2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	51	6	13	3	78	16	1818
2019	Non-supervisor	23	48	7	15	7	70	22	6771
2017	Supervisor	25	54	5	11	4	79	16	1745
2017	Non-supervisor	18	49	7	17	8	68	25	7004
2014	Supervisor	24	52	6	13	5	76	18	2172
2014	Non-supervisor	19	51	8	16	7	70	23	8728
2011	Supervisor	31	51	5	9	4	83	12	2497
2011	Non-supervisor	25	50	6	13	6	74	19	9166
2008	Supervisor	31	53	4	9	3	84	12	1981
2008	Non-supervisor	21	48	6	15	9	69	24	6832

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	19	4	4	2	1	90	5	1816
2019	Non-supervisor	68	19	5	3	2	1	89	5	6744
2017	Supervisor	69	20	4	4	3	0	89	7	1742
2017	Non-supervisor	66	22	5	3	3	1	89	6	6999
2014	Supervisor	66	21	5	5	2	1	88	7	2169
2014	Non-supervisor	64	23	5	3	3	1	88	6	8723
2011	Supervisor	70	18	4	5	3	1	88	8	2498
2011	Non-supervisor	70	19	4	3	2	1	91	5	9163
2008	Supervisor	75	16	3	3	1	1	92	5	1978
2008	Non-supervisor	74	16	4	3	2	1	91	5	6824

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	38	9	12	6	74	17	1812
2019	Non-supervisor	24	34	11	18	13	59	31	6761
2017	Supervisor	32	39	8	13	8	70	21	1743
2017	Non-supervisor	22	35	10	18	15	57	33	6999
2014	Supervisor	34	35	8	13	9	69	23	2168
2014	Non-supervisor	22	34	12	18	13	57	32	8718
2011	Supervisor	34	36	9	12	9	70	21	2499
2011	Non-supervisor	23	35	11	17	13	58	30	9156

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	47	11	17	5	0	67	22	1811
2019	Non-supervisor	16	39	12	20	12	0	56	32	6753
2018	Supervisor	14	51	10	18	7	0	65	25	1567
2018	Non-supervisor	13	45	11	19	11	0	59	30	5663
2017	Supervisor	17	40	12	19	12	0	58	31	1744
2017	Non-supervisor	14	37	13	20	16	0	51	36	6998
2014	Supervisor	16	39	14	20	11	0	55	31	2169
2014	Non-supervisor	14	38	14	21	14	0	52	34	8724
2011	Supervisor	25	44	11	13	6	1	70	19	2501
2011	Non-supervisor	20	43	12	15	9	1	64	24	9167
2008	Supervisor	20	47	12	14	7	0	68	20	1983
2008	Non-supervisor	17	42	12	19	11	0	59	30	6831

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	44	11	9	4	77	12	1798
2019	Non-supervisor	22	36	13	17	12	58	29	6730
2017	Supervisor	35	42	9	10	4	77	14	1733
2017	Non-supervisor	20	38	12	17	12	58	30	6972
2014	Supervisor	34	42	11	9	4	76	13	2167
2014	Non-supervisor	21	39	13	17	8	61	26	8722

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	39	13	10	7	0	0	69	18	1813
2019	Non-supervisor	28	30	15	13	14	0	0	58	27	6757
2018	Supervisor	27	38	15	13	7	0	0	65	20	1559
2018	Non-supervisor	25	32	15	14	14	0	0	57	28	5649
2017	Supervisor	28	35	13	13	10	0	0	64	23	1737
2017	Non-supervisor	23	31	15	14	15	0	1	55	30	6991
2014	Supervisor	26	33	15	14	11	0	1	60	25	2168
2014	Non-supervisor	22	33	17	14	13	1	0	56	28	8719
2011	Supervisor	27	38	13	13	9	0	1	65	22	2499
2011	Non-supervisor	27	36	14	12	11	0	1	63	23	9160

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	42	12	8	6	74	14	1816
2019	Non-supervisor	25	35	15	10	14	60	25	6755
2018	Supervisor	28	46	12	9	5	74	14	1558
2018	Non-supervisor	22	35	14	12	15	58	28	5644
2017	Supervisor	29	47	10	8	7	76	14	1741
2017	Non-supervisor	21	41	14	10	14	62	24	7005
2014	Supervisor	27	46	13	9	5	73	14	2170
2014	Non-supervisor	22	41	15	11	10	64	21	8728
2011	Supervisor	39	42	9	6	4	81	10	2500
2011	Non-supervisor	30	39	13	9	9	69	18	9158
2008	Supervisor	40	41	8	8	4	80	12	1980
2008	Non-supervisor	28	40	13	10	8	68	19	6791

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	42	15	14	10	62	23	1811
2019	Non-supervisor	17	28	16	18	21	45	39	6747
2018	Supervisor	18	35	18	16	12	54	28	1557
2018	Non-supervisor	15	25	16	17	27	40	44	5643
2017	Supervisor	18	36	16	17	13	54	30	1738
2017	Non-supervisor	14	26	16	18	25	40	43	6999
2014	Supervisor	17	35	18	17	13	53	29	2170
2014	Non-supervisor	13	29	18	20	20	42	40	8723
2011	Supervisor	17	41	15	16	11	59	26	2501
2011	Non-supervisor	15	32	17	18	18	47	36	9174

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	47	12	13	3	71	17	1798
2019	Non-supervisor	21	40	16	14	8	61	22	6723
2018	Supervisor	23	46	14	12	6	69	18	1566
2018	Non-supervisor	20	39	17	14	10	59	24	5649
2017	Supervisor	26	43	13	12	6	68	19	1739
2017	Non-supervisor	20	40	16	14	10	60	24	6997

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	42	10	6	2	0	82	7	1808
2019	Non-supervisor	28	36	16	10	9	0	65	19	6727
2018	Supervisor	39	45	10	4	2	0	84	6	1561
2018	Non-supervisor	27	40	15	9	8	0	67	17	5648
2017	Supervisor	39	41	10	6	4	0	80	9	1737
2017	Non-supervisor	25	38	16	10	10	1	64	20	6988
2014	Supervisor	35	44	11	6	3	0	79	9	2170
2014	Non-supervisor	25	39	18	10	8	1	64	18	8724
2011	Supervisor	38	42	11	5	3	0	81	8	2501
2011	Non-supervisor	27	41	15	8	7	1	69	16	9173
2008	Supervisor	47	37	9	5	2	0	85	7	1977
2008	Non-supervisor	32	39	13	8	7	1	72	15	6835

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	41	14	13	8	65	21	1811
2019	Non-supervisor	18	28	17	16	21	46	37	6738
2018	Supervisor	21	40	15	14	10	61	24	1560
2018	Non-supervisor	15	28	16	16	24	44	40	5642
2017	Supervisor	20	38	14	14	12	59	27	1739
2017	Non-supervisor	15	28	16	16	25	43	41	6992

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	36	9	3	2	86	5	1801
2019	Non-supervisor	41	35	13	5	6	76	11	6712
2018	Supervisor	48	40	7	3	2	88	5	1552
2018	Non-supervisor	40	36	13	5	6	76	11	5617
2017	Supervisor	52	36	7	3	2	88	5	1744
2017	Non-supervisor	42	37	11	5	5	79	9	6975
2014	Supervisor	59	30	7	2	2	89	4	2165
2014	Non-supervisor	50	33	10	3	3	83	6	8714
2011	Supervisor	62	30	5	2	1	92	3	2500
2011	Non-supervisor	52	33	9	3	3	85	6	9172

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	43	12	11	6	71	17	1804
2019	Non-supervisor	16	30	16	17	19	47	37	6719
2018	Supervisor	25	43	12	13	6	68	20	1558
2018	Non-supervisor	14	31	15	18	22	45	40	5644
2017	Supervisor	27	42	10	13	8	69	21	1742
2017	Non-supervisor	15	32	15	19	19	47	38	6968
2014	Supervisor	20	44	11	15	9	64	24	2170
2014	Non-supervisor	11	32	16	22	19	43	41	8724
2011	Supervisor	32	44	8	10	6	76	16	2501
2011	Non-supervisor	18	34	15	16	15	53	32	9169

