2019 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	43	8	8	5	79	13	191
2019	CS-01	22	41	13	16	9	63	25	32
2019	CS-02	43	38	5	7	7	81	14	74
2019	CS-03	32	47	9	9	4	79	13	47
2017	CS	28	47	5	14	6	75	20	197
2017	CS-01	20	54	6	14	5	75	20	35
2017	CS-02	29	47	6	12	7	76	19	86
2017	CS-03	25	49	4	18	4	75	21	51
2017	CS-04	29	35	6	24	6	65	29	17
2014	CS	23	40	7	24	7	62	31	197
2014	CS-01	15	44	3	23	15	59	38	39
2014	CS-02	23	43	10	20	5	65	25	89
2014	CS-03	20	33	7	33	7	53	40	45
2014	CS-04	43	43	0	14	0	86	14	14
2011	CS	21	49	7	16	7	70	23	273
2011	CS-01	20	46	7	15	12	66	27	41
2011	CS-02	20	47	7	20	5	67	26	137
2011	CS-03	19	53	6	10	12	72	22	68
2008	CS	23	51	7	12	6	74	18	269
2008	CS-01	31	49	4	10	7	79	17	72
2008	CS-02	19	50	10	14	6	70	20	129
2008	CS-03	22	51	5	17	5	73	22	41
2008	CS-04	25	63	13	0	0	88	0	16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	21	6	5	3	0	0	86	8	189
2019	CS-01	68	26	3	3	0	0	0	94	3	31
2019	CS-02	66	19	10	4	1	0	0	85	5	73
2019	CS-03	53	26	4	9	9	0	0	79	17	47
2017	CS	52	26	8	9	5	0	1	78	14	197
2017	CS-01	60	17	11	6	2	0	3	80	8	35
2017	CS-02	57	21	9	7	6	0	0	78	13	86
2017	CS-03	41	36	4	12	8	0	0	77	19	51
2017	CS-04	41	35	12	6	6	0	0	76	12	17
2014	CS	54	21	6	12	6	1	1	76	18	197
2014	CS-01	41	23	13	10	8	3	3	68	19	39
2014	CS-02	58	21	5	11	5	0	0	80	16	89
2014	CS-03	58	20	2	11	9	0	0	78	20	45
2014	CS-04	43	21	14	21	0	0	0	64	21	14
2011	CS	52	26	7	8	5	0	2	79	14	273
2011	CS-01	61	24	7	2	2	0	2	88	5	41
2011	CS-02	58	24	6	5	4	0	3	84	10	137
2011	CS-03	41	29	10	13	6	0	0	71	19	68
2008	CS	62	18	6	9	6	0	1	80	14	268
2008	CS-01	61	22	8	7	0	0	1	85	7	72
2008	CS-02	62	16	5	8	9	0	1	79	16	129
2008	CS-03	59	15	7	15	5	0	0	73	20	41
2008	CS-04	67	13	0	13	7	0	0	80	20	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	31	12	12	4	73	15	191
2019	CS-01	44	25	19	9	3	69	13	32
2019	CS-02	46	27	8	15	4	73	19	74
2019	CS-03	38	40	4	13	4	79	17	47
2017	CS	40	34	8	11	8	74	19	197
2017	CS-01	37	34	11	6	11	71	17	35
2017	CS-02	43	37	3	10	6	80	16	86
2017	CS-03	31	33	12	12	12	64	23	51
2017	CS-04	41	29	12	18	0	71	18	17
2014	CS	43	35	8	9	5	78	14	197
2014	CS-01	23	44	5	15	13	67	28	39
2014	CS-02	54	28	9	6	2	82	9	89
2014	CS-03	40	42	9	4	4	82	9	45
2014	CS-04	43	21	7	21	7	64	29	14
2011	CS	44	33	7	10	6	78	16	272
2011	CS-01	44	34	5	7	10	78	17	41
2011	CS-02	44	31	8	11	7	74	18	137
2011	CS-03	37	40	7	10	6	76	16	68

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	32	16	16	11	0	0	57	27	190
2019	CS-01	29	23	16	16	16	0	0	52	32	31
2019	CS-02	26	28	16	18	12	0	0	54	30	74
2019	CS-03	15	34	19	23	9	0	0	49	32	47
2018	CS	21	43	12	12	9	0	1	66	22	228
2018	CS-01	10	43	12	12	24	0	0	52	36	42
2018	CS-02	16	47	16	9	11	0	1	64	20	95
2018	CS-03	34	37	6	21	0	0	2	72	21	62
2018	CS-04	42	26	16	5	5	5	0	72	11	19
2017	CS	23	29	15	18	15	0	0	53	33	197
2017	CS-01	17	23	29	9	23	0	0	40	32	35
2017	CS-02	16	32	10	23	17	0	0	49	41	86
2017	CS-03	27	36	12	16	10	0	0	63	25	51
2017	CS-04	41	24	18	12	6	0	0	65	18	17
2014	CS	13	30	17	20	21	0	0	43	41	197
2014	CS-01	8	23	18	21	31	0	0	31	51	39
2014	CS-02	9	30	17	23	21	0	0	39	44	89
2014	CS-03	18	31	20	18	13	0	0	49	31	45
2014	CS-04	21	43	14	14	7	0	0	64	21	14
2011	CS	19	36	14	16	14	0	0	55	31	273
2011	CS-01	17	41	10	12	17	2	0	60	30	41
2011	CS-02	13	34	18	18	18	0	0	47	35	137
2011	CS-03	26	31	10	22	10	0	0	57	32	68
2008	CS	19	37	13	16	13	1	1	58	29	268
2008	CS-01	24	31	14	10	19	3	0	56	30	72
2008	CS-02	16	36	12	22	12	0	2	53	35	129
2008	CS-03	22	46	7	15	10	0	0	68	24	41
2008	CS-04	20	53	20	0	7	0	0	73	7	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	41	7	6	2	0	86	7	188
2019	CS-01	35	45	10	6	3	0	81	10	31
2019	CS-02	37	51	3	8	1	0	88	10	73
2019	CS-03	49	38	9	2	2	0	87	4	47
2017	CS	42	42	7	5	4	0	84	9	197
2017	CS-01	34	48	6	3	9	0	83	11	35
2017	CS-02	44	41	5	5	5	1	86	9	86
2017	CS-03	41	43	8	6	2	0	84	8	51
2017	CS-04	47	35	12	6	0	0	82	6	17
2014	CS	36	41	13	7	2	1	78	9	197
2014	CS-01	26	38	15	10	8	3	66	18	39
2014	CS-02	40	41	12	5	1	1	82	6	89
2014	CS-03	29	49	16	7	0	0	78	7	45
2014	CS-04	57	29	0	14	0	0	86	14	14

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	34	12	8	4	0	1	77	12	190
2019	CS-01	42	26	13	10	6	0	3	70	17	31
2019	CS-02	41	36	12	8	3	0	0	77	11	74
2019	CS-03	43	38	11	4	4	0	0	81	9	47
2018	CS	40	34	11	10	4	0	1	75	14	228
2018	CS-01	41	34	10	7	5	0	2	78	13	41
2018	CS-02	42	39	7	6	4	1	0	82	11	95
2018	CS-03	44	30	14	6	3	0	2	76	10	63
2018	CS-04	32	11	16	42	0	0	0	42	42	19
2017	CS	33	32	11	15	9	0	0	65	24	196
2017	CS-01	32	31	17	11	9	0	0	63	20	35
2017	CS-02	36	32	10	16	5	0	0	69	21	86
2017	CS-03	32	33	10	12	14	0	0	65	25	51
2017	CS-04	18	35	12	24	12	0	0	53	35	17
2014	CS	34	32	16	9	8	1	1	67	17	197
2014	CS-01	31	33	15	3	18	0	0	64	21	39
2014	CS-02	41	31	15	9	2	1	1	73	12	89
2014	CS-03	31	38	16	9	4	0	2	70	14	45
2014	CS-04	21	29	21	14	14	0	0	50	29	14
2011	CS	38	37	11	9	5	0	0	76	14	273
2011	CS-01	37	39	10	10	2	0	2	78	13	41
2011	CS-02	41	34	12	8	4	0	0	75	12	137
2011	CS-03	34	43	6	9	7	1	0	78	16	68

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	40	12	12	7	0	69	19	191
2019	CS-01	28	34	13	13	13	0	63	25	32
2019	CS-02	28	36	14	15	7	0	65	22	74
2019	CS-03	23	45	11	13	9	0	68	21	47
2018	CS	28	41	14	10	7	0	69	17	229
2018	CS-01	21	43	17	2	17	0	64	19	42
2018	CS-02	25	36	17	16	6	0	61	22	95
2018	CS-03	37	41	8	10	5	0	78	14	63
2018	CS-04	32	47	11	5	5	0	79	11	19
2017	CS	24	40	14	12	10	0	64	22	197
2017	CS-01	40	43	9	3	6	0	83	9	35
2017	CS-02	17	43	14	13	13	0	61	26	86
2017	CS-03	20	41	16	12	12	0	61	23	51
2017	CS-04	29	35	18	12	6	0	65	18	17
2014	CS	19	42	15	12	12	0	61	24	197
2014	CS-01	23	36	15	13	13	0	59	26	39
2014	CS-02	19	43	12	10	16	0	62	26	89
2014	CS-03	18	42	16	18	7	0	60	24	45
2014	CS-04	21	50	14	7	7	0	71	14	14
2011	CS	27	39	13	11	10	0	66	21	273
2011	CS-01	29	41	10	10	10	0	71	20	41
2011	CS-02	27	34	13	14	12	0	61	26	137
2011	CS-03	25	43	16	7	9	0	68	16	68
2008	CS	31	44	10	7	8	0	75	15	268
2008	CS-01	40	33	13	3	10	1	75	13	72
2008	CS-02	24	49	9	9	9	0	73	18	128
2008	CS-03	32	41	10	10	7	0	73	17	41
2008	CS-04	31	50	6	6	6	0	81	13	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	42	18	10	7	0	0	65	17	191
2019	CS-01	22	41	16	9	13	0	0	63	22	32
2019	CS-02	24	41	24	7	4	0	0	65	11	74
2019	CS-03	21	45	13	13	9	0	0	66	21	47
2018	CS	24	35	17	13	10	0	0	59	23	224
2018	CS-01	32	24	15	15	15	0	0	56	29	41
2018	CS-02	22	40	15	10	12	1	0	63	22	92
2018	CS-03	26	29	21	16	6	0	2	56	23	62
2018	CS-04	16	47	11	16	11	0	0	63	26	19
2017	CS	23	31	13	17	16	0	1	54	33	197
2017	CS-01	26	14	23	11	25	0	0	40	37	35
2017	CS-02	21	36	12	17	13	0	1	58	30	86
2017	CS-03	26	31	10	18	16	0	0	57	33	51
2017	CS-04	12	41	6	29	12	0	0	53	41	17
2014	CS	15	33	15	23	13	1	0	48	37	197
2014	CS-01	15	33	13	15	21	3	0	50	37	39
2014	CS-02	19	35	12	21	12	0	0	54	34	89
2014	CS-03	9	33	18	31	9	0	0	42	40	45
2014	CS-04	7	43	21	21	7	0	0	50	29	14
2011	CS	16	40	19	13	11	0	0	56	25	272
2011	CS-01	24	39	15	10	12	0	0	63	22	41
2011	CS-02	14	38	21	13	13	0	0	52	26	136
2011	CS-03	9	49	15	16	12	0	0	57	28	68

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	41	16	11	9	64	20	191
2019	CS-01	28	41	13	9	9	69	19	32
2019	CS-02	26	36	18	11	9	62	20	74
2019	CS-03	9	49	15	15	13	57	28	47
2018	CS	19	40	17	16	9	59	25	229
2018	CS-01	19	38	12	17	14	57	31	42
2018	CS-02	18	43	17	11	12	61	22	95
2018	CS-03	17	35	21	22	5	52	27	63
2018	CS-04	26	42	11	21	0	68	21	19
2017	CS	16	33	18	20	14	49	34	197
2017	CS-01	23	40	14	11	11	63	23	35
2017	CS-02	15	35	16	17	16	50	34	86
2017	CS-03	14	27	18	26	16	41	41	51
2017	CS-04	12	35	35	18	0	47	18	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	41	14	7	5	0	75	12	191
2019	CS-01	31	34	13	13	9	0	66	22	32
2019	CS-02	36	36	20	4	3	0	73	7	74
2019	CS-03	21	53	6	11	9	0	74	19	47
2018	CS	36	43	11	7	3	0	79	10	229
2018	CS-01	31	38	17	5	10	0	69	14	42
2018	CS-02	31	47	9	11	2	0	78	13	95
2018	CS-03	40	46	8	5	2	0	86	6	63
2018	CS-04	53	32	16	0	0	0	84	0	19
2017	CS	29	40	12	10	8	1	70	18	196
2017	CS-01	28	43	17	6	6	0	71	11	35
2017	CS-02	29	43	6	12	9	1	73	21	86
2017	CS-03	28	38	14	8	12	0	66	20	50
2017	CS-04	41	29	6	24	0	0	71	24	17
2014	CS	24	39	15	12	9	1	64	21	197
2014	CS-01	23	36	13	10	18	0	59	28	39
2014	CS-02	25	38	15	12	10	0	63	23	89
2014	CS-03	20	40	20	18	0	2	61	18	45
2014	CS-04	29	57	7	7	0	0	86	7	14
2011	CS	28	44	12	10	6	0	72	16	272
2011	CS-01	29	39	12	15	2	2	70	18	41
2011	CS-02	29	40	13	10	8	0	70	18	136
2011	CS-03	24	49	12	9	7	0	72	16	68
2008	CS	31	44	10	6	7	1	76	13	268
2008	CS-01	29	50	10	4	7	0	79	11	72
2008	CS-02	29	41	12	6	9	2	71	16	129
2008	CS-03	33	43	13	8	5	0	75	13	40
2008	CS-04	31	56	0	13	0	0	88	13	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	42	9	14	7	0	0	69	21	190
2019	CS-01	25	31	6	25	13	0	0	56	38	32
2019	CS-02	30	39	11	16	4	0	0	69	20	74
2019	CS-03	21	51	11	11	6	0	0	72	17	47
2018	CS	26	36	18	13	7	0	0	62	19	229
2018	CS-01	29	29	12	19	12	0	0	57	31	42
2018	CS-02	21	39	21	12	7	0	0	60	19	95
2018	CS-03	30	33	17	14	3	0	2	65	18	63
2018	CS-04	32	47	16	0	5	0	0	79	5	19
2017	CS	21	38	13	14	14	1	0	60	27	197
2017	CS-01	23	34	17	9	14	3	0	59	24	35
2017	CS-02	17	43	13	14	13	0	0	61	27	86
2017	CS-03	26	35	10	16	14	0	0	61	29	51
2017	CS-04	12	41	18	18	12	0	0	53	29	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	32	15	5	2	0	0	78	7	188
2019	CS-01	50	25	13	9	3	0	0	75	13	32
2019	CS-02	44	33	15	7	1	0	0	77	8	73
2019	CS-03	36	40	18	2	4	0	0	76	7	45
2018	CS	41	41	10	5	3	0	0	83	8	227
2018	CS-01	36	50	2	2	7	2	0	88	10	42
2018	CS-02	32	45	15	5	3	0	0	77	9	94
2018	CS-03	56	27	10	6	0	0	2	84	6	63
2018	CS-04	47	42	5	5	0	0	0	89	5	19
2017	CS	39	43	11	5	3	0	0	82	7	197
2017	CS-01	49	37	8	3	3	0	0	86	6	35
2017	CS-02	38	42	10	6	3	0	0	80	9	86
2017	CS-03	36	51	8	4	2	0	0	86	6	51
2017	CS-04	47	35	18	0	0	0	0	82	0	17
2014	CS	48	34	11	5	3	0	0	82	8	197
2014	CS-01	54	28	13	3	3	0	0	82	5	39
2014	CS-02	49	32	10	6	3	0	0	81	9	89
2014	CS-03	42	40	11	4	2	0	0	82	7	45
2014	CS-04	36	36	14	14	0	0	0	71	14	14
2011	CS	51	36	5	3	4	0	0	87	7	272
2011	CS-01	49	44	0	2	5	0	0	93	7	41
2011	CS-02	54	31	6	3	7	0	0	85	10	136
2011	CS-03	47	40	6	6	0	0	1	88	6	68

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	41	12	8	7	1	73	15	191
2019	CS-01	28	41	3	13	16	0	69	28	32
2019	CS-02	35	34	18	7	7	0	69	14	74
2019	CS-03	28	40	17	9	4	2	70	13	47
2018	CS	28	38	14	14	6	1	67	20	227
2018	CS-01	24	36	14	12	14	0	60	26	42
2018	CS-02	22	40	19	13	4	2	63	17	95
2018	CS-03	34	39	6	18	3	0	73	21	62
2018	CS-04	47	21	16	11	5	0	68	16	19
2017	CS	28	34	10	17	12	0	62	28	197
2017	CS-01	29	26	14	14	17	0	54	31	35
2017	CS-02	22	41	11	13	14	0	63	27	86
2017	CS-03	30	33	6	23	8	0	63	31	51
2017	CS-04	35	29	18	12	6	0	65	18	17
2014	CS	13	32	16	22	17	0	45	39	197
2014	CS-01	5	28	15	28	23	0	33	51	39
2014	CS-02	18	32	15	19	17	0	49	36	89
2014	CS-03	13	29	18	24	16	0	42	40	45
2014	CS-04	14	50	21	7	7	0	64	14	14
2011	CS	26	39	10	13	12	0	65	25	273
2011	CS-01	20	44	17	10	10	0	63	20	41
2011	CS-02	26	34	12	15	13	0	60	28	137
2011	CS-03	24	46	3	13	15	0	69	28	68

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	38	15	8	4	0	0	72	13	189
2019	CS-01	25	44	9	9	13	0	0	69	22	32
2019	CS-02	33	33	18	14	3	0	0	66	16	73
2019	CS-03	40	36	19	2	2	0	0	77	4	47
2018	CS	29	37	18	11	6	0	0	66	16	228
2018	CS-01	29	27	10	24	10	0	0	56	34	41
2018	CS-02	25	43	18	8	4	0	1	69	13	95
2018	CS-03	33	33	21	8	5	0	0	67	13	63
2018	CS-04	42	32	16	0	11	0	0	74	11	19
2017	CS	27	32	19	12	11	0	0	59	23	197
2017	CS-01	23	23	32	11	11	0	0	46	23	35
2017	CS-02	26	34	17	14	9	0	0	59	23	86
2017	CS-03	30	37	16	6	12	0	0	67	18	51
2017	CS-04	35	24	18	18	6	0	0	59	24	17
2014	CS	18	30	18	19	14	1	0	48	33	197
2014	CS-01	13	31	26	15	13	3	0	45	29	39
2014	CS-02	22	28	16	17	17	0	0	50	34	89
2014	CS-03	16	24	20	29	11	0	0	40	40	45
2014	CS-04	14	57	7	14	7	0	0	71	21	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	37	19	14	7	0	0	60	21	189
2019	CS-01	25	34	6	22	13	0	0	59	34	32
2019	CS-02	27	32	21	15	5	0	0	59	21	73
2019	CS-03	17	43	24	9	7	0	0	61	15	46
2018	CS	24	37	18	14	8	0	0	60	22	227
2018	CS-01	19	29	14	24	14	0	0	48	38	42
2018	CS-02	23	38	15	13	11	0	0	62	23	94
2018	CS-03	25	40	24	10	2	0	0	65	11	63
2018	CS-04	37	32	11	16	5	0	0	68	21	19
2017	CS	22	32	16	21	10	0	0	54	31	197
2017	CS-01	23	32	14	23	9	0	0	54	31	35
2017	CS-02	23	35	14	19	9	0	0	58	28	86
2017	CS-03	24	25	18	23	10	0	0	49	33	51
2017	CS-04	12	35	29	12	12	0	0	47	24	17
2014	CS	18	26	19	20	16	0	1	44	37	197
2014	CS-01	18	21	21	21	21	0	0	38	41	39
2014	CS-02	22	29	18	16	15	0	0	52	30	89
2014	CS-03	13	29	16	27	16	0	0	42	42	45
2014	CS-04	7	14	36	21	14	0	7	23	38	14
2011	CS	24	39	17	11	8	0	0	64	19	272
2011	CS-01	25	38	15	15	8	0	0	63	23	40
2011	CS-02	23	44	15	7	10	1	0	68	17	137
2011	CS-03	21	29	22	19	9	0	0	50	28	68

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	41	15	8	4	1	73	13	191
2019	CS-01	22	41	13	9	16	0	63	25	32
2019	CS-02	36	35	16	8	3	1	73	11	74
2019	CS-03	28	43	17	11	2	0	70	13	47
2018	CS	29	46	12	6	7	0	75	12	228
2018	CS-01	19	60	5	2	14	0	79	17	42
2018	CS-02	31	40	15	7	7	0	71	15	95
2018	CS-03	35	41	16	5	3	0	76	8	63
2018	CS-04	22	56	11	11	0	0	78	11	18
2017	CS	33	37	12	10	8	0	70	18	197
2017	CS-01	43	40	6	6	6	0	83	11	35
2017	CS-02	30	37	13	7	13	0	68	20	86
2017	CS-03	30	39	12	14	6	0	69	19	51
2017	CS-04	35	24	24	18	0	0	59	18	17
2014	CS	25	39	19	11	5	0	64	16	197
2014	CS-01	28	33	15	15	8	0	62	23	39
2014	CS-02	28	39	17	9	7	0	67	16	89
2014	CS-03	22	40	22	13	2	0	62	16	45
2014	CS-04	14	43	29	14	0	0	57	14	14
2011	CS	27	45	12	10	5	0	73	15	273
2011	CS-01	32	44	7	12	5	0	76	17	41
2011	CS-02	26	44	14	11	6	0	69	17	137
2011	CS-03	28	46	10	12	4	0	74	16	68
2008	CS	36	46	7	4	6	0	82	10	269
2008	CS-01	46	40	6	1	6	1	87	7	72
2008	CS-02	30	49	8	6	7	0	79	13	129
2008	CS-03	37	46	7	5	5	0	83	10	41
2008	CS-04	25	63	6	6	0	0	88	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	29	20	9	8	0	0	63	17	191
2019	CS-01	31	31	22	3	13	0	0	63	16	32
2019	CS-02	47	24	18	7	4	0	0	72	11	74
2019	CS-03	26	34	21	11	9	0	0	60	19	47
2018	CS	31	34	19	6	8	1	1	66	15	228
2018	CS-01	29	43	10	5	7	2	5	77	13	42
2018	CS-02	36	33	20	4	5	1	0	70	10	94
2018	CS-03	33	29	17	11	10	0	0	62	21	63
2018	CS-04	16	21	37	5	21	0	0	37	26	19
2017	CS	32	34	15	8	9	0	2	67	17	196
2017	CS-01	26	34	20	9	6	0	6	63	15	35
2017	CS-02	39	34	14	4	8	0	1	74	12	85
2017	CS-03	27	41	10	12	10	0	0	69	22	51
2017	CS-04	24	24	24	12	18	0	0	47	29	17
2014	CS	23	36	18	10	11	1	2	60	21	197
2014	CS-01	21	36	21	8	8	3	5	61	17	39
2014	CS-02	30	42	16	5	7	0	0	72	12	89
2014	CS-03	13	33	18	16	16	2	2	49	33	45
2014	CS-04	14	21	14	14	36	0	0	36	50	14
2011	CS	22	34	21	13	8	0	1	57	22	273
2011	CS-01	24	34	17	10	12	0	2	60	23	41
2011	CS-02	26	39	20	7	7	1	1	66	14	137
2011	CS-03	21	29	24	15	10	0	1	51	25	68
2008	CS	22	32	27	12	7	0	0	54	19	269
2008	CS-01	25	36	24	10	6	0	0	61	15	72
2008	CS-02	22	36	27	12	3	0	0	57	16	129
2008	CS-03	20	29	32	12	7	0	0	49	20	41
2008	CS-04	19	6	25	19	25	0	6	27	47	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	31	30	14	7	1	1	21	48	191
2019	CS-01	9	28	25	19	13	3	3	33	40	32
2019	CS-02	18	28	30	16	7	0	1	23	47	74
2019	CS-03	21	43	19	11	6	0	0	17	64	47
2018	CS	18	29	36	11	4	0	1	16	48	228
2018	CS-01	14	29	31	19	5	0	2	24	44	42
2018	CS-02	22	29	35	11	2	1	0	13	52	94
2018	CS-03	16	32	35	8	8	0	2	16	48	63
2018	CS-04	21	26	42	11	0	0	0	11	47	19
2017	CS	20	33	32	10	2	1	3	13	55	197
2017	CS-01	14	29	37	11	3	0	6	15	46	35
2017	CS-02	19	32	35	9	1	1	2	11	53	86
2017	CS-03	24	35	26	8	6	0	2	14	60	51
2017	CS-04	29	47	18	6	0	0	0	6	76	17
2014	CS	24	41	28	5	2	1	0	7	65	198
2014	CS-01	26	41	23	8	0	3	0	8	68	39
2014	CS-02	20	36	36	5	2	1	0	7	57	89
2014	CS-03	30	48	17	4	0	0	0	4	78	46
2014	CS-04	29	43	29	0	0	0	0	0	71	14
2011	CS	18	39	30	9	2	1	0	11	58	273
2011	CS-01	17	32	24	17	2	5	2	21	53	41
2011	CS-02	18	36	34	9	2	0	0	12	54	137
2011	CS-03	22	49	22	4	1	1	0	6	72	68
2008	CS	15	34	38	10	1	1	0	12	49	268
2008	CS-01	18	24	36	17	3	3	0	20	43	72
2008	CS-02	11	37	42	9	2	0	0	10	48	129
2008	CS-03	23	40	33	5	0	0	0	5	63	40
2008	CS-04	6	50	38	6	0	0	0	6	56	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	13	26	27	18	11	3	2	30	41	190
2019	CS-01	13	19	22	19	22	0	6	43	33	32
2019	CS-02	8	22	29	21	14	5	1	37	32	73
2019	CS-03	21	30	34	13	2	0	0	15	51	47
2018	CS	18	29	29	12	8	3	1	21	49	228
2018	CS-01	19	26	24	14	14	0	2	29	46	42
2018	CS-02	21	26	30	12	5	5	1	18	50	94
2018	CS-03	19	32	24	13	11	0	2	24	52	63
2018	CS-04	11	37	42	11	0	0	0	11	47	19
2017	CS	23	30	27	11	5	3	3	16	55	197
2017	CS-01	20	23	37	9	6	0	6	15	46	35
2017	CS-02	22	35	23	13	2	2	2	16	60	86
2017	CS-03	24	28	27	10	6	4	2	17	54	51
2017	CS-04	35	24	29	6	0	6	0	6	62	17
2014	CS	31	32	24	9	3	2	1	11	64	198
2014	CS-01	33	28	23	8	5	3	0	13	63	39
2014	CS-02	23	30	29	11	2	3	1	14	55	89
2014	CS-03	41	33	15	9	2	0	0	11	74	46
2014	CS-04	36	43	21	0	0	0	0	0	79	14
2011	CS	28	32	24	10	4	1	0	15	61	273
2011	CS-01	24	29	24	10	7	5	0	18	56	41
2011	CS-02	27	28	28	11	5	0	0	16	55	137
2011	CS-03	40	35	15	4	3	3	0	8	77	68
2008	CS	22	32	24	14	6	1	1	21	55	269
2008	CS-01	24	26	25	13	7	6	0	21	53	72
2008	CS-02	20	32	26	15	7	0	1	22	52	129
2008	CS-03	32	29	17	17	2	0	2	20	63	41
2008	CS-04	13	50	19	13	6	0	0	19	63	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	28	24	11	8	1	3	20	55	189
2019	CS-01	26	13	26	13	19	0	3	33	40	31
2019	CS-02	19	31	24	12	7	1	5	20	54	74
2019	CS-03	30	26	28	11	4	2	0	15	57	47
2018	CS	23	32	22	11	7	3	2	19	58	227
2018	CS-01	17	29	21	17	12	2	2	30	48	42
2018	CS-02	19	32	21	14	7	4	2	23	55	94
2018	CS-03	27	35	23	8	3	0	3	12	65	62
2018	CS-04	42	26	26	5	0	0	0	5	68	19
2017	CS	35	27	23	9	1	2	2	10	65	197
2017	CS-01	28	26	26	11	3	3	3	15	57	35
2017	CS-02	30	31	24	8	1	2	2	10	65	86
2017	CS-03	41	28	18	8	2	2	2	10	72	51
2017	CS-04	59	18	12	12	0	0	0	12	76	17
2014	CS	40	31	16	8	2	1	1	10	73	198
2014	CS-01	38	28	15	13	0	3	3	14	70	39
2014	CS-02	34	30	21	8	5	1	1	13	66	89
2014	CS-03	50	33	11	7	0	0	0	7	83	46
2014	CS-04	57	43	0	0	0	0	0	0	100	14
2011	CS	29	31	25	10	3	0	1	14	61	272
2011	CS-01	20	30	28	8	10	3	3	18	53	40
2011	CS-02	29	31	23	13	3	0	1	16	60	137
2011	CS-03	38	31	22	7	1	0	0	9	69	68
2008	CS	22	32	29	11	4	1	0	16	55	269
2008	CS-01	18	29	29	14	7	3	0	21	49	72
2008	CS-02	23	33	27	10	5	2	1	15	57	129
2008	CS-03	20	34	32	12	2	0	0	15	54	41
2008	CS-04	25	31	38	6	0	0	0	6	56	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	21	29	23	15	1	4	40	30	190
2019	CS-01	6	16	25	16	28	0	9	48	24	32
2019	CS-02	4	15	35	27	12	1	5	42	20	74
2019	CS-03	15	22	24	26	13	0	0	39	37	46
2018	CS	8	19	33	28	9	1	1	38	28	227
2018	CS-01	12	14	26	26	19	0	2	46	27	42
2018	CS-02	5	12	33	36	10	3	1	48	18	94
2018	CS-03	10	26	35	21	6	0	2	28	36	62
2018	CS-04	11	26	47	16	0	0	0	16	37	19
2017	CS	15	18	31	23	8	2	2	33	35	196
2017	CS-01	9	20	31	29	6	0	6	37	30	35
2017	CS-02	14	15	29	29	7	5	1	38	31	86
2017	CS-03	14	16	42	16	12	0	0	28	30	50
2017	CS-04	35	35	12	18	0	0	0	18	71	17
2014	CS	15	24	34	21	6	2	0	27	39	198
2014	CS-01	21	8	33	28	8	3	0	37	29	39
2014	CS-02	7	23	38	22	8	2	0	31	30	89
2014	CS-03	24	33	24	17	2	0	0	20	57	46
2014	CS-04	14	50	21	14	0	0	0	14	64	14
2011	CS	11	22	33	25	8	0	0	33	34	273
2011	CS-01	7	10	37	22	20	2	2	44	18	41
2011	CS-02	11	21	29	31	7	0	0	39	32	137
2011	CS-03	13	28	40	15	4	0	0	19	41	68
2008	CS	12	20	33	24	10	0	0	34	32	269
2008	CS-01	8	14	29	29	18	1	0	48	23	72
2008	CS-02	9	25	29	29	9	0	0	37	34	129
2008	CS-03	20	15	51	10	5	0	0	15	34	41
2008	CS-04	25	19	38	13	6	0	0	19	44	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	23	24	13	9	3	2	22	53	191
2019	CS-01	41	13	16	9	19	0	3	29	55	32
2019	CS-02	19	22	31	12	8	5	3	22	44	74
2019	CS-03	32	23	23	19	2	0	0	21	55	47
2018	CS	19	25	32	15	5	3	1	21	45	228
2018	CS-01	19	26	19	24	12	0	0	36	45	42
2018	CS-02	17	19	37	17	3	6	0	22	39	94
2018	CS-03	17	30	40	6	5	0	2	11	48	63
2018	CS-04	32	26	21	16	0	0	5	17	61	19
2017	CS	31	21	27	10	8	2	2	18	54	197
2017	CS-01	31	17	26	11	6	3	6	19	53	35
2017	CS-02	28	16	33	13	7	1	2	20	46	86
2017	CS-03	37	27	22	4	8	2	0	12	66	51
2017	CS-04	35	35	24	0	6	0	0	6	71	17
2014	CS	38	29	21	7	4	1	0	11	68	197
2014	CS-01	46	21	23	5	5	0	0	10	67	39
2014	CS-02	24	35	22	10	7	2	0	17	60	88
2014	CS-03	54	17	22	7	0	0	0	7	72	46
2014	CS-04	43	50	7	0	0	0	0	0	93	14
2011	CS	32	30	26	6	3	1	1	10	63	273
2011	CS-01	29	15	32	15	7	2	0	23	45	41
2011	CS-02	25	34	28	7	4	1	1	12	60	137
2011	CS-03	44	32	19	1	0	1	1	2	79	68
2008	CS	28	30	19	14	6	2	0	21	60	269
2008	CS-01	19	25	18	18	15	4	0	35	46	72
2008	CS-02	29	32	18	16	4	1	1	20	62	129
2008	CS-03	34	34	27	2	0	2	0	3	70	41
2008	CS-04	38	31	19	6	6	0	0	13	69	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	15	28	24	11	4	4	38	31	188
2019	CS-01	16	3	16	29	23	6	6	59	22	31
2019	CS-02	9	15	31	24	7	5	8	36	28	74
2019	CS-03	21	23	30	15	9	2	0	24	46	47
2018	CS	13	24	28	18	9	5	3	29	40	222
2018	CS-01	24	17	17	17	17	5	2	37	45	41
2018	CS-02	8	22	30	20	9	8	4	32	33	92
2018	CS-03	13	34	27	18	6	0	2	25	48	62
2018	CS-04	17	28	39	11	0	0	6	12	47	18
2017	CS	11	19	32	22	8	4	5	33	32	197
2017	CS-01	9	11	32	26	9	6	9	40	23	35
2017	CS-02	10	17	30	28	7	5	2	38	30	86
2017	CS-03	12	20	36	19	4	0	10	26	35	51
2017	CS-04	18	29	41	0	6	6	0	6	50	17
2014	CS	17	16	22	22	16	6	2	41	36	198
2014	CS-01	21	15	10	21	21	8	5	47	41	39
2014	CS-02	10	11	20	27	23	8	1	54	23	89
2014	CS-03	26	20	28	15	4	4	2	21	49	46
2014	CS-04	21	29	29	21	0	0	0	21	50	14
2011	CS	13	21	26	23	13	1	4	38	35	273
2011	CS-01	17	24	15	20	17	2	5	39	45	41
2011	CS-02	11	14	28	26	18	0	4	45	26	137
2011	CS-03	18	29	21	21	4	3	4	27	51	68
2008	CS	18	24	25	21	10	1	1	32	43	268
2008	CS-01	15	18	23	23	17	3	1	41	35	71
2008	CS-02	11	26	28	22	9	2	2	32	39	129
2008	CS-03	37	27	17	17	2	0	0	20	63	41
2008	CS-04	50	6	19	25	0	0	0	25	56	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	25	25	17	8	2	2	26	49	191
2019	CS-01	25	19	13	19	16	3	6	38	48	32
2019	CS-02	14	28	28	20	5	1	3	27	44	74
2019	CS-03	34	21	23	15	6	0	0	21	55	47
2018	CS	18	31	29	14	6	2	1	20	51	228
2018	CS-01	10	32	27	20	12	0	0	32	41	41
2018	CS-02	13	34	29	14	5	3	2	20	49	95
2018	CS-03	30	29	24	13	3	0	2	16	60	63
2018	CS-04	26	26	42	5	0	0	0	5	53	19
2017	CS	30	28	27	8	2	2	3	10	61	197
2017	CS-01	23	25	34	6	3	0	9	9	53	35
2017	CS-02	33	28	26	10	1	1	1	12	62	86
2017	CS-03	33	29	20	10	2	2	4	12	67	51
2017	CS-04	29	35	29	0	0	6	0	0	69	17
2014	CS	35	31	24	6	2	2	1	8	68	198
2014	CS-01	28	36	18	10	0	5	3	11	69	39
2014	CS-02	35	28	27	6	3	1	0	9	64	89
2014	CS-03	41	30	26	2	0	0	0	2	72	46
2014	CS-04	36	43	21	0	0	0	0	0	79	14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	13	36	27	16	2	44	20	191
2019	CS-01	9	13	38	9	28	3	39	23	32
2019	CS-02	5	12	34	31	16	1	48	18	74
2019	CS-03	9	15	34	32	11	0	43	23	47

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	15	5	5	3	0	3	87	8	189
2019	CS-01	71	13	13	0	0	0	3	87	0	31
2019	CS-02	70	20	1	4	0	0	4	94	4	74
2019	CS-03	65	11	4	7	11	0	2	78	18	46
2017	CS	61	20	5	6	5	0	2	83	11	197
2017	CS-01	66	6	11	6	5	0	6	76	12	35
2017	CS-02	66	21	1	3	6	0	2	89	10	86
2017	CS-03	53	27	4	8	6	0	2	82	14	51
2017	CS-04	53	29	12	0	6	0	0	82	6	17
2014	CS	59	23	7	4	6	0	2	83	10	197
2014	CS-01	59	23	10	0	5	0	3	84	5	39
2014	CS-02	61	25	7	2	3	0	2	87	6	89
2014	CS-03	58	20	4	7	11	0	0	78	18	45
2014	CS-04	43	21	14	21	0	0	0	64	21	14
2011	CS	68	12	6	4	3	0	6	86	8	272
2011	CS-01	80	5	7	0	0	2	5	92	0	41
2011	CS-02	69	11	4	4	4	0	9	87	8	137
2011	CS-03	68	13	6	4	6	0	3	83	11	68
2008	CS	63	13	6	8	2	0	8	83	11	269
2008	CS-01	64	11	11	6	0	0	8	82	6	72
2008	CS-02	62	11	4	9	5	1	9	81	15	129
2008	CS-03	63	17	5	7	0	0	7	87	8	41
2008	CS-04	56	25	6	13	0	0	0	81	13	16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	29	18	5	7	4	4	68	13	191
2019	CS-01	31	22	22	6	9	6	3	59	17	32
2019	CS-02	36	18	22	5	7	5	7	62	14	74
2019	CS-03	23	43	17	4	6	2	4	70	11	47
2018	CS	21	33	19	6	5	8	7	65	13	228
2018	CS-01	19	31	14	2	12	12	10	64	18	42
2018	CS-02	21	29	22	5	4	10	9	61	12	94
2018	CS-03	24	35	22	6	3	5	5	65	11	63
2018	CS-04	26	47	11	5	5	0	5	78	11	19
2017	CS	23	27	22	10	7	6	6	57	18	197
2017	CS-01	20	29	20	14	6	9	3	55	23	35
2017	CS-02	30	23	21	8	6	5	7	61	16	86
2017	CS-03	16	32	25	4	10	8	6	55	16	51
2017	CS-04	18	29	35	12	0	0	6	50	12	17
2014	CS	24	29	23	7	8	5	4	59	16	197
2014	CS-01	18	21	23	5	15	13	5	47	25	39
2014	CS-02	28	32	20	5	8	5	3	65	13	89
2014	CS-03	24	31	24	11	2	0	7	60	14	45
2014	CS-04	21	36	21	14	0	7	0	62	15	14

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	47	31	8	9	3	2	1	79	13	190
2019	CS-01	38	34	9	13	6	0	0	72	19	32
2019	CS-02	42	29	12	11	3	3	0	73	14	73
2019	CS-03	49	36	4	4	4	2	0	87	9	47
2018	CS	46	30	9	7	6	2	0	78	13	227
2018	CS-01	41	29	10	5	12	2	0	73	18	41
2018	CS-02	46	31	14	3	3	3	0	79	7	94
2018	CS-03	46	30	3	13	6	2	0	77	19	63
2018	CS-04	63	21	0	11	5	0	0	84	16	19
2017	CS	45	23	16	11	4	1	1	69	15	194
2017	CS-01	48	9	26	9	3	3	3	60	12	35
2017	CS-02	46	26	13	10	5	0	0	72	14	83
2017	CS-03	40	29	10	16	4	2	0	70	20	51
2017	CS-04	47	24	24	6	0	0	0	71	6	17
2014	CS	40	32	12	10	6	1	0	72	16	197
2014	CS-01	54	15	10	10	10	0	0	69	21	39
2014	CS-02	35	38	9	11	6	1	0	74	17	89
2014	CS-03	38	36	16	11	0	0	0	73	11	45
2014	CS-04	43	29	14	7	7	0	0	71	14	14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	30	4	4	3	1	1	89	7	188
2019	CS-01	53	31	0	13	3	0	0	84	16	32
2019	CS-02	63	24	7	1	4	1	0	87	6	72
2019	CS-03	52	39	4	4	0	0	0	91	4	46
2018	CS	50	37	6	5	1	1	0	88	6	227
2018	CS-01	37	46	10	2	2	2	0	85	5	41
2018	CS-02	52	35	5	3	2	1	1	89	5	94
2018	CS-03	51	40	5	5	0	0	0	90	5	63
2018	CS-04	63	16	5	16	0	0	0	79	16	19
2017	CS	46	38	8	5	3	0	0	84	8	196
2017	CS-01	48	29	17	3	3	0	0	77	6	35
2017	CS-02	50	35	6	6	3	0	0	85	9	86
2017	CS-03	37	53	4	2	4	0	0	90	6	51
2017	CS-04	47	29	18	6	0	0	0	76	6	17
2014	CS	45	36	7	9	2	0	1	82	11	196
2014	CS-01	41	31	10	13	3	0	3	74	16	39
2014	CS-02	50	33	7	8	2	0	0	83	10	88
2014	CS-03	42	42	4	9	2	0	0	84	11	45
2014	CS-04	36	43	7	14	0	0	0	79	14	14

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	40	9	4	3	2	0	85	6	191
2019	CS-01	47	31	6	13	3	0	0	78	16	32
2019	CS-02	38	39	15	3	4	1	0	78	7	74
2019	CS-03	45	43	9	0	2	2	0	89	2	47
2018	CS	43	41	11	4	1	1	0	84	5	227
2018	CS-01	33	45	14	2	2	0	2	80	5	42
2018	CS-02	37	46	10	3	2	2	0	85	5	93
2018	CS-03	51	35	11	3	0	0	0	86	3	63
2018	CS-04	63	21	5	11	0	0	0	84	11	19

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	28	16	4	3	2	76	8	189
2019	CS-01	32	35	16	6	3	6	72	10	31
2019	CS-02	44	27	19	4	4	1	72	8	73
2019	CS-03	49	19	21	6	4	0	68	11	47

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	31	14	8	6	1	1	72	14	190
2019	CS-01	38	31	9	3	13	3	3	73	17	32
2019	CS-02	44	33	10	7	5	0	1	78	13	73
2019	CS-03	38	26	17	13	6	0	0	64	19	47
2018	CS	37	32	14	12	4	0	0	70	16	225
2018	CS-01	34	29	10	17	10	0	0	63	27	41
2018	CS-02	38	32	16	10	2	1	1	72	12	94
2018	CS-03	37	29	16	16	2	0	0	66	18	62
2018	CS-04	37	42	5	11	5	0	0	79	16	19
2017	CS	38	26	14	13	8	0	0	65	21	197
2017	CS-01	46	23	17	9	6	0	0	68	14	35
2017	CS-02	44	23	14	13	6	0	0	67	19	86
2017	CS-03	32	29	8	16	16	0	0	61	31	51
2017	CS-04	29	35	24	12	0	0	0	65	12	17
2014	CS	31	37	16	10	5	1	0	69	15	198
2014	CS-01	26	46	10	8	10	0	0	72	18	39
2014	CS-02	38	35	18	6	3	0	0	73	9	89
2014	CS-03	24	35	11	22	7	2	0	60	29	46
2014	CS-04	29	36	21	14	0	0	0	64	14	14
2011	CS	27	34	21	9	9	0	0	62	18	273
2011	CS-01	29	37	22	2	7	2	0	68	10	41
2011	CS-02	28	37	17	8	10	0	0	65	18	137
2011	CS-03	26	22	25	16	9	0	1	49	25	68
2008	CS	22	38	15	11	13	0	0	60	24	268
2008	CS-01	26	38	14	7	14	0	1	65	21	72
2008	CS-02	19	35	21	12	13	1	0	54	25	129
2008	CS-03	15	45	5	18	18	0	0	60	35	40
2008	CS-04	38	38	6	13	6	0	0	75	19	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	31	9	5	5	2	1	81	10	190
2019	CS-01	63	19	6	6	3	3	0	84	10	32
2019	CS-02	51	29	7	7	4	3	0	82	11	73
2019	CS-03	38	36	15	4	6	0	0	74	11	47
2018	CS	45	28	15	6	3	3	0	76	9	225
2018	CS-01	43	26	14	7	5	5	0	73	13	42
2018	CS-02	44	31	15	4	2	2	1	78	7	93
2018	CS-03	45	27	15	6	3	3	0	75	10	62
2018	CS-04	53	16	16	11	0	5	0	72	11	19
2017	CS	46	25	14	9	4	3	0	73	13	197
2017	CS-01	52	20	14	3	9	3	0	73	12	35
2017	CS-02	48	23	15	8	2	3	0	74	11	86
2017	CS-03	42	31	8	10	6	4	0	76	16	51
2017	CS-04	35	29	24	12	0	0	0	65	12	17
2014	CS	41	31	15	7	3	3	1	75	9	198
2014	CS-01	38	23	18	8	3	5	5	69	11	39
2014	CS-02	44	37	12	3	2	1	0	82	6	89
2014	CS-03	37	28	15	13	2	4	0	68	16	46
2014	CS-04	43	21	21	7	7	0	0	64	14	14
2011	CS	40	33	10	10	5	2	0	75	15	272
2011	CS-01	48	35	5	5	3	5	0	87	8	40
2011	CS-02	42	32	9	10	7	1	0	74	17	137
2011	CS-03	38	24	19	12	3	3	1	65	15	68
2008	CS	35	33	16	10	4	1	1	70	14	269
2008	CS-01	36	35	14	8	3	3	1	74	12	72
2008	CS-02	29	33	19	12	5	2	0	64	17	129
2008	CS-03	34	37	10	12	5	0	2	73	18	41
2008	CS-04	63	19	19	0	0	0	0	81	0	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	31	9	12	2	1	1	77	13	190
2019	CS-01	47	25	9	9	3	3	3	77	13	32
2019	CS-02	49	22	11	16	0	1	0	72	17	73
2019	CS-03	40	36	9	11	4	0	0	77	15	47
2018	CS	44	32	11	9	3	0	0	76	13	224
2018	CS-01	41	24	12	15	5	2	0	68	20	41
2018	CS-02	48	34	10	5	2	0	0	83	8	93
2018	CS-03	39	32	11	13	5	0	0	71	18	62
2018	CS-04	47	26	16	11	0	0	0	74	11	19
2017	CS	40	31	11	11	6	1	0	73	16	197
2017	CS-01	49	26	14	6	6	0	0	75	11	35
2017	CS-02	44	29	12	9	5	1	0	74	14	86
2017	CS-03	35	35	4	16	8	2	0	72	24	51
2017	CS-04	35	35	24	6	0	0	0	71	6	17
2014	CS	39	35	11	10	5	1	0	75	14	198
2014	CS-01	38	26	18	13	5	0	0	64	18	39
2014	CS-02	48	33	7	9	3	0	0	81	12	89
2014	CS-03	28	46	9	9	7	2	0	76	16	46
2014	CS-04	21	43	21	7	7	0	0	64	14	14
2011	CS	32	37	13	11	6	0	0	70	17	273
2011	CS-01	37	46	10	5	0	2	0	85	5	41
2011	CS-02	29	37	14	12	8	0	0	66	20	137
2011	CS-03	35	34	13	10	6	0	1	70	16	68
2008	CS	32	31	12	14	9	1	1	65	23	269
2008	CS-01	31	33	15	10	8	1	1	66	19	72
2008	CS-02	29	28	14	19	9	1	0	57	29	129
2008	CS-03	32	37	5	15	10	0	2	70	25	41
2008	CS-04	50	38	0	6	6	0	0	88	13	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	84	8	3	2	2	0	2	94	3	190
2019	CS-01	75	13	9	0	0	0	3	90	0	32
2019	CS-02	90	4	1	1	1	0	1	96	3	73
2019	CS-03	81	9	2	2	4	0	2	91	7	47
2017	CS	77	14	3	2	2	1	2	93	4	197
2017	CS-01	72	14	9	0	2	0	3	89	3	35
2017	CS-02	81	9	1	1	2	1	3	95	4	86
2017	CS-03	77	16	2	4	2	0	0	92	6	51
2017	CS-04	65	29	6	0	0	0	0	94	0	17
2014	CS	75	13	7	2	2	0	2	90	3	197
2014	CS-01	67	21	10	0	0	0	3	89	0	39
2014	CS-02	82	7	6	0	2	0	3	92	2	89
2014	CS-03	64	18	11	4	2	0	0	82	7	45
2014	CS-04	79	14	0	7	0	0	0	93	7	14
2011	CS	73	13	5	2	3	0	5	90	5	273
2011	CS-01	83	7	5	0	0	0	5	95	0	41
2011	CS-02	72	13	3	3	2	0	7	91	6	137
2011	CS-03	68	15	9	1	4	0	3	85	6	68
2008	CS	80	6	2	3	2	0	7	93	5	269
2008	CS-01	76	7	1	1	0	1	13	97	2	72
2008	CS-02	77	6	2	5	4	0	6	88	9	129
2008	CS-03	90	5	0	0	0	0	5	100	0	41
2008	CS-04	88	6	6	0	0	0	0	94	0	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	26	8	3	4	2	1	84	8	190
2019	CS-01	53	31	6	3	6	0	0	84	9	32
2019	CS-02	59	25	7	3	4	3	0	86	7	73
2019	CS-03	57	23	15	2	2	0	0	81	4	47
2017	CS	49	23	9	8	7	2	3	75	15	197
2017	CS-01	60	17	6	3	3	3	9	87	6	35
2017	CS-02	56	21	9	3	6	2	2	81	10	86
2017	CS-03	41	28	10	8	12	2	0	70	20	51
2017	CS-04	29	24	18	24	6	0	0	53	29	17
2014	CS	52	24	9	7	2	5	2	81	9	197
2014	CS-01	41	31	13	5	3	8	0	78	8	39
2014	CS-02	64	19	8	1	1	5	2	89	2	89
2014	CS-03	44	31	7	9	0	4	4	83	10	45
2014	CS-04	50	21	7	21	0	0	0	71	21	14
2011	CS	54	25	7	8	3	1	1	81	11	273
2011	CS-01	44	37	10	2	0	5	2	87	3	41
2011	CS-02	55	26	7	7	4	1	1	82	11	137
2011	CS-03	56	22	6	9	4	1	1	80	14	68

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	23	12	2	3	2	83	5	189
2019	CS-01	59	16	16	0	6	3	77	6	32
2019	CS-02	56	25	11	1	3	4	84	4	73
2019	CS-03	57	28	11	0	4	0	85	4	47
2018	CS	50	26	14	6	2	2	78	8	224
2018	CS-01	48	18	23	3	5	5	68	8	40
2018	CS-02	53	29	11	3	3	1	83	6	94
2018	CS-03	48	29	15	8	0	0	77	8	62
2018	CS-04	53	21	5	21	0	0	74	21	19
2017	CS	52	28	7	4	5	4	83	10	196
2017	CS-01	57	20	6	6	3	9	84	9	35
2017	CS-02	52	28	8	2	6	4	83	9	85
2017	CS-03	47	37	4	4	4	4	88	8	51
2017	CS-04	65	12	18	6	0	0	76	6	17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	32	8	6	5	1	81	11	191
2019	CS-01	50	31	3	3	9	3	84	13	32
2019	CS-02	46	35	7	7	4	1	82	11	74
2019	CS-03	43	34	11	6	6	0	77	13	47
2018	CS	49	24	13	9	4	0	73	13	227
2018	CS-01	43	29	12	7	10	0	71	17	42
2018	CS-02	53	21	14	7	4	1	74	12	95
2018	CS-03	45	29	11	11	3	0	74	15	62
2018	CS-04	47	21	16	16	0	0	68	16	19
2017	CS	49	20	14	9	8	1	69	16	197
2017	CS-01	54	20	17	6	0	3	76	6	35
2017	CS-02	51	19	10	9	10	0	70	20	86
2017	CS-03	44	23	14	8	10	2	68	18	51
2017	CS-04	47	18	24	12	0	0	65	12	17
2014	CS	46	26	15	6	6	1	73	12	198
2014	CS-01	49	21	18	5	5	3	71	11	39
2014	CS-02	49	29	11	7	3	0	79	10	89
2014	CS-03	43	24	13	7	11	2	69	18	46
2014	CS-04	36	21	36	0	7	0	57	7	14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	38	14	14	7	2	2	63	22	56
2019	CS-03	20	40	12	20	8	0	0	60	28	25

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	26	25	8	8	9	1	53	19	191
2019	CS-01	13	19	25	13	9	19	3	40	28	32
2019	CS-02	26	22	30	4	8	9	1	53	14	74
2019	CS-03	23	28	19	13	9	9	0	56	23	47
2018	CS	18	27	20	16	7	11	0	51	26	228
2018	CS-01	24	19	24	10	12	12	0	49	24	42
2018	CS-02	16	28	14	14	10	19	0	54	29	94
2018	CS-03	21	25	32	17	3	2	0	47	21	63
2018	CS-04	11	47	11	21	5	5	0	61	28	19
2017	CS	12	26	18	16	16	12	0	44	36	196
2017	CS-01	20	29	17	11	11	11	0	55	26	35
2017	CS-02	10	26	21	15	10	17	0	44	31	86
2017	CS-03	6	30	16	18	22	8	0	40	43	50
2017	CS-04	18	12	18	18	35	0	0	29	53	17
2014	CS	10	29	23	11	9	18	1	47	24	198
2014	CS-01	10	21	18	8	13	31	0	44	30	39
2014	CS-02	14	28	23	10	9	17	0	50	23	89
2014	CS-03	2	41	20	13	4	17	2	54	22	46
2014	CS-04	14	21	21	21	21	0	0	36	43	14
2011	CS	9	25	25	17	15	10	0	38	35	272
2011	CS-01	10	27	34	2	15	12	0	42	19	41
2011	CS-02	7	23	29	12	17	13	0	34	33	136
2011	CS-03	7	26	15	31	16	4	0	35	49	68

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	29	17	19	15	4	1	46	36	190
2019	CS-01	13	22	13	22	19	9	3	39	46	32
2019	CS-02	18	28	19	16	14	4	1	49	31	74
2019	CS-03	13	37	9	22	17	2	0	51	40	46
2018	CS	13	26	24	19	14	4	0	41	34	228
2018	CS-01	14	21	19	14	21	10	0	39	39	42
2018	CS-02	13	26	22	20	16	3	0	40	37	94
2018	CS-03	14	29	25	22	8	2	0	44	31	63
2018	CS-04	11	37	26	16	11	0	0	47	26	19
2017	CS	8	25	18	26	22	2	0	33	49	197
2017	CS-01	14	17	20	26	20	3	0	32	47	35
2017	CS-02	7	26	19	24	23	1	0	33	48	86
2017	CS-03	4	28	12	25	27	4	0	33	55	51
2017	CS-04	6	18	35	24	18	0	0	24	41	17
2014	CS	6	26	20	21	22	5	0	33	46	198
2014	CS-01	5	21	15	21	28	10	0	29	54	39
2014	CS-02	7	26	21	19	23	5	0	34	44	89
2014	CS-03	4	30	15	26	22	2	0	36	49	46
2014	CS-04	7	29	21	29	14	0	0	36	43	14
2011	CS	6	22	24	23	22	3	0	29	46	272
2011	CS-01	7	17	32	17	20	7	0	26	39	41
2011	CS-02	6	24	24	20	26	1	0	30	46	136
2011	CS-03	6	18	15	32	25	4	0	25	60	68
2008	CS	14	34	20	13	18	2	0	49	31	268
2008	CS-01	21	35	18	7	15	4	0	58	23	72
2008	CS-02	9	33	20	13	23	2	0	43	36	128
2008	CS-03	5	39	20	20	17	0	0	44	37	41
2008	CS-04	19	31	19	25	0	0	6	53	27	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	26	20	19	17	7	1	38	40	191
2019	CS-01	6	22	25	9	22	13	3	33	37	32
2019	CS-02	11	30	14	19	16	9	1	45	39	74
2019	CS-03	9	30	19	19	21	2	0	39	41	47
2018	CS	8	25	26	16	17	7	0	36	35	228
2018	CS-01	12	17	26	12	21	12	0	32	38	42
2018	CS-02	9	27	21	16	20	7	0	38	39	94
2018	CS-03	6	27	30	19	13	5	0	35	33	63
2018	CS-04	5	32	26	21	16	0	0	37	37	19
2017	CS	5	20	20	31	21	4	0	25	54	197
2017	CS-01	9	14	25	26	20	6	0	24	49	35
2017	CS-02	3	21	20	33	21	2	0	25	55	86
2017	CS-03	4	18	14	35	23	6	0	23	62	51
2017	CS-04	6	18	29	29	18	0	0	24	47	17
2014	CS	4	19	23	23	24	7	0	24	51	198
2014	CS-01	3	13	21	18	31	15	0	18	58	39
2014	CS-02	6	24	19	25	20	7	0	31	48	89
2014	CS-03	0	22	22	24	28	4	0	23	55	46
2014	CS-04	7	0	36	29	29	0	0	7	57	14
2011	CS	3	20	20	26	24	6	0	25	54	273
2011	CS-01	5	22	29	15	22	7	0	29	39	41
2011	CS-02	3	20	18	25	27	8	0	25	56	137
2011	CS-03	3	15	15	38	26	3	0	18	67	68
2008	CS	5	28	22	23	17	6	0	35	42	269
2008	CS-01	8	32	13	19	17	11	0	45	41	72
2008	CS-02	4	22	27	24	18	5	0	28	44	129
2008	CS-03	0	32	20	27	22	0	0	32	49	41
2008	CS-04	0	25	38	31	0	6	0	27	33	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	26	17	20	18	4	1	42	40	190
2019	CS-01	16	19	22	13	22	9	0	38	38	32
2019	CS-02	11	30	14	19	19	5	1	44	41	73
2019	CS-03	13	17	23	26	19	2	0	30	46	47
2018	CS	11	26	23	20	16	4	0	38	38	228
2018	CS-01	12	19	26	19	19	5	0	33	40	42
2018	CS-02	9	29	18	19	18	6	1	40	40	94
2018	CS-03	13	21	24	25	14	3	0	34	41	63
2018	CS-04	11	26	32	21	11	0	0	37	32	19
2017	CS	7	21	19	24	27	2	0	28	52	196
2017	CS-01	9	26	14	23	26	3	0	35	50	35
2017	CS-02	6	28	14	22	28	2	0	35	51	86
2017	CS-03	4	14	20	30	31	2	0	18	62	51
2017	CS-04	19	6	31	25	19	0	0	25	44	16
2014	CS	4	26	19	18	27	5	0	32	48	197
2014	CS-01	10	15	15	13	41	5	0	27	57	39
2014	CS-02	5	32	16	17	24	7	0	39	44	88
2014	CS-03	0	28	15	22	30	4	0	30	55	46
2014	CS-04	0	14	36	36	14	0	0	14	50	14
2011	CS	5	23	18	29	23	3	0	29	53	273
2011	CS-01	5	24	20	20	22	10	0	32	46	41
2011	CS-02	4	26	15	27	27	2	0	30	55	137
2011	CS-03	6	21	19	31	22	1	0	27	54	68
2008	CS	7	32	16	24	19	1	0	39	44	269
2008	CS-01	13	32	17	19	17	3	0	46	37	72
2008	CS-02	6	31	18	23	20	2	0	38	44	129
2008	CS-03	2	39	15	22	22	0	0	41	44	41
2008	CS-04	0	25	13	38	25	0	0	25	63	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	25	11	3	1	7	1	84	5	190
2019	CS-01	45	19	6	10	0	16	3	80	12	31
2019	CS-02	51	22	15	3	1	8	0	79	4	74
2019	CS-03	55	28	9	2	0	4	2	89	2	47

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	42	21	14	6	2	1	58	20	191
2019	CS-01	16	34	25	13	9	3	0	52	23	32
2019	CS-02	18	41	16	16	7	1	1	60	24	74
2019	CS-03	13	40	30	9	9	0	0	53	17	47
2018	CS	14	46	18	14	7	2	0	61	21	228
2018	CS-01	12	38	24	12	14	0	0	50	26	42
2018	CS-02	17	38	23	15	5	2	0	56	20	95
2018	CS-03	13	52	15	15	6	0	0	65	21	62
2018	CS-04	16	63	0	16	0	5	0	83	17	19
2017	CS	12	36	20	21	11	1	0	48	32	197
2017	CS-01	17	32	11	23	17	0	0	48	40	35
2017	CS-02	6	40	24	22	7	1	0	46	29	86
2017	CS-03	16	35	18	16	14	2	0	52	30	51
2017	CS-04	18	24	18	29	12	0	0	41	41	17
2014	CS	12	31	21	17	15	4	1	45	33	198
2014	CS-01	15	18	23	23	18	3	0	34	42	39
2014	CS-02	12	31	17	15	18	7	0	47	35	89
2014	CS-03	11	33	28	13	13	2	0	44	27	46
2014	CS-04	14	50	14	14	0	0	7	69	15	14
2011	CS	10	37	20	18	11	4	0	49	30	273
2011	CS-01	12	29	24	17	12	5	0	44	31	41
2011	CS-02	11	35	23	18	12	2	0	47	30	137
2011	CS-03	7	37	15	22	12	7	0	48	37	68

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	23	26	25	9	5	1	36	36	189
2019	CS-01	19	19	22	19	13	9	0	41	34	32
2019	CS-02	10	30	23	22	7	7	1	43	31	73
2019	CS-03	9	19	34	28	11	0	0	28	38	47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	37	18	10	7	6	2	62	19	191
2019	CS-01	16	34	6	13	19	9	3	57	36	32
2019	CS-02	18	39	24	5	4	8	1	63	10	74
2019	CS-03	21	34	17	15	6	4	2	59	23	47
2018	CS	21	40	15	14	4	5	1	64	20	229
2018	CS-01	17	31	17	19	5	10	2	54	27	42
2018	CS-02	17	43	19	12	4	4	1	63	17	95
2018	CS-03	25	37	13	17	5	2	2	64	23	63
2018	CS-04	32	37	5	11	5	11	0	76	18	19
2017	CS	23	38	15	12	9	2	1	63	22	197
2017	CS-01	23	34	26	6	11	0	0	57	17	35
2017	CS-02	22	39	16	12	6	3	1	65	18	86
2017	CS-03	22	41	8	12	12	4	2	67	25	51
2017	CS-04	29	35	12	18	6	0	0	65	24	17
2014	CS	25	41	13	10	6	4	1	69	17	197
2014	CS-01	18	44	15	0	10	13	0	71	12	39
2014	CS-02	20	44	10	12	8	2	3	68	21	89
2014	CS-03	29	38	20	9	2	2	0	68	11	45
2014	CS-04	43	36	0	21	0	0	0	79	21	14
2011	CS	30	33	15	8	8	5	1	67	17	273
2011	CS-01	37	32	10	7	5	10	0	76	14	41
2011	CS-02	24	29	20	10	12	4	1	56	23	137
2011	CS-03	28	38	13	4	7	6	3	73	13	68
2008	CS	26	39	13	10	9	4	0	68	19	269
2008	CS-01	25	36	11	8	13	7	0	66	22	72
2008	CS-02	22	39	12	13	10	3	1	63	24	129
2008	CS-03	29	41	15	7	2	5	0	74	10	41
2008	CS-04	31	50	19	0	0	0	0	81	0	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	42	24	5	4	2	1	66	9	190
2019	CS-01	26	32	19	16	3	0	3	60	20	31
2019	CS-02	24	36	26	4	5	3	1	63	10	74
2019	CS-03	21	40	32	4	2	0	0	62	6	47
2018	CS	19	50	19	6	4	2	0	70	10	228
2018	CS-01	17	46	27	2	7	0	0	63	10	41
2018	CS-02	16	48	21	7	4	3	0	66	12	95
2018	CS-03	21	51	17	8	2	2	0	73	10	63
2018	CS-04	21	63	5	5	0	5	0	89	6	19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	23	20	16	13	14	2	43	33	191
2019	CS-01	16	19	16	16	13	16	6	44	36	32
2019	CS-02	16	30	20	15	8	11	0	52	26	74
2019	CS-03	9	21	21	15	17	17	0	36	38	47
2018	CS	12	22	22	17	14	12	1	39	36	228
2018	CS-01	7	22	24	17	20	7	2	32	41	41
2018	CS-02	12	24	22	13	12	17	1	44	29	95
2018	CS-03	10	21	16	27	17	10	0	33	49	63
2018	CS-04	26	11	32	11	5	16	0	44	19	19
2017	CS	8	22	22	18	19	10	1	34	42	196
2017	CS-01	14	32	20	11	17	6	0	48	30	35
2017	CS-02	5	26	26	18	13	13	0	35	35	85
2017	CS-03	6	20	19	25	20	6	4	28	50	51
2017	CS-04	12	6	18	12	35	12	6	21	57	17
2014	CS	11	22	23	15	19	11	0	36	38	198
2014	CS-01	15	15	15	10	21	23	0	40	40	39
2014	CS-02	8	25	30	14	16	8	0	35	32	89
2014	CS-03	13	22	20	17	17	11	0	39	39	46
2014	CS-04	7	21	7	29	36	0	0	29	64	14
2011	CS	9	23	21	19	15	11	1	36	39	272
2011	CS-01	10	12	24	17	17	15	5	27	42	41
2011	CS-02	6	23	24	18	15	13	1	33	38	136
2011	CS-03	10	24	16	29	16	4	0	35	48	68

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	30	21	14	16	1	1	48	31	189
2019	CS-01	19	28	19	9	22	3	0	48	32	32
2019	CS-02	14	29	22	16	18	0	1	43	35	73
2019	CS-03	15	30	23	21	11	0	0	45	32	47
2018	CS	13	34	21	14	16	1	0	48	31	228
2018	CS-01	7	29	10	24	26	5	0	38	53	42
2018	CS-02	14	27	27	13	19	1	0	41	32	94
2018	CS-03	14	38	25	13	10	0	0	52	22	63
2018	CS-04	16	58	5	16	5	0	0	74	21	19
2017	CS	16	27	17	20	16	4	0	45	37	197
2017	CS-01	11	25	23	9	26	6	0	39	37	35
2017	CS-02	9	29	16	24	19	2	0	39	44	86
2017	CS-03	24	19	18	21	10	8	0	47	34	51
2017	CS-04	24	41	12	18	6	0	0	65	24	17
2014	CS	10	28	19	20	21	3	0	38	42	197
2014	CS-01	10	15	15	15	38	5	0	27	57	39
2014	CS-02	8	27	21	23	18	3	0	36	42	88
2014	CS-03	9	41	15	17	17	0	0	50	35	46
2014	CS-04	14	43	21	14	7	0	0	57	21	14
2011	CS	13	25	19	20	21	1	0	38	42	273
2011	CS-01	5	22	24	15	29	5	0	28	46	41
2011	CS-02	11	22	17	23	25	1	1	34	49	137
2011	CS-03	19	21	24	21	16	0	0	40	37	68
2008	CS	11	31	18	20	17	3	0	43	38	268
2008	CS-01	17	32	15	7	21	7	0	53	30	71
2008	CS-02	6	27	19	27	19	2	0	34	46	129
2008	CS-03	12	37	15	20	17	0	0	49	37	41
2008	CS-04	6	44	25	25	0	0	0	50	25	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	22	20	16	20	2	2	41	38	191
2019	CS-01	19	22	19	13	28	0	0	41	41	32
2019	CS-02	18	20	18	20	19	3	3	40	41	74
2019	CS-03	19	26	15	26	15	0	0	45	40	47
2018	CS	15	25	12	21	23	3	1	42	45	229
2018	CS-01	17	26	12	14	21	7	2	47	39	42
2018	CS-02	12	25	14	23	24	1	1	38	48	95
2018	CS-03	19	21	11	17	29	2	2	41	48	63
2018	CS-04	5	42	11	26	11	5	0	50	39	19
2017	CS	14	17	17	17	32	2	1	32	51	197
2017	CS-01	11	9	25	14	37	3	0	21	53	35
2017	CS-02	9	16	17	21	34	1	1	26	56	86
2017	CS-03	18	18	16	14	31	4	0	37	47	51
2017	CS-04	29	24	6	18	18	0	6	56	37	17
2014	CS	9	18	14	19	36	2	2	28	58	198
2014	CS-01	8	10	8	18	49	5	3	19	72	39
2014	CS-02	9	16	17	18	36	2	2	26	57	89
2014	CS-03	9	28	9	22	33	0	0	37	54	46
2014	CS-04	14	29	14	29	7	0	7	46	38	14
2011	CS	6	21	13	26	33	0	1	27	59	273
2011	CS-01	10	12	20	20	39	0	0	22	59	41
2011	CS-02	3	15	15	28	36	1	1	19	66	137
2011	CS-03	9	22	7	29	31	0	1	31	61	68
2008	CS	12	24	17	16	27	3	1	38	45	268
2008	CS-01	13	28	17	13	21	8	1	45	37	72
2008	CS-02	9	20	20	18	33	0	1	28	51	128
2008	CS-03	15	24	10	20	32	0	0	39	51	41
2008	CS-04	19	31	25	6	13	0	6	53	20	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	26	13	3	1	1	3	83	4	190
2019	CS-01	47	25	19	0	3	3	3	77	3	32
2019	CS-02	53	32	11	3	0	0	1	86	3	73
2019	CS-03	53	23	15	4	0	2	2	80	4	47

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	8	12	8	7	4	11	69	18	190
2019	CS-01	59	16	9	3	6	3	3	80	10	32
2019	CS-02	47	11	15	8	7	5	7	66	17	73
2019	CS-03	49	2	9	13	9	4	15	63	26	47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	22	18	8	5	2	1	68	14	190
2019	CS-01	34	22	19	13	9	3	0	58	23	32
2019	CS-02	41	21	21	10	7	1	0	63	17	73
2019	CS-03	43	30	15	6	4	2	0	74	11	47

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	20	14	7	10	5	3	66	18	189
2019	CS-01	28	19	19	9	16	3	6	52	28	32
2019	CS-02	34	25	15	7	12	5	1	63	21	73
2019	CS-03	46	20	9	11	7	7	2	71	19	46

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	13	14	8	21	3	5	54	31	189
2019	CS-01	26	10	16	6	32	3	6	39	43	31
2019	CS-02	29	15	16	10	22	3	5	48	34	73
2019	CS-03	38	17	11	9	17	6	2	60	28	47

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	17	6	3	3	2	5	86	7	189
2019	CS-01	50	22	9	3	9	3	3	77	13	32
2019	CS-02	54	24	8	4	1	3	6	85	6	72
2019	CS-03	79	13	4	2	0	0	2	93	2	47

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	7	5	2	3	3	5	88	6	188
2019	CS-01	75	6	9	0	3	0	6	87	3	32
2019	CS-02	72	8	6	3	4	3	4	87	7	72
2019	CS-03	81	9	2	0	2	2	4	95	2	47

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	7	4	1	2	11	95	1	190
2019	CS-01	72	13	3	0	0	13	96	0	32
2019	CS-02	71	10	4	1	3	11	94	2	73
2019	CS-03	81	4	4	2	0	9	93	2	47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	43	20	9	5	3	0	64	15	190
2019	CS-01	22	31	16	16	13	3	0	55	29	32
2019	CS-02	16	45	21	10	4	4	0	64	14	73
2019	CS-03	13	47	28	6	4	2	0	61	11	47
2018	CS	21	36	22	10	8	3	0	59	19	227
2018	CS-01	12	38	14	14	12	7	2	55	29	42
2018	CS-02	18	34	26	11	9	3	0	54	20	94
2018	CS-03	30	32	24	8	6	0	0	62	14	63
2018	CS-04	32	26	21	5	11	5	0	61	17	19
2017	CS	13	35	25	11	13	4	0	49	25	197
2017	CS-01	11	29	34	9	17	0	0	40	25	35
2017	CS-02	6	37	23	15	13	6	0	46	30	86
2017	CS-03	20	37	23	4	12	4	0	59	16	51
2017	CS-04	29	29	18	12	12	0	0	59	24	17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	32	43	17	6	2	1	0	75	8	190
2019	CS-01	28	41	19	6	6	0	0	69	13	32
2019	CS-02	34	42	15	5	0	3	0	79	6	73
2019	CS-03	23	47	23	6	0	0	0	70	6	47
2018	CS	36	41	14	4	3	3	0	79	7	227
2018	CS-01	43	31	10	5	10	2	0	76	15	42
2018	CS-02	32	42	15	4	1	5	0	78	6	93
2018	CS-03	37	46	13	3	0	2	0	84	3	63
2018	CS-04	32	42	21	5	0	0	0	74	5	19
2017	CS	27	43	13	9	4	3	0	73	14	197
2017	CS-01	28	37	17	6	3	9	0	72	9	35
2017	CS-02	27	51	10	6	5	1	0	79	10	86
2017	CS-03	28	37	16	16	2	2	0	66	18	51
2017	CS-04	24	47	18	6	6	0	0	71	12	17
2014	CS	33	39	16	6	3	3	1	74	9	197
2014	CS-01	38	28	10	8	8	8	0	72	17	39
2014	CS-02	35	39	16	6	2	2	0	76	8	89
2014	CS-03	33	40	18	2	2	2	2	77	5	45
2014	CS-04	21	43	29	7	0	0	0	64	7	14
2011	CS	27	42	14	7	6	4	0	72	14	273
2011	CS-01	29	44	12	5	7	2	0	75	13	41
2011	CS-02	23	44	15	7	7	4	0	70	14	137
2011	CS-03	25	38	16	7	7	6	0	67	16	68

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	38	14	4	1	4	2	80	5	189
2019	CS-01	25	44	19	3	0	0	9	76	3	32
2019	CS-02	47	30	10	5	3	5	0	81	9	73
2019	CS-03	30	46	20	2	0	2	0	78	2	46
2018	CS	39	35	13	4	2	5	1	80	6	227
2018	CS-01	40	33	10	2	5	7	2	82	8	42
2018	CS-02	38	30	18	4	2	7	0	74	7	94
2018	CS-03	37	42	13	5	0	3	0	82	5	62
2018	CS-04	47	37	5	5	0	0	5	89	6	19
2017	CS	28	35	21	4	4	8	0	69	8	196
2017	CS-01	40	25	11	6	6	11	0	74	13	35
2017	CS-02	20	38	21	6	4	12	0	65	11	85
2017	CS-03	33	37	23	2	0	4	0	74	2	51
2017	CS-04	35	41	24	0	0	0	0	76	0	17
2014	CS	31	35	19	4	3	8	0	72	7	197
2014	CS-01	33	26	18	5	8	10	0	66	14	39
2014	CS-02	32	37	19	2	1	8	0	76	4	89
2014	CS-03	33	38	20	2	0	7	0	76	2	45
2014	CS-04	14	29	36	7	0	14	0	50	8	14

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	42	7	6	3	0	84	8	189
2019	CS-01	38	34	16	9	3	0	72	13	32
2019	CS-02	44	40	6	6	4	0	85	10	72
2019	CS-03	43	49	4	2	2	0	91	4	47
2018	CS	41	41	9	6	2	0	82	8	228
2018	CS-01	45	26	12	10	7	0	71	17	42
2018	CS-02	37	47	9	5	2	0	84	7	94
2018	CS-03	43	41	11	5	0	0	84	5	63
2018	CS-04	47	37	5	11	0	0	84	11	19
2017	CS	32	40	10	9	8	1	73	17	197
2017	CS-01	31	32	11	11	9	6	67	21	35
2017	CS-02	30	48	9	7	6	0	78	13	86
2017	CS-03	33	37	12	10	8	0	71	18	51
2017	CS-04	29	35	12	12	12	0	65	24	17
2014	CS	35	36	14	8	5	2	73	13	197
2014	CS-01	38	15	18	10	13	5	57	24	39
2014	CS-02	35	43	10	8	3	1	78	11	89
2014	CS-03	33	44	11	7	2	2	80	9	45
2014	CS-04	36	36	21	0	7	0	71	7	14
2011	CS	32	40	16	5	8	0	71	13	273
2011	CS-01	37	39	12	2	10	0	76	12	41
2011	CS-02	31	36	20	4	9	0	66	14	137
2011	CS-03	25	44	15	7	9	0	69	16	68
2008	CS	29	42	12	9	7	0	72	16	269
2008	CS-01	43	33	10	3	11	0	76	14	72
2008	CS-02	22	43	14	12	7	1	66	20	129
2008	CS-03	24	49	15	7	5	0	73	12	41
2008	CS-04	25	63	6	6	0	0	88	6	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	37	14	10	8	1	69	18	189
2019	CS-01	34	25	6	19	16	0	59	34	32
2019	CS-02	41	29	15	10	4	1	71	14	73
2019	CS-03	21	45	17	4	13	0	66	17	47
2018	CS	30	32	22	8	7	0	63	16	225
2018	CS-01	31	33	17	7	12	0	64	19	42
2018	CS-02	27	38	17	8	9	1	66	16	92
2018	CS-03	34	19	32	11	3	0	53	15	62
2018	CS-04	32	32	26	5	5	0	63	11	19
2017	CS	22	35	18	10	14	1	57	24	197
2017	CS-01	34	28	11	6	20	0	63	26	35
2017	CS-02	19	37	22	10	12	0	56	22	86
2017	CS-03	22	31	19	10	16	2	54	26	51
2017	CS-04	18	47	6	18	12	0	65	29	17
2014	CS	17	28	17	23	13	2	45	37	197
2014	CS-01	15	23	15	23	21	3	39	45	39
2014	CS-02	20	32	15	19	12	2	53	32	89
2014	CS-03	13	29	16	31	11	0	42	42	45
2014	CS-04	21	14	36	21	7	0	36	29	14
2011	CS	18	29	25	16	11	1	47	28	273
2011	CS-01	20	32	32	10	7	0	51	17	41
2011	CS-02	18	28	24	15	13	2	47	28	137
2011	CS-03	13	22	26	24	15	0	35	38	68

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	42	12	11	7	1	0	70	18	186
2019	CS-01	28	34	3	22	13	0	0	63	34	32
2019	CS-02	37	30	17	10	6	1	0	67	16	71
2019	CS-03	16	56	13	7	9	0	0	71	16	45
2018	CS	29	35	25	5	6	0	0	64	12	226
2018	CS-01	31	33	19	10	7	0	0	64	17	42
2018	CS-02	26	37	26	3	9	0	0	63	12	94
2018	CS-03	33	33	24	6	3	0	0	67	10	63
2018	CS-04	26	32	32	5	5	0	0	58	11	19
2017	CS	25	31	20	13	11	0	0	56	24	197
2017	CS-01	32	31	14	9	14	0	0	63	23	35
2017	CS-02	21	36	20	13	10	0	0	57	23	86
2017	CS-03	24	27	23	12	14	0	0	51	25	51
2017	CS-04	18	35	18	24	6	0	0	53	29	17
2014	CS	17	30	18	20	14	1	0	48	34	195
2014	CS-01	18	24	13	18	24	3	0	43	43	38
2014	CS-02	21	30	15	20	12	1	0	52	33	89
2014	CS-03	11	36	23	16	14	0	0	48	30	44
2014	CS-04	14	21	36	21	7	0	0	36	29	14
2011	CS	17	35	22	15	12	0	0	52	27	272
2011	CS-01	10	41	24	12	12	0	0	51	24	41
2011	CS-02	19	32	21	15	13	1	0	52	27	136
2011	CS-03	12	31	24	19	15	0	0	43	34	68
2008	CS	24	36	16	13	10	0	0	61	23	269
2008	CS-01	36	39	7	8	10	0	0	75	18	72
2008	CS-02	18	32	21	16	12	0	1	50	29	129
2008	CS-03	17	44	15	15	10	0	0	61	24	41
2008	CS-04	25	50	19	6	0	0	0	75	6	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	30	21	13	7	2	1	59	20	190
2019	CS-01	31	34	6	16	13	0	0	66	28	32
2019	CS-02	29	22	26	14	5	4	0	53	20	73
2019	CS-03	23	36	21	11	9	0	0	60	19	47
2018	CS	27	27	22	11	7	4	0	57	20	227
2018	CS-01	29	31	17	14	5	5	0	63	20	42
2018	CS-02	24	29	22	9	10	6	1	57	20	93
2018	CS-03	35	17	25	14	6	2	0	53	21	63
2018	CS-04	16	32	32	5	11	5	0	50	17	19
2017	CS	22	26	21	12	13	6	0	51	26	197
2017	CS-01	37	23	11	6	14	9	0	65	22	35
2017	CS-02	22	27	22	12	12	6	0	52	25	86
2017	CS-03	18	31	18	18	12	4	0	51	30	51
2017	CS-04	6	18	41	18	12	6	0	25	31	17
2014	CS	22	23	23	13	14	5	0	47	28	197
2014	CS-01	26	13	18	10	21	13	0	44	35	39
2014	CS-02	27	29	18	10	11	5	0	59	22	89
2014	CS-03	13	22	33	16	13	2	0	36	30	45
2014	CS-04	21	21	29	29	0	0	0	43	29	14
2011	CS	24	26	21	12	10	6	1	53	24	273
2011	CS-01	17	22	27	15	12	5	2	42	29	41
2011	CS-02	26	26	21	9	9	9	1	56	20	137
2011	CS-03	16	28	21	21	12	1	1	45	33	68
2008	CS	21	31	19	14	9	5	1	55	25	268
2008	CS-01	33	29	11	10	8	8	0	68	20	72
2008	CS-02	15	33	18	16	12	5	2	51	29	128
2008	CS-03	15	24	34	17	10	0	0	39	27	41
2008	CS-04	31	31	25	13	0	0	0	63	13	16

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	19	45	37	189
2019	CS-01	25	50	25	32
2019	CS-02	16	52	32	73
2019	CS-03	13	37	50	46
2018	CS	24	41	36	229
2018	CS-01	29	26	45	42
2018	CS-02	16	48	36	95
2018	CS-03	32	40	29	63
2018	CS-04	21	32	47	19
2017	CS	22	45	33	197
2017	CS-01	23	52	26	35
2017	CS-02	15	50	35	86
2017	CS-03	29	43	28	51
2017	CS-04	18	29	53	17
2014	CS	18	47	35	198
2014	CS-01	13	41	46	39
2014	CS-02	12	57	30	89
2014	CS-03	26	39	35	46
2014	CS-04	21	36	43	14
2011	CS	17	46	37	273
2011	CS-01	27	39	34	41
2011	CS-02	11	53	36	137
2011	CS-03	18	43	40	68

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	26	26	37	0	6	6	35
2019	CS-02	8	17	58	0	0	17	12
2018	CS	31	19	35	7	6	2	54
2018	CS-01	17	25	17	25	17	0	12
2018	CS-02	27	20	40	0	7	7	15
2018	CS-03	40	20	35	5	0	0	20
2017	CS	37	20	35	0	2	5	43
2017	CS-02	39	30	31	0	0	0	13
2017	CS-03	47	7	33	0	0	13	15
2014	CS	17	36	28	11	9999	8	36
2014	CS-02	36	36	0	18	9999	9	11
2014	CS-03	8	33	42	8	9999	8	12
2011	CS	23	26	40	4	9999	6	47
2011	CS-01	0	18	64	9	9999	9	11
2011	CS-02	20	33	33	7	9999	7	15
2011	CS-03	25	33	33	0	9999	8	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	52	9	5	1	1	86	5	189
2019	CS-01	22	53	16	6	3	0	75	9	32
2019	CS-02	27	58	8	5	0	1	86	6	73
2019	CS-03	45	43	6	6	0	0	87	6	47

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	30	7	2	1	5	1	89	3	189
2019	CS-01	44	34	9	3	0	9	0	86	3	32
2019	CS-02	58	23	7	3	3	7	0	87	6	73
2019	CS-03	47	38	11	2	0	0	2	87	2	47

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	189
2019	CS-02	10	90	73
2019	CS-03	13	87	47
2018	CS	9	91	228
2018	CS-02	7	93	95
2018	CS-03	13	87	63

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	65	35	20
2018	CS	40	60	20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	45	55	20
2018	CS	45	55	20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20
2018	CS	0	100	20

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	35	65	20
2018	CS	30	70	20

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	30	70	20
2018	CS	30	70	20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	20
2018	CS	25	75	20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	20
2018	CS	30	70	20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	20
2018	CS	25	75	20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	45	55	20
2018	CS	55	45	20

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	35	65	20
2018	CS	30	70	20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20
2018	CS	0	100	20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	20
2018	CS	30	70	20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	55	45	20
2018	CS	40	60	20

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	25	75	20
2018	CS	35	65	20

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	40	60	20
2018	CS	26	74	19

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	55	45	20
2018	CS	42	58	19

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	45	55	20
2018	CS	42	58	19

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	189
2019	CS-02	10	90	73

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	13	23	8	7	28	13	36	26	190
2019	CS-01	6	22	16	0	3	38	16	60	7	32
2019	CS-02	5	14	20	11	5	27	18	34	29	74
2019	CS-03	11	0	36	11	6	23	13	17	27	47
2018	CS	11	16	23	7	3	32	7	46	17	229
2018	CS-01	7	14	26	7	5	31	10	36	20	42
2018	CS-02	12	19	17	4	2	38	8	57	12	95
2018	CS-03	14	13	29	10	2	27	6	40	17	63
2018	CS-04	11	21	16	16	5	32	0	46	31	19
2017	CS	12	16	20	10	10	25	8	41	29	197
2017	CS-01	23	14	20	6	9	20	9	52	20	35
2017	CS-02	8	17	22	5	10	30	7	41	24	86
2017	CS-03	12	10	21	23	6	22	6	30	40	51
2017	CS-04	12	24	18	6	18	24	0	46	31	17
2014	CS	12	18	21	5	5	33	7	50	15	198
2014	CS-01	13	8	18	3	10	41	8	40	25	39
2014	CS-02	9	21	21	1	1	39	7	56	4	89
2014	CS-03	13	20	24	9	7	24	4	45	21	46
2014	CS-04	21	21	21	7	7	21	0	55	18	14

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	33	21	7	3	8	2	66	11	189
2019	CS-01	34	38	16	0	0	9	3	82	0	32
2019	CS-02	26	36	15	8	3	8	4	71	12	74
2019	CS-03	19	34	32	9	0	6	0	57	9	47
2018	CS	24	41	15	4	3	11	1	75	8	229
2018	CS-01	17	50	12	2	5	12	2	78	8	42
2018	CS-02	27	38	15	4	1	14	1	77	6	95
2018	CS-03	25	41	21	5	3	3	2	70	8	63
2018	CS-04	16	32	16	11	5	21	0	60	20	19
2017	CS	23	32	20	8	7	9	1	61	16	197
2017	CS-01	31	34	14	3	9	9	0	72	13	35
2017	CS-02	24	36	20	5	7	8	0	66	13	86
2017	CS-03	12	27	24	16	4	14	4	48	24	51
2017	CS-04	24	29	29	6	12	0	0	53	18	17
2014	CS	20	33	22	7	2	15	2	63	10	198
2014	CS-01	23	18	21	10	5	23	0	53	20	39
2014	CS-02	21	38	20	2	0	16	2	73	3	89
2014	CS-03	15	33	20	13	2	15	2	58	18	46
2014	CS-04	21	36	36	7	0	0	0	57	7	14
2011	CS	25	40	18	6	4	7	1	70	10	271
2011	CS-01	22	32	20	2	7	12	5	65	12	41
2011	CS-02	31	33	21	5	4	5	0	67	10	135
2011	CS-03	18	51	12	9	1	9	0	76	11	68

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	191
2019	CS-02	8	92	74

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	12

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	42	58	12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	12

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	191
2019	CS-02	7	93	74

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	14	9	26	2	4	35	11	42	11	190
2019	CS-01	19	16	13	0	3	41	9	69	6	32
2019	CS-02	11	11	24	1	4	31	18	42	11	74
2019	CS-03	11	4	40	2	2	34	6	25	7	47
2018	CS	14	17	21	1	1	40	6	57	3	229
2018	CS-01	10	19	24	0	2	36	10	52	4	42
2018	CS-02	15	16	16	1	1	46	5	63	4	95
2018	CS-03	16	14	30	0	0	32	8	50	0	63
2018	CS-04	16	21	16	0	0	47	0	70	0	19
2017	CS	12	15	25	2	5	35	6	46	11	197
2017	CS-01	20	14	26	0	6	29	6	52	9	35
2017	CS-02	9	21	20	1	6	38	5	53	12	86
2017	CS-03	14	10	31	2	2	36	6	40	7	51
2017	CS-04	0	0	47	6	0	47	0	0	11	17
2014	CS	13	16	21	4	3	36	7	51	13	197
2014	CS-01	15	10	10	5	15	36	8	45	36	39
2014	CS-02	12	17	19	5	0	38	9	55	9	89
2014	CS-03	11	22	29	0	0	33	4	54	0	45
2014	CS-04	14	7	36	7	0	36	0	33	11	14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	29	24	3	3	13	2	65	6	188
2019	CS-01	28	28	22	0	3	16	3	69	4	32
2019	CS-02	26	31	22	3	3	13	3	67	7	72
2019	CS-03	17	34	32	4	0	13	0	59	5	47
2018	CS	25	35	18	2	1	17	3	74	4	227
2018	CS-01	20	39	15	5	2	17	2	73	9	41
2018	CS-02	24	33	19	3	1	18	2	71	5	95
2018	CS-03	25	37	22	0	0	11	5	74	0	63
2018	CS-04	32	37	5	0	0	26	0	93	0	19
2017	CS	22	35	17	2	5	19	1	72	8	197
2017	CS-01	28	32	9	0	6	26	0	81	8	35
2017	CS-02	21	40	13	1	6	19	1	75	9	86
2017	CS-03	18	35	25	0	2	20	0	66	2	51
2017	CS-04	24	29	35	6	0	6	0	56	6	17
2014	CS	22	30	21	4	2	19	2	66	8	197
2014	CS-01	28	21	10	10	8	21	3	63	23	39
2014	CS-02	26	28	20	3	1	19	2	69	6	89
2014	CS-03	13	40	27	2	0	18	0	65	3	45
2014	CS-04	14	43	36	0	0	7	0	62	0	14
2011	CS	30	36	16	3	4	10	0	74	7	273
2011	CS-01	29	24	17	5	7	15	2	65	15	41
2011	CS-02	29	36	18	4	4	9	0	72	8	137
2011	CS-03	29	40	15	1	3	12	0	78	5	68

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	26	22	11	8	0	2	58	19	190
2019	CS-01	25	31	22	6	13	0	3	58	19	32
2019	CS-02	36	22	24	8	5	0	4	61	14	74
2019	CS-03	22	30	20	17	11	0	0	52	28	46
2018	CS	21	22	24	14	17	1	1	44	31	229
2018	CS-01	33	21	17	10	14	2	2	58	25	42
2018	CS-02	20	23	22	16	18	1	0	44	34	95
2018	CS-03	14	21	32	13	17	0	3	36	31	63
2018	CS-04	0	32	32	21	16	0	0	32	37	19
2017	CS	25	25	17	13	18	1	2	51	31	196
2017	CS-01	32	29	3	6	25	3	3	64	33	35
2017	CS-02	21	28	15	13	22	0	1	49	35	86
2017	CS-03	22	16	36	12	12	0	2	38	25	50
2017	CS-04	29	18	12	29	6	0	6	50	37	17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	25	27	17	12	0	1	43	30	191
2019	CS-01	22	22	13	22	19	0	3	45	42	32
2019	CS-02	15	38	27	14	5	0	1	53	19	74
2019	CS-03	23	15	26	26	11	0	0	38	36	47
2018	CS	17	27	25	18	12	0	1	44	31	228
2018	CS-01	19	33	26	10	12	0	0	52	21	42
2018	CS-02	21	27	24	15	11	1	1	49	26	95
2018	CS-03	16	24	24	21	13	0	2	41	34	62
2018	CS-04	0	11	21	47	21	0	0	11	68	19
2017	CS	16	25	29	15	13	1	2	42	28	197
2017	CS-01	11	26	37	8	9	3	6	41	18	35
2017	CS-02	21	31	22	13	12	0	1	53	25	86
2017	CS-03	14	18	39	16	14	0	0	31	29	51
2017	CS-04	0	12	29	29	29	0	0	12	59	17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	28	26	11	7	0	3	55	19	191
2019	CS-01	34	13	22	13	13	0	6	50	27	32
2019	CS-02	24	38	22	8	4	0	4	65	13	74
2019	CS-03	30	26	23	11	11	0	0	55	21	47
2018	CS	19	35	19	15	9	0	3	56	24	227
2018	CS-01	26	40	17	7	7	0	2	68	15	42
2018	CS-02	24	36	18	10	5	1	5	65	16	94
2018	CS-03	16	33	17	22	10	0	2	50	32	63
2018	CS-04	0	26	21	26	26	0	0	26	53	19
2017	CS	20	30	22	14	11	1	3	52	25	197
2017	CS-01	23	25	23	9	6	3	11	56	17	35
2017	CS-02	23	38	19	12	7	0	1	62	19	86
2017	CS-03	18	27	24	16	14	0	2	46	30	51
2017	CS-04	0	12	35	24	29	0	0	12	53	17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	19	21	22	21	1	1	35	44	190
2019	CS-01	19	6	19	19	38	0	0	25	56	32
2019	CS-02	15	28	19	20	14	1	3	45	35	74
2019	CS-03	17	19	23	17	23	0	0	36	40	47
2018	CS	10	27	22	22	16	0	2	39	39	226
2018	CS-01	17	29	14	19	19	0	2	46	39	42
2018	CS-02	11	35	24	16	12	0	2	47	28	94
2018	CS-03	8	23	25	23	18	0	3	32	42	61
2018	CS-04	5	5	11	47	32	0	0	11	79	19
2017	CS	16	20	21	18	24	1	1	36	43	197
2017	CS-01	17	14	20	17	25	3	3	33	45	35
2017	CS-02	22	30	15	16	16	0	0	52	33	86
2017	CS-03	8	12	28	20	31	2	0	20	52	51
2017	CS-04	0	6	29	29	35	0	0	6	65	17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	20	6	5	2	1	5	86	7	187
2019	CS-01	68	16	3	3	0	0	10	93	4	31
2019	CS-02	65	18	5	3	1	1	7	90	4	74
2019	CS-03	63	17	9	7	2	0	2	82	9	46
2018	CS	52	23	11	3	2	1	9	83	5	228
2018	CS-01	81	2	5	2	2	0	7	90	5	42
2018	CS-02	58	24	7	1	0	2	7	91	1	95
2018	CS-03	37	29	17	2	3	0	13	75	5	63
2018	CS-04	26	32	21	11	5	0	5	61	17	19
2017	CS	43	26	9	2	4	1	15	82	7	197
2017	CS-01	46	23	6	0	3	0	23	89	4	35
2017	CS-02	55	21	5	2	2	0	15	89	5	86
2017	CS-03	31	33	16	4	2	2	12	75	7	51
2017	CS-04	18	41	12	0	18	0	12	67	20	17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	30	21	8	5	0	2	66	13	188
2019	CS-01	41	22	19	13	3	0	3	65	16	32
2019	CS-02	39	28	23	4	4	0	1	68	8	74
2019	CS-03	34	34	21	6	2	0	2	70	9	47
2018	CS	27	29	23	11	7	1	1	57	19	228
2018	CS-01	38	36	12	5	10	0	0	74	14	42
2018	CS-02	24	29	26	9	6	3	1	56	16	95
2018	CS-03	35	19	24	13	6	0	2	56	20	62
2018	CS-04	5	32	26	32	5	0	0	37	37	19
2017	CS	25	36	20	11	9	0	0	60	20	196
2017	CS-01	47	32	6	9	6	0	0	79	15	34
2017	CS-02	26	32	26	10	6	0	0	58	16	86
2017	CS-03	22	41	18	8	12	0	0	63	20	51
2017	CS-04	0	29	29	35	6	0	0	29	41	17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	29	28	11	4	1	1	56	15	189
2019	CS-01	35	10	32	10	10	3	0	47	20	31
2019	CS-02	27	28	31	5	4	1	3	58	10	74
2019	CS-03	26	30	20	22	2	0	0	57	24	46
2018	CS	22	36	22	12	5	1	2	60	18	227
2018	CS-01	36	33	12	10	7	0	2	71	17	42
2018	CS-02	22	37	23	12	2	3	2	61	15	93
2018	CS-03	17	35	24	14	8	0	2	53	23	63
2018	CS-04	11	37	32	21	0	0	0	47	21	19
2017	CS	22	22	25	20	9	1	1	45	29	195
2017	CS-01	37	21	30	12	0	0	0	58	12	33
2017	CS-02	24	22	28	17	8	0	0	47	26	86
2017	CS-03	14	28	20	22	16	2	0	42	38	51
2017	CS-04	6	12	24	41	12	0	6	19	56	17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	29	26	17	11	0	1	46	28	190
2019	CS-01	31	28	16	9	13	0	3	61	23	32
2019	CS-02	15	31	22	18	14	0	1	47	32	74
2019	CS-03	11	28	28	26	7	0	0	39	33	46
2018	CS	10	34	26	16	11	0	2	45	28	227
2018	CS-01	17	45	17	7	10	2	2	65	18	42
2018	CS-02	10	30	32	15	11	0	2	41	26	93
2018	CS-03	10	35	22	17	14	0	2	45	32	63
2018	CS-04	0	21	32	32	16	0	0	21	47	19
2017	CS	14	18	27	24	15	1	1	33	40	196
2017	CS-01	24	23	27	21	3	0	3	48	24	34
2017	CS-02	12	23	30	21	14	0	0	35	35	86
2017	CS-03	10	10	24	29	23	4	0	21	55	51
2017	CS-04	12	6	29	29	24	0	0	18	53	17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	28	22	19	8	1	51	28	190
2019	CS-01	31	25	16	16	9	3	58	26	32
2019	CS-02	23	31	20	14	11	1	55	25	74
2019	CS-03	17	33	17	24	9	0	50	33	46
2018	CS	16	34	27	13	8	1	51	22	227
2018	CS-01	22	39	22	7	10	0	61	17	41
2018	CS-02	14	37	28	12	7	2	52	20	94
2018	CS-03	19	21	30	17	13	0	40	30	63
2018	CS-04	0	53	26	21	0	0	53	21	19
2017	CS	17	21	26	20	14	1	39	35	196
2017	CS-01	32	18	27	12	9	3	51	21	34
2017	CS-02	16	26	27	16	14	1	42	31	86
2017	CS-03	14	16	30	25	16	0	29	41	51
2017	CS-04	12	6	18	41	24	0	18	65	17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	24	22	7	7	1	1	63	14	189
2019	CS-01	38	19	19	6	16	3	0	58	23	32
2019	CS-02	36	30	19	8	5	0	1	67	14	73
2019	CS-03	48	15	22	11	4	0	0	63	15	46

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	25	25	12	12	0	0	51	24	189
2019	CS-01	26	23	23	10	19	0	0	48	29	31
2019	CS-02	22	28	30	8	12	0	0	50	20	74
2019	CS-03	30	24	24	15	7	0	0	54	22	46
2018	CS	21	29	26	13	9	0	1	51	22	228
2018	CS-01	26	24	26	12	7	2	2	53	20	42
2018	CS-02	22	37	20	11	9	0	1	60	19	94
2018	CS-03	24	22	35	14	5	0	0	46	19	63
2018	CS-04	11	26	11	21	32	0	0	37	53	19
2017	CS	22	26	25	15	11	1	1	49	26	194
2017	CS-01	23	27	24	12	9	6	0	53	22	34
2017	CS-02	22	32	31	6	8	0	0	55	14	86
2017	CS-03	20	26	16	26	10	0	2	47	37	50
2017	CS-04	24	6	24	29	18	0	0	29	47	17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	27	14	4	3	2	78	7	188
2019	CS-01	50	31	9	3	3	3	84	6	32
2019	CS-02	46	28	15	4	4	3	76	8	74
2019	CS-03	53	16	20	9	2	0	69	11	45
2018	CS	50	29	8	7	5	2	80	12	226
2018	CS-01	54	20	12	5	7	2	75	13	41
2018	CS-02	52	28	5	7	6	1	81	14	94
2018	CS-03	42	35	8	8	3	3	80	12	62
2018	CS-04	53	32	11	5	0	0	84	5	19
2017	CS	53	20	12	9	4	3	75	13	196
2017	CS-01	48	14	11	9	11	6	67	21	35
2017	CS-02	54	22	13	7	1	2	78	8	85
2017	CS-03	55	19	10	14	2	0	74	16	51
2017	CS-04	41	24	18	6	6	6	69	12	17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	73	11	6	2	1	1	7	90	3	190
2019	CS-01	56	22	6	0	0	0	16	93	0	32
2019	CS-02	70	7	11	4	1	1	5	83	6	74
2019	CS-03	80	9	2	0	2	0	7	95	2	46
2018	CS	70	16	4	3	1	0	5	91	5	228
2018	CS-01	69	10	10	2	2	0	7	85	5	42
2018	CS-02	70	16	4	2	2	1	4	91	4	94
2018	CS-03	68	19	3	5	0	0	5	92	5	63
2018	CS-04	79	11	0	5	0	0	5	94	6	19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	10	5	3	3	1	5	88	6	189
2019	CS-01	81	6	0	9	0	0	3	90	10	32
2019	CS-02	71	13	4	3	1	0	8	91	5	72
2019	CS-03	79	6	6	0	2	2	4	91	2	47
2018	CS	74	13	5	3	1	2	3	91	4	227
2018	CS-01	76	10	7	0	0	5	2	92	0	42
2018	CS-02	74	13	2	4	1	1	4	92	6	93
2018	CS-03	70	16	8	0	2	2	3	90	2	63
2018	CS-04	84	5	0	11	0	0	0	89	11	19
2017	CS	70	9	7	5	6	1	3	81	11	195
2017	CS-01	70	12	3	6	6	0	3	85	12	34
2017	CS-02	76	8	5	4	4	1	2	88	7	85
2017	CS-03	68	6	14	6	4	0	2	76	10	51
2017	CS-04	41	12	12	6	18	0	12	60	27	17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	23	11	2	2	2	85	4	188
2019	CS-01	63	22	9	3	0	3	87	3	32
2019	CS-02	58	31	6	1	1	3	91	3	72
2019	CS-03	57	21	19	0	0	2	80	0	47
2018	CS	56	30	9	3	0	1	88	3	228
2018	CS-01	60	26	10	2	0	2	88	2	42
2018	CS-02	62	32	4	1	0	1	95	1	95
2018	CS-03	52	32	10	3	2	2	85	5	62
2018	CS-04	42	26	26	5	0	0	68	5	19
2017	CS	62	22	8	3	3	3	86	6	197
2017	CS-01	60	23	9	0	6	3	85	6	35
2017	CS-02	71	16	6	5	1	1	88	6	86
2017	CS-03	59	25	10	0	4	2	86	4	51
2017	CS-04	29	41	6	6	6	12	80	13	17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	14	14	6	4	0	2	76	10	186
2019	CS-01	61	16	6	6	6	0	3	80	13	31
2019	CS-02	63	11	14	6	1	0	4	78	7	70
2019	CS-03	64	15	13	4	4	0	0	79	9	47
2018	CS	51	28	11	6	3	0	1	80	8	228
2018	CS-01	57	31	0	7	2	0	2	90	10	42
2018	CS-02	58	21	13	3	4	0	1	80	7	95
2018	CS-03	47	29	13	10	2	0	0	76	11	62
2018	CS-04	21	47	26	0	0	5	0	72	0	19
2017	CS	53	22	11	5	7	0	2	77	12	196
2017	CS-01	62	24	6	6	0	0	3	88	6	34
2017	CS-02	61	20	10	3	5	0	1	81	8	86
2017	CS-03	47	25	14	8	6	0	0	72	14	51
2017	CS-04	18	18	24	6	24	0	12	40	33	17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	11	4	2	1	23	92	3	189
2019	CS-01	66	0	0	0	0	34	100	0	32
2019	CS-02	60	3	0	3	0	35	96	4	72
2019	CS-03	55	19	11	2	0	13	85	2	47
2018	CS	52	16	6	1	1	24	90	2	227
2018	CS-01	67	7	0	0	0	26	100	0	42
2018	CS-02	59	8	3	0	0	29	96	0	95
2018	CS-03	39	21	8	3	3	25	80	9	61
2018	CS-04	37	53	11	0	0	0	89	0	19
2017	CS	60	8	9	2	1	20	85	3	196
2017	CS-01	68	3	3	0	0	27	96	0	34
2017	CS-02	67	1	3	0	0	28	95	0	86
2017	CS-03	47	19	18	4	2	10	74	6	51
2017	CS-04	47	12	24	6	6	6	63	12	17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	13	6	2	1	0	8	91	2	186
2019	CS-01	63	6	16	3	0	0	13	79	4	32
2019	CS-02	68	17	1	3	0	0	11	95	3	72
2019	CS-03	83	9	4	0	0	0	4	95	0	46
2018	CS	68	17	8	0	0	0	6	90	1	228
2018	CS-01	69	14	10	0	0	0	7	90	0	42
2018	CS-02	66	18	7	0	1	1	6	91	1	95
2018	CS-03	69	13	10	2	0	0	6	88	2	62
2018	CS-04	74	16	11	0	0	0	0	89	0	19
2017	CS	68	15	5	3	2	0	9	91	4	195
2017	CS-01	62	24	0	3	3	0	9	94	6	34
2017	CS-02	69	11	6	2	1	0	11	89	4	85
2017	CS-03	70	18	4	2	0	0	6	94	2	51
2017	CS-04	59	6	12	6	6	0	12	73	13	17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	16	6	1	2	1	3	91	3	189
2019	CS-01	47	19	22	6	3	0	3	68	10	32
2019	CS-02	65	22	4	0	1	1	6	94	1	72
2019	CS-03	85	11	0	0	2	0	2	98	2	47
2018	CS	70	16	4	4	5	0	2	87	9	228
2018	CS-01	64	5	12	5	14	0	0	69	19	42
2018	CS-02	63	24	2	5	3	1	1	89	9	95
2018	CS-03	73	15	2	3	3	0	5	92	7	62
2018	CS-04	95	5	0	0	0	0	0	100	0	19
2017	CS	63	20	8	4	2	1	3	86	6	196
2017	CS-01	38	32	15	3	3	3	6	77	6	34
2017	CS-02	64	20	8	3	2	0	2	86	6	86
2017	CS-03	78	14	4	4	0	0	0	92	4	51
2017	CS-04	65	24	0	0	6	0	6	94	6	17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	28	10	7	5	2	77	13	188
2019	CS-01	38	34	13	6	9	0	72	16	32
2019	CS-02	40	28	11	10	6	6	72	16	72
2019	CS-03	60	23	9	9	0	0	83	9	47
2018	CS	46	25	17	7	5	1	72	12	228
2018	CS-01	40	29	14	2	14	0	69	17	42
2018	CS-02	46	23	17	8	4	1	70	13	95
2018	CS-03	48	27	13	8	2	2	77	10	62
2018	CS-04	47	21	32	0	0	0	68	0	19
2017	CS	45	27	13	5	8	2	74	13	197
2017	CS-01	51	14	17	6	11	0	66	17	35
2017	CS-02	45	29	10	7	6	2	76	13	86
2017	CS-03	39	30	18	0	12	2	70	12	51
2017	CS-04	41	35	6	6	6	6	81	12	17

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	16	28	36	14	7	43	21	191
2019	CS-01	16	28	25	25	6	44	31	32
2019	CS-02	18	30	35	11	7	47	18	74
2019	CS-03	19	30	36	9	6	49	15	47
2018	CS	11	32	35	16	6	43	21	229
2018	CS-01	10	29	33	21	7	38	29	42
2018	CS-02	15	39	31	12	4	54	16	95
2018	CS-03	10	32	40	16	3	41	19	63
2018	CS-04	5	11	37	32	16	16	47	19
2017	CS	10	24	38	16	12	34	28	197
2017	CS-01	11	29	31	14	14	40	29	35
2017	CS-02	13	29	35	12	12	42	23	86
2017	CS-03	4	18	55	18	6	22	23	51
2017	CS-04	0	24	24	35	18	24	53	17

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	16	41	16	11	0	1	27	32	188
2019	CS-01	19	22	34	13	13	0	0	25	41	32
2019	CS-02	10	18	40	21	11	0	1	32	28	73
2019	CS-03	15	11	46	15	13	0	0	28	26	46
2018	CS	11	21	37	22	10	0	0	31	32	227
2018	CS-01	14	19	31	21	14	0	0	36	33	42
2018	CS-02	10	21	34	24	10	0	1	34	31	94
2018	CS-03	8	19	43	21	10	0	0	30	27	63
2017	CS	12	24	39	18	7	1	0	25	36	197
2017	CS-01	14	23	37	14	9	3	0	23	38	35
2017	CS-02	10	23	35	21	10	0	0	31	34	86
2017	CS-03	10	19	47	20	4	0	0	24	29	51
2017	CS-04	12	41	35	12	0	0	0	12	53	17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	42	12	6	2	2	0	80	9	191
2019	CS-01	38	41	13	6	3	0	0	78	9	32
2019	CS-02	36	38	12	8	3	3	0	76	11	74
2019	CS-03	34	47	15	4	0	0	0	81	4	47
2018	CS	29	51	11	5	1	2	1	83	6	229
2018	CS-01	29	48	14	5	0	2	2	80	5	42
2018	CS-02	28	45	16	6	2	2	0	75	9	95
2018	CS-03	24	70	3	2	0	0	2	95	2	63
2018	CS-04	47	26	11	11	0	5	0	78	11	19
2017	CS	21	44	19	8	6	2	0	66	14	196
2017	CS-01	26	40	17	9	6	3	0	68	15	35
2017	CS-02	16	49	18	9	6	2	0	67	15	86
2017	CS-03	24	39	19	10	6	2	0	64	16	51
2017	CS-04	19	37	31	0	12	0	0	56	12	16

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	41	15	14	8	1	62	23	191
2019	CS-01	25	31	19	13	13	0	56	25	32
2019	CS-02	27	42	11	9	9	1	70	19	74
2019	CS-03	13	47	15	21	4	0	60	26	47
2018	CS	18	39	20	14	7	2	58	21	228
2018	CS-01	17	40	26	10	7	0	57	17	42
2018	CS-02	20	39	17	13	9	2	61	22	94
2018	CS-03	16	40	22	17	5	0	56	22	63
2018	CS-04	16	37	16	16	11	5	56	28	19
2017	CS	12	34	21	13	17	3	48	30	196
2017	CS-01	14	29	32	3	20	3	44	24	35
2017	CS-02	11	35	19	14	16	5	48	32	85
2017	CS-03	10	43	20	16	12	0	53	27	51
2017	CS-04	12	29	18	18	24	0	41	41	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	191
2019	CS-01	9	91	32
2019	CS-02	15	85	74
2019	CS-03	13	87	47
2017	CS	15	85	196
2017	CS-02	16	84	86
2017	CS-03	14	86	51
2014	CS	12	88	196
2014	CS-01	21	79	39
2014	CS-02	10	90	88
2014	CS-03	13	87	46

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	62	38	21
2019	CS-02	73	27	11
2017	CS	69	31	29
2017	CS-02	57	43	14
2014	CS	71	29	24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	23	15	0	0	85	0	13
2017	CS	45	30	5	5	15	75	20	20
2014	CS	38	50	6	6	0	88	6	16

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	34	23	7	5	1	1	30	70	191
2019	CS-01	38	38	13	6	3	0	3	39	61	32
2019	CS-02	34	31	23	5	5	1	0	34	66	74
2019	CS-03	23	38	26	4	9	0	0	23	77	47
2018	CS	30	26	21	13	7	2	0	31	69	229
2018	CS-01	38	26	17	17	2	0	0	38	62	42
2018	CS-02	33	24	22	11	9	1	0	33	67	95
2018	CS-03	19	30	22	14	8	5	2	20	80	63
2018	CS-04	21	26	32	21	0	0	0	21	79	19
2017	CS	35	24	17	10	9	5	0	37	63	196
2017	CS-01	40	20	9	11	17	3	0	41	59	35
2017	CS-02	33	24	19	10	11	4	0	34	66	85
2017	CS-03	31	23	19	12	4	10	0	35	65	51
2017	CS-04	41	29	18	6	6	0	0	41	59	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	48	52	132
2019	CS-02	52	48	48
2019	CS-03	50	50	36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	52	48	130
2019	CS-02	47	53	47
2019	CS-03	42	58	36
2018	CS	32	68	153
2018	CS-01	50	50	26
2018	CS-02	33	67	61
2018	CS-03	26	74	47
2018	CS-04	27	73	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	25	27	12	13	5	6	42	28	131
2019	CS-02	6	29	31	13	15	6	0	38	29	48
2019	CS-03	11	22	25	17	14	3	8	38	34	36
2018	CS	11	26	22	13	20	1	7	41	36	152
2018	CS-01	8	24	24	16	20	0	8	35	39	25
2018	CS-02	11	24	21	11	25	2	6	38	40	63
2018	CS-03	11	30	20	13	17	0	9	45	33	46
2018	CS-04	7	36	29	7	14	7	0	46	23	14
2017	CS	11	19	19	18	23	5	5	33	45	118
2017	CS-01	20	30	15	5	19	5	5	56	27	20
2017	CS-02	4	19	19	19	26	6	9	26	52	54
2017	CS-03	10	20	23	13	26	7	0	33	42	30
2017	CS-04	0	10	20	50	20	0	0	10	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	9	18	25	16	20	5	5	31	41	130
2019	CS-02	6	19	29	10	27	6	2	27	41	48
2019	CS-03	8	19	17	22	22	6	6	31	50	36
2018	CS	3	18	21	18	32	3	5	23	54	154
2018	CS-01	0	36	24	20	16	0	4	38	38	25
2018	CS-02	3	14	22	11	40	5	5	19	56	63
2018	CS-03	6	17	17	19	34	0	6	25	57	47
2018	CS-04	0	13	20	33	20	7	7	15	62	15
2017	CS	3	8	11	20	47	4	7	12	76	118
2017	CS-01	10	5	10	10	60	0	5	16	73	20
2017	CS-02	2	9	13	19	41	7	9	13	71	54
2017	CS-03	3	7	7	20	60	0	3	10	83	30
2017	CS-04	0	0	10	30	40	10	10	0	88	10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	22	13	11	9	0	5	66	21	189
2019	CS-01	34	25	9	13	9	0	9	66	24	32
2019	CS-02	51	18	11	8	7	0	5	73	16	74
2019	CS-03	21	36	21	15	6	0	0	57	21	47
2018	CS	34	21	14	11	12	0	8	60	25	229
2018	CS-01	40	19	10	12	12	0	7	64	26	42
2018	CS-02	29	22	14	12	13	1	9	58	27	95
2018	CS-03	33	19	21	6	11	0	10	58	19	63
2018	CS-04	32	26	0	21	16	0	5	61	39	19

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment