2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	43	4	7	2	87	9	984
2019	CR-04	43	44	4	8	2	86	10	740
2019	CR-05	53	41	1	3	1	94	5	212
2017	CR	37	48	3	9	2	86	11	1000
2017	CR-04	36	49	3	10	2	85	12	786
2017	CR-05	42	47	3	6	1	89	8	206
2014	CR	35	48	4	10	3	83	12	1251
2014	CR-04	36	47	4	10	3	83	12	1017
2014	CR-05	31	53	4	9	3	84	12	223
2011	CR	44	45	3	7	1	89	8	1440
2011	CR-03	43	40	2	10	5	83	14	42
2011	CR-04	43	47	2	6	1	90	7	1111
2011	CR-05	46	39	3	10	1	85	12	278
2008	CR	42	46	3	6	3	88	9	1190
2008	CR-03	45	43	2	5	4	89	9	245
2008	CR-04	43	45	3	6	3	88	9	700
2008	CR-05	38	52	2	9	0	89	9	221

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	75	18	3	2	1	1	93	4	980
2019	CR-04	75	18	3	2	1	1	94	3	737
2019	CR-05	76	16	3	3	1	1	93	4	212
2017	CR	72	21	3	2	1	1	93	4	998
2017	CR-04	70	22	3	2	1	1	94	3	785
2017	CR-05	76	15	3	5	0	0	92	5	205
2014	CR	71	20	3	3	2	1	92	5	1250
2014	CR-04	72	19	3	3	2	1	92	5	1017
2014	CR-05	67	23	4	3	1	1	91	4	222
2011	CR	75	16	4	3	1	1	92	4	1439
2011	CR-03	74	17	2	2	5	0	90	7	42
2011	CR-04	76	16	3	3	1	1	93	4	1110
2011	CR-05	69	18	8	3	1	1	88	4	278
2008	CR	80	13	2	2	1	1	95	3	1190
2008	CR-03	85	13	1	0	1	1	98	1	246
2008	CR-04	79	13	3	2	2	2	93	4	699
2008	CR-05	78	15	2	1	1	1	95	3	221

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	37	6	11	3	80	14	980
2019	CR-04	42	38	6	11	3	80	15	737
2019	CR-05	49	35	4	9	2	84	12	211
2017	CR	37	40	6	11	7	77	17	998
2017	CR-04	34	40	6	11	8	75	19	784
2017	CR-05	46	38	4	8	3	84	12	206
2014	CR	36	38	7	13	6	74	19	1252
2014	CR-04	36	38	7	13	6	74	19	1018
2014	CR-05	34	38	7	13	7	72	20	223
2011	CR	33	40	7	12	8	73	20	1441
2011	CR-03	40	31	7	5	17	71	21	42
2011	CR-04	32	40	7	13	7	72	20	1112
2011	CR-05	33	41	7	10	9	74	18	278

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	43	13	14	7	0	0	66	21	976
2019	CR-04	21	43	13	14	7	0	0	65	22	734
2019	CR-05	30	44	10	12	3	0	0	74	15	210
2018	CR	20	46	11	16	7	0	0	66	23	852
2018	CR-04	18	47	10	16	7	0	0	66	24	649
2018	CR-05	24	41	13	14	7	0	0	66	22	180
2017	CR	23	40	13	16	8	0	0	63	25	997
2017	CR-04	21	41	13	16	9	0	0	62	25	783
2017	CR-05	27	39	12	15	7	0	0	66	22	206
2014	CR	21	38	11	20	10	0	0	59	30	1251
2014	CR-04	21	37	11	21	9	0	0	58	31	1017
2014	CR-05	21	41	11	17	10	0	0	62	27	223
2011	CR	23	41	12	15	8	0	1	66	22	1441
2011	CR-03	19	36	12	12	14	0	7	59	28	42
2011	CR-04	23	41	12	15	7	0	1	65	23	1113
2011	CR-05	23	45	11	12	8	0	1	69	20	277
2008	CR	22	40	13	16	7	1	1	63	24	1193
2008	CR-03	21	40	13	19	5	1	1	63	25	246
2008	CR-04	23	40	13	16	8	1	1	63	24	700
2008	CR-05	21	39	16	16	7	0	1	61	23	223

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	41	10	9	4	0	78	12	970
2019	CR-04	35	41	11	9	4	0	76	14	729
2019	CR-05	45	40	8	5	2	0	85	7	210
2017	CR	36	44	7	9	3	0	80	13	994
2017	CR-04	34	46	8	9	4	0	80	13	782
2017	CR-05	45	36	7	11	2	0	81	12	204
2014	CR	35	40	10	10	4	0	75	14	1252
2014	CR-04	35	40	11	10	4	1	75	14	1018
2014	CR-05	34	43	8	9	5	0	78	14	223

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	31	9	6	5	1	0	81	11	980
2019	CR-04	47	33	8	6	5	1	1	81	11	736
2019	CR-05	58	26	9	4	3	0	0	84	7	212
2018	CR	45	33	11	6	5	0	1	78	10	851
2018	CR-04	44	33	11	6	5	0	1	77	11	647
2018	CR-05	49	31	12	3	5	1	0	81	8	181
2017	CR	44	35	9	7	4	1	0	79	12	999
2017	CR-04	42	35	9	8	5	1	0	79	13	785
2017	CR-05	48	34	10	5	2	0	0	83	7	206
2014	CR	39	34	12	8	6	0	1	74	14	1252
2014	CR-04	41	33	12	8	5	0	1	75	13	1018
2014	CR-05	34	37	11	8	8	0	0	72	16	223
2011	CR	42	36	9	6	4	0	1	80	11	1433
2011	CR-03	43	33	17	5	2	0	0	76	7	42
2011	CR-04	43	37	9	7	4	0	1	80	11	1106
2011	CR-05	41	35	11	6	5	0	2	78	11	276

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	38	12	6	3	0	79	8	978
2019	CR-04	40	39	13	6	2	0	80	8	735
2019	CR-05	45	36	10	4	4	0	81	9	211
2018	CR	34	40	15	6	4	0	75	10	849
2018	CR-04	33	41	16	6	4	0	74	10	647
2018	CR-05	35	40	12	8	4	1	76	12	179
2017	CR	32	48	11	6	3	0	79	10	999
2017	CR-04	30	48	12	6	4	0	78	10	785
2017	CR-05	36	46	10	7	2	0	82	8	206
2014	CR	30	45	13	8	4	0	75	12	1252
2014	CR-04	31	46	12	8	4	0	77	11	1018
2014	CR-05	26	44	18	7	6	0	69	13	223
2011	CR	38	42	11	7	3	0	79	10	1436
2011	CR-03	26	50	14	5	5	0	76	10	42
2011	CR-04	38	41	11	7	3	0	79	10	1108
2011	CR-05	36	44	10	5	5	0	81	10	277
2008	CR	38	44	9	5	3	0	82	8	1187
2008	CR-03	36	45	10	4	5	0	81	9	245
2008	CR-04	39	43	9	6	3	0	82	8	696
2008	CR-05	36	47	10	6	1	0	83	7	222

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	36	15	10	7	0	0	68	17	982
2019	CR-04	31	37	15	10	7	0	0	68	17	739
2019	CR-05	38	33	13	9	6	0	0	72	15	211
2018	CR	31	34	14	11	10	0	0	65	21	846
2018	CR-04	29	33	15	11	11	0	0	62	22	642
2018	CR-05	33	39	9	10	10	0	0	71	20	181
2017	CR	30	39	14	10	7	0	0	68	18	998
2017	CR-04	29	41	13	9	8	0	0	70	17	784
2017	CR-05	31	32	15	15	6	1	0	64	22	206
2014	CR	27	36	14	12	10	0	0	63	23	1252
2014	CR-04	29	36	14	12	9	0	0	65	21	1018
2014	CR-05	20	34	15	15	16	0	0	55	31	223
2011	CR	28	39	12	12	8	0	0	68	20	1444
2011	CR-03	29	24	17	14	14	0	2	54	29	42
2011	CR-04	28	40	12	12	7	0	0	68	19	1115
2011	CR-05	25	41	12	11	11	1	0	67	22	278

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	43	10	9	2	80	10	976
2019	CR-04	33	47	10	8	2	80	11	733
2019	CR-05	49	34	8	8	1	83	9	211
2018	CR	33	43	13	7	4	76	11	847
2018	CR-04	31	42	14	8	5	73	12	644
2018	CR-05	38	45	10	5	2	83	7	181
2017	CR	35	44	12	7	3	79	9	999
2017	CR-04	34	44	12	7	3	79	10	785
2017	CR-05	37	42	12	7	1	80	8	206

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	37	11	4	1	0	0	84	5	975
2019	CR-04	46	37	12	4	1	0	0	84	5	732
2019	CR-05	54	36	7	3	0	0	0	90	4	211
2018	CR	44	41	10	3	2	0	0	85	5	854
2018	CR-04	42	41	11	3	2	0	0	84	5	650
2018	CR-05	44	42	8	3	2	1	0	87	5	181
2017	CR	43	43	9	3	2	1	0	86	5	997
2017	CR-04	43	43	9	3	2	1	0	86	5	783
2017	CR-05	45	43	6	3	2	0	0	88	5	206
2014	CR	40	41	12	4	3	1	0	81	7	1251
2014	CR-04	41	41	11	4	2	0	0	83	6	1017
2014	CR-05	35	41	14	4	5	1	0	77	9	223
2011	CR	41	43	10	3	2	1	0	85	5	1445
2011	CR-03	48	29	5	7	7	2	2	80	15	42
2011	CR-04	42	43	10	3	2	0	0	85	5	1116
2011	CR-05	38	44	10	3	4	1	0	83	7	278
2008	CR	45	41	9	3	1	1	0	86	4	1191
2008	CR-03	41	44	9	2	2	2	0	87	4	246
2008	CR-04	48	39	8	3	1	1	0	88	4	700
2008	CR-05	38	43	14	5	1	0	0	81	6	221

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	36	14	11	5	0	70	16	979
2019	CR-04	32	37	15	11	5	0	69	17	736
2019	CR-05	42	35	11	9	3	0	77	12	211
2018	CR	32	37	13	10	9	0	68	19	853
2018	CR-04	29	37	14	10	10	0	66	20	649
2018	CR-05	35	38	11	8	8	0	73	16	181
2017	CR	30	39	12	11	8	0	70	19	998
2017	CR-04	30	39	13	10	8	1	69	18	784
2017	CR-05	31	39	8	16	6	0	70	21	206

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	58	29	9	3	1	87	4	976
2019	CR-04	58	29	10	2	1	87	3	734
2019	CR-05	59	30	8	2	1	89	4	210
2018	CR	52	35	9	2	2	87	4	851
2018	CR-04	51	36	9	2	2	87	4	646
2018	CR-05	53	32	10	3	2	85	4	182
2017	CR	57	33	7	3	1	90	3	997
2017	CR-04	56	34	8	2	1	89	3	783
2017	CR-05	60	30	5	3	2	90	5	206
2014	CR	64	28	6	1	1	91	2	1251
2014	CR-04	64	28	6	1	1	92	2	1017
2014	CR-05	64	26	7	1	2	90	3	223
2011	CR	66	26	5	2	1	92	3	1444
2011	CR-03	69	17	7	5	2	86	7	42
2011	CR-04	65	27	6	2	1	92	2	1115
2011	CR-05	65	27	5	1	1	92	3	278

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	29	37	15	12	7	0	0	66	19	979
2019	CR-04	28	37	15	12	7	0	0	65	20	737
2019	CR-05	36	34	14	11	4	1	0	71	15	211
2018	CR	26	37	17	13	7	0	0	63	20	848
2018	CR-04	25	36	17	14	7	0	0	61	21	645
2018	CR-05	28	40	14	11	6	0	1	68	17	180
2017	CR	27	40	14	13	6	0	0	67	20	995
2017	CR-04	26	40	13	13	6	0	1	67	20	781
2017	CR-05	29	38	14	12	6	0	0	67	18	206
2014	CR	20	38	15	15	12	0	0	58	27	1251
2014	CR-04	21	38	15	14	11	0	0	59	25	1018
2014	CR-05	16	37	14	19	15	1	0	53	33	222
2011	CR	31	39	13	10	5	1	1	71	16	1441
2011	CR-03	36	33	12	10	10	0	0	69	19	42
2011	CR-04	32	39	13	10	4	1	1	72	15	1112
2011	CR-05	23	42	13	13	8	0	0	66	21	278

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	33	17	7	4	0	1	71	12	979
2019	CR-04	37	35	15	8	4	0	1	72	12	736
2019	CR-05	40	31	19	4	5	0	0	72	9	211
2018	CR	33	37	14	9	6	0	0	71	15	848
2018	CR-04	32	38	14	9	6	0	0	71	15	643
2018	CR-05	35	34	13	10	8	0	1	69	18	182
2017	CR	34	38	14	9	5	0	1	73	14	997
2017	CR-04	35	39	13	8	5	1	1	74	13	783
2017	CR-05	32	36	16	11	5	0	0	68	17	206
2014	CR	28	40	14	11	6	0	0	69	17	1252
2014	CR-04	30	40	14	10	5	0	0	70	16	1018
2014	CR-05	20	41	16	11	11	0	0	62	22	223

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	39	14	7	4	0	0	75	11	972
2019	CR-04	33	41	15	7	4	0	0	74	11	731
2019	CR-05	44	36	10	7	2	0	0	80	9	210
2018	CR	31	38	15	9	6	0	0	70	15	849
2018	CR-04	28	40	16	10	6	0	0	68	16	645
2018	CR-05	39	35	14	7	6	0	0	73	13	181
2017	CR	34	39	12	10	4	0	0	74	14	994
2017	CR-04	34	40	12	9	4	0	0	74	14	781
2017	CR-05	37	35	13	12	3	0	0	72	15	205
2014	CR	31	39	15	10	5	0	1	71	15	1251
2014	CR-04	32	40	14	10	4	0	1	72	13	1017
2014	CR-05	25	39	17	10	8	0	0	65	18	223
2011	CR	36	43	10	6	3	1	1	81	9	1439
2011	CR-03	36	33	17	5	7	0	2	71	12	42
2011	CR-04	37	44	10	6	2	1	1	82	8	1110
2011	CR-05	35	43	10	7	4	0	0	79	11	278

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	35	9	3	2	86	5	978
2019	CR-04	50	35	10	3	1	86	4	735
2019	CR-05	51	36	6	3	3	88	6	211
2018	CR	43	39	10	5	3	82	8	853
2018	CR-04	40	41	10	5	3	81	8	649
2018	CR-05	48	36	8	4	4	84	8	182
2017	CR	44	40	9	4	3	85	7	997
2017	CR-04	43	42	8	4	2	85	7	783
2017	CR-05	48	35	11	3	3	83	6	206
2014	CR	43	39	10	4	3	82	7	1252
2014	CR-04	45	38	10	3	3	84	6	1018
2014	CR-05	35	42	11	6	5	78	11	223
2011	CR	46	40	7	4	2	87	7	1436
2011	CR-03	45	43	7	0	5	88	5	42
2011	CR-04	46	41	7	4	2	87	6	1108
2011	CR-05	47	38	5	6	4	85	10	277
2008	CR	45	43	6	4	2	88	6	1192
2008	CR-03	39	49	5	3	4	88	7	246
2008	CR-04	45	42	6	5	2	87	6	700
2008	CR-05	46	43	5	5	1	89	5	222

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	31	14	7	3	0	0	76	10	972
2019	CR-04	44	31	14	7	3	0	0	75	10	728
2019	CR-05	46	33	12	5	2	1	0	80	7	212
2018	CR	42	29	17	7	5	0	0	71	12	853
2018	CR-04	41	29	17	7	6	0	0	70	13	649
2018	CR-05	46	27	17	6	4	0	0	73	10	181
2017	CR	42	35	16	4	3	0	0	77	7	999
2017	CR-04	41	34	17	4	3	0	1	76	7	785
2017	CR-05	49	35	10	3	2	0	0	84	6	206
2014	CR	37	33	18	6	5	0	0	70	12	1251
2014	CR-04	38	33	19	6	5	0	0	70	11	1017
2014	CR-05	35	35	16	7	6	0	0	71	13	223
2011	CR	35	34	17	8	5	0	0	70	12	1441
2011	CR-03	40	26	14	12	7	0	0	67	19	42
2011	CR-04	36	35	17	8	4	0	0	71	12	1112
2011	CR-05	33	35	19	7	6	0	1	68	13	278
2008	CR	29	31	21	10	9	0	0	60	19	1190
2008	CR-03	30	32	20	11	7	0	0	63	18	245
2008	CR-04	30	30	21	9	9	0	0	60	18	700
2008	CR-05	27	30	23	12	9	0	0	57	20	221

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	21	33	22	11	2	2	34	31	980
2019	CR-04	8	23	34	22	10	1	2	33	32	736
2019	CR-05	9	16	31	25	14	1	4	41	26	212
2018	CR	11	23	31	24	9	1	1	34	34	853
2018	CR-04	11	25	32	21	9	1	1	30	37	648
2018	CR-05	10	17	30	33	8	1	1	42	28	182
2017	CR	10	23	34	20	10	1	3	31	34	991
2017	CR-04	10	24	36	18	9	1	3	28	35	780
2017	CR-05	10	16	30	27	14	0	3	42	27	203
2014	CR	12	26	33	18	9	0	2	28	38	1245
2014	CR-04	11	26	33	18	10	0	2	29	37	1013
2014	CR-05	14	25	34	19	6	0	1	26	40	222
2011	CR	9	24	31	19	12	1	4	33	34	1437
2011	CR-03	10	24	31	19	14	0	2	34	34	42
2011	CR-04	9	24	31	19	12	1	4	33	35	1109
2011	CR-05	9	22	35	21	10	1	3	32	32	277
2008	CR	12	25	35	19	6	0	2	25	38	1188
2008	CR-03	11	19	37	20	10	0	3	30	32	245
2008	CR-04	12	27	35	18	6	0	2	24	40	699
2008	CR-05	15	25	35	18	5	0	2	23	40	220

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	12	20	28	21	13	3	2	37	33	975
2019	CR-04	12	20	27	22	14	3	2	37	34	731
2019	CR-05	13	18	29	21	14	2	3	37	32	212
2018	CR	13	24	24	21	13	2	2	36	39	851
2018	CR-04	14	25	24	20	13	2	2	34	41	648
2018	CR-05	11	23	24	26	12	3	1	39	36	180
2017	CR	13	21	28	19	14	2	3	35	36	993
2017	CR-04	13	21	29	18	14	2	3	34	35	780
2017	CR-05	12	20	27	20	15	1	4	37	34	205
2014	CR	17	25	26	17	11	2	3	29	44	1245
2014	CR-04	17	24	26	16	12	2	3	30	43	1013
2014	CR-05	16	28	28	18	9	0	1	27	45	222
2011	CR	11	19	28	19	16	2	4	38	32	1433
2011	CR-03	24	26	17	10	12	5	7	24	57	42
2011	CR-04	10	19	27	20	17	2	4	40	31	1106
2011	CR-05	12	18	34	16	13	2	4	32	33	276
2008	CR	13	22	28	19	12	3	2	33	37	1182
2008	CR-03	13	22	29	21	10	3	2	33	37	243
2008	CR-04	13	22	27	20	14	3	3	35	37	696
2008	CR-05	12	25	32	17	9	4	1	27	39	220

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	20	33	20	11	3	3	33	32	974
2019	CR-04	10	20	32	21	12	3	3	34	31	732
2019	CR-05	12	21	35	17	10	1	4	29	35	211
2018	CR	12	22	30	21	10	2	2	32	36	852
2018	CR-04	12	21	30	21	10	3	3	33	35	648
2018	CR-05	10	28	29	20	9	2	2	30	39	181
2017	CR	12	19	28	21	13	2	5	37	33	993
2017	CR-04	11	18	28	22	14	2	5	38	32	781
2017	CR-05	14	22	28	19	12	1	4	33	38	204
2014	CR	15	23	31	15	10	2	4	27	41	1247
2014	CR-04	14	21	31	17	11	2	4	30	37	1015
2014	CR-05	20	31	31	10	6	1	2	16	53	222
2011	CR	11	20	30	19	13	2	5	34	34	1432
2011	CR-03	27	29	7	12	15	5	5	30	62	41
2011	CR-04	10	19	30	19	14	2	6	36	31	1106
2011	CR-05	14	24	33	18	6	1	3	25	40	276
2008	CR	14	24	31	16	9	3	4	26	40	1188
2008	CR-03	9	19	30	22	9	4	6	35	31	245
2008	CR-04	14	25	31	15	10	2	3	27	40	699
2008	CR-05	16	30	35	11	4	2	3	15	48	220

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	9	32	31	21	1	2	54	13	973
2019	CR-04	3	11	32	30	21	1	2	53	14	731
2019	CR-05	7	3	29	36	21	1	3	59	11	210
2018	CR	6	12	30	32	18	1	2	51	19	849
2018	CR-04	6	13	30	31	17	1	2	50	20	644
2018	CR-05	7	10	30	32	19	1	1	51	18	182
2017	CR	4	11	29	31	20	1	3	54	16	986
2017	CR-04	4	11	30	31	19	1	4	53	16	775
2017	CR-05	4	11	26	32	25	0	2	58	16	203
2014	CR	7	15	31	30	14	1	2	45	23	1243
2014	CR-04	7	14	32	30	14	1	2	46	21	1011
2014	CR-05	7	19	29	30	12	1	2	43	27	222
2011	CR	7	13	30	27	17	1	4	47	21	1434
2011	CR-03	7	31	21	17	17	2	5	36	41	42
2011	CR-04	7	12	30	27	19	0	4	48	20	1106
2011	CR-05	8	13	31	32	11	1	3	45	22	277
2008	CR	7	16	34	26	14	1	2	41	24	1185
2008	CR-03	5	13	36	26	15	1	4	43	19	245
2008	CR-04	7	17	33	26	15	1	1	42	24	697
2008	CR-05	11	18	34	25	10	1	2	36	30	219

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	13	19	24	22	18	2	2	41	34	977
2019	CR-04	14	19	24	21	17	2	2	39	35	735
2019	CR-05	9	18	24	25	20	1	3	48	28	211
2018	CR	19	21	23	21	13	1	2	35	41	847
2018	CR-04	21	21	24	18	12	2	2	31	44	645
2018	CR-05	13	19	22	29	16	0	1	45	33	180
2017	CR	15	19	26	20	14	1	4	37	36	990
2017	CR-04	16	19	26	19	14	1	5	35	37	779
2017	CR-05	10	20	25	25	17	0	3	43	31	203
2014	CR	22	25	26	15	9	1	2	25	48	1244
2014	CR-04	21	25	26	14	10	1	2	25	48	1013
2014	CR-05	22	25	26	17	8	0	1	25	48	221
2011	CR	14	19	29	18	15	2	5	35	35	1433
2011	CR-03	17	31	17	17	14	0	5	33	50	42
2011	CR-04	13	19	28	18	16	2	5	36	34	1106
2011	CR-05	15	17	34	20	9	1	4	31	34	276
2008	CR	17	23	26	19	10	2	3	31	42	1185
2008	CR-03	15	22	26	17	12	2	6	31	40	243
2008	CR-04	16	22	27	20	11	2	3	32	40	697
2008	CR-05	18	29	23	19	7	1	3	28	49	221

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	20	28	16	12	3	2	30	41	975
2019	CR-04	19	20	27	17	12	3	2	30	41	733
2019	CR-05	18	20	29	12	16	2	3	30	40	210
2018	CR	18	26	25	17	9	3	2	27	46	851
2018	CR-04	18	26	26	17	9	3	1	27	46	648
2018	CR-05	17	27	23	19	9	2	3	29	46	181
2017	CR	17	23	26	16	12	2	5	30	42	991
2017	CR-04	16	22	27	16	12	3	5	30	41	779
2017	CR-05	18	24	23	17	13	0	5	32	44	204
2014	CR	19	23	23	18	12	2	3	32	44	1248
2014	CR-04	19	24	23	18	11	2	4	31	45	1015
2014	CR-05	17	22	23	22	13	1	1	36	40	223
2011	CR	19	24	23	14	14	2	5	30	45	1437
2011	CR-03	48	14	10	7	10	2	10	19	70	42
2011	CR-04	18	25	22	14	15	1	5	31	46	1110
2011	CR-05	16	23	27	18	10	3	3	30	41	276
2008	CR	24	27	22	13	8	2	3	23	54	1186
2008	CR-03	36	25	15	11	8	2	4	19	65	246
2008	CR-04	21	27	23	14	10	3	3	25	51	698
2008	CR-05	19	30	27	14	5	2	3	20	52	218

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	11	18	30	23	13	3	2	38	31	969
2019	CR-04	11	19	29	23	13	3	2	38	31	727
2019	CR-05	10	16	29	24	17	1	3	43	27	210
2018	CR	13	23	30	19	11	2	2	32	37	854
2018	CR-04	14	22	31	18	10	3	2	30	38	649
2018	CR-05	10	25	28	22	14	1	1	36	35	182
2017	CR	11	20	31	18	12	3	4	33	34	994
2017	CR-04	12	20	32	17	11	3	5	31	34	782
2017	CR-05	9	22	26	22	17	2	2	41	32	204
2014	CR	17	20	31	17	9	2	4	28	39	1244
2014	CR-04	16	19	31	17	10	2	4	29	38	1013
2014	CR-05	19	22	33	15	6	2	2	22	43	221

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	5	12	30	30	20	1	2	52	17	976
2019	CR-04	5	11	30	30	20	1	2	52	17	733
2019	CR-05	2	14	28	27	24	2	2	53	17	211

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	76	11	5	1	1	1	5	93	2	976
2019	CR-04	76	11	6	1	1	1	5	92	2	735
2019	CR-05	78	11	4	1	0	0	5	94	1	209
2017	CR	76	12	4	2	1	1	5	93	3	995
2017	CR-04	75	12	4	2	1	1	5	93	3	781
2017	CR-05	80	12	3	0	1	0	4	95	2	206
2014	CR	78	11	4	1	1	0	4	93	2	1252
2014	CR-04	79	10	5	1	1	0	4	93	2	1018
2014	CR-05	74	14	3	1	2	0	6	94	3	223
2011	CR	76	11	4	1	2	0	5	92	3	1442
2011	CR-03	79	12	2	0	2	0	5	95	3	42
2011	CR-04	77	11	4	1	2	1	5	93	3	1113
2011	CR-05	73	10	7	2	1	0	6	89	3	278
2008	CR	76	7	3	2	2	1	10	92	4	1192
2008	CR-03	79	7	3	1	1	0	9	95	2	245
2008	CR-04	75	7	3	2	2	1	10	92	4	700
2008	CR-05	74	8	5	2	2	0	9	90	5	223

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	27	32	18	9	8	3	2	62	19	979
2019	CR-04	25	33	19	9	9	3	2	61	19	738
2019	CR-05	32	28	17	11	5	2	3	64	18	209
2018	CR	20	35	19	11	10	4	1	58	22	854
2018	CR-04	18	35	20	11	12	3	1	55	24	650
2018	CR-05	23	35	17	11	4	8	2	65	17	181
2017	CR	23	33	16	12	10	4	3	60	23	997
2017	CR-04	22	34	16	12	10	4	2	60	24	783
2017	CR-05	25	30	15	12	8	6	4	62	22	206
2014	CR	25	32	15	12	10	3	3	61	23	1251
2014	CR-04	26	33	16	11	10	3	2	62	22	1017
2014	CR-05	24	30	13	14	12	2	3	58	28	223

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	29	11	11	7	1	0	71	18	975
2019	CR-04	39	29	11	12	8	1	0	69	20	734
2019	CR-05	53	25	9	8	5	0	0	78	13	209
2018	CR	34	33	12	11	10	1	0	68	20	852
2018	CR-04	30	33	14	11	11	1	0	64	22	648
2018	CR-05	45	34	6	11	3	1	0	79	14	181
2017	CR	37	32	11	12	8	1	0	69	20	996
2017	CR-04	35	32	11	13	8	1	0	68	21	782
2017	CR-05	44	30	10	8	7	1	0	75	15	206
2014	CR	36	33	11	11	10	0	0	69	20	1250
2014	CR-04	36	33	11	11	9	0	0	69	19	1016
2014	CR-05	34	31	9	11	14	0	1	66	25	223

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	35	9	8	3	0	80	11	978
2019	CR-04	43	37	9	8	4	0	79	12	736
2019	CR-05	53	30	8	7	2	0	83	10	210
2018	CR	39	39	10	8	4	0	77	13	853
2018	CR-04	35	40	11	9	6	0	75	15	648
2018	CR-05	47	40	7	6	1	0	86	7	182
2017	CR	37	38	9	10	4	0	76	15	998
2017	CR-04	34	39	10	11	5	0	74	16	784
2017	CR-05	46	36	6	7	3	0	83	11	206
2014	CR	33	41	10	9	5	0	75	15	1250
2014	CR-04	34	41	11	9	5	0	75	15	1017
2014	CR-05	33	44	10	8	4	1	78	12	222

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	35	15	7	3	1	1	75	10	976
2019	CR-04	36	36	16	8	2	1	0	73	10	735
2019	CR-05	48	31	10	6	3	1	1	80	9	209
2018	CR	33	38	18	6	4	1	0	72	10	853
2018	CR-04	31	38	19	6	4	2	0	70	11	648
2018	CR-05	35	43	14	5	2	0	0	78	8	182

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	26	18	5	3	2	5	72	9	982
2019	CR-04	39	28	19	5	3	2	4	72	8	738
2019	CR-05	47	21	17	6	3	1	5	72	9	212

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	30	12	8	4	1	0	75	12	981
2019	CR-04	44	31	12	8	4	0	0	75	13	737
2019	CR-05	48	27	15	5	4	1	0	76	9	212
2018	CR	42	30	14	8	5	1	0	73	13	853
2018	CR-04	41	29	15	8	6	1	0	71	13	652
2018	CR-05	44	35	8	8	4	0	0	79	13	179
2017	CR	43	36	10	5	5	0	0	80	10	1000
2017	CR-04	43	36	10	5	5	0	0	80	10	786
2017	CR-05	45	36	10	5	4	0	0	81	9	206
2014	CR	40	34	11	7	6	0	1	75	13	1252
2014	CR-04	42	35	12	6	5	0	1	77	11	1018
2014	CR-05	33	34	9	11	11	0	1	68	23	223
2011	CR	38	36	11	9	5	1	1	75	15	1444
2011	CR-03	36	33	7	17	5	0	2	71	22	42
2011	CR-04	38	35	11	9	5	1	1	75	14	1115
2011	CR-05	35	40	8	9	8	1	0	75	17	278
2008	CR	41	34	11	8	6	1	0	75	14	1192
2008	CR-03	40	34	11	8	6	1	0	75	14	246
2008	CR-04	41	32	10	8	7	1	1	74	15	699
2008	CR-05	38	39	10	6	7	0	0	77	13	223

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	51	25	12	6	4	2	1	78	10	980
2019	CR-04	49	25	13	6	4	2	1	76	10	737
2019	CR-05	57	23	9	4	5	2	0	83	9	211
2018	CR	49	26	12	5	6	1	0	76	11	854
2018	CR-04	48	26	13	6	6	2	0	75	12	652
2018	CR-05	49	31	10	5	3	1	1	81	9	180
2017	CR	47	31	11	6	3	1	1	80	9	1000
2017	CR-04	46	31	11	6	3	1	1	79	9	786
2017	CR-05	50	31	9	5	3	1	1	83	8	206
2014	CR	44	30	11	8	5	1	1	75	13	1251
2014	CR-04	45	30	11	7	4	2	1	77	12	1017
2014	CR-05	38	31	11	11	7	1	1	70	19	223
2011	CR	44	31	12	6	5	2	1	77	11	1444
2011	CR-03	43	33	12	2	5	2	2	80	8	42
2011	CR-04	45	31	11	6	5	2	1	78	11	1115
2011	CR-05	41	30	15	6	6	2	0	72	13	278
2008	CR	42	33	11	6	5	3	0	77	11	1193
2008	CR-03	41	36	12	7	2	2	0	78	10	246
2008	CR-04	42	31	10	7	6	4	0	77	13	700
2008	CR-05	40	36	13	4	6	2	0	78	10	223

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	27	11	8	5	0	0	76	13	973
2019	CR-04	46	27	12	8	6	0	0	74	14	731
2019	CR-05	51	31	6	7	4	0	0	83	11	210
2018	CR	45	31	10	8	5	1	0	77	13	852
2018	CR-04	44	30	10	9	6	1	0	75	15	650
2018	CR-05	47	36	8	5	4	0	0	82	9	180
2017	CR	46	31	11	7	4	0	0	78	11	999
2017	CR-04	46	32	11	7	4	0	0	78	11	785
2017	CR-05	47	31	9	7	3	1	0	80	11	206
2014	CR	42	32	9	10	6	0	0	74	16	1252
2014	CR-04	43	32	9	9	5	0	0	76	15	1018
2014	CR-05	35	31	11	14	9	0	1	67	22	223
2011	CR	40	34	10	10	6	1	0	75	16	1445
2011	CR-03	43	31	12	7	7	0	0	74	14	42
2011	CR-04	41	34	9	9	6	1	0	75	16	1116
2011	CR-05	36	34	13	10	5	1	0	71	16	278
2008	CR	39	35	8	10	6	1	0	75	17	1190
2008	CR-03	42	35	8	10	5	1	0	77	15	245
2008	CR-04	38	34	8	11	7	1	1	73	18	699
2008	CR-05	37	39	7	8	8	1	0	77	16	222

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	84	8	3	1	1	0	3	95	1	972
2019	CR-04	83	9	4	0	1	0	3	95	1	733
2019	CR-05	87	6	3	1	0	0	2	96	1	207
2017	CR	83	11	2	1	1	0	3	97	2	999
2017	CR-04	82	11	2	1	1	0	3	96	2	785
2017	CR-05	85	10	0	0	0	0	3	99	1	206
2014	CR	83	10	3	0	2	0	2	95	2	1252
2014	CR-04	84	9	3	0	1	0	2	95	2	1018
2014	CR-05	81	10	2	0	2	0	5	96	2	223
2011	CR	82	9	3	0	1	0	4	95	2	1445
2011	CR-03	88	10	2	0	0	0	0	98	0	42
2011	CR-04	83	9	3	0	1	0	3	95	1	1116
2011	CR-05	76	11	5	1	2	0	5	92	3	278
2008	CR	85	5	1	1	1	1	6	97	2	1192
2008	CR-03	87	5	2	0	1	0	5	97	1	246
2008	CR-04	86	5	1	1	1	1	6	97	2	699
2008	CR-05	83	5	0	0	1	0	10	98	2	223

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	20	9	4	4	2	4	82	9	979
2019	CR-04	55	20	10	4	4	2	4	81	9	737
2019	CR-05	64	19	5	3	3	2	3	87	7	210
2017	CR	51	26	7	4	3	4	5	85	8	999
2017	CR-04	49	26	7	4	4	4	5	84	9	785
2017	CR-05	60	25	5	3	2	0	4	89	6	206
2014	CR	51	22	8	4	6	3	5	80	11	1252
2014	CR-04	51	23	8	4	6	3	5	81	11	1018
2014	CR-05	53	21	7	6	7	1	6	79	14	223
2011	CR	48	24	9	7	6	3	3	77	13	1444
2011	CR-03	45	21	12	7	2	0	12	76	11	42
2011	CR-04	47	24	10	6	6	4	3	76	13	1115
2011	CR-05	48	27	6	8	6	2	3	78	15	278

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	21	9	4	4	1	84	7	979
2019	CR-04	60	22	9	4	4	1	84	7	738
2019	CR-05	67	18	7	3	4	1	86	7	209
2018	CR	56	26	8	5	5	1	82	9	850
2018	CR-04	54	27	9	5	5	1	81	10	648
2018	CR-05	61	26	7	3	4	0	87	7	180
2017	CR	56	27	9	4	3	1	84	7	1000
2017	CR-04	55	26	10	4	3	1	83	7	786
2017	CR-05	59	29	6	3	2	1	88	5	206

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	24	11	6	3	0	81	9	980
2019	CR-04	56	24	11	6	3	0	80	9	737
2019	CR-05	59	25	9	4	3	0	84	8	211
2018	CR	52	26	10	6	6	0	78	12	854
2018	CR-04	50	25	11	7	6	0	76	13	651
2018	CR-05	54	30	9	3	4	0	83	7	181
2017	CR	56	25	10	6	4	0	81	9	995
2017	CR-04	55	26	10	5	4	0	81	9	781
2017	CR-05	61	22	7	7	3	0	83	11	206
2014	CR	52	26	10	7	5	0	78	11	1248
2014	CR-04	54	26	9	6	4	0	81	10	1015
2014	CR-05	42	26	15	8	8	1	69	16	222

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	31	17	8	7	4	0	67	15	981
2019	CR-04	31	31	19	7	7	5	0	65	15	738
2019	CR-05	41	33	9	9	4	2	1	76	14	211
2018	CR	29	35	15	9	9	3	0	66	19	851
2018	CR-04	26	34	16	10	11	3	0	62	21	649
2018	CR-05	35	36	14	6	3	7	1	76	9	179
2017	CR	27	33	17	10	9	5	0	63	20	1000
2017	CR-04	26	32	17	11	9	4	0	61	21	786
2017	CR-05	29	35	17	8	6	6	0	68	15	206
2014	CR	26	34	16	11	8	4	0	63	20	1251
2014	CR-04	27	34	17	11	8	4	0	64	19	1018
2014	CR-05	26	34	15	12	8	5	0	63	21	222
2011	CR	23	35	18	11	8	5	1	61	20	1445
2011	CR-03	26	36	12	7	10	7	2	68	18	42
2011	CR-04	23	34	18	11	8	5	1	60	20	1116
2011	CR-05	19	38	20	9	8	5	1	61	18	278

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	30	17	10	8	2	0	64	19	981
2019	CR-04	30	30	18	11	8	2	0	61	20	738
2019	CR-05	42	32	11	8	6	0	1	75	13	211
2018	CR	27	32	18	12	10	2	0	60	23	851
2018	CR-04	25	31	17	14	12	2	0	57	26	648
2018	CR-05	32	34	21	7	5	2	0	67	12	180
2017	CR	26	31	19	11	11	2	0	58	22	1000
2017	CR-04	25	30	19	12	11	3	0	56	24	786
2017	CR-05	32	33	20	6	8	1	0	66	14	206
2014	CR	23	31	18	15	11	2	0	55	26	1251
2014	CR-04	24	31	17	16	10	2	0	56	26	1018
2014	CR-05	21	34	22	10	12	1	0	56	22	222
2011	CR	26	35	17	11	9	2	0	62	20	1444
2011	CR-03	27	29	17	5	17	5	0	59	23	41
2011	CR-04	26	35	17	12	9	2	0	62	21	1116
2011	CR-05	24	36	19	12	7	2	0	61	19	278
2008	CR	25	36	17	11	8	3	0	63	19	1188
2008	CR-03	26	40	13	8	8	4	1	69	17	244
2008	CR-04	26	34	17	12	7	3	0	62	20	698
2008	CR-05	19	40	18	9	11	2	0	61	21	223

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	25	30	21	12	8	4	1	58	20	971
2019	CR-04	24	29	22	13	8	4	0	55	21	731
2019	CR-05	30	35	15	7	7	5	1	69	15	209
2018	CR	21	30	21	13	10	5	0	53	25	847
2018	CR-04	19	29	21	15	12	5	0	50	28	644
2018	CR-05	25	31	24	9	6	5	0	59	16	180
2017	CR	20	31	20	14	10	6	0	54	25	997
2017	CR-04	19	30	20	14	10	6	0	52	26	784
2017	CR-05	23	35	18	12	9	4	0	60	21	205
2014	CR	20	28	19	17	12	4	0	50	31	1252
2014	CR-04	20	29	18	17	12	4	0	51	30	1019
2014	CR-05	19	25	22	16	13	4	1	46	31	221
2011	CR	17	34	21	16	7	5	1	54	24	1445
2011	CR-03	12	29	26	14	14	5	0	43	30	42
2011	CR-04	18	34	20	16	7	5	1	55	24	1116
2011	CR-05	13	37	22	16	7	5	0	53	24	278
2008	CR	13	37	18	17	8	7	0	54	27	1191
2008	CR-03	15	35	19	13	8	10	0	56	23	246
2008	CR-04	14	38	15	19	7	6	0	55	28	699
2008	CR-05	10	36	23	15	11	5	0	48	27	223

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	32	18	14	12	1	56	26	977
2019	CR-04	23	30	18	15	13	1	54	28	735
2019	CR-05	26	39	16	8	8	2	67	17	210
2018	CR	19	31	19	15	14	2	51	30	848
2018	CR-04	18	29	18	17	16	2	48	34	647
2018	CR-05	21	38	20	12	8	1	60	20	178
2017	CR	19	32	16	16	15	3	52	31	999
2017	CR-04	19	32	15	16	15	3	52	32	786
2017	CR-05	21	31	18	15	13	2	54	28	205
2014	CR	18	30	16	17	16	2	49	34	1252
2014	CR-04	19	31	16	17	16	2	51	33	1019
2014	CR-05	15	30	19	18	16	1	46	35	221
2011	CR	16	36	16	18	11	2	54	30	1443
2011	CR-03	19	36	7	19	17	2	56	37	42
2011	CR-04	17	36	16	17	11	2	54	29	1115
2011	CR-05	14	36	17	19	12	1	51	32	277
2008	CR	15	41	12	20	10	3	57	30	1189
2008	CR-03	20	38	13	16	9	4	60	27	246
2008	CR-04	14	41	11	21	10	3	57	32	697
2008	CR-05	11	46	14	18	10	1	57	29	223

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	13	9	6	8	22	7	66	21	983
2019	CR-04	32	11	10	6	10	24	6	62	23	740
2019	CR-05	47	18	5	6	4	14	7	81	13	211

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	41	16	6	3	2	74	9	976
2019	CR-04	29	41	18	7	3	2	72	10	734
2019	CR-05	38	42	12	4	3	0	81	7	210
2018	CR	26	42	18	8	5	1	69	13	851
2018	CR-04	25	41	18	9	6	1	67	15	650
2018	CR-05	28	46	19	5	2	1	74	7	178
2017	CR	27	41	16	8	5	2	69	14	999
2017	CR-04	27	41	16	9	5	2	69	14	785
2017	CR-05	28	41	16	7	5	3	71	13	206
2014	CR	27	36	19	11	6	2	63	17	1252
2014	CR-04	28	36	18	10	6	1	65	17	1019
2014	CR-05	22	36	22	12	7	2	59	19	221
2011	CR	28	44	15	7	3	2	74	11	1445
2011	CR-03	31	40	14	7	5	2	73	12	42
2011	CR-04	28	44	16	7	3	2	74	10	1117
2011	CR-05	27	45	14	7	5	2	73	13	277

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	35	19	16	8	2	56	25	981
2019	CR-04	19	33	19	18	9	2	54	27	737
2019	CR-05	23	39	20	10	5	3	64	16	212

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	37	11	7	5	2	1	76	12	982
2019	CR-04	35	38	12	8	4	1	0	75	12	738
2019	CR-05	45	31	8	5	6	4	1	81	11	212
2018	CR	34	39	12	8	6	1	1	74	14	853
2018	CR-04	33	37	13	8	7	1	1	71	15	650
2018	CR-05	34	45	9	9	3	0	0	79	12	180
2017	CR	35	39	10	7	5	2	1	77	13	995
2017	CR-04	35	39	11	7	5	2	1	76	13	781
2017	CR-05	37	39	8	7	4	3	0	80	12	206
2014	CR	37	36	12	8	3	3	0	76	12	1252
2014	CR-04	38	35	12	7	3	3	1	76	11	1019
2014	CR-05	32	39	11	11	3	4	0	74	15	221
2011	CR	34	39	11	8	5	3	1	76	13	1443
2011	CR-03	36	24	10	14	2	12	2	69	19	42
2011	CR-04	36	38	11	7	5	3	1	77	12	1116
2011	CR-05	26	47	9	9	5	3	1	76	15	276
2008	CR	32	38	10	9	6	5	1	74	16	1191
2008	CR-03	31	41	8	9	7	4	1	76	16	246
2008	CR-04	33	36	10	8	7	4	1	74	16	699
2008	CR-05	26	40	13	9	3	7	1	72	14	223

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	38	15	6	5	2	73	11	977
2019	CR-04	32	38	17	6	5	2	71	11	733
2019	CR-05	42	38	10	3	6	1	81	9	212
2018	CR	31	37	18	7	6	1	68	13	849
2018	CR-04	29	37	18	8	7	1	67	15	647
2018	CR-05	34	40	20	4	3	1	74	7	179

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	28	18	11	13	7	1	53	27	977
2019	CR-04	21	26	18	13	14	7	1	52	29	733
2019	CR-05	21	33	20	7	11	5	2	59	19	212
2018	CR	19	28	20	12	14	6	1	50	29	850
2018	CR-04	19	27	18	13	16	5	1	49	32	648
2018	CR-05	15	31	27	10	8	6	3	50	20	179
2017	CR	20	28	16	13	13	7	2	53	29	998
2017	CR-04	20	29	16	14	14	6	2	53	30	784
2017	CR-05	20	27	18	11	10	12	3	54	24	206
2014	CR	14	29	16	17	17	6	2	46	36	1251
2014	CR-04	14	29	16	17	16	6	2	47	36	1017
2014	CR-05	15	28	17	13	21	6	0	46	36	222
2011	CR	14	28	17	15	13	10	3	48	33	1443
2011	CR-03	19	26	14	10	10	10	12	58	24	42
2011	CR-04	14	27	17	15	13	11	2	48	33	1114
2011	CR-05	13	30	15	17	14	7	3	48	35	278

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	30	18	11	10	3	0	60	22	981
2019	CR-04	26	29	19	13	9	3	0	57	23	738
2019	CR-05	33	34	13	6	12	2	0	68	18	211
2018	CR	24	31	19	13	11	2	0	56	24	850
2018	CR-04	22	31	19	13	12	3	0	55	26	649
2018	CR-05	26	30	20	12	10	1	0	57	22	178
2017	CR	24	33	16	13	9	4	1	59	23	996
2017	CR-04	23	34	16	13	9	4	1	60	23	784
2017	CR-05	27	28	17	13	9	4	1	59	24	204
2014	CR	20	29	18	15	14	3	1	50	30	1250
2014	CR-04	20	29	18	15	14	4	0	51	30	1017
2014	CR-05	20	27	19	16	15	3	1	49	32	221
2011	CR	23	32	17	13	10	3	1	58	24	1440
2011	CR-03	14	33	31	5	7	2	7	53	13	42
2011	CR-04	24	33	17	12	10	4	1	59	23	1112
2011	CR-05	23	29	14	17	13	3	1	54	31	277
2008	CR	20	36	17	15	8	4	0	58	25	1190
2008	CR-03	22	36	15	15	6	6	0	61	22	246
2008	CR-04	21	34	16	15	9	3	1	58	25	697
2008	CR-05	14	39	20	14	11	1	0	54	25	223

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	24	18	13	15	3	2	51	30	980
2019	CR-04	22	24	18	15	16	4	2	49	33	736
2019	CR-05	28	25	19	11	13	2	2	55	25	212
2018	CR	20	28	20	14	15	2	1	49	30	850
2018	CR-04	19	28	20	13	16	2	1	49	30	648
2018	CR-05	21	26	17	18	12	2	3	50	32	179
2017	CR	19	27	18	16	14	3	4	49	32	994
2017	CR-04	18	27	19	15	14	3	4	48	32	783
2017	CR-05	25	25	16	17	12	1	4	53	31	203
2014	CR	14	24	16	18	21	3	4	40	42	1251
2014	CR-04	14	24	16	18	20	4	4	41	42	1018
2014	CR-05	12	24	17	17	25	0	5	38	44	221
2011	CR	17	30	16	14	17	3	3	50	33	1441
2011	CR-03	12	29	21	10	17	2	10	46	30	42
2011	CR-04	18	31	16	13	17	3	3	52	31	1113
2011	CR-05	16	27	13	21	18	3	3	45	41	277
2008	CR	17	35	14	14	15	3	3	55	31	1192
2008	CR-03	21	36	10	11	16	4	2	61	29	246
2008	CR-04	18	34	13	15	14	3	3	56	31	699
2008	CR-05	11	35	18	15	17	1	3	47	33	223

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	23	10	3	2	1	5	84	6	978
2019	CR-04	55	23	11	3	3	1	4	83	6	734
2019	CR-05	60	21	8	3	0	0	7	87	4	212

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	55	6	7	4	4	4	20	80	11	979
2019	CR-04	56	6	7	5	4	4	19	80	11	735
2019	CR-05	53	8	6	4	4	3	22	82	10	212

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	21	15	8	5	3	5	70	14	979
2019	CR-04	43	21	15	8	5	3	4	69	14	736
2019	CR-05	47	20	13	5	5	2	7	74	12	211

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	20	14	9	6	4	6	68	16	973
2019	CR-04	41	20	15	9	6	4	5	67	16	732
2019	CR-05	45	21	10	8	6	3	7	73	16	209

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	18	18	12	9	5	5	57	23	976
2019	CR-04	33	18	18	13	9	5	4	56	24	735
2019	CR-05	36	16	18	11	8	4	6	59	21	209

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	20	11	6	3	4	7	77	10	978
2019	CR-04	50	20	11	5	3	3	7	79	9	735
2019	CR-05	45	19	12	8	4	5	6	73	13	211

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	12	5	3	2	4	6	89	6	975
2019	CR-04	68	13	5	3	2	3	6	88	6	731
2019	CR-05	74	9	2	1	3	5	6	93	5	212

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	9	4	3	1	3	11	91	5	977
2019	CR-04	68	10	5	3	1	3	10	89	5	736
2019	CR-05	74	7	1	1	1	3	12	97	2	210

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	42	20	9	4	3	1	66	13	983
2019	CR-04	20	43	21	8	4	3	1	66	12	739
2019	CR-05	29	35	17	11	2	3	1	67	14	212
2018	CR	21	34	24	11	7	2	0	57	18	852
2018	CR-04	20	34	25	11	8	2	0	55	20	651
2018	CR-05	24	38	23	10	3	2	0	63	13	178
2017	CR	20	38	19	10	6	6	1	62	17	998
2017	CR-04	20	39	19	11	6	5	1	63	17	785
2017	CR-05	22	35	21	9	5	6	1	61	16	205

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	37	13	7	3	2	0	77	9	976
2019	CR-04	38	37	13	7	3	2	0	77	10	733
2019	CR-05	46	34	11	6	2	0	0	81	8	211
2018	CR	39	39	13	5	3	1	0	79	8	848
2018	CR-04	38	37	15	6	3	1	0	76	9	645
2018	CR-05	43	44	8	3	1	2	0	88	3	180
2017	CR	38	41	11	4	3	2	0	81	7	995
2017	CR-04	38	40	12	5	3	2	0	80	7	782
2017	CR-05	39	48	7	2	3	2	0	88	5	205
2014	CR	38	37	14	5	3	2	0	77	9	1252
2014	CR-04	39	37	14	5	3	2	0	78	8	1018
2014	CR-05	34	38	14	8	4	1	1	73	13	222
2011	CR	32	39	16	7	4	3	0	73	11	1444
2011	CR-03	38	31	12	5	10	5	0	73	15	42
2011	CR-04	33	39	15	7	3	3	0	74	11	1115
2011	CR-05	28	41	19	5	4	3	0	70	10	278

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	35	15	3	2	2	1	80	5	976
2019	CR-04	40	36	15	4	2	2	0	78	6	734
2019	CR-05	55	27	12	1	2	1	1	84	4	210
2018	CR	41	35	16	3	2	2	0	78	5	854
2018	CR-04	39	36	17	3	3	2	0	77	6	650
2018	CR-05	46	33	15	3	2	2	0	80	5	181
2017	CR	37	37	16	4	2	3	1	76	7	997
2017	CR-04	36	37	16	5	3	3	1	76	8	784
2017	CR-05	38	38	17	2	2	3	0	78	5	205
2014	CR	42	34	13	3	3	3	1	79	7	1250
2014	CR-04	42	34	14	3	3	3	1	79	7	1016
2014	CR-05	40	36	13	4	3	2	1	79	8	222

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	34	8	6	2	0	0	84	8	979
2019	CR-04	47	36	7	7	2	0	0	84	9	735
2019	CR-05	58	28	8	5	1	0	0	86	6	212
2018	CR	45	35	11	6	3	0	0	80	9	848
2018	CR-04	42	36	11	7	4	0	0	78	11	646
2018	CR-05	53	35	8	3	1	0	0	88	4	179
2017	CR	43	40	9	5	3	0	0	83	8	997
2017	CR-04	41	40	10	5	3	0	0	81	9	784
2017	CR-05	48	40	7	2	3	0	0	88	5	205
2014	CR	41	36	11	7	4	0	0	78	11	1251
2014	CR-04	43	36	11	6	4	0	0	79	10	1017
2014	CR-05	38	37	12	9	4	0	1	75	13	222
2011	CR	40	41	9	5	4	0	0	81	9	1441
2011	CR-03	36	36	12	7	10	0	0	71	17	42
2011	CR-04	40	41	9	5	4	0	0	82	9	1112
2011	CR-05	36	43	10	6	4	0	0	80	10	278
2008	CR	35	46	9	7	3	0	0	81	10	1186
2008	CR-03	36	45	10	5	4	0	0	81	9	246
2008	CR-04	37	43	8	7	3	1	0	81	10	695
2008	CR-05	29	54	8	6	3	0	0	83	9	222

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	31	16	9	6	0	70	15	977
2019	CR-04	37	31	16	9	6	0	68	15	734
2019	CR-05	46	27	14	7	5	0	75	11	211
2018	CR	35	28	20	9	8	0	63	17	854
2018	CR-04	32	30	19	9	8	0	63	18	650
2018	CR-05	41	23	22	9	6	0	64	15	181
2017	CR	33	34	16	9	7	0	67	17	997
2017	CR-04	32	34	17	10	8	0	66	18	784
2017	CR-05	36	34	15	9	5	0	71	14	205
2014	CR	27	33	18	12	9	1	61	21	1252
2014	CR-04	28	33	17	12	9	1	61	21	1017
2014	CR-05	26	33	19	13	8	1	60	21	223
2011	CR	31	37	17	8	7	1	68	15	1441
2011	CR-03	31	31	14	12	12	0	62	24	42
2011	CR-04	32	37	17	8	6	0	69	14	1114
2011	CR-05	29	36	18	9	7	1	66	16	276

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	32	15	7	5	0	72	13	978
2019	CR-04	38	33	16	8	5	0	71	13	734
2019	CR-05	45	31	12	6	5	1	77	11	212
2018	CR	34	32	19	10	6	0	66	16	847
2018	CR-04	32	32	19	10	7	0	64	16	644
2018	CR-05	38	29	18	10	3	1	68	14	181
2017	CR	34	36	16	10	4	0	70	14	995
2017	CR-04	33	37	16	10	5	0	69	14	783
2017	CR-05	40	32	14	10	4	0	72	14	204
2014	CR	28	35	17	11	8	0	63	20	1254
2014	CR-04	28	36	16	11	8	0	64	19	1019
2014	CR-05	27	32	21	11	9	0	59	20	223
2011	CR	32	39	14	9	5	1	72	14	1443
2011	CR-03	31	31	12	14	12	0	62	26	42
2011	CR-04	33	39	14	9	5	0	73	13	1115
2011	CR-05	29	38	16	9	6	1	68	16	277
2008	CR	29	45	11	10	5	0	74	15	1191
2008	CR-03	33	40	11	11	5	0	73	16	246
2008	CR-04	30	44	11	9	5	0	75	15	699
2008	CR-05	25	51	11	10	3	0	76	14	223

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	25	18	9	7	3	1	64	17	982
2019	CR-04	37	25	18	10	6	3	1	65	16	739
2019	CR-05	36	23	17	8	10	6	1	63	19	211
2018	CR	31	27	18	10	10	3	0	60	21	850
2018	CR-04	31	26	18	11	11	3	0	59	22	648
2018	CR-05	32	29	18	8	10	2	1	63	18	179
2017	CR	34	27	19	9	6	5	0	64	15	998
2017	CR-04	32	28	21	8	6	5	0	63	15	785
2017	CR-05	38	27	15	10	6	4	0	68	17	205
2014	CR	29	27	17	10	11	5	1	60	22	1254
2014	CR-04	30	27	17	11	10	4	1	61	22	1019
2014	CR-05	26	25	19	6	15	8	0	56	23	223
2011	CR	32	28	15	10	9	5	1	64	20	1442
2011	CR-03	29	21	19	10	21	0	0	50	31	42
2011	CR-04	33	28	15	11	8	5	1	65	20	1114
2011	CR-05	30	31	15	8	10	5	0	65	20	277
2008	CR	28	32	15	11	8	6	1	64	20	1189
2008	CR-03	31	24	16	12	8	8	0	60	22	245
2008	CR-04	28	33	13	11	8	6	1	66	20	699
2008	CR-05	23	35	20	9	8	5	0	61	18	223

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	24	37	39	984
2019	CR-04	23	38	39	740
2019	CR-05	27	35	38	212
2018	CR	23	37	40	858
2018	CR-04	22	36	41	654
2018	CR-05	29	37	34	181
2017	CR	23	42	35	997
2017	CR-04	22	41	37	783
2017	CR-05	26	44	30	206
2014	CR	26	40	34	1253
2014	CR-04	25	41	34	1019
2014	CR-05	30	34	35	222
2011	CR	33	36	31	1445
2011	CR-03	38	36	26	42
2011	CR-04	33	37	31	1116
2011	CR-05	33	33	33	278

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	14	43	20	4	16	3	237
2019	CR-04	12	46	18	3	18	3	169
2018	CR	16	39	24	1	14	5	201
2018	CR-04	16	39	21	1	17	5	146
2017	CR	23	33	20	1	17	6	227
2017	CR-04	22	30	20	2	19	6	170
2017	CR-05	24	42	19	0	9	5	54
2014	CR	19	36	23	8	9999	15	327
2014	CR-04	20	35	22	6	9999	16	256
2014	CR-05	10	39	26	13	9999	12	68
2011	CR	15	47	22	3	9999	13	475
2011	CR-03	25	31	38	0	9999	6	16
2011	CR-04	13	48	22	3	9999	14	364
2011	CR-05	22	45	20	3	9999	11	92

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	26	49	11	7	3	1	2	77	11	976
2019	CR-04	24	50	12	7	3	1	2	76	11	733
2019	CR-05	34	47	7	7	3	0	1	83	10	211

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	29	10	2	1	6	2	85	4	973
2019	CR-04	47	31	11	2	2	5	2	84	4	730
2019	CR-05	57	25	8	2	0	6	1	88	3	211

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	978
2019	CR-04	17	83	734
2019	CR-05	13	87	212
2018	CR	20	80	849
2018	CR-04	23	77	647
2018	CR-05	10	90	179

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	59	41	157
2019	CR-04	59	41	125
2019	CR-05	59	41	27
2018	CR	64	36	170
2018	CR-04	65	35	148
2018	CR-05	50	50	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	52	48	157
2019	CR-04	51	49	125
2019	CR-05	52	48	27
2018	CR	62	38	170
2018	CR-04	62	38	148
2018	CR-05	56	44	18

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	4	96	157

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	4	96	157
2018	CR	5	95	170
2018	CR-04	5	95	148

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	157
2018	CR	7	93	170
2018	CR-04	8	92	148
2018	CR-05	0	100	18

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	3	97	157
2019	CR-04	4	96	125
2019	CR-05	0	100	27
2018	CR	4	96	170
2018	CR-04	3	97	148

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	33	67	153
2019	CR-04	32	68	122
2019	CR-05	35	65	26
2018	CR	32	68	170
2018	CR-04	29	71	148
2018	CR-05	56	44	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	62	153
2019	CR-04	37	63	122
2019	CR-05	42	58	26
2018	CR	34	66	170
2018	CR-04	33	67	148
2018	CR-05	39	61	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	48	52	153
2019	CR-04	51	49	122
2019	CR-05	38	62	26
2018	CR	56	44	170
2018	CR-04	57	43	148
2018	CR-05	50	50	18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	153
2019	CR-04	31	69	122
2019	CR-05	35	65	26
2018	CR	36	64	170
2018	CR-04	35	65	148
2018	CR-05	39	61	18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	153
2019	CR-04	23	77	122
2019	CR-05	23	77	26
2018	CR	36	64	170
2018	CR-04	34	66	148
2018	CR-05	44	56	18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	53	47	153
2019	CR-04	53	47	122
2019	CR-05	58	42	26
2018	CR	53	47	170
2018	CR-04	54	46	148
2018	CR-05	56	44	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	153
2019	CR-04	26	74	122
2019	CR-05	46	54	26
2018	CR	32	68	170
2018	CR-04	32	68	148

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CR	100	153
2019	CR-04	100	122
2019	CR-05	100	26

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	153
2018	CR	4	96	170
2018	CR-04	4	96	148

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	153
2018	CR	10	90	170
2018	CR-04	8	92	148
2018	CR-05	28	72	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	49	51	153
2019	CR-04	50	50	122
2019	CR-05	50	50	26
2018	CR	47	53	170
2018	CR-04	49	51	148
2018	CR-05	28	72	18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	27	73	153
2019	CR-04	28	72	122
2019	CR-05	23	77	26
2018	CR	28	72	170
2018	CR-04	28	72	148

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	153
2019	CR-04	16	84	122
2019	CR-05	31	69	26
2018	CR	18	82	170
2018	CR-04	19	81	148

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	152
2019	CR-04	54	46	121
2019	CR-05	62	38	26
2018	CR	51	49	169
2018	CR-04	52	48	147
2018	CR-05	39	61	18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	25	75	152
2019	CR-04	26	74	121
2019	CR-05	19	81	26
2018	CR	21	79	169
2018	CR-04	19	81	147
2018	CR-05	33	67	18

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	3	97	152
2018	CR	6	94	169
2018	CR-04	7	93	147
2018	CR-05	0	100	18

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	152
2019	CR-04	29	71	121
2019	CR-05	31	69	26
2018	CR	27	73	169
2018	CR-04	27	73	147
2018	CR-05	28	72	18

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	152
2018	CR	10	90	169
2018	CR-04	11	89	147

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	5	95	152
2019	CR-04	7	93	121
2019	CR-05	0	100	26
2018	CR	6	94	169
2018	CR-04	5	95	147

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	88	152
2018	CR	12	88	169
2018	CR-04	12	88	147

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	152
2018	CR	14	86	169
2018	CR-04	13	87	147

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	152
2019	CR-04	21	79	121
2019	CR-05	19	81	26
2018	CR	24	76	169
2018	CR-04	25	75	147

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	144
2018	CR	9	91	160
2018	CR-04	10	90	140
2018	CR-05	0	100	16

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	144
2019	CR-04	22	78	113
2019	CR-05	23	77	26
2018	CR	19	81	160
2018	CR-04	19	81	140

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	144
2018	CR	6	94	160
2018	CR-04	6	94	140

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	144
2018	CR	9	91	160
2018	CR-04	9	91	140

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	144
2018	CR	10	90	160
2018	CR-04	11	89	140
2018	CR-05	0	100	16

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	144
2018	CR	13	88	160
2018	CR-04	11	89	140

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	144
2019	CR-04	9	91	113
2019	CR-05	19	81	26
2018	CR	14	86	160
2018	CR-04	14	86	140

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	88	144
2018	CR	9	91	160
2018	CR-04	9	91	140

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	144
2018	CR	17	83	160
2018	CR-04	14	86	140
2018	CR-05	50	50	16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	26	74	144
2019	CR-04	28	72	113
2019	CR-05	19	81	26
2018	CR	28	73	160
2018	CR-04	28	72	140

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	6	94	144
2018	CR	11	89	160
2018	CR-04	10	90	140

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	49	51	144
2019	CR-04	50	50	113
2019	CR-05	38	62	26
2018	CR	51	49	160
2018	CR-04	51	49	140
2018	CR-05	44	56	16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	CR	100	144
2019	CR-04	100	113
2019	CR-05	100	26

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	58	42	144
2019	CR-04	61	39	113
2019	CR-05	50	50	26
2018	CR	56	44	160
2018	CR-04	58	42	140
2018	CR-05	44	56	16

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	144
2018	CR	10	90	160
2018	CR-04	11	89	140

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	975
2019	CR-04	21	79	734
2019	CR-05	16	84	210

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	19	21	9	7	17	8	51	22	983
2019	CR-04	19	19	21	9	8	16	8	50	22	740
2019	CR-05	21	19	20	9	4	18	9	55	17	211
2018	CR	17	21	25	9	11	14	3	46	23	854
2018	CR-04	16	22	24	10	12	13	3	45	26	650
2018	CR-05	20	18	30	4	5	19	3	50	12	182
2017	CR	15	22	22	7	9	17	8	49	22	997
2017	CR-04	15	22	22	8	11	15	8	48	24	784
2017	CR-05	16	21	22	3	5	25	8	54	12	205
2014	CR	15	21	21	8	12	18	5	47	25	1251
2014	CR-04	15	21	20	8	12	18	6	47	26	1017
2014	CR-05	16	20	26	5	10	20	4	47	19	222

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	31	15	8	5	5	2	70	14	977
2019	CR-04	32	31	15	9	6	5	2	69	15	735
2019	CR-05	41	32	14	4	3	4	2	77	8	212
2018	CR	29	32	19	9	7	3	0	64	16	851
2018	CR-04	28	32	19	9	9	3	0	62	19	647
2018	CR-05	32	34	22	5	3	4	0	69	9	182
2017	CR	26	35	17	8	7	7	1	66	16	998
2017	CR-04	25	34	17	9	7	7	1	65	17	785
2017	CR-05	29	36	17	5	4	7	2	72	10	205
2014	CR	25	29	19	9	9	8	1	59	20	1250
2014	CR-04	25	29	18	10	9	8	1	59	20	1016
2014	CR-05	25	31	20	7	9	7	1	61	17	222
2011	CR	30	39	15	7	5	4	0	72	13	1438
2011	CR-03	31	43	10	5	7	5	0	78	13	42
2011	CR-04	30	38	15	8	4	4	1	71	13	1112
2011	CR-05	28	42	14	7	7	3	0	72	14	275

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	981
2019	CR-04	7	93	738
2019	CR-05	8	92	211
2018	CR	6	94	853
2018	CR-04	7	93	650
2018	CR-05	4	96	180

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	43	57	72
2019	CR-04	40	60	52
2019	CR-05	56	44	16
2018	CR	51	49	51

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	72	28	72
2019	CR-04	79	21	52
2019	CR-05	56	44	16
2018	CR	73	27	51

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	72

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	18	82	72
2019	CR-04	15	85	52
2019	CR-05	31	69	16
2018	CR	14	86	51

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	72
2019	CR-04	10	90	52
2019	CR-05	0	100	16
2018	CR	0	100	51

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	67
2018	CR	12	88	51

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	67

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2019	CR	100	67
2019	CR-04	100	47
2019	CR-05	100	16

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	67
2019	CR-04	30	70	47
2019	CR-05	38	63	16
2018	CR	20	80	51

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	22	78	67
2018	CR	18	82	51

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	67

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	67
2018	CR	18	82	51

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	67
2018	CR	22	78	51

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CR	100	67
2019	CR-04	100	47
2019	CR-05	100	16
2018	CR	100	51

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	67
2019	CR-04	21	79	47
2019	CR-05	38	63	16
2018	CR	27	73	51

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	65
2018	CR	31	69	51

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	65
2018	CR	20	80	51

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	65

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	23	77	65
2018	CR	16	84	51

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	65
2018	CR	12	88	51

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	45	55	65
2019	CR-04	43	57	47
2019	CR-05	53	47	15
2018	CR	43	57	51

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	10	90	970
2019	CR-04	10	90	732
2019	CR-05	11	89	209

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	21	20	25	4	3	20	8	56	10	977
2019	CR-04	20	20	26	5	3	18	8	54	11	735
2019	CR-05	23	20	20	3	2	24	7	63	8	210
2018	CR	20	23	28	5	4	18	4	54	11	851
2018	CR-04	19	24	28	5	5	16	4	53	13	651
2018	CR-05	20	21	28	4	1	23	3	56	6	177
2017	CR	18	22	25	3	3	22	7	56	9	995
2017	CR-04	17	23	25	3	4	21	7	56	9	782
2017	CR-05	19	20	24	2	2	28	5	57	7	205
2014	CR	16	18	26	5	4	24	6	50	13	1252
2014	CR-04	16	19	26	5	4	23	6	50	13	1018
2014	CR-05	17	15	24	5	3	27	8	50	12	222

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	31	18	4	3	8	2	73	7	978
2019	CR-04	34	30	19	4	2	8	2	71	7	735
2019	CR-05	43	32	13	2	2	6	1	81	5	211
2018	CR	31	31	22	6	3	6	1	67	9	849
2018	CR-04	30	32	22	6	4	5	1	66	11	649
2018	CR-05	34	30	26	3	0	7	1	69	3	177
2017	CR	31	31	20	3	3	10	2	71	7	994
2017	CR-04	31	31	20	3	3	10	2	70	7	782
2017	CR-05	32	33	20	1	3	10	1	73	5	204
2014	CR	28	29	21	7	4	11	1	65	12	1252
2014	CR-04	28	28	21	6	4	11	1	64	12	1018
2014	CR-05	27	32	18	6	4	12	0	68	12	222
2011	CR	34	40	13	5	2	5	0	79	7	1444
2011	CR-03	24	38	14	12	7	5	0	65	20	42
2011	CR-04	35	41	13	5	2	5	1	79	7	1115
2011	CR-05	34	40	14	3	4	5	0	78	8	278

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	17	23	21	15	22	0	1	41	38	978
2019	CR-04	16	24	22	14	23	0	1	41	37	736
2019	CR-05	21	20	18	20	20	0	1	42	40	210
2018	CR	17	19	22	18	22	0	2	37	41	857
2018	CR-04	16	20	22	17	22	0	3	38	40	652
2018	CR-05	16	17	22	20	25	0	0	34	45	182
2017	CR	16	19	21	16	26	1	2	35	43	995
2017	CR-04	15	19	20	16	27	1	2	35	44	783
2017	CR-05	18	16	25	16	23	0	2	35	39	204

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	31	23	12	10	1	55	22	981
2019	CR-04	24	30	23	12	10	0	54	22	739
2019	CR-05	24	32	25	11	8	0	56	19	211
2018	CR	20	26	27	15	11	1	47	26	855
2018	CR-04	20	26	26	15	12	1	46	27	650
2018	CR-05	20	28	29	18	5	0	48	23	182
2017	CR	20	28	26	15	10	1	49	24	997
2017	CR-04	19	29	26	14	10	1	49	25	785
2017	CR-05	22	27	27	15	9	1	49	24	204

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	35	16	8	4	0	1	71	12	979
2019	CR-04	35	34	17	8	4	0	1	70	13	736
2019	CR-05	36	39	11	7	4	1	2	77	11	212
2018	CR	31	31	21	9	5	0	1	64	15	852
2018	CR-04	31	30	23	9	6	0	2	62	15	649
2018	CR-05	33	34	18	12	3	1	0	67	15	180
2017	CR	31	31	21	8	5	1	2	64	14	993
2017	CR-04	31	32	22	8	5	1	2	64	13	780
2017	CR-05	34	28	19	9	6	1	3	64	16	205

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	24	25	19	14	15	0	2	50	30	980
2019	CR-04	23	25	20	15	16	0	2	49	31	738
2019	CR-05	29	26	18	14	12	0	1	56	27	210
2018	CR	24	22	18	17	17	0	1	47	35	853
2018	CR-04	23	21	19	17	19	0	1	44	37	648
2018	CR-05	26	27	15	17	12	1	1	55	30	182
2017	CR	22	23	23	16	14	1	2	46	30	996
2017	CR-04	21	23	23	17	14	1	2	45	31	783
2017	CR-05	26	23	23	12	13	0	3	50	26	205

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	13	7	3	1	1	11	88	4	979
2019	CR-04	63	14	7	3	1	1	11	87	4	735
2019	CR-05	70	12	6	2	1	1	7	90	4	212
2018	CR	60	15	8	3	2	0	12	86	5	854
2018	CR-04	59	16	8	3	2	0	13	86	5	650
2018	CR-05	61	13	7	5	2	1	11	84	8	181
2017	CR	52	16	7	2	2	1	20	86	5	993
2017	CR-04	54	14	7	2	2	1	21	86	5	781
2017	CR-05	46	21	8	3	2	0	20	84	6	204

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	30	16	6	5	0	1	73	11	981
2019	CR-04	41	30	15	7	5	0	1	72	12	738
2019	CR-05	47	27	17	4	4	0	0	74	9	212
2018	CR	38	25	18	10	5	0	2	66	15	852
2018	CR-04	35	27	19	10	6	1	2	64	16	650
2018	CR-05	47	21	16	9	5	0	2	70	14	179
2017	CR	35	32	20	7	4	0	2	68	12	994
2017	CR-04	35	32	20	6	5	0	2	68	12	781
2017	CR-05	36	31	20	10	2	0	2	68	12	205

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	33	17	5	3	1	2	74	8	978
2019	CR-04	38	33	18	4	3	1	2	74	8	735
2019	CR-05	43	31	13	6	4	1	2	77	10	212
2018	CR	34	33	19	7	4	1	3	69	11	856
2018	CR-04	31	34	19	7	5	1	2	68	13	653
2018	CR-05	41	29	19	6	2	1	3	72	8	180
2017	CR	34	32	19	8	3	1	3	69	11	994
2017	CR-04	35	31	20	7	3	1	3	69	10	781
2017	CR-05	30	35	16	11	3	1	3	68	15	205

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	35	18	8	5	1	2	68	13	974
2019	CR-04	30	36	19	9	4	1	2	67	14	732
2019	CR-05	37	34	15	6	6	0	2	73	12	211
2018	CR	29	33	21	8	5	1	2	64	14	854
2018	CR-04	27	33	22	9	6	1	2	62	15	651
2018	CR-05	36	31	20	8	3	2	1	68	11	180
2017	CR	28	33	21	8	6	1	2	63	15	995
2017	CR-04	27	34	22	8	6	1	2	62	15	782
2017	CR-05	32	31	17	10	8	0	2	65	18	205

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	33	15	8	3	0	1	73	11	977
2019	CR-04	38	34	16	7	3	1	1	73	11	734
2019	CR-05	45	29	13	8	4	0	1	75	12	212
2018	CR	37	30	19	8	5	1	1	68	13	853
2018	CR-04	34	32	19	9	5	0	1	67	14	649
2018	CR-05	47	22	20	6	3	2	1	71	9	182
2017	CR	36	31	17	8	5	1	3	70	13	994
2017	CR-04	35	33	16	7	5	1	3	71	12	781
2017	CR-05	40	25	17	11	4	0	2	67	16	205

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	22	17	8	6	2	68	15	974
2019	CR-04	42	23	17	9	6	2	67	15	732
2019	CR-05	52	21	14	6	7	1	73	13	211

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	34	33	19	8	5	0	1	68	13	977
2019	CR-04	33	33	21	8	4	0	1	67	12	734
2019	CR-05	41	33	11	7	7	0	2	75	14	212
2018	CR	33	30	21	8	7	1	1	63	16	852
2018	CR-04	31	29	23	8	8	0	1	60	16	648
2018	CR-05	39	30	14	9	6	2	1	71	15	181
2017	CR	28	36	19	9	5	1	2	66	15	992
2017	CR-04	26	37	19	9	5	1	2	65	15	780
2017	CR-05	34	32	16	10	5	1	2	68	16	204

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	25	12	5	3	0	2	79	9	977
2019	CR-04	50	27	12	5	4	0	2	79	9	735
2019	CR-05	61	20	11	3	2	0	2	83	5	211
2018	CR	51	22	15	5	4	0	3	75	10	858
2018	CR-04	48	23	16	6	5	0	2	72	11	653
2018	CR-05	59	21	11	4	2	1	3	82	6	182
2017	CR	46	27	14	6	5	1	3	75	10	995
2017	CR-04	43	29	14	6	5	1	2	74	12	783
2017	CR-05	53	21	16	4	2	0	3	76	7	204

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	68	15	6	2	2	1	7	90	4	968
2019	CR-04	67	15	6	2	2	1	6	89	4	727
2019	CR-05	72	13	4	0	1	0	9	94	2	210
2018	CR	64	17	8	3	3	1	5	86	6	851
2018	CR-04	61	18	8	3	4	1	5	84	7	648
2018	CR-05	75	12	6	2	1	1	4	91	3	181

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	16	7	5	3	1	2	85	8	977
2019	CR-04	66	16	7	5	3	0	2	85	8	734
2019	CR-05	69	14	6	5	2	1	2	86	7	211
2018	CR	63	15	7	5	4	1	4	82	10	854
2018	CR-04	59	16	9	6	6	1	4	79	12	651
2018	CR-05	76	14	1	4	1	2	3	94	5	180
2017	CR	65	16	7	4	4	1	3	85	8	997
2017	CR-04	64	16	7	4	5	1	3	84	9	784
2017	CR-05	70	15	5	4	2	0	3	88	7	205

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	53	27	12	3	3	0	1	81	7	975
2019	CR-04	52	27	13	4	3	0	1	80	7	732
2019	CR-05	57	27	9	1	3	1	1	86	4	211
2018	CR	46	27	16	6	4	0	2	74	10	851
2018	CR-04	41	29	17	7	4	0	1	71	11	646
2018	CR-05	61	20	10	4	2	0	3	83	6	182
2017	CR	46	31	11	6	3	0	3	79	9	994
2017	CR-04	43	33	12	6	4	0	2	77	10	782
2017	CR-05	59	24	8	3	1	0	4	87	5	204

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	19	11	4	3	1	1	82	7	977
2019	CR-04	60	20	11	5	3	1	1	82	8	733
2019	CR-05	67	15	10	3	3	1	1	84	6	212
2018	CR	58	19	11	6	4	0	2	78	10	851
2018	CR-04	55	20	11	7	5	0	2	76	12	646
2018	CR-05	65	16	10	3	2	0	3	84	6	182
2017	CR	59	17	11	5	6	0	3	79	10	993
2017	CR-04	58	17	11	5	6	0	2	78	11	781
2017	CR-05	63	17	10	3	4	0	3	82	7	204

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	5	2	0	1	1	30	96	1	973
2019	CR-04	61	5	2	0	1	0	31	95	1	731
2019	CR-05	66	5	1	0	0	1	27	98	1	210
2018	CR	56	5	2	1	0	0	35	96	2	848
2018	CR-04	54	5	2	1	0	0	37	95	2	644
2018	CR-05	62	6	1	0	0	0	30	98	0	181
2017	CR	55	5	3	1	1	0	34	92	3	994
2017	CR-04	56	5	3	1	1	0	33	92	3	783
2017	CR-05	55	5	1	2	0	0	37	95	3	203

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	69	16	7	1	1	1	5	91	2	973
2019	CR-04	68	17	7	1	0	1	5	90	2	729
2019	CR-05	73	16	5	0	0	1	5	94	1	212
2018	CR	67	18	5	1	0	0	8	92	2	846
2018	CR-04	65	19	5	1	0	0	9	92	2	641
2018	CR-05	70	19	4	1	1	0	5	94	2	182
2017	CR	66	17	5	2	1	1	8	92	3	990
2017	CR-04	66	17	6	2	1	1	8	91	3	778
2017	CR-05	70	17	3	1	0	0	8	95	2	204

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	16	9	6	10	0	2	75	16	979
2019	CR-04	55	17	9	6	11	0	2	74	17	735
2019	CR-05	65	12	7	5	8	1	3	79	13	212
2018	CR	50	14	12	8	11	0	5	68	20	853
2018	CR-04	48	15	12	8	12	0	5	67	21	648
2018	CR-05	57	10	13	7	9	0	3	70	17	182
2017	CR	51	16	9	7	10	1	5	71	19	998
2017	CR-04	50	17	9	7	12	1	5	70	20	785
2017	CR-05	57	15	10	7	6	1	5	76	14	205

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	54	28	11	3	2	0	2	84	5	972
2019	CR-04	54	29	11	2	2	0	2	84	4	729
2019	CR-05	54	29	10	3	1	0	2	85	4	211
2018	CR	49	27	15	4	3	0	2	78	7	850
2018	CR-04	46	28	15	5	3	0	2	76	8	646
2018	CR-05	59	23	12	3	1	1	2	84	4	181
2017	CR	49	29	13	3	2	0	3	81	5	998
2017	CR-04	49	28	14	3	3	1	3	80	6	785
2017	CR-05	48	32	12	3	0	0	4	84	4	205

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	36	31	9	3	56	13	982
2019	CR-04	18	35	32	10	3	54	13	739
2019	CR-05	23	39	28	6	4	62	10	211
2018	CR	16	33	36	12	4	48	16	854
2018	CR-04	14	31	37	13	5	45	18	649
2018	CR-05	19	40	31	9	2	58	11	182
2017	CR	14	31	37	12	5	46	17	996
2017	CR-04	14	31	37	13	5	45	17	783
2017	CR-05	15	34	37	9	5	49	14	205

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	16	38	24	11	1	36	26	970
2019	CR-04	9	17	40	23	10	1	34	26	728
2019	CR-05	10	13	33	29	15	0	44	22	210
2018	CR	11	20	37	20	12	0	33	30	852
2018	CR-04	12	21	38	17	11	0	29	33	650
2018	CR-05	7	16	33	31	13	0	44	23	179
2017	CR	7	22	41	20	10	1	30	29	991
2017	CR-04	7	24	39	19	10	1	29	31	779
2017	CR-05	6	15	46	23	10	0	33	21	204

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	39	16	7	4	3	72	12	977
2019	CR-04	32	38	16	8	4	2	71	12	733
2019	CR-05	33	43	12	5	3	4	79	8	212
2018	CR	28	42	18	8	3	1	70	11	849
2018	CR-04	27	41	18	9	4	1	69	13	644
2018	CR-05	29	43	19	7	1	2	73	8	182
2017	CR	25	42	15	9	5	4	70	14	998
2017	CR-04	25	42	16	8	5	5	70	14	784
2017	CR-05	24	44	14	10	5	2	70	16	206

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	23	36	19	13	8	2	60	21	975
2019	CR-04	22	34	19	15	8	2	58	23	734
2019	CR-05	25	40	18	8	7	2	66	16	210
2018	CR	23	36	15	16	9	1	59	25	852
2018	CR-04	21	35	15	17	11	1	57	28	647
2018	CR-05	29	38	15	12	4	1	68	17	182
2017	CR	18	36	18	16	10	2	55	26	993
2017	CR-04	17	37	17	16	11	2	55	28	781
2017	CR-05	21	35	22	16	4	1	57	20	204

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	978
2019	CR-04	20	80	738
2019	CR-05	15	85	209
2017	CR	17	83	999
2017	CR-04	18	82	785
2017	CR-05	14	86	206
2014	CR	18	82	1248
2014	CR-04	19	81	1014
2014	CR-05	16	84	223

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	83	17	184
2019	CR-04	84	16	147
2019	CR-05	81	19	32
2017	CR	81	19	172
2017	CR-04	80	20	143
2017	CR-05	90	10	29
2014	CR	69	31	225
2014	CR-04	70	30	187
2014	CR-05	68	32	36

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	35	8	9	7	0	1	76	16	150
2019	CR-04	38	35	8	12	8	0	1	73	19	120
2017	CR	46	38	6	6	2	1	1	86	8	140
2017	CR-04	43	42	5	5	2	1	2	87	7	114
2017	CR-05	58	23	8	12	0	0	0	81	12	26
2014	CR	46	36	5	10	3	0	1	82	13	156
2014	CR-04	45	36	4	11	3	0	0	82	14	131
2014	CR-05	52	28	12	4	0	0	4	83	4	24

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	27	25	14	12	2	2	20	80	977
2019	CR-04	19	27	26	13	12	2	1	20	80	734
2019	CR-05	19	28	23	15	9	1	3	20	80	211
2018	CR	25	23	24	11	15	1	1	25	75	855
2018	CR-04	26	24	23	10	15	1	1	26	74	650
2018	CR-05	23	19	27	14	16	1	0	23	77	182
2017	CR	29	20	21	13	14	2	1	30	70	1000
2017	CR-04	29	20	21	12	14	2	1	30	70	786
2017	CR-05	28	21	22	15	11	2	2	29	71	206

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	67	33	753
2019	CR-04	67	33	570
2019	CR-05	68	32	160

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	39	61	735
2019	CR-04	39	61	561
2019	CR-05	37	63	156
2018	CR	28	72	621
2018	CR-04	29	71	468
2018	CR-05	22	78	138

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	10	22	19	16	25	1	7	35	45	726
2019	CR-04	10	21	20	16	25	1	8	33	45	553
2019	CR-05	12	27	13	17	23	1	7	43	43	155
2018	CR	9	21	23	15	24	1	7	33	42	629
2018	CR-04	8	19	25	14	25	2	7	30	43	474
2018	CR-05	10	26	19	17	20	0	9	39	41	140
2017	CR	12	25	18	13	22	3	8	41	39	675
2017	CR-04	11	23	19	12	23	3	8	39	40	531
2017	CR-05	13	29	13	13	18	2	10	48	36	141

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	14	18	17	37	1	5	22	59	725
2019	CR-04	6	14	20	19	35	2	5	21	58	552
2019	CR-05	6	17	13	12	45	1	6	25	61	155
2018	CR	3	11	18	18	44	1	5	15	66	630
2018	CR-04	3	10	19	19	43	0	6	14	66	475
2018	CR-05	4	12	16	14	48	4	3	17	66	140
2017	CR	3	8	12	18	50	3	5	12	74	676
2017	CR-04	3	9	13	17	50	3	5	14	72	532
2017	CR-05	3	4	9	21	52	4	7	8	82	141

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	17	15	12	14	1	8	54	29	951
2019	CR-04	31	17	17	12	14	1	8	52	29	719
2019	CR-05	36	19	12	10	11	3	9	62	24	205
2018	CR	32	16	17	12	15	1	7	52	30	854
2018	CR-04	31	16	17	12	16	1	7	51	30	650
2018	CR-05	34	14	18	14	13	1	7	51	30	182

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?