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	40	13	9	7	71	16	1811
2019	Non-supervisor	20	27	19	14	19	47	34	6733
2018	Supervisor	26	39	18	11	6	65	17	1548
2018	Non-supervisor	17	28	17	16	22	45	38	5621
2017	Supervisor	30	36	14	12	8	66	20	1740
2017	Non-supervisor	17	29	17	17	20	46	37	6968
2014	Supervisor	26	37	15	13	8	64	22	2170
2014	Non-supervisor	16	31	19	18	16	47	34	8726

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	44	15	12	6	0	0	67	18	1789
2019	Non-supervisor	18	31	20	17	13	0	0	49	30	6660
2018	Supervisor	21	38	18	14	8	0	0	60	23	1556
2018	Non-supervisor	16	28	19	17	20	0	0	44	37	5625
2017	Supervisor	24	38	16	14	8	0	0	62	22	1743
2017	Non-supervisor	16	30	19	18	17	0	0	46	35	6965
2014	Supervisor	23	37	18	15	7	0	0	60	22	2171
2014	Non-supervisor	15	32	21	18	13	0	0	47	31	8722
2011	Supervisor	29	44	14	8	4	0	0	73	13	2496
2011	Non-supervisor	23	39	18	12	7	1	1	63	19	9152

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	46	9	6	3	82	9	1809
2019	Non-supervisor	33	39	15	7	6	72	13	6754
2018	Supervisor	35	46	11	6	2	81	8	1558
2018	Non-supervisor	31	39	16	8	7	69	15	5652
2017	Supervisor	37	43	10	6	5	79	10	1737
2017	Non-supervisor	30	42	14	7	6	72	13	6960
2014	Supervisor	38	42	12	5	3	79	9	2163
2014	Non-supervisor	34	43	12	6	4	77	10	8717
2011	Supervisor	44	44	6	4	2	88	6	2499
2011	Non-supervisor	39	43	9	5	4	82	9	9163
2008	Supervisor	46	43	5	4	1	90	6	1981
2008	Non-supervisor	37	45	8	6	3	82	9	6836

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	26	15	10	0	49	25	1792
2019	Non-supervisor	33	32	21	7	5	2	67	12	6713
2018	Supervisor	18	32	22	17	10	0	50	28	1563
2018	Non-supervisor	33	34	20	7	5	2	68	12	5666
2017	Supervisor	16	38	23	15	8	0	55	22	1743
2017	Non-supervisor	35	36	18	6	3	2	72	10	7001
2014	Supervisor	17	33	26	15	8	0	51	23	2167
2014	Non-supervisor	31	37	21	7	4	1	68	11	8725
2011	Supervisor	16	31	26	17	10	0	47	27	2502
2011	Non-supervisor	33	35	19	7	4	1	69	12	9169
2008	Supervisor	13	29	26	19	13	0	42	32	1981
2008	Non-supervisor	26	35	22	9	6	1	62	16	6829

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	34	37	11	2	0	0	13	49	1816
2019	Non-supervisor	17	29	33	14	6	1	1	20	47	6764
2018	Supervisor	14	36	37	10	2	0	0	12	51	1559
2018	Non-supervisor	17	30	33	14	5	1	1	19	48	5656
2017	Supervisor	16	35	35	10	2	0	0	12	52	1739
2017	Non-supervisor	17	29	32	12	6	1	3	19	47	6963
2014	Supervisor	15	38	36	7	3	0	0	10	54	2166
2014	Non-supervisor	13	32	34	13	5	1	2	18	46	8710
2011	Supervisor	14	36	35	11	3	0	1	14	51	2498
2011	Non-supervisor	13	30	32	15	6	1	2	22	45	9147
2008	Supervisor	15	40	32	9	2	0	0	12	56	1980
2008	Non-supervisor	15	32	33	13	4	1	1	17	49	6824

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	31	32	15	4	0	1	19	49	1812
2019	Non-supervisor	22	26	27	15	8	1	1	24	49	6746
2018	Supervisor	19	32	33	12	4	0	0	15	51	1556
2018	Non-supervisor	23	29	25	14	7	1	1	21	53	5637
2017	Supervisor	18	29	33	14	5	0	1	19	48	1736
2017	Non-supervisor	21	26	27	14	7	2	3	22	49	6956
2014	Supervisor	18	32	31	12	5	1	0	17	51	2163
2014	Non-supervisor	18	28	30	14	7	2	2	22	47	8715
2011	Supervisor	14	27	33	19	7	1	1	25	41	2496
2011	Non-supervisor	15	25	28	17	10	2	3	29	42	9134
2008	Supervisor	15	31	34	14	5	0	1	20	46	1978
2008	Non-supervisor	17	28	29	16	7	2	2	23	46	6808

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	33	30	12	3	0	1	15	54	1813
2019	Non-supervisor	20	25	28	16	7	2	2	24	47	6738
2018	Supervisor	23	34	30	9	3	1	1	12	58	1554
2018	Non-supervisor	22	27	28	13	6	2	3	20	51	5634
2017	Supervisor	22	31	31	11	3	1	1	14	55	1736
2017	Non-supervisor	21	25	27	14	7	2	4	22	49	6965
2014	Supervisor	26	34	28	9	3	0	0	12	60	2165
2014	Non-supervisor	20	28	28	13	6	2	3	19	51	8710
2011	Supervisor	20	32	31	11	4	0	1	15	53	2493
2011	Non-supervisor	19	26	28	14	7	2	4	22	48	9125
2008	Supervisor	20	33	32	11	3	1	1	14	53	1977
2008	Non-supervisor	20	28	29	14	5	2	2	20	50	6817

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	43	18	4	0	1	23	34	1803
2019	Non-supervisor	8	14	33	26	13	2	4	42	24	6735
2018	Supervisor	12	23	42	19	3	0	0	23	35	1553
2018	Non-supervisor	9	15	34	26	11	1	4	39	25	5612
2017	Supervisor	13	25	38	20	4	0	1	24	38	1730
2017	Non-supervisor	9	15	32	25	11	1	6	39	26	6940
2014	Supervisor	13	29	37	16	4	0	0	20	43	2150
2014	Non-supervisor	9	16	34	26	9	1	4	37	26	8679
2011	Supervisor	16	28	36	15	4	0	1	19	44	2485
2011	Non-supervisor	10	17	32	24	11	1	5	38	28	9120
2008	Supervisor	13	32	38	13	3	0	0	17	45	1976
2008	Non-supervisor	10	18	35	24	9	1	3	34	29	6800

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	34	26	10	2	0	1	13	61	1812
2019	Non-supervisor	21	24	27	16	9	1	2	26	47	6747
2018	Supervisor	36	32	24	6	2	0	0	8	68	1561
2018	Non-supervisor	26	26	26	13	7	1	2	20	53	5629
2017	Supervisor	30	33	25	8	2	0	1	11	64	1740
2017	Non-supervisor	22	23	28	14	8	1	4	23	48	6961
2014	Supervisor	34	35	22	6	2	0	0	8	70	2168
2014	Non-supervisor	22	26	28	14	6	1	2	20	50	8702
2011	Supervisor	24	32	30	9	3	0	1	13	57	2497
2011	Non-supervisor	16	23	30	16	9	2	4	27	42	9133
2008	Supervisor	26	35	27	9	2	0	1	12	61	1978
2008	Non-supervisor	19	25	29	16	7	1	3	23	46	6808

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	28	30	15	5	1	1	20	49	1808
2019	Non-supervisor	19	21	26	18	10	2	2	30	42	6736
2018	Supervisor	19	31	30	15	4	0	1	20	50	1556
2018	Non-supervisor	18	23	25	20	9	2	3	31	43	5621
2017	Supervisor	17	26	33	17	5	1	2	22	44	1736
2017	Non-supervisor	16	20	25	21	11	2	5	34	39	6964
2014	Supervisor	16	25	32	19	6	0	1	26	41	2165
2014	Non-supervisor	13	20	28	23	11	2	4	36	35	8707
2011	Supervisor	17	27	31	16	6	0	1	23	45	2497
2011	Non-supervisor	16	22	26	18	11	3	5	32	40	9149
2008	Supervisor	22	31	28	13	5	0	1	18	54	1978
2008	Non-supervisor	19	25	27	17	7	2	3	26	46	6813

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	30	35	10	3	0	1	14	51	1808
2019	Non-supervisor	19	24	29	15	8	2	2	25	45	6745
2018	Supervisor	23	33	31	10	2	0	1	12	56	1559
2018	Non-supervisor	21	27	27	13	7	2	3	21	51	5638
2017	Supervisor	22	32	30	10	3	1	2	14	55	1737
2017	Non-supervisor	19	24	29	13	7	3	5	22	46	6958
2014	Supervisor	23	33	31	8	4	1	1	11	57	2163
2014	Non-supervisor	18	26	30	13	6	3	3	21	47	8691

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	19	37	26	8	0	1	34	29	1813
2019	Non-supervisor	10	17	31	26	12	1	2	40	28	6750

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	15	5	2	1	0	2	92	3	1810
2019	Non-supervisor	69	13	7	2	3	0	5	87	5	6749
2017	Supervisor	74	14	5	3	2	0	2	90	5	1742
2017	Non-supervisor	68	15	7	2	3	1	6	88	5	6992
2014	Supervisor	74	15	4	2	2	0	3	91	4	2170
2014	Non-supervisor	67	16	6	2	3	1	5	88	5	8727
2011	Supervisor	73	14	5	3	2	0	3	90	5	2501
2011	Non-supervisor	69	15	6	2	2	1	5	89	5	9160
2008	Supervisor	73	11	4	2	3	0	6	90	5	1981
2008	Non-supervisor	69	11	5	2	4	1	9	88	7	6827

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	39	16	14	9	1	1	61	23	1810
2019	Non-supervisor	16	25	20	16	18	2	1	43	36	6751
2018	Supervisor	14	40	18	16	11	1	0	54	28	1560
2018	Non-supervisor	11	26	19	18	22	2	1	38	42	5642
2017	Supervisor	18	38	16	15	11	1	1	57	27	1744
2017	Non-supervisor	13	26	19	17	20	2	2	41	39	6994
2014	Supervisor	23	41	13	12	9	1	1	65	21	2174
2014	Non-supervisor	17	30	19	17	14	2	2	48	31	8731

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	35	10	11	7	0	0	72	18	1809
2019	Non-supervisor	26	28	14	15	16	1	0	55	31	6744
2018	Supervisor	31	35	12	13	8	0	0	66	21	1558
2018	Non-supervisor	21	28	14	17	19	0	0	50	36	5632
2017	Supervisor	34	32	11	13	9	0	0	67	22	1744
2017	Non-supervisor	22	28	15	16	19	1	1	50	35	6993
2014	Supervisor	38	34	10	11	7	0	0	72	18	2172
2014	Non-supervisor	24	31	14	16	14	1	0	56	30	8724

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	43	10	11	5	74	16	1811
2019	Non-supervisor	28	35	14	13	9	64	22	6742
2018	Supervisor	23	45	13	14	6	68	20	1553
2018	Non-supervisor	23	36	16	13	11	60	24	5633
2017	Supervisor	21	46	13	12	8	67	20	1740
2017	Non-supervisor	20	36	15	15	13	57	28	6978
2014	Supervisor	25	47	13	10	4	72	15	2168
2014	Non-supervisor	21	41	16	14	7	62	21	8718

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	47	13	7	2	0	77	10	1811
2019	Non-supervisor	24	37	20	10	8	1	62	18	6738
2018	Supervisor	25	50	16	6	4	0	75	9	1561
2018	Non-supervisor	20	38	21	10	10	1	59	20	5635

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	35	13	3	2	0	1	82	6	1815
2019	Non-supervisor	32	30	21	7	7	1	3	64	15	6774

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	36	16	9	5	0	70	15	1808
2019	Non-supervisor	31	30	16	11	11	1	62	22	6758
2018	Supervisor	28	39	15	12	7	0	67	18	1556
2018	Non-supervisor	26	32	15	12	14	0	58	26	5643
2017	Supervisor	28	38	14	11	8	0	67	19	1741
2017	Non-supervisor	25	33	15	13	13	1	59	26	7002
2014	Supervisor	27	38	15	11	9	0	65	20	2174
2014	Non-supervisor	26	35	16	12	10	1	61	22	8727
2011	Supervisor	29	39	12	12	7	0	68	20	2497
2011	Non-supervisor	25	35	15	13	11	1	61	24	9160
2008	Supervisor	27	40	11	12	10	0	68	22	1980
2008	Non-supervisor	27	35	12	14	12	0	62	26	6834

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	32	15	9	5	1	0	71	14	1807
2019	Non-supervisor	36	27	17	9	9	2	1	64	18	6757
2018	Supervisor	34	34	16	10	6	1	0	68	16	1556
2018	Non-supervisor	30	30	16	10	11	1	1	61	22	5641
2017	Supervisor	34	35	14	8	8	1	0	69	16	1742
2017	Non-supervisor	30	31	16	10	10	2	1	62	21	7001
2014	Supervisor	32	33	16	10	9	1	0	65	19	2172
2014	Non-supervisor	30	32	17	10	8	2	0	64	19	8726
2011	Supervisor	33	34	14	10	7	1	0	69	17	2496
2011	Non-supervisor	30	33	16	9	9	2	0	64	19	9160
2008	Supervisor	32	36	14	10	8	1	0	68	18	1982
2008	Non-supervisor	28	32	15	12	11	2	0	61	23	6834

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	36	13	10	4	0	72	15	1805
2019	Non-supervisor	33	30	15	11	10	1	64	21	6727
2018	Supervisor	32	37	15	10	5	0	69	16	1547
2018	Non-supervisor	28	31	15	13	12	1	60	24	5637
2017	Supervisor	34	36	12	10	7	0	71	17	1742
2017	Non-supervisor	29	32	15	12	11	1	62	23	6993
2014	Supervisor	30	38	13	11	7	0	68	19	2174
2014	Non-supervisor	29	34	15	12	9	1	63	21	8729
2011	Supervisor	33	40	10	10	7	0	73	17	2495
2011	Non-supervisor	28	34	14	12	10	1	64	22	9160
2008	Supervisor	32	39	10	10	9	0	71	19	1981
2008	Non-supervisor	26	35	12	14	12	0	61	26	6826

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	11	3	1	1	0	2	95	2	1803
2019	Non-supervisor	76	12	6	1	2	0	3	90	3	6742
2017	Supervisor	77	14	4	1	2	0	2	93	3	1738
2017	Non-supervisor	74	14	5	1	3	0	3	91	4	6988
2014	Supervisor	77	12	4	1	2	0	3	92	3	2171
2014	Non-supervisor	74	15	5	1	2	0	3	92	3	8725
2011	Supervisor	78	11	4	1	2	0	3	93	3	2495
2011	Non-supervisor	74	13	5	1	2	1	4	91	4	9165
2008	Supervisor	81	7	2	1	2	0	6	95	3	1981
2008	Non-supervisor	77	8	3	1	3	1	7	92	4	6830

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	29	10	6	7	1	5	75	14	1808
2019	Non-supervisor	37	19	15	6	11	3	9	64	19	6758
2017	Supervisor	36	29	12	7	9	2	6	70	17	1740
2017	Non-supervisor	30	23	13	7	12	4	11	63	22	6993
2014	Supervisor	35	28	13	7	10	2	6	68	18	2174
2014	Non-supervisor	31	24	14	7	10	4	10	63	20	8725
2011	Supervisor	32	30	11	10	10	1	6	66	22	2501
2011	Non-supervisor	28	26	14	9	14	3	6	59	25	9175

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	28	13	4	5	1	0	77	9	1810
2019	Non-supervisor	42	26	14	5	10	2	0	70	15	6757
2018	Supervisor	41	31	15	7	6	1	0	72	13	1552
2018	Non-supervisor	36	27	16	8	12	1	0	64	20	5626
2017	Supervisor	44	29	12	6	8	1	0	74	14	1743
2017	Non-supervisor	36	28	15	7	12	2	1	65	19	6997

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	11	8	5	0	76	13	1811
2019	Non-supervisor	37	30	15	9	9	0	67	18	6765
2018	Supervisor	36	32	19	8	6	0	67	14	1556
2018	Non-supervisor	32	29	16	11	12	0	61	23	5636
2017	Supervisor	40	31	14	8	7	0	71	15	1740
2017	Non-supervisor	34	29	16	9	12	1	63	21	6983
2014	Supervisor	36	33	15	9	7	0	70	16	2172
2014	Non-supervisor	34	32	17	9	8	1	66	17	8718

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	48	16	13	6	1	1	65	19	1812

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	38	16	14	8	1	62	22	1794
2019	Non-supervisor	18	26	17	14	22	4	45	37	6776
2018	Supervisor	23	35	16	12	13	1	59	25	1558
2018	Non-supervisor	14	24	17	16	26	3	39	43	5658
2017	Supervisor	23	33	15	15	12	1	57	27	1742
2017	Non-supervisor	13	25	19	16	22	4	40	40	7000
2014	Supervisor	22	37	15	16	8	2	60	24	2170
2014	Non-supervisor	14	28	20	16	18	4	44	36	8716
2011	Supervisor	21	36	16	15	10	2	59	25	2500
2011	Non-supervisor	14	28	20	16	18	4	44	35	9172

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	34	17	14	11	0	58	24	1790
2019	Non-supervisor	16	24	17	16	25	2	42	42	6760
2018	Supervisor	21	33	19	14	13	0	54	27	1559
2018	Non-supervisor	12	22	17	18	29	1	35	48	5649
2017	Supervisor	20	32	18	16	13	1	53	29	1742
2017	Non-supervisor	11	23	17	19	26	2	36	46	6993
2014	Supervisor	20	34	19	15	11	1	55	26	2172
2014	Non-supervisor	12	25	20	19	22	2	38	42	8716
2011	Supervisor	22	36	16	13	11	1	59	25	2502
2011	Non-supervisor	14	28	20	16	21	2	43	37	9167
2008	Supervisor	24	37	16	13	10	0	61	24	1984
2008	Non-supervisor	13	29	18	17	22	2	43	39	6825

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	35	19	17	12	0	52	29	1783
2019	Non-supervisor	13	22	19	18	25	3	36	45	6741
2018	Supervisor	13	33	21	19	13	1	46	33	1558
2018	Non-supervisor	9	19	20	20	30	3	29	51	5638
2017	Supervisor	14	32	20	19	13	1	47	32	1738
2017	Non-supervisor	9	20	20	21	27	3	30	50	6986
2014	Supervisor	12	32	21	22	12	1	45	35	2172
2014	Non-supervisor	9	22	21	22	23	3	32	47	8713
2011	Supervisor	12	39	18	19	11	1	51	30	2499
2011	Non-supervisor	9	27	21	20	18	4	38	40	9166
2008	Supervisor	9	40	18	21	11	1	50	32	1980
2008	Non-supervisor	7	26	19	23	21	3	34	46	6829

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	36	17	18	13	0	51	31	1783
2019	Non-supervisor	12	22	16	18	30	1	34	49	6753
2018	Supervisor	12	34	19	19	15	1	47	34	1555
2018	Non-supervisor	9	19	16	20	34	1	28	55	5638
2017	Supervisor	14	33	17	21	15	1	47	36	1739
2017	Non-supervisor	9	21	17	20	31	2	30	53	6992
2014	Supervisor	11	36	18	20	13	1	47	34	2170
2014	Non-supervisor	9	22	18	23	26	2	32	50	8714
2011	Supervisor	14	39	17	19	11	1	53	30	2500
2011	Non-supervisor	10	28	17	21	22	2	38	44	9161
2008	Supervisor	14	44	13	18	10	1	58	29	1982
2008	Non-supervisor	8	29	14	25	22	2	38	48	6826

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	19	12	10	8	12	6	65	21	1817
2019	Non-supervisor	27	13	10	8	12	23	6	57	28	6767

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	47	17	10	3	0	70	13	1815
2019	Non-supervisor	18	35	22	13	11	1	53	25	6752
2018	Supervisor	19	47	19	10	5	0	66	15	1559
2018	Non-supervisor	15	35	21	16	13	1	50	29	5637
2017	Supervisor	24	44	17	11	4	0	68	15	1741
2017	Non-supervisor	15	35	21	14	14	1	50	28	6985
2014	Supervisor	21	44	17	11	5	1	66	17	2171
2014	Non-supervisor	16	35	23	14	11	1	52	26	8719
2011	Supervisor	28	47	13	8	3	1	76	12	2497
2011	Non-supervisor	21	41	19	11	8	1	62	19	9164

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	33	22	24	12	0	0	42	36	1807
2019	Non-supervisor	9	23	20	24	22	2	0	33	47	6743

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	42	12	10	4	0	0	73	15	1809
2019	Non-supervisor	21	33	17	13	14	1	1	55	28	6756
2018	Supervisor	30	42	14	7	6	1	0	73	13	1557
2018	Non-supervisor	19	35	16	14	14	1	1	55	29	5645
2017	Supervisor	35	41	11	8	5	0	0	76	13	1740
2017	Non-supervisor	22	36	15	12	12	2	1	59	25	6975
2014	Supervisor	36	42	10	7	4	1	0	79	11	2172
2014	Non-supervisor	24	38	15	12	8	3	1	64	20	8702
2011	Supervisor	36	40	10	7	5	2	0	78	12	2495
2011	Non-supervisor	26	37	14	10	9	3	1	65	20	9156
2008	Supervisor	37	38	10	8	6	1	0	76	14	1983
2008	Non-supervisor	22	36	13	13	12	3	1	61	25	6827

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	41	17	10	7	0	65	17	1808
2019	Non-supervisor	18	30	21	15	17	1	48	31	6745
2018	Supervisor	24	40	19	10	7	0	63	17	1553
2018	Non-supervisor	16	32	19	16	17	1	48	33	5637

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	18	17	15	3	1	49	32	1808
2019	Non-supervisor	13	23	18	17	25	4	1	37	44	6750
2018	Supervisor	15	27	19	19	17	2	1	44	37	1557
2018	Non-supervisor	11	23	17	18	27	3	1	35	47	5652
2017	Supervisor	18	30	15	17	17	3	1	50	35	1738
2017	Non-supervisor	12	24	17	18	25	4	1	37	45	6978
2014	Supervisor	16	32	16	16	15	3	1	50	33	2172
2014	Non-supervisor	11	26	17	19	21	5	1	39	42	8705
2011	Supervisor	18	30	16	17	13	4	2	51	32	2502
2011	Non-supervisor	11	25	18	19	20	6	1	39	41	9167

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	37	18	16	11	0	0	55	27	1808
2019	Non-supervisor	14	24	19	17	24	2	0	39	41	6754
2018	Supervisor	13	35	18	19	13	1	0	49	33	1552
2018	Non-supervisor	11	22	19	20	26	2	0	34	47	5646
2017	Supervisor	17	35	16	19	11	1	0	53	31	1741
2017	Non-supervisor	12	24	19	19	22	2	0	37	43	6989
2014	Supervisor	15	33	18	20	13	1	0	48	33	2172
2014	Non-supervisor	12	25	21	20	20	3	0	38	41	8701
2011	Supervisor	19	38	17	16	9	1	0	57	26	2500
2011	Non-supervisor	15	30	19	17	16	2	1	47	33	9166
2008	Supervisor	15	39	18	17	11	0	0	54	28	1981
2008	Non-supervisor	12	32	18	20	18	1	0	44	38	6828

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	36	14	11	13	1	1	62	25	1813
2019	Non-supervisor	15	26	18	14	23	2	2	42	39	6760
2018	Supervisor	20	35	17	13	14	0	1	56	27	1557
2018	Non-supervisor	12	26	18	17	25	2	1	39	43	5642
2017	Supervisor	24	33	14	16	12	0	1	57	29	1740
2017	Non-supervisor	13	26	17	16	24	2	2	40	42	6989
2014	Supervisor	20	34	14	15	14	1	1	55	30	2171
2014	Non-supervisor	12	27	18	17	22	3	2	41	40	8696
2011	Supervisor	26	35	13	13	12	0	1	62	25	2498
2011	Non-supervisor	17	32	15	15	17	2	2	51	33	9169
2008	Supervisor	23	42	10	13	11	1	1	65	24	1977
2008	Non-supervisor	15	38	14	14	17	1	2	54	32	6827

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	29	18	7	5	0	2	70	12	1807
2019	Non-supervisor	41	24	17	7	6	1	4	68	14	6757

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	10	7	5	8	1	14	77	14	1803
2019	Non-supervisor	54	8	7	5	7	4	16	77	15	6747

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	27	19	7	6	1	2	68	13	1806
2019	Non-supervisor	31	23	19	11	10	3	4	57	22	6751

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	25	19	9	7	1	2	64	17	1795
2019	Non-supervisor	29	21	19	11	12	4	4	55	25	6726

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	22	18	11	10	2	2	59	22	1803
2019	Non-supervisor	30	19	18	11	13	5	5	54	26	6732

