2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	40	7	13	5	75	18	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	42	8	15	4	73	20	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	43	7	19	5	69	24	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	42	8	13	4	75	18	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	48	4	7	15	73	22	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	42	8	15	4	73	19	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	37	10	18	3	69	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	43	7	14	5	74	19	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	54	6	13	6	74	20	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	42	8	15	5	73	19	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	42	8	14	5	74	19	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	42	7	16	4	72	20	283

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	13	7	5	4	1	84	9	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	61	21	7	7	3	0	83	11	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	65	19	8	7	1	1	84	8	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	61	21	6	7	4	0	82	11	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	52	27	13	5	2	0	79	7	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	20	6	7	3	0	83	11	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	22	6	5	6	1	83	11	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	20	7	8	3	0	83	10	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	60	14	13	13	0	0	74	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	62	21	7	7	3	0	83	10	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	21	7	8	3	0	82	11	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	20	6	6	3	0	85	9	285

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	33	9	10	5	0	76	15	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	32	8	12	7	0	72	20	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	34	11	11	8	1	70	19	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	31	8	12	7	0	73	19	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	36	9	12	10	0	69	22	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	32	8	12	7	0	73	19	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	27	12	13	8	1	67	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	33	8	12	7	0	73	19	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	42	13	0	6	0	80	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	32	8	12	7	0	72	19	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	33	6	11	7	1	75	18	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	30	11	13	8	0	69	20	285

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	41	19	13	5	0	64	18	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	36	15	15	9	1	60	24	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	38	18	12	10	1	61	21	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	36	15	16	8	1	61	24	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	35	17	17	11	0	54	28	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	37	16	14	9	1	61	23	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	32	20	12	10	1	58	22	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	38	15	15	9	1	61	24	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	41	23	13	6	0	58	19	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	37	16	15	9	1	61	24	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	36	14	18	8	0	59	26	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	38	17	11	9	1	62	20	284

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	34	14	6	3	0	0	78	9	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	32	10	11	5	1	0	74	16	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	33	13	9	5	0	0	73	14	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	32	9	11	5	1	0	75	15	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	28	21	10	7	0	0	62	17	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	32	10	10	5	1	0	75	15	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	41	10	9	5	0	0	76	14	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	43	31	11	10	5	1	0	74	15	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	41	32	14	7	0	0	7	78	7	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	32	10	10	5	0	0	74	15	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	31	10	10	4	1	0	75	15	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	33	10	10	5	0	0	74	15	284

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	30	12	11	3	3	0	74	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	28	11	10	7	1	1	71	18	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	31	10	14	6	0	0	71	19	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	28	12	9	7	2	1	71	17	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	33	18	7	8	0	0	67	15	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	28	11	11	7	1	1	71	18	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	46	26	14	11	3	0	1	72	14	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	29	11	10	7	1	0	71	18	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	30	38	6	20	6	0	0	68	26	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	28	11	10	7	1	1	71	17	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	27	12	12	7	2	0	69	19	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	30	11	9	7	1	1	73	16	282

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	36	11	10	5	74	15	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	33	17	7	8	68	14	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	35	18	6	5	71	11	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	33	16	7	8	69	16	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	33	24	7	5	64	12	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	33	16	7	8	69	15	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	31	17	9	11	63	20	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	34	16	7	7	70	13	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	27	22	0	6	72	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	35	34	16	7	7	69	15	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	33	16	7	8	69	15	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	34	16	7	7	70	14	285

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	23	22	10	8	0	61	18	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	30	16	15	13	1	56	28	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	33	13	15	13	0	59	28	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	27	18	14	12	1	56	26	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	29	18	16	17	0	49	33	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	29	16	15	12	1	57	26	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	27	19	18	10	1	52	28	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	29	16	14	12	1	57	27	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	22	20	14	0	0	67	14	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	29	16	15	12	1	56	27	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	28	15	16	12	1	56	29	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	30	18	13	12	0	57	25	285

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	31	19	9	3	0	69	11	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	40	13	13	7	0	67	20	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	36	16	15	4	0	65	19	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	40	14	12	7	1	68	19	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	39	21	14	5	0	60	19	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	39	14	12	6	0	67	19	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	40	17	12	8	1	62	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	39	14	13	6	0	68	19	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	64	6	6	0	0	87	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	38	14	13	6	0	66	19	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	39	13	13	6	1	68	19	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	38	15	12	6	0	66	19	282

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	25	11	5	3	0	81	7	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	38	12	7	3	1	77	10	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	41	13	8	2	0	77	9	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	35	12	7	4	1	78	10	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	35	13	7	0	2	79	7	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	37	12	7	3	0	78	10	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	38	16	6	7	0	72	12	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	36	11	7	2	1	79	10	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	36	29	6	0	0	65	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	41	36	12	7	3	0	78	10	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	35	13	7	3	1	77	10	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	38	11	6	4	0	79	10	285

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	32	13	7	11	0	68	19	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	32	15	13	11	0	61	25	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	35	12	15	10	0	62	26	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	31	15	12	11	1	61	23	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	40	7	16	14	0	63	30	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	32	15	12	11	0	61	23	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	32	16	14	10	0	59	24	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	32	14	12	11	1	62	24	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	23	26	0	13	0	61	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	32	14	13	11	0	62	24	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	28	14	13	13	1	59	26	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	37	15	12	9	0	65	21	284

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	61	24	11	1	3	85	4	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	30	10	6	3	82	8	545
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	28	12	5	2	81	7	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	53	29	9	5	3	83	8	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	58	29	7	7	0	87	7	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	29	10	5	3	82	8	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	29	10	7	5	78	12	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	29	10	5	2	83	7	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	30	13	6	0	81	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	53	29	10	5	3	82	8	608
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	29	10	6	2	82	8	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	29	10	4	3	83	8	283

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	28	18	9	5	0	1	67	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	32	14	14	11	0	0	60	25	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	32	18	13	9	0	1	60	22	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	31	14	13	11	0	0	61	25	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	20	23	9	15	0	2	52	24	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	32	14	13	10	0	0	62	24	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	30	14	21	8	0	1	57	29	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	32	15	12	11	0	0	62	23	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	40	41	6	13	0	0	0	81	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	31	15	13	11	0	0	61	24	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	31	13	14	13	1	0	60	27	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	31	17	13	8	0	1	63	20	285

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	27	26	8	4	0	63	12	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	29	15	12	10	0	63	23	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	30	19	13	8	0	60	22	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	29	15	11	10	0	64	21	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	30	13	17	10	3	59	28	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	29	16	11	9	0	63	21	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	29	18	15	7	0	60	22	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	29	16	11	10	0	63	21	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	47	30	6	0	0	64	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	29	16	12	10	0	63	22	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	29	14	13	11	0	62	24	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	29	18	10	8	0	63	18	283

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	32	15	8	5	0	72	13	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	35	14	12	8	1	65	20	543
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	36	18	11	6	0	65	17	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	34	13	12	8	1	67	20	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	37	12	10	10	0	68	19	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	35	15	12	8	1	66	19	577
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	30	17	11	10	0	61	21	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	36	14	12	7	1	67	19	523
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	42	20	7	6	0	67	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	35	14	12	8	1	66	20	606
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	36	14	13	7	1	65	20	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	33	15	10	8	0	67	18	281

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	30	15	5	2	0	77	8	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	36	11	7	5	0	77	12	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	35	13	5	3	0	79	8	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	35	11	7	5	0	77	13	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	44	14	3	0	0	83	3	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	34	11	7	5	0	77	12	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	36	12	7	5	1	75	12	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	43	35	11	6	5	0	78	11	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	35	13	0	6	0	80	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	35	11	7	5	0	77	11	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	35	11	7	5	0	76	13	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	36	12	5	4	0	79	10	285

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	38	14	4	4	1	0	78	8	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	32	18	10	6	0	1	66	17	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	33	18	6	5	1	2	70	12	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	32	17	10	6	0	1	66	17	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	41	9	11	7	2	0	73	18	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	32	18	9	6	0	1	67	15	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	27	18	11	8	1	2	63	19	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	33	17	9	6	0	1	68	15	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	42	0	13	13	6	0	72	28	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	32	18	9	6	0	1	67	15	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	36	17	11	7	1	1	65	18	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	28	17	8	5	0	1	69	13	283

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	27	22	18	12	1	0	30	48	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	27	34	16	7	1	1	24	41	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	26	37	17	7	2	0	24	38	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	28	31	16	8	1	2	25	44	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	33	27	17	7	2	0	24	48	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	27	33	16	8	1	1	24	42	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	30	29	14	7	2	5	23	46	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	27	33	17	8	1	1	25	42	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	6	33	23	13	17	6	0	33	42	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	27	33	16	7	1	1	24	42	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	30	33	15	8	0	1	23	44	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	25	33	18	8	2	2	27	40	285

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	23	23	23	13	2	2	37	39	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	22	27	18	13	2	2	33	40	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	24	26	21	12	3	1	35	38	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	21	26	18	13	2	2	32	40	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	17	35	19	10	5	0	31	33	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	22	26	19	13	2	2	33	40	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	28	20	21	9	2	5	33	46	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	21	27	18	14	2	1	33	38	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	28	23	23	8	6	0	33	43	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	22	26	19	13	2	2	33	39	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	21	28	18	13	3	1	32	39	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	24	23	21	13	2	3	35	40	284

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	24	24	16	14	1	3	31	44	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	20	29	17	10	2	3	29	41	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	14	32	17	12	2	3	31	36	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	22	27	17	11	2	3	29	43	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	12	23	19	9	2	2	30	46	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	21	28	17	11	2	3	29	41	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	22	24	20	6	2	4	28	46	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	20	29	17	12	2	3	30	40	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	24	6	13	8	6	9	25	67	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	20	29	17	11	2	3	30	40	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	21	28	15	11	3	3	28	43	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	19	28	19	11	1	3	32	39	284

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	14	36	20	14	1	0	35	29	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	17	33	22	14	1	2	38	28	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	18	37	20	14	2	0	34	28	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	16	32	23	15	1	2	38	29	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	14	43	20	15	2	0	35	21	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	17	33	22	14	1	2	37	29	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	20	34	22	9	1	5	33	30	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	16	33	22	15	1	1	38	28	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	27	13	24	13	17	6	0	33	42	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	11	17	34	22	14	1	2	37	28	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	18	31	20	15	1	1	36	31	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	15	36	24	14	1	2	39	25	282

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	17	24	18	15	1	1	34	42	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	21	27	16	12	2	2	30	42	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	25	28	15	10	2	2	26	44	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	19	26	17	14	2	2	32	41	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	23	26	8	23	2	0	32	41	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	21	27	17	12	2	2	30	42	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	21	28	16	8	2	5	26	44	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	21	27	16	14	2	2	31	41	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	20	7	6	27	6	0	36	57	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	21	27	16	12	2	2	30	41	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	20	27	16	12	3	1	29	43	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	21	27	16	14	1	3	31	40	284

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	15	20	19	19	4	4	41	38	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	21	24	18	12	5	3	32	42	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	20	29	16	15	4	2	34	35	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	21	21	18	12	5	3	33	44	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	25	17	12	15	11	0	30	51	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	20	24	18	13	4	3	33	41	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	17	24	21	9	3	5	33	41	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	21	23	17	13	5	3	33	42	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	15	34	6	16	16	0	26	33	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	21	23	18	13	4	3	33	42	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	23	22	19	11	5	2	32	44	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	18	25	17	15	4	4	34	38	284

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	27	21	13	15	1	0	29	49	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	25	31	12	11	2	1	24	44	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	23	33	11	12	1	1	23	43	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	26	29	13	11	2	1	25	45	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	27	21	17	11	2	0	29	49	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	25	31	12	12	2	1	24	44	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	28	31	11	8	1	3	20	47	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	25	30	12	12	2	1	25	44	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	27	21	0	29	17	6	0	50	50	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	25	31	12	11	2	1	24	44	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	25	30	12	10	4	1	23	46	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	25	31	12	14	0	2	26	43	283

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	28	33	11	13	1	0	24	43	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	25	33	15	9	1	1	24	43	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	25	31	16	9	1	1	25	43	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	26	34	14	9	1	1	23	42	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	21	42	4	12	2	0	17	40	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	26	32	15	9	1	1	24	43	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	29	26	15	12	1	2	28	45	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	25	34	14	9	1	1	23	42	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	20	14	32	13	14	6	0	29	37	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	26	33	14	9	1	1	24	43	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	26	34	13	9	1	0	23	43	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	25	32	16	9	1	1	25	42	285

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	65	22	6	0	3	0	5	91	3	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	65	19	7	4	4	1	1	86	7	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	66	20	7	2	1	1	3	90	3	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	65	19	7	4	4	0	1	85	8	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	66	19	5	6	0	0	4	88	7	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	19	7	3	4	1	1	86	7	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	68	16	7	3	4	0	3	86	7	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	65	20	7	3	3	1	1	86	7	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	52	41	0	0	0	0	6	100	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	66	19	7	3	4	1	1	86	7	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	64	20	6	4	5	1	1	85	9	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	19	8	2	2	0	1	88	4	285

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	36	11	9	6	2	4	72	16	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	26	17	10	9	8	4	60	21	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	30	13	11	7	5	4	66	20	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	26	17	9	9	8	4	59	21	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	29	23	10	2	11	8	57	15	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	27	16	9	9	7	4	62	21	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	21	20	6	8	13	2	60	16	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	28	15	10	9	6	5	61	21	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	14	48	16	0	0	6	16	80	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	26	16	10	9	7	4	61	21	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	27	17	11	10	8	4	57	24	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	26	16	8	6	7	4	66	16	284

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	37	7	9	5	0	1	78	14	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	26	11	10	9	3	0	69	20	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	29	9	10	11	1	1	70	21	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	26	11	10	7	3	0	70	18	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	26	15	5	12	0	2	67	18	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	27	10	11	8	3	0	70	19	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	25	18	8	4	2	1	69	13	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	27	9	11	9	3	0	70	20	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	30	6	13	0	0	6	79	14	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	41	27	11	10	8	3	0	70	19	608
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	25	10	13	9	4	0	67	23	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	29	12	7	7	1	0	74	14	282

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	30	7	11	5	0	1	77	16	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	34	8	7	5	1	0	81	12	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	34	7	9	5	0	1	79	14	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	34	8	7	5	1	0	81	12	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	47	36	5	7	3	0	2	85	10	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	34	8	8	5	1	0	80	12	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	31	10	7	2	0	1	81	9	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	34	7	8	5	1	0	80	13	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	43	6	13	0	0	6	79	14	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	46	34	8	7	5	1	0	80	12	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	34	8	10	5	1	0	76	15	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	34	7	5	4	0	0	85	9	284

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	42	9	6	4	0	1	81	10	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	32	15	8	5	2	0	71	14	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	33	12	8	6	1	1	74	14	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	33	15	8	4	2	0	71	13	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	29	15	9	5	0	2	71	14	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	33	14	8	5	2	0	72	13	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	35	15	8	4	2	2	72	12	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	33	14	8	5	2	0	72	13	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	41	53	0	0	0	0	6	100	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	33	15	8	5	2	0	71	13	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	30	16	10	6	3	0	67	16	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	37	12	6	4	1	1	78	10	284

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	30	13	6	2	2	6	76	10	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	23	15	6	6	3	5	70	13	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	19	19	6	3	3	4	70	9	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	25	14	6	6	3	5	72	14	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	35	19	8	0	0	5	72	8	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	23	15	6	6	3	5	71	13	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	23	16	3	5	3	3	74	9	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	24	15	6	6	3	5	71	13	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	33	9	0	0	0	14	89	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	23	15	6	6	3	5	71	13	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	23	14	7	6	3	5	69	15	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	24	16	4	4	3	4	74	9	285

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	30	10	12	5	1	2	72	17	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	29	12	11	10	1	0	66	21	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	33	14	12	7	0	1	67	19	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	28	12	10	11	1	0	66	22	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	46	12	15	5	0	2	67	21	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	28	12	11	10	1	0	67	21	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	37	9	5	10	2	1	75	16	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	28	13	12	10	1	1	65	22	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	42	7	0	0	0	6	93	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	36	29	12	11	10	1	0	66	21	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	25	13	11	11	1	0	65	22	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	33	11	11	8	1	1	68	20	285

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	28	12	6	4	1	1	78	10	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	45	25	13	7	8	2	0	71	16	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	24	14	7	7	3	1	71	15	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	45	25	13	7	8	2	0	72	15	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	38	5	10	7	0	2	77	18	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	24	13	7	8	2	0	71	15	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	24	11	5	8	2	3	75	14	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	25	13	7	8	2	0	71	15	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	31	13	0	0	0	6	86	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	45	25	13	7	8	2	0	72	15	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	26	13	7	8	2	0	71	15	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	46	24	12	7	7	2	1	73	14	283

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	29	12	5	5	2	1	77	11	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	28	13	9	9	2	0	69	18	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	28	13	13	6	1	1	68	19	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	28	12	7	9	2	0	71	16	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	35	14	10	7	0	2	68	18	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	28	12	8	9	2	0	70	17	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	32	13	6	8	1	1	72	15	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	28	12	9	8	2	0	70	18	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	44	6	0	0	0	6	93	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	28	13	9	9	2	0	70	18	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	26	14	7	10	2	0	68	18	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	31	11	10	7	1	0	72	17	285

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	77	13	5	0	1	0	4	93	1	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	80	12	3	1	2	1	1	94	4	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	80	13	2	1	2	1	3	96	2	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	80	12	3	2	2	0	1	93	4	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	74	17	2	0	2	0	4	95	2	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	80	12	3	1	2	0	1	94	4	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	82	8	4	1	2	0	3	92	4	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	79	13	3	1	2	1	1	94	3	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	94	0	0	0	0	0	6	100	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	79	12	3	1	2	0	1	94	4	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	79	13	2	2	2	1	1	94	4	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	81	10	4	1	2	0	2	93	3	284

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	74	17	2	1	1	1	3	95	3	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	18	6	3	6	1	2	84	9	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	71	17	4	2	5	1	1	89	7	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	18	7	3	6	1	3	84	9	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	21	5	8	3	0	8	83	11	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	18	6	2	6	1	2	85	8	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	63	18	7	2	4	1	5	87	6	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	65	18	6	3	6	1	2	85	9	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	20	13	9	0	0	6	76	10	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	65	18	6	3	6	1	2	86	9	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	19	6	4	6	1	3	83	11	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	69	17	5	1	5	1	2	89	6	284

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	20	11	3	4	3	1	83	7	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	58	21	8	5	6	2	0	81	11	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	21	6	5	5	4	1	83	10	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	21	9	4	7	1	0	80	11	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	30	19	0	5	0	2	75	5	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	60	20	7	5	6	2	0	81	11	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	55	23	9	6	5	1	1	80	11	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	59	20	8	4	6	2	0	81	11	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	64	13	16	0	0	0	6	83	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	58	21	8	4	6	2	0	81	11	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	21	8	4	7	2	0	81	11	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	21	9	5	5	2	0	81	10	284

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	24	10	9	2	2	0	78	12	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	26	10	8	7	1	0	75	15	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	24	12	8	5	1	1	74	13	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	27	9	8	7	1	0	76	15	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	35	17	5	3	2	2	74	8	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	25	10	8	7	1	0	75	15	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	27	7	6	8	2	0	78	15	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	26	11	8	6	1	0	75	15	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	43	0	0	0	6	0	100	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	49	26	10	8	7	1	0	75	15	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	27	11	9	6	1	0	74	15	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	24	9	7	7	1	1	77	14	285

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	20	20	6	13	6	0	58	21	14
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	38	12	12	9	2	6	64	22	105
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	38	13	9	6	3	3	70	17	31
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	35	14	12	11	2	6	61	24	88
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	54	9	15	10	4	0	65	26	22
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	32	14	10	9	2	6	63	21	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	23	12	9	13	3	9	61	25	55
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	47	14	13	6	1	1	66	20	64

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	35	16	7	4	6	0	71	12	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	26	13	10	9	10	1	64	21	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	31	18	9	6	8	1	63	17	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	26	12	10	9	10	1	65	21	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	33	0	14	7	14	0	75	25	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	27	14	10	8	9	1	64	20	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	25	17	11	5	13	1	62	19	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	28	13	10	9	9	1	65	20	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	14	13	0	0	13	9	84	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	28	13	10	8	10	1	64	21	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	26	13	10	9	9	1	64	21	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	29	14	9	7	11	1	66	19	284

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	36	18	12	6	1	0	63	19	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	28	16	13	12	3	1	57	27	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	34	19	12	9	3	1	59	21	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	27	15	14	12	3	1	57	27	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	29	12	14	12	2	0	61	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	28	17	13	11	3	1	57	25	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	23	24	14	9	6	1	50	25	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	30	15	13	12	2	1	59	26	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	33	13	13	0	6	9	69	15	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	28	16	13	12	3	1	57	26	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	28	14	14	13	3	1	57	28	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	29	18	12	10	3	1	58	23	284

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	29	19	18	9	4	0	52	28	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	26	19	15	13	8	1	49	30	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	35	17	18	9	6	1	53	28	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	23	20	14	14	8	1	48	30	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	36	18	7	17	5	0	56	25	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	26	19	15	12	7	1	49	30	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	15	30	16	9	9	1	38	29	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	29	17	15	13	7	1	51	30	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	30	13	26	0	6	0	59	28	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	26	19	15	13	7	1	49	30	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	24	20	15	15	7	0	47	32	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	29	18	15	10	8	1	52	28	284

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	36	24	18	6	3	0	51	24	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	29	17	16	15	5	1	48	33	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	32	19	19	9	5	1	50	30	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	29	18	15	16	5	1	48	33	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	36	21	15	10	5	0	51	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	29	18	16	14	5	1	48	33	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	18	26	19	8	8	1	41	30	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	32	17	16	15	4	1	50	33	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	35	35	0	0	13	0	60	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	30	18	17	14	4	1	48	33	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	30	18	14	18	4	1	48	34	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	29	19	19	10	6	1	49	30	284

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	20	15	5	3	8	2	75	8	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	22	10	4	3	8	1	81	8	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	19	9	5	4	9	3	80	10	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	23	11	5	3	7	1	80	8	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	31	6	5	10	8	0	77	16	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	21	11	5	2	8	2	81	8	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	24	11	6	4	10	2	76	12	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	22	10	4	3	7	1	81	8	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	52	6	26	0	0	16	0	69	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	51	22	10	5	3	7	2	81	8	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	54	21	10	4	2	6	1	82	7	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	23	11	5	4	9	2	78	10	285

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	42	17	10	4	1	1	69	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	39	19	10	6	2	0	64	17	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	38	20	13	4	2	1	61	18	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	40	18	9	6	2	0	66	16	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	30	14	17	5	2	2	63	23	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	40	19	10	6	2	0	65	16	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	36	18	12	7	3	1	61	20	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	40	18	10	5	2	0	65	16	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	64	0	6	0	6	6	93	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	39	19	11	6	2	0	64	17	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	41	18	9	5	3	0	66	15	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	38	19	12	6	1	1	63	18	285

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	29	22	18	9	3	1	49	28	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	30	21	18	13	3	0	45	33	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	33	22	12	13	3	1	51	26	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	28	21	21	13	3	0	44	34	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	16	17	21	21	4	2	36	45	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	31	22	18	12	3	0	46	31	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	29	23	20	12	2	1	44	33	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	30	21	18	13	4	0	46	32	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	28	31	7	22	6	6	32	33	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	30	21	19	13	3	0	46	32	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	32	21	17	14	4	0	45	33	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	27	22	20	11	3	1	46	32	282

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	30	16	7	8	2	1	68	15	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	32	14	12	8	3	1	65	21	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	31	15	11	5	4	1	67	17	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	33	13	12	9	3	1	65	21	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	36	12	9	12	3	5	63	23	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	32	14	12	8	3	0	66	20	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	38	12	13	5	4	2	68	19	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	31	14	11	8	3	1	65	20	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	26	6	0	6	9	6	85	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	32	14	12	8	3	1	65	20	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	31	14	12	10	3	0	63	22	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	34	14	11	6	4	1	68	17	285

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	26	20	6	7	3	1	65	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	35	19	9	7	2	0	65	16	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	38	18	9	6	1	1	66	15	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	32	19	9	7	2	0	64	16	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	35	14	17	10	0	2	59	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	34	19	8	6	2	0	65	15	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	39	20	10	3	2	1	66	13	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	33	19	9	7	2	0	64	16	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	37	13	6	0	0	6	80	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	34	19	9	7	2	0	64	16	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	31	18	10	7	2	0	64	18	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	37	21	7	6	2	0	66	13	284

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	22	20	12	15	4	5	48	30	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	20	17	18	20	9	2	40	41	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	23	20	16	16	7	3	42	36	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	20	17	17	20	9	2	40	42	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	10	21	12	14	24	13	5	39	47	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	20	18	17	19	8	2	41	40	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	14	21	25	12	9	4	34	42	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	22	17	15	20	8	2	42	40	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	28	13	13	0	19	6	66	17	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	20	18	17	20	8	2	40	40	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	20	17	17	22	9	1	38	43	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	22	18	17	16	8	3	44	37	282

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	29	15	16	9	1	2	58	26	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	30	18	14	14	5	0	52	29	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	33	12	20	12	5	1	53	34	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	29	19	13	13	4	0	52	27	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	11	30	15	22	12	7	2	45	38	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	30	18	14	13	4	0	53	28	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	30	24	13	7	4	2	53	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	30	16	15	14	4	0	53	30	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	46	9	20	0	0	6	68	22	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	30	18	14	13	4	0	52	29	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	26	18	14	16	5	0	49	32	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	35	17	15	10	4	1	57	26	282

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	23	12	16	23	0	4	47	41	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	20	18	17	23	3	3	39	42	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	18	18	18	22	3	5	37	44	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	22	17	17	23	2	2	41	41	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	14	19	19	26	2	6	30	49	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	21	17	17	22	3	3	41	41	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	18	17	21	21	3	4	37	45	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	21	17	16	23	2	3	41	41	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	9	14	13	35	13	8	6	28	57	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	21	17	17	23	2	3	40	42	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	20	18	16	25	2	3	38	42	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	21	15	19	20	3	3	42	42	285

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	28	18	7	5	0	2	69	12	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	24	13	8	8	2	4	69	17	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	32	11	5	4	1	3	79	9	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	21	14	9	9	2	4	66	19	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	27	9	7	8	2	7	74	16	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	24	13	8	8	1	4	69	17	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	18	17	5	4	3	4	72	9	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	25	12	9	8	1	4	69	18	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	20	6	13	16	0	6	62	31	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	24	13	8	7	2	4	70	16	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	26	12	9	11	2	4	66	21	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	22	15	7	4	1	4	73	11	284

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	10	7	6	8	1	13	77	15	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	11	10	5	10	3	13	70	18	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	13	10	4	10	2	13	73	16	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	10	10	6	9	3	13	70	18	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	18	7	2	2	5	10	86	5	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	10	10	5	10	2	13	70	18	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	9	9	6	7	2	10	75	15	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	11	10	5	10	3	13	70	18	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	21	13	6	0	9	29	68	10	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	50	10	10	5	10	2	12	71	18	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	11	9	4	11	3	13	71	18	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	10	11	6	8	2	12	71	16	284

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	25	16	7	4	0	4	71	12	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	20	20	7	7	2	4	64	15	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	21	18	7	4	1	5	69	12	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	21	20	7	8	2	4	64	15	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	26	28	0	3	5	5	66	3	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	20	19	7	7	2	4	65	15	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	19	18	7	4	3	4	69	12	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	21	19	7	7	2	5	64	15	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	44	13	13	0	0	6	73	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	20	19	7	7	2	4	65	15	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	20	21	7	9	2	5	60	17	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	22	17	7	4	2	4	71	12	283

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	19	15	6	8	0	6	69	15	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	16	18	11	10	5	5	57	23	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	20	13	11	7	3	5	65	20	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	15	19	10	10	5	5	56	23	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	14	33	6	5	13	5	46	14	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	17	17	11	10	4	5	59	23	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	16	19	12	5	7	4	60	19	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	17	18	10	10	4	5	58	23	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	28	29	20	0	0	6	48	21	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	16	17	10	10	5	5	59	22	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	14	19	11	13	4	5	53	26	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	20	16	11	6	5	5	64	18	284

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	15	14	16	9	0	4	60	26	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	17	11	9	12	4	7	64	23	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	15	14	9	10	3	6	63	21	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	17	11	10	13	4	6	63	25	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	25	7	12	10	5	7	68	24	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	16	12	9	12	3	6	63	24	578
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	16	14	10	6	5	6	66	19	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	17	11	9	13	3	6	63	25	522
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	21	6	13	0	0	14	77	16	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	17	12	9	12	4	6	63	24	607
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	16	10	9	14	3	7	62	27	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	18	13	9	9	4	6	65	20	281

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	62	15	8	5	3	1	5	83	8	73
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	18	8	5	4	2	5	82	9	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	18	9	3	2	3	6	84	6	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	57	18	8	6	4	2	5	81	10	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	59	12	5	7	2	5	10	83	11	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	58	18	8	5	4	2	5	82	9	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	64	18	8	2	1	2	5	89	3	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	57	18	8	6	4	2	6	81	10	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	17	15	11	0	0	7	72	12	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	58	18	8	5	4	2	5	82	9	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	20	10	6	5	2	5	78	11	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	16	6	4	2	3	6	87	7	282

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	62	13	7	6	8	0	4	78	14	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	13	9	5	8	6	4	75	15	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	56	14	8	9	9	2	2	73	19	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	12	9	4	8	6	4	77	13	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	5	9	15	5	8	5	67	23	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	14	9	5	8	5	4	76	14	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	64	11	7	3	4	6	5	84	8	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	13	9	6	9	5	4	74	16	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	65	0	13	7	0	9	6	77	8	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	56	13	9	5	8	5	4	76	15	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	14	8	5	10	7	4	74	17	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	61	12	9	6	5	4	3	78	12	282

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	19	11	5	10	0	6	72	16	73
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	16	11	8	7	4	5	71	16	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	21	11	8	7	2	3	73	16	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	15	11	8	8	3	6	71	17	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	5	12	23	7	6	5	53	34	40
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	18	11	7	7	3	5	72	15	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	19	9	7	2	4	6	80	10	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	16	12	8	8	3	5	70	18	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	54	0	13	7	7	10	8	66	17	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	49	17	11	8	7	3	5	71	16	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	16	12	8	10	3	5	67	19	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	17	10	8	4	3	5	76	13	282

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	47	16	4	9	3	4	69	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	33	22	14	9	4	1	53	24	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	41	20	10	7	3	1	61	18	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	32	22	14	9	4	1	53	24	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	19	30	17	7	7	2	40	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	36	21	13	9	3	1	56	22	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	31	26	13	6	6	1	51	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	35	21	13	9	3	1	56	23	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	9	56	22	6	0	0	6	70	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	34	21	13	9	4	1	55	23	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	33	22	15	10	3	1	52	26	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	37	21	11	7	5	1	59	18	285

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	40	13	5	8	0	1	74	13	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	37	16	11	5	1	0	67	17	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	41	20	8	5	0	1	66	14	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	37	14	11	6	2	0	68	17	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	34	22	6	8	3	2	62	14	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	38	16	11	5	1	0	68	16	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	40	14	8	5	1	1	72	14	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	37	16	11	6	1	0	67	17	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	33	6	23	0	0	6	69	24	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	38	16	10	6	1	0	68	16	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	35	16	13	6	1	0	64	19	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	41	15	7	5	1	1	72	12	283

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	33	12	5	4	2	1	78	9	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	37	17	6	4	2	1	72	10	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	34	20	6	3	1	1	71	9	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	37	16	5	5	2	0	74	10	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	39	14	13	2	5	2	68	17	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	36	17	5	4	2	1	73	10	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	38	16	5	2	1	1	76	7	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	36	17	6	5	2	1	72	11	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	37	40	7	9	0	0	6	83	10	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	36	17	5	4	2	1	73	10	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	36	17	5	6	2	0	71	11	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	38	16	6	2	2	1	75	9	283

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	35	9	6	4	0	1	81	10	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	34	11	10	5	0	0	74	15	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	31	11	12	5	0	1	72	17	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	35	10	8	5	0	0	76	14	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	28	12	16	8	0	2	64	24	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	35	11	9	5	0	0	76	14	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	44	10	6	4	1	1	79	11	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	32	11	10	5	0	0	74	15	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	42	0	0	0	0	6	100	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	34	11	9	5	0	0	74	15	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	30	12	10	5	0	0	72	16	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	39	9	8	5	0	1	78	13	283

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	38	12	10	5	0	1	72	16	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	28	21	10	9	1	0	59	20	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	30	24	7	9	1	1	60	16	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	29	18	11	9	1	0	61	21	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	33	12	17	10	2	2	60	28	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	29	20	10	9	1	0	61	19	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	25	25	12	6	2	1	56	18	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	30	19	10	9	1	0	62	19	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	36	0	13	0	0	6	87	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	29	20	10	9	1	0	60	19	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	26	19	11	10	1	0	59	21	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	33	20	9	8	2	1	63	17	283

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	39	8	10	6	0	1	75	17	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	32	17	12	9	1	0	61	21	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	29	21	12	6	1	1	61	18	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	34	15	12	9	1	0	64	21	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	37	16	18	5	0	2	61	23	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	32	16	11	9	1	0	63	20	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	26	23	16	4	1	1	56	20	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	34	15	11	9	1	0	64	20	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	36	0	6	6	0	6	87	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	32	17	12	8	1	0	63	21	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	31	15	12	10	1	0	63	22	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	34	17	12	6	1	1	63	19	281

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	29	17	9	11	2	1	61	21	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	20	20	14	14	4	1	50	30	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	21	20	14	10	3	2	54	25	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	21	19	13	15	4	1	50	30	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	23	18	9	7	13	2	59	19	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	21	19	14	14	3	1	51	29	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	19	17	17	12	6	2	50	32	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	21	20	13	14	3	1	51	28	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	54	27	0	6	6	0	6	87	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	21	20	13	14	4	1	50	29	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	20	21	12	15	3	0	51	28	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	22	17	15	13	5	2	52	30	283

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	40	35	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	30	36	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	36	35	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	30	36	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	23	59	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	32	34	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	32	37	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	31	36	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	20	42	39	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	31	36	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	30	36	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	33	36	285

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	38	37	0	14	0	20
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	26	37	5	9	6	181
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	26	36	2	3	6	48
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	28	37	5	12	6	153
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	20	32	7	4	3	28
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	29	37	4	11	6	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	31	37	5	11	5	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	23	36	4	8	6	85

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	38	9	0	0	3	3	90	0	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	39	10	5	3	1	2	82	7	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	40	10	2	1	1	1	87	3	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	39	10	5	3	2	2	82	8	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	41	15	2	3	0	4	80	5	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	39	10	4	2	1	2	84	7	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	40	16	6	1	1	3	75	8	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	43	39	9	4	2	1	2	85	6	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	37	33	16	8	0	0	6	75	9	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	39	10	4	2	1	2	84	6	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	37	10	4	3	2	2	82	8	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	41	10	4	1	1	2	85	5	283

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	24	5	7	1	4	3	86	8	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	26	10	3	3	5	1	82	7	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	26	10	3	2	3	1	84	6	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	25	10	3	3	5	2	82	7	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	28	7	8	0	2	5	84	9	40
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	25	10	3	3	5	1	83	7	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	30	17	1	2	4	2	79	4	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	25	8	4	3	5	1	84	7	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	45	42	6	0	0	0	6	93	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	53	25	10	3	3	5	1	83	7	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	24	11	3	4	5	1	81	7	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	27	8	4	2	4	2	86	6	282

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	71	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	76	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	75	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	76	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	78	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	75	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	86	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	73	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	100	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	75	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	71	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	81	285

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	48	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	59	133
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	67	42
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	114
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	43	57	156
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	58	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	55	54

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	48	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	76	24	133
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	72	28	42
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	73	27	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	43	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	75	25	143
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	73	27	156
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	78	22	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	36	54

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	5	95	156

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	79	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	92	133
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	89	143
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	90	156

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	95	133
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	4	96	156

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	143
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	6	94	156

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	62	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	59	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	54	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	63	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	59	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	60	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	61	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	56	53

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	60	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	44	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	57	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	42	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	44	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	46	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	43	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	52	53

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	51	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	65	35	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	63	37	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	38	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	42	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	37	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	62	38	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	65	35	53

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	48	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	52	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	52	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	52	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	65	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	50	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	48	52	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	55	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	46	53

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	57	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	50	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	46	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	65	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	50	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	49	51	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	50	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	53	53

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	55	45	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	45	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	43	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	46	114
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	55	45	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	52	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	33	53

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	70	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	65	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	62	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	66	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	66	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	61	53

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	4	96	155

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	86	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	86	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	12	88	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	82	53

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	52	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	64	36	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	67	33	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	60	40	114
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	62	38	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	63	37	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	41	53

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	86	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	78	114
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	80	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	79	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	81	53

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	75	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	76	132
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	75	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	76	114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	74	142
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	76	155
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	75	102
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	53

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	31	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	43	130
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	52	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	38	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	60	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	60	40	140
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	58	42	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	47	53

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	69	130
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	66	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	69	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	69	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	69	53

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	75	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	84	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	80	53

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	79	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	77	130
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	73	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	79	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	78	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	80	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	73	53

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	91	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	84	53

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	140
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	91	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	92	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	53

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	85	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	87	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	87	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	85	53

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	79	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	79	130
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	77	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	79	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	84	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	71	53

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	41
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	79	112
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	79	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	100
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	84	53

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	12	88	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	82	47

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	86	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	84	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	47

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	91	139

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	93	126
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	7	93	139

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	8	92	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	47

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	8	92	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	47

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	76	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	71	47

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	63	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	84	126
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	82	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	79	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	47

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	83	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	82	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	47

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	63	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	60	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	68	47

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	83	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	81	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	47

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	58	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	61	39	126
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	59	41	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	46	47

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	57	43	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	43	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	41	47

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	13
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	126
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	5	95	139

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	87	139
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	92
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	47

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	70	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	78	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	77	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	78	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	82	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	77	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	85	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	76	523
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	75	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	80	282

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	17	21	13	10	11	8	45	29	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	14	19	10	12	21	7	42	31	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	20	20	13	8	14	4	49	26	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	12	19	9	13	22	8	40	33	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	14	19	12	10	21	10	40	32	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	14	19	10	12	20	7	43	30	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	12	24	3	8	27	9	45	18	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	15	19	12	13	19	7	42	33	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	36	14	22	6	0	7	14	64	8	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	14	19	10	12	21	7	42	31	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	12	20	12	14	20	6	38	35	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	17	19	8	10	21	8	49	25	284

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	25	19	10	7	5	2	61	18	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	26	18	8	9	9	1	61	19	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	30	18	10	8	6	1	61	19	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	24	18	8	9	9	1	61	19	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	27	24	3	8	11	0	62	11	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	25	18	9	9	8	1	61	20	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	31	19	3	5	8	2	69	10	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	25	18	9	10	8	1	59	21	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	27	28	0	0	0	0	72	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	25	18	9	9	8	1	61	20	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	23	20	10	10	8	1	56	21	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	29	16	7	8	9	2	66	16	285

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	81	73
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	80	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	76	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	80	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	89	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	78	525
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	76	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	282

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	69	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	66	93
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	66	86
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	69	40

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	86	14	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	82	18	93
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	0	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	82	18	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	83	17	86
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	83	17	40

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	5	95	116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	116

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	100	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	100	111
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	93
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	100	116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	86
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	40

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	93	93
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	93	86
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	83	40

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	96	111

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	86	33
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	93	93
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	90	116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	116

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	81	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	90
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	88	39

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	7	93	112

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	72	107
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	61	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	73	90
2019	Blind or visual impairment (unable to see or difficulty seeing)	51	49	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	72	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	56	44	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	72	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	46	54	39

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	39

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	6	94	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	112

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	112

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	61	39	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	65	35	107
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	61	39	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	66	34	90
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	71	29	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	50	39

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	100	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	100	107
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	90
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	100	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	39

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	82	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	81	90
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	40	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	65	107
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	51	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	66	90
2019	Blind or visual impairment (unable to see or difficulty seeing)	51	49	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	63	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	58	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	61	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	39

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	83	90
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	79	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	79	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	83	39

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	87	90
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	82	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	80	39

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	59	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	90
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	47	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	77	112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	71	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	39

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	7	93	112

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	15
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	95	107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	112

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	73	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	85	90
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	72	39

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	79	90
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	77	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	82	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	71	39

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	32
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	63	90
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	54	46	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	68	112
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	37	63	83
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	73	39

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	58	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	93	85

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	6	94	85
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	87

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	83	85

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	86	85

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	49	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	59	41	85
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	54	46	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	42	87

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	0	100	12
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	95	85
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	10
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	87

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	84	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	83	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	83	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	84	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	81	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	84	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	83	524
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	82	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	283

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	17	24	1	9	15	10	54	13	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	14	22	9	7	24	6	45	23	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	20	20	9	7	20	7	51	22	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	13	23	8	8	24	6	44	22	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	22	17	9	8	24	2	54	23	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	14	23	8	7	23	6	46	22	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	11	28	4	3	28	6	46	11	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	15	21	9	8	22	6	46	24	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	30	21	28	6	0	0	14	59	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	14	22	8	8	23	6	46	23	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	11	25	10	9	21	5	39	27	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	19	19	7	5	25	7	56	17	284

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	24	24	1	7	7	1	65	9	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	26	17	7	7	12	1	64	16	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	27	19	7	7	9	1	63	15	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	25	18	6	7	12	1	64	16	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	23	17	5	8	15	0	65	14	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	26	18	7	7	11	1	64	16	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	30	20	4	2	11	1	70	7	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	25	18	7	8	11	1	63	17	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	21	41	0	0	0	0	59	0	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	26	18	7	7	11	1	64	16	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	22	21	7	9	11	1	58	18	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	30	14	6	5	11	1	72	12	285

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	15	17	17	27	0	2	38	45	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	22	20	12	22	1	1	44	35	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	18	20	15	19	0	1	46	34	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	22	20	13	24	1	1	43	37	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	24	24	7	23	0	0	46	30	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	21	19	13	23	1	1	43	37	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	17	26	13	23	1	0	38	36	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	22	19	13	23	0	1	45	37	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	14	13	40	6	27	0	0	27	33	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	21	19	13	23	1	1	44	36	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	22	19	13	25	1	1	44	38	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	19	21	14	21	0	1	43	35	284

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	25	24	15	18	0	43	33	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	28	25	15	12	1	46	28	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	31	27	11	13	0	48	25	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	26	24	17	13	1	45	30	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	24	26	13	14	0	48	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	28	25	16	13	1	46	29	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	24	27	13	17	1	42	31	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	28	25	16	12	0	47	28	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	9	44	0	20	26	0	54	46	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	27	26	15	13	1	46	28	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	25	24	18	14	0	43	33	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	31	27	12	11	1	49	24	285

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	37	21	10	16	0	0	53	26	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	30	20	13	11	0	1	55	24	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	27	23	15	9	0	0	53	24	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	32	20	12	12	0	1	56	24	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	31	17	11	16	0	2	55	28	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	31	21	13	11	0	0	55	24	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	29	19	16	11	0	1	54	27	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	31	21	12	11	0	0	55	24	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	37	13	7	19	0	0	61	26	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	31	21	13	11	0	1	55	24	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	31	21	13	13	1	0	53	25	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	30	20	13	9	0	1	57	23	283

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	17	20	11	28	0	0	42	39	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	23	20	18	15	2	1	45	34	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	24	23	16	16	3	1	43	33	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	22	19	17	17	1	1	45	35	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	16	15	21	18	0	4	42	42	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	23	21	17	17	2	1	45	34	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	20	17	18	21	1	1	42	40	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	23	21	17	16	2	1	45	34	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	14	15	7	32	0	0	46	39	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	23	20	17	16	2	1	45	35	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	23	20	17	18	2	0	44	35	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	23	20	17	16	1	2	45	34	283

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	26	11	0	14	0	6	74	15	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	23	12	8	5	0	6	75	13	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	23	11	3	5	0	8	79	9	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	24	12	8	6	0	6	73	15	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	49	19	11	7	9	2	3	71	17	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	24	12	7	5	0	6	75	13	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	27	7	12	5	0	9	74	19	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	23	12	6	6	0	6	75	12	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	16	7	0	35	0	0	58	35	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	46	24	12	7	5	0	6	75	13	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	22	11	8	5	1	5	74	14	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	25	12	5	6	0	7	75	12	283

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	18	20	16	14	0	0	51	29	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	27	19	11	11	0	1	57	23	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	29	18	9	11	0	1	62	20	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	24	20	13	12	0	1	54	25	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	36	12	14	15	0	0	59	30	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	25	20	12	11	0	1	56	23	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	31	22	6	9	1	1	62	15	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	25	19	13	12	0	1	55	25	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	13	16	7	32	0	0	44	39	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	26	20	12	11	0	1	57	23	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	24	19	14	13	0	1	53	27	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	27	20	10	10	0	1	60	20	285

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	24	25	10	10	0	1	54	21	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	31	24	12	8	0	2	55	21	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	29	24	13	7	0	1	56	20	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	30	25	11	9	0	2	54	21	463
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	29	18	24	12	0	0	47	35	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	30	25	11	8	0	2	55	19	585
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	28	27	12	8	0	2	52	21	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	30	24	12	8	0	2	55	21	529
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	29	41	0	13	0	0	46	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	30	24	12	8	0	2	55	21	614
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	30	25	12	10	1	1	53	22	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	30	24	11	7	0	2	56	19	285

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	25	22	17	16	0	2	44	33	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	28	28	14	10	1	1	47	25	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	33	25	16	10	1	0	49	26	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	26	28	14	11	1	1	46	25	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	27	24	24	7	0	0	45	31	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	28	28	14	11	1	1	47	25	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	27	29	10	12	0	2	48	23	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	28	27	15	11	1	1	46	26	523
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	16	30	21	14	19	0	0	45	33	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	28	27	14	11	1	1	47	25	607
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	26	29	16	11	1	0	43	28	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	31	26	12	10	0	2	51	23	279

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	21	19	15	10	0	3	54	26	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	30	23	13	10	0	1	54	23	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	32	22	13	10	1	1	55	23	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	28	23	13	10	0	1	53	24	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	31	22	14	12	3	2	50	26	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	29	22	13	10	0	1	54	23	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	28	24	8	11	0	1	56	20	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	30	22	14	10	0	1	53	24	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	16	13	38	13	19	0	0	30	32	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	30	22	13	10	0	1	54	23	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	27	26	14	10	0	0	50	24	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	33	18	12	10	0	3	58	23	284

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	30	20	10	10	1	3	57	22	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	25	18	12	11	0	1	59	24	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	31	16	12	9	0	1	63	21	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	24	19	12	12	1	2	57	24	458
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	24	23	11	15	0	0	52	26	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	26	18	12	11	1	1	59	23	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	32	18	6	12	0	1	63	19	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	24	18	13	11	1	1	57	24	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	35	13	7	13	0	0	67	20	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	25	18	12	11	0	1	58	23	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	24	19	12	12	1	1	56	24	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	27	16	11	10	0	2	61	22	282

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	27	14	12	14	0	60	25	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	27	23	13	11	2	52	24	545
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	28	25	12	9	2	53	21	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	27	21	14	12	1	53	26	457
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	22	24	14	14	5	46	29	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	28	22	13	11	1	53	24	578
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	23	25	14	14	1	47	28	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	28	22	13	11	2	54	24	523
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	29	32	13	13	13	0	61	26	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	27	23	13	11	2	53	24	607
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	29	22	15	11	0	52	26	337
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	26	22	11	12	3	54	23	283

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	26	11	4	5	2	80	9	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	45	23	15	7	8	2	69	16	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	25	15	9	5	2	71	14	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	23	14	6	8	1	71	15	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	52	27	7	7	7	0	79	14	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	23	15	7	8	2	70	15	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	25	18	6	7	1	68	13	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	23	14	7	8	2	71	15	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	52	14	21	7	6	0	66	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	46	23	14	7	8	2	71	15	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	22	14	7	8	1	70	16	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	25	15	7	7	2	71	14	283

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	28	6	11	13	0	3	69	25	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	19	16	8	8	1	2	68	16	545
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	22	15	11	8	0	2	64	20	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	19	14	8	8	1	2	69	16	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	21	14	17	12	3	3	55	30	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	20	14	8	8	0	2	69	16	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	20	13	9	3	0	2	75	12	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	20	15	9	9	1	2	66	18	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	25	0	13	28	0	0	58	42	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	46	20	15	9	8	1	2	68	17	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	17	15	7	10	1	2	67	18	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	24	14	10	6	0	3	69	17	281

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	15	10	10	13	0	4	66	23	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	16	10	5	9	1	3	75	15	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	57	13	11	8	8	0	3	72	16	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	17	9	5	10	1	3	74	16	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	12	11	8	9	3	0	71	18	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	16	10	5	10	1	3	74	16	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	17	5	3	7	1	6	83	11	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	54	16	11	6	10	1	2	72	17	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	29	13	8	6	0	0	72	14	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	55	16	10	6	10	1	3	74	16	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	19	11	6	10	1	3	71	17	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	61	13	8	5	9	1	4	77	14	284

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	21	9	7	6	0	4	77	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	27	10	3	4	1	2	82	8	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	28	9	4	2	1	2	84	6	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	53	25	10	4	5	1	2	81	9	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	61	25	7	2	2	3	0	88	4	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	26	10	4	4	1	2	81	9	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	59	20	8	5	4	0	3	82	10	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	27	10	4	4	1	2	81	8	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	48	14	0	6	0	0	79	6	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	26	10	4	4	1	2	82	8	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	28	10	4	5	0	1	80	9	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	24	9	4	3	1	2	83	7	282

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	18	9	6	11	4	72	18	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	18	13	8	8	2	71	16	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	17	14	7	7	2	72	14	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	18	12	8	9	2	71	17	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	21	7	7	9	0	76	17	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	17	13	7	9	2	71	17	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	17	14	2	7	3	76	9	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	18	12	9	9	2	70	18	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	37	7	8	6	0	79	14	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	52	17	12	7	9	2	71	17	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	18	13	9	10	2	68	19	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	17	11	6	8	2	75	14	281

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	14	1	3	1	0	30	93	5	75
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	9	3	2	1	1	29	91	5	544
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	14	2	1	1	1	28	94	3	160
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	8	3	3	1	1	30	90	6	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	12	0	5	2	0	26	91	9	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	54	9	3	2	1	1	30	91	5	578
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	7	2	3	2	0	28	90	7	94
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	10	3	2	1	1	30	91	5	525
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	13	15	7	6	0	30	60	19	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	55	9	3	2	1	1	29	92	5	606
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	8	3	2	1	1	30	92	4	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	11	3	3	1	1	28	90	6	281

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	18	5	9	4	12	80	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	65	14	9	3	1	7	86	5	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	60	15	8	5	3	10	82	9	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	65	14	9	3	1	7	86	4	461
2019	Blind or visual impairment (unable to see or difficulty seeing)	67	7	7	7	2	10	82	11	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	15	9	3	1	8	85	5	581
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	64	17	5	5	3	5	86	9	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	14	9	3	1	8	85	5	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	46	6	7	27	6	6	56	36	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	64	15	9	3	1	8	86	5	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	64	14	10	3	1	7	84	5	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	15	7	4	2	8	85	7	283

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	14	7	8	5	0	7	78	14	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	62	16	6	5	6	1	4	82	12	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	63	16	5	7	4	1	5	83	12	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	61	16	7	5	7	1	4	81	12	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	63	12	8	9	4	3	0	78	14	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	61	16	6	5	6	1	5	82	12	582
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	68	21	3	4	2	0	2	91	6	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	60	15	7	6	7	1	5	79	14	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	27	17	6	6	0	0	70	13	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	62	16	6	6	6	1	5	82	12	611
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	56	17	7	7	8	1	4	77	16	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	67	14	5	4	3	0	5	87	8	284

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	30	25	5	4	1	66	9	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	25	17	7	6	2	69	14	546
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	33	14	5	2	3	77	8	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	24	20	8	7	2	65	15	460
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	29	10	9	14	0	67	22	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	26	19	7	5	2	68	12	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	28	15	2	4	2	79	6	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	26	19	8	6	2	66	14	526
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	7	42	16	7	22	6	52	31	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	41	26	18	7	5	2	69	13	609
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	27	20	9	8	2	62	17	340
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	25	16	5	3	2	76	8	282

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	29	29	14	14	0	43	28	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	25	35	18	10	0	37	28	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	28	34	17	10	0	40	26	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	24	34	18	11	0	37	29	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	12	40	23	9	0	27	33	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	26	34	17	11	0	38	28	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	21	34	17	9	1	39	27	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	26	34	17	11	0	37	28	527
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	6	30	24	7	32	0	36	39	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	12	25	34	18	10	0	38	28	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	24	33	19	12	0	34	32	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	27	35	15	9	0	41	24	284

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	26	31	17	10	2	28	41	74
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	21	33	16	9	0	25	42	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	21	38	16	8	0	24	37	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	22	31	16	9	0	25	44	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	26	29	12	15	0	27	44	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	21	33	16	8	0	25	42	580
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	26	34	14	11	1	26	39	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	21	33	16	8	0	25	42	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	23	23	17	27	11	0	38	45	12
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	22	33	16	9	0	25	42	610
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	22	30	15	8	0	23	47	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	22	36	18	10	1	28	36	284

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	44	10	2	4	0	83	6	73
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	36	13	10	6	2	70	17	548
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	39	14	7	3	1	76	10	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	36	12	10	7	2	70	17	459
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	41	9	7	5	5	78	12	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	37	13	9	6	2	71	16	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	43	15	6	4	2	74	10	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	36	12	10	6	2	71	16	523
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	30	51	13	7	0	0	80	7	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	37	13	9	6	2	71	16	608
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	36	12	11	8	2	69	19	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	38	13	8	4	2	75	11	282

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	38	14	17	8	3	59	27	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	30	21	15	14	1	50	29	549
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	30	25	16	10	1	49	26	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	31	19	15	14	1	51	30	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	28	25	16	11	0	48	27	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	31	20	15	13	1	51	29	583
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	36	17	17	10	1	55	28	97
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	30	21	15	13	1	50	29	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	34	23	20	0	0	58	20	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	30	20	15	13	1	51	29	612
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	28	21	18	14	1	47	33	342
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	34	20	12	11	2	56	24	283

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	66	34	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	46	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	60	40	164
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	46	462
2019	Blind or visual impairment (unable to see or difficulty seeing)	49	51	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	44	584
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	55	98
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	42	528
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	58	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	56	44	613
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	60	40	341
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	49	285

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	85	15	50
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	80	20	302
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	87	13	98
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	78	22	254
2019	Blind or visual impairment (unable to see or difficulty seeing)	84	16	20
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	81	19	332
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	73	27	44
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	82	18	308
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	81	19	206
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	80	20	146

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	24	12	7	0	2	81	7	42
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	45	25	9	17	4	0	70	21	241
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	31	9	12	2	0	77	14	85
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	22	9	17	4	1	70	21	198
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	6	5	46	6	0	43	52	17
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	26	9	13	3	1	74	17	266
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	46	6	19	0	3	74	20	32
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	49	22	9	15	4	0	71	19	251
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	22	10	12	4	1	73	17	166
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	29	8	20	3	1	70	23	117

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	21	15	15	17	3	3	28	72	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	27	18	14	16	2	1	23	77	544
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	25	20	13	12	4	1	27	73	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	26	17	15	18	1	1	22	78	457
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	37	17	15	15	2	0	15	85	41
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	25	18	14	16	2	1	24	76	579
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	26	25	13	14	2	0	21	79	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	26	17	14	17	2	1	24	76	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	45	0	20	0	6	8	24	76	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	25	18	14	17	2	1	23	77	607
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	26	17	14	17	2	1	23	77	339
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	26	19	14	15	2	1	23	77	281

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	44	51
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	37	412
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	46	115
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	65	35	348
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	59	34
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	64	36	429
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	40	75
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	37	388
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	68	32	252
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	44	211

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	81	51
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	65	406
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	68	115
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	67	342
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	33
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	69	424
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	69	75
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	66	382
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	65	247
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	69	210

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	10	18	13	43	2	5	19	62	51
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	19	16	16	27	1	8	35	47	406
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	22	17	14	28	2	8	34	47	115
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	17	16	16	29	1	8	32	50	342
2019	Blind or visual impairment (unable to see or difficulty seeing)	6	30	11	17	21	0	16	42	45	34
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	17	17	16	29	1	7	32	49	423
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	21	22	11	26	0	9	34	41	75
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	17	15	17	29	2	8	33	51	382
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	17	15	16	30	1	7	34	50	247
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	19	18	15	27	2	10	31	48	210

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	2	4	13	19	58	4	0	6	80	51
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	17	15	18	32	2	8	28	56	405
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	16	16	18	38	3	3	23	60	115
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	15	14	18	34	2	9	26	58	341
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	15	11	19	29	3	16	27	59	34
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	15	15	18	35	2	7	25	59	422
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	8	21	20	12	29	0	11	32	45	75
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	14	13	20	36	2	7	24	61	381
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	15	14	18	34	2	8	27	57	245
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	16	14	19	36	2	7	24	60	211

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	20	10	10	30	2	6	46	43	76
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	14	15	12	17	1	7	52	32	544
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	14	13	10	19	1	7	55	31	163
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	15	15	12	19	1	7	50	34	457
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	11	21	9	10	0	12	54	21	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	15	14	12	19	1	7	51	34	578
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	13	17	14	20	0	3	48	35	96
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	15	14	11	18	1	8	52	33	524
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	6	13	0	33	0	22	40	43	13
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	15	15	12	18	1	7	51	33	607
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	15	15	12	19	2	7	49	34	338
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	14	13	12	18	0	7	53	32	282

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment