2019 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 31 53 4 10 2 0 0 84 12 649
2019 BI-02 31 52 4 9 3 0 0 84 13 245
2019 BI-03 30 52 5 12 1 0 0 82 13 266
2019 BI-04 32 58 3 8 0 0 0 89 8 76
2017 BI 28 52 3 14 3 0 0 80 17 607
2017 BI-02 30 53 4 12 1 0 0 83 13 245
2017 BI-03 29 48 2 16 4 0 0 77 20 246
2017 BI-04 15 68 5 10 2 0 0 83 12 60
2017 BI-05 35 41 3 21 0 0 0 76 21 37
2014 BI 21 44 8 18 8 0 0 66 27 485
2014 BI-01 50 50 0 0 0 0 0 100 0 10
2014 BI-02 19 52 4 18 7 0 0 70 25 180
2014 BI-03 22 40 9 19 11 0 0 62 30 198
2014 BI-04 15 40 15 20 11 0 0 55 31 55
2014 BI-05 39 39 4 18 0 0 0 79 18 28
2011 BI 31 50 4 11 4 0 0 81 14 667
2011 BI-01 54 23 15 8 0 0 0 77 8 13
2011 BI-02 28 56 5 8 3 0 0 84 11 279
2011 BI-03 28 52 4 12 4 0 0 79 17 258
2011 BI-04 38 42 1 15 3 0 0 81 18 78
2011 BI-05 67 18 0 12 3 0 0 85 15 33
2008 BI 29 51 4 11 5 0 0 79 16 581
2008 BI-01 35 35 0 29 0 0 0 71 29 17
2008 BI-02 27 50 6 11 6 0 0 76 17 238
2008 BI-03 26 54 4 10 5 0 0 81 15 213
2008 BI-04 36 49 3 10 2 0 0 85 12 59
2008 BI-05 42 44 0 9 5 0 0 86 14 43

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 74 12 5 4 2 0 3 89 6 648
2019 BI-02 75 12 6 1 3 0 3 90 4 244
2019 BI-03 72 13 4 5 1 0 3 89 7 267
2019 BI-04 79 9 4 3 4 0 1 89 7 75
2017 BI 69 14 6 5 2 0 3 86 8 607
2017 BI-02 69 15 6 4 1 0 4 88 6 245
2017 BI-03 73 10 5 5 2 1 3 87 8 246
2017 BI-04 62 18 7 7 5 0 2 81 12 60
2017 BI-05 51 27 8 11 3 0 0 78 14 37
2014 BI 70 13 5 5 3 1 5 87 9 485
2014 BI-01 70 20 0 0 10 0 0 90 10 10
2014 BI-02 70 13 4 5 1 1 6 89 7 179
2014 BI-03 68 14 5 5 3 1 6 87 9 199
2014 BI-04 75 9 4 5 5 0 2 85 11 55
2014 BI-05 68 11 11 4 4 0 4 81 7 28
2011 BI 76 11 4 5 2 0 2 89 7 666
2011 BI-01 77 8 8 8 0 0 0 85 8 13
2011 BI-02 75 13 4 4 1 0 2 90 6 279
2011 BI-03 76 11 3 5 3 1 2 89 8 257
2011 BI-04 77 10 4 4 4 0 1 88 8 78
2011 BI-05 85 0 3 12 0 0 0 85 12 33
2008 BI 73 13 4 4 4 0 3 88 8 581
2008 BI-01 82 18 0 0 0 0 0 100 0 17
2008 BI-02 67 18 6 3 3 0 3 87 7 239
2008 BI-03 82 6 3 3 2 0 4 91 6 212
2008 BI-04 61 15 7 14 3 0 0 76 17 59
2008 BI-05 67 16 2 2 12 0 0 84 14 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 36 37 8 12 7 0 0 73 18 650
2019 BI-02 36 38 9 11 6 0 0 74 17 245
2019 BI-03 33 36 10 13 8 0 0 69 21 267
2019 BI-04 47 37 4 11 1 0 0 84 12 76
2017 BI 39 38 6 12 5 0 0 77 17 608
2017 BI-02 37 41 6 11 4 0 0 78 15 245
2017 BI-03 38 38 6 12 6 0 0 76 18 246
2017 BI-04 52 30 2 11 5 0 0 82 16 61
2017 BI-05 41 38 8 11 3 0 0 78 14 37
2014 BI 37 39 7 11 6 0 0 76 17 486
2014 BI-01 60 40 0 0 0 0 0 100 0 10
2014 BI-02 42 38 7 8 6 0 0 79 14 180
2014 BI-03 29 43 9 14 6 0 0 72 20 199
2014 BI-04 44 38 4 7 7 0 0 82 15 55
2014 BI-05 50 29 7 7 7 0 0 79 14 28
2011 BI 39 38 9 9 5 0 0 77 14 665
2011 BI-01 54 23 15 8 0 0 0 77 8 13
2011 BI-02 40 38 9 9 4 0 0 78 13 278
2011 BI-03 34 41 8 10 7 0 0 75 17 257
2011 BI-04 49 31 13 4 4 0 0 79 8 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 24 47 12 13 3 0 0 72 16 645
2019 BI-02 24 46 11 17 2 0 0 70 19 245
2019 BI-03 26 45 14 11 4 0 0 71 15 264
2019 BI-04 24 58 7 7 4 0 0 82 11 74
2018 BI 21 53 9 14 3 0 0 74 17 696
2018 BI-02 20 53 8 15 3 0 0 74 18 268
2018 BI-03 20 52 10 15 3 0 0 73 18 279
2018 BI-04 25 55 4 13 4 0 0 80 16 85
2017 BI 27 45 11 12 5 0 0 72 17 608
2017 BI-02 24 45 11 14 5 0 0 69 19 245
2017 BI-03 26 46 12 9 5 0 1 73 14 246
2017 BI-04 33 44 8 11 3 0 0 77 15 61
2017 BI-05 35 41 8 13 3 0 0 76 16 37
2014 BI 17 40 15 20 8 0 0 57 28 485
2014 BI-01 30 40 30 0 0 0 0 70 0 10
2014 BI-02 12 41 16 20 11 0 1 53 31 179
2014 BI-03 18 38 15 23 7 0 0 56 30 199
2014 BI-04 15 53 9 16 7 0 0 67 24 55
2014 BI-05 46 32 11 7 4 0 0 79 11 28
2011 BI 28 42 14 11 5 0 1 70 15 667
2011 BI-01 54 15 0 23 8 0 0 69 31 13
2011 BI-02 24 40 19 12 5 0 1 64 17 279
2011 BI-03 26 45 14 10 4 0 1 72 14 258
2011 BI-04 33 45 9 10 3 0 0 78 13 78
2011 BI-05 48 36 3 3 6 0 3 88 9 33
2008 BI 20 47 12 16 4 0 1 67 21 582
2008 BI-01 24 35 12 6 24 0 0 59 29 17
2008 BI-02 15 47 13 18 5 0 1 63 24 239
2008 BI-03 22 45 13 16 4 0 0 67 20 213
2008 BI-04 20 59 5 15 0 0 0 80 15 59
2008 BI-05 30 47 9 12 2 0 0 77 14 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 50 36 6 6 1 0 0 86 7 645
2019 BI-02 54 31 6 7 1 0 0 86 8 242
2019 BI-03 44 41 8 6 2 0 0 85 8 265
2019 BI-04 55 37 7 1 0 0 0 92 1 76
2017 BI 54 38 4 3 0 0 0 92 4 607
2017 BI-02 51 41 6 2 0 0 0 92 3 245
2017 BI-03 58 34 4 4 0 0 0 91 4 245
2017 BI-04 59 38 2 2 0 0 0 97 2 61
2017 BI-05 49 49 0 3 0 0 0 97 3 37
2014 BI 45 39 9 5 1 0 1 85 6 485
2014 BI-01 40 50 10 0 0 0 0 90 0 10
2014 BI-02 43 42 8 4 1 1 1 86 6 180
2014 BI-03 48 37 9 4 1 0 1 86 6 198
2014 BI-04 38 38 9 9 2 2 2 79 11 55
2014 BI-05 54 32 11 4 0 0 0 86 4 28

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 38 9 10 4 0 0 77 14 648
2019 BI-02 43 34 9 8 4 1 0 78 12 245
2019 BI-03 39 36 9 11 4 0 0 76 15 266
2019 BI-04 35 44 5 12 4 0 0 79 16 75
2018 BI 38 37 10 11 4 0 0 75 15 693
2018 BI-02 45 31 10 9 4 0 0 77 13 267
2018 BI-03 37 38 9 11 4 0 0 76 15 278
2018 BI-04 27 51 11 8 4 0 0 78 12 85
2017 BI 38 38 9 9 6 0 0 77 14 608
2017 BI-02 42 36 8 6 6 0 1 79 12 245
2017 BI-03 36 41 8 9 5 0 0 78 14 246
2017 BI-04 41 36 7 11 5 0 0 77 16 61
2017 BI-05 27 38 11 19 5 0 0 65 24 37
2014 BI 38 34 10 12 6 0 0 72 18 486
2014 BI-01 40 30 10 20 0 0 0 70 20 10
2014 BI-02 41 34 10 9 5 0 1 75 14 180
2014 BI-03 38 31 10 13 8 1 0 69 21 199
2014 BI-04 35 35 11 15 5 0 0 69 20 55
2014 BI-05 39 36 14 7 4 0 0 75 11 28
2011 BI 42 36 9 9 4 0 1 78 13 665
2011 BI-01 46 23 0 23 0 0 8 75 25 13
2011 BI-02 41 37 9 9 4 0 0 78 12 279
2011 BI-03 41 38 10 7 4 0 1 79 11 257
2011 BI-04 43 34 9 8 6 0 0 77 14 77
2011 BI-05 48 24 9 12 6 0 0 73 18 33

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 38 47 8 5 2 0 0 84 8 648
2019 BI-02 40 41 8 8 4 0 0 80 12 245
2019 BI-03 37 49 8 4 2 0 0 86 6 266
2019 BI-04 37 49 5 7 1 0 0 87 8 75
2018 BI 30 52 8 8 3 0 0 81 11 691
2018 BI-02 30 48 10 8 4 0 0 78 12 267
2018 BI-03 31 54 6 7 2 0 0 84 9 278
2018 BI-04 27 58 5 8 2 0 0 85 11 85
2017 BI 37 45 10 6 2 0 0 82 8 608
2017 BI-02 41 42 10 4 3 0 0 83 7 245
2017 BI-03 34 47 11 6 2 0 0 81 8 246
2017 BI-04 31 49 8 10 2 0 0 80 11 61
2017 BI-05 38 46 5 11 0 0 0 84 11 37
2014 BI 25 45 10 13 6 0 0 70 20 486
2014 BI-01 60 20 10 10 0 0 0 80 10 10
2014 BI-02 24 46 12 10 8 0 0 70 18 180
2014 BI-03 24 46 11 15 5 0 0 70 19 199
2014 BI-04 16 47 7 16 13 0 0 64 29 55
2014 BI-05 36 46 7 11 0 0 0 82 11 28
2011 BI 32 46 9 8 4 0 0 78 13 665
2011 BI-01 62 31 8 0 0 0 0 92 0 13
2011 BI-02 33 45 12 7 4 0 0 78 11 278
2011 BI-03 29 47 9 9 5 0 0 76 15 257
2011 BI-04 31 49 6 12 3 0 0 79 14 78
2011 BI-05 42 52 0 3 0 3 0 97 3 33
2008 BI 33 45 9 9 4 0 0 78 12 579
2008 BI-01 41 41 18 0 0 0 0 82 0 17
2008 BI-02 31 46 11 9 3 0 0 77 12 239
2008 BI-03 34 45 8 9 4 0 0 79 13 211
2008 BI-04 34 52 7 5 2 0 0 86 7 58
2008 BI-05 37 42 5 14 2 0 0 79 16 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 23 46 13 14 5 0 0 69 19 646
2019 BI-02 25 47 10 13 4 1 0 73 17 245
2019 BI-03 21 43 15 16 5 0 0 64 21 263
2019 BI-04 21 51 14 9 4 0 0 72 13 76
2018 BI 20 43 16 14 7 0 0 63 20 692
2018 BI-02 23 43 13 12 6 1 1 67 19 267
2018 BI-03 19 42 20 13 7 0 0 61 20 276
2018 BI-04 19 47 16 14 4 0 0 66 18 85
2017 BI 25 38 16 14 6 0 0 64 20 608
2017 BI-02 27 41 15 11 6 0 1 69 16 245
2017 BI-03 24 37 15 17 7 0 0 61 24 246
2017 BI-04 26 31 30 8 3 2 0 58 12 61
2017 BI-05 24 41 11 21 3 0 0 65 24 37
2014 BI 18 36 18 16 12 0 0 54 28 485
2014 BI-01 10 40 30 10 10 0 0 50 20 10
2014 BI-02 19 34 17 12 16 1 1 55 28 180
2014 BI-03 16 36 19 20 9 0 0 52 29 199
2014 BI-04 15 33 22 17 11 0 2 49 28 54
2014 BI-05 32 46 7 11 4 0 0 79 14 28
2011 BI 18 39 18 14 10 0 0 58 24 666
2011 BI-01 23 46 15 8 8 0 0 69 15 13
2011 BI-02 22 39 18 11 10 0 0 60 22 279
2011 BI-03 14 37 20 17 11 0 0 52 28 258
2011 BI-04 19 45 17 14 5 0 0 64 19 78
2011 BI-05 25 47 6 13 9 0 0 72 22 32

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 23 47 13 13 4 0 0 70 16 644
2019 BI-02 28 44 12 11 4 0 0 73 15 246
2019 BI-03 21 48 12 15 3 0 0 69 18 262
2019 BI-04 14 55 16 12 3 0 0 69 15 74
2018 BI 24 50 11 11 4 0 0 74 16 695
2018 BI-02 25 52 8 11 4 0 0 77 15 267
2018 BI-03 25 49 12 10 4 0 0 74 14 279
2018 BI-04 20 41 19 15 5 0 0 61 20 85
2017 BI 25 48 10 14 4 0 0 72 18 607
2017 BI-02 25 48 11 13 3 0 0 74 16 245
2017 BI-03 24 48 10 13 4 0 0 72 17 246
2017 BI-04 26 44 8 20 2 0 0 70 21 61
2017 BI-05 30 46 8 8 8 0 0 76 16 37

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 37 47 8 5 3 0 0 84 8 647
2019 BI-02 38 45 8 3 4 0 0 84 8 245
2019 BI-03 33 50 8 6 2 0 0 83 9 264
2019 BI-04 38 50 5 5 1 0 0 88 7 76
2018 BI 40 46 7 5 1 0 0 86 6 697
2018 BI-02 35 48 10 5 1 0 0 83 6 268
2018 BI-03 43 45 6 4 3 0 0 87 7 280
2018 BI-04 39 51 5 6 0 0 0 89 6 85
2017 BI 35 46 10 6 2 0 0 82 9 607
2017 BI-02 32 51 8 5 3 0 0 83 8 245
2017 BI-03 37 42 12 6 2 0 0 80 8 246
2017 BI-04 43 34 11 10 2 0 0 77 11 61
2017 BI-05 39 53 6 3 0 0 0 92 3 36
2014 BI 31 40 13 9 5 2 0 73 14 486
2014 BI-01 20 60 0 20 0 0 0 80 20 10
2014 BI-02 30 37 15 11 4 2 0 69 16 180
2014 BI-03 31 44 14 8 4 0 0 75 12 199
2014 BI-04 33 27 15 9 9 7 0 65 20 55
2014 BI-05 43 54 0 4 0 0 0 96 4 28
2011 BI 31 47 11 8 2 0 0 78 10 666
2011 BI-01 62 31 8 0 0 0 0 92 0 13
2011 BI-02 27 48 11 10 3 1 0 76 13 279
2011 BI-03 28 48 15 7 2 0 0 76 9 258
2011 BI-04 41 50 3 5 1 0 0 91 6 78
2011 BI-05 50 38 6 3 3 0 0 88 6 32
2008 BI 34 44 11 7 4 0 0 78 11 580
2008 BI-01 29 59 12 0 0 0 0 88 0 17
2008 BI-02 32 45 11 7 4 0 0 77 11 239
2008 BI-03 32 47 10 8 3 0 0 79 11 212
2008 BI-04 43 40 9 9 0 0 0 83 9 58
2008 BI-05 51 30 12 2 2 2 0 83 5 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 31 44 12 9 4 0 0 75 13 647
2019 BI-02 33 41 11 9 6 0 0 74 15 246
2019 BI-03 29 44 14 10 3 0 0 73 13 264
2019 BI-04 35 47 9 8 1 0 0 81 9 75
2018 BI 25 47 12 11 4 0 0 72 15 698
2018 BI-02 26 48 14 8 5 0 0 73 13 269
2018 BI-03 26 44 12 14 4 0 0 70 18 280
2018 BI-04 27 53 9 8 2 0 0 80 11 85
2017 BI 29 43 12 10 6 0 0 71 16 608
2017 BI-02 29 43 14 8 6 0 0 72 14 245
2017 BI-03 30 41 11 13 6 0 0 70 19 246
2017 BI-04 25 52 10 8 5 0 0 77 13 61
2017 BI-05 35 41 8 11 5 0 0 76 16 37

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 48 39 8 3 1 0 0 88 4 644
2019 BI-02 46 40 9 3 2 0 0 86 5 245
2019 BI-03 50 37 8 3 1 0 0 88 4 262
2019 BI-04 48 40 9 1 1 0 0 88 3 75
2018 BI 42 43 10 3 1 0 0 85 4 697
2018 BI-02 36 46 12 4 1 0 0 83 6 269
2018 BI-03 46 42 9 3 1 0 0 88 3 279
2018 BI-04 47 35 12 6 0 0 0 82 6 85
2017 BI 51 39 9 2 0 0 0 89 2 608
2017 BI-02 52 37 8 2 1 0 0 89 3 245
2017 BI-03 49 41 8 2 0 0 0 90 2 246
2017 BI-04 49 41 7 3 0 0 0 90 3 61
2017 BI-05 51 35 11 3 0 0 0 86 3 37
2014 BI 48 32 12 6 2 0 0 80 8 486
2014 BI-01 80 10 10 0 0 0 0 90 0 10
2014 BI-02 46 31 13 7 3 0 0 77 10 180
2014 BI-03 47 35 10 5 3 0 0 82 8 199
2014 BI-04 47 24 20 9 0 0 0 71 9 55
2014 BI-05 57 36 4 4 0 0 0 93 4 28
2011 BI 51 39 6 3 1 0 0 90 4 666
2011 BI-01 85 8 8 0 0 0 0 92 0 13
2011 BI-02 53 38 6 3 1 0 0 90 4 279
2011 BI-03 45 45 6 3 2 0 0 90 5 258
2011 BI-04 60 35 3 1 0 1 0 96 1 77
2011 BI-05 64 27 9 0 0 0 0 91 0 33

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 44 13 12 4 0 0 72 16 645
2019 BI-02 30 38 15 12 4 0 1 68 17 245
2019 BI-03 24 46 13 13 5 0 0 70 17 263
2019 BI-04 29 51 12 8 0 0 0 80 8 75
2018 BI 25 49 12 10 4 0 0 74 14 694
2018 BI-02 25 46 15 9 5 0 0 72 13 268
2018 BI-03 25 50 11 10 4 0 0 76 14 278
2018 BI-04 26 54 8 12 0 0 0 80 12 84
2017 BI 27 51 9 9 3 0 0 79 12 607
2017 BI-02 26 50 11 9 4 1 0 77 13 244
2017 BI-03 26 52 11 8 3 0 0 79 11 246
2017 BI-04 34 49 5 8 2 0 2 85 10 61
2017 BI-05 27 57 5 8 3 0 0 84 11 37
2014 BI 18 44 12 16 10 0 0 62 26 486
2014 BI-01 40 40 0 20 0 0 0 80 20 10
2014 BI-02 16 42 17 12 12 1 1 59 24 180
2014 BI-03 20 45 10 17 10 0 0 64 26 199
2014 BI-04 16 38 9 27 9 0 0 55 36 55
2014 BI-05 21 61 7 7 4 0 0 82 11 28
2011 BI 27 47 10 12 4 0 0 74 17 667
2011 BI-01 54 38 0 8 0 0 0 92 8 13
2011 BI-02 28 42 13 13 5 0 0 69 18 279
2011 BI-03 22 53 8 13 4 0 0 75 17 258
2011 BI-04 32 49 10 5 4 0 0 81 9 78
2011 BI-05 45 33 0 15 6 0 0 79 21 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 35 39 12 9 4 0 0 75 13 648
2019 BI-02 37 37 13 8 5 0 0 74 13 246
2019 BI-03 33 39 13 10 4 1 0 73 14 264
2019 BI-04 34 46 9 8 3 0 0 80 11 76
2018 BI 34 39 14 9 4 0 0 73 13 695
2018 BI-02 33 40 13 10 4 0 0 74 13 269
2018 BI-03 34 39 15 8 4 0 0 73 12 277
2018 BI-04 35 39 18 6 2 0 0 74 8 85
2017 BI 36 37 12 9 4 0 0 74 14 606
2017 BI-02 37 35 14 8 7 0 0 71 14 244
2017 BI-03 37 40 9 11 2 0 0 77 14 245
2017 BI-04 39 41 10 5 2 0 3 83 7 61
2017 BI-05 30 33 24 11 3 0 0 62 14 37
2014 BI 25 40 12 14 8 0 1 66 22 486
2014 BI-01 70 20 0 10 0 0 0 90 10 10
2014 BI-02 23 43 11 12 9 1 1 67 22 180
2014 BI-03 28 38 12 15 8 0 1 66 22 199
2014 BI-04 20 40 16 16 7 0 0 60 24 55
2014 BI-05 25 57 0 18 0 0 0 82 18 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 24 48 12 11 4 1 0 73 15 642
2019 BI-02 28 47 11 10 3 1 0 76 13 245
2019 BI-03 22 45 13 13 5 2 0 68 19 263
2019 BI-04 19 62 11 5 3 0 0 81 8 74
2018 BI 22 42 18 12 5 0 0 64 17 695
2018 BI-02 25 41 20 7 4 1 0 68 12 268
2018 BI-03 18 46 16 13 7 0 0 64 20 279
2018 BI-04 23 42 19 12 5 0 0 64 17 84
2017 BI 29 40 16 11 3 0 0 69 15 608
2017 BI-02 30 41 15 9 4 0 1 72 13 245
2017 BI-03 29 39 16 12 3 0 0 69 16 246
2017 BI-04 34 38 18 8 2 0 0 72 10 61
2017 BI-05 22 38 19 22 0 0 0 59 22 37
2014 BI 19 34 21 15 10 0 1 54 25 486
2014 BI-01 40 40 10 0 10 0 0 80 10 10
2014 BI-02 22 37 21 12 8 1 1 59 20 180
2014 BI-03 17 32 22 18 12 1 0 49 29 199
2014 BI-04 15 20 27 20 16 0 2 35 37 55
2014 BI-05 18 64 7 7 4 0 0 82 11 28
2011 BI 28 42 13 12 3 1 1 71 15 667
2011 BI-01 62 15 8 8 0 0 8 83 8 13
2011 BI-02 27 44 14 11 2 1 1 73 13 279
2011 BI-03 26 43 14 14 3 1 0 69 17 258
2011 BI-04 31 42 12 12 3 0 1 74 14 78
2011 BI-05 36 42 12 0 9 0 0 79 9 33

