2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 49 7 15 6 0 0 72 21 8264
2019 Part-time 34 45 9 8 4 0 0 79 12 288
2017 Full-time 19 50 7 16 8 0 0 70 24 8382
2017 Part-time 28 56 6 8 1 1 0 84 10 341
2014 Full-time 20 51 7 16 6 0 0 71 22 10544
2014 Part-time 29 49 7 11 4 0 0 78 15 340
2011 Full-time 26 50 6 13 5 0 0 76 18 11216
2011 Part-time 34 53 3 7 3 1 0 87 10 402
2008 Full-time 23 49 6 14 8 0 0 72 22 8575
2008 Part-time 32 50 2 14 2 0 0 82 16 258

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 19 5 3 2 0 1 89 5 8236
2019 Part-time 70 18 5 3 1 1 2 91 4 286
2017 Full-time 66 21 5 3 3 0 1 89 6 8373
2017 Part-time 72 17 3 4 2 1 1 90 6 341
2014 Full-time 64 23 5 4 3 0 1 88 6 10536
2014 Part-time 70 22 3 3 1 0 1 93 4 340
2011 Full-time 70 19 4 4 2 0 1 90 6 11214
2011 Part-time 75 19 2 2 1 1 0 95 3 402
2008 Full-time 75 16 4 3 2 0 1 91 5 8565
2008 Part-time 77 14 2 3 3 0 0 91 6 257

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 35 10 17 12 0 0 61 28 8247
2019 Part-time 37 33 12 12 5 0 0 71 17 288
2017 Full-time 23 35 10 17 14 0 0 59 32 8375
2017 Part-time 33 40 8 12 5 1 0 74 17 341
2014 Full-time 24 34 11 18 13 0 0 59 30 10529
2014 Part-time 35 38 7 12 6 0 1 74 19 341
2011 Full-time 25 35 11 16 13 0 0 60 29 11207
2011 Part-time 33 35 9 15 8 0 1 69 23 403

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 41 12 19 11 0 0 58 30 8240
2019 Part-time 24 41 16 14 5 0 0 65 19 287
2017 Full-time 14 38 13 20 15 0 0 52 35 8376
2017 Part-time 22 43 14 12 8 1 0 66 21 340
2014 Full-time 14 38 14 21 13 0 0 52 34 10536
2014 Part-time 18 37 16 18 10 0 1 56 29 341
2011 Full-time 21 43 12 15 8 0 1 65 23 11220
2011 Part-time 25 45 10 9 5 1 5 74 15 403
2008 Full-time 17 43 12 18 10 0 0 60 28 8575
2008 Part-time 25 43 11 14 5 0 3 70 19 259

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 37 13 16 10 0 0 61 26 8208
2019 Part-time 37 37 10 12 4 0 0 74 16 283
2017 Full-time 22 38 12 16 11 0 0 61 28 8340
2017 Part-time 32 47 9 7 4 1 0 80 11 340
2014 Full-time 23 40 13 16 8 0 0 63 24 10532
2014 Part-time 34 38 12 11 3 0 1 74 15 340

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 32 15 12 13 0 0 60 25 8247
2019 Part-time 47 31 11 7 3 0 1 79 10 286
2017 Full-time 24 32 14 14 15 0 0 56 29 8361
2017 Part-time 37 36 12 5 6 1 2 76 11 341
2014 Full-time 23 33 17 14 13 0 0 56 28 10530
2014 Part-time 38 36 13 4 7 1 2 75 11 341
2011 Full-time 26 36 14 12 10 0 1 63 23 11214
2011 Part-time 40 36 12 5 4 1 2 78 9 401

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 36 15 10 13 0 0 62 23 8248
2019 Part-time 39 40 11 4 4 0 0 80 9 286
2017 Full-time 22 41 13 10 13 0 0 64 23 8381
2017 Part-time 31 47 12 6 2 1 0 79 8 339
2014 Full-time 23 42 15 11 9 0 0 65 20 10542
2014 Part-time 36 42 13 6 4 0 0 78 9 339
2011 Full-time 31 40 13 8 8 0 0 71 17 11213
2011 Part-time 45 37 13 3 2 0 0 82 5 401
2008 Full-time 30 40 12 10 7 0 0 70 17 8532
2008 Part-time 35 43 11 9 2 0 0 78 11 258

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 31 16 17 20 0 0 48 37 8232
2019 Part-time 32 34 15 14 5 0 0 66 19 287
2017 Full-time 14 28 16 18 24 0 0 42 42 8371
2017 Part-time 26 36 21 10 6 1 1 63 16 340
2014 Full-time 13 30 18 19 19 0 0 43 39 10537
2014 Part-time 24 38 12 17 9 0 0 62 26 340
2011 Full-time 15 34 16 17 17 0 0 49 35 11226
2011 Part-time 28 37 15 13 6 1 0 65 20 403

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 41 16 14 7 0 0 63 22 8196
2019 Part-time 33 44 12 7 4 0 0 76 12 285
2017 Full-time 20 40 16 14 10 0 0 61 24 8372
2017 Part-time 32 48 10 7 2 1 1 81 10 339

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 37 15 9 8 0 0 68 17 8209
2019 Part-time 37 43 11 4 4 1 0 80 8 287
2017 Full-time 28 38 15 9 9 0 0 66 18 8360
2017 Part-time 36 47 11 3 1 1 1 85 5 339
2014 Full-time 26 40 17 9 7 1 0 67 16 10538
2014 Part-time 33 41 14 7 4 1 1 74 11 340
2011 Full-time 29 41 15 8 6 1 0 71 14 11225
2011 Part-time 35 45 11 5 2 1 1 81 7 403
2008 Full-time 35 38 12 7 6 1 0 74 13 8573
2008 Part-time 35 47 11 5 1 1 0 83 6 259

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 30 16 16 19 0 0 49 35 8225
2019 Part-time 32 37 15 10 6 1 0 69 16 286
2017 Full-time 15 29 16 16 23 0 0 45 39 8370
2017 Part-time 28 37 18 12 4 1 0 66 16 336

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 35 12 5 6 0 0 78 10 8186
2019 Part-time 51 33 11 2 3 0 0 85 4 288
2017 Full-time 43 37 11 5 4 0 0 81 9 8355
2017 Part-time 47 41 10 1 1 1 0 89 1 339
2014 Full-time 52 32 10 3 3 0 0 84 6 10528
2014 Part-time 62 29 5 2 1 0 0 92 3 336
2011 Full-time 54 33 8 3 2 0 0 86 5 11226
2011 Part-time 60 32 5 3 0 0 0 92 3 401

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 33 15 16 17 0 0 52 33 8200
2019 Part-time 24 36 18 13 8 1 0 61 21 285
2017 Full-time 17 34 14 18 18 0 0 51 35 8345
2017 Part-time 24 39 15 16 4 1 1 64 20 339
2014 Full-time 13 34 15 21 17 0 0 47 38 10537
2014 Part-time 16 39 16 17 11 0 0 56 28 340
2011 Full-time 20 36 14 15 14 0 0 57 29 11224
2011 Part-time 26 39 16 9 7 1 2 68 16 401

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 29 18 13 17 0 0 51 31 8222
2019 Part-time 32 33 17 12 5 1 0 66 17 285
2017 Full-time 19 30 17 16 18 0 0 49 34 8342
2017 Part-time 27 38 15 13 6 1 1 66 19 340
2014 Full-time 18 32 18 17 15 0 0 50 32 10540
2014 Part-time 23 37 19 13 8 0 0 60 21 340

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 34 19 16 12 0 0 53 28 8126
2019 Part-time 30 37 18 9 6 1 0 67 14 285
2017 Full-time 17 31 19 17 16 0 0 48 33 8342
2017 Part-time 28 40 14 12 4 1 1 69 17 339
2014 Full-time 17 32 21 17 13 0 0 49 30 10537
2014 Part-time 26 39 15 14 6 0 0 65 20 340
2011 Full-time 24 40 17 11 6 1 1 65 18 11200
2011 Part-time 33 40 18 5 2 1 1 75 6 403

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 40 14 7 6 0 0 74 12 8242
2019 Part-time 49 35 10 5 2 0 0 83 7 284
2017 Full-time 31 42 14 7 6 0 0 73 13 8333
2017 Part-time 40 46 9 3 1 1 0 87 4 339
2014 Full-time 34 43 13 6 4 0 0 77 10 10524
2014 Part-time 45 39 9 5 2 0 0 84 7 340
2011 Full-time 40 43 9 5 3 0 0 83 8 11216
2011 Part-time 52 37 8 2 0 0 0 89 3 402
2008 Full-time 39 45 8 6 3 0 0 84 9 8578
2008 Part-time 43 46 5 6 1 0 0 89 7 259

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 32 22 9 6 0 1 63 15 8181
2019 Part-time 41 34 15 7 4 0 0 75 10 286
2017 Full-time 31 36 19 8 4 0 2 69 12 8377
2017 Part-time 42 39 13 5 1 1 0 81 6 341
2014 Full-time 28 36 22 8 5 0 1 65 13 10536
2014 Part-time 38 35 17 6 3 0 1 73 9 340
2011 Full-time 29 34 20 9 6 0 1 64 15 11224
2011 Part-time 41 37 14 4 3 0 0 78 8 402
2008 Full-time 23 34 23 11 8 0 1 58 19 8571
2008 Part-time 29 37 19 8 6 0 1 67 14 259

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 30 34 13 5 1 1 18 48 8255
2019 Part-time 6 31 29 21 9 1 1 31 39 288
2017 Full-time 17 30 33 12 5 1 2 17 49 8338
2017 Part-time 8 21 37 19 9 1 4 30 31 337
2014 Full-time 14 33 35 12 5 1 1 17 48 10520
2014 Part-time 11 29 31 17 7 1 2 26 42 341
2011 Full-time 14 31 33 14 5 1 2 20 46 11199
2011 Part-time 5 26 32 20 13 3 2 34 32 401
2008 Full-time 16 34 33 12 4 1 1 16 50 8566
2008 Part-time 9 27 37 15 8 1 3 24 37 258

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 27 28 14 7 1 1 22 49 8233
2019 Part-time 13 22 26 19 15 3 2 36 37 287
2017 Full-time 20 27 28 14 7 1 2 21 49 8328
2017 Part-time 10 19 29 19 13 4 4 35 32 336
2014 Full-time 18 29 30 14 6 2 1 21 48 10521
2014 Part-time 15 24 27 21 8 3 2 31 41 340
2011 Full-time 15 25 29 17 9 2 2 28 42 11186
2011 Part-time 8 17 31 20 18 4 3 40 27 399
2008 Full-time 17 28 30 15 7 1 1 22 47 8548
2008 Part-time 9 23 31 21 10 2 4 33 35 258

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 27 28 15 6 2 2 21 49 8227
2019 Part-time 13 23 24 19 12 4 4 34 40 287
2017 Full-time 21 27 28 13 6 2 4 20 50 8336
2017 Part-time 13 22 26 19 12 4 5 34 38 337
2014 Full-time 21 29 28 12 5 2 2 18 53 10520
2014 Part-time 20 24 28 12 10 3 4 23 47 339
2011 Full-time 19 28 29 13 6 2 3 21 49 11173
2011 Part-time 15 22 28 15 12 4 4 30 39 400
2008 Full-time 20 29 30 13 4 2 2 18 51 8556
2008 Part-time 13 22 31 16 8 4 6 27 39 259

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 16 35 25 11 1 3 38 26 8215
2019 Part-time 5 12 32 24 22 2 3 48 18 286
2017 Full-time 10 17 33 24 10 1 5 36 29 8308
2017 Part-time 4 11 28 31 18 2 6 53 16 336
2014 Full-time 10 19 35 24 8 1 3 34 30 10475
2014 Part-time 9 14 28 32 11 1 5 45 24 338
2011 Full-time 11 19 32 22 10 1 4 34 32 11160
2011 Part-time 8 11 33 26 16 3 3 44 20 400
2008 Full-time 10 21 36 22 8 1 3 30 33 8539
2008 Part-time 9 18 31 25 13 0 3 40 28 257

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 26 27 15 8 1 2 23 50 8237
2019 Part-time 15 23 26 13 17 2 3 33 40 286
2017 Full-time 24 25 27 13 6 1 3 21 51 8340
2017 Part-time 14 17 30 18 13 1 7 34 33 335
2014 Full-time 24 28 27 12 5 1 2 18 54 10517
2014 Part-time 22 24 26 16 7 2 3 24 48 338
2011 Full-time 18 25 30 15 8 1 3 24 45 11184
2011 Part-time 10 19 29 16 18 3 5 37 32 401
2008 Full-time 21 27 29 14 6 1 2 21 50 8548
2008 Part-time 11 25 29 19 10 2 4 31 38 259

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 23 27 18 9 2 2 28 44 8219
2019 Part-time 17 17 22 18 18 6 2 39 37 288
2017 Full-time 16 21 27 20 9 2 5 31 40 8337
2017 Part-time 9 21 25 22 15 3 6 40 33 337
2014 Full-time 14 21 29 22 10 2 3 34 36 10517
2014 Part-time 19 20 21 20 13 3 4 35 42 339
2011 Full-time 16 23 27 18 10 2 4 29 41 11201
2011 Part-time 12 23 22 17 17 3 6 37 39 400
2008 Full-time 20 26 27 17 7 1 2 24 48 8552
2008 Part-time 15 29 24 15 9 4 3 26 48 259

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 25 30 14 7 2 2 22 46 8228
2019 Part-time 13 22 23 20 14 5 2 37 38 288
2017 Full-time 20 25 29 13 6 3 4 20 49 8331
2017 Part-time 8 22 30 15 13 5 6 32 34 338
2014 Full-time 19 28 30 12 6 2 3 19 49 10497
2014 Part-time 20 22 31 14 8 2 3 23 44 340

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 17 33 26 11 1 2 38 28 8239
2019 Part-time 5 16 26 28 20 2 2 50 22 287
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 14 7 2 3 0 4 88 5 8234
2019 Part-time 68 11 9 1 2 1 8 88 3 285
2017 Full-time 69 15 6 2 2 1 5 88 5 8369
2017 Part-time 72 15 3 2 2 1 5 93 4 339
2014 Full-time 68 16 6 2 2 1 5 89 5 10540
2014 Part-time 78 14 3 1 0 0 3 95 2 341
2011 Full-time 70 15 6 2 2 1 4 89 5 11213
2011 Part-time 76 10 3 3 1 1 6 92 5 403
2008 Full-time 69 11 4 2 3 1 9 89 6 8569
2008 Part-time 71 12 5 2 1 1 8 90 4 259

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 28 19 16 17 2 1 46 34 8236
2019 Part-time 22 36 17 9 10 4 3 62 20 286
2017 Full-time 14 28 19 17 19 2 2 43 38 8373
2017 Part-time 24 31 18 9 9 4 4 60 20 339
2014 Full-time 18 32 18 16 13 2 1 51 30 10547
2014 Part-time 26 31 14 14 8 3 3 62 23 341

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 29 13 15 14 1 0 58 29 8228
2019 Part-time 38 32 9 11 9 1 0 70 20 286
2017 Full-time 24 29 14 15 17 1 1 53 33 8372
2017 Part-time 34 32 15 8 9 1 1 67 18 339
2014 Full-time 27 31 13 15 13 0 0 58 28 10538
2014 Part-time 34 35 13 12 5 1 0 69 18 341

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 37 13 13 8 0 0 65 21 8227
2019 Part-time 39 34 10 13 4 0 0 73 17 287
2017 Full-time 20 38 15 14 12 0 0 58 27 8356
2017 Part-time 34 39 10 11 4 1 1 75 15 338
2014 Full-time 21 42 16 13 7 0 0 64 20 10530
2014 Part-time 33 45 9 9 4 0 1 78 13 341

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 39 19 10 7 1 0 65 17 8223
2019 Part-time 34 38 15 9 3 2 0 73 12 287
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 31 19 6 6 1 2 67 13 8264
2019 Part-time 36 29 18 6 3 2 5 71 10 285

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 31 16 10 10 0 0 63 21 8241
2019 Part-time 35 35 14 7 6 1 1 72 14 287
2017 Full-time 26 34 15 13 12 0 0 60 25 8377
2017 Part-time 35 35 16 7 5 1 1 72 12 340
2014 Full-time 26 35 16 12 10 1 0 62 22 10544
2014 Part-time 31 36 17 9 5 0 2 69 14 341
2011 Full-time 26 35 15 13 10 0 0 62 24 11209
2011 Part-time 32 39 16 8 3 1 1 72 11 404
2008 Full-time 26 36 12 14 12 0 0 63 25 8576
2008 Part-time 33 43 10 10 4 1 0 76 14 258

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 28 17 9 8 1 0 65 17 8239
2019 Part-time 44 29 15 5 5 1 1 74 11 286
2017 Full-time 30 32 16 10 10 1 1 63 20 8377
2017 Part-time 39 33 13 7 4 4 0 76 11 340
2014 Full-time 30 32 17 10 8 2 0 64 19 10542
2014 Part-time 38 34 13 8 5 1 1 74 13 341
2011 Full-time 30 33 16 9 9 2 0 65 19 11208
2011 Part-time 45 29 12 6 3 4 0 78 9 404
2008 Full-time 28 33 15 11 11 2 0 62 23 8578
2008 Part-time 40 34 10 7 4 4 0 78 12 258

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 31 14 11 9 1 0 65 20 8211
2019 Part-time 42 33 12 7 6 0 0 76 12 283
2017 Full-time 30 33 14 12 11 1 0 63 23 8371
2017 Part-time 42 32 12 8 4 2 1 76 12 339
2014 Full-time 29 35 15 12 9 1 0 64 21 10546
2014 Part-time 36 36 13 11 3 1 0 72 14 341
2011 Full-time 29 35 13 12 9 1 0 65 22 11208
2011 Part-time 38 39 9 9 4 1 1 78 13 404
2008 Full-time 27 35 12 13 12 0 0 63 25 8570
2008 Part-time 39 34 10 11 4 1 0 74 16 257

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 12 6 1 2 0 3 91 3 8220
2019 Part-time 75 14 4 0 2 0 5 93 2 287
2017 Full-time 74 14 5 1 3 0 3 91 4 8362
2017 Part-time 79 15 2 1 1 1 1 95 2 338
2014 Full-time 74 14 5 1 2 0 3 92 3 10540
2014 Part-time 77 16 3 1 0 0 2 96 1 340
2011 Full-time 75 13 5 1 2 1 4 91 4 11212
2011 Part-time 83 10 2 0 2 0 3 96 2 404
2008 Full-time 78 8 3 1 3 0 7 93 4 8573
2008 Part-time 82 9 2 1 1 1 4 96 2 258

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 21 14 6 11 2 8 66 19 8242
2019 Part-time 58 20 12 3 1 2 5 83 5 287
2017 Full-time 31 24 13 7 11 3 10 64 22 8367
2017 Part-time 43 28 10 4 4 5 7 80 10 340
2014 Full-time 31 24 14 7 10 3 9 64 20 10542
2014 Part-time 46 24 8 4 6 3 8 79 12 340
2011 Full-time 28 27 14 9 13 2 6 60 25 11231
2011 Part-time 45 29 10 5 4 1 6 80 10 400

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 27 14 5 9 2 0 71 15 8241
2019 Part-time 56 25 10 3 5 1 0 82 8 288
2017 Full-time 37 28 15 7 11 2 0 66 18 8373
2017 Part-time 50 28 12 4 4 3 0 80 8 341

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 31 14 9 8 0 0 68 17 8248
2019 Part-time 49 29 13 5 3 0 0 79 8 288
2017 Full-time 34 29 16 9 11 1 0 64 20 8356
2017 Part-time 48 29 13 5 3 2 1 79 8 341
2014 Full-time 34 32 16 9 8 1 0 67 17 10535
2014 Part-time 41 31 15 8 3 0 1 73 11 340

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 48 16 13 6 1 1 65 19 1788
2019 Part-time 20 27 26 22 0 0 5 50 23 17
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 28 17 14 20 3 0 48 35 8245
2019 Part-time 29 32 17 10 6 6 0 65 17 286
2017 Full-time 15 26 18 16 21 3 0 43 38 8376
2017 Part-time 22 39 15 9 8 8 1 66 18 340
2014 Full-time 15 30 19 16 16 4 0 46 34 10537
2014 Part-time 22 31 23 10 6 7 0 58 17 340
2011 Full-time 15 29 19 16 17 4 0 46 34 11223
2011 Part-time 26 34 20 7 7 6 1 64 15 403

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 26 17 15 23 1 0 44 39 8224
2019 Part-time 29 30 18 11 7 4 0 62 19 287
2017 Full-time 13 25 18 19 25 1 0 38 44 8367
2017 Part-time 20 33 18 16 8 4 1 57 25 341
2014 Full-time 13 27 20 19 20 2 0 41 39 10540
2014 Part-time 19 29 23 14 10 4 1 51 25 340
2011 Full-time 16 29 19 15 19 2 0 46 35 11220
2011 Part-time 26 35 19 9 6 3 1 64 17 403
2008 Full-time 15 30 18 16 20 1 0 46 36 8571
2008 Part-time 26 31 14 13 9 5 2 61 24 258

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 24 19 18 23 2 0 38 42 8201
2019 Part-time 27 26 22 14 8 3 0 55 23 286
2017 Full-time 10 22 20 21 25 2 0 33 47 8358
2017 Part-time 17 30 20 16 9 8 1 51 27 341
2014 Full-time 9 24 20 23 21 2 0 34 45 10539
2014 Part-time 17 22 25 18 11 6 1 42 31 340
2011 Full-time 9 29 21 20 17 3 0 40 39 11216
2011 Part-time 19 34 19 13 8 7 1 57 23 404
2008 Full-time 7 29 19 23 19 3 0 37 43 8571
2008 Part-time 16 29 19 17 9 9 0 49 29 258

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 24 16 19 27 1 0 37 46 8214
2019 Part-time 25 31 20 13 9 1 0 57 22 284
2017 Full-time 9 23 17 21 29 2 0 33 50 8364
2017 Part-time 18 34 18 15 11 4 0 54 27 340
2014 Full-time 9 25 18 22 24 2 0 34 47 10536
2014 Part-time 16 29 21 18 11 4 0 47 31 342
2011 Full-time 10 30 17 21 20 2 0 40 42 11213
2011 Part-time 18 40 14 16 6 5 0 62 23 403
2008 Full-time 9 32 14 24 20 1 0 41 45 8569
2008 Part-time 17 40 11 21 7 4 0 59 29 258

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 15 11 8 11 21 6 59 27 8257
2019 Part-time 35 14 9 5 9 21 7 68 20 288
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 37 21 13 10 1 0 56 23 8243
2019 Part-time 27 41 18 8 3 3 0 70 12 285
2017 Full-time 16 36 20 14 12 1 0 53 26 8359
2017 Part-time 23 45 17 8 4 3 0 70 13 341
2014 Full-time 16 37 22 14 10 1 0 54 24 10543
2014 Part-time 22 41 20 9 6 2 0 64 15 342
2011 Full-time 22 42 18 11 7 1 0 64 18 11212
2011 Part-time 29 48 14 5 2 2 0 79 7 404

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 25 20 24 20 1 0 34 45 8227
2019 Part-time 17 32 21 20 7 3 0 50 28 284

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 35 16 13 12 1 1 58 25 8238
2019 Part-time 31 36 15 11 5 2 1 68 16 287
2017 Full-time 24 37 15 11 11 2 0 62 23 8348
2017 Part-time 29 37 14 9 7 4 1 69 16 341
2014 Full-time 26 39 14 11 8 3 0 66 19 10536
2014 Part-time 31 36 16 9 4 4 1 70 13 342
2011 Full-time 28 37 13 10 8 3 1 67 19 11203
2011 Part-time 37 37 12 6 4 2 1 77 11 403
2008 Full-time 25 36 13 12 10 3 1 64 23 8572
2008 Part-time 32 36 9 12 6 5 0 71 19 258

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 32 20 14 15 1 0 51 29 8229
2019 Part-time 33 32 20 8 5 2 0 66 13 286

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 24 18 17 23 4 1 39 42 8235
2019 Part-time 21 25 19 12 10 9 4 53 26 286
2017 Full-time 12 25 16 18 24 4 1 39 44 8351
2017 Part-time 16 26 18 17 11 10 3 48 32 339
2014 Full-time 12 27 17 19 20 4 1 41 41 10540
2014 Part-time 11 29 20 14 13 10 3 47 30 342
2011 Full-time 13 26 18 18 19 5 1 41 40 11220
2011 Part-time 14 29 18 14 8 11 6 52 26 403

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 26 18 17 22 2 0 42 39 8237
2019 Part-time 23 27 25 13 7 5 1 53 21 287
2017 Full-time 13 26 19 19 21 2 0 40 41 8364
2017 Part-time 23 29 22 12 6 5 3 57 20 340
2014 Full-time 12 26 21 20 19 2 0 39 40 10540
2014 Part-time 15 32 20 18 9 5 1 50 28 341
2011 Full-time 16 32 19 17 15 2 0 48 33 11219
2011 Part-time 25 38 16 9 4 4 4 68 15 402
2008 Full-time 12 33 18 19 17 1 0 46 36 8572
2008 Part-time 20 37 16 17 5 4 2 60 23 257

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 28 17 14 22 1 1 46 36 8248
2019 Part-time 22 22 24 10 10 6 6 50 23 288
2017 Full-time 14 27 17 16 22 2 2 43 40 8362
2017 Part-time 20 24 17 13 14 5 7 50 31 341
2014 Full-time 14 28 17 16 21 2 1 44 38 10536
2014 Part-time 12 27 19 15 13 6 7 46 32 341
2011 Full-time 19 33 15 15 16 1 1 53 31 11219
2011 Part-time 22 29 15 8 9 5 13 61 21 403
2008 Full-time 16 39 13 14 16 1 1 56 30 8566
2008 Part-time 20 32 18 11 9 3 7 58 22 258

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 25 18 7 6 1 4 68 13 8237
2019 Part-time 50 21 11 7 2 1 7 78 10 288

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 8 7 5 8 3 15 77 15 8224
2019 Part-time 50 8 6 7 5 4 20 76 15 287

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 24 19 10 9 2 4 59 21 8232
2019 Part-time 40 19 20 7 5 2 7 66 13 288

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 22 19 11 11 3 4 56 24 8196
2019 Part-time 40 19 15 9 4 3 9 67 16 288

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 19 18 11 12 4 4 54 26 8208
2019 Part-time 39 19 12 9 5 5 11 68 17 288

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 17 10 4 3 3 5 81 8 8219
2019 Part-time 61 15 7 3 2 2 10 88 5 288

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 13 9 5 7 4 4 77 13 8199
2019 Part-time 72 9 5 1 2 3 7 90 4 285

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 11 7 3 5 3 8 83 9 8207
2019 Part-time 65 10 5 2 3 2 12 88 6 285

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 32 21 16 15 2 1 47 32 8256
2019 Part-time 17 39 23 12 4 4 1 59 17 288
2017 Full-time 12 28 22 16 18 3 0 42 35 8367
2017 Part-time 15 37 21 11 8 6 1 57 20 341

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 35 19 11 11 1 0 58 23 8212
2019 Part-time 29 42 17 8 2 2 0 72 10 287
2017 Full-time 21 40 18 11 9 2 0 62 20 8364
2017 Part-time 31 43 13 8 2 3 0 76 10 336
2014 Full-time 26 39 17 9 6 2 0 66 16 10547
2014 Part-time 35 41 14 6 2 1 1 78 8 340
2011 Full-time 23 37 19 10 8 2 0 61 19 11213
2011 Part-time 34 41 12 5 3 4 0 79 9 404

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 36 20 7 7 2 1 64 15 8219
2019 Part-time 37 34 19 2 2 3 1 75 5 284
2017 Full-time 25 35 21 8 9 3 1 61 17 8360
2017 Part-time 34 35 18 5 3 5 1 72 9 340
2014 Full-time 30 38 17 6 5 3 1 70 12 10535
2014 Part-time 37 39 13 4 1 4 1 80 6 341

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 35 15 10 11 0 0 64 21 8239
2019 Part-time 40 39 13 4 4 0 0 79 8 288
2017 Full-time 24 39 14 12 12 0 0 63 23 8362
2017 Part-time 38 40 11 5 4 2 0 80 9 339
2014 Full-time 28 39 15 11 8 0 0 67 18 10536
2014 Part-time 40 39 11 7 3 0 0 79 10 341
2011 Full-time 28 40 15 9 8 0 0 68 18 11207
2011 Part-time 45 37 8 5 2 1 0 84 8 404
2008 Full-time 23 40 14 12 10 0 0 64 22 8554
2008 Part-time 36 40 11 10 2 0 0 77 12 259

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 27 20 15 19 1 0 46 34 8245
2019 Part-time 32 29 20 12 7 1 0 61 19 287
2017 Full-time 15 27 21 16 20 1 0 42 37 8362
2017 Part-time 27 34 19 10 8 1 0 62 18 339
2014 Full-time 16 32 21 16 14 1 0 49 31 10547
2014 Part-time 24 37 17 11 9 1 0 62 20 341
2011 Full-time 21 34 21 13 11 1 0 55 24 11216
2011 Part-time 30 41 15 7 4 1 0 73 11 402

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 29 19 15 16 0 0 50 31 8213
2019 Part-time 32 34 18 10 5 0 0 66 15 286
2017 Full-time 15 30 20 17 17 0 0 46 34 8360
2017 Part-time 26 40 17 10 4 2 0 68 14 339
2014 Full-time 16 34 21 16 12 0 0 50 29 10538
2014 Part-time 25 35 18 12 9 1 0 61 21 341
2011 Full-time 20 37 19 13 10 0 0 58 23 11215
2011 Part-time 34 41 14 7 3 1 0 76 9 401
2008 Full-time 19 40 16 15 9 0 0 59 25 8575
2008 Part-time 29 37 15 13 5 1 0 67 18 259

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 23 20 14 17 3 1 46 33 8246
2019 Part-time 32 24 21 11 7 4 2 59 18 287
2017 Full-time 18 23 21 15 18 4 1 44 34 8357
2017 Part-time 28 27 21 11 6 7 1 59 18 339
2014 Full-time 19 25 21 15 15 4 1 47 31 10546
2014 Part-time 28 29 19 9 8 5 1 62 18 341
2011 Full-time 23 27 19 13 13 4 1 52 28 11219
2011 Part-time 32 31 15 11 4 6 2 69 16 402
2008 Full-time 20 30 18 15 11 5 0 53 27 8567
2008 Part-time 27 31 14 14 6 8 0 63 22 259
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 19 46 36 8264
2019 Part-time 22 47 31 287
2017 Full-time 19 48 33 8376
2017 Part-time 19 50 31 340
2014 Full-time 18 50 32 10543
2014 Part-time 19 44 37 342
2011 Full-time 22 50 29 11229
2011 Part-time 22 50 28 404

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 20 32 25 9 7 8 1653
2019 Part-time 36 22 5 7 24 6 67
2017 Full-time 23 32 23 12 3 7 1649
2017 Part-time 31 5 13 10 35 6 68
2014 Full-time 22 31 23 13 9999 10 2077
2014 Part-time 39 6 10 13 9999 32 68
2011 Full-time 19 45 22 7 9999 7 2582
2011 Part-time 33 22 13 14 9999 17 88
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 49 10 5 2 1 2 83 8 8218
2019 Part-time 24 42 14 9 6 1 5 70 16 288

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 34 12 7 6 3 2 74 13 8199
2019 Part-time 39 31 13 4 2 7 5 79 6 287
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 8240
2019 Part-time 14 86 287

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 57 43 1889
2019 Part-time 64 36 37

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 65 35 1889
2019 Part-time 41 59 37

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 1889
2019 Part-time 18 82 37

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 1889
2019 Part-time 0 100 37

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 1865
2019 Part-time 36 64 37

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 1865
2019 Part-time 29 71 37

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 51 49 1865
2019 Part-time 41 59 37

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 1865
2019 Part-time 39 61 37

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 1865
2019 Part-time 28 72 37

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 1865
2019 Part-time 43 57 37

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 1865
2019 Part-time 38 62 37

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 1865
2019 Part-time 15 85 37

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 55 45 1865
2019 Part-time 36 64 37

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 1865
2019 Part-time 21 79 37

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 1865
2019 Part-time 21 79 37

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 1851
2019 Part-time 46 54 36

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 30 70 1851
2019 Part-time 23 77 36

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 1851
2019 Part-time 19 81 36

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 1851
2019 Part-time 25 75 36

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 1851
2019 Part-time 18 82 36

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 1851
2019 Part-time 17 83 36

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 1851
2019 Part-time 27 73 36

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 8207
2019 Part-time 21 79 286

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 19 21 15 20 11 3 35 41 8268
2019 Part-time 16 20 21 10 8 15 10 48 24 287
2017 Full-time 9 19 21 14 21 12 4 33 41 8379
2017 Part-time 15 21 22 7 6 19 10 51 18 341
2014 Full-time 10 21 23 13 16 13 3 38 35 10537
2014 Part-time 10 24 19 8 9 21 9 49 23 341

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 28 20 14 16 3 1 49 31 8248
2019 Part-time 31 30 20 6 7 4 2 65 14 286
2017 Full-time 14 27 20 14 19 5 1 44 34 8365
2017 Part-time 25 34 16 9 4 10 3 67 14 340
2014 Full-time 16 29 21 14 14 6 1 48 29 10522
2014 Part-time 19 38 20 10 5 9 1 62 16 341
2011 Full-time 20 37 18 12 9 3 0 60 22 11210
2011 Part-time 27 41 14 7 4 6 1 73 12 404
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 8234
2019 Part-time 5 95 287

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 942
2019 Part-time 43 57 14

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 942
2019 Part-time 0 100 14

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 942
2019 Part-time 0 100 14

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 922
2019 Part-time 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 922
2019 Part-time 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 922
2019 Part-time 0 100 13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 922
2019 Part-time 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 922
2019 Part-time 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 922
2019 Part-time 38 62 13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 916
2019 Part-time 46 54 13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 916
2019 Part-time 0 100 13

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 916
2019 Part-time 0 100 13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 43 57 916
2019 Part-time 39 61 13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 785
2019 Part-time 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 785
2019 Part-time 0 100 13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 785
2019 Part-time 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 785
2019 Part-time 0 100 13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 785
2019 Part-time 0 100 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 68 32 785
2019 Part-time 56 44 13

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 785
2019 Part-time 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 8211
2019 Part-time 9 91 286

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 20 26 9 13 14 4 41 27 8236
2019 Part-time 16 21 24 5 3 21 9 53 13 288
2017 Full-time 11 22 27 8 12 16 4 41 25 8371
2017 Part-time 17 23 24 5 3 20 8 55 12 339
2014 Full-time 12 22 26 8 8 19 4 45 21 10543
2014 Part-time 15 20 22 4 2 28 9 55 10 341

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 28 23 9 11 6 1 53 22 8226
2019 Part-time 32 29 22 3 3 7 3 68 7 287
2017 Full-time 17 30 24 9 11 8 1 52 22 8356
2017 Part-time 29 31 20 4 3 10 3 69 8 337
2014 Full-time 19 31 24 9 8 9 1 55 19 10527
2014 Part-time 23 32 21 4 2 15 3 67 7 340
2011 Full-time 25 40 18 8 5 4 0 68 14 11212
2011 Part-time 33 40 13 4 1 8 1 81 5 404
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 21 20 16 28 0 1 36 44 8254
2019 Part-time 12 18 20 17 31 1 1 31 49 285
2017 Full-time 14 17 17 17 33 0 1 32 51 8366
2017 Part-time 10 17 15 17 39 1 1 27 58 341

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 27 26 15 13 0 1 46 28 8260
2019 Part-time 27 31 22 12 8 0 1 58 20 288
2017 Full-time 17 26 27 16 13 0 1 44 29 8349
2017 Part-time 24 27 27 14 6 2 2 52 20 340

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 31 22 10 8 0 2 58 19 8190
2019 Part-time 32 32 20 8 7 1 2 65 15 286
2017 Full-time 23 30 23 12 9 1 3 54 22 8339
2017 Part-time 31 28 23 7 6 2 3 62 14 340

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 20 22 18 24 0 1 35 43 8223
2019 Part-time 27 24 17 14 14 0 3 53 30 287
2017 Full-time 15 22 24 18 19 1 2 38 38 8354
2017 Part-time 26 23 22 13 10 3 2 52 25 340

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 23 15 8 10 0 4 66 19 8221
2019 Part-time 54 20 9 5 2 1 8 82 8 285
2017 Full-time 37 25 15 8 6 1 8 68 15 8345
2017 Part-time 52 18 7 6 3 1 12 82 11 339

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 27 22 11 13 0 1 53 24 8232
2019 Part-time 43 28 12 10 6 0 1 72 16 284
2017 Full-time 21 29 24 14 11 0 1 51 25 8343
2017 Part-time 36 27 19 9 6 1 2 65 15 336

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 31 24 13 11 1 1 52 24 8231
2019 Part-time 35 29 22 8 4 2 2 65 12 286
2017 Full-time 18 28 25 15 11 1 1 47 27 8333
2017 Part-time 34 30 19 7 4 2 4 68 12 336

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 28 25 15 13 1 1 46 29 8227
2019 Part-time 28 30 23 10 4 3 1 61 15 284
2017 Full-time 15 27 25 17 13 1 1 43 31 8339
2017 Part-time 28 36 17 9 6 2 2 67 16 336

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 29 22 12 12 1 1 53 24 8214
2019 Part-time 38 26 19 9 5 1 1 66 15 283
2017 Full-time 21 30 22 15 12 1 1 51 27 8338
2017 Part-time 34 30 18 10 4 2 2 67 14 338

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 25 19 11 15 0 1 55 26 8218
2019 Part-time 46 26 14 7 5 1 1 74 12 286

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 31 22 11 8 0 1 58 19 8194
2019 Part-time 37 28 22 6 4 1 1 67 10 285
2017 Full-time 23 31 22 12 9 1 2 55 22 8316
2017 Part-time 31 29 19 13 4 2 2 63 17 337

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 27 19 9 10 0 1 62 19 8205
2019 Part-time 45 23 19 9 4 1 0 68 13 285
2017 Full-time 34 27 19 11 8 0 1 62 19 8365
2017 Part-time 42 26 19 5 5 2 1 70 10 341

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 17 9 4 6 1 5 80 10 8183
2019 Part-time 68 14 8 3 1 1 6 88 4 286
2017 Full-time 47 22 12 8 8 1 2 71 17 8361
2017 Part-time 63 18 8 3 3 2 3 85 6 341

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 19 12 7 9 1 1 72 16 8222
2019 Part-time 69 12 8 4 4 2 1 84 8 287
2017 Full-time 36 34 15 8 6 0 1 71 14 8357
2017 Part-time 48 28 12 4 3 2 2 79 8 339

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 32 14 6 5 0 1 74 11 8194
2019 Part-time 53 27 13 4 3 0 1 81 6 287
2017 Full-time 39 25 15 10 10 0 1 65 20 8360
2017 Part-time 63 20 7 4 2 2 2 86 7 338

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 23 14 8 10 0 1 67 19 8188
2019 Part-time 64 18 10 6 2 0 1 82 8 286
2017 Full-time 45 16 8 3 2 1 25 83 7 8345
2017 Part-time 59 9 5 2 0 2 24 91 2 340

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 14 8 3 2 0 22 84 6 8147
2019 Part-time 66 9 4 1 0 0 19 93 2 288
2017 Full-time 54 24 9 3 2 1 7 85 5 8297
2017 Part-time 68 15 7 1 1 2 7 90 2 338

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 22 9 3 2 1 4 85 6 8175
2019 Part-time 70 20 4 1 1 0 4 94 2 287
2017 Full-time 64 17 7 4 4 1 5 85 8 8369
2017 Part-time 47 14 11 11 12 1 3 64 24 340

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 14 6 3 4 1 3 87 7 8203
2019 Part-time 58 14 10 7 7 2 2 75 14 287
2017 Full-time 46 31 14 4 3 0 3 79 7 8362
2017 Part-time 55 24 11 3 2 1 3 83 5 341

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 29 12 3 2 0 2 81 6 8177
2019 Part-time 58 24 11 3 1 0 2 84 5 287

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 26 36 18 10 0 0 36 27 8259
2019 Part-time 20 31 35 10 3 1 0 52 12 286
2017 Full-time 7 21 40 19 12 0 0 28 32 8377
2017 Part-time 14 33 34 12 4 1 1 49 17 341

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 25 37 15 6 0 0 21 42 8172
2019 Part-time 9 19 33 25 13 0 0 38 29 283
2017 Full-time 14 27 39 14 5 0 0 19 42 8348
2017 Part-time 6 18 35 22 15 1 2 39 25 337

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 40 18 13 10 1 0 58 23 8230
2019 Part-time 29 35 20 10 4 2 0 66 14 288
2017 Full-time 15 40 17 13 13 2 0 56 26 8370
2017 Part-time 20 36 20 10 6 8 1 61 17 338

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 22 17 21 29 1 0 33 50 8240
2019 Part-time 20 27 20 17 13 2 0 49 31 286
2017 Full-time 7 23 16 21 32 1 0 31 53 8371
2017 Part-time 15 36 18 15 12 3 2 53 28 337
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 8241
2019 Part-time 17 83 286
2017 Full-time 22 78 8363
2017 Part-time 22 78 340
2014 Full-time 19 81 10528
2014 Part-time 16 84 342

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 77 23 1703
2019 Part-time 77 23 51
2017 Full-time 75 25 1735
2017 Part-time 83 17 66
2014 Full-time 73 27 1882
2014 Part-time 95 5 51

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 31 9 12 7 0 0 72 19 1295
2019 Part-time 39 43 6 7 2 0 3 84 10 39
2017 Full-time 39 39 7 9 5 0 1 78 15 1316
2017 Part-time 36 37 10 6 0 7 3 82 7 55
2014 Full-time 42 35 8 10 6 0 0 77 15 1370
2014 Part-time 55 34 5 2 2 0 2 91 4 48
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 27 24 14 17 1 1 17 83 8213
2019 Part-time 13 21 24 19 21 2 1 13 87 286
2017 Full-time 23 23 20 12 18 3 1 24 76 8379
2017 Part-time 10 15 18 23 30 2 2 10 90 340

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 64 36 6714
2019 Part-time 80 20 239

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 33 67 6576
2019 Part-time 31 69 230

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 15 19 18 34 1 7 23 56 6568
2019 Part-time 13 25 16 21 23 2 2 39 45 232
2017 Full-time 6 17 16 17 35 2 8 25 58 6096
2017 Part-time 14 25 13 16 27 2 4 41 45 292

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 3 10 16 19 45 1 6 14 69 6561
2019 Part-time 7 15 17 24 35 2 1 22 61 230
2017 Full-time 2 7 12 15 56 2 7 9 78 6098
2017 Part-time 4 9 12 18 47 3 7 14 72 292

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 15 17 13 23 1 5 43 39 8081
2019 Part-time 30 17 18 8 12 3 12 55 23 280
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