2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	44	8	18	10	64	28	841
2019	Not a person with a disability	24	49	7	14	6	73	20	7667
2017	Person with a disability	14	47	7	21	12	60	33	863
2017	Not a person with a disability	20	51	7	15	7	71	22	7828
2014	Person with a disability	16	46	7	19	12	62	31	883
2014	Not a person with a disability	20	51	7	15	6	72	21	9961
2011	Person with a disability	17	47	6	17	12	65	30	676
2011	Not a person with a disability	26	50	6	12	5	77	17	10885
2008	Person with a disability	21	44	5	18	12	65	30	536
2008	Not a person with a disability	23	49	6	14	7	73	21	8278

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	67	21	5	3	3	2	90	6	834
2019	Not a person with a disability	69	19	5	3	2	1	89	5	7646
2017	Person with a disability	65	21	7	3	3	1	87	6	863
2017	Not a person with a disability	67	21	5	3	2	1	89	6	7819
2014	Person with a disability	63	22	6	4	4	1	86	8	882
2014	Not a person with a disability	65	23	5	4	3	1	89	6	9955
2011	Person with a disability	68	17	6	3	3	2	87	7	677
2011	Not a person with a disability	70	19	4	4	2	1	90	6	10881
2008	Person with a disability	72	16	4	2	4	3	90	6	536
2008	Not a person with a disability	75	16	4	3	2	1	92	5	8267

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	33	10	18	16	0	55	35	838
2019	Not a person with a disability	27	35	10	16	11	0	62	27	7653
2017	Person with a disability	19	34	9	18	20	0	53	38	862
2017	Not a person with a disability	24	36	10	17	13	0	60	30	7822
2014	Person with a disability	20	31	10	18	21	0	51	39	882
2014	Not a person with a disability	25	35	11	18	12	0	60	29	9949
2011	Person with a disability	21	34	9	15	21	1	55	36	678
2011	Not a person with a disability	25	35	11	16	12	0	61	28	10875

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	35	14	22	15	0	49	38	834
2019	Not a person with a disability	17	41	12	18	10	0	59	29	7649
2018	Person with a disability	9	39	9	23	20	0	48	43	776
2018	Not a person with a disability	14	47	11	18	9	0	62	27	6398
2017	Person with a disability	12	32	12	23	21	0	44	44	863
2017	Not a person with a disability	15	38	13	19	14	0	54	33	7821
2014	Person with a disability	12	33	10	22	23	0	45	45	880
2014	Not a person with a disability	15	38	14	20	12	0	53	33	9957
2011	Person with a disability	18	34	12	19	16	1	53	35	673
2011	Not a person with a disability	21	44	12	14	8	1	66	22	10894
2008	Person with a disability	13	38	11	19	18	0	52	37	536
2008	Not a person with a disability	18	43	12	18	9	0	61	27	8279

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	31	11	23	15	51	38	841
2019	Not a person with a disability	24	38	13	15	10	63	25	7608
2017	Person with a disability	17	31	13	22	17	48	39	860
2017	Not a person with a disability	24	39	12	15	10	63	25	7787
2014	Person with a disability	19	34	10	21	15	54	36	877
2014	Not a person with a disability	24	40	13	15	7	64	23	9955

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	26	16	15	20	0	1	48	35	837
2019	Not a person with a disability	29	33	14	12	12	0	0	62	24	7652
2018	Person with a disability	18	24	15	17	25	1	0	43	42	775
2018	Not a person with a disability	26	34	15	13	11	0	0	61	24	6376
2017	Person with a disability	21	26	12	17	24	0	1	47	41	861
2017	Not a person with a disability	25	33	15	14	13	0	0	58	27	7809
2014	Person with a disability	20	26	14	15	24	1	0	46	40	880
2014	Not a person with a disability	23	33	17	14	12	0	0	57	26	9951
2011	Person with a disability	20	34	11	14	21	0	0	54	35	675
2011	Not a person with a disability	27	36	14	12	10	0	1	64	22	10882

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	32	14	12	17	57	29	837
2019	Not a person with a disability	26	37	15	10	12	63	22	7653
2018	Person with a disability	18	32	14	12	24	50	36	775
2018	Not a person with a disability	24	38	14	12	12	63	24	6368
2017	Person with a disability	19	39	14	11	18	58	29	864
2017	Not a person with a disability	23	42	13	10	12	65	21	7825
2014	Person with a disability	21	37	14	13	15	58	28	882
2014	Not a person with a disability	23	43	15	10	9	66	19	9959
2011	Person with a disability	27	37	11	10	14	64	25	673
2011	Not a person with a disability	32	40	13	8	8	72	16	10884
2008	Person with a disability	28	37	10	11	14	65	25	531
2008	Not a person with a disability	30	41	12	10	7	71	17	8241

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	25	15	17	29	0	39	46	835
2019	Not a person with a disability	18	32	16	17	18	0	49	35	7641
2018	Person with a disability	10	19	14	16	40	1	29	57	775
2018	Not a person with a disability	16	28	17	16	22	0	45	39	6367
2017	Person with a disability	11	26	14	17	32	0	36	49	863
2017	Not a person with a disability	15	29	17	18	22	0	43	40	7816
2014	Person with a disability	12	27	11	18	33	0	38	51	882
2014	Not a person with a disability	14	30	19	20	18	0	44	37	9955
2011	Person with a disability	11	31	12	17	29	0	42	46	678
2011	Not a person with a disability	15	34	16	17	16	0	50	34	10895

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	38	17	17	9	56	27	833
2019	Not a person with a disability	22	41	16	13	7	64	21	7606
2018	Person with a disability	14	35	16	19	16	49	35	774
2018	Not a person with a disability	21	41	16	13	8	63	21	6383
2017	Person with a disability	18	35	16	16	15	53	31	861
2017	Not a person with a disability	21	41	16	13	9	62	22	7818

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	36	13	10	11	1	66	21	831
2019	Not a person with a disability	31	38	15	9	7	0	69	16	7624
2018	Person with a disability	25	38	15	10	12	1	63	22	772
2018	Not a person with a disability	30	41	14	8	7	0	72	14	6381
2017	Person with a disability	25	38	14	8	13	1	64	22	863
2017	Not a person with a disability	28	39	15	9	8	0	68	17	7804
2014	Person with a disability	28	37	15	9	10	1	66	20	882
2014	Not a person with a disability	27	40	17	9	7	1	67	16	9957
2011	Person with a disability	30	37	12	9	11	1	68	20	677
2011	Not a person with a disability	29	41	15	8	6	1	71	14	10895
2008	Person with a disability	35	36	10	9	8	1	72	17	536
2008	Not a person with a disability	35	39	13	7	6	1	75	13	8277

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	25	14	16	29	1	41	45	834
2019	Not a person with a disability	20	31	16	16	17	0	50	33	7633
2018	Person with a disability	10	23	12	17	38	0	33	55	772
2018	Not a person with a disability	17	32	16	16	19	0	49	35	6371
2017	Person with a disability	12	24	16	16	32	0	36	48	861
2017	Not a person with a disability	16	30	16	16	22	0	47	37	7813

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	30	12	7	8	74	15	829
2019	Not a person with a disability	43	36	12	4	5	78	10	7602
2018	Person with a disability	36	35	12	5	12	72	17	770
2018	Not a person with a disability	42	37	12	5	4	79	9	6341
2017	Person with a disability	43	36	10	5	6	79	11	862
2017	Not a person with a disability	44	37	11	5	4	81	8	7799
2014	Person with a disability	52	27	11	3	6	80	9	880
2014	Not a person with a disability	52	33	9	3	3	85	6	9944
2011	Person with a disability	55	29	8	4	4	84	8	678
2011	Not a person with a disability	54	33	8	3	2	87	5	10892

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	25	15	19	24	1	41	43	834
2019	Not a person with a disability	19	34	15	16	16	0	53	32	7609
2018	Person with a disability	11	26	11	19	32	0	38	51	772
2018	Not a person with a disability	16	34	15	17	17	0	51	34	6372
2017	Person with a disability	14	31	10	20	24	0	45	45	860
2017	Not a person with a disability	18	34	14	17	16	0	52	34	7792
2014	Person with a disability	10	31	12	22	24	1	41	47	880
2014	Not a person with a disability	13	34	15	21	16	0	47	37	9957
2011	Person with a disability	18	33	10	17	21	0	51	38	677
2011	Not a person with a disability	21	36	14	15	13	0	58	28	10890

