2019 Public Service Employee Survey Results for NCR HQ - IM&TS - Information Management Branch (IM)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Fisheries and Oceans Canada 37 46 5 10 2 0 0 83 12 6422
2019 National Capital Region (NCR) - Headquarters 42 43 5 8 2 0 0 85 11 1290
2019 NCR HQ - Human Resources and Corporate Services 42 43 5 7 3 0 0 85 10 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 41 40 7 8 5 0 0 80 13 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 45 38 2 12 2 0 0 84 14 38

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Fisheries and Oceans Canada 69 17 5 5 2 0 1 88 7 6407
2019 National Capital Region (NCR) - Headquarters 64 21 5 6 3 0 0 85 10 1288
2019 NCR HQ - Human Resources and Corporate Services 60 24 8 6 3 0 0 84 9 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 60 23 8 5 4 0 0 83 9 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 53 30 13 2 2 0 0 83 4 38

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Fisheries and Oceans Canada 41 37 7 10 4 0 0 78 15 6418
2019 National Capital Region (NCR) - Headquarters 45 34 7 11 4 0 0 79 15 1288
2019 NCR HQ - Human Resources and Corporate Services 48 33 7 8 3 0 0 81 12 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 35 11 11 3 0 0 75 14 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 39 37 5 13 5 0 0 77 19 38

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Fisheries and Oceans Canada 29 41 11 14 5 0 0 70 19 6401
2019 National Capital Region (NCR) - Headquarters 33 38 12 13 5 0 0 70 18 1282
2019 NCR HQ - Human Resources and Corporate Services 32 36 13 15 4 0 0 68 19 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 40 15 16 7 0 0 62 24 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 18 50 10 17 5 0 0 68 22 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Fisheries and Oceans Canada 47 37 7 6 3 0 0 84 9 6379
2019 National Capital Region (NCR) - Headquarters 52 35 7 4 2 0 0 86 6 1281
2019 NCR HQ - Human Resources and Corporate Services 55 34 7 4 1 0 0 89 4 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 41 8 4 1 0 0 88 4 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 40 43 10 4 2 0 0 83 7 38

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Fisheries and Oceans Canada 39 32 12 10 6 0 0 71 16 6412
2019 National Capital Region (NCR) - Headquarters 49 32 8 8 4 0 0 81 11 1285
2019 NCR HQ - Human Resources and Corporate Services 50 32 9 6 2 1 0 83 8 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 40 11 6 3 1 0 79 9 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 42 9 5 3 5 0 83 8 37

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Fisheries and Oceans Canada 40 40 10 7 3 0 0 80 10 6416
2019 National Capital Region (NCR) - Headquarters 38 40 10 7 4 0 0 78 12 1287
2019 NCR HQ - Human Resources and Corporate Services 35 42 10 7 6 0 0 77 13 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 29 42 13 9 7 0 0 70 16 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 30 44 18 2 5 0 0 74 7 38

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Fisheries and Oceans Canada 26 37 16 13 7 0 0 64 20 6408
2019 National Capital Region (NCR) - Headquarters 33 38 12 11 5 0 0 72 16 1288
2019 NCR HQ - Human Resources and Corporate Services 34 37 14 10 6 0 0 71 16 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 40 15 12 6 0 0 67 18 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 35 18 19 0 0 0 63 19 38

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Fisheries and Oceans Canada 28 44 13 11 5 0 0 71 15 6383
2019 National Capital Region (NCR) - Headquarters 29 42 12 12 5 0 0 71 17 1285
2019 NCR HQ - Human Resources and Corporate Services 27 46 13 8 6 0 0 73 14 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 24 42 15 11 8 0 0 65 19 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 45 9 13 5 0 0 73 18 38

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Fisheries and Oceans Canada 41 41 10 5 3 0 0 82 8 6391
2019 National Capital Region (NCR) - Headquarters 46 39 8 4 2 0 0 85 7 1284
2019 NCR HQ - Human Resources and Corporate Services 42 37 11 6 3 0 0 79 10 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 32 38 15 8 5 1 0 71 14 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 34 12 13 2 2 0 71 16 38

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Fisheries and Oceans Canada 32 38 14 10 6 0 0 69 17 6403
2019 National Capital Region (NCR) - Headquarters 37 38 10 10 5 0 0 75 15 1285
2019 NCR HQ - Human Resources and Corporate Services 32 43 11 9 4 0 0 76 13 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 29 40 12 13 6 0 0 69 19 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 39 15 15 2 0 0 67 17 38

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Fisheries and Oceans Canada 54 34 8 3 1 0 0 87 5 6383
2019 National Capital Region (NCR) - Headquarters 49 36 9 4 2 0 0 85 6 1282
2019 NCR HQ - Human Resources and Corporate Services 48 36 10 5 2 0 0 84 6 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 32 16 5 2 0 0 78 7 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 53 34 11 3 0 0 0 87 3 38

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Fisheries and Oceans Canada 31 40 13 10 6 0 0 71 16 6385
2019 National Capital Region (NCR) - Headquarters 34 40 12 9 4 0 0 75 13 1281
2019 NCR HQ - Human Resources and Corporate Services 32 43 14 7 4 0 0 75 12 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 30 42 13 9 5 1 0 72 15 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 29 38 7 21 2 3 0 69 24 37

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Fisheries and Oceans Canada 35 36 15 9 5 0 0 72 13 6400
2019 National Capital Region (NCR) - Headquarters 39 34 14 8 4 0 0 74 12 1285
2019 NCR HQ - Human Resources and Corporate Services 37 36 17 5 5 0 0 73 10 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 32 33 23 7 5 0 0 65 12 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 30 24 32 6 8 0 0 54 13 38

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Fisheries and Oceans Canada 30 41 15 9 4 0 0 71 14 6356
2019 National Capital Region (NCR) - Headquarters 34 39 15 9 3 0 0 73 12 1277
2019 NCR HQ - Human Resources and Corporate Services 32 40 14 10 3 0 0 73 13 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 38 18 13 5 0 0 64 18 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 43 32 15 8 3 0 0 75 10 36

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Fisheries and Oceans Canada 45 39 9 5 2 0 0 84 7 6414
2019 National Capital Region (NCR) - Headquarters 41 39 10 7 3 0 0 81 10 1290
2019 NCR HQ - Human Resources and Corporate Services 39 41 10 7 4 0 0 80 11 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 31 42 14 8 5 0 0 72 13 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 41 38 13 5 2 0 0 79 7 38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Fisheries and Oceans Canada 31 35 18 9 6 0 1 67 15 6402
2019 National Capital Region (NCR) - Headquarters 37 32 17 8 5 0 0 70 14 1287
2019 NCR HQ - Human Resources and Corporate Services 39 30 17 9 5 0 0 69 14 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 35 29 20 9 8 0 0 64 17 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 57 24 9 10 0 0 0 80 10 38

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Fisheries and Oceans Canada 9 25 38 18 8 1 1 27 34 6417
2019 National Capital Region (NCR) - Headquarters 9 26 35 20 8 1 1 29 35 1287
2019 NCR HQ - Human Resources and Corporate Services 13 28 33 16 8 1 1 25 42 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 31 33 10 7 1 1 17 50 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 15 20 38 14 7 2 5 22 37 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Fisheries and Oceans Canada 10 20 30 23 13 2 1 37 32 6398
2019 National Capital Region (NCR) - Headquarters 6 17 30 28 14 3 1 44 25 1283
2019 NCR HQ - Human Resources and Corporate Services 8 21 28 25 13 3 1 40 31 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 12 31 28 18 10 2 0 28 44 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 2 28 27 27 10 6 0 39 32 37

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Fisheries and Oceans Canada 16 27 30 15 8 1 2 24 44 6413
2019 National Capital Region (NCR) - Headquarters 16 25 32 17 7 1 2 26 41 1290
2019 NCR HQ - Human Resources and Corporate Services 18 28 32 13 7 1 1 21 46 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 30 28 8 7 1 1 16 56 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 13 26 43 12 0 3 3 13 42 37

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Fisheries and Oceans Canada 6 15 32 29 15 1 2 45 22 6390
2019 National Capital Region (NCR) - Headquarters 9 20 33 25 12 0 1 38 29 1282
2019 NCR HQ - Human Resources and Corporate Services 8 18 32 27 15 1 1 42 26 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 8 21 30 26 14 1 1 40 30 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 3 9 30 43 13 2 0 58 12 37

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Fisheries and Oceans Canada 13 20 28 22 14 2 2 37 35 6415
2019 National Capital Region (NCR) - Headquarters 13 21 27 22 14 2 1 37 35 1288
2019 NCR HQ - Human Resources and Corporate Services 19 24 27 15 13 2 1 29 43 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 26 24 8 12 3 0 21 54 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 14 19 30 11 21 5 0 33 35 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Fisheries and Oceans Canada 13 20 27 21 14 3 2 36 36 6391
2019 National Capital Region (NCR) - Headquarters 10 17 31 26 13 2 3 40 28 1279
2019 NCR HQ - Human Resources and Corporate Services 8 16 31 27 13 3 1 42 26 356
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 11 15 34 26 12 3 1 39 26 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 8 2 40 34 13 0 2 48 11 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Fisheries and Oceans Canada 15 24 31 16 10 2 2 27 41 6401
2019 National Capital Region (NCR) - Headquarters 11 23 33 19 11 2 1 31 35 1284
2019 NCR HQ - Human Resources and Corporate Services 14 27 30 18 10 1 0 28 41 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 20 28 25 16 8 2 1 25 49 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 0 35 37 16 10 2 0 26 36 37

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Fisheries and Oceans Canada 9 17 33 26 13 1 1 39 27 6411
2019 National Capital Region (NCR) - Headquarters 6 17 34 28 14 1 1 42 23 1285
2019 NCR HQ - Human Resources and Corporate Services 6 17 33 30 14 0 1 44 23 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 5 15 33 32 14 0 1 47 20 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 5 5 42 43 5 0 0 48 10 37
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Fisheries and Oceans Canada 73 13 6 3 2 0 4 89 5 6413
2019 National Capital Region (NCR) - Headquarters 69 17 5 5 3 0 1 87 8 1287
2019 NCR HQ - Human Resources and Corporate Services 63 20 6 6 3 0 0 84 9 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 64 20 6 6 4 0 1 84 10 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 59 21 7 11 2 0 0 80 13 36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Fisheries and Oceans Canada 28 33 15 11 7 4 2 65 19 6415
2019 National Capital Region (NCR) - Headquarters 32 29 16 8 6 6 4 67 15 1288
2019 NCR HQ - Human Resources and Corporate Services 32 31 19 5 4 6 4 70 9 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 34 31 18 5 5 5 2 69 11 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 29 34 20 10 2 2 3 66 13 38

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Fisheries and Oceans Canada 44 31 10 10 5 1 0 75 15 6413
2019 National Capital Region (NCR) - Headquarters 51 27 8 9 4 1 0 79 13 1290
2019 NCR HQ - Human Resources and Corporate Services 48 34 7 7 3 1 0 83 10 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 45 35 7 8 4 1 0 81 12 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 30 12 12 8 3 0 68 20 38

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Fisheries and Oceans Canada 46 35 8 8 3 0 0 82 11 6397
2019 National Capital Region (NCR) - Headquarters 54 31 6 7 2 0 0 86 9 1286
2019 NCR HQ - Human Resources and Corporate Services 59 31 5 4 1 0 0 90 6 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 58 31 5 5 1 0 0 89 6 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 48 34 7 5 5 0 0 83 10 38

Question 23. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Fisheries and Oceans Canada 40 40 12 5 2 1 0 80 8 6419
2019 National Capital Region (NCR) - Headquarters 49 36 8 4 2 1 0 85 6 1289
2019 NCR HQ - Human Resources and Corporate Services 46 39 9 2 3 1 0 86 5 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 46 9 3 4 1 0 84 7 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 25 51 8 2 8 6 0 81 10 38
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Fisheries and Oceans Canada 45 29 14 4 3 1 3 78 7 6422
2019 National Capital Region (NCR) - Headquarters 55 27 10 4 2 1 2 84 6 1290
2019 NCR HQ - Human Resources and Corporate Services 50 30 12 2 2 1 2 83 5 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 32 16 3 2 1 1 80 5 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 48 34 13 2 0 0 3 85 2 38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Fisheries and Oceans Canada 40 33 12 8 6 0 0 74 14 6419
2019 National Capital Region (NCR) - Headquarters 46 31 10 8 4 0 0 77 13 1284
2019 NCR HQ - Human Resources and Corporate Services 43 33 12 7 4 1 1 77 11 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 42 32 15 7 4 1 0 74 11 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 40 37 18 0 5 0 0 77 5 36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Fisheries and Oceans Canada 47 30 11 6 4 1 0 79 10 6413
2019 National Capital Region (NCR) - Headquarters 54 27 9 5 3 1 0 82 9 1290
2019 NCR HQ - Human Resources and Corporate Services 52 31 10 3 2 2 0 85 5 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 33 11 4 3 1 1 81 8 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 48 35 12 2 2 0 0 83 5 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Fisheries and Oceans Canada 43 33 10 8 5 0 0 77 13 6400
2019 National Capital Region (NCR) - Headquarters 48 31 9 8 3 0 0 80 11 1287
2019 NCR HQ - Human Resources and Corporate Services 47 33 9 9 2 0 0 80 11 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 42 32 11 12 2 1 0 75 14 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 44 33 12 9 2 0 0 77 12 38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Fisheries and Oceans Canada 81 9 4 1 1 0 3 93 3 6400
2019 National Capital Region (NCR) - Headquarters 82 10 3 2 2 0 1 94 3 1285
2019 NCR HQ - Human Resources and Corporate Services 85 9 3 1 2 0 0 94 3 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 84 8 5 1 3 0 0 92 4 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 87 2 5 0 5 0 0 90 5 38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Fisheries and Oceans Canada 50 21 9 4 4 2 9 80 10 6428
2019 National Capital Region (NCR) - Headquarters 60 22 6 4 3 2 3 86 7 1288
2019 NCR HQ - Human Resources and Corporate Services 63 23 6 3 2 1 2 89 5 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 53 29 9 4 3 0 1 83 8 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 44 20 15 13 2 0 6 68 16 37

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Fisheries and Oceans Canada 58 25 9 3 4 1 0 84 7 6431
2019 National Capital Region (NCR) - Headquarters 66 20 8 2 2 1 0 88 4 1292
2019 NCR HQ - Human Resources and Corporate Services 66 21 8 2 2 1 0 87 4 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 59 23 12 2 2 2 0 83 5 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 60 25 8 4 2 0 0 85 7 38

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Fisheries and Oceans Canada 50 29 11 6 4 0 0 79 11 6426
2019 National Capital Region (NCR) - Headquarters 55 27 8 5 4 0 0 82 10 1290
2019 NCR HQ - Human Resources and Corporate Services 54 30 8 5 2 0 0 84 7 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 44 34 12 6 3 1 0 79 10 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 45 40 8 7 0 0 0 86 7 38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Fisheries and Oceans Canada 16 42 16 15 9 2 1 59 24 1978
2019 National Capital Region (NCR) - Headquarters 21 48 14 11 3 1 2 71 14 382
2019 NCR HQ - Human Resources and Corporate Services 24 47 17 9 2 1 0 72 11 106
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 19 50 19 7 4 0 0 70 11 53
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Fisheries and Oceans Canada 29 33 16 10 6 5 0 66 17 6418
2019 National Capital Region (NCR) - Headquarters 31 34 16 8 4 6 0 70 13 1287
2019 NCR HQ - Human Resources and Corporate Services 26 35 20 7 5 8 0 66 13 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 19 31 25 8 7 9 1 56 16 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 37 21 20 10 0 12 0 66 11 37

Question 35. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Fisheries and Oceans Canada 26 32 17 14 9 2 0 60 23 6405
2019 National Capital Region (NCR) - Headquarters 29 36 16 11 6 2 0 67 17 1287
2019 NCR HQ - Human Resources and Corporate Services 22 37 18 11 9 3 0 60 21 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 31 21 17 15 3 1 47 32 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 23 30 28 15 2 2 0 54 18 38

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Fisheries and Oceans Canada 18 30 20 18 11 3 0 49 30 6401
2019 National Capital Region (NCR) - Headquarters 19 35 18 16 8 4 0 56 25 1284
2019 NCR HQ - Human Resources and Corporate Services 14 34 22 15 9 6 0 51 26 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 8 28 24 18 15 6 1 39 35 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 13 36 29 12 5 5 0 52 18 37

Question 37. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Fisheries and Oceans Canada 15 30 19 20 13 2 0 46 34 6401
2019 National Capital Region (NCR) - Headquarters 17 33 17 19 11 2 0 51 31 1283
2019 NCR HQ - Human Resources and Corporate Services 14 36 19 18 10 3 0 52 29 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 29 21 21 17 2 1 40 38 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 13 38 24 17 5 3 0 52 23 36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Fisheries and Oceans Canada 29 19 13 7 7 17 8 64 19 6417
2019 National Capital Region (NCR) - Headquarters 41 28 15 5 2 7 1 76 8 1291
2019 NCR HQ - Human Resources and Corporate Services 46 26 17 4 1 6 0 77 5 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 27 14 2 0 5 1 83 2 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 60 19 10 3 0 7 0 86 3 38
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Fisheries and Oceans Canada 22 44 17 11 4 1 0 67 15 6424
2019 National Capital Region (NCR) - Headquarters 27 47 15 9 2 1 0 74 11 1288
2019 NCR HQ - Human Resources and Corporate Services 24 45 17 9 3 1 0 71 12 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 16 42 22 13 6 1 1 59 19 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 34 22 21 18 0 2 3 59 19 37

Question 40. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Fisheries and Oceans Canada 12 33 22 21 9 3 0 46 31 6403
2019 National Capital Region (NCR) - Headquarters 13 36 22 18 6 4 0 52 25 1284
2019 NCR HQ - Human Resources and Corporate Services 13 33 27 18 5 3 0 48 24 355
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 25 32 21 8 3 1 36 30 151
2019 NCR HQ - IM&TS - Information Management Branch (IM) 10 36 32 12 5 2 3 48 18 37

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Fisheries and Oceans Canada 29 38 14 11 6 2 1 68 17 6424
2019 National Capital Region (NCR) - Headquarters 30 37 14 11 4 3 1 70 16 1287
2019 NCR HQ - Human Resources and Corporate Services 31 39 13 10 3 2 2 73 13 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 41 18 10 5 3 1 65 16 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 31 44 9 10 0 3 2 79 11 38

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Fisheries and Oceans Canada 27 38 20 8 4 1 0 67 13 6408
2019 National Capital Region (NCR) - Headquarters 29 39 19 9 3 2 0 69 12 1279
2019 NCR HQ - Human Resources and Corporate Services 29 40 20 8 2 2 0 70 10 355
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 46 23 6 3 1 0 68 9 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 33 49 11 8 0 0 0 82 8 36

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Fisheries and Oceans Canada 20 27 18 14 12 7 2 51 29 6423
2019 National Capital Region (NCR) - Headquarters 18 23 21 13 11 10 4 48 27 1288
2019 NCR HQ - Human Resources and Corporate Services 20 24 20 14 10 9 4 50 27 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 22 20 16 12 13 2 43 33 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 24 18 18 15 10 10 5 49 30 37

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Fisheries and Oceans Canada 23 35 17 14 9 2 0 59 24 6418
2019 National Capital Region (NCR) - Headquarters 24 37 18 11 8 2 0 63 19 1284
2019 NCR HQ - Human Resources and Corporate Services 20 38 19 11 10 2 0 59 21 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 30 26 11 15 2 0 47 26 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 19 31 27 8 7 8 0 54 16 38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Fisheries and Oceans Canada 24 32 15 14 11 2 2 59 26 6434
2019 National Capital Region (NCR) - Headquarters 26 31 15 13 10 2 2 59 25 1290
2019 NCR HQ - Human Resources and Corporate Services 23 31 15 14 14 2 1 55 29 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 26 20 17 19 1 1 44 36 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 22 29 18 16 10 2 2 54 27 38

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Fisheries and Oceans Canada 44 26 16 6 4 1 3 73 10 6417
2019 National Capital Region (NCR) - Headquarters 52 24 14 5 2 0 3 78 7 1283
2019 NCR HQ - Human Resources and Corporate Services 56 22 13 4 1 1 3 81 6 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 55 23 15 3 1 1 3 81 3 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 57 18 15 0 0 3 8 83 0 37

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Fisheries and Oceans Canada 58 11 7 5 4 2 14 81 10 6410
2019 National Capital Region (NCR) - Headquarters 54 11 10 5 7 2 10 74 14 1285
2019 NCR HQ - Human Resources and Corporate Services 54 8 10 7 8 2 11 72 17 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 8 13 9 9 3 11 65 21 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 37 11 18 10 9 3 13 56 22 37

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Fisheries and Oceans Canada 43 26 16 7 4 1 3 72 11 6405
2019 National Capital Region (NCR) - Headquarters 49 23 16 5 3 1 3 75 8 1282
2019 NCR HQ - Human Resources and Corporate Services 47 22 17 5 4 1 3 72 10 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 42 24 18 6 6 1 2 69 13 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 31 29 21 5 7 0 8 65 13 36

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Fisheries and Oceans Canada 41 24 16 8 5 3 4 69 13 6387
2019 National Capital Region (NCR) - Headquarters 47 21 15 7 4 3 3 72 12 1282
2019 NCR HQ - Human Resources and Corporate Services 43 23 14 7 6 3 4 71 14 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 40 23 15 6 9 4 4 68 16 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 23 33 15 2 13 5 8 65 18 35

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Fisheries and Oceans Canada 40 22 16 9 8 2 4 66 18 6404
2019 National Capital Region (NCR) - Headquarters 53 15 11 6 7 2 5 74 15 1283
2019 NCR HQ - Human Resources and Corporate Services 49 13 12 7 13 2 4 66 21 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 12 16 8 21 3 4 52 31 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 9 25 8 12 3 8 50 22 36

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Fisheries and Oceans Canada 65 17 8 3 1 2 4 87 5 6410
2019 National Capital Region (NCR) - Headquarters 72 13 7 2 2 2 3 89 4 1286
2019 NCR HQ - Human Resources and Corporate Services 68 13 8 3 2 1 4 86 6 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 64 17 6 4 3 2 5 86 7 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 51 26 5 10 3 0 5 81 13 37

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Fisheries and Oceans Canada 75 9 5 2 2 3 4 90 5 6399
2019 National Capital Region (NCR) - Headquarters 79 9 4 1 2 3 3 93 3 1282
2019 NCR HQ - Human Resources and Corporate Services 78 9 3 1 3 3 4 93 3 356
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 75 8 5 1 3 3 4 91 4 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 70 10 10 0 3 0 8 87 3 37

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Fisheries and Oceans Canada 77 8 4 1 1 2 8 93 3 6397
2019 National Capital Region (NCR) - Headquarters 80 7 3 0 1 1 7 96 1 1280
2019 NCR HQ - Human Resources and Corporate Services 80 8 2 0 1 2 7 97 1 355
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 77 8 3 0 1 2 9 96 1 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 76 13 3 0 0 0 8 97 0 37

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Fisheries and Oceans Canada 19 43 19 11 5 3 0 65 16 6423
2019 National Capital Region (NCR) - Headquarters 22 45 18 9 2 3 0 69 12 1287
2019 NCR HQ - Human Resources and Corporate Services 21 44 22 6 4 3 0 67 10 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 18 37 28 8 5 4 0 57 13 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 19 30 28 10 6 8 0 53 17 37

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Fisheries and Oceans Canada 32 41 15 7 3 2 0 74 11 6400
2019 National Capital Region (NCR) - Headquarters 37 41 13 6 2 1 0 79 8 1289
2019 NCR HQ - Human Resources and Corporate Services 35 44 16 3 2 1 0 80 4 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 30 45 19 2 3 1 0 76 4 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 29 47 16 5 3 0 0 76 8 37

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Fisheries and Oceans Canada 37 35 16 5 2 4 1 76 8 6402
2019 National Capital Region (NCR) - Headquarters 43 35 12 4 1 4 0 82 6 1284
2019 NCR HQ - Human Resources and Corporate Services 42 37 13 3 1 4 1 83 4 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 41 37 15 4 0 3 1 81 4 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 50 37 5 8 0 0 0 87 8 37

Question 50. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Fisheries and Oceans Canada 45 36 9 6 3 0 0 82 9 6417
2019 National Capital Region (NCR) - Headquarters 49 37 8 4 2 0 0 86 6 1284
2019 NCR HQ - Human Resources and Corporate Services 48 37 8 4 2 0 0 85 6 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 40 41 11 5 3 0 0 81 8 151
2019 NCR HQ - IM&TS - Information Management Branch (IM) 42 40 11 5 3 0 0 82 8 37

Question 51. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Fisheries and Oceans Canada 39 33 15 8 5 0 0 73 13 6415
2019 National Capital Region (NCR) - Headquarters 42 36 12 7 3 1 0 78 10 1284
2019 NCR HQ - Human Resources and Corporate Services 39 37 13 6 4 1 0 77 10 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 30 36 17 9 7 1 0 67 17 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 40 34 10 11 3 3 0 76 14 37

Question 52. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Fisheries and Oceans Canada 36 35 15 10 4 0 0 71 14 6402
2019 National Capital Region (NCR) - Headquarters 41 37 12 7 3 0 0 78 10 1284
2019 NCR HQ - Human Resources and Corporate Services 37 39 13 7 3 1 0 76 10 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 28 40 18 9 5 1 0 68 14 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 40 36 13 5 3 3 0 79 8 37

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Fisheries and Oceans Canada 37 27 17 10 6 3 1 66 16 6422
2019 National Capital Region (NCR) - Headquarters 37 28 18 11 5 1 1 66 16 1288
2019 NCR HQ - Human Resources and Corporate Services 31 29 22 11 4 2 0 62 15 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 27 26 12 6 2 0 55 19 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 35 26 21 8 5 5 0 65 14 37
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Public Service 27 38 35 181906
2019 Fisheries and Oceans Canada 25 43 32 6426
2019 National Capital Region (NCR) - Headquarters 31 32 36 1289
2019 NCR HQ - Human Resources and Corporate Services 25 39 36 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 16 43 40 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 15 42 43 37

Question 55. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Fisheries and Oceans Canada 17 33 20 9 15 6 1589
2019 National Capital Region (NCR) - Headquarters 10 31 36 2 14 7 397
2019 NCR HQ - Human Resources and Corporate Services 13 31 38 3 7 8 92
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 20 29 35 0 6 10 26
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Fisheries and Oceans Canada 32 47 9 7 3 1 1 81 10 6409
2019 National Capital Region (NCR) - Headquarters 36 44 8 6 2 1 3 83 8 1285
2019 NCR HQ - Human Resources and Corporate Services 42 39 8 5 1 1 4 86 6 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 46 9 5 1 1 2 85 6 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 42 35 10 8 0 0 5 81 8 37

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Fisheries and Oceans Canada 51 30 8 4 2 4 1 85 6 6408
2019 National Capital Region (NCR) - Headquarters 56 23 9 2 1 6 4 87 3 1286
2019 NCR HQ - Human Resources and Corporate Services 58 23 7 2 0 4 4 90 3 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 54 27 8 2 0 6 3 89 2 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 55 22 5 3 0 8 8 91 3 37
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 181483
2019 Fisheries and Oceans Canada 14 86 6421
2019 National Capital Region (NCR) - Headquarters 11 89 1288
2019 NCR HQ - Human Resources and Corporate Services 9 91 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 90 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 12 88 37

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 51 49 23324
2019 Fisheries and Oceans Canada 50 50 844
2019 National Capital Region (NCR) - Headquarters 49 51 140
2019 NCR HQ - Human Resources and Corporate Services 52 48 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 55 45 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 60 40 23324
2019 Fisheries and Oceans Canada 59 41 844
2019 National Capital Region (NCR) - Headquarters 62 38 140
2019 NCR HQ - Human Resources and Corporate Services 54 46 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 38 62 16

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 23324
2019 Fisheries and Oceans Canada 11 89 844
2019 National Capital Region (NCR) - Headquarters 9 91 140

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 23324
2019 National Capital Region (NCR) - Headquarters 0 100 140
2019 NCR HQ - Human Resources and Corporate Services 0 100 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 23324
2019 Fisheries and Oceans Canada 5 95 844
2019 National Capital Region (NCR) - Headquarters 3 97 140
2019 NCR HQ - Human Resources and Corporate Services 0 100 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 23324
2019 Fisheries and Oceans Canada 8 92 844
2019 NCR HQ - Human Resources and Corporate Services 0 100 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 59g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 23324
2019 Fisheries and Oceans Canada 3 97 844

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 39 61 23086
2019 Fisheries and Oceans Canada 42 58 836
2019 National Capital Region (NCR) - Headquarters 31 69 137
2019 NCR HQ - Human Resources and Corporate Services 27 73 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 43 57 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 39 61 23086
2019 Fisheries and Oceans Canada 38 62 836
2019 National Capital Region (NCR) - Headquarters 38 62 137
2019 NCR HQ - Human Resources and Corporate Services 35 65 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 32 68 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 47 53 23086
2019 Fisheries and Oceans Canada 45 55 836
2019 National Capital Region (NCR) - Headquarters 45 55 137
2019 NCR HQ - Human Resources and Corporate Services 45 55 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 33 67 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 42 58 23086
2019 Fisheries and Oceans Canada 38 62 836
2019 National Capital Region (NCR) - Headquarters 40 60 137
2019 NCR HQ - Human Resources and Corporate Services 39 61 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 49 16

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 31 69 23086
2019 Fisheries and Oceans Canada 33 67 836
2019 National Capital Region (NCR) - Headquarters 37 63 137
2019 NCR HQ - Human Resources and Corporate Services 30 70 31

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 55 45 23086
2019 Fisheries and Oceans Canada 58 42 836
2019 National Capital Region (NCR) - Headquarters 56 44 137
2019 NCR HQ - Human Resources and Corporate Services 47 53 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 41 59 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 36 64 23086
2019 Fisheries and Oceans Canada 38 62 836
2019 National Capital Region (NCR) - Headquarters 25 75 137
2019 NCR HQ - Human Resources and Corporate Services 36 64 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 43 57 16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 23086
2019 Fisheries and Oceans Canada 1 99 836
2019 National Capital Region (NCR) - Headquarters 0 100 137
2019 NCR HQ - Human Resources and Corporate Services 0 100 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 23086
2019 Fisheries and Oceans Canada 11 89 836
2019 National Capital Region (NCR) - Headquarters 10 90 137

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 23086
2019 Fisheries and Oceans Canada 11 89 836
2019 National Capital Region (NCR) - Headquarters 7 93 137

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 49 51 23086
2019 Fisheries and Oceans Canada 48 52 836
2019 National Capital Region (NCR) - Headquarters 44 56 137
2019 NCR HQ - Human Resources and Corporate Services 32 68 31

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 23086
2019 Fisheries and Oceans Canada 31 69 836
2019 National Capital Region (NCR) - Headquarters 17 83 137
2019 NCR HQ - Human Resources and Corporate Services 15 85 31

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 23086
2019 Fisheries and Oceans Canada 13 87 836
2019 National Capital Region (NCR) - Headquarters 21 79 137
2019 NCR HQ - Human Resources and Corporate Services 22 78 31

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 52 48 22957
2019 Fisheries and Oceans Canada 55 45 835
2019 National Capital Region (NCR) - Headquarters 60 40 137
2019 NCR HQ - Human Resources and Corporate Services 58 42 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 49 51 16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 27 73 22957
2019 Fisheries and Oceans Canada 34 66 835
2019 National Capital Region (NCR) - Headquarters 27 73 137
2019 NCR HQ - Human Resources and Corporate Services 22 78 31

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 22957
2019 Fisheries and Oceans Canada 8 92 835
2019 National Capital Region (NCR) - Headquarters 9 91 137

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 21 79 22957
2019 Fisheries and Oceans Canada 17 83 835
2019 National Capital Region (NCR) - Headquarters 10 90 137
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 22957
2019 Fisheries and Oceans Canada 12 88 835
2019 National Capital Region (NCR) - Headquarters 8 92 137
2019 NCR HQ - Human Resources and Corporate Services 0 100 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 22957
2019 Fisheries and Oceans Canada 6 94 835
2019 National Capital Region (NCR) - Headquarters 4 96 137
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 22957
2019 Fisheries and Oceans Canada 18 82 835
2019 National Capital Region (NCR) - Headquarters 13 87 137
2019 NCR HQ - Human Resources and Corporate Services 15 85 31

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 22957
2019 Fisheries and Oceans Canada 12 88 835
2019 National Capital Region (NCR) - Headquarters 16 84 137
2019 NCR HQ - Human Resources and Corporate Services 22 78 31

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 22957
2019 Fisheries and Oceans Canada 25 75 835
2019 National Capital Region (NCR) - Headquarters 26 74 137
2019 NCR HQ - Human Resources and Corporate Services 24 76 31
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 63 16

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 21361
2019 Fisheries and Oceans Canada 10 90 778
2019 National Capital Region (NCR) - Headquarters 7 93 131

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 20 80 21361
2019 Fisheries and Oceans Canada 22 78 778
2019 National Capital Region (NCR) - Headquarters 18 82 131

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Fisheries and Oceans Canada 11 89 778
2019 National Capital Region (NCR) - Headquarters 4 96 131

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 21361
2019 Fisheries and Oceans Canada 8 92 778
2019 National Capital Region (NCR) - Headquarters 7 93 131

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Fisheries and Oceans Canada 11 89 778
2019 National Capital Region (NCR) - Headquarters 9 91 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 21361
2019 Fisheries and Oceans Canada 8 92 778
2019 National Capital Region (NCR) - Headquarters 7 93 131

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Fisheries and Oceans Canada 11 89 778
2019 National Capital Region (NCR) - Headquarters 11 89 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 12 88 21361
2019 Fisheries and Oceans Canada 14 86 778
2019 National Capital Region (NCR) - Headquarters 16 84 131

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 13 87 21361
2019 Fisheries and Oceans Canada 11 89 778
2019 National Capital Region (NCR) - Headquarters 13 87 131

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 32 68 21361
2019 Fisheries and Oceans Canada 29 71 778
2019 National Capital Region (NCR) - Headquarters 29 71 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 54 16

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 21361
2019 Fisheries and Oceans Canada 11 89 778
2019 National Capital Region (NCR) - Headquarters 12 88 131

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 48 52 21361
2019 Fisheries and Oceans Canada 47 53 778
2019 National Capital Region (NCR) - Headquarters 53 47 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 61 16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 21361
2019 Fisheries and Oceans Canada 2 98 778
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 56 44 21361
2019 Fisheries and Oceans Canada 55 45 778
2019 National Capital Region (NCR) - Headquarters 62 38 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 62 38 16

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 21361
2019 Fisheries and Oceans Canada 3 97 778
2019 National Capital Region (NCR) - Headquarters 0 100 131
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 16

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 13 87 21361
2019 Fisheries and Oceans Canada 12 88 778
2019 National Capital Region (NCR) - Headquarters 15 85 131

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 18 82 181223
2019 Fisheries and Oceans Canada 21 79 6410
2019 National Capital Region (NCR) - Headquarters 17 83 1287
2019 NCR HQ - Human Resources and Corporate Services 15 85 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 87 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 14 86 37

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Fisheries and Oceans Canada 17 20 19 10 8 19 6 50 24 6414
2019 National Capital Region (NCR) - Headquarters 14 16 21 8 6 27 8 46 22 1287
2019 NCR HQ - Human Resources and Corporate Services 15 15 21 7 6 27 8 46 21 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 12 22 10 6 30 10 37 26 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 18 7 28 7 0 29 11 41 12 38

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Fisheries and Oceans Canada 31 33 17 8 5 6 1 69 14 6416
2019 National Capital Region (NCR) - Headquarters 28 32 19 7 4 10 1 67 12 1290
2019 NCR HQ - Human Resources and Corporate Services 27 35 17 6 3 10 1 70 10 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 23 37 21 7 3 8 2 66 11 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 45 18 5 0 2 3 76 5 38
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 181371
2019 Fisheries and Oceans Canada 7 93 6416
2019 National Capital Region (NCR) - Headquarters 6 94 1288
2019 NCR HQ - Human Resources and Corporate Services 6 94 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 8 92 155

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 38 62 12977
2019 Fisheries and Oceans Canada 41 59 419
2019 National Capital Region (NCR) - Headquarters 47 53 75
2019 NCR HQ - Human Resources and Corporate Services 54 46 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 43 57 11

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 76 24 12977
2019 Fisheries and Oceans Canada 74 26 419
2019 National Capital Region (NCR) - Headquarters 80 20 75
2019 NCR HQ - Human Resources and Corporate Services 62 38 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 57 43 11

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 12977
2019 Fisheries and Oceans Canada 4 96 419
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 12977
2019 National Capital Region (NCR) - Headquarters 0 100 75
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 12977
2019 Fisheries and Oceans Canada 9 91 419
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12977
2019 Fisheries and Oceans Canada 10 90 419

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12977
2019 Fisheries and Oceans Canada 6 94 419

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 26 74 12755
2019 Fisheries and Oceans Canada 12 88 417
2019 National Capital Region (NCR) - Headquarters 14 86 74
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 20 80 12755
2019 Fisheries and Oceans Canada 10 90 417
2019 National Capital Region (NCR) - Headquarters 14 86 74
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 12755
2019 Fisheries and Oceans Canada 5 95 417
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 12755
2019 Fisheries and Oceans Canada 3 97 417
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12755
2019 Fisheries and Oceans Canada 29 71 417
2019 National Capital Region (NCR) - Headquarters 29 71 74

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12755
2019 Fisheries and Oceans Canada 40 60 417
2019 National Capital Region (NCR) - Headquarters 23 77 74

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 12755
2019 Fisheries and Oceans Canada 3 97 417
2019 National Capital Region (NCR) - Headquarters 0 100 74
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 12755
2019 Fisheries and Oceans Canada 1 99 417
2019 National Capital Region (NCR) - Headquarters 0 100 74
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 8 92 12755
2019 Fisheries and Oceans Canada 11 89 417
2019 National Capital Region (NCR) - Headquarters 12 88 74
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 15 85 12755
2019 Fisheries and Oceans Canada 17 83 417
2019 National Capital Region (NCR) - Headquarters 18 82 74

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 1 99 12755
2019 National Capital Region (NCR) - Headquarters 0 100 74
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 17 83 12755
2019 Fisheries and Oceans Canada 10 90 417
2019 National Capital Region (NCR) - Headquarters 20 80 74
2019 NCR HQ - Human Resources and Corporate Services 25 75 20

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 0 100 12755
2019 Fisheries and Oceans Canada 0 100 417
2019 National Capital Region (NCR) - Headquarters 0 100 74
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 18 82 12755
2019 Fisheries and Oceans Canada 19 81 417
2019 National Capital Region (NCR) - Headquarters 24 76 74
2019 NCR HQ - Human Resources and Corporate Services 26 74 20

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 29 71 12647
2019 Fisheries and Oceans Canada 30 70 412
2019 National Capital Region (NCR) - Headquarters 29 71 72

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 14 86 12647
2019 Fisheries and Oceans Canada 17 83 412
2019 National Capital Region (NCR) - Headquarters 17 83 72
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 12647
2019 Fisheries and Oceans Canada 5 95 412

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 17 83 12647
2019 Fisheries and Oceans Canada 14 86 412
2019 National Capital Region (NCR) - Headquarters 8 92 72
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 5 95 12647
2019 Fisheries and Oceans Canada 3 97 412
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 12647
2019 Fisheries and Oceans Canada 4 96 412
2019 NCR HQ - Human Resources and Corporate Services 0 100 20
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12647
2019 Fisheries and Oceans Canada 9 91 412
2019 National Capital Region (NCR) - Headquarters 7 93 72

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 12647
2019 Fisheries and Oceans Canada 6 94 412
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 49 51 12647
2019 Fisheries and Oceans Canada 53 47 412
2019 National Capital Region (NCR) - Headquarters 56 44 72
2019 NCR HQ - Human Resources and Corporate Services 61 39 20

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 6 94 11129
2019 Fisheries and Oceans Canada 6 94 371
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 15 85 11129
2019 Fisheries and Oceans Canada 18 82 371

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 11129
2019 Fisheries and Oceans Canada 4 96 371

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129
2019 Fisheries and Oceans Canada 2 98 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129
2019 Fisheries and Oceans Canada 4 96 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 4 96 11129
2019 Fisheries and Oceans Canada 4 96 371

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 7 93 11129
2019 Fisheries and Oceans Canada 6 94 371
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 11129
2019 Fisheries and Oceans Canada 10 90 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 11129
2019 Fisheries and Oceans Canada 6 94 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 27 73 11129
2019 Fisheries and Oceans Canada 25 75 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 9 91 11129
2019 Fisheries and Oceans Canada 7 93 371

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 45 55 11129
2019 Fisheries and Oceans Canada 47 53 371

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 2 98 11129
2019 Fisheries and Oceans Canada 3 97 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 62 38 11129
2019 Fisheries and Oceans Canada 59 41 371
2019 NCR HQ - Human Resources and Corporate Services 64 36 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 52 48 11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 3 97 11129
2019 Fisheries and Oceans Canada 2 98 371
2019 NCR HQ - Human Resources and Corporate Services 0 100 18
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 100 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 11 89 11129
2019 Fisheries and Oceans Canada 11 89 371

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 10 90 181243
2019 Fisheries and Oceans Canada 10 90 6417
2019 National Capital Region (NCR) - Headquarters 6 94 1287
2019 NCR HQ - Human Resources and Corporate Services 6 94 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 6 94 155

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Fisheries and Oceans Canada 19 18 22 5 3 26 6 56 12 6403
2019 National Capital Region (NCR) - Headquarters 16 14 23 3 3 34 8 51 10 1287
2019 NCR HQ - Human Resources and Corporate Services 16 13 24 3 3 34 6 49 10 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 10 29 2 3 34 8 42 9 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 7 23 2 0 29 10 58 4 38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Fisheries and Oceans Canada 34 31 18 5 3 8 1 71 9 6394
2019 National Capital Region (NCR) - Headquarters 31 30 20 3 2 13 1 71 6 1286
2019 NCR HQ - Human Resources and Corporate Services 29 31 20 3 2 14 1 70 6 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 30 25 3 1 13 1 66 5 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 39 18 0 0 7 0 80 0 37
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Fisheries and Oceans Canada 14 25 23 16 21 0 0 40 38 6428
2019 National Capital Region (NCR) - Headquarters 21 29 23 13 13 0 1 50 27 1289
2019 NCR HQ - Human Resources and Corporate Services 24 25 22 16 13 0 1 50 28 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 23 24 16 9 0 1 51 25 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 26 13 31 15 13 0 3 40 28 38

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Fisheries and Oceans Canada 21 29 26 13 9 0 0 51 23 6424
2019 National Capital Region (NCR) - Headquarters 19 28 28 14 10 0 0 47 24 1289
2019 NCR HQ - Human Resources and Corporate Services 15 29 30 15 11 0 1 44 26 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 30 32 15 12 0 1 40 28 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 10 41 32 8 7 0 3 52 15 38

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Fisheries and Oceans Canada 31 31 20 10 6 0 2 63 16 6409
2019 National Capital Region (NCR) - Headquarters 25 30 24 14 7 0 0 55 21 1286
2019 NCR HQ - Human Resources and Corporate Services 25 32 23 13 7 0 1 57 20 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 34 23 12 7 0 1 57 19 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 28 45 18 0 6 0 3 75 6 38

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Fisheries and Oceans Canada 25 24 23 15 13 0 1 49 28 6400
2019 National Capital Region (NCR) - Headquarters 23 25 21 17 12 1 1 49 30 1279
2019 NCR HQ - Human Resources and Corporate Services 18 22 25 18 16 0 1 41 35 356
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 12 21 22 26 20 0 1 32 46 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 18 18 25 20 15 0 3 38 36 37

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Fisheries and Oceans Canada 44 27 15 7 5 0 2 73 12 6402
2019 National Capital Region (NCR) - Headquarters 49 26 11 6 4 0 3 78 11 1284
2019 NCR HQ - Human Resources and Corporate Services 56 23 9 4 3 0 5 83 7 356
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 58 20 8 6 3 0 6 83 9 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 64 13 7 2 0 0 13 89 3 38

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Fisheries and Oceans Canada 27 28 23 11 10 0 0 56 21 6420
2019 National Capital Region (NCR) - Headquarters 33 29 20 10 7 0 0 63 17 1287
2019 NCR HQ - Human Resources and Corporate Services 36 31 19 10 4 0 1 67 14 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 33 31 22 9 3 0 1 65 13 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 36 29 28 4 0 0 3 67 5 38

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Fisheries and Oceans Canada 29 36 21 9 5 1 1 65 14 6410
2019 National Capital Region (NCR) - Headquarters 29 36 21 9 4 1 1 65 13 1285
2019 NCR HQ - Human Resources and Corporate Services 27 35 25 9 3 1 1 63 12 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 32 31 11 3 1 1 54 14 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 22 32 31 13 3 0 0 54 16 38

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Fisheries and Oceans Canada 25 34 22 12 5 1 1 60 17 6414
2019 National Capital Region (NCR) - Headquarters 23 35 23 13 6 0 1 58 19 1285
2019 NCR HQ - Human Resources and Corporate Services 19 33 28 15 5 0 0 52 20 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 31 28 20 7 0 1 45 27 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 18 32 32 15 3 0 0 50 18 38

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Fisheries and Oceans Canada 31 33 21 10 5 0 0 64 15 6403
2019 National Capital Region (NCR) - Headquarters 26 33 23 12 6 0 0 59 18 1284
2019 NCR HQ - Human Resources and Corporate Services 27 34 23 11 5 0 0 60 16 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 29 26 15 8 0 0 51 23 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 16 35 35 8 5 0 0 52 13 38

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Fisheries and Oceans Canada 43 28 15 8 5 0 1 71 14 6400
2019 National Capital Region (NCR) - Headquarters 47 25 15 7 5 0 0 73 12 1279
2019 NCR HQ - Human Resources and Corporate Services 44 29 16 5 6 0 0 73 11 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 30 19 7 7 1 0 67 14 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 26 51 15 5 2 0 0 77 8 37

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Fisheries and Oceans Canada 36 33 18 8 4 0 1 69 13 6385
2019 National Capital Region (NCR) - Headquarters 33 33 19 10 4 0 1 67 14 1278
2019 NCR HQ - Human Resources and Corporate Services 29 30 23 13 5 0 0 59 18 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 24 25 15 10 0 0 50 25 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 27 27 22 15 8 0 0 55 23 38

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Fisheries and Oceans Canada 52 26 13 5 3 0 1 78 8 6395
2019 National Capital Region (NCR) - Headquarters 55 22 13 6 3 0 1 78 9 1279
2019 NCR HQ - Human Resources and Corporate Services 59 24 12 3 2 0 0 83 5 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 54 27 13 3 3 0 1 81 6 152
2019 NCR HQ - IM&TS - Information Management Branch (IM) 48 22 19 3 5 0 3 72 8 38

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Fisheries and Oceans Canada 73 13 5 2 1 1 4 91 4 6378
2019 National Capital Region (NCR) - Headquarters 74 13 5 1 1 1 5 92 2 1281
2019 NCR HQ - Human Resources and Corporate Services 76 12 6 1 1 1 4 92 2 358
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 74 11 7 1 1 1 5 90 2 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 71 7 13 0 0 5 3 86 0 37

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Fisheries and Oceans Canada 71 13 7 4 3 0 1 86 7 6414
2019 National Capital Region (NCR) - Headquarters 75 11 5 3 3 0 3 88 6 1286
2019 NCR HQ - Human Resources and Corporate Services 78 9 5 2 3 0 2 89 6 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 72 11 6 3 3 1 4 87 6 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 65 15 10 5 2 0 3 82 8 38

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Fisheries and Oceans Canada 53 29 11 4 3 0 1 82 7 6397
2019 National Capital Region (NCR) - Headquarters 60 23 10 4 2 0 1 84 6 1283
2019 NCR HQ - Human Resources and Corporate Services 64 23 8 3 1 0 1 88 4 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 58 27 9 3 1 1 2 87 4 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 48 37 8 2 2 2 0 87 5 38

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Fisheries and Oceans Canada 57 22 11 5 4 0 1 80 9 6387
2019 National Capital Region (NCR) - Headquarters 61 18 11 5 3 0 1 80 9 1276
2019 NCR HQ - Human Resources and Corporate Services 66 15 12 4 3 0 1 82 6 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 58 16 16 6 2 1 2 76 8 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 50 23 15 7 0 2 3 77 7 38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Fisheries and Oceans Canada 58 14 7 2 1 0 17 88 4 6367
2019 National Capital Region (NCR) - Headquarters 59 12 5 1 0 0 22 91 2 1278
2019 NCR HQ - Human Resources and Corporate Services 59 13 4 2 1 0 22 92 3 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 59 14 4 1 1 0 21 92 2 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 49 12 5 2 2 0 30 87 6 38

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Fisheries and Oceans Canada 65 21 8 2 1 0 3 89 3 6383
2019 National Capital Region (NCR) - Headquarters 73 15 5 1 1 0 5 93 2 1276
2019 NCR HQ - Human Resources and Corporate Services 74 12 6 1 1 0 6 92 2 357
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 75 10 6 1 1 0 7 91 2 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 65 12 5 2 2 0 13 89 6 38

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Fisheries and Oceans Canada 68 16 6 4 5 0 2 85 8 6409
2019 National Capital Region (NCR) - Headquarters 71 14 6 3 3 0 3 88 6 1287
2019 NCR HQ - Human Resources and Corporate Services 70 17 7 2 1 0 2 89 3 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 66 18 9 2 3 1 2 86 5 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 47 17 17 8 5 3 3 69 14 38

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Fisheries and Oceans Canada 53 29 12 4 2 0 1 82 6 6389
2019 National Capital Region (NCR) - Headquarters 52 27 13 4 2 0 1 81 6 1281
2019 NCR HQ - Human Resources and Corporate Services 51 27 13 4 2 0 1 80 7 360
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 32 12 5 4 0 1 80 8 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 35 39 15 5 3 0 3 76 8 37

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Fisheries and Oceans Canada 15 36 32 12 5 0 0 51 17 6435
2019 National Capital Region (NCR) - Headquarters 15 35 34 12 4 0 0 50 15 1292
2019 NCR HQ - Human Resources and Corporate Services 14 34 37 12 3 0 0 48 15 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 11 32 39 15 4 0 0 42 19 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 10 34 46 9 0 0 0 44 9 38

Question 76. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Fisheries and Oceans Canada 9 17 38 24 12 0 0 36 26 6401
2019 National Capital Region (NCR) - Headquarters 9 18 40 25 8 0 0 33 27 1285
2019 NCR HQ - Human Resources and Corporate Services 10 16 43 21 9 0 0 30 26 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 16 46 18 7 0 1 25 29 153
2019 NCR HQ - IM&TS - Information Management Branch (IM) 2 20 49 25 3 0 0 28 23 38

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Fisheries and Oceans Canada 30 40 16 8 4 2 0 72 12 6428
2019 National Capital Region (NCR) - Headquarters 32 44 13 6 2 2 0 78 9 1291
2019 NCR HQ - Human Resources and Corporate Services 34 43 14 6 2 1 0 78 8 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 35 45 14 4 2 1 0 80 6 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 44 42 8 3 2 0 0 87 5 38

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Fisheries and Oceans Canada 25 37 18 13 7 1 0 62 20 6428
2019 National Capital Region (NCR) - Headquarters 25 39 19 11 5 2 0 64 16 1291
2019 NCR HQ - Human Resources and Corporate Services 24 42 17 12 4 2 0 66 16 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 45 18 13 6 1 0 63 19 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 20 47 18 15 0 0 0 66 15 38
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 16 84 181509
2019 Fisheries and Oceans Canada 12 88 6424
2019 National Capital Region (NCR) - Headquarters 15 85 1291
2019 NCR HQ - Human Resources and Corporate Services 11 89 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 9 91 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 10 90 38

Question 80. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 81 19 29087
2019 Fisheries and Oceans Canada 76 24 755
2019 National Capital Region (NCR) - Headquarters 87 13 189
2019 NCR HQ - Human Resources and Corporate Services 91 9 39
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 78 22 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Fisheries and Oceans Canada 51 29 8 8 4 0 0 80 12 598
2019 National Capital Region (NCR) - Headquarters 51 31 9 7 2 0 1 82 9 161
2019 NCR HQ - Human Resources and Corporate Services 56 35 7 2 0 0 0 91 2 36
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 54 27 19 0 0 0 0 81 0 10
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Fisheries and Oceans Canada 15 28 25 15 15 1 0 15 85 6418
2019 National Capital Region (NCR) - Headquarters 21 32 26 11 9 2 0 21 79 1292
2019 NCR HQ - Human Resources and Corporate Services 22 32 26 10 7 2 0 23 77 361
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 33 26 9 5 1 0 27 73 155
2019 NCR HQ - IM&TS - Information Management Branch (IM) 23 28 24 10 13 2 0 24 76 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 59 41 130118
2019 Fisheries and Oceans Canada 66 34 5285
2019 National Capital Region (NCR) - Headquarters 61 39 1007
2019 NCR HQ - Human Resources and Corporate Services 58 42 276
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 48 52 112
2019 NCR HQ - IM&TS - Information Management Branch (IM) 65 35 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2019 Public Service 44 56 128011
2019 Fisheries and Oceans Canada 34 66 5225
2019 National Capital Region (NCR) - Headquarters 38 62 998
2019 NCR HQ - Human Resources and Corporate Services 43 57 274
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 49 51 111
2019 NCR HQ - IM&TS - Information Management Branch (IM) 38 62 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Fisheries and Oceans Canada 11 26 17 20 21 1 4 39 43 5244
2019 National Capital Region (NCR) - Headquarters 14 27 18 17 16 2 6 45 36 1000
2019 NCR HQ - Human Resources and Corporate Services 17 26 23 15 11 2 6 46 28 273
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 26 30 15 10 4 6 39 28 111
2019 NCR HQ - IM&TS - Information Management Branch (IM) 6 34 26 26 3 0 4 42 30 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Fisheries and Oceans Canada 6 17 17 22 32 2 4 24 58 5240
2019 National Capital Region (NCR) - Headquarters 6 18 19 22 28 3 5 26 54 1001
2019 NCR HQ - Human Resources and Corporate Services 6 19 22 24 22 3 5 27 49 273
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 7 19 27 22 18 4 3 28 43 110
2019 NCR HQ - IM&TS - Information Management Branch (IM) 3 17 24 32 24 0 0 20 56 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Fisheries and Oceans Canada 36 20 16 10 11 1 6 60 23 6368
2019 National Capital Region (NCR) - Headquarters 36 21 18 9 10 1 5 61 20 1278
2019 NCR HQ - Human Resources and Corporate Services 38 20 18 10 10 0 4 61 21 359
2019 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 40 20 19 9 10 0 3 61 19 154
2019 NCR HQ - IM&TS - Information Management Branch (IM) 37 21 22 5 12 0 2 60 18 38
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