2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 45 5 16 7 0 0 72 23 882
2019 Non-visible minority 23 49 7 15 6 0 0 72 21 7593
2017 Visible minority 22 44 6 17 10 0 0 67 27 860
2017 Non-visible minority 19 51 7 15 7 0 0 71 23 7812
2014 Visible minority 25 46 7 15 7 0 0 71 22 1035
2014 Non-visible minority 20 51 7 15 6 0 0 71 22 9786
2011 Visible minority 29 47 5 11 7 0 0 76 18 1029
2011 Non-visible minority 26 50 6 13 5 0 0 76 18 10549
2008 Visible minority 25 43 6 13 13 0 0 68 25 633
2008 Non-visible minority 23 50 6 14 7 0 0 73 22 8158

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 18 5 4 4 0 1 87 8 884
2019 Non-visible minority 69 20 5 3 2 0 1 90 5 7567
2017 Visible minority 64 23 5 4 3 1 1 88 7 857
2017 Non-visible minority 67 21 5 3 3 0 1 89 6 7806
2014 Visible minority 67 21 4 3 3 0 1 89 7 1036
2014 Non-visible minority 64 23 5 4 3 0 1 88 6 9778
2011 Visible minority 67 21 4 3 2 0 2 90 5 1028
2011 Non-visible minority 70 19 4 4 2 0 1 90 6 10547
2008 Visible minority 73 17 4 2 2 0 1 91 5 630
2008 Non-visible minority 75 16 4 3 2 0 1 92 5 8150

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 32 11 15 15 0 0 59 30 881
2019 Non-visible minority 26 35 10 17 11 0 0 62 28 7578
2017 Visible minority 23 33 9 18 17 0 0 57 34 857
2017 Non-visible minority 24 36 10 17 13 0 0 60 31 7808
2014 Visible minority 25 32 12 16 15 0 0 58 30 1035
2014 Non-visible minority 25 35 11 18 12 0 0 59 30 9773
2011 Visible minority 23 39 13 13 12 0 1 62 25 1031
2011 Non-visible minority 25 35 11 16 13 0 0 61 29 10539

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 39 13 17 12 0 0 59 28 883
2019 Non-visible minority 17 41 12 19 11 0 0 58 30 7569
2018 Visible minority 18 41 10 16 15 0 0 59 31 711
2018 Non-visible minority 13 47 11 19 10 0 0 60 29 6444
2017 Visible minority 15 35 14 18 18 0 0 50 36 858
2017 Non-visible minority 14 38 13 20 14 0 0 53 35 7808
2014 Visible minority 16 37 12 20 14 0 0 53 35 1037
2014 Non-visible minority 14 38 14 21 13 0 0 52 34 9777
2011 Visible minority 21 41 12 15 10 0 1 63 25 1030
2011 Non-visible minority 21 44 12 15 8 0 1 65 23 10554
2008 Visible minority 19 42 13 14 12 0 1 61 26 633
2008 Non-visible minority 17 43 11 18 10 0 0 61 28 8159

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 33 15 16 12 0 0 58 28 875
2019 Non-visible minority 24 38 12 16 10 0 0 62 26 7542
2017 Visible minority 20 37 11 18 13 0 0 57 32 852
2017 Non-visible minority 23 39 12 16 10 0 0 62 26 7776
2014 Visible minority 23 36 14 18 9 0 0 59 26 1035
2014 Non-visible minority 23 40 13 16 8 0 0 64 23 9774

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 27 14 13 16 1 1 56 30 880
2019 Non-visible minority 28 33 15 12 12 0 0 61 24 7577
2018 Visible minority 25 29 14 15 17 1 0 54 32 710
2018 Non-visible minority 25 33 15 13 12 0 0 59 26 6422
2017 Visible minority 21 30 15 16 18 0 0 52 34 855
2017 Non-visible minority 25 32 14 14 14 0 1 58 28 7797
2014 Visible minority 21 32 16 14 16 1 1 54 30 1034
2014 Non-visible minority 23 33 16 14 12 0 0 57 27 9774
2011 Visible minority 24 34 15 13 13 0 1 59 26 1027
2011 Non-visible minority 27 36 14 12 10 0 1 64 22 10547

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 34 15 9 15 0 0 61 24 880
2019 Non-visible minority 26 37 14 10 13 0 0 63 22 7578
2018 Visible minority 24 35 14 10 16 0 0 60 27 708
2018 Non-visible minority 24 38 14 12 13 0 0 61 25 6417
2017 Visible minority 23 39 13 9 16 0 0 62 25 859
2017 Non-visible minority 23 42 13 10 12 0 0 65 22 7811
2014 Visible minority 24 40 16 9 10 0 0 65 19 1034
2014 Non-visible minority 23 42 15 11 9 0 0 66 20 9784
2011 Visible minority 30 39 13 8 10 0 0 69 18 1028
2011 Non-visible minority 32 40 12 8 8 0 0 72 16 10546
2008 Visible minority 29 38 15 8 10 0 0 67 18 629
2008 Non-visible minority 30 40 12 10 7 0 0 71 17 8121

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 28 15 16 22 0 0 47 38 879
2019 Non-visible minority 17 31 16 17 19 0 0 49 36 7565
2018 Visible minority 17 25 16 12 28 1 0 43 41 709
2018 Non-visible minority 15 27 16 17 24 0 0 43 41 6416
2017 Visible minority 13 26 18 16 27 0 0 39 43 856
2017 Non-visible minority 15 29 16 18 22 0 0 43 41 7804
2014 Visible minority 14 28 19 16 22 0 0 42 38 1036
2014 Non-visible minority 14 30 18 20 18 0 0 44 38 9779
2011 Visible minority 16 32 16 16 18 1 1 49 35 1032
2011 Non-visible minority 15 34 16 17 17 0 0 49 34 10557

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 40 15 13 7 0 0 65 20 873
2019 Non-visible minority 21 41 16 14 7 0 0 63 21 7534
2018 Visible minority 23 36 18 10 12 0 0 60 22 711
2018 Non-visible minority 20 41 16 14 9 0 0 61 23 6428
2017 Visible minority 21 40 16 13 10 0 0 61 23 859
2017 Non-visible minority 21 40 16 14 9 0 0 61 23 7800

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 37 12 8 8 0 0 72 16 879
2019 Non-visible minority 30 38 15 9 8 0 0 68 17 7542
2018 Visible minority 34 35 15 7 9 0 0 69 16 711
2018 Non-visible minority 29 41 14 8 7 0 0 71 15 6424
2017 Visible minority 29 38 13 9 10 1 0 68 19 858
2017 Non-visible minority 28 39 15 9 9 0 0 67 18 7790
2014 Visible minority 34 34 16 8 8 1 0 69 15 1034
2014 Non-visible minority 26 41 17 9 7 1 0 67 16 9782
2011 Visible minority 33 37 13 7 7 2 0 72 14 1032
2011 Non-visible minority 29 42 15 8 6 1 0 71 14 10556
2008 Visible minority 37 37 11 6 9 0 0 74 15 633
2008 Non-visible minority 35 39 13 7 6 1 0 74 13 8157

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 27 17 14 21 0 0 47 35 879
2019 Non-visible minority 19 30 16 16 18 0 0 50 34 7556
2018 Visible minority 18 28 16 12 26 0 0 47 38 712
2018 Non-visible minority 16 31 16 16 21 0 0 47 37 6415
2017 Visible minority 15 27 17 15 26 1 0 42 41 857
2017 Non-visible minority 16 30 16 16 22 0 0 46 38 7797

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 30 13 4 7 0 0 76 11 876
2019 Non-visible minority 42 36 12 5 6 0 0 78 10 7524
2018 Visible minority 46 30 12 5 6 0 0 77 11 708
2018 Non-visible minority 41 38 12 5 5 0 0 79 10 6387
2017 Visible minority 46 34 9 5 5 0 0 80 11 856
2017 Non-visible minority 44 37 11 4 4 0 0 81 8 7786
2014 Visible minority 55 30 9 4 2 0 0 85 6 1032
2014 Non-visible minority 52 32 10 3 3 0 0 84 6 9769
2011 Visible minority 55 31 8 3 4 0 0 86 7 1031
2011 Non-visible minority 54 33 8 3 2 0 0 87 5 10556

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 31 17 14 17 0 0 52 31 871
2019 Non-visible minority 18 33 15 16 17 0 0 52 33 7538
2018 Visible minority 16 29 15 16 22 0 0 46 39 710
2018 Non-visible minority 16 34 14 17 18 0 0 50 36 6416
2017 Visible minority 16 29 16 19 21 0 0 45 39 856
2017 Non-visible minority 17 35 14 17 17 0 0 52 34 7777
2014 Visible minority 15 30 16 22 17 0 0 45 39 1035
2014 Non-visible minority 13 34 15 21 17 0 0 47 38 9779
2011 Visible minority 17 34 18 15 15 1 1 52 30 1031
2011 Non-visible minority 21 37 14 15 13 0 0 58 28 10553

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 26 18 12 20 0 0 50 32 876
2019 Non-visible minority 22 30 18 13 16 0 0 52 30 7555
2018 Visible minority 18 26 16 16 23 0 0 45 39 708
2018 Non-visible minority 19 30 18 15 18 0 0 49 33 6385
2017 Visible minority 17 29 18 16 20 0 0 46 36 854
2017 Non-visible minority 20 30 16 16 17 0 0 50 33 7777
2014 Visible minority 16 31 18 17 17 0 0 47 34 1033
2014 Non-visible minority 18 32 18 17 15 0 0 50 31 9785

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 29 19 14 15 0 0 52 29 865
2019 Non-visible minority 18 34 19 16 12 0 0 53 28 7470
2018 Visible minority 19 27 16 15 23 0 0 46 38 708
2018 Non-visible minority 17 30 19 17 17 0 0 47 34 6402
2017 Visible minority 15 31 17 18 18 0 0 46 36 853
2017 Non-visible minority 18 31 19 17 15 0 0 49 32 7777
2014 Visible minority 18 31 20 16 14 0 1 49 31 1035
2014 Non-visible minority 17 33 21 17 12 0 0 50 29 9779
2011 Visible minority 22 39 19 11 8 1 1 62 19 1031
2011 Non-visible minority 24 40 17 11 6 1 0 65 17 10534

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 33 15 6 6 0 0 73 12 880
2019 Non-visible minority 33 41 14 7 5 0 0 74 12 7569
2018 Visible minority 35 36 15 7 7 0 0 71 14 712
2018 Non-visible minority 31 40 15 8 6 0 0 72 13 6423
2017 Visible minority 31 42 13 7 8 0 0 72 14 853
2017 Non-visible minority 31 43 13 7 6 0 0 74 13 7767
2014 Visible minority 35 42 13 5 4 0 0 78 9 1034
2014 Non-visible minority 34 43 12 6 4 0 0 78 10 9767
2011 Visible minority 36 44 10 4 5 0 0 81 9 1028
2011 Non-visible minority 40 43 9 5 3 0 0 83 8 10550
2008 Visible minority 39 42 8 7 3 0 0 81 11 635
2008 Non-visible minority 39 45 7 6 3 0 0 84 8 8160

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 32 21 7 6 0 1 66 13 877
2019 Non-visible minority 30 32 22 9 6 0 1 63 15 7516
2018 Visible minority 31 34 19 9 6 0 1 66 14 710
2018 Non-visible minority 30 33 20 9 6 0 2 64 15 6440
2017 Visible minority 33 34 17 10 4 0 2 69 14 860
2017 Non-visible minority 31 37 19 8 4 0 2 69 12 7808
2014 Visible minority 28 37 22 7 4 0 1 66 12 1035
2014 Non-visible minority 28 36 22 8 5 0 1 65 13 9778
2011 Visible minority 31 35 20 7 5 0 2 67 13 1031
2011 Non-visible minority 30 34 20 9 6 0 1 65 15 10554
2008 Visible minority 25 31 24 9 10 0 1 57 19 634
2008 Non-visible minority 23 34 23 11 8 0 1 58 19 8154

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 29 32 12 6 1 2 19 48 882
2019 Non-visible minority 17 30 34 13 5 1 1 19 47 7585
2018 Visible minority 20 29 30 14 5 1 2 19 50 711
2018 Non-visible minority 16 32 34 13 4 0 1 17 48 6429
2017 Visible minority 17 31 30 11 6 1 4 17 51 853
2017 Non-visible minority 17 30 33 12 5 1 2 18 48 7772
2014 Visible minority 13 31 36 11 5 1 3 17 46 1033
2014 Non-visible minority 14 33 35 12 5 1 1 17 48 9764
2011 Visible minority 15 29 32 13 6 1 4 20 46 1029
2011 Non-visible minority 13 31 33 14 6 1 2 20 46 10532
2008 Visible minority 17 31 31 14 3 0 3 18 50 633
2008 Non-visible minority 15 34 33 12 4 1 1 16 50 8149

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 25 25 14 11 2 3 26 48 878
2019 Non-visible minority 21 27 28 15 7 1 1 22 49 7568
2018 Visible minority 25 25 22 15 7 2 2 24 53 713
2018 Non-visible minority 22 30 28 13 6 1 1 20 52 6407
2017 Visible minority 21 23 29 12 7 3 5 21 48 852
2017 Non-visible minority 20 27 28 14 7 1 2 22 49 7761
2014 Visible minority 16 25 30 16 7 3 3 24 44 1032
2014 Non-visible minority 18 29 30 14 6 2 1 21 48 9766
2011 Visible minority 16 22 29 17 10 3 3 28 41 1026
2011 Non-visible minority 15 25 29 18 9 2 2 28 42 10520
2008 Visible minority 20 24 27 16 7 2 4 25 47 633
2008 Non-visible minority 17 28 30 15 7 1 1 22 46 8131

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 26 29 14 6 3 3 21 48 879
2019 Non-visible minority 20 27 28 15 6 2 2 22 49 7559
2018 Visible minority 26 23 26 13 6 3 3 21 52 711
2018 Non-visible minority 21 29 29 12 5 2 2 18 52 6401
2017 Visible minority 24 25 26 12 5 3 5 19 53 852
2017 Non-visible minority 20 27 28 14 6 2 3 21 50 7771
2014 Visible minority 18 25 29 14 7 2 4 23 46 1034
2014 Non-visible minority 21 30 28 12 5 2 2 17 53 9763
2011 Visible minority 21 24 27 13 7 3 4 22 49 1024
2011 Non-visible minority 19 28 29 13 6 2 3 21 49 10511
2008 Visible minority 21 29 23 15 5 3 4 22 53 630
2008 Non-visible minority 20 29 30 13 5 1 2 18 50 8143

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 14 32 24 12 3 5 39 26 880
2019 Non-visible minority 8 16 35 25 11 1 3 38 26 7546
2018 Visible minority 12 14 31 24 12 2 6 39 28 708
2018 Non-visible minority 9 17 36 25 9 1 3 35 27 6382
2017 Visible minority 11 15 35 22 8 2 7 33 28 850
2017 Non-visible minority 10 17 33 24 10 1 5 37 28 7745
2014 Visible minority 11 14 32 26 9 2 6 37 28 1026
2014 Non-visible minority 9 19 35 24 8 1 3 34 30 9725
2011 Visible minority 11 17 33 20 11 2 5 34 31 1024
2011 Non-visible minority 11 19 32 23 10 1 4 34 32 10497
2008 Visible minority 13 19 32 19 10 1 5 32 34 630
2008 Non-visible minority 10 21 36 22 8 1 3 30 32 8125

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 18 30 16 9 2 2 26 42 879
2019 Non-visible minority 23 27 26 15 8 1 2 23 50 7567
2018 Visible minority 26 24 26 14 7 1 2 21 52 706
2018 Non-visible minority 28 27 25 11 6 1 2 17 57 6408
2017 Visible minority 23 22 29 13 6 1 5 20 48 851
2017 Non-visible minority 23 25 27 14 7 1 3 21 51 7775
2014 Visible minority 21 25 27 14 8 2 3 23 49 1029
2014 Non-visible minority 24 28 27 12 5 1 2 18 54 9763
2011 Visible minority 19 23 29 15 8 2 4 25 44 1027
2011 Non-visible minority 18 25 30 15 8 1 3 24 45 10519
2008 Visible minority 23 24 27 13 8 1 4 22 50 632
2008 Non-visible minority 20 27 29 15 6 1 2 21 49 8133

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 21 25 16 10 4 4 28 45 880
2019 Non-visible minority 19 23 27 18 9 2 2 28 43 7551
2018 Visible minority 20 23 25 16 9 3 5 27 46 709
2018 Non-visible minority 18 24 26 20 8 1 2 29 44 6392
2017 Visible minority 18 19 27 19 7 4 6 29 41 850
2017 Non-visible minority 16 21 27 20 10 2 5 32 40 7773
2014 Visible minority 15 18 27 22 11 3 4 35 36 1031
2014 Non-visible minority 14 21 29 22 10 2 3 34 36 9763
2011 Visible minority 16 23 26 17 9 5 4 29 43 1028
2011 Non-visible minority 16 23 27 18 10 2 4 30 41 10534
2008 Visible minority 21 27 26 14 6 3 4 22 51 633
2008 Non-visible minority 20 26 27 17 7 1 2 24 48 8136

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 21 28 16 10 3 4 27 43 880
2019 Non-visible minority 19 25 31 14 7 2 2 22 46 7562
2018 Visible minority 23 24 25 13 9 2 4 23 50 710
2018 Non-visible minority 21 29 28 12 6 2 2 19 52 6414
2017 Visible minority 22 21 31 12 5 3 6 19 46 853
2017 Non-visible minority 19 26 29 13 6 3 4 20 48 7766
2014 Visible minority 18 22 29 15 9 3 4 26 43 1029
2014 Non-visible minority 19 28 30 12 5 2 3 18 50 9744

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 15 29 26 12 2 3 40 29 877
2019 Non-visible minority 10 17 33 26 11 1 2 39 28 7573
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 67 15 8 2 4 0 5 86 6 879
2019 Non-visible minority 71 13 7 2 2 0 4 89 5 7563
2017 Visible minority 62 19 6 2 5 1 5 86 7 856
2017 Non-visible minority 70 14 6 2 2 1 5 89 4 7801
2014 Visible minority 63 19 7 2 4 0 4 86 6 1036
2014 Non-visible minority 69 15 6 2 2 1 5 89 5 9782
2011 Visible minority 64 18 9 2 3 1 4 86 5 1032
2011 Non-visible minority 71 14 5 2 2 1 5 89 5 10545
2008 Visible minority 62 14 6 3 6 1 9 84 9 633
2008 Non-visible minority 70 11 4 2 3 1 9 89 6 8154

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 24 20 15 17 2 2 46 33 880
2019 Non-visible minority 16 29 19 16 16 2 1 47 33 7565
2018 Visible minority 13 28 18 15 23 3 1 42 39 712
2018 Non-visible minority 11 29 19 18 20 2 1 41 39 6413
2017 Visible minority 15 26 19 16 21 2 2 42 38 857
2017 Non-visible minority 14 28 19 17 19 2 2 44 37 7804
2014 Visible minority 19 30 18 15 15 2 1 51 31 1037
2014 Non-visible minority 18 32 18 16 13 2 2 52 29 9788

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 26 13 14 17 1 0 56 31 880
2019 Non-visible minority 28 30 13 14 14 1 0 58 28 7559
2018 Visible minority 22 29 14 14 20 1 0 52 34 708
2018 Non-visible minority 24 30 14 16 17 0 0 53 33 6404
2017 Visible minority 20 28 15 15 21 1 0 48 37 856
2017 Non-visible minority 25 29 14 15 16 1 1 54 32 7804
2014 Visible minority 26 25 15 16 17 1 0 52 33 1036
2014 Non-visible minority 27 32 13 15 12 0 0 60 27 9780

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 32 12 12 11 0 1 65 23 874
2019 Non-visible minority 28 37 13 13 8 0 0 66 21 7566
2018 Visible minority 25 34 15 12 13 0 0 60 25 712
2018 Non-visible minority 23 38 15 14 9 0 0 61 23 6396
2017 Visible minority 18 36 15 14 16 1 0 55 30 860
2017 Non-visible minority 21 38 15 14 11 0 0 59 26 7782
2014 Visible minority 21 38 16 15 9 1 1 60 24 1034
2014 Non-visible minority 22 43 16 13 7 0 0 65 20 9775

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 31 21 10 9 2 0 59 20 876
2019 Non-visible minority 25 40 18 10 6 1 0 66 16 7559
2018 Visible minority 21 37 20 9 12 1 0 59 21 711
2018 Non-visible minority 21 41 20 9 8 1 0 62 17 6406
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 26 20 5 10 1 3 63 16 882
2019 Non-visible minority 35 31 19 6 6 1 2 68 12 7592

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 30 15 9 12 1 0 64 21 877
2019 Non-visible minority 32 31 16 10 10 0 0 63 21 7576
2018 Visible minority 27 33 15 11 14 0 0 60 24 711
2018 Non-visible minority 26 33 15 12 12 0 0 60 25 6412
2017 Visible minority 23 37 16 10 13 1 1 61 23 857
2017 Non-visible minority 26 33 15 13 12 0 0 60 25 7809
2014 Visible minority 27 34 16 12 10 1 0 62 22 1036
2014 Non-visible minority 26 35 16 12 9 0 0 62 22 9785
2011 Visible minority 26 34 17 11 11 1 1 61 22 1027
2011 Non-visible minority 26 36 14 13 10 0 0 62 23 10547
2008 Visible minority 26 36 11 10 16 0 1 62 26 634
2008 Non-visible minority 27 36 12 14 11 0 0 63 25 8161

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 28 16 6 11 2 1 66 17 880
2019 Non-visible minority 37 28 17 9 8 1 0 66 17 7571
2018 Visible minority 30 30 16 12 10 2 0 62 23 712
2018 Non-visible minority 31 31 16 10 10 1 0 63 21 6409
2017 Visible minority 27 33 16 8 13 2 1 62 21 858
2017 Non-visible minority 31 32 16 10 9 1 0 64 20 7808
2014 Visible minority 31 30 16 9 9 3 1 64 19 1035
2014 Non-visible minority 30 33 17 10 8 2 0 64 19 9784
2011 Visible minority 29 32 18 8 9 3 1 63 18 1027
2011 Non-visible minority 31 33 16 9 9 2 0 65 19 10546
2008 Visible minority 24 32 15 10 14 4 1 59 25 634
2008 Non-visible minority 29 33 15 11 10 2 0 63 22 8162

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 30 14 8 11 1 1 67 19 876
2019 Non-visible minority 33 32 14 11 9 1 0 65 20 7543
2018 Visible minority 28 34 16 10 11 1 0 63 21 710
2018 Non-visible minority 29 32 15 12 11 0 0 62 23 6399
2017 Visible minority 30 35 13 9 12 0 1 66 22 857
2017 Non-visible minority 30 33 14 12 10 1 0 63 22 7801
2014 Visible minority 30 35 15 10 9 1 0 66 19 1034
2014 Non-visible minority 29 35 15 12 8 1 0 64 21 9789
2011 Visible minority 29 35 15 11 10 1 1 64 21 1027
2011 Non-visible minority 29 36 13 12 9 1 0 65 21 10545
2008 Visible minority 26 31 13 12 16 1 1 58 28 635
2008 Non-visible minority 28 36 12 13 11 0 0 64 25 8153

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 71 14 7 2 4 1 3 88 5 879
2019 Non-visible minority 77 12 5 1 2 0 3 92 3 7553
2017 Visible minority 68 17 5 1 4 1 4 89 6 854
2017 Non-visible minority 76 13 5 1 2 0 3 92 3 7796
2014 Visible minority 69 17 6 1 3 0 3 89 4 1034
2014 Non-visible minority 75 14 5 1 2 0 3 92 3 9784
2011 Visible minority 67 16 6 2 3 1 4 88 5 1028
2011 Non-visible minority 76 13 5 1 2 1 3 92 3 10548
2008 Visible minority 68 12 4 2 5 1 8 88 7 634
2008 Non-visible minority 79 8 3 1 2 0 7 93 3 8157

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 21 14 5 14 3 6 64 21 878
2019 Non-visible minority 38 21 14 6 10 2 8 66 18 7574
2017 Visible minority 27 24 16 6 13 4 11 59 23 858
2017 Non-visible minority 32 24 12 7 11 3 10 65 21 7798
2014 Visible minority 30 23 15 7 12 3 10 62 22 1035
2014 Non-visible minority 32 25 14 7 10 3 9 65 19 9785
2011 Visible minority 28 27 14 9 15 3 4 59 26 1031
2011 Non-visible minority 29 27 13 9 13 2 6 61 24 10559

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 25 13 5 12 3 1 69 17 877
2019 Non-visible minority 44 27 14 5 8 2 0 72 14 7576
2018 Visible minority 34 27 17 9 12 1 0 62 21 708
2018 Non-visible minority 37 28 15 8 10 1 0 66 18 6395
2017 Visible minority 35 28 15 6 13 3 0 65 20 860
2017 Non-visible minority 38 28 15 7 11 2 0 67 18 7803

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 30 14 7 10 0 0 69 17 879
2019 Non-visible minority 38 31 14 9 8 0 0 69 17 7582
2018 Visible minority 32 30 16 8 13 0 0 63 21 711
2018 Non-visible minority 33 29 16 10 11 0 0 62 21 6406
2017 Visible minority 33 30 16 8 12 0 1 64 20 860
2017 Non-visible minority 35 29 15 9 11 1 0 65 20 7786
2014 Visible minority 34 31 17 7 9 2 0 66 16 1034
2014 Non-visible minority 34 32 16 9 8 1 0 67 17 9778

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 37 19 14 7 2 1 59 22 149
2019 Non-visible minority 16 49 15 13 6 1 1 66 19 1629
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 25 17 10 22 3 0 48 34 883
2019 Non-visible minority 19 28 17 14 19 3 0 49 34 7573
2018 Visible minority 17 27 14 10 29 3 0 45 40 714
2018 Non-visible minority 15 26 17 16 23 3 0 43 39 6429
2017 Visible minority 14 26 19 12 24 4 1 42 38 859
2017 Non-visible minority 15 27 18 16 20 3 0 44 38 7806
2014 Visible minority 17 25 18 15 20 5 0 44 36 1034
2014 Non-visible minority 15 30 19 16 15 4 0 47 33 9780
2011 Visible minority 14 27 21 15 17 5 1 44 34 1029
2011 Non-visible minority 16 30 19 16 16 3 0 47 33 10558

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 24 18 11 24 2 0 47 35 880
2019 Non-visible minority 17 27 17 16 22 1 0 45 39 7556
2018 Visible minority 18 23 16 11 31 2 0 42 43 712
2018 Non-visible minority 14 24 17 18 26 1 0 38 44 6422
2017 Visible minority 14 24 18 15 27 3 0 39 43 856
2017 Non-visible minority 13 25 17 19 24 1 0 39 43 7801
2014 Visible minority 17 25 19 15 22 2 0 42 38 1035
2014 Non-visible minority 13 27 20 19 19 2 0 41 39 9782
2011 Visible minority 16 27 22 12 20 2 0 44 33 1027
2011 Non-visible minority 16 30 19 15 18 2 0 46 35 10557
2008 Visible minority 16 26 20 12 23 2 0 43 36 635
2008 Non-visible minority 15 31 17 16 19 2 0 47 36 8155

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 23 20 13 23 3 0 42 38 874
2019 Non-visible minority 13 25 19 18 23 2 0 38 42 7537
2018 Visible minority 12 23 21 11 30 3 0 36 42 711
2018 Non-visible minority 10 21 20 21 26 2 0 32 48 6410
2017 Visible minority 11 20 20 18 26 4 0 33 46 857
2017 Non-visible minority 10 23 20 21 24 2 0 33 46 7792
2014 Visible minority 11 25 20 16 23 4 0 38 41 1033
2014 Non-visible minority 9 24 21 23 20 2 0 34 45 9783
2011 Visible minority 12 27 21 18 17 5 0 41 37 1030
2011 Non-visible minority 10 30 20 20 17 3 0 41 38 10551
2008 Visible minority 8 26 16 21 24 4 0 36 47 633
2008 Non-visible minority 7 29 19 23 19 3 0 38 43 8156

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 25 17 14 25 2 0 43 40 880
2019 Non-visible minority 12 25 17 19 27 1 0 37 46 7544
2018 Visible minority 13 24 15 14 33 1 0 38 47 709
2018 Non-visible minority 9 22 17 21 30 1 0 31 51 6410
2017 Visible minority 11 24 18 14 30 3 0 37 45 859
2017 Non-visible minority 9 23 16 21 28 2 0 33 50 7794
2014 Visible minority 13 23 19 18 25 2 0 37 44 1036
2014 Non-visible minority 9 25 19 22 24 2 0 34 47 9779
2011 Visible minority 13 30 17 17 20 3 0 44 38 1030
2011 Non-visible minority 10 30 17 21 20 2 0 41 42 10548
2008 Visible minority 12 28 13 20 24 2 0 41 45 632
2008 Non-visible minority 9 32 14 24 19 1 0 42 44 8155

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 17 11 8 12 17 5 60 26 880
2019 Non-visible minority 29 14 11 8 11 21 6 59 27 7589
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 35 20 10 11 1 0 59 21 882
2019 Non-visible minority 18 37 21 13 10 1 0 56 23 7572
2018 Visible minority 20 34 15 11 18 1 0 55 30 711
2018 Non-visible minority 15 38 21 15 11 1 0 53 26 6412
2017 Visible minority 18 36 19 10 16 1 0 55 26 860
2017 Non-visible minority 16 37 21 14 11 1 0 54 26 7791
2014 Visible minority 22 34 20 11 11 1 1 57 23 1037
2014 Non-visible minority 16 37 22 14 10 1 0 54 24 9785
2011 Visible minority 25 39 17 10 8 1 0 65 18 1030
2011 Non-visible minority 22 42 18 10 7 1 0 65 17 10546

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 24 22 20 20 2 0 38 40 881
2019 Non-visible minority 9 25 20 25 20 1 0 34 46 7556

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 33 16 11 15 1 0 57 27 880
2019 Non-visible minority 23 35 16 13 12 1 1 59 25 7572
2018 Visible minority 24 32 16 11 15 1 0 57 26 710
2018 Non-visible minority 21 37 16 13 12 1 0 59 26 6418
2017 Visible minority 23 37 13 11 12 3 1 63 24 857
2017 Non-visible minority 24 37 15 11 10 2 0 63 22 7784
2014 Visible minority 27 36 14 10 10 3 0 65 21 1036
2014 Non-visible minority 26 39 14 11 7 2 0 67 18 9780
2011 Visible minority 26 35 16 10 9 3 1 64 20 1027
2011 Non-visible minority 28 38 13 10 8 2 0 68 18 10540
2008 Visible minority 23 33 14 11 15 3 1 59 27 634
2008 Non-visible minority 26 37 12 12 10 3 1 65 23 8156

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 29 20 13 16 1 0 51 29 876
2019 Non-visible minority 19 32 20 14 15 1 0 51 29 7564
2018 Visible minority 20 30 17 13 19 1 0 51 32 707
2018 Non-visible minority 17 33 20 15 14 0 0 51 29 6408

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 21 17 13 26 4 1 40 42 877
2019 Non-visible minority 13 24 18 17 23 4 1 40 42 7567
2018 Visible minority 15 21 18 13 28 4 1 38 43 710
2018 Non-visible minority 12 24 17 19 25 3 1 37 45 6425
2017 Visible minority 14 23 15 15 27 5 1 39 45 859
2017 Non-visible minority 13 25 17 18 23 4 1 40 43 7782
2014 Visible minority 14 23 16 17 23 5 1 40 43 1035
2014 Non-visible minority 12 28 17 19 20 4 1 41 40 9784
2011 Visible minority 12 20 19 18 22 7 2 35 44 1029
2011 Non-visible minority 13 26 18 18 18 5 1 42 39 10555

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 25 17 14 24 3 0 43 39 878
2019 Non-visible minority 15 26 19 17 21 2 0 42 38 7571
2018 Visible minority 15 22 18 16 27 2 0 38 44 710
2018 Non-visible minority 11 25 19 20 23 1 0 37 44 6414
2017 Visible minority 14 26 17 15 25 2 1 41 41 855
2017 Non-visible minority 13 26 19 20 20 2 0 40 40 7798
2014 Visible minority 16 23 19 16 22 4 0 41 39 1035
2014 Non-visible minority 12 27 21 20 18 2 0 40 39 9783
2011 Visible minority 15 31 19 15 17 3 1 47 33 1030
2011 Non-visible minority 16 32 18 17 14 2 0 49 32 10553
2008 Visible minority 14 31 15 18 20 1 0 46 39 633
2008 Non-visible minority 12 33 18 19 16 1 0 46 36 8154

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 25 16 11 25 3 1 45 38 881
2019 Non-visible minority 16 28 17 14 21 1 2 46 36 7580
2018 Visible minority 16 23 18 14 26 2 1 40 42 708
2018 Non-visible minority 14 28 17 16 22 1 1 43 39 6417
2017 Visible minority 14 26 17 13 27 2 1 41 41 858
2017 Non-visible minority 15 27 17 17 21 2 2 43 39 7794
2014 Visible minority 14 25 18 15 24 4 1 41 40 1035
2014 Non-visible minority 14 29 17 17 20 2 2 44 38 9780
2011 Visible minority 17 30 16 15 19 2 2 49 35 1031
2011 Non-visible minority 19 33 15 14 15 1 2 54 31 10553
2008 Visible minority 15 37 14 12 20 2 1 53 33 632
2008 Non-visible minority 16 39 13 14 15 1 1 57 30 8150

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 24 17 7 7 2 4 67 15 877
2019 Non-visible minority 41 25 17 7 5 1 4 69 13 7573

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 9 8 6 10 4 13 71 19 880
2019 Non-visible minority 54 8 7 5 7 3 16 77 14 7557

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 23 17 13 12 2 3 55 26 878
2019 Non-visible minority 33 23 19 10 9 2 4 60 20 7566

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 22 18 12 16 2 4 50 30 875
2019 Non-visible minority 31 22 19 11 10 3 4 57 22 7533

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 20 18 11 16 4 4 51 30 877
2019 Non-visible minority 31 19 18 11 12 4 5 55 25 7544

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 18 11 6 3 3 5 79 9 878
2019 Non-visible minority 58 17 10 4 3 3 5 82 8 7553

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 16 15 7 12 5 3 63 20 877
2019 Non-visible minority 61 12 8 4 6 3 5 79 12 7532

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 13 10 4 6 3 8 77 12 878
2019 Non-visible minority 64 10 6 3 5 3 8 84 9 7537

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 27 23 13 17 4 1 43 33 882
2019 Non-visible minority 13 33 21 16 14 2 0 47 31 7588
2018 Visible minority 13 24 21 15 23 3 0 38 40 708
2018 Non-visible minority 12 29 24 15 18 2 0 41 34 6417
2017 Visible minority 11 25 24 14 21 5 1 38 37 857
2017 Non-visible minority 13 29 22 16 17 3 0 43 34 7800

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 32 17 11 15 1 0 56 27 876
2019 Non-visible minority 22 36 19 11 10 2 0 59 22 7548
2018 Visible minority 25 33 17 12 13 1 0 58 25 711
2018 Non-visible minority 23 38 19 10 8 1 0 62 19 6402
2017 Visible minority 18 39 15 13 13 2 0 58 27 856
2017 Non-visible minority 22 40 18 10 8 2 0 64 18 7793
2014 Visible minority 25 33 17 10 12 2 0 60 23 1035
2014 Non-visible minority 27 39 17 9 6 2 0 68 15 9790
2011 Visible minority 21 32 21 12 12 2 0 54 24 1029
2011 Non-visible minority 23 38 18 10 8 2 0 63 18 10549

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 29 22 8 12 2 0 57 21 877
2019 Non-visible minority 27 37 20 7 7 2 1 65 14 7554
2018 Visible minority 26 33 15 10 13 1 1 61 24 711
2018 Non-visible minority 26 38 21 6 6 2 0 66 13 6421
2017 Visible minority 20 35 18 10 15 2 0 56 26 857
2017 Non-visible minority 26 35 21 7 8 3 1 62 16 7792
2014 Visible minority 26 35 16 9 10 3 1 64 20 1033
2014 Non-visible minority 30 38 17 6 5 3 1 71 11 9780

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 32 14 9 12 0 0 64 21 878
2019 Non-visible minority 29 35 15 10 11 0 0 64 21 7573
2018 Visible minority 27 34 14 11 14 0 0 61 25 708
2018 Non-visible minority 25 38 16 10 11 0 0 63 22 6404
2017 Visible minority 23 39 12 11 14 0 0 63 25 853
2017 Non-visible minority 24 39 14 11 11 0 0 64 22 7797
2014 Visible minority 29 38 14 8 10 1 0 68 18 1036
2014 Non-visible minority 28 39 15 11 7 0 0 68 18 9778
2011 Visible minority 27 37 15 10 10 0 0 65 20 1028
2011 Non-visible minority 28 40 14 9 8 0 0 69 17 10544
2008 Visible minority 22 37 13 11 15 1 0 60 27 631
2008 Non-visible minority 24 41 14 12 9 0 0 65 21 8141

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 26 19 14 18 0 0 49 32 880
2019 Non-visible minority 19 27 20 15 19 1 0 46 33 7581
2018 Visible minority 20 22 21 12 24 1 0 43 37 712
2018 Non-visible minority 16 26 21 16 20 0 0 42 37 6406
2017 Visible minority 16 27 20 14 22 1 0 44 36 854
2017 Non-visible minority 16 27 21 17 19 0 0 43 36 7797
2014 Visible minority 21 30 20 14 14 1 0 52 28 1036
2014 Non-visible minority 16 33 21 17 14 1 0 49 30 9790
2011 Visible minority 21 31 24 11 11 1 0 53 23 1029
2011 Non-visible minority 21 35 21 12 11 1 0 56 23 10550

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 28 19 12 18 0 0 51 30 874
2019 Non-visible minority 20 30 19 15 15 0 0 50 30 7549
2018 Visible minority 20 25 19 14 22 1 0 45 36 708
2018 Non-visible minority 16 30 21 16 17 0 0 46 33 6380
2017 Visible minority 16 29 21 16 17 1 0 45 33 856
2017 Non-visible minority 16 31 20 17 16 0 0 47 33 7792
2014 Visible minority 20 32 19 15 12 1 0 53 28 1036
2014 Non-visible minority 16 34 21 16 12 0 0 50 29 9781
2011 Visible minority 21 34 21 12 11 1 0 56 23 1028
2011 Non-visible minority 20 38 19 13 10 0 0 59 23 10549
2008 Visible minority 18 35 21 13 13 0 0 53 26 633
2008 Non-visible minority 19 40 16 15 9 0 0 59 24 8160

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 21 20 13 21 3 0 43 36 879
2019 Non-visible minority 22 23 20 14 16 3 1 47 32 7579
2018 Visible minority 19 20 19 14 25 2 0 40 40 708
2018 Non-visible minority 19 22 21 16 18 2 0 42 36 6418
2017 Visible minority 16 23 19 14 22 5 1 41 38 851
2017 Non-visible minority 19 24 21 15 17 4 1 45 33 7794
2014 Visible minority 19 23 21 12 20 4 1 44 33 1035
2014 Non-visible minority 20 25 21 15 14 4 1 47 31 9790
2011 Visible minority 19 26 20 13 16 5 1 48 31 1028
2011 Non-visible minority 23 28 19 13 12 4 1 54 27 10554
2008 Visible minority 16 26 19 16 18 5 0 45 36 634
2008 Non-visible minority 21 31 18 15 10 6 0 55 27 8151
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 19 41 41 882
2019 Non-visible minority 19 47 35 7593
2018 Visible minority 22 44 35 716
2018 Non-visible minority 18 46 35 6446
2017 Visible minority 23 40 37 859
2017 Non-visible minority 18 50 32 7805
2014 Visible minority 22 43 36 1037
2014 Non-visible minority 18 51 31 9785
2011 Visible minority 28 39 33 1031
2011 Non-visible minority 21 51 28 10561

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 12 30 36 8 8 6 182
2019 Non-visible minority 22 32 22 9 7 8 1519
2018 Visible minority 10 28 41 11 5 6 172
2018 Non-visible minority 23 32 21 11 5 8 1300
2017 Visible minority 10 28 34 15 4 8 204
2017 Non-visible minority 25 31 21 11 5 6 1503
2014 Visible minority 9 29 34 17 9999 11 251
2014 Non-visible minority 25 30 21 13 9999 11 1882
2011 Visible minority 8 50 31 6 9999 6 300
2011 Non-visible minority 21 43 20 8 9999 8 2362
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 48 11 6 3 1 2 79 9 880
2019 Non-visible minority 31 49 9 5 2 1 2 83 8 7554

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 32 13 6 7 5 2 72 14 875
2019 Non-visible minority 36 34 12 7 5 3 2 74 13 7537
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 882
2019 Non-visible minority 26 74 7567
2018 Visible minority 35 65 716
2018 Non-visible minority 31 69 6427

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 59 41 199
2019 Non-visible minority 57 43 1707
2018 Visible minority 54 46 209
2018 Non-visible minority 58 42 1691

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 66 34 199
2019 Non-visible minority 65 35 1707
2018 Visible minority 74 26 209
2018 Non-visible minority 64 36 1691

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 8 92 209
2018 Non-visible minority 11 89 1691

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 199
2019 Non-visible minority 33 67 1707
2018 Visible minority 34 66 209
2018 Non-visible minority 34 66 1691

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 11 89 209
2018 Non-visible minority 9 91 1691

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 199
2019 Non-visible minority 11 89 1707
2018 Visible minority 15 85 209
2018 Non-visible minority 10 90 1691

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 199
2019 Non-visible minority 6 94 1707
2018 Visible minority 5 95 209
2018 Non-visible minority 5 95 1691

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 53 47 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 45 55 209
2018 Non-visible minority 45 55 1693

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 197
2019 Non-visible minority 39 61 1685
2018 Visible minority 46 54 209
2018 Non-visible minority 40 60 1693

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 57 43 197
2019 Non-visible minority 50 50 1685
2018 Visible minority 54 46 209
2018 Non-visible minority 52 48 1693

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 45 55 209
2018 Non-visible minority 45 55 1693

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 197
2019 Non-visible minority 34 66 1685
2018 Visible minority 44 56 209
2018 Non-visible minority 36 64 1693

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 62 38 197
2019 Non-visible minority 62 38 1685
2018 Visible minority 70 30 209
2018 Non-visible minority 66 34 1693

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 53 47 197
2019 Non-visible minority 45 55 1685
2018 Visible minority 54 46 209
2018 Non-visible minority 47 53 1693

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 197
2019 Non-visible minority 7 93 1685
2018 Visible minority 10 90 209
2018 Non-visible minority 7 93 1693

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 197
2019 Non-visible minority 17 83 1685
2018 Visible minority 15 85 209
2018 Non-visible minority 17 83 1693

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 197
2019 Non-visible minority 22 78 1685
2018 Visible minority 23 77 209
2018 Non-visible minority 22 78 1693

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 63 37 197
2019 Non-visible minority 54 46 1685
2018 Visible minority 66 34 209
2018 Non-visible minority 54 46 1693

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 42 58 197
2019 Non-visible minority 35 65 1685
2018 Visible minority 38 62 209
2018 Non-visible minority 37 63 1693

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 197
2019 Non-visible minority 19 81 1685
2018 Visible minority 17 83 209
2018 Non-visible minority 16 84 1693

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 194
2019 Non-visible minority 46 54 1674
2018 Visible minority 40 60 209
2018 Non-visible minority 45 55 1690

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 39 61 194
2019 Non-visible minority 29 71 1674
2018 Visible minority 34 66 209
2018 Non-visible minority 30 70 1690

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 194
2019 Non-visible minority 8 92 1674
2018 Visible minority 6 94 209
2018 Non-visible minority 8 92 1690

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 194
2019 Non-visible minority 31 69 1674
2018 Visible minority 28 72 209
2018 Non-visible minority 28 72 1690

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 194
2019 Non-visible minority 13 87 1674
2018 Visible minority 16 84 209
2018 Non-visible minority 14 86 1690

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 194
2019 Non-visible minority 12 88 1674
2018 Visible minority 6 94 209
2018 Non-visible minority 10 90 1690

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 194
2019 Non-visible minority 19 81 1674
2018 Visible minority 20 80 209
2018 Non-visible minority 19 81 1690

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 194
2019 Non-visible minority 15 85 1674
2018 Visible minority 14 86 209
2018 Non-visible minority 14 86 1690

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 194
2019 Non-visible minority 25 75 1674
2018 Visible minority 26 74 209
2018 Non-visible minority 26 74 1690

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 168
2019 Non-visible minority 11 89 1494
2018 Visible minority 13 87 196
2018 Non-visible minority 11 89 1531

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 168
2019 Non-visible minority 15 85 1494
2018 Visible minority 14 86 196
2018 Non-visible minority 14 86 1531

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 168
2019 Non-visible minority 9 91 1494
2018 Visible minority 9 91 196
2018 Non-visible minority 9 91 1531

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 168
2019 Non-visible minority 5 95 1494
2018 Visible minority 7 93 196
2018 Non-visible minority 6 94 1531

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 168
2019 Non-visible minority 7 93 1494
2018 Visible minority 12 88 196
2018 Non-visible minority 6 94 1531

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 168
2019 Non-visible minority 7 93 1494
2018 Visible minority 6 94 196
2018 Non-visible minority 7 93 1531

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 168
2019 Non-visible minority 6 94 1494
2018 Visible minority 7 93 196
2018 Non-visible minority 5 95 1531

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 168
2019 Non-visible minority 9 91 1494
2018 Visible minority 16 84 196
2018 Non-visible minority 9 91 1531

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 168
2019 Non-visible minority 14 86 1494
2018 Visible minority 18 82 196
2018 Non-visible minority 12 88 1531

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 168
2019 Non-visible minority 36 64 1494
2018 Visible minority 38 62 196
2018 Non-visible minority 38 62 1531

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 168
2019 Non-visible minority 13 87 1494
2018 Visible minority 18 82 196
2018 Non-visible minority 11 89 1531

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 168
2019 Non-visible minority 52 48 1494
2018 Visible minority 56 44 196
2018 Non-visible minority 51 49 1531

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 168
2019 Non-visible minority 3 97 1494
2018 Visible minority 6 94 196
2018 Non-visible minority 3 97 1531

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 58 42 168
2019 Non-visible minority 63 37 1494
2018 Visible minority 65 35 196
2018 Non-visible minority 64 36 1531

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 168
2019 Non-visible minority 4 96 1494
2018 Visible minority 4 96 196
2018 Non-visible minority 4 96 1531

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 168
2019 Non-visible minority 13 87 1494
2018 Visible minority 10 90 196
2018 Non-visible minority 15 85 1531

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 34 66 877
2019 Non-visible minority 34 66 7541

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 17 19 14 21 12 3 38 41 884
2019 Non-visible minority 11 20 21 15 20 11 3 35 40 7594
2018 Visible minority 12 17 22 12 27 8 2 32 43 713
2018 Non-visible minority 9 20 23 17 22 8 2 32 43 6426
2017 Visible minority 9 18 20 11 23 14 5 34 42 858
2017 Non-visible minority 9 19 22 14 20 12 4 34 41 7812
2014 Visible minority 11 19 22 12 18 13 4 37 37 1037
2014 Non-visible minority 10 22 23 13 15 13 3 38 34 9779

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 25 18 13 16 4 1 51 31 882
2019 Non-visible minority 19 28 20 13 16 3 1 49 30 7575
2018 Visible minority 19 28 18 11 21 3 0 49 33 714
2018 Non-visible minority 16 28 21 15 18 2 0 45 33 6416
2017 Visible minority 15 28 18 12 20 6 1 46 34 855
2017 Non-visible minority 15 28 20 14 18 5 1 45 34 7799
2014 Visible minority 18 25 20 12 17 7 1 46 32 1035
2014 Non-visible minority 16 30 21 14 13 5 1 49 29 9767
2011 Visible minority 20 34 18 10 12 5 0 57 24 1030
2011 Non-visible minority 21 38 18 12 9 3 0 61 21 10545
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 23 77 882
2019 Non-visible minority 13 87 7563
2018 Visible minority 28 72 709
2018 Non-visible minority 13 87 6424

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 55 45 169
2019 Non-visible minority 45 55 765
2018 Visible minority 50 50 157
2018 Non-visible minority 43 57 655

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 75 25 169
2019 Non-visible minority 79 21 765
2018 Visible minority 74 26 157
2018 Non-visible minority 74 26 655

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 169
2019 Non-visible minority 6 94 765
2018 Visible minority 2 98 157
2018 Non-visible minority 4 96 655

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 169
2019 Non-visible minority 22 78 765
2018 Visible minority 25 75 157
2018 Non-visible minority 23 77 655

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 169
2019 Non-visible minority 12 88 765
2018 Visible minority 9 91 157
2018 Non-visible minority 11 89 655

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 169
2019 Non-visible minority 9 91 765
2018 Visible minority 11 89 157
2018 Non-visible minority 9 91 655

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 169
2019 Non-visible minority 10 90 765
2018 Visible minority 7 93 157
2018 Non-visible minority 9 91 655

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 66 34 163
2019 Non-visible minority 30 70 751
2018 Visible minority 70 30 156
2018 Non-visible minority 27 73 657

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 163
2019 Non-visible minority 19 81 751
2018 Visible minority 44 56 156
2018 Non-visible minority 18 82 657

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 45 55 163
2019 Non-visible minority 19 81 751
2018 Visible minority 45 55 156
2018 Non-visible minority 17 83 657

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 163
2019 Non-visible minority 7 93 751
2018 Visible minority 20 80 156
2018 Non-visible minority 6 94 657

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 23 77 163
2019 Non-visible minority 22 78 751
2018 Visible minority 15 85 156
2018 Non-visible minority 19 81 657

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 163
2019 Non-visible minority 37 63 751
2018 Visible minority 23 77 156
2018 Non-visible minority 37 63 657

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 163
2019 Non-visible minority 5 95 751
2018 Visible minority 7 93 156
2018 Non-visible minority 8 92 657

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 163
2019 Non-visible minority 11 89 751
2018 Visible minority 7 93 156
2018 Non-visible minority 12 88 657

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 163
2019 Non-visible minority 15 85 751
2018 Visible minority 9 91 156
2018 Non-visible minority 14 86 657

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 163
2019 Non-visible minority 20 80 751
2018 Visible minority 21 79 156
2018 Non-visible minority 19 81 657

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 163
2019 Non-visible minority 1 99 751

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 163
2019 Non-visible minority 18 82 751
2018 Visible minority 9 91 156
2018 Non-visible minority 18 82 657

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 34 66 163
2019 Non-visible minority 28 72 746
2018 Visible minority 32 68 157
2018 Non-visible minority 25 75 657

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 163
2019 Non-visible minority 17 83 746
2018 Visible minority 20 80 157
2018 Non-visible minority 18 82 657

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 163
2019 Non-visible minority 6 94 746
2018 Visible minority 3 97 157
2018 Non-visible minority 4 96 657

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 163
2019 Non-visible minority 24 76 746
2018 Visible minority 17 83 157
2018 Non-visible minority 25 75 657

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 163
2019 Non-visible minority 5 95 746
2018 Visible minority 7 93 157
2018 Non-visible minority 6 94 657

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 163
2019 Non-visible minority 7 93 746
2018 Visible minority 4 96 157
2018 Non-visible minority 9 91 657

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 163
2019 Non-visible minority 12 88 746
2018 Visible minority 16 84 157
2018 Non-visible minority 10 90 657

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 163
2019 Non-visible minority 11 89 746
2018 Visible minority 11 89 157
2018 Non-visible minority 9 91 657

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 163
2019 Non-visible minority 43 57 746
2018 Visible minority 39 61 157
2018 Non-visible minority 49 51 657

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 139
2019 Non-visible minority 6 94 636
2018 Visible minority 7 93 147
2018 Non-visible minority 6 94 589

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 139
2019 Non-visible minority 9 91 636
2018 Visible minority 9 91 147
2018 Non-visible minority 8 92 589

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 139
2019 Non-visible minority 4 96 636

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 139
2019 Non-visible minority 3 97 636

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 139
2019 Non-visible minority 1 99 636
2018 Visible minority 4 96 147
2018 Non-visible minority 2 98 589

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 139
2019 Non-visible minority 3 97 636
2018 Visible minority 5 95 147
2018 Non-visible minority 3 97 589

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 139
2019 Non-visible minority 10 90 636
2018 Visible minority 14 86 147
2018 Non-visible minority 8 92 589

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 139
2019 Non-visible minority 12 88 636
2018 Visible minority 17 83 147
2018 Non-visible minority 11 89 589

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 38 62 139
2019 Non-visible minority 36 64 636
2018 Visible minority 35 65 147
2018 Non-visible minority 29 71 589

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 139
2019 Non-visible minority 12 88 636
2018 Visible minority 19 81 147
2018 Non-visible minority 10 90 589

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 139
2019 Non-visible minority 49 51 636
2018 Visible minority 48 52 147
2018 Non-visible minority 45 55 589

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 64 36 139
2019 Non-visible minority 68 32 636
2018 Visible minority 63 37 147
2018 Non-visible minority 67 33 589

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 139
2019 Non-visible minority 4 96 636
2018 Visible minority 6 94 147
2018 Non-visible minority 4 96 589

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 139
2019 Non-visible minority 10 90 636
2018 Visible minority 14 86 147
2018 Non-visible minority 14 86 589

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 871
2019 Non-visible minority 20 80 7554

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 17 22 13 16 14 3 39 35 883
2019 Non-visible minority 13 20 27 9 12 14 4 41 26 7564
2018 Visible minority 13 19 25 8 21 11 3 37 34 713
2018 Non-visible minority 11 22 30 10 13 12 2 38 26 6410
2017 Visible minority 10 21 21 11 18 16 5 39 36 858
2017 Non-visible minority 11 22 27 8 11 17 4 42 24 7801
2014 Visible minority 13 19 23 12 14 17 3 40 32 1036
2014 Non-visible minority 13 23 27 8 7 19 4 46 20 9786

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 25 19 12 14 6 1 51 28 880
2019 Non-visible minority 22 29 23 9 11 6 1 54 21 7559
2018 Visible minority 18 29 21 9 19 4 1 49 29 710
2018 Non-visible minority 18 30 25 10 12 4 1 51 23 6409
2017 Visible minority 15 27 22 11 16 8 2 46 29 855
2017 Non-visible minority 18 30 24 9 10 8 1 53 21 7786
2014 Visible minority 19 25 22 11 13 9 1 49 26 1034
2014 Non-visible minority 19 31 24 8 7 9 1 56 17 9772
2011 Visible minority 22 34 19 10 8 6 0 60 20 1029
2011 Non-visible minority 26 40 17 7 5 4 0 69 13 10548
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 19 18 14 28 0 1 39 43 881
2019 Non-visible minority 14 21 21 16 28 0 1 35 44 7581
2018 Visible minority 16 14 21 13 35 0 1 31 48 707
2018 Non-visible minority 11 17 20 18 33 0 1 29 51 6440
2017 Visible minority 19 17 15 15 31 1 2 37 48 856
2017 Non-visible minority 13 17 17 18 34 0 1 31 52 7801

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 29 24 14 12 0 1 49 27 881
2019 Non-visible minority 18 27 26 15 13 0 1 46 28 7588
2018 Visible minority 19 26 30 13 10 1 1 45 24 711
2018 Non-visible minority 16 26 29 16 13 0 1 42 29 6434
2017 Visible minority 19 25 22 17 15 0 2 45 33 853
2017 Non-visible minority 17 26 27 16 12 0 1 44 28 7784

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 29 21 9 9 1 3 59 19 873
2019 Non-visible minority 25 31 22 10 8 0 2 58 19 7526
2018 Visible minority 24 32 22 11 9 0 2 58 20 705
2018 Non-visible minority 22 30 26 12 8 0 2 53 21 6385
2017 Visible minority 23 26 23 12 12 1 5 51 25 855
2017 Non-visible minority 23 30 23 12 8 1 3 55 21 7774

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 19 22 17 23 1 1 37 41 879
2019 Non-visible minority 14 20 22 19 24 0 1 35 43 7553
2018 Visible minority 14 21 20 19 23 0 2 36 43 706
2018 Non-visible minority 13 20 22 19 24 0 1 34 44 6412
2017 Visible minority 15 22 21 17 22 1 3 38 40 854
2017 Non-visible minority 16 22 24 18 18 1 1 39 37 7792

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 21 17 8 12 1 4 61 21 877
2019 Non-visible minority 40 23 14 8 9 0 5 67 18 7554
2018 Visible minority 34 22 18 8 11 0 6 60 21 707
2018 Non-visible minority 38 24 16 8 8 0 5 66 17 6407
2017 Visible minority 36 21 15 10 9 1 8 63 21 853
2017 Non-visible minority 38 26 15 8 5 1 8 70 14 7779

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 25 20 10 16 0 1 52 27 880
2019 Non-visible minority 26 27 22 11 13 0 1 54 23 7561
2018 Visible minority 22 24 22 12 18 0 1 47 30 705
2018 Non-visible minority 22 25 25 13 14 0 1 48 27 6417
2017 Visible minority 23 24 23 14 14 1 1 48 29 852
2017 Non-visible minority 22 29 24 13 10 0 1 52 24 7774

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 27 23 11 16 1 2 50 27 876
2019 Non-visible minority 21 31 24 13 11 1 1 53 23 7567
2018 Visible minority 19 26 21 16 14 1 1 47 31 709
2018 Non-visible minority 17 29 26 14 12 1 1 47 26 6422
2017 Visible minority 18 24 25 15 14 1 2 44 31 848
2017 Non-visible minority 19 29 25 15 10 1 1 49 26 7768

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 29 22 13 13 1 2 50 27 876
2019 Non-visible minority 17 28 25 15 13 1 1 46 29 7560
2018 Visible minority 19 23 26 14 15 0 2 43 30 710
2018 Non-visible minority 14 28 26 17 14 0 0 42 31 6421
2017 Visible minority 16 25 24 17 15 1 2 42 33 853
2017 Non-visible minority 16 28 25 17 13 1 1 44 30 7769

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 28 23 11 12 1 1 53 24 876
2019 Non-visible minority 24 30 22 12 11 0 0 54 24 7545
2018 Visible minority 19 27 23 14 14 0 2 47 29 702
2018 Non-visible minority 20 30 24 14 12 0 1 50 26 6409
2017 Visible minority 19 25 24 15 14 1 2 45 30 852
2017 Non-visible minority 21 30 22 14 11 1 1 52 26 7770

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 21 20 11 19 1 1 49 30 877
2019 Non-visible minority 30 26 18 11 14 0 1 56 25 7549

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 30 23 8 9 1 1 59 17 871
2019 Non-visible minority 27 31 22 11 8 0 1 58 19 7533
2018 Visible minority 22 28 24 12 11 1 1 51 24 706
2018 Non-visible minority 23 32 23 12 9 0 1 55 22 6393
2017 Visible minority 22 28 23 12 12 1 3 51 25 852
2017 Non-visible minority 24 32 22 12 9 1 1 56 21 7745

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 25 20 8 10 1 2 61 19 872
2019 Non-visible minority 35 27 19 9 10 0 1 62 19 7542
2018 Visible minority 33 27 17 11 11 0 2 61 22 707
2018 Non-visible minority 34 28 19 10 9 0 1 62 19 6387
2017 Visible minority 33 24 20 10 11 0 2 59 22 857
2017 Non-visible minority 34 27 19 11 7 0 1 62 18 7796

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 20 11 3 7 2 6 77 11 874
2019 Non-visible minority 59 17 9 4 6 1 5 81 10 7521
2018 Visible minority 45 23 11 7 9 1 4 72 17 707
2018 Non-visible minority 54 21 11 4 6 1 3 78 10 6398

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 20 13 7 13 1 2 65 21 879
2019 Non-visible minority 53 18 12 7 8 1 1 73 15 7553
2018 Visible minority 37 20 12 11 15 1 3 60 28 711
2018 Non-visible minority 46 20 15 7 10 1 1 68 17 6407
2017 Visible minority 35 23 14 10 14 1 2 60 25 853
2017 Non-visible minority 50 21 12 8 7 1 2 72 15 7799

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 27 15 7 6 1 2 72 13 873
2019 Non-visible minority 42 33 14 5 5 0 1 75 11 7529
2018 Visible minority 38 30 15 7 8 1 2 69 15 713
2018 Non-visible minority 36 32 17 8 6 0 1 69 14 6410
2017 Visible minority 31 31 17 9 10 0 2 64 19 852
2017 Non-visible minority 37 34 15 7 5 0 1 72 13 7793

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 19 14 9 13 0 2 63 22 878
2019 Non-visible minority 45 23 13 8 10 0 1 69 18 7518
2018 Visible minority 36 21 14 10 17 1 2 58 27 710
2018 Non-visible minority 37 25 16 9 12 0 1 62 22 6392
2017 Visible minority 34 22 16 12 14 1 2 57 26 854
2017 Non-visible minority 41 25 14 9 9 0 1 67 19 7793

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 14 8 3 3 1 19 84 7 872
2019 Non-visible minority 51 14 8 3 2 0 22 84 6 7486
2018 Visible minority 48 14 6 2 4 1 25 84 8 702
2018 Non-visible minority 47 15 8 3 2 0 25 82 7 6356
2017 Visible minority 40 17 10 4 5 1 24 75 12 850
2017 Non-visible minority 47 16 8 3 2 1 25 84 6 7783

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 19 10 4 3 1 6 82 7 873
2019 Non-visible minority 59 23 9 3 2 1 4 86 5 7511
2018 Visible minority 53 20 10 2 5 1 9 81 7 706
2018 Non-visible minority 55 23 11 3 2 0 5 83 5 6375
2017 Visible minority 48 24 10 3 4 1 9 81 8 845
2017 Non-visible minority 56 24 9 3 2 1 7 86 5 7741

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 14 8 3 6 0 3 83 9 876
2019 Non-visible minority 70 14 5 3 4 1 3 87 7 7539
2018 Visible minority 59 19 6 3 8 1 5 82 11 713
2018 Non-visible minority 65 16 7 3 5 0 4 84 9 6400
2017 Visible minority 55 18 8 6 7 0 6 78 14 855
2017 Non-visible minority 64 16 7 4 4 1 4 85 8 7802

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 28 12 3 3 0 3 82 5 875
2019 Non-visible minority 51 29 12 4 2 0 1 82 6 7512
2018 Visible minority 47 26 14 5 3 1 3 77 9 708
2018 Non-visible minority 46 30 14 4 3 0 2 78 7 6381
2017 Visible minority 43 31 13 4 4 1 4 78 8 853
2017 Non-visible minority 46 31 14 4 2 0 2 80 6 7796

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 25 33 18 10 0 0 38 28 882
2019 Non-visible minority 10 27 37 17 9 0 0 36 27 7588
2018 Visible minority 11 22 33 19 14 0 0 34 33 710
2018 Non-visible minority 7 24 38 20 11 0 0 31 31 6432
2017 Visible minority 11 19 35 18 16 1 0 31 34 859
2017 Non-visible minority 7 22 40 19 12 0 0 29 31 7808

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 22 36 17 8 0 0 24 39 870
2019 Non-visible minority 17 25 37 15 6 0 0 21 42 7507
2018 Visible minority 18 23 36 15 8 0 0 23 41 709
2018 Non-visible minority 18 27 37 14 5 0 0 19 45 6383
2017 Visible minority 18 21 40 13 6 0 1 20 40 858
2017 Non-visible minority 13 28 39 14 6 0 0 20 41 7776

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 36 20 10 11 1 0 59 21 874
2019 Non-visible minority 18 40 18 13 9 1 0 59 23 7568
2018 Visible minority 20 39 15 13 13 1 0 59 26 713
2018 Non-visible minority 16 41 18 14 10 1 0 58 24 6412
2017 Visible minority 15 38 16 13 15 3 0 55 29 859
2017 Non-visible minority 15 40 17 13 12 2 0 56 26 7797

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 20 19 19 27 1 0 34 47 880
2019 Non-visible minority 11 23 16 21 28 1 0 34 50 7568
2018 Visible minority 11 23 15 16 34 1 0 34 51 714
2018 Non-visible minority 10 23 15 21 30 0 0 33 51 6431
2017 Visible minority 8 23 16 18 34 1 0 31 52 858
2017 Non-visible minority 8 24 16 21 31 1 0 31 53 7797
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 882
2019 Non-visible minority 22 78 7570
2017 Visible minority 24 76 855
2017 Non-visible minority 22 78 7795
2014 Visible minority 20 80 1035
2014 Non-visible minority 18 82 9773

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 77 23 210
2019 Non-visible minority 77 23 1522
2017 Visible minority 74 26 196
2017 Non-visible minority 75 25 1587
2014 Visible minority 63 37 197
2014 Non-visible minority 75 25 1723

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 36 10 10 3 0 0 76 13 158
2019 Non-visible minority 40 31 9 12 7 0 0 72 19 1163
2017 Visible minority 35 38 10 6 9 1 0 74 16 143
2017 Non-visible minority 39 39 7 10 5 0 1 79 15 1220
2014 Visible minority 39 38 7 8 6 1 1 78 14 125
2014 Non-visible minority 43 34 8 10 5 0 0 77 15 1284
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 23 23 12 19 1 1 22 78 874
2019 Non-visible minority 16 27 24 14 17 1 1 16 84 7549
2018 Visible minority 21 20 21 13 22 1 1 22 78 709
2018 Non-visible minority 17 23 24 14 19 2 0 18 82 6437
2017 Visible minority 23 20 19 12 22 3 1 24 76 860
2017 Non-visible minority 23 23 20 13 18 3 1 24 76 7808

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 65 35 681
2019 Non-visible minority 65 35 6207

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 34 66 668
2019 Non-visible minority 33 67 6079
2018 Visible minority 29 71 546
2018 Non-visible minority 24 76 5150

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 17 21 15 32 2 4 27 50 667
2019 Non-visible minority 6 16 19 18 33 1 7 23 56 6072
2018 Visible minority 5 18 15 17 39 2 4 25 60 542
2018 Non-visible minority 5 15 18 17 37 2 7 22 59 5176
2017 Visible minority 7 17 15 13 36 3 8 28 55 638
2017 Non-visible minority 6 17 16 17 35 2 8 25 57 5713

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 7 12 20 15 41 2 3 19 60 665
2019 Non-visible minority 3 10 16 20 45 1 6 13 69 6066
2018 Visible minority 3 12 15 15 50 2 4 16 68 543
2018 Non-visible minority 2 8 14 16 53 2 5 11 74 5177
2017 Visible minority 3 7 14 13 54 2 7 11 74 640
2017 Non-visible minority 2 7 12 15 56 2 7 9 78 5713

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 13 15 12 24 2 5 46 38 863
2019 Non-visible minority 25 15 17 13 23 1 5 43 39 7425
2018 Visible minority 29 11 15 11 26 1 6 44 40 708
2018 Non-visible minority 26 14 15 13 25 1 6 43 41 6417
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