2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 29 21 17 8 0 0 54 25 24
2019 EN-04 27 20 20 20 13 0 0 47 33 15
2017 EN 33 22 11 28 6 0 0 55 33 18
2017 EN-04 10 20 10 50 10 0 0 30 60 10
2014 EN 28 32 9 17 14 0 0 60 30 21
2014 EN-04 20 50 10 0 20 0 0 70 20 10
2011 EN 13 47 13 13 13 0 0 60 27 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 38 4 4 0 0 4 91 4 24
2019 EN-04 47 40 7 0 0 0 7 93 0 15
2017 EN 50 33 6 11 0 0 0 83 11 18
2017 EN-04 50 40 10 0 0 0 0 90 0 10
2014 EN 42 32 5 17 5 0 0 74 21 21
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 20 47 7 13 7 0 7 71 21 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 42 4 4 17 0 0 75 21 24
2019 EN-04 27 40 7 7 20 0 0 67 27 15
2017 EN 33 50 0 11 6 0 0 83 17 18
2017 EN-04 10 60 0 20 10 0 0 70 30 10
2014 EN 39 32 5 24 0 0 0 71 24 20
2014 EN-04 20 40 0 40 0 0 0 60 40 10
2011 EN 27 40 13 13 7 0 0 67 20 15

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 38 17 17 4 0 0 63 21 24
2019 EN-04 27 40 0 27 7 0 0 67 33 15
2018 EN 14 50 9 14 14 0 0 64 27 22
2018 EN-04 0 64 14 14 7 0 0 64 21 14
2017 EN 6 55 11 11 17 0 0 61 28 18
2017 EN-04 0 60 10 10 20 0 0 60 30 10
2014 EN 14 40 28 14 5 0 0 54 19 21
2014 EN-04 20 30 30 10 10 0 0 50 20 10
2011 EN 7 60 20 13 0 0 0 67 13 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 46 13 8 0 0 0 79 8 24
2019 EN-04 33 47 7 13 0 0 0 80 13 15
2017 EN 61 28 11 0 0 0 0 89 0 18
2017 EN-04 50 40 10 0 0 0 0 90 0 10
2014 EN 32 60 7 0 0 0 0 93 0 21
2014 EN-04 30 70 0 0 0 0 0 100 0 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 38 17 4 4 0 0 75 8 24
2019 EN-04 33 40 20 0 7 0 0 73 7 15
2018 EN 18 41 9 14 18 0 0 59 32 22
2018 EN-04 21 43 14 7 14 0 0 64 21 14
2017 EN 28 50 17 6 0 0 0 78 6 18
2017 EN-04 30 60 0 10 0 0 0 90 10 10
2014 EN 32 42 21 5 0 0 0 74 5 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10
2011 EN 27 33 13 13 13 0 0 60 27 15

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 38 8 17 4 0 0 71 21 24
2019 EN-04 27 40 7 27 0 0 0 67 27 15
2018 EN 23 45 9 9 14 0 0 68 23 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 33 45 11 6 6 0 0 78 11 18
2017 EN-04 40 30 20 0 10 0 0 70 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 50 30 20 0 0 0 0 80 0 10
2011 EN 47 20 13 13 7 0 0 67 20 15

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 46 8 17 13 0 0 63 29 24
2019 EN-04 13 47 7 27 7 0 0 60 33 15
2018 EN 14 32 14 9 32 0 0 45 41 22
2018 EN-04 14 29 21 7 29 0 0 43 36 14
2017 EN 11 50 6 11 22 0 0 61 33 18
2017 EN-04 10 60 0 10 20 0 0 70 30 10
2014 EN 32 44 9 14 0 0 0 77 14 21
2014 EN-04 30 40 20 10 0 0 0 70 10 10
2011 EN 20 33 0 33 13 0 0 53 47 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 22 30 22 22 4 0 0 52 26 23
2019 EN-04 20 27 20 27 7 0 0 47 33 15
2018 EN 5 64 9 9 14 0 0 68 23 22
2018 EN-04 0 71 14 7 7 0 0 71 14 14
2017 EN 22 33 11 22 11 0 0 55 33 18
2017 EN-04 30 20 10 30 10 0 0 50 40 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 46 54 0 0 0 0 0 100 0 24
2019 EN-04 53 47 0 0 0 0 0 100 0 15
2018 EN 67 10 10 14 0 0 0 76 14 21
2018 EN-04 57 14 14 14 0 0 0 71 14 14
2017 EN 44 33 6 17 0 0 0 78 17 18
2017 EN-04 50 30 10 10 0 0 0 80 10 10
2014 EN 51 44 5 0 0 0 0 95 0 21
2014 EN-04 60 30 10 0 0 0 0 90 0 10
2011 EN 33 53 0 7 7 0 0 87 13 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 29 42 8 8 13 0 0 71 21 24
2019 EN-04 20 47 7 13 13 0 0 67 27 15
2018 EN 27 32 14 9 18 0 0 59 27 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 16 45 17 6 17 0 0 61 22 18
2017 EN-04 30 30 30 0 10 0 0 60 10 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 58 38 0 4 0 0 0 96 4 24
2019 EN-04 67 33 0 0 0 0 0 100 0 15
2018 EN 48 38 0 5 10 0 0 86 14 21
2018 EN-04 31 54 0 8 8 0 0 85 15 13
2017 EN 44 45 0 11 0 0 0 89 11 18
2017 EN-04 50 40 0 10 0 0 0 90 10 10
2014 EN 65 35 0 0 0 0 0 100 0 21
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 67 27 0 0 7 0 0 93 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 33 8 21 4 0 0 67 25 24
2019 EN-04 40 20 13 27 0 0 0 60 27 15
2018 EN 23 41 18 9 9 0 0 64 18 22
2018 EN-04 14 50 29 0 7 0 0 64 7 14
2017 EN 22 56 11 11 0 0 0 78 11 18
2017 EN-04 20 60 0 20 0 0 0 80 20 10
2014 EN 32 32 17 14 5 0 0 65 19 21
2014 EN-04 30 40 0 20 10 0 0 70 30 10
2011 EN 20 60 0 13 7 0 0 80 20 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 46 21 4 4 0 0 71 8 24
2019 EN-04 27 47 13 7 7 0 0 73 13 15
2018 EN 18 32 18 18 14 0 0 50 32 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 17 55 11 0 17 0 0 72 17 18
2017 EN-04 20 60 10 0 10 0 0 80 10 10
2014 EN 32 49 9 0 9 0 0 81 9 21
2014 EN-04 30 50 0 0 20 0 0 80 20 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 29 21 21 4 0 0 54 25 24
2019 EN-04 20 20 27 27 7 0 0 40 33 15
2018 EN 18 32 18 14 18 0 0 50 32 22
2018 EN-04 7 43 14 21 14 0 0 50 36 14
2017 EN 22 39 17 11 11 0 0 61 22 18
2017 EN-04 20 40 20 10 10 0 0 60 20 10
2014 EN 23 37 17 19 5 0 0 60 23 21
2014 EN-04 20 40 10 20 10 0 0 60 30 10
2011 EN 20 40 13 13 13 0 0 60 27 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 33 13 8 4 0 0 75 13 24
2019 EN-04 47 20 20 13 0 0 0 67 13 15
2018 EN 23 45 14 9 9 0 0 68 18 22
2018 EN-04 21 43 21 0 14 0 0 64 14 14
2017 EN 28 50 11 6 6 0 0 78 11 18
2017 EN-04 30 50 10 0 10 0 0 80 10 10
2014 EN 39 61 0 0 0 0 0 100 0 20
2011 EN 60 20 13 0 7 0 0 80 7 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 38 29 13 8 0 0 50 21 24
2019 EN-04 20 33 20 13 13 0 0 53 27 15
2018 EN 23 18 27 23 9 0 0 41 32 22
2018 EN-04 21 21 21 29 7 0 0 43 36 14
2017 EN 11 61 11 11 6 0 0 72 17 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10
2014 EN 9 51 26 5 9 0 0 60 14 21
2014 EN-04 10 50 20 0 20 0 0 60 20 10
2011 EN 0 27 13 33 27 0 0 27 60 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 25 46 4 4 0 0 8 46 24
2019 EN-04 13 33 40 7 7 0 0 13 47 15
2018 EN 15 40 35 10 0 0 0 10 55 20
2018 EN-04 17 42 33 8 0 0 0 8 58 12
2017 EN 6 44 39 6 6 0 0 11 50 18
2017 EN-04 10 50 30 0 10 0 0 10 60 10
2014 EN 7 28 46 9 5 0 5 15 37 21
2014 EN-04 0 40 50 0 10 0 0 10 40 10
2011 EN 13 47 33 7 0 0 0 7 60 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 38 25 8 8 0 0 17 58 24
2019 EN-04 27 20 27 13 13 0 0 27 47 15
2018 EN 43 29 24 0 5 0 0 5 71 21
2018 EN-04 46 23 23 0 8 0 0 8 69 13
2017 EN 28 39 22 6 6 0 0 11 67 18
2017 EN-04 30 40 20 0 10 0 0 10 70 10
2014 EN 17 19 19 23 14 5 5 41 39 21
2014 EN-04 20 20 10 30 10 10 0 44 44 10
2011 EN 7 47 27 7 13 0 0 20 53 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 46 13 17 4 0 0 21 67 24
2019 EN-04 27 40 7 20 7 0 0 27 67 15
2018 EN 24 38 29 10 0 0 0 10 62 21
2018 EN-04 31 31 23 15 0 0 0 15 62 13
2017 EN 45 22 22 11 0 0 0 11 67 18
2017 EN-04 60 10 20 10 0 0 0 10 70 10
2014 EN 23 35 28 5 5 0 5 10 61 21
2014 EN-04 20 30 30 10 10 0 0 20 50 10
2011 EN 20 40 27 7 7 0 0 13 60 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 38 33 13 8 0 0 21 46 24
2019 EN-04 0 40 40 7 13 0 0 20 40 15
2018 EN 19 29 33 19 0 0 0 19 48 21
2018 EN-04 15 38 31 15 0 0 0 15 54 13
2017 EN 22 11 50 17 0 0 0 17 33 18
2017 EN-04 30 20 30 20 0 0 0 20 50 10
2014 EN 14 17 37 19 14 0 0 32 30 21
2014 EN-04 20 10 60 0 10 0 0 10 30 10
2011 EN 27 27 40 0 7 0 0 7 53 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 33 29 13 4 0 4 17 52 24
2019 EN-04 13 27 33 13 7 0 7 21 43 15
2018 EN 24 33 29 14 0 0 0 14 57 21
2018 EN-04 23 46 15 15 0 0 0 15 69 13
2017 EN 28 16 39 11 6 0 0 17 44 18
2017 EN-04 40 20 30 0 10 0 0 10 60 10
2014 EN 30 9 32 19 9 0 0 28 40 21
2014 EN-04 30 10 30 20 10 0 0 30 40 10
2011 EN 13 40 40 7 0 0 0 7 53 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 21 42 17 4 0 0 21 38 24
2019 EN-04 13 20 40 20 7 0 0 27 33 15
2018 EN 29 29 24 14 5 0 0 19 57 21
2018 EN-04 23 46 8 15 8 0 0 23 69 13
2017 EN 28 17 39 11 6 0 0 16 45 18
2017 EN-04 30 20 20 20 10 0 0 30 50 10
2014 EN 9 12 32 14 19 5 9 38 25 21
2014 EN-04 10 10 50 0 20 0 10 22 22 10
2011 EN 0 27 27 33 13 0 0 47 27 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 38 21 17 8 0 0 25 54 24
2019 EN-04 20 33 13 20 13 0 0 33 53 15
2018 EN 20 30 35 10 5 0 0 15 50 20
2018 EN-04 25 33 17 17 8 0 0 25 58 12
2017 EN 28 28 33 0 11 0 0 11 56 18
2017 EN-04 40 20 20 0 20 0 0 20 60 10
2014 EN 23 17 46 9 0 0 5 10 42 21
2014 EN-04 30 10 50 10 0 0 0 10 40 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 25 42 17 8 0 0 25 33 24
2019 EN-04 7 20 47 13 13 0 0 27 27 15
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 46 29 8 0 13 0 4 78 13 24
2019 EN-04 53 27 0 0 13 0 7 86 14 15
2017 EN 44 45 0 11 0 0 0 89 11 18
2017 EN-04 50 50 0 0 0 0 0 100 0 10
2014 EN 63 28 5 5 0 0 0 91 5 21
2014 EN-04 70 30 0 0 0 0 0 100 0 10
2011 EN 20 40 13 20 0 0 7 64 21 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 38 17 17 8 0 0 58 25 24
2019 EN-04 13 47 20 13 7 0 0 60 20 15
2018 EN 9 32 23 18 14 0 5 43 33 22
2018 EN-04 7 29 14 29 14 0 7 38 46 14
2017 EN 22 33 6 17 17 0 6 59 35 18
2017 EN-04 10 40 0 20 20 0 10 55 45 10
2014 EN 28 44 14 5 5 0 5 76 10 21
2014 EN-04 30 50 10 10 0 0 0 80 10 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 29 17 13 4 0 0 67 17 24
2019 EN-04 33 27 20 20 0 0 0 60 20 15
2018 EN 18 41 14 14 14 0 0 59 27 22
2018 EN-04 14 43 14 14 14 0 0 57 29 14
2017 EN 28 39 11 17 6 0 0 67 22 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 56 40 0 5 0 0 0 95 5 21
2014 EN-04 60 30 0 10 0 0 0 90 10 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 46 38 4 13 0 0 0 83 13 24
2019 EN-04 47 40 0 13 0 0 0 87 13 15
2018 EN 27 45 9 9 9 0 0 73 18 22
2018 EN-04 36 29 14 14 7 0 0 64 21 14
2017 EN 33 39 11 11 6 0 0 72 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10
2014 EN 46 49 5 0 0 0 0 95 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 38 13 0 0 0 0 88 0 24
2019 EN-04 60 33 7 0 0 0 0 93 0 15
2018 EN 18 59 14 0 9 0 0 77 9 22
2018 EN-04 14 57 21 0 7 0 0 71 7 14
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 33 21 0 0 0 4 78 0 24
2019 EN-04 40 33 20 0 0 0 7 79 0 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 30 39 22 9 0 0 0 70 9 23
2019 EN-04 27 40 27 7 0 0 0 67 7 15
2018 EN 29 38 10 10 14 0 0 67 24 21
2018 EN-04 15 54 8 8 15 0 0 69 23 13
2017 EN 44 28 6 6 17 0 0 72 22 18
2017 EN-04 50 30 10 0 10 0 0 80 10 10
2014 EN 37 35 14 14 0 0 0 72 14 21
2014 EN-04 60 20 20 0 0 0 0 80 0 10
2011 EN 20 33 7 20 20 0 0 53 40 15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 21 25 4 0 0 0 71 4 24
2019 EN-04 47 20 27 7 0 0 0 67 7 15
2018 EN 29 29 24 10 10 0 0 57 19 21
2018 EN-04 23 38 23 8 8 0 0 62 15 13
2017 EN 33 45 0 6 11 6 0 82 18 18
2017 EN-04 30 60 0 0 0 10 0 100 0 10
2014 EN 46 44 5 5 0 0 0 91 5 21
2014 EN-04 60 30 10 0 0 0 0 90 0 10
2011 EN 27 33 13 20 7 0 0 60 27 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 38 8 0 4 0 0 88 4 24
2019 EN-04 53 33 7 0 7 0 0 87 7 15
2018 EN 33 29 29 0 10 0 0 62 10 21
2018 EN-04 31 31 31 0 8 0 0 62 8 13
2017 EN 39 33 6 11 11 0 0 72 22 18
2017 EN-04 40 40 10 10 0 0 0 80 10 10
2014 EN 42 40 0 19 0 0 0 81 19 21
2014 EN-04 50 40 0 10 0 0 0 90 10 10
2011 EN 33 27 13 20 7 0 0 60 27 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 71 17 8 0 0 0 4 91 0 24
2019 EN-04 73 13 7 0 0 0 7 93 0 15
2017 EN 78 17 6 0 0 0 0 94 0 18
2017 EN-04 100 0 0 0 0 0 0 100 0 10
2014 EN 86 9 5 0 0 0 0 95 0 21
2014 EN-04 90 10 0 0 0 0 0 100 0 10
2011 EN 53 20 13 7 0 0 7 79 7 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 58 33 8 0 0 0 0 92 0 24
2019 EN-04 53 40 7 0 0 0 0 93 0 15
2017 EN 44 39 0 6 11 0 0 83 17 18
2017 EN-04 40 40 0 10 10 0 0 80 20 10
2014 EN 65 26 0 9 0 0 0 91 9 21
2014 EN-04 70 10 0 20 0 0 0 80 20 10
2011 EN 27 40 7 20 7 0 0 67 27 15

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 54 29 8 8 0 0 0 83 8 24
2019 EN-04 47 33 13 7 0 0 0 80 7 15
2018 EN 29 38 19 5 10 0 0 67 14 21
2018 EN-04 23 38 23 8 8 0 0 62 15 13
2017 EN 44 28 6 17 6 0 0 72 22 18
2017 EN-04 50 30 10 10 0 0 0 80 10 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 29 17 4 0 0 0 79 4 24
2019 EN-04 53 27 20 0 0 0 0 80 0 15
2018 EN 29 29 19 10 14 0 0 57 24 21
2018 EN-04 23 38 15 8 15 0 0 62 23 13
2017 EN 33 33 11 6 17 0 0 67 22 18
2017 EN-04 30 40 20 0 10 0 0 70 10 10
2014 EN 42 40 5 14 0 0 0 81 14 21
2014 EN-04 40 40 10 10 0 0 0 80 10 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 20 60 0 20 0 0 0 80 20 15
2019 EN-04 20 50 0 30 0 0 0 70 30 10
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 29 42 8 4 13 4 0 74 17 24
2019 EN-04 33 33 7 0 20 7 0 71 21 15
2018 EN 29 24 19 10 19 0 0 52 29 21
2018 EN-04 31 23 15 8 23 0 0 54 31 13
2017 EN 16 33 28 11 11 0 0 50 22 18
2017 EN-04 10 50 10 20 10 0 0 60 30 10
2014 EN 32 44 19 5 0 0 0 77 5 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10
2011 EN 27 20 20 20 7 7 0 50 29 15

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 29 21 8 17 0 0 54 25 24
2019 EN-04 33 20 20 7 20 0 0 53 27 15
2018 EN 14 29 19 10 29 0 0 43 38 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 11 28 22 22 17 0 0 39 39 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10
2014 EN 32 30 23 14 0 0 0 63 14 21
2014 EN-04 20 40 20 20 0 0 0 60 20 10
2011 EN 27 40 13 7 13 0 0 67 20 15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 38 29 8 17 0 0 46 25 24
2019 EN-04 13 33 27 0 27 0 0 47 27 15
2018 EN 14 19 24 14 29 0 0 33 43 21
2018 EN-04 23 8 23 15 31 0 0 31 46 13
2017 EN 5 22 33 17 22 0 0 28 39 18
2017 EN-04 10 10 40 10 30 0 0 20 40 10
2014 EN 19 35 19 23 0 5 0 56 24 21
2014 EN-04 20 30 10 30 0 10 0 56 33 10
2011 EN 13 40 13 20 13 0 0 53 33 15

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 42 21 17 13 0 0 50 29 24
2019 EN-04 13 40 20 13 13 0 0 53 27 15
2018 EN 14 24 29 5 29 0 0 38 33 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 5 33 22 22 17 0 0 39 39 18
2017 EN-04 10 30 20 30 10 0 0 40 40 10
2014 EN 28 44 9 14 5 0 0 72 19 21
2014 EN-04 30 30 10 20 10 0 0 60 30 10
2011 EN 13 40 20 13 13 0 0 53 27 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 33 8 0 8 0 0 83 8 24
2019 EN-04 60 27 7 0 7 0 0 87 7 15
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 38 25 4 8 0 0 63 13 24
2019 EN-04 33 33 13 7 13 0 0 67 20 15
2018 EN 14 45 27 0 14 0 0 59 14 22
2018 EN-04 14 43 36 0 7 0 0 57 7 14
2017 EN 11 61 6 6 17 0 0 72 22 18
2017 EN-04 20 50 10 10 10 0 0 70 20 10
2014 EN 37 40 14 9 0 0 0 77 9 21
2014 EN-04 30 20 30 20 0 0 0 50 20 10
2011 EN 33 53 13 0 0 0 0 87 0 15

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 25 21 33 8 0 0 38 42 24
2019 EN-04 13 27 7 40 13 0 0 40 53 15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 38 17 8 0 0 0 75 8 24
2019 EN-04 40 40 13 7 0 0 0 80 7 15
2018 EN 14 55 18 5 9 0 0 68 14 22
2018 EN-04 14 57 21 7 0 0 0 71 7 14
2017 EN 22 50 17 6 6 0 0 72 11 18
2017 EN-04 20 50 20 10 0 0 0 70 10 10
2014 EN 37 49 14 0 0 0 0 86 0 21
2014 EN-04 30 50 20 0 0 0 0 80 0 10
2011 EN 27 20 27 13 7 7 0 50 21 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 35 39 17 9 0 0 0 74 9 23
2019 EN-04 36 43 7 14 0 0 0 79 14 14
2018 EN 18 45 14 9 14 0 0 64 23 22
2018 EN-04 14 57 7 14 7 0 0 71 21 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 63 13 8 8 0 0 71 17 24
2019 EN-04 7 73 7 7 7 0 0 80 13 15
2018 EN 9 23 23 23 18 5 0 33 43 22
2018 EN-04 7 14 29 29 14 7 0 23 46 14
2017 EN 11 39 22 0 22 6 0 53 24 18
2017 EN-04 10 40 20 0 20 10 0 55 22 10
2014 EN 14 37 23 5 0 21 0 65 6 21
2014 EN-04 10 60 10 10 0 10 0 78 11 10
2011 EN 7 27 27 20 7 13 0 38 31 15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 25 38 4 17 0 0 42 21 24
2019 EN-04 13 27 27 7 27 0 0 40 33 15
2018 EN 0 32 23 18 23 0 5 33 43 22
2018 EN-04 0 29 29 21 14 0 7 31 38 14
2017 EN 6 50 11 11 17 0 6 59 29 18
2017 EN-04 10 40 20 0 20 0 10 55 22 10
2014 EN 19 14 32 26 9 0 0 32 35 21
2014 EN-04 20 0 50 10 20 0 0 20 30 10
2011 EN 7 20 33 20 20 0 0 27 40 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 25 13 13 25 0 0 50 38 24
2019 EN-04 20 20 13 13 33 0 0 40 47 15
2018 EN 5 27 14 9 41 0 5 33 52 22
2018 EN-04 7 14 14 14 43 0 7 23 62 14
2017 EN 11 45 11 6 28 0 0 55 33 18
2017 EN-04 10 30 20 10 30 0 0 40 40 10
2014 EN 9 28 21 14 19 5 5 41 36 21
2014 EN-04 10 0 30 20 20 10 10 13 50 10
2011 EN 7 53 7 13 20 0 0 60 33 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 33 25 0 0 0 4 74 0 24
2019 EN-04 40 40 13 0 0 0 7 86 0 15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 17 4 0 17 0 13 76 19 24
2019 EN-04 40 20 0 0 27 0 13 69 31 15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 38 21 4 0 0 4 74 4 24
2019 EN-04 27 47 13 7 0 0 7 79 7 15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 29 29 0 4 0 4 65 4 24
2019 EN-04 20 47 20 0 7 0 7 71 7 15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 25 17 21 8 0 4 52 30 24
2019 EN-04 27 13 13 27 13 0 7 43 43 15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 71 13 4 0 4 4 4 91 5 24
2019 EN-04 67 20 7 0 0 0 7 93 0 15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 79 4 4 8 4 0 0 83 13 24
2019 EN-04 73 7 0 13 7 0 0 80 20 15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 75 8 4 0 0 0 13 95 0 24
2019 EN-04 67 7 7 0 0 0 20 92 0 15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 35 22 30 0 0 0 48 30 23
2019 EN-04 14 29 21 36 0 0 0 43 36 14
2018 EN 9 36 23 9 23 0 0 45 32 22
2018 EN-04 14 29 36 7 14 0 0 43 21 14
2017 EN 11 56 6 17 11 0 0 67 28 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 42 13 8 0 0 0 79 8 24
2019 EN-04 33 53 7 7 0 0 0 87 7 15
2018 EN 23 50 14 5 9 0 0 73 14 22
2018 EN-04 21 50 21 0 7 0 0 71 7 14
2017 EN 33 50 6 11 0 0 0 83 11 18
2017 EN-04 40 50 0 10 0 0 0 90 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10
2011 EN 40 53 7 0 0 0 0 93 0 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 33 54 8 4 0 0 0 88 4 24
2019 EN-04 27 60 7 7 0 0 0 87 7 15
2018 EN 23 59 5 14 0 0 0 82 14 22
2018 EN-04 21 57 7 14 0 0 0 79 14 14
2017 EN 33 44 17 6 0 0 0 78 6 18
2017 EN-04 40 40 20 0 0 0 0 80 0 10
2014 EN 42 32 26 0 0 0 0 74 0 21
2014 EN-04 30 40 30 0 0 0 0 70 0 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 33 4 13 0 0 0 83 13 24
2019 EN-04 47 33 7 13 0 0 0 80 13 15
2018 EN 23 55 9 5 9 0 0 77 14 22
2018 EN-04 21 57 14 0 7 0 0 79 7 14
2017 EN 28 56 6 6 6 0 0 83 11 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 58 24 17 0 0 0 0 83 0 20
2011 EN 47 33 0 13 7 0 0 80 20 15

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 22 30 22 13 13 0 0 52 26 23
2019 EN-04 21 21 21 21 14 0 0 43 36 14
2018 EN 5 36 23 9 27 0 0 41 36 22
2018 EN-04 0 43 14 14 29 0 0 43 43 14
2017 EN 12 18 47 12 12 0 0 29 24 17
2017 EN-04 10 30 30 20 10 0 0 40 30 10
2014 EN 32 32 23 12 0 0 0 65 12 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10
2011 EN 20 47 0 27 7 0 0 67 33 15

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 25 29 8 13 0 0 50 21 24
2019 EN-04 27 20 27 13 13 0 0 47 27 15
2018 EN 9 36 23 14 18 0 0 45 32 22
2018 EN-04 7 29 29 14 21 0 0 36 36 14
2017 EN 11 17 39 22 11 0 0 28 33 18
2017 EN-04 10 10 50 20 10 0 0 20 30 10
2014 EN 28 42 19 12 0 0 0 70 12 21
2014 EN-04 20 60 10 10 0 0 0 80 10 10
2011 EN 27 40 13 13 7 0 0 67 20 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 33 17 13 13 0 0 58 25 24
2019 EN-04 33 20 13 20 13 0 0 53 33 15
2018 EN 9 32 23 5 27 5 0 43 33 22
2018 EN-04 7 29 21 7 29 7 0 38 38 14
2017 EN 16 11 28 22 17 6 0 29 41 18
2017 EN-04 20 20 30 20 10 0 0 40 30 10
2014 EN 19 23 35 14 5 5 0 44 19 21
2014 EN-04 20 20 20 30 0 10 0 44 33 10
2011 EN 33 13 13 27 7 7 0 50 36 15
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 EN 33 21 46 24
2019 EN-04 33 13 53 15
2018 EN 36 18 45 22
2018 EN-04 43 21 36 14
2017 EN 33 28 39 18
2017 EN-04 30 40 30 10
2014 EN 9 37 54 21
2014 EN-04 20 40 40 10
2011 EN 13 47 40 15
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 43 48 4 4 0 0 0 91 4 23
2019 EN-04 43 50 7 0 0 0 0 93 0 14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 57 30 13 0 0 0 0 87 0 23
2019 EN-04 57 29 14 0 0 0 0 86 0 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 4 42 33 4 4 13 0 52 10 24
2019 EN-04 7 53 27 7 0 7 0 64 7 15
2018 EN 10 29 38 0 14 10 0 42 16 21
2018 EN-04 8 23 38 0 15 15 0 36 18 13
2017 EN 11 22 22 6 17 17 6 43 29 18
2017 EN-04 10 20 10 10 20 20 10 42 43 10
2014 EN 14 35 19 5 5 14 9 64 12 21
2014 EN-04 10 60 10 0 0 10 10 88 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 61 13 4 4 0 0 78 9 23
2019 EN-04 20 60 13 7 0 0 0 80 7 15
2018 EN 14 43 19 5 14 5 0 60 20 21
2018 EN-04 8 38 23 8 15 8 0 50 25 13
2017 EN 16 56 0 11 11 6 0 76 24 18
2017 EN-04 10 60 0 10 10 10 0 78 22 10
2014 EN 28 49 14 9 0 0 0 77 9 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10
2011 EN 40 33 13 7 7 0 0 73 13 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 4 46 29 4 0 13 4 60 5 24
2019 EN-04 0 53 20 7 0 13 7 67 8 15
2018 EN 14 33 24 5 10 10 5 56 17 21
2018 EN-04 7 36 21 7 7 14 7 55 18 14
2017 EN 11 22 28 0 0 39 0 54 0 18
2017 EN-04 10 20 20 0 0 50 0 60 0 10
2014 EN 9 28 30 0 0 19 14 55 0 21
2014 EN-04 10 30 30 0 0 10 20 57 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 54 29 0 0 0 0 71 0 24
2019 EN-04 13 60 27 0 0 0 0 73 0 15
2018 EN 14 45 9 18 9 5 0 62 29 22
2018 EN-04 7 43 14 21 7 7 0 54 31 14
2017 EN 22 50 22 6 0 0 0 72 6 18
2017 EN-04 20 60 10 10 0 0 0 80 10 10
2014 EN 42 37 12 5 0 5 0 83 5 21
2014 EN-04 50 30 10 10 0 0 0 80 10 10
2011 EN 20 53 7 0 13 7 0 79 14 15
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 33 21 21 13 0 0 46 33 24
2019 EN-04 13 27 20 27 13 0 0 40 40 15
2018 EN 9 32 32 14 14 0 0 41 27 22
2018 EN-04 7 29 36 14 14 0 0 36 29 14
2017 EN 17 33 22 17 11 0 0 50 28 18
2017 EN-04 20 20 20 30 10 0 0 40 40 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 25 25 25 13 0 0 38 38 24
2019 EN-04 20 33 13 20 13 0 0 53 33 15
2018 EN 9 14 32 36 9 0 0 23 45 22
2018 EN-04 14 14 21 43 7 0 0 29 50 14
2017 EN 17 16 33 22 11 0 0 33 33 18
2017 EN-04 20 10 20 30 20 0 0 30 50 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 13 33 25 4 0 0 38 29 24
2019 EN-04 27 20 33 13 7 0 0 47 20 15
2018 EN 5 36 9 36 14 0 0 41 50 22
2018 EN-04 0 43 7 43 7 0 0 43 50 14
2017 EN 18 23 18 24 18 0 0 41 41 17
2017 EN-04 10 30 10 30 20 0 0 40 50 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 17 21 21 25 0 0 33 46 24
2019 EN-04 20 13 27 13 27 0 0 33 40 15
2018 EN 5 23 14 32 27 0 0 27 59 22
2018 EN-04 7 7 14 43 29 0 0 14 71 14
2017 EN 11 33 22 17 17 0 0 45 33 18
2017 EN-04 0 30 20 30 20 0 0 30 50 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 33 21 13 0 4 4 64 14 24
2019 EN-04 27 33 27 7 0 0 7 64 7 15
2018 EN 32 23 32 14 0 0 0 55 14 22
2018 EN-04 36 14 36 14 0 0 0 50 14 14
2017 EN 39 33 16 6 0 0 6 77 6 18
2017 EN-04 30 50 20 0 0 0 0 80 0 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 38 17 17 4 0 0 63 21 24
2019 EN-04 27 40 13 13 7 0 0 67 20 15
2018 EN 5 45 23 9 18 0 0 50 27 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 28 39 33 0 0 0 0 67 0 18
2017 EN-04 20 30 50 0 0 0 0 50 0 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 33 29 17 4 0 0 50 21 24
2019 EN-04 27 20 27 20 7 0 0 47 27 15
2018 EN 15 35 25 5 20 0 0 50 25 20
2018 EN-04 17 33 25 8 17 0 0 50 25 12
2017 EN 5 50 28 11 6 0 0 55 17 18
2017 EN-04 10 40 20 20 10 0 0 50 30 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 29 29 25 8 0 0 38 33 24
2019 EN-04 13 33 20 27 7 0 0 47 33 15
2018 EN 15 30 25 15 15 0 0 45 30 20
2018 EN-04 8 25 25 25 17 0 0 33 42 12
2017 EN 11 28 28 17 17 0 0 39 33 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 46 4 21 13 0 0 63 33 24
2019 EN-04 13 53 0 13 20 0 0 67 33 15
2018 EN 20 20 30 10 20 0 0 40 30 20
2018 EN-04 17 17 33 17 17 0 0 33 33 12
2017 EN 16 33 22 28 0 0 0 50 28 18
2017 EN-04 10 40 20 30 0 0 0 50 30 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 29 8 13 13 0 0 67 25 24
2019 EN-04 40 27 0 20 13 0 0 67 33 15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 17 21 13 8 0 0 58 21 24
2019 EN-04 47 20 20 7 7 0 0 67 13 15
2018 EN 10 40 25 5 20 0 0 50 25 20
2018 EN-04 8 42 25 8 17 0 0 50 25 12
2017 EN 33 33 17 11 6 0 0 67 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 38 8 4 8 0 0 79 13 24
2019 EN-04 47 27 7 7 13 0 0 73 20 15
2018 EN 35 40 10 10 5 0 0 75 15 20
2018 EN-04 33 50 0 17 0 0 0 83 17 12
2017 EN 67 22 6 6 0 0 0 89 6 18
2017 EN-04 70 20 0 10 0 0 0 90 10 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 74 13 4 0 0 0 9 95 0 23
2019 EN-04 71 7 7 0 0 0 14 92 0 14
2018 EN 58 26 11 5 0 0 0 84 5 19
2018 EN-04 58 25 8 8 0 0 0 83 8 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 74 13 9 4 0 0 0 87 4 23
2019 EN-04 79 7 14 0 0 0 0 86 0 14
2018 EN 55 30 10 0 5 0 0 85 5 20
2018 EN-04 58 33 8 0 0 0 0 92 0 12
2017 EN 59 29 6 0 6 0 0 88 6 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 46 38 13 4 0 0 0 83 4 24
2019 EN-04 40 40 13 7 0 0 0 80 7 15
2018 EN 23 32 32 5 9 0 0 55 14 22
2018 EN-04 21 21 43 7 7 0 0 43 14 14
2017 EN 44 22 28 6 0 0 0 67 6 18
2017 EN-04 40 30 20 10 0 0 0 70 10 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 38 8 0 4 0 0 88 4 24
2019 EN-04 53 27 13 0 7 0 0 80 7 15
2018 EN 41 32 14 5 9 0 0 73 14 22
2018 EN-04 50 29 7 7 7 0 0 79 14 14
2017 EN 33 33 17 6 11 0 0 67 17 18
2017 EN-04 30 30 20 10 10 0 0 60 20 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 13 25 4 4 0 4 65 9 24
2019 EN-04 53 7 27 7 0 0 7 64 7 15
2018 EN 27 23 23 5 0 0 23 65 6 22
2018 EN-04 21 14 29 0 0 0 36 56 0 14
2017 EN 33 22 11 0 0 0 33 83 0 18
2017 EN-04 30 20 10 0 0 0 40 83 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 52 43 4 0 0 0 0 96 0 23
2019 EN-04 57 36 7 0 0 0 0 93 0 14
2018 EN 50 18 18 9 0 0 5 71 10 22
2018 EN-04 50 14 21 7 0 0 7 69 8 14
2017 EN 39 45 6 0 0 0 11 94 0 18
2017 EN-04 30 50 10 0 0 0 10 89 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 67 25 4 0 4 0 0 92 4 24
2019 EN-04 73 13 7 0 7 0 0 87 7 15
2018 EN 59 23 5 0 9 0 5 86 10 22
2018 EN-04 64 21 0 0 7 0 7 92 8 14
2017 EN 72 17 6 0 0 0 6 94 0 18
2017 EN-04 60 20 10 0 0 0 10 89 0 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 57 22 17 0 0 0 4 82 0 23
2019 EN-04 57 21 14 0 0 0 7 85 0 14
2018 EN 59 32 9 0 0 0 0 91 0 22
2018 EN-04 57 36 7 0 0 0 0 93 0 14
2017 EN 61 28 6 0 0 0 6 94 0 18
2017 EN-04 50 30 10 0 0 0 10 89 0 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 25 29 21 4 0 0 46 25 24
2019 EN-04 20 27 33 13 7 0 0 47 20 15
2018 EN 14 5 55 14 9 5 0 19 24 22
2018 EN-04 14 0 57 21 0 7 0 15 23 14
2017 EN 6 22 50 22 0 0 0 28 22 18
2017 EN-04 0 30 50 20 0 0 0 30 20 10

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 25 38 17 13 0 0 29 33 24
2019 EN-04 13 20 40 20 7 0 0 27 33 15
2018 EN 14 32 36 14 5 0 0 18 45 22
2018 EN-04 7 50 29 7 7 0 0 14 57 14
2017 EN 0 22 56 11 11 0 0 22 22 18
2017 EN-04 0 30 40 20 10 0 0 30 30 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 58 21 0 0 0 0 79 0 24
2019 EN-04 20 60 20 0 0 0 0 80 0 15
2018 EN 24 43 19 5 10 0 0 67 14 21
2018 EN-04 15 46 23 8 8 0 0 62 15 13
2017 EN 11 56 22 6 6 0 0 67 11 18
2017 EN-04 10 50 40 0 0 0 0 60 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 46 8 25 4 0 0 63 29 24
2019 EN-04 20 47 0 27 7 0 0 67 33 15
2018 EN 10 29 24 19 19 0 0 38 38 21
2018 EN-04 8 23 23 31 15 0 0 31 46 13
2017 EN 11 28 45 6 11 0 0 39 17 18
2017 EN-04 10 40 30 10 10 0 0 50 20 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 17 83 24
2019 EN-04 27 73 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 29 25 13 13 0 0 21 79 24
2019 EN-04 13 27 27 20 13 0 0 13 87 15
2018 EN 23 27 23 14 14 0 0 23 77 22
2018 EN-04 14 21 36 21 7 0 0 14 86 14
2017 EN 39 39 6 11 5 0 0 39 61 18
2017 EN-04 40 30 10 10 10 0 0 40 60 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 74 26 19
2019 EN-04 77 23 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 26 74 19
2019 EN-04 15 85 13
2018 EN 6 94 16
2018 EN-04 0 100 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 5 21 21 26 16 5 5 29 47 19
2019 EN-04 8 23 15 23 15 8 8 36 45 13
2018 EN 0 18 24 24 29 0 6 19 56 17
2018 EN-04 0 17 25 17 33 0 8 18 55 12
2017 EN 9 27 9 9 27 0 18 44 45 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 0 16 16 32 26 5 5 18 65 19
2019 EN-04 0 15 8 38 23 8 8 18 73 13
2018 EN 0 0 18 18 53 0 12 0 80 17
2018 EN-04 0 0 17 8 67 0 8 0 82 12
2017 EN 0 0 9 46 36 0 9 0 90 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 25 17 13 0 0 8 68 14 24
2019 EN-04 40 27 7 13 0 0 13 77 15 15
2018 EN 36 23 18 9 5 0 9 65 15 22
2018 EN-04 29 21 21 14 0 0 14 58 17 14
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