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	17	8	2	2	2	3	87	4	1807
2019	Non-supervisor	56	17	11	4	4	3	6	80	8	6737

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	12	7	3	4	2	3	85	7	1798
2019	Non-supervisor	56	13	10	5	8	4	5	75	14	6725

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	11	4	1	2	1	7	92	4	1804
2019	Non-supervisor	60	11	7	4	6	3	9	81	10	6723

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	46	17	12	5	1	0	66	17	1816
2019	Non-supervisor	11	29	22	17	17	3	1	42	35	6767
2018	Supervisor	18	41	22	12	6	0	0	59	18	1557
2018	Non-supervisor	10	25	24	16	22	2	0	37	39	5642
2017	Supervisor	20	41	19	11	8	1	0	62	19	1738
2017	Non-supervisor	11	26	23	17	20	4	0	38	38	6996

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	42	16	9	4	0	0	70	13	1799
2019	Non-supervisor	20	34	20	12	12	2	0	55	24	6738
2018	Supervisor	29	45	16	6	3	1	0	74	10	1550
2018	Non-supervisor	21	36	20	11	10	1	0	58	22	5635
2017	Supervisor	29	47	12	7	4	0	0	77	11	1742
2017	Non-supervisor	20	38	19	11	9	2	0	60	21	6984
2014	Supervisor	33	44	14	6	3	1	0	77	9	2172
2014	Non-supervisor	25	38	18	10	7	2	1	64	17	8701
2011	Supervisor	30	43	14	7	5	1	0	74	12	2498
2011	Non-supervisor	21	36	20	11	9	2	0	59	21	9163

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	43	15	5	3	1	0	77	8	1807
2019	Non-supervisor	25	34	21	8	8	3	1	61	17	6736
2018	Supervisor	31	44	16	5	3	1	0	76	7	1559
2018	Non-supervisor	25	36	21	7	8	2	0	63	15	5643
2017	Supervisor	35	41	15	6	3	1	0	77	8	1738
2017	Non-supervisor	23	33	22	8	10	3	1	58	19	6988
2014	Supervisor	35	43	13	4	3	2	0	80	6	2169
2014	Non-supervisor	29	37	18	7	6	3	1	68	13	8692

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	40	14	7	5	74	12	1809
2019	Non-supervisor	28	34	15	11	12	62	23	6756
2018	Supervisor	30	44	13	9	5	74	14	1553
2018	Non-supervisor	24	36	16	11	13	60	24	5629
2017	Supervisor	31	42	11	9	6	73	15	1740
2017	Non-supervisor	23	38	15	12	12	61	24	6987
2014	Supervisor	33	42	12	8	5	75	13	2170
2014	Non-supervisor	27	39	15	11	8	66	19	8692
2011	Supervisor	34	42	12	7	5	76	12	2498
2011	Non-supervisor	27	39	15	10	9	66	19	9159
2008	Supervisor	30	45	11	9	5	74	14	1979
2008	Non-supervisor	22	39	15	12	11	62	23	6814

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	34	19	13	12	0	56	25	1811
2019	Non-supervisor	19	25	20	15	20	1	44	35	6759
2018	Supervisor	17	32	22	16	12	0	50	28	1551
2018	Non-supervisor	16	24	21	16	23	0	41	39	5637
2017	Supervisor	19	31	20	16	13	1	50	30	1741
2017	Non-supervisor	15	26	21	16	21	1	42	37	6986
2014	Supervisor	17	36	20	16	10	1	53	26	2172
2014	Non-supervisor	16	32	21	16	15	1	48	31	8701
2011	Supervisor	25	37	18	11	8	0	62	20	2500
2011	Non-supervisor	20	34	21	13	11	1	54	24	9164

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	37	18	13	9	60	22	1803
2019	Non-supervisor	20	28	20	15	17	48	33	6734
2018	Supervisor	18	36	21	16	9	54	25	1548
2018	Non-supervisor	16	28	21	16	19	43	36	5609
2017	Supervisor	18	37	18	16	10	56	26	1742
2017	Non-supervisor	15	29	20	17	18	45	35	6982
2014	Supervisor	18	37	19	16	9	55	25	2171
2014	Non-supervisor	16	33	21	16	13	49	29	8693
2011	Supervisor	25	41	16	11	7	66	18	2501
2011	Non-supervisor	19	37	19	14	10	56	24	9161
2008	Supervisor	25	43	13	12	6	68	18	1980
2008	Non-supervisor	18	39	17	16	10	57	26	6834

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	26	20	14	12	3	0	53	26	1811
2019	Non-supervisor	20	23	20	14	18	4	1	45	34	6761
2018	Supervisor	21	27	20	15	14	1	0	49	30	1559
2018	Non-supervisor	18	21	21	16	21	3	0	40	38	5639
2017	Supervisor	22	26	22	16	12	2	0	49	29	1740
2017	Non-supervisor	18	23	21	14	18	4	1	43	35	6982
2014	Supervisor	23	25	21	15	13	4	0	50	29	2172
2014	Non-supervisor	19	25	21	14	15	4	1	47	31	8700
2011	Supervisor	28	29	17	13	10	3	0	59	24	2501
2011	Non-supervisor	22	27	19	13	13	5	1	52	28	9166
2008	Supervisor	26	32	16	13	8	4	0	60	23	1981
2008	Non-supervisor	19	30	18	15	12	6	0	52	28	6825

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	21	46	34	1817
2019	Non-supervisor	18	46	36	6772
2018	Supervisor	19	49	32	1565
2018	Non-supervisor	19	45	36	5670
2017	Supervisor	22	47	31	1742
2017	Non-supervisor	18	49	33	7000
2014	Supervisor	21	46	33	2172
2014	Non-supervisor	17	51	32	8699
2011	Supervisor	26	49	26	2502
2011	Non-supervisor	21	50	30	9176

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	23	41	21	8	0	7	397
2019	Non-supervisor	20	29	25	9	9	8	1330
2018	Supervisor	34	32	22	7	0	4	340
2018	Non-supervisor	19	32	24	12	6	8	1150
2017	Supervisor	32	32	20	9	0	6	405
2017	Non-supervisor	21	30	23	13	6	7	1317
2014	Supervisor	30	32	22	9	9999	7	494
2014	Non-supervisor	21	30	23	14	9999	12	1642
2011	Supervisor	28	43	19	6	9999	4	669
2011	Non-supervisor	16	45	22	8	9999	9	2018

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	44	6	2	1	0	8	91	3	1803
2019	Non-supervisor	28	51	11	6	3	1	1	80	9	6742

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	32	9	4	2	1	8	84	6	1798
2019	Non-supervisor	34	34	13	8	6	4	1	71	15	6726

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	1817
2019	Non-supervisor	28	72	6747
2018	Supervisor	27	73	1561
2018	Non-supervisor	33	67	5654

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	320
2019	Non-supervisor	60	40	1615
2018	Supervisor	40	60	375
2018	Non-supervisor	60	40	1543

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	52	48	320
2019	Non-supervisor	67	33	1615
2018	Supervisor	55	45	375
2018	Non-supervisor	68	32	1543

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	320
2019	Non-supervisor	5	95	1615
2018	Supervisor	41	59	375
2018	Non-supervisor	4	96	1543

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	320
2019	Non-supervisor	36	64	1615
2018	Supervisor	22	78	375
2018	Non-supervisor	36	64	1543

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	320
2019	Non-supervisor	11	89	1615
2018	Supervisor	6	94	375
2018	Non-supervisor	10	90	1543

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	320
2019	Non-supervisor	13	87	1615
2018	Supervisor	5	95	375
2018	Non-supervisor	12	88	1543

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	320
2019	Non-supervisor	5	95	1615
2018	Supervisor	5	95	375
2018	Non-supervisor	5	95	1543

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	313
2019	Non-supervisor	45	55	1598
2018	Supervisor	42	58	377
2018	Non-supervisor	45	55	1543

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	313
2019	Non-supervisor	41	59	1598
2018	Supervisor	33	67	377
2018	Non-supervisor	42	58	1543

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	313
2019	Non-supervisor	51	49	1598
2018	Supervisor	47	53	377
2018	Non-supervisor	53	47	1543

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	313
2019	Non-supervisor	46	54	1598
2018	Supervisor	39	61	377
2018	Non-supervisor	45	55	1543

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	313
2019	Non-supervisor	34	66	1598
2018	Supervisor	34	66	377
2018	Non-supervisor	37	63	1543

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	313
2019	Non-supervisor	62	38	1598
2018	Supervisor	63	37	377
2018	Non-supervisor	67	33	1543

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	313
2019	Non-supervisor	46	54	1598
2018	Supervisor	47	53	377
2018	Non-supervisor	48	52	1543

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	313
2019	Non-supervisor	8	92	1598
2018	Supervisor	1	99	377
2018	Non-supervisor	8	92	1543

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	313
2019	Non-supervisor	18	82	1598
2018	Supervisor	9	91	377
2018	Non-supervisor	19	81	1543

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	313
2019	Non-supervisor	24	76	1598
2018	Supervisor	15	85	377
2018	Non-supervisor	23	77	1543

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	313
2019	Non-supervisor	57	43	1598
2018	Supervisor	45	55	377
2018	Non-supervisor	57	43	1543

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	313
2019	Non-supervisor	36	64	1598
2018	Supervisor	30	70	377
2018	Non-supervisor	39	61	1543

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	313
2019	Non-supervisor	20	80	1598
2018	Supervisor	16	84	377
2018	Non-supervisor	16	84	1543

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	307
2019	Non-supervisor	43	57	1589
2018	Supervisor	59	41	375
2018	Non-supervisor	42	58	1542

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	307
2019	Non-supervisor	29	71	1589
2018	Supervisor	36	64	375
2018	Non-supervisor	29	71	1542

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	307
2019	Non-supervisor	7	93	1589
2018	Supervisor	12	88	375
2018	Non-supervisor	6	94	1542

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	307
2019	Non-supervisor	33	67	1589
2018	Supervisor	10	90	375
2018	Non-supervisor	32	68	1542

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	307
2019	Non-supervisor	14	86	1589
2018	Supervisor	14	86	375
2018	Non-supervisor	14	86	1542

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	307
2019	Non-supervisor	13	87	1589
2018	Supervisor	8	92	375
2018	Non-supervisor	10	90	1542

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	307
2019	Non-supervisor	20	80	1589
2018	Supervisor	17	83	375
2018	Non-supervisor	20	80	1542

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	307
2019	Non-supervisor	14	86	1589
2018	Supervisor	12	88	375
2018	Non-supervisor	15	85	1542

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	307
2019	Non-supervisor	27	73	1589
2018	Supervisor	23	77	375
2018	Non-supervisor	27	73	1542

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	280
2019	Non-supervisor	12	88	1408
2018	Supervisor	12	88	345
2018	Non-supervisor	11	89	1400

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	280
2019	Non-supervisor	16	84	1408
2018	Supervisor	13	87	345
2018	Non-supervisor	15	85	1400

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	280
2019	Non-supervisor	9	91	1408
2018	Supervisor	9	91	345
2018	Non-supervisor	9	91	1400

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	280
2019	Non-supervisor	5	95	1408
2018	Supervisor	6	94	345
2018	Non-supervisor	6	94	1400

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	280
2019	Non-supervisor	7	93	1408
2018	Supervisor	9	91	345
2018	Non-supervisor	6	94	1400

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	280
2019	Non-supervisor	6	94	1408
2018	Supervisor	9	91	345
2018	Non-supervisor	7	93	1400

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	280
2019	Non-supervisor	5	95	1408
2018	Supervisor	6	94	345
2018	Non-supervisor	5	95	1400

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	280
2019	Non-supervisor	11	89	1408
2018	Supervisor	7	93	345
2018	Non-supervisor	11	89	1400

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	280
2019	Non-supervisor	15	85	1408
2018	Supervisor	10	90	345
2018	Non-supervisor	13	87	1400

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	280
2019	Non-supervisor	37	63	1408
2018	Supervisor	35	65	345
2018	Non-supervisor	39	61	1400

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	280
2019	Non-supervisor	13	87	1408
2018	Supervisor	8	92	345
2018	Non-supervisor	13	87	1400

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	280
2019	Non-supervisor	53	47	1408
2018	Supervisor	43	57	345
2018	Non-supervisor	54	46	1400

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	280
2019	Non-supervisor	3	97	1408

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	58	42	280
2019	Non-supervisor	64	36	1408
2018	Supervisor	53	47	345
2018	Non-supervisor	66	34	1400

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	280
2019	Non-supervisor	4	96	1408
2018	Supervisor	6	94	345
2018	Non-supervisor	4	96	1400

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	280
2019	Non-supervisor	12	88	1408
2018	Supervisor	22	78	345
2018	Non-supervisor	13	87	1400

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	1808
2019	Non-supervisor	35	65	6722

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	31	19	15	13	7	2	49	30	1820
2019	Non-supervisor	10	17	21	14	22	12	4	32	43	6772
2018	Supervisor	11	30	22	16	15	5	1	43	34	1559
2018	Non-supervisor	9	17	23	16	24	9	2	29	45	5654
2017	Supervisor	12	29	21	15	13	7	2	46	31	1744
2017	Non-supervisor	8	17	21	13	22	13	5	31	43	7002
2014	Supervisor	15	31	22	13	11	7	2	50	26	2172
2014	Non-supervisor	9	19	23	13	17	15	4	35	37	8691

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	37	17	11	8	1	0	64	19	1815
2019	Non-supervisor	18	26	20	14	18	4	1	46	33	6756
2018	Supervisor	21	38	18	12	9	1	0	60	22	1559
2018	Non-supervisor	15	27	21	15	20	2	0	43	36	5644
2017	Supervisor	20	38	17	13	10	2	0	59	23	1741
2017	Non-supervisor	14	25	21	14	20	5	1	42	36	6989
2014	Supervisor	22	35	20	12	8	3	0	59	20	2169
2014	Non-supervisor	14	28	22	14	15	6	1	46	31	8679
2011	Supervisor	27	44	14	9	5	1	0	72	14	2495
2011	Non-supervisor	19	36	19	12	10	4	0	57	23	9158

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	1813
2019	Non-supervisor	15	85	6743
2018	Supervisor	9	91	1557
2018	Non-supervisor	16	84	5642

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	143
2019	Non-supervisor	48	52	817
2018	Supervisor	30	70	126
2018	Non-supervisor	46	54	698

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	76	24	143
2019	Non-supervisor	78	22	817
2018	Supervisor	69	31	126
2018	Non-supervisor	75	25	698

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	143
2019	Non-supervisor	5	95	817
2018	Supervisor	10	90	126
2018	Non-supervisor	3	97	698

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	143
2019	Non-supervisor	25	75	817
2018	Supervisor	12	88	126
2018	Non-supervisor	25	75	698

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	143
2019	Non-supervisor	12	88	817
2018	Supervisor	6	94	126
2018	Non-supervisor	12	88	698

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	143
2019	Non-supervisor	10	90	817
2018	Supervisor	4	96	126
2018	Non-supervisor	10	90	698

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	143
2019	Non-supervisor	8	92	817
2018	Supervisor	7	93	126
2018	Non-supervisor	9	91	698

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	141
2019	Non-supervisor	37	63	798
2018	Supervisor	31	69	126
2018	Non-supervisor	36	64	699

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	141
2019	Non-supervisor	25	75	798
2018	Supervisor	16	84	126
2018	Non-supervisor	24	76	699

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	141
2019	Non-supervisor	24	76	798
2018	Supervisor	18	82	126
2018	Non-supervisor	23	77	699

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	141
2019	Non-supervisor	10	90	798
2018	Supervisor	5	95	126
2018	Non-supervisor	10	90	699

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	141
2019	Non-supervisor	23	77	798
2018	Supervisor	16	84	126
2018	Non-supervisor	19	81	699

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	141
2019	Non-supervisor	36	64	798
2018	Supervisor	32	68	126
2018	Non-supervisor	35	65	699

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	141
2019	Non-supervisor	6	94	798
2018	Supervisor	11	89	126
2018	Non-supervisor	8	92	699

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	141
2019	Non-supervisor	3	97	798
2018	Supervisor	5	95	126
2018	Non-supervisor	3	97	699

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	141
2019	Non-supervisor	10	90	798
2018	Supervisor	4	96	126
2018	Non-supervisor	12	88	699

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	141
2019	Non-supervisor	15	85	798
2018	Supervisor	13	87	126
2018	Non-supervisor	13	87	699

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	141
2019	Non-supervisor	19	81	798
2018	Supervisor	17	83	126
2018	Non-supervisor	20	80	699

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	141
2019	Non-supervisor	18	82	798
2018	Supervisor	11	89	126
2018	Non-supervisor	17	83	699

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	139
2019	Non-supervisor	28	72	794
2018	Supervisor	29	71	126
2018	Non-supervisor	26	74	699

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	139
2019	Non-supervisor	19	81	794
2018	Supervisor	18	82	126
2018	Non-supervisor	18	82	699

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	139
2019	Non-supervisor	6	94	794
2018	Supervisor	6	94	126
2018	Non-supervisor	4	96	699

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	139
2019	Non-supervisor	26	74	794
2018	Supervisor	12	88	126
2018	Non-supervisor	26	74	699

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	139
2019	Non-supervisor	6	94	794
2018	Supervisor	6	94	126
2018	Non-supervisor	6	94	699

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	139
2019	Non-supervisor	8	92	794
2018	Supervisor	8	92	126
2018	Non-supervisor	9	91	699

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	139
2019	Non-supervisor	13	87	794
2018	Supervisor	9	91	126
2018	Non-supervisor	12	88	699

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	139
2019	Non-supervisor	10	90	794
2018	Supervisor	8	92	126
2018	Non-supervisor	9	91	699

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	139
2019	Non-supervisor	43	57	794
2018	Supervisor	51	49	126
2018	Non-supervisor	46	54	699

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	119
2019	Non-supervisor	6	94	681
2018	Supervisor	5	95	114
2018	Non-supervisor	7	93	632

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	119
2019	Non-supervisor	9	91	681
2018	Supervisor	6	94	114
2018	Non-supervisor	8	92	632

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	119
2019	Non-supervisor	3	97	681

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	119
2019	Non-supervisor	3	97	681

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	119
2019	Non-supervisor	11	89	681
2018	Supervisor	3	97	114
2018	Non-supervisor	10	90	632

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	119
2019	Non-supervisor	12	88	681
2018	Supervisor	11	89	114
2018	Non-supervisor	12	88	632

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	119
2019	Non-supervisor	36	64	681
2018	Supervisor	29	71	114
2018	Non-supervisor	31	69	632

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	119
2019	Non-supervisor	12	88	681
2018	Supervisor	9	91	114
2018	Non-supervisor	12	88	632

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	119
2019	Non-supervisor	49	51	681
2018	Supervisor	48	52	114
2018	Non-supervisor	45	55	632

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	73	27	119
2019	Non-supervisor	67	33	681
2018	Supervisor	56	44	114
2018	Non-supervisor	68	32	632

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	119
2019	Non-supervisor	4	96	681
2018	Supervisor	7	93	114
2018	Non-supervisor	4	96	632

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	119
2019	Non-supervisor	11	89	681
2018	Supervisor	16	84	114
2018	Non-supervisor	14	86	632

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	1811
2019	Non-supervisor	22	78	6723

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	30	24	8	6	11	2	56	16	1813
2019	Non-supervisor	12	18	27	10	14	15	4	37	29	6747
2018	Supervisor	14	33	28	8	7	8	2	52	17	1555
2018	Non-supervisor	10	19	30	10	15	13	2	35	30	5638
2017	Supervisor	16	31	24	7	6	12	4	57	15	1740
2017	Non-supervisor	10	20	27	9	13	17	5	38	27	6996
2014	Supervisor	20	30	23	6	5	14	3	60	13	2172
2014	Non-supervisor	11	21	27	9	9	20	4	41	23	8690

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	38	18	6	5	2	0	69	12	1809
2019	Non-supervisor	20	26	24	10	13	7	1	50	24	6740
2018	Supervisor	24	40	21	8	5	2	0	65	13	1558
2018	Non-supervisor	16	28	26	10	14	5	1	47	26	5631
2017	Supervisor	25	41	19	6	5	4	1	69	11	1743
2017	Non-supervisor	16	27	25	9	12	9	2	49	24	6975
2014	Supervisor	28	37	20	6	4	5	1	69	10	2170
2014	Non-supervisor	17	29	24	9	9	10	1	52	20	8675
2011	Supervisor	34	45	12	5	2	2	0	81	7	2491
2011	Non-supervisor	23	38	19	8	6	5	0	65	15	9148

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	22	21	16	29	0	0	33	45	1814
2019	Non-supervisor	15	20	20	16	27	0	1	36	43	6762
2018	Supervisor	12	18	21	16	32	0	0	31	48	1562
2018	Non-supervisor	12	17	20	17	33	0	1	29	51	5658
2017	Supervisor	13	20	18	17	31	0	1	33	49	1743
2017	Non-supervisor	14	17	16	17	34	1	1	31	52	6990

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	21	28	24	19	0	28	43	1818
2019	Non-supervisor	21	29	25	13	11	1	50	24	6766
2018	Supervisor	6	17	31	25	20	0	23	45	1564
2018	Non-supervisor	18	28	28	14	10	1	47	24	5654
2017	Supervisor	8	20	28	24	19	0	28	43	1740
2017	Non-supervisor	19	27	26	14	11	2	47	26	6974

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	31	31	15	12	0	0	43	27	1803
2019	Non-supervisor	29	31	20	9	7	0	3	62	17	6711
2018	Supervisor	9	27	33	19	11	0	0	37	30	1548
2018	Non-supervisor	25	31	23	11	7	1	2	57	19	5614
2017	Supervisor	11	30	28	18	12	0	0	42	30	1737
2017	Non-supervisor	26	29	22	11	8	1	4	58	19	6967

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	18	24	23	27	0	0	25	50	1807
2019	Non-supervisor	16	21	21	17	23	0	1	38	41	6739
2018	Supervisor	7	17	23	25	28	0	0	23	53	1556
2018	Non-supervisor	14	21	22	18	23	0	1	36	41	5636
2017	Supervisor	9	21	26	21	23	0	1	30	44	1740
2017	Non-supervisor	17	22	23	17	18	1	2	40	36	6980

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	28	19	12	9	0	3	59	21	1812
2019	Non-supervisor	42	22	14	7	10	1	5	68	18	6732
2018	Supervisor	28	27	22	11	8	0	4	57	20	1559
2018	Non-supervisor	40	23	15	7	8	0	6	67	17	5628
2017	Supervisor	28	30	19	10	7	0	5	61	18	1741
2017	Non-supervisor	40	24	14	7	6	1	8	71	14	6967

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	30	24	13	12	1	51	25	1809
2019	Non-supervisor	28	26	21	10	13	1	55	24	6743
2018	Supervisor	16	28	27	15	14	0	45	29	1555
2018	Non-supervisor	24	24	24	13	14	1	48	28	5641
2017	Supervisor	17	30	28	14	10	0	47	25	1738
2017	Non-supervisor	23	29	23	13	11	1	52	24	6964

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	39	27	11	6	0	0	57	16	1810
2019	Non-supervisor	22	29	23	13	12	1	1	51	26	6745
2018	Supervisor	14	34	31	13	7	1	0	49	20	1553
2018	Non-supervisor	18	28	25	14	14	1	1	47	28	5647
2017	Supervisor	18	35	25	13	8	0	0	53	21	1736
2017	Non-supervisor	19	27	25	16	11	1	1	47	28	6956

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	31	31	16	11	0	0	42	26	1806
2019	Non-supervisor	19	28	23	15	13	1	1	47	29	6742
2018	Supervisor	10	30	29	20	12	0	0	40	31	1555
2018	Non-supervisor	16	27	26	16	15	1	1	43	31	5646
2017	Supervisor	10	30	29	19	12	0	0	40	31	1738
2017	Non-supervisor	17	27	24	17	13	1	1	45	30	6960

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	35	27	10	6	0	0	57	16	1805
2019	Non-supervisor	24	28	21	12	13	1	1	53	25	6728
2018	Supervisor	16	35	27	14	7	0	0	51	22	1551
2018	Non-supervisor	20	28	23	14	13	0	1	49	27	5630
2017	Supervisor	19	35	23	13	9	0	0	55	22	1737
2017	Non-supervisor	22	28	21	15	12	1	1	51	27	6961

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	31	19	9	9	0	0	63	18	1804
2019	Non-supervisor	29	24	19	12	16	1	1	53	28	6736

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	31	26	15	9	0	0	49	24	1805
2019	Non-supervisor	29	31	21	10	8	1	1	60	18	6712
2018	Supervisor	14	28	28	18	12	0	0	42	30	1547
2018	Non-supervisor	25	33	22	11	9	0	1	58	20	5621
2017	Supervisor	14	31	25	18	12	0	0	45	30	1736
2017	Non-supervisor	25	31	21	11	8	1	2	58	20	6937

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	30	17	7	6	1	71	12	1803
2019	Non-supervisor	34	26	20	9	11	1	60	20	6724
2018	Supervisor	37	31	18	9	4	1	69	13	1546
2018	Non-supervisor	33	27	19	10	10	1	60	20	5617
2017	Supervisor	42	28	17	8	4	1	71	12	1741
2017	Non-supervisor	32	27	20	11	8	1	60	20	6989

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	16	6	3	3	0	4	87	7	1798
2019	Non-supervisor	56	18	9	4	7	1	5	79	11	6707
2018	Supervisor	60	22	9	4	2	0	3	85	6	1549
2018	Non-supervisor	52	21	11	5	7	1	3	76	12	5626

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	20	11	5	6	0	1	78	11	1805
2019	Non-supervisor	51	18	12	7	9	1	1	71	17	6740
2018	Supervisor	49	23	13	6	7	0	1	73	14	1552
2018	Non-supervisor	44	20	15	8	11	1	2	66	19	5636
2017	Supervisor	53	23	11	6	4	0	1	77	11	1740
2017	Non-supervisor	47	21	12	8	9	1	2	70	18	6988

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	16	5	2	1	76	8	1795
2019	Non-supervisor	42	32	14	6	6	1	74	12	6720
2018	Supervisor	39	33	18	5	4	1	73	9	1554
2018	Non-supervisor	36	32	16	8	7	1	68	15	5640
2017	Supervisor	40	34	16	5	4	1	75	9	1737
2017	Non-supervisor	36	33	15	8	6	1	70	14	6984

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	26	13	6	6	1	75	12	1798
2019	Non-supervisor	43	22	14	8	11	1	66	20	6710
2018	Supervisor	41	27	16	7	8	0	69	15	1551
2018	Non-supervisor	35	24	16	10	14	1	60	24	5623
2017	Supervisor	45	27	13	8	6	0	72	15	1742
2017	Non-supervisor	39	24	15	10	10	1	64	21	6981

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	34	23	8	5	0	1	64	13	1795
2019	Non-supervisor	56	9	4	1	1	1	27	91	4	6676
2018	Supervisor	28	33	23	9	6	0	0	61	16	1543
2018	Non-supervisor	51	11	4	2	1	0	31	90	4	5585
2017	Supervisor	32	36	20	8	5	0	1	68	12	1740
2017	Non-supervisor	49	12	5	2	2	1	30	88	5	6970

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	26	8	3	1	0	1	88	4	1790
2019	Non-supervisor	58	21	9	3	3	1	5	85	6	6708
2018	Supervisor	61	23	10	2	2	0	2	86	4	1549
2018	Non-supervisor	54	23	11	3	3	0	7	82	6	5604
2017	Supervisor	61	25	8	2	2	0	2	88	4	1726
2017	Non-supervisor	53	23	9	3	2	1	8	84	6	6933

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	14	3	2	2	0	2	94	3	1803
2019	Non-supervisor	67	14	6	3	5	1	3	85	9	6723
2018	Supervisor	75	15	4	2	2	0	2	92	4	1554
2018	Non-supervisor	62	16	7	4	6	0	5	83	10	5630
2017	Supervisor	75	16	4	2	2	0	2	92	3	1743
2017	Non-supervisor	60	17	7	4	5	1	5	82	10	6991

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	29	11	2	1	1	85	4	1793
2019	Non-supervisor	50	29	13	4	2	2	81	6	6705
2018	Supervisor	51	31	12	4	2	1	83	5	1552
2018	Non-supervisor	45	30	15	5	3	2	77	8	5609
2017	Supervisor	51	31	12	3	2	1	83	4	1741
2017	Non-supervisor	45	31	14	4	3	3	79	7	6985

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	22	42	22	7	0	29	29	1819
2019	Non-supervisor	11	27	35	16	10	0	38	27	6761
2018	Supervisor	5	18	44	23	10	0	23	33	1563
2018	Non-supervisor	8	25	36	19	11	0	33	31	5650
2017	Supervisor	5	19	41	22	13	1	23	35	1743
2017	Non-supervisor	8	23	39	18	12	0	30	30	6999

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	29	38	13	4	16	45	1798
2019	Non-supervisor	17	24	36	16	7	23	41	6689
2018	Supervisor	18	30	36	13	3	16	49	1543
2018	Non-supervisor	18	26	37	14	6	20	43	5619
2017	Supervisor	14	32	38	11	5	16	46	1743
2017	Non-supervisor	14	26	39	14	6	21	40	6967

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	48	16	9	4	0	71	13	1814
2019	Non-supervisor	17	38	19	14	11	2	56	25	6740
2018	Supervisor	22	47	17	10	4	0	70	13	1555
2018	Non-supervisor	15	40	18	14	12	1	55	27	5639
2017	Supervisor	21	46	17	9	6	1	68	15	1744
2017	Non-supervisor	14	38	17	14	14	2	54	28	6988

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	28	20	23	18	0	39	41	1817
2019	Non-supervisor	11	21	16	20	30	1	32	51	6744
2018	Supervisor	10	28	17	24	20	0	39	45	1559
2018	Non-supervisor	9	22	15	20	33	1	32	53	5656
2017	Supervisor	8	29	19	22	21	1	37	44	1744
2017	Non-supervisor	7	22	15	20	34	1	30	54	6987

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	1817
2019	Non-supervisor	23	77	6745
2017	Supervisor	16	84	1741
2017	Non-supervisor	24	76	6985
2014	Supervisor	14	86	2169
2014	Non-supervisor	20	80	8679

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	76	24	283
2019	Non-supervisor	78	22	1478
2017	Supervisor	78	22	257
2017	Non-supervisor	74	26	1546
2014	Supervisor	73	27	271
2014	Non-supervisor	74	26	1655

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	35	6	9	4	2	0	80	13	214
2019	Non-supervisor	39	31	9	12	7	0	0	71	19	1125
2017	Supervisor	45	34	3	12	4	0	2	81	16	200
2017	Non-supervisor	37	40	8	9	5	0	1	78	14	1171
2014	Supervisor	50	31	7	10	3	0	0	81	13	199
2014	Non-supervisor	41	35	8	9	6	0	0	77	15	1213

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	27	24	16	20	0	0	12	88	1801
2019	Non-supervisor	17	27	24	13	16	2	1	18	82	6733
2018	Supervisor	18	22	24	15	19	1	0	18	82	1562
2018	Non-supervisor	18	23	24	14	20	2	0	18	82	5654
2017	Supervisor	24	24	19	13	17	2	0	25	75	1743
2017	Non-supervisor	22	22	20	13	19	3	1	23	77	7001

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	71	29	1576
2019	Non-supervisor	63	37	5409

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	1546
2019	Non-supervisor	35	65	5291
2018	Supervisor	19	81	1271
2018	Non-supervisor	26	74	4486

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	6	15	18	20	34	1	7	23	58	1542
2019	Non-supervisor	6	16	19	17	33	1	7	24	55	5291
2018	Supervisor	5	17	17	18	36	1	7	24	58	1267
2018	Non-supervisor	5	15	18	17	38	2	6	22	59	4511
2017	Supervisor	7	18	14	18	33	1	9	27	57	1290
2017	Non-supervisor	6	17	16	16	35	2	8	25	57	5116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	2	7	13	22	49	1	5	10	76	1540
2019	Non-supervisor	4	10	17	19	43	1	6	15	66	5285
2018	Supervisor	1	7	12	18	57	1	5	9	79	1268
2018	Non-supervisor	2	9	15	16	51	2	5	12	72	4512
2017	Supervisor	1	7	10	15	59	1	7	8	81	1290
2017	Non-supervisor	2	7	12	15	55	2	7	10	77	5118

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	18	18	12	20	1	4	46	34	1771
2019	Non-supervisor	25	14	17	13	23	1	6	43	40	6624
2018	Supervisor	29	16	16	14	20	1	5	48	36	1553
2018	Non-supervisor	26	13	15	13	27	1	6	42	42	5644

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment