2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	46	5	11	4	80	15	1481
2019	3 to 10 years in current department or agency	20	49	7	17	7	69	24	2768
2019	11 to 20 years in current department or agency	18	51	8	16	7	69	23	2528
2019	More than 20 years in current department or agency	24	46	8	14	7	71	21	1128
2017	Less than 3 years in current department or agency	32	50	4	11	4	82	15	1437
2017	3 to 10 years in current department or agency	17	51	7	17	8	68	25	3667
2017	11 to 20 years in current department or agency	17	50	8	17	8	67	25	2431
2017	More than 20 years in current department or agency	22	49	6	14	9	71	23	1065
2014	Less than 3 years in current department or agency	27	51	7	10	4	78	15	1708
2014	3 to 10 years in current department or agency	18	51	8	16	6	69	23	5163
2014	11 to 20 years in current department or agency	18	50	7	18	7	68	25	2760
2014	More than 20 years in current department or agency	22	51	7	14	6	73	20	1151

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	17	4	2	2	1	91	4	1473
2019	3 to 10 years in current department or agency	68	20	5	3	2	1	89	6	2757
2019	11 to 20 years in current department or agency	67	20	6	3	3	1	88	6	2522
2019	More than 20 years in current department or agency	65	22	6	3	2	2	88	5	1126
2017	Less than 3 years in current department or agency	76	17	2	3	1	1	93	5	1435
2017	3 to 10 years in current department or agency	67	22	5	3	2	1	90	6	3664
2017	11 to 20 years in current department or agency	65	22	6	3	3	1	87	6	2429
2017	More than 20 years in current department or agency	61	24	5	4	4	1	86	8	1065
2014	Less than 3 years in current department or agency	75	17	4	2	2	1	92	4	1709
2014	3 to 10 years in current department or agency	64	23	5	4	2	1	88	6	5158
2014	11 to 20 years in current department or agency	61	24	6	4	3	1	87	7	2757
2014	More than 20 years in current department or agency	60	26	6	5	3	0	87	8	1150

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	33	9	14	6	71	20	1474
2019	3 to 10 years in current department or agency	22	36	12	17	13	58	30	2762
2019	11 to 20 years in current department or agency	22	34	10	19	15	56	33	2528
2019	More than 20 years in current department or agency	28	36	9	16	11	64	27	1124
2017	Less than 3 years in current department or agency	38	36	7	12	6	75	19	1437
2017	3 to 10 years in current department or agency	21	36	10	18	14	58	32	3664
2017	11 to 20 years in current department or agency	20	34	11	19	16	54	35	2430
2017	More than 20 years in current department or agency	24	35	9	15	16	60	31	1063
2014	Less than 3 years in current department or agency	30	36	10	15	8	67	23	1708
2014	3 to 10 years in current department or agency	22	35	12	18	13	57	31	5154
2014	11 to 20 years in current department or agency	24	32	11	18	15	56	33	2756
2014	More than 20 years in current department or agency	27	35	10	16	12	62	28	1151

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	41	11	16	9	64	25	1472
2019	3 to 10 years in current department or agency	15	41	11	20	13	55	33	2759
2019	11 to 20 years in current department or agency	14	39	14	21	11	54	32	2524
2019	More than 20 years in current department or agency	18	44	10	17	10	62	27	1125
2018	Less than 3 years in current department or agency	20	48	9	15	7	68	23	1449
2018	3 to 10 years in current department or agency	11	46	11	19	13	58	32	2706
2018	11 to 20 years in current department or agency	12	45	12	21	10	57	31	2063
2018	More than 20 years in current department or agency	14	48	9	19	10	63	29	916
2017	Less than 3 years in current department or agency	23	41	11	16	9	64	26	1436
2017	3 to 10 years in current department or agency	13	37	14	20	16	50	36	3665
2017	11 to 20 years in current department or agency	12	38	14	22	15	49	37	2430
2017	More than 20 years in current department or agency	17	38	11	17	17	55	34	1063
2014	Less than 3 years in current department or agency	20	39	13	18	9	59	28	1708
2014	3 to 10 years in current department or agency	13	37	14	22	14	50	36	5161
2014	11 to 20 years in current department or agency	13	39	13	21	15	51	35	2756
2014	More than 20 years in current department or agency	15	39	13	20	13	54	33	1150

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	39	11	13	4	72	17	1473
2019	3 to 10 years in current department or agency	21	35	13	18	14	56	31	2745
2019	11 to 20 years in current department or agency	19	37	13	17	12	56	30	2512
2019	More than 20 years in current department or agency	26	41	11	13	9	67	22	1119
2017	Less than 3 years in current department or agency	36	39	10	10	5	75	15	1431
2017	3 to 10 years in current department or agency	20	38	13	18	11	58	29	3652
2017	11 to 20 years in current department or agency	19	39	13	17	12	58	29	2420
2017	More than 20 years in current department or agency	26	39	9	15	11	65	26	1054
2014	Less than 3 years in current department or agency	30	41	12	12	5	71	17	1705
2014	3 to 10 years in current department or agency	21	40	13	17	8	61	25	5158
2014	11 to 20 years in current department or agency	22	39	12	17	10	61	26	2758
2014	More than 20 years in current department or agency	25	43	12	12	8	68	20	1150

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	11	8	7	0	0	73	15	1475
2019	3 to 10 years in current department or agency	24	32	16	13	14	0	0	57	28	2760
2019	11 to 20 years in current department or agency	21	33	15	14	16	0	1	55	30	2525
2019	More than 20 years in current department or agency	25	34	15	14	12	0	0	59	26	1129
2018	Less than 3 years in current department or agency	41	34	12	7	5	0	0	76	12	1446
2018	3 to 10 years in current department or agency	22	33	15	16	14	0	0	55	29	2698
2018	11 to 20 years in current department or agency	20	33	17	14	16	0	0	53	30	2057
2018	More than 20 years in current department or agency	26	29	15	16	13	1	0	56	29	910
2017	Less than 3 years in current department or agency	41	35	10	8	6	1	1	77	13	1435
2017	3 to 10 years in current department or agency	23	32	15	15	15	0	0	55	30	3662
2017	11 to 20 years in current department or agency	19	31	16	16	18	0	0	50	34	2426
2017	More than 20 years in current department or agency	23	33	13	14	15	0	1	57	29	1057
2014	Less than 3 years in current department or agency	32	35	15	10	6	1	0	68	17	1705
2014	3 to 10 years in current department or agency	22	34	17	14	12	1	0	56	27	5155
2014	11 to 20 years in current department or agency	20	30	17	16	16	0	0	51	32	2757
2014	More than 20 years in current department or agency	21	33	15	15	14	0	1	55	29	1152

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	39	12	6	6	76	12	1471
2019	3 to 10 years in current department or agency	24	36	15	11	15	59	26	2761
2019	11 to 20 years in current department or agency	20	36	16	11	17	56	28	2530
2019	More than 20 years in current department or agency	24	36	15	12	12	61	24	1126
2018	Less than 3 years in current department or agency	36	39	12	8	4	76	13	1443
2018	3 to 10 years in current department or agency	22	35	14	14	15	57	29	2693
2018	11 to 20 years in current department or agency	18	38	15	13	17	56	30	2053
2018	More than 20 years in current department or agency	25	40	13	9	12	65	22	914
2017	Less than 3 years in current department or agency	37	44	10	6	3	81	9	1437
2017	3 to 10 years in current department or agency	21	41	15	10	13	62	23	3665
2017	11 to 20 years in current department or agency	19	41	14	12	14	59	27	2431
2017	More than 20 years in current department or agency	23	44	10	10	13	67	23	1064
2014	Less than 3 years in current department or agency	33	41	13	8	4	75	12	1708
2014	3 to 10 years in current department or agency	22	42	16	11	9	64	20	5162
2014	11 to 20 years in current department or agency	20	41	15	11	12	62	23	2758
2014	More than 20 years in current department or agency	23	45	13	9	9	68	18	1152

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	35	14	13	9	0	64	22	1474
2019	3 to 10 years in current department or agency	14	29	16	18	23	0	43	41	2754
2019	11 to 20 years in current department or agency	12	29	16	19	23	0	41	42	2524
2019	More than 20 years in current department or agency	15	33	15	18	19	0	48	37	1124
2018	Less than 3 years in current department or agency	29	33	17	12	9	0	62	21	1438
2018	3 to 10 years in current department or agency	13	25	15	17	29	0	38	46	2698
2018	11 to 20 years in current department or agency	11	25	18	17	28	0	36	46	2057
2018	More than 20 years in current department or agency	15	30	16	17	22	0	46	38	910
2017	Less than 3 years in current department or agency	28	36	16	10	9	1	65	19	1435
2017	3 to 10 years in current department or agency	13	27	16	18	26	0	39	44	3663
2017	11 to 20 years in current department or agency	10	27	16	21	25	0	37	46	2427
2017	More than 20 years in current department or agency	14	29	17	16	24	0	43	40	1063
2014	Less than 3 years in current department or agency	21	34	19	15	10	0	56	25	1706
2014	3 to 10 years in current department or agency	12	29	18	21	20	0	41	41	5159
2014	11 to 20 years in current department or agency	12	28	18	20	22	0	39	43	2758
2014	More than 20 years in current department or agency	14	32	18	18	17	0	46	36	1152

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	43	12	10	4	74	14	1469
2019	3 to 10 years in current department or agency	20	40	17	15	9	60	23	2740
2019	11 to 20 years in current department or agency	18	40	17	16	9	58	25	2509
2019	More than 20 years in current department or agency	23	41	15	14	8	63	22	1119
2018	Less than 3 years in current department or agency	30	43	13	10	4	73	14	1447
2018	3 to 10 years in current department or agency	19	39	18	15	9	58	24	2700
2018	11 to 20 years in current department or agency	17	39	18	15	12	56	26	2059
2018	More than 20 years in current department or agency	23	42	14	12	10	64	21	911
2017	Less than 3 years in current department or agency	32	44	13	8	4	76	11	1435
2017	3 to 10 years in current department or agency	19	41	17	14	10	60	24	3664
2017	11 to 20 years in current department or agency	18	39	16	16	11	56	27	2428
2017	More than 20 years in current department or agency	23	41	14	13	9	64	22	1061

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	39	11	6	2	0	81	8	1473
2019	3 to 10 years in current department or agency	27	36	16	11	10	0	63	21	2745
2019	11 to 20 years in current department or agency	25	37	17	11	10	1	62	20	2516
2019	More than 20 years in current department or agency	32	39	15	7	7	0	71	13	1121
2018	Less than 3 years in current department or agency	42	41	10	4	2	0	84	6	1446
2018	3 to 10 years in current department or agency	26	40	16	9	9	0	67	18	2706
2018	11 to 20 years in current department or agency	26	41	15	10	8	0	67	18	2052
2018	More than 20 years in current department or agency	32	39	13	9	7	1	72	15	911
2017	Less than 3 years in current department or agency	41	41	9	5	2	1	83	8	1434
2017	3 to 10 years in current department or agency	25	38	16	10	10	0	63	20	3658
2017	11 to 20 years in current department or agency	25	37	17	10	10	1	63	20	2423
2017	More than 20 years in current department or agency	30	40	13	7	10	1	70	17	1061
2014	Less than 3 years in current department or agency	33	40	15	6	4	1	74	10	1705
2014	3 to 10 years in current department or agency	25	40	18	10	7	1	65	17	5160
2014	11 to 20 years in current department or agency	25	39	16	9	9	1	65	19	2759
2014	More than 20 years in current department or agency	29	42	14	8	6	0	71	15	1152

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	35	14	11	8	66	19	1473
2019	3 to 10 years in current department or agency	17	28	17	18	21	45	38	2752
2019	11 to 20 years in current department or agency	14	27	16	18	24	42	42	2518
2019	More than 20 years in current department or agency	18	32	16	16	19	49	35	1121
2018	Less than 3 years in current department or agency	29	37	16	9	9	66	18	1448
2018	3 to 10 years in current department or agency	13	29	16	17	24	43	41	2695
2018	11 to 20 years in current department or agency	13	28	16	18	26	40	44	2051
2018	More than 20 years in current department or agency	17	31	12	17	21	49	39	913
2017	Less than 3 years in current department or agency	30	39	14	10	8	69	17	1433
2017	3 to 10 years in current department or agency	14	28	17	16	25	42	41	3660
2017	11 to 20 years in current department or agency	11	28	16	18	26	40	44	2427
2017	More than 20 years in current department or agency	16	30	14	14	25	47	40	1062

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	36	8	2	1	88	4	1470
2019	3 to 10 years in current department or agency	40	34	13	5	7	75	12	2740
2019	11 to 20 years in current department or agency	37	37	13	6	7	74	13	2507
2019	More than 20 years in current department or agency	44	34	11	5	6	78	11	1118
2018	Less than 3 years in current department or agency	54	33	9	3	1	87	3	1437
2018	3 to 10 years in current department or agency	39	37	13	6	6	76	12	2685
2018	11 to 20 years in current department or agency	37	38	12	6	6	75	12	2044
2018	More than 20 years in current department or agency	43	38	11	5	5	80	9	907
2017	Less than 3 years in current department or agency	55	34	7	3	1	90	3	1430
2017	3 to 10 years in current department or agency	41	38	12	5	4	80	9	3655
2017	11 to 20 years in current department or agency	40	38	11	5	5	78	11	2426
2017	More than 20 years in current department or agency	47	34	9	4	5	82	9	1061
2014	Less than 3 years in current department or agency	61	29	7	2	1	90	3	1702
2014	3 to 10 years in current department or agency	50	34	10	3	3	84	6	5155
2014	11 to 20 years in current department or agency	48	33	11	4	4	81	8	2756
2014	More than 20 years in current department or agency	55	29	10	3	4	84	7	1149

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	37	14	12	8	1	0	65	21	1464
2019	3 to 10 years in current department or agency	16	31	17	17	19	0	0	48	36	2747
2019	11 to 20 years in current department or agency	14	31	15	19	20	0	0	46	39	2514
2019	More than 20 years in current department or agency	20	34	13	15	18	0	0	54	33	1119
2018	Less than 3 years in current department or agency	26	37	16	12	9	0	0	63	21	1443
2018	3 to 10 years in current department or agency	13	32	15	19	21	0	0	45	39	2698
2018	11 to 20 years in current department or agency	12	32	14	19	22	0	0	45	42	2053
2018	More than 20 years in current department or agency	19	34	12	16	19	0	0	53	35	913
2017	Less than 3 years in current department or agency	29	40	12	13	6	0	1	69	19	1431
2017	3 to 10 years in current department or agency	14	33	15	19	18	0	0	48	37	3649
2017	11 to 20 years in current department or agency	14	33	14	18	20	0	0	48	38	2423
2017	More than 20 years in current department or agency	20	32	13	15	19	0	0	53	35	1061
2014	Less than 3 years in current department or agency	18	35	18	18	11	0	0	53	29	1704
2014	3 to 10 years in current department or agency	12	33	15	22	17	0	0	45	40	5160
2014	11 to 20 years in current department or agency	12	33	14	21	20	0	0	45	41	2760
2014	More than 20 years in current department or agency	13	39	13	19	16	0	0	52	35	1151

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	33	16	8	8	1	67	17	1474
2019	3 to 10 years in current department or agency	20	28	19	15	18	0	48	34	2750
2019	11 to 20 years in current department or agency	17	28	18	14	22	0	45	37	2514
2019	More than 20 years in current department or agency	21	31	16	14	17	0	53	31	1123
2018	Less than 3 years in current department or agency	32	34	16	10	8	0	66	18	1433
2018	3 to 10 years in current department or agency	17	28	17	16	21	0	45	38	2689
2018	11 to 20 years in current department or agency	15	29	19	16	21	0	44	37	2044
2018	More than 20 years in current department or agency	18	31	16	16	19	0	49	35	907
2017	Less than 3 years in current department or agency	33	36	13	10	7	0	69	17	1432
2017	3 to 10 years in current department or agency	17	30	16	17	18	0	48	36	3647
2017	11 to 20 years in current department or agency	16	28	18	17	20	0	44	38	2423
2017	More than 20 years in current department or agency	21	28	16	16	19	0	50	34	1059
2014	Less than 3 years in current department or agency	26	35	19	12	8	0	61	20	1706
2014	3 to 10 years in current department or agency	17	31	19	18	15	0	48	33	5161
2014	11 to 20 years in current department or agency	16	30	17	18	18	0	46	37	2759
2014	More than 20 years in current department or agency	17	35	17	16	15	0	52	31	1152

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	39	16	9	5	70	14	1462
2019	3 to 10 years in current department or agency	17	32	20	17	14	49	31	2722
2019	11 to 20 years in current department or agency	13	31	20	19	16	44	35	2484
2019	More than 20 years in current department or agency	16	37	18	17	12	53	29	1105
2018	Less than 3 years in current department or agency	30	36	16	12	7	66	18	1440
2018	3 to 10 years in current department or agency	14	28	19	17	20	43	38	2690
2018	11 to 20 years in current department or agency	13	28	20	19	21	40	40	2049
2018	More than 20 years in current department or agency	18	31	16	16	19	48	35	909
2017	Less than 3 years in current department or agency	32	39	13	10	6	71	16	1430
2017	3 to 10 years in current department or agency	16	29	19	19	16	45	35	3649
2017	11 to 20 years in current department or agency	13	30	21	18	18	43	36	2424
2017	More than 20 years in current department or agency	18	31	17	15	18	50	33	1058
2014	Less than 3 years in current department or agency	26	38	18	11	6	64	18	1704
2014	3 to 10 years in current department or agency	15	31	22	18	12	47	31	5160
2014	11 to 20 years in current department or agency	14	30	20	19	16	45	35	2759
2014	More than 20 years in current department or agency	17	36	19	15	14	53	29	1152

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	38	9	4	2	85	7	1476
2019	3 to 10 years in current department or agency	32	40	16	6	6	72	13	2759
2019	11 to 20 years in current department or agency	26	42	16	9	8	68	17	2519
2019	More than 20 years in current department or agency	30	42	15	7	5	72	13	1124
2018	Less than 3 years in current department or agency	48	36	10	5	3	83	7	1446
2018	3 to 10 years in current department or agency	29	40	15	8	6	70	15	2702
2018	11 to 20 years in current department or agency	25	42	18	8	7	67	15	2055
2018	More than 20 years in current department or agency	31	41	14	8	6	72	15	911
2017	Less than 3 years in current department or agency	48	39	8	3	2	86	6	1429
2017	3 to 10 years in current department or agency	29	43	15	7	6	72	13	3645
2017	11 to 20 years in current department or agency	25	44	15	8	8	70	16	2419
2017	More than 20 years in current department or agency	33	40	12	8	7	73	15	1058
2014	Less than 3 years in current department or agency	47	39	8	3	2	87	5	1705
2014	3 to 10 years in current department or agency	33	44	13	6	4	77	10	5153
2014	11 to 20 years in current department or agency	31	42	14	6	6	73	13	2753
2014	More than 20 years in current department or agency	33	44	12	6	4	78	10	1151

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	30	21	8	5	0	66	13	1467
2019	3 to 10 years in current department or agency	31	34	21	8	5	1	66	13	2746
2019	11 to 20 years in current department or agency	26	31	25	10	7	2	58	16	2503
2019	More than 20 years in current department or agency	25	31	25	11	8	1	56	19	1111
2018	Less than 3 years in current department or agency	40	30	15	8	5	1	71	13	1449
2018	3 to 10 years in current department or agency	30	33	21	9	6	1	65	15	2706
2018	11 to 20 years in current department or agency	25	35	23	9	6	2	61	16	2060
2018	More than 20 years in current department or agency	25	33	21	11	8	1	60	19	917
2017	Less than 3 years in current department or agency	40	36	15	5	3	1	77	7	1437
2017	3 to 10 years in current department or agency	32	37	18	7	3	2	71	11	3666
2017	11 to 20 years in current department or agency	28	36	19	9	4	3	66	14	2430
2017	More than 20 years in current department or agency	26	35	20	10	6	2	63	16	1062
2014	Less than 3 years in current department or agency	38	35	17	6	3	1	74	9	1707
2014	3 to 10 years in current department or agency	29	37	21	8	4	1	66	12	5161
2014	11 to 20 years in current department or agency	24	36	24	9	5	1	61	15	2755
2014	More than 20 years in current department or agency	23	34	24	12	6	1	58	18	1151

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	23	36	18	10	1	1	29	34	1479
2019	3 to 10 years in current department or agency	18	30	34	12	4	1	1	17	49	2761
2019	11 to 20 years in current department or agency	20	34	32	10	3	0	0	13	54	2529
2019	More than 20 years in current department or agency	18	33	33	12	3	1	1	15	52	1130
2018	Less than 3 years in current department or agency	9	22	34	23	8	1	2	32	33	1446
2018	3 to 10 years in current department or agency	16	31	34	12	4	0	1	17	49	2698
2018	11 to 20 years in current department or agency	20	34	33	9	3	0	1	11	55	2064
2018	More than 20 years in current department or agency	17	37	32	10	3	1	0	13	55	908
2017	Less than 3 years in current department or agency	10	19	33	20	12	2	4	34	31	1425
2017	3 to 10 years in current department or agency	17	30	33	12	5	1	2	18	48	3648
2017	11 to 20 years in current department or agency	20	34	32	9	3	1	1	12	55	2419
2017	More than 20 years in current department or agency	17	33	35	10	3	1	1	13	51	1061
2014	Less than 3 years in current department or agency	8	23	37	19	9	2	2	30	32	1704
2014	3 to 10 years in current department or agency	14	34	34	12	4	1	1	17	49	5154
2014	11 to 20 years in current department or agency	16	36	35	9	4	0	1	13	52	2755
2014	More than 20 years in current department or agency	15	40	34	8	2	1	1	10	56	1147

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	21	28	20	14	2	1	36	36	1475
2019	3 to 10 years in current department or agency	22	28	28	14	6	1	1	20	51	2753
2019	11 to 20 years in current department or agency	25	29	28	12	4	1	1	16	55	2523
2019	More than 20 years in current department or agency	22	29	29	13	5	0	1	19	52	1129
2018	Less than 3 years in current department or agency	13	21	26	21	14	3	2	37	36	1445
2018	3 to 10 years in current department or agency	24	30	26	13	5	1	1	18	55	2690
2018	11 to 20 years in current department or agency	25	32	28	11	4	0	1	15	57	2053
2018	More than 20 years in current department or agency	22	32	29	12	4	1	1	17	54	906
2017	Less than 3 years in current department or agency	12	18	24	20	17	4	5	41	33	1425
2017	3 to 10 years in current department or agency	20	28	29	14	6	1	2	21	50	3646
2017	11 to 20 years in current department or agency	24	28	30	11	4	1	2	16	53	2411
2017	More than 20 years in current department or agency	20	30	30	12	6	1	2	19	51	1060
2014	Less than 3 years in current department or agency	12	19	28	21	12	4	3	36	33	1705
2014	3 to 10 years in current department or agency	18	29	31	14	6	1	1	20	49	5158
2014	11 to 20 years in current department or agency	20	32	30	11	5	1	1	16	53	2751
2014	More than 20 years in current department or agency	18	33	33	10	4	1	1	14	52	1147

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	20	32	20	11	2	2	33	33	1472
2019	3 to 10 years in current department or agency	21	27	28	15	5	1	2	21	50	2756
2019	11 to 20 years in current department or agency	24	30	27	12	4	1	2	16	55	2521
2019	More than 20 years in current department or agency	24	32	28	11	4	1	1	15	56	1126
2018	Less than 3 years in current department or agency	12	20	29	20	11	4	3	33	35	1437
2018	3 to 10 years in current department or agency	22	29	28	12	5	2	2	18	53	2693
2018	11 to 20 years in current department or agency	25	32	28	9	3	1	2	13	59	2053
2018	More than 20 years in current department or agency	26	28	29	10	4	1	1	15	55	907
2017	Less than 3 years in current department or agency	12	16	27	21	14	5	6	38	32	1428
2017	3 to 10 years in current department or agency	20	27	28	14	6	2	4	21	50	3649
2017	11 to 20 years in current department or agency	26	29	27	11	4	1	3	15	57	2413
2017	More than 20 years in current department or agency	22	31	29	10	4	1	2	15	55	1062
2014	Less than 3 years in current department or agency	11	20	30	20	11	4	4	33	34	1706
2014	3 to 10 years in current department or agency	21	29	29	12	5	1	3	17	52	5157
2014	11 to 20 years in current department or agency	25	33	27	9	3	1	2	12	60	2749
2014	More than 20 years in current department or agency	25	36	25	9	3	1	1	12	62	1145

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	10	32	30	19	1	2	50	17	1468
2019	3 to 10 years in current department or agency	9	15	33	27	11	1	4	40	26	2748
2019	11 to 20 years in current department or agency	9	20	39	21	7	1	3	30	30	2517
2019	More than 20 years in current department or agency	12	21	39	19	6	1	1	26	34	1126
2018	Less than 3 years in current department or agency	5	11	26	32	20	2	4	56	17	1438
2018	3 to 10 years in current department or agency	10	15	37	25	9	1	4	36	26	2678
2018	11 to 20 years in current department or agency	12	19	37	23	6	1	3	30	32	2047
2018	More than 20 years in current department or agency	11	23	40	17	5	1	2	24	35	903
2017	Less than 3 years in current department or agency	5	9	26	30	23	2	6	57	15	1422
2017	3 to 10 years in current department or agency	9	16	33	26	10	1	6	38	27	3637
2017	11 to 20 years in current department or agency	12	19	36	21	6	1	5	29	33	2406
2017	More than 20 years in current department or agency	13	22	37	19	5	1	2	25	37	1059
2014	Less than 3 years in current department or agency	5	11	28	31	18	3	4	52	17	1698
2014	3 to 10 years in current department or agency	9	17	36	25	8	1	3	35	28	5131
2014	11 to 20 years in current department or agency	12	22	37	21	5	1	3	27	35	2744
2014	More than 20 years in current department or agency	14	27	37	17	4	1	1	21	41	1140

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	19	27	20	16	2	2	37	36	1471
2019	3 to 10 years in current department or agency	24	25	27	15	6	1	2	22	51	2764
2019	11 to 20 years in current department or agency	27	30	26	11	4	1	1	16	58	2519
2019	More than 20 years in current department or agency	25	31	28	11	4	1	1	15	57	1127
2018	Less than 3 years in current department or agency	15	20	25	20	15	3	3	36	37	1439
2018	3 to 10 years in current department or agency	29	26	27	11	5	1	1	16	56	2687
2018	11 to 20 years in current department or agency	32	30	23	10	3	0	2	13	64	2056
2018	More than 20 years in current department or agency	32	30	26	7	3	1	1	10	63	909
2017	Less than 3 years in current department or agency	11	17	25	22	18	3	5	43	30	1425
2017	3 to 10 years in current department or agency	23	26	28	13	6	1	3	20	51	3649
2017	11 to 20 years in current department or agency	28	27	27	11	4	1	2	15	57	2418
2017	More than 20 years in current department or agency	27	28	28	11	3	1	2	15	56	1062
2014	Less than 3 years in current department or agency	15	19	29	19	13	4	3	33	36	1702
2014	3 to 10 years in current department or agency	24	28	27	12	5	1	2	18	54	5150
2014	11 to 20 years in current department or agency	28	31	26	9	3	1	2	13	60	2754
2014	More than 20 years in current department or agency	28	34	26	8	2	0	1	10	63	1147

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	20	26	17	15	2	2	33	40	1473
2019	3 to 10 years in current department or agency	21	22	26	19	9	1	2	29	44	2748
2019	11 to 20 years in current department or agency	20	25	29	18	6	1	2	24	46	2517
2019	More than 20 years in current department or agency	21	26	30	16	6	1	1	22	48	1126
2018	Less than 3 years in current department or agency	16	21	23	20	13	5	3	35	40	1441
2018	3 to 10 years in current department or agency	19	24	26	19	9	1	2	29	44	2680
2018	11 to 20 years in current department or agency	19	26	26	20	6	1	2	26	46	2051
2018	More than 20 years in current department or agency	21	28	26	19	4	1	2	24	50	905
2017	Less than 3 years in current department or agency	11	18	23	20	16	6	6	41	33	1427
2017	3 to 10 years in current department or agency	15	21	26	21	10	2	5	33	39	3648
2017	11 to 20 years in current department or agency	19	21	28	19	7	1	4	28	42	2413
2017	More than 20 years in current department or agency	18	23	29	18	7	1	4	27	43	1062
2014	Less than 3 years in current department or agency	11	17	25	23	16	5	4	42	31	1704
2014	3 to 10 years in current department or agency	14	20	28	23	11	1	4	35	35	5151
2014	11 to 20 years in current department or agency	15	23	30	20	8	1	3	29	40	2751
2014	More than 20 years in current department or agency	14	26	31	21	5	1	2	27	42	1148

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	21	31	19	13	2	3	34	33	1469
2019	3 to 10 years in current department or agency	20	25	30	15	6	2	2	22	47	2758
2019	11 to 20 years in current department or agency	22	28	32	11	4	2	2	15	52	2526
2019	More than 20 years in current department or agency	23	29	32	11	4	1	1	15	53	1126
2018	Less than 3 years in current department or agency	12	22	29	19	12	4	2	33	36	1444
2018	3 to 10 years in current department or agency	21	29	28	12	6	2	3	18	53	2695
2018	11 to 20 years in current department or agency	26	30	27	10	4	1	3	14	58	2059
2018	More than 20 years in current department or agency	25	30	28	10	3	1	1	14	57	900
2017	Less than 3 years in current department or agency	11	16	28	18	14	6	6	37	31	1427
2017	3 to 10 years in current department or agency	20	25	30	14	6	2	5	21	48	3646
2017	11 to 20 years in current department or agency	22	29	29	10	4	2	4	15	55	2411
2017	More than 20 years in current department or agency	23	27	32	10	4	2	3	14	53	1063
2014	Less than 3 years in current department or agency	10	19	30	19	12	4	5	34	33	1705
2014	3 to 10 years in current department or agency	19	27	30	13	6	2	3	19	49	5140
2014	11 to 20 years in current department or agency	23	31	30	10	4	1	2	14	56	2744
2014	More than 20 years in current department or agency	22	33	30	8	2	2	1	11	58	1147

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	13	30	30	18	1	1	49	21	1475
2019	3 to 10 years in current department or agency	12	18	32	25	10	1	2	36	31	2761
2019	11 to 20 years in current department or agency	11	20	33	26	8	1	2	35	31	2522
2019	More than 20 years in current department or agency	8	20	38	26	7	1	1	33	28	1128

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	13	6	2	2	0	3	90	4	1476
2019	3 to 10 years in current department or agency	71	14	7	2	3	0	4	88	5	2753
2019	11 to 20 years in current department or agency	69	14	7	2	3	0	5	87	5	2517
2019	More than 20 years in current department or agency	71	13	8	2	2	0	4	87	5	1127
2017	Less than 3 years in current department or agency	76	12	4	2	1	1	4	93	4	1432
2017	3 to 10 years in current department or agency	70	14	6	2	2	0	5	89	5	3662
2017	11 to 20 years in current department or agency	68	15	7	2	3	1	4	87	5	2428
2017	More than 20 years in current department or agency	63	18	8	2	3	0	6	86	6	1064
2014	Less than 3 years in current department or agency	73	12	6	2	2	1	4	89	5	1708
2014	3 to 10 years in current department or agency	68	17	5	2	2	0	5	90	5	5167
2014	11 to 20 years in current department or agency	67	16	6	2	3	1	5	88	5	2756
2014	More than 20 years in current department or agency	65	17	7	3	3	1	5	87	6	1148

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	28	17	12	9	3	2	59	23	1477
2019	3 to 10 years in current department or agency	14	28	21	17	17	1	1	43	35	2754
2019	11 to 20 years in current department or agency	13	26	19	18	21	1	1	40	40	2522
2019	More than 20 years in current department or agency	15	31	19	16	18	2	1	47	34	1125
2018	Less than 3 years in current department or agency	22	30	20	11	9	5	2	56	22	1448
2018	3 to 10 years in current department or agency	9	28	19	20	22	2	1	38	43	2697
2018	11 to 20 years in current department or agency	9	27	19	19	24	1	1	37	44	2056
2018	More than 20 years in current department or agency	10	31	19	16	21	1	1	42	38	903
2017	Less than 3 years in current department or agency	26	30	16	11	8	6	3	61	21	1434
2017	3 to 10 years in current department or agency	13	27	20	18	19	2	2	41	38	3662
2017	11 to 20 years in current department or agency	10	28	18	19	23	1	1	39	43	2431
2017	More than 20 years in current department or agency	14	30	17	15	20	2	2	46	36	1063
2014	Less than 3 years in current department or agency	24	32	17	13	8	4	2	59	23	1707
2014	3 to 10 years in current department or agency	17	30	19	17	13	2	2	49	31	5167
2014	11 to 20 years in current department or agency	16	33	18	16	15	1	1	49	32	2760
2014	More than 20 years in current department or agency	18	36	17	12	13	2	2	56	26	1152

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	29	9	12	8	1	0	70	20	1473
2019	3 to 10 years in current department or agency	26	30	14	15	14	0	0	56	30	2755
2019	11 to 20 years in current department or agency	22	29	14	15	19	1	0	51	34	2525
2019	More than 20 years in current department or agency	25	29	16	16	14	0	0	54	30	1120
2018	Less than 3 years in current department or agency	37	27	14	13	8	1	0	65	21	1449
2018	3 to 10 years in current department or agency	20	30	15	17	19	0	0	50	36	2689
2018	11 to 20 years in current department or agency	19	31	13	16	20	0	0	51	36	2052
2018	More than 20 years in current department or agency	24	28	14	17	17	0	0	52	34	902
2017	Less than 3 years in current department or agency	38	30	11	12	8	1	0	69	20	1431
2017	3 to 10 years in current department or agency	22	28	15	16	18	1	1	51	35	3665
2017	11 to 20 years in current department or agency	20	28	15	18	18	0	1	49	36	2429
2017	More than 20 years in current department or agency	25	31	14	11	18	1	1	57	29	1064
2014	Less than 3 years in current department or agency	32	30	13	14	10	1	0	62	25	1708
2014	3 to 10 years in current department or agency	25	32	13	16	13	0	0	57	29	5161
2014	11 to 20 years in current department or agency	25	31	14	15	14	0	0	57	29	2756
2014	More than 20 years in current department or agency	30	34	12	12	11	1	0	65	22	1153

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	33	9	11	4	0	76	15	1477
2019	3 to 10 years in current department or agency	26	37	16	13	8	0	63	21	2755
2019	11 to 20 years in current department or agency	22	37	14	15	11	0	59	26	2514
2019	More than 20 years in current department or agency	24	40	13	14	9	0	65	23	1125
2018	Less than 3 years in current department or agency	39	37	9	9	5	0	77	14	1447
2018	3 to 10 years in current department or agency	21	37	17	14	11	0	58	25	2692
2018	11 to 20 years in current department or agency	18	38	17	15	11	0	57	26	2047
2018	More than 20 years in current department or agency	19	39	16	14	11	0	59	26	902
2017	Less than 3 years in current department or agency	38	36	10	10	5	1	74	15	1430
2017	3 to 10 years in current department or agency	18	37	16	14	13	0	56	27	3656
2017	11 to 20 years in current department or agency	15	38	16	17	13	0	54	30	2423
2017	More than 20 years in current department or agency	19	41	15	12	12	0	60	25	1061
2014	Less than 3 years in current department or agency	29	39	14	11	6	0	69	17	1705
2014	3 to 10 years in current department or agency	21	42	17	13	7	0	63	20	5160
2014	11 to 20 years in current department or agency	17	44	16	14	8	0	61	23	2752
2014	More than 20 years in current department or agency	21	47	14	13	5	0	68	18	1152

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	36	13	9	2	1	0	75	12	1476
2019	3 to 10 years in current department or agency	23	40	20	9	7	1	0	63	16	2756
2019	11 to 20 years in current department or agency	20	39	19	11	9	1	0	60	20	2514
2019	More than 20 years in current department or agency	21	42	19	9	7	1	1	64	16	1124
2018	Less than 3 years in current department or agency	34	38	16	6	4	1	1	73	11	1450
2018	3 to 10 years in current department or agency	19	39	21	9	11	1	0	59	20	2690
2018	11 to 20 years in current department or agency	17	40	21	10	10	1	0	58	21	2055
2018	More than 20 years in current department or agency	19	46	20	7	8	1	0	65	15	902

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	28	15	4	4	1	2	77	8	1480
2019	3 to 10 years in current department or agency	32	30	20	7	7	1	3	65	15	2766
2019	11 to 20 years in current department or agency	30	32	21	7	8	1	2	64	15	2529
2019	More than 20 years in current department or agency	33	33	19	6	5	1	3	69	12	1129

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	11	7	5	1	0	76	12	1475
2019	3 to 10 years in current department or agency	29	31	17	11	11	0	0	61	22	2762
2019	11 to 20 years in current department or agency	28	29	18	13	12	0	0	57	25	2525
2019	More than 20 years in current department or agency	29	34	16	11	11	0	0	63	21	1124
2018	Less than 3 years in current department or agency	38	33	12	9	7	1	1	72	16	1435
2018	3 to 10 years in current department or agency	24	32	16	13	15	0	0	57	27	2697
2018	11 to 20 years in current department or agency	23	34	15	14	14	0	0	57	28	2056
2018	More than 20 years in current department or agency	26	34	18	11	11	0	0	60	22	910
2017	Less than 3 years in current department or agency	41	32	12	7	6	1	1	74	13	1436
2017	3 to 10 years in current department or agency	25	34	15	13	13	0	0	59	26	3664
2017	11 to 20 years in current department or agency	22	34	16	14	13	1	0	56	28	2430
2017	More than 20 years in current department or agency	23	35	15	13	13	0	0	59	27	1064
2014	Less than 3 years in current department or agency	36	32	16	9	6	1	1	69	15	1708
2014	3 to 10 years in current department or agency	26	35	16	13	9	0	0	61	23	5162
2014	11 to 20 years in current department or agency	22	35	17	13	12	1	0	58	25	2759
2014	More than 20 years in current department or agency	23	40	16	11	10	0	0	63	21	1153

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	11	7	4	1	0	78	11	1473
2019	3 to 10 years in current department or agency	34	27	18	9	9	1	0	63	19	2760
2019	11 to 20 years in current department or agency	30	29	18	11	10	1	0	60	21	2523
2019	More than 20 years in current department or agency	33	30	18	8	9	1	0	64	18	1126
2018	Less than 3 years in current department or agency	46	26	13	6	5	3	1	75	12	1436
2018	3 to 10 years in current department or agency	28	31	16	11	12	1	0	60	23	2697
2018	11 to 20 years in current department or agency	26	31	18	12	12	1	0	58	24	2053
2018	More than 20 years in current department or agency	29	34	15	10	9	1	1	65	20	911
2017	Less than 3 years in current department or agency	47	27	12	5	4	3	1	77	10	1434
2017	3 to 10 years in current department or agency	28	33	17	10	10	1	0	62	21	3662
2017	11 to 20 years in current department or agency	26	33	17	11	11	1	1	60	23	2432
2017	More than 20 years in current department or agency	29	33	15	10	11	1	0	63	22	1066
2014	Less than 3 years in current department or agency	43	30	14	6	4	4	1	76	10	1707
2014	3 to 10 years in current department or agency	30	32	18	11	8	1	0	63	19	5162
2014	11 to 20 years in current department or agency	26	33	17	11	11	1	0	60	22	2758
2014	More than 20 years in current department or agency	28	35	17	9	9	1	0	64	19	1153

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	28	11	9	5	0	0	76	13	1471
2019	3 to 10 years in current department or agency	30	32	15	12	10	1	0	63	22	2754
2019	11 to 20 years in current department or agency	28	33	16	12	11	1	0	61	23	2516
2019	More than 20 years in current department or agency	31	32	15	12	9	0	1	64	22	1119
2018	Less than 3 years in current department or agency	44	30	12	7	6	1	0	75	13	1435
2018	3 to 10 years in current department or agency	26	32	16	13	12	0	0	59	26	2694
2018	11 to 20 years in current department or agency	24	33	18	13	12	0	0	58	25	2046
2018	More than 20 years in current department or agency	28	34	14	14	10	1	0	63	23	908
2017	Less than 3 years in current department or agency	47	30	9	7	5	1	1	78	12	1435
2017	3 to 10 years in current department or agency	29	33	15	12	11	0	0	62	23	3659
2017	11 to 20 years in current department or agency	25	35	15	13	11	0	0	60	25	2429
2017	More than 20 years in current department or agency	29	33	14	11	12	0	0	62	24	1063
2014	Less than 3 years in current department or agency	41	31	13	9	3	2	0	74	13	1707
2014	3 to 10 years in current department or agency	28	35	15	13	9	0	0	63	22	5165
2014	11 to 20 years in current department or agency	25	36	15	13	11	0	0	61	23	2759
2014	More than 20 years in current department or agency	27	37	15	11	9	0	0	65	20	1153

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	10	4	1	2	0	2	94	2	1475
2019	3 to 10 years in current department or agency	77	12	5	1	3	0	2	91	4	2754
2019	11 to 20 years in current department or agency	74	13	7	1	2	0	3	90	3	2515
2019	More than 20 years in current department or agency	75	12	7	1	2	0	3	90	3	1121
2017	Less than 3 years in current department or agency	82	10	2	1	2	1	3	95	3	1435
2017	3 to 10 years in current department or agency	75	14	5	1	2	0	3	92	3	3653
2017	11 to 20 years in current department or agency	73	14	6	1	2	1	2	90	4	2426
2017	More than 20 years in current department or agency	68	16	6	2	4	0	4	88	6	1064
2014	Less than 3 years in current department or agency	78	11	4	1	2	1	4	93	3	1708
2014	3 to 10 years in current department or agency	75	15	4	1	2	0	3	93	3	5162
2014	11 to 20 years in current department or agency	72	14	6	1	2	1	4	90	4	2756
2014	More than 20 years in current department or agency	69	17	6	1	3	1	3	90	4	1152

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	19	10	5	6	3	5	77	12	1475
2019	3 to 10 years in current department or agency	35	22	15	6	12	2	8	64	20	2762
2019	11 to 20 years in current department or agency	32	21	16	7	13	2	10	60	22	2526
2019	More than 20 years in current department or agency	38	21	14	7	11	1	8	65	19	1122
2017	Less than 3 years in current department or agency	45	24	9	4	4	5	9	80	9	1436
2017	3 to 10 years in current department or agency	30	24	14	7	11	3	11	63	21	3661
2017	11 to 20 years in current department or agency	28	24	12	9	15	3	9	59	27	2425
2017	More than 20 years in current department or agency	29	26	14	6	12	4	9	64	21	1062
2014	Less than 3 years in current department or agency	39	21	14	4	5	6	9	72	11	1707
2014	3 to 10 years in current department or agency	32	24	13	8	10	3	10	65	20	5161
2014	11 to 20 years in current department or agency	28	25	15	7	13	2	9	60	23	2759
2014	More than 20 years in current department or agency	30	27	14	7	9	3	9	65	19	1153

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	23	11	3	4	2	0	82	7	1475
2019	3 to 10 years in current department or agency	41	27	15	5	10	2	0	69	16	2760
2019	11 to 20 years in current department or agency	37	28	15	7	11	2	0	66	18	2524
2019	More than 20 years in current department or agency	40	29	14	6	8	2	0	71	15	1128
2018	Less than 3 years in current department or agency	51	25	12	5	5	1	0	77	10	1433
2018	3 to 10 years in current department or agency	35	28	15	9	12	1	0	63	21	2682
2018	11 to 20 years in current department or agency	32	29	18	8	12	1	0	62	20	2054
2018	More than 20 years in current department or agency	35	30	17	8	10	1	0	65	18	909
2017	Less than 3 years in current department or agency	53	25	10	3	5	3	1	82	8	1437
2017	3 to 10 years in current department or agency	36	28	16	7	11	2	0	66	18	3662
2017	11 to 20 years in current department or agency	33	28	15	8	13	2	0	63	21	2429
2017	More than 20 years in current department or agency	35	31	14	5	14	2	0	67	20	1063

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	27	9	6	4	0	0	81	10	1476
2019	3 to 10 years in current department or agency	35	31	15	9	10	0	0	66	18	2767
2019	11 to 20 years in current department or agency	31	32	17	10	10	0	0	63	20	2526
2019	More than 20 years in current department or agency	37	31	13	10	9	0	0	67	20	1124
2018	Less than 3 years in current department or agency	45	29	13	6	6	0	0	75	12	1435
2018	3 to 10 years in current department or agency	30	29	15	11	13	0	0	60	25	2698
2018	11 to 20 years in current department or agency	29	29	19	11	12	0	0	58	23	2048
2018	More than 20 years in current department or agency	31	31	17	11	10	0	0	62	21	910
2017	Less than 3 years in current department or agency	52	26	11	4	5	1	1	80	9	1433
2017	3 to 10 years in current department or agency	32	31	16	9	11	0	0	64	21	3654
2017	11 to 20 years in current department or agency	30	30	17	10	12	1	0	60	23	2427
2017	More than 20 years in current department or agency	34	27	16	8	13	1	0	62	22	1060
2014	Less than 3 years in current department or agency	46	30	13	5	4	1	1	77	9	1706
2014	3 to 10 years in current department or agency	33	32	17	10	8	1	0	66	18	5159
2014	11 to 20 years in current department or agency	30	33	17	9	10	1	0	64	19	2758
2014	More than 20 years in current department or agency	33	32	16	9	9	1	0	65	18	1150

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	45	15	13	3	1	1	68	17	171
2019	3 to 10 years in current department or agency	20	48	15	13	3	1	0	69	15	434
2019	11 to 20 years in current department or agency	14	48	17	13	7	1	1	62	21	700
2019	More than 20 years in current department or agency	16	49	15	13	6	1	1	65	20	472

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	32	15	9	8	4	0	66	18	1476
2019	3 to 10 years in current department or agency	15	29	16	15	22	3	0	45	38	2764
2019	11 to 20 years in current department or agency	12	26	18	17	25	2	0	39	43	2523
2019	More than 20 years in current department or agency	16	28	18	15	21	2	0	45	37	1124
2018	Less than 3 years in current department or agency	32	31	16	7	9	4	1	66	17	1452
2018	3 to 10 years in current department or agency	12	25	17	16	27	3	0	39	44	2692
2018	11 to 20 years in current department or agency	11	24	18	17	28	2	0	35	47	2065
2018	More than 20 years in current department or agency	14	28	18	15	23	2	0	43	39	913
2017	Less than 3 years in current department or agency	32	34	12	8	8	6	1	71	17	1436
2017	3 to 10 years in current department or agency	13	26	19	17	22	3	0	40	40	3664
2017	11 to 20 years in current department or agency	10	25	19	19	23	3	0	37	44	2430
2017	More than 20 years in current department or agency	14	27	19	14	23	2	1	42	39	1065
2014	Less than 3 years in current department or agency	27	31	16	11	8	7	1	63	20	1703
2014	3 to 10 years in current department or agency	13	30	19	17	16	3	0	45	35	5163
2014	11 to 20 years in current department or agency	12	27	20	17	21	3	0	40	40	2758
2014	More than 20 years in current department or agency	14	33	18	18	13	3	0	48	33	1151

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	31	15	10	10	2	0	64	20	1472
2019	3 to 10 years in current department or agency	14	26	17	16	25	1	0	41	42	2756
2019	11 to 20 years in current department or agency	11	24	17	18	29	1	0	35	48	2520
2019	More than 20 years in current department or agency	14	26	18	18	23	1	0	41	41	1121
2018	Less than 3 years in current department or agency	30	29	17	11	10	2	1	61	22	1449
2018	3 to 10 years in current department or agency	10	23	18	18	30	1	0	34	49	2689
2018	11 to 20 years in current department or agency	9	22	17	20	30	1	0	32	51	2062
2018	More than 20 years in current department or agency	13	27	17	16	27	1	0	40	43	913
2017	Less than 3 years in current department or agency	30	33	15	10	9	3	1	66	19	1434
2017	3 to 10 years in current department or agency	11	24	18	20	26	1	0	35	46	3661
2017	11 to 20 years in current department or agency	8	23	18	22	27	1	0	32	50	2426
2017	More than 20 years in current department or agency	12	26	17	17	27	1	0	38	44	1066
2014	Less than 3 years in current department or agency	25	31	19	12	9	4	0	58	22	1706
2014	3 to 10 years in current department or agency	12	26	20	20	21	1	0	38	41	5162
2014	11 to 20 years in current department or agency	10	25	19	20	25	1	0	35	46	2758
2014	More than 20 years in current department or agency	12	29	21	16	20	1	0	42	36	1152

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	30	18	14	10	3	57	25	1472
2019	3 to 10 years in current department or agency	10	24	20	18	26	2	35	45	2744
2019	11 to 20 years in current department or agency	8	21	20	20	29	1	30	50	2508
2019	More than 20 years in current department or agency	10	24	20	20	24	2	35	45	1118
2018	Less than 3 years in current department or agency	23	27	19	14	11	5	53	27	1448
2018	3 to 10 years in current department or agency	7	21	21	20	30	2	28	51	2690
2018	11 to 20 years in current department or agency	7	19	20	22	31	2	26	54	2050
2018	More than 20 years in current department or agency	9	23	19	21	26	1	33	48	913
2017	Less than 3 years in current department or agency	24	31	18	12	10	5	59	22	1432
2017	3 to 10 years in current department or agency	8	21	20	23	26	2	30	50	3657
2017	11 to 20 years in current department or agency	6	21	20	24	27	2	27	53	2426
2017	More than 20 years in current department or agency	9	23	21	20	25	2	32	46	1061
2014	Less than 3 years in current department or agency	19	29	21	16	10	5	51	28	1704
2014	3 to 10 years in current department or agency	8	23	21	23	22	2	32	46	5162
2014	11 to 20 years in current department or agency	7	23	19	25	25	1	30	51	2758
2014	More than 20 years in current department or agency	7	25	22	23	21	1	33	44	1153

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	31	17	15	14	1	53	30	1473
2019	3 to 10 years in current department or agency	9	22	17	19	31	1	32	51	2748
2019	11 to 20 years in current department or agency	8	23	16	20	33	1	31	53	2508
2019	More than 20 years in current department or agency	9	25	16	21	27	1	35	49	1123
2018	Less than 3 years in current department or agency	22	28	18	14	14	3	52	29	1449
2018	3 to 10 years in current department or agency	7	19	16	22	35	1	26	58	2688
2018	11 to 20 years in current department or agency	6	21	18	21	34	1	27	55	2054
2018	More than 20 years in current department or agency	8	26	15	19	30	0	35	50	907
2017	Less than 3 years in current department or agency	23	33	15	14	11	4	58	27	1434
2017	3 to 10 years in current department or agency	8	21	17	22	31	2	29	54	3659
2017	11 to 20 years in current department or agency	6	21	17	23	32	1	27	55	2426
2017	More than 20 years in current department or agency	10	26	17	17	29	2	36	47	1063
2014	Less than 3 years in current department or agency	18	31	18	16	14	3	50	31	1708
2014	3 to 10 years in current department or agency	8	22	18	24	26	1	31	51	5160
2014	11 to 20 years in current department or agency	7	23	19	23	27	1	30	50	2756
2014	More than 20 years in current department or agency	8	30	18	22	21	1	38	44	1152

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	14	12	8	8	20	6	63	21	1477
2019	3 to 10 years in current department or agency	29	14	10	8	13	19	6	57	29	2767
2019	11 to 20 years in current department or agency	25	15	11	9	13	22	6	56	29	2528
2019	More than 20 years in current department or agency	26	16	12	8	9	21	7	58	25	1129

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	40	16	8	4	1	72	12	1475
2019	3 to 10 years in current department or agency	16	35	22	13	13	1	52	26	2760
2019	11 to 20 years in current department or agency	13	37	23	15	12	1	50	27	2523
2019	More than 20 years in current department or agency	17	35	24	14	10	1	52	24	1128
2018	Less than 3 years in current department or agency	28	43	15	8	5	1	72	13	1445
2018	3 to 10 years in current department or agency	13	36	21	16	13	0	50	29	2693
2018	11 to 20 years in current department or agency	12	35	23	16	14	0	47	29	2053
2018	More than 20 years in current department or agency	15	38	18	15	13	0	54	28	910
2017	Less than 3 years in current department or agency	29	42	15	7	5	2	73	12	1433
2017	3 to 10 years in current department or agency	15	35	22	13	13	1	51	26	3657
2017	11 to 20 years in current department or agency	13	35	22	15	14	1	48	30	2427
2017	More than 20 years in current department or agency	15	38	17	15	13	1	54	29	1063
2014	Less than 3 years in current department or agency	26	39	20	10	4	2	66	14	1708
2014	3 to 10 years in current department or agency	16	36	22	15	10	1	52	25	5162
2014	11 to 20 years in current department or agency	13	37	22	15	12	1	51	27	2760
2014	More than 20 years in current department or agency	15	38	21	14	11	1	53	25	1153

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	31	18	19	11	2	51	30	1471
2019	3 to 10 years in current department or agency	7	23	21	24	24	1	30	48	2757
2019	11 to 20 years in current department or agency	5	22	20	28	24	1	27	53	2516
2019	More than 20 years in current department or agency	6	24	22	27	20	1	31	47	1127

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	34	15	9	5	1	1	70	15	1473
2019	3 to 10 years in current department or agency	19	35	17	14	13	1	0	56	28	2756
2019	11 to 20 years in current department or agency	18	33	17	14	16	1	0	52	31	2524
2019	More than 20 years in current department or agency	22	37	15	13	11	2	0	60	24	1128
2018	Less than 3 years in current department or agency	34	36	14	9	5	2	1	72	14	1448
2018	3 to 10 years in current department or agency	19	36	17	14	13	1	0	56	28	2693
2018	11 to 20 years in current department or agency	17	36	17	14	16	1	0	54	29	2056
2018	More than 20 years in current department or agency	22	37	15	12	13	0	1	59	26	910
2017	Less than 3 years in current department or agency	36	37	11	8	4	3	1	76	13	1431
2017	3 to 10 years in current department or agency	23	37	16	12	11	2	0	61	23	3649
2017	11 to 20 years in current department or agency	20	37	16	12	13	2	0	58	26	2424
2017	More than 20 years in current department or agency	25	36	13	13	12	2	0	62	25	1064
2014	Less than 3 years in current department or agency	34	35	14	8	5	4	1	73	13	1707
2014	3 to 10 years in current department or agency	25	39	14	11	7	2	1	66	19	5160
2014	11 to 20 years in current department or agency	22	38	15	12	10	2	0	62	23	2756
2014	More than 20 years in current department or agency	26	40	13	10	7	2	1	69	18	1153

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	37	16	9	6	1	68	15	1472
2019	3 to 10 years in current department or agency	16	31	22	14	16	1	47	30	2753
2019	11 to 20 years in current department or agency	13	29	20	16	20	1	43	36	2521
2019	More than 20 years in current department or agency	17	31	18	17	15	1	49	33	1127
2018	Less than 3 years in current department or agency	32	36	16	8	6	1	69	14	1440
2018	3 to 10 years in current department or agency	14	33	20	16	16	0	48	32	2691
2018	11 to 20 years in current department or agency	13	31	20	16	19	0	45	35	2057
2018	More than 20 years in current department or agency	17	33	19	14	16	0	50	31	907

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	25	18	15	13	6	1	49	31	1470
2019	3 to 10 years in current department or agency	11	24	17	18	25	4	1	37	45	2757
2019	11 to 20 years in current department or agency	10	23	17	18	29	2	1	33	49	2520
2019	More than 20 years in current department or agency	13	26	17	18	23	2	1	40	42	1129
2018	Less than 3 years in current department or agency	21	26	17	14	13	7	1	51	29	1448
2018	3 to 10 years in current department or agency	9	24	17	19	27	3	0	34	48	2692
2018	11 to 20 years in current department or agency	10	21	17	19	31	2	0	32	50	2065
2018	More than 20 years in current department or agency	12	25	18	20	23	2	1	38	44	909
2017	Less than 3 years in current department or agency	21	25	16	13	13	10	2	52	29	1432
2017	3 to 10 years in current department or agency	11	24	17	19	25	3	1	37	45	3655
2017	11 to 20 years in current department or agency	11	25	16	18	27	2	1	37	46	2425
2017	More than 20 years in current department or agency	14	29	15	16	23	2	1	44	40	1058
2014	Less than 3 years in current department or agency	16	26	18	16	15	9	2	46	34	1705
2014	3 to 10 years in current department or agency	11	26	17	20	21	4	1	39	43	5163
2014	11 to 20 years in current department or agency	11	28	17	19	22	3	1	40	42	2758
2014	More than 20 years in current department or agency	13	32	16	17	18	2	1	47	36	1154

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	30	18	12	10	3	0	59	23	1472
2019	3 to 10 years in current department or agency	12	26	20	16	24	1	0	39	41	2759
2019	11 to 20 years in current department or agency	10	24	18	20	27	1	0	34	48	2526
2019	More than 20 years in current department or agency	10	27	20	18	23	1	0	38	42	1124
2018	Less than 3 years in current department or agency	25	30	18	13	10	5	0	58	23	1444
2018	3 to 10 years in current department or agency	9	24	18	21	28	1	0	33	49	2694
2018	11 to 20 years in current department or agency	8	22	22	22	26	0	0	30	48	2055
2018	More than 20 years in current department or agency	9	26	19	21	24	1	0	35	46	910
2017	Less than 3 years in current department or agency	27	34	15	9	8	6	1	65	18	1433
2017	3 to 10 years in current department or agency	12	25	20	20	21	2	0	37	43	3661
2017	11 to 20 years in current department or agency	9	24	20	22	23	1	0	34	46	2426
2017	More than 20 years in current department or agency	11	27	18	19	23	2	0	39	43	1062
2014	Less than 3 years in current department or agency	22	29	19	13	9	6	1	56	24	1706
2014	3 to 10 years in current department or agency	11	26	21	21	19	2	0	38	41	5163
2014	11 to 20 years in current department or agency	9	24	20	21	23	1	0	34	45	2759
2014	More than 20 years in current department or agency	9	28	21	20	20	1	0	38	40	1151

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	29	16	12	12	3	1	59	25	1472
2019	3 to 10 years in current department or agency	15	28	18	14	22	1	1	44	37	2766
2019	11 to 20 years in current department or agency	12	27	17	15	27	1	1	40	43	2524
2019	More than 20 years in current department or agency	14	27	17	13	25	1	3	43	39	1129
2018	Less than 3 years in current department or agency	25	32	15	12	10	4	1	61	24	1445
2018	3 to 10 years in current department or agency	11	27	18	16	25	1	1	40	42	2688
2018	11 to 20 years in current department or agency	11	25	19	18	25	1	1	37	44	2064
2018	More than 20 years in current department or agency	13	27	15	16	26	0	3	41	43	907
2017	Less than 3 years in current department or agency	26	32	14	10	10	5	3	62	23	1433
2017	3 to 10 years in current department or agency	13	27	17	17	22	2	1	41	41	3659
2017	11 to 20 years in current department or agency	12	26	18	17	25	1	1	39	43	2426
2017	More than 20 years in current department or agency	14	23	16	18	24	1	3	39	44	1063
2014	Less than 3 years in current department or agency	22	31	15	13	11	6	2	57	26	1707
2014	3 to 10 years in current department or agency	12	29	18	17	21	2	1	42	39	5160
2014	11 to 20 years in current department or agency	12	27	17	17	24	1	1	40	42	2758
2014	More than 20 years in current department or agency	12	26	17	17	23	1	3	41	42	1150

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	25	13	6	3	1	2	76	10	1476
2019	3 to 10 years in current department or agency	41	25	18	7	5	1	3	68	13	2761
2019	11 to 20 years in current department or agency	33	25	20	9	7	1	4	61	17	2516
2019	More than 20 years in current department or agency	40	25	16	7	6	1	5	68	14	1127

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	8	7	3	5	3	14	83	9	1472
2019	3 to 10 years in current department or agency	56	8	7	4	8	3	13	77	15	2755
2019	11 to 20 years in current department or agency	50	8	7	6	10	3	16	73	19	2514
2019	More than 20 years in current department or agency	51	9	8	5	7	3	18	75	15	1126

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	25	17	8	5	2	2	68	14	1472
2019	3 to 10 years in current department or agency	31	23	19	11	11	2	3	57	23	2758
2019	11 to 20 years in current department or agency	27	23	21	12	11	3	4	53	25	2518
2019	More than 20 years in current department or agency	36	24	17	9	8	2	5	64	18	1126

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	24	18	9	6	3	2	66	16	1467
2019	3 to 10 years in current department or agency	28	22	19	12	13	3	3	53	27	2748
2019	11 to 20 years in current department or agency	24	20	22	12	14	3	4	48	28	2507
2019	More than 20 years in current department or agency	34	22	17	10	9	3	5	61	21	1123

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	21	16	9	9	3	3	64	19	1473
2019	3 to 10 years in current department or agency	29	20	18	12	13	4	4	54	27	2749
2019	11 to 20 years in current department or agency	25	18	21	13	15	4	4	47	30	2510
2019	More than 20 years in current department or agency	32	19	16	12	12	4	6	56	27	1122

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	15	9	4	3	2	4	83	7	1472
2019	3 to 10 years in current department or agency	58	17	10	4	4	2	4	81	8	2755
2019	11 to 20 years in current department or agency	54	19	11	4	3	3	5	79	9	2512
2019	More than 20 years in current department or agency	57	16	10	3	4	3	7	81	8	1124

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	11	7	3	3	2	3	87	6	1467
2019	3 to 10 years in current department or agency	58	13	9	5	7	3	4	77	12	2744
2019	11 to 20 years in current department or agency	51	13	11	6	10	4	4	70	17	2510
2019	More than 20 years in current department or agency	54	13	9	6	8	4	6	74	16	1123

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	9	5	2	2	3	6	90	5	1471
2019	3 to 10 years in current department or agency	63	10	8	2	6	3	8	82	9	2746
2019	11 to 20 years in current department or agency	59	12	7	4	6	3	9	80	12	2509
2019	More than 20 years in current department or agency	59	12	7	4	5	3	10	82	11	1125

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	41	19	9	7	2	1	64	17	1474
2019	3 to 10 years in current department or agency	11	29	23	17	17	2	0	42	35	2766
2019	11 to 20 years in current department or agency	10	29	22	19	18	2	0	39	38	2529
2019	More than 20 years in current department or agency	12	36	21	14	14	2	0	49	29	1132
2018	Less than 3 years in current department or agency	23	33	22	11	8	3	0	58	19	1446
2018	3 to 10 years in current department or agency	10	27	24	15	22	2	0	37	38	2691
2018	11 to 20 years in current department or agency	9	26	24	18	22	1	0	35	41	2060
2018	More than 20 years in current department or agency	11	31	23	16	17	2	0	43	33	909
2017	Less than 3 years in current department or agency	23	37	18	10	6	6	1	64	16	1436
2017	3 to 10 years in current department or agency	11	27	24	17	18	3	0	39	37	3662
2017	11 to 20 years in current department or agency	9	27	23	17	21	3	0	37	39	2425
2017	More than 20 years in current department or agency	12	29	22	14	20	2	0	42	35	1063

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	38	13	8	4	1	0	75	12	1470
2019	3 to 10 years in current department or agency	19	35	22	11	11	2	0	55	23	2754
2019	11 to 20 years in current department or agency	15	34	20	15	15	2	0	50	30	2513
2019	More than 20 years in current department or agency	18	36	21	12	11	1	1	55	23	1118
2018	Less than 3 years in current department or agency	41	37	11	6	3	2	0	80	10	1441
2018	3 to 10 years in current department or agency	19	37	21	11	11	1	0	57	22	2690
2018	11 to 20 years in current department or agency	18	38	22	12	10	1	0	56	22	2055
2018	More than 20 years in current department or agency	22	39	20	10	9	1	0	61	19	906
2017	Less than 3 years in current department or agency	40	40	9	6	2	3	0	82	9	1433
2017	3 to 10 years in current department or agency	20	41	18	11	9	2	0	61	20	3659
2017	11 to 20 years in current department or agency	17	40	20	12	10	1	0	58	22	2422
2017	More than 20 years in current department or agency	21	39	19	11	9	1	0	60	21	1063
2014	Less than 3 years in current department or agency	38	36	13	7	4	2	0	76	11	1706
2014	3 to 10 years in current department or agency	26	39	17	10	6	2	0	67	16	5164
2014	11 to 20 years in current department or agency	22	37	20	10	8	1	0	61	19	2761
2014	More than 20 years in current department or agency	21	46	17	7	6	2	0	68	14	1154

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	35	15	5	3	2	0	77	8	1471
2019	3 to 10 years in current department or agency	24	36	21	8	8	2	1	62	16	2754
2019	11 to 20 years in current department or agency	20	35	23	9	10	2	1	57	19	2516
2019	More than 20 years in current department or agency	25	39	19	8	7	2	1	66	15	1122
2018	Less than 3 years in current department or agency	41	34	13	5	3	4	1	78	8	1447
2018	3 to 10 years in current department or agency	23	39	21	7	9	1	0	63	16	2693
2018	11 to 20 years in current department or agency	23	37	23	7	8	1	0	62	15	2061
2018	More than 20 years in current department or agency	25	38	21	6	7	2	0	65	13	910
2017	Less than 3 years in current department or agency	41	33	13	4	3	5	1	78	8	1435
2017	3 to 10 years in current department or agency	22	35	22	8	9	2	1	60	17	3660
2017	11 to 20 years in current department or agency	22	35	22	8	10	2	1	58	19	2423
2017	More than 20 years in current department or agency	24	34	22	9	8	2	1	60	17	1061
2014	Less than 3 years in current department or agency	42	34	14	4	2	4	1	79	7	1705
2014	3 to 10 years in current department or agency	29	38	18	6	5	3	1	70	12	5159
2014	11 to 20 years in current department or agency	26	39	18	7	7	2	1	67	14	2758
2014	More than 20 years in current department or agency	23	42	17	8	6	3	1	68	14	1152

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	35	9	5	3	0	83	8	1473
2019	3 to 10 years in current department or agency	25	36	16	11	12	0	62	23	2761
2019	11 to 20 years in current department or agency	21	33	18	13	15	1	54	28	2523
2019	More than 20 years in current department or agency	23	37	16	11	12	0	60	23	1127
2018	Less than 3 years in current department or agency	45	38	9	4	3	0	83	7	1438
2018	3 to 10 years in current department or agency	21	39	16	11	13	0	60	24	2689
2018	11 to 20 years in current department or agency	19	36	18	12	15	0	55	27	2057
2018	More than 20 years in current department or agency	23	36	16	12	12	0	60	24	907
2017	Less than 3 years in current department or agency	47	36	7	5	3	1	84	9	1435
2017	3 to 10 years in current department or agency	22	39	15	12	11	0	61	23	3658
2017	11 to 20 years in current department or agency	18	40	16	13	14	0	58	27	2420
2017	More than 20 years in current department or agency	23	38	13	12	14	0	61	26	1065
2014	Less than 3 years in current department or agency	44	36	10	6	3	0	80	9	1705
2014	3 to 10 years in current department or agency	27	40	15	11	7	0	67	18	5159
2014	11 to 20 years in current department or agency	23	38	16	12	11	0	61	23	2758
2014	More than 20 years in current department or agency	24	43	13	11	8	1	68	19	1153

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	31	17	8	7	1	67	16	1474
2019	3 to 10 years in current department or agency	16	26	21	16	20	1	43	36	2764
2019	11 to 20 years in current department or agency	11	24	22	17	25	1	36	42	2523
2019	More than 20 years in current department or agency	14	26	21	17	21	1	41	38	1129
2018	Less than 3 years in current department or agency	33	32	19	8	7	1	65	15	1444
2018	3 to 10 years in current department or agency	14	25	22	17	23	0	39	39	2692
2018	11 to 20 years in current department or agency	11	23	22	19	25	0	34	44	2058
2018	More than 20 years in current department or agency	13	27	19	16	23	1	41	39	905
2017	Less than 3 years in current department or agency	36	33	14	9	7	1	70	16	1435
2017	3 to 10 years in current department or agency	13	27	23	17	19	0	41	36	3658
2017	11 to 20 years in current department or agency	10	24	22	19	24	1	33	44	2422
2017	More than 20 years in current department or agency	15	30	16	16	23	1	45	39	1064
2014	Less than 3 years in current department or agency	32	35	16	10	6	1	67	17	1707
2014	3 to 10 years in current department or agency	15	33	22	17	13	0	48	30	5166
2014	11 to 20 years in current department or agency	11	30	21	19	18	0	41	38	2760
2014	More than 20 years in current department or agency	14	33	20	16	16	1	47	33	1154

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	33	16	8	6	0	70	14	1474
2019	3 to 10 years in current department or agency	16	29	21	16	17	0	46	33	2753
2019	11 to 20 years in current department or agency	12	28	20	17	21	1	40	39	2511
2019	More than 20 years in current department or agency	16	28	21	16	18	0	45	34	1125
2018	Less than 3 years in current department or agency	34	34	19	8	5	0	68	13	1431
2018	3 to 10 years in current department or agency	14	29	21	18	19	0	42	37	2683
2018	11 to 20 years in current department or agency	11	26	22	18	23	0	38	40	2049
2018	More than 20 years in current department or agency	14	30	21	17	18	0	44	35	903
2017	Less than 3 years in current department or agency	37	34	14	9	4	1	72	14	1434
2017	3 to 10 years in current department or agency	13	31	22	17	17	0	44	34	3655
2017	11 to 20 years in current department or agency	10	29	22	20	19	0	39	40	2422
2017	More than 20 years in current department or agency	15	32	16	17	19	1	48	36	1064
2014	Less than 3 years in current department or agency	31	36	16	10	6	1	68	15	1704
2014	3 to 10 years in current department or agency	14	34	22	17	12	0	49	29	5161
2014	11 to 20 years in current department or agency	11	32	22	19	16	0	43	35	2760
2014	More than 20 years in current department or agency	14	34	19	19	13	0	49	32	1153

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	25	19	11	9	2	0	60	21	1477
2019	3 to 10 years in current department or agency	18	22	22	15	19	3	1	42	35	2760
2019	11 to 20 years in current department or agency	16	22	21	16	21	3	0	40	39	2521
2019	More than 20 years in current department or agency	20	24	19	14	15	5	2	47	32	1132
2018	Less than 3 years in current department or agency	31	25	19	12	10	3	0	57	23	1442
2018	3 to 10 years in current department or agency	16	20	22	17	22	2	0	38	40	2694
2018	11 to 20 years in current department or agency	15	21	22	17	22	2	1	37	41	2062
2018	More than 20 years in current department or agency	19	25	20	17	17	2	1	45	34	908
2017	Less than 3 years in current department or agency	33	27	17	10	8	5	1	63	19	1434
2017	3 to 10 years in current department or agency	17	22	23	15	19	4	1	41	35	3657
2017	11 to 20 years in current department or agency	14	23	21	17	21	4	1	38	40	2422
2017	More than 20 years in current department or agency	22	26	19	14	16	3	1	49	31	1060
2014	Less than 3 years in current department or agency	29	26	19	11	10	5	0	58	22	1708
2014	3 to 10 years in current department or agency	18	25	21	16	15	4	1	45	32	5165
2014	11 to 20 years in current department or agency	16	24	22	15	18	4	1	42	35	2759
2014	More than 20 years in current department or agency	21	28	19	13	14	3	1	51	29	1154

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	21	43	35	1480
2019	3 to 10 years in current department or agency	17	45	37	2769
2019	11 to 20 years in current department or agency	17	48	36	2527
2019	More than 20 years in current department or agency	25	46	30	1129
2018	Less than 3 years in current department or agency	22	40	38	1450
2018	3 to 10 years in current department or agency	18	45	37	2706
2018	11 to 20 years in current department or agency	14	51	34	2067
2018	More than 20 years in current department or agency	25	45	30	915
2017	Less than 3 years in current department or agency	20	47	33	1431
2017	3 to 10 years in current department or agency	18	47	35	3668
2017	11 to 20 years in current department or agency	16	53	31	2428
2017	More than 20 years in current department or agency	28	44	29	1065
2014	Less than 3 years in current department or agency	19	48	33	1709
2014	3 to 10 years in current department or agency	17	50	33	5164
2014	11 to 20 years in current department or agency	15	54	31	2758
2014	More than 20 years in current department or agency	31	43	27	1152

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	42	27	6	15	8	335
2019	3 to 10 years in current department or agency	9	36	34	11	2	7	516
2019	11 to 20 years in current department or agency	23	32	24	11	1	9	449
2019	More than 20 years in current department or agency	63	16	7	7	1	6	282
2018	Less than 3 years in current department or agency	2	36	31	6	17	8	333
2018	3 to 10 years in current department or agency	9	35	29	15	2	9	564
2018	11 to 20 years in current department or agency	27	34	22	9	2	6	330
2018	More than 20 years in current department or agency	67	15	4	10	0	3	235
2017	Less than 3 years in current department or agency	3	38	20	7	25	7	304
2017	3 to 10 years in current department or agency	9	34	31	16	1	8	690
2017	11 to 20 years in current department or agency	25	35	23	11	1	5	408
2017	More than 20 years in current department or agency	67	12	6	8	0	7	289
2014	Less than 3 years in current department or agency	4	35	28	12	9999	20	363
2014	3 to 10 years in current department or agency	9	33	31	15	9999	12	971
2014	11 to 20 years in current department or agency	23	37	17	15	9999	8	435
2014	More than 20 years in current department or agency	76	9	3	8	9999	4	350

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	49	11	8	4	1	2	77	12	1470
2019	3 to 10 years in current department or agency	28	50	12	6	2	1	1	79	9	2754
2019	11 to 20 years in current department or agency	34	51	8	3	1	1	3	88	4	2519
2019	More than 20 years in current department or agency	36	49	6	3	1	0	5	89	5	1120

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	29	10	4	3	4	2	82	7	1468
2019	3 to 10 years in current department or agency	33	34	14	8	7	3	1	70	16	2751
2019	11 to 20 years in current department or agency	32	36	13	9	7	1	2	71	16	2510
2019	More than 20 years in current department or agency	36	36	10	7	5	1	5	76	13	1116

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	1477
2019	3 to 10 years in current department or agency	27	73	2757
2019	11 to 20 years in current department or agency	32	68	2519
2019	More than 20 years in current department or agency	26	74	1126
2018	Less than 3 years in current department or agency	21	79	1445
2018	3 to 10 years in current department or agency	35	65	2701
2018	11 to 20 years in current department or agency	34	66	2063
2018	More than 20 years in current department or agency	31	69	912

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	297
2019	3 to 10 years in current department or agency	60	40	654
2019	11 to 20 years in current department or agency	53	47	675
2019	More than 20 years in current department or agency	49	51	242
2018	Less than 3 years in current department or agency	62	38	283
2018	3 to 10 years in current department or agency	61	39	786
2018	11 to 20 years in current department or agency	55	45	591
2018	More than 20 years in current department or agency	45	55	236

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	297
2019	3 to 10 years in current department or agency	65	35	654
2019	11 to 20 years in current department or agency	69	31	675
2019	More than 20 years in current department or agency	69	31	242
2018	Less than 3 years in current department or agency	56	44	283
2018	3 to 10 years in current department or agency	64	36	786
2018	11 to 20 years in current department or agency	70	30	591
2018	More than 20 years in current department or agency	69	31	236

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	297
2019	3 to 10 years in current department or agency	9	91	654
2019	11 to 20 years in current department or agency	12	88	675
2019	More than 20 years in current department or agency	17	83	242
2018	Less than 3 years in current department or agency	3	97	283
2018	3 to 10 years in current department or agency	8	92	786
2018	11 to 20 years in current department or agency	12	88	591
2018	More than 20 years in current department or agency	19	81	236

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	297
2019	3 to 10 years in current department or agency	39	61	654
2019	11 to 20 years in current department or agency	37	63	675
2019	More than 20 years in current department or agency	27	73	242
2018	Less than 3 years in current department or agency	20	80	283
2018	3 to 10 years in current department or agency	38	62	786
2018	11 to 20 years in current department or agency	36	64	591
2018	More than 20 years in current department or agency	29	71	236

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	297
2019	3 to 10 years in current department or agency	12	88	654
2019	11 to 20 years in current department or agency	11	89	675
2019	More than 20 years in current department or agency	7	93	242
2018	Less than 3 years in current department or agency	8	92	283
2018	3 to 10 years in current department or agency	9	91	786
2018	11 to 20 years in current department or agency	11	89	591
2018	More than 20 years in current department or agency	8	92	236

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	297
2019	3 to 10 years in current department or agency	12	88	654
2019	11 to 20 years in current department or agency	12	88	675
2019	More than 20 years in current department or agency	14	86	242
2018	Less than 3 years in current department or agency	7	93	283
2018	3 to 10 years in current department or agency	10	90	786
2018	11 to 20 years in current department or agency	11	89	591
2018	More than 20 years in current department or agency	14	86	236

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	297
2019	3 to 10 years in current department or agency	6	94	654
2019	11 to 20 years in current department or agency	5	95	675
2019	More than 20 years in current department or agency	5	95	242
2018	Less than 3 years in current department or agency	4	96	283
2018	3 to 10 years in current department or agency	4	96	786
2018	11 to 20 years in current department or agency	6	94	591
2018	More than 20 years in current department or agency	5	95	236

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	295
2019	3 to 10 years in current department or agency	48	52	645
2019	11 to 20 years in current department or agency	49	51	668
2019	More than 20 years in current department or agency	45	55	235
2018	Less than 3 years in current department or agency	38	62	283
2018	3 to 10 years in current department or agency	45	55	786
2018	11 to 20 years in current department or agency	46	54	591
2018	More than 20 years in current department or agency	43	57	236

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	295
2019	3 to 10 years in current department or agency	38	62	645
2019	11 to 20 years in current department or agency	41	59	668
2019	More than 20 years in current department or agency	43	57	235
2018	Less than 3 years in current department or agency	35	65	283
2018	3 to 10 years in current department or agency	39	61	786
2018	11 to 20 years in current department or agency	44	56	591
2018	More than 20 years in current department or agency	39	61	236

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	295
2019	3 to 10 years in current department or agency	51	49	645
2019	11 to 20 years in current department or agency	52	48	668
2019	More than 20 years in current department or agency	48	52	235
2018	Less than 3 years in current department or agency	50	50	283
2018	3 to 10 years in current department or agency	52	48	786
2018	11 to 20 years in current department or agency	52	48	591
2018	More than 20 years in current department or agency	52	48	236

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	295
2019	3 to 10 years in current department or agency	44	56	645
2019	11 to 20 years in current department or agency	44	56	668
2019	More than 20 years in current department or agency	53	47	235
2018	Less than 3 years in current department or agency	47	53	283
2018	3 to 10 years in current department or agency	44	56	786
2018	11 to 20 years in current department or agency	44	56	591
2018	More than 20 years in current department or agency	44	56	236

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	295
2019	3 to 10 years in current department or agency	34	66	645
2019	11 to 20 years in current department or agency	35	65	668
2019	More than 20 years in current department or agency	33	67	235
2018	Less than 3 years in current department or agency	36	64	283
2018	3 to 10 years in current department or agency	37	63	786
2018	11 to 20 years in current department or agency	37	63	591
2018	More than 20 years in current department or agency	36	64	236

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	66	34	295
2019	3 to 10 years in current department or agency	63	37	645
2019	11 to 20 years in current department or agency	63	37	668
2019	More than 20 years in current department or agency	55	45	235
2018	Less than 3 years in current department or agency	65	35	283
2018	3 to 10 years in current department or agency	69	31	786
2018	11 to 20 years in current department or agency	65	35	591
2018	More than 20 years in current department or agency	64	36	236

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	295
2019	3 to 10 years in current department or agency	46	54	645
2019	11 to 20 years in current department or agency	46	54	668
2019	More than 20 years in current department or agency	54	46	235
2018	Less than 3 years in current department or agency	42	58	283
2018	3 to 10 years in current department or agency	50	50	786
2018	11 to 20 years in current department or agency	47	53	591
2018	More than 20 years in current department or agency	49	51	236

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	295
2019	3 to 10 years in current department or agency	8	92	645
2019	11 to 20 years in current department or agency	9	91	668
2019	More than 20 years in current department or agency	11	89	235
2018	Less than 3 years in current department or agency	4	96	283
2018	3 to 10 years in current department or agency	7	93	786
2018	11 to 20 years in current department or agency	8	92	591
2018	More than 20 years in current department or agency	7	93	236

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	295
2019	3 to 10 years in current department or agency	17	83	645
2019	11 to 20 years in current department or agency	19	81	668
2019	More than 20 years in current department or agency	9	91	235
2018	Less than 3 years in current department or agency	13	87	283
2018	3 to 10 years in current department or agency	18	82	786
2018	11 to 20 years in current department or agency	17	83	591
2018	More than 20 years in current department or agency	14	86	236

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	295
2019	3 to 10 years in current department or agency	23	77	645
2019	11 to 20 years in current department or agency	25	75	668
2019	More than 20 years in current department or agency	28	72	235
2018	Less than 3 years in current department or agency	13	87	283
2018	3 to 10 years in current department or agency	22	78	786
2018	11 to 20 years in current department or agency	25	75	591
2018	More than 20 years in current department or agency	23	77	236

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	295
2019	3 to 10 years in current department or agency	54	46	645
2019	11 to 20 years in current department or agency	59	41	668
2019	More than 20 years in current department or agency	57	43	235
2018	Less than 3 years in current department or agency	47	53	283
2018	3 to 10 years in current department or agency	55	45	786
2018	11 to 20 years in current department or agency	59	41	591
2018	More than 20 years in current department or agency	56	44	236

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	295
2019	3 to 10 years in current department or agency	36	64	645
2019	11 to 20 years in current department or agency	39	61	668
2019	More than 20 years in current department or agency	38	62	235
2018	Less than 3 years in current department or agency	31	69	283
2018	3 to 10 years in current department or agency	37	63	786
2018	11 to 20 years in current department or agency	38	62	591
2018	More than 20 years in current department or agency	41	59	236

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	295
2019	3 to 10 years in current department or agency	21	79	645
2019	11 to 20 years in current department or agency	19	81	668
2019	More than 20 years in current department or agency	16	84	235
2018	Less than 3 years in current department or agency	15	85	283
2018	3 to 10 years in current department or agency	16	84	786
2018	11 to 20 years in current department or agency	18	82	591
2018	More than 20 years in current department or agency	16	84	236

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	292
2019	3 to 10 years in current department or agency	46	54	639
2019	11 to 20 years in current department or agency	42	58	664
2019	More than 20 years in current department or agency	55	45	233
2018	Less than 3 years in current department or agency	44	56	282
2018	3 to 10 years in current department or agency	43	57	787
2018	11 to 20 years in current department or agency	44	56	590
2018	More than 20 years in current department or agency	51	49	234

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	292
2019	3 to 10 years in current department or agency	32	68	639
2019	11 to 20 years in current department or agency	31	69	664
2019	More than 20 years in current department or agency	30	70	233
2018	Less than 3 years in current department or agency	26	74	282
2018	3 to 10 years in current department or agency	31	69	787
2018	11 to 20 years in current department or agency	29	71	590
2018	More than 20 years in current department or agency	36	64	234

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	292
2019	3 to 10 years in current department or agency	6	94	639
2019	11 to 20 years in current department or agency	9	91	664
2019	More than 20 years in current department or agency	11	89	233
2018	Less than 3 years in current department or agency	5	95	282
2018	3 to 10 years in current department or agency	6	94	787
2018	11 to 20 years in current department or agency	8	92	590
2018	More than 20 years in current department or agency	13	87	234

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	292
2019	3 to 10 years in current department or agency	31	69	639
2019	11 to 20 years in current department or agency	32	68	664
2019	More than 20 years in current department or agency	36	64	233
2018	Less than 3 years in current department or agency	22	78	282
2018	3 to 10 years in current department or agency	29	71	787
2018	11 to 20 years in current department or agency	31	69	590
2018	More than 20 years in current department or agency	27	73	234

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	292
2019	3 to 10 years in current department or agency	15	85	639
2019	11 to 20 years in current department or agency	13	87	664
2019	More than 20 years in current department or agency	19	81	233
2018	Less than 3 years in current department or agency	11	89	282
2018	3 to 10 years in current department or agency	16	84	787
2018	11 to 20 years in current department or agency	14	86	590
2018	More than 20 years in current department or agency	11	89	234

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	292
2019	3 to 10 years in current department or agency	11	89	639
2019	11 to 20 years in current department or agency	13	87	664
2019	More than 20 years in current department or agency	16	84	233
2018	Less than 3 years in current department or agency	6	94	282
2018	3 to 10 years in current department or agency	9	91	787
2018	11 to 20 years in current department or agency	11	89	590
2018	More than 20 years in current department or agency	12	88	234

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	292
2019	3 to 10 years in current department or agency	22	78	639
2019	11 to 20 years in current department or agency	19	81	664
2019	More than 20 years in current department or agency	19	81	233
2018	Less than 3 years in current department or agency	17	83	282
2018	3 to 10 years in current department or agency	21	79	787
2018	11 to 20 years in current department or agency	17	83	590
2018	More than 20 years in current department or agency	17	83	234

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	292
2019	3 to 10 years in current department or agency	15	85	639
2019	11 to 20 years in current department or agency	15	85	664
2019	More than 20 years in current department or agency	15	85	233
2018	Less than 3 years in current department or agency	13	87	282
2018	3 to 10 years in current department or agency	12	88	787
2018	11 to 20 years in current department or agency	15	85	590
2018	More than 20 years in current department or agency	17	83	234

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	292
2019	3 to 10 years in current department or agency	26	74	639
2019	11 to 20 years in current department or agency	27	73	664
2019	More than 20 years in current department or agency	15	85	233
2018	Less than 3 years in current department or agency	25	75	282
2018	3 to 10 years in current department or agency	28	72	787
2018	11 to 20 years in current department or agency	26	74	590
2018	More than 20 years in current department or agency	22	78	234

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	269
2019	3 to 10 years in current department or agency	13	87	572
2019	11 to 20 years in current department or agency	11	89	583
2019	More than 20 years in current department or agency	10	90	200
2018	Less than 3 years in current department or agency	12	88	265
2018	3 to 10 years in current department or agency	13	87	721
2018	11 to 20 years in current department or agency	9	91	525
2018	More than 20 years in current department or agency	8	92	211

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	269
2019	3 to 10 years in current department or agency	15	85	572
2019	11 to 20 years in current department or agency	13	87	583
2019	More than 20 years in current department or agency	9	91	200
2018	Less than 3 years in current department or agency	24	76	265
2018	3 to 10 years in current department or agency	16	84	721
2018	11 to 20 years in current department or agency	10	90	525
2018	More than 20 years in current department or agency	9	91	211

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	269
2019	3 to 10 years in current department or agency	9	91	572
2019	11 to 20 years in current department or agency	7	93	583
2019	More than 20 years in current department or agency	10	90	200
2018	Less than 3 years in current department or agency	12	88	265
2018	3 to 10 years in current department or agency	11	89	721
2018	11 to 20 years in current department or agency	7	93	525
2018	More than 20 years in current department or agency	4	96	211

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	269
2019	3 to 10 years in current department or agency	6	94	572
2019	11 to 20 years in current department or agency	3	97	583
2019	More than 20 years in current department or agency	3	97	200
2018	Less than 3 years in current department or agency	6	94	265
2018	3 to 10 years in current department or agency	8	92	721
2018	11 to 20 years in current department or agency	4	96	525
2018	More than 20 years in current department or agency	5	95	211

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	269
2019	3 to 10 years in current department or agency	7	93	572
2019	11 to 20 years in current department or agency	5	95	583
2019	More than 20 years in current department or agency	8	92	200
2018	Less than 3 years in current department or agency	11	89	265
2018	3 to 10 years in current department or agency	6	94	721
2018	11 to 20 years in current department or agency	6	94	525
2018	More than 20 years in current department or agency	6	94	211

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	269
2019	3 to 10 years in current department or agency	6	94	572
2019	11 to 20 years in current department or agency	6	94	583
2019	More than 20 years in current department or agency	7	93	200
2018	Less than 3 years in current department or agency	8	92	265
2018	3 to 10 years in current department or agency	8	92	721
2018	11 to 20 years in current department or agency	6	94	525
2018	More than 20 years in current department or agency	4	96	211

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	269
2019	3 to 10 years in current department or agency	6	94	572
2019	11 to 20 years in current department or agency	3	97	583
2019	More than 20 years in current department or agency	7	93	200
2018	Less than 3 years in current department or agency	12	88	265
2018	3 to 10 years in current department or agency	4	96	721
2018	11 to 20 years in current department or agency	5	95	525
2018	More than 20 years in current department or agency	5	95	211

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	269
2019	3 to 10 years in current department or agency	11	89	572
2019	11 to 20 years in current department or agency	8	92	583
2019	More than 20 years in current department or agency	9	91	200
2018	Less than 3 years in current department or agency	16	84	265
2018	3 to 10 years in current department or agency	11	89	721
2018	11 to 20 years in current department or agency	8	92	525
2018	More than 20 years in current department or agency	9	91	211

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	269
2019	3 to 10 years in current department or agency	12	88	572
2019	11 to 20 years in current department or agency	16	84	583
2019	More than 20 years in current department or agency	18	82	200
2018	Less than 3 years in current department or agency	9	91	265
2018	3 to 10 years in current department or agency	14	86	721
2018	11 to 20 years in current department or agency	12	88	525
2018	More than 20 years in current department or agency	15	85	211

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	269
2019	3 to 10 years in current department or agency	37	63	572
2019	11 to 20 years in current department or agency	39	61	583
2019	More than 20 years in current department or agency	30	70	200
2018	Less than 3 years in current department or agency	33	67	265
2018	3 to 10 years in current department or agency	36	64	721
2018	11 to 20 years in current department or agency	42	58	525
2018	More than 20 years in current department or agency	40	60	211

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	269
2019	3 to 10 years in current department or agency	14	86	572
2019	11 to 20 years in current department or agency	13	87	583
2019	More than 20 years in current department or agency	10	90	200
2018	Less than 3 years in current department or agency	13	87	265
2018	3 to 10 years in current department or agency	13	87	721
2018	11 to 20 years in current department or agency	10	90	525
2018	More than 20 years in current department or agency	13	87	211

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	269
2019	3 to 10 years in current department or agency	53	47	572
2019	11 to 20 years in current department or agency	54	46	583
2019	More than 20 years in current department or agency	44	56	200
2018	Less than 3 years in current department or agency	49	51	265
2018	3 to 10 years in current department or agency	53	47	721
2018	11 to 20 years in current department or agency	55	45	525
2018	More than 20 years in current department or agency	44	56	211

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	572
2019	11 to 20 years in current department or agency	2	98	583
2018	3 to 10 years in current department or agency	3	97	721
2018	11 to 20 years in current department or agency	4	96	525

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	269
2019	3 to 10 years in current department or agency	61	39	572
2019	11 to 20 years in current department or agency	68	32	583
2019	More than 20 years in current department or agency	61	39	200
2018	Less than 3 years in current department or agency	54	46	265
2018	3 to 10 years in current department or agency	63	37	721
2018	11 to 20 years in current department or agency	66	34	525
2018	More than 20 years in current department or agency	70	30	211

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	269
2019	3 to 10 years in current department or agency	4	96	572
2019	11 to 20 years in current department or agency	4	96	583
2019	More than 20 years in current department or agency	10	90	200
2018	Less than 3 years in current department or agency	2	98	265
2018	3 to 10 years in current department or agency	4	96	721
2018	11 to 20 years in current department or agency	4	96	525
2018	More than 20 years in current department or agency	7	93	211

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	269
2019	3 to 10 years in current department or agency	12	88	572
2019	11 to 20 years in current department or agency	13	87	583
2019	More than 20 years in current department or agency	15	85	200
2018	Less than 3 years in current department or agency	11	89	265
2018	3 to 10 years in current department or agency	15	85	721
2018	11 to 20 years in current department or agency	13	87	525
2018	More than 20 years in current department or agency	17	83	211

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	1472
2019	3 to 10 years in current department or agency	34	66	2744
2019	11 to 20 years in current department or agency	40	60	2517
2019	More than 20 years in current department or agency	34	66	1113

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	21	19	13	10	15	6	47	29	1479
2019	3 to 10 years in current department or agency	11	19	22	14	22	10	3	33	41	2767
2019	11 to 20 years in current department or agency	7	18	21	18	26	8	2	28	49	2529
2019	More than 20 years in current department or agency	10	24	20	15	22	8	1	38	40	1132
2018	Less than 3 years in current department or agency	18	20	23	8	10	16	4	48	23	1450
2018	3 to 10 years in current department or agency	7	19	23	17	26	7	1	28	47	2698
2018	11 to 20 years in current department or agency	7	18	23	19	26	6	1	27	48	2059
2018	More than 20 years in current department or agency	8	24	22	17	24	4	0	34	43	914
2017	Less than 3 years in current department or agency	18	19	18	8	9	20	8	52	23	1435
2017	3 to 10 years in current department or agency	8	18	22	14	21	12	4	32	42	3667
2017	11 to 20 years in current department or agency	7	19	22	15	25	9	3	29	45	2431
2017	More than 20 years in current department or agency	9	24	19	16	23	7	2	37	43	1065
2014	Less than 3 years in current department or agency	15	18	22	8	9	22	7	46	24	1707
2014	3 to 10 years in current department or agency	10	21	24	13	16	13	4	37	35	5160
2014	11 to 20 years in current department or agency	9	23	23	15	19	9	2	36	39	2761
2014	More than 20 years in current department or agency	10	27	22	15	16	9	1	41	35	1149

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	30	17	11	8	4	1	63	19	1476
2019	3 to 10 years in current department or agency	17	28	20	15	17	3	1	46	33	2762
2019	11 to 20 years in current department or agency	14	26	21	16	21	2	0	41	38	2522
2019	More than 20 years in current department or agency	18	32	20	11	18	1	0	50	29	1131
2018	Less than 3 years in current department or agency	30	32	17	9	7	5	1	65	17	1450
2018	3 to 10 years in current department or agency	13	28	21	15	21	2	0	42	37	2691
2018	11 to 20 years in current department or agency	13	26	21	16	22	1	0	40	38	2059
2018	More than 20 years in current department or agency	15	32	19	16	17	1	0	48	33	912
2017	Less than 3 years in current department or agency	30	29	16	8	7	9	2	65	17	1432
2017	3 to 10 years in current department or agency	13	27	21	14	19	5	1	43	35	3661
2017	11 to 20 years in current department or agency	11	27	21	16	21	4	0	39	39	2428
2017	More than 20 years in current department or agency	15	30	18	15	20	2	0	47	35	1062
2014	Less than 3 years in current department or agency	24	28	21	9	8	10	1	58	19	1701
2014	3 to 10 years in current department or agency	15	29	21	14	14	6	1	47	30	5156
2014	11 to 20 years in current department or agency	13	30	21	17	16	3	0	44	34	2755
2014	More than 20 years in current department or agency	15	32	22	13	14	4	0	49	28	1150

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	1474
2019	3 to 10 years in current department or agency	14	86	2759
2019	11 to 20 years in current department or agency	18	82	2520
2019	More than 20 years in current department or agency	15	85	1120
2018	Less than 3 years in current department or agency	7	93	1447
2018	3 to 10 years in current department or agency	16	84	2689
2018	11 to 20 years in current department or agency	18	82	2061
2018	More than 20 years in current department or agency	14	86	910

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	58	42	139
2019	3 to 10 years in current department or agency	47	53	310
2019	11 to 20 years in current department or agency	43	57	354
2019	More than 20 years in current department or agency	41	59	131
2018	Less than 3 years in current department or agency	62	38	95
2018	3 to 10 years in current department or agency	45	55	337
2018	11 to 20 years in current department or agency	37	63	289
2018	More than 20 years in current department or agency	46	54	98

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	139
2019	3 to 10 years in current department or agency	78	22	310
2019	11 to 20 years in current department or agency	83	17	354
2019	More than 20 years in current department or agency	84	16	131
2018	Less than 3 years in current department or agency	55	45	95
2018	3 to 10 years in current department or agency	74	26	337
2018	11 to 20 years in current department or agency	76	24	289
2018	More than 20 years in current department or agency	82	18	98

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	139
2019	3 to 10 years in current department or agency	5	95	310
2019	11 to 20 years in current department or agency	6	94	354
2019	More than 20 years in current department or agency	11	89	131
2018	3 to 10 years in current department or agency	1	99	337
2018	11 to 20 years in current department or agency	5	95	289

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	139
2019	3 to 10 years in current department or agency	30	70	310
2019	11 to 20 years in current department or agency	22	78	354
2019	More than 20 years in current department or agency	18	82	131
2018	Less than 3 years in current department or agency	20	80	95
2018	3 to 10 years in current department or agency	24	76	337
2018	11 to 20 years in current department or agency	24	76	289
2018	More than 20 years in current department or agency	22	78	98

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	139
2019	3 to 10 years in current department or agency	11	89	310
2019	11 to 20 years in current department or agency	11	89	354
2019	More than 20 years in current department or agency	10	90	131
2018	Less than 3 years in current department or agency	14	86	95
2018	3 to 10 years in current department or agency	10	90	337
2018	11 to 20 years in current department or agency	12	88	289
2018	More than 20 years in current department or agency	9	91	98

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	139
2019	3 to 10 years in current department or agency	9	91	310
2019	11 to 20 years in current department or agency	9	91	354
2019	More than 20 years in current department or agency	10	90	131
2018	Less than 3 years in current department or agency	6	94	95
2018	3 to 10 years in current department or agency	8	92	337
2018	11 to 20 years in current department or agency	10	90	289
2018	More than 20 years in current department or agency	13	87	98

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	139
2019	3 to 10 years in current department or agency	12	88	310
2019	11 to 20 years in current department or agency	8	92	354
2019	More than 20 years in current department or agency	6	94	131
2018	3 to 10 years in current department or agency	9	91	337
2018	11 to 20 years in current department or agency	9	91	289

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	136
2019	3 to 10 years in current department or agency	43	57	301
2019	11 to 20 years in current department or agency	36	64	348
2019	More than 20 years in current department or agency	29	71	128
2018	Less than 3 years in current department or agency	37	63	95
2018	3 to 10 years in current department or agency	38	62	337
2018	11 to 20 years in current department or agency	33	67	289
2018	More than 20 years in current department or agency	34	66	99

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	136
2019	3 to 10 years in current department or agency	27	73	301
2019	11 to 20 years in current department or agency	25	75	348
2019	More than 20 years in current department or agency	17	83	128
2018	Less than 3 years in current department or agency	25	75	95
2018	3 to 10 years in current department or agency	25	75	337
2018	11 to 20 years in current department or agency	20	80	289
2018	More than 20 years in current department or agency	25	75	99

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	136
2019	3 to 10 years in current department or agency	30	70	301
2019	11 to 20 years in current department or agency	24	76	348
2019	More than 20 years in current department or agency	17	83	128
2018	Less than 3 years in current department or agency	23	77	95
2018	3 to 10 years in current department or agency	22	78	337
2018	11 to 20 years in current department or agency	24	76	289
2018	More than 20 years in current department or agency	22	78	99

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	136
2019	3 to 10 years in current department or agency	10	90	301
2019	11 to 20 years in current department or agency	11	89	348
2019	More than 20 years in current department or agency	8	92	128
2018	Less than 3 years in current department or agency	9	91	95
2018	3 to 10 years in current department or agency	11	89	337
2018	11 to 20 years in current department or agency	6	94	289
2018	More than 20 years in current department or agency	11	89	99

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	136
2019	3 to 10 years in current department or agency	24	76	301
2019	11 to 20 years in current department or agency	18	82	348
2019	More than 20 years in current department or agency	22	78	128
2018	Less than 3 years in current department or agency	22	78	95
2018	3 to 10 years in current department or agency	18	82	337
2018	11 to 20 years in current department or agency	18	82	289
2018	More than 20 years in current department or agency	17	83	99

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	136
2019	3 to 10 years in current department or agency	35	65	301
2019	11 to 20 years in current department or agency	41	59	348
2019	More than 20 years in current department or agency	29	71	128
2018	Less than 3 years in current department or agency	40	60	95
2018	3 to 10 years in current department or agency	34	66	337
2018	11 to 20 years in current department or agency	36	64	289
2018	More than 20 years in current department or agency	26	74	99

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	301
2019	11 to 20 years in current department or agency	7	93	348
2018	3 to 10 years in current department or agency	14	86	337
2018	11 to 20 years in current department or agency	3	97	289

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	301
2019	11 to 20 years in current department or agency	4	96	348
2018	3 to 10 years in current department or agency	6	94	337

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	136
2019	3 to 10 years in current department or agency	14	86	301
2019	11 to 20 years in current department or agency	11	89	348
2019	More than 20 years in current department or agency	4	96	128
2018	Less than 3 years in current department or agency	8	92	95
2018	3 to 10 years in current department or agency	13	87	337
2018	11 to 20 years in current department or agency	11	89	289
2018	More than 20 years in current department or agency	7	93	99

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	136
2019	3 to 10 years in current department or agency	18	82	301
2019	11 to 20 years in current department or agency	16	84	348
2019	More than 20 years in current department or agency	11	89	128
2018	Less than 3 years in current department or agency	10	90	95
2018	3 to 10 years in current department or agency	15	85	337
2018	11 to 20 years in current department or agency	10	90	289
2018	More than 20 years in current department or agency	15	85	99

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	301
2019	More than 20 years in current department or agency	5	95	128
2018	3 to 10 years in current department or agency	3	97	337
2018	More than 20 years in current department or agency	0	100	99

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	136
2019	3 to 10 years in current department or agency	18	82	301
2019	11 to 20 years in current department or agency	20	80	348
2019	More than 20 years in current department or agency	25	75	128
2018	Less than 3 years in current department or agency	11	89	95
2018	3 to 10 years in current department or agency	17	83	337
2018	11 to 20 years in current department or agency	23	77	289
2018	More than 20 years in current department or agency	25	75	99

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	136
2019	More than 20 years in current department or agency	100	128
2018	Less than 3 years in current department or agency	100	95
2018	3 to 10 years in current department or agency	100	337

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	136
2019	3 to 10 years in current department or agency	15	85	301
2019	11 to 20 years in current department or agency	16	84	348
2019	More than 20 years in current department or agency	23	77	128
2018	Less than 3 years in current department or agency	15	85	95
2018	3 to 10 years in current department or agency	15	85	337
2018	11 to 20 years in current department or agency	17	83	289
2018	More than 20 years in current department or agency	23	77	99

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	136
2019	3 to 10 years in current department or agency	29	71	298
2019	11 to 20 years in current department or agency	27	73	347
2019	More than 20 years in current department or agency	31	69	126
2018	Less than 3 years in current department or agency	23	77	95
2018	3 to 10 years in current department or agency	25	75	336
2018	11 to 20 years in current department or agency	26	74	290
2018	More than 20 years in current department or agency	37	63	99

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	136
2019	3 to 10 years in current department or agency	24	76	298
2019	11 to 20 years in current department or agency	16	84	347
2019	More than 20 years in current department or agency	15	85	126
2018	Less than 3 years in current department or agency	17	83	95
2018	3 to 10 years in current department or agency	21	79	336
2018	11 to 20 years in current department or agency	16	84	290
2018	More than 20 years in current department or agency	17	83	99

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	136
2019	3 to 10 years in current department or agency	6	94	298
2019	11 to 20 years in current department or agency	5	95	347
2019	More than 20 years in current department or agency	5	95	126
2018	3 to 10 years in current department or agency	2	98	336
2018	11 to 20 years in current department or agency	5	95	290

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	136
2019	3 to 10 years in current department or agency	26	74	298
2019	11 to 20 years in current department or agency	25	75	347
2019	More than 20 years in current department or agency	19	81	126
2018	Less than 3 years in current department or agency	11	89	95
2018	3 to 10 years in current department or agency	26	74	336
2018	11 to 20 years in current department or agency	24	76	290
2018	More than 20 years in current department or agency	28	72	99

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	136
2019	3 to 10 years in current department or agency	7	93	298
2019	11 to 20 years in current department or agency	5	95	347
2019	More than 20 years in current department or agency	7	93	126
2018	Less than 3 years in current department or agency	4	96	95
2018	3 to 10 years in current department or agency	6	94	336
2018	11 to 20 years in current department or agency	4	96	290
2018	More than 20 years in current department or agency	13	87	99

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	136
2019	3 to 10 years in current department or agency	8	92	298
2019	11 to 20 years in current department or agency	8	92	347
2019	More than 20 years in current department or agency	10	90	126
2018	3 to 10 years in current department or agency	8	92	336
2018	11 to 20 years in current department or agency	9	91	290

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	136
2019	3 to 10 years in current department or agency	14	86	298
2019	11 to 20 years in current department or agency	11	89	347
2019	More than 20 years in current department or agency	13	87	126
2018	Less than 3 years in current department or agency	12	88	95
2018	3 to 10 years in current department or agency	10	90	336
2018	11 to 20 years in current department or agency	12	88	290
2018	More than 20 years in current department or agency	11	89	99

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	136
2019	3 to 10 years in current department or agency	11	89	298
2019	11 to 20 years in current department or agency	9	91	347
2019	More than 20 years in current department or agency	10	90	126
2018	Less than 3 years in current department or agency	4	96	95
2018	3 to 10 years in current department or agency	7	93	336
2018	11 to 20 years in current department or agency	11	89	290
2018	More than 20 years in current department or agency	13	87	99

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	136
2019	3 to 10 years in current department or agency	41	59	298
2019	11 to 20 years in current department or agency	45	55	347
2019	More than 20 years in current department or agency	37	63	126
2018	Less than 3 years in current department or agency	55	45	95
2018	3 to 10 years in current department or agency	50	50	336
2018	11 to 20 years in current department or agency	43	57	290
2018	More than 20 years in current department or agency	41	59	99

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	122
2019	3 to 10 years in current department or agency	6	94	253
2019	11 to 20 years in current department or agency	5	95	296
2019	More than 20 years in current department or agency	8	92	105
2018	Less than 3 years in current department or agency	5	95	91
2018	3 to 10 years in current department or agency	6	94	304
2018	11 to 20 years in current department or agency	7	93	255
2018	More than 20 years in current department or agency	5	95	91

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	122
2019	3 to 10 years in current department or agency	8	92	253
2019	11 to 20 years in current department or agency	7	93	296
2019	More than 20 years in current department or agency	7	93	105
2018	3 to 10 years in current department or agency	8	92	304
2018	11 to 20 years in current department or agency	6	94	255

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	253
2019	11 to 20 years in current department or agency	3	97	296
2018	3 to 10 years in current department or agency	3	97	304
2018	11 to 20 years in current department or agency	3	97	255

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	253
2019	11 to 20 years in current department or agency	3	97	296
2018	3 to 10 years in current department or agency	2	98	304
2018	11 to 20 years in current department or agency	3	97	255

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	122
2019	3 to 10 years in current department or agency	2	98	253
2018	3 to 10 years in current department or agency	2	98	304
2018	11 to 20 years in current department or agency	4	96	255

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	253
2019	11 to 20 years in current department or agency	3	97	296
2018	Less than 3 years in current department or agency	7	93	91
2018	3 to 10 years in current department or agency	5	95	304

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	122
2019	3 to 10 years in current department or agency	3	97	253
2019	11 to 20 years in current department or agency	3	97	296
2019	More than 20 years in current department or agency	4	96	105
2018	3 to 10 years in current department or agency	1	99	304
2018	11 to 20 years in current department or agency	4	96	255

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	122
2019	3 to 10 years in current department or agency	13	87	253
2019	11 to 20 years in current department or agency	8	92	296
2019	More than 20 years in current department or agency	7	93	105
2018	Less than 3 years in current department or agency	16	84	91
2018	3 to 10 years in current department or agency	11	89	304
2018	11 to 20 years in current department or agency	5	95	255
2018	More than 20 years in current department or agency	9	91	91

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	122
2019	3 to 10 years in current department or agency	14	86	253
2019	11 to 20 years in current department or agency	11	89	296
2019	More than 20 years in current department or agency	12	88	105
2018	Less than 3 years in current department or agency	13	87	91
2018	3 to 10 years in current department or agency	15	85	304
2018	11 to 20 years in current department or agency	9	91	255
2018	More than 20 years in current department or agency	15	85	91

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	122
2019	3 to 10 years in current department or agency	40	60	253
2019	11 to 20 years in current department or agency	36	64	296
2019	More than 20 years in current department or agency	36	64	105
2018	Less than 3 years in current department or agency	28	72	91
2018	3 to 10 years in current department or agency	30	70	304
2018	11 to 20 years in current department or agency	31	69	255
2018	More than 20 years in current department or agency	41	59	91

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	122
2019	3 to 10 years in current department or agency	13	87	253
2019	11 to 20 years in current department or agency	9	91	296
2019	More than 20 years in current department or agency	14	86	105
2018	Less than 3 years in current department or agency	13	87	91
2018	3 to 10 years in current department or agency	14	86	304
2018	11 to 20 years in current department or agency	8	92	255
2018	More than 20 years in current department or agency	16	84	91

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	122
2019	3 to 10 years in current department or agency	52	48	253
2019	11 to 20 years in current department or agency	52	48	296
2019	More than 20 years in current department or agency	47	53	105
2018	Less than 3 years in current department or agency	49	51	91
2018	3 to 10 years in current department or agency	46	54	304
2018	11 to 20 years in current department or agency	41	59	255
2018	More than 20 years in current department or agency	56	44	91

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	253
2019	11 to 20 years in current department or agency	3	97	296
2018	3 to 10 years in current department or agency	3	97	304

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	62	38	122
2019	3 to 10 years in current department or agency	68	32	253
2019	11 to 20 years in current department or agency	72	28	296
2019	More than 20 years in current department or agency	66	34	105
2018	Less than 3 years in current department or agency	68	32	91
2018	3 to 10 years in current department or agency	65	35	304
2018	11 to 20 years in current department or agency	67	33	255
2018	More than 20 years in current department or agency	72	28	91

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	253
2019	11 to 20 years in current department or agency	5	95	296
2018	3 to 10 years in current department or agency	4	96	304
2018	11 to 20 years in current department or agency	3	97	255

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	122
2019	3 to 10 years in current department or agency	10	90	253
2019	11 to 20 years in current department or agency	11	89	296
2019	More than 20 years in current department or agency	14	86	105
2018	Less than 3 years in current department or agency	11	89	91
2018	3 to 10 years in current department or agency	18	82	304
2018	11 to 20 years in current department or agency	11	89	255
2018	More than 20 years in current department or agency	10	90	91

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	1470
2019	3 to 10 years in current department or agency	22	78	2751
2019	11 to 20 years in current department or agency	24	76	2513
2019	More than 20 years in current department or agency	22	78	1117

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	21	23	7	5	17	7	54	16	1476
2019	3 to 10 years in current department or agency	12	20	28	9	14	14	3	39	28	2760
2019	11 to 20 years in current department or agency	10	18	28	12	16	13	3	33	34	2519
2019	More than 20 years in current department or agency	12	26	27	9	14	12	2	43	26	1124
2018	Less than 3 years in current department or agency	21	21	24	5	5	19	5	56	13	1439
2018	3 to 10 years in current department or agency	9	21	30	11	16	11	2	34	31	2701
2018	11 to 20 years in current department or agency	8	22	32	10	16	11	1	35	30	2052
2018	More than 20 years in current department or agency	11	24	32	9	14	8	1	39	26	910
2017	Less than 3 years in current department or agency	19	21	18	5	4	25	7	60	13	1431
2017	3 to 10 years in current department or agency	10	21	27	8	12	17	5	40	26	3663
2017	11 to 20 years in current department or agency	9	21	30	9	14	14	3	36	28	2430
2017	More than 20 years in current department or agency	12	25	27	9	12	12	3	43	25	1063
2014	Less than 3 years in current department or agency	17	19	21	5	4	26	7	54	15	1706
2014	3 to 10 years in current department or agency	12	22	27	9	7	20	4	44	21	5165
2014	11 to 20 years in current department or agency	11	23	28	9	11	15	3	42	24	2757
2014	More than 20 years in current department or agency	13	27	26	9	9	14	2	48	21	1154

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	30	19	7	4	6	1	68	12	1473
2019	3 to 10 years in current department or agency	19	28	24	9	13	6	1	51	24	2758
2019	11 to 20 years in current department or agency	16	26	25	12	15	5	1	46	28	2518
2019	More than 20 years in current department or agency	20	31	24	9	12	4	0	53	22	1119
2018	Less than 3 years in current department or agency	32	30	18	6	5	7	1	68	12	1441
2018	3 to 10 years in current department or agency	14	30	26	11	15	4	1	46	27	2695
2018	11 to 20 years in current department or agency	14	30	27	11	15	4	0	46	27	2052
2018	More than 20 years in current department or agency	18	31	26	10	11	3	0	51	22	910
2017	Less than 3 years in current department or agency	33	29	17	5	4	11	2	71	10	1428
2017	3 to 10 years in current department or agency	15	30	25	9	11	9	2	50	22	3656
2017	11 to 20 years in current department or agency	14	30	25	10	13	6	1	48	25	2423
2017	More than 20 years in current department or agency	18	32	23	10	11	5	1	53	22	1062
2014	Less than 3 years in current department or agency	28	28	19	6	4	13	2	65	12	1705
2014	3 to 10 years in current department or agency	17	31	25	9	7	9	1	54	18	5154
2014	11 to 20 years in current department or agency	16	31	24	9	11	7	1	52	22	2753
2014	More than 20 years in current department or agency	18	34	22	9	8	8	1	57	19	1153

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	21	21	18	25	0	0	36	43	1472
2019	3 to 10 years in current department or agency	10	19	19	17	33	0	1	29	51	2769
2019	11 to 20 years in current department or agency	15	20	21	15	28	0	1	35	43	2526
2019	More than 20 years in current department or agency	18	24	21	12	24	0	1	43	37	1126
2018	Less than 3 years in current department or agency	14	20	21	17	26	1	1	35	44	1453
2018	3 to 10 years in current department or agency	9	15	18	18	39	0	1	24	58	2701
2018	11 to 20 years in current department or agency	12	17	21	17	32	0	1	29	49	2060
2018	More than 20 years in current department or agency	17	20	21	14	27	0	1	37	42	915
2017	Less than 3 years in current department or agency	12	17	19	19	32	1	1	29	52	1433
2017	3 to 10 years in current department or agency	12	16	15	18	37	0	1	29	56	3664
2017	11 to 20 years in current department or agency	15	18	17	16	32	1	1	33	49	2422
2017	More than 20 years in current department or agency	18	20	17	16	26	1	2	39	43	1065

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	29	23	14	10	0	0	52	24	1477
2019	3 to 10 years in current department or agency	17	28	26	14	13	0	1	46	28	2765
2019	11 to 20 years in current department or agency	14	25	27	17	15	0	1	40	32	2526
2019	More than 20 years in current department or agency	16	25	27	16	15	0	1	41	31	1130
2018	Less than 3 years in current department or agency	23	28	27	13	9	0	0	51	22	1448
2018	3 to 10 years in current department or agency	17	26	29	16	12	0	1	43	28	2704
2018	11 to 20 years in current department or agency	12	25	31	17	13	0	2	38	30	2062
2018	More than 20 years in current department or agency	15	22	28	18	16	0	1	37	35	912
2017	Less than 3 years in current department or agency	25	29	23	14	7	1	1	55	21	1429
2017	3 to 10 years in current department or agency	17	27	28	15	12	0	1	44	27	3656
2017	11 to 20 years in current department or agency	16	23	28	16	16	0	2	39	32	2421
2017	More than 20 years in current department or agency	14	26	25	20	14	0	1	40	34	1059

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	33	17	9	6	0	1	68	15	1473
2019	3 to 10 years in current department or agency	25	32	22	10	8	0	3	59	18	2743
2019	11 to 20 years in current department or agency	20	31	25	11	10	0	2	53	22	2501
2019	More than 20 years in current department or agency	18	29	26	12	12	0	2	49	25	1117
2018	Less than 3 years in current department or agency	34	31	20	9	5	1	1	66	14	1439
2018	3 to 10 years in current department or agency	22	31	25	12	8	1	2	54	20	2683
2018	11 to 20 years in current department or agency	17	30	27	14	9	0	2	48	24	2040
2018	More than 20 years in current department or agency	16	27	30	15	10	0	1	44	26	911
2017	Less than 3 years in current department or agency	38	29	18	9	4	1	2	69	13	1431
2017	3 to 10 years in current department or agency	24	30	23	11	9	0	3	56	20	3656
2017	11 to 20 years in current department or agency	19	27	25	14	11	1	4	49	25	2409
2017	More than 20 years in current department or agency	15	33	23	16	10	1	2	50	27	1059

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	21	20	17	19	0	1	43	36	1473
2019	3 to 10 years in current department or agency	13	19	22	19	25	0	1	32	45	2755
2019	11 to 20 years in current department or agency	11	19	22	20	27	0	1	30	48	2515
2019	More than 20 years in current department or agency	9	22	23	19	26	0	1	31	45	1121
2018	Less than 3 years in current department or agency	22	24	21	15	16	1	1	47	32	1447
2018	3 to 10 years in current department or agency	12	20	22	20	25	0	1	33	45	2691
2018	11 to 20 years in current department or agency	10	19	23	22	25	0	1	29	47	2055
2018	More than 20 years in current department or agency	13	18	22	19	28	0	1	31	47	908
2017	Less than 3 years in current department or agency	27	24	21	14	12	1	2	52	27	1434
2017	3 to 10 years in current department or agency	15	22	24	18	20	0	2	37	38	3659
2017	11 to 20 years in current department or agency	12	21	24	19	21	1	2	34	41	2420
2017	More than 20 years in current department or agency	13	23	25	19	18	1	1	37	38	1058

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	23	11	6	7	0	5	75	14	1470
2019	3 to 10 years in current department or agency	38	23	16	7	11	1	4	64	19	2752
2019	11 to 20 years in current department or agency	35	24	17	9	11	0	4	62	21	2514
2019	More than 20 years in current department or agency	34	22	16	11	10	0	6	60	22	1127
2018	Less than 3 years in current department or agency	50	22	11	6	5	1	5	76	12	1447
2018	3 to 10 years in current department or agency	36	25	17	8	10	0	5	64	19	2692
2018	11 to 20 years in current department or agency	33	24	19	9	9	0	6	61	19	2048
2018	More than 20 years in current department or agency	36	21	18	9	9	0	7	62	19	911
2017	Less than 3 years in current department or agency	51	21	10	5	3	1	9	80	9	1430
2017	3 to 10 years in current department or agency	38	26	15	7	6	1	7	69	14	3656
2017	11 to 20 years in current department or agency	35	26	16	8	7	1	7	66	17	2414
2017	More than 20 years in current department or agency	32	27	16	10	7	0	9	64	18	1060

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	31	17	9	10	0	64	19	1472
2019	3 to 10 years in current department or agency	25	26	23	11	14	1	51	25	2756
2019	11 to 20 years in current department or agency	20	27	24	12	16	1	47	28	2515
2019	More than 20 years in current department or agency	26	26	23	12	11	1	53	24	1127
2018	Less than 3 years in current department or agency	34	26	21	10	7	1	61	18	1446
2018	3 to 10 years in current department or agency	21	24	24	14	17	1	45	31	2695
2018	11 to 20 years in current department or agency	18	25	27	14	15	1	43	30	2055
2018	More than 20 years in current department or agency	23	25	23	14	15	1	48	29	910
2017	Less than 3 years in current department or agency	36	30	20	9	5	1	66	14	1428
2017	3 to 10 years in current department or agency	21	28	24	14	11	1	50	25	3652
2017	11 to 20 years in current department or agency	17	27	26	16	13	1	45	29	2416
2017	More than 20 years in current department or agency	21	33	24	10	10	1	55	21	1060

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	34	19	8	5	1	1	67	14	1475
2019	3 to 10 years in current department or agency	19	28	25	13	13	1	1	48	27	2759
2019	11 to 20 years in current department or agency	14	30	26	15	14	0	0	44	29	2515
2019	More than 20 years in current department or agency	17	34	24	13	12	0	0	51	24	1127
2018	Less than 3 years in current department or agency	31	31	21	8	5	2	2	65	14	1451
2018	3 to 10 years in current department or agency	17	28	26	15	14	0	1	45	29	2695
2018	11 to 20 years in current department or agency	12	29	29	15	14	1	1	41	30	2055
2018	More than 20 years in current department or agency	15	29	25	15	14	0	1	45	30	909
2017	Less than 3 years in current department or agency	37	30	18	7	4	1	2	70	11	1427
2017	3 to 10 years in current department or agency	17	28	26	15	12	1	1	46	27	3647
2017	11 to 20 years in current department or agency	13	28	27	18	12	1	1	42	31	2411
2017	More than 20 years in current department or agency	16	30	23	16	13	1	1	48	29	1061

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	33	20	11	7	0	0	62	18	1471
2019	3 to 10 years in current department or agency	15	28	25	16	14	1	1	44	31	2757
2019	11 to 20 years in current department or agency	11	26	27	19	15	0	1	38	35	2515
2019	More than 20 years in current department or agency	13	27	27	16	15	0	1	41	32	1123
2018	Less than 3 years in current department or agency	28	32	22	11	6	1	1	60	17	1451
2018	3 to 10 years in current department or agency	13	27	27	17	14	0	1	41	31	2696
2018	11 to 20 years in current department or agency	11	24	28	18	18	0	1	35	36	2055
2018	More than 20 years in current department or agency	11	27	23	22	16	1	1	38	39	909
2017	Less than 3 years in current department or agency	33	32	18	9	5	2	2	66	15	1425
2017	3 to 10 years in current department or agency	15	28	26	17	13	1	1	43	30	3652
2017	11 to 20 years in current department or agency	11	26	26	20	15	1	1	37	36	2416
2017	More than 20 years in current department or agency	11	27	26	19	16	0	1	38	35	1060

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	31	17	10	6	0	0	66	16	1468
2019	3 to 10 years in current department or agency	22	29	22	12	14	1	1	51	26	2753
2019	11 to 20 years in current department or agency	18	29	25	14	13	1	1	48	27	2508
2019	More than 20 years in current department or agency	22	31	24	12	10	0	0	53	23	1126
2018	Less than 3 years in current department or agency	32	29	20	10	7	1	1	62	17	1446
2018	3 to 10 years in current department or agency	19	28	24	14	14	0	1	47	28	2692
2018	11 to 20 years in current department or agency	15	30	26	15	14	0	1	45	29	2045
2018	More than 20 years in current department or agency	19	31	22	18	11	0	1	50	28	907
2017	Less than 3 years in current department or agency	35	31	17	9	5	1	1	68	15	1426
2017	3 to 10 years in current department or agency	21	29	22	14	12	0	1	50	27	3650
2017	11 to 20 years in current department or agency	17	29	24	15	13	1	1	47	29	2417
2017	More than 20 years in current department or agency	17	32	21	17	11	1	1	50	28	1060

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	26	16	8	7	1	1	69	15	1472
2019	3 to 10 years in current department or agency	25	25	19	13	17	0	1	51	30	2753
2019	11 to 20 years in current department or agency	23	25	21	13	18	0	0	48	31	2513
2019	More than 20 years in current department or agency	28	28	17	13	14	0	0	56	27	1123

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	31	18	9	5	1	1	67	15	1470
2019	3 to 10 years in current department or agency	29	31	23	9	7	1	1	60	17	2744
2019	11 to 20 years in current department or agency	21	31	25	12	10	0	1	53	23	2506
2019	More than 20 years in current department or agency	20	30	23	14	12	0	1	51	26	1117
2018	Less than 3 years in current department or agency	30	32	21	10	6	0	1	62	17	1446
2018	3 to 10 years in current department or agency	24	34	23	10	8	0	1	58	19	2683
2018	11 to 20 years in current department or agency	19	30	25	14	12	0	1	49	26	2049
2018	More than 20 years in current department or agency	19	27	22	18	13	0	1	47	31	900
2017	Less than 3 years in current department or agency	33	32	18	9	5	1	1	67	15	1423
2017	3 to 10 years in current department or agency	25	32	22	11	7	1	2	58	19	3642
2017	11 to 20 years in current department or agency	20	29	24	13	11	1	2	50	25	2410
2017	More than 20 years in current department or agency	15	31	22	16	14	1	1	46	31	1053

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	27	14	6	6	1	74	12	1469
2019	3 to 10 years in current department or agency	32	26	20	10	11	1	59	21	2749
2019	11 to 20 years in current department or agency	28	27	21	10	12	1	56	22	2506
2019	More than 20 years in current department or agency	33	27	20	8	10	1	61	19	1122
2018	Less than 3 years in current department or agency	48	25	14	7	4	1	74	11	1446
2018	3 to 10 years in current department or agency	32	28	20	11	9	0	60	20	2678
2018	11 to 20 years in current department or agency	29	29	20	11	10	1	58	22	2046
2018	More than 20 years in current department or agency	32	28	18	11	10	1	61	21	901
2017	Less than 3 years in current department or agency	50	26	13	6	3	1	77	10	1435
2017	3 to 10 years in current department or agency	33	27	21	11	7	1	60	19	3662
2017	11 to 20 years in current department or agency	28	28	21	12	10	1	57	22	2426
2017	More than 20 years in current department or agency	35	27	18	10	8	1	63	19	1060

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	7	3	2	1	4	88	5	1465
2019	3 to 10 years in current department or agency	56	19	9	4	7	1	5	80	11	2746
2019	11 to 20 years in current department or agency	54	17	10	4	8	1	6	77	13	2492
2019	More than 20 years in current department or agency	54	17	11	5	8	1	5	75	13	1123
2018	Less than 3 years in current department or agency	66	17	7	3	3	1	3	87	6	1444
2018	3 to 10 years in current department or agency	52	20	12	5	7	1	3	76	12	2686
2018	11 to 20 years in current department or agency	49	24	11	5	7	1	4	76	12	2051
2018	More than 20 years in current department or agency	50	21	12	6	8	1	3	74	14	903

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	17	9	6	4	1	1	81	10	1471
2019	3 to 10 years in current department or agency	51	18	12	7	8	1	2	72	16	2752
2019	11 to 20 years in current department or agency	44	20	14	9	12	1	1	65	21	2517
2019	More than 20 years in current department or agency	48	21	12	8	9	0	1	71	17	1124
2018	Less than 3 years in current department or agency	61	18	8	5	5	1	2	82	10	1451
2018	3 to 10 years in current department or agency	42	20	15	9	11	1	2	64	21	2691
2018	11 to 20 years in current department or agency	40	22	16	9	12	1	1	63	21	2047
2018	More than 20 years in current department or agency	45	18	16	8	10	1	2	65	18	909
2017	Less than 3 years in current department or agency	69	14	7	4	4	1	2	85	8	1434
2017	3 to 10 years in current department or agency	46	22	12	9	9	1	2	69	18	3661
2017	11 to 20 years in current department or agency	42	24	14	10	8	1	2	67	18	2424
2017	More than 20 years in current department or agency	46	24	13	7	7	0	2	71	15	1062

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	10	5	3	0	1	81	8	1470
2019	3 to 10 years in current department or agency	39	33	15	6	6	0	1	73	12	2741
2019	11 to 20 years in current department or agency	35	34	17	6	7	0	1	70	13	2506
2019	More than 20 years in current department or agency	41	33	15	6	4	0	1	75	10	1119
2018	Less than 3 years in current department or agency	48	31	11	5	4	0	1	80	9	1442
2018	3 to 10 years in current department or agency	34	32	18	8	7	0	1	66	15	2699
2018	11 to 20 years in current department or agency	33	34	18	8	6	0	1	67	15	2055
2018	More than 20 years in current department or agency	36	32	16	8	7	0	2	69	15	910
2017	Less than 3 years in current department or agency	54	26	9	5	4	1	2	82	9	1430
2017	3 to 10 years in current department or agency	34	35	16	8	6	0	1	70	14	3661
2017	11 to 20 years in current department or agency	33	34	17	9	5	1	1	68	15	2422
2017	More than 20 years in current department or agency	35	35	17	6	5	0	2	71	12	1061

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	19	9	6	5	0	1	80	11	1467
2019	3 to 10 years in current department or agency	42	22	15	9	10	1	1	65	20	2733
2019	11 to 20 years in current department or agency	35	26	16	9	14	0	1	61	23	2505
2019	More than 20 years in current department or agency	39	27	14	9	10	0	1	67	19	1122
2018	Less than 3 years in current department or agency	57	22	11	4	5	0	1	80	9	1444
2018	3 to 10 years in current department or agency	33	24	16	10	15	0	1	58	26	2692
2018	11 to 20 years in current department or agency	30	24	19	12	14	0	1	54	26	2050
2018	More than 20 years in current department or agency	35	28	15	8	13	0	1	64	21	900
2017	Less than 3 years in current department or agency	62	18	8	4	4	1	2	83	9	1428
2017	3 to 10 years in current department or agency	38	25	16	10	10	0	1	64	20	3658
2017	11 to 20 years in current department or agency	34	27	15	11	11	0	1	62	22	2424
2017	More than 20 years in current department or agency	36	26	15	10	11	0	1	63	22	1064

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	11	4	2	1	0	22	91	3	1464
2019	3 to 10 years in current department or agency	52	13	6	2	2	1	23	86	6	2727
2019	11 to 20 years in current department or agency	45	16	9	3	3	0	22	80	8	2491
2019	More than 20 years in current department or agency	42	19	12	4	3	0	19	76	9	1111
2018	Less than 3 years in current department or agency	59	10	3	1	1	0	25	93	2	1432
2018	3 to 10 years in current department or agency	48	14	7	2	2	0	27	85	6	2670
2018	11 to 20 years in current department or agency	43	16	10	4	4	0	24	77	10	2032
2018	More than 20 years in current department or agency	36	21	11	7	3	0	22	73	12	905
2017	Less than 3 years in current department or agency	59	10	4	2	1	0	24	91	3	1431
2017	3 to 10 years in current department or agency	46	15	7	3	2	1	27	84	6	3652
2017	11 to 20 years in current department or agency	41	17	10	3	2	1	25	79	8	2420
2017	More than 20 years in current department or agency	41	22	10	4	3	1	19	79	9	1059

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	20	8	2	1	1	3	88	4	1469
2019	3 to 10 years in current department or agency	57	22	9	3	3	1	5	84	6	2736
2019	11 to 20 years in current department or agency	55	23	10	3	3	1	5	83	6	2497
2019	More than 20 years in current department or agency	55	27	9	4	2	0	3	85	6	1116
2018	Less than 3 years in current department or agency	63	20	8	1	1	1	6	89	3	1441
2018	3 to 10 years in current department or agency	54	23	11	3	3	1	6	82	6	2682
2018	11 to 20 years in current department or agency	52	24	12	3	3	0	6	81	6	2038
2018	More than 20 years in current department or agency	55	23	10	4	3	0	4	82	7	904
2017	Less than 3 years in current department or agency	66	17	7	2	1	1	6	89	4	1426
2017	3 to 10 years in current department or agency	53	24	9	3	3	1	7	84	6	3631
2017	11 to 20 years in current department or agency	52	25	9	3	3	1	7	84	6	2404
2017	More than 20 years in current department or agency	53	26	9	3	2	1	6	85	5	1053

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	15	8	5	8	1	2	78	14	1469
2019	3 to 10 years in current department or agency	70	14	4	3	4	1	3	88	7	2744
2019	11 to 20 years in current department or agency	73	14	5	2	2	0	4	91	4	2510
2019	More than 20 years in current department or agency	78	11	4	1	2	1	3	93	3	1121
2018	Less than 3 years in current department or agency	50	17	10	7	13	0	3	69	21	1445
2018	3 to 10 years in current department or agency	64	16	7	3	5	0	4	84	9	2696
2018	11 to 20 years in current department or agency	69	16	6	2	2	0	5	89	5	2044
2018	More than 20 years in current department or agency	75	14	3	1	2	0	5	94	3	910
2017	Less than 3 years in current department or agency	49	15	11	10	11	1	3	66	22	1435
2017	3 to 10 years in current department or agency	61	18	6	4	5	0	5	84	10	3664
2017	11 to 20 years in current department or agency	69	16	6	1	2	1	5	90	4	2422
2017	More than 20 years in current department or agency	72	14	5	1	2	1	5	91	3	1065

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	29	10	3	2	0	1	85	5	1464
2019	3 to 10 years in current department or agency	51	29	12	4	2	1	2	82	6	2731
2019	11 to 20 years in current department or agency	47	30	15	4	2	1	2	79	6	2503
2019	More than 20 years in current department or agency	49	28	14	3	4	0	2	79	7	1118
2018	Less than 3 years in current department or agency	51	30	11	3	2	0	2	83	6	1443
2018	3 to 10 years in current department or agency	44	30	16	6	3	0	1	75	9	2680
2018	11 to 20 years in current department or agency	45	31	15	4	3	0	2	78	7	2044
2018	More than 20 years in current department or agency	50	29	13	4	2	0	3	81	6	906
2017	Less than 3 years in current department or agency	54	28	11	3	1	0	2	84	4	1435
2017	3 to 10 years in current department or agency	45	33	13	4	3	0	2	80	7	3659
2017	11 to 20 years in current department or agency	44	31	15	4	2	0	3	78	7	2423
2017	More than 20 years in current department or agency	47	29	14	4	3	0	3	78	8	1061

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	35	33	12	5	0	50	18	1474
2019	3 to 10 years in current department or agency	9	26	38	18	10	0	34	28	2767
2019	11 to 20 years in current department or agency	7	21	38	21	13	0	28	34	2526
2019	More than 20 years in current department or agency	8	24	39	18	10	0	32	29	1130
2018	Less than 3 years in current department or agency	14	34	34	13	5	0	48	18	1449
2018	3 to 10 years in current department or agency	7	21	38	22	12	0	28	33	2703
2018	11 to 20 years in current department or agency	6	21	38	21	14	0	27	35	2056
2018	More than 20 years in current department or agency	6	20	39	21	13	0	27	34	914
2017	Less than 3 years in current department or agency	14	33	36	10	6	0	48	16	1435
2017	3 to 10 years in current department or agency	6	22	40	19	12	0	28	32	3666
2017	11 to 20 years in current department or agency	5	18	40	22	14	0	23	36	2432
2017	More than 20 years in current department or agency	7	19	39	21	14	1	26	35	1063

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	18	38	21	9	0	0	31	31	1459
2019	3 to 10 years in current department or agency	17	25	38	15	5	0	0	20	42	2741
2019	11 to 20 years in current department or agency	20	29	36	11	4	0	0	15	49	2495
2019	More than 20 years in current department or agency	18	28	37	13	4	0	0	17	46	1115
2018	Less than 3 years in current department or agency	11	18	38	22	11	0	0	33	29	1447
2018	3 to 10 years in current department or agency	19	27	36	13	5	0	0	17	47	2689
2018	11 to 20 years in current department or agency	20	28	37	12	3	0	0	15	48	2038
2018	More than 20 years in current department or agency	17	33	35	10	5	0	0	15	50	904
2017	Less than 3 years in current department or agency	7	19	39	22	12	1	1	35	26	1429
2017	3 to 10 years in current department or agency	14	26	40	14	5	0	0	19	41	3652
2017	11 to 20 years in current department or agency	16	30	38	11	4	0	0	15	46	2424
2017	More than 20 years in current department or agency	16	32	35	11	5	0	1	17	48	1060

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	42	14	11	5	1	70	16	1471
2019	3 to 10 years in current department or agency	16	40	19	14	11	1	56	25	2751
2019	11 to 20 years in current department or agency	14	39	19	15	13	1	53	28	2523
2019	More than 20 years in current department or agency	18	43	18	12	9	0	61	21	1126
2018	Less than 3 years in current department or agency	26	42	16	9	5	2	70	14	1448
2018	3 to 10 years in current department or agency	14	40	18	15	13	1	55	28	2694
2018	11 to 20 years in current department or agency	12	41	20	16	11	1	53	27	2051
2018	More than 20 years in current department or agency	18	43	18	11	10	1	61	21	911
2017	Less than 3 years in current department or agency	24	39	16	9	6	6	67	16	1434
2017	3 to 10 years in current department or agency	14	40	18	14	13	1	55	27	3662
2017	11 to 20 years in current department or agency	13	40	18	14	14	2	53	29	2425
2017	More than 20 years in current department or agency	17	39	17	11	14	2	57	25	1064

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	28	19	18	15	1	48	33	1474
2019	3 to 10 years in current department or agency	9	21	17	22	31	1	30	54	2764
2019	11 to 20 years in current department or agency	7	18	15	22	36	1	25	59	2519
2019	More than 20 years in current department or agency	9	24	16	23	28	0	33	52	1122
2018	Less than 3 years in current department or agency	21	32	17	16	14	1	53	30	1449
2018	3 to 10 years in current department or agency	8	21	15	21	35	1	29	56	2699
2018	11 to 20 years in current department or agency	6	21	15	21	36	0	27	58	2066
2018	More than 20 years in current department or agency	10	24	14	22	30	0	34	52	909
2017	Less than 3 years in current department or agency	17	35	18	15	13	2	53	29	1432
2017	3 to 10 years in current department or agency	7	22	16	21	34	1	29	55	3666
2017	11 to 20 years in current department or agency	5	19	16	23	37	1	24	60	2428
2017	More than 20 years in current department or agency	7	26	14	19	31	1	34	51	1060

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	1475
2019	3 to 10 years in current department or agency	23	77	2759
2019	11 to 20 years in current department or agency	24	76	2521
2019	More than 20 years in current department or agency	27	73	1127
2017	Less than 3 years in current department or agency	16	84	1434
2017	3 to 10 years in current department or agency	23	77	3655
2017	11 to 20 years in current department or agency	25	75	2425
2017	More than 20 years in current department or agency	23	77	1064
2014	Less than 3 years in current department or agency	16	84	1702
2014	3 to 10 years in current department or agency	18	82	5158
2014	11 to 20 years in current department or agency	21	79	2757
2014	More than 20 years in current department or agency	18	82	1152

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	78	22	270
2019	3 to 10 years in current department or agency	78	22	610
2019	11 to 20 years in current department or agency	75	25	569
2019	More than 20 years in current department or agency	81	19	257
2017	Less than 3 years in current department or agency	73	27	217
2017	3 to 10 years in current department or agency	77	23	781
2017	11 to 20 years in current department or agency	74	26	562
2017	More than 20 years in current department or agency	75	25	218
2014	Less than 3 years in current department or agency	72	28	254
2014	3 to 10 years in current department or agency	75	25	931
2014	11 to 20 years in current department or agency	74	26	539
2014	More than 20 years in current department or agency	71	29	191

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	30	7	11	6	1	1	76	17	205
2019	3 to 10 years in current department or agency	40	32	9	12	7	0	0	72	19	477
2019	11 to 20 years in current department or agency	39	31	11	12	7	0	0	70	19	419
2019	More than 20 years in current department or agency	40	34	6	13	7	1	0	75	19	204
2017	Less than 3 years in current department or agency	40	38	5	10	3	3	1	81	14	162
2017	3 to 10 years in current department or agency	38	39	8	8	6	0	1	78	14	614
2017	11 to 20 years in current department or agency	37	41	7	10	4	0	0	78	15	421
2017	More than 20 years in current department or agency	39	33	6	12	9	2	0	73	21	160
2014	Less than 3 years in current department or agency	45	29	10	8	6	0	1	76	14	183
2014	3 to 10 years in current department or agency	42	36	8	8	5	0	0	79	13	692
2014	11 to 20 years in current department or agency	43	35	5	10	6	0	0	78	16	395
2014	More than 20 years in current department or agency	37	34	7	16	5	1	1	72	21	134

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	27	26	13	19	1	0	14	86	1467
2019	3 to 10 years in current department or agency	10	24	26	17	21	1	0	10	90	2751
2019	11 to 20 years in current department or agency	17	29	24	13	16	1	0	17	83	2514
2019	More than 20 years in current department or agency	25	27	22	11	14	1	1	25	75	1121
2018	Less than 3 years in current department or agency	18	22	24	13	19	2	1	18	82	1450
2018	3 to 10 years in current department or agency	14	21	23	15	25	1	0	14	86	2704
2018	11 to 20 years in current department or agency	19	25	25	15	15	1	0	19	81	2062
2018	More than 20 years in current department or agency	27	24	21	13	14	1	0	27	73	910
2017	Less than 3 years in current department or agency	12	20	23	18	23	3	1	13	87	1435
2017	3 to 10 years in current department or agency	20	22	21	13	22	2	0	20	80	3668
2017	11 to 20 years in current department or agency	28	24	19	11	15	3	1	29	71	2429
2017	More than 20 years in current department or agency	34	24	17	9	12	4	0	35	65	1064

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	74	26	1260
2019	3 to 10 years in current department or agency	65	35	2441
2019	11 to 20 years in current department or agency	60	40	2057
2019	More than 20 years in current department or agency	61	39	823

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	1242
2019	3 to 10 years in current department or agency	30	70	2384
2019	11 to 20 years in current department or agency	33	67	2021
2019	More than 20 years in current department or agency	34	66	791
2018	Less than 3 years in current department or agency	27	73	1155
2018	3 to 10 years in current department or agency	22	78	2285
2018	11 to 20 years in current department or agency	26	74	1596
2018	More than 20 years in current department or agency	26	74	643

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	21	19	19	25	2	5	33	47	1232
2019	3 to 10 years in current department or agency	5	15	19	18	37	1	6	21	59	2389
2019	11 to 20 years in current department or agency	4	14	20	18	36	1	7	19	59	2020
2019	More than 20 years in current department or agency	5	13	17	19	34	2	10	20	60	795
2018	Less than 3 years in current department or agency	10	20	19	17	27	2	5	32	47	1157
2018	3 to 10 years in current department or agency	5	13	17	17	42	1	6	19	63	2288
2018	11 to 20 years in current department or agency	4	15	17	17	39	2	7	21	60	1604
2018	More than 20 years in current department or agency	3	15	18	19	35	2	8	20	60	649
2017	Less than 3 years in current department or agency	12	23	15	16	26	3	6	38	45	1200
2017	3 to 10 years in current department or agency	5	15	15	16	39	2	8	22	61	2805
2017	11 to 20 years in current department or agency	5	17	16	18	35	2	8	24	58	1638
2017	More than 20 years in current department or agency	6	16	16	19	30	3	11	25	57	652

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	14	16	21	39	2	3	20	63	1233
2019	3 to 10 years in current department or agency	3	8	16	19	49	1	5	12	71	2382
2019	11 to 20 years in current department or agency	2	8	17	19	46	1	7	11	71	2017
2019	More than 20 years in current department or agency	3	8	15	20	45	2	8	12	72	793
2018	Less than 3 years in current department or agency	5	12	16	19	43	1	4	18	65	1157
2018	3 to 10 years in current department or agency	2	7	12	14	59	1	4	9	78	2290
2018	11 to 20 years in current department or agency	2	9	15	16	51	2	6	11	73	1605
2018	More than 20 years in current department or agency	1	6	16	19	47	3	7	9	73	647
2017	Less than 3 years in current department or agency	3	10	12	17	51	2	5	14	73	1200
2017	3 to 10 years in current department or agency	1	6	11	13	60	2	7	8	80	2808
2017	11 to 20 years in current department or agency	2	6	12	15	55	2	8	9	78	1637
2017	More than 20 years in current department or agency	1	8	14	16	49	3	10	10	74	651

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	19	20	12	15	1	4	50	29	1440
2019	3 to 10 years in current department or agency	21	16	17	15	27	1	4	38	44	2710
2019	11 to 20 years in current department or agency	23	14	18	14	26	1	5	39	42	2480
2019	More than 20 years in current department or agency	29	14	15	13	22	1	7	46	38	1093
2018	Less than 3 years in current department or agency	32	16	14	11	16	2	8	54	30	1445
2018	3 to 10 years in current department or agency	23	13	16	14	29	0	5	38	45	2704
2018	11 to 20 years in current department or agency	25	14	15	14	27	1	5	41	44	2053
2018	More than 20 years in current department or agency	32	11	13	12	24	0	7	47	38	904

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment