2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 47 9 16 3 0 0 72 20 325
2019 NU-03 21 49 9 17 4 0 0 70 21 248
2019 NU-05 30 47 9 13 2 0 0 77 15 47
2017 NU 20 58 6 11 6 0 0 77 17 393
2017 NU-03 15 60 7 12 6 0 0 75 18 308
2017 NU-04 8 67 0 17 8 0 0 75 25 12
2017 NU-05 39 53 2 4 2 0 0 92 6 51
2014 NU 16 49 8 17 10 0 0 65 27 477
2014 NU-03 13 52 7 17 11 0 0 65 28 383
2014 NU-04 12 35 15 31 8 0 0 46 38 26
2014 NU-05 39 43 11 4 2 0 0 83 7 46
2011 NU 25 52 6 13 5 0 0 76 18 559
2011 NU-02 11 53 2 23 11 0 0 64 34 47
2011 NU-03 22 54 6 13 5 0 0 76 18 400
2011 NU-04 24 52 10 10 3 0 0 76 14 29
2011 NU-05 39 43 4 11 4 0 0 81 15 54
2008 NU 19 49 5 19 7 0 0 68 26 356
2008 NU-02 3 54 8 32 3 0 0 57 35 37
2008 NU-03 17 50 5 18 9 0 0 68 28 239
2008 NU-04 16 37 16 26 5 0 0 53 32 19
2008 NU-05 38 50 3 10 0 0 0 88 10 40

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 69 20 6 3 2 0 1 89 5 325
2019 NU-03 68 20 7 3 2 0 0 88 5 248
2019 NU-05 70 23 2 2 2 0 0 94 4 47
2017 NU 70 21 4 3 1 0 1 92 4 393
2017 NU-03 69 22 4 3 0 0 2 92 4 308
2017 NU-04 67 25 8 0 0 0 0 92 0 12
2017 NU-05 69 18 6 4 4 0 0 86 8 51
2014 NU 64 25 4 3 3 0 1 90 6 478
2014 NU-03 63 26 4 3 3 0 1 90 6 384
2014 NU-04 58 35 8 0 0 0 0 92 0 26
2014 NU-05 70 17 4 4 2 0 2 89 7 46
2011 NU 74 18 3 4 1 0 0 93 4 559
2011 NU-02 85 13 2 0 0 0 0 98 0 47
2011 NU-03 71 22 3 3 1 0 0 93 4 400
2011 NU-04 72 21 0 7 0 0 0 93 7 29
2011 NU-05 83 4 7 6 0 0 0 87 6 54
2008 NU 77 14 2 4 3 0 0 91 7 355
2008 NU-02 89 11 0 0 0 0 0 100 0 37
2008 NU-03 78 12 2 5 4 0 0 90 8 238
2008 NU-04 63 32 0 5 0 0 0 95 5 19
2008 NU-05 68 25 3 5 0 0 0 93 5 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 21 31 12 22 14 0 0 52 36 324
2019 NU-03 16 31 12 25 16 0 0 47 41 247
2019 NU-05 32 38 13 13 4 0 0 70 17 47
2017 NU 19 35 7 21 18 0 0 54 39 393
2017 NU-03 14 34 7 24 20 0 0 48 44 308
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 43 33 2 14 8 0 0 76 22 51
2014 NU 17 28 10 20 24 0 0 45 44 478
2014 NU-03 13 28 11 22 26 0 0 40 48 384
2014 NU-04 27 35 4 15 19 0 0 62 35 26
2014 NU-05 39 30 11 11 9 0 0 69 20 46
2011 NU 17 27 9 25 22 0 0 44 47 560
2011 NU-02 11 32 9 26 23 0 0 43 49 47
2011 NU-03 14 24 9 27 25 0 0 39 52 401
2011 NU-04 14 38 0 34 14 0 0 52 48 29
2011 NU-05 44 28 9 7 11 0 0 72 19 54

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 22 40 11 19 8 0 0 63 26 326
2019 NU-03 19 41 10 20 8 0 0 61 29 249
2019 NU-05 19 43 15 17 6 0 0 62 23 47
2018 NU 17 51 11 15 5 0 0 69 20 298
2018 NU-03 14 52 12 16 6 0 0 66 22 213
2018 NU-05 24 49 10 12 4 0 0 73 16 49
2017 NU 19 43 13 17 8 0 0 62 25 393
2017 NU-03 17 41 15 18 9 0 0 58 27 308
2017 NU-04 25 58 0 8 8 0 0 83 17 12
2017 NU-05 27 49 8 16 0 0 0 76 16 51
2014 NU 14 37 15 23 11 0 0 51 34 477
2014 NU-03 11 36 16 25 12 0 0 48 36 383
2014 NU-04 8 54 12 19 8 0 0 62 27 26
2014 NU-05 39 37 2 15 6 0 0 76 21 46
2011 NU 33 43 9 10 4 0 0 77 14 561
2011 NU-02 11 49 9 19 13 0 0 60 32 47
2011 NU-03 35 45 8 9 3 0 0 80 12 402
2011 NU-04 24 38 21 10 7 0 0 62 17 29
2011 NU-05 41 35 9 11 4 0 0 76 15 54
2008 NU 23 50 8 12 6 0 0 74 18 355
2008 NU-02 8 54 8 22 8 0 0 62 30 37
2008 NU-03 24 49 8 12 7 0 0 73 19 239
2008 NU-04 21 63 11 5 0 0 0 84 5 19
2008 NU-05 28 53 8 10 3 0 0 80 13 40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 23 36 15 17 9 0 0 59 26 325
2019 NU-03 18 34 17 21 10 0 0 52 31 248
2019 NU-05 30 51 11 4 4 0 0 81 9 47
2017 NU 28 40 12 13 7 0 0 68 20 390
2017 NU-03 22 42 14 15 8 0 0 64 22 305
2017 NU-04 42 42 0 8 8 0 0 83 17 12
2017 NU-05 51 31 10 4 4 0 0 82 8 51
2014 NU 18 42 13 19 7 0 0 60 27 478
2014 NU-03 15 42 15 19 9 0 0 57 28 384
2014 NU-04 12 42 8 35 4 0 0 54 38 26
2014 NU-05 44 37 7 13 0 0 0 80 13 46

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 30 33 11 15 10 0 0 63 26 325
2019 NU-03 27 33 10 17 13 0 0 60 29 248
2019 NU-05 38 32 13 11 6 0 0 70 17 47
2018 NU 31 31 15 13 9 0 0 62 23 297
2018 NU-03 29 31 16 15 9 0 0 60 24 212
2018 NU-05 39 27 18 10 6 0 0 65 16 49
2017 NU 26 34 14 14 12 0 0 61 25 390
2017 NU-03 22 37 14 14 12 0 0 59 26 306
2017 NU-04 58 17 8 0 17 0 0 75 17 12
2017 NU-05 42 20 12 16 10 0 0 62 26 50
2014 NU 22 34 14 17 13 0 0 56 30 478
2014 NU-03 20 34 15 17 13 0 1 54 31 384
2014 NU-04 15 42 15 19 8 0 0 58 27 26
2014 NU-05 41 31 9 15 4 0 0 72 19 46
2011 NU 27 38 14 14 7 0 1 65 21 560
2011 NU-02 21 40 11 15 13 0 0 62 28 47
2011 NU-03 27 39 15 12 6 0 1 67 18 402
2011 NU-04 31 28 3 24 14 0 0 59 38 29
2011 NU-05 30 31 15 17 7 0 0 61 24 54

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 29 37 17 10 8 0 0 65 18 326
2019 NU-03 25 37 17 11 9 0 0 63 20 249
2019 NU-05 38 38 11 9 4 0 0 77 13 47
2018 NU 29 39 17 10 5 0 0 68 15 297
2018 NU-03 27 37 19 12 6 0 0 64 17 213
2018 NU-05 35 47 10 6 2 0 0 82 8 49
2017 NU 24 48 10 11 6 0 0 72 18 393
2017 NU-03 21 50 11 11 7 0 0 71 18 308
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 41 39 8 10 2 0 0 80 12 51
2014 NU 23 43 14 13 7 0 0 66 20 478
2014 NU-03 21 42 15 14 8 0 0 64 22 384
2014 NU-04 12 50 19 12 8 0 0 62 19 26
2014 NU-05 44 41 7 9 0 0 0 85 9 46
2011 NU 32 45 12 8 4 0 0 76 12 560
2011 NU-02 21 43 6 19 11 0 0 64 30 47
2011 NU-03 33 44 12 7 3 0 0 78 10 401
2011 NU-04 21 48 21 3 7 0 0 69 10 29
2011 NU-05 41 41 9 7 2 0 0 81 9 54
2008 NU 32 46 10 9 3 0 0 78 12 353
2008 NU-02 19 51 5 14 11 0 0 70 24 37
2008 NU-03 31 46 11 9 3 0 0 77 12 236
2008 NU-04 26 47 16 11 0 0 0 74 11 19
2008 NU-05 48 40 5 8 0 0 0 88 8 40

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 22 35 17 15 11 0 0 57 26 325
2019 NU-03 19 33 19 17 12 0 0 52 29 248
2019 NU-05 28 47 11 6 9 0 0 74 15 47
2018 NU 21 30 21 17 11 0 0 51 28 297
2018 NU-03 19 30 21 17 13 0 0 49 30 212
2018 NU-05 24 31 22 16 6 0 0 55 22 49
2017 NU 17 36 18 16 14 0 0 53 30 393
2017 NU-03 14 34 19 16 16 0 0 49 32 308
2017 NU-04 33 42 8 8 8 0 0 75 17 12
2017 NU-05 27 39 12 12 10 0 0 67 22 51
2014 NU 10 33 18 22 17 0 0 43 38 477
2014 NU-03 9 31 19 22 19 0 0 40 41 383
2014 NU-04 4 42 31 12 12 0 0 46 23 26
2014 NU-05 20 44 13 20 4 0 0 63 24 46
2011 NU 16 38 16 18 13 0 0 54 31 561
2011 NU-02 11 23 13 23 30 0 0 34 53 47
2011 NU-03 15 40 16 17 11 0 0 55 28 402
2011 NU-04 7 41 21 17 14 0 0 48 31 29
2011 NU-05 17 43 15 19 7 0 0 59 26 54

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 25 47 12 11 5 0 0 71 16 322
2019 NU-03 20 50 13 12 6 0 0 70 17 246
2019 NU-05 33 46 9 11 2 0 0 78 13 46
2018 NU 23 44 16 11 6 0 0 67 17 298
2018 NU-03 19 46 16 11 7 0 0 66 18 213
2018 NU-05 35 37 14 12 2 0 0 71 14 49
2017 NU 26 43 14 11 5 0 0 70 16 392
2017 NU-03 22 46 14 13 5 0 0 68 17 307
2017 NU-04 25 50 0 8 17 0 0 75 25 12
2017 NU-05 43 33 16 6 2 0 0 76 8 51

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 35 38 14 8 6 0 0 72 14 324
2019 NU-03 31 37 16 9 7 0 0 68 16 247
2019 NU-05 40 49 4 6 0 0 0 89 6 47
2018 NU 29 45 16 5 4 0 0 75 9 296
2018 NU-03 25 46 18 6 5 0 0 71 11 211
2018 NU-05 35 51 12 2 0 0 0 86 2 49
2017 NU 33 39 16 8 3 1 0 73 11 393
2017 NU-03 30 40 18 8 3 1 0 71 11 308
2017 NU-04 25 50 0 17 8 0 0 75 25 12
2017 NU-05 51 29 14 4 2 0 0 80 6 51
2014 NU 22 42 18 10 6 0 0 65 17 478
2014 NU-03 20 42 19 11 7 0 0 62 19 384
2014 NU-04 8 58 19 12 4 0 0 65 15 26
2014 NU-05 39 45 9 2 4 0 0 85 7 46
2011 NU 26 44 17 7 4 1 0 71 12 561
2011 NU-02 15 51 6 13 15 0 0 66 28 47
2011 NU-03 24 44 19 8 3 1 0 70 11 402
2011 NU-04 28 38 28 0 7 0 0 66 7 29
2011 NU-05 43 35 13 4 6 0 0 78 9 54
2008 NU 34 44 12 7 2 1 0 78 9 356
2008 NU-02 30 35 19 14 3 0 0 65 16 37
2008 NU-03 31 46 12 7 3 1 0 78 10 239
2008 NU-04 32 53 16 0 0 0 0 84 0 19
2008 NU-05 55 33 8 5 0 0 0 88 5 40

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 22 35 17 16 10 0 0 57 26 325
2019 NU-03 18 34 19 18 11 0 0 52 29 248
2019 NU-05 28 45 13 6 9 0 0 72 15 47
2018 NU 22 36 18 14 11 0 0 57 24 295
2018 NU-03 20 34 19 14 12 0 0 54 27 211
2018 NU-05 25 38 17 13 8 0 0 63 21 48
2017 NU 19 37 13 16 14 0 0 57 30 391
2017 NU-03 16 37 15 16 15 0 0 53 32 306
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 29 41 8 12 10 0 0 71 22 51

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 52 30 10 6 2 0 0 82 7 325
2019 NU-03 48 33 10 6 2 0 0 81 8 248
2019 NU-05 60 28 13 0 0 0 0 87 0 47
2018 NU 47 36 10 4 2 0 0 84 6 293
2018 NU-03 43 40 11 4 2 0 0 83 6 208
2018 NU-05 59 27 8 4 2 0 0 86 6 49
2017 NU 47 37 10 4 2 0 0 84 6 393
2017 NU-03 44 39 12 4 3 0 0 82 6 308
2017 NU-04 42 42 0 17 0 0 0 83 17 12
2017 NU-05 63 27 6 2 2 0 0 90 4 51
2014 NU 50 36 9 4 2 0 0 85 5 476
2014 NU-03 47 37 10 4 2 0 0 84 6 382
2014 NU-04 46 42 4 4 4 0 0 88 8 26
2014 NU-05 78 15 7 0 0 0 0 93 0 46
2011 NU 55 36 7 2 1 0 0 91 2 560
2011 NU-02 49 38 6 6 0 0 0 87 6 47
2011 NU-03 54 37 6 1 1 0 0 91 2 401
2011 NU-04 45 45 10 0 0 0 0 90 0 29
2011 NU-05 72 22 6 0 0 0 0 94 0 54

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 20 39 17 15 10 0 0 59 25 325
2019 NU-03 15 38 19 15 12 0 0 54 27 248
2019 NU-05 32 40 11 13 4 0 0 72 17 47
2018 NU 21 38 17 14 9 0 0 59 24 297
2018 NU-03 18 37 19 16 10 0 0 55 26 212
2018 NU-05 31 39 16 6 8 0 0 69 14 49
2017 NU 20 43 14 13 10 0 0 64 23 393
2017 NU-03 17 45 14 13 11 0 0 62 24 308
2017 NU-04 25 50 8 8 8 0 0 75 17 12
2017 NU-05 35 37 12 12 4 0 0 73 16 51
2014 NU 12 33 12 22 20 0 0 45 43 477
2014 NU-03 10 32 12 22 23 0 0 42 45 384
2014 NU-04 4 35 19 35 8 0 0 38 42 26
2014 NU-05 26 41 7 22 4 0 0 68 26 46
2011 NU 22 42 12 15 10 0 0 64 25 560
2011 NU-02 13 36 6 28 17 0 0 49 45 47
2011 NU-03 22 42 12 13 11 0 0 64 24 401
2011 NU-04 17 48 17 17 0 0 0 66 17 29
2011 NU-05 28 46 11 11 4 0 0 74 15 54

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 30 30 20 10 10 0 0 60 20 324
2019 NU-03 26 29 23 11 11 0 0 55 22 248
2019 NU-05 35 41 9 7 7 0 2 78 13 46
2018 NU 25 35 18 14 8 0 0 60 22 296
2018 NU-03 22 36 17 16 9 0 0 58 25 212
2018 NU-05 33 33 21 6 6 0 0 67 13 48
2017 NU 26 37 17 12 9 0 0 62 21 393
2017 NU-03 22 37 20 11 10 0 0 59 21 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 41 37 6 8 8 0 0 78 16 51
2014 NU 16 37 18 14 14 0 0 54 28 478
2014 NU-03 15 36 18 15 16 0 0 51 31 384
2014 NU-04 8 27 42 8 15 0 0 35 23 26
2014 NU-05 35 46 9 8 2 0 0 81 11 46

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 21 39 17 14 9 0 0 60 23 322
2019 NU-03 18 38 20 13 10 0 0 56 23 245
2019 NU-05 26 43 9 17 6 0 0 68 23 47
2018 NU 22 34 16 19 10 0 0 55 28 296
2018 NU-03 19 35 17 20 9 0 0 54 29 211
2018 NU-05 31 29 10 22 8 0 0 59 31 49
2017 NU 20 36 19 16 9 0 0 56 25 393
2017 NU-03 16 37 21 16 10 0 0 53 26 308
2017 NU-04 25 42 8 17 8 0 0 67 25 12
2017 NU-05 39 33 8 14 6 0 0 73 20 51
2014 NU 14 34 18 21 13 0 0 48 34 478
2014 NU-03 11 34 19 21 15 0 0 46 35 384
2014 NU-04 4 35 27 19 15 0 0 38 35 26
2014 NU-05 35 33 11 17 4 0 0 68 21 46
2011 NU 23 48 15 10 4 0 0 71 13 559
2011 NU-02 19 49 13 15 4 0 0 68 19 47
2011 NU-03 22 49 16 9 4 0 0 71 13 401
2011 NU-04 18 43 14 25 0 0 0 61 25 28
2011 NU-05 26 54 19 0 2 0 0 80 2 54

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 38 36 14 7 4 0 0 75 11 322
2019 NU-03 36 36 16 8 4 0 0 72 12 247
2019 NU-05 46 39 7 4 4 0 0 85 9 46
2018 NU 36 41 14 6 3 0 0 78 8 297
2018 NU-03 33 42 15 6 3 0 0 76 9 212
2018 NU-05 35 47 12 4 2 0 0 82 6 49
2017 NU 31 46 13 7 3 0 0 77 10 393
2017 NU-03 29 47 13 7 4 0 0 76 10 308
2017 NU-04 42 33 8 8 8 0 0 75 17 12
2017 NU-05 39 39 12 10 0 0 0 78 10 51
2014 NU 30 45 13 8 3 0 0 76 11 476
2014 NU-03 29 46 13 8 3 1 0 75 12 383
2014 NU-04 12 56 16 8 8 0 0 68 16 25
2014 NU-05 50 33 13 4 0 0 0 83 4 46
2011 NU 42 44 8 5 2 0 0 86 6 561
2011 NU-02 34 49 6 9 2 0 0 83 11 47
2011 NU-03 42 43 9 4 2 0 0 85 6 402
2011 NU-04 41 45 7 7 0 0 0 86 7 29
2011 NU-05 52 35 6 7 0 0 0 87 7 54
2008 NU 43 45 6 5 1 0 0 88 6 356
2008 NU-02 32 54 0 11 3 0 0 86 14 37
2008 NU-03 41 46 7 5 2 0 0 87 6 239
2008 NU-04 37 47 11 5 0 0 0 84 5 19
2008 NU-05 55 40 3 3 0 0 0 95 3 40

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 27 34 23 10 7 0 0 61 16 324
2019 NU-03 30 36 21 8 5 0 0 66 13 248
2019 NU-05 13 26 30 11 20 0 0 39 30 46
2018 NU 22 38 23 9 7 0 0 60 17 296
2018 NU-03 25 39 24 6 6 0 0 64 12 211
2018 NU-05 14 22 29 24 10 0 0 37 35 49
2017 NU 25 39 19 12 5 0 1 64 17 392
2017 NU-03 28 37 19 11 5 0 1 66 15 307
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 10 41 22 24 4 0 0 51 27 51
2014 NU 19 39 26 9 6 0 0 58 15 478
2014 NU-03 20 40 26 9 6 0 0 59 15 384
2014 NU-04 19 31 38 12 0 0 0 50 12 26
2014 NU-05 13 52 15 15 4 0 0 65 19 46
2011 NU 22 38 23 10 7 0 0 61 16 561
2011 NU-02 19 32 34 6 9 0 0 51 15 47
2011 NU-03 26 40 21 8 4 0 0 66 13 402
2011 NU-04 21 45 28 3 3 0 0 66 7 29
2011 NU-05 7 30 20 22 20 0 0 37 43 54
2008 NU 16 34 26 14 10 0 0 50 25 355
2008 NU-02 16 27 27 14 16 0 0 43 30 37
2008 NU-03 19 39 25 11 6 0 0 58 18 238
2008 NU-04 21 26 32 16 5 0 0 47 21 19
2008 NU-05 5 15 28 25 28 0 0 20 53 40

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 14 35 35 11 5 0 0 16 49 327
2019 NU-03 14 36 35 11 5 0 0 16 49 250
2019 NU-05 21 32 30 9 9 0 0 17 53 47
2018 NU 13 38 31 13 3 1 1 17 52 296
2018 NU-03 10 42 28 16 2 0 1 19 53 213
2018 NU-05 19 33 42 2 2 0 2 4 53 48
2017 NU 17 31 34 12 5 1 1 17 49 390
2017 NU-03 17 32 33 12 4 1 1 17 49 305
2017 NU-04 17 42 33 0 8 0 0 8 58 12
2017 NU-05 24 24 35 14 4 0 0 18 47 51
2014 NU 16 44 30 8 1 0 1 10 60 477
2014 NU-03 16 44 30 8 1 0 1 9 61 383
2014 NU-04 8 46 42 4 0 0 0 4 54 26
2014 NU-05 22 41 26 7 4 0 0 11 63 46
2011 NU 14 34 35 11 4 0 1 16 49 560
2011 NU-02 19 19 45 13 2 0 2 15 39 47
2011 NU-03 13 36 34 11 4 0 1 16 50 401
2011 NU-04 17 34 34 14 0 0 0 14 52 29
2011 NU-05 9 35 35 11 7 0 2 19 45 54
2008 NU 15 33 39 6 4 1 2 10 50 356
2008 NU-02 14 14 59 5 3 0 5 9 29 37
2008 NU-03 14 33 40 7 5 1 2 12 48 239
2008 NU-04 11 47 37 5 0 0 0 5 58 19
2008 NU-05 20 53 18 8 3 0 0 10 73 40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 15 27 29 17 10 1 0 27 43 325
2019 NU-03 18 27 29 17 8 2 0 25 45 250
2019 NU-05 7 35 30 13 15 0 0 28 41 46
2018 NU 16 29 31 13 8 2 1 22 46 295
2018 NU-03 16 31 28 15 7 2 1 22 49 212
2018 NU-05 17 25 38 10 10 0 0 21 42 48
2017 NU 16 29 27 19 7 0 2 27 45 388
2017 NU-03 18 28 27 18 7 0 1 26 47 305
2017 NU-04 8 67 0 17 0 0 8 18 82 12
2017 NU-05 10 30 30 22 6 0 2 29 41 50
2014 NU 22 37 26 11 3 0 1 14 60 477
2014 NU-03 22 38 26 10 2 1 1 13 61 383
2014 NU-04 23 42 31 4 0 0 0 4 65 26
2014 NU-05 22 24 31 15 9 0 0 24 45 46
2011 NU 16 25 32 18 7 1 1 26 42 560
2011 NU-02 26 28 30 11 4 0 2 15 54 47
2011 NU-03 15 24 32 19 7 1 1 26 41 401
2011 NU-04 21 24 28 24 3 0 0 28 45 29
2011 NU-05 9 24 37 22 6 0 2 28 34 54
2008 NU 12 27 38 17 4 2 1 21 39 356
2008 NU-02 16 30 32 16 5 0 0 22 46 37
2008 NU-03 11 26 39 15 5 3 2 21 38 239
2008 NU-04 11 32 47 11 0 0 0 11 42 19
2008 NU-05 8 33 43 15 0 0 3 15 41 40

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 18 29 28 12 8 3 2 21 50 327
2019 NU-03 18 28 28 12 8 4 2 22 49 250
2019 NU-05 26 40 15 13 6 0 0 19 66 47
2018 NU 17 32 29 11 6 3 2 19 51 296
2018 NU-03 15 33 25 14 7 3 3 23 51 213
2018 NU-05 23 31 35 6 4 0 0 10 54 48
2017 NU 19 27 29 14 5 3 3 21 49 390
2017 NU-03 19 26 26 16 6 3 4 23 49 306
2017 NU-04 8 33 50 8 0 0 0 8 42 12
2017 NU-05 16 33 37 10 4 0 0 14 49 51
2014 NU 26 33 26 8 3 2 1 12 61 478
2014 NU-03 25 31 28 9 4 3 1 13 58 384
2014 NU-04 35 42 19 4 0 0 0 4 77 26
2014 NU-05 24 45 24 0 4 0 2 4 71 46
2011 NU 25 33 28 8 4 1 2 12 59 559
2011 NU-02 38 17 26 11 2 4 2 14 59 47
2011 NU-03 24 32 28 10 4 1 2 14 57 400
2011 NU-04 31 31 31 0 0 3 3 0 67 29
2011 NU-05 15 50 26 4 6 0 0 9 65 54
2008 NU 18 33 31 11 3 2 2 14 54 356
2008 NU-02 14 35 24 14 5 5 3 21 53 37
2008 NU-03 19 29 31 13 3 2 3 17 51 239
2008 NU-04 21 37 37 5 0 0 0 5 58 19
2008 NU-05 15 53 30 0 0 3 0 0 69 40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 9 18 34 27 10 2 0 38 27 324
2019 NU-03 9 16 34 28 10 2 0 39 26 248
2019 NU-05 11 30 30 17 13 0 0 30 40 47
2018 NU 9 19 36 26 7 1 2 34 28 294
2018 NU-03 7 18 37 28 8 1 2 36 26 213
2018 NU-05 15 27 31 19 6 0 2 26 43 48
2017 NU 9 17 35 27 7 1 3 35 28 387
2017 NU-03 9 17 33 28 8 2 4 38 27 303
2017 NU-04 8 8 42 42 0 0 0 42 17 12
2017 NU-05 12 24 41 16 8 0 0 24 35 51
2014 NU 14 24 35 19 6 1 2 25 39 477
2014 NU-03 14 22 34 21 6 2 2 27 38 384
2014 NU-04 4 44 36 16 0 0 0 16 48 25
2014 NU-05 15 24 46 9 7 0 0 15 39 46
2011 NU 14 23 35 19 6 1 2 26 38 559
2011 NU-02 13 13 38 30 0 2 4 32 27 47
2011 NU-03 14 24 33 19 8 2 2 27 39 400
2011 NU-04 17 21 41 14 3 3 0 18 39 29
2011 NU-05 17 22 43 13 6 0 0 19 39 54
2008 NU 13 25 40 16 5 1 1 21 38 355
2008 NU-02 8 19 41 24 5 0 3 31 28 37
2008 NU-03 12 22 40 18 5 1 1 24 34 238
2008 NU-04 5 21 63 11 0 0 0 11 26 19
2008 NU-05 23 45 20 8 3 3 0 10 69 40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 26 29 26 12 6 0 0 18 56 325
2019 NU-03 28 29 25 12 6 0 0 18 57 249
2019 NU-05 26 34 26 9 6 0 0 15 60 47
2018 NU 34 31 21 8 4 1 1 12 67 296
2018 NU-03 32 32 23 9 3 0 1 12 65 212
2018 NU-05 48 29 10 6 6 0 0 13 77 48
2017 NU 36 25 24 11 4 0 1 14 62 390
2017 NU-03 37 23 23 10 4 0 1 15 61 306
2017 NU-04 33 17 50 0 0 0 0 0 50 12
2017 NU-05 31 35 20 14 0 0 0 14 67 51
2014 NU 44 31 16 5 3 0 0 8 76 477
2014 NU-03 44 29 17 6 3 0 1 9 74 383
2014 NU-04 50 38 12 0 0 0 0 0 88 26
2014 NU-05 41 41 13 0 4 0 0 4 83 46
2011 NU 22 31 30 11 5 1 1 16 54 559
2011 NU-02 32 34 26 4 2 0 2 7 67 47
2011 NU-03 21 31 30 11 6 1 1 17 53 400
2011 NU-04 34 17 38 10 0 0 0 10 52 29
2011 NU-05 17 41 24 11 7 0 0 19 57 54
2008 NU 23 36 30 6 2 1 1 9 61 355
2008 NU-02 43 30 19 5 3 0 0 8 73 37
2008 NU-03 20 37 32 5 3 2 1 8 58 238
2008 NU-04 21 53 11 16 0 0 0 16 74 19
2008 NU-05 23 43 30 3 3 0 0 5 65 40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 13 24 28 21 11 1 2 33 38 324
2019 NU-03 15 23 27 22 10 1 2 33 40 248
2019 NU-05 11 32 30 15 13 0 0 28 43 47
2018 NU 15 25 27 23 5 2 2 29 42 297
2018 NU-03 15 23 27 25 4 2 3 31 41 213
2018 NU-05 17 21 29 21 10 2 0 32 38 48
2017 NU 17 16 28 26 10 1 3 37 34 390
2017 NU-03 16 16 26 27 10 1 4 39 34 306
2017 NU-04 25 33 42 0 0 0 0 0 58 12
2017 NU-05 20 14 35 20 12 0 0 31 33 51
2014 NU 16 24 28 21 9 0 3 30 41 476
2014 NU-03 14 25 26 23 9 1 3 33 41 382
2014 NU-04 27 38 31 4 0 0 0 4 65 26
2014 NU-05 13 17 46 13 11 0 0 24 30 46
2011 NU 12 24 29 22 10 1 2 33 37 560
2011 NU-02 15 32 32 15 4 0 2 20 48 47
2011 NU-03 12 23 27 24 11 1 2 37 36 401
2011 NU-04 17 21 45 14 0 3 0 14 39 29
2011 NU-05 9 24 31 19 13 0 4 33 35 54
2008 NU 16 28 28 20 4 1 2 25 45 356
2008 NU-02 11 41 27 14 5 0 3 19 53 37
2008 NU-03 14 27 29 19 6 2 3 26 43 239
2008 NU-04 32 42 16 11 0 0 0 11 74 19
2008 NU-05 25 20 33 20 0 0 3 21 46 40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 19 30 29 11 7 2 1 19 52 325
2019 NU-03 20 33 25 10 8 3 1 18 55 249
2019 NU-05 26 21 36 11 4 0 2 15 48 47
2018 NU 19 35 30 9 4 2 1 14 56 295
2018 NU-03 17 38 29 11 3 1 1 14 56 212
2018 NU-05 27 29 29 6 6 2 0 13 57 48
2017 NU 20 27 31 11 4 3 3 16 51 391
2017 NU-03 20 28 30 11 5 4 3 17 51 307
2017 NU-04 8 42 50 0 0 0 0 0 50 12
2017 NU-05 27 24 31 14 2 0 2 16 52 51
2014 NU 29 33 25 8 2 2 1 11 64 472
2014 NU-03 29 32 24 8 2 2 2 10 64 380
2014 NU-04 31 38 27 0 4 0 0 4 69 26
2014 NU-05 15 33 36 13 2 0 0 16 49 45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 12 21 34 22 8 0 1 31 34 325
2019 NU-03 14 20 35 21 8 0 2 30 35 249
2019 NU-05 9 34 32 15 11 0 0 26 43 47
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 74 14 5 2 2 0 3 91 4 322
2019 NU-03 76 12 5 2 2 0 3 91 4 245
2019 NU-05 72 15 6 2 2 0 2 89 4 47
2017 NU 79 14 3 2 0 0 3 95 2 391
2017 NU-03 79 14 3 1 0 0 3 95 1 308
2017 NU-04 82 18 0 0 0 0 0 100 0 11
2017 NU-05 80 12 2 6 0 0 0 92 6 50
2014 NU 73 15 4 3 1 0 4 92 4 476
2014 NU-03 72 16 4 2 1 0 4 92 4 383
2014 NU-04 68 28 4 0 0 0 0 96 0 25
2014 NU-05 83 4 7 2 2 0 2 89 4 46
2011 NU 77 13 3 3 1 0 3 93 4 560
2011 NU-02 89 11 0 0 0 0 0 100 0 47
2011 NU-03 75 13 4 3 0 0 3 91 4 401
2011 NU-04 76 21 0 0 0 0 3 100 0 29
2011 NU-05 81 13 2 2 2 0 0 94 4 54
2008 NU 76 7 4 5 3 0 4 87 9 356
2008 NU-02 84 3 0 3 3 0 8 94 6 37
2008 NU-03 77 7 4 5 3 0 4 87 9 239
2008 NU-04 79 16 5 0 0 0 0 95 0 19
2008 NU-05 68 8 8 8 8 0 3 77 15 40

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 16 29 23 16 14 1 1 45 31 325
2019 NU-03 12 27 25 19 16 0 0 39 35 249
2019 NU-05 26 41 17 4 9 0 2 69 13 46
2018 NU 16 31 19 16 16 2 0 48 33 293
2018 NU-03 10 29 22 18 18 2 0 40 37 210
2018 NU-05 28 38 13 11 11 0 0 66 21 47
2017 NU 16 31 17 19 14 1 1 48 34 392
2017 NU-03 13 31 19 20 16 1 0 44 37 308
2017 NU-04 9 45 0 27 9 0 9 60 40 11
2017 NU-05 31 37 14 10 8 0 0 69 18 51
2014 NU 14 31 13 22 17 1 1 46 40 478
2014 NU-03 11 29 15 23 20 2 1 41 44 384
2014 NU-04 15 42 4 31 8 0 0 58 38 26
2014 NU-05 39 41 4 9 4 0 2 82 13 46

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 27 32 16 15 9 0 0 60 24 325
2019 NU-03 23 32 16 18 10 0 0 55 29 248
2019 NU-05 40 30 19 6 4 0 0 70 11 47
2018 NU 30 34 10 11 13 1 0 65 25 293
2018 NU-03 25 36 9 14 15 1 0 61 30 208
2018 NU-05 47 31 10 6 6 0 0 78 12 49
2017 NU 26 37 13 13 11 1 0 63 24 392
2017 NU-03 20 39 15 14 12 1 0 59 26 308
2017 NU-04 27 36 9 18 9 0 0 64 27 11
2017 NU-05 55 25 4 10 6 0 0 80 16 51
2014 NU 24 34 11 20 12 0 0 58 31 477
2014 NU-03 20 34 11 20 14 0 0 54 34 383
2014 NU-04 35 35 8 19 4 0 0 69 23 26
2014 NU-05 57 24 7 9 4 0 0 80 13 46

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 44 11 14 6 0 0 69 20 327
2019 NU-03 21 45 13 14 6 0 0 66 20 250
2019 NU-05 30 43 6 17 4 0 0 72 21 47
2018 NU 25 41 16 9 9 0 0 66 18 295
2018 NU-03 19 42 17 11 10 0 0 62 21 211
2018 NU-05 35 35 15 6 8 0 0 71 15 48
2017 NU 22 44 13 14 7 1 0 66 21 391
2017 NU-03 18 44 15 15 8 1 0 62 23 306
2017 NU-04 33 42 8 17 0 0 0 75 17 12
2017 NU-05 33 49 4 10 4 0 0 82 14 51
2014 NU 14 48 13 17 9 0 0 62 26 476
2014 NU-03 12 46 12 19 11 0 0 58 30 382
2014 NU-04 12 58 19 12 0 0 0 69 12 26
2014 NU-05 28 61 7 2 2 0 0 89 4 46

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 46 20 8 3 1 0 70 10 327
2019 NU-03 19 48 22 8 3 0 0 67 11 250
2019 NU-05 30 43 17 9 0 2 0 74 9 47
2018 NU 23 44 20 5 7 1 0 68 12 294
2018 NU-03 19 42 23 7 8 1 0 61 15 209
2018 NU-05 31 51 12 2 4 0 0 82 6 49
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 40 34 17 4 2 1 1 76 7 324
2019 NU-03 36 35 18 5 3 0 2 73 8 247
2019 NU-05 51 38 9 2 0 0 0 89 2 47

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 37 37 14 9 3 0 0 74 12 325
2019 NU-03 35 38 13 10 4 0 0 73 14 248
2019 NU-05 45 32 21 2 0 0 0 77 2 47
2018 NU 34 33 16 9 7 0 0 68 17 296
2018 NU-03 33 33 17 9 8 0 0 66 17 212
2018 NU-05 39 29 14 14 4 0 0 67 18 49
2017 NU 34 37 12 11 5 0 0 72 17 393
2017 NU-03 29 40 14 10 6 0 0 69 17 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 59 25 4 12 0 0 0 84 12 51
2014 NU 23 39 17 14 7 0 0 62 20 476
2014 NU-03 22 38 18 14 7 0 1 61 22 382
2014 NU-04 23 35 15 19 8 0 0 58 27 26
2014 NU-05 37 41 11 9 2 0 0 78 11 46
2011 NU 28 40 14 12 5 0 0 69 17 559
2011 NU-02 23 49 6 19 2 0 0 72 21 47
2011 NU-03 27 41 15 11 5 0 0 68 17 401
2011 NU-04 24 38 17 21 0 0 0 62 21 29
2011 NU-05 42 32 8 8 11 0 0 74 19 53
2008 NU 31 37 13 12 7 0 0 68 18 355
2008 NU-02 16 49 14 14 5 0 3 67 19 37
2008 NU-03 34 35 13 11 7 0 0 69 18 238
2008 NU-04 32 26 21 11 11 0 0 58 21 19
2008 NU-05 25 45 13 15 3 0 0 70 18 40

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 36 33 16 8 6 1 0 70 13 326
2019 NU-03 36 33 16 8 7 1 0 69 15 249
2019 NU-05 36 38 19 4 0 2 0 76 4 47
2018 NU 35 31 17 10 6 0 1 67 16 296
2018 NU-03 32 34 16 11 6 0 1 67 17 212
2018 NU-05 41 22 24 8 4 0 0 63 12 49
2017 NU 32 38 14 8 7 1 0 71 15 393
2017 NU-03 28 39 15 8 8 2 0 68 16 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 49 31 12 8 0 0 0 80 8 51
2014 NU 26 33 18 14 8 1 0 59 22 478
2014 NU-03 24 32 18 15 9 1 0 57 24 384
2014 NU-04 19 46 15 15 4 0 0 65 19 26
2014 NU-05 44 30 17 7 2 0 0 74 9 46
2011 NU 30 36 14 10 8 2 0 67 19 559
2011 NU-02 30 38 11 9 9 4 0 71 18 47
2011 NU-03 27 37 13 10 9 2 0 66 20 401
2011 NU-04 28 38 17 17 0 0 0 66 17 29
2011 NU-05 45 30 15 2 8 0 0 75 9 53
2008 NU 29 33 19 8 8 2 0 64 16 355
2008 NU-02 27 30 35 0 5 0 3 58 6 37
2008 NU-03 28 33 17 9 9 3 0 63 19 238
2008 NU-04 32 21 32 5 11 0 0 53 16 19
2008 NU-05 30 38 15 10 5 3 0 69 15 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 35 35 16 8 4 1 0 72 12 324
2019 NU-03 34 36 17 9 4 1 0 70 13 247
2019 NU-05 36 40 15 4 2 0 2 78 7 47
2018 NU 33 36 16 9 6 0 0 69 16 295
2018 NU-03 31 38 15 9 6 0 0 69 16 211
2018 NU-05 37 29 18 12 4 0 0 65 16 49
2017 NU 35 40 11 9 6 0 0 75 14 393
2017 NU-03 31 41 12 9 6 0 0 72 16 308
2017 NU-04 42 42 0 8 8 0 0 83 17 12
2017 NU-05 53 31 10 6 0 0 0 84 6 51
2014 NU 26 39 16 13 6 0 0 65 19 477
2014 NU-03 23 40 16 14 7 0 0 63 20 383
2014 NU-04 19 42 15 15 8 0 0 62 23 26
2014 NU-05 50 30 11 7 2 0 0 80 9 46
2011 NU 30 38 14 9 8 1 0 69 18 559
2011 NU-02 32 36 11 13 6 2 0 70 20 47
2011 NU-03 28 39 14 8 10 1 0 68 18 401
2011 NU-04 34 31 21 14 0 0 0 66 14 29
2011 NU-05 38 38 9 9 6 0 0 75 15 53
2008 NU 31 35 15 12 6 1 1 67 18 354
2008 NU-02 22 38 16 16 5 0 3 61 22 37
2008 NU-03 32 34 14 12 7 1 0 66 19 238
2008 NU-04 16 37 26 21 0 0 0 53 21 19
2008 NU-05 36 38 13 10 3 0 0 74 13 39

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 80 10 3 0 2 0 4 95 2 326
2019 NU-03 80 10 4 0 1 0 5 94 2 249
2019 NU-05 83 13 0 0 2 0 2 98 2 47
2017 NU 79 15 2 0 1 0 3 96 1 393
2017 NU-03 78 15 2 0 1 0 3 96 1 308
2017 NU-04 92 0 8 0 0 0 0 92 0 12
2017 NU-05 80 20 0 0 0 0 0 100 0 51
2014 NU 76 17 3 0 1 0 3 95 1 478
2014 NU-03 76 16 3 1 1 0 4 96 1 384
2014 NU-04 58 35 8 0 0 0 0 92 0 26
2014 NU-05 79 15 4 0 0 0 2 96 0 46
2011 NU 82 11 3 1 1 0 2 95 2 559
2011 NU-02 89 6 2 0 0 0 2 98 0 47
2011 NU-03 80 12 4 1 0 0 3 95 2 401
2011 NU-04 90 10 0 0 0 0 0 100 0 29
2011 NU-05 92 6 0 0 2 0 0 98 2 53
2008 NU 86 6 3 1 1 0 3 96 2 353
2008 NU-02 95 3 0 0 0 0 3 100 0 37
2008 NU-03 86 6 3 0 1 0 4 96 2 236
2008 NU-04 89 5 0 0 0 0 5 100 0 19
2008 NU-05 83 8 5 0 3 0 3 92 3 40

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 39 28 12 7 6 2 5 72 15 326
2019 NU-03 38 26 12 8 8 2 6 69 17 250
2019 NU-05 38 40 11 6 2 2 0 80 9 47
2017 NU 33 28 11 6 12 2 8 67 20 392
2017 NU-03 28 30 12 6 13 3 9 65 22 307
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 51 25 10 10 2 0 2 78 12 51
2014 NU 28 28 13 11 11 2 8 62 24 477
2014 NU-03 27 27 13 10 12 2 8 60 25 383
2014 NU-04 31 31 15 19 0 0 4 64 20 26
2014 NU-05 37 37 4 7 7 0 9 81 14 46
2011 NU 25 30 14 12 14 1 4 58 27 560
2011 NU-02 30 32 9 4 21 0 4 64 27 47
2011 NU-03 24 30 15 12 11 1 5 59 25 401
2011 NU-04 17 38 7 14 21 0 3 57 36 29
2011 NU-05 24 24 13 9 24 2 4 51 35 54

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 49 26 15 4 4 2 0 76 8 324
2019 NU-03 48 27 15 4 5 2 0 76 9 248
2019 NU-05 54 26 15 4 0 0 0 80 4 46
2018 NU 44 27 14 7 7 0 0 71 15 295
2018 NU-03 41 29 15 8 7 0 0 70 15 212
2018 NU-05 50 17 19 10 4 0 0 67 15 48
2017 NU 43 30 13 6 7 1 0 73 14 393
2017 NU-03 39 31 14 6 9 1 0 71 15 308
2017 NU-04 58 17 8 17 0 0 0 75 17 12
2017 NU-05 59 24 8 10 0 0 0 82 10 51

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 41 34 15 6 5 0 0 74 11 327
2019 NU-03 38 35 16 6 5 0 0 73 12 250
2019 NU-05 49 32 13 6 0 0 0 81 6 47
2018 NU 39 29 16 7 9 0 0 68 16 294
2018 NU-03 35 33 15 8 9 0 0 68 17 210
2018 NU-05 47 18 22 8 4 0 0 65 12 49
2017 NU 41 31 13 7 7 0 0 72 14 392
2017 NU-03 37 32 14 7 9 0 0 69 16 307
2017 NU-04 67 8 8 8 8 0 0 75 17 12
2017 NU-05 53 33 4 10 0 0 0 86 10 51
2014 NU 30 35 16 9 9 0 0 65 19 477
2014 NU-03 28 34 17 10 11 0 0 63 21 384
2014 NU-04 27 38 15 15 4 0 0 65 19 26
2014 NU-05 44 36 13 4 2 0 0 80 7 45

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 28 53 4 6 6 2 0 83 13 47
2019 NU-05 19 58 3 8 8 3 0 80 17 36
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 19 31 19 16 9 6 1 53 26 327
2019 NU-03 13 31 21 17 10 7 1 48 29 250
2019 NU-05 38 30 19 6 6 0 0 68 13 47
2018 NU 19 25 24 14 14 5 0 46 29 296
2018 NU-03 12 23 27 16 16 6 0 37 33 212
2018 NU-05 42 29 8 10 10 0 0 71 21 48
2017 NU 19 31 21 12 12 5 0 52 26 392
2017 NU-03 15 31 22 13 14 6 0 48 28 307
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 37 24 20 14 6 0 0 61 20 51
2014 NU 12 30 25 17 12 4 0 44 30 478
2014 NU-03 10 28 26 17 14 4 0 40 33 384
2014 NU-04 8 50 19 12 12 0 0 58 23 26
2014 NU-05 33 33 15 17 0 2 0 67 17 46
2011 NU 12 32 25 14 14 4 1 46 28 561
2011 NU-02 4 34 17 9 36 0 0 38 45 47
2011 NU-03 12 31 26 14 12 5 1 46 27 402
2011 NU-04 7 31 31 14 14 3 0 39 29 29
2011 NU-05 24 26 28 13 9 0 0 50 22 54

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 18 29 22 15 13 2 1 48 29 327
2019 NU-03 13 30 22 16 15 2 1 44 33 250
2019 NU-05 34 26 21 13 6 0 0 60 19 47
2018 NU 18 20 23 20 17 1 0 39 38 295
2018 NU-03 12 18 25 24 20 1 0 31 44 212
2018 NU-05 38 17 19 15 11 0 0 55 26 47
2017 NU 15 29 19 17 18 2 1 45 36 392
2017 NU-03 11 28 20 18 20 3 1 41 39 307
2017 NU-04 25 33 17 17 8 0 0 58 25 12
2017 NU-05 29 27 18 16 10 0 0 57 25 51
2014 NU 11 23 22 23 20 1 0 34 44 478
2014 NU-03 9 22 22 23 22 2 0 32 46 384
2014 NU-04 8 19 35 23 15 0 0 27 38 26
2014 NU-05 22 33 20 20 6 0 0 55 26 46
2011 NU 12 29 21 18 16 3 1 42 35 561
2011 NU-02 2 32 9 23 32 2 0 35 57 47
2011 NU-03 11 27 24 19 15 3 1 40 35 402
2011 NU-04 14 28 28 10 17 3 0 43 29 29
2011 NU-05 28 31 15 11 13 2 0 60 25 54
2008 NU 17 28 20 17 16 3 0 46 33 354
2008 NU-02 8 16 16 22 38 0 0 24 59 37
2008 NU-03 13 29 21 17 16 4 0 44 34 237
2008 NU-04 32 26 26 11 5 0 0 58 16 19
2008 NU-05 43 20 18 13 8 0 0 63 20 40

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 14 26 22 21 13 2 1 42 36 326
2019 NU-03 10 27 22 21 16 3 1 38 39 249
2019 NU-05 30 17 26 23 4 0 0 47 28 47
2018 NU 13 21 23 20 19 3 0 36 41 295
2018 NU-03 9 18 25 22 23 4 0 28 46 212
2018 NU-05 30 26 17 17 11 0 0 55 28 47
2017 NU 13 25 20 20 18 5 0 39 40 388
2017 NU-03 10 22 21 20 21 6 0 34 44 305
2017 NU-04 17 33 17 25 8 0 0 50 33 12
2017 NU-05 22 35 16 16 10 0 0 57 27 49
2014 NU 6 19 23 28 22 3 0 26 51 478
2014 NU-03 5 17 24 28 23 3 0 23 53 384
2014 NU-04 8 15 19 50 8 0 0 23 58 26
2014 NU-05 9 41 17 17 15 0 0 50 32 46
2011 NU 8 28 23 23 13 4 0 37 38 560
2011 NU-02 2 26 11 26 32 4 0 29 60 47
2011 NU-03 8 25 26 24 11 5 0 35 37 401
2011 NU-04 10 28 21 21 17 3 0 39 39 29
2011 NU-05 13 46 13 17 11 0 0 59 28 54
2008 NU 7 30 22 24 14 3 0 39 39 352
2008 NU-02 5 11 14 46 22 3 0 17 69 37
2008 NU-03 6 29 24 21 16 5 0 37 38 237
2008 NU-04 11 42 32 11 5 0 0 53 16 19
2008 NU-05 13 42 13 24 8 0 0 55 32 38

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 12 28 25 19 14 2 1 40 34 325
2019 NU-03 8 27 27 20 16 2 0 36 37 248
2019 NU-05 19 32 21 19 9 0 0 51 28 47
2018 NU 14 23 23 20 20 0 0 37 40 295
2018 NU-03 10 21 26 20 23 0 0 31 43 211
2018 NU-05 25 31 10 23 10 0 0 56 33 48
2017 NU 12 27 21 19 17 3 0 41 37 391
2017 NU-03 9 25 22 21 19 4 0 36 42 306
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 25 33 18 16 8 0 0 59 24 51
2014 NU 8 22 22 24 22 3 0 31 47 478
2014 NU-03 6 23 23 22 23 3 0 30 47 384
2014 NU-04 0 31 12 35 23 0 0 31 58 26
2014 NU-05 22 24 24 21 9 0 0 46 30 46
2011 NU 9 33 21 20 14 2 0 43 35 559
2011 NU-02 2 23 11 28 32 4 0 27 62 47
2011 NU-03 8 35 23 20 12 2 0 43 33 400
2011 NU-04 10 24 24 24 14 3 0 36 39 29
2011 NU-05 19 35 15 17 15 0 0 54 31 54
2008 NU 11 36 15 24 13 1 0 47 37 355
2008 NU-02 5 22 11 30 30 3 0 28 61 37
2008 NU-03 8 35 18 25 13 2 0 44 38 238
2008 NU-04 32 47 11 5 5 0 0 79 11 19
2008 NU-05 23 45 5 23 5 0 0 68 28 40

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 38 15 6 6 8 21 7 74 19 326
2019 NU-03 37 16 4 5 9 22 6 75 19 249
2019 NU-05 32 13 11 9 6 23 6 64 21 47
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 23 40 21 10 6 1 0 63 16 325
2019 NU-03 19 39 23 12 6 1 0 59 18 249
2019 NU-05 30 50 9 4 7 0 0 80 11 46
2018 NU 23 35 24 12 5 0 0 59 18 298
2018 NU-03 17 36 29 13 5 0 0 53 18 213
2018 NU-05 31 47 8 6 8 0 0 78 14 49
2017 NU 23 41 18 12 6 1 0 64 18 393
2017 NU-03 18 41 20 13 6 1 0 60 20 308
2017 NU-04 42 33 17 0 8 0 0 75 8 12
2017 NU-05 45 35 10 6 4 0 0 80 10 51
2014 NU 13 42 23 13 8 1 0 56 21 478
2014 NU-03 11 41 24 14 8 1 0 53 23 384
2014 NU-04 12 42 31 8 8 0 0 54 15 26
2014 NU-05 26 54 7 7 7 0 0 80 13 46
2011 NU 28 45 14 8 5 1 0 73 13 560
2011 NU-02 17 51 6 9 15 2 0 70 24 47
2011 NU-03 25 46 16 8 4 2 0 72 12 402
2011 NU-04 17 52 21 3 7 0 0 69 10 29
2011 NU-05 49 36 6 6 4 0 0 85 9 53

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 10 28 21 23 17 1 0 38 41 324
2019 NU-03 8 25 22 25 19 1 0 34 44 249
2019 NU-05 9 40 13 22 16 0 0 49 38 45

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 28 34 17 14 7 0 0 62 21 327
2019 NU-03 23 35 18 15 8 0 0 59 24 250
2019 NU-05 36 34 15 11 4 0 0 70 15 47
2018 NU 29 34 16 12 8 2 0 64 20 298
2018 NU-03 21 38 17 13 9 2 0 60 22 213
2018 NU-05 49 22 12 10 4 2 0 73 15 49
2017 NU 26 42 12 11 6 3 0 70 18 393
2017 NU-03 23 43 12 12 7 3 0 68 19 308
2017 NU-04 17 50 25 0 8 0 0 67 8 12
2017 NU-05 47 31 10 10 2 0 0 78 12 51
2014 NU 23 41 13 13 8 1 1 65 21 476
2014 NU-03 20 42 14 14 9 1 1 63 23 382
2014 NU-04 15 46 19 12 8 0 0 62 19 26
2014 NU-05 46 37 8 2 4 2 0 85 7 46
2011 NU 27 39 17 8 8 2 0 67 16 560
2011 NU-02 23 32 23 2 17 2 0 57 20 47
2011 NU-03 28 39 16 8 7 2 0 69 15 402
2011 NU-04 14 34 31 10 10 0 0 48 21 29
2011 NU-05 40 34 11 8 8 0 0 74 15 53
2008 NU 23 37 14 13 9 4 0 63 23 354
2008 NU-02 16 35 22 5 16 5 0 54 23 37
2008 NU-03 19 39 13 14 10 5 0 61 25 237
2008 NU-04 32 37 16 16 0 0 0 68 16 19
2008 NU-05 43 33 8 15 0 3 0 77 15 40

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 25 31 23 11 10 1 0 57 20 326
2019 NU-03 21 31 23 11 11 2 0 53 23 249
2019 NU-05 28 38 19 9 6 0 0 66 15 47
2018 NU 26 35 19 11 10 0 0 60 20 294
2018 NU-03 18 37 23 11 10 0 0 55 22 210
2018 NU-05 48 21 15 8 8 0 0 69 17 48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 17 25 23 15 17 4 1 44 33 324
2019 NU-03 13 25 22 15 19 5 0 41 36 248
2019 NU-05 28 26 24 13 7 2 0 56 20 46
2018 NU 17 26 19 17 17 4 1 44 35 299
2018 NU-03 11 28 19 19 18 5 0 41 39 214
2018 NU-05 29 16 29 8 14 0 4 47 23 49
2017 NU 17 26 16 20 17 4 1 45 38 393
2017 NU-03 15 27 16 19 18 4 0 44 40 308
2017 NU-04 17 25 25 17 17 0 0 42 33 12
2017 NU-05 31 18 16 22 10 0 4 51 33 51
2014 NU 12 24 19 21 20 3 1 37 43 478
2014 NU-03 10 23 18 22 22 3 1 35 46 384
2014 NU-04 4 35 19 27 15 0 0 38 42 26
2014 NU-05 31 26 24 8 9 2 0 58 17 46
2011 NU 11 24 20 19 18 6 2 39 40 561
2011 NU-02 11 15 9 13 43 9 2 29 62 47
2011 NU-03 10 26 21 19 17 6 1 39 38 402
2011 NU-04 10 28 21 21 10 10 0 42 35 29
2011 NU-05 28 13 17 22 9 6 6 46 35 54

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 22 23 16 14 1 0 46 31 325
2019 NU-03 20 22 26 15 17 1 0 42 32 249
2019 NU-05 30 28 9 26 7 0 0 59 33 46
2018 NU 16 26 21 20 16 1 0 43 36 298
2018 NU-03 14 24 23 20 17 1 0 39 38 213
2018 NU-05 20 29 18 20 12 0 0 49 33 49
2017 NU 17 36 18 16 12 1 0 54 28 393
2017 NU-03 14 35 19 17 14 1 0 49 32 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 27 39 16 12 4 0 2 68 16 51
2014 NU 8 30 20 25 15 1 0 39 41 478
2014 NU-03 7 28 21 26 16 2 0 36 42 384
2014 NU-04 15 23 15 35 12 0 0 38 46 26
2014 NU-05 11 46 11 20 13 0 0 57 33 46
2011 NU 24 42 14 12 7 1 0 66 20 561
2011 NU-02 4 36 21 13 26 0 0 40 38 47
2011 NU-03 24 42 15 12 5 1 0 67 18 402
2011 NU-04 17 48 14 14 7 0 0 66 21 29
2011 NU-05 33 43 6 9 7 2 0 77 17 54
2008 NU 18 45 16 13 7 1 0 64 20 354
2008 NU-02 14 35 11 22 16 3 0 50 39 37
2008 NU-03 17 45 18 13 7 0 0 62 19 238
2008 NU-04 16 47 21 11 5 0 0 63 16 19
2008 NU-05 30 45 15 8 3 0 0 75 10 40

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 16 27 22 12 19 2 3 45 32 324
2019 NU-03 12 27 22 13 20 2 3 41 35 247
2019 NU-05 26 34 15 9 15 0 2 61 24 47
2018 NU 14 19 26 18 20 1 2 35 39 297
2018 NU-03 11 21 27 18 20 2 1 33 39 213
2018 NU-05 19 13 25 21 19 0 4 33 41 48
2017 NU 16 26 21 16 18 2 2 43 35 393
2017 NU-03 12 26 24 16 19 2 2 39 37 308
2017 NU-04 33 33 8 17 8 0 0 67 25 12
2017 NU-05 25 27 14 16 14 0 4 55 31 51
2014 NU 7 27 19 22 22 2 2 35 46 478
2014 NU-03 6 26 19 21 24 2 2 33 47 384
2014 NU-04 12 27 15 42 4 0 0 38 46 26
2014 NU-05 20 28 15 17 15 2 2 50 34 46
2011 NU 15 35 17 15 13 2 2 53 30 560
2011 NU-02 2 38 15 17 26 0 2 41 43 47
2011 NU-03 16 34 18 16 12 1 2 52 29 402
2011 NU-04 17 41 17 21 3 0 0 59 24 29
2011 NU-05 26 35 11 9 15 0 4 63 25 54
2008 NU 15 38 18 15 10 1 2 55 26 355
2008 NU-02 19 30 8 19 19 3 3 51 40 37
2008 NU-03 13 35 22 15 11 2 3 50 27 239
2008 NU-04 42 32 0 26 0 0 0 74 26 19
2008 NU-05 20 58 10 10 3 0 0 78 13 40

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 41 27 20 5 2 1 5 72 8 327
2019 NU-03 40 27 19 6 2 1 5 71 9 250
2019 NU-05 32 34 26 4 2 0 2 67 7 47

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 55 8 6 7 9 2 12 74 19 323
2019 NU-03 54 6 7 7 10 3 12 72 20 248
2019 NU-05 57 15 2 11 4 0 11 81 17 47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 32 26 17 12 7 1 4 61 21 325
2019 NU-03 29 25 17 13 9 2 4 58 24 249
2019 NU-05 38 30 19 11 0 0 2 70 11 47

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 30 25 17 13 8 3 4 59 23 320
2019 NU-03 27 25 17 13 10 3 4 56 25 244
2019 NU-05 36 26 17 17 2 2 0 63 20 47

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 29 21 17 13 11 5 5 55 26 323
2019 NU-03 27 22 16 13 12 5 5 55 28 248
2019 NU-05 37 17 20 17 4 2 2 57 23 46

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 65 15 7 3 0 3 6 88 4 325
2019 NU-03 65 14 7 4 0 3 6 88 5 249
2019 NU-05 72 15 9 2 0 0 2 89 2 47

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 70 12 3 4 3 3 4 89 7 325
2019 NU-03 68 13 3 4 4 4 5 89 8 249
2019 NU-05 77 15 4 2 0 0 2 93 2 47

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 65 10 6 3 4 3 8 85 8 325
2019 NU-03 63 10 6 4 5 4 8 82 11 249
2019 NU-05 70 19 6 0 0 0 4 93 0 47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 14 36 28 13 7 2 0 51 20 327
2019 NU-03 11 37 29 14 8 2 0 49 22 250
2019 NU-05 19 40 30 4 4 0 2 61 9 47
2018 NU 17 29 28 12 11 3 0 47 24 298
2018 NU-03 13 31 28 14 10 4 0 46 25 213
2018 NU-05 27 27 22 14 10 0 0 53 24 49
2017 NU 14 36 24 14 10 3 0 51 24 393
2017 NU-03 12 33 25 16 11 3 0 46 28 308
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 25 41 22 6 6 0 0 67 12 51

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 28 35 20 10 5 3 0 64 15 325
2019 NU-03 22 35 22 12 6 3 0 60 18 249
2019 NU-05 41 35 13 7 2 2 0 78 9 46
2018 NU 28 41 18 7 5 1 0 69 12 298
2018 NU-03 21 43 22 7 5 1 0 65 12 214
2018 NU-05 49 33 8 8 2 0 0 82 10 49
2017 NU 27 41 20 7 3 1 0 69 11 392
2017 NU-03 23 41 23 8 4 1 0 65 12 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 44 46 4 6 0 0 0 90 6 50
2014 NU 22 43 21 7 5 1 0 66 13 478
2014 NU-03 19 42 23 8 7 1 0 62 14 384
2014 NU-04 19 58 8 12 4 0 0 77 15 26
2014 NU-05 48 37 15 0 0 0 0 85 0 46
2011 NU 25 39 18 9 6 3 0 65 16 560
2011 NU-02 9 47 11 13 17 4 0 58 31 47
2011 NU-03 23 41 20 8 5 3 0 66 14 401
2011 NU-04 24 45 14 10 7 0 0 69 17 29
2011 NU-05 46 28 11 11 4 0 0 74 15 54

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 40 32 15 5 4 3 0 75 10 325
2019 NU-03 35 35 16 5 6 2 0 73 11 248
2019 NU-05 51 28 15 4 0 2 0 80 4 47
2018 NU 33 41 18 4 2 2 0 75 7 297
2018 NU-03 24 46 21 4 3 1 0 72 7 213
2018 NU-05 57 27 8 6 0 2 0 85 6 49
2017 NU 35 36 18 5 5 2 0 72 10 393
2017 NU-03 29 35 21 6 6 3 0 67 12 308
2017 NU-04 58 25 8 8 0 0 0 83 8 12
2017 NU-05 55 39 6 0 0 0 0 94 0 51
2014 NU 27 42 20 7 3 2 0 70 10 477
2014 NU-03 24 42 20 8 4 2 1 67 12 383
2014 NU-04 23 46 27 4 0 0 0 69 4 26
2014 NU-05 50 43 7 0 0 0 0 93 0 46

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 35 35 17 7 5 1 0 71 12 325
2019 NU-03 30 38 17 8 6 1 0 69 14 249
2019 NU-05 46 33 15 7 0 0 0 78 7 46
2018 NU 30 40 14 9 7 0 0 70 16 299
2018 NU-03 23 44 15 9 7 0 0 68 17 214
2018 NU-05 49 29 12 8 2 0 0 78 10 49
2017 NU 26 47 13 9 5 0 0 73 14 392
2017 NU-03 22 48 14 10 6 0 0 70 16 307
2017 NU-04 50 33 0 8 8 0 0 83 17 12
2017 NU-05 45 41 8 4 2 0 0 86 6 51
2014 NU 25 42 16 9 7 1 0 67 16 478
2014 NU-03 22 42 16 11 8 1 0 65 19 384
2014 NU-04 19 50 23 4 4 0 0 69 8 26
2014 NU-05 55 30 11 4 0 0 0 85 4 46
2011 NU 27 45 14 8 5 1 0 72 13 560
2011 NU-02 17 53 9 9 13 0 0 70 21 47
2011 NU-03 25 46 16 9 4 1 0 71 13 401
2011 NU-04 34 38 14 3 10 0 0 72 14 29
2011 NU-05 46 35 7 7 4 0 0 81 11 54
2008 NU 26 47 12 8 6 0 0 73 14 354
2008 NU-02 22 46 16 5 11 0 0 68 16 37
2008 NU-03 22 49 14 10 6 0 0 70 16 237
2008 NU-04 42 47 5 0 5 0 0 89 5 19
2008 NU-05 45 35 8 10 3 0 0 80 13 40

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 22 29 19 16 13 1 0 52 29 326
2019 NU-03 18 30 20 18 13 1 0 48 31 249
2019 NU-05 26 32 17 9 17 0 0 57 26 47
2018 NU 20 26 23 16 14 0 0 46 31 298
2018 NU-03 15 27 25 15 17 0 0 43 32 213
2018 NU-05 31 18 20 24 6 0 0 49 31 49
2017 NU 18 31 24 14 13 1 0 50 26 392
2017 NU-03 15 31 25 14 14 1 0 46 28 308
2017 NU-04 42 25 8 8 17 0 0 67 25 12
2017 NU-05 32 32 18 8 10 0 0 64 18 50
2014 NU 12 28 22 21 17 1 0 40 38 478
2014 NU-03 10 28 23 22 17 1 0 38 39 384
2014 NU-04 4 27 23 23 23 0 0 31 46 26
2014 NU-05 31 31 11 15 13 0 0 61 28 46
2011 NU 19 38 22 11 9 0 0 57 20 560
2011 NU-02 9 36 21 15 19 0 0 45 34 47
2011 NU-03 18 39 23 11 8 0 0 58 19 401
2011 NU-04 7 48 21 7 17 0 0 55 24 29
2011 NU-05 33 33 13 7 11 2 0 68 19 54

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 25 29 21 15 9 1 0 54 25 324
2019 NU-03 20 31 21 17 11 1 0 51 27 247
2019 NU-05 32 30 21 11 6 0 0 62 17 47
2018 NU 22 28 24 18 8 0 0 50 26 296
2018 NU-03 18 29 24 19 10 0 0 46 29 211
2018 NU-05 35 20 31 12 2 0 0 55 14 49
2017 NU 19 35 20 16 10 0 0 54 26 393
2017 NU-03 15 35 22 16 12 0 0 50 28 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 35 35 10 16 4 0 0 71 20 51
2014 NU 13 31 20 21 14 1 0 44 36 477
2014 NU-03 11 31 20 22 15 1 0 42 37 383
2014 NU-04 4 35 23 19 19 0 0 38 38 26
2014 NU-05 33 31 13 15 8 0 0 63 24 46
2011 NU 18 40 23 11 7 1 0 59 18 559
2011 NU-02 9 38 23 15 15 0 0 47 30 47
2011 NU-03 18 41 23 13 5 1 0 59 18 400
2011 NU-04 14 34 31 7 14 0 0 48 21 29
2011 NU-05 30 44 11 6 9 0 0 74 15 54
2008 NU 19 42 19 15 5 0 0 61 20 356
2008 NU-02 16 30 27 16 11 0 0 46 27 37
2008 NU-03 15 46 19 15 5 0 0 61 20 239
2008 NU-04 32 32 16 21 0 0 0 63 21 19
2008 NU-05 35 35 13 13 5 0 0 70 18 40

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 23 21 20 15 16 4 1 46 32 326
2019 NU-03 20 22 20 15 19 4 1 44 35 250
2019 NU-05 28 19 23 21 4 4 0 49 27 47
2018 NU 21 22 25 17 13 2 1 44 30 298
2018 NU-03 16 25 29 13 15 2 0 42 28 213
2018 NU-05 31 12 16 33 6 0 2 44 40 49
2017 NU 19 26 21 17 13 4 0 47 31 392
2017 NU-03 17 26 22 17 14 4 0 45 32 308
2017 NU-04 33 33 0 17 17 0 0 67 33 12
2017 NU-05 24 22 28 12 8 4 2 49 21 50
2014 NU 16 25 18 19 17 5 1 43 38 476
2014 NU-03 14 26 18 19 18 5 1 42 39 382
2014 NU-04 12 31 8 19 23 8 0 46 46 26
2014 NU-05 33 20 22 13 11 2 0 54 24 46
2011 NU 19 30 19 16 10 7 0 53 28 560
2011 NU-02 6 40 11 17 15 11 0 52 36 47
2011 NU-03 20 28 19 15 10 7 0 52 27 401
2011 NU-04 7 48 21 7 14 3 0 57 21 29
2011 NU-05 20 31 19 19 7 4 0 54 27 54
2008 NU 21 31 21 14 8 6 0 55 23 355
2008 NU-02 27 16 24 14 14 5 0 46 29 37
2008 NU-03 17 33 21 13 9 7 0 54 24 238
2008 NU-04 21 26 26 16 5 5 0 50 22 19
2008 NU-05 33 30 20 13 5 0 0 63 18 40
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 NU 15 53 32 326
2019 NU-03 14 54 32 249
2019 NU-05 21 45 34 47
2018 NU 15 48 38 295
2018 NU-03 13 48 39 210
2018 NU-05 18 45 37 49
2017 NU 16 54 30 393
2017 NU-03 16 53 31 308
2017 NU-04 17 50 33 12
2017 NU-05 12 59 29 51
2014 NU 19 48 34 478
2014 NU-03 19 48 33 384
2014 NU-04 35 42 23 26
2014 NU-05 13 50 37 46
2011 NU 14 55 32 560
2011 NU-02 17 54 28 46
2011 NU-03 12 56 32 402
2011 NU-04 7 52 41 29
2011 NU-05 26 48 26 54

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 NU 29 19 35 13 2 2 48
2019 NU-03 33 14 42 8 0 3 36
2018 NU 44 9 14 28 0 5 43
2018 NU-03 44 7 15 26 0 7 27
2017 NU 39 8 25 20 5 3 61
2017 NU-03 42 4 25 21 4 4 48
2014 NU 38 9 14 29 9999 10 89
2014 NU-03 39 6 15 29 9999 11 72
2011 NU 31 31 21 9 9999 8 77
2011 NU-03 23 30 30 13 9999 4 47
2011 NU-05 43 43 7 0 9999 7 14
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 29 50 7 9 2 1 2 81 11 324
2019 NU-03 26 52 7 10 2 1 1 80 12 247
2019 NU-05 38 51 2 2 0 0 6 95 2 47

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 39 36 11 5 3 3 2 80 9 325
2019 NU-03 35 38 13 6 4 3 1 76 11 248
2019 NU-05 51 40 0 2 0 2 4 98 2 47
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 25 75 326
2019 NU-03 30 70 250
2019 NU-05 11 89 47
2018 NU 27 73 296
2018 NU-03 29 71 211
2018 NU-05 27 73 49

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 63 37 82
2019 NU-03 65 35 75
2018 NU 58 43 80
2018 NU-03 63 37 62

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 50 50 82
2019 NU-03 52 48 75
2018 NU 43 58 80
2018 NU-03 42 58 62

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 7 93 82
2018 NU 15 85 80
2018 NU-03 8 92 62

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 37 63 82
2019 NU-03 39 61 75
2018 NU 30 70 80
2018 NU-03 31 69 62

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 13 87 82
2019 NU-03 13 87 75
2018 NU 8 93 80
2018 NU-03 8 92 62

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 57 43 82
2019 NU-03 57 43 75
2018 NU 44 56 80
2018 NU-03 45 55 62

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 46 54 82
2019 NU-03 48 52 75
2018 NU 40 60 80
2018 NU-03 40 60 62

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 46 54 82
2019 NU-03 45 55 75
2018 NU 44 56 80
2018 NU-03 42 58 62

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 39 61 82
2019 NU-03 40 60 75
2018 NU 36 64 80
2018 NU-03 37 63 62

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 40 60 82
2019 NU-03 39 61 75
2018 NU 43 58 80
2018 NU-03 37 63 62

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 62 38 82
2019 NU-03 64 36 75
2018 NU 69 31 80
2018 NU-03 68 32 62

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 52 48 82
2019 NU-03 53 47 75
2018 NU 51 49 80
2018 NU-03 52 48 62

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 7 93 82
2019 NU-03 8 92 75

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 13 87 82
2019 NU-03 15 85 75
2018 NU 16 84 80
2018 NU-03 18 82 62

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 15 85 82
2019 NU-03 16 84 75
2018 NU 19 81 80
2018 NU-03 15 85 62

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 45 55 82
2019 NU-03 43 57 75
2018 NU 50 50 80
2018 NU-03 47 53 62

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 45 55 82
2019 NU-03 48 52 75
2018 NU 39 61 80
2018 NU-03 37 63 62

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 20 80 82
2019 NU-03 21 79 75
2018 NU 20 80 80
2018 NU-03 18 82 62

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 57 43 82
2019 NU-03 56 44 75
2018 NU 48 53 80
2018 NU-03 47 53 62

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 29 71 82
2019 NU-03 28 72 75
2018 NU 36 64 80
2018 NU-03 37 63 62

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 10 90 82
2019 NU-03 11 89 75
2018 NU 9 91 80
2018 NU-03 8 92 62

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 22 78 82
2019 NU-03 21 79 75
2018 NU 16 84 80
2018 NU-03 21 79 62

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 18 82 82
2019 NU-03 20 80 75
2018 NU 20 80 80
2018 NU-03 21 79 62

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 9 91 82
2019 NU-03 8 92 75
2018 NU 6 94 80
2018 NU-03 8 92 62

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 21 79 82
2019 NU-03 23 77 75
2018 NU 19 81 80
2018 NU-03 19 81 62

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 10 90 82
2019 NU-03 11 89 75
2018 NU 15 85 80
2018 NU-03 15 85 62

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 23 77 82
2019 NU-03 24 76 75
2018 NU 26 74 80
2018 NU-03 29 71 62

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 8 92 75
2019 NU-03 9 91 69
2018 NU 16 84 75
2018 NU-03 18 82 57

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 16 84 75
2019 NU-03 16 84 69
2018 NU 12 88 75
2018 NU-03 14 86 57

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 11 89 75
2019 NU-03 12 88 69
2018 NU 11 89 75
2018 NU-03 11 89 57

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 8 92 75
2019 NU-03 9 91 69
2018 NU 7 93 75

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 8 92 75
2019 NU-03 9 91 69
2018 NU 8 92 75
2018 NU-03 9 91 57

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 8 92 75
2019 NU-03 9 91 69
2018 NU 8 92 75

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 9 91 75
2019 NU-03 10 90 69
2018 NU 9 91 75
2018 NU-03 12 88 57

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 12 88 75
2019 NU-03 13 87 69
2018 NU 13 87 75
2018 NU-03 14 86 57

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 44 56 75
2019 NU-03 45 55 69
2018 NU 23 77 75
2018 NU-03 28 72 57

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 15 85 75
2019 NU-03 14 86 69
2018 NU 9 91 75
2018 NU-03 12 88 57

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 57 43 75
2019 NU-03 57 43 69
2018 NU 39 61 75
2018 NU-03 40 60 57

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 67 33 75
2019 NU-03 67 33 69
2018 NU 53 47 75
2018 NU-03 58 42 57

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 11 89 75
2019 NU-03 12 88 69
2018 NU 23 77 75
2018 NU-03 18 82 57

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 39 61 327
2019 NU-03 42 58 250
2019 NU-05 30 70 47

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 13 21 17 17 17 8 7 40 39 326
2019 NU-03 10 18 18 18 20 9 7 34 45 249
2019 NU-05 6 47 15 15 6 6 4 60 24 47
2018 NU 14 23 24 13 16 7 3 41 32 296
2018 NU-03 10 21 27 14 17 8 3 35 34 212
2018 NU-05 24 27 18 6 16 4 4 56 24 49
2017 NU 10 25 23 14 15 7 5 41 33 393
2017 NU-03 7 26 24 17 16 6 5 37 36 308
2017 NU-04 17 25 8 8 17 17 8 56 33 12
2017 NU-05 25 25 24 6 12 6 2 55 19 51
2014 NU 9 20 26 16 16 9 4 33 37 478
2014 NU-03 7 19 25 16 19 10 4 30 40 384
2014 NU-04 0 23 42 19 12 0 4 24 32 26
2014 NU-05 28 31 17 11 6 4 2 63 18 46

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 30 19 11 13 2 0 55 25 326
2019 NU-03 20 27 22 12 15 3 0 50 28 249
2019 NU-05 21 51 15 9 4 0 0 72 13 47
2018 NU 24 33 18 11 11 2 0 59 23 294
2018 NU-03 16 36 20 14 12 2 0 54 26 211
2018 NU-05 46 27 10 4 10 2 0 74 15 48
2017 NU 19 34 18 12 12 4 1 56 25 392
2017 NU-03 15 33 19 13 14 5 1 51 28 307
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 35 37 12 10 4 2 0 74 14 51
2014 NU 12 30 22 15 15 6 1 45 32 476
2014 NU-03 10 29 22 14 17 7 1 42 34 382
2014 NU-04 0 50 19 23 8 0 0 50 31 26
2014 NU-05 35 24 22 11 8 0 0 59 19 46
2011 NU 17 42 18 13 8 3 0 60 21 561
2011 NU-02 4 36 23 19 15 2 0 41 35 47
2011 NU-03 15 42 19 12 7 3 0 60 21 402
2011 NU-04 10 41 14 28 3 3 0 54 32 29
2011 NU-05 43 43 6 6 4 0 0 85 9 54
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 8 92 326
2019 NU-03 10 90 249
2018 NU 8 92 295
2018 NU-03 9 91 210

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 38 62 26
2018 NU 58 42 24
2018 NU-03 67 33 18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 81 19 26
2018 NU 63 38 24
2018 NU-03 61 39 18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 31 69 26
2018 NU 25 75 24
2018 NU-03 28 72 18

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 0 100 26
2018 NU 0 100 24
2018 NU-03 0 100 18

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 20 80 25
2018 NU 32 68 25
2018 NU-03 26 74 19

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 24 76 25

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 36 64 25

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 0 100 25
2018 NU 0 100 25
2018 NU-03 0 100 19

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 0 100 25
2018 NU 0 100 25
2018 NU-03 0 100 19

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 36 64 25
2018 NU 28 72 25

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 24 76 25
2018 NU 24 76 25
2018 NU-03 32 68 19

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 24 76 25
2018 NU 32 68 25
2018 NU-03 37 63 19

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 28 72 25
2018 NU 20 80 25
2018 NU-03 26 74 19

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 36 64 25
2018 NU 36 64 25
2018 NU-03 37 63 19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 15 85 323
2019 NU-03 17 83 246

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 20 17 27 7 7 17 6 48 17 327
2019 NU-03 14 16 29 8 8 18 7 40 22 250
2019 NU-05 34 26 23 2 4 9 2 67 7 47
2018 NU 16 24 30 7 7 12 5 47 17 296
2018 NU-03 9 24 36 8 7 11 6 39 18 211
2018 NU-05 33 27 20 2 10 4 4 64 13 49
2017 NU 17 24 28 5 4 16 6 52 12 393
2017 NU-03 15 25 29 6 4 16 5 50 12 308
2017 NU-04 17 25 33 8 8 8 0 45 18 12
2017 NU-05 27 22 25 2 4 12 8 61 7 51
2014 NU 13 22 31 5 7 16 6 45 16 477
2014 NU-03 10 21 31 7 8 16 7 40 19 383
2014 NU-04 15 27 27 4 4 15 8 55 10 26
2014 NU-05 37 28 20 0 2 11 2 75 3 46

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 31 24 24 6 6 6 1 60 13 327
2019 NU-03 26 24 26 7 7 7 2 55 16 250
2019 NU-05 45 30 17 4 4 0 0 74 9 47
2018 NU 25 32 25 8 5 5 1 60 13 298
2018 NU-03 17 33 31 7 6 5 1 54 14 213
2018 NU-05 43 29 16 6 4 2 0 73 10 49
2017 NU 25 34 22 8 3 7 1 65 12 391
2017 NU-03 21 33 24 8 4 9 1 61 13 306
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 45 35 14 6 0 0 0 80 6 51
2014 NU 19 30 27 5 7 10 2 56 14 476
2014 NU-03 15 29 28 7 8 11 2 51 17 382
2014 NU-04 23 35 23 4 8 4 4 63 13 26
2014 NU-05 46 37 9 0 2 4 2 88 2 46
2011 NU 29 41 17 4 3 5 0 74 8 560
2011 NU-02 19 40 21 9 6 4 0 62 16 47
2011 NU-03 28 40 19 4 2 6 0 72 7 401
2011 NU-04 21 55 14 7 3 0 0 76 10 29
2011 NU-05 54 43 2 0 2 0 0 96 2 54
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 7 13 19 19 41 0 0 21 60 327
2019 NU-03 8 13 18 18 44 0 0 20 61 250
2019 NU-05 4 13 15 30 38 0 0 17 68 47
2018 NU 5 11 15 17 51 0 1 16 69 296
2018 NU-03 5 10 16 18 51 0 0 15 70 212
2018 NU-05 8 10 12 12 55 0 2 19 69 49
2017 NU 10 15 18 17 40 0 0 25 57 393
2017 NU-03 8 15 18 18 41 1 0 23 59 308
2017 NU-04 8 25 8 17 42 0 0 33 58 12
2017 NU-05 10 18 18 14 39 0 2 28 54 51

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 10 25 28 20 17 0 0 35 37 327
2019 NU-03 10 25 28 19 18 0 0 34 37 250
2019 NU-05 9 23 23 36 9 0 0 32 45 47
2018 NU 7 20 36 20 17 0 1 27 37 296
2018 NU-03 8 18 36 19 18 0 0 27 37 212
2018 NU-05 4 16 39 20 18 0 2 21 40 49
2017 NU 5 24 26 24 20 0 0 30 44 393
2017 NU-03 6 25 26 23 20 1 0 31 43 308
2017 NU-04 8 25 33 17 17 0 0 33 33 12
2017 NU-05 2 20 27 31 20 0 0 22 51 51

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 21 33 22 13 10 0 1 55 23 326
2019 NU-03 21 33 22 12 10 0 1 55 22 249
2019 NU-05 19 21 26 23 11 0 0 40 34 47
2018 NU 15 29 29 15 11 0 2 45 26 293
2018 NU-03 16 29 27 14 11 0 3 46 26 209
2018 NU-05 8 18 45 16 12 0 0 27 29 49
2017 NU 16 31 21 16 13 1 2 48 31 393
2017 NU-03 16 30 20 15 16 1 3 48 32 308
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 10 39 20 25 6 0 0 49 31 51

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 9 23 20 23 24 0 1 32 47 326
2019 NU-03 8 23 19 22 26 0 1 32 49 249
2019 NU-05 9 28 19 30 15 0 0 36 45 47
2018 NU 8 17 28 19 26 0 1 26 46 295
2018 NU-03 6 18 30 18 27 0 1 24 46 212
2018 NU-05 17 8 19 25 31 0 0 25 56 48
2017 NU 7 21 23 21 27 1 1 28 48 393
2017 NU-03 6 21 22 21 29 1 1 27 51 308
2017 NU-04 33 17 17 25 8 0 0 50 33 12
2017 NU-05 8 24 29 20 18 0 2 32 38 51

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 33 30 18 6 7 1 5 67 14 327
2019 NU-03 33 30 18 6 7 0 5 67 14 250
2019 NU-05 32 34 21 6 4 0 2 67 11 47
2018 NU 26 30 21 13 7 0 3 58 20 295
2018 NU-03 27 30 21 12 7 0 2 59 19 211
2018 NU-05 18 27 27 14 6 0 8 49 22 49
2017 NU 28 30 15 13 10 0 4 60 24 392
2017 NU-03 27 30 15 14 11 1 3 59 25 308
2017 NU-04 33 33 8 0 17 0 8 73 18 12
2017 NU-05 26 28 18 14 6 0 8 59 22 50

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 21 34 22 10 11 0 1 56 22 326
2019 NU-03 22 34 21 10 12 0 1 57 22 250
2019 NU-05 11 30 36 15 6 0 2 41 22 47
2018 NU 19 24 24 19 12 0 0 44 32 294
2018 NU-03 20 26 25 17 12 0 0 45 29 210
2018 NU-05 10 18 29 29 14 0 0 29 43 49
2017 NU 17 33 26 15 8 0 0 50 24 392
2017 NU-03 17 34 27 13 8 1 0 51 22 307
2017 NU-04 0 58 8 8 25 0 0 58 33 12
2017 NU-05 16 22 31 27 4 0 0 37 31 51

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 19 37 24 13 6 1 1 56 19 327
2019 NU-03 17 35 27 13 6 1 1 53 20 250
2019 NU-05 19 43 23 9 6 0 0 62 15 47
2018 NU 20 25 32 14 8 0 1 45 23 291
2018 NU-03 20 22 34 15 7 0 1 43 22 209
2018 NU-05 15 30 35 13 7 0 0 46 20 46
2017 NU 20 34 22 15 8 1 0 54 23 392
2017 NU-03 19 34 22 15 9 1 0 54 24 307
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 18 47 20 14 2 0 0 65 16 51

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 15 33 30 13 9 0 1 48 22 327
2019 NU-03 14 32 31 14 9 0 1 46 23 250
2019 NU-05 9 34 30 17 11 0 0 43 28 47
2018 NU 12 30 29 20 9 1 0 42 29 294
2018 NU-03 12 29 29 20 9 0 0 41 30 210
2018 NU-05 8 29 35 21 6 0 0 38 27 48
2017 NU 16 27 25 18 12 1 1 44 31 391
2017 NU-03 15 28 24 19 12 1 1 44 32 306
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 20 22 27 22 8 2 0 42 30 51

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 31 25 13 7 1 0 55 20 326
2019 NU-03 24 28 25 13 8 1 0 53 21 249
2019 NU-05 15 43 26 13 4 0 0 57 17 47
2018 NU 18 32 24 16 9 0 1 50 25 292
2018 NU-03 18 32 25 16 9 0 1 50 25 209
2018 NU-05 15 33 25 19 8 0 0 48 27 48
2017 NU 23 35 19 15 7 1 1 59 22 392
2017 NU-03 22 34 19 16 7 1 1 57 24 307
2017 NU-04 25 17 25 17 17 0 0 42 33 12
2017 NU-05 25 45 14 8 6 0 2 72 14 51

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 31 29 21 12 6 1 0 60 18 326
2019 NU-03 30 27 23 12 6 2 0 58 19 249
2019 NU-05 32 34 15 13 4 0 2 67 17 47

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 21 28 28 14 8 1 0 50 22 323
2019 NU-03 20 30 28 13 8 1 0 50 21 246
2019 NU-05 21 19 28 19 13 0 0 40 32 47
2018 NU 13 27 27 21 11 0 1 41 32 293
2018 NU-03 12 31 26 18 13 0 0 43 31 209
2018 NU-05 13 19 27 35 4 0 2 32 40 48
2017 NU 13 28 25 19 14 1 1 42 33 391
2017 NU-03 13 26 25 20 13 1 1 41 34 306
2017 NU-04 8 42 25 17 8 0 0 50 25 12
2017 NU-05 14 35 16 14 20 0 2 50 34 51

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 25 28 22 13 12 0 0 53 25 325
2019 NU-03 22 31 19 14 14 0 0 53 28 248
2019 NU-05 28 19 36 9 6 0 2 48 15 47
2018 NU 23 27 24 15 11 0 0 50 26 290
2018 NU-03 21 25 25 15 13 0 0 46 28 209
2018 NU-05 29 36 18 13 4 0 0 64 18 45
2017 NU 23 33 23 13 8 0 0 56 21 392
2017 NU-03 18 34 25 13 9 1 0 53 22 307
2017 NU-04 17 42 17 17 8 0 0 58 25 12
2017 NU-05 39 27 16 16 2 0 0 67 18 51

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 51 21 11 5 3 2 7 79 9 325
2019 NU-03 48 19 13 6 4 2 8 74 12 249
2019 NU-05 57 35 2 2 0 0 4 95 2 46
2018 NU 50 24 12 6 5 1 2 76 12 294
2018 NU-03 44 26 13 8 6 0 2 73 14 210
2018 NU-05 65 21 8 2 2 2 0 87 4 48

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 53 17 14 6 7 1 2 72 14 324
2019 NU-03 49 17 15 8 8 1 2 68 16 247
2019 NU-05 60 21 15 0 2 0 2 83 2 47
2018 NU 49 23 11 5 9 1 1 74 15 293
2018 NU-03 46 25 12 4 10 0 2 73 15 210
2018 NU-05 54 19 13 6 8 0 0 73 15 48
2017 NU 52 22 9 7 8 0 2 75 16 393
2017 NU-03 48 23 10 7 9 1 2 73 17 308
2017 NU-04 50 8 8 17 17 0 0 58 33 12
2017 NU-05 65 20 10 6 0 0 0 84 6 51

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 39 32 14 7 5 0 2 73 13 324
2019 NU-03 37 33 13 9 7 0 2 71 16 247
2019 NU-05 36 34 26 2 0 0 2 72 2 47
2018 NU 38 34 13 7 7 0 1 72 14 296
2018 NU-03 33 34 14 9 9 0 1 68 19 212
2018 NU-05 46 29 17 4 0 0 4 78 4 48
2017 NU 34 36 14 8 6 0 1 72 14 393
2017 NU-03 28 39 16 9 6 1 1 68 16 308
2017 NU-04 33 33 17 8 8 0 0 67 17 12
2017 NU-05 55 29 8 2 4 0 2 86 6 51

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 50 24 12 7 5 0 2 75 12 323
2019 NU-03 48 24 13 7 7 0 2 73 14 246
2019 NU-05 55 26 13 4 0 0 2 83 4 47
2018 NU 44 28 14 6 8 0 1 72 14 294
2018 NU-03 43 27 15 5 9 0 1 70 14 211
2018 NU-05 38 32 15 9 4 0 2 72 13 47
2017 NU 48 23 12 6 8 1 1 73 15 392
2017 NU-03 47 23 11 7 9 1 2 71 17 307
2017 NU-04 33 25 17 8 17 0 0 58 25 12
2017 NU-05 55 29 12 2 0 2 0 86 2 51

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 49 10 5 2 1 0 33 88 5 324
2019 NU-03 53 4 2 1 1 0 39 95 3 247
2019 NU-05 23 34 21 11 2 0 9 63 14 47
2018 NU 46 12 7 3 2 0 29 82 7 296
2018 NU-03 50 7 4 1 2 0 36 88 5 212
2018 NU-05 25 29 21 10 2 0 13 62 14 48
2017 NU 43 14 7 2 1 1 33 85 4 392
2017 NU-03 46 11 4 1 0 1 36 91 2 308
2017 NU-04 25 8 17 0 8 0 42 57 14 12
2017 NU-05 22 25 27 8 2 0 16 56 12 51

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 54 26 7 2 2 0 8 87 5 323
2019 NU-03 52 25 8 2 3 0 10 86 5 246
2019 NU-05 53 32 6 2 2 0 4 89 4 47
2018 NU 52 24 11 3 1 0 9 83 5 294
2018 NU-03 49 24 10 4 1 0 10 82 6 210
2018 NU-05 52 31 10 2 0 0 4 87 2 48
2017 NU 51 27 9 3 3 1 6 84 6 392
2017 NU-03 46 29 10 3 3 1 7 82 7 307
2017 NU-04 67 8 17 0 0 0 8 82 0 12
2017 NU-05 67 24 6 2 0 0 2 92 2 51

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 67 11 7 5 6 0 4 81 11 323
2019 NU-03 64 12 7 6 7 0 5 80 13 246
2019 NU-05 81 11 4 0 0 0 4 96 0 47
2018 NU 52 21 6 4 8 0 9 79 14 295
2018 NU-03 49 20 7 6 9 0 10 76 16 212
2018 NU-05 60 23 0 2 6 0 8 91 9 48
2017 NU 61 15 9 6 6 0 3 78 12 392
2017 NU-03 58 16 9 5 7 1 4 77 13 307
2017 NU-04 42 0 33 17 8 0 0 42 25 12
2017 NU-05 76 16 2 6 0 0 0 92 6 51

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 56 27 10 2 2 0 2 86 4 322
2019 NU-03 55 28 9 2 2 0 3 86 5 246
2019 NU-05 50 33 13 0 2 0 2 84 2 46
2018 NU 50 29 13 4 3 0 1 80 7 294
2018 NU-03 49 29 14 4 3 0 1 79 7 210
2018 NU-05 50 31 8 6 2 0 2 83 9 48
2017 NU 49 31 12 3 2 1 2 82 5 393
2017 NU-03 48 31 12 3 2 1 2 82 5 308
2017 NU-04 33 58 0 8 0 0 0 92 8 12
2017 NU-05 49 25 20 4 2 0 0 75 6 51

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 9 31 35 17 7 0 0 40 24 327
2019 NU-03 7 33 34 18 8 0 0 40 26 250
2019 NU-05 13 21 45 17 4 0 0 34 21 47
2018 NU 6 27 39 18 9 0 0 33 27 295
2018 NU-03 6 27 40 17 9 0 0 33 26 211
2018 NU-05 2 22 37 27 10 0 2 25 38 49
2017 NU 6 27 35 22 9 1 0 33 32 393
2017 NU-03 5 28 35 22 9 1 1 33 31 308
2017 NU-04 8 17 33 25 17 0 0 25 42 12
2017 NU-05 6 20 45 24 6 0 0 25 29 51

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 17 25 37 15 6 0 0 21 42 322
2019 NU-03 19 26 36 12 6 0 0 18 45 245
2019 NU-05 13 26 40 19 2 0 0 21 38 47
2018 NU 15 28 39 13 5 0 0 18 43 293
2018 NU-03 17 26 40 12 5 0 0 17 42 211
2018 NU-05 15 38 31 13 4 0 0 17 52 48
2017 NU 15 26 40 14 4 0 0 18 42 388
2017 NU-03 17 24 40 14 3 0 1 18 42 303
2017 NU-04 17 25 42 8 8 0 0 17 42 12
2017 NU-05 10 35 37 14 4 0 0 18 45 51

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 22 39 18 15 6 1 0 61 21 325
2019 NU-03 19 38 19 17 8 0 0 57 24 248
2019 NU-05 19 51 15 9 4 2 0 72 13 47
2018 NU 21 43 15 15 6 0 0 64 21 294
2018 NU-03 16 44 16 17 6 0 0 61 23 209
2018 NU-05 35 41 6 12 6 0 0 76 18 49
2017 NU 19 43 18 11 8 2 0 63 19 393
2017 NU-03 16 43 19 12 8 2 1 60 20 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 24 53 10 6 8 0 0 76 14 51

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 14 24 13 27 22 0 0 38 50 325
2019 NU-03 11 23 14 25 26 0 0 35 51 248
2019 NU-05 9 34 6 34 17 0 0 43 51 47
2018 NU 13 25 18 20 23 1 0 38 44 296
2018 NU-03 9 27 18 21 25 0 0 35 46 211
2018 NU-05 22 24 10 20 22 0 0 47 43 49
2017 NU 8 26 18 24 23 0 0 35 47 391
2017 NU-03 6 26 17 24 26 0 1 33 50 306
2017 NU-04 17 33 17 17 17 0 0 50 33 12
2017 NU-05 12 24 27 22 16 0 0 35 37 51
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 22 78 326
2019 NU-03 23 77 249
2019 NU-05 19 81 47
2017 NU 21 79 393
2017 NU-03 22 78 308
2017 NU-05 20 80 51
2014 NU 22 78 475
2014 NU-03 23 77 381
2014 NU-05 17 83 46

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 71 29 70
2019 NU-03 75 25 56
2017 NU 76 24 83
2017 NU-03 74 26 69
2017 NU-05 90 10 10
2014 NU 74 26 103
2014 NU-03 72 28 89

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 44 30 8 10 6 0 2 76 16 50
2019 NU-03 40 31 7 12 7 0 2 73 20 42
2017 NU 40 37 5 11 8 0 0 76 19 63
2017 NU-03 37 37 6 10 10 0 0 75 20 51
2014 NU 49 37 4 7 3 0 0 87 9 75
2014 NU-03 46 41 2 8 3 0 0 87 11 63
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 5 14 26 20 34 1 0 5 95 325
2019 NU-03 6 14 26 20 34 1 0 6 94 249
2019 NU-05 2 11 30 17 39 0 0 2 98 46
2018 NU 3 15 25 18 38 1 1 3 97 297
2018 NU-03 1 15 25 19 38 1 1 1 99 212
2018 NU-05 8 16 24 16 35 0 0 8 92 49
2017 NU 12 23 24 14 25 2 1 12 88 393
2017 NU-03 10 23 25 13 28 2 1 10 90 308
2017 NU-04 8 17 8 33 33 0 0 8 92 12
2017 NU-05 22 25 22 10 16 4 2 23 77 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 82 18 305
2019 NU-03 81 19 233
2019 NU-05 91 9 44

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 21 79 300
2019 NU-03 21 79 228
2019 NU-05 18 82 45
2018 NU 14 86 283
2018 NU-03 13 87 204
2018 NU-05 16 84 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 5 12 18 20 41 2 3 18 64 304
2019 NU-03 5 12 16 21 43 2 3 17 67 232
2019 NU-05 4 7 27 22 40 0 0 11 62 45
2018 NU 4 10 14 21 44 1 6 14 70 283
2018 NU-03 4 11 15 21 44 0 5 16 68 204
2018 NU-05 2 7 20 20 44 2 4 10 69 45
2017 NU 4 20 16 20 34 1 5 26 57 338
2017 NU-03 4 19 17 19 34 1 6 25 57 272
2017 NU-04 0 27 9 36 27 0 0 27 64 11
2017 NU-05 5 19 8 27 38 0 3 25 67 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 4 7 13 20 54 1 2 11 76 300
2019 NU-03 4 8 12 21 51 2 2 13 75 229
2019 NU-05 2 2 7 14 73 0 2 5 88 44
2018 NU 2 6 11 15 61 2 4 8 81 284
2018 NU-03 2 6 11 17 58 2 4 8 80 205
2018 NU-05 2 2 11 11 71 2 0 5 84 45
2017 NU 1 6 13 19 54 2 5 8 78 338
2017 NU-03 1 6 14 20 52 2 5 8 77 272
2017 NU-04 9 0 9 18 55 0 9 10 80 11
2017 NU-05 0 3 8 16 68 0 5 3 89 37

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 NU 24 17 20 13 19 1 7 44 35 321
2019 NU-03 25 15 17 14 20 1 7 44 38 246
2019 NU-05 15 15 35 13 15 0 7 33 30 46
2018 NU 22 18 11 12 26 1 11 45 43 297
2018 NU-03 20 20 10 11 26 1 12 45 43 213
2018 NU-05 17 15 17 17 27 0 8 34 48 48
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