	12	7564

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	41	12	10	4	0	74	13	2628
2019	Non-supervisor	28	39	13	13	6	0	68	19	7979
2018	Supervisor	29	46	10	11	4	0	75	15	2251
2018	Non-supervisor	25	44	11	14	6	1	69	20	6546
2017	Supervisor	31	41	11	11	5	0	73	17	2174
2017	Non-supervisor	25	38	13	14	9	0	64	23	6202
2014	Supervisor	28	38	12	13	8	0	67	22	2248
2014	Non-supervisor	24	38	13	15	9	0	63	24	6706
2011	Supervisor	36	41	11	8	4	0	77	12	2923
2011	Non-supervisor	28	42	13	11	5	1	70	17	7584
2008	Supervisor	33	43	12	9	3	0	76	12	2100
2008	Non-supervisor	27	42	13	11	5	1	70	17	5753

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	34	8	4	2	86	6	2635
2019	Non-supervisor	49	36	8	5	2	85	7	7933
2017	Supervisor	53	35	6	4	1	89	5	2168
2017	Non-supervisor	45	39	8	5	2	84	8	6185
2014	Supervisor	52	37	6	4	1	89	5	2246
2014	Non-supervisor	42	41	9	6	2	83	8	6700

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	34	9	7	3	0	0	81	10	2637
2019	Non-supervisor	50	31	9	5	3	0	1	82	9	7970
2018	Supervisor	43	35	9	8	4	0	0	79	12	2247
2018	Non-supervisor	46	34	10	5	3	0	1	81	9	6534
2017	Supervisor	42	35	9	8	5	0	0	78	13	2169
2017	Non-supervisor	43	34	11	7	4	0	1	78	11	6196
2014	Supervisor	33	37	13	10	6	0	1	71	16	2248
2014	Non-supervisor	36	35	13	8	5	1	1	73	14	6701
2011	Supervisor	35	37	12	10	5	0	1	73	15	2919
2011	Non-supervisor	38	36	12	7	4	1	1	76	12	7585

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	40	9	5	3	82	8	2646
2019	Non-supervisor	36	39	13	7	5	76	11	7988
2018	Supervisor	38	42	10	6	4	80	10	2240
2018	Non-supervisor	33	41	13	8	5	74	13	6513
2017	Supervisor	39	44	8	6	3	83	9	2176
2017	Non-supervisor	30	45	12	8	5	75	13	6203
2014	Supervisor	33	47	9	7	4	80	11	2249
2014	Non-supervisor	27	45	14	10	5	71	15	6705
2011	Supervisor	39	43	9	6	3	81	9	2918
2011	Non-supervisor	31	41	15	8	5	72	13	7582
2008	Supervisor	40	42	10	6	2	82	8	2096
2008	Non-supervisor	32	42	13	8	5	75	13	5724

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	39	13	11	5	70	16	2639
2019	Non-supervisor	29	37	16	10	6	67	17	7991
2018	Supervisor	29	37	16	10	7	67	17	2249
2018	Non-supervisor	27	34	18	11	8	62	20	6527
2017	Supervisor	28	36	16	12	8	64	20	2174
2017	Non-supervisor	26	35	17	12	9	61	21	6201
2014	Supervisor	23	39	17	14	7	62	21	2248
2014	Non-supervisor	21	35	19	14	10	56	24	6704
2011	Supervisor	24	40	16	12	7	64	20	2921
2011	Non-supervisor	23	37	18	12	9	61	21	7592

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	44	12	11	4	73	15	2626
2019	Non-supervisor	33	42	12	9	4	75	13	7969
2018	Supervisor	27	42	13	11	5	70	17	2249
2018	Non-supervisor	30	41	13	10	5	72	15	6538
2017	Supervisor	28	43	13	11	6	71	16	2174
2017	Non-supervisor	28	42	14	10	6	70	16	6205

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	39	9	4	1	0	86	5	2626
2019	Non-supervisor	42	39	11	5	2	0	82	7	7964
2018	Supervisor	48	39	8	4	1	0	87	5	2250
2018	Non-supervisor	40	43	10	4	2	0	84	7	6518
2017	Supervisor	42	42	9	4	2	0	85	6	2170
2017	Non-supervisor	36	43	12	5	4	0	79	9	6202
2014	Supervisor	42	42	10	5	2	0	84	7	2247
2014	Non-supervisor	34	43	13	6	3	1	78	9	6701
2011	Supervisor	42	41	9	5	2	0	84	7	2921
2011	Non-supervisor	35	42	13	6	3	1	78	9	7590
2008	Supervisor	46	39	8	4	2	0	85	6	2098
2008	Non-supervisor	39	40	12	5	3	1	80	9	5745

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	38	12	9	5	75	13	2635
2019	Non-supervisor	32	37	15	9	6	69	16	7985
2018	Supervisor	36	38	13	7	6	74	13	2244
2018	Non-supervisor	29	38	16	10	7	67	17	6510
2017	Supervisor	33	37	13	9	7	71	17	2173
2017	Non-supervisor	27	37	16	11	9	64	20	6196

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	32	7	2	1	89	3	2630
2019	Non-supervisor	49	34	11	3	2	84	6	7946
2018	Supervisor	57	32	7	3	1	89	4	2236
2018	Non-supervisor	47	36	11	4	2	83	6	6493
2017	Supervisor	57	34	6	2	1	91	3	2171
2017	Non-supervisor	47	37	10	4	2	84	6	6192
2014	Supervisor	62	28	6	3	1	91	3	2248
2014	Non-supervisor	55	31	9	3	2	87	4	6701
2011	Supervisor	62	30	6	2	1	92	2	2922
2011	Non-supervisor	54	33	9	3	1	87	4	7591

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	39	9	7	4	0	80	11	2632
2019	Non-supervisor	28	36	17	10	7	0	66	17	7960
2018	Supervisor	39	39	9	7	5	0	79	12	2239
2018	Non-supervisor	26	38	17	12	7	1	64	19	6496
2017	Supervisor	38	40	10	7	4	0	78	12	2167
2017	Non-supervisor	25	39	16	12	8	1	64	20	6187
2014	Supervisor	31	44	9	10	5	0	75	16	2249
2014	Non-supervisor	18	40	16	15	10	1	59	25	6700
2011	Supervisor	38	41	9	8	3	0	79	11	2922
2011	Non-supervisor	25	40	16	11	7	0	66	18	7578

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	36	11	6	3	80	9	2636
2019	Non-supervisor	34	34	17	9	6	69	14	7979
2018	Supervisor	42	35	11	7	4	78	11	2238
2018	Non-supervisor	31	35	18	10	6	66	16	6499
2017	Supervisor	41	35	11	8	5	76	13	2168
2017	Non-supervisor	30	36	17	11	6	66	17	6190
2014	Supervisor	35	39	11	9	6	74	15	2249
2014	Non-supervisor	24	37	18	12	8	62	20	6703

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	41	11	8	3	77	11	2607
2019	Non-supervisor	34	41	13	8	4	75	12	7889
2018	Supervisor	36	36	13	9	6	72	15	2241
2018	Non-supervisor	30	37	16	10	6	68	16	6503
2017	Supervisor	35	38	12	10	5	73	14	2167
2017	Non-supervisor	30	38	14	11	6	69	17	6189
2014	Supervisor	32	40	14	10	5	71	15	2247
2014	Non-supervisor	27	40	16	11	6	67	17	6701
2011	Supervisor	34	42	12	8	3	77	11	2919
2011	Non-supervisor	34	41	13	8	3	76	11	7579

