2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	50	9	13	5	74	18	80
2019	EG-02	39	50	0	11	0	89	11	18
2019	EG-05	12	61	9	15	3	73	18	33
2017	EG	35	46	3	15	2	80	17	63
2017	EG-02	42	45	0	12	0	88	12	33
2017	EG-04	10	50	0	30	10	60	40	10
2017	EG-05	38	42	7	14	0	79	14	13
2014	EG	42	42	2	10	5	84	15	62
2014	EG-02	63	19	4	7	7	81	15	27
2014	EG-05	25	65	0	10	0	90	10	20
2011	EG	38	42	6	13	2	79	15	48
2011	EG-02	50	44	0	6	0	94	6	16
2011	EG-04	19	56	6	19	0	75	19	16
2008	EG	25	53	0	19	3	78	22	36
2008	EG-02	54	31	0	15	0	85	15	13
2008	EG-04	0	69	0	25	6	69	31	16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	67	18	4	5	4	0	3	87	9	79
2019	EG-02	76	24	0	0	0	0	0	100	0	17
2019	EG-05	73	15	3	0	3	0	6	94	3	33
2017	EG	74	12	8	0	5	0	2	88	5	63
2017	EG-02	82	15	0	0	3	0	0	97	3	33
2017	EG-04	50	31	0	0	10	0	10	89	11	10
2017	EG-05	79	0	14	0	7	0	0	79	7	13
2014	EG	77	16	2	3	2	0	0	93	5	62
2014	EG-02	78	15	0	7	0	0	0	93	7	27
2014	EG-05	80	15	5	0	0	0	0	95	0	20
2011	EG	60	21	13	2	2	0	2	83	4	48
2011	EG-02	69	19	6	0	6	0	0	88	6	16
2011	EG-04	63	19	19	0	0	0	0	81	0	16
2008	EG	83	6	8	0	0	3	0	91	0	36
2008	EG-02	77	15	8	0	0	0	0	92	0	13
2008	EG-04	88	0	6	0	0	6	0	93	0	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	48	13	6	10	71	16	80
2019	EG-02	22	39	11	11	17	61	28	18
2019	EG-05	27	45	12	9	6	73	15	33
2017	EG	30	44	9	12	5	74	17	63
2017	EG-02	21	48	15	12	3	70	15	33
2017	EG-04	30	40	0	20	10	70	30	10
2017	EG-05	45	35	7	7	7	79	14	13
2014	EG	47	39	5	7	3	85	10	62
2014	EG-02	44	41	4	4	7	85	11	27
2014	EG-05	40	50	5	5	0	90	5	20
2011	EG	38	38	10	8	6	75	15	48
2011	EG-02	50	25	6	13	6	75	19	16
2011	EG-04	25	63	6	6	0	88	6	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	42	14	19	5	0	62	24	78
2019	EG-02	12	65	6	12	6	0	76	18	17
2019	EG-05	9	36	15	30	9	0	45	39	33
2018	EG	15	51	12	10	12	0	66	22	59
2018	EG-02	19	57	10	5	10	0	76	14	21
2018	EG-05	12	41	12	12	24	0	53	35	17
2017	EG	18	34	18	17	12	0	52	29	63
2017	EG-02	21	36	12	12	18	0	58	30	33
2017	EG-04	30	10	31	20	10	0	40	30	10
2017	EG-05	14	35	14	31	7	0	49	38	13
2014	EG	27	40	10	11	12	0	68	23	62
2014	EG-02	44	37	0	4	15	0	81	19	27
2014	EG-05	10	45	10	25	10	0	55	35	20
2011	EG	29	27	23	13	6	2	57	19	48
2011	EG-02	50	25	19	6	0	0	75	6	16
2011	EG-04	25	13	31	19	13	0	38	31	16
2008	EG	22	31	14	28	6	0	53	33	36
2008	EG-02	38	31	15	15	0	0	69	15	13
2008	EG-04	13	25	13	38	13	0	38	50	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	50	15	8	4	0	74	11	80
2019	EG-02	28	50	6	17	0	0	78	17	18
2019	EG-05	18	48	21	6	6	0	67	12	33
2017	EG	40	36	9	9	5	2	77	14	62
2017	EG-02	28	47	9	9	6	0	75	16	32
2017	EG-04	40	21	20	20	0	0	60	20	10
2017	EG-05	51	28	0	7	7	7	85	15	13
2014	EG	50	37	3	7	3	0	87	10	62
2014	EG-02	67	22	0	4	7	0	89	11	27
2014	EG-05	35	55	5	5	0	0	90	5	20

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	40	13	5	6	0	1	76	11	80
2019	EG-02	28	39	22	0	11	0	0	67	11	18
2019	EG-05	42	33	12	6	3	0	3	78	9	33
2018	EG	34	42	17	3	3	0	0	76	7	59
2018	EG-02	29	52	14	0	5	0	0	81	5	21
2018	EG-05	41	29	24	6	0	0	0	71	6	17
2017	EG	33	50	8	5	3	0	2	84	8	62
2017	EG-02	31	50	6	9	0	0	3	84	10	32
2017	EG-04	30	60	10	0	0	0	0	90	0	10
2017	EG-05	51	42	0	0	7	0	0	93	7	13
2014	EG	42	35	12	5	5	2	0	78	10	60
2014	EG-02	58	27	8	4	4	0	0	85	8	26
2014	EG-05	32	42	21	5	0	0	0	74	5	19
2011	EG	46	21	23	6	4	0	0	67	10	48
2011	EG-02	50	13	31	6	0	0	0	63	6	16
2011	EG-04	50	13	25	6	6	0	0	63	13	16

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	28	37	23	8	4	0	65	12	78
2019	EG-02	28	39	17	6	11	0	67	17	18
2019	EG-05	31	28	25	13	3	0	59	16	32
2018	EG	22	41	17	8	12	0	63	20	59
2018	EG-02	14	52	19	0	14	0	67	14	21
2018	EG-05	18	47	18	12	6	0	65	18	17
2017	EG	26	46	20	5	3	0	73	8	63
2017	EG-02	24	45	24	3	3	0	70	6	33
2017	EG-04	50	31	0	20	0	0	80	20	10
2017	EG-05	31	35	28	0	7	0	65	7	13
2014	EG	40	32	16	3	6	2	74	10	62
2014	EG-02	56	30	7	0	4	4	88	4	27
2014	EG-05	20	35	30	5	10	0	55	15	20
2011	EG	38	38	15	6	4	0	75	10	48
2011	EG-02	38	50	6	6	0	0	88	6	16
2011	EG-04	38	31	19	6	6	0	69	13	16
2008	EG	50	28	8	14	0	0	78	14	36
2008	EG-02	62	23	0	15	0	0	85	15	13
2008	EG-04	25	38	19	19	0	0	63	19	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	15	41	23	11	10	0	56	21	80
2019	EG-02	6	22	22	17	33	0	28	50	18
2019	EG-05	21	42	24	12	0	0	64	12	33
2018	EG	14	32	24	14	17	0	46	31	59
2018	EG-02	5	33	24	19	19	0	38	38	21
2018	EG-05	6	41	29	18	6	0	47	24	17
2017	EG	22	34	14	21	8	2	57	29	63
2017	EG-02	18	30	15	21	15	0	48	36	33
2017	EG-04	30	0	10	50	0	10	33	56	10
2017	EG-05	38	35	14	14	0	0	72	14	13
2014	EG	23	34	21	16	7	0	56	23	62
2014	EG-02	26	37	22	7	7	0	63	15	27
2014	EG-05	20	30	20	25	5	0	50	30	20
2011	EG	23	38	19	8	13	0	60	21	48
2011	EG-02	13	38	31	19	0	0	50	19	16
2011	EG-04	31	31	13	6	19	0	63	25	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	23	37	16	19	5	59	24	79
2019	EG-02	28	50	0	17	6	78	22	18
2019	EG-05	12	33	21	27	6	45	33	33
2018	EG	29	41	14	8	8	69	17	59
2018	EG-02	33	43	19	0	5	76	5	21
2018	EG-05	18	41	6	29	6	59	35	17
2017	EG	35	32	11	14	8	68	22	62
2017	EG-02	28	44	6	13	9	72	22	32
2017	EG-04	40	10	0	40	10	50	50	10
2017	EG-05	51	14	21	7	7	65	14	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	33	40	18	5	5	0	0	73	10	80
2019	EG-02	33	44	11	6	6	0	0	78	11	18
2019	EG-05	24	45	21	6	3	0	0	70	9	33
2018	EG	34	41	15	7	2	2	0	76	9	59
2018	EG-02	33	43	10	10	0	5	0	80	10	21
2018	EG-05	24	35	35	0	6	0	0	59	6	17
2017	EG	47	29	11	8	6	0	0	76	14	63
2017	EG-02	45	30	6	9	9	0	0	76	18	33
2017	EG-04	50	31	10	10	0	0	0	80	10	10
2017	EG-05	45	28	14	7	7	0	0	72	14	13
2014	EG	40	37	8	8	5	0	2	78	13	62
2014	EG-02	52	41	4	4	0	0	0	93	4	27
2014	EG-05	25	40	10	15	10	0	0	65	25	20
2011	EG	44	42	13	2	0	0	0	85	2	48
2011	EG-02	56	38	6	0	0	0	0	94	0	16
2011	EG-04	31	50	19	0	0	0	0	81	0	16
2008	EG	47	39	11	0	3	0	0	86	3	36
2008	EG-02	62	31	8	0	0	0	0	92	0	13
2008	EG-04	31	44	19	0	6	0	0	75	6	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	41	24	9	8	60	16	80
2019	EG-02	11	17	33	22	17	28	39	18
2019	EG-05	21	48	18	9	3	70	12	33
2018	EG	22	34	17	19	8	56	27	59
2018	EG-02	14	33	29	19	5	48	24	21
2018	EG-05	6	59	12	18	6	65	24	17
2017	EG	25	39	15	12	9	63	21	63
2017	EG-02	24	33	18	15	9	58	24	33
2017	EG-04	40	10	20	11	20	50	31	10
2017	EG-05	31	42	14	7	7	72	14	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	43	40	11	5	1	83	6	80
2019	EG-02	33	50	6	11	0	83	11	18
2019	EG-05	36	39	15	6	3	76	9	33
2018	EG	37	41	8	8	5	78	14	59
2018	EG-02	24	62	5	10	0	86	10	21
2018	EG-05	29	35	18	12	6	65	18	17
2017	EG	55	36	9	0	0	91	0	62
2017	EG-02	56	31	13	0	0	88	0	32
2017	EG-04	60	31	10	0	0	90	0	10
2017	EG-05	38	55	7	0	0	93	0	13
2014	EG	58	31	7	3	2	88	5	62
2014	EG-02	78	19	4	0	0	96	0	27
2014	EG-05	35	45	10	5	5	80	10	20
2011	EG	58	38	4	0	0	96	0	48
2011	EG-02	56	38	6	0	0	94	0	16
2011	EG-04	50	44	6	0	0	94	0	16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	26	46	10	14	3	0	1	73	16	80
2019	EG-02	17	50	17	17	0	0	0	67	17	18
2019	EG-05	30	42	9	15	3	0	0	73	18	33
2018	EG	22	45	17	12	3	0	0	67	16	58
2018	EG-02	30	45	15	5	5	0	0	75	10	20
2018	EG-05	12	41	24	24	0	0	0	53	24	17
2017	EG	38	36	9	11	6	0	0	74	17	62
2017	EG-02	28	38	13	13	9	0	0	66	22	32
2017	EG-04	40	31	0	20	10	0	0	70	30	10
2017	EG-05	51	35	7	7	0	0	0	86	7	13
2014	EG	32	37	13	8	8	2	0	70	17	62
2014	EG-02	44	33	7	7	7	0	0	78	15	27
2014	EG-05	20	50	10	15	5	0	0	70	20	20
2011	EG	29	46	13	6	6	0	0	75	13	48
2011	EG-02	25	44	13	13	6	0	0	69	19	16
2011	EG-04	31	50	13	0	6	0	0	81	6	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	33	35	18	9	5	68	14	79
2019	EG-02	22	22	28	17	11	44	28	18
2019	EG-05	28	50	16	3	3	78	6	32
2018	EG	24	34	21	19	2	59	21	58
2018	EG-02	20	45	5	25	5	65	30	20
2018	EG-05	18	12	47	24	0	29	24	17
2017	EG	37	32	18	6	6	69	12	62
2017	EG-02	31	38	16	6	9	69	16	32
2017	EG-04	40	31	20	10	0	70	10	10
2017	EG-05	38	28	21	7	7	65	14	13
2014	EG	37	37	14	5	7	74	12	62
2014	EG-02	52	30	15	0	4	81	4	27
2014	EG-05	20	55	5	15	5	75	20	20

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	23	44	16	14	3	67	16	79
2019	EG-02	17	39	17	22	6	56	28	18
2019	EG-05	18	52	18	12	0	70	12	33
2018	EG	20	39	24	14	3	59	17	59
2018	EG-02	19	52	19	10	0	71	10	21
2018	EG-05	12	29	29	29	0	41	29	17
2017	EG	28	35	22	12	3	63	15	62
2017	EG-02	25	38	22	9	6	63	16	32
2017	EG-04	40	0	50	10	0	40	10	10
2017	EG-05	38	35	14	14	0	72	14	13
2014	EG	34	35	16	10	5	69	15	62
2014	EG-02	59	22	7	7	4	81	11	27
2014	EG-05	10	45	30	10	5	55	15	20
2011	EG	27	42	19	8	4	69	13	48
2011	EG-02	25	38	25	6	6	63	13	16
2011	EG-04	31	50	6	13	0	81	13	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	41	16	8	1	75	9	80
2019	EG-02	33	39	11	17	0	72	17	18
2019	EG-05	36	36	18	6	3	73	9	33
2018	EG	32	37	14	10	7	69	17	59
2018	EG-02	33	43	10	10	5	76	14	21
2018	EG-05	24	35	24	12	6	59	18	17
2017	EG	41	44	12	2	2	85	3	62
2017	EG-02	44	41	9	3	3	84	6	32
2017	EG-04	50	40	10	0	0	90	0	10
2017	EG-05	31	49	21	0	0	79	0	13
2014	EG	48	31	13	3	5	79	8	62
2014	EG-02	67	26	4	0	4	93	4	27
2014	EG-05	25	40	20	5	10	65	15	20
2011	EG	38	46	6	10	0	83	10	48
2011	EG-02	38	50	0	13	0	88	13	16
2011	EG-04	38	38	13	13	0	75	13	16
2008	EG	56	33	8	3	0	89	3	36
2008	EG-02	62	31	8	0	0	92	0	13
2008	EG-04	38	44	13	6	0	81	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	45	12	13	1	0	0	74	14	77
2019	EG-02	41	47	6	6	0	0	0	88	6	17
2019	EG-05	23	42	13	19	3	0	0	65	23	31
2018	EG	36	37	15	8	2	2	0	74	10	59
2018	EG-02	57	29	14	0	0	0	0	86	0	21
2018	EG-05	12	47	12	18	6	6	0	63	25	17
2017	EG	36	37	16	8	2	0	2	75	9	63
2017	EG-02	45	39	6	6	3	0	0	85	9	33
2017	EG-04	50	31	20	0	0	0	0	80	0	10
2017	EG-05	28	28	38	7	0	0	0	55	7	13
2014	EG	40	32	14	11	2	0	0	73	13	62
2014	EG-02	52	26	15	7	0	0	0	78	7	27
2014	EG-05	30	35	10	20	5	0	0	65	25	20
2011	EG	40	38	13	4	4	2	0	79	9	48
2011	EG-02	56	44	0	0	0	0	0	100	0	16
2011	EG-04	50	31	6	6	0	6	0	87	7	16
2008	EG	31	22	14	22	11	0	0	53	33	36
2008	EG-02	46	38	15	0	0	0	0	85	0	13
2008	EG-04	31	13	13	25	19	0	0	44	44	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	8	40	30	18	5	0	23	48	80
2019	EG-02	6	33	33	17	11	0	28	39	18
2019	EG-05	6	52	30	12	0	0	12	58	33
2018	EG	7	25	31	24	14	0	37	32	59
2018	EG-02	5	19	29	29	19	0	48	24	21
2018	EG-05	12	35	47	0	6	0	6	47	17
2017	EG	6	23	33	25	11	3	37	30	63
2017	EG-02	6	21	24	33	12	3	47	28	33
2017	EG-04	10	30	40	10	0	10	11	44	10
2017	EG-05	7	21	38	14	21	0	35	28	13
2014	EG	10	18	32	23	14	3	38	29	62
2014	EG-02	4	7	33	22	30	4	54	12	27
2014	EG-05	15	30	30	25	0	0	25	45	20
2011	EG	15	19	36	15	13	2	28	35	47
2011	EG-02	6	6	50	13	25	0	38	13	16
2011	EG-04	19	25	19	25	6	6	33	47	16
2008	EG	17	19	42	17	6	0	22	36	36
2008	EG-02	0	8	46	31	15	0	46	8	13
2008	EG-04	31	31	25	13	0	0	13	63	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	15	23	28	23	11	0	1	34	38	80
2019	EG-02	6	22	33	28	11	0	0	39	28	18
2019	EG-05	15	30	33	9	12	0	0	21	45	33
2018	EG	8	29	22	22	14	2	3	38	39	59
2018	EG-02	5	19	19	19	24	5	10	50	28	21
2018	EG-05	12	47	29	12	0	0	0	12	59	17
2017	EG	14	18	25	17	21	2	3	40	33	63
2017	EG-02	15	12	15	21	30	3	3	55	29	33
2017	EG-04	0	31	30	10	20	0	10	33	34	10
2017	EG-05	14	21	45	7	14	0	0	21	35	13
2014	EG	16	13	24	24	14	3	5	42	32	62
2014	EG-02	15	11	11	26	22	4	11	57	30	27
2014	EG-05	15	15	40	20	10	0	0	30	30	20
2011	EG	17	19	21	19	21	0	4	41	37	48
2011	EG-02	19	0	19	31	31	0	0	63	19	16
2011	EG-04	13	13	31	19	19	0	6	40	27	16
2008	EG	11	19	31	25	8	3	3	35	32	36
2008	EG-02	0	15	31	31	15	0	8	50	17	13
2008	EG-04	19	19	31	25	6	0	0	31	38	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	18	33	21	20	8	1	0	28	51	80
2019	EG-02	0	39	22	33	6	0	0	39	39	18
2019	EG-05	21	30	27	12	6	3	0	19	53	33
2018	EG	19	19	25	15	17	0	5	34	39	59
2018	EG-02	5	14	29	24	19	0	10	47	21	21
2018	EG-05	35	35	24	0	6	0	0	6	71	17
2017	EG	20	14	28	14	17	2	6	33	37	63
2017	EG-02	9	0	30	18	30	3	9	55	10	33
2017	EG-04	30	31	10	20	0	0	10	22	67	10
2017	EG-05	38	28	21	7	7	0	0	14	65	13
2014	EG	18	21	26	14	14	2	5	31	42	62
2014	EG-02	7	7	26	15	30	4	11	52	17	27
2014	EG-05	25	35	25	15	0	0	0	15	60	20
2011	EG	9	26	36	11	15	0	4	27	36	47
2011	EG-02	0	0	44	25	31	0	0	56	0	16
2011	EG-04	6	38	44	0	6	0	6	7	47	16
2008	EG	17	28	19	25	11	0	0	36	44	36
2008	EG-02	0	15	15	46	23	0	0	69	15	13
2008	EG-04	25	31	25	13	6	0	0	19	56	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	8	14	50	23	6	0	0	29	21	80
2019	EG-02	11	6	67	17	0	0	0	17	17	18
2019	EG-05	9	21	42	18	9	0	0	27	30	33
2018	EG	5	17	32	27	19	0	0	46	22	59
2018	EG-02	5	10	29	33	24	0	0	57	14	21
2018	EG-05	6	12	53	24	6	0	0	29	18	17
2017	EG	3	20	31	29	15	0	2	45	23	63
2017	EG-02	6	18	27	33	15	0	0	48	24	33
2017	EG-04	0	11	50	20	10	0	10	33	12	10
2017	EG-05	0	14	31	28	28	0	0	55	14	13
2014	EG	6	10	34	32	14	2	2	48	17	62
2014	EG-02	7	0	33	30	22	4	4	56	8	27
2014	EG-05	10	10	40	35	5	0	0	40	20	20
2011	EG	2	19	30	23	21	0	4	47	22	47
2011	EG-02	0	0	19	44	38	0	0	81	0	16
2011	EG-04	0	19	44	13	19	0	6	33	20	16
2008	EG	3	11	28	39	14	3	3	56	15	36
2008	EG-02	0	0	15	62	15	0	8	83	0	13
2008	EG-04	6	19	25	25	19	6	0	47	27	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	23	26	30	14	5	3	0	19	50	80
2019	EG-02	28	28	39	6	0	0	0	6	56	18
2019	EG-05	18	27	27	12	9	6	0	23	48	33
2018	EG	15	22	32	22	8	0	0	31	37	59
2018	EG-02	19	14	38	10	19	0	0	29	33	21
2018	EG-05	12	35	35	18	0	0	0	18	47	17
2017	EG	18	21	32	14	14	0	2	28	40	63
2017	EG-02	24	27	15	15	18	0	0	33	52	33
2017	EG-04	10	31	40	0	10	0	10	11	45	10
2017	EG-05	14	0	45	28	14	0	0	42	14	13
2014	EG	16	23	23	16	18	3	2	35	41	62
2014	EG-02	19	15	22	4	30	7	4	38	38	27
2014	EG-05	15	20	30	25	10	0	0	35	35	20
2011	EG	6	21	40	19	11	0	2	30	28	47
2011	EG-02	6	0	25	50	19	0	0	69	6	16
2011	EG-04	6	19	63	0	13	0	0	13	25	16
2008	EG	14	20	14	31	11	0	9	47	38	35
2008	EG-02	0	8	15	46	23	0	8	75	8	13
2008	EG-04	20	33	13	13	7	0	13	23	62	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	9	23	26	18	19	1	5	39	33	80
2019	EG-02	11	6	28	17	39	0	0	56	17	18
2019	EG-05	9	33	27	15	9	0	6	26	45	33
2018	EG	7	10	32	12	34	0	5	48	18	59
2018	EG-02	5	0	24	5	62	0	5	70	5	21
2018	EG-05	6	29	53	6	0	0	6	6	38	17
2017	EG	11	17	18	22	23	2	8	50	31	62
2017	EG-02	3	9	13	22	41	3	9	71	14	32
2017	EG-04	10	40	10	10	10	0	20	25	63	10
2017	EG-05	14	21	31	28	7	0	0	35	35	13
2014	EG	8	11	19	24	31	2	5	58	21	62
2014	EG-02	4	7	15	15	48	0	11	71	13	27
2014	EG-05	10	10	35	30	15	0	0	45	20	20
2011	EG	15	10	19	23	27	0	6	53	27	48
2011	EG-02	6	0	6	25	63	0	0	88	6	16
2011	EG-04	6	6	44	19	13	0	13	36	14	16
2008	EG	8	8	28	31	17	6	3	52	18	36
2008	EG-02	0	0	8	46	23	15	8	90	0	13
2008	EG-04	6	19	38	25	13	0	0	38	25	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	14	18	31	23	11	1	3	35	32	80
2019	EG-02	0	11	33	33	17	6	0	53	12	18
2019	EG-05	15	21	33	18	9	0	3	28	38	33
2018	EG	12	19	27	19	17	0	7	38	33	59
2018	EG-02	5	10	29	29	14	0	14	50	17	21
2018	EG-05	18	29	41	0	12	0	0	12	47	17
2017	EG	9	28	24	15	17	2	5	34	40	62
2017	EG-02	6	19	19	22	28	3	3	53	27	32
2017	EG-04	20	40	0	20	10	0	10	33	67	10
2017	EG-05	7	49	31	7	7	0	0	14	55	13
2014	EG	13	21	31	14	16	3	2	32	36	62
2014	EG-02	7	7	30	15	30	7	4	50	17	27
2014	EG-05	15	30	35	15	5	0	0	20	45	20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	11	20	31	26	9	1	1	36	32	80
2019	EG-02	6	22	39	28	6	0	0	33	28	18
2019	EG-05	6	18	24	30	15	3	3	48	26	33

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	62	16	5	9	4	4	82	13	79
2019	EG-02	65	18	12	6	0	0	82	6	17
2019	EG-05	61	15	6	6	3	9	83	10	33
2017	EG	73	15	5	5	0	3	91	5	63
2017	EG-02	76	15	0	9	0	0	91	9	33
2017	EG-04	60	21	10	0	0	10	89	0	10
2017	EG-05	79	7	7	0	0	7	93	0	13
2014	EG	69	11	5	3	5	6	86	9	62
2014	EG-02	63	11	4	4	11	7	80	16	27
2014	EG-05	80	10	5	0	0	5	95	0	20
2011	EG	60	17	8	6	6	2	79	13	48
2011	EG-02	69	0	6	13	13	0	69	25	16
2011	EG-04	56	31	6	0	0	6	93	0	16
2008	EG	64	17	6	3	3	8	88	6	36
2008	EG-02	46	31	0	8	8	8	83	17	13
2008	EG-04	69	13	6	0	0	13	93	0	16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	18	31	23	13	13	3	0	50	26	78
2019	EG-02	6	18	24	12	41	0	0	24	53	17
2019	EG-05	22	34	25	13	3	3	0	58	16	32
2018	EG	9	19	37	21	11	4	0	29	33	57
2018	EG-02	10	20	40	25	5	0	0	30	30	20
2018	EG-05	0	6	65	18	0	12	0	7	20	17
2017	EG	19	25	12	24	15	3	2	46	41	63
2017	EG-02	9	12	9	39	27	3	0	22	69	33
2017	EG-04	30	10	20	21	0	10	10	50	26	10
2017	EG-05	38	42	14	0	7	0	0	79	7	13
2014	EG	26	32	16	11	10	3	2	61	22	62
2014	EG-02	26	26	19	15	15	0	0	52	30	27
2014	EG-05	30	40	5	10	5	5	5	78	17	20

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	38	6	18	9	67	27	79
2019	EG-02	6	35	6	24	29	41	53	17
2019	EG-05	33	45	0	21	0	79	21	33
2018	EG	17	43	16	21	3	60	24	58
2018	EG-02	14	38	19	24	5	52	29	21
2018	EG-05	6	53	24	18	0	59	18	17
2017	EG	22	39	5	20	15	60	35	63
2017	EG-02	12	30	3	27	27	42	55	33
2017	EG-04	30	40	10	11	10	69	21	10
2017	EG-05	38	42	7	14	0	79	14	13
2014	EG	31	34	11	16	8	64	24	62
2014	EG-02	26	30	15	22	7	56	30	27
2014	EG-05	40	40	0	15	5	80	20	20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	32	15	10	8	67	18	79
2019	EG-02	6	53	12	18	12	59	29	17
2019	EG-05	42	27	9	12	9	70	21	33
2018	EG	14	47	21	16	3	60	19	58
2018	EG-02	10	43	24	19	5	52	24	21
2018	EG-05	12	53	24	12	0	65	12	17
2017	EG	35	32	14	12	8	67	20	63
2017	EG-02	15	33	18	21	12	48	33	33
2017	EG-04	60	10	21	10	0	69	10	10
2017	EG-05	51	42	0	0	7	93	7	13
2014	EG	42	31	12	11	5	72	16	62
2014	EG-02	44	30	4	15	7	74	22	27
2014	EG-05	40	45	5	5	5	85	10	20

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	37	23	6	5	66	11	79
2019	EG-02	6	24	47	12	12	29	24	17
2019	EG-05	33	45	18	0	3	79	3	33
2018	EG	14	47	24	14	2	60	16	58
2018	EG-02	14	43	19	19	5	57	24	21
2018	EG-05	6	47	47	0	0	53	0	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	41	14	6	1	3	78	8	79
2019	EG-02	17	33	22	17	0	11	56	19	18
2019	EG-05	48	39	6	3	3	0	88	6	33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	35	34	15	10	6	0	69	16	80
2019	EG-02	22	22	22	11	22	0	44	33	18
2019	EG-05	45	27	15	9	3	0	73	12	33
2018	EG	19	34	24	16	7	0	53	22	58
2018	EG-02	19	33	19	14	14	0	52	29	21
2018	EG-05	6	29	47	18	0	0	35	18	17
2017	EG	26	36	19	11	8	0	63	18	63
2017	EG-02	24	27	18	18	12	0	52	30	33
2017	EG-04	30	40	21	0	10	0	69	10	10
2017	EG-05	21	42	31	7	0	0	62	7	13
2014	EG	32	40	13	6	7	2	74	13	62
2014	EG-02	30	44	11	7	4	4	77	12	27
2014	EG-05	30	40	15	10	5	0	70	15	20
2011	EG	21	48	21	6	4	0	69	10	48
2011	EG-02	13	56	25	0	6	0	69	6	16
2011	EG-04	25	38	25	13	0	0	63	13	16
2008	EG	31	42	8	14	6	0	72	19	36
2008	EG-02	46	31	8	15	0	0	77	15	13
2008	EG-04	19	44	13	13	13	0	63	25	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	43	22	23	8	4	1	0	65	12	79
2019	EG-02	11	28	44	17	0	0	0	39	17	18
2019	EG-05	61	15	12	3	6	3	0	78	9	33
2018	EG	24	33	26	12	3	2	0	58	16	58
2018	EG-02	24	33	29	10	5	0	0	57	14	21
2018	EG-05	24	47	12	12	0	6	0	75	13	17
2017	EG	36	29	12	12	9	2	0	66	22	63
2017	EG-02	27	18	15	21	15	3	0	47	38	33
2017	EG-04	40	20	31	0	10	0	0	60	10	10
2017	EG-05	42	51	0	7	0	0	0	93	7	13
2014	EG	48	26	13	5	7	0	2	75	12	62
2014	EG-02	52	19	19	7	4	0	0	70	11	27
2014	EG-05	45	35	10	5	0	0	5	84	5	20
2011	EG	33	23	21	15	6	0	2	57	21	48
2011	EG-02	25	25	38	6	6	0	0	50	13	16
2011	EG-04	44	13	19	13	6	0	6	60	20	16
2008	EG	36	42	6	6	6	3	3	82	12	36
2008	EG-02	38	46	0	0	8	0	8	92	8	13
2008	EG-04	25	50	6	6	6	6	0	80	13	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	33	36	13	14	4	0	0	69	18	78
2019	EG-02	12	35	18	29	6	0	0	47	35	17
2019	EG-05	48	33	3	12	3	0	0	82	15	33
2018	EG	19	37	25	11	7	2	0	57	18	57
2018	EG-02	25	35	20	10	10	0	0	60	20	20
2018	EG-05	18	35	35	0	6	6	0	56	6	17
2017	EG	26	37	12	15	6	2	2	65	22	63
2017	EG-02	24	24	15	24	9	3	0	50	34	33
2017	EG-04	20	40	21	0	10	0	10	66	11	10
2017	EG-05	21	65	7	7	0	0	0	86	7	13
2014	EG	51	27	6	10	3	2	0	80	13	62
2014	EG-02	48	30	7	11	4	0	0	78	15	27
2014	EG-05	55	35	5	5	0	0	0	90	5	20
2011	EG	31	35	17	10	6	0	0	67	17	48
2011	EG-02	31	31	19	13	6	0	0	63	19	16
2011	EG-04	31	38	25	0	6	0	0	69	6	16
2008	EG	36	44	8	6	6	0	0	81	11	36
2008	EG-02	69	23	0	8	0	0	0	92	8	13
2008	EG-04	13	63	13	0	13	0	0	75	13	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	80	9	3	3	1	0	5	93	4	79
2019	EG-02	76	6	12	6	0	0	0	82	6	17
2019	EG-05	76	9	0	0	3	0	12	97	3	33
2017	EG	85	6	3	0	2	2	3	95	2	63
2017	EG-02	91	3	0	0	3	3	0	97	3	33
2017	EG-04	79	11	0	0	0	0	10	100	0	10
2017	EG-05	86	0	7	0	0	0	7	93	0	13
2014	EG	82	10	3	0	2	0	3	95	2	62
2014	EG-02	85	7	4	0	4	0	0	93	4	27
2014	EG-05	80	15	0	0	0	0	5	100	0	20
2011	EG	69	13	8	2	4	0	4	85	7	48
2011	EG-02	69	6	6	6	13	0	0	75	19	16
2011	EG-04	69	19	0	0	0	0	13	100	0	16
2008	EG	69	8	3	3	6	0	11	88	9	36
2008	EG-02	46	15	0	8	15	0	15	73	27	13
2008	EG-04	81	6	6	0	0	0	6	93	0	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	29	10	4	5	3	5	80	9	80
2019	EG-02	28	17	17	11	6	0	22	57	21	18
2019	EG-05	52	33	6	0	6	3	0	88	6	33
2017	EG	41	27	8	6	3	3	12	80	11	63
2017	EG-02	33	27	3	9	6	6	15	77	19	33
2017	EG-04	30	31	10	10	0	0	20	75	12	10
2017	EG-05	72	21	0	0	0	0	7	100	0	13
2014	EG	40	24	16	2	7	3	8	73	9	62
2014	EG-02	41	11	15	4	7	7	15	67	14	27
2014	EG-05	60	35	5	0	0	0	0	95	0	20
2011	EG	44	19	19	13	2	2	2	65	15	48
2011	EG-02	44	25	19	13	0	0	0	69	13	16
2011	EG-04	44	19	19	13	0	0	6	67	13	16

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	52	18	18	6	5	1	71	12	79
2019	EG-02	17	17	33	17	17	0	33	33	18
2019	EG-05	69	19	9	0	3	0	88	3	32
2018	EG	26	29	28	9	7	2	56	16	58
2018	EG-02	29	24	24	14	10	0	52	24	21
2018	EG-05	18	41	35	0	0	6	63	0	17
2017	EG	50	21	11	8	9	2	72	17	63
2017	EG-02	33	21	15	9	18	3	56	28	33
2017	EG-04	50	20	21	10	0	0	69	10	10
2017	EG-05	79	14	0	7	0	0	93	7	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	48	24	15	9	5	0	71	14	80
2019	EG-02	22	39	11	17	11	0	61	28	18
2019	EG-05	58	18	12	6	6	0	76	12	33
2018	EG	26	28	26	10	9	2	54	19	58
2018	EG-02	29	29	24	5	14	0	57	19	21
2018	EG-05	12	29	35	12	6	6	44	19	17
2017	EG	44	20	19	9	8	0	64	17	62
2017	EG-02	31	13	28	13	16	0	44	28	32
2017	EG-04	60	10	21	10	0	0	69	10	10
2017	EG-05	51	35	7	7	0	0	86	7	13
2014	EG	42	40	5	6	7	0	82	13	62
2014	EG-02	48	33	4	11	4	0	81	15	27
2014	EG-05	35	50	5	5	5	0	85	10	20

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	44	14	9	4	6	0	72	13	80
2019	EG-02	11	33	17	22	0	17	0	53	27	18
2019	EG-05	24	48	15	9	0	3	0	75	9	33
2018	EG	16	36	21	17	2	7	2	57	21	58
2018	EG-02	19	24	19	24	5	10	0	47	32	21
2018	EG-05	13	44	19	19	0	6	0	60	20	16
2017	EG	26	33	14	5	9	11	3	68	16	63
2017	EG-02	18	27	12	6	15	15	6	58	27	33
2017	EG-04	20	30	21	10	0	20	0	62	12	10
2017	EG-05	38	49	7	0	7	0	0	86	7	13
2014	EG	27	35	11	8	5	13	0	72	15	62
2014	EG-02	26	33	15	7	4	15	0	70	13	27
2014	EG-05	30	40	5	10	5	10	0	78	17	20
2011	EG	17	35	17	25	4	0	2	53	30	48
2011	EG-02	6	38	19	31	6	0	0	44	38	16
2011	EG-04	25	38	6	25	0	0	6	67	27	16

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	21	36	21	11	5	5	0	61	17	80
2019	EG-02	11	28	28	22	0	11	0	44	25	18
2019	EG-05	18	39	24	15	0	3	0	59	16	33
2018	EG	14	31	29	16	5	3	2	47	22	58
2018	EG-02	14	29	33	14	10	0	0	43	24	21
2018	EG-05	13	38	25	19	0	6	0	53	20	16
2017	EG	26	24	23	14	8	5	2	53	23	63
2017	EG-02	15	21	30	12	12	6	3	40	27	33
2017	EG-04	30	30	21	10	0	10	0	66	11	10
2017	EG-05	31	35	7	21	7	0	0	65	28	13
2014	EG	24	39	21	5	7	5	0	66	12	62
2014	EG-02	22	41	22	7	4	4	0	65	12	27
2014	EG-05	30	45	10	0	5	10	0	83	6	20
2011	EG	19	35	23	15	8	0	0	54	23	48
2011	EG-02	13	31	31	6	19	0	0	44	25	16
2011	EG-04	25	44	13	19	0	0	0	69	19	16
2008	EG	22	36	11	17	3	8	3	66	22	36
2008	EG-02	38	23	8	15	0	15	0	73	18	13
2008	EG-04	6	44	19	19	6	6	0	53	27	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	29	29	11	10	5	0	47	22	80
2019	EG-02	11	33	17	11	17	11	0	50	31	18
2019	EG-05	12	30	30	18	6	3	0	44	25	33
2018	EG	14	16	38	24	3	3	2	31	29	58
2018	EG-02	19	14	33	24	5	5	0	35	30	21
2018	EG-05	13	6	56	25	0	0	0	19	25	16
2017	EG	19	24	21	14	11	9	2	49	27	63
2017	EG-02	12	21	18	12	18	15	3	41	37	33
2017	EG-04	20	20	40	10	0	10	0	44	11	10
2017	EG-05	31	28	14	21	7	0	0	58	28	13
2014	EG	18	34	13	19	8	8	0	56	30	62
2014	EG-02	19	37	11	19	7	7	0	60	28	27
2014	EG-05	15	40	10	20	5	10	0	61	28	20
2011	EG	21	27	25	15	8	4	0	50	24	48
2011	EG-02	19	31	19	19	13	0	0	50	31	16
2011	EG-04	25	25	31	13	0	6	0	53	13	16
2008	EG	17	39	17	14	8	3	3	59	24	36
2008	EG-02	38	23	8	15	8	8	0	67	25	13
2008	EG-04	6	44	25	13	13	0	0	50	25	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	36	23	14	10	1	0	53	24	80
2019	EG-02	11	44	22	0	17	6	0	59	18	18
2019	EG-05	12	39	21	21	6	0	0	52	27	33
2018	EG	11	23	42	19	2	2	2	35	22	57
2018	EG-02	20	20	45	15	0	0	0	40	15	20
2018	EG-05	0	25	44	31	0	0	0	25	31	16
2017	EG	21	26	23	15	8	6	2	51	25	63
2017	EG-02	15	27	21	15	12	6	3	47	30	33
2017	EG-04	20	20	31	10	0	20	0	50	12	10
2017	EG-05	31	28	21	14	7	0	0	58	21	13
2014	EG	19	34	18	19	8	2	0	54	28	62
2014	EG-02	22	30	19	19	7	4	0	54	27	27
2014	EG-05	15	45	20	20	0	0	0	60	20	20
2011	EG	19	31	17	21	8	4	0	52	30	48
2011	EG-02	25	25	19	25	6	0	0	50	31	16
2011	EG-04	25	25	13	25	6	6	0	53	33	16
2008	EG	19	42	3	19	8	6	3	67	30	36
2008	EG-02	38	38	0	15	8	0	0	77	23	13
2008	EG-04	6	31	6	31	13	13	0	43	50	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	36	29	13	3	4	13	4	78	7	80
2019	EG-02	28	28	11	0	6	22	6	77	8	18
2019	EG-05	36	36	9	3	6	6	3	80	10	33

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	21	44	15	15	3	3	67	18	80
2019	EG-02	22	50	11	11	0	6	76	12	18
2019	EG-05	15	39	21	21	0	3	56	22	33
2018	EG	20	47	22	8	2	0	68	10	59
2018	EG-02	19	57	14	5	5	0	76	10	21
2018	EG-05	0	41	41	18	0	0	41	18	17
2017	EG	27	36	18	11	6	2	64	17	63
2017	EG-02	30	33	15	9	9	3	66	19	33
2017	EG-04	20	20	31	30	0	0	40	30	10
2017	EG-05	24	49	21	0	7	0	72	7	13
2014	EG	25	43	11	10	5	7	72	16	61
2014	EG-02	30	44	15	7	0	4	77	8	27
2014	EG-05	26	37	11	11	5	11	71	18	19
2011	EG	19	52	13	10	2	4	74	13	48
2011	EG-02	25	50	13	0	0	13	86	0	16
2011	EG-04	6	69	13	13	0	0	75	13	16

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	8	35	25	18	10	5	45	29	80
2019	EG-02	6	39	17	22	11	6	47	35	18
2019	EG-05	6	42	18	21	9	3	50	31	33

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	27	38	22	10	4	0	0	65	14	79
2019	EG-02	18	24	29	18	12	0	0	41	29	17
2019	EG-05	21	48	21	9	0	0	0	70	9	33
2018	EG	24	44	12	17	3	0	0	68	20	59
2018	EG-02	14	57	10	10	10	0	0	71	19	21
2018	EG-05	6	41	12	41	0	0	0	47	41	17
2017	EG	27	36	9	14	6	6	2	68	22	62
2017	EG-02	25	41	3	16	13	3	0	68	29	32
2017	EG-04	10	20	21	20	0	20	10	42	28	10
2017	EG-05	21	45	21	7	0	7	0	70	7	13
2014	EG	27	37	16	8	5	6	0	69	14	62
2014	EG-02	33	33	11	7	4	11	0	75	13	27
2014	EG-05	15	45	20	10	5	5	0	63	16	20
2011	EG	33	27	19	6	8	6	0	64	16	48
2011	EG-02	31	19	25	13	13	0	0	50	25	16
2011	EG-04	31	38	13	0	6	13	0	79	7	16
2008	EG	22	39	14	14	6	3	3	65	21	36
2008	EG-02	23	23	15	23	8	8	0	50	33	13
2008	EG-04	6	63	19	13	0	0	0	69	13	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	53	20	6	1	1	72	8	80
2019	EG-02	17	33	28	22	0	0	50	22	18
2019	EG-05	24	55	21	0	0	0	79	0	33
2018	EG	26	33	33	7	2	0	59	9	58
2018	EG-02	14	38	33	10	5	0	52	14	21
2018	EG-05	24	29	41	6	0	0	53	6	17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	13	29	28	12	9	6	3	46	23	78
2019	EG-02	6	11	28	11	28	6	11	20	47	18
2019	EG-05	13	39	29	6	0	13	0	59	7	31
2018	EG	10	24	29	17	14	7	0	36	33	59
2018	EG-02	14	14	29	14	24	5	0	30	40	21
2018	EG-05	0	24	41	29	0	6	0	25	31	17
2017	EG	17	30	11	14	24	5	0	48	40	63
2017	EG-02	18	12	6	21	42	0	0	30	64	33
2017	EG-04	10	40	10	10	10	20	0	63	25	10
2017	EG-05	21	35	31	0	7	7	0	60	7	13
2014	EG	16	24	21	10	15	14	0	47	29	62
2014	EG-02	22	15	26	7	15	15	0	43	26	27
2014	EG-05	5	40	15	15	10	15	0	53	29	20
2011	EG	8	33	33	13	10	0	2	43	23	48
2011	EG-02	6	19	50	13	13	0	0	25	25	16
2011	EG-04	13	31	31	13	6	0	6	47	20	16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	19	35	19	11	14	3	0	55	26	80
2019	EG-02	11	44	6	6	33	0	0	56	39	18
2019	EG-05	12	33	21	21	9	3	0	47	31	33
2018	EG	20	24	29	20	5	2	0	45	26	59
2018	EG-02	19	19	29	24	10	0	0	38	33	21
2018	EG-05	12	35	24	29	0	0	0	47	29	17
2017	EG	27	21	15	21	9	5	2	51	32	63
2017	EG-02	24	15	12	24	12	9	3	45	41	33
2017	EG-04	30	10	10	40	10	0	0	40	50	10
2017	EG-05	31	35	14	14	7	0	0	65	21	13
2014	EG	19	31	14	19	12	5	0	52	32	62
2014	EG-02	22	52	4	7	11	4	0	77	19	27
2014	EG-05	15	20	5	40	10	10	0	39	56	20
2011	EG	19	44	19	10	6	2	0	64	17	48
2011	EG-02	25	44	19	6	0	6	0	73	7	16
2011	EG-04	25	44	19	6	6	0	0	69	13	16
2008	EG	11	36	22	11	14	6	0	50	26	36
2008	EG-02	23	46	8	8	8	8	0	75	17	13
2008	EG-04	6	25	31	6	25	6	0	33	33	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	14	31	18	16	15	1	5	48	33	80
2019	EG-02	11	11	6	17	28	6	22	31	62	18
2019	EG-05	12	45	18	18	6	0	0	58	24	33
2018	EG	17	21	28	14	17	0	3	39	32	58
2018	EG-02	5	20	35	10	20	0	10	28	33	20
2018	EG-05	18	24	35	24	0	0	0	41	24	17
2017	EG	14	30	9	17	17	3	11	51	39	63
2017	EG-02	15	9	6	21	24	6	18	32	60	33
2017	EG-04	20	40	0	20	20	0	0	60	40	10
2017	EG-05	17	55	7	7	7	0	7	78	15	13
2014	EG	10	19	16	21	23	3	8	33	49	62
2014	EG-02	15	7	19	19	22	0	19	27	50	27
2014	EG-05	5	25	15	25	25	5	0	32	53	20
2011	EG	10	35	10	23	15	0	6	49	40	48
2011	EG-02	6	25	13	31	13	0	13	36	50	16
2011	EG-04	13	44	6	19	19	0	0	56	38	16
2008	EG	8	36	8	11	31	0	6	47	44	36
2008	EG-02	15	23	8	8	31	0	15	45	45	13
2008	EG-04	6	44	6	19	25	0	0	50	44	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	51	33	11	1	4	87	1	80
2019	EG-02	56	33	6	0	6	94	0	18
2019	EG-05	45	36	9	3	6	87	3	33

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	58	10	4	4	5	9	10	84	11	79
2019	EG-02	72	0	0	0	6	11	11	93	7	18
2019	EG-05	48	9	3	9	3	15	12	79	17	33

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	38	23	18	6	9	5	3	65	16	80
2019	EG-02	44	6	17	6	22	6	0	53	29	18
2019	EG-05	27	12	30	9	6	9	6	46	18	33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	34	23	20	6	10	5	3	61	18	80
2019	EG-02	44	11	11	6	22	6	0	59	29	18
2019	EG-05	21	18	27	6	12	9	6	46	21	33

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	30	21	18	11	11	5	4	56	25	80
2019	EG-02	50	6	11	6	17	6	6	63	25	18
2019	EG-05	15	24	18	18	9	9	6	46	32	33

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	28	15	3	1	3	6	79	4	80
2019	EG-02	44	6	22	6	6	0	17	60	13	18
2019	EG-05	42	33	9	3	0	6	6	86	3	33

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	74	11	4	1	3	3	5	92	4	80
2019	EG-02	61	17	0	0	11	6	6	88	13	18
2019	EG-05	73	9	6	0	0	3	9	93	0	33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	69	10	4	3	3	5	8	90	6	80
2019	EG-02	72	6	6	6	6	6	0	82	12	18
2019	EG-05	64	6	6	3	0	9	12	88	4	33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	40	18	15	4	8	61	20	80
2019	EG-02	6	33	17	17	11	17	47	33	18
2019	EG-05	15	42	21	15	0	6	61	16	33
2018	EG	15	32	37	8	5	2	48	14	59
2018	EG-02	10	24	43	10	10	5	35	20	21
2018	EG-05	18	35	47	0	0	0	53	0	17
2017	EG	19	46	20	6	8	2	66	14	63
2017	EG-02	12	42	27	3	15	0	55	18	33
2017	EG-04	30	31	20	20	0	0	60	20	10
2017	EG-05	24	62	0	7	0	7	93	7	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	53	16	3	4	1	77	6	80
2019	EG-02	6	56	17	6	11	6	65	18	18
2019	EG-05	24	61	15	0	0	0	85	0	33
2018	EG	22	60	12	3	2	0	83	5	58
2018	EG-02	14	62	14	5	5	0	76	10	21
2018	EG-05	18	65	12	6	0	0	82	6	17
2017	EG	33	36	15	5	6	5	73	11	63
2017	EG-02	27	30	21	6	12	3	59	19	33
2017	EG-04	20	50	11	0	0	20	87	0	10
2017	EG-05	38	49	7	7	0	0	86	7	13
2014	EG	31	50	10	3	5	2	82	8	62
2014	EG-02	33	48	11	4	4	0	81	7	27
2014	EG-05	25	55	10	0	5	5	84	5	20
2011	EG	38	25	23	6	4	4	65	11	48
2011	EG-02	38	31	13	13	6	0	69	19	16
2011	EG-04	31	25	31	0	6	6	60	7	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	25	49	18	4	0	4	0	78	4	79
2019	EG-02	17	50	17	11	0	6	0	71	12	18
2019	EG-05	21	55	18	3	0	3	0	78	3	33
2018	EG	29	44	24	0	3	0	0	73	3	59
2018	EG-02	29	38	24	0	10	0	0	67	10	21
2018	EG-05	12	53	35	0	0	0	0	65	0	17
2017	EG	35	27	14	6	8	8	3	69	15	63
2017	EG-02	36	15	15	9	12	6	6	59	24	33
2017	EG-04	20	30	11	10	10	20	0	62	25	10
2017	EG-05	31	55	7	0	0	7	0	93	0	13
2014	EG	40	32	13	5	5	5	0	76	10	62
2014	EG-02	41	33	15	4	7	0	0	74	11	27
2014	EG-05	45	35	5	0	0	15	0	94	0	20

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	40	10	3	3	0	0	85	5	80
2019	EG-02	28	39	17	11	6	0	0	67	17	18
2019	EG-05	52	39	9	0	0	0	0	91	0	33
2018	EG	32	44	12	8	3	0	0	76	12	59
2018	EG-02	24	43	19	5	10	0	0	67	14	21
2018	EG-05	29	47	6	18	0	0	0	76	18	17
2017	EG	35	46	6	8	5	2	0	82	12	63
2017	EG-02	33	39	9	9	9	0	0	73	18	33
2017	EG-04	40	50	10	0	0	0	0	90	0	10
2017	EG-05	31	62	0	7	0	0	0	93	7	13
2014	EG	45	37	10	7	2	0	0	82	8	62
2014	EG-02	52	41	0	4	4	0	0	93	7	27
2014	EG-05	35	45	20	0	0	0	0	80	0	20
2011	EG	42	33	10	10	2	2	0	77	13	48
2011	EG-02	44	31	13	13	0	0	0	75	13	16
2011	EG-04	44	31	13	13	0	0	0	75	13	16
2008	EG	36	42	11	3	6	0	3	80	9	36
2008	EG-02	54	38	0	8	0	0	0	92	8	13
2008	EG-04	13	56	19	0	13	0	0	69	13	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	25	41	18	14	3	0	66	16	80
2019	EG-02	22	33	11	28	6	0	56	33	18
2019	EG-05	27	39	21	9	3	0	67	12	33
2018	EG	17	39	24	15	5	0	56	20	59
2018	EG-02	14	38	29	14	5	0	52	19	21
2018	EG-05	12	47	24	18	0	0	59	18	17
2017	EG	22	40	18	12	8	0	62	20	63
2017	EG-02	24	36	12	15	12	0	61	27	33
2017	EG-04	30	20	40	10	0	0	50	10	10
2017	EG-05	24	49	14	7	7	0	72	14	13
2014	EG	27	43	13	6	10	0	71	16	62
2014	EG-02	37	48	7	0	7	0	85	7	27
2014	EG-05	15	55	5	15	10	0	70	25	20
2011	EG	21	31	21	17	8	2	53	26	48
2011	EG-02	19	50	13	13	6	0	69	19	16
2011	EG-04	25	25	31	13	6	0	50	19	16

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	24	46	20	6	4	0	0	70	10	79
2019	EG-02	6	56	17	17	6	0	0	61	22	18
2019	EG-05	28	47	19	3	3	0	0	75	6	32
2018	EG	19	44	20	15	2	0	0	63	17	59
2018	EG-02	19	38	24	14	5	0	0	57	19	21
2018	EG-05	6	47	29	18	0	0	0	53	18	17
2017	EG	25	42	15	9	9	0	0	67	18	63
2017	EG-02	24	42	9	12	12	0	0	67	24	33
2017	EG-04	40	20	31	10	0	0	0	60	10	10
2017	EG-05	24	42	21	7	7	0	0	65	14	13
2014	EG	31	46	13	2	8	0	0	77	10	61
2014	EG-02	41	44	7	0	7	0	0	85	7	27
2014	EG-05	21	53	11	5	11	0	0	74	16	19
2011	EG	17	50	13	10	8	2	0	68	19	48
2011	EG-02	6	69	13	0	13	0	0	75	13	16
2011	EG-04	19	44	13	19	6	0	0	63	25	16
2008	EG	28	33	8	19	8	0	3	63	29	36
2008	EG-02	54	23	8	15	0	0	0	77	15	13
2008	EG-04	13	31	13	25	19	0	0	44	44	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	28	28	30	4	8	4	0	57	12	80
2019	EG-02	22	22	28	6	17	6	0	47	24	18
2019	EG-05	33	27	27	3	6	3	0	63	9	33
2018	EG	19	19	36	7	14	5	2	40	22	59
2018	EG-02	14	14	29	10	14	14	5	35	29	21
2018	EG-05	6	18	59	6	12	0	0	24	18	17
2017	EG	26	24	26	9	11	3	2	52	21	63
2017	EG-02	30	12	30	9	12	3	3	45	23	33
2017	EG-04	40	21	20	0	20	0	0	60	20	10
2017	EG-05	24	28	21	14	7	7	0	55	22	13
2014	EG	29	21	18	12	16	5	0	52	29	62
2014	EG-02	44	26	19	0	7	4	0	73	8	27
2014	EG-05	10	20	10	20	30	10	0	33	56	20
2011	EG	19	31	19	21	6	4	0	52	28	48
2011	EG-02	19	44	13	13	6	6	0	67	20	16
2011	EG-04	19	25	19	31	6	0	0	44	38	16
2008	EG	22	31	19	8	8	8	3	59	19	36
2008	EG-02	46	15	15	8	0	15	0	73	9	13
2008	EG-04	6	38	19	13	19	6	0	47	33	16

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EG	20	57	23	79
2019	EG-02	11	67	22	18
2019	EG-05	24	55	21	33
2018	EG	17	54	29	59
2018	EG-02	5	71	24	21
2018	EG-05	41	29	29	17
2017	EG	8	68	24	63
2017	EG-02	3	85	12	33
2017	EG-04	0	60	40	10
2017	EG-05	21	38	42	13
2014	EG	14	56	29	62
2014	EG-02	0	85	15	27
2014	EG-05	30	25	45	20
2011	EG	21	52	27	48
2011	EG-02	6	75	19	16
2011	EG-04	25	44	31	16

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EG	25	25	31	6	13	0	16
2011	EG	40	20	20	0	9999	20	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	18	44	19	13	5	1	63	18	79
2019	EG-02	11	33	33	11	11	0	44	22	18
2019	EG-05	18	48	15	15	3	0	67	18	33

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	38	37	11	3	10	1	84	3	79
2019	EG-02	17	33	22	6	22	0	64	7	18
2019	EG-05	52	33	9	0	6	0	90	0	33

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	18	83	80
2019	EG-05	15	85	33
2018	EG	12	88	59
2018	EG-02	24	76	21

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	50	50	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	43	57	14

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	50	50	14

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	36	64	14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	57	43	14

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	64	36	14

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	0	100	14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	19	81	80
2019	EG-02	28	72	18

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	14	28	29	8	6	14	3	49	16	80
2019	EG-02	22	28	28	6	11	6	0	53	18	18
2019	EG-05	9	21	33	6	0	27	3	43	9	33
2018	EG	14	20	34	10	5	14	3	41	18	59
2018	EG-02	14	10	38	14	5	14	5	29	24	21
2018	EG-05	0	24	41	12	6	18	0	29	21	17
2017	EG	19	18	20	13	9	15	6	47	28	63
2017	EG-02	15	18	21	15	12	12	6	41	33	33
2017	EG-04	30	20	21	10	0	10	10	62	12	10
2017	EG-05	14	7	14	17	14	28	7	32	47	13
2014	EG	13	19	19	10	8	21	10	46	26	62
2014	EG-02	11	33	15	11	11	4	15	55	27	27
2014	EG-05	10	5	25	15	0	40	5	27	27	20

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	29	30	26	6	3	6	0	63	9	80
2019	EG-02	39	17	28	6	6	6	0	59	12	18
2019	EG-05	24	33	24	6	0	12	0	66	7	33
2018	EG	29	24	29	10	5	3	0	54	16	59
2018	EG-02	24	24	29	14	5	5	0	50	20	21
2018	EG-05	18	24	41	6	6	6	0	44	13	17
2017	EG	25	28	30	8	3	6	0	56	11	63
2017	EG-02	24	24	30	9	6	6	0	52	16	33
2017	EG-04	30	31	40	0	0	0	0	60	0	10
2017	EG-05	14	38	28	14	0	7	0	55	15	13
2014	EG	26	26	23	12	3	10	2	58	17	62
2014	EG-02	33	30	19	11	4	0	4	65	15	27
2014	EG-05	15	35	25	10	5	10	0	56	17	20
2011	EG	19	38	17	10	8	4	4	61	20	48
2011	EG-02	0	50	19	13	6	6	6	57	21	16
2011	EG-04	25	31	13	13	13	6	0	60	27	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	8	92	79

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	15	85	79

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	16	23	33	4	3	15	6	50	8	79
2019	EG-02	22	17	33	6	6	6	11	47	13	18
2019	EG-05	13	22	34	3	0	25	3	48	4	32
2018	EG	11	25	33	5	4	16	7	45	11	57
2018	EG-02	14	19	24	5	5	19	14	50	14	21
2018	EG-05	0	24	47	6	6	18	0	29	14	17
2017	EG	12	24	24	6	5	20	9	51	15	63
2017	EG-02	9	15	30	9	9	12	15	33	25	33
2017	EG-04	20	20	31	10	0	20	0	50	12	10
2017	EG-05	14	31	14	0	0	35	7	76	0	13
2014	EG	24	19	19	3	2	21	11	64	8	62
2014	EG-02	33	22	19	7	0	7	11	68	9	27
2014	EG-05	20	20	15	0	0	35	10	73	0	20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	26	36	25	5	1	5	1	67	7	80
2019	EG-02	28	33	22	11	0	6	0	65	12	18
2019	EG-05	24	36	24	6	0	9	0	67	7	33
2018	EG	28	24	31	7	2	5	3	57	9	58
2018	EG-02	24	29	24	5	5	5	10	61	11	21
2018	EG-05	18	18	47	12	0	6	0	38	13	17
2017	EG	31	25	23	6	5	9	2	62	12	62
2017	EG-02	21	27	21	12	9	6	3	53	23	33
2017	EG-04	30	20	40	0	0	10	0	55	0	10
2017	EG-05	33	30	22	0	0	15	0	74	0	12
2014	EG	33	25	16	8	0	15	3	70	10	61
2014	EG-02	42	23	12	12	0	8	4	74	13	26
2014	EG-05	30	35	15	5	0	15	0	76	6	20
2011	EG	31	35	17	2	2	8	4	76	5	48
2011	EG-02	25	44	13	0	0	13	6	85	0	16
2011	EG-04	31	31	19	6	6	6	0	67	13	16

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	15	22	16	22	25	0	37	47	79
2019	EG-02	11	22	28	11	28	0	33	39	18
2019	EG-05	22	16	13	25	25	0	38	50	32
2018	EG	15	24	19	17	25	0	39	42	59
2018	EG-02	19	14	24	14	29	0	33	43	21
2018	EG-05	6	35	18	24	18	0	41	41	17
2017	EG	26	26	14	14	18	2	54	32	63
2017	EG-02	33	27	15	3	18	3	63	22	33
2017	EG-04	0	20	10	40	30	0	20	70	10
2017	EG-05	45	21	7	14	14	0	65	28	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	11	26	36	14	13	38	26	80
2019	EG-02	17	17	33	6	28	33	33	18
2019	EG-05	12	30	33	21	3	42	24	33
2018	EG	15	22	24	25	14	37	39	59
2018	EG-02	5	29	29	29	10	33	38	21
2018	EG-05	18	12	24	35	12	29	47	17
2017	EG	15	18	36	14	17	33	30	63
2017	EG-02	18	18	21	15	27	36	42	33
2017	EG-04	20	20	60	0	0	40	0	10
2017	EG-05	14	21	51	7	7	35	14	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	18	43	27	6	6	0	61	13	79
2019	EG-02	6	44	28	11	11	0	50	22	18
2019	EG-05	31	31	22	9	6	0	63	16	32
2018	EG	19	25	37	7	10	2	45	17	59
2018	EG-02	14	29	38	10	10	0	43	19	21
2018	EG-05	12	24	53	6	6	0	35	12	17
2017	EG	17	32	24	18	6	3	51	25	63
2017	EG-02	24	12	18	27	12	6	39	42	33
2017	EG-04	10	60	31	0	0	0	69	0	10
2017	EG-05	14	49	31	7	0	0	62	7	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	11	24	28	23	15	35	38	80
2019	EG-02	6	22	22	22	28	28	50	18
2019	EG-05	15	21	24	27	12	36	39	33
2018	EG	19	15	27	20	19	34	39	59
2018	EG-02	10	19	29	10	33	29	43	21
2018	EG-05	18	12	29	29	12	29	41	17
2017	EG	17	28	17	20	18	45	38	63
2017	EG-02	21	18	9	21	30	39	52	33
2017	EG-04	30	20	21	30	0	50	30	10
2017	EG-05	7	42	31	14	7	49	21	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	61	20	8	1	0	10	90	1	79
2019	EG-02	61	11	6	0	0	22	93	0	18
2019	EG-05	67	18	12	0	0	3	88	0	33
2018	EG	53	19	8	5	3	12	81	10	59
2018	EG-02	48	14	5	0	5	29	87	7	21
2018	EG-05	53	18	18	6	6	0	71	12	17
2017	EG	46	24	5	6	0	20	87	8	63
2017	EG-02	55	12	3	3	0	27	92	4	33
2017	EG-04	50	31	10	0	0	10	89	0	10
2017	EG-05	35	38	7	0	0	21	91	0	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	33	34	21	6	5	0	1	67	11	80
2019	EG-02	44	28	11	6	6	0	6	76	12	18
2019	EG-05	36	30	24	3	6	0	0	67	9	33
2018	EG	41	20	25	5	8	0	0	61	14	59
2018	EG-02	52	14	19	0	14	0	0	67	14	21
2018	EG-05	35	18	35	6	6	0	0	53	12	17
2017	EG	34	28	25	5	5	2	2	64	10	61
2017	EG-02	38	25	22	6	3	3	3	67	10	32
2017	EG-05	42	31	28	0	0	0	0	72	0	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	26	38	19	13	3	3	0	65	15	80
2019	EG-02	44	17	11	17	6	6	0	65	24	18
2019	EG-05	21	33	24	15	3	3	0	56	19	33
2018	EG	22	46	19	10	3	0	0	68	14	59
2018	EG-02	33	48	10	5	5	0	0	81	10	21
2018	EG-05	12	24	41	18	6	0	0	35	24	17
2017	EG	28	33	23	11	3	0	2	62	14	61
2017	EG-02	23	35	19	13	6	0	3	60	20	31
2017	EG-04	40	30	20	10	0	0	0	70	10	10
2017	EG-05	31	28	28	14	0	0	0	58	14	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	15	44	25	14	1	0	59	15	79
2019	EG-02	24	35	35	0	6	0	59	6	17
2019	EG-05	12	39	27	21	0	0	52	21	33
2018	EG	22	39	22	14	3	0	61	17	59
2018	EG-02	38	38	14	10	0	0	76	10	21
2018	EG-05	0	41	41	12	6	0	41	18	17
2017	EG	25	37	15	12	6	5	64	19	62
2017	EG-02	34	22	19	9	6	9	62	17	32
2017	EG-04	20	60	10	10	0	0	80	10	10
2017	EG-05	21	38	21	14	7	0	58	21	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	27	35	22	10	6	0	62	16	79
2019	EG-02	22	44	17	11	6	0	67	17	18
2019	EG-05	25	25	28	13	9	0	50	22	32
2018	EG	26	41	12	16	5	0	67	21	58
2018	EG-02	40	40	10	10	0	0	80	10	20
2018	EG-05	0	35	18	35	12	0	35	47	17
2017	EG	28	35	14	15	6	2	64	22	62
2017	EG-02	34	28	9	16	9	3	65	26	32
2017	EG-04	30	40	10	20	0	0	70	20	10
2017	EG-05	14	45	21	14	7	0	58	21	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	40	28	21	5	5	1	68	10	80
2019	EG-02	22	17	33	11	11	6	41	24	18
2019	EG-05	45	30	18	6	0	0	76	6	33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	26	44	24	5	1	0	70	6	80
2019	EG-02	28	39	22	11	0	0	67	11	18
2019	EG-05	24	42	27	6	0	0	67	6	33
2018	EG	28	33	26	9	5	0	60	14	58
2018	EG-02	40	30	15	5	10	0	70	15	20
2018	EG-05	6	35	35	24	0	0	41	24	17
2017	EG	28	45	8	11	6	2	75	17	61
2017	EG-02	38	34	3	13	9	3	74	23	32
2017	EG-05	21	65	7	0	7	0	86	7	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	39	29	23	4	5	0	68	9	79
2019	EG-02	33	22	22	11	11	0	56	22	18
2019	EG-05	42	36	18	0	3	0	79	3	33
2018	EG	46	32	10	8	2	2	79	10	59
2018	EG-02	43	29	10	14	5	0	71	19	21
2018	EG-05	35	41	12	6	0	6	81	6	17
2017	EG	42	28	18	8	3	2	71	11	63
2017	EG-02	39	30	18	6	3	3	72	9	33
2017	EG-04	50	20	20	10	0	0	70	10	10
2017	EG-05	51	21	21	0	7	0	72	7	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	66	16	8	3	3	1	4	87	5	79
2019	EG-02	50	28	11	11	0	0	0	78	11	18
2019	EG-05	75	9	9	0	3	3	0	87	3	32
2018	EG	69	19	5	3	2	0	2	90	5	59
2018	EG-02	71	14	5	10	0	0	0	86	10	21
2018	EG-05	59	35	6	0	0	0	0	94	0	17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	66	23	4	4	3	0	1	90	6	80
2019	EG-02	56	22	6	0	11	0	6	82	12	18
2019	EG-05	73	24	3	0	0	0	0	97	0	33
2018	EG	69	19	9	0	3	0	0	88	3	58
2018	EG-02	70	10	10	0	10	0	0	80	10	20
2018	EG-05	59	35	6	0	0	0	0	94	0	17
2017	EG	70	17	6	2	2	2	3	90	3	63
2017	EG-02	58	27	6	3	3	0	3	88	6	33
2017	EG-04	70	10	10	0	0	0	10	89	0	10
2017	EG-05	93	0	7	0	0	0	0	93	0	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	45	35	9	8	4	0	80	11	80
2019	EG-02	22	33	11	17	17	0	56	33	18
2019	EG-05	55	42	3	0	0	0	97	0	33
2018	EG	36	39	14	8	3	0	75	12	59
2018	EG-02	29	38	24	5	5	0	67	10	21
2018	EG-05	53	35	12	0	0	0	88	0	17
2017	EG	42	32	15	8	2	2	75	9	63
2017	EG-02	27	33	21	12	3	3	63	16	33
2017	EG-04	69	21	10	0	0	0	90	0	10
2017	EG-05	51	28	14	7	0	0	79	7	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	58	21	8	8	4	0	1	80	12	77
2019	EG-02	35	24	12	12	12	0	6	63	25	17
2019	EG-05	69	19	9	3	0	0	0	88	3	32
2018	EG	44	25	17	5	7	0	2	71	12	59
2018	EG-02	57	19	5	5	10	0	5	80	15	21
2018	EG-05	35	35	29	0	0	0	0	71	0	17
2017	EG	50	24	12	6	3	3	2	77	10	62
2017	EG-02	44	16	22	9	6	0	3	61	16	32
2017	EG-04	70	20	0	0	0	10	0	100	0	10
2017	EG-05	49	38	7	7	0	0	0	86	7	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	64	9	1	4	0	23	94	5	80
2019	EG-02	56	6	0	0	0	39	100	0	18
2019	EG-05	73	6	3	0	0	18	96	0	33
2018	EG	53	10	3	2	2	31	90	5	59
2018	EG-02	48	5	0	5	5	38	85	15	21
2018	EG-05	65	0	6	0	0	29	92	0	17
2017	EG	47	13	2	0	2	37	95	2	63
2017	EG-02	48	3	0	0	3	45	94	6	33
2017	EG-04	60	0	0	0	0	40	100	0	10
2017	EG-05	42	31	0	0	0	28	100	0	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	61	22	10	4	4	86	4	79
2019	EG-02	65	18	0	6	12	93	7	17
2019	EG-05	55	27	12	6	0	82	6	33
2018	EG	63	23	5	5	4	89	5	57
2018	EG-02	74	21	0	0	5	100	0	19
2018	EG-05	53	29	6	12	0	82	12	17
2017	EG	64	13	14	0	10	84	0	62
2017	EG-02	70	12	9	0	9	90	0	33
2017	EG-04	69	0	0	0	31	100	0	10
2017	EG-05	58	17	25	0	0	75	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	58	21	10	0	10	1	80	10	80
2019	EG-02	56	11	11	0	17	6	71	18	18
2019	EG-05	52	27	15	0	6	0	79	6	33
2018	EG	47	19	19	2	10	3	68	12	59
2018	EG-02	52	10	14	0	24	0	62	24	21
2018	EG-05	47	12	29	6	0	6	63	6	17
2017	EG	59	14	11	8	8	2	74	15	63
2017	EG-02	58	12	12	6	9	3	72	16	33
2017	EG-04	30	10	21	20	20	0	40	40	10
2017	EG-05	72	21	0	7	0	0	93	7	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	48	30	15	5	1	0	1	78	6	80
2019	EG-02	56	33	0	6	0	0	6	94	6	18
2019	EG-05	42	21	27	9	0	0	0	64	9	33
2018	EG	54	25	16	4	0	0	2	80	4	57
2018	EG-02	74	16	11	0	0	0	0	89	0	19
2018	EG-05	47	24	18	6	0	0	6	75	6	17
2017	EG	51	23	18	5	2	2	0	75	6	63
2017	EG-02	42	33	15	3	3	3	0	78	6	33
2017	EG-04	50	10	40	0	0	0	0	60	0	10
2017	EG-05	58	21	14	7	0	0	0	79	7	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	5	39	41	11	4	44	15	80
2019	EG-02	6	39	39	11	6	44	17	18
2019	EG-05	3	33	52	9	3	36	12	33
2018	EG	14	32	34	12	8	46	20	59
2018	EG-02	10	38	33	10	10	48	19	21
2018	EG-05	12	12	59	18	0	24	18	17
2017	EG	9	24	41	12	14	33	26	63
2017	EG-02	9	33	36	12	9	42	21	33
2017	EG-04	10	10	50	10	20	20	30	10
2017	EG-05	14	28	45	14	0	42	14	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	14	21	43	14	8	22	35	77
2019	EG-02	28	17	22	22	11	33	44	18
2019	EG-05	10	32	42	10	6	16	42	31
2018	EG	12	26	36	19	7	26	38	58
2018	EG-02	15	20	45	15	5	20	35	20
2018	EG-05	0	41	41	12	6	18	41	17
2017	EG	14	17	41	15	14	29	30	63
2017	EG-02	15	12	39	21	12	33	27	33
2017	EG-04	10	30	40	0	20	20	40	10
2017	EG-05	7	14	51	14	14	28	21	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	21	39	23	15	1	1	61	16	80
2019	EG-02	17	33	28	17	6	0	50	22	18
2019	EG-05	12	39	24	21	0	3	53	22	33
2018	EG	20	42	24	8	2	3	65	11	59
2018	EG-02	19	33	33	0	5	10	58	5	21
2018	EG-05	12	53	18	18	0	0	65	18	17
2017	EG	14	37	23	9	9	8	56	20	63
2017	EG-02	9	30	24	15	12	9	43	30	33
2017	EG-04	10	40	30	0	20	0	50	20	10
2017	EG-05	7	65	7	7	0	14	84	8	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	10	41	23	18	9	51	26	80
2019	EG-02	17	28	22	17	17	44	33	18
2019	EG-05	6	39	24	21	9	45	30	33
2018	EG	22	34	15	20	8	56	29	59
2018	EG-02	24	43	5	14	14	67	29	21
2018	EG-05	12	29	29	29	0	41	29	17
2017	EG	20	32	18	17	12	52	29	63
2017	EG-02	21	24	21	21	12	45	33	33
2017	EG-04	10	40	21	10	20	50	30	10
2017	EG-05	14	35	21	17	14	49	31	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	15	85	79
2019	EG-02	17	83	18
2019	EG-05	15	85	33
2017	EG	22	78	61
2017	EG-02	22	78	32
2014	EG	13	87	62

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	83	17	12
2017	EG	79	21	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	50	10	20	10	10	0	0	60	20	10
2017	EG	55	36	0	9	0	0	0	91	9	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	8	28	30	16	16	3	8	92	80
2019	EG-02	17	28	28	11	17	0	17	83	18
2019	EG-05	6	27	33	15	12	6	6	94	33
2018	EG	15	24	20	20	19	2	16	84	59
2018	EG-02	14	24	19	29	14	0	14	86	21
2018	EG-05	12	18	24	18	24	6	13	88	17
2017	EG	39	23	14	5	17	3	40	60	63
2017	EG-02	55	18	9	3	12	3	56	44	33
2017	EG-04	0	10	20	0	60	10	0	100	10
2017	EG-05	38	28	21	7	7	0	38	62	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	79	21	72
2019	EG-02	87	13	15
2019	EG-05	72	28	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EG	22	78	68
2019	EG-02	21	79	14
2019	EG-05	25	75	28
2018	EG	17	83	47
2018	EG-02	18	82	17
2018	EG-05	15	85	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	2	23	21	14	32	2	8	27	50	66
2019	EG-02	0	14	29	0	43	0	14	17	50	14
2019	EG-05	0	22	15	22	30	4	7	25	58	27
2018	EG	14	20	12	14	33	0	6	37	50	49
2018	EG-02	11	22	6	17	33	0	11	38	56	18
2018	EG-05	0	21	14	21	36	0	7	23	62	14
2017	EG	10	16	8	26	26	0	14	30	61	37
2017	EG-02	0	14	0	21	43	0	21	18	82	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	1	15	16	21	43	1	1	17	66	67
2019	EG-02	0	14	14	14	50	0	7	15	69	14
2019	EG-05	0	15	30	19	33	4	0	15	54	27
2018	EG	4	14	10	29	39	0	4	19	70	49
2018	EG-02	0	22	6	28	39	0	6	24	71	18
2018	EG-05	0	14	0	43	36	0	7	15	85	14
2017	EG	0	3	8	16	55	0	19	3	87	37
2017	EG-02	0	0	0	21	57	0	21	0	100	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EG	30	11	12	12	18	18	49	36	74
2019	EG-02	35	12	6	0	12	35	73	18	17
2019	EG-05	30	13	17	20	10	10	48	33	30
2018	EG	42	17	8	7	17	8	65	26	59
2018	EG-02	43	5	5	5	19	24	63	31	21
2018	EG-05	18	35	18	18	12	0	53	29	17

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?