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	24	16	15	26	1	43	41	835
2019	Not a person with a disability	23	30	18	13	16	0	53	29	7629
2018	Person with a disability	13	23	15	16	32	0	37	49	770
2018	Not a person with a disability	20	31	18	15	17	0	51	32	6341
2017	Person with a disability	17	26	16	16	25	0	42	42	861
2017	Not a person with a disability	20	31	17	16	16	0	51	33	7789
2014	Person with a disability	16	28	15	18	23	0	44	41	879
2014	Not a person with a disability	18	32	19	17	14	0	50	31	9961

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	29	19	18	19	0	0	45	36	829
2019	Not a person with a disability	19	34	19	15	11	0	0	54	27	7538
2018	Person with a disability	12	21	15	18	33	0	0	34	51	767
2018	Not a person with a disability	18	31	19	17	16	0	0	49	32	6359
2017	Person with a disability	15	28	16	16	24	0	0	43	40	859
2017	Not a person with a disability	18	31	19	17	15	0	0	49	32	7790
2014	Person with a disability	16	26	18	20	20	0	0	42	40	881
2014	Not a person with a disability	17	33	21	17	12	0	0	50	29	9957
2011	Person with a disability	20	34	15	17	13	0	1	55	30	677
2011	Not a person with a disability	24	40	18	11	6	1	1	65	17	10871

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	35	16	9	9	66	18	838
2019	Not a person with a disability	34	41	14	6	5	75	12	7644
2018	Person with a disability	24	36	17	10	12	60	22	774
2018	Not a person with a disability	32	41	14	7	5	73	12	6377
2017	Person with a disability	25	39	16	9	10	65	19	862
2017	Not a person with a disability	32	43	13	7	6	75	12	7777
2014	Person with a disability	31	40	14	6	9	71	15	878
2014	Not a person with a disability	35	43	12	6	4	78	10	9947
2011	Person with a disability	33	40	12	9	7	73	16	675
2011	Not a person with a disability	40	43	9	5	3	84	8	10886
2008	Person with a disability	33	45	7	11	4	78	15	536
2008	Not a person with a disability	40	45	7	5	3	84	8	8282

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	30	24	12	8	1	1	55	20	836
2019	Not a person with a disability	31	32	22	8	5	0	1	64	14	7588
2018	Person with a disability	27	29	23	11	8	0	2	57	19	774
2018	Not a person with a disability	30	34	20	9	6	0	1	65	15	6396
2017	Person with a disability	26	34	24	8	6	0	2	61	15	864
2017	Not a person with a disability	32	37	18	8	4	0	2	70	12	7822
2014	Person with a disability	27	27	25	11	9	0	1	54	20	880
2014	Not a person with a disability	28	37	21	8	4	0	1	66	12	9956
2011	Person with a disability	24	31	24	11	9	0	2	56	19	677
2011	Not a person with a disability	30	35	20	9	5	0	1	65	14	10891
2008	Person with a disability	17	33	25	14	11	0	1	50	25	535
2008	Not a person with a disability	24	34	23	11	7	0	1	58	19	8276

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	29	28	12	4	1	1	17	54	839
2019	Not a person with a disability	16	30	34	13	5	1	1	19	47	7659
2018	Person with a disability	24	31	31	9	3	1	2	12	56	770
2018	Not a person with a disability	15	31	34	13	4	1	1	18	47	6385
2017	Person with a disability	21	33	31	8	4	1	2	12	56	856
2017	Not a person with a disability	16	30	33	13	5	1	2	18	47	7787
2014	Person with a disability	20	34	33	8	4	0	1	12	55	879
2014	Not a person with a disability	13	33	35	12	5	1	1	17	47	9941
2011	Person with a disability	21	32	31	10	4	0	2	14	54	677
2011	Not a person with a disability	13	31	33	14	6	1	2	21	45	10867
2008	Person with a disability	23	36	29	10	2	0	1	12	59	534
2008	Not a person with a disability	15	34	33	12	4	1	1	16	50	8271

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	25	24	13	6	2	1	20	55	838
2019	Not a person with a disability	20	27	28	15	8	1	1	23	48	7639
2018	Person with a disability	33	29	24	9	4	1	1	13	63	771
2018	Not a person with a disability	20	29	27	14	7	1	1	21	51	6363
2017	Person with a disability	28	29	26	9	5	2	1	15	59	859
2017	Not a person with a disability	19	27	29	14	7	1	3	22	48	7773
2014	Person with a disability	26	27	29	10	6	2	1	16	54	879
2014	Not a person with a disability	17	29	30	14	6	2	1	21	47	9942
2011	Person with a disability	23	27	28	12	7	0	2	20	52	676
2011	Not a person with a disability	14	25	29	18	9	2	2	29	41	10853
2008	Person with a disability	26	28	27	12	6	1	1	18	54	533
2008	Not a person with a disability	16	28	30	16	7	1	2	23	46	8254

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	27	27	14	6	2	2	21	51	839
2019	Not a person with a disability	20	27	29	15	6	2	2	22	48	7630
2018	Person with a disability	29	24	28	10	4	2	3	15	56	769
2018	Not a person with a disability	21	29	29	12	6	2	2	19	51	6358
2017	Person with a disability	27	26	24	10	6	3	3	17	57	858
2017	Not a person with a disability	20	26	28	14	6	2	4	21	49	7783
2014	Person with a disability	27	26	29	10	5	2	2	15	54	881
2014	Not a person with a disability	21	29	28	12	5	2	2	18	52	9939
2011	Person with a disability	24	26	27	11	6	1	3	18	53	674
2011	Not a person with a disability	19	27	29	14	6	2	3	21	49	10844
2008	Person with a disability	25	29	29	10	4	1	1	15	55	532
2008	Not a person with a disability	20	29	30	14	5	2	2	19	50	8264

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	21	31	22	10	1	3	34	35	833
2019	Not a person with a disability	8	16	35	25	12	1	3	38	25	7624
2018	Person with a disability	15	17	34	21	7	1	4	30	34	767
2018	Not a person with a disability	9	16	36	25	10	1	3	37	26	6337
2017	Person with a disability	14	21	33	18	8	1	5	28	37	856
2017	Not a person with a disability	9	16	33	25	10	1	5	38	27	7757
2014	Person with a disability	16	20	33	20	8	1	1	29	37	872
2014	Not a person with a disability	9	18	35	24	8	1	3	35	29	9902
2011	Person with a disability	17	19	32	18	9	1	4	29	37	673
2011	Not a person with a disability	11	19	33	23	10	1	4	34	31	10831
2008	Person with a disability	15	22	37	19	5	1	2	24	38	533
2008	Not a person with a disability	10	21	35	22	8	1	3	31	32	8245

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	27	21	12	7	1	1	19	59	839
2019	Not a person with a disability	22	26	27	15	8	1	2	23	49	7638
2018	Person with a disability	33	31	19	9	4	1	3	14	67	770
2018	Not a person with a disability	27	26	26	12	6	1	2	18	55	6359
2017	Person with a disability	31	27	24	10	4	2	2	15	61	861
2017	Not a person with a disability	22	25	28	14	7	1	3	22	49	7782
2014	Person with a disability	35	25	25	9	4	1	1	13	62	880
2014	Not a person with a disability	23	28	27	13	5	1	2	19	53	9935
2011	Person with a disability	29	27	26	9	7	1	2	16	58	674
2011	Not a person with a disability	17	25	30	15	8	1	3	25	44	10856
2008	Person with a disability	29	31	23	10	4	1	2	14	62	532
2008	Not a person with a disability	20	27	29	15	6	1	2	21	49	8256

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	25	25	15	7	2	2	23	51	835
2019	Not a person with a disability	19	22	27	18	10	2	2	29	43	7629
2018	Person with a disability	23	24	27	17	5	2	2	23	49	767
2018	Not a person with a disability	18	24	26	20	8	2	2	29	44	6349
2017	Person with a disability	19	25	26	17	7	3	4	26	46	859
2017	Not a person with a disability	16	21	27	20	10	2	5	32	39	7783
2014	Person with a disability	18	23	26	19	9	1	3	29	44	880
2014	Not a person with a disability	13	21	29	22	10	2	3	34	36	9937
2011	Person with a disability	20	23	29	15	9	2	2	25	45	676
2011	Not a person with a disability	16	23	27	18	10	2	4	30	41	10869
2008	Person with a disability	28	30	21	12	4	2	3	17	60	535
2008	Not a person with a disability	19	26	27	17	7	2	2	25	47	8257

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	28	13	6	3	2	20	51	840
2019	Not a person with a disability	18	25	30	14	8	2	2	23	45	7631
2018	Person with a disability	30	26	25	9	4	2	3	14	59	775
2018	Not a person with a disability	20	28	28	13	6	2	2	20	51	6366
2017	Person with a disability	27	27	25	9	4	3	3	15	58	859
2017	Not a person with a disability	19	25	30	13	6	3	5	21	47	7777
2014	Person with a disability	27	29	26	10	5	2	2	16	58	876
2014	Not a person with a disability	18	27	31	13	6	2	3	19	48	9920

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	18	34	21	10	1	2	32	34	840
2019	Not a person with a disability	10	17	32	27	11	1	2	39	28	7643

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	69	13	8	1	4	0	4	86	5	837
2019	Not a person with a disability	71	14	7	2	2	0	4	88	5	7637
2017	Person with a disability	68	12	8	2	3	1	5	86	6	862
2017	Not a person with a disability	69	15	6	2	2	1	5	89	5	7814
2014	Person with a disability	66	14	8	2	3	1	6	86	5	882
2014	Not a person with a disability	69	16	6	2	2	1	5	89	5	9959
2011	Person with a disability	65	13	9	3	2	1	7	85	5	677
2011	Not a person with a disability	70	14	6	2	2	1	4	89	5	10883
2008	Person with a disability	65	12	6	2	5	0	10	86	8	536
2008	Not a person with a disability	70	11	4	2	3	1	9	89	6	8275

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	24	17	16	25	2	1	40	43	840
2019	Not a person with a disability	17	28	19	16	15	2	1	47	32	7636
2018	Person with a disability	8	20	15	17	38	2	1	28	56	774
2018	Not a person with a disability	12	30	20	18	18	2	1	43	37	6373
2017	Person with a disability	12	22	15	19	28	2	1	35	49	862
2017	Not a person with a disability	15	29	19	16	18	2	2	45	35	7818
2014	Person with a disability	14	25	17	20	22	1	1	40	42	883
2014	Not a person with a disability	18	32	18	15	12	2	2	53	28	9965

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	22	12	18	25	1	0	45	43	838
2019	Not a person with a disability	28	30	14	14	13	1	0	59	27	7632
2018	Person with a disability	16	21	13	18	33	0	0	37	51	773
2018	Not a person with a disability	24	31	14	16	15	0	0	55	31	6362
2017	Person with a disability	20	20	13	20	26	1	1	41	46	862
2017	Not a person with a disability	25	30	14	15	16	1	1	55	31	7817
2014	Person with a disability	20	24	12	21	22	1	0	45	43	881
2014	Not a person with a disability	27	32	13	15	12	0	0	60	26	9958

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	32	13	15	14	0	58	29	836
2019	Not a person with a disability	29	37	13	13	7	0	66	20	7633
2018	Person with a disability	18	33	16	14	19	0	51	33	771
2018	Not a person with a disability	24	38	15	13	9	0	63	22	6358
2017	Person with a disability	17	32	16	17	17	1	50	34	862
2017	Not a person with a disability	21	39	15	14	11	0	60	25	7799
2014	Person with a disability	18	34	15	19	12	1	53	32	880
2014	Not a person with a disability	22	43	16	12	6	0	65	19	9951

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	36	20	11	11	2	57	23	837
2019	Not a person with a disability	26	39	18	9	6	1	66	16	7628
2018	Person with a disability	16	34	19	13	18	1	50	31	773
2018	Not a person with a disability	22	41	20	8	7	1	63	16	6366

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	28	19	7	11	1	2	62	18	840
2019	Not a person with a disability	35	31	19	6	6	1	2	68	12	7665

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	27	15	12	16	1	1	56	29	840
2019	Not a person with a disability	32	32	16	10	9	0	0	64	20	7645
2018	Person with a disability	19	30	13	15	23	1	0	49	38	775
2018	Not a person with a disability	27	34	16	12	11	0	0	61	23	6366
2017	Person with a disability	21	29	16	15	18	1	0	51	33	864
2017	Not a person with a disability	26	34	15	12	11	0	0	61	24	7822
2014	Person with a disability	23	31	13	14	18	0	0	54	32	883
2014	Not a person with a disability	26	36	16	12	9	1	0	63	21	9961
2011	Person with a disability	22	33	11	15	18	0	1	56	33	677
2011	Not a person with a disability	26	36	15	13	9	1	0	62	23	10880
2008	Person with a disability	26	30	12	16	17	0	0	56	32	534
2008	Not a person with a disability	27	36	12	13	11	0	0	63	25	8282

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	24	16	10	14	2	1	59	25	838
2019	Not a person with a disability	37	28	17	8	8	1	0	66	17	7644
2018	Person with a disability	23	26	14	15	21	1	0	50	36	774
2018	Not a person with a disability	32	31	16	10	9	1	1	64	19	6365
2017	Person with a disability	25	28	15	11	17	2	1	55	29	865
2017	Not a person with a disability	31	33	16	10	9	1	1	65	19	7821
2014	Person with a disability	27	26	15	12	17	2	0	55	30	881
2014	Not a person with a disability	31	33	17	10	8	2	0	65	18	9961
2011	Person with a disability	28	28	12	11	18	2	1	58	29	677
2011	Not a person with a disability	31	33	16	9	8	2	0	66	18	10879
2008	Person with a disability	27	29	10	13	18	2	0	58	32	534
2008	Not a person with a disability	29	33	15	11	10	2	0	63	22	8284

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	27	15	12	14	1	0	59	26	835
2019	Not a person with a disability	34	32	14	11	8	0	0	66	19	7616
2018	Person with a disability	22	30	12	18	19	1	0	52	36	773
2018	Not a person with a disability	30	33	16	11	9	0	0	63	21	6354
2017	Person with a disability	25	28	14	14	17	1	0	54	32	863
2017	Not a person with a disability	31	33	14	11	10	1	0	65	21	7816
2014	Person with a disability	26	28	14	13	17	1	0	55	31	883
2014	Not a person with a disability	29	35	15	12	8	1	0	65	20	9963
2011	Person with a disability	26	31	12	13	17	0	1	57	31	677
2011	Not a person with a disability	29	36	13	12	9	1	0	66	21	10878
2008	Person with a disability	23	31	8	16	20	1	0	55	37	534
2008	Not a person with a disability	28	36	12	13	11	0	0	64	24	8276

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	76	11	6	1	3	1	3	89	4	836
2019	Not a person with a disability	77	12	5	1	2	0	3	92	3	7627
2017	Person with a disability	72	11	8	1	4	1	3	86	6	864
2017	Not a person with a disability	75	14	5	1	2	0	3	92	3	7806
2014	Person with a disability	69	12	8	2	2	1	5	87	4	882
2014	Not a person with a disability	74	14	5	1	2	0	3	92	3	9958
2011	Person with a disability	68	13	8	1	4	0	6	86	5	677
2011	Not a person with a disability	75	13	5	1	2	1	3	92	3	10882
2008	Person with a disability	71	8	6	1	4	1	9	88	6	534
2008	Not a person with a disability	79	8	3	1	2	0	7	93	4	8279

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	17	12	8	14	3	8	61	25	836
2019	Not a person with a disability	38	22	14	6	10	2	8	66	18	7647
2017	Person with a disability	28	21	10	9	18	4	9	57	31	863
2017	Not a person with a disability	32	24	13	7	10	3	10	65	20	7812
2014	Person with a disability	30	20	13	8	19	5	6	56	30	882
2014	Not a person with a disability	32	25	14	7	9	3	10	65	19	9961
2011	Person with a disability	26	25	11	8	20	3	7	56	32	677
2011	Not a person with a disability	29	27	14	9	13	2	6	61	24	10896

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	22	16	5	14	3	1	63	20	840
2019	Not a person with a disability	44	27	14	5	8	2	0	72	14	7645
2018	Person with a disability	29	24	15	11	20	1	0	53	32	772
2018	Not a person with a disability	38	29	16	7	9	1	0	67	17	6350
2017	Person with a disability	31	26	15	7	18	3	1	59	26	864
2017	Not a person with a disability	38	28	15	6	10	2	0	68	17	7818

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	27	16	9	14	0	61	23	840
2019	Not a person with a disability	38	31	14	8	8	0	69	16	7652
2018	Person with a disability	24	25	16	12	23	0	49	35	774
2018	Not a person with a disability	34	30	16	10	10	0	64	20	6360
2017	Person with a disability	28	25	16	11	18	0	54	29	860
2017	Not a person with a disability	35	30	15	8	10	1	66	19	7805
2014	Person with a disability	31	25	16	9	17	1	57	27	882
2014	Not a person with a disability	35	32	16	9	7	1	68	16	9953

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	48	16	8	12	0	0	64	20	178
2019	Not a person with a disability	16	48	16	13	5	1	1	65	19	1613

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	22	16	15	28	4	38	46	843
2019	Not a person with a disability	19	29	17	14	18	3	50	33	7645
2018	Person with a disability	11	19	13	16	38	2	30	56	778
2018	Not a person with a disability	16	27	18	15	21	3	44	37	6383
2017	Person with a disability	11	21	15	16	32	3	34	50	865
2017	Not a person with a disability	15	28	18	16	19	4	45	36	7819
2014	Person with a disability	13	21	17	19	27	4	35	48	881
2014	Not a person with a disability	15	30	19	16	15	4	48	32	9956
2011	Person with a disability	11	24	16	18	29	2	36	48	678
2011	Not a person with a disability	16	30	20	15	16	4	47	32	10892

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	20	16	16	31	2	36	48	838
2019	Not a person with a disability	18	27	17	15	22	1	46	37	7631
2018	Person with a disability	9	17	13	19	41	0	26	61	776
2018	Not a person with a disability	15	25	18	17	24	1	40	42	6376
2017	Person with a disability	9	21	14	19	35	2	30	55	863
2017	Not a person with a disability	13	26	18	19	23	1	40	42	7813
2014	Person with a disability	11	21	16	21	29	2	33	51	881
2014	Not a person with a disability	14	27	20	18	19	2	42	38	9959
2011	Person with a disability	11	24	16	16	32	1	35	49	678
2011	Not a person with a disability	16	30	19	15	18	2	47	34	10889
2008	Person with a disability	12	25	17	17	28	1	38	45	535
2008	Not a person with a disability	16	30	18	16	19	2	47	35	8276

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	19	18	17	31	3	32	49	837
2019	Not a person with a disability	14	25	19	18	22	2	40	41	7606
2018	Person with a disability	6	15	14	24	39	2	21	65	772
2018	Not a person with a disability	10	22	21	19	25	2	34	45	6367
2017	Person with a disability	7	17	17	23	34	2	24	58	864
2017	Not a person with a disability	10	23	20	21	23	3	34	45	7803
2014	Person with a disability	8	19	16	24	29	3	28	55	882
2014	Not a person with a disability	10	25	21	22	20	2	35	44	9957
2011	Person with a disability	7	24	17	20	29	3	32	50	678
2011	Not a person with a disability	10	30	21	20	16	3	41	37	10886
2008	Person with a disability	7	22	19	21	28	2	30	51	533
2008	Not a person with a disability	7	29	19	23	18	3	38	42	8278

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	19	16	17	37	2	29	55	842
2019	Not a person with a disability	13	25	17	19	26	1	38	45	7612
2018	Person with a disability	6	17	10	23	43	1	23	67	776
2018	Not a person with a disability	10	23	18	20	29	1	33	49	6361
2017	Person with a disability	6	19	14	20	39	2	25	60	864
2017	Not a person with a disability	10	24	17	21	27	2	34	48	7808
2014	Person with a disability	7	20	15	22	35	1	27	58	882
2014	Not a person with a disability	9	25	19	22	23	2	35	46	9956
2011	Person with a disability	7	23	14	20	33	2	31	55	678
2011	Not a person with a disability	11	30	17	21	19	2	42	41	10882
2008	Person with a disability	8	27	13	22	29	1	35	52	533
2008	Not a person with a disability	10	32	14	24	19	1	42	44	8276

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	13	10	8	13	24	6	55	31	839
2019	Not a person with a disability	29	15	11	8	11	20	6	59	26	7663

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	31	20	14	16	1	50	29	840
2019	Not a person with a disability	19	38	21	12	9	1	57	22	7645
2018	Person with a disability	13	30	19	15	23	1	43	38	774
2018	Not a person with a disability	16	38	21	14	10	1	55	25	6367
2017	Person with a disability	14	31	20	16	18	1	46	34	863
2017	Not a person with a disability	17	37	20	13	11	1	55	25	7805
2014	Person with a disability	16	29	19	16	17	2	46	34	883
2014	Not a person with a disability	17	37	22	14	9	1	55	23	9962
2011	Person with a disability	17	38	15	13	15	1	56	29	677
2011	Not a person with a disability	22	42	18	10	6	1	66	17	10882

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	20	21	22	27	2	0	29	50	836
2019	Not a person with a disability	9	25	20	25	19	1	0	35	44	7632

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	28	16	13	20	2	0	51	33	836
2019	Not a person with a disability	23	36	16	13	11	1	1	59	24	7647
2018	Person with a disability	18	29	14	15	25	1	0	47	40	774
2018	Not a person with a disability	22	37	16	12	11	1	0	60	24	6372
2017	Person with a disability	22	30	14	14	19	2	0	52	33	861
2017	Not a person with a disability	24	38	15	11	9	2	0	64	21	7796
2014	Person with a disability	26	30	12	14	15	2	1	58	30	882
2014	Not a person with a disability	26	39	15	10	7	3	0	67	18	9957
2011	Person with a disability	25	33	11	11	17	2	0	60	29	676
2011	Not a person with a disability	29	38	13	10	7	3	1	68	18	10874
2008	Person with a disability	24	27	15	14	16	3	0	53	31	536
2008	Not a person with a disability	26	37	12	12	10	3	1	65	22	8276

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	26	17	14	25	1	44	39	838
2019	Not a person with a disability	19	33	20	14	14	1	52	28	7632
2018	Person with a disability	12	23	18	18	28	1	36	46	769
2018	Not a person with a disability	18	34	20	14	13	0	53	28	6364

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	16	13	15	40	4	1	29	58	839
2019	Not a person with a disability	14	25	18	17	21	4	1	41	40	7637
2018	Person with a disability	8	16	11	16	46	2	0	25	64	775
2018	Not a person with a disability	13	24	18	19	22	3	1	38	43	6379
2017	Person with a disability	9	17	12	18	40	3	1	27	60	863
2017	Not a person with a disability	13	26	17	18	21	4	1	41	41	7796
2014	Person with a disability	11	16	12	19	38	3	1	28	59	883
2014	Not a person with a disability	12	28	18	19	18	4	1	42	39	9959
2011	Person with a disability	9	18	13	20	35	4	1	29	58	677
2011	Not a person with a disability	13	26	18	18	17	6	1	42	38	10890

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	22	14	19	32	2	34	52	839
2019	Not a person with a disability	16	27	19	16	20	2	43	37	7641
2018	Person with a disability	6	17	14	20	41	2	23	62	774
2018	Not a person with a disability	12	26	20	20	21	1	38	42	6367
2017	Person with a disability	7	22	17	21	31	1	30	53	864
2017	Not a person with a disability	14	27	19	19	19	2	42	39	7808
2014	Person with a disability	10	19	15	22	32	2	30	55	878
2014	Not a person with a disability	12	27	21	19	17	3	41	38	9963
2011	Person with a disability	12	23	17	18	29	1	36	47	676
2011	Not a person with a disability	16	32	19	17	14	2	50	31	10890
2008	Person with a disability	11	25	13	22	27	2	36	50	535
2008	Not a person with a disability	12	34	18	19	16	1	47	35	8275

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	20	16	14	36	2	1	33	51	837
2019	Not a person with a disability	17	29	17	13	20	2	2	48	35	7654
2018	Person with a disability	8	19	15	17	39	1	2	28	57	771
2018	Not a person with a disability	15	29	18	16	20	1	1	45	37	6372
2017	Person with a disability	10	19	13	18	37	1	2	30	57	860
2017	Not a person with a disability	15	28	17	16	20	2	2	45	37	7811
2014	Person with a disability	10	17	13	20	36	2	2	29	58	879
2014	Not a person with a disability	14	29	18	16	19	2	2	45	36	9959
2011	Person with a disability	13	21	14	17	34	1	2	34	52	675
2011	Not a person with a disability	19	34	15	14	15	2	2	55	30	10892
2008	Person with a disability	9	25	13	19	31	2	1	35	51	536
2008	Not a person with a disability	17	40	13	14	15	1	1	58	29	8269

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	26	18	9	10	1	5	61	20	838
2019	Not a person with a disability	41	25	17	7	5	1	4	69	13	7643

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	9	7	6	10	3	16	71	21	837
2019	Not a person with a disability	54	8	7	5	7	3	15	77	14	7631

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	21	19	13	16	3	5	49	31	839
2019	Not a person with a disability	33	24	19	10	8	2	4	61	19	7638

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	18	19	14	19	4	5	43	36	836
2019	Not a person with a disability	31	22	19	11	10	3	4	58	22	7605

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	19	17	12	19	5	5	46	35	835
2019	Not a person with a disability	31	19	18	11	11	4	5	56	25	7621

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	17	9	5	5	3	7	78	12	833
2019	Not a person with a disability	58	17	10	4	3	3	5	82	7	7630

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	15	13	8	15	5	4	59	26	834
2019	Not a person with a disability	61	12	9	4	6	3	5	79	11	7608

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	17	12	9	15	3	5	62	26	836
2019	Not a person with a disability	66	10	6	2	4	3	9	86	7	7611

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	33	17	15	23	2	0	44	39	840
2019	Not a person with a disability	13	32	22	16	13	3	1	47	30	7662
2018	Person with a disability	7	20	19	19	33	1	0	28	53	773
2018	Not a person with a disability	12	29	24	15	17	2	0	43	33	6371
2017	Person with a disability	8	23	22	19	26	2	0	32	46	862
2017	Not a person with a disability	13	29	23	16	16	3	0	43	33	7814

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	31	16	14	20	3	49	34	838
2019	Not a person with a disability	22	36	20	11	9	1	59	21	7619
2018	Person with a disability	14	29	20	15	22	1	43	37	770
2018	Not a person with a disability	24	39	19	10	7	1	64	17	6360
2017	Person with a disability	15	36	17	15	14	2	53	30	863
2017	Not a person with a disability	22	40	18	10	8	2	64	18	7805
2014	Person with a disability	21	30	17	15	16	1	51	32	881
2014	Not a person with a disability	27	39	17	9	5	2	68	14	9967
2011	Person with a disability	16	30	19	14	18	2	48	33	675
2011	Not a person with a disability	23	38	19	10	8	2	63	18	10886

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	31	20	10	14	2	0	55	25	839
2019	Not a person with a disability	27	36	20	7	7	2	1	66	14	7623
2018	Person with a disability	20	32	20	10	15	2	0	54	26	774
2018	Not a person with a disability	27	38	20	6	6	2	0	67	12	6376
2017	Person with a disability	22	32	17	10	15	3	1	55	27	862
2017	Not a person with a disability	25	35	21	7	7	2	1	63	15	7806
2014	Person with a disability	28	30	16	10	13	3	0	60	24	881
2014	Not a person with a disability	30	39	17	6	4	3	1	71	11	9955

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	29	14	14	20	52	34	840
2019	Not a person with a disability	30	35	15	9	10	66	19	7644
2018	Person with a disability	15	28	16	16	25	44	41	772
2018	Not a person with a disability	26	39	15	10	10	65	20	6356
2017	Person with a disability	17	34	15	17	17	51	34	864
2017	Not a person with a disability	25	39	14	11	10	65	21	7805
2014	Person with a disability	22	29	16	15	18	51	33	880
2014	Not a person with a disability	29	40	14	10	7	69	17	9957
2011	Person with a disability	19	36	13	12	18	56	30	678
2011	Not a person with a disability	29	40	14	9	8	69	17	10877
2008	Person with a disability	18	36	14	14	18	55	32	534
2008	Not a person with a disability	24	41	14	11	9	65	21	8261

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	21	18	17	29	1	36	46	841
2019	Not a person with a disability	20	28	20	14	17	1	48	32	7650
2018	Person with a disability	10	17	16	18	37	1	28	56	769
2018	Not a person with a disability	17	27	22	16	18	0	44	34	6366
2017	Person with a disability	10	21	18	19	32	1	31	51	864
2017	Not a person with a disability	16	28	21	16	18	1	45	34	7805
2014	Person with a disability	13	25	19	16	27	0	38	43	882
2014	Not a person with a disability	17	33	21	16	13	1	50	29	9967
2011	Person with a disability	14	29	18	14	24	1	44	38	678
2011	Not a person with a disability	21	35	21	12	10	1	56	22	10884

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	25	18	15	27	40	42	833
2019	Not a person with a disability	21	30	20	15	14	51	29	7621
2018	Person with a disability	9	20	18	21	32	29	53	767
2018	Not a person with a disability	17	30	21	16	15	48	31	6338
2017	Person with a disability	11	25	17	20	27	36	47	862
2017	Not a person with a disability	16	31	20	17	15	48	32	7804
2014	Person with a disability	13	27	18	18	23	40	42	880
2014	Not a person with a disability	17	35	21	16	11	51	28	9960
2011	Person with a disability	14	29	16	19	21	43	40	678
2011	Not a person with a disability	21	38	19	13	9	59	22	10882
2008	Person with a disability	12	33	19	19	17	45	36	534
2008	Not a person with a disability	19	40	16	15	9	60	24	8282

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	17	20	16	26	3	1	36	43	840
2019	Not a person with a disability	22	24	20	14	16	3	1	48	31	7651
2018	Person with a disability	11	18	20	19	30	2	0	30	50	773
2018	Not a person with a disability	20	22	21	16	18	2	0	44	35	6370
2017	Person with a disability	13	20	21	15	27	4	0	35	43	863
2017	Not a person with a disability	20	24	21	15	16	4	1	46	33	7802
2014	Person with a disability	17	20	17	16	25	5	1	40	43	882
2014	Not a person with a disability	20	26	21	15	14	4	1	48	30	9966
2011	Person with a disability	17	27	13	13	26	4	1	45	41	676
2011	Not a person with a disability	23	28	19	13	12	4	1	54	26	10889
2008	Person with a disability	15	26	18	18	17	5	0	43	38	534
2008	Not a person with a disability	21	31	18	14	10	5	0	54	27	8274

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	27	34	38	842
2019	Not a person with a disability	18	47	35	7665
2018	Person with a disability	24	35	41	777
2018	Not a person with a disability	18	48	35	6403
2017	Person with a disability	23	37	40	864
2017	Not a person with a disability	18	50	32	7819
2014	Person with a disability	24	39	37	883
2014	Not a person with a disability	18	51	32	9962
2011	Person with a disability	30	37	33	678
2011	Not a person with a disability	21	50	29	10897

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	28	19	26	8	7	11	231
2019	Not a person with a disability	20	33	23	9	8	7	1483
2018	Person with a disability	22	24	25	14	3	12	207
2018	Not a person with a disability	22	33	23	10	5	7	1265
2017	Person with a disability	20	32	25	11	2	10	199
2017	Not a person with a disability	24	31	22	12	5	6	1510
2014	Person with a disability	24	23	23	17	9999	13	215
2014	Not a person with a disability	23	31	23	13	9999	11	1918
2011	Person with a disability	19	28	32	11	9999	9	210
2011	Not a person with a disability	19	46	20	7	9999	8	2449

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	38	43	8	5	3	1	3	83	8	833
2019	Not a person with a disability	29	50	10	5	2	1	2	82	8	7632

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	32	12	7	10	4	3	69	18	830
2019	Not a person with a disability	36	34	12	7	5	3	2	74	13	7616

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	839
2019	Not a person with a disability	24	76	7644
2018	Person with a disability	56	44	776
2018	Not a person with a disability	29	71	6387

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	55	45	335
2019	Not a person with a disability	57	43	1578
2018	Person with a disability	51	49	384
2018	Not a person with a disability	59	41	1522

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	71	29	335
2019	Not a person with a disability	64	36	1578
2018	Person with a disability	78	22	384
2018	Not a person with a disability	62	38	1522

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	335
2019	Not a person with a disability	11	89	1578
2018	Person with a disability	9	91	384
2018	Not a person with a disability	10	90	1522

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	335
2019	Not a person with a disability	34	66	1578
2018	Person with a disability	35	65	384
2018	Not a person with a disability	33	67	1522

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	335
2019	Not a person with a disability	10	90	1578
2018	Person with a disability	13	87	384
2018	Not a person with a disability	8	92	1522

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	335
2019	Not a person with a disability	10	90	1578
2018	Person with a disability	12	88	384
2018	Not a person with a disability	10	90	1522

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	335
2019	Not a person with a disability	5	95	1578
2018	Person with a disability	4	96	384
2018	Not a person with a disability	5	95	1522

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	331
2019	Not a person with a disability	45	55	1559
2018	Person with a disability	44	56	384
2018	Not a person with a disability	44	56	1523

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	331
2019	Not a person with a disability	39	61	1559
2018	Person with a disability	43	57	384
2018	Not a person with a disability	39	61	1523

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	61	39	331
2019	Not a person with a disability	49	51	1559
2018	Person with a disability	54	46	384
2018	Not a person with a disability	51	49	1523

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	331
2019	Not a person with a disability	43	57	1559
2018	Person with a disability	47	53	384
2018	Not a person with a disability	44	56	1523

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	39	61	331
2019	Not a person with a disability	33	67	1559
2018	Person with a disability	38	62	384
2018	Not a person with a disability	36	64	1523

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	61	39	331
2019	Not a person with a disability	62	38	1559
2018	Person with a disability	66	34	384
2018	Not a person with a disability	66	34	1523

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	47	53	331
2019	Not a person with a disability	46	54	1559
2018	Person with a disability	50	50	384
2018	Not a person with a disability	47	53	1523

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	331
2019	Not a person with a disability	7	93	1559
2018	Person with a disability	5	95	384
2018	Not a person with a disability	8	92	1523

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	331
2019	Not a person with a disability	16	84	1559
2018	Person with a disability	16	84	384
2018	Not a person with a disability	17	83	1523

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	29	71	331
2019	Not a person with a disability	22	78	1559
2018	Person with a disability	23	77	384
2018	Not a person with a disability	21	79	1523

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	66	34	331
2019	Not a person with a disability	53	47	1559
2018	Person with a disability	70	30	384
2018	Not a person with a disability	52	48	1523

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	40	60	331
2019	Not a person with a disability	35	65	1559
2018	Person with a disability	38	62	384
2018	Not a person with a disability	37	63	1523

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	331
2019	Not a person with a disability	20	80	1559
2018	Person with a disability	14	86	384
2018	Not a person with a disability	17	83	1523

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	330
2019	Not a person with a disability	46	54	1545
2018	Person with a disability	45	55	384
2018	Not a person with a disability	44	56	1520

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	330
2019	Not a person with a disability	31	69	1545
2018	Person with a disability	27	73	384
2018	Not a person with a disability	31	69	1520

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	330
2019	Not a person with a disability	7	93	1545
2018	Person with a disability	9	91	384
2018	Not a person with a disability	7	93	1520

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	29	71	330
2019	Not a person with a disability	31	69	1545
2018	Person with a disability	35	65	384
2018	Not a person with a disability	27	73	1520

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	330
2019	Not a person with a disability	14	86	1545
2018	Person with a disability	15	85	384
2018	Not a person with a disability	14	86	1520

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	330
2019	Not a person with a disability	11	89	1545
2018	Person with a disability	12	88	384
2018	Not a person with a disability	9	91	1520

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	330
2019	Not a person with a disability	20	80	1545
2018	Person with a disability	17	83	384
2018	Not a person with a disability	20	80	1520

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	330
2019	Not a person with a disability	14	86	1545
2018	Person with a disability	19	81	384
2018	Not a person with a disability	13	87	1520

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	25	75	330
2019	Not a person with a disability	26	74	1545
2018	Person with a disability	26	74	384
2018	Not a person with a disability	26	74	1520

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	284
2019	Not a person with a disability	12	88	1386
2018	Person with a disability	6	94	336
2018	Not a person with a disability	12	88	1396

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	284
2019	Not a person with a disability	16	84	1386
2018	Person with a disability	9	91	336
2018	Not a person with a disability	16	84	1396

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	284
2019	Not a person with a disability	9	91	1386
2018	Person with a disability	5	95	336
2018	Not a person with a disability	10	90	1396

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	284
2019	Not a person with a disability	6	94	1386
2018	Person with a disability	3	97	336
2018	Not a person with a disability	7	93	1396

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	284
2019	Not a person with a disability	8	92	1386
2018	Person with a disability	5	95	336
2018	Not a person with a disability	7	93	1396

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	284
2019	Not a person with a disability	7	93	1386
2018	Person with a disability	5	95	336
2018	Not a person with a disability	7	93	1396

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	284
2019	Not a person with a disability	6	94	1386
2018	Person with a disability	6	94	336
2018	Not a person with a disability	5	95	1396

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	284
2019	Not a person with a disability	10	90	1386
2018	Person with a disability	13	87	336
2018	Not a person with a disability	9	91	1396

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	284
2019	Not a person with a disability	12	88	1386
2018	Person with a disability	16	84	336
2018	Not a person with a disability	12	88	1396

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	284
2019	Not a person with a disability	36	64	1386
2018	Person with a disability	50	50	336
2018	Not a person with a disability	35	65	1396

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	284
2019	Not a person with a disability	12	88	1386
2018	Person with a disability	12	88	336
2018	Not a person with a disability	12	88	1396

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	284
2019	Not a person with a disability	51	49	1386
2018	Person with a disability	58	42	336
2018	Not a person with a disability	51	49	1396

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	284
2019	Not a person with a disability	2	98	1386
2018	Person with a disability	3	97	336
2018	Not a person with a disability	3	97	1396

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	73	27	284
2019	Not a person with a disability	61	39	1386
2018	Person with a disability	65	35	336
2018	Not a person with a disability	63	37	1396

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	284
2019	Not a person with a disability	4	96	1386
2018	Person with a disability	9	91	336
2018	Not a person with a disability	3	97	1396

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	284
2019	Not a person with a disability	13	87	1386
2018	Person with a disability	11	89	336
2018	Not a person with a disability	15	85	1396

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	46	54	837
2019	Not a person with a disability	32	68	7614

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	15	19	15	32	9	2	27	52	841
2019	Not a person with a disability	11	20	21	14	19	11	4	37	39	7670
2018	Person with a disability	6	14	17	17	41	5	1	21	61	777
2018	Not a person with a disability	9	21	23	16	20	8	2	33	41	6381
2017	Person with a disability	7	13	16	15	37	9	3	23	59	865
2017	Not a person with a disability	9	20	22	13	19	12	4	35	38	7823
2014	Person with a disability	7	15	18	18	31	8	2	25	54	883
2014	Not a person with a disability	10	22	23	13	14	14	4	39	33	9956

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	22	18	15	25	3	0	39	42	842
2019	Not a person with a disability	20	29	20	13	15	3	1	50	29	7651
2018	Person with a disability	9	20	16	17	35	2	0	30	53	777
2018	Not a person with a disability	17	30	21	14	16	2	0	48	31	6372
2017	Person with a disability	10	22	16	17	31	4	0	34	50	861
2017	Not a person with a disability	15	28	21	13	17	5	1	46	32	7811
2014	Person with a disability	12	21	18	17	28	3	0	34	47	883
2014	Not a person with a disability	16	30	22	13	12	6	1	50	27	9942
2011	Person with a disability	16	31	17	13	21	2	0	48	35	678
2011	Not a person with a disability	21	38	18	11	9	3	0	61	21	10879

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	841
2019	Not a person with a disability	12	88	7636
2018	Person with a disability	37	63	772
2018	Not a person with a disability	12	88	6381

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	42	58	236
2019	Not a person with a disability	48	52	711
2018	Person with a disability	42	58	241
2018	Not a person with a disability	45	55	571

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	87	13	236
2019	Not a person with a disability	75	25	711
2018	Person with a disability	83	17	241
2018	Not a person with a disability	70	30	571

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	236
2019	Not a person with a disability	7	93	711
2018	Person with a disability	4	96	241
2018	Not a person with a disability	4	96	571

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	20	80	236
2019	Not a person with a disability	25	75	711
2018	Person with a disability	24	76	241
2018	Not a person with a disability	23	77	571

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	236
2019	Not a person with a disability	11	89	711
2018	Person with a disability	9	91	241
2018	Not a person with a disability	11	89	571

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	236
2019	Not a person with a disability	10	90	711
2018	Person with a disability	12	88	241
2018	Not a person with a disability	8	92	571

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	236
2019	Not a person with a disability	9	91	711
2018	Person with a disability	9	91	241
2018	Not a person with a disability	8	92	571

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	30	70	233
2019	Not a person with a disability	39	61	693
2018	Person with a disability	29	71	242
2018	Not a person with a disability	38	62	571

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	233
2019	Not a person with a disability	26	74	693
2018	Person with a disability	17	83	242
2018	Not a person with a disability	25	75	571

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	233
2019	Not a person with a disability	25	75	693
2018	Person with a disability	24	76	242
2018	Not a person with a disability	21	79	571

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	233
2019	Not a person with a disability	9	91	693
2018	Person with a disability	10	90	242
2018	Not a person with a disability	9	91	571

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	233
2019	Not a person with a disability	23	77	693
2018	Person with a disability	17	83	242
2018	Not a person with a disability	19	81	571

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	233
2019	Not a person with a disability	37	63	693
2018	Person with a disability	30	70	242
2018	Not a person with a disability	36	64	571

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	233
2019	Not a person with a disability	6	94	693
2018	Person with a disability	8	92	242
2018	Not a person with a disability	8	92	571

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	233
2019	Not a person with a disability	3	97	693
2018	Person with a disability	4	96	242
2018	Not a person with a disability	3	97	571

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	233
2019	Not a person with a disability	11	89	693
2018	Person with a disability	12	88	242
2018	Not a person with a disability	11	89	571

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	233
2019	Not a person with a disability	16	84	693
2018	Person with a disability	13	87	242
2018	Not a person with a disability	13	87	571

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	63	37	233
2019	Not a person with a disability	6	94	693
2018	Person with a disability	54	46	242
2018	Not a person with a disability	5	95	571

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	233
2019	Not a person with a disability	19	81	693
2018	Person with a disability	10	90	242
2018	Not a person with a disability	19	81	571

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	232
2019	Not a person with a disability	28	72	688
2018	Person with a disability	34	66	243
2018	Not a person with a disability	24	76	571

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	232
2019	Not a person with a disability	20	80	688
2018	Person with a disability	19	81	243
2018	Not a person with a disability	17	83	571

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	232
2019	Not a person with a disability	5	95	688
2018	Person with a disability	7	93	243
2018	Not a person with a disability	3	97	571

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	23	77	232
2019	Not a person with a disability	23	77	688
2018	Person with a disability	28	72	243
2018	Not a person with a disability	22	78	571

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	232
2019	Not a person with a disability	7	93	688
2018	Person with a disability	9	91	243
2018	Not a person with a disability	5	95	571

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	232
2019	Not a person with a disability	7	93	688
2018	Person with a disability	11	89	243
2018	Not a person with a disability	8	92	571

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	232
2019	Not a person with a disability	13	87	688
2018	Person with a disability	9	91	243
2018	Not a person with a disability	12	88	571

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	232
2019	Not a person with a disability	9	91	688
2018	Person with a disability	12	88	243
2018	Not a person with a disability	8	92	571

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	232
2019	Not a person with a disability	43	57	688
2018	Person with a disability	40	60	243
2018	Not a person with a disability	50	50	571

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	187
2019	Not a person with a disability	7	93	600
2018	Person with a disability	7	93	210
2018	Not a person with a disability	6	94	525

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	187
2019	Not a person with a disability	11	89	600
2018	Person with a disability	6	94	210
2018	Not a person with a disability	9	91	525

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	187
2019	Not a person with a disability	3	97	600

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	187
2019	Not a person with a disability	1	99	600
2018	Person with a disability	3	97	210
2018	Not a person with a disability	3	97	525

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	187
2019	Not a person with a disability	3	97	600

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	187
2019	Not a person with a disability	3	97	600
2018	Person with a disability	5	95	210
2018	Not a person with a disability	4	96	525

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	187
2019	Not a person with a disability	9	91	600
2018	Person with a disability	9	91	210
2018	Not a person with a disability	9	91	525

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	187
2019	Not a person with a disability	11	89	600
2018	Person with a disability	16	84	210
2018	Not a person with a disability	11	89	525

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	42	58	187
2019	Not a person with a disability	35	65	600
2018	Person with a disability	40	60	210
2018	Not a person with a disability	27	73	525

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	187
2019	Not a person with a disability	11	89	600
2018	Person with a disability	12	88	210
2018	Not a person with a disability	12	88	525

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	187
2019	Not a person with a disability	47	53	600
2018	Person with a disability	51	49	210
2018	Not a person with a disability	43	57	525

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	187
2019	Not a person with a disability	2	98	600
2018	Person with a disability	2	98	210
2018	Not a person with a disability	2	98	525

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	68	32	187
2019	Not a person with a disability	68	32	600
2018	Person with a disability	66	34	210
2018	Not a person with a disability	66	34	525

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	187
2019	Not a person with a disability	4	96	600
2018	Person with a disability	5	95	210
2018	Not a person with a disability	4	96	525

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	187
2019	Not a person with a disability	11	89	600
2018	Person with a disability	15	85	210
2018	Not a person with a disability	14	86	525

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	829
2019	Not a person with a disability	19	81	7627

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	13	26	11	24	13	2	28	41	842
2019	Not a person with a disability	14	21	26	9	11	15	4	43	25	7640
2018	Person with a disability	7	16	24	12	31	9	1	26	47	771
2018	Not a person with a disability	11	23	31	9	11	12	2	40	24	6369
2017	Person with a disability	8	16	23	12	24	13	3	29	43	862
2017	Not a person with a disability	11	22	27	8	10	17	5	43	23	7816
2014	Person with a disability	10	16	22	13	23	12	2	31	43	881
2014	Not a person with a disability	13	23	27	8	7	19	4	46	19	9964

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	21	22	11	22	7	0	41	35	838
2019	Not a person with a disability	22	29	23	9	10	6	1	55	20	7633
2018	Person with a disability	11	21	21	12	29	5	1	34	44	772
2018	Not a person with a disability	19	31	25	9	10	4	1	53	21	6364
2017	Person with a disability	13	22	21	14	23	6	1	38	39	862
2017	Not a person with a disability	18	31	24	8	9	8	1	54	19	7800
2014	Person with a disability	14	23	21	14	22	5	1	39	38	881
2014	Not a person with a disability	19	31	24	8	7	10	1	57	16	9947
2011	Person with a disability	18	33	16	12	16	4	1	53	29	677
2011	Not a person with a disability	26	40	18	7	5	5	0	69	12	10883

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	20	20	16	32	0	1	32	48	838
2019	Not a person with a disability	15	21	21	16	27	0	1	36	43	7657
2018	Person with a disability	11	12	22	15	40	0	0	23	55	777
2018	Not a person with a disability	12	18	20	17	32	0	1	30	50	6393
2017	Person with a disability	11	19	16	16	36	1	1	30	53	860
2017	Not a person with a disability	14	17	17	17	33	0	1	32	51	7815

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	26	24	17	18	0	1	41	35	842
2019	Not a person with a disability	19	27	26	15	12	0	1	47	27	7662
2018	Person with a disability	15	24	28	16	16	0	1	39	33	773
2018	Not a person with a disability	16	26	29	16	12	0	1	43	28	6394
2017	Person with a disability	14	25	26	17	17	1	1	40	34	858
2017	Not a person with a disability	18	26	27	16	12	0	1	44	28	7798

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	25	24	12	12	0	2	51	25	838
2019	Not a person with a disability	26	32	22	10	8	0	2	59	18	7594
2018	Person with a disability	18	28	27	14	11	0	2	47	25	767
2018	Not a person with a disability	23	30	25	12	8	0	2	54	20	6346
2017	Person with a disability	19	29	24	13	12	0	3	50	26	857
2017	Not a person with a disability	24	30	23	12	8	1	3	55	21	7791

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	17	20	18	33	0	2	29	51	837
2019	Not a person with a disability	15	20	22	19	23	0	1	36	42	7629
2018	Person with a disability	11	16	21	18	32	0	1	28	51	774
2018	Not a person with a disability	13	21	23	20	22	0	1	34	43	6366
2017	Person with a disability	14	19	20	19	25	1	2	34	45	860
2017	Not a person with a disability	16	22	24	18	18	1	2	39	37	7804

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	21	13	9	14	0	7	62	24	836
2019	Not a person with a disability	40	23	15	8	9	0	4	66	18	7628
2018	Person with a disability	34	21	16	10	12	0	6	59	24	767
2018	Not a person with a disability	38	24	17	8	8	0	5	66	16	6370
2017	Person with a disability	35	24	13	7	10	1	10	66	19	857
2017	Not a person with a disability	38	25	15	8	5	1	8	69	14	7794

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	22	22	12	19	2	46	31	839
2019	Not a person with a disability	27	27	22	11	12	1	55	23	7633
2018	Person with a disability	16	20	20	20	23	0	37	43	775
2018	Not a person with a disability	23	25	25	13	13	1	49	26	6369
2017	Person with a disability	17	27	23	16	16	0	44	33	859
2017	Not a person with a disability	23	29	24	13	10	1	52	23	7785

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	26	25	15	16	1	1	42	32	836
2019	Not a person with a disability	21	31	23	12	11	1	1	53	23	7638
2018	Person with a disability	10	23	23	20	23	1	1	33	43	771
2018	Not a person with a disability	19	30	26	13	11	1	1	49	25	6379
2017	Person with a disability	14	26	22	19	17	1	1	41	37	861
2017	Not a person with a disability	19	29	25	15	10	1	1	49	25	7773

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	24	25	17	18	0	2	38	36	832
2019	Not a person with a disability	18	29	25	15	12	1	1	47	28	7636
2018	Person with a disability	10	20	25	19	24	0	1	30	44	772
2018	Not a person with a disability	15	28	26	16	13	0	1	44	29	6378
2017	Person with a disability	12	25	22	19	20	1	1	38	40	861
2017	Not a person with a disability	16	28	25	17	12	1	1	45	30	7780

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	28	22	11	17	0	1	49	29	835
2019	Not a person with a disability	24	29	22	12	11	1	1	54	23	7618
2018	Person with a disability	13	23	24	16	22	0	1	37	38	770
2018	Not a person with a disability	20	30	24	14	11	0	1	51	25	6360
2017	Person with a disability	16	27	21	17	17	2	1	44	35	861
2017	Not a person with a disability	22	30	22	14	11	1	1	53	25	7780

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	21	17	14	22	1	1	46	37	834
2019	Not a person with a disability	30	26	19	11	14	0	1	56	25	7627

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	28	21	12	15	1	1	51	27	830
2019	Not a person with a disability	27	31	23	10	7	0	1	59	18	7605
2018	Person with a disability	19	26	23	14	16	1	1	46	31	766
2018	Not a person with a disability	23	32	23	12	9	0	1	56	21	6350
2017	Person with a disability	21	29	21	13	13	1	1	51	27	860
2017	Not a person with a disability	24	31	22	12	9	1	2	56	21	7755

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	26	20	8	17	0	2	53	26	835
2019	Not a person with a disability	36	27	19	9	9	0	1	63	18	7611
2018	Person with a disability	27	24	18	14	17	0	0	51	31	769
2018	Not a person with a disability	35	28	19	10	8	0	1	64	17	6342
2017	Person with a disability	29	26	20	11	13	1	1	55	24	862
2017	Not a person with a disability	35	27	19	11	7	0	1	63	18	7810

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	22	17	7	17	1	2	58	25	832
2019	Not a person with a disability	61	17	8	3	5	1	6	83	8	7593
2018	Person with a disability	33	22	15	10	18	1	1	57	28	768
2018	Not a person with a disability	56	21	10	4	5	1	4	80	9	6356

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	20	15	10	20	1	1	54	30	835
2019	Not a person with a disability	54	18	12	7	7	1	1	74	14	7631
2018	Person with a disability	25	20	16	13	24	1	1	46	38	771
2018	Not a person with a disability	48	20	14	7	8	1	2	70	16	6366
2017	Person with a disability	31	21	17	13	16	1	1	52	30	861
2017	Not a person with a disability	50	22	12	7	7	1	2	73	15	7809

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	34	16	7	10	0	1	68	16	829
2019	Not a person with a disability	43	32	14	6	5	0	1	75	10	7605
2018	Person with a disability	29	34	17	8	11	0	1	64	19	771
2018	Not a person with a disability	37	32	17	7	6	0	1	70	13	6370
2017	Person with a disability	30	33	18	9	9	1	1	64	18	861
2017	Not a person with a disability	37	33	15	7	5	0	1	72	13	7802

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	24	14	11	19	0	1	55	31	833
2019	Not a person with a disability	46	23	14	8	9	0	1	69	17	7594
2018	Person with a disability	22	18	15	15	29	0	0	40	44	768
2018	Not a person with a disability	38	25	16	8	11	0	1	64	19	6353
2017	Person with a disability	27	22	14	15	20	1	1	50	36	863
2017	Not a person with a disability	41	25	15	9	8	0	1	68	17	7802

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	14	10	3	3	0	25	78	9	824
2019	Not a person with a disability	52	14	7	3	2	0	21	85	6	7566
2018	Person with a disability	41	13	7	2	4	0	32	80	9	767
2018	Not a person with a disability	47	15	8	3	2	0	24	83	7	6309
2017	Person with a disability	41	15	7	3	4	1	29	80	10	855
2017	Not a person with a disability	46	16	8	3	2	1	24	83	6	7797

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	23	12	5	5	0	5	77	10	829
2019	Not a person with a disability	60	22	9	3	2	1	4	86	5	7587
2018	Person with a disability	51	22	11	3	6	0	7	79	10	768
2018	Not a person with a disability	56	23	11	3	2	0	6	84	5	6333
2017	Person with a disability	48	24	11	2	5	1	9	80	8	848
2017	Not a person with a disability	56	24	9	3	2	1	7	86	5	7755

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	63	16	6	4	6	1	4	84	10	831
2019	Not a person with a disability	70	14	6	3	4	1	3	87	7	7615
2018	Person with a disability	59	18	5	4	8	1	5	82	13	772
2018	Not a person with a disability	65	16	7	3	5	0	4	85	8	6359
2017	Person with a disability	58	20	6	4	6	1	5	83	10	862
2017	Not a person with a disability	64	16	7	4	4	1	5	84	9	7814

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	29	16	7	6	0	1	70	14	830
2019	Not a person with a disability	52	29	12	3	2	0	2	83	5	7587
2018	Person with a disability	37	31	15	8	6	0	3	69	15	773
2018	Not a person with a disability	48	30	14	4	2	0	2	79	6	6335
2017	Person with a disability	33	30	19	8	6	1	4	67	14	861
2017	Not a person with a disability	48	31	13	3	2	0	2	81	6	7807

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	5	19	33	23	19	0	24	42	841
2019	Not a person with a disability	11	27	37	17	8	0	38	25	7659
2018	Person with a disability	3	15	32	25	25	0	18	50	776
2018	Not a person with a disability	8	24	39	19	9	0	33	29	6386
2017	Person with a disability	4	14	35	23	23	1	18	46	865
2017	Not a person with a disability	7	23	40	18	11	0	30	29	7821

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	29	29	9	3	13	58	830
2019	Not a person with a disability	15	24	38	16	7	23	40	7580
2018	Person with a disability	33	29	29	7	2	9	62	769
2018	Not a person with a disability	16	26	38	15	6	20	42	6345
2017	Person with a disability	29	29	30	9	3	12	58	861
2017	Not a person with a disability	12	27	40	14	6	21	39	7793

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	34	18	15	16	1	50	31	841
2019	Not a person with a disability	18	40	18	13	9	1	60	22	7633
2018	Person with a disability	11	31	15	18	23	1	43	41	773
2018	Not a person with a disability	17	42	18	13	9	1	60	22	6370
2017	Person with a disability	12	34	15	14	23	1	47	37	865
2017	Not a person with a disability	16	40	18	13	11	2	57	25	7810

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	7	19	13	19	41	1	26	60	835
2019	Not a person with a disability	11	23	17	21	27	1	34	48	7646
2018	Person with a disability	7	13	9	21	50	1	20	71	775
2018	Not a person with a disability	10	25	16	20	28	0	35	49	6387
2017	Person with a disability	5	15	15	18	45	1	21	64	863
2017	Not a person with a disability	8	24	16	21	30	1	33	51	7812

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	838
2019	Not a person with a disability	18	82	7648
2017	Person with a disability	55	45	863
2017	Not a person with a disability	19	81	7807
2014	Person with a disability	58	42	882
2014	Not a person with a disability	15	85	9949

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	79	21	474
2019	Not a person with a disability	77	23	1271
2017	Person with a disability	79	21	468
2017	Not a person with a disability	74	26	1320
2014	Person with a disability	71	29	500
2014	Not a person with a disability	74	26	1429

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	32	10	15	9	1	0	65	25	369
2019	Not a person with a disability	43	32	9	10	6	0	0	75	16	961
2017	Person with a disability	30	37	6	16	10	1	0	68	26	377
2017	Not a person with a disability	42	39	7	7	4	0	1	82	11	988
2014	Person with a disability	33	36	6	14	12	0	0	68	26	358
2014	Not a person with a disability	45	34	8	8	3	0	0	80	11	1057

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	24	23	14	21	1	1	16	84	833
2019	Not a person with a disability	17	27	24	14	16	1	1	17	83	7623
2018	Person with a disability	15	22	25	14	22	2	0	15	85	776
2018	Not a person with a disability	18	23	24	14	19	1	0	18	82	6389
2017	Person with a disability	21	24	17	13	20	4	1	22	78	864
2017	Not a person with a disability	23	22	20	13	18	2	1	24	76	7823

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	67	33	698
2019	Not a person with a disability	64	36	6213

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	689
2019	Not a person with a disability	33	67	6080
2018	Person with a disability	22	78	627
2018	Not a person with a disability	25	75	5087

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	5	16	18	18	37	1	5	22	58	689
2019	Not a person with a disability	6	16	19	18	33	1	7	24	55	6077
2018	Person with a disability	4	11	16	17	46	1	5	16	67	628
2018	Not a person with a disability	5	16	18	17	36	2	6	23	58	5107
2017	Person with a disability	5	13	17	15	40	2	7	20	61	630
2017	Not a person with a disability	6	17	15	17	34	2	8	26	57	5728

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	3	11	14	18	49	1	4	15	70	689
2019	Not a person with a disability	3	10	17	20	44	1	6	14	68	6067
2018	Person with a disability	2	7	13	15	59	2	4	9	77	629
2018	Not a person with a disability	2	8	15	16	52	2	5	11	73	5107
2017	Person with a disability	2	6	11	14	59	3	5	9	79	629
2017	Not a person with a disability	2	7	12	15	55	2	7	10	77	5731

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	14	16	15	28	1	5	38	45	826
2019	Not a person with a disability	26	15	17	13	22	1	5	44	38	7500
2018	Person with a disability	23	11	15	13	32	1	5	36	48	774
2018	Not a person with a disability	27	14	15	13	24	1	6	44	40	6369

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment