2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 37 45 3 16 0 0 0 82 16 38
2017 EC 17 57 3 23 0 0 0 73 23 30
2014 EC 19 68 2 6 4 0 0 87 11 47
2011 EC 38 57 2 4 0 0 0 94 4 53
2011 EC-02 30 70 0 0 0 0 0 100 0 10
2011 EC-04 42 58 0 0 0 0 0 100 0 12
2011 EC-06 40 50 0 10 0 0 0 90 10 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 74 13 5 3 3 0 3 89 5 38
2017 EC 70 20 7 3 0 0 0 90 3 30
2014 EC 66 21 0 9 4 0 0 87 13 47
2011 EC 60 28 4 0 8 0 0 89 8 53
2011 EC-02 60 40 0 0 0 0 0 100 0 10
2011 EC-04 75 8 8 0 8 0 0 83 8 12
2011 EC-06 60 20 10 0 10 0 0 80 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 34 42 3 16 5 0 0 76 21 38
2017 EC 20 47 13 17 3 0 0 67 20 30
2014 EC 45 40 4 6 4 0 0 85 11 47
2011 EC 36 36 5 13 7 0 2 74 20 55
2011 EC-02 20 60 0 10 10 0 0 80 20 10
2011 EC-04 25 67 0 8 0 0 0 92 8 12
2011 EC-06 50 30 10 0 10 0 0 80 10 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 22 38 16 19 5 0 0 59 24 37
2018 EC 13 43 23 13 7 0 0 57 20 30
2017 EC 17 30 7 33 13 0 0 47 47 30
2014 EC 9 40 17 23 11 0 0 49 34 47
2011 EC 33 45 9 7 2 2 2 81 9 55
2011 EC-02 20 30 20 20 0 10 0 56 22 10
2011 EC-04 25 50 8 8 8 0 0 75 17 12
2011 EC-06 40 50 0 10 0 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 37 39 13 11 0 0 0 76 11 38
2017 EC 37 43 7 13 0 0 0 80 13 30
2014 EC 47 40 9 4 0 0 0 87 4 47

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 53 29 8 11 0 0 0 82 11 38
2018 EC 60 20 10 3 7 0 0 80 10 30
2017 EC 60 23 7 7 3 0 0 83 10 30
2014 EC 45 26 17 6 4 0 2 72 11 47
2011 EC 33 42 9 5 5 2 4 79 12 55
2011 EC-02 10 60 10 10 0 10 0 78 11 10
2011 EC-04 42 42 8 0 8 0 0 83 8 12
2011 EC-06 50 30 10 0 10 0 0 80 10 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 58 29 5 8 0 0 0 87 8 38
2018 EC 47 30 3 17 3 0 0 77 20 30
2017 EC 40 47 7 3 3 0 0 87 7 30
2014 EC 34 45 15 6 0 0 0 79 6 47
2011 EC 36 44 13 5 2 0 0 80 7 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 45 37 11 5 3 0 0 82 8 38
2018 EC 33 33 10 20 3 0 0 67 23 30
2017 EC 27 43 13 13 3 0 0 70 17 30
2014 EC 28 32 15 11 15 0 0 60 26 47
2011 EC 33 45 9 4 9 0 0 78 13 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 17 8 0 0 0 75 8 12
2011 EC-06 20 70 0 0 10 0 0 90 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 33 50 8 8 0 0 0 83 8 36
2018 EC 27 40 13 13 7 0 0 67 20 30
2017 EC 24 45 21 10 0 0 0 69 10 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 53 32 16 0 0 0 0 84 0 38
2018 EC 50 33 10 7 0 0 0 83 7 30
2017 EC 33 60 7 0 0 0 0 93 0 30
2014 EC 32 53 6 6 2 0 0 85 9 47
2011 EC 53 29 11 4 0 4 0 85 4 55
2011 EC-02 50 20 30 0 0 0 0 70 0 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 70 20 0 10 0 0 0 90 10 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 50 32 8 11 0 0 0 82 11 38
2018 EC 43 33 10 7 7 0 0 77 13 30
2017 EC 27 47 13 13 0 0 0 73 13 30

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 68 26 3 3 0 0 0 95 3 38
2018 EC 53 37 7 3 0 0 0 90 3 30
2017 EC 57 33 7 3 0 0 0 90 3 30
2014 EC 62 34 4 0 0 0 0 96 0 47
2011 EC 60 27 5 4 2 2 0 89 6 55
2011 EC-02 30 30 20 20 0 0 0 60 20 10
2011 EC-04 50 50 0 0 0 0 0 100 0 12
2011 EC-06 60 40 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 34 53 8 3 3 0 0 87 5 38
2018 EC 20 57 10 10 3 0 0 77 13 30
2017 EC 43 33 10 13 0 0 0 77 13 30
2014 EC 21 40 9 19 11 0 0 62 30 47
2011 EC 33 44 5 13 4 0 2 78 17 55
2011 EC-02 40 20 10 20 10 0 0 60 30 10
2011 EC-04 33 58 0 8 0 0 0 92 8 12
2011 EC-06 30 60 0 0 10 0 0 90 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 43 35 8 11 3 0 0 78 14 37
2018 EC 33 33 20 10 3 0 0 67 13 30
2017 EC 50 33 10 3 3 0 0 83 7 30
2014 EC 34 40 4 11 11 0 0 74 21 47

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 45 39 5 11 0 0 0 84 11 38
2018 EC 40 23 13 13 10 0 0 63 23 30
2017 EC 43 27 10 20 0 0 0 70 20 30
2014 EC 30 43 15 4 9 0 0 72 13 47
2011 EC 40 36 16 2 2 0 4 79 4 55
2011 EC-02 50 30 20 0 0 0 0 80 0 10
2011 EC-04 33 25 33 0 0 0 8 64 0 12
2011 EC-06 40 40 0 0 10 0 10 89 11 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 59 27 5 5 3 0 0 86 8 37
2018 EC 50 20 10 10 10 0 0 70 20 30
2017 EC 53 30 7 10 0 0 0 83 10 30
2014 EC 43 28 15 11 4 0 0 70 15 47
2011 EC 45 38 13 2 2 0 0 84 4 55
2011 EC-02 30 20 40 10 0 0 0 50 10 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 35 35 24 0 5 0 0 70 5 37
2018 EC 33 30 20 7 7 3 0 66 14 30
2017 EC 20 43 23 13 0 0 0 63 13 30
2014 EC 26 45 17 9 2 0 2 72 11 47
2011 EC 24 40 25 5 4 2 0 65 9 55
2011 EC-02 30 60 10 0 0 0 0 90 0 10
2011 EC-04 25 67 8 0 0 0 0 92 0 12
2011 EC-06 10 40 40 0 10 0 0 50 10 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 18 37 26 8 3 0 35 27 38
2018 EC 7 20 47 20 3 3 0 24 28 30
2017 EC 0 20 53 13 7 3 3 21 21 30
2014 EC 9 26 45 15 2 0 4 18 36 47
2011 EC 7 24 31 31 4 2 2 36 32 55
2011 EC-02 0 20 50 20 10 0 0 30 20 10
2011 EC-04 0 33 17 50 0 0 0 50 33 12
2011 EC-06 20 20 40 20 0 0 0 20 40 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 18 34 21 18 0 0 39 26 38
2018 EC 7 24 34 21 7 7 0 30 33 29
2017 EC 20 23 30 20 7 0 0 27 43 30
2014 EC 15 19 30 32 2 0 2 35 35 47
2011 EC 9 13 25 33 16 2 2 51 23 55
2011 EC-02 0 10 30 30 30 0 0 60 10 10
2011 EC-04 0 25 17 42 17 0 0 58 25 12
2011 EC-06 20 10 30 20 20 0 0 40 30 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 24 37 24 3 3 3 28 33 38
2018 EC 13 23 40 13 3 0 7 18 39 30
2017 EC 10 37 37 10 7 0 0 17 47 30
2014 EC 21 38 21 11 4 0 4 16 62 47
2011 EC 22 27 36 7 4 2 2 11 51 55
2011 EC-02 10 30 50 0 10 0 0 10 40 10
2011 EC-04 17 0 50 25 8 0 0 33 17 12
2011 EC-06 20 70 10 0 0 0 0 0 90 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 5 16 29 32 16 0 3 49 22 38
2018 EC 10 3 33 40 13 0 0 53 13 30
2017 EC 3 3 38 41 14 0 0 55 7 29
2014 EC 11 4 43 30 9 0 4 40 16 47
2011 EC 7 18 27 25 18 4 0 45 26 55
2011 EC-02 0 20 30 20 20 10 0 44 22 10
2011 EC-04 8 17 25 33 17 0 0 50 25 12
2011 EC-06 10 0 60 20 10 0 0 30 10 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 16 26 26 16 13 0 3 30 43 38
2018 EC 10 37 23 17 0 10 3 19 54 30
2017 EC 17 40 20 7 13 0 3 21 59 30
2014 EC 26 34 28 9 2 0 2 11 61 47
2011 EC 11 20 44 11 7 2 5 20 33 55
2011 EC-02 10 0 50 20 10 0 10 33 11 10
2011 EC-04 0 17 58 8 17 0 0 25 17 12
2011 EC-06 0 20 70 10 0 0 0 10 20 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 21 32 21 8 3 8 32 32 38
2018 EC 20 20 33 13 7 7 0 21 43 30
2017 EC 23 27 20 17 7 0 7 25 54 30
2014 EC 21 15 38 17 6 0 2 24 37 47
2011 EC 16 18 35 15 9 4 4 25 37 55
2011 EC-02 10 30 20 20 20 0 0 40 40 10
2011 EC-04 8 25 50 8 8 0 0 17 33 12
2011 EC-06 20 10 40 20 10 0 0 30 30 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 5 22 41 16 16 0 0 32 27 37
2018 EC 10 13 47 20 3 3 3 25 25 30
2017 EC 7 30 33 20 7 3 0 28 38 30
2014 EC 17 30 32 6 9 2 4 16 50 47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 14 35 30 14 0 0 43 22 37
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 79 13 3 0 3 0 3 95 3 38
2017 EC 87 3 7 0 0 0 3 93 0 30
2014 EC 85 6 0 0 6 0 2 93 7 47
2011 EC 80 9 2 2 4 2 2 92 6 55
2011 EC-02 100 0 0 0 0 0 0 100 0 10
2011 EC-04 92 0 0 8 0 0 0 92 8 12
2011 EC-06 80 10 10 0 0 0 0 90 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 26 34 5 16 0 8 11 74 19 38
2018 EC 23 40 10 3 10 3 10 73 15 30
2017 EC 30 33 13 13 3 3 3 68 18 30
2014 EC 23 34 17 11 11 2 2 60 22 47

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 45 24 11 13 5 3 0 70 19 38
2018 EC 37 30 13 7 10 0 3 69 17 30
2017 EC 33 40 7 13 3 3 0 76 17 30
2014 EC 32 30 9 13 15 2 0 63 28 47

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 61 29 3 8 0 0 0 89 8 38
2018 EC 53 30 3 3 7 3 0 86 10 30
2017 EC 57 27 7 10 0 0 0 83 10 30
2014 EC 47 26 17 6 4 0 0 72 11 47

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 47 39 5 8 0 0 0 87 8 38
2018 EC 50 37 3 3 7 0 0 87 10 30
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 66 21 5 5 3 0 0 87 8 38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 58 29 3 8 3 0 0 87 11 38
2018 EC 48 31 7 0 14 0 0 79 14 29
2017 EC 50 27 10 13 0 0 0 77 13 30
2014 EC 36 40 6 6 11 0 0 77 17 47
2011 EC 47 40 4 5 2 2 0 89 7 55
2011 EC-02 30 40 20 0 0 10 0 78 0 10
2011 EC-04 58 33 0 8 0 0 0 92 8 12
2011 EC-06 80 10 0 10 0 0 0 90 10 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 71 24 3 3 0 0 0 95 3 38
2018 EC 59 24 3 0 10 3 0 86 11 29
2017 EC 43 30 10 7 7 3 0 76 14 30
2014 EC 38 32 13 15 2 0 0 70 17 47
2011 EC 42 33 9 11 0 4 2 79 12 55
2011 EC-02 40 30 10 10 0 10 0 78 11 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 50 30 10 10 0 0 0 80 10 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 66 18 8 8 0 0 0 84 8 38
2018 EC 52 31 3 7 7 0 0 83 14 29
2017 EC 50 27 7 3 10 3 0 79 14 30
2014 EC 36 32 11 13 9 0 0 68 21 47
2011 EC 37 43 7 9 0 4 0 83 10 54
2011 EC-02 50 20 20 0 0 10 0 78 0 10
2011 EC-04 42 42 8 8 0 0 0 83 8 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 92 0 3 0 3 0 3 94 3 37
2017 EC 93 0 3 0 0 0 3 97 0 30
2014 EC 85 6 2 0 4 0 2 93 4 47
2011 EC 82 11 2 2 2 0 2 94 4 55
2011 EC-02 100 0 0 0 0 0 0 100 0 10
2011 EC-04 92 0 8 0 0 0 0 92 0 12
2011 EC-06 70 30 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 66 11 8 5 3 3 5 83 9 38
2017 EC 60 20 10 0 0 7 3 89 0 30
2014 EC 55 23 2 9 2 4 4 86 12 47
2011 EC 40 24 5 11 5 11 4 74 19 55
2011 EC-02 50 20 10 0 0 20 0 88 0 10
2011 EC-04 33 42 8 8 0 8 0 82 9 12
2011 EC-06 40 10 0 20 30 0 0 50 50 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 82 16 3 0 0 0 0 97 0 38
2018 EC 59 24 3 7 7 0 0 83 14 29
2017 EC 67 23 0 0 7 3 0 93 7 30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 66 21 5 8 0 0 0 87 8 38
2018 EC 59 21 0 7 10 3 0 82 18 29
2017 EC 60 23 10 7 0 0 0 83 7 30
2014 EC 45 30 9 6 11 0 0 74 17 47
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 26 50 11 11 0 3 0 78 11 38
2018 EC 30 33 7 7 17 7 0 68 25 30
2017 EC 23 37 17 10 7 7 0 64 18 30
2014 EC 21 32 19 13 9 6 0 57 23 47
2011 EC 18 38 20 16 2 5 0 60 19 55
2011 EC-02 20 50 30 0 0 0 0 70 0 10
2011 EC-04 17 17 33 25 0 8 0 36 27 12
2011 EC-06 30 40 10 10 10 0 0 70 20 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 32 45 13 11 0 0 0 76 11 38
2018 EC 30 33 10 3 17 7 0 68 21 30
2017 EC 17 50 10 13 7 3 0 69 21 30
2014 EC 21 36 13 15 13 2 0 59 28 47
2011 EC 15 45 22 11 4 4 0 62 15 55
2011 EC-02 20 50 20 10 0 0 0 70 10 10
2011 EC-04 8 42 33 17 0 0 0 50 17 12
2011 EC-06 20 40 30 0 10 0 0 60 10 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 21 39 18 13 0 8 0 66 14 38
2018 EC 20 43 7 10 13 7 0 68 25 30
2017 EC 10 40 13 23 7 7 0 54 32 30
2014 EC 6 30 26 17 17 4 0 38 36 47
2011 EC 9 44 18 16 7 5 0 56 25 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 8 58 17 17 0 0 0 67 17 12
2011 EC-06 0 50 20 20 10 0 0 50 30 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 13 42 11 21 11 3 0 57 32 38
2018 EC 13 40 13 13 17 3 0 55 31 30
2017 EC 20 27 13 23 7 10 0 52 33 30
2014 EC 2 36 21 17 21 2 0 39 39 47
2011 EC 13 36 13 20 13 5 0 52 35 55
2011 EC-02 20 40 20 20 0 0 0 60 20 10
2011 EC-04 25 25 8 33 8 0 0 50 42 12
2011 EC-06 10 30 20 20 20 0 0 40 40 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 58 21 8 3 3 5 3 86 6 38
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 39 47 13 0 0 0 0 87 0 38
2018 EC 43 40 7 10 0 0 0 83 10 30
2017 EC 23 60 10 3 3 0 0 83 7 30
2014 EC 23 49 15 11 0 2 0 74 11 47
2011 EC 44 49 4 2 2 0 0 93 4 55
2011 EC-02 40 60 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 50 40 0 0 10 0 0 90 10 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 5 45 8 34 0 8 0 54 37 38

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 39 32 16 13 0 0 0 71 13 38
2018 EC 50 30 7 7 3 3 0 83 10 30
2017 EC 40 47 7 7 0 0 0 87 7 30
2014 EC 47 26 2 13 6 6 0 77 20 47
2011 EC 42 33 5 13 4 0 4 77 17 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 8 17 0 0 0 75 17 12
2011 EC-06 70 20 0 0 10 0 0 90 10 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 32 47 13 8 0 0 0 79 8 38
2018 EC 30 47 13 3 7 0 0 77 10 30

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 24 16 32 11 5 5 8 45 18 38
2018 EC 13 27 13 20 13 13 0 46 38 30
2017 EC 30 3 17 33 10 3 3 36 46 30
2014 EC 15 19 13 23 21 9 0 37 49 47
2011 EC 7 11 22 24 16 16 4 23 50 55
2011 EC-02 30 0 30 20 10 10 0 33 33 10
2011 EC-04 8 0 25 33 8 17 8 11 56 12
2011 EC-06 0 20 20 40 10 10 0 22 56 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 29 34 8 16 8 5 0 67 25 38
2018 EC 20 43 3 20 10 3 0 66 31 30
2017 EC 17 47 13 10 13 0 0 63 23 30
2014 EC 11 32 9 23 21 4 0 44 47 47
2011 EC 24 35 13 13 5 9 2 65 20 55
2011 EC-02 10 30 10 20 10 20 0 50 38 10
2011 EC-04 17 25 17 42 0 0 0 42 42 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 24 39 18 8 5 5 0 67 14 38
2018 EC 23 20 20 20 10 3 3 46 32 30
2017 EC 20 30 20 17 10 0 3 52 28 30
2014 EC 13 26 11 21 28 2 0 39 50 47
2011 EC 16 33 15 11 18 5 2 53 31 55
2011 EC-02 10 10 20 20 30 10 0 22 56 10
2011 EC-04 8 33 25 17 17 0 0 42 33 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 53 21 5 5 3 5 8 85 9 38

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 39 11 5 13 8 0 24 66 28 38

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 39 26 18 8 5 0 3 68 14 38

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 47 21 18 5 5 0 3 70 11 38

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 63 8 13 5 3 3 5 77 9 38

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 83 6 6 3 0 3 0 91 3 36

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 87 3 5 0 0 5 0 94 0 38

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 84 5 3 0 0 0 8 97 0 38

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 24 50 13 5 0 8 0 80 6 38
2018 EC 20 57 7 3 7 7 0 82 11 30
2017 EC 27 40 13 17 3 0 0 67 20 30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 37 47 11 3 0 3 0 86 3 38
2018 EC 37 43 10 3 7 0 0 80 10 30
2017 EC 37 43 7 13 0 0 0 80 13 30
2014 EC 43 28 11 4 11 4 0 73 16 47
2011 EC 36 44 9 2 5 4 0 83 8 55
2011 EC-02 20 80 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 30 50 10 0 10 0 0 80 10 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 39 45 13 3 0 0 0 84 3 38
2018 EC 30 47 13 0 7 3 0 79 7 30
2017 EC 47 33 7 3 7 3 0 83 10 30
2014 EC 38 43 2 9 4 4 0 84 13 47

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 58 37 3 3 0 0 0 95 3 38
2018 EC 43 43 7 3 3 0 0 87 7 30
2017 EC 50 37 3 10 0 0 0 87 10 30
2014 EC 43 30 17 6 4 0 0 72 11 47
2011 EC 45 36 7 4 4 4 0 85 8 55
2011 EC-02 50 40 0 10 0 0 0 90 10 10
2011 EC-04 42 50 8 0 0 0 0 92 0 12
2011 EC-06 60 30 0 0 10 0 0 90 10 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 27 49 11 11 0 3 0 78 11 37
2018 EC 28 38 17 3 14 0 0 66 17 29
2017 EC 37 37 13 13 0 0 0 73 13 30
2014 EC 21 36 17 9 17 0 0 57 26 47
2011 EC 35 33 16 9 4 4 0 70 13 55
2011 EC-02 30 20 50 0 0 0 0 50 0 10
2011 EC-04 25 42 25 8 0 0 0 67 8 12
2011 EC-06 40 40 0 10 10 0 0 80 20 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 37 45 5 13 0 0 0 82 13 38
2018 EC 37 40 7 7 10 0 0 77 17 30
2017 EC 27 53 7 13 0 0 0 80 13 30
2014 EC 23 34 19 6 17 0 0 57 23 47
2011 EC 35 38 11 11 4 2 0 74 15 55
2011 EC-02 40 20 30 10 0 0 0 60 10 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 30 50 0 10 10 0 0 80 20 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 34 34 16 8 5 3 0 70 14 38
2018 EC 37 27 3 10 17 3 3 68 29 30
2017 EC 43 23 7 17 7 3 0 69 24 30
2014 EC 32 19 15 13 17 4 0 53 31 47
2011 EC 29 27 13 15 9 5 2 61 25 55
2011 EC-02 30 20 20 20 10 0 0 50 30 10
2011 EC-04 33 33 17 8 0 8 0 73 9 12
2011 EC-06 40 10 10 20 20 0 0 50 40 10
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 EC 21 47 32 38
2018 EC 33 53 13 30
2017 EC 23 37 40 30
2014 EC 49 17 34 47
2011 EC 38 38 24 55
2011 EC-02 50 30 20 10
2011 EC-04 42 25 33 12
2011 EC-06 40 50 10 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 54 30 11 3 3 0 0 84 5 37

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 76 19 3 0 0 3 0 97 0 37
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 13 87 38

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 24 16 11 5 3 32 11 68 14 38
2018 EC 7 20 10 13 17 27 7 40 45 30
2017 EC 17 10 27 17 3 20 7 36 27 30
2014 EC 6 11 17 11 13 32 11 30 41 47

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 34 21 18 11 0 16 0 66 13 38
2018 EC 20 27 20 7 10 17 0 56 20 30
2017 EC 20 27 20 23 0 10 0 52 26 30
2014 EC 15 26 21 13 13 13 0 46 29 47
2011 EC 20 42 16 5 4 13 0 71 10 55
2011 EC-02 10 30 30 0 0 30 0 57 0 10
2011 EC-04 25 33 17 17 0 8 0 64 18 12
2011 EC-06 20 40 20 0 10 10 0 67 11 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 16 18 13 0 0 32 21 72 0 38
2018 EC 17 10 20 3 7 37 7 47 18 30
2017 EC 13 23 20 0 3 30 10 61 6 30
2014 EC 9 9 21 0 11 45 6 35 22 47

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 32 29 18 0 0 21 0 77 0 38
2018 EC 27 20 20 10 3 20 0 58 17 30
2017 EC 27 33 23 3 0 10 3 69 4 30
2014 EC 28 26 17 6 11 13 0 61 20 47
2011 EC 33 33 19 4 2 9 0 73 6 54
2011 EC-02 20 30 30 0 0 20 0 63 0 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 18 29 18 24 11 0 0 47 34 38
2018 EC 17 23 27 13 20 0 0 40 33 30
2017 EC 27 27 17 10 20 0 0 53 30 30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 21 32 32 11 5 0 0 53 16 38
2018 EC 3 43 27 13 10 3 0 48 24 30
2017 EC 17 13 33 17 20 0 0 30 37 30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 29 34 13 18 3 0 3 65 22 38
2018 EC 10 50 23 3 7 7 0 64 11 30
2017 EC 27 33 30 3 7 0 0 60 10 30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 34 16 26 18 5 0 0 50 24 38
2018 EC 3 33 27 13 17 3 3 39 32 30
2017 EC 20 23 17 17 23 0 0 43 40 30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 61 18 5 3 3 0 11 88 6 38
2018 EC 37 40 7 3 3 3 7 85 7 30
2017 EC 40 37 3 3 7 0 10 85 11 30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 35 32 14 14 3 3 0 69 17 37
2018 EC 27 30 27 7 10 0 0 57 17 30
2017 EC 23 23 23 17 13 0 0 47 30 30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 32 39 24 5 0 0 0 71 5 38
2018 EC 17 47 13 10 3 7 3 70 15 30
2017 EC 33 30 20 10 7 0 0 63 17 30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 32 34 16 13 3 3 0 68 16 38
2018 EC 17 45 24 3 3 7 0 67 7 29
2017 EC 23 23 33 17 3 0 0 47 20 30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 26 42 18 5 5 3 0 70 11 38
2018 EC 27 40 13 17 3 0 0 67 20 30
2017 EC 27 33 20 17 0 3 0 62 17 30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 63 24 8 5 0 0 0 87 5 38

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 45 32 13 5 0 3 3 81 6 38
2018 EC 33 33 17 13 3 0 0 67 17 30
2017 EC 47 20 20 10 3 0 0 67 13 30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 50 21 18 11 0 0 0 71 11 38
2018 EC 50 33 13 0 3 0 0 83 3 30
2017 EC 47 40 7 7 0 0 0 87 7 30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 81 8 8 0 0 0 3 92 0 37
2018 EC 73 13 3 0 0 3 7 96 0 30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 89 0 0 3 3 3 3 94 6 37
2018 EC 67 7 7 7 3 3 7 81 11 30
2017 EC 69 21 3 0 3 0 3 93 4 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 65 22 8 3 3 0 0 86 5 37
2018 EC 57 27 10 0 0 3 3 89 0 30
2017 EC 70 23 3 3 0 0 0 93 3 30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 65 22 8 5 0 0 0 86 5 37
2018 EC 43 33 3 3 10 3 3 82 14 30
2017 EC 67 17 10 7 0 0 0 83 7 30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 67 8 0 6 0 0 19 93 7 36
2018 EC 47 10 3 0 0 3 37 94 0 30
2017 EC 67 13 10 0 0 0 10 89 0 30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 72 19 3 0 0 0 6 97 0 36
2018 EC 77 10 3 3 0 0 7 93 4 30
2017 EC 79 14 7 0 0 0 0 93 0 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 68 16 11 5 0 0 0 84 5 37
2018 EC 53 27 3 10 3 0 3 83 14 30
2017 EC 53 27 7 7 7 0 0 80 13 30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 62 22 8 5 0 3 0 86 6 37
2018 EC 57 23 3 7 0 3 7 89 7 30
2017 EC 57 20 17 0 3 0 3 79 3 30

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 11 45 42 3 0 0 0 55 3 38
2018 EC 3 50 40 3 3 0 0 53 7 30
2017 EC 7 33 47 3 10 0 0 40 13 30

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 8 16 42 24 11 0 0 34 24 38
2018 EC 10 10 43 30 7 0 0 37 20 30
2017 EC 3 23 50 13 7 0 3 21 28 30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 37 34 11 11 3 5 0 75 14 38
2018 EC 27 30 27 10 3 3 0 59 14 30
2017 EC 20 47 17 13 0 3 0 69 14 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 24 47 13 11 0 5 0 75 11 38
2018 EC 13 37 23 7 17 3 0 52 24 30
2017 EC 10 43 23 17 7 0 0 53 23 30
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 13 87 38
2014 EC 11 89 47
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 13 34 26 11 13 3 0 14 86 38
2018 EC 20 27 23 10 20 0 0 20 80 30
2017 EC 27 27 20 3 20 3 0 28 72 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 59 41 32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 35 65 31
2018 EC 26 74 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 10 17 33 10 23 3 3 29 36 30
2018 EC 8 21 17 33 13 4 4 32 50 24
2017 EC 5 33 5 24 24 0 10 42 53 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 0 13 13 20 43 7 3 15 70 30
2018 EC 0 8 8 33 42 4 4 9 82 24
2017 EC 0 5 10 28 43 5 10 6 83 21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EC 31 19 19 8 11 3 8 56 22 36
2018 EC 23 30 13 17 10 3 3 57 29 30
Report a problem on this page
Date modified: