2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	46	7	13	4	1	0	76	17	379
2019	GL-07	33	38	5	18	7	0	0	71	25	85
2019	GL-08	41	36	5	18	0	0	0	77	18	44
2019	GL-09	28	57	7	3	4	1	0	86	7	75
2019	GL-10	26	53	2	19	0	0	0	79	19	47
2019	GL-11	26	47	10	11	4	1	0	74	16	70
2019	GL-13	21	53	5	21	0	0	0	74	21	19
2017	GL	21	53	7	14	5	0	0	74	19	383
2017	GL-07	23	56	3	15	3	0	0	79	18	71
2017	GL-08	20	49	8	20	2	0	2	70	22	51
2017	GL-09	22	52	8	11	7	0	0	74	18	99
2017	GL-10	17	55	10	15	3	0	0	72	18	60
2017	GL-11	21	54	8	11	5	0	0	75	16	61
2017	GL-13	20	60	7	7	7	0	0	80	13	15
2014	GL	18	50	9	16	7	0	0	68	23	429
2014	GL-06	34	42	3	10	10	0	0	76	21	29
2014	GL-07	20	47	11	17	4	2	0	69	21	55
2014	GL-08	18	54	5	16	5	0	0	73	22	55
2014	GL-09	18	51	8	13	8	0	1	70	22	107
2014	GL-10	11	54	11	20	5	0	0	65	25	65
2014	GL-11	13	51	10	19	7	0	0	64	26	68
2014	GL-13	16	37	26	21	0	0	0	53	21	19
2011	GL	28	52	6	10	4	0	0	80	14	494
2011	GL-06	28	38	10	13	10	0	0	67	23	39
2011	GL-07	35	52	2	9	2	0	0	87	11	46
2011	GL-08	26	62	6	4	2	0	0	87	6	94
2011	GL-09	30	47	6	13	4	0	0	77	17	102
2011	GL-10	25	52	6	13	4	0	0	77	17	77
2011	GL-11	25	55	6	12	3	0	0	80	14	69
2011	GL-12	41	41	6	6	6	0	0	82	12	17
2011	GL-13	20	60	10	10	0	0	0	80	10	20
2008	GL	24	56	5	11	4	0	0	80	15	375
2008	GL-06	29	57	4	7	4	0	0	86	11	28
2008	GL-07	20	60	2	13	4	0	0	80	18	45
2008	GL-08	26	49	10	8	7	0	0	75	15	61
2008	GL-09	21	60	3	13	3	0	0	81	16	67
2008	GL-10	28	52	3	11	5	0	0	80	16	61
2008	GL-11	30	49	5	14	2	0	0	79	16	43
2008	GL-12	10	60	10	10	10	0	0	70	20	10
2008	GL-13	16	74	5	5	0	0	0	89	5	19

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	70	19	6	2	1	1	2	91	3	379
2019	GL-07	77	10	5	5	1	0	2	89	6	86
2019	GL-08	73	20	5	0	2	0	0	93	2	44
2019	GL-09	78	18	3	0	0	1	0	97	0	74
2019	GL-10	55	23	13	6	0	0	2	80	7	47
2019	GL-11	60	27	7	0	3	1	1	90	3	70
2019	GL-13	84	11	0	0	0	0	5	100	0	19
2017	GL	66	23	5	3	2	0	1	91	4	381
2017	GL-07	79	13	6	1	0	1	0	93	1	70
2017	GL-08	57	31	6	4	0	0	2	90	4	51
2017	GL-09	72	23	3	0	1	0	1	96	1	99
2017	GL-10	58	23	8	5	3	0	2	83	8	60
2017	GL-11	63	23	7	2	5	0	0	87	7	60
2017	GL-13	53	33	0	7	0	0	7	93	7	15
2014	GL	67	24	5	1	1	0	1	93	3	429
2014	GL-06	93	7	0	0	0	0	0	100	0	29
2014	GL-07	69	26	2	2	0	2	0	96	2	55
2014	GL-08	58	29	7	2	0	0	4	91	2	55
2014	GL-09	69	22	5	0	2	0	2	93	2	107
2014	GL-10	54	29	8	5	3	0	2	84	8	65
2014	GL-11	65	29	4	0	1	0	0	94	1	68
2014	GL-13	84	16	0	0	0	0	0	100	0	19
2011	GL	75	19	3	1	1	0	1	95	2	494
2011	GL-06	85	13	3	0	0	0	0	97	0	39
2011	GL-07	76	15	4	2	2	0	0	91	4	46
2011	GL-08	77	15	3	2	1	1	1	93	3	94
2011	GL-09	76	20	2	0	0	0	2	98	0	102
2011	GL-10	61	34	1	1	3	0	0	95	4	77
2011	GL-11	78	16	1	1	0	0	3	97	1	69
2011	GL-12	76	12	0	6	6	0	0	88	12	17
2011	GL-13	75	20	5	0	0	0	0	95	0	20
2008	GL	79	16	3	1	1	0	1	96	2	374
2008	GL-06	86	7	4	0	0	0	4	96	0	28
2008	GL-07	86	9	2	0	2	0	0	95	2	44
2008	GL-08	77	16	5	0	0	0	2	95	0	61
2008	GL-09	85	13	0	0	1	0	0	99	1	67
2008	GL-10	75	16	3	3	2	0	0	92	5	61
2008	GL-11	84	14	0	0	0	0	2	100	0	43
2008	GL-12	70	20	0	0	10	0	0	90	10	10
2008	GL-13	63	32	0	0	0	0	5	100	0	19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	36	8	12	6	1	0	74	17	380
2019	GL-07	43	36	7	5	9	0	0	79	14	86
2019	GL-08	43	32	5	14	7	0	0	75	20	44
2019	GL-09	37	37	5	16	3	1	0	76	19	75
2019	GL-10	28	36	13	15	9	0	0	64	23	47
2019	GL-11	40	33	13	10	3	1	0	74	13	70
2019	GL-13	37	37	5	16	5	0	0	74	21	19
2017	GL	32	38	9	12	9	0	0	70	21	383
2017	GL-07	32	37	11	14	6	0	0	69	20	71
2017	GL-08	33	35	8	16	8	0	0	69	24	51
2017	GL-09	35	33	13	6	12	0	0	69	18	99
2017	GL-10	27	35	8	22	8	0	0	62	30	60
2017	GL-11	23	47	8	13	8	0	0	70	21	61
2017	GL-13	53	47	0	0	0	0	0	100	0	15
2014	GL	34	37	6	13	9	0	0	72	22	427
2014	GL-06	58	21	3	7	10	0	0	79	17	29
2014	GL-07	31	36	5	16	9	2	0	69	26	55
2014	GL-08	38	36	4	16	4	2	0	76	20	55
2014	GL-09	35	38	7	8	12	0	0	73	21	106
2014	GL-10	28	49	2	12	9	0	0	77	22	65
2014	GL-11	26	34	10	19	11	0	0	60	30	68
2014	GL-13	53	37	5	5	0	0	0	89	5	19
2011	GL	34	37	10	12	6	0	0	71	19	493
2011	GL-06	46	26	5	15	8	0	0	72	23	39
2011	GL-07	39	35	7	17	2	0	0	74	20	46
2011	GL-08	33	43	12	9	3	0	1	76	12	94
2011	GL-09	35	37	6	12	11	0	0	71	23	101
2011	GL-10	21	42	18	12	7	0	0	63	18	76
2011	GL-11	30	44	3	16	7	0	0	74	23	70
2011	GL-12	24	35	18	24	0	0	0	59	24	17
2011	GL-13	55	30	10	0	5	0	0	85	5	20

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	19	38	18	16	8	1	0	58	24	378
2019	GL-07	14	43	21	9	13	0	0	57	22	86
2019	GL-08	23	47	9	19	2	0	0	70	21	43
2019	GL-09	20	43	15	14	7	1	0	64	21	74
2019	GL-10	17	38	21	17	6	0	0	55	23	47
2019	GL-11	19	27	19	26	9	1	0	46	35	70
2019	GL-13	26	32	26	16	0	0	0	58	16	19
2018	GL	12	44	15	18	12	0	0	55	30	310
2018	GL-07	15	42	12	16	14	0	0	58	30	73
2018	GL-08	15	59	7	7	11	0	0	74	19	27
2018	GL-09	14	42	13	15	15	0	0	56	31	71
2018	GL-10	5	42	19	23	12	0	0	47	35	43
2018	GL-11	9	45	13	24	9	0	0	55	33	55
2018	GL-13	7	47	20	13	13	0	0	53	27	15
2017	GL	15	33	17	20	15	0	1	48	35	383
2017	GL-07	21	29	18	20	11	0	0	51	31	71
2017	GL-08	24	27	20	16	14	0	0	51	29	51
2017	GL-09	15	33	15	22	13	0	1	49	36	99
2017	GL-10	5	33	18	20	22	0	2	39	42	60
2017	GL-11	8	39	15	20	16	0	2	48	37	61
2017	GL-13	20	33	13	20	13	0	0	53	33	15
2014	GL	17	38	17	16	12	0	0	55	27	428
2014	GL-06	31	31	10	17	10	0	0	62	27	29
2014	GL-07	18	38	11	11	20	2	0	57	32	55
2014	GL-08	27	38	16	11	7	0	0	65	18	55
2014	GL-09	19	35	18	18	10	0	1	54	28	107
2014	GL-10	8	43	17	18	14	0	0	51	32	65
2014	GL-11	8	36	23	21	12	0	0	44	32	68
2014	GL-13	6	50	28	11	6	0	0	56	17	18
2011	GL	23	39	15	12	10	0	1	62	22	494
2011	GL-06	26	33	18	5	18	0	0	59	23	39
2011	GL-07	22	41	15	13	9	0	0	63	22	46
2011	GL-08	24	45	14	10	6	0	1	70	16	94
2011	GL-09	26	25	16	17	14	1	2	53	31	102
2011	GL-10	19	42	17	16	6	0	0	61	22	77
2011	GL-11	19	46	14	11	10	0	0	64	21	70
2011	GL-12	24	47	12	6	12	0	0	71	18	17
2011	GL-13	37	37	26	0	0	0	0	74	0	19
2008	GL	18	45	18	14	5	0	0	63	19	375
2008	GL-06	32	29	11	11	14	4	0	63	26	28
2008	GL-07	20	47	18	13	2	0	0	67	16	45
2008	GL-08	21	49	15	11	2	0	2	72	13	61
2008	GL-09	13	39	21	13	13	0	0	52	27	67
2008	GL-10	10	51	16	16	7	0	0	61	23	61
2008	GL-11	23	42	21	14	0	0	0	65	14	43
2008	GL-12	30	40	0	20	10	0	0	70	30	10
2008	GL-13	11	74	11	5	0	0	0	84	5	19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	34	39	13	8	6	1	74	13	380
2019	GL-07	35	43	9	6	7	0	78	13	86
2019	GL-08	39	41	9	7	5	0	80	11	44
2019	GL-09	36	37	11	9	5	1	74	15	75
2019	GL-10	32	32	26	9	2	0	64	11	47
2019	GL-11	26	41	19	9	4	1	68	13	70
2019	GL-13	42	47	5	5	0	0	89	5	19
2017	GL	29	40	11	11	8	0	70	19	381
2017	GL-07	35	37	7	14	7	0	72	21	71
2017	GL-08	22	41	14	14	10	0	63	24	51
2017	GL-09	31	40	12	10	6	0	72	16	99
2017	GL-10	20	46	15	10	8	0	66	19	59
2017	GL-11	27	48	8	8	8	0	75	17	60
2017	GL-13	53	27	7	13	0	0	80	13	15
2014	GL	29	45	10	11	5	0	74	16	429
2014	GL-06	34	49	10	7	0	0	83	7	29
2014	GL-07	29	40	11	9	11	0	69	20	55
2014	GL-08	31	49	7	9	4	0	80	13	55
2014	GL-09	35	38	10	10	7	0	73	17	107
2014	GL-10	23	46	9	18	3	0	69	22	65
2014	GL-11	25	47	15	11	3	0	72	14	68
2014	GL-13	32	58	5	5	0	0	89	5	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	32	16	8	6	1	1	70	14	379
2019	GL-07	38	34	12	7	9	0	0	72	16	86
2019	GL-08	39	32	9	18	2	0	0	70	20	44
2019	GL-09	37	32	17	5	5	3	0	71	11	75
2019	GL-10	40	28	21	6	4	0	0	68	11	47
2019	GL-11	31	33	19	9	4	1	3	67	13	70
2019	GL-13	26	42	0	21	11	0	0	68	32	19
2018	GL	30	38	16	7	8	0	0	68	15	311
2018	GL-07	32	36	21	4	8	0	0	67	12	73
2018	GL-08	26	30	30	11	4	0	0	56	15	27
2018	GL-09	31	40	14	6	8	0	1	72	14	72
2018	GL-10	26	44	16	9	5	0	0	70	14	43
2018	GL-11	24	44	9	11	13	0	0	67	24	55
2018	GL-13	20	40	7	13	20	0	0	60	33	15
2017	GL	31	38	18	7	5	1	0	69	13	382
2017	GL-07	34	33	22	4	6	1	0	67	10	71
2017	GL-08	28	37	22	10	2	2	0	66	12	51
2017	GL-09	36	34	14	7	7	0	1	71	14	99
2017	GL-10	23	40	20	8	7	2	0	64	15	60
2017	GL-11	37	38	15	7	3	0	0	75	10	60
2017	GL-13	7	67	7	13	7	0	0	73	20	15
2014	GL	28	36	19	11	4	1	1	65	16	429
2014	GL-06	41	28	14	14	0	3	0	71	14	29
2014	GL-07	27	36	15	15	7	0	0	63	22	55
2014	GL-08	22	34	26	18	0	0	0	56	18	55
2014	GL-09	31	42	17	4	4	1	2	75	8	107
2014	GL-10	22	45	17	8	9	0	0	66	17	65
2014	GL-11	24	34	22	16	1	1	1	59	18	68
2014	GL-13	32	21	37	11	0	0	0	53	11	19
2011	GL	33	40	15	7	4	0	0	74	11	494
2011	GL-06	34	37	11	11	8	0	0	71	18	38
2011	GL-07	28	41	22	7	2	0	0	70	9	46
2011	GL-08	30	38	23	4	3	0	1	69	8	94
2011	GL-09	39	37	8	9	6	1	0	77	15	102
2011	GL-10	31	43	13	10	3	0	0	74	13	77
2011	GL-11	33	43	11	7	6	0	0	76	13	70
2011	GL-12	18	65	12	0	6	0	0	82	6	17
2011	GL-13	40	50	5	5	0	0	0	90	5	20

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	37	12	5	4	1	78	10	380
2019	GL-07	40	37	10	3	9	0	77	13	86
2019	GL-08	55	34	9	2	0	0	89	2	44
2019	GL-09	44	39	7	5	4	1	84	9	75
2019	GL-10	40	32	19	6	2	0	72	9	47
2019	GL-11	33	39	17	7	3	1	72	10	70
2019	GL-13	42	37	16	5	0	0	79	5	19
2018	GL	32	43	14	8	3	0	75	11	310
2018	GL-07	30	41	16	11	1	0	71	12	73
2018	GL-08	59	33	4	0	4	0	93	4	27
2018	GL-09	31	44	13	10	3	0	75	13	72
2018	GL-10	29	45	17	7	2	0	74	10	42
2018	GL-11	25	53	9	9	4	0	78	13	55
2018	GL-13	27	27	33	13	0	0	53	13	15
2017	GL	33	45	11	6	5	0	78	11	382
2017	GL-07	42	37	10	4	7	0	79	11	71
2017	GL-08	31	53	6	8	2	0	84	10	51
2017	GL-09	40	30	15	6	8	0	71	14	99
2017	GL-10	20	53	13	7	7	0	73	13	60
2017	GL-11	32	52	12	5	0	0	83	5	60
2017	GL-13	27	53	13	7	0	0	80	7	15
2014	GL	33	44	10	7	5	0	77	13	429
2014	GL-06	41	45	7	7	0	0	86	7	29
2014	GL-07	35	43	4	9	7	2	79	17	55
2014	GL-08	33	47	7	9	4	0	80	13	55
2014	GL-09	36	41	12	5	6	1	77	10	107
2014	GL-10	34	51	8	5	3	0	85	8	65
2014	GL-11	26	50	10	7	7	0	75	15	68
2014	GL-13	21	37	11	32	0	0	58	32	19
2011	GL	40	43	8	6	3	0	84	9	493
2011	GL-06	26	50	11	8	5	0	76	13	38
2011	GL-07	41	41	7	11	0	0	83	11	46
2011	GL-08	45	40	8	6	1	0	85	8	93
2011	GL-09	45	34	10	4	7	0	79	11	102
2011	GL-10	30	60	4	4	3	0	90	6	77
2011	GL-11	43	40	11	3	3	0	83	6	70
2011	GL-12	53	29	6	12	0	0	82	12	17
2011	GL-13	25	55	5	15	0	0	80	15	20
2008	GL	40	44	9	5	2	0	84	8	372
2008	GL-06	50	29	11	4	7	0	79	11	28
2008	GL-07	48	39	5	7	2	0	86	9	44
2008	GL-08	47	45	3	5	0	0	92	5	60
2008	GL-09	38	44	9	8	2	0	82	9	66
2008	GL-10	34	52	10	2	2	0	87	3	61
2008	GL-11	37	33	19	2	9	0	70	12	43
2008	GL-12	50	40	0	10	0	0	90	10	10
2008	GL-13	37	53	11	0	0	0	89	0	19

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	37	17	11	8	1	0	63	20	377
2019	GL-07	28	36	20	6	10	0	0	64	16	86
2019	GL-08	32	34	11	11	9	0	2	67	21	44
2019	GL-09	29	37	11	15	7	1	0	67	22	73
2019	GL-10	26	30	24	11	9	0	0	57	20	46
2019	GL-11	20	31	23	14	10	1	0	52	25	70
2019	GL-13	16	53	11	21	0	0	0	68	21	19
2018	GL	18	36	20	12	13	0	0	55	25	310
2018	GL-07	25	40	10	15	11	0	0	64	26	73
2018	GL-08	15	26	37	15	7	0	0	41	22	27
2018	GL-09	15	39	15	10	21	0	0	54	31	72
2018	GL-10	16	26	30	9	19	0	0	42	28	43
2018	GL-11	15	43	19	11	11	0	2	58	23	54
2018	GL-13	27	33	20	13	7	0	0	60	20	15
2017	GL	19	34	22	12	13	0	0	53	25	382
2017	GL-07	27	40	15	7	10	1	0	67	17	71
2017	GL-08	24	12	37	22	4	0	2	36	26	51
2017	GL-09	18	35	18	7	21	0	0	54	28	99
2017	GL-10	12	38	22	13	15	0	0	50	28	60
2017	GL-11	17	32	27	15	10	0	0	48	25	60
2017	GL-13	20	40	27	7	7	0	0	60	13	15
2014	GL	18	34	17	18	12	1	0	52	31	427
2014	GL-06	38	38	3	21	0	0	0	76	21	29
2014	GL-07	18	31	17	16	16	2	0	50	33	55
2014	GL-08	24	28	17	20	9	0	2	53	30	54
2014	GL-09	16	36	16	18	12	1	1	53	31	106
2014	GL-10	12	34	25	18	11	0	0	46	29	65
2014	GL-11	13	37	16	22	12	0	0	50	34	68
2014	GL-13	11	58	11	21	0	0	0	68	21	19
2011	GL	17	39	20	12	12	0	0	56	24	495
2011	GL-06	15	31	10	18	23	3	0	47	42	39
2011	GL-07	22	30	22	13	13	0	0	52	26	46
2011	GL-08	15	47	19	12	6	0	1	62	18	94
2011	GL-09	23	28	23	10	17	0	0	51	26	102
2011	GL-10	14	47	19	8	12	0	0	61	19	77
2011	GL-11	14	39	26	14	7	0	0	53	21	70
2011	GL-12	12	35	18	18	18	0	0	47	35	17
2011	GL-13	15	55	10	20	0	0	0	70	20	20

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	42	14	12	6	1	68	18	375
2019	GL-07	26	42	16	8	7	0	68	15	85
2019	GL-08	32	45	2	18	2	0	77	20	44
2019	GL-09	26	41	16	10	5	1	68	15	73
2019	GL-10	22	48	17	11	2	0	70	13	46
2019	GL-11	21	37	16	17	7	1	59	25	70
2019	GL-13	16	42	21	16	5	0	58	21	19
2018	GL	23	39	18	13	8	0	62	20	311
2018	GL-07	22	41	19	15	3	0	63	18	73
2018	GL-08	19	41	26	4	11	0	59	15	27
2018	GL-09	19	36	13	14	18	0	56	32	72
2018	GL-10	16	47	16	14	7	0	63	21	43
2018	GL-11	27	38	20	9	5	0	65	15	55
2018	GL-13	20	40	27	13	0	0	60	13	15
2017	GL	26	35	17	14	8	0	61	22	382
2017	GL-07	32	38	13	10	7	0	70	17	71
2017	GL-08	22	45	17	10	6	0	67	16	51
2017	GL-09	26	32	19	12	10	0	59	22	99
2017	GL-10	20	32	18	17	13	0	52	30	60
2017	GL-11	22	30	20	25	3	0	52	28	60
2017	GL-13	47	27	13	13	0	0	73	13	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	40	14	5	4	1	0	77	9	377
2019	GL-07	34	38	16	5	7	0	0	72	12	86
2019	GL-08	39	43	11	5	2	0	0	82	7	44
2019	GL-09	36	40	14	3	4	4	0	79	7	73
2019	GL-10	39	37	20	4	0	0	0	76	4	46
2019	GL-11	31	41	13	6	6	3	0	75	12	70
2019	GL-13	37	42	21	0	0	0	0	79	0	19
2018	GL	29	47	13	6	4	0	0	77	11	309
2018	GL-07	26	47	18	7	1	0	0	74	8	72
2018	GL-08	33	44	7	4	11	0	0	78	15	27
2018	GL-09	25	48	13	7	6	0	1	74	13	71
2018	GL-10	28	44	12	7	9	0	0	72	16	43
2018	GL-11	29	47	13	7	2	2	0	78	9	55
2018	GL-13	33	60	7	0	0	0	0	93	0	15
2017	GL	37	37	15	7	4	1	0	75	11	380
2017	GL-07	40	27	23	4	3	3	0	69	7	70
2017	GL-08	40	42	6	10	2	0	0	82	12	50
2017	GL-09	38	38	12	6	5	0	0	77	11	99
2017	GL-10	32	40	18	7	3	0	0	72	10	60
2017	GL-11	33	38	15	8	3	2	0	73	12	60
2017	GL-13	40	40	13	7	0	0	0	80	7	15
2014	GL	35	40	13	6	5	1	0	76	11	429
2014	GL-06	45	45	7	3	0	0	0	90	3	29
2014	GL-07	40	33	13	6	7	2	0	74	13	55
2014	GL-08	40	38	15	5	2	0	0	78	7	55
2014	GL-09	40	35	16	2	7	1	0	75	8	107
2014	GL-10	25	46	14	12	3	0	0	71	15	65
2014	GL-11	25	48	9	12	6	1	0	73	18	68
2014	GL-13	32	53	11	5	0	0	0	84	5	19
2011	GL	34	44	15	3	3	0	0	79	6	494
2011	GL-06	37	26	26	3	8	0	0	63	11	38
2011	GL-07	24	37	26	9	2	2	0	62	11	46
2011	GL-08	38	48	6	3	4	0	0	86	7	94
2011	GL-09	36	44	15	0	5	0	0	80	5	102
2011	GL-10	35	45	14	3	1	1	0	82	4	77
2011	GL-11	33	46	16	4	1	0	0	79	6	70
2011	GL-12	35	47	12	0	6	0	0	82	6	17
2011	GL-13	30	70	0	0	0	0	0	100	0	20
2008	GL	41	44	9	2	3	1	0	86	5	375
2008	GL-06	54	43	0	0	4	0	0	96	4	28
2008	GL-07	42	38	9	4	7	0	0	80	11	45
2008	GL-08	41	41	13	5	0	0	0	82	5	61
2008	GL-09	31	57	6	1	1	3	0	91	3	67
2008	GL-10	38	48	8	0	3	2	2	88	3	61
2008	GL-11	49	30	14	2	5	0	0	79	7	43
2008	GL-12	70	10	0	20	0	0	0	80	20	10
2008	GL-13	42	47	11	0	0	0	0	89	0	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	35	15	11	8	1	0	65	20	376
2019	GL-07	21	41	16	9	13	0	0	62	22	86
2019	GL-08	33	30	14	14	9	0	0	63	23	43
2019	GL-09	38	36	11	11	3	1	0	75	14	73
2019	GL-10	28	28	17	20	7	0	0	57	26	46
2019	GL-11	27	36	14	9	11	1	1	65	21	70
2019	GL-13	32	32	21	16	0	0	0	63	16	19
2018	GL	19	37	18	14	13	0	0	56	27	308
2018	GL-07	19	35	19	15	11	0	0	54	26	72
2018	GL-08	15	41	15	19	11	0	0	56	30	27
2018	GL-09	18	35	15	13	18	0	0	54	31	71
2018	GL-10	23	26	21	9	21	0	0	49	30	43
2018	GL-11	18	49	11	15	7	0	0	67	22	55
2018	GL-13	0	47	27	7	20	0	0	47	27	15
2017	GL	23	33	18	11	14	1	0	56	26	381
2017	GL-07	24	32	20	7	15	1	0	57	23	71
2017	GL-08	22	28	26	17	4	2	2	51	22	51
2017	GL-09	25	33	17	6	18	0	0	59	24	99
2017	GL-10	17	32	15	19	17	0	0	49	36	59
2017	GL-11	20	45	10	17	8	0	0	65	25	60
2017	GL-13	27	33	27	7	7	0	0	60	13	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	59	31	5	3	2	1	90	5	376
2019	GL-07	61	28	2	4	5	0	89	8	85
2019	GL-08	70	25	2	2	0	0	95	2	44
2019	GL-09	55	38	5	0	0	1	94	0	73
2019	GL-10	67	20	4	9	0	0	87	9	46
2019	GL-11	50	39	9	0	1	1	90	1	70
2019	GL-13	53	42	0	5	0	0	95	5	19
2018	GL	56	33	6	3	2	0	90	4	307
2018	GL-07	54	32	11	1	1	0	86	3	72
2018	GL-08	67	30	0	0	4	0	96	4	27
2018	GL-09	52	38	3	1	4	1	91	6	71
2018	GL-10	57	36	2	5	0	0	93	5	42
2018	GL-11	57	33	7	2	0	0	91	2	54
2018	GL-13	40	33	20	7	0	0	73	7	15
2017	GL	59	33	6	2	1	0	92	2	378
2017	GL-07	68	25	6	0	1	0	93	1	69
2017	GL-08	59	35	4	2	0	0	94	2	49
2017	GL-09	65	26	6	2	1	0	91	3	99
2017	GL-10	49	41	3	5	2	0	90	7	59
2017	GL-11	46	44	10	0	0	0	90	0	61
2017	GL-13	47	53	0	0	0	0	100	0	15
2014	GL	69	24	4	1	2	0	93	3	428
2014	GL-06	79	21	0	0	0	0	100	0	29
2014	GL-07	80	13	4	0	2	2	94	2	55
2014	GL-08	69	18	4	7	2	0	87	9	55
2014	GL-09	74	20	3	1	3	0	93	4	106
2014	GL-10	57	40	3	0	0	0	97	0	65
2014	GL-11	65	28	4	0	3	0	93	3	68
2014	GL-13	47	37	16	0	0	0	84	0	19
2011	GL	66	26	5	2	1	0	92	3	495
2011	GL-06	56	31	8	5	0	0	87	5	39
2011	GL-07	70	24	4	2	0	0	93	2	46
2011	GL-08	73	21	2	3	0	0	95	3	94
2011	GL-09	69	22	6	2	2	0	90	4	102
2011	GL-10	56	39	4	1	0	0	95	1	77
2011	GL-11	66	26	7	1	0	0	91	1	70
2011	GL-12	71	18	6	0	6	0	88	6	17
2011	GL-13	55	40	5	0	0	0	95	0	20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	41	13	8	7	1	0	72	15	376
2019	GL-07	23	43	14	7	13	0	0	66	20	86
2019	GL-08	34	34	11	11	9	0	0	68	20	44
2019	GL-09	33	44	10	10	3	1	0	78	13	73
2019	GL-10	33	33	20	4	9	0	0	67	13	45
2019	GL-11	27	46	14	4	7	1	0	74	12	70
2019	GL-13	37	47	11	5	0	0	0	84	5	19
2018	GL	23	42	14	9	12	0	0	65	21	306
2018	GL-07	24	36	18	10	13	0	0	60	22	72
2018	GL-08	15	54	15	12	4	0	0	69	15	26
2018	GL-09	18	44	13	8	17	0	0	62	25	71
2018	GL-10	24	38	12	5	21	0	0	62	26	42
2018	GL-11	24	49	13	7	7	0	0	73	15	55
2018	GL-13	33	27	13	20	7	0	0	60	27	15
2017	GL	23	41	17	10	8	0	0	65	18	376
2017	GL-07	26	41	19	4	9	1	0	68	13	69
2017	GL-08	21	33	25	13	8	0	0	54	21	48
2017	GL-09	27	42	12	10	8	0	0	70	18	99
2017	GL-10	17	46	15	10	12	0	0	63	22	59
2017	GL-11	20	41	20	15	5	0	0	61	20	61
2017	GL-13	20	40	20	13	7	0	0	60	20	15
2014	GL	19	44	14	12	10	1	0	63	22	429
2014	GL-06	24	59	0	3	10	3	0	86	14	29
2014	GL-07	16	45	13	9	15	2	0	63	24	55
2014	GL-08	16	36	20	16	11	0	0	53	27	55
2014	GL-09	19	47	11	10	10	2	1	67	21	107
2014	GL-10	14	43	18	18	6	0	0	57	25	65
2014	GL-11	22	42	13	12	12	0	0	64	23	68
2014	GL-13	26	58	16	0	0	0	0	84	0	19
2011	GL	31	42	12	9	7	0	0	73	16	494
2011	GL-06	28	31	15	10	15	0	0	59	26	39
2011	GL-07	30	41	15	9	4	0	0	72	13	46
2011	GL-08	27	43	15	8	8	0	0	70	15	93
2011	GL-09	32	37	12	13	6	0	0	70	19	102
2011	GL-10	29	48	6	12	5	0	0	77	17	77
2011	GL-11	34	47	6	7	6	0	0	81	13	70
2011	GL-12	41	47	0	0	12	0	0	88	12	17
2011	GL-13	35	60	5	0	0	0	0	95	0	20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	34	14	9	6	1	0	70	16	373
2019	GL-07	38	26	19	6	12	0	0	64	17	86
2019	GL-08	33	45	2	12	7	0	0	79	19	42
2019	GL-09	39	36	13	10	1	1	0	76	11	72
2019	GL-10	33	28	20	11	9	0	0	61	20	46
2019	GL-11	30	32	19	12	6	1	0	63	18	69
2019	GL-13	37	47	5	5	5	0	0	84	11	19
2018	GL	25	39	18	7	10	0	0	65	18	307
2018	GL-07	27	32	24	6	11	0	0	59	17	71
2018	GL-08	19	52	11	7	11	0	0	70	19	27
2018	GL-09	24	41	15	7	13	0	0	65	20	71
2018	GL-10	21	35	23	7	14	0	0	56	21	43
2018	GL-11	20	52	11	7	9	0	0	72	17	54
2018	GL-13	33	33	13	13	7	0	0	67	20	15
2017	GL	28	37	17	9	9	0	0	65	18	377
2017	GL-07	35	32	19	3	10	1	0	68	13	69
2017	GL-08	27	39	20	10	4	0	0	65	14	49
2017	GL-09	31	35	17	8	8	0	0	67	16	99
2017	GL-10	17	41	12	14	16	0	0	59	29	58
2017	GL-11	21	41	16	13	8	0	0	62	21	61
2017	GL-13	27	53	7	7	7	0	0	80	13	15
2014	GL	24	42	15	10	8	1	0	67	18	429
2014	GL-06	31	49	3	10	3	3	0	82	14	29
2014	GL-07	24	42	16	5	11	2	0	67	17	55
2014	GL-08	24	38	13	13	13	0	0	62	26	55
2014	GL-09	26	43	15	7	7	1	1	70	14	107
2014	GL-10	18	45	22	11	5	0	0	63	15	65
2014	GL-11	23	43	13	13	7	0	0	66	20	68
2014	GL-13	26	47	16	11	0	0	0	74	11	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	36	16	13	6	1	0	65	19	374
2019	GL-07	26	36	15	15	7	0	0	62	23	84
2019	GL-08	31	36	12	17	5	0	0	67	21	42
2019	GL-09	29	39	12	16	3	1	0	69	19	75
2019	GL-10	30	34	13	17	6	0	0	64	23	47
2019	GL-11	19	40	24	10	6	1	0	59	16	70
2019	GL-13	28	33	17	11	11	0	0	61	22	18
2018	GL	20	39	18	11	12	0	0	59	23	308
2018	GL-07	18	38	20	8	15	0	0	56	24	71
2018	GL-08	19	44	19	15	4	0	0	63	19	27
2018	GL-09	21	39	13	10	17	0	0	61	27	71
2018	GL-10	19	37	23	7	14	0	0	56	21	43
2018	GL-11	18	40	16	15	11	0	0	58	25	55
2018	GL-13	27	20	27	20	7	0	0	47	27	15
2017	GL	22	36	19	12	11	0	0	58	23	377
2017	GL-07	25	39	17	6	12	1	0	65	18	69
2017	GL-08	23	29	26	18	4	0	0	51	23	49
2017	GL-09	27	36	14	8	14	0	0	64	22	99
2017	GL-10	17	31	24	10	17	0	0	48	28	58
2017	GL-11	20	41	15	20	5	0	0	61	25	61
2017	GL-13	20	40	20	13	7	0	0	60	20	15
2014	GL	21	37	22	13	7	1	0	58	20	429
2014	GL-06	27	49	7	17	0	0	0	76	17	29
2014	GL-07	27	29	18	13	11	2	0	57	24	55
2014	GL-08	22	42	18	15	4	0	0	64	18	55
2014	GL-09	24	33	22	7	11	1	1	58	19	107
2014	GL-10	12	34	29	17	6	2	0	47	23	65
2014	GL-11	16	44	22	12	6	0	0	61	18	68
2014	GL-13	16	47	32	5	0	0	0	63	5	19
2011	GL	29	44	14	8	4	0	0	73	13	490
2011	GL-06	36	26	23	8	8	0	0	62	15	39
2011	GL-07	30	43	15	7	2	0	2	76	9	46
2011	GL-08	24	49	12	10	5	0	0	73	15	92
2011	GL-09	34	42	9	9	6	0	0	76	15	100
2011	GL-10	22	51	16	9	3	0	0	73	12	77
2011	GL-11	27	46	16	7	4	0	0	73	11	70
2011	GL-12	41	35	18	6	0	0	0	76	6	17
2011	GL-13	11	58	21	11	0	0	0	68	11	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	51	35	7	3	2	1	0	87	5	377
2019	GL-07	55	29	8	5	2	0	0	85	7	85
2019	GL-08	58	33	5	0	5	0	0	91	5	43
2019	GL-09	51	40	4	4	0	1	0	92	4	75
2019	GL-10	59	24	9	9	0	0	0	83	9	46
2019	GL-11	40	41	13	0	3	3	0	84	3	70
2019	GL-13	53	42	5	0	0	0	0	95	0	19
2018	GL	43	38	13	3	2	0	0	81	6	308
2018	GL-07	50	32	15	1	1	0	0	82	3	72
2018	GL-08	59	22	11	4	4	0	0	81	7	27
2018	GL-09	34	46	14	3	3	0	0	80	6	71
2018	GL-10	44	33	12	2	7	2	0	79	10	43
2018	GL-11	35	48	9	7	0	0	0	83	7	54
2018	GL-13	27	47	27	0	0	0	0	73	0	15
2017	GL	41	40	11	3	3	0	0	82	7	375
2017	GL-07	49	33	9	1	6	0	1	84	7	69
2017	GL-08	45	41	14	0	0	0	0	86	0	49
2017	GL-09	48	36	7	4	4	0	0	85	8	99
2017	GL-10	33	40	17	5	5	0	0	72	10	58
2017	GL-11	25	53	17	3	2	0	0	78	5	60
2017	GL-13	33	60	7	0	0	0	0	93	0	15
2014	GL	44	39	9	4	3	0	0	83	8	428
2014	GL-06	59	31	7	3	0	0	0	90	3	29
2014	GL-07	45	33	15	4	2	2	0	79	6	55
2014	GL-08	42	42	7	5	4	0	0	84	9	55
2014	GL-09	52	36	7	2	3	0	0	89	5	107
2014	GL-10	40	45	8	6	2	0	0	85	8	65
2014	GL-11	32	48	10	3	7	0	0	80	10	68
2014	GL-13	42	26	11	11	11	0	0	68	21	19
2011	GL	49	40	5	4	2	0	0	90	5	493
2011	GL-06	42	37	11	5	5	0	0	79	11	38
2011	GL-07	46	39	7	9	0	0	0	85	9	46
2011	GL-08	57	35	4	3	0	0	0	93	3	94
2011	GL-09	55	32	6	4	3	0	0	87	7	102
2011	GL-10	43	49	4	3	1	0	0	92	4	77
2011	GL-11	50	40	4	3	3	0	0	90	6	70
2011	GL-12	41	47	6	6	0	0	0	88	6	17
2011	GL-13	25	70	0	5	0	0	0	95	5	20
2008	GL	44	45	5	4	1	0	0	89	5	375
2008	GL-06	46	39	7	0	7	0	0	86	7	28
2008	GL-07	44	44	7	4	0	0	0	89	4	45
2008	GL-08	56	36	3	5	0	0	0	92	5	61
2008	GL-09	37	51	6	6	0	0	0	88	6	67
2008	GL-10	38	57	3	0	2	0	0	95	2	61
2008	GL-11	47	35	12	2	5	0	0	81	7	43
2008	GL-12	60	30	0	10	0	0	0	90	10	10
2008	GL-13	47	53	0	0	0	0	0	100	0	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	40	18	6	4	1	1	71	11	374
2019	GL-07	38	39	15	5	4	0	0	76	8	85
2019	GL-08	32	34	23	9	2	0	0	66	11	44
2019	GL-09	29	49	11	4	4	1	1	80	9	72
2019	GL-10	32	45	21	0	2	0	0	77	2	47
2019	GL-11	26	38	22	7	6	1	0	65	13	69
2019	GL-13	11	21	26	32	11	0	0	32	42	19
2018	GL	28	39	21	8	4	0	1	67	12	309
2018	GL-07	29	40	24	6	0	0	1	70	6	72
2018	GL-08	30	26	26	19	0	0	0	56	19	27
2018	GL-09	25	50	18	4	1	0	1	76	6	72
2018	GL-10	35	44	14	5	2	0	0	79	7	43
2018	GL-11	20	39	24	13	4	0	0	59	17	54
2018	GL-13	0	13	27	20	40	0	0	13	60	15
2017	GL	31	40	18	7	3	1	1	72	10	381
2017	GL-07	36	41	17	3	1	1	0	78	4	70
2017	GL-08	35	41	14	8	2	0	0	76	10	51
2017	GL-09	39	35	17	6	1	1	0	76	7	99
2017	GL-10	27	50	20	3	0	0	0	77	3	60
2017	GL-11	18	43	15	13	8	0	2	63	22	60
2017	GL-13	0	33	33	20	13	0	0	33	33	15
2014	GL	27	36	23	9	5	0	1	64	13	429
2014	GL-06	41	21	18	7	14	0	0	62	21	29
2014	GL-07	27	36	22	7	5	2	0	65	13	55
2014	GL-08	31	40	24	4	0	0	2	72	4	55
2014	GL-09	30	41	18	7	2	0	2	72	10	107
2014	GL-10	22	37	29	11	2	0	0	58	12	65
2014	GL-11	17	42	22	9	10	0	0	60	19	68
2014	GL-13	5	16	37	32	11	0	0	21	42	19
2011	GL	26	34	25	9	6	0	1	60	15	494
2011	GL-06	31	28	28	5	5	3	0	61	11	39
2011	GL-07	28	46	24	0	0	0	2	76	0	46
2011	GL-08	30	40	15	11	4	0	0	70	15	94
2011	GL-09	29	31	22	12	5	0	2	61	17	101
2011	GL-10	16	42	31	5	6	0	0	57	12	77
2011	GL-11	14	27	34	10	14	0	0	41	24	70
2011	GL-12	29	24	35	12	0	0	0	53	12	17
2011	GL-13	5	30	30	30	5	0	0	35	35	20
2008	GL	21	37	24	10	8	0	0	58	18	374
2008	GL-06	36	39	4	14	7	0	0	75	21	28
2008	GL-07	38	40	16	0	4	2	0	80	5	45
2008	GL-08	22	38	25	8	7	0	0	60	15	60
2008	GL-09	19	34	24	10	12	0	0	54	22	67
2008	GL-10	11	44	31	10	3	0	0	56	13	61
2008	GL-11	21	35	23	9	12	0	0	56	21	43
2008	GL-12	10	30	30	10	20	0	0	40	30	10
2008	GL-13	0	21	26	37	16	0	0	21	53	19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	12	31	36	15	5	1	1	20	44	380
2019	GL-07	9	30	34	17	7	0	2	25	40	86
2019	GL-08	7	32	32	18	11	0	0	30	39	44
2019	GL-09	12	27	35	20	5	1	0	26	39	75
2019	GL-10	4	32	49	13	2	0	0	15	36	47
2019	GL-11	20	29	37	13	0	1	0	13	49	70
2019	GL-13	26	53	16	5	0	0	0	5	79	19
2018	GL	13	31	38	14	4	0	0	18	44	309
2018	GL-07	8	23	48	16	4	0	0	21	32	73
2018	GL-08	4	28	40	16	12	0	0	28	32	25
2018	GL-09	11	29	39	17	4	0	0	21	40	72
2018	GL-10	14	42	28	16	0	0	0	16	56	43
2018	GL-11	20	38	35	4	4	0	0	7	58	55
2018	GL-13	33	40	27	0	0	0	0	0	73	15
2017	GL	15	32	32	14	5	0	3	20	48	379
2017	GL-07	6	31	42	15	1	0	4	18	38	71
2017	GL-08	14	22	28	28	6	0	2	35	37	50
2017	GL-09	13	35	34	9	7	0	2	17	49	98
2017	GL-10	16	38	29	10	3	0	3	14	55	58
2017	GL-11	26	34	21	13	3	0	2	17	62	61
2017	GL-13	33	33	33	0	0	0	0	0	67	15
2014	GL	14	37	33	10	5	0	1	15	51	428
2014	GL-06	14	17	38	17	10	0	3	28	32	29
2014	GL-07	6	49	32	4	5	4	0	9	57	55
2014	GL-08	4	44	34	15	4	0	0	18	47	55
2014	GL-09	16	30	31	16	7	0	1	23	46	107
2014	GL-10	13	31	45	9	2	0	0	11	44	64
2014	GL-11	20	43	26	7	3	0	0	10	64	68
2014	GL-13	21	42	32	5	0	0	0	5	63	19
2011	GL	18	33	32	11	4	0	1	15	52	495
2011	GL-06	26	36	31	5	3	0	0	8	62	39
2011	GL-07	7	33	41	17	2	0	0	20	39	46
2011	GL-08	13	35	34	7	7	1	2	15	49	94
2011	GL-09	16	30	33	12	7	0	2	19	47	102
2011	GL-10	14	34	38	14	0	0	0	14	48	77
2011	GL-11	31	33	24	10	0	0	1	10	65	70
2011	GL-12	35	24	29	12	0	0	0	12	59	17
2011	GL-13	30	55	10	5	0	0	0	5	85	20
2008	GL	18	33	33	11	3	0	1	15	52	374
2008	GL-06	22	26	41	7	4	0	0	11	48	27
2008	GL-07	13	24	36	18	9	0	0	27	38	45
2008	GL-08	21	31	30	15	2	0	2	17	53	61
2008	GL-09	16	24	40	15	4	0	0	19	40	67
2008	GL-10	18	36	31	11	2	0	2	13	55	61
2008	GL-11	30	44	16	7	2	0	0	9	74	43
2008	GL-12	10	30	50	0	10	0	0	10	40	10
2008	GL-13	21	58	21	0	0	0	0	0	79	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	12	25	29	19	13	1	1	33	37	378
2019	GL-07	13	20	29	15	20	0	2	36	34	85
2019	GL-08	7	23	25	27	16	2	0	44	30	44
2019	GL-09	7	27	24	26	14	1	1	40	35	74
2019	GL-10	11	30	34	17	6	0	2	24	41	47
2019	GL-11	19	23	31	17	6	3	1	24	43	70
2019	GL-13	16	47	26	5	5	0	0	11	63	19
2018	GL	17	29	28	17	9	1	0	26	46	307
2018	GL-07	11	29	26	25	10	0	0	34	40	73
2018	GL-08	4	40	20	20	12	4	0	33	46	25
2018	GL-09	21	26	28	17	7	1	0	24	48	72
2018	GL-10	17	33	38	7	5	0	0	12	50	42
2018	GL-11	27	29	24	11	9	0	0	20	56	55
2018	GL-13	27	33	27	7	7	0	0	13	60	15
2017	GL	16	27	27	16	9	1	3	26	45	379
2017	GL-07	13	23	27	24	6	1	6	32	39	70
2017	GL-08	12	31	24	18	10	4	2	29	46	51
2017	GL-09	16	24	27	16	12	0	4	30	43	98
2017	GL-10	27	34	27	5	5	0	2	10	62	59
2017	GL-11	15	27	35	12	10	0	2	22	42	60
2017	GL-13	7	33	40	7	13	0	0	20	40	15
2014	GL	15	31	32	12	7	2	0	20	48	428
2014	GL-06	10	21	21	17	28	3	0	46	32	29
2014	GL-07	13	29	31	14	9	4	0	24	44	55
2014	GL-08	9	37	28	15	6	6	0	22	49	54
2014	GL-09	16	22	33	17	10	1	1	28	39	107
2014	GL-10	23	38	28	9	0	2	0	9	63	65
2014	GL-11	19	36	33	4	6	1	0	10	56	68
2014	GL-13	5	37	53	5	0	0	0	5	42	19
2011	GL	11	26	34	17	10	1	1	28	38	494
2011	GL-06	18	26	24	21	8	3	0	30	46	38
2011	GL-07	4	37	22	28	9	0	0	37	41	46
2011	GL-08	9	19	40	18	9	2	3	28	29	94
2011	GL-09	13	18	34	13	20	2	1	33	31	102
2011	GL-10	8	31	40	16	4	1	0	20	39	77
2011	GL-11	13	30	31	14	9	1	1	24	44	70
2011	GL-12	6	47	24	12	12	0	0	24	53	17
2011	GL-13	10	30	50	10	0	0	0	10	40	20
2008	GL	16	27	32	17	6	2	1	24	44	373
2008	GL-06	15	19	30	19	7	7	4	29	38	27
2008	GL-07	11	24	29	27	9	0	0	36	36	45
2008	GL-08	15	25	36	16	5	3	0	22	41	61
2008	GL-09	18	21	36	18	6	1	0	24	39	67
2008	GL-10	15	26	31	18	3	5	2	23	44	61
2008	GL-11	23	28	30	12	7	0	0	19	51	43
2008	GL-12	20	40	20	10	10	0	0	20	60	10
2008	GL-13	11	42	37	5	5	0	0	11	53	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	28	30	11	5	2	1	17	52	377
2019	GL-07	21	28	29	8	8	2	2	17	52	85
2019	GL-08	16	18	39	16	11	0	0	27	34	44
2019	GL-09	16	36	32	9	3	3	0	13	54	74
2019	GL-10	15	39	26	15	4	0	0	20	54	46
2019	GL-11	29	27	31	9	0	3	1	9	58	70
2019	GL-13	47	32	11	11	0	0	0	11	79	19
2018	GL	27	37	21	9	4	0	1	13	65	306
2018	GL-07	21	42	19	11	6	0	1	17	63	72
2018	GL-08	36	24	24	12	4	0	0	16	60	25
2018	GL-09	32	31	25	6	6	1	0	11	63	72
2018	GL-10	24	40	21	12	2	0	0	14	64	42
2018	GL-11	29	45	18	5	2	0	0	7	75	55
2018	GL-13	40	33	27	0	0	0	0	0	73	15
2017	GL	23	30	28	13	5	0	1	18	54	378
2017	GL-07	16	29	35	14	4	0	1	18	46	71
2017	GL-08	12	36	26	16	10	0	0	26	48	50
2017	GL-09	28	24	30	14	3	1	0	18	53	98
2017	GL-10	20	42	25	10	2	0	2	12	63	60
2017	GL-11	31	29	29	10	2	0	0	12	59	59
2017	GL-13	43	14	21	14	7	0	0	21	57	14
2014	GL	26	34	27	7	4	1	1	11	62	428
2014	GL-06	7	28	31	21	3	7	3	27	39	29
2014	GL-07	19	29	33	7	7	4	0	15	50	54
2014	GL-08	13	43	29	7	5	2	0	13	57	55
2014	GL-09	26	31	25	8	6	1	3	15	59	107
2014	GL-10	35	37	25	3	0	0	0	3	72	65
2014	GL-11	38	37	20	3	1	0	0	4	75	68
2014	GL-13	32	37	26	5	0	0	0	5	68	19
2011	GL	21	34	29	9	5	1	1	13	57	493
2011	GL-06	13	28	41	13	3	0	3	16	42	39
2011	GL-07	9	39	26	20	7	0	0	26	48	46
2011	GL-08	16	40	23	11	5	2	2	17	59	92
2011	GL-09	19	27	38	5	8	2	1	13	47	102
2011	GL-10	30	42	23	3	1	0	1	4	72	77
2011	GL-11	24	31	33	9	3	0	0	11	56	70
2011	GL-12	47	29	18	6	0	0	0	6	76	17
2011	GL-13	30	55	10	5	0	0	0	5	85	20
2008	GL	25	32	29	8	3	2	1	12	59	372
2008	GL-06	22	11	44	7	7	4	4	16	36	27
2008	GL-07	25	27	34	9	2	0	2	12	53	44
2008	GL-08	23	30	33	8	2	3	2	10	55	61
2008	GL-09	25	34	19	12	6	3	0	18	62	67
2008	GL-10	28	34	25	8	2	3	0	10	64	61
2008	GL-11	28	42	21	7	2	0	0	9	70	43
2008	GL-12	30	10	40	0	20	0	0	20	40	10
2008	GL-13	37	58	0	5	0	0	0	5	95	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	6	15	35	28	14	1	1	43	22	376
2019	GL-07	4	15	29	29	19	0	4	50	20	85
2019	GL-08	2	23	30	23	23	0	0	45	25	44
2019	GL-09	8	8	33	37	12	1	0	50	16	75
2019	GL-10	4	15	43	28	11	0	0	38	19	47
2019	GL-11	9	17	37	27	9	1	0	36	26	70
2019	GL-13	21	16	47	16	0	0	0	16	37	19
2018	GL	8	18	34	29	10	0	0	40	27	309
2018	GL-07	5	10	36	37	11	0	1	49	15	73
2018	GL-08	12	16	32	36	4	0	0	40	28	25
2018	GL-09	10	10	33	31	17	0	0	47	19	72
2018	GL-10	7	33	33	26	2	0	0	28	40	43
2018	GL-11	9	27	35	24	5	0	0	29	36	55
2018	GL-13	7	40	33	20	0	0	0	20	47	15
2017	GL	9	19	34	28	10	0	1	38	28	377
2017	GL-07	1	10	33	46	9	0	1	55	12	70
2017	GL-08	16	16	39	14	14	0	0	29	32	49
2017	GL-09	7	15	29	35	13	0	1	48	23	98
2017	GL-10	10	30	37	17	5	0	2	22	41	60
2017	GL-11	14	27	31	22	5	0	2	27	41	59
2017	GL-13	20	27	47	7	0	0	0	7	47	15
2014	GL	10	21	37	21	10	1	1	31	32	426
2014	GL-06	3	7	42	14	34	0	0	48	10	29
2014	GL-07	7	18	38	18	14	4	0	34	27	55
2014	GL-08	4	24	42	22	9	0	0	31	27	55
2014	GL-09	8	11	41	26	11	1	2	39	19	106
2014	GL-10	20	31	22	23	2	0	2	25	52	64
2014	GL-11	9	32	41	16	3	0	0	19	40	68
2014	GL-13	16	32	47	5	0	0	0	5	47	19
2011	GL	14	22	34	21	7	1	1	28	37	489
2011	GL-06	15	21	18	31	13	3	0	45	37	39
2011	GL-07	9	16	22	47	7	0	0	53	24	45
2011	GL-08	15	17	43	15	4	1	4	20	34	93
2011	GL-09	9	17	37	26	9	0	2	36	26	102
2011	GL-10	14	30	37	12	7	0	0	18	45	76
2011	GL-11	15	35	32	15	3	0	0	18	50	68
2011	GL-12	29	29	29	6	6	0	0	12	59	17
2011	GL-13	16	47	32	5	0	0	0	5	63	19
2008	GL	15	19	39	18	7	1	1	25	35	371
2008	GL-06	15	0	37	26	15	4	4	44	16	27
2008	GL-07	2	9	29	42	16	0	2	59	11	45
2008	GL-08	25	13	38	20	5	0	0	25	38	61
2008	GL-09	12	10	48	19	9	0	1	29	23	67
2008	GL-10	24	27	32	12	2	2	2	14	53	59
2008	GL-11	16	35	33	12	5	0	0	16	51	43
2008	GL-12	30	20	40	0	10	0	0	10	50	10
2008	GL-13	5	58	32	0	5	0	0	5	63	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	14	25	28	18	13	1	1	31	40	380
2019	GL-07	12	22	35	12	16	0	3	29	35	86
2019	GL-08	7	18	27	25	23	0	0	48	25	44
2019	GL-09	9	25	33	19	12	1	0	31	35	75
2019	GL-10	6	21	32	30	11	0	0	40	28	47
2019	GL-11	26	30	23	13	6	1	1	19	57	70
2019	GL-13	26	63	5	5	0	0	0	5	89	19
2018	GL	24	27	30	12	6	1	0	18	51	310
2018	GL-07	16	26	32	15	10	0	1	25	43	73
2018	GL-08	12	35	31	12	12	0	0	23	46	26
2018	GL-09	21	22	35	14	4	4	0	19	45	72
2018	GL-10	30	21	26	19	5	0	0	23	51	43
2018	GL-11	31	35	27	5	2	0	0	7	65	55
2018	GL-13	47	33	20	0	0	0	0	0	80	15
2017	GL	18	26	33	15	7	0	2	23	44	381
2017	GL-07	9	25	39	18	6	0	3	25	35	71
2017	GL-08	18	34	20	16	10	0	2	27	53	50
2017	GL-09	12	32	31	14	9	1	0	23	45	99
2017	GL-10	22	20	37	20	0	0	2	20	42	60
2017	GL-11	25	22	33	10	8	0	2	19	48	60
2017	GL-13	47	20	33	0	0	0	0	0	67	15
2014	GL	23	33	28	11	4	1	1	15	57	429
2014	GL-06	21	21	31	11	14	3	0	25	42	29
2014	GL-07	22	26	27	11	9	4	2	21	50	55
2014	GL-08	16	34	31	13	4	0	2	17	52	55
2014	GL-09	14	34	34	12	6	0	1	18	48	107
2014	GL-10	26	37	26	9	2	0	0	11	63	65
2014	GL-11	33	35	23	9	0	0	0	9	68	68
2014	GL-13	42	32	21	5	0	0	0	5	74	19
2011	GL	17	29	31	14	7	0	2	21	47	495
2011	GL-06	18	38	23	15	5	0	0	21	56	39
2011	GL-07	11	11	48	22	9	0	0	30	22	46
2011	GL-08	12	27	30	19	5	1	6	26	41	94
2011	GL-09	10	30	33	12	14	0	1	26	41	102
2011	GL-10	21	27	32	14	5	0	0	19	48	77
2011	GL-11	33	31	29	4	3	0	0	7	64	70
2011	GL-12	29	35	12	12	12	0	0	24	65	17
2011	GL-13	25	55	20	0	0	0	0	0	80	20
2008	GL	21	28	28	16	5	0	1	22	50	372
2008	GL-06	18	14	36	18	7	4	4	27	35	28
2008	GL-07	16	30	20	16	16	0	2	33	47	44
2008	GL-08	23	23	23	28	2	0	2	30	47	61
2008	GL-09	15	24	36	17	8	0	0	24	39	66
2008	GL-10	18	33	26	18	2	0	3	20	53	61
2008	GL-11	33	30	23	12	2	0	0	14	63	43
2008	GL-12	0	60	20	10	10	0	0	20	60	10
2008	GL-13	37	37	21	5	0	0	0	5	74	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	8	16	23	27	20	2	4	50	26	380
2019	GL-07	8	10	21	26	28	2	5	58	20	86
2019	GL-08	2	18	20	27	27	0	5	57	21	44
2019	GL-09	9	16	20	31	19	3	3	52	27	75
2019	GL-10	2	21	34	17	17	2	6	37	26	47
2019	GL-11	17	10	23	31	13	3	3	47	29	70
2019	GL-13	5	42	21	26	5	0	0	32	47	19
2018	GL	14	24	20	24	14	3	2	40	39	309
2018	GL-07	8	24	15	35	15	3	0	51	33	72
2018	GL-08	15	31	27	15	0	0	12	17	52	26
2018	GL-09	15	18	18	22	17	7	3	43	37	72
2018	GL-10	16	28	16	21	19	0	0	40	44	43
2018	GL-11	18	24	24	22	11	2	0	33	43	55
2018	GL-13	7	40	47	0	7	0	0	7	47	15
2017	GL	11	19	24	27	11	1	5	41	33	379
2017	GL-07	6	17	18	46	6	0	7	56	25	71
2017	GL-08	6	26	32	16	14	2	4	32	34	50
2017	GL-09	10	22	26	23	15	1	3	40	33	97
2017	GL-10	20	20	20	23	10	2	5	36	43	60
2017	GL-11	17	15	23	30	10	2	3	42	33	60
2017	GL-13	20	27	40	13	0	0	0	13	47	15
2014	GL	12	21	21	30	11	1	3	44	34	428
2014	GL-06	7	14	21	17	34	3	3	55	22	29
2014	GL-07	11	18	24	24	15	5	3	42	32	55
2014	GL-08	11	24	16	31	7	2	9	43	39	55
2014	GL-09	13	21	19	26	16	0	5	44	36	107
2014	GL-10	14	25	20	37	3	0	2	41	39	65
2014	GL-11	13	21	16	41	6	1	1	49	35	67
2014	GL-13	5	16	47	32	0	0	0	32	21	19
2011	GL	12	22	24	24	14	1	4	40	35	495
2011	GL-06	13	10	26	44	8	0	0	51	23	39
2011	GL-07	7	28	17	26	22	0	0	48	35	46
2011	GL-08	12	21	31	20	11	1	4	33	35	94
2011	GL-09	15	12	18	25	23	0	9	52	29	102
2011	GL-10	8	27	21	26	13	1	4	41	37	77
2011	GL-11	14	27	27	19	13	0	0	31	41	70
2011	GL-12	18	29	18	24	6	0	6	31	50	17
2011	GL-13	15	40	35	5	5	0	0	10	55	20
2008	GL	15	18	23	28	10	3	4	41	35	373
2008	GL-06	15	11	22	26	15	4	7	46	29	27
2008	GL-07	7	13	20	38	18	4	0	58	21	45
2008	GL-08	18	16	20	28	10	5	3	41	38	61
2008	GL-09	16	19	19	31	9	1	3	42	38	67
2008	GL-10	18	13	31	23	3	3	8	30	35	61
2008	GL-11	16	30	19	19	12	0	5	32	49	43
2008	GL-12	20	20	30	10	20	0	0	30	40	10
2008	GL-13	16	42	32	11	0	0	0	11	58	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	14	27	35	11	10	1	2	22	42	377
2019	GL-07	8	21	42	10	14	0	5	26	30	86
2019	GL-08	14	17	40	17	12	0	0	29	31	42
2019	GL-09	16	28	32	13	9	1	0	23	45	75
2019	GL-10	6	38	34	11	6	2	2	18	47	47
2019	GL-11	17	30	29	13	7	3	1	21	49	70
2019	GL-13	39	39	17	0	6	0	0	6	78	18
2018	GL	23	29	26	13	6	3	1	20	53	308
2018	GL-07	11	33	29	11	10	6	0	22	47	72
2018	GL-08	28	28	16	16	4	4	4	22	61	25
2018	GL-09	25	26	25	14	6	3	1	20	54	72
2018	GL-10	26	33	19	14	7	2	0	21	60	43
2018	GL-11	33	25	24	16	2	0	0	18	58	55
2018	GL-13	40	40	20	0	0	0	0	0	80	15
2017	GL	15	31	28	14	8	2	2	23	48	379
2017	GL-07	7	24	30	23	10	1	4	35	34	70
2017	GL-08	6	42	32	6	10	2	2	17	50	50
2017	GL-09	15	30	29	13	10	2	1	24	46	98
2017	GL-10	17	40	25	12	5	0	2	17	58	60
2017	GL-11	22	28	27	18	2	2	2	21	52	60
2017	GL-13	47	27	20	7	0	0	0	7	73	15
2014	GL	20	30	29	11	6	1	2	17	52	425
2014	GL-06	3	21	35	24	10	0	7	37	26	29
2014	GL-07	13	26	33	6	15	7	0	22	42	54
2014	GL-08	17	32	28	13	7	2	2	21	50	54
2014	GL-09	19	29	32	12	6	0	2	18	49	106
2014	GL-10	26	38	23	11	2	0	0	12	65	65
2014	GL-11	25	33	31	6	1	0	4	8	60	67
2014	GL-13	42	26	21	11	0	0	0	11	68	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	6	15	29	29	17	2	3	48	22	379
2019	GL-07	2	16	23	29	21	2	6	54	20	86
2019	GL-08	5	2	23	40	28	0	2	69	7	43
2019	GL-09	5	16	25	35	16	3	0	52	22	75
2019	GL-10	2	11	30	36	17	2	2	56	13	47
2019	GL-11	13	20	40	16	9	1	1	25	34	70
2019	GL-13	5	26	37	21	11	0	0	32	32	19

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	72	15	5	2	1	1	4	91	4	380
2019	GL-07	74	12	7	1	1	0	5	90	2	86
2019	GL-08	75	11	2	5	0	0	7	93	5	44
2019	GL-09	81	13	1	0	1	1	1	97	1	75
2019	GL-10	68	15	9	4	2	0	2	85	7	47
2019	GL-11	61	19	10	3	3	1	3	84	6	70
2019	GL-13	63	21	0	5	0	0	11	94	6	19
2017	GL	71	16	6	1	2	0	4	91	3	382
2017	GL-07	80	11	4	0	0	0	4	96	0	71
2017	GL-08	61	31	2	0	2	0	4	96	2	51
2017	GL-09	76	11	7	2	1	0	3	90	3	99
2017	GL-10	66	20	7	0	3	0	3	89	4	59
2017	GL-11	70	15	7	2	2	0	5	90	3	61
2017	GL-13	73	7	7	7	0	0	7	86	7	15
2014	GL	72	15	5	1	2	0	4	92	3	428
2014	GL-06	96	4	0	0	0	0	0	100	0	29
2014	GL-07	73	13	4	0	2	2	7	94	2	55
2014	GL-08	67	14	9	4	0	0	5	86	4	55
2014	GL-09	74	16	1	1	4	0	5	94	5	107
2014	GL-10	62	23	6	0	3	0	6	90	3	65
2014	GL-11	75	19	3	0	0	0	3	97	0	67
2014	GL-13	68	21	5	0	5	0	0	89	5	19
2011	GL	77	14	3	1	1	0	4	94	3	494
2011	GL-06	79	10	0	5	0	0	5	95	5	39
2011	GL-07	83	13	4	0	0	0	0	96	0	46
2011	GL-08	79	11	3	1	3	0	3	92	4	94
2011	GL-09	78	14	4	0	1	0	3	95	1	101
2011	GL-10	69	18	5	1	1	1	4	92	3	77
2011	GL-11	76	13	1	0	1	0	9	97	2	70
2011	GL-12	71	6	12	12	0	0	0	76	12	17
2011	GL-13	75	20	0	0	0	0	5	100	0	20
2008	GL	76	11	3	1	1	0	7	95	2	375
2008	GL-06	86	7	0	0	0	0	7	100	0	28
2008	GL-07	87	2	4	2	2	2	0	91	5	45
2008	GL-08	80	15	2	0	0	0	3	98	0	61
2008	GL-09	76	9	3	0	0	0	12	97	0	67
2008	GL-10	69	21	3	0	3	0	3	93	3	61
2008	GL-11	74	7	5	2	2	0	9	90	5	43
2008	GL-12	50	20	0	0	0	0	30	100	0	10
2008	GL-13	58	11	5	0	0	0	26	93	0	19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	19	35	17	11	15	1	2	56	27	378
2019	GL-07	24	30	16	9	19	0	1	55	28	86
2019	GL-08	16	33	21	9	21	0	0	49	30	43
2019	GL-09	15	36	25	13	7	1	3	53	21	75
2019	GL-10	9	43	11	11	26	0	2	52	37	47
2019	GL-11	23	29	12	16	14	3	3	55	32	69
2019	GL-13	11	58	16	16	0	0	0	68	16	19
2018	GL	15	36	20	12	18	0	0	50	30	307
2018	GL-07	16	31	21	14	17	0	0	47	31	70
2018	GL-08	15	41	7	19	19	0	0	56	37	27
2018	GL-09	8	35	32	7	17	0	0	44	24	71
2018	GL-10	16	30	9	23	21	0	0	47	44	43
2018	GL-11	16	38	15	9	22	0	0	55	31	55
2018	GL-13	13	47	20	7	13	0	0	60	20	15
2017	GL	16	30	25	12	16	1	0	47	28	383
2017	GL-07	22	30	18	8	20	1	0	53	29	71
2017	GL-08	14	29	35	14	8	0	0	43	22	51
2017	GL-09	17	30	22	16	14	0	0	47	30	99
2017	GL-10	17	23	27	7	25	0	2	41	32	60
2017	GL-11	16	28	28	11	15	2	0	45	27	61
2017	GL-13	0	73	20	7	0	0	0	73	7	15
2014	GL	19	36	18	13	12	2	0	56	25	429
2014	GL-06	31	38	3	14	10	3	0	72	25	29
2014	GL-07	22	29	23	9	15	2	0	52	24	55
2014	GL-08	22	18	22	26	11	0	2	41	37	55
2014	GL-09	22	34	17	11	14	2	0	57	26	107
2014	GL-10	12	35	20	17	12	3	0	49	30	65
2014	GL-11	11	44	21	6	16	1	0	56	22	68
2014	GL-13	21	74	5	0	0	0	0	95	0	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	32	11	13	11	1	1	65	23	380
2019	GL-07	35	26	13	14	13	0	0	60	27	86
2019	GL-08	30	30	11	14	16	0	0	59	30	44
2019	GL-09	27	43	7	16	5	1	1	71	22	75
2019	GL-10	26	28	15	13	17	0	2	54	30	47
2019	GL-11	30	33	14	11	10	1	0	64	22	70
2019	GL-13	53	42	0	5	0	0	0	95	5	19
2018	GL	24	36	12	14	14	1	0	60	28	306
2018	GL-07	21	40	4	17	17	0	0	61	34	70
2018	GL-08	11	44	11	15	19	0	0	56	33	27
2018	GL-09	14	35	14	18	15	3	0	51	35	71
2018	GL-10	26	19	19	16	21	0	0	44	37	43
2018	GL-11	31	40	13	9	7	0	0	71	16	55
2018	GL-13	50	29	21	0	0	0	0	79	0	14
2017	GL	27	33	16	11	13	0	1	60	24	383
2017	GL-07	25	31	18	10	16	0	0	56	25	71
2017	GL-08	24	37	14	18	6	0	2	62	24	51
2017	GL-09	25	36	11	13	14	0	0	62	27	99
2017	GL-10	22	27	22	10	18	0	2	49	29	60
2017	GL-11	31	33	18	10	8	0	0	64	18	61
2017	GL-13	47	47	7	0	0	0	0	93	0	15
2014	GL	32	31	15	11	10	1	0	64	21	428
2014	GL-06	44	35	3	10	7	0	0	79	17	29
2014	GL-07	36	22	16	15	9	2	0	59	24	55
2014	GL-08	27	24	20	15	13	2	0	52	28	55
2014	GL-09	32	33	11	10	13	1	0	65	24	107
2014	GL-10	17	30	20	17	13	3	0	48	31	64
2014	GL-11	29	43	16	3	9	0	0	72	12	68
2014	GL-13	47	42	11	0	0	0	0	89	0	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	34	35	12	13	5	1	0	70	18	378
2019	GL-07	41	27	15	10	7	0	0	67	17	86
2019	GL-08	30	35	9	19	7	0	0	65	26	43
2019	GL-09	31	39	16	9	4	1	0	70	14	75
2019	GL-10	32	28	9	19	11	0	2	61	30	47
2019	GL-11	23	50	11	11	3	1	0	74	14	70
2019	GL-13	37	42	0	21	0	0	0	79	21	19
2018	GL	24	43	16	9	8	0	0	66	18	307
2018	GL-07	24	46	17	9	4	0	0	70	13	70
2018	GL-08	7	52	11	15	15	0	0	59	30	27
2018	GL-09	21	35	21	11	11	0	0	56	23	71
2018	GL-10	19	47	9	14	12	0	0	65	26	43
2018	GL-11	33	38	18	4	7	0	0	71	11	55
2018	GL-13	13	53	20	13	0	0	0	67	13	15
2017	GL	18	44	16	14	8	0	0	62	22	380
2017	GL-07	18	36	20	13	13	0	0	55	26	71
2017	GL-08	18	45	15	18	4	0	0	63	22	51
2017	GL-09	17	44	15	17	6	0	0	61	23	98
2017	GL-10	14	51	14	10	10	0	2	66	21	59
2017	GL-11	20	45	18	12	5	0	0	65	17	60
2017	GL-13	20	73	7	0	0	0	0	93	0	15
2014	GL	23	46	16	10	5	0	0	69	15	429
2014	GL-06	41	38	10	10	0	0	0	79	10	29
2014	GL-07	26	49	12	4	7	2	0	76	11	55
2014	GL-08	24	40	20	15	2	0	0	64	16	55
2014	GL-09	24	40	16	10	8	0	1	65	19	107
2014	GL-10	12	54	14	14	6	0	0	66	20	65
2014	GL-11	20	46	20	7	6	0	0	66	13	68
2014	GL-13	21	68	5	5	0	0	0	89	5	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	41	18	6	4	1	1	71	11	378
2019	GL-07	25	42	21	5	7	0	0	67	12	85
2019	GL-08	26	35	16	14	9	0	0	60	23	43
2019	GL-09	23	47	23	5	1	1	0	70	7	75
2019	GL-10	30	34	19	9	4	2	2	67	13	47
2019	GL-11	27	46	14	6	4	1	1	75	10	70
2019	GL-13	42	42	16	0	0	0	0	84	0	19
2018	GL	22	43	21	8	6	0	0	65	15	306
2018	GL-07	21	40	26	10	3	0	0	61	13	70
2018	GL-08	7	48	15	15	15	0	0	56	30	27
2018	GL-09	21	39	23	11	6	0	0	61	17	71
2018	GL-10	21	44	19	5	12	0	0	65	16	43
2018	GL-11	24	47	18	5	5	0	0	71	11	55
2018	GL-13	33	47	13	7	0	0	0	80	7	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	31	21	4	5	1	1	69	9	379
2019	GL-07	38	30	22	2	6	0	1	69	8	86
2019	GL-08	25	41	16	9	9	0	0	66	18	44
2019	GL-09	37	31	20	4	4	1	3	71	8	75
2019	GL-10	26	32	28	9	2	2	2	60	11	47
2019	GL-11	41	29	20	3	6	1	0	71	9	70
2019	GL-13	56	17	22	6	0	0	0	72	6	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	35	31	18	9	6	1	0	66	15	380
2019	GL-07	40	29	14	9	8	0	0	69	17	86
2019	GL-08	36	39	9	5	11	0	0	75	16	44
2019	GL-09	33	28	23	11	4	1	0	62	15	75
2019	GL-10	30	28	23	15	4	0	0	57	19	47
2019	GL-11	33	33	17	7	7	1	1	68	15	70
2019	GL-13	37	26	32	5	0	0	0	63	5	19
2018	GL	28	36	15	9	10	0	1	65	20	309
2018	GL-07	33	35	11	8	11	1	0	69	20	72
2018	GL-08	30	37	22	0	11	0	0	67	11	27
2018	GL-09	24	35	13	13	15	0	1	59	28	72
2018	GL-10	26	28	19	16	12	0	0	53	28	43
2018	GL-11	22	43	19	9	6	0	2	66	15	54
2018	GL-13	53	20	20	0	7	0	0	73	7	15
2017	GL	25	34	17	12	11	1	1	60	23	382
2017	GL-07	31	35	15	9	10	0	0	66	18	71
2017	GL-08	16	45	14	16	6	2	2	63	23	51
2017	GL-09	27	29	20	10	13	0	0	57	23	99
2017	GL-10	12	35	17	17	17	2	2	48	34	60
2017	GL-11	33	26	18	13	8	2	0	60	22	61
2017	GL-13	27	53	13	7	0	0	0	80	7	15
2014	GL	30	33	18	11	7	0	0	63	19	429
2014	GL-06	55	34	0	7	0	3	0	93	7	29
2014	GL-07	32	22	18	11	15	2	0	55	26	55
2014	GL-08	26	29	22	18	4	0	2	55	22	55
2014	GL-09	24	37	18	7	12	0	1	62	20	107
2014	GL-10	17	35	26	17	5	0	0	52	22	65
2014	GL-11	25	42	15	12	7	0	0	66	19	68
2014	GL-13	53	26	21	0	0	0	0	79	0	19
2011	GL	29	38	13	10	9	0	0	68	19	495
2011	GL-06	36	26	5	15	18	0	0	62	33	39
2011	GL-07	33	30	13	4	20	0	0	63	24	46
2011	GL-08	32	37	15	7	9	0	0	69	16	94
2011	GL-09	25	38	17	11	10	0	0	63	21	102
2011	GL-10	25	39	17	13	6	0	0	64	19	77
2011	GL-11	29	46	10	11	4	0	0	74	16	70
2011	GL-12	35	35	6	12	12	0	0	71	24	17
2011	GL-13	20	65	5	10	0	0	0	85	10	20
2008	GL	27	36	13	12	11	0	1	64	23	375
2008	GL-06	21	36	21	4	18	0	0	57	21	28
2008	GL-07	31	33	11	18	4	0	2	66	23	45
2008	GL-08	34	30	15	11	10	0	0	64	21	61
2008	GL-09	24	40	10	15	10	0	0	64	25	67
2008	GL-10	20	33	18	20	10	0	0	52	30	61
2008	GL-11	30	35	14	7	14	0	0	65	21	43
2008	GL-12	40	30	0	0	30	0	0	70	30	10
2008	GL-13	26	58	5	5	5	0	0	84	11	19

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	40	27	17	8	8	1	0	68	15	379
2019	GL-07	43	26	15	7	9	0	0	69	16	86
2019	GL-08	39	30	16	5	11	0	0	68	16	44
2019	GL-09	35	30	20	9	4	1	0	66	14	74
2019	GL-10	38	13	26	15	6	0	2	52	22	47
2019	GL-11	40	33	11	4	10	1	0	74	14	70
2019	GL-13	42	37	16	5	0	0	0	79	5	19
2018	GL	33	30	17	8	11	1	0	63	19	308
2018	GL-07	35	21	19	11	11	3	0	57	23	72
2018	GL-08	22	48	15	11	4	0	0	70	15	27
2018	GL-09	31	28	15	7	18	1	0	59	25	72
2018	GL-10	26	31	21	10	12	0	0	57	21	42
2018	GL-11	35	31	17	9	7	0	0	67	17	54
2018	GL-13	47	20	20	7	7	0	0	67	13	15
2017	GL	27	31	19	11	10	2	1	59	21	383
2017	GL-07	34	27	22	4	13	0	0	61	17	71
2017	GL-08	18	35	21	16	6	2	2	55	23	51
2017	GL-09	30	30	19	8	11	1	0	61	19	99
2017	GL-10	13	28	20	22	12	3	2	44	35	60
2017	GL-11	31	33	18	10	7	2	0	65	17	61
2017	GL-13	47	33	13	0	7	0	0	80	7	15
2014	GL	28	35	18	11	7	1	0	64	18	429
2014	GL-06	52	38	0	10	0	0	0	90	10	29
2014	GL-07	31	23	26	7	11	2	0	55	19	55
2014	GL-08	22	33	25	15	4	2	0	56	19	55
2014	GL-09	27	33	20	7	12	1	0	60	20	107
2014	GL-10	15	48	15	17	5	0	0	63	22	65
2014	GL-11	23	43	13	10	10	0	0	67	20	68
2014	GL-13	47	32	21	0	0	0	0	79	0	19
2011	GL	31	33	15	11	8	1	0	65	20	494
2011	GL-06	33	33	3	10	21	0	0	67	31	39
2011	GL-07	35	28	13	11	9	4	0	66	20	46
2011	GL-08	30	32	16	11	10	0	1	63	21	93
2011	GL-09	29	34	16	12	9	0	0	64	21	102
2011	GL-10	25	34	19	19	3	0	0	58	22	77
2011	GL-11	31	34	14	11	9	0	0	66	20	70
2011	GL-12	47	18	18	6	12	0	0	65	18	17
2011	GL-13	20	70	5	5	0	0	0	90	5	20
2008	GL	23	39	14	11	12	1	0	63	23	375
2008	GL-06	29	36	7	11	11	7	0	69	23	28
2008	GL-07	31	33	18	9	9	0	0	64	18	45
2008	GL-08	18	38	23	11	10	0	0	56	21	61
2008	GL-09	21	40	12	9	18	0	0	61	27	67
2008	GL-10	13	39	16	15	15	0	2	53	30	61
2008	GL-11	26	37	12	9	14	2	0	64	24	43
2008	GL-12	20	60	0	10	10	0	0	80	20	10
2008	GL-13	32	53	16	0	0	0	0	84	0	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	36	30	16	9	8	1	0	67	17	379
2019	GL-07	41	24	17	7	10	0	0	65	17	86
2019	GL-08	34	36	9	9	11	0	0	70	20	44
2019	GL-09	31	31	19	15	3	3	0	63	18	75
2019	GL-10	32	28	13	17	9	0	2	61	26	47
2019	GL-11	32	38	14	6	9	1	0	71	15	69
2019	GL-13	37	37	26	0	0	0	0	74	0	19
2018	GL	29	33	15	11	13	0	0	62	23	310
2018	GL-07	31	33	14	13	10	0	0	64	22	72
2018	GL-08	22	41	15	11	11	0	0	63	22	27
2018	GL-09	26	32	10	10	21	1	0	59	31	72
2018	GL-10	26	26	19	14	16	0	0	51	30	43
2018	GL-11	31	40	13	9	7	0	0	71	16	55
2018	GL-13	33	20	33	7	7	0	0	53	13	15
2017	GL	27	31	15	14	12	0	0	59	26	382
2017	GL-07	31	35	13	6	15	0	0	66	21	71
2017	GL-08	18	28	19	24	12	0	0	45	35	51
2017	GL-09	31	29	19	8	12	0	0	61	20	99
2017	GL-10	18	27	15	22	15	2	2	47	38	60
2017	GL-11	27	33	18	15	7	0	0	60	22	60
2017	GL-13	47	40	7	0	7	0	0	87	7	15
2014	GL	29	33	19	10	9	1	0	62	19	429
2014	GL-06	59	24	3	7	0	7	0	89	7	29
2014	GL-07	29	23	20	11	15	2	0	54	26	55
2014	GL-08	22	23	31	16	7	0	0	45	24	55
2014	GL-09	29	36	13	7	14	0	0	65	21	107
2014	GL-10	20	35	20	18	6	0	0	55	25	65
2014	GL-11	23	44	17	6	10	0	0	67	16	68
2014	GL-13	37	37	26	0	0	0	0	74	0	19
2011	GL	29	36	13	12	10	0	0	65	22	495
2011	GL-06	28	33	10	5	23	0	0	62	28	39
2011	GL-07	28	33	9	22	9	0	0	61	30	46
2011	GL-08	30	37	14	7	12	0	0	67	19	94
2011	GL-09	28	29	17	16	10	0	0	58	25	102
2011	GL-10	27	30	21	14	8	0	0	57	22	77
2011	GL-11	24	46	9	11	10	0	0	70	21	70
2011	GL-12	41	24	0	24	12	0	0	65	35	17
2011	GL-13	25	65	10	0	0	0	0	90	0	20
2008	GL	27	38	12	11	13	0	0	65	23	375
2008	GL-06	18	57	4	7	14	0	0	75	21	28
2008	GL-07	33	38	9	9	11	0	0	71	20	45
2008	GL-08	25	34	18	13	10	0	0	59	23	61
2008	GL-09	25	40	12	9	13	0	0	66	22	67
2008	GL-10	20	39	10	13	16	0	2	60	30	61
2008	GL-11	37	26	14	9	14	0	0	63	23	43
2008	GL-12	50	20	0	10	20	0	0	70	30	10
2008	GL-13	21	58	21	0	0	0	0	79	0	19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	76	13	4	0	2	1	3	94	2	378
2019	GL-07	77	13	3	0	3	0	3	93	4	86
2019	GL-08	84	7	7	0	0	0	2	93	0	44
2019	GL-09	77	16	3	1	0	1	1	96	1	75
2019	GL-10	74	15	6	0	2	0	2	91	2	47
2019	GL-11	74	12	7	0	1	1	4	91	2	69
2019	GL-13	79	11	0	0	0	0	11	100	0	19
2017	GL	70	17	7	0	1	0	5	92	1	382
2017	GL-07	78	6	7	0	1	0	8	91	2	71
2017	GL-08	65	23	4	0	2	2	4	94	2	51
2017	GL-09	74	17	7	0	1	0	1	92	1	99
2017	GL-10	64	19	8	2	2	0	5	88	4	59
2017	GL-11	66	21	8	0	0	0	5	91	0	61
2017	GL-13	67	20	0	0	0	0	13	100	0	15
2014	GL	75	13	6	1	1	0	4	92	2	428
2014	GL-06	93	7	0	0	0	0	0	100	0	28
2014	GL-07	73	13	7	0	2	2	4	90	2	55
2014	GL-08	69	13	7	2	0	0	9	90	2	55
2014	GL-09	76	12	3	0	3	0	7	94	3	107
2014	GL-10	71	15	6	0	2	0	6	92	2	65
2014	GL-11	75	19	4	0	0	0	1	96	0	68
2014	GL-13	79	5	11	5	0	0	0	84	5	19
2011	GL	79	13	3	0	1	0	4	95	2	495
2011	GL-06	82	5	8	0	0	0	5	92	0	39
2011	GL-07	87	9	2	2	0	0	0	96	2	46
2011	GL-08	76	17	3	0	2	0	2	95	2	94
2011	GL-09	80	15	2	0	0	0	3	98	0	102
2011	GL-10	71	18	4	1	1	0	4	93	3	77
2011	GL-11	81	6	1	0	3	0	9	95	3	70
2011	GL-12	76	12	6	0	6	0	0	88	6	17
2011	GL-13	75	20	0	0	0	0	5	100	0	20
2008	GL	81	9	2	0	1	1	7	97	1	374
2008	GL-06	82	7	0	0	0	0	11	100	0	28
2008	GL-07	87	2	2	0	4	2	2	93	5	45
2008	GL-08	85	8	0	0	0	0	7	100	0	61
2008	GL-09	79	10	0	0	1	1	7	98	2	67
2008	GL-10	77	13	5	0	2	0	3	93	2	61
2008	GL-11	79	10	5	0	2	0	5	93	3	42
2008	GL-12	70	10	0	0	0	0	20	100	0	10
2008	GL-13	63	11	0	0	0	0	26	100	0	19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	35	23	19	3	7	4	10	67	12	378
2019	GL-07	39	21	15	4	11	2	8	67	16	85
2019	GL-08	32	23	20	0	5	0	20	69	6	44
2019	GL-09	39	26	16	7	4	3	5	71	12	74
2019	GL-10	21	26	23	4	4	9	13	59	11	47
2019	GL-11	29	23	21	4	9	6	9	60	15	70
2019	GL-13	42	21	32	0	0	5	0	67	0	19
2017	GL	24	21	24	5	10	4	12	54	18	382
2017	GL-07	27	20	18	3	14	4	14	57	21	71
2017	GL-08	16	25	24	8	0	0	28	57	11	51
2017	GL-09	26	18	24	5	12	3	11	51	20	98
2017	GL-10	20	15	32	8	10	7	8	41	22	60
2017	GL-11	28	28	18	7	11	2	7	61	20	61
2017	GL-13	27	33	33	0	0	7	0	64	0	15
2014	GL	23	24	19	7	9	5	14	57	20	428
2014	GL-06	41	11	17	3	10	7	10	63	17	29
2014	GL-07	29	22	15	6	13	4	13	61	22	55
2014	GL-08	17	26	13	9	2	7	26	64	17	54
2014	GL-09	21	21	20	6	15	6	11	52	25	107
2014	GL-10	14	25	25	8	5	8	17	51	16	65
2014	GL-11	17	34	16	4	9	3	17	63	16	68
2014	GL-13	37	26	26	5	5	0	0	63	11	19
2011	GL	21	29	19	9	11	2	9	56	23	495
2011	GL-06	21	28	15	10	15	0	10	54	29	39
2011	GL-07	24	30	17	7	13	0	9	60	21	46
2011	GL-08	22	31	16	11	5	5	10	63	19	94
2011	GL-09	21	23	23	8	16	1	10	48	26	102
2011	GL-10	18	30	19	9	13	4	6	54	25	77
2011	GL-11	21	33	11	9	14	0	11	61	26	70
2011	GL-12	6	41	18	6	12	6	12	57	21	17
2011	GL-13	30	40	25	5	0	0	0	70	5	20

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	43	30	14	5	7	2	1	74	12	380
2019	GL-07	43	28	14	6	9	0	0	71	15	86
2019	GL-08	48	25	11	2	11	2	0	74	14	44
2019	GL-09	40	37	15	4	1	3	0	79	5	75
2019	GL-10	40	23	15	9	6	4	2	68	16	47
2019	GL-11	41	27	16	3	10	1	1	71	13	70
2019	GL-13	42	53	0	5	0	0	0	95	5	19
2018	GL	39	28	17	5	10	0	0	67	15	310
2018	GL-07	33	31	21	8	7	0	0	64	15	72
2018	GL-08	33	15	33	7	11	0	0	48	19	27
2018	GL-09	36	26	17	6	15	0	0	63	21	72
2018	GL-10	37	28	16	5	14	0	0	65	19	43
2018	GL-11	42	40	7	4	7	0	0	82	11	55
2018	GL-13	60	13	20	0	7	0	0	73	7	15
2017	GL	33	30	17	7	12	2	0	64	18	383
2017	GL-07	38	25	20	6	10	1	0	64	16	71
2017	GL-08	26	31	20	16	4	4	0	59	20	51
2017	GL-09	38	31	10	4	15	1	0	70	19	99
2017	GL-10	18	30	20	10	18	3	0	50	29	60
2017	GL-11	39	28	20	2	10	2	0	68	12	61
2017	GL-13	53	27	20	0	0	0	0	80	0	15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	42	28	12	7	9	1	0	71	16	377
2019	GL-07	44	28	13	6	9	0	0	72	15	86
2019	GL-08	44	26	7	9	14	0	0	70	23	43
2019	GL-09	36	34	19	3	5	1	1	72	8	74
2019	GL-10	43	23	15	6	13	0	0	66	19	47
2019	GL-11	40	33	7	11	7	1	0	74	19	70
2019	GL-13	42	32	11	11	5	0	0	74	16	19
2018	GL	35	28	18	7	12	0	0	64	18	309
2018	GL-07	32	32	14	13	8	0	0	65	21	71
2018	GL-08	30	30	26	7	7	0	0	59	15	27
2018	GL-09	33	26	15	7	18	0	0	60	25	72
2018	GL-10	30	21	28	5	16	0	0	51	21	43
2018	GL-11	38	29	18	4	11	0	0	67	15	55
2018	GL-13	53	13	27	0	7	0	0	67	7	15
2017	GL	33	30	17	9	12	0	0	63	20	383
2017	GL-07	35	34	17	3	11	0	0	69	14	71
2017	GL-08	24	29	26	18	2	2	0	54	20	51
2017	GL-09	40	30	9	5	15	0	0	71	20	99
2017	GL-10	20	23	22	13	22	0	0	43	35	60
2017	GL-11	41	21	20	11	7	0	0	62	18	61
2017	GL-13	47	40	7	7	0	0	0	87	7	15
2014	GL	32	33	17	8	9	0	0	66	17	428
2014	GL-06	62	28	0	3	7	0	0	90	10	29
2014	GL-07	31	32	20	4	11	2	0	65	15	55
2014	GL-08	18	31	25	13	11	0	2	50	24	55
2014	GL-09	36	28	18	7	10	1	0	65	17	106
2014	GL-10	23	42	15	11	9	0	0	65	20	65
2014	GL-11	22	40	19	8	10	0	0	62	19	68
2014	GL-13	53	26	11	11	0	0	0	79	11	19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	43	17	11	6	1	65	17	87
2019	GL-11	18	42	16	13	11	0	61	24	38
2019	GL-13	29	41	12	12	6	0	71	18	17

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	29	29	17	13	9	3	0	60	23	378
2019	GL-07	36	24	10	12	15	2	0	62	27	86
2019	GL-08	25	27	23	16	7	2	0	53	23	44
2019	GL-09	25	33	23	8	4	7	0	63	13	75
2019	GL-10	17	32	11	23	13	2	2	51	38	47
2019	GL-11	25	28	25	14	7	1	0	53	22	69
2019	GL-13	37	32	16	11	5	0	0	68	16	19
2018	GL	20	33	18	11	16	1	0	54	27	310
2018	GL-07	19	32	16	10	22	1	0	51	32	73
2018	GL-08	26	33	19	7	15	0	0	59	22	27
2018	GL-09	17	35	18	13	17	1	0	52	30	72
2018	GL-10	24	26	19	19	12	0	0	50	31	42
2018	GL-11	15	33	25	9	18	0	0	47	27	55
2018	GL-13	33	27	20	7	13	0	0	60	20	15
2017	GL	19	30	23	12	12	4	0	52	25	378
2017	GL-07	19	26	26	13	14	1	0	45	28	69
2017	GL-08	14	34	32	12	6	2	0	49	18	50
2017	GL-09	20	32	23	9	11	4	0	54	21	98
2017	GL-10	12	31	17	14	19	7	2	46	35	59
2017	GL-11	21	29	21	15	8	5	0	53	24	61
2017	GL-13	33	40	20	7	0	0	0	73	7	15
2014	GL	19	32	22	12	10	5	0	54	23	425
2014	GL-06	32	22	7	14	7	18	0	66	26	28
2014	GL-07	20	29	20	7	20	4	0	51	28	55
2014	GL-08	16	31	26	15	7	5	0	50	23	55
2014	GL-09	21	29	21	15	10	3	1	51	26	107
2014	GL-10	16	31	25	16	8	5	0	49	25	64
2014	GL-11	13	44	20	7	10	4	0	60	19	67
2014	GL-13	28	39	28	6	0	0	0	67	6	18
2011	GL	17	35	23	11	10	4	0	54	22	493
2011	GL-06	13	28	23	13	18	5	0	43	32	39
2011	GL-07	11	35	24	17	13	0	0	46	30	46
2011	GL-08	23	28	22	12	9	5	1	55	22	94
2011	GL-09	14	31	24	12	16	3	1	47	29	102
2011	GL-10	16	35	25	10	8	6	0	54	19	77
2011	GL-11	13	43	20	12	7	4	0	59	20	69
2011	GL-12	35	24	29	6	0	6	0	63	6	17
2011	GL-13	20	65	10	5	0	0	0	85	5	20

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	27	29	19	11	13	2	0	57	24	377
2019	GL-07	33	21	19	8	18	1	0	55	26	85
2019	GL-08	27	30	18	14	11	0	0	57	25	44
2019	GL-09	23	35	17	15	7	4	0	60	22	75
2019	GL-10	17	32	15	11	21	2	2	51	33	47
2019	GL-11	23	26	30	9	12	0	0	49	20	69
2019	GL-13	21	47	11	16	5	0	0	68	21	19
2018	GL	19	31	20	12	17	1	0	50	29	307
2018	GL-07	18	28	22	11	19	1	0	46	31	72
2018	GL-08	19	41	15	11	15	0	0	59	26	27
2018	GL-09	15	22	26	15	19	1	0	38	35	72
2018	GL-10	20	37	17	10	17	0	0	56	27	41
2018	GL-11	15	35	17	13	20	0	0	50	33	54
2018	GL-13	20	33	27	7	13	0	0	53	20	15
2017	GL	18	24	24	18	15	2	0	42	34	381
2017	GL-07	21	20	20	20	18	1	0	41	38	71
2017	GL-08	12	30	30	22	6	0	0	42	28	50
2017	GL-09	18	23	27	14	15	2	0	43	30	98
2017	GL-10	8	18	27	18	22	5	2	29	43	60
2017	GL-11	23	26	18	16	16	0	0	49	33	61
2017	GL-13	27	33	27	7	0	7	0	64	7	15
2014	GL	16	29	25	14	14	2	0	47	28	428
2014	GL-06	31	24	21	3	14	7	0	59	18	29
2014	GL-07	20	23	24	15	16	2	0	44	32	55
2014	GL-08	16	27	26	20	11	0	0	44	31	55
2014	GL-09	17	30	20	17	16	1	0	47	33	107
2014	GL-10	9	29	25	18	15	3	0	40	35	65
2014	GL-11	13	35	28	6	15	3	0	50	21	67
2014	GL-13	26	32	37	5	0	0	0	58	5	19
2011	GL	17	32	23	14	12	1	0	50	26	493
2011	GL-06	21	23	15	28	13	0	0	44	41	39
2011	GL-07	20	26	17	20	17	0	0	46	37	46
2011	GL-08	16	39	19	9	14	3	0	57	23	93
2011	GL-09	17	29	23	14	15	2	1	47	29	102
2011	GL-10	12	35	29	13	10	0	1	47	24	77
2011	GL-11	14	34	30	13	9	0	0	49	21	70
2011	GL-12	29	24	24	12	12	0	0	53	24	17
2011	GL-13	20	40	30	5	5	0	0	60	10	20
2008	GL	16	36	18	11	17	1	0	53	28	374
2008	GL-06	18	36	11	14	18	0	4	56	33	28
2008	GL-07	22	33	13	11	18	2	0	57	30	45
2008	GL-08	15	35	25	12	13	0	0	50	25	60
2008	GL-09	12	37	19	9	21	1	0	50	30	67
2008	GL-10	13	36	16	10	23	2	0	50	33	61
2008	GL-11	26	33	9	23	7	2	0	60	31	43
2008	GL-12	10	50	10	0	30	0	0	60	30	10
2008	GL-13	26	37	32	5	0	0	0	63	5	19

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	21	29	20	15	14	1	0	51	29	377
2019	GL-07	30	24	16	13	16	0	0	55	29	86
2019	GL-08	23	26	19	23	9	0	0	49	33	43
2019	GL-09	13	35	24	15	9	4	0	50	25	75
2019	GL-10	17	32	11	13	26	0	2	50	39	47
2019	GL-11	19	28	28	13	13	0	0	46	26	69
2019	GL-13	11	42	11	32	5	0	0	53	37	19
2018	GL	14	25	24	17	18	2	0	40	36	309
2018	GL-07	11	26	25	18	18	3	0	38	37	73
2018	GL-08	22	22	26	15	15	0	0	44	30	27
2018	GL-09	11	23	20	20	24	3	0	35	45	71
2018	GL-10	19	19	26	17	19	0	0	38	36	42
2018	GL-11	9	31	25	13	22	0	0	40	35	55
2018	GL-13	7	27	27	27	13	0	0	33	40	15
2017	GL	14	22	24	18	19	3	0	38	38	381
2017	GL-07	13	27	24	17	18	1	0	40	36	71
2017	GL-08	12	26	26	24	12	0	0	38	36	50
2017	GL-09	15	18	28	15	20	3	0	35	37	98
2017	GL-10	8	17	25	20	25	3	2	26	47	60
2017	GL-11	20	23	20	13	21	3	0	44	36	61
2017	GL-13	27	33	13	13	7	7	0	64	21	15
2014	GL	12	25	25	20	15	3	0	38	36	427
2014	GL-06	17	31	24	10	10	7	0	52	22	29
2014	GL-07	15	25	26	18	15	2	0	40	34	55
2014	GL-08	15	20	35	18	11	2	0	35	29	55
2014	GL-09	13	25	18	20	23	1	0	39	43	106
2014	GL-10	6	28	18	26	18	3	0	35	46	65
2014	GL-11	9	26	32	19	9	4	0	37	29	67
2014	GL-13	16	32	32	16	5	0	0	47	21	19
2011	GL	11	32	24	18	12	3	0	44	31	493
2011	GL-06	10	18	26	21	23	3	0	29	45	39
2011	GL-07	11	33	20	20	15	2	0	44	36	46
2011	GL-08	12	40	17	13	14	4	0	54	28	93
2011	GL-09	11	32	23	18	14	3	0	44	32	102
2011	GL-10	9	27	31	18	9	5	0	38	29	77
2011	GL-11	7	37	21	24	7	3	0	46	32	70
2011	GL-12	24	24	18	18	18	0	0	47	35	17
2011	GL-13	10	40	35	5	5	5	0	53	11	20
2008	GL	7	33	27	18	14	1	0	40	32	374
2008	GL-06	4	32	36	14	11	4	0	37	26	28
2008	GL-07	4	42	20	11	22	0	0	47	33	45
2008	GL-08	13	25	34	16	11	0	0	38	28	61
2008	GL-09	7	30	25	21	16	0	0	37	37	67
2008	GL-10	2	30	28	18	16	7	0	33	37	61
2008	GL-11	14	38	17	21	10	0	0	52	31	42
2008	GL-12	10	50	10	20	10	0	0	60	30	10
2008	GL-13	0	32	42	26	0	0	0	32	26	19

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	20	28	23	13	15	1	0	49	28	376
2019	GL-07	27	23	20	10	20	0	0	50	30	86
2019	GL-08	23	25	11	25	16	0	0	48	41	44
2019	GL-09	16	31	31	8	11	4	0	49	19	75
2019	GL-10	13	32	13	19	21	2	0	46	41	47
2019	GL-11	18	28	34	6	13	0	0	46	19	67
2019	GL-13	16	37	16	32	0	0	0	53	32	19
2018	GL	12	29	19	18	19	2	0	42	38	309
2018	GL-07	10	29	19	19	21	3	0	39	41	73
2018	GL-08	11	30	26	11	22	0	0	41	33	27
2018	GL-09	7	28	17	19	26	3	0	36	47	72
2018	GL-10	17	20	22	24	17	0	0	37	41	41
2018	GL-11	9	35	22	15	20	0	0	44	35	55
2018	GL-13	20	33	13	27	7	0	0	53	33	15
2017	GL	14	27	19	19	19	2	0	42	39	381
2017	GL-07	17	25	14	18	22	3	0	44	42	71
2017	GL-08	12	32	18	26	12	0	0	44	38	50
2017	GL-09	13	26	18	18	22	2	0	40	42	98
2017	GL-10	7	30	28	8	23	2	2	38	33	60
2017	GL-11	16	23	23	23	13	2	0	40	37	61
2017	GL-13	20	47	13	20	0	0	0	67	20	15
2014	GL	13	28	21	20	15	3	0	42	36	425
2014	GL-06	24	28	14	17	7	10	0	58	27	29
2014	GL-07	18	16	26	17	18	5	0	36	37	55
2014	GL-08	13	29	22	22	13	2	0	43	35	55
2014	GL-09	16	25	17	21	20	1	0	41	41	105
2014	GL-10	12	22	20	26	17	3	0	35	44	65
2014	GL-11	4	42	25	17	11	2	0	47	28	66
2014	GL-13	5	53	26	11	5	0	0	58	16	19
2011	GL	12	33	20	18	15	2	0	46	34	494
2011	GL-06	13	18	18	28	21	3	0	32	50	39
2011	GL-07	13	28	17	28	13	0	0	41	41	46
2011	GL-08	13	41	16	11	18	1	0	55	29	94
2011	GL-09	13	25	21	24	18	1	0	38	42	102
2011	GL-10	13	34	23	13	16	1	0	47	29	77
2011	GL-11	6	39	20	21	10	4	0	46	33	70
2011	GL-12	24	41	6	6	24	0	0	65	29	17
2011	GL-13	5	65	20	0	10	0	0	70	10	20
2008	GL	9	39	18	17	15	1	0	49	33	375
2008	GL-06	7	32	25	11	21	4	0	41	33	28
2008	GL-07	13	31	18	16	20	2	0	45	36	45
2008	GL-08	10	34	23	28	5	0	0	44	33	61
2008	GL-09	9	36	12	25	16	1	0	45	42	67
2008	GL-10	2	49	16	13	18	2	0	52	32	61
2008	GL-11	19	44	14	12	12	0	0	63	23	43
2008	GL-12	20	40	20	0	20	0	0	60	20	10
2008	GL-13	11	58	32	0	0	0	0	68	0	19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	12	9	8	11	23	9	59	28	380
2019	GL-07	19	8	13	9	12	26	14	44	35	86
2019	GL-08	23	11	5	14	25	18	5	44	50	44
2019	GL-09	28	12	11	8	9	23	9	59	25	75
2019	GL-10	36	19	9	9	6	17	4	70	19	47
2019	GL-11	30	10	9	6	10	29	7	62	24	70
2019	GL-13	47	11	5	0	5	11	21	85	8	19

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	36	23	11	6	1	1	59	17	379
2019	GL-07	29	29	21	7	12	2	0	60	19	86
2019	GL-08	32	32	11	18	7	0	0	64	25	44
2019	GL-09	17	36	31	12	3	1	0	54	15	75
2019	GL-10	13	45	21	13	4	2	2	60	18	47
2019	GL-11	19	42	29	7	1	1	0	62	9	69
2019	GL-13	21	42	16	21	0	0	0	63	21	19
2018	GL	16	34	28	12	9	1	0	50	21	307
2018	GL-07	17	28	32	10	11	1	1	46	21	72
2018	GL-08	19	44	26	4	7	0	0	63	11	27
2018	GL-09	7	42	23	14	11	3	0	51	26	71
2018	GL-10	14	24	38	12	12	0	0	38	24	42
2018	GL-11	15	33	30	17	6	0	0	48	22	54
2018	GL-13	20	33	33	13	0	0	0	53	13	15
2017	GL	16	37	22	16	9	0	0	53	25	376
2017	GL-07	15	34	22	17	11	0	0	49	28	71
2017	GL-08	12	34	22	20	12	0	0	46	32	50
2017	GL-09	16	38	21	18	6	0	0	54	24	98
2017	GL-10	7	30	25	21	14	0	2	38	36	56
2017	GL-11	21	39	21	11	5	2	0	62	17	61
2017	GL-13	33	60	7	0	0	0	0	93	0	15
2014	GL	16	36	25	15	7	2	0	53	22	427
2014	GL-06	35	31	17	7	3	7	0	70	11	29
2014	GL-07	12	31	27	11	15	2	2	45	27	55
2014	GL-08	16	31	31	15	4	4	0	49	19	55
2014	GL-09	20	33	25	15	7	0	0	52	22	107
2014	GL-10	8	38	27	19	9	0	0	45	28	64
2014	GL-11	10	47	21	13	3	6	0	61	17	67
2014	GL-13	26	42	26	5	0	0	0	68	5	19
2011	GL	19	44	20	10	6	1	0	64	16	494
2011	GL-06	18	31	21	18	10	3	0	50	29	39
2011	GL-07	13	50	17	17	2	0	0	63	20	46
2011	GL-08	26	42	18	9	5	0	0	68	14	93
2011	GL-09	22	38	25	10	5	1	0	60	15	102
2011	GL-10	13	48	17	12	9	1	0	62	21	77
2011	GL-11	13	50	23	7	4	3	0	65	12	70
2011	GL-12	29	35	18	12	6	0	0	65	18	17
2011	GL-13	15	65	15	5	0	0	0	80	5	20

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	15	34	26	14	9	2	1	51	23	379
2019	GL-07	23	29	21	14	10	2	0	54	25	86
2019	GL-08	23	32	20	18	7	0	0	55	25	44
2019	GL-09	11	40	32	8	7	3	0	52	15	75
2019	GL-10	9	38	26	15	9	2	2	49	24	47
2019	GL-11	12	33	30	14	9	1	0	46	24	69
2019	GL-13	11	32	26	21	11	0	0	42	32	19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	36	17	12	5	2	1	65	17	378
2019	GL-07	33	35	16	8	5	3	0	70	13	86
2019	GL-08	25	41	16	16	2	0	0	66	18	44
2019	GL-09	25	40	13	17	1	3	0	67	19	75
2019	GL-10	22	37	13	11	13	2	2	61	25	46
2019	GL-11	23	30	25	14	6	0	1	54	21	69
2019	GL-13	37	53	11	0	0	0	0	89	0	19
2018	GL	24	39	19	10	7	1	1	63	17	306
2018	GL-07	21	42	22	10	4	1	0	63	14	72
2018	GL-08	22	37	15	19	4	0	4	62	23	27
2018	GL-09	20	41	23	6	8	1	1	62	14	71
2018	GL-10	22	32	17	17	12	0	0	54	29	41
2018	GL-11	24	33	20	11	11	0	0	57	22	54
2018	GL-13	27	53	7	13	0	0	0	80	13	15
2017	GL	26	39	17	10	6	2	1	67	16	377
2017	GL-07	27	34	25	8	4	1	0	61	13	71
2017	GL-08	28	40	12	18	0	2	0	69	18	50
2017	GL-09	24	42	18	6	5	3	1	69	12	98
2017	GL-10	16	40	14	16	12	0	2	57	29	57
2017	GL-11	30	38	18	8	5	2	0	68	13	61
2017	GL-13	53	47	0	0	0	0	0	100	0	15
2014	GL	28	39	16	10	4	3	0	69	14	428
2014	GL-06	41	31	0	21	3	3	0	75	25	29
2014	GL-07	36	24	16	15	4	5	0	63	19	55
2014	GL-08	30	39	18	7	4	2	0	70	11	54
2014	GL-09	27	39	15	11	5	2	1	68	16	107
2014	GL-10	20	49	15	8	3	3	2	73	11	65
2014	GL-11	26	42	17	9	4	1	0	69	13	68
2014	GL-13	26	53	21	0	0	0	0	79	0	19
2011	GL	32	36	13	8	7	4	0	71	15	494
2011	GL-06	41	21	13	13	13	0	0	62	26	39
2011	GL-07	30	41	13	9	7	0	0	72	15	46
2011	GL-08	35	34	11	8	8	4	0	73	16	93
2011	GL-09	32	29	16	11	8	4	0	64	19	102
2011	GL-10	30	40	13	12	4	1	0	71	16	77
2011	GL-11	24	51	13	3	6	3	0	78	9	70
2011	GL-12	47	41	6	0	0	6	0	94	0	17
2011	GL-13	35	55	5	0	0	5	0	95	0	20
2008	GL	26	39	14	10	6	4	1	68	17	375
2008	GL-06	39	18	21	7	4	11	0	64	12	28
2008	GL-07	31	36	13	9	9	2	0	68	18	45
2008	GL-08	25	39	18	10	5	2	2	66	15	61
2008	GL-09	28	30	16	9	9	6	1	63	19	67
2008	GL-10	15	51	13	8	5	8	0	71	14	61
2008	GL-11	33	42	12	7	2	2	2	78	10	43
2008	GL-12	40	30	0	10	10	10	0	78	22	10
2008	GL-13	32	58	5	5	0	0	0	89	5	19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	26	31	24	10	8	1	0	59	18	378
2019	GL-07	35	29	16	12	7	1	0	65	19	86
2019	GL-08	30	32	16	16	7	0	0	61	23	44
2019	GL-09	24	33	29	8	4	1	0	58	12	75
2019	GL-10	21	28	17	17	15	0	2	50	33	47
2019	GL-11	21	31	35	1	12	0	0	51	13	68
2019	GL-13	26	32	37	5	0	0	0	58	5	19
2018	GL	21	38	20	13	8	0	0	59	21	305
2018	GL-07	18	45	18	17	1	0	0	63	18	71
2018	GL-08	26	37	15	11	11	0	0	63	22	27
2018	GL-09	13	44	18	13	11	1	0	57	24	71
2018	GL-10	17	26	26	14	17	0	0	43	31	42
2018	GL-11	24	33	20	15	7	0	0	57	22	54
2018	GL-13	33	33	20	7	7	0	0	67	13	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	21	29	19	12	16	2	1	52	28	378
2019	GL-07	24	29	13	15	16	1	1	55	32	86
2019	GL-08	16	36	11	7	27	2	0	53	35	44
2019	GL-09	23	27	23	13	11	4	0	51	25	75
2019	GL-10	15	30	19	11	17	4	4	49	30	47
2019	GL-11	20	23	26	9	20	0	1	44	29	69
2019	GL-13	26	32	16	21	0	0	5	61	22	19
2018	GL	17	30	20	16	14	3	0	48	32	307
2018	GL-07	11	35	18	19	15	1	0	46	35	72
2018	GL-08	19	33	22	11	15	0	0	52	26	27
2018	GL-09	15	30	17	14	18	6	0	48	34	71
2018	GL-10	24	17	26	19	14	0	0	40	33	42
2018	GL-11	15	26	24	13	17	6	0	43	31	54
2018	GL-13	20	40	20	13	7	0	0	60	20	15
2017	GL	18	28	20	16	15	3	0	48	31	376
2017	GL-07	21	25	15	18	20	0	0	46	38	71
2017	GL-08	12	36	24	16	8	4	0	50	25	50
2017	GL-09	19	27	21	12	16	5	0	48	30	97
2017	GL-10	11	28	23	18	16	4	2	41	35	57
2017	GL-11	18	28	25	15	11	3	0	47	27	61
2017	GL-13	40	33	13	13	0	0	0	73	13	15
2014	GL	16	34	16	16	12	4	1	53	30	427
2014	GL-06	28	28	10	21	10	3	0	57	32	29
2014	GL-07	11	48	6	17	15	2	2	61	33	54
2014	GL-08	19	17	26	22	9	6	2	38	34	54
2014	GL-09	18	32	13	17	13	7	0	54	32	107
2014	GL-10	12	37	17	15	14	3	2	52	31	65
2014	GL-11	13	42	16	13	15	1	0	56	28	68
2014	GL-13	26	42	26	5	0	0	0	68	5	19
2011	GL	15	33	21	13	12	4	1	51	27	494
2011	GL-06	15	21	23	13	21	3	5	39	36	39
2011	GL-07	15	26	22	20	13	4	0	43	34	46
2011	GL-08	18	27	18	15	15	5	2	48	32	94
2011	GL-09	16	34	22	10	16	1	2	52	26	102
2011	GL-10	8	34	27	21	5	5	0	44	27	77
2011	GL-11	17	39	21	10	9	4	0	58	19	70
2011	GL-12	29	41	18	12	0	0	0	71	12	17
2011	GL-13	15	60	15	10	0	0	0	75	10	20

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	25	20	17	13	3	0	48	30	377
2019	GL-07	28	23	13	14	17	5	0	54	33	86
2019	GL-08	20	25	27	18	9	0	0	45	27	44
2019	GL-09	21	25	28	9	13	3	0	48	23	75
2019	GL-10	21	17	15	30	15	0	2	39	46	47
2019	GL-11	21	24	21	21	12	1	0	45	33	67
2019	GL-13	5	53	21	16	0	5	0	61	17	19
2018	GL	14	28	25	18	15	0	0	42	33	305
2018	GL-07	17	25	28	19	11	0	0	42	31	72
2018	GL-08	15	33	11	22	19	0	0	48	41	27
2018	GL-09	14	25	25	13	21	1	0	40	34	71
2018	GL-10	14	10	31	26	19	0	0	24	45	42
2018	GL-11	10	35	21	21	13	0	0	44	35	52
2018	GL-13	7	47	33	0	13	0	0	53	13	15
2017	GL	17	27	21	18	14	3	0	45	33	379
2017	GL-07	14	35	18	18	13	1	0	50	32	71
2017	GL-08	16	29	28	20	4	4	0	47	25	51
2017	GL-09	19	28	18	12	20	4	0	48	33	97
2017	GL-10	10	15	23	27	22	2	2	26	50	60
2017	GL-11	21	26	15	23	11	3	0	49	36	61
2017	GL-13	20	33	33	13	0	0	0	53	13	15
2014	GL	16	26	24	15	16	3	0	44	32	429
2014	GL-06	38	17	14	21	3	7	0	59	26	29
2014	GL-07	11	25	18	20	24	2	0	37	45	55
2014	GL-08	16	24	33	13	13	2	0	41	26	55
2014	GL-09	18	31	20	10	18	4	0	50	29	107
2014	GL-10	8	18	28	17	26	3	0	27	44	65
2014	GL-11	16	26	31	13	15	0	0	42	28	68
2014	GL-13	16	53	32	0	0	0	0	68	0	19
2011	GL	21	32	20	13	12	1	0	54	26	494
2011	GL-06	31	21	13	5	28	3	0	53	34	39
2011	GL-07	15	35	17	22	7	4	0	52	30	46
2011	GL-08	22	39	13	13	12	1	0	62	25	94
2011	GL-09	26	22	25	13	12	1	1	49	25	102
2011	GL-10	16	32	19	18	14	0	0	48	32	77
2011	GL-11	17	44	16	13	10	0	0	61	23	70
2011	GL-12	18	29	29	18	6	0	0	47	24	17
2011	GL-13	21	37	37	5	0	0	0	58	5	19
2008	GL	13	38	18	17	12	1	1	52	29	375
2008	GL-06	18	36	7	11	18	7	4	60	32	28
2008	GL-07	16	40	18	11	16	0	0	56	27	45
2008	GL-08	16	34	25	18	5	0	2	52	23	61
2008	GL-09	10	39	16	16	16	1	0	50	33	67
2008	GL-10	8	33	18	21	20	0	0	41	41	61
2008	GL-11	21	42	21	14	2	0	0	63	16	43
2008	GL-12	30	40	10	10	10	0	0	70	20	10
2008	GL-13	5	68	21	5	0	0	0	74	5	19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	21	25	22	11	17	2	1	48	29	377
2019	GL-07	20	17	23	14	21	3	1	39	37	86
2019	GL-08	11	23	32	16	16	0	2	35	33	44
2019	GL-09	16	35	22	5	18	3	1	54	24	74
2019	GL-10	20	24	22	17	15	0	2	44	33	46
2019	GL-11	28	23	19	10	19	1	0	51	29	69
2019	GL-13	26	42	5	11	11	0	5	72	22	19
2018	GL	17	27	24	13	17	1	1	45	31	306
2018	GL-07	18	25	25	15	15	0	1	44	31	72
2018	GL-08	19	22	22	15	15	4	4	44	32	27
2018	GL-09	21	27	20	6	20	4	3	52	27	71
2018	GL-10	12	19	21	21	26	0	0	31	48	42
2018	GL-11	11	33	26	15	15	0	0	44	30	54
2018	GL-13	20	27	47	0	7	0	0	47	7	15
2017	GL	15	31	17	14	19	2	2	47	34	380
2017	GL-07	8	35	23	10	22	1	0	44	33	71
2017	GL-08	16	19	22	28	8	0	8	38	38	51
2017	GL-09	15	31	19	11	19	4	0	48	32	98
2017	GL-10	10	19	17	17	31	2	5	31	51	59
2017	GL-11	20	48	5	13	12	2	0	69	25	60
2017	GL-13	27	40	13	13	7	0	0	67	20	15
2014	GL	14	28	21	13	18	3	3	45	33	429
2014	GL-06	34	14	7	17	17	10	0	54	38	29
2014	GL-07	11	20	15	22	26	5	2	33	51	55
2014	GL-08	15	18	20	12	20	4	11	38	38	55
2014	GL-09	15	31	24	9	17	3	1	48	27	107
2014	GL-10	8	28	18	20	25	2	0	36	45	65
2014	GL-11	13	35	24	10	13	1	3	50	25	68
2014	GL-13	16	47	32	0	0	0	5	67	0	19
2011	GL	16	34	18	14	14	1	3	52	29	494
2011	GL-06	23	15	10	23	26	0	3	39	50	39
2011	GL-07	9	39	17	20	13	0	2	49	33	46
2011	GL-08	11	39	17	14	13	3	3	53	28	94
2011	GL-09	19	28	24	9	14	3	4	51	24	102
2011	GL-10	14	34	16	17	18	0	1	49	36	77
2011	GL-11	21	39	20	9	10	0	1	61	19	70
2011	GL-12	24	35	24	12	6	0	0	59	18	17
2011	GL-13	21	58	11	11	0	0	0	79	11	19
2008	GL	11	39	18	13	16	1	2	51	30	374
2008	GL-06	4	29	32	14	14	4	4	35	31	28
2008	GL-07	11	38	11	18	18	4	0	51	37	45
2008	GL-08	8	41	26	11	11	2	0	50	23	61
2008	GL-09	12	27	19	18	19	0	4	41	39	67
2008	GL-10	13	36	10	11	28	2	0	50	40	61
2008	GL-11	19	48	14	5	12	0	2	68	17	42
2008	GL-12	30	30	20	0	20	0	0	60	20	10
2008	GL-13	11	79	11	0	0	0	0	89	0	19

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	55	22	11	4	2	2	3	81	7	379
2019	GL-07	55	20	14	6	3	0	2	76	10	86
2019	GL-08	57	23	9	2	2	2	5	85	5	44
2019	GL-09	51	31	12	4	0	1	1	84	4	75
2019	GL-10	65	17	9	0	2	2	4	88	2	46
2019	GL-11	51	14	16	7	3	3	6	72	11	70
2019	GL-13	58	26	0	11	0	0	5	89	11	19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	54	8	10	4	3	3	17	78	9	378
2019	GL-07	58	6	8	9	1	0	17	77	13	86
2019	GL-08	57	5	9	0	2	5	23	84	3	44
2019	GL-09	63	7	8	3	3	4	13	84	6	75
2019	GL-10	37	4	26	7	11	4	11	49	21	46
2019	GL-11	49	11	9	3	6	4	19	78	11	70
2019	GL-13	53	11	0	0	0	5	32	100	0	19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	22	20	7	6	3	4	65	14	379
2019	GL-07	44	14	22	8	8	2	1	60	17	86
2019	GL-08	48	14	16	5	2	2	14	73	8	44
2019	GL-09	37	24	25	7	4	3	0	63	11	75
2019	GL-10	26	28	22	11	9	2	2	57	20	46
2019	GL-11	30	29	14	7	10	4	6	65	19	70
2019	GL-13	58	26	5	5	0	0	5	89	6	19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	37	24	18	7	8	3	4	66	15	378
2019	GL-07	44	18	18	8	9	2	1	63	18	85
2019	GL-08	41	27	14	2	5	2	9	77	8	44
2019	GL-09	37	24	23	8	4	3	1	64	13	75
2019	GL-10	28	22	24	9	13	2	2	52	23	46
2019	GL-11	26	31	14	7	11	4	6	63	21	70
2019	GL-13	58	26	0	5	0	0	11	94	6	19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	35	22	17	10	7	5	5	62	19	377
2019	GL-07	42	19	16	8	7	6	2	66	16	86
2019	GL-08	36	16	18	9	2	7	11	64	14	44
2019	GL-09	36	28	16	8	4	5	1	70	13	74
2019	GL-10	22	24	24	11	15	2	2	48	27	46
2019	GL-11	26	23	16	16	10	4	4	54	29	69
2019	GL-13	42	16	26	0	5	0	11	65	6	19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	52	23	11	4	2	4	4	81	7	378
2019	GL-07	51	23	10	6	5	1	3	78	11	86
2019	GL-08	57	23	0	5	0	5	11	95	5	44
2019	GL-09	53	23	13	3	0	7	1	83	3	75
2019	GL-10	39	35	13	7	0	4	2	79	7	46
2019	GL-11	54	16	17	4	3	1	4	74	8	69
2019	GL-13	58	26	5	5	0	0	5	89	6	19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	62	14	9	3	6	2	5	81	9	376
2019	GL-07	62	12	7	2	12	0	6	78	15	86
2019	GL-08	63	16	7	0	2	5	7	89	3	43
2019	GL-09	63	17	11	5	1	3	0	82	7	75
2019	GL-10	56	20	7	4	4	4	4	83	10	45
2019	GL-11	58	7	14	3	9	3	6	71	13	69
2019	GL-13	84	5	5	0	0	0	5	94	0	19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	69	9	7	2	3	4	7	87	6	375
2019	GL-07	67	8	8	2	6	2	6	82	9	85
2019	GL-08	66	14	2	0	0	5	14	97	0	44
2019	GL-09	72	11	8	3	0	5	1	88	3	74
2019	GL-10	69	9	4	4	2	4	7	88	8	45
2019	GL-11	65	7	10	4	4	3	6	79	10	69
2019	GL-13	95	0	0	0	0	0	5	100	0	19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	43	16	8	6	1	0	69	15	380
2019	GL-07	27	35	16	10	10	1	0	62	21	86
2019	GL-08	18	48	14	11	9	0	0	66	20	44
2019	GL-09	20	48	21	7	3	1	0	69	9	75
2019	GL-10	28	36	15	9	9	2	2	67	18	47
2019	GL-11	26	43	20	7	4	0	0	69	11	70
2019	GL-13	32	53	5	11	0	0	0	84	11	19
2018	GL	18	39	21	10	11	1	0	58	22	306
2018	GL-07	17	30	34	11	7	1	0	47	19	71
2018	GL-08	22	44	22	4	7	0	0	67	11	27
2018	GL-09	20	35	17	8	15	4	0	57	25	71
2018	GL-10	21	29	21	14	14	0	0	50	29	42
2018	GL-11	13	52	11	13	11	0	0	65	24	54
2018	GL-13	20	53	20	0	7	0	0	73	7	15
2017	GL	18	37	22	11	10	1	1	56	22	381
2017	GL-07	16	37	27	8	11	1	0	53	20	71
2017	GL-08	20	33	28	12	6	2	0	54	18	51
2017	GL-09	19	39	16	11	13	0	1	59	25	98
2017	GL-10	12	32	30	10	13	2	2	45	24	60
2017	GL-11	20	42	15	15	7	2	0	63	22	60
2017	GL-13	33	47	20	0	0	0	0	80	0	15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	39	15	8	6	1	0	71	14	377
2019	GL-07	35	28	16	12	7	2	0	64	19	86
2019	GL-08	26	37	21	9	7	0	0	63	16	43
2019	GL-09	24	49	13	8	4	1	0	74	12	75
2019	GL-10	26	37	15	13	7	0	2	64	20	46
2019	GL-11	29	41	19	4	7	0	0	70	11	70
2019	GL-13	47	47	5	0	0	0	0	95	0	19
2018	GL	24	42	20	4	9	1	0	67	13	309
2018	GL-07	19	44	26	1	10	0	0	63	11	73
2018	GL-08	22	52	11	4	11	0	0	74	15	27
2018	GL-09	21	40	19	6	11	3	0	63	17	72
2018	GL-10	24	29	21	10	14	2	0	54	24	42
2018	GL-11	24	45	20	4	5	2	0	70	9	55
2018	GL-13	43	36	14	0	7	0	0	79	7	14
2017	GL	25	41	21	6	5	2	1	68	11	380
2017	GL-07	24	42	24	4	4	1	0	67	9	71
2017	GL-08	22	40	24	8	2	2	2	64	10	50
2017	GL-09	26	43	21	2	6	2	0	71	8	97
2017	GL-10	13	45	22	7	7	5	2	63	14	60
2017	GL-11	31	34	20	11	3	0	0	66	15	61
2017	GL-13	67	33	0	0	0	0	0	100	0	15
2014	GL	31	40	15	8	3	3	1	73	12	429
2014	GL-06	42	38	7	14	0	0	0	79	14	29
2014	GL-07	38	31	11	11	5	4	0	71	17	55
2014	GL-08	22	44	22	5	2	4	2	69	8	55
2014	GL-09	31	38	17	7	5	2	1	71	12	107
2014	GL-10	28	45	17	6	5	0	0	72	11	65
2014	GL-11	29	44	9	10	1	4	1	78	12	68
2014	GL-13	47	42	11	0	0	0	0	89	0	19
2011	GL	24	45	18	6	6	1	0	70	12	495
2011	GL-06	31	33	21	5	10	0	0	64	15	39
2011	GL-07	15	46	30	7	2	0	0	61	9	46
2011	GL-08	21	45	15	7	10	1	1	67	17	94
2011	GL-09	29	37	18	5	9	2	0	68	14	102
2011	GL-10	25	45	18	8	4	0	0	70	12	77
2011	GL-11	17	56	17	4	1	4	0	76	6	70
2011	GL-12	29	41	18	0	6	6	0	75	6	17
2011	GL-13	25	75	0	0	0	0	0	100	0	20

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	35	21	5	4	3	0	68	10	379
2019	GL-07	35	28	19	7	9	1	0	64	17	85
2019	GL-08	32	34	23	5	2	5	0	69	7	44
2019	GL-09	25	43	23	1	1	7	0	73	3	75
2019	GL-10	30	30	23	9	6	0	2	61	15	47
2019	GL-11	29	36	24	7	3	1	0	65	10	70
2019	GL-13	37	47	16	0	0	0	0	84	0	19
2018	GL	28	36	23	5	6	2	0	65	11	309
2018	GL-07	26	40	25	4	5	0	0	66	10	73
2018	GL-08	26	44	15	4	4	7	0	76	8	27
2018	GL-09	26	32	26	6	7	3	0	60	13	72
2018	GL-10	14	33	31	7	12	2	0	49	20	42
2018	GL-11	29	40	20	4	4	2	2	72	8	55
2018	GL-13	33	27	33	7	0	0	0	60	7	15
2017	GL	23	35	25	7	6	2	1	60	13	381
2017	GL-07	23	31	32	6	6	1	1	55	12	71
2017	GL-08	20	29	35	10	2	2	2	51	12	51
2017	GL-09	23	34	26	7	6	3	1	59	14	97
2017	GL-10	17	40	18	8	12	2	3	60	21	60
2017	GL-11	23	43	23	8	3	0	0	66	11	61
2017	GL-13	53	40	7	0	0	0	0	93	0	15
2014	GL	29	39	19	6	2	3	1	71	9	427
2014	GL-06	34	34	18	7	0	7	0	74	7	29
2014	GL-07	42	29	18	5	2	4	0	73	8	55
2014	GL-08	26	40	22	5	4	1	2	68	9	55
2014	GL-09	28	39	18	6	3	6	1	72	9	106
2014	GL-10	20	43	22	11	3	2	0	64	14	65
2014	GL-11	32	40	16	6	1	3	1	76	8	68
2014	GL-13	32	58	11	0	0	0	0	89	0	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	39	36	11	8	5	0	0	75	13	377
2019	GL-07	42	27	14	12	5	0	0	69	16	85
2019	GL-08	35	35	14	9	7	0	0	70	16	43
2019	GL-09	36	41	16	5	0	1	0	78	5	75
2019	GL-10	38	36	4	13	6	0	2	76	20	47
2019	GL-11	33	43	7	4	12	0	0	77	16	69
2019	GL-13	53	37	0	11	0	0	0	89	11	19
2018	GL	29	42	12	7	9	0	0	71	17	309
2018	GL-07	26	44	12	10	8	0	0	70	18	73
2018	GL-08	30	52	7	7	4	0	0	81	11	27
2018	GL-09	26	39	13	8	13	1	0	66	21	72
2018	GL-10	34	37	7	5	17	0	0	71	22	41
2018	GL-11	22	44	18	7	9	0	0	65	16	55
2018	GL-13	53	20	13	7	7	0	0	73	13	15
2017	GL	30	41	13	6	9	0	1	72	15	379
2017	GL-07	32	35	17	6	10	0	0	68	15	71
2017	GL-08	23	47	20	6	2	0	2	71	8	49
2017	GL-09	34	39	9	6	11	0	0	73	18	97
2017	GL-10	17	52	13	7	10	0	2	69	17	60
2017	GL-11	31	41	18	5	5	0	0	72	10	61
2017	GL-13	60	33	7	0	0	0	0	93	0	15
2014	GL	35	38	12	10	5	0	0	73	15	428
2014	GL-06	48	28	3	17	3	0	0	76	21	29
2014	GL-07	34	33	13	13	7	0	0	67	20	55
2014	GL-08	27	45	11	11	5	0	0	73	16	55
2014	GL-09	37	32	15	9	7	0	0	69	16	107
2014	GL-10	37	42	11	8	3	0	0	78	11	65
2014	GL-11	28	47	10	10	4	0	0	75	15	67
2014	GL-13	42	42	16	0	0	0	0	84	0	19
2011	GL	33	40	14	7	6	1	0	74	13	494
2011	GL-06	33	28	18	13	8	0	0	62	21	39
2011	GL-07	22	52	13	7	7	0	0	74	13	46
2011	GL-08	29	46	11	9	5	1	0	75	14	94
2011	GL-09	39	33	13	7	7	1	0	73	14	102
2011	GL-10	27	45	13	9	5	0	0	73	14	77
2011	GL-11	36	39	16	6	3	1	0	75	9	70
2011	GL-12	29	35	24	6	6	0	0	65	12	17
2011	GL-13	50	45	5	0	0	0	0	95	0	20
2008	GL	25	45	13	9	7	0	0	71	16	375
2008	GL-06	25	50	7	4	11	4	0	78	15	28
2008	GL-07	27	44	9	9	11	0	0	71	20	45
2008	GL-08	25	44	15	8	8	0	0	69	16	61
2008	GL-09	24	42	15	12	7	0	0	66	19	67
2008	GL-10	11	57	13	15	3	0	0	69	18	61
2008	GL-11	44	30	14	9	2	0	0	74	12	43
2008	GL-12	40	40	10	0	10	0	0	80	10	10
2008	GL-13	37	42	16	0	5	0	0	79	5	19

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	33	27	19	10	10	1	0	61	20	379
2019	GL-07	41	19	15	13	12	1	0	60	25	86
2019	GL-08	32	30	20	9	9	0	0	61	18	44
2019	GL-09	24	39	19	8	8	3	0	64	16	75
2019	GL-10	33	33	15	11	9	0	0	65	20	46
2019	GL-11	30	26	21	10	13	0	0	56	23	70
2019	GL-13	32	26	26	16	0	0	0	58	16	19
2018	GL	21	29	21	14	14	0	0	51	28	308
2018	GL-07	24	28	21	14	14	0	0	51	28	72
2018	GL-08	30	33	11	22	4	0	0	63	26	27
2018	GL-09	20	27	23	14	15	1	0	47	30	71
2018	GL-10	21	19	24	14	21	0	0	40	36	42
2018	GL-11	18	27	22	16	16	0	0	45	33	55
2018	GL-13	7	40	20	7	27	0	0	47	33	15
2017	GL	23	32	17	15	12	1	0	56	27	379
2017	GL-07	27	29	24	6	14	0	0	56	20	71
2017	GL-08	18	36	26	18	2	0	0	54	20	50
2017	GL-09	26	37	9	13	13	1	0	64	27	97
2017	GL-10	8	33	23	18	15	0	2	42	34	60
2017	GL-11	28	28	13	22	7	2	0	58	29	60
2017	GL-13	33	27	13	13	13	0	0	60	27	15
2014	GL	24	33	23	12	8	0	0	58	20	429
2014	GL-06	45	28	3	10	10	3	0	75	21	29
2014	GL-07	26	32	17	11	15	0	0	58	26	55
2014	GL-08	20	27	33	13	7	0	0	47	20	55
2014	GL-09	26	36	20	12	7	0	0	62	19	107
2014	GL-10	23	37	28	8	5	0	0	60	12	65
2014	GL-11	20	32	23	16	9	0	0	52	25	68
2014	GL-13	16	37	16	26	5	0	0	53	32	19
2011	GL	25	40	19	11	5	0	0	65	16	493
2011	GL-06	31	33	15	18	3	0	0	64	21	39
2011	GL-07	26	35	17	15	7	0	0	61	22	46
2011	GL-08	24	51	12	11	3	0	0	74	14	93
2011	GL-09	27	33	20	10	9	1	0	61	19	102
2011	GL-10	21	43	23	9	4	0	0	64	13	77
2011	GL-11	26	36	21	13	4	0	0	61	17	70
2011	GL-12	29	35	29	0	6	0	0	65	6	17
2011	GL-13	15	55	25	5	0	0	0	70	5	20

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	32	18	12	7	0	0	63	19	379
2019	GL-07	38	23	15	13	10	0	0	62	23	86
2019	GL-08	32	34	14	14	7	0	0	66	20	44
2019	GL-09	24	41	21	9	3	1	0	66	12	75
2019	GL-10	30	32	15	15	9	0	0	62	23	47
2019	GL-11	26	33	21	10	10	0	0	59	20	70
2019	GL-13	26	42	21	11	0	0	0	68	11	19
2018	GL	20	33	19	14	12	0	0	54	26	308
2018	GL-07	21	35	21	11	13	0	0	56	24	72
2018	GL-08	30	33	15	22	0	0	0	63	22	27
2018	GL-09	19	31	18	15	15	1	0	51	31	72
2018	GL-10	14	26	21	21	17	0	0	40	38	42
2018	GL-11	17	31	24	15	13	0	0	48	28	54
2018	GL-13	20	33	20	7	20	0	0	53	27	15
2017	GL	22	32	20	14	11	0	0	54	26	378
2017	GL-07	25	27	30	6	13	0	0	52	18	71
2017	GL-08	20	32	26	22	0	0	0	52	22	50
2017	GL-09	26	35	13	11	15	0	0	61	26	96
2017	GL-10	8	31	29	19	12	0	2	40	31	59
2017	GL-11	21	36	15	21	7	0	0	57	28	61
2017	GL-13	27	33	20	13	7	0	0	60	20	15
2014	GL	21	34	23	14	7	0	0	55	21	428
2014	GL-06	27	42	14	10	7	0	0	69	17	29
2014	GL-07	27	29	15	15	13	2	0	57	28	55
2014	GL-08	16	36	22	18	7	0	0	53	26	55
2014	GL-09	22	35	24	9	9	1	0	57	19	106
2014	GL-10	20	32	32	11	5	0	0	52	15	65
2014	GL-11	17	32	26	17	7	0	0	49	25	68
2014	GL-13	21	32	11	37	0	0	0	53	37	19
2011	GL	23	42	18	11	6	0	0	65	16	493
2011	GL-06	26	28	18	21	8	0	0	54	28	39
2011	GL-07	26	39	13	15	7	0	0	65	22	46
2011	GL-08	19	51	19	9	2	0	0	70	11	93
2011	GL-09	26	34	15	13	11	1	0	61	24	102
2011	GL-10	22	39	23	9	6	0	0	61	16	77
2011	GL-11	24	43	23	7	3	0	0	67	10	70
2011	GL-12	24	47	18	6	6	0	0	71	12	17
2011	GL-13	15	60	15	10	0	0	0	75	10	20
2008	GL	23	43	18	10	5	1	0	67	15	374
2008	GL-06	32	43	14	4	7	0	0	75	11	28
2008	GL-07	24	33	27	7	7	2	0	59	14	45
2008	GL-08	20	51	15	13	2	0	0	70	15	61
2008	GL-09	22	43	12	15	7	0	0	66	22	67
2008	GL-10	13	51	23	8	5	0	0	64	13	61
2008	GL-11	33	37	21	5	2	2	0	71	7	43
2008	GL-13	21	53	11	16	0	0	0	74	16	19

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	27	21	11	8	2	0	60	19	380
2019	GL-07	38	23	19	10	8	1	0	62	19	86
2019	GL-08	34	23	27	9	7	0	0	57	16	44
2019	GL-09	27	35	17	15	5	1	0	62	20	75
2019	GL-10	26	30	21	9	9	6	0	59	18	47
2019	GL-11	24	29	26	7	11	3	0	54	19	70
2019	GL-13	42	26	5	11	16	0	0	68	26	19
2018	GL	27	27	21	11	12	1	0	55	24	310
2018	GL-07	26	32	19	11	11	1	0	58	22	73
2018	GL-08	41	22	15	11	11	0	0	63	22	27
2018	GL-09	25	28	18	15	10	4	0	55	26	72
2018	GL-10	21	19	31	12	17	0	0	40	29	42
2018	GL-11	22	31	24	9	15	0	0	53	24	55
2018	GL-13	27	20	20	7	27	0	0	47	33	15
2017	GL	24	30	19	12	11	3	0	57	24	379
2017	GL-07	24	32	15	13	11	4	0	59	25	71
2017	GL-08	18	37	23	18	2	2	0	56	21	49
2017	GL-09	27	31	20	7	12	3	0	60	20	97
2017	GL-10	15	25	27	17	10	5	2	43	29	60
2017	GL-11	34	30	11	15	8	2	0	65	23	61
2017	GL-13	13	33	27	7	20	0	0	47	27	15
2014	GL	23	28	19	14	11	3	1	54	26	428
2014	GL-06	24	24	14	17	10	10	0	54	30	29
2014	GL-07	24	32	7	15	15	7	0	61	32	55
2014	GL-08	16	24	22	18	9	9	2	45	31	55
2014	GL-09	26	36	18	8	9	2	1	63	18	107
2014	GL-10	25	30	16	16	14	0	0	55	30	64
2014	GL-11	23	24	31	12	10	0	0	48	22	68
2014	GL-13	26	5	21	37	11	0	0	32	47	19
2011	GL	29	27	21	10	8	4	1	58	19	494
2011	GL-06	23	26	23	13	13	3	0	50	26	39
2011	GL-07	30	22	24	9	11	4	0	55	20	46
2011	GL-08	27	36	18	10	3	5	1	67	14	94
2011	GL-09	32	20	24	7	14	3	1	54	21	102
2011	GL-10	30	26	22	10	8	4	0	58	19	77
2011	GL-11	24	30	20	16	7	3	0	56	24	70
2011	GL-12	35	35	12	6	12	0	0	71	18	17
2011	GL-13	15	25	35	20	0	5	0	42	21	20
2008	GL	25	31	18	16	7	3	0	58	23	375
2008	GL-06	36	21	14	14	7	7	0	62	23	28
2008	GL-07	33	20	18	16	7	4	2	57	24	45
2008	GL-08	25	36	18	11	8	2	0	62	20	61
2008	GL-09	19	33	18	24	4	1	0	53	29	67
2008	GL-10	13	31	23	20	10	3	0	46	31	61
2008	GL-11	35	28	21	14	0	2	0	64	14	43
2008	GL-12	50	20	0	10	20	0	0	70	30	10
2008	GL-13	21	47	16	16	0	0	0	68	16	19

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	GL	15	50	35	379
2019	GL-07	16	49	35	86
2019	GL-08	18	48	34	44
2019	GL-09	12	52	36	75
2019	GL-10	11	50	39	46
2019	GL-11	11	51	37	70
2019	GL-13	32	47	21	19
2018	GL	16	52	32	308
2018	GL-07	10	52	38	71
2018	GL-08	15	52	33	27
2018	GL-09	18	50	32	72
2018	GL-10	12	51	37	43
2018	GL-11	19	57	24	54
2018	GL-13	40	47	13	15
2017	GL	17	53	30	382
2017	GL-07	16	54	30	70
2017	GL-08	18	51	31	51
2017	GL-09	16	59	25	99
2017	GL-10	13	53	33	60
2017	GL-11	20	53	28	61
2017	GL-13	27	40	33	15
2014	GL	16	53	32	429
2014	GL-06	17	45	38	29
2014	GL-07	15	58	27	55
2014	GL-08	15	58	27	55
2014	GL-09	12	57	31	107
2014	GL-10	17	62	22	65
2014	GL-11	18	47	35	68
2014	GL-13	21	26	53	19
2011	GL	15	57	28	494
2011	GL-06	18	36	46	39
2011	GL-07	20	61	20	46
2011	GL-08	14	65	21	94
2011	GL-09	16	59	25	102
2011	GL-10	10	64	26	77
2011	GL-11	17	56	27	70
2011	GL-12	18	35	47	17
2011	GL-13	5	60	35	20

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	GL	43	14	16	7	7	14	58
2019	GL-07	50	7	7	0	7	29	14
2018	GL	38	18	18	14	0	12	50
2018	GL-09	54	23	0	15	0	8	13
2018	GL-11	20	30	20	10	0	20	10
2017	GL	51	12	18	13	0	6	67
2017	GL-07	36	9	27	18	0	9	11
2017	GL-09	63	0	13	19	0	6	16
2017	GL-11	34	24	25	8	0	8	12
2014	GL	37	21	18	15	9999	9	67
2014	GL-09	38	15	15	15	9999	15	13
2014	GL-10	45	18	36	0	9999	0	11
2014	GL-11	33	25	17	25	9999	0	12
2011	GL	31	33	24	4	9999	8	75
2011	GL-08	15	54	8	0	9999	23	13
2011	GL-09	25	38	31	6	9999	0	16
2011	GL-11	58	17	25	0	9999	0	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	44	11	7	3	2	1	79	10	380
2019	GL-07	36	40	13	8	1	0	2	77	10	86
2019	GL-08	34	41	11	9	2	2	0	77	12	44
2019	GL-09	17	53	8	11	7	3	1	74	18	75
2019	GL-10	32	47	15	4	2	0	0	79	6	47
2019	GL-11	37	43	7	6	4	1	1	82	10	70
2019	GL-13	47	32	5	5	5	0	5	83	11	19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	32	14	4	5	3	1	76	9	378
2019	GL-07	41	31	12	5	5	5	2	78	10	86
2019	GL-08	43	34	11	5	5	2	0	79	9	44
2019	GL-09	24	49	19	1	1	4	1	77	3	74
2019	GL-10	39	24	22	7	7	2	0	64	13	46
2019	GL-11	47	26	14	3	9	0	1	74	12	70
2019	GL-13	79	5	11	0	0	0	5	89	0	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	21	79	377
2019	GL-07	20	80	84
2019	GL-08	30	70	44
2019	GL-09	19	81	75
2019	GL-10	15	85	46
2019	GL-11	30	70	70
2018	GL	24	76	308
2018	GL-07	25	75	73
2018	GL-08	26	74	27
2018	GL-09	19	81	70
2018	GL-10	33	67	43
2018	GL-11	22	78	54
2018	GL-13	33	67	15

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	54	46	79
2019	GL-07	47	53	17
2019	GL-09	64	36	14
2019	GL-11	48	52	21
2018	GL	42	58	73
2018	GL-07	44	56	18
2018	GL-09	46	54	13
2018	GL-10	64	36	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	56	44	79
2019	GL-07	65	35	17
2019	GL-08	46	54	13
2019	GL-09	50	50	14
2019	GL-11	62	38	21
2018	GL	58	42	73
2018	GL-07	61	39	18
2018	GL-10	64	36	14
2018	GL-11	50	50	12

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	13	87	79
2019	GL-07	0	100	17
2019	GL-08	0	100	13
2019	GL-09	0	100	14
2019	GL-11	29	71	21
2018	GL	18	82	73
2018	GL-09	0	100	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	15	85	79
2019	GL-07	29	71	17
2018	GL	11	89	73
2018	GL-09	0	100	13
2018	GL-11	0	100	12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	22	78	79
2019	GL-11	29	71	21
2018	GL	16	84	73

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	50	50	78
2019	GL-07	59	41	17
2019	GL-09	64	36	14
2019	GL-11	45	55	20
2018	GL	52	48	73
2018	GL-07	44	56	18
2018	GL-09	62	38	13
2018	GL-10	57	43	14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	54	46	78
2019	GL-08	46	54	13
2019	GL-09	57	43	14
2019	GL-11	40	60	20
2018	GL	56	44	73
2018	GL-07	72	28	18
2018	GL-09	46	54	13
2018	GL-10	50	50	14
2018	GL-11	58	42	12

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	49	51	78
2019	GL-07	59	41	17
2019	GL-08	46	54	13
2019	GL-09	57	43	14
2019	GL-11	45	55	20
2018	GL	55	45	73
2018	GL-07	44	56	18
2018	GL-10	43	57	14
2018	GL-11	50	50	12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	38	62	78
2019	GL-08	62	38	13
2019	GL-09	43	57	14
2019	GL-11	40	60	20
2018	GL	37	63	73
2018	GL-09	62	38	13
2018	GL-11	50	50	12

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	40	60	78
2019	GL-07	47	53	17
2019	GL-08	38	62	13
2019	GL-11	45	55	20
2018	GL	48	52	73
2018	GL-07	50	50	18
2018	GL-09	62	38	13
2018	GL-10	36	64	14
2018	GL-11	42	58	12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	60	40	78
2019	GL-07	47	53	17
2019	GL-11	60	40	20
2018	GL	52	48	73
2018	GL-07	44	56	18
2018	GL-09	46	54	13
2018	GL-10	57	43	14
2018	GL-11	50	50	12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	36	64	78
2019	GL-07	29	71	17
2019	GL-09	64	36	14
2019	GL-11	25	75	20
2018	GL	44	56	73
2018	GL-07	39	61	18
2018	GL-09	54	46	13
2018	GL-10	50	50	14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	19	81	78
2019	GL-11	30	70	20
2018	GL	23	77	73
2018	GL-10	50	50	14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	49	51	78
2019	GL-07	65	35	17
2019	GL-09	36	64	14
2019	GL-11	60	40	20
2018	GL	52	48	73
2018	GL-07	61	39	18
2018	GL-09	62	38	13
2018	GL-10	50	50	14
2018	GL-11	58	42	12

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	36	64	78
2019	GL-07	41	59	17
2019	GL-09	43	57	14
2019	GL-11	30	70	20
2018	GL	45	55	73
2018	GL-07	28	72	18
2018	GL-09	54	46	13
2018	GL-10	57	43	14

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	12	88	78
2019	GL-07	0	100	17
2019	GL-09	0	100	14
2019	GL-11	30	70	20
2018	GL	18	82	73

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	62	38	78
2019	GL-07	53	47	17
2019	GL-08	38	62	13
2019	GL-11	65	35	20
2018	GL	64	36	73
2018	GL-07	72	28	18
2018	GL-09	46	54	13
2018	GL-11	50	50	12

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	26	74	78
2019	GL-11	25	75	20
2018	GL	29	71	73
2018	GL-07	28	72	18
2018	GL-11	42	58	12

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	78
2019	GL-07	0	100	17
2019	GL-08	0	100	13
2019	GL-11	25	75	20
2018	GL	14	86	73
2018	GL-11	0	100	12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	32	68	78
2019	GL-11	40	60	20
2018	GL	36	64	73
2018	GL-07	33	67	18
2018	GL-09	38	62	13
2018	GL-10	50	50	14

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	21	79	78
2019	GL-11	30	70	20
2018	GL	18	82	73

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	12	88	78
2019	GL-09	0	100	14
2018	GL	16	84	73

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	10	90	78
2018	GL	18	82	73
2018	GL-09	0	100	13

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	10	90	78
2018	GL	8	92	73
2018	GL-07	0	100	18

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	19	81	78
2019	GL-07	35	65	17
2018	GL	15	85	73
2018	GL-11	0	100	12

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	10	90	69
2018	GL	17	83	60

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	13	87	69
2018	GL	15	85	60
2018	GL-11	0	100	10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	7	93	69

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	69
2018	GL	12	88	60
2018	GL-07	0	100	16
2018	GL-11	0	100	10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	69
2019	GL-09	0	100	14
2018	GL	17	83	60

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	12	88	69
2018	GL	12	88	60
2018	GL-11	0	100	10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	13	87	69
2018	GL	13	87	60

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	26	74	69
2018	GL	23	77	60
2018	GL-07	31	69	16

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	69
2018	GL	10	90	60
2018	GL-10	0	100	11

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	52	48	69
2019	GL-09	57	43	14
2018	GL	32	68	60
2018	GL-07	44	56	16
2018	GL-09	50	50	10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	58	42	69
2019	GL-09	50	50	14
2018	GL	62	38	60
2018	GL-07	63	38	16
2018	GL-10	45	55	11
2018	GL-11	50	50	10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	7	93	69
2018	GL	8	92	60
2018	GL-10	0	100	11

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	16	84	69
2018	GL	15	85	60
2018	GL-07	0	100	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	26	74	376
2019	GL-07	28	72	85
2019	GL-08	33	67	43
2019	GL-09	24	76	75
2019	GL-10	26	74	46
2019	GL-11	28	72	69

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	19	19	23	9	15	11	4	45	28	380
2019	GL-07	29	14	22	12	12	7	5	49	26	86
2019	GL-08	14	18	25	7	20	11	5	38	32	44
2019	GL-09	13	27	21	7	13	16	3	49	25	75
2019	GL-10	19	15	23	11	17	9	6	40	33	47
2019	GL-11	17	21	23	9	20	9	1	43	32	70
2019	GL-13	11	37	37	11	5	0	0	47	16	19
2018	GL	14	26	23	13	18	5	1	43	33	311
2018	GL-07	14	32	22	15	15	3	0	46	31	73
2018	GL-08	19	26	26	11	15	4	0	46	27	27
2018	GL-09	8	25	26	10	17	13	1	39	31	72
2018	GL-10	7	23	19	21	28	2	0	31	50	43
2018	GL-11	15	22	25	15	20	4	0	38	36	55
2018	GL-13	13	33	20	13	20	0	0	47	33	15
2017	GL	16	24	22	10	16	9	3	46	30	382
2017	GL-07	15	18	32	9	14	10	1	38	26	71
2017	GL-08	14	26	18	14	14	10	6	47	32	51
2017	GL-09	15	30	18	7	16	10	3	52	27	98
2017	GL-10	15	23	17	8	23	8	5	44	37	60
2017	GL-11	20	20	25	11	15	8	2	44	29	61
2017	GL-13	33	27	20	20	0	0	0	60	20	15
2014	GL	16	27	23	9	10	12	3	51	22	427
2014	GL-06	21	28	17	14	10	10	0	54	27	29
2014	GL-07	16	29	23	5	16	5	4	50	24	55
2014	GL-08	17	24	24	9	6	18	2	51	19	54
2014	GL-09	19	22	20	9	12	15	3	50	26	107
2014	GL-10	11	31	22	9	11	12	5	50	24	65
2014	GL-11	14	28	27	10	7	9	4	48	20	68
2014	GL-13	11	63	21	5	0	0	0	74	5	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	28	20	9	10	2	1	60	20	380
2019	GL-07	40	16	24	8	9	2	0	57	18	86
2019	GL-08	30	23	16	11	16	2	2	55	29	44
2019	GL-09	25	36	20	12	4	3	0	63	16	75
2019	GL-10	28	17	26	9	19	0	2	46	28	47
2019	GL-11	24	37	17	9	10	1	1	63	19	70
2019	GL-13	16	53	21	11	0	0	0	68	11	19
2018	GL	20	36	18	11	14	1	0	57	25	310
2018	GL-07	19	38	18	11	12	1	0	58	24	73
2018	GL-08	26	26	30	4	15	0	0	52	19	27
2018	GL-09	15	38	17	14	14	1	0	54	29	71
2018	GL-10	14	33	9	21	23	0	0	47	44	43
2018	GL-11	22	35	18	11	13	2	0	57	24	55
2018	GL-13	27	40	20	7	7	0	0	67	13	15
2017	GL	23	28	24	8	12	4	1	53	22	381
2017	GL-07	21	34	22	7	11	4	0	57	19	71
2017	GL-08	18	29	28	14	6	4	2	50	21	51
2017	GL-09	22	31	20	5	14	6	1	57	21	98
2017	GL-10	17	25	23	12	18	3	2	44	32	60
2017	GL-11	28	21	28	8	10	3	0	52	19	60
2017	GL-13	40	33	27	0	0	0	0	73	0	15
2014	GL	22	33	21	9	8	7	0	59	18	427
2014	GL-06	24	41	7	21	3	3	0	68	25	29
2014	GL-07	24	33	15	7	13	7	0	62	22	54
2014	GL-08	24	30	19	9	6	13	0	62	17	54
2014	GL-09	23	28	25	7	8	8	0	56	16	107
2014	GL-10	20	35	18	6	15	3	2	58	23	65
2014	GL-11	22	32	24	10	6	6	0	57	17	68
2014	GL-13	21	63	11	5	0	0	0	84	5	19
2011	GL	28	41	15	8	6	2	0	71	14	493
2011	GL-06	28	38	13	8	8	5	0	70	16	39
2011	GL-07	27	42	18	9	4	0	0	69	13	45
2011	GL-08	27	40	14	11	5	3	0	69	16	94
2011	GL-09	31	36	17	4	10	2	0	69	14	102
2011	GL-10	31	44	13	8	3	1	0	76	11	77
2011	GL-11	24	43	19	6	9	0	0	67	14	70
2011	GL-12	6	71	6	18	0	0	0	76	18	17
2011	GL-13	30	60	5	5	0	0	0	90	5	20

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	10	90	377
2019	GL-07	15	85	86
2019	GL-09	7	93	75
2019	GL-10	13	87	46
2019	GL-11	11	89	70
2019	GL-13	0	100	19
2018	GL	11	89	307
2018	GL-07	11	89	70
2018	GL-08	0	100	26
2018	GL-09	11	89	72
2018	GL-10	16	84	43
2018	GL-11	9	91	55

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	41	59	37
2018	GL	33	67	33

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	84	16	37
2018	GL	67	33	33

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	29	71	35
2018	GL	26	74	34

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	35
2018	GL	24	76	34

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	34	66	35
2018	GL	21	79	34

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	35
2018	GL	18	82	34

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	GL	100	35
2019	GL-07	100	13
2018	GL	100	34

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	34	66	35
2018	GL	32	68	34

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	40	60	35
2018	GL	35	65	34

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	20	80	35
2018	GL	18	82	34

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	35

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	34	66	35
2018	GL	29	71	34

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	35

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	37	63	35
2019	GL-07	38	62	13
2018	GL	41	59	34

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	26
2018	GL	0	100	30

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	26

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	0	100	26
2018	GL	0	100	30

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	50	50	26
2018	GL	23	77	30

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	73	27	26
2018	GL	30	70	30

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	73	27	26
2018	GL	50	50	30

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	15	85	378
2019	GL-07	14	86	86
2019	GL-08	16	84	44
2019	GL-09	17	83	75
2019	GL-10	24	76	46
2019	GL-11	13	87	69

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	22	20	27	7	9	13	3	50	18	380
2019	GL-07	29	21	22	5	9	10	3	58	16	86
2019	GL-08	25	11	27	5	11	16	5	46	20	44
2019	GL-09	19	23	24	9	5	17	3	52	18	75
2019	GL-10	15	15	28	15	11	13	4	36	31	47
2019	GL-11	19	23	30	3	13	11	1	48	18	70
2019	GL-13	26	37	32	5	0	0	0	63	5	19
2018	GL	16	29	28	6	11	8	1	50	19	309
2018	GL-07	15	33	29	4	12	5	1	51	18	73
2018	GL-08	19	27	38	4	0	8	4	52	4	26
2018	GL-09	14	26	26	3	15	14	1	48	21	72
2018	GL-10	12	28	28	14	14	5	0	41	29	43
2018	GL-11	13	31	31	4	11	11	0	49	16	55
2018	GL-13	27	20	27	13	13	0	0	47	27	15
2017	GL	18	26	28	5	6	11	5	53	13	382
2017	GL-07	17	27	31	4	4	11	6	52	10	71
2017	GL-08	14	26	27	6	6	12	10	50	15	51
2017	GL-09	18	22	28	7	8	11	5	49	18	98
2017	GL-10	15	28	18	8	7	17	7	57	20	60
2017	GL-11	23	31	31	0	3	10	2	61	4	61
2017	GL-13	20	40	33	0	0	0	7	64	0	15
2014	GL	17	28	24	5	5	15	5	57	13	428
2014	GL-06	31	17	11	7	7	21	7	67	19	29
2014	GL-07	18	33	23	4	5	15	2	61	11	55
2014	GL-08	13	20	26	7	4	22	7	47	16	54
2014	GL-09	16	21	25	5	6	20	7	51	14	107
2014	GL-10	15	35	25	6	6	9	3	58	14	65
2014	GL-11	20	31	26	4	6	12	1	59	12	68
2014	GL-13	11	63	16	5	0	0	5	78	6	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	31	29	21	6	6	5	1	64	13	378
2019	GL-07	40	24	19	2	9	6	0	68	13	85
2019	GL-08	30	20	27	7	7	7	2	55	15	44
2019	GL-09	28	37	19	8	3	4	1	69	11	75
2019	GL-10	26	21	26	11	11	4	2	50	23	47
2019	GL-11	27	37	23	7	4	1	0	65	12	70
2019	GL-13	26	53	21	0	0	0	0	79	0	19
2018	GL	21	35	23	5	11	4	1	59	17	309
2018	GL-07	19	36	22	7	12	3	1	57	20	73
2018	GL-08	23	31	31	4	4	4	4	58	8	26
2018	GL-09	21	36	21	3	14	4	1	60	18	72
2018	GL-10	16	30	26	9	16	2	0	48	26	43
2018	GL-11	22	36	20	5	9	7	0	63	16	55
2018	GL-13	33	33	20	7	7	0	0	67	13	15
2017	GL	22	33	24	6	5	8	2	60	13	379
2017	GL-07	21	34	25	3	4	10	3	63	8	71
2017	GL-08	18	30	30	8	2	10	2	55	11	50
2017	GL-09	24	31	21	6	8	8	2	61	16	97
2017	GL-10	15	29	25	10	5	12	3	52	18	59
2017	GL-11	25	36	26	5	3	5	0	64	9	61
2017	GL-13	20	67	13	0	0	0	0	87	0	15
2014	GL	23	34	22	5	5	10	1	64	11	426
2014	GL-06	34	24	11	7	7	14	3	71	17	29
2014	GL-07	24	37	23	4	5	7	0	65	10	55
2014	GL-08	19	32	19	7	4	18	2	63	14	54
2014	GL-09	24	27	22	6	7	12	2	60	14	107
2014	GL-10	17	49	20	5	6	3	0	68	11	65
2014	GL-11	21	35	30	3	6	6	0	59	10	66
2014	GL-13	21	58	16	5	0	0	0	79	5	19
2011	GL	33	39	16	6	3	2	0	74	10	495
2011	GL-06	33	36	18	5	8	0	0	69	13	39
2011	GL-07	35	33	22	9	2	0	0	67	11	46
2011	GL-08	31	39	12	10	4	3	1	73	14	94
2011	GL-09	37	27	18	8	6	4	0	67	14	102
2011	GL-10	29	51	12	5	1	3	0	81	7	77
2011	GL-11	31	49	17	1	1	0	0	80	3	70
2011	GL-12	35	47	12	6	0	0	0	82	6	17
2011	GL-13	25	60	10	5	0	0	0	85	5	20

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	9	16	19	17	38	1	0	25	55	380
2019	GL-07	12	20	19	20	29	1	0	32	49	86
2019	GL-08	16	18	23	18	25	0	0	34	43	44
2019	GL-09	11	19	17	16	36	1	0	30	53	75
2019	GL-10	4	13	23	15	45	0	0	17	60	47
2019	GL-11	6	13	20	17	44	0	0	19	61	70
2019	GL-13	5	5	11	16	63	0	0	11	79	19
2018	GL	9	13	17	22	40	0	0	21	62	311
2018	GL-07	14	14	16	25	32	0	0	27	56	73
2018	GL-08	4	19	15	22	41	0	0	22	63	27
2018	GL-09	7	17	14	19	43	0	0	24	63	72
2018	GL-10	7	7	23	23	40	0	0	14	63	43
2018	GL-11	5	11	15	22	47	0	0	16	69	55
2018	GL-13	0	7	27	20	47	0	0	7	67	15
2017	GL	12	17	16	19	35	1	1	29	55	381
2017	GL-07	13	26	16	23	23	0	0	39	46	70
2017	GL-08	12	16	19	14	37	0	2	28	52	51
2017	GL-09	13	17	19	17	32	1	0	31	49	98
2017	GL-10	15	17	15	23	28	0	2	32	53	60
2017	GL-11	8	10	11	15	53	2	2	19	69	61
2017	GL-13	0	7	7	20	67	0	0	7	87	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	33	25	12	7	0	0	57	19	379
2019	GL-07	33	30	28	2	6	0	1	64	8	86
2019	GL-08	26	30	28	9	7	0	0	56	16	43
2019	GL-09	19	40	27	11	3	1	0	59	14	75
2019	GL-10	26	38	13	19	4	0	0	64	23	47
2019	GL-11	17	29	26	21	7	0	0	46	29	70
2019	GL-13	0	26	37	11	26	0	0	26	37	19
2018	GL	18	33	27	14	9	0	0	51	23	310
2018	GL-07	27	30	26	14	3	0	0	58	16	73
2018	GL-08	19	33	41	4	4	0	0	52	7	27
2018	GL-09	17	38	25	13	7	0	0	55	20	71
2018	GL-10	16	40	21	12	12	0	0	56	23	43
2018	GL-11	9	31	29	24	7	0	0	40	31	55
2018	GL-13	0	7	20	13	60	0	0	7	73	15
2017	GL	21	29	29	12	8	0	1	50	20	379
2017	GL-07	28	33	26	10	3	0	0	61	13	70
2017	GL-08	26	26	31	10	6	0	2	52	16	51
2017	GL-09	26	30	30	7	7	0	0	56	14	97
2017	GL-10	14	29	32	15	8	0	2	43	24	59
2017	GL-11	20	23	24	16	16	0	0	43	33	61
2017	GL-13	0	20	33	20	27	0	0	20	47	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	32	22	8	6	0	0	64	14	376
2019	GL-07	42	32	15	2	8	0	0	74	11	85
2019	GL-08	33	23	37	2	5	0	0	56	7	43
2019	GL-09	31	38	18	11	1	1	0	70	12	74
2019	GL-10	26	38	19	13	4	0	0	64	17	47
2019	GL-11	28	28	28	10	7	0	0	55	17	69
2019	GL-13	5	42	26	16	11	0	0	47	26	19
2018	GL	22	35	24	12	6	1	0	58	18	310
2018	GL-07	30	36	21	12	1	0	0	66	14	73
2018	GL-08	19	52	19	11	0	0	0	70	11	27
2018	GL-09	25	41	20	8	6	0	0	66	14	71
2018	GL-10	21	33	26	7	12	2	0	55	19	43
2018	GL-11	9	33	33	16	7	2	0	43	24	55
2018	GL-13	13	13	27	27	20	0	0	27	47	15
2017	GL	25	32	22	15	6	0	1	57	20	377
2017	GL-07	31	44	17	6	1	0	1	75	7	69
2017	GL-08	22	30	28	16	4	0	0	52	20	50
2017	GL-09	33	31	21	13	2	0	0	64	15	97
2017	GL-10	14	27	27	24	7	0	2	41	31	59
2017	GL-11	23	24	25	13	15	0	0	47	28	61
2017	GL-13	0	40	27	20	13	0	0	40	33	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	25	25	21	15	13	1	1	50	29	378
2019	GL-07	36	21	19	12	12	0	0	57	24	84
2019	GL-08	27	30	25	9	7	0	2	58	16	44
2019	GL-09	21	28	23	12	11	3	3	52	24	75
2019	GL-10	26	34	19	9	13	0	0	60	21	47
2019	GL-11	16	19	21	26	17	1	0	35	43	70
2019	GL-13	5	16	21	26	32	0	0	21	58	19
2018	GL	14	24	21	21	19	0	0	38	40	308
2018	GL-07	19	30	16	19	15	0	0	49	34	73
2018	GL-08	11	30	37	15	7	0	0	41	22	27
2018	GL-09	14	23	24	17	21	0	1	37	39	71
2018	GL-10	15	27	27	15	17	0	0	41	32	41
2018	GL-11	7	18	18	31	25	0	0	25	56	55
2018	GL-13	7	0	7	27	60	0	0	7	87	15
2017	GL	17	23	21	19	18	0	1	41	38	380
2017	GL-07	23	27	17	18	13	0	1	51	31	69
2017	GL-08	22	20	21	20	16	0	2	42	36	51
2017	GL-09	19	20	23	17	19	0	0	40	37	98
2017	GL-10	13	25	20	18	22	0	2	39	41	60
2017	GL-11	10	26	20	25	20	0	0	36	44	61
2017	GL-13	0	7	20	33	40	0	0	7	73	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	57	24	11	2	3	1	3	84	5	378
2019	GL-07	67	15	10	1	5	0	1	84	6	86
2019	GL-08	48	27	16	2	0	0	7	80	2	44
2019	GL-09	64	24	5	3	0	1	3	92	3	74
2019	GL-10	61	17	13	2	2	0	4	82	5	46
2019	GL-11	44	36	10	3	4	1	1	82	7	70
2019	GL-13	32	42	21	5	0	0	0	74	5	19
2018	GL	49	33	10	3	2	0	3	85	5	309
2018	GL-07	53	36	4	1	1	0	4	93	3	73
2018	GL-08	56	37	4	0	0	0	4	96	0	27
2018	GL-09	52	31	10	0	1	0	6	88	1	71
2018	GL-10	60	21	10	5	5	0	0	81	10	42
2018	GL-11	35	44	18	0	2	0	2	80	2	55
2018	GL-13	13	33	20	20	13	0	0	47	33	15
2017	GL	51	25	13	4	1	0	7	81	5	377
2017	GL-07	65	20	6	3	0	0	6	91	3	69
2017	GL-08	41	26	14	2	2	0	16	79	5	51
2017	GL-09	67	18	9	1	2	0	3	87	3	96
2017	GL-10	42	31	14	7	0	0	7	78	7	59
2017	GL-11	38	33	20	2	2	2	5	75	4	61
2017	GL-13	27	33	20	13	0	0	7	64	14	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	46	29	14	4	6	1	1	75	10	379
2019	GL-07	51	30	9	2	6	0	1	82	8	86
2019	GL-08	43	27	20	7	2	0	0	70	9	44
2019	GL-09	51	21	16	5	5	1	0	73	11	75
2019	GL-10	55	23	17	0	4	0	0	79	4	47
2019	GL-11	30	36	19	6	9	1	0	67	14	70
2019	GL-13	21	47	11	11	11	0	0	68	21	19
2018	GL	34	33	18	7	7	1	1	67	14	310
2018	GL-07	41	34	15	5	3	0	1	76	8	73
2018	GL-08	33	44	11	7	0	0	4	81	8	27
2018	GL-09	38	31	13	6	13	1	0	69	18	72
2018	GL-10	42	26	23	2	5	2	0	69	7	43
2018	GL-11	24	33	27	9	7	0	0	56	16	55
2018	GL-13	7	20	27	20	27	0	0	27	47	15
2017	GL	34	36	19	5	4	0	2	72	9	377
2017	GL-07	42	32	13	6	6	0	1	75	12	69
2017	GL-08	39	28	21	8	0	0	4	70	8	51
2017	GL-09	43	37	12	3	3	0	1	81	6	97
2017	GL-10	27	46	17	5	2	0	3	75	7	59
2017	GL-11	20	37	33	5	5	0	0	57	10	60
2017	GL-13	20	27	40	7	7	0	0	47	13	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	30	37	18	10	4	1	1	68	14	378
2019	GL-07	33	39	13	6	7	1	1	73	13	85
2019	GL-08	41	27	18	7	7	0	0	68	14	44
2019	GL-09	31	38	11	14	4	3	0	71	18	74
2019	GL-10	26	38	19	15	0	0	2	65	15	47
2019	GL-11	23	37	26	10	3	1	0	61	13	70
2019	GL-13	21	42	21	16	0	0	0	63	16	19
2018	GL	24	32	23	14	6	1	0	57	20	306
2018	GL-07	26	33	17	14	7	1	0	60	22	69
2018	GL-08	19	52	15	15	0	0	0	70	15	27
2018	GL-09	24	25	28	14	8	1	0	49	23	72
2018	GL-10	19	40	16	19	5	2	0	60	24	43
2018	GL-11	22	26	31	15	6	0	0	48	20	54
2018	GL-13	13	33	33	13	7	0	0	47	20	15
2017	GL	25	30	25	12	6	0	1	56	18	375
2017	GL-07	31	34	24	6	6	0	0	65	12	68
2017	GL-08	29	26	25	12	4	0	4	57	16	51
2017	GL-09	29	33	20	10	6	0	1	63	17	96
2017	GL-10	14	22	36	20	5	0	3	37	26	59
2017	GL-11	20	28	32	13	7	0	0	48	20	60
2017	GL-13	33	33	13	20	0	0	0	67	20	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	24	35	21	12	6	1	1	60	19	376
2019	GL-07	34	34	16	8	6	0	1	69	14	85
2019	GL-08	39	27	11	16	5	2	0	67	21	44
2019	GL-09	31	34	18	7	8	3	0	67	15	74
2019	GL-10	15	43	21	17	0	0	4	60	18	47
2019	GL-11	10	36	32	16	6	0	0	46	22	69
2019	GL-13	0	37	42	5	16	0	0	37	21	19
2018	GL	18	35	21	17	8	1	0	53	25	307
2018	GL-07	19	43	16	12	9	1	0	63	21	69
2018	GL-08	19	41	26	11	4	0	0	59	15	27
2018	GL-09	15	36	25	14	10	0	0	51	24	72
2018	GL-10	23	28	21	21	5	2	0	52	26	43
2018	GL-11	13	24	31	24	9	0	0	36	33	55
2018	GL-13	0	27	20	33	20	0	0	27	53	15
2017	GL	19	32	22	17	9	1	1	52	26	375
2017	GL-07	25	35	29	7	3	1	0	60	10	69
2017	GL-08	26	33	17	14	8	0	2	60	22	51
2017	GL-09	25	36	18	15	5	0	1	62	20	96
2017	GL-10	10	22	31	27	8	0	2	33	36	59
2017	GL-11	15	24	22	24	15	0	0	39	39	59
2017	GL-13	0	40	20	13	27	0	0	40	40	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	32	33	17	10	7	0	1	66	16	375
2019	GL-07	37	34	16	5	7	0	1	72	12	83
2019	GL-08	43	27	16	2	11	0	0	70	14	44
2019	GL-09	34	36	12	8	8	1	0	71	16	74
2019	GL-10	21	32	26	17	0	0	4	56	18	47
2019	GL-11	21	33	21	17	7	0	0	54	24	70
2019	GL-13	26	37	26	11	0	0	0	63	11	19
2018	GL	21	35	21	13	9	1	0	57	22	306
2018	GL-07	26	29	24	10	9	1	0	57	19	68
2018	GL-08	22	41	19	15	4	0	0	63	19	27
2018	GL-09	24	26	21	11	18	0	0	50	29	72
2018	GL-10	14	47	21	9	7	2	0	62	17	43
2018	GL-11	16	33	22	24	5	0	0	49	29	55
2018	GL-13	7	53	20	13	7	0	0	60	20	15
2017	GL	24	31	21	15	8	0	1	55	23	377
2017	GL-07	30	38	19	9	4	0	0	68	13	69
2017	GL-08	26	28	23	14	8	0	2	54	22	51
2017	GL-09	31	30	18	13	7	0	1	61	21	97
2017	GL-10	14	27	25	22	8	0	3	42	32	59
2017	GL-11	12	32	27	20	10	0	0	43	30	60
2017	GL-13	33	27	20	13	7	0	0	60	20	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	41	29	16	7	6	1	1	71	14	374
2019	GL-07	46	25	19	5	4	1	1	72	8	85
2019	GL-08	37	35	21	2	5	0	0	72	7	43
2019	GL-09	43	30	16	4	5	1	0	74	10	74
2019	GL-10	46	15	15	20	2	0	2	62	22	46
2019	GL-11	33	32	13	9	13	0	0	65	22	69
2019	GL-13	37	42	16	0	5	0	0	79	5	19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	35	14	8	5	0	0	73	13	374
2019	GL-07	55	30	6	7	2	0	0	85	10	84
2019	GL-08	47	33	16	2	2	0	0	79	5	43
2019	GL-09	40	35	11	8	4	1	0	76	13	72
2019	GL-10	36	43	17	2	0	0	2	80	2	47
2019	GL-11	20	37	20	13	10	0	0	57	23	70
2019	GL-13	11	26	37	11	16	0	0	37	26	19
2018	GL	29	37	19	10	5	1	1	66	14	303
2018	GL-07	38	38	15	4	3	0	1	78	7	68
2018	GL-08	22	44	22	11	0	0	0	67	11	27
2018	GL-09	32	38	17	6	6	0	1	71	11	71
2018	GL-10	28	42	14	9	5	2	0	71	14	43
2018	GL-11	23	25	28	17	6	2	0	48	23	53
2018	GL-13	0	20	33	27	20	0	0	20	47	15
2017	GL	31	31	20	9	7	0	2	63	16	376
2017	GL-07	41	36	14	5	1	0	3	79	6	69
2017	GL-08	37	22	25	4	6	0	6	63	10	51
2017	GL-09	33	34	18	9	4	0	1	68	14	96
2017	GL-10	29	29	22	12	5	0	3	60	18	59
2017	GL-11	20	25	25	13	17	0	0	45	30	60
2017	GL-13	7	40	33	7	13	0	0	47	20	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	38	35	19	5	3	0	1	73	8	377
2019	GL-07	48	29	15	5	2	0	1	77	7	84
2019	GL-08	30	36	32	2	0	0	0	66	2	44
2019	GL-09	36	34	22	3	4	1	0	71	7	74
2019	GL-10	43	38	11	4	2	0	2	83	7	47
2019	GL-11	26	41	20	7	6	0	0	67	13	70
2019	GL-13	32	47	16	5	0	0	0	79	5	19
2018	GL	37	34	20	5	4	1	0	71	9	304
2018	GL-07	40	37	19	3	1	0	0	76	4	68
2018	GL-08	48	37	11	4	0	0	0	85	4	27
2018	GL-09	30	35	18	13	4	0	0	65	17	71
2018	GL-10	44	21	23	0	9	2	0	67	10	43
2018	GL-11	33	31	30	4	0	2	0	66	4	54
2018	GL-13	20	47	13	7	13	0	0	67	20	15
2017	GL	40	30	20	7	3	0	1	70	10	380
2017	GL-07	41	25	21	8	4	0	0	66	13	71
2017	GL-08	39	27	24	6	0	0	4	69	6	51
2017	GL-09	46	30	16	4	3	0	1	76	7	98
2017	GL-10	24	48	17	3	3	0	3	75	7	58
2017	GL-11	36	21	25	15	3	0	0	57	18	61
2017	GL-13	60	20	13	0	7	0	0	80	7	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	65	20	6	3	2	1	3	88	5	373
2019	GL-07	69	16	5	4	4	1	1	88	7	85
2019	GL-08	67	19	7	2	0	0	5	90	3	42
2019	GL-09	65	24	6	1	3	1	0	90	4	72
2019	GL-10	62	21	6	4	2	0	4	87	7	47
2019	GL-11	61	22	6	4	3	1	3	86	8	69
2019	GL-13	74	16	0	0	0	0	11	100	0	19
2018	GL	58	24	11	3	2	1	1	83	5	306
2018	GL-07	53	29	15	0	3	0	0	82	3	68
2018	GL-08	70	11	7	4	0	4	4	88	4	27
2018	GL-09	50	32	8	7	3	0	0	82	10	72
2018	GL-10	65	16	7	5	5	2	0	83	10	43
2018	GL-11	60	18	16	2	2	2	0	80	4	55
2018	GL-13	47	20	20	0	0	0	13	77	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	59	19	9	5	6	1	1	79	12	377
2019	GL-07	64	16	6	7	6	0	1	81	13	85
2019	GL-08	61	14	9	7	5	2	2	79	12	44
2019	GL-09	53	27	11	4	4	1	0	81	8	74
2019	GL-10	59	13	13	7	7	0	2	73	13	46
2019	GL-11	61	11	9	4	11	3	0	75	16	70
2019	GL-13	47	42	11	0	0	0	0	89	0	19
2018	GL	53	20	11	7	8	1	1	75	15	304
2018	GL-07	54	20	13	6	7	0	0	74	13	69
2018	GL-08	52	26	0	11	11	0	0	78	22	27
2018	GL-09	52	23	8	7	7	1	1	77	14	71
2018	GL-10	50	14	14	5	14	2	0	66	20	42
2018	GL-11	53	22	11	9	5	0	0	75	15	55
2018	GL-13	47	13	20	7	7	0	7	64	14	15
2017	GL	52	24	9	9	4	0	1	77	14	382
2017	GL-07	54	27	6	8	6	0	0	80	14	71
2017	GL-08	47	31	6	10	0	0	6	83	10	51
2017	GL-09	61	20	8	8	2	0	0	82	10	98
2017	GL-10	43	28	7	15	3	2	2	74	19	60
2017	GL-11	49	20	16	10	5	0	0	69	15	61
2017	GL-13	60	20	13	7	0	0	0	80	7	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	44	35	11	5	4	1	1	79	9	374
2019	GL-07	49	32	11	5	2	0	1	82	7	85
2019	GL-08	34	32	18	7	7	0	2	67	14	44
2019	GL-09	42	43	9	3	1	1	0	86	4	74
2019	GL-10	50	26	4	11	7	0	2	78	18	46
2019	GL-11	43	32	12	6	6	1	0	76	12	69
2019	GL-13	21	58	21	0	0	0	0	79	0	19
2018	GL	43	30	14	5	6	1	0	74	12	304
2018	GL-07	47	27	18	3	5	0	0	74	8	73
2018	GL-08	44	33	7	4	11	0	0	78	15	27
2018	GL-09	32	37	17	8	4	1	0	70	13	71
2018	GL-10	43	26	10	5	14	2	0	71	20	42
2018	GL-11	44	27	16	5	5	2	0	72	11	55
2018	GL-13	50	33	17	0	0	0	0	83	0	12
2017	GL	36	32	17	9	6	0	1	68	14	380
2017	GL-07	43	27	17	8	4	0	0	70	13	71
2017	GL-08	29	35	16	15	0	0	4	68	16	51
2017	GL-09	40	32	16	7	3	1	0	73	10	97
2017	GL-10	32	27	20	8	10	0	2	60	19	59
2017	GL-11	26	39	18	5	11	0	0	66	16	61
2017	GL-13	53	33	0	7	0	0	7	93	7	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	50	26	10	5	7	1	1	77	12	374
2019	GL-07	54	24	5	6	11	0	1	78	17	84
2019	GL-08	48	23	14	5	7	2	2	74	12	44
2019	GL-09	45	34	11	5	3	1	0	81	8	73
2019	GL-10	54	15	13	7	9	0	2	71	16	46
2019	GL-11	47	27	10	6	10	0	0	74	16	70
2019	GL-13	47	26	21	5	0	0	0	74	5	19
2018	GL	43	27	14	7	8	1	0	70	16	308
2018	GL-07	41	23	19	7	10	0	0	64	16	73
2018	GL-08	37	48	7	4	4	0	0	85	7	27
2018	GL-09	36	25	17	13	8	1	0	62	21	72
2018	GL-10	50	19	10	5	14	2	0	71	20	42
2018	GL-11	42	31	11	5	11	0	0	73	16	55
2018	GL-13	43	36	14	7	0	0	0	79	7	14
2017	GL	42	25	14	9	8	0	1	68	18	381
2017	GL-07	46	27	7	7	13	0	0	73	20	70
2017	GL-08	31	35	23	6	2	0	2	68	8	51
2017	GL-09	53	18	9	10	9	0	0	71	19	98
2017	GL-10	35	17	22	15	10	0	2	53	25	60
2017	GL-11	36	28	20	10	7	0	0	64	16	61
2017	GL-13	60	27	0	13	0	0	0	87	13	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	51	27	10	4	2	1	5	83	6	373
2019	GL-07	67	18	7	4	1	0	4	88	5	84
2019	GL-08	57	27	7	0	0	2	7	93	0	44
2019	GL-09	49	38	6	1	0	1	6	93	1	72
2019	GL-10	64	27	2	2	0	0	4	95	2	45
2019	GL-11	36	31	14	13	1	1	3	70	15	70
2019	GL-13	5	32	42	5	16	0	0	37	21	19
2018	GL	49	27	10	4	4	0	5	80	9	307
2018	GL-07	47	34	10	0	3	0	7	87	3	73
2018	GL-08	44	37	11	0	0	0	7	88	0	27
2018	GL-09	56	28	7	3	1	0	4	88	4	71
2018	GL-10	60	21	12	0	5	2	0	83	5	42
2018	GL-11	47	24	7	11	7	0	4	74	19	55
2018	GL-13	14	21	36	14	14	0	0	36	29	14
2017	GL	52	20	14	2	3	0	8	78	6	378
2017	GL-07	54	13	20	4	1	0	7	72	6	70
2017	GL-08	54	20	14	0	0	2	10	84	0	50
2017	GL-09	66	18	4	2	0	0	10	93	2	97
2017	GL-10	53	22	14	2	2	0	8	81	4	59
2017	GL-11	34	28	20	2	11	0	5	65	14	61
2017	GL-13	20	27	33	13	7	0	0	47	20	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	62	23	7	2	3	1	1	87	5	374
2019	GL-07	68	20	7	0	4	0	1	89	4	84
2019	GL-08	64	27	7	0	0	2	0	93	0	44
2019	GL-09	61	28	5	3	1	1	0	90	4	74
2019	GL-10	56	29	13	0	0	0	2	86	0	45
2019	GL-11	57	19	9	4	7	3	1	79	12	70
2019	GL-13	58	16	11	11	5	0	0	74	16	19
2018	GL	61	26	9	1	1	1	1	88	2	308
2018	GL-07	60	29	8	1	1	0	0	89	3	73
2018	GL-08	67	26	7	0	0	0	0	93	0	27
2018	GL-09	51	28	14	1	1	3	1	83	3	72
2018	GL-10	69	14	10	0	2	2	2	88	3	42
2018	GL-11	55	35	7	2	2	0	0	89	4	55
2018	GL-13	57	36	7	0	0	0	0	93	0	14
2017	GL	60	25	8	3	2	1	2	87	4	371
2017	GL-07	61	25	4	1	3	0	6	91	5	69
2017	GL-08	51	26	16	0	0	2	4	83	0	49
2017	GL-09	71	19	3	5	0	1	0	91	5	93
2017	GL-10	64	22	7	3	0	0	3	89	4	59
2017	GL-11	51	31	11	2	3	0	2	83	5	61
2017	GL-13	36	50	14	0	0	0	0	86	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	61	20	8	2	6	1	2	84	8	377
2019	GL-07	55	15	18	1	9	0	1	71	11	85
2019	GL-08	66	23	5	5	0	0	2	91	5	44
2019	GL-09	57	23	5	7	5	1	1	82	13	74
2019	GL-10	67	20	4	0	7	0	2	89	7	46
2019	GL-11	63	20	6	0	7	4	0	87	7	70
2019	GL-13	58	26	5	5	0	0	5	89	6	19
2018	GL	46	25	12	7	8	0	1	72	16	307
2018	GL-07	36	19	18	14	11	0	1	56	25	72
2018	GL-08	44	15	11	11	15	0	4	62	27	27
2018	GL-09	36	31	13	7	13	1	0	68	20	72
2018	GL-10	62	21	10	2	5	0	0	83	7	42
2018	GL-11	56	33	9	0	2	0	0	89	2	55
2018	GL-13	79	14	7	0	0	0	0	93	0	14
2017	GL	52	20	10	7	9	0	2	74	16	378
2017	GL-07	41	22	10	14	13	0	0	63	27	70
2017	GL-08	44	18	12	10	10	2	4	66	21	50
2017	GL-09	60	20	7	4	9	0	0	79	13	97
2017	GL-10	61	12	10	7	7	0	3	75	14	59
2017	GL-11	51	28	13	3	3	0	2	80	7	61
2017	GL-13	73	20	7	0	0	0	0	93	0	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	62	24	9	2	2	1	1	87	4	374
2019	GL-07	57	29	8	1	4	0	1	87	5	84
2019	GL-08	59	30	11	0	0	0	0	89	0	44
2019	GL-09	61	15	17	4	1	1	0	77	6	72
2019	GL-10	78	11	4	0	2	0	4	93	2	46
2019	GL-11	60	31	1	3	3	1	0	93	6	70
2019	GL-13	47	32	21	0	0	0	0	79	0	19
2018	GL	54	28	13	3	2	0	1	83	5	302
2018	GL-07	53	25	14	3	4	0	1	79	7	72
2018	GL-08	52	32	16	0	0	0	0	84	0	25
2018	GL-09	56	28	8	6	0	0	1	86	6	71
2018	GL-10	52	26	17	0	5	0	0	79	5	42
2018	GL-11	52	30	13	4	2	0	0	81	6	54
2018	GL-13	57	36	7	0	0	0	0	93	0	14
2017	GL	58	28	10	2	1	0	2	87	2	376
2017	GL-07	56	33	9	0	3	0	0	89	3	70
2017	GL-08	48	26	18	2	0	0	6	79	2	50
2017	GL-09	68	24	4	3	0	0	1	93	3	96
2017	GL-10	66	21	10	2	0	0	2	88	2	58
2017	GL-11	46	34	16	0	2	0	2	82	2	61
2017	GL-13	47	47	0	7	0	0	0	93	7	15

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	15	33	34	13	5	0	0	48	19	379
2019	GL-07	16	38	30	8	7	0	0	55	15	86
2019	GL-08	16	34	32	16	2	0	0	50	18	44
2019	GL-09	19	36	34	7	3	1	0	56	10	74
2019	GL-10	11	38	26	23	2	0	0	49	26	47
2019	GL-11	13	29	37	13	9	0	0	41	21	70
2019	GL-13	0	16	47	26	11	0	0	16	37	19
2018	GL	12	26	36	18	8	0	0	38	26	308
2018	GL-07	15	25	40	15	5	0	0	40	21	73
2018	GL-08	15	26	33	19	7	0	0	41	26	27
2018	GL-09	14	25	38	17	6	0	0	39	23	69
2018	GL-10	9	30	37	9	14	0	0	40	23	43
2018	GL-11	9	25	35	20	11	0	0	35	31	55
2018	GL-13	0	7	27	53	13	0	0	7	67	15
2017	GL	11	25	39	15	8	1	1	37	24	381
2017	GL-07	11	32	39	7	7	1	1	45	14	71
2017	GL-08	14	22	45	12	6	0	2	36	18	51
2017	GL-09	14	35	35	10	6	0	0	49	16	98
2017	GL-10	3	22	45	22	8	0	0	25	30	60
2017	GL-11	8	17	37	20	17	2	0	25	37	60
2017	GL-13	0	13	40	40	7	0	0	13	47	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	11	17	38	24	9	0	0	34	28	369
2019	GL-07	11	17	32	28	11	0	0	40	28	81
2019	GL-08	11	18	43	20	7	0	0	27	30	44
2019	GL-09	8	8	44	28	10	1	0	38	17	72
2019	GL-10	17	17	36	21	9	0	0	30	34	47
2019	GL-11	12	23	35	22	9	0	0	30	35	69
2019	GL-13	16	26	32	21	5	0	0	26	42	19
2018	GL	8	22	41	20	10	0	0	29	30	306
2018	GL-07	1	23	38	21	17	0	0	38	24	71
2018	GL-08	15	19	48	15	4	0	0	19	33	27
2018	GL-09	7	16	46	19	13	0	0	31	23	70
2018	GL-10	17	14	43	21	5	0	0	26	31	42
2018	GL-11	5	33	42	15	5	0	0	20	38	55
2018	GL-13	20	47	20	13	0	0	0	13	67	15
2017	GL	7	24	38	18	11	0	1	30	32	379
2017	GL-07	8	17	35	22	15	0	1	38	26	71
2017	GL-08	10	29	28	26	8	0	0	33	39	51
2017	GL-09	4	16	43	23	10	1	3	35	21	96
2017	GL-10	10	23	42	17	8	0	0	25	33	60
2017	GL-11	5	35	42	10	8	0	0	18	40	60
2017	GL-13	7	47	40	0	7	0	0	7	53	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	23	38	22	8	6	1	0	62	15	378
2019	GL-07	24	27	27	9	10	2	0	52	20	86
2019	GL-08	20	41	25	5	9	0	0	61	14	44
2019	GL-09	19	47	18	5	8	3	0	68	14	74
2019	GL-10	23	36	13	21	4	0	2	61	26	47
2019	GL-11	26	33	31	4	4	1	0	59	9	70
2019	GL-13	37	53	5	5	0	0	0	89	5	19
2018	GL	18	41	24	7	8	1	0	60	16	310
2018	GL-07	22	36	23	10	8	1	0	58	18	73
2018	GL-08	22	41	19	4	15	0	0	63	19	27
2018	GL-09	11	51	21	4	13	0	0	63	17	72
2018	GL-10	12	28	40	14	7	0	0	40	21	43
2018	GL-11	25	42	16	7	7	2	0	69	15	55
2018	GL-13	27	33	33	7	0	0	0	60	7	15
2017	GL	14	39	25	8	10	4	0	56	19	378
2017	GL-07	14	44	16	9	14	3	0	60	24	69
2017	GL-08	12	39	28	10	10	2	0	52	20	51
2017	GL-09	19	36	25	8	7	4	0	58	16	96
2017	GL-10	5	37	33	7	12	5	2	45	20	60
2017	GL-11	15	39	23	10	7	7	0	58	18	61
2017	GL-13	27	67	7	0	0	0	0	93	0	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	18	30	22	16	13	1	0	49	29	378
2019	GL-07	17	28	24	12	17	1	0	46	29	86
2019	GL-08	18	34	23	7	18	0	0	52	25	44
2019	GL-09	20	31	23	14	9	3	0	53	24	74
2019	GL-10	21	30	13	26	9	0	2	52	35	47
2019	GL-11	14	23	30	19	13	1	0	38	32	70
2019	GL-13	6	33	22	28	11	0	0	39	39	18
2018	GL	12	33	24	15	16	0	0	45	31	308
2018	GL-07	12	37	26	14	11	0	0	49	25	73
2018	GL-08	12	35	19	8	27	0	0	46	35	26
2018	GL-09	8	35	21	17	18	0	0	44	35	71
2018	GL-10	9	28	21	23	19	0	0	37	42	43
2018	GL-11	15	26	26	15	19	0	0	41	33	54
2018	GL-13	13	27	27	13	20	0	0	40	33	15
2017	GL	10	31	21	19	18	0	1	42	37	380
2017	GL-07	11	31	20	20	18	0	0	42	38	71
2017	GL-08	10	39	20	22	8	0	2	50	30	51
2017	GL-09	12	35	22	14	16	0	0	47	31	98
2017	GL-10	5	23	25	23	22	0	2	29	46	60
2017	GL-11	15	15	19	24	25	2	0	31	50	59
2017	GL-13	0	67	13	13	7	0	0	67	20	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	14	86	376
2019	GL-07	20	80	86
2019	GL-08	14	86	44
2019	GL-09	13	87	75
2019	GL-10	17	83	46
2019	GL-11	10	90	69
2019	GL-13	6	94	18
2017	GL	14	86	379
2017	GL-07	21	79	71
2017	GL-08	20	80	51
2017	GL-09	10	90	96
2017	GL-10	14	86	59
2014	GL	11	89	426
2014	GL-07	20	80	55
2014	GL-09	15	85	106
2014	GL-10	11	89	64

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	72	28	53
2019	GL-07	82	18	17
2017	GL	63	37	54
2017	GL-07	73	27	15
2017	GL-08	60	40	10
2017	GL-09	60	40	10
2014	GL	76	24	45
2014	GL-07	82	18	11
2014	GL-09	80	20	15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	47	34	8	3	8	0	82	11	38
2019	GL-07	71	21	0	0	7	0	93	7	14
2017	GL	26	50	15	6	0	3	79	6	34
2017	GL-07	36	45	18	0	0	0	82	0	11
2014	GL	47	27	9	6	12	0	74	18	34
2014	GL-09	58	17	17	8	0	0	75	8	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	6	17	25	20	30	1	0	6	94	379
2019	GL-07	6	22	27	19	24	1	1	6	94	86
2019	GL-08	5	11	32	30	23	0	0	5	95	44
2019	GL-09	7	24	20	21	27	1	0	7	93	75
2019	GL-10	6	11	26	21	36	0	0	6	94	47
2019	GL-11	6	17	26	16	35	0	0	6	94	69
2019	GL-13	0	11	16	26	47	0	0	0	100	19
2018	GL	7	15	24	21	33	0	0	7	93	310
2018	GL-07	8	29	21	15	27	0	0	8	92	73
2018	GL-08	0	22	15	30	33	0	0	0	100	27
2018	GL-09	8	13	26	21	32	0	0	8	92	72
2018	GL-10	7	9	26	23	35	0	0	7	93	43
2018	GL-11	2	7	24	26	41	0	0	2	98	54
2018	GL-13	0	7	40	27	27	0	0	0	100	15
2017	GL	14	23	18	19	25	1	0	14	86	382
2017	GL-07	11	29	18	22	17	1	0	12	88	71
2017	GL-08	12	22	17	16	33	0	0	12	88	51
2017	GL-09	13	24	20	20	20	1	0	13	87	98
2017	GL-10	27	15	18	13	25	2	0	27	73	60
2017	GL-11	8	20	13	21	36	2	0	8	92	61
2017	GL-13	0	40	13	13	33	0	0	0	100	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	77	23	350
2019	GL-07	75	25	79
2019	GL-08	71	29	42
2019	GL-09	69	31	68
2019	GL-10	82	18	44
2019	GL-11	82	18	65
2019	GL-13	100	0	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	GL	24	76	343
2019	GL-07	26	74	77
2019	GL-08	31	69	42
2019	GL-09	35	65	69
2019	GL-10	7	93	42
2019	GL-11	25	75	64
2019	GL-13	16	84	19
2018	GL	13	87	286
2018	GL-07	25	75	65
2018	GL-08	7	93	27
2018	GL-09	11	89	66
2018	GL-10	13	88	40
2018	GL-11	8	92	53
2018	GL-13	0	100	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	9	17	16	18	37	1	2	27	57	345
2019	GL-07	12	12	26	13	35	0	4	24	49	78
2019	GL-08	17	15	17	22	24	2	2	33	49	41
2019	GL-09	6	29	9	21	31	3	1	37	54	68
2019	GL-10	5	14	16	16	48	2	0	19	65	44
2019	GL-11	6	16	17	16	41	0	5	23	59	64
2019	GL-13	11	5	11	21	53	0	0	16	74	19
2018	GL	7	19	16	13	43	0	2	27	57	289
2018	GL-07	10	25	15	9	36	0	4	38	47	67
2018	GL-08	7	11	11	19	48	0	4	19	69	27
2018	GL-09	9	18	8	12	50	2	2	28	64	66
2018	GL-10	0	20	20	13	45	0	3	21	59	40
2018	GL-11	8	15	21	21	36	0	0	23	57	53
2018	GL-13	7	13	27	13	40	0	0	20	53	15
2017	GL	8	15	16	19	33	2	7	25	57	323
2017	GL-07	16	13	11	16	34	0	10	32	55	62
2017	GL-08	5	18	11	25	34	2	5	24	63	44
2017	GL-09	8	17	20	18	30	2	5	27	51	84
2017	GL-10	2	14	14	19	40	2	9	18	66	43
2017	GL-11	5	11	15	18	40	4	7	18	65	55
2017	GL-13	20	20	7	20	27	0	7	43	50	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	6	11	19	17	44	0	2	18	63	344
2019	GL-07	10	8	27	14	37	0	4	19	53	78
2019	GL-08	5	15	20	25	35	0	0	20	60	40
2019	GL-09	7	22	15	16	38	0	1	30	55	68
2019	GL-10	2	9	14	20	52	2	0	12	74	44
2019	GL-11	6	3	27	9	50	0	5	10	62	64
2019	GL-13	0	5	5	21	68	0	0	5	89	19
2018	GL	4	12	13	15	53	1	2	16	70	287
2018	GL-07	3	21	15	15	40	0	6	25	59	67
2018	GL-08	11	7	15	15	52	0	0	19	67	27
2018	GL-09	6	9	5	22	53	2	3	16	79	64
2018	GL-10	0	5	20	10	63	3	0	5	74	40
2018	GL-11	4	9	15	17	53	0	2	13	71	53
2018	GL-13	0	20	20	0	60	0	0	20	60	15
2017	GL	4	10	12	15	51	2	5	15	71	323
2017	GL-07	8	6	13	18	49	0	6	15	71	62
2017	GL-08	0	16	14	9	54	2	5	17	68	44
2017	GL-09	5	14	14	17	44	4	2	20	65	84
2017	GL-10	2	7	14	14	53	2	7	10	74	43
2017	GL-11	4	4	9	18	56	2	7	8	82	55
2017	GL-13	0	7	7	7	80	0	0	7	87	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	GL	28	10	20	12	24	2	4	41	38	371
2019	GL-07	27	12	26	11	17	1	6	42	29	84
2019	GL-08	28	9	26	12	16	2	7	41	31	43
2019	GL-09	31	15	16	7	23	3	5	50	32	74
2019	GL-10	28	7	13	17	33	0	2	36	51	46
2019	GL-11	24	7	19	12	38	0	0	31	50	68
2019	GL-13	21	5	26	16	16	5	11	31	38	19
2018	GL	24	15	17	13	25	0	5	41	41	306
2018	GL-07	25	21	23	7	18	0	7	49	26	73
2018	GL-08	19	19	11	15	30	0	7	40	48	27
2018	GL-09	29	11	17	9	30	0	4	42	40	70
2018	GL-10	21	5	14	21	31	0	7	28	56	42
2018	GL-11	13	18	15	18	33	2	2	32	53	55
2018	GL-13	50	0	14	14	21	0	0	50	36	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment