2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	42	8	15	5	73	19	630
2019	Not a person with a disability	41	43	5	9	3	84	11	9952
2017	Person with a disability	25	41	6	15	13	66	28	519
2017	Not a person with a disability	32	46	5	11	5	79	16	7826
2014	Person with a disability	30	42	7	13	9	72	22	503
2014	Not a person with a disability	33	46	6	10	4	80	14	8387
2011	Person with a disability	32	45	5	14	4	77	18	509
2011	Not a person with a disability	37	46	5	9	3	83	12	9893
2008	Person with a disability	32	45	7	9	7	77	16	406
2008	Not a person with a disability	40	45	5	7	2	85	10	7431

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	62	21	7	7	3	0	83	10	633
2019	Not a person with a disability	62	24	6	6	2	1	86	8	9940
2017	Person with a disability	58	26	6	7	3	1	84	10	519
2017	Not a person with a disability	58	25	6	7	3	1	83	10	7822
2014	Person with a disability	59	25	5	6	3	1	85	9	501
2014	Not a person with a disability	55	25	7	8	3	1	81	11	8378
2011	Person with a disability	60	22	6	8	3	1	83	11	509
2011	Not a person with a disability	57	23	7	8	4	1	81	12	9889
2008	Person with a disability	56	22	6	10	4	1	79	14	406
2008	Not a person with a disability	56	24	6	9	4	1	81	13	7419

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	32	9	12	7	0	0	73	19	632
2019	Not a person with a disability	46	35	7	8	3	0	0	82	11	9942
2017	Person with a disability	31	38	8	13	10	0	0	69	23	519
2017	Not a person with a disability	41	38	8	9	4	0	0	79	13	7820
2014	Person with a disability	38	34	9	12	7	0	1	72	19	501
2014	Not a person with a disability	42	38	7	8	4	0	0	81	12	8383
2011	Person with a disability	39	34	9	10	7	1	0	73	17	510
2011	Not a person with a disability	41	39	8	8	4	0	0	80	12	9867

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	36	16	15	9	1	60	24	630
2019	Not a person with a disability	30	40	13	12	5	0	70	17	9920
2018	Person with a disability	22	38	13	15	11	2	61	27	531
2018	Not a person with a disability	26	45	11	13	5	0	71	18	8216
2017	Person with a disability	21	32	9	18	19	1	54	37	520
2017	Not a person with a disability	27	39	12	13	8	0	67	21	7821
2014	Person with a disability	21	36	11	16	15	1	58	31	503
2014	Not a person with a disability	25	38	13	15	8	0	64	23	8387
2011	Person with a disability	26	38	12	14	8	2	65	23	510
2011	Not a person with a disability	30	42	12	10	5	1	72	15	9886
2008	Person with a disability	25	37	15	9	12	1	63	22	407
2008	Not a person with a disability	29	42	13	10	4	1	72	15	7433

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	32	11	10	5	74	15	629
2019	Not a person with a disability	50	36	8	5	2	86	6	9882
2017	Person with a disability	38	35	9	10	8	73	18	517
2017	Not a person with a disability	48	38	7	5	2	86	6	7801
2014	Person with a disability	40	34	9	10	6	75	16	502
2014	Not a person with a disability	45	40	8	5	2	85	7	8380

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	28	11	10	7	1	1	71	18	629
2019	Not a person with a disability	50	32	9	5	3	0	1	82	8	9921
2018	Person with a disability	38	32	12	10	7	1	0	70	18	529
2018	Not a person with a disability	46	34	10	6	3	0	1	81	9	8202
2017	Person with a disability	36	29	10	14	11	0	0	65	25	518
2017	Not a person with a disability	44	35	10	7	4	0	1	79	10	7812
2014	Person with a disability	32	31	13	13	9	0	1	64	23	502
2014	Not a person with a disability	36	36	13	8	5	0	1	73	13	8383
2011	Person with a disability	34	34	11	10	10	1	1	69	20	509
2011	Not a person with a disability	38	37	12	8	4	0	1	76	12	9885

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	34	16	7	7	69	14	631
2019	Not a person with a disability	38	40	12	6	4	78	10	9944
2018	Person with a disability	30	38	14	10	8	68	18	528
2018	Not a person with a disability	35	41	12	7	4	76	11	8175
2017	Person with a disability	27	42	12	9	10	69	19	518
2017	Not a person with a disability	32	45	11	7	4	77	12	7826
2014	Person with a disability	27	40	13	11	9	67	20	503
2014	Not a person with a disability	29	45	13	9	5	74	14	8387
2011	Person with a disability	30	37	15	8	10	67	18	509
2011	Not a person with a disability	34	41	13	8	4	75	12	9880
2008	Person with a disability	35	36	11	8	10	71	18	404
2008	Not a person with a disability	34	42	12	7	4	77	11	7405

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	29	17	15	12	1	0	56	27	633
2019	Not a person with a disability	30	38	16	10	6	0	0	68	16	9940
2018	Person with a disability	22	27	17	15	17	0	1	50	33	531
2018	Not a person with a disability	28	36	18	10	7	0	0	64	18	8195
2017	Person with a disability	20	29	12	20	20	0	0	49	39	520
2017	Not a person with a disability	27	36	17	12	8	0	0	63	20	7820
2014	Person with a disability	19	32	15	16	18	0	0	51	34	503
2014	Not a person with a disability	22	37	19	14	9	0	0	58	23	8385
2011	Person with a disability	19	32	17	15	17	0	0	51	32	509
2011	Not a person with a disability	23	38	18	12	8	0	0	62	20	9894

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	38	14	13	6	0	66	19	628
2019	Not a person with a disability	32	43	12	9	4	0	75	13	9910
2018	Person with a disability	25	33	17	13	12	1	58	25	530
2018	Not a person with a disability	30	42	13	10	5	0	72	15	8208
2017	Person with a disability	24	36	12	15	13	0	60	28	519
2017	Not a person with a disability	28	43	13	10	5	0	71	15	7825

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	37	12	7	3	0	78	10	632
2019	Not a person with a disability	44	39	10	5	2	0	83	7	9900
2018	Person with a disability	41	38	10	5	5	1	80	10	529
2018	Not a person with a disability	42	42	9	4	2	0	85	6	8190
2017	Person with a disability	35	38	12	7	9	1	73	16	518
2017	Not a person with a disability	38	43	11	5	3	0	81	8	7819
2014	Person with a disability	35	40	12	6	7	0	75	13	502
2014	Not a person with a disability	36	43	12	5	3	1	79	8	8382
2011	Person with a disability	36	38	13	7	6	0	75	13	510
2011	Not a person with a disability	37	42	12	6	3	1	80	8	9890
2008	Person with a disability	40	34	11	7	7	1	75	14	406
2008	Not a person with a disability	41	40	11	5	3	1	81	8	7425

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	32	15	12	11	1	61	24	632
2019	Not a person with a disability	33	38	14	9	5	0	71	14	9931
2018	Person with a disability	24	29	16	15	16	0	53	31	531
2018	Not a person with a disability	31	39	15	9	6	0	70	15	8175
2017	Person with a disability	19	32	13	15	21	0	51	36	519
2017	Not a person with a disability	29	37	15	10	8	0	67	18	7815

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	29	10	5	3	82	8	627
2019	Not a person with a disability	51	34	10	3	2	85	5	9894
2018	Person with a disability	50	32	10	5	4	82	9	530
2018	Not a person with a disability	49	36	10	4	2	85	5	8150
2017	Person with a disability	48	33	10	4	5	81	9	518
2017	Not a person with a disability	50	36	9	3	2	86	5	7810
2014	Person with a disability	59	26	7	4	3	85	7	503
2014	Not a person with a disability	57	31	8	3	1	88	4	8382
2011	Person with a disability	57	27	9	5	2	84	7	509
2011	Not a person with a disability	56	33	8	2	1	89	3	9894

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	31	15	13	11	0	61	24	632
2019	Not a person with a disability	32	37	15	9	6	0	69	15	9903
2018	Person with a disability	22	34	16	12	15	0	56	28	529
2018	Not a person with a disability	29	39	15	10	6	0	69	17	8157
2017	Person with a disability	23	30	14	15	18	0	53	33	518
2017	Not a person with a disability	28	39	15	11	6	1	68	17	7802
2014	Person with a disability	18	39	13	15	15	0	57	29	502
2014	Not a person with a disability	22	41	15	14	9	0	63	22	8383
2011	Person with a disability	23	38	14	14	11	0	61	25	508
2011	Not a person with a disability	29	40	14	10	5	0	70	16	9882

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	29	16	12	10	0	0	62	22	631
2019	Not a person with a disability	37	35	16	8	5	0	0	72	12	9926
2018	Person with a disability	27	30	17	13	13	0	1	57	26	529
2018	Not a person with a disability	34	35	16	9	5	0	0	70	14	8160
2017	Person with a disability	23	33	15	15	13	1	0	57	28	517
2017	Not a person with a disability	33	35	15	10	5	0	0	69	15	7806
2014	Person with a disability	23	32	18	14	13	0	0	55	27	503
2014	Not a person with a disability	27	38	16	11	7	0	0	66	18	8385

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	35	15	12	8	1	66	19	625
2019	Not a person with a disability	35	41	12	8	3	0	77	11	9818
2018	Person with a disability	26	31	18	12	13	0	57	25	530
2018	Not a person with a disability	32	37	15	10	5	0	70	15	8165
2017	Person with a disability	25	32	14	16	13	0	56	29	517
2017	Not a person with a disability	32	39	14	10	5	0	71	15	7804
2014	Person with a disability	24	34	18	12	11	0	58	24	503
2014	Not a person with a disability	28	40	15	10	6	0	69	16	8381
2011	Person with a disability	31	33	19	11	5	1	64	16	510
2011	Not a person with a disability	34	42	13	7	3	0	77	10	9880

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	35	11	7	5	77	12	632
2019	Not a person with a disability	44	38	10	5	3	83	7	9950
2018	Person with a disability	35	36	14	7	6	72	14	532
2018	Not a person with a disability	41	40	11	5	3	81	8	8191
2017	Person with a disability	34	39	9	10	7	73	18	517
2017	Not a person with a disability	40	40	11	6	3	80	9	7792
2014	Person with a disability	34	37	13	8	7	72	15	502
2014	Not a person with a disability	37	42	12	6	3	79	9	8376
2011	Person with a disability	34	42	12	7	6	76	12	510
2011	Not a person with a disability	39	42	11	6	3	81	8	9891
2008	Person with a disability	39	39	8	8	7	78	14	407
2008	Not a person with a disability	40	43	10	5	2	83	8	7428

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	32	17	9	6	0	1	67	16	630
2019	Not a person with a disability	40	33	16	6	4	0	1	74	10	9913
2018	Person with a disability	34	31	17	10	6	0	3	67	16	532
2018	Not a person with a disability	37	32	17	8	5	0	1	71	13	8226
2017	Person with a disability	28	34	19	9	8	1	1	64	17	520
2017	Not a person with a disability	36	35	15	8	4	0	1	72	12	7823
2014	Person with a disability	34	30	21	9	6	0	1	64	14	503
2014	Not a person with a disability	38	34	16	7	4	0	1	73	11	8389
2011	Person with a disability	33	28	21	8	8	0	2	62	17	511
2011	Not a person with a disability	34	35	17	8	5	0	1	69	13	9883
2008	Person with a disability	24	35	23	9	9	0	1	59	18	406
2008	Not a person with a disability	28	35	20	10	6	0	0	64	16	7425

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	28	32	16	8	1	1	24	43	630
2019	Not a person with a disability	10	26	34	18	9	1	1	27	38	9940
2018	Person with a disability	18	27	32	14	7	1	2	21	46	531
2018	Not a person with a disability	11	27	35	17	7	1	2	25	39	8197
2017	Person with a disability	22	29	31	11	4	1	3	15	52	514
2017	Not a person with a disability	12	26	35	16	7	1	3	24	40	7791
2014	Person with a disability	17	27	35	13	5	1	2	19	46	503
2014	Not a person with a disability	11	30	35	15	6	1	2	21	42	8372
2011	Person with a disability	13	31	31	16	6	1	2	22	46	510
2011	Not a person with a disability	12	29	34	16	6	1	2	23	42	9862
2008	Person with a disability	19	29	31	13	6	0	1	20	49	405
2008	Not a person with a disability	13	31	33	15	6	1	2	21	45	7428

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	22	26	19	13	2	2	33	40	632
2019	Not a person with a disability	10	19	28	23	15	3	2	40	31	9906
2018	Person with a disability	20	23	23	20	11	2	1	32	44	531
2018	Not a person with a disability	12	21	30	21	12	3	2	35	34	8164
2017	Person with a disability	19	25	26	16	7	3	4	24	47	515
2017	Not a person with a disability	12	21	30	19	11	3	4	33	35	7772
2014	Person with a disability	19	22	29	18	8	2	2	27	43	501
2014	Not a person with a disability	11	22	31	21	9	3	3	32	36	8366
2011	Person with a disability	15	20	28	19	11	3	3	32	38	509
2011	Not a person with a disability	10	21	30	20	12	3	4	34	34	9854
2008	Person with a disability	21	21	28	17	9	2	2	27	44	407
2008	Not a person with a disability	13	23	29	20	10	3	3	31	38	7401

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	20	28	17	11	2	3	29	41	630
2019	Not a person with a disability	14	23	30	18	10	2	3	30	39	9905
2018	Person with a disability	20	24	27	14	9	2	4	24	47	529
2018	Not a person with a disability	16	26	29	15	8	2	4	25	44	8170
2017	Person with a disability	24	23	27	14	5	2	5	21	50	514
2017	Not a person with a disability	17	26	29	13	7	2	5	22	46	7780
2014	Person with a disability	25	25	23	16	5	2	3	23	53	503
2014	Not a person with a disability	21	27	27	12	6	2	4	20	51	8367
2011	Person with a disability	23	23	27	13	7	2	6	21	50	508
2011	Not a person with a disability	21	27	27	12	7	2	4	20	51	9855
2008	Person with a disability	27	27	23	12	5	2	4	18	57	404
2008	Not a person with a disability	22	27	26	13	6	2	4	21	51	7401

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	17	33	22	14	1	2	37	28	629
2019	Not a person with a disability	8	17	31	26	15	1	2	42	26	9884
2018	Person with a disability	13	19	28	23	13	1	2	38	33	526
2018	Not a person with a disability	9	18	33	24	12	1	2	37	28	8152
2017	Person with a disability	15	24	30	18	8	0	4	28	41	516
2017	Not a person with a disability	10	19	33	22	11	1	3	34	31	7759
2014	Person with a disability	14	21	32	22	7	1	3	30	37	500
2014	Not a person with a disability	10	21	35	21	9	1	3	31	33	8355
2011	Person with a disability	13	19	35	20	10	1	3	30	33	509
2011	Not a person with a disability	11	23	35	20	8	1	3	29	35	9835
2008	Person with a disability	15	20	34	19	9	1	2	29	36	405
2008	Not a person with a disability	12	23	33	20	8	1	2	29	37	7396

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	21	27	16	13	2	2	30	42	630
2019	Not a person with a disability	11	20	27	22	15	2	3	40	33	9909
2018	Person with a disability	22	25	26	13	10	1	3	24	49	531
2018	Not a person with a disability	14	23	29	18	11	1	3	30	40	8194
2017	Person with a disability	25	25	25	13	7	1	5	21	53	514
2017	Not a person with a disability	17	23	27	17	10	2	4	29	43	7770
2014	Person with a disability	26	24	23	16	7	1	3	24	53	500
2014	Not a person with a disability	20	27	27	14	8	1	3	23	49	8370
2011	Person with a disability	21	24	26	15	9	1	3	25	48	508
2011	Not a person with a disability	18	25	28	16	8	1	4	25	46	9861
2008	Person with a disability	23	26	25	15	6	1	3	22	51	402
2008	Not a person with a disability	19	26	27	15	8	1	4	25	47	7405

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	21	23	18	13	5	3	33	42	630
2019	Not a person with a disability	12	19	25	21	16	4	3	40	33	9880
2018	Person with a disability	20	21	26	17	10	3	3	29	43	527
2018	Not a person with a disability	13	21	27	21	12	3	3	35	36	8167
2017	Person with a disability	21	20	23	19	9	3	5	30	45	515
2017	Not a person with a disability	14	20	26	20	12	4	5	35	37	7792
2014	Person with a disability	14	22	26	17	11	4	5	31	40	503
2014	Not a person with a disability	11	19	27	23	13	3	5	38	32	8367
2011	Person with a disability	13	19	23	22	12	3	6	38	36	507
2011	Not a person with a disability	11	19	27	23	13	3	5	38	33	9843
2008	Person with a disability	20	24	26	16	9	2	4	26	46	405
2008	Not a person with a disability	14	23	27	19	9	3	5	30	40	7413

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	25	30	12	11	2	1	24	44	629
2019	Not a person with a disability	13	23	31	18	11	2	2	30	37	9917
2018	Person with a disability	23	24	27	13	8	2	3	22	49	531
2018	Not a person with a disability	16	25	32	15	7	2	2	24	43	8188
2017	Person with a disability	26	29	27	10	5	2	2	15	57	517
2017	Not a person with a disability	16	25	32	13	7	2	4	22	44	7787
2014	Person with a disability	24	24	30	12	5	3	2	18	51	502
2014	Not a person with a disability	18	25	33	12	7	2	3	20	45	8376

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	26	33	15	9	1	1	24	42	633
2019	Not a person with a disability	11	21	33	22	12	1	1	34	32	9931

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	19	7	3	3	0	1	86	7	632
2019	Not a person with a disability	69	19	6	4	2	0	1	89	6	9942
2017	Person with a disability	67	18	6	4	3	1	2	87	7	518
2017	Not a person with a disability	66	20	5	4	2	0	2	88	6	7815
2014	Person with a disability	65	19	5	6	2	0	4	87	8	503
2014	Not a person with a disability	66	19	5	4	3	0	2	88	7	8381
2011	Person with a disability	67	16	7	5	3	0	2	84	8	509
2011	Not a person with a disability	65	19	6	5	3	0	2	86	8	9875
2008	Person with a disability	61	15	9	7	3	1	4	80	11	408
2008	Not a person with a disability	62	18	5	6	4	0	5	84	10	7430

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	27	16	10	8	7	4	61	21	631
2019	Not a person with a disability	31	31	16	7	5	6	4	69	13	9936
2018	Person with a disability	19	31	19	10	12	5	4	55	25	529
2018	Not a person with a disability	24	34	17	9	6	6	3	64	16	8189
2017	Person with a disability	19	28	17	12	16	5	4	52	30	517
2017	Not a person with a disability	28	32	16	8	6	6	5	66	16	7813
2014	Person with a disability	28	29	13	12	13	2	2	60	26	503
2014	Not a person with a disability	28	34	16	9	6	4	3	67	16	8386

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	27	10	10	8	2	0	70	19	627
2019	Not a person with a disability	51	30	9	6	4	1	0	81	10	9928
2018	Person with a disability	35	27	13	11	13	1	1	63	24	528
2018	Not a person with a disability	44	32	9	8	5	1	0	78	13	8181
2017	Person with a disability	33	31	10	11	13	2	0	64	25	516
2017	Not a person with a disability	46	32	9	7	5	1	0	79	12	7813
2014	Person with a disability	36	27	9	13	13	1	0	64	26	503
2014	Not a person with a disability	43	33	10	8	5	1	0	77	13	8387

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	34	7	8	5	1	0	80	12	631
2019	Not a person with a disability	53	33	6	5	2	0	0	86	7	9934
2018	Person with a disability	38	36	11	10	4	0	1	74	14	527
2018	Not a person with a disability	48	37	7	5	2	0	0	85	8	8172
2017	Person with a disability	39	35	9	10	7	0	0	74	17	517
2017	Not a person with a disability	44	39	8	6	3	0	0	84	8	7814
2014	Person with a disability	39	38	10	7	6	0	0	77	13	503
2014	Not a person with a disability	41	42	8	6	3	0	0	83	8	8385

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	33	14	8	5	2	0	72	13	631
2019	Not a person with a disability	45	37	11	4	2	1	1	83	6	9944
2018	Person with a disability	29	35	18	10	7	1	1	65	17	527
2018	Not a person with a disability	40	41	12	4	2	1	0	81	7	8192

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	24	15	6	6	3	5	71	12	632
2019	Not a person with a disability	46	27	15	4	2	1	5	78	7	9962

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	29	12	11	10	1	1	67	21	630
2019	Not a person with a disability	42	32	13	8	4	1	1	75	12	9945
2018	Person with a disability	30	33	15	10	11	0	1	64	21	526
2018	Not a person with a disability	38	35	12	8	5	1	1	75	13	8184
2017	Person with a disability	30	32	14	11	12	1	1	63	23	516
2017	Not a person with a disability	37	37	12	8	5	1	1	75	13	7826
2014	Person with a disability	36	34	10	11	8	1	0	70	20	503
2014	Not a person with a disability	37	38	12	8	5	1	0	75	12	8385
2011	Person with a disability	32	33	13	11	10	1	1	66	21	510
2011	Not a person with a disability	37	38	12	7	5	0	0	76	12	9896
2008	Person with a disability	30	32	13	13	10	2	1	63	24	408
2008	Not a person with a disability	36	35	13	9	6	1	1	72	15	7434

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	25	13	7	8	2	0	72	15	628
2019	Not a person with a disability	52	28	10	5	3	2	1	81	8	9942
2018	Person with a disability	39	29	14	6	9	3	1	70	15	527
2018	Not a person with a disability	47	31	11	5	3	2	0	80	9	8174
2017	Person with a disability	36	27	12	10	10	4	1	66	21	519
2017	Not a person with a disability	45	32	11	6	4	2	1	79	10	7820
2014	Person with a disability	39	28	12	11	8	3	0	69	19	503
2014	Not a person with a disability	42	33	12	6	4	2	1	78	10	8384
2011	Person with a disability	38	26	16	9	9	2	1	66	18	510
2011	Not a person with a disability	43	32	13	6	4	2	0	77	10	9888
2008	Person with a disability	36	28	12	10	10	4	0	66	21	408
2008	Not a person with a disability	42	32	12	7	5	2	1	76	12	7432

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	28	13	8	8	2	0	70	17	633
2019	Not a person with a disability	47	32	10	6	3	1	1	80	9	9908
2018	Person with a disability	35	33	12	7	11	2	1	69	18	525
2018	Not a person with a disability	44	33	11	7	4	1	0	78	11	8156
2017	Person with a disability	35	29	12	12	11	2	1	65	23	519
2017	Not a person with a disability	43	35	9	7	4	1	0	79	12	7821
2014	Person with a disability	35	33	12	11	7	1	0	69	19	502
2014	Not a person with a disability	40	35	11	8	4	0	0	76	13	8385
2011	Person with a disability	35	31	13	9	11	1	0	67	20	506
2011	Not a person with a disability	41	35	11	8	5	0	0	77	12	9888
2008	Person with a disability	32	35	10	11	11	1	0	68	22	408
2008	Not a person with a disability	39	35	11	9	5	1	0	75	14	7427

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	80	12	3	1	2	0	2	94	3	632
2019	Not a person with a disability	82	12	3	1	1	0	1	95	2	9934
2017	Person with a disability	76	15	3	3	2	0	1	92	4	517
2017	Not a person with a disability	79	14	3	1	1	0	2	94	3	7806
2014	Person with a disability	74	14	5	2	3	0	3	90	5	503
2014	Not a person with a disability	77	15	3	2	1	0	2	94	3	8387
2011	Person with a disability	74	13	5	2	3	1	2	90	5	510
2011	Not a person with a disability	78	13	3	2	2	0	2	93	4	9893
2008	Person with a disability	75	12	5	3	1	1	3	90	5	407
2008	Not a person with a disability	78	10	3	2	2	0	4	92	5	7438

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	64	18	6	3	5	1	2	85	9	631
2019	Not a person with a disability	66	20	5	3	3	1	2	89	6	9939
2017	Person with a disability	53	20	6	6	8	3	3	78	15	520
2017	Not a person with a disability	58	24	6	3	3	2	4	87	7	7811
2014	Person with a disability	43	22	7	7	12	3	6	72	20	502
2014	Not a person with a disability	46	25	9	5	5	3	6	79	12	8389
2011	Person with a disability	40	28	10	7	9	2	5	72	17	508
2011	Not a person with a disability	43	29	10	7	6	2	4	77	13	9899

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	20	8	4	6	2	81	11	632
2019	Not a person with a disability	62	23	8	3	3	1	86	6	9954
2018	Person with a disability	45	29	13	4	7	2	75	12	526
2018	Not a person with a disability	55	27	10	4	4	1	83	7	8158
2017	Person with a disability	48	23	11	6	9	2	73	15	519
2017	Not a person with a disability	56	25	10	3	4	2	83	7	7820

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	26	10	8	7	1	0	75	15	633
2019	Not a person with a disability	54	28	9	5	3	0	0	83	8	9949
2018	Person with a disability	39	30	13	9	8	1	1	70	17	527
2018	Not a person with a disability	48	29	11	6	5	0	0	78	10	8178
2017	Person with a disability	42	25	12	11	8	1	1	68	20	518
2017	Not a person with a disability	52	28	10	5	5	0	0	80	10	7801
2014	Person with a disability	43	30	11	8	8	0	0	73	16	501
2014	Not a person with a disability	47	32	11	6	4	1	0	79	10	8380

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	35	14	11	9	2	5	63	22	121
2019	Not a person with a disability	22	45	15	10	3	2	3	70	14	2497

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	27	14	10	8	10	1	64	20	631
2019	Not a person with a disability	34	32	16	7	4	7	0	72	11	9935
2018	Person with a disability	23	28	20	10	11	8	0	56	22	532
2018	Not a person with a disability	29	34	17	7	5	8	0	68	14	8215
2017	Person with a disability	20	27	16	13	13	11	0	52	29	519
2017	Not a person with a disability	26	35	17	8	5	8	0	67	15	7821
2014	Person with a disability	22	31	18	11	9	9	0	58	22	501
2014	Not a person with a disability	24	36	17	8	5	10	0	67	14	8383
2011	Person with a disability	23	24	20	13	10	9	1	52	25	510
2011	Not a person with a disability	25	32	19	8	5	9	1	63	15	9877

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	28	16	14	11	3	1	57	26	630
2019	Not a person with a disability	31	32	18	10	6	3	0	65	16	9906
2018	Person with a disability	20	29	20	12	16	3	0	51	29	529
2018	Not a person with a disability	26	33	18	12	7	3	0	61	20	8193
2017	Person with a disability	17	26	19	18	18	3	0	44	37	515
2017	Not a person with a disability	23	34	19	12	9	3	0	58	22	7823
2014	Person with a disability	16	29	21	16	15	3	0	47	32	501
2014	Not a person with a disability	20	34	21	13	9	3	0	55	22	8384
2011	Person with a disability	19	27	20	15	15	3	1	48	32	511
2011	Not a person with a disability	20	33	22	12	9	3	0	54	22	9866
2008	Person with a disability	18	26	19	17	18	2	0	45	36	407
2008	Not a person with a disability	20	34	20	13	10	3	0	56	23	7429

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	26	19	15	13	7	1	49	30	629
2019	Not a person with a disability	23	31	22	12	6	6	0	57	19	9910
2018	Person with a disability	14	21	24	17	17	7	0	38	36	527
2018	Not a person with a disability	19	30	22	15	8	6	0	52	24	8198
2017	Person with a disability	11	24	21	19	19	6	0	37	40	517
2017	Not a person with a disability	17	30	22	15	10	6	0	50	27	7815
2014	Person with a disability	13	24	22	20	15	5	0	39	37	502
2014	Not a person with a disability	13	30	25	16	10	6	0	46	28	8380
2011	Person with a disability	13	26	23	19	11	7	0	42	33	509
2011	Not a person with a disability	11	33	24	16	8	7	0	48	27	9883
2008	Person with a disability	10	28	20	21	15	7	0	41	38	408
2008	Not a person with a disability	9	32	22	18	11	8	0	45	31	7425

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	30	18	16	14	5	1	48	32	631
2019	Not a person with a disability	22	34	19	15	7	3	0	58	23	9913
2018	Person with a disability	14	29	19	18	17	3	0	44	36	527
2018	Not a person with a disability	19	33	20	16	9	3	0	54	26	8207
2017	Person with a disability	13	28	15	20	20	4	0	42	42	518
2017	Not a person with a disability	18	35	19	15	10	3	0	54	26	7809
2014	Person with a disability	13	25	21	20	17	3	0	40	38	502
2014	Not a person with a disability	15	35	21	16	11	3	0	51	28	8377
2011	Person with a disability	14	32	16	20	15	3	0	47	36	508
2011	Not a person with a disability	15	37	20	16	9	3	0	54	25	9872
2008	Person with a disability	15	30	16	24	13	2	0	46	38	407
2008	Not a person with a disability	15	38	18	17	9	3	0	54	27	7426

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	22	10	4	3	8	1	80	8	633
2019	Not a person with a disability	55	22	10	3	2	6	2	83	6	9959

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	39	18	11	6	2	0	65	17	631
2019	Not a person with a disability	27	44	17	8	3	1	0	72	10	9943
2018	Person with a disability	21	40	19	11	8	1	0	61	19	529
2018	Not a person with a disability	23	44	19	9	4	1	0	68	13	8191
2017	Person with a disability	19	35	20	14	9	2	0	56	23	519
2017	Not a person with a disability	23	43	18	9	4	2	0	68	13	7813
2014	Person with a disability	19	41	17	14	7	1	1	61	21	503
2014	Not a person with a disability	23	43	19	9	4	2	0	68	13	8390
2011	Person with a disability	25	38	17	11	7	2	0	64	18	508
2011	Not a person with a disability	27	43	16	8	3	2	0	71	12	9877

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	30	21	18	13	4	0	46	32	629
2019	Not a person with a disability	18	35	21	16	7	3	0	55	24	9911

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	32	14	11	8	3	1	65	20	632
2019	Not a person with a disability	33	38	14	8	4	2	1	74	12	9933
2018	Person with a disability	30	32	14	12	10	1	0	63	22	532
2018	Not a person with a disability	31	40	14	8	4	2	1	74	12	8194
2017	Person with a disability	33	37	9	11	8	3	0	72	19	517
2017	Not a person with a disability	33	39	12	8	4	3	1	75	13	7795
2014	Person with a disability	37	34	12	8	6	1	1	72	15	501
2014	Not a person with a disability	37	40	11	6	3	3	1	80	9	8383
2011	Person with a disability	36	32	10	10	7	4	1	71	18	507
2011	Not a person with a disability	38	38	11	6	3	3	1	79	10	9872
2008	Person with a disability	38	29	13	7	9	3	1	70	17	408
2008	Not a person with a disability	36	36	11	8	4	4	1	76	13	7429

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	34	19	9	7	2	65	16	631
2019	Not a person with a disability	33	39	18	5	3	2	73	8	9918
2018	Person with a disability	25	34	22	9	9	1	60	19	527
2018	Not a person with a disability	30	40	19	6	3	2	71	9	8178

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	20	17	17	19	9	2	41	40	628
2019	Not a person with a disability	22	26	21	11	9	9	3	54	22	9940
2018	Person with a disability	15	18	18	17	23	7	2	37	43	532
2018	Not a person with a disability	19	27	21	13	10	9	2	51	25	8195
2017	Person with a disability	12	21	12	18	29	7	2	36	51	516
2017	Not a person with a disability	17	25	20	13	12	11	4	48	29	7804
2014	Person with a disability	14	21	14	17	25	6	2	39	45	502
2014	Not a person with a disability	14	25	20	15	12	11	2	45	32	8375
2011	Person with a disability	14	17	17	15	26	9	2	35	46	509
2011	Not a person with a disability	14	23	21	14	11	13	4	45	30	9874

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	30	18	14	13	4	0	53	29	630
2019	Not a person with a disability	29	35	18	10	6	2	0	65	17	9925
2018	Person with a disability	18	29	18	16	17	2	1	48	34	530
2018	Not a person with a disability	24	36	19	11	8	2	0	61	19	8185
2017	Person with a disability	20	23	16	19	18	3	1	44	38	518
2017	Not a person with a disability	27	35	16	11	7	3	0	64	19	7807
2014	Person with a disability	16	26	16	17	21	2	1	44	39	502
2014	Not a person with a disability	20	33	18	16	11	2	0	54	27	8375
2011	Person with a disability	20	26	19	17	16	2	0	47	34	510
2011	Not a person with a disability	24	36	18	12	8	2	0	61	21	9882
2008	Person with a disability	19	33	16	15	16	2	0	53	31	407
2008	Not a person with a disability	21	39	18	12	8	2	0	61	20	7432

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	21	17	17	23	3	3	40	42	633
2019	Not a person with a disability	27	32	15	12	10	2	2	61	23	9953
2018	Person with a disability	16	19	13	18	30	2	2	36	50	530
2018	Not a person with a disability	23	31	16	13	12	2	2	57	26	8187
2017	Person with a disability	15	18	15	19	29	2	2	34	50	517
2017	Not a person with a disability	23	30	15	14	13	3	3	56	28	7819
2014	Person with a disability	12	17	14	21	31	2	4	31	55	502
2014	Not a person with a disability	15	27	17	17	19	3	2	44	38	8384
2011	Person with a disability	14	21	13	17	30	2	3	37	49	511
2011	Not a person with a disability	17	30	17	16	16	2	2	49	33	9885
2008	Person with a disability	14	28	13	18	25	1	1	43	44	407
2008	Not a person with a disability	20	34	14	14	14	2	2	56	30	7421

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	24	13	8	7	2	4	70	16	630
2019	Not a person with a disability	56	22	11	4	2	1	4	82	7	9950

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	10	10	5	10	3	13	71	18	631
2019	Not a person with a disability	57	11	8	5	6	2	12	79	12	9940

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	21	19	7	7	2	4	65	14	628
2019	Not a person with a disability	50	22	14	5	4	1	3	76	9	9917

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	17	18	10	10	4	5	58	22	630
2019	Not a person with a disability	47	21	14	7	4	3	4	73	12	9912

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	17	12	9	12	3	6	63	24	626
2019	Not a person with a disability	51	17	12	6	5	3	6	74	13	9920

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	58	18	8	5	3	2	5	82	9	628
2019	Not a person with a disability	68	14	7	3	2	2	5	87	5	9915

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	56	13	9	5	8	5	4	76	15	628
2019	Not a person with a disability	76	8	5	2	2	3	4	90	5	9906

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	17	11	8	7	3	5	71	16	628
2019	Not a person with a disability	80	6	3	1	0	2	9	96	1	9890

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	34	22	13	9	4	1	55	23	631
2019	Not a person with a disability	23	40	20	8	3	5	1	66	12	9945
2018	Person with a disability	14	30	26	14	13	3	0	46	27	531
2018	Not a person with a disability	22	37	22	8	5	4	0	62	14	8200
2017	Person with a disability	15	28	22	15	15	5	0	45	31	516
2017	Not a person with a disability	21	37	22	9	6	5	0	61	16	7815

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	37	16	10	5	1	0	67	16	630
2019	Not a person with a disability	40	39	12	5	2	2	0	81	7	9905
2018	Person with a disability	34	33	17	9	7	1	0	68	16	528
2018	Not a person with a disability	43	39	11	3	2	2	0	83	5	8187
2017	Person with a disability	31	36	14	10	7	2	0	68	17	515
2017	Not a person with a disability	40	41	11	4	2	2	0	83	6	7813
2014	Person with a disability	32	36	15	10	5	1	0	69	16	502
2014	Not a person with a disability	38	40	13	4	2	3	0	80	7	8383
2011	Person with a disability	27	34	16	11	9	3	1	63	20	509
2011	Not a person with a disability	31	42	16	5	3	4	0	76	8	9882

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	36	17	6	4	2	1	73	10	629
2019	Not a person with a disability	46	35	12	3	1	3	0	83	4	9915
2018	Person with a disability	34	32	19	4	7	2	0	68	12	529
2018	Not a person with a disability	43	37	12	3	2	4	0	83	4	8187
2017	Person with a disability	33	33	16	7	6	5	0	70	13	517
2017	Not a person with a disability	39	37	14	3	2	4	1	80	5	7813
2014	Person with a disability	36	35	14	7	4	3	1	74	12	501
2014	Not a person with a disability	40	38	13	3	2	5	1	82	5	8381

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	35	11	9	5	0	75	14	631
2019	Not a person with a disability	52	35	8	3	2	0	87	5	9943
2018	Person with a disability	36	34	15	8	7	0	70	15	530
2018	Not a person with a disability	48	37	9	3	2	0	85	5	8176
2017	Person with a disability	33	36	13	11	7	0	68	18	516
2017	Not a person with a disability	44	40	9	4	3	0	84	7	7816
2014	Person with a disability	34	35	16	9	6	0	69	15	501
2014	Not a person with a disability	43	40	11	4	2	0	83	7	8377
2011	Person with a disability	32	33	14	12	7	1	66	20	507
2011	Not a person with a disability	38	41	12	5	3	1	80	8	9869
2008	Person with a disability	31	34	16	10	10	0	65	20	407
2008	Not a person with a disability	34	42	13	6	4	1	77	10	7429

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	29	19	10	9	1	61	20	630
2019	Not a person with a disability	41	33	15	7	4	1	74	11	9937
2018	Person with a disability	26	29	18	12	14	1	56	26	530
2018	Not a person with a disability	36	34	17	8	5	1	70	13	8180
2017	Person with a disability	24	26	20	13	15	1	51	29	516
2017	Not a person with a disability	32	34	18	9	6	1	67	15	7807
2014	Person with a disability	20	31	18	15	15	1	52	30	503
2014	Not a person with a disability	24	39	20	10	7	1	63	17	8381
2011	Person with a disability	21	28	23	15	11	2	51	26	509
2011	Not a person with a disability	25	38	20	10	6	1	63	16	9889

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	32	16	12	8	1	63	21	628
2019	Not a person with a disability	40	35	14	7	4	0	75	11	9911
2018	Person with a disability	23	34	18	13	12	0	57	25	525
2018	Not a person with a disability	34	37	16	8	5	0	71	13	8167
2017	Person with a disability	21	30	18	17	13	0	51	31	517
2017	Not a person with a disability	31	37	16	9	5	0	69	15	7812
2014	Person with a disability	21	32	19	16	11	0	53	27	503
2014	Not a person with a disability	24	40	19	10	6	0	65	16	8379
2011	Person with a disability	21	34	18	17	9	1	55	26	509
2011	Not a person with a disability	25	40	19	10	5	1	65	15	9867
2008	Person with a disability	23	31	17	17	12	0	55	28	408
2008	Not a person with a disability	25	42	16	12	5	0	67	17	7426

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	21	19	14	14	4	1	51	29	630
2019	Not a person with a disability	35	26	19	10	7	3	1	63	18	9951
2018	Person with a disability	22	24	21	15	16	2	0	47	32	530
2018	Not a person with a disability	31	26	21	11	8	3	1	59	19	8191
2017	Person with a disability	21	22	18	14	20	3	1	45	36	517
2017	Not a person with a disability	29	27	20	11	8	4	1	59	20	7820
2014	Person with a disability	23	25	14	15	18	3	2	50	35	503
2014	Not a person with a disability	25	27	21	13	9	5	1	55	23	8382
2011	Person with a disability	26	22	18	15	14	4	1	50	31	511
2011	Not a person with a disability	25	27	20	12	9	5	1	56	23	9875
2008	Person with a disability	25	24	19	14	15	3	1	51	30	408
2008	Not a person with a disability	25	30	19	13	8	5	1	58	22	7427

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	32	31	36	633
2019	Not a person with a disability	26	39	34	9964
2018	Person with a disability	35	28	37	532
2018	Not a person with a disability	27	40	34	8222
2017	Person with a disability	33	32	35	518
2017	Not a person with a disability	27	41	32	7821
2014	Person with a disability	34	34	32	503
2014	Not a person with a disability	28	38	33	8382
2011	Person with a disability	32	33	35	509
2011	Not a person with a disability	30	39	31	9894

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	16	28	37	4	10	6	203
2019	Not a person with a disability	14	34	34	3	10	5	2630
2018	Person with a disability	19	21	36	4	7	14	186
2018	Not a person with a disability	16	32	36	4	5	6	2193
2017	Person with a disability	19	18	42	8	7	6	174
2017	Not a person with a disability	19	29	34	5	8	6	2143
2014	Person with a disability	23	16	38	12	9999	10	174
2014	Not a person with a disability	21	28	33	7	9999	11	2407
2011	Person with a disability	21	24	39	6	9999	10	170
2011	Not a person with a disability	21	30	32	6	9999	11	2990

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	39	10	4	2	1	2	83	6	631
2019	Not a person with a disability	37	45	9	5	2	1	2	84	7	9922

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	25	10	3	3	4	2	83	7	629
2019	Not a person with a disability	58	26	7	2	1	4	2	90	3	9930

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	632
2019	Not a person with a disability	10	90	9948
2018	Person with a disability	29	71	531
2018	Not a person with a disability	12	88	8215

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	158
2019	Not a person with a disability	45	55	1003
2018	Person with a disability	40	60	150
2018	Not a person with a disability	51	49	962

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	73	27	158
2019	Not a person with a disability	62	38	1003
2018	Person with a disability	71	29	150
2018	Not a person with a disability	57	43	962

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	158
2019	Not a person with a disability	7	93	1003
2018	Person with a disability	8	92	150
2018	Not a person with a disability	7	93	962

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	158
2019	Not a person with a disability	7	93	1003
2018	Person with a disability	10	90	150
2018	Not a person with a disability	7	93	962

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	158
2019	Not a person with a disability	3	97	1003

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	158
2019	Not a person with a disability	4	96	1003
2018	Person with a disability	8	92	150
2018	Not a person with a disability	4	96	962

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	156
2019	Not a person with a disability	35	65	992
2018	Person with a disability	47	53	151
2018	Not a person with a disability	37	63	959

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	156
2019	Not a person with a disability	43	57	992
2018	Person with a disability	44	56	151
2018	Not a person with a disability	40	60	959

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	63	37	156
2019	Not a person with a disability	44	56	992
2018	Person with a disability	50	50	151
2018	Not a person with a disability	46	54	959

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	48	52	156
2019	Not a person with a disability	42	58	992
2018	Person with a disability	46	54	151
2018	Not a person with a disability	42	58	959

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	156
2019	Not a person with a disability	30	70	992
2018	Person with a disability	37	63	151
2018	Not a person with a disability	30	70	959

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	156
2019	Not a person with a disability	54	46	992
2018	Person with a disability	51	49	151
2018	Not a person with a disability	55	45	959

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	156
2019	Not a person with a disability	33	67	992
2018	Person with a disability	40	60	151
2018	Not a person with a disability	31	69	959

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	156
2019	Not a person with a disability	8	92	992
2018	Person with a disability	5	95	151
2018	Not a person with a disability	8	92	959

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	156
2019	Not a person with a disability	11	89	992
2018	Person with a disability	13	87	151
2018	Not a person with a disability	9	91	959

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	61	39	156
2019	Not a person with a disability	46	54	992
2018	Person with a disability	56	44	151
2018	Not a person with a disability	45	55	959

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	156
2019	Not a person with a disability	22	78	992
2018	Person with a disability	28	72	151
2018	Not a person with a disability	21	79	959

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	156
2019	Not a person with a disability	13	87	992
2018	Person with a disability	22	78	151
2018	Not a person with a disability	15	85	959

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	154
2019	Not a person with a disability	54	46	987
2018	Person with a disability	53	47	151
2018	Not a person with a disability	56	44	962

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	154
2019	Not a person with a disability	26	74	987
2018	Person with a disability	26	74	151
2018	Not a person with a disability	25	75	962

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	154
2019	Not a person with a disability	10	90	987
2018	Person with a disability	15	85	151
2018	Not a person with a disability	9	91	962

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	154
2019	Not a person with a disability	15	85	987
2018	Person with a disability	27	73	151
2018	Not a person with a disability	15	85	962

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	154
2019	Not a person with a disability	8	92	987
2018	Person with a disability	6	94	151
2018	Not a person with a disability	9	91	962

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	154
2019	Not a person with a disability	4	96	987
2018	Person with a disability	12	88	151
2018	Not a person with a disability	5	95	962

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	154
2019	Not a person with a disability	14	86	987
2018	Person with a disability	11	89	151
2018	Not a person with a disability	14	86	962

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	154
2019	Not a person with a disability	13	87	987
2018	Person with a disability	22	78	151
2018	Not a person with a disability	10	90	962

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	154
2019	Not a person with a disability	25	75	987
2018	Person with a disability	18	82	151
2018	Not a person with a disability	26	74	962

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	140
2019	Not a person with a disability	11	89	941
2018	Person with a disability	12	88	136
2018	Not a person with a disability	14	86	917

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	140
2019	Not a person with a disability	20	80	941
2018	Person with a disability	15	85	136
2018	Not a person with a disability	23	77	917

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	140
2019	Not a person with a disability	10	90	941
2018	Person with a disability	6	94	136
2018	Not a person with a disability	11	89	917

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	140
2019	Not a person with a disability	7	93	941
2018	Person with a disability	4	96	136
2018	Not a person with a disability	8	92	917

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	140
2019	Not a person with a disability	11	89	941
2018	Person with a disability	9	91	136
2018	Not a person with a disability	10	90	917

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	140
2019	Not a person with a disability	10	90	941
2018	Person with a disability	15	85	136
2018	Not a person with a disability	11	89	917

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	140
2019	Not a person with a disability	15	85	941
2018	Person with a disability	12	88	136
2018	Not a person with a disability	14	86	917

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	140
2019	Not a person with a disability	15	85	941
2018	Person with a disability	17	83	136
2018	Not a person with a disability	13	87	917

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	140
2019	Not a person with a disability	12	88	941
2018	Person with a disability	18	82	136
2018	Not a person with a disability	12	88	917

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	37	63	140
2019	Not a person with a disability	27	73	941
2018	Person with a disability	32	68	136
2018	Not a person with a disability	27	73	917

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	140
2019	Not a person with a disability	10	90	941
2018	Person with a disability	15	85	136
2018	Not a person with a disability	8	92	917

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	140
2019	Not a person with a disability	44	56	941
2018	Person with a disability	57	43	136
2018	Not a person with a disability	44	56	917

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	140
2019	Not a person with a disability	50	50	941
2018	Person with a disability	57	43	136
2018	Not a person with a disability	49	51	917

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	140
2019	Not a person with a disability	4	96	941
2018	Person with a disability	4	96	136
2018	Not a person with a disability	4	96	917

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	140
2019	Not a person with a disability	12	88	941
2018	Person with a disability	16	84	136
2018	Not a person with a disability	10	90	917

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	627
2019	Not a person with a disability	13	87	9937

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	14	20	10	12	20	7	42	30	632
2019	Not a person with a disability	20	17	18	6	4	26	9	57	15	9950
2018	Person with a disability	12	18	22	9	14	22	3	40	30	533
2018	Not a person with a disability	18	19	21	5	4	26	7	55	14	8210
2017	Person with a disability	11	16	18	10	16	25	4	37	37	517
2017	Not a person with a disability	16	20	18	5	5	27	9	55	16	7822
2014	Person with a disability	15	16	21	10	13	19	6	42	30	503
2014	Not a person with a disability	14	18	20	5	5	29	8	52	17	8385

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	26	18	8	9	8	1	61	19	633
2019	Not a person with a disability	36	30	16	5	3	10	1	74	8	9942
2018	Person with a disability	22	29	20	9	11	8	0	56	22	532
2018	Not a person with a disability	31	34	17	5	3	10	1	72	9	8200
2017	Person with a disability	23	29	15	9	13	11	1	59	25	519
2017	Not a person with a disability	28	33	16	5	4	12	2	71	10	7807
2014	Person with a disability	24	24	22	7	10	11	1	56	19	503
2014	Not a person with a disability	24	32	19	5	4	14	1	66	11	8385
2011	Person with a disability	25	31	20	7	8	7	1	61	17	509
2011	Not a person with a disability	30	37	17	5	2	9	0	74	8	9880

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	629
2019	Not a person with a disability	5	95	9942
2018	Person with a disability	21	79	531
2018	Not a person with a disability	5	95	8204

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	126
2019	Not a person with a disability	31	69	517
2018	Person with a disability	36	64	109
2018	Not a person with a disability	32	68	392

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	83	17	126
2019	Not a person with a disability	75	25	517
2018	Person with a disability	75	25	109
2018	Not a person with a disability	79	21	392

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	126
2019	Not a person with a disability	5	95	517

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	126
2019	Not a person with a disability	8	92	517
2018	Person with a disability	11	89	109
2018	Not a person with a disability	7	93	392

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	126
2019	Not a person with a disability	4	96	517

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	126
2019	Not a person with a disability	10	90	517
2018	Person with a disability	14	86	109
2018	Not a person with a disability	9	91	392

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	122
2019	Not a person with a disability	25	75	507
2018	Person with a disability	8	92	109
2018	Not a person with a disability	18	82	392

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	122
2019	Not a person with a disability	20	80	507
2018	Person with a disability	8	92	109
2018	Not a person with a disability	18	82	392

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	122
2019	Not a person with a disability	5	95	507

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	30	70	122
2019	Not a person with a disability	32	68	507
2018	Person with a disability	22	78	109
2018	Not a person with a disability	31	69	392

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	122
2019	Not a person with a disability	24	76	507
2018	Person with a disability	12	88	109
2018	Not a person with a disability	25	75	392

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	122
2019	Not a person with a disability	2	98	507
2018	Person with a disability	4	96	109
2018	Not a person with a disability	2	98	392

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	122
2019	Not a person with a disability	4	96	507
2018	Person with a disability	5	95	109
2018	Not a person with a disability	7	93	392

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	122
2019	Not a person with a disability	12	88	507
2018	Person with a disability	12	88	109
2018	Not a person with a disability	12	88	392

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	122
2019	Not a person with a disability	2	98	507
2018	Person with a disability	64	36	109
2018	Not a person with a disability	3	97	392

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	122
2019	Not a person with a disability	29	71	507
2018	Person with a disability	20	80	109
2018	Not a person with a disability	28	72	392

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	122
2019	Not a person with a disability	26	74	502
2018	Person with a disability	42	58	108
2018	Not a person with a disability	31	69	392

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	122
2019	Not a person with a disability	11	89	502
2018	Person with a disability	25	75	108
2018	Not a person with a disability	12	88	392

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	122
2019	Not a person with a disability	5	95	502
2018	Person with a disability	14	86	108
2018	Not a person with a disability	7	93	392

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	26	74	122
2019	Not a person with a disability	11	89	502
2018	Person with a disability	24	76	108
2018	Not a person with a disability	12	88	392

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	122
2019	Not a person with a disability	2	98	502
2018	Person with a disability	6	94	108
2018	Not a person with a disability	5	95	392

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	122
2019	Not a person with a disability	2	98	502
2018	Person with a disability	11	89	108
2018	Not a person with a disability	4	96	392

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	122
2019	Not a person with a disability	8	92	502
2018	Person with a disability	12	88	108
2018	Not a person with a disability	12	88	392

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	122
2019	Not a person with a disability	10	90	502
2018	Person with a disability	18	82	108
2018	Not a person with a disability	7	93	392

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	122
2019	Not a person with a disability	53	47	502
2018	Person with a disability	35	65	108
2018	Not a person with a disability	49	51	392

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	97
2019	Not a person with a disability	6	94	449
2018	Person with a disability	5	95	97
2018	Not a person with a disability	5	95	377

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	97
2019	Not a person with a disability	17	83	449
2018	Person with a disability	5	95	97
2018	Not a person with a disability	14	86	377

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	97
2019	Not a person with a disability	4	96	449

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	97
2019	Not a person with a disability	4	96	449
2018	Person with a disability	9	91	97
2018	Not a person with a disability	5	95	377

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	97
2019	Not a person with a disability	14	86	449
2018	Person with a disability	9	91	97
2018	Not a person with a disability	9	91	377

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	97
2019	Not a person with a disability	14	86	449
2018	Person with a disability	13	87	97
2018	Not a person with a disability	11	89	377

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	97
2019	Not a person with a disability	9	91	449
2018	Person with a disability	15	85	97
2018	Not a person with a disability	12	88	377

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	97
2019	Not a person with a disability	24	76	449
2018	Person with a disability	44	56	97
2018	Not a person with a disability	26	74	377

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	97
2019	Not a person with a disability	8	92	449
2018	Person with a disability	15	85	97
2018	Not a person with a disability	11	89	377

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	97
2019	Not a person with a disability	41	59	449
2018	Person with a disability	51	49	97
2018	Not a person with a disability	43	57	377

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	97
2019	Not a person with a disability	59	41	449
2018	Person with a disability	64	36	97
2018	Not a person with a disability	62	38	377

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	97
2019	Not a person with a disability	2	98	449
2018	Person with a disability	6	94	97
2018	Not a person with a disability	4	96	377

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	97
2019	Not a person with a disability	11	89	449
2018	Person with a disability	24	76	97
2018	Not a person with a disability	12	88	377

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	627
2019	Not a person with a disability	7	93	9938

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	15	22	8	7	23	6	46	22	632
2019	Not a person with a disability	23	16	19	2	2	29	9	61	8	9943
2018	Person with a disability	15	16	25	7	10	22	4	42	23	531
2018	Not a person with a disability	19	19	22	3	2	30	6	59	7	8190
2017	Person with a disability	13	14	25	6	11	28	4	39	24	517
2017	Not a person with a disability	17	19	18	2	2	34	8	63	7	7819
2014	Person with a disability	14	14	25	6	11	23	6	40	25	503
2014	Not a person with a disability	15	18	20	2	2	35	8	58	7	8381

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	26	18	6	7	11	1	64	16	633
2019	Not a person with a disability	37	28	17	3	2	12	2	76	5	9930
2018	Person with a disability	23	28	24	7	8	10	1	57	16	529
2018	Not a person with a disability	31	33	17	3	2	12	1	74	6	8191
2017	Person with a disability	25	26	20	7	9	12	1	58	19	518
2017	Not a person with a disability	31	33	15	2	2	15	2	77	5	7811
2014	Person with a disability	27	21	22	7	9	12	2	56	18	503
2014	Not a person with a disability	26	32	18	2	2	18	2	72	5	8384
2011	Person with a disability	29	31	19	6	4	10	0	67	12	509
2011	Not a person with a disability	34	38	14	3	1	10	0	80	4	9870

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	21	20	13	23	1	1	44	36	632
2019	Not a person with a disability	23	27	22	13	13	0	1	51	26	9956
2018	Person with a disability	17	21	23	14	25	0	2	38	39	530
2018	Not a person with a disability	18	24	24	15	17	0	1	43	32	8212
2017	Person with a disability	21	16	18	15	27	1	2	38	43	519
2017	Not a person with a disability	18	23	20	16	20	0	3	43	36	7808

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	28	25	15	13	0	1	46	29	632
2019	Not a person with a disability	23	28	26	14	9	0	1	51	23	9945
2018	Person with a disability	15	24	28	19	13	0	1	40	32	527
2018	Not a person with a disability	18	26	29	16	11	0	1	44	27	8214
2017	Person with a disability	17	22	26	17	16	1	0	40	34	519
2017	Not a person with a disability	17	25	28	17	13	0	1	42	30	7815

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	31	20	13	12	0	1	55	25	628
2019	Not a person with a disability	28	29	22	12	8	0	1	58	20	9899
2018	Person with a disability	19	28	23	17	11	0	1	48	28	529
2018	Not a person with a disability	22	29	25	14	8	0	1	52	23	8181
2017	Person with a disability	19	24	23	17	16	1	1	44	33	519
2017	Not a person with a disability	20	28	25	15	10	0	2	49	26	7804

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	23	20	17	17	1	1	44	35	629
2019	Not a person with a disability	26	26	21	14	11	1	1	53	25	9915
2018	Person with a disability	17	22	19	18	19	1	3	41	39	528
2018	Not a person with a disability	20	24	24	17	13	1	1	45	30	8172
2017	Person with a disability	16	18	22	19	22	3	1	34	43	519
2017	Not a person with a disability	19	23	23	18	15	1	2	43	34	7807

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	24	12	7	6	0	6	74	13	628
2019	Not a person with a disability	51	23	12	6	4	0	4	78	10	9917
2018	Person with a disability	47	15	14	8	6	1	9	69	16	528
2018	Not a person with a disability	44	24	15	7	5	0	5	72	12	8196
2017	Person with a disability	38	23	15	6	7	1	10	68	15	515
2017	Not a person with a disability	39	24	15	7	6	1	8	70	14	7793

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	26	20	12	12	0	1	56	24	631
2019	Not a person with a disability	39	28	18	8	6	0	1	68	14	9912
2018	Person with a disability	32	23	19	13	13	0	1	55	26	526
2018	Not a person with a disability	33	27	21	10	7	0	1	61	17	8191
2017	Person with a disability	24	25	21	15	13	1	0	50	29	516
2017	Not a person with a disability	30	31	22	10	6	0	1	61	16	7798

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	30	24	12	8	0	2	55	21	633
2019	Not a person with a disability	33	33	19	8	4	1	1	68	12	9924
2018	Person with a disability	19	27	28	12	11	1	2	47	24	527
2018	Not a person with a disability	26	33	23	10	5	1	1	61	15	8172
2017	Person with a disability	17	29	23	14	14	1	1	48	28	516
2017	Not a person with a disability	27	33	22	10	6	1	2	61	16	7785

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	28	28	14	11	1	1	46	26	626
2019	Not a person with a disability	26	32	22	12	6	1	1	59	19	9929
2018	Person with a disability	16	24	27	16	14	1	2	41	31	529
2018	Not a person with a disability	22	30	25	15	7	1	1	53	22	8178
2017	Person with a disability	14	24	23	20	17	1	1	39	38	518
2017	Not a person with a disability	21	30	24	14	9	1	2	52	24	7795

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	29	22	13	10	0	1	54	24	632
2019	Not a person with a disability	32	30	20	10	6	0	1	63	17	9927
2018	Person with a disability	19	29	21	13	16	0	1	49	29	530
2018	Not a person with a disability	26	31	23	13	6	0	1	57	19	8165
2017	Person with a disability	21	26	20	14	17	1	1	48	32	518
2017	Not a person with a disability	27	31	21	13	7	1	2	58	20	7797

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	26	18	12	11	0	1	58	23	628
2019	Not a person with a disability	44	27	15	8	5	1	1	72	13	9921

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	27	22	13	11	0	2	53	25	626
2019	Not a person with a disability	31	30	21	10	6	0	1	62	16	9899
2018	Person with a disability	24	23	20	18	13	1	1	48	31	523
2018	Not a person with a disability	27	28	23	13	7	0	1	56	21	8151
2017	Person with a disability	20	25	22	13	18	1	1	46	32	518
2017	Not a person with a disability	25	29	22	13	9	1	2	55	23	7779

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	23	14	7	7	0	2	71	15	631
2019	Not a person with a disability	58	22	11	4	2	0	2	82	7	9912
2018	Person with a disability	46	21	12	7	11	1	3	69	19	527
2018	Not a person with a disability	53	24	12	5	4	0	2	79	9	8145
2017	Person with a disability	41	26	19	6	7	0	1	68	13	517
2017	Not a person with a disability	56	23	11	5	3	0	2	81	8	7803

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	20	14	9	8	0	2	68	17	627
2019	Not a person with a disability	75	12	5	1	1	1	6	93	2	9895
2018	Person with a disability	50	16	12	8	10	1	2	68	19	527
2018	Not a person with a disability	70	15	6	2	2	1	5	90	4	8152

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	16	10	6	10	1	3	74	16	631
2019	Not a person with a disability	75	10	5	3	3	1	3	88	6	9931
2018	Person with a disability	54	12	12	7	11	1	2	68	19	526
2018	Not a person with a disability	70	13	6	3	3	1	4	87	7	8150
2017	Person with a disability	52	16	11	6	11	1	4	71	17	518
2017	Not a person with a disability	71	12	5	3	3	1	5	88	6	7805

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	26	10	4	4	1	2	82	8	629
2019	Not a person with a disability	62	23	8	3	2	0	2	87	5	9902
2018	Person with a disability	52	24	13	5	3	0	2	78	9	530
2018	Not a person with a disability	57	24	10	4	2	0	2	83	6	8188
2017	Person with a disability	50	26	13	4	3	1	3	78	8	520
2017	Not a person with a disability	58	24	8	4	2	0	3	85	6	7800

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	18	12	7	9	0	2	71	17	628
2019	Not a person with a disability	65	17	8	4	4	0	2	84	8	9888
2018	Person with a disability	46	20	14	8	11	0	1	67	19	529
2018	Not a person with a disability	59	20	9	6	4	0	2	80	10	8168
2017	Person with a disability	46	20	12	8	11	1	2	68	20	519
2017	Not a person with a disability	62	17	8	5	4	0	3	82	9	7809

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	10	3	2	1	1	29	91	5	625
2019	Not a person with a disability	62	11	5	2	1	0	19	91	4	9886
2018	Person with a disability	51	11	6	1	1	1	30	90	2	527
2018	Not a person with a disability	56	12	6	2	1	0	22	89	4	8128
2017	Person with a disability	49	11	3	1	1	1	35	92	3	516
2017	Not a person with a disability	56	12	5	2	1	0	23	89	4	7805

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	64	14	9	4	1	0	8	85	6	628
2019	Not a person with a disability	70	16	6	2	1	0	5	90	3	9902
2018	Person with a disability	58	19	9	1	3	1	10	85	5	527
2018	Not a person with a disability	63	19	8	2	1	0	5	87	4	8152
2017	Person with a disability	53	19	9	5	3	1	11	81	9	518
2017	Not a person with a disability	65	17	7	2	1	0	7	89	4	7760

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	61	16	6	6	6	1	4	81	12	630
2019	Not a person with a disability	70	13	6	3	4	1	3	86	8	9931
2018	Person with a disability	57	16	7	5	7	1	7	79	13	527
2018	Not a person with a disability	65	15	7	4	5	1	4	83	9	8181
2017	Person with a disability	56	17	10	5	5	1	6	79	11	518
2017	Not a person with a disability	66	15	7	4	4	1	5	85	8	7813

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	26	18	7	6	0	2	68	13	628
2019	Not a person with a disability	57	24	11	3	2	0	2	83	5	9913
2018	Person with a disability	35	28	18	8	8	1	2	65	17	529
2018	Not a person with a disability	51	27	13	4	2	0	2	80	7	8176
2017	Person with a disability	37	25	20	8	6	1	3	64	15	520
2017	Not a person with a disability	51	28	12	4	2	0	3	82	6	7799

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	25	34	17	11	0	38	28	631
2019	Not a person with a disability	18	34	33	11	3	0	52	15	9951
2018	Person with a disability	8	21	41	20	10	0	29	30	528
2018	Not a person with a disability	14	32	36	13	4	0	47	18	8222
2017	Person with a disability	4	21	36	22	16	1	25	38	518
2017	Not a person with a disability	12	28	39	15	6	0	40	21	7822

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	22	33	16	9	0	25	42	628
2019	Not a person with a disability	8	17	37	25	12	0	38	25	9897
2018	Person with a disability	18	24	36	14	8	0	22	42	517
2018	Not a person with a disability	9	18	39	23	11	0	34	27	8105
2017	Person with a disability	21	29	28	15	6	0	21	51	518
2017	Not a person with a disability	8	20	39	22	10	1	33	28	7795

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	37	13	9	6	2	72	15	627
2019	Not a person with a disability	39	39	13	5	2	2	80	7	9920
2018	Person with a disability	26	40	14	10	8	1	67	19	532
2018	Not a person with a disability	34	41	14	5	3	2	77	8	8207
2017	Person with a disability	20	37	16	10	13	4	60	24	519
2017	Not a person with a disability	24	41	17	8	4	5	69	13	7810

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	31	20	16	13	1	51	29	631
2019	Not a person with a disability	29	36	17	11	5	1	67	16	9942
2018	Person with a disability	19	27	19	17	17	2	46	34	532
2018	Not a person with a disability	26	38	17	11	6	2	65	18	8217
2017	Person with a disability	12	29	17	17	22	2	42	40	518
2017	Not a person with a disability	17	40	19	13	8	2	59	21	7819

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	56	44	632
2019	Not a person with a disability	12	88	9960
2017	Person with a disability	57	43	517
2017	Not a person with a disability	13	87	7816
2014	Person with a disability	54	46	502
2014	Not a person with a disability	12	88	8359

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	81	19	355
2019	Not a person with a disability	80	20	1179
2017	Person with a disability	80	20	291
2017	Not a person with a disability	77	23	1017
2014	Person with a disability	82	18	273
2014	Not a person with a disability	80	20	1024

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	47	25	9	15	4	1	0	72	19	286
2019	Not a person with a disability	54	33	6	5	2	0	1	87	7	926
2017	Person with a disability	41	38	7	10	3	0	0	80	13	237
2017	Not a person with a disability	46	38	6	6	3	0	0	84	9	788
2014	Person with a disability	45	32	6	12	5	0	0	77	17	224
2014	Not a person with a disability	55	30	7	5	1	1	1	86	7	817

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	26	18	14	16	2	1	23	77	626
2019	Not a person with a disability	25	32	22	11	8	1	1	26	74	9927
2018	Person with a disability	26	22	20	13	16	1	1	27	73	531
2018	Not a person with a disability	26	28	22	12	10	1	1	27	73	8233
2017	Person with a disability	29	20	21	12	14	4	1	30	70	519
2017	Not a person with a disability	29	24	21	11	12	2	1	30	70	7827

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	469
2019	Not a person with a disability	62	38	7295

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	463
2019	Not a person with a disability	37	63	7174
2018	Person with a disability	28	72	377
2018	Not a person with a disability	30	70	5869

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	18	16	16	28	1	8	33	49	463
2019	Not a person with a disability	13	22	20	18	18	2	8	38	40	7172
2018	Person with a disability	8	16	18	21	28	2	8	26	54	380
2018	Not a person with a disability	10	22	19	18	23	1	7	35	45	5889
2017	Person with a disability	9	17	12	21	32	1	6	29	58	344
2017	Not a person with a disability	10	21	15	17	25	2	9	36	47	5314

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	16	14	18	35	2	7	26	58	462
2019	Not a person with a disability	8	17	19	20	27	2	7	28	51	7162
2018	Person with a disability	6	9	15	20	43	2	7	15	68	380
2018	Not a person with a disability	6	13	16	20	36	2	6	21	61	5887
2017	Person with a disability	5	10	8	18	48	2	9	16	74	344
2017	Not a person with a disability	5	10	12	17	45	3	9	17	70	5319

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	14	15	12	19	1	7	51	33	626
2019	Not a person with a disability	41	18	15	9	9	1	7	64	20	9813
2018	Person with a disability	33	12	15	10	22	1	7	48	35	529
2018	Not a person with a disability	38	16	15	10	12	1	8	59	24	8212

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Services and Procurement Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment