2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 60 7 13 0 0 0 80 13 15
2019 OP-02 15 62 8 15 0 0 0 77 15 13
2017 OP 14 60 6 13 6 0 0 74 19 15
2017 OP-02 8 58 8 17 8 0 0 67 25 12
2014 OP 0 43 0 57 0 0 0 43 57 10
2011 OP 20 60 0 20 0 0 0 80 20 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 80 13 0 0 0 0 7 100 0 15
2019 OP-02 92 8 0 0 0 0 0 100 0 13
2017 OP 87 6 0 0 6 0 0 94 6 15
2017 OP-02 83 8 0 0 8 0 0 92 8 12
2014 OP 100 0 0 0 0 0 0 100 0 10
2011 OP 90 0 0 0 0 0 10 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 27 13 20 20 0 0 47 40 15
2019 OP-02 15 31 8 23 23 0 0 46 46 13
2017 OP 21 26 6 33 13 0 0 47 46 15
2017 OP-02 17 25 8 33 17 0 0 42 50 12
2014 OP 33 29 0 19 19 0 0 62 38 10
2011 OP 40 30 0 30 0 0 0 70 30 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 40 13 20 0 0 0 67 20 15
2019 OP-02 23 38 15 23 0 0 0 62 23 13
2018 OP 9 55 9 9 18 0 0 64 27 11
2018 OP-02 9 55 9 9 18 0 0 64 27 11
2017 OP 19 47 13 20 0 0 0 67 20 15
2017 OP-02 25 42 17 17 0 0 0 67 17 12
2014 OP 0 71 10 19 0 0 0 71 19 10
2011 OP 10 80 10 0 0 0 0 90 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 60 0 7 7 0 0 87 13 15
2019 OP-02 23 62 0 8 8 0 0 85 15 13
2017 OP 14 71 0 15 0 0 0 85 15 14
2017 OP-02 8 83 0 8 0 0 0 92 8 12
2014 OP 29 52 10 10 0 0 0 81 10 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 46 31 15 8 0 0 0 77 8 13
2018 OP 18 45 18 18 0 0 0 64 18 11
2018 OP-02 18 45 18 18 0 0 0 64 18 11
2017 OP 55 39 6 0 0 0 0 94 0 15
2017 OP-02 50 42 8 0 0 0 0 92 0 12
2014 OP 19 71 0 10 0 0 0 90 10 10
2011 OP 40 40 10 0 10 0 0 80 10 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 47 0 7 7 0 0 87 13 15
2019 OP-02 38 46 0 8 8 0 0 85 15 13
2018 OP 45 9 18 0 27 0 0 55 27 11
2018 OP-02 45 9 18 0 27 0 0 55 27 11
2017 OP 47 53 0 0 0 0 0 100 0 15
2017 OP-02 42 58 0 0 0 0 0 100 0 12
2014 OP 43 38 10 10 0 0 0 81 10 10
2011 OP 30 70 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 36 50 7 0 7 0 0 86 7 14
2019 OP-02 31 54 8 0 8 0 0 85 8 13
2018 OP 36 9 9 27 18 0 0 45 45 11
2018 OP-02 36 9 9 27 18 0 0 45 45 11
2017 OP 32 48 13 0 6 0 0 81 6 15
2017 OP-02 42 33 17 0 8 0 0 75 8 12
2014 OP 10 62 10 19 0 0 0 71 19 10
2011 OP 20 60 0 20 0 0 0 80 20 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 60 20 0 0 0 0 80 0 15
2019 OP-02 15 69 15 0 0 0 0 85 0 13
2018 OP 9 64 18 0 9 0 0 73 9 11
2018 OP-02 9 64 18 0 9 0 0 73 9 11
2017 OP 28 40 13 13 6 0 0 68 19 15
2017 OP-02 25 33 17 17 8 0 0 58 25 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 53 7 0 0 0 0 93 0 15
2019 OP-02 38 54 8 0 0 0 0 92 0 13
2018 OP 27 55 0 9 9 0 0 82 18 11
2018 OP-02 27 55 0 9 9 0 0 82 18 11
2017 OP 34 40 13 13 0 0 0 74 13 15
2017 OP-02 33 33 17 17 0 0 0 67 17 12
2014 OP 33 38 19 10 0 0 0 71 10 10
2011 OP 10 60 20 10 0 0 0 70 10 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 53 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 13
2018 OP 36 36 0 18 9 0 0 73 27 11
2018 OP-02 36 36 0 18 9 0 0 73 27 11
2017 OP 41 53 0 0 6 0 0 94 6 15
2017 OP-02 42 50 0 0 8 0 0 92 8 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 47 0 0 0 0 0 100 0 15
2019 OP-02 62 38 0 0 0 0 0 100 0 13
2018 OP 45 36 0 9 9 0 0 82 18 11
2018 OP-02 45 36 0 9 9 0 0 82 18 11
2017 OP 67 27 6 0 0 0 0 94 0 15
2017 OP-02 67 25 8 0 0 0 0 92 0 12
2014 OP 62 38 0 0 0 0 0 100 0 10
2011 OP 40 60 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 47 7 13 7 0 0 73 20 15
2019 OP-02 31 46 0 15 8 0 0 77 23 13
2018 OP 18 27 18 27 9 0 0 45 36 11
2018 OP-02 18 27 18 27 9 0 0 45 36 11
2017 OP 41 40 6 13 0 0 0 81 13 15
2017 OP-02 33 42 8 17 0 0 0 75 17 12
2014 OP 10 43 19 19 10 0 0 52 29 10
2011 OP 10 40 20 20 0 10 0 56 22 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 33 13 7 0 0 0 80 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 13
2018 OP 27 27 18 18 9 0 0 55 27 11
2018 OP-02 27 27 18 18 9 0 0 55 27 11
2017 OP 47 33 19 0 0 0 0 81 0 15
2017 OP-02 42 33 25 0 0 0 0 75 0 12
2014 OP 52 38 10 0 0 0 0 90 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 27 7 20 7 0 0 67 27 15
2019 OP-02 38 23 8 23 8 0 0 62 31 13
2018 OP 18 36 0 36 9 0 0 55 45 11
2018 OP-02 18 36 0 36 9 0 0 55 45 11
2017 OP 41 27 19 13 0 0 0 68 13 15
2017 OP-02 33 25 25 17 0 0 0 58 17 12
2014 OP 0 62 29 10 0 0 0 62 10 10
2011 OP 20 70 10 0 0 0 0 90 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 33 7 7 0 0 0 87 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 13
2018 OP 45 18 18 9 9 0 0 64 18 11
2018 OP-02 45 18 18 9 9 0 0 64 18 11
2017 OP 54 46 0 0 0 0 0 100 0 15
2017 OP-02 50 50 0 0 0 0 0 100 0 12
2014 OP 33 57 10 0 0 0 0 90 0 10
2011 OP 50 50 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 27 33 13 7 0 0 47 20 15
2019 OP-02 15 31 31 15 8 0 0 46 23 13
2018 OP 18 27 36 9 0 9 0 50 10 11
2018 OP-02 18 27 36 9 0 9 0 50 10 11
2017 OP 28 46 13 6 6 0 0 74 13 15
2017 OP-02 17 50 17 8 8 0 0 67 17 12
2014 OP 10 38 43 10 0 0 0 48 10 10
2011 OP 30 50 20 0 0 0 0 80 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 33 53 13 0 0 0 13 33 15
2019 OP-02 0 31 54 15 0 0 0 15 31 13
2018 OP 9 18 27 27 9 0 9 40 30 11
2018 OP-02 9 18 27 27 9 0 9 40 30 11
2017 OP 0 19 53 15 6 6 0 23 21 15
2017 OP-02 0 25 50 8 8 8 0 18 27 12
2011 OP 0 30 30 30 0 10 0 33 33 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 13 47 27 7 7 0 36 14 15
2019 OP-02 0 15 54 15 8 8 0 25 17 13
2018 OP 9 27 18 36 0 0 9 40 40 11
2018 OP-02 9 27 18 36 0 0 9 40 40 11
2017 OP 6 6 53 13 21 0 0 34 13 15
2017 OP-02 8 8 58 8 17 0 0 25 17 12
2014 OP 0 57 33 10 0 0 0 10 57 10
2011 OP 0 30 20 20 20 10 0 44 33 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 47 40 13 0 0 0 13 47 15
2019 OP-02 0 46 38 15 0 0 0 15 46 13
2018 OP 18 36 18 18 0 0 9 20 60 11
2018 OP-02 18 36 18 18 0 0 9 20 60 11
2017 OP 13 26 35 13 13 0 0 26 39 15
2017 OP-02 17 25 25 17 17 0 0 33 42 12
2014 OP 0 38 24 19 0 0 19 24 47 10
2011 OP 10 30 50 10 0 0 0 10 40 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 13 27 33 27 0 0 60 13 15
2019 OP-02 0 15 23 31 31 0 0 62 15 13
2018 OP 0 9 36 27 18 0 9 50 10 11
2018 OP-02 0 9 36 27 18 0 9 50 10 11
2017 OP 0 0 27 54 19 0 0 73 0 15
2017 OP-02 0 0 25 50 25 0 0 75 0 12
2014 OP 0 0 71 29 0 0 0 29 0 10
2011 OP 0 0 10 90 0 0 0 90 0 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 13 47 20 7 0 0 27 27 15
2019 OP-02 15 8 46 23 8 0 0 31 23 13
2018 OP 18 27 36 9 0 0 9 10 50 11
2018 OP-02 18 27 36 9 0 0 9 10 50 11
2017 OP 6 32 13 42 6 0 0 48 39 15
2017 OP-02 8 42 17 25 8 0 0 33 50 12
2014 OP 38 19 43 0 0 0 0 0 57 10
2011 OP 0 40 30 10 0 10 10 13 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 29 29 36 7 0 0 43 29 14
2019 OP-02 0 33 25 33 8 0 0 42 33 12
2018 OP 9 27 27 27 0 0 9 30 40 11
2018 OP-02 9 27 27 27 0 0 9 30 40 11
2017 OP 0 19 20 19 26 15 0 53 23 15
2017 OP-02 0 25 17 17 33 8 0 55 27 12
2014 OP 0 10 38 43 10 0 0 52 10 10
2011 OP 0 10 30 30 20 10 0 56 11 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 33 20 27 7 0 0 33 47 15
2019 OP-02 15 38 23 15 8 0 0 23 54 13
2018 OP 45 9 27 9 0 0 9 10 60 11
2018 OP-02 45 9 27 9 0 0 9 10 60 11
2017 OP 13 26 33 13 6 0 8 21 42 15
2017 OP-02 17 33 25 17 8 0 0 25 50 12
2014 OP 10 48 43 0 0 0 0 0 57 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 20 33 33 7 0 0 40 27 15
2019 OP-02 8 23 31 31 8 0 0 38 31 13
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 87 0 7 0 0 0 7 93 0 15
2019 OP-02 100 0 0 0 0 0 0 100 0 13
2017 OP 87 0 6 0 6 0 0 87 6 15
2017 OP-02 83 0 8 0 8 0 0 83 8 12
2014 OP 81 10 10 0 0 0 0 90 0 10
2011 OP 80 10 0 0 0 0 10 100 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 27 33 7 7 0 7 50 14 15
2019 OP-02 23 31 23 8 8 0 8 58 17 13
2018 OP 9 36 27 0 9 9 9 56 11 11
2018 OP-02 9 36 27 0 9 9 9 56 11 11
2017 OP 13 68 6 0 0 13 0 93 0 15
2017 OP-02 17 58 8 0 0 17 0 90 0 12
2014 OP 19 19 33 29 0 0 0 38 29 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 29 43 21 7 0 0 0 71 7 14
2019 OP-02 25 42 25 8 0 0 0 67 8 12
2018 OP 36 27 9 18 9 0 0 64 27 11
2018 OP-02 36 27 9 18 9 0 0 64 27 11
2017 OP 42 32 13 6 6 0 0 74 13 15
2017 OP-02 33 33 17 8 8 0 0 67 17 12
2014 OP 10 29 14 48 0 0 0 38 48 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 53 7 20 0 0 0 73 20 15
2019 OP-02 23 46 8 23 0 0 0 69 23 13
2018 OP 55 9 9 27 0 0 0 64 27 11
2018 OP-02 55 9 9 27 0 0 0 64 27 11
2017 OP 33 47 6 6 6 0 0 81 13 15
2017 OP-02 33 42 8 8 8 0 0 75 17 12
2014 OP 19 29 24 29 0 0 0 48 29 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 53 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 13
2018 OP 36 36 27 0 0 0 0 73 0 11
2018 OP-02 36 36 27 0 0 0 0 73 0 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 33 20 0 7 0 0 73 7 15
2019 OP-02 38 31 23 0 8 0 0 69 8 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 57 14 7 14 7 0 0 71 21 14
2019 OP-02 54 15 8 15 8 0 0 69 23 13
2018 OP 27 18 18 18 18 0 0 45 36 11
2018 OP-02 27 18 18 18 18 0 0 45 36 11
2017 OP 33 41 13 6 6 0 0 74 13 15
2017 OP-02 25 42 17 8 8 0 0 67 17 12
2014 OP 19 48 14 19 0 0 0 67 19 10
2011 OP 30 20 20 20 0 10 0 56 22 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 27 13 20 0 0 0 67 20 15
2019 OP-02 31 31 15 23 0 0 0 62 23 13
2018 OP 27 18 9 36 9 0 0 45 45 11
2018 OP-02 27 18 9 36 9 0 0 45 45 11
2017 OP 36 30 14 14 0 7 0 70 15 14
2017 OP-02 27 27 18 18 0 9 0 60 20 11
2014 OP 19 48 24 0 0 10 0 74 0 10
2011 OP 40 30 20 0 0 10 0 78 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 43 14 21 7 7 0 7 62 15 14
2019 OP-02 33 17 25 8 8 0 8 55 18 12
2018 OP 36 9 27 18 9 0 0 45 27 11
2018 OP-02 36 9 27 18 9 0 0 45 27 11
2017 OP 48 39 6 6 0 0 0 87 6 15
2017 OP-02 33 50 8 8 0 0 0 83 8 12
2014 OP 19 71 0 0 0 10 0 100 0 10
2011 OP 40 40 0 10 0 10 0 89 11 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 87 0 0 0 7 0 7 93 7 15
2019 OP-02 92 0 0 0 8 0 0 92 8 13
2017 OP 87 13 0 0 0 0 0 100 0 15
2017 OP-02 83 17 0 0 0 0 0 100 0 12
2014 OP 90 0 10 0 0 0 0 90 0 10
2011 OP 90 0 0 0 0 0 10 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 33 7 7 7 0 0 80 13 15
2019 OP-02 46 31 8 8 8 0 0 77 15 13
2017 OP 74 26 0 0 0 0 0 100 0 15
2017 OP-02 67 33 0 0 0 0 0 100 0 12
2014 OP 57 19 14 0 10 0 0 76 10 10
2011 OP 20 30 20 0 20 10 0 56 22 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 60 7 13 13 7 0 0 67 20 15
2019 OP-02 54 8 15 15 8 0 0 62 23 13
2018 OP 45 0 18 18 18 0 0 45 36 11
2018 OP-02 45 0 18 18 18 0 0 45 36 11
2017 OP 55 32 6 0 0 6 0 93 0 15
2017 OP-02 42 42 8 0 0 8 0 91 0 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 38 31 23 8 0 0 0 69 8 13
2018 OP 27 9 18 18 27 0 0 36 45 11
2018 OP-02 27 9 18 18 27 0 0 36 45 11
2017 OP 48 32 6 13 0 0 0 81 13 15
2017 OP-02 33 42 8 17 0 0 0 75 17 12
2014 OP 38 38 0 24 0 0 0 76 24 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 40 13 13 0 0 0 73 13 15
2019 OP-02 31 38 15 15 0 0 0 69 15 13
2018 OP 18 27 36 18 0 0 0 45 18 11
2018 OP-02 18 27 36 18 0 0 0 45 18 11
2017 OP 42 26 6 6 6 13 0 78 15 15
2017 OP-02 25 33 8 8 8 17 0 70 20 12
2014 OP 10 19 38 33 0 0 0 29 33 10
2011 OP 20 50 10 0 10 10 0 78 11 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 53 13 7 7 0 0 73 13 15
2019 OP-02 15 54 15 8 8 0 0 69 15 13
2018 OP 9 27 27 18 18 0 0 36 36 11
2018 OP-02 9 27 27 18 18 0 0 36 36 11
2017 OP 35 19 13 13 13 6 0 58 28 15
2017 OP-02 17 25 17 17 17 8 0 45 36 12
2014 OP 10 19 38 33 0 0 0 29 33 10
2011 OP 20 30 30 20 0 0 0 50 20 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 40 20 20 0 0 0 60 20 15
2019 OP-02 15 38 23 23 0 0 0 54 23 13
2018 OP 18 9 18 27 18 9 0 30 50 11
2018 OP-02 18 9 18 27 18 9 0 30 50 11
2017 OP 27 28 19 6 13 6 0 58 21 15
2017 OP-02 17 25 25 8 17 8 0 45 27 12
2014 OP 10 10 38 43 0 0 0 19 43 10
2011 OP 10 40 20 10 20 0 0 50 30 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 47 13 20 13 0 0 53 33 15
2019 OP-02 0 46 15 23 15 0 0 46 38 13
2018 OP 9 36 18 9 27 0 0 45 36 11
2018 OP-02 9 36 18 9 27 0 0 45 36 11
2017 OP 27 34 19 13 6 0 0 61 19 15
2017 OP-02 17 33 25 17 8 0 0 50 25 12
2014 OP 10 19 24 38 10 0 0 29 48 10
2011 OP 10 30 0 50 10 0 0 40 60 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 7 7 13 13 13 27 44 44 15
2019 OP-02 23 8 8 8 15 8 31 50 38 13
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 53 7 13 0 0 0 80 13 15
2019 OP-02 31 46 8 15 0 0 0 77 15 13
2018 OP 27 45 18 9 0 0 0 73 9 11
2018 OP-02 27 45 18 9 0 0 0 73 9 11
2017 OP 33 41 13 6 6 0 0 74 13 15
2017 OP-02 33 33 17 8 8 0 0 67 17 12
2014 OP 19 38 33 10 0 0 0 57 10 10
2011 OP 40 20 20 20 0 0 0 60 20 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 47 7 27 13 0 0 53 40 15
2019 OP-02 8 38 8 31 15 0 0 46 46 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 60 20 13 0 7 0 0 80 7 15
2019 OP-02 62 23 15 0 0 0 0 85 0 13
2018 OP 45 36 9 0 9 0 0 82 9 11
2018 OP-02 45 36 9 0 9 0 0 82 9 11
2017 OP 46 41 0 6 0 6 0 93 7 15
2017 OP-02 42 42 0 8 0 8 0 91 9 12
2014 OP 38 62 0 0 0 0 0 100 0 10
2011 OP 60 30 0 10 0 0 0 90 10 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 53 13 0 0 0 0 87 0 15
2019 OP-02 23 62 15 0 0 0 0 85 0 13
2018 OP 55 9 27 9 0 0 0 64 9 11
2018 OP-02 55 9 27 9 0 0 0 64 9 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 40 27 7 7 0 0 60 13 15
2019 OP-02 15 46 23 8 8 0 0 62 15 13
2018 OP 27 18 36 0 18 0 0 45 18 11
2018 OP-02 27 18 36 0 18 0 0 45 18 11
2017 OP 22 19 26 6 0 26 0 56 9 15
2017 OP-02 8 17 33 8 0 33 0 38 13 12
2014 OP 10 19 10 52 0 10 0 32 58 10
2011 OP 10 30 30 10 0 20 0 50 13 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 13 33 13 7 0 0 47 20 15
2019 OP-02 31 8 38 15 8 0 0 38 23 13
2018 OP 18 9 9 36 18 9 0 30 60 11
2018 OP-02 18 9 9 36 18 9 0 30 60 11
2017 OP 20 41 13 19 0 6 0 65 21 15
2017 OP-02 17 33 17 25 0 8 0 55 27 12
2014 OP 0 67 10 10 14 0 0 67 24 10
2011 OP 20 40 20 20 0 0 0 60 20 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 33 27 13 7 7 0 50 21 15
2019 OP-02 15 23 31 15 8 8 0 42 25 13
2018 OP 9 9 18 18 45 0 0 18 64 11
2018 OP-02 9 9 18 18 45 0 0 18 64 11
2017 OP 14 19 0 32 13 15 6 42 58 15
2017 OP-02 8 17 0 42 17 8 8 30 70 12
2014 OP 0 29 38 10 14 10 0 32 26 10
2011 OP 10 20 10 40 10 0 10 33 56 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 53 7 0 0 0 7 93 0 15
2019 OP-02 38 46 8 0 0 0 8 92 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 80 0 0 0 0 0 20 100 0 15
2019 OP-02 85 0 0 0 0 0 15 100 0 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 40 13 7 0 0 7 79 7 15
2019 OP-02 23 46 15 8 0 0 8 75 8 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 27 13 0 7 13 7 75 8 15
2019 OP-02 23 31 15 0 8 15 8 70 10 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 7 7 20 7 13 7 58 33 15
2019 OP-02 31 8 8 23 8 15 8 50 40 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 80 0 7 0 0 0 13 92 0 15
2019 OP-02 85 0 0 0 0 0 15 100 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 87 7 0 0 0 0 7 100 0 15
2019 OP-02 85 8 0 0 0 0 8 100 0 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 80 13 0 0 0 0 7 100 0 15
2019 OP-02 77 15 0 0 0 0 8 100 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 33 33 7 7 0 0 53 13 15
2019 OP-02 23 23 38 8 8 0 0 46 15 13
2018 OP 18 36 27 0 18 0 0 55 18 11
2018 OP-02 18 36 27 0 18 0 0 55 18 11
2017 OP 33 34 19 13 0 0 0 68 13 15
2017 OP-02 25 33 25 17 0 0 0 58 17 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 54 15 23 8 0 0 0 69 8 13
2018 OP 36 36 9 18 0 0 0 73 18 11
2018 OP-02 36 36 9 18 0 0 0 73 18 11
2017 OP 35 45 19 0 0 0 0 81 0 15
2017 OP-02 25 50 25 0 0 0 0 75 0 12
2014 OP 19 67 14 0 0 0 0 86 0 10
2011 OP 30 50 20 0 0 0 0 80 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 27 13 0 0 13 0 85 0 15
2019 OP-02 54 15 15 0 0 15 0 82 0 13
2018 OP 18 45 27 9 0 0 0 64 9 11
2018 OP-02 18 45 27 9 0 0 0 64 9 11
2017 OP 55 39 0 0 0 6 0 100 0 15
2017 OP-02 50 42 0 0 0 8 0 100 0 12
2014 OP 19 57 24 0 0 0 0 76 0 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 33 7 7 0 0 0 87 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 13
2018 OP 55 18 9 18 0 0 0 73 18 11
2018 OP-02 55 18 9 18 0 0 0 73 18 11
2017 OP 48 45 0 6 0 0 0 94 6 15
2017 OP-02 42 50 0 8 0 0 0 92 8 12
2014 OP 29 57 14 0 0 0 0 86 0 10
2011 OP 50 50 0 0 0 0 0 100 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 40 27 7 0 0 0 67 7 15
2019 OP-02 23 38 31 8 0 0 0 62 8 13
2018 OP 27 18 0 36 18 0 0 45 55 11
2018 OP-02 27 18 0 36 18 0 0 45 55 11
2017 OP 42 19 13 26 0 0 0 61 26 15
2017 OP-02 25 25 17 33 0 0 0 50 33 12
2014 OP 0 71 10 19 0 0 0 71 19 10
2011 OP 0 80 20 0 0 0 0 80 0 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 33 20 7 7 0 0 67 13 15
2019 OP-02 31 31 23 8 8 0 0 62 15 13
2018 OP 36 9 18 27 9 0 0 45 36 11
2018 OP-02 36 9 18 27 9 0 0 45 36 11
2017 OP 55 6 26 6 6 0 0 61 13 15
2017 OP-02 42 8 33 8 8 0 0 50 17 12
2014 OP 0 48 33 19 0 0 0 48 19 10
2011 OP 10 70 0 20 0 0 0 80 20 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 20 20 7 13 0 0 60 20 15
2019 OP-02 31 23 23 8 15 0 0 54 23 13
2018 OP 27 18 9 18 27 0 0 45 45 11
2018 OP-02 27 18 9 18 27 0 0 45 45 11
2017 OP 40 15 13 13 13 6 0 58 28 15
2017 OP-02 33 8 17 17 17 8 0 45 36 12
2014 OP 0 38 43 10 10 0 0 38 19 10
2011 OP 0 40 30 10 10 10 0 44 22 10
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 OP 7 67 27 15
2019 OP-02 8 62 31 13
2018 OP 9 73 18 11
2018 OP-02 9 73 18 11
2017 OP 6 81 13 15
2017 OP-02 8 75 17 12
2014 OP 10 19 71 10
2011 OP 0 50 50 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 60 0 0 0 0 0 100 0 15
2019 OP-02 38 62 0 0 0 0 0 100 0 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 73 20 7 0 0 0 0 93 0 15
2019 OP-02 77 23 0 0 0 0 0 100 0 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 33 67 15
2019 OP-02 38 62 13

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 13 27 13 0 20 0 50 17 15
2019 OP-02 31 8 23 15 0 23 0 50 20 13
2018 OP 0 27 18 0 9 45 0 50 17 11
2018 OP-02 0 27 18 0 9 45 0 50 17 11
2017 OP 22 13 19 6 0 39 0 58 11 15
2017 OP-02 8 8 25 8 0 50 0 33 17 12
2014 OP 0 38 24 0 10 29 0 53 13 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 33 13 13 0 7 0 71 14 15
2019 OP-02 31 31 15 15 0 8 0 67 17 13
2018 OP 9 45 18 0 9 18 0 67 11 11
2018 OP-02 9 45 18 0 9 18 0 67 11 11
2017 OP 29 19 19 13 13 6 0 52 28 15
2017 OP-02 17 17 25 17 17 8 0 36 36 12
2014 OP 10 48 14 19 0 10 0 63 21 10
2011 OP 20 50 10 0 10 10 0 78 11 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 20 13 7 7 33 7 56 22 15
2019 OP-02 15 8 15 8 8 38 8 43 29 13
2018 OP 18 9 18 9 0 45 0 50 17 11
2018 OP-02 18 9 18 9 0 45 0 50 17 11
2017 OP 29 0 13 6 0 52 0 60 13 15
2017 OP-02 8 0 17 8 0 67 0 25 25 12
2014 OP 0 10 29 14 0 48 0 18 27 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 20 27 0 7 7 0 64 7 15
2019 OP-02 38 15 31 0 8 8 0 58 8 13
2018 OP 9 27 18 9 9 27 0 50 25 11
2018 OP-02 9 27 18 9 9 27 0 50 25 11
2017 OP 42 13 19 6 0 19 0 68 8 15
2017 OP-02 25 17 25 8 0 25 0 56 11 12
2014 OP 10 38 24 0 0 29 0 67 0 10
2011 OP 10 20 40 10 0 20 0 38 13 10
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 40 33 7 13 0 0 47 20 15
2019 OP-02 8 38 31 8 15 0 0 46 23 13
2018 OP 0 36 27 9 27 0 0 36 36 11
2018 OP-02 0 36 27 9 27 0 0 36 36 11
2017 OP 28 39 20 0 13 0 0 67 13 15
2017 OP-02 25 50 8 0 17 0 0 75 17 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 13 47 7 20 0 0 27 27 15
2019 OP-02 15 8 46 8 23 0 0 23 31 13
2018 OP 27 0 27 18 27 0 0 27 45 11
2018 OP-02 27 0 27 18 27 0 0 27 45 11
2017 OP 7 37 29 21 0 0 7 47 22 14
2017 OP-02 9 36 18 27 0 0 9 50 30 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 33 47 7 13 0 0 0 80 13 15
2019 OP-02 31 46 8 15 0 0 0 77 15 13
2018 OP 27 36 27 9 0 0 0 64 9 11
2018 OP-02 27 36 27 9 0 0 0 64 9 11
2017 OP 55 26 13 0 0 0 6 86 0 15
2017 OP-02 50 25 17 0 0 0 8 82 0 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 7 27 13 33 0 0 27 47 15
2019 OP-02 23 0 23 15 38 0 0 23 54 13
2018 OP 27 9 18 18 27 0 0 36 45 11
2018 OP-02 27 9 18 18 27 0 0 36 45 11
2017 OP 13 48 6 19 13 0 0 61 32 15
2017 OP-02 17 33 8 25 17 0 0 50 42 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 64 14 0 7 7 0 7 85 15 14
2019 OP-02 62 15 0 8 8 0 8 83 17 13
2018 OP 55 18 0 18 0 0 9 80 20 11
2018 OP-02 55 18 0 18 0 0 9 80 20 11
2017 OP 79 7 0 0 0 0 14 100 0 14
2017 OP-02 73 9 0 0 0 0 18 100 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 47 20 13 7 0 0 60 20 15
2019 OP-02 15 46 23 8 8 0 0 62 15 13
2018 OP 36 27 27 0 9 0 0 64 9 11
2018 OP-02 36 27 27 0 9 0 0 64 9 11
2017 OP 48 32 6 13 0 0 0 81 13 15
2017 OP-02 42 42 0 17 0 0 0 83 17 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 40 27 20 0 0 0 53 20 15
2019 OP-02 8 38 31 23 0 0 0 46 23 13
2018 OP 27 18 18 9 27 0 0 45 36 11
2018 OP-02 27 18 18 9 27 0 0 45 36 11
2017 OP 48 26 13 6 6 0 0 74 13 15
2017 OP-02 33 33 17 8 8 0 0 67 17 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 53 27 7 7 0 0 60 13 15
2019 OP-02 8 46 31 8 8 0 0 54 15 13
2018 OP 18 45 18 18 0 0 0 64 18 11
2018 OP-02 18 45 18 18 0 0 0 64 18 11
2017 OP 20 47 32 0 0 0 0 68 0 15
2017 OP-02 8 50 42 0 0 0 0 58 0 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 33 20 20 0 0 0 60 20 15
2019 OP-02 23 38 15 23 0 0 0 62 23 13
2018 OP 36 36 9 9 9 0 0 73 18 11
2018 OP-02 36 36 9 9 9 0 0 73 18 11
2017 OP 21 53 13 6 6 0 0 74 13 15
2017 OP-02 17 50 17 8 8 0 0 67 17 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 47 13 7 7 0 0 73 13 15
2019 OP-02 23 46 15 8 8 0 0 69 15 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 13 47 33 0 7 0 0 60 7 15
2019 OP-02 15 46 31 0 8 0 0 62 8 13
2018 OP 9 55 9 18 0 0 9 70 20 11
2018 OP-02 9 55 9 18 0 0 9 70 20 11
2017 OP 21 46 32 0 0 0 0 68 0 15
2017 OP-02 17 50 33 0 0 0 0 67 0 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 13 13 20 27 0 0 40 47 15
2019 OP-02 23 15 15 15 31 0 0 38 46 13
2018 OP 18 18 45 0 18 0 0 36 18 11
2018 OP-02 18 18 45 0 18 0 0 36 18 11
2017 OP 28 27 19 19 6 0 0 55 26 15
2017 OP-02 17 25 25 25 8 0 0 42 33 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 71 0 7 7 14 0 0 71 21 14
2019 OP-02 67 0 8 8 17 0 0 67 25 12
2018 OP 64 18 9 0 0 0 9 90 0 11
2018 OP-02 64 18 9 0 0 0 9 90 0 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 73 13 13 0 0 0 0 87 0 15
2019 OP-02 69 15 15 0 0 0 0 85 0 13
2018 OP 45 36 9 9 0 0 0 82 9 11
2018 OP-02 45 36 9 9 0 0 0 82 9 11
2017 OP 74 13 6 0 0 0 6 93 0 15
2017 OP-02 67 17 8 0 0 0 8 91 0 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 60 13 0 0 0 0 87 0 15
2019 OP-02 23 62 15 0 0 0 0 85 0 13
2018 OP 45 27 9 9 0 0 9 80 10 11
2018 OP-02 45 27 9 9 0 0 9 80 10 11
2017 OP 61 32 0 0 6 0 0 94 6 15
2017 OP-02 58 33 0 0 8 0 0 92 8 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 47 13 0 0 0 0 87 0 15
2019 OP-02 31 54 15 0 0 0 0 85 0 13
2018 OP 36 27 27 0 0 0 9 70 0 11
2018 OP-02 36 27 27 0 0 0 9 70 0 11
2017 OP 68 19 6 6 0 0 0 87 6 15
2017 OP-02 58 25 8 8 0 0 0 83 8 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 0 0 0 0 0 60 100 0 15
2019 OP-02 31 0 0 0 0 0 69 100 0 13
2018 OP 27 0 0 0 0 0 73 100 0 11
2018 OP-02 27 0 0 0 0 0 73 100 0 11
2017 OP 68 6 0 0 0 0 26 100 0 15
2017 OP-02 67 0 0 0 0 0 33 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 27 7 0 0 0 13 92 0 15
2019 OP-02 46 31 8 0 0 0 15 91 0 13
2018 OP 45 27 9 0 0 0 18 89 0 11
2018 OP-02 45 27 9 0 0 0 18 89 0 11
2017 OP 87 6 6 0 0 0 0 94 0 15
2017 OP-02 83 8 8 0 0 0 0 92 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 80 7 0 0 7 7 0 93 7 15
2019 OP-02 85 8 0 0 0 8 0 100 0 13
2018 OP 82 9 0 0 0 0 9 100 0 11
2018 OP-02 82 9 0 0 0 0 9 100 0 11
2017 OP 81 13 0 0 0 0 6 100 0 15
2017 OP-02 83 8 0 0 0 0 8 100 0 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 60 7 7 0 0 0 87 7 15
2019 OP-02 31 62 0 8 0 0 0 92 8 13
2018 OP 27 55 0 9 0 0 9 90 10 11
2018 OP-02 27 55 0 9 0 0 9 90 10 11
2017 OP 68 26 6 0 0 0 0 94 0 15
2017 OP-02 58 33 8 0 0 0 0 92 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 33 40 20 0 0 0 40 20 15
2019 OP-02 8 31 38 23 0 0 0 38 23 13
2018 OP 0 18 64 18 0 0 0 18 18 11
2018 OP-02 0 18 64 18 0 0 0 18 18 11
2017 OP 0 48 45 6 0 0 0 48 6 15
2017 OP-02 0 33 58 8 0 0 0 33 8 12

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 14 29 43 7 7 0 0 14 43 14
2019 OP-02 15 31 38 8 8 0 0 15 46 13
2018 OP 18 36 27 9 9 0 0 18 55 11
2018 OP-02 18 36 27 9 9 0 0 18 55 11
2017 OP 0 13 66 6 15 0 0 21 13 15
2017 OP-02 0 17 67 8 8 0 0 17 17 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 47 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 13
2018 OP 36 36 18 9 0 0 0 73 9 11
2018 OP-02 36 36 18 9 0 0 0 73 9 11
2017 OP 28 53 6 13 0 0 0 81 13 15
2017 OP-02 25 50 8 17 0 0 0 75 17 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 40 20 20 13 0 0 47 33 15
2019 OP-02 8 38 23 15 15 0 0 46 31 13
2018 OP 27 27 9 9 27 0 0 55 36 11
2018 OP-02 27 27 9 9 27 0 0 55 36 11
2017 OP 15 40 6 32 6 0 0 55 39 15
2017 OP-02 8 33 8 42 8 0 0 42 50 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 0 100 15
2019 OP-02 0 100 13
2014 OP 0 100 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 7 40 20 7 27 0 0 7 93 15
2019 OP-02 8 46 8 8 31 0 0 8 92 13
2018 OP 0 45 0 18 27 9 0 0 100 11
2018 OP-02 0 45 0 18 27 9 0 0 100 11
2017 OP 21 58 7 0 13 0 0 21 79 15
2017 OP-02 17 67 0 0 17 0 0 17 83 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 71 29 14
2019 OP-02 67 33 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 29 71 14
2019 OP-02 33 67 12
2018 OP 40 60 10
2018 OP-02 40 60 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 31 8 15 31 0 15 36 55 13
2019 OP-02 0 18 9 18 36 0 18 22 67 11
2018 OP 0 30 20 10 40 0 0 30 50 10
2018 OP-02 0 30 20 10 40 0 0 30 50 10
2017 OP 0 25 16 8 16 0 34 38 38 12
2017 OP-02 0 30 20 0 20 0 30 43 29 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 31 15 23 31 0 0 31 54 13
2019 OP-02 0 27 18 18 36 0 0 27 55 11
2018 OP 0 10 10 40 40 0 0 10 80 10
2018 OP-02 0 10 10 40 40 0 0 10 80 10
2017 OP 0 16 16 25 16 0 26 22 56 12
2017 OP-02 0 20 20 20 20 0 20 25 50 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 36 43 0 7 0 7 7 92 8 14
2019 OP-02 42 33 0 8 0 8 8 90 10 12
2018 OP 27 18 18 27 0 0 9 50 30 11
2018 OP-02 27 18 18 27 0 0 9 50 30 11
Report a problem on this page
Date modified: