2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 40 46 4 8 2 0 0 87 9 797
2019 BI-02 48 40 5 6 1 0 0 88 7 84
2019 BI-03 50 40 3 7 1 0 0 90 8 229
2019 BI-04 35 50 6 8 1 0 0 85 9 352
2019 BI-05 32 52 1 12 3 0 0 84 15 101
2017 BI 29 53 5 10 3 0 0 82 13 704
2017 BI-02 38 45 7 7 2 0 0 83 10 42
2017 BI-03 33 48 7 10 2 0 0 81 12 239
2017 BI-04 27 55 4 11 3 0 0 82 14 334
2017 BI-05 20 62 2 9 7 0 0 82 16 81
2014 BI 24 52 7 14 3 0 0 76 17 790
2014 BI-02 35 47 6 11 0 0 0 82 11 60
2014 BI-03 27 51 5 12 5 0 0 78 16 283
2014 BI-04 21 54 8 15 2 0 0 75 17 357
2014 BI-05 23 49 7 18 4 0 0 72 21 84
2011 BI 30 54 4 9 2 0 0 85 11 764
2011 BI-02 34 56 3 5 2 0 0 90 6 62
2011 BI-03 34 51 5 7 3 0 0 85 10 308
2011 BI-04 26 57 4 11 2 0 0 83 13 307
2011 BI-05 30 56 1 9 3 0 0 86 13 86
2008 BI 37 49 3 8 3 0 0 86 12 637
2008 BI-02 44 44 1 7 1 1 0 90 8 72
2008 BI-03 43 42 3 10 2 0 0 86 12 260
2008 BI-04 28 57 3 8 4 0 0 85 13 224
2008 BI-05 28 54 4 7 7 0 0 82 14 71

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 67 16 5 6 4 0 2 85 10 797
2019 BI-02 69 13 4 8 4 0 2 84 12 83
2019 BI-03 70 14 4 6 4 0 1 85 10 229
2019 BI-04 63 17 7 5 4 1 2 83 10 353
2019 BI-05 71 17 2 5 5 0 0 88 10 101
2017 BI 69 15 5 5 5 0 1 84 10 701
2017 BI-02 78 12 5 0 5 0 0 90 5 41
2017 BI-03 68 13 6 7 5 0 1 83 11 238
2017 BI-04 68 14 5 5 7 0 2 83 12 333
2017 BI-05 67 23 5 2 2 0 0 90 5 81
2014 BI 66 15 6 7 4 0 2 82 12 788
2014 BI-02 69 13 6 5 3 0 3 85 8 60
2014 BI-03 64 14 5 9 6 0 1 79 15 282
2014 BI-04 66 15 6 7 4 1 1 83 11 356
2014 BI-05 69 19 5 5 1 0 1 89 6 84
2011 BI 67 13 4 9 5 0 1 81 14 766
2011 BI-02 67 17 3 10 3 0 0 84 13 63
2011 BI-03 66 12 6 9 6 0 1 79 16 309
2011 BI-04 69 13 4 9 4 0 1 83 14 307
2011 BI-05 69 16 3 6 6 0 0 85 12 86
2008 BI 70 12 4 8 5 1 1 83 13 634
2008 BI-02 71 14 6 7 1 1 0 86 8 72
2008 BI-03 67 10 4 10 7 0 1 78 17 259
2008 BI-04 73 13 2 6 4 1 1 87 11 222
2008 BI-05 70 17 4 4 4 0 0 87 8 71

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 35 37 7 14 7 0 0 72 21 795
2019 BI-02 47 36 7 7 2 0 0 83 10 83
2019 BI-03 45 37 6 10 3 0 0 82 13 229
2019 BI-04 26 39 10 17 8 0 0 66 25 352
2019 BI-05 37 31 3 19 10 0 0 68 29 100
2017 BI 29 34 8 15 13 0 0 63 28 703
2017 BI-02 40 38 10 12 0 0 0 79 12 42
2017 BI-03 36 33 9 13 10 0 0 69 22 239
2017 BI-04 25 34 8 16 17 0 0 59 33 333
2017 BI-05 22 35 9 22 12 0 0 57 35 81
2014 BI 27 32 10 14 16 0 0 59 30 790
2014 BI-02 41 34 5 15 5 0 0 76 19 60
2014 BI-03 30 36 11 11 12 0 0 65 23 283
2014 BI-04 23 29 12 17 18 0 0 52 36 357
2014 BI-05 29 27 4 12 28 0 0 56 40 84
2011 BI 39 37 8 10 5 0 0 76 16 764
2011 BI-02 41 37 13 3 6 0 0 78 10 63
2011 BI-03 41 39 8 9 3 0 0 80 12 308
2011 BI-04 36 36 7 12 8 0 0 73 20 306
2011 BI-05 41 34 10 10 5 0 0 74 15 86

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 26 42 14 15 3 0 1 68 18 792
2019 BI-02 33 40 13 13 0 0 0 74 13 84
2019 BI-03 32 41 9 14 3 0 1 74 17 229
2019 BI-04 20 43 17 17 3 0 1 63 20 348
2019 BI-05 31 35 16 12 6 0 0 66 18 100
2018 BI 22 50 12 12 4 0 1 73 15 684
2018 BI-02 29 44 14 14 0 0 0 73 14 59
2018 BI-03 26 47 12 12 3 0 0 73 15 231
2018 BI-04 16 53 13 13 5 0 0 69 17 287
2018 BI-05 24 56 7 7 5 0 1 81 12 91
2017 BI 21 42 14 15 8 0 0 64 23 701
2017 BI-02 32 38 10 15 5 0 0 70 20 40
2017 BI-03 22 41 15 13 8 1 0 64 21 239
2017 BI-04 19 42 14 16 8 0 0 61 25 334
2017 BI-05 19 52 9 15 6 0 0 70 21 81
2014 BI 20 44 14 16 5 0 0 64 22 789
2014 BI-02 24 50 16 8 2 0 0 74 10 60
2014 BI-03 20 44 14 16 6 0 0 64 22 283
2014 BI-04 17 44 15 17 6 0 0 61 23 356
2014 BI-05 29 38 12 17 5 0 0 67 21 84
2011 BI 29 46 12 11 2 0 0 75 13 765
2011 BI-02 19 51 13 14 3 0 0 70 17 63
2011 BI-03 31 44 11 10 3 0 1 75 13 308
2011 BI-04 29 45 13 12 2 0 0 74 14 307
2011 BI-05 34 51 8 6 1 0 0 85 7 86
2008 BI 24 46 12 11 6 0 0 71 17 637
2008 BI-02 28 42 8 17 4 1 0 70 21 72
2008 BI-03 26 44 10 13 6 0 0 71 19 260
2008 BI-04 21 49 14 8 7 0 0 70 15 224
2008 BI-05 23 52 11 8 6 0 0 75 14 71

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 45 36 9 7 3 0 1 82 9 795
2019 BI-02 54 32 8 4 1 0 1 87 5 84
2019 BI-03 50 34 7 6 2 0 0 85 8 229
2019 BI-04 41 37 12 6 4 0 1 78 10 353
2019 BI-05 46 34 6 11 2 0 0 81 13 99
2017 BI 42 39 8 8 2 0 1 81 11 699
2017 BI-02 43 41 10 7 0 0 0 83 7 42
2017 BI-03 45 36 6 8 3 0 1 82 12 238
2017 BI-04 37 41 9 10 2 1 0 79 12 330
2017 BI-05 48 39 6 2 4 0 0 88 6 81
2014 BI 40 37 12 8 1 0 0 78 10 789
2014 BI-02 51 38 8 3 0 0 0 89 3 60
2014 BI-03 40 36 13 9 2 0 1 77 10 283
2014 BI-04 37 40 12 9 2 1 0 77 11 356
2014 BI-05 49 30 12 9 0 0 0 79 9 84

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 52 30 8 6 3 0 0 82 9 794
2019 BI-02 58 30 6 1 2 1 1 90 4 84
2019 BI-03 60 26 8 4 1 0 0 86 6 229
2019 BI-04 48 33 10 7 3 0 0 80 10 353
2019 BI-05 45 27 6 15 6 0 0 73 21 99
2018 BI 47 34 8 8 2 0 0 82 10 682
2018 BI-02 56 36 3 2 2 0 2 93 3 59
2018 BI-03 54 29 7 8 2 0 0 83 10 232
2018 BI-04 44 38 8 8 2 0 0 82 10 285
2018 BI-05 36 38 12 10 4 0 0 73 14 90
2017 BI 49 30 9 8 4 0 0 79 12 701
2017 BI-02 59 24 10 7 0 0 0 83 7 42
2017 BI-03 57 26 7 5 4 1 0 83 9 238
2017 BI-04 45 33 9 9 5 0 0 77 14 332
2017 BI-05 37 37 10 10 6 0 0 74 16 81
2014 BI 40 37 11 9 3 0 0 77 12 790
2014 BI-02 48 39 7 2 2 2 2 90 3 60
2014 BI-03 37 39 11 8 4 1 0 77 12 283
2014 BI-04 43 32 11 10 3 0 0 75 13 357
2014 BI-05 33 45 9 12 0 0 0 79 12 84
2011 BI 45 39 8 5 3 0 0 84 7 766
2011 BI-02 38 48 2 13 0 0 0 86 13 63
2011 BI-03 52 32 8 5 2 0 1 85 7 309
2011 BI-04 43 41 9 3 3 1 0 85 6 307
2011 BI-05 35 47 10 5 3 0 0 81 8 86

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 38 11 6 3 0 0 81 8 795
2019 BI-02 43 36 14 4 1 2 0 80 5 84
2019 BI-03 43 39 9 5 2 0 0 83 7 229
2019 BI-04 41 38 12 6 3 0 0 79 9 352
2019 BI-05 49 34 7 8 1 0 0 84 9 99
2018 BI 41 42 9 5 3 0 0 83 8 680
2018 BI-02 44 42 8 3 2 0 0 86 5 59
2018 BI-03 42 39 10 6 2 0 0 82 8 231
2018 BI-04 39 45 10 2 4 0 0 84 6 285
2018 BI-05 46 37 4 9 3 0 0 83 12 89
2017 BI 36 46 8 8 2 0 0 82 10 702
2017 BI-02 40 43 5 7 5 0 0 83 12 42
2017 BI-03 38 43 9 7 3 0 0 81 9 239
2017 BI-04 31 50 8 9 2 0 0 81 11 332
2017 BI-05 51 38 2 7 1 0 0 89 9 81
2014 BI 29 49 11 7 4 0 0 78 11 790
2014 BI-02 28 50 11 6 3 0 0 79 10 60
2014 BI-03 27 47 11 9 6 0 0 74 15 283
2014 BI-04 28 53 10 6 3 0 0 81 8 357
2014 BI-05 38 45 9 4 4 0 0 83 7 84
2011 BI 34 42 12 8 4 0 0 76 12 763
2011 BI-02 18 55 13 8 6 0 0 73 15 62
2011 BI-03 33 41 14 8 4 0 0 74 12 308
2011 BI-04 38 41 9 8 4 0 0 79 12 306
2011 BI-05 37 43 10 7 2 0 0 80 9 86
2008 BI 38 40 11 7 3 0 0 79 10 631
2008 BI-02 31 34 21 6 8 0 0 65 14 71
2008 BI-03 42 38 11 6 4 0 0 79 10 257
2008 BI-04 38 42 9 9 1 0 0 81 10 222
2008 BI-05 37 45 10 6 3 0 0 82 8 71

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 30 36 14 13 7 0 0 66 20 795
2019 BI-02 42 34 14 7 2 0 0 76 10 83
2019 BI-03 39 32 14 8 6 0 0 71 15 229
2019 BI-04 22 39 15 17 7 0 0 61 25 351
2019 BI-05 31 36 10 16 8 0 0 66 24 101
2018 BI 26 32 19 12 8 1 0 59 21 683
2018 BI-02 27 34 24 8 5 0 2 62 14 59
2018 BI-03 32 28 21 10 6 1 0 62 17 232
2018 BI-04 23 34 17 14 10 1 0 57 25 286
2018 BI-05 20 36 21 16 8 0 0 56 23 90
2017 BI 23 36 17 15 9 1 0 60 23 703
2017 BI-02 41 26 12 14 7 0 0 67 21 42
2017 BI-03 26 35 16 13 8 2 0 63 21 239
2017 BI-04 20 36 18 16 10 0 0 56 26 333
2017 BI-05 22 43 12 16 6 0 0 65 22 81
2014 BI 18 39 16 17 10 0 0 57 27 790
2014 BI-02 19 45 16 11 8 0 0 64 19 60
2014 BI-03 19 37 15 14 14 1 0 57 29 283
2014 BI-04 17 39 17 19 7 0 0 56 26 357
2014 BI-05 17 39 21 18 5 0 0 56 23 84
2011 BI 22 41 17 13 7 0 0 63 21 765
2011 BI-02 14 54 16 14 2 0 0 68 16 63
2011 BI-03 25 41 15 12 6 0 0 66 19 309
2011 BI-04 21 37 18 14 8 0 0 59 23 307
2011 BI-05 18 42 16 14 9 0 0 60 24 85

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 43 41 9 5 2 0 0 84 7 792
2019 BI-02 44 46 7 2 0 0 0 90 2 84
2019 BI-03 52 32 8 5 2 0 0 85 7 227
2019 BI-04 39 44 9 6 2 0 0 83 8 350
2019 BI-05 32 50 12 5 1 0 0 82 6 100
2018 BI 40 41 10 6 3 0 0 81 9 681
2018 BI-02 37 42 12 7 2 0 0 80 8 59
2018 BI-03 45 38 6 6 4 0 0 83 10 232
2018 BI-04 37 42 13 5 3 0 0 79 8 284
2018 BI-05 38 42 12 7 1 0 0 80 8 90
2017 BI 37 45 9 7 3 0 0 81 9 700
2017 BI-02 43 50 2 5 0 0 0 93 5 42
2017 BI-03 39 42 8 7 4 0 0 81 11 236
2017 BI-04 34 45 12 7 2 0 0 79 9 333
2017 BI-05 36 48 9 6 1 0 0 84 7 81

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 55 36 6 3 1 0 0 91 3 792
2019 BI-02 54 35 7 5 0 0 0 88 5 84
2019 BI-03 55 38 3 3 1 0 0 93 4 229
2019 BI-04 53 38 6 2 1 0 0 91 3 347
2019 BI-05 60 33 6 1 0 0 0 93 1 101
2018 BI 55 37 5 2 1 0 0 92 3 684
2018 BI-02 47 41 8 3 0 0 0 88 3 59
2018 BI-03 54 37 6 3 0 0 0 91 3 233
2018 BI-04 58 36 5 1 0 0 0 94 2 285
2018 BI-05 62 32 3 1 2 0 0 93 3 91
2017 BI 49 39 6 5 1 0 0 88 6 702
2017 BI-02 52 33 2 12 0 0 0 86 12 42
2017 BI-03 46 40 7 6 1 1 0 86 7 239
2017 BI-04 49 39 6 4 2 0 0 88 6 333
2017 BI-05 59 35 5 0 1 0 0 94 1 80
2014 BI 43 41 9 6 1 0 0 84 7 789
2014 BI-02 38 41 13 8 0 0 0 79 8 60
2014 BI-03 40 42 10 7 2 0 0 81 9 283
2014 BI-04 45 42 8 5 1 1 0 87 5 356
2014 BI-05 52 39 6 1 1 0 0 92 2 84
2011 BI 44 40 11 3 2 1 0 84 5 765
2011 BI-02 27 46 16 10 2 0 0 73 11 63
2011 BI-03 44 40 11 2 2 1 0 85 4 309
2011 BI-04 45 39 10 2 2 1 0 86 4 307
2011 BI-05 51 33 11 5 1 0 0 84 6 85
2008 BI 50 37 6 5 2 1 0 87 7 637
2008 BI-02 42 38 13 6 3 0 0 79 8 72
2008 BI-03 52 36 5 4 2 0 0 88 7 260
2008 BI-04 52 35 4 6 2 1 0 87 8 224
2008 BI-05 49 42 4 1 3 0 0 92 4 71

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 37 36 13 8 5 0 0 74 13 794
2019 BI-02 33 45 11 7 4 0 0 79 11 84
2019 BI-03 42 33 11 8 6 0 0 75 14 229
2019 BI-04 34 38 14 9 5 0 0 71 15 349
2019 BI-05 45 32 11 8 5 0 0 76 13 101
2018 BI 33 36 15 8 6 0 0 70 15 686
2018 BI-02 34 42 12 8 3 0 0 76 12 59
2018 BI-03 34 36 16 7 6 0 0 70 13 233
2018 BI-04 31 36 16 9 7 1 0 68 16 287
2018 BI-05 40 33 12 11 4 0 0 73 15 91
2017 BI 30 38 13 12 6 1 0 69 18 703
2017 BI-02 40 36 12 5 7 0 0 76 12 42
2017 BI-03 34 34 13 12 5 2 0 69 18 239
2017 BI-04 25 41 14 13 7 0 0 66 20 333
2017 BI-05 36 40 10 12 2 0 0 75 15 81

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 57 31 7 3 1 0 0 89 4 793
2019 BI-02 48 40 7 1 2 1 0 89 4 83
2019 BI-03 56 28 8 5 1 0 0 85 7 229
2019 BI-04 57 33 7 2 1 0 0 90 3 350
2019 BI-05 70 22 7 1 0 0 0 92 1 100
2018 BI 54 33 9 3 1 0 0 87 3 679
2018 BI-02 53 36 8 2 2 0 0 88 3 59
2018 BI-03 50 34 12 3 1 0 0 84 4 232
2018 BI-04 53 36 9 1 0 0 0 90 2 282
2018 BI-05 68 21 4 7 0 0 0 89 7 90
2017 BI 56 32 8 3 1 0 0 88 4 699
2017 BI-02 48 43 5 2 3 0 0 90 5 42
2017 BI-03 52 33 10 4 1 0 0 85 5 236
2017 BI-04 56 33 8 2 0 0 0 89 3 332
2017 BI-05 73 18 6 2 0 0 0 91 2 81
2014 BI 57 32 6 3 1 0 0 90 4 789
2014 BI-02 51 39 8 2 0 0 0 90 2 60
2014 BI-03 54 33 8 4 1 0 0 88 4 283
2014 BI-04 59 32 6 2 1 0 0 91 3 356
2014 BI-05 66 25 4 5 1 0 0 91 6 84
2011 BI 57 33 7 2 1 0 0 90 3 764
2011 BI-02 41 44 10 3 2 0 0 86 5 63
2011 BI-03 56 33 8 1 1 0 0 90 2 309
2011 BI-04 59 32 5 3 1 0 0 91 3 305
2011 BI-05 60 27 8 5 0 0 0 87 5 86

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 32 41 12 10 4 1 0 73 15 793
2019 BI-02 33 40 18 7 1 1 0 73 9 83
2019 BI-03 34 40 13 9 3 0 0 75 12 230
2019 BI-04 28 42 12 12 6 1 0 70 18 349
2019 BI-05 37 42 5 13 4 0 0 78 17 101
2018 BI 29 42 14 10 5 1 0 72 15 683
2018 BI-02 27 49 14 7 3 0 0 76 10 59
2018 BI-03 31 40 13 10 4 1 0 72 15 231
2018 BI-04 27 41 15 11 5 0 0 68 16 286
2018 BI-05 37 38 11 8 5 0 0 76 13 91
2017 BI 28 44 11 12 5 0 0 72 17 698
2017 BI-02 45 31 10 12 2 0 0 76 14 42
2017 BI-03 28 42 12 12 5 0 0 70 18 235
2017 BI-04 24 46 13 11 5 0 0 71 16 332
2017 BI-05 33 47 5 12 2 0 0 80 15 81
2014 BI 22 44 13 14 6 0 0 67 20 789
2014 BI-02 22 49 13 6 6 0 3 73 13 60
2014 BI-03 21 42 12 17 7 0 0 63 25 283
2014 BI-04 22 46 14 13 5 0 0 68 18 356
2014 BI-05 25 47 12 12 5 0 0 72 17 84
2011 BI 28 43 12 12 4 1 0 72 17 765
2011 BI-02 22 49 21 6 2 0 0 71 8 63
2011 BI-03 28 42 10 14 4 2 0 71 18 309
2011 BI-04 29 42 12 11 5 0 0 71 16 306
2011 BI-05 29 47 7 14 3 0 0 76 17 86

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 37 18 9 5 0 0 69 14 793
2019 BI-02 43 25 18 10 4 1 0 69 13 84
2019 BI-03 33 37 20 7 3 0 0 71 10 230
2019 BI-04 24 41 19 9 6 0 0 65 16 348
2019 BI-05 37 38 11 9 5 0 0 75 14 100
2018 BI 31 33 17 13 5 0 0 65 19 678
2018 BI-02 39 36 14 10 2 0 0 75 12 59
2018 BI-03 30 32 21 12 3 1 0 63 16 230
2018 BI-04 28 32 17 15 7 0 0 60 22 282
2018 BI-05 41 36 5 10 8 0 0 77 18 91
2017 BI 30 34 18 12 5 0 0 65 17 699
2017 BI-02 48 29 12 7 5 0 0 76 12 42
2017 BI-03 30 35 18 11 5 1 0 66 16 236
2017 BI-04 26 34 19 15 5 0 1 60 20 332
2017 BI-05 40 36 12 10 2 0 0 75 12 81
2014 BI 27 38 17 12 6 0 0 65 18 790
2014 BI-02 32 41 13 6 6 0 2 73 13 60
2014 BI-03 26 37 16 12 8 0 0 64 20 283
2014 BI-04 26 37 19 14 4 0 0 63 18 357
2014 BI-05 31 45 14 6 4 0 0 76 9 84

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 34 42 12 8 3 1 1 77 11 784
2019 BI-02 40 38 13 5 2 1 0 80 7 84
2019 BI-03 39 43 9 5 2 1 1 83 8 227
2019 BI-04 29 43 15 9 2 0 1 73 11 344
2019 BI-05 36 37 8 12 6 0 0 74 18 99
2018 BI 29 39 17 10 4 0 1 69 14 684
2018 BI-02 36 37 20 3 2 0 2 74 5 59
2018 BI-03 32 39 15 10 2 0 1 72 12 233
2018 BI-04 25 39 19 10 5 1 2 65 15 285
2018 BI-05 30 45 8 13 4 0 0 75 18 91
2017 BI 31 39 17 8 4 1 1 71 12 698
2017 BI-02 43 33 17 5 2 0 0 76 7 42
2017 BI-03 34 41 14 6 3 2 1 77 9 235
2017 BI-04 25 39 19 11 5 1 1 65 16 332
2017 BI-05 40 39 11 6 4 0 0 79 10 81
2014 BI 24 39 20 11 5 1 0 64 16 789
2014 BI-02 33 49 12 2 5 0 0 82 6 60
2014 BI-03 23 40 19 10 7 1 1 64 17 283
2014 BI-04 24 39 23 10 4 0 0 63 14 356
2014 BI-05 27 31 19 20 1 1 0 59 22 84
2011 BI 35 41 14 6 2 1 1 77 8 762
2011 BI-02 27 56 13 3 2 0 0 83 5 63
2011 BI-03 40 36 13 6 2 0 2 78 8 308
2011 BI-04 32 43 13 8 2 0 1 77 10 305
2011 BI-05 29 41 21 4 2 2 0 72 6 85

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 48 38 8 5 1 0 0 86 5 795
2019 BI-02 49 35 10 6 0 1 0 84 6 84
2019 BI-03 54 35 5 5 1 0 0 90 6 230
2019 BI-04 44 42 10 4 1 0 0 85 5 349
2019 BI-05 48 38 9 6 0 0 0 85 6 101
2018 BI 43 41 9 6 1 0 0 84 7 684
2018 BI-02 39 47 10 2 2 0 0 86 3 59
2018 BI-03 50 36 8 5 1 0 0 86 6 233
2018 BI-04 38 45 10 5 2 0 0 83 7 286
2018 BI-05 47 38 7 9 0 0 0 84 9 90
2017 BI 41 42 10 5 1 0 0 83 6 697
2017 BI-02 50 38 7 2 3 0 0 88 5 42
2017 BI-03 46 37 8 6 2 0 0 84 8 235
2017 BI-04 35 47 13 4 1 0 0 82 5 332
2017 BI-05 45 42 6 6 0 0 0 88 6 80
2014 BI 40 41 10 6 3 0 0 81 9 790
2014 BI-02 45 34 13 3 5 0 0 79 8 60
2014 BI-03 40 40 8 8 4 0 0 80 12 283
2014 BI-04 39 42 11 4 3 0 0 82 7 357
2014 BI-05 37 46 8 6 2 0 0 83 8 84
2011 BI 42 42 9 6 2 0 0 83 7 763
2011 BI-02 29 53 8 5 5 0 0 82 10 62
2011 BI-03 44 37 12 6 1 0 0 81 7 307
2011 BI-04 43 42 8 6 2 0 0 84 7 307
2011 BI-05 42 48 5 6 0 0 0 90 6 86
2008 BI 45 39 9 5 2 0 0 84 7 637
2008 BI-02 36 38 15 6 6 0 0 74 11 72
2008 BI-03 50 35 8 3 3 0 0 85 7 260
2008 BI-04 43 44 7 6 0 0 0 87 6 224
2008 BI-05 44 42 7 4 3 0 0 86 7 71

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 43 34 14 6 3 0 1 77 9 785
2019 BI-02 54 36 5 4 1 1 0 90 5 84
2019 BI-03 59 27 10 2 1 0 1 88 3 229
2019 BI-04 40 36 14 7 2 0 0 77 9 345
2019 BI-05 8 33 30 18 10 1 0 42 28 97
2018 BI 38 34 17 8 2 0 0 73 11 683
2018 BI-02 64 22 8 5 0 0 0 86 5 59
2018 BI-03 48 36 10 3 2 0 0 84 5 231
2018 BI-04 30 38 21 9 2 0 0 68 11 286
2018 BI-05 22 25 23 22 7 0 1 48 29 91
2017 BI 41 39 13 5 2 0 1 80 7 701
2017 BI-02 67 29 0 2 0 0 2 98 2 42
2017 BI-03 47 38 11 1 1 0 1 86 2 239
2017 BI-04 38 41 15 3 2 0 0 80 5 333
2017 BI-05 16 34 18 21 10 0 0 51 32 79
2014 BI 39 39 15 5 3 0 0 78 7 789
2014 BI-02 43 49 6 2 0 0 0 92 2 60
2014 BI-03 41 40 13 4 1 0 0 82 5 283
2014 BI-04 42 37 15 4 2 0 0 79 6 356
2014 BI-05 17 39 23 11 11 0 0 56 21 84
2011 BI 35 41 17 5 2 0 0 77 7 767
2011 BI-02 40 40 17 2 0 0 2 81 2 63
2011 BI-03 42 41 15 2 1 0 0 83 2 310
2011 BI-04 34 43 16 4 2 0 0 77 7 307
2011 BI-05 15 36 23 19 7 0 0 51 26 86
2008 BI 28 38 19 8 5 0 0 67 14 637
2008 BI-02 38 40 15 3 1 0 3 80 4 72
2008 BI-03 32 42 16 7 2 0 0 74 10 260
2008 BI-04 25 39 21 8 6 0 0 65 14 224
2008 BI-05 10 23 28 21 18 0 0 32 39 71

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 7 19 36 26 11 1 1 38 26 798
2019 BI-02 5 8 33 35 15 1 2 52 14 84
2019 BI-03 4 13 31 32 17 1 2 50 17 230
2019 BI-04 8 20 39 24 9 0 1 33 28 352
2019 BI-05 9 34 38 15 4 0 1 19 43 101
2018 BI 7 19 39 23 9 1 2 33 27 681
2018 BI-02 5 12 39 31 8 2 3 41 18 59
2018 BI-03 6 12 34 27 14 3 4 44 19 232
2018 BI-04 8 20 43 21 6 1 0 28 29 283
2018 BI-05 9 32 38 16 4 0 0 21 41 91
2017 BI 9 18 37 20 11 1 3 33 28 697
2017 BI-02 0 17 39 17 22 0 5 41 18 41
2017 BI-03 8 16 33 23 13 3 4 38 26 236
2017 BI-04 11 19 37 20 10 1 3 31 31 332
2017 BI-05 10 17 51 17 4 0 1 21 27 81
2014 BI 7 24 39 22 5 1 2 28 32 786
2014 BI-02 5 26 34 27 6 0 2 34 31 60
2014 BI-03 6 22 40 23 5 1 3 28 29 283
2014 BI-04 8 22 38 22 6 1 2 30 31 354
2014 BI-05 6 35 41 17 1 0 0 18 41 83
2011 BI 8 19 40 22 6 1 3 30 28 766
2011 BI-02 3 22 41 27 5 2 0 32 26 63
2011 BI-03 9 15 38 22 10 2 4 34 25 310
2011 BI-04 9 20 41 23 3 0 3 27 30 306
2011 BI-05 6 29 44 16 5 0 0 21 35 86
2008 BI 8 26 36 19 7 2 2 27 35 635
2008 BI-02 4 21 42 18 8 3 4 28 27 72
2008 BI-03 6 20 36 21 11 3 2 34 28 259
2008 BI-04 11 32 34 17 4 0 0 22 43 224
2008 BI-05 7 36 37 17 1 1 0 19 43 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 5 13 31 30 18 2 2 50 18 796
2019 BI-02 1 4 20 46 22 5 2 73 5 83
2019 BI-03 5 10 26 29 24 3 3 57 16 230
2019 BI-04 4 15 35 28 15 1 2 44 20 351
2019 BI-05 9 17 37 25 12 0 1 37 26 101
2018 BI 6 12 32 30 15 3 2 47 19 676
2018 BI-02 5 14 22 29 19 8 3 54 21 59
2018 BI-03 5 11 27 27 22 6 3 54 17 231
2018 BI-04 8 12 35 34 10 1 0 45 20 280
2018 BI-05 4 11 46 29 9 0 1 38 16 91
2017 BI 7 16 30 25 17 2 3 44 24 694
2017 BI-02 2 14 31 22 14 2 14 43 20 42
2017 BI-03 5 16 23 26 24 3 3 53 22 234
2017 BI-04 10 17 32 25 13 2 3 39 28 330
2017 BI-05 5 15 41 25 14 1 0 39 20 81
2014 BI 8 16 31 27 12 3 3 41 26 787
2014 BI-02 2 19 31 23 15 9 2 42 24 60
2014 BI-03 9 16 27 29 12 3 5 44 27 282
2014 BI-04 8 14 32 29 12 3 2 42 24 355
2014 BI-05 6 24 42 19 8 1 0 28 30 84
2011 BI 7 14 28 32 15 3 2 49 21 763
2011 BI-02 3 8 29 32 23 3 2 58 12 62
2011 BI-03 7 12 23 32 18 4 3 54 21 309
2011 BI-04 7 15 31 33 12 1 1 46 22 306
2011 BI-05 7 20 30 31 8 2 1 41 28 86
2008 BI 9 17 31 25 13 3 2 40 28 636
2008 BI-02 4 14 19 38 18 3 4 60 19 72
2008 BI-03 7 14 32 25 15 5 3 44 22 259
2008 BI-04 13 18 32 23 10 2 1 34 33 224
2008 BI-05 11 28 37 17 7 0 0 24 39 71

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 11 19 32 23 11 1 2 35 32 793
2019 BI-02 7 15 30 27 14 2 4 44 24 84
2019 BI-03 12 13 29 25 15 2 3 43 26 228
2019 BI-04 9 24 34 21 9 1 2 31 34 351
2019 BI-05 17 24 36 18 5 0 0 23 41 100
2018 BI 13 24 31 19 9 2 2 30 38 678
2018 BI-02 3 25 31 20 12 3 5 35 31 59
2018 BI-03 12 19 25 24 13 4 3 40 33 232
2018 BI-04 14 27 32 19 7 0 1 26 42 280
2018 BI-05 20 21 43 11 5 0 0 16 41 91
2017 BI 16 22 32 17 8 1 4 27 40 699
2017 BI-02 7 17 33 17 14 0 12 35 27 42
2017 BI-03 15 21 29 17 10 3 5 30 39 237
2017 BI-04 16 23 33 19 6 1 2 26 40 332
2017 BI-05 24 27 32 9 7 0 1 16 51 81
2014 BI 16 26 29 17 8 2 3 26 44 785
2014 BI-02 15 32 21 11 10 6 5 24 53 60
2014 BI-03 16 24 29 17 7 3 4 25 43 282
2014 BI-04 15 26 31 18 8 1 2 27 42 353
2014 BI-05 20 27 25 20 7 0 0 27 48 84
2011 BI 15 23 31 19 9 1 3 29 39 764
2011 BI-02 8 24 35 19 13 0 2 32 32 63
2011 BI-03 10 21 32 19 13 2 4 34 32 309
2011 BI-04 18 24 29 20 6 1 3 26 43 306
2011 BI-05 26 26 31 16 1 0 0 17 51 86
2008 BI 12 21 35 19 8 2 2 29 34 634
2008 BI-02 6 15 45 14 13 3 4 29 23 71
2008 BI-03 9 20 32 22 10 3 3 34 32 259
2008 BI-04 15 21 36 19 7 1 1 27 37 223
2008 BI-05 23 24 35 15 1 1 0 17 47 71

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 6 14 35 28 16 0 1 45 20 795
2019 BI-02 1 5 25 36 31 1 1 68 6 84
2019 BI-03 3 10 24 37 22 1 3 61 14 229
2019 BI-04 6 15 41 27 11 0 1 38 21 350
2019 BI-05 14 24 47 12 4 0 0 16 38 101
2018 BI 7 15 36 25 14 1 2 40 23 678
2018 BI-02 2 12 22 31 29 2 3 63 14 59
2018 BI-03 4 14 29 25 22 3 3 50 19 231
2018 BI-04 10 13 41 27 8 0 1 35 23 281
2018 BI-05 13 23 47 11 5 0 0 16 36 91
2017 BI 7 13 34 28 15 1 2 45 20 698
2017 BI-02 2 2 22 34 27 5 7 70 6 41
2017 BI-03 4 7 33 30 22 1 3 54 12 237
2017 BI-04 10 14 35 29 12 0 1 41 24 331
2017 BI-05 7 30 39 15 8 0 1 23 37 81
2014 BI 5 15 38 31 9 1 2 41 21 785
2014 BI-02 3 0 25 49 20 0 3 71 3 60
2014 BI-03 5 13 36 33 8 1 4 43 20 283
2014 BI-04 6 14 40 29 9 1 1 38 21 352
2014 BI-05 6 27 43 20 4 0 0 24 33 84
2011 BI 6 16 35 28 12 1 2 41 22 764
2011 BI-02 3 10 37 32 14 2 3 48 13 63
2011 BI-03 3 11 30 32 18 2 4 54 14 309
2011 BI-04 9 19 38 26 7 1 1 33 29 306
2011 BI-05 8 24 45 19 4 0 1 23 32 85
2008 BI 9 19 33 26 10 1 2 37 29 636
2008 BI-02 3 14 26 31 22 3 1 55 17 72
2008 BI-03 5 15 27 33 15 2 3 50 22 259
2008 BI-04 14 20 42 20 3 0 1 23 34 224
2008 BI-05 17 35 32 11 4 0 0 15 52 71

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 11 18 30 23 15 1 2 39 30 795
2019 BI-02 6 6 26 24 32 4 2 59 13 84
2019 BI-03 8 13 23 27 23 2 4 53 23 230
2019 BI-04 10 21 34 23 9 0 1 33 32 349
2019 BI-05 22 25 37 13 4 0 0 17 47 101
2018 BI 12 21 33 18 11 3 2 30 34 678
2018 BI-02 5 17 25 24 19 5 5 47 25 59
2018 BI-03 9 15 32 19 18 5 2 40 26 232
2018 BI-04 14 23 35 18 7 1 1 25 38 282
2018 BI-05 18 29 37 9 3 0 3 13 49 89
2017 BI 16 23 29 16 10 2 3 28 41 699
2017 BI-02 0 17 29 19 24 0 10 49 19 41
2017 BI-03 11 21 26 18 16 4 4 37 34 237
2017 BI-04 18 25 32 17 6 1 1 24 43 332
2017 BI-05 33 26 30 6 2 0 2 9 61 81
2014 BI 16 29 31 15 5 1 3 22 46 787
2014 BI-02 6 15 31 23 19 2 5 44 23 60
2014 BI-03 16 28 27 18 5 1 4 25 46 282
2014 BI-04 15 31 34 14 4 1 1 18 47 355
2014 BI-05 27 32 30 10 1 0 0 11 59 84
2011 BI 11 21 32 20 10 2 4 32 34 763
2011 BI-02 8 16 31 24 16 2 3 42 25 62
2011 BI-03 6 16 29 26 14 2 7 44 24 309
2011 BI-04 16 24 34 15 7 2 2 23 42 305
2011 BI-05 13 35 34 10 7 0 1 18 48 86
2008 BI 14 22 29 19 13 2 2 33 37 635
2008 BI-02 3 11 29 25 24 6 3 53 15 72
2008 BI-03 9 19 25 23 17 3 3 43 30 259
2008 BI-04 19 26 33 16 5 0 1 21 45 223
2008 BI-05 25 32 31 7 4 0 0 11 58 71

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 5 11 29 31 20 2 2 53 17 794
2019 BI-02 4 5 14 34 31 8 4 74 10 83
2019 BI-03 6 9 25 26 29 2 3 58 16 230
2019 BI-04 3 13 34 32 17 1 2 50 16 349
2019 BI-05 7 16 35 34 9 0 0 43 23 101
2018 BI 6 13 25 32 17 4 3 53 20 677
2018 BI-02 2 5 14 37 24 8 10 75 8 59
2018 BI-03 8 13 19 29 21 6 3 56 23 231
2018 BI-04 6 13 30 34 14 3 1 50 19 280
2018 BI-05 7 14 33 31 13 0 2 45 21 91
2017 BI 6 12 28 30 16 3 4 50 20 695
2017 BI-02 7 2 34 17 22 2 15 47 12 41
2017 BI-03 5 13 27 24 20 6 6 49 20 236
2017 BI-04 6 13 28 35 14 2 2 51 20 331
2017 BI-05 10 12 28 36 11 0 2 48 23 81
2014 BI 5 9 23 38 17 3 6 60 15 786
2014 BI-02 3 8 15 37 21 11 5 69 13 60
2014 BI-03 5 9 24 33 19 3 7 58 16 283
2014 BI-04 5 9 20 43 17 1 6 64 14 354
2014 BI-05 4 13 36 32 12 0 2 46 17 83
2011 BI 6 13 26 31 16 3 5 51 21 764
2011 BI-02 8 13 26 27 16 5 5 48 23 62
2011 BI-03 6 14 19 30 19 4 8 56 22 309
2011 BI-04 7 11 30 32 14 2 3 49 19 306
2011 BI-05 7 12 33 36 10 0 2 48 19 86
2008 BI 10 20 31 23 11 3 2 35 31 636
2008 BI-02 6 11 25 25 26 3 4 55 18 72
2008 BI-03 7 19 30 24 12 5 3 38 29 259
2008 BI-04 13 22 33 23 6 1 0 30 36 224
2008 BI-05 13 27 38 18 4 0 0 23 39 71

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 9 18 35 21 12 2 2 35 28 795
2019 BI-02 6 12 29 22 20 7 4 47 20 83
2019 BI-03 7 14 31 26 17 2 3 46 21 229
2019 BI-04 9 21 38 19 10 1 2 30 31 351
2019 BI-05 15 26 40 14 4 1 1 18 41 101
2018 BI 11 20 33 20 10 3 2 31 34 679
2018 BI-02 7 15 29 25 12 7 5 42 25 59
2018 BI-03 9 16 28 25 14 4 3 42 27 232
2018 BI-04 13 23 35 18 7 2 1 26 38 281
2018 BI-05 16 23 45 11 4 0 0 15 40 91
2017 BI 12 22 34 16 10 4 3 28 36 699
2017 BI-02 5 12 31 26 17 2 7 47 19 42
2017 BI-03 10 19 31 16 14 6 3 34 32 237
2017 BI-04 12 23 35 16 8 3 2 26 38 333
2017 BI-05 19 27 40 9 3 0 2 12 47 80
2014 BI 14 21 33 17 9 2 4 28 37 788
2014 BI-02 15 11 29 19 17 2 6 40 28 60
2014 BI-03 12 24 32 15 9 3 5 26 39 282
2014 BI-04 12 19 36 20 8 3 3 30 33 356
2014 BI-05 21 25 32 14 6 0 1 21 47 84

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 6 17 39 24 11 0 2 36 24 796
2019 BI-02 6 18 29 26 17 1 4 45 25 84
2019 BI-03 5 14 37 27 13 0 3 42 20 229
2019 BI-04 5 18 43 22 10 0 1 32 23 351
2019 BI-05 14 19 42 23 3 0 0 26 33 101
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 65 15 7 6 4 1 2 83 10 796
2019 BI-02 71 14 6 5 1 0 2 88 6 83
2019 BI-03 69 10 7 8 4 1 1 81 13 229
2019 BI-04 60 17 8 5 5 1 3 81 11 352
2019 BI-05 68 18 7 4 2 0 1 87 6 101
2017 BI 68 14 7 5 4 1 2 84 9 704
2017 BI-02 81 7 7 2 2 0 0 88 5 42
2017 BI-03 67 15 5 6 4 1 3 84 11 239
2017 BI-04 66 13 8 5 5 1 2 81 10 334
2017 BI-05 71 16 6 1 2 1 1 90 4 81
2014 BI 68 13 5 6 4 0 2 84 11 788
2014 BI-02 79 10 6 2 0 0 3 92 2 60
2014 BI-03 68 11 5 7 6 0 3 81 14 282
2014 BI-04 67 13 6 6 5 0 3 83 11 357
2014 BI-05 68 21 5 4 1 0 1 90 5 84
2011 BI 64 15 6 8 6 1 2 80 14 764
2011 BI-02 63 17 6 6 2 2 3 85 8 63
2011 BI-03 63 15 5 7 8 1 2 79 16 309
2011 BI-04 66 13 7 8 4 0 2 81 12 305
2011 BI-05 62 20 5 8 6 0 0 81 14 86
2008 BI 65 12 5 6 8 1 4 80 14 636
2008 BI-02 75 10 3 4 3 0 6 90 7 71
2008 BI-03 63 11 4 7 11 1 3 77 18 260
2008 BI-04 67 10 6 5 6 1 5 82 12 224
2008 BI-05 61 18 8 8 4 0 0 79 13 71

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 27 18 9 5 8 4 63 16 797
2019 BI-02 34 25 18 4 2 8 8 71 7 83
2019 BI-03 36 23 15 7 5 10 4 68 14 230
2019 BI-04 22 27 21 11 6 8 4 56 20 352
2019 BI-05 29 38 14 11 4 3 2 70 16 101
2018 BI 20 28 19 11 7 11 4 57 21 680
2018 BI-02 20 25 15 12 3 22 2 60 20 59
2018 BI-03 24 25 14 11 5 14 6 62 21 230
2018 BI-04 17 26 22 10 10 10 5 51 24 284
2018 BI-05 22 43 21 10 3 1 0 66 13 91
2017 BI 23 32 16 11 6 8 3 62 20 704
2017 BI-02 36 26 14 2 5 7 10 74 9 42
2017 BI-03 27 25 15 8 5 15 5 65 17 239
2017 BI-04 19 35 16 14 8 6 2 59 24 334
2017 BI-05 17 46 21 14 1 0 1 64 15 81
2014 BI 29 32 15 9 6 5 4 67 17 789
2014 BI-02 32 38 6 8 3 8 5 80 13 60
2014 BI-03 26 29 16 7 8 6 7 64 18 282
2014 BI-04 30 29 15 10 7 5 3 65 19 357
2014 BI-05 30 49 13 6 1 1 0 80 7 84

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 48 28 9 9 6 1 0 76 15 796
2019 BI-02 52 31 7 7 2 0 0 83 10 83
2019 BI-03 55 25 7 8 4 1 0 81 12 230
2019 BI-04 41 26 11 12 9 1 0 68 21 351
2019 BI-05 55 32 7 3 3 0 0 87 6 101
2018 BI 40 32 9 11 6 1 0 74 17 680
2018 BI-02 39 39 7 10 3 2 0 79 14 59
2018 BI-03 44 28 12 9 4 2 0 74 14 231
2018 BI-04 36 33 9 13 8 1 0 70 21 283
2018 BI-05 47 35 5 10 2 0 0 82 12 91
2017 BI 40 32 10 10 7 2 0 74 16 704
2017 BI-02 45 24 12 10 5 5 0 73 15 42
2017 BI-03 44 32 9 6 8 2 0 77 14 239
2017 BI-04 36 32 10 13 7 2 0 69 21 334
2017 BI-05 41 39 12 6 0 0 1 81 6 81
2014 BI 42 31 9 10 7 1 0 74 17 788
2014 BI-02 53 23 11 10 3 0 0 76 13 60
2014 BI-03 44 29 8 11 6 1 0 74 18 283
2014 BI-04 38 33 9 10 9 1 0 72 19 356
2014 BI-05 49 31 11 6 2 1 0 81 8 84

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 56 30 7 6 1 0 0 86 8 795
2019 BI-02 57 28 11 5 0 0 0 84 5 83
2019 BI-03 61 30 3 4 2 0 0 91 6 230
2019 BI-04 53 29 9 8 2 0 0 81 10 350
2019 BI-05 53 33 7 6 0 0 1 87 6 101
2018 BI 48 36 7 7 3 0 0 84 9 679
2018 BI-02 44 37 8 7 3 0 0 81 10 59
2018 BI-03 53 31 7 6 2 1 0 85 8 232
2018 BI-04 45 37 6 7 4 0 0 83 11 282
2018 BI-05 47 42 4 4 2 0 0 89 7 90
2017 BI 46 37 8 7 2 0 0 84 9 703
2017 BI-02 50 38 5 5 0 2 0 90 5 42
2017 BI-03 55 32 5 6 2 0 0 87 8 238
2017 BI-04 43 38 10 8 2 0 0 80 10 334
2017 BI-05 37 48 7 5 1 0 1 86 6 81
2014 BI 47 37 7 7 2 0 0 84 9 790
2014 BI-02 48 39 5 5 2 2 0 88 7 60
2014 BI-03 51 34 6 5 3 0 0 85 9 283
2014 BI-04 46 36 8 8 2 0 0 82 10 357
2014 BI-05 42 49 4 6 0 0 0 91 6 84

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 48 35 11 4 2 1 0 84 6 797
2019 BI-02 46 39 11 2 2 0 0 84 5 83
2019 BI-03 52 33 10 3 1 0 1 85 4 230
2019 BI-04 45 36 12 4 2 1 0 81 7 352
2019 BI-05 52 33 9 5 1 0 0 85 6 101
2018 BI 41 38 12 4 3 2 0 81 7 680
2018 BI-02 39 41 12 5 3 0 0 80 8 59
2018 BI-03 45 35 11 5 2 3 0 82 7 230
2018 BI-04 37 39 14 4 4 1 0 78 8 284
2018 BI-05 49 37 10 2 0 1 0 88 2 91
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 51 29 11 5 2 1 2 82 7 798
2019 BI-02 48 26 17 6 0 2 1 77 6 84
2019 BI-03 54 25 12 3 2 1 3 82 5 230
2019 BI-04 45 32 13 5 2 1 2 80 7 352
2019 BI-05 63 28 1 6 2 0 0 91 8 101

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 48 32 9 6 4 0 1 81 10 797
2019 BI-02 52 33 7 4 2 1 0 87 6 84
2019 BI-03 54 27 8 5 3 0 2 83 8 230
2019 BI-04 45 34 9 6 4 0 0 80 11 352
2019 BI-05 40 37 9 9 5 0 0 77 14 100
2018 BI 43 34 10 8 4 0 1 78 12 681
2018 BI-02 51 39 5 3 0 2 0 91 3 59
2018 BI-03 47 30 10 8 3 0 2 78 12 231
2018 BI-04 41 35 11 8 5 0 0 77 13 285
2018 BI-05 36 39 10 10 4 0 1 75 15 90
2017 BI 46 33 9 7 4 1 0 79 12 704
2017 BI-02 50 36 5 5 5 0 0 86 10 42
2017 BI-03 48 33 8 5 5 1 0 82 10 239
2017 BI-04 46 31 9 9 4 0 0 78 13 334
2017 BI-05 36 38 12 11 2 0 0 74 14 81
2014 BI 40 36 10 8 5 0 1 77 13 790
2014 BI-02 35 45 8 10 0 0 2 82 10 60
2014 BI-03 45 30 10 8 6 0 0 76 15 283
2014 BI-04 38 38 10 7 6 0 1 77 13 357
2014 BI-05 31 46 12 10 1 0 0 77 11 84
2011 BI 38 36 12 9 5 0 0 74 14 763
2011 BI-02 29 38 19 11 2 0 2 68 13 63
2011 BI-03 42 35 9 9 5 0 0 77 14 308
2011 BI-04 38 35 13 8 6 0 0 73 14 306
2011 BI-05 29 40 14 13 4 0 0 69 16 85
2008 BI 35 37 10 11 7 0 0 72 18 635
2008 BI-02 39 29 13 13 7 0 0 68 19 72
2008 BI-03 41 34 9 10 6 0 1 75 16 259
2008 BI-04 31 42 11 8 8 0 0 73 16 224
2008 BI-05 24 38 10 18 7 1 1 64 26 71

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 58 23 8 5 3 1 1 83 8 797
2019 BI-02 61 27 7 0 0 2 2 93 0 84
2019 BI-03 66 20 7 3 2 2 1 88 5 230
2019 BI-04 57 23 8 6 4 1 0 81 11 351
2019 BI-05 47 30 13 7 4 0 0 76 11 101
2018 BI 52 26 12 4 5 1 0 79 9 678
2018 BI-02 59 29 10 0 2 0 0 88 2 58
2018 BI-03 56 22 10 4 4 3 1 81 9 230
2018 BI-04 49 26 15 4 6 0 0 75 10 285
2018 BI-05 46 34 11 6 2 1 0 81 8 90
2017 BI 48 29 9 7 4 2 1 79 11 704
2017 BI-02 50 31 10 5 2 0 2 83 7 42
2017 BI-03 51 27 5 9 4 3 1 81 14 239
2017 BI-04 48 28 12 6 4 2 0 78 10 334
2017 BI-05 40 38 12 7 2 0 0 78 10 81
2014 BI 45 32 11 6 5 2 0 78 11 790
2014 BI-02 45 36 13 0 3 3 0 83 3 60
2014 BI-03 50 27 9 5 6 2 0 79 12 283
2014 BI-04 41 33 12 7 4 2 1 76 12 357
2014 BI-05 41 40 8 8 1 1 0 82 10 84
2011 BI 46 29 12 7 4 2 0 77 11 764
2011 BI-02 35 33 21 6 3 2 0 69 10 63
2011 BI-03 50 28 10 8 3 1 1 79 11 309
2011 BI-04 48 25 14 5 5 2 0 75 11 306
2011 BI-05 38 40 9 9 2 1 0 79 12 85
2008 BI 45 31 9 7 6 2 0 78 13 635
2008 BI-02 50 24 11 3 10 3 0 76 13 72
2008 BI-03 49 30 7 7 5 2 0 81 11 259
2008 BI-04 43 31 10 8 7 2 0 75 15 224
2008 BI-05 29 44 13 9 4 1 0 74 13 70

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 50 32 8 7 2 0 1 83 9 795
2019 BI-02 55 35 2 4 2 1 1 91 6 84
2019 BI-03 55 27 10 3 3 1 1 83 7 229
2019 BI-04 49 31 8 9 2 0 1 80 11 350
2019 BI-05 41 43 8 7 2 0 0 83 9 101
2018 BI 49 29 10 7 4 1 0 78 11 677
2018 BI-02 51 31 14 3 2 0 0 81 5 59
2018 BI-03 52 23 8 9 5 1 1 77 14 231
2018 BI-04 46 31 11 6 5 0 0 78 11 283
2018 BI-05 43 36 11 7 2 1 0 80 9 89
2017 BI 45 33 9 8 5 0 0 78 13 702
2017 BI-02 55 26 2 10 5 2 0 83 15 42
2017 BI-03 47 31 7 10 4 1 0 79 14 238
2017 BI-04 45 32 10 8 5 0 0 77 13 333
2017 BI-05 36 46 10 6 2 0 0 82 9 81
2014 BI 43 33 9 9 5 1 0 77 14 789
2014 BI-02 40 37 12 6 3 2 0 78 10 60
2014 BI-03 46 29 8 9 7 1 0 75 16 283
2014 BI-04 41 35 9 10 3 1 1 77 14 356
2014 BI-05 42 37 9 7 4 1 0 80 11 84
2011 BI 40 35 11 10 4 0 0 75 15 765
2011 BI-02 29 43 10 16 3 0 0 71 19 63
2011 BI-03 43 34 11 8 4 0 0 76 12 310
2011 BI-04 39 35 12 8 6 0 0 75 13 306
2011 BI-05 38 35 2 21 4 0 0 73 25 85
2008 BI 38 35 10 9 7 1 0 73 17 636
2008 BI-02 49 21 11 6 13 1 0 70 18 72
2008 BI-03 41 32 11 9 5 1 0 74 15 259
2008 BI-04 33 40 9 9 9 0 0 73 18 224
2008 BI-05 31 44 8 11 4 1 0 76 16 71

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 80 10 4 2 2 1 2 92 4 795
2019 BI-02 92 4 2 0 0 0 2 98 0 84
2019 BI-03 83 9 3 2 2 1 1 93 4 229
2019 BI-04 75 11 5 3 2 1 3 90 5 350
2019 BI-05 77 15 2 3 3 0 0 92 6 101
2017 BI 75 11 6 4 2 1 2 88 6 704
2017 BI-02 86 12 2 0 0 0 0 98 0 42
2017 BI-03 76 11 5 4 2 0 2 89 6 239
2017 BI-04 72 10 7 4 3 1 3 86 7 334
2017 BI-05 82 10 6 2 0 0 0 91 2 81
2014 BI 76 11 5 3 2 0 2 90 6 790
2014 BI-02 85 13 0 0 0 0 2 100 0 60
2014 BI-03 78 8 4 3 3 0 3 89 6 283
2014 BI-04 72 13 6 4 2 1 2 87 6 357
2014 BI-05 80 14 2 1 2 0 0 94 4 84
2011 BI 74 11 7 4 3 0 1 86 7 765
2011 BI-02 74 15 3 6 0 0 2 90 7 62
2011 BI-03 72 11 7 4 4 0 1 84 8 310
2011 BI-04 75 11 7 3 3 1 1 87 6 307
2011 BI-05 80 7 7 2 4 0 0 87 6 85
2008 BI 77 8 3 3 4 0 4 89 7 633
2008 BI-02 87 4 3 4 0 0 1 93 4 71
2008 BI-03 75 8 3 4 5 0 4 87 10 257
2008 BI-04 76 8 4 2 4 1 4 90 6 224
2008 BI-05 82 10 0 1 4 0 3 94 6 71

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 64 21 6 4 2 2 1 88 6 794
2019 BI-02 68 19 5 1 0 5 2 94 1 84
2019 BI-03 67 18 4 4 3 1 3 89 7 228
2019 BI-04 64 22 6 3 3 2 0 87 7 351
2019 BI-05 61 26 7 5 0 1 0 88 5 100
2017 BI 58 25 6 4 4 2 1 86 8 701
2017 BI-02 57 31 5 3 0 5 0 92 3 42
2017 BI-03 60 23 5 3 2 4 2 89 5 237
2017 BI-04 57 25 6 5 6 1 0 83 11 334
2017 BI-05 58 26 14 1 0 0 1 85 1 80
2014 BI 57 22 7 5 5 2 2 83 10 790
2014 BI-02 59 19 7 3 3 5 3 86 7 60
2014 BI-03 59 19 6 5 6 2 3 82 12 283
2014 BI-04 55 24 8 5 5 2 2 81 10 357
2014 BI-05 63 26 5 4 0 1 1 91 4 84
2011 BI 53 27 7 6 3 2 1 82 10 764
2011 BI-02 43 29 6 6 2 6 8 83 9 63
2011 BI-03 57 22 6 7 3 3 1 82 11 308
2011 BI-04 53 27 8 5 5 1 0 82 10 306
2011 BI-05 44 38 9 7 0 0 1 84 7 86

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 19 8 3 2 1 0 87 5 798
2019 BI-02 68 19 11 2 0 0 0 87 2 84
2019 BI-03 73 15 7 1 2 2 0 90 4 230
2019 BI-04 63 22 9 4 2 1 0 85 6 352
2019 BI-05 64 19 9 3 5 0 0 83 8 101
2018 BI 59 22 10 4 4 1 1 82 8 678
2018 BI-02 64 24 12 0 0 0 0 88 0 59
2018 BI-03 61 19 9 3 5 1 2 83 8 231
2018 BI-04 57 24 10 4 5 0 0 81 9 283
2018 BI-05 53 24 11 7 2 1 1 80 9 90
2017 BI 56 26 8 4 4 1 0 83 9 702
2017 BI-02 55 33 2 5 2 2 0 90 7 42
2017 BI-03 60 26 7 3 3 1 0 87 6 238
2017 BI-04 56 24 9 4 6 1 0 81 10 334
2017 BI-05 49 31 11 9 0 0 0 80 9 80

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 57 27 7 5 3 0 0 85 8 797
2019 BI-02 70 20 8 1 0 0 0 90 1 84
2019 BI-03 61 27 5 3 3 0 0 89 6 230
2019 BI-04 54 28 8 6 3 0 0 82 9 352
2019 BI-05 51 31 10 4 4 0 0 82 8 100
2018 BI 51 27 12 6 4 0 0 78 10 678
2018 BI-02 61 27 12 0 0 0 0 88 0 59
2018 BI-03 55 26 10 6 3 0 1 81 9 231
2018 BI-04 47 29 13 6 5 0 0 76 11 284
2018 BI-05 47 26 11 10 4 0 1 74 15 89
2017 BI 52 28 8 7 5 0 0 80 12 702
2017 BI-02 62 21 7 7 2 0 0 83 10 42
2017 BI-03 56 27 5 7 5 1 0 84 11 238
2017 BI-04 51 28 9 6 7 0 0 78 13 334
2017 BI-05 39 36 11 11 2 0 0 75 14 80
2014 BI 50 27 9 9 5 0 0 78 14 790
2014 BI-02 46 39 8 3 3 0 0 85 6 60
2014 BI-03 55 23 6 8 7 0 0 78 15 283
2014 BI-04 48 28 10 9 5 0 0 76 14 357
2014 BI-05 45 31 12 11 1 0 0 76 12 84

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 23 51 8 10 3 1 3 78 14 121
2019 BI-05 25 49 10 9 2 0 4 78 11 91
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 31 32 16 8 4 8 0 69 13 794
2019 BI-02 43 29 13 2 1 12 0 81 4 84
2019 BI-03 40 34 11 4 3 7 1 81 8 230
2019 BI-04 26 31 20 9 5 9 0 62 16 352
2019 BI-05 27 32 13 17 5 6 0 62 24 98
2018 BI 28 29 20 9 5 9 0 62 16 684
2018 BI-02 31 34 12 8 2 14 0 75 12 59
2018 BI-03 33 26 18 7 5 11 1 67 14 233
2018 BI-04 23 29 25 8 7 7 0 57 16 287
2018 BI-05 29 30 17 18 3 3 0 61 22 90
2017 BI 24 33 16 11 5 11 0 64 18 704
2017 BI-02 36 24 12 7 2 19 0 74 12 42
2017 BI-03 27 38 11 6 5 13 0 75 13 239
2017 BI-04 19 31 19 12 6 12 0 57 20 334
2017 BI-05 25 32 18 20 5 0 0 57 25 81
2014 BI 24 31 19 10 5 11 0 62 17 789
2014 BI-02 40 26 10 6 3 13 2 77 11 60
2014 BI-03 29 29 17 7 7 11 0 65 16 283
2014 BI-04 18 34 21 12 4 12 0 58 18 356
2014 BI-05 23 34 24 13 4 2 0 59 17 84
2011 BI 24 29 19 11 8 9 0 58 20 762
2011 BI-02 16 45 15 8 6 8 2 68 16 62
2011 BI-03 31 28 19 7 4 11 1 66 13 307
2011 BI-04 20 26 23 12 11 8 0 50 25 306
2011 BI-05 19 31 14 21 8 7 0 54 31 86

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 26 37 17 12 6 2 0 64 18 789
2019 BI-02 39 29 20 5 2 5 0 71 8 83
2019 BI-03 32 37 14 11 3 3 0 71 14 228
2019 BI-04 22 36 20 12 7 2 0 60 20 351
2019 BI-05 20 41 13 14 11 0 0 61 26 98
2018 BI 21 34 19 16 7 2 0 57 23 680
2018 BI-02 27 36 17 14 3 3 0 65 18 59
2018 BI-03 27 35 15 14 6 3 1 64 20 229
2018 BI-04 17 33 23 17 9 2 0 51 26 287
2018 BI-05 19 39 14 20 8 0 0 58 28 90
2017 BI 18 35 20 15 8 4 0 55 24 703
2017 BI-02 36 24 22 2 7 10 0 66 11 42
2017 BI-03 21 38 18 12 7 4 0 62 20 239
2017 BI-04 14 34 22 19 8 4 0 49 28 333
2017 BI-05 20 36 21 15 7 0 1 56 22 81
2014 BI 19 31 21 16 8 4 0 53 25 789
2014 BI-02 25 33 21 5 5 10 2 65 11 60
2014 BI-03 22 32 16 15 11 4 0 56 27 282
2014 BI-04 16 33 22 19 6 4 0 51 26 356
2014 BI-05 22 25 31 17 6 0 0 47 23 84
2011 BI 18 34 21 14 10 2 0 53 25 763
2011 BI-02 16 41 24 10 8 0 2 58 18 63
2011 BI-03 24 31 21 14 7 3 0 57 21 307
2011 BI-04 14 34 21 15 13 3 0 50 29 306
2011 BI-05 14 37 20 17 10 1 0 52 28 86
2008 BI 19 37 19 15 8 3 0 57 23 635
2008 BI-02 19 47 21 6 3 4 0 70 9 72
2008 BI-03 26 37 17 11 5 3 0 65 17 259
2008 BI-04 13 35 20 20 10 1 0 49 31 223
2008 BI-05 11 34 17 23 13 1 1 46 36 71

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 20 32 21 14 6 7 0 57 21 790
2019 BI-02 27 23 19 10 2 19 0 62 15 84
2019 BI-03 24 37 17 10 3 8 0 67 14 230
2019 BI-04 18 31 23 14 8 6 0 52 24 349
2019 BI-05 14 33 21 22 8 1 0 47 31 98
2018 BI 14 31 22 18 7 7 0 49 28 683
2018 BI-02 17 32 24 14 2 12 0 56 17 59
2018 BI-03 19 33 17 16 5 10 1 58 23 232
2018 BI-04 11 29 27 18 10 5 0 41 30 287
2018 BI-05 13 33 19 26 7 2 0 48 33 90
2017 BI 13 26 25 20 7 9 0 43 30 702
2017 BI-02 26 14 26 17 0 17 0 48 20 42
2017 BI-03 15 26 23 17 8 12 0 46 28 239
2017 BI-04 11 25 27 22 8 7 0 39 32 332
2017 BI-05 11 32 23 23 7 1 1 44 32 81
2014 BI 12 28 24 18 9 8 0 44 29 790
2014 BI-02 24 28 18 10 5 15 2 61 17 60
2014 BI-03 14 29 19 16 12 10 0 48 31 283
2014 BI-04 9 29 27 21 6 8 0 41 30 356
2014 BI-05 10 26 34 18 10 2 0 37 28 84
2011 BI 12 33 24 18 9 5 0 47 28 763
2011 BI-02 14 32 22 11 11 10 0 51 25 63
2011 BI-03 17 33 23 15 6 7 0 53 23 307
2011 BI-04 8 33 25 19 10 4 0 43 31 306
2011 BI-05 6 31 22 29 9 2 0 38 39 86
2008 BI 9 34 22 19 8 8 0 47 29 635
2008 BI-02 10 36 22 21 3 8 0 50 26 72
2008 BI-03 13 35 21 14 5 12 0 55 21 258
2008 BI-04 6 33 23 21 13 4 0 41 35 224
2008 BI-05 4 28 21 28 15 3 0 33 45 71

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 18 32 20 17 9 4 0 51 27 794
2019 BI-02 24 25 23 13 6 10 0 54 21 84
2019 BI-03 20 36 15 17 8 4 0 59 25 230
2019 BI-04 16 28 24 19 10 3 0 45 30 352
2019 BI-05 11 43 21 12 11 1 0 55 24 98
2018 BI 15 29 20 20 13 3 0 45 34 681
2018 BI-02 10 32 29 15 5 8 0 46 22 59
2018 BI-03 19 30 16 19 12 3 0 50 33 232
2018 BI-04 13 25 22 21 17 2 0 38 39 285
2018 BI-05 16 38 13 23 7 3 0 55 31 90
2017 BI 12 31 19 22 12 5 0 45 35 703
2017 BI-02 17 29 24 17 2 12 0 51 22 42
2017 BI-03 15 31 18 20 10 6 0 49 32 239
2017 BI-04 8 29 19 25 15 4 0 39 42 333
2017 BI-05 13 41 20 21 6 0 0 53 27 81
2014 BI 11 32 22 21 11 3 0 45 32 790
2014 BI-02 17 34 25 13 6 3 2 54 20 60
2014 BI-03 12 32 20 18 14 3 0 46 33 283
2014 BI-04 8 31 23 26 9 3 0 41 36 356
2014 BI-05 14 38 25 13 7 2 0 54 21 84
2011 BI 11 30 18 25 12 4 0 43 38 763
2011 BI-02 14 25 19 24 8 10 0 44 35 63
2011 BI-03 13 31 19 22 10 5 0 47 34 308
2011 BI-04 9 29 18 26 15 3 0 39 42 305
2011 BI-05 7 33 17 30 10 2 0 40 42 86
2008 BI 12 34 19 22 11 3 0 47 34 637
2008 BI-02 14 40 17 17 6 7 0 58 24 72
2008 BI-03 17 33 18 19 10 3 0 52 29 260
2008 BI-04 7 35 18 24 13 3 0 43 39 224
2008 BI-05 4 28 23 31 13 1 0 33 44 71

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 27 15 5 2 8 1 76 7 798
2019 BI-02 54 14 18 2 0 12 0 77 3 84
2019 BI-03 47 23 13 5 2 8 2 78 7 230
2019 BI-04 39 31 14 5 3 8 1 77 8 352
2019 BI-05 38 33 22 5 1 2 0 72 6 101
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 45 16 8 2 2 0 74 10 796
2019 BI-02 36 38 15 7 0 4 0 77 7 84
2019 BI-03 31 46 11 9 2 1 0 77 12 229
2019 BI-04 23 47 18 8 2 2 0 71 10 352
2019 BI-05 27 50 12 8 3 0 0 77 11 100
2018 BI 24 43 19 10 3 1 0 68 13 677
2018 BI-02 19 53 19 8 2 0 0 71 10 59
2018 BI-03 28 41 15 12 2 3 0 71 14 229
2018 BI-04 20 43 24 8 4 0 0 63 13 283
2018 BI-05 31 43 13 8 4 0 0 74 12 90
2017 BI 23 44 17 10 3 2 0 69 14 702
2017 BI-02 31 40 14 10 2 2 0 73 12 42
2017 BI-03 25 49 10 9 3 3 0 76 13 237
2017 BI-04 21 41 22 12 3 2 0 63 15 334
2017 BI-05 25 47 20 7 1 0 0 72 9 81
2014 BI 21 43 19 11 3 2 0 65 15 790
2014 BI-02 30 42 16 10 0 2 0 73 10 60
2014 BI-03 26 43 17 10 4 1 0 69 14 283
2014 BI-04 16 42 21 14 3 4 0 60 18 357
2014 BI-05 18 46 21 9 4 1 0 65 13 84
2011 BI 23 45 19 10 3 1 0 68 13 765
2011 BI-02 19 49 21 8 2 2 0 69 10 63
2011 BI-03 29 40 17 10 2 2 0 71 12 309
2011 BI-04 19 48 22 8 4 1 0 67 11 306
2011 BI-05 16 45 14 21 3 0 0 62 24 86

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 35 21 17 7 6 0 52 26 792
2019 BI-02 14 33 23 10 5 16 0 56 17 83
2019 BI-03 20 39 14 15 6 6 1 63 22 230
2019 BI-04 10 34 23 19 8 5 0 47 29 347
2019 BI-05 8 37 22 20 11 3 0 46 32 101

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 27 37 17 9 4 4 1 68 14 792
2019 BI-02 30 35 18 5 4 5 2 71 9 82
2019 BI-03 31 35 14 8 5 4 3 71 14 229
2019 BI-04 23 39 19 11 4 5 1 65 15 349
2019 BI-05 33 40 18 8 2 0 0 72 10 101
2018 BI 27 39 15 9 5 3 1 69 15 679
2018 BI-02 22 32 24 15 5 2 0 55 21 59
2018 BI-03 29 40 11 9 4 6 2 74 14 232
2018 BI-04 22 41 17 11 6 2 1 65 17 282
2018 BI-05 43 34 16 2 4 0 0 78 7 90
2017 BI 26 41 12 10 5 5 1 72 15 702
2017 BI-02 17 29 26 12 2 10 5 53 17 42
2017 BI-03 29 42 10 8 4 5 2 76 13 238
2017 BI-04 24 41 13 11 6 5 0 68 18 333
2017 BI-05 33 49 5 6 2 2 1 86 9 81
2014 BI 29 37 13 10 4 6 1 71 15 791
2014 BI-02 24 44 15 10 3 5 0 71 14 60
2014 BI-03 30 34 12 12 4 7 1 69 17 283
2014 BI-04 28 38 14 9 5 6 1 70 15 357
2014 BI-05 36 45 12 5 1 1 0 82 6 84
2011 BI 24 37 14 13 5 7 1 66 19 766
2011 BI-02 16 40 14 19 3 8 0 60 24 63
2011 BI-03 27 31 14 14 5 9 1 64 20 309
2011 BI-04 22 38 15 11 6 7 1 65 18 307
2011 BI-05 28 48 7 13 5 0 0 76 17 86
2008 BI 22 33 16 14 8 7 1 60 23 637
2008 BI-02 24 31 13 19 4 10 0 60 26 72
2008 BI-03 23 30 15 13 8 8 2 60 23 260
2008 BI-04 17 36 16 15 10 6 0 57 26 224
2008 BI-05 28 41 14 7 6 3 1 72 13 71

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 28 39 20 8 2 3 1 69 10 794
2019 BI-02 34 36 17 5 2 6 0 74 8 83
2019 BI-03 36 36 16 5 2 3 1 76 7 229
2019 BI-04 22 38 24 10 3 3 0 62 13 350
2019 BI-05 29 44 15 11 1 1 0 73 12 101
2018 BI 29 38 20 7 4 1 0 68 11 677
2018 BI-02 29 41 17 7 2 5 0 73 9 59
2018 BI-03 32 37 19 7 3 1 0 70 11 230
2018 BI-04 24 39 22 9 5 1 0 64 14 282
2018 BI-05 38 36 20 4 1 0 0 75 5 91

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 15 20 20 16 13 15 2 42 34 796
2019 BI-02 22 22 23 8 7 17 1 53 19 83
2019 BI-03 18 20 20 12 9 17 4 48 26 229
2019 BI-04 11 18 19 19 17 16 1 35 43 352
2019 BI-05 15 30 20 18 12 5 1 47 32 101
2018 BI 14 20 19 18 15 13 2 40 38 680
2018 BI-02 22 15 19 15 12 15 2 45 33 59
2018 BI-03 14 24 15 11 14 19 2 49 32 231
2018 BI-04 10 16 22 23 18 10 1 29 46 283
2018 BI-05 20 27 16 18 12 4 2 51 32 91
2017 BI 12 20 18 20 13 15 2 39 40 701
2017 BI-02 12 17 19 15 15 17 5 38 37 41
2017 BI-03 11 19 13 19 12 22 4 40 42 239
2017 BI-04 11 20 20 21 15 12 1 35 41 332
2017 BI-05 16 27 18 22 7 6 3 47 32 81
2014 BI 10 17 19 19 17 16 2 33 44 790
2014 BI-02 17 11 23 23 11 15 0 33 40 60
2014 BI-03 10 14 18 16 19 20 3 31 46 283
2014 BI-04 8 18 18 21 18 15 2 32 47 356
2014 BI-05 18 23 26 15 10 6 2 44 27 84
2011 BI 9 18 18 18 15 19 2 35 42 765
2011 BI-02 6 21 19 16 11 19 6 37 37 62
2011 BI-03 10 17 17 17 12 24 2 37 39 309
2011 BI-04 7 18 18 19 19 17 2 31 47 307
2011 BI-05 12 24 19 17 15 9 3 41 37 86

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 15 32 20 18 12 3 0 49 31 795
2019 BI-02 20 30 23 10 14 2 0 52 25 83
2019 BI-03 17 33 17 17 12 4 0 52 30 230
2019 BI-04 13 27 23 22 13 2 0 42 35 351
2019 BI-05 18 45 15 14 8 0 0 63 22 100
2018 BI 17 29 19 19 13 3 0 47 33 677
2018 BI-02 20 15 20 25 12 7 0 38 40 59
2018 BI-03 20 30 16 16 13 4 0 53 31 232
2018 BI-04 15 25 21 23 14 1 0 41 38 279
2018 BI-05 14 44 23 10 8 1 0 59 18 91
2017 BI 15 27 18 23 14 3 0 43 38 703
2017 BI-02 29 14 19 19 14 5 0 45 35 42
2017 BI-03 17 26 15 22 15 4 0 45 39 239
2017 BI-04 11 26 21 25 15 3 0 38 41 333
2017 BI-05 16 38 17 20 7 1 0 55 27 81
2014 BI 13 28 20 20 16 2 0 43 37 790
2014 BI-02 12 32 16 19 13 5 2 48 35 60
2014 BI-03 15 24 17 20 22 1 1 40 43 282
2014 BI-04 13 29 24 21 11 3 0 42 33 357
2014 BI-05 14 37 19 15 14 0 0 51 30 84
2011 BI 22 37 16 15 9 1 0 60 24 766
2011 BI-02 22 27 21 19 10 2 0 50 29 63
2011 BI-03 23 37 13 17 8 2 1 61 26 309
2011 BI-04 20 37 19 13 10 1 0 57 23 307
2011 BI-05 26 47 10 9 8 0 0 72 17 86
2008 BI 22 38 16 13 9 2 0 61 22 637
2008 BI-02 25 40 18 10 4 3 0 67 14 72
2008 BI-03 28 33 13 15 9 2 0 63 24 260
2008 BI-04 15 40 21 12 11 1 0 56 23 224
2008 BI-05 20 46 17 11 6 0 0 66 17 71

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 15 25 18 18 22 2 1 41 41 796
2019 BI-02 21 15 23 18 18 5 0 39 38 84
2019 BI-03 16 26 14 21 18 3 1 44 41 229
2019 BI-04 12 23 17 18 26 2 1 36 46 351
2019 BI-05 18 37 22 11 12 0 1 55 23 101
2018 BI 17 23 15 21 20 3 1 42 43 679
2018 BI-02 19 15 15 24 22 5 0 36 48 59
2018 BI-03 19 24 10 23 17 6 2 46 43 232
2018 BI-04 14 22 18 19 24 1 1 37 44 281
2018 BI-05 23 29 16 18 12 1 1 53 30 91
2017 BI 14 20 16 24 22 3 1 36 48 700
2017 BI-02 21 7 24 17 26 5 0 30 45 42
2017 BI-03 13 21 12 27 22 5 0 35 51 239
2017 BI-04 12 18 16 27 24 3 1 31 53 330
2017 BI-05 20 36 20 10 12 1 1 57 23 81
2014 BI 10 19 14 25 28 4 1 30 56 791
2014 BI-02 11 16 12 23 28 8 3 30 57 60
2014 BI-03 10 13 13 25 36 3 0 24 63 283
2014 BI-04 9 21 15 26 23 4 2 33 52 357
2014 BI-05 9 26 20 20 23 0 1 36 43 84
2011 BI 15 29 16 19 18 3 1 46 38 760
2011 BI-02 5 35 14 21 19 6 0 42 42 63
2011 BI-03 15 27 13 24 18 2 1 43 44 306
2011 BI-04 18 28 18 15 19 2 0 47 35 305
2011 BI-05 16 35 21 13 12 1 1 53 25 85
2008 BI 22 33 13 17 14 0 1 55 31 637
2008 BI-02 29 35 7 18 8 1 1 66 27 72
2008 BI-03 25 32 13 15 14 1 0 57 30 260
2008 BI-04 17 32 14 19 17 0 1 50 36 224
2008 BI-05 17 39 17 14 11 0 1 57 26 71

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 49 26 13 5 4 1 3 78 9 796
2019 BI-02 61 18 12 1 2 2 2 84 4 83
2019 BI-03 55 22 12 1 6 0 4 80 7 230
2019 BI-04 48 28 11 6 4 1 3 79 10 351
2019 BI-05 33 34 21 10 1 0 2 68 11 101

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 44 16 14 6 10 3 8 66 18 793
2019 BI-02 40 14 19 7 7 8 4 62 16 83
2019 BI-03 51 17 12 4 5 3 8 76 11 228
2019 BI-04 39 15 13 7 15 2 9 62 24 351
2019 BI-05 47 16 19 5 8 0 6 66 14 101

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 36 29 19 8 5 2 2 67 13 794
2019 BI-02 43 18 27 7 2 2 0 63 10 83
2019 BI-03 43 29 16 4 4 1 3 75 9 230
2019 BI-04 29 30 21 10 5 2 2 62 16 350
2019 BI-05 41 33 16 6 1 1 2 76 7 100

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 34 22 18 12 8 3 3 59 21 790
2019 BI-02 36 12 25 10 12 4 1 51 23 81
2019 BI-03 40 17 19 9 7 3 3 62 18 229
2019 BI-04 28 23 18 15 9 3 4 55 26 349
2019 BI-05 41 30 15 6 3 1 4 75 9 100

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 46 18 14 6 6 6 6 71 13 794
2019 BI-02 47 14 17 7 8 4 2 65 17 83
2019 BI-03 51 16 13 2 6 5 7 76 9 229
2019 BI-04 40 19 13 10 6 6 6 67 18 350
2019 BI-05 53 19 16 1 4 4 3 78 5 101

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 75 12 5 1 1 2 4 93 2 790
2019 BI-02 65 22 8 2 0 2 0 89 2 83
2019 BI-03 76 10 4 2 1 3 4 92 3 230
2019 BI-04 76 10 5 1 1 2 6 93 2 346
2019 BI-05 80 11 2 1 0 2 4 97 1 100

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 71 10 5 2 4 5 3 89 6 792
2019 BI-02 78 7 7 1 2 2 1 88 4 81
2019 BI-03 78 5 4 1 3 4 4 90 5 229
2019 BI-04 66 13 4 3 4 7 3 88 8 351
2019 BI-05 74 9 7 1 2 5 2 89 3 100

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 77 8 3 1 1 2 8 94 3 793
2019 BI-02 80 5 5 1 2 2 5 91 4 83
2019 BI-03 79 7 1 1 1 3 8 97 2 228
2019 BI-04 72 11 3 1 1 1 9 93 3 351
2019 BI-05 87 5 2 0 0 1 5 98 0 100

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 16 43 20 11 4 6 1 63 16 796
2019 BI-02 13 38 25 11 6 7 0 55 18 84
2019 BI-03 21 40 22 9 1 6 1 66 11 230
2019 BI-04 12 44 17 13 5 8 1 61 20 351
2019 BI-05 20 49 16 9 4 2 0 70 13 100
2018 BI 18 34 24 12 6 6 0 55 19 682
2018 BI-02 12 34 36 3 7 8 0 50 11 59
2018 BI-03 18 34 27 9 5 8 0 56 15 232
2018 BI-04 17 33 21 17 8 4 0 52 25 284
2018 BI-05 25 37 19 11 5 2 0 64 17 91
2017 BI 14 33 25 14 7 7 0 51 23 703
2017 BI-02 17 31 29 12 5 7 0 51 18 42
2017 BI-03 16 30 26 12 6 10 0 51 21 239
2017 BI-04 12 32 25 17 9 6 0 47 27 333
2017 BI-05 20 48 18 11 2 0 0 68 14 81

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 33 43 13 6 3 2 0 77 9 794
2019 BI-02 35 48 12 1 2 1 0 84 4 83
2019 BI-03 40 41 10 6 2 1 0 82 8 229
2019 BI-04 29 40 17 7 4 3 0 71 11 350
2019 BI-05 29 48 15 6 1 2 0 78 7 101
2018 BI 40 37 12 5 4 2 0 78 9 685
2018 BI-02 41 39 14 0 3 3 0 82 4 59
2018 BI-03 45 33 10 5 4 3 0 81 9 233
2018 BI-04 36 38 14 6 4 1 0 76 11 286
2018 BI-05 41 40 12 5 2 0 0 80 8 91
2017 BI 35 43 11 7 2 2 0 80 9 703
2017 BI-02 50 26 14 2 0 7 0 82 3 42
2017 BI-03 40 42 6 7 3 2 0 84 9 238
2017 BI-04 29 46 15 7 2 1 0 76 9 334
2017 BI-05 38 46 6 7 1 1 0 85 9 81
2014 BI 40 39 11 5 2 3 0 81 8 791
2014 BI-02 50 41 5 2 2 2 0 92 4 60
2014 BI-03 41 37 12 5 2 3 0 80 8 283
2014 BI-04 37 41 13 4 2 3 0 80 7 357
2014 BI-05 42 40 7 8 2 0 0 82 11 84
2011 BI 34 41 13 7 3 3 0 77 10 762
2011 BI-02 29 46 8 13 2 3 0 77 15 63
2011 BI-03 40 35 12 7 3 3 1 78 10 308
2011 BI-04 31 41 15 7 3 2 0 74 10 304
2011 BI-05 28 53 12 5 1 1 0 82 6 86

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 34 13 4 2 4 1 80 6 796
2019 BI-02 48 31 11 5 4 2 0 80 9 84
2019 BI-03 50 31 10 3 0 4 1 86 4 230
2019 BI-04 37 36 16 5 1 5 1 77 7 350
2019 BI-05 45 37 16 1 2 0 0 81 3 101
2018 BI 41 35 12 5 2 5 0 80 7 683
2018 BI-02 36 39 8 2 3 12 0 85 6 59
2018 BI-03 46 30 12 5 3 4 0 80 8 233
2018 BI-04 39 37 14 5 2 4 0 79 7 286
2018 BI-05 44 37 7 8 3 1 0 82 11 90
2017 BI 38 37 15 3 2 4 0 79 5 704
2017 BI-02 45 29 19 0 2 5 0 77 2 42
2017 BI-03 40 39 9 2 3 7 0 85 5 239
2017 BI-04 34 36 21 4 2 3 0 73 6 334
2017 BI-05 44 43 6 2 1 2 0 90 4 81
2014 BI 46 33 12 2 2 5 0 83 5 790
2014 BI-02 46 36 12 0 0 6 0 88 0 60
2014 BI-03 48 30 12 2 2 5 0 82 5 283
2014 BI-04 45 34 12 2 2 5 0 83 4 357
2014 BI-05 49 31 13 5 2 0 0 80 7 84

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 51 33 9 3 2 1 0 85 5 798
2019 BI-02 64 25 7 2 1 0 0 89 4 84
2019 BI-03 59 29 7 2 1 1 0 90 4 230
2019 BI-04 43 37 12 4 3 1 0 81 7 352
2019 BI-05 52 34 7 6 1 0 0 86 7 101
2018 BI 46 35 9 5 4 1 0 82 9 680
2018 BI-02 43 45 5 2 3 2 0 89 5 58
2018 BI-03 50 34 6 6 2 1 0 85 8 231
2018 BI-04 43 35 10 6 6 0 0 78 12 286
2018 BI-05 50 33 11 3 2 0 0 83 6 90
2017 BI 41 41 10 5 2 0 0 82 8 704
2017 BI-02 50 33 10 5 2 0 0 83 7 42
2017 BI-03 49 37 6 5 2 1 0 86 8 239
2017 BI-04 35 46 13 5 2 0 0 80 7 334
2017 BI-05 40 41 11 7 1 0 0 80 9 81
2014 BI 45 38 9 5 3 1 0 84 7 790
2014 BI-02 54 36 5 3 2 0 0 90 5 60
2014 BI-03 44 37 10 5 4 0 0 82 9 283
2014 BI-04 43 41 9 3 2 2 0 86 5 357
2014 BI-05 47 32 12 8 0 0 0 80 8 83
2011 BI 40 37 14 6 2 1 0 78 8 765
2011 BI-02 38 35 16 6 5 0 0 73 11 63
2011 BI-03 46 35 11 4 2 2 0 83 6 309
2011 BI-04 35 40 15 8 3 0 0 75 10 306
2011 BI-05 41 33 17 7 2 0 0 73 9 86
2008 BI 36 38 14 7 4 1 0 75 11 636
2008 BI-02 45 35 11 1 4 3 0 83 6 71
2008 BI-03 43 33 13 5 4 1 0 77 10 260
2008 BI-04 26 45 15 12 2 0 0 71 14 224
2008 BI-05 30 42 14 7 7 0 0 72 14 71

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 43 34 15 6 3 1 0 77 8 795
2019 BI-02 54 27 13 2 2 1 0 82 5 84
2019 BI-03 48 36 9 3 3 1 0 85 6 229
2019 BI-04 36 34 20 7 2 1 0 70 9 350
2019 BI-05 45 36 9 8 3 0 0 80 11 101
2018 BI 39 33 17 6 4 1 0 72 10 685
2018 BI-02 46 29 20 0 5 0 0 75 5 59
2018 BI-03 44 30 15 6 4 1 0 74 10 233
2018 BI-04 33 35 20 6 5 1 0 69 12 286
2018 BI-05 35 41 13 8 2 1 0 77 10 91
2017 BI 35 38 18 5 4 1 0 73 9 701
2017 BI-02 43 38 12 5 0 2 0 83 5 42
2017 BI-03 42 34 13 6 5 0 0 76 11 239
2017 BI-04 29 39 22 5 4 1 0 68 9 331
2017 BI-05 31 46 17 4 2 0 0 77 6 81
2014 BI 29 40 18 8 4 1 0 69 12 790
2014 BI-02 42 34 15 6 2 2 0 77 8 60
2014 BI-03 30 36 18 10 5 1 0 66 15 282
2014 BI-04 26 44 18 8 3 1 0 71 11 357
2014 BI-05 31 38 20 7 4 0 0 69 11 84
2011 BI 33 38 18 6 3 1 0 71 10 765
2011 BI-02 30 44 17 3 5 0 0 75 8 63
2011 BI-03 38 37 17 6 3 1 0 75 8 309
2011 BI-04 30 36 20 8 4 2 0 67 13 306
2011 BI-05 31 41 20 5 3 0 0 72 8 86

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 37 41 12 6 3 1 0 79 10 788
2019 BI-02 47 36 10 4 2 1 0 84 6 83
2019 BI-03 45 39 6 6 2 1 0 85 8 230
2019 BI-04 31 43 16 6 4 0 0 74 10 345
2019 BI-05 37 38 12 9 3 0 0 76 12 99
2018 BI 37 38 15 7 4 0 0 75 11 680
2018 BI-02 39 44 12 0 3 2 0 84 3 59
2018 BI-03 43 33 15 6 3 0 0 76 9 233
2018 BI-04 32 39 15 9 5 0 0 71 14 282
2018 BI-05 33 43 15 7 1 1 0 77 8 91
2017 BI 32 41 16 7 4 0 0 73 11 703
2017 BI-02 38 40 12 7 0 2 0 80 7 42
2017 BI-03 38 38 11 6 5 1 0 78 11 239
2017 BI-04 26 42 20 9 3 0 0 68 12 333
2017 BI-05 31 46 17 4 2 0 0 77 6 81
2014 BI 28 40 17 11 4 0 0 68 15 790
2014 BI-02 43 34 11 8 3 0 0 77 11 60
2014 BI-03 29 37 16 13 5 0 0 66 18 282
2014 BI-04 24 44 18 11 2 1 0 68 13 357
2014 BI-05 30 39 19 7 4 0 1 70 11 84
2011 BI 29 41 17 10 3 0 0 70 13 764
2011 BI-02 25 41 19 8 6 0 0 67 14 63
2011 BI-03 34 39 17 8 2 0 0 73 10 309
2011 BI-04 26 42 17 11 3 1 0 69 14 305
2011 BI-05 24 42 17 13 3 0 0 66 16 86
2008 BI 30 42 14 10 4 0 0 71 14 636
2008 BI-02 35 36 14 11 4 0 0 71 15 72
2008 BI-03 37 38 13 8 3 0 0 75 12 260
2008 BI-04 21 47 17 11 4 0 0 68 15 224
2008 BI-05 24 46 10 14 6 0 0 70 20 70

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 38 28 16 9 5 4 0 68 15 798
2019 BI-02 36 24 25 6 5 4 1 63 11 84
2019 BI-03 43 27 13 8 5 3 0 72 14 230
2019 BI-04 35 30 16 10 6 3 0 67 16 352
2019 BI-05 35 31 20 12 2 1 0 66 14 101
2018 BI 36 26 19 10 5 4 0 64 15 683
2018 BI-02 32 29 20 8 5 5 0 64 14 59
2018 BI-03 41 24 19 8 5 4 0 67 13 232
2018 BI-04 32 27 20 10 6 5 0 62 17 286
2018 BI-05 35 29 18 12 4 1 1 65 17 91
2017 BI 30 29 18 11 6 5 0 62 18 702
2017 BI-02 36 31 22 10 0 2 0 68 10 42
2017 BI-03 33 29 14 9 8 7 0 67 18 239
2017 BI-04 28 29 20 13 6 4 1 59 20 333
2017 BI-05 30 31 20 15 2 1 0 62 18 80
2014 BI 28 29 17 14 7 4 1 60 22 790
2014 BI-02 40 28 16 10 6 0 0 68 16 60
2014 BI-03 27 27 18 13 10 4 0 57 24 283
2014 BI-04 27 32 17 15 4 4 1 62 21 357
2014 BI-05 29 28 18 12 7 5 1 60 21 83
2011 BI 28 29 19 11 7 5 0 60 19 766
2011 BI-02 21 30 22 11 8 8 0 55 21 63
2011 BI-03 30 27 18 12 8 5 0 60 20 309
2011 BI-04 27 31 20 10 7 5 0 61 18 307
2011 BI-05 29 29 19 15 3 2 2 61 20 86
2008 BI 27 30 19 13 6 6 1 61 19 637
2008 BI-02 29 29 14 10 10 8 0 64 21 72
2008 BI-03 30 28 18 12 5 6 0 62 18 260
2008 BI-04 23 32 18 14 6 6 1 59 22 224
2008 BI-05 30 28 24 11 3 1 3 60 15 71
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 BI 15 48 37 798
2019 BI-02 24 35 42 84
2019 BI-03 17 50 33 230
2019 BI-04 11 49 39 352
2019 BI-05 17 46 38 101
2018 BI 16 44 40 682
2018 BI-02 17 36 47 59
2018 BI-03 16 45 39 232
2018 BI-04 14 45 41 285
2018 BI-05 20 46 34 91
2017 BI 16 50 34 702
2017 BI-02 22 31 48 42
2017 BI-03 16 48 36 239
2017 BI-04 14 53 33 333
2017 BI-05 23 50 27 80
2014 BI 16 49 34 790
2014 BI-02 18 50 32 60
2014 BI-03 17 43 40 283
2014 BI-04 15 56 28 356
2014 BI-05 15 43 42 84
2011 BI 21 47 32 764
2011 BI-02 35 37 29 63
2011 BI-03 19 50 31 309
2011 BI-04 19 48 33 306
2011 BI-05 22 42 35 85

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 BI 17 38 23 3 10 9 119
2019 BI-02 0 30 10 0 45 15 20
2019 BI-03 10 41 28 3 8 10 39
2019 BI-04 28 36 28 0 0 8 39
2019 BI-05 24 41 12 18 0 6 17
2018 BI 19 40 24 6 2 9 110
2018 BI-02 0 40 30 10 10 10 10
2018 BI-03 16 43 30 5 3 3 37
2018 BI-04 15 40 23 10 0 13 40
2018 BI-05 44 39 6 0 0 11 18
2017 BI 16 47 23 4 2 9 113
2017 BI-03 8 53 37 0 0 3 38
2017 BI-04 26 36 19 6 0 13 47
2017 BI-05 17 61 6 0 0 17 18
2014 BI 15 48 20 12 9999 6 128
2014 BI-02 9 36 36 0 9999 18 11
2014 BI-03 4 56 23 12 9999 4 48
2014 BI-04 22 44 15 15 9999 5 55
2014 BI-05 31 46 15 8 9999 0 13
2011 BI 11 43 29 9 9999 8 160
2011 BI-02 0 27 45 14 9999 14 22
2011 BI-03 3 41 39 10 9999 7 59
2011 BI-04 19 47 19 8 9999 7 59
2011 BI-05 21 58 11 5 9999 5 19
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 35 52 7 5 1 1 0 87 6 797
2019 BI-02 19 65 10 6 0 0 0 85 6 84
2019 BI-03 33 47 9 6 3 1 0 81 10 230
2019 BI-04 36 53 5 5 0 1 0 90 5 352
2019 BI-05 47 46 4 4 0 0 0 92 4 101

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 62 24 8 2 1 4 0 90 2 797
2019 BI-02 61 26 6 0 0 6 1 94 0 84
2019 BI-03 67 19 6 1 0 6 1 92 2 230
2019 BI-04 59 27 7 3 0 3 0 89 3 352
2019 BI-05 64 20 12 1 2 1 0 85 3 101
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 794
2019 BI-02 7 93 83
2019 BI-03 7 93 229
2019 BI-04 13 87 351
2019 BI-05 15 85 100
2018 BI 12 88 681
2018 BI-02 8 92 59
2018 BI-03 11 89 230
2018 BI-04 14 86 286
2018 BI-05 8 92 91

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 49 51 84
2019 BI-03 59 41 17
2019 BI-04 52 48 44
2018 BI 46 54 80
2018 BI-03 36 64 25
2018 BI-04 44 56 41

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 54 46 84
2019 BI-03 47 53 17
2019 BI-04 61 39 44
2018 BI 70 30 80
2018 BI-04 66 34 41

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 10 90 84
2019 BI-03 0 100 17
2019 BI-05 33 67 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 84
2019 BI-03 0 100 17
2019 BI-04 0 100 44
2018 BI 0 100 80
2018 BI-03 0 100 25
2018 BI-04 0 100 41

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 84
2019 BI-03 0 100 17
2019 BI-04 0 100 44

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 29 71 82
2019 BI-03 29 71 17
2019 BI-04 23 77 43
2018 BI 30 70 80
2018 BI-03 32 68 25
2018 BI-04 27 73 41

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 23 77 82
2019 BI-04 28 72 43
2018 BI 34 66 80
2018 BI-03 32 68 25
2018 BI-04 34 66 41

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 37 63 82
2019 BI-03 41 59 17
2019 BI-04 40 60 43
2018 BI 48 53 80
2018 BI-03 44 56 25
2018 BI-04 49 51 41

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 34 66 82
2019 BI-03 41 59 17
2019 BI-04 40 60 43
2018 BI 35 65 80
2018 BI-03 32 68 25
2018 BI-04 37 63 41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 24 76 82
2019 BI-04 30 70 43
2018 BI 29 71 80
2018 BI-03 20 80 25
2018 BI-04 32 68 41

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 51 49 82
2019 BI-03 47 53 17
2019 BI-04 53 47 43
2018 BI 50 50 80
2018 BI-03 56 44 25
2018 BI-04 44 56 41

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 26 74 82
2019 BI-03 29 71 17
2019 BI-04 21 79 43
2018 BI 31 69 80
2018 BI-03 32 68 25
2018 BI-04 32 68 41

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 82
2019 BI-03 0 100 17
2019 BI-04 0 100 43

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 82
2019 BI-05 0 100 14
2018 BI 6 94 80

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 15 85 82
2019 BI-04 16 84 43
2018 BI 16 84 80
2018 BI-04 22 78 41

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 38 62 82
2019 BI-03 41 59 17
2019 BI-04 44 56 43
2018 BI 45 55 80
2018 BI-03 56 44 25
2018 BI-04 44 56 41

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 18 82 82
2019 BI-04 16 84 43
2018 BI 21 79 80
2018 BI-04 20 80 41

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 13 87 82
2019 BI-04 16 84 43
2018 BI 11 89 80

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 54 46 81
2019 BI-03 29 71 17
2019 BI-04 71 29 42
2018 BI 48 53 80
2018 BI-03 44 56 25
2018 BI-04 44 56 41

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 20 80 81
2019 BI-04 19 81 42
2019 BI-05 36 64 14
2018 BI 20 80 80
2018 BI-04 20 80 41

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 6 94 81

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 12 88 81
2019 BI-04 14 86 42
2018 BI 13 88 80
2018 BI-03 20 80 25

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 81
2019 BI-03 0 100 17
2019 BI-04 12 88 42
2018 BI 14 86 80
2018 BI-03 20 80 25

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 6 94 81
2019 BI-05 0 100 14

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 81
2018 BI 9 91 80
2018 BI-04 15 85 41

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 81
2019 BI-03 0 100 17
2019 BI-04 12 88 42
2018 BI 9 91 80

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 30 70 81
2019 BI-03 53 47 17
2019 BI-04 21 79 42
2018 BI 35 65 80
2018 BI-03 44 56 25
2018 BI-04 34 66 41

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 75
2018 BI 9 91 76

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 27 73 75
2018 BI 22 78 76
2018 BI-03 25 75 24
2018 BI-04 18 82 39

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 8 92 75

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 12 88 75
2018 BI 7 93 76

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 75

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 75
2018 BI 9 91 76
2018 BI-03 21 79 24

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 7 93 75
2018 BI 8 92 76

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 29 71 75
2018 BI 28 72 76
2018 BI-03 42 58 24
2018 BI-04 23 77 39

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 40 60 75
2018 BI 46 54 76
2018 BI-03 54 46 24
2018 BI-04 41 59 39

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 49 51 75
2019 BI-05 36 64 14
2018 BI 57 43 76
2018 BI-03 58 42 24
2018 BI-04 64 36 39

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 8 92 75
2018 BI 16 84 76
2018 BI-03 21 79 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 12 88 794
2019 BI-02 11 89 84
2019 BI-03 10 90 230
2019 BI-04 14 86 349
2019 BI-05 12 88 101

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 14 18 6 5 36 8 47 20 797
2019 BI-02 14 10 15 2 4 44 11 53 13 84
2019 BI-03 14 11 13 5 3 41 12 54 19 229
2019 BI-04 11 14 19 7 7 36 6 43 24 352
2019 BI-05 14 26 27 4 6 18 6 52 13 101
2018 BI 11 13 21 6 6 35 8 41 21 681
2018 BI-02 7 22 17 5 2 37 10 55 13 59
2018 BI-03 11 12 14 6 6 39 13 47 24 233
2018 BI-04 10 11 25 7 8 37 3 34 25 284
2018 BI-05 19 19 31 7 2 15 8 49 11 91
2017 BI 11 15 18 6 7 35 8 46 22 704
2017 BI-02 19 12 10 5 2 40 12 65 15 42
2017 BI-03 12 11 11 5 5 42 14 52 24 239
2017 BI-04 10 14 23 6 8 34 5 40 23 334
2017 BI-05 11 27 25 6 6 22 3 51 16 81
2014 BI 11 12 16 6 4 38 12 47 21 791
2014 BI-02 11 11 13 5 5 32 22 50 22 60
2014 BI-03 12 6 12 5 4 43 17 45 24 283
2014 BI-04 10 13 18 8 6 38 8 42 24 357
2014 BI-05 16 34 20 7 0 20 2 65 9 84

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 30 30 19 5 3 12 1 70 9 798
2019 BI-02 38 26 15 4 4 13 0 74 8 84
2019 BI-03 39 27 15 5 2 11 2 75 8 230
2019 BI-04 24 33 22 5 4 13 1 65 10 352
2019 BI-05 34 32 20 7 3 4 1 69 10 101
2018 BI 25 32 21 6 4 12 1 65 11 683
2018 BI-02 34 24 17 3 3 19 0 71 8 59
2018 BI-03 27 32 19 4 5 12 1 68 10 233
2018 BI-04 21 31 24 6 6 12 0 60 13 286
2018 BI-05 31 36 18 11 0 3 1 70 11 91
2017 BI 25 33 18 6 4 14 0 68 11 702
2017 BI-02 21 26 22 2 0 29 0 66 3 42
2017 BI-03 31 31 12 7 4 15 1 73 13 239
2017 BI-04 22 31 22 6 5 14 0 62 12 334
2017 BI-05 25 51 14 5 3 3 0 78 8 79
2014 BI 20 25 18 7 3 24 3 62 13 789
2014 BI-02 18 23 18 3 3 32 3 62 10 60
2014 BI-03 22 19 17 7 3 27 4 60 15 283
2014 BI-04 18 26 20 7 4 23 3 59 14 356
2014 BI-05 29 39 17 7 1 7 0 73 9 84
2011 BI 26 30 20 6 2 16 0 66 10 764
2011 BI-02 30 27 25 5 2 11 0 64 7 63
2011 BI-03 29 24 19 5 2 20 1 67 9 308
2011 BI-04 23 31 20 6 3 17 0 65 11 306
2011 BI-05 20 48 20 7 2 3 0 70 10 86
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 8 92 795
2019 BI-02 6 94 84
2019 BI-03 6 94 229
2019 BI-04 10 90 350
2019 BI-05 9 91 101
2018 BI 7 93 681
2018 BI-03 6 94 232
2018 BI-04 8 92 285

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 36 64 64
2019 BI-04 35 65 34
2018 BI 23 77 48
2018 BI-04 22 78 23

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 69 31 64
2019 BI-04 76 24 34
2018 BI 83 17 48

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 64
2019 BI-03 0 100 14
2019 BI-04 0 100 34
2018 BI 0 100 48
2018 BI-03 0 100 15
2018 BI-04 0 100 23

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 64

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 64

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 27 73 64
2019 BI-04 35 65 34
2018 BI 37 63 49
2018 BI-03 40 60 15
2018 BI-04 35 65 23

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 23 77 64
2019 BI-04 32 68 34
2018 BI 35 65 49
2018 BI-03 40 60 15
2018 BI-04 26 74 23

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 14 86 64
2019 BI-04 21 79 34
2018 BI 24 76 49
2018 BI-04 30 70 23

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 9 91 64

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 25 75 64
2019 BI-04 26 74 34
2018 BI 16 84 49

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 25 75 64
2019 BI-04 29 71 34
2018 BI 12 88 49

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 13 88 64
2018 BI 12 88 49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 64
2019 BI-03 0 100 14
2019 BI-04 0 100 34
2018 BI 0 100 49
2018 BI-03 0 100 15
2018 BI-04 0 100 23

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 11 89 64
2018 BI 18 82 49

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 0 100 64
2019 BI-03 0 100 14
2019 BI-04 0 100 34
2018 BI 0 100 49
2018 BI-03 0 100 15
2018 BI-04 0 100 23

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 14 86 64
2019 BI-04 15 85 34
2018 BI 16 84 49
2018 BI-04 22 78 23

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 30 70 63
2019 BI-04 39 61 33
2018 BI 27 73 49
2018 BI-03 40 60 15
2018 BI-04 22 78 23

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 10 90 63
2018 BI 12 88 49

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 8 92 63
2018 BI 16 84 49

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 57 43 63
2019 BI-03 50 50 14
2019 BI-04 55 45 33
2018 BI 53 47 49
2018 BI-03 47 53 15
2018 BI-04 57 43 23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 10 90 797
2019 BI-02 6 94 84
2019 BI-03 8 92 230
2019 BI-04 12 88 351
2019 BI-05 11 89 101

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 14 12 19 4 3 40 9 49 14 791
2019 BI-02 14 12 14 1 1 46 11 61 6 83
2019 BI-03 14 8 18 2 2 44 12 51 9 227
2019 BI-04 13 12 20 5 5 39 7 46 17 350
2019 BI-05 14 21 25 5 3 26 6 51 12 100
2018 BI 11 10 23 4 3 41 7 41 14 679
2018 BI-02 5 20 20 2 3 39 10 50 10 59
2018 BI-03 11 8 17 3 3 47 11 44 15 229
2018 BI-04 11 7 26 5 3 43 3 35 16 286
2018 BI-05 14 18 28 4 1 26 9 49 8 90
2017 BI 11 15 19 4 3 39 8 49 14 703
2017 BI-02 12 14 12 5 2 33 21 58 16 42
2017 BI-03 13 10 13 4 2 45 13 56 14 239
2017 BI-04 8 15 23 5 4 41 4 42 16 333
2017 BI-05 15 28 25 2 1 25 4 60 5 81
2014 BI 10 14 15 2 3 44 11 54 12 790
2014 BI-02 5 15 15 2 5 41 19 48 16 60
2014 BI-03 8 11 13 2 3 47 16 51 14 282
2014 BI-04 11 16 15 2 3 46 8 57 11 357
2014 BI-05 19 14 25 4 1 31 6 53 8 84

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 33 30 17 4 2 14 1 73 7 796
2019 BI-02 36 31 17 1 2 13 0 77 4 84
2019 BI-03 41 25 14 3 2 14 1 78 5 229
2019 BI-04 28 30 19 6 2 13 1 68 9 351
2019 BI-05 33 36 15 6 3 8 0 74 10 101
2018 BI 26 30 22 5 3 13 1 65 9 682
2018 BI-02 27 31 24 2 3 14 0 67 6 59
2018 BI-03 27 27 21 4 4 15 2 65 9 233
2018 BI-04 22 32 24 5 3 14 0 64 9 284
2018 BI-05 33 32 19 9 1 4 2 69 11 91
2017 BI 28 33 17 4 2 16 1 73 7 700
2017 BI-02 29 21 17 2 0 26 5 72 3 42
2017 BI-03 32 30 14 4 2 17 1 76 7 239
2017 BI-04 25 34 18 4 2 16 0 71 8 331
2017 BI-05 32 41 16 5 0 6 0 77 5 81
2014 BI 21 27 19 3 3 25 3 67 8 791
2014 BI-02 10 31 21 2 5 27 5 59 9 60
2014 BI-03 24 22 16 2 3 29 4 69 8 283
2014 BI-04 19 28 20 3 3 24 2 65 8 357
2014 BI-05 31 36 21 2 1 8 0 73 4 84
2011 BI 32 34 14 3 2 14 0 77 6 763
2011 BI-02 35 35 11 6 3 10 0 77 11 63
2011 BI-03 33 28 15 3 2 19 0 75 6 308
2011 BI-04 30 35 16 3 2 14 0 76 5 305
2011 BI-05 34 50 10 2 0 2 1 87 2 86
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 20 31 23 13 12 1 1 52 25 796
2019 BI-02 31 27 24 10 8 0 0 58 18 84
2019 BI-03 26 33 20 9 10 1 1 61 19 230
2019 BI-04 16 30 23 17 14 0 0 47 30 350
2019 BI-05 14 33 26 12 15 0 1 47 27 101
2018 BI 14 28 24 12 20 1 2 43 33 681
2018 BI-02 21 24 26 9 17 0 3 46 27 58
2018 BI-03 17 32 19 12 17 1 1 50 30 231
2018 BI-04 10 22 27 13 26 0 2 33 40 285
2018 BI-05 12 40 26 8 12 1 1 53 20 91
2017 BI 16 29 21 13 20 0 2 46 33 699
2017 BI-02 14 33 12 19 19 2 0 49 39 42
2017 BI-03 13 26 25 14 18 0 3 41 34 239
2017 BI-04 17 30 19 12 21 0 2 47 33 330
2017 BI-05 20 30 16 15 18 0 1 51 33 80

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 16 32 26 17 10 0 1 48 27 798
2019 BI-02 30 32 21 10 6 1 0 63 16 84
2019 BI-03 24 40 19 10 6 0 1 65 15 230
2019 BI-04 12 30 28 19 11 0 0 42 30 352
2019 BI-05 3 17 33 29 19 0 0 20 48 101
2018 BI 11 27 28 20 12 1 0 39 33 681
2018 BI-02 27 25 31 8 5 2 2 54 14 59
2018 BI-03 17 29 28 18 6 1 0 47 25 231
2018 BI-04 7 29 27 21 16 0 0 36 37 284
2018 BI-05 3 15 30 30 22 0 0 19 52 91
2017 BI 12 29 28 17 13 0 1 42 30 702
2017 BI-02 17 52 17 10 5 0 0 69 14 42
2017 BI-03 15 34 31 12 6 0 2 50 18 238
2017 BI-04 11 25 29 17 17 0 0 37 35 333
2017 BI-05 5 19 22 31 23 0 0 24 54 81

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 25 32 25 10 6 0 1 58 17 793
2019 BI-02 41 33 14 7 1 2 1 76 9 83
2019 BI-03 39 32 20 4 4 0 2 73 7 228
2019 BI-04 19 34 26 12 8 0 1 54 20 350
2019 BI-05 7 26 36 21 11 0 0 33 32 101
2018 BI 21 32 23 13 9 1 1 54 22 678
2018 BI-02 37 27 20 7 3 3 2 68 11 59
2018 BI-03 29 35 19 10 5 2 0 65 15 231
2018 BI-04 14 33 26 13 12 0 1 49 25 283
2018 BI-05 8 23 29 24 14 0 1 31 39 90
2017 BI 19 34 23 12 8 0 3 55 21 698
2017 BI-02 29 50 12 0 2 0 7 85 3 42
2017 BI-03 28 35 19 10 3 1 5 66 14 238
2017 BI-04 16 32 26 14 10 0 2 49 24 330
2017 BI-05 6 31 30 17 14 0 1 38 32 80

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 24 27 24 12 10 1 2 53 22 790
2019 BI-02 35 21 26 8 5 4 1 59 14 84
2019 BI-03 34 32 19 5 7 0 3 68 12 227
2019 BI-04 21 28 24 14 11 1 2 50 25 348
2019 BI-05 9 23 28 21 19 0 0 32 40 100
2018 BI 17 30 24 13 12 2 2 49 26 681
2018 BI-02 31 28 29 3 5 2 2 61 9 58
2018 BI-03 24 31 20 11 10 3 1 57 22 232
2018 BI-04 14 27 27 14 14 1 2 43 29 284
2018 BI-05 4 33 23 21 14 1 3 39 37 91
2017 BI 16 25 25 15 14 2 3 43 31 702
2017 BI-02 26 36 14 5 14 0 5 65 20 42
2017 BI-03 19 25 29 12 7 3 4 47 21 238
2017 BI-04 14 26 23 18 16 2 2 41 35 333
2017 BI-05 6 22 24 16 31 0 1 29 47 81

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 47 28 11 5 3 0 6 80 8 791
2019 BI-02 60 21 8 1 1 1 7 88 3 84
2019 BI-03 60 23 6 2 1 0 8 90 3 228
2019 BI-04 46 31 11 4 3 0 5 81 7 349
2019 BI-05 16 36 26 14 7 0 0 53 21 99
2018 BI 42 26 13 7 4 1 7 74 12 681
2018 BI-02 63 24 5 0 2 3 3 93 2 59
2018 BI-03 53 21 8 5 2 2 9 83 7 232
2018 BI-04 37 31 13 6 4 0 8 74 11 283
2018 BI-05 15 27 25 14 13 0 4 45 29 91
2017 BI 36 26 15 5 4 1 13 72 10 700
2017 BI-02 45 31 2 5 0 5 12 91 6 42
2017 BI-03 43 25 12 2 1 0 16 82 4 238
2017 BI-04 35 25 17 7 3 1 12 69 11 333
2017 BI-05 20 33 20 9 15 0 3 55 25 79

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 29 32 19 11 7 0 1 62 18 792
2019 BI-02 37 30 22 6 4 1 0 68 10 83
2019 BI-03 37 32 17 8 4 0 2 70 12 229
2019 BI-04 27 35 19 10 9 0 1 62 19 349
2019 BI-05 14 27 24 27 8 0 0 41 35 100
2018 BI 26 33 19 14 8 0 1 59 22 682
2018 BI-02 39 29 15 7 8 2 0 69 16 59
2018 BI-03 32 33 16 13 4 1 0 66 17 232
2018 BI-04 24 34 19 13 8 0 2 59 22 284
2018 BI-05 11 27 29 19 14 0 0 38 33 91
2017 BI 24 33 24 12 7 0 0 57 19 700
2017 BI-02 36 33 17 10 5 0 0 69 14 42
2017 BI-03 30 29 26 11 5 0 0 59 15 237
2017 BI-04 22 35 22 14 8 0 0 56 22 333
2017 BI-05 10 39 29 10 12 0 0 49 22 80

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 27 37 20 8 5 0 2 65 14 793
2019 BI-02 36 37 18 7 2 0 0 73 10 84
2019 BI-03 39 33 15 4 4 1 3 75 9 228
2019 BI-04 21 37 23 11 5 0 2 59 17 349
2019 BI-05 15 46 23 10 6 0 1 61 16 101
2018 BI 23 36 25 9 5 1 1 60 14 682
2018 BI-02 29 36 24 5 3 2 2 67 9 59
2018 BI-03 31 30 24 10 2 2 1 63 12 231
2018 BI-04 19 39 25 8 8 1 1 58 17 285
2018 BI-05 13 43 24 11 7 0 2 57 18 91
2017 BI 23 34 26 10 5 1 1 58 15 700
2017 BI-02 38 31 17 10 2 2 0 71 12 42
2017 BI-03 29 35 20 10 4 1 1 66 14 238
2017 BI-04 20 32 29 10 7 1 1 53 17 332
2017 BI-05 10 42 34 7 5 0 1 53 13 80

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 25 35 21 11 5 0 2 62 17 791
2019 BI-02 29 42 17 10 4 0 0 70 13 84
2019 BI-03 37 33 18 7 2 0 2 73 9 228
2019 BI-04 22 37 19 12 7 1 2 61 20 348
2019 BI-05 13 25 35 18 9 0 1 38 27 101
2018 BI 22 32 26 12 5 1 1 56 18 681
2018 BI-02 24 38 26 7 2 2 2 64 9 58
2018 BI-03 32 26 25 9 4 2 1 60 14 232
2018 BI-04 18 38 23 13 7 0 1 57 21 284
2018 BI-05 13 23 40 18 5 0 1 37 23 91
2017 BI 21 36 22 11 6 1 3 59 18 698
2017 BI-02 29 40 14 7 2 5 2 74 10 42
2017 BI-03 30 32 20 8 5 1 3 65 14 237
2017 BI-04 15 39 22 14 7 0 3 56 21 331
2017 BI-05 13 35 32 10 7 0 2 49 18 80

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 36 33 15 10 4 0 2 70 14 793
2019 BI-02 38 36 14 10 2 0 0 74 12 84
2019 BI-03 43 31 14 7 3 0 2 75 10 229
2019 BI-04 33 34 14 12 5 1 2 69 17 349
2019 BI-05 27 36 21 10 6 0 0 63 16 100
2018 BI 29 34 20 11 3 1 2 65 15 682
2018 BI-02 31 36 20 5 5 2 2 68 11 59
2018 BI-03 34 32 18 10 3 1 1 69 13 232
2018 BI-04 29 34 19 13 3 1 1 64 17 284
2018 BI-05 16 37 27 12 4 0 2 55 17 91
2017 BI 27 36 19 10 5 0 2 65 15 700
2017 BI-02 36 36 14 12 0 2 0 73 12 42
2017 BI-03 31 35 17 11 5 0 3 67 16 238
2017 BI-04 24 36 21 11 6 1 2 62 17 332
2017 BI-05 29 40 20 2 9 0 0 69 11 80

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 43 25 17 7 7 0 1 69 14 796
2019 BI-02 51 24 17 5 4 0 0 75 8 84
2019 BI-03 50 24 15 3 6 0 2 75 9 229
2019 BI-04 35 27 17 10 9 0 1 63 20 351
2019 BI-05 42 27 22 5 5 0 0 68 10 101

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 35 37 17 6 3 0 1 73 9 791
2019 BI-02 39 43 15 1 1 0 0 82 2 84
2019 BI-03 44 32 16 4 2 0 2 78 6 227
2019 BI-04 33 37 18 7 3 1 1 71 10 349
2019 BI-05 20 44 19 10 8 0 0 63 18 101
2018 BI 29 34 23 9 3 1 2 65 12 676
2018 BI-02 36 34 21 3 2 2 2 73 5 58
2018 BI-03 34 30 20 11 1 1 2 66 13 230
2018 BI-04 29 34 25 6 3 0 2 65 9 282
2018 BI-05 16 38 24 13 8 0 1 54 21 90
2017 BI 28 37 20 8 3 1 2 68 12 696
2017 BI-02 31 45 10 10 0 5 0 80 10 42
2017 BI-03 30 38 20 7 3 0 2 69 10 236
2017 BI-04 29 37 18 8 3 1 2 69 12 330
2017 BI-05 20 31 27 16 5 0 0 51 21 80

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 42 28 18 6 5 0 1 70 12 793
2019 BI-02 48 26 11 6 7 0 1 75 14 81
2019 BI-03 50 28 13 4 3 0 1 79 8 229
2019 BI-04 37 27 21 7 6 0 1 65 13 351
2019 BI-05 42 25 21 9 4 0 0 66 13 101
2018 BI 38 26 18 7 9 1 1 66 16 682
2018 BI-02 41 22 17 7 8 2 3 66 16 59
2018 BI-03 43 24 18 5 7 2 1 69 12 232
2018 BI-04 35 28 19 8 9 0 1 63 18 285
2018 BI-05 38 26 15 7 11 0 2 66 18 91
2017 BI 35 32 16 9 6 0 1 69 15 700
2017 BI-02 40 31 14 7 5 0 2 73 12 42
2017 BI-03 38 32 16 7 5 0 2 71 13 237
2017 BI-04 32 33 15 11 7 1 1 66 18 332
2017 BI-05 40 30 18 7 5 0 0 69 12 81

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 70 15 5 2 2 1 6 91 4 793
2019 BI-02 74 11 7 0 2 0 6 90 3 84
2019 BI-03 76 12 3 1 2 1 5 93 3 227
2019 BI-04 65 17 5 3 2 1 7 89 6 350
2019 BI-05 74 14 3 1 1 0 7 95 2 101
2018 BI 61 18 8 4 3 1 5 84 8 682
2018 BI-02 63 10 8 5 2 2 10 83 8 59
2018 BI-03 65 15 6 5 3 1 5 85 9 231
2018 BI-04 57 21 10 3 4 0 4 82 8 286
2018 BI-05 64 18 7 2 2 0 7 88 5 90

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 71 13 5 3 3 2 3 88 7 792
2019 BI-02 80 7 6 2 2 0 2 89 5 83
2019 BI-03 80 7 3 2 4 0 4 90 6 230
2019 BI-04 64 16 5 4 4 3 3 86 9 349
2019 BI-05 68 17 7 6 0 0 2 87 6 100
2018 BI 65 15 6 4 5 2 4 85 9 679
2018 BI-02 67 21 3 0 3 2 3 93 4 58
2018 BI-03 71 11 5 3 5 3 2 86 9 232
2018 BI-04 62 16 6 5 5 1 5 83 10 284
2018 BI-05 61 15 7 8 2 1 7 82 11 89
2017 BI 68 15 6 4 2 2 4 88 6 701
2017 BI-02 76 12 2 0 0 5 5 97 0 41
2017 BI-03 75 10 4 4 3 2 3 89 7 238
2017 BI-04 64 17 7 3 2 2 4 87 6 334
2017 BI-05 63 20 7 6 0 1 2 86 6 80

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 57 28 9 2 2 0 2 87 4 791
2019 BI-02 52 25 15 2 2 0 2 79 5 84
2019 BI-03 67 21 5 3 2 0 2 89 6 229
2019 BI-04 54 32 9 2 2 0 2 87 4 348
2019 BI-05 49 34 12 1 3 0 1 84 4 100
2018 BI 55 27 9 3 2 1 2 85 6 682
2018 BI-02 58 25 5 3 5 2 2 86 9 59
2018 BI-03 60 26 6 3 1 2 2 89 4 231
2018 BI-04 53 26 12 3 3 0 2 82 6 286
2018 BI-05 44 34 12 4 3 0 2 80 8 91
2017 BI 53 31 9 3 0 0 2 87 4 702
2017 BI-02 64 24 7 5 0 0 0 88 5 42
2017 BI-03 58 26 11 2 0 1 2 86 2 239
2017 BI-04 51 35 7 5 1 0 2 88 5 332
2017 BI-05 45 38 14 2 1 0 0 83 4 81

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 59 20 10 5 4 1 2 81 9 788
2019 BI-02 73 10 10 2 2 0 2 85 5 83
2019 BI-03 66 18 7 3 3 1 3 87 6 229
2019 BI-04 55 21 12 6 4 0 1 77 11 346
2019 BI-05 48 28 12 8 3 0 1 77 11 100
2018 BI 49 26 11 7 5 1 2 77 12 680
2018 BI-02 71 14 5 3 2 2 3 89 5 58
2018 BI-03 53 21 12 5 7 1 2 76 12 232
2018 BI-04 45 29 10 8 5 1 2 76 14 284
2018 BI-05 36 35 15 9 2 0 2 73 11 91
2017 BI 54 23 11 5 4 1 2 79 10 701
2017 BI-02 64 21 7 2 2 2 0 88 5 42
2017 BI-03 62 18 10 3 6 0 1 81 9 237
2017 BI-04 48 25 13 8 4 1 2 75 12 333
2017 BI-05 48 33 11 4 4 0 0 82 7 81

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 51 11 4 1 0 0 32 93 2 786
2019 BI-02 59 4 2 0 1 0 34 94 2 82
2019 BI-03 58 4 2 0 0 0 36 97 0 229
2019 BI-04 52 10 2 0 0 0 36 96 0 346
2019 BI-05 32 39 16 4 1 0 7 77 5 99
2018 BI 46 11 4 1 1 1 36 90 3 682
2018 BI-02 51 0 3 0 3 2 41 88 6 59
2018 BI-03 51 5 2 0 0 1 40 96 1 231
2018 BI-04 45 9 2 1 0 0 42 93 3 286
2018 BI-05 32 38 18 5 1 0 5 74 7 91
2017 BI 48 11 5 1 0 1 34 90 3 701
2017 BI-02 62 2 0 2 0 0 33 96 4 42
2017 BI-03 54 8 2 0 0 0 35 96 1 238
2017 BI-04 44 9 4 1 0 1 41 92 2 332
2017 BI-05 38 33 18 6 2 0 1 73 9 81

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 66 19 7 1 0 1 7 91 1 786
2019 BI-02 73 17 2 0 0 0 7 97 0 82
2019 BI-03 73 12 7 0 0 1 7 92 0 228
2019 BI-04 64 19 5 2 1 1 9 92 3 348
2019 BI-05 56 30 12 0 0 0 2 88 0 99
2018 BI 63 19 6 2 1 1 9 91 2 680
2018 BI-02 72 12 2 3 0 2 9 94 4 58
2018 BI-03 67 15 5 1 0 1 10 92 2 230
2018 BI-04 62 19 7 1 1 0 10 90 3 286
2018 BI-05 48 35 10 2 0 0 4 87 2 91
2017 BI 64 18 6 1 0 1 10 92 2 697
2017 BI-02 71 15 0 2 0 0 12 97 3 41
2017 BI-03 67 16 4 1 0 0 11 94 1 236
2017 BI-04 63 18 6 2 0 1 11 91 2 333
2017 BI-05 56 28 10 1 0 1 4 88 1 79

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 69 15 6 3 4 0 4 87 7 792
2019 BI-02 35 18 13 17 17 0 1 53 34 84
2019 BI-03 66 16 7 2 4 0 5 86 6 230
2019 BI-04 75 14 3 1 1 1 5 95 2 349
2019 BI-05 83 7 5 2 0 0 3 93 2 99
2018 BI 66 18 6 2 2 1 5 89 4 682
2018 BI-02 55 26 5 5 5 2 2 84 11 58
2018 BI-03 60 19 9 5 2 2 4 83 7 232
2018 BI-04 70 16 6 0 1 0 7 92 2 286
2018 BI-05 81 13 2 0 0 0 3 98 0 91
2017 BI 66 19 5 3 2 1 5 89 5 702
2017 BI-02 45 19 10 12 12 0 2 66 24 42
2017 BI-03 61 20 8 4 3 0 3 84 7 238
2017 BI-04 70 17 3 2 1 2 6 94 3 333
2017 BI-05 74 23 1 0 0 1 0 99 0 81

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 51 29 11 4 2 0 3 82 6 792
2019 BI-02 52 29 11 5 2 0 1 82 7 84
2019 BI-03 50 28 12 4 2 0 3 81 6 230
2019 BI-04 50 30 9 4 2 0 4 84 6 348
2019 BI-05 54 25 13 4 1 0 3 81 5 100
2018 BI 46 31 14 3 1 1 3 81 4 684
2018 BI-02 34 32 24 5 0 2 3 70 5 59
2018 BI-03 47 27 17 3 1 1 3 77 5 232
2018 BI-04 48 31 12 2 2 1 3 83 4 287
2018 BI-05 47 40 10 0 1 0 2 89 1 91
2017 BI 44 34 12 5 2 0 3 81 7 700
2017 BI-02 38 45 10 2 3 0 2 85 5 42
2017 BI-03 41 34 13 7 2 0 3 77 9 238
2017 BI-04 45 33 12 4 2 0 3 81 7 332
2017 BI-05 53 36 5 1 1 0 4 92 3 80

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 13 37 37 10 3 0 0 50 13 797
2019 BI-02 13 49 31 6 1 0 0 62 7 84
2019 BI-03 21 43 28 7 1 0 0 64 9 229
2019 BI-04 11 36 38 11 4 0 0 47 14 352
2019 BI-05 4 21 54 14 7 0 0 25 21 101
2018 BI 11 36 35 12 5 0 0 47 17 685
2018 BI-02 22 42 25 5 3 2 0 66 9 59
2018 BI-03 13 41 33 9 4 0 0 54 13 233
2018 BI-04 9 33 38 13 6 0 0 43 20 287
2018 BI-05 8 25 41 18 8 0 1 33 26 91
2017 BI 10 31 41 13 5 0 0 41 18 704
2017 BI-02 19 33 36 10 2 0 0 52 12 42
2017 BI-03 13 37 39 8 3 0 1 50 11 239
2017 BI-04 7 29 43 14 7 0 0 36 21 334
2017 BI-05 6 21 39 25 9 0 0 27 33 81

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 8 14 41 26 11 0 0 37 22 790
2019 BI-02 5 12 38 30 15 0 0 45 17 82
2019 BI-03 4 14 36 31 14 0 0 45 19 228
2019 BI-04 9 13 43 26 10 0 0 36 21 348
2019 BI-05 17 21 48 11 4 0 0 15 38 101
2018 BI 9 16 42 24 10 0 0 34 25 678
2018 BI-02 5 8 32 42 12 0 0 54 14 59
2018 BI-03 7 11 40 25 16 1 0 42 18 230
2018 BI-04 9 19 44 22 6 0 0 28 28 284
2018 BI-05 16 19 46 13 6 0 1 19 35 90
2017 BI 6 18 42 24 9 0 1 33 25 701
2017 BI-02 5 12 43 33 7 0 0 40 17 42
2017 BI-03 5 14 35 32 13 0 1 45 19 238
2017 BI-04 7 18 46 21 8 0 1 29 25 332
2017 BI-05 11 31 45 10 4 0 0 14 42 81

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 37 42 14 4 1 1 0 81 5 798
2019 BI-02 30 48 17 4 0 2 0 79 4 84
2019 BI-03 43 38 10 5 1 2 0 83 7 230
2019 BI-04 37 43 15 3 1 1 0 80 4 352
2019 BI-05 38 44 14 3 2 0 0 81 5 101
2018 BI 35 42 13 6 2 2 0 78 8 683
2018 BI-02 24 41 17 9 3 5 0 69 13 58
2018 BI-03 36 44 10 6 2 2 0 81 9 232
2018 BI-04 33 42 16 6 2 1 0 76 8 286
2018 BI-05 45 37 11 5 1 0 0 82 7 91
2017 BI 28 48 12 7 2 3 0 78 9 702
2017 BI-02 14 48 17 2 5 14 0 72 8 42
2017 BI-03 30 48 11 6 3 2 0 80 9 238
2017 BI-04 26 48 13 8 2 3 0 76 11 334
2017 BI-05 33 49 11 5 0 1 0 84 5 81

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 26 41 16 10 5 1 0 68 16 795
2019 BI-02 24 48 19 5 4 0 0 72 8 83
2019 BI-03 33 40 12 8 4 2 0 76 12 230
2019 BI-04 23 39 18 12 7 2 0 62 19 350
2019 BI-05 24 43 16 12 6 0 0 66 18 101
2018 BI 25 35 18 12 8 2 0 61 20 685
2018 BI-02 22 41 20 15 2 0 0 63 17 59
2018 BI-03 31 33 13 12 7 2 0 66 20 233
2018 BI-04 21 36 22 12 9 1 0 57 21 287
2018 BI-05 27 34 16 11 9 2 0 63 20 91
2017 BI 17 43 17 13 8 1 0 61 22 703
2017 BI-02 17 49 17 5 10 2 0 67 15 41
2017 BI-03 22 48 11 12 6 0 0 70 18 239
2017 BI-04 14 40 21 14 9 1 0 55 23 334
2017 BI-05 16 38 18 18 7 1 0 55 26 81
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 20 80 797
2019 BI-02 18 82 84
2019 BI-03 17 83 230
2019 BI-04 23 77 351
2019 BI-05 17 83 101
2017 BI 20 80 702
2017 BI-03 20 80 239
2017 BI-04 22 78 332
2017 BI-05 11 89 81
2014 BI 16 84 790
2014 BI-02 16 84 60
2014 BI-03 13 87 283
2014 BI-04 18 82 356
2014 BI-05 12 88 84

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 86 14 158
2019 BI-02 100 0 15
2019 BI-03 85 15 39
2019 BI-04 81 19 81
2019 BI-05 94 6 17
2017 BI 81 19 136
2017 BI-03 87 13 47
2017 BI-04 78 22 73
2014 BI 88 12 124
2014 BI-02 90 10 10
2014 BI-03 92 8 38
2014 BI-04 84 16 64
2014 BI-05 90 10 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 47 39 4 6 4 1 0 86 10 134
2019 BI-02 47 40 0 13 0 0 0 87 13 15
2019 BI-03 55 42 0 0 0 3 0 100 0 33
2019 BI-04 45 34 6 8 8 0 0 78 15 65
2019 BI-05 50 38 6 6 0 0 0 88 6 16
2017 BI 45 38 6 7 3 0 0 84 10 110
2017 BI-03 56 27 7 7 2 0 0 83 10 41
2017 BI-04 39 47 5 5 4 0 0 86 9 57
2014 BI 49 37 6 5 2 1 0 86 7 109
2014 BI-03 51 34 9 6 0 0 0 86 6 35
2014 BI-04 48 37 4 6 4 2 0 87 9 54
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 21 32 24 10 10 2 1 21 79 793
2019 BI-02 42 26 18 10 2 0 2 43 57 84
2019 BI-03 33 27 20 8 7 3 1 35 65 230
2019 BI-04 11 35 26 14 12 2 0 11 89 349
2019 BI-05 7 43 26 7 17 1 0 7 93 101
2018 BI 18 26 26 14 14 2 1 18 82 683
2018 BI-02 34 15 22 10 14 3 2 36 64 59
2018 BI-03 25 28 23 12 9 2 1 26 74 233
2018 BI-04 11 22 29 17 20 1 0 11 89 285
2018 BI-05 12 40 29 9 9 2 0 12 88 91
2017 BI 21 25 21 12 13 7 1 22 78 704
2017 BI-02 29 19 17 14 17 5 0 30 70 42
2017 BI-03 20 25 25 12 11 6 1 22 78 239
2017 BI-04 19 23 21 12 16 8 1 21 79 334
2017 BI-05 23 36 15 14 7 5 0 25 75 81

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 51 49 606
2019 BI-02 51 49 45
2019 BI-03 49 51 143
2019 BI-04 53 47 303
2019 BI-05 47 53 93

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 BI 39 61 592
2019 BI-02 52 48 46
2019 BI-03 42 58 140
2019 BI-04 36 64 298
2019 BI-05 38 62 90
2018 BI 24 76 541
2018 BI-02 44 56 36
2018 BI-03 32 68 165
2018 BI-04 17 83 251
2018 BI-05 25 75 77

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 10 23 18 18 22 2 6 36 44 590
2019 BI-02 13 29 27 16 16 0 0 42 31 45
2019 BI-03 18 25 17 18 16 1 6 46 36 140
2019 BI-04 6 22 16 19 25 3 8 32 51 299
2019 BI-05 7 25 22 15 27 0 4 33 44 89
2018 BI 9 18 20 20 27 2 5 29 50 541
2018 BI-02 6 33 25 11 17 3 6 42 30 36
2018 BI-03 16 19 15 21 21 2 7 38 46 165
2018 BI-04 6 14 23 19 33 2 3 21 55 252
2018 BI-05 8 20 21 20 28 1 3 29 49 76
2017 BI 10 22 17 19 23 3 7 35 46 505
2017 BI-02 11 33 26 15 15 0 0 44 30 27
2017 BI-03 12 21 14 22 22 2 8 36 48 175
2017 BI-04 9 18 18 17 26 4 7 31 49 240
2017 BI-05 3 33 21 21 14 2 7 40 38 58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 5 15 15 22 36 2 6 21 63 591
2019 BI-02 7 18 22 24 22 4 2 26 50 45
2019 BI-03 7 13 16 27 30 0 6 21 61 140
2019 BI-04 4 15 13 19 41 2 6 21 65 299
2019 BI-05 4 17 14 22 33 2 7 23 61 90
2018 BI 3 9 14 18 49 3 5 12 72 540
2018 BI-02 3 8 28 22 36 0 3 11 60 36
2018 BI-03 6 12 13 18 39 4 8 20 65 165
2018 BI-04 0 9 12 17 57 2 3 10 78 251
2018 BI-05 3 5 17 18 50 4 3 8 73 76
2017 BI 2 9 11 18 47 4 10 12 75 506
2017 BI-02 0 11 11 14 61 0 4 11 78 28
2017 BI-03 3 6 12 18 46 4 11 11 75 175
2017 BI-04 1 9 10 19 47 5 8 12 77 240
2017 BI-05 2 12 10 17 43 2 14 16 71 58

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 BI 41 19 14 9 8 0 9 66 19 778
2019 BI-02 45 18 13 6 4 0 14 73 11 83
2019 BI-03 50 17 12 6 4 0 10 75 12 227
2019 BI-04 36 18 15 12 10 0 9 59 24 348
2019 BI-05 36 24 14 8 10 1 6 64 20 97
2018 BI 37 17 13 11 8 1 12 63 22 681
2018 BI-02 29 15 12 12 8 2 22 58 27 59
2018 BI-03 43 14 12 10 5 2 15 68 18 231
2018 BI-04 32 19 13 12 13 1 10 57 28 285
2018 BI-05 46 18 18 10 2 0 7 68 13 91
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