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 43 43 7 5 1 0 0 87 6 649
2019 BI-02 48 35 7 7 1 1 0 84 9 246
2019 BI-03 41 46 8 5 0 0 0 87 5 266
2019 BI-04 41 48 4 3 4 0 0 89 7 75
2018 BI 36 48 8 5 2 0 0 84 7 696
2018 BI-02 39 43 9 6 3 0 0 82 9 268
2018 BI-03 36 52 8 4 1 0 0 87 4 279
2018 BI-04 33 52 7 8 0 0 0 85 8 85
2017 BI 44 41 10 4 2 0 0 85 5 606
2017 BI-02 48 40 7 4 2 0 0 88 5 243
2017 BI-03 42 43 9 4 1 0 0 85 6 246
2017 BI-04 33 51 13 2 2 0 0 84 3 61
2017 BI-05 51 21 22 5 0 0 0 73 5 37
2014 BI 31 43 13 8 4 0 0 75 12 486
2014 BI-01 50 50 0 0 0 0 0 100 0 10
2014 BI-02 32 42 15 7 3 0 1 75 11 180
2014 BI-03 30 44 14 8 4 1 0 74 12 199
2014 BI-04 29 45 5 13 7 0 0 75 20 55
2014 BI-05 39 43 11 7 0 0 0 82 7 28
2011 BI 43 43 8 5 1 0 0 86 7 667
2011 BI-01 77 15 8 0 0 0 0 92 0 13
2011 BI-02 44 43 8 5 1 0 0 86 6 279
2011 BI-03 40 46 8 5 2 0 0 86 7 258
2011 BI-04 41 40 9 9 1 0 0 81 10 78
2011 BI-05 52 45 3 0 0 0 0 97 0 33
2008 BI 42 45 6 5 2 0 0 87 7 581
2008 BI-01 47 35 18 0 0 0 0 82 0 17
2008 BI-02 45 41 7 6 1 0 0 86 7 239
2008 BI-03 40 48 5 5 2 0 0 88 7 213
2008 BI-04 36 59 2 3 0 0 0 95 3 58
2008 BI-05 44 47 0 5 5 0 0 91 9 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 22 35 23 13 7 0 0 57 20 650
2019 BI-02 32 37 17 9 3 1 0 70 12 246
2019 BI-03 21 35 24 13 6 0 0 56 20 266
2019 BI-04 9 34 26 17 13 0 0 43 30 76
2018 BI 23 32 22 13 9 0 0 56 22 698
2018 BI-02 31 36 21 6 4 1 0 68 10 270
2018 BI-03 22 32 19 17 10 0 0 54 27 279
2018 BI-04 13 28 28 19 12 0 0 41 31 85
2017 BI 25 38 22 10 5 0 0 63 15 608
2017 BI-02 34 42 16 6 2 0 0 76 8 245
2017 BI-03 21 39 22 13 4 1 0 61 17 246
2017 BI-04 13 30 34 7 16 0 0 43 23 61
2017 BI-05 5 19 41 22 14 0 0 24 35 37
2014 BI 19 34 24 14 8 0 0 53 23 486
2014 BI-01 20 40 0 30 10 0 0 60 40 10
2014 BI-02 27 35 21 11 4 1 1 63 15 180
2014 BI-03 15 32 27 17 9 0 0 46 27 199
2014 BI-04 9 38 22 13 18 0 0 47 31 55
2014 BI-05 14 39 21 14 11 0 0 54 25 28
2011 BI 16 32 27 15 10 0 0 48 25 665
2011 BI-01 8 46 23 23 0 0 0 54 23 13
2011 BI-02 20 35 25 12 8 0 0 55 19 278
2011 BI-03 14 31 26 16 12 0 0 46 28 258
2011 BI-04 12 27 33 15 13 0 0 38 28 78
2011 BI-05 16 16 31 25 13 0 0 31 38 32
2008 BI 12 30 30 15 12 0 0 42 28 582
2008 BI-01 24 47 18 6 6 0 0 71 12 17
2008 BI-02 17 31 30 12 9 0 0 48 21 239
2008 BI-03 8 29 30 19 13 0 0 37 33 213
2008 BI-04 7 29 37 12 15 0 0 36 27 59
2008 BI-05 9 28 26 14 23 0 0 37 37 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 8 30 42 14 5 1 0 20 38 650
2019 BI-02 7 23 41 16 11 1 1 27 31 246
2019 BI-03 7 33 44 14 2 1 0 16 40 266
2019 BI-04 9 39 41 7 4 0 0 11 49 76
2018 BI 8 29 39 18 6 0 0 24 36 694
2018 BI-02 4 25 40 18 11 1 0 30 29 268
2018 BI-03 10 26 39 21 2 0 1 23 37 280
2018 BI-04 4 46 34 13 4 0 0 17 49 83
2017 BI 7 22 42 18 8 1 2 27 30 605
2017 BI-02 5 18 41 20 11 3 3 33 24 243
2017 BI-03 8 24 43 17 8 0 1 25 32 246
2017 BI-04 8 30 44 15 3 0 0 18 38 61
2017 BI-05 5 33 43 16 3 0 0 19 38 37
2014 BI 10 33 41 12 3 1 1 15 44 486
2014 BI-01 0 30 50 20 0 0 0 20 30 10
2014 BI-02 11 31 36 16 3 3 1 20 43 180
2014 BI-03 9 36 40 10 4 0 1 14 45 199
2014 BI-04 16 33 45 4 2 0 0 5 49 55
2014 BI-05 4 29 57 11 0 0 0 11 32 28
2011 BI 11 32 42 11 3 0 1 14 44 665
2011 BI-01 8 31 23 23 8 0 8 33 42 13
2011 BI-02 13 28 39 14 5 0 1 19 42 278
2011 BI-03 10 34 43 9 2 0 2 11 45 258
2011 BI-04 14 29 51 4 1 0 0 5 44 78
2011 BI-05 3 38 47 13 0 0 0 13 41 32
2008 BI 9 30 41 14 4 1 0 19 40 581
2008 BI-01 12 29 47 6 6 0 0 12 41 17
2008 BI-02 10 28 35 18 6 1 1 25 39 239
2008 BI-03 8 32 45 12 2 1 0 14 40 212
2008 BI-04 8 17 54 15 5 0 0 20 25 59
2008 BI-05 5 47 37 9 2 0 0 12 51 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 23 38 20 8 2 0 29 32 649
2019 BI-02 9 17 29 26 14 3 0 42 28 246
2019 BI-03 8 23 45 18 5 1 0 23 32 265
2019 BI-04 11 30 43 13 1 1 0 15 41 76
2018 BI 10 23 36 22 8 1 1 30 33 693
2018 BI-02 6 18 34 25 13 3 1 40 25 268
2018 BI-03 13 22 38 21 5 0 1 26 35 279
2018 BI-04 10 31 40 13 5 1 0 18 41 83
2017 BI 9 21 37 20 9 2 2 30 31 606
2017 BI-02 8 16 39 18 14 4 2 34 25 243
2017 BI-03 10 20 40 20 7 1 2 28 31 246
2017 BI-04 7 33 20 33 5 3 0 39 41 61
2017 BI-05 8 32 49 11 0 0 0 11 41 37
2014 BI 20 35 30 8 3 3 1 12 57 484
2014 BI-01 20 10 40 0 20 10 0 22 33 10
2014 BI-02 18 37 28 8 3 4 2 11 59 180
2014 BI-03 21 34 31 8 4 2 1 12 56 197
2014 BI-04 24 38 24 11 0 2 2 11 64 55
2014 BI-05 7 32 46 7 7 0 0 14 39 28
2011 BI 17 26 33 17 4 2 1 22 44 665
2011 BI-01 15 8 8 54 8 8 0 67 25 13
2011 BI-02 14 23 35 18 5 3 2 24 39 278
2011 BI-03 19 29 33 12 4 0 1 17 50 258
2011 BI-04 15 26 33 19 4 3 0 24 42 78
2011 BI-05 19 22 38 19 3 0 0 22 41 32
2008 BI 17 23 37 15 5 2 1 21 41 580
2008 BI-01 24 0 24 35 12 6 0 50 25 17
2008 BI-02 15 23 36 14 7 3 2 22 40 238
2008 BI-03 19 28 36 13 3 1 0 16 48 212
2008 BI-04 10 12 47 24 5 2 0 29 22 59
2008 BI-05 9 28 47 9 7 0 0 16 37 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 24 36 27 10 2 1 1 12 60 651
2019 BI-02 19 33 28 13 5 2 2 18 53 246
2019 BI-03 29 35 28 6 1 1 1 7 65 267
2019 BI-04 22 41 24 12 0 1 0 12 64 76
2018 BI 19 35 30 10 4 2 1 14 55 694
2018 BI-02 17 30 30 12 7 3 1 20 49 267
2018 BI-03 22 38 28 9 2 1 1 11 61 280
2018 BI-04 19 33 33 14 0 0 0 14 52 84
2017 BI 19 33 29 11 4 1 2 16 54 607
2017 BI-02 19 30 23 15 7 3 4 24 52 244
2017 BI-03 21 36 30 9 3 1 1 12 58 246
2017 BI-04 16 31 44 7 2 0 0 8 48 61
2017 BI-05 11 27 49 14 0 0 0 14 38 37
2014 BI 46 29 17 5 1 1 1 6 76 485
2014 BI-01 30 30 30 0 0 10 0 0 67 10
2014 BI-02 47 26 17 7 1 2 0 8 75 180
2014 BI-03 45 31 18 2 3 1 0 4 78 198
2014 BI-04 58 22 11 7 0 0 2 7 81 55
2014 BI-05 36 39 21 4 0 0 0 4 75 28
2011 BI 21 32 30 12 3 1 2 16 54 665
2011 BI-01 15 31 31 15 8 0 0 23 46 13
2011 BI-02 21 28 29 13 5 1 3 19 51 278
2011 BI-03 22 33 30 11 2 1 2 13 57 258
2011 BI-04 19 37 29 12 1 1 0 13 57 78
2011 BI-05 19 22 41 16 3 0 0 19 41 32
2008 BI 19 30 32 13 4 1 2 17 50 578
2008 BI-01 24 18 47 6 0 0 6 6 44 17
2008 BI-02 19 28 32 12 5 2 2 18 49 236
2008 BI-03 19 34 27 15 3 1 1 18 54 212
2008 BI-04 15 29 37 12 5 0 2 17 45 59
2008 BI-05 19 26 40 12 5 0 0 16 44 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 21 40 22 8 0 1 30 30 650
2019 BI-02 6 11 34 33 14 1 1 48 17 245
2019 BI-03 9 22 45 17 5 0 1 23 32 267
2019 BI-04 12 33 43 11 1 0 0 12 45 76
2018 BI 9 21 40 22 7 1 1 30 30 692
2018 BI-02 6 11 35 33 13 1 0 47 17 268
2018 BI-03 7 26 41 21 4 0 1 25 34 278
2018 BI-04 8 25 57 8 1 0 0 10 33 84
2017 BI 4 17 41 27 9 1 1 37 22 605
2017 BI-02 2 12 33 34 16 2 1 51 15 243
2017 BI-03 3 17 49 24 6 0 1 30 20 245
2017 BI-04 10 23 44 21 2 0 0 23 33 61
2017 BI-05 14 41 41 5 0 0 0 5 54 37
2014 BI 8 22 43 19 5 1 1 25 31 485
2014 BI-01 10 10 20 40 20 0 0 60 20 10
2014 BI-02 8 15 42 26 6 2 2 32 24 180
2014 BI-03 6 26 46 17 5 0 0 22 31 198
2014 BI-04 16 36 40 7 0 0 0 7 53 55
2014 BI-05 7 36 43 14 0 0 0 14 43 28
2011 BI 7 20 42 25 5 0 2 30 27 665
2011 BI-01 15 15 15 38 15 0 0 54 31 13
2011 BI-02 6 14 38 32 8 0 2 40 21 278
2011 BI-03 5 22 47 22 3 0 2 26 27 258
2011 BI-04 13 19 53 13 3 0 0 15 32 78
2011 BI-05 13 41 38 9 0 0 0 9 53 32
2008 BI 7 22 43 19 7 1 1 27 29 581
2008 BI-01 6 6 35 35 18 0 0 53 12 17
2008 BI-02 5 15 44 22 10 2 2 34 21 239
2008 BI-03 4 26 46 18 5 0 0 23 31 212
2008 BI-04 5 32 49 10 3 0 0 14 37 59
2008 BI-05 23 30 30 14 2 0 0 16 53 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 25 29 18 8 2 2 27 42 651
2019 BI-02 11 19 23 25 14 4 4 42 33 246
2019 BI-03 18 26 33 14 5 1 2 20 46 267
2019 BI-04 14 38 33 14 0 0 0 14 53 76
2018 BI 20 27 26 17 6 2 1 25 49 691
2018 BI-02 17 20 26 19 12 4 2 34 39 266
2018 BI-03 22 29 27 18 3 1 1 21 52 279
2018 BI-04 25 36 24 11 2 1 1 13 62 84
2017 BI 18 23 26 19 8 2 4 28 44 606
2017 BI-02 18 20 22 19 13 3 5 34 42 245
2017 BI-03 17 24 30 19 6 2 4 26 43 245
2017 BI-04 15 33 30 15 3 0 3 19 50 60
2017 BI-05 27 24 24 22 0 0 3 22 53 37
2014 BI 34 32 22 7 2 2 2 9 68 484
2014 BI-01 20 30 30 10 10 0 0 20 50 10
2014 BI-02 29 30 26 7 2 4 3 10 62 179
2014 BI-03 35 34 22 6 3 0 1 9 70 199
2014 BI-04 45 33 13 7 0 0 2 7 80 55
2014 BI-05 37 37 19 7 0 0 0 7 74 27
2011 BI 32 31 25 8 3 1 1 11 64 666
2011 BI-01 15 8 38 31 8 0 0 38 23 13
2011 BI-02 28 29 27 9 5 1 2 14 59 279
2011 BI-03 34 32 24 7 1 0 1 8 67 258
2011 BI-04 38 36 19 4 1 0 1 5 75 78
2011 BI-05 25 41 25 9 0 0 0 9 66 32
2008 BI 25 31 26 10 5 1 1 16 57 581
2008 BI-01 18 35 29 0 12 6 0 13 56 17
2008 BI-02 21 29 25 14 7 2 2 22 52 239
2008 BI-03 29 33 24 9 3 1 1 12 63 212
2008 BI-04 25 32 31 8 3 0 0 12 58 59
2008 BI-05 14 40 40 5 2 0 0 7 53 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 24 31 23 7 2 2 31 37 649
2019 BI-02 9 22 25 25 13 4 2 41 33 244
2019 BI-03 14 23 35 21 4 1 2 25 39 267
2019 BI-04 9 36 32 20 3 1 0 23 45 76
2018 BI 10 24 34 19 9 3 2 29 36 691
2018 BI-02 8 22 29 20 13 5 3 35 33 265
2018 BI-03 13 25 36 17 7 2 1 25 38 279
2018 BI-04 11 30 37 17 5 0 1 22 41 84
2017 BI 12 20 31 20 11 3 3 33 35 606
2017 BI-02 11 19 27 20 16 4 3 38 33 243
2017 BI-03 13 21 32 20 8 2 5 30 36 246
2017 BI-04 13 18 43 23 2 2 0 25 32 61
2017 BI-05 8 30 30 24 8 0 0 32 38 37
2014 BI 14 23 33 19 6 2 3 26 39 486
2014 BI-01 20 20 0 30 10 10 10 50 50 10
2014 BI-02 17 20 28 21 6 4 3 30 40 180
2014 BI-03 10 26 36 17 7 1 2 25 38 199
2014 BI-04 22 18 31 24 4 0 2 28 41 55
2014 BI-05 0 32 43 11 7 0 7 19 35 28
2011 BI 12 25 30 20 7 2 4 29 40 664
2011 BI-01 8 0 15 15 23 8 31 63 13 13
2011 BI-02 12 22 27 23 8 3 5 34 37 278
2011 BI-03 14 28 30 20 4 1 2 25 44 257
2011 BI-04 9 26 40 15 9 1 0 25 35 78
2011 BI-05 13 34 28 16 3 0 6 20 50 32
2008 BI 17 29 26 17 8 2 2 25 48 581
2008 BI-01 12 12 12 41 24 0 0 65 24 17
2008 BI-02 15 26 24 18 10 4 3 31 43 239
2008 BI-03 23 31 26 13 6 0 1 20 54 212
2008 BI-04 7 36 37 19 2 0 0 20 42 59
2008 BI-05 9 44 30 12 2 0 2 14 55 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 33 33 8 4 2 1 12 54 651
2019 BI-02 15 30 33 11 6 3 2 18 48 246
2019 BI-03 24 30 36 6 3 1 0 9 54 267
2019 BI-04 18 39 29 12 1 0 0 13 58 76
2018 BI 21 31 30 11 3 2 1 15 54 695
2018 BI-02 16 31 28 16 5 4 1 22 49 268
2018 BI-03 26 31 31 8 3 1 1 11 57 280
2018 BI-04 18 36 31 8 2 2 2 11 56 84
2017 BI 19 31 32 9 4 3 2 14 52 607
2017 BI-02 19 28 29 9 7 4 3 17 51 244
2017 BI-03 20 32 34 8 3 2 2 11 54 246
2017 BI-04 11 30 44 11 0 3 0 12 42 61
2017 BI-05 16 46 24 14 0 0 0 14 62 37
2014 BI 41 31 19 4 1 2 1 6 75 485
2014 BI-01 10 50 30 0 10 0 0 10 60 10
2014 BI-02 42 27 20 6 1 4 1 7 72 179
2014 BI-03 43 32 17 4 2 1 1 6 76 199
2014 BI-04 40 38 15 4 0 0 4 4 81 55
2014 BI-05 36 36 29 0 0 0 0 0 71 28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 17 32 29 12 0 1 41 26 650
2019 BI-02 8 16 28 28 15 1 2 45 25 246
2019 BI-03 10 15 35 29 9 0 1 39 25 267
2019 BI-04 7 17 34 34 8 0 0 42 24 76
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 78 9 5 2 2 0 4 91 4 651
2019 BI-02 78 7 5 2 2 0 6 90 4 246
2019 BI-03 77 12 4 3 1 0 3 92 3 267
2019 BI-04 82 8 4 3 3 0 1 91 5 76
2017 BI 74 11 6 2 1 1 4 90 4 604
2017 BI-02 76 8 6 1 2 2 5 91 3 242
2017 BI-03 74 10 6 2 1 2 4 90 3 245
2017 BI-04 70 15 5 5 3 0 2 87 8 61
2017 BI-05 62 30 3 5 0 0 0 92 5 37
2014 BI 79 7 3 2 1 0 7 93 4 487
2014 BI-01 100 0 0 0 0 0 0 100 0 10
2014 BI-02 78 6 5 1 1 1 9 93 2 180
2014 BI-03 77 8 3 3 1 0 8 92 4 199
2014 BI-04 88 5 2 2 4 0 0 93 5 56
2014 BI-05 68 21 4 0 0 0 7 96 0 28
2011 BI 77 8 4 2 1 1 6 91 4 667
2011 BI-01 85 0 0 8 0 0 8 92 8 13
2011 BI-02 77 7 5 1 2 1 6 91 3 279
2011 BI-03 78 8 3 3 1 0 7 92 4 258
2011 BI-04 76 10 9 3 0 0 3 88 3 78
2011 BI-05 70 15 0 6 3 0 6 90 10 33
2008 BI 75 6 4 3 3 0 9 90 6 582
2008 BI-01 71 0 6 12 6 0 6 75 19 17
2008 BI-02 72 8 5 1 3 0 11 90 5 239
2008 BI-03 79 6 2 1 1 0 10 94 3 213
2008 BI-04 75 3 3 8 5 0 5 82 14 59
2008 BI-05 74 9 7 7 2 0 0 84 9 43

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 24 35 14 11 6 7 3 65 19 648
2019 BI-02 25 28 12 13 7 12 4 63 23 245
2019 BI-03 22 36 16 12 6 5 4 63 19 265
2019 BI-04 22 59 12 3 3 1 0 83 5 76
2018 BI 17 36 17 14 4 8 4 61 20 693
2018 BI-02 18 28 19 14 5 12 4 55 23 270
2018 BI-03 17 38 17 13 4 6 5 62 19 275
2018 BI-04 20 43 12 13 1 5 6 71 16 84
2017 BI 22 34 17 10 6 8 4 63 18 607
2017 BI-02 20 31 16 10 8 9 6 60 21 245
2017 BI-03 24 31 20 10 4 8 2 62 16 245
2017 BI-04 23 48 13 8 5 2 2 73 14 61
2017 BI-05 19 43 14 8 5 8 3 70 15 37
2014 BI 29 32 14 9 7 6 3 67 17 487
2014 BI-01 40 30 10 10 10 0 0 70 20 10
2014 BI-02 28 27 17 8 6 11 2 63 17 180
2014 BI-03 30 34 13 10 6 5 5 70 17 199
2014 BI-04 32 34 11 11 5 2 5 71 17 56
2014 BI-05 29 46 18 0 4 0 4 78 4 28

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 47 31 8 8 5 1 0 79 13 650
2019 BI-02 45 30 9 8 7 2 0 76 15 245
2019 BI-03 44 34 9 9 4 1 0 78 13 267
2019 BI-04 59 30 4 5 0 1 0 91 5 76
2018 BI 40 32 10 11 6 1 0 72 17 691
2018 BI-02 39 31 11 10 7 1 0 71 18 268
2018 BI-03 40 29 12 12 5 1 0 70 18 275
2018 BI-04 44 39 5 10 0 2 0 85 10 84
2017 BI 41 31 10 11 5 1 0 73 17 606
2017 BI-02 40 31 11 11 7 0 0 71 18 245
2017 BI-03 44 28 11 12 3 2 1 74 16 245
2017 BI-04 44 34 5 11 3 2 0 80 15 61
2017 BI-05 22 54 8 11 5 0 0 76 16 37
2014 BI 43 31 9 10 5 1 0 75 16 487
2014 BI-01 30 50 10 0 10 0 0 80 10 10
2014 BI-02 42 33 8 9 6 2 0 77 15 180
2014 BI-03 42 30 11 13 3 0 1 73 16 199
2014 BI-04 45 36 2 11 7 0 0 80 18 56
2014 BI-05 57 25 7 7 4 0 0 82 11 28

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 51 35 6 7 2 0 0 85 9 648
2019 BI-02 52 33 5 7 3 0 0 85 10 246
2019 BI-03 51 34 7 8 1 0 0 84 9 265
2019 BI-04 53 39 4 1 3 0 0 92 4 75
2018 BI 49 38 5 7 2 0 0 87 8 691
2018 BI-02 49 36 6 6 3 0 0 86 9 270
2018 BI-03 49 37 6 7 0 0 0 86 8 273
2018 BI-04 44 46 2 7 0 0 0 90 7 84
2017 BI 46 40 5 7 1 0 0 87 8 607
2017 BI-02 50 37 5 6 2 0 0 87 8 245
2017 BI-03 47 38 6 7 1 0 1 86 8 245
2017 BI-04 41 49 2 8 0 0 0 90 8 61
2017 BI-05 35 57 5 3 0 0 0 92 3 37
2014 BI 45 41 7 6 2 0 0 86 7 487
2014 BI-01 70 10 10 0 10 0 0 80 10 10
2014 BI-02 44 45 5 4 2 0 0 89 6 180
2014 BI-03 45 39 9 7 0 0 1 84 7 199
2014 BI-04 38 45 4 11 4 0 0 82 14 56
2014 BI-05 61 39 0 0 0 0 0 100 0 28

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 47 39 8 3 2 1 0 87 5 651
2019 BI-02 48 35 10 2 4 0 0 83 7 246
2019 BI-03 46 41 8 4 1 1 0 87 5 267
2019 BI-04 51 43 4 0 0 1 0 96 0 76
2018 BI 42 44 6 6 2 1 0 86 8 693
2018 BI-02 42 38 10 6 3 1 0 81 9 270
2018 BI-03 43 43 4 7 2 1 0 87 9 275
2018 BI-04 37 58 2 2 0 0 0 95 2 84
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 53 29 9 5 2 1 0 84 7 646
2019 BI-02 49 29 9 7 2 2 1 80 10 243
2019 BI-03 54 30 9 5 2 0 0 84 7 266
2019 BI-04 59 35 4 1 1 0 0 93 3 75

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 37 10 9 3 1 1 77 13 648
2019 BI-02 47 35 7 5 4 1 1 83 10 245
2019 BI-03 34 37 13 12 2 1 1 73 14 265
2019 BI-04 36 42 12 9 1 0 0 78 11 76
2018 BI 35 40 11 9 4 0 1 76 13 692
2018 BI-02 38 39 11 8 3 1 1 78 11 268
2018 BI-03 34 43 9 10 4 0 0 77 14 278
2018 BI-04 31 41 12 10 5 0 1 73 15 83
2017 BI 36 39 9 12 4 1 0 75 16 608
2017 BI-02 36 40 9 10 4 1 0 77 14 245
2017 BI-03 35 39 10 13 3 1 0 74 16 246
2017 BI-04 39 33 10 13 3 2 0 73 17 61
2017 BI-05 30 49 3 14 6 0 0 78 19 37
2014 BI 36 37 11 11 4 1 0 74 15 487
2014 BI-01 30 60 0 0 10 0 0 90 10 10
2014 BI-02 37 33 11 11 6 1 1 72 18 180
2014 BI-03 34 41 13 10 3 0 0 74 13 199
2014 BI-04 32 39 13 13 4 0 0 71 16 56
2014 BI-05 43 43 0 14 0 0 0 86 14 28
2011 BI 31 37 13 12 5 1 0 69 17 667
2011 BI-01 54 23 8 8 8 0 0 77 15 13
2011 BI-02 33 36 15 10 6 1 0 69 16 279
2011 BI-03 28 39 12 16 5 1 0 67 21 258
2011 BI-04 31 45 12 9 4 0 0 76 13 78
2011 BI-05 42 18 27 6 6 0 0 61 12 33
2008 BI 26 39 14 12 9 1 0 66 20 582
2008 BI-01 41 35 6 0 18 0 0 76 18 17
2008 BI-02 26 40 15 13 6 0 0 66 19 239
2008 BI-03 23 38 15 12 12 1 0 61 24 213
2008 BI-04 24 51 14 10 2 0 0 75 12 59
2008 BI-05 40 33 12 7 9 0 0 72 16 43

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 52 30 10 3 3 1 0 83 6 648
2019 BI-02 56 29 8 2 3 1 1 86 6 245
2019 BI-03 50 29 12 4 3 2 0 81 7 265
2019 BI-04 55 29 12 3 1 0 0 84 4 76
2018 BI 47 35 8 6 2 1 0 83 8 691
2018 BI-02 48 34 8 6 2 1 0 84 8 266
2018 BI-03 48 34 8 5 3 1 1 84 9 278
2018 BI-04 36 47 12 2 1 1 0 84 4 83
2017 BI 46 31 9 7 3 2 0 80 10 608
2017 BI-02 49 29 9 7 2 3 1 81 9 245
2017 BI-03 45 33 10 6 4 2 0 80 10 246
2017 BI-04 44 30 13 8 2 3 0 76 10 61
2017 BI-05 49 35 5 11 0 0 0 84 11 37
2014 BI 47 29 10 7 3 2 1 79 10 487
2014 BI-01 60 10 10 0 20 0 0 70 20 10
2014 BI-02 48 29 9 6 3 3 2 81 10 180
2014 BI-03 47 30 13 6 3 1 1 78 9 199
2014 BI-04 43 34 9 9 4 2 0 78 13 56
2014 BI-05 57 32 4 7 0 0 0 89 7 28
2011 BI 43 31 11 8 4 1 0 76 13 667
2011 BI-01 69 23 0 8 0 0 0 92 8 13
2011 BI-02 42 32 11 9 4 1 1 75 14 279
2011 BI-03 43 30 12 8 3 3 0 75 12 258
2011 BI-04 41 40 12 5 3 0 0 81 8 78
2011 BI-05 52 24 6 9 9 0 0 76 18 33
2008 BI 40 35 10 7 5 2 0 77 13 582
2008 BI-01 41 47 0 6 6 0 0 88 12 17
2008 BI-02 37 38 10 5 5 4 0 79 11 239
2008 BI-03 41 31 11 10 6 1 1 73 16 213
2008 BI-04 51 34 7 5 2 2 0 86 7 59
2008 BI-05 47 26 14 5 7 2 0 74 12 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 44 34 9 9 3 1 0 79 12 647
2019 BI-02 50 31 6 9 2 2 0 83 11 244
2019 BI-03 37 36 11 11 5 1 0 74 15 266
2019 BI-04 49 36 8 5 1 0 0 85 7 75
2018 BI 42 38 8 8 4 1 0 80 12 688
2018 BI-02 45 36 7 7 4 1 0 82 11 265
2018 BI-03 41 36 10 9 4 0 0 77 13 276
2018 BI-04 39 45 5 6 4 1 1 85 10 83
2017 BI 42 35 9 9 5 1 0 77 14 607
2017 BI-02 45 33 9 8 4 1 0 79 12 244
2017 BI-03 39 36 10 10 4 1 0 76 14 246
2017 BI-04 41 38 10 7 3 2 0 80 10 61
2017 BI-05 46 35 5 11 3 0 0 81 14 37
2014 BI 38 37 8 11 5 1 0 76 16 487
2014 BI-01 40 40 0 10 10 0 0 80 20 10
2014 BI-02 43 32 6 12 7 1 1 75 19 180
2014 BI-03 36 39 12 10 4 0 0 74 14 199
2014 BI-04 30 48 2 14 5 0 0 79 20 56
2014 BI-05 46 39 11 4 0 0 0 86 4 28
2011 BI 37 36 10 11 5 1 0 73 17 666
2011 BI-01 46 46 0 0 8 0 0 92 8 13
2011 BI-02 36 35 11 12 5 1 0 72 17 279
2011 BI-03 35 37 9 11 6 1 0 73 18 257
2011 BI-04 38 36 12 10 4 0 0 74 14 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33
2008 BI 34 37 10 10 7 1 0 72 17 581
2008 BI-01 41 35 0 18 6 0 0 76 24 17
2008 BI-02 32 37 11 11 7 2 0 70 18 238
2008 BI-03 32 40 10 10 8 0 0 72 18 213
2008 BI-04 44 36 8 8 2 2 0 81 10 59
2008 BI-05 44 33 7 9 7 0 0 77 16 43

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 84 6 3 1 1 0 6 95 2 647
2019 BI-02 83 6 2 0 1 0 7 96 1 244
2019 BI-03 86 5 3 1 1 0 4 96 2 266
2019 BI-04 84 5 4 1 3 0 3 92 4 76
2017 BI 81 9 4 1 1 1 5 94 2 605
2017 BI-02 82 8 3 0 1 0 5 95 2 244
2017 BI-03 82 7 4 1 1 1 4 94 2 245
2017 BI-04 82 12 3 0 2 0 2 95 2 60
2017 BI-05 73 19 3 3 0 0 3 94 3 37
2014 BI 83 5 3 1 0 0 8 96 2 486
2014 BI-01 100 0 0 0 0 0 0 100 0 10
2014 BI-02 80 5 4 1 1 1 9 94 1 179
2014 BI-03 83 5 2 2 0 0 8 96 2 199
2014 BI-04 88 9 0 2 0 0 2 98 2 56
2014 BI-05 86 7 0 0 0 0 7 100 0 28
2011 BI 81 6 4 1 1 1 7 94 2 667
2011 BI-01 92 0 8 0 0 0 0 92 0 13
2011 BI-02 80 4 5 1 2 1 7 91 3 279
2011 BI-03 83 6 3 0 0 0 7 96 1 258
2011 BI-04 81 9 5 1 0 0 4 93 1 78
2011 BI-05 82 6 3 0 0 0 9 97 0 33
2008 BI 79 4 2 2 2 1 9 93 5 580
2008 BI-01 65 12 12 0 0 0 12 87 0 17
2008 BI-02 79 4 1 2 2 2 10 94 5 239
2008 BI-03 80 4 1 1 1 0 12 96 3 211
2008 BI-04 80 5 5 5 2 0 3 88 7 59
2008 BI-05 84 7 0 7 2 0 0 91 9 43

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 61 21 8 4 2 3 1 86 6 651
2019 BI-02 59 22 9 3 2 3 2 85 5 246
2019 BI-03 62 18 7 5 2 4 1 84 8 267
2019 BI-04 61 28 5 3 3 0 1 89 5 76
2017 BI 48 26 9 5 3 6 3 81 9 606
2017 BI-02 46 27 10 3 4 7 4 81 8 245
2017 BI-03 51 24 8 7 3 6 2 81 11 244
2017 BI-04 62 26 5 2 0 5 0 93 2 61
2017 BI-05 30 30 14 16 3 3 5 65 20 37
2014 BI 55 25 7 5 2 4 2 86 7 487
2014 BI-01 70 10 20 0 0 0 0 80 0 10
2014 BI-02 62 20 4 7 1 4 2 87 8 180
2014 BI-03 52 29 7 3 4 4 2 86 7 199
2014 BI-04 55 29 4 4 0 5 4 92 4 56
2014 BI-05 43 21 21 4 4 0 7 69 8 28
2011 BI 49 30 8 5 3 3 2 83 9 667
2011 BI-01 62 38 0 0 0 0 0 100 0 13
2011 BI-02 49 27 9 6 4 3 3 80 10 279
2011 BI-03 48 33 8 5 2 2 3 84 7 258
2011 BI-04 58 26 9 4 3 1 0 84 6 78
2011 BI-05 36 36 9 3 6 9 0 80 10 33

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 68 21 6 2 2 2 0 90 4 650
2019 BI-02 71 19 4 2 2 2 0 92 4 245
2019 BI-03 66 21 7 2 2 1 0 88 5 267
2019 BI-04 71 22 4 3 0 0 0 93 3 76
2018 BI 61 24 7 4 2 1 0 86 6 693
2018 BI-02 63 24 6 3 2 1 0 88 5 268
2018 BI-03 60 24 6 6 3 1 0 85 9 278
2018 BI-04 61 25 10 4 0 0 0 87 4 83
2017 BI 60 22 10 4 3 1 0 83 7 607
2017 BI-02 62 25 7 3 2 1 0 88 5 245
2017 BI-03 60 19 12 4 4 1 0 80 8 245
2017 BI-04 64 21 10 3 0 2 0 87 3 61
2017 BI-05 46 24 16 14 0 0 0 70 14 37

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 50 32 9 6 3 0 0 82 9 651
2019 BI-02 53 28 9 5 4 0 0 82 9 246
2019 BI-03 48 33 9 6 3 0 0 81 9 267
2019 BI-04 47 41 7 4 1 0 0 88 5 76
2018 BI 47 33 8 8 4 0 0 80 12 692
2018 BI-02 48 31 8 8 4 0 0 79 12 268
2018 BI-03 45 35 7 8 4 1 0 81 12 277
2018 BI-04 45 36 12 5 1 0 1 82 6 83
2017 BI 49 30 8 7 5 1 0 79 12 607
2017 BI-02 51 28 8 7 5 1 0 80 12 245
2017 BI-03 49 29 7 8 5 1 0 79 13 245
2017 BI-04 44 36 11 5 2 2 0 82 7 61
2017 BI-05 46 30 11 11 3 0 0 76 14 37
2014 BI 47 33 9 7 4 0 0 80 11 486
2014 BI-01 60 30 0 0 10 0 0 90 10 10
2014 BI-02 51 28 7 9 5 0 0 79 15 179
2014 BI-03 45 36 11 6 3 0 0 81 9 199
2014 BI-04 46 38 5 5 5 0 0 84 11 56
2014 BI-05 50 36 11 4 0 0 0 86 4 28

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 11 46 20 15 4 3 1 59 20 274
2019 BI-03 13 46 20 12 4 4 2 63 16 156
2019 BI-04 5 49 21 19 5 0 0 54 25 57
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 25 40 13 8 6 8 0 71 15 649
2019 BI-02 32 34 11 4 6 13 0 76 12 246
2019 BI-03 21 45 13 9 6 6 0 71 16 266
2019 BI-04 17 40 17 16 4 5 0 61 21 75
2018 BI 25 36 18 7 5 9 0 67 14 697
2018 BI-02 28 34 15 6 5 13 0 71 12 269
2018 BI-03 24 36 19 7 6 8 0 65 14 280
2018 BI-04 22 42 21 7 2 5 0 68 10 85
2017 BI 22 39 17 9 5 8 0 67 15 604
2017 BI-02 27 39 15 5 6 9 0 72 12 245
2017 BI-03 20 41 16 10 4 9 0 67 15 243
2017 BI-04 21 36 21 8 7 7 0 61 16 61
2017 BI-05 16 30 22 27 3 3 0 47 31 37
2014 BI 18 29 22 10 6 14 0 55 19 485
2014 BI-01 60 30 0 0 0 10 0 100 0 10
2014 BI-02 22 26 19 5 6 22 1 62 14 179
2014 BI-03 14 33 24 14 6 11 0 52 21 199
2014 BI-04 11 33 31 11 7 7 0 47 20 55
2014 BI-05 25 29 18 14 11 4 0 56 26 28
2011 BI 19 31 21 12 6 11 0 56 21 666
2011 BI-01 31 38 15 8 0 8 0 75 8 13
2011 BI-02 22 27 18 9 8 15 0 58 20 279
2011 BI-03 16 33 24 14 6 7 0 52 22 258
2011 BI-04 16 34 21 14 3 13 0 57 19 77
2011 BI-05 21 36 18 15 6 3 0 59 22 33

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 37 17 17 8 3 0 57 25 645
2019 BI-02 25 36 13 13 7 6 0 65 21 246
2019 BI-03 14 37 20 18 10 2 0 51 28 263
2019 BI-04 18 42 11 26 4 0 0 59 30 74
2018 BI 16 37 22 15 8 2 0 54 24 697
2018 BI-02 22 34 20 13 7 3 0 58 21 269
2018 BI-03 12 40 21 16 8 1 0 53 25 280
2018 BI-04 11 38 29 15 6 1 0 49 21 85
2017 BI 16 37 21 15 7 3 0 55 23 605
2017 BI-02 20 35 21 11 8 4 0 58 20 245
2017 BI-03 13 40 21 18 6 2 0 55 24 245
2017 BI-04 13 43 25 10 7 2 0 58 17 60
2017 BI-05 17 25 25 25 6 3 0 43 31 36
2014 BI 12 23 23 25 14 4 0 36 40 487
2014 BI-01 60 30 0 10 0 0 0 90 10 10
2014 BI-02 11 24 23 23 13 7 0 37 39 180
2014 BI-03 10 22 26 27 14 2 0 32 42 199
2014 BI-04 9 27 23 23 18 0 0 36 41 56
2014 BI-05 21 29 14 25 11 0 0 50 36 28
2011 BI 12 27 21 23 15 3 0 40 38 667
2011 BI-01 46 38 8 0 8 0 0 85 8 13
2011 BI-02 14 23 22 24 13 4 0 39 38 279
2011 BI-03 8 29 21 23 18 1 0 37 41 258
2011 BI-04 9 32 23 22 9 5 0 43 32 78
2011 BI-05 12 30 15 24 18 0 0 42 42 33
2008 BI 13 32 18 22 13 1 0 46 36 582
2008 BI-01 35 41 6 12 6 0 0 76 18 17
2008 BI-02 15 28 21 23 12 1 0 44 35 239
2008 BI-03 8 33 17 22 17 2 0 42 40 213
2008 BI-04 12 39 20 22 7 0 0 51 29 59
2008 BI-05 19 42 9 19 9 0 2 62 29 43

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 10 33 19 20 12 5 0 46 34 646
2019 BI-02 13 36 16 15 11 9 0 54 28 244
2019 BI-03 8 32 20 23 14 3 0 42 38 266
2019 BI-04 11 25 24 24 12 4 0 38 38 75
2018 BI 10 28 22 23 11 5 0 40 36 696
2018 BI-02 15 28 20 19 9 8 0 47 31 267
2018 BI-03 8 30 24 23 13 3 0 38 37 280
2018 BI-04 4 25 24 33 11 5 0 30 46 85
2017 BI 10 28 24 20 10 7 0 41 33 607
2017 BI-02 14 28 22 17 9 10 0 46 29 245
2017 BI-03 8 29 26 23 9 5 0 38 34 245
2017 BI-04 7 30 26 21 13 3 0 37 36 61
2017 BI-05 14 27 22 22 14 3 0 42 36 37
2014 BI 4 21 21 30 18 5 0 27 51 487
2014 BI-01 20 60 10 10 0 0 0 80 10 10
2014 BI-02 6 20 24 24 16 10 0 28 45 180
2014 BI-03 3 19 19 38 19 2 0 23 58 199
2014 BI-04 2 18 23 27 29 2 0 20 56 56
2014 BI-05 0 36 32 18 14 0 0 36 32 28
2011 BI 5 22 22 30 17 5 0 28 49 666
2011 BI-01 23 31 8 23 8 8 0 58 33 13
2011 BI-02 6 19 23 30 12 9 0 28 46 278
2011 BI-03 2 21 22 29 23 3 0 24 53 258
2011 BI-04 3 31 21 29 14 3 0 34 45 78
2011 BI-05 9 24 15 30 21 0 0 33 52 33
2008 BI 4 28 21 26 17 4 0 33 45 582
2008 BI-01 6 47 29 12 6 0 0 53 18 17
2008 BI-02 5 27 21 26 14 7 0 35 43 239
2008 BI-03 1 23 22 28 23 4 0 25 53 213
2008 BI-04 5 39 19 22 14 2 0 45 36 59
2008 BI-05 2 42 16 28 12 0 0 44 40 43

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 6 30 19 27 15 2 0 37 43 647
2019 BI-02 9 32 17 27 11 4 0 43 39 245
2019 BI-03 5 28 19 28 18 2 0 33 47 265
2019 BI-04 5 31 21 27 16 0 0 36 43 75
2018 BI 7 29 21 26 15 2 0 38 41 698
2018 BI-02 11 27 17 29 13 3 0 40 43 269
2018 BI-03 5 31 20 25 18 1 0 36 43 280
2018 BI-04 7 31 29 22 11 0 0 38 33 85
2017 BI 9 30 18 26 14 3 0 40 42 607
2017 BI-02 12 27 17 23 15 6 0 42 41 244
2017 BI-03 7 32 17 31 11 2 0 39 44 246
2017 BI-04 3 31 28 23 13 2 0 35 37 61
2017 BI-05 11 24 19 27 19 0 0 35 46 37
2014 BI 6 20 22 31 18 3 0 27 51 487
2014 BI-01 30 40 10 10 10 0 0 70 20 10
2014 BI-02 9 21 19 29 18 4 0 31 49 180
2014 BI-03 4 16 27 36 15 2 0 20 53 199
2014 BI-04 2 23 20 27 29 0 0 25 55 56
2014 BI-05 7 29 21 29 14 0 0 36 43 28
2011 BI 5 28 20 32 14 2 0 33 46 667
2011 BI-01 23 46 15 15 0 0 0 69 15 13
2011 BI-02 5 30 21 29 12 4 0 36 42 279
2011 BI-03 3 24 19 36 16 2 0 27 53 258
2011 BI-04 4 31 22 31 13 0 0 35 44 78
2011 BI-05 9 27 15 36 12 0 0 36 48 33
2008 BI 6 38 17 23 13 3 0 45 37 581
2008 BI-01 18 53 12 18 0 0 0 71 18 17
2008 BI-02 8 34 20 21 13 5 0 43 35 238
2008 BI-03 3 37 16 26 15 2 0 41 42 213
2008 BI-04 7 42 15 20 12 3 0 51 33 59
2008 BI-05 9 51 9 19 12 0 0 60 30 43

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 15 13 6 12 25 10 52 28 650
2019 BI-02 20 11 11 7 14 29 9 49 34 245
2019 BI-03 16 14 14 7 11 25 13 49 29 267
2019 BI-04 22 24 12 5 8 20 9 65 19 76
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 16 49 18 14 3 1 0 65 17 650
2019 BI-02 19 47 20 12 2 1 0 66 14 246
2019 BI-03 15 49 17 15 5 0 0 64 20 266
2019 BI-04 11 59 13 14 3 0 0 70 17 76
2018 BI 15 50 18 13 4 0 0 65 16 695
2018 BI-02 16 46 22 13 2 0 0 62 15 269
2018 BI-03 14 53 16 11 5 0 0 67 16 279
2018 BI-04 13 53 13 16 5 0 0 66 20 83
2017 BI 15 47 18 14 6 1 0 62 20 607
2017 BI-02 17 46 18 13 4 2 0 64 18 245
2017 BI-03 13 50 16 15 5 0 0 64 20 245
2017 BI-04 11 39 25 18 7 0 0 51 25 61
2017 BI-05 11 49 21 11 8 0 0 59 19 37
2014 BI 8 37 23 20 10 3 0 46 31 487
2014 BI-01 10 60 20 0 10 0 0 70 10 10
2014 BI-02 8 37 21 17 13 3 0 47 32 180
2014 BI-03 7 34 25 23 9 2 0 42 32 199
2014 BI-04 9 38 21 20 9 4 0 48 30 56
2014 BI-05 4 43 36 18 0 0 0 46 18 28
2011 BI 8 43 20 20 8 1 0 52 28 667
2011 BI-01 23 46 23 0 8 0 0 69 8 13
2011 BI-02 10 41 22 17 8 2 0 51 26 279
2011 BI-03 7 44 16 24 8 1 0 51 33 258
2011 BI-04 5 49 18 23 5 0 0 54 28 78
2011 BI-05 15 39 27 9 9 0 0 55 18 33

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 7 32 23 24 10 4 0 41 36 649
2019 BI-02 11 35 21 19 9 5 0 49 29 246
2019 BI-03 6 29 23 28 11 4 0 36 40 266
2019 BI-04 4 36 21 28 8 3 0 41 37 75

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 25 42 13 14 4 2 0 68 19 649
2019 BI-02 24 38 13 15 6 3 1 65 22 246
2019 BI-03 23 43 14 15 4 1 0 67 19 266
2019 BI-04 33 46 12 9 0 0 0 79 9 76
2018 BI 29 41 14 12 2 2 0 71 15 697
2018 BI-02 20 41 16 17 3 3 0 63 20 269
2018 BI-03 32 41 14 9 2 1 0 75 11 279
2018 BI-04 36 44 6 9 1 1 2 83 11 85
2017 BI 30 40 13 11 3 2 0 72 15 606
2017 BI-02 24 38 15 16 3 3 0 64 20 245
2017 BI-03 31 42 12 9 4 3 0 75 13 244
2017 BI-04 46 41 8 5 0 0 0 87 5 61
2017 BI-05 38 43 8 8 3 0 0 81 11 37
2014 BI 33 45 10 7 2 2 0 80 10 486
2014 BI-01 50 40 10 0 0 0 0 90 0 10
2014 BI-02 31 46 10 6 2 4 1 81 8 179
2014 BI-03 33 43 12 8 3 1 1 77 11 199
2014 BI-04 36 46 7 7 4 0 0 82 11 56
2014 BI-05 43 50 0 7 0 0 0 93 7 28
2011 BI 33 37 12 9 4 3 1 74 14 666
2011 BI-01 54 31 8 8 0 0 0 85 8 13
2011 BI-02 30 36 12 12 4 6 1 71 17 278
2011 BI-03 30 42 12 8 4 2 1 75 12 258
2011 BI-04 46 28 15 5 3 3 0 76 8 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33
2008 BI 28 38 13 11 6 3 1 69 18 581
2008 BI-01 31 25 25 13 6 0 0 56 19 16
2008 BI-02 28 35 13 14 4 6 0 68 19 239
2008 BI-03 25 38 14 11 8 3 1 65 20 213
2008 BI-04 31 51 12 7 0 0 0 81 7 59
2008 BI-05 33 47 7 5 7 0 2 81 12 43

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 26 40 21 7 3 2 0 67 11 648
2019 BI-02 32 35 22 5 4 2 1 69 9 244
2019 BI-03 25 42 21 8 4 1 0 67 12 266
2019 BI-04 21 45 21 9 1 3 0 68 11 76
2018 BI 26 45 20 6 2 1 0 71 8 692
2018 BI-02 24 47 19 4 4 2 0 72 8 268
2018 BI-03 28 45 21 5 2 0 0 72 7 276
2018 BI-04 22 49 18 9 0 1 0 73 10 85

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 23 20 17 12 12 1 44 33 649
2019 BI-02 19 24 17 15 10 14 1 50 30 246
2019 BI-03 13 20 22 19 13 11 0 38 37 265
2019 BI-04 17 28 22 13 12 8 0 49 27 76
2018 BI 13 28 19 19 10 9 1 46 32 699
2018 BI-02 13 26 20 19 10 10 1 44 33 270
2018 BI-03 12 29 19 20 9 10 1 46 33 280
2018 BI-04 14 39 18 14 7 6 2 58 23 85
2017 BI 12 27 21 17 12 11 1 44 32 606
2017 BI-02 13 26 21 14 13 13 1 45 31 244
2017 BI-03 12 26 24 17 9 11 0 43 30 245
2017 BI-04 11 38 16 18 10 7 0 53 30 61
2017 BI-05 11 27 11 24 16 5 5 42 45 37
2014 BI 11 24 19 19 15 11 1 40 38 486
2014 BI-01 10 10 30 30 20 0 0 20 50 10
2014 BI-02 13 22 18 21 13 12 0 40 39 179
2014 BI-03 10 24 21 20 14 11 2 38 39 199
2014 BI-04 13 32 16 16 16 7 0 48 35 56
2014 BI-05 21 29 21 4 14 7 4 56 20 28
2011 BI 12 23 18 20 14 11 1 40 39 664
2011 BI-01 31 23 8 15 15 8 0 58 33 13
2011 BI-02 10 23 17 19 16 14 1 40 41 277
2011 BI-03 10 23 23 23 13 7 1 35 39 257
2011 BI-04 19 26 13 17 8 18 0 55 30 78
2011 BI-05 12 27 15 15 15 12 3 46 36 33

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 40 17 16 7 2 0 60 23 650
2019 BI-02 22 38 15 15 8 2 0 62 23 246
2019 BI-03 17 37 20 19 6 1 0 55 25 267
2019 BI-04 16 53 13 11 5 1 0 70 16 75
2018 BI 17 39 18 19 6 1 0 57 25 699
2018 BI-02 18 39 19 15 8 1 0 57 23 270
2018 BI-03 16 39 18 20 6 0 0 55 27 280
2018 BI-04 22 44 13 16 2 2 0 67 19 85
2017 BI 20 39 17 14 7 2 0 61 22 608
2017 BI-02 23 35 13 13 11 4 0 62 25 245
2017 BI-03 19 40 20 15 5 0 0 60 20 246
2017 BI-04 15 48 16 18 3 0 0 62 21 61
2017 BI-05 16 38 30 11 3 3 0 56 14 37
2014 BI 13 34 18 20 13 3 0 48 34 485
2014 BI-01 10 50 20 10 10 0 0 60 20 10
2014 BI-02 14 31 17 22 11 4 1 47 35 180
2014 BI-03 14 33 16 21 15 1 1 48 36 199
2014 BI-04 2 44 22 17 13 2 0 47 30 54
2014 BI-05 25 32 25 18 0 0 0 57 18 28
2011 BI 20 38 15 18 9 1 0 58 27 667
2011 BI-01 46 15 0 15 15 0 8 67 33 13
2011 BI-02 18 35 16 19 9 1 0 55 29 279
2011 BI-03 20 38 15 20 7 0 0 58 27 258
2011 BI-04 17 50 10 12 10 1 0 68 22 78
2011 BI-05 33 33 18 9 3 3 0 69 13 33
2008 BI 16 38 21 16 7 1 0 54 24 580
2008 BI-01 13 56 13 6 13 0 0 69 19 16
2008 BI-02 12 36 21 20 10 2 0 49 30 239
2008 BI-03 17 36 24 15 8 1 0 53 23 212
2008 BI-04 25 44 17 14 0 0 0 69 14 59
2008 BI-05 19 53 16 9 2 0 0 72 12 43

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 20 37 15 18 8 2 0 59 26 651
2019 BI-02 18 36 15 18 10 2 0 56 29 246
2019 BI-03 19 34 16 20 9 1 0 54 29 267
2019 BI-04 26 46 11 16 1 0 0 72 17 76
2018 BI 19 37 15 15 11 2 1 58 27 694
2018 BI-02 16 37 14 17 14 2 1 54 32 266
2018 BI-03 18 34 16 18 11 3 0 53 30 279
2018 BI-04 32 42 13 7 5 1 0 75 12 85
2017 BI 19 33 16 15 13 3 1 54 30 607
2017 BI-02 16 28 16 17 17 5 1 47 36 245
2017 BI-03 19 34 16 17 11 2 0 54 29 246
2017 BI-04 25 44 13 10 5 3 0 71 15 61
2017 BI-05 27 43 14 8 5 3 0 72 14 37
2014 BI 9 27 15 23 23 2 2 37 47 486
2014 BI-01 20 30 0 40 10 0 0 50 50 10
2014 BI-02 8 20 12 27 30 2 1 29 59 180
2014 BI-03 8 31 18 22 18 1 2 40 41 199
2014 BI-04 11 36 15 15 20 2 2 49 36 55
2014 BI-05 18 32 21 18 7 0 4 52 26 28
2011 BI 14 33 16 18 18 1 1 47 36 666
2011 BI-01 15 31 8 15 23 0 8 50 42 13
2011 BI-02 12 26 18 20 23 1 1 38 43 278
2011 BI-03 12 38 16 17 15 1 0 51 33 258
2011 BI-04 19 37 14 17 10 3 0 58 28 78
2011 BI-05 27 39 12 15 6 0 0 67 21 33
2008 BI 17 40 13 14 13 2 1 59 28 581
2008 BI-01 6 18 24 18 35 0 0 24 53 17
2008 BI-02 16 35 13 16 16 3 1 54 33 238
2008 BI-03 14 45 15 14 11 2 0 60 25 213
2008 BI-04 31 44 10 8 7 0 0 75 15 59
2008 BI-05 30 40 12 7 12 0 0 70 19 43

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 40 32 16 6 3 1 2 74 10 651
2019 BI-02 42 33 12 7 3 1 2 78 10 246
2019 BI-03 40 30 17 6 4 1 2 73 10 267
2019 BI-04 36 33 20 8 4 0 0 68 12 76

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 62 10 5 3 3 3 15 87 7 648
2019 BI-02 65 9 3 2 2 3 15 91 5 244
2019 BI-03 63 8 7 2 3 3 14 85 6 266
2019 BI-04 53 14 4 4 5 1 18 84 11 76

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 42 31 18 5 1 1 2 75 6 649
2019 BI-02 35 31 25 4 1 1 1 68 6 245
2019 BI-03 47 30 12 5 2 1 2 80 7 267
2019 BI-04 51 30 11 5 1 0 1 83 7 76

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 42 28 16 7 2 4 3 74 9 647
2019 BI-02 37 26 20 8 2 5 3 67 11 243
2019 BI-03 44 29 12 6 2 5 3 78 8 266
2019 BI-04 49 28 12 8 0 3 1 79 8 76

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 25 17 9 7 2 2 67 16 644
2019 BI-02 41 24 16 9 6 2 2 68 15 244
2019 BI-03 34 25 17 11 8 2 3 62 20 264
2019 BI-04 44 23 17 9 4 3 0 68 14 75

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 79 12 4 1 1 1 3 95 2 649
2019 BI-02 72 17 6 1 0 1 3 93 1 245
2019 BI-03 81 10 3 1 1 1 3 95 2 267
2019 BI-04 87 8 3 0 0 1 1 97 0 75

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 80 8 3 2 1 5 2 94 2 647
2019 BI-02 79 9 3 1 0 7 2 96 1 246
2019 BI-03 78 9 3 3 1 3 2 93 4 266
2019 BI-04 82 5 3 1 1 7 0 94 3 73

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 84 5 2 1 1 2 7 96 2 650
2019 BI-02 83 5 1 1 0 2 7 98 1 246
2019 BI-03 84 4 3 1 1 1 6 95 2 267
2019 BI-04 84 7 0 1 0 4 4 99 1 75

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 15 49 20 12 2 2 0 64 15 650
2019 BI-02 15 48 20 13 2 2 0 65 15 246
2019 BI-03 12 50 22 12 2 2 0 64 14 266
2019 BI-04 20 53 16 9 1 1 0 73 11 76
2018 BI 17 44 22 9 3 4 0 63 13 698
2018 BI-02 16 39 27 8 4 6 0 59 13 269
2018 BI-03 14 46 23 10 3 4 0 63 14 280
2018 BI-04 20 60 7 9 2 1 0 81 12 85
2017 BI 18 43 19 12 4 5 0 64 16 606
2017 BI-02 18 39 20 13 4 6 0 61 18 244
2017 BI-03 19 46 19 10 2 4 0 68 12 246
2017 BI-04 16 49 18 11 0 5 0 69 12 61
2017 BI-05 17 42 22 11 6 3 0 60 17 36

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 30 43 15 8 2 2 0 74 10 649
2019 BI-02 31 45 13 7 3 2 0 77 10 246
2019 BI-03 28 44 15 9 2 3 0 73 11 266
2019 BI-04 35 40 19 5 1 0 0 75 7 75
2018 BI 32 47 12 6 1 2 0 80 7 693
2018 BI-02 33 44 14 5 3 2 0 78 8 269
2018 BI-03 28 52 12 6 0 1 0 81 7 278
2018 BI-04 39 46 7 5 0 2 0 88 5 82
2017 BI 30 46 13 5 2 3 0 79 7 606
2017 BI-02 33 44 14 3 2 3 0 80 6 244
2017 BI-03 27 51 11 6 1 4 0 81 7 245
2017 BI-04 30 41 20 7 2 2 0 72 8 61
2017 BI-05 27 41 16 13 0 3 0 70 14 37
2014 BI 27 42 17 6 2 6 0 73 8 485
2014 BI-01 40 40 10 0 0 10 0 89 0 10
2014 BI-02 28 43 13 6 3 7 0 76 9 180
2014 BI-03 24 43 21 5 2 4 1 71 7 198
2014 BI-04 27 38 20 5 0 9 0 72 6 55
2014 BI-05 29 46 14 7 4 0 0 75 11 28
2011 BI 29 41 18 5 1 5 0 74 7 666
2011 BI-01 62 23 15 0 0 0 0 85 0 13
2011 BI-02 30 40 18 5 1 5 0 74 7 279
2011 BI-03 27 42 19 5 1 5 0 73 7 258
2011 BI-04 29 42 16 5 3 5 1 75 8 77
2011 BI-05 33 45 12 3 0 6 0 84 3 33

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 36 36 18 5 1 4 0 76 6 644
2019 BI-02 37 38 16 2 2 4 0 79 4 245
2019 BI-03 35 34 19 5 2 4 0 73 7 263
2019 BI-04 42 35 12 8 0 3 0 79 8 74
2018 BI 31 42 18 4 1 4 0 76 5 697
2018 BI-02 30 40 17 5 1 6 0 75 7 270
2018 BI-03 30 45 18 3 0 3 0 78 4 278
2018 BI-04 33 44 16 5 0 2 0 78 5 85
2017 BI 29 40 18 5 2 7 1 74 7 604
2017 BI-02 30 38 16 5 2 7 1 75 8 243
2017 BI-03 30 41 17 4 1 7 0 75 6 244
2017 BI-04 23 46 18 5 2 7 0 74 7 61
2017 BI-05 27 33 24 8 0 8 0 65 9 37
2014 BI 31 35 19 3 2 8 2 73 6 485
2014 BI-01 60 10 30 0 0 0 0 70 0 10
2014 BI-02 31 38 15 3 2 11 1 77 6 180
2014 BI-03 30 34 19 3 2 9 3 73 5 198
2014 BI-04 31 35 24 5 2 4 0 68 8 55
2014 BI-05 21 46 21 0 4 4 4 73 4 28

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 45 41 9 4 2 0 0 86 6 646
2019 BI-02 49 38 7 4 2 0 0 87 6 244
2019 BI-03 41 45 9 4 2 0 0 85 6 264
2019 BI-04 51 36 9 4 0 0 0 87 4 76
2018 BI 41 43 9 4 2 0 0 84 7 694
2018 BI-02 46 38 9 3 3 1 0 85 6 269
2018 BI-03 35 48 10 5 2 0 0 83 7 276
2018 BI-04 45 44 8 2 1 0 0 88 4 85
2017 BI 39 46 8 6 2 0 0 85 8 608
2017 BI-02 44 41 6 6 2 0 0 85 9 245
2017 BI-03 37 46 9 6 1 0 0 84 7 246
2017 BI-04 30 59 7 3 2 0 0 89 5 61
2017 BI-05 32 49 8 8 3 0 0 81 11 37
2014 BI 33 40 13 11 3 0 0 73 13 485
2014 BI-01 70 20 10 0 0 0 0 90 0 10
2014 BI-02 40 34 10 13 2 1 1 75 15 180
2014 BI-03 29 41 16 10 4 0 0 71 13 198
2014 BI-04 22 55 13 7 4 0 0 76 11 55
2014 BI-05 32 46 11 11 0 0 0 79 11 28
2011 BI 34 43 12 7 3 0 0 77 10 667
2011 BI-01 77 8 0 15 0 0 0 85 15 13
2011 BI-02 35 38 16 6 4 1 0 74 9 279
2011 BI-03 30 48 10 9 3 0 0 78 12 258
2011 BI-04 35 49 10 4 1 0 1 84 5 78
2011 BI-05 45 36 9 6 3 0 0 82 9 33
2008 BI 28 46 12 10 4 0 0 74 14 582
2008 BI-01 41 47 0 6 6 0 0 88 12 17
2008 BI-02 30 41 13 10 5 0 0 72 15 239
2008 BI-03 23 49 13 11 4 0 0 71 15 213
2008 BI-04 34 54 8 2 2 0 0 88 3 59
2008 BI-05 37 47 5 9 2 0 0 84 12 43

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 38 38 16 6 2 0 0 77 8 648
2019 BI-02 42 35 13 6 2 0 0 78 9 246
2019 BI-03 33 42 16 6 2 1 0 76 8 264
2019 BI-04 46 33 18 3 0 0 0 79 3 76
2018 BI 32 42 15 9 2 0 0 75 11 696
2018 BI-02 40 36 14 8 2 0 0 76 10 270
2018 BI-03 28 44 16 11 2 0 0 71 13 277
2018 BI-04 25 54 15 6 0 0 0 79 6 85
2017 BI 31 44 14 9 3 0 0 74 11 604
2017 BI-02 36 39 14 8 2 0 0 75 11 243
2017 BI-03 26 46 15 9 4 0 0 72 13 245
2017 BI-04 31 44 16 7 0 2 0 77 7 61
2017 BI-05 31 53 8 8 0 0 0 83 8 36
2014 BI 12 35 22 21 10 0 0 47 32 486
2014 BI-01 50 30 10 0 10 0 0 80 10 10
2014 BI-02 9 37 25 19 7 1 1 47 27 180
2014 BI-03 13 34 16 25 12 0 0 47 37 199
2014 BI-04 9 33 27 20 11 0 0 42 31 55
2014 BI-05 11 43 25 11 11 0 0 54 21 28
2011 BI 20 42 19 14 5 1 0 62 19 667
2011 BI-01 62 23 8 8 0 0 0 85 8 13
2011 BI-02 22 41 19 13 4 1 0 64 17 279
2011 BI-03 15 45 19 16 5 1 0 60 21 258
2011 BI-04 23 38 15 21 3 0 0 62 23 78
2011 BI-05 24 42 27 3 3 0 0 67 6 33

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 32 43 15 7 3 0 0 75 10 645
2019 BI-02 38 40 12 7 3 0 0 78 10 245
2019 BI-03 25 47 17 7 3 0 0 73 10 264
2019 BI-04 36 43 15 7 0 0 0 79 7 75
2018 BI 27 47 14 8 3 0 0 75 11 690
2018 BI-02 31 46 12 7 3 0 0 77 10 269
2018 BI-03 26 46 14 11 3 0 0 72 14 274
2018 BI-04 20 55 18 4 1 1 0 77 5 83
2017 BI 28 47 12 10 3 0 0 75 13 607
2017 BI-02 34 42 13 9 3 0 0 75 12 244
2017 BI-03 23 50 11 13 2 0 0 74 15 246
2017 BI-04 26 49 15 10 0 0 0 75 10 61
2017 BI-05 32 49 13 3 3 0 0 81 5 37
2014 BI 11 35 20 23 11 1 0 46 34 486
2014 BI-01 50 30 0 10 10 0 0 80 20 10
2014 BI-02 10 36 23 21 7 2 1 47 29 180
2014 BI-03 10 35 16 27 13 0 0 44 40 199
2014 BI-04 11 29 24 24 13 0 0 40 36 55
2014 BI-05 11 46 14 21 7 0 0 57 29 28
2011 BI 18 43 18 16 5 0 0 61 22 667
2011 BI-01 54 31 8 8 0 0 0 85 8 13
2011 BI-02 17 43 20 15 4 0 0 60 19 279
2011 BI-03 16 43 15 19 7 0 0 60 26 258
2011 BI-04 15 47 18 15 4 0 0 63 19 78
2011 BI-05 24 42 21 3 6 3 0 69 9 33
2008 BI 22 42 14 17 5 0 0 64 22 582
2008 BI-01 41 47 6 0 6 0 0 88 6 17
2008 BI-02 23 38 19 15 5 0 0 61 20 239
2008 BI-03 17 43 13 21 7 0 0 60 27 213
2008 BI-04 32 49 5 12 2 0 0 81 14 59
2008 BI-05 23 49 9 16 2 0 0 72 19 43

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 38 31 16 8 3 4 0 72 11 650
2019 BI-02 39 26 17 7 4 6 0 70 12 246
2019 BI-03 36 35 13 9 3 3 0 74 12 266
2019 BI-04 43 29 18 5 3 1 0 73 8 76
2018 BI 35 31 17 9 3 4 0 69 13 696
2018 BI-02 36 28 17 8 4 6 0 69 13 270
2018 BI-03 35 33 18 10 3 3 0 69 13 278
2018 BI-04 36 34 15 8 1 4 1 74 10 85
2017 BI 34 34 15 10 3 4 0 71 14 607
2017 BI-02 35 31 17 11 3 4 0 68 14 244
2017 BI-03 33 35 15 9 3 5 1 72 13 246
2017 BI-04 33 41 10 10 2 5 0 78 12 61
2017 BI-05 43 35 13 5 3 0 0 79 8 37
2014 BI 19 33 23 11 7 5 1 55 20 486
2014 BI-01 80 0 0 10 0 10 0 89 11 10
2014 BI-02 16 38 19 12 7 7 1 59 20 180
2014 BI-03 19 29 27 11 7 5 2 52 20 199
2014 BI-04 18 29 22 20 7 4 0 49 28 55
2014 BI-05 18 39 36 4 4 0 0 57 7 28
2011 BI 28 32 17 12 4 6 0 64 17 667
2011 BI-01 46 23 23 8 0 0 0 69 8 13
2011 BI-02 29 27 20 15 3 6 0 60 19 279
2011 BI-03 25 37 15 10 6 6 1 66 18 258
2011 BI-04 29 32 19 9 3 8 0 67 13 78
2011 BI-05 33 42 12 3 3 6 0 81 6 33
2008 BI 26 34 17 13 5 5 0 64 19 582
2008 BI-01 24 41 12 18 0 6 0 69 19 17
2008 BI-02 24 31 20 12 5 8 1 60 18 239
2008 BI-03 26 35 15 15 6 3 0 64 21 213
2008 BI-04 41 39 8 5 3 3 0 82 9 59
2008 BI-05 23 37 16 14 7 2 0 62 21 43
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 BI 15 47 38 651
2019 BI-02 13 49 38 246
2019 BI-03 17 47 36 267
2019 BI-04 12 49 39 76
2018 BI 16 45 39 697
2018 BI-02 15 45 40 269
2018 BI-03 13 46 41 279
2018 BI-04 16 46 38 85
2017 BI 14 55 31 608
2017 BI-02 15 57 28 245
2017 BI-03 14 57 30 246
2017 BI-04 10 54 36 61
2017 BI-05 19 38 43 37
2014 BI 16 42 42 486
2014 BI-01 20 60 20 10
2014 BI-02 17 42 41 180
2014 BI-03 16 45 39 199
2014 BI-04 15 33 53 55
2014 BI-05 18 39 43 28
2011 BI 16 52 32 666
2011 BI-01 15 46 38 13
2011 BI-02 15 52 33 279
2011 BI-03 16 54 30 257
2011 BI-04 21 41 38 78
2011 BI-05 12 64 24 33

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 BI 21 54 11 2 9 2 98
2019 BI-02 6 68 6 0 19 0 31
2019 BI-03 29 51 11 4 4 0 45
2018 BI 19 50 12 5 12 2 110
2018 BI-02 15 43 13 8 23 0 40
2018 BI-03 24 57 8 5 5 0 37
2017 BI 17 45 15 6 11 6 87
2017 BI-02 13 48 13 5 16 4 37
2017 BI-03 26 41 9 9 6 9 34
2014 BI 24 38 7 14 9999 16 79
2014 BI-02 16 42 3 19 9999 20 31
2014 BI-03 25 41 6 13 9999 15 32
2011 BI 24 36 16 12 9999 11 107
2011 BI-02 14 36 17 14 9999 19 42
2011 BI-03 37 32 12 12 9999 7 41
2011 BI-04 25 50 13 13 9999 0 16
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 32 54 7 6 1 0 0 86 7 650
2019 BI-02 24 57 7 10 2 0 0 81 12 246
2019 BI-03 37 49 9 4 1 0 0 87 4 267
2019 BI-04 42 51 4 1 0 1 0 95 1 76

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 59 24 6 3 1 5 0 88 5 649
2019 BI-02 60 22 8 2 2 6 0 87 4 246
2019 BI-03 58 23 7 4 1 6 0 86 6 267
2019 BI-04 71 20 1 4 0 3 1 94 4 75
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 10 90 649
2019 BI-02 7 93 245
2019 BI-03 12 88 266
2019 BI-05 19 81 47
2018 BI 10 90 698
2018 BI-02 10 90 270
2018 BI-03 11 89 280
2018 BI-05 11 89 46

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 43 57 65
2019 BI-02 44 56 18
2019 BI-03 38 63 32
2018 BI 43 57 70
2018 BI-02 48 52 27
2018 BI-03 47 53 32

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 48 52 65
2019 BI-02 56 44 18
2019 BI-03 44 56 32
2018 BI 51 49 70
2018 BI-02 56 44 27
2018 BI-03 44 56 32

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 8 92 65
2018 BI 7 93 70

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 65
2019 BI-02 0 100 18
2019 BI-03 0 100 32
2018 BI 0 100 70
2018 BI-02 0 100 27
2018 BI-03 0 100 32

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 17 83 65
2019 BI-03 22 78 32
2018 BI 16 84 70
2018 BI-03 19 81 32

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 46 54 65
2019 BI-02 50 50 18
2019 BI-03 38 63 32
2018 BI 34 66 70
2018 BI-02 33 67 27
2018 BI-03 31 69 32

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 34 66 65
2019 BI-02 50 50 18
2019 BI-03 22 78 32
2018 BI 40 60 70
2018 BI-02 48 52 27
2018 BI-03 28 72 32

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 37 63 65
2019 BI-02 44 56 18
2019 BI-03 34 66 32
2018 BI 51 49 70
2018 BI-02 56 44 27
2018 BI-03 44 56 32

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 29 71 65
2019 BI-02 44 56 18
2019 BI-03 28 72 32
2018 BI 37 63 70
2018 BI-02 37 63 27
2018 BI-03 38 63 32

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 26 74 65
2019 BI-02 28 72 18
2019 BI-03 19 81 32
2018 BI 29 71 70
2018 BI-02 37 63 27
2018 BI-03 22 78 32

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 49 51 65
2019 BI-02 33 67 18
2019 BI-03 59 41 32
2018 BI 56 44 70
2018 BI-02 41 59 27
2018 BI-03 59 41 32

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 28 72 65
2019 BI-03 31 69 32
2018 BI 30 70 70
2018 BI-02 33 67 27
2018 BI-03 22 78 32

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 65
2019 BI-02 0 100 18
2019 BI-03 0 100 32
2018 BI 0 100 70
2018 BI-02 0 100 27
2018 BI-03 0 100 32

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 12 88 65
2019 BI-02 28 72 18
2018 BI 7 93 70

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 11 89 65

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 32 68 65
2019 BI-02 39 61 18
2019 BI-03 31 69 32
2018 BI 31 69 70
2018 BI-02 30 70 27
2018 BI-03 34 66 32

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 23 77 65
2019 BI-03 25 75 32
2018 BI 33 67 70
2018 BI-02 30 70 27
2018 BI-03 38 63 32

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 14 86 65

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 62 38 65
2019 BI-02 61 39 18
2019 BI-03 56 44 32
2018 BI 56 44 70
2018 BI-02 52 48 27
2018 BI-03 53 47 32

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 31 69 65
2019 BI-02 28 72 18
2019 BI-03 25 75 32
2018 BI 31 69 70
2018 BI-02 33 67 27
2018 BI-03 28 72 32

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 8 92 65
2018 BI 7 93 70
2018 BI-02 0 100 27
2018 BI-03 16 84 32

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 15 85 65
2019 BI-03 16 84 32
2018 BI 13 87 70
2018 BI-02 19 81 27

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 12 88 65
2018 BI 9 91 70

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 15 85 65
2018 BI 13 87 70
2018 BI-03 19 81 32

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 9 91 65
2019 BI-02 0 100 18

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 28 72 65
2019 BI-02 28 72 18
2019 BI-03 31 69 32
2018 BI 24 76 70
2018 BI-02 30 70 27
2018 BI-03 22 78 32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 16 84 649
2019 BI-02 12 88 245
2019 BI-03 18 82 266
2019 BI-04 14 86 76

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 8 15 20 7 7 35 7 41 24 650
2019 BI-02 10 11 18 5 6 39 11 42 22 245
2019 BI-03 7 14 20 9 8 36 6 37 29 267
2019 BI-04 8 26 29 4 4 28 1 48 11 76
2018 BI 8 17 20 8 6 36 5 43 24 697
2018 BI-02 9 14 17 8 5 42 5 43 26 269
2018 BI-03 6 18 22 9 5 35 6 41 23 279
2018 BI-04 12 22 25 11 6 21 4 45 22 85
2017 BI 10 16 19 9 6 34 6 43 26 607
2017 BI-02 9 17 15 4 6 42 8 50 21 245
2017 BI-03 10 14 21 11 6 33 4 38 28 246
2017 BI-04 13 20 21 16 5 23 2 43 28 61
2017 BI-05 11 22 19 14 11 16 8 43 32 37
2014 BI 11 15 21 8 6 33 6 42 23 487
2014 BI-01 10 30 10 0 0 40 10 80 0 10
2014 BI-02 10 9 18 6 5 42 9 41 23 180
2014 BI-03 10 16 26 10 5 27 6 38 23 199
2014 BI-04 14 23 20 11 9 21 2 49 26 56
2014 BI-05 18 21 14 4 4 36 4 65 12 28

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 29 38 15 7 3 7 0 72 11 649
2019 BI-02 31 39 15 4 2 8 0 76 7 245
2019 BI-03 25 37 16 9 4 8 0 68 14 267
2019 BI-04 34 43 9 9 0 4 0 81 10 76
2018 BI 25 39 20 5 3 6 1 69 9 698
2018 BI-02 25 39 18 5 3 9 1 71 9 269
2018 BI-03 25 40 21 4 4 5 0 69 9 280
2018 BI-04 29 39 20 6 1 4 1 72 7 85
2017 BI 23 35 18 8 3 12 0 67 13 606
2017 BI-02 27 31 16 6 4 16 0 69 11 244
2017 BI-03 20 40 19 8 2 10 0 67 12 246
2017 BI-04 25 33 23 11 2 7 0 61 14 61
2017 BI-05 19 27 24 19 5 5 0 49 26 37
2014 BI 19 35 23 6 4 11 1 62 11 486
2014 BI-01 50 30 0 0 0 20 0 100 0 10
2014 BI-02 16 33 23 6 3 17 2 61 10 179
2014 BI-03 20 36 28 5 4 7 1 61 9 199
2014 BI-04 21 38 16 13 7 5 0 62 21 56
2014 BI-05 21 50 14 7 4 4 0 74 11 28
2011 BI 29 43 16 5 2 6 0 76 8 666
2011 BI-01 38 38 15 0 8 0 0 77 8 13
2011 BI-02 28 42 16 6 1 7 0 75 8 278
2011 BI-03 27 45 16 5 3 5 0 75 9 258
2011 BI-04 33 41 15 1 1 8 0 81 3 78
2011 BI-05 30 39 15 9 0 6 0 74 10 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 5 95 650
2019 BI-02 4 96 245
2019 BI-03 6 94 267
2018 BI 6 94 698
2018 BI-02 7 93 270
2018 BI-03 6 94 279

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 31 69 29
2019 BI-03 47 53 15
2018 BI 43 58 40
2018 BI-02 44 56 18
2018 BI-03 44 56 18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 69 31 29
2019 BI-02 100 0 10
2019 BI-03 47 53 15
2018 BI 70 30 40
2018 BI-02 67 33 18
2018 BI-03 72 28 18

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 28 72 29
2019 BI-03 40 60 15
2018 BI 30 70 40
2018 BI-02 44 56 18

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 62 38 29
2019 BI-02 50 50 10
2018 BI 55 45 40
2018 BI-02 56 44 18
2018 BI-03 50 50 18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 34 66 29
2019 BI-03 33 67 15
2018 BI 28 73 40
2018 BI-03 39 61 18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 45 55 29
2019 BI-03 47 53 15
2018 BI 23 78 40

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15
2018 BI 0 100 40
2018 BI-02 0 100 18
2018 BI-03 0 100 18

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 29
2019 BI-02 0 100 10
2019 BI-03 0 100 15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 48 52 29
2019 BI-03 40 60 15
2018 BI 55 45 40
2018 BI-02 50 50 18
2018 BI-03 61 39 18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 6 94 648
2019 BI-02 5 95 245
2019 BI-03 8 92 266

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 11 15 21 3 3 42 6 48 12 646
2019 BI-02 12 14 17 3 3 44 8 53 12 243
2019 BI-03 8 15 23 4 3 43 5 44 13 266
2019 BI-04 11 18 24 3 1 41 3 51 7 76
2018 BI 9 16 21 4 2 43 5 47 12 695
2018 BI-02 9 12 19 4 3 47 5 45 15 269
2018 BI-03 7 17 21 5 1 42 6 48 11 278
2018 BI-04 10 23 24 4 1 37 2 53 8 84
2017 BI 9 14 22 3 1 46 5 46 8 607
2017 BI-02 7 14 19 2 1 50 6 49 8 245
2017 BI-03 8 15 26 2 2 43 3 45 8 246
2017 BI-04 11 11 28 5 2 39 3 40 11 61
2017 BI-05 16 5 24 3 0 43 8 44 6 37
2014 BI 10 13 21 3 2 46 5 47 11 487
2014 BI-01 0 0 10 0 0 50 40 0 0 10
2014 BI-02 10 10 17 2 2 54 6 49 10 180
2014 BI-03 11 16 25 4 2 40 5 47 9 199
2014 BI-04 13 14 21 4 7 39 2 45 18 56
2014 BI-05 11 14 18 4 4 43 7 50 14 28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 30 37 16 5 2 10 1 74 7 648
2019 BI-02 29 36 16 4 2 11 1 75 7 245
2019 BI-03 28 38 17 4 3 10 0 74 8 265
2019 BI-04 39 36 12 4 1 8 0 81 6 76
2018 BI 27 38 19 5 1 10 1 72 6 695
2018 BI-02 27 35 19 5 1 11 1 71 7 268
2018 BI-03 25 40 21 5 1 8 1 71 6 278
2018 BI-04 26 45 12 5 1 11 1 80 7 85
2017 BI 26 34 19 3 1 15 1 71 6 604
2017 BI-02 29 29 18 3 1 18 2 73 5 244
2017 BI-03 23 40 20 4 1 13 0 72 6 244
2017 BI-04 26 34 23 2 2 10 3 70 4 61
2017 BI-05 27 24 24 5 3 16 0 61 10 37
2014 BI 23 31 22 4 2 18 1 66 7 487
2014 BI-01 50 10 0 0 0 30 10 100 0 10
2014 BI-02 20 31 23 3 2 20 1 65 6 180
2014 BI-03 23 32 24 4 2 15 1 65 7 199
2014 BI-04 23 30 16 5 4 21 0 68 11 56
2014 BI-05 32 36 18 4 4 7 0 73 8 28
2011 BI 33 38 14 3 2 10 0 79 6 667
2011 BI-01 54 31 8 0 0 8 0 92 0 13
2011 BI-02 31 41 14 3 2 10 0 80 5 279
2011 BI-03 32 38 14 3 1 11 0 79 5 258
2011 BI-04 37 29 14 5 3 12 0 75 9 78
2011 BI-05 33 33 15 3 3 12 0 76 7 33
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 12 35 26 13 13 0 0 47 26 651
2019 BI-02 11 35 25 13 15 1 0 46 29 246
2019 BI-03 15 32 28 13 12 0 0 47 25 267
2019 BI-04 11 47 21 12 9 0 0 58 21 76
2018 BI 10 24 26 19 21 0 0 34 40 696
2018 BI-02 10 23 26 18 22 0 0 34 40 269
2018 BI-03 10 26 26 20 19 0 0 35 39 278
2018 BI-04 9 22 31 16 21 0 0 32 38 85
2017 BI 14 22 26 16 22 0 0 36 38 607
2017 BI-02 14 21 29 12 24 0 0 35 36 245
2017 BI-03 12 25 23 19 20 0 0 37 39 246
2017 BI-04 18 16 21 16 28 0 0 34 44 61
2017 BI-05 22 19 25 8 22 0 3 43 31 36

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 27 31 19 14 0 0 36 33 648
2019 BI-02 11 36 27 18 8 0 0 47 26 245
2019 BI-03 9 22 35 16 18 0 0 31 34 266
2019 BI-04 3 24 36 24 14 0 0 26 38 76
2018 BI 8 22 35 20 15 0 0 30 35 697
2018 BI-02 9 27 38 15 10 0 0 36 25 269
2018 BI-03 8 22 32 21 17 0 0 30 38 279
2018 BI-04 5 16 34 25 20 0 0 21 45 85
2017 BI 10 26 31 21 12 0 0 36 33 608
2017 BI-02 14 30 27 20 8 1 0 45 28 245
2017 BI-03 8 28 35 17 12 0 0 35 29 246
2017 BI-04 3 16 33 31 16 0 0 20 48 61
2017 BI-05 0 19 19 30 32 0 0 19 62 37

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 16 35 25 15 9 0 0 51 24 649
2019 BI-02 24 43 17 11 4 1 0 68 15 246
2019 BI-03 13 31 30 16 10 0 0 44 26 265
2019 BI-04 5 32 36 17 11 0 0 37 28 76
2018 BI 14 30 33 13 9 0 0 45 23 690
2018 BI-02 21 36 29 11 3 0 0 57 14 263
2018 BI-03 12 33 32 11 11 0 0 46 22 278
2018 BI-04 7 18 49 16 8 0 1 25 25 85
2017 BI 19 36 27 12 5 0 0 55 17 608
2017 BI-02 28 36 24 8 4 0 0 64 12 245
2017 BI-03 14 42 30 9 5 0 0 56 14 246
2017 BI-04 8 28 34 23 7 0 0 36 30 61
2017 BI-05 3 24 24 30 19 0 0 27 49 37

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 14 24 26 20 15 1 0 39 35 649
2019 BI-02 21 27 23 18 10 1 1 49 28 245
2019 BI-03 9 22 27 20 21 2 0 31 41 266
2019 BI-04 11 22 33 25 9 0 0 33 34 76
2018 BI 10 24 26 24 15 1 0 34 39 694
2018 BI-02 14 29 28 16 10 1 1 44 27 268
2018 BI-03 8 24 24 29 16 0 0 31 45 278
2018 BI-04 10 17 25 31 17 0 1 27 48 84
2017 BI 16 22 26 20 15 0 1 38 36 607
2017 BI-02 19 21 25 18 15 1 1 41 34 245
2017 BI-03 13 28 25 16 17 0 0 41 34 246
2017 BI-04 8 11 33 33 13 2 0 20 47 61
2017 BI-05 17 11 28 36 8 0 0 28 44 36

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 39 29 18 8 4 1 2 70 12 649
2019 BI-02 49 27 14 5 2 0 2 78 8 246
2019 BI-03 35 32 18 8 4 1 2 69 13 266
2019 BI-04 24 37 19 11 8 0 1 62 19 75
2018 BI 33 31 20 7 5 0 2 66 13 696
2018 BI-02 42 34 15 4 2 0 3 78 7 268
2018 BI-03 31 27 26 9 5 0 2 59 15 280
2018 BI-04 24 38 20 8 7 0 4 63 16 85
2017 BI 39 30 17 6 3 0 4 73 9 607
2017 BI-02 49 27 14 2 1 1 6 81 3 245
2017 BI-03 37 35 17 3 4 0 3 75 8 245
2017 BI-04 20 31 26 15 5 0 3 53 20 61
2017 BI-05 19 19 24 27 8 0 3 39 36 37

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 32 27 13 10 0 0 51 22 649
2019 BI-02 23 31 24 11 10 0 1 55 21 245
2019 BI-03 18 32 28 14 8 0 0 50 22 266
2019 BI-04 7 41 28 13 12 0 0 47 25 76
2018 BI 17 30 28 14 10 0 0 47 25 694
2018 BI-02 21 31 25 14 8 0 0 53 22 267
2018 BI-03 17 28 29 14 11 0 0 45 25 278
2018 BI-04 13 33 32 12 11 0 0 46 22 85
2017 BI 18 31 30 14 8 0 0 49 21 607
2017 BI-02 19 33 27 13 6 0 0 53 20 244
2017 BI-03 18 32 29 13 9 0 0 50 22 246
2017 BI-04 21 25 34 15 5 0 0 46 20 61
2017 BI-05 8 22 41 21 8 0 0 30 30 37

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 39 24 12 5 0 0 59 17 647
2019 BI-02 23 40 22 10 4 0 0 64 15 245
2019 BI-03 16 36 28 14 5 1 0 53 19 265
2019 BI-04 24 43 20 7 7 0 0 67 13 76
2018 BI 17 38 30 10 5 0 0 56 14 697
2018 BI-02 24 36 28 6 4 1 0 61 10 270
2018 BI-03 13 40 32 10 6 0 0 52 16 279
2018 BI-04 12 45 29 12 2 0 0 57 14 84
2017 BI 20 37 26 12 4 0 1 58 16 607
2017 BI-02 27 33 22 12 4 1 2 62 16 244
2017 BI-03 16 41 27 12 4 0 0 57 16 246
2017 BI-04 11 44 31 13 0 0 0 56 13 61
2017 BI-05 16 38 27 8 11 0 0 54 19 37

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 14 33 30 15 7 1 0 47 22 649
2019 BI-02 20 34 26 14 4 0 1 54 19 246
2019 BI-03 10 32 32 16 8 1 0 43 25 265
2019 BI-04 12 28 42 9 9 0 0 39 18 76
2018 BI 13 32 32 16 6 0 0 46 22 697
2018 BI-02 17 34 33 10 4 1 0 52 14 270
2018 BI-03 10 34 30 18 6 0 0 45 25 279
2018 BI-04 11 19 35 31 5 0 0 30 36 84
2017 BI 18 37 24 13 6 0 1 56 19 606
2017 BI-02 27 35 23 10 4 0 2 63 13 244
2017 BI-03 15 41 24 13 7 0 0 56 20 246
2017 BI-04 7 34 28 25 7 0 0 41 31 61
2017 BI-05 11 39 22 17 11 0 0 50 28 36

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 20 35 24 13 7 0 0 56 20 648
2019 BI-02 26 33 22 13 6 1 0 59 18 246
2019 BI-03 18 36 25 13 8 0 0 54 21 264
2019 BI-04 16 37 29 11 8 0 0 53 18 76
2018 BI 21 34 25 14 5 0 0 56 19 695
2018 BI-02 24 34 24 11 5 1 0 59 17 270
2018 BI-03 20 35 26 15 4 0 0 55 19 277
2018 BI-04 17 27 30 19 7 0 0 44 26 84
2017 BI 22 38 22 12 6 0 0 60 18 605
2017 BI-02 25 39 22 9 4 0 1 65 13 243
2017 BI-03 20 38 22 14 7 0 0 58 20 246
2017 BI-04 16 39 23 13 8 0 0 56 21 61
2017 BI-05 22 39 19 11 8 0 0 61 20 36

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 40 31 15 10 3 0 0 71 13 647
2019 BI-02 42 29 13 9 5 1 0 72 14 245
2019 BI-03 37 30 17 12 3 0 0 67 15 265
2019 BI-04 45 35 12 7 1 0 0 80 8 75

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 35 21 12 4 0 0 62 16 648
2019 BI-02 31 37 18 10 3 0 0 68 13 245
2019 BI-03 27 33 22 13 5 0 0 61 17 265
2019 BI-04 24 36 24 12 4 0 1 60 16 76
2018 BI 24 32 26 12 5 0 0 57 17 692
2018 BI-02 25 38 21 13 2 1 0 64 16 268
2018 BI-03 25 32 27 10 6 0 0 57 16 277
2018 BI-04 24 18 31 19 8 0 0 42 27 84
2017 BI 23 37 27 9 3 0 0 61 12 606
2017 BI-02 27 39 24 7 2 0 0 67 9 244
2017 BI-03 20 39 27 9 4 0 0 59 14 246
2017 BI-04 18 31 39 8 0 2 2 51 8 61
2017 BI-05 24 30 24 11 11 0 0 54 22 37

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 47 27 13 7 5 0 1 75 12 644
2019 BI-02 48 27 12 7 5 0 1 76 12 246
2019 BI-03 45 26 16 7 6 0 0 70 13 262
2019 BI-04 53 32 8 7 0 0 0 85 7 74
2018 BI 50 27 14 6 3 0 0 77 9 694
2018 BI-02 46 30 15 5 3 1 0 77 8 268
2018 BI-03 53 24 13 6 3 0 1 77 9 279
2018 BI-04 55 25 13 7 0 0 0 80 7 84
2017 BI 48 31 10 6 4 0 0 80 10 606
2017 BI-02 47 33 11 4 3 0 1 81 8 244
2017 BI-03 48 31 9 7 5 0 0 79 12 245
2017 BI-04 56 28 7 7 2 0 2 85 8 61
2017 BI-05 54 27 13 6 0 0 0 81 6 37

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 78 9 3 1 1 1 7 94 2 646
2019 BI-02 78 9 3 0 1 0 8 95 2 245
2019 BI-03 79 8 4 2 1 1 6 93 3 263
2019 BI-04 79 9 0 1 0 1 9 99 1 76
2018 BI 78 10 4 1 1 1 5 93 2 694
2018 BI-02 75 11 5 1 1 2 4 92 3 269
2018 BI-03 81 10 3 1 1 0 4 94 3 278
2018 BI-04 80 6 5 1 0 1 7 93 1 83

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 76 13 6 2 2 0 1 90 4 650
2019 BI-02 79 11 4 2 2 1 1 91 5 246
2019 BI-03 71 16 7 2 2 0 2 89 4 266
2019 BI-04 86 9 5 0 0 0 0 95 0 76
2018 BI 74 15 5 2 2 0 2 91 4 695
2018 BI-02 76 14 4 2 2 1 1 92 4 269
2018 BI-03 72 17 4 3 2 0 2 91 4 278
2018 BI-04 71 14 11 1 0 0 2 88 1 84
2017 BI 75 15 5 2 1 1 1 92 3 606
2017 BI-02 75 17 4 2 1 0 1 93 3 243
2017 BI-03 79 12 6 2 0 0 1 92 2 246
2017 BI-04 69 16 5 3 0 3 3 91 4 61
2017 BI-05 62 24 5 5 0 3 0 89 6 37

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 55 30 10 3 1 0 0 85 5 650
2019 BI-02 61 27 7 4 1 0 1 88 5 246
2019 BI-03 52 31 12 2 2 0 0 84 5 266
2019 BI-04 46 36 11 8 0 0 0 82 8 76
2018 BI 53 29 13 2 2 0 0 83 4 694
2018 BI-02 59 25 10 3 3 0 0 85 6 269
2018 BI-03 49 32 15 2 1 0 0 81 3 279
2018 BI-04 50 30 15 4 1 0 0 80 5 84
2017 BI 56 29 10 3 1 0 1 85 4 608
2017 BI-02 55 29 9 3 2 0 1 85 5 245
2017 BI-03 57 29 11 2 1 0 0 86 3 246
2017 BI-04 49 28 15 5 0 0 3 80 5 61
2017 BI-05 57 32 8 3 0 0 0 89 3 37

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 57 24 12 4 3 0 0 81 7 645
2019 BI-02 63 19 10 4 4 0 0 82 8 245
2019 BI-03 55 26 11 3 4 0 0 82 7 265
2019 BI-04 49 30 16 4 0 0 0 79 4 73
2018 BI 53 26 12 6 3 0 0 79 9 695
2018 BI-02 55 22 12 6 4 1 1 78 10 268
2018 BI-03 53 28 10 6 3 0 0 81 9 280
2018 BI-04 51 36 11 2 0 0 0 87 2 84
2017 BI 60 24 8 5 2 0 1 85 7 607
2017 BI-02 61 21 8 5 3 1 1 84 8 245
2017 BI-03 61 25 7 5 2 0 0 86 7 245
2017 BI-04 61 26 10 2 0 0 2 88 2 61
2017 BI-05 49 32 11 8 0 0 0 81 8 37

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 56 15 6 2 1 0 19 89 4 648
2019 BI-02 60 8 2 0 0 0 30 97 1 246
2019 BI-03 59 16 6 2 1 0 15 89 4 265
2019 BI-04 40 27 16 8 0 0 9 74 9 75
2018 BI 49 16 9 2 1 0 23 84 4 691
2018 BI-02 54 6 1 1 0 1 37 96 2 268
2018 BI-03 52 17 11 3 1 0 16 82 5 276
2018 BI-04 26 28 26 6 2 0 12 61 9 85
2017 BI 55 14 7 3 1 0 21 87 5 608
2017 BI-02 59 6 1 1 0 0 32 97 1 245
2017 BI-03 56 17 9 3 2 0 13 84 6 246
2017 BI-04 33 30 16 7 2 0 13 72 9 61
2017 BI-05 49 22 19 5 3 0 3 72 8 37

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 57 27 11 3 2 0 1 84 5 647
2019 BI-02 63 25 8 1 2 0 1 89 3 244
2019 BI-03 54 26 14 4 3 0 0 79 6 266
2019 BI-04 45 33 16 4 1 0 1 79 5 76
2018 BI 52 27 13 4 1 0 3 82 5 691
2018 BI-02 56 24 10 3 0 1 6 86 3 266
2018 BI-03 47 32 13 4 3 0 1 79 7 278
2018 BI-04 51 24 18 7 0 0 1 75 7 85
2017 BI 53 29 10 3 1 0 3 84 5 601
2017 BI-02 56 25 10 4 2 1 4 84 6 245
2017 BI-03 50 32 10 4 1 0 2 84 6 241
2017 BI-04 51 28 15 3 0 0 3 81 3 61
2017 BI-05 50 33 17 0 0 0 0 83 0 36

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 64 19 6 4 6 0 1 84 10 650
2019 BI-02 55 20 7 8 9 1 0 76 17 246
2019 BI-03 68 17 8 2 5 0 1 86 6 266
2019 BI-04 74 20 4 1 0 0 1 95 1 76
2018 BI 66 15 7 5 5 1 1 82 11 696
2018 BI-02 51 19 8 9 11 0 1 72 20 269
2018 BI-03 72 14 9 3 1 1 0 87 4 280
2018 BI-04 87 5 2 2 0 2 1 95 2 85
2017 BI 59 20 8 6 5 0 1 81 11 608
2017 BI-02 48 21 10 10 8 0 2 71 19 245
2017 BI-03 66 20 7 3 2 0 1 87 5 246
2017 BI-04 80 13 5 0 2 0 0 93 2 61
2017 BI-05 73 22 3 3 0 0 0 95 3 37

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 52 32 10 4 1 0 1 84 5 648
2019 BI-02 50 30 13 6 1 0 1 80 7 246
2019 BI-03 53 34 7 3 1 0 1 88 5 265
2019 BI-04 55 31 9 4 1 0 0 85 5 75
2018 BI 43 37 14 4 2 0 0 80 6 693
2018 BI-02 40 35 16 5 2 1 0 76 8 270
2018 BI-03 45 39 11 3 2 0 0 83 5 276
2018 BI-04 46 35 13 5 1 0 0 81 6 85
2017 BI 45 37 13 3 1 0 1 83 4 608
2017 BI-02 39 39 15 3 1 0 2 81 4 245
2017 BI-03 47 35 13 3 1 0 1 83 4 246
2017 BI-04 46 39 8 2 3 0 2 87 5 61
2017 BI-05 65 30 3 3 0 0 0 95 3 37

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 35 36 16 4 0 0 44 20 651
2019 BI-02 12 39 35 11 4 0 0 50 15 246
2019 BI-03 9 35 36 18 2 0 0 44 20 267
2019 BI-04 3 32 46 14 5 0 0 34 20 76
2018 BI 7 31 41 16 5 0 0 38 21 698
2018 BI-02 10 37 39 9 4 0 0 47 14 270
2018 BI-03 6 28 43 18 5 0 0 35 23 280
2018 BI-04 4 27 45 22 2 0 0 31 25 85
2017 BI 7 28 46 14 5 0 0 35 19 608
2017 BI-02 6 37 43 13 1 0 0 43 14 245
2017 BI-03 8 25 48 12 7 0 0 34 19 246
2017 BI-04 2 21 51 18 8 0 0 23 26 61
2017 BI-05 3 11 51 22 14 0 0 14 35 37

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 7 22 43 21 7 0 0 28 29 648
2019 BI-02 8 18 42 24 7 0 0 31 27 245
2019 BI-03 4 25 43 21 8 0 0 29 29 267
2019 BI-04 11 18 53 14 5 0 0 19 28 74
2018 BI 9 20 43 22 6 0 0 28 29 693
2018 BI-02 9 14 41 27 9 0 0 36 23 270
2018 BI-03 7 22 44 21 6 0 0 28 28 276
2018 BI-04 10 24 50 14 2 0 0 17 33 84
2017 BI 7 16 47 22 8 0 0 30 23 606
2017 BI-02 4 13 45 28 10 0 0 38 17 244
2017 BI-03 8 14 49 20 8 0 0 28 22 245
2017 BI-04 10 21 49 18 2 0 0 20 31 61
2017 BI-05 5 40 43 8 3 0 0 11 46 37

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 31 49 10 7 1 1 0 81 8 649
2019 BI-02 35 44 11 5 2 2 0 81 8 245
2019 BI-03 31 52 8 7 1 1 0 84 8 267
2019 BI-04 33 52 7 8 0 0 0 85 8 75
2018 BI 31 48 13 5 2 1 0 80 7 694
2018 BI-02 32 46 12 6 2 2 0 79 9 270
2018 BI-03 30 52 12 4 1 1 0 82 6 277
2018 BI-04 29 56 10 5 0 1 0 86 5 84
2017 BI 23 48 14 8 3 4 0 74 11 608
2017 BI-02 21 51 12 7 2 5 0 77 10 245
2017 BI-03 23 49 15 8 2 3 0 74 10 246
2017 BI-04 28 39 20 10 3 0 0 67 13 61
2017 BI-05 22 43 14 14 5 3 0 67 19 37

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 19 40 19 13 7 2 0 60 21 651
2019 BI-02 23 41 15 12 7 2 0 66 19 246
2019 BI-03 17 40 20 13 7 2 0 59 21 267
2019 BI-04 18 42 16 18 4 1 0 61 23 76
2018 BI 17 42 17 16 6 2 0 60 22 695
2018 BI-02 19 41 19 12 7 1 1 61 20 270
2018 BI-03 17 43 16 18 5 1 0 61 23 276
2018 BI-04 11 45 22 19 1 2 0 57 20 85
2017 BI 14 46 16 16 6 2 0 61 23 607
2017 BI-02 16 50 13 13 6 2 0 67 19 244
2017 BI-03 13 44 18 18 6 1 0 58 24 246
2017 BI-04 13 31 28 21 2 5 0 47 24 61
2017 BI-05 8 49 13 24 5 0 0 57 30 37
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 10 90 651
2019 BI-02 8 92 246
2019 BI-03 12 88 267
2019 BI-04 11 89 76
2017 BI 9 91 607
2017 BI-02 8 92 245
2017 BI-03 10 90 245
2017 BI-04 10 90 61
2014 BI 12 88 487
2014 BI-02 14 86 180
2014 BI-03 12 88 199
2014 BI-04 11 89 56

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 84 16 62
2019 BI-02 90 10 20
2019 BI-03 77 23 31
2017 BI 78 22 55
2017 BI-02 76 24 21
2017 BI-03 83 17 24
2014 BI 80 20 60
2014 BI-02 92 8 25
2014 BI-03 75 25 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 56 29 6 8 0 0 2 86 8 52
2019 BI-02 50 22 6 22 0 0 0 72 22 18
2019 BI-03 67 21 8 0 0 0 4 91 0 24
2017 BI 56 28 5 9 0 0 2 86 10 43
2017 BI-02 50 25 6 13 0 0 6 80 13 16
2017 BI-03 55 30 5 10 0 0 0 85 10 20
2014 BI 50 39 6 4 0 0 0 90 4 48
2014 BI-02 57 39 0 4 0 0 0 96 4 23
2014 BI-03 56 33 11 0 0 0 0 89 0 18
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 14 33 27 14 9 3 0 14 86 650
2019 BI-02 16 35 24 13 9 2 1 17 83 246
2019 BI-03 12 33 29 14 8 4 0 13 87 266
2019 BI-04 11 28 33 14 13 1 0 11 89 76
2018 BI 12 27 30 15 13 3 0 13 87 699
2018 BI-02 17 26 27 15 12 2 0 17 83 270
2018 BI-03 10 27 30 17 13 3 0 11 89 280
2018 BI-04 12 24 34 12 15 4 0 12 88 85
2017 BI 13 27 26 14 17 4 0 13 87 608
2017 BI-02 15 28 22 12 19 4 0 16 84 245
2017 BI-03 11 26 29 14 14 5 0 12 88 246
2017 BI-04 10 21 34 15 15 5 0 10 90 61
2017 BI-05 16 30 22 16 16 0 0 16 84 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 55 45 541
2019 BI-02 59 41 199
2019 BI-03 55 45 222
2019 BI-04 52 48 67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 62 535
2019 BI-02 40 60 198
2019 BI-03 40 60 220
2019 BI-04 31 69 67
2018 BI 26 74 592
2018 BI-02 31 69 217
2018 BI-03 22 78 242
2018 BI-04 22 78 72

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 5 24 18 27 21 2 4 30 51 535
2019 BI-02 7 28 16 25 20 1 4 37 47 198
2019 BI-03 5 22 17 27 23 2 5 29 53 221
2019 BI-04 3 21 18 34 19 3 1 25 56 67
2018 BI 5 22 15 26 27 2 4 28 57 591
2018 BI-02 6 27 14 24 25 1 3 34 51 216
2018 BI-03 3 17 16 27 32 2 4 21 62 243
2018 BI-04 7 23 10 31 24 1 4 31 58 71
2017 BI 6 19 14 26 27 3 5 27 58 507
2017 BI-02 6 22 15 23 28 1 4 30 54 200
2017 BI-03 5 17 12 30 26 5 5 24 62 207
2017 BI-04 6 23 12 23 25 4 8 33 54 52
2017 BI-05 3 13 23 19 29 3 10 19 55 31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 3 16 14 26 35 2 4 19 65 536
2019 BI-02 5 17 13 27 31 3 6 23 63 199
2019 BI-03 2 16 14 26 38 1 3 18 67 221
2019 BI-04 0 13 18 25 40 1 1 14 68 67
2018 BI 2 9 13 23 49 2 3 11 75 592
2018 BI-02 1 9 14 24 47 0 3 11 75 217
2018 BI-03 1 7 13 20 54 2 2 9 78 242
2018 BI-04 1 10 7 26 51 1 3 12 81 72
2017 BI 1 5 9 22 55 2 6 7 83 507
2017 BI-02 2 8 9 21 54 2 4 11 79 200
2017 BI-03 1 2 11 22 57 2 5 4 84 207
2017 BI-04 2 4 6 21 52 4 12 7 86 52
2017 BI-05 0 0 6 32 48 0 13 0 93 31

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 43 22 14 7 5 1 8 71 13 643
2019 BI-02 41 21 15 7 4 1 11 71 12 246
2019 BI-03 42 18 17 9 6 1 8 65 16 265
2019 BI-04 51 36 7 3 1 0 3 89 4 76
2018 BI 40 22 15 8 5 1 9 69 14 696
2018 BI-02 40 20 14 9 5 1 10 68 16 270
2018 BI-03 36 23 17 8 5 1 10 66 15 278
2018 BI-04 50 19 14 5 2 1 8 76 8 84
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