2019 Public Service Employee Survey Results for Health Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	32	51	3	8	6	0	0	83	14	93
2019	Health care practitioners	41	45	3	8	3	0	0	86	11	128
2019	Federal regulators	40	45	3	10	2	0	0	85	12	625
2019	Compliance, inspection and enforcement	37	48	3	9	2	0	0	86	11	526
2019	Communications or public affairs	32	50	4	12	2	0	0	82	14	217
2019	Access to information and privacy	40	51	3	5	1	0	0	91	7	72
2019	Security	34	49	3	10	3	0	0	83	13	59
2019	Science and technology	40	43	3	13	1	0	0	83	14	643
2019	Legal services	44	49	0	7	0	0	0	93	7	26
2019	Administration and operations	55	36	2	5	2	0	0	91	7	615
2019	Human resources	39	49	4	6	2	0	0	88	8	268
2019	Financial management	58	35	4	1	2	0	0	92	3	178
2019	Procurement	37	52	0	9	2	0	0	89	11	44
2019	Real property	47	32	5	10	5	0	0	80	16	50
2019	Materiel management	68	18	0	7	8	0	0	85	15	11
2019	Information management	37	40	5	15	3	0	0	77	18	142
2019	Information technology	38	41	5	13	2	0	0	80	15	203
2019	Evaluation	43	45	4	6	1	0	0	88	7	387
2019	Data sciences	37	44	2	13	4	0	0	81	17	80
2019	Policy	39	45	4	10	2	0	0	84	12	444
2019	Project management	39	42	2	14	3	0	0	81	17	188
2019	Other services to the public	45	33	5	10	6	0	0	78	17	51
2019	None of the above	48	40	4	6	2	0	0	88	7	199
2017	Client contact centre	29	50	7	11	3	0	0	79	14	139
2017	Health care practitioners	26	45	5	17	7	0	0	71	25	384
2017	Federal regulators	27	49	3	15	4	0	0	77	20	563
2017	Compliance, inspection and enforcement	20	51	8	15	6	0	0	72	20	393
2017	Communications or public affairs	30	50	3	13	4	0	0	80	17	224
2017	Access to information and privacy	35	49	2	13	2	0	0	84	15	60
2017	Security	35	33	9	16	7	0	0	69	23	38
2017	Science and technology	31	50	3	13	3	0	0	81	16	609
2017	Legal services	45	38	0	9	9	0	0	82	18	21
2017	Administration and operations	43	43	5	8	2	0	0	85	10	897
2017	Human resources	31	47	3	13	6	0	0	78	19	246
2017	Financial management	45	43	5	5	2	1	0	88	6	212
2017	Procurement	43	32	11	6	8	0	0	75	14	36
2017	Real property	27	48	7	7	11	0	0	75	18	50
2017	Materiel management	34	56	0	10	0	0	0	90	10	14
2017	Information management	37	46	4	10	4	0	0	82	14	162
2017	Information technology	27	53	5	9	6	0	0	80	15	217
2017	Evaluation	33	51	6	7	3	0	0	84	10	334
2017	Data sciences	35	50	6	4	5	0	0	85	9	97
2017	Policy	29	51	5	10	4	0	0	80	15	512
2017	Project management	32	51	4	8	5	0	0	83	13	230
2017	Other services to the public	45	45	2	7	1	0	0	89	8	89
2017	None of the above	32	46	5	12	4	0	0	79	16	358
2014	Client contact centre	27	44	7	13	9	0	1	71	22	178
2014	Health care practitioners	21	51	4	17	7	0	0	72	25	515
2014	Federal regulators	25	51	6	13	5	0	0	76	18	724
2014	Compliance, inspection and enforcement	20	53	8	14	4	0	0	73	19	430
2014	Communications or public affairs	26	49	4	17	3	0	0	75	20	262
2014	Access to information and privacy	37	38	9	6	11	0	0	75	17	36
2014	Security	32	47	2	11	9	0	0	79	19	51
2014	Science and technology	26	49	5	16	4	0	0	75	20	727
2014	Legal services	36	54	3	0	6	0	0	91	6	29
2014	Administration and operations	37	45	4	10	4	0	0	82	14	1150
2014	Human resources	34	52	3	7	3	0	0	87	10	297
2014	Financial management	40	47	4	6	3	0	0	86	10	297
2014	Procurement	19	46	7	25	2	0	0	66	27	39
2014	Real property	35	37	13	11	4	0	0	72	15	84
2014	Materiel management	22	73	0	5	0	0	0	95	5	13
2014	Information management	32	48	7	7	6	0	0	80	13	216
2014	Information technology	29	46	7	15	4	0	0	75	18	284
2014	Evaluation	28	51	5	11	4	0	0	79	15	415
2014	Other services to the public	33	44	6	11	7	0	0	77	17	165
2014	None of the above	29	49	5	12	4	1	0	78	17	624

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	59	19	10	9	3	0	0	78	12	93
2019	Health care practitioners	67	18	5	6	5	0	0	85	11	128
2019	Federal regulators	69	17	4	6	3	0	1	87	8	628
2019	Compliance, inspection and enforcement	63	19	5	9	3	0	1	82	13	526
2019	Communications or public affairs	71	13	2	8	6	0	0	84	14	216
2019	Access to information and privacy	64	17	6	4	8	0	1	82	12	71
2019	Security	64	24	7	3	2	0	0	88	5	59
2019	Science and technology	70	15	5	5	2	0	1	87	8	639
2019	Legal services	58	23	9	7	4	0	0	81	10	26
2019	Administration and operations	68	18	5	6	3	0	1	87	8	614
2019	Human resources	61	27	5	5	2	0	1	88	7	267
2019	Financial management	70	19	4	5	1	0	1	90	7	178
2019	Procurement	61	28	7	2	0	0	2	90	2	44
2019	Real property	69	18	5	6	0	0	2	89	6	49
2019	Materiel management	85	7	0	8	0	0	0	92	8	11
2019	Information management	64	21	3	7	3	0	2	87	10	142
2019	Information technology	68	19	4	5	3	0	1	88	8	203
2019	Evaluation	67	15	6	6	5	0	1	83	11	387
2019	Data sciences	74	11	2	10	2	0	0	85	13	80
2019	Policy	75	15	3	4	3	0	0	90	7	444
2019	Project management	68	18	5	3	5	0	1	86	8	186
2019	Other services to the public	69	16	13	0	2	0	0	85	2	51
2019	None of the above	70	17	5	4	2	0	1	88	6	199
2017	Client contact centre	48	32	8	7	2	0	3	82	10	139
2017	Health care practitioners	66	19	4	6	3	1	2	87	9	384
2017	Federal regulators	70	16	5	5	4	0	1	86	9	562
2017	Compliance, inspection and enforcement	61	15	7	9	7	0	1	77	16	390
2017	Communications or public affairs	69	17	3	7	4	0	0	86	11	224
2017	Access to information and privacy	74	13	2	5	6	0	0	87	11	60
2017	Security	66	18	9	2	2	0	3	86	4	38
2017	Science and technology	68	16	5	6	4	0	1	85	10	607
2017	Legal services	58	31	6	5	0	0	0	90	5	21
2017	Administration and operations	66	19	6	6	2	0	1	86	8	897
2017	Human resources	61	21	7	8	4	0	0	82	12	245
2017	Financial management	62	26	4	5	1	0	1	89	7	212
2017	Procurement	71	23	0	1	0	0	5	98	2	36
2017	Real property	69	14	6	3	4	0	3	86	8	51
2017	Materiel management	54	6	29	0	11	0	0	60	11	14
2017	Information management	66	17	6	7	3	0	1	84	10	162
2017	Information technology	65	17	6	8	4	0	0	83	12	217
2017	Evaluation	69	13	5	7	5	0	1	82	12	335
2017	Data sciences	67	17	3	8	5	0	0	84	13	96
2017	Policy	73	15	3	5	3	0	0	89	8	510
2017	Project management	69	18	5	6	2	0	0	88	7	230
2017	Other services to the public	83	9	2	2	2	1	1	94	4	88
2017	None of the above	63	17	4	11	3	0	1	82	14	358
2014	Client contact centre	58	19	5	14	3	0	1	77	17	178
2014	Health care practitioners	68	16	5	7	3	0	2	85	10	515
2014	Federal regulators	68	18	5	5	3	1	1	87	8	724
2014	Compliance, inspection and enforcement	62	17	6	10	5	0	1	80	15	430
2014	Communications or public affairs	69	14	4	8	3	0	1	84	12	262
2014	Access to information and privacy	64	28	3	3	3	0	0	92	6	36
2014	Security	58	31	8	3	0	0	0	89	3	51
2014	Science and technology	67	16	5	5	5	1	2	85	10	726
2014	Legal services	60	26	3	7	0	0	4	89	7	29
2014	Administration and operations	64	20	5	7	3	0	1	85	10	1150
2014	Human resources	59	24	4	8	5	0	0	83	13	296
2014	Financial management	64	21	5	6	2	0	2	87	9	296
2014	Procurement	51	27	12	5	5	0	0	78	10	39
2014	Real property	67	17	8	2	4	0	3	85	6	84
2014	Materiel management	68	21	6	0	5	0	0	89	5	13
2014	Information management	65	19	7	4	5	0	0	84	9	216
2014	Information technology	64	20	6	5	4	0	1	85	9	284
2014	Evaluation	65	16	5	6	5	0	2	83	11	414
2014	Other services to the public	67	16	8	4	3	1	2	85	7	165
2014	None of the above	67	19	3	5	4	0	1	88	9	623

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	47	37	6	5	4	0	0	85	9	93
2019	Health care practitioners	49	29	4	9	9	0	0	78	18	127
2019	Federal regulators	39	35	7	12	7	0	0	74	19	627
2019	Compliance, inspection and enforcement	38	39	6	11	6	0	0	77	17	528
2019	Communications or public affairs	42	35	6	14	3	0	0	77	17	217
2019	Access to information and privacy	41	40	4	12	3	0	0	81	15	72
2019	Security	45	36	8	3	7	0	0	81	11	58
2019	Science and technology	36	38	7	13	6	0	0	74	19	640
2019	Legal services	44	40	7	10	0	0	0	83	10	26
2019	Administration and operations	55	30	4	8	3	0	0	85	11	612
2019	Human resources	49	35	5	8	4	0	0	84	11	268
2019	Financial management	57	32	4	5	3	0	0	88	8	180
2019	Procurement	44	34	5	17	0	0	0	78	17	44
2019	Real property	64	24	6	4	1	0	0	88	6	49
2019	Materiel management	77	8	0	7	8	0	0	85	15	11
2019	Information management	46	28	10	11	5	0	0	74	16	142
2019	Information technology	53	26	8	12	2	0	0	79	14	202
2019	Evaluation	38	36	9	13	5	0	0	74	17	387
2019	Data sciences	51	25	7	13	4	0	0	76	17	80
2019	Policy	45	33	6	10	6	0	0	78	16	443
2019	Project management	42	42	5	7	4	0	0	84	11	187
2019	Other services to the public	37	35	15	5	9	0	0	72	13	50
2019	None of the above	51	30	3	12	4	0	0	82	15	199
2017	Client contact centre	33	38	11	12	6	0	0	71	18	139
2017	Health care practitioners	32	41	4	14	9	0	0	73	23	384
2017	Federal regulators	35	33	6	16	10	0	0	68	26	562
2017	Compliance, inspection and enforcement	32	40	9	12	6	0	0	72	18	392
2017	Communications or public affairs	41	39	7	9	5	0	0	80	14	224
2017	Access to information and privacy	53	33	8	5	2	0	0	85	6	60
2017	Security	34	29	24	11	2	0	0	63	13	38
2017	Science and technology	32	38	6	15	9	0	0	70	24	609
2017	Legal services	52	24	9	5	10	0	0	76	15	21
2017	Administration and operations	47	31	7	9	6	0	0	78	15	898
2017	Human resources	42	34	6	11	7	0	0	75	18	245
2017	Financial management	41	35	9	8	6	0	0	77	14	212
2017	Procurement	32	38	9	13	8	0	0	70	21	36
2017	Real property	54	24	9	7	2	0	3	81	10	51
2017	Materiel management	37	25	10	19	10	0	0	62	29	14
2017	Information management	43	36	7	8	6	0	0	79	14	162
2017	Information technology	45	32	8	10	5	0	0	77	15	217
2017	Evaluation	35	34	9	11	11	0	0	69	22	335
2017	Data sciences	49	32	7	8	4	0	0	81	12	96
2017	Policy	35	34	7	14	11	0	0	69	25	511
2017	Project management	39	35	7	14	5	0	0	75	19	230
2017	Other services to the public	45	23	3	20	10	0	0	67	30	89
2017	None of the above	40	30	13	12	6	0	0	70	18	357
2014	Client contact centre	33	36	9	13	8	0	1	70	21	178
2014	Health care practitioners	34	35	4	17	10	0	0	69	27	515
2014	Federal regulators	33	35	8	12	12	0	0	68	24	723
2014	Compliance, inspection and enforcement	35	36	6	15	8	0	0	71	23	428
2014	Communications or public affairs	38	34	7	14	7	0	0	72	21	262
2014	Access to information and privacy	28	36	11	11	14	0	0	64	25	36
2014	Security	31	23	15	14	18	0	0	53	31	51
2014	Science and technology	34	37	7	13	8	0	0	72	21	726
2014	Legal services	58	24	7	7	3	0	0	82	11	29
2014	Administration and operations	45	31	8	11	6	0	0	76	16	1148
2014	Human resources	45	35	3	11	6	0	0	80	17	297
2014	Financial management	43	35	5	11	5	0	0	79	16	297
2014	Procurement	24	44	10	10	12	0	0	68	21	39
2014	Real property	52	31	7	5	3	0	1	84	9	84
2014	Materiel management	53	11	15	21	0	0	0	64	21	13
2014	Information management	47	29	6	11	6	1	0	77	17	216
2014	Information technology	37	32	5	16	10	0	0	69	26	284
2014	Evaluation	28	30	12	15	14	0	0	59	29	414
2014	Other services to the public	38	33	9	12	8	0	0	71	20	165
2014	None of the above	35	35	8	15	7	0	0	70	21	624

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	37	11	12	10	0	0	68	21	92
2019	Health care practitioners	30	32	13	20	5	0	0	62	25	127
2019	Federal regulators	27	44	12	12	5	0	0	71	17	625
2019	Compliance, inspection and enforcement	24	45	13	15	4	0	0	69	18	524
2019	Communications or public affairs	30	41	12	11	4	1	1	73	15	215
2019	Access to information and privacy	41	41	10	7	0	0	1	83	7	72
2019	Security	27	38	10	14	10	0	0	65	24	59
2019	Science and technology	32	40	11	14	4	0	0	71	18	638
2019	Legal services	24	55	7	11	3	0	0	79	14	26
2019	Administration and operations	37	39	8	12	4	0	1	77	15	614
2019	Human resources	28	37	16	13	5	0	0	66	18	268
2019	Financial management	39	37	13	6	5	0	0	76	11	178
2019	Procurement	30	39	11	19	2	0	0	69	21	44
2019	Real property	50	27	13	5	4	0	0	77	10	50
2019	Materiel management	37	40	0	23	0	0	0	77	23	11
2019	Information management	38	30	13	11	8	0	0	68	19	141
2019	Information technology	34	34	14	14	4	0	0	68	18	202
2019	Evaluation	23	42	14	17	3	0	1	65	20	385
2019	Data sciences	35	31	15	13	5	0	1	67	18	80
2019	Policy	31	41	10	14	4	0	0	72	18	442
2019	Project management	30	36	15	16	3	0	0	67	19	187
2019	Other services to the public	24	41	10	13	8	0	3	67	22	51
2019	None of the above	41	37	8	11	3	1	0	78	14	198
2018	Client contact centre	30	39	11	10	8	3	0	71	18	60
2018	Health care practitioners	32	40	8	15	5	0	0	72	20	89
2018	Federal regulators	25	47	12	12	4	0	0	72	16	583
2018	Compliance, inspection and enforcement	20	48	14	15	3	0	0	68	18	436
2018	Communications or public affairs	27	42	11	14	4	0	2	70	19	198
2018	Access to information and privacy	39	37	8	15	0	0	0	77	15	52
2018	Security	20	48	15	14	3	0	0	68	17	35
2018	Science and technology	27	51	8	9	4	1	1	79	13	516
2018	Legal services	40	45	0	15	0	0	0	85	15	19
2018	Administration and operations	34	41	10	9	5	0	1	76	14	492
2018	Human resources	22	44	12	15	7	0	0	66	22	187
2018	Financial management	32	38	12	8	10	1	0	70	18	145
2018	Procurement	53	16	15	5	6	0	5	73	11	18
2018	Real property	19	48	0	28	4	0	0	68	32	24
2018	Information management	40	35	9	11	4	0	1	76	15	124
2018	Information technology	22	49	14	9	5	0	1	72	14	144
2018	Evaluation	22	46	13	15	3	0	2	69	18	354
2018	Data sciences	36	41	12	10	1	0	0	77	11	79
2018	Policy	25	46	9	15	4	0	0	72	19	378
2018	Project management	26	40	17	13	3	0	2	67	16	152
2018	Other services to the public	27	35	22	14	2	0	0	62	16	52
2018	None of the above	24	43	10	15	7	0	1	68	22	148
2017	Client contact centre	25	43	16	10	6	0	0	68	16	139
2017	Health care practitioners	23	40	11	18	8	0	0	64	26	384
2017	Federal regulators	25	40	11	15	8	0	0	66	23	563
2017	Compliance, inspection and enforcement	19	39	15	18	9	0	0	58	27	393
2017	Communications or public affairs	28	42	11	12	6	0	0	71	18	223
2017	Access to information and privacy	42	35	4	16	3	0	0	77	19	60
2017	Security	37	30	11	14	6	0	3	68	20	38
2017	Science and technology	23	40	14	14	8	0	0	64	22	608
2017	Legal services	58	15	23	4	0	0	0	73	4	21
2017	Administration and operations	33	37	11	13	6	0	0	70	19	897
2017	Human resources	34	37	9	13	7	0	0	71	20	246
2017	Financial management	32	44	10	9	5	0	0	76	14	212
2017	Procurement	31	36	11	14	8	0	0	66	22	36
2017	Real property	35	24	16	13	13	0	0	59	25	51
2017	Materiel management	40	30	5	6	10	0	10	78	17	14
2017	Information management	35	37	15	10	3	1	0	73	13	162
2017	Information technology	31	37	12	11	8	0	1	69	20	217
2017	Evaluation	25	40	14	15	5	1	0	65	20	333
2017	Data sciences	34	44	12	8	2	0	0	78	10	95
2017	Policy	24	43	12	13	6	0	1	68	20	512
2017	Project management	22	43	13	16	7	0	0	65	23	230
2017	Other services to the public	28	34	12	20	5	0	0	62	25	89
2017	None of the above	26	41	10	13	9	0	0	68	22	357
2014	Client contact centre	19	39	14	16	10	0	1	59	26	178
2014	Health care practitioners	17	36	13	24	12	0	0	52	35	515
2014	Federal regulators	23	41	12	17	6	0	0	64	24	723
2014	Compliance, inspection and enforcement	16	46	16	15	7	0	0	62	22	430
2014	Communications or public affairs	27	43	9	16	5	0	0	70	21	259
2014	Access to information and privacy	20	41	17	11	11	0	0	61	22	36
2014	Security	25	33	14	11	17	0	0	58	28	51
2014	Science and technology	25	39	16	16	5	0	0	63	21	727
2014	Legal services	46	34	14	3	0	3	0	82	3	29
2014	Administration and operations	25	38	11	17	8	0	0	63	26	1150
2014	Human resources	31	38	11	14	5	0	1	69	20	297
2014	Financial management	27	42	12	13	5	0	0	70	18	297
2014	Procurement	17	36	12	20	15	0	0	53	35	39
2014	Real property	30	34	11	12	12	1	0	66	24	84
2014	Materiel management	53	5	10	32	0	0	0	58	32	13
2014	Information management	24	37	15	12	10	0	1	62	22	216
2014	Information technology	21	35	16	18	10	0	0	56	28	285
2014	Evaluation	21	40	15	18	6	0	1	61	24	415
2014	Other services to the public	22	38	13	18	9	0	0	60	28	165
2014	None of the above	18	41	15	17	9	0	0	59	26	623

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	43	34	9	7	7	0	0	77	14	89
2019	Health care practitioners	41	37	8	9	4	1	0	79	13	128
2019	Federal regulators	44	38	7	7	2	0	0	83	10	627
2019	Compliance, inspection and enforcement	39	41	10	6	3	0	0	80	10	525
2019	Communications or public affairs	49	37	6	6	1	1	0	87	7	215
2019	Access to information and privacy	57	30	8	4	1	0	0	87	5	72
2019	Security	44	32	14	6	3	0	0	76	9	59
2019	Science and technology	49	35	8	5	2	0	0	84	7	637
2019	Legal services	60	30	0	7	0	3	0	93	7	26
2019	Administration and operations	54	32	7	4	1	0	0	87	6	609
2019	Human resources	50	32	11	4	2	0	0	83	6	263
2019	Financial management	59	27	8	6	0	0	0	86	6	177
2019	Procurement	51	31	3	11	4	0	0	82	15	43
2019	Real property	66	23	8	2	0	0	1	90	2	50
2019	Materiel management	77	8	0	7	8	0	0	85	15	11
2019	Information management	47	29	14	4	5	1	0	76	9	141
2019	Information technology	53	34	8	2	2	0	1	87	4	201
2019	Evaluation	44	32	12	7	3	0	1	78	10	386
2019	Data sciences	55	32	7	6	0	0	0	87	6	80
2019	Policy	49	35	6	6	3	0	0	85	9	441
2019	Project management	53	32	6	6	3	0	0	85	9	186
2019	Other services to the public	40	43	7	5	5	0	0	84	9	50
2019	None of the above	59	29	6	5	1	0	0	88	6	199
2017	Client contact centre	40	38	11	7	4	0	0	78	11	138
2017	Health care practitioners	40	37	8	11	4	0	0	77	15	382
2017	Federal regulators	45	37	8	7	2	0	0	83	10	559
2017	Compliance, inspection and enforcement	35	45	9	7	4	0	0	80	11	393
2017	Communications or public affairs	56	30	7	5	2	0	0	86	7	222
2017	Access to information and privacy	51	36	9	5	0	0	0	86	5	60
2017	Security	55	25	9	7	2	0	3	82	9	38
2017	Science and technology	44	40	7	7	2	0	0	84	9	607
2017	Legal services	65	31	0	5	0	0	0	95	5	20
2017	Administration and operations	48	35	8	6	2	0	0	84	9	894
2017	Human resources	51	38	6	4	0	0	0	90	4	246
2017	Financial management	52	36	6	4	1	0	0	89	5	212
2017	Procurement	50	33	0	11	5	0	0	84	16	36
2017	Real property	52	31	13	3	2	0	0	83	5	51
2017	Materiel management	30	70	0	0	0	0	0	100	0	14
2017	Information management	50	30	9	7	3	0	0	80	10	162
2017	Information technology	54	32	8	5	0	0	0	86	6	217
2017	Evaluation	43	37	10	7	2	0	1	81	9	332
2017	Data sciences	54	33	6	6	0	1	0	87	6	96
2017	Policy	46	37	6	7	3	0	0	84	10	510
2017	Project management	50	33	5	7	4	1	0	83	11	230
2017	Other services to the public	54	30	3	9	4	0	0	84	13	88
2017	None of the above	42	39	10	7	2	1	0	81	8	356
2014	Client contact centre	31	41	14	9	4	1	1	73	13	178
2014	Health care practitioners	30	45	9	11	6	0	0	75	16	515
2014	Federal regulators	45	36	9	7	2	0	0	82	9	721
2014	Compliance, inspection and enforcement	37	44	10	8	1	0	0	81	9	430
2014	Communications or public affairs	46	38	9	6	1	0	0	84	8	262
2014	Access to information and privacy	31	52	9	6	0	0	3	85	6	36
2014	Security	43	38	5	9	5	0	0	81	14	51
2014	Science and technology	42	40	11	6	2	0	0	82	8	726
2014	Legal services	53	33	14	0	0	0	0	86	0	29
2014	Administration and operations	44	37	9	7	3	0	0	81	10	1151
2014	Human resources	51	33	8	7	0	0	0	85	7	297
2014	Financial management	48	32	9	7	3	0	1	81	10	295
2014	Procurement	24	42	19	15	0	0	0	66	15	39
2014	Real property	49	38	7	2	3	0	1	89	5	84
2014	Materiel management	48	46	6	0	0	0	0	94	0	13
2014	Information management	42	38	8	6	5	0	0	80	11	216
2014	Information technology	45	37	10	5	2	0	0	82	7	285
2014	Evaluation	38	36	14	10	1	0	0	74	12	415
2014	Other services to the public	38	37	11	11	3	0	0	75	14	165
2014	None of the above	39	38	10	8	3	1	1	78	12	624

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	46	31	9	7	7	0	0	77	14	93
2019	Health care practitioners	53	24	9	8	6	0	0	77	14	126
2019	Federal regulators	47	32	8	6	6	0	0	80	12	628
2019	Compliance, inspection and enforcement	40	35	11	7	6	0	0	76	13	525
2019	Communications or public affairs	54	30	6	6	4	0	0	85	9	216
2019	Access to information and privacy	69	21	5	5	0	0	0	90	5	71
2019	Security	45	29	11	8	4	2	0	76	12	59
2019	Science and technology	50	30	10	7	3	0	0	81	10	639
2019	Legal services	47	28	21	0	4	0	0	75	4	26
2019	Administration and operations	52	30	8	5	4	0	0	83	9	613
2019	Human resources	56	27	7	5	4	1	0	83	10	268
2019	Financial management	49	30	11	5	5	0	0	79	10	180
2019	Procurement	55	39	3	4	0	0	0	94	4	44
2019	Real property	55	31	2	9	3	0	0	86	12	50
2019	Materiel management	63	23	0	8	7	0	0	85	15	11
2019	Information management	44	31	12	9	4	0	1	75	13	141
2019	Information technology	51	28	8	9	3	1	0	81	12	199
2019	Evaluation	50	30	10	5	4	0	0	80	9	386
2019	Data sciences	60	24	7	6	0	2	1	87	6	80
2019	Policy	49	33	8	6	3	0	0	83	9	441
2019	Project management	50	29	9	6	5	0	0	79	11	187
2019	Other services to the public	49	27	10	6	5	0	3	78	12	51
2019	None of the above	56	22	12	7	3	0	0	78	10	199
2018	Client contact centre	38	32	12	8	6	0	4	73	14	60
2018	Health care practitioners	46	34	7	6	6	1	0	82	12	88
2018	Federal regulators	43	33	9	9	5	1	0	77	14	581
2018	Compliance, inspection and enforcement	39	36	12	8	4	0	0	75	12	436
2018	Communications or public affairs	48	32	8	9	4	0	0	79	13	198
2018	Access to information and privacy	59	28	4	9	0	0	0	87	9	51
2018	Security	50	29	16	3	3	0	0	79	6	35
2018	Science and technology	51	28	11	6	4	0	0	79	10	512
2018	Legal services	44	51	0	5	0	0	0	95	5	19
2018	Administration and operations	52	31	6	6	3	0	1	84	10	493
2018	Human resources	51	29	8	7	3	0	2	81	10	191
2018	Financial management	44	32	11	8	4	0	0	77	12	146
2018	Procurement	51	33	11	6	0	0	0	84	6	18
2018	Real property	29	42	7	8	15	0	0	70	23	24
2018	Information management	49	28	13	3	4	2	1	79	7	124
2018	Information technology	41	35	12	7	3	0	0	77	11	145
2018	Evaluation	49	35	8	6	2	0	0	84	7	353
2018	Data sciences	65	21	6	4	4	0	0	86	8	79
2018	Policy	49	32	6	10	3	0	0	81	13	378
2018	Project management	56	28	6	7	3	0	0	84	10	151
2018	Other services to the public	37	45	12	5	2	0	0	81	7	51
2018	None of the above	41	34	9	8	7	0	1	76	15	148
2017	Client contact centre	35	27	19	6	11	0	1	63	17	138
2017	Health care practitioners	39	27	11	13	10	0	0	66	24	384
2017	Federal regulators	41	32	11	9	6	0	0	74	15	563
2017	Compliance, inspection and enforcement	38	37	10	8	6	0	0	75	15	393
2017	Communications or public affairs	42	35	5	11	6	0	1	78	17	223
2017	Access to information and privacy	69	18	7	6	0	0	0	87	6	60
2017	Security	54	36	0	3	7	0	0	91	9	38
2017	Science and technology	49	33	6	7	4	1	0	83	11	607
2017	Legal services	65	21	0	9	0	5	0	90	10	20
2017	Administration and operations	46	31	9	8	6	1	0	77	14	895
2017	Human resources	50	30	7	10	2	0	0	80	13	246
2017	Financial management	49	31	9	7	4	0	0	80	10	211
2017	Procurement	41	39	3	9	8	0	0	80	17	36
2017	Real property	46	24	11	10	6	0	3	72	16	51
2017	Materiel management	52	24	24	0	0	0	0	76	0	14
2017	Information management	40	34	14	4	8	0	0	75	12	161
2017	Information technology	52	27	8	8	4	1	0	80	12	217
2017	Evaluation	49	32	8	8	3	0	0	81	11	335
2017	Data sciences	54	28	6	8	2	0	1	84	10	96
2017	Policy	40	36	8	8	7	0	0	76	15	511
2017	Project management	46	36	6	6	6	0	0	82	12	228
2017	Other services to the public	48	35	3	8	6	0	0	83	14	89
2017	None of the above	49	26	10	7	6	0	1	76	14	358
2014	Client contact centre	25	36	16	11	9	0	2	62	21	178
2014	Health care practitioners	30	33	13	13	10	0	0	64	23	515
2014	Federal regulators	40	36	10	10	4	0	0	76	15	721
2014	Compliance, inspection and enforcement	36	39	12	8	4	1	0	75	13	429
2014	Communications or public affairs	39	36	8	9	7	1	0	76	16	262
2014	Access to information and privacy	30	39	9	11	8	0	3	71	20	36
2014	Security	37	28	19	7	9	0	0	65	16	51
2014	Science and technology	41	38	10	6	3	1	1	80	10	727
2014	Legal services	59	28	3	10	0	0	0	87	10	29
2014	Administration and operations	40	34	11	7	7	0	0	75	14	1150
2014	Human resources	47	36	6	8	3	0	0	84	11	297
2014	Financial management	40	35	9	10	6	0	0	75	16	297
2014	Procurement	24	41	18	5	12	0	0	65	17	39
2014	Real property	41	34	7	12	6	0	0	75	18	84
2014	Materiel management	39	32	17	5	6	0	0	72	12	12
2014	Information management	41	32	10	8	8	0	0	74	16	216
2014	Information technology	40	32	13	8	5	1	1	73	14	285
2014	Evaluation	39	33	11	11	5	0	0	73	16	415
2014	Other services to the public	40	28	14	9	9	0	0	68	18	165
2014	None of the above	37	35	9	11	7	1	0	73	18	622

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	34	16	9	5	0	0	70	14	92
2019	Health care practitioners	40	38	13	7	2	0	0	78	9	128
2019	Federal regulators	44	39	9	6	2	0	0	83	8	626
2019	Compliance, inspection and enforcement	38	43	12	5	2	0	0	81	7	527
2019	Communications or public affairs	39	37	12	7	4	0	0	77	11	216
2019	Access to information and privacy	45	40	10	4	1	0	0	85	5	72
2019	Security	36	37	20	3	3	0	0	73	7	57
2019	Science and technology	41	40	9	7	4	0	0	81	10	639
2019	Legal services	36	40	18	7	0	0	0	75	7	26
2019	Administration and operations	38	38	12	9	4	0	0	75	13	616
2019	Human resources	36	41	11	8	4	0	0	76	12	268
2019	Financial management	39	41	12	6	2	0	0	80	8	179
2019	Procurement	35	39	11	13	3	0	0	73	15	44
2019	Real property	47	29	14	7	2	0	0	76	9	50
2019	Materiel management	63	22	15	0	0	0	0	85	0	11
2019	Information management	29	38	19	5	8	0	0	67	13	141
2019	Information technology	38	41	10	6	5	0	0	80	11	203
2019	Evaluation	40	39	10	8	2	0	0	79	11	387
2019	Data sciences	41	37	7	8	7	0	0	78	16	80
2019	Policy	37	41	11	6	4	0	0	79	10	443
2019	Project management	32	46	11	8	3	0	0	77	11	187
2019	Other services to the public	28	38	20	7	6	0	0	67	14	50
2019	None of the above	41	35	9	7	8	0	0	75	15	200
2018	Client contact centre	37	41	10	8	4	0	0	78	12	59
2018	Health care practitioners	43	44	7	4	1	1	0	88	5	89
2018	Federal regulators	38	44	10	5	4	0	0	82	8	578
2018	Compliance, inspection and enforcement	29	49	10	7	5	0	0	78	12	437
2018	Communications or public affairs	29	46	9	11	5	0	0	75	16	196
2018	Access to information and privacy	44	38	11	7	0	0	0	82	7	52
2018	Security	37	29	14	13	6	0	0	67	19	35
2018	Science and technology	41	41	8	6	4	0	0	82	10	511
2018	Legal services	21	69	5	0	5	0	0	90	5	19
2018	Administration and operations	36	37	13	8	6	0	0	73	14	491
2018	Human resources	35	41	13	5	6	0	0	76	11	190
2018	Financial management	35	42	11	7	5	0	0	77	12	144
2018	Procurement	52	27	4	16	0	0	0	79	16	18
2018	Real property	31	37	7	19	6	0	0	68	25	24
2018	Information management	31	39	17	9	4	0	0	70	13	122
2018	Information technology	33	42	16	4	4	0	1	76	8	145
2018	Evaluation	39	45	10	4	2	0	0	85	5	353
2018	Data sciences	41	45	2	7	4	0	0	86	11	79
2018	Policy	40	41	9	6	4	0	0	81	10	379
2018	Project management	30	45	15	7	2	0	1	76	9	153
2018	Other services to the public	32	46	5	14	3	0	0	77	18	51
2018	None of the above	29	38	12	12	9	0	0	67	20	149
2017	Client contact centre	37	42	12	6	3	0	0	79	9	139
2017	Health care practitioners	44	35	9	7	5	0	0	79	12	383
2017	Federal regulators	39	41	9	7	4	0	0	80	11	563
2017	Compliance, inspection and enforcement	28	46	12	9	4	0	0	75	13	393
2017	Communications or public affairs	27	50	10	9	4	0	0	77	13	224
2017	Access to information and privacy	43	46	5	5	2	0	0	89	7	60
2017	Security	22	38	7	24	10	0	0	60	33	38
2017	Science and technology	36	46	8	6	4	0	0	83	10	609
2017	Legal services	35	47	9	5	5	0	0	82	9	21
2017	Administration and operations	28	44	13	9	5	0	0	73	14	897
2017	Human resources	31	44	13	8	4	0	0	75	12	246
2017	Financial management	33	45	10	8	3	0	0	79	11	212
2017	Procurement	33	46	13	2	6	0	0	79	8	36
2017	Real property	33	50	7	3	8	0	0	82	11	51
2017	Materiel management	37	53	10	0	0	0	0	90	0	14
2017	Information management	21	45	13	11	10	0	0	67	20	162
2017	Information technology	27	45	14	10	4	0	0	72	14	216
2017	Evaluation	36	47	8	7	3	0	0	83	9	334
2017	Data sciences	37	49	7	6	1	0	0	86	7	97
2017	Policy	34	45	7	8	5	0	0	79	14	511
2017	Project management	35	40	13	7	6	0	0	74	13	229
2017	Other services to the public	54	28	9	6	4	0	0	81	9	89
2017	None of the above	38	36	12	6	6	0	0	75	12	357
2014	Client contact centre	26	47	13	10	4	0	1	74	13	178
2014	Health care practitioners	35	45	6	9	5	0	0	80	14	515
2014	Federal regulators	33	45	9	8	5	0	0	78	13	724
2014	Compliance, inspection and enforcement	24	52	10	11	3	0	0	76	14	430
2014	Communications or public affairs	30	44	10	10	6	0	0	74	16	261
2014	Access to information and privacy	28	34	5	16	17	0	0	62	33	36
2014	Security	31	28	17	13	10	0	0	60	23	51
2014	Science and technology	33	47	8	9	3	0	0	80	12	727
2014	Legal services	33	54	10	3	0	0	0	86	3	29
2014	Administration and operations	27	43	13	10	7	0	0	70	17	1150
2014	Human resources	36	40	7	12	5	0	0	76	17	297
2014	Financial management	33	40	14	8	5	0	0	73	14	297
2014	Procurement	27	41	17	5	10	0	0	68	15	39
2014	Real property	36	43	11	7	3	0	0	79	10	84
2014	Materiel management	47	53	0	0	0	0	0	100	0	13
2014	Information management	25	44	11	13	8	0	0	68	21	214
2014	Information technology	21	47	16	9	8	0	0	68	16	285
2014	Evaluation	27	47	13	9	4	0	0	74	13	415
2014	Other services to the public	38	37	9	8	8	0	0	75	16	164
2014	None of the above	25	45	12	11	7	0	0	71	17	624

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	24	32	16	15	12	0	0	57	27	93
2019	Health care practitioners	32	29	16	15	7	0	0	61	22	128
2019	Federal regulators	31	39	12	12	5	0	0	71	17	628
2019	Compliance, inspection and enforcement	29	39	13	11	6	0	0	69	17	527
2019	Communications or public affairs	38	34	11	12	5	0	0	72	17	217
2019	Access to information and privacy	39	38	10	8	5	0	0	77	13	72
2019	Security	21	57	7	8	7	0	0	78	16	59
2019	Science and technology	29	37	16	11	7	0	0	66	18	642
2019	Legal services	32	44	16	5	3	0	0	76	9	26
2019	Administration and operations	37	36	11	10	6	1	0	74	16	614
2019	Human resources	27	43	15	10	5	0	0	70	15	267
2019	Financial management	33	37	13	8	8	0	0	70	16	180
2019	Procurement	26	52	11	11	0	0	0	78	11	44
2019	Real property	38	36	13	4	10	0	0	74	14	49
2019	Materiel management	64	23	0	7	7	0	0	87	13	11
2019	Information management	35	27	14	14	9	0	0	62	24	140
2019	Information technology	35	38	15	8	5	0	0	73	13	203
2019	Evaluation	28	35	16	14	6	0	0	64	20	386
2019	Data sciences	36	41	12	6	5	0	0	77	11	80
2019	Policy	35	37	9	12	5	1	0	73	17	440
2019	Project management	32	41	9	13	4	0	1	73	17	188
2019	Other services to the public	19	36	19	13	12	0	0	56	25	51
2019	None of the above	32	35	12	12	9	0	0	67	21	200
2018	Client contact centre	28	36	9	16	12	0	0	63	28	59
2018	Health care practitioners	37	30	10	8	12	2	0	69	21	89
2018	Federal regulators	27	36	16	12	9	0	0	63	21	581
2018	Compliance, inspection and enforcement	23	40	18	9	8	1	1	64	18	436
2018	Communications or public affairs	32	39	15	7	7	0	0	70	14	198
2018	Access to information and privacy	46	27	14	7	5	0	0	73	13	52
2018	Security	47	22	13	10	8	0	0	69	18	35
2018	Science and technology	30	32	18	11	7	0	2	63	19	515
2018	Legal services	40	35	10	15	0	0	0	75	15	19
2018	Administration and operations	41	30	12	9	8	0	0	71	17	493
2018	Human resources	31	33	13	16	7	0	0	65	22	192
2018	Financial management	36	29	14	15	6	1	0	65	21	145
2018	Procurement	52	42	0	0	6	0	0	94	6	18
2018	Real property	15	40	11	21	13	0	0	55	33	24
2018	Information management	34	31	12	16	8	0	1	65	24	122
2018	Information technology	28	34	21	12	5	0	0	63	17	145
2018	Evaluation	27	33	21	12	6	1	0	61	18	354
2018	Data sciences	37	40	9	10	5	0	0	76	15	79
2018	Policy	40	35	11	7	6	0	0	75	13	377
2018	Project management	26	47	12	9	4	1	1	74	13	153
2018	Other services to the public	23	32	20	19	6	0	0	54	26	51
2018	None of the above	22	38	18	13	8	1	0	60	21	148
2017	Client contact centre	21	34	20	10	15	0	0	55	25	139
2017	Health care practitioners	24	35	13	12	15	1	0	60	27	383
2017	Federal regulators	26	37	13	14	8	1	0	64	23	563
2017	Compliance, inspection and enforcement	23	38	18	12	9	0	0	61	21	393
2017	Communications or public affairs	29	34	17	14	6	0	0	63	20	224
2017	Access to information and privacy	39	46	10	3	2	0	0	85	5	60
2017	Security	26	31	26	7	10	0	0	58	17	38
2017	Science and technology	28	35	15	11	10	0	0	63	21	609
2017	Legal services	32	33	14	17	5	0	0	65	22	21
2017	Administration and operations	29	33	16	13	9	0	0	62	22	898
2017	Human resources	32	37	11	11	8	0	0	70	20	246
2017	Financial management	29	43	9	8	10	0	0	72	18	212
2017	Procurement	24	40	12	13	11	0	0	64	24	36
2017	Real property	28	40	10	14	8	0	0	68	22	51
2017	Materiel management	31	14	25	10	19	0	0	45	30	14
2017	Information management	26	34	15	16	8	1	0	61	24	161
2017	Information technology	22	41	19	11	7	0	0	63	18	217
2017	Evaluation	22	40	16	13	7	1	0	63	21	334
2017	Data sciences	38	34	15	8	5	0	0	72	13	97
2017	Policy	32	37	11	13	7	0	0	70	20	512
2017	Project management	29	35	12	15	8	0	0	65	23	229
2017	Other services to the public	32	39	9	9	10	0	0	71	19	89
2017	None of the above	33	27	16	10	12	0	1	61	23	357
2014	Client contact centre	17	32	25	16	9	0	1	49	26	178
2014	Health care practitioners	20	32	16	18	14	0	0	52	32	515
2014	Federal regulators	23	39	17	12	9	0	0	62	21	724
2014	Compliance, inspection and enforcement	22	34	22	14	9	0	0	55	23	430
2014	Communications or public affairs	34	32	10	14	10	0	0	67	24	260
2014	Access to information and privacy	17	28	22	14	19	0	0	45	33	36
2014	Security	32	26	20	18	4	0	0	58	22	51
2014	Science and technology	21	39	17	15	8	0	0	60	23	727
2014	Legal services	38	27	22	10	3	0	0	64	14	29
2014	Administration and operations	26	37	14	14	10	0	0	63	23	1151
2014	Human resources	28	36	13	15	8	1	0	65	22	297
2014	Financial management	23	35	17	14	11	0	0	59	24	297
2014	Procurement	21	30	10	22	17	0	0	51	39	39
2014	Real property	27	35	13	20	5	0	0	62	25	84
2014	Materiel management	10	33	21	15	20	0	0	44	36	13
2014	Information management	23	37	15	13	12	0	0	60	25	215
2014	Information technology	25	33	20	12	9	1	0	59	21	285
2014	Evaluation	20	38	14	19	9	1	0	58	28	415
2014	Other services to the public	27	29	14	11	17	1	0	57	29	165
2014	None of the above	23	37	17	13	10	0	0	60	23	623

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	34	41	9	8	7	0	0	75	15	92
2019	Health care practitioners	41	36	13	7	3	0	0	77	10	127
2019	Federal regulators	43	40	8	8	2	0	0	83	10	624
2019	Compliance, inspection and enforcement	34	46	10	8	3	0	0	79	11	522
2019	Communications or public affairs	35	42	11	7	5	0	0	76	12	217
2019	Access to information and privacy	37	50	6	5	1	0	0	88	6	72
2019	Security	42	36	5	10	7	0	0	78	17	59
2019	Science and technology	35	45	11	6	3	0	0	80	9	638
2019	Legal services	34	56	0	7	3	0	0	90	10	26
2019	Administration and operations	42	40	9	6	3	0	0	82	9	613
2019	Human resources	41	39	11	7	3	0	0	80	10	267
2019	Financial management	41	38	12	6	4	0	0	78	10	179
2019	Procurement	35	54	5	4	2	0	0	89	6	44
2019	Real property	37	39	16	2	5	0	0	76	8	49
2019	Materiel management	61	24	8	0	7	0	0	85	7	11
2019	Information management	31	35	15	17	3	0	0	66	19	139
2019	Information technology	39	38	9	11	4	0	0	77	15	202
2019	Evaluation	41	41	10	5	2	0	0	83	7	387
2019	Data sciences	34	43	10	9	4	0	0	77	13	80
2019	Policy	27	46	10	13	3	0	0	74	16	438
2019	Project management	33	36	16	10	3	0	1	70	14	185
2019	Other services to the public	30	42	13	11	4	0	0	72	15	51
2019	None of the above	37	40	9	8	6	0	0	77	13	198
2018	Client contact centre	38	43	9	5	5	0	0	81	10	60
2018	Health care practitioners	46	39	8	6	1	0	0	85	7	89
2018	Federal regulators	37	42	11	7	4	0	0	79	10	582
2018	Compliance, inspection and enforcement	30	46	12	9	3	0	0	76	12	436
2018	Communications or public affairs	31	40	11	14	2	0	2	72	17	198
2018	Access to information and privacy	54	28	13	0	5	0	0	82	5	52
2018	Security	36	34	17	10	3	0	0	70	12	35
2018	Science and technology	42	39	8	7	3	0	0	81	10	512
2018	Legal services	44	26	16	15	0	0	0	69	15	19
2018	Administration and operations	42	37	8	9	4	0	0	80	13	493
2018	Human resources	31	43	8	11	8	0	0	74	19	192
2018	Financial management	28	43	16	10	3	0	0	70	13	145
2018	Procurement	37	47	0	11	4	0	0	85	15	18
2018	Real property	28	44	7	11	10	0	0	72	21	24
2018	Information management	35	37	16	8	4	0	0	72	12	123
2018	Information technology	28	43	13	9	5	0	1	72	14	145
2018	Evaluation	41	39	12	6	2	0	0	80	8	353
2018	Data sciences	41	37	7	12	3	0	0	78	15	79
2018	Policy	33	39	12	13	3	0	0	72	16	379
2018	Project management	33	34	16	10	6	0	1	67	16	153
2018	Other services to the public	27	35	20	12	5	2	0	63	17	51
2018	None of the above	30	36	18	8	8	0	0	66	16	148
2017	Client contact centre	35	40	12	10	3	0	0	75	13	139
2017	Health care practitioners	33	45	9	7	5	0	0	78	12	383
2017	Federal regulators	36	42	9	9	4	0	0	78	13	563
2017	Compliance, inspection and enforcement	27	51	10	8	4	0	0	78	11	393
2017	Communications or public affairs	26	46	9	16	3	0	0	72	19	224
2017	Access to information and privacy	52	38	3	5	2	0	0	91	6	60
2017	Security	19	41	5	9	9	17	0	72	22	38
2017	Science and technology	36	44	8	9	3	0	0	80	12	607
2017	Legal services	24	44	18	9	5	0	0	68	14	21
2017	Administration and operations	35	38	12	10	5	0	0	74	15	897
2017	Human resources	34	37	11	12	5	0	0	72	17	246
2017	Financial management	35	41	11	9	4	0	0	76	13	212
2017	Procurement	30	48	9	8	6	0	0	77	14	35
2017	Real property	38	23	17	9	13	0	0	61	22	51
2017	Materiel management	44	41	15	0	0	0	0	85	0	14
2017	Information management	34	34	14	12	5	0	0	69	17	162
2017	Information technology	29	40	12	14	4	0	0	69	19	217
2017	Evaluation	39	43	9	7	2	0	0	82	9	331
2017	Data sciences	36	40	12	9	4	0	0	76	13	97
2017	Policy	26	45	9	13	7	0	0	71	19	511
2017	Project management	25	46	11	12	5	0	0	72	17	229
2017	Other services to the public	51	29	7	6	7	0	1	80	13	89
2017	None of the above	40	35	11	7	7	0	0	74	14	356

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	43	39	8	6	4	0	0	82	10	90
2019	Health care practitioners	51	35	7	5	1	0	0	86	7	127
2019	Federal regulators	56	34	5	4	1	0	0	90	5	627
2019	Compliance, inspection and enforcement	45	41	8	3	2	0	0	87	6	525
2019	Communications or public affairs	48	36	10	5	1	0	0	84	6	216
2019	Access to information and privacy	53	35	11	0	1	0	0	88	1	71
2019	Security	36	50	7	6	2	0	0	86	7	58
2019	Science and technology	41	44	8	5	2	0	0	85	7	637
2019	Legal services	50	43	0	7	0	0	0	93	7	25
2019	Administration and operations	48	36	9	4	3	1	0	84	6	613
2019	Human resources	43	40	12	3	2	0	0	83	5	265
2019	Financial management	52	33	8	4	2	0	0	85	6	179
2019	Procurement	51	34	8	7	0	0	0	85	7	44
2019	Real property	51	45	4	0	0	0	0	96	0	49
2019	Materiel management	63	24	7	0	7	0	0	87	7	11
2019	Information management	39	42	10	5	3	0	0	81	8	140
2019	Information technology	47	36	11	6	1	0	0	83	6	203
2019	Evaluation	51	38	7	3	0	0	0	89	3	387
2019	Data sciences	43	42	4	9	2	0	0	85	11	80
2019	Policy	44	41	8	6	1	0	0	85	7	439
2019	Project management	44	41	6	6	3	0	1	85	9	188
2019	Other services to the public	41	28	14	12	6	0	0	69	18	51
2019	None of the above	52	32	9	6	2	0	0	84	7	198
2018	Client contact centre	54	30	9	2	3	2	0	86	5	60
2018	Health care practitioners	54	35	8	2	1	0	0	89	3	89
2018	Federal regulators	54	38	5	3	1	0	0	92	4	582
2018	Compliance, inspection and enforcement	41	44	7	5	2	0	0	86	7	434
2018	Communications or public affairs	41	45	8	5	1	0	0	87	6	198
2018	Access to information and privacy	52	39	5	4	0	0	0	91	4	52
2018	Security	47	47	6	0	0	0	0	94	0	35
2018	Science and technology	48	38	7	6	2	0	0	86	8	517
2018	Legal services	36	60	5	0	0	0	0	95	0	19
2018	Administration and operations	46	39	8	3	2	1	0	86	6	492
2018	Human resources	45	37	9	7	3	0	0	82	10	192
2018	Financial management	41	41	10	5	1	1	0	83	6	145
2018	Procurement	50	36	9	5	0	0	0	85	5	19
2018	Real property	36	30	27	7	0	0	0	66	7	23
2018	Information management	47	37	8	5	3	0	0	84	8	123
2018	Information technology	44	44	5	4	3	1	0	88	7	146
2018	Evaluation	56	36	7	1	0	0	0	92	1	354
2018	Data sciences	53	40	6	1	0	0	0	93	1	79
2018	Policy	57	32	4	5	3	0	0	89	7	381
2018	Project management	50	38	8	2	1	2	0	89	3	153
2018	Other services to the public	57	28	7	6	2	0	0	85	8	52
2018	None of the above	39	33	15	9	4	1	0	72	13	149
2017	Client contact centre	39	48	6	5	2	0	0	87	7	139
2017	Health care practitioners	37	38	10	8	5	1	0	76	14	381
2017	Federal regulators	53	36	5	3	3	0	0	89	6	564
2017	Compliance, inspection and enforcement	34	51	8	5	2	0	0	85	7	393
2017	Communications or public affairs	40	42	8	7	3	0	0	82	10	222
2017	Access to information and privacy	58	31	9	2	0	0	0	89	2	60
2017	Security	35	30	9	19	7	0	0	65	26	38
2017	Science and technology	44	40	7	6	3	1	0	84	9	609
2017	Legal services	28	42	19	10	0	0	0	71	10	21
2017	Administration and operations	40	40	11	5	4	1	0	80	9	895
2017	Human resources	46	35	11	5	2	1	1	82	7	246
2017	Financial management	39	44	9	4	3	1	0	84	7	211
2017	Procurement	46	38	11	2	3	0	0	84	5	36
2017	Real property	46	39	5	8	2	0	0	85	10	49
2017	Materiel management	55	45	0	0	0	0	0	100	0	14
2017	Information management	41	40	8	4	7	0	0	81	11	162
2017	Information technology	37	37	14	7	4	0	0	75	11	217
2017	Evaluation	49	42	5	4	1	0	0	91	4	334
2017	Data sciences	40	48	2	9	1	0	0	88	10	97
2017	Policy	44	37	9	7	3	0	0	81	11	511
2017	Project management	43	42	6	5	3	0	0	86	8	228
2017	Other services to the public	62	28	3	1	4	1	0	91	5	89
2017	None of the above	46	35	12	4	3	1	0	81	7	358
2014	Client contact centre	30	49	12	6	3	0	1	79	9	178
2014	Health care practitioners	36	40	12	8	3	1	0	76	12	515
2014	Federal regulators	46	41	8	4	2	0	0	87	5	723
2014	Compliance, inspection and enforcement	33	47	12	5	2	0	0	80	7	430
2014	Communications or public affairs	45	36	8	6	3	1	0	83	9	260
2014	Access to information and privacy	30	39	14	6	11	0	0	70	17	36
2014	Security	39	36	12	3	8	2	0	76	11	51
2014	Science and technology	41	40	11	5	2	0	0	81	8	727
2014	Legal services	45	41	11	0	3	0	0	86	3	29
2014	Administration and operations	35	43	12	6	3	1	0	79	9	1151
2014	Human resources	41	40	12	5	2	0	0	81	7	296
2014	Financial management	43	37	12	5	3	0	0	81	8	297
2014	Procurement	27	52	13	0	7	0	0	80	7	38
2014	Real property	38	39	16	4	3	0	0	77	6	84
2014	Materiel management	37	58	0	0	5	0	0	95	5	13
2014	Information management	44	35	12	5	4	0	0	79	8	215
2014	Information technology	37	38	14	7	4	0	0	75	11	285
2014	Evaluation	44	38	12	5	1	0	0	82	6	415
2014	Other services to the public	48	34	9	4	4	1	0	83	8	164
2014	None of the above	30	46	12	5	5	1	0	77	10	624

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	29	18	12	10	0	61	21	93
2019	Health care practitioners	36	34	14	9	6	0	70	16	128
2019	Federal regulators	41	34	11	9	5	0	75	14	624
2019	Compliance, inspection and enforcement	33	43	11	8	5	0	76	13	525
2019	Communications or public affairs	41	32	11	10	5	0	74	16	217
2019	Access to information and privacy	45	37	9	4	5	0	82	9	72
2019	Security	30	48	8	7	7	0	78	14	59
2019	Science and technology	35	36	15	10	4	0	71	14	640
2019	Legal services	33	46	17	0	3	0	79	3	26
2019	Administration and operations	41	36	10	8	6	0	77	14	612
2019	Human resources	33	40	12	11	5	0	72	15	265
2019	Financial management	37	36	10	10	7	0	73	17	180
2019	Procurement	35	47	6	11	0	0	83	11	44
2019	Real property	48	31	12	4	5	0	79	10	49
2019	Materiel management	64	23	13	0	0	0	87	0	11
2019	Information management	33	32	17	11	6	0	65	18	140
2019	Information technology	40	36	12	9	3	0	76	12	202
2019	Evaluation	32	39	13	9	6	0	72	16	388
2019	Data sciences	38	34	15	7	6	0	72	13	80
2019	Policy	36	39	11	11	3	0	75	15	439
2019	Project management	32	41	8	13	6	0	73	19	187
2019	Other services to the public	26	32	15	19	8	0	58	27	51
2019	None of the above	40	29	11	9	9	0	70	19	200
2018	Client contact centre	37	39	12	6	6	0	76	12	59
2018	Health care practitioners	43	34	12	5	7	0	77	12	89
2018	Federal regulators	34	38	12	9	6	0	72	16	582
2018	Compliance, inspection and enforcement	31	40	15	9	6	0	71	15	433
2018	Communications or public affairs	32	40	13	11	4	0	72	15	198
2018	Access to information and privacy	46	29	13	4	9	0	75	13	52
2018	Security	37	22	26	3	12	0	60	15	35
2018	Science and technology	34	38	12	9	7	0	71	16	517
2018	Legal services	31	39	16	10	5	0	69	15	19
2018	Administration and operations	41	35	8	9	7	0	76	16	494
2018	Human resources	34	35	9	12	10	0	69	22	192
2018	Financial management	37	31	14	12	6	1	68	18	144
2018	Procurement	40	50	0	5	5	0	90	10	19
2018	Real property	26	35	17	16	7	0	60	23	22
2018	Information management	28	39	15	11	7	0	67	18	123
2018	Information technology	38	36	13	8	5	0	73	14	147
2018	Evaluation	32	41	13	9	4	0	74	13	355
2018	Data sciences	47	30	12	6	4	0	77	10	78
2018	Policy	41	37	8	9	5	0	78	14	381
2018	Project management	34	33	15	10	6	2	69	16	151
2018	Other services to the public	39	28	20	7	6	0	67	13	52
2018	None of the above	21	41	16	13	9	0	62	23	149
2017	Client contact centre	25	38	16	10	10	0	63	21	139
2017	Health care practitioners	32	31	11	13	12	1	63	26	381
2017	Federal regulators	34	36	10	12	8	0	70	19	564
2017	Compliance, inspection and enforcement	26	40	14	11	9	0	67	19	393
2017	Communications or public affairs	28	42	10	14	6	0	70	20	222
2017	Access to information and privacy	42	40	12	5	2	0	82	6	60
2017	Security	20	39	4	22	14	0	59	37	37
2017	Science and technology	31	40	11	10	8	0	71	18	608
2017	Legal services	34	43	5	15	5	0	76	19	21
2017	Administration and operations	31	37	12	9	10	0	68	20	895
2017	Human resources	37	34	12	9	7	0	72	16	246
2017	Financial management	36	38	9	7	9	1	74	16	212
2017	Procurement	36	35	2	16	11	0	71	27	36
2017	Real property	34	32	14	6	13	2	67	19	51
2017	Materiel management	24	36	19	20	0	0	61	20	14
2017	Information management	26	33	18	13	9	1	60	22	160
2017	Information technology	27	41	13	11	7	0	68	18	217
2017	Evaluation	29	43	13	9	6	1	72	15	334
2017	Data sciences	37	39	15	6	2	0	76	8	96
2017	Policy	33	36	11	13	7	0	69	20	510
2017	Project management	37	33	11	13	6	0	70	19	229
2017	Other services to the public	28	46	6	14	6	0	74	20	89
2017	None of the above	36	29	16	8	10	0	66	18	357

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	51	29	11	6	3	0	0	80	9	89
2019	Health care practitioners	56	30	9	4	1	0	0	86	5	127
2019	Federal regulators	60	30	7	2	1	0	0	89	3	625
2019	Compliance, inspection and enforcement	52	38	9	1	1	0	0	89	2	524
2019	Communications or public affairs	52	30	9	7	1	0	0	82	9	217
2019	Access to information and privacy	59	30	6	3	1	0	0	89	4	71
2019	Security	59	32	4	2	3	0	0	91	5	59
2019	Science and technology	54	35	7	3	1	0	0	88	5	638
2019	Legal services	51	40	9	0	0	0	0	91	0	26
2019	Administration and operations	56	29	9	4	1	0	0	85	6	612
2019	Human resources	52	30	13	3	2	0	0	82	5	264
2019	Financial management	55	31	9	2	3	0	0	86	5	180
2019	Procurement	46	32	18	2	2	0	0	78	4	44
2019	Real property	70	23	5	2	0	0	0	93	2	49
2019	Materiel management	77	0	23	0	0	0	0	77	0	11
2019	Information management	43	38	13	3	3	0	0	81	6	139
2019	Information technology	54	28	12	5	1	0	0	82	6	202
2019	Evaluation	52	36	8	2	2	0	0	88	4	387
2019	Data sciences	59	27	8	1	4	0	0	87	5	80
2019	Policy	46	38	11	5	1	0	0	84	6	438
2019	Project management	45	36	10	6	3	0	0	81	9	187
2019	Other services to the public	46	29	17	1	6	0	0	75	8	51
2019	None of the above	57	25	12	3	3	0	0	82	6	199
2018	Client contact centre	61	26	6	6	0	0	0	87	6	59
2018	Health care practitioners	63	28	8	1	0	0	0	91	1	88
2018	Federal regulators	49	38	8	3	1	0	0	88	5	578
2018	Compliance, inspection and enforcement	42	42	11	3	2	0	0	84	4	428
2018	Communications or public affairs	42	41	10	4	2	0	0	84	7	197
2018	Access to information and privacy	58	32	11	0	0	0	0	89	0	52
2018	Security	44	32	18	6	0	0	0	76	6	35
2018	Science and technology	55	34	8	2	1	0	0	89	3	511
2018	Legal services	36	50	10	0	5	0	0	85	5	19
2018	Administration and operations	55	30	11	3	2	0	0	84	5	492
2018	Human resources	51	35	8	2	4	0	0	86	6	189
2018	Financial management	51	32	10	7	1	0	0	83	8	142
2018	Procurement	52	37	11	0	0	0	0	89	0	18
2018	Real property	54	25	21	0	0	0	0	79	0	23
2018	Information management	43	37	17	1	2	0	0	81	3	124
2018	Information technology	51	34	7	4	3	1	1	86	7	147
2018	Evaluation	54	35	8	2	0	0	0	89	2	352
2018	Data sciences	46	37	11	5	0	0	0	84	5	78
2018	Policy	51	34	11	3	2	0	0	84	4	379
2018	Project management	46	33	13	5	2	0	1	79	7	152
2018	Other services to the public	37	40	12	9	2	0	0	77	11	52
2018	None of the above	43	34	13	8	2	0	0	77	10	150
2017	Client contact centre	58	29	10	1	3	0	0	87	3	139
2017	Health care practitioners	61	28	7	3	1	0	0	89	4	381
2017	Federal regulators	56	30	9	4	1	0	0	87	5	562
2017	Compliance, inspection and enforcement	43	42	10	4	1	0	0	85	5	392
2017	Communications or public affairs	43	37	13	5	2	0	0	80	7	223
2017	Access to information and privacy	48	45	4	3	0	0	0	92	3	60
2017	Security	38	31	5	17	9	0	0	69	26	38
2017	Science and technology	55	34	7	2	1	0	0	89	3	608
2017	Legal services	54	37	0	5	5	0	0	91	9	21
2017	Administration and operations	49	35	11	3	2	0	0	84	5	896
2017	Human resources	47	37	12	3	1	0	0	84	4	244
2017	Financial management	51	40	6	2	1	0	0	91	3	212
2017	Procurement	57	37	0	3	3	0	0	94	6	35
2017	Real property	67	22	9	2	0	0	0	89	2	51
2017	Materiel management	81	19	0	0	0	0	0	100	0	14
2017	Information management	46	37	9	2	5	0	1	83	7	162
2017	Information technology	47	38	11	4	1	0	0	85	5	217
2017	Evaluation	58	33	6	1	1	0	0	91	2	332
2017	Data sciences	52	39	9	0	0	0	0	91	0	97
2017	Policy	48	37	10	3	2	0	0	85	5	510
2017	Project management	49	38	6	5	2	0	0	87	7	229
2017	Other services to the public	68	20	9	2	1	0	0	88	4	89
2017	None of the above	56	32	8	2	1	1	0	88	3	357
2014	Client contact centre	62	30	5	2	1	1	1	93	2	178
2014	Health care practitioners	65	27	5	2	1	0	0	92	3	513
2014	Federal regulators	58	32	6	3	1	0	0	90	4	723
2014	Compliance, inspection and enforcement	51	35	11	3	1	0	0	86	4	430
2014	Communications or public affairs	56	29	8	4	2	0	0	86	6	260
2014	Access to information and privacy	42	36	11	11	0	0	0	78	11	36
2014	Security	60	14	22	0	4	0	0	74	4	51
2014	Science and technology	62	29	6	2	1	0	0	91	3	727
2014	Legal services	66	30	4	0	0	0	0	96	0	29
2014	Administration and operations	60	28	8	2	2	0	0	88	4	1150
2014	Human resources	60	29	7	3	1	0	0	89	4	297
2014	Financial management	62	29	5	3	1	0	0	91	4	297
2014	Procurement	63	27	7	0	2	0	0	90	2	39
2014	Real property	74	20	3	4	0	0	0	93	4	84
2014	Materiel management	85	15	0	0	0	0	0	100	0	13
2014	Information management	57	29	10	3	1	0	0	86	4	215
2014	Information technology	55	30	8	4	3	0	0	85	7	285
2014	Evaluation	56	32	8	4	0	0	0	88	4	415
2014	Other services to the public	66	23	8	1	1	1	0	89	2	165
2014	None of the above	53	34	8	3	1	0	0	87	5	623

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	24	39	14	10	12	0	1	63	22	92
2019	Health care practitioners	35	34	16	11	5	0	0	69	15	127
2019	Federal regulators	34	42	10	10	5	0	0	76	15	624
2019	Compliance, inspection and enforcement	37	39	12	8	5	0	0	76	12	527
2019	Communications or public affairs	33	40	7	16	4	0	0	73	21	214
2019	Access to information and privacy	44	35	8	5	7	0	0	79	13	72
2019	Security	18	50	10	10	7	5	0	71	18	58
2019	Science and technology	33	42	12	9	5	0	0	75	14	640
2019	Legal services	14	40	26	13	4	0	4	56	17	25
2019	Administration and operations	36	39	13	7	5	0	0	75	12	610
2019	Human resources	30	40	16	9	5	0	0	69	14	265
2019	Financial management	35	32	21	5	7	0	0	67	12	179
2019	Procurement	35	43	7	13	2	0	0	78	15	44
2019	Real property	44	35	6	12	3	0	0	78	15	50
2019	Materiel management	71	23	0	0	7	0	0	93	7	11
2019	Information management	34	37	13	9	6	0	0	71	15	139
2019	Information technology	38	39	10	7	4	1	1	78	12	203
2019	Evaluation	29	41	15	9	4	1	1	71	14	385
2019	Data sciences	40	37	15	5	4	0	0	77	9	80
2019	Policy	34	42	10	9	4	1	0	77	13	439
2019	Project management	36	45	6	9	4	0	1	82	12	186
2019	Other services to the public	24	19	29	9	16	3	0	44	26	51
2019	None of the above	33	37	14	10	5	0	0	71	15	199
2018	Client contact centre	43	39	12	2	5	0	0	82	6	60
2018	Health care practitioners	33	38	12	9	9	0	0	70	18	89
2018	Federal regulators	31	39	15	9	6	0	0	71	15	579
2018	Compliance, inspection and enforcement	28	45	14	9	3	0	0	73	12	434
2018	Communications or public affairs	29	41	11	15	4	0	0	70	19	198
2018	Access to information and privacy	43	33	13	9	2	0	0	76	11	51
2018	Security	35	40	10	13	3	0	0	75	15	35
2018	Science and technology	34	39	12	10	5	0	0	73	15	510
2018	Legal services	29	41	5	25	0	0	0	71	25	19
2018	Administration and operations	33	40	13	7	6	0	1	73	14	491
2018	Human resources	28	40	13	13	7	0	0	68	19	191
2018	Financial management	28	39	15	11	7	0	0	67	18	144
2018	Procurement	54	20	10	10	5	0	0	75	15	19
2018	Real property	25	50	3	13	9	0	0	75	22	23
2018	Information management	31	37	17	10	5	0	0	68	14	122
2018	Information technology	29	41	13	12	4	0	1	70	16	147
2018	Evaluation	29	42	15	11	3	1	0	71	14	354
2018	Data sciences	37	43	12	3	5	0	0	80	8	79
2018	Policy	40	36	11	10	4	0	0	76	13	379
2018	Project management	32	48	6	7	4	2	0	82	12	153
2018	Other services to the public	21	45	12	11	11	0	0	66	22	52
2018	None of the above	20	36	19	14	10	0	0	56	25	149
2017	Client contact centre	29	39	12	12	7	1	0	69	19	138
2017	Health care practitioners	29	33	13	11	14	0	0	62	25	380
2017	Federal regulators	35	39	9	10	6	0	0	74	17	562
2017	Compliance, inspection and enforcement	27	46	10	10	7	0	0	73	17	392
2017	Communications or public affairs	31	39	11	13	6	0	0	70	19	224
2017	Access to information and privacy	46	39	7	6	0	0	2	87	7	60
2017	Security	48	29	4	9	10	0	0	77	19	38
2017	Science and technology	30	45	11	11	3	0	0	75	14	608
2017	Legal services	28	51	10	5	0	0	6	85	5	21
2017	Administration and operations	30	39	13	10	8	0	0	69	18	895
2017	Human resources	28	43	14	11	3	0	1	72	14	244
2017	Financial management	31	44	10	8	5	1	1	76	14	212
2017	Procurement	31	50	0	11	8	0	0	81	19	36
2017	Real property	42	33	9	12	3	0	0	75	16	50
2017	Materiel management	40	51	0	10	0	0	0	90	10	14
2017	Information management	29	41	7	14	7	1	0	71	22	162
2017	Information technology	28	44	14	7	6	0	1	72	13	217
2017	Evaluation	27	49	11	9	4	0	0	75	13	332
2017	Data sciences	37	41	12	8	0	0	1	79	8	97
2017	Policy	32	42	11	9	6	0	0	75	15	511
2017	Project management	39	42	8	7	3	0	0	81	10	229
2017	Other services to the public	34	44	6	10	5	1	0	79	15	87
2017	None of the above	39	27	15	12	6	1	0	67	18	355
2014	Client contact centre	17	43	12	15	12	0	1	60	28	178
2014	Health care practitioners	16	42	11	17	13	0	1	59	30	515
2014	Federal regulators	25	45	12	13	5	0	0	70	18	724
2014	Compliance, inspection and enforcement	18	49	14	12	7	0	0	67	19	430
2014	Communications or public affairs	25	41	8	16	8	0	1	67	25	262
2014	Access to information and privacy	19	31	22	14	14	0	0	50	27	36
2014	Security	20	43	5	25	7	0	0	63	32	51
2014	Science and technology	23	45	13	14	6	0	0	67	20	726
2014	Legal services	21	41	24	14	0	0	0	62	14	29
2014	Administration and operations	24	41	13	11	10	0	0	66	22	1151
2014	Human resources	22	43	16	14	5	0	0	65	19	297
2014	Financial management	24	43	15	12	6	0	0	67	18	297
2014	Procurement	17	44	20	7	12	0	0	61	19	39
2014	Real property	29	45	12	7	6	0	0	74	13	84
2014	Materiel management	27	41	12	15	5	0	0	68	20	13
2014	Information management	26	38	14	13	9	1	0	64	22	216
2014	Information technology	25	40	11	15	8	0	0	66	24	285
2014	Evaluation	23	43	12	13	8	0	0	67	21	415
2014	Other services to the public	28	35	11	12	13	0	0	64	26	165
2014	None of the above	19	43	15	15	8	0	0	62	23	624

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	35	12	11	9	0	0	67	20	92
2019	Health care practitioners	33	35	10	16	5	0	0	69	21	128
2019	Federal regulators	36	35	17	8	3	0	0	72	12	625
2019	Compliance, inspection and enforcement	38	34	16	8	4	0	0	72	12	527
2019	Communications or public affairs	38	38	12	8	5	0	0	75	12	217
2019	Access to information and privacy	42	37	8	7	5	0	2	80	12	72
2019	Security	36	28	21	8	7	0	0	64	15	59
2019	Science and technology	35	36	16	8	4	0	0	72	13	641
2019	Legal services	35	33	24	3	4	0	0	68	7	26
2019	Administration and operations	43	36	11	6	4	1	1	79	10	614
2019	Human resources	33	36	20	6	4	0	1	69	11	267
2019	Financial management	40	28	19	6	7	0	0	68	13	179
2019	Procurement	42	34	15	9	0	0	0	76	9	44
2019	Real property	55	22	13	4	7	0	0	76	11	50
2019	Materiel management	47	45	0	0	8	0	0	92	8	10
2019	Information management	39	32	17	7	4	0	0	71	11	140
2019	Information technology	41	36	12	7	2	1	1	78	9	202
2019	Evaluation	27	38	21	8	5	0	1	65	14	387
2019	Data sciences	49	29	13	4	6	0	0	78	10	80
2019	Policy	36	36	14	10	3	0	0	72	13	440
2019	Project management	40	36	12	7	4	0	1	77	10	188
2019	Other services to the public	21	36	19	10	14	0	0	57	24	51
2019	None of the above	40	29	17	6	8	0	0	69	14	200
2018	Client contact centre	29	32	23	5	9	0	2	62	14	59
2018	Health care practitioners	39	32	14	7	7	2	0	72	14	88
2018	Federal regulators	32	36	14	11	6	0	0	69	17	577
2018	Compliance, inspection and enforcement	31	34	21	10	5	0	0	65	15	431
2018	Communications or public affairs	38	27	14	11	9	0	0	65	21	196
2018	Access to information and privacy	44	26	23	6	2	0	0	70	7	51
2018	Security	38	38	12	9	3	0	0	77	12	35
2018	Science and technology	37	32	13	11	5	1	0	70	16	513
2018	Legal services	29	45	21	0	5	0	0	74	5	19
2018	Administration and operations	42	35	10	7	6	0	0	77	13	491
2018	Human resources	32	39	11	10	6	0	0	72	16	190
2018	Financial management	35	30	19	11	5	0	0	65	16	141
2018	Procurement	55	30	15	0	0	0	0	85	0	19
2018	Real property	30	39	17	7	7	0	0	69	14	22
2018	Information management	34	33	20	10	3	0	0	67	13	122
2018	Information technology	36	31	19	8	6	0	0	67	14	147
2018	Evaluation	31	36	19	10	3	1	0	67	14	349
2018	Data sciences	40	38	12	8	3	0	0	78	10	79
2018	Policy	41	34	12	10	3	0	0	75	13	380
2018	Project management	38	41	9	4	6	1	1	80	11	149
2018	Other services to the public	25	37	18	13	8	0	0	62	20	52
2018	None of the above	26	36	17	11	9	0	0	63	20	148
2017	Client contact centre	30	37	15	9	8	0	1	68	17	139
2017	Health care practitioners	32	31	12	14	11	0	0	63	25	383
2017	Federal regulators	36	31	16	11	6	0	0	67	17	562
2017	Compliance, inspection and enforcement	30	36	18	8	8	0	0	66	16	393
2017	Communications or public affairs	31	35	13	14	7	0	0	67	20	224
2017	Access to information and privacy	53	26	13	5	2	0	2	80	6	60
2017	Security	36	22	26	7	10	0	0	58	17	38
2017	Science and technology	36	34	14	11	4	0	0	70	15	608
2017	Legal services	33	47	5	5	0	5	6	89	5	21
2017	Administration and operations	36	36	12	9	6	0	0	72	15	896
2017	Human resources	36	43	12	5	4	0	0	79	9	245
2017	Financial management	38	33	17	6	6	0	0	71	11	212
2017	Procurement	38	37	14	8	3	0	0	75	11	36
2017	Real property	37	38	5	13	7	0	0	75	20	50
2017	Materiel management	24	56	10	10	0	0	0	81	10	14
2017	Information management	33	38	12	8	8	1	0	72	16	162
2017	Information technology	34	35	16	9	6	0	0	70	14	217
2017	Evaluation	26	40	18	10	5	0	0	67	15	332
2017	Data sciences	46	31	14	6	3	0	0	77	9	97
2017	Policy	35	34	12	12	7	0	0	69	19	511
2017	Project management	41	36	9	10	4	0	0	77	14	228
2017	Other services to the public	48	31	6	11	4	0	0	79	15	89
2017	None of the above	40	29	17	8	6	0	0	69	14	357
2014	Client contact centre	22	39	21	9	9	0	1	61	18	178
2014	Health care practitioners	24	35	12	18	10	0	0	60	28	515
2014	Federal regulators	30	38	15	11	6	0	0	68	17	724
2014	Compliance, inspection and enforcement	22	41	17	14	7	0	0	63	21	430
2014	Communications or public affairs	37	32	12	12	6	0	0	69	19	262
2014	Access to information and privacy	25	39	16	11	8	0	0	64	19	36
2014	Security	44	32	11	7	5	0	0	77	13	51
2014	Science and technology	31	33	16	13	6	0	0	65	19	726
2014	Legal services	31	55	11	3	0	0	0	86	3	29
2014	Administration and operations	32	38	13	9	7	0	0	71	16	1151
2014	Human resources	33	39	13	10	6	0	0	71	15	297
2014	Financial management	29	39	16	9	7	0	0	68	16	297
2014	Procurement	27	30	19	10	14	0	0	57	24	39
2014	Real property	35	44	10	8	3	0	0	79	11	84
2014	Materiel management	32	26	25	12	5	0	0	58	17	13
2014	Information management	33	31	18	8	9	0	0	65	17	216
2014	Information technology	29	36	15	11	7	1	0	66	18	285
2014	Evaluation	26	37	17	13	7	1	0	63	20	414
2014	Other services to the public	30	34	13	14	10	0	0	63	23	165
2014	None of the above	26	35	15	14	9	0	0	62	23	624

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	28	42	15	6	9	0	0	70	15	91
2019	Health care practitioners	32	39	18	6	5	0	0	71	11	126
2019	Federal regulators	35	41	10	10	3	0	0	77	13	621
2019	Compliance, inspection and enforcement	30	46	14	6	3	1	0	77	10	522
2019	Communications or public affairs	39	37	11	11	3	0	0	75	14	214
2019	Access to information and privacy	52	31	5	7	3	0	1	84	10	71
2019	Security	31	44	10	9	5	0	2	75	14	59
2019	Science and technology	31	40	15	8	4	1	1	73	12	636
2019	Legal services	39	44	14	3	0	0	0	83	3	26
2019	Administration and operations	42	36	11	7	3	0	0	79	10	607
2019	Human resources	34	40	14	8	4	0	0	73	13	261
2019	Financial management	43	34	14	5	4	0	0	78	8	176
2019	Procurement	42	38	9	7	4	0	0	79	11	44
2019	Real property	50	29	8	6	7	0	0	79	13	50
2019	Materiel management	84	0	9	0	7	0	0	84	7	10
2019	Information management	36	36	15	8	4	0	1	73	12	137
2019	Information technology	34	42	10	12	2	0	0	76	14	198
2019	Evaluation	32	40	14	10	2	1	1	74	13	382
2019	Data sciences	41	36	11	8	3	0	0	78	11	80
2019	Policy	32	43	12	9	2	1	1	77	11	433
2019	Project management	35	42	9	8	6	0	0	77	14	184
2019	Other services to the public	29	37	17	11	5	0	0	66	17	49
2019	None of the above	36	37	13	10	3	0	1	74	13	191
2018	Client contact centre	40	37	9	7	7	0	0	77	14	60
2018	Health care practitioners	38	34	9	12	5	0	2	74	17	89
2018	Federal regulators	30	37	18	9	4	1	2	68	14	579
2018	Compliance, inspection and enforcement	28	39	18	11	3	0	0	68	14	432
2018	Communications or public affairs	33	37	12	11	7	0	0	70	18	198
2018	Access to information and privacy	46	29	9	16	0	0	0	75	16	52
2018	Security	46	24	16	12	3	0	0	69	15	35
2018	Science and technology	33	35	18	10	5	0	0	68	15	514
2018	Legal services	25	50	10	11	5	0	0	74	16	19
2018	Administration and operations	42	36	8	9	4	0	0	79	13	491
2018	Human resources	35	36	12	11	5	0	0	72	16	191
2018	Financial management	35	30	18	12	4	0	0	65	16	144
2018	Procurement	45	46	4	0	5	0	0	90	5	19
2018	Real property	16	46	16	22	0	0	0	62	22	23
2018	Information management	33	38	16	8	5	0	0	71	13	124
2018	Information technology	28	36	18	11	6	0	0	64	17	144
2018	Evaluation	32	38	17	9	3	0	1	71	12	354
2018	Data sciences	39	36	10	14	1	0	0	75	15	79
2018	Policy	37	37	11	10	4	0	1	74	15	379
2018	Project management	35	37	15	5	6	2	0	73	12	153
2018	Other services to the public	28	35	16	14	7	0	0	63	21	52
2018	None of the above	27	35	12	13	13	1	0	62	26	149
2017	Client contact centre	29	39	18	9	6	0	0	68	15	139
2017	Health care practitioners	32	33	11	14	10	0	0	64	25	382
2017	Federal regulators	35	34	15	10	5	0	0	69	16	563
2017	Compliance, inspection and enforcement	27	43	13	11	6	0	0	71	16	393
2017	Communications or public affairs	29	43	14	10	4	0	0	73	14	224
2017	Access to information and privacy	42	42	10	6	0	0	0	84	6	60
2017	Security	33	30	4	23	10	0	0	63	33	38
2017	Science and technology	32	39	14	9	4	1	1	72	14	606
2017	Legal services	43	43	0	9	5	0	0	86	14	21
2017	Administration and operations	36	36	13	10	5	0	0	72	15	895
2017	Human resources	36	35	11	11	6	0	1	72	17	245
2017	Financial management	38	38	11	8	5	0	0	76	13	212
2017	Procurement	43	27	14	10	5	0	0	70	15	36
2017	Real property	43	26	9	17	5	0	0	69	22	49
2017	Materiel management	50	31	5	14	0	0	0	81	14	14
2017	Information management	35	34	14	11	6	0	1	70	17	162
2017	Information technology	33	35	12	12	8	0	1	69	20	217
2017	Evaluation	31	41	15	8	3	1	0	73	12	331
2017	Data sciences	39	42	11	4	2	0	1	83	6	97
2017	Policy	32	38	13	11	4	1	1	71	16	508
2017	Project management	35	40	11	9	5	0	1	75	14	229
2017	Other services to the public	52	26	8	9	5	0	0	78	15	89
2017	None of the above	38	29	18	9	6	0	0	67	15	354
2014	Client contact centre	18	50	15	9	7	0	1	68	17	178
2014	Health care practitioners	20	38	15	15	12	0	0	58	27	515
2014	Federal regulators	30	39	15	12	4	0	1	69	16	724
2014	Compliance, inspection and enforcement	24	46	13	10	6	0	0	71	16	430
2014	Communications or public affairs	36	37	11	10	5	0	0	74	15	261
2014	Access to information and privacy	28	33	11	14	14	0	0	62	28	36
2014	Security	44	31	13	2	11	0	0	75	12	51
2014	Science and technology	25	42	18	9	5	1	0	68	14	727
2014	Legal services	39	40	11	10	0	0	0	79	10	29
2014	Administration and operations	31	37	16	10	6	0	0	68	16	1148
2014	Human resources	35	40	8	13	3	0	0	75	16	296
2014	Financial management	32	40	13	10	5	0	0	72	15	297
2014	Procurement	22	32	17	15	12	0	2	55	27	39
2014	Real property	38	30	10	13	9	0	0	68	22	84
2014	Materiel management	37	21	10	26	6	0	0	58	32	13
2014	Information management	32	35	14	13	6	0	0	67	19	215
2014	Information technology	28	32	15	14	11	1	0	60	25	285
2014	Evaluation	24	40	18	11	5	2	0	65	17	414
2014	Other services to the public	27	35	14	17	7	1	0	63	24	165
2014	None of the above	23	42	17	10	7	1	1	66	17	624

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	41	41	10	5	4	0	0	81	9	93
2019	Health care practitioners	50	34	12	4	1	0	0	83	5	128
2019	Federal regulators	48	37	9	5	2	0	0	85	6	628
2019	Compliance, inspection and enforcement	42	43	9	4	2	0	0	85	5	528
2019	Communications or public affairs	42	42	8	7	1	0	0	84	8	217
2019	Access to information and privacy	51	40	4	3	3	0	0	91	5	72
2019	Security	41	38	10	5	5	0	0	80	10	59
2019	Science and technology	45	40	9	5	2	0	0	85	6	642
2019	Legal services	46	31	18	0	5	0	0	77	5	26
2019	Administration and operations	45	35	10	7	3	0	0	81	10	614
2019	Human resources	40	40	9	8	3	0	0	79	11	267
2019	Financial management	47	36	11	4	1	0	0	83	6	179
2019	Procurement	44	34	16	5	2	0	0	78	6	44
2019	Real property	48	34	12	6	0	0	0	82	6	49
2019	Materiel management	77	8	7	8	0	0	0	85	8	11
2019	Information management	36	42	14	5	3	0	0	78	8	142
2019	Information technology	43	35	11	8	2	0	0	79	10	203
2019	Evaluation	45	40	10	4	1	0	0	85	5	387
2019	Data sciences	42	42	6	8	1	0	0	85	9	80
2019	Policy	40	41	11	6	2	0	0	81	8	444
2019	Project management	39	39	11	9	1	0	0	79	11	187
2019	Other services to the public	38	37	13	0	12	0	0	75	12	51
2019	None of the above	46	27	15	7	5	0	0	73	12	199
2018	Client contact centre	54	33	9	2	2	0	0	87	3	59
2018	Health care practitioners	51	40	4	6	0	0	0	90	6	89
2018	Federal regulators	40	42	11	5	2	0	0	82	7	582
2018	Compliance, inspection and enforcement	34	46	11	5	4	0	0	81	8	434
2018	Communications or public affairs	37	42	9	8	2	2	0	80	10	198
2018	Access to information and privacy	53	32	9	4	2	0	0	85	6	51
2018	Security	40	29	9	13	8	0	0	69	21	35
2018	Science and technology	42	42	9	4	2	0	0	84	7	515
2018	Legal services	25	61	0	5	10	0	0	85	15	19
2018	Administration and operations	43	38	11	5	3	0	0	81	8	491
2018	Human resources	40	39	8	5	8	0	0	80	12	193
2018	Financial management	39	38	10	10	3	0	0	77	12	144
2018	Procurement	50	36	15	0	0	0	0	85	0	19
2018	Real property	35	39	6	13	7	0	0	74	20	22
2018	Information management	37	37	16	6	3	0	0	74	9	124
2018	Information technology	37	41	13	5	3	1	1	79	7	147
2018	Evaluation	43	45	7	4	1	0	0	88	5	354
2018	Data sciences	43	39	6	9	2	0	0	82	11	79
2018	Policy	41	40	11	5	3	0	0	81	8	379
2018	Project management	33	48	13	3	3	0	0	81	6	152
2018	Other services to the public	39	34	14	11	3	0	0	72	14	52
2018	None of the above	34	36	15	8	8	0	0	69	16	150
2017	Client contact centre	41	37	18	2	3	0	0	78	5	139
2017	Health care practitioners	48	34	9	5	4	0	0	82	9	379
2017	Federal regulators	43	39	10	5	3	0	0	81	8	562
2017	Compliance, inspection and enforcement	34	47	10	6	4	0	0	80	10	392
2017	Communications or public affairs	31	48	10	8	4	0	0	79	11	223
2017	Access to information and privacy	44	44	9	3	0	0	0	88	3	60
2017	Security	35	49	2	4	10	0	0	84	14	38
2017	Science and technology	44	39	8	5	3	0	0	83	9	608
2017	Legal services	35	38	9	14	5	0	0	73	18	21
2017	Administration and operations	37	37	14	7	4	0	0	75	11	895
2017	Human resources	38	41	13	6	2	0	0	79	8	244
2017	Financial management	44	40	7	5	4	0	0	84	9	212
2017	Procurement	48	36	6	5	5	0	0	84	10	36
2017	Real property	53	30	7	6	4	0	0	83	10	50
2017	Materiel management	63	32	5	0	0	0	0	95	0	14
2017	Information management	31	45	10	4	9	0	0	76	13	162
2017	Information technology	34	43	14	5	3	0	0	78	8	217
2017	Evaluation	42	43	10	4	1	0	0	85	5	331
2017	Data sciences	40	47	11	2	0	0	0	87	2	97
2017	Policy	36	41	13	6	4	0	0	77	10	510
2017	Project management	38	39	12	7	3	0	0	78	10	228
2017	Other services to the public	57	29	6	6	2	1	0	86	7	89
2017	None of the above	43	36	11	5	5	1	0	80	10	354
2014	Client contact centre	38	41	10	6	4	0	1	80	10	178
2014	Health care practitioners	42	40	10	5	2	0	0	83	7	514
2014	Federal regulators	41	40	9	6	4	0	0	81	10	724
2014	Compliance, inspection and enforcement	34	46	11	6	2	0	0	80	9	429
2014	Communications or public affairs	40	37	11	8	4	0	0	77	12	262
2014	Access to information and privacy	31	39	5	14	11	0	0	70	25	36
2014	Security	39	33	14	7	7	0	0	72	14	51
2014	Science and technology	42	43	9	5	2	0	0	84	7	727
2014	Legal services	46	47	0	7	0	0	0	93	7	29
2014	Administration and operations	35	40	12	9	4	0	0	75	13	1148
2014	Human resources	44	38	8	7	2	0	0	82	9	296
2014	Financial management	39	39	11	7	5	0	0	78	12	297
2014	Procurement	34	41	14	8	2	0	0	76	10	39
2014	Real property	50	38	3	6	2	0	0	88	8	84
2014	Materiel management	73	21	6	0	0	0	0	94	0	13
2014	Information management	40	32	13	7	8	1	0	72	15	216
2014	Information technology	30	43	14	8	6	0	0	73	13	285
2014	Evaluation	38	40	11	7	3	0	0	78	10	415
2014	Other services to the public	43	34	13	3	7	0	0	78	10	165
2014	None of the above	33	40	15	7	5	0	0	72	13	624

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	48	33	10	8	1	0	0	80	9	91
2019	Health care practitioners	41	37	16	3	4	0	0	77	7	126
2019	Federal regulators	30	33	18	11	8	0	1	63	19	622
2019	Compliance, inspection and enforcement	28	33	21	13	5	0	0	60	19	527
2019	Communications or public affairs	37	34	18	8	2	0	0	72	10	216
2019	Access to information and privacy	35	27	15	12	11	0	0	62	23	72
2019	Security	49	26	15	7	3	0	0	75	10	58
2019	Science and technology	38	36	15	7	3	0	0	75	10	638
2019	Legal services	56	26	18	0	0	0	0	82	0	26
2019	Administration and operations	46	32	16	4	2	0	0	78	6	611
2019	Human resources	32	30	21	9	7	1	0	63	16	264
2019	Financial management	43	32	16	5	4	0	0	75	9	180
2019	Procurement	46	30	20	2	2	0	0	75	4	43
2019	Real property	28	34	24	10	2	0	2	64	12	49
2019	Materiel management	68	24	8	0	0	0	0	92	0	11
2019	Information management	46	33	12	3	5	0	1	80	8	142
2019	Information technology	40	29	16	8	7	0	0	69	15	201
2019	Evaluation	48	31	14	4	2	0	1	79	6	385
2019	Data sciences	52	26	17	4	1	0	0	78	5	80
2019	Policy	36	37	15	7	4	0	0	73	12	440
2019	Project management	34	38	16	10	2	0	0	71	12	186
2019	Other services to the public	42	33	11	8	4	0	2	77	12	51
2019	None of the above	39	37	14	4	6	0	1	77	10	197
2018	Client contact centre	50	27	13	7	3	0	0	76	11	60
2018	Health care practitioners	33	41	13	8	4	0	0	74	13	89
2018	Federal regulators	32	30	19	13	6	0	0	62	19	584
2018	Compliance, inspection and enforcement	27	36	20	10	6	0	1	64	16	435
2018	Communications or public affairs	38	28	17	9	8	0	0	66	17	196
2018	Access to information and privacy	37	31	11	13	8	0	0	68	21	52
2018	Security	41	28	17	8	5	0	0	69	14	35
2018	Science and technology	40	36	12	7	3	0	1	78	10	514
2018	Legal services	30	39	21	10	0	0	0	69	10	18
2018	Administration and operations	46	29	16	5	3	0	0	76	8	496
2018	Human resources	27	34	20	9	8	0	2	63	17	193
2018	Financial management	38	32	19	9	2	0	0	69	11	147
2018	Procurement	24	55	15	5	0	0	0	80	5	19
2018	Real property	22	33	30	11	4	0	0	55	15	24
2018	Information management	54	28	7	5	2	0	3	85	7	124
2018	Information technology	34	35	18	4	8	0	0	69	13	147
2018	Evaluation	42	36	16	4	2	0	1	78	6	354
2018	Data sciences	52	27	10	7	5	0	0	79	12	79
2018	Policy	35	30	19	10	7	0	0	65	17	380
2018	Project management	34	36	19	7	4	1	0	70	11	153
2018	Other services to the public	56	29	5	4	3	1	2	87	8	52
2018	None of the above	34	36	16	3	9	0	2	71	13	151
2017	Client contact centre	36	36	14	8	5	0	1	72	13	139
2017	Health care practitioners	25	34	19	13	7	1	1	60	21	383
2017	Federal regulators	29	37	18	10	5	0	1	66	15	562
2017	Compliance, inspection and enforcement	27	43	14	9	7	0	0	70	16	393
2017	Communications or public affairs	30	40	16	8	4	0	0	71	13	224
2017	Access to information and privacy	39	25	20	6	8	0	2	65	15	60
2017	Security	44	30	9	16	0	0	3	75	16	38
2017	Science and technology	37	40	13	6	3	0	1	78	9	607
2017	Legal services	43	35	18	5	0	0	0	77	5	21
2017	Administration and operations	37	36	14	8	4	0	1	73	12	897
2017	Human resources	23	40	23	11	3	0	0	63	14	246
2017	Financial management	39	37	13	5	5	0	0	77	10	212
2017	Procurement	44	38	9	8	1	0	0	82	10	36
2017	Real property	16	47	27	5	2	0	3	65	7	51
2017	Materiel management	58	32	10	0	0	0	0	90	0	14
2017	Information management	51	29	11	5	2	1	1	82	7	161
2017	Information technology	39	41	8	5	7	0	0	80	12	216
2017	Evaluation	42	39	15	2	2	0	1	81	4	335
2017	Data sciences	48	33	15	4	0	0	1	81	4	97
2017	Policy	29	35	20	11	5	0	0	64	16	512
2017	Project management	35	37	18	7	2	0	0	72	9	230
2017	Other services to the public	36	39	17	4	2	0	2	77	6	89
2017	None of the above	39	34	13	6	5	1	3	76	11	358
2014	Client contact centre	34	34	16	10	4	0	2	69	14	178
2014	Health care practitioners	25	37	21	10	7	0	0	62	17	514
2014	Federal regulators	26	41	18	8	7	0	1	67	15	722
2014	Compliance, inspection and enforcement	31	39	20	6	4	0	0	70	10	430
2014	Communications or public affairs	28	40	20	6	3	0	1	69	10	262
2014	Access to information and privacy	20	33	25	8	11	0	3	55	20	36
2014	Security	38	38	10	10	3	0	0	76	14	51
2014	Science and technology	34	38	18	7	3	0	1	72	10	727
2014	Legal services	42	38	11	9	0	0	0	80	9	29
2014	Administration and operations	35	36	18	5	5	0	1	72	10	1151
2014	Human resources	28	36	21	8	5	0	1	65	14	297
2014	Financial management	33	40	16	7	3	0	0	73	11	296
2014	Procurement	20	29	17	19	15	0	0	49	34	39
2014	Real property	24	26	24	19	5	0	1	51	24	84
2014	Materiel management	22	52	21	5	0	0	0	74	5	13
2014	Information management	45	31	15	4	2	0	2	78	7	216
2014	Information technology	37	35	16	7	3	1	1	73	10	285
2014	Evaluation	43	36	13	5	3	0	0	79	8	414
2014	Other services to the public	41	29	13	10	7	0	0	70	17	165
2014	None of the above	34	35	18	9	4	1	0	69	13	624

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	10	25	36	17	8	0	4	26	36	91
2019	Health care practitioners	4	21	35	26	13	1	1	39	25	127
2019	Federal regulators	10	25	36	22	6	1	1	28	35	629
2019	Compliance, inspection and enforcement	14	25	36	18	5	1	1	23	40	527
2019	Communications or public affairs	7	21	41	20	9	1	1	30	28	215
2019	Access to information and privacy	9	15	35	20	18	2	0	39	25	72
2019	Security	12	23	40	10	14	1	0	25	35	59
2019	Science and technology	6	19	39	24	10	1	1	35	25	640
2019	Legal services	7	15	37	32	10	0	0	42	21	26
2019	Administration and operations	8	21	37	18	13	1	2	32	30	612
2019	Human resources	12	28	34	17	8	1	0	25	40	266
2019	Financial management	5	20	36	23	13	1	1	37	26	180
2019	Procurement	5	29	41	18	4	2	2	22	35	44
2019	Real property	3	42	27	18	8	0	1	26	46	50
2019	Materiel management	0	23	20	23	35	0	0	58	23	11
2019	Information management	8	25	30	22	13	1	2	36	34	141
2019	Information technology	10	26	40	17	4	1	2	22	37	202
2019	Evaluation	6	16	34	28	13	1	2	42	22	388
2019	Data sciences	7	23	29	26	14	0	1	41	30	80
2019	Policy	8	25	41	19	6	1	0	25	34	444
2019	Project management	11	25	42	16	6	0	0	22	36	188
2019	Other services to the public	10	22	27	26	12	0	3	39	33	51
2019	None of the above	12	23	29	24	10	0	2	35	36	200
2018	Client contact centre	11	23	25	28	8	2	3	37	36	59
2018	Health care practitioners	7	23	33	21	15	0	1	36	31	89
2018	Federal regulators	9	22	41	20	7	1	1	27	31	584
2018	Compliance, inspection and enforcement	15	29	36	13	5	1	1	19	44	434
2018	Communications or public affairs	11	25	36	16	8	4	0	25	38	196
2018	Access to information and privacy	5	32	26	17	20	0	0	37	37	52
2018	Security	18	35	32	11	3	0	3	14	54	35
2018	Science and technology	7	17	37	27	11	1	1	38	24	513
2018	Legal services	11	20	39	20	5	0	6	26	33	19
2018	Administration and operations	9	24	33	17	13	2	2	32	34	493
2018	Human resources	12	25	36	18	7	0	2	25	38	194
2018	Financial management	12	22	35	19	12	0	1	31	34	146
2018	Procurement	0	20	54	20	5	0	0	25	20	19
2018	Real property	19	44	22	11	4	0	0	15	63	24
2018	Information management	5	26	36	21	7	2	4	30	33	124
2018	Information technology	13	28	39	13	6	1	1	20	41	146
2018	Evaluation	5	16	38	22	10	2	6	35	23	351
2018	Data sciences	5	17	39	25	11	1	1	37	23	78
2018	Policy	10	24	38	17	6	1	4	24	36	381
2018	Project management	7	25	38	22	4	2	2	27	34	152
2018	Other services to the public	10	19	36	20	12	2	2	33	30	52
2018	None of the above	7	25	33	23	10	0	2	33	33	151
2017	Client contact centre	10	24	38	17	9	1	1	27	35	137
2017	Health care practitioners	12	23	36	18	8	1	1	26	36	380
2017	Federal regulators	11	23	37	18	7	1	4	26	36	561
2017	Compliance, inspection and enforcement	14	23	41	15	5	0	1	21	38	392
2017	Communications or public affairs	9	28	38	16	7	0	2	23	38	222
2017	Access to information and privacy	12	16	41	21	6	2	2	28	29	59
2017	Security	10	39	40	4	7	0	0	12	49	37
2017	Science and technology	7	20	40	20	8	1	4	30	28	607
2017	Legal services	14	15	33	19	15	0	5	36	30	21
2017	Administration and operations	12	25	31	18	9	1	4	29	38	892
2017	Human resources	11	31	36	16	4	1	2	21	43	244
2017	Financial management	7	22	41	18	8	1	2	27	31	212
2017	Procurement	5	18	30	24	13	3	7	41	26	36
2017	Real property	16	30	21	17	9	0	7	28	50	51
2017	Materiel management	10	30	39	15	6	0	0	21	40	14
2017	Information management	10	24	31	17	11	1	5	30	37	160
2017	Information technology	11	30	37	15	5	0	1	21	42	216
2017	Evaluation	7	18	40	18	10	2	5	30	27	334
2017	Data sciences	7	18	39	27	8	0	1	35	26	96
2017	Policy	11	30	36	15	6	0	2	21	42	513
2017	Project management	12	26	38	15	6	1	3	21	40	229
2017	Other services to the public	9	11	43	8	16	1	11	28	24	88
2017	None of the above	10	22	34	21	6	1	5	30	34	354
2014	Client contact centre	13	32	33	16	4	1	2	21	46	178
2014	Health care practitioners	10	27	40	13	6	1	2	20	38	508
2014	Federal regulators	11	27	39	17	5	1	1	22	38	721
2014	Compliance, inspection and enforcement	12	25	40	17	4	1	1	21	38	428
2014	Communications or public affairs	10	23	48	10	7	0	2	17	34	261
2014	Access to information and privacy	11	17	50	17	3	0	3	20	29	36
2014	Security	7	28	42	21	2	0	0	23	35	51
2014	Science and technology	6	25	39	22	6	0	2	28	32	725
2014	Legal services	0	13	47	33	3	0	4	38	13	29
2014	Administration and operations	12	29	34	16	6	1	2	22	43	1150
2014	Human resources	11	35	34	12	6	0	2	18	46	297
2014	Financial management	10	24	42	14	6	2	1	22	35	296
2014	Procurement	17	34	39	8	0	0	2	8	52	39
2014	Real property	23	31	27	14	6	0	0	19	54	83
2014	Materiel management	5	31	58	0	5	0	0	5	36	13
2014	Information management	12	25	34	15	8	0	5	24	39	216
2014	Information technology	17	33	38	9	2	0	0	12	50	282
2014	Evaluation	7	22	38	21	8	1	3	30	30	412
2014	Other services to the public	11	23	34	21	9	1	1	31	35	164
2014	None of the above	13	30	38	13	4	1	2	17	44	623

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	13	10	32	25	16	1	3	43	24	92
2019	Health care practitioners	12	15	26	23	20	2	2	45	29	127
2019	Federal regulators	7	14	32	28	15	2	2	44	22	627
2019	Compliance, inspection and enforcement	13	22	27	24	9	2	2	34	37	523
2019	Communications or public affairs	4	12	24	32	23	3	1	58	17	215
2019	Access to information and privacy	1	14	30	26	24	5	0	53	16	72
2019	Security	15	12	37	15	19	0	2	35	28	59
2019	Science and technology	4	14	29	31	18	2	1	51	19	638
2019	Legal services	5	17	21	31	17	9	0	53	25	26
2019	Administration and operations	9	12	29	26	20	3	2	48	22	610
2019	Human resources	7	20	29	26	15	3	1	43	27	265
2019	Financial management	4	18	26	27	21	3	2	50	23	179
2019	Procurement	3	19	35	24	14	2	4	40	23	43
2019	Real property	5	28	26	20	19	0	1	40	34	50
2019	Materiel management	0	0	27	15	51	7	0	71	0	11
2019	Information management	8	14	37	15	22	1	3	38	23	140
2019	Information technology	7	19	36	22	12	2	2	35	27	201
2019	Evaluation	5	11	27	31	19	4	3	54	17	386
2019	Data sciences	6	13	20	28	26	4	1	58	21	79
2019	Policy	5	14	26	36	15	2	1	53	20	443
2019	Project management	11	22	28	28	9	2	1	38	33	188
2019	Other services to the public	9	6	27	28	24	5	1	56	16	50
2019	None of the above	12	13	25	27	19	1	2	48	26	199
2018	Client contact centre	14	11	32	22	13	1	7	38	27	59
2018	Health care practitioners	10	14	40	14	20	2	0	35	24	89
2018	Federal regulators	8	16	33	26	14	1	2	41	25	575
2018	Compliance, inspection and enforcement	16	23	27	21	9	4	1	31	40	431
2018	Communications or public affairs	5	15	26	34	14	3	2	51	21	196
2018	Access to information and privacy	4	21	26	20	29	0	0	49	25	52
2018	Security	12	34	22	14	10	3	6	26	50	34
2018	Science and technology	6	13	29	29	19	2	2	50	20	513
2018	Legal services	17	5	22	51	5	0	0	56	22	18
2018	Administration and operations	7	15	28	25	18	5	4	46	23	491
2018	Human resources	13	18	31	23	12	2	1	36	31	194
2018	Financial management	7	13	31	27	21	0	1	49	20	145
2018	Procurement	0	5	34	35	15	0	10	56	6	19
2018	Real property	10	41	33	8	0	4	3	9	56	24
2018	Information management	6	14	27	27	19	3	4	49	22	123
2018	Information technology	14	24	33	15	9	3	2	25	40	146
2018	Evaluation	3	10	26	32	17	6	6	56	15	352
2018	Data sciences	1	10	30	39	16	1	2	58	11	78
2018	Policy	4	14	26	33	18	2	4	54	18	379
2018	Project management	7	15	25	31	15	4	2	50	23	148
2018	Other services to the public	10	15	18	29	18	8	2	52	28	51
2018	None of the above	11	12	32	28	13	1	2	43	24	150
2017	Client contact centre	16	17	26	26	10	5	1	38	34	137
2017	Health care practitioners	15	20	31	16	12	2	3	30	37	379
2017	Federal regulators	12	19	29	22	13	2	3	37	32	561
2017	Compliance, inspection and enforcement	13	25	31	19	9	2	1	28	40	393
2017	Communications or public affairs	10	21	30	25	9	2	3	36	32	223
2017	Access to information and privacy	5	3	35	33	16	4	3	53	9	57
2017	Security	9	34	23	26	9	0	0	34	43	38
2017	Science and technology	8	17	30	25	15	2	3	43	26	601
2017	Legal services	9	5	25	19	28	5	9	55	15	21
2017	Administration and operations	12	15	29	21	15	3	6	39	30	891
2017	Human resources	10	21	33	23	9	2	3	33	32	243
2017	Financial management	6	15	27	29	17	2	4	48	23	212
2017	Procurement	19	10	25	26	10	3	7	40	32	36
2017	Real property	17	18	29	14	13	0	9	30	38	51
2017	Materiel management	10	6	46	10	28	0	0	38	16	14
2017	Information management	9	15	30	25	13	2	6	42	26	159
2017	Information technology	12	28	27	18	9	4	3	29	42	217
2017	Evaluation	5	15	27	27	18	3	5	49	22	334
2017	Data sciences	8	17	20	38	16	0	1	55	25	96
2017	Policy	8	18	33	26	11	2	2	39	27	510
2017	Project management	11	16	35	23	10	1	3	35	29	228
2017	Other services to the public	4	16	28	15	20	4	12	42	24	89
2017	None of the above	11	15	26	25	15	3	6	44	28	353
2014	Client contact centre	19	19	37	16	5	2	2	22	40	177
2014	Health care practitioners	18	24	31	15	9	1	2	24	43	512
2014	Federal regulators	11	18	32	27	9	2	1	37	30	721
2014	Compliance, inspection and enforcement	14	20	33	20	10	2	2	31	35	429
2014	Communications or public affairs	6	17	36	24	13	1	2	38	24	260
2014	Access to information and privacy	19	19	31	16	8	3	3	26	41	36
2014	Security	12	25	28	21	5	2	7	28	41	51
2014	Science and technology	9	19	30	26	11	3	2	39	30	723
2014	Legal services	3	0	34	34	21	3	4	59	4	29
2014	Administration and operations	13	23	30	19	10	3	3	30	38	1148
2014	Human resources	16	25	30	19	7	1	3	26	42	295
2014	Financial management	8	20	28	26	11	4	4	40	30	297
2014	Procurement	27	22	37	14	0	0	0	14	49	39
2014	Real property	25	20	27	18	8	2	0	26	46	84
2014	Materiel management	0	6	66	16	5	0	6	23	6	12
2014	Information management	12	22	31	15	11	3	6	28	38	214
2014	Information technology	19	29	28	13	8	2	1	21	50	282
2014	Evaluation	8	18	25	26	14	5	4	44	28	412
2014	Other services to the public	11	29	23	17	15	2	2	34	42	162
2014	None of the above	12	22	32	21	7	4	2	30	37	624

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	24	21	18	17	7	3	10	27	52	90
2019	Health care practitioners	16	28	22	19	13	1	2	32	45	127
2019	Federal regulators	13	22	34	20	9	1	1	29	36	627
2019	Compliance, inspection and enforcement	22	27	31	11	7	2	1	18	51	526
2019	Communications or public affairs	30	27	28	8	6	0	1	14	57	215
2019	Access to information and privacy	10	20	32	25	7	4	2	34	32	72
2019	Security	18	29	19	17	12	2	3	30	49	57
2019	Science and technology	19	22	31	17	7	2	2	25	43	638
2019	Legal services	11	24	35	16	14	0	0	30	35	25
2019	Administration and operations	17	27	28	14	11	1	2	26	46	610
2019	Human resources	22	31	25	13	7	1	1	20	54	268
2019	Financial management	10	23	28	19	13	4	3	35	35	179
2019	Procurement	22	27	33	4	8	2	4	13	51	44
2019	Real property	19	32	21	12	6	5	4	20	56	50
2019	Materiel management	8	16	48	0	21	7	0	23	26	11
2019	Information management	15	28	24	15	12	2	3	28	46	140
2019	Information technology	26	28	23	11	7	3	2	19	57	202
2019	Evaluation	9	21	31	20	13	2	3	36	32	384
2019	Data sciences	11	18	30	17	17	4	2	37	31	80
2019	Policy	17	23	31	19	7	2	1	26	41	444
2019	Project management	21	28	31	13	4	0	2	18	51	188
2019	Other services to the public	16	14	32	19	13	5	1	34	32	51
2019	None of the above	19	18	27	18	13	2	3	33	38	200
2018	Client contact centre	22	8	39	18	2	0	11	22	34	59
2018	Health care practitioners	13	26	27	14	15	2	2	31	41	89
2018	Federal regulators	16	23	30	19	9	0	1	29	40	579
2018	Compliance, inspection and enforcement	23	29	30	10	6	2	1	16	53	434
2018	Communications or public affairs	35	28	22	6	7	2	1	13	64	197
2018	Access to information and privacy	16	22	21	17	22	2	0	40	38	52
2018	Security	27	28	27	8	3	0	8	11	60	33
2018	Science and technology	21	26	24	15	9	3	3	25	50	511
2018	Legal services	5	21	45	25	0	0	5	26	27	19
2018	Administration and operations	18	25	29	15	8	2	3	25	45	494
2018	Human resources	23	24	26	14	8	1	3	23	49	193
2018	Financial management	17	18	29	21	14	0	1	36	35	146
2018	Procurement	15	39	25	5	15	0	0	20	55	19
2018	Real property	23	37	32	4	4	0	0	8	60	24
2018	Information management	9	22	34	16	9	3	6	28	35	123
2018	Information technology	30	28	22	9	6	1	4	16	61	145
2018	Evaluation	7	20	31	22	8	5	6	34	31	351
2018	Data sciences	17	27	26	16	10	2	1	27	46	78
2018	Policy	16	26	34	14	7	1	3	22	44	379
2018	Project management	17	23	31	22	2	2	4	25	42	150
2018	Other services to the public	16	27	34	8	12	0	4	21	44	50
2018	None of the above	22	17	27	23	8	0	4	32	40	148
2017	Client contact centre	19	29	20	15	11	2	3	28	51	137
2017	Health care practitioners	24	24	24	13	10	3	3	24	51	380
2017	Federal regulators	17	23	30	17	8	2	3	26	42	561
2017	Compliance, inspection and enforcement	25	26	31	11	6	1	0	17	51	393
2017	Communications or public affairs	33	25	22	11	5	0	3	17	60	223
2017	Access to information and privacy	19	17	26	18	11	2	7	31	40	58
2017	Security	35	23	35	4	2	0	0	7	58	37
2017	Science and technology	23	28	26	10	7	2	5	18	55	605
2017	Legal services	9	23	32	18	14	0	5	33	33	21
2017	Administration and operations	20	25	27	14	7	2	4	23	49	893
2017	Human resources	27	30	27	8	4	2	3	12	60	243
2017	Financial management	12	21	35	17	9	1	4	28	35	212
2017	Procurement	21	36	18	8	15	3	0	23	58	36
2017	Real property	28	19	36	4	5	0	7	10	51	51
2017	Materiel management	29	25	19	10	17	0	0	27	54	14
2017	Information management	20	19	25	18	10	2	5	30	43	157
2017	Information technology	28	32	21	11	5	1	2	16	62	216
2017	Evaluation	13	22	32	18	8	2	4	28	38	334
2017	Data sciences	21	20	29	17	11	0	1	29	42	96
2017	Policy	18	25	33	16	5	1	1	21	45	512
2017	Project management	20	29	32	12	5	1	2	17	50	230
2017	Other services to the public	11	17	32	13	17	3	6	33	32	88
2017	None of the above	19	21	32	14	6	2	5	22	43	354
2014	Client contact centre	23	28	27	12	5	1	5	17	54	177
2014	Health care practitioners	28	31	22	10	5	1	3	15	62	508
2014	Federal regulators	22	26	30	13	6	1	1	19	50	723
2014	Compliance, inspection and enforcement	32	29	24	10	3	2	1	13	62	428
2014	Communications or public affairs	29	27	31	7	5	1	1	12	56	260
2014	Access to information and privacy	20	19	33	17	8	0	3	26	40	36
2014	Security	23	28	35	10	4	0	0	14	51	51
2014	Science and technology	27	27	22	14	5	1	3	20	57	725
2014	Legal services	0	21	31	31	7	3	7	42	23	29
2014	Administration and operations	28	28	25	12	4	2	2	16	58	1148
2014	Human resources	35	30	21	8	3	1	2	11	67	296
2014	Financial management	22	24	31	14	6	2	1	20	47	296
2014	Procurement	20	25	45	7	2	0	0	10	45	39
2014	Real property	41	26	12	10	6	1	2	17	70	83
2014	Materiel management	58	30	6	6	0	0	0	6	88	12
2014	Information management	22	26	22	10	8	4	7	21	55	213
2014	Information technology	36	29	21	7	3	2	1	10	68	284
2014	Evaluation	11	25	33	16	8	2	5	25	39	411
2014	Other services to the public	29	25	25	10	7	2	1	17	56	162
2014	None of the above	26	30	25	10	4	3	2	15	58	623

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	3	11	27	28	25	2	4	56	15	90
2019	Health care practitioners	8	13	30	28	21	0	1	48	21	128
2019	Federal regulators	10	16	38	25	10	0	1	35	26	625
2019	Compliance, inspection and enforcement	11	16	33	25	13	1	1	39	28	524
2019	Communications or public affairs	14	24	31	21	8	1	1	30	38	216
2019	Access to information and privacy	11	14	29	22	22	1	1	45	25	72
2019	Security	6	21	21	29	20	2	1	50	28	57
2019	Science and technology	5	15	29	32	17	0	1	51	20	635
2019	Legal services	4	3	46	37	7	0	4	45	7	26
2019	Administration and operations	9	16	34	23	14	0	3	39	26	606
2019	Human resources	11	18	35	21	12	2	1	34	30	266
2019	Financial management	5	16	29	24	22	1	2	47	23	177
2019	Procurement	9	20	36	23	10	0	2	34	29	44
2019	Real property	16	17	31	13	15	0	8	31	36	49
2019	Materiel management	0	8	18	18	50	7	0	73	9	11
2019	Information management	6	12	26	27	26	1	2	54	19	139
2019	Information technology	9	20	28	24	15	1	3	40	30	202
2019	Evaluation	5	12	33	28	19	1	2	48	18	386
2019	Data sciences	2	11	28	30	25	1	2	57	14	80
2019	Policy	10	21	37	21	8	1	1	30	32	442
2019	Project management	11	19	37	22	9	0	1	32	31	187
2019	Other services to the public	5	6	33	30	18	2	6	53	12	51
2019	None of the above	7	14	35	20	19	1	3	41	23	198
2018	Client contact centre	5	9	31	34	14	0	8	52	15	59
2018	Health care practitioners	8	12	31	31	16	1	1	48	20	88
2018	Federal regulators	10	21	38	20	11	1	1	31	31	578
2018	Compliance, inspection and enforcement	11	18	31	26	12	1	2	38	30	430
2018	Communications or public affairs	14	24	37	14	7	2	1	22	40	195
2018	Access to information and privacy	7	26	19	24	24	0	0	48	33	52
2018	Security	13	25	27	15	17	0	3	33	40	34
2018	Science and technology	6	11	29	34	18	1	1	53	18	513
2018	Legal services	5	25	27	44	0	0	0	44	29	19
2018	Administration and operations	11	16	31	22	16	1	3	39	28	489
2018	Human resources	15	20	37	17	10	0	1	27	36	193
2018	Financial management	10	23	31	20	14	0	2	35	33	144
2018	Procurement	15	20	45	14	5	0	0	20	35	19
2018	Real property	18	12	44	16	11	0	0	26	30	24
2018	Information management	2	13	24	39	16	1	6	59	16	122
2018	Information technology	13	22	34	21	10	1	0	31	35	146
2018	Evaluation	7	13	32	26	13	3	6	43	21	350
2018	Data sciences	10	10	20	34	22	1	2	58	21	77
2018	Policy	11	26	35	18	7	0	2	26	38	379
2018	Project management	8	20	28	27	13	2	1	41	29	151
2018	Other services to the public	7	12	33	18	26	0	3	46	19	50
2018	None of the above	10	15	25	30	18	0	3	49	25	147
2017	Client contact centre	11	10	28	32	16	1	2	50	21	136
2017	Health care practitioners	9	14	34	26	11	2	4	40	25	376
2017	Federal regulators	9	18	35	22	12	1	2	35	29	562
2017	Compliance, inspection and enforcement	10	16	38	24	11	1	1	35	27	391
2017	Communications or public affairs	11	27	37	17	7	0	2	24	39	222
2017	Access to information and privacy	7	21	37	21	9	2	4	31	30	59
2017	Security	20	32	32	11	2	0	3	14	54	37
2017	Science and technology	6	11	32	32	14	1	3	48	18	606
2017	Legal services	16	5	38	16	21	0	5	38	22	20
2017	Administration and operations	12	20	31	20	12	1	4	34	34	884
2017	Human resources	17	19	31	22	7	1	3	30	37	243
2017	Financial management	10	17	34	20	16	0	3	37	28	210
2017	Procurement	8	21	18	33	18	3	0	52	29	36
2017	Real property	14	19	26	21	15	0	5	38	35	51
2017	Materiel management	0	23	23	24	30	0	0	54	23	13
2017	Information management	10	12	26	27	19	2	5	49	23	158
2017	Information technology	13	14	34	27	9	0	2	37	28	216
2017	Evaluation	7	15	36	25	15	0	2	42	22	331
2017	Data sciences	6	14	30	32	16	0	1	49	21	95
2017	Policy	15	29	33	15	7	0	1	22	44	511
2017	Project management	11	17	37	26	6	1	2	33	29	228
2017	Other services to the public	4	15	21	37	11	0	12	54	21	87
2017	None of the above	12	14	30	25	10	4	5	38	28	352
2014	Client contact centre	10	16	36	26	10	1	2	36	26	177
2014	Health care practitioners	9	21	34	23	9	1	3	33	31	507
2014	Federal regulators	8	21	41	23	6	1	1	29	30	722
2014	Compliance, inspection and enforcement	8	15	32	34	9	0	1	43	24	429
2014	Communications or public affairs	13	23	36	18	8	1	1	27	36	260
2014	Access to information and privacy	14	16	42	11	14	0	3	26	31	36
2014	Security	20	12	29	24	12	0	4	38	32	51
2014	Science and technology	7	14	35	31	10	1	2	43	21	726
2014	Legal services	0	9	45	35	3	0	7	42	10	29
2014	Administration and operations	12	24	34	21	7	1	2	29	36	1146
2014	Human resources	17	24	37	15	6	0	2	21	41	295
2014	Financial management	12	21	36	20	8	1	2	28	34	297
2014	Procurement	10	32	40	15	2	0	0	18	43	38
2014	Real property	23	23	22	19	10	0	4	30	47	84
2014	Materiel management	0	31	42	27	0	0	0	27	31	13
2014	Information management	8	15	29	25	16	1	7	44	25	215
2014	Information technology	10	20	40	18	9	2	1	28	31	282
2014	Evaluation	7	15	34	28	10	1	4	41	23	410
2014	Other services to the public	13	15	33	25	10	2	3	37	29	163
2014	None of the above	12	25	33	20	7	2	2	28	38	621

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	14	28	16	20	1	6	39	31	91
2019	Health care practitioners	15	17	32	19	15	0	2	35	32	128
2019	Federal regulators	15	23	28	20	11	1	2	31	40	627
2019	Compliance, inspection and enforcement	15	25	30	17	10	2	2	28	41	526
2019	Communications or public affairs	16	27	26	16	12	1	2	29	44	217
2019	Access to information and privacy	8	31	19	19	18	0	4	39	41	72
2019	Security	13	13	29	20	21	3	2	43	27	58
2019	Science and technology	11	20	27	23	16	1	2	40	32	640
2019	Legal services	10	25	28	21	7	0	9	31	38	26
2019	Administration and operations	11	17	30	22	16	0	3	39	29	610
2019	Human resources	23	22	22	19	12	1	1	32	45	265
2019	Financial management	8	24	23	23	18	2	2	43	34	179
2019	Procurement	12	18	31	22	12	2	2	36	32	44
2019	Real property	24	25	18	17	12	0	4	31	51	50
2019	Materiel management	0	7	27	45	21	0	0	66	7	11
2019	Information management	16	16	22	16	24	4	2	42	35	142
2019	Information technology	14	30	24	17	10	1	3	29	46	201
2019	Evaluation	10	16	28	24	18	2	3	44	26	387
2019	Data sciences	6	14	28	25	23	3	1	49	21	80
2019	Policy	8	21	31	25	12	2	2	38	30	443
2019	Project management	16	21	29	20	9	2	3	31	39	188
2019	Other services to the public	17	7	16	30	25	0	5	58	25	51
2019	None of the above	13	17	28	20	18	0	4	39	32	197
2018	Client contact centre	14	12	26	28	11	0	9	43	28	60
2018	Health care practitioners	16	21	20	27	11	2	3	40	39	89
2018	Federal regulators	16	27	30	13	10	1	2	24	45	579
2018	Compliance, inspection and enforcement	17	26	26	19	8	2	2	28	45	432
2018	Communications or public affairs	16	25	31	16	8	2	2	25	43	196
2018	Access to information and privacy	11	25	22	13	27	0	2	41	37	51
2018	Security	14	37	25	8	13	0	3	22	53	34
2018	Science and technology	12	19	30	21	15	1	2	38	31	513
2018	Legal services	20	25	26	25	5	0	0	29	44	19
2018	Administration and operations	14	18	28	20	13	2	5	36	35	494
2018	Human resources	21	25	34	15	4	0	1	19	47	193
2018	Financial management	17	22	24	23	12	1	1	36	40	146
2018	Procurement	5	31	44	10	5	0	5	16	38	19
2018	Real property	26	39	23	8	0	4	0	8	68	24
2018	Information management	19	18	24	21	13	2	3	35	39	124
2018	Information technology	19	26	32	14	6	2	1	20	46	146
2018	Evaluation	10	17	33	17	11	6	6	32	30	352
2018	Data sciences	12	15	22	30	16	2	1	48	28	77
2018	Policy	12	24	27	21	8	3	4	31	40	379
2018	Project management	12	27	22	22	12	1	3	35	41	152
2018	Other services to the public	6	25	20	27	17	0	3	46	33	50
2018	None of the above	14	17	28	23	8	5	5	35	34	149
2017	Client contact centre	23	13	19	26	13	2	5	42	38	139
2017	Health care practitioners	19	28	25	12	9	3	3	23	50	378
2017	Federal regulators	20	24	30	15	7	1	3	23	45	561
2017	Compliance, inspection and enforcement	20	28	26	16	7	3	1	24	49	392
2017	Communications or public affairs	22	22	30	15	8	0	2	24	45	224
2017	Access to information and privacy	21	15	25	17	9	3	9	30	42	58
2017	Security	16	35	35	9	2	0	3	12	52	37
2017	Science and technology	13	22	30	20	8	3	3	30	38	608
2017	Legal services	14	29	19	14	19	0	5	35	45	21
2017	Administration and operations	19	21	25	18	10	2	5	30	43	890
2017	Human resources	22	24	28	14	8	2	3	23	47	244
2017	Financial management	13	26	28	18	12	0	3	31	40	212
2017	Procurement	18	17	27	15	18	5	0	35	37	36
2017	Real property	23	34	16	13	9	0	5	23	60	51
2017	Materiel management	16	19	28	25	12	0	0	37	35	14
2017	Information management	20	24	19	16	15	2	5	33	47	159
2017	Information technology	21	23	26	17	8	1	3	27	46	215
2017	Evaluation	17	23	25	17	11	2	4	30	43	334
2017	Data sciences	8	22	19	33	13	1	3	48	32	96
2017	Policy	18	23	32	16	8	2	2	24	42	512
2017	Project management	21	22	30	15	5	3	4	21	46	229
2017	Other services to the public	11	16	31	16	15	0	12	34	31	88
2017	None of the above	19	17	26	20	12	2	5	34	38	354
2014	Client contact centre	27	21	27	13	6	1	4	20	51	177
2014	Health care practitioners	26	32	22	11	6	1	3	17	60	508
2014	Federal regulators	20	27	33	12	4	2	2	17	49	723
2014	Compliance, inspection and enforcement	21	22	33	16	6	1	1	23	44	428
2014	Communications or public affairs	20	26	29	14	7	1	2	22	48	262
2014	Access to information and privacy	22	16	39	6	14	3	0	20	40	36
2014	Security	18	24	38	14	3	0	2	18	43	51
2014	Science and technology	19	24	27	18	8	1	2	28	44	725
2014	Legal services	0	27	20	42	3	0	7	49	30	29
2014	Administration and operations	23	29	24	13	7	1	2	20	54	1149
2014	Human resources	28	24	31	11	4	0	2	16	53	296
2014	Financial management	22	24	27	14	7	1	3	23	49	297
2014	Procurement	53	20	17	10	0	0	0	10	73	39
2014	Real property	41	22	18	8	11	0	0	19	64	84
2014	Materiel management	36	27	32	5	0	0	0	5	63	13
2014	Information management	24	24	22	15	9	1	6	25	52	215
2014	Information technology	23	28	28	12	6	2	2	18	53	282
2014	Evaluation	15	27	28	17	7	2	4	26	45	412
2014	Other services to the public	28	22	23	11	13	2	2	25	52	165
2014	None of the above	22	24	31	14	5	1	3	20	48	620

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	10	22	28	20	16	2	2	38	34	92
2019	Health care practitioners	10	24	30	20	11	2	2	33	36	128
2019	Federal regulators	9	16	31	27	13	2	2	42	26	627
2019	Compliance, inspection and enforcement	13	20	29	21	11	3	2	34	35	525
2019	Communications or public affairs	9	19	27	22	18	2	2	42	29	216
2019	Access to information and privacy	16	20	27	16	17	5	0	34	37	70
2019	Security	9	12	34	23	16	3	3	42	22	59
2019	Science and technology	6	15	25	27	22	2	3	52	22	635
2019	Legal services	9	21	39	16	7	3	5	25	33	26
2019	Administration and operations	11	20	28	20	15	2	3	37	33	608
2019	Human resources	14	16	28	22	17	3	1	40	31	265
2019	Financial management	12	17	32	23	10	6	1	36	30	180
2019	Procurement	10	16	25	31	11	2	6	45	28	44
2019	Real property	14	25	21	18	12	5	6	33	44	50
2019	Materiel management	0	14	34	10	36	0	7	49	15	11
2019	Information management	13	23	20	20	20	1	2	41	38	140
2019	Information technology	10	20	29	25	12	1	2	39	31	200
2019	Evaluation	5	12	26	27	23	3	4	54	18	386
2019	Data sciences	4	13	23	31	24	2	3	58	18	80
2019	Policy	7	12	31	29	16	3	2	48	20	442
2019	Project management	15	21	36	15	9	2	2	25	37	187
2019	Other services to the public	10	2	28	32	17	6	5	55	13	51
2019	None of the above	12	15	25	20	21	1	4	44	29	200
2018	Client contact centre	11	20	29	17	10	2	11	31	36	59
2018	Health care practitioners	13	12	27	25	17	3	2	44	27	89
2018	Federal regulators	9	19	28	25	13	3	3	41	30	577
2018	Compliance, inspection and enforcement	16	20	26	22	10	4	2	35	38	435
2018	Communications or public affairs	10	15	34	24	11	5	1	37	27	196
2018	Access to information and privacy	9	25	29	10	23	2	2	35	35	52
2018	Security	6	26	36	12	17	0	3	30	33	34
2018	Science and technology	7	14	25	26	21	3	4	52	22	513
2018	Legal services	11	0	34	50	5	0	0	55	11	19
2018	Administration and operations	11	19	27	22	13	4	4	38	32	492
2018	Human resources	18	22	28	18	6	6	2	26	43	189
2018	Financial management	11	28	28	19	12	1	2	31	40	145
2018	Procurement	4	10	41	30	10	0	5	42	15	19
2018	Real property	11	20	48	8	0	8	4	10	36	23
2018	Information management	15	17	21	19	19	7	2	42	35	122
2018	Information technology	14	27	27	16	6	4	5	24	46	146
2018	Evaluation	4	12	22	33	14	7	7	55	19	351
2018	Data sciences	5	8	25	33	23	5	1	60	13	77
2018	Policy	8	14	26	29	16	3	4	48	24	381
2018	Project management	11	20	21	25	15	3	5	44	33	151
2018	Other services to the public	5	21	21	22	24	6	2	50	27	50
2018	None of the above	13	17	26	17	18	2	7	38	33	150
2017	Client contact centre	21	20	21	21	12	2	2	34	43	137
2017	Health care practitioners	19	24	27	15	9	3	3	26	45	380
2017	Federal regulators	10	15	32	23	14	2	4	39	27	560
2017	Compliance, inspection and enforcement	14	18	29	22	12	2	2	36	34	392
2017	Communications or public affairs	18	24	30	15	9	2	2	24	44	224
2017	Access to information and privacy	4	27	31	22	9	3	3	34	33	59
2017	Security	7	36	32	16	0	0	10	17	47	37
2017	Science and technology	7	13	31	25	16	2	6	44	22	607
2017	Legal services	0	9	19	34	24	0	14	67	10	21
2017	Administration and operations	15	20	27	18	9	4	7	31	39	891
2017	Human resources	10	20	31	21	9	2	6	33	33	245
2017	Financial management	9	16	33	21	14	2	5	38	27	211
2017	Procurement	19	13	34	13	17	5	0	31	33	36
2017	Real property	13	19	30	23	7	0	7	32	35	50
2017	Materiel management	6	19	25	21	28	0	0	49	25	14
2017	Information management	13	16	26	20	15	3	7	40	32	160
2017	Information technology	15	18	30	21	10	2	4	33	34	216
2017	Evaluation	5	15	27	28	18	4	4	49	22	333
2017	Data sciences	8	17	17	35	18	1	4	56	26	97
2017	Policy	11	16	31	26	11	2	2	39	29	512
2017	Project management	15	17	29	25	7	3	5	34	35	229
2017	Other services to the public	7	14	25	19	18	3	14	44	25	88
2017	None of the above	12	16	29	18	12	6	6	34	32	354
2014	Client contact centre	19	16	31	21	6	2	5	29	37	178
2014	Health care practitioners	16	23	27	19	9	1	3	30	42	511
2014	Federal regulators	8	13	30	31	13	2	3	47	22	720
2014	Compliance, inspection and enforcement	12	16	27	30	12	1	2	44	29	428
2014	Communications or public affairs	7	20	32	24	11	3	3	37	29	262
2014	Access to information and privacy	33	16	28	9	8	3	3	18	53	36
2014	Security	9	11	25	29	18	4	4	51	22	50
2014	Science and technology	7	12	25	32	16	2	5	51	21	723
2014	Legal services	0	14	24	42	10	0	11	57	15	29
2014	Administration and operations	13	21	29	21	9	2	4	32	37	1150
2014	Human resources	20	19	25	22	10	1	3	33	41	297
2014	Financial management	9	18	30	23	12	3	5	38	29	297
2014	Procurement	25	29	22	20	5	0	0	24	54	39
2014	Real property	17	16	25	14	23	0	5	39	35	83
2014	Materiel management	0	21	51	11	0	0	16	14	25	13
2014	Information management	12	20	23	22	14	2	7	39	36	215
2014	Information technology	10	16	32	24	12	4	3	38	28	283
2014	Evaluation	6	12	20	34	18	3	7	58	19	411
2014	Other services to the public	19	16	22	19	18	2	4	40	37	164
2014	None of the above	11	18	30	24	9	4	4	36	31	620

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	21	28	19	8	5	4	29	40	92
2019	Health care practitioners	14	23	27	25	7	1	3	33	39	128
2019	Federal regulators	11	20	37	23	8	1	1	31	31	628
2019	Compliance, inspection and enforcement	15	24	35	15	8	1	2	23	40	522
2019	Communications or public affairs	18	28	30	11	10	1	1	22	47	216
2019	Access to information and privacy	8	22	28	24	12	5	1	38	33	72
2019	Security	14	21	34	14	17	0	0	31	35	58
2019	Science and technology	15	22	32	17	10	2	2	28	39	637
2019	Legal services	11	14	32	21	10	9	3	36	28	26
2019	Administration and operations	15	23	31	17	11	1	2	29	39	607
2019	Human resources	18	23	31	13	11	3	1	25	42	264
2019	Financial management	8	22	28	22	16	2	1	40	31	180
2019	Procurement	20	29	36	7	3	0	6	10	51	44
2019	Real property	23	10	33	15	12	2	4	29	35	50
2019	Materiel management	14	10	32	15	29	0	0	44	24	11
2019	Information management	12	20	26	22	15	3	2	39	34	140
2019	Information technology	18	31	26	15	6	2	4	21	51	201
2019	Evaluation	8	16	32	21	15	4	4	39	26	386
2019	Data sciences	7	25	29	13	18	4	5	33	35	80
2019	Policy	14	20	36	18	9	2	1	28	35	443
2019	Project management	21	23	33	12	9	1	0	22	45	188
2019	Other services to the public	16	7	35	12	15	10	5	32	28	50
2019	None of the above	13	19	30	16	16	3	5	34	34	200
2018	Client contact centre	11	13	33	16	9	2	16	31	29	60
2018	Health care practitioners	16	17	26	22	12	6	2	36	35	89
2018	Federal regulators	12	26	32	18	10	1	1	29	39	578
2018	Compliance, inspection and enforcement	18	26	33	14	6	2	1	21	45	434
2018	Communications or public affairs	25	26	27	10	9	2	1	20	53	198
2018	Access to information and privacy	10	14	29	27	16	4	0	44	25	52
2018	Security	23	38	24	13	0	0	3	13	63	34
2018	Science and technology	16	24	30	12	11	4	4	25	43	512
2018	Legal services	16	20	30	29	5	0	0	34	36	19
2018	Administration and operations	13	22	31	17	10	2	4	29	37	492
2018	Human resources	16	20	36	16	8	0	4	25	38	194
2018	Financial management	12	20	39	17	11	0	2	28	33	146
2018	Procurement	25	30	25	15	5	0	0	20	55	19
2018	Real property	10	44	37	4	0	4	0	4	57	24
2018	Information management	14	12	29	23	11	7	3	38	29	123
2018	Information technology	26	25	30	9	4	3	4	13	54	147
2018	Evaluation	7	17	32	22	10	7	6	36	27	353
2018	Data sciences	13	28	21	17	12	5	4	32	45	78
2018	Policy	15	22	35	14	8	2	4	24	39	379
2018	Project management	14	20	35	16	6	7	2	24	37	152
2018	Other services to the public	11	20	30	21	12	2	4	36	33	52
2018	None of the above	17	13	36	15	10	4	5	27	33	151
2017	Client contact centre	17	22	25	12	16	3	5	30	42	137
2017	Health care practitioners	21	26	22	15	7	4	5	24	52	379
2017	Federal regulators	14	22	38	15	8	2	2	24	37	563
2017	Compliance, inspection and enforcement	18	25	37	12	5	2	0	18	44	393
2017	Communications or public affairs	21	25	36	10	5	1	2	15	48	224
2017	Access to information and privacy	17	19	27	18	9	3	7	30	39	58
2017	Security	21	47	23	4	2	0	3	7	69	37
2017	Science and technology	15	25	31	14	7	2	4	22	44	607
2017	Legal services	9	9	55	9	9	5	5	20	20	21
2017	Administration and operations	18	21	31	15	7	2	5	24	43	892
2017	Human resources	18	24	32	14	6	3	2	21	45	244
2017	Financial management	11	15	40	21	9	1	4	32	27	211
2017	Procurement	20	18	37	15	7	3	0	23	40	36
2017	Real property	17	20	39	10	5	2	7	17	41	51
2017	Materiel management	0	30	52	12	6	0	0	18	30	14
2017	Information management	13	16	35	12	16	3	5	30	31	159
2017	Information technology	21	30	29	13	6	0	1	19	52	216
2017	Evaluation	11	19	33	17	11	5	4	31	33	334
2017	Data sciences	15	21	28	21	14	0	1	35	37	96
2017	Policy	17	21	37	14	7	2	2	22	40	513
2017	Project management	22	21	37	12	3	2	3	16	45	230
2017	Other services to the public	4	22	44	9	12	4	6	23	29	88
2017	None of the above	17	20	29	16	6	7	5	25	41	356
2014	Client contact centre	16	27	34	9	6	4	4	17	46	177
2014	Health care practitioners	27	29	25	10	5	1	3	16	59	511
2014	Federal regulators	16	22	34	19	7	1	2	26	39	721
2014	Compliance, inspection and enforcement	24	28	30	10	5	2	2	15	54	429
2014	Communications or public affairs	19	24	36	12	7	1	1	20	44	262
2014	Access to information and privacy	17	33	28	8	8	3	3	17	53	36
2014	Security	18	19	28	19	11	0	4	31	39	50
2014	Science and technology	22	24	27	13	7	2	4	22	50	724
2014	Legal services	0	18	35	26	7	3	11	39	21	29
2014	Administration and operations	22	28	29	13	4	2	3	18	52	1145
2014	Human resources	24	29	28	12	5	1	2	17	54	297
2014	Financial management	13	25	35	16	7	2	3	24	39	297
2014	Procurement	22	28	39	12	0	0	0	12	50	39
2014	Real property	33	31	16	8	11	0	2	19	65	84
2014	Materiel management	36	11	42	10	0	0	0	10	47	13
2014	Information management	15	23	30	14	8	2	9	24	42	216
2014	Information technology	34	23	29	8	4	2	0	12	59	284
2014	Evaluation	10	20	32	19	10	4	6	32	33	413
2014	Other services to the public	25	20	25	13	11	2	3	26	48	163
2014	None of the above	21	27	31	10	6	3	3	17	51	623

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	9	16	25	28	15	3	4	46	27	93
2019	Health care practitioners	10	20	34	23	13	1	0	36	30	128
2019	Federal regulators	9	19	39	23	9	1	1	32	28	626
2019	Compliance, inspection and enforcement	11	22	35	22	8	0	2	30	33	526
2019	Communications or public affairs	12	23	38	16	10	0	1	26	36	215
2019	Access to information and privacy	11	32	31	14	11	0	0	26	43	72
2019	Security	10	17	35	24	12	1	0	37	28	58
2019	Science and technology	8	19	36	23	11	0	2	36	27	640
2019	Legal services	23	16	42	13	7	0	0	19	38	26
2019	Administration and operations	6	21	33	25	13	1	1	39	27	612
2019	Human resources	11	22	35	19	10	1	1	30	34	265
2019	Financial management	7	13	33	26	18	1	1	46	21	179
2019	Procurement	9	16	43	23	6	0	2	30	26	44
2019	Real property	7	15	32	27	16	0	3	44	23	50
2019	Materiel management	7	0	46	32	15	0	0	47	7	11
2019	Information management	11	18	34	19	15	1	1	35	30	141
2019	Information technology	3	13	37	25	16	2	3	43	17	202
2019	Evaluation	5	15	41	22	13	1	3	36	21	387
2019	Data sciences	11	22	28	17	17	1	2	36	35	80
2019	Policy	7	19	39	24	10	1	1	35	26	441
2019	Project management	9	21	33	26	10	0	0	36	31	187
2019	Other services to the public	8	18	40	16	16	0	3	32	27	51
2019	None of the above	11	15	34	20	17	0	2	38	27	200

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	60	26	2	8	2	0	2	88	10	93
2019	Health care practitioners	68	14	6	6	4	1	1	84	9	126
2019	Federal regulators	68	17	7	4	3	0	1	86	7	626
2019	Compliance, inspection and enforcement	69	14	5	6	4	1	2	85	10	526
2019	Communications or public affairs	73	16	3	3	3	0	1	90	7	217
2019	Access to information and privacy	64	14	8	8	4	1	0	80	12	70
2019	Security	72	14	3	5	5	1	0	87	10	59
2019	Science and technology	70	13	6	5	3	1	3	85	8	640
2019	Legal services	74	7	12	7	0	0	0	81	7	26
2019	Administration and operations	74	12	6	5	2	0	1	87	7	612
2019	Human resources	70	17	4	5	3	0	0	87	8	268
2019	Financial management	73	12	7	2	2	0	3	88	4	179
2019	Procurement	69	20	7	4	0	0	0	89	4	44
2019	Real property	79	12	1	6	0	2	0	93	6	50
2019	Materiel management	85	8	0	7	0	0	0	93	7	11
2019	Information management	72	13	7	3	4	1	1	86	7	141
2019	Information technology	65	20	8	3	4	1	1	86	7	203
2019	Evaluation	62	16	7	6	5	2	2	81	12	387
2019	Data sciences	75	8	4	10	4	0	0	83	13	80
2019	Policy	75	13	4	5	2	0	1	89	7	442
2019	Project management	70	18	4	5	3	0	1	88	8	188
2019	Other services to the public	67	19	8	4	0	3	0	88	4	51
2019	None of the above	67	18	7	2	2	1	3	88	5	200
2017	Client contact centre	56	18	11	3	4	0	7	80	8	138
2017	Health care practitioners	72	10	7	5	2	0	4	85	7	381
2017	Federal regulators	69	15	6	3	3	0	3	87	7	564
2017	Compliance, inspection and enforcement	68	13	6	6	4	0	2	83	11	393
2017	Communications or public affairs	75	16	3	3	2	0	1	92	5	222
2017	Access to information and privacy	85	5	2	5	3	0	0	90	8	60
2017	Security	45	14	9	9	0	0	24	77	12	38
2017	Science and technology	69	14	5	5	4	1	2	86	9	608
2017	Legal services	74	16	10	0	0	0	0	90	0	20
2017	Administration and operations	71	14	6	4	2	0	3	88	6	897
2017	Human resources	68	18	4	5	4	0	1	87	9	246
2017	Financial management	68	21	6	2	0	0	3	91	3	212
2017	Procurement	66	13	11	1	0	0	8	86	2	36
2017	Real property	74	17	5	2	2	0	0	90	4	50
2017	Materiel management	60	19	0	0	11	0	10	88	12	14
2017	Information management	62	18	11	4	2	0	3	83	6	161
2017	Information technology	70	14	5	6	4	0	1	84	10	217
2017	Evaluation	64	13	8	7	6	0	2	79	13	335
2017	Data sciences	65	19	8	3	4	1	0	85	7	97
2017	Policy	77	14	3	3	2	0	1	92	5	512
2017	Project management	75	12	4	5	1	0	2	89	7	229
2017	Other services to the public	83	7	5	2	2	0	2	91	4	89
2017	None of the above	67	17	3	7	1	0	4	88	8	358
2014	Client contact centre	63	15	7	7	3	0	4	82	10	178
2014	Health care practitioners	74	12	3	4	3	0	4	89	7	514
2014	Federal regulators	71	16	5	3	3	0	2	89	6	724
2014	Compliance, inspection and enforcement	73	16	3	3	3	0	2	91	7	430
2014	Communications or public affairs	75	14	3	3	2	0	2	91	6	262
2014	Access to information and privacy	72	14	11	0	3	0	0	86	3	36
2014	Security	70	16	5	3	2	0	4	89	5	51
2014	Science and technology	71	12	5	4	5	1	3	86	9	725
2014	Legal services	75	13	4	4	0	0	4	92	4	29
2014	Administration and operations	69	15	6	3	2	0	4	88	6	1151
2014	Human resources	78	10	6	4	2	0	0	88	6	296
2014	Financial management	70	15	6	3	2	0	3	88	5	297
2014	Procurement	54	15	15	7	2	2	5	74	10	39
2014	Real property	71	15	5	3	4	0	3	88	7	84
2014	Materiel management	84	10	0	0	0	0	6	100	0	13
2014	Information management	67	16	5	6	4	0	3	85	10	216
2014	Information technology	65	17	6	4	4	0	4	86	8	285
2014	Evaluation	65	14	7	6	5	0	3	81	11	415
2014	Other services to the public	69	12	7	5	4	0	3	84	9	164
2014	None of the above	75	12	3	4	3	0	2	89	8	623

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	23	34	16	8	13	3	3	61	23	92
2019	Health care practitioners	32	27	17	7	11	3	2	63	19	127
2019	Federal regulators	30	31	15	9	6	5	5	68	16	627
2019	Compliance, inspection and enforcement	28	30	15	10	6	7	5	65	18	521
2019	Communications or public affairs	32	26	14	11	4	7	6	67	17	217
2019	Access to information and privacy	41	26	16	12	3	3	0	69	15	72
2019	Security	27	25	15	16	12	2	4	55	29	59
2019	Science and technology	29	31	15	10	5	6	4	67	17	641
2019	Legal services	23	30	17	9	7	7	7	62	18	26
2019	Administration and operations	33	30	16	7	7	3	3	68	16	614
2019	Human resources	33	25	16	11	5	4	6	65	17	268
2019	Financial management	36	29	16	7	6	2	3	69	14	179
2019	Procurement	32	31	25	7	2	0	2	64	10	43
2019	Real property	38	23	10	14	5	5	5	68	21	50
2019	Materiel management	58	35	0	0	7	0	0	93	7	11
2019	Information management	28	29	18	10	8	6	1	62	19	141
2019	Information technology	41	27	14	6	3	4	5	74	11	203
2019	Evaluation	25	22	19	10	7	10	7	57	20	387
2019	Data sciences	45	22	10	5	5	4	9	78	11	80
2019	Policy	30	30	12	10	4	8	6	70	16	440
2019	Project management	30	26	16	13	5	6	3	62	20	187
2019	Other services to the public	29	20	22	11	11	4	4	53	23	51
2019	None of the above	34	27	15	8	7	5	4	66	17	199
2018	Client contact centre	24	32	20	9	8	5	2	61	18	60
2018	Health care practitioners	28	34	10	6	8	5	8	72	17	89
2018	Federal regulators	21	32	17	8	8	9	4	61	19	583
2018	Compliance, inspection and enforcement	24	30	17	9	5	9	6	63	16	435
2018	Communications or public affairs	23	30	15	10	5	10	7	64	18	197
2018	Access to information and privacy	41	26	11	7	7	4	4	73	16	52
2018	Security	29	22	17	18	11	3	0	53	30	35
2018	Science and technology	23	28	18	11	7	8	5	59	20	513
2018	Legal services	25	25	11	20	10	5	5	55	33	19
2018	Administration and operations	30	34	15	8	6	4	2	68	16	491
2018	Human resources	22	37	16	11	3	6	5	66	16	194
2018	Financial management	26	30	23	6	7	2	6	61	15	145
2018	Procurement	20	34	15	15	0	10	5	64	18	19
2018	Real property	11	29	16	16	21	6	0	43	40	24
2018	Information management	24	34	22	8	6	3	3	63	14	124
2018	Information technology	25	36	21	5	4	6	4	67	10	146
2018	Evaluation	20	27	18	10	5	13	8	59	18	352
2018	Data sciences	33	24	18	7	6	11	0	64	16	78
2018	Policy	31	30	14	6	4	6	8	70	13	379
2018	Project management	19	26	19	12	9	11	5	54	24	150
2018	Other services to the public	27	20	19	9	12	9	3	54	24	51
2018	None of the above	23	28	13	9	10	7	11	62	23	149
2017	Client contact centre	26	31	16	12	12	2	1	59	25	138
2017	Health care practitioners	21	32	15	13	13	4	1	57	28	383
2017	Federal regulators	25	32	14	11	7	5	5	64	21	564
2017	Compliance, inspection and enforcement	22	30	17	11	6	9	6	60	20	392
2017	Communications or public affairs	27	28	19	11	5	5	4	62	18	223
2017	Access to information and privacy	37	35	9	3	7	3	6	80	11	60
2017	Security	13	22	20	9	31	5	0	38	41	38
2017	Science and technology	24	33	13	11	8	7	4	65	21	606
2017	Legal services	33	28	9	5	10	0	15	73	17	21
2017	Administration and operations	27	30	15	11	10	4	3	61	23	895
2017	Human resources	28	35	10	9	6	7	5	72	17	246
2017	Financial management	32	29	11	10	7	7	3	68	19	212
2017	Procurement	31	30	13	10	5	5	5	68	17	36
2017	Real property	42	29	5	9	9	1	4	76	19	51
2017	Materiel management	28	51	16	6	0	0	0	79	6	14
2017	Information management	26	28	21	10	10	2	3	57	21	161
2017	Information technology	31	32	17	7	6	3	4	68	14	216
2017	Evaluation	26	27	19	9	7	7	5	60	18	335
2017	Data sciences	32	32	13	4	3	7	8	76	8	97
2017	Policy	25	31	15	9	8	5	7	64	19	513
2017	Project management	28	34	12	12	7	5	2	66	20	230
2017	Other services to the public	25	35	12	14	9	3	3	64	24	89
2017	None of the above	29	24	13	15	10	5	3	58	28	356
2014	Client contact centre	16	35	14	17	13	2	4	54	31	178
2014	Health care practitioners	21	30	13	15	16	3	1	53	33	513
2014	Federal regulators	33	32	13	8	6	5	4	71	16	723
2014	Compliance, inspection and enforcement	26	31	16	10	6	5	6	65	18	430
2014	Communications or public affairs	35	30	11	9	8	5	3	70	18	262
2014	Access to information and privacy	39	26	16	8	11	0	0	64	19	36
2014	Security	37	32	14	12	3	1	0	70	16	51
2014	Science and technology	30	31	15	11	6	4	4	66	18	727
2014	Legal services	32	30	18	7	3	10	0	69	11	29
2014	Administration and operations	28	31	15	12	9	3	2	62	22	1149
2014	Human resources	31	34	10	10	7	4	3	71	18	297
2014	Financial management	31	28	16	10	9	2	3	63	21	297
2014	Procurement	22	29	20	19	8	0	2	53	27	39
2014	Real property	38	37	13	8	2	1	1	77	10	84
2014	Materiel management	31	43	21	0	5	0	0	74	5	13
2014	Information management	28	31	12	11	11	3	4	64	23	216
2014	Information technology	32	32	12	7	8	5	5	70	16	285
2014	Evaluation	28	28	17	7	9	6	5	63	18	415
2014	Other services to the public	25	34	9	12	14	2	4	63	27	165
2014	None of the above	27	32	14	9	10	4	4	64	21	623

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	35	8	10	9	2	0	72	19	93
2019	Health care practitioners	49	25	14	5	7	0	0	73	12	126
2019	Federal regulators	50	28	7	8	6	0	0	79	14	625
2019	Compliance, inspection and enforcement	47	31	7	9	5	1	0	79	14	525
2019	Communications or public affairs	48	27	8	10	6	1	0	76	16	216
2019	Access to information and privacy	56	26	1	11	3	1	1	85	14	72
2019	Security	36	31	10	12	12	0	0	66	24	59
2019	Science and technology	45	29	10	11	5	1	0	74	16	639
2019	Legal services	43	41	0	7	9	0	0	84	16	26
2019	Administration and operations	47	28	8	12	5	0	0	75	16	613
2019	Human resources	55	25	9	7	4	0	0	80	11	267
2019	Financial management	52	28	7	6	7	0	0	80	13	179
2019	Procurement	55	25	4	11	5	0	0	80	16	44
2019	Real property	55	24	6	10	5	0	0	79	15	50
2019	Materiel management	79	15	0	0	7	0	0	93	7	11
2019	Information management	46	28	10	10	6	0	0	75	16	141
2019	Information technology	62	22	6	6	2	1	0	85	9	202
2019	Evaluation	45	28	9	11	6	2	0	74	17	387
2019	Data sciences	63	18	6	9	3	2	0	82	11	79
2019	Policy	49	30	7	9	4	1	0	80	13	441
2019	Project management	47	26	9	9	7	1	0	74	17	187
2019	Other services to the public	41	23	14	11	11	0	0	64	22	51
2019	None of the above	49	24	9	9	8	0	0	74	17	200
2018	Client contact centre	45	36	6	6	8	0	0	81	13	60
2018	Health care practitioners	48	34	5	9	5	0	0	81	14	87
2018	Federal regulators	43	31	8	10	8	1	0	74	18	583
2018	Compliance, inspection and enforcement	47	29	10	9	5	1	0	76	13	434
2018	Communications or public affairs	46	30	6	9	5	2	0	79	15	196
2018	Access to information and privacy	51	19	11	9	9	2	0	71	19	52
2018	Security	46	25	12	14	3	0	0	71	17	35
2018	Science and technology	42	32	9	11	5	1	0	75	16	511
2018	Legal services	34	19	6	31	10	0	0	54	40	19
2018	Administration and operations	48	30	7	8	7	0	0	77	16	492
2018	Human resources	48	29	7	10	5	0	0	77	16	193
2018	Financial management	41	32	11	6	10	0	0	73	17	144
2018	Procurement	65	20	0	10	5	0	0	85	15	19
2018	Real property	42	21	8	19	10	0	0	63	29	24
2018	Information management	37	37	10	9	4	2	0	76	14	123
2018	Information technology	50	29	4	5	10	2	0	81	15	146
2018	Evaluation	43	31	10	9	5	2	0	76	14	354
2018	Data sciences	48	28	7	8	6	2	0	78	14	78
2018	Policy	54	28	6	7	5	0	0	82	12	375
2018	Project management	43	32	8	8	6	2	0	77	15	151
2018	Other services to the public	38	29	12	4	17	0	0	67	22	51
2018	None of the above	43	28	7	11	10	1	0	72	21	150
2017	Client contact centre	35	34	11	10	10	0	0	70	19	138
2017	Health care practitioners	37	23	12	16	11	1	0	61	27	383
2017	Federal regulators	44	30	7	10	7	2	0	76	17	564
2017	Compliance, inspection and enforcement	43	33	8	8	7	1	0	77	15	393
2017	Communications or public affairs	40	33	9	10	7	0	0	73	17	223
2017	Access to information and privacy	61	21	8	10	0	0	0	82	10	59
2017	Security	28	25	11	28	7	0	0	54	35	38
2017	Science and technology	41	32	9	9	8	1	0	74	17	609
2017	Legal services	33	38	0	15	10	0	5	74	26	21
2017	Administration and operations	44	27	10	9	10	1	0	71	19	893
2017	Human resources	53	25	7	8	6	0	0	78	15	246
2017	Financial management	47	29	9	9	6	0	0	77	15	211
2017	Procurement	43	25	15	8	5	0	3	70	14	36
2017	Real property	48	36	3	6	7	0	0	84	13	51
2017	Materiel management	59	41	0	0	0	0	0	100	0	14
2017	Information management	47	28	7	10	7	0	0	75	18	161
2017	Information technology	51	30	6	7	7	0	0	81	13	217
2017	Evaluation	40	31	12	9	6	2	0	72	15	335
2017	Data sciences	53	32	8	3	4	0	0	85	7	97
2017	Policy	42	31	8	10	8	1	0	74	18	513
2017	Project management	46	30	7	8	8	0	0	76	16	230
2017	Other services to the public	50	25	10	9	5	0	0	75	15	88
2017	None of the above	47	25	8	11	8	1	0	72	20	358
2014	Client contact centre	31	31	9	14	12	2	1	63	28	178
2014	Health care practitioners	34	31	8	15	11	0	1	66	26	514
2014	Federal regulators	47	29	7	10	6	0	0	77	16	724
2014	Compliance, inspection and enforcement	44	30	11	8	5	2	0	75	13	429
2014	Communications or public affairs	45	30	7	9	7	0	0	76	17	262
2014	Access to information and privacy	50	23	3	14	11	0	0	72	25	36
2014	Security	39	31	10	17	2	0	0	71	19	51
2014	Science and technology	43	30	11	10	5	2	0	74	15	726
2014	Legal services	37	40	11	9	3	0	0	76	13	29
2014	Administration and operations	41	29	10	12	8	0	0	70	20	1151
2014	Human resources	50	28	9	8	4	0	0	79	12	297
2014	Financial management	42	29	9	10	9	1	1	72	19	297
2014	Procurement	27	31	10	17	15	0	0	58	32	39
2014	Real property	55	23	8	11	4	0	0	78	14	84
2014	Materiel management	47	41	6	0	5	0	0	89	5	13
2014	Information management	45	27	7	11	9	0	1	73	20	216
2014	Information technology	50	26	8	8	6	1	0	77	14	285
2014	Evaluation	38	33	11	8	9	2	0	72	17	413
2014	Other services to the public	38	29	8	15	10	0	0	68	25	165
2014	None of the above	40	29	9	10	11	1	0	70	20	624

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	43	34	6	9	6	1	0	78	16	91
2019	Health care practitioners	48	31	9	9	3	0	0	79	12	127
2019	Federal regulators	55	29	6	8	2	0	0	84	11	625
2019	Compliance, inspection and enforcement	54	33	5	5	2	0	0	87	7	526
2019	Communications or public affairs	53	33	5	7	3	0	0	86	10	216
2019	Access to information and privacy	58	30	5	6	1	0	0	88	8	70
2019	Security	45	31	7	7	10	0	0	76	17	59
2019	Science and technology	52	32	7	6	2	0	0	85	8	639
2019	Legal services	49	39	12	0	0	0	0	88	0	26
2019	Administration and operations	51	31	6	9	3	0	0	82	12	613
2019	Human resources	58	29	6	5	3	0	0	87	8	267
2019	Financial management	58	29	9	1	3	0	0	87	4	178
2019	Procurement	46	42	5	7	0	0	0	88	7	44
2019	Real property	56	19	6	8	11	0	0	75	19	50
2019	Materiel management	64	23	7	0	7	0	0	87	7	11
2019	Information management	52	28	6	8	6	0	0	80	14	141
2019	Information technology	63	27	3	3	3	0	0	91	6	201
2019	Evaluation	53	31	7	7	2	0	0	84	9	387
2019	Data sciences	72	18	5	2	3	0	0	90	5	79
2019	Policy	59	27	5	5	3	0	0	86	8	443
2019	Project management	50	38	5	6	2	0	0	87	8	188
2019	Other services to the public	46	31	5	11	7	0	0	77	18	51
2019	None of the above	52	31	8	8	1	0	0	83	9	196
2018	Client contact centre	45	37	8	6	3	0	0	83	10	59
2018	Health care practitioners	60	32	2	4	1	0	0	93	5	88
2018	Federal regulators	50	33	6	7	4	0	0	84	10	583
2018	Compliance, inspection and enforcement	53	33	7	5	2	1	0	86	6	436
2018	Communications or public affairs	57	28	8	6	1	0	0	86	7	196
2018	Access to information and privacy	58	19	10	7	5	0	0	77	13	52
2018	Security	45	29	14	3	8	0	0	74	11	35
2018	Science and technology	49	36	8	5	3	0	0	84	8	513
2018	Legal services	40	29	11	10	10	0	0	69	20	19
2018	Administration and operations	52	31	7	6	3	0	0	84	10	489
2018	Human resources	51	35	3	8	3	0	0	86	11	194
2018	Financial management	47	34	6	10	3	0	0	81	12	144
2018	Procurement	64	15	5	5	10	0	0	79	15	19
2018	Real property	44	13	17	13	13	0	0	57	26	23
2018	Information management	48	30	12	7	4	0	0	77	11	124
2018	Information technology	53	34	8	2	3	0	0	87	5	146
2018	Evaluation	54	31	7	6	2	0	0	85	8	353
2018	Data sciences	60	28	6	5	1	0	0	87	7	77
2018	Policy	63	28	4	3	1	0	0	92	4	377
2018	Project management	52	34	4	8	3	0	0	86	11	149
2018	Other services to the public	37	37	13	9	3	0	0	75	12	51
2018	None of the above	51	26	9	9	5	0	0	78	14	151
2017	Client contact centre	32	40	9	12	8	0	0	71	19	139
2017	Health care practitioners	37	39	9	8	6	0	0	77	14	381
2017	Federal regulators	46	39	6	6	2	0	0	85	9	564
2017	Compliance, inspection and enforcement	45	35	9	7	3	1	0	81	10	389
2017	Communications or public affairs	46	39	6	7	3	0	0	85	10	224
2017	Access to information and privacy	47	42	3	6	2	0	0	89	8	60
2017	Security	35	24	30	9	2	0	0	59	11	38
2017	Science and technology	48	38	6	6	2	0	0	86	9	609
2017	Legal services	52	24	15	9	0	0	0	75	9	20
2017	Administration and operations	43	35	8	9	5	0	0	78	14	895
2017	Human resources	51	32	5	10	2	0	0	83	12	246
2017	Financial management	43	37	7	7	6	0	0	80	13	212
2017	Procurement	41	32	16	3	8	0	0	73	11	36
2017	Real property	48	30	11	6	5	0	0	78	11	51
2017	Materiel management	59	25	10	6	0	0	0	85	6	14
2017	Information management	40	29	13	14	4	0	0	69	18	161
2017	Information technology	50	39	5	3	3	0	0	89	6	217
2017	Evaluation	48	35	7	7	2	0	0	84	9	335
2017	Data sciences	56	33	7	3	1	0	0	89	4	97
2017	Policy	51	32	5	7	4	0	0	84	11	512
2017	Project management	42	38	7	9	4	0	0	80	13	230
2017	Other services to the public	39	38	8	13	2	1	0	78	14	88
2017	None of the above	42	33	9	10	5	1	0	76	15	356
2014	Client contact centre	29	41	15	8	6	0	1	71	14	178
2014	Health care practitioners	34	39	9	13	6	0	0	72	19	513
2014	Federal regulators	49	35	6	7	2	0	0	85	9	723
2014	Compliance, inspection and enforcement	46	40	6	6	2	0	0	86	8	430
2014	Communications or public affairs	50	32	7	6	4	0	0	83	10	262
2014	Access to information and privacy	28	42	11	19	0	0	0	70	19	36
2014	Security	35	37	22	3	3	0	0	72	7	51
2014	Science and technology	45	39	10	6	1	0	0	83	7	725
2014	Legal services	46	41	6	7	0	0	0	87	7	29
2014	Administration and operations	38	41	9	8	4	0	0	79	12	1151
2014	Human resources	49	39	5	6	1	0	0	88	7	297
2014	Financial management	41	41	6	7	4	0	0	82	12	297
2014	Procurement	34	31	22	5	8	0	0	65	12	39
2014	Real property	38	43	9	7	3	0	0	81	10	83
2014	Materiel management	37	42	0	15	6	0	0	79	21	13
2014	Information management	44	33	8	9	5	0	0	78	15	215
2014	Information technology	46	39	6	6	2	0	0	85	8	285
2014	Evaluation	45	35	8	7	3	1	0	82	10	415
2014	Other services to the public	33	41	11	7	8	0	0	74	16	165
2014	None of the above	41	35	10	9	4	0	0	77	13	624

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	39	12	5	4	1	2	78	9	93
2019	Health care practitioners	46	35	9	6	3	1	0	82	9	127
2019	Federal regulators	51	35	7	5	2	0	0	86	7	626
2019	Compliance, inspection and enforcement	47	37	9	4	2	2	0	85	6	525
2019	Communications or public affairs	50	33	10	4	1	1	0	84	5	216
2019	Access to information and privacy	48	33	9	5	4	0	0	81	9	71
2019	Security	34	42	9	5	8	2	0	77	14	59
2019	Science and technology	47	34	12	4	2	0	0	82	6	636
2019	Legal services	35	53	12	0	0	0	0	88	0	26
2019	Administration and operations	45	33	12	5	3	2	0	80	8	614
2019	Human resources	46	38	9	4	3	1	0	85	6	268
2019	Financial management	52	32	10	4	2	0	0	84	6	178
2019	Procurement	37	50	10	3	0	0	0	87	3	44
2019	Real property	53	28	7	4	5	2	0	83	10	49
2019	Materiel management	71	23	7	0	0	0	0	93	0	11
2019	Information management	46	32	13	4	2	2	1	80	7	141
2019	Information technology	55	33	7	3	1	1	1	89	4	203
2019	Evaluation	44	35	13	4	2	2	0	81	6	388
2019	Data sciences	64	24	6	4	3	0	0	88	6	79
2019	Policy	53	35	5	5	2	0	0	88	7	443
2019	Project management	44	40	7	6	2	0	0	84	9	188
2019	Other services to the public	38	41	8	8	6	0	0	78	14	51
2019	None of the above	44	31	16	6	2	1	0	76	7	200
2018	Client contact centre	44	42	8	3	3	0	0	86	6	60
2018	Health care practitioners	47	40	6	2	4	1	0	88	6	89
2018	Federal regulators	41	40	10	4	4	1	0	81	8	583
2018	Compliance, inspection and enforcement	43	39	8	5	2	1	1	84	7	436
2018	Communications or public affairs	45	43	7	4	0	0	1	89	4	197
2018	Access to information and privacy	51	26	13	8	2	0	0	77	10	48
2018	Security	44	37	13	3	3	0	0	82	6	35
2018	Science and technology	44	39	10	5	2	1	0	84	7	513
2018	Legal services	44	30	10	6	10	0	0	74	16	19
2018	Administration and operations	43	36	10	6	3	1	0	80	9	490
2018	Human resources	41	40	8	6	2	4	0	84	8	194
2018	Financial management	44	30	16	5	6	0	0	73	10	144
2018	Procurement	60	30	5	0	5	0	0	90	5	19
2018	Real property	26	44	25	0	4	0	0	71	4	24
2018	Information management	44	33	16	5	2	0	0	77	7	124
2018	Information technology	46	34	12	3	3	2	0	81	6	146
2018	Evaluation	46	33	15	3	2	1	0	80	5	352
2018	Data sciences	54	36	5	4	1	0	0	90	5	78
2018	Policy	58	31	5	5	1	0	0	89	6	378
2018	Project management	44	42	7	4	3	1	0	86	7	151
2018	Other services to the public	29	44	18	2	8	0	0	73	10	51
2018	None of the above	38	38	12	8	4	1	0	76	12	150

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	26	16	6	10	2	5	66	17	91
2019	Health care practitioners	46	22	14	4	6	1	7	74	11	126
2019	Federal regulators	55	25	10	4	2	1	2	83	7	629
2019	Compliance, inspection and enforcement	45	28	16	4	2	2	3	77	6	527
2019	Communications or public affairs	66	20	8	2	0	0	3	88	3	217
2019	Access to information and privacy	57	22	11	1	4	0	5	83	6	72
2019	Security	47	17	22	7	5	0	2	65	12	59
2019	Science and technology	47	28	11	9	3	1	3	77	11	641
2019	Legal services	38	34	21	4	0	3	0	75	4	26
2019	Administration and operations	51	22	15	4	3	1	4	77	7	615
2019	Human resources	53	26	12	4	1	0	2	81	6	267
2019	Financial management	47	27	13	5	4	2	2	77	9	179
2019	Procurement	47	31	18	0	0	4	0	82	0	44
2019	Real property	65	24	7	2	1	0	0	89	3	50
2019	Materiel management	39	54	7	0	0	0	0	93	0	11
2019	Information management	46	29	10	5	3	1	7	81	8	142
2019	Information technology	56	26	11	2	1	1	2	85	3	201
2019	Evaluation	42	29	15	6	3	2	3	75	9	388
2019	Data sciences	58	26	9	5	3	0	0	84	7	80
2019	Policy	61	27	7	2	2	0	0	88	5	440
2019	Project management	55	25	9	5	3	0	2	82	8	188
2019	Other services to the public	33	31	12	8	5	3	9	72	14	51
2019	None of the above	48	23	15	2	4	2	5	77	7	200

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	37	30	11	9	13	0	0	67	22	91
2019	Health care practitioners	48	32	10	5	5	1	0	80	10	126
2019	Federal regulators	46	33	10	5	6	1	0	79	11	627
2019	Compliance, inspection and enforcement	44	31	10	10	4	1	1	76	14	527
2019	Communications or public affairs	50	31	9	4	5	0	0	81	10	217
2019	Access to information and privacy	51	29	10	6	5	0	0	80	11	72
2019	Security	39	27	22	7	5	0	0	66	13	57
2019	Science and technology	41	34	11	8	5	0	0	76	13	641
2019	Legal services	44	46	7	3	0	0	0	90	3	26
2019	Administration and operations	52	28	10	7	3	0	0	81	10	613
2019	Human resources	46	32	12	7	3	0	0	79	10	268
2019	Financial management	46	26	14	6	6	1	0	73	12	178
2019	Procurement	53	32	10	5	0	0	0	84	5	43
2019	Real property	59	14	16	8	3	0	0	73	11	50
2019	Materiel management	61	32	0	0	7	0	0	93	7	11
2019	Information management	46	32	9	5	5	0	2	80	11	142
2019	Information technology	49	34	9	3	3	1	1	85	6	203
2019	Evaluation	46	30	11	7	4	0	1	77	11	387
2019	Data sciences	51	29	10	7	1	1	0	81	9	80
2019	Policy	44	34	8	9	3	1	0	80	13	444
2019	Project management	46	31	8	10	5	0	1	77	15	188
2019	Other services to the public	41	28	14	5	8	0	3	72	13	51
2019	None of the above	48	26	11	7	5	1	2	77	12	198
2018	Client contact centre	41	38	11	3	6	0	1	80	9	59
2018	Health care practitioners	46	38	8	4	4	0	0	84	7	88
2018	Federal regulators	38	36	12	8	5	0	0	74	14	576
2018	Compliance, inspection and enforcement	39	37	10	9	3	1	1	77	12	433
2018	Communications or public affairs	42	34	12	7	5	0	0	76	12	197
2018	Access to information and privacy	53	30	6	8	2	0	2	84	10	50
2018	Security	38	48	9	3	3	0	0	86	5	35
2018	Science and technology	44	32	10	8	4	0	2	77	12	514
2018	Legal services	36	45	5	5	10	0	0	80	15	19
2018	Administration and operations	53	27	7	6	4	1	1	82	11	489
2018	Human resources	38	34	11	12	4	0	1	73	16	193
2018	Financial management	41	33	14	6	6	0	0	74	12	145
2018	Procurement	65	20	0	15	0	0	0	85	15	19
2018	Real property	23	38	4	32	2	0	0	61	35	23
2018	Information management	43	32	16	8	1	1	0	75	9	124
2018	Information technology	40	34	11	9	4	1	1	75	13	145
2018	Evaluation	41	38	10	6	3	1	1	80	9	355
2018	Data sciences	47	35	9	9	0	0	0	83	9	79
2018	Policy	41	39	8	5	5	2	0	82	10	375
2018	Project management	40	32	17	6	2	2	1	74	8	152
2018	Other services to the public	37	36	17	5	5	0	0	73	10	51
2018	None of the above	40	32	12	8	4	2	2	75	12	148
2017	Client contact centre	40	32	11	9	7	0	1	73	16	139
2017	Health care practitioners	44	28	12	7	8	1	1	73	15	383
2017	Federal regulators	41	34	10	9	5	0	1	76	13	564
2017	Compliance, inspection and enforcement	38	39	10	7	5	0	0	78	13	393
2017	Communications or public affairs	39	38	8	8	6	1	0	77	15	224
2017	Access to information and privacy	62	23	7	8	0	0	0	86	8	60
2017	Security	65	14	11	0	7	3	0	81	7	38
2017	Science and technology	45	34	9	6	6	1	0	79	11	609
2017	Legal services	49	36	10	5	0	0	0	85	5	21
2017	Administration and operations	44	31	10	7	6	1	1	76	14	897
2017	Human resources	44	28	12	10	6	1	0	72	16	245
2017	Financial management	50	28	9	8	4	1	0	79	13	212
2017	Procurement	41	32	17	2	8	0	0	73	10	36
2017	Real property	41	33	13	4	9	0	0	75	13	51
2017	Materiel management	24	31	35	10	0	0	0	55	10	14
2017	Information management	44	31	12	6	6	1	0	76	12	162
2017	Information technology	43	32	12	8	4	0	1	76	12	217
2017	Evaluation	45	33	10	6	5	0	1	79	11	335
2017	Data sciences	53	31	8	6	2	0	0	84	8	95
2017	Policy	45	30	9	10	6	0	0	75	16	513
2017	Project management	44	35	8	6	5	1	0	80	12	230
2017	Other services to the public	52	22	11	8	4	0	2	76	12	88
2017	None of the above	43	31	12	6	5	1	2	76	12	356
2014	Client contact centre	30	40	15	8	5	1	1	71	13	178
2014	Health care practitioners	40	29	11	12	6	1	0	70	19	514
2014	Federal regulators	40	36	10	8	5	0	1	78	13	724
2014	Compliance, inspection and enforcement	37	34	12	11	6	1	0	71	17	430
2014	Communications or public affairs	41	39	7	7	5	0	0	81	13	262
2014	Access to information and privacy	20	50	11	11	8	0	0	70	19	36
2014	Security	54	29	4	11	2	0	0	84	12	51
2014	Science and technology	39	36	13	8	3	0	0	76	12	727
2014	Legal services	46	40	7	7	0	0	0	86	7	29
2014	Administration and operations	42	33	11	8	5	0	0	75	13	1151
2014	Human resources	41	35	12	6	6	0	0	76	12	297
2014	Financial management	41	36	11	6	5	1	0	78	11	297
2014	Procurement	42	22	12	17	7	0	0	64	24	39
2014	Real property	48	31	14	3	5	0	0	78	8	84
2014	Materiel management	42	22	0	31	6	0	0	63	37	13
2014	Information management	42	35	7	11	5	1	0	77	16	216
2014	Information technology	42	29	12	9	6	2	0	73	15	285
2014	Evaluation	39	37	9	8	6	1	1	77	14	415
2014	Other services to the public	41	30	13	9	7	0	0	72	15	165
2014	None of the above	39	34	10	7	8	1	0	74	16	622

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	24	10	4	12	1	3	72	18	92
2019	Health care practitioners	54	27	8	5	5	1	0	82	10	127
2019	Federal regulators	53	26	8	8	4	1	1	80	12	629
2019	Compliance, inspection and enforcement	51	25	12	7	3	1	0	78	10	523
2019	Communications or public affairs	55	26	8	7	1	3	0	83	8	216
2019	Access to information and privacy	61	15	12	5	5	1	0	77	10	72
2019	Security	51	19	14	6	10	0	0	70	16	58
2019	Science and technology	51	27	11	5	4	1	0	80	9	640
2019	Legal services	65	28	4	3	0	0	0	93	3	26
2019	Administration and operations	57	25	9	5	3	1	1	84	8	613
2019	Human resources	57	23	12	5	3	0	0	80	8	267
2019	Financial management	53	21	13	6	6	1	1	75	12	180
2019	Procurement	55	27	11	5	3	0	0	82	7	44
2019	Real property	61	10	16	10	3	0	0	71	13	50
2019	Materiel management	71	23	0	0	7	0	0	93	7	11
2019	Information management	48	26	12	5	6	1	2	76	12	142
2019	Information technology	60	23	9	2	3	2	1	85	5	203
2019	Evaluation	54	24	10	4	4	2	2	81	8	387
2019	Data sciences	56	26	5	6	4	2	0	84	10	80
2019	Policy	55	25	9	5	3	2	0	83	8	444
2019	Project management	52	22	9	9	4	2	1	77	13	188
2019	Other services to the public	49	30	5	6	5	3	2	83	12	51
2019	None of the above	52	24	10	5	5	1	2	79	10	200
2018	Client contact centre	46	32	10	5	4	1	1	81	9	59
2018	Health care practitioners	51	34	9	4	2	0	0	85	6	88
2018	Federal regulators	46	29	13	5	5	1	0	77	10	577
2018	Compliance, inspection and enforcement	45	30	13	5	3	3	0	78	8	433
2018	Communications or public affairs	51	27	9	8	3	2	0	79	11	196
2018	Access to information and privacy	61	24	4	2	4	4	2	90	6	51
2018	Security	46	29	22	0	3	0	0	75	3	35
2018	Science and technology	53	27	9	4	5	2	0	82	9	511
2018	Legal services	56	24	5	10	5	0	0	80	15	19
2018	Administration and operations	56	25	9	4	4	2	0	83	8	488
2018	Human resources	43	36	8	10	2	2	0	80	12	192
2018	Financial management	48	28	13	4	7	1	0	76	11	144
2018	Procurement	66	19	5	5	5	0	0	85	10	19
2018	Real property	28	27	13	29	2	0	0	55	32	22
2018	Information management	48	22	20	7	1	1	1	71	8	123
2018	Information technology	50	29	9	4	5	3	1	81	9	146
2018	Evaluation	50	28	12	5	3	2	1	80	8	353
2018	Data sciences	55	33	10	0	1	0	0	89	1	78
2018	Policy	52	30	8	4	3	2	0	84	7	376
2018	Project management	46	33	9	4	3	5	0	82	8	151
2018	Other services to the public	41	40	11	3	5	0	0	81	8	52
2018	None of the above	50	28	5	7	6	3	1	81	13	148
2017	Client contact centre	37	35	12	10	5	1	1	73	14	139
2017	Health care practitioners	48	25	11	9	6	1	1	74	15	381
2017	Federal regulators	45	30	12	6	5	2	0	76	11	564
2017	Compliance, inspection and enforcement	47	28	12	6	5	2	0	77	11	393
2017	Communications or public affairs	50	27	11	4	5	2	0	79	10	223
2017	Access to information and privacy	56	26	10	6	0	2	0	84	6	60
2017	Security	55	27	9	0	7	3	0	83	7	38
2017	Science and technology	49	30	7	6	3	2	1	82	10	608
2017	Legal services	53	38	5	5	0	0	0	91	5	21
2017	Administration and operations	47	27	11	7	5	2	0	77	12	896
2017	Human resources	48	28	11	7	4	1	0	78	11	246
2017	Financial management	54	27	8	7	4	0	0	82	10	210
2017	Procurement	56	18	9	6	12	0	0	74	18	36
2017	Real property	52	27	7	7	4	3	0	81	11	51
2017	Materiel management	34	21	26	19	0	0	0	55	19	14
2017	Information management	45	26	15	7	6	1	0	72	13	161
2017	Information technology	47	29	12	6	4	1	1	78	10	217
2017	Evaluation	50	30	8	8	3	2	0	81	11	335
2017	Data sciences	54	33	6	5	1	1	0	88	6	97
2017	Policy	52	22	12	7	4	2	1	76	12	512
2017	Project management	47	33	8	4	6	2	0	82	10	230
2017	Other services to the public	55	24	11	6	3	1	0	80	9	88
2017	None of the above	48	28	9	5	5	2	2	79	11	357
2014	Client contact centre	32	36	15	7	8	2	1	70	15	178
2014	Health care practitioners	41	28	13	8	8	1	1	70	16	513
2014	Federal regulators	47	31	10	7	3	1	1	80	10	724
2014	Compliance, inspection and enforcement	46	29	11	7	5	2	0	77	12	430
2014	Communications or public affairs	48	30	9	6	5	2	0	79	12	261
2014	Access to information and privacy	22	42	14	8	14	0	0	64	22	36
2014	Security	51	36	2	5	5	0	0	87	11	51
2014	Science and technology	43	34	12	7	3	1	0	77	10	727
2014	Legal services	52	24	17	7	0	0	0	76	7	29
2014	Administration and operations	45	29	14	6	5	1	0	75	11	1151
2014	Human resources	46	30	13	6	4	1	1	77	10	297
2014	Financial management	43	31	11	5	7	2	0	77	12	297
2014	Procurement	35	34	12	12	8	0	0	68	19	39
2014	Real property	45	31	12	2	9	1	1	77	11	84
2014	Materiel management	37	26	0	25	6	5	0	67	33	13
2014	Information management	47	27	9	8	7	2	0	76	15	216
2014	Information technology	47	26	11	6	6	3	0	76	13	285
2014	Evaluation	43	31	10	7	7	3	0	76	14	415
2014	Other services to the public	45	23	14	12	4	1	2	69	17	164
2014	None of the above	44	27	12	8	5	2	1	74	14	623

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	42	32	10	5	10	1	1	75	15	91
2019	Health care practitioners	50	29	11	5	4	1	0	80	10	128
2019	Federal regulators	49	31	8	7	3	0	1	82	10	621
2019	Compliance, inspection and enforcement	48	30	10	7	3	1	0	80	10	523
2019	Communications or public affairs	55	27	9	6	3	0	0	82	9	217
2019	Access to information and privacy	55	23	9	4	6	2	0	80	10	72
2019	Security	48	19	14	9	11	0	0	66	20	58
2019	Science and technology	46	31	11	8	4	0	0	77	12	639
2019	Legal services	60	33	0	0	7	0	0	93	7	26
2019	Administration and operations	53	27	8	7	4	0	1	81	11	613
2019	Human resources	55	24	12	6	4	0	0	78	10	267
2019	Financial management	51	26	10	7	5	1	0	78	12	178
2019	Procurement	47	33	11	9	0	0	0	80	9	44
2019	Real property	56	20	8	12	3	0	0	76	16	50
2019	Materiel management	61	32	0	0	7	0	0	93	7	11
2019	Information management	42	28	14	7	5	1	2	73	13	142
2019	Information technology	52	30	8	6	2	1	1	84	8	202
2019	Evaluation	48	32	9	6	3	0	1	82	9	388
2019	Data sciences	54	20	13	12	1	0	0	74	13	80
2019	Policy	48	31	9	8	3	1	0	79	11	441
2019	Project management	49	28	6	12	4	0	1	78	16	186
2019	Other services to the public	48	39	4	0	7	3	0	89	7	51
2019	None of the above	45	32	8	10	5	0	1	78	15	199
2018	Client contact centre	41	45	3	5	4	0	1	88	9	59
2018	Health care practitioners	52	34	6	6	2	0	0	86	8	87
2018	Federal regulators	46	32	10	6	5	1	0	79	11	576
2018	Compliance, inspection and enforcement	46	33	9	7	2	2	1	81	10	428
2018	Communications or public affairs	45	35	7	8	3	1	0	81	11	195
2018	Access to information and privacy	56	32	7	2	4	0	0	87	6	51
2018	Security	42	37	15	3	3	0	0	79	6	35
2018	Science and technology	49	27	9	8	5	1	1	77	13	511
2018	Legal services	56	24	5	10	5	0	0	80	15	19
2018	Administration and operations	54	25	9	7	4	1	0	80	11	486
2018	Human resources	44	34	8	7	6	0	0	78	13	193
2018	Financial management	46	31	12	5	6	1	0	77	11	144
2018	Procurement	64	25	5	6	0	0	0	89	6	18
2018	Real property	23	38	13	15	11	0	0	61	26	23
2018	Information management	49	31	9	9	1	1	0	81	10	123
2018	Information technology	41	33	13	6	5	2	1	76	11	146
2018	Evaluation	47	31	10	7	4	1	1	80	10	353
2018	Data sciences	55	25	9	12	0	0	0	79	12	79
2018	Policy	48	32	7	9	3	1	1	81	12	373
2018	Project management	46	33	7	11	2	1	0	81	12	151
2018	Other services to the public	40	37	8	10	5	0	0	78	14	52
2018	None of the above	46	25	10	10	5	3	1	74	15	145
2017	Client contact centre	39	36	10	9	6	1	1	75	15	139
2017	Health care practitioners	42	32	8	9	7	0	2	75	16	381
2017	Federal regulators	42	31	12	8	5	0	1	75	13	562
2017	Compliance, inspection and enforcement	42	38	6	9	4	0	1	81	13	393
2017	Communications or public affairs	42	34	8	10	5	1	0	77	15	223
2017	Access to information and privacy	59	21	9	8	2	0	0	81	10	60
2017	Security	35	47	9	0	7	3	0	83	7	38
2017	Science and technology	45	33	7	8	5	1	1	79	14	608
2017	Legal services	50	36	5	9	0	0	0	86	9	21
2017	Administration and operations	46	28	10	8	6	1	0	75	14	896
2017	Human resources	45	33	6	9	5	1	0	80	14	246
2017	Financial management	53	27	8	7	5	0	0	80	12	212
2017	Procurement	41	35	9	8	8	0	0	76	16	36
2017	Real property	43	27	14	8	7	2	0	71	15	51
2017	Materiel management	24	20	32	24	0	0	0	44	24	14
2017	Information management	44	32	10	6	6	1	1	77	12	161
2017	Information technology	45	31	10	8	6	0	0	76	14	216
2017	Evaluation	48	31	8	7	5	0	1	80	12	335
2017	Data sciences	47	39	4	8	1	0	0	87	9	97
2017	Policy	47	30	7	9	6	1	0	77	15	513
2017	Project management	49	32	5	9	5	0	0	82	13	230
2017	Other services to the public	54	27	5	10	4	0	0	81	14	88
2017	None of the above	48	28	9	7	5	2	1	78	13	357
2014	Client contact centre	32	37	13	10	8	0	1	68	18	177
2014	Health care practitioners	38	33	9	13	7	1	0	71	20	514
2014	Federal regulators	44	35	9	7	4	1	0	80	11	723
2014	Compliance, inspection and enforcement	43	33	9	8	6	1	0	77	14	430
2014	Communications or public affairs	43	33	9	9	5	1	1	77	14	262
2014	Access to information and privacy	20	45	11	13	11	0	0	64	25	36
2014	Security	46	33	9	7	5	0	0	79	12	51
2014	Science and technology	39	36	11	8	4	1	1	76	13	727
2014	Legal services	40	36	14	10	0	0	0	76	10	28
2014	Administration and operations	43	32	10	9	6	0	0	75	15	1151
2014	Human resources	45	34	9	8	4	0	0	79	12	297
2014	Financial management	44	33	9	7	6	1	0	78	13	297
2014	Procurement	34	34	10	10	10	2	0	70	20	39
2014	Real property	40	35	11	7	8	0	0	75	14	84
2014	Materiel management	42	21	5	25	6	0	0	63	32	13
2014	Information management	48	28	8	11	4	1	0	77	15	216
2014	Information technology	44	28	11	9	6	0	0	73	16	285
2014	Evaluation	43	35	6	8	7	1	0	79	15	414
2014	Other services to the public	40	27	12	13	8	0	1	67	21	164
2014	None of the above	40	34	10	7	7	1	0	75	15	623

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	78	11	5	2	2	0	2	91	4	91
2019	Health care practitioners	81	13	2	2	1	2	1	96	2	127
2019	Federal regulators	80	11	3	2	2	0	2	93	4	625
2019	Compliance, inspection and enforcement	81	11	3	2	1	1	2	94	3	520
2019	Communications or public affairs	85	8	2	3	1	1	1	94	4	213
2019	Access to information and privacy	86	6	6	1	0	0	1	93	1	71
2019	Security	84	3	3	9	2	0	0	87	10	58
2019	Science and technology	79	10	4	3	2	0	3	92	4	634
2019	Legal services	75	12	12	0	0	0	0	88	0	26
2019	Administration and operations	84	9	4	2	1	0	1	94	3	609
2019	Human resources	85	8	3	2	2	0	1	93	4	266
2019	Financial management	80	12	2	2	1	1	2	94	4	178
2019	Procurement	93	7	0	0	0	0	0	100	0	44
2019	Real property	85	10	3	0	0	0	2	97	0	49
2019	Materiel management	92	8	0	0	0	0	0	100	0	11
2019	Information management	77	8	6	2	4	0	2	87	6	142
2019	Information technology	80	10	4	2	1	1	2	93	3	203
2019	Evaluation	76	12	5	2	2	1	2	90	4	388
2019	Data sciences	84	8	7	0	0	0	0	93	0	80
2019	Policy	82	10	3	2	1	1	1	94	3	439
2019	Project management	81	12	3	2	2	1	1	94	3	188
2019	Other services to the public	70	17	5	0	0	3	6	95	0	51
2019	None of the above	79	12	6	0	0	0	2	93	1	200
2017	Client contact centre	71	15	4	1	2	0	7	92	3	138
2017	Health care practitioners	76	13	4	2	2	0	3	92	3	381
2017	Federal regulators	75	14	5	2	2	0	2	91	4	564
2017	Compliance, inspection and enforcement	79	12	3	2	2	0	2	93	4	393
2017	Communications or public affairs	82	11	1	1	3	0	1	95	4	224
2017	Access to information and privacy	90	5	2	0	3	0	0	95	3	60
2017	Security	85	6	7	0	0	0	2	93	0	38
2017	Science and technology	79	12	3	2	2	0	3	94	3	609
2017	Legal services	84	10	6	0	0	0	0	94	0	20
2017	Administration and operations	80	12	4	2	1	0	2	93	3	895
2017	Human resources	80	8	4	3	4	0	2	89	7	246
2017	Financial management	79	14	3	2	0	0	1	94	3	210
2017	Procurement	74	16	6	1	0	0	3	93	2	35
2017	Real property	82	14	4	0	0	0	0	96	0	50
2017	Materiel management	65	25	0	0	0	0	10	100	0	14
2017	Information management	77	14	4	2	2	0	1	92	4	161
2017	Information technology	78	14	4	3	2	0	0	92	5	217
2017	Evaluation	74	11	7	5	1	0	1	86	7	335
2017	Data sciences	74	18	4	2	1	1	0	93	3	97
2017	Policy	84	9	3	2	2	0	1	94	4	513
2017	Project management	80	11	2	2	3	1	2	93	4	230
2017	Other services to the public	83	11	0	4	1	0	2	95	5	88
2017	None of the above	78	11	3	1	2	1	4	94	3	355
2014	Client contact centre	74	11	4	5	4	0	3	87	9	178
2014	Health care practitioners	79	11	2	1	4	0	3	92	5	513
2014	Federal regulators	80	11	3	3	2	0	1	92	5	724
2014	Compliance, inspection and enforcement	77	12	4	1	2	0	3	92	4	430
2014	Communications or public affairs	81	9	3	4	2	0	1	91	6	262
2014	Access to information and privacy	75	14	6	6	0	0	0	89	6	36
2014	Security	70	15	5	2	5	0	2	87	7	51
2014	Science and technology	78	11	5	1	2	0	2	91	4	726
2014	Legal services	86	7	3	0	0	0	4	97	0	29
2014	Administration and operations	78	13	4	1	1	0	3	94	3	1150
2014	Human resources	82	11	2	2	2	0	0	94	4	297
2014	Financial management	75	17	4	1	1	0	2	94	2	297
2014	Procurement	61	19	12	2	5	0	0	80	7	39
2014	Real property	75	13	6	2	2	0	1	89	4	84
2014	Materiel management	84	0	10	0	0	0	6	89	0	13
2014	Information management	78	12	4	2	3	0	2	92	5	216
2014	Information technology	76	15	3	2	2	0	3	93	4	284
2014	Evaluation	74	11	6	3	2	0	3	88	6	415
2014	Other services to the public	77	7	5	3	2	0	5	89	6	164
2014	None of the above	78	12	3	2	2	0	2	92	5	623

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	49	24	9	5	8	3	2	77	13	92
2019	Health care practitioners	65	17	6	4	3	3	2	87	7	127
2019	Federal regulators	60	22	6	4	4	2	2	86	8	628
2019	Compliance, inspection and enforcement	63	20	4	5	4	2	2	87	9	526
2019	Communications or public affairs	64	18	6	4	4	3	1	86	8	217
2019	Access to information and privacy	73	12	9	0	1	1	3	89	1	72
2019	Security	51	17	7	9	12	0	4	71	22	59
2019	Science and technology	66	18	6	3	2	2	3	88	6	638
2019	Legal services	41	23	12	7	9	3	5	70	17	26
2019	Administration and operations	58	18	8	4	5	2	4	81	10	612
2019	Human resources	74	13	6	3	3	0	0	88	6	268
2019	Financial management	56	21	7	4	8	2	2	80	12	179
2019	Procurement	74	12	8	2	2	0	2	87	4	44
2019	Real property	59	21	6	6	3	0	4	84	10	50
2019	Materiel management	32	15	14	18	0	0	21	60	22	11
2019	Information management	60	20	7	6	3	2	2	83	9	142
2019	Information technology	65	22	6	4	1	1	0	89	5	203
2019	Evaluation	61	21	7	5	3	1	1	84	9	386
2019	Data sciences	78	10	5	1	3	2	1	91	4	80
2019	Policy	66	19	6	5	1	2	2	88	6	443
2019	Project management	63	16	7	6	5	1	3	82	11	188
2019	Other services to the public	62	20	6	8	3	2	0	84	10	51
2019	None of the above	64	12	9	3	7	1	4	80	10	200
2017	Client contact centre	36	24	18	2	11	3	7	65	15	138
2017	Health care practitioners	39	27	8	7	7	3	8	76	15	379
2017	Federal regulators	49	27	7	5	4	3	4	82	10	562
2017	Compliance, inspection and enforcement	49	25	8	7	7	3	1	78	14	393
2017	Communications or public affairs	47	31	4	6	6	4	2	83	13	224
2017	Access to information and privacy	63	19	7	3	2	3	4	88	5	60
2017	Security	27	29	31	4	3	0	7	60	7	38
2017	Science and technology	58	22	8	4	3	3	3	84	8	608
2017	Legal services	65	20	6	0	0	5	5	93	0	21
2017	Administration and operations	50	23	9	5	6	4	4	79	12	896
2017	Human resources	65	21	4	2	3	3	2	90	6	246
2017	Financial management	51	24	8	3	7	4	1	80	11	211
2017	Procurement	34	28	10	7	11	5	5	69	20	36
2017	Real property	44	15	13	5	8	7	8	70	15	51
2017	Materiel management	39	26	16	0	0	0	19	80	0	14
2017	Information management	51	21	8	10	4	4	2	76	15	161
2017	Information technology	56	25	6	4	4	3	3	86	8	215
2017	Evaluation	61	24	5	4	4	1	1	87	8	334
2017	Data sciences	63	25	4	6	0	2	1	90	6	97
2017	Policy	49	23	7	6	6	5	3	78	14	510
2017	Project management	54	30	6	3	3	4	1	89	5	229
2017	Other services to the public	37	28	14	2	7	10	2	74	10	89
2017	None of the above	52	23	6	6	6	3	4	80	13	356
2014	Client contact centre	33	25	12	5	13	4	8	66	20	178
2014	Health care practitioners	40	24	9	8	10	4	5	71	19	514
2014	Federal regulators	53	23	8	5	4	3	3	82	10	724
2014	Compliance, inspection and enforcement	52	24	6	6	5	4	3	82	11	429
2014	Communications or public affairs	42	20	10	10	7	5	7	70	19	262
2014	Access to information and privacy	44	20	11	5	6	5	8	74	13	36
2014	Security	42	28	9	7	5	0	9	77	13	51
2014	Science and technology	59	23	7	4	3	2	2	86	7	727
2014	Legal services	66	20	3	7	0	0	4	89	8	29
2014	Administration and operations	46	23	9	5	8	4	4	75	15	1151
2014	Human resources	63	19	7	6	2	0	3	85	8	297
2014	Financial management	48	22	9	7	9	3	3	74	16	297
2014	Procurement	24	26	20	2	15	3	9	58	20	39
2014	Real property	43	26	13	2	6	0	10	76	9	84
2014	Materiel management	37	21	10	0	6	10	15	78	8	13
2014	Information management	54	17	9	4	5	5	5	79	11	216
2014	Information technology	52	26	6	5	6	4	2	82	12	285
2014	Evaluation	54	21	7	6	5	4	3	80	12	415
2014	Other services to the public	41	24	10	6	9	5	4	71	17	165
2014	None of the above	46	23	8	5	8	4	4	76	15	623

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	53	21	12	4	9	1	0	74	14	91
2019	Health care practitioners	66	20	7	5	2	0	0	85	7	128
2019	Federal regulators	63	22	6	4	3	1	0	86	7	627
2019	Compliance, inspection and enforcement	63	20	9	3	3	1	0	84	7	526
2019	Communications or public affairs	73	14	8	3	1	0	0	88	4	217
2019	Access to information and privacy	68	16	9	1	4	0	1	86	5	72
2019	Security	62	15	12	3	7	0	0	78	10	59
2019	Science and technology	63	20	10	3	2	1	0	85	6	643
2019	Legal services	62	35	0	0	0	3	0	100	0	26
2019	Administration and operations	66	21	6	3	3	1	1	88	6	615
2019	Human resources	73	17	6	1	3	0	0	90	4	267
2019	Financial management	64	15	10	3	6	1	0	81	9	180
2019	Procurement	71	22	4	3	0	0	0	94	3	44
2019	Real property	62	22	7	4	5	0	0	83	9	50
2019	Materiel management	61	32	0	0	7	0	0	93	7	11
2019	Information management	64	17	9	5	4	0	1	82	9	142
2019	Information technology	68	19	9	0	2	1	1	88	3	202
2019	Evaluation	61	20	11	3	3	2	0	83	6	388
2019	Data sciences	68	19	8	2	3	0	0	87	5	80
2019	Policy	64	23	7	3	2	1	0	87	6	443
2019	Project management	61	22	7	4	4	2	0	85	8	188
2019	Other services to the public	64	20	10	3	2	2	0	85	5	51
2019	None of the above	63	20	10	3	3	1	1	84	6	200
2018	Client contact centre	61	22	6	5	4	0	1	84	9	57
2018	Health care practitioners	61	22	10	2	4	0	0	83	6	88
2018	Federal regulators	53	26	11	4	5	1	0	80	9	576
2018	Compliance, inspection and enforcement	56	25	8	5	4	1	0	82	10	433
2018	Communications or public affairs	61	24	8	1	5	1	0	85	6	196
2018	Access to information and privacy	67	22	4	0	8	0	0	89	8	50
2018	Security	55	21	21	0	3	0	0	76	3	35
2018	Science and technology	60	23	7	4	4	1	0	85	8	513
2018	Legal services	50	25	15	5	5	0	0	75	10	19
2018	Administration and operations	65	19	7	3	4	1	0	85	8	492
2018	Human resources	59	19	11	6	6	0	0	78	11	192
2018	Financial management	53	25	12	2	6	1	0	79	8	145
2018	Procurement	75	14	0	0	5	5	0	94	6	19
2018	Real property	49	16	11	4	15	4	0	68	20	23
2018	Information management	58	23	13	4	3	0	0	81	7	121
2018	Information technology	56	22	10	5	3	3	1	81	9	146
2018	Evaluation	60	22	11	4	2	1	1	83	6	354
2018	Data sciences	63	22	8	5	3	0	0	85	8	79
2018	Policy	65	23	6	2	4	1	0	88	6	371
2018	Project management	59	22	11	1	4	3	0	84	5	151
2018	Other services to the public	56	21	12	3	7	1	0	78	10	51
2018	None of the above	55	23	9	2	6	4	1	82	9	147
2017	Client contact centre	52	22	15	3	7	2	1	75	10	137
2017	Health care practitioners	53	21	14	5	5	1	0	75	10	383
2017	Federal regulators	53	25	10	5	5	1	0	79	11	563
2017	Compliance, inspection and enforcement	54	24	10	4	7	1	0	78	11	393
2017	Communications or public affairs	55	25	8	6	4	2	0	81	11	224
2017	Access to information and privacy	75	15	7	2	0	1	0	92	2	60
2017	Security	64	20	6	2	5	3	0	86	7	38
2017	Science and technology	57	24	7	4	4	3	0	84	8	608
2017	Legal services	71	9	16	0	0	0	5	84	0	21
2017	Administration and operations	57	23	9	3	6	2	0	82	9	897
2017	Human resources	62	21	6	5	3	3	0	86	8	246
2017	Financial management	60	21	11	3	3	1	0	83	6	211
2017	Procurement	51	21	16	5	8	0	0	71	13	36
2017	Real property	60	22	11	2	5	0	0	82	7	50
2017	Materiel management	52	24	24	0	0	0	0	76	0	14
2017	Information management	54	28	8	1	6	1	1	85	7	162
2017	Information technology	57	25	11	3	3	0	0	83	6	216
2017	Evaluation	59	25	7	3	5	1	0	85	7	334
2017	Data sciences	65	20	7	4	1	1	1	88	5	97
2017	Policy	59	22	9	5	4	2	0	82	9	512
2017	Project management	63	21	7	4	4	1	0	85	8	230
2017	Other services to the public	52	29	10	2	6	0	0	81	9	88
2017	None of the above	54	23	10	3	6	4	1	80	9	357

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	43	30	7	9	10	0	0	74	19	91
2019	Health care practitioners	60	18	12	4	6	0	0	78	10	126
2019	Federal regulators	55	27	8	5	5	0	0	82	10	627
2019	Compliance, inspection and enforcement	54	27	8	8	3	1	0	81	11	527
2019	Communications or public affairs	57	26	8	6	2	0	0	84	8	217
2019	Access to information and privacy	60	27	7	1	5	0	0	87	6	72
2019	Security	51	27	12	7	3	0	0	77	10	59
2019	Science and technology	54	27	8	7	3	0	0	81	10	642
2019	Legal services	56	37	7	0	0	0	0	93	0	26
2019	Administration and operations	64	22	5	5	3	0	0	87	8	615
2019	Human resources	58	26	8	4	4	0	0	84	8	268
2019	Financial management	60	18	10	7	5	1	0	79	12	180
2019	Procurement	55	33	9	3	0	0	0	88	3	44
2019	Real property	58	19	17	2	4	0	0	77	6	48
2019	Materiel management	71	23	0	0	7	0	0	93	7	11
2019	Information management	56	21	13	5	3	0	1	78	8	142
2019	Information technology	60	24	7	4	3	1	1	86	7	203
2019	Evaluation	54	28	10	6	3	0	0	82	9	388
2019	Data sciences	54	34	4	5	3	0	1	89	7	80
2019	Policy	52	31	7	6	4	0	0	83	10	444
2019	Project management	49	28	8	9	5	0	1	78	14	188
2019	Other services to the public	60	18	14	5	3	0	0	78	8	51
2019	None of the above	57	24	6	9	2	1	1	83	11	199
2018	Client contact centre	50	32	4	6	6	0	1	83	13	59
2018	Health care practitioners	55	32	6	4	4	0	0	86	8	88
2018	Federal regulators	47	28	13	7	5	0	0	75	12	577
2018	Compliance, inspection and enforcement	50	28	11	7	4	1	0	78	11	433
2018	Communications or public affairs	50	29	11	4	6	0	0	79	10	197
2018	Access to information and privacy	55	34	2	6	4	0	0	89	9	51
2018	Security	55	27	15	0	3	0	0	82	3	35
2018	Science and technology	54	26	9	6	5	0	0	80	11	514
2018	Legal services	50	30	0	15	5	0	0	80	20	19
2018	Administration and operations	61	22	6	6	4	0	1	83	11	492
2018	Human resources	52	27	6	7	6	1	1	80	14	192
2018	Financial management	47	28	12	6	7	0	0	75	12	146
2018	Procurement	61	29	5	0	5	0	0	90	5	19
2018	Real property	44	17	13	15	11	0	0	61	26	23
2018	Information management	52	23	14	8	2	0	1	75	10	124
2018	Information technology	51	22	12	7	5	1	1	75	13	146
2018	Evaluation	50	29	10	7	2	1	1	80	9	353
2018	Data sciences	49	34	8	6	3	0	0	83	9	78
2018	Policy	53	27	9	7	5	1	0	80	11	375
2018	Project management	50	25	15	6	4	1	0	76	10	152
2018	Other services to the public	50	27	14	5	5	0	0	76	10	52
2018	None of the above	50	28	11	6	3	1	1	78	10	148
2017	Client contact centre	48	26	15	4	6	0	1	74	10	137
2017	Health care practitioners	50	22	14	8	6	0	0	72	14	381
2017	Federal regulators	48	28	9	8	5	1	0	77	14	563
2017	Compliance, inspection and enforcement	51	27	10	5	7	0	0	78	12	393
2017	Communications or public affairs	47	28	9	9	5	1	0	76	14	224
2017	Access to information and privacy	69	19	5	5	3	0	0	87	8	60
2017	Security	57	20	11	3	7	3	0	79	10	38
2017	Science and technology	52	28	6	9	4	1	0	81	13	608
2017	Legal services	68	23	4	0	0	0	5	95	0	21
2017	Administration and operations	55	23	9	7	6	0	0	78	13	896
2017	Human resources	57	21	8	9	4	1	0	78	14	246
2017	Financial management	59	22	10	5	4	0	0	81	9	210
2017	Procurement	46	25	14	9	6	0	0	71	15	36
2017	Real property	51	32	10	2	5	0	0	83	7	50
2017	Materiel management	24	56	19	0	0	0	0	81	0	14
2017	Information management	53	26	12	4	6	0	0	78	10	161
2017	Information technology	52	28	9	8	3	0	0	80	11	214
2017	Evaluation	51	29	7	7	6	0	0	80	13	334
2017	Data sciences	59	29	7	2	3	0	0	88	5	97
2017	Policy	50	25	9	8	7	1	0	75	16	512
2017	Project management	58	24	7	6	4	0	0	83	10	230
2017	Other services to the public	47	25	15	7	6	0	0	73	12	89
2017	None of the above	52	25	10	5	6	1	1	79	11	357
2014	Client contact centre	33	37	12	9	7	1	1	72	16	178
2014	Health care practitioners	44	26	10	10	9	1	0	71	19	513
2014	Federal regulators	50	28	10	7	4	0	0	79	11	724
2014	Compliance, inspection and enforcement	49	27	12	5	6	1	0	76	11	430
2014	Communications or public affairs	49	32	7	5	6	0	0	82	12	262
2014	Access to information and privacy	25	45	6	11	14	0	0	70	24	36
2014	Security	56	19	12	5	7	0	0	75	12	51
2014	Science and technology	47	32	11	6	3	0	0	80	10	727
2014	Legal services	55	32	9	0	3	0	0	87	3	29
2014	Administration and operations	50	28	10	6	5	0	0	78	12	1148
2014	Human resources	55	26	11	6	2	0	0	80	8	297
2014	Financial management	50	24	9	10	6	1	0	75	16	295
2014	Procurement	37	20	24	12	8	0	0	56	20	39
2014	Real property	53	30	8	3	6	0	0	83	10	84
2014	Materiel management	42	27	0	25	6	0	0	68	32	13
2014	Information management	54	26	8	4	7	0	0	80	11	216
2014	Information technology	51	26	9	7	6	0	0	77	14	285
2014	Evaluation	48	27	9	9	5	1	0	76	15	415
2014	Other services to the public	48	25	12	10	4	1	0	74	14	165
2014	None of the above	46	26	11	9	7	0	0	72	17	622

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	35	54	6	6	0	0	0	88	6	16
2019	Health care practitioners	34	33	13	6	6	0	7	73	14	15
2019	Federal regulators	26	47	12	9	4	0	2	75	13	201
2019	Compliance, inspection and enforcement	13	48	19	14	4	1	0	62	19	98
2019	Communications or public affairs	33	47	6	11	3	0	0	80	14	65
2019	Access to information and privacy	36	40	20	4	0	0	0	77	4	25
2019	Security	8	49	10	8	8	0	18	69	19	12
2019	Science and technology	19	43	17	12	5	2	4	65	18	144
2019	Administration and operations	37	49	7	4	1	1	1	87	6	123
2019	Human resources	28	57	8	5	3	0	0	85	8	65
2019	Financial management	21	59	11	4	3	0	1	81	7	71
2019	Real property	37	38	10	12	3	0	0	76	14	27
2019	Information management	17	49	20	3	7	3	0	69	10	29
2019	Information technology	35	47	7	9	1	1	0	82	11	75
2019	Evaluation	24	46	6	15	6	3	0	72	22	33
2019	Data sciences	13	60	0	27	0	0	0	73	27	15
2019	Policy	18	50	13	13	3	3	0	70	17	120
2019	Project management	26	49	10	4	6	2	2	78	11	47
2019	None of the above	34	30	21	8	2	3	3	67	11	39

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	35	35	16	5	4	5	0	74	9	93
2019	Health care practitioners	41	26	16	8	5	3	1	70	14	128
2019	Federal regulators	34	35	13	8	5	5	0	73	13	626
2019	Compliance, inspection and enforcement	34	29	14	9	4	10	0	70	14	525
2019	Communications or public affairs	32	39	11	7	3	6	0	76	12	217
2019	Access to information and privacy	38	36	5	10	4	6	0	79	15	72
2019	Security	36	19	21	8	10	5	0	58	20	59
2019	Science and technology	33	30	16	9	3	9	0	69	14	640
2019	Legal services	37	28	24	11	0	0	0	65	11	26
2019	Administration and operations	40	34	12	5	4	5	0	77	10	613
2019	Human resources	25	37	15	14	4	5	0	65	19	267
2019	Financial management	35	31	17	7	2	8	0	71	10	179
2019	Procurement	41	33	16	4	3	4	0	77	7	44
2019	Real property	45	25	7	8	9	5	0	74	18	50
2019	Materiel management	62	24	7	0	0	7	0	93	0	11
2019	Information management	32	35	15	9	7	3	0	69	16	142
2019	Information technology	31	31	17	8	3	10	0	69	12	203
2019	Evaluation	32	30	15	9	3	10	0	70	14	389
2019	Data sciences	36	21	15	8	4	16	0	68	14	80
2019	Policy	33	37	13	8	2	6	0	75	12	442
2019	Project management	30	38	15	9	4	4	0	70	14	188
2019	Other services to the public	37	23	17	10	4	10	0	66	16	51
2019	None of the above	32	29	16	10	8	6	0	65	19	200
2018	Client contact centre	41	22	17	6	6	5	3	68	13	60
2018	Health care practitioners	39	22	16	7	2	15	1	72	10	89
2018	Federal regulators	32	31	16	8	6	7	0	68	15	584
2018	Compliance, inspection and enforcement	29	29	17	7	5	12	1	67	14	436
2018	Communications or public affairs	31	35	10	12	4	8	0	71	18	197
2018	Access to information and privacy	46	24	11	5	7	6	0	75	13	51
2018	Security	26	25	24	19	3	3	0	53	22	35
2018	Science and technology	31	28	17	8	5	11	0	67	15	516
2018	Legal services	34	34	17	0	10	5	0	72	10	19
2018	Administration and operations	37	32	13	7	6	5	0	73	13	493
2018	Human resources	25	35	15	9	7	9	0	66	18	193
2018	Financial management	27	30	19	8	7	9	0	62	17	144
2018	Procurement	51	34	5	0	0	10	0	94	0	19
2018	Real property	31	12	24	23	10	0	0	43	33	24
2018	Information management	27	33	18	9	4	9	0	66	14	122
2018	Information technology	30	27	16	11	4	9	2	65	17	147
2018	Evaluation	32	24	21	8	3	12	1	64	12	356
2018	Data sciences	33	40	6	8	5	7	0	79	15	79
2018	Policy	40	27	13	8	5	8	0	72	13	378
2018	Project management	29	41	10	7	5	8	0	76	13	153
2018	Other services to the public	26	38	20	8	5	3	0	66	13	52
2018	None of the above	23	30	15	13	9	8	1	59	24	150
2017	Client contact centre	34	23	29	5	6	3	0	59	12	139
2017	Health care practitioners	25	28	14	10	12	11	1	59	25	383
2017	Federal regulators	24	33	14	11	6	10	0	65	20	564
2017	Compliance, inspection and enforcement	24	29	18	7	6	15	0	62	17	393
2017	Communications or public affairs	28	31	14	10	6	10	0	66	18	224
2017	Access to information and privacy	30	35	6	10	5	11	3	76	17	60
2017	Security	20	29	17	11	5	0	17	60	19	38
2017	Science and technology	25	33	16	9	5	12	0	67	15	609
2017	Legal services	38	26	14	5	5	5	9	73	11	21
2017	Administration and operations	27	33	17	10	8	5	0	64	19	896
2017	Human resources	20	38	14	14	6	8	0	62	22	246
2017	Financial management	27	33	20	7	8	5	0	63	16	212
2017	Procurement	23	27	19	13	8	10	0	56	23	36
2017	Real property	43	14	17	11	4	12	0	64	17	51
2017	Materiel management	18	41	14	0	0	17	10	80	0	14
2017	Information management	33	29	15	12	7	3	1	65	20	162
2017	Information technology	22	38	19	8	5	9	0	65	13	217
2017	Evaluation	26	35	13	9	3	13	0	71	14	334
2017	Data sciences	34	22	17	14	3	10	0	62	19	97
2017	Policy	31	33	10	11	8	6	0	69	20	513
2017	Project management	28	34	18	10	6	4	0	65	16	229
2017	Other services to the public	37	36	8	7	4	7	1	79	12	89
2017	None of the above	27	31	14	11	7	10	1	65	20	356
2014	Client contact centre	21	31	20	12	8	8	1	56	22	178
2014	Health care practitioners	21	29	22	13	6	8	0	55	21	512
2014	Federal regulators	23	35	16	11	4	10	0	65	17	723
2014	Compliance, inspection and enforcement	20	32	19	7	4	17	0	63	14	429
2014	Communications or public affairs	29	36	11	8	7	10	0	72	16	262
2014	Access to information and privacy	31	25	3	13	11	16	0	67	29	36
2014	Security	14	36	20	19	9	2	0	51	28	51
2014	Science and technology	24	30	18	11	5	13	1	62	18	726
2014	Legal services	33	50	14	0	0	3	0	86	0	29
2014	Administration and operations	24	37	16	10	6	6	0	65	18	1151
2014	Human resources	21	35	16	13	4	11	0	63	19	297
2014	Financial management	28	33	17	8	6	7	0	66	15	297
2014	Procurement	17	29	25	14	12	3	0	47	28	39
2014	Real property	30	27	19	13	7	4	0	59	21	84
2014	Materiel management	5	68	11	0	5	0	10	82	6	13
2014	Information management	30	26	19	7	6	11	1	64	15	216
2014	Information technology	23	30	20	11	4	11	0	60	17	284
2014	Evaluation	25	29	19	10	7	11	0	60	18	414
2014	Other services to the public	30	26	15	6	10	12	1	64	19	165
2014	None of the above	20	31	19	10	8	12	0	58	20	623

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	28	41	17	8	4	1	0	70	13	93
2019	Health care practitioners	34	33	16	8	7	2	0	69	15	127
2019	Federal regulators	29	38	16	8	7	2	0	68	15	623
2019	Compliance, inspection and enforcement	29	33	17	12	7	3	0	64	19	526
2019	Communications or public affairs	30	40	16	9	3	2	0	72	12	215
2019	Access to information and privacy	42	32	11	7	4	5	0	77	11	72
2019	Security	36	17	28	5	14	0	0	53	19	59
2019	Science and technology	26	31	20	13	5	4	0	60	19	637
2019	Legal services	40	33	14	13	0	0	0	73	13	25
2019	Administration and operations	38	32	15	7	5	3	0	72	12	611
2019	Human resources	24	35	17	15	6	3	0	61	22	267
2019	Financial management	34	31	20	9	2	4	0	68	12	179
2019	Procurement	33	34	22	4	5	2	0	68	9	44
2019	Real property	37	29	12	12	7	3	0	68	20	50
2019	Materiel management	56	37	7	0	0	0	0	93	0	11
2019	Information management	32	31	16	10	7	2	1	66	17	142
2019	Information technology	27	32	21	8	8	4	0	61	17	202
2019	Evaluation	30	32	17	13	4	3	0	65	17	387
2019	Data sciences	32	32	16	11	5	5	0	67	17	80
2019	Policy	29	38	14	13	4	2	0	69	17	442
2019	Project management	30	34	17	13	5	2	0	65	18	186
2019	Other services to the public	30	24	22	11	5	8	0	59	18	51
2019	None of the above	30	30	16	12	9	2	0	62	22	200
2018	Client contact centre	38	20	18	8	6	5	4	64	16	59
2018	Health care practitioners	35	26	15	13	4	6	1	65	19	88
2018	Federal regulators	25	33	19	13	7	2	0	60	21	582
2018	Compliance, inspection and enforcement	25	31	20	14	7	3	1	58	22	436
2018	Communications or public affairs	27	38	12	13	6	3	0	68	19	197
2018	Access to information and privacy	48	29	11	2	7	2	0	79	9	51
2018	Security	22	20	24	22	9	3	0	44	32	35
2018	Science and technology	26	30	17	13	9	6	0	59	23	514
2018	Legal services	29	40	10	11	10	0	0	69	21	19
2018	Administration and operations	36	32	14	8	7	2	0	70	15	491
2018	Human resources	25	36	18	13	7	1	0	61	20	192
2018	Financial management	26	33	17	13	6	4	0	62	20	145
2018	Procurement	40	40	14	0	5	0	0	80	5	19
2018	Real property	23	20	28	19	10	0	0	43	29	24
2018	Information management	28	33	20	9	5	5	0	64	15	124
2018	Information technology	26	22	23	17	7	3	2	50	25	147
2018	Evaluation	29	34	18	12	4	2	0	64	17	355
2018	Data sciences	30	38	16	7	6	2	0	70	14	79
2018	Policy	35	33	12	11	6	3	0	70	18	376
2018	Project management	26	42	9	12	7	4	0	70	20	153
2018	Other services to the public	23	41	23	10	2	2	0	64	12	51
2018	None of the above	23	32	14	18	10	3	1	57	29	148
2017	Client contact centre	30	23	27	7	8	4	1	56	16	139
2017	Health care practitioners	21	28	19	14	14	4	0	52	29	383
2017	Federal regulators	20	37	17	15	9	3	0	58	25	563
2017	Compliance, inspection and enforcement	22	25	22	17	10	4	0	49	28	393
2017	Communications or public affairs	26	36	15	13	7	3	0	64	21	224
2017	Access to information and privacy	26	40	10	8	3	8	5	76	13	60
2017	Security	11	23	18	21	10	0	17	41	37	37
2017	Science and technology	18	35	18	14	10	4	0	56	25	609
2017	Legal services	28	44	5	9	10	0	5	76	19	21
2017	Administration and operations	25	34	17	12	9	2	0	61	22	894
2017	Human resources	20	39	18	11	8	3	0	61	20	245
2017	Financial management	26	32	20	12	7	2	0	60	20	212
2017	Procurement	22	28	14	16	13	8	0	54	31	36
2017	Real property	32	23	13	11	19	3	0	57	30	51
2017	Materiel management	18	32	19	10	6	6	10	59	18	14
2017	Information management	27	29	19	12	10	3	1	58	22	161
2017	Information technology	18	32	21	17	8	4	0	52	26	216
2017	Evaluation	22	34	20	12	6	5	0	59	20	334
2017	Data sciences	31	29	20	13	7	0	0	60	20	97
2017	Policy	27	35	13	14	8	2	0	64	23	511
2017	Project management	22	41	17	8	10	2	0	65	18	230
2017	Other services to the public	37	32	13	10	4	3	0	72	15	89
2017	None of the above	26	28	17	12	10	6	1	58	24	358
2014	Client contact centre	17	27	27	14	12	3	1	45	27	178
2014	Health care practitioners	19	27	21	16	14	3	0	48	31	509
2014	Federal regulators	19	35	20	17	6	3	0	55	25	722
2014	Compliance, inspection and enforcement	14	31	24	16	8	6	0	48	26	430
2014	Communications or public affairs	29	38	14	7	9	3	0	69	16	262
2014	Access to information and privacy	25	25	14	16	16	3	0	52	34	36
2014	Security	16	31	26	12	16	0	0	47	28	51
2014	Science and technology	18	30	23	15	9	5	0	51	25	727
2014	Legal services	34	40	20	3	0	3	0	76	4	29
2014	Administration and operations	22	34	20	13	8	2	0	58	22	1150
2014	Human resources	17	40	18	14	8	2	0	59	22	295
2014	Financial management	24	32	24	10	7	3	1	58	18	297
2014	Procurement	22	20	29	10	20	0	0	42	29	39
2014	Real property	23	25	30	11	9	2	0	49	20	84
2014	Materiel management	21	46	12	5	5	10	0	75	12	13
2014	Information management	27	21	23	13	11	4	0	51	25	216
2014	Information technology	18	34	19	13	14	3	0	53	28	284
2014	Evaluation	22	30	21	15	8	4	0	55	23	414
2014	Other services to the public	26	26	16	16	12	3	1	55	29	164
2014	None of the above	14	35	21	14	11	5	0	51	26	622

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	21	33	22	12	4	7	1	59	18	92
2019	Health care practitioners	27	33	19	11	8	2	0	61	19	128
2019	Federal regulators	21	35	19	12	9	4	0	59	22	620
2019	Compliance, inspection and enforcement	19	30	21	15	9	6	0	52	26	525
2019	Communications or public affairs	19	36	22	15	2	6	0	59	18	214
2019	Access to information and privacy	30	41	13	7	4	6	0	75	11	72
2019	Security	25	18	29	14	12	2	0	44	27	59
2019	Science and technology	19	30	21	15	7	7	0	53	24	638
2019	Legal services	26	48	10	12	3	0	0	74	16	26
2019	Administration and operations	26	34	18	11	5	5	1	64	17	614
2019	Human resources	15	28	20	23	9	4	0	46	33	266
2019	Financial management	26	26	22	13	4	7	0	57	19	178
2019	Procurement	27	33	11	20	2	7	0	64	24	43
2019	Real property	16	30	23	19	6	5	0	49	27	50
2019	Materiel management	32	54	7	0	0	7	0	93	0	11
2019	Information management	26	32	18	8	10	4	2	62	19	141
2019	Information technology	20	27	21	14	10	8	0	51	25	203
2019	Evaluation	23	30	20	12	4	10	0	59	18	388
2019	Data sciences	25	30	17	15	4	10	0	60	20	80
2019	Policy	19	31	19	20	6	4	0	52	27	441
2019	Project management	20	33	19	21	4	3	0	55	26	188
2019	Other services to the public	19	22	26	13	9	11	0	46	24	51
2019	None of the above	24	26	22	14	9	5	0	53	24	199
2018	Client contact centre	26	29	18	10	9	5	3	61	20	60
2018	Health care practitioners	27	28	13	15	6	10	1	62	24	87
2018	Federal regulators	18	31	22	16	8	6	0	52	26	583
2018	Compliance, inspection and enforcement	17	28	21	18	10	5	1	48	30	435
2018	Communications or public affairs	17	34	17	19	5	8	0	55	27	195
2018	Access to information and privacy	24	44	9	9	7	7	0	73	17	52
2018	Security	20	20	23	28	10	0	0	40	38	35
2018	Science and technology	17	28	20	16	8	9	0	50	27	513
2018	Legal services	25	24	27	5	10	10	0	54	16	19
2018	Administration and operations	27	32	17	12	7	5	0	63	20	490
2018	Human resources	19	24	24	18	8	7	0	47	28	191
2018	Financial management	20	30	20	17	6	8	0	54	24	145
2018	Procurement	35	35	15	10	5	0	0	70	15	19
2018	Real property	13	24	33	24	7	0	0	36	30	23
2018	Information management	20	28	28	11	7	6	0	51	20	123
2018	Information technology	17	25	24	17	9	5	2	46	28	145
2018	Evaluation	20	26	22	15	5	11	1	53	22	356
2018	Data sciences	16	46	10	16	6	6	0	66	24	79
2018	Policy	25	33	15	16	6	6	0	61	24	377
2018	Project management	16	43	13	11	9	8	0	64	22	153
2018	Other services to the public	19	24	28	12	7	9	0	48	21	52
2018	None of the above	14	27	19	11	16	9	4	47	31	149
2017	Client contact centre	23	23	29	13	6	7	0	48	21	138
2017	Health care practitioners	15	26	17	19	16	7	0	45	38	384
2017	Federal regulators	14	31	20	19	10	7	0	48	30	563
2017	Compliance, inspection and enforcement	13	23	24	19	12	8	0	40	34	391
2017	Communications or public affairs	18	36	19	17	6	4	0	57	23	224
2017	Access to information and privacy	16	33	20	10	4	12	5	59	17	60
2017	Security	13	18	18	15	17	19	0	38	40	38
2017	Science and technology	13	27	23	17	11	8	0	44	31	608
2017	Legal services	25	30	11	9	10	9	5	64	23	20
2017	Administration and operations	19	32	19	14	10	6	0	54	26	894
2017	Human resources	13	31	20	22	9	5	1	46	33	245
2017	Financial management	19	30	22	14	10	4	1	52	25	212
2017	Procurement	10	32	13	16	15	12	0	49	36	36
2017	Real property	16	30	14	16	19	5	0	48	37	51
2017	Materiel management	12	21	36	10	6	6	10	39	18	14
2017	Information management	21	26	23	12	11	6	1	51	24	162
2017	Information technology	12	30	21	22	10	5	0	44	34	216
2017	Evaluation	14	28	26	17	5	10	0	47	24	335
2017	Data sciences	20	25	21	17	9	6	1	50	28	97
2017	Policy	19	34	15	16	12	5	0	55	29	513
2017	Project management	16	37	21	12	10	5	0	55	23	230
2017	Other services to the public	22	38	14	16	5	4	0	63	22	88
2017	None of the above	20	28	18	16	9	8	1	52	28	357
2014	Client contact centre	9	24	31	18	12	5	1	35	32	177
2014	Health care practitioners	14	22	22	19	16	6	0	39	38	512
2014	Federal regulators	11	32	23	20	8	6	0	45	30	723
2014	Compliance, inspection and enforcement	8	25	24	21	12	10	0	37	37	430
2014	Communications or public affairs	21	36	17	13	8	4	0	60	22	262
2014	Access to information and privacy	20	28	14	22	11	5	0	51	35	36
2014	Security	11	21	33	14	19	1	0	32	34	51
2014	Science and technology	12	26	24	19	9	9	0	42	32	727
2014	Legal services	26	36	17	10	3	7	0	67	15	29
2014	Administration and operations	16	33	21	15	9	5	0	52	26	1151
2014	Human resources	10	33	20	22	9	5	0	46	33	297
2014	Financial management	17	27	24	18	9	5	1	47	28	297
2014	Procurement	22	10	29	14	22	2	0	33	37	39
2014	Real property	19	21	29	13	12	5	0	43	27	84
2014	Materiel management	5	32	32	15	5	10	0	41	23	13
2014	Information management	19	24	21	17	12	5	1	46	31	216
2014	Information technology	12	26	19	25	12	6	0	41	39	284
2014	Evaluation	15	28	22	16	9	8	0	47	28	414
2014	Other services to the public	19	24	20	19	13	5	1	45	34	165
2014	None of the above	10	27	21	22	12	8	0	40	37	622

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	35	17	18	5	3	1	59	24	93
2019	Health care practitioners	33	29	24	6	8	1	0	62	14	128
2019	Federal regulators	18	34	19	18	9	2	0	53	27	625
2019	Compliance, inspection and enforcement	21	33	19	15	10	3	0	55	25	524
2019	Communications or public affairs	19	31	19	20	7	4	0	52	28	216
2019	Access to information and privacy	26	44	6	18	3	3	0	72	21	71
2019	Security	21	21	25	15	15	2	0	44	31	59
2019	Science and technology	18	31	20	18	9	3	0	51	28	639
2019	Legal services	23	35	23	13	7	0	0	58	19	26
2019	Administration and operations	26	34	14	16	7	2	0	62	24	615
2019	Human resources	17	34	17	19	11	3	0	51	31	267
2019	Financial management	22	25	22	20	7	4	0	49	28	179
2019	Procurement	22	30	19	16	9	4	0	54	26	43
2019	Real property	18	38	14	15	10	5	0	59	27	50
2019	Materiel management	37	24	15	18	7	0	0	61	24	11
2019	Information management	23	34	19	10	10	2	2	59	21	142
2019	Information technology	21	32	16	20	8	3	0	55	29	203
2019	Evaluation	20	32	19	17	6	5	0	55	25	389
2019	Data sciences	19	25	21	20	7	8	0	47	30	80
2019	Policy	14	31	21	21	10	3	0	47	32	441
2019	Project management	15	34	22	18	10	1	1	50	28	187
2019	Other services to the public	23	27	20	9	12	9	0	55	23	51
2019	None of the above	22	32	13	20	9	4	0	56	30	200
2018	Client contact centre	23	39	10	11	13	2	3	65	25	60
2018	Health care practitioners	27	31	12	19	6	5	1	61	27	89
2018	Federal regulators	16	32	19	20	10	3	0	50	30	582
2018	Compliance, inspection and enforcement	16	30	20	17	12	3	1	48	31	436
2018	Communications or public affairs	15	34	14	22	10	5	0	52	34	197
2018	Access to information and privacy	28	41	7	13	7	4	0	71	21	51
2018	Security	19	15	17	37	10	0	2	35	48	34
2018	Science and technology	19	27	19	19	11	5	0	48	31	515
2018	Legal services	25	35	15	11	15	0	0	60	26	19
2018	Administration and operations	23	33	16	17	9	3	0	58	26	493
2018	Human resources	21	31	18	17	12	3	0	53	29	193
2018	Financial management	17	28	16	25	8	5	0	48	35	145
2018	Procurement	35	25	9	20	5	5	0	64	26	19
2018	Real property	15	4	43	16	21	0	0	19	37	24
2018	Information management	22	34	19	15	8	2	0	57	24	124
2018	Information technology	16	29	16	20	11	5	2	49	34	147
2018	Evaluation	18	31	17	17	10	7	0	53	29	355
2018	Data sciences	16	41	19	16	7	1	0	58	23	79
2018	Policy	18	36	12	20	10	4	0	56	31	377
2018	Project management	12	44	13	19	7	6	0	59	27	153
2018	Other services to the public	20	18	30	23	9	2	0	38	32	52
2018	None of the above	18	27	15	19	17	5	0	47	38	149
2017	Client contact centre	21	26	24	18	10	1	1	48	28	138
2017	Health care practitioners	17	26	16	14	21	5	0	46	37	384
2017	Federal regulators	13	34	19	21	11	3	0	48	32	563
2017	Compliance, inspection and enforcement	10	29	23	18	15	4	0	41	35	393
2017	Communications or public affairs	18	36	19	16	7	4	0	56	24	224
2017	Access to information and privacy	22	44	10	17	5	2	0	68	23	60
2017	Security	15	16	22	18	12	17	0	37	36	38
2017	Science and technology	12	32	20	19	11	6	0	47	32	608
2017	Legal services	19	28	19	9	14	6	5	52	26	21
2017	Administration and operations	19	31	18	17	12	3	0	51	30	895
2017	Human resources	11	38	16	20	11	3	1	51	32	246
2017	Financial management	21	30	20	13	13	4	0	52	26	212
2017	Procurement	16	27	15	13	23	6	0	45	38	36
2017	Real property	21	29	13	13	17	7	0	54	31	50
2017	Materiel management	24	22	24	18	11	0	0	47	29	13
2017	Information management	21	31	20	12	13	3	0	53	26	161
2017	Information technology	18	30	17	17	14	4	0	50	32	217
2017	Evaluation	15	30	17	22	10	7	0	49	33	334
2017	Data sciences	23	28	17	21	9	1	0	52	31	97
2017	Policy	16	33	13	21	15	3	0	51	36	513
2017	Project management	20	34	15	18	12	2	0	55	30	230
2017	Other services to the public	22	43	14	8	10	3	0	67	19	89
2017	None of the above	17	28	16	19	13	7	1	49	34	358
2014	Client contact centre	10	32	23	16	14	4	1	44	32	178
2014	Health care practitioners	14	27	17	21	18	3	0	43	40	511
2014	Federal regulators	13	32	19	22	12	3	0	46	35	722
2014	Compliance, inspection and enforcement	10	29	22	23	10	6	0	41	35	430
2014	Communications or public affairs	21	36	16	14	10	2	0	58	25	262
2014	Access to information and privacy	20	30	6	25	19	0	0	50	44	36
2014	Security	12	27	12	28	18	3	0	41	47	51
2014	Science and technology	13	31	21	18	11	4	0	47	31	727
2014	Legal services	26	30	17	14	6	7	0	60	22	28
2014	Administration and operations	17	32	16	19	13	3	0	50	33	1150
2014	Human resources	13	36	18	20	10	3	0	50	31	297
2014	Financial management	18	30	20	17	13	3	0	49	31	297
2014	Procurement	15	22	25	19	20	0	0	37	39	39
2014	Real property	17	29	20	21	11	2	0	47	32	84
2014	Materiel management	0	48	22	15	15	0	0	48	31	13
2014	Information management	20	27	18	14	15	4	1	50	31	216
2014	Information technology	14	27	20	19	17	3	0	43	37	284
2014	Evaluation	14	32	21	21	10	3	0	48	31	414
2014	Other services to the public	16	22	19	22	16	5	1	40	40	164
2014	None of the above	11	28	19	22	15	4	0	41	39	622

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	50	24	11	4	1	5	5	82	5	93
2019	Health care practitioners	49	27	9	6	2	4	2	81	9	127
2019	Federal regulators	43	30	15	5	2	5	0	77	7	629
2019	Compliance, inspection and enforcement	44	28	13	4	2	6	2	79	6	527
2019	Communications or public affairs	47	27	17	4	1	4	0	76	6	217
2019	Access to information and privacy	65	16	12	4	3	1	0	82	7	71
2019	Security	52	31	13	2	0	2	0	85	2	59
2019	Science and technology	52	25	11	3	1	6	1	83	5	642
2019	Legal services	55	28	3	4	0	7	3	92	4	26
2019	Administration and operations	51	23	11	5	3	6	1	80	9	615
2019	Human resources	50	31	10	3	2	4	2	85	5	267
2019	Financial management	45	29	14	6	2	4	0	77	9	180
2019	Procurement	59	27	9	3	0	2	0	88	3	44
2019	Real property	34	29	22	4	1	8	0	70	6	50
2019	Materiel management	57	29	0	7	0	7	0	93	7	11
2019	Information management	49	25	13	4	3	4	3	80	7	142
2019	Information technology	52	24	15	2	0	6	1	81	2	202
2019	Evaluation	44	26	14	5	1	10	0	78	7	389
2019	Data sciences	44	20	20	4	0	11	1	74	4	80
2019	Policy	38	26	19	6	2	8	0	70	9	443
2019	Project management	42	31	16	2	2	6	1	79	4	187
2019	Other services to the public	47	22	5	4	9	13	0	80	15	51
2019	None of the above	46	24	11	5	3	10	1	80	8	199

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	40	16	7	4	2	0	73	11	93
2019	Health care practitioners	30	44	15	6	2	2	0	76	8	128
2019	Federal regulators	26	46	14	11	2	1	0	73	13	628
2019	Compliance, inspection and enforcement	25	46	18	8	2	1	0	72	10	527
2019	Communications or public affairs	28	43	18	9	1	1	0	72	10	215
2019	Access to information and privacy	38	43	9	4	3	3	0	83	8	71
2019	Security	30	33	25	7	5	0	0	63	12	59
2019	Science and technology	22	44	18	10	4	2	0	68	14	639
2019	Legal services	44	36	13	0	3	3	0	83	4	26
2019	Administration and operations	34	42	15	5	2	1	0	78	7	615
2019	Human resources	26	46	14	9	2	2	1	74	12	268
2019	Financial management	33	39	17	6	2	4	0	74	8	180
2019	Procurement	24	37	28	11	0	0	0	61	11	44
2019	Real property	36	39	14	6	2	3	0	78	8	49
2019	Materiel management	23	48	15	8	0	7	0	76	9	11
2019	Information management	33	36	18	7	3	0	2	71	11	141
2019	Information technology	28	40	19	9	3	2	0	69	12	201
2019	Evaluation	29	43	20	5	1	2	0	73	7	389
2019	Data sciences	33	33	19	10	1	5	0	69	11	80
2019	Policy	24	45	18	9	2	2	0	70	11	443
2019	Project management	24	48	15	9	2	2	0	73	11	188
2019	Other services to the public	34	31	20	8	4	3	0	66	13	51
2019	None of the above	27	37	20	9	5	1	0	65	14	198
2018	Client contact centre	31	42	15	3	6	3	0	75	9	59
2018	Health care practitioners	25	47	17	9	1	1	0	72	10	87
2018	Federal regulators	27	44	19	8	3	0	0	71	10	577
2018	Compliance, inspection and enforcement	21	47	18	9	4	1	0	68	13	432
2018	Communications or public affairs	25	46	16	8	4	1	0	72	12	196
2018	Access to information and privacy	38	42	11	7	2	0	0	80	9	52
2018	Security	26	28	26	17	3	0	0	54	20	35
2018	Science and technology	25	41	18	11	4	1	0	67	15	516
2018	Legal services	43	25	17	0	15	0	0	68	15	18
2018	Administration and operations	33	43	13	8	3	1	0	77	11	493
2018	Human resources	23	44	19	11	3	0	0	67	14	193
2018	Financial management	26	40	20	8	2	4	0	69	11	147
2018	Procurement	45	31	24	0	0	0	0	76	0	19
2018	Real property	15	36	28	19	2	0	0	51	21	24
2018	Information management	27	35	21	9	3	4	0	65	13	124
2018	Information technology	31	33	22	7	3	3	0	67	10	146
2018	Evaluation	24	44	19	9	2	1	0	69	12	353
2018	Data sciences	27	50	11	11	0	1	0	78	11	79
2018	Policy	30	44	12	8	4	1	0	75	13	376
2018	Project management	23	49	15	8	3	1	0	73	11	153
2018	Other services to the public	29	42	21	8	0	0	0	71	8	51
2018	None of the above	25	39	20	9	7	1	0	64	16	149
2017	Client contact centre	25	39	24	5	6	1	0	65	11	138
2017	Health care practitioners	23	38	18	9	10	3	0	62	20	384
2017	Federal regulators	26	44	16	10	3	1	0	70	13	562
2017	Compliance, inspection and enforcement	16	46	22	10	5	0	0	62	15	392
2017	Communications or public affairs	30	45	13	8	2	2	0	77	10	224
2017	Access to information and privacy	33	45	14	5	0	2	2	80	5	60
2017	Security	19	31	16	9	24	0	0	51	33	38
2017	Science and technology	23	40	18	11	5	3	0	65	17	605
2017	Legal services	29	48	14	10	0	0	0	77	10	21
2017	Administration and operations	28	40	17	8	4	2	0	70	12	897
2017	Human resources	24	51	15	6	2	1	0	76	8	246
2017	Financial management	27	42	15	9	4	2	0	71	14	212
2017	Procurement	23	44	17	11	5	0	0	67	16	36
2017	Real property	39	21	20	11	7	2	0	61	19	51
2017	Materiel management	21	56	6	10	0	6	0	83	10	14
2017	Information management	40	31	14	10	3	1	1	72	14	162
2017	Information technology	24	40	20	10	3	2	0	65	14	216
2017	Evaluation	26	45	17	8	2	2	0	72	11	334
2017	Data sciences	26	48	14	9	2	1	0	75	11	97
2017	Policy	26	45	13	11	4	2	0	72	15	512
2017	Project management	28	40	16	10	5	0	0	69	16	230
2017	Other services to the public	36	45	7	5	4	2	0	84	9	89
2017	None of the above	31	37	17	10	4	1	0	69	14	354
2014	Client contact centre	17	44	23	7	6	3	1	63	14	178
2014	Health care practitioners	23	38	18	12	7	2	0	62	20	514
2014	Federal regulators	22	42	19	10	4	2	0	66	15	724
2014	Compliance, inspection and enforcement	16	45	21	10	5	3	0	63	15	430
2014	Communications or public affairs	30	42	15	7	3	3	0	74	11	262
2014	Access to information and privacy	23	36	17	8	8	8	0	64	18	36
2014	Security	30	23	23	13	9	3	0	55	22	51
2014	Science and technology	21	44	18	9	5	3	0	66	15	726
2014	Legal services	30	36	31	4	0	0	0	66	4	29
2014	Administration and operations	27	41	18	8	3	2	0	69	12	1151
2014	Human resources	21	47	19	9	3	2	0	69	11	297
2014	Financial management	26	44	19	6	3	2	0	72	9	297
2014	Procurement	19	27	30	5	20	0	0	46	24	39
2014	Real property	29	37	20	7	6	0	0	66	14	83
2014	Materiel management	15	48	15	6	5	10	0	70	12	13
2014	Information management	28	36	19	9	4	4	1	67	13	216
2014	Information technology	19	39	21	13	5	3	0	60	18	285
2014	Evaluation	23	42	19	10	3	2	0	67	14	415
2014	Other services to the public	28	38	16	9	6	2	1	68	16	164
2014	None of the above	20	46	16	11	5	2	0	67	16	622

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	15	39	19	15	7	4	0	57	24	93
2019	Health care practitioners	19	35	20	16	7	2	0	56	24	127
2019	Federal regulators	14	36	20	19	7	4	0	52	27	622
2019	Compliance, inspection and enforcement	10	36	27	17	6	3	0	48	24	527
2019	Communications or public affairs	15	35	26	16	3	5	0	53	20	215
2019	Access to information and privacy	22	45	17	9	1	6	0	71	11	71
2019	Security	22	27	31	10	9	2	0	49	20	59
2019	Science and technology	16	31	26	15	6	5	0	50	23	636
2019	Legal services	17	42	18	13	4	4	4	63	18	25
2019	Administration and operations	20	38	20	14	5	2	1	60	19	610
2019	Human resources	13	40	21	16	7	2	0	55	24	266
2019	Financial management	20	36	24	12	4	3	0	58	17	178
2019	Procurement	22	35	14	27	0	2	0	58	28	44
2019	Real property	15	43	22	13	6	0	0	59	19	50
2019	Materiel management	23	55	15	0	8	0	0	77	8	11
2019	Information management	17	26	26	20	7	3	1	44	29	141
2019	Information technology	15	31	23	21	6	3	0	48	28	203
2019	Evaluation	15	35	20	18	6	6	0	53	26	387
2019	Data sciences	17	31	18	19	2	13	0	55	25	79
2019	Policy	12	37	23	18	6	5	0	51	25	438
2019	Project management	18	28	22	21	6	5	0	48	29	187
2019	Other services to the public	23	26	20	13	13	6	0	52	28	50
2019	None of the above	18	31	20	19	9	3	0	50	29	200

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	30	35	15	11	4	3	1	68	16	93
2019	Health care practitioners	35	27	21	8	6	3	1	64	15	126
2019	Federal regulators	28	38	14	12	4	3	1	68	17	627
2019	Compliance, inspection and enforcement	28	37	15	10	5	2	2	68	16	524
2019	Communications or public affairs	31	36	14	9	5	3	2	70	16	217
2019	Access to information and privacy	35	39	8	7	5	3	3	79	13	71
2019	Security	32	26	22	11	5	3	0	61	17	59
2019	Science and technology	27	38	16	9	5	3	2	68	15	641
2019	Legal services	35	32	20	7	4	0	4	69	11	25
2019	Administration and operations	38	37	11	9	2	2	1	77	12	614
2019	Human resources	37	38	10	8	4	2	0	78	12	267
2019	Financial management	33	37	11	9	2	6	3	76	12	180
2019	Procurement	33	33	20	9	2	3	0	68	11	44
2019	Real property	49	27	13	7	0	3	0	79	8	49
2019	Materiel management	46	39	8	0	0	7	0	91	0	11
2019	Information management	32	31	19	13	2	1	2	65	15	142
2019	Information technology	31	41	20	5	1	2	0	74	6	203
2019	Evaluation	24	38	17	8	4	6	2	68	13	385
2019	Data sciences	34	36	8	12	4	3	3	75	16	80
2019	Policy	28	40	14	11	2	4	2	72	13	440
2019	Project management	31	37	16	9	4	3	0	69	14	185
2019	Other services to the public	26	39	14	8	8	5	0	69	17	51
2019	None of the above	34	34	14	8	6	3	1	70	15	199
2018	Client contact centre	41	39	10	4	3	2	0	82	8	60
2018	Health care practitioners	29	35	18	5	8	1	4	67	14	89
2018	Federal regulators	31	40	12	10	5	2	1	73	15	575
2018	Compliance, inspection and enforcement	25	39	17	7	5	4	2	69	13	435
2018	Communications or public affairs	32	36	9	11	8	3	1	71	20	196
2018	Access to information and privacy	34	41	5	11	4	5	0	79	16	52
2018	Security	33	37	15	10	5	0	0	69	15	35
2018	Science and technology	25	36	18	9	4	4	3	66	15	517
2018	Legal services	34	32	0	12	11	11	0	74	26	17
2018	Administration and operations	34	38	11	6	5	3	3	76	12	493
2018	Human resources	40	36	11	8	3	1	1	78	11	193
2018	Financial management	31	41	15	10	1	1	0	73	11	145
2018	Procurement	40	35	15	5	0	0	5	79	6	19
2018	Real property	41	33	16	8	2	0	0	74	10	24
2018	Information management	31	44	9	8	5	2	1	78	13	123
2018	Information technology	33	40	13	8	2	3	1	77	10	144
2018	Evaluation	28	39	14	8	2	7	2	73	11	356
2018	Data sciences	31	30	21	11	4	2	0	63	15	79
2018	Policy	34	39	10	8	2	3	4	78	11	379
2018	Project management	27	39	11	12	5	6	1	70	18	153
2018	Other services to the public	27	42	7	13	5	6	0	74	19	52
2018	None of the above	28	33	12	13	8	5	1	65	22	149
2017	Client contact centre	35	36	14	7	6	3	1	73	13	138
2017	Health care practitioners	30	34	13	10	10	4	1	67	20	384
2017	Federal regulators	34	38	11	9	4	4	1	75	13	562
2017	Compliance, inspection and enforcement	29	41	13	9	4	3	1	73	14	390
2017	Communications or public affairs	32	45	8	7	3	3	1	81	11	224
2017	Access to information and privacy	47	33	7	5	5	3	0	83	10	60
2017	Security	33	36	26	2	2	0	0	69	4	38
2017	Science and technology	27	38	12	10	6	4	2	70	17	608
2017	Legal services	38	28	9	11	9	0	5	70	21	21
2017	Administration and operations	36	37	10	7	4	4	1	78	12	898
2017	Human resources	47	33	10	5	3	2	0	82	8	244
2017	Financial management	39	38	10	4	5	3	1	81	9	211
2017	Procurement	33	40	14	10	3	0	0	73	13	36
2017	Real property	44	27	14	4	4	3	3	77	8	51
2017	Materiel management	33	27	19	5	0	16	0	71	6	14
2017	Information management	39	35	9	7	6	2	1	76	14	162
2017	Information technology	35	35	17	8	3	2	0	72	11	216
2017	Evaluation	29	39	13	8	5	5	1	72	14	334
2017	Data sciences	29	39	13	14	0	3	1	71	15	97
2017	Policy	35	36	12	9	4	3	1	74	13	510
2017	Project management	38	38	10	8	5	3	0	77	13	230
2017	Other services to the public	42	37	8	5	5	2	1	81	11	89
2017	None of the above	42	32	9	6	7	3	2	77	14	357
2014	Client contact centre	27	40	13	10	5	4	1	71	15	178
2014	Health care practitioners	30	38	11	10	7	3	1	70	18	513
2014	Federal regulators	34	37	11	10	4	4	1	74	14	724
2014	Compliance, inspection and enforcement	32	42	11	6	6	3	0	76	12	430
2014	Communications or public affairs	37	36	10	10	4	2	1	75	14	262
2014	Access to information and privacy	26	41	8	8	6	11	0	75	15	36
2014	Security	37	35	15	3	5	3	2	76	9	51
2014	Science and technology	30	38	13	9	4	5	2	73	13	727
2014	Legal services	39	28	10	13	7	4	0	69	20	29
2014	Administration and operations	35	37	11	9	4	4	1	76	13	1151
2014	Human resources	49	33	7	6	2	2	0	84	9	297
2014	Financial management	32	42	15	6	2	3	1	77	8	296
2014	Procurement	30	46	7	2	12	2	0	78	15	39
2014	Real property	44	36	14	3	2	0	0	80	5	84
2014	Materiel management	21	57	15	0	0	6	0	84	0	13
2014	Information management	35	40	10	4	5	3	3	80	9	216
2014	Information technology	33	40	13	3	3	6	1	78	7	285
2014	Evaluation	28	36	13	10	5	6	2	69	16	415
2014	Other services to the public	32	35	13	13	5	2	0	69	18	165
2014	None of the above	31	38	12	8	5	4	0	73	14	624

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	30	40	19	5	6	1	0	70	11	93
2019	Health care practitioners	34	26	25	10	2	2	0	61	13	126
2019	Federal regulators	29	39	19	8	3	2	0	70	11	625
2019	Compliance, inspection and enforcement	28	39	20	7	3	3	0	69	10	526
2019	Communications or public affairs	27	42	21	7	1	3	0	70	8	217
2019	Access to information and privacy	43	37	11	5	3	0	0	80	9	72
2019	Security	31	26	28	7	7	2	0	58	14	59
2019	Science and technology	29	38	19	8	3	3	0	69	11	641
2019	Legal services	39	33	17	3	0	7	0	78	4	26
2019	Administration and operations	36	37	16	6	2	2	0	75	9	611
2019	Human resources	31	40	16	8	3	2	0	73	10	266
2019	Financial management	33	39	20	1	3	3	0	75	4	178
2019	Procurement	37	29	17	7	7	3	0	68	14	44
2019	Real property	39	40	12	7	2	0	0	79	9	49
2019	Materiel management	37	57	0	0	0	7	0	100	0	11
2019	Information management	32	33	18	11	4	1	1	67	15	142
2019	Information technology	37	36	17	6	2	1	0	75	8	202
2019	Evaluation	26	39	21	8	3	3	0	67	11	387
2019	Data sciences	39	29	18	8	2	1	1	70	11	80
2019	Policy	26	42	19	7	2	3	0	71	10	441
2019	Project management	28	41	17	8	4	3	0	71	12	188
2019	Other services to the public	34	32	23	1	5	4	0	70	6	49
2019	None of the above	34	32	20	8	6	1	0	66	14	199
2018	Client contact centre	37	29	18	6	8	2	1	67	14	60
2018	Health care practitioners	26	44	23	4	3	0	0	70	7	89
2018	Federal regulators	29	40	19	7	3	1	0	70	11	576
2018	Compliance, inspection and enforcement	24	43	21	5	4	2	1	69	9	434
2018	Communications or public affairs	28	38	22	6	5	2	0	67	11	195
2018	Access to information and privacy	42	38	9	9	2	0	0	80	11	52
2018	Security	32	31	15	20	3	0	0	63	22	35
2018	Science and technology	30	38	20	7	3	2	0	70	10	514
2018	Legal services	37	36	17	5	5	0	0	73	10	18
2018	Administration and operations	38	38	13	5	4	1	1	77	9	491
2018	Human resources	37	37	16	5	3	2	0	75	9	192
2018	Financial management	35	38	18	4	3	1	0	75	7	145
2018	Procurement	40	35	20	5	0	0	0	75	5	19
2018	Real property	23	45	25	4	2	0	0	69	7	23
2018	Information management	31	41	18	4	4	2	0	73	8	123
2018	Information technology	37	38	16	3	4	3	0	77	7	145
2018	Evaluation	33	40	17	5	3	1	0	74	8	353
2018	Data sciences	27	49	9	10	4	0	1	77	14	78
2018	Policy	35	37	16	6	2	3	0	75	8	379
2018	Project management	25	37	22	6	6	3	0	64	13	151
2018	Other services to the public	30	42	14	12	2	0	0	72	14	52
2018	None of the above	26	36	22	4	8	0	3	64	13	149

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	18	27	20	10	11	12	2	52	24	92
2019	Health care practitioners	19	18	25	11	8	11	7	46	23	128
2019	Federal regulators	18	23	17	15	13	10	3	48	33	629
2019	Compliance, inspection and enforcement	17	23	19	15	11	13	2	47	31	526
2019	Communications or public affairs	14	23	14	16	12	15	4	46	36	215
2019	Access to information and privacy	24	26	23	15	5	5	3	54	22	72
2019	Security	15	20	21	16	17	7	4	39	37	58
2019	Science and technology	17	21	20	16	12	11	2	44	33	639
2019	Legal services	23	25	26	7	10	3	5	53	19	26
2019	Administration and operations	20	21	23	12	11	11	3	47	27	611
2019	Human resources	18	23	22	16	11	7	3	46	30	267
2019	Financial management	17	23	26	14	7	9	4	46	24	178
2019	Procurement	23	25	22	6	12	7	4	54	21	44
2019	Real property	27	22	13	18	11	9	0	54	32	50
2019	Materiel management	15	55	16	0	7	8	0	75	7	11
2019	Information management	18	22	23	14	11	10	2	45	28	142
2019	Information technology	18	24	22	14	7	12	4	49	25	202
2019	Evaluation	16	18	21	14	13	16	3	42	33	387
2019	Data sciences	26	17	16	10	13	14	4	52	28	80
2019	Policy	13	20	24	13	13	14	4	40	31	438
2019	Project management	14	20	24	18	13	9	2	38	35	187
2019	Other services to the public	19	23	14	10	18	10	6	50	33	50
2019	None of the above	19	19	21	9	17	10	3	44	31	199
2018	Client contact centre	31	24	19	6	11	8	2	61	19	59
2018	Health care practitioners	21	20	13	11	11	17	8	54	30	89
2018	Federal regulators	17	21	20	14	14	11	3	44	33	578
2018	Compliance, inspection and enforcement	14	29	21	12	12	10	3	49	28	433
2018	Communications or public affairs	11	24	22	15	12	13	3	42	32	196
2018	Access to information and privacy	28	20	14	13	11	13	2	56	28	52
2018	Security	21	18	25	22	14	0	0	39	36	35
2018	Science and technology	15	21	19	14	15	11	5	43	34	514
2018	Legal services	15	17	27	5	26	10	0	36	35	18
2018	Administration and operations	24	22	19	12	11	9	3	53	26	492
2018	Human resources	18	24	22	15	10	9	3	47	28	190
2018	Financial management	20	24	22	13	12	7	2	49	27	145
2018	Procurement	30	21	29	5	0	5	10	60	6	19
2018	Real property	8	33	12	28	19	0	0	41	47	24
2018	Information management	18	27	23	9	13	9	2	50	24	123
2018	Information technology	16	18	23	16	11	10	5	40	32	146
2018	Evaluation	14	22	22	16	9	14	4	43	31	355
2018	Data sciences	22	21	17	15	12	12	1	49	31	79
2018	Policy	14	20	17	14	13	16	5	44	35	379
2018	Project management	13	23	15	15	19	14	1	42	40	153
2018	Other services to the public	12	26	10	34	6	10	2	42	46	52
2018	None of the above	16	20	17	11	20	15	1	42	37	148
2017	Client contact centre	23	19	19	13	14	7	4	48	31	138
2017	Health care practitioners	17	26	15	14	19	7	2	47	36	384
2017	Federal regulators	14	20	17	17	13	15	4	42	37	563
2017	Compliance, inspection and enforcement	12	25	18	15	18	10	2	42	37	392
2017	Communications or public affairs	13	23	16	19	15	11	3	42	39	224
2017	Access to information and privacy	28	23	12	14	11	10	2	57	29	60
2017	Security	17	35	20	19	7	3	0	53	27	38
2017	Science and technology	14	22	16	16	16	13	3	43	38	608
2017	Legal services	9	19	15	14	15	14	14	39	40	21
2017	Administration and operations	18	20	16	16	17	10	3	43	38	897
2017	Human resources	17	22	19	14	13	10	5	46	32	246
2017	Financial management	21	26	17	10	12	11	2	54	26	211
2017	Procurement	18	29	14	14	14	10	0	53	31	36
2017	Real property	32	23	11	11	22	2	0	56	33	50
2017	Materiel management	18	16	41	10	15	0	0	34	25	14
2017	Information management	19	26	16	10	19	7	3	50	32	160
2017	Information technology	19	19	25	13	15	7	3	41	31	216
2017	Evaluation	12	21	19	18	13	15	2	40	38	333
2017	Data sciences	22	21	19	13	11	10	4	50	27	97
2017	Policy	14	16	19	16	19	13	3	36	42	511
2017	Project management	16	23	16	15	17	12	3	45	37	228
2017	Other services to the public	20	21	20	16	12	10	1	45	32	89
2017	None of the above	22	22	15	11	16	12	3	51	31	356
2014	Client contact centre	10	21	20	18	16	14	1	36	40	178
2014	Health care practitioners	14	21	18	14	22	9	2	40	40	513
2014	Federal regulators	13	19	20	17	18	12	2	37	40	724
2014	Compliance, inspection and enforcement	13	23	17	18	16	11	2	42	39	430
2014	Communications or public affairs	14	18	20	16	20	10	2	36	41	262
2014	Access to information and privacy	14	12	22	22	14	13	3	31	43	36
2014	Security	18	17	20	13	25	1	5	38	40	51
2014	Science and technology	12	20	19	18	17	14	2	37	40	727
2014	Legal services	33	11	32	6	14	3	0	46	21	28
2014	Administration and operations	15	20	18	18	19	9	2	39	41	1151
2014	Human resources	16	25	17	19	14	4	4	45	36	297
2014	Financial management	15	21	18	15	17	11	3	42	36	296
2014	Procurement	7	12	27	12	27	12	2	23	46	39
2014	Real property	29	19	17	10	21	3	0	50	33	84
2014	Materiel management	21	20	31	21	6	0	0	42	27	13
2014	Information management	12	19	19	13	22	12	2	36	41	216
2014	Information technology	13	19	22	16	17	11	2	37	38	285
2014	Evaluation	10	18	17	19	18	15	2	35	44	415
2014	Other services to the public	14	17	22	18	20	7	3	34	42	165
2014	None of the above	11	15	19	18	21	13	3	31	46	623

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	26	31	21	9	11	2	0	58	21	93
2019	Health care practitioners	25	26	21	17	9	1	1	52	26	126
2019	Federal regulators	19	35	20	15	10	1	0	54	25	625
2019	Compliance, inspection and enforcement	25	32	19	15	8	2	0	57	23	524
2019	Communications or public affairs	24	35	16	14	9	3	0	60	24	216
2019	Access to information and privacy	39	35	10	8	4	3	1	77	13	71
2019	Security	20	22	23	19	14	2	0	43	33	58
2019	Science and technology	20	28	19	19	12	2	0	50	31	639
2019	Legal services	14	44	23	9	7	3	0	60	16	26
2019	Administration and operations	29	33	17	12	7	3	0	64	19	612
2019	Human resources	18	39	16	15	9	3	0	59	24	267
2019	Financial management	22	37	18	13	6	3	0	61	20	179
2019	Procurement	32	32	24	9	3	0	0	64	12	44
2019	Real property	34	32	15	12	7	0	0	66	19	50
2019	Materiel management	46	39	8	0	7	0	0	85	7	11
2019	Information management	33	26	17	13	8	3	0	60	22	141
2019	Information technology	22	33	19	14	9	2	0	57	23	203
2019	Evaluation	13	33	20	18	12	3	0	48	32	389
2019	Data sciences	26	36	17	11	9	2	0	63	20	80
2019	Policy	18	36	20	17	6	3	0	55	24	443
2019	Project management	25	36	15	12	9	3	1	63	22	188
2019	Other services to the public	28	23	21	12	15	0	0	51	28	51
2019	None of the above	27	28	22	11	11	1	0	56	22	199
2018	Client contact centre	32	18	24	11	12	3	0	51	24	60
2018	Health care practitioners	28	27	14	13	12	5	0	58	27	88
2018	Federal regulators	19	33	19	15	12	2	0	53	28	575
2018	Compliance, inspection and enforcement	20	33	19	16	8	3	1	55	25	433
2018	Communications or public affairs	25	38	11	12	7	6	1	67	21	195
2018	Access to information and privacy	41	31	16	7	3	2	0	73	11	52
2018	Security	26	23	26	13	12	0	0	50	24	35
2018	Science and technology	20	29	20	16	12	2	1	50	29	515
2018	Legal services	32	25	12	5	21	5	0	61	27	18
2018	Administration and operations	31	32	14	11	9	3	0	65	20	493
2018	Human resources	21	34	21	13	9	2	0	57	22	192
2018	Financial management	18	38	17	13	10	4	0	58	25	145
2018	Procurement	29	35	10	15	5	0	5	68	22	19
2018	Real property	8	39	26	16	6	4	0	49	24	24
2018	Information management	25	31	22	10	10	2	0	57	20	124
2018	Information technology	19	27	25	11	14	3	1	48	26	145
2018	Evaluation	17	30	18	20	8	7	0	50	30	353
2018	Data sciences	20	41	15	14	9	1	0	62	23	79
2018	Policy	22	37	15	15	7	3	1	61	23	378
2018	Project management	25	35	14	13	10	4	0	62	24	153
2018	Other services to the public	11	37	17	19	16	0	0	48	35	52
2018	None of the above	18	30	18	15	14	5	0	51	31	149
2017	Client contact centre	19	39	16	13	11	1	1	59	25	139
2017	Health care practitioners	22	31	16	16	12	2	0	55	29	381
2017	Federal regulators	20	30	15	19	13	3	0	51	33	563
2017	Compliance, inspection and enforcement	17	34	18	15	14	1	0	51	30	393
2017	Communications or public affairs	29	35	14	12	5	3	0	67	18	223
2017	Access to information and privacy	44	33	11	10	2	0	0	77	12	59
2017	Security	19	29	16	27	9	0	0	48	36	38
2017	Science and technology	16	29	20	18	15	2	0	45	34	607
2017	Legal services	31	25	28	9	0	6	0	60	10	21
2017	Administration and operations	27	31	16	13	9	3	1	60	23	896
2017	Human resources	23	43	12	11	7	3	0	68	19	245
2017	Financial management	31	36	14	10	7	2	0	68	18	211
2017	Procurement	20	30	17	13	15	5	0	53	30	36
2017	Real property	33	18	15	14	18	2	0	52	33	51
2017	Materiel management	16	6	25	28	6	10	10	27	41	14
2017	Information management	30	29	15	13	11	2	0	60	24	160
2017	Information technology	24	31	20	15	9	1	1	56	24	217
2017	Evaluation	20	27	19	20	12	2	0	48	33	335
2017	Data sciences	23	39	9	16	9	3	0	64	26	97
2017	Policy	20	34	10	21	11	4	0	56	34	509
2017	Project management	23	38	14	11	11	3	0	63	23	230
2017	Other services to the public	24	37	10	19	7	2	0	63	27	88
2017	None of the above	26	29	15	15	12	3	0	57	28	356
2014	Client contact centre	13	28	18	22	15	3	1	43	38	178
2014	Health care practitioners	14	27	18	21	17	2	0	43	39	514
2014	Federal regulators	14	30	19	21	13	2	1	46	35	724
2014	Compliance, inspection and enforcement	18	33	19	16	12	1	1	52	29	429
2014	Communications or public affairs	24	32	12	19	12	2	0	57	32	262
2014	Access to information and privacy	17	36	25	14	8	0	0	53	22	36
2014	Security	18	24	29	15	14	0	0	42	29	51
2014	Science and technology	14	30	18	22	14	2	0	44	37	727
2014	Legal services	38	39	23	0	0	0	0	77	0	29
2014	Administration and operations	19	29	17	17	14	2	0	50	32	1149
2014	Human resources	21	34	14	17	12	2	0	57	29	296
2014	Financial management	25	34	15	15	10	2	0	60	25	297
2014	Procurement	19	32	19	12	15	2	0	53	28	39
2014	Real property	29	21	19	15	14	2	0	52	29	84
2014	Materiel management	27	46	10	0	17	0	0	73	17	13
2014	Information management	18	27	18	17	16	2	2	48	34	216
2014	Information technology	16	26	19	21	14	4	0	44	37	285
2014	Evaluation	12	29	21	18	17	2	0	42	36	416
2014	Other services to the public	19	20	20	20	15	5	1	42	37	165
2014	None of the above	14	26	18	21	17	4	1	41	39	623

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	20	22	22	11	19	3	1	45	32	93
2019	Health care practitioners	22	21	21	12	17	2	5	46	31	128
2019	Federal regulators	20	30	16	16	16	2	1	51	33	629
2019	Compliance, inspection and enforcement	20	28	18	17	13	2	2	50	31	526
2019	Communications or public affairs	22	30	20	10	16	1	0	53	27	217
2019	Access to information and privacy	31	33	7	14	10	2	3	68	25	72
2019	Security	21	22	19	13	22	3	0	44	36	59
2019	Science and technology	19	24	14	17	22	2	1	45	41	641
2019	Legal services	8	31	22	7	26	7	0	41	35	25
2019	Administration and operations	24	29	14	15	14	3	1	56	30	614
2019	Human resources	24	31	13	15	13	3	1	57	30	268
2019	Financial management	24	28	18	15	13	2	1	53	29	180
2019	Procurement	25	30	17	14	10	0	4	58	24	44
2019	Real property	27	30	13	13	11	2	3	60	26	50
2019	Materiel management	43	41	7	9	0	0	0	84	9	10
2019	Information management	21	23	18	17	17	3	1	46	36	141
2019	Information technology	23	29	12	15	17	3	2	55	33	203
2019	Evaluation	13	23	19	19	21	4	2	38	42	388
2019	Data sciences	21	30	12	15	16	1	6	55	33	79
2019	Policy	23	30	15	14	13	2	1	56	29	442
2019	Project management	21	31	19	13	12	2	1	53	27	187
2019	Other services to the public	12	23	23	13	23	2	4	37	38	51
2019	None of the above	18	26	15	14	19	5	2	47	36	200
2018	Client contact centre	20	25	14	20	21	0	0	45	41	60
2018	Health care practitioners	20	33	9	11	18	6	4	58	32	88
2018	Federal regulators	18	28	13	19	19	2	2	48	39	573
2018	Compliance, inspection and enforcement	16	37	15	13	16	3	1	55	30	431
2018	Communications or public affairs	17	33	12	15	15	4	4	54	33	196
2018	Access to information and privacy	32	36	17	5	9	0	0	69	14	52
2018	Security	21	23	13	21	21	2	0	45	42	35
2018	Science and technology	16	22	14	20	18	4	5	43	42	516
2018	Legal services	17	21	27	5	26	5	0	39	33	18
2018	Administration and operations	21	29	17	12	17	3	2	52	31	494
2018	Human resources	24	35	18	10	11	1	0	60	22	191
2018	Financial management	16	26	19	19	15	3	3	44	35	146
2018	Procurement	25	35	15	4	15	0	5	63	21	19
2018	Real property	11	36	25	11	13	4	0	49	25	24
2018	Information management	18	29	17	14	19	2	2	48	34	124
2018	Information technology	16	23	13	17	25	4	3	41	45	145
2018	Evaluation	17	25	18	17	17	3	2	45	36	354
2018	Data sciences	20	35	13	20	8	2	1	58	29	79
2018	Policy	22	33	14	12	13	3	2	58	26	379
2018	Project management	22	28	17	14	13	5	1	53	29	152
2018	Other services to the public	11	26	25	12	26	0	0	37	38	52
2018	None of the above	12	30	14	17	22	4	2	44	41	149
2017	Client contact centre	18	24	26	15	14	1	1	43	30	138
2017	Health care practitioners	16	24	18	13	18	6	4	45	34	383
2017	Federal regulators	20	23	13	21	20	2	1	44	42	563
2017	Compliance, inspection and enforcement	14	25	14	18	25	2	1	40	45	392
2017	Communications or public affairs	21	33	10	16	17	3	0	56	33	224
2017	Access to information and privacy	43	21	15	8	10	3	0	66	18	60
2017	Security	13	12	9	13	43	0	9	28	62	37
2017	Science and technology	13	22	16	20	23	3	2	37	45	608
2017	Legal services	27	15	14	19	25	0	0	42	44	21
2017	Administration and operations	21	24	13	17	21	3	2	46	40	896
2017	Human resources	22	28	13	15	14	5	3	54	31	244
2017	Financial management	26	27	15	13	17	2	0	54	31	209
2017	Procurement	15	24	21	9	22	5	3	43	34	36
2017	Real property	20	21	15	16	23	3	2	44	41	51
2017	Materiel management	16	12	14	23	25	0	10	31	53	14
2017	Information management	17	28	14	12	26	3	1	47	39	161
2017	Information technology	15	20	15	17	29	2	1	37	47	216
2017	Evaluation	15	23	16	22	20	3	1	40	44	333
2017	Data sciences	23	29	9	21	14	2	1	54	36	97
2017	Policy	21	26	12	18	18	4	1	49	38	512
2017	Project management	16	29	13	16	21	3	1	48	39	230
2017	Other services to the public	18	27	20	5	25	2	3	48	31	89
2017	None of the above	21	22	14	17	20	4	2	46	39	354
2014	Client contact centre	11	19	19	20	23	4	5	33	47	177
2014	Health care practitioners	13	25	14	18	23	4	4	41	44	515
2014	Federal regulators	13	24	15	26	20	2	2	38	47	724
2014	Compliance, inspection and enforcement	12	24	17	20	24	1	2	37	45	429
2014	Communications or public affairs	18	26	10	18	23	1	3	47	43	261
2014	Access to information and privacy	17	25	25	11	19	3	0	43	31	36
2014	Security	14	12	29	7	35	2	0	27	43	51
2014	Science and technology	12	20	13	23	27	4	2	34	53	727
2014	Legal services	34	22	31	7	7	0	0	55	13	29
2014	Administration and operations	13	24	14	18	26	3	2	39	46	1148
2014	Human resources	13	27	15	19	22	2	3	42	42	297
2014	Financial management	16	27	13	19	21	2	2	45	42	297
2014	Procurement	5	22	17	17	39	0	0	27	56	39
2014	Real property	22	16	20	17	20	3	2	40	39	84
2014	Materiel management	6	24	11	12	41	0	6	32	56	12
2014	Information management	12	22	18	15	26	3	4	36	44	216
2014	Information technology	13	23	13	17	29	1	3	38	49	285
2014	Evaluation	9	18	13	24	31	3	2	28	58	416
2014	Other services to the public	17	13	18	19	27	3	2	32	49	164
2014	None of the above	11	20	16	21	28	2	3	32	51	624

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	55	23	12	2	1	2	5	84	3	93
2019	Health care practitioners	49	27	12	2	4	0	5	80	7	128
2019	Federal regulators	46	27	15	6	3	1	3	76	9	627
2019	Compliance, inspection and enforcement	41	30	18	4	3	0	3	74	7	526
2019	Communications or public affairs	42	28	15	7	5	1	2	72	13	217
2019	Access to information and privacy	57	23	8	3	6	0	2	83	9	72
2019	Security	59	30	9	0	2	1	0	90	2	57
2019	Science and technology	50	27	13	4	3	0	3	79	7	638
2019	Legal services	46	25	16	4	9	0	0	71	12	26
2019	Administration and operations	54	23	11	4	3	1	5	81	8	613
2019	Human resources	56	23	9	5	2	1	4	83	7	265
2019	Financial management	49	23	15	4	4	3	3	77	8	179
2019	Procurement	54	27	7	7	0	0	5	85	8	43
2019	Real property	58	16	8	8	1	0	9	81	10	50
2019	Materiel management	77	7	8	8	0	0	0	84	8	11
2019	Information management	51	26	5	7	3	1	6	83	11	139
2019	Information technology	56	21	11	5	3	1	3	80	8	203
2019	Evaluation	50	24	11	5	3	1	6	79	9	389
2019	Data sciences	61	18	10	4	2	0	5	83	6	80
2019	Policy	43	28	17	4	5	0	3	73	10	443
2019	Project management	50	28	11	4	5	1	1	80	9	188
2019	Other services to the public	48	23	6	9	2	0	12	81	12	51
2019	None of the above	56	22	11	4	4	1	2	80	8	200

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	55	16	2	7	3	2	15	85	12	92
2019	Health care practitioners	52	12	8	6	7	2	14	76	15	128
2019	Federal regulators	43	16	11	7	11	2	11	67	21	626
2019	Compliance, inspection and enforcement	52	15	13	6	5	2	8	74	12	526
2019	Communications or public affairs	50	11	8	8	12	0	11	68	23	216
2019	Access to information and privacy	65	8	3	3	10	0	10	82	15	70
2019	Security	44	15	16	7	12	1	6	63	20	58
2019	Science and technology	52	15	11	5	6	1	10	75	13	640
2019	Legal services	49	21	8	3	7	0	12	80	12	26
2019	Administration and operations	55	12	9	5	6	1	11	77	13	614
2019	Human resources	48	8	11	7	12	0	14	66	22	265
2019	Financial management	51	14	8	5	10	2	10	74	17	179
2019	Procurement	56	10	10	0	9	2	13	78	11	43
2019	Real property	48	7	3	12	9	2	19	70	26	50
2019	Materiel management	57	14	23	0	7	0	0	71	7	11
2019	Information management	41	14	15	7	8	1	15	65	18	142
2019	Information technology	55	11	7	6	9	2	10	75	17	203
2019	Evaluation	42	16	13	5	10	3	11	68	18	387
2019	Data sciences	48	11	9	13	4	2	13	70	20	79
2019	Policy	48	12	12	8	12	0	8	66	22	443
2019	Project management	44	16	12	7	10	1	10	67	20	188
2019	Other services to the public	49	8	10	4	8	3	18	72	15	51
2019	None of the above	52	9	9	4	9	3	14	74	16	198

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	54	14	14	4	5	3	5	74	11	90
2019	Health care practitioners	39	27	16	6	7	1	4	70	14	128
2019	Federal regulators	41	26	18	8	4	1	2	69	12	625
2019	Compliance, inspection and enforcement	41	29	16	8	2	1	1	73	11	527
2019	Communications or public affairs	48	24	15	4	5	2	3	75	9	215
2019	Access to information and privacy	60	14	13	5	3	2	3	78	8	72
2019	Security	25	25	21	9	15	4	2	52	25	58
2019	Science and technology	40	27	19	7	4	1	3	70	11	639
2019	Legal services	49	12	14	9	10	0	5	64	20	26
2019	Administration and operations	48	25	13	5	4	2	3	77	9	614
2019	Human resources	42	26	19	5	5	1	2	69	11	267
2019	Financial management	53	23	12	5	3	2	2	79	8	180
2019	Procurement	51	18	20	2	3	0	7	73	5	43
2019	Real property	43	23	16	6	3	0	9	72	10	50
2019	Materiel management	57	8	29	0	7	0	0	65	7	11
2019	Information management	44	27	18	5	3	0	3	73	8	141
2019	Information technology	48	28	13	3	4	2	1	79	8	202
2019	Evaluation	34	29	19	8	6	2	3	66	14	388
2019	Data sciences	42	18	19	7	4	2	6	67	12	79
2019	Policy	50	26	12	7	2	0	3	79	9	443
2019	Project management	46	27	14	5	5	1	3	75	10	187
2019	Other services to the public	32	26	24	2	6	0	10	65	9	51
2019	None of the above	48	24	14	5	6	2	1	75	11	199

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	52	11	14	3	8	8	5	72	12	91
2019	Health care practitioners	41	21	16	5	9	4	5	67	15	128
2019	Federal regulators	39	22	17	10	7	2	4	65	18	623
2019	Compliance, inspection and enforcement	34	25	18	11	5	3	3	63	17	526
2019	Communications or public affairs	47	20	10	5	8	4	6	74	15	214
2019	Access to information and privacy	57	11	15	8	3	4	3	73	11	71
2019	Security	26	23	22	10	14	5	0	52	25	58
2019	Science and technology	37	21	19	10	5	3	5	63	16	639
2019	Legal services	40	21	11	9	7	3	9	70	18	26
2019	Administration and operations	43	21	16	7	6	4	5	70	13	610
2019	Human resources	43	21	16	7	6	2	6	69	14	265
2019	Financial management	47	20	13	9	5	4	2	72	14	179
2019	Procurement	48	16	19	5	5	0	7	68	11	43
2019	Real property	28	30	16	6	6	4	9	68	14	50
2019	Materiel management	57	8	29	0	7	0	0	65	7	11
2019	Information management	37	29	15	10	5	2	2	69	15	140
2019	Information technology	43	26	12	8	3	6	2	74	12	202
2019	Evaluation	30	21	20	11	10	3	4	56	22	387
2019	Data sciences	38	15	21	7	6	6	6	61	16	78
2019	Policy	43	21	15	10	6	2	4	68	17	439
2019	Project management	45	18	19	7	5	3	4	67	13	186
2019	Other services to the public	30	25	21	0	9	2	13	65	11	51
2019	None of the above	44	20	17	6	7	2	5	68	14	199

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	46	17	13	1	4	7	12	77	6	91
2019	Health care practitioners	42	17	8	7	14	3	9	67	24	127
2019	Federal regulators	50	17	12	6	5	3	7	74	12	622
2019	Compliance, inspection and enforcement	30	19	17	16	14	1	3	51	32	526
2019	Communications or public affairs	62	13	7	4	6	2	7	82	10	215
2019	Access to information and privacy	65	15	8	2	1	4	4	87	4	72
2019	Security	47	12	15	14	7	2	3	62	22	57
2019	Science and technology	43	15	15	9	9	4	5	64	20	638
2019	Legal services	61	12	4	3	7	12	0	84	12	26
2019	Administration and operations	53	15	9	7	6	4	6	75	14	611
2019	Human resources	55	12	9	9	10	1	5	71	19	267
2019	Financial management	54	13	9	5	6	3	10	77	13	178
2019	Procurement	66	7	10	7	3	0	7	78	11	43
2019	Real property	39	18	15	6	6	6	10	68	14	50
2019	Materiel management	61	23	16	0	0	0	0	84	0	11
2019	Information management	45	15	18	5	8	3	6	65	15	141
2019	Information technology	54	15	11	5	7	3	4	74	14	202
2019	Evaluation	45	16	14	6	5	7	7	71	13	389
2019	Data sciences	56	14	8	6	4	4	9	80	11	77
2019	Policy	67	12	5	2	4	2	8	87	7	440
2019	Project management	55	18	10	6	2	3	6	80	8	186
2019	Other services to the public	36	19	12	9	5	5	14	67	18	50
2019	None of the above	49	16	12	8	8	2	6	70	17	200

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	67	15	4	2	1	5	5	92	4	93
2019	Health care practitioners	73	10	5	1	1	3	6	92	2	126
2019	Federal regulators	75	14	4	1	1	2	4	94	2	623
2019	Compliance, inspection and enforcement	74	12	6	2	1	2	4	90	4	525
2019	Communications or public affairs	75	9	6	2	1	3	4	90	4	216
2019	Access to information and privacy	69	14	7	3	5	1	1	85	8	71
2019	Security	62	15	13	4	3	3	0	80	7	57
2019	Science and technology	67	17	6	2	1	1	5	90	4	637
2019	Legal services	49	13	19	3	9	0	7	66	13	26
2019	Administration and operations	54	18	12	6	3	2	4	77	10	610
2019	Human resources	74	10	7	1	2	0	4	89	3	267
2019	Financial management	66	13	9	3	4	2	3	83	7	179
2019	Procurement	58	16	7	4	5	0	9	82	10	43
2019	Real property	53	10	16	2	3	2	13	75	6	50
2019	Materiel management	85	7	8	0	0	0	0	92	0	11
2019	Information management	48	22	12	5	2	2	8	78	9	141
2019	Information technology	68	18	7	2	1	1	3	89	3	203
2019	Evaluation	71	13	6	2	2	1	6	90	4	387
2019	Data sciences	80	6	1	0	1	5	7	97	1	80
2019	Policy	81	10	2	1	0	1	4	96	1	442
2019	Project management	61	21	9	1	1	3	4	88	2	185
2019	Other services to the public	52	15	4	10	2	5	13	81	15	51
2019	None of the above	70	11	10	1	3	1	3	85	5	199

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	72	13	5	3	2	2	3	90	5	92
2019	Health care practitioners	70	6	6	1	4	7	5	87	6	128
2019	Federal regulators	74	10	5	2	3	3	3	90	4	625
2019	Compliance, inspection and enforcement	77	7	5	2	1	5	3	92	3	526
2019	Communications or public affairs	82	7	2	1	2	3	2	94	4	215
2019	Access to information and privacy	73	8	3	3	4	5	4	90	7	72
2019	Security	69	11	7	0	7	0	6	85	7	57
2019	Science and technology	75	9	5	2	3	4	3	90	4	635
2019	Legal services	69	9	7	0	4	0	11	88	4	25
2019	Administration and operations	74	8	6	2	3	3	4	88	6	611
2019	Human resources	84	3	2	1	2	3	4	93	4	267
2019	Financial management	72	5	5	4	4	6	3	86	8	177
2019	Procurement	78	10	3	0	0	3	7	97	0	43
2019	Real property	68	12	2	0	3	4	11	94	4	50
2019	Materiel management	85	8	0	0	0	7	0	100	0	11
2019	Information management	68	9	6	4	5	3	5	83	11	142
2019	Information technology	74	9	6	1	1	5	3	90	3	202
2019	Evaluation	68	11	4	3	3	7	5	89	7	387
2019	Data sciences	76	7	2	3	4	1	7	91	7	80
2019	Policy	80	6	3	2	3	2	4	91	5	441
2019	Project management	77	8	3	1	2	5	4	93	4	188
2019	Other services to the public	69	11	8	0	2	0	12	90	2	51
2019	None of the above	72	10	5	4	2	4	2	87	7	199

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	70	14	3	0	2	1	11	95	2	93
2019	Health care practitioners	72	6	4	1	1	3	12	93	2	128
2019	Federal regulators	79	7	3	1	1	1	8	95	2	626
2019	Compliance, inspection and enforcement	77	8	4	1	2	3	6	93	3	524
2019	Communications or public affairs	84	3	1	1	1	2	8	97	2	216
2019	Access to information and privacy	89	2	4	0	1	0	3	94	1	71
2019	Security	71	10	5	3	2	0	9	89	6	58
2019	Science and technology	78	7	3	0	1	1	10	95	2	635
2019	Legal services	72	3	7	0	0	0	17	91	0	26
2019	Administration and operations	76	7	4	1	2	1	9	93	3	613
2019	Human resources	79	7	2	2	2	1	8	94	4	267
2019	Financial management	75	6	2	2	3	3	9	93	5	180
2019	Procurement	77	5	2	0	0	2	13	97	0	42
2019	Real property	81	2	0	2	1	2	12	96	4	49
2019	Materiel management	85	0	0	0	8	7	0	91	9	11
2019	Information management	70	12	6	1	3	0	8	90	4	142
2019	Information technology	79	5	2	2	0	1	10	96	2	202
2019	Evaluation	76	8	2	1	0	2	11	96	2	388
2019	Data sciences	81	4	0	1	0	2	12	99	1	79
2019	Policy	81	5	2	1	1	1	9	96	2	441
2019	Project management	79	7	4	1	0	1	8	94	2	188
2019	Other services to the public	66	14	3	0	0	5	12	96	0	50
2019	None of the above	77	9	3	1	4	0	6	92	5	200

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	17	44	18	8	6	6	1	66	15	93
2019	Health care practitioners	22	37	20	9	5	6	1	63	15	128
2019	Federal regulators	20	45	16	11	4	4	0	68	16	625
2019	Compliance, inspection and enforcement	23	42	20	10	3	3	0	66	13	525
2019	Communications or public affairs	22	43	19	9	2	4	1	68	12	216
2019	Access to information and privacy	28	40	14	13	1	3	1	71	15	72
2019	Security	13	44	24	11	5	3	0	59	16	59
2019	Science and technology	17	45	21	10	3	3	1	64	14	640
2019	Legal services	26	47	11	4	0	7	6	84	4	25
2019	Administration and operations	24	41	18	7	2	5	1	70	11	614
2019	Human resources	18	47	19	10	3	3	0	67	13	268
2019	Financial management	19	40	26	6	4	4	1	62	10	178
2019	Procurement	25	38	25	7	0	4	0	66	8	43
2019	Real property	36	37	10	10	3	4	0	76	14	50
2019	Materiel management	35	50	0	8	0	7	0	91	9	11
2019	Information management	24	40	20	8	3	5	1	67	12	142
2019	Information technology	28	39	17	7	4	5	1	71	11	201
2019	Evaluation	16	42	22	7	4	9	0	63	13	389
2019	Data sciences	31	33	23	6	4	2	2	66	10	80
2019	Policy	20	43	20	11	3	3	0	65	14	443
2019	Project management	24	47	13	11	1	4	0	74	13	187
2019	Other services to the public	17	35	12	19	11	2	5	55	32	50
2019	None of the above	20	37	20	11	8	4	1	60	19	199
2018	Client contact centre	22	33	25	5	12	3	0	56	18	58
2018	Health care practitioners	30	31	23	9	5	3	0	62	14	89
2018	Federal regulators	21	36	23	10	6	5	0	60	17	578
2018	Compliance, inspection and enforcement	18	43	21	8	5	3	1	64	14	435
2018	Communications or public affairs	23	38	19	10	8	3	0	63	18	194
2018	Access to information and privacy	40	25	16	9	4	6	0	69	14	52
2018	Security	18	32	27	20	3	0	0	50	23	35
2018	Science and technology	20	36	25	9	5	5	1	59	15	517
2018	Legal services	26	28	21	5	10	10	0	60	17	18
2018	Administration and operations	26	36	20	9	5	4	0	64	14	490
2018	Human resources	24	38	20	8	6	4	0	65	14	193
2018	Financial management	20	30	29	10	9	2	0	51	19	146
2018	Procurement	30	49	5	10	5	0	0	79	16	19
2018	Real property	11	40	20	19	2	8	0	56	23	24
2018	Information management	23	31	27	13	6	0	0	54	19	124
2018	Information technology	18	37	25	9	7	4	1	58	16	146
2018	Evaluation	18	37	24	10	5	5	1	58	16	356
2018	Data sciences	26	43	21	5	2	4	0	71	8	79
2018	Policy	24	41	20	8	3	3	0	68	11	379
2018	Project management	27	39	19	6	2	7	0	71	8	153
2018	Other services to the public	13	50	19	12	7	0	0	63	19	52
2018	None of the above	10	43	19	11	9	5	3	57	22	148
2017	Client contact centre	24	33	21	10	7	5	0	60	18	139
2017	Health care practitioners	19	34	15	14	12	6	1	56	28	383
2017	Federal regulators	19	36	20	13	7	5	0	58	21	561
2017	Compliance, inspection and enforcement	16	40	22	11	5	4	0	59	17	393
2017	Communications or public affairs	25	36	19	13	5	2	1	63	18	223
2017	Access to information and privacy	30	34	20	7	1	8	0	69	9	59
2017	Security	14	40	15	3	29	0	0	53	31	38
2017	Science and technology	16	38	23	12	6	5	0	57	19	609
2017	Legal services	22	43	10	10	0	5	10	77	11	21
2017	Administration and operations	22	35	21	11	7	4	1	60	19	896
2017	Human resources	20	44	19	10	4	3	0	66	14	245
2017	Financial management	23	35	22	7	7	7	0	62	15	209
2017	Procurement	25	38	19	9	5	3	0	65	15	36
2017	Real property	28	29	18	13	11	2	0	57	24	50
2017	Materiel management	18	25	42	14	0	0	0	44	14	14
2017	Information management	21	34	20	11	9	4	1	58	21	162
2017	Information technology	19	30	30	10	7	4	0	51	18	215
2017	Evaluation	15	33	25	15	5	6	0	52	22	334
2017	Data sciences	28	43	15	8	3	3	1	73	12	97
2017	Policy	21	38	18	12	6	6	0	62	19	512
2017	Project management	19	41	19	11	6	3	0	62	18	230
2017	Other services to the public	25	29	16	16	4	10	1	61	22	89
2017	None of the above	25	30	19	11	7	6	1	60	20	357

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	38	36	11	7	3	5	0	78	10	90
2019	Health care practitioners	35	37	15	8	2	2	1	74	10	126
2019	Federal regulators	36	39	14	7	3	1	0	76	10	625
2019	Compliance, inspection and enforcement	40	40	11	7	2	1	0	80	9	526
2019	Communications or public affairs	36	42	11	7	2	2	0	79	9	214
2019	Access to information and privacy	46	36	12	3	1	0	1	83	4	71
2019	Security	38	36	15	5	5	0	0	75	10	59
2019	Science and technology	36	43	14	4	2	1	0	80	7	638
2019	Legal services	46	28	11	4	0	7	6	84	4	25
2019	Administration and operations	41	41	11	4	1	2	0	83	5	615
2019	Human resources	42	34	14	5	2	2	0	78	8	264
2019	Financial management	41	36	15	3	1	2	0	80	5	179
2019	Procurement	51	26	15	5	0	3	0	79	5	44
2019	Real property	50	26	14	4	3	4	0	78	7	50
2019	Materiel management	47	46	0	0	0	7	0	100	0	11
2019	Information management	45	31	15	5	3	1	0	77	8	140
2019	Information technology	48	35	11	1	3	2	0	85	3	201
2019	Evaluation	35	39	14	7	3	3	0	76	10	388
2019	Data sciences	56	31	6	5	2	0	0	87	7	80
2019	Policy	32	45	14	5	2	2	0	78	7	441
2019	Project management	44	35	11	7	2	2	0	80	9	188
2019	Other services to the public	31	45	11	2	12	0	0	76	13	51
2019	None of the above	46	33	11	5	4	1	0	80	9	197
2018	Client contact centre	40	40	12	2	3	3	0	83	5	58
2018	Health care practitioners	46	36	14	3	2	0	0	81	5	88
2018	Federal regulators	42	36	11	6	3	1	0	79	10	580
2018	Compliance, inspection and enforcement	42	39	10	4	3	2	0	83	6	434
2018	Communications or public affairs	41	42	8	5	1	1	0	85	7	198
2018	Access to information and privacy	43	42	5	2	6	2	0	87	8	51
2018	Security	40	38	11	9	3	0	0	78	12	35
2018	Science and technology	45	36	10	6	2	1	0	82	8	513
2018	Legal services	39	35	21	5	0	0	0	74	5	19
2018	Administration and operations	52	34	6	5	2	1	0	87	7	491
2018	Human resources	41	44	9	5	1	0	0	85	6	194
2018	Financial management	46	33	14	4	3	1	0	80	7	144
2018	Procurement	61	15	20	5	0	0	0	75	5	19
2018	Real property	43	26	21	6	4	0	0	69	11	24
2018	Information management	44	38	14	1	3	1	0	82	3	124
2018	Information technology	45	37	11	4	1	1	1	84	5	146
2018	Evaluation	43	39	11	3	2	2	0	84	5	355
2018	Data sciences	49	42	4	4	1	0	0	91	5	79
2018	Policy	43	38	9	6	1	2	0	83	8	379
2018	Project management	45	37	8	6	1	3	0	85	7	151
2018	Other services to the public	39	41	12	4	2	0	2	81	6	52
2018	None of the above	41	36	10	6	5	2	0	79	11	151
2017	Client contact centre	37	37	13	9	4	1	0	74	13	138
2017	Health care practitioners	37	36	11	7	5	4	0	76	13	383
2017	Federal regulators	39	41	10	7	2	1	0	81	9	564
2017	Compliance, inspection and enforcement	36	46	8	4	5	2	0	83	9	392
2017	Communications or public affairs	38	40	9	9	2	1	0	79	11	224
2017	Access to information and privacy	54	37	3	0	0	7	0	97	0	60
2017	Security	26	36	31	5	0	3	0	64	5	38
2017	Science and technology	36	44	11	5	2	2	0	82	7	609
2017	Legal services	36	43	16	0	0	6	0	83	0	21
2017	Administration and operations	43	38	11	4	2	2	0	82	7	895
2017	Human resources	41	44	8	3	2	2	0	86	6	246
2017	Financial management	44	34	10	4	3	4	0	82	8	211
2017	Procurement	50	28	11	0	5	6	0	82	6	35
2017	Real property	45	33	14	4	4	0	0	78	8	51
2017	Materiel management	58	32	10	0	0	0	0	90	0	14
2017	Information management	41	37	16	2	4	1	1	79	5	161
2017	Information technology	40	44	9	4	2	0	0	84	7	217
2017	Evaluation	38	44	9	5	1	2	0	84	6	334
2017	Data sciences	43	44	9	2	1	1	0	88	3	97
2017	Policy	32	43	11	9	3	2	0	77	12	511
2017	Project management	44	37	9	6	3	0	0	81	9	230
2017	Other services to the public	48	39	7	4	2	0	0	86	7	89
2017	None of the above	47	29	13	6	3	3	0	78	9	357
2014	Client contact centre	32	45	14	3	3	2	2	80	5	178
2014	Health care practitioners	35	36	12	9	4	3	0	74	14	515
2014	Federal regulators	43	37	10	6	3	2	0	81	9	723
2014	Compliance, inspection and enforcement	39	43	11	3	2	2	0	83	5	429
2014	Communications or public affairs	47	33	9	6	4	1	0	81	10	261
2014	Access to information and privacy	39	30	19	8	0	3	0	71	9	36
2014	Security	34	42	17	3	2	2	0	77	6	51
2014	Science and technology	44	38	11	4	1	2	0	83	6	727
2014	Legal services	56	24	17	0	0	4	0	83	0	29
2014	Administration and operations	42	38	11	4	3	1	0	82	7	1151
2014	Human resources	43	44	9	2	1	2	0	88	3	297
2014	Financial management	48	33	10	3	4	2	0	83	7	297
2014	Procurement	20	46	22	2	5	5	0	69	8	39
2014	Real property	42	39	14	1	1	1	1	83	2	84
2014	Materiel management	27	52	21	0	0	0	0	79	0	13
2014	Information management	44	37	12	5	1	0	0	82	7	216
2014	Information technology	44	33	12	5	3	3	0	79	8	285
2014	Evaluation	39	40	11	3	4	4	0	82	7	416
2014	Other services to the public	40	28	16	7	5	2	1	71	12	165
2014	None of the above	34	38	15	6	3	3	0	75	9	624

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	42	35	15	3	0	4	1	81	3	92
2019	Health care practitioners	41	31	21	4	2	2	0	73	6	126
2019	Federal regulators	44	34	14	4	1	3	0	80	5	626
2019	Compliance, inspection and enforcement	47	31	12	4	2	3	0	81	6	526
2019	Communications or public affairs	38	36	16	4	1	5	1	78	5	216
2019	Access to information and privacy	55	32	5	1	1	3	3	92	3	72
2019	Security	47	26	17	0	5	4	0	76	5	59
2019	Science and technology	42	34	14	3	2	4	0	80	5	636
2019	Legal services	53	30	13	0	0	0	4	86	0	24
2019	Administration and operations	48	34	11	3	1	3	1	85	4	608
2019	Human resources	53	32	6	3	2	3	0	88	5	267
2019	Financial management	48	33	14	1	1	3	0	83	3	178
2019	Procurement	53	26	14	3	0	5	0	83	3	43
2019	Real property	57	27	5	5	2	4	0	87	8	49
2019	Materiel management	53	40	0	0	0	7	0	100	0	11
2019	Information management	48	29	12	3	3	4	1	81	6	140
2019	Information technology	47	35	10	2	2	4	0	86	4	203
2019	Evaluation	42	33	13	4	2	4	0	79	7	387
2019	Data sciences	59	19	11	4	1	6	1	83	5	80
2019	Policy	41	38	12	4	1	4	0	82	5	440
2019	Project management	45	36	8	6	1	3	1	84	7	185
2019	Other services to the public	42	36	14	1	7	0	0	78	8	51
2019	None of the above	51	26	13	4	4	2	0	79	8	197
2018	Client contact centre	45	32	12	5	3	3	0	80	8	59
2018	Health care practitioners	47	32	14	1	2	4	0	83	3	87
2018	Federal regulators	43	34	12	4	3	5	0	81	7	580
2018	Compliance, inspection and enforcement	39	41	11	2	3	4	0	83	5	435
2018	Communications or public affairs	44	37	9	4	1	6	0	86	5	196
2018	Access to information and privacy	49	38	7	2	4	0	0	87	5	52
2018	Security	36	33	22	3	6	0	0	69	8	35
2018	Science and technology	42	36	12	4	2	4	1	81	6	512
2018	Legal services	40	39	21	0	0	0	0	79	0	19
2018	Administration and operations	53	30	10	3	3	2	0	84	6	492
2018	Human resources	44	44	7	1	1	3	0	91	2	194
2018	Financial management	46	27	19	5	2	1	0	74	7	143
2018	Procurement	56	9	35	0	0	0	0	65	0	19
2018	Real property	36	32	20	9	2	0	0	69	11	23
2018	Information management	40	36	13	3	2	5	0	80	6	123
2018	Information technology	46	35	13	3	1	2	0	82	5	146
2018	Evaluation	45	33	12	4	1	5	0	83	5	354
2018	Data sciences	46	38	7	2	1	5	0	88	4	79
2018	Policy	48	36	8	3	1	3	0	86	5	379
2018	Project management	42	40	11	4	0	2	1	84	4	151
2018	Other services to the public	33	43	15	7	0	0	2	77	8	52
2018	None of the above	45	29	15	3	5	2	1	77	8	150
2017	Client contact centre	34	37	16	5	5	1	1	73	11	138
2017	Health care practitioners	38	32	16	3	3	6	1	75	7	378
2017	Federal regulators	42	34	13	4	2	4	1	80	6	564
2017	Compliance, inspection and enforcement	40	37	12	4	3	3	0	80	8	393
2017	Communications or public affairs	43	36	11	3	2	4	0	83	5	223
2017	Access to information and privacy	48	35	5	4	0	5	4	90	4	59
2017	Security	30	23	23	2	0	22	0	68	3	38
2017	Science and technology	39	40	12	2	3	4	1	83	5	608
2017	Legal services	32	33	25	0	0	10	0	73	0	21
2017	Administration and operations	43	32	15	3	3	3	1	78	7	896
2017	Human resources	41	41	12	1	1	3	0	85	2	245
2017	Financial management	46	30	12	3	4	5	0	80	8	210
2017	Procurement	35	29	26	3	5	3	0	65	8	36
2017	Real property	53	19	16	4	6	2	0	74	10	51
2017	Materiel management	34	47	19	0	0	0	0	81	0	14
2017	Information management	49	29	15	0	4	3	0	81	4	162
2017	Information technology	39	41	11	4	1	3	0	83	5	217
2017	Evaluation	39	40	12	2	2	5	0	83	4	333
2017	Data sciences	40	44	9	3	1	2	0	86	5	97
2017	Policy	37	37	13	4	4	5	0	78	8	513
2017	Project management	46	34	12	3	4	1	0	80	8	230
2017	Other services to the public	47	26	19	2	3	3	0	76	5	89
2017	None of the above	45	31	13	4	3	5	0	80	7	356
2014	Client contact centre	34	36	17	3	4	4	1	75	7	178
2014	Health care practitioners	40	35	14	4	2	4	0	79	6	513
2014	Federal regulators	50	30	11	3	2	4	0	84	5	723
2014	Compliance, inspection and enforcement	42	39	11	3	2	3	0	84	5	430
2014	Communications or public affairs	45	31	10	4	3	7	0	82	8	262
2014	Access to information and privacy	42	36	11	6	0	6	0	82	6	36
2014	Security	42	33	14	9	2	0	0	75	11	51
2014	Science and technology	47	37	10	2	1	2	1	86	4	726
2014	Legal services	46	30	13	0	0	10	0	85	0	29
2014	Administration and operations	44	37	11	3	2	3	0	84	5	1150
2014	Human resources	49	39	7	1	1	2	0	91	2	296
2014	Financial management	47	32	10	3	3	4	1	83	7	297
2014	Procurement	20	37	24	7	8	5	0	59	16	39
2014	Real property	50	31	15	1	1	1	1	82	2	84
2014	Materiel management	37	36	27	0	0	0	0	73	0	13
2014	Information management	47	32	13	2	2	3	1	82	4	216
2014	Information technology	47	30	12	3	2	5	0	82	5	285
2014	Evaluation	43	34	12	2	3	6	0	82	5	416
2014	Other services to the public	42	33	14	6	1	4	0	78	7	165
2014	None of the above	38	38	12	4	1	7	1	82	6	623

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	45	38	8	5	2	2	0	84	7	93
2019	Health care practitioners	55	28	9	4	4	0	0	83	8	127
2019	Federal regulators	51	33	10	3	2	0	0	85	5	625
2019	Compliance, inspection and enforcement	53	34	8	2	2	0	0	88	4	526
2019	Communications or public affairs	50	38	7	5	0	0	0	88	5	217
2019	Access to information and privacy	57	31	7	3	1	0	0	88	5	72
2019	Security	53	29	12	3	3	0	0	81	7	59
2019	Science and technology	49	34	11	4	1	0	0	84	5	642
2019	Legal services	44	33	20	4	0	0	0	77	4	25
2019	Administration and operations	55	34	7	3	1	0	0	89	4	614
2019	Human resources	54	33	8	2	2	1	0	87	4	267
2019	Financial management	57	29	9	2	2	1	0	87	4	180
2019	Procurement	58	32	5	3	0	3	0	92	3	43
2019	Real property	57	23	6	8	3	2	0	82	12	50
2019	Materiel management	77	16	0	0	0	0	7	100	0	11
2019	Information management	49	31	13	4	3	0	0	80	7	141
2019	Information technology	55	29	11	3	1	1	0	85	4	203
2019	Evaluation	47	36	9	5	2	1	0	84	7	389
2019	Data sciences	61	27	7	2	1	0	1	89	4	80
2019	Policy	52	34	8	5	1	1	0	86	6	443
2019	Project management	53	33	8	5	1	0	0	87	6	188
2019	Other services to the public	54	25	11	4	4	2	0	81	8	51
2019	None of the above	55	26	11	4	3	1	0	82	8	199
2018	Client contact centre	55	31	8	2	4	0	0	86	6	59
2018	Health care practitioners	60	27	9	2	2	0	0	87	4	89
2018	Federal regulators	47	36	8	6	4	0	0	82	10	576
2018	Compliance, inspection and enforcement	48	37	8	3	3	1	0	87	6	433
2018	Communications or public affairs	47	43	3	4	1	2	0	92	6	194
2018	Access to information and privacy	51	36	9	0	4	0	0	87	4	52
2018	Security	44	34	19	0	3	0	0	78	3	35
2018	Science and technology	51	32	11	3	2	0	0	84	6	510
2018	Legal services	40	50	10	0	0	0	0	90	0	19
2018	Administration and operations	56	31	6	3	3	0	0	88	6	488
2018	Human resources	45	42	7	3	2	0	0	87	5	194
2018	Financial management	51	29	12	5	3	0	0	80	8	142
2018	Procurement	65	20	10	5	0	0	0	85	5	19
2018	Real property	43	20	31	6	0	0	0	63	6	24
2018	Information management	49	33	11	4	3	0	0	82	6	122
2018	Information technology	44	39	10	4	2	1	1	84	6	145
2018	Evaluation	48	37	7	4	2	1	0	86	7	354
2018	Data sciences	64	27	5	3	1	0	0	91	4	78
2018	Policy	55	34	6	2	2	0	0	90	4	377
2018	Project management	47	41	9	2	2	0	0	88	4	151
2018	Other services to the public	47	31	15	5	2	0	0	78	7	52
2018	None of the above	46	28	11	8	6	1	0	75	14	150
2017	Client contact centre	41	39	9	7	4	0	0	80	11	139
2017	Health care practitioners	42	32	10	8	7	0	0	75	15	383
2017	Federal regulators	45	38	10	5	2	0	0	83	7	564
2017	Compliance, inspection and enforcement	44	41	8	4	4	0	0	85	8	392
2017	Communications or public affairs	44	39	11	4	2	1	0	83	6	223
2017	Access to information and privacy	64	32	3	0	0	0	0	97	0	60
2017	Security	33	50	7	2	7	0	0	84	9	38
2017	Science and technology	42	41	8	5	4	1	0	83	9	607
2017	Legal services	37	63	0	0	0	0	0	100	0	21
2017	Administration and operations	47	35	9	5	4	0	0	82	9	895
2017	Human resources	49	35	10	5	2	0	0	84	6	245
2017	Financial management	48	36	8	3	4	2	0	85	7	211
2017	Procurement	44	31	11	9	5	0	0	75	14	35
2017	Real property	48	24	11	3	11	2	0	74	15	51
2017	Materiel management	53	47	0	0	0	0	0	100	0	14
2017	Information management	49	31	10	4	5	1	0	81	9	161
2017	Information technology	48	37	10	3	2	0	0	85	5	217
2017	Evaluation	46	40	7	5	2	0	0	86	7	335
2017	Data sciences	50	37	9	4	0	0	0	87	4	97
2017	Policy	41	41	9	6	3	0	0	82	9	512
2017	Project management	47	41	5	4	3	0	0	87	7	230
2017	Other services to the public	60	26	9	2	4	0	0	85	5	88
2017	None of the above	48	31	9	6	5	1	0	79	11	357
2014	Client contact centre	36	43	10	6	4	0	1	80	10	178
2014	Health care practitioners	38	39	11	6	6	0	0	78	12	515
2014	Federal regulators	47	35	9	5	2	1	0	83	7	723
2014	Compliance, inspection and enforcement	46	40	6	4	3	0	0	87	7	430
2014	Communications or public affairs	56	29	6	6	3	0	0	85	8	262
2014	Access to information and privacy	34	44	17	6	0	0	0	78	6	36
2014	Security	42	38	10	5	4	0	0	81	9	51
2014	Science and technology	45	37	10	5	2	0	0	83	7	727
2014	Legal services	53	44	3	0	0	0	0	97	0	29
2014	Administration and operations	45	39	10	4	3	0	0	84	6	1149
2014	Human resources	51	36	8	3	2	0	0	88	5	297
2014	Financial management	48	39	6	4	3	0	0	87	7	297
2014	Procurement	32	44	14	0	10	0	0	76	10	39
2014	Real property	48	33	10	6	1	0	3	83	7	84
2014	Materiel management	27	41	26	6	0	0	0	68	6	13
2014	Information management	46	35	8	8	3	0	0	82	10	216
2014	Information technology	48	32	9	8	2	0	0	81	10	285
2014	Evaluation	45	36	10	5	4	1	0	82	9	415
2014	Other services to the public	43	31	10	9	8	0	0	74	16	165
2014	None of the above	41	40	9	6	4	1	0	82	10	623

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	38	18	9	3	0	0	70	12	92
2019	Health care practitioners	46	25	14	7	6	1	0	72	13	128
2019	Federal regulators	42	33	14	7	3	0	0	75	10	624
2019	Compliance, inspection and enforcement	42	37	12	7	3	0	0	78	10	526
2019	Communications or public affairs	39	37	14	7	3	0	0	76	10	216
2019	Access to information and privacy	50	30	10	5	4	1	0	81	9	72
2019	Security	32	26	18	12	10	2	0	59	23	59
2019	Science and technology	41	33	16	7	3	0	0	74	9	639
2019	Legal services	35	38	23	4	0	0	0	73	4	25
2019	Administration and operations	47	32	12	5	3	1	0	80	8	610
2019	Human resources	39	35	17	4	4	1	0	75	8	268
2019	Financial management	49	29	15	3	3	1	0	79	6	179
2019	Procurement	49	30	11	2	3	5	0	83	5	43
2019	Real property	40	31	16	8	4	2	0	72	12	50
2019	Materiel management	77	8	15	0	0	0	0	85	0	11
2019	Information management	36	34	14	8	8	0	0	70	16	141
2019	Information technology	37	30	21	7	4	1	1	67	11	203
2019	Evaluation	42	36	13	6	3	0	0	78	9	387
2019	Data sciences	50	29	13	5	4	0	0	79	9	80
2019	Policy	39	36	15	6	2	1	0	76	9	441
2019	Project management	39	34	16	8	3	1	0	73	11	188
2019	Other services to the public	41	37	10	2	9	2	0	79	11	51
2019	None of the above	45	25	15	7	8	1	0	70	14	200
2018	Client contact centre	37	42	8	3	8	2	0	81	11	59
2018	Health care practitioners	42	33	15	6	4	1	0	75	10	88
2018	Federal regulators	39	34	15	6	5	0	0	74	11	579
2018	Compliance, inspection and enforcement	37	38	14	4	5	2	0	76	9	433
2018	Communications or public affairs	37	32	18	8	5	0	0	69	13	198
2018	Access to information and privacy	46	32	13	4	6	0	0	78	9	50
2018	Security	33	29	20	9	9	0	0	62	18	34
2018	Science and technology	41	31	17	8	3	0	0	72	11	512
2018	Legal services	43	30	22	5	0	0	0	73	5	18
2018	Administration and operations	48	30	13	5	3	1	0	79	8	493
2018	Human resources	32	40	15	8	5	0	0	72	13	194
2018	Financial management	39	29	20	5	4	3	0	70	10	145
2018	Procurement	60	20	15	0	5	0	0	80	5	19
2018	Real property	19	32	32	15	2	0	0	51	17	24
2018	Information management	36	33	21	6	3	0	0	70	10	124
2018	Information technology	26	31	28	9	5	2	0	58	14	145
2018	Evaluation	42	30	20	5	3	1	0	72	8	355
2018	Data sciences	51	35	7	3	4	0	0	86	7	79
2018	Policy	42	34	16	5	3	1	0	76	8	377
2018	Project management	39	35	16	6	4	0	0	74	10	150
2018	Other services to the public	39	35	10	12	3	0	0	74	15	52
2018	None of the above	29	35	14	13	8	1	0	64	22	151
2017	Client contact centre	29	35	13	12	8	3	0	66	20	138
2017	Health care practitioners	33	28	16	11	11	1	0	61	22	383
2017	Federal regulators	39	32	18	7	4	0	0	71	11	562
2017	Compliance, inspection and enforcement	33	40	14	8	5	1	0	73	13	392
2017	Communications or public affairs	33	31	19	11	5	1	0	65	16	224
2017	Access to information and privacy	44	42	10	3	2	0	0	86	5	60
2017	Security	24	42	11	13	10	0	0	66	23	38
2017	Science and technology	33	37	16	7	6	1	0	71	13	609
2017	Legal services	42	34	19	0	5	0	0	77	5	21
2017	Administration and operations	36	32	18	8	7	0	0	68	14	891
2017	Human resources	31	40	18	7	4	0	0	71	11	246
2017	Financial management	40	34	14	7	4	1	0	75	11	211
2017	Procurement	32	40	3	8	14	3	0	74	23	34
2017	Real property	43	16	17	14	8	2	0	60	22	51
2017	Materiel management	63	17	20	0	0	0	0	80	0	14
2017	Information management	37	29	17	8	9	1	0	67	17	162
2017	Information technology	29	31	22	10	8	1	0	60	18	217
2017	Evaluation	37	37	17	6	3	0	0	75	8	334
2017	Data sciences	39	34	22	5	0	0	0	73	5	97
2017	Policy	31	37	17	11	4	1	0	68	15	510
2017	Project management	33	37	15	7	6	1	0	71	13	230
2017	Other services to the public	52	19	12	11	5	0	0	72	16	89
2017	None of the above	40	28	16	7	8	1	0	69	15	356
2014	Client contact centre	21	31	21	14	10	2	1	54	25	178
2014	Health care practitioners	23	32	19	13	12	2	0	56	25	514
2014	Federal regulators	28	40	17	9	5	0	0	69	14	723
2014	Compliance, inspection and enforcement	28	43	16	7	6	0	0	72	12	430
2014	Communications or public affairs	31	39	15	10	4	2	0	71	14	262
2014	Access to information and privacy	26	39	6	22	8	0	0	64	30	36
2014	Security	19	33	21	11	16	0	0	52	27	51
2014	Science and technology	30	40	17	8	4	0	0	71	12	727
2014	Legal services	56	34	10	0	0	0	0	90	0	29
2014	Administration and operations	26	37	19	10	8	1	0	64	18	1150
2014	Human resources	27	38	18	9	7	1	0	66	16	296
2014	Financial management	31	37	15	8	6	2	0	69	15	296
2014	Procurement	24	35	5	22	12	2	0	60	35	39
2014	Real property	38	29	24	6	4	0	0	67	9	84
2014	Materiel management	26	52	17	5	0	0	0	78	5	13
2014	Information management	26	34	18	12	11	0	0	59	23	216
2014	Information technology	20	32	22	16	9	1	0	53	25	285
2014	Evaluation	28	40	17	9	6	1	0	68	15	416
2014	Other services to the public	24	33	16	14	12	0	1	57	26	164
2014	None of the above	20	38	18	13	9	2	0	59	23	624

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	31	41	13	8	6	0	0	73	14	93
2019	Health care practitioners	41	29	17	8	5	0	0	70	13	127
2019	Federal regulators	39	37	13	7	3	0	0	77	10	622
2019	Compliance, inspection and enforcement	38	39	13	6	3	0	0	77	10	525
2019	Communications or public affairs	39	38	12	8	2	0	0	78	10	216
2019	Access to information and privacy	51	32	9	6	3	0	0	82	9	71
2019	Security	29	26	28	10	7	0	0	55	17	58
2019	Science and technology	39	35	15	8	3	0	0	74	11	637
2019	Legal services	27	58	11	0	4	0	0	86	4	25
2019	Administration and operations	45	35	13	4	2	1	0	81	6	603
2019	Human resources	40	33	18	5	4	0	0	74	8	265
2019	Financial management	48	30	14	4	2	1	1	80	6	179
2019	Procurement	46	36	12	2	0	3	0	85	2	41
2019	Real property	45	22	18	8	7	0	0	67	15	50
2019	Materiel management	77	8	15	0	0	0	0	85	0	11
2019	Information management	36	36	15	9	4	0	0	72	14	137
2019	Information technology	39	31	19	7	4	0	0	70	11	202
2019	Evaluation	37	43	11	6	3	1	1	80	8	382
2019	Data sciences	48	29	15	5	2	0	0	77	7	80
2019	Policy	37	40	15	6	2	1	0	77	8	441
2019	Project management	40	33	15	8	4	0	0	73	12	184
2019	Other services to the public	34	44	8	7	7	0	0	78	14	51
2019	None of the above	45	25	14	7	7	1	0	71	15	198
2018	Client contact centre	38	42	9	3	6	2	0	81	10	59
2018	Health care practitioners	39	36	14	8	3	0	0	75	11	89
2018	Federal regulators	38	36	15	6	5	0	0	74	11	581
2018	Compliance, inspection and enforcement	34	40	14	6	4	2	0	76	10	435
2018	Communications or public affairs	37	39	12	11	2	0	0	76	13	196
2018	Access to information and privacy	46	36	7	5	4	2	0	83	9	52
2018	Security	28	30	19	13	9	0	0	58	22	34
2018	Science and technology	40	34	13	10	3	0	0	74	13	509
2018	Legal services	40	34	21	5	0	0	0	74	5	19
2018	Administration and operations	48	32	12	5	3	0	0	80	8	487
2018	Human resources	32	42	13	8	4	1	0	74	12	195
2018	Financial management	39	27	21	9	3	1	0	67	12	142
2018	Procurement	55	20	20	0	5	0	0	75	5	19
2018	Real property	19	32	36	4	9	0	0	51	13	24
2018	Information management	36	35	17	9	2	0	0	71	11	121
2018	Information technology	29	37	20	9	4	1	0	66	13	146
2018	Evaluation	40	37	15	6	2	0	0	77	8	352
2018	Data sciences	47	39	9	1	4	0	0	86	5	79
2018	Policy	40	38	12	7	2	0	0	79	9	371
2018	Project management	36	43	11	8	2	0	0	80	10	148
2018	Other services to the public	38	34	18	6	3	0	0	73	10	52
2018	None of the above	27	38	11	16	8	0	1	65	24	148
2017	Client contact centre	29	38	19	9	5	0	0	67	14	139
2017	Health care practitioners	33	30	15	11	11	0	0	63	22	383
2017	Federal regulators	36	36	17	8	3	0	0	72	11	562
2017	Compliance, inspection and enforcement	31	40	14	8	7	0	0	71	14	392
2017	Communications or public affairs	34	35	14	10	5	1	0	70	15	224
2017	Access to information and privacy	49	40	7	3	2	0	0	89	5	60
2017	Security	24	44	11	9	12	0	0	68	21	38
2017	Science and technology	30	41	15	8	5	1	0	72	13	609
2017	Legal services	36	45	14	0	5	0	0	81	5	21
2017	Administration and operations	35	36	16	8	6	0	0	71	13	897
2017	Human resources	30	42	15	9	3	0	0	73	12	246
2017	Financial management	41	35	13	6	4	0	0	77	10	210
2017	Procurement	38	30	6	15	11	0	0	68	26	35
2017	Real property	39	28	9	12	11	0	0	68	23	51
2017	Materiel management	48	32	14	6	0	0	0	80	6	14
2017	Information management	37	33	16	6	7	1	0	70	13	162
2017	Information technology	29	32	18	15	6	1	0	61	20	217
2017	Evaluation	35	39	16	7	3	0	0	75	10	335
2017	Data sciences	40	39	17	4	0	0	0	79	4	97
2017	Policy	30	42	16	9	4	0	0	72	12	513
2017	Project management	34	40	12	8	6	0	0	74	14	230
2017	Other services to the public	51	23	14	6	6	0	0	74	12	89
2017	None of the above	41	30	15	8	6	1	0	71	14	356
2014	Client contact centre	20	37	18	15	10	1	1	58	25	178
2014	Health care practitioners	24	32	17	15	10	1	0	57	26	515
2014	Federal regulators	27	41	17	10	5	0	0	69	15	724
2014	Compliance, inspection and enforcement	25	43	17	9	5	0	0	68	15	430
2014	Communications or public affairs	34	39	11	12	4	1	0	73	16	261
2014	Access to information and privacy	23	41	3	24	8	0	0	64	33	36
2014	Security	24	33	22	9	13	0	0	57	21	51
2014	Science and technology	28	41	16	10	4	0	0	70	14	726
2014	Legal services	56	34	7	3	0	0	0	90	3	29
2014	Administration and operations	27	39	16	10	7	0	0	66	18	1150
2014	Human resources	30	39	16	7	7	0	0	70	14	296
2014	Financial management	32	39	15	7	6	1	0	72	13	297
2014	Procurement	24	32	10	24	10	0	0	56	34	39
2014	Real property	33	30	25	8	5	0	0	63	12	84
2014	Materiel management	15	53	12	20	0	0	0	68	20	13
2014	Information management	27	36	16	11	9	0	0	63	20	215
2014	Information technology	21	36	18	16	7	1	0	58	24	284
2014	Evaluation	27	41	14	13	5	0	0	68	18	416
2014	Other services to the public	23	38	18	11	11	0	0	60	22	165
2014	None of the above	22	38	19	14	7	1	0	60	21	624

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	29	15	11	8	2	2	64	20	93
2019	Health care practitioners	38	23	22	8	7	2	0	62	16	128
2019	Federal regulators	37	29	17	8	6	3	0	67	15	627
2019	Compliance, inspection and enforcement	35	27	18	10	6	3	0	64	17	526
2019	Communications or public affairs	36	23	19	13	4	3	1	62	18	216
2019	Access to information and privacy	42	28	14	6	4	6	0	74	10	71
2019	Security	30	21	15	19	15	0	0	51	34	59
2019	Science and technology	33	26	21	10	6	3	0	61	17	641
2019	Legal services	36	33	14	7	9	0	0	70	16	25
2019	Administration and operations	37	25	19	9	6	4	1	65	16	615
2019	Human resources	36	23	21	9	8	3	0	61	17	267
2019	Financial management	42	23	22	7	5	0	1	66	12	180
2019	Procurement	51	22	9	7	7	3	0	75	15	43
2019	Real property	44	17	17	6	10	5	0	65	17	50
2019	Materiel management	71	23	0	7	0	0	0	93	7	11
2019	Information management	26	25	24	13	8	4	0	54	21	142
2019	Information technology	35	26	19	11	7	2	1	62	18	203
2019	Evaluation	37	29	15	11	5	3	0	68	17	389
2019	Data sciences	38	25	20	8	6	3	0	65	15	80
2019	Policy	32	29	18	11	4	5	0	64	16	443
2019	Project management	34	26	19	10	7	2	1	62	18	188
2019	Other services to the public	28	29	17	9	9	9	0	62	19	51
2019	None of the above	40	21	19	9	7	4	0	64	17	200
2018	Client contact centre	32	26	23	7	6	5	2	62	13	59
2018	Health care practitioners	35	29	23	4	6	2	0	66	11	89
2018	Federal regulators	35	27	17	8	7	5	0	66	16	582
2018	Compliance, inspection and enforcement	29	34	17	7	7	6	0	67	15	434
2018	Communications or public affairs	28	29	22	10	9	3	0	59	19	198
2018	Access to information and privacy	44	34	10	5	5	0	0	79	11	52
2018	Security	27	15	27	22	6	3	0	43	29	35
2018	Science and technology	33	23	21	12	5	5	1	59	18	514
2018	Legal services	36	20	25	6	5	9	0	61	12	19
2018	Administration and operations	44	21	18	8	6	2	1	67	15	493
2018	Human resources	33	27	17	10	11	3	0	62	21	194
2018	Financial management	37	22	21	10	6	4	0	62	16	144
2018	Procurement	55	5	20	15	5	0	0	60	20	19
2018	Real property	19	23	36	8	13	0	0	43	21	24
2018	Information management	29	21	24	14	6	6	0	53	21	124
2018	Information technology	27	28	19	8	14	3	0	57	23	146
2018	Evaluation	35	27	23	10	3	3	0	64	13	355
2018	Data sciences	35	28	23	6	8	0	0	63	14	79
2018	Policy	34	30	17	11	4	3	1	67	16	378
2018	Project management	30	23	20	11	9	7	0	57	22	152
2018	Other services to the public	29	31	13	19	8	0	0	61	27	52
2018	None of the above	26	26	16	13	15	2	2	54	29	150
2017	Client contact centre	32	24	17	10	9	8	0	60	21	139
2017	Health care practitioners	31	20	17	12	14	5	1	55	27	382
2017	Federal regulators	31	28	18	11	7	5	0	62	19	562
2017	Compliance, inspection and enforcement	26	29	18	11	10	5	1	58	22	392
2017	Communications or public affairs	31	23	17	13	13	3	0	56	27	222
2017	Access to information and privacy	46	20	18	13	2	2	0	67	15	60
2017	Security	25	19	16	9	15	17	0	53	28	37
2017	Science and technology	26	29	19	13	8	5	0	58	22	608
2017	Legal services	34	38	10	5	9	5	0	76	14	21
2017	Administration and operations	31	24	20	12	10	3	0	56	23	897
2017	Human resources	32	26	20	12	7	4	0	59	20	246
2017	Financial management	40	23	14	12	7	4	0	66	19	209
2017	Procurement	30	34	14	5	17	0	0	65	22	35
2017	Real property	24	18	25	20	11	2	0	43	31	50
2017	Materiel management	53	36	10	0	0	0	0	90	0	14
2017	Information management	32	21	20	9	13	6	0	56	23	161
2017	Information technology	25	28	18	14	11	4	0	55	26	217
2017	Evaluation	33	30	18	11	4	4	1	66	16	335
2017	Data sciences	35	33	21	10	1	1	0	68	11	96
2017	Policy	26	30	18	13	9	4	0	59	23	512
2017	Project management	33	22	19	12	10	3	1	57	23	230
2017	Other services to the public	36	23	18	6	12	5	1	63	18	89
2017	None of the above	37	21	16	10	10	5	0	62	21	356
2014	Client contact centre	23	24	20	14	15	4	1	48	30	178
2014	Health care practitioners	26	27	16	13	13	5	0	56	27	514
2014	Federal regulators	27	27	19	15	7	4	0	57	23	722
2014	Compliance, inspection and enforcement	24	30	19	12	8	6	0	57	22	430
2014	Communications or public affairs	32	30	15	10	10	4	0	64	21	262
2014	Access to information and privacy	20	31	13	17	14	6	0	54	32	36
2014	Security	20	21	16	21	19	3	0	42	41	51
2014	Science and technology	29	29	20	12	7	4	1	60	19	727
2014	Legal services	54	13	31	3	0	0	0	66	3	29
2014	Administration and operations	26	24	20	15	12	3	0	52	28	1151
2014	Human resources	27	22	20	15	10	4	1	52	27	297
2014	Financial management	30	28	20	10	9	4	0	60	20	297
2014	Procurement	17	22	12	24	22	2	0	40	47	39
2014	Real property	30	20	30	6	7	6	0	54	14	84
2014	Materiel management	36	47	12	5	0	0	0	83	5	13
2014	Information management	22	23	22	12	13	6	1	49	28	216
2014	Information technology	21	24	21	18	11	5	0	48	30	285
2014	Evaluation	27	25	18	13	11	4	1	55	26	416
2014	Other services to the public	26	24	23	9	15	3	1	51	25	165
2014	None of the above	21	26	19	15	14	6	0	49	31	624

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Client contact centre	41	32	27	93
2019	Health care practitioners	23	37	40	127
2019	Federal regulators	25	37	38	629
2019	Compliance, inspection and enforcement	30	33	37	528
2019	Communications or public affairs	36	23	41	217
2019	Access to information and privacy	21	42	37	72
2019	Security	29	31	40	59
2019	Science and technology	21	42	37	643
2019	Legal services	28	39	33	26
2019	Administration and operations	35	28	37	616
2019	Human resources	37	27	36	268
2019	Financial management	35	38	27	180
2019	Procurement	28	40	32	44
2019	Real property	39	38	23	49
2019	Materiel management	10	61	29	11
2019	Information management	30	25	45	142
2019	Information technology	31	32	37	202
2019	Evaluation	19	44	37	389
2019	Data sciences	28	37	35	80
2019	Policy	44	27	28	443
2019	Project management	40	24	36	188
2019	Other services to the public	35	30	35	51
2019	None of the above	34	28	38	200
2018	Client contact centre	28	37	34	58
2018	Health care practitioners	27	45	29	88
2018	Federal regulators	28	36	36	582
2018	Compliance, inspection and enforcement	24	40	36	436
2018	Communications or public affairs	36	23	41	198
2018	Access to information and privacy	20	37	42	51
2018	Security	44	30	25	35
2018	Science and technology	25	38	36	517
2018	Legal services	26	36	39	19
2018	Administration and operations	31	31	38	496
2018	Human resources	33	30	37	191
2018	Financial management	40	27	32	146
2018	Procurement	30	34	36	19
2018	Real property	45	26	29	24
2018	Information management	31	28	41	124
2018	Information technology	28	36	36	147
2018	Evaluation	15	44	41	356
2018	Data sciences	30	35	35	79
2018	Policy	39	26	36	379
2018	Project management	38	23	39	151
2018	Other services to the public	35	28	37	51
2018	None of the above	33	28	40	151
2017	Client contact centre	29	33	39	139
2017	Health care practitioners	27	43	30	382
2017	Federal regulators	29	41	30	562
2017	Compliance, inspection and enforcement	27	37	36	393
2017	Communications or public affairs	39	32	29	224
2017	Access to information and privacy	19	43	38	59
2017	Security	34	29	37	38
2017	Science and technology	21	44	35	609
2017	Legal services	5	48	48	20
2017	Administration and operations	37	25	38	896
2017	Human resources	37	28	36	246
2017	Financial management	28	39	33	212
2017	Procurement	37	32	31	36
2017	Real property	36	35	30	51
2017	Materiel management	12	56	33	14
2017	Information management	31	29	40	162
2017	Information technology	33	31	36	217
2017	Evaluation	17	51	32	334
2017	Data sciences	30	38	32	97
2017	Policy	44	23	32	511
2017	Project management	42	23	36	230
2017	Other services to the public	30	30	41	88
2017	None of the above	26	39	35	356
2014	Client contact centre	26	39	35	178
2014	Health care practitioners	22	43	35	514
2014	Federal regulators	26	38	36	724
2014	Compliance, inspection and enforcement	27	40	33	430
2014	Communications or public affairs	37	23	40	262
2014	Access to information and privacy	42	30	28	36
2014	Security	40	21	39	51
2014	Science and technology	20	44	36	727
2014	Legal services	20	45	35	29
2014	Administration and operations	37	29	35	1151
2014	Human resources	44	24	32	297
2014	Financial management	35	30	35	297
2014	Procurement	42	17	41	39
2014	Real property	27	43	30	84
2014	Materiel management	16	41	43	13
2014	Information management	26	29	44	216
2014	Information technology	28	29	43	285
2014	Evaluation	20	47	33	415
2014	Other services to the public	27	35	38	165
2014	None of the above	38	27	35	624

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Client contact centre	10	42	31	5	12	0	38
2019	Health care practitioners	24	13	29	10	10	13	28
2019	Federal regulators	9	40	34	2	7	7	157
2019	Compliance, inspection and enforcement	9	47	26	1	12	6	157
2019	Communications or public affairs	10	33	44	4	7	3	79
2019	Access to information and privacy	0	34	51	7	9	0	15
2019	Security	0	17	57	0	20	6	17
2019	Science and technology	10	30	18	7	26	9	127
2019	Administration and operations	9	42	29	2	10	8	212
2019	Human resources	10	35	35	2	14	5	99
2019	Financial management	7	41	33	4	8	7	64
2019	Procurement	17	17	49	0	0	18	12
2019	Real property	36	31	33	0	0	0	19
2019	Information management	6	20	53	2	11	8	45
2019	Information technology	16	26	39	7	4	10	63
2019	Evaluation	12	38	21	1	25	3	70
2019	Data sciences	8	21	30	4	28	9	22
2019	Policy	5	44	36	3	8	5	194
2019	Project management	6	35	32	0	14	12	73
2019	Other services to the public	20	13	42	0	13	13	17
2019	None of the above	9	27	41	3	8	12	66
2018	Client contact centre	15	29	34	0	11	12	17
2018	Health care practitioners	41	23	19	14	4	0	23
2018	Federal regulators	12	40	32	1	10	5	157
2018	Compliance, inspection and enforcement	11	49	20	5	11	5	105
2018	Communications or public affairs	4	20	55	3	13	5	70
2018	Access to information and privacy	10	44	37	0	0	9	11
2018	Security	11	12	53	24	0	0	15
2018	Science and technology	14	27	24	6	26	3	121
2018	Administration and operations	12	33	37	0	12	5	156
2018	Human resources	11	29	31	4	22	3	60
2018	Financial management	11	43	29	4	7	5	57
2018	Real property	37	9	45	9	0	0	11
2018	Information management	29	34	17	4	8	9	43
2018	Information technology	13	22	55	9	2	0	41
2018	Evaluation	17	26	25	6	19	7	48
2018	Data sciences	0	29	46	4	21	0	21
2018	Policy	6	43	31	3	13	4	145
2018	Project management	6	35	33	2	18	6	57
2018	Other services to the public	15	19	29	0	28	10	16
2018	None of the above	11	13	56	3	3	14	54
2017	Client contact centre	25	26	35	3	3	9	41
2017	Health care practitioners	25	9	20	33	3	10	99
2017	Federal regulators	14	50	23	5	4	4	161
2017	Compliance, inspection and enforcement	12	39	23	5	15	7	105
2017	Communications or public affairs	6	23	51	5	5	10	87
2017	Access to information and privacy	0	17	56	0	0	26	11
2017	Security	13	27	39	15	6	0	15
2017	Science and technology	13	36	29	7	9	6	126
2017	Administration and operations	9	36	37	3	8	7	333
2017	Human resources	6	36	36	3	6	13	91
2017	Financial management	12	33	38	3	4	10	59
2017	Procurement	8	35	50	0	7	0	14
2017	Real property	26	10	54	5	0	5	18
2017	Information management	17	33	38	3	2	7	52
2017	Information technology	9	15	63	5	8	0	72
2017	Evaluation	15	35	30	3	12	5	54
2017	Data sciences	3	36	29	4	17	10	29
2017	Policy	5	36	40	5	7	7	226
2017	Project management	7	39	36	3	8	6	95
2017	Other services to the public	27	5	31	9	14	13	27
2017	None of the above	16	24	37	7	6	10	101
2014	Client contact centre	8	25	42	8	9999	17	48
2014	Health care practitioners	20	17	25	28	9999	10	105
2014	Federal regulators	9	45	30	9	9999	7	190
2014	Compliance, inspection and enforcement	14	39	29	9	9999	10	113
2014	Communications or public affairs	4	39	33	7	9999	17	96
2014	Access to information and privacy	13	27	53	0	9999	7	15
2014	Security	17	22	47	10	9999	4	20
2014	Science and technology	12	33	28	12	9999	15	144
2014	Administration and operations	8	33	43	5	9999	10	425
2014	Human resources	12	21	41	8	9999	17	130
2014	Financial management	13	34	44	5	9999	4	105
2014	Procurement	18	30	47	6	9999	0	16
2014	Real property	23	21	51	4	9999	0	24
2014	Information management	8	23	47	6	9999	17	56
2014	Information technology	9	25	49	9	9999	9	82
2014	Evaluation	9	35	33	15	9999	8	79
2014	Other services to the public	6	17	43	20	9999	14	50
2014	None of the above	13	28	44	5	9999	9	240

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	25	45	9	15	1	2	3	74	17	93
2019	Health care practitioners	27	50	13	7	2	1	0	78	9	128
2019	Federal regulators	37	49	5	5	2	0	1	88	7	628
2019	Compliance, inspection and enforcement	32	49	7	8	3	0	1	81	12	527
2019	Communications or public affairs	28	51	6	8	3	1	4	82	11	216
2019	Access to information and privacy	44	36	16	1	3	0	0	80	4	72
2019	Security	45	32	7	11	5	0	0	77	16	59
2019	Science and technology	30	49	10	8	2	1	1	80	9	641
2019	Legal services	35	52	0	7	0	5	0	92	8	26
2019	Administration and operations	36	44	9	7	3	1	0	81	10	616
2019	Human resources	43	33	6	7	1	1	9	85	9	265
2019	Financial management	50	34	8	5	0	1	1	86	6	177
2019	Procurement	26	61	6	7	0	0	0	87	7	44
2019	Real property	33	51	7	2	0	3	4	90	2	50
2019	Materiel management	26	47	7	14	7	0	0	73	21	11
2019	Information management	35	41	11	9	2	2	1	77	11	142
2019	Information technology	45	44	5	4	1	1	1	90	5	203
2019	Evaluation	32	50	8	5	2	1	1	84	8	388
2019	Data sciences	28	50	5	8	4	3	2	82	13	80
2019	Policy	34	47	5	8	1	2	2	85	10	443
2019	Project management	32	44	8	11	3	0	1	77	14	187
2019	Other services to the public	37	33	12	7	6	5	0	73	14	51
2019	None of the above	30	46	10	9	1	1	3	79	10	200

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	25	11	3	2	13	3	82	6	93
2019	Health care practitioners	55	30	10	2	1	2	1	87	3	128
2019	Federal regulators	59	25	7	2	1	3	2	88	4	627
2019	Compliance, inspection and enforcement	52	28	9	4	2	4	1	84	6	528
2019	Communications or public affairs	55	20	9	4	0	7	4	84	5	215
2019	Access to information and privacy	71	20	5	1	1	1	0	92	3	72
2019	Security	50	23	14	2	5	5	2	78	7	58
2019	Science and technology	57	25	9	2	1	6	2	88	3	640
2019	Legal services	58	28	14	0	0	0	0	86	0	26
2019	Administration and operations	57	22	10	2	2	6	0	85	4	612
2019	Human resources	59	22	5	2	0	5	7	92	3	264
2019	Financial management	64	19	8	2	2	4	1	88	4	177
2019	Procurement	60	29	9	0	0	2	0	91	0	44
2019	Real property	57	22	8	1	1	6	4	88	3	50
2019	Materiel management	69	24	0	0	7	0	0	93	7	11
2019	Information management	57	23	10	1	1	6	1	87	3	142
2019	Information technology	65	23	6	1	0	4	1	93	1	203
2019	Evaluation	55	24	10	3	0	7	1	86	3	389
2019	Data sciences	69	12	5	0	1	11	2	92	1	80
2019	Policy	56	21	9	2	2	7	2	85	5	443
2019	Project management	51	27	11	2	4	3	2	83	6	187
2019	Other services to the public	56	19	12	2	2	10	0	83	4	50
2019	None of the above	56	24	10	2	1	4	3	86	3	200

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	14	86	93
2019	Health care practitioners	13	87	128
2019	Federal regulators	12	88	628
2019	Compliance, inspection and enforcement	11	89	528
2019	Communications or public affairs	12	88	217
2019	Access to information and privacy	14	86	72
2019	Security	15	85	59
2019	Science and technology	10	90	640
2019	Administration and operations	13	87	614
2019	Human resources	10	90	268
2019	Financial management	11	89	179
2019	Procurement	13	87	44
2019	Real property	17	83	50
2019	Information management	18	82	142
2019	Information technology	8	92	203
2019	Evaluation	11	89	387
2019	Policy	9	91	441
2019	Project management	10	90	187
2019	Other services to the public	11	89	50
2019	None of the above	15	85	200
2018	Client contact centre	11	89	60
2018	Health care practitioners	15	85	89
2018	Federal regulators	12	88	582
2018	Compliance, inspection and enforcement	11	89	435
2018	Communications or public affairs	13	87	198
2018	Access to information and privacy	12	88	52
2018	Security	19	81	35
2018	Science and technology	11	89	514
2018	Administration and operations	14	86	495
2018	Human resources	12	88	195
2018	Financial management	13	87	147
2018	Real property	33	67	24
2018	Information management	9	91	123
2018	Information technology	11	89	147
2018	Evaluation	10	90	355
2018	Data sciences	9	91	79
2018	Policy	11	89	379
2018	Project management	16	84	151
2018	Other services to the public	12	88	52
2018	None of the above	15	85	151

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	48	52	12
2019	Health care practitioners	50	50	18
2019	Federal regulators	43	57	74
2019	Compliance, inspection and enforcement	42	58	59
2019	Communications or public affairs	71	29	27
2019	Science and technology	45	55	63
2019	Administration and operations	52	48	80
2019	Human resources	56	44	28
2019	Financial management	32	68	19
2019	Information management	52	48	26
2019	Information technology	51	49	16
2019	Evaluation	49	51	41
2019	Policy	60	40	39
2019	Project management	65	35	20
2019	None of the above	49	51	30
2018	Health care practitioners	41	59	14
2018	Federal regulators	33	67	69
2018	Compliance, inspection and enforcement	36	64	49
2018	Communications or public affairs	46	54	28
2018	Science and technology	54	46	61
2018	Administration and operations	51	49	70
2018	Human resources	38	62	26
2018	Financial management	42	58	21
2018	Information technology	35	65	17
2018	Evaluation	51	49	36
2018	Policy	36	64	44
2018	Project management	33	67	23
2018	None of the above	61	39	24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	40	60	18
2019	Federal regulators	63	37	74
2019	Compliance, inspection and enforcement	58	42	59
2019	Communications or public affairs	45	55	27
2019	Science and technology	57	43	63
2019	Administration and operations	72	28	80
2019	Human resources	54	46	28
2019	Financial management	60	40	19
2019	Information management	58	42	26
2019	Information technology	68	32	16
2019	Evaluation	68	32	41
2019	Policy	61	39	39
2019	Project management	70	30	20
2019	None of the above	68	32	30
2018	Health care practitioners	60	40	14
2018	Federal regulators	77	23	69
2018	Compliance, inspection and enforcement	57	43	49
2018	Communications or public affairs	68	32	28
2018	Science and technology	65	35	61
2018	Administration and operations	73	27	70
2018	Human resources	66	34	26
2018	Financial management	71	29	21
2018	Information technology	65	35	17
2018	Evaluation	57	43	36
2018	Policy	66	34	44
2018	Project management	77	23	23
2018	None of the above	77	23	24

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	0	100	12
2019	Federal regulators	10	90	74
2019	Compliance, inspection and enforcement	9	91	59
2019	Communications or public affairs	0	100	27
2019	Science and technology	8	92	63
2019	Administration and operations	8	92	80
2019	None of the above	16	84	30
2018	Health care practitioners	0	100	14
2018	Federal regulators	7	93	69
2018	Communications or public affairs	0	100	28
2018	Information technology	0	100	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	12
2019	Federal regulators	100	74
2019	Communications or public affairs	100	27
2019	Science and technology	100	63
2019	Administration and operations	100	80
2019	Human resources	100	28
2019	Financial management	100	19
2019	Information management	100	26
2019	Information technology	100	16
2019	Evaluation	100	41
2019	Policy	100	39
2019	Project management	100	20
2019	None of the above	100	30
2018	Federal regulators	100	69
2018	Compliance, inspection and enforcement	100	49
2018	Communications or public affairs	100	28
2018	Administration and operations	100	70
2018	Human resources	100	26
2018	Financial management	100	21
2018	Information management	100	12
2018	Information technology	100	17
2018	Evaluation	100	36
2018	Policy	100	44
2018	Project management	100	23

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	0	100	12
2019	Health care practitioners	0	100	18
2019	Compliance, inspection and enforcement	8	92	59
2019	Evaluation	0	100	41
2019	Project management	0	100	20
2019	None of the above	0	100	30
2018	Health care practitioners	0	100	14
2018	Communications or public affairs	0	100	28
2018	Financial management	0	100	21
2018	Information technology	0	100	17
2018	Policy	0	100	44

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	0	100	18
2019	Federal regulators	8	92	74
2019	Compliance, inspection and enforcement	17	83	59
2019	Science and technology	0	100	63
2019	Human resources	0	100	28
2019	Financial management	0	100	19
2019	Information management	0	100	26
2019	Information technology	0	100	16
2019	Evaluation	0	100	41
2018	Health care practitioners	0	100	14
2018	Compliance, inspection and enforcement	16	84	49
2018	Human resources	0	100	26
2018	Financial management	0	100	21
2018	Information management	0	100	12
2018	Evaluation	0	100	36
2018	None of the above	0	100	24

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	0	100	18
2019	Federal regulators	0	100	74
2019	Science and technology	8	92	63
2019	Financial management	0	100	19
2019	Information technology	0	100	16
2019	Project management	0	100	20
2018	Financial management	0	100	21
2018	Information management	0	100	12
2018	None of the above	0	100	24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	29	71	18
2019	Federal regulators	37	63	71
2019	Compliance, inspection and enforcement	27	73	58
2019	Communications or public affairs	55	45	25
2019	Science and technology	26	74	63
2019	Administration and operations	43	57	79
2019	Human resources	30	70	28
2019	Financial management	35	65	19
2019	Information management	43	57	26
2019	Information technology	45	55	17
2019	Evaluation	29	71	41
2019	Policy	52	48	38
2019	Project management	39	61	20
2019	None of the above	36	64	30
2018	Health care practitioners	35	65	14
2018	Federal regulators	32	68	69
2018	Compliance, inspection and enforcement	41	59	49
2018	Communications or public affairs	33	67	28
2018	Science and technology	27	73	61
2018	Administration and operations	33	67	69
2018	Human resources	20	80	27
2018	Financial management	44	56	21
2018	Information management	53	47	12
2018	Information technology	41	59	17
2018	Evaluation	27	73	36
2018	Policy	41	59	44
2018	Project management	36	64	24
2018	None of the above	46	54	24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	41	59	12
2019	Health care practitioners	40	60	18
2019	Federal regulators	34	66	71
2019	Compliance, inspection and enforcement	39	61	58
2019	Communications or public affairs	37	63	25
2019	Science and technology	27	73	63
2019	Administration and operations	55	45	79
2019	Human resources	36	64	28
2019	Financial management	59	41	19
2019	Information management	39	61	26
2019	Information technology	36	64	17
2019	Evaluation	34	66	41
2019	Policy	49	51	38
2019	Project management	35	65	20
2019	None of the above	43	57	30
2018	Health care practitioners	54	46	14
2018	Federal regulators	51	49	69
2018	Compliance, inspection and enforcement	25	75	49
2018	Communications or public affairs	38	62	28
2018	Science and technology	33	67	61
2018	Administration and operations	44	56	69
2018	Human resources	59	41	27
2018	Financial management	43	57	21
2018	Information technology	46	54	17
2018	Evaluation	32	68	36
2018	Policy	48	52	44
2018	Project management	58	42	24
2018	None of the above	60	40	24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	57	43	12
2019	Health care practitioners	55	45	18
2019	Federal regulators	36	64	71
2019	Compliance, inspection and enforcement	38	62	58
2019	Communications or public affairs	44	56	25
2019	Science and technology	52	48	63
2019	Administration and operations	53	47	79
2019	Human resources	37	63	28
2019	Financial management	68	32	19
2019	Information management	39	61	26
2019	Information technology	42	58	17
2019	Evaluation	34	66	41
2019	Policy	47	53	38
2019	Project management	36	64	20
2019	None of the above	55	45	30
2018	Health care practitioners	47	53	14
2018	Federal regulators	48	52	69
2018	Compliance, inspection and enforcement	39	61	49
2018	Communications or public affairs	47	53	28
2018	Science and technology	49	51	61
2018	Administration and operations	54	46	69
2018	Human resources	37	63	27
2018	Financial management	70	30	21
2018	Information management	63	37	12
2018	Information technology	35	65	17
2018	Evaluation	47	53	36
2018	Policy	50	50	44
2018	Project management	55	45	24
2018	None of the above	77	23	24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	40	60	18
2019	Federal regulators	30	70	71
2019	Compliance, inspection and enforcement	34	66	58
2019	Communications or public affairs	41	59	25
2019	Science and technology	28	72	63
2019	Administration and operations	62	38	79
2019	Human resources	34	66	28
2019	Financial management	61	39	19
2019	Information management	39	61	26
2019	Information technology	34	66	17
2019	Evaluation	33	67	41
2019	Policy	34	66	38
2019	Project management	40	60	20
2019	None of the above	55	45	30
2018	Federal regulators	44	56	69
2018	Compliance, inspection and enforcement	33	67	49
2018	Communications or public affairs	58	42	28
2018	Science and technology	41	59	61
2018	Administration and operations	47	53	69
2018	Human resources	64	36	27
2018	Financial management	44	56	21
2018	Information management	43	57	12
2018	Evaluation	44	56	36
2018	Policy	52	48	44
2018	Project management	56	44	24
2018	None of the above	56	44	25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	28	72	18
2019	Federal regulators	31	69	71
2019	Compliance, inspection and enforcement	34	66	58
2019	Communications or public affairs	29	71	25
2019	Science and technology	31	69	63
2019	Administration and operations	31	69	79
2019	Human resources	27	73	28
2019	Financial management	55	45	19
2019	Information management	30	70	26
2019	Evaluation	26	74	41
2019	Policy	31	69	38
2019	Project management	35	65	20
2019	None of the above	33	67	30
2018	Health care practitioners	41	59	14
2018	Federal regulators	37	63	69
2018	Compliance, inspection and enforcement	34	66	49
2018	Communications or public affairs	31	69	28
2018	Science and technology	31	69	61
2018	Administration and operations	25	75	69
2018	Human resources	29	71	27
2018	Financial management	36	64	21
2018	Evaluation	29	71	36
2018	Policy	41	59	44
2018	Project management	44	56	24
2018	None of the above	39	61	24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	59	41	12
2019	Health care practitioners	74	26	18
2019	Federal regulators	53	47	71
2019	Compliance, inspection and enforcement	47	53	58
2019	Communications or public affairs	64	36	25
2019	Science and technology	46	54	63
2019	Administration and operations	67	33	79
2019	Human resources	42	58	28
2019	Financial management	45	55	19
2019	Information management	61	39	26
2019	Information technology	30	70	17
2019	Evaluation	61	39	41
2019	Policy	50	50	38
2019	Project management	29	71	20
2019	None of the above	40	60	30
2018	Federal regulators	40	60	69
2018	Compliance, inspection and enforcement	50	50	49
2018	Communications or public affairs	60	40	28
2018	Science and technology	43	57	61
2018	Administration and operations	58	42	69
2018	Human resources	53	47	27
2018	Financial management	58	42	21
2018	Information management	63	37	12
2018	Information technology	58	42	17
2018	Evaluation	57	43	36
2018	Policy	64	36	44
2018	Project management	70	30	24
2018	None of the above	65	35	25

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	43	57	18
2019	Federal regulators	27	73	71
2019	Compliance, inspection and enforcement	15	85	58
2019	Communications or public affairs	48	52	25
2019	Science and technology	16	84	63
2019	Administration and operations	44	56	79
2019	Human resources	33	67	28
2019	Financial management	30	70	19
2019	Information management	27	73	26
2019	Information technology	26	74	17
2019	Evaluation	20	80	41
2019	Policy	16	84	38
2019	Project management	26	74	20
2019	None of the above	44	56	30
2018	Health care practitioners	34	66	14
2018	Federal regulators	39	61	69
2018	Compliance, inspection and enforcement	30	70	49
2018	Communications or public affairs	28	72	28
2018	Science and technology	38	62	61
2018	Administration and operations	29	71	69
2018	Human resources	47	53	27
2018	Financial management	34	66	21
2018	Information management	45	55	12
2018	Information technology	35	65	17
2018	Evaluation	22	78	36
2018	Policy	50	50	44
2018	Project management	56	44	24
2018	None of the above	26	74	24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	12
2019	Health care practitioners	100	18
2019	Federal regulators	100	71
2019	Compliance, inspection and enforcement	100	58
2019	Communications or public affairs	100	25
2019	Administration and operations	100	79
2019	Human resources	100	28
2019	Financial management	100	19
2019	Information management	100	26
2019	Information technology	100	17
2019	Evaluation	100	41
2019	Policy	100	38
2019	None of the above	100	30
2018	Health care practitioners	100	14
2018	Compliance, inspection and enforcement	100	49
2018	Communications or public affairs	100	28
2018	Human resources	100	27
2018	Financial management	100	21
2018	Information management	100	12
2018	Information technology	100	17
2018	Evaluation	100	36
2018	Policy	100	44
2018	Project management	100	24
2018	None of the above	100	24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	11	89	71
2019	Compliance, inspection and enforcement	12	88	58
2019	Communications or public affairs	20	80	25
2019	Information technology	0	100	17
2019	Policy	15	85	38
2018	Health care practitioners	0	100	14
2018	Compliance, inspection and enforcement	10	90	49
2018	Financial management	0	100	21
2018	Policy	0	100	44
2018	Project management	0	100	24

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	12	88	71
2019	Compliance, inspection and enforcement	10	90	58
2019	Communications or public affairs	0	100	25
2019	Access to information and privacy	0	100	10
2019	Science and technology	11	89	63
2019	Administration and operations	11	89	79
2019	None of the above	16	84	30
2018	Federal regulators	16	84	69
2018	Compliance, inspection and enforcement	14	86	49
2018	Communications or public affairs	0	100	28
2018	Science and technology	17	83	61
2018	Administration and operations	6	94	69
2018	Human resources	19	81	27
2018	Policy	14	86	44

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	42	58	12
2019	Health care practitioners	66	34	18
2019	Federal regulators	35	65	71
2019	Compliance, inspection and enforcement	38	62	58
2019	Communications or public affairs	37	63	25
2019	Science and technology	44	56	63
2019	Administration and operations	51	49	79
2019	Human resources	30	70	28
2019	Financial management	53	47	19
2019	Information management	48	52	26
2019	Information technology	28	72	17
2019	Evaluation	41	59	41
2019	Policy	36	64	38
2019	Project management	50	50	20
2019	None of the above	52	48	30
2018	Health care practitioners	61	39	14
2018	Federal regulators	57	43	69
2018	Compliance, inspection and enforcement	45	55	49
2018	Communications or public affairs	42	58	28
2018	Science and technology	50	50	61
2018	Administration and operations	49	51	69
2018	Human resources	48	52	27
2018	Financial management	56	44	21
2018	Information management	45	55	12
2018	Evaluation	36	64	36
2018	Policy	46	54	44
2018	Project management	71	29	24
2018	None of the above	64	36	25

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	26	74	18
2019	Federal regulators	24	76	71
2019	Compliance, inspection and enforcement	19	81	58
2019	Communications or public affairs	28	72	25
2019	Access to information and privacy	0	100	10
2019	Science and technology	21	79	63
2019	Administration and operations	24	76	79
2019	Human resources	18	82	28
2019	Information management	25	75	26
2019	Information technology	57	43	17
2019	Evaluation	27	73	41
2019	Policy	26	74	38
2019	Project management	29	71	20
2019	None of the above	20	80	30
2018	Federal regulators	24	76	69
2018	Compliance, inspection and enforcement	26	74	49
2018	Communications or public affairs	26	74	28
2018	Science and technology	23	77	61
2018	Administration and operations	32	68	69
2018	Human resources	20	80	27
2018	Evaluation	22	78	36
2018	Policy	29	71	44
2018	None of the above	18	82	24

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	13	87	71
2019	Compliance, inspection and enforcement	28	72	58
2019	Access to information and privacy	0	100	10
2019	Science and technology	14	86	63
2019	Administration and operations	11	89	79
2019	Human resources	20	80	28
2019	Financial management	24	76	19
2019	Information management	29	71	26
2019	Policy	18	82	38
2019	None of the above	18	82	30
2018	Federal regulators	10	90	69
2018	Compliance, inspection and enforcement	12	88	49
2018	Science and technology	14	86	61
2018	Administration and operations	19	81	69
2018	Human resources	19	81	27
2018	Financial management	24	76	21
2018	Policy	12	88	44

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	43	57	11
2019	Health care practitioners	49	51	18
2019	Federal regulators	35	65	70
2019	Compliance, inspection and enforcement	57	43	58
2019	Communications or public affairs	64	36	25
2019	Access to information and privacy	48	52	10
2019	Science and technology	52	48	63
2019	Administration and operations	56	44	78
2019	Human resources	70	30	28
2019	Financial management	52	48	19
2019	Information management	58	42	26
2019	Information technology	52	48	17
2019	Evaluation	48	52	41
2019	Policy	64	36	38
2019	Project management	55	45	20
2019	None of the above	49	51	30
2018	Health care practitioners	53	47	14
2018	Federal regulators	40	60	69
2018	Compliance, inspection and enforcement	50	50	49
2018	Communications or public affairs	75	25	28
2018	Science and technology	53	47	61
2018	Administration and operations	46	54	70
2018	Human resources	57	43	27
2018	Financial management	76	24	21
2018	Information management	49	51	12
2018	Information technology	37	63	17
2018	Evaluation	42	58	36
2018	Policy	61	39	44
2018	Project management	57	43	23
2018	None of the above	48	52	24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	28	72	18
2019	Federal regulators	17	83	70
2019	Compliance, inspection and enforcement	22	78	58
2019	Communications or public affairs	35	65	25
2019	Access to information and privacy	0	100	10
2019	Science and technology	23	77	63
2019	Administration and operations	25	75	78
2019	Human resources	26	74	28
2019	Financial management	39	61	19
2019	Information technology	40	60	17
2019	Evaluation	20	80	41
2019	Policy	29	71	38
2019	None of the above	19	81	30
2018	Federal regulators	22	78	69
2018	Compliance, inspection and enforcement	22	78	49
2018	Communications or public affairs	25	75	28
2018	Science and technology	24	76	61
2018	Administration and operations	22	78	70
2018	Human resources	23	77	27
2018	Financial management	25	75	21
2018	Evaluation	13	87	36
2018	Policy	23	77	44
2018	Project management	37	63	23
2018	None of the above	24	76	24

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	0	100	11
2019	Access to information and privacy	0	100	10
2018	Federal regulators	7	93	69
2018	Science and technology	0	100	61
2018	Evaluation	0	100	36
2018	Policy	12	88	44
2018	Project management	28	72	23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	9	91	70
2019	Compliance, inspection and enforcement	10	90	58
2019	Science and technology	14	86	63
2019	Administration and operations	15	85	78
2019	Human resources	0	100	28
2019	Financial management	34	66	19
2019	Information technology	0	100	17
2019	Evaluation	17	83	41
2019	None of the above	30	70	30
2018	Federal regulators	16	84	69
2018	Compliance, inspection and enforcement	14	86	49
2018	Communications or public affairs	24	76	28
2018	Science and technology	14	86	61
2018	Administration and operations	14	86	70
2018	Policy	28	72	44

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	0	100	18
2019	Compliance, inspection and enforcement	12	88	58
2019	Science and technology	9	91	63
2019	Administration and operations	9	91	78
2019	Project management	0	100	20
2018	Federal regulators	9	91	69
2018	Compliance, inspection and enforcement	10	90	49
2018	Science and technology	13	87	61
2018	Administration and operations	9	91	70
2018	Information technology	0	100	17
2018	Policy	14	86	44

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	25
2019	Access to information and privacy	100	10
2019	Human resources	100	28
2019	Information technology	100	17
2018	Communications or public affairs	100	28
2018	Human resources	100	27
2018	Information management	100	12
2018	Information technology	100	17
2018	None of the above	100	24

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	14	86	70
2019	Compliance, inspection and enforcement	11	89	58
2019	Access to information and privacy	0	100	10
2019	Science and technology	11	89	63
2019	Administration and operations	12	88	78
2019	Evaluation	16	84	41
2019	None of the above	0	100	30
2018	Federal regulators	9	91	69
2018	Science and technology	10	90	61
2018	Administration and operations	11	89	70
2018	Project management	0	100	23

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	0	100	11
2019	Federal regulators	10	90	70
2019	Compliance, inspection and enforcement	10	90	58
2019	Science and technology	14	86	63
2019	Administration and operations	12	88	78
2019	Policy	18	82	38
2019	None of the above	16	84	30
2018	Federal regulators	7	93	69
2018	Compliance, inspection and enforcement	16	84	49
2018	Science and technology	10	90	61
2018	Administration and operations	12	88	70
2018	Policy	18	82	44

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Health care practitioners	27	73	18
2019	Federal regulators	42	58	70
2019	Compliance, inspection and enforcement	31	69	58
2019	Science and technology	29	71	63
2019	Administration and operations	29	71	78
2019	Human resources	20	80	28
2019	Information management	27	73	26
2019	Information technology	29	71	17
2019	Evaluation	22	78	41
2019	Policy	26	74	38
2019	Project management	35	65	20
2019	None of the above	32	68	30
2018	Federal regulators	45	55	69
2018	Compliance, inspection and enforcement	36	64	49
2018	Science and technology	30	70	61
2018	Administration and operations	36	64	70
2018	Human resources	28	72	27
2018	Information technology	47	53	17
2018	Evaluation	41	59	36
2018	Policy	27	73	44
2018	Project management	24	76	23
2018	None of the above	32	68	25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Access to information and privacy	0	100	10
2019	Human resources	26	74	28
2018	Compliance, inspection and enforcement	10	90	47
2018	Science and technology	19	81	57
2018	Financial management	0	100	19
2018	None of the above	0	100	24

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	24	76	25
2019	Human resources	37	63	28
2019	Information technology	32	68	17
2018	Federal regulators	21	79	65
2018	Compliance, inspection and enforcement	38	62	47
2018	Communications or public affairs	18	82	28
2018	Science and technology	22	78	57
2018	Administration and operations	23	77	68
2018	Financial management	27	73	19
2018	Information management	0	100	12
2018	Information technology	29	71	17
2018	Evaluation	22	78	35
2018	Policy	20	80	41
2018	Project management	22	78	23

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Access to information and privacy	0	100	10
2018	Communications or public affairs	0	100	28
2018	Science and technology	10	90	57
2018	Administration and operations	13	87	68
2018	Information management	0	100	12
2018	Project management	0	100	23

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	25	75	25
2019	Human resources	29	71	28
2018	Compliance, inspection and enforcement	17	83	47
2018	Science and technology	12	88	57
2018	Administration and operations	10	90	68
2018	Human resources	17	83	27
2018	Information technology	0	100	17

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	21	79	25
2019	Access to information and privacy	0	100	10
2019	Information technology	0	100	17
2018	Administration and operations	11	89	68
2018	Policy	15	85	41
2018	None of the above	0	100	24

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Human resources	22	78	28
2018	Federal regulators	7	93	65
2018	Communications or public affairs	21	79	28
2018	Science and technology	10	90	57
2018	Administration and operations	13	87	68
2018	Evaluation	14	86	35
2018	Policy	15	85	41
2018	None of the above	30	70	25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	37	63	25
2019	Access to information and privacy	0	100	10
2019	Human resources	19	81	28
2018	Federal regulators	25	75	65
2018	Compliance, inspection and enforcement	37	63	47
2018	Communications or public affairs	37	63	28
2018	Science and technology	20	80	57
2018	Administration and operations	32	68	68
2018	Human resources	22	78	27
2018	Financial management	25	75	19
2018	Information technology	29	71	17
2018	Evaluation	31	69	35
2018	Policy	22	78	41
2018	Project management	49	51	23
2018	None of the above	42	58	24

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	36	64	25
2019	Human resources	40	60	28
2019	Information technology	51	49	17
2018	Health care practitioners	58	42	13
2018	Federal regulators	47	53	65
2018	Compliance, inspection and enforcement	58	42	47
2018	Communications or public affairs	53	47	28
2018	Science and technology	45	55	57
2018	Administration and operations	47	53	68
2018	Human resources	51	49	27
2018	Financial management	56	44	19
2018	Evaluation	39	61	35
2018	Policy	46	54	41
2018	Project management	73	27	23
2018	None of the above	64	36	25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	25
2019	Access to information and privacy	100	10
2019	Human resources	100	28
2019	Information technology	100	17
2018	Health care practitioners	100	13
2018	Communications or public affairs	100	28
2018	Science and technology	100	57
2018	Administration and operations	100	68
2018	Information management	100	12
2018	Information technology	100	17
2018	Policy	100	41
2018	Project management	100	23

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	55	45	25
2019	Human resources	53	47	28
2019	Information technology	65	35	17
2018	Health care practitioners	56	44	13
2018	Federal regulators	59	41	65
2018	Compliance, inspection and enforcement	48	52	47
2018	Communications or public affairs	50	50	28
2018	Science and technology	55	45	57
2018	Administration and operations	57	43	68
2018	Human resources	40	60	27
2018	Financial management	73	27	19
2018	Information management	59	41	12
2018	Information technology	70	30	17
2018	Evaluation	52	48	35
2018	Policy	54	46	41
2018	Project management	69	31	23
2018	None of the above	63	37	25

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	Access to information and privacy	100	10
2019	Human resources	100	28
2019	Information technology	100	17
2018	Health care practitioners	100	13
2018	Administration and operations	100	68
2018	Information technology	100	17
2018	Evaluation	100	35
2018	Policy	100	41

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Access to information and privacy	0	100	10
2018	Health care practitioners	0	100	13
2018	Federal regulators	10	90	65
2018	Compliance, inspection and enforcement	15	85	47
2018	Science and technology	13	87	57
2018	Administration and operations	10	90	68
2018	Information technology	32	68	17
2018	Evaluation	19	81	35

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	16	84	93
2019	Health care practitioners	15	85	128
2019	Federal regulators	17	83	624
2019	Compliance, inspection and enforcement	12	88	527
2019	Communications or public affairs	15	85	215
2019	Access to information and privacy	17	83	72
2019	Security	20	80	59
2019	Science and technology	12	88	641
2019	Administration and operations	18	82	612
2019	Human resources	13	87	265
2019	Financial management	13	87	179
2019	Procurement	12	88	44
2019	Real property	33	67	50
2019	Information management	18	82	142
2019	Information technology	13	87	202
2019	Evaluation	14	86	389
2019	Data sciences	13	87	79
2019	Policy	16	84	442
2019	Project management	20	80	188
2019	Other services to the public	12	88	51
2019	None of the above	18	82	200

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	22	14	18	5	7	26	8	55	18	93
2019	Health care practitioners	15	14	19	4	12	21	14	45	25	127
2019	Federal regulators	15	17	18	8	6	28	8	51	21	627
2019	Compliance, inspection and enforcement	14	11	19	8	4	34	10	44	22	525
2019	Communications or public affairs	15	13	21	7	6	30	9	45	20	217
2019	Access to information and privacy	24	17	19	5	2	24	8	61	11	72
2019	Security	21	9	27	12	8	14	9	39	26	59
2019	Science and technology	13	14	21	9	3	30	10	46	20	640
2019	Legal services	25	4	10	0	10	33	17	58	21	26
2019	Administration and operations	18	16	18	8	8	22	9	50	24	617
2019	Human resources	18	19	15	9	4	26	10	56	20	265
2019	Financial management	18	19	21	7	3	22	9	55	15	180
2019	Procurement	23	16	22	3	3	31	2	59	8	44
2019	Real property	22	24	9	10	5	24	5	65	22	50
2019	Materiel management	22	24	0	0	0	39	15	100	0	11
2019	Information management	22	18	22	4	7	22	6	54	15	141
2019	Information technology	22	18	12	7	3	32	7	65	16	203
2019	Evaluation	11	12	18	6	5	37	11	44	22	389
2019	Data sciences	19	8	12	9	5	32	15	51	26	79
2019	Policy	14	10	20	8	5	35	9	43	22	444
2019	Project management	15	16	21	8	5	27	8	47	20	188
2019	Other services to the public	17	8	11	5	9	32	19	49	28	51
2019	None of the above	17	11	17	5	11	31	9	46	26	199
2018	Client contact centre	25	17	21	2	3	21	11	62	7	58
2018	Health care practitioners	22	9	19	5	8	26	10	50	21	88
2018	Federal regulators	14	14	20	6	6	34	7	47	20	582
2018	Compliance, inspection and enforcement	11	15	18	6	4	36	11	48	18	430
2018	Communications or public affairs	10	20	14	8	5	33	10	52	23	198
2018	Access to information and privacy	24	16	19	5	4	25	7	59	13	52
2018	Security	10	17	31	15	9	14	4	33	30	35
2018	Science and technology	13	14	18	7	5	30	14	48	21	514
2018	Legal services	15	9	29	5	0	42	0	41	8	19
2018	Administration and operations	21	16	18	8	4	25	8	55	18	492
2018	Human resources	18	22	17	8	4	25	6	58	17	194
2018	Financial management	16	14	27	5	5	26	6	45	15	147
2018	Procurement	10	21	20	0	0	35	14	61	0	19
2018	Real property	9	16	49	4	11	12	0	28	17	23
2018	Information management	27	19	23	3	6	15	7	59	12	122
2018	Information technology	18	11	21	6	2	34	8	49	14	147
2018	Evaluation	11	14	20	4	4	38	10	47	15	356
2018	Data sciences	15	11	14	5	1	38	16	56	13	79
2018	Policy	11	16	17	5	6	35	10	49	20	380
2018	Project management	11	16	17	5	10	31	10	45	25	152
2018	Other services to the public	12	24	19	6	2	21	17	57	12	52
2018	None of the above	13	16	16	7	12	29	7	44	30	151
2017	Client contact centre	19	22	22	6	13	15	4	51	23	139
2017	Health care practitioners	13	17	18	11	13	23	6	43	33	383
2017	Federal regulators	16	16	18	7	6	30	7	51	20	564
2017	Compliance, inspection and enforcement	12	16	16	4	7	38	8	52	19	393
2017	Communications or public affairs	12	18	20	8	6	28	8	47	22	224
2017	Access to information and privacy	18	18	26	2	2	24	10	55	5	60
2017	Security	16	16	16	9	24	14	5	39	41	37
2017	Science and technology	13	16	14	6	6	34	11	52	22	609
2017	Legal services	15	5	20	5	5	28	24	40	19	21
2017	Administration and operations	15	18	21	9	9	21	7	46	25	897
2017	Human resources	19	24	16	6	6	22	7	60	18	245
2017	Financial management	16	22	17	7	7	25	7	56	19	212
2017	Procurement	11	25	21	3	8	23	10	53	16	36
2017	Real property	30	12	25	3	7	20	2	54	14	51
2017	Materiel management	21	16	30	6	0	11	16	51	8	14
2017	Information management	22	19	16	9	9	20	6	55	23	162
2017	Information technology	18	22	19	6	6	23	7	56	16	216
2017	Evaluation	11	15	17	4	7	38	9	48	20	335
2017	Data sciences	18	11	15	4	3	40	10	56	14	97
2017	Policy	11	11	17	9	9	33	9	38	32	513
2017	Project management	13	14	22	7	8	28	7	42	24	230
2017	Other services to the public	18	22	13	5	6	28	7	63	17	88
2017	None of the above	19	14	20	7	11	24	6	47	24	357
2014	Client contact centre	12	18	22	4	12	25	7	45	23	178
2014	Health care practitioners	12	18	22	10	13	18	6	40	31	512
2014	Federal regulators	14	14	17	8	5	33	10	49	21	724
2014	Compliance, inspection and enforcement	11	15	16	6	5	37	9	49	21	430
2014	Communications or public affairs	11	17	17	7	7	33	8	48	24	262
2014	Access to information and privacy	9	11	19	11	8	36	6	34	33	36
2014	Security	14	27	16	9	7	20	7	56	22	51
2014	Science and technology	12	14	20	5	5	35	10	46	18	727
2014	Legal services	25	3	27	0	7	38	0	45	11	29
2014	Administration and operations	14	19	18	8	8	26	7	49	24	1151
2014	Human resources	20	21	18	10	5	22	5	55	20	297
2014	Financial management	15	21	21	7	6	21	9	52	19	297
2014	Procurement	9	32	22	7	3	22	5	56	14	39
2014	Real property	25	20	22	13	3	10	7	54	19	84
2014	Materiel management	21	21	26	0	0	0	32	61	0	13
2014	Information management	14	17	17	8	9	23	12	48	26	216
2014	Information technology	15	15	20	6	6	32	6	48	19	285
2014	Evaluation	12	11	16	5	6	38	12	45	22	416
2014	Other services to the public	17	20	17	6	10	23	7	53	23	165
2014	None of the above	10	15	20	8	8	33	6	41	26	624

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	27	19	3	6	9	0	70	10	92
2019	Health care practitioners	37	23	16	6	6	9	4	68	14	127
2019	Federal regulators	32	31	16	6	4	10	1	70	12	628
2019	Compliance, inspection and enforcement	30	29	19	6	3	12	1	67	11	527
2019	Communications or public affairs	28	33	16	7	3	13	1	70	12	216
2019	Access to information and privacy	46	24	16	5	0	7	3	77	6	72
2019	Security	29	25	25	5	10	3	2	58	16	59
2019	Science and technology	31	32	18	6	2	10	1	71	9	643
2019	Legal services	37	21	3	4	7	23	5	81	15	26
2019	Administration and operations	38	29	14	6	3	8	1	74	11	613
2019	Human resources	39	31	13	5	3	8	1	77	9	268
2019	Financial management	34	34	17	6	1	7	1	74	7	180
2019	Procurement	41	31	23	0	3	3	0	73	3	44
2019	Real property	40	27	20	2	3	5	2	73	6	50
2019	Materiel management	53	47	0	0	0	0	0	100	0	11
2019	Information management	37	28	18	4	3	10	1	72	8	141
2019	Information technology	36	35	11	5	3	9	0	79	10	203
2019	Evaluation	32	30	18	5	2	11	1	71	9	389
2019	Data sciences	44	23	5	10	4	13	2	79	15	80
2019	Policy	27	30	19	6	3	13	2	67	10	444
2019	Project management	31	31	16	8	5	9	0	68	14	188
2019	Other services to the public	28	28	18	8	4	14	0	66	14	51
2019	None of the above	33	26	19	5	8	8	1	65	14	199
2018	Client contact centre	34	32	17	0	8	6	3	73	9	58
2018	Health care practitioners	32	27	21	6	5	10	0	65	12	89
2018	Federal regulators	27	32	18	6	6	10	1	66	13	583
2018	Compliance, inspection and enforcement	27	35	17	6	3	12	1	70	10	431
2018	Communications or public affairs	28	29	22	5	2	12	1	66	9	198
2018	Access to information and privacy	46	31	7	5	2	9	0	84	8	52
2018	Security	27	32	15	21	3	3	0	61	24	35
2018	Science and technology	30	31	19	5	3	10	2	70	9	515
2018	Legal services	29	24	26	0	0	21	0	68	0	19
2018	Administration and operations	35	32	14	5	4	9	1	74	10	493
2018	Human resources	35	35	11	3	3	8	4	80	8	194
2018	Financial management	32	30	18	5	6	10	0	69	11	146
2018	Procurement	45	26	10	10	0	10	0	78	11	19
2018	Real property	16	52	21	7	0	4	0	71	7	23
2018	Information management	36	31	20	5	2	5	0	71	8	122
2018	Information technology	37	28	17	4	1	10	2	75	5	147
2018	Evaluation	27	35	18	5	2	13	0	72	8	355
2018	Data sciences	34	42	12	4	1	6	0	82	5	78
2018	Policy	29	30	16	6	5	12	2	69	13	379
2018	Project management	22	33	17	7	4	17	0	66	13	152
2018	Other services to the public	20	48	7	9	3	5	7	78	14	52
2018	None of the above	25	36	18	8	6	7	0	65	15	149
2017	Client contact centre	27	35	20	5	10	3	0	64	16	139
2017	Health care practitioners	25	29	14	10	12	8	1	60	24	379
2017	Federal regulators	29	31	17	7	4	12	1	69	12	562
2017	Compliance, inspection and enforcement	23	40	15	5	5	11	2	72	11	392
2017	Communications or public affairs	28	36	17	6	4	8	2	71	11	224
2017	Access to information and privacy	38	32	13	3	2	8	3	80	5	60
2017	Security	25	28	16	7	22	0	3	54	30	37
2017	Science and technology	26	34	15	6	4	13	1	70	12	608
2017	Legal services	29	23	15	9	0	14	10	68	12	21
2017	Administration and operations	29	28	19	7	6	9	1	64	15	897
2017	Human resources	33	36	11	7	5	7	0	75	13	245
2017	Financial management	34	32	15	5	5	8	1	73	10	212
2017	Procurement	24	32	26	0	10	8	0	60	11	36
2017	Real property	43	28	18	6	2	4	0	73	8	51
2017	Materiel management	47	21	17	10	0	0	6	72	10	14
2017	Information management	37	28	15	5	7	7	1	70	13	162
2017	Information technology	37	31	17	4	6	6	0	71	11	217
2017	Evaluation	28	33	18	3	4	14	1	70	8	335
2017	Data sciences	31	31	19	6	2	9	2	70	9	97
2017	Policy	20	31	17	9	7	15	2	61	19	510
2017	Project management	29	26	20	8	6	11	2	62	16	230
2017	Other services to the public	47	14	15	2	4	12	6	74	7	89
2017	None of the above	30	23	18	7	8	13	1	61	18	356
2014	Client contact centre	16	36	21	5	9	12	2	60	16	178
2014	Health care practitioners	19	25	23	10	11	11	1	50	24	514
2014	Federal regulators	24	24	18	8	4	19	2	61	15	724
2014	Compliance, inspection and enforcement	21	33	22	4	4	15	1	64	9	430
2014	Communications or public affairs	20	29	20	7	5	16	3	60	15	262
2014	Access to information and privacy	23	17	22	14	0	19	6	53	18	36
2014	Security	24	30	23	11	5	7	0	58	17	51
2014	Science and technology	23	29	20	6	3	17	2	64	11	727
2014	Legal services	36	17	20	0	0	27	0	73	0	29
2014	Administration and operations	22	31	20	7	5	13	2	62	14	1151
2014	Human resources	30	32	17	6	3	10	2	71	10	297
2014	Financial management	24	31	17	6	5	14	2	66	13	296
2014	Procurement	15	34	19	7	5	15	5	60	16	39
2014	Real property	36	22	23	8	2	7	3	64	11	84
2014	Materiel management	37	31	16	6	0	0	10	76	7	13
2014	Information management	27	26	14	8	9	12	3	64	19	216
2014	Information technology	24	27	20	5	4	18	1	63	12	285
2014	Evaluation	22	22	18	6	4	25	3	62	14	414
2014	Other services to the public	22	29	16	10	8	13	1	60	22	165
2014	None of the above	17	26	22	8	6	19	1	55	18	623

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	9	91	92
2019	Health care practitioners	5	95	128
2019	Federal regulators	7	93	625
2019	Compliance, inspection and enforcement	7	93	528
2019	Communications or public affairs	7	93	217
2019	Access to information and privacy	7	93	72
2019	Security	0	100	59
2019	Science and technology	7	93	639
2019	Administration and operations	7	93	615
2019	Human resources	5	95	268
2019	Financial management	7	93	179
2019	Procurement	0	100	44
2019	Materiel management	0	100	11
2019	Information management	8	92	140
2019	Information technology	6	94	203
2019	Evaluation	8	92	389
2019	Data sciences	7	93	79
2019	Policy	5	95	443
2019	Project management	7	93	188
2019	None of the above	9	91	200
2018	Health care practitioners	15	85	87
2018	Federal regulators	7	93	582
2018	Compliance, inspection and enforcement	6	94	436
2018	Communications or public affairs	5	95	197
2018	Science and technology	6	94	515
2018	Legal services	0	100	19
2018	Administration and operations	7	93	492
2018	Human resources	6	94	194
2018	Financial management	6	94	145
2018	Procurement	0	100	19
2018	Information management	7	93	121
2018	Information technology	8	92	146
2018	Evaluation	6	94	351
2018	Policy	7	93	378
2018	Project management	8	92	152
2018	None of the above	9	91	150

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	35	65	46
2019	Compliance, inspection and enforcement	45	55	35
2019	Communications or public affairs	37	63	15
2019	Science and technology	33	67	46
2019	Administration and operations	46	54	46
2019	Human resources	63	37	13
2019	Financial management	36	64	13
2019	Evaluation	36	64	31
2019	Policy	36	64	22
2019	Project management	47	53	13
2019	None of the above	39	61	18
2018	Health care practitioners	31	69	14
2018	Federal regulators	23	77	43
2018	Compliance, inspection and enforcement	29	71	27
2018	Communications or public affairs	48	52	11
2018	Science and technology	32	68	34
2018	Administration and operations	23	77	35
2018	Policy	27	73	29
2018	Project management	63	37	12
2018	None of the above	58	42	14

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	74	26	46
2019	Compliance, inspection and enforcement	58	42	35
2019	Science and technology	76	24	46
2019	Administration and operations	73	27	46
2019	Evaluation	74	26	31
2019	Policy	77	23	22
2018	Health care practitioners	58	42	14
2018	Federal regulators	85	15	43
2018	Compliance, inspection and enforcement	75	25	27
2018	Science and technology	80	20	34
2018	Administration and operations	82	18	35
2018	Information technology	50	50	13
2018	Policy	76	24	29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	15
2019	Human resources	100	13
2019	Financial management	100	13
2019	Information management	100	10
2019	Information technology	100	11
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Communications or public affairs	100	11
2018	Financial management	100	10
2018	Information technology	100	13
2018	Evaluation	100	21
2018	Project management	100	12
2018	None of the above	100	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Federal regulators	100	46
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	15
2019	Science and technology	100	46
2019	Administration and operations	100	46
2019	Human resources	100	13
2019	Financial management	100	13
2019	Information management	100	10
2019	Information technology	100	11
2019	Policy	100	22
2019	Project management	100	13
2019	None of the above	100	18
2018	Federal regulators	100	43
2018	Compliance, inspection and enforcement	100	27
2018	Communications or public affairs	100	11
2018	Administration and operations	100	35
2018	Human resources	100	12
2018	Financial management	100	10
2018	Information technology	100	13
2018	Evaluation	100	21
2018	Policy	100	29
2018	Project management	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Compliance, inspection and enforcement	16	84	35
2019	Human resources	0	100	13
2019	Information management	0	100	10
2019	Project management	0	100	13
2018	Compliance, inspection and enforcement	0	100	27
2018	Communications or public affairs	0	100	11
2018	Financial management	0	100	10
2018	Evaluation	0	100	21

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	15
2019	Human resources	0	100	13
2019	Financial management	0	100	13
2019	Information management	0	100	10
2019	Information technology	0	100	11
2019	Evaluation	0	100	31
2019	Policy	0	100	22
2018	Compliance, inspection and enforcement	18	82	27
2018	Communications or public affairs	0	100	11
2018	Human resources	0	100	12
2018	Financial management	0	100	10
2018	Information technology	0	100	13
2018	Evaluation	0	100	21
2018	Policy	0	100	29
2018	None of the above	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	13	87	46
2019	Human resources	0	100	13
2019	Information management	0	100	10
2019	Project management	0	100	13
2018	Federal regulators	14	86	43
2018	Science and technology	15	85	34
2018	Administration and operations	14	86	35
2018	Financial management	0	100	10

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	33	67	46
2019	Compliance, inspection and enforcement	34	66	35
2019	Science and technology	24	76	46
2019	Administration and operations	19	81	43
2019	Evaluation	27	73	31
2019	Policy	38	62	21
2019	None of the above	33	67	18
2018	Health care practitioners	36	64	14
2018	Federal regulators	33	67	44
2018	Compliance, inspection and enforcement	25	75	27
2018	Communications or public affairs	0	100	11
2018	Science and technology	36	64	34
2018	Administration and operations	33	67	35
2018	Evaluation	38	62	21
2018	Policy	23	77	29

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	24	76	46
2019	Compliance, inspection and enforcement	21	79	35
2019	Science and technology	26	74	46
2019	Administration and operations	13	87	43
2019	Evaluation	27	73	31
2019	Policy	28	72	21
2019	None of the above	27	73	18
2018	Federal regulators	20	80	44
2018	Compliance, inspection and enforcement	28	72	27
2018	Communications or public affairs	0	100	11
2018	Science and technology	30	70	34
2018	Administration and operations	18	82	35
2018	Evaluation	37	63	21
2018	Policy	22	78	29

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	20	80	46
2019	Compliance, inspection and enforcement	21	79	35
2019	Communications or public affairs	0	100	14
2019	Science and technology	11	89	46
2019	Administration and operations	21	79	43
2019	Human resources	0	100	13
2018	Federal regulators	15	85	44
2018	Compliance, inspection and enforcement	18	82	27
2018	Communications or public affairs	0	100	11
2018	Science and technology	19	81	34

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Administration and operations	20	80	43
2019	Human resources	0	100	13
2019	Information management	0	100	10
2018	Health care practitioners	0	100	14
2018	Communications or public affairs	0	100	11
2018	Science and technology	14	86	34
2018	Evaluation	0	100	21
2018	Project management	0	100	12
2018	None of the above	0	100	13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	19	81	46
2019	Compliance, inspection and enforcement	25	75	35
2019	Communications or public affairs	59	41	14
2019	Science and technology	24	76	46
2019	Administration and operations	25	75	43
2019	Information management	50	50	10
2019	Evaluation	26	74	31
2019	Policy	33	67	21
2019	Project management	53	47	13
2019	None of the above	34	66	18
2018	Federal regulators	23	77	44
2018	Compliance, inspection and enforcement	32	68	27
2018	Communications or public affairs	44	56	11
2018	Science and technology	16	84	34
2018	Administration and operations	41	59	35
2018	Policy	29	71	29
2018	Project management	33	67	12

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	20	80	46
2019	Compliance, inspection and enforcement	20	80	35
2019	Science and technology	29	71	46
2019	Administration and operations	19	81	43
2019	Evaluation	16	84	31
2019	Policy	28	72	21
2019	None of the above	29	71	18
2018	Federal regulators	20	80	44
2018	Compliance, inspection and enforcement	22	78	27
2018	Administration and operations	22	78	35
2018	Information technology	39	61	12
2018	Policy	20	80	29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	Federal regulators	100	46
2019	Human resources	100	13
2019	Financial management	100	12
2019	Information management	100	10
2019	Information technology	100	11
2019	Policy	100	21
2019	Project management	100	13
2018	Federal regulators	100	44
2018	Communications or public affairs	100	11
2018	Science and technology	100	34
2018	Administration and operations	100	35
2018	Financial management	100	10
2018	Evaluation	100	21
2018	Policy	100	29
2018	Project management	100	12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Federal regulators	100	46
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	14
2019	Administration and operations	100	43
2019	Human resources	100	13
2019	Financial management	100	12
2019	Information management	100	10
2019	Information technology	100	11
2019	Evaluation	100	31
2019	Project management	100	13
2018	Federal regulators	100	44
2018	Compliance, inspection and enforcement	100	27
2018	Science and technology	100	34
2018	Administration and operations	100	35
2018	Human resources	100	12
2018	Financial management	100	10
2018	Information technology	100	12
2018	Evaluation	100	21
2018	None of the above	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Information technology	0	100	11
2019	Evaluation	0	100	31
2018	Compliance, inspection and enforcement	18	82	27
2018	Communications or public affairs	0	100	11
2018	Financial management	0	100	10
2018	Information technology	0	100	12

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	15	85	46
2019	Compliance, inspection and enforcement	28	72	35
2019	Science and technology	16	84	46
2019	Administration and operations	19	81	43
2019	Policy	24	76	21
2018	Federal regulators	20	80	44
2018	Compliance, inspection and enforcement	29	71	27
2018	Administration and operations	18	82	35
2018	Financial management	0	100	10
2018	Evaluation	24	76	21
2018	Policy	27	73	29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Federal regulators	100	46
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	14
2019	Science and technology	100	46
2019	Administration and operations	100	43
2019	Human resources	100	13
2019	Financial management	100	12
2019	Information management	100	10
2019	Information technology	100	11
2019	Evaluation	100	31
2019	Policy	100	21
2019	Project management	100	13
2018	Health care practitioners	100	14
2018	Federal regulators	100	44
2018	Compliance, inspection and enforcement	100	27
2018	Communications or public affairs	100	11
2018	Science and technology	100	34
2018	Administration and operations	100	35
2018	Human resources	100	12
2018	Financial management	100	10
2018	Information technology	100	12
2018	Evaluation	100	21
2018	Project management	100	12
2018	None of the above	100	13

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	17	83	46
2019	Science and technology	11	89	46
2019	Administration and operations	23	77	43
2018	Federal regulators	24	76	44
2018	Science and technology	14	86	34
2018	Information technology	0	100	12
2018	Policy	17	83	29

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Federal regulators	100	46
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	14
2019	Science and technology	100	46
2019	Administration and operations	100	43
2019	Human resources	100	13
2019	Financial management	100	12
2019	Information management	100	10
2019	Information technology	100	11
2019	Evaluation	100	31
2019	Policy	100	21
2019	Project management	100	13
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Federal regulators	100	44
2018	Compliance, inspection and enforcement	100	27
2018	Communications or public affairs	100	11
2018	Science and technology	100	34
2018	Administration and operations	100	35
2018	Human resources	100	12
2018	Financial management	100	10
2018	Information technology	100	12
2018	Evaluation	100	21
2018	Policy	100	29
2018	Project management	100	12
2018	None of the above	100	13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	11	89	46
2019	Communications or public affairs	35	65	14
2019	Science and technology	18	82	46
2019	Administration and operations	21	79	43
2019	Evaluation	22	78	31
2018	Federal regulators	14	86	44
2018	Communications or public affairs	56	44	11
2018	Science and technology	27	73	34
2018	Administration and operations	35	65	35
2018	Evaluation	23	77	21
2018	Policy	17	83	29

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	29	71	45
2019	Compliance, inspection and enforcement	22	78	35
2019	Communications or public affairs	41	59	12
2019	Science and technology	27	73	45
2019	Administration and operations	24	76	42
2019	Evaluation	25	75	31
2019	Policy	35	65	20
2018	Federal regulators	33	67	44
2018	Compliance, inspection and enforcement	25	75	27
2018	Science and technology	16	84	34
2018	Administration and operations	33	67	35
2018	Human resources	39	61	12
2018	Financial management	47	53	10
2018	Policy	27	73	29
2018	Project management	37	63	12

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	15	85	45
2019	Administration and operations	17	83	42
2019	Project management	0	100	13
2018	Federal regulators	21	79	44
2018	Communications or public affairs	0	100	11
2018	Administration and operations	18	82	35

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	12
2019	Information technology	100	10
2019	Evaluation	100	31
2019	Policy	100	20
2019	Project management	100	13
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Compliance, inspection and enforcement	100	27
2018	Communications or public affairs	100	11
2018	Science and technology	100	34
2018	Administration and operations	100	35
2018	None of the above	100	13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Compliance, inspection and enforcement	14	86	35
2019	Communications or public affairs	0	100	12
2019	Administration and operations	12	88	42
2019	Human resources	0	100	13
2018	Science and technology	15	85	34
2018	Administration and operations	14	86	35
2018	Policy	27	73	29

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Compliance, inspection and enforcement	0	100	35
2019	Communications or public affairs	0	100	12
2019	Administration and operations	13	87	42
2019	Human resources	0	100	13
2019	Information technology	0	100	10
2019	Evaluation	0	100	31
2019	Project management	0	100	13
2019	None of the above	0	100	18
2018	Health care practitioners	0	100	14
2018	Communications or public affairs	0	100	11
2018	Information technology	0	100	13
2018	None of the above	0	100	13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	12
2019	Information management	100	10
2019	Information technology	100	10
2019	Policy	100	20
2019	Project management	100	13
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Communications or public affairs	100	11
2018	Human resources	100	12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	No (%)	Total responses
2019	Information technology	100	10
2019	Evaluation	100	31
2019	None of the above	100	18
2018	Information technology	100	13
2018	Evaluation	100	21
2018	None of the above	100	13

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Science and technology	11	89	45
2019	Administration and operations	11	89	42
2019	Human resources	0	100	13
2019	Information management	0	100	10
2019	Information technology	0	100	10
2019	Project management	0	100	13
2018	Health care practitioners	0	100	14
2018	Federal regulators	13	87	44
2018	Communications or public affairs	0	100	11
2018	Policy	21	79	29
2018	Project management	0	100	12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	54	46	45
2019	Compliance, inspection and enforcement	50	50	35
2019	Science and technology	56	44	45
2019	Administration and operations	45	55	42
2019	Human resources	43	57	13
2019	Financial management	47	53	12
2019	Evaluation	69	31	31
2019	Policy	55	45	20
2019	Project management	61	39	13
2019	None of the above	71	29	18
2018	Federal regulators	50	50	44
2018	Compliance, inspection and enforcement	49	51	27
2018	Communications or public affairs	43	57	11
2018	Science and technology	59	41	34
2018	Administration and operations	55	45	35
2018	Information technology	59	41	13
2018	Evaluation	67	33	21
2018	Policy	45	55	29
2018	None of the above	47	53	14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	No (%)	Total responses
2019	Policy	100	18
2019	None of the above	100	18
2018	Communications or public affairs	100	11
2018	Science and technology	100	31
2018	Information technology	100	12
2018	Evaluation	100	19
2018	Project management	100	11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	Information management	100	10
2019	Information technology	100	10
2019	Policy	100	18
2019	None of the above	100	18
2018	Communications or public affairs	100	11
2018	Administration and operations	100	33
2018	Project management	100	11
2018	None of the above	100	12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	Information technology	100	10
2019	Project management	100	13
2019	None of the above	100	18
2018	Communications or public affairs	100	11
2018	Science and technology	100	31
2018	Administration and operations	100	33
2018	Human resources	100	12
2018	Information technology	100	12
2018	Evaluation	100	19
2018	Policy	100	25
2018	Project management	100	11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Information technology	100	10
2019	Project management	100	13
2019	None of the above	100	18
2018	Compliance, inspection and enforcement	100	26
2018	Communications or public affairs	100	11
2018	Science and technology	100	31
2018	Information technology	100	12
2018	Evaluation	100	19
2018	Project management	100	11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Information technology	100	10
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Federal regulators	100	43
2018	Communications or public affairs	100	11
2018	Science and technology	100	31
2018	Information technology	100	12
2018	Policy	100	25
2018	Project management	100	11
2018	None of the above	100	12

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Information technology	0	100	10
2018	Administration and operations	25	75	33
2018	Evaluation	0	100	19
2018	None of the above	0	100	12

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2018	Federal regulators	14	86	43
2018	Communications or public affairs	0	100	11
2018	Policy	0	100	25

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Information technology	0	100	10
2018	Health care practitioners	0	100	14
2018	Federal regulators	13	87	43
2018	Compliance, inspection and enforcement	22	78	26
2018	Information technology	0	100	12
2018	Policy	20	80	25

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Information technology	0	100	10
2019	Policy	34	66	18
2018	Federal regulators	21	79	43
2018	Compliance, inspection and enforcement	33	67	26
2018	Communications or public affairs	56	44	11
2018	Science and technology	31	69	31
2018	Administration and operations	31	69	33
2018	Evaluation	36	64	19
2018	Policy	19	81	25

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Project management	100	11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Policy	67	33	18
2019	Project management	55	45	13
2019	None of the above	34	66	18
2018	Federal regulators	43	57	43
2018	Compliance, inspection and enforcement	48	52	26
2018	Science and technology	51	49	31
2018	Administration and operations	56	44	33
2018	Human resources	54	46	12
2018	Evaluation	46	54	19
2018	Policy	31	69	25
2018	Project management	57	43	11
2018	None of the above	63	37	13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Communications or public affairs	100	11
2019	Information technology	100	10
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Compliance, inspection and enforcement	100	26
2018	Communications or public affairs	100	11
2018	Science and technology	100	31
2018	Administration and operations	100	33
2018	Information technology	100	12
2018	Evaluation	100	19
2018	Project management	100	11
2018	None of the above	100	12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	53	47	11
2019	Information management	50	50	10
2019	Policy	72	28	18
2019	Project management	62	38	13
2019	None of the above	61	39	18
2018	Health care practitioners	47	53	14
2018	Federal regulators	63	37	43
2018	Compliance, inspection and enforcement	64	36	26
2018	Science and technology	51	49	31
2018	Administration and operations	55	45	33
2018	Human resources	61	39	12
2018	Evaluation	74	26	19
2018	Policy	68	32	25

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	Information management	100	10
2019	Policy	100	18
2019	Project management	100	13
2019	None of the above	100	18
2018	Health care practitioners	100	14
2018	Federal regulators	100	43
2018	Communications or public affairs	100	11
2018	Administration and operations	100	33
2018	Information technology	100	12
2018	Evaluation	100	19
2018	Policy	100	25

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Communications or public affairs	0	100	11
2019	Information management	0	100	10
2019	Project management	0	100	13
2018	Federal regulators	14	86	43
2018	Science and technology	16	84	31
2018	Administration and operations	13	87	33
2018	Evaluation	0	100	19
2018	Project management	0	100	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	10	90	91
2019	Health care practitioners	7	93	128
2019	Federal regulators	10	90	626
2019	Compliance, inspection and enforcement	7	93	528
2019	Communications or public affairs	6	94	215
2019	Science and technology	8	92	641
2019	Administration and operations	8	92	611
2019	Human resources	5	95	266
2019	Financial management	7	93	179
2019	Information management	12	88	142
2019	Information technology	6	94	202
2019	Evaluation	12	88	389
2019	Data sciences	10	90	80
2019	Policy	5	95	441
2019	Project management	9	91	188
2019	Other services to the public	9	91	51
2019	None of the above	10	90	200

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	18	18	19	5	3	28	9	56	13	92
2019	Health care practitioners	18	12	20	1	4	28	17	54	10	128
2019	Federal regulators	16	15	18	4	3	34	9	55	13	626
2019	Compliance, inspection and enforcement	17	9	21	2	3	39	9	49	10	526
2019	Communications or public affairs	16	10	22	4	3	35	10	47	12	214
2019	Access to information and privacy	26	18	21	2	1	24	8	65	5	72
2019	Security	25	11	25	2	2	20	16	55	5	59
2019	Science and technology	15	12	21	4	3	35	11	49	12	636
2019	Legal services	16	13	10	3	0	37	21	68	8	26
2019	Administration and operations	19	16	24	4	4	24	9	53	11	614
2019	Human resources	22	17	18	4	2	28	11	62	9	267
2019	Financial management	24	19	23	2	3	22	8	61	7	180
2019	Procurement	26	13	18	3	3	34	4	63	8	44
2019	Real property	22	24	18	2	1	29	4	69	5	50
2019	Materiel management	14	24	0	0	0	39	23	100	0	11
2019	Information management	27	12	23	5	2	27	3	56	11	141
2019	Information technology	25	15	17	2	1	33	6	66	6	203
2019	Evaluation	13	11	20	4	2	41	9	47	12	387
2019	Data sciences	18	10	14	7	4	34	14	52	20	80
2019	Policy	15	11	20	3	2	40	8	51	11	444
2019	Project management	19	14	17	4	3	33	10	58	13	188
2019	Other services to the public	22	12	14	3	6	42	2	59	15	51
2019	None of the above	17	11	21	3	5	32	11	49	14	200
2018	Client contact centre	28	14	26	0	4	21	6	58	6	58
2018	Health care practitioners	21	12	16	4	6	31	10	56	16	89
2018	Federal regulators	15	12	21	3	4	39	7	49	12	580
2018	Compliance, inspection and enforcement	13	15	19	2	2	40	9	55	9	435
2018	Communications or public affairs	11	20	17	2	3	40	7	59	9	197
2018	Access to information and privacy	21	19	21	0	5	26	7	61	8	52
2018	Security	14	16	37	6	4	17	4	39	14	34
2018	Science and technology	13	15	18	3	3	37	11	55	10	516
2018	Legal services	20	9	25	5	0	42	0	50	8	19
2018	Administration and operations	23	16	21	3	2	28	7	61	7	492
2018	Human resources	16	23	18	4	3	31	6	62	10	193
2018	Financial management	18	11	28	2	5	29	7	45	11	146
2018	Procurement	15	10	30	0	0	39	5	47	0	19
2018	Real property	9	30	36	11	0	15	0	45	13	23
2018	Information management	24	21	23	2	3	19	8	61	7	123
2018	Information technology	19	15	22	2	4	32	6	55	9	145
2018	Evaluation	12	10	21	4	2	41	9	44	13	353
2018	Data sciences	15	11	13	2	0	40	18	62	6	79
2018	Policy	13	13	17	3	3	41	10	53	13	378
2018	Project management	10	18	23	3	2	34	10	50	9	153
2018	Other services to the public	16	14	27	5	3	21	13	45	13	52
2018	None of the above	13	17	20	5	3	33	8	51	15	151
2017	Client contact centre	23	19	26	1	5	22	4	57	9	138
2017	Health care practitioners	16	11	25	2	6	34	6	45	13	381
2017	Federal regulators	16	16	18	4	2	33	10	57	11	564
2017	Compliance, inspection and enforcement	11	17	15	2	4	43	8	58	12	393
2017	Communications or public affairs	12	15	22	4	1	34	12	51	9	223
2017	Access to information and privacy	23	21	14	2	1	29	10	73	5	60
2017	Security	9	23	23	0	20	22	5	43	27	37
2017	Science and technology	15	17	16	3	3	38	10	59	10	609
2017	Legal services	9	15	29	0	0	23	24	45	0	21
2017	Administration and operations	18	18	23	3	4	27	7	55	11	895
2017	Human resources	19	20	18	3	4	28	9	61	11	245
2017	Financial management	17	19	16	1	6	32	9	62	11	212
2017	Procurement	17	16	30	0	0	34	3	52	0	36
2017	Real property	24	17	22	2	4	28	4	59	8	51
2017	Materiel management	21	16	18	0	0	16	29	67	0	14
2017	Information management	25	18	21	1	6	22	7	61	9	161
2017	Information technology	18	19	21	2	2	32	6	60	6	217
2017	Evaluation	9	14	18	4	2	42	10	49	12	333
2017	Data sciences	14	13	15	0	0	47	10	64	0	97
2017	Policy	11	10	19	5	3	44	7	44	17	513
2017	Project management	13	10	23	4	4	38	7	43	15	230
2017	Other services to the public	19	16	13	4	3	39	4	63	13	89
2017	None of the above	24	14	21	2	4	30	6	58	9	357
2014	Client contact centre	11	21	24	1	4	32	8	52	8	178
2014	Health care practitioners	14	17	25	4	3	29	8	49	12	513
2014	Federal regulators	14	14	16	2	2	40	12	58	9	723
2014	Compliance, inspection and enforcement	11	13	17	2	2	45	9	53	10	430
2014	Communications or public affairs	11	12	17	2	4	46	9	49	13	262
2014	Access to information and privacy	14	11	19	3	0	47	6	54	6	36
2014	Security	14	20	29	4	0	26	7	52	5	50
2014	Science and technology	13	12	16	3	2	42	11	54	11	726
2014	Legal services	25	7	27	0	3	37	0	51	5	29
2014	Administration and operations	15	17	23	3	3	31	8	53	9	1148
2014	Human resources	20	21	18	2	3	31	5	63	8	296
2014	Financial management	16	18	22	5	3	29	7	53	13	297
2014	Procurement	8	22	34	5	3	20	10	41	11	39
2014	Real property	22	23	22	2	1	21	9	64	4	84
2014	Materiel management	26	27	32	0	0	5	10	62	0	13
2014	Information management	16	18	19	4	5	27	12	56	13	216
2014	Information technology	17	11	23	2	3	38	6	49	9	285
2014	Evaluation	11	13	15	2	4	44	10	53	14	415
2014	Other services to the public	20	18	20	4	5	27	6	57	13	165
2014	None of the above	12	12	23	4	3	38	8	45	13	624

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	29	19	3	3	12	1	71	7	93
2019	Health care practitioners	41	24	19	2	4	6	3	73	7	127
2019	Federal regulators	33	30	15	5	3	13	1	73	9	627
2019	Compliance, inspection and enforcement	34	27	18	3	2	15	1	72	7	523
2019	Communications or public affairs	32	28	19	1	3	16	1	72	5	217
2019	Access to information and privacy	49	19	19	2	1	8	1	75	4	72
2019	Security	39	20	26	2	3	5	6	65	6	59
2019	Science and technology	34	29	18	3	3	11	2	72	7	642
2019	Legal services	28	32	7	3	3	14	12	82	9	26
2019	Administration and operations	41	28	14	3	3	10	1	78	6	611
2019	Human resources	40	29	13	3	2	10	2	80	5	267
2019	Financial management	34	34	19	3	1	8	1	75	4	179
2019	Procurement	43	25	23	0	3	7	0	73	3	44
2019	Real property	50	26	10	2	1	10	0	85	4	50
2019	Materiel management	43	57	0	0	0	0	0	100	0	11
2019	Information management	37	28	20	4	2	9	0	71	7	140
2019	Information technology	40	29	15	3	2	10	1	77	5	203
2019	Evaluation	31	29	18	4	2	15	1	72	7	388
2019	Data sciences	48	18	7	8	2	15	1	79	13	80
2019	Policy	29	31	19	2	2	14	2	72	5	442
2019	Project management	34	32	14	4	3	11	2	76	9	187
2019	Other services to the public	33	28	14	2	3	21	0	77	6	49
2019	None of the above	35	26	19	3	4	10	3	70	8	199
2018	Client contact centre	36	26	25	0	4	6	3	68	5	58
2018	Health care practitioners	34	34	17	6	2	7	1	73	8	89
2018	Federal regulators	29	31	19	4	4	12	1	69	9	580
2018	Compliance, inspection and enforcement	29	33	16	3	3	15	2	74	7	434
2018	Communications or public affairs	28	29	20	2	2	19	1	71	5	198
2018	Access to information and privacy	47	27	11	2	2	10	0	83	4	52
2018	Security	31	19	24	9	4	9	4	57	15	35
2018	Science and technology	31	33	17	2	2	13	1	75	5	517
2018	Legal services	29	24	26	0	0	21	0	68	0	19
2018	Administration and operations	37	29	16	3	2	12	1	76	6	493
2018	Human resources	34	37	10	3	3	11	2	82	7	194
2018	Financial management	36	27	15	5	5	11	1	71	11	146
2018	Procurement	44	23	28	0	0	6	0	71	0	17
2018	Real property	20	52	21	7	0	0	0	72	7	23
2018	Information management	34	32	23	4	2	6	1	70	6	123
2018	Information technology	39	30	16	2	4	9	1	76	6	145
2018	Evaluation	26	30	22	5	2	15	1	66	8	354
2018	Data sciences	34	39	13	2	0	10	1	82	3	79
2018	Policy	31	29	15	5	3	15	2	73	9	379
2018	Project management	23	31	22	3	1	19	1	68	5	153
2018	Other services to the public	21	36	22	3	3	8	7	67	7	52
2018	None of the above	25	30	25	6	4	9	3	62	11	150
2017	Client contact centre	32	33	18	3	5	9	1	72	8	138
2017	Health care practitioners	30	29	20	4	5	13	1	67	10	378
2017	Federal regulators	31	32	14	4	1	15	1	76	7	562
2017	Compliance, inspection and enforcement	26	38	14	2	3	14	1	76	7	393
2017	Communications or public affairs	28	37	15	5	1	10	4	75	7	223
2017	Access to information and privacy	38	30	12	2	0	12	7	83	2	59
2017	Security	24	32	18	0	19	5	3	60	21	38
2017	Science and technology	29	36	15	2	2	14	1	77	6	607
2017	Legal services	20	24	31	5	0	9	11	55	6	20
2017	Administration and operations	33	28	20	3	4	12	1	70	8	895
2017	Human resources	36	33	12	4	2	10	3	79	7	246
2017	Financial management	36	32	13	1	5	11	0	77	7	212
2017	Procurement	23	42	19	3	3	10	0	73	6	36
2017	Real property	44	28	15	6	2	5	0	76	8	51
2017	Materiel management	47	29	14	0	0	0	10	84	0	14
2017	Information management	39	30	16	2	6	5	3	75	8	161
2017	Information technology	34	36	20	1	2	7	1	75	4	216
2017	Evaluation	30	31	16	4	1	17	1	74	7	332
2017	Data sciences	33	33	13	4	0	15	2	79	5	96
2017	Policy	24	33	15	5	3	18	2	71	10	513
2017	Project management	29	31	16	3	5	15	2	72	10	230
2017	Other services to the public	37	23	14	5	2	19	0	74	8	89
2017	None of the above	35	24	18	2	3	15	2	71	7	357
2014	Client contact centre	17	37	21	3	3	17	2	67	7	178
2014	Health care practitioners	25	28	20	5	4	16	2	65	10	515
2014	Federal regulators	26	27	16	3	2	22	3	72	7	723
2014	Compliance, inspection and enforcement	23	33	16	3	2	20	2	72	7	429
2014	Communications or public affairs	24	31	14	4	3	21	2	72	9	262
2014	Access to information and privacy	25	31	13	0	0	30	0	81	0	36
2014	Security	23	31	23	6	2	14	2	64	9	50
2014	Science and technology	26	29	18	3	2	20	2	70	6	727
2014	Legal services	35	25	16	0	3	20	0	75	4	29
2014	Administration and operations	28	29	21	2	2	16	2	68	6	1150
2014	Human resources	33	33	18	2	1	10	2	76	3	297
2014	Financial management	29	27	18	4	3	18	1	70	9	296
2014	Procurement	17	27	24	5	5	20	2	56	13	39
2014	Real property	34	31	21	0	2	10	3	74	2	84
2014	Materiel management	44	11	22	0	0	12	11	72	0	12
2014	Information management	30	25	17	4	5	17	2	68	11	216
2014	Information technology	29	22	19	4	1	22	1	68	7	285
2014	Evaluation	21	26	19	2	4	26	3	66	8	416
2014	Other services to the public	31	23	23	4	3	15	1	65	8	165
2014	None of the above	22	26	22	5	2	21	2	62	9	624

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	41	27	12	12	8	0	0	68	20	92
2019	Health care practitioners	24	31	18	11	16	1	0	55	27	127
2019	Federal regulators	18	29	24	13	14	0	1	48	28	628
2019	Compliance, inspection and enforcement	16	27	22	16	18	1	0	43	35	527
2019	Communications or public affairs	18	31	21	15	13	0	1	50	28	217
2019	Access to information and privacy	27	33	18	6	15	0	1	61	21	71
2019	Security	19	31	19	10	19	1	2	51	29	59
2019	Science and technology	21	31	23	13	12	0	1	52	25	640
2019	Legal services	26	14	25	19	11	0	5	41	32	26
2019	Administration and operations	23	30	19	13	14	0	1	54	27	615
2019	Human resources	26	24	25	13	10	1	1	51	24	268
2019	Financial management	29	19	20	15	13	0	3	50	29	180
2019	Procurement	17	14	39	18	11	0	0	31	29	44
2019	Real property	17	29	22	7	25	0	0	46	33	50
2019	Materiel management	37	0	26	8	29	0	0	37	37	11
2019	Information management	30	26	17	16	11	0	1	56	27	141
2019	Information technology	25	29	18	11	16	0	2	55	28	203
2019	Evaluation	24	32	18	12	12	1	1	57	24	388
2019	Data sciences	31	25	12	17	13	1	1	57	31	79
2019	Policy	22	28	24	11	13	0	1	51	25	443
2019	Project management	23	20	24	12	19	0	1	44	31	188
2019	Other services to the public	26	22	16	9	22	0	4	50	33	51
2019	None of the above	32	28	17	9	11	0	3	62	21	200
2018	Client contact centre	28	12	17	16	17	0	9	44	37	59
2018	Health care practitioners	15	28	30	8	19	0	0	43	27	89
2018	Federal regulators	15	28	23	13	19	0	1	44	33	582
2018	Compliance, inspection and enforcement	10	23	23	19	24	0	1	34	43	435
2018	Communications or public affairs	13	29	22	15	17	2	1	44	34	197
2018	Access to information and privacy	18	27	26	11	19	0	0	44	30	52
2018	Security	18	24	22	21	16	0	0	42	37	35
2018	Science and technology	16	22	26	13	20	0	2	39	34	515
2018	Legal services	15	20	16	10	40	0	0	34	50	19
2018	Administration and operations	22	19	22	16	18	0	3	42	35	493
2018	Human resources	20	25	23	11	16	1	4	47	28	192
2018	Financial management	20	23	20	15	19	0	2	44	35	146
2018	Procurement	10	20	20	14	35	0	0	31	49	19
2018	Real property	19	16	32	20	10	0	3	36	31	24
2018	Information management	19	36	19	7	16	0	4	57	24	123
2018	Information technology	21	22	24	14	15	1	2	45	30	145
2018	Evaluation	17	28	24	12	15	1	3	47	28	355
2018	Data sciences	11	23	23	22	20	1	0	34	42	79
2018	Policy	20	27	23	13	16	0	1	47	29	380
2018	Project management	16	28	27	10	15	0	4	46	26	151
2018	Other services to the public	17	23	27	19	14	0	0	40	33	52
2018	None of the above	21	19	22	13	19	3	3	43	34	150
2017	Client contact centre	15	20	22	16	25	1	2	36	41	138
2017	Health care practitioners	13	19	21	14	32	1	1	32	46	384
2017	Federal regulators	15	28	19	13	22	0	1	44	36	562
2017	Compliance, inspection and enforcement	10	18	23	15	32	0	3	28	48	393
2017	Communications or public affairs	17	24	22	13	21	1	3	42	34	223
2017	Access to information and privacy	17	28	27	9	14	0	5	47	24	60
2017	Security	17	16	29	16	22	0	0	34	38	38
2017	Science and technology	17	27	20	16	17	1	2	45	35	606
2017	Legal services	15	24	20	16	20	0	5	41	38	20
2017	Administration and operations	18	22	21	16	20	0	3	41	37	896
2017	Human resources	18	18	16	21	24	0	2	38	46	246
2017	Financial management	21	24	18	15	19	0	2	46	35	211
2017	Procurement	18	24	15	12	31	0	0	42	44	36
2017	Real property	15	20	17	28	20	0	0	36	48	51
2017	Materiel management	6	33	24	6	25	0	6	41	34	14
2017	Information management	17	30	21	15	14	1	3	48	30	161
2017	Information technology	23	26	18	12	19	1	2	50	31	216
2017	Evaluation	18	28	22	11	18	0	2	48	29	334
2017	Data sciences	24	23	18	19	15	0	0	47	35	97
2017	Policy	23	27	19	13	14	0	3	52	28	511
2017	Project management	20	28	23	10	17	0	2	49	28	229
2017	Other services to the public	18	22	21	18	20	1	0	40	38	89
2017	None of the above	22	27	17	12	19	2	2	51	32	355

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	25	16	13	10	0	2	60	24	93
2019	Health care practitioners	21	28	26	18	7	0	0	48	25	128
2019	Federal regulators	9	25	31	16	18	0	0	34	34	629
2019	Compliance, inspection and enforcement	11	26	31	19	12	0	1	38	31	526
2019	Communications or public affairs	19	32	24	17	8	0	0	51	25	217
2019	Access to information and privacy	19	25	24	20	12	0	0	44	32	72
2019	Security	24	29	26	16	5	0	0	53	21	58
2019	Science and technology	19	33	26	13	9	0	0	52	21	640
2019	Legal services	10	37	38	11	3	0	0	47	15	26
2019	Administration and operations	23	34	23	12	8	0	1	57	20	617
2019	Human resources	17	29	25	17	12	0	0	46	29	267
2019	Financial management	27	29	22	11	8	1	1	57	20	180
2019	Procurement	22	25	30	21	2	0	0	47	23	44
2019	Real property	29	27	21	16	7	0	0	55	23	50
2019	Materiel management	50	26	16	8	0	0	0	76	8	11
2019	Information management	37	25	17	12	7	1	1	63	20	141
2019	Information technology	22	27	24	15	11	0	2	50	26	203
2019	Evaluation	19	32	22	17	8	0	1	52	26	389
2019	Data sciences	22	36	21	15	5	0	1	59	20	80
2019	Policy	15	34	26	16	7	0	1	50	24	443
2019	Project management	18	31	27	14	10	0	0	49	24	186
2019	Other services to the public	21	30	19	12	15	0	3	53	27	51
2019	None of the above	29	28	21	11	10	0	1	57	22	200
2018	Client contact centre	27	15	33	13	10	0	3	43	24	60
2018	Health care practitioners	12	32	35	13	8	0	0	44	21	89
2018	Federal regulators	9	24	31	22	14	0	0	33	36	580
2018	Compliance, inspection and enforcement	9	24	32	20	14	0	0	33	34	432
2018	Communications or public affairs	16	24	26	23	10	2	0	40	34	198
2018	Access to information and privacy	15	36	18	17	14	0	0	51	31	52
2018	Security	29	7	33	21	10	0	0	36	31	34
2018	Science and technology	17	30	30	14	8	1	0	47	22	517
2018	Legal services	10	30	26	15	15	0	5	42	31	19
2018	Administration and operations	23	29	27	12	7	1	1	53	20	494
2018	Human resources	9	26	33	16	15	1	0	35	31	192
2018	Financial management	21	23	27	17	11	0	1	44	28	145
2018	Procurement	25	15	31	25	5	0	0	40	30	19
2018	Real property	19	23	35	15	8	0	0	42	23	24
2018	Information management	24	33	25	13	4	0	1	58	17	122
2018	Information technology	17	22	25	25	10	0	1	39	36	146
2018	Evaluation	13	29	27	17	12	1	1	43	29	354
2018	Data sciences	16	35	27	13	8	0	0	51	22	79
2018	Policy	10	27	31	17	13	0	2	37	31	379
2018	Project management	10	31	32	15	11	0	1	41	26	152
2018	Other services to the public	22	31	30	11	7	0	0	52	18	51
2018	None of the above	18	29	21	18	12	2	1	48	31	151
2017	Client contact centre	18	21	25	24	12	0	0	39	36	138
2017	Health care practitioners	14	26	29	13	18	0	0	40	31	384
2017	Federal regulators	11	23	30	19	15	0	1	35	35	563
2017	Compliance, inspection and enforcement	10	26	26	23	14	0	1	37	37	392
2017	Communications or public affairs	12	27	26	22	11	0	2	40	33	223
2017	Access to information and privacy	11	22	26	21	19	0	0	34	40	60
2017	Security	5	35	35	18	7	0	0	39	25	38
2017	Science and technology	16	31	28	15	10	0	1	47	25	608
2017	Legal services	6	30	26	28	5	0	5	39	34	20
2017	Administration and operations	18	29	25	15	12	0	1	47	28	894
2017	Human resources	12	23	31	18	17	0	0	35	34	246
2017	Financial management	15	29	29	15	11	0	1	44	26	211
2017	Procurement	7	40	29	13	10	0	0	47	23	36
2017	Real property	26	23	21	21	9	0	0	49	30	51
2017	Materiel management	21	42	22	5	10	0	0	64	14	14
2017	Information management	26	30	21	14	8	0	2	57	22	160
2017	Information technology	23	26	21	15	13	1	2	50	28	216
2017	Evaluation	9	30	28	20	11	0	1	40	32	334
2017	Data sciences	24	30	25	14	7	0	0	54	21	97
2017	Policy	11	27	29	20	12	0	0	38	33	510
2017	Project management	15	29	28	14	12	1	1	45	27	230
2017	Other services to the public	24	24	27	14	10	0	1	49	23	89
2017	None of the above	23	27	22	14	12	0	1	51	26	356

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	41	30	14	6	5	0	4	74	11	92
2019	Health care practitioners	35	32	18	6	8	0	1	67	15	128
2019	Federal regulators	16	30	28	14	11	0	1	47	25	624
2019	Compliance, inspection and enforcement	22	31	25	11	10	0	1	54	21	525
2019	Communications or public affairs	21	29	24	18	8	0	0	50	26	216
2019	Access to information and privacy	26	27	25	17	5	0	0	53	22	72
2019	Security	31	24	29	11	5	0	1	55	16	58
2019	Science and technology	29	32	22	10	6	0	1	62	15	634
2019	Legal services	26	31	32	0	7	0	4	60	7	26
2019	Administration and operations	27	36	18	11	6	0	1	64	17	613
2019	Human resources	21	30	24	13	10	1	0	52	23	266
2019	Financial management	33	29	19	12	4	0	3	64	16	180
2019	Procurement	22	27	22	21	4	0	4	51	26	44
2019	Real property	33	16	20	18	9	0	4	51	28	50
2019	Materiel management	50	26	16	8	0	0	0	76	8	11
2019	Information management	42	27	16	7	5	1	2	71	12	142
2019	Information technology	27	26	20	14	10	0	3	55	25	203
2019	Evaluation	29	33	18	12	6	0	2	64	18	388
2019	Data sciences	37	34	17	7	2	1	1	73	10	79
2019	Policy	16	36	27	13	6	0	0	52	20	441
2019	Project management	25	30	23	16	6	0	0	56	22	185
2019	Other services to the public	27	30	18	10	9	0	6	61	20	50
2019	None of the above	33	25	24	8	7	0	3	60	16	199
2018	Client contact centre	30	31	13	14	6	0	7	65	21	60
2018	Health care practitioners	22	38	25	7	5	3	1	61	13	89
2018	Federal regulators	13	30	28	18	9	0	1	44	27	579
2018	Compliance, inspection and enforcement	19	30	27	14	10	0	1	49	24	434
2018	Communications or public affairs	18	25	26	16	13	2	1	44	29	197
2018	Access to information and privacy	20	41	16	16	7	0	0	61	23	52
2018	Security	27	10	16	40	7	0	0	36	47	35
2018	Science and technology	24	38	21	8	6	0	2	63	15	513
2018	Legal services	20	26	25	15	10	0	5	48	26	19
2018	Administration and operations	26	31	21	13	6	0	3	58	20	492
2018	Human resources	11	33	26	14	13	2	0	45	28	193
2018	Financial management	23	22	29	15	11	0	1	45	26	144
2018	Procurement	15	25	30	30	0	0	0	40	30	19
2018	Real property	15	24	31	8	15	0	7	41	25	24
2018	Information management	35	28	23	7	4	0	3	65	11	124
2018	Information technology	19	24	31	16	10	0	1	43	25	145
2018	Evaluation	22	31	22	10	10	3	1	55	21	354
2018	Data sciences	29	35	16	11	7	0	1	65	18	79
2018	Policy	16	27	25	16	14	0	2	44	31	378
2018	Project management	17	32	22	16	10	0	3	50	27	151
2018	Other services to the public	29	31	22	10	6	0	2	61	17	51
2018	None of the above	30	26	21	11	9	2	3	58	21	150
2017	Client contact centre	28	26	22	12	10	1	1	55	22	139
2017	Health care practitioners	25	32	21	10	8	1	2	59	19	384
2017	Federal regulators	16	30	27	16	10	0	2	46	27	563
2017	Compliance, inspection and enforcement	17	33	23	15	9	0	2	51	25	393
2017	Communications or public affairs	13	31	27	14	11	0	3	46	26	224
2017	Access to information and privacy	17	24	26	21	8	0	4	43	30	60
2017	Security	26	20	29	20	5	0	0	46	25	38
2017	Science and technology	23	34	21	11	5	1	5	60	18	607
2017	Legal services	16	25	29	20	5	0	5	43	27	20
2017	Administration and operations	22	30	21	15	9	0	2	53	25	890
2017	Human resources	16	28	25	17	11	0	2	45	29	246
2017	Financial management	21	28	27	13	9	1	1	50	22	211
2017	Procurement	23	38	19	9	12	0	0	61	20	36
2017	Real property	35	21	15	21	5	0	3	58	27	51
2017	Materiel management	15	40	21	14	0	0	10	61	16	14
2017	Information management	31	37	13	9	7	0	3	70	17	160
2017	Information technology	24	27	23	11	12	0	2	53	24	216
2017	Evaluation	17	30	29	13	8	1	2	49	21	332
2017	Data sciences	33	30	22	10	5	0	1	63	15	97
2017	Policy	12	25	28	21	14	0	1	37	35	510
2017	Project management	18	31	24	16	7	1	1	51	24	228
2017	Other services to the public	36	29	16	9	4	0	6	70	14	88
2017	None of the above	27	27	21	11	11	2	1	56	23	355

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	19	19	12	15	0	2	54	27	93
2019	Health care practitioners	26	20	23	18	12	0	2	47	30	127
2019	Federal regulators	18	23	26	16	16	1	0	41	32	623
2019	Compliance, inspection and enforcement	17	25	25	18	13	1	1	43	32	522
2019	Communications or public affairs	27	20	27	16	10	0	0	47	26	217
2019	Access to information and privacy	19	23	14	26	18	0	0	43	44	70
2019	Security	28	26	28	12	4	0	0	55	17	59
2019	Science and technology	25	26	23	15	10	0	1	52	25	639
2019	Legal services	17	41	24	7	7	0	4	60	15	25
2019	Administration and operations	27	30	18	12	11	1	2	59	23	613
2019	Human resources	24	20	24	14	17	0	1	45	31	268
2019	Financial management	29	29	20	12	7	2	1	60	19	180
2019	Procurement	34	17	31	6	7	0	5	53	14	44
2019	Real property	22	26	24	16	12	0	0	48	28	49
2019	Materiel management	51	19	21	9	0	0	0	70	9	10
2019	Information management	30	19	25	14	11	1	0	50	25	141
2019	Information technology	19	30	18	15	15	1	2	50	31	203
2019	Evaluation	28	27	22	11	9	1	2	57	21	386
2019	Data sciences	31	24	21	5	13	3	3	59	19	79
2019	Policy	25	25	25	16	8	0	1	51	24	440
2019	Project management	17	31	27	13	12	0	0	47	26	188
2019	Other services to the public	35	26	13	5	17	0	4	64	23	51
2019	None of the above	35	23	20	7	12	0	3	60	19	198
2018	Client contact centre	20	22	20	24	12	0	3	43	37	60
2018	Health care practitioners	12	30	28	13	12	5	1	44	26	89
2018	Federal regulators	11	27	26	19	13	1	2	40	33	579
2018	Compliance, inspection and enforcement	16	19	24	20	19	0	1	36	40	434
2018	Communications or public affairs	20	23	22	19	15	0	1	44	34	197
2018	Access to information and privacy	26	25	16	19	14	0	0	51	33	51
2018	Security	12	13	27	31	16	0	0	26	47	35
2018	Science and technology	23	25	27	14	9	1	2	49	24	516
2018	Legal services	20	5	31	29	10	0	5	26	41	19
2018	Administration and operations	25	27	24	11	10	1	2	53	22	491
2018	Human resources	10	21	28	16	21	1	1	32	39	193
2018	Financial management	22	24	30	12	11	0	1	46	24	146
2018	Procurement	25	15	40	20	0	0	0	40	20	19
2018	Real property	12	18	30	20	16	0	3	32	37	24
2018	Information management	28	21	17	16	14	0	4	51	32	124
2018	Information technology	17	23	26	19	13	1	1	40	33	144
2018	Evaluation	20	27	24	11	13	2	4	50	25	354
2018	Data sciences	33	24	26	10	6	0	1	58	16	79
2018	Policy	14	29	24	15	14	0	3	44	30	375
2018	Project management	12	30	19	25	11	0	2	43	37	151
2018	Other services to the public	25	28	28	14	4	0	0	53	18	52
2018	None of the above	23	23	25	13	14	1	2	47	27	151
2017	Client contact centre	17	20	16	22	22	2	1	38	45	139
2017	Health care practitioners	17	20	27	14	22	0	1	37	37	383
2017	Federal regulators	13	21	28	19	16	1	2	35	36	563
2017	Compliance, inspection and enforcement	16	22	25	20	14	0	2	39	35	392
2017	Communications or public affairs	12	24	26	21	15	0	2	37	36	223
2017	Access to information and privacy	20	31	8	18	19	0	4	53	38	60
2017	Security	7	6	36	16	35	0	0	13	51	38
2017	Science and technology	17	27	23	17	12	1	4	46	30	607
2017	Legal services	11	24	25	26	9	0	5	37	37	20
2017	Administration and operations	22	23	19	16	16	1	3	47	33	896
2017	Human resources	12	25	25	18	17	1	2	39	36	245
2017	Financial management	21	25	27	15	9	1	3	48	25	210
2017	Procurement	20	26	27	9	15	0	2	47	25	36
2017	Real property	22	25	16	21	16	0	0	47	37	51
2017	Materiel management	21	25	28	6	10	10	0	52	17	14
2017	Information management	22	25	20	17	14	1	2	48	32	162
2017	Information technology	17	23	19	17	19	1	3	42	38	215
2017	Evaluation	15	25	27	16	13	3	1	42	30	334
2017	Data sciences	28	35	15	14	7	0	1	64	21	97
2017	Policy	15	24	24	19	15	0	2	41	35	512
2017	Project management	18	24	22	18	16	2	1	43	34	229
2017	Other services to the public	21	21	29	15	11	2	2	43	27	89
2017	None of the above	24	25	20	13	15	2	1	51	29	356

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	62	15	10	2	5	0	6	82	7	93
2019	Health care practitioners	47	25	11	3	6	1	6	77	11	128
2019	Federal regulators	36	29	15	8	8	0	4	68	17	620
2019	Compliance, inspection and enforcement	41	30	12	8	5	1	3	74	13	523
2019	Communications or public affairs	43	29	15	8	3	0	2	74	11	215
2019	Access to information and privacy	61	26	4	3	3	1	3	91	5	72
2019	Security	56	17	9	5	2	0	11	82	7	59
2019	Science and technology	47	29	10	6	2	0	5	81	9	639
2019	Legal services	57	22	4	0	10	0	7	85	11	26
2019	Administration and operations	58	19	9	4	3	0	7	83	7	614
2019	Human resources	54	18	10	4	5	0	9	79	10	266
2019	Financial management	49	27	11	4	4	0	5	80	9	178
2019	Procurement	60	16	14	0	0	0	9	84	0	42
2019	Real property	47	25	6	8	5	0	8	79	14	50
2019	Materiel management	92	0	0	8	0	0	0	92	8	11
2019	Information management	62	16	4	5	2	1	10	87	8	141
2019	Information technology	49	21	13	6	5	0	7	75	12	202
2019	Evaluation	55	22	10	3	4	1	6	82	7	386
2019	Data sciences	56	25	2	7	1	0	8	88	9	79
2019	Policy	40	28	17	8	5	0	2	69	13	442
2019	Project management	45	26	16	5	4	0	4	74	10	188
2019	Other services to the public	56	16	12	2	8	3	4	77	10	51
2019	None of the above	49	25	13	3	3	0	6	79	7	200
2018	Client contact centre	49	18	6	6	6	0	15	79	14	60
2018	Health care practitioners	37	27	16	7	7	0	5	68	15	88
2018	Federal regulators	33	28	16	8	8	1	6	66	18	577
2018	Compliance, inspection and enforcement	40	27	15	6	6	1	4	71	13	431
2018	Communications or public affairs	28	33	17	11	7	2	3	63	19	195
2018	Access to information and privacy	56	22	5	2	6	2	7	85	9	52
2018	Security	40	22	17	8	2	0	11	69	11	35
2018	Science and technology	46	29	11	7	3	0	5	79	10	514
2018	Legal services	36	35	15	5	5	0	5	74	10	19
2018	Administration and operations	55	18	12	5	3	0	8	79	8	493
2018	Human resources	39	25	13	7	5	1	9	72	14	192
2018	Financial management	42	28	16	5	2	0	6	75	8	144
2018	Procurement	50	30	10	0	0	0	10	88	0	19
2018	Real property	35	36	21	0	4	4	0	74	4	24
2018	Information management	60	11	9	2	3	0	15	83	6	123
2018	Information technology	47	21	11	10	4	1	6	73	15	144
2018	Evaluation	43	24	11	6	2	1	13	78	9	354
2018	Data sciences	55	23	6	7	2	0	6	83	10	79
2018	Policy	29	32	18	6	10	0	5	64	17	377
2018	Project management	36	29	16	8	5	1	6	69	13	150
2018	Other services to the public	50	30	11	3	0	0	7	85	3	52
2018	None of the above	46	20	16	6	4	2	7	72	11	151
2017	Client contact centre	46	18	10	4	5	3	13	77	11	136
2017	Health care practitioners	38	28	15	7	8	0	3	69	16	383
2017	Federal regulators	31	29	17	7	6	1	9	66	15	562
2017	Compliance, inspection and enforcement	36	27	17	6	5	0	7	69	12	393
2017	Communications or public affairs	29	31	20	9	6	0	6	63	16	224
2017	Access to information and privacy	51	21	8	5	6	0	8	79	12	60
2017	Security	30	26	36	0	0	0	9	61	0	37
2017	Science and technology	40	27	15	4	5	0	9	74	10	605
2017	Legal services	30	44	5	5	5	0	11	84	11	20
2017	Administration and operations	45	22	12	5	4	1	11	76	10	890
2017	Human resources	40	24	15	6	3	0	12	73	10	246
2017	Financial management	41	22	13	5	8	2	10	71	15	208
2017	Procurement	47	16	15	1	0	0	20	79	2	36
2017	Real property	41	20	18	4	6	0	12	70	10	50
2017	Materiel management	44	10	11	0	0	0	35	83	0	14
2017	Information management	52	21	8	4	1	1	14	86	5	161
2017	Information technology	45	21	14	3	4	1	13	76	8	216
2017	Evaluation	40	25	14	5	3	0	12	75	9	334
2017	Data sciences	47	22	14	5	1	1	10	78	7	97
2017	Policy	26	28	20	12	9	1	4	57	22	511
2017	Project management	36	26	17	6	5	1	8	69	12	229
2017	Other services to the public	59	15	7	6	2	2	9	83	9	89
2017	None of the above	44	24	12	4	7	1	7	74	12	354

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	39	36	13	4	7	0	1	75	11	92
2019	Health care practitioners	33	26	21	12	7	0	1	60	19	127
2019	Federal regulators	24	32	19	11	13	0	0	56	24	625
2019	Compliance, inspection and enforcement	24	32	23	11	8	0	1	57	19	523
2019	Communications or public affairs	29	27	27	8	9	0	0	56	17	215
2019	Access to information and privacy	40	29	18	4	8	0	0	69	12	72
2019	Security	42	26	22	4	4	0	2	69	9	59
2019	Science and technology	32	30	20	12	6	0	0	63	17	638
2019	Legal services	30	32	23	4	9	3	0	63	13	26
2019	Administration and operations	35	32	17	7	7	0	1	68	15	615
2019	Human resources	41	29	15	7	7	0	1	70	14	265
2019	Financial management	40	26	13	6	11	0	3	68	18	178
2019	Procurement	47	27	9	7	5	0	5	78	12	44
2019	Real property	37	27	19	6	7	0	3	67	14	50
2019	Materiel management	29	48	0	16	7	0	0	77	23	11
2019	Information management	40	27	17	9	4	1	2	68	14	141
2019	Information technology	38	30	12	12	7	1	1	68	19	203
2019	Evaluation	34	30	16	10	7	0	2	66	18	388
2019	Data sciences	40	32	14	12	1	0	1	73	14	78
2019	Policy	25	33	18	14	9	0	1	59	23	442
2019	Project management	31	28	22	10	9	0	1	59	19	188
2019	Other services to the public	35	30	12	6	12	0	4	68	19	51
2019	None of the above	38	31	19	7	5	0	0	69	12	199
2018	Client contact centre	36	16	12	15	15	0	5	55	32	59
2018	Health care practitioners	29	29	21	14	8	0	0	57	22	88
2018	Federal regulators	25	30	19	14	12	0	0	54	26	581
2018	Compliance, inspection and enforcement	23	27	26	12	12	0	0	50	24	434
2018	Communications or public affairs	21	27	19	19	11	2	1	49	31	197
2018	Access to information and privacy	50	24	16	5	5	0	0	73	11	51
2018	Security	26	32	28	9	5	0	0	58	14	35
2018	Science and technology	29	36	17	10	7	1	0	65	17	514
2018	Legal services	32	15	34	5	10	0	5	49	15	19
2018	Administration and operations	37	26	20	9	7	0	1	64	16	495
2018	Human resources	30	32	18	7	9	1	3	65	16	191
2018	Financial management	33	22	21	13	10	1	1	56	22	146
2018	Procurement	58	26	6	5	6	0	0	84	11	18
2018	Real property	20	27	27	11	12	0	3	49	24	24
2018	Information management	51	15	21	9	5	0	0	66	14	123
2018	Information technology	36	21	17	16	9	1	1	58	25	145
2018	Evaluation	29	34	20	10	5	1	2	64	16	352
2018	Data sciences	27	32	20	10	12	0	0	58	22	79
2018	Policy	23	26	25	10	15	1	0	50	25	379
2018	Project management	26	29	19	14	12	0	1	55	26	152
2018	Other services to the public	32	39	17	8	3	0	2	72	11	51
2018	None of the above	28	26	19	18	7	1	2	55	26	151
2017	Client contact centre	30	32	19	8	10	0	1	62	19	138
2017	Health care practitioners	23	33	22	13	9	0	0	56	22	382
2017	Federal regulators	20	35	22	14	9	0	0	55	23	562
2017	Compliance, inspection and enforcement	21	30	23	14	12	0	0	51	26	391
2017	Communications or public affairs	22	24	25	16	11	0	1	47	27	223
2017	Access to information and privacy	26	35	21	10	6	0	2	62	17	60
2017	Security	23	28	38	3	7	0	2	52	10	37
2017	Science and technology	25	37	21	10	6	1	0	63	16	605
2017	Legal services	29	44	14	0	9	0	5	76	9	21
2017	Administration and operations	31	31	19	12	7	0	1	62	19	890
2017	Human resources	30	28	26	10	7	0	0	57	17	244
2017	Financial management	30	26	26	9	8	1	0	56	18	211
2017	Procurement	36	26	19	6	13	0	0	62	19	36
2017	Real property	40	28	22	9	1	0	0	68	10	51
2017	Materiel management	44	36	20	0	0	0	0	80	0	14
2017	Information management	38	24	22	6	8	2	1	63	15	160
2017	Information technology	32	33	17	8	9	1	1	66	17	216
2017	Evaluation	28	31	22	12	5	0	1	60	18	333
2017	Data sciences	36	22	27	8	5	0	1	59	13	97
2017	Policy	18	31	25	16	10	0	0	50	26	512
2017	Project management	27	24	22	14	12	0	0	52	26	229
2017	Other services to the public	44	27	11	11	7	0	1	71	18	89
2017	None of the above	30	27	22	9	11	0	1	58	20	356

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	34	11	7	9	2	0	72	17	93
2019	Health care practitioners	33	38	13	7	8	0	1	72	15	127
2019	Federal regulators	24	37	23	10	5	0	1	62	15	626
2019	Compliance, inspection and enforcement	24	36	25	8	6	0	1	61	14	527
2019	Communications or public affairs	23	39	22	11	4	0	0	62	15	217
2019	Access to information and privacy	41	30	14	10	1	1	2	73	12	72
2019	Security	32	32	21	9	7	0	0	64	15	59
2019	Science and technology	26	39	20	8	5	0	1	66	13	636
2019	Legal services	18	49	20	0	0	5	9	77	0	26
2019	Administration and operations	37	36	15	6	3	1	2	75	9	612
2019	Human resources	30	32	22	9	6	1	0	63	15	265
2019	Financial management	28	34	25	7	3	2	2	64	10	180
2019	Procurement	33	34	28	3	2	0	0	68	5	43
2019	Real property	44	16	20	12	5	0	3	62	18	50
2019	Materiel management	53	15	26	0	7	0	0	68	7	11
2019	Information management	32	32	19	10	4	2	1	66	14	142
2019	Information technology	30	36	17	13	2	1	1	68	15	203
2019	Evaluation	29	36	21	7	4	1	3	67	12	384
2019	Data sciences	35	38	16	7	3	0	1	74	10	79
2019	Policy	25	35	25	10	4	0	1	61	14	438
2019	Project management	25	37	23	7	8	0	0	62	15	187
2019	Other services to the public	29	34	18	2	13	0	4	66	15	51
2019	None of the above	28	37	17	5	9	1	3	67	15	198
2018	Client contact centre	34	25	22	12	5	0	2	60	17	59
2018	Health care practitioners	31	27	24	11	6	1	0	58	17	88
2018	Federal regulators	21	34	25	11	7	1	2	57	18	581
2018	Compliance, inspection and enforcement	20	36	27	9	7	1	1	57	16	433
2018	Communications or public affairs	19	36	24	16	4	0	0	55	20	196
2018	Access to information and privacy	44	30	16	7	0	3	0	76	7	51
2018	Security	11	35	33	9	9	3	0	47	19	35
2018	Science and technology	25	36	23	8	6	2	1	62	14	514
2018	Legal services	34	46	20	0	0	0	0	80	0	19
2018	Administration and operations	31	37	17	7	4	1	4	71	11	488
2018	Human resources	30	33	24	6	4	2	1	65	10	191
2018	Financial management	23	38	20	14	3	2	1	62	18	146
2018	Procurement	15	59	21	0	5	0	0	74	5	19
2018	Real property	21	29	32	9	2	0	7	53	12	23
2018	Information management	32	36	19	7	3	2	2	70	10	123
2018	Information technology	20	29	30	10	10	0	1	50	20	147
2018	Evaluation	27	35	23	7	4	2	2	64	12	356
2018	Data sciences	27	39	22	11	1	0	0	66	12	79
2018	Policy	22	37	22	10	6	1	2	60	17	376
2018	Project management	16	39	24	15	4	1	1	56	19	152
2018	Other services to the public	26	38	23	4	4	3	2	67	9	52
2018	None of the above	25	30	22	11	11	1	1	56	22	150
2017	Client contact centre	30	26	25	8	8	3	1	58	16	138
2017	Health care practitioners	24	30	18	14	12	1	1	55	27	383
2017	Federal regulators	24	30	25	12	7	0	1	55	19	563
2017	Compliance, inspection and enforcement	22	32	26	11	6	0	2	55	18	391
2017	Communications or public affairs	20	35	18	16	9	0	2	56	26	222
2017	Access to information and privacy	32	37	23	6	0	0	2	70	6	60
2017	Security	22	26	30	16	5	0	0	48	21	37
2017	Science and technology	23	33	24	11	6	0	2	58	17	605
2017	Legal services	44	29	9	9	5	0	5	77	14	21
2017	Administration and operations	31	34	16	11	5	1	2	67	16	891
2017	Human resources	23	38	21	10	7	0	1	61	18	245
2017	Financial management	30	37	17	7	6	2	1	69	14	211
2017	Procurement	29	27	20	13	11	0	0	55	24	36
2017	Real property	41	20	18	14	3	0	3	63	18	51
2017	Materiel management	28	31	41	0	0	0	0	59	0	14
2017	Information management	24	30	23	13	5	1	3	57	19	161
2017	Information technology	20	36	23	13	6	1	1	57	19	215
2017	Evaluation	23	36	27	8	5	1	1	59	14	333
2017	Data sciences	30	38	20	8	3	0	1	69	11	97
2017	Policy	19	34	26	12	9	0	1	53	21	512
2017	Project management	22	39	17	13	7	1	1	62	20	227
2017	Other services to the public	38	31	17	9	2	2	1	71	12	89
2017	None of the above	34	28	13	13	8	2	2	64	22	354

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	33	30	18	11	5	1	2	65	16	93
2019	Health care practitioners	37	35	15	6	5	1	2	73	12	127
2019	Federal regulators	19	34	25	14	8	0	1	54	22	628
2019	Compliance, inspection and enforcement	18	33	24	15	9	1	1	52	24	526
2019	Communications or public affairs	22	40	20	14	4	0	0	63	17	216
2019	Access to information and privacy	31	35	19	9	3	1	2	69	12	71
2019	Security	28	31	24	12	5	0	0	59	17	59
2019	Science and technology	25	38	21	9	5	0	1	64	14	635
2019	Legal services	24	49	15	7	0	0	5	77	8	26
2019	Administration and operations	29	38	18	9	4	1	1	68	14	610
2019	Human resources	22	29	26	16	7	1	0	51	23	265
2019	Financial management	32	31	19	7	4	4	3	67	12	180
2019	Procurement	34	24	24	10	2	2	4	62	12	43
2019	Real property	27	27	19	22	5	0	0	54	27	50
2019	Materiel management	42	26	8	15	10	0	0	68	24	11
2019	Information management	29	32	21	7	7	1	2	63	15	140
2019	Information technology	22	31	27	11	7	2	2	55	18	203
2019	Evaluation	29	35	18	10	5	1	2	66	15	385
2019	Data sciences	31	41	15	10	3	0	1	73	13	78
2019	Policy	18	34	27	13	7	0	1	52	20	439
2019	Project management	19	33	28	12	8	0	0	52	21	187
2019	Other services to the public	27	28	19	6	16	0	4	57	23	50
2019	None of the above	31	24	20	10	10	0	4	58	21	198
2018	Client contact centre	35	33	13	14	5	0	0	68	19	59
2018	Health care practitioners	23	37	26	6	6	0	1	61	13	88
2018	Federal regulators	18	33	27	15	6	1	1	52	21	580
2018	Compliance, inspection and enforcement	15	31	30	14	9	1	1	46	23	431
2018	Communications or public affairs	17	34	27	16	6	0	0	51	22	195
2018	Access to information and privacy	38	29	18	10	4	2	0	68	14	52
2018	Security	12	26	19	26	15	3	0	39	42	35
2018	Science and technology	24	34	28	8	4	0	1	59	12	513
2018	Legal services	29	24	31	11	5	0	0	54	16	19
2018	Administration and operations	26	31	25	10	5	1	2	59	15	491
2018	Human resources	18	41	17	14	7	1	2	61	22	193
2018	Financial management	22	32	22	15	6	2	0	55	22	146
2018	Procurement	10	40	40	9	0	0	0	51	9	19
2018	Real property	26	30	21	16	6	0	0	57	23	24
2018	Information management	28	31	23	10	6	1	1	61	16	122
2018	Information technology	17	25	30	20	8	1	1	42	28	147
2018	Evaluation	26	29	24	12	4	2	3	58	17	356
2018	Data sciences	29	32	25	11	2	0	0	61	14	79
2018	Policy	16	32	30	10	8	1	4	50	18	377
2018	Project management	13	34	29	11	11	1	1	48	22	152
2018	Other services to the public	23	48	16	5	5	3	0	73	10	52
2018	None of the above	25	33	20	8	11	1	2	60	20	150
2017	Client contact centre	32	23	24	11	7	1	1	56	19	136
2017	Health care practitioners	24	31	21	12	10	1	1	56	22	381
2017	Federal regulators	18	33	24	13	9	0	3	52	23	562
2017	Compliance, inspection and enforcement	16	30	25	17	11	1	1	47	28	391
2017	Communications or public affairs	17	31	26	17	8	0	1	49	25	222
2017	Access to information and privacy	26	38	23	12	2	0	0	64	13	59
2017	Security	9	22	23	33	12	0	0	32	45	37
2017	Science and technology	22	37	21	12	5	0	2	61	17	602
2017	Legal services	30	19	23	13	10	0	5	52	24	21
2017	Administration and operations	24	28	23	17	6	1	1	53	24	891
2017	Human resources	17	33	25	16	9	0	1	50	25	244
2017	Financial management	28	32	21	11	5	2	2	62	17	211
2017	Procurement	21	35	33	8	3	0	0	56	10	36
2017	Real property	34	19	17	19	7	0	3	55	27	51
2017	Materiel management	17	54	28	0	0	0	0	72	0	13
2017	Information management	25	29	23	13	7	1	3	56	21	161
2017	Information technology	14	35	25	15	9	1	1	51	24	216
2017	Evaluation	20	35	25	11	6	1	2	57	17	332
2017	Data sciences	28	35	19	11	6	0	1	63	17	97
2017	Policy	14	31	27	16	10	0	1	46	27	512
2017	Project management	18	34	21	16	9	1	1	53	25	229
2017	Other services to the public	27	39	18	8	6	1	1	67	15	89
2017	None of the above	25	30	20	12	8	2	3	58	20	355

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	46	24	16	6	8	1	0	70	14	91
2019	Health care practitioners	39	33	17	6	5	0	1	73	11	127
2019	Federal regulators	32	34	17	10	6	0	1	67	16	627
2019	Compliance, inspection and enforcement	26	35	22	10	7	0	1	61	17	525
2019	Communications or public affairs	26	33	24	11	6	0	0	60	17	216
2019	Access to information and privacy	46	32	11	6	3	1	0	80	9	70
2019	Security	34	31	21	7	7	0	0	65	14	59
2019	Science and technology	32	33	18	10	5	0	1	66	15	635
2019	Legal services	35	42	17	0	0	0	5	82	0	26
2019	Administration and operations	37	34	14	9	4	0	1	72	14	608
2019	Human resources	35	25	21	13	5	1	0	61	18	265
2019	Financial management	41	27	16	10	4	1	2	69	15	179
2019	Procurement	38	26	25	7	3	2	0	65	9	42
2019	Real property	34	28	14	14	9	0	0	62	23	50
2019	Materiel management	54	22	8	0	16	0	0	76	16	11
2019	Information management	26	34	22	10	5	1	2	62	16	141
2019	Information technology	31	28	25	9	5	1	1	59	15	202
2019	Evaluation	35	30	18	10	4	0	2	67	15	388
2019	Data sciences	36	20	26	12	5	0	1	56	17	78
2019	Policy	19	31	27	13	9	0	1	51	22	438
2019	Project management	25	29	24	13	7	1	1	55	21	188
2019	Other services to the public	32	28	19	7	11	0	3	62	19	51
2019	None of the above	34	25	19	11	9	0	1	60	20	198
2018	Client contact centre	36	30	9	15	7	0	3	68	22	59
2018	Health care practitioners	43	37	18	0	2	0	1	80	2	88
2018	Federal regulators	26	34	21	13	5	0	1	61	18	581
2018	Compliance, inspection and enforcement	21	34	23	13	7	1	1	56	20	431
2018	Communications or public affairs	20	36	22	14	7	0	1	57	22	196
2018	Access to information and privacy	46	23	18	8	2	3	0	71	11	52
2018	Security	6	45	12	23	9	0	5	54	34	35
2018	Science and technology	30	32	22	9	5	0	1	63	15	512
2018	Legal services	39	26	20	11	5	0	0	64	16	19
2018	Administration and operations	31	32	19	9	6	1	2	65	15	488
2018	Human resources	24	37	15	15	8	2	0	62	23	194
2018	Financial management	25	33	24	9	8	1	0	58	18	144
2018	Procurement	30	55	10	5	0	0	0	85	5	19
2018	Real property	24	34	24	12	6	0	0	58	19	24
2018	Information management	33	25	21	12	5	1	2	61	18	123
2018	Information technology	26	26	25	14	9	1	0	53	23	145
2018	Evaluation	28	37	17	11	4	2	2	68	15	356
2018	Data sciences	28	35	24	9	4	0	0	64	12	79
2018	Policy	20	34	25	11	9	0	1	54	20	374
2018	Project management	16	35	23	15	10	1	1	51	26	153
2018	Other services to the public	33	41	15	3	5	3	0	77	8	52
2018	None of the above	31	31	17	7	12	0	1	63	20	148
2017	Client contact centre	32	30	17	11	8	1	1	63	20	137
2017	Health care practitioners	29	36	17	6	9	1	1	67	16	383
2017	Federal regulators	25	36	19	10	8	0	2	62	18	562
2017	Compliance, inspection and enforcement	21	36	22	11	9	0	1	58	20	390
2017	Communications or public affairs	18	31	23	16	9	0	1	50	26	222
2017	Access to information and privacy	36	33	21	2	5	0	3	72	7	60
2017	Security	16	49	11	7	15	0	2	67	22	37
2017	Science and technology	27	34	19	9	7	1	3	64	16	605
2017	Legal services	30	38	9	14	5	0	5	71	19	21
2017	Administration and operations	28	29	21	12	7	1	2	60	19	888
2017	Human resources	23	27	23	16	9	0	2	51	26	244
2017	Financial management	28	34	21	8	6	2	1	65	14	211
2017	Procurement	36	27	24	8	5	0	0	63	13	36
2017	Real property	40	13	19	16	7	0	5	55	24	51
2017	Materiel management	31	42	27	0	0	0	0	73	0	14
2017	Information management	28	26	20	17	4	1	3	57	22	161
2017	Information technology	23	33	25	11	5	1	2	57	17	216
2017	Evaluation	28	35	20	10	5	0	2	64	15	333
2017	Data sciences	32	29	14	17	7	0	1	62	24	96
2017	Policy	17	32	23	15	13	0	1	49	28	512
2017	Project management	26	31	18	16	9	1	0	57	25	228
2017	Other services to the public	33	33	15	8	8	1	3	68	16	89
2017	None of the above	31	29	19	10	9	1	1	62	19	355

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	21	16	12	7	1	0	65	19	93
2019	Health care practitioners	46	23	18	4	9	1	0	69	13	127
2019	Federal regulators	42	26	16	8	7	0	1	69	15	629
2019	Compliance, inspection and enforcement	41	26	17	8	6	1	1	68	15	522
2019	Communications or public affairs	43	28	15	7	5	0	0	72	12	217
2019	Access to information and privacy	48	31	3	9	7	0	2	80	17	72
2019	Security	38	30	22	3	7	0	0	68	10	59
2019	Science and technology	41	27	18	6	7	1	1	69	13	636
2019	Legal services	43	21	11	12	7	5	0	68	21	26
2019	Administration and operations	48	27	12	6	6	0	2	76	12	608
2019	Human resources	38	34	13	9	5	1	0	73	14	267
2019	Financial management	44	29	12	6	5	1	3	75	12	180
2019	Procurement	41	21	29	4	2	2	0	64	7	42
2019	Real property	54	19	12	8	5	0	1	74	14	50
2019	Materiel management	61	31	0	8	0	0	0	92	8	11
2019	Information management	37	26	14	10	11	1	2	64	22	140
2019	Information technology	49	30	12	3	4	1	1	80	8	202
2019	Evaluation	41	28	15	7	7	0	2	71	14	387
2019	Data sciences	55	18	14	7	5	0	1	74	12	80
2019	Policy	41	31	15	8	5	0	1	72	13	437
2019	Project management	41	28	16	7	8	0	1	69	15	185
2019	Other services to the public	35	29	10	8	13	0	4	67	22	50
2019	None of the above	45	25	12	5	12	0	1	71	17	196

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	44	26	16	4	8	1	2	72	12	92
2019	Health care practitioners	37	35	17	8	3	0	0	72	11	126
2019	Federal regulators	32	32	20	8	6	1	1	65	14	624
2019	Compliance, inspection and enforcement	24	34	24	8	8	0	1	59	17	523
2019	Communications or public affairs	32	31	23	9	3	1	0	64	12	213
2019	Access to information and privacy	37	33	18	7	1	1	2	72	9	72
2019	Security	38	39	11	5	7	0	0	76	12	59
2019	Science and technology	35	36	18	8	2	0	1	72	10	636
2019	Legal services	29	40	22	0	3	0	5	74	4	26
2019	Administration and operations	38	33	16	7	4	0	2	72	12	611
2019	Human resources	28	35	22	10	4	1	0	64	14	265
2019	Financial management	44	33	16	3	2	1	2	79	5	180
2019	Procurement	40	23	26	7	2	2	0	65	9	43
2019	Real property	36	28	15	21	1	0	0	63	22	48
2019	Materiel management	66	16	8	10	0	0	0	82	10	11
2019	Information management	32	27	24	11	5	0	2	60	15	141
2019	Information technology	36	29	17	11	5	1	1	67	16	203
2019	Evaluation	34	37	18	7	2	0	2	72	10	387
2019	Data sciences	47	18	21	6	6	0	2	66	12	80
2019	Policy	36	31	20	7	4	0	1	68	11	438
2019	Project management	37	27	19	11	5	0	1	65	16	187
2019	Other services to the public	28	41	15	7	7	0	2	70	15	51
2019	None of the above	44	27	15	6	6	0	2	72	13	200
2018	Client contact centre	32	28	21	10	7	0	3	62	17	59
2018	Health care practitioners	34	37	18	9	2	0	0	71	11	87
2018	Federal regulators	27	32	25	10	5	0	1	59	16	577
2018	Compliance, inspection and enforcement	17	34	22	17	9	0	1	51	26	430
2018	Communications or public affairs	29	29	23	12	6	0	0	58	19	196
2018	Access to information and privacy	36	30	18	12	2	3	0	67	14	52
2018	Security	26	29	21	21	3	0	0	55	25	35
2018	Science and technology	31	35	20	9	2	1	2	68	12	513
2018	Legal services	27	44	15	5	5	0	5	74	10	19
2018	Administration and operations	31	32	20	9	5	1	2	65	14	489
2018	Human resources	22	41	20	9	5	2	0	65	14	191
2018	Financial management	26	36	22	10	4	1	2	63	14	146
2018	Procurement	25	50	15	10	0	0	0	75	10	19
2018	Real property	27	40	20	8	2	0	3	69	11	24
2018	Information management	31	29	28	9	3	1	0	60	12	123
2018	Information technology	25	27	27	11	7	1	3	54	18	147
2018	Evaluation	27	35	23	10	2	2	2	64	12	352
2018	Data sciences	32	32	18	12	4	1	1	65	16	79
2018	Policy	27	32	24	11	5	0	1	59	16	372
2018	Project management	23	37	24	9	5	1	1	61	14	152
2018	Other services to the public	34	33	15	13	3	3	0	68	17	51
2018	None of the above	40	28	12	8	8	2	2	71	17	147
2017	Client contact centre	32	28	20	12	4	1	3	62	17	136
2017	Health care practitioners	25	30	22	11	9	0	2	57	21	383
2017	Federal regulators	26	34	21	12	5	1	2	62	17	560
2017	Compliance, inspection and enforcement	23	33	23	12	9	1	1	56	21	390
2017	Communications or public affairs	25	31	23	14	5	0	1	57	19	221
2017	Access to information and privacy	36	28	18	11	3	0	4	66	14	60
2017	Security	16	33	40	4	5	0	2	50	9	37
2017	Science and technology	30	33	18	9	5	1	3	66	15	603
2017	Legal services	41	25	25	5	5	0	0	66	9	20
2017	Administration and operations	29	32	18	11	6	1	2	64	18	885
2017	Human resources	25	32	23	10	8	0	2	59	18	245
2017	Financial management	30	30	28	5	3	2	2	63	8	211
2017	Procurement	38	29	17	14	3	0	0	67	16	36
2017	Real property	35	20	26	13	2	0	5	57	16	51
2017	Materiel management	30	49	21	0	0	0	0	79	0	14
2017	Information management	34	25	24	9	4	0	4	61	14	161
2017	Information technology	29	30	21	12	6	1	1	60	18	215
2017	Evaluation	31	31	25	8	3	1	2	63	11	332
2017	Data sciences	30	38	19	4	6	1	1	70	11	96
2017	Policy	28	38	21	7	5	0	2	67	12	512
2017	Project management	28	36	18	8	8	1	1	65	16	228
2017	Other services to the public	26	48	12	5	6	1	2	76	12	88
2017	None of the above	34	25	23	7	8	1	3	62	15	354

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	63	19	9	4	2	1	2	84	6	93
2019	Health care practitioners	58	23	9	5	4	0	1	82	9	125
2019	Federal regulators	43	26	17	5	6	0	1	71	12	626
2019	Compliance, inspection and enforcement	47	28	14	3	5	0	2	77	8	523
2019	Communications or public affairs	51	28	10	6	4	0	1	79	11	217
2019	Access to information and privacy	56	24	12	1	1	0	5	84	3	71
2019	Security	54	19	13	6	7	0	2	75	12	58
2019	Science and technology	46	26	15	7	4	0	2	73	12	633
2019	Legal services	60	17	11	4	3	0	5	81	8	26
2019	Administration and operations	60	20	8	4	4	0	4	84	8	608
2019	Human resources	63	19	10	3	3	0	1	83	7	264
2019	Financial management	66	19	9	1	3	1	1	87	4	179
2019	Procurement	51	24	16	3	0	2	5	80	3	43
2019	Real property	64	21	10	4	1	0	0	85	5	50
2019	Materiel management	76	0	18	7	0	0	0	76	7	11
2019	Information management	52	24	12	4	5	0	3	79	9	141
2019	Information technology	60	25	8	4	1	1	2	86	5	201
2019	Evaluation	45	26	16	5	5	0	3	73	10	387
2019	Data sciences	65	11	11	10	2	0	1	77	12	79
2019	Policy	47	26	13	7	6	0	1	74	13	438
2019	Project management	54	28	9	5	4	0	1	83	9	188
2019	Other services to the public	54	25	4	8	5	0	4	83	13	51
2019	None of the above	59	22	11	4	3	0	1	81	7	198
2018	Client contact centre	48	21	14	7	5	0	5	72	12	57
2018	Health care practitioners	47	28	14	6	3	1	1	76	9	87
2018	Federal regulators	43	26	15	7	7	0	2	71	14	581
2018	Compliance, inspection and enforcement	46	27	13	6	6	1	1	74	13	432
2018	Communications or public affairs	49	28	12	5	3	0	3	79	9	195
2018	Access to information and privacy	54	20	15	9	0	0	2	75	10	51
2018	Security	44	17	22	5	9	3	0	63	14	35
2018	Science and technology	46	23	16	6	5	1	3	72	12	512
2018	Legal services	51	5	15	0	25	0	5	59	26	19
2018	Administration and operations	58	21	10	4	3	1	4	82	7	486
2018	Human resources	51	23	12	6	3	2	3	78	9	193
2018	Financial management	54	24	9	3	3	1	6	84	6	144
2018	Procurement	59	26	10	0	5	0	0	85	5	19
2018	Real property	49	23	11	8	2	0	7	77	11	24
2018	Information management	55	18	15	3	5	2	2	76	8	123
2018	Information technology	57	21	10	4	3	1	4	82	8	146
2018	Evaluation	44	27	14	6	6	1	2	73	13	356
2018	Data sciences	44	26	21	5	5	0	0	70	10	79
2018	Policy	46	28	12	7	5	0	0	75	13	377
2018	Project management	50	25	13	7	2	0	2	77	10	150
2018	Other services to the public	47	38	8	2	1	3	2	89	3	52
2018	None of the above	48	24	14	5	6	1	3	75	11	149
2017	Client contact centre	47	28	12	9	4	0	1	75	13	139
2017	Health care practitioners	40	30	15	7	6	0	1	71	14	384
2017	Federal regulators	43	26	17	7	5	1	1	70	12	564
2017	Compliance, inspection and enforcement	46	27	13	9	4	1	1	74	13	392
2017	Communications or public affairs	48	28	15	3	3	0	2	78	6	224
2017	Access to information and privacy	59	18	17	2	1	0	3	79	3	60
2017	Security	45	37	7	4	5	0	3	84	9	38
2017	Science and technology	40	29	16	8	5	0	2	71	13	608
2017	Legal services	45	40	0	0	10	0	5	89	11	21
2017	Administration and operations	56	22	11	5	3	0	3	80	8	897
2017	Human resources	56	23	10	4	6	0	2	81	9	246
2017	Financial management	54	25	10	3	4	1	3	82	7	212
2017	Procurement	37	31	13	8	9	0	3	70	17	36
2017	Real property	64	20	13	0	3	0	0	84	3	51
2017	Materiel management	55	36	10	0	0	0	0	90	0	14
2017	Information management	52	21	11	7	5	2	2	77	12	162
2017	Information technology	59	22	11	4	2	0	2	83	6	216
2017	Evaluation	37	33	15	7	6	0	2	72	13	333
2017	Data sciences	55	21	13	6	2	0	3	79	8	97
2017	Policy	46	25	15	8	6	0	1	71	15	510
2017	Project management	52	22	14	7	4	0	1	75	11	228
2017	Other services to the public	58	22	11	3	4	0	3	82	7	89
2017	None of the above	54	24	11	6	3	1	2	80	9	355

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	72	11	5	2	2	2	7	90	4	91
2019	Health care practitioners	73	12	4	2	1	0	8	92	3	126
2019	Federal regulators	72	12	6	2	2	0	6	90	4	629
2019	Compliance, inspection and enforcement	68	14	6	3	3	1	5	88	6	521
2019	Communications or public affairs	74	11	3	1	1	1	9	94	3	217
2019	Access to information and privacy	80	10	3	1	1	0	4	95	3	72
2019	Security	72	14	5	0	2	0	8	93	2	59
2019	Science and technology	73	13	4	2	1	0	6	92	3	633
2019	Legal services	65	12	3	4	0	0	16	92	4	26
2019	Administration and operations	69	14	4	2	2	0	8	92	4	606
2019	Human resources	76	10	3	1	2	1	7	93	4	266
2019	Financial management	75	10	3	2	2	2	6	92	4	179
2019	Procurement	66	11	11	2	0	2	7	85	2	43
2019	Real property	88	4	2	2	3	0	0	92	6	49
2019	Materiel management	76	7	0	8	0	0	10	91	9	11
2019	Information management	67	14	8	2	2	0	6	86	5	142
2019	Information technology	75	10	3	3	0	2	7	93	3	203
2019	Evaluation	67	16	4	2	1	1	9	92	4	386
2019	Data sciences	81	7	0	5	0	0	7	95	5	79
2019	Policy	73	9	4	3	2	0	8	90	5	436
2019	Project management	70	16	5	2	1	1	4	91	4	187
2019	Other services to the public	75	8	6	0	4	3	4	89	4	50
2019	None of the above	75	9	5	4	2	0	6	89	6	198
2018	Client contact centre	61	13	12	5	5	2	2	77	10	59
2018	Health care practitioners	60	15	9	1	4	5	7	84	6	87
2018	Federal regulators	65	16	5	3	4	1	7	87	7	580
2018	Compliance, inspection and enforcement	62	16	7	3	5	1	5	83	9	433
2018	Communications or public affairs	65	20	4	1	0	0	9	94	2	196
2018	Access to information and privacy	72	11	9	6	0	0	2	85	6	52
2018	Security	61	12	13	6	0	0	9	80	6	35
2018	Science and technology	67	16	6	3	2	1	6	89	5	514
2018	Legal services	71	10	5	0	10	0	5	85	10	19
2018	Administration and operations	66	19	5	3	1	0	5	90	4	491
2018	Human resources	68	14	4	2	1	1	10	92	4	191
2018	Financial management	73	12	3	1	2	1	8	93	3	146
2018	Procurement	75	15	5	0	0	0	5	94	0	19
2018	Real property	74	10	8	0	0	0	7	91	0	24
2018	Information management	65	13	9	4	4	1	5	82	8	122
2018	Information technology	69	11	9	1	2	3	6	88	3	147
2018	Evaluation	67	14	6	2	2	1	8	88	5	355
2018	Data sciences	68	12	8	2	5	1	4	84	8	79
2018	Policy	70	14	6	3	2	0	5	88	5	377
2018	Project management	73	14	3	6	1	0	4	89	7	153
2018	Other services to the public	60	27	0	7	0	3	3	93	7	52
2018	None of the above	70	11	5	3	3	2	6	88	7	150

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	74	8	4	9	2	1	2	85	11	87
2019	Health care practitioners	71	10	5	3	5	1	4	86	8	126
2019	Federal regulators	69	14	6	4	3	1	3	86	7	624
2019	Compliance, inspection and enforcement	74	12	4	4	3	1	2	89	7	522
2019	Communications or public affairs	75	11	6	2	3	0	1	88	6	216
2019	Access to information and privacy	75	8	6	4	5	1	0	84	10	71
2019	Security	70	10	12	3	5	0	0	80	8	59
2019	Science and technology	74	11	5	2	3	1	3	89	5	635
2019	Legal services	70	5	12	3	4	0	5	80	8	26
2019	Administration and operations	71	11	5	5	4	1	3	85	9	614
2019	Human resources	80	6	6	1	2	0	4	90	4	266
2019	Financial management	73	7	4	5	6	1	3	83	12	177
2019	Procurement	76	9	5	3	3	0	5	89	5	44
2019	Real property	65	16	6	6	5	0	2	82	12	50
2019	Materiel management	76	8	0	0	7	0	10	93	7	11
2019	Information management	64	15	7	3	3	2	5	85	7	141
2019	Information technology	75	12	5	2	1	1	3	91	3	203
2019	Evaluation	70	11	7	4	4	1	3	85	8	387
2019	Data sciences	79	6	4	6	1	0	5	89	8	80
2019	Policy	76	10	4	2	4	1	2	89	6	440
2019	Project management	70	16	4	2	4	1	3	89	7	186
2019	Other services to the public	71	10	6	0	7	0	6	86	7	49
2019	None of the above	73	9	6	4	6	0	1	83	10	199
2018	Client contact centre	70	13	5	4	3	3	2	87	8	57
2018	Health care practitioners	69	10	9	4	4	2	3	83	8	88
2018	Federal regulators	65	14	7	3	4	1	5	84	8	578
2018	Compliance, inspection and enforcement	70	15	5	3	4	1	3	88	7	431
2018	Communications or public affairs	66	16	4	4	2	1	7	89	6	193
2018	Access to information and privacy	72	9	7	5	2	3	2	85	8	52
2018	Security	61	19	8	3	3	6	0	85	6	34
2018	Science and technology	72	11	4	3	4	1	4	88	7	511
2018	Legal services	71	15	0	0	5	0	10	95	5	19
2018	Administration and operations	67	11	8	4	5	1	5	82	9	489
2018	Human resources	65	18	7	2	2	1	5	89	4	191
2018	Financial management	66	12	4	6	5	2	4	84	12	146
2018	Procurement	74	15	5	5	0	0	0	90	5	19
2018	Real property	51	12	0	21	12	0	3	66	34	24
2018	Information management	66	9	9	6	3	2	4	80	10	123
2018	Information technology	71	10	6	3	2	3	6	88	6	147
2018	Evaluation	65	13	7	3	4	3	5	84	8	354
2018	Data sciences	74	16	0	5	4	0	1	91	9	79
2018	Policy	74	12	5	2	3	2	3	90	5	377
2018	Project management	71	11	6	7	2	1	2	84	9	152
2018	Other services to the public	69	17	3	3	3	3	2	90	7	52
2018	None of the above	67	11	3	5	7	5	2	84	13	150
2017	Client contact centre	60	18	9	4	8	0	2	79	12	137
2017	Health care practitioners	60	17	6	7	5	1	4	81	12	382
2017	Federal regulators	71	13	6	4	3	2	3	87	7	564
2017	Compliance, inspection and enforcement	71	13	6	4	3	1	3	87	7	393
2017	Communications or public affairs	70	12	3	5	4	0	6	87	10	223
2017	Access to information and privacy	70	8	7	2	5	0	8	86	7	60
2017	Security	56	13	0	4	4	20	3	89	11	37
2017	Science and technology	67	12	6	4	4	2	5	85	9	607
2017	Legal services	72	24	0	0	0	0	5	100	0	20
2017	Administration and operations	67	13	8	5	4	1	3	83	9	897
2017	Human resources	74	11	5	4	2	2	2	89	6	244
2017	Financial management	68	12	6	3	6	1	6	85	9	212
2017	Procurement	71	16	0	7	0	3	3	92	8	36
2017	Real property	73	13	4	2	2	0	7	92	4	51
2017	Materiel management	75	0	6	0	0	10	10	93	0	14
2017	Information management	66	14	6	4	3	4	2	85	8	162
2017	Information technology	70	14	5	3	2	1	5	89	5	217
2017	Evaluation	65	15	6	4	3	2	5	87	7	334
2017	Data sciences	79	13	3	0	2	0	3	95	2	97
2017	Policy	71	14	4	4	4	0	2	88	8	513
2017	Project management	64	15	8	7	3	0	3	82	10	229
2017	Other services to the public	75	11	5	3	1	3	2	90	4	89
2017	None of the above	70	10	6	5	4	1	4	85	9	357

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	69	14	10	5	2	1	0	84	6	90
2019	Health care practitioners	64	19	7	3	4	0	2	86	7	126
2019	Federal regulators	56	28	9	3	2	0	2	85	5	625
2019	Compliance, inspection and enforcement	57	29	8	3	1	0	1	87	5	517
2019	Communications or public affairs	57	26	11	3	2	0	0	83	6	215
2019	Access to information and privacy	52	31	9	3	4	1	0	84	7	71
2019	Security	54	20	15	5	5	0	0	75	10	59
2019	Science and technology	55	28	11	4	2	0	1	84	5	633
2019	Legal services	51	25	16	0	0	0	9	83	0	26
2019	Administration and operations	54	29	9	3	3	0	2	84	6	612
2019	Human resources	60	24	8	4	1	0	2	87	5	264
2019	Financial management	65	21	7	3	2	1	1	89	5	177
2019	Procurement	43	36	12	2	2	0	5	83	4	44
2019	Real property	64	7	18	8	3	0	0	71	11	50
2019	Materiel management	55	15	14	0	7	0	10	77	7	11
2019	Information management	57	25	11	5	0	1	2	84	5	139
2019	Information technology	62	27	5	3	1	0	2	91	4	203
2019	Evaluation	60	24	10	2	2	0	2	86	4	387
2019	Data sciences	76	10	5	5	1	0	4	89	6	80
2019	Policy	58	27	9	2	3	0	2	86	5	441
2019	Project management	54	29	8	5	3	0	1	84	8	185
2019	Other services to the public	51	23	11	5	5	0	4	77	11	50
2019	None of the above	62	23	7	4	4	0	0	85	8	196
2018	Client contact centre	50	23	9	7	7	3	2	76	14	59
2018	Health care practitioners	53	27	11	2	3	1	3	83	5	88
2018	Federal regulators	55	29	8	4	2	0	2	86	6	579
2018	Compliance, inspection and enforcement	56	27	9	4	2	0	1	84	6	435
2018	Communications or public affairs	54	24	13	6	0	0	3	80	6	198
2018	Access to information and privacy	57	27	5	5	5	0	0	84	10	52
2018	Security	37	22	23	8	3	3	3	63	12	35
2018	Science and technology	54	28	9	3	3	0	2	84	6	514
2018	Legal services	52	15	17	5	10	0	0	68	15	18
2018	Administration and operations	56	25	9	7	2	0	1	82	9	492
2018	Human resources	67	19	8	2	2	1	1	87	5	193
2018	Financial management	53	22	16	5	3	0	1	76	8	145
2018	Procurement	70	15	5	10	0	0	0	85	10	19
2018	Real property	41	40	4	0	11	4	0	84	11	23
2018	Information management	58	21	14	2	2	2	0	81	4	123
2018	Information technology	57	29	7	3	2	0	2	88	5	147
2018	Evaluation	58	25	9	3	1	1	3	87	4	354
2018	Data sciences	63	22	6	8	1	0	0	85	9	78
2018	Policy	60	30	7	1	1	0	0	90	3	376
2018	Project management	54	23	15	2	4	1	1	79	6	152
2018	Other services to the public	63	20	9	3	3	0	2	84	7	51
2018	None of the above	59	22	10	4	2	1	1	83	6	148
2017	Client contact centre	39	38	11	5	6	1	1	78	11	137
2017	Health care practitioners	44	32	10	6	5	0	3	78	12	383
2017	Federal regulators	53	31	10	3	2	0	2	85	5	562
2017	Compliance, inspection and enforcement	56	25	11	3	3	0	2	83	6	391
2017	Communications or public affairs	50	30	11	4	1	0	3	83	6	224
2017	Access to information and privacy	58	26	10	1	2	0	3	87	3	60
2017	Security	42	18	11	6	19	0	3	62	26	38
2017	Science and technology	56	26	10	4	1	0	3	85	5	609
2017	Legal services	38	38	5	5	10	0	5	80	16	21
2017	Administration and operations	54	25	12	4	2	0	3	80	7	898
2017	Human resources	63	22	10	3	1	0	2	86	4	244
2017	Financial management	47	30	10	5	3	1	4	81	8	210
2017	Procurement	42	44	9	0	6	0	0	85	6	36
2017	Real property	66	25	4	2	2	0	2	93	4	51
2017	Materiel management	52	33	6	0	0	0	10	94	0	14
2017	Information management	53	28	8	4	3	1	2	84	8	162
2017	Information technology	57	27	8	1	2	0	5	88	3	217
2017	Evaluation	55	28	10	3	2	0	2	85	4	335
2017	Data sciences	63	27	6	2	1	0	1	91	3	97
2017	Policy	58	31	6	3	1	0	1	90	4	512
2017	Project management	47	32	12	4	3	0	2	81	7	230
2017	Other services to the public	42	34	16	4	1	1	3	78	5	89
2017	None of the above	51	24	11	8	2	1	2	77	11	356

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	72	7	9	9	2	1	0	80	11	91
2019	Health care practitioners	64	17	9	3	5	0	2	82	8	126
2019	Federal regulators	55	23	10	5	5	0	1	79	10	618
2019	Compliance, inspection and enforcement	61	18	9	5	5	0	1	80	11	521
2019	Communications or public affairs	59	24	7	5	5	0	0	83	9	216
2019	Access to information and privacy	58	19	13	3	5	1	0	78	9	70
2019	Security	59	19	15	2	5	0	0	78	7	58
2019	Science and technology	60	19	10	4	4	0	1	81	9	636
2019	Legal services	67	17	8	0	4	0	4	87	4	24
2019	Administration and operations	63	20	7	3	6	0	2	85	9	611
2019	Human resources	63	19	7	6	4	0	2	83	10	265
2019	Financial management	64	14	8	6	4	1	2	81	10	177
2019	Procurement	61	24	7	3	3	0	3	87	5	43
2019	Real property	61	19	13	6	1	0	0	80	7	48
2019	Materiel management	76	8	0	10	7	0	0	84	16	11
2019	Information management	58	20	13	3	4	1	1	80	7	141
2019	Information technology	68	15	10	4	3	0	2	84	7	203
2019	Evaluation	61	18	10	4	4	1	2	82	8	386
2019	Data sciences	73	10	9	5	3	0	1	84	7	80
2019	Policy	56	24	9	5	4	0	2	82	9	440
2019	Project management	58	18	11	6	6	0	2	77	12	186
2019	Other services to the public	53	24	11	5	3	0	4	80	8	50
2019	None of the above	59	19	8	7	7	0	0	78	14	198
2018	Client contact centre	61	12	8	8	5	3	3	78	14	59
2018	Health care practitioners	55	24	8	7	3	2	1	81	11	87
2018	Federal regulators	49	25	12	7	6	0	1	75	13	578
2018	Compliance, inspection and enforcement	60	17	10	7	5	0	1	78	12	434
2018	Communications or public affairs	45	27	13	7	4	1	3	75	11	197
2018	Access to information and privacy	65	20	1	4	7	3	0	87	11	52
2018	Security	36	24	21	9	3	4	3	65	13	34
2018	Science and technology	56	21	9	5	4	1	3	81	10	512
2018	Legal services	68	12	10	0	5	0	5	84	5	18
2018	Administration and operations	61	15	11	7	5	0	1	77	11	493
2018	Human resources	58	18	11	8	4	1	1	77	12	193
2018	Financial management	60	17	8	8	6	0	1	77	15	144
2018	Procurement	75	15	5	5	0	0	0	90	5	19
2018	Real property	41	26	9	11	11	3	0	69	23	23
2018	Information management	58	17	8	8	4	2	2	79	13	123
2018	Information technology	52	24	14	5	3	0	1	76	9	147
2018	Evaluation	53	24	10	6	5	1	2	79	11	354
2018	Data sciences	67	19	5	5	4	0	0	86	9	79
2018	Policy	59	23	9	3	4	0	0	83	7	376
2018	Project management	52	24	11	8	4	1	1	77	12	152
2018	Other services to the public	60	16	17	2	3	0	2	77	5	52
2018	None of the above	53	22	10	6	8	1	1	76	14	148
2017	Client contact centre	59	21	8	5	6	0	1	81	11	138
2017	Health care practitioners	48	25	9	6	8	0	3	76	15	383
2017	Federal regulators	55	22	12	4	5	0	1	79	9	562
2017	Compliance, inspection and enforcement	59	18	8	5	7	0	2	79	12	391
2017	Communications or public affairs	50	23	13	6	4	0	4	77	10	223
2017	Access to information and privacy	62	15	10	5	2	0	7	83	7	60
2017	Security	44	25	17	4	7	0	3	71	12	38
2017	Science and technology	57	19	10	6	4	1	3	79	11	604
2017	Legal services	57	39	0	0	0	0	5	100	0	21
2017	Administration and operations	57	19	10	6	5	0	3	79	11	895
2017	Human resources	62	18	7	6	4	0	2	82	11	246
2017	Financial management	57	24	7	4	4	1	3	84	9	212
2017	Procurement	44	39	13	4	0	0	0	83	4	36
2017	Real property	60	22	4	7	2	0	5	87	9	51
2017	Materiel management	53	31	6	0	0	0	10	93	0	14
2017	Information management	59	18	10	4	5	1	3	80	9	161
2017	Information technology	55	20	9	6	5	0	5	80	11	215
2017	Evaluation	50	25	11	5	5	1	3	78	10	335
2017	Data sciences	67	21	5	3	3	0	1	89	6	97
2017	Policy	55	21	11	7	4	0	1	77	11	512
2017	Project management	58	22	8	6	3	0	1	81	10	230
2017	Other services to the public	61	17	7	7	5	1	2	81	12	89
2017	None of the above	60	20	7	4	6	2	2	82	10	356

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	70	13	3	0	0	1	13	97	0	91
2019	Health care practitioners	62	8	2	1	0	0	27	96	1	126
2019	Federal regulators	50	14	7	2	0	0	26	87	3	616
2019	Compliance, inspection and enforcement	52	12	3	2	0	0	30	93	3	519
2019	Communications or public affairs	50	11	6	4	1	0	27	85	6	214
2019	Access to information and privacy	55	11	9	1	3	1	19	83	5	71
2019	Security	62	14	5	2	5	0	12	87	8	58
2019	Science and technology	57	12	7	1	1	0	21	88	3	635
2019	Legal services	51	16	10	0	4	0	19	83	5	26
2019	Administration and operations	55	13	4	1	2	0	26	91	4	611
2019	Human resources	60	9	4	2	1	1	24	91	4	264
2019	Financial management	57	15	5	3	1	0	19	89	5	176
2019	Procurement	66	9	5	0	2	0	17	91	3	44
2019	Real property	64	16	8	6	1	0	5	84	8	50
2019	Materiel management	73	8	0	10	0	0	10	89	11	11
2019	Information management	54	13	6	1	2	1	25	89	4	139
2019	Information technology	59	15	6	1	1	0	16	89	3	199
2019	Evaluation	50	10	3	0	1	1	37	94	1	383
2019	Data sciences	62	7	4	3	0	0	24	92	3	79
2019	Policy	55	12	3	2	1	0	26	92	4	437
2019	Project management	55	14	4	2	2	1	23	90	4	184
2019	Other services to the public	61	7	0	0	2	0	29	97	3	50
2019	None of the above	51	9	3	3	2	0	32	88	8	197
2018	Client contact centre	53	14	3	3	2	3	23	90	6	59
2018	Health care practitioners	45	14	7	2	1	1	29	85	4	86
2018	Federal regulators	44	15	6	3	1	0	30	84	7	578
2018	Compliance, inspection and enforcement	50	9	5	2	1	1	31	87	6	433
2018	Communications or public affairs	46	17	6	3	0	0	27	86	5	196
2018	Access to information and privacy	52	12	0	4	4	0	29	90	10	52
2018	Security	49	9	7	3	3	3	26	82	8	35
2018	Science and technology	53	13	5	1	1	0	26	90	3	511
2018	Legal services	63	10	0	0	0	0	27	100	0	18
2018	Administration and operations	55	7	6	2	1	0	29	88	4	488
2018	Human resources	50	11	4	4	0	1	28	88	6	191
2018	Financial management	48	14	10	4	2	0	21	79	8	144
2018	Procurement	65	4	0	0	0	0	30	100	0	19
2018	Real property	44	36	7	9	0	0	4	84	9	23
2018	Information management	56	9	6	2	2	2	23	87	5	122
2018	Information technology	47	20	7	2	0	0	24	89	3	146
2018	Evaluation	46	9	3	0	0	1	41	95	0	356
2018	Data sciences	60	7	5	4	0	0	25	89	5	79
2018	Policy	48	11	5	1	1	1	34	90	2	373
2018	Project management	57	9	4	3	1	1	26	90	5	151
2018	Other services to the public	64	13	1	3	0	0	18	94	4	51
2018	None of the above	52	14	3	2	1	1	27	92	4	149
2017	Client contact centre	61	9	4	4	3	0	20	88	8	138
2017	Health care practitioners	43	20	5	4	2	1	27	86	7	384
2017	Federal regulators	49	15	8	2	1	0	25	86	4	564
2017	Compliance, inspection and enforcement	47	11	4	3	0	0	34	89	5	393
2017	Communications or public affairs	44	14	5	3	0	0	34	87	5	222
2017	Access to information and privacy	48	16	2	3	2	2	28	91	7	60
2017	Security	63	11	5	2	0	0	19	92	3	38
2017	Science and technology	51	14	4	2	0	0	29	92	3	608
2017	Legal services	50	18	0	0	0	0	32	100	0	21
2017	Administration and operations	55	10	4	2	1	0	28	90	5	895
2017	Human resources	52	12	7	2	2	1	25	86	4	246
2017	Financial management	54	18	7	2	3	1	16	86	6	210
2017	Procurement	45	10	0	0	3	0	42	95	5	36
2017	Real property	51	20	5	7	0	0	17	85	9	50
2017	Materiel management	36	17	0	0	0	0	46	100	0	14
2017	Information management	55	14	6	2	1	2	20	89	4	160
2017	Information technology	57	12	6	3	0	0	21	88	4	214
2017	Evaluation	42	12	2	2	1	0	40	92	5	333
2017	Data sciences	62	11	4	2	1	0	20	91	4	97
2017	Policy	52	12	5	2	1	0	28	90	3	511
2017	Project management	55	14	6	3	2	0	20	87	6	229
2017	Other services to the public	55	10	9	9	0	0	17	79	10	89
2017	None of the above	51	15	4	1	1	1	27	91	4	357

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	75	15	4	0	2	1	3	94	2	91
2019	Health care practitioners	63	25	7	2	1	0	2	89	3	126
2019	Federal regulators	60	24	9	1	1	0	4	88	2	623
2019	Compliance, inspection and enforcement	57	25	10	3	1	0	3	85	5	520
2019	Communications or public affairs	69	19	7	1	0	0	3	92	1	216
2019	Access to information and privacy	60	16	16	2	1	0	4	80	4	71
2019	Security	85	13	2	0	0	0	0	98	0	59
2019	Science and technology	70	16	5	1	1	0	6	92	2	634
2019	Legal services	47	21	20	3	0	0	9	75	4	26
2019	Administration and operations	72	15	3	2	1	0	7	94	3	612
2019	Human resources	75	12	4	1	0	1	7	94	2	265
2019	Financial management	75	12	3	2	1	0	7	93	3	177
2019	Procurement	64	27	5	0	0	0	5	95	0	44
2019	Real property	64	15	8	6	1	0	6	84	7	50
2019	Materiel management	68	8	14	0	0	0	10	84	0	11
2019	Information management	74	12	4	0	1	1	8	94	1	137
2019	Information technology	75	12	4	2	1	0	6	93	3	202
2019	Evaluation	69	16	5	1	0	1	9	94	1	384
2019	Data sciences	83	7	5	1	1	0	2	93	3	80
2019	Policy	73	15	5	1	1	0	4	93	2	440
2019	Project management	71	16	6	3	1	0	3	90	4	186
2019	Other services to the public	61	13	5	3	4	0	13	86	8	50
2019	None of the above	72	12	6	2	2	0	8	91	3	196
2018	Client contact centre	52	25	9	5	2	4	3	83	7	58
2018	Health care practitioners	49	31	12	2	1	1	4	84	3	88
2018	Federal regulators	56	25	10	2	1	0	5	85	4	578
2018	Compliance, inspection and enforcement	53	25	13	3	2	1	3	82	5	433
2018	Communications or public affairs	63	21	7	1	0	0	7	91	2	197
2018	Access to information and privacy	58	22	10	0	0	0	9	89	0	52
2018	Security	71	11	8	6	0	3	0	86	6	35
2018	Science and technology	69	16	5	1	1	1	8	92	2	510
2018	Legal services	68	22	0	5	0	0	5	95	5	18
2018	Administration and operations	74	14	3	1	0	0	8	95	2	492
2018	Human resources	68	16	6	2	0	2	6	92	2	191
2018	Financial management	63	19	6	2	2	1	6	89	4	144
2018	Procurement	45	29	21	0	0	0	5	78	0	19
2018	Real property	64	19	13	0	0	0	4	87	0	23
2018	Information management	67	12	6	1	2	3	9	90	3	122
2018	Information technology	58	19	10	4	0	1	9	85	4	146
2018	Evaluation	62	17	7	1	0	1	11	90	2	353
2018	Data sciences	72	12	7	2	0	0	5	90	3	77
2018	Policy	69	19	5	1	1	0	7	94	1	373
2018	Project management	66	19	8	1	1	1	5	91	1	151
2018	Other services to the public	56	34	4	2	0	0	4	94	2	52
2018	None of the above	74	12	3	3	0	1	7	94	3	149
2017	Client contact centre	52	26	10	4	3	1	3	82	8	137
2017	Health care practitioners	45	30	10	6	3	1	5	79	10	383
2017	Federal regulators	60	23	8	2	1	1	6	89	3	559
2017	Compliance, inspection and enforcement	51	23	14	7	3	0	4	76	10	388
2017	Communications or public affairs	64	19	5	0	2	0	9	92	3	224
2017	Access to information and privacy	56	17	10	2	3	0	12	83	6	59
2017	Security	75	16	9	0	0	0	0	91	0	38
2017	Science and technology	67	15	5	2	0	1	10	91	3	603
2017	Legal services	47	34	0	5	0	0	14	95	5	20
2017	Administration and operations	66	17	5	2	1	1	9	91	3	888
2017	Human resources	75	14	5	0	1	0	5	94	1	241
2017	Financial management	65	21	4	2	2	1	6	92	4	209
2017	Procurement	66	26	0	0	3	0	6	97	3	36
2017	Real property	65	18	8	2	2	0	5	88	4	51
2017	Materiel management	49	31	5	6	0	0	10	88	6	14
2017	Information management	68	12	7	3	1	1	9	88	4	162
2017	Information technology	71	13	6	3	1	0	5	89	5	216
2017	Evaluation	59	20	6	1	0	1	12	91	1	334
2017	Data sciences	74	17	4	0	1	0	4	95	1	97
2017	Policy	66	22	5	1	0	0	6	93	2	510
2017	Project management	65	21	7	2	0	0	4	90	2	227
2017	Other services to the public	67	14	11	3	0	0	4	85	3	89
2017	None of the above	64	17	6	2	1	1	9	90	3	356

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	70	13	4	4	7	1	2	85	11	91
2019	Health care practitioners	72	12	8	2	1	1	3	88	3	126
2019	Federal regulators	75	13	4	2	2	0	4	92	4	624
2019	Compliance, inspection and enforcement	68	16	5	2	4	1	3	87	7	523
2019	Communications or public affairs	78	12	3	1	3	0	2	92	5	215
2019	Access to information and privacy	81	6	4	4	1	2	1	90	6	71
2019	Security	66	14	8	7	3	0	0	81	11	59
2019	Science and technology	68	14	6	4	5	1	2	85	9	635
2019	Legal services	67	3	5	11	0	7	7	81	12	26
2019	Administration and operations	70	12	6	4	4	1	4	86	8	615
2019	Human resources	69	16	5	4	3	0	4	88	7	264
2019	Financial management	73	12	8	1	2	1	5	89	3	176
2019	Procurement	77	14	0	0	3	3	5	97	3	44
2019	Real property	76	12	3	4	1	0	4	91	5	50
2019	Materiel management	69	15	16	0	0	0	0	84	0	11
2019	Information management	60	20	7	4	5	1	3	83	10	140
2019	Information technology	76	13	5	1	1	0	3	92	3	203
2019	Evaluation	64	17	5	4	4	0	5	86	9	388
2019	Data sciences	75	11	5	4	2	0	2	88	6	80
2019	Policy	76	12	4	3	2	1	3	92	5	442
2019	Project management	69	16	4	5	3	0	3	88	8	186
2019	Other services to the public	50	15	9	3	17	0	5	69	22	50
2019	None of the above	69	11	4	5	6	0	4	84	12	198
2018	Client contact centre	53	8	10	7	14	3	5	66	23	59
2018	Health care practitioners	65	18	9	0	3	0	5	87	3	88
2018	Federal regulators	67	18	4	3	3	0	5	89	6	579
2018	Compliance, inspection and enforcement	64	18	5	3	5	1	4	86	9	435
2018	Communications or public affairs	69	14	4	4	3	0	6	88	7	197
2018	Access to information and privacy	71	13	3	2	4	0	7	91	6	52
2018	Security	53	22	6	11	3	3	3	79	15	35
2018	Science and technology	62	16	8	3	5	2	4	83	8	514
2018	Legal services	85	0	5	0	5	0	5	89	5	18
2018	Administration and operations	65	16	8	3	5	0	3	84	8	492
2018	Human resources	68	16	5	2	1	1	7	91	3	192
2018	Financial management	69	14	6	3	2	0	6	89	5	146
2018	Procurement	90	0	0	0	0	0	10	100	0	19
2018	Real property	65	24	0	0	4	0	7	95	5	23
2018	Information management	54	22	9	2	7	2	3	81	10	123
2018	Information technology	75	9	5	2	2	1	6	90	5	147
2018	Evaluation	60	17	8	3	3	1	7	84	7	355
2018	Data sciences	72	9	7	2	5	0	4	84	8	78
2018	Policy	74	13	4	1	4	0	4	91	5	376
2018	Project management	62	17	5	8	3	1	4	83	12	153
2018	Other services to the public	52	26	12	3	2	0	5	82	5	52
2018	None of the above	66	9	7	2	9	2	4	80	12	148
2017	Client contact centre	59	23	7	3	6	1	2	83	10	137
2017	Health care practitioners	59	18	10	3	4	2	4	81	8	382
2017	Federal regulators	66	19	5	3	2	1	4	89	5	564
2017	Compliance, inspection and enforcement	60	16	9	4	6	1	4	80	11	393
2017	Communications or public affairs	69	14	6	3	3	0	4	87	6	221
2017	Access to information and privacy	63	12	10	2	4	0	10	83	6	60
2017	Security	43	22	21	4	4	3	2	69	9	38
2017	Science and technology	60	19	7	4	5	1	5	84	9	606
2017	Legal services	66	10	10	0	0	5	9	88	0	21
2017	Administration and operations	58	19	9	5	4	1	4	81	9	897
2017	Human resources	60	17	8	4	4	1	6	83	9	246
2017	Financial management	58	19	8	5	4	1	3	82	9	212
2017	Procurement	53	21	8	9	3	0	5	79	13	36
2017	Real property	57	17	12	6	7	0	2	75	13	51
2017	Materiel management	38	28	10	6	10	0	10	73	17	14
2017	Information management	58	18	8	6	4	1	4	81	11	162
2017	Information technology	60	20	6	5	4	1	5	85	9	217
2017	Evaluation	66	19	5	4	3	1	3	89	7	334
2017	Data sciences	70	20	4	0	3	1	2	93	3	97
2017	Policy	69	17	5	3	2	0	4	90	5	513
2017	Project management	66	13	6	5	4	1	4	83	10	229
2017	Other services to the public	59	12	10	1	12	1	5	75	14	88
2017	None of the above	60	18	7	3	6	1	5	83	9	357

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	61	27	7	2	1	1	0	89	3	90
2019	Health care practitioners	64	21	10	3	0	0	2	87	3	125
2019	Federal regulators	51	29	12	3	2	0	3	83	5	623
2019	Compliance, inspection and enforcement	52	30	11	2	3	0	1	84	5	523
2019	Communications or public affairs	49	27	14	7	2	0	1	77	9	216
2019	Access to information and privacy	43	23	23	3	6	0	1	67	9	71
2019	Security	55	32	5	6	2	0	0	87	8	59
2019	Science and technology	53	29	11	4	1	0	2	84	5	634
2019	Legal services	56	30	5	0	3	0	5	91	4	26
2019	Administration and operations	51	27	12	5	3	0	2	80	8	613
2019	Human resources	51	26	15	4	1	0	3	79	5	265
2019	Financial management	56	23	11	3	2	0	4	83	5	176
2019	Procurement	43	33	11	7	3	0	3	79	10	43
2019	Real property	58	30	0	4	3	0	4	92	8	50
2019	Materiel management	28	32	26	15	0	0	0	60	15	11
2019	Information management	50	27	12	5	5	1	1	78	9	140
2019	Information technology	52	28	13	3	3	0	1	81	6	201
2019	Evaluation	54	26	10	4	2	0	4	83	7	388
2019	Data sciences	59	23	13	1	1	0	2	84	3	80
2019	Policy	53	25	16	2	1	0	3	80	4	440
2019	Project management	50	32	10	3	4	0	2	83	8	185
2019	Other services to the public	37	27	18	5	6	0	7	69	12	50
2019	None of the above	56	26	8	6	1	1	2	84	8	198
2018	Client contact centre	52	16	18	3	6	3	2	71	9	59
2018	Health care practitioners	50	32	7	5	3	1	2	84	8	88
2018	Federal regulators	50	30	12	4	0	1	3	83	5	581
2018	Compliance, inspection and enforcement	43	32	15	4	3	0	3	78	7	435
2018	Communications or public affairs	43	28	17	8	1	0	3	73	10	197
2018	Access to information and privacy	39	37	13	3	4	0	4	78	7	51
2018	Security	34	24	14	24	3	0	0	58	28	35
2018	Science and technology	47	30	14	4	2	0	3	80	6	512
2018	Legal services	44	39	0	11	0	0	5	88	12	17
2018	Administration and operations	45	32	15	4	3	0	2	78	7	492
2018	Human resources	53	23	12	4	6	1	1	78	10	192
2018	Financial management	49	26	14	2	3	1	5	80	6	145
2018	Procurement	59	30	5	0	5	0	0	90	5	19
2018	Real property	59	32	0	4	4	0	0	91	9	23
2018	Information management	42	33	10	8	4	1	1	78	12	123
2018	Information technology	50	19	20	2	3	1	5	74	5	147
2018	Evaluation	47	29	15	2	2	2	3	80	4	355
2018	Data sciences	46	31	16	5	1	0	0	77	7	78
2018	Policy	49	30	15	2	3	0	1	80	5	374
2018	Project management	45	31	15	5	2	0	2	77	7	153
2018	Other services to the public	53	26	10	7	3	0	2	80	10	52
2018	None of the above	53	33	6	3	1	2	2	89	5	149
2017	Client contact centre	54	30	8	2	3	1	2	86	6	136
2017	Health care practitioners	49	34	10	4	1	0	2	85	5	381
2017	Federal regulators	52	29	10	4	1	0	3	84	5	562
2017	Compliance, inspection and enforcement	46	30	13	5	2	1	3	79	7	393
2017	Communications or public affairs	48	32	11	4	3	0	2	81	7	222
2017	Access to information and privacy	46	29	21	3	2	0	0	74	5	60
2017	Security	32	26	16	23	0	0	3	59	24	38
2017	Science and technology	50	29	11	3	2	1	4	83	5	604
2017	Legal services	32	48	6	5	5	0	5	84	9	21
2017	Administration and operations	48	32	10	4	2	0	4	83	6	895
2017	Human resources	49	29	14	4	3	0	2	78	8	246
2017	Financial management	47	31	11	5	2	1	3	82	7	211
2017	Procurement	47	39	5	5	3	0	0	87	8	36
2017	Real property	55	35	7	2	0	0	2	91	2	50
2017	Materiel management	52	39	0	0	0	0	10	100	0	14
2017	Information management	44	29	14	9	1	1	3	75	10	162
2017	Information technology	49	27	13	4	3	1	3	79	8	216
2017	Evaluation	44	33	13	6	1	1	3	80	7	335
2017	Data sciences	52	21	18	4	2	1	1	75	6	97
2017	Policy	48	31	13	4	2	0	2	80	6	513
2017	Project management	52	27	11	5	3	1	2	81	8	229
2017	Other services to the public	54	16	22	5	2	1	1	71	7	89
2017	None of the above	52	27	11	3	1	1	3	83	5	355

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	25	28	32	13	2	1	0	53	15	93
2019	Health care practitioners	17	35	32	13	3	0	0	52	16	128
2019	Federal regulators	12	33	37	12	7	0	0	44	19	628
2019	Compliance, inspection and enforcement	10	35	38	11	6	0	0	45	17	525
2019	Communications or public affairs	12	37	39	11	2	0	0	49	13	217
2019	Access to information and privacy	19	40	35	4	3	0	0	58	6	72
2019	Security	15	38	24	19	3	0	0	54	22	59
2019	Science and technology	13	39	34	11	3	0	0	52	14	642
2019	Legal services	14	49	30	8	0	0	0	63	8	26
2019	Administration and operations	20	36	29	11	4	0	0	56	15	616
2019	Human resources	12	30	41	12	5	0	0	42	17	268
2019	Financial management	19	43	26	7	4	0	0	62	12	179
2019	Procurement	22	31	36	11	0	0	0	53	11	44
2019	Real property	23	25	41	10	1	0	0	48	11	50
2019	Materiel management	51	20	23	0	7	0	0	71	7	11
2019	Information management	26	26	33	11	3	1	0	53	14	142
2019	Information technology	20	34	30	12	3	1	0	54	15	203
2019	Evaluation	15	36	34	11	3	0	0	52	14	388
2019	Data sciences	22	37	33	7	0	0	1	59	7	80
2019	Policy	12	37	37	9	4	0	0	50	13	444
2019	Project management	15	33	38	11	4	0	0	47	14	188
2019	Other services to the public	18	35	29	14	4	0	0	53	18	51
2019	None of the above	18	33	31	12	4	2	0	52	17	200
2018	Client contact centre	13	33	38	13	3	0	0	45	17	60
2018	Health care practitioners	17	33	38	9	3	0	0	49	13	89
2018	Federal regulators	11	32	38	13	6	0	0	42	20	585
2018	Compliance, inspection and enforcement	10	30	39	15	5	0	0	40	21	437
2018	Communications or public affairs	9	28	43	13	6	0	0	37	20	197
2018	Access to information and privacy	20	36	23	16	5	0	0	55	21	51
2018	Security	22	14	42	14	9	0	0	36	22	34
2018	Science and technology	14	36	34	11	4	0	0	51	15	517
2018	Legal services	11	40	34	15	0	0	0	51	15	19
2018	Administration and operations	19	32	35	8	4	0	1	52	12	494
2018	Human resources	12	34	36	13	4	0	0	46	18	195
2018	Financial management	20	29	31	13	7	0	0	49	20	147
2018	Procurement	20	45	25	10	0	0	0	65	10	19
2018	Real property	12	20	41	19	4	4	0	33	24	24
2018	Information management	21	43	26	5	4	1	0	65	9	124
2018	Information technology	14	31	37	15	3	0	1	45	18	146
2018	Evaluation	14	37	33	11	3	1	0	52	15	356
2018	Data sciences	16	40	30	10	5	0	0	56	15	79
2018	Policy	9	35	36	15	5	0	0	44	19	379
2018	Project management	7	37	42	12	2	0	0	44	14	153
2018	Other services to the public	15	40	37	5	3	0	0	55	8	52
2018	None of the above	13	30	35	17	5	0	1	43	22	151
2017	Client contact centre	13	35	29	12	10	0	1	48	22	138
2017	Health care practitioners	9	31	33	13	12	2	0	41	26	382
2017	Federal regulators	7	29	42	14	7	0	0	37	21	564
2017	Compliance, inspection and enforcement	5	27	42	19	6	0	0	33	26	392
2017	Communications or public affairs	8	31	37	19	5	0	0	39	24	224
2017	Access to information and privacy	6	35	46	8	5	0	0	41	13	59
2017	Security	9	22	48	12	9	0	0	31	21	38
2017	Science and technology	9	37	36	14	4	0	0	46	18	609
2017	Legal services	15	30	37	9	9	0	0	45	18	21
2017	Administration and operations	13	28	38	13	7	0	0	41	20	894
2017	Human resources	7	24	49	11	7	1	0	32	18	246
2017	Financial management	15	34	35	10	5	0	1	49	15	212
2017	Procurement	8	40	34	12	5	0	0	48	18	36
2017	Real property	15	28	37	14	4	0	2	44	19	50
2017	Materiel management	28	32	30	10	0	0	0	60	10	14
2017	Information management	15	37	34	9	5	0	0	52	14	160
2017	Information technology	13	34	34	9	8	1	0	48	18	216
2017	Evaluation	9	32	40	10	6	0	1	42	17	334
2017	Data sciences	20	29	36	13	1	0	1	49	14	97
2017	Policy	9	27	42	15	7	0	0	37	21	513
2017	Project management	13	32	33	15	6	0	1	46	21	230
2017	Other services to the public	11	29	36	17	6	0	0	40	24	89
2017	None of the above	17	32	33	11	7	1	0	49	17	357

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	6	21	37	19	16	1	0	35	28	93
2019	Health care practitioners	5	16	42	27	11	0	0	37	21	128
2019	Federal regulators	13	17	41	20	9	0	0	29	30	623
2019	Compliance, inspection and enforcement	12	17	40	23	8	0	0	31	29	519
2019	Communications or public affairs	8	18	45	22	7	0	0	29	26	216
2019	Access to information and privacy	5	14	34	33	12	0	1	46	20	70
2019	Security	7	23	30	33	7	0	0	40	30	59
2019	Science and technology	7	14	41	25	13	0	0	39	21	639
2019	Legal services	7	24	38	27	4	0	0	31	31	25
2019	Administration and operations	10	15	38	25	11	0	1	36	25	609
2019	Human resources	10	20	42	23	5	0	1	29	29	268
2019	Financial management	7	11	38	33	12	0	0	44	18	179
2019	Procurement	7	21	39	16	18	0	0	33	28	44
2019	Real property	9	18	31	25	14	0	1	40	28	49
2019	Materiel management	0	15	8	56	21	0	0	77	15	11
2019	Information management	11	13	40	25	10	1	0	35	25	140
2019	Information technology	12	13	39	22	13	1	0	36	25	202
2019	Evaluation	7	13	42	26	11	0	1	37	21	386
2019	Data sciences	4	12	44	25	15	0	0	40	16	77
2019	Policy	9	19	39	24	8	0	0	32	29	441
2019	Project management	10	20	37	25	8	0	0	33	30	187
2019	Other services to the public	11	21	32	30	6	0	0	36	32	51
2019	None of the above	10	16	41	22	10	0	0	32	26	198
2018	Client contact centre	9	13	45	17	16	0	0	34	22	59
2018	Health care practitioners	6	18	40	24	11	0	0	35	24	88
2018	Federal regulators	9	19	42	21	9	0	0	30	28	578
2018	Compliance, inspection and enforcement	10	21	40	22	8	0	0	29	31	435
2018	Communications or public affairs	9	25	39	20	4	0	2	25	35	192
2018	Access to information and privacy	7	20	35	25	14	0	0	39	26	52
2018	Security	16	16	37	22	8	0	0	31	32	35
2018	Science and technology	6	16	41	25	13	0	0	37	22	509
2018	Legal services	5	34	40	16	5	0	0	21	39	19
2018	Administration and operations	9	15	38	23	13	0	1	37	25	485
2018	Human resources	14	20	43	16	7	0	0	23	33	191
2018	Financial management	12	21	37	17	13	0	1	29	33	143
2018	Procurement	11	11	42	36	0	0	0	36	22	18
2018	Real property	9	21	38	23	8	0	0	32	30	24
2018	Information management	7	11	37	29	16	0	0	45	18	117
2018	Information technology	10	22	39	22	7	0	1	30	31	147
2018	Evaluation	6	17	38	27	11	1	0	38	23	354
2018	Data sciences	12	20	29	29	9	0	1	38	32	78
2018	Policy	11	19	38	22	10	0	0	32	30	376
2018	Project management	7	22	35	29	7	1	0	36	29	153
2018	Other services to the public	10	8	54	18	9	0	0	27	19	52
2018	None of the above	9	22	37	21	11	1	0	32	30	147
2017	Client contact centre	13	16	40	22	9	0	1	31	29	139
2017	Health care practitioners	13	26	36	20	4	0	0	24	40	382
2017	Federal regulators	10	19	43	20	7	0	1	28	29	563
2017	Compliance, inspection and enforcement	8	20	42	21	7	0	0	29	29	393
2017	Communications or public affairs	10	24	47	13	6	0	0	19	34	224
2017	Access to information and privacy	6	23	39	24	8	0	0	32	30	59
2017	Security	12	20	39	19	9	0	0	28	33	38
2017	Science and technology	7	14	44	25	9	0	1	35	21	608
2017	Legal services	14	15	53	14	5	0	0	19	28	21
2017	Administration and operations	11	19	41	20	9	0	0	29	29	898
2017	Human resources	9	27	40	18	5	0	0	24	37	245
2017	Financial management	9	17	38	24	11	1	1	36	26	211
2017	Procurement	11	15	35	31	8	0	0	39	26	35
2017	Real property	7	21	37	20	14	0	0	35	28	51
2017	Materiel management	0	19	43	21	16	0	0	37	19	14
2017	Information management	11	11	44	23	11	0	0	34	22	161
2017	Information technology	11	18	38	24	7	0	1	32	30	217
2017	Evaluation	5	19	39	26	11	0	1	37	24	335
2017	Data sciences	6	17	34	25	15	1	2	42	23	96
2017	Policy	9	22	43	19	7	0	0	26	31	511
2017	Project management	9	18	40	22	10	0	1	32	28	229
2017	Other services to the public	9	14	44	30	3	0	0	33	23	89
2017	None of the above	8	18	38	23	11	1	1	35	26	355

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	36	36	12	9	3	4	0	75	13	92
2019	Health care practitioners	36	39	11	7	3	4	0	79	10	127
2019	Federal regulators	35	42	13	6	3	1	0	78	9	628
2019	Compliance, inspection and enforcement	30	42	15	8	2	2	0	74	11	524
2019	Communications or public affairs	37	40	15	5	1	1	0	79	7	215
2019	Access to information and privacy	63	25	5	5	3	0	0	88	7	72
2019	Security	40	38	11	9	3	0	0	77	12	58
2019	Science and technology	35	42	13	5	2	2	0	80	7	638
2019	Legal services	28	47	21	0	0	3	0	78	0	26
2019	Administration and operations	44	37	10	6	2	1	0	83	8	614
2019	Human resources	49	37	6	4	3	1	0	86	8	268
2019	Financial management	49	38	10	1	1	0	0	87	2	178
2019	Procurement	54	31	2	5	5	3	0	88	10	44
2019	Real property	58	24	11	6	0	1	0	83	6	49
2019	Materiel management	47	45	0	8	0	0	0	92	8	11
2019	Information management	38	37	16	7	2	1	0	76	9	141
2019	Information technology	56	32	7	2	1	2	0	90	3	202
2019	Evaluation	35	45	12	5	1	2	0	82	6	388
2019	Data sciences	40	31	13	5	6	4	1	75	12	79
2019	Policy	33	45	12	7	1	2	0	79	8	441
2019	Project management	40	43	9	6	1	0	1	84	7	188
2019	Other services to the public	37	35	14	8	4	2	0	74	12	51
2019	None of the above	45	32	10	8	4	1	0	78	12	198
2018	Client contact centre	32	41	21	2	2	3	0	75	3	60
2018	Health care practitioners	41	29	16	5	3	4	1	74	8	88
2018	Federal regulators	35	42	10	6	4	2	0	79	10	581
2018	Compliance, inspection and enforcement	30	45	15	4	3	3	0	77	8	431
2018	Communications or public affairs	39	39	9	7	1	4	0	82	9	198
2018	Access to information and privacy	58	34	4	2	2	0	0	92	4	51
2018	Security	46	28	18	7	0	0	0	75	7	35
2018	Science and technology	36	40	11	6	3	3	1	79	10	516
2018	Legal services	35	40	20	5	0	0	0	75	5	19
2018	Administration and operations	45	34	10	4	3	3	0	82	7	494
2018	Human resources	50	37	8	1	2	1	2	89	3	193
2018	Financial management	44	35	15	5	1	0	0	79	6	147
2018	Procurement	50	31	10	4	0	5	0	85	4	19
2018	Real property	54	40	4	2	0	0	0	94	2	24
2018	Information management	43	35	14	3	2	3	0	80	5	123
2018	Information technology	54	35	6	4	1	1	0	90	5	146
2018	Evaluation	31	44	16	6	0	2	0	77	7	354
2018	Data sciences	40	44	9	2	4	1	0	85	6	78
2018	Policy	32	43	11	7	5	2	0	76	12	379
2018	Project management	37	41	13	6	2	0	1	79	8	152
2018	Other services to the public	24	44	14	6	3	9	0	75	10	52
2018	None of the above	32	43	14	2	6	3	0	77	8	150
2017	Client contact centre	22	37	19	11	10	1	0	60	21	139
2017	Health care practitioners	22	39	18	8	10	3	0	63	19	382
2017	Federal regulators	32	42	12	7	5	2	0	75	12	564
2017	Compliance, inspection and enforcement	29	46	14	4	5	1	0	76	10	393
2017	Communications or public affairs	45	36	10	4	3	1	0	83	7	224
2017	Access to information and privacy	65	26	6	0	0	3	0	94	0	60
2017	Security	43	31	5	3	19	0	0	74	22	38
2017	Science and technology	27	45	12	8	4	4	0	75	13	608
2017	Legal services	20	48	23	5	0	5	0	71	5	21
2017	Administration and operations	37	38	11	6	4	3	0	78	11	896
2017	Human resources	49	40	4	1	3	3	0	92	4	245
2017	Financial management	52	35	6	2	3	2	0	88	5	212
2017	Procurement	43	34	16	2	3	2	0	79	5	36
2017	Real property	50	28	13	4	0	2	3	82	4	51
2017	Materiel management	50	40	11	0	0	0	0	89	0	13
2017	Information management	48	27	16	4	5	1	0	75	9	161
2017	Information technology	55	31	7	3	3	1	0	87	5	216
2017	Evaluation	28	48	14	5	2	3	0	78	8	333
2017	Data sciences	28	51	11	6	2	2	0	80	8	97
2017	Policy	26	44	14	7	7	2	0	71	14	512
2017	Project management	33	42	10	9	4	2	0	77	13	230
2017	Other services to the public	19	41	27	2	8	2	0	62	10	88
2017	None of the above	31	34	16	8	5	4	1	69	14	357

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	27	34	18	11	7	3	0	63	19	93
2019	Health care practitioners	31	36	9	13	11	0	0	67	23	127
2019	Federal regulators	27	35	15	12	9	1	0	63	21	627
2019	Compliance, inspection and enforcement	25	37	17	13	6	2	0	62	20	525
2019	Communications or public affairs	23	44	15	13	5	1	0	67	18	216
2019	Access to information and privacy	45	37	11	5	1	0	0	82	7	72
2019	Security	28	26	18	11	17	0	0	54	28	59
2019	Science and technology	27	38	19	11	5	1	0	65	16	641
2019	Legal services	21	40	28	4	3	0	3	64	7	26
2019	Administration and operations	33	34	15	11	6	1	0	68	17	611
2019	Human resources	29	33	19	13	5	1	0	63	17	268
2019	Financial management	32	38	19	5	4	2	0	72	9	180
2019	Procurement	34	46	4	7	7	3	0	81	14	44
2019	Real property	33	31	13	12	9	0	2	65	22	50
2019	Materiel management	32	53	8	0	7	0	0	85	7	11
2019	Information management	26	34	17	13	6	4	1	63	20	142
2019	Information technology	35	32	17	11	4	1	0	68	15	202
2019	Evaluation	26	40	17	11	5	0	0	67	16	388
2019	Data sciences	31	39	12	13	5	0	0	70	18	80
2019	Policy	23	39	18	12	6	2	0	64	18	443
2019	Project management	24	38	19	12	6	1	1	63	17	187
2019	Other services to the public	29	40	18	8	4	2	0	69	13	51
2019	None of the above	29	36	13	9	11	2	0	67	20	200
2018	Client contact centre	24	39	23	7	7	0	0	63	14	60
2018	Health care practitioners	38	31	17	3	10	1	0	69	14	88
2018	Federal regulators	25	36	16	11	9	3	0	63	21	582
2018	Compliance, inspection and enforcement	24	38	16	12	7	3	0	64	20	434
2018	Communications or public affairs	23	43	10	13	7	4	0	69	21	198
2018	Access to information and privacy	43	36	9	5	7	0	0	79	12	52
2018	Security	21	35	17	16	11	0	0	56	27	35
2018	Science and technology	27	36	16	10	7	3	0	65	18	516
2018	Legal services	35	31	25	10	0	0	0	66	10	19
2018	Administration and operations	32	38	14	7	7	1	0	71	14	496
2018	Human resources	30	34	14	13	5	1	2	66	19	192
2018	Financial management	30	32	15	15	6	2	0	63	21	147
2018	Procurement	50	31	5	9	5	0	0	80	15	19
2018	Real property	23	33	9	15	15	4	0	59	32	23
2018	Information management	31	35	14	12	6	2	0	68	18	123
2018	Information technology	30	29	20	13	7	1	0	60	20	146
2018	Evaluation	24	40	18	12	4	2	0	65	16	356
2018	Data sciences	26	48	11	7	7	0	0	74	15	79
2018	Policy	23	42	11	17	5	2	0	67	21	380
2018	Project management	30	31	17	15	7	0	0	61	22	150
2018	Other services to the public	16	43	12	14	8	7	0	64	23	52
2018	None of the above	19	32	22	16	10	1	0	52	26	151
2017	Client contact centre	18	36	19	16	10	1	0	55	26	139
2017	Health care practitioners	19	36	13	14	17	1	0	55	32	384
2017	Federal regulators	19	40	17	13	8	2	0	60	22	564
2017	Compliance, inspection and enforcement	15	46	18	11	8	2	0	63	19	392
2017	Communications or public affairs	18	42	14	15	11	0	0	60	26	224
2017	Access to information and privacy	41	32	11	8	3	5	0	77	12	60
2017	Security	19	27	18	11	24	0	0	47	36	38
2017	Science and technology	18	44	16	12	8	2	0	63	21	608
2017	Legal services	9	48	20	23	0	0	0	57	23	21
2017	Administration and operations	21	37	15	13	11	3	0	60	25	894
2017	Human resources	22	46	11	16	4	1	0	68	20	246
2017	Financial management	27	42	14	7	8	2	0	71	15	210
2017	Procurement	20	34	19	14	13	0	0	54	27	36
2017	Real property	28	38	11	12	9	1	0	67	22	50
2017	Materiel management	24	56	10	10	0	0	0	81	10	14
2017	Information management	24	40	17	13	7	0	0	63	20	162
2017	Information technology	28	35	15	14	6	1	0	64	21	217
2017	Evaluation	20	44	15	13	8	0	0	65	21	335
2017	Data sciences	30	35	17	12	6	1	0	66	18	97
2017	Policy	16	42	13	17	10	2	0	59	28	511
2017	Project management	18	39	15	17	11	0	0	57	27	229
2017	Other services to the public	9	50	15	10	13	3	0	61	24	89
2017	None of the above	26	31	14	14	10	3	1	60	25	357

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	12	88	93
2019	Health care practitioners	19	81	128
2019	Federal regulators	20	80	628
2019	Compliance, inspection and enforcement	14	86	527
2019	Communications or public affairs	13	87	216
2019	Access to information and privacy	23	77	72
2019	Security	19	81	59
2019	Science and technology	18	82	642
2019	Legal services	16	84	26
2019	Administration and operations	23	77	613
2019	Human resources	26	74	268
2019	Financial management	22	78	180
2019	Procurement	18	82	44
2019	Real property	18	82	50
2019	Materiel management	23	77	11
2019	Information management	22	78	142
2019	Information technology	17	83	203
2019	Evaluation	17	83	388
2019	Data sciences	13	87	79
2019	Policy	18	82	443
2019	Project management	27	73	188
2019	Other services to the public	18	82	50
2019	None of the above	21	79	198
2017	Client contact centre	20	80	139
2017	Health care practitioners	21	79	380
2017	Federal regulators	21	79	562
2017	Compliance, inspection and enforcement	17	83	393
2017	Communications or public affairs	29	71	224
2017	Access to information and privacy	25	75	60
2017	Security	31	69	38
2017	Science and technology	17	83	607
2017	Legal services	34	66	21
2017	Administration and operations	23	77	896
2017	Human resources	19	81	245
2017	Financial management	16	84	211
2017	Procurement	20	80	36
2017	Real property	22	78	51
2017	Information management	18	82	161
2017	Information technology	19	81	217
2017	Evaluation	19	81	335
2017	Data sciences	19	81	96
2017	Policy	19	81	511
2017	Project management	26	74	229
2017	Other services to the public	23	77	89
2017	None of the above	19	81	356
2014	Client contact centre	22	78	177
2014	Health care practitioners	15	85	512
2014	Federal regulators	16	84	722
2014	Compliance, inspection and enforcement	14	86	427
2014	Communications or public affairs	22	78	261
2014	Access to information and privacy	16	84	36
2014	Security	9	91	51
2014	Science and technology	13	87	724
2014	Legal services	17	83	29
2014	Administration and operations	18	82	1150
2014	Human resources	19	81	297
2014	Financial management	17	83	295
2014	Procurement	14	86	39
2014	Real property	21	79	84
2014	Information management	22	78	216
2014	Information technology	14	86	285
2014	Evaluation	19	81	414
2014	Other services to the public	18	82	164
2014	None of the above	19	81	622

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	76	24	12
2019	Health care practitioners	76	24	25
2019	Federal regulators	87	13	126
2019	Compliance, inspection and enforcement	72	28	74
2019	Communications or public affairs	90	10	29
2019	Access to information and privacy	84	16	17
2019	Security	74	26	11
2019	Science and technology	80	20	113
2019	Administration and operations	86	14	134
2019	Human resources	88	12	71
2019	Financial management	83	17	41
2019	Information management	73	27	30
2019	Information technology	80	20	36
2019	Evaluation	83	17	67
2019	Data sciences	73	27	11
2019	Policy	91	9	79
2019	Project management	84	16	50
2019	None of the above	86	14	40
2017	Client contact centre	57	43	27
2017	Health care practitioners	78	22	81
2017	Federal regulators	83	17	117
2017	Compliance, inspection and enforcement	81	19	67
2017	Communications or public affairs	80	20	66
2017	Access to information and privacy	93	7	14
2017	Science and technology	85	15	101
2017	Administration and operations	86	14	209
2017	Human resources	79	21	48
2017	Financial management	86	14	34
2017	Real property	80	20	11
2017	Information management	78	22	28
2017	Information technology	79	21	41
2017	Evaluation	81	19	64
2017	Data sciences	89	11	18
2017	Policy	85	15	97
2017	Project management	74	26	59
2017	Other services to the public	70	30	21
2017	None of the above	88	12	74
2014	Client contact centre	78	22	38
2014	Health care practitioners	70	30	74
2014	Federal regulators	83	17	115
2014	Compliance, inspection and enforcement	82	18	60
2014	Communications or public affairs	88	12	58
2014	Science and technology	85	15	96
2014	Administration and operations	78	22	210
2014	Human resources	88	12	58
2014	Financial management	90	10	50
2014	Real property	53	47	16
2014	Information management	73	27	47
2014	Information technology	64	36	39
2014	Evaluation	86	14	76
2014	Other services to the public	70	30	31
2014	None of the above	81	19	120

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Health care practitioners	40	39	0	16	5	0	0	79	21	19
2019	Federal regulators	45	39	5	7	3	0	0	84	10	108
2019	Compliance, inspection and enforcement	46	34	7	6	5	2	0	82	11	53
2019	Communications or public affairs	51	37	0	12	0	0	0	88	12	25
2019	Access to information and privacy	58	42	0	0	0	0	0	100	0	14
2019	Science and technology	55	30	3	9	2	1	0	85	11	89
2019	Administration and operations	44	38	7	6	5	1	0	82	10	113
2019	Human resources	54	26	5	6	5	3	0	83	12	62
2019	Financial management	39	36	5	6	8	3	3	80	15	35
2019	Information management	38	49	4	6	4	0	0	87	9	22
2019	Information technology	73	20	0	4	4	0	0	93	7	29
2019	Evaluation	64	27	5	0	2	2	0	93	2	56
2019	Policy	55	32	1	6	4	0	2	89	10	72
2019	Project management	54	36	2	7	0	0	0	91	7	41
2019	None of the above	65	17	3	13	3	0	0	82	16	34
2017	Client contact centre	57	23	20	0	0	0	0	80	0	15
2017	Health care practitioners	40	43	3	8	5	0	1	84	13	64
2017	Federal regulators	50	33	6	9	2	0	0	83	11	97
2017	Compliance, inspection and enforcement	52	31	6	11	0	0	0	83	11	54
2017	Communications or public affairs	54	31	11	4	0	0	0	85	4	53
2017	Access to information and privacy	61	31	0	8	0	0	0	92	8	13
2017	Science and technology	50	26	9	8	7	0	0	76	15	87
2017	Administration and operations	53	33	3	8	1	1	1	87	10	178
2017	Human resources	54	32	8	5	0	0	0	87	5	38
2017	Financial management	48	41	7	3	0	0	0	90	3	29
2017	Information management	62	19	0	9	10	0	0	81	19	22
2017	Information technology	69	15	0	10	3	3	0	87	13	32
2017	Evaluation	35	42	7	10	4	2	0	79	14	52
2017	Data sciences	45	31	12	6	6	0	0	76	12	16
2017	Policy	48	38	4	6	5	0	0	85	11	82
2017	Project management	64	25	0	4	4	0	2	91	9	44
2017	Other services to the public	67	27	0	6	0	0	0	94	6	19
2017	None of the above	46	32	5	10	6	0	1	78	17	64
2014	Client contact centre	32	46	12	7	3	0	0	78	10	29
2014	Health care practitioners	43	37	9	3	4	0	4	83	7	52
2014	Federal regulators	54	31	9	4	0	0	1	87	4	97
2014	Compliance, inspection and enforcement	58	29	8	2	2	0	2	88	4	49
2014	Communications or public affairs	57	33	4	4	2	0	0	90	6	51
2014	Science and technology	54	37	5	1	1	0	1	92	3	82
2014	Administration and operations	49	33	6	8	2	1	1	84	10	164
2014	Human resources	58	24	8	8	2	0	0	82	10	51
2014	Financial management	51	33	4	9	3	0	0	84	12	45
2014	Real property	49	31	10	10	0	0	0	80	10	10
2014	Information management	61	25	3	11	0	0	0	85	11	34
2014	Information technology	43	33	4	8	4	4	4	83	14	25
2014	Evaluation	40	36	4	11	5	3	2	79	16	65
2014	Other services to the public	37	37	8	14	4	0	0	74	18	23
2014	None of the above	57	27	4	7	5	0	0	84	12	99

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	41	23	23	3	8	0	1	42	58	92
2019	Health care practitioners	22	32	26	4	12	1	3	23	77	126
2019	Federal regulators	16	35	24	11	10	2	0	17	83	623
2019	Compliance, inspection and enforcement	16	26	26	14	16	2	0	17	83	527
2019	Communications or public affairs	20	33	24	12	7	4	0	21	79	214
2019	Access to information and privacy	29	30	24	9	3	5	0	31	69	71
2019	Security	18	43	20	7	10	1	0	18	82	59
2019	Science and technology	19	33	23	12	11	2	0	20	80	639
2019	Legal services	35	19	18	12	16	0	0	35	65	26
2019	Administration and operations	27	33	19	10	9	1	1	28	72	616
2019	Human resources	24	35	23	10	6	1	0	25	75	266
2019	Financial management	28	29	21	12	9	1	0	28	72	178
2019	Procurement	23	22	28	18	8	0	0	23	77	44
2019	Real property	24	24	18	19	10	4	0	25	75	50
2019	Materiel management	29	8	16	18	29	0	0	29	71	11
2019	Information management	34	31	16	13	5	2	0	34	66	142
2019	Information technology	24	31	21	13	8	1	1	25	75	202
2019	Evaluation	25	34	20	10	8	2	1	25	75	388
2019	Data sciences	31	26	20	12	5	3	2	33	67	79
2019	Policy	22	32	21	13	9	2	0	23	77	442
2019	Project management	19	32	22	11	12	4	0	20	80	186
2019	Other services to the public	32	29	17	2	13	5	3	35	65	51
2019	None of the above	33	28	17	7	10	2	1	34	66	199
2018	Client contact centre	43	20	16	10	5	0	6	46	54	60
2018	Health care practitioners	24	24	28	7	17	1	0	25	75	89
2018	Federal regulators	22	26	25	12	12	2	0	23	77	582
2018	Compliance, inspection and enforcement	15	20	24	15	20	5	2	16	84	437
2018	Communications or public affairs	29	27	22	9	10	2	0	30	70	197
2018	Access to information and privacy	25	32	16	13	12	1	0	25	75	52
2018	Security	27	43	21	2	7	0	0	27	73	35
2018	Science and technology	19	27	23	15	12	4	1	20	80	514
2018	Legal services	10	29	30	11	20	0	0	10	90	19
2018	Administration and operations	32	23	20	12	10	2	1	33	67	493
2018	Human resources	34	23	24	9	8	2	1	34	66	194
2018	Financial management	34	25	18	11	13	0	1	34	66	146
2018	Procurement	16	11	26	21	21	5	0	17	83	18
2018	Real property	28	35	24	4	10	0	0	28	72	24
2018	Information management	34	30	19	9	6	1	0	34	66	123
2018	Information technology	30	27	22	7	10	3	0	31	69	147
2018	Evaluation	22	24	22	16	10	4	1	24	76	355
2018	Data sciences	21	15	25	16	18	5	1	22	78	78
2018	Policy	27	25	21	9	13	4	2	28	72	379
2018	Project management	23	26	22	12	14	4	1	24	76	153
2018	Other services to the public	37	23	18	1	17	1	2	38	62	52
2018	None of the above	32	20	20	9	15	1	2	34	66	150
2017	Client contact centre	30	18	20	16	12	3	1	31	69	139
2017	Health care practitioners	17	23	20	16	22	2	1	17	83	384
2017	Federal regulators	20	23	23	12	15	6	0	22	78	563
2017	Compliance, inspection and enforcement	11	23	23	14	25	4	1	12	88	393
2017	Communications or public affairs	30	19	20	15	13	3	0	31	69	224
2017	Access to information and privacy	17	33	23	10	9	5	3	18	82	60
2017	Security	27	28	14	18	9	5	0	28	72	38
2017	Science and technology	28	21	21	12	13	4	0	29	71	609
2017	Legal services	19	44	15	9	9	5	0	19	81	21
2017	Administration and operations	30	23	18	11	14	3	1	32	68	898
2017	Human resources	26	21	24	15	11	2	2	27	73	246
2017	Financial management	26	28	19	11	13	1	0	27	73	212
2017	Procurement	21	25	23	15	10	6	0	23	77	36
2017	Real property	18	20	30	10	19	1	2	18	82	51
2017	Materiel management	21	34	22	6	16	0	0	21	79	14
2017	Information management	38	23	15	8	15	1	0	38	62	162
2017	Information technology	28	31	18	12	10	1	0	28	72	217
2017	Evaluation	24	26	18	12	13	6	1	26	74	335
2017	Data sciences	28	24	15	15	13	5	1	29	71	97
2017	Policy	29	27	18	10	12	4	1	30	70	513
2017	Project management	30	22	22	12	11	3	1	31	69	230
2017	Other services to the public	23	15	19	16	22	2	3	24	76	89
2017	None of the above	30	21	20	11	11	5	2	32	68	357

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	55	45	53
2019	Health care practitioners	63	37	92
2019	Federal regulators	54	46	506
2019	Compliance, inspection and enforcement	62	38	429
2019	Communications or public affairs	54	46	163
2019	Access to information and privacy	70	30	47
2019	Security	77	23	48
2019	Science and technology	53	47	501
2019	Legal services	71	29	17
2019	Administration and operations	61	39	435
2019	Human resources	65	35	202
2019	Financial management	54	46	131
2019	Procurement	54	46	34
2019	Real property	68	32	36
2019	Information management	54	46	92
2019	Information technology	54	46	150
2019	Evaluation	51	49	282
2019	Data sciences	51	49	51
2019	Policy	54	46	332
2019	Project management	62	38	143
2019	Other services to the public	57	43	32
2019	None of the above	55	45	128

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Client contact centre	61	39	53
2019	Health care practitioners	44	56	92
2019	Federal regulators	40	60	504
2019	Compliance, inspection and enforcement	32	68	426
2019	Communications or public affairs	42	58	161
2019	Access to information and privacy	30	70	47
2019	Security	43	57	48
2019	Science and technology	42	58	495
2019	Legal services	37	63	17
2019	Administration and operations	44	56	431
2019	Human resources	42	58	199
2019	Financial management	43	57	130
2019	Procurement	39	61	33
2019	Real property	28	72	34
2019	Information management	53	47	92
2019	Information technology	38	62	147
2019	Evaluation	43	57	277
2019	Data sciences	41	59	51
2019	Policy	34	66	327
2019	Project management	39	61	143
2019	Other services to the public	42	58	31
2019	None of the above	41	59	126
2018	Client contact centre	38	62	31
2018	Health care practitioners	26	74	66
2018	Federal regulators	22	78	447
2018	Compliance, inspection and enforcement	22	78	347
2018	Communications or public affairs	27	73	137
2018	Access to information and privacy	22	78	37
2018	Security	28	72	25
2018	Science and technology	24	76	402
2018	Legal services	11	89	17
2018	Administration and operations	30	70	319
2018	Human resources	38	62	127
2018	Financial management	32	68	95
2018	Procurement	33	67	14
2018	Real property	25	75	17
2018	Information management	43	57	80
2018	Information technology	36	64	99
2018	Evaluation	27	73	260
2018	Data sciences	25	75	59
2018	Policy	25	75	258
2018	Project management	30	70	109
2018	Other services to the public	32	68	33
2018	None of the above	38	62	97

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	18	15	21	12	22	3	9	38	38	53
2019	Health care practitioners	14	20	29	13	20	2	1	36	34	92
2019	Federal regulators	10	26	18	17	22	1	6	39	42	505
2019	Compliance, inspection and enforcement	10	20	17	20	24	2	7	34	48	426
2019	Communications or public affairs	12	20	19	20	21	2	6	35	45	162
2019	Access to information and privacy	17	23	21	8	22	2	6	44	33	47
2019	Security	16	28	22	18	16	0	1	44	34	46
2019	Science and technology	11	26	18	19	19	1	6	40	41	497
2019	Legal services	19	27	19	21	13	0	0	46	35	17
2019	Administration and operations	14	26	19	14	16	1	8	45	34	434
2019	Human resources	17	29	19	17	11	2	5	49	31	200
2019	Financial management	13	22	22	21	16	0	6	38	39	127
2019	Procurement	5	26	22	19	23	3	3	33	44	34
2019	Real property	8	33	6	17	27	3	6	46	48	34
2019	Information management	14	18	29	19	14	1	5	34	35	88
2019	Information technology	13	23	16	18	19	1	9	41	42	147
2019	Evaluation	13	22	17	18	18	3	8	39	41	276
2019	Data sciences	12	24	17	17	19	2	9	40	41	51
2019	Policy	8	26	13	27	18	2	7	37	49	329
2019	Project management	10	26	18	17	24	2	4	38	43	144
2019	Other services to the public	8	22	26	18	15	0	12	34	37	32
2019	None of the above	9	23	20	18	22	1	8	35	44	128
2018	Client contact centre	9	14	18	31	12	0	15	28	51	31
2018	Health care practitioners	14	20	16	15	23	1	11	38	43	68
2018	Federal regulators	8	22	19	19	25	2	5	33	46	450
2018	Compliance, inspection and enforcement	8	21	19	22	24	2	4	31	49	349
2018	Communications or public affairs	8	23	13	22	21	4	10	36	50	136
2018	Access to information and privacy	19	31	20	20	7	0	2	51	28	37
2018	Security	13	31	5	12	30	0	10	49	46	25
2018	Science and technology	10	17	21	20	26	3	4	29	49	399
2018	Legal services	5	22	27	5	34	0	7	29	42	17
2018	Administration and operations	13	25	19	16	19	2	5	42	38	323
2018	Human resources	20	21	10	22	18	4	5	45	44	129
2018	Financial management	12	24	24	13	21	2	5	38	36	96
2018	Procurement	20	26	14	6	34	0	0	46	40	14
2018	Real property	6	17	20	32	15	0	11	25	52	17
2018	Information management	18	15	28	18	13	1	7	36	34	79
2018	Information technology	17	22	17	15	18	1	11	43	37	98
2018	Evaluation	5	22	24	18	24	1	6	29	45	261
2018	Data sciences	17	10	20	22	24	2	5	29	50	59
2018	Policy	10	23	10	23	28	2	4	35	54	258
2018	Project management	8	27	14	16	20	3	12	41	42	111
2018	Other services to the public	13	17	20	18	21	2	8	34	44	34
2018	None of the above	14	24	17	9	28	0	7	42	40	97
2017	Client contact centre	8	21	16	33	15	0	7	31	51	90
2017	Health care practitioners	9	20	11	15	32	4	9	33	54	296
2017	Federal regulators	7	24	17	20	21	3	6	34	46	414
2017	Compliance, inspection and enforcement	7	17	20	19	29	2	6	26	52	332
2017	Communications or public affairs	11	18	12	25	27	0	7	31	56	149
2017	Access to information and privacy	12	29	11	18	17	0	13	47	40	45
2017	Security	3	4	22	17	23	28	3	10	58	24
2017	Science and technology	9	21	17	19	24	3	7	34	48	411
2017	Legal services	18	25	27	0	30	0	0	43	30	16
2017	Administration and operations	11	21	16	14	28	1	10	35	46	589
2017	Human resources	13	20	20	16	20	1	11	37	41	174
2017	Financial management	12	23	14	13	29	2	6	38	47	153
2017	Procurement	8	10	20	16	29	0	17	22	54	26
2017	Real property	13	21	14	16	23	2	12	39	45	39
2017	Materiel management	8	45	27	12	8	0	0	53	20	10
2017	Information management	12	27	16	18	22	1	4	41	42	100
2017	Information technology	13	21	18	13	24	3	9	38	42	154
2017	Evaluation	10	19	17	22	19	2	11	33	47	233
2017	Data sciences	8	27	11	12	25	9	8	43	44	65
2017	Policy	8	19	15	21	28	3	6	30	54	341
2017	Project management	17	19	16	19	21	5	4	40	43	152
2017	Other services to the public	8	23	14	15	32	3	3	34	51	65
2017	None of the above	13	28	11	16	22	3	8	45	43	227

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	7	15	21	13	33	3	8	25	52	53
2019	Health care practitioners	10	17	25	23	23	1	1	27	47	92
2019	Federal regulators	4	17	17	20	34	2	6	22	59	505
2019	Compliance, inspection and enforcement	5	11	15	21	42	2	5	17	67	427
2019	Communications or public affairs	3	16	17	21	36	3	4	20	61	161
2019	Access to information and privacy	5	15	28	8	35	2	6	22	47	46
2019	Security	7	31	17	20	24	0	1	38	44	47
2019	Science and technology	6	15	17	20	34	1	6	23	59	498
2019	Legal services	8	19	16	26	31	0	0	27	57	17
2019	Administration and operations	9	15	16	22	31	1	6	26	57	434
2019	Human resources	6	13	16	19	34	3	9	22	60	199
2019	Financial management	3	16	14	27	30	1	9	21	64	128
2019	Procurement	5	18	21	29	22	3	3	25	53	34
2019	Real property	3	16	7	20	44	3	6	21	71	34
2019	Information management	7	20	26	13	29	1	3	28	45	91
2019	Information technology	8	15	14	22	32	1	7	25	59	147
2019	Evaluation	7	17	11	24	31	3	8	27	61	276
2019	Data sciences	4	26	18	11	32	0	9	32	48	51
2019	Policy	4	12	11	25	40	3	6	18	70	328
2019	Project management	3	17	20	23	32	1	5	21	59	144
2019	Other services to the public	4	8	27	30	21	3	8	14	56	32
2019	None of the above	8	15	18	15	36	1	8	25	55	128
2018	Client contact centre	9	6	9	29	38	0	9	16	74	31
2018	Health care practitioners	3	9	17	13	45	4	9	14	66	68
2018	Federal regulators	4	6	15	21	49	2	4	10	74	449
2018	Compliance, inspection and enforcement	2	8	11	22	54	1	2	10	78	348
2018	Communications or public affairs	3	13	8	19	43	3	10	18	72	135
2018	Access to information and privacy	3	27	13	11	47	0	0	30	58	36
2018	Security	0	23	6	16	45	0	10	26	67	25
2018	Science and technology	2	8	17	19	45	2	5	11	70	397
2018	Legal services	0	16	11	11	62	0	0	16	73	17
2018	Administration and operations	3	15	17	22	37	2	5	19	62	323
2018	Human resources	7	13	9	20	41	3	6	23	67	129
2018	Financial management	3	10	15	13	53	1	5	14	70	97
2018	Procurement	0	7	7	19	67	0	0	7	86	14
2018	Real property	0	31	17	6	40	0	6	33	49	17
2018	Information management	5	19	24	19	26	0	7	26	48	79
2018	Information technology	6	14	13	17	42	0	7	22	64	98
2018	Evaluation	2	11	17	18	45	2	5	14	68	261
2018	Data sciences	3	5	10	17	56	3	5	9	80	59
2018	Policy	4	7	11	21	50	2	5	13	76	258
2018	Project management	5	14	15	17	38	2	9	22	62	111
2018	Other services to the public	3	21	24	7	45	0	0	24	52	34
2018	None of the above	7	14	13	17	46	1	3	21	65	97
2017	Client contact centre	3	10	12	29	39	2	5	13	73	90
2017	Health care practitioners	3	8	10	17	54	3	6	12	78	297
2017	Federal regulators	2	9	10	20	49	4	7	12	77	413
2017	Compliance, inspection and enforcement	2	7	11	18	56	2	4	10	78	331
2017	Communications or public affairs	2	6	10	20	56	1	5	8	82	149
2017	Access to information and privacy	0	12	14	11	51	2	11	13	71	45
2017	Security	0	0	13	7	74	3	4	0	87	24
2017	Science and technology	2	9	13	15	52	3	7	12	74	410
2017	Legal services	12	14	14	12	43	6	0	27	59	16
2017	Administration and operations	2	7	11	19	55	1	5	10	79	588
2017	Human resources	2	9	10	13	58	2	7	12	77	174
2017	Financial management	1	7	10	16	57	1	7	8	80	153
2017	Procurement	8	6	6	4	58	3	14	17	76	26
2017	Real property	0	9	12	18	59	0	2	9	79	39
2017	Materiel management	0	28	32	20	19	0	0	28	40	10
2017	Information management	6	8	16	14	51	2	3	15	68	100
2017	Information technology	3	11	10	18	48	4	5	16	73	154
2017	Evaluation	2	7	10	21	43	4	12	11	77	233
2017	Data sciences	4	8	9	25	45	5	5	12	78	65
2017	Policy	1	6	8	16	56	5	8	8	83	340
2017	Project management	3	8	14	16	51	3	4	12	73	153
2017	Other services to the public	0	20	5	20	49	2	3	21	74	65
2017	None of the above	2	13	9	20	46	3	6	17	73	226

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Client contact centre	42	21	10	8	11	2	7	69	21	93
2019	Health care practitioners	41	16	15	6	10	0	13	65	18	127
2019	Federal regulators	43	19	16	9	7	0	6	66	17	625
2019	Compliance, inspection and enforcement	34	20	18	10	9	1	7	59	21	521
2019	Communications or public affairs	28	20	18	13	16	0	6	51	30	216
2019	Access to information and privacy	44	21	13	9	9	0	4	68	19	70
2019	Security	31	25	17	12	12	1	3	58	25	58
2019	Science and technology	39	21	14	7	8	1	9	67	17	638
2019	Legal services	45	15	11	0	20	4	6	66	22	25
2019	Administration and operations	34	17	14	11	16	1	6	55	29	613
2019	Human resources	35	23	13	10	13	1	6	62	24	265
2019	Financial management	35	19	12	14	14	0	6	58	30	174
2019	Procurement	38	22	14	9	11	3	4	64	21	44
2019	Real property	44	11	14	10	18	0	4	57	29	48
2019	Materiel management	43	10	32	0	15	0	0	53	15	11
2019	Information management	36	19	17	9	13	1	6	59	23	141
2019	Information technology	34	23	14	10	15	1	4	60	26	198
2019	Evaluation	42	17	14	8	8	1	11	67	18	383
2019	Data sciences	45	18	17	1	9	2	9	70	11	79
2019	Policy	37	22	15	10	11	1	5	62	22	438
2019	Project management	34	17	18	13	12	1	4	54	27	188
2019	Other services to the public	40	16	10	11	14	0	10	61	28	51
2019	None of the above	42	19	12	5	12	0	9	67	19	200
2018	Client contact centre	32	19	17	12	6	0	13	59	22	59
2018	Health care practitioners	38	17	14	9	8	3	11	64	20	89
2018	Federal regulators	39	18	13	10	8	1	11	65	20	582
2018	Compliance, inspection and enforcement	32	19	16	8	13	1	10	58	24	436
2018	Communications or public affairs	27	14	18	12	16	0	12	47	32	197
2018	Access to information and privacy	38	17	18	20	6	3	0	56	26	52
2018	Security	31	19	14	13	12	3	8	56	28	35
2018	Science and technology	38	16	16	8	8	2	13	62	18	515
2018	Legal services	31	5	34	11	20	0	0	36	31	19
2018	Administration and operations	30	17	12	16	17	1	7	51	36	491
2018	Human resources	33	18	15	10	12	0	12	58	25	192
2018	Financial management	33	20	19	9	15	1	3	56	25	147
2018	Procurement	20	10	24	25	20	0	0	31	45	19
2018	Real property	35	12	19	19	3	0	11	53	25	24
2018	Information management	36	20	15	9	7	4	10	64	18	123
2018	Information technology	30	17	20	9	14	1	8	52	26	147
2018	Evaluation	36	18	13	10	5	3	15	67	17	354
2018	Data sciences	28	16	21	14	12	4	5	47	29	79
2018	Policy	32	19	16	9	15	2	7	55	27	377
2018	Project management	26	21	16	9	15	1	12	54	28	152
2018	Other services to the public	29	24	8	12	14	0	13	61	30	52
2018	None of the above	38	19	11	7	10	2	13	67	20	151

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment