2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 52 0 23 6 0 0 71 29 31
2019 HS-07 45 9 0 45 0 0 0 55 45 11
2017 HS 18 50 5 23 5 0 0 68 27 22
2017 HS-07 8 67 8 8 8 0 0 75 17 12
2011 HS 17 53 6 19 6 0 0 69 25 36
2011 HS-03 36 55 0 9 0 0 0 91 9 11
2011 HS-07 7 36 14 29 14 0 0 43 43 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 71 19 0 0 3 0 6 97 3 31
2019 HS-07 100 0 0 0 0 0 0 100 0 11
2017 HS 77 13 5 0 0 5 0 95 0 22
2017 HS-07 83 8 0 0 0 8 0 100 0 12
2011 HS 75 14 6 3 0 0 3 91 3 36
2011 HS-03 91 9 0 0 0 0 0 100 0 11
2011 HS-07 64 7 14 7 0 0 7 77 8 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 48 6 10 16 0 0 68 26 31
2019 HS-07 27 36 9 9 18 0 0 64 27 11
2017 HS 23 32 0 19 26 0 0 55 45 22
2017 HS-07 17 42 0 17 25 0 0 58 42 12
2011 HS 8 44 3 25 19 0 0 53 44 36
2011 HS-03 9 55 0 36 0 0 0 64 36 11
2011 HS-07 14 21 0 21 43 0 0 36 64 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 42 16 23 3 0 0 58 26 31
2019 HS-07 45 45 0 9 0 0 0 91 9 11
2018 HS 30 40 5 25 0 0 0 70 25 20
2018 HS-07 36 36 9 18 0 0 0 73 18 11
2017 HS 19 37 15 19 10 0 0 56 29 22
2017 HS-07 8 33 8 33 17 0 0 42 50 12
2011 HS 33 47 8 8 3 0 0 81 11 36
2011 HS-03 64 36 0 0 0 0 0 100 0 11
2011 HS-07 29 43 7 14 7 0 0 71 21 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 39 10 26 6 0 0 58 32 31
2019 HS-07 45 18 9 27 0 0 0 64 27 11
2017 HS 18 37 15 11 19 0 0 55 31 22
2017 HS-07 8 50 8 0 33 0 0 58 33 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 35 6 16 6 0 0 71 23 31
2019 HS-07 64 18 9 9 0 0 0 82 9 11
2018 HS 30 40 10 10 10 0 0 70 20 20
2018 HS-07 27 55 0 18 0 0 0 82 18 11
2017 HS 23 37 5 13 18 0 5 63 32 22
2017 HS-07 8 50 8 0 25 0 8 64 27 12
2011 HS 28 44 8 8 8 0 3 74 17 36
2011 HS-03 45 55 0 0 0 0 0 100 0 11
2011 HS-07 21 57 0 7 14 0 0 79 21 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 42 35 6 6 10 0 0 77 16 31
2019 HS-07 73 27 0 0 0 0 0 100 0 11
2018 HS 40 35 5 10 10 0 0 75 20 20
2018 HS-07 36 45 0 0 18 0 0 82 18 11
2017 HS 23 50 8 15 5 0 0 73 19 22
2017 HS-07 17 50 0 25 8 0 0 67 33 12
2011 HS 53 31 8 3 3 3 0 86 6 36
2011 HS-03 55 36 9 0 0 0 0 91 0 11
2011 HS-07 50 29 7 7 7 0 0 79 14 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 29 6 29 6 0 0 58 35 31
2019 HS-07 45 18 0 36 0 0 0 64 36 11
2018 HS 21 32 21 5 21 0 0 53 26 19
2018 HS-07 10 50 30 0 10 0 0 60 10 10
2017 HS 18 13 10 37 23 0 0 31 60 22
2017 HS-07 0 17 8 50 25 0 0 17 75 12
2011 HS 17 42 28 3 11 0 0 58 14 36
2011 HS-03 18 55 27 0 0 0 0 73 0 11
2011 HS-07 14 50 14 7 14 0 0 64 21 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 39 16 13 6 0 0 65 19 31
2019 HS-07 45 45 0 9 0 0 0 91 9 11
2018 HS 10 75 5 5 5 0 0 85 10 20
2018 HS-07 9 82 9 0 0 0 0 91 0 11
2017 HS 23 23 18 24 13 0 0 45 37 22
2017 HS-07 8 25 17 33 17 0 0 33 50 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 45 13 3 6 0 0 77 10 31
2019 HS-07 64 27 9 0 0 0 0 91 0 11
2018 HS 40 30 25 0 5 0 0 70 5 20
2018 HS-07 36 18 45 0 0 0 0 55 0 11
2017 HS 31 42 15 5 8 0 0 73 13 22
2017 HS-07 8 58 17 8 8 0 0 67 17 12
2011 HS 25 58 8 6 3 0 0 83 8 36
2011 HS-03 45 45 9 0 0 0 0 91 0 11
2011 HS-07 21 57 7 7 7 0 0 79 14 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 39 19 10 10 0 0 61 19 31
2019 HS-07 27 55 9 9 0 0 0 82 9 11
2018 HS 30 35 5 15 15 0 0 65 30 20
2018 HS-07 27 45 9 0 18 0 0 73 18 11
2017 HS 18 18 18 19 27 0 0 35 47 22
2017 HS-07 0 17 17 25 42 0 0 17 67 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 52 35 3 0 10 0 0 87 10 31
2019 HS-07 64 36 0 0 0 0 0 100 0 11
2018 HS 50 40 10 0 0 0 0 90 0 20
2018 HS-07 45 45 9 0 0 0 0 91 0 11
2017 HS 50 37 13 0 0 0 0 87 0 22
2017 HS-07 50 42 8 0 0 0 0 92 0 12
2011 HS 64 31 3 3 0 0 0 94 3 36
2011 HS-03 73 27 0 0 0 0 0 100 0 11
2011 HS-07 57 29 7 7 0 0 0 86 7 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 39 6 16 13 0 0 65 29 31
2019 HS-07 45 18 9 18 9 0 0 64 27 11
2018 HS 40 40 0 10 10 0 0 80 20 20
2018 HS-07 36 45 0 9 9 0 0 82 18 11
2017 HS 27 29 3 21 19 0 0 57 40 22
2017 HS-07 25 33 0 17 25 0 0 58 42 12
2011 HS 31 33 8 14 14 0 0 64 28 36
2011 HS-03 45 45 9 0 0 0 0 91 0 11
2011 HS-07 36 36 0 7 21 0 0 71 29 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 32 19 3 10 0 0 68 13 31
2019 HS-07 55 18 18 9 0 0 0 73 9 11
2018 HS 40 30 15 0 15 0 0 70 15 20
2018 HS-07 45 27 18 0 9 0 0 73 9 11
2017 HS 27 19 35 10 8 0 0 47 18 22
2017 HS-07 17 25 42 8 8 0 0 42 17 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 45 10 10 10 0 0 71 19 31
2019 HS-07 55 18 9 18 0 0 0 73 18 11
2018 HS 35 45 5 15 0 0 0 80 15 20
2018 HS-07 27 64 9 0 0 0 0 91 0 11
2017 HS 18 24 21 24 13 0 0 42 37 22
2017 HS-07 0 33 17 33 17 0 0 33 50 12
2011 HS 33 50 8 6 3 0 0 83 8 36
2011 HS-03 64 36 0 0 0 0 0 100 0 11
2011 HS-07 21 64 7 0 7 0 0 86 7 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 48 39 6 0 6 0 0 87 6 31
2019 HS-07 73 18 9 0 0 0 0 91 0 11
2018 HS 60 25 0 15 0 0 0 85 15 20
2018 HS-07 64 18 0 18 0 0 0 82 18 11
2017 HS 27 50 8 5 10 0 0 77 15 22
2017 HS-07 17 50 8 8 17 0 0 67 25 12
2011 HS 56 28 8 6 3 0 0 83 8 36
2011 HS-03 55 36 9 0 0 0 0 91 0 11
2011 HS-07 64 14 7 14 0 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 33 30 7 7 0 0 57 13 30
2019 HS-07 36 27 36 0 0 0 0 64 0 11
2018 HS 35 40 10 5 10 0 0 75 15 20
2018 HS-07 27 55 9 9 0 0 0 82 9 11
2017 HS 15 50 23 13 0 0 0 65 13 22
2017 HS-07 25 25 33 17 0 0 0 50 17 12
2011 HS 39 36 17 8 0 0 0 75 8 36
2011 HS-03 27 55 9 9 0 0 0 82 9 11
2011 HS-07 50 21 21 7 0 0 0 71 7 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 10 39 29 13 10 0 0 23 48 31
2019 HS-07 18 18 36 18 9 0 0 27 36 11
2018 HS 11 44 17 17 11 0 0 28 56 18
2017 HS 23 10 42 26 0 0 0 26 32 22
2017 HS-07 25 17 50 8 0 0 0 8 42 12
2011 HS 14 36 28 17 6 0 0 22 50 36
2011 HS-03 0 36 36 18 9 0 0 27 36 11
2011 HS-07 29 36 14 14 7 0 0 21 64 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 19 32 10 16 3 0 27 40 31
2019 HS-07 18 18 36 0 27 0 0 27 36 11
2018 HS 12 29 29 12 12 6 0 25 44 17
2017 HS 23 29 23 11 10 0 5 22 54 22
2017 HS-07 33 42 17 0 0 0 8 0 82 12
2011 HS 14 22 28 25 11 0 0 36 36 36
2011 HS-03 9 9 45 27 9 0 0 36 18 11
2011 HS-07 29 21 14 14 21 0 0 36 50 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 13 39 10 13 6 0 24 34 31
2019 HS-07 27 9 18 0 27 18 0 33 44 11
2018 HS 11 26 21 16 16 5 5 35 41 19
2018 HS-07 0 30 20 20 30 0 0 50 30 10
2017 HS 16 10 27 24 18 0 5 44 27 22
2017 HS-07 17 8 33 25 17 0 0 42 25 12
2011 HS 17 28 25 22 8 0 0 31 44 36
2011 HS-03 9 27 27 36 0 0 0 36 36 11
2011 HS-07 21 21 29 14 14 0 0 29 43 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 3 10 29 29 19 6 3 54 14 31
2019 HS-07 9 9 18 27 27 0 9 60 20 11
2018 HS 6 11 17 28 28 6 6 63 19 18
2017 HS 5 18 22 36 14 0 5 53 24 20
2017 HS-07 9 18 36 27 9 0 0 36 27 11
2011 HS 0 17 39 36 8 0 0 44 17 36
2011 HS-03 0 9 27 64 0 0 0 64 9 11
2011 HS-07 0 21 29 36 14 0 0 50 21 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 19 29 6 16 3 3 24 45 31
2019 HS-07 36 27 9 0 18 0 9 20 70 11
2018 HS 11 22 44 11 11 0 0 22 33 18
2017 HS 19 27 24 15 15 0 0 31 46 21
2017 HS-07 27 36 18 0 18 0 0 18 64 11
2011 HS 6 33 33 14 14 0 0 28 39 36
2011 HS-03 0 36 36 18 9 0 0 27 36 11
2011 HS-07 14 36 7 21 21 0 0 43 50 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 16 39 6 13 3 3 21 38 31
2019 HS-07 18 9 45 0 27 0 0 27 27 11
2018 HS 22 17 22 22 6 11 0 31 44 18
2017 HS 13 27 23 13 24 0 0 37 40 22
2017 HS-07 17 33 25 8 17 0 0 25 50 12
2011 HS 9 20 20 34 9 3 6 47 31 35
2011 HS-03 0 18 27 36 0 0 18 44 22 11
2011 HS-07 23 8 8 38 23 0 0 62 31 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 10 29 19 13 6 3 36 32 31
2019 HS-07 18 18 9 9 27 9 9 44 44 11
2018 HS 6 29 24 18 12 12 0 33 40 17
2017 HS 19 8 35 18 15 0 5 34 29 22
2017 HS-07 33 0 33 17 17 0 0 33 33 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 13 32 16 19 3 0 37 30 31
2019 HS-07 27 18 18 9 27 0 0 36 45 11
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 77 6 6 0 0 0 10 93 0 31
2019 HS-07 91 0 9 0 0 0 0 91 0 11
2017 HS 73 15 10 0 0 0 3 90 0 22
2017 HS-07 75 17 8 0 0 0 0 92 0 12
2011 HS 72 11 6 0 6 0 6 88 6 36
2011 HS-03 82 9 0 0 0 0 9 100 0 11
2011 HS-07 71 0 14 0 14 0 0 71 14 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 39 16 13 10 3 0 60 23 31
2019 HS-07 45 18 9 18 9 0 0 64 27 11
2018 HS 15 35 15 10 25 0 0 50 35 20
2018 HS-07 9 45 18 9 18 0 0 55 27 11
2017 HS 5 13 19 24 35 0 3 18 62 22
2017 HS-07 0 17 8 25 50 0 0 17 75 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 42 10 16 10 0 0 65 26 31
2019 HS-07 27 36 9 18 9 0 0 64 27 11
2018 HS 30 20 10 25 15 0 0 50 40 20
2018 HS-07 18 27 18 18 18 0 0 45 36 11
2017 HS 18 8 10 34 31 0 0 26 65 22
2017 HS-07 8 8 8 33 42 0 0 17 75 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 52 10 6 13 0 0 71 19 31
2019 HS-07 36 18 18 9 18 0 0 55 27 11
2018 HS 35 30 20 5 10 0 0 65 15 20
2018 HS-07 18 45 18 0 18 0 0 64 18 11
2017 HS 8 27 19 19 26 0 0 35 45 22
2017 HS-07 0 25 17 25 33 0 0 25 58 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 45 16 0 10 0 0 74 10 31
2019 HS-07 36 27 27 0 9 0 0 64 9 11
2018 HS 30 45 10 5 10 0 0 75 15 20
2018 HS-07 27 36 18 0 18 0 0 64 18 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 55 23 3 6 3 0 10 86 11 31
2019 HS-07 64 18 0 9 0 0 9 90 10 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 47 33 7 3 3 7 0 86 7 30
2019 HS-07 64 27 9 0 0 0 0 91 0 11
2018 HS 45 15 0 15 20 5 0 63 37 20
2018 HS-07 55 18 0 9 18 0 0 73 27 11
2017 HS 13 29 21 23 15 0 0 42 37 22
2017 HS-07 0 33 8 33 25 0 0 33 58 12
2011 HS 31 31 28 8 0 0 3 63 9 36
2011 HS-03 45 18 27 9 0 0 0 64 9 11
2011 HS-07 29 43 21 7 0 0 0 71 7 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 52 23 6 6 10 3 0 77 17 31
2019 HS-07 64 27 0 0 9 0 0 91 9 11
2018 HS 35 25 10 15 15 0 0 60 30 20
2018 HS-07 45 18 18 0 18 0 0 64 18 11
2017 HS 18 15 19 10 35 0 3 33 47 22
2017 HS-07 0 17 17 17 50 0 0 17 67 12
2011 HS 33 25 22 17 3 0 0 58 19 36
2011 HS-03 55 18 18 9 0 0 0 73 9 11
2011 HS-07 29 29 7 29 7 0 0 57 36 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 45 29 13 3 10 0 0 74 13 31
2019 HS-07 64 27 0 0 9 0 0 91 9 11
2018 HS 40 30 10 5 15 0 0 70 20 20
2018 HS-07 55 18 9 0 18 0 0 73 18 11
2017 HS 13 23 32 13 19 0 0 35 32 22
2017 HS-07 0 17 33 17 33 0 0 17 50 12
2011 HS 33 22 19 17 6 0 3 57 23 36
2011 HS-03 45 27 18 9 0 0 0 73 9 11
2011 HS-07 29 21 14 21 14 0 0 50 36 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 71 19 0 0 0 0 10 100 0 31
2019 HS-07 73 18 0 0 0 0 9 100 0 11
2017 HS 71 19 5 0 0 0 5 95 0 21
2017 HS-07 73 18 0 0 0 0 9 100 0 11
2011 HS 69 19 6 0 6 0 0 89 6 36
2011 HS-03 91 9 0 0 0 0 0 100 0 11
2011 HS-07 64 7 14 0 14 0 0 71 14 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 26 10 6 3 0 16 77 12 31
2019 HS-07 55 18 9 0 0 0 18 89 0 11
2017 HS 15 27 10 27 10 0 10 47 41 21
2017 HS-07 0 36 9 27 18 0 9 40 50 11
2011 HS 39 28 8 17 6 0 3 69 23 36
2011 HS-03 64 18 0 9 0 0 9 90 10 11
2011 HS-07 29 29 14 21 7 0 0 57 29 14

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 61 26 3 0 10 0 0 87 10 31
2019 HS-07 82 9 0 0 9 0 0 91 9 11
2018 HS 50 25 5 10 10 0 0 75 20 20
2018 HS-07 64 18 0 9 9 0 0 82 18 11
2017 HS 19 20 19 13 29 0 0 39 42 21
2017 HS-07 0 18 18 18 45 0 0 18 64 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 52 32 3 6 6 0 0 84 13 31
2019 HS-07 73 18 0 9 0 0 0 91 9 11
2018 HS 55 20 0 15 10 0 0 75 25 20
2018 HS-07 64 18 0 9 9 0 0 82 18 11
2017 HS 19 10 34 8 29 0 0 29 37 21
2017 HS-07 0 18 27 9 45 0 0 18 55 11
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 16 13 10 6 13 3 65 19 31
2019 HS-07 45 18 0 18 0 9 9 78 22 11
2018 HS 37 16 16 11 16 5 0 56 28 19
2018 HS-07 50 10 10 0 20 10 0 67 22 10
2017 HS 13 32 18 10 23 5 0 47 34 22
2017 HS-07 0 33 17 8 33 8 0 36 45 12
2011 HS 19 19 28 14 17 3 0 40 31 36
2011 HS-03 18 36 27 9 9 0 0 55 18 11
2011 HS-07 29 7 21 21 21 0 0 36 43 14

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 32 13 13 6 10 0 64 21 31
2019 HS-07 27 36 9 18 0 9 0 70 20 11
2018 HS 32 16 5 11 32 5 0 50 44 19
2018 HS-07 40 20 0 0 30 10 0 67 33 10
2017 HS 13 42 0 18 23 5 0 58 42 22
2017 HS-07 0 50 0 8 33 8 0 55 45 12
2011 HS 25 33 8 19 14 0 0 58 33 36
2011 HS-03 18 55 0 27 0 0 0 73 27 11
2011 HS-07 36 7 7 21 29 0 0 43 50 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 27 23 3 10 13 0 58 15 30
2019 HS-07 27 36 18 9 0 9 0 70 10 11
2018 HS 26 11 21 5 32 5 0 39 39 19
2018 HS-07 30 10 20 0 30 10 0 44 33 10
2017 HS 10 32 8 18 27 5 0 44 47 22
2017 HS-07 0 33 8 8 42 8 0 36 55 12
2011 HS 9 51 11 17 11 0 0 60 29 35
2011 HS-03 0 73 0 27 0 0 0 73 27 11
2011 HS-07 15 46 0 23 15 0 0 62 38 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 29 16 16 10 6 0 55 28 31
2019 HS-07 27 36 9 18 0 9 0 70 20 11
2018 HS 32 16 11 11 26 5 0 50 39 19
2018 HS-07 40 10 0 10 30 10 0 56 44 10
2017 HS 10 21 15 23 27 5 0 32 53 22
2017 HS-07 0 25 17 8 42 8 0 27 55 12
2011 HS 18 32 15 15 21 0 0 50 35 34
2011 HS-03 27 36 18 18 0 0 0 64 18 11
2011 HS-07 15 23 0 15 46 0 0 38 62 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 19 3 3 6 35 6 78 17 31
2019 HS-07 18 18 0 0 9 45 9 80 20 11
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 19 52 10 6 10 3 0 73 17 31
2019 HS-07 36 45 9 0 9 0 0 82 9 11
2018 HS 30 45 0 5 20 0 0 75 25 20
2018 HS-07 27 45 0 9 18 0 0 73 27 11
2017 HS 8 37 15 23 18 0 0 45 40 22
2017 HS-07 0 42 17 17 25 0 0 42 42 12
2011 HS 19 36 25 11 6 3 0 57 17 36
2011 HS-03 55 27 18 0 0 0 0 82 0 11
2011 HS-07 7 36 21 21 14 0 0 43 36 14

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 35 19 23 6 3 0 50 30 31
2019 HS-07 18 55 0 27 0 0 0 73 27 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 39 10 6 10 3 0 73 17 31
2019 HS-07 45 45 0 9 0 0 0 91 9 11
2018 HS 40 30 5 10 15 0 0 70 25 20
2018 HS-07 45 18 9 9 18 0 0 64 27 11
2017 HS 23 57 8 5 8 0 0 79 13 22
2017 HS-07 25 58 8 0 8 0 0 83 8 12
2011 HS 22 47 8 14 8 0 0 69 22 36
2011 HS-03 45 45 0 9 0 0 0 91 9 11
2011 HS-07 7 43 14 21 14 0 0 50 36 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 42 16 10 6 3 0 67 17 31
2019 HS-07 36 36 18 9 0 0 0 73 9 11
2018 HS 30 40 10 0 20 0 0 70 20 20
2018 HS-07 27 55 0 0 18 0 0 82 18 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 29 23 10 10 13 0 52 22 31
2019 HS-07 45 27 9 9 0 9 0 80 10 11
2018 HS 30 30 15 10 15 0 0 60 25 20
2018 HS-07 27 36 18 0 18 0 0 64 18 11
2017 HS 10 27 11 15 32 5 0 39 49 22
2017 HS-07 17 17 8 8 50 0 0 33 58 12
2011 HS 17 25 14 17 17 6 6 47 38 36
2011 HS-03 18 36 9 18 0 18 0 67 22 11
2011 HS-07 21 14 7 14 43 0 0 36 57 14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 26 16 3 10 10 0 68 14 31
2019 HS-07 64 18 9 9 0 0 0 82 9 11
2018 HS 25 45 0 10 15 5 0 74 26 20
2018 HS-07 36 36 0 9 18 0 0 73 27 11
2017 HS 23 34 18 10 13 3 0 58 23 22
2017 HS-07 8 42 17 17 17 0 0 50 33 12
2011 HS 33 33 22 3 8 0 0 67 11 36
2011 HS-03 64 27 9 0 0 0 0 91 0 11
2011 HS-07 21 43 14 0 21 0 0 64 21 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 10 32 13 13 19 10 3 48 37 31
2019 HS-07 27 27 0 18 18 9 0 60 40 11
2018 HS 20 20 10 10 30 10 0 44 44 20
2018 HS-07 27 18 9 9 27 9 0 50 40 11
2017 HS 8 10 19 27 31 0 5 19 61 22
2017 HS-07 0 17 8 42 33 0 0 17 75 12
2011 HS 17 17 17 17 19 0 14 39 42 36
2011 HS-03 27 18 18 18 0 0 18 56 22 11
2011 HS-07 14 14 14 14 43 0 0 29 57 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 29 29 3 0 0 6 66 3 31
2019 HS-07 45 45 9 0 0 0 0 91 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 48 10 10 0 6 0 26 78 9 31
2019 HS-07 64 9 0 0 0 0 27 100 0 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 29 19 6 6 0 3 67 13 31
2019 HS-07 64 18 18 0 0 0 0 82 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 37 17 27 3 7 3 7 59 11 30
2019 HS-07 64 9 18 0 0 9 0 80 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 13 23 17 10 3 3 46 29 30
2019 HS-07 50 10 20 10 0 10 0 67 11 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 37 17 20 7 7 0 13 62 15 30
2019 HS-07 36 18 9 9 18 0 9 60 30 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 60 20 0 10 3 0 7 86 14 30
2019 HS-07 64 18 0 18 0 0 0 82 18 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 60 10 13 3 3 0 10 78 7 30
2019 HS-07 64 9 0 9 0 0 18 89 11 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 45 10 13 3 3 3 72 17 31
2019 HS-07 45 27 9 9 0 9 0 80 10 11
2018 HS 35 35 10 10 10 0 0 70 20 20
2018 HS-07 45 27 0 9 18 0 0 73 27 11
2017 HS 13 32 18 23 15 0 0 45 37 22
2017 HS-07 0 33 17 25 25 0 0 33 50 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 35 6 13 6 3 0 73 20 31
2019 HS-07 55 9 9 9 9 9 0 70 20 11
2018 HS 45 40 10 5 0 0 0 85 5 20
2018 HS-07 45 36 9 9 0 0 0 82 9 11
2017 HS 18 37 18 23 5 0 0 55 27 22
2017 HS-07 8 33 17 33 8 0 0 42 42 12
2011 HS 31 31 26 9 3 0 0 63 11 35
2011 HS-03 45 27 18 9 0 0 0 73 9 11
2011 HS-07 31 31 23 8 8 0 0 62 15 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 39 16 13 0 0 3 70 13 31
2019 HS-07 45 18 27 9 0 0 0 64 9 11
2018 HS 35 40 20 5 0 0 0 75 5 20
2018 HS-07 27 36 27 9 0 0 0 64 9 11
2017 HS 27 40 19 8 5 0 0 68 13 22
2017 HS-07 25 33 25 8 8 0 0 58 17 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 42 13 3 6 0 0 77 10 31
2019 HS-07 55 36 0 9 0 0 0 91 9 11
2018 HS 50 25 10 5 10 0 0 75 15 20
2018 HS-07 64 18 0 0 18 0 0 82 18 11
2017 HS 23 37 11 19 10 0 0 60 29 22
2017 HS-07 8 50 0 25 17 0 0 58 42 12
2011 HS 43 34 14 9 0 0 0 77 9 35
2011 HS-03 64 36 0 0 0 0 0 100 0 11
2011 HS-07 46 23 8 23 0 0 0 69 23 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 39 13 13 3 0 0 71 16 31
2019 HS-07 55 27 0 18 0 0 0 82 18 11
2018 HS 40 35 0 5 20 0 0 75 25 20
2018 HS-07 45 36 0 9 9 0 0 82 18 11
2017 HS 27 18 10 23 23 0 0 45 45 22
2017 HS-07 17 17 8 25 33 0 0 33 58 12
2011 HS 31 39 17 8 6 0 0 69 14 36
2011 HS-03 36 45 18 0 0 0 0 82 0 11
2011 HS-07 36 29 7 21 7 0 0 64 29 14

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 45 16 6 3 0 0 74 10 31
2019 HS-07 45 36 9 9 0 0 0 82 9 11
2018 HS 45 35 0 10 10 0 0 80 20 20
2018 HS-07 55 27 0 0 18 0 0 82 18 11
2017 HS 23 18 19 23 18 0 0 40 40 22
2017 HS-07 8 17 17 33 25 0 0 25 58 12
2011 HS 35 32 18 6 9 0 0 68 15 34
2011 HS-03 45 36 18 0 0 0 0 82 0 11
2011 HS-07 36 29 7 14 14 0 0 64 29 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 35 16 3 6 3 3 72 10 31
2019 HS-07 55 27 9 0 0 9 0 90 0 11
2018 HS 40 20 20 5 15 0 0 60 20 20
2018 HS-07 55 27 9 0 9 0 0 82 9 11
2017 HS 31 15 23 10 23 0 0 45 32 22
2017 HS-07 25 17 17 8 33 0 0 42 42 12
2011 HS 28 36 19 3 8 6 0 68 12 36
2011 HS-03 36 27 18 9 0 9 0 70 10 11
2011 HS-07 21 43 14 0 21 0 0 64 21 14
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 HS 16 68 16 31
2019 HS-07 0 91 9 11
2018 HS 10 45 45 20
2018 HS-07 0 55 45 11
2017 HS 18 57 26 22
2017 HS-07 25 50 25 12
2011 HS 17 61 22 36
2011 HS-03 0 64 36 11
2011 HS-07 14 71 14 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 48 6 10 3 3 6 79 14 31
2019 HS-07 36 45 0 9 0 0 9 90 10 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 55 19 3 6 3 3 10 85 11 31
2019 HS-07 82 0 0 9 0 0 9 90 10 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 35 65 31

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 11

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 55 45 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 45 55 11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 55 45 11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 55 45 11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 55 45 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 55 45 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 45 55 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 45 55 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 39 61 31

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 10 27 23 13 13 13 0 42 31 30
2019 HS-07 27 18 18 9 18 9 0 50 30 11
2018 HS 5 32 21 11 11 21 0 47 27 19
2018 HS-07 0 27 27 0 18 27 0 38 25 11
2017 HS 8 13 15 19 27 13 5 25 57 22
2017 HS-07 0 8 17 17 42 8 8 10 70 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 35 23 13 6 0 0 58 19 31
2019 HS-07 36 18 27 18 0 0 0 55 18 11
2018 HS 26 26 21 11 11 5 0 56 22 19
2018 HS-07 27 18 27 0 18 9 0 50 20 11
2017 HS 8 18 23 24 23 0 5 27 49 22
2017 HS-07 0 8 17 33 33 0 8 9 73 12
2011 HS 22 36 17 8 6 11 0 66 16 36
2011 HS-03 36 36 9 0 0 18 0 89 0 11
2011 HS-07 21 36 21 7 14 0 0 57 21 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 16 84 31

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 39 19 13 0 10 6 62 15 31
2019 HS-07 18 27 18 18 0 0 18 56 22 11
2018 HS 20 25 20 0 5 25 5 64 7 20
2018 HS-07 18 9 27 0 9 27 9 43 14 11
2017 HS 8 15 32 5 8 18 15 33 19 22
2017 HS-07 0 17 25 8 8 25 17 29 29 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 52 16 3 0 3 0 80 3 31
2019 HS-07 45 36 9 9 0 0 0 82 9 11
2018 HS 32 42 16 0 5 5 0 78 6 19
2018 HS-07 40 20 20 0 10 10 0 67 11 10
2017 HS 13 31 24 5 13 10 5 51 21 22
2017 HS-07 8 25 17 8 17 17 8 44 33 12
2011 HS 28 39 8 11 3 11 0 75 16 36
2011 HS-03 45 9 9 9 0 27 0 75 13 11
2011 HS-07 29 50 7 7 7 0 0 79 14 14
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 10 32 6 39 0 0 23 45 31
2019 HS-07 0 27 27 9 36 0 0 27 45 11
2018 HS 5 5 25 20 40 5 0 11 63 20
2018 HS-07 9 0 45 18 27 0 0 9 45 11
2017 HS 10 18 13 16 44 0 0 27 60 22
2017 HS-07 8 25 8 17 42 0 0 33 58 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 23 19 26 16 0 0 39 42 31
2019 HS-07 9 36 27 27 0 0 0 45 27 11
2018 HS 15 20 30 15 20 0 0 35 35 20
2018 HS-07 18 9 36 27 9 0 0 27 36 11
2017 HS 10 14 19 29 27 0 0 24 57 22
2017 HS-07 8 8 17 33 33 0 0 17 67 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 29 26 13 6 0 0 55 19 31
2019 HS-07 27 45 27 0 0 0 0 73 0 11
2018 HS 45 25 0 20 5 5 0 74 26 20
2018 HS-07 55 18 0 27 0 0 0 73 27 11
2017 HS 19 26 29 8 15 3 0 47 23 22
2017 HS-07 25 33 8 8 25 0 0 58 33 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 7 23 27 30 13 0 0 30 43 30
2019 HS-07 0 18 36 45 0 0 0 18 45 11
2018 HS 20 5 25 20 30 0 0 25 50 20
2018 HS-07 9 0 36 36 18 0 0 9 55 11
2017 HS 10 3 15 23 50 0 0 13 73 22
2017 HS-07 8 0 8 25 58 0 0 8 83 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 32 13 10 10 0 3 67 20 31
2019 HS-07 36 36 18 9 0 0 0 73 9 11
2018 HS 35 25 15 20 5 0 0 60 25 20
2018 HS-07 27 27 18 27 0 0 0 55 27 11
2017 HS 37 31 15 0 15 0 3 70 15 22
2017 HS-07 25 33 17 0 25 0 0 58 25 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 30 33 23 7 7 0 0 63 13 30
2019 HS-07 36 45 18 0 0 0 0 82 0 11
2018 HS 25 50 10 15 0 0 0 75 15 20
2018 HS-07 18 64 9 9 0 0 0 82 9 11
2017 HS 24 35 31 5 5 0 0 60 10 22
2017 HS-07 33 25 25 8 8 0 0 58 17 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 23 42 16 13 6 0 0 65 19 31
2019 HS-07 27 45 18 0 9 0 0 73 9 11
2018 HS 25 35 20 15 5 0 0 60 20 20
2018 HS-07 36 27 18 9 9 0 0 64 18 11
2017 HS 23 29 26 10 13 0 0 52 23 22
2017 HS-07 17 42 17 8 17 0 0 58 25 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 26 26 13 6 0 0 55 19 31
2019 HS-07 45 18 27 9 0 0 0 64 9 11
2018 HS 20 35 5 35 5 0 0 55 40 20
2018 HS-07 27 27 9 27 9 0 0 55 36 11
2017 HS 27 10 40 10 13 0 0 37 23 22
2017 HS-07 25 0 50 8 17 0 0 25 25 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 33 17 10 7 0 0 67 17 30
2019 HS-07 55 27 9 9 0 0 0 82 9 11
2018 HS 30 25 20 15 5 5 0 58 21 20
2018 HS-07 18 27 36 18 0 0 0 45 18 11
2017 HS 24 23 26 18 10 0 0 47 27 22
2017 HS-07 17 25 25 17 17 0 0 42 33 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 45 23 13 13 6 0 0 68 19 31
2019 HS-07 55 27 9 9 0 0 0 82 9 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 23 30 7 7 0 0 57 13 30
2019 HS-07 45 27 18 9 0 0 0 73 9 11
2018 HS 30 45 10 0 15 0 0 75 15 20
2018 HS-07 27 45 9 0 18 0 0 73 18 11
2017 HS 37 23 8 13 10 5 5 66 25 22
2017 HS-07 33 17 8 8 17 8 8 60 30 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 10 26 26 10 0 0 39 35 31
2019 HS-07 45 0 18 36 0 0 0 45 36 11
2018 HS 35 25 25 5 10 0 0 60 15 20
2018 HS-07 36 9 36 9 9 0 0 45 18 11
2017 HS 18 19 42 16 5 0 0 37 21 22
2017 HS-07 17 17 42 17 8 0 0 33 25 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 55 10 19 6 3 0 6 69 10 31
2019 HS-07 64 0 18 9 0 0 9 70 10 11
2018 HS 70 10 10 5 5 0 0 80 10 20
2018 HS-07 64 9 9 9 9 0 0 73 18 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 42 35 6 6 10 0 0 77 16 31
2019 HS-07 55 27 9 9 0 0 0 82 9 11
2018 HS 70 15 5 0 5 5 0 89 5 20
2018 HS-07 64 18 0 0 9 9 0 90 10 11
2017 HS 45 13 15 8 19 0 0 58 27 22
2017 HS-07 42 8 8 8 33 0 0 50 42 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 23 19 10 10 0 0 61 19 31
2019 HS-07 45 27 9 18 0 0 0 73 18 11
2018 HS 40 30 15 15 0 0 0 70 15 20
2018 HS-07 36 27 18 18 0 0 0 64 18 11
2017 HS 26 27 34 3 10 0 0 53 13 22
2017 HS-07 8 42 33 0 17 0 0 50 17 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 68 10 6 6 10 0 0 77 16 31
2019 HS-07 73 9 9 9 0 0 0 82 9 11
2018 HS 55 15 5 5 20 0 0 70 25 20
2018 HS-07 64 18 0 0 18 0 0 82 18 11
2017 HS 32 21 19 10 18 0 0 53 27 22
2017 HS-07 25 17 17 17 25 0 0 42 42 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 52 13 6 6 0 0 23 83 8 31
2019 HS-07 36 0 9 18 0 0 36 57 29 11
2018 HS 47 11 5 0 0 0 37 92 0 19
2018 HS-07 55 9 9 0 0 0 27 88 0 11
2017 HS 31 18 15 0 0 0 37 77 0 22
2017 HS-07 25 8 25 0 0 0 42 57 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 61 19 0 6 3 0 10 89 11 31
2019 HS-07 64 9 0 9 0 0 18 89 11 11
2018 HS 50 15 20 0 5 0 10 72 6 20
2018 HS-07 55 9 27 0 9 0 0 64 9 11
2017 HS 60 10 18 8 0 0 5 73 8 22
2017 HS-07 58 8 17 8 0 0 8 73 9 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 29 6 0 23 0 3 70 23 31
2019 HS-07 27 27 9 0 27 0 9 60 30 11
2018 HS 30 35 5 0 20 0 10 72 22 20
2018 HS-07 36 45 0 0 18 0 0 82 18 11
2017 HS 57 15 8 3 18 0 0 71 21 22
2017 HS-07 67 17 8 0 8 0 0 83 8 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 50 27 20 0 0 0 3 79 0 30
2019 HS-07 55 27 9 0 0 0 9 90 0 11
2018 HS 50 45 5 0 0 0 0 95 0 20
2018 HS-07 55 36 9 0 0 0 0 91 0 11
2017 HS 55 35 10 0 0 0 0 90 0 22
2017 HS-07 50 33 17 0 0 0 0 83 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 37 33 7 10 0 0 50 17 30
2019 HS-07 9 55 36 0 0 0 0 64 0 11
2018 HS 10 35 30 15 10 0 0 45 25 20
2018 HS-07 9 36 27 18 9 0 0 45 27 11
2017 HS 5 19 44 13 19 0 0 24 32 22
2017 HS-07 8 0 50 8 33 0 0 8 42 12

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 13 27 40 17 3 0 0 20 40 30
2019 HS-07 9 36 36 18 0 0 0 18 45 11
2018 HS 5 25 50 10 10 0 0 20 30 20
2018 HS-07 0 36 45 18 0 0 0 18 36 11
2017 HS 10 31 42 8 5 0 3 14 42 21
2017 HS-07 17 42 33 8 0 0 0 8 58 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 29 45 10 13 0 3 0 77 13 31
2019 HS-07 45 45 0 9 0 0 0 91 9 11
2018 HS 20 40 15 15 10 0 0 60 25 20
2018 HS-07 9 55 9 18 9 0 0 64 27 11
2017 HS 19 35 5 10 26 5 0 58 37 22
2017 HS-07 25 33 0 8 25 8 0 64 36 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 3 39 16 26 16 0 0 42 42 31
2019 HS-07 9 45 9 27 9 0 0 55 36 11
2018 HS 10 30 20 10 30 0 0 40 40 20
2018 HS-07 0 36 27 9 27 0 0 36 36 11
2017 HS 0 31 15 23 32 0 0 31 55 22
2017 HS-07 0 17 25 17 42 0 0 17 58 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 16 84 31
2019 HS-07 18 82 11
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 16 10 42 10 23 0 0 16 84 31
2019 HS-07 9 18 36 9 27 0 0 9 91 11
2018 HS 5 21 21 16 37 0 0 5 95 19
2018 HS-07 10 40 20 10 20 0 0 10 90 10
2017 HS 18 15 3 26 29 5 5 20 80 22
2017 HS-07 17 25 0 17 25 8 8 20 80 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 77 23 26
2019 HS-07 100 0 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 HS 32 68 25
2019 HS-07 30 70 10
2018 HS 22 78 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 4 31 23 19 19 0 4 36 40 26
2019 HS-07 0 50 20 10 20 0 0 50 30 10
2018 HS 17 17 22 11 22 11 0 38 38 18
2017 HS 11 13 18 7 38 0 13 28 51 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 0 24 32 12 28 0 4 25 42 25
2019 HS-07 0 40 30 0 30 0 0 40 30 10
2018 HS 6 6 33 11 33 6 6 13 50 18
2017 HS 4 13 18 18 34 0 13 20 59 16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 37 20 20 20 3 0 0 57 23 30
2019 HS-07 36 36 9 18 0 0 0 73 18 11
2018 HS 25 25 15 15 10 5 5 56 28 20
2018 HS-07 27 27 27 9 0 9 0 60 10 11
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