2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	15	56	5	20	3	0	71	23	146
2019	PS-02	6	61	6	22	6	0	67	28	18
2019	PS-03	16	53	6	21	4	0	69	25	80
2019	PS-04	14	64	6	14	3	0	78	17	36
2017	PS	16	58	5	14	7	0	74	21	176
2017	PS-02	14	48	10	19	10	0	62	29	21
2017	PS-03	13	63	3	15	6	0	76	21	105
2017	PS-04	23	56	9	9	2	0	79	12	43
2014	PS	15	55	6	18	5	1	71	23	208
2014	PS-02	4	68	0	16	12	0	72	28	25
2014	PS-03	14	55	8	18	4	1	70	22	124
2014	PS-04	23	46	6	23	2	0	69	25	52
2011	PS	27	47	5	14	7	0	74	21	209
2011	PS-02	19	42	6	19	13	0	61	32	31
2011	PS-03	27	50	5	13	6	0	77	18	126
2011	PS-04	31	43	5	14	7	0	74	21	42
2008	PS	19	59	4	12	7	0	77	19	181
2008	PS-02	22	67	0	11	0	0	89	11	27
2008	PS-03	20	55	4	13	8	0	75	21	108
2008	PS-04	14	59	10	3	14	0	72	17	29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	69	24	1	4	3	0	0	92	7	144
2019	PS-02	89	6	6	0	0	0	0	94	0	18
2019	PS-03	70	24	0	4	3	0	0	94	6	79
2019	PS-04	53	36	0	8	3	0	0	89	11	36
2017	PS	74	15	4	3	3	0	0	90	6	176
2017	PS-02	86	10	5	0	0	0	0	95	0	21
2017	PS-03	76	16	2	3	3	0	0	92	6	105
2017	PS-04	63	19	9	2	7	0	0	81	9	43
2014	PS	66	18	2	8	4	0	2	86	12	208
2014	PS-02	84	4	4	4	4	0	0	88	8	25
2014	PS-03	62	20	2	9	4	1	2	85	13	124
2014	PS-04	63	21	4	8	2	0	2	86	10	52
2011	PS	69	18	3	6	3	0	0	88	9	209
2011	PS-02	84	3	6	6	0	0	0	87	6	31
2011	PS-03	68	21	2	5	3	0	1	90	8	126
2011	PS-04	60	21	7	7	5	0	0	81	12	42
2008	PS	77	12	2	6	2	0	1	90	8	180
2008	PS-02	89	7	0	4	0	0	0	96	4	27
2008	PS-03	77	14	3	4	2	0	1	92	6	108
2008	PS-04	75	14	4	4	4	0	0	89	7	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	23	44	8	16	8	1	68	24	145
2019	PS-02	17	33	11	22	11	6	53	35	18
2019	PS-03	21	44	10	19	6	0	65	25	80
2019	PS-04	34	49	3	6	9	0	83	14	35
2017	PS	24	47	9	10	10	0	70	20	176
2017	PS-02	19	57	10	10	5	0	76	14	21
2017	PS-03	23	45	9	13	10	0	68	24	105
2017	PS-04	30	47	9	2	12	0	77	14	43
2014	PS	24	38	8	14	15	1	63	29	208
2014	PS-02	8	52	8	16	16	0	60	32	25
2014	PS-03	22	39	8	13	16	2	62	30	124
2014	PS-04	37	29	8	15	12	0	65	27	52
2011	PS	24	39	11	14	13	0	63	27	209
2011	PS-02	23	48	6	10	13	0	71	23	31
2011	PS-03	23	39	9	18	11	0	62	29	126
2011	PS-04	26	26	19	7	21	0	52	29	42

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	19	54	8	14	6	0	0	73	19	145
2019	PS-02	17	50	0	22	11	0	0	67	33	18
2019	PS-03	15	56	10	13	6	0	0	71	19	80
2019	PS-04	26	57	6	9	3	0	0	83	11	35
2018	PS	15	55	9	15	6	0	0	70	21	130
2018	PS-03	15	57	7	16	5	0	0	72	21	82
2018	PS-04	21	41	10	14	14	0	0	62	28	29
2017	PS	19	46	10	13	11	0	0	66	24	175
2017	PS-02	45	35	5	5	10	0	0	80	15	20
2017	PS-03	15	45	10	19	11	0	0	60	30	105
2017	PS-04	21	51	16	5	7	0	0	72	12	43
2014	PS	9	28	11	26	25	0	1	38	51	208
2014	PS-02	4	48	8	20	20	0	0	52	40	25
2014	PS-03	8	27	12	27	26	0	1	35	53	124
2014	PS-04	12	25	10	27	27	0	0	37	54	52
2011	PS	28	43	6	15	7	1	0	71	22	209
2011	PS-02	26	52	3	6	13	0	0	77	19	31
2011	PS-03	29	43	5	17	6	0	0	72	23	126
2011	PS-04	24	36	12	14	10	5	0	63	25	42
2008	PS	19	47	6	15	13	1	0	66	28	181
2008	PS-02	26	33	0	15	26	0	0	59	41	27
2008	PS-03	17	51	6	17	9	1	0	68	26	108
2008	PS-04	17	41	14	10	17	0	0	59	28	29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	25	46	10	15	4	0	1	72	18	142
2019	PS-02	6	39	17	22	11	0	6	47	35	18
2019	PS-03	19	50	12	17	3	0	0	69	19	78
2019	PS-04	46	43	3	9	0	0	0	89	9	35
2017	PS	29	47	11	9	4	0	0	76	13	176
2017	PS-02	43	29	5	19	5	0	0	71	24	21
2017	PS-03	24	49	13	10	4	0	0	72	14	105
2017	PS-04	35	56	9	0	0	0	0	91	0	43
2014	PS	27	45	8	13	6	0	1	73	19	207
2014	PS-02	40	32	8	4	12	4	0	75	17	25
2014	PS-03	20	50	6	17	7	0	1	70	24	123
2014	PS-04	40	38	12	10	0	0	0	79	10	52

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	26	44	12	11	6	1	70	17	145
2019	PS-02	33	44	11	0	11	0	78	11	18
2019	PS-03	22	44	14	13	6	1	67	19	79
2019	PS-04	28	47	11	11	3	0	75	14	36
2018	PS	28	41	16	8	7	0	69	15	130
2018	PS-03	29	37	20	10	5	0	66	15	82
2018	PS-04	17	59	10	7	7	0	76	14	29
2017	PS	31	39	13	10	7	0	70	17	176
2017	PS-02	62	29	0	10	0	0	90	10	21
2017	PS-03	26	43	13	11	7	0	69	18	105
2017	PS-04	30	37	19	7	7	0	68	14	43
2014	PS	19	33	21	16	10	1	53	26	208
2014	PS-02	32	24	20	12	12	0	56	24	25
2014	PS-03	17	35	23	15	9	2	53	24	124
2014	PS-04	17	35	15	17	13	2	53	31	52
2011	PS	26	42	12	10	10	0	68	20	209
2011	PS-02	32	29	10	16	13	0	61	29	31
2011	PS-03	25	43	10	11	10	1	69	21	126
2011	PS-04	26	40	19	5	10	0	67	14	42

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	49	9	5	5	1	0	81	10	146
2019	PS-02	28	56	6	6	6	0	0	83	11	18
2019	PS-03	30	48	11	5	5	1	0	78	10	80
2019	PS-04	33	50	8	6	3	0	0	83	8	36
2018	PS	34	45	9	8	3	0	0	79	12	130
2018	PS-03	33	48	7	9	4	0	0	80	12	82
2018	PS-04	28	52	10	10	0	0	0	79	10	29
2017	PS	35	48	8	7	3	0	0	82	10	176
2017	PS-02	71	19	0	10	0	0	0	90	10	21
2017	PS-03	30	50	11	4	4	0	0	81	8	105
2017	PS-04	30	53	5	9	2	0	0	84	12	43
2014	PS	29	44	10	10	6	0	1	73	16	208
2014	PS-02	44	48	0	4	4	0	0	92	8	25
2014	PS-03	30	39	15	9	6	0	1	70	15	124
2014	PS-04	19	54	6	13	8	0	0	73	21	52
2011	PS	42	42	7	7	2	0	0	83	10	209
2011	PS-02	52	19	6	23	0	0	0	71	23	31
2011	PS-03	43	45	6	4	2	0	0	88	6	126
2011	PS-04	29	45	14	7	5	0	0	74	12	42
2008	PS	33	45	13	8	2	0	0	78	9	180
2008	PS-02	46	31	15	8	0	0	0	77	8	26
2008	PS-03	30	49	10	9	2	0	0	79	11	108
2008	PS-04	38	45	10	3	3	0	0	83	7	29

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	16	39	15	17	14	0	54	30	145
2019	PS-02	33	22	6	11	28	0	56	39	18
2019	PS-03	13	34	20	20	14	0	46	34	80
2019	PS-04	14	63	9	11	3	0	77	14	35
2018	PS	20	32	17	20	12	0	52	32	130
2018	PS-03	18	28	20	20	15	0	46	34	82
2018	PS-04	21	31	17	24	7	0	52	31	29
2017	PS	17	36	19	16	12	0	53	28	176
2017	PS-02	43	29	5	14	10	0	71	24	21
2017	PS-03	13	35	23	16	12	0	49	29	105
2017	PS-04	14	40	19	16	12	0	54	28	43
2014	PS	11	34	15	25	16	1	45	40	208
2014	PS-02	16	52	8	16	8	0	68	24	25
2014	PS-03	12	30	15	28	15	1	42	43	124
2014	PS-04	6	33	17	23	21	0	38	44	52
2011	PS	15	35	17	18	14	0	51	32	209
2011	PS-02	16	19	32	19	13	0	35	32	31
2011	PS-03	12	41	15	17	15	0	53	32	126
2011	PS-04	24	29	14	21	12	0	52	33	42

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	26	47	13	8	5	73	14	146
2019	PS-02	22	39	17	17	6	61	22	18
2019	PS-03	23	53	13	6	6	75	13	80
2019	PS-04	36	44	14	6	0	81	6	36
2018	PS	32	49	9	8	2	82	9	130
2018	PS-03	30	55	10	4	1	85	5	82
2018	PS-04	41	34	10	10	3	76	14	29
2017	PS	33	43	11	11	2	76	13	176
2017	PS-02	52	29	5	10	5	81	14	21
2017	PS-03	29	46	14	10	2	74	11	105
2017	PS-04	37	44	7	12	0	81	12	43

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	34	50	8	2	5	0	0	85	7	145
2019	PS-02	44	39	6	6	6	0	0	83	11	18
2019	PS-03	30	57	8	3	3	0	0	87	5	79
2019	PS-04	36	50	11	0	3	0	0	86	3	36
2018	PS	33	51	12	2	2	0	0	84	5	130
2018	PS-03	32	51	11	2	4	0	0	83	6	82
2018	PS-04	38	48	10	3	0	0	0	86	3	29
2017	PS	38	43	12	5	2	0	1	81	7	176
2017	PS-02	52	29	10	10	0	0	0	81	10	21
2017	PS-03	33	45	14	4	3	0	1	79	7	105
2017	PS-04	44	44	9	2	0	0	0	88	2	43
2014	PS	27	46	13	9	5	0	1	74	13	208
2014	PS-02	16	68	8	8	0	0	0	84	8	25
2014	PS-03	29	39	16	9	6	0	1	69	15	124
2014	PS-04	25	54	8	6	6	2	0	80	12	52
2011	PS	40	44	7	5	4	0	0	85	9	209
2011	PS-02	39	45	3	10	3	0	0	84	13	31
2011	PS-03	41	45	6	5	3	0	0	87	8	126
2011	PS-04	40	40	12	2	5	0	0	81	7	42
2008	PS	43	42	8	4	2	1	0	86	6	181
2008	PS-02	41	41	7	7	0	4	0	85	8	27
2008	PS-03	41	43	10	4	3	0	0	83	6	108
2008	PS-04	52	45	3	0	0	0	0	97	0	29

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	21	39	17	11	13	59	24	145
2019	PS-02	33	22	11	6	28	56	33	18
2019	PS-03	15	41	18	14	13	56	27	79
2019	PS-04	25	47	19	8	0	72	8	36
2018	PS	20	40	19	10	10	60	20	129
2018	PS-03	17	37	23	10	12	54	22	81
2018	PS-04	24	45	17	7	7	69	14	29
2017	PS	20	41	16	11	11	62	22	176
2017	PS-02	33	38	10	19	0	71	19	21
2017	PS-03	18	38	22	11	10	56	22	105
2017	PS-04	21	51	7	7	14	72	21	43

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	43	44	8	2	3	0	87	5	146
2019	PS-02	67	22	11	0	0	0	89	0	18
2019	PS-03	43	45	6	4	3	0	88	6	80
2019	PS-04	36	50	11	0	3	0	86	3	36
2018	PS	45	42	9	3	1	0	87	4	128
2018	PS-03	49	36	10	4	1	0	85	5	80
2018	PS-04	41	52	3	3	0	0	93	3	29
2017	PS	51	40	8	1	1	0	91	1	176
2017	PS-02	62	33	5	0	0	0	95	0	21
2017	PS-03	50	42	8	0	1	0	91	1	105
2017	PS-04	49	40	12	0	0	0	88	0	43
2014	PS	53	33	7	5	1	1	86	7	208
2014	PS-02	64	36	0	0	0	0	100	0	25
2014	PS-03	55	31	6	6	2	1	87	7	124
2014	PS-04	40	40	12	6	2	0	81	8	52
2011	PS	51	39	6	3	0	0	90	3	209
2011	PS-02	61	29	3	6	0	0	90	6	31
2011	PS-03	52	39	6	2	0	0	91	2	126
2011	PS-04	45	40	10	5	0	0	86	5	42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	13	39	21	15	11	1	0	52	27	145
2019	PS-02	11	28	17	17	22	6	0	41	41	18
2019	PS-03	11	40	19	16	13	1	0	52	29	80
2019	PS-04	17	43	26	11	3	0	0	60	14	35
2018	PS	15	36	20	16	13	0	0	51	29	130
2018	PS-03	16	26	24	21	13	0	0	41	34	82
2018	PS-04	14	55	17	0	14	0	0	69	14	29
2017	PS	23	36	11	16	13	0	1	59	29	176
2017	PS-02	38	43	14	5	0	0	0	81	5	21
2017	PS-03	18	31	13	20	16	0	1	50	37	105
2017	PS-04	26	47	7	9	12	0	0	72	21	43
2014	PS	6	32	12	30	19	0	1	39	49	207
2014	PS-02	16	36	4	36	8	0	0	52	44	25
2014	PS-03	4	26	13	34	22	0	1	30	57	123
2014	PS-04	6	42	17	21	13	0	0	48	35	52
2011	PS	15	42	11	20	12	0	0	58	32	208
2011	PS-02	23	39	10	10	19	0	0	61	29	31
2011	PS-03	10	43	10	25	13	0	0	52	37	126
2011	PS-04	29	38	14	17	2	0	0	67	19	42

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	16	37	26	10	10	1	0	54	20	145
2019	PS-02	17	17	33	17	11	6	0	35	29	18
2019	PS-03	13	33	29	10	14	1	0	46	24	79
2019	PS-04	19	58	17	6	0	0	0	78	6	36
2018	PS	15	41	16	17	11	0	0	56	28	130
2018	PS-03	16	32	20	20	13	0	0	48	33	82
2018	PS-04	14	59	17	10	0	0	0	72	10	29
2017	PS	20	35	16	14	14	0	0	56	28	176
2017	PS-02	29	48	5	10	10	0	0	76	19	21
2017	PS-03	15	28	22	17	18	0	0	43	35	105
2017	PS-04	28	47	9	7	9	0	0	74	16	43
2014	PS	9	32	21	17	20	0	1	42	37	208
2014	PS-02	16	36	16	20	8	4	0	54	29	25
2014	PS-03	6	29	24	17	24	0	1	36	40	124
2014	PS-04	12	38	19	13	17	0	0	50	31	52

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	15	41	19	16	9	0	1	56	25	143
2019	PS-02	17	39	28	6	11	0	0	56	17	18
2019	PS-03	9	40	19	23	8	0	1	49	31	78
2019	PS-04	23	46	14	11	6	0	0	69	17	35
2018	PS	17	37	25	11	11	0	0	54	22	130
2018	PS-03	16	41	23	6	13	0	0	57	20	82
2018	PS-04	21	34	24	14	7	0	0	55	21	29
2017	PS	20	37	18	15	10	0	0	57	25	175
2017	PS-02	38	24	10	24	5	0	0	62	29	21
2017	PS-03	15	34	23	17	11	0	0	49	28	104
2017	PS-04	23	47	14	9	7	0	0	70	16	43
2014	PS	10	35	20	20	14	0	1	45	35	208
2014	PS-02	28	24	12	32	4	0	0	52	36	25
2014	PS-03	6	34	22	21	15	1	1	41	37	124
2014	PS-04	10	38	21	15	15	0	0	48	31	52
2011	PS	23	40	14	11	11	0	0	64	22	209
2011	PS-02	23	42	10	13	13	0	0	65	26	31
2011	PS-03	22	40	18	10	9	0	1	62	19	126
2011	PS-04	31	31	10	14	14	0	0	62	29	42

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	28	51	10	8	3	0	0	79	11	144
2019	PS-02	29	47	12	6	6	0	0	76	12	17
2019	PS-03	29	49	10	9	4	0	0	78	13	80
2019	PS-04	25	58	11	6	0	0	0	83	6	36
2018	PS	31	48	14	5	2	0	0	79	7	129
2018	PS-03	34	48	13	2	2	0	0	82	5	82
2018	PS-04	25	50	14	11	0	0	0	75	11	28
2017	PS	37	42	11	5	5	1	0	79	10	176
2017	PS-02	57	33	5	5	0	0	0	90	5	21
2017	PS-03	33	47	13	2	5	0	0	80	7	105
2017	PS-04	37	37	9	9	5	2	0	76	14	43
2014	PS	30	41	18	9	2	0	1	71	11	208
2014	PS-02	36	56	4	4	0	0	0	92	4	25
2014	PS-03	34	35	20	8	2	0	1	70	10	124
2014	PS-04	17	48	21	10	4	0	0	65	13	52
2011	PS	40	44	7	6	2	0	0	85	8	209
2011	PS-02	39	39	10	13	0	0	0	77	13	31
2011	PS-03	41	47	5	4	3	0	0	88	7	126
2011	PS-04	29	48	14	7	2	0	0	76	10	42
2008	PS	36	51	6	6	1	0	0	87	7	181
2008	PS-02	48	41	7	4	0	0	0	89	4	27
2008	PS-03	33	52	6	8	1	0	0	85	9	108
2008	PS-04	41	52	3	0	3	0	0	93	3	29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	16	29	26	17	11	0	1	45	28	145
2019	PS-02	6	33	22	22	11	0	6	41	35	18
2019	PS-03	23	33	23	13	9	0	0	56	22	79
2019	PS-04	6	25	31	22	17	0	0	31	39	36
2018	PS	24	24	27	13	12	0	0	48	25	130
2018	PS-03	32	22	23	15	9	0	0	54	23	82
2018	PS-04	7	34	38	3	17	0	0	41	21	29
2017	PS	23	30	23	15	9	0	1	53	24	176
2017	PS-02	33	19	10	24	10	0	5	55	35	21
2017	PS-03	27	35	23	10	5	0	0	62	15	105
2017	PS-04	9	26	30	21	14	0	0	35	35	43
2014	PS	20	37	20	11	11	0	1	58	22	208
2014	PS-02	4	52	36	8	0	0	0	56	8	25
2014	PS-03	25	39	17	8	11	0	1	64	19	124
2014	PS-04	17	29	17	21	15	0	0	46	37	52
2011	PS	15	32	24	15	13	1	0	48	28	208
2011	PS-02	16	19	39	13	13	0	0	35	26	31
2011	PS-03	17	32	21	14	16	1	0	49	30	125
2011	PS-04	10	40	19	21	7	2	0	51	29	42
2008	PS	13	31	27	19	10	0	0	44	29	181
2008	PS-02	26	33	33	4	4	0	0	59	7	27
2008	PS-03	13	33	25	19	9	0	0	46	29	108
2008	PS-04	3	28	24	28	17	0	0	31	45	29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	7	39	40	12	1	1	0	13	46	145
2019	PS-02	18	35	24	12	0	12	0	13	60	17
2019	PS-03	8	34	44	15	0	0	0	15	41	80
2019	PS-04	3	50	39	8	0	0	0	8	53	36
2018	PS	12	32	28	21	5	0	1	26	45	130
2018	PS-03	12	32	26	23	6	0	1	30	44	82
2018	PS-04	7	45	34	10	3	0	0	14	52	29
2017	PS	9	32	36	14	6	2	1	20	43	176
2017	PS-02	0	29	48	10	10	5	0	20	30	21
2017	PS-03	9	32	32	18	7	1	1	25	42	105
2017	PS-04	9	37	39	7	2	2	2	10	49	43
2014	PS	9	30	41	13	5	0	1	18	40	207
2014	PS-02	12	40	20	16	8	4	0	25	54	25
2014	PS-03	9	23	47	13	7	0	2	20	32	124
2014	PS-04	10	39	37	14	0	0	0	14	49	51
2011	PS	9	26	34	20	8	1	1	29	36	209
2011	PS-02	16	32	29	10	6	6	0	17	52	31
2011	PS-03	9	25	35	21	10	0	2	31	34	126
2011	PS-04	2	31	33	24	7	2	0	32	34	42
2008	PS	5	25	37	26	6	0	1	32	30	180
2008	PS-02	4	19	41	22	15	0	0	37	22	27
2008	PS-03	6	23	36	28	6	0	2	34	29	108
2008	PS-04	4	46	25	25	0	0	0	25	50	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	11	31	37	15	5	1	0	20	43	144
2019	PS-02	18	29	29	12	6	6	0	19	50	17
2019	PS-03	13	25	42	16	4	0	0	20	38	79
2019	PS-04	8	42	31	11	6	3	0	17	51	36
2018	PS	13	23	37	23	3	0	1	26	36	130
2018	PS-03	10	27	32	26	5	0	1	31	37	82
2018	PS-04	24	17	45	14	0	0	0	14	41	29
2017	PS	12	26	31	21	6	2	1	28	40	175
2017	PS-02	14	14	24	38	5	5	0	45	30	21
2017	PS-03	12	23	31	22	8	3	2	31	36	104
2017	PS-04	9	39	40	9	2	0	0	12	49	43
2014	PS	11	30	38	10	7	2	1	18	43	208
2014	PS-02	16	24	48	4	4	4	0	8	42	25
2014	PS-03	10	26	35	15	9	2	2	26	38	124
2014	PS-04	12	38	44	4	2	0	0	6	50	52
2011	PS	11	22	33	24	8	2	1	33	34	209
2011	PS-02	29	26	29	10	6	0	0	16	55	31
2011	PS-03	10	19	33	25	10	2	2	36	30	126
2011	PS-04	7	26	31	33	0	2	0	34	34	42
2008	PS	11	30	32	19	7	1	1	26	41	180
2008	PS-02	11	33	37	4	11	0	4	15	46	27
2008	PS-03	11	29	33	19	6	0	1	26	40	108
2008	PS-04	11	32	32	21	4	0	0	25	43	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	14	32	26	19	7	1	1	27	47	146
2019	PS-02	11	22	28	17	11	6	6	31	38	18
2019	PS-03	13	24	31	25	6	0	1	32	37	80
2019	PS-04	17	56	17	8	3	0	0	11	72	36
2018	PS	13	25	33	13	13	1	2	27	39	129
2018	PS-03	12	22	31	14	17	1	2	32	36	81
2018	PS-04	10	31	45	14	0	0	0	14	41	29
2017	PS	13	26	27	19	9	5	2	30	41	175
2017	PS-02	10	19	10	29	14	14	5	53	35	21
2017	PS-03	10	22	28	23	11	4	2	36	34	105
2017	PS-04	17	38	33	10	0	2	0	10	56	42
2014	PS	20	28	25	13	7	2	5	22	52	208
2014	PS-02	8	44	20	20	8	0	0	28	52	25
2014	PS-03	20	20	27	13	9	3	7	25	45	124
2014	PS-04	23	38	23	10	2	0	4	12	64	52
2011	PS	13	16	29	22	11	3	7	36	32	209
2011	PS-02	6	16	32	19	16	3	6	39	25	31
2011	PS-03	12	13	28	26	10	2	8	41	28	126
2011	PS-04	19	17	31	17	7	5	5	26	39	42
2008	PS	14	23	27	23	8	1	3	33	39	179
2008	PS-02	4	19	33	22	19	0	4	42	23	27
2008	PS-03	12	21	23	29	9	2	3	40	35	107
2008	PS-04	28	31	28	14	0	0	0	14	59	29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	10	23	38	20	8	0	0	28	34	143
2019	PS-02	12	12	24	35	18	0	0	53	24	17
2019	PS-03	11	19	38	25	6	0	0	32	30	79
2019	PS-04	9	40	43	6	3	0	0	9	49	35
2018	PS	12	22	38	16	10	1	0	27	35	129
2018	PS-03	12	18	44	13	11	1	0	25	31	82
2018	PS-04	11	36	32	18	4	0	0	21	46	28
2017	PS	5	21	42	22	10	1	0	32	26	175
2017	PS-02	0	10	33	29	24	5	0	55	10	21
2017	PS-03	7	18	41	25	10	0	0	34	25	105
2017	PS-04	5	33	44	14	5	0	0	19	37	43
2014	PS	10	21	45	16	7	0	1	23	31	207
2014	PS-02	0	8	60	20	8	4	0	29	8	25
2014	PS-03	10	19	42	18	8	0	2	27	30	123
2014	PS-04	12	29	48	8	4	0	0	12	40	52
2011	PS	12	19	37	21	9	0	1	30	32	207
2011	PS-02	13	16	29	26	16	0	0	42	29	31
2011	PS-03	10	18	38	25	8	0	2	33	28	125
2011	PS-04	17	20	44	10	7	2	0	18	38	41
2008	PS	8	22	45	18	6	0	1	24	31	181
2008	PS-02	7	0	44	26	22	0	0	48	7	27
2008	PS-03	10	23	43	19	4	0	1	23	34	108
2008	PS-04	3	34	52	10	0	0	0	10	38	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	30	26	10	2	1	1	12	62	145
2019	PS-02	44	22	11	11	0	6	6	13	75	18
2019	PS-03	29	25	32	10	3	1	0	13	55	79
2019	PS-04	36	47	11	6	0	0	0	6	83	36
2018	PS	41	25	26	7	2	0	0	9	66	128
2018	PS-03	33	26	30	9	3	0	0	11	59	80
2018	PS-04	55	28	17	0	0	0	0	0	83	29
2017	PS	29	30	25	8	7	1	1	15	60	175
2017	PS-02	29	10	33	19	5	5	0	25	40	21
2017	PS-03	22	33	27	8	10	0	1	17	55	104
2017	PS-04	42	35	19	2	2	0	0	5	77	43
2014	PS	42	32	18	5	2	0	1	8	74	208
2014	PS-02	48	32	8	8	4	0	0	12	80	25
2014	PS-03	35	33	23	6	2	0	2	8	69	124
2014	PS-04	54	29	12	4	2	0	0	6	83	52
2011	PS	28	28	24	9	8	1	2	17	58	209
2011	PS-02	32	26	16	10	13	3	0	23	60	31
2011	PS-03	26	26	26	11	7	0	3	19	54	126
2011	PS-04	29	33	29	2	5	2	0	7	63	42
2008	PS	28	29	25	12	3	2	1	15	59	180
2008	PS-02	22	22	33	4	11	7	0	16	48	27
2008	PS-03	29	26	25	15	2	1	2	17	57	107
2008	PS-04	31	41	17	10	0	0	0	10	72	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	18	27	39	9	5	1	1	14	46	146
2019	PS-02	28	39	6	6	6	11	6	13	80	18
2019	PS-03	21	19	44	10	6	0	0	16	40	80
2019	PS-04	11	42	36	11	0	0	0	11	53	36
2018	PS	18	24	29	19	6	2	2	26	43	129
2018	PS-03	17	17	30	23	9	1	2	33	36	81
2018	PS-04	21	34	31	14	0	0	0	14	55	29
2017	PS	16	26	27	18	10	1	2	28	44	176
2017	PS-02	10	10	48	29	5	0	0	33	19	21
2017	PS-03	11	28	25	18	14	1	3	34	41	105
2017	PS-04	28	33	23	12	5	0	0	16	60	43
2014	PS	13	21	32	21	9	0	3	31	36	207
2014	PS-02	16	20	32	20	8	0	4	29	38	25
2014	PS-03	10	21	29	23	13	0	3	37	33	123
2014	PS-04	17	19	40	19	2	0	2	22	37	52
2011	PS	15	22	30	17	11	1	3	30	39	209
2011	PS-02	23	10	45	13	6	0	3	20	33	31
2011	PS-03	14	21	26	20	14	2	3	36	37	126
2011	PS-04	17	26	29	14	10	2	2	25	45	42
2008	PS	22	33	22	14	6	1	2	20	57	180
2008	PS-02	19	37	19	11	11	4	0	23	58	27
2008	PS-03	20	34	22	16	5	0	3	21	56	108
2008	PS-04	36	32	21	7	4	0	0	11	68	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	28	37	23	11	1	0	0	12	65	145
2019	PS-02	35	18	24	18	6	0	0	24	53	17
2019	PS-03	26	36	28	10	0	0	0	10	63	80
2019	PS-04	31	47	14	8	0	0	0	8	78	36
2018	PS	26	34	26	6	4	2	2	11	63	128
2018	PS-03	25	31	28	8	5	3	1	13	58	80
2018	PS-04	21	45	28	3	0	0	3	4	68	29
2017	PS	28	27	32	6	4	1	2	10	57	176
2017	PS-02	33	5	52	5	0	5	0	5	40	21
2017	PS-03	26	34	26	5	6	1	3	11	62	105
2017	PS-04	28	23	40	7	2	0	0	9	51	43
2014	PS	34	26	29	4	3	0	4	7	62	208
2014	PS-02	32	40	12	8	4	4	0	12	75	25
2014	PS-03	28	28	31	2	5	0	6	8	59	124
2014	PS-04	44	15	35	4	0	0	2	4	61	52

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	7	16	36	27	14	41	23	143
2019	PS-02	11	17	39	22	11	33	28	18
2019	PS-03	10	12	32	31	15	46	22	78
2019	PS-04	0	28	47	17	8	25	28	36

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	79	9	3	4	2	0	2	90	6	145
2019	PS-02	89	0	6	0	0	0	6	94	0	18
2019	PS-03	81	9	3	4	1	0	3	92	5	80
2019	PS-04	71	14	3	9	3	0	0	86	11	35
2017	PS	78	11	2	3	3	0	2	92	6	176
2017	PS-02	90	5	0	0	5	0	0	95	5	21
2017	PS-03	77	12	3	3	2	0	3	92	5	105
2017	PS-04	72	14	0	5	7	0	2	88	12	43
2014	PS	73	12	1	5	3	0	5	90	9	208
2014	PS-02	88	4	0	4	0	4	0	96	4	25
2014	PS-03	70	13	0	6	4	0	7	89	11	124
2014	PS-04	77	12	4	4	0	0	4	92	4	52
2011	PS	77	11	3	4	3	0	1	89	8	209
2011	PS-02	87	3	0	6	3	0	0	90	10	31
2011	PS-03	77	12	2	4	3	0	2	90	7	126
2011	PS-04	74	12	7	5	2	0	0	86	7	42
2008	PS	71	9	4	4	4	0	7	86	9	181
2008	PS-02	70	4	11	4	4	0	7	80	8	27
2008	PS-03	72	12	2	3	5	0	6	90	8	108
2008	PS-04	69	7	7	0	7	0	10	85	8	29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	18	33	18	18	11	2	1	52	30	146
2019	PS-02	22	33	11	6	22	0	6	59	29	18
2019	PS-03	10	30	20	25	11	4	0	42	38	80
2019	PS-04	31	44	11	11	3	0	0	75	14	36
2018	PS	16	30	16	20	14	3	1	48	35	128
2018	PS-03	15	28	16	18	19	4	1	45	38	80
2018	PS-04	21	34	10	24	10	0	0	55	34	29
2017	PS	23	33	13	15	12	2	2	59	28	176
2017	PS-02	43	24	10	14	10	0	0	67	24	21
2017	PS-03	21	29	14	19	10	4	3	53	32	105
2017	PS-04	21	49	9	9	12	0	0	70	21	43
2014	PS	21	32	16	15	11	1	3	56	28	208
2014	PS-02	32	28	12	16	8	0	4	63	25	25
2014	PS-03	17	29	17	17	13	2	5	49	33	124
2014	PS-04	29	40	12	12	8	0	0	69	19	52

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	34	13	15	7	1	0	65	22	146
2019	PS-02	17	44	11	6	17	6	0	65	24	18
2019	PS-03	24	35	15	20	6	0	0	59	26	80
2019	PS-04	53	31	8	8	0	0	0	83	8	36
2018	PS	30	28	14	17	9	0	1	59	27	128
2018	PS-03	28	31	11	16	13	0	1	59	29	80
2018	PS-04	41	24	14	17	3	0	0	66	21	29
2017	PS	38	35	8	9	9	1	1	74	18	176
2017	PS-02	62	10	10	14	5	0	0	71	19	21
2017	PS-03	33	37	9	10	9	1	1	72	19	105
2017	PS-04	35	46	7	5	7	0	0	81	12	43
2014	PS	31	36	10	16	7	0	1	67	23	207
2014	PS-02	44	28	4	12	12	0	0	72	24	25
2014	PS-03	25	37	13	17	6	0	2	64	23	123
2014	PS-04	37	37	4	13	10	0	0	73	23	52

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	29	44	10	12	4	1	0	74	17	146
2019	PS-02	22	39	6	11	17	6	0	65	29	18
2019	PS-03	25	45	11	18	1	0	0	70	19	80
2019	PS-04	42	44	8	6	0	0	0	86	6	36
2018	PS	30	43	13	9	5	0	1	73	14	127
2018	PS-03	33	38	11	9	8	0	1	72	17	79
2018	PS-04	24	52	10	14	0	0	0	76	14	29
2017	PS	36	39	8	11	6	1	0	75	17	176
2017	PS-02	48	33	0	14	5	0	0	81	19	21
2017	PS-03	37	37	8	11	6	1	0	75	17	105
2017	PS-04	32	44	12	5	7	0	0	77	12	43
2014	PS	38	38	7	10	7	0	1	77	17	208
2014	PS-02	48	40	0	8	4	0	0	88	12	25
2014	PS-03	39	35	6	11	7	0	1	75	18	124
2014	PS-04	33	44	10	6	6	2	0	78	12	52

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	25	51	14	6	3	0	1	77	9	146
2019	PS-02	17	56	6	6	11	0	6	76	18	18
2019	PS-03	23	51	18	8	1	0	0	74	9	80
2019	PS-04	33	58	6	3	0	0	0	92	3	36
2018	PS	27	41	20	6	3	2	0	70	10	128
2018	PS-03	29	38	21	6	5	1	0	67	11	80
2018	PS-04	28	45	21	7	0	0	0	72	7	29

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	43	35	14	2	4	1	1	79	6	145
2019	PS-02	61	11	6	6	11	0	6	76	18	18
2019	PS-03	31	38	23	3	5	1	0	70	8	80
2019	PS-04	56	42	3	0	0	0	0	97	0	36

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	28	39	14	8	9	0	1	68	17	145
2019	PS-02	56	22	6	6	11	0	0	78	17	18
2019	PS-03	18	41	18	11	13	0	0	59	24	80
2019	PS-04	36	44	14	0	3	0	3	83	3	36
2018	PS	34	38	16	7	5	0	0	72	12	128
2018	PS-03	30	37	21	6	6	0	0	67	12	82
2018	PS-04	39	46	7	7	0	0	0	86	7	28
2017	PS	35	38	11	9	6	1	0	74	15	176
2017	PS-02	62	24	0	5	5	5	0	90	10	21
2017	PS-03	27	44	12	10	7	1	0	71	16	105
2017	PS-04	46	26	16	7	5	0	0	72	12	43
2014	PS	30	40	9	11	9	0	1	70	20	208
2014	PS-02	52	32	8	0	8	0	0	84	8	25
2014	PS-03	31	37	12	10	9	0	1	69	19	124
2014	PS-04	17	46	6	19	12	0	0	63	31	52
2011	PS	28	37	13	14	8	0	0	65	22	207
2011	PS-02	30	37	3	17	13	0	0	67	30	30
2011	PS-03	29	38	15	11	6	0	1	67	18	125
2011	PS-04	24	38	12	19	7	0	0	62	26	42
2008	PS	26	35	13	13	12	1	1	62	25	181
2008	PS-02	41	22	7	4	26	0	0	63	30	27
2008	PS-03	24	37	15	11	11	1	1	62	23	108
2008	PS-04	21	34	10	24	10	0	0	55	34	29

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	39	12	10	8	1	0	70	18	145
2019	PS-02	56	22	0	6	17	0	0	78	22	18
2019	PS-03	23	39	16	13	9	1	0	62	22	80
2019	PS-04	33	50	8	8	0	0	0	83	8	36
2018	PS	35	43	9	5	5	1	1	79	11	128
2018	PS-03	30	44	12	5	6	1	1	76	11	82
2018	PS-04	46	39	7	4	4	0	0	86	7	28
2017	PS	47	29	11	7	5	1	0	77	11	176
2017	PS-02	67	24	0	5	5	0	0	90	10	21
2017	PS-03	45	30	13	6	5	1	0	76	11	105
2017	PS-04	49	28	12	5	5	2	0	79	10	43
2014	PS	39	37	9	8	6	0	1	77	14	207
2014	PS-02	48	32	4	4	12	0	0	80	16	25
2014	PS-03	41	35	10	6	4	1	2	79	11	123
2014	PS-04	27	44	8	12	10	0	0	71	21	52
2011	PS	38	34	15	5	6	2	0	73	11	207
2011	PS-02	23	47	7	10	13	0	0	70	23	30
2011	PS-03	43	28	15	6	6	2	0	73	11	125
2011	PS-04	33	40	19	2	0	5	0	78	3	42
2008	PS	31	38	8	8	11	4	1	72	20	181
2008	PS-02	48	19	11	7	15	0	0	67	22	27
2008	PS-03	28	40	7	7	13	4	1	71	21	108
2008	PS-04	31	38	14	10	0	7	0	74	11	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	33	39	14	8	6	0	0	72	14	145
2019	PS-02	50	17	17	6	11	0	0	67	17	18
2019	PS-03	29	40	16	9	6	0	0	69	15	80
2019	PS-04	31	53	8	8	0	0	0	83	8	36
2018	PS	43	38	9	6	5	0	0	80	11	128
2018	PS-03	41	37	10	6	6	0	0	78	12	82
2018	PS-04	46	39	7	4	4	0	0	86	7	28
2017	PS	46	37	6	7	3	1	1	84	10	175
2017	PS-02	67	19	5	5	5	0	0	86	10	21
2017	PS-03	43	38	7	8	2	2	1	83	10	104
2017	PS-04	46	44	5	2	2	0	0	91	5	43
2014	PS	41	37	8	9	5	0	1	78	14	208
2014	PS-02	52	28	8	8	4	0	0	80	12	25
2014	PS-03	44	37	6	9	3	0	1	82	13	124
2014	PS-04	27	40	13	12	8	0	0	67	19	52
2011	PS	34	36	13	8	8	1	0	71	16	207
2011	PS-02	27	37	7	13	17	0	0	63	30	30
2011	PS-03	38	36	12	6	6	2	0	76	12	125
2011	PS-04	31	36	19	10	5	0	0	67	14	42
2008	PS	32	33	9	12	12	0	1	66	25	180
2008	PS-02	56	11	7	11	15	0	0	67	26	27
2008	PS-03	28	35	11	13	13	0	0	63	26	107
2008	PS-04	24	41	10	10	10	0	3	68	21	29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	87	6	2	1	1	0	3	96	2	143
2019	PS-02	94	0	6	0	0	0	0	94	0	18
2019	PS-03	89	5	1	1	0	0	4	97	1	80
2019	PS-04	80	9	3	0	6	0	3	91	6	35
2017	PS	86	6	2	1	3	1	1	94	4	175
2017	PS-02	95	0	0	0	0	5	0	100	0	21
2017	PS-03	87	8	2	1	1	1	1	96	2	105
2017	PS-04	79	7	2	0	12	0	0	86	12	43
2014	PS	80	8	2	3	2	1	4	93	5	208
2014	PS-02	92	4	0	0	0	4	0	100	0	25
2014	PS-03	77	9	1	4	2	1	6	92	7	124
2014	PS-04	81	8	6	2	0	0	4	92	2	52
2011	PS	87	7	2	2	0	0	0	95	2	207
2011	PS-02	87	7	3	3	0	0	0	93	3	30
2011	PS-03	89	6	2	1	1	1	1	97	2	125
2011	PS-04	83	7	5	5	0	0	0	90	5	42
2008	PS	85	5	1	1	4	0	5	94	5	181
2008	PS-02	85	4	0	4	4	0	4	92	8	27
2008	PS-03	86	3	1	1	4	0	6	94	5	108
2008	PS-04	72	14	0	0	7	0	7	93	7	29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	56	23	8	4	7	2	0	81	11	145
2019	PS-02	78	6	0	0	11	6	0	88	12	18
2019	PS-03	58	20	9	5	8	1	0	78	13	80
2019	PS-04	44	44	6	3	3	0	0	89	6	36
2017	PS	55	24	3	8	7	2	1	81	15	176
2017	PS-02	81	10	5	0	5	0	0	90	5	21
2017	PS-03	50	26	4	10	7	3	0	78	18	105
2017	PS-04	54	28	2	7	5	2	2	85	12	43
2014	PS	46	27	8	9	5	2	2	77	14	208
2014	PS-02	56	32	0	8	4	0	0	88	12	25
2014	PS-03	46	26	9	9	5	2	3	76	14	124
2014	PS-04	42	27	6	12	6	6	2	75	19	52
2011	PS	39	33	9	8	9	0	3	74	17	209
2011	PS-02	32	32	16	0	13	0	6	69	14	31
2011	PS-03	43	29	7	9	10	0	2	74	19	126
2011	PS-04	33	43	7	10	2	0	5	80	13	42

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	50	28	10	6	5	1	79	10	145
2019	PS-02	72	6	6	6	11	0	78	17	18
2019	PS-03	45	26	13	9	6	1	72	15	80
2019	PS-04	53	42	6	0	0	0	94	0	36
2018	PS	48	30	13	2	6	0	79	9	128
2018	PS-03	48	28	15	2	7	0	76	10	82
2018	PS-04	54	36	7	0	4	0	89	4	28
2017	PS	61	23	9	3	3	1	85	6	176
2017	PS-02	90	10	0	0	0	0	100	0	21
2017	PS-03	55	25	12	3	3	2	82	6	105
2017	PS-04	65	23	5	2	5	0	88	7	43

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	37	18	10	3	0	1	69	13	145
2019	PS-02	44	33	11	6	6	0	0	78	11	18
2019	PS-03	28	31	24	14	4	0	0	59	18	80
2019	PS-04	31	53	6	6	3	0	3	86	9	36
2018	PS	35	39	14	6	6	0	0	74	12	127
2018	PS-03	35	38	12	6	9	0	0	73	15	81
2018	PS-04	36	39	21	4	0	0	0	75	4	28
2017	PS	52	24	13	7	3	1	1	77	10	175
2017	PS-02	81	5	10	5	0	0	0	86	5	21
2017	PS-03	47	27	13	8	4	1	0	75	12	104
2017	PS-04	51	28	14	2	5	0	0	79	7	43
2014	PS	42	29	13	9	6	1	1	72	15	208
2014	PS-02	56	24	0	12	8	0	0	80	20	25
2014	PS-03	43	29	13	9	4	2	1	73	13	124
2014	PS-04	29	33	21	8	10	0	0	62	17	52

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	38	49	5	5	3	0	0	86	8	37

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	15	32	24	10	11	8	0	51	22	145
2019	PS-02	28	17	11	17	22	6	0	47	41	18
2019	PS-03	10	35	24	10	9	13	0	51	21	80
2019	PS-04	17	40	31	6	6	0	0	57	11	35
2018	PS	15	35	19	11	9	11	0	56	22	130
2018	PS-03	10	35	20	12	11	12	0	51	26	82
2018	PS-04	24	45	17	7	7	0	0	69	14	29
2017	PS	18	36	14	9	11	13	0	62	22	175
2017	PS-02	33	38	0	0	14	14	0	83	17	21
2017	PS-03	13	33	18	10	10	16	0	56	23	105
2017	PS-04	26	38	12	10	9	5	0	68	20	42
2014	PS	18	34	19	11	9	9	1	56	22	208
2014	PS-02	36	36	8	8	8	4	0	75	17	25
2014	PS-03	16	30	22	9	12	10	1	51	24	124
2014	PS-04	12	44	17	15	4	8	0	60	21	52
2011	PS	17	35	16	13	12	7	0	56	27	209
2011	PS-02	23	32	6	10	16	13	0	63	30	31
2011	PS-03	14	33	20	15	11	6	0	51	28	126
2011	PS-04	21	38	14	10	12	5	0	63	23	42

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	15	28	25	15	12	5	0	46	28	145
2019	PS-02	22	17	11	11	28	11	0	44	44	18
2019	PS-03	9	33	26	15	11	6	0	44	28	80
2019	PS-04	20	31	31	14	3	0	0	51	17	35
2018	PS	12	33	22	14	14	5	0	47	29	130
2018	PS-03	11	29	23	15	17	5	0	42	33	82
2018	PS-04	17	48	17	7	10	0	0	66	17	29
2017	PS	15	27	22	19	12	5	0	45	32	176
2017	PS-02	29	19	14	10	14	14	0	56	28	21
2017	PS-03	11	25	25	22	11	6	0	38	35	105
2017	PS-04	19	37	19	19	7	0	0	56	26	43
2014	PS	10	31	27	13	15	4	1	43	29	208
2014	PS-02	24	40	12	8	12	4	0	67	21	25
2014	PS-03	6	27	31	13	17	6	1	35	32	124
2014	PS-04	10	37	27	13	13	0	0	46	27	52
2011	PS	12	34	19	20	12	2	0	48	33	209
2011	PS-02	13	39	10	10	26	3	0	53	37	31
2011	PS-03	10	33	22	20	11	2	1	45	32	126
2011	PS-04	19	31	14	26	7	2	0	51	34	42
2008	PS	16	31	19	19	13	1	0	48	33	181
2008	PS-02	15	30	15	19	22	0	0	44	41	27
2008	PS-03	13	31	21	19	14	2	0	45	33	108
2008	PS-04	17	41	10	21	10	0	0	59	31	29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	10	23	29	17	14	7	0	36	33	144
2019	PS-02	28	17	11	6	28	11	0	50	38	18
2019	PS-03	5	25	29	16	15	10	0	33	35	80
2019	PS-04	15	21	41	21	3	0	0	35	24	34
2018	PS	8	30	23	15	15	9	0	42	33	130
2018	PS-03	7	23	27	15	17	11	0	34	36	82
2018	PS-04	10	55	10	14	7	3	0	68	21	29
2017	PS	11	28	20	22	11	7	0	43	35	176
2017	PS-02	19	24	14	19	14	10	0	47	37	21
2017	PS-03	8	28	22	23	11	9	0	39	38	105
2017	PS-04	19	33	19	23	7	0	0	51	30	43
2014	PS	9	25	19	22	18	6	1	36	43	208
2014	PS-02	16	36	12	16	16	4	0	54	33	25
2014	PS-03	7	21	23	20	18	9	2	32	42	124
2014	PS-04	6	31	17	29	17	0	0	37	46	52
2011	PS	6	27	28	20	14	5	0	35	36	207
2011	PS-02	3	28	21	17	21	10	0	35	42	29
2011	PS-03	6	25	29	21	13	6	0	33	36	126
2011	PS-04	10	31	26	21	10	2	0	41	32	42
2008	PS	9	32	14	28	14	3	0	42	43	181
2008	PS-02	11	33	4	22	26	4	0	46	50	27
2008	PS-03	6	30	19	29	14	3	0	37	44	108
2008	PS-04	14	38	10	31	7	0	0	52	38	29

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	6	36	22	16	17	3	0	43	34	143
2019	PS-02	11	28	22	11	22	6	0	41	35	18
2019	PS-03	3	38	21	19	15	5	0	42	36	80
2019	PS-04	9	39	21	15	15	0	0	48	30	33
2018	PS	10	26	19	22	18	5	0	38	41	130
2018	PS-03	9	23	21	23	20	5	0	33	45	82
2018	PS-04	10	45	14	17	10	3	0	57	29	29
2017	PS	15	30	20	17	14	4	0	47	32	175
2017	PS-02	29	24	5	14	19	10	0	58	37	21
2017	PS-03	10	29	22	22	13	5	0	40	37	105
2017	PS-04	26	36	21	7	10	0	0	62	17	42
2014	PS	8	33	18	20	18	2	1	42	39	208
2014	PS-02	20	16	0	40	20	4	0	38	62	25
2014	PS-03	6	31	21	18	17	3	2	40	38	124
2014	PS-04	6	44	15	19	15	0	0	50	35	52
2011	PS	13	32	22	19	12	3	0	46	32	207
2011	PS-02	10	24	10	24	24	7	0	37	52	29
2011	PS-03	13	30	21	21	10	4	0	45	32	126
2011	PS-04	14	36	31	12	7	0	0	50	19	42
2008	PS	17	34	13	23	13	1	0	51	36	181
2008	PS-02	26	33	4	11	26	0	0	59	37	27
2008	PS-03	16	31	16	24	12	1	0	48	36	108
2008	PS-04	10	48	14	21	7	0	0	59	28	29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	26	16	10	9	4	28	7	64	20	145
2019	PS-02	22	0	6	11	6	50	6	50	38	18
2019	PS-03	33	13	10	10	3	27	5	67	19	79
2019	PS-04	19	28	8	8	8	19	8	65	23	36

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	16	50	20	9	6	0	0	66	14	145
2019	PS-02	22	50	17	0	11	0	0	72	11	18
2019	PS-03	13	44	22	16	5	0	0	57	22	79
2019	PS-04	14	64	22	0	0	0	0	78	0	36
2018	PS	16	52	17	9	5	1	0	68	15	130
2018	PS-03	17	48	16	12	6	1	0	65	19	82
2018	PS-04	14	62	14	7	3	0	0	76	10	29
2017	PS	25	41	16	10	5	2	0	68	16	176
2017	PS-02	48	29	5	14	5	0	0	76	19	21
2017	PS-03	17	42	20	10	7	4	0	61	18	105
2017	PS-04	35	44	12	7	2	0	0	79	9	43
2014	PS	15	43	20	13	8	0	1	58	21	208
2014	PS-02	28	44	4	12	12	0	0	72	24	25
2014	PS-03	10	44	20	15	9	1	1	55	24	124
2014	PS-04	19	38	29	10	4	0	0	58	13	52
2011	PS	18	43	20	12	6	1	0	62	18	209
2011	PS-02	10	39	23	16	13	0	0	48	29	31
2011	PS-03	21	40	20	11	6	1	1	62	18	126
2011	PS-04	19	48	21	10	0	2	0	68	10	42

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	4	25	25	26	18	1	30	44	146
2019	PS-02	6	50	11	11	22	0	56	33	18
2019	PS-03	3	16	29	33	18	3	19	51	80
2019	PS-04	3	33	25	25	14	0	36	39	36

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	29	42	10	14	3	0	0	72	18	146
2019	PS-02	44	33	6	11	6	0	0	78	17	18
2019	PS-03	21	44	13	20	3	0	0	65	23	80
2019	PS-04	39	47	8	3	3	0	0	86	6	36
2018	PS	28	48	12	9	3	0	0	76	12	130
2018	PS-03	24	50	10	11	5	0	0	74	16	82
2018	PS-04	38	55	3	3	0	0	0	93	3	29
2017	PS	44	36	6	9	4	1	0	82	13	176
2017	PS-02	71	14	0	10	5	0	0	86	14	21
2017	PS-03	36	39	9	10	4	2	0	77	15	105
2017	PS-04	51	42	2	2	2	0	0	93	5	43
2014	PS	40	36	8	7	8	1	1	77	15	208
2014	PS-02	52	24	4	16	4	0	0	76	20	25
2014	PS-03	35	35	10	6	11	2	1	73	17	124
2014	PS-04	42	44	6	6	2	0	0	87	8	52
2011	PS	39	39	5	8	7	1	0	80	15	208
2011	PS-02	42	29	3	13	13	0	0	71	26	31
2011	PS-03	38	41	6	7	7	1	0	80	15	125
2011	PS-04	36	43	7	5	5	2	2	83	10	42
2008	PS	38	38	8	11	4	0	1	77	15	181
2008	PS-02	48	26	11	7	7	0	0	74	15	27
2008	PS-03	35	40	8	12	3	0	2	76	15	108
2008	PS-04	41	38	3	10	7	0	0	79	17	29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	14	45	23	9	9	0	59	18	146
2019	PS-02	17	50	0	17	17	0	67	33	18
2019	PS-03	9	45	26	11	9	0	54	20	80
2019	PS-04	17	47	33	0	3	0	64	3	36
2018	PS	22	41	21	9	7	1	63	16	129
2018	PS-03	16	46	19	10	9	1	63	19	81
2018	PS-04	28	41	21	7	3	0	69	10	29

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	9	30	21	17	15	8	0	42	35	145
2019	PS-02	17	17	17	11	28	11	0	38	44	18
2019	PS-03	5	27	23	19	16	10	0	35	39	79
2019	PS-04	11	42	19	19	3	6	0	56	24	36
2018	PS	11	32	15	20	17	5	0	45	39	130
2018	PS-03	11	32	13	17	21	6	0	45	40	82
2018	PS-04	14	41	17	17	10	0	0	55	28	29
2017	PS	17	26	14	19	16	8	0	47	38	175
2017	PS-02	29	29	5	19	14	5	0	60	35	21
2017	PS-03	12	24	14	22	16	12	0	40	43	104
2017	PS-04	23	33	21	9	12	2	0	57	21	43
2014	PS	11	24	17	17	22	7	2	39	43	208
2014	PS-02	12	16	12	12	36	8	4	32	55	25
2014	PS-03	8	22	20	17	24	9	1	33	45	124
2014	PS-04	19	31	13	19	10	4	4	54	31	52
2011	PS	9	21	17	22	19	10	2	34	46	209
2011	PS-02	3	3	10	29	39	16	0	8	81	31
2011	PS-03	9	25	17	21	18	10	2	38	44	126
2011	PS-04	14	19	26	19	7	10	5	39	31	42

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	11	38	26	12	11	2	0	50	24	145
2019	PS-02	29	18	18	18	18	0	0	47	35	17
2019	PS-03	6	39	30	13	9	4	0	47	22	80
2019	PS-04	8	50	19	14	8	0	0	58	22	36
2018	PS	9	35	25	16	14	1	1	45	30	130
2018	PS-03	9	33	27	15	15	1	1	43	30	82
2018	PS-04	3	38	21	17	21	0	0	41	38	29
2017	PS	18	32	17	19	11	2	1	51	31	176
2017	PS-02	38	29	5	24	0	5	0	70	25	21
2017	PS-03	13	30	23	16	14	3	1	45	32	105
2017	PS-04	23	37	9	23	7	0	0	61	30	43
2014	PS	9	21	16	21	30	3	1	31	53	208
2014	PS-02	20	16	20	16	20	4	4	39	39	25
2014	PS-03	6	19	17	24	30	4	1	26	56	124
2014	PS-04	6	27	15	19	33	0	0	33	52	52
2011	PS	18	33	11	21	14	2	0	52	36	209
2011	PS-02	29	23	10	19	19	0	0	52	39	31
2011	PS-03	15	36	11	24	13	2	0	52	37	126
2011	PS-04	21	29	14	12	17	5	2	54	31	42
2008	PS	14	29	17	23	15	1	0	44	39	181
2008	PS-02	33	19	11	15	19	4	0	54	35	27
2008	PS-03	10	28	21	25	15	1	0	38	40	108
2008	PS-04	14	34	10	24	17	0	0	48	41	29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	16	40	15	10	16	2	1	58	27	146
2019	PS-02	17	33	17	6	28	0	0	50	33	18
2019	PS-03	11	38	16	13	18	4	1	51	32	80
2019	PS-04	22	53	14	8	3	0	0	75	11	36
2018	PS	17	28	15	15	21	2	2	47	38	130
2018	PS-03	15	27	20	12	22	2	2	44	36	82
2018	PS-04	21	34	3	31	10	0	0	55	41	29
2017	PS	23	27	19	10	15	5	1	53	27	176
2017	PS-02	24	33	19	10	14	0	0	57	24	21
2017	PS-03	20	26	19	13	12	8	2	51	28	105
2017	PS-04	33	28	19	5	16	0	0	61	21	43
2014	PS	11	27	18	18	19	2	4	41	39	208
2014	PS-02	16	40	12	16	12	4	0	58	29	25
2014	PS-03	9	24	21	17	20	3	5	36	41	124
2014	PS-04	13	33	15	17	17	0	4	48	36	52
2011	PS	17	29	12	19	16	1	5	49	37	209
2011	PS-02	16	23	3	16	26	3	13	46	50	31
2011	PS-03	15	33	17	17	14	1	4	50	33	126
2011	PS-04	29	17	10	24	17	2	2	48	43	42
2008	PS	13	34	14	17	17	3	1	49	36	180
2008	PS-02	23	35	8	12	15	8	0	63	29	26
2008	PS-03	11	32	16	18	18	4	2	46	37	108
2008	PS-04	10	41	14	17	17	0	0	52	34	29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	35	33	20	5	5	1	69	11	146
2019	PS-02	50	22	17	6	6	0	72	11	18
2019	PS-03	33	35	23	5	3	3	69	8	80
2019	PS-04	33	31	22	6	8	0	64	14	36

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	66	8	7	1	4	1	13	86	6	145
2019	PS-02	89	6	0	0	0	0	6	100	0	18
2019	PS-03	63	10	6	3	8	1	10	82	11	80
2019	PS-04	66	3	9	0	0	0	23	89	0	35

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	39	26	21	4	8	1	1	66	12	145
2019	PS-02	33	17	28	0	17	6	0	53	18	18
2019	PS-03	35	25	22	6	8	1	3	63	14	79
2019	PS-04	53	22	19	3	3	0	0	75	6	36

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	40	25	18	3	6	5	2	70	10	146
2019	PS-02	33	28	11	0	11	17	0	73	13	18
2019	PS-03	39	23	20	3	9	5	3	66	12	80
2019	PS-04	47	22	22	3	0	3	3	74	3	36

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	38	21	18	12	8	3	1	61	20	146
2019	PS-02	50	11	11	6	17	6	0	65	24	18
2019	PS-03	38	19	18	11	9	4	3	60	21	80
2019	PS-04	39	22	25	11	3	0	0	61	14	36

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	83	5	3	2	2	1	5	93	4	146
2019	PS-02	72	6	0	6	17	0	0	78	22	18
2019	PS-03	86	5	1	1	0	1	5	97	1	80
2019	PS-04	78	3	8	3	0	0	8	88	3	36

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	73	8	6	2	2	5	4	89	5	144
2019	PS-02	78	17	6	0	0	0	0	94	0	18
2019	PS-03	71	5	6	4	1	8	5	87	6	79
2019	PS-04	75	11	6	0	0	3	6	94	0	36

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	74	6	7	1	2	3	7	89	3	144
2019	PS-02	78	22	0	0	0	0	0	100	0	18
2019	PS-03	71	5	8	1	3	5	8	87	4	79
2019	PS-04	83	0	6	0	0	0	11	94	0	36

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	12	37	25	17	8	2	49	25	145
2019	PS-02	24	29	18	18	12	0	53	29	17
2019	PS-03	5	34	28	21	9	4	40	31	80
2019	PS-04	19	47	25	8	0	0	67	8	36
2018	PS	10	32	27	14	12	5	44	27	130
2018	PS-03	9	26	32	15	15	5	36	31	82
2018	PS-04	14	55	21	7	3	0	69	10	29
2017	PS	15	33	18	15	14	5	50	31	176
2017	PS-02	38	24	19	10	5	5	65	15	21
2017	PS-03	9	27	20	20	18	7	38	41	105
2017	PS-04	19	49	14	5	12	2	69	17	43

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	19	41	21	11	6	1	0	61	17	145
2019	PS-02	33	33	11	11	11	0	0	67	22	18
2019	PS-03	18	32	30	14	5	1	0	50	19	79
2019	PS-04	14	67	14	6	0	0	0	81	6	36
2018	PS	23	43	17	9	7	1	0	67	16	128
2018	PS-03	23	40	20	7	9	1	0	64	16	81
2018	PS-04	25	50	14	7	4	0	0	75	11	28
2017	PS	26	48	14	6	5	2	0	75	11	176
2017	PS-02	38	52	0	5	5	0	0	90	10	21
2017	PS-03	22	46	18	8	4	3	0	70	12	105
2017	PS-04	30	51	9	2	7	0	0	81	9	43
2014	PS	24	40	18	10	5	2	1	66	15	208
2014	PS-02	32	44	16	8	0	0	0	76	8	25
2014	PS-03	20	38	19	13	6	2	2	61	20	124
2014	PS-04	31	42	15	6	2	4	0	76	8	52
2011	PS	26	42	14	9	5	4	0	71	15	207
2011	PS-02	31	34	10	10	10	3	0	68	21	29
2011	PS-03	26	39	13	10	6	5	0	68	18	126
2011	PS-04	19	55	19	2	0	5	0	78	3	42

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	22	49	15	7	4	3	0	73	11	145
2019	PS-02	59	12	12	0	12	6	0	75	13	17
2019	PS-03	16	50	20	10	3	1	0	67	13	80
2019	PS-04	14	72	8	0	0	6	0	91	0	36
2018	PS	30	46	11	4	6	2	0	78	10	128
2018	PS-03	31	42	11	4	9	4	0	76	13	81
2018	PS-04	25	57	11	4	4	0	0	82	7	28
2017	PS	35	40	16	2	3	3	0	78	5	176
2017	PS-02	52	29	5	10	5	0	0	81	14	21
2017	PS-03	30	39	21	1	4	5	0	73	5	105
2017	PS-04	35	51	14	0	0	0	0	86	0	43
2014	PS	30	41	13	6	3	5	1	76	10	208
2014	PS-02	44	32	8	8	0	8	0	83	9	25
2014	PS-03	25	41	15	6	6	6	2	71	13	124
2014	PS-04	37	48	8	4	0	4	0	88	4	52

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	25	45	17	6	8	0	0	69	14	146
2019	PS-02	44	17	17	11	11	0	0	61	22	18
2019	PS-03	19	48	21	5	8	0	0	66	13	80
2019	PS-04	22	61	8	8	0	0	0	83	8	36
2018	PS	27	49	8	7	9	0	0	76	17	127
2018	PS-03	25	45	11	5	14	0	0	70	19	80
2018	PS-04	25	57	0	14	4	0	0	82	18	28
2017	PS	28	44	11	9	7	1	0	73	16	176
2017	PS-02	48	33	5	10	5	0	0	81	14	21
2017	PS-03	22	46	16	9	7	1	0	68	15	105
2017	PS-04	37	42	5	12	5	0	0	79	16	43
2014	PS	29	35	17	11	6	0	1	65	18	208
2014	PS-02	40	44	4	8	4	0	0	84	12	25
2014	PS-03	29	28	21	11	8	1	2	59	19	124
2014	PS-04	27	46	12	13	2	0	0	73	15	52
2011	PS	29	43	12	9	8	0	0	72	17	206
2011	PS-02	21	45	7	14	14	0	0	66	28	29
2011	PS-03	32	41	10	8	9	0	0	73	17	125
2011	PS-04	26	45	17	10	2	0	0	71	12	42
2008	PS	27	39	10	14	10	0	0	65	24	181
2008	PS-02	30	44	4	7	15	0	0	74	22	27
2008	PS-03	27	38	7	19	9	0	0	65	28	108
2008	PS-04	17	45	17	10	10	0	0	62	21	29

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	10	32	23	22	13	1	0	41	35	146
2019	PS-02	11	44	0	28	17	0	0	56	44	18
2019	PS-03	6	25	26	28	14	1	0	32	42	80
2019	PS-04	8	44	28	14	6	0	0	53	19	36
2018	PS	13	28	26	16	16	1	0	42	32	128
2018	PS-03	11	28	25	16	19	1	0	40	35	81
2018	PS-04	14	32	29	18	7	0	0	46	25	28
2017	PS	16	27	25	15	15	2	0	44	31	176
2017	PS-02	24	38	10	19	10	0	0	62	29	21
2017	PS-03	17	20	29	17	14	3	0	38	32	105
2017	PS-04	9	42	26	9	14	0	0	51	23	43
2014	PS	13	28	21	16	20	0	1	42	37	208
2014	PS-02	24	28	24	16	8	0	0	52	24	25
2014	PS-03	13	26	20	13	24	0	2	40	39	124
2014	PS-04	6	33	23	23	15	0	0	38	38	52
2011	PS	13	35	24	14	13	0	0	48	27	209
2011	PS-02	13	19	32	16	19	0	0	32	35	31
2011	PS-03	13	38	23	11	14	0	0	52	25	126
2011	PS-04	12	36	21	24	7	0	0	48	31	42

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	11	30	31	16	12	0	0	41	28	146
2019	PS-02	22	22	17	17	22	0	0	44	39	18
2019	PS-03	6	30	31	21	11	0	0	36	33	80
2019	PS-04	8	39	39	8	6	0	0	47	14	36
2018	PS	12	38	23	13	13	0	0	50	27	128
2018	PS-03	10	41	22	10	17	0	0	51	27	81
2018	PS-04	14	36	29	18	4	0	0	50	21	28
2017	PS	16	34	22	16	12	1	0	50	28	176
2017	PS-02	33	33	14	10	10	0	0	67	19	21
2017	PS-03	14	32	23	16	12	2	0	48	29	105
2017	PS-04	12	40	23	16	9	0	0	51	26	43
2014	PS	10	30	23	19	17	0	1	40	36	208
2014	PS-02	24	36	16	16	8	0	0	60	24	25
2014	PS-03	9	29	25	18	18	0	1	38	37	124
2014	PS-04	8	27	21	23	19	2	0	35	43	52
2011	PS	12	40	17	19	11	0	0	53	30	209
2011	PS-02	13	26	23	23	16	0	0	39	39	31
2011	PS-03	13	43	17	14	13	0	0	56	27	126
2011	PS-04	10	36	19	31	5	0	0	45	36	42
2008	PS	17	35	15	21	12	1	0	52	33	181
2008	PS-02	33	30	0	22	15	0	0	63	37	27
2008	PS-03	13	36	18	20	13	0	0	49	33	108
2008	PS-04	14	34	21	17	10	3	0	50	29	29

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	17	23	25	14	14	8	0	43	31	145
2019	PS-02	33	11	11	17	28	0	0	44	44	18
2019	PS-03	11	26	25	14	13	11	0	42	30	80
2019	PS-04	14	26	31	17	9	3	0	41	26	35
2018	PS	14	26	27	13	16	4	1	42	30	128
2018	PS-03	15	23	25	14	16	6	1	41	32	81
2018	PS-04	14	29	25	14	18	0	0	43	32	28
2017	PS	18	26	22	17	11	6	1	47	30	175
2017	PS-02	33	19	14	19	14	0	0	52	33	21
2017	PS-03	19	28	19	14	10	9	1	52	27	105
2017	PS-04	10	29	31	19	9	2	0	39	29	42
2014	PS	15	23	19	15	18	9	1	42	37	208
2014	PS-02	20	32	8	20	16	4	0	54	37	25
2014	PS-03	16	21	20	13	20	9	1	41	37	124
2014	PS-04	12	23	19	15	19	12	0	39	39	52
2011	PS	14	24	25	13	15	8	1	42	30	209
2011	PS-02	19	29	16	13	19	3	0	50	33	31
2011	PS-03	16	21	27	13	14	7	1	41	30	126
2011	PS-04	7	24	29	14	12	12	2	36	31	42
2008	PS	18	30	18	15	12	7	1	52	29	181
2008	PS-02	30	30	22	7	11	0	0	59	19	27
2008	PS-03	15	32	15	17	13	8	0	52	32	108
2008	PS-04	17	31	21	14	7	7	3	54	23	29

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PS	16	55	29	146
2019	PS-02	17	39	44	18
2019	PS-03	19	60	21	80
2019	PS-04	11	53	36	36
2018	PS	19	51	29	129
2018	PS-03	18	56	26	82
2018	PS-04	18	50	32	28
2017	PS	14	62	25	175
2017	PS-02	14	62	24	21
2017	PS-03	10	66	25	105
2017	PS-04	21	51	28	43
2014	PS	16	46	39	208
2014	PS-02	8	44	48	25
2014	PS-03	13	46	40	124
2014	PS-04	25	42	33	52
2011	PS	22	51	27	207
2011	PS-02	37	40	23	30
2011	PS-03	19	53	28	125
2011	PS-04	21	52	26	42

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PS	17	25	13	38	4	4	24
2019	PS-03	20	20	20	33	0	7	15
2018	PS	36	16	8	28	0	12	25
2018	PS-03	33	20	0	27	0	20	15
2017	PS	33	13	13	29	0	13	24
2017	PS-03	40	0	10	50	0	0	10
2014	PS	24	12	18	42	9999	3	33
2014	PS-03	18	12	29	41	9999	0	17
2014	PS-04	31	15	8	38	9999	8	13
2011	PS	15	17	13	43	9999	11	46
2011	PS-02	0	25	25	42	9999	8	12
2011	PS-03	22	4	9	52	9999	13	23

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	27	57	8	7	2	83	9	145
2019	PS-02	22	61	11	0	6	83	6	18
2019	PS-03	21	60	9	8	3	81	10	80
2019	PS-04	40	43	6	11	0	83	11	35

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	45	40	9	1	3	2	87	4	145
2019	PS-02	56	28	6	0	0	11	94	0	18
2019	PS-03	38	46	10	1	4	1	85	5	80
2019	PS-04	54	37	6	3	0	0	91	3	35

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	23	77	146
2019	PS-02	33	67	18
2019	PS-03	25	75	80
2018	PS	22	78	130
2018	PS-03	21	79	82

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	58	42	33
2019	PS-03	65	35	20
2018	PS	64	36	28

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	48	52	33
2019	PS-03	55	45	20
2018	PS	57	43	28
2018	PS-03	59	41	17

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	PS	100	33
2019	PS-03	100	20
2018	PS	100	28
2018	PS-03	100	17

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	0	100	33
2019	PS-03	0	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	24	76	33
2018	PS	29	71	28
2018	PS-03	35	65	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	42	58	33
2019	PS-03	50	50	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	45	55	33
2019	PS-03	45	55	20
2018	PS	50	50	28
2018	PS-03	59	41	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	27	73	33
2018	PS	32	68	28
2018	PS-03	53	47	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	30	70	33
2019	PS-03	25	75	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	52	48	33
2019	PS-03	40	60	20
2018	PS	61	39	28
2018	PS-03	65	35	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	39	61	33
2019	PS-03	30	70	20
2018	PS	46	54	28
2018	PS-03	53	47	17

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	PS	100	33
2019	PS-03	100	20
2018	PS	100	28
2018	PS-03	100	17

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	39	61	33
2019	PS-03	50	50	20
2018	PS	54	46	28
2018	PS-03	59	41	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	18	82	33

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	18	82	33
2018	PS	29	71	28
2018	PS-03	35	65	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	64	36	33
2019	PS-03	65	35	20
2018	PS	71	29	28

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	36	64	33
2019	PS-03	35	65	20
2018	PS	43	57	28
2018	PS-03	47	53	17

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	15	85	33
2019	PS-03	25	75	20
2018	PS	39	61	28
2018	PS-03	47	53	17

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	15	85	33

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	21	79	33

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	18	82	33

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	27	73	146
2019	PS-02	44	56	18
2019	PS-03	30	70	80

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	8	19	23	18	12	18	2	33	38	146
2019	PS-02	6	11	33	11	17	11	11	21	36	18
2019	PS-03	4	19	19	24	14	21	0	29	48	80
2019	PS-04	14	25	28	11	3	19	0	48	17	36
2018	PS	10	21	21	16	16	14	2	37	38	129
2018	PS-03	7	21	17	17	19	16	2	35	44	81
2018	PS-04	17	28	14	14	14	10	3	52	32	29
2017	PS	10	20	19	13	12	22	4	41	34	176
2017	PS-02	19	19	5	19	5	24	10	57	36	21
2017	PS-03	8	16	19	14	13	26	4	34	39	105
2017	PS-04	12	28	26	7	9	16	2	49	20	43
2014	PS	6	22	21	12	15	17	6	36	36	207
2014	PS-02	12	12	12	20	20	4	20	31	53	25
2014	PS-03	4	18	21	13	15	25	4	31	40	123
2014	PS-04	10	31	27	8	13	8	4	46	24	52

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	14	29	28	13	8	7	0	47	23	146
2019	PS-02	11	17	33	6	17	17	0	33	27	18
2019	PS-03	9	30	26	16	10	9	0	42	29	80
2019	PS-04	19	39	33	8	0	0	0	58	8	36
2018	PS	16	36	22	12	12	2	0	52	25	129
2018	PS-03	11	37	22	12	15	2	0	49	28	81
2018	PS-04	28	31	17	17	7	0	0	59	24	29
2017	PS	16	33	18	13	11	9	1	54	26	176
2017	PS-02	24	38	14	5	10	10	0	68	16	21
2017	PS-03	13	35	13	12	12	12	1	56	29	105
2017	PS-04	21	28	30	14	5	0	2	50	19	43
2014	PS	10	35	21	16	9	7	1	49	28	208
2014	PS-02	16	28	8	28	16	4	0	46	46	25
2014	PS-03	7	34	24	16	9	9	2	46	27	124
2014	PS-04	12	44	21	12	8	4	0	58	20	52
2011	PS	15	41	14	15	10	5	0	59	26	207
2011	PS-02	13	23	17	23	17	7	0	39	43	30
2011	PS-03	14	40	13	16	11	6	0	57	29	126
2011	PS-04	20	54	12	10	2	2	0	75	13	41

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	6	94	146
2019	PS-02	0	100	18
2019	PS-03	8	93	80
2018	PS	7	93	130
2018	PS-03	10	90	82
2018	PS-04	0	100	29

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	13	87	146
2019	PS-03	13	88	80

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	8	21	27	7	5	29	4	42	18	146
2019	PS-02	6	17	22	0	0	44	11	50	0	18
2019	PS-03	5	26	24	11	5	26	3	44	23	80
2019	PS-04	8	14	36	3	0	39	0	36	5	36
2018	PS	12	23	25	7	5	24	4	49	17	130
2018	PS-03	13	22	26	5	9	24	1	48	18	82
2018	PS-04	10	34	14	17	0	17	7	59	23	29
2017	PS	14	20	21	3	5	32	5	54	13	176
2017	PS-02	24	19	5	10	10	24	10	64	29	21
2017	PS-03	10	17	25	4	4	36	5	45	13	105
2017	PS-04	23	23	21	0	2	30	0	67	3	43
2014	PS	9	22	22	4	4	31	7	51	14	208
2014	PS-02	8	32	12	0	4	24	20	72	7	25
2014	PS-03	6	15	24	6	6	35	7	36	22	124
2014	PS-04	17	37	17	0	0	27	2	76	0	52

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	19	33	28	4	4	11	1	59	9	144
2019	PS-02	11	28	33	0	0	28	0	54	0	18
2019	PS-03	12	36	31	6	5	10	0	53	13	78
2019	PS-04	31	39	19	3	0	8	0	76	3	36
2018	PS	20	36	26	6	5	5	0	60	12	129
2018	PS-03	20	34	27	5	9	6	0	57	14	82
2018	PS-04	21	41	24	14	0	0	0	62	14	29
2017	PS	25	34	15	6	4	15	1	70	12	176
2017	PS-02	43	29	10	10	5	5	0	75	15	21
2017	PS-03	20	32	18	6	5	18	1	65	13	105
2017	PS-04	33	37	12	2	0	16	0	83	3	43
2014	PS	20	32	22	6	4	15	1	62	12	208
2014	PS-02	16	36	24	4	4	16	0	62	9	25
2014	PS-03	17	27	26	6	6	17	2	54	14	124
2014	PS-04	27	44	13	4	0	12	0	80	4	52
2011	PS	29	37	14	8	2	11	0	73	11	208
2011	PS-02	17	23	20	10	7	23	0	52	22	30
2011	PS-03	32	33	14	10	2	10	0	72	12	126
2011	PS-04	29	52	10	5	0	5	0	85	5	42

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	3	13	26	21	37	16	59	145
2019	PS-02	0	6	22	28	44	6	72	18
2019	PS-03	4	20	27	16	33	24	49	79
2019	PS-04	3	6	28	22	42	8	64	36
2018	PS	6	12	21	20	41	18	61	130
2018	PS-03	5	13	21	18	43	18	61	82
2018	PS-04	3	7	24	24	41	10	66	29
2017	PS	8	18	23	14	37	26	51	176
2017	PS-02	5	24	19	19	33	29	52	21
2017	PS-03	10	22	17	14	36	32	50	105
2017	PS-04	5	7	35	9	44	12	53	43

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	6	17	32	21	23	0	1	23	44	146
2019	PS-02	6	17	28	17	33	0	0	22	50	18
2019	PS-03	5	24	33	18	21	0	0	29	39	80
2019	PS-04	6	6	31	31	25	0	3	11	57	36
2018	PS	4	19	29	25	22	0	0	23	48	130
2018	PS-03	4	23	34	21	18	0	0	27	39	82
2018	PS-04	3	10	28	34	24	0	0	14	59	29
2017	PS	6	18	32	22	21	1	0	24	43	176
2017	PS-02	10	19	19	24	24	5	0	30	50	21
2017	PS-03	6	21	35	23	15	0	0	27	38	105
2017	PS-04	2	12	37	21	28	0	0	14	49	43

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	12	31	28	17	12	0	43	28	144
2019	PS-02	17	39	28	0	17	0	56	17	18
2019	PS-03	13	33	27	15	13	0	46	28	79
2019	PS-04	9	17	37	31	6	0	26	37	35
2018	PS	15	25	28	20	12	0	41	32	130
2018	PS-03	17	24	28	20	11	0	41	30	82
2018	PS-04	3	28	41	21	7	0	31	28	29
2017	PS	14	33	27	15	10	1	47	25	175
2017	PS-02	20	35	25	10	5	5	58	16	20
2017	PS-03	14	37	24	14	10	0	51	25	105
2017	PS-04	7	26	39	16	9	2	33	26	43

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	6	23	21	18	32	1	0	29	50	146
2019	PS-02	6	6	28	6	56	0	0	11	61	18
2019	PS-03	8	25	23	15	29	1	0	33	44	80
2019	PS-04	3	22	14	31	31	0	0	25	61	36
2018	PS	5	21	28	20	25	0	1	26	46	130
2018	PS-03	7	24	30	17	20	0	1	32	37	82
2018	PS-04	0	7	24	34	34	0	0	7	69	29
2017	PS	10	22	26	20	19	1	2	33	41	176
2017	PS-02	10	33	19	14	19	5	0	45	35	21
2017	PS-03	14	22	24	19	16	1	4	38	37	105
2017	PS-04	2	14	35	23	26	0	0	16	49	43

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	36	29	14	6	10	0	5	69	17	146
2019	PS-02	33	28	17	0	17	0	6	65	18	18
2019	PS-03	46	26	9	5	8	0	6	77	13	80
2019	PS-04	22	31	25	8	11	0	3	54	20	36
2018	PS	35	31	14	6	7	0	8	71	14	130
2018	PS-03	41	29	11	4	5	0	10	78	9	82
2018	PS-04	17	38	24	14	7	0	0	55	21	29
2017	PS	35	30	15	6	7	1	7	70	14	176
2017	PS-02	48	33	5	5	5	5	0	85	10	21
2017	PS-03	44	26	12	4	4	1	10	78	9	105
2017	PS-04	9	42	23	12	12	0	2	52	24	43

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	13	38	24	10	13	0	1	51	24	144
2019	PS-02	22	33	17	11	17	0	0	56	28	18
2019	PS-03	15	37	23	11	13	0	1	53	24	79
2019	PS-04	3	40	34	9	11	0	3	44	21	35
2018	PS	16	34	24	14	12	0	0	50	26	129
2018	PS-03	12	40	25	12	11	0	0	52	23	81
2018	PS-04	14	31	21	24	10	0	0	45	34	29
2017	PS	17	31	27	17	8	1	1	48	25	175
2017	PS-02	14	52	24	10	0	0	0	67	10	21
2017	PS-03	17	29	26	18	8	1	1	47	26	104
2017	PS-04	16	30	26	19	9	0	0	47	28	43

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	11	29	33	16	12	0	0	40	27	146
2019	PS-02	22	39	22	0	17	0	0	61	17	18
2019	PS-03	6	28	35	20	11	0	0	34	31	80
2019	PS-04	14	31	36	14	6	0	0	44	19	36
2018	PS	15	26	34	13	12	0	0	41	25	129
2018	PS-03	17	25	31	12	15	0	0	42	27	81
2018	PS-04	0	31	55	10	3	0	0	31	14	29
2017	PS	17	25	27	16	13	1	1	43	30	176
2017	PS-02	24	24	38	5	5	5	0	50	10	21
2017	PS-03	18	24	23	17	15	1	2	43	33	105
2017	PS-04	14	28	30	16	12	0	0	42	28	43

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	11	23	35	18	12	0	0	34	30	145
2019	PS-02	22	22	28	11	17	0	0	44	28	18
2019	PS-03	10	26	40	15	9	0	0	36	24	80
2019	PS-04	6	19	36	22	17	0	0	25	39	36
2018	PS	9	29	36	13	12	0	1	38	25	129
2018	PS-03	9	31	40	10	10	0	1	40	20	81
2018	PS-04	3	24	41	21	10	0	0	28	31	29
2017	PS	13	25	30	20	11	1	0	38	32	175
2017	PS-02	24	14	38	5	14	5	0	40	20	21
2017	PS-03	15	25	30	18	11	1	0	41	29	104
2017	PS-04	2	28	30	26	14	0	0	30	40	43

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	20	39	21	16	3	0	1	60	19	145
2019	PS-02	28	28	22	17	6	0	0	56	22	18
2019	PS-03	18	42	18	18	4	0	1	60	22	79
2019	PS-04	19	42	31	6	3	0	0	61	8	36
2018	PS	27	37	23	9	3	0	1	64	13	128
2018	PS-03	30	37	22	5	5	0	1	68	10	81
2018	PS-04	17	45	24	14	0	0	0	62	14	29
2017	PS	27	34	22	9	5	1	1	63	15	175
2017	PS-02	33	43	19	5	0	0	0	76	5	21
2017	PS-03	29	32	19	10	6	2	2	63	17	105
2017	PS-04	24	33	29	7	7	0	0	57	14	42

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	31	26	20	13	10	1	57	23	145
2019	PS-02	28	39	11	6	17	0	67	22	18
2019	PS-03	29	24	20	18	10	0	53	28	80
2019	PS-04	37	26	26	6	3	3	65	9	35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	19	29	32	8	12	0	0	48	21	145
2019	PS-02	33	33	22	6	6	0	0	67	11	18
2019	PS-03	19	33	23	10	15	0	0	52	25	79
2019	PS-04	8	22	50	8	11	0	0	31	19	36
2018	PS	17	32	23	15	12	0	1	50	27	128
2018	PS-03	17	32	30	9	11	0	1	50	20	81
2018	PS-04	4	36	11	36	14	0	0	39	50	28
2017	PS	13	27	27	15	15	2	1	41	31	175
2017	PS-02	10	38	14	14	24	0	0	48	38	21
2017	PS-03	16	27	26	17	10	3	1	45	29	105
2017	PS-04	5	24	33	12	26	0	0	29	38	42

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	25	36	15	14	10	0	62	23	146
2019	PS-02	28	22	22	11	17	0	50	28	18
2019	PS-03	23	36	16	18	8	0	59	25	80
2019	PS-04	31	42	8	11	8	0	72	19	36
2018	PS	25	31	20	11	13	0	56	24	129
2018	PS-03	23	30	20	12	15	0	53	27	81
2018	PS-04	21	34	17	10	17	0	55	28	29
2017	PS	34	33	19	5	9	1	67	14	176
2017	PS-02	24	43	24	5	5	0	67	10	21
2017	PS-03	31	34	17	7	10	1	66	16	105
2017	PS-04	42	26	21	2	9	0	68	12	43

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	69	14	6	3	2	0	6	88	5	146
2019	PS-02	72	11	11	0	0	0	6	88	0	18
2019	PS-03	68	15	6	4	4	0	4	86	8	80
2019	PS-04	75	8	3	3	0	0	11	94	3	36
2018	PS	60	19	4	2	8	2	5	86	10	129
2018	PS-03	58	17	6	1	10	2	5	81	12	81
2018	PS-04	66	17	0	3	7	0	7	89	11	29

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	55	24	12	3	5	0	1	80	8	146
2019	PS-02	39	39	17	0	6	0	0	78	6	18
2019	PS-03	56	20	13	5	6	0	0	76	11	80
2019	PS-04	64	28	6	0	0	0	3	94	0	36
2018	PS	47	25	9	6	9	2	2	75	16	129
2018	PS-03	46	22	9	7	11	1	4	71	19	81
2018	PS-04	55	31	7	0	7	0	0	86	7	29
2017	PS	63	19	6	5	4	1	2	85	9	176
2017	PS-02	62	29	5	0	0	0	5	95	0	21
2017	PS-03	64	16	7	6	5	1	2	82	11	105
2017	PS-04	60	26	5	5	2	0	2	88	7	43

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	42	36	12	3	6	0	1	79	9	146
2019	PS-02	44	39	0	6	11	0	0	83	17	18
2019	PS-03	36	40	14	3	8	0	0	76	10	80
2019	PS-04	44	33	17	0	3	0	3	80	3	36
2018	PS	35	35	18	8	4	0	1	70	12	127
2018	PS-03	29	39	19	8	5	0	1	68	13	80
2018	PS-04	50	21	18	7	4	0	0	71	11	28
2017	PS	42	30	15	6	6	1	1	73	12	175
2017	PS-02	48	24	24	5	0	0	0	71	5	21
2017	PS-03	38	30	16	6	8	2	1	70	14	105
2017	PS-04	48	31	10	7	5	0	0	79	12	42

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	51	23	12	5	8	0	1	74	14	146
2019	PS-02	72	17	0	0	11	0	0	89	11	18
2019	PS-03	43	26	14	9	9	0	0	69	18	80
2019	PS-04	56	25	17	0	0	0	3	83	0	36
2018	PS	49	24	11	9	6	0	1	74	15	127
2018	PS-03	48	20	15	9	8	0	1	68	16	80
2018	PS-04	57	29	4	7	4	0	0	86	11	28
2017	PS	57	18	14	4	5	1	1	76	9	176
2017	PS-02	67	19	14	0	0	0	0	86	0	21
2017	PS-03	54	21	11	4	8	1	1	77	12	105
2017	PS-04	61	14	16	5	2	0	2	76	7	43

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	45	14	9	2	1	29	83	5	146
2019	PS-02	44	0	0	0	0	56	100	0	18
2019	PS-03	54	6	3	0	0	38	96	0	80
2019	PS-04	22	33	28	8	6	3	57	14	36
2018	PS	39	11	7	2	2	39	82	6	127
2018	PS-03	43	3	3	0	1	51	92	3	80
2018	PS-04	29	36	21	4	7	4	67	11	28
2017	PS	45	9	6	2	3	35	83	8	176
2017	PS-02	52	5	0	0	0	43	100	0	21
2017	PS-03	46	4	2	0	2	47	93	4	105
2017	PS-04	40	23	16	9	7	5	66	17	43

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	60	21	9	5	1	0	5	84	6	146
2019	PS-02	39	33	17	6	0	0	6	76	6	18
2019	PS-03	59	16	13	6	1	0	5	79	8	80
2019	PS-04	67	28	0	3	0	0	3	97	3	36
2018	PS	66	11	12	4	1	0	6	82	5	126
2018	PS-03	63	10	14	4	1	0	8	79	5	79
2018	PS-04	68	14	11	7	0	0	0	82	7	28
2017	PS	59	26	6	2	0	1	7	91	2	176
2017	PS-02	43	33	14	5	0	0	5	80	5	21
2017	PS-03	54	28	5	3	0	1	10	91	3	105
2017	PS-04	74	19	5	0	0	0	2	95	0	43

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	70	17	3	3	3	4	91	6	146
2019	PS-02	50	39	0	6	6	0	89	11	18
2019	PS-03	73	15	4	3	1	5	92	4	80
2019	PS-04	75	14	3	3	0	6	94	3	36
2018	PS	78	7	4	2	4	6	90	6	127
2018	PS-03	76	8	4	3	3	8	91	5	80
2018	PS-04	89	4	4	0	4	0	93	4	28
2017	PS	72	16	2	2	3	5	93	5	176
2017	PS-02	62	24	0	0	5	10	95	5	21
2017	PS-03	68	18	3	3	2	7	92	5	105
2017	PS-04	86	9	0	2	2	0	95	5	43

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	54	31	12	1	1	0	1	86	2	146
2019	PS-02	61	28	6	0	6	0	0	89	6	18
2019	PS-03	50	34	14	3	0	0	0	84	3	80
2019	PS-04	53	28	17	0	0	0	3	83	0	36
2018	PS	51	30	14	2	0	0	3	84	2	127
2018	PS-03	53	24	18	3	0	0	4	79	3	80
2018	PS-04	54	39	7	0	0	0	0	93	0	28
2017	PS	53	28	12	3	0	1	3	84	4	176
2017	PS-02	62	14	14	5	0	0	5	80	5	21
2017	PS-03	47	31	14	4	0	1	3	81	4	105
2017	PS-04	65	23	7	2	0	0	2	90	2	43

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	3	21	43	24	9	0	24	33	145
2019	PS-02	0	28	33	33	6	0	28	39	18
2019	PS-03	4	25	39	24	8	0	29	32	79
2019	PS-04	3	8	53	28	8	0	11	36	36
2018	PS	5	19	47	19	10	0	24	29	130
2018	PS-03	2	18	52	21	6	0	21	27	82
2018	PS-04	7	24	34	17	17	0	31	34	29
2017	PS	3	22	41	23	10	1	25	33	176
2017	PS-02	10	14	33	19	19	5	25	40	21
2017	PS-03	3	25	44	20	9	0	28	29	105
2017	PS-04	0	21	40	32	5	2	21	38	43

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	17	25	44	13	1	14	42	144
2019	PS-02	33	22	33	11	0	11	56	18
2019	PS-03	14	23	53	9	1	10	37	79
2019	PS-04	11	37	34	14	3	17	49	35
2018	PS	19	21	46	13	1	14	40	130
2018	PS-03	17	21	52	10	0	10	38	82
2018	PS-04	17	28	31	21	3	24	45	29
2017	PS	12	33	38	14	3	18	45	176
2017	PS-02	10	29	38	19	5	24	38	21
2017	PS-03	12	31	40	12	4	16	44	105
2017	PS-04	7	42	33	16	2	19	49	43

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	12	50	20	12	5	0	62	18	146
2019	PS-02	11	50	6	11	22	0	61	33	18
2019	PS-03	9	50	24	13	5	0	59	18	80
2019	PS-04	11	64	17	8	0	0	75	8	36
2018	PS	16	42	24	14	5	0	57	19	127
2018	PS-03	11	43	26	15	5	0	54	20	80
2018	PS-04	21	46	14	11	7	0	68	18	28
2017	PS	18	46	16	13	6	1	64	20	175
2017	PS-02	33	43	19	5	0	0	76	5	21
2017	PS-03	15	45	16	14	8	1	61	22	104
2017	PS-04	19	53	9	12	7	0	72	19	43

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	6	23	19	30	20	0	1	30	51	145
2019	PS-02	6	28	22	22	22	0	0	33	44	18
2019	PS-03	5	20	18	34	22	0	1	26	56	79
2019	PS-04	3	33	19	33	11	0	0	36	44	36
2018	PS	7	31	18	23	21	0	0	38	44	129
2018	PS-03	7	26	17	26	23	0	0	33	49	81
2018	PS-04	7	48	14	17	14	0	0	55	31	29
2017	PS	9	27	13	27	23	1	0	36	51	176
2017	PS-02	19	38	5	10	29	0	0	57	38	21
2017	PS-03	7	24	14	32	21	2	0	31	54	105
2017	PS-04	12	28	16	23	21	0	0	40	44	43

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	19	81	144
2019	PS-02	22	78	18
2019	PS-03	21	79	78
2019	PS-04	14	86	36
2017	PS	17	83	176
2017	PS-03	21	79	105
2017	PS-04	12	88	43
2014	PS	19	81	207
2014	PS-03	20	80	124
2014	PS-04	17	83	52

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	74	26	27
2019	PS-03	69	31	16
2017	PS	87	13	30
2017	PS-03	82	18	22
2014	PS	82	18	38
2014	PS-03	84	16	25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	50	35	0	5	10	85	15	20
2019	PS-03	55	27	0	9	9	82	18	11
2017	PS	54	27	0	12	8	81	19	26
2017	PS-03	50	33	0	11	6	83	17	18
2014	PS	45	29	6	10	10	74	19	31
2014	PS-03	38	33	5	14	10	71	24	21

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	3	10	29	25	32	0	1	3	97	146
2019	PS-02	17	6	22	11	44	0	0	17	83	18
2019	PS-03	1	13	31	28	28	0	0	1	99	80
2019	PS-04	0	8	31	19	39	0	3	0	100	36
2018	PS	6	9	26	23	34	2	0	6	94	130
2018	PS-03	5	10	28	22	34	1	0	5	95	82
2018	PS-04	3	7	31	28	31	0	0	3	97	29
2017	PS	18	15	22	16	25	4	0	19	81	176
2017	PS-02	14	5	5	33	24	19	0	18	82	21
2017	PS-03	20	18	22	13	24	3	0	21	79	105
2017	PS-04	16	12	28	19	26	0	0	16	84	43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	78	22	140
2019	PS-02	80	20	15
2019	PS-03	78	22	79
2019	PS-04	77	23	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PS	28	72	133
2019	PS-02	40	60	15
2019	PS-03	26	74	74
2019	PS-04	27	73	33
2018	PS	13	88	120
2018	PS-03	9	91	77
2018	PS-04	7	93	28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	5	12	12	23	46	1	1	17	71	137
2019	PS-02	13	13	13	13	40	7	0	29	57	15
2019	PS-03	1	12	13	22	51	0	1	13	74	77
2019	PS-04	6	12	9	26	44	0	3	18	73	34
2018	PS	3	14	13	29	40	0	2	17	70	119
2018	PS-03	1	12	13	33	39	0	1	13	73	76
2018	PS-04	0	18	14	18	46	0	4	19	67	28
2017	PS	4	11	11	31	38	2	2	16	73	137
2017	PS-02	7	21	0	36	36	0	0	29	71	14
2017	PS-03	2	15	12	27	36	4	4	19	68	81
2017	PS-04	6	0	14	39	42	0	0	6	81	36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	4	10	8	23	55	1	0	14	78	137
2019	PS-02	7	13	7	20	53	0	0	20	73	15
2019	PS-03	1	12	8	25	55	0	0	13	79	77
2019	PS-04	3	6	9	18	62	3	0	9	82	34
2018	PS	1	8	6	16	65	1	4	9	85	120
2018	PS-03	0	8	6	12	68	1	5	8	85	77
2018	PS-04	0	0	7	25	68	0	0	0	93	28
2017	PS	1	4	8	18	61	3	5	6	86	137
2017	PS-02	7	7	0	21	57	7	0	15	85	14
2017	PS-03	0	6	11	20	52	2	9	7	81	81
2017	PS-04	0	0	3	11	83	3	0	0	97	36

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PS	26	19	14	12	19	1	8	50	35	140
2019	PS-02	18	6	29	12	29	0	6	25	44	17
2019	PS-03	26	24	9	14	18	1	7	54	36	76
2019	PS-04	23	23	11	11	17	0	14	53	33	35
2018	PS	27	17	14	14	18	1	9	49	36	128
2018	PS-03	25	17	17	14	16	0	11	47	33	81
2018	PS-04	25	18	11	18	21	0	7	46	42	28

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment