2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 42 5 14 2 0 0 80 15 200
2019 CS-01 38 38 5 19 0 0 0 76 19 21
2019 CS-02 40 38 5 16 2 0 0 78 17 58
2019 CS-03 34 49 2 13 2 0 0 84 15 61
2019 CS-04 46 36 8 8 3 0 0 82 10 39
2019 CS-05 33 50 0 17 0 0 0 83 17 12
2017 CS 28 52 5 9 6 0 0 80 15 204
2017 CS-01 25 47 6 19 3 0 0 72 22 32
2017 CS-02 30 55 3 9 4 0 0 85 13 76
2017 CS-03 23 55 7 5 9 0 0 78 14 56
2017 CS-04 21 55 4 13 7 0 0 76 20 29
2014 CS 28 46 6 15 4 0 0 75 19 256
2014 CS-01 36 27 9 23 5 0 0 64 27 44
2014 CS-02 24 53 7 14 2 0 0 77 17 91
2014 CS-03 23 57 5 14 1 0 0 79 15 78
2014 CS-04 41 30 7 15 7 0 0 70 22 27
2011 CS 23 52 5 15 5 0 0 75 20 389
2011 CS-01 27 49 8 8 8 0 0 76 16 106
2011 CS-02 19 55 6 17 3 0 0 73 20 128
2011 CS-03 19 56 3 17 6 0 0 75 22 108
2011 CS-04 35 41 0 16 8 0 0 76 24 37
2008 CS 38 41 7 11 4 0 0 79 15 391
2008 CS-01 44 36 3 14 3 0 0 80 17 106
2008 CS-02 30 47 8 13 2 0 0 77 15 147
2008 CS-03 37 41 10 6 6 0 0 78 12 98
2008 CS-04 44 33 7 7 7 0 0 78 15 27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 22 5 7 3 0 1 86 10 200
2019 CS-01 67 24 10 0 0 0 0 90 0 21
2019 CS-02 72 19 5 3 0 0 0 91 3 58
2019 CS-03 56 25 3 11 5 0 0 80 16 61
2019 CS-04 67 18 3 8 5 0 0 85 13 39
2019 CS-05 67 25 0 8 0 0 0 92 8 12
2017 CS 67 17 6 6 2 0 1 85 9 204
2017 CS-01 65 13 16 3 0 0 3 80 3 32
2017 CS-02 69 15 3 9 4 0 1 85 13 76
2017 CS-03 66 18 5 5 3 0 2 86 9 56
2017 CS-04 69 21 4 6 0 0 0 90 6 29
2014 CS 62 19 8 5 4 0 2 82 9 255
2014 CS-01 67 14 12 5 2 0 0 81 7 43
2014 CS-02 55 19 9 7 8 0 3 76 15 91
2014 CS-03 64 21 6 6 3 0 0 85 9 78
2014 CS-04 70 22 7 0 0 0 0 93 0 27
2011 CS 66 17 6 6 4 0 1 84 10 389
2011 CS-01 67 19 5 6 3 1 0 87 8 107
2011 CS-02 59 21 6 6 5 0 2 82 11 128
2011 CS-03 64 16 8 7 4 0 1 80 11 107
2011 CS-04 89 8 0 3 0 0 0 97 3 37
2008 CS 66 13 6 7 6 0 1 80 14 390
2008 CS-01 69 16 4 3 7 0 2 87 10 106
2008 CS-02 65 14 5 11 4 0 1 79 15 147
2008 CS-03 64 9 6 8 10 0 2 75 19 98
2008 CS-04 73 8 12 4 4 0 0 81 8 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 29 9 12 2 0 0 77 14 199
2019 CS-01 52 24 10 14 0 0 0 76 14 21
2019 CS-02 52 26 7 14 2 0 0 78 16 58
2019 CS-03 47 32 13 7 2 0 0 78 8 60
2019 CS-04 44 28 8 18 3 0 0 72 21 39
2019 CS-05 67 17 8 0 8 0 0 83 8 12
2017 CS 41 35 7 11 5 0 0 76 16 204
2017 CS-01 37 41 3 13 6 0 0 78 19 32
2017 CS-02 40 40 7 8 5 0 0 80 13 76
2017 CS-03 47 25 14 9 5 0 0 71 14 56
2017 CS-04 35 37 0 25 4 0 0 72 28 29
2014 CS 34 34 7 15 11 0 0 68 25 255
2014 CS-01 30 35 9 9 14 2 0 67 24 43
2014 CS-02 27 44 6 12 11 0 0 71 23 91
2014 CS-03 37 31 6 18 8 0 0 68 26 78
2014 CS-04 44 15 4 26 11 0 0 59 37 27
2011 CS 30 36 9 13 12 0 0 66 25 391
2011 CS-01 38 30 8 9 15 0 0 68 24 108
2011 CS-02 20 41 12 16 13 0 0 60 28 128
2011 CS-03 32 41 9 14 4 0 0 73 18 108
2011 CS-04 38 22 3 16 22 0 0 59 38 37

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 37 16 14 5 0 0 67 18 200
2019 CS-01 19 48 5 19 10 0 0 67 29 21
2019 CS-02 26 34 17 16 7 0 0 60 22 58
2019 CS-03 25 43 18 11 3 0 0 67 15 61
2019 CS-04 41 31 21 8 0 0 0 72 8 39
2019 CS-05 42 33 8 17 0 0 0 75 17 12
2018 CS 22 53 15 6 4 0 1 75 10 137
2018 CS-01 29 50 0 7 14 0 0 79 21 14
2018 CS-02 17 55 19 2 6 0 0 72 9 47
2018 CS-03 20 49 17 9 3 0 3 71 12 35
2018 CS-04 20 60 12 8 0 0 0 80 8 25
2018 CS-05 31 46 15 8 0 0 0 77 8 13
2017 CS 29 42 10 11 6 0 1 72 18 204
2017 CS-01 21 44 6 19 6 0 3 67 26 32
2017 CS-02 25 43 11 12 9 0 0 68 21 76
2017 CS-03 36 37 13 9 5 0 0 73 14 56
2017 CS-04 30 46 10 7 4 0 4 79 11 29
2014 CS 20 35 16 18 11 0 1 56 29 256
2014 CS-01 16 27 9 25 23 0 0 43 48 44
2014 CS-02 14 36 23 19 8 0 0 50 26 91
2014 CS-03 20 44 12 14 9 0 1 65 23 78
2014 CS-04 37 22 11 19 7 4 0 61 27 27
2011 CS 12 18 17 26 26 0 1 30 53 390
2011 CS-01 13 16 16 29 24 0 3 30 54 108
2011 CS-02 7 15 18 28 31 0 0 22 60 127
2011 CS-03 11 20 19 23 25 1 1 32 49 108
2011 CS-04 27 27 8 19 19 0 0 54 38 37
2008 CS 27 40 17 9 7 1 1 67 16 391
2008 CS-01 26 31 20 11 9 1 1 59 21 106
2008 CS-02 23 43 16 10 7 1 0 66 17 147
2008 CS-03 31 39 18 6 6 0 0 69 12 98
2008 CS-04 41 44 4 4 4 0 4 88 8 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 38 10 3 2 0 1 86 5 197
2019 CS-01 29 52 10 5 5 0 0 81 10 21
2019 CS-02 41 41 10 3 3 0 0 83 7 58
2019 CS-03 49 38 11 2 0 0 0 87 2 61
2019 CS-04 62 30 8 0 0 0 0 92 0 37
2019 CS-05 58 17 8 8 8 0 0 75 17 12
2017 CS 55 33 7 4 0 0 0 89 4 204
2017 CS-01 46 28 9 9 3 0 3 77 13 32
2017 CS-02 49 36 12 3 0 0 0 85 3 76
2017 CS-03 59 35 2 4 0 0 0 95 4 56
2017 CS-04 63 37 0 0 0 0 0 100 0 29
2014 CS 43 38 11 5 2 0 0 82 7 256
2014 CS-01 34 36 16 9 5 0 0 70 14 44
2014 CS-02 32 46 10 10 1 1 0 79 11 91
2014 CS-03 47 40 12 0 0 0 1 88 0 78
2014 CS-04 74 22 0 0 4 0 0 96 4 27

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 30 9 7 3 1 0 82 9 197
2019 CS-01 43 33 14 10 0 0 0 76 10 21
2019 CS-02 47 36 7 7 2 0 0 84 9 55
2019 CS-03 59 23 8 3 5 2 0 83 8 61
2019 CS-04 51 31 8 8 0 3 0 84 8 39
2019 CS-05 17 42 17 17 8 0 0 58 25 12
2018 CS 44 33 14 6 3 0 0 78 9 138
2018 CS-01 36 43 14 7 0 0 0 79 7 14
2018 CS-02 44 38 10 4 4 0 0 81 8 48
2018 CS-03 46 31 14 6 3 0 0 77 9 35
2018 CS-04 60 12 20 8 0 0 0 72 8 25
2018 CS-05 15 54 15 8 8 0 0 69 15 13
2017 CS 50 31 9 6 3 0 0 82 9 203
2017 CS-01 43 25 19 9 0 3 0 71 10 32
2017 CS-02 48 35 8 7 3 0 0 83 9 75
2017 CS-03 61 25 7 4 4 0 0 86 7 56
2017 CS-04 48 42 4 4 4 0 0 89 7 29
2014 CS 41 34 11 8 5 0 1 75 13 256
2014 CS-01 36 20 14 9 20 0 0 57 30 44
2014 CS-02 37 36 12 7 4 1 2 76 11 91
2014 CS-03 42 41 10 6 0 0 0 83 6 78
2014 CS-04 52 22 15 7 4 0 0 74 11 27
2011 CS 35 36 11 9 8 0 1 72 18 391
2011 CS-01 39 36 9 8 7 0 0 75 16 108
2011 CS-02 27 37 13 12 11 0 1 64 23 128
2011 CS-03 39 35 10 7 6 1 2 76 13 108
2011 CS-04 46 32 11 3 8 0 0 78 11 37

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 45 13 5 5 0 0 78 10 200
2019 CS-01 43 29 14 0 14 0 0 71 14 21
2019 CS-02 28 57 7 2 7 0 0 84 9 58
2019 CS-03 36 34 20 8 2 0 0 70 10 61
2019 CS-04 33 54 10 3 0 0 0 87 3 39
2019 CS-05 17 50 8 17 8 0 0 67 25 12
2018 CS 33 41 18 4 4 0 0 74 8 138
2018 CS-01 50 36 7 7 0 0 0 86 7 14
2018 CS-02 23 46 23 4 4 0 0 69 8 48
2018 CS-03 26 46 17 0 11 0 0 71 11 35
2018 CS-04 48 28 16 8 0 0 0 76 8 25
2018 CS-05 38 38 23 0 0 0 0 77 0 13
2017 CS 26 45 14 10 5 0 0 71 15 203
2017 CS-01 16 49 16 13 6 0 0 65 19 32
2017 CS-02 33 44 13 5 5 0 0 77 11 76
2017 CS-03 23 47 9 14 7 0 0 70 21 56
2017 CS-04 32 32 21 15 0 0 0 64 15 28
2014 CS 21 46 16 10 8 0 0 67 18 256
2014 CS-01 23 39 23 7 9 0 0 61 16 44
2014 CS-02 17 44 19 14 6 0 0 61 20 91
2014 CS-03 23 49 13 8 8 0 0 72 15 78
2014 CS-04 30 41 11 7 11 0 0 70 19 27
2011 CS 25 41 14 10 10 0 0 66 19 391
2011 CS-01 32 40 16 5 6 0 1 73 11 108
2011 CS-02 20 44 13 13 10 0 0 63 23 128
2011 CS-03 27 36 10 12 15 0 0 63 27 108
2011 CS-04 22 51 19 5 3 0 0 73 8 37
2008 CS 33 40 13 7 7 0 0 73 14 389
2008 CS-01 39 36 13 4 8 0 0 75 11 105
2008 CS-02 30 44 14 7 5 1 0 74 12 147
2008 CS-03 30 38 14 10 8 0 0 67 18 98
2008 CS-04 37 41 7 7 7 0 0 78 15 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 37 19 8 5 0 0 69 13 200
2019 CS-01 48 24 24 5 0 0 0 71 5 21
2019 CS-02 24 40 19 12 5 0 0 64 17 58
2019 CS-03 30 46 16 5 3 0 0 75 8 61
2019 CS-04 36 31 23 5 5 0 0 67 10 39
2019 CS-05 25 17 17 25 17 0 0 42 42 12
2018 CS 28 35 20 12 4 0 0 64 16 137
2018 CS-01 43 36 7 14 0 0 0 79 14 14
2018 CS-02 21 30 28 17 4 0 0 51 21 47
2018 CS-03 26 29 26 14 6 0 0 54 20 35
2018 CS-04 36 40 16 8 0 0 0 76 8 25
2018 CS-05 31 54 8 0 8 0 0 85 8 13
2017 CS 20 40 19 14 7 0 0 61 21 204
2017 CS-01 21 25 22 22 9 0 0 46 32 32
2017 CS-02 15 44 18 13 9 0 0 59 23 76
2017 CS-03 25 38 23 7 7 0 0 63 14 56
2017 CS-04 17 52 14 18 0 0 0 68 18 29
2014 CS 23 36 21 10 9 1 0 60 19 256
2014 CS-01 25 20 23 16 16 0 0 45 32 44
2014 CS-02 11 40 28 12 9 1 0 51 21 91
2014 CS-03 29 41 15 8 5 1 0 71 13 78
2014 CS-04 41 37 15 0 7 0 0 78 7 27
2011 CS 18 35 19 13 14 1 0 53 28 390
2011 CS-01 19 33 19 13 12 2 1 54 26 108
2011 CS-02 17 31 18 17 18 0 0 47 35 127
2011 CS-03 18 35 23 11 12 1 0 53 23 108
2011 CS-04 22 49 8 8 14 0 0 70 22 37

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 42 11 10 5 0 0 75 14 199
2019 CS-01 45 45 0 10 0 0 0 90 10 20
2019 CS-02 36 43 10 3 7 0 0 79 10 58
2019 CS-03 26 41 15 13 5 0 0 67 18 61
2019 CS-04 36 36 13 15 0 0 0 72 15 39
2019 CS-05 33 42 8 8 8 0 0 75 17 12
2018 CS 31 38 16 10 4 0 0 70 14 138
2018 CS-01 64 14 14 7 0 0 0 79 7 14
2018 CS-02 23 46 25 6 0 0 0 69 6 48
2018 CS-03 23 40 14 14 9 0 0 63 23 35
2018 CS-04 36 36 4 16 8 0 0 72 24 25
2018 CS-05 38 38 15 0 8 0 0 77 8 13
2017 CS 26 40 13 15 6 0 0 66 21 204
2017 CS-01 28 37 13 16 6 0 0 65 22 32
2017 CS-02 27 45 11 13 5 0 0 71 18 76
2017 CS-03 25 41 12 13 9 0 0 66 22 56
2017 CS-04 14 35 23 21 7 0 0 49 28 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 41 11 6 1 0 0 82 7 199
2019 CS-01 52 43 5 0 0 0 0 95 0 21
2019 CS-02 42 47 5 5 0 0 0 89 5 57
2019 CS-03 33 38 18 10 2 0 0 70 11 61
2019 CS-04 44 36 13 8 0 0 0 79 8 39
2019 CS-05 50 42 8 0 0 0 0 92 0 12
2018 CS 44 46 5 2 2 1 0 91 4 138
2018 CS-01 60 33 7 0 0 0 0 93 0 15
2018 CS-02 43 53 2 0 2 0 0 96 2 47
2018 CS-03 23 60 6 3 6 3 0 85 9 35
2018 CS-04 56 32 8 4 0 0 0 88 4 25
2018 CS-05 69 23 8 0 0 0 0 92 0 13
2017 CS 34 40 14 7 5 0 0 74 12 204
2017 CS-01 37 32 16 9 6 0 0 69 15 32
2017 CS-02 33 46 12 5 4 0 0 79 9 76
2017 CS-03 32 38 16 5 9 0 0 70 14 56
2017 CS-04 28 45 17 10 0 0 0 73 10 29
2014 CS 36 37 15 6 5 0 1 74 11 256
2014 CS-01 32 34 20 7 7 0 0 66 14 44
2014 CS-02 28 41 18 9 3 0 1 70 12 91
2014 CS-03 40 41 12 1 5 1 0 82 7 78
2014 CS-04 48 30 4 11 7 0 0 78 19 27
2011 CS 30 41 14 11 5 0 0 71 16 391
2011 CS-01 28 40 16 11 6 0 0 68 17 108
2011 CS-02 25 40 20 13 3 0 0 65 16 128
2011 CS-03 35 41 6 11 6 0 0 76 18 108
2011 CS-04 35 41 14 8 3 0 0 76 11 37
2008 CS 39 37 14 6 5 0 1 76 11 391
2008 CS-01 44 35 13 3 3 0 2 81 6 106
2008 CS-02 35 40 12 7 5 0 0 76 12 147
2008 CS-03 35 35 16 7 6 1 0 70 13 98
2008 CS-04 48 33 11 4 4 0 0 81 7 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 38 13 9 3 0 0 76 12 200
2019 CS-01 33 48 10 10 0 0 0 81 10 21
2019 CS-02 31 43 9 12 5 0 0 74 17 58
2019 CS-03 43 34 15 7 2 0 0 77 8 61
2019 CS-04 46 28 15 10 0 0 0 74 10 39
2019 CS-05 33 33 25 0 8 0 0 67 8 12
2018 CS 39 36 13 7 5 0 0 75 12 139
2018 CS-01 53 27 7 13 0 0 0 80 13 15
2018 CS-02 31 35 17 10 6 0 0 67 17 48
2018 CS-03 29 51 9 6 6 0 0 80 11 35
2018 CS-04 56 20 20 0 4 0 0 76 4 25
2018 CS-05 46 38 8 0 8 0 0 85 8 13
2017 CS 25 39 13 15 7 0 0 65 22 204
2017 CS-01 21 25 13 28 9 0 3 48 39 32
2017 CS-02 22 45 15 9 9 0 0 67 19 76
2017 CS-03 27 45 7 16 5 0 0 72 22 56
2017 CS-04 24 34 25 11 7 0 0 58 18 29

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 33 12 4 1 0 0 83 5 198
2019 CS-01 48 24 14 14 0 0 0 71 14 21
2019 CS-02 47 41 7 2 3 0 0 88 5 58
2019 CS-03 54 23 16 7 0 0 0 77 7 61
2019 CS-04 57 27 16 0 0 0 0 84 0 37
2019 CS-05 33 67 0 0 0 0 0 100 0 12
2018 CS 51 36 7 3 2 1 0 88 5 139
2018 CS-01 73 20 7 0 0 0 0 93 0 15
2018 CS-02 46 44 2 6 2 0 0 90 8 48
2018 CS-03 37 43 9 3 6 3 0 82 9 35
2018 CS-04 60 24 16 0 0 0 0 84 0 25
2018 CS-05 62 31 8 0 0 0 0 92 0 13
2017 CS 44 40 11 4 1 0 0 84 5 204
2017 CS-01 41 34 16 9 0 0 0 75 9 32
2017 CS-02 48 36 11 4 1 0 0 84 5 76
2017 CS-03 37 48 9 4 2 0 0 86 5 56
2017 CS-04 46 45 10 0 0 0 0 90 0 29
2014 CS 54 31 7 4 4 0 0 85 7 256
2014 CS-01 59 23 14 0 5 0 0 82 5 44
2014 CS-02 44 41 8 4 3 0 0 85 8 91
2014 CS-03 60 27 4 4 5 0 0 87 9 78
2014 CS-04 67 19 7 7 0 0 0 85 7 27
2011 CS 49 33 9 4 4 0 0 83 8 390
2011 CS-01 54 27 12 2 4 1 1 82 6 108
2011 CS-02 46 38 9 4 3 0 0 84 7 127
2011 CS-03 49 30 8 7 6 0 0 79 13 108
2011 CS-04 57 30 11 3 0 0 0 86 3 37

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 41 11 9 4 1 1 77 13 200
2019 CS-01 38 38 10 5 10 0 0 76 14 21
2019 CS-02 26 48 10 10 3 0 2 75 14 58
2019 CS-03 36 38 11 8 5 2 0 75 13 61
2019 CS-04 44 36 13 5 0 3 0 82 5 39
2019 CS-05 25 42 8 25 0 0 0 67 25 12
2018 CS 29 46 9 12 4 0 0 75 16 139
2018 CS-01 47 33 13 7 0 0 0 80 7 15
2018 CS-02 27 44 15 10 4 0 0 71 15 48
2018 CS-03 17 49 11 14 9 0 0 66 23 35
2018 CS-04 36 44 0 20 0 0 0 80 20 25
2018 CS-05 38 54 0 0 8 0 0 92 8 13
2017 CS 28 43 14 7 6 0 1 72 14 204
2017 CS-01 31 35 6 16 9 0 2 68 26 32
2017 CS-02 26 45 17 5 5 0 1 72 11 76
2017 CS-03 27 45 14 9 5 0 0 72 14 56
2017 CS-04 28 41 17 4 11 0 0 69 14 29
2014 CS 23 42 11 16 8 0 0 65 24 256
2014 CS-01 18 34 18 14 16 0 0 52 30 44
2014 CS-02 10 50 13 18 8 1 0 61 26 91
2014 CS-03 32 41 8 17 3 0 0 73 19 78
2014 CS-04 41 30 7 15 7 0 0 70 22 27
2011 CS 24 35 14 16 11 0 0 59 27 389
2011 CS-01 25 33 15 18 8 0 1 59 26 108
2011 CS-02 20 36 17 13 13 0 0 57 26 127
2011 CS-03 28 33 7 18 13 1 0 62 31 108
2011 CS-04 22 36 19 22 0 0 0 58 22 36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 39 14 6 2 1 1 79 8 200
2019 CS-01 29 43 19 10 0 0 0 71 10 21
2019 CS-02 36 36 17 7 2 2 0 74 9 58
2019 CS-03 43 38 13 5 2 0 0 80 7 61
2019 CS-04 46 44 8 0 0 3 0 92 0 39
2019 CS-05 25 42 8 25 0 0 0 67 25 12
2018 CS 37 30 17 9 6 0 0 68 15 139
2018 CS-01 53 20 20 0 7 0 0 73 7 15
2018 CS-02 40 29 13 13 6 0 0 69 19 48
2018 CS-03 23 40 17 9 11 0 0 63 20 35
2018 CS-04 56 20 16 8 0 0 0 76 8 25
2018 CS-05 23 38 31 0 8 0 0 62 8 13
2017 CS 33 35 16 8 7 0 0 68 15 204
2017 CS-01 34 28 22 6 9 0 0 62 16 32
2017 CS-02 33 34 16 6 9 0 1 68 16 76
2017 CS-03 32 43 16 4 5 0 0 75 9 56
2017 CS-04 24 42 11 21 4 0 0 65 24 29
2014 CS 28 37 16 10 8 2 0 66 18 256
2014 CS-01 27 32 27 2 11 0 0 59 14 44
2014 CS-02 13 43 19 18 6 2 0 57 24 91
2014 CS-03 38 36 12 5 8 1 0 75 13 78
2014 CS-04 48 26 0 15 7 4 0 77 23 27

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 41 14 10 3 0 0 73 13 196
2019 CS-01 48 38 5 10 0 0 0 86 10 21
2019 CS-02 30 51 12 5 2 0 0 81 7 57
2019 CS-03 29 41 19 5 7 0 0 69 12 59
2019 CS-04 39 29 13 18 0 0 0 68 18 38
2019 CS-05 8 42 8 33 8 0 0 50 42 12
2018 CS 28 39 15 11 7 0 0 68 18 137
2018 CS-01 47 27 7 13 7 0 0 73 20 15
2018 CS-02 28 40 15 13 4 0 0 68 17 47
2018 CS-03 18 47 21 6 9 0 0 65 15 34
2018 CS-04 36 32 12 16 4 0 0 68 20 25
2018 CS-05 31 38 15 8 8 0 0 69 15 13
2017 CS 29 37 13 11 9 0 1 67 20 204
2017 CS-01 37 28 16 9 9 0 0 65 19 32
2017 CS-02 28 41 11 9 8 0 3 71 18 76
2017 CS-03 25 43 13 10 9 0 0 68 19 56
2017 CS-04 24 28 13 21 14 0 0 51 35 29
2014 CS 27 32 15 14 10 1 0 60 25 256
2014 CS-01 30 32 16 14 9 0 0 61 23 44
2014 CS-02 14 38 20 17 9 2 0 54 26 91
2014 CS-03 28 32 14 12 14 0 0 60 26 78
2014 CS-04 52 15 7 15 7 4 0 69 23 27
2011 CS 28 41 14 10 6 0 0 69 16 390
2011 CS-01 41 33 15 8 3 0 0 74 11 108
2011 CS-02 20 40 20 10 7 1 1 62 18 127
2011 CS-03 26 46 10 10 7 0 0 72 18 108
2011 CS-04 30 46 3 14 8 0 0 76 22 37

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 39 12 9 1 0 0 79 10 200
2019 CS-01 48 24 19 10 0 0 0 71 10 21
2019 CS-02 34 53 5 7 0 0 0 88 7 58
2019 CS-03 43 31 13 11 2 0 0 74 13 61
2019 CS-04 49 36 10 5 0 0 0 85 5 39
2019 CS-05 8 50 17 17 8 0 0 58 25 12
2018 CS 36 43 13 5 2 1 0 80 7 139
2018 CS-01 60 33 0 0 7 0 0 93 7 15
2018 CS-02 31 46 15 6 2 0 0 77 8 48
2018 CS-03 29 46 14 6 3 3 0 76 9 35
2018 CS-04 48 36 12 4 0 0 0 84 4 25
2018 CS-05 23 54 15 8 0 0 0 77 8 13
2017 CS 32 47 13 4 3 0 0 79 8 204
2017 CS-01 27 51 16 0 6 0 0 78 6 32
2017 CS-02 36 48 7 5 4 0 0 84 9 76
2017 CS-03 32 45 16 4 4 0 0 77 7 56
2017 CS-04 34 38 18 11 0 0 0 72 11 29
2014 CS 29 45 15 6 5 0 0 73 12 256
2014 CS-01 27 45 18 2 7 0 0 73 9 44
2014 CS-02 20 47 21 9 3 0 0 67 12 91
2014 CS-03 32 46 9 6 6 0 0 78 13 78
2014 CS-04 48 33 7 4 7 0 0 81 11 27
2011 CS 31 44 12 7 6 0 0 75 13 391
2011 CS-01 36 43 12 1 7 0 1 79 8 108
2011 CS-02 27 44 13 9 6 0 0 71 16 128
2011 CS-03 35 37 10 11 6 0 0 72 18 108
2011 CS-04 24 57 14 5 0 0 0 81 5 37
2008 CS 38 45 9 6 3 0 0 82 9 391
2008 CS-01 42 43 9 2 4 0 0 85 6 106
2008 CS-02 35 48 10 6 1 0 0 83 7 147
2008 CS-03 36 43 10 8 3 0 0 79 11 98
2008 CS-04 41 44 0 11 4 0 0 85 15 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 33 15 6 6 0 0 73 12 199
2019 CS-01 48 48 0 5 0 0 0 95 5 21
2019 CS-02 53 34 10 2 0 0 0 88 2 58
2019 CS-03 39 33 20 3 5 0 0 72 8 61
2019 CS-04 26 31 18 15 10 0 0 56 26 39
2019 CS-05 0 18 27 18 36 0 0 18 55 11
2018 CS 37 34 17 6 6 0 0 71 12 139
2018 CS-01 40 53 0 7 0 0 0 93 7 15
2018 CS-02 50 31 17 2 0 0 0 81 2 48
2018 CS-03 40 20 26 9 6 0 0 60 14 35
2018 CS-04 12 56 20 4 8 0 0 68 12 25
2018 CS-05 23 15 15 8 38 0 0 38 46 13
2017 CS 41 40 8 4 5 0 0 82 10 203
2017 CS-01 50 38 6 3 0 0 3 91 3 32
2017 CS-02 52 34 7 0 7 0 0 87 7 75
2017 CS-03 40 46 10 4 0 0 0 86 4 56
2017 CS-04 18 49 13 11 11 0 0 66 21 29
2014 CS 39 36 15 5 3 1 1 76 8 256
2014 CS-01 45 36 11 0 2 0 5 86 2 44
2014 CS-02 47 35 13 3 0 0 1 83 3 91
2014 CS-03 40 40 12 6 1 1 0 80 8 78
2014 CS-04 7 37 33 11 7 4 0 46 19 27
2011 CS 34 40 17 5 3 0 0 74 8 389
2011 CS-01 41 44 12 2 1 0 0 85 3 108
2011 CS-02 39 43 12 5 2 0 0 82 6 126
2011 CS-03 31 37 20 6 5 0 1 69 10 108
2011 CS-04 11 30 38 16 5 0 0 41 22 37
2008 CS 24 39 22 9 5 0 0 64 14 388
2008 CS-01 27 42 22 6 2 0 1 70 8 106
2008 CS-02 32 38 20 7 3 0 0 70 10 144
2008 CS-03 18 42 22 11 6 0 0 60 17 98
2008 CS-04 7 19 37 22 15 0 0 26 37 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 29 38 16 4 1 1 19 42 199
2019 CS-01 5 19 33 24 14 5 0 40 25 21
2019 CS-02 9 28 39 16 5 2 2 22 38 57
2019 CS-03 16 23 39 20 0 0 2 20 40 61
2019 CS-04 15 41 28 13 3 0 0 15 56 39
2019 CS-05 17 50 33 0 0 0 0 0 67 12
2018 CS 14 30 36 12 6 1 0 18 45 138
2018 CS-01 0 33 33 20 13 0 0 33 33 15
2018 CS-02 11 28 38 15 9 0 0 23 38 47
2018 CS-03 20 34 34 3 6 3 0 9 56 35
2018 CS-04 4 36 40 20 0 0 0 20 40 25
2018 CS-05 46 8 38 8 0 0 0 8 54 13
2017 CS 11 32 39 14 3 0 1 17 44 203
2017 CS-01 6 16 44 19 9 0 6 29 24 32
2017 CS-02 9 28 49 10 3 1 0 13 38 76
2017 CS-03 12 34 34 16 4 0 0 20 46 56
2017 CS-04 18 52 20 10 0 0 0 10 70 29
2014 CS 17 33 39 8 2 0 0 10 51 253
2014 CS-01 24 38 24 12 2 0 0 14 62 42
2014 CS-02 18 37 33 10 1 1 0 11 55 91
2014 CS-03 13 29 49 7 3 0 0 9 42 77
2014 CS-04 19 26 48 4 4 0 0 7 45 27
2011 CS 22 31 34 9 3 1 1 12 53 390
2011 CS-01 18 24 38 17 2 1 1 19 42 108
2011 CS-02 16 38 35 9 2 1 0 11 54 127
2011 CS-03 28 32 31 2 5 0 2 7 61 108
2011 CS-04 35 22 30 14 0 0 0 14 57 37
2008 CS 19 37 29 9 3 1 2 13 57 389
2008 CS-01 12 31 30 11 9 1 6 21 47 105
2008 CS-02 17 38 34 9 1 1 0 10 56 146
2008 CS-03 23 36 27 10 3 1 0 13 60 98
2008 CS-04 37 48 11 4 0 0 0 4 85 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 22 36 21 8 2 2 31 32 198
2019 CS-01 5 15 20 20 25 10 5 53 24 20
2019 CS-02 10 19 31 24 10 2 3 36 31 58
2019 CS-03 7 22 45 20 5 0 2 25 29 60
2019 CS-04 13 18 38 26 5 0 0 31 31 39
2019 CS-05 17 67 8 8 0 0 0 8 83 12
2018 CS 14 25 34 16 8 2 1 24 41 139
2018 CS-01 20 13 27 27 7 0 7 36 36 15
2018 CS-02 10 25 35 17 10 2 0 28 36 48
2018 CS-03 23 31 26 9 9 3 0 18 56 35
2018 CS-04 8 28 32 20 8 4 0 29 38 25
2018 CS-05 15 15 62 8 0 0 0 8 31 13
2017 CS 12 30 28 17 6 4 2 25 45 204
2017 CS-01 9 19 35 16 12 6 3 30 31 32
2017 CS-02 11 34 27 16 4 7 3 21 49 76
2017 CS-03 16 28 29 16 9 2 0 25 46 56
2017 CS-04 18 25 35 14 4 3 4 18 45 29
2014 CS 20 31 29 12 6 1 1 18 52 254
2014 CS-01 30 23 28 7 9 2 0 17 55 43
2014 CS-02 20 39 27 11 1 1 1 12 60 90
2014 CS-03 13 27 32 16 9 1 1 26 41 78
2014 CS-04 26 26 30 15 4 0 0 18 52 27
2011 CS 27 28 26 12 5 2 1 17 56 390
2011 CS-01 20 21 27 20 6 2 4 27 44 108
2011 CS-02 28 31 24 9 5 4 0 14 61 127
2011 CS-03 32 30 22 9 5 1 1 14 63 108
2011 CS-04 27 30 32 8 3 0 0 11 57 37
2008 CS 27 32 22 10 6 2 1 16 61 389
2008 CS-01 12 30 24 15 13 2 4 30 44 105
2008 CS-02 25 36 24 8 5 1 0 13 63 146
2008 CS-03 39 30 20 8 1 2 0 9 70 98
2008 CS-04 44 30 22 4 0 0 0 4 74 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 32 24 8 4 2 2 12 63 199
2019 CS-01 5 29 29 24 5 10 0 32 37 21
2019 CS-02 19 25 30 11 7 4 5 19 48 57
2019 CS-03 33 43 16 5 2 0 2 7 77 61
2019 CS-04 33 33 26 5 3 0 0 8 67 39
2019 CS-05 58 25 17 0 0 0 0 0 83 12
2018 CS 31 27 23 12 5 1 2 17 59 137
2018 CS-01 7 27 20 13 13 7 13 33 42 15
2018 CS-02 22 24 28 17 9 0 0 26 46 46
2018 CS-03 46 6 31 11 3 0 3 15 53 35
2018 CS-04 44 40 8 8 0 0 0 8 84 25
2018 CS-05 31 62 8 0 0 0 0 0 92 13
2017 CS 28 31 23 10 4 1 2 15 62 203
2017 CS-01 16 35 16 13 12 6 3 27 56 32
2017 CS-02 22 31 30 12 1 1 3 14 55 75
2017 CS-03 30 32 23 9 5 0 0 14 62 56
2017 CS-04 56 24 11 6 0 0 4 6 83 29
2014 CS 36 32 21 5 2 2 1 8 70 255
2014 CS-01 37 30 16 5 5 5 2 10 73 43
2014 CS-02 36 32 24 3 1 2 1 5 71 91
2014 CS-03 36 31 19 11 3 0 0 14 67 78
2014 CS-04 45 33 18 0 0 4 0 0 81 27
2011 CS 31 31 26 8 2 1 1 10 64 389
2011 CS-01 25 30 28 11 2 2 3 14 57 108
2011 CS-02 34 33 26 4 1 2 0 5 69 126
2011 CS-03 30 32 25 10 2 0 1 12 63 108
2011 CS-04 43 24 24 5 3 0 0 8 68 37
2008 CS 29 32 22 9 4 2 2 13 64 388
2008 CS-01 24 26 25 10 7 4 5 19 54 105
2008 CS-02 26 36 24 6 4 1 2 11 64 145
2008 CS-03 33 35 19 11 1 1 0 12 68 98
2008 CS-04 44 30 19 4 4 0 0 7 74 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 17 33 26 12 1 2 38 28 199
2019 CS-01 0 0 19 33 43 5 0 80 0 21
2019 CS-02 0 14 32 35 16 0 4 53 15 57
2019 CS-03 11 18 41 21 7 0 2 28 30 61
2019 CS-04 21 26 31 18 5 0 0 23 46 39
2019 CS-05 42 25 33 0 0 0 0 0 67 12
2018 CS 10 22 36 23 7 1 1 31 33 137
2018 CS-01 7 0 7 60 13 7 7 85 8 15
2018 CS-02 6 15 48 23 8 0 0 31 21 48
2018 CS-03 11 26 37 14 9 3 0 24 38 35
2018 CS-04 9 43 26 22 0 0 0 22 52 23
2018 CS-05 31 23 38 8 0 0 0 8 54 13
2017 CS 13 17 32 28 9 1 2 38 30 202
2017 CS-01 6 9 13 38 28 0 6 70 16 32
2017 CS-02 12 7 40 34 4 1 3 39 20 75
2017 CS-03 7 21 34 27 11 0 0 38 28 56
2017 CS-04 32 28 31 10 0 0 0 10 59 29
2014 CS 10 19 43 19 7 2 0 26 29 254
2014 CS-01 12 10 38 21 19 0 0 40 21 42
2014 CS-02 7 18 45 24 4 1 1 29 25 91
2014 CS-03 9 21 44 16 6 4 0 24 31 78
2014 CS-04 15 33 48 4 0 0 0 4 48 27
2011 CS 11 20 37 22 7 1 2 30 31 390
2011 CS-01 5 14 30 37 10 1 4 50 19 108
2011 CS-02 6 17 47 21 6 1 1 28 24 127
2011 CS-03 15 24 38 13 8 0 2 22 40 108
2011 CS-04 27 30 30 11 3 0 0 14 57 37
2008 CS 12 21 34 22 8 1 2 31 34 388
2008 CS-01 5 14 28 33 13 2 5 49 21 104
2008 CS-02 8 20 40 22 9 1 1 31 28 146
2008 CS-03 20 18 37 18 5 1 0 24 39 98
2008 CS-04 15 52 33 0 0 0 0 0 67 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 28 30 15 9 2 3 24 44 198
2019 CS-01 5 5 40 25 15 10 0 44 11 20
2019 CS-02 7 25 32 21 12 2 2 35 33 57
2019 CS-03 11 33 31 13 7 0 5 21 47 61
2019 CS-04 21 38 23 10 5 0 3 16 61 39
2019 CS-05 50 33 17 0 0 0 0 0 83 12
2018 CS 21 25 32 14 5 1 1 19 47 139
2018 CS-01 13 7 40 13 20 7 0 36 21 15
2018 CS-02 13 23 44 13 6 0 2 19 36 48
2018 CS-03 29 29 20 17 3 3 0 21 59 35
2018 CS-04 28 36 12 20 0 0 4 21 67 25
2018 CS-05 31 15 54 0 0 0 0 0 46 13
2017 CS 19 25 28 16 7 1 3 24 46 202
2017 CS-01 13 22 25 13 18 3 6 34 38 32
2017 CS-02 15 22 35 23 2 3 1 26 38 75
2017 CS-03 14 31 30 14 9 0 2 24 46 56
2017 CS-04 40 28 11 11 0 0 10 12 76 28
2014 CS 22 28 29 13 5 1 2 19 51 253
2014 CS-01 38 19 26 5 10 0 2 15 59 42
2014 CS-02 14 27 34 18 4 1 1 23 43 91
2014 CS-03 22 25 29 15 5 1 3 21 49 77
2014 CS-04 19 48 22 11 0 0 0 11 67 27
2011 CS 23 28 30 12 5 1 2 18 52 390
2011 CS-01 18 25 33 18 2 2 3 20 45 108
2011 CS-02 23 26 32 12 6 0 1 18 49 127
2011 CS-03 26 30 27 11 5 0 2 16 57 108
2011 CS-04 32 30 24 5 8 0 0 14 62 37
2008 CS 19 30 28 15 5 1 2 21 50 390
2008 CS-01 15 25 25 19 10 2 4 31 42 105
2008 CS-02 18 27 31 15 5 1 3 20 47 147
2008 CS-03 23 35 28 12 1 1 0 13 59 98
2008 CS-04 26 37 30 7 0 0 0 7 63 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 20 31 27 9 1 2 36 32 198
2019 CS-01 0 10 19 38 29 5 0 70 10 21
2019 CS-02 11 16 29 30 11 2 2 43 28 56
2019 CS-03 13 20 38 20 7 0 3 27 34 61
2019 CS-04 10 23 33 31 3 0 0 33 33 39
2019 CS-05 25 42 25 8 0 0 0 8 67 12
2018 CS 14 28 29 15 6 4 4 23 45 138
2018 CS-01 20 20 7 20 7 20 7 36 55 15
2018 CS-02 13 17 38 15 9 2 6 26 33 47
2018 CS-03 11 37 26 14 6 3 3 21 52 35
2018 CS-04 12 36 16 24 4 4 4 30 52 25
2018 CS-05 23 23 54 0 0 0 0 0 46 13
2017 CS 15 18 31 19 9 2 6 30 35 203
2017 CS-01 13 9 25 16 25 3 9 46 25 32
2017 CS-02 12 20 33 19 6 3 8 28 35 76
2017 CS-03 17 20 28 27 7 0 2 35 37 55
2017 CS-04 21 14 39 14 0 6 6 16 40 29
2014 CS 9 15 32 27 11 4 3 40 25 254
2014 CS-01 7 14 29 14 19 10 7 40 26 42
2014 CS-02 9 18 30 27 10 4 2 40 28 91
2014 CS-03 10 13 32 32 8 3 3 42 24 78
2014 CS-04 11 19 33 26 11 0 0 37 30 27
2011 CS 17 21 31 19 9 1 3 29 40 390
2011 CS-01 18 15 32 18 11 3 4 31 35 108
2011 CS-02 15 24 26 21 10 2 2 33 41 127
2011 CS-03 19 20 32 19 5 0 4 25 41 108
2011 CS-04 19 27 35 14 5 0 0 19 46 37
2008 CS 17 28 26 15 6 4 4 23 48 389
2008 CS-01 14 22 19 21 10 7 7 36 42 105
2008 CS-02 12 29 29 14 7 3 5 23 45 146
2008 CS-03 24 31 29 11 2 2 1 14 57 98
2008 CS-04 26 41 26 7 0 0 0 7 67 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 28 28 15 3 2 3 19 52 198
2019 CS-01 5 14 29 38 10 5 0 50 20 21
2019 CS-02 11 28 30 19 5 2 5 26 42 57
2019 CS-03 32 25 28 10 2 0 3 12 59 60
2019 CS-04 31 23 41 5 0 0 0 5 54 39
2019 CS-05 25 67 0 8 0 0 0 8 92 12
2018 CS 27 24 32 10 4 2 2 14 53 139
2018 CS-01 7 13 27 27 7 13 7 42 25 15
2018 CS-02 19 19 42 13 4 2 2 17 39 48
2018 CS-03 40 20 26 11 3 0 0 14 60 35
2018 CS-04 24 40 28 0 4 0 4 4 67 25
2018 CS-05 46 38 15 0 0 0 0 0 85 13
2017 CS 22 29 28 12 5 1 2 18 53 203
2017 CS-01 13 19 25 9 18 6 9 33 37 32
2017 CS-02 16 40 27 12 3 1 1 15 57 75
2017 CS-03 27 18 34 18 4 0 0 21 44 56
2017 CS-04 42 24 28 6 0 0 0 6 66 29
2014 CS 33 26 30 6 3 2 0 10 60 255
2014 CS-01 30 26 26 7 7 5 0 15 59 43
2014 CS-02 35 21 35 6 2 1 0 8 57 91
2014 CS-03 32 28 25 9 4 1 0 13 61 78
2014 CS-04 37 26 33 4 0 0 0 4 63 27

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 3 14 35 30 15 2 2 46 17 199
2019 CS-01 0 10 38 10 38 5 0 50 10 21
2019 CS-02 0 11 42 25 16 4 4 43 11 57
2019 CS-03 5 15 31 36 10 0 3 47 20 61
2019 CS-04 5 21 31 33 10 0 0 44 26 39
2019 CS-05 0 8 42 33 17 0 0 50 8 12
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 22 8 5 4 1 0 83 9 200
2019 CS-01 52 33 14 0 0 0 0 86 0 21
2019 CS-02 67 21 3 3 3 2 0 89 7 58
2019 CS-03 51 25 10 8 7 0 0 75 15 61
2019 CS-04 72 13 8 3 5 0 0 85 8 39
2019 CS-05 75 25 0 0 0 0 0 100 0 12
2017 CS 68 15 6 6 4 0 1 84 10 204
2017 CS-01 69 15 6 6 0 0 3 87 7 32
2017 CS-02 69 14 4 6 5 0 1 84 12 76
2017 CS-03 70 13 5 5 5 0 2 84 11 56
2017 CS-04 65 18 11 3 4 0 0 83 6 29
2014 CS 65 17 6 4 4 0 4 86 7 256
2014 CS-01 52 18 14 2 7 0 7 76 10 44
2014 CS-02 61 19 4 6 4 1 6 85 11 91
2014 CS-03 73 13 6 4 3 0 1 87 7 78
2014 CS-04 81 19 0 0 0 0 0 100 0 27
2011 CS 66 13 9 6 3 1 3 82 9 390
2011 CS-01 67 11 10 6 3 0 4 81 9 108
2011 CS-02 65 13 9 6 4 1 2 80 11 127
2011 CS-03 61 19 6 7 2 1 4 83 10 108
2011 CS-04 84 5 11 0 0 0 0 89 0 37
2008 CS 62 14 6 7 6 1 4 80 14 390
2008 CS-01 63 15 3 6 7 1 6 84 13 106
2008 CS-02 64 15 8 4 7 0 3 81 11 146
2008 CS-03 61 11 5 10 7 1 4 76 18 98
2008 CS-04 56 15 11 15 0 4 0 73 15 27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 30 15 5 3 5 6 75 8 200
2019 CS-01 38 29 14 5 10 0 5 70 15 21
2019 CS-02 38 38 12 2 2 7 2 83 4 58
2019 CS-03 34 30 16 5 2 5 8 74 8 61
2019 CS-04 44 21 21 5 0 3 8 71 6 39
2019 CS-05 17 50 8 25 0 0 0 67 25 12
2018 CS 29 36 18 7 3 4 4 70 10 138
2018 CS-01 40 33 20 0 0 0 7 79 0 15
2018 CS-02 23 30 19 13 6 9 0 58 21 47
2018 CS-03 34 37 11 6 3 3 6 78 9 35
2018 CS-04 24 40 28 0 0 0 8 70 0 25
2018 CS-05 38 46 15 0 0 0 0 85 0 13
2017 CS 30 32 17 9 7 3 2 65 17 203
2017 CS-01 21 28 28 9 6 3 3 53 17 32
2017 CS-02 23 37 17 9 7 5 3 64 17 76
2017 CS-03 41 31 12 5 7 2 1 74 13 56
2017 CS-04 26 28 15 22 7 3 0 55 30 28
2014 CS 32 32 12 7 7 5 5 71 16 256
2014 CS-01 27 23 16 16 11 5 2 54 29 44
2014 CS-02 30 38 9 4 11 0 8 74 17 91
2014 CS-03 41 27 14 5 4 6 3 75 10 78
2014 CS-04 33 37 15 4 0 11 0 79 4 27

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 25 7 7 3 1 0 83 10 199
2019 CS-01 52 19 10 14 5 0 0 71 19 21
2019 CS-02 60 24 7 7 0 2 0 86 7 58
2019 CS-03 53 30 8 5 3 0 0 83 8 60
2019 CS-04 67 21 8 5 0 0 0 87 5 39
2019 CS-05 42 42 0 8 8 0 0 83 17 12
2018 CS 50 28 4 8 9 1 0 79 17 138
2018 CS-01 60 27 7 0 7 0 0 87 7 15
2018 CS-02 36 30 9 9 15 2 0 67 24 47
2018 CS-03 49 31 3 11 6 0 0 80 17 35
2018 CS-04 76 16 0 8 0 0 0 92 8 25
2018 CS-05 46 38 0 8 8 0 0 85 15 13
2017 CS 46 30 8 7 7 1 0 77 15 204
2017 CS-01 34 32 13 13 6 3 0 67 20 32
2017 CS-02 38 34 13 8 5 1 0 73 13 76
2017 CS-03 55 29 0 5 11 0 0 84 16 56
2017 CS-04 55 20 11 7 7 0 0 75 14 29
2014 CS 49 28 9 8 6 0 0 78 14 256
2014 CS-01 36 30 14 11 9 0 0 66 20 44
2014 CS-02 40 32 10 9 9 1 0 72 18 91
2014 CS-03 63 24 5 5 3 0 0 87 8 78
2014 CS-04 70 22 0 7 0 0 0 93 7 27

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 29 4 4 3 0 0 90 6 200
2019 CS-01 57 29 14 0 0 0 0 86 0 21
2019 CS-02 67 28 2 2 2 0 0 95 3 58
2019 CS-03 52 39 3 3 2 0 0 92 5 61
2019 CS-04 69 21 3 5 3 0 0 90 8 39
2019 CS-05 50 25 8 8 8 0 0 75 17 12
2018 CS 54 35 6 3 2 0 0 89 5 138
2018 CS-01 60 40 0 0 0 0 0 100 0 15
2018 CS-02 45 43 4 4 4 0 0 87 9 47
2018 CS-03 63 20 14 3 0 0 0 83 3 35
2018 CS-04 64 36 0 0 0 0 0 100 0 25
2018 CS-05 46 38 8 0 8 0 0 85 8 13
2017 CS 49 39 5 4 2 0 0 88 7 204
2017 CS-01 46 38 6 6 3 0 0 84 9 32
2017 CS-02 44 44 8 3 1 0 0 88 4 76
2017 CS-03 59 32 4 4 2 0 0 91 5 56
2017 CS-04 48 38 4 7 4 0 0 86 11 29
2014 CS 44 42 5 6 2 0 0 86 8 255
2014 CS-01 42 40 12 7 0 0 0 81 7 43
2014 CS-02 37 49 3 8 2 0 0 87 10 91
2014 CS-03 49 40 5 4 3 0 0 88 6 78
2014 CS-04 56 33 7 0 4 0 0 89 4 27

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 38 10 3 1 2 1 87 3 200
2019 CS-01 38 43 14 5 0 0 0 81 5 21
2019 CS-02 55 31 7 3 0 2 2 89 4 58
2019 CS-03 36 49 8 2 2 3 0 88 3 61
2019 CS-04 59 33 8 0 0 0 0 92 0 39
2019 CS-05 42 33 17 8 0 0 0 75 8 12
2018 CS 49 34 10 4 2 1 0 84 6 138
2018 CS-01 67 27 0 7 0 0 0 93 7 15
2018 CS-02 34 45 13 4 2 2 0 80 7 47
2018 CS-03 49 31 11 3 3 3 0 82 6 35
2018 CS-04 56 28 16 0 0 0 0 84 0 25
2018 CS-05 69 23 0 0 8 0 0 92 8 13
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 27 13 2 1 1 3 84 2 198
2019 CS-01 43 24 14 5 5 5 5 74 11 21
2019 CS-02 50 26 17 2 0 0 5 80 2 58
2019 CS-03 48 36 15 0 0 0 2 85 0 61
2019 CS-04 74 21 3 0 0 0 3 97 0 38
2019 CS-05 58 17 8 8 0 8 0 82 9 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 33 11 5 2 1 1 82 7 199
2019 CS-01 52 29 14 0 0 0 5 85 0 21
2019 CS-02 50 31 12 5 0 0 2 82 5 58
2019 CS-03 43 32 17 5 3 0 0 75 8 60
2019 CS-04 49 44 3 5 0 0 0 92 5 39
2019 CS-05 33 33 8 8 8 8 0 73 18 12
2018 CS 42 31 14 9 3 0 1 74 12 138
2018 CS-01 57 14 7 7 7 0 7 77 15 14
2018 CS-02 38 33 17 10 0 0 2 72 11 48
2018 CS-03 31 43 14 6 6 0 0 74 11 35
2018 CS-04 48 24 16 12 0 0 0 72 12 25
2018 CS-05 69 23 0 0 8 0 0 92 8 13
2017 CS 38 34 14 9 5 1 0 72 14 204
2017 CS-01 30 32 22 13 3 0 0 62 16 32
2017 CS-02 35 41 13 5 5 0 0 76 11 76
2017 CS-03 45 28 11 7 7 2 0 75 15 56
2017 CS-04 35 27 14 18 4 3 0 64 22 29
2014 CS 42 30 11 8 6 2 0 74 15 256
2014 CS-01 36 27 18 9 9 0 0 64 18 44
2014 CS-02 32 42 12 7 6 2 0 75 12 91
2014 CS-03 52 21 8 10 6 3 0 75 17 78
2014 CS-04 52 30 7 7 4 0 0 81 11 27
2011 CS 32 35 14 12 7 0 0 66 20 389
2011 CS-01 35 31 20 10 4 0 0 66 14 106
2011 CS-02 29 34 13 14 10 0 0 63 24 128
2011 CS-03 33 32 12 14 8 0 0 66 22 108
2011 CS-04 32 51 5 5 5 0 0 84 11 37
2008 CS 25 35 17 10 10 1 1 61 21 391
2008 CS-01 33 30 14 8 12 1 2 65 20 106
2008 CS-02 19 37 18 13 12 1 1 57 25 147
2008 CS-03 24 35 20 10 8 0 2 60 19 98
2008 CS-04 30 41 15 11 4 0 0 70 15 27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 24 11 4 2 3 2 84 5 200
2019 CS-01 57 19 10 5 0 5 5 84 5 21
2019 CS-02 60 26 7 3 2 0 2 88 5 58
2019 CS-03 56 21 15 5 2 0 2 78 7 61
2019 CS-04 54 26 13 3 0 5 0 84 3 39
2019 CS-05 42 25 8 0 8 17 0 80 10 12
2018 CS 49 29 9 6 4 1 1 80 10 138
2018 CS-01 71 7 7 7 7 0 0 79 14 14
2018 CS-02 40 35 10 4 6 2 2 78 11 48
2018 CS-03 49 23 11 11 3 3 0 74 15 35
2018 CS-04 48 40 12 0 0 0 0 88 0 25
2018 CS-05 77 15 0 0 8 0 0 92 8 13
2017 CS 43 31 13 7 4 1 1 75 11 204
2017 CS-01 46 32 6 16 0 0 0 78 16 32
2017 CS-02 37 39 11 3 8 1 1 78 11 76
2017 CS-03 48 22 14 9 4 2 2 72 13 56
2017 CS-04 41 24 28 7 0 0 0 65 7 29
2014 CS 46 30 10 4 6 3 0 79 11 256
2014 CS-01 39 27 11 7 11 2 2 69 19 44
2014 CS-02 39 41 7 6 7 2 0 81 12 91
2014 CS-03 52 22 13 1 6 5 0 78 8 78
2014 CS-04 59 22 11 4 0 4 0 85 4 27
2011 CS 39 30 15 8 7 1 0 70 15 391
2011 CS-01 44 22 19 6 6 1 0 67 13 108
2011 CS-02 30 37 13 8 10 2 0 68 18 128
2011 CS-03 43 29 16 8 4 1 0 72 12 108
2011 CS-04 49 38 3 8 3 0 0 86 11 37
2008 CS 34 31 16 9 6 3 1 68 15 390
2008 CS-01 40 26 11 8 8 5 1 70 18 106
2008 CS-02 32 32 18 10 5 3 0 65 15 146
2008 CS-03 30 34 20 6 4 3 3 67 11 98
2008 CS-04 48 26 7 15 0 4 0 77 15 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 29 10 5 2 1 1 83 7 199
2019 CS-01 52 33 10 0 0 0 5 90 0 21
2019 CS-02 55 22 16 5 0 0 2 79 5 58
2019 CS-03 50 32 10 3 5 0 0 82 8 60
2019 CS-04 54 33 8 5 0 0 0 87 5 39
2019 CS-05 42 33 0 8 8 8 0 82 18 12
2018 CS 40 34 12 8 4 2 1 76 12 138
2018 CS-01 64 14 7 14 0 0 0 79 14 14
2018 CS-02 40 27 13 8 6 4 2 71 16 48
2018 CS-03 31 31 17 14 3 3 0 65 18 35
2018 CS-04 32 56 12 0 0 0 0 88 0 25
2018 CS-05 62 31 0 0 8 0 0 92 8 13
2017 CS 38 33 12 8 6 0 1 73 15 203
2017 CS-01 34 28 19 13 3 0 3 64 16 32
2017 CS-02 34 42 7 8 7 0 3 78 15 76
2017 CS-03 41 32 13 7 5 2 0 74 13 56
2017 CS-04 43 21 18 7 11 0 0 64 18 28
2014 CS 43 31 12 8 7 0 0 74 14 256
2014 CS-01 43 34 11 5 7 0 0 77 11 44
2014 CS-02 36 34 14 8 8 0 0 70 15 91
2014 CS-03 51 21 13 8 8 0 0 72 15 78
2014 CS-04 48 33 7 7 4 0 0 81 11 27
2011 CS 37 33 12 11 6 0 0 70 17 388
2011 CS-01 41 30 13 11 5 0 1 71 16 108
2011 CS-02 29 38 13 12 7 1 0 68 19 126
2011 CS-03 41 29 11 12 7 0 0 69 19 108
2011 CS-04 49 35 11 3 3 0 0 84 5 37
2008 CS 31 34 19 8 7 1 0 65 16 390
2008 CS-01 45 21 14 8 10 2 0 67 18 106
2008 CS-02 22 39 23 10 5 0 0 62 15 147
2008 CS-03 29 35 22 7 6 1 0 65 14 97
2008 CS-04 37 33 15 7 7 0 0 70 15 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 11 4 2 1 1 2 93 3 200
2019 CS-01 81 10 5 0 0 0 5 95 0 21
2019 CS-02 79 14 0 2 0 2 3 98 2 58
2019 CS-03 80 8 8 2 2 0 0 89 3 61
2019 CS-04 79 10 3 5 3 0 0 90 8 39
2019 CS-05 75 17 0 0 0 8 0 100 0 12
2017 CS 76 15 4 2 1 0 0 92 4 204
2017 CS-01 78 16 3 3 0 0 0 94 3 32
2017 CS-02 78 16 3 1 1 1 0 95 3 76
2017 CS-03 77 7 10 4 2 0 0 84 5 56
2017 CS-04 68 28 0 0 4 0 0 96 4 29
2014 CS 74 15 4 2 2 0 3 92 4 255
2014 CS-01 75 16 0 2 5 0 2 93 7 44
2014 CS-02 68 17 4 1 3 0 6 91 5 91
2014 CS-03 75 14 5 3 1 0 1 91 4 77
2014 CS-04 81 11 4 4 0 0 0 93 4 27
2011 CS 73 13 6 3 3 1 2 88 6 391
2011 CS-01 73 13 7 1 3 0 3 89 4 108
2011 CS-02 73 9 5 3 5 2 3 86 9 128
2011 CS-03 68 19 6 5 1 1 1 88 6 108
2011 CS-04 84 11 5 0 0 0 0 95 0 37
2008 CS 72 9 5 4 6 1 3 85 10 391
2008 CS-01 68 8 5 4 8 1 8 82 12 106
2008 CS-02 73 9 5 4 6 0 2 84 10 147
2008 CS-03 74 10 4 3 4 2 2 88 7 98
2008 CS-04 70 15 7 4 0 4 0 88 4 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 21 6 4 1 1 1 90 4 200
2019 CS-01 62 19 5 14 0 0 0 81 14 21
2019 CS-02 71 19 9 2 0 0 0 90 2 58
2019 CS-03 70 23 5 0 0 0 2 95 0 61
2019 CS-04 72 15 5 3 3 3 0 89 5 39
2019 CS-05 33 33 8 17 0 8 0 73 18 12
2017 CS 55 27 5 4 4 2 2 86 8 203
2017 CS-01 53 22 0 13 3 0 9 83 17 32
2017 CS-02 52 24 9 3 9 3 0 78 12 75
2017 CS-03 55 29 5 4 0 3 4 90 4 56
2017 CS-04 62 35 0 0 0 3 0 100 0 29
2014 CS 52 28 5 5 5 4 2 84 10 256
2014 CS-01 41 27 9 7 11 2 2 71 19 44
2014 CS-02 47 31 6 6 3 6 2 84 10 91
2014 CS-03 54 28 4 4 4 4 3 88 8 78
2014 CS-04 74 19 7 0 0 0 0 93 0 27
2011 CS 39 28 10 8 12 1 2 69 20 391
2011 CS-01 38 27 12 11 9 1 2 67 21 108
2011 CS-02 32 27 14 6 19 1 1 60 25 128
2011 CS-03 46 28 6 8 9 1 2 76 18 108
2011 CS-04 51 30 3 3 8 3 3 86 11 37

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 20 7 1 2 2 1 90 3 199
2019 CS-01 67 10 14 0 5 0 5 80 5 21
2019 CS-02 71 19 7 2 0 0 2 91 2 58
2019 CS-03 72 23 2 0 2 2 0 97 2 61
2019 CS-04 64 23 10 0 0 3 0 89 0 39
2019 CS-05 42 25 17 0 8 8 0 73 9 12
2018 CS 56 22 12 5 4 1 1 79 9 138
2018 CS-01 57 29 0 14 0 0 0 86 14 14
2018 CS-02 48 23 15 6 8 0 0 71 15 48
2018 CS-03 57 20 17 3 0 0 3 79 3 35
2018 CS-04 68 12 16 4 0 0 0 80 4 25
2018 CS-05 69 15 0 0 8 8 0 92 8 13
2017 CS 55 26 13 1 3 1 0 82 5 204
2017 CS-01 49 16 32 3 0 0 0 65 3 32
2017 CS-02 51 32 11 0 7 0 0 83 7 76
2017 CS-03 61 18 14 2 4 2 0 80 6 56
2017 CS-04 55 39 0 4 0 3 0 96 4 29

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 25 7 3 3 1 1 87 6 200
2019 CS-01 57 24 5 0 10 0 5 85 10 21
2019 CS-02 62 26 7 3 0 0 2 89 4 58
2019 CS-03 62 26 5 5 2 0 0 89 7 61
2019 CS-04 64 23 13 0 0 0 0 87 0 39
2019 CS-05 33 33 8 8 8 8 0 73 18 12
2018 CS 51 22 14 7 4 1 1 74 12 138
2018 CS-01 64 14 7 7 7 0 0 79 14 14
2018 CS-02 46 23 19 6 4 0 2 70 11 48
2018 CS-03 43 23 14 11 6 3 0 68 18 35
2018 CS-04 60 20 12 8 0 0 0 80 8 25
2018 CS-05 69 23 0 0 8 0 0 92 8 13
2017 CS 51 27 9 7 5 1 0 78 12 202
2017 CS-01 49 16 25 9 0 0 0 65 9 32
2017 CS-02 46 34 5 5 9 0 0 80 15 75
2017 CS-03 57 20 9 9 4 2 0 78 13 56
2017 CS-04 52 31 7 4 4 3 0 86 7 29
2014 CS 51 27 8 7 7 0 0 78 14 256
2014 CS-01 43 30 7 14 7 0 0 73 20 44
2014 CS-02 46 30 11 4 9 0 0 76 13 91
2014 CS-03 54 26 5 8 6 1 0 80 14 78
2014 CS-04 67 22 0 7 4 0 0 89 11 27

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 45 8 7 1 1 1 83 9 71
2019 CS-03 21 55 10 3 3 3 3 81 7 29
2019 CS-04 44 41 0 15 0 0 0 85 15 27
2019 CS-05 50 42 8 0 0 0 0 92 0 12
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 36 19 8 4 9 0 67 13 200
2019 CS-01 38 19 14 5 0 24 0 75 6 21
2019 CS-02 31 24 22 7 2 14 0 64 10 58
2019 CS-03 18 46 21 5 3 7 0 68 9 61
2019 CS-04 26 38 18 10 5 3 0 66 16 39
2019 CS-05 17 42 8 8 25 0 0 58 33 12
2018 CS 24 33 19 11 3 11 0 63 15 138
2018 CS-01 47 13 13 7 7 13 0 69 15 15
2018 CS-02 17 38 23 11 2 9 0 60 14 47
2018 CS-03 20 37 23 9 0 11 0 65 10 35
2018 CS-04 32 24 12 16 0 16 0 67 19 25
2018 CS-05 23 38 8 8 15 8 0 67 25 13
2017 CS 21 36 20 9 5 9 0 63 16 204
2017 CS-01 27 28 22 3 3 16 0 66 8 32
2017 CS-02 13 37 24 9 5 11 0 57 16 76
2017 CS-03 21 43 14 11 7 4 0 67 19 56
2017 CS-04 28 35 18 11 4 6 0 66 15 29
2014 CS 22 31 21 11 5 11 0 59 17 255
2014 CS-01 23 33 14 16 5 9 0 62 23 43
2014 CS-02 13 28 22 14 7 15 1 49 25 91
2014 CS-03 25 30 26 6 4 9 0 60 11 78
2014 CS-04 30 37 22 4 4 4 0 69 8 27
2011 CS 13 25 22 13 19 8 0 41 35 390
2011 CS-01 18 24 20 13 16 9 0 46 32 108
2011 CS-02 9 17 30 14 23 7 0 28 40 127
2011 CS-03 14 30 18 10 17 11 1 49 31 108
2011 CS-04 11 43 11 14 22 0 0 54 35 37

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 35 25 10 8 4 0 57 18 199
2019 CS-01 29 33 14 5 5 14 0 72 11 21
2019 CS-02 22 31 28 10 3 5 0 56 15 58
2019 CS-03 13 43 27 5 10 2 0 58 15 60
2019 CS-04 26 23 31 15 5 0 0 49 21 39
2019 CS-05 17 33 17 8 25 0 0 50 33 12
2018 CS 20 27 27 16 8 2 0 49 24 139
2018 CS-01 60 7 13 13 7 0 0 67 20 15
2018 CS-02 19 29 25 13 8 6 0 51 22 48
2018 CS-03 11 23 43 14 9 0 0 34 23 35
2018 CS-04 12 40 24 20 4 0 0 52 24 25
2018 CS-05 23 23 15 31 8 0 0 46 38 13
2017 CS 16 31 21 18 10 4 0 49 30 203
2017 CS-01 19 19 38 6 9 9 0 41 17 32
2017 CS-02 11 33 21 17 12 6 0 47 31 76
2017 CS-03 22 38 13 18 9 0 0 60 28 55
2017 CS-04 14 20 21 28 11 6 0 37 41 29
2014 CS 15 35 19 14 15 3 0 51 30 255
2014 CS-01 12 23 33 7 23 2 0 36 31 43
2014 CS-02 10 28 20 22 18 3 0 39 41 91
2014 CS-03 18 40 15 14 10 3 0 59 25 78
2014 CS-04 26 48 11 7 7 0 0 74 15 27
2011 CS 7 22 20 19 29 2 0 30 49 391
2011 CS-01 11 21 24 16 25 3 0 33 42 108
2011 CS-02 4 19 22 19 34 3 0 23 54 128
2011 CS-03 7 25 18 20 28 2 0 33 49 108
2011 CS-04 8 22 14 24 32 0 0 30 57 37
2008 CS 16 24 21 18 18 3 0 41 37 391
2008 CS-01 25 22 20 10 18 5 0 50 30 106
2008 CS-02 9 27 25 18 17 3 1 38 36 147
2008 CS-03 11 18 21 23 22 3 0 31 47 98
2008 CS-04 26 30 7 30 7 0 0 56 37 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 29 23 14 10 9 0 49 26 200
2019 CS-01 19 24 19 5 5 29 0 60 13 21
2019 CS-02 21 31 19 10 5 14 0 60 18 58
2019 CS-03 8 36 33 8 11 3 0 46 20 61
2019 CS-04 21 21 21 28 8 3 0 42 37 39
2019 CS-05 8 17 17 33 25 0 0 25 58 12
2018 CS 14 27 28 17 9 4 0 43 27 137
2018 CS-01 47 13 20 0 20 0 0 60 20 15
2018 CS-02 15 27 33 13 4 8 0 45 18 48
2018 CS-03 6 29 29 21 15 0 0 35 35 34
2018 CS-04 13 21 25 33 4 4 0 35 39 24
2018 CS-05 0 38 31 8 15 8 0 42 25 13
2017 CS 11 29 21 23 11 5 0 42 36 203
2017 CS-01 22 16 33 13 7 9 0 43 22 31
2017 CS-02 5 36 19 17 14 9 0 45 34 76
2017 CS-03 14 29 22 21 14 0 0 43 35 56
2017 CS-04 11 13 17 49 7 3 0 25 58 29
2014 CS 10 27 19 25 15 4 0 38 42 255
2014 CS-01 7 19 21 26 21 5 2 28 50 43
2014 CS-02 7 22 20 30 18 4 0 30 49 91
2014 CS-03 15 28 21 19 13 4 0 45 33 78
2014 CS-04 7 44 15 30 4 0 0 52 33 27
2011 CS 5 18 20 26 24 7 0 25 53 391
2011 CS-01 10 21 20 21 18 9 0 35 43 108
2011 CS-02 2 17 20 27 25 9 0 21 57 128
2011 CS-03 5 17 20 26 29 4 0 22 57 108
2011 CS-04 5 22 16 32 22 3 0 28 56 37
2008 CS 7 25 19 26 18 4 1 34 46 390
2008 CS-01 12 26 19 16 18 8 1 42 38 105
2008 CS-02 5 27 22 26 17 3 1 33 45 147
2008 CS-03 4 21 17 32 22 3 0 26 56 98
2008 CS-04 11 26 15 37 11 0 0 37 48 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 34 19 20 8 3 0 52 28 200
2019 CS-01 29 33 5 24 0 10 0 68 26 21
2019 CS-02 19 40 17 17 2 5 0 62 20 58
2019 CS-03 10 33 30 15 11 2 0 43 27 61
2019 CS-04 21 28 13 31 8 0 0 49 38 39
2019 CS-05 8 17 25 25 25 0 0 25 50 12
2018 CS 13 33 17 21 12 4 0 48 34 139
2018 CS-01 47 13 13 13 13 0 0 60 27 15
2018 CS-02 10 38 21 15 6 10 0 53 23 48
2018 CS-03 11 29 17 17 23 3 0 41 41 35
2018 CS-04 8 28 12 44 8 0 0 36 52 25
2018 CS-05 0 54 23 15 8 0 0 54 23 13
2017 CS 17 27 19 19 15 3 0 45 35 204
2017 CS-01 15 31 16 28 9 0 0 46 38 32
2017 CS-02 16 24 25 13 16 6 0 42 31 76
2017 CS-03 19 32 16 18 14 0 0 52 32 56
2017 CS-04 14 14 13 31 25 3 0 29 57 29
2014 CS 12 28 19 20 18 3 0 41 39 255
2014 CS-01 14 23 16 14 26 5 2 40 43 43
2014 CS-02 8 28 15 25 20 4 0 37 47 91
2014 CS-03 13 30 23 21 13 1 0 43 34 78
2014 CS-04 15 30 22 19 15 0 0 44 33 27
2011 CS 8 21 19 26 24 2 0 30 51 388
2011 CS-01 15 19 21 22 19 4 0 35 43 108
2011 CS-02 2 18 19 30 28 2 0 21 60 127
2011 CS-03 10 21 19 24 24 2 0 31 50 107
2011 CS-04 6 33 11 25 25 0 0 39 50 36
2008 CS 11 24 19 26 17 2 0 36 44 391
2008 CS-01 25 22 20 17 12 4 0 49 30 106
2008 CS-02 6 26 24 29 14 1 0 32 43 147
2008 CS-03 4 22 16 31 26 1 0 27 57 98
2008 CS-04 7 33 7 33 15 4 0 42 50 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 26 14 3 0 6 1 82 3 199
2019 CS-01 48 14 19 5 0 5 10 72 6 21
2019 CS-02 53 26 10 0 0 10 0 88 0 58
2019 CS-03 42 35 17 2 0 5 0 81 2 60
2019 CS-04 64 13 13 8 0 3 0 79 8 39
2019 CS-05 58 25 17 0 0 0 0 83 0 12
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 41 20 9 3 2 0 68 12 198
2019 CS-01 38 38 19 0 0 5 0 80 0 21
2019 CS-02 32 40 19 5 4 0 0 72 9 57
2019 CS-03 15 43 25 12 3 2 0 59 15 60
2019 CS-04 31 41 15 13 0 0 0 72 13 39
2019 CS-05 17 42 17 25 0 0 0 58 25 12
2018 CS 29 33 25 7 4 4 0 64 11 138
2018 CS-01 40 13 13 13 13 7 0 57 29 15
2018 CS-02 23 40 23 4 2 6 0 68 7 47
2018 CS-03 29 29 34 3 3 3 0 59 6 35
2018 CS-04 28 36 20 12 4 0 0 64 16 25
2018 CS-05 38 31 31 0 0 0 0 69 0 13
2017 CS 22 39 20 11 5 2 0 62 17 203
2017 CS-01 22 32 25 9 3 8 0 59 14 32
2017 CS-02 25 35 24 7 7 3 0 61 14 75
2017 CS-03 23 43 16 14 4 0 0 66 18 56
2017 CS-04 13 42 17 21 7 0 0 55 28 29
2014 CS 19 37 23 12 5 4 0 58 18 256
2014 CS-01 25 25 20 16 7 5 2 54 24 44
2014 CS-02 11 39 23 12 9 6 0 53 22 91
2014 CS-03 23 40 24 9 1 3 0 64 11 78
2014 CS-04 18 41 19 22 0 0 0 59 22 27
2011 CS 13 34 21 16 14 2 0 49 30 390
2011 CS-01 14 35 18 16 16 2 0 50 32 108
2011 CS-02 8 35 24 18 13 2 0 43 32 127
2011 CS-03 16 32 22 15 13 2 0 49 28 108
2011 CS-04 19 32 19 16 11 3 0 53 28 37

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 32 24 22 8 4 0 46 30 200
2019 CS-01 19 24 24 10 5 19 0 53 18 21
2019 CS-02 21 36 24 10 7 2 0 58 18 58
2019 CS-03 7 38 23 23 8 2 0 45 32 61
2019 CS-04 10 23 21 36 8 3 0 34 45 39
2019 CS-05 0 17 42 33 8 0 0 17 42 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 43 18 7 1 3 0 74 7 200
2019 CS-01 33 38 19 0 5 5 0 75 5 21
2019 CS-02 34 36 16 12 0 2 0 72 12 58
2019 CS-03 20 51 18 8 0 3 0 73 8 61
2019 CS-04 44 41 15 0 0 0 0 85 0 39
2019 CS-05 17 58 25 0 0 0 0 75 0 12
2018 CS 32 44 14 6 2 1 1 77 8 138
2018 CS-01 40 33 13 7 0 7 0 79 7 15
2018 CS-02 32 40 19 6 0 0 2 74 7 47
2018 CS-03 23 49 20 3 6 0 0 71 9 35
2018 CS-04 36 48 4 8 4 0 0 84 12 25
2018 CS-05 46 38 8 8 0 0 0 85 8 13
2017 CS 33 38 16 7 3 2 0 73 11 203
2017 CS-01 28 41 19 13 0 0 0 68 13 32
2017 CS-02 23 46 15 9 4 3 0 71 14 75
2017 CS-03 37 31 20 5 5 2 0 69 11 56
2017 CS-04 46 38 13 0 0 4 0 86 0 29
2014 CS 31 43 13 3 3 4 2 79 7 256
2014 CS-01 20 45 9 7 2 9 7 78 11 44
2014 CS-02 18 52 20 2 3 2 3 73 6 91
2014 CS-03 41 39 12 3 3 4 0 83 5 78
2014 CS-04 52 37 11 0 0 0 0 89 0 27
2011 CS 30 34 15 9 8 4 0 67 18 389
2011 CS-01 29 30 16 11 7 7 0 63 20 107
2011 CS-02 17 41 16 9 12 5 0 61 22 127
2011 CS-03 38 31 17 6 5 3 1 71 12 108
2011 CS-04 41 41 8 5 3 3 0 83 8 37
2008 CS 26 37 16 9 7 3 1 66 17 389
2008 CS-01 34 29 17 12 4 4 0 66 17 106
2008 CS-02 18 42 16 8 10 4 1 64 19 146
2008 CS-03 21 41 19 7 9 2 1 64 17 97
2008 CS-04 59 30 4 7 0 0 0 89 7 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 35 22 6 1 1 0 71 7 199
2019 CS-01 33 48 10 5 0 5 0 85 5 21
2019 CS-02 38 33 16 10 2 2 0 72 12 58
2019 CS-03 31 34 31 3 0 0 0 66 3 61
2019 CS-04 44 31 18 8 0 0 0 74 8 39
2019 CS-05 27 55 18 0 0 0 0 82 0 11
2018 CS 37 39 18 3 2 1 0 76 5 137
2018 CS-01 47 33 7 7 7 0 0 80 13 15
2018 CS-02 37 41 15 4 0 2 0 80 4 46
2018 CS-03 31 43 23 0 3 0 0 74 3 35
2018 CS-04 44 36 20 0 0 0 0 80 0 25
2018 CS-05 31 38 23 0 8 0 0 69 8 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 22 25 15 6 11 4 46 25 199
2019 CS-01 33 19 14 10 10 14 0 61 22 21
2019 CS-02 22 22 26 12 7 7 3 50 21 58
2019 CS-03 7 25 30 18 5 11 5 37 27 61
2019 CS-04 21 18 23 15 5 15 3 47 25 39
2019 CS-05 9 27 27 27 0 0 9 40 30 11
2018 CS 20 18 25 14 12 8 4 43 30 138
2018 CS-01 47 27 7 7 7 7 0 79 14 15
2018 CS-02 15 11 32 11 15 13 4 31 31 47
2018 CS-03 14 29 34 14 9 0 0 43 23 35
2018 CS-04 20 8 20 24 8 12 8 35 40 25
2018 CS-05 15 31 8 23 15 8 0 50 42 13
2017 CS 17 22 22 14 15 7 2 43 32 203
2017 CS-01 25 19 19 9 16 12 0 50 29 32
2017 CS-02 11 25 19 16 19 9 1 40 39 75
2017 CS-03 21 23 27 11 10 5 2 48 23 56
2017 CS-04 14 21 31 14 18 3 0 36 33 29
2014 CS 11 20 22 18 17 11 2 35 40 256
2014 CS-01 9 20 16 16 27 9 2 33 49 44
2014 CS-02 4 17 21 23 19 14 2 25 50 91
2014 CS-03 16 23 28 14 8 8 3 44 24 78
2014 CS-04 19 22 11 18 22 7 0 44 44 27
2011 CS 10 15 19 19 27 10 1 28 51 390
2011 CS-01 11 15 20 13 26 14 1 30 46 108
2011 CS-02 6 8 20 25 31 9 1 15 63 127
2011 CS-03 12 18 19 18 24 7 2 33 46 108
2011 CS-04 16 27 8 19 22 8 0 47 44 37

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 32 22 14 11 3 1 53 25 200
2019 CS-01 19 14 29 10 19 10 0 37 32 21
2019 CS-02 17 36 19 17 10 0 0 53 28 58
2019 CS-03 13 34 25 15 10 2 2 49 25 61
2019 CS-04 36 23 23 10 3 5 0 62 14 39
2019 CS-05 8 50 8 25 8 0 0 58 33 12
2018 CS 16 31 27 9 15 1 0 48 25 137
2018 CS-01 33 13 27 0 27 0 0 47 27 15
2018 CS-02 15 21 34 17 13 0 0 36 30 47
2018 CS-03 9 34 26 9 20 3 0 44 29 35
2018 CS-04 20 48 24 4 4 0 0 68 8 25
2018 CS-05 8 50 17 8 17 0 0 58 25 12
2017 CS 19 32 20 16 10 3 0 52 27 204
2017 CS-01 24 22 16 19 16 3 0 48 36 32
2017 CS-02 14 36 22 16 9 2 0 51 26 76
2017 CS-03 19 32 20 16 13 0 0 52 29 56
2017 CS-04 21 25 21 18 7 9 0 50 27 29
2014 CS 14 27 18 21 16 3 0 43 39 256
2014 CS-01 5 20 14 27 32 2 0 26 60 44
2014 CS-02 7 30 23 27 10 3 0 38 39 91
2014 CS-03 16 33 17 15 15 3 0 51 32 78
2014 CS-04 30 22 15 19 11 4 0 54 31 27
2011 CS 6 20 16 25 31 2 1 26 57 390
2011 CS-01 7 15 19 24 28 5 2 24 55 108
2011 CS-02 4 16 19 26 34 1 1 20 61 128
2011 CS-03 6 26 10 23 32 3 0 33 57 107
2011 CS-04 8 22 14 32 24 0 0 30 57 37
2008 CS 17 36 18 16 10 2 0 54 27 391
2008 CS-01 20 28 19 14 13 6 0 51 29 106
2008 CS-02 12 41 17 18 11 1 0 54 29 147
2008 CS-03 18 35 23 16 7 0 0 53 23 98
2008 CS-04 33 37 7 15 7 0 0 70 22 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 29 16 16 17 2 2 50 34 200
2019 CS-01 19 24 29 10 14 5 0 45 25 21
2019 CS-02 12 21 17 21 29 0 0 33 50 58
2019 CS-03 15 36 15 13 15 3 3 54 30 61
2019 CS-04 38 33 8 10 5 3 3 76 16 39
2019 CS-05 17 33 17 25 8 0 0 50 33 12
2018 CS 17 23 16 15 25 2 2 41 42 137
2018 CS-01 29 7 21 7 29 7 0 38 38 14
2018 CS-02 9 17 21 21 28 0 4 27 51 47
2018 CS-03 17 20 14 14 31 3 0 38 47 35
2018 CS-04 20 40 16 8 8 4 4 65 17 25
2018 CS-05 23 31 0 15 31 0 0 54 46 13
2017 CS 13 20 15 15 32 3 2 34 49 204
2017 CS-01 15 9 16 16 38 6 0 26 57 32
2017 CS-02 5 22 16 16 40 1 0 27 56 76
2017 CS-03 18 19 11 20 29 2 2 39 50 56
2017 CS-04 18 28 21 4 21 6 4 50 27 29
2014 CS 12 23 15 16 30 1 3 36 48 256
2014 CS-01 5 20 5 18 48 0 5 26 69 44
2014 CS-02 2 28 20 13 35 1 1 30 49 91
2014 CS-03 16 21 21 15 23 1 3 39 40 78
2014 CS-04 37 15 4 30 11 0 4 54 42 27
2011 CS 5 13 17 23 40 2 1 19 64 391
2011 CS-01 5 6 16 24 46 3 1 11 73 108
2011 CS-02 3 13 15 20 47 2 1 16 69 128
2011 CS-03 6 19 18 21 35 1 0 25 57 108
2011 CS-04 11 22 22 24 22 0 0 32 46 37
2008 CS 13 32 16 18 19 2 1 45 38 390
2008 CS-01 16 27 17 15 22 3 0 45 38 106
2008 CS-02 8 29 21 22 18 1 1 37 41 146
2008 CS-03 13 42 8 16 20 0 0 55 37 98
2008 CS-04 26 30 15 19 7 0 4 58 27 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 23 9 4 3 1 3 84 7 200
2019 CS-01 71 14 10 0 0 5 0 90 0 21
2019 CS-02 66 16 9 0 3 2 5 87 4 58
2019 CS-03 54 25 13 3 2 0 3 81 5 61
2019 CS-04 51 28 3 13 3 0 3 82 16 39
2019 CS-05 33 33 17 8 8 0 0 67 17 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 13 8 6 9 1 9 74 17 200
2019 CS-01 57 19 10 5 0 10 0 84 5 21
2019 CS-02 50 17 9 7 9 0 9 74 17 58
2019 CS-03 51 10 8 3 16 0 11 69 22 61
2019 CS-04 56 10 3 8 8 0 15 79 18 39
2019 CS-05 75 0 8 17 0 0 0 75 17 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 26 14 4 3 1 2 78 7 197
2019 CS-01 29 43 14 0 10 5 0 75 10 21
2019 CS-02 41 30 16 9 2 0 2 73 11 56
2019 CS-03 52 25 15 0 5 2 2 80 5 61
2019 CS-04 66 16 11 5 0 0 3 84 5 38
2019 CS-05 67 25 8 0 0 0 0 92 0 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 26 12 8 4 5 3 75 12 200
2019 CS-01 29 29 10 10 10 14 0 67 22 21
2019 CS-02 43 24 17 5 3 3 3 72 9 58
2019 CS-03 41 31 10 7 3 5 3 79 11 61
2019 CS-04 56 18 10 8 3 3 3 78 11 39
2019 CS-05 50 25 8 17 0 0 0 75 17 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 15 13 5 7 4 4 74 13 200
2019 CS-01 43 19 14 10 5 10 0 68 16 21
2019 CS-02 40 21 17 3 14 2 3 64 18 58
2019 CS-03 54 11 16 7 5 3 3 70 12 61
2019 CS-04 69 10 5 5 3 3 5 86 8 39
2019 CS-05 67 25 0 0 8 0 0 92 8 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 17 9 2 1 1 3 88 3 200
2019 CS-01 57 24 14 0 0 5 0 85 0 21
2019 CS-02 72 10 7 5 0 0 5 87 5 58
2019 CS-03 62 23 10 0 0 2 3 90 0 61
2019 CS-04 72 18 8 0 3 0 0 90 3 39
2019 CS-05 67 8 17 8 0 0 0 75 8 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 10 7 2 1 4 2 91 2 199
2019 CS-01 62 29 5 0 0 5 0 95 0 21
2019 CS-02 72 9 10 0 0 7 2 89 0 58
2019 CS-03 78 7 3 2 2 5 3 93 4 60
2019 CS-04 90 3 8 0 0 0 0 92 0 39
2019 CS-05 83 17 0 0 0 0 0 100 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 82 5 3 2 0 1 9 96 2 200
2019 CS-01 76 5 5 0 0 5 10 94 0 21
2019 CS-02 72 12 2 0 0 2 12 98 0 58
2019 CS-03 85 2 3 0 0 0 10 96 0 61
2019 CS-04 87 3 3 5 0 0 3 92 5 39
2019 CS-05 83 0 0 8 0 0 8 91 9 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 40 20 8 4 5 1 67 12 197
2019 CS-01 29 38 14 5 5 10 0 74 11 21
2019 CS-02 29 30 23 9 2 5 2 63 12 56
2019 CS-03 16 46 18 8 7 5 0 66 16 61
2019 CS-04 32 42 16 8 0 3 0 76 8 38
2019 CS-05 8 50 33 8 0 0 0 58 8 12
2018 CS 17 38 28 9 6 2 1 56 15 138
2018 CS-01 40 20 20 7 13 0 0 60 20 15
2018 CS-02 17 26 38 9 4 4 2 45 14 47
2018 CS-03 9 43 31 9 6 3 0 53 15 35
2018 CS-04 16 56 12 16 0 0 0 72 16 25
2018 CS-05 15 46 31 0 8 0 0 62 8 13
2017 CS 17 29 32 12 8 3 0 47 21 202
2017 CS-01 22 18 38 9 9 3 0 41 20 32
2017 CS-02 12 34 25 20 5 4 0 47 27 75
2017 CS-03 15 33 36 4 11 2 0 48 15 55
2017 CS-04 21 27 27 18 7 0 0 48 25 29

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 37 12 2 2 3 0 85 4 199
2019 CS-01 38 38 14 0 5 5 0 80 5 21
2019 CS-02 45 41 10 0 0 3 0 89 0 58
2019 CS-03 52 31 7 3 5 2 0 85 8 61
2019 CS-04 51 33 13 3 0 0 0 85 3 39
2019 CS-05 33 33 33 0 0 0 0 67 0 12
2018 CS 44 37 13 4 1 1 0 82 5 138
2018 CS-01 57 36 0 7 0 0 0 93 7 14
2018 CS-02 42 31 19 4 2 2 0 74 6 48
2018 CS-03 34 51 9 6 0 0 0 86 6 35
2018 CS-04 56 28 16 0 0 0 0 84 0 25
2018 CS-05 38 38 15 0 8 0 0 77 8 13
2017 CS 35 48 10 4 2 1 0 83 7 204
2017 CS-01 34 41 16 6 0 3 0 77 7 32
2017 CS-02 30 49 13 4 3 1 0 80 7 76
2017 CS-03 41 46 5 2 5 0 0 87 7 56
2017 CS-04 35 55 11 0 0 0 0 89 0 29
2014 CS 40 36 13 5 4 2 0 78 9 256
2014 CS-01 43 27 18 5 5 2 0 72 9 44
2014 CS-02 29 48 13 4 2 3 0 80 7 91
2014 CS-03 46 31 13 4 6 0 0 77 10 78
2014 CS-04 52 22 15 11 0 0 0 74 11 27
2011 CS 24 37 18 10 7 4 0 64 17 391
2011 CS-01 31 28 23 12 3 2 1 61 15 108
2011 CS-02 13 38 23 11 9 6 0 54 22 128
2011 CS-03 24 44 10 9 8 4 0 71 18 108
2011 CS-04 43 38 14 5 0 0 0 81 5 37

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 34 13 2 2 3 0 83 3 198
2019 CS-01 48 29 14 0 5 5 0 80 5 21
2019 CS-02 49 35 11 4 0 2 0 86 4 57
2019 CS-03 46 38 10 0 3 3 0 86 3 61
2019 CS-04 55 24 21 0 0 0 0 79 0 38
2019 CS-05 25 42 25 0 0 8 0 73 0 12
2018 CS 49 34 13 3 1 1 0 83 4 138
2018 CS-01 50 43 0 7 0 0 0 93 7 14
2018 CS-02 48 31 17 0 2 2 0 81 2 48
2018 CS-03 37 43 11 9 0 0 0 80 9 35
2018 CS-04 60 24 16 0 0 0 0 84 0 25
2018 CS-05 62 23 15 0 0 0 0 85 0 13
2017 CS 38 42 12 2 1 3 0 83 4 204
2017 CS-01 43 32 16 0 3 6 0 80 3 32
2017 CS-02 30 49 11 3 1 6 0 84 4 76
2017 CS-03 43 34 18 4 2 0 0 77 5 56
2017 CS-04 42 51 7 0 0 0 0 93 0 29
2014 CS 43 36 12 4 2 4 0 82 6 256
2014 CS-01 39 25 18 2 7 9 0 70 10 44
2014 CS-02 29 48 11 4 2 6 0 81 7 91
2014 CS-03 52 35 9 3 0 1 0 88 3 78
2014 CS-04 63 15 15 7 0 0 0 78 7 27

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 31 11 2 1 1 0 86 3 199
2019 CS-01 57 19 14 0 5 5 0 80 5 21
2019 CS-02 53 33 10 3 0 0 0 86 3 58
2019 CS-03 52 40 7 2 0 0 0 92 2 60
2019 CS-04 69 18 8 3 3 0 0 87 5 39
2019 CS-05 25 42 33 0 0 0 0 67 0 12
2018 CS 45 37 12 4 2 0 0 82 6 137
2018 CS-01 50 29 0 14 7 0 0 79 21 14
2018 CS-02 42 38 17 2 2 0 0 79 4 48
2018 CS-03 34 49 14 3 0 0 0 83 3 35
2018 CS-04 60 24 12 4 0 0 0 84 4 25
2018 CS-05 42 50 0 0 8 0 0 92 8 12
2017 CS 46 39 9 3 2 0 0 85 6 204
2017 CS-01 43 38 13 0 6 0 0 81 6 32
2017 CS-02 42 37 13 5 3 0 0 79 8 76
2017 CS-03 48 41 5 4 2 0 0 89 5 56
2017 CS-04 51 45 4 0 0 0 0 96 0 29
2014 CS 46 34 9 8 3 0 0 80 11 256
2014 CS-01 41 25 16 11 7 0 0 66 18 44
2014 CS-02 34 46 11 7 2 0 0 80 9 91
2014 CS-03 52 31 5 10 1 0 0 83 12 78
2014 CS-04 70 15 4 7 4 0 0 85 11 27
2011 CS 26 37 17 7 11 1 1 63 19 390
2011 CS-01 34 27 19 6 11 2 2 63 17 108
2011 CS-02 16 37 24 9 13 0 0 53 23 127
2011 CS-03 26 42 13 8 10 1 0 68 19 108
2011 CS-04 35 46 8 5 5 0 0 81 11 37
2008 CS 29 40 15 10 5 1 0 70 15 390
2008 CS-01 42 32 10 8 6 2 0 76 13 106
2008 CS-02 21 45 20 8 5 1 0 66 14 146
2008 CS-03 22 44 14 15 4 0 0 66 19 98
2008 CS-04 44 41 7 4 4 0 0 85 7 27

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 31 22 8 4 1 1 66 12 200
2019 CS-01 48 14 38 0 0 0 0 62 0 21
2019 CS-02 38 33 14 10 5 0 0 71 16 58
2019 CS-03 28 39 21 3 7 2 0 68 10 61
2019 CS-04 46 21 21 10 3 0 0 67 13 39
2019 CS-05 8 25 42 25 0 0 0 33 25 12
2018 CS 25 30 29 8 6 2 0 56 14 136
2018 CS-01 38 15 8 31 8 0 0 54 38 13
2018 CS-02 19 42 23 4 8 4 0 63 13 48
2018 CS-03 24 26 38 3 6 3 0 52 9 34
2018 CS-04 32 32 24 12 0 0 0 64 12 25
2018 CS-05 23 15 54 0 8 0 0 38 8 13
2017 CS 24 35 20 11 9 1 0 60 21 204
2017 CS-01 31 25 13 16 9 6 0 59 27 32
2017 CS-02 23 36 24 9 8 0 0 59 17 76
2017 CS-03 25 44 11 7 13 0 0 69 20 56
2017 CS-04 20 23 35 14 7 0 0 44 21 29
2014 CS 18 32 23 16 10 0 0 51 27 256
2014 CS-01 18 23 30 18 11 0 0 41 30 44
2014 CS-02 11 32 24 23 9 1 0 43 32 91
2014 CS-03 23 31 22 12 13 0 0 54 24 78
2014 CS-04 26 41 15 15 4 0 0 67 19 27
2011 CS 14 22 23 18 22 1 0 36 40 390
2011 CS-01 22 23 19 13 19 4 0 47 33 108
2011 CS-02 6 21 30 20 22 0 0 28 43 127
2011 CS-03 14 23 19 17 26 1 0 37 43 108
2011 CS-04 19 14 22 32 14 0 0 32 46 37

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 30 22 8 4 0 0 67 11 198
2019 CS-01 48 14 33 5 0 0 0 62 5 21
2019 CS-02 39 38 11 9 4 0 0 77 13 56
2019 CS-03 30 38 20 7 7 0 0 67 13 61
2019 CS-04 51 21 18 8 3 0 0 72 10 39
2019 CS-05 8 8 67 17 0 0 0 17 17 12
2018 CS 26 38 21 10 4 1 0 65 14 138
2018 CS-01 36 21 14 21 7 0 0 57 29 14
2018 CS-02 23 44 21 6 6 0 0 67 13 48
2018 CS-03 26 37 26 9 0 3 0 65 9 35
2018 CS-04 36 36 16 12 0 0 0 72 12 25
2018 CS-05 8 46 31 8 8 0 0 54 15 13
2017 CS 26 35 17 14 8 0 0 61 22 204
2017 CS-01 37 25 13 16 9 0 0 62 25 32
2017 CS-02 21 35 21 13 8 1 0 57 21 76
2017 CS-03 27 46 7 13 7 0 0 73 20 56
2017 CS-04 20 27 32 14 7 0 0 47 21 29
2014 CS 21 35 19 17 8 0 0 56 25 256
2014 CS-01 20 25 27 16 11 0 0 45 27 44
2014 CS-02 13 35 22 24 4 1 0 49 29 91
2014 CS-03 25 35 17 10 13 0 0 60 23 78
2014 CS-04 22 56 7 15 0 0 0 78 15 27
2011 CS 15 25 21 20 18 1 0 41 38 388
2011 CS-01 24 24 17 19 14 2 0 50 33 107
2011 CS-02 8 27 23 24 18 0 0 35 43 127
2011 CS-03 15 24 22 14 24 1 0 39 38 108
2011 CS-04 19 19 28 28 6 0 0 39 33 36
2008 CS 19 34 21 16 9 1 0 54 25 391
2008 CS-01 32 29 17 13 8 1 0 62 21 106
2008 CS-02 11 40 26 16 7 0 0 51 23 147
2008 CS-03 15 30 22 20 10 2 0 46 31 98
2008 CS-04 26 41 7 19 7 0 0 67 26 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 26 21 11 7 3 1 61 18 200
2019 CS-01 43 19 24 5 10 0 0 62 14 21
2019 CS-02 31 24 17 12 9 5 2 59 22 58
2019 CS-03 28 30 26 10 5 2 0 58 15 61
2019 CS-04 49 18 23 5 3 3 0 68 8 39
2019 CS-05 25 17 8 42 8 0 0 42 50 12
2018 CS 28 26 22 8 12 3 0 56 21 138
2018 CS-01 43 0 21 14 14 7 0 46 31 14
2018 CS-02 21 35 17 8 15 4 0 59 24 48
2018 CS-03 29 26 23 6 14 3 0 56 21 35
2018 CS-04 36 24 24 8 8 0 0 60 16 25
2018 CS-05 23 23 38 8 8 0 0 46 15 13
2017 CS 25 26 19 13 13 3 0 52 28 204
2017 CS-01 25 25 16 6 22 6 0 53 30 32
2017 CS-02 25 33 14 13 12 3 0 59 26 76
2017 CS-03 28 18 23 14 14 2 0 47 29 56
2017 CS-04 17 21 28 18 11 6 0 40 30 29
2014 CS 22 21 21 17 13 5 1 46 32 256
2014 CS-01 20 16 20 18 20 2 2 38 40 44
2014 CS-02 19 17 26 15 11 10 1 41 30 91
2014 CS-03 25 21 18 19 14 3 0 47 34 78
2014 CS-04 26 48 7 11 7 0 0 74 19 27
2011 CS 14 20 23 17 23 3 0 36 41 389
2011 CS-01 20 18 22 16 20 5 0 39 37 107
2011 CS-02 8 24 26 17 24 2 0 32 42 127
2011 CS-03 15 23 20 14 25 3 0 39 40 108
2011 CS-04 22 11 24 24 19 0 0 32 43 37
2008 CS 22 22 23 18 11 3 0 46 30 391
2008 CS-01 30 24 16 18 10 2 0 55 29 106
2008 CS-02 18 24 23 18 11 5 1 44 31 147
2008 CS-03 18 18 30 20 11 2 0 38 32 98
2008 CS-04 26 30 26 15 4 0 0 56 19 27
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 30 34 37 200
2019 CS-01 24 29 48 21
2019 CS-02 26 38 36 58
2019 CS-03 26 34 39 61
2019 CS-04 41 33 26 39
2019 CS-05 58 0 42 12
2018 CS 25 39 36 139
2018 CS-01 20 40 40 15
2018 CS-02 17 31 52 48
2018 CS-03 34 43 23 35
2018 CS-04 20 48 32 25
2018 CS-05 38 38 23 13
2017 CS 29 30 41 204
2017 CS-01 28 18 54 32
2017 CS-02 26 26 47 76
2017 CS-03 29 46 25 56
2017 CS-04 38 24 38 29
2014 CS 25 31 44 256
2014 CS-01 16 23 61 44
2014 CS-02 18 31 52 91
2014 CS-03 33 32 35 78
2014 CS-04 30 48 22 27
2011 CS 34 24 42 389
2011 CS-01 35 20 46 107
2011 CS-02 31 21 48 127
2011 CS-03 33 32 34 108
2011 CS-04 35 30 35 37

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 17 19 44 3 5 12 59
2019 CS-02 7 27 53 0 0 13 15
2019 CS-03 19 19 31 6 6 19 16
2019 CS-04 31 13 50 0 6 0 16
2018 CS 14 17 63 3 0 3 35
2018 CS-03 8 17 75 0 0 0 12
2017 CS 10 16 63 7 2 2 59
2017 CS-02 5 15 60 15 0 4 20
2017 CS-03 6 18 69 6 0 0 16
2017 CS-04 28 17 46 0 9 0 11
2014 CS 10 21 49 11 9999 10 63
2014 CS-02 13 6 56 19 9999 6 16
2014 CS-03 4 23 58 8 9999 8 26
2011 CS 2 14 71 6 9999 7 131
2011 CS-01 3 19 58 11 9999 8 36
2011 CS-02 0 13 74 5 9999 8 39
2011 CS-03 3 11 78 6 9999 3 36
2011 CS-04 0 15 77 0 9999 8 13
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 42 8 3 1 1 0 89 3 200
2019 CS-01 43 29 14 10 0 5 0 75 10 21
2019 CS-02 34 53 9 2 2 0 0 88 3 58
2019 CS-03 44 46 7 3 0 0 0 90 3 61
2019 CS-04 67 26 5 0 0 3 0 95 0 39
2019 CS-05 83 17 0 0 0 0 0 100 0 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 23 8 1 0 4 1 92 1 200
2019 CS-01 57 19 14 0 0 10 0 84 0 21
2019 CS-02 64 29 3 0 0 2 2 96 0 58
2019 CS-03 64 26 7 0 0 3 0 93 0 61
2019 CS-04 67 21 10 0 0 3 0 89 0 39
2019 CS-05 75 0 8 8 0 8 0 82 9 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 93 200
2019 CS-01 0 100 21
2019 CS-02 9 91 58
2018 CS 11 89 139
2018 CS-01 0 100 15
2018 CS-02 15 85 48

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 57 43 14
2018 CS 47 53 15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 57 43 14
2018 CS 67 33 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 43 57 14
2018 CS 33 67 15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 14
2018 CS 47 53 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 14
2018 CS 47 53 15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 43 57 14
2018 CS 47 53 15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 14

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 43 57 14
2018 CS 47 53 15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 14

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 50 50 14

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 64 36 14
2018 CS 67 33 15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 14
2018 CS 0 100 15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 197
2019 CS-02 10 90 58
2019 CS-04 13 87 39
2019 CS-05 42 58 12

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 18 15 4 3 33 7 65 11 200
2019 CS-01 29 10 19 5 0 38 0 62 8 21
2019 CS-02 26 21 12 5 2 29 5 71 11 58
2019 CS-03 15 21 15 2 3 33 11 65 9 61
2019 CS-04 26 10 15 5 3 36 5 61 13 39
2019 CS-05 8 25 8 8 8 42 0 57 29 12
2018 CS 17 12 24 6 4 32 5 46 16 139
2018 CS-01 33 7 13 0 0 27 20 75 0 15
2018 CS-02 21 10 19 4 6 38 2 52 17 48
2018 CS-03 6 14 34 11 3 31 0 29 21 35
2018 CS-04 8 12 24 4 0 44 8 42 8 25
2018 CS-05 31 15 31 15 0 8 0 50 17 13
2017 CS 17 22 20 6 5 24 5 56 16 204
2017 CS-01 16 25 19 0 6 25 9 61 10 32
2017 CS-02 13 23 20 11 7 22 5 49 24 76
2017 CS-03 22 22 20 4 7 19 7 59 15 56
2017 CS-04 21 21 18 7 0 34 0 63 11 29
2014 CS 13 17 20 6 5 31 8 49 19 256
2014 CS-01 11 14 11 11 7 32 14 46 33 44
2014 CS-02 8 17 28 4 3 33 7 42 13 91
2014 CS-03 18 18 21 6 6 23 8 52 19 78
2014 CS-04 22 15 7 4 7 33 11 67 20 27

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 36 13 3 3 9 1 80 6 200
2019 CS-01 43 19 10 5 5 19 0 76 12 21
2019 CS-02 33 41 9 5 0 12 0 84 6 58
2019 CS-03 33 46 11 0 2 8 0 86 2 61
2019 CS-04 46 23 23 3 3 3 0 71 5 39
2019 CS-05 25 42 17 0 17 0 0 67 17 12
2018 CS 40 27 19 6 1 6 0 72 8 139
2018 CS-01 53 20 13 0 0 13 0 85 0 15
2018 CS-02 44 19 23 2 2 10 0 70 5 48
2018 CS-03 31 26 26 9 3 6 0 61 12 35
2018 CS-04 40 48 8 4 0 0 0 88 4 25
2018 CS-05 38 23 23 15 0 0 0 62 15 13
2017 CS 33 31 19 5 5 6 0 68 12 204
2017 CS-01 28 34 19 6 3 9 0 69 10 32
2017 CS-02 27 36 16 8 7 6 0 67 16 76
2017 CS-03 39 32 20 4 5 0 0 71 9 56
2017 CS-04 31 24 21 0 7 17 0 66 8 29
2014 CS 23 27 22 6 4 16 2 61 12 256
2014 CS-01 18 25 14 2 9 27 5 63 17 44
2014 CS-02 13 31 30 4 1 19 2 55 7 91
2014 CS-03 33 28 18 6 5 8 1 68 13 78
2014 CS-04 26 22 22 15 0 15 0 56 17 27
2011 CS 20 32 22 8 5 13 0 61 14 389
2011 CS-01 23 36 19 7 5 11 0 66 13 107
2011 CS-02 12 30 28 11 3 17 0 50 17 127
2011 CS-03 26 29 20 6 4 14 1 64 12 108
2011 CS-04 27 38 19 5 5 5 0 69 11 37
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 5 96 200
2019 CS-05 0 100 12
2018 CS 5 95 139
2018 CS-04 0 100 25

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 5 95 199
2019 CS-01 0 100 21
2019 CS-05 0 100 12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 14 19 2 1 33 8 64 5 200
2019 CS-01 38 0 19 10 0 24 10 57 14 21
2019 CS-02 26 19 21 0 2 28 5 67 3 58
2019 CS-03 16 20 16 0 0 38 10 69 0 61
2019 CS-04 23 5 18 5 0 38 10 55 10 39
2019 CS-05 17 17 17 0 0 50 0 67 0 12
2018 CS 17 15 28 3 2 33 3 49 8 138
2018 CS-01 43 7 7 7 0 21 14 78 11 14
2018 CS-02 19 15 27 2 2 33 2 52 6 48
2018 CS-03 9 14 40 3 3 31 0 33 8 35
2018 CS-04 8 16 28 0 0 48 0 46 0 25
2018 CS-05 23 23 23 0 8 23 0 60 10 13
2017 CS 17 21 23 2 1 31 5 59 5 204
2017 CS-01 19 13 16 0 0 35 18 67 0 32
2017 CS-02 12 24 32 4 3 23 2 48 9 76
2017 CS-03 20 22 16 2 2 34 5 68 6 56
2017 CS-04 21 21 20 0 0 34 4 68 0 29
2014 CS 15 12 23 2 4 37 7 49 10 256
2014 CS-01 14 16 20 2 7 32 9 50 15 44
2014 CS-02 11 14 26 1 3 39 6 45 8 91
2014 CS-03 17 13 30 1 1 29 9 48 4 78
2014 CS-04 26 4 7 4 4 52 4 67 17 27

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 29 18 3 2 9 2 75 4 200
2019 CS-01 38 19 14 5 5 14 5 71 12 21
2019 CS-02 34 36 16 0 2 12 0 80 2 58
2019 CS-03 36 33 18 2 0 10 2 78 2 61
2019 CS-04 44 23 21 8 0 3 3 70 8 39
2019 CS-05 50 25 25 0 0 0 0 75 0 12
2018 CS 38 28 20 3 2 8 0 72 6 138
2018 CS-01 57 29 0 7 0 7 0 92 8 14
2018 CS-02 40 23 23 2 2 10 0 70 5 48
2018 CS-03 23 31 34 3 3 6 0 58 6 35
2018 CS-04 48 32 16 0 0 4 0 83 0 25
2018 CS-05 38 31 8 0 8 15 0 82 9 13
2017 CS 31 38 21 2 2 6 1 74 3 202
2017 CS-01 32 36 20 0 0 13 0 78 0 31
2017 CS-02 24 37 25 4 3 6 0 66 7 76
2017 CS-03 35 41 20 0 2 2 0 78 2 56
2017 CS-04 25 43 17 0 0 11 4 80 0 28
2014 CS 26 24 19 5 2 22 2 66 8 256
2014 CS-01 20 25 16 7 5 25 2 63 16 44
2014 CS-02 19 26 23 2 1 25 3 63 5 91
2014 CS-03 34 23 19 4 1 15 3 70 6 78
2014 CS-04 37 19 15 7 0 22 0 71 10 27
2011 CS 25 33 20 3 4 15 0 69 8 388
2011 CS-01 24 33 24 3 5 11 0 64 8 107
2011 CS-02 16 33 23 4 4 20 0 61 10 126
2011 CS-03 29 35 12 3 4 17 1 78 8 108
2011 CS-04 46 27 19 0 0 8 0 79 0 37
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 29 17 12 18 0 2 53 30 200
2019 CS-01 38 19 14 19 10 0 0 57 29 21
2019 CS-02 31 28 14 12 12 0 3 61 25 58
2019 CS-03 16 30 23 7 23 0 2 47 30 61
2019 CS-04 21 36 8 15 21 0 0 56 36 39
2019 CS-05 17 25 25 8 25 0 0 42 33 12
2018 CS 18 23 26 12 18 1 1 43 31 137
2018 CS-01 14 29 36 7 14 0 0 43 21 14
2018 CS-02 23 23 21 11 15 2 4 50 27 47
2018 CS-03 20 20 23 11 26 0 0 40 37 35
2018 CS-04 12 24 36 12 16 0 0 36 28 25
2018 CS-05 15 31 8 23 23 0 0 46 46 13
2017 CS 24 27 18 12 18 0 1 52 30 203
2017 CS-01 16 28 21 13 19 0 3 46 32 32
2017 CS-02 20 29 20 8 18 1 3 51 28 75
2017 CS-03 30 34 16 11 9 0 0 65 19 56
2017 CS-04 28 10 10 20 32 0 0 38 52 29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 29 26 14 9 0 2 51 23 199
2019 CS-01 33 43 14 10 0 0 0 76 10 21
2019 CS-02 25 42 12 12 4 0 5 70 17 57
2019 CS-03 25 28 31 8 8 0 0 52 16 61
2019 CS-04 13 10 38 21 18 0 0 23 38 39
2019 CS-05 0 8 25 42 25 0 0 8 67 12
2018 CS 14 28 25 25 8 0 1 42 33 138
2018 CS-01 14 29 21 21 7 0 7 46 31 14
2018 CS-02 19 38 33 6 4 0 0 56 10 48
2018 CS-03 17 23 23 31 6 0 0 40 37 35
2018 CS-04 8 24 20 40 8 0 0 32 48 25
2018 CS-05 0 15 8 46 31 0 0 15 77 13
2017 CS 23 28 23 14 10 0 2 52 25 203
2017 CS-01 34 32 13 12 6 0 3 68 19 32
2017 CS-02 20 34 24 12 7 1 1 56 19 75
2017 CS-03 23 25 30 13 5 0 4 50 19 56
2017 CS-04 20 11 21 31 18 0 0 30 49 29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 29 20 14 9 0 3 57 23 199
2019 CS-01 52 38 5 0 0 0 5 95 0 21
2019 CS-02 36 33 12 10 2 0 7 74 13 58
2019 CS-03 23 34 25 10 8 0 0 57 18 61
2019 CS-04 13 16 37 18 16 0 0 29 34 38
2019 CS-05 0 8 8 50 33 0 0 8 83 12
2018 CS 18 26 29 18 8 0 1 44 26 137
2018 CS-01 21 36 21 0 7 0 14 67 8 14
2018 CS-02 25 35 29 6 4 0 0 60 10 48
2018 CS-03 23 11 37 23 6 0 0 34 29 35
2018 CS-04 8 29 21 38 4 0 0 38 42 24
2018 CS-05 0 8 31 23 38 0 0 8 62 13
2017 CS 24 31 20 11 10 0 3 57 22 203
2017 CS-01 50 28 3 9 6 0 3 81 16 32
2017 CS-02 22 34 24 11 5 0 4 58 17 75
2017 CS-03 23 30 28 11 4 0 4 55 15 56
2017 CS-04 3 31 17 18 32 0 0 34 49 29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 31 20 17 14 1 2 49 31 200
2019 CS-01 33 43 19 0 5 0 0 76 5 21
2019 CS-02 14 45 16 10 10 2 3 62 22 58
2019 CS-03 25 18 25 18 13 0 2 43 32 61
2019 CS-04 10 26 18 26 21 0 0 36 46 39
2019 CS-05 8 0 25 42 25 0 0 8 67 12
2018 CS 15 20 31 22 12 0 1 35 34 137
2018 CS-01 23 15 8 8 38 0 8 42 50 13
2018 CS-02 25 29 31 8 6 0 0 54 15 48
2018 CS-03 14 17 26 31 11 0 0 31 43 35
2018 CS-04 0 12 44 36 8 0 0 12 44 25
2018 CS-05 0 15 46 31 8 0 0 15 38 13
2017 CS 15 25 22 15 20 1 3 41 36 202
2017 CS-01 25 25 19 16 13 0 3 51 29 32
2017 CS-02 9 28 23 12 20 1 5 40 35 74
2017 CS-03 20 23 25 18 13 0 2 43 31 56
2017 CS-04 16 14 18 14 38 0 0 30 52 29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 20 12 3 5 0 6 80 8 199
2019 CS-01 86 5 0 0 0 0 10 100 0 21
2019 CS-02 66 21 5 2 0 0 7 93 2 58
2019 CS-03 57 17 13 5 3 0 5 77 9 60
2019 CS-04 33 36 10 3 10 0 8 75 14 39
2019 CS-05 8 8 50 8 25 0 0 17 33 12
2018 CS 48 22 13 8 1 0 8 76 10 136
2018 CS-01 43 14 21 0 0 0 21 73 0 14
2018 CS-02 60 17 9 2 0 0 13 88 2 47
2018 CS-03 54 20 14 9 0 0 3 76 9 35
2018 CS-04 36 44 8 4 4 0 4 83 8 25
2018 CS-05 17 8 17 50 8 0 0 25 58 12
2017 CS 46 21 11 3 3 1 15 79 7 202
2017 CS-01 60 12 9 3 0 3 13 86 4 32
2017 CS-02 44 22 8 1 1 0 24 86 4 75
2017 CS-03 51 25 9 0 2 0 13 87 2 55
2017 CS-04 31 25 28 10 4 0 3 57 14 29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 34 12 11 4 1 1 74 15 200
2019 CS-01 57 29 0 14 0 0 0 86 14 21
2019 CS-02 47 36 5 7 2 2 2 86 9 58
2019 CS-03 41 33 13 8 5 0 0 74 13 61
2019 CS-04 28 36 10 18 5 0 3 66 24 39
2019 CS-05 0 25 50 17 8 0 0 25 25 12
2018 CS 35 23 20 15 7 0 1 59 21 137
2018 CS-01 43 14 7 21 7 0 7 62 31 14
2018 CS-02 35 31 21 8 4 0 0 67 13 48
2018 CS-03 43 17 23 11 6 0 0 60 17 35
2018 CS-04 28 32 16 16 8 0 0 60 24 25
2018 CS-05 17 0 33 42 8 0 0 17 50 12
2017 CS 33 35 16 6 8 0 1 69 14 203
2017 CS-01 32 34 16 6 13 0 0 65 19 32
2017 CS-02 29 38 13 7 11 0 3 68 18 75
2017 CS-03 44 36 14 4 2 0 0 80 5 56
2017 CS-04 31 27 28 11 3 0 0 58 13 29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 38 18 14 3 1 1 65 17 200
2019 CS-01 38 43 0 14 0 5 0 85 15 21
2019 CS-02 34 34 16 10 2 2 2 71 13 58
2019 CS-03 25 34 25 15 2 0 0 59 16 61
2019 CS-04 26 36 13 18 8 0 0 62 26 39
2019 CS-05 0 58 25 17 0 0 0 58 17 12
2018 CS 16 33 29 12 8 1 1 50 20 139
2018 CS-01 33 13 27 7 13 0 7 50 21 15
2018 CS-02 15 40 27 13 4 2 0 55 17 48
2018 CS-03 14 23 31 17 14 0 0 37 31 35
2018 CS-04 8 40 36 12 4 0 0 48 16 25
2018 CS-05 15 46 23 8 8 0 0 62 15 13
2017 CS 20 34 24 14 6 0 1 55 21 202
2017 CS-01 28 44 6 13 6 0 3 74 20 32
2017 CS-02 18 33 32 12 3 0 1 52 15 75
2017 CS-03 16 36 23 18 7 0 0 52 25 56
2017 CS-04 17 21 28 21 13 0 0 37 35 29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 35 25 11 8 2 2 56 19 200
2019 CS-01 38 48 5 5 0 5 0 90 5 21
2019 CS-02 26 38 19 7 3 2 5 69 11 58
2019 CS-03 20 31 26 13 8 2 0 52 22 61
2019 CS-04 8 23 33 18 18 0 0 31 36 39
2019 CS-05 0 25 50 8 17 0 0 25 25 12
2018 CS 15 25 29 21 8 1 1 41 29 138
2018 CS-01 27 20 20 13 7 7 7 54 23 15
2018 CS-02 19 25 35 15 6 0 0 44 21 48
2018 CS-03 12 29 24 24 12 0 0 41 35 34
2018 CS-04 12 36 16 32 4 0 0 48 36 25
2018 CS-05 0 8 54 31 8 0 0 8 38 13
2017 CS 15 33 25 15 9 0 2 49 25 203
2017 CS-01 28 41 19 6 3 0 3 71 10 32
2017 CS-02 14 39 20 15 8 0 4 55 24 75
2017 CS-03 13 30 27 22 9 0 0 43 30 56
2017 CS-04 7 16 42 14 21 0 0 23 35 29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 32 24 9 7 1 1 59 16 199
2019 CS-01 52 19 24 0 0 5 0 75 0 21
2019 CS-02 37 30 21 5 4 0 4 69 9 57
2019 CS-03 16 38 28 10 8 0 0 54 18 61
2019 CS-04 23 26 23 21 8 0 0 49 28 39
2019 CS-05 17 25 25 8 25 0 0 42 33 12
2018 CS 24 30 22 17 7 1 0 54 24 137
2018 CS-01 43 14 21 14 0 7 0 62 15 14
2018 CS-02 26 34 19 17 4 0 0 60 21 47
2018 CS-03 20 34 20 14 11 0 0 54 26 35
2018 CS-04 16 32 24 24 4 0 0 48 28 25
2018 CS-05 23 23 38 0 15 0 0 46 15 13
2017 CS 23 34 23 12 6 0 1 58 19 203
2017 CS-01 28 31 35 0 3 3 0 61 3 32
2017 CS-02 26 34 22 11 5 0 3 61 17 75
2017 CS-03 20 34 20 16 9 0 2 54 25 56
2017 CS-04 7 38 23 25 7 0 0 45 32 29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 30 12 4 6 1 1 78 10 199
2019 CS-01 57 29 10 0 0 5 0 90 0 21
2019 CS-02 44 30 14 5 5 0 2 75 11 57
2019 CS-03 44 38 11 2 5 0 0 82 7 61
2019 CS-04 56 21 10 5 8 0 0 77 13 39
2019 CS-05 42 25 17 8 8 0 0 67 17 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 31 34 20 10 5 1 1 65 15 199
2019 CS-01 38 43 10 0 5 5 0 85 5 21
2019 CS-02 41 36 12 3 3 0 3 80 7 58
2019 CS-03 32 35 22 8 3 0 0 67 12 60
2019 CS-04 21 18 33 15 13 0 0 38 28 39
2019 CS-05 17 25 17 42 0 0 0 42 42 12
2018 CS 24 28 27 12 7 1 2 53 19 139
2018 CS-01 40 13 13 13 7 7 7 62 23 15
2018 CS-02 31 25 29 4 8 0 2 57 13 48
2018 CS-03 20 31 29 11 6 0 3 53 18 35
2018 CS-04 16 40 24 8 12 0 0 56 20 25
2018 CS-05 8 23 31 38 0 0 0 31 38 13
2017 CS 30 33 21 9 6 0 1 63 15 202
2017 CS-01 40 35 15 6 3 0 0 75 9 32
2017 CS-02 24 30 27 7 9 0 3 56 16 74
2017 CS-03 32 37 18 11 2 0 0 69 13 56
2017 CS-04 28 24 25 11 13 0 0 51 24 29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 25 7 5 2 1 2 87 6 198
2019 CS-01 57 29 5 5 0 5 0 90 5 21
2019 CS-02 61 25 5 0 5 0 4 89 5 57
2019 CS-03 69 21 3 7 0 0 0 90 7 61
2019 CS-04 39 32 18 8 0 0 3 73 8 38
2019 CS-05 75 17 0 8 0 0 0 92 8 12
2018 CS 55 20 12 5 3 1 4 80 8 139
2018 CS-01 53 7 27 0 0 7 7 69 0 15
2018 CS-02 50 19 17 2 6 2 4 73 9 48
2018 CS-03 66 23 3 3 3 0 3 91 6 35
2018 CS-04 48 24 8 16 0 0 4 75 17 25
2018 CS-05 69 23 8 0 0 0 0 92 0 13
2017 CS 57 24 11 4 3 0 1 81 7 203
2017 CS-01 49 32 9 3 3 0 3 84 7 32
2017 CS-02 53 26 12 4 3 0 1 81 7 75
2017 CS-03 57 20 13 4 5 0 2 78 9 56
2017 CS-04 58 20 14 7 0 0 0 79 7 29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 12 3 2 0 2 7 95 2 200
2019 CS-01 76 14 0 0 0 5 5 100 0 21
2019 CS-02 67 16 5 2 0 3 7 92 2 58
2019 CS-03 85 5 0 0 0 0 10 100 0 61
2019 CS-04 69 18 3 5 0 0 5 92 5 39
2019 CS-05 75 8 0 8 0 0 8 91 9 12
2018 CS 65 16 9 0 2 2 6 88 2 139
2018 CS-01 60 27 0 0 0 7 7 100 0 15
2018 CS-02 54 15 10 0 6 2 13 80 7 48
2018 CS-03 69 14 11 0 0 0 6 88 0 35
2018 CS-04 76 12 8 0 0 4 0 92 0 25
2018 CS-05 77 15 8 0 0 0 0 92 0 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 11 5 2 1 2 3 93 3 199
2019 CS-01 81 14 5 0 0 0 0 95 0 21
2019 CS-02 70 16 5 4 0 2 4 91 4 57
2019 CS-03 87 3 2 0 0 3 5 98 0 61
2019 CS-04 85 3 3 5 3 0 3 89 8 39
2019 CS-05 58 33 8 0 0 0 0 92 0 12
2018 CS 72 9 6 4 1 3 5 88 5 139
2018 CS-01 73 7 0 0 0 7 13 100 0 15
2018 CS-02 69 10 8 0 4 4 4 86 5 48
2018 CS-03 74 9 3 9 0 0 6 88 9 35
2018 CS-04 80 8 4 0 0 4 4 96 0 25
2018 CS-05 62 15 8 15 0 0 0 77 15 13
2017 CS 68 16 4 3 2 1 5 89 6 204
2017 CS-01 66 13 3 3 0 6 9 93 4 32
2017 CS-02 58 21 5 5 5 0 5 83 11 76
2017 CS-03 73 13 4 4 2 0 5 90 6 56
2017 CS-04 82 14 4 0 0 0 0 96 0 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 27 4 3 1 0 2 92 4 198
2019 CS-01 76 24 0 0 0 0 0 100 0 21
2019 CS-02 68 28 0 0 0 0 4 100 0 57
2019 CS-03 62 28 3 5 0 0 2 92 5 60
2019 CS-04 59 23 8 5 3 0 3 84 8 39
2019 CS-05 25 50 17 8 0 0 0 75 8 12
2018 CS 60 24 9 2 1 1 2 87 4 139
2018 CS-01 73 13 7 0 0 0 7 93 0 15
2018 CS-02 52 27 8 6 2 2 2 83 9 48
2018 CS-03 63 31 3 0 3 0 0 94 3 35
2018 CS-04 72 12 12 0 0 0 4 88 0 25
2018 CS-05 46 38 15 0 0 0 0 85 0 13
2017 CS 56 30 7 1 1 0 5 90 3 204
2017 CS-01 56 25 3 0 0 0 15 96 0 32
2017 CS-02 59 24 8 2 3 0 4 86 5 76
2017 CS-03 56 32 7 2 0 0 4 91 2 56
2017 CS-04 51 39 11 0 0 0 0 89 0 29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 18 9 4 3 1 2 85 6 199
2019 CS-01 67 19 10 0 5 0 0 86 5 21
2019 CS-02 67 19 7 4 0 2 2 89 4 57
2019 CS-03 74 16 7 2 0 0 2 92 2 61
2019 CS-04 59 18 10 5 5 0 3 79 11 39
2019 CS-05 33 17 25 17 8 0 0 50 25 12
2018 CS 50 22 17 6 3 1 1 74 9 138
2018 CS-01 60 20 7 7 0 0 7 86 7 15
2018 CS-02 50 21 15 4 8 2 0 72 13 48
2018 CS-03 50 24 21 6 0 0 0 74 6 34
2018 CS-04 56 20 12 8 0 0 4 79 8 25
2018 CS-05 23 38 31 8 0 0 0 62 8 13
2017 CS 54 23 8 6 5 0 5 81 12 202
2017 CS-01 53 19 13 0 6 0 9 79 7 32
2017 CS-02 49 30 3 9 5 0 4 82 15 76
2017 CS-03 59 16 5 7 5 0 7 81 14 56
2017 CS-04 60 15 22 4 0 0 0 74 4 28

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 14 6 2 1 0 16 90 3 195
2019 CS-01 71 14 0 0 0 0 14 100 0 21
2019 CS-02 69 4 0 0 0 0 28 100 0 54
2019 CS-03 63 15 8 3 0 0 10 87 4 60
2019 CS-04 49 21 15 0 3 0 13 79 3 39
2019 CS-05 25 50 8 8 8 0 0 75 17 12
2018 CS 47 21 9 1 0 1 21 87 2 138
2018 CS-01 53 13 0 0 0 0 33 100 0 15
2018 CS-02 56 0 8 4 0 2 29 82 6 48
2018 CS-03 47 26 9 0 0 0 18 89 0 34
2018 CS-04 36 48 8 0 0 0 8 91 0 25
2018 CS-05 38 38 23 0 0 0 0 77 0 13
2017 CS 53 15 7 3 0 0 21 87 4 202
2017 CS-01 56 6 3 0 0 0 34 95 0 32
2017 CS-02 48 8 7 3 0 0 34 86 4 74
2017 CS-03 56 26 2 4 0 0 13 94 4 56
2017 CS-04 61 21 11 7 0 0 0 82 7 29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 13 4 2 1 0 8 93 3 197
2019 CS-01 57 24 0 0 5 0 14 94 6 21
2019 CS-02 82 4 2 0 0 0 13 98 0 56
2019 CS-03 72 16 3 3 0 0 5 93 3 61
2019 CS-04 72 13 5 5 0 0 5 89 5 39
2019 CS-05 91 0 9 0 0 0 0 91 0 11
2018 CS 63 18 9 2 0 1 7 88 2 138
2018 CS-01 67 20 7 0 0 0 7 93 0 15
2018 CS-02 66 9 13 0 0 2 11 85 0 47
2018 CS-03 57 29 3 6 0 0 6 91 6 35
2018 CS-04 72 12 8 4 0 0 4 88 4 25
2018 CS-05 46 38 15 0 0 0 0 85 0 13
2017 CS 72 13 4 3 1 0 6 90 5 203
2017 CS-01 72 6 6 6 3 0 6 83 10 32
2017 CS-02 66 14 7 4 0 0 9 88 4 76
2017 CS-03 71 16 4 4 0 0 6 92 4 55
2017 CS-04 83 14 0 0 4 0 0 96 4 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 12 5 2 2 0 4 92 3 199
2019 CS-01 67 19 5 5 5 0 0 86 10 21
2019 CS-02 77 14 2 2 2 0 4 95 4 57
2019 CS-03 79 11 3 0 2 0 5 95 2 61
2019 CS-04 74 10 13 0 0 0 3 87 0 39
2019 CS-05 83 8 8 0 0 0 0 92 0 12
2018 CS 76 12 4 2 2 1 3 92 5 139
2018 CS-01 80 13 0 0 0 0 7 100 0 15
2018 CS-02 65 15 6 4 4 4 2 84 9 48
2018 CS-03 74 14 6 0 3 0 3 91 3 35
2018 CS-04 80 12 0 4 0 0 4 96 4 25
2018 CS-05 100 0 0 0 0 0 0 100 0 13
2017 CS 59 23 5 5 3 0 5 86 8 204
2017 CS-01 43 25 6 9 6 3 6 76 17 32
2017 CS-02 52 30 5 4 4 0 4 86 8 76
2017 CS-03 66 17 4 5 0 0 7 90 6 56
2017 CS-04 75 11 7 0 4 0 4 89 4 29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 29 12 4 2 0 2 82 6 197
2019 CS-01 52 38 0 5 5 0 0 90 10 21
2019 CS-02 63 20 11 2 4 0 2 84 5 56
2019 CS-03 44 39 8 7 2 0 0 84 8 61
2019 CS-04 51 13 28 5 0 0 3 66 5 39
2019 CS-05 45 55 0 0 0 0 0 100 0 11
2018 CS 53 17 19 5 3 0 4 72 8 139
2018 CS-01 67 0 13 13 0 0 7 71 14 15
2018 CS-02 48 23 15 2 8 0 4 74 11 48
2018 CS-03 49 17 23 9 0 0 3 68 9 35
2018 CS-04 52 20 20 4 0 0 4 75 4 25
2018 CS-05 69 15 15 0 0 0 0 85 0 13
2017 CS 49 29 12 6 2 0 2 79 9 203
2017 CS-01 44 30 13 6 3 0 3 77 10 32
2017 CS-02 42 28 16 8 4 0 3 72 12 76
2017 CS-03 46 34 13 4 2 0 2 82 6 56
2017 CS-04 67 26 0 7 0 0 0 93 7 28

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 38 29 13 3 1 0 55 16 200
2019 CS-01 29 29 29 10 0 5 0 60 10 21
2019 CS-02 21 48 19 12 0 0 0 69 12 58
2019 CS-03 21 39 26 8 5 0 0 61 13 61
2019 CS-04 10 31 36 18 5 0 0 41 23 39
2019 CS-05 0 8 50 42 0 0 0 8 42 12
2018 CS 14 36 33 15 2 0 1 50 18 138
2018 CS-01 21 21 36 14 0 0 7 46 15 14
2018 CS-02 17 44 27 10 2 0 0 60 13 48
2018 CS-03 14 31 37 17 0 0 0 46 17 35
2018 CS-04 8 36 32 20 4 0 0 44 24 25
2018 CS-05 0 31 38 23 8 0 0 31 31 13
2017 CS 14 37 34 9 6 0 0 51 15 204
2017 CS-01 6 56 28 6 3 0 0 63 9 32
2017 CS-02 15 29 44 7 4 0 1 45 11 76
2017 CS-03 16 41 32 7 4 0 0 57 10 56
2017 CS-04 14 24 28 25 11 0 0 37 35 29

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 14 41 22 12 1 0 34 25 199
2019 CS-01 10 10 38 19 19 5 0 40 20 21
2019 CS-02 7 12 34 28 19 0 0 47 19 58
2019 CS-03 10 8 53 20 8 0 0 28 18 60
2019 CS-04 8 31 33 21 8 0 0 28 38 39
2019 CS-05 50 8 33 8 0 0 0 8 58 12
2018 CS 9 24 37 20 9 0 1 29 33 139
2018 CS-01 7 27 20 33 7 0 7 43 36 15
2018 CS-02 10 13 42 25 10 0 0 35 23 48
2018 CS-03 0 43 31 14 11 0 0 26 43 35
2018 CS-04 20 20 36 16 8 0 0 24 40 25
2018 CS-05 15 15 54 15 0 0 0 15 31 13
2017 CS 10 16 40 26 8 0 0 34 26 204
2017 CS-01 9 13 35 25 15 0 3 41 23 32
2017 CS-02 11 15 42 28 3 1 0 32 26 76
2017 CS-03 5 16 40 28 11 0 0 39 21 56
2017 CS-04 14 21 38 20 6 0 0 27 35 29

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 34 6 3 1 2 0 90 4 198
2019 CS-01 52 24 14 5 0 5 0 80 5 21
2019 CS-02 56 35 4 4 2 0 0 91 5 57
2019 CS-03 49 46 2 2 0 2 0 97 2 61
2019 CS-04 64 21 10 3 0 3 0 87 3 39
2019 CS-05 45 45 9 0 0 0 0 91 0 11
2018 CS 55 36 7 2 0 1 0 91 2 138
2018 CS-01 50 36 0 7 0 7 0 92 8 14
2018 CS-02 58 35 4 2 0 0 0 94 2 48
2018 CS-03 49 37 11 3 0 0 0 86 3 35
2018 CS-04 56 40 4 0 0 0 0 96 0 25
2018 CS-05 69 15 15 0 0 0 0 85 0 13
2017 CS 60 29 7 1 2 0 0 89 4 204
2017 CS-01 41 40 16 0 3 0 0 81 3 32
2017 CS-02 52 37 7 1 3 0 0 89 4 76
2017 CS-03 73 20 4 2 2 0 0 93 4 56
2017 CS-04 68 21 7 0 4 0 0 89 4 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 35 20 9 4 1 0 67 13 200
2019 CS-01 43 29 19 5 0 5 0 75 5 21
2019 CS-02 41 36 16 5 2 0 0 78 7 58
2019 CS-03 18 46 25 7 5 0 0 64 11 61
2019 CS-04 41 23 18 15 3 0 0 64 18 39
2019 CS-05 0 42 25 17 17 0 0 42 33 12
2018 CS 28 36 18 13 5 1 0 64 18 138
2018 CS-01 43 21 7 14 7 7 0 69 23 14
2018 CS-02 29 48 8 13 2 0 0 77 15 48
2018 CS-03 23 31 26 14 6 0 0 54 20 35
2018 CS-04 28 28 32 8 4 0 0 56 12 25
2018 CS-05 23 23 23 15 15 0 0 46 31 13
2017 CS 28 37 14 14 5 1 0 66 20 204
2017 CS-01 31 34 16 13 3 3 0 67 16 32
2017 CS-02 26 40 16 12 4 1 1 68 16 76
2017 CS-03 34 38 12 9 7 0 0 72 16 56
2017 CS-04 19 39 14 21 7 0 0 58 28 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 21 79 200
2019 CS-01 14 86 21
2019 CS-02 19 81 58
2019 CS-03 20 80 61
2019 CS-04 31 69 39
2019 CS-05 17 83 12
2017 CS 19 81 204
2017 CS-01 28 72 32
2017 CS-02 17 83 76
2017 CS-03 14 86 56
2017 CS-04 25 75 29
2014 CS 13 87 256
2014 CS-01 18 82 44
2014 CS-02 13 87 91
2014 CS-03 12 88 78

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 83 17 42
2019 CS-02 82 18 11
2019 CS-03 83 17 12
2019 CS-04 92 8 12
2017 CS 79 21 38
2017 CS-02 70 30 13
2014 CS 68 32 34
2014 CS-02 75 25 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 27 0 6 3 0 0 91 9 33
2019 CS-04 64 18 0 9 9 0 0 82 18 11
2017 CS 63 20 0 10 3 3 0 86 14 30
2014 CS 39 39 0 9 4 4 4 86 14 23
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 29 20 15 8 2 1 26 74 196
2019 CS-01 38 24 19 10 5 5 0 40 60 21
2019 CS-02 31 33 17 10 7 0 2 32 68 58
2019 CS-03 19 31 21 16 12 2 0 19 81 58
2019 CS-04 29 16 26 21 8 0 0 29 71 38
2019 CS-05 8 58 8 17 8 0 0 8 92 12
2018 CS 26 31 24 10 9 1 0 26 74 139
2018 CS-01 13 20 53 0 13 0 0 13 87 15
2018 CS-02 38 27 19 8 8 0 0 38 63 48
2018 CS-03 20 40 14 14 11 0 0 20 80 35
2018 CS-04 28 20 28 16 4 4 0 29 71 25
2018 CS-05 15 54 15 8 8 0 0 15 85 13
2017 CS 26 30 20 13 10 2 0 26 74 204
2017 CS-01 16 47 13 9 12 3 0 16 84 32
2017 CS-02 40 21 22 8 8 1 0 40 60 76
2017 CS-03 19 27 22 21 5 5 0 21 79 56
2017 CS-04 14 42 13 14 18 0 0 14 86 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 57 43 141
2019 CS-01 58 42 12
2019 CS-02 44 56 39
2019 CS-03 63 37 46
2019 CS-04 63 37 27
2019 CS-05 55 45 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 37 63 138
2019 CS-01 33 67 12
2019 CS-02 47 53 38
2019 CS-03 41 59 44
2019 CS-04 26 74 27
2019 CS-05 9 91 11
2018 CS 38 62 101
2018 CS-01 38 62 13
2018 CS-02 40 60 30
2018 CS-03 43 57 28
2018 CS-04 24 76 17
2018 CS-05 40 60 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 21 20 20 21 1 8 34 44 138
2019 CS-01 42 0 25 8 25 0 0 42 33 12
2019 CS-02 8 21 26 18 18 3 5 31 40 38
2019 CS-03 7 27 14 25 18 0 9 38 48 44
2019 CS-04 7 26 4 15 33 0 15 39 57 27
2019 CS-05 0 18 45 27 9 0 0 18 36 11
2018 CS 15 23 21 13 19 1 7 42 35 99
2018 CS-01 18 27 18 9 18 0 9 50 30 11
2018 CS-02 17 27 10 17 13 3 13 52 36 30
2018 CS-03 19 19 15 15 30 0 4 38 46 27
2018 CS-04 0 35 41 12 6 0 6 38 19 17
2018 CS-05 27 0 36 9 27 0 0 27 36 11
2017 CS 13 19 17 18 23 3 7 36 45 147
2017 CS-01 27 8 15 23 16 4 8 39 44 26
2017 CS-02 11 18 18 15 27 2 8 33 47 45
2017 CS-03 10 29 21 14 16 0 10 42 34 42
2017 CS-04 12 16 12 19 29 7 3 32 54 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 13 17 24 34 1 6 19 62 138
2019 CS-01 25 0 17 17 33 0 8 27 55 12
2019 CS-02 3 11 26 26 29 3 3 14 58 38
2019 CS-03 0 20 14 27 32 0 7 22 63 44
2019 CS-04 7 11 7 19 48 0 7 20 72 27
2019 CS-05 0 9 27 36 27 0 0 9 64 11
2018 CS 6 14 12 20 41 0 6 22 66 99
2018 CS-01 9 27 9 9 36 0 9 40 50 11
2018 CS-02 3 17 10 27 30 0 13 23 65 30
2018 CS-03 0 22 4 22 48 0 4 23 73 27
2018 CS-04 6 0 24 18 53 0 0 6 71 17
2018 CS-05 27 0 18 9 45 0 0 27 55 11
2017 CS 5 7 10 18 50 4 5 13 75 147
2017 CS-01 15 4 12 26 27 4 12 22 64 26
2017 CS-02 7 4 7 20 54 5 4 12 81 45
2017 CS-03 0 10 14 24 45 0 7 10 74 42
2017 CS-04 0 12 12 3 60 12 0 14 73 25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 21 13 9 17 1 5 59 27 196
2019 CS-01 43 24 5 14 5 5 5 74 21 21
2019 CS-02 38 21 14 7 13 0 7 63 21 56
2019 CS-03 27 20 20 5 25 0 2 48 31 59
2019 CS-04 33 23 10 10 18 0 5 59 30 39
2019 CS-05 42 25 0 17 17 0 0 67 33 12
2018 CS 32 19 15 9 19 2 5 54 29 139
2018 CS-01 27 13 33 13 7 7 0 43 21 15
2018 CS-02 35 19 10 6 19 0 10 60 28 48
2018 CS-03 29 20 14 3 31 3 0 50 35 35
2018 CS-04 40 20 8 16 8 4 4 65 26 25
2018 CS-05 15 23 31 0 23 0 8 42 25 13
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