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	39	9	4	2	84	6	2647
2019	Non-supervisor	44	38	10	5	3	82	8	7993
2018	Supervisor	43	39	11	5	2	82	7	2247
2018	Non-supervisor	39	40	12	6	3	79	9	6525
2017	Supervisor	43	40	9	5	2	84	7	2162
2017	Non-supervisor	38	40	12	6	4	78	10	6182
2014	Supervisor	41	42	9	5	2	83	8	2246
2014	Non-supervisor	35	42	13	6	4	77	10	6696
2011	Supervisor	43	44	8	4	2	87	6	2922
2011	Non-supervisor	37	42	12	6	3	79	9	7589
2008	Supervisor	44	42	8	4	1	87	6	2099
2008	Non-supervisor	38	43	10	6	3	81	9	5748

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	33	22	13	8	0	56	22	2638
2019	Non-supervisor	45	33	14	5	3	1	79	7	7961
2018	Supervisor	22	29	23	15	10	0	51	25	2249
2018	Non-supervisor	42	33	14	6	3	1	77	9	6557
2017	Supervisor	20	34	22	14	9	1	55	23	2173
2017	Non-supervisor	40	36	14	6	3	1	77	9	6205
2014	Supervisor	24	33	23	12	7	0	57	20	2249
2014	Non-supervisor	42	34	15	5	3	1	77	8	6707
2011	Supervisor	20	33	23	15	9	0	53	24	2924
2011	Non-supervisor	39	35	16	6	4	1	75	9	7580
2008	Supervisor	15	31	27	17	10	0	46	27	2098
2008	Non-supervisor	33	37	18	8	4	0	70	12	5745

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	33	36	14	4	0	1	18	45	2646
2019	Non-supervisor	10	24	34	19	10	1	1	30	35	7981
2018	Supervisor	14	32	36	13	3	0	1	16	47	2248
2018	Non-supervisor	11	25	34	19	8	1	2	28	37	6529
2017	Supervisor	15	31	36	13	4	0	1	17	47	2170
2017	Non-supervisor	12	24	34	17	8	1	4	26	39	6170
2014	Supervisor	14	34	36	12	3	0	1	15	48	2248
2014	Non-supervisor	11	28	35	16	7	1	3	23	41	6691
2011	Supervisor	15	35	36	10	3	0	1	14	50	2917
2011	Non-supervisor	11	26	34	18	7	1	3	26	39	7563
2008	Supervisor	16	39	33	9	3	0	1	11	56	2098
2008	Non-supervisor	12	28	33	17	7	1	3	24	41	5747

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	24	32	22	9	1	1	31	37	2637
2019	Non-supervisor	10	18	27	23	17	3	2	42	30	7957
2018	Supervisor	14	26	32	19	6	1	1	26	41	2244
2018	Non-supervisor	11	19	28	22	14	3	2	38	33	6501
2017	Supervisor	14	24	34	19	7	1	1	26	40	2165
2017	Non-supervisor	12	20	28	19	12	4	5	35	35	6157
2014	Supervisor	13	26	34	19	6	1	1	26	40	2249
2014	Non-supervisor	11	21	29	21	10	4	4	34	35	6681
2011	Supervisor	13	26	33	18	8	1	1	26	40	2920
2011	Non-supervisor	10	20	29	21	13	4	5	37	32	7551
2008	Supervisor	16	28	30	18	6	1	1	24	45	2095
2008	Non-supervisor	12	21	28	20	11	4	4	34	36	5725

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	29	33	14	4	1	1	19	48	2641
2019	Non-supervisor	12	21	29	19	12	3	4	34	36	7952
2018	Supervisor	21	32	30	11	4	0	1	16	54	2243
2018	Non-supervisor	14	24	29	17	10	2	4	28	41	6505
2017	Supervisor	22	31	31	11	4	0	1	15	53	2169
2017	Non-supervisor	17	24	28	14	8	3	6	25	44	6160
2014	Supervisor	27	32	27	9	3	0	1	12	60	2244
2014	Non-supervisor	19	26	27	14	7	3	5	23	48	6688
2011	Supervisor	27	33	26	9	3	0	1	13	61	2917
2011	Non-supervisor	19	25	27	13	8	3	6	23	47	7557
2008	Supervisor	28	32	26	10	3	0	1	13	61	2093
2008	Non-supervisor	20	25	26	14	7	3	5	24	48	5724

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	25	37	19	4	0	1	23	39	2635
2019	Non-supervisor	7	15	29	27	18	1	2	47	22	7935
2018	Supervisor	15	26	39	16	4	0	0	20	41	2238
2018	Non-supervisor	8	16	31	27	14	1	3	43	25	6490
2017	Supervisor	14	26	39	17	4	0	1	21	39	2160
2017	Non-supervisor	10	17	31	24	12	1	4	38	29	6150
2014	Supervisor	14	28	39	14	3	0	1	18	42	2243
2014	Non-supervisor	9	19	34	23	10	1	3	35	30	6676
2011	Supervisor	16	31	35	13	3	0	1	17	48	2911
2011	Non-supervisor	9	20	34	22	10	1	3	34	30	7543
2008	Supervisor	18	31	35	13	3	0	0	16	49	2096
2008	Non-supervisor	11	20	33	22	10	1	3	33	33	5717

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	29	32	15	5	1	1	20	48	2647
2019	Non-supervisor	10	17	25	24	19	2	3	45	28	7950
2018	Supervisor	21	32	31	11	4	0	1	15	54	2247
2018	Non-supervisor	13	21	28	20	13	2	3	35	35	6525
2017	Supervisor	24	31	29	12	4	0	1	16	55	2166
2017	Non-supervisor	15	21	26	18	12	2	5	32	39	6153
2014	Supervisor	28	32	28	9	3	0	1	12	60	2246
2014	Non-supervisor	18	25	27	16	9	1	4	26	45	6687
2011	Supervisor	27	33	26	10	3	0	1	13	60	2922
2011	Non-supervisor	15	22	29	18	10	1	5	30	40	7557
2008	Supervisor	28	35	26	8	3	0	1	11	63	2094
2008	Non-supervisor	16	23	27	18	10	1	5	30	41	5725

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	25	31	20	7	1	2	28	41	2633
2019	Non-supervisor	12	18	23	22	18	5	3	43	31	7935
2018	Supervisor	17	26	31	18	6	0	1	25	43	2241
2018	Non-supervisor	12	20	25	21	14	4	4	38	35	6501
2017	Supervisor	16	25	30	20	7	1	2	28	42	2169
2017	Non-supervisor	13	18	25	20	13	4	6	37	36	6173
2014	Supervisor	12	22	32	23	8	1	2	32	35	2247
2014	Non-supervisor	11	18	25	22	14	4	6	40	32	6686
2011	Supervisor	13	24	31	21	8	1	2	30	38	2918
2011	Non-supervisor	10	18	25	23	14	3	6	41	31	7542
2008	Supervisor	19	27	30	17	5	1	2	22	47	2099
2008	Non-supervisor	13	22	26	19	11	4	5	33	38	5731

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	29	36	13	4	1	0	16	47	2642
2019	Non-supervisor	12	21	30	19	14	3	2	34	34	7961
2018	Supervisor	21	32	33	10	3	0	1	13	53	2245
2018	Non-supervisor	15	23	31	17	9	3	3	27	40	6522
2017	Supervisor	20	30	35	10	3	1	1	14	51	2172
2017	Non-supervisor	16	23	31	14	8	3	4	24	43	6167
2014	Supervisor	22	30	34	9	3	1	1	13	53	2248
2014	Non-supervisor	17	24	32	13	8	2	4	22	43	6694

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	25	35	19	6	0	1	26	39	2641
2019	Non-supervisor	10	20	32	22	13	1	1	36	31	7981

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	22	6	5	2	0	1	87	7	2641
2019	Non-supervisor	70	18	5	4	2	0	2	89	5	7990
2017	Supervisor	65	22	5	5	2	0	1	88	7	2173
2017	Non-supervisor	66	19	5	4	2	1	3	88	6	6194
2014	Supervisor	67	19	5	5	3	0	2	88	7	2248
2014	Non-supervisor	66	19	5	4	3	0	3	88	7	6700
2011	Supervisor	64	20	6	7	3	0	2	85	9	2917
2011	Non-supervisor	65	18	6	5	3	0	3	86	8	7576
2008	Supervisor	62	20	5	7	3	0	3	85	11	2098
2008	Non-supervisor	62	17	5	6	4	0	6	84	10	5753

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	37	15	8	5	2	2	71	13	2637
2019	Non-supervisor	31	29	16	7	5	7	4	68	14	7988
2018	Supervisor	25	41	15	9	5	2	2	69	15	2249
2018	Non-supervisor	23	32	18	9	7	7	4	62	18	6519
2017	Supervisor	29	37	14	9	7	3	2	70	16	2174
2017	Non-supervisor	26	30	17	8	7	7	5	64	17	6191
2014	Supervisor	32	39	13	9	4	1	1	74	13	2248
2014	Non-supervisor	27	32	17	9	7	5	4	64	18	6705

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	29	7	5	3	0	84	9	2639
2019	Non-supervisor	49	30	9	7	5	1	79	11	7972
2018	Supervisor	49	34	8	6	4	0	82	10	2245
2018	Non-supervisor	42	31	10	9	6	1	75	15	6513
2017	Supervisor	51	32	7	6	5	0	83	10	2174
2017	Non-supervisor	43	32	10	8	6	1	76	14	6190
2014	Supervisor	50	33	7	6	3	0	83	9	2248
2014	Non-supervisor	40	32	11	9	6	1	74	15	6706

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	37	6	5	3	86	8	2636
2019	Non-supervisor	54	32	7	5	2	86	7	7987
2018	Supervisor	47	39	7	5	2	86	7	2243
2018	Non-supervisor	48	36	8	6	3	84	8	6506
2017	Supervisor	43	40	8	6	3	83	9	2171
2017	Non-supervisor	44	39	8	6	3	83	9	6194
2014	Supervisor	43	44	6	5	2	86	8	2249
2014	Non-supervisor	41	41	9	6	3	82	9	6703

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	39	7	3	2	0	0	88	5	2642
2019	Non-supervisor	43	36	12	4	2	2	1	81	6	7990
2018	Supervisor	45	41	8	4	2	0	0	86	5	2249
2018	Non-supervisor	37	40	13	5	3	2	1	78	8	6519

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	26	8	3	1	0	1	88	4	2645
2019	Non-supervisor	41	27	17	4	3	2	6	74	8	8007

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	32	12	7	4	0	1	77	11	2641
2019	Non-supervisor	41	31	13	8	5	1	1	74	13	7991
2018	Supervisor	39	37	11	7	5	0	0	76	12	2240
2018	Non-supervisor	38	35	13	8	5	1	1	73	13	6518
2017	Supervisor	38	37	11	8	5	0	1	75	14	2174
2017	Non-supervisor	36	36	13	8	5	1	1	73	14	6203
2014	Supervisor	38	38	11	8	5	0	0	76	12	2248
2014	Non-supervisor	36	37	12	8	5	1	1	75	13	6704
2011	Supervisor	38	39	11	8	4	0	0	77	12	2919
2011	Non-supervisor	36	37	13	7	5	1	0	74	13	7597
2008	Supervisor	35	38	12	9	5	0	0	74	14	2101
2008	Non-supervisor	36	34	13	9	6	1	1	70	16	5754

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	29	10	6	3	1	1	80	9	2638
2019	Non-supervisor	51	27	11	5	3	2	1	81	8	7990
2018	Supervisor	46	31	11	6	4	1	0	78	10	2236
2018	Non-supervisor	46	30	11	5	4	2	1	79	9	6513
2017	Supervisor	44	32	10	7	5	1	1	78	12	2169
2017	Non-supervisor	44	32	11	6	4	3	1	79	10	6205
2014	Supervisor	42	34	12	7	4	1	0	77	11	2247
2014	Non-supervisor	42	32	12	6	4	3	1	77	10	6703
2011	Supervisor	45	32	12	6	4	1	0	78	10	2923
2011	Non-supervisor	42	32	13	6	4	3	0	77	10	7585
2008	Supervisor	41	35	11	6	5	2	0	78	11	2101
2008	Non-supervisor	42	30	13	7	5	3	1	74	13	5752

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	33	9	7	3	0	0	81	10	2635
2019	Non-supervisor	46	32	11	6	4	1	1	79	10	7964
2018	Supervisor	44	33	11	7	4	0	0	77	12	2232
2018	Non-supervisor	43	33	11	7	4	1	0	78	12	6496
2017	Supervisor	43	34	9	8	5	0	0	78	13	2172
2017	Non-supervisor	43	35	10	8	4	1	0	78	12	6202
2014	Supervisor	40	37	10	8	4	0	0	78	12	2248
2014	Non-supervisor	40	34	12	8	5	1	0	75	13	6702
2011	Supervisor	45	34	10	8	4	0	0	79	11	2918
2011	Non-supervisor	40	35	12	8	5	1	0	75	13	7587
2008	Supervisor	42	38	9	7	5	0	0	80	12	2100
2008	Non-supervisor	38	34	12	9	6	1	1	73	16	5748

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	12	3	1	1	1	95	2	2639
2019	Non-supervisor	82	12	2	1	1	1	95	2	7986
2017	Supervisor	78	14	3	2	1	1	93	3	2169
2017	Non-supervisor	79	14	3	1	1	2	94	3	6189
2014	Supervisor	78	13	4	2	1	1	93	3	2248
2014	Non-supervisor	76	15	3	1	2	2	94	3	6706
2011	Supervisor	79	12	4	3	1	1	92	4	2921
2011	Non-supervisor	77	13	3	2	2	2	93	4	7593
2008	Supervisor	77	11	3	3	2	3	91	5	2101
2008	Non-supervisor	78	10	3	2	2	4	93	5	5757

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	21	5	3	3	0	2	89	6	2644
2019	Non-supervisor	66	20	5	3	3	1	2	89	6	7984
2017	Supervisor	57	26	6	4	4	1	3	86	8	2169
2017	Non-supervisor	58	24	6	3	3	2	4	86	7	6197
2014	Supervisor	44	27	10	6	6	2	6	77	12	2249
2014	Non-supervisor	47	25	8	5	6	3	6	79	12	6706
2011	Supervisor	42	29	10	7	5	1	6	76	13	2926
2011	Non-supervisor	44	29	9	7	6	2	3	77	13	7591

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	23	8	3	3	1	86	6	2647
2019	Non-supervisor	61	22	8	3	3	2	85	6	7996
2018	Supervisor	55	28	9	4	4	1	83	8	2232
2018	Non-supervisor	54	27	10	3	4	1	82	8	6500
2017	Supervisor	55	26	9	3	5	1	82	8	2172
2017	Non-supervisor	56	25	10	4	4	2	82	8	6202

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	29	9	6	3	0	82	9	2643
2019	Non-supervisor	54	28	9	5	4	0	82	9	7997
2018	Supervisor	48	30	11	6	4	0	78	11	2238
2018	Non-supervisor	48	29	11	6	5	0	78	11	6514
2017	Supervisor	52	27	9	6	6	0	79	12	2168
2017	Non-supervisor	51	28	10	6	5	0	80	10	6187
2014	Supervisor	47	32	10	6	5	0	80	10	2249
2014	Non-supervisor	46	31	11	6	5	1	78	11	6696

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	45	15	10	3	2	3	70	14	2640

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	39	14	9	5	3	0	72	15	2619
2019	Non-supervisor	35	30	16	6	4	9	0	71	11	8003
2018	Supervisor	30	36	17	9	6	3	0	68	15	2247
2018	Non-supervisor	28	32	17	7	5	9	0	67	14	6551
2017	Supervisor	28	39	14	10	7	3	0	69	17	2173
2017	Non-supervisor	25	33	18	8	6	10	0	65	15	6201
2014	Supervisor	28	38	15	9	5	5	0	70	15	2246
2014	Non-supervisor	23	34	18	8	5	12	0	65	15	6692
2011	Supervisor	28	35	17	10	5	5	0	66	16	2916
2011	Non-supervisor	23	31	20	8	6	11	1	61	16	7582

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	37	16	12	6	1	65	18	2615
2019	Non-supervisor	32	30	18	10	6	3	64	17	7978
2018	Supervisor	25	37	17	13	8	1	63	21	2244
2018	Non-supervisor	26	31	19	12	8	4	60	20	6529
2017	Supervisor	23	38	16	13	9	1	61	22	2172
2017	Non-supervisor	22	32	20	12	10	4	56	23	6201
2014	Supervisor	23	36	19	14	8	1	60	21	2245
2014	Non-supervisor	18	32	22	13	9	4	53	24	6693
2011	Supervisor	22	36	20	13	8	1	58	22	2920
2011	Non-supervisor	19	31	23	12	10	4	53	23	7569
2008	Supervisor	21	37	20	12	10	1	58	22	2102
2008	Non-supervisor	19	32	20	13	11	4	54	25	5747

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	38	21	14	7	2	57	21	2614
2019	Non-supervisor	24	28	22	12	6	7	57	20	7982
2018	Supervisor	16	35	21	17	8	2	52	26	2246
2018	Non-supervisor	20	27	23	14	9	7	51	25	6528
2017	Supervisor	15	36	20	17	10	2	52	27	2173
2017	Non-supervisor	17	28	22	15	11	7	48	28	6194
2014	Supervisor	14	34	22	18	9	2	49	28	2243
2014	Non-supervisor	13	28	25	16	10	7	44	28	6693
2011	Supervisor	10	36	24	18	8	3	48	27	2925
2011	Non-supervisor	12	32	24	16	9	8	48	27	7580
2008	Supervisor	8	37	21	20	11	3	46	33	2098
2008	Non-supervisor	10	30	22	18	11	9	44	31	5748

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	39	18	17	7	1	57	25	2617
2019	Non-supervisor	23	32	19	14	8	3	58	23	7985
2018	Supervisor	18	35	20	18	9	1	53	27	2247
2018	Non-supervisor	19	33	20	15	10	4	53	26	6538
2017	Supervisor	17	40	17	15	10	1	57	26	2169
2017	Non-supervisor	17	33	20	15	11	4	52	27	6193
2014	Supervisor	15	39	19	16	10	1	54	27	2244
2014	Non-supervisor	14	33	21	17	12	3	48	30	6688
2011	Supervisor	15	41	18	17	8	1	56	25	2924
2011	Non-supervisor	15	36	20	16	10	3	53	26	7569
2008	Supervisor	16	41	17	18	8	1	57	26	2099
2008	Non-supervisor	14	36	18	18	10	3	52	29	5747

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	26	13	5	2	3	1	79	7	2648
2019	Non-supervisor	56	21	9	3	2	7	2	84	6	8004

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	46	17	9	3	1	71	12	2642
2019	Non-supervisor	28	43	17	7	3	2	72	10	7988
2018	Supervisor	21	45	18	11	4	0	66	15	2245
2018	Non-supervisor	24	43	19	8	4	2	68	12	6527
2017	Supervisor	22	45	18	10	5	0	68	14	2170
2017	Non-supervisor	23	42	19	9	4	2	67	14	6197
2014	Supervisor	25	45	16	10	4	1	70	14	2247
2014	Non-supervisor	22	43	20	9	4	2	67	13	6697
2011	Supervisor	27	44	15	9	4	0	72	13	2912
2011	Non-supervisor	26	42	17	8	4	2	70	12	7581

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	37	22	21	9	1	0	48	30	2634
2019	Non-supervisor	20	35	21	15	7	3	0	56	22	7963

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	42	12	7	2	1	0	79	9	2637
2019	Non-supervisor	32	37	14	9	4	3	1	72	14	7985
2018	Supervisor	38	41	11	6	3	1	1	80	9	2242
2018	Non-supervisor	29	39	15	9	5	2	1	71	14	6534
2017	Supervisor	43	40	8	6	2	1	0	84	8	2163
2017	Non-supervisor	30	38	13	10	5	3	1	71	15	6184
2014	Supervisor	49	36	7	4	1	1	0	87	6	2241
2014	Non-supervisor	33	41	12	6	4	3	1	77	10	6688
2011	Supervisor	46	36	8	5	2	2	0	84	8	2922
2011	Non-supervisor	35	38	12	7	4	4	1	76	12	7567
2008	Supervisor	47	35	8	5	3	2	0	84	8	2099
2008	Non-supervisor	33	36	12	9	5	4	1	72	15	5751

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	42	17	5	2	1	75	8	2636
2019	Non-supervisor	33	38	19	5	3	2	72	8	7969
2018	Supervisor	31	41	17	6	3	1	73	9	2234
2018	Non-supervisor	29	39	20	6	4	2	70	10	6520

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	26	22	12	10	8	3	51	25	2639
2019	Non-supervisor	22	25	20	11	9	10	2	54	23	7986
2018	Supervisor	18	28	21	14	10	8	2	50	26	2245
2018	Non-supervisor	19	26	21	13	11	9	2	50	27	6533
2017	Supervisor	18	25	18	14	13	7	4	49	30	2163
2017	Non-supervisor	16	24	19	13	13	11	3	47	30	6193
2014	Supervisor	17	26	20	15	12	7	4	48	30	2244
2014	Non-supervisor	13	24	20	16	13	12	2	43	34	6677
2011	Supervisor	16	23	21	15	10	9	5	46	29	2920
2011	Non-supervisor	13	22	21	14	12	15	3	43	31	7575

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	39	17	10	6	1	0	67	16	2635
2019	Non-supervisor	29	33	18	10	7	3	0	64	18	7978
2018	Supervisor	24	39	18	10	7	1	0	64	17	2241
2018	Non-supervisor	23	34	19	12	9	3	0	59	21	6526
2017	Supervisor	29	38	15	11	6	1	0	68	17	2164
2017	Non-supervisor	25	33	17	12	8	3	1	61	21	6196
2014	Supervisor	22	34	16	16	10	1	0	57	26	2239
2014	Non-supervisor	19	32	18	16	12	3	1	53	29	6680
2011	Supervisor	26	38	16	13	6	1	0	65	19	2921
2011	Non-supervisor	23	35	18	12	9	2	1	59	22	7582
2008	Supervisor	22	42	17	12	6	0	0	65	18	2102
2008	Non-supervisor	20	38	18	13	9	2	0	59	22	5750

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	35	13	11	9	1	1	66	21	2647
2019	Non-supervisor	25	30	16	12	12	3	2	58	25	7996
2018	Supervisor	27	33	16	12	10	1	1	61	23	2243
2018	Non-supervisor	22	30	16	14	14	2	2	54	29	6525
2017	Supervisor	27	32	12	14	11	1	2	61	26	2172
2017	Non-supervisor	21	29	16	14	15	3	3	53	31	6199
2014	Supervisor	20	30	16	16	15	2	1	52	32	2244
2014	Non-supervisor	13	25	17	18	21	3	3	41	41	6684
2011	Supervisor	22	34	15	14	12	1	1	57	27	2922
2011	Non-supervisor	15	28	17	17	18	2	3	45	37	7585
2008	Supervisor	22	35	14	14	13	1	1	59	28	2098
2008	Non-supervisor	18	33	14	14	16	2	2	54	31	5743

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	26	14	4	3	0	3	78	8	2645
2019	Non-supervisor	57	20	10	4	2	1	5	82	7	7994

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	10	7	4	6	1	13	81	11	2644
2019	Non-supervisor	56	11	8	5	6	2	12	78	13	7986

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	22	11	4	2	1	3	82	7	2635
2019	Non-supervisor	47	22	15	6	4	2	4	73	11	7968

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	21	13	6	4	2	4	77	10	2640
2019	Non-supervisor	45	20	15	7	5	4	5	71	13	7960

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	17	10	5	5	2	6	79	10	2632
2019	Non-supervisor	49	17	12	7	6	3	6	72	14	7971

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	13	7	3	3	1	4	87	6	2635
2019	Non-supervisor	66	14	8	3	1	2	5	87	5	7966

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	79	7	5	2	2	3	3	91	4	2639
2019	Non-supervisor	73	9	5	3	3	3	4	89	6	7952

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	5	2	1	1	1	9	97	1	2637
2019	Non-supervisor	77	7	3	1	1	2	8	93	3	7939

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	47	16	6	3	2	0	74	9	2648
2019	Non-supervisor	21	38	22	9	4	5	1	63	14	7984
2018	Supervisor	25	43	19	6	4	2	0	69	11	2249
2018	Non-supervisor	20	35	24	10	6	5	0	58	17	6533
2017	Supervisor	26	41	18	8	5	2	0	68	13	2173
2017	Non-supervisor	19	35	23	10	7	6	1	57	18	6193

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	42	11	4	2	1	82	6	2637
2019	Non-supervisor	40	38	13	5	2	2	79	8	7955
2018	Supervisor	43	41	10	3	2	1	86	5	2243
2018	Non-supervisor	42	38	12	4	2	2	81	7	6521
2017	Supervisor	43	41	10	3	2	1	85	5	2169
2017	Non-supervisor	38	40	12	4	2	3	81	7	6195
2014	Supervisor	41	41	11	4	2	1	83	6	2242
2014	Non-supervisor	36	39	14	5	3	3	78	8	6679
2011	Supervisor	34	43	13	5	2	2	79	7	2924
2011	Non-supervisor	29	41	17	5	4	4	73	9	7579

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	36	11	2	1	2	0	85	4	2630
2019	Non-supervisor	44	34	13	3	2	4	0	82	5	7969
2018	Supervisor	45	38	11	3	1	2	0	85	4	2243
2018	Non-supervisor	41	36	13	3	2	4	1	81	5	6521
2017	Supervisor	44	39	10	3	2	3	0	86	4	2176
2017	Non-supervisor	37	36	15	4	2	5	1	78	6	6189
2014	Supervisor	44	39	11	2	1	2	0	86	3	2241
2014	Non-supervisor	38	37	13	3	2	6	1	80	6	6677

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	36	8	3	2	0	87	5	2643
2019	Non-supervisor	51	34	8	4	2	0	86	6	7989
2018	Supervisor	47	39	8	3	2	0	86	6	2237
2018	Non-supervisor	47	37	10	4	3	0	84	6	6518
2017	Supervisor	45	40	8	4	3	0	85	7	2173
2017	Non-supervisor	43	39	9	5	3	0	83	8	6194
2014	Supervisor	46	39	9	4	2	0	85	6	2242
2014	Non-supervisor	41	39	12	5	3	1	81	8	6672
2011	Supervisor	40	42	11	5	3	0	82	8	2919
2011	Non-supervisor	37	40	13	5	3	1	78	9	7569
2008	Supervisor	35	44	12	5	3	0	80	9	2097
2008	Non-supervisor	33	41	13	7	5	1	75	12	5752

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	35	16	7	4	0	73	11	2646
2019	Non-supervisor	41	32	15	7	5	1	73	12	7979
2018	Supervisor	33	36	17	8	6	0	69	14	2239
2018	Non-supervisor	36	33	17	8	6	1	69	14	6519
2017	Supervisor	31	36	18	9	6	1	67	15	2170
2017	Non-supervisor	32	33	18	9	7	1	66	16	6188
2014	Supervisor	26	39	17	11	6	1	65	17	2241
2014	Non-supervisor	23	38	20	10	7	1	62	18	6679
2011	Supervisor	25	38	20	11	5	1	64	16	2922
2011	Non-supervisor	24	37	21	10	6	1	62	17	7587

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	37	15	7	4	0	75	10	2640
2019	Non-supervisor	40	34	14	7	4	0	74	12	7960
2018	Supervisor	32	39	16	8	5	0	71	13	2234
2018	Non-supervisor	34	35	16	9	5	0	70	14	6507
2017	Supervisor	30	39	16	9	5	0	69	15	2170
2017	Non-supervisor	30	36	17	10	6	1	67	16	6194
2014	Supervisor	26	40	17	10	5	0	67	16	2240
2014	Non-supervisor	24	40	19	11	6	0	64	17	6678
2011	Supervisor	25	41	18	11	5	0	67	15	2921
2011	Non-supervisor	24	39	20	11	6	1	64	16	7566
2008	Supervisor	24	44	15	12	5	0	68	17	2095
2008	Non-supervisor	25	40	17	12	6	0	65	18	5751

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	26	20	11	6	2	0	62	17	2646
2019	Non-supervisor	34	25	18	10	8	4	1	62	19	7992
2018	Supervisor	31	27	22	12	7	2	0	59	19	2241
2018	Non-supervisor	30	25	20	11	8	4	1	58	20	6529
2017	Supervisor	29	26	22	11	8	3	0	57	20	2174
2017	Non-supervisor	28	27	19	11	9	5	1	58	22	6198
2014	Supervisor	26	28	22	14	8	3	0	55	22	2242
2014	Non-supervisor	24	27	20	13	10	5	1	54	24	6679
2011	Supervisor	27	28	20	13	8	4	1	57	22	2918
2011	Non-supervisor	25	26	20	12	10	5	1	55	23	7578
2008	Supervisor	26	31	19	13	7	3	1	59	21	2098
2008	Non-supervisor	25	29	18	13	10	5	1	57	23	5749

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	30	37	33	2650
2019	Non-supervisor	26	39	35	8004
2018	Supervisor	33	35	33	2246
2018	Non-supervisor	25	40	34	6558
2017	Supervisor	34	36	31	2173
2017	Non-supervisor	26	41	33	6201
2014	Supervisor	34	34	32	2243
2014	Non-supervisor	27	39	34	6679
2011	Supervisor	33	37	30	2919
2011	Non-supervisor	29	39	32	7596

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	18	37	37	3	1	4	788
2019	Non-supervisor	12	32	33	4	13	6	2055
2018	Supervisor	21	32	36	4	1	6	736
2018	Non-supervisor	14	31	35	5	8	7	1651
2017	Supervisor	22	29	38	4	1	6	736
2017	Non-supervisor	18	27	33	6	10	6	1588
2014	Supervisor	24	28	35	5	9999	8	771
2014	Non-supervisor	19	28	33	9	9999	12	1824
2011	Supervisor	24	31	31	6	9999	7	973
2011	Non-supervisor	19	29	33	6	9999	12	2227

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	42	5	2	1	0	4	91	4	2638
2019	Non-supervisor	34	45	10	6	2	1	1	82	8	7972

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	24	5	1	1	2	4	91	3	2638
2019	Non-supervisor	57	27	8	2	1	5	1	88	3	7978

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	2648
2019	Non-supervisor	11	89	7990
2018	Supervisor	12	88	2256
2018	Non-supervisor	13	87	6541

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	321
2019	Non-supervisor	48	52	853
2018	Supervisor	42	58	283
2018	Non-supervisor	52	48	830

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	321
2019	Non-supervisor	64	36	853
2018	Supervisor	55	45	283
2018	Non-supervisor	60	40	830

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	321
2019	Non-supervisor	3	97	853
2018	Supervisor	19	81	283
2018	Non-supervisor	3	97	830

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	321
2019	Non-supervisor	6	94	853
2018	Supervisor	10	90	283
2018	Non-supervisor	7	93	830

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	321
2019	Non-supervisor	3	97	853
2018	Supervisor	2	98	283
2018	Non-supervisor	3	97	830

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	321
2019	Non-supervisor	4	96	853
2018	Supervisor	6	94	283
2018	Non-supervisor	4	96	830

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	317
2019	Non-supervisor	31	69	844
2018	Supervisor	46	54	284
2018	Non-supervisor	36	64	827

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	317
2019	Non-supervisor	45	55	844
2018	Supervisor	41	59	284
2018	Non-supervisor	40	60	827

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	317
2019	Non-supervisor	47	53	844
2018	Supervisor	46	54	284
2018	Non-supervisor	46	54	827

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	317
2019	Non-supervisor	43	57	844
2018	Supervisor	43	57	284
2018	Non-supervisor	43	57	827

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	317
2019	Non-supervisor	30	70	844
2018	Supervisor	38	62	284
2018	Non-supervisor	29	71	827

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	317
2019	Non-supervisor	54	46	844
2018	Supervisor	51	49	284
2018	Non-supervisor	55	45	827

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	317
2019	Non-supervisor	32	68	844
2018	Supervisor	37	63	284
2018	Non-supervisor	31	69	827

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	317
2019	Non-supervisor	8	92	844
2018	Supervisor	4	96	284
2018	Non-supervisor	8	92	827

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	317
2019	Non-supervisor	11	89	844
2018	Supervisor	11	89	284
2018	Non-supervisor	9	91	827

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	317
2019	Non-supervisor	50	50	844
2018	Supervisor	42	58	284
2018	Non-supervisor	48	52	827

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	317
2019	Non-supervisor	20	80	844
2018	Supervisor	24	76	284
2018	Non-supervisor	21	79	827

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	317
2019	Non-supervisor	15	85	844
2018	Supervisor	17	83	284
2018	Non-supervisor	16	84	827

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	314
2019	Non-supervisor	51	49	840
2018	Supervisor	70	30	283
2018	Non-supervisor	51	49	831

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	314
2019	Non-supervisor	25	75	840
2018	Supervisor	37	63	283
2018	Non-supervisor	22	78	831

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	314
2019	Non-supervisor	8	92	840
2018	Supervisor	16	84	283
2018	Non-supervisor	7	93	831

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	314
2019	Non-supervisor	19	81	840
2018	Supervisor	10	90	283
2018	Non-supervisor	18	82	831

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	314
2019	Non-supervisor	7	93	840
2018	Supervisor	10	90	283
2018	Non-supervisor	8	92	831

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	314
2019	Non-supervisor	5	95	840
2018	Supervisor	6	94	283
2018	Non-supervisor	6	94	831

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	314
2019	Non-supervisor	13	87	840
2018	Supervisor	14	86	283
2018	Non-supervisor	14	86	831

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	314
2019	Non-supervisor	15	85	840
2018	Supervisor	15	85	283
2018	Non-supervisor	11	89	831

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	314
2019	Non-supervisor	26	74	840
2018	Supervisor	18	82	283
2018	Non-supervisor	28	72	831

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	298
2019	Non-supervisor	12	88	796
2018	Supervisor	13	87	267
2018	Non-supervisor	14	86	787

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	298
2019	Non-supervisor	21	79	796
2018	Supervisor	20	80	267
2018	Non-supervisor	22	78	787

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	298
2019	Non-supervisor	11	89	796
2018	Supervisor	9	91	267
2018	Non-supervisor	11	89	787

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	298
2019	Non-supervisor	7	93	796
2018	Supervisor	7	93	267
2018	Non-supervisor	8	92	787

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	298
2019	Non-supervisor	10	90	796
2018	Supervisor	13	87	267
2018	Non-supervisor	9	91	787

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	298
2019	Non-supervisor	8	92	796
2018	Supervisor	16	84	267
2018	Non-supervisor	10	90	787

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	298
2019	Non-supervisor	16	84	796
2018	Supervisor	14	86	267
2018	Non-supervisor	14	86	787

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	298
2019	Non-supervisor	17	83	796
2018	Supervisor	8	92	267
2018	Non-supervisor	15	85	787

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	298
2019	Non-supervisor	14	86	796
2018	Supervisor	12	88	267
2018	Non-supervisor	13	87	787

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	298
2019	Non-supervisor	31	69	796
2018	Supervisor	28	72	267
2018	Non-supervisor	28	72	787

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	298
2019	Non-supervisor	12	88	796
2018	Supervisor	9	91	267
2018	Non-supervisor	9	91	787

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	298
2019	Non-supervisor	48	52	796
2018	Supervisor	39	61	267
2018	Non-supervisor	47	53	787

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	298
2019	Non-supervisor	2	98	796
2018	Supervisor	2	98	267
2018	Non-supervisor	1	99	787

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	298
2019	Non-supervisor	52	48	796
2018	Supervisor	50	50	267
2018	Non-supervisor	50	50	787

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	298
2019	Non-supervisor	4	96	796
2018	Supervisor	3	97	267
2018	Non-supervisor	4	96	787

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	298
2019	Non-supervisor	11	89	796
2018	Supervisor	11	89	267
2018	Non-supervisor	11	89	787

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	2643
2019	Non-supervisor	13	87	7978

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	23	18	7	5	22	6	59	16	2647
2019	Non-supervisor	20	14	18	6	5	27	10	55	16	7990
2018	Supervisor	19	24	21	6	4	21	5	58	14	2243
2018	Non-supervisor	18	17	21	6	5	27	7	53	16	6549
2017	Supervisor	18	25	18	6	6	19	7	58	17	2175
2017	Non-supervisor	15	17	18	5	5	30	9	52	18	6200
2014	Supervisor	20	22	20	6	5	21	6	58	15	2242
2014	Non-supervisor	13	17	20	5	6	30	8	48	19	6682

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	35	16	5	3	5	1	75	8	2644
2019	Non-supervisor	35	28	16	5	3	11	1	72	9	7988
2018	Supervisor	34	37	15	5	3	6	0	75	9	2243
2018	Non-supervisor	29	32	18	5	4	11	1	70	10	6536
2017	Supervisor	31	36	16	5	5	6	1	72	11	2173
2017	Non-supervisor	27	32	17	5	4	14	2	69	11	6188
2014	Supervisor	31	35	18	5	3	8	1	72	9	2242
2014	Non-supervisor	22	30	20	5	4	16	2	63	12	6682
2011	Supervisor	32	41	15	4	2	5	0	77	7	2918
2011	Non-supervisor	28	35	17	5	3	11	1	71	9	7573

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	2648
2019	Non-supervisor	6	94	7980
2018	Supervisor	6	94	2246
2018	Non-supervisor	6	94	6539

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	143
2019	Non-supervisor	34	66	503
2018	Supervisor	26	74	135
2018	Non-supervisor	35	65	366

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	72	28	143
2019	Non-supervisor	78	22	503
2018	Supervisor	76	24	135
2018	Non-supervisor	79	21	366

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	143
2019	Non-supervisor	4	96	503
2018	Supervisor	9	91	135
2018	Non-supervisor	2	98	366

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	143
2019	Non-supervisor	9	91	503
2018	Supervisor	9	91	135
2018	Non-supervisor	7	93	366

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	143
2019	Non-supervisor	3	97	503

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	143
2019	Non-supervisor	8	92	503
2018	Supervisor	10	90	135
2018	Non-supervisor	10	90	366

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	140
2019	Non-supervisor	24	76	492
2018	Supervisor	15	85	135
2018	Non-supervisor	16	84	366

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	140
2019	Non-supervisor	17	83	492
2018	Supervisor	17	83	135
2018	Non-supervisor	15	85	366

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	140
2019	Non-supervisor	12	88	492
2018	Supervisor	7	93	135
2018	Non-supervisor	11	89	366

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	140
2019	Non-supervisor	5	95	492

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	140
2019	Non-supervisor	30	70	492
2018	Supervisor	34	66	135
2018	Non-supervisor	27	73	366

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	140
2019	Non-supervisor	21	79	492
2018	Supervisor	25	75	135
2018	Non-supervisor	22	78	366

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	140
2019	Non-supervisor	3	97	492

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	140
2019	Non-supervisor	4	96	492
2018	Supervisor	6	94	135
2018	Non-supervisor	7	93	366

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	140
2019	Non-supervisor	12	88	492
2018	Supervisor	11	89	135
2018	Non-supervisor	12	88	366

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	140
2019	Non-supervisor	15	85	492
2018	Supervisor	13	87	135
2018	Non-supervisor	18	82	366

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	140
2019	Non-supervisor	27	73	492
2018	Supervisor	29	71	135
2018	Non-supervisor	27	73	366

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	139
2019	Non-supervisor	27	73	488
2018	Supervisor	43	57	134
2018	Non-supervisor	31	69	366

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	139
2019	Non-supervisor	12	88	488
2018	Supervisor	14	86	134
2018	Non-supervisor	15	85	366

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	139
2019	Non-supervisor	6	94	488
2018	Supervisor	9	91	134
2018	Non-supervisor	8	92	366

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	139
2019	Non-supervisor	14	86	488
2018	Supervisor	14	86	134
2018	Non-supervisor	16	84	366

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	139
2019	Non-supervisor	3	97	488
2018	Supervisor	6	94	134
2018	Non-supervisor	5	95	366

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	139
2019	Non-supervisor	11	89	488
2018	Supervisor	13	87	134
2018	Non-supervisor	11	89	366

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	139
2019	Non-supervisor	13	87	488
2018	Supervisor	10	90	134
2018	Non-supervisor	9	91	366

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	139
2019	Non-supervisor	50	50	488
2018	Supervisor	39	61	134
2018	Non-supervisor	48	52	366

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	2639
2019	Non-supervisor	7	93	7983

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	19	20	3	2	27	6	63	7	2644
2019	Non-supervisor	22	15	19	3	3	29	9	59	9	7989
2018	Supervisor	20	23	21	3	3	25	6	63	8	2240
2018	Non-supervisor	19	17	22	3	3	31	6	57	9	6527
2017	Supervisor	20	23	19	2	3	27	7	64	7	2169
2017	Non-supervisor	16	18	18	2	3	35	8	59	9	6202
2014	Supervisor	21	19	21	2	2	28	7	62	6	2240
2014	Non-supervisor	13	17	20	2	3	36	8	54	10	6677

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	33	16	2	2	8	1	78	5	2641
2019	Non-supervisor	37	27	17	3	2	13	2	74	6	7980
2018	Supervisor	34	37	15	3	2	8	1	77	6	2238
2018	Non-supervisor	30	32	19	3	2	13	1	72	6	6527
2017	Supervisor	35	34	14	3	2	9	1	78	6	2169
2017	Non-supervisor	29	32	15	3	2	16	2	75	6	6195
2014	Supervisor	34	34	16	2	1	11	1	77	4	2240
2014	Non-supervisor	24	31	19	3	3	19	2	69	7	6680
2011	Supervisor	39	39	13	2	1	6	0	83	3	2914
2011	Non-supervisor	32	37	15	3	2	12	0	78	5	7556

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	28	23	13	16	1	48	29	2648
2019	Non-supervisor	25	26	22	13	13	1	52	26	7998
2018	Supervisor	14	25	25	17	18	1	40	35	2250
2018	Non-supervisor	20	23	23	14	18	1	44	32	6540
2017	Supervisor	18	21	21	17	21	2	40	38	2171
2017	Non-supervisor	19	23	20	15	20	3	43	36	6192

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	31	21	14	0	34	35	2643
2019	Non-supervisor	26	29	24	12	8	1	56	20	7992
2018	Supervisor	8	21	32	22	17	0	29	39	2250
2018	Non-supervisor	21	27	28	14	9	1	48	23	6539
2017	Supervisor	9	23	28	22	18	0	32	40	2171
2017	Non-supervisor	19	25	27	15	11	1	45	27	6198

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	29	28	18	11	0	1	43	29	2633
2019	Non-supervisor	32	29	20	10	7	0	1	63	17	7952
2018	Supervisor	9	27	31	20	13	0	0	36	33	2245
2018	Non-supervisor	26	29	23	13	7	0	2	57	20	6514
2017	Supervisor	11	28	28	18	15	0	1	38	33	2168
2017	Non-supervisor	23	27	23	13	9	1	3	52	24	6190

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	25	27	21	15	0	1	37	36	2639
2019	Non-supervisor	31	26	19	12	10	1	1	58	23	7963
2018	Supervisor	9	21	30	22	17	0	0	30	40	2236
2018	Non-supervisor	24	25	21	15	12	1	2	50	28	6512
2017	Supervisor	10	21	26	23	19	0	1	32	42	2173
2017	Non-supervisor	21	23	21	17	14	1	3	46	32	6188

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	28	19	10	7	0	3	63	18	2640
2019	Non-supervisor	56	22	10	5	3	1	5	82	8	7963
2018	Supervisor	29	27	21	11	8	0	3	58	20	2244
2018	Non-supervisor	49	22	13	5	4	1	6	77	10	6530
2017	Supervisor	27	29	20	11	9	0	4	59	20	2169
2017	Non-supervisor	43	23	13	5	5	1	10	74	11	6174

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	31	24	12	8	0	0	57	20	2640
2019	Non-supervisor	42	28	16	7	6	0	1	71	13	7960
2018	Supervisor	23	28	26	14	10	0	0	51	24	2248
2018	Non-supervisor	37	27	20	9	7	1	1	64	16	6518
2017	Supervisor	22	31	26	12	8	0	0	53	21	2164
2017	Non-supervisor	32	30	21	9	6	0	1	63	16	6185

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	38	22	10	5	0	0	63	15	2641
2019	Non-supervisor	35	32	19	8	5	1	1	69	12	7975
2018	Supervisor	19	37	26	12	5	0	0	57	17	2236
2018	Non-supervisor	28	31	23	10	5	1	2	61	16	6512
2017	Supervisor	21	37	23	11	7	0	1	58	18	2166
2017	Non-supervisor	28	31	21	10	6	1	2	61	17	6170

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	34	28	16	8	0	0	48	24	2638
2019	Non-supervisor	29	31	21	11	6	1	1	61	18	7973
2018	Supervisor	12	30	30	19	9	0	0	42	28	2238
2018	Non-supervisor	24	30	24	13	7	1	1	55	21	6518
2017	Supervisor	13	31	25	18	12	0	0	44	30	2165
2017	Non-supervisor	23	29	23	13	9	1	2	53	23	6183

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	34	23	12	6	0	0	58	19	2638
2019	Non-supervisor	33	29	20	10	6	1	1	63	17	7979
2018	Supervisor	18	33	27	15	7	0	0	51	22	2234
2018	Non-supervisor	28	30	22	12	7	1	1	59	19	6511
2017	Supervisor	21	32	22	14	10	0	1	54	24	2162
2017	Non-supervisor	28	30	20	13	7	1	2	59	20	6188

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	28	15	8	5	0	1	72	13	2639
2019	Non-supervisor	44	26	15	8	6	1	1	71	14	7967

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	32	25	11	6	0	1	57	18	2628
2019	Non-supervisor	33	29	20	10	7	1	1	63	17	7954
2018	Supervisor	19	29	26	16	9	0	0	48	25	2225
2018	Non-supervisor	29	28	22	12	7	1	1	58	20	6498
2017	Supervisor	20	27	26	15	12	0	0	47	27	2155
2017	Non-supervisor	26	29	20	13	8	1	2	57	22	6176

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	24	11	5	3	0	1	81	8	2638
2019	Non-supervisor	58	22	11	5	3	0	2	81	8	7963
2018	Supervisor	51	26	12	5	4	0	2	79	9	2229
2018	Non-supervisor	53	23	12	4	4	1	3	78	9	6492
2017	Supervisor	57	23	11	5	3	0	1	81	8	2167
2017	Non-supervisor	54	23	12	5	3	0	3	80	8	6188

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	11	5	1	1	0	6	92	3	2628
2019	Non-supervisor	72	13	5	2	1	1	6	91	4	7952
2018	Supervisor	72	15	5	2	1	1	5	91	4	2227
2018	Non-supervisor	68	15	6	2	2	1	5	88	5	6501

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	12	5	3	3	0	2	88	7	2638
2019	Non-supervisor	74	10	5	4	3	1	3	87	7	7980
2018	Supervisor	70	13	6	3	4	1	3	86	7	2225
2018	Non-supervisor	69	13	6	3	4	1	4	86	7	6501
2017	Supervisor	70	13	6	4	4	0	3	86	8	2173
2017	Non-supervisor	70	12	6	3	3	1	5	87	7	6185

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	28	11	3	2	1	84	5	2635
2019	Non-supervisor	64	21	7	3	2	2	87	5	7951
2018	Supervisor	52	29	11	4	2	1	83	6	2244
2018	Non-supervisor	59	22	10	4	2	2	83	7	6521
2017	Supervisor	55	27	10	4	3	2	83	6	2166
2017	Non-supervisor	58	24	8	4	2	4	85	6	6189

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	21	10	4	4	0	1	81	9	2633
2019	Non-supervisor	66	15	8	5	4	0	2	83	9	7939
2018	Supervisor	54	23	11	6	5	0	1	78	11	2244
2018	Non-supervisor	59	19	9	6	5	0	2	80	11	6500
2017	Supervisor	58	20	9	5	5	0	2	80	11	2169
2017	Non-supervisor	62	17	8	5	4	1	3	82	9	6194

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	31	13	6	3	0	1	78	8	2632
2019	Non-supervisor	66	5	2	1	0	0	26	96	2	7935
2018	Supervisor	45	31	15	5	3	0	1	77	8	2229
2018	Non-supervisor	60	6	2	1	0	1	30	94	2	6474
2017	Supervisor	47	30	14	5	3	0	2	78	8	2168
2017	Non-supervisor	59	6	2	1	1	0	31	95	2	6188

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	20	8	3	1	0	2	87	4	2632
2019	Non-supervisor	71	15	6	2	1	0	6	91	3	7954
2018	Supervisor	59	24	10	3	2	0	2	85	5	2239
2018	Non-supervisor	64	18	8	2	1	1	6	88	3	6487
2017	Supervisor	63	21	9	3	1	0	3	87	4	2158
2017	Non-supervisor	64	16	6	3	1	1	9	89	4	6155

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	11	3	1	2	0	2	94	3	2637
2019	Non-supervisor	65	14	7	4	5	1	3	83	10	7980
2018	Supervisor	76	14	4	1	2	0	2	92	3	2243
2018	Non-supervisor	61	15	8	5	6	1	4	80	11	6512
2017	Supervisor	76	12	4	2	2	0	3	91	4	2170
2017	Non-supervisor	61	16	8	4	4	1	5	82	9	6196

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	26	10	3	1	2	86	4	2635
2019	Non-supervisor	55	24	12	4	2	2	81	6	7961
2018	Supervisor	52	29	12	3	1	2	83	5	2244
2018	Non-supervisor	49	27	13	5	3	3	78	8	6508
2017	Supervisor	56	26	11	4	1	2	84	5	2166
2017	Non-supervisor	49	28	13	4	2	4	80	7	6188

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	28	42	16	4	38	20	2645
2019	Non-supervisor	20	35	30	11	4	56	14	7996
2018	Supervisor	8	26	41	19	6	34	25	2249
2018	Non-supervisor	15	33	34	12	5	49	16	6548
2017	Supervisor	6	24	43	19	9	30	27	2174
2017	Non-supervisor	13	29	37	14	6	42	20	6201

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	23	41	20	6	0	26	33	2633
2019	Non-supervisor	8	16	36	26	14	0	40	24	7947
2018	Supervisor	12	24	40	18	7	0	24	36	2213
2018	Non-supervisor	9	17	38	24	12	0	36	26	6457
2017	Supervisor	11	24	42	17	5	0	23	35	2167
2017	Non-supervisor	8	19	37	23	12	1	35	27	6181

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	42	11	5	1	1	82	6	2640
2019	Non-supervisor	38	39	13	5	2	2	78	8	7964
2018	Supervisor	38	41	12	5	3	1	80	8	2243
2018	Non-supervisor	33	41	15	6	3	3	76	9	6543
2017	Supervisor	29	43	16	7	3	2	74	10	2167
2017	Non-supervisor	23	40	18	8	5	6	67	14	6195

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	40	18	11	5	1	65	17	2647
2019	Non-supervisor	30	35	17	11	6	2	66	17	7984
2018	Supervisor	24	40	18	11	6	1	64	18	2256
2018	Non-supervisor	26	36	17	12	7	2	63	19	6543
2017	Supervisor	16	42	19	14	8	1	58	23	2173
2017	Non-supervisor	17	39	19	13	9	2	57	23	6199

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	2649
2019	Non-supervisor	15	85	8000
2017	Supervisor	13	87	2170
2017	Non-supervisor	16	84	6197
2014	Supervisor	12	88	2235
2014	Non-supervisor	16	84	6658

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	84	16	308
2019	Non-supervisor	79	21	1237
2017	Supervisor	79	21	274
2017	Non-supervisor	78	22	1041
2014	Supervisor	79	21	258
2014	Non-supervisor	81	19	1047

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	28	4	6	3	1	0	86	10	254
2019	Non-supervisor	50	32	7	8	2	0	1	83	10	963
2017	Supervisor	48	39	4	7	1	0	0	87	8	218
2017	Non-supervisor	44	38	7	7	4	0	0	82	11	813
2014	Supervisor	65	22	5	5	1	0	1	88	6	203
2014	Non-supervisor	50	32	7	7	3	1	1	83	10	842

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	33	23	14	11	1	0	17	83	2643
2019	Non-supervisor	27	31	21	11	8	1	1	28	72	7965
2018	Supervisor	20	30	25	11	13	1	0	20	80	2255
2018	Non-supervisor	29	26	21	12	10	1	1	29	71	6557
2017	Supervisor	25	28	21	12	12	1	0	26	74	2174
2017	Non-supervisor	30	23	20	11	13	2	1	31	69	6207

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	62	38	2148
2019	Non-supervisor	62	38	5667

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	2108
2019	Non-supervisor	39	61	5576
2018	Supervisor	27	73	1757
2018	Non-supervisor	31	69	4517

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	21	18	20	23	1	7	33	47	2108
2019	Non-supervisor	14	22	20	17	18	2	8	40	38	5571
2018	Supervisor	8	20	19	19	25	1	7	31	48	1765
2018	Non-supervisor	11	22	19	18	22	2	7	35	44	4532
2017	Supervisor	8	19	15	18	29	1	9	30	53	1567
2017	Non-supervisor	11	22	15	17	24	2	9	37	46	4122

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	13	17	21	35	1	7	20	61	2104
2019	Non-supervisor	9	19	19	19	25	2	7	31	48	5564
2018	Supervisor	4	11	16	21	40	2	6	17	66	1764
2018	Non-supervisor	6	14	16	20	35	2	6	22	61	4531
2017	Supervisor	3	9	12	17	48	3	9	13	73	1570
2017	Non-supervisor	5	10	12	17	44	3	9	18	69	4124

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	18	18	10	12	1	4	58	23	2603
2019	Non-supervisor	42	18	14	9	9	1	7	65	20	7883
2018	Supervisor	36	17	17	11	13	0	5	57	25	2253
2018	Non-supervisor	38	16	14	10	12	1	9	59	25	6536

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment