2019 Public Service Employee Survey Results for Department of National Defence by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	42	5	10	3	83	12	3585
2019	3 to 10 years in current department or agency	33	44	6	12	5	77	17	3702
2019	11 to 20 years in current department or agency	28	46	7	14	6	74	19	3682
2019	More than 20 years in current department or agency	33	44	5	13	5	77	18	2224
2017	Less than 3 years in current department or agency	38	42	5	11	4	80	15	2270
2017	3 to 10 years in current department or agency	28	46	6	13	7	74	20	4513
2017	11 to 20 years in current department or agency	25	49	6	14	6	74	20	3321
2017	More than 20 years in current department or agency	28	49	6	12	5	77	17	2325
2014	Less than 3 years in current department or agency	33	43	5	13	5	77	18	1273
2014	3 to 10 years in current department or agency	28	45	6	14	7	73	21	7399
2014	11 to 20 years in current department or agency	27	46	7	14	6	73	20	2960
2014	More than 20 years in current department or agency	26	46	7	13	8	72	21	2979

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	18	5	4	3	1	88	7	3575
2019	3 to 10 years in current department or agency	69	18	5	4	3	1	87	7	3698
2019	11 to 20 years in current department or agency	66	19	6	4	3	1	86	7	3682
2019	More than 20 years in current department or agency	62	21	7	5	3	1	84	8	2219
2017	Less than 3 years in current department or agency	71	16	5	4	2	1	89	6	2271
2017	3 to 10 years in current department or agency	66	19	6	5	3	1	86	8	4512
2017	11 to 20 years in current department or agency	62	21	6	4	4	2	85	8	3314
2017	More than 20 years in current department or agency	58	24	8	6	4	1	83	9	2322
2014	Less than 3 years in current department or agency	71	16	4	4	3	2	89	7	1274
2014	3 to 10 years in current department or agency	65	20	6	4	3	2	86	8	7393
2014	11 to 20 years in current department or agency	63	21	6	5	3	2	86	8	2957
2014	More than 20 years in current department or agency	60	21	6	6	4	2	83	10	2978

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	35	8	9	3	80	12	3576
2019	3 to 10 years in current department or agency	38	38	8	11	5	76	16	3698
2019	11 to 20 years in current department or agency	35	38	8	13	6	73	19	3676
2019	More than 20 years in current department or agency	36	38	8	11	6	75	17	2224
2017	Less than 3 years in current department or agency	45	35	7	9	4	80	13	2264
2017	3 to 10 years in current department or agency	35	38	8	12	7	73	19	4506
2017	11 to 20 years in current department or agency	33	38	9	12	7	71	19	3314
2017	More than 20 years in current department or agency	37	38	9	11	6	74	16	2320
2014	Less than 3 years in current department or agency	46	35	7	7	5	81	12	1273
2014	3 to 10 years in current department or agency	38	38	8	11	6	75	17	7388
2014	11 to 20 years in current department or agency	36	37	8	12	6	74	18	2952
2014	More than 20 years in current department or agency	36	37	8	11	7	74	19	2975

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	38	11	13	5	0	70	18	3571
2019	3 to 10 years in current department or agency	28	38	11	14	8	0	66	22	3694
2019	11 to 20 years in current department or agency	25	40	13	14	7	0	65	22	3673
2019	More than 20 years in current department or agency	29	41	12	12	6	0	71	18	2210
2018	Less than 3 years in current department or agency	28	42	10	13	5	1	72	18	2810
2018	3 to 10 years in current department or agency	26	42	10	15	7	0	68	22	3351
2018	11 to 20 years in current department or agency	24	40	14	13	8	0	65	22	2844
2018	More than 20 years in current department or agency	24	41	13	12	9	1	66	21	1301
2017	Less than 3 years in current department or agency	33	38	10	12	7	0	70	19	2270
2017	3 to 10 years in current department or agency	24	38	12	16	10	0	62	26	4508
2017	11 to 20 years in current department or agency	23	38	13	16	10	0	61	26	3310
2017	More than 20 years in current department or agency	26	39	13	14	8	1	65	21	2321
2014	Less than 3 years in current department or agency	29	37	11	14	7	1	67	22	1274
2014	3 to 10 years in current department or agency	23	37	12	17	11	0	60	27	7390
2014	11 to 20 years in current department or agency	22	38	12	16	12	0	60	28	2957
2014	More than 20 years in current department or agency	23	38	13	14	11	1	62	26	2976

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	8	6	2	83	9	3560
2019	3 to 10 years in current department or agency	41	38	10	9	3	78	12	3676
2019	11 to 20 years in current department or agency	37	40	10	8	5	77	13	3657
2019	More than 20 years in current department or agency	42	39	9	7	3	81	10	2208
2017	Less than 3 years in current department or agency	52	34	7	6	2	86	7	2262
2017	3 to 10 years in current department or agency	41	40	8	8	4	81	12	4500
2017	11 to 20 years in current department or agency	39	41	8	8	4	80	12	3300
2017	More than 20 years in current department or agency	43	42	7	6	2	85	8	2318
2014	Less than 3 years in current department or agency	48	36	8	6	2	85	8	1273
2014	3 to 10 years in current department or agency	42	39	9	7	3	81	11	7388
2014	11 to 20 years in current department or agency	40	41	9	7	4	81	10	2954
2014	More than 20 years in current department or agency	40	41	9	7	3	81	11	2980

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	27	8	5	3	0	0	84	8	3572
2019	3 to 10 years in current department or agency	45	32	11	6	5	0	0	77	11	3689
2019	11 to 20 years in current department or agency	38	36	12	8	6	0	0	74	14	3670
2019	More than 20 years in current department or agency	42	33	13	7	5	0	0	76	11	2216
2018	Less than 3 years in current department or agency	55	30	9	4	2	0	0	85	6	2805
2018	3 to 10 years in current department or agency	40	36	12	7	5	0	0	76	12	3341
2018	11 to 20 years in current department or agency	34	36	14	9	6	0	0	70	15	2839
2018	More than 20 years in current department or agency	34	36	16	7	7	0	0	70	14	1298
2017	Less than 3 years in current department or agency	55	29	8	4	2	0	1	85	7	2262
2017	3 to 10 years in current department or agency	41	35	11	8	5	0	0	76	13	4500
2017	11 to 20 years in current department or agency	36	35	13	9	6	0	0	72	15	3306
2017	More than 20 years in current department or agency	38	36	12	8	5	0	1	75	13	2325
2014	Less than 3 years in current department or agency	45	32	12	5	3	1	1	79	9	1272
2014	3 to 10 years in current department or agency	39	35	12	8	6	0	0	74	14	7394
2014	11 to 20 years in current department or agency	35	34	14	9	7	0	1	69	16	2956
2014	More than 20 years in current department or agency	33	36	15	8	7	0	1	70	15	2976

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	36	12	7	3	78	10	3579
2019	3 to 10 years in current department or agency	35	39	12	8	5	75	13	3699
2019	11 to 20 years in current department or agency	32	40	13	8	6	72	15	3681
2019	More than 20 years in current department or agency	38	38	12	7	5	76	12	2219
2018	Less than 3 years in current department or agency	40	40	11	6	3	80	9	2791
2018	3 to 10 years in current department or agency	33	41	12	8	5	75	13	3333
2018	11 to 20 years in current department or agency	31	40	13	9	7	71	16	2832
2018	More than 20 years in current department or agency	34	41	12	7	6	75	13	1285
2017	Less than 3 years in current department or agency	39	42	10	6	3	81	9	2268
2017	3 to 10 years in current department or agency	33	42	11	8	5	76	13	4506
2017	11 to 20 years in current department or agency	30	45	12	8	5	75	13	3308
2017	More than 20 years in current department or agency	36	43	11	6	4	79	10	2324
2014	Less than 3 years in current department or agency	39	41	10	6	4	80	10	1274
2014	3 to 10 years in current department or agency	30	44	12	9	6	74	15	7402
2014	11 to 20 years in current department or agency	29	46	11	9	5	75	14	2958
2014	More than 20 years in current department or agency	31	46	10	8	5	77	13	2980

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	35	15	9	5	1	0	71	14	3588
2019	3 to 10 years in current department or agency	22	34	19	14	10	0	0	57	24	3702
2019	11 to 20 years in current department or agency	18	33	19	17	12	0	0	52	29	3669
2019	More than 20 years in current department or agency	21	36	20	13	10	0	0	57	23	2219
2018	Less than 3 years in current department or agency	33	35	18	8	5	0	1	68	13	2811
2018	3 to 10 years in current department or agency	21	32	20	14	14	0	0	53	27	3339
2018	11 to 20 years in current department or agency	18	30	20	15	17	0	0	48	32	2839
2018	More than 20 years in current department or agency	19	31	21	14	14	0	0	51	28	1295
2017	Less than 3 years in current department or agency	35	35	15	9	5	0	0	71	14	2267
2017	3 to 10 years in current department or agency	22	34	18	14	12	0	0	55	27	4504
2017	11 to 20 years in current department or agency	18	32	19	16	14	0	0	51	30	3310
2017	More than 20 years in current department or agency	20	36	19	15	10	0	0	56	25	2322
2014	Less than 3 years in current department or agency	28	39	16	9	7	0	1	68	16	1273
2014	3 to 10 years in current department or agency	19	33	18	16	13	0	0	53	29	7398
2014	11 to 20 years in current department or agency	17	33	19	18	13	0	0	50	31	2954
2014	More than 20 years in current department or agency	19	33	19	15	14	0	0	52	29	2981

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	41	13	11	4	72	15	3580
2019	3 to 10 years in current department or agency	28	42	13	12	5	70	17	3689
2019	11 to 20 years in current department or agency	24	43	15	13	6	67	18	3656
2019	More than 20 years in current department or agency	26	42	14	12	5	68	17	2213
2018	Less than 3 years in current department or agency	32	39	14	10	4	71	15	2803
2018	3 to 10 years in current department or agency	27	39	14	12	7	66	19	3346
2018	11 to 20 years in current department or agency	23	38	18	12	8	61	21	2845
2018	More than 20 years in current department or agency	26	38	16	11	9	64	20	1297
2017	Less than 3 years in current department or agency	34	41	12	9	4	75	13	2266
2017	3 to 10 years in current department or agency	27	40	14	13	7	67	19	4505
2017	11 to 20 years in current department or agency	24	41	16	12	7	65	19	3305
2017	More than 20 years in current department or agency	28	41	15	10	6	69	16	2322

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	38	8	5	2	0	85	7	3578
2019	3 to 10 years in current department or agency	42	39	11	5	3	0	81	8	3687
2019	11 to 20 years in current department or agency	35	42	12	6	4	0	78	10	3658
2019	More than 20 years in current department or agency	42	39	11	5	3	0	82	8	2209
2018	Less than 3 years in current department or agency	49	40	6	3	1	0	90	4	2817
2018	3 to 10 years in current department or agency	43	40	10	4	3	0	83	7	3362
2018	11 to 20 years in current department or agency	38	42	11	5	4	0	80	8	2864
2018	More than 20 years in current department or agency	39	43	10	5	3	1	82	8	1303
2017	Less than 3 years in current department or agency	48	38	8	5	2	0	85	7	2266
2017	3 to 10 years in current department or agency	39	40	11	5	4	0	80	9	4509
2017	11 to 20 years in current department or agency	36	40	12	7	4	1	77	11	3308
2017	More than 20 years in current department or agency	40	42	9	5	3	0	82	8	2318
2014	Less than 3 years in current department or agency	46	38	10	4	2	1	85	6	1273
2014	3 to 10 years in current department or agency	38	40	12	6	4	1	78	9	7394
2014	11 to 20 years in current department or agency	36	41	13	6	4	1	77	9	2957
2014	More than 20 years in current department or agency	38	41	12	5	4	1	80	9	2977

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	36	13	7	4	75	12	3583
2019	3 to 10 years in current department or agency	29	37	15	12	8	66	20	3697
2019	11 to 20 years in current department or agency	24	36	17	12	11	60	23	3661
2019	More than 20 years in current department or agency	30	36	14	11	9	66	20	2215
2018	Less than 3 years in current department or agency	37	40	12	7	4	77	11	2808
2018	3 to 10 years in current department or agency	27	36	15	12	9	63	22	3347
2018	11 to 20 years in current department or agency	23	35	16	13	12	58	26	2856
2018	More than 20 years in current department or agency	23	39	15	13	10	62	23	1302
2017	Less than 3 years in current department or agency	40	37	12	7	4	77	11	2262
2017	3 to 10 years in current department or agency	27	37	15	11	10	64	21	4498
2017	11 to 20 years in current department or agency	23	35	16	14	12	58	26	3297
2017	More than 20 years in current department or agency	27	36	16	11	9	63	20	2320

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	31	10	3	2	86	4	3578
2019	3 to 10 years in current department or agency	54	33	9	3	2	87	5	3683
2019	11 to 20 years in current department or agency	54	33	8	2	2	87	5	3639
2019	More than 20 years in current department or agency	59	30	7	2	2	89	4	2204
2018	Less than 3 years in current department or agency	54	32	10	3	1	86	4	2802
2018	3 to 10 years in current department or agency	53	33	9	3	2	87	4	3335
2018	11 to 20 years in current department or agency	55	31	9	3	2	86	5	2838
2018	More than 20 years in current department or agency	56	33	7	2	2	89	4	1288
2017	Less than 3 years in current department or agency	58	30	8	3	1	88	3	2249
2017	3 to 10 years in current department or agency	57	32	8	3	1	88	4	4492
2017	11 to 20 years in current department or agency	56	32	7	3	1	89	4	3304
2017	More than 20 years in current department or agency	59	32	6	1	1	91	3	2313
2014	Less than 3 years in current department or agency	67	24	6	1	1	91	2	1272
2014	3 to 10 years in current department or agency	64	26	7	2	1	89	4	7395
2014	11 to 20 years in current department or agency	65	26	6	2	1	91	3	2957
2014	More than 20 years in current department or agency	65	26	5	2	1	92	3	2974

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	37	13	9	4	0	0	73	14	3576
2019	3 to 10 years in current department or agency	29	38	13	11	8	0	0	68	19	3692
2019	11 to 20 years in current department or agency	25	40	14	13	9	0	0	64	22	3652
2019	More than 20 years in current department or agency	32	38	13	10	7	0	0	70	18	2210
2018	Less than 3 years in current department or agency	35	38	14	9	4	0	0	74	12	2805
2018	3 to 10 years in current department or agency	27	39	14	11	9	0	0	65	20	3351
2018	11 to 20 years in current department or agency	23	38	15	13	11	0	0	61	24	2855
2018	More than 20 years in current department or agency	24	39	14	12	11	0	0	63	23	1298
2017	Less than 3 years in current department or agency	38	39	11	7	4	0	0	77	12	2250
2017	3 to 10 years in current department or agency	29	40	11	11	8	0	0	69	19	4482
2017	11 to 20 years in current department or agency	26	40	12	13	8	0	0	66	21	3300
2017	More than 20 years in current department or agency	31	40	12	10	7	0	0	71	17	2309
2014	Less than 3 years in current department or agency	27	41	15	10	6	1	1	69	16	1273
2014	3 to 10 years in current department or agency	21	42	13	14	10	0	0	63	24	7399
2014	11 to 20 years in current department or agency	20	42	13	14	10	0	0	63	24	2954
2014	More than 20 years in current department or agency	23	42	13	12	11	0	0	65	23	2976

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	33	14	8	4	74	12	3585
2019	3 to 10 years in current department or agency	33	35	16	9	8	68	17	3694
2019	11 to 20 years in current department or agency	28	35	17	10	9	63	19	3662
2019	More than 20 years in current department or agency	33	34	16	9	7	68	16	2218
2018	Less than 3 years in current department or agency	42	33	13	7	4	75	12	2798
2018	3 to 10 years in current department or agency	29	34	17	11	8	64	19	3346
2018	11 to 20 years in current department or agency	26	33	18	11	11	60	22	2847
2018	More than 20 years in current department or agency	28	33	20	10	9	61	19	1301
2017	Less than 3 years in current department or agency	43	33	13	7	4	76	11	2252
2017	3 to 10 years in current department or agency	32	36	14	10	8	68	18	4489
2017	11 to 20 years in current department or agency	29	35	16	12	8	65	20	3300
2017	More than 20 years in current department or agency	33	36	15	9	7	69	16	2310
2014	Less than 3 years in current department or agency	36	36	15	8	5	72	13	1274
2014	3 to 10 years in current department or agency	28	37	16	11	8	65	19	7398
2014	11 to 20 years in current department or agency	27	36	16	12	8	64	20	2956
2014	More than 20 years in current department or agency	29	37	14	11	9	66	20	2980

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	39	12	7	3	0	78	10	3554
2019	3 to 10 years in current department or agency	29	40	14	11	6	0	69	17	3654
2019	11 to 20 years in current department or agency	24	39	17	13	8	0	63	20	3641
2019	More than 20 years in current department or agency	30	38	16	11	5	0	68	16	2192
2018	Less than 3 years in current department or agency	39	36	13	7	4	0	76	11	2806
2018	3 to 10 years in current department or agency	28	35	16	13	8	0	63	21	3341
2018	11 to 20 years in current department or agency	23	34	18	13	11	0	58	24	2848
2018	More than 20 years in current department or agency	24	34	17	14	10	0	58	24	1302
2017	Less than 3 years in current department or agency	42	36	11	7	3	0	78	10	2251
2017	3 to 10 years in current department or agency	29	37	14	11	8	0	67	19	4485
2017	11 to 20 years in current department or agency	26	36	16	12	9	0	62	21	3300
2017	More than 20 years in current department or agency	29	37	16	10	7	0	67	17	2315
2014	Less than 3 years in current department or agency	38	36	14	6	5	1	75	11	1273
2014	3 to 10 years in current department or agency	27	37	16	12	8	0	64	20	7397
2014	11 to 20 years in current department or agency	26	35	17	14	8	0	60	23	2953
2014	More than 20 years in current department or agency	26	37	15	12	10	0	63	22	2977

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	34	10	4	3	84	7	3579
2019	3 to 10 years in current department or agency	43	38	11	5	3	81	8	3694
2019	11 to 20 years in current department or agency	40	41	11	5	4	81	9	3679
2019	More than 20 years in current department or agency	46	37	10	5	2	83	7	2220
2018	Less than 3 years in current department or agency	50	34	10	4	2	84	6	2813
2018	3 to 10 years in current department or agency	42	37	12	6	3	79	9	3351
2018	11 to 20 years in current department or agency	38	40	12	7	4	78	10	2856
2018	More than 20 years in current department or agency	42	39	10	6	3	81	9	1305
2017	Less than 3 years in current department or agency	51	33	9	4	2	84	6	2245
2017	3 to 10 years in current department or agency	43	38	11	5	3	81	9	4480
2017	11 to 20 years in current department or agency	39	40	12	5	3	79	9	3298
2017	More than 20 years in current department or agency	45	37	10	4	3	83	7	2310
2014	Less than 3 years in current department or agency	52	31	9	5	3	83	8	1271
2014	3 to 10 years in current department or agency	42	38	11	6	4	80	9	7395
2014	11 to 20 years in current department or agency	42	39	10	6	3	81	9	2953
2014	More than 20 years in current department or agency	45	39	8	4	3	84	7	2975

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	12	4	2	0	1	82	6	3546
2019	3 to 10 years in current department or agency	38	32	18	7	4	0	1	71	11	3659
2019	11 to 20 years in current department or agency	35	32	20	7	6	0	1	67	13	3629
2019	More than 20 years in current department or agency	34	33	18	8	6	0	1	67	14	2196
2018	Less than 3 years in current department or agency	48	32	13	4	2	0	1	81	6	2831
2018	3 to 10 years in current department or agency	38	31	16	9	5	0	0	70	14	3383
2018	11 to 20 years in current department or agency	33	33	19	8	6	0	1	66	15	2864
2018	More than 20 years in current department or agency	33	31	20	10	6	0	1	64	16	1315
2017	Less than 3 years in current department or agency	48	32	12	5	2	0	1	82	7	2270
2017	3 to 10 years in current department or agency	37	35	15	7	4	0	1	74	11	4507
2017	11 to 20 years in current department or agency	35	34	17	8	4	1	1	70	12	3313
2017	More than 20 years in current department or agency	36	34	15	8	6	0	1	70	14	2323
2014	Less than 3 years in current department or agency	46	32	13	5	2	0	1	79	8	1273
2014	3 to 10 years in current department or agency	36	35	17	7	4	0	1	72	11	7399
2014	11 to 20 years in current department or agency	34	35	18	7	5	0	1	70	13	2956
2014	More than 20 years in current department or agency	32	35	18	9	6	0	1	67	14	2980

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	20	34	24	12	1	1	37	28	3575
2019	3 to 10 years in current department or agency	11	27	35	18	7	0	1	26	38	3694
2019	11 to 20 years in current department or agency	13	30	35	15	6	0	1	21	43	3677
2019	More than 20 years in current department or agency	11	31	36	15	6	0	1	22	42	2225
2018	Less than 3 years in current department or agency	6	19	33	25	14	1	2	40	26	2829
2018	3 to 10 years in current department or agency	11	28	35	17	8	0	1	25	39	3371
2018	11 to 20 years in current department or agency	15	30	34	15	5	0	1	20	45	2867
2018	More than 20 years in current department or agency	14	31	35	14	5	0	1	19	45	1310
2017	Less than 3 years in current department or agency	7	19	32	23	14	1	3	39	27	2258
2017	3 to 10 years in current department or agency	12	26	34	18	7	1	3	26	39	4487
2017	11 to 20 years in current department or agency	12	28	35	15	6	0	2	22	42	3296
2017	More than 20 years in current department or agency	12	29	36	13	7	0	2	21	42	2298
2014	Less than 3 years in current department or agency	7	20	33	23	12	1	3	37	29	1270
2014	3 to 10 years in current department or agency	12	27	36	16	7	0	2	24	40	7385
2014	11 to 20 years in current department or agency	12	32	35	14	5	1	1	19	45	2953
2014	More than 20 years in current department or agency	12	33	34	14	5	0	2	19	46	2972

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	15	25	27	22	2	2	51	23	3566
2019	3 to 10 years in current department or agency	13	20	29	24	12	1	1	37	34	3685
2019	11 to 20 years in current department or agency	14	23	31	20	9	1	1	30	38	3668
2019	More than 20 years in current department or agency	12	24	29	21	11	1	1	33	37	2216
2018	Less than 3 years in current department or agency	7	14	24	27	23	4	2	53	22	2817
2018	3 to 10 years in current department or agency	14	22	28	21	12	1	1	34	37	3354
2018	11 to 20 years in current department or agency	16	24	29	19	9	1	1	28	42	2860
2018	More than 20 years in current department or agency	17	26	29	18	8	1	1	26	44	1306
2017	Less than 3 years in current department or agency	7	14	25	24	23	3	5	51	22	2253
2017	3 to 10 years in current department or agency	13	21	29	21	12	1	3	35	36	4463
2017	11 to 20 years in current department or agency	14	24	30	18	10	1	3	29	40	3279
2017	More than 20 years in current department or agency	12	25	31	17	10	1	3	29	39	2291
2014	Less than 3 years in current department or agency	9	17	26	24	17	4	3	44	28	1271
2014	3 to 10 years in current department or agency	14	23	30	20	10	2	2	31	38	7383
2014	11 to 20 years in current department or agency	15	25	32	17	8	1	2	25	42	2951
2014	More than 20 years in current department or agency	15	27	32	16	7	1	2	23	44	2970

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	23	30	18	13	2	2	32	36	3569
2019	3 to 10 years in current department or agency	21	27	28	14	8	1	2	22	49	3692
2019	11 to 20 years in current department or agency	24	29	27	11	6	1	2	18	54	3671
2019	More than 20 years in current department or agency	24	30	26	13	6	1	1	19	55	2217
2018	Less than 3 years in current department or agency	14	20	28	19	13	3	2	34	36	2829
2018	3 to 10 years in current department or agency	23	27	27	12	8	1	2	20	52	3364
2018	11 to 20 years in current department or agency	27	30	26	11	5	1	1	16	58	2851
2018	More than 20 years in current department or agency	28	30	25	10	5	1	2	15	59	1301
2017	Less than 3 years in current department or agency	15	22	28	17	13	2	4	32	39	2254
2017	3 to 10 years in current department or agency	22	26	27	13	7	1	4	20	51	4474
2017	11 to 20 years in current department or agency	26	29	25	10	6	1	3	17	57	3295
2017	More than 20 years in current department or agency	25	31	25	10	6	1	3	17	57	2299
2014	Less than 3 years in current department or agency	15	21	28	18	12	2	4	32	38	1273
2014	3 to 10 years in current department or agency	24	27	26	13	6	1	2	20	53	7387
2014	11 to 20 years in current department or agency	26	28	26	11	6	1	2	17	56	2952
2014	More than 20 years in current department or agency	27	31	24	10	5	1	2	15	60	2972

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	7	23	35	28	1	2	65	11	3567
2019	3 to 10 years in current department or agency	5	12	31	34	16	0	1	50	18	3667
2019	11 to 20 years in current department or agency	7	16	36	28	11	1	2	39	23	3655
2019	More than 20 years in current department or agency	7	16	35	29	10	0	2	40	24	2215
2018	Less than 3 years in current department or agency	3	8	24	36	25	2	2	64	12	2811
2018	3 to 10 years in current department or agency	6	15	33	31	14	0	2	46	21	3352
2018	11 to 20 years in current department or agency	8	18	35	27	9	1	2	37	27	2843
2018	More than 20 years in current department or agency	9	19	36	24	9	0	2	34	29	1308
2017	Less than 3 years in current department or agency	3	8	23	33	27	1	5	63	12	2231
2017	3 to 10 years in current department or agency	6	13	32	30	15	1	4	47	20	4454
2017	11 to 20 years in current department or agency	7	16	35	26	12	1	3	40	24	3265
2017	More than 20 years in current department or agency	8	18	35	25	10	0	3	37	27	2291
2014	Less than 3 years in current department or agency	4	10	23	35	23	2	3	61	15	1269
2014	3 to 10 years in current department or agency	6	12	33	32	14	1	3	47	19	7352
2014	11 to 20 years in current department or agency	7	16	36	29	10	1	2	40	23	2940
2014	More than 20 years in current department or agency	8	19	36	25	8	0	2	35	28	2958

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	14	24	26	23	2	3	52	23	3577
2019	3 to 10 years in current department or agency	18	23	30	18	10	0	1	29	41	3684
2019	11 to 20 years in current department or agency	21	26	30	14	7	0	1	22	48	3674
2019	More than 20 years in current department or agency	20	27	31	14	7	0	1	21	47	2219
2018	Less than 3 years in current department or agency	9	17	26	24	20	3	3	46	27	2829
2018	3 to 10 years in current department or agency	20	26	26	16	10	0	1	26	47	3359
2018	11 to 20 years in current department or agency	24	30	26	13	6	1	1	19	54	2860
2018	More than 20 years in current department or agency	24	31	28	10	6	0	1	17	55	1310
2017	Less than 3 years in current department or agency	10	14	24	24	21	2	5	48	26	2254
2017	3 to 10 years in current department or agency	19	23	29	17	9	1	3	27	43	4484
2017	11 to 20 years in current department or agency	22	26	28	14	7	1	3	21	50	3289
2017	More than 20 years in current department or agency	20	29	26	14	8	0	2	22	51	2306
2014	Less than 3 years in current department or agency	14	19	25	20	16	2	4	39	34	1271
2014	3 to 10 years in current department or agency	22	25	28	14	8	1	2	23	48	7385
2014	11 to 20 years in current department or agency	24	30	26	12	6	0	1	18	55	2948
2014	More than 20 years in current department or agency	25	31	26	11	5	0	2	16	57	2970

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	15	23	23	23	4	3	49	26	3574
2019	3 to 10 years in current department or agency	13	20	27	22	14	1	2	38	35	3680
2019	11 to 20 years in current department or agency	13	20	28	23	12	1	3	36	35	3657
2019	More than 20 years in current department or agency	14	23	27	22	11	0	2	34	38	2214
2018	Less than 3 years in current department or agency	9	15	23	24	21	4	3	49	26	2819
2018	3 to 10 years in current department or agency	15	21	27	21	14	1	2	36	36	3359
2018	11 to 20 years in current department or agency	15	22	26	23	12	1	2	36	38	2840
2018	More than 20 years in current department or agency	16	23	27	22	10	0	2	32	40	1310
2017	Less than 3 years in current department or agency	8	13	23	22	23	4	6	50	24	2250
2017	3 to 10 years in current department or agency	13	20	26	22	14	1	5	38	35	4466
2017	11 to 20 years in current department or agency	13	22	26	21	13	1	4	36	37	3295
2017	More than 20 years in current department or agency	14	21	27	21	12	1	5	34	37	2300
2014	Less than 3 years in current department or agency	10	15	24	24	17	5	6	46	27	1268
2014	3 to 10 years in current department or agency	11	18	26	23	15	1	4	41	31	7381
2014	11 to 20 years in current department or agency	13	19	27	24	12	1	4	38	34	2943
2014	More than 20 years in current department or agency	13	21	27	21	12	1	4	36	36	2962

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	19	28	20	16	3	2	38	32	3568
2019	3 to 10 years in current department or agency	17	24	31	16	9	1	2	26	42	3687
2019	11 to 20 years in current department or agency	20	25	31	13	7	1	2	21	47	3662
2019	More than 20 years in current department or agency	20	27	30	14	7	1	2	21	48	2215
2018	Less than 3 years in current department or agency	12	19	30	19	15	3	3	35	33	2823
2018	3 to 10 years in current department or agency	20	24	29	15	9	1	2	24	46	3369
2018	11 to 20 years in current department or agency	22	28	30	11	5	2	2	17	52	2856
2018	More than 20 years in current department or agency	24	29	28	11	5	2	2	17	54	1311
2017	Less than 3 years in current department or agency	13	18	29	17	14	3	4	34	34	2255
2017	3 to 10 years in current department or agency	19	23	29	14	8	2	4	24	45	4476
2017	11 to 20 years in current department or agency	23	25	29	12	6	2	4	18	51	3292
2017	More than 20 years in current department or agency	20	26	31	11	6	2	3	18	49	2300
2014	Less than 3 years in current department or agency	13	19	28	17	14	5	4	34	35	1271
2014	3 to 10 years in current department or agency	19	23	31	14	8	2	3	23	45	7379
2014	11 to 20 years in current department or agency	21	26	29	13	6	2	3	20	49	2951
2014	More than 20 years in current department or agency	21	27	30	11	6	2	3	18	50	2964

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	17	31	24	16	1	2	40	27	3576
2019	3 to 10 years in current department or agency	11	18	32	25	12	0	1	38	30	3688
2019	11 to 20 years in current department or agency	10	18	35	24	10	1	2	35	29	3676
2019	More than 20 years in current department or agency	8	20	34	25	11	0	1	37	28	2220

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	13	7	3	3	0	3	87	6	3584
2019	3 to 10 years in current department or agency	68	15	8	3	2	0	3	86	6	3681
2019	11 to 20 years in current department or agency	67	15	9	3	3	0	3	85	6	3677
2019	More than 20 years in current department or agency	62	18	9	4	3	0	4	83	7	2224
2017	Less than 3 years in current department or agency	69	13	6	3	3	0	5	87	6	2269
2017	3 to 10 years in current department or agency	66	16	8	3	2	0	4	86	6	4505
2017	11 to 20 years in current department or agency	66	17	7	3	3	0	5	87	6	3318
2017	More than 20 years in current department or agency	60	19	9	4	3	1	4	83	7	2323
2014	Less than 3 years in current department or agency	71	14	5	3	3	1	4	88	7	1273
2014	3 to 10 years in current department or agency	69	15	5	3	3	0	4	87	7	7401
2014	11 to 20 years in current department or agency	69	16	6	2	3	0	4	88	5	2957
2014	More than 20 years in current department or agency	63	18	6	4	3	0	5	86	7	2980

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	28	17	8	5	5	3	67	15	3578
2019	3 to 10 years in current department or agency	22	31	19	12	10	3	1	56	24	3685
2019	11 to 20 years in current department or agency	19	33	20	13	12	2	1	53	26	3678
2019	More than 20 years in current department or agency	23	35	18	13	8	2	1	59	22	2220
2018	Less than 3 years in current department or agency	27	33	19	7	6	6	3	66	14	2825
2018	3 to 10 years in current department or agency	17	32	21	13	13	3	1	51	27	3363
2018	11 to 20 years in current department or agency	15	31	23	13	14	2	1	48	28	2853
2018	More than 20 years in current department or agency	15	36	21	13	12	2	1	52	26	1311
2017	Less than 3 years in current department or agency	32	30	15	9	7	5	3	67	17	2266
2017	3 to 10 years in current department or agency	22	32	17	12	12	3	2	57	25	4505
2017	11 to 20 years in current department or agency	18	33	18	13	13	3	1	54	27	3315
2017	More than 20 years in current department or agency	21	36	17	12	10	2	1	59	23	2325
2014	Less than 3 years in current department or agency	30	31	14	9	7	6	4	68	17	1271
2014	3 to 10 years in current department or agency	24	31	17	13	12	3	1	57	25	7401
2014	11 to 20 years in current department or agency	21	34	17	14	11	3	1	57	26	2957
2014	More than 20 years in current department or agency	22	35	18	12	11	2	1	59	23	2975

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	29	9	9	5	1	0	77	14	3581
2019	3 to 10 years in current department or agency	35	30	11	13	10	0	0	66	23	3686
2019	11 to 20 years in current department or agency	32	31	14	13	10	0	0	63	23	3666
2019	More than 20 years in current department or agency	37	34	12	10	8	0	0	70	18	2217
2018	Less than 3 years in current department or agency	44	31	9	9	5	1	0	76	15	2815
2018	3 to 10 years in current department or agency	29	32	13	14	11	0	0	62	25	3354
2018	11 to 20 years in current department or agency	28	32	12	14	13	1	0	60	28	2846
2018	More than 20 years in current department or agency	29	34	13	12	11	0	0	64	23	1310
2017	Less than 3 years in current department or agency	47	29	9	8	6	0	0	77	14	2267
2017	3 to 10 years in current department or agency	32	32	12	12	11	0	0	64	23	4506
2017	11 to 20 years in current department or agency	30	32	12	13	11	1	0	63	25	3315
2017	More than 20 years in current department or agency	33	36	12	10	9	1	0	69	19	2322
2014	Less than 3 years in current department or agency	41	31	10	10	7	1	1	73	17	1269
2014	3 to 10 years in current department or agency	33	31	11	12	12	1	0	65	24	7397
2014	11 to 20 years in current department or agency	30	33	12	12	11	1	0	64	24	2955
2014	More than 20 years in current department or agency	32	34	12	11	11	1	0	66	22	2977

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	33	6	7	3	84	10	3577
2019	3 to 10 years in current department or agency	38	37	10	10	5	75	15	3681
2019	11 to 20 years in current department or agency	33	38	12	10	6	72	16	3669
2019	More than 20 years in current department or agency	40	37	10	9	4	77	13	2218
2018	Less than 3 years in current department or agency	50	35	7	6	3	85	8	2821
2018	3 to 10 years in current department or agency	34	39	13	9	6	73	15	3345
2018	11 to 20 years in current department or agency	30	41	14	10	6	71	15	2835
2018	More than 20 years in current department or agency	29	43	13	9	5	72	14	1310
2017	Less than 3 years in current department or agency	45	35	9	6	4	81	10	2261
2017	3 to 10 years in current department or agency	32	41	12	10	6	73	16	4500
2017	11 to 20 years in current department or agency	27	44	12	10	6	71	17	3306
2017	More than 20 years in current department or agency	32	43	12	8	4	75	12	2317
2014	Less than 3 years in current department or agency	41	37	10	8	4	78	12	1270
2014	3 to 10 years in current department or agency	30	42	12	11	6	72	16	7395
2014	11 to 20 years in current department or agency	27	44	13	10	5	72	15	2956
2014	More than 20 years in current department or agency	27	45	14	10	5	72	14	2976

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	37	12	4	2	1	82	7	3582
2019	3 to 10 years in current department or agency	35	39	15	7	4	1	74	11	3684
2019	11 to 20 years in current department or agency	29	43	16	7	4	1	73	12	3672
2019	More than 20 years in current department or agency	35	41	14	6	3	0	76	10	2219
2018	Less than 3 years in current department or agency	42	38	12	4	2	1	81	7	2824
2018	3 to 10 years in current department or agency	30	41	15	7	5	1	72	12	3353
2018	11 to 20 years in current department or agency	27	42	17	7	6	1	69	13	2849
2018	More than 20 years in current department or agency	26	43	18	7	5	1	70	12	1304

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	16	4	3	1	4	75	8	3585
2019	3 to 10 years in current department or agency	39	28	19	5	4	1	4	70	10	3694
2019	11 to 20 years in current department or agency	36	30	20	5	5	1	4	69	10	3685
2019	More than 20 years in current department or agency	38	30	18	4	3	1	4	72	8	2226

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	30	13	6	5	1	1	75	12	3582
2019	3 to 10 years in current department or agency	36	31	16	9	7	1	1	68	16	3686
2019	11 to 20 years in current department or agency	32	34	16	10	8	0	0	66	18	3677
2019	More than 20 years in current department or agency	33	33	17	10	6	0	0	67	16	2222
2018	Less than 3 years in current department or agency	41	35	13	7	4	1	1	77	10	2813
2018	3 to 10 years in current department or agency	33	33	16	10	8	0	0	66	18	3355
2018	11 to 20 years in current department or agency	27	36	17	11	9	0	0	63	20	2848
2018	More than 20 years in current department or agency	24	38	18	11	8	1	0	63	19	1305
2017	Less than 3 years in current department or agency	42	34	12	7	5	0	1	76	12	2266
2017	3 to 10 years in current department or agency	33	35	15	9	7	0	0	69	17	4512
2017	11 to 20 years in current department or agency	28	38	15	9	8	0	0	67	17	3316
2017	More than 20 years in current department or agency	29	38	17	9	7	0	0	67	16	2325
2014	Less than 3 years in current department or agency	38	35	12	7	5	1	1	74	13	1273
2014	3 to 10 years in current department or agency	32	36	14	10	7	0	0	69	17	7402
2014	11 to 20 years in current department or agency	30	36	15	11	7	1	0	66	18	2956
2014	More than 20 years in current department or agency	29	38	15	10	7	0	0	67	17	2979

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	26	11	5	3	2	1	81	8	3576
2019	3 to 10 years in current department or agency	43	28	14	7	6	1	1	72	13	3688
2019	11 to 20 years in current department or agency	37	30	17	7	7	1	0	68	15	3671
2019	More than 20 years in current department or agency	39	31	16	8	5	1	0	70	14	2226
2018	Less than 3 years in current department or agency	51	29	11	4	3	2	0	81	7	2813
2018	3 to 10 years in current department or agency	38	30	15	8	7	1	0	69	16	3352
2018	11 to 20 years in current department or agency	34	31	17	9	8	1	0	65	17	2839
2018	More than 20 years in current department or agency	31	35	17	8	7	2	0	68	15	1305
2017	Less than 3 years in current department or agency	51	27	11	5	4	1	1	80	9	2270
2017	3 to 10 years in current department or agency	37	33	14	7	7	2	1	72	14	4509
2017	11 to 20 years in current department or agency	33	33	16	9	7	2	1	68	16	3314
2017	More than 20 years in current department or agency	35	34	15	8	5	2	0	71	14	2324
2014	Less than 3 years in current department or agency	44	30	13	5	5	3	1	77	10	1271
2014	3 to 10 years in current department or agency	37	32	14	9	7	1	1	70	16	7402
2014	11 to 20 years in current department or agency	33	34	15	9	7	2	0	69	16	2959
2014	More than 20 years in current department or agency	34	35	15	8	6	1	1	70	15	2979

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	28	10	7	4	1	1	79	11	3560
2019	3 to 10 years in current department or agency	39	32	12	9	6	0	0	72	16	3682
2019	11 to 20 years in current department or agency	33	34	13	11	8	1	0	68	19	3673
2019	More than 20 years in current department or agency	36	35	13	9	6	0	0	71	15	2220
2018	Less than 3 years in current department or agency	47	31	10	7	4	1	0	80	10	2810
2018	3 to 10 years in current department or agency	35	32	14	11	7	0	0	68	18	3343
2018	11 to 20 years in current department or agency	31	33	15	11	9	0	0	65	20	2837
2018	More than 20 years in current department or agency	29	37	14	11	8	1	0	66	19	1302
2017	Less than 3 years in current department or agency	49	29	10	7	5	0	1	79	11	2265
2017	3 to 10 years in current department or agency	37	33	12	9	7	1	0	71	17	4510
2017	11 to 20 years in current department or agency	31	36	13	11	7	1	0	68	19	3313
2017	More than 20 years in current department or agency	35	35	13	10	6	1	0	70	17	2326
2014	Less than 3 years in current department or agency	43	31	12	7	5	1	0	75	13	1272
2014	3 to 10 years in current department or agency	35	34	12	11	8	0	0	69	19	7404
2014	11 to 20 years in current department or agency	32	36	13	11	8	1	0	68	19	2959
2014	More than 20 years in current department or agency	32	37	13	10	8	0	0	69	17	2976

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	9	4	1	2	2	92	4	3577
2019	3 to 10 years in current department or agency	77	12	5	1	2	3	92	3	3678
2019	11 to 20 years in current department or agency	75	13	6	1	2	3	90	4	3674
2019	More than 20 years in current department or agency	74	13	6	2	2	3	90	4	2216
2017	Less than 3 years in current department or agency	78	11	4	2	2	3	92	4	2263
2017	3 to 10 years in current department or agency	74	14	5	2	2	3	91	4	4504
2017	11 to 20 years in current department or agency	73	15	5	1	2	3	91	4	3305
2017	More than 20 years in current department or agency	69	17	6	2	2	3	89	5	2320
2014	Less than 3 years in current department or agency	77	12	4	2	2	2	92	4	1270
2014	3 to 10 years in current department or agency	74	13	4	2	3	4	90	5	7397
2014	11 to 20 years in current department or agency	73	14	5	1	2	4	91	4	2959
2014	More than 20 years in current department or agency	69	17	5	2	2	5	91	4	2976

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	18	9	4	5	3	5	82	9	3580
2019	3 to 10 years in current department or agency	50	21	12	4	5	2	5	77	10	3691
2019	11 to 20 years in current department or agency	47	21	12	5	7	2	6	74	13	3680
2019	More than 20 years in current department or agency	48	25	10	4	6	2	6	78	10	2221
2017	Less than 3 years in current department or agency	50	22	8	4	4	5	8	82	9	2267
2017	3 to 10 years in current department or agency	43	24	11	5	7	3	7	75	13	4504
2017	11 to 20 years in current department or agency	40	25	10	6	9	3	7	72	16	3304
2017	More than 20 years in current department or agency	40	27	11	5	6	3	7	75	13	2318
2014	Less than 3 years in current department or agency	43	21	11	5	5	6	9	76	11	1270
2014	3 to 10 years in current department or agency	42	23	10	6	8	3	8	73	16	7400
2014	11 to 20 years in current department or agency	38	23	12	6	9	3	9	69	17	2959
2014	More than 20 years in current department or agency	37	27	12	5	8	3	8	72	15	2980

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	21	9	3	2	2	1	86	5	3586
2019	3 to 10 years in current department or agency	52	24	13	4	5	1	0	77	9	3695
2019	11 to 20 years in current department or agency	48	26	13	6	6	2	0	75	11	3680
2019	More than 20 years in current department or agency	48	27	15	4	5	2	0	76	9	2224
2018	Less than 3 years in current department or agency	58	25	10	3	3	1	0	84	6	2814
2018	3 to 10 years in current department or agency	45	29	13	6	6	1	0	74	12	3342
2018	11 to 20 years in current department or agency	41	30	14	6	8	1	0	71	14	2840
2018	More than 20 years in current department or agency	38	32	17	7	6	1	0	71	13	1300
2017	Less than 3 years in current department or agency	59	23	9	3	3	1	0	84	7	2264
2017	3 to 10 years in current department or agency	46	29	13	5	6	1	0	76	11	4508
2017	11 to 20 years in current department or agency	42	29	14	5	7	2	0	73	13	3309
2017	More than 20 years in current department or agency	44	28	15	6	5	1	0	74	11	2319

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	27	9	6	3	0	0	82	9	3583
2019	3 to 10 years in current department or agency	44	30	12	7	7	0	0	74	14	3702
2019	11 to 20 years in current department or agency	40	30	14	8	7	0	0	71	15	3669
2019	More than 20 years in current department or agency	43	30	14	8	5	0	0	74	12	2230
2018	Less than 3 years in current department or agency	53	26	11	5	4	0	0	79	9	2807
2018	3 to 10 years in current department or agency	41	28	14	8	9	0	0	69	17	3356
2018	11 to 20 years in current department or agency	36	30	15	10	10	0	0	66	20	2840
2018	More than 20 years in current department or agency	34	33	14	9	8	1	0	68	18	1299
2017	Less than 3 years in current department or agency	56	25	9	6	4	0	1	81	9	2259
2017	3 to 10 years in current department or agency	43	29	12	7	8	0	0	73	15	4493
2017	11 to 20 years in current department or agency	40	30	14	8	8	0	0	70	16	3304
2017	More than 20 years in current department or agency	42	30	13	7	6	0	0	73	13	2308
2014	Less than 3 years in current department or agency	50	27	10	7	5	0	0	78	12	1269
2014	3 to 10 years in current department or agency	41	31	11	8	8	0	0	73	16	7392
2014	11 to 20 years in current department or agency	38	32	13	8	8	1	0	70	16	2958
2014	More than 20 years in current department or agency	39	32	14	7	7	1	0	71	15	2976

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	41	15	9	3	3	3	71	13	478
2019	3 to 10 years in current department or agency	22	46	14	11	5	1	1	69	16	854
2019	11 to 20 years in current department or agency	19	45	16	12	6	1	2	66	18	1169
2019	More than 20 years in current department or agency	22	47	14	11	3	1	2	71	15	880

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	32	13	6	4	5	1	77	10	3580
2019	3 to 10 years in current department or agency	28	32	17	11	8	3	0	63	20	3683
2019	11 to 20 years in current department or agency	21	32	21	13	10	3	0	55	24	3661
2019	More than 20 years in current department or agency	25	34	19	11	8	2	0	61	20	2209
2018	Less than 3 years in current department or agency	42	31	12	7	3	5	0	77	10	2833
2018	3 to 10 years in current department or agency	24	32	18	13	10	3	0	58	24	3384
2018	11 to 20 years in current department or agency	20	30	21	12	13	3	0	52	26	2867
2018	More than 20 years in current department or agency	19	32	22	12	11	3	0	53	25	1308
2017	Less than 3 years in current department or agency	41	32	12	6	4	5	0	76	11	2271
2017	3 to 10 years in current department or agency	25	33	17	11	9	4	1	61	22	4513
2017	11 to 20 years in current department or agency	20	31	20	13	12	4	0	53	26	3321
2017	More than 20 years in current department or agency	22	36	18	11	8	4	0	61	20	2323
2014	Less than 3 years in current department or agency	36	32	13	7	5	6	0	73	12	1270
2014	3 to 10 years in current department or agency	23	33	17	12	10	5	0	59	23	7399
2014	11 to 20 years in current department or agency	19	33	19	13	11	5	0	55	25	2954
2014	More than 20 years in current department or agency	19	35	17	12	12	4	0	57	25	2977

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	32	14	7	5	3	73	12	3569
2019	3 to 10 years in current department or agency	24	32	18	14	11	1	56	25	3677
2019	11 to 20 years in current department or agency	18	31	20	17	13	1	49	31	3659
2019	More than 20 years in current department or agency	21	33	19	14	12	0	55	26	2208
2018	Less than 3 years in current department or agency	39	32	13	9	4	3	73	13	2823
2018	3 to 10 years in current department or agency	20	31	19	15	14	1	52	29	3373
2018	11 to 20 years in current department or agency	17	28	21	16	17	1	45	34	2859
2018	More than 20 years in current department or agency	16	31	21	15	16	1	47	32	1304
2017	Less than 3 years in current department or agency	36	32	14	9	6	3	71	15	2267
2017	3 to 10 years in current department or agency	21	31	18	15	13	2	54	28	4512
2017	11 to 20 years in current department or agency	16	29	19	18	16	2	46	35	3322
2017	More than 20 years in current department or agency	18	34	19	15	12	1	53	28	2323
2014	Less than 3 years in current department or agency	33	33	14	10	6	3	68	17	1271
2014	3 to 10 years in current department or agency	18	31	19	16	14	2	51	31	7398
2014	11 to 20 years in current department or agency	16	28	21	19	15	2	45	34	2954
2014	More than 20 years in current department or agency	16	30	20	16	16	2	47	33	2979

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	31	18	11	6	6	1	62	18	3569
2019	3 to 10 years in current department or agency	17	29	22	17	13	2	0	47	31	3672
2019	11 to 20 years in current department or agency	12	27	23	20	16	2	0	40	37	3656
2019	More than 20 years in current department or agency	13	30	24	17	14	2	0	44	32	2202
2018	Less than 3 years in current department or agency	28	33	17	11	5	5	0	64	18	2825
2018	3 to 10 years in current department or agency	13	28	22	19	15	2	0	42	35	3370
2018	11 to 20 years in current department or agency	10	25	24	20	19	2	0	36	39	2855
2018	More than 20 years in current department or agency	9	27	25	18	19	2	0	37	37	1305
2017	Less than 3 years in current department or agency	27	31	17	12	7	5	0	62	20	2269
2017	3 to 10 years in current department or agency	14	29	20	18	15	4	0	45	34	4512
2017	11 to 20 years in current department or agency	11	26	22	21	18	3	0	38	40	3318
2017	More than 20 years in current department or agency	11	32	22	19	13	3	0	44	33	2322
2014	Less than 3 years in current department or agency	25	31	15	15	8	6	0	60	24	1269
2014	3 to 10 years in current department or agency	12	27	21	20	16	3	0	41	37	7395
2014	11 to 20 years in current department or agency	11	26	22	20	18	3	0	38	39	2957
2014	More than 20 years in current department or agency	10	27	23	20	18	2	0	38	39	2977

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	33	15	14	8	3	61	23	3576
2019	3 to 10 years in current department or agency	15	28	19	20	17	1	44	37	3676
2019	11 to 20 years in current department or agency	11	27	20	22	19	1	38	42	3654
2019	More than 20 years in current department or agency	13	31	21	20	14	1	45	34	2206
2018	Less than 3 years in current department or agency	26	32	16	15	8	4	60	24	2826
2018	3 to 10 years in current department or agency	12	28	19	21	19	1	40	41	3374
2018	11 to 20 years in current department or agency	9	26	20	22	21	1	36	44	2863
2018	More than 20 years in current department or agency	10	28	21	21	18	1	38	40	1304
2017	Less than 3 years in current department or agency	25	33	15	14	9	4	60	25	2266
2017	3 to 10 years in current department or agency	14	29	18	20	17	2	44	38	4506
2017	11 to 20 years in current department or agency	10	26	19	23	20	2	37	43	3310
2017	More than 20 years in current department or agency	11	33	19	19	15	2	46	35	2317
2014	Less than 3 years in current department or agency	23	32	16	15	9	4	58	25	1272
2014	3 to 10 years in current department or agency	12	28	18	22	18	2	41	41	7394
2014	11 to 20 years in current department or agency	11	27	20	22	19	2	38	42	2955
2014	More than 20 years in current department or agency	10	31	19	20	18	1	42	39	2976

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	21	13	6	7	11	3	70	15	3585
2019	3 to 10 years in current department or agency	32	22	15	8	8	12	4	64	18	3698
2019	11 to 20 years in current department or agency	29	23	15	7	9	13	4	63	19	3673
2019	More than 20 years in current department or agency	30	25	15	8	7	10	5	65	17	2224

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	41	16	8	3	1	73	11	3581
2019	3 to 10 years in current department or agency	23	39	19	11	6	1	63	18	3697
2019	11 to 20 years in current department or agency	19	39	22	13	7	1	58	20	3677
2019	More than 20 years in current department or agency	20	43	20	10	6	1	64	16	2227
2018	Less than 3 years in current department or agency	32	41	14	8	3	1	74	11	2830
2018	3 to 10 years in current department or agency	19	40	20	13	7	0	59	20	3361
2018	11 to 20 years in current department or agency	16	37	22	15	9	1	53	24	2863
2018	More than 20 years in current department or agency	17	38	24	13	8	0	55	21	1300
2017	Less than 3 years in current department or agency	33	39	16	7	3	1	73	11	2268
2017	3 to 10 years in current department or agency	21	39	19	12	8	1	61	20	4503
2017	11 to 20 years in current department or agency	18	37	20	15	8	1	56	23	3310
2017	More than 20 years in current department or agency	18	42	20	12	7	1	61	19	2323
2014	Less than 3 years in current department or agency	30	38	15	9	3	3	71	13	1272
2014	3 to 10 years in current department or agency	20	37	19	13	8	2	59	22	7399
2014	11 to 20 years in current department or agency	18	36	20	15	9	2	55	24	2959
2014	More than 20 years in current department or agency	16	39	19	13	10	2	56	24	2975

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	35	21	14	6	3	57	21	3573
2019	3 to 10 years in current department or agency	11	33	23	20	12	1	44	32	3677
2019	11 to 20 years in current department or agency	9	28	23	25	13	1	37	39	3665
2019	More than 20 years in current department or agency	10	34	25	21	11	1	43	32	2219

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	35	13	9	5	3	1	72	14	3579
2019	3 to 10 years in current department or agency	28	37	15	11	7	1	0	66	18	3695
2019	11 to 20 years in current department or agency	25	37	18	11	7	2	0	63	19	3680
2019	More than 20 years in current department or agency	29	39	16	9	5	1	1	69	15	2218
2018	Less than 3 years in current department or agency	36	36	12	9	4	2	1	75	13	2831
2018	3 to 10 years in current department or agency	27	38	16	10	7	1	1	66	18	3364
2018	11 to 20 years in current department or agency	24	39	17	10	7	1	1	65	18	2857
2018	More than 20 years in current department or agency	23	39	18	9	9	2	0	64	18	1298
2017	Less than 3 years in current department or agency	41	34	11	7	4	3	1	78	11	2268
2017	3 to 10 years in current department or agency	32	40	12	8	6	1	1	73	14	4495
2017	11 to 20 years in current department or agency	29	38	15	10	5	2	1	69	16	3303
2017	More than 20 years in current department or agency	32	40	14	6	5	2	1	74	12	2318
2014	Less than 3 years in current department or agency	41	34	10	7	4	3	1	78	11	1274
2014	3 to 10 years in current department or agency	35	38	12	7	5	2	1	75	13	7398
2014	11 to 20 years in current department or agency	31	40	13	8	5	2	0	73	14	2959
2014	More than 20 years in current department or agency	31	40	12	7	6	3	0	74	13	2978

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	38	16	5	3	2	75	8	3573
2019	3 to 10 years in current department or agency	28	36	20	9	6	1	64	15	3693
2019	11 to 20 years in current department or agency	24	37	22	9	8	1	61	17	3669
2019	More than 20 years in current department or agency	28	37	20	9	5	1	65	14	2220
2018	Less than 3 years in current department or agency	40	36	15	6	2	1	77	8	2825
2018	3 to 10 years in current department or agency	28	36	20	9	7	0	64	16	3360
2018	11 to 20 years in current department or agency	24	37	20	10	8	1	61	19	2858
2018	More than 20 years in current department or agency	24	37	22	9	7	1	61	17	1295

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	27	19	9	7	9	2	61	18	3575
2019	3 to 10 years in current department or agency	21	27	20	13	13	5	1	51	28	3692
2019	11 to 20 years in current department or agency	17	28	21	15	15	4	1	47	31	3669
2019	More than 20 years in current department or agency	23	33	18	11	10	4	1	59	23	2220
2018	Less than 3 years in current department or agency	29	28	19	8	6	8	2	64	16	2828
2018	3 to 10 years in current department or agency	19	28	21	14	14	4	1	49	29	3361
2018	11 to 20 years in current department or agency	15	30	19	16	16	4	0	47	33	2861
2018	More than 20 years in current department or agency	20	30	21	13	12	3	1	52	26	1298
2017	Less than 3 years in current department or agency	28	27	16	9	9	9	3	62	20	2265
2017	3 to 10 years in current department or agency	20	29	17	14	14	6	1	53	29	4492
2017	11 to 20 years in current department or agency	18	29	18	15	15	4	1	49	32	3303
2017	More than 20 years in current department or agency	25	33	17	10	10	4	1	61	21	2312
2014	Less than 3 years in current department or agency	24	25	18	11	10	10	3	56	24	1273
2014	3 to 10 years in current department or agency	19	27	17	15	15	6	1	49	33	7393
2014	11 to 20 years in current department or agency	17	28	18	16	15	5	1	48	33	2959
2014	More than 20 years in current department or agency	20	33	17	12	13	4	0	56	26	2973

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	33	16	9	6	4	0	68	16	3575
2019	3 to 10 years in current department or agency	21	32	18	15	14	1	0	53	29	3692
2019	11 to 20 years in current department or agency	16	30	19	18	16	1	0	46	34	3666
2019	More than 20 years in current department or agency	19	34	19	15	12	1	1	54	27	2222
2018	Less than 3 years in current department or agency	32	33	16	9	5	4	1	69	14	2826
2018	3 to 10 years in current department or agency	19	31	20	15	14	1	0	50	30	3358
2018	11 to 20 years in current department or agency	15	29	21	17	18	1	0	44	35	2861
2018	More than 20 years in current department or agency	15	33	21	14	15	1	0	49	30	1298
2017	Less than 3 years in current department or agency	36	31	13	10	6	3	1	70	17	2270
2017	3 to 10 years in current department or agency	22	32	17	15	13	1	1	54	28	4511
2017	11 to 20 years in current department or agency	16	33	17	17	15	1	1	50	32	3315
2017	More than 20 years in current department or agency	19	35	18	14	11	2	1	56	25	2322
2014	Less than 3 years in current department or agency	27	29	14	11	9	6	2	62	22	1270
2014	3 to 10 years in current department or agency	18	30	18	17	15	1	0	49	33	7399
2014	11 to 20 years in current department or agency	15	32	18	18	16	2	0	48	34	2955
2014	More than 20 years in current department or agency	17	33	18	16	15	2	0	50	31	2979

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	28	16	11	12	4	4	58	25	3584
2019	3 to 10 years in current department or agency	16	24	17	15	23	1	4	42	40	3702
2019	11 to 20 years in current department or agency	12	23	16	18	26	1	4	37	46	3681
2019	More than 20 years in current department or agency	14	23	18	15	24	1	6	39	41	2220
2018	Less than 3 years in current department or agency	26	28	16	12	10	3	4	59	24	2831
2018	3 to 10 years in current department or agency	14	24	17	17	24	1	4	39	43	3361
2018	11 to 20 years in current department or agency	10	21	18	16	30	1	3	33	48	2864
2018	More than 20 years in current department or agency	11	21	18	16	29	0	5	33	48	1300
2017	Less than 3 years in current department or agency	26	27	14	11	13	4	6	58	26	2267
2017	3 to 10 years in current department or agency	15	25	14	18	22	1	5	42	43	4512
2017	11 to 20 years in current department or agency	12	22	16	18	27	1	5	36	47	3316
2017	More than 20 years in current department or agency	12	23	17	17	23	2	6	38	43	2323
2014	Less than 3 years in current department or agency	18	21	16	13	18	6	8	45	37	1272
2014	3 to 10 years in current department or agency	12	22	15	17	28	2	4	36	48	7401
2014	11 to 20 years in current department or agency	9	20	16	18	31	1	5	31	52	2958
2014	More than 20 years in current department or agency	12	21	16	17	28	1	5	35	48	2978

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	20	9	3	2	1	5	86	5	3576
2019	3 to 10 years in current department or agency	58	23	10	3	2	1	3	84	6	3699
2019	11 to 20 years in current department or agency	54	24	13	4	2	1	3	80	6	3671
2019	More than 20 years in current department or agency	58	22	10	3	2	1	4	84	5	2222

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	11	8	5	6	3	14	77	13	3578
2019	3 to 10 years in current department or agency	53	11	8	5	8	3	12	76	15	3691
2019	11 to 20 years in current department or agency	53	11	8	6	7	3	13	75	15	3670
2019	More than 20 years in current department or agency	54	11	6	4	4	3	18	81	11	2221

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	23	15	6	3	2	5	74	10	3574
2019	3 to 10 years in current department or agency	42	23	17	8	6	2	3	68	15	3692
2019	11 to 20 years in current department or agency	40	24	17	8	7	1	3	67	15	3662
2019	More than 20 years in current department or agency	46	24	14	6	4	2	4	75	10	2219

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	20	15	7	4	3	6	72	12	3556
2019	3 to 10 years in current department or agency	40	21	17	9	7	2	4	65	17	3685
2019	11 to 20 years in current department or agency	39	22	17	9	8	2	3	64	18	3644
2019	More than 20 years in current department or agency	45	23	13	7	4	3	5	73	12	2215

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	15	12	6	6	5	6	73	13	3565
2019	3 to 10 years in current department or agency	41	17	13	9	11	4	5	63	23	3687
2019	11 to 20 years in current department or agency	37	17	14	11	12	3	5	59	26	3661
2019	More than 20 years in current department or agency	41	17	12	10	9	4	7	65	21	2211

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	14	7	3	1	3	6	88	4	3563
2019	3 to 10 years in current department or agency	62	17	8	4	2	2	5	85	7	3688
2019	11 to 20 years in current department or agency	59	18	10	3	3	2	5	83	7	3652
2019	More than 20 years in current department or agency	59	18	9	2	2	3	7	86	5	2211

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	7	4	1	2	3	5	92	3	3554
2019	3 to 10 years in current department or agency	72	10	5	3	4	3	4	88	7	3678
2019	11 to 20 years in current department or agency	67	12	6	4	4	4	3	85	9	3650
2019	More than 20 years in current department or agency	71	10	6	2	3	3	5	88	6	2207

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	7	3	1	1	2	10	94	2	3553
2019	3 to 10 years in current department or agency	74	9	4	2	2	3	8	92	4	3673
2019	11 to 20 years in current department or agency	70	9	5	2	2	2	9	89	5	3652
2019	More than 20 years in current department or agency	69	11	5	2	1	2	10	91	3	2211

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	42	15	7	3	5	0	73	11	3576
2019	3 to 10 years in current department or agency	19	42	20	10	7	2	0	62	17	3703
2019	11 to 20 years in current department or agency	15	41	21	13	7	2	0	58	21	3667
2019	More than 20 years in current department or agency	20	43	19	11	5	2	0	64	17	2223
2018	Less than 3 years in current department or agency	29	40	19	5	3	3	0	72	9	2828
2018	3 to 10 years in current department or agency	18	37	24	11	9	2	0	55	20	3360
2018	11 to 20 years in current department or agency	13	36	25	12	12	2	0	50	25	2863
2018	More than 20 years in current department or agency	16	35	25	13	10	2	0	51	23	1301
2017	Less than 3 years in current department or agency	31	39	16	6	4	4	1	73	10	2267
2017	3 to 10 years in current department or agency	19	37	21	12	8	3	0	58	21	4513
2017	11 to 20 years in current department or agency	16	36	22	14	9	3	0	53	24	3320
2017	More than 20 years in current department or agency	17	40	22	11	7	3	0	59	19	2325

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	37	11	5	2	2	0	81	7	3568
2019	3 to 10 years in current department or agency	30	39	16	8	5	2	0	71	13	3681
2019	11 to 20 years in current department or agency	24	41	19	8	6	2	0	67	14	3655
2019	More than 20 years in current department or agency	29	42	17	7	4	2	0	72	11	2221
2018	Less than 3 years in current department or agency	49	36	10	3	1	1	0	86	4	2818
2018	3 to 10 years in current department or agency	33	39	16	6	4	1	0	73	11	3367
2018	11 to 20 years in current department or agency	28	39	19	8	5	1	0	68	13	2858
2018	More than 20 years in current department or agency	29	43	17	6	4	1	0	73	10	1301
2017	Less than 3 years in current department or agency	48	35	10	4	2	2	0	84	6	2267
2017	3 to 10 years in current department or agency	33	41	15	6	4	2	0	75	10	4491
2017	11 to 20 years in current department or agency	27	42	17	7	4	2	1	71	11	3313
2017	More than 20 years in current department or agency	30	44	16	5	3	2	0	75	8	2316
2014	Less than 3 years in current department or agency	46	32	12	5	2	3	0	81	6	1273
2014	3 to 10 years in current department or agency	35	37	15	6	4	2	0	75	10	7398
2014	11 to 20 years in current department or agency	31	39	17	6	4	3	0	72	10	2957
2014	More than 20 years in current department or agency	30	42	17	5	4	3	0	73	9	2976

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	30	14	3	2	3	1	80	5	3573
2019	3 to 10 years in current department or agency	35	34	18	5	4	3	1	72	9	3679
2019	11 to 20 years in current department or agency	30	38	19	5	4	3	1	70	10	3656
2019	More than 20 years in current department or agency	35	37	18	5	2	3	1	74	7	2216
2018	Less than 3 years in current department or agency	47	33	12	3	1	3	0	83	4	2817
2018	3 to 10 years in current department or agency	36	36	18	4	4	2	0	74	8	3362
2018	11 to 20 years in current department or agency	31	36	20	5	4	3	0	70	9	2857
2018	More than 20 years in current department or agency	31	40	19	5	3	2	0	73	8	1308
2017	Less than 3 years in current department or agency	47	31	12	3	2	4	1	82	5	2268
2017	3 to 10 years in current department or agency	34	35	19	5	4	3	1	71	9	4505
2017	11 to 20 years in current department or agency	29	37	21	5	4	3	1	69	9	3315
2017	More than 20 years in current department or agency	31	40	17	5	4	3	1	73	9	2320
2014	Less than 3 years in current department or agency	46	31	13	3	2	5	1	82	5	1272
2014	3 to 10 years in current department or agency	36	35	16	4	3	4	1	75	7	7397
2014	11 to 20 years in current department or agency	33	37	17	4	3	4	1	74	8	2957
2014	More than 20 years in current department or agency	31	40	17	4	3	4	1	74	8	2981

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	31	6	2	1	0	90	4	3573
2019	3 to 10 years in current department or agency	43	36	11	6	4	0	80	10	3694
2019	11 to 20 years in current department or agency	35	40	13	7	6	0	75	13	3665
2019	More than 20 years in current department or agency	42	37	11	6	4	0	79	10	2223
2018	Less than 3 years in current department or agency	60	31	6	2	1	0	91	3	2815
2018	3 to 10 years in current department or agency	41	39	11	5	4	0	79	10	3366
2018	11 to 20 years in current department or agency	34	40	13	7	6	0	74	13	2852
2018	More than 20 years in current department or agency	34	40	13	8	5	0	74	13	1306
2017	Less than 3 years in current department or agency	58	31	6	3	2	0	89	5	2268
2017	3 to 10 years in current department or agency	40	40	9	6	4	0	80	10	4503
2017	11 to 20 years in current department or agency	34	42	13	7	5	0	76	12	3313
2017	More than 20 years in current department or agency	39	42	10	5	4	0	81	9	2320
2014	Less than 3 years in current department or agency	57	29	8	3	3	0	86	6	1274
2014	3 to 10 years in current department or agency	42	37	11	6	4	0	79	10	7393
2014	11 to 20 years in current department or agency	36	41	12	7	4	1	77	11	2954
2014	More than 20 years in current department or agency	36	40	12	7	5	0	77	11	2973

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	31	11	5	3	1	81	8	3576
2019	3 to 10 years in current department or agency	35	33	16	9	7	0	68	16	3692
2019	11 to 20 years in current department or agency	28	34	19	9	9	1	62	18	3658
2019	More than 20 years in current department or agency	33	34	16	10	7	0	68	16	2208
2018	Less than 3 years in current department or agency	49	30	13	4	2	0	80	7	2812
2018	3 to 10 years in current department or agency	32	33	18	9	8	0	65	16	3373
2018	11 to 20 years in current department or agency	27	32	21	10	9	1	59	20	2855
2018	More than 20 years in current department or agency	28	32	21	10	8	0	60	18	1308
2017	Less than 3 years in current department or agency	48	31	11	6	3	0	79	9	2264
2017	3 to 10 years in current department or agency	32	34	17	9	7	1	67	16	4499
2017	11 to 20 years in current department or agency	27	33	20	11	8	1	60	19	3310
2017	More than 20 years in current department or agency	31	34	17	10	7	1	66	17	2318
2014	Less than 3 years in current department or agency	43	33	12	7	5	0	76	11	1273
2014	3 to 10 years in current department or agency	28	37	17	10	8	1	65	18	7402
2014	11 to 20 years in current department or agency	24	36	18	12	9	1	60	21	2958
2014	More than 20 years in current department or agency	25	37	17	11	9	1	62	20	2978

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	33	11	5	3	81	8	3556
2019	3 to 10 years in current department or agency	33	35	16	10	6	68	16	3673
2019	11 to 20 years in current department or agency	26	36	18	11	8	62	19	3649
2019	More than 20 years in current department or agency	32	36	15	11	7	68	17	2208
2018	Less than 3 years in current department or agency	48	34	11	4	3	82	6	2801
2018	3 to 10 years in current department or agency	30	35	18	10	7	65	17	3357
2018	11 to 20 years in current department or agency	25	33	20	12	9	58	21	2849
2018	More than 20 years in current department or agency	26	35	19	11	9	61	20	1300
2017	Less than 3 years in current department or agency	46	34	10	6	3	81	9	2270
2017	3 to 10 years in current department or agency	31	36	16	10	7	67	17	4496
2017	11 to 20 years in current department or agency	25	36	19	12	8	61	20	3311
2017	More than 20 years in current department or agency	29	38	16	10	6	67	16	2316
2014	Less than 3 years in current department or agency	41	34	12	7	5	75	12	1272
2014	3 to 10 years in current department or agency	26	38	16	11	8	65	19	7401
2014	11 to 20 years in current department or agency	23	38	17	13	9	61	22	2959
2014	More than 20 years in current department or agency	24	38	17	12	9	62	20	2979

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	24	16	10	6	3	1	67	17	3578
2019	3 to 10 years in current department or agency	33	25	18	11	10	2	0	60	21	3696
2019	11 to 20 years in current department or agency	30	27	19	11	10	3	0	59	22	3669
2019	More than 20 years in current department or agency	37	27	16	10	8	2	1	65	18	2223
2018	Less than 3 years in current department or agency	42	24	16	9	5	4	0	69	14	2822
2018	3 to 10 years in current department or agency	32	25	20	11	10	2	0	58	22	3373
2018	11 to 20 years in current department or agency	28	26	20	11	11	3	0	56	23	2855
2018	More than 20 years in current department or agency	32	27	20	9	9	3	1	61	18	1307
2017	Less than 3 years in current department or agency	40	25	15	9	6	4	1	68	16	2264
2017	3 to 10 years in current department or agency	30	26	19	12	10	3	1	58	22	4498
2017	11 to 20 years in current department or agency	29	27	19	12	10	3	1	58	22	3310
2017	More than 20 years in current department or agency	35	29	16	9	7	3	1	67	17	2321
2014	Less than 3 years in current department or agency	37	24	16	11	9	3	1	63	20	1272
2014	3 to 10 years in current department or agency	30	26	17	13	11	3	0	57	24	7397
2014	11 to 20 years in current department or agency	29	27	18	13	9	3	1	58	23	2958
2014	More than 20 years in current department or agency	32	29	18	9	9	2	1	63	19	2976

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	27	43	31	3588
2019	3 to 10 years in current department or agency	23	44	33	3705
2019	11 to 20 years in current department or agency	21	45	34	3684
2019	More than 20 years in current department or agency	29	41	30	2225
2018	Less than 3 years in current department or agency	24	45	31	2828
2018	3 to 10 years in current department or agency	22	43	34	3384
2018	11 to 20 years in current department or agency	23	43	33	2872
2018	More than 20 years in current department or agency	30	41	29	1311
2017	Less than 3 years in current department or agency	23	47	29	2269
2017	3 to 10 years in current department or agency	22	46	32	4512
2017	11 to 20 years in current department or agency	21	47	31	3320
2017	More than 20 years in current department or agency	29	44	27	2324
2014	Less than 3 years in current department or agency	27	44	29	1272
2014	3 to 10 years in current department or agency	22	45	33	7396
2014	11 to 20 years in current department or agency	19	49	32	2956
2014	More than 20 years in current department or agency	26	46	27	2979

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	3	35	26	4	25	7	925
2019	3 to 10 years in current department or agency	14	34	36	6	2	8	939
2019	11 to 20 years in current department or agency	35	28	25	6	0	6	838
2019	More than 20 years in current department or agency	66	14	9	5	2	4	641
2018	Less than 3 years in current department or agency	5	35	24	4	23	8	680
2018	3 to 10 years in current department or agency	20	31	34	6	2	7	822
2018	11 to 20 years in current department or agency	35	26	26	6	0	7	704
2018	More than 20 years in current department or agency	72	10	8	4	2	4	393
2017	Less than 3 years in current department or agency	6	28	30	4	24	8	537
2017	3 to 10 years in current department or agency	17	34	32	7	1	9	1083
2017	11 to 20 years in current department or agency	33	25	27	7	1	7	753
2017	More than 20 years in current department or agency	69	13	10	3	2	4	674
2014	Less than 3 years in current department or agency	9	21	33	10	9999	25	371
2014	3 to 10 years in current department or agency	15	31	34	10	9999	11	1754
2014	11 to 20 years in current department or agency	35	22	22	11	9999	9	605
2014	More than 20 years in current department or agency	69	10	8	7	9999	6	788

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	44	11	9	4	1	2	76	14	3567
2019	3 to 10 years in current department or agency	37	47	9	4	2	0	1	85	6	3690
2019	11 to 20 years in current department or agency	42	46	7	3	1	0	1	89	4	3670
2019	More than 20 years in current department or agency	45	42	8	3	1	0	1	88	4	2207

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	10	2	1	5	2	86	4	3560
2019	3 to 10 years in current department or agency	50	31	10	4	2	2	1	84	6	3687
2019	11 to 20 years in current department or agency	48	33	9	4	3	2	1	83	7	3671
2019	More than 20 years in current department or agency	50	32	9	4	2	1	1	84	6	2205

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	3581
2019	3 to 10 years in current department or agency	15	85	3696
2019	11 to 20 years in current department or agency	16	84	3667
2019	More than 20 years in current department or agency	13	87	2219
2018	Less than 3 years in current department or agency	13	87	2825
2018	3 to 10 years in current department or agency	17	83	3375
2018	11 to 20 years in current department or agency	18	82	2864
2018	More than 20 years in current department or agency	15	85	1313

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	60	40	420
2019	3 to 10 years in current department or agency	49	51	528
2019	11 to 20 years in current department or agency	52	48	560
2019	More than 20 years in current department or agency	44	56	269
2018	Less than 3 years in current department or agency	53	47	367
2018	3 to 10 years in current department or agency	49	51	533
2018	11 to 20 years in current department or agency	48	52	477
2018	More than 20 years in current department or agency	52	48	178

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	420
2019	3 to 10 years in current department or agency	62	38	528
2019	11 to 20 years in current department or agency	63	37	560
2019	More than 20 years in current department or agency	62	38	269
2018	Less than 3 years in current department or agency	53	47	367
2018	3 to 10 years in current department or agency	67	33	533
2018	11 to 20 years in current department or agency	65	35	477
2018	More than 20 years in current department or agency	60	40	178

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	420
2019	3 to 10 years in current department or agency	8	92	528
2019	11 to 20 years in current department or agency	12	88	560
2019	More than 20 years in current department or agency	11	89	269
2018	Less than 3 years in current department or agency	5	95	367
2018	3 to 10 years in current department or agency	9	91	533
2018	11 to 20 years in current department or agency	9	91	477
2018	More than 20 years in current department or agency	8	92	178

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	420
2018	More than 20 years in current department or agency	0	100	178

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	420
2019	3 to 10 years in current department or agency	10	90	528
2019	11 to 20 years in current department or agency	10	90	560
2019	More than 20 years in current department or agency	5	95	269
2018	Less than 3 years in current department or agency	8	92	367
2018	3 to 10 years in current department or agency	7	93	533
2018	11 to 20 years in current department or agency	9	91	477
2018	More than 20 years in current department or agency	8	92	178

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	420
2019	3 to 10 years in current department or agency	5	95	528
2019	11 to 20 years in current department or agency	5	95	560
2019	More than 20 years in current department or agency	2	98	269
2018	Less than 3 years in current department or agency	2	98	367
2018	3 to 10 years in current department or agency	3	97	533
2018	11 to 20 years in current department or agency	4	96	477
2018	More than 20 years in current department or agency	4	96	178

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	420
2019	3 to 10 years in current department or agency	4	96	528
2019	11 to 20 years in current department or agency	7	93	560
2019	More than 20 years in current department or agency	6	94	269
2018	Less than 3 years in current department or agency	8	92	367
2018	3 to 10 years in current department or agency	4	96	533
2018	11 to 20 years in current department or agency	5	95	477
2018	More than 20 years in current department or agency	2	98	178

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	411
2019	3 to 10 years in current department or agency	40	60	521
2019	11 to 20 years in current department or agency	41	59	552
2019	More than 20 years in current department or agency	38	62	266
2018	Less than 3 years in current department or agency	30	70	369
2018	3 to 10 years in current department or agency	43	57	533
2018	11 to 20 years in current department or agency	46	54	475
2018	More than 20 years in current department or agency	44	56	177

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	411
2019	3 to 10 years in current department or agency	42	58	521
2019	11 to 20 years in current department or agency	44	56	552
2019	More than 20 years in current department or agency	41	59	266
2018	Less than 3 years in current department or agency	35	65	369
2018	3 to 10 years in current department or agency	44	56	533
2018	11 to 20 years in current department or agency	45	55	475
2018	More than 20 years in current department or agency	48	52	177

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	411
2019	3 to 10 years in current department or agency	48	52	521
2019	11 to 20 years in current department or agency	52	48	552
2019	More than 20 years in current department or agency	46	54	266
2018	Less than 3 years in current department or agency	38	62	369
2018	3 to 10 years in current department or agency	42	58	533
2018	11 to 20 years in current department or agency	47	53	475
2018	More than 20 years in current department or agency	47	53	177

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	411
2019	3 to 10 years in current department or agency	39	61	521
2019	11 to 20 years in current department or agency	47	53	552
2019	More than 20 years in current department or agency	40	60	266
2018	Less than 3 years in current department or agency	43	57	369
2018	3 to 10 years in current department or agency	40	60	533
2018	11 to 20 years in current department or agency	43	57	475
2018	More than 20 years in current department or agency	39	61	177

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	411
2019	3 to 10 years in current department or agency	34	66	521
2019	11 to 20 years in current department or agency	35	65	552
2019	More than 20 years in current department or agency	29	71	266
2018	Less than 3 years in current department or agency	32	68	369
2018	3 to 10 years in current department or agency	36	64	533
2018	11 to 20 years in current department or agency	40	60	475
2018	More than 20 years in current department or agency	38	62	177

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	57	43	411
2019	3 to 10 years in current department or agency	61	39	521
2019	11 to 20 years in current department or agency	60	40	552
2019	More than 20 years in current department or agency	46	54	266
2018	Less than 3 years in current department or agency	56	44	369
2018	3 to 10 years in current department or agency	55	45	533
2018	11 to 20 years in current department or agency	54	46	475
2018	More than 20 years in current department or agency	53	47	177

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	411
2019	3 to 10 years in current department or agency	36	64	521
2019	11 to 20 years in current department or agency	41	59	552
2019	More than 20 years in current department or agency	40	60	266
2018	Less than 3 years in current department or agency	35	65	369
2018	3 to 10 years in current department or agency	40	60	533
2018	11 to 20 years in current department or agency	39	61	475
2018	More than 20 years in current department or agency	42	58	177

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	1	99	521
2019	11 to 20 years in current department or agency	4	96	552
2018	3 to 10 years in current department or agency	3	97	533
2018	11 to 20 years in current department or agency	3	97	475

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	411
2019	3 to 10 years in current department or agency	11	89	521
2019	11 to 20 years in current department or agency	11	89	552
2019	More than 20 years in current department or agency	3	97	266
2018	Less than 3 years in current department or agency	15	85	369
2018	3 to 10 years in current department or agency	7	93	533
2018	11 to 20 years in current department or agency	11	89	475
2018	More than 20 years in current department or agency	5	95	177

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	411
2019	3 to 10 years in current department or agency	13	87	521
2019	11 to 20 years in current department or agency	17	83	552
2019	More than 20 years in current department or agency	14	86	266
2018	Less than 3 years in current department or agency	12	88	369
2018	3 to 10 years in current department or agency	13	87	533
2018	11 to 20 years in current department or agency	18	82	475
2018	More than 20 years in current department or agency	19	81	177

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	411
2019	3 to 10 years in current department or agency	54	46	521
2019	11 to 20 years in current department or agency	51	49	552
2019	More than 20 years in current department or agency	45	55	266
2018	Less than 3 years in current department or agency	41	59	369
2018	3 to 10 years in current department or agency	48	52	533
2018	11 to 20 years in current department or agency	53	47	475
2018	More than 20 years in current department or agency	55	45	177

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	411
2019	3 to 10 years in current department or agency	27	73	521
2019	11 to 20 years in current department or agency	30	70	552
2019	More than 20 years in current department or agency	28	72	266
2018	Less than 3 years in current department or agency	27	73	369
2018	3 to 10 years in current department or agency	29	71	533
2018	11 to 20 years in current department or agency	34	66	475
2018	More than 20 years in current department or agency	32	68	177

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	411
2019	3 to 10 years in current department or agency	15	85	521
2019	11 to 20 years in current department or agency	16	84	552
2019	More than 20 years in current department or agency	14	86	266
2018	Less than 3 years in current department or agency	14	86	369
2018	3 to 10 years in current department or agency	15	85	533
2018	11 to 20 years in current department or agency	12	88	475
2018	More than 20 years in current department or agency	15	85	177

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	411
2019	3 to 10 years in current department or agency	51	49	518
2019	11 to 20 years in current department or agency	54	46	548
2019	More than 20 years in current department or agency	54	46	262
2018	Less than 3 years in current department or agency	51	49	367
2018	3 to 10 years in current department or agency	48	52	536
2018	11 to 20 years in current department or agency	49	51	477
2018	More than 20 years in current department or agency	49	51	177

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	411
2019	3 to 10 years in current department or agency	24	76	518
2019	11 to 20 years in current department or agency	28	72	548
2019	More than 20 years in current department or agency	28	72	262
2018	Less than 3 years in current department or agency	30	70	367
2018	3 to 10 years in current department or agency	23	77	536
2018	11 to 20 years in current department or agency	30	70	477
2018	More than 20 years in current department or agency	25	75	177

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	411
2019	3 to 10 years in current department or agency	10	90	518
2019	11 to 20 years in current department or agency	11	89	548
2019	More than 20 years in current department or agency	10	90	262
2018	Less than 3 years in current department or agency	8	92	367
2018	3 to 10 years in current department or agency	10	90	536
2018	11 to 20 years in current department or agency	9	91	477
2018	More than 20 years in current department or agency	7	93	177

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	411
2019	3 to 10 years in current department or agency	24	76	518
2019	11 to 20 years in current department or agency	28	72	548
2019	More than 20 years in current department or agency	27	73	262
2018	Less than 3 years in current department or agency	15	85	367
2018	3 to 10 years in current department or agency	26	74	536
2018	11 to 20 years in current department or agency	27	73	477
2018	More than 20 years in current department or agency	33	67	177

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	411
2019	3 to 10 years in current department or agency	12	88	518
2019	11 to 20 years in current department or agency	11	89	548
2019	More than 20 years in current department or agency	10	90	262
2018	Less than 3 years in current department or agency	10	90	367
2018	3 to 10 years in current department or agency	9	91	536
2018	11 to 20 years in current department or agency	13	87	477
2018	More than 20 years in current department or agency	11	89	177

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	411
2019	3 to 10 years in current department or agency	10	90	518
2019	11 to 20 years in current department or agency	15	85	548
2019	More than 20 years in current department or agency	15	85	262
2018	Less than 3 years in current department or agency	7	93	367
2018	3 to 10 years in current department or agency	12	88	536
2018	11 to 20 years in current department or agency	13	87	477
2018	More than 20 years in current department or agency	15	85	177

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	411
2019	3 to 10 years in current department or agency	13	87	518
2019	11 to 20 years in current department or agency	14	86	548
2019	More than 20 years in current department or agency	13	87	262
2018	Less than 3 years in current department or agency	10	90	367
2018	3 to 10 years in current department or agency	16	84	536
2018	11 to 20 years in current department or agency	17	83	477
2018	More than 20 years in current department or agency	13	87	177

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	411
2019	3 to 10 years in current department or agency	10	90	518
2019	11 to 20 years in current department or agency	14	86	548
2019	More than 20 years in current department or agency	13	87	262
2018	Less than 3 years in current department or agency	11	89	367
2018	3 to 10 years in current department or agency	12	88	536
2018	11 to 20 years in current department or agency	13	87	477
2018	More than 20 years in current department or agency	13	87	177

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	411
2019	3 to 10 years in current department or agency	27	73	518
2019	11 to 20 years in current department or agency	24	76	548
2019	More than 20 years in current department or agency	25	75	262
2018	Less than 3 years in current department or agency	27	73	367
2018	3 to 10 years in current department or agency	25	75	536
2018	11 to 20 years in current department or agency	25	75	477
2018	More than 20 years in current department or agency	20	80	177

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	386
2019	3 to 10 years in current department or agency	10	90	465
2019	11 to 20 years in current department or agency	11	89	469
2019	More than 20 years in current department or agency	12	88	224
2018	Less than 3 years in current department or agency	16	84	344
2018	3 to 10 years in current department or agency	13	87	478
2018	11 to 20 years in current department or agency	12	88	412
2018	More than 20 years in current department or agency	12	88	153

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	386
2019	3 to 10 years in current department or agency	20	80	465
2019	11 to 20 years in current department or agency	17	83	469
2019	More than 20 years in current department or agency	13	87	224
2018	Less than 3 years in current department or agency	24	76	344
2018	3 to 10 years in current department or agency	16	84	478
2018	11 to 20 years in current department or agency	15	85	412
2018	More than 20 years in current department or agency	13	87	153

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	386
2019	3 to 10 years in current department or agency	9	91	465
2019	11 to 20 years in current department or agency	11	89	469
2019	More than 20 years in current department or agency	10	90	224
2018	Less than 3 years in current department or agency	12	88	344
2018	3 to 10 years in current department or agency	10	90	478
2018	11 to 20 years in current department or agency	10	90	412
2018	More than 20 years in current department or agency	15	85	153

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	386
2019	3 to 10 years in current department or agency	6	94	465
2019	11 to 20 years in current department or agency	8	92	469
2019	More than 20 years in current department or agency	6	94	224
2018	Less than 3 years in current department or agency	11	89	344
2018	3 to 10 years in current department or agency	9	91	478
2018	11 to 20 years in current department or agency	7	93	412
2018	More than 20 years in current department or agency	5	95	153

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	386
2019	3 to 10 years in current department or agency	14	86	465
2019	11 to 20 years in current department or agency	14	86	469
2019	More than 20 years in current department or agency	13	87	224
2018	Less than 3 years in current department or agency	13	87	344
2018	3 to 10 years in current department or agency	14	86	478
2018	11 to 20 years in current department or agency	11	89	412
2018	More than 20 years in current department or agency	13	87	153

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	386
2019	3 to 10 years in current department or agency	12	88	465
2019	11 to 20 years in current department or agency	11	89	469
2019	More than 20 years in current department or agency	9	91	224
2018	Less than 3 years in current department or agency	10	90	344
2018	3 to 10 years in current department or agency	11	89	478
2018	11 to 20 years in current department or agency	14	86	412
2018	More than 20 years in current department or agency	13	87	153

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	386
2019	3 to 10 years in current department or agency	7	93	465
2019	11 to 20 years in current department or agency	8	92	469
2019	More than 20 years in current department or agency	8	92	224
2018	Less than 3 years in current department or agency	15	85	344
2018	3 to 10 years in current department or agency	7	93	478
2018	11 to 20 years in current department or agency	7	93	412
2018	More than 20 years in current department or agency	4	96	153

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	386
2019	3 to 10 years in current department or agency	12	88	465
2019	11 to 20 years in current department or agency	9	91	469
2019	More than 20 years in current department or agency	10	90	224
2018	Less than 3 years in current department or agency	17	83	344
2018	3 to 10 years in current department or agency	12	88	478
2018	11 to 20 years in current department or agency	9	91	412
2018	More than 20 years in current department or agency	9	91	153

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	386
2019	3 to 10 years in current department or agency	12	88	465
2019	11 to 20 years in current department or agency	10	90	469
2019	More than 20 years in current department or agency	12	88	224
2018	Less than 3 years in current department or agency	10	90	344
2018	3 to 10 years in current department or agency	15	85	478
2018	11 to 20 years in current department or agency	12	88	412
2018	More than 20 years in current department or agency	12	88	153

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	386
2019	3 to 10 years in current department or agency	31	69	465
2019	11 to 20 years in current department or agency	30	70	469
2019	More than 20 years in current department or agency	27	73	224
2018	Less than 3 years in current department or agency	24	76	344
2018	3 to 10 years in current department or agency	31	69	478
2018	11 to 20 years in current department or agency	33	67	412
2018	More than 20 years in current department or agency	22	78	153

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	386
2019	3 to 10 years in current department or agency	12	88	465
2019	11 to 20 years in current department or agency	10	90	469
2019	More than 20 years in current department or agency	5	95	224
2018	Less than 3 years in current department or agency	6	94	344
2018	3 to 10 years in current department or agency	12	88	478
2018	11 to 20 years in current department or agency	8	92	412
2018	More than 20 years in current department or agency	8	92	153

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	47	53	386
2019	3 to 10 years in current department or agency	49	51	465
2019	11 to 20 years in current department or agency	41	59	469
2019	More than 20 years in current department or agency	34	66	224
2018	Less than 3 years in current department or agency	38	62	344
2018	3 to 10 years in current department or agency	47	53	478
2018	11 to 20 years in current department or agency	46	54	412
2018	More than 20 years in current department or agency	37	63	153

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	386
2019	3 to 10 years in current department or agency	2	98	465
2019	11 to 20 years in current department or agency	3	97	469
2019	More than 20 years in current department or agency	2	98	224
2018	3 to 10 years in current department or agency	2	98	478
2018	11 to 20 years in current department or agency	3	97	412

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	386
2019	3 to 10 years in current department or agency	60	40	465
2019	11 to 20 years in current department or agency	58	42	469
2019	More than 20 years in current department or agency	51	49	224
2018	Less than 3 years in current department or agency	46	54	344
2018	3 to 10 years in current department or agency	57	43	478
2018	11 to 20 years in current department or agency	62	38	412
2018	More than 20 years in current department or agency	56	44	153

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	386
2019	3 to 10 years in current department or agency	5	95	465
2019	11 to 20 years in current department or agency	6	94	469
2019	More than 20 years in current department or agency	10	90	224
2018	Less than 3 years in current department or agency	4	96	344
2018	3 to 10 years in current department or agency	4	96	478
2018	11 to 20 years in current department or agency	7	93	412
2018	More than 20 years in current department or agency	5	95	153

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	386
2019	3 to 10 years in current department or agency	12	88	465
2019	11 to 20 years in current department or agency	14	86	469
2019	More than 20 years in current department or agency	18	82	224
2018	Less than 3 years in current department or agency	10	90	344
2018	3 to 10 years in current department or agency	12	88	478
2018	11 to 20 years in current department or agency	12	88	412
2018	More than 20 years in current department or agency	13	87	153

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	3570
2019	3 to 10 years in current department or agency	20	80	3686
2019	11 to 20 years in current department or agency	21	79	3664
2019	More than 20 years in current department or agency	18	82	2222

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	18	18	6	5	22	7	60	15	3580
2019	3 to 10 years in current department or agency	20	24	20	9	9	15	3	54	22	3696
2019	11 to 20 years in current department or agency	16	23	23	10	11	14	3	47	25	3681
2019	More than 20 years in current department or agency	20	29	19	9	9	11	2	57	21	2222
2018	Less than 3 years in current department or agency	26	21	19	5	4	20	6	63	12	2824
2018	3 to 10 years in current department or agency	19	24	23	9	10	13	2	50	23	3379
2018	11 to 20 years in current department or agency	16	25	23	10	12	13	2	48	25	2847
2018	More than 20 years in current department or agency	17	30	22	10	10	9	1	53	23	1304
2017	Less than 3 years in current department or agency	25	22	16	5	5	20	6	64	14	2270
2017	3 to 10 years in current department or agency	20	25	21	8	8	13	4	54	20	4511
2017	11 to 20 years in current department or agency	17	25	23	10	10	13	2	49	24	3320
2017	More than 20 years in current department or agency	21	32	20	10	7	9	2	59	19	2321
2014	Less than 3 years in current department or agency	22	19	19	6	5	23	6	58	15	1274
2014	3 to 10 years in current department or agency	17	23	21	8	9	17	4	52	22	7400
2014	11 to 20 years in current department or agency	17	25	21	9	10	15	2	51	23	2957
2014	More than 20 years in current department or agency	18	31	20	9	9	11	2	56	21	2979

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	14	4	3	6	1	77	8	3579
2019	3 to 10 years in current department or agency	35	32	15	7	7	3	0	69	15	3694
2019	11 to 20 years in current department or agency	30	34	18	8	7	3	0	66	16	3675
2019	More than 20 years in current department or agency	37	34	15	7	5	2	0	73	12	2219
2018	Less than 3 years in current department or agency	43	30	14	4	3	6	1	78	7	2826
2018	3 to 10 years in current department or agency	31	33	19	7	7	3	0	66	15	3381
2018	11 to 20 years in current department or agency	28	33	19	9	8	3	0	63	18	2842
2018	More than 20 years in current department or agency	29	37	18	7	7	2	0	67	14	1305
2017	Less than 3 years in current department or agency	43	30	13	5	4	5	1	78	9	2261
2017	3 to 10 years in current department or agency	33	34	16	7	6	3	1	70	14	4502
2017	11 to 20 years in current department or agency	29	35	18	8	7	3	0	66	16	3318
2017	More than 20 years in current department or agency	34	38	15	7	5	2	0	73	12	2316
2014	Less than 3 years in current department or agency	34	28	17	6	3	10	2	71	10	1271
2014	3 to 10 years in current department or agency	27	33	19	8	6	6	1	64	15	7393
2014	11 to 20 years in current department or agency	25	35	19	8	7	6	0	64	16	2956
2014	More than 20 years in current department or agency	26	38	17	7	7	4	0	67	14	2972

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	3567
2019	3 to 10 years in current department or agency	8	92	3685
2019	11 to 20 years in current department or agency	8	92	3664
2019	More than 20 years in current department or agency	7	93	2219
2018	Less than 3 years in current department or agency	4	96	2824
2018	3 to 10 years in current department or agency	8	92	3360
2018	11 to 20 years in current department or agency	8	92	2872
2018	More than 20 years in current department or agency	8	92	1308

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	185
2019	3 to 10 years in current department or agency	40	60	300
2019	11 to 20 years in current department or agency	42	58	276
2019	More than 20 years in current department or agency	32	68	136
2018	Less than 3 years in current department or agency	49	51	125
2018	3 to 10 years in current department or agency	42	58	265
2018	11 to 20 years in current department or agency	33	67	232
2018	More than 20 years in current department or agency	34	66	91

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	185
2019	3 to 10 years in current department or agency	74	26	300
2019	11 to 20 years in current department or agency	78	22	276
2019	More than 20 years in current department or agency	72	28	136
2018	Less than 3 years in current department or agency	62	38	125
2018	3 to 10 years in current department or agency	83	17	265
2018	11 to 20 years in current department or agency	77	23	232
2018	More than 20 years in current department or agency	71	29	91

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	185
2019	3 to 10 years in current department or agency	8	92	300
2019	11 to 20 years in current department or agency	6	94	276
2019	More than 20 years in current department or agency	6	94	136
2018	Less than 3 years in current department or agency	6	94	125
2018	3 to 10 years in current department or agency	6	94	265
2018	11 to 20 years in current department or agency	4	96	232
2018	More than 20 years in current department or agency	7	93	91

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	136

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	185
2019	3 to 10 years in current department or agency	10	90	300
2019	11 to 20 years in current department or agency	11	89	276
2019	More than 20 years in current department or agency	5	95	136
2018	Less than 3 years in current department or agency	18	82	125
2018	3 to 10 years in current department or agency	10	90	265
2018	11 to 20 years in current department or agency	6	94	232
2018	More than 20 years in current department or agency	10	90	91

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	185
2019	3 to 10 years in current department or agency	7	93	300
2019	11 to 20 years in current department or agency	8	92	276
2019	More than 20 years in current department or agency	6	94	136
2018	3 to 10 years in current department or agency	5	95	265
2018	11 to 20 years in current department or agency	4	96	232

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	185
2019	3 to 10 years in current department or agency	11	89	300
2019	11 to 20 years in current department or agency	9	91	276
2019	More than 20 years in current department or agency	16	84	136
2018	Less than 3 years in current department or agency	7	93	125
2018	3 to 10 years in current department or agency	7	93	265
2018	11 to 20 years in current department or agency	11	89	232
2018	More than 20 years in current department or agency	12	88	91

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	181
2019	3 to 10 years in current department or agency	18	82	295
2019	11 to 20 years in current department or agency	17	83	268
2019	More than 20 years in current department or agency	18	82	134
2018	Less than 3 years in current department or agency	31	69	125
2018	3 to 10 years in current department or agency	19	81	265
2018	11 to 20 years in current department or agency	18	82	233
2018	More than 20 years in current department or agency	9	91	91

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	181
2019	3 to 10 years in current department or agency	18	82	295
2019	11 to 20 years in current department or agency	18	82	268
2019	More than 20 years in current department or agency	12	88	134
2018	Less than 3 years in current department or agency	23	77	125
2018	3 to 10 years in current department or agency	17	83	264
2018	11 to 20 years in current department or agency	17	83	233
2018	More than 20 years in current department or agency	9	91	91

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	181
2019	3 to 10 years in current department or agency	10	90	295
2019	11 to 20 years in current department or agency	10	90	268
2019	More than 20 years in current department or agency	9	91	134
2018	Less than 3 years in current department or agency	20	80	125
2018	3 to 10 years in current department or agency	11	89	264
2018	11 to 20 years in current department or agency	10	90	233
2018	More than 20 years in current department or agency	4	96	91

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	181
2019	3 to 10 years in current department or agency	5	95	295
2019	11 to 20 years in current department or agency	7	93	268
2019	More than 20 years in current department or agency	4	96	134
2018	3 to 10 years in current department or agency	4	96	264
2018	11 to 20 years in current department or agency	5	95	233

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	181
2019	3 to 10 years in current department or agency	26	74	295
2019	11 to 20 years in current department or agency	29	71	268
2019	More than 20 years in current department or agency	36	64	134
2018	Less than 3 years in current department or agency	35	65	125
2018	3 to 10 years in current department or agency	25	75	264
2018	11 to 20 years in current department or agency	22	78	233
2018	More than 20 years in current department or agency	34	66	91

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	181
2019	3 to 10 years in current department or agency	29	71	295
2019	11 to 20 years in current department or agency	27	73	268
2019	More than 20 years in current department or agency	23	77	134
2018	Less than 3 years in current department or agency	28	72	125
2018	3 to 10 years in current department or agency	32	68	264
2018	11 to 20 years in current department or agency	30	70	233
2018	More than 20 years in current department or agency	12	88	91

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	295
2019	11 to 20 years in current department or agency	4	96	268
2018	3 to 10 years in current department or agency	2	98	264
2018	11 to 20 years in current department or agency	4	96	233

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	181
2018	3 to 10 years in current department or agency	1	99	264

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	181
2019	3 to 10 years in current department or agency	8	92	295
2019	11 to 20 years in current department or agency	7	93	268
2019	More than 20 years in current department or agency	5	95	134
2018	3 to 10 years in current department or agency	7	93	264
2018	11 to 20 years in current department or agency	6	94	233

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	181
2019	3 to 10 years in current department or agency	14	86	295
2019	11 to 20 years in current department or agency	12	88	268
2019	More than 20 years in current department or agency	8	92	134
2018	Less than 3 years in current department or agency	13	87	125
2018	3 to 10 years in current department or agency	15	85	264
2018	11 to 20 years in current department or agency	10	90	233
2018	More than 20 years in current department or agency	12	88	91

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	181
2019	3 to 10 years in current department or agency	13	87	295
2019	11 to 20 years in current department or agency	22	78	268
2019	More than 20 years in current department or agency	20	80	134
2018	Less than 3 years in current department or agency	14	86	125
2018	3 to 10 years in current department or agency	21	79	264
2018	11 to 20 years in current department or agency	19	81	233
2018	More than 20 years in current department or agency	24	76	91

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	181

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	181
2019	3 to 10 years in current department or agency	24	76	295
2019	11 to 20 years in current department or agency	26	74	268
2019	More than 20 years in current department or agency	27	73	134
2018	Less than 3 years in current department or agency	19	81	125
2018	3 to 10 years in current department or agency	25	75	264
2018	11 to 20 years in current department or agency	28	72	233
2018	More than 20 years in current department or agency	29	71	91

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	179
2019	3 to 10 years in current department or agency	29	71	291
2019	11 to 20 years in current department or agency	38	62	266
2019	More than 20 years in current department or agency	35	65	134
2018	Less than 3 years in current department or agency	22	78	125
2018	3 to 10 years in current department or agency	32	68	262
2018	11 to 20 years in current department or agency	30	70	233
2018	More than 20 years in current department or agency	26	74	92

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	179
2019	3 to 10 years in current department or agency	16	84	291
2019	11 to 20 years in current department or agency	18	82	266
2019	More than 20 years in current department or agency	15	85	134
2018	Less than 3 years in current department or agency	16	84	125
2018	3 to 10 years in current department or agency	16	84	262
2018	11 to 20 years in current department or agency	17	83	233
2018	More than 20 years in current department or agency	10	90	92

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	179
2019	3 to 10 years in current department or agency	5	95	291
2019	11 to 20 years in current department or agency	8	92	266
2019	More than 20 years in current department or agency	7	93	134
2018	3 to 10 years in current department or agency	4	96	262
2018	11 to 20 years in current department or agency	7	93	233

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	179
2019	3 to 10 years in current department or agency	17	83	291
2019	11 to 20 years in current department or agency	21	79	266
2019	More than 20 years in current department or agency	29	71	134
2018	Less than 3 years in current department or agency	10	90	125
2018	3 to 10 years in current department or agency	20	80	262
2018	11 to 20 years in current department or agency	22	78	233
2018	More than 20 years in current department or agency	17	83	92

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	179
2019	3 to 10 years in current department or agency	4	96	291
2019	11 to 20 years in current department or agency	3	97	266
2019	More than 20 years in current department or agency	5	95	134
2018	Less than 3 years in current department or agency	5	95	125
2018	3 to 10 years in current department or agency	4	96	262
2018	11 to 20 years in current department or agency	9	91	233
2018	More than 20 years in current department or agency	5	95	92

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	179
2019	3 to 10 years in current department or agency	5	95	291
2019	11 to 20 years in current department or agency	8	92	266
2019	More than 20 years in current department or agency	14	86	134
2018	Less than 3 years in current department or agency	8	92	125
2018	3 to 10 years in current department or agency	6	94	262
2018	11 to 20 years in current department or agency	14	86	233
2018	More than 20 years in current department or agency	9	91	92

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	179
2019	3 to 10 years in current department or agency	9	91	291
2019	11 to 20 years in current department or agency	11	89	266
2019	More than 20 years in current department or agency	9	91	134
2018	Less than 3 years in current department or agency	8	92	125
2018	3 to 10 years in current department or agency	10	90	262
2018	11 to 20 years in current department or agency	6	94	233
2018	More than 20 years in current department or agency	7	93	92

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	179
2019	3 to 10 years in current department or agency	7	93	291
2019	11 to 20 years in current department or agency	8	92	266
2019	More than 20 years in current department or agency	8	92	134
2018	Less than 3 years in current department or agency	5	95	125
2018	3 to 10 years in current department or agency	8	92	262
2018	11 to 20 years in current department or agency	10	90	233
2018	More than 20 years in current department or agency	5	95	92

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	179
2019	3 to 10 years in current department or agency	49	51	291
2019	11 to 20 years in current department or agency	42	58	266
2019	More than 20 years in current department or agency	38	62	134
2018	Less than 3 years in current department or agency	55	45	125
2018	3 to 10 years in current department or agency	45	55	263
2018	11 to 20 years in current department or agency	42	58	233
2018	More than 20 years in current department or agency	51	49	92

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	259
2019	11 to 20 years in current department or agency	5	95	225
2018	3 to 10 years in current department or agency	7	93	244
2018	11 to 20 years in current department or agency	2	98	203

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	164
2019	3 to 10 years in current department or agency	12	88	259
2019	11 to 20 years in current department or agency	13	87	225
2019	More than 20 years in current department or agency	11	89	109
2018	Less than 3 years in current department or agency	27	73	116
2018	3 to 10 years in current department or agency	13	87	244
2018	11 to 20 years in current department or agency	10	90	203
2018	More than 20 years in current department or agency	7	93	84

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	164
2019	3 to 10 years in current department or agency	4	96	259
2019	11 to 20 years in current department or agency	3	97	225
2019	More than 20 years in current department or agency	4	96	109
2018	Less than 3 years in current department or agency	7	93	116
2018	3 to 10 years in current department or agency	2	98	244

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	164
2019	3 to 10 years in current department or agency	5	95	259
2019	11 to 20 years in current department or agency	2	98	225
2019	More than 20 years in current department or agency	7	93	109
2018	Less than 3 years in current department or agency	5	95	116
2018	3 to 10 years in current department or agency	3	97	244

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	164
2019	3 to 10 years in current department or agency	4	96	259
2019	11 to 20 years in current department or agency	5	95	225
2019	More than 20 years in current department or agency	5	95	109
2018	3 to 10 years in current department or agency	3	97	244

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	259
2019	11 to 20 years in current department or agency	5	95	225
2018	3 to 10 years in current department or agency	3	97	244
2018	11 to 20 years in current department or agency	5	95	203

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	164
2019	3 to 10 years in current department or agency	7	93	259
2019	11 to 20 years in current department or agency	5	95	225
2019	More than 20 years in current department or agency	6	94	109
2018	3 to 10 years in current department or agency	7	93	244
2018	11 to 20 years in current department or agency	5	95	203

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	164
2019	3 to 10 years in current department or agency	9	91	259
2019	11 to 20 years in current department or agency	11	89	225
2019	More than 20 years in current department or agency	14	86	109
2018	Less than 3 years in current department or agency	17	83	116
2018	3 to 10 years in current department or agency	13	87	244
2018	11 to 20 years in current department or agency	13	87	203
2018	More than 20 years in current department or agency	8	92	84

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	164
2019	3 to 10 years in current department or agency	7	93	259
2019	11 to 20 years in current department or agency	10	90	225
2019	More than 20 years in current department or agency	9	91	109
2018	Less than 3 years in current department or agency	10	90	116
2018	3 to 10 years in current department or agency	13	87	244
2018	11 to 20 years in current department or agency	12	88	203
2018	More than 20 years in current department or agency	8	92	84

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	164
2019	3 to 10 years in current department or agency	21	79	259
2019	11 to 20 years in current department or agency	29	71	225
2019	More than 20 years in current department or agency	14	86	109
2018	Less than 3 years in current department or agency	20	80	116
2018	3 to 10 years in current department or agency	32	68	244
2018	11 to 20 years in current department or agency	27	73	203
2018	More than 20 years in current department or agency	23	77	84

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	164
2019	3 to 10 years in current department or agency	8	92	259
2019	11 to 20 years in current department or agency	10	90	225
2019	More than 20 years in current department or agency	5	95	109
2018	Less than 3 years in current department or agency	8	92	116
2018	3 to 10 years in current department or agency	13	87	244
2018	11 to 20 years in current department or agency	8	92	203
2018	More than 20 years in current department or agency	7	93	84

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	164
2019	3 to 10 years in current department or agency	43	57	259
2019	11 to 20 years in current department or agency	45	55	225
2019	More than 20 years in current department or agency	34	66	109
2018	Less than 3 years in current department or agency	29	71	116
2018	3 to 10 years in current department or agency	45	55	245
2018	11 to 20 years in current department or agency	44	56	203
2018	More than 20 years in current department or agency	38	62	84

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	109
2018	3 to 10 years in current department or agency	2	98	244
2018	11 to 20 years in current department or agency	3	97	203

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	164
2019	3 to 10 years in current department or agency	58	42	259
2019	11 to 20 years in current department or agency	61	39	225
2019	More than 20 years in current department or agency	64	36	109
2018	Less than 3 years in current department or agency	51	49	116
2018	3 to 10 years in current department or agency	71	29	244
2018	11 to 20 years in current department or agency	67	33	203
2018	More than 20 years in current department or agency	72	28	84

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	3	97	259
2019	11 to 20 years in current department or agency	3	97	225
2018	3 to 10 years in current department or agency	4	96	244
2018	11 to 20 years in current department or agency	5	95	203

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	164
2019	3 to 10 years in current department or agency	9	91	259
2019	11 to 20 years in current department or agency	11	89	225
2019	More than 20 years in current department or agency	11	89	109
2018	Less than 3 years in current department or agency	9	91	116
2018	3 to 10 years in current department or agency	9	91	244
2018	11 to 20 years in current department or agency	14	86	203
2018	More than 20 years in current department or agency	13	87	84

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	3572
2019	3 to 10 years in current department or agency	10	90	3685
2019	11 to 20 years in current department or agency	11	89	3667
2019	More than 20 years in current department or agency	10	90	2223

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	17	20	3	2	24	8	63	8	3581
2019	3 to 10 years in current department or agency	23	21	23	5	5	19	4	57	13	3691
2019	11 to 20 years in current department or agency	18	21	27	6	6	19	3	50	15	3684
2019	More than 20 years in current department or agency	24	26	23	6	5	14	2	59	14	2225
2018	Less than 3 years in current department or agency	27	20	20	2	1	24	5	67	5	2833
2018	3 to 10 years in current department or agency	20	23	27	5	5	17	3	54	12	3364
2018	11 to 20 years in current department or agency	17	24	29	5	6	17	2	51	13	2857
2018	More than 20 years in current department or agency	19	29	26	7	5	13	1	56	13	1302
2017	Less than 3 years in current department or agency	27	20	17	2	2	24	8	69	6	2267
2017	3 to 10 years in current department or agency	21	25	23	4	4	20	5	60	10	4507
2017	11 to 20 years in current department or agency	18	24	25	4	5	19	4	55	11	3312
2017	More than 20 years in current department or agency	22	31	23	4	3	14	3	64	9	2320
2014	Less than 3 years in current department or agency	22	20	19	3	2	28	7	63	7	1273
2014	3 to 10 years in current department or agency	19	21	23	4	3	23	6	57	10	7398
2014	11 to 20 years in current department or agency	18	25	24	4	4	21	4	57	11	2952
2014	More than 20 years in current department or agency	19	29	24	5	4	18	3	60	11	2979

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	14	3	2	9	1	79	5	3576
2019	3 to 10 years in current department or agency	37	29	19	4	5	6	1	70	10	3695
2019	11 to 20 years in current department or agency	31	31	21	5	5	6	1	67	11	3673
2019	More than 20 years in current department or agency	37	33	17	5	4	4	0	73	9	2214
2018	Less than 3 years in current department or agency	44	29	15	2	1	8	1	80	4	2821
2018	3 to 10 years in current department or agency	32	31	21	5	4	5	1	67	10	3364
2018	11 to 20 years in current department or agency	28	33	23	5	5	5	0	65	11	2859
2018	More than 20 years in current department or agency	29	35	23	6	4	3	0	66	10	1298
2017	Less than 3 years in current department or agency	44	29	13	2	2	8	2	81	4	2267
2017	3 to 10 years in current department or agency	34	34	17	4	3	6	1	74	8	4501
2017	11 to 20 years in current department or agency	29	35	19	5	4	6	1	69	10	3311
2017	More than 20 years in current department or agency	35	37	16	4	3	5	0	76	7	2322
2014	Less than 3 years in current department or agency	37	27	16	3	2	13	2	75	6	1273
2014	3 to 10 years in current department or agency	29	31	20	5	3	11	2	69	9	7394
2014	11 to 20 years in current department or agency	27	34	21	5	3	9	1	68	9	2949
2014	More than 20 years in current department or agency	28	36	20	5	4	7	1	69	9	2969

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	26	21	12	13	0	1	54	25	3582
2019	3 to 10 years in current department or agency	20	23	21	15	20	0	1	44	35	3694
2019	11 to 20 years in current department or agency	21	25	20	14	20	0	1	46	33	3684
2019	More than 20 years in current department or agency	25	24	20	14	16	0	1	49	30	2223
2018	Less than 3 years in current department or agency	22	24	21	15	17	1	1	47	32	2840
2018	3 to 10 years in current department or agency	17	22	21	16	22	0	1	40	39	3392
2018	11 to 20 years in current department or agency	20	22	21	15	21	0	1	42	36	2863
2018	More than 20 years in current department or agency	18	20	22	16	23	0	1	38	39	1307
2017	Less than 3 years in current department or agency	17	23	20	17	21	0	1	41	39	2263
2017	3 to 10 years in current department or agency	20	22	19	16	21	0	1	43	38	4501
2017	11 to 20 years in current department or agency	22	23	21	14	19	0	1	45	34	3303
2017	More than 20 years in current department or agency	22	21	21	14	21	0	1	43	36	2320

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	19	8	5	1	68	13	3581
2019	3 to 10 years in current department or agency	24	30	24	13	9	0	53	22	3696
2019	11 to 20 years in current department or agency	20	30	25	15	10	1	50	25	3681
2019	More than 20 years in current department or agency	23	30	25	13	9	0	53	22	2217
2018	Less than 3 years in current department or agency	30	31	24	9	5	1	62	14	2838
2018	3 to 10 years in current department or agency	20	30	25	14	9	1	51	24	3388
2018	11 to 20 years in current department or agency	17	26	29	16	11	0	44	27	2863
2018	More than 20 years in current department or agency	19	26	30	15	10	1	45	26	1307
2017	Less than 3 years in current department or agency	34	30	19	10	5	1	65	15	2265
2017	3 to 10 years in current department or agency	23	29	25	14	9	1	52	23	4493
2017	11 to 20 years in current department or agency	20	29	25	15	10	1	50	25	3308
2017	More than 20 years in current department or agency	21	26	27	14	10	1	48	25	2322

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	29	13	5	3	1	1	78	8	3567
2019	3 to 10 years in current department or agency	33	33	20	8	5	0	1	67	13	3681
2019	11 to 20 years in current department or agency	28	32	23	10	6	0	1	61	16	3656
2019	More than 20 years in current department or agency	28	33	22	10	6	0	1	62	16	2206
2018	Less than 3 years in current department or agency	41	30	17	7	3	0	1	72	10	2819
2018	3 to 10 years in current department or agency	28	34	22	10	5	0	1	62	16	3364
2018	11 to 20 years in current department or agency	23	32	24	13	7	0	1	56	20	2856
2018	More than 20 years in current department or agency	23	30	27	13	6	0	1	53	19	1300
2017	Less than 3 years in current department or agency	45	28	14	7	3	1	3	76	10	2259
2017	3 to 10 years in current department or agency	32	30	20	10	6	0	2	64	16	4481
2017	11 to 20 years in current department or agency	26	32	23	12	5	1	2	60	17	3293
2017	More than 20 years in current department or agency	25	31	24	12	7	0	2	56	19	2313

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	24	18	11	10	1	1	61	21	3564
2019	3 to 10 years in current department or agency	21	24	21	16	17	0	1	45	34	3682
2019	11 to 20 years in current department or agency	16	23	22	17	20	0	1	40	38	3666
2019	More than 20 years in current department or agency	16	24	23	17	19	0	1	41	36	2217
2018	Less than 3 years in current department or agency	29	25	22	12	10	1	1	56	22	2827
2018	3 to 10 years in current department or agency	19	23	22	17	18	0	1	42	36	3371
2018	11 to 20 years in current department or agency	16	21	22	18	21	0	1	38	40	2860
2018	More than 20 years in current department or agency	14	19	26	19	19	1	1	34	39	1301
2017	Less than 3 years in current department or agency	31	25	18	12	10	1	3	59	22	2266
2017	3 to 10 years in current department or agency	18	23	22	18	17	0	2	42	35	4491
2017	11 to 20 years in current department or agency	16	23	21	20	18	1	2	39	39	3310
2017	More than 20 years in current department or agency	16	23	23	18	18	0	1	40	37	2316

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	18	6	2	1	0	4	90	4	3574
2019	3 to 10 years in current department or agency	56	21	10	4	3	0	6	83	7	3681
2019	11 to 20 years in current department or agency	51	23	11	5	4	0	6	79	9	3668
2019	More than 20 years in current department or agency	49	24	13	4	3	0	6	78	8	2212
2018	Less than 3 years in current department or agency	62	19	9	3	2	0	6	86	5	2826
2018	3 to 10 years in current department or agency	52	22	12	4	3	0	7	80	8	3382
2018	11 to 20 years in current department or agency	47	23	13	6	4	0	6	75	11	2857
2018	More than 20 years in current department or agency	44	25	13	6	3	0	9	76	10	1299
2017	Less than 3 years in current department or agency	60	19	7	3	2	1	9	87	5	2259
2017	3 to 10 years in current department or agency	49	22	12	4	3	0	11	79	8	4474
2017	11 to 20 years in current department or agency	45	25	13	5	2	1	9	78	8	3302
2017	More than 20 years in current department or agency	43	25	13	6	4	1	9	76	10	2312

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	26	13	6	4	0	1	76	10	3568
2019	3 to 10 years in current department or agency	41	28	16	8	5	0	1	70	14	3686
2019	11 to 20 years in current department or agency	36	30	20	7	6	0	1	67	13	3672
2019	More than 20 years in current department or agency	40	30	17	6	4	0	1	72	11	2212
2018	Less than 3 years in current department or agency	45	27	15	7	4	0	1	74	11	2834
2018	3 to 10 years in current department or agency	35	28	20	9	7	0	1	65	16	3383
2018	11 to 20 years in current department or agency	32	28	21	10	8	0	1	60	18	2863
2018	More than 20 years in current department or agency	33	30	19	11	5	1	2	64	16	1306
2017	Less than 3 years in current department or agency	46	29	14	7	3	0	1	75	11	2257
2017	3 to 10 years in current department or agency	36	32	17	8	5	0	1	69	14	4488
2017	11 to 20 years in current department or agency	33	31	21	9	5	0	1	64	15	3282
2017	More than 20 years in current department or agency	37	30	20	8	4	0	1	68	12	2309

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	34	14	6	3	1	1	76	10	3574
2019	3 to 10 years in current department or agency	28	34	22	9	6	1	1	63	15	3674
2019	11 to 20 years in current department or agency	23	36	23	10	7	0	1	59	17	3672
2019	More than 20 years in current department or agency	26	36	22	9	5	0	1	63	15	2219
2018	Less than 3 years in current department or agency	39	32	18	6	3	1	1	72	9	2818
2018	3 to 10 years in current department or agency	24	34	25	10	6	0	1	59	16	3373
2018	11 to 20 years in current department or agency	20	31	26	13	9	1	1	52	21	2852
2018	More than 20 years in current department or agency	20	35	24	13	7	1	1	56	20	1305
2017	Less than 3 years in current department or agency	41	31	16	5	3	1	2	75	9	2257
2017	3 to 10 years in current department or agency	28	32	21	12	5	0	1	61	17	4483
2017	11 to 20 years in current department or agency	24	32	24	13	6	1	1	56	19	3289
2017	More than 20 years in current department or agency	27	33	22	11	5	0	1	62	16	2305

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	33	18	8	4	1	1	70	12	3575
2019	3 to 10 years in current department or agency	24	33	23	12	7	0	1	57	20	3665
2019	11 to 20 years in current department or agency	18	33	25	14	9	0	1	52	23	3665
2019	More than 20 years in current department or agency	20	36	23	14	6	0	1	57	20	2216
2018	Less than 3 years in current department or agency	34	32	21	8	4	0	1	67	12	2815
2018	3 to 10 years in current department or agency	21	33	24	14	7	0	1	54	21	3371
2018	11 to 20 years in current department or agency	18	30	26	15	10	0	1	49	25	2852
2018	More than 20 years in current department or agency	17	29	26	17	10	0	1	47	27	1304
2017	Less than 3 years in current department or agency	35	34	17	8	4	1	2	70	12	2254
2017	3 to 10 years in current department or agency	24	31	23	13	8	0	1	56	21	4488
2017	11 to 20 years in current department or agency	19	30	25	15	8	0	1	51	24	3285
2017	More than 20 years in current department or agency	20	31	24	15	8	0	1	52	24	2307

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	18	9	5	1	68	15	3573
2019	3 to 10 years in current department or agency	32	29	20	10	8	1	62	18	3671
2019	11 to 20 years in current department or agency	26	32	21	12	8	1	59	19	3657
2019	More than 20 years in current department or agency	31	33	19	11	5	0	64	17	2210
2018	Less than 3 years in current department or agency	36	30	18	10	5	1	67	15	2812
2018	3 to 10 years in current department or agency	28	30	21	12	8	1	59	20	3367
2018	11 to 20 years in current department or agency	24	30	23	12	9	1	55	22	2844
2018	More than 20 years in current department or agency	22	32	25	12	8	1	55	20	1305
2017	Less than 3 years in current department or agency	38	31	16	9	4	1	70	14	2259
2017	3 to 10 years in current department or agency	30	30	19	12	8	1	61	20	4486
2017	11 to 20 years in current department or agency	27	30	21	13	7	1	58	21	3287
2017	More than 20 years in current department or agency	28	32	21	11	7	1	61	18	2309

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	12	6	4	1	1	77	10	3574
2019	3 to 10 years in current department or agency	38	28	16	8	9	0	1	66	17	3665
2019	11 to 20 years in current department or agency	33	28	17	11	10	0	1	61	22	3659
2019	More than 20 years in current department or agency	39	27	15	10	8	0	1	67	18	2212

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	33	14	7	3	0	1	77	9	3570
2019	3 to 10 years in current department or agency	38	32	17	7	4	1	1	71	12	3658
2019	11 to 20 years in current department or agency	33	33	19	8	5	0	1	67	14	3648
2019	More than 20 years in current department or agency	33	33	18	9	5	0	1	67	14	2210
2018	Less than 3 years in current department or agency	38	30	18	9	3	0	1	69	12	2809
2018	3 to 10 years in current department or agency	34	32	19	9	4	0	1	67	13	3365
2018	11 to 20 years in current department or agency	29	33	20	12	5	0	1	62	18	2842
2018	More than 20 years in current department or agency	26	33	21	12	6	0	1	60	19	1297
2017	Less than 3 years in current department or agency	41	32	16	6	3	1	2	74	10	2253
2017	3 to 10 years in current department or agency	36	31	18	9	5	1	2	68	13	4466
2017	11 to 20 years in current department or agency	31	31	20	10	5	1	2	64	15	3270
2017	More than 20 years in current department or agency	30	31	21	10	6	1	2	62	17	2300

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	22	11	3	3	1	83	6	3566
2019	3 to 10 years in current department or agency	50	27	13	5	4	1	78	8	3656
2019	11 to 20 years in current department or agency	45	29	14	6	5	1	75	11	3649
2019	More than 20 years in current department or agency	48	29	14	4	3	1	78	7	2206
2018	Less than 3 years in current department or agency	61	21	10	3	2	2	84	5	2800
2018	3 to 10 years in current department or agency	50	26	13	5	3	2	78	8	3356
2018	11 to 20 years in current department or agency	46	28	15	6	4	2	75	10	2838
2018	More than 20 years in current department or agency	44	30	16	5	3	2	75	8	1294
2017	Less than 3 years in current department or agency	63	21	9	3	2	1	86	5	2268
2017	3 to 10 years in current department or agency	52	27	13	5	3	1	80	7	4499
2017	11 to 20 years in current department or agency	48	29	14	5	3	1	78	8	3306
2017	More than 20 years in current department or agency	51	28	13	5	2	2	81	6	2319

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	12	5	1	2	1	5	92	3	3552
2019	3 to 10 years in current department or agency	69	15	6	2	2	1	5	89	4	3662
2019	11 to 20 years in current department or agency	66	16	7	2	3	1	6	87	6	3649
2019	More than 20 years in current department or agency	65	17	7	2	2	0	6	88	5	2201
2018	Less than 3 years in current department or agency	74	14	5	2	1	0	3	91	3	2806
2018	3 to 10 years in current department or agency	66	17	7	2	2	1	4	87	5	3360
2018	11 to 20 years in current department or agency	62	19	9	2	3	1	4	85	6	2845
2018	More than 20 years in current department or agency	61	22	8	3	2	0	4	86	5	1298

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	11	4	3	3	1	2	89	6	3578
2019	3 to 10 years in current department or agency	69	13	7	3	5	0	2	84	8	3679
2019	11 to 20 years in current department or agency	66	15	7	5	5	1	1	83	10	3658
2019	More than 20 years in current department or agency	71	14	6	4	3	1	1	87	7	2211
2018	Less than 3 years in current department or agency	76	11	6	2	3	0	2	90	5	2803
2018	3 to 10 years in current department or agency	67	13	7	5	5	1	2	82	10	3363
2018	11 to 20 years in current department or agency	63	15	8	5	6	1	2	81	11	2841
2018	More than 20 years in current department or agency	63	17	9	4	5	1	2	82	9	1304
2017	Less than 3 years in current department or agency	77	11	4	3	2	1	2	90	5	2268
2017	3 to 10 years in current department or agency	69	15	6	4	4	1	2	86	8	4496
2017	11 to 20 years in current department or agency	66	17	7	5	3	1	2	85	8	3307
2017	More than 20 years in current department or agency	71	16	6	3	2	1	2	89	5	2321

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	24	8	3	2	1	87	5	3572
2019	3 to 10 years in current department or agency	50	29	12	5	3	1	80	8	3681
2019	11 to 20 years in current department or agency	47	31	13	5	4	1	78	9	3637
2019	More than 20 years in current department or agency	52	30	11	4	3	1	83	7	2208
2018	Less than 3 years in current department or agency	62	23	8	4	2	1	86	6	2833
2018	3 to 10 years in current department or agency	48	29	12	5	3	1	78	9	3368
2018	11 to 20 years in current department or agency	45	31	13	5	4	1	78	9	2860
2018	More than 20 years in current department or agency	46	32	13	4	3	1	79	8	1301
2017	Less than 3 years in current department or agency	59	25	8	4	2	2	86	5	2266
2017	3 to 10 years in current department or agency	49	30	11	5	3	1	81	8	4494
2017	11 to 20 years in current department or agency	47	31	12	5	3	1	80	8	3304
2017	More than 20 years in current department or agency	52	30	10	4	2	2	83	6	2320

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	16	8	4	3	1	85	7	3565
2019	3 to 10 years in current department or agency	55	20	11	6	6	1	77	12	3667
2019	11 to 20 years in current department or agency	50	24	12	7	7	1	74	13	3643
2019	More than 20 years in current department or agency	54	23	11	6	5	1	78	11	2206
2018	Less than 3 years in current department or agency	65	18	8	4	3	1	84	7	2823
2018	3 to 10 years in current department or agency	48	24	12	8	7	1	73	15	3359
2018	11 to 20 years in current department or agency	44	25	14	8	8	1	69	16	2853
2018	More than 20 years in current department or agency	44	26	15	7	7	1	71	14	1298
2017	Less than 3 years in current department or agency	67	17	7	4	3	2	86	7	2264
2017	3 to 10 years in current department or agency	53	23	10	6	6	1	78	12	4498
2017	11 to 20 years in current department or agency	49	24	12	7	6	1	75	13	3310
2017	More than 20 years in current department or agency	54	26	9	6	4	1	81	10	2319

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	8	3	1	1	22	94	2	3560
2019	3 to 10 years in current department or agency	58	13	5	2	1	21	89	4	3659
2019	11 to 20 years in current department or agency	52	15	7	2	2	21	86	5	3636
2019	More than 20 years in current department or agency	53	17	7	3	1	19	86	5	2194
2018	Less than 3 years in current department or agency	60	9	3	1	1	26	93	3	2816
2018	3 to 10 years in current department or agency	52	13	6	2	1	25	88	5	3343
2018	11 to 20 years in current department or agency	49	16	7	2	1	25	86	5	2829
2018	More than 20 years in current department or agency	47	16	8	3	2	23	83	7	1293
2017	Less than 3 years in current department or agency	63	9	3	2	1	22	93	3	2270
2017	3 to 10 years in current department or agency	54	14	5	2	1	24	90	4	4491
2017	11 to 20 years in current department or agency	53	16	6	3	1	21	87	5	3303
2017	More than 20 years in current department or agency	51	18	7	2	2	20	86	5	2318

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	15	6	2	1	3	91	3	3566
2019	3 to 10 years in current department or agency	66	20	6	2	1	4	90	4	3668
2019	11 to 20 years in current department or agency	62	22	7	2	1	4	88	4	3644
2019	More than 20 years in current department or agency	65	21	7	2	1	3	90	3	2205
2018	Less than 3 years in current department or agency	70	18	6	2	1	4	91	3	2817
2018	3 to 10 years in current department or agency	61	22	8	2	1	6	88	4	3342
2018	11 to 20 years in current department or agency	58	23	8	3	2	6	86	5	2842
2018	More than 20 years in current department or agency	59	24	7	3	1	6	88	4	1296
2017	Less than 3 years in current department or agency	70	17	5	2	1	5	91	3	2257
2017	3 to 10 years in current department or agency	64	19	7	2	1	7	89	4	4474
2017	11 to 20 years in current department or agency	62	21	7	2	1	6	89	4	3280
2017	More than 20 years in current department or agency	63	21	6	2	1	5	90	4	2314

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	14	6	4	4	1	2	86	8	3574
2019	3 to 10 years in current department or agency	76	13	4	2	2	0	3	92	4	3679
2019	11 to 20 years in current department or agency	73	15	5	2	2	0	2	91	4	3653
2019	More than 20 years in current department or agency	81	10	4	1	1	0	3	94	2	2209
2018	Less than 3 years in current department or agency	68	14	6	4	4	1	3	85	9	2826
2018	3 to 10 years in current department or agency	71	14	6	2	2	0	4	89	5	3363
2018	11 to 20 years in current department or agency	70	17	6	2	2	0	4	90	5	2855
2018	More than 20 years in current department or agency	76	13	4	2	1	0	4	93	3	1297
2017	Less than 3 years in current department or agency	67	15	7	4	4	0	3	85	8	2272
2017	3 to 10 years in current department or agency	67	17	6	3	3	0	3	87	6	4500
2017	11 to 20 years in current department or agency	66	20	5	3	2	1	4	90	5	3309
2017	More than 20 years in current department or agency	73	16	4	2	1	1	3	92	3	2316

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	23	10	3	2	1	84	5	3566
2019	3 to 10 years in current department or agency	55	27	11	3	2	2	84	5	3670
2019	11 to 20 years in current department or agency	55	28	10	3	2	2	85	5	3644
2019	More than 20 years in current department or agency	61	24	10	3	1	2	86	4	2196
2018	Less than 3 years in current department or agency	57	26	10	4	2	2	84	6	2823
2018	3 to 10 years in current department or agency	51	29	12	4	2	2	81	6	3355
2018	11 to 20 years in current department or agency	51	28	12	4	2	2	82	6	2847
2018	More than 20 years in current department or agency	54	27	11	4	1	3	84	5	1295
2017	Less than 3 years in current department or agency	57	27	9	3	2	2	86	5	2259
2017	3 to 10 years in current department or agency	52	29	11	4	2	2	83	6	4491
2017	11 to 20 years in current department or agency	53	29	11	4	2	2	83	6	3303
2017	More than 20 years in current department or agency	55	28	10	2	1	2	86	4	2316

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	39	24	6	2	68	8	3585
2019	3 to 10 years in current department or agency	18	33	32	12	4	52	16	3705
2019	11 to 20 years in current department or agency	16	32	33	13	5	48	19	3682
2019	More than 20 years in current department or agency	19	32	31	12	4	52	17	2223
2018	Less than 3 years in current department or agency	27	38	26	7	2	65	9	2843
2018	3 to 10 years in current department or agency	16	31	34	14	5	47	19	3387
2018	11 to 20 years in current department or agency	13	31	35	15	7	43	22	2876
2018	More than 20 years in current department or agency	15	29	35	14	6	44	20	1311
2017	Less than 3 years in current department or agency	22	38	29	7	3	61	10	2271
2017	3 to 10 years in current department or agency	15	31	35	13	6	46	18	4513
2017	11 to 20 years in current department or agency	13	29	38	13	6	42	19	3321
2017	More than 20 years in current department or agency	16	29	35	13	6	45	19	2325

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	12	31	30	19	0	50	19	3554
2019	3 to 10 years in current department or agency	10	17	38	23	12	0	35	27	3646
2019	11 to 20 years in current department or agency	12	19	36	24	10	0	33	31	3625
2019	More than 20 years in current department or agency	9	17	37	24	12	0	36	27	2184
2018	Less than 3 years in current department or agency	6	13	30	31	20	0	51	18	2817
2018	3 to 10 years in current department or agency	10	20	35	22	13	0	35	30	3349
2018	11 to 20 years in current department or agency	12	20	37	21	10	0	30	32	2826
2018	More than 20 years in current department or agency	10	20	36	22	11	1	33	30	1287
2017	Less than 3 years in current department or agency	5	13	35	28	18	1	47	18	2261
2017	3 to 10 years in current department or agency	8	19	38	23	11	1	35	27	4482
2017	11 to 20 years in current department or agency	9	20	41	20	10	0	30	29	3301
2017	More than 20 years in current department or agency	8	18	37	24	13	0	37	26	2312

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	38	17	7	3	3	0	72	11	3583
2019	3 to 10 years in current department or agency	28	39	18	8	5	2	0	68	14	3690
2019	11 to 20 years in current department or agency	25	40	19	9	6	2	0	66	15	3663
2019	More than 20 years in current department or agency	27	40	18	8	4	2	0	69	12	2216
2018	Less than 3 years in current department or agency	33	38	15	7	3	4	0	74	10	2834
2018	3 to 10 years in current department or agency	26	39	18	10	5	2	0	66	15	3373
2018	11 to 20 years in current department or agency	23	39	19	10	7	1	0	64	17	2863
2018	More than 20 years in current department or agency	23	40	22	9	5	2	0	64	14	1297
2017	Less than 3 years in current department or agency	29	38	16	7	4	5	1	72	12	2262
2017	3 to 10 years in current department or agency	23	38	18	10	7	3	1	64	17	4499
2017	11 to 20 years in current department or agency	21	38	20	9	8	3	0	61	18	3305
2017	More than 20 years in current department or agency	22	39	20	10	6	4	0	63	16	2320

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	37	17	9	4	2	69	13	3581
2019	3 to 10 years in current department or agency	22	35	19	13	9	1	58	22	3695
2019	11 to 20 years in current department or agency	19	34	19	15	12	1	54	27	3676
2019	More than 20 years in current department or agency	22	39	19	12	8	1	61	19	2221
2018	Less than 3 years in current department or agency	32	39	17	7	4	2	72	11	2839
2018	3 to 10 years in current department or agency	22	33	20	14	10	1	56	24	3379
2018	11 to 20 years in current department or agency	17	33	21	16	12	1	51	28	2864
2018	More than 20 years in current department or agency	19	37	18	14	10	1	57	25	1302
2017	Less than 3 years in current department or agency	28	40	15	9	5	3	69	15	2269
2017	3 to 10 years in current department or agency	18	37	19	14	10	2	56	25	4499
2017	11 to 20 years in current department or agency	16	35	20	15	12	1	52	28	3317
2017	More than 20 years in current department or agency	20	39	19	13	8	2	60	21	2320

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	3577
2019	3 to 10 years in current department or agency	16	84	3694
2019	11 to 20 years in current department or agency	16	84	3674
2019	More than 20 years in current department or agency	15	85	2219
2017	Less than 3 years in current department or agency	13	87	2264
2017	3 to 10 years in current department or agency	17	83	4505
2017	11 to 20 years in current department or agency	17	83	3312
2017	More than 20 years in current department or agency	12	88	2320
2014	Less than 3 years in current department or agency	15	85	1272
2014	3 to 10 years in current department or agency	15	85	7379
2014	11 to 20 years in current department or agency	15	85	2945
2014	More than 20 years in current department or agency	14	86	2973

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	80	20	498
2019	3 to 10 years in current department or agency	80	20	610
2019	11 to 20 years in current department or agency	80	20	586
2019	More than 20 years in current department or agency	76	24	313
2017	Less than 3 years in current department or agency	78	22	317
2017	3 to 10 years in current department or agency	74	26	748
2017	11 to 20 years in current department or agency	74	26	557
2017	More than 20 years in current department or agency	77	23	286
2014	Less than 3 years in current department or agency	76	24	187
2014	3 to 10 years in current department or agency	76	24	1151
2014	11 to 20 years in current department or agency	80	20	426
2014	More than 20 years in current department or agency	74	26	397

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	31	8	7	3	1	0	81	11	391
2019	3 to 10 years in current department or agency	48	35	5	7	4	0	0	83	11	482
2019	11 to 20 years in current department or agency	46	30	7	12	5	0	0	76	17	458
2019	More than 20 years in current department or agency	52	30	7	5	5	1	0	83	11	239
2017	Less than 3 years in current department or agency	54	29	4	7	5	1	1	85	11	248
2017	3 to 10 years in current department or agency	44	38	5	7	6	0	0	82	13	559
2017	11 to 20 years in current department or agency	39	37	10	6	6	0	0	77	13	417
2017	More than 20 years in current department or agency	47	34	6	9	4	0	0	81	12	223
2014	Less than 3 years in current department or agency	52	35	7	3	3	0	0	87	6	144
2014	3 to 10 years in current department or agency	50	30	8	7	4	0	1	81	11	893
2014	11 to 20 years in current department or agency	47	33	6	10	3	1	0	81	13	342
2014	More than 20 years in current department or agency	50	37	3	8	1	1	0	88	9	296

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	31	21	10	9	2	1	28	72	3583
2019	3 to 10 years in current department or agency	17	28	25	14	15	1	0	17	83	3690
2019	11 to 20 years in current department or agency	21	30	24	12	13	1	0	21	79	3663
2019	More than 20 years in current department or agency	25	28	22	11	12	1	0	26	74	2214
2018	Less than 3 years in current department or agency	25	25	21	12	12	2	1	26	74	2838
2018	3 to 10 years in current department or agency	22	25	23	14	15	1	0	22	78	3385
2018	11 to 20 years in current department or agency	25	27	22	12	13	2	0	25	75	2869
2018	More than 20 years in current department or agency	27	23	21	14	14	1	0	28	72	1308
2017	Less than 3 years in current department or agency	16	21	23	17	20	2	1	16	84	2270
2017	3 to 10 years in current department or agency	26	23	20	13	14	2	1	27	73	4506
2017	11 to 20 years in current department or agency	28	25	20	11	11	3	1	30	70	3316
2017	More than 20 years in current department or agency	31	21	19	11	15	3	1	32	68	2325

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	66	34	2536
2019	3 to 10 years in current department or agency	58	42	2981
2019	11 to 20 years in current department or agency	55	45	2781
2019	More than 20 years in current department or agency	57	43	1584

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	2498
2019	3 to 10 years in current department or agency	40	60	2921
2019	11 to 20 years in current department or agency	39	61	2722
2019	More than 20 years in current department or agency	44	56	1531
2018	Less than 3 years in current department or agency	38	62	2044
2018	3 to 10 years in current department or agency	28	72	2538
2018	11 to 20 years in current department or agency	30	70	2044
2018	More than 20 years in current department or agency	29	71	885

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	25	19	16	15	2	7	45	34	2505
2019	3 to 10 years in current department or agency	11	23	20	18	22	1	5	36	43	2922
2019	11 to 20 years in current department or agency	9	22	20	17	24	1	6	33	45	2730
2019	More than 20 years in current department or agency	8	22	19	17	24	1	8	33	46	1549
2018	Less than 3 years in current department or agency	16	25	18	18	17	1	5	45	37	2036
2018	3 to 10 years in current department or agency	11	21	19	18	26	1	5	33	47	2543
2018	11 to 20 years in current department or agency	8	21	20	18	25	1	6	32	46	2053
2018	More than 20 years in current department or agency	7	18	22	17	29	1	7	27	50	890
2017	Less than 3 years in current department or agency	18	23	15	16	22	1	6	43	40	1842
2017	3 to 10 years in current department or agency	9	20	17	17	27	2	8	32	49	3139
2017	11 to 20 years in current department or agency	8	20	19	17	25	2	9	31	48	2177
2017	More than 20 years in current department or agency	6	19	18	16	29	2	10	29	50	1485

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	18	19	19	27	2	6	29	51	2499
2019	3 to 10 years in current department or agency	5	13	17	20	38	2	4	19	62	2921
2019	11 to 20 years in current department or agency	4	14	19	18	37	2	6	19	60	2730
2019	More than 20 years in current department or agency	4	17	19	20	35	2	5	22	58	1548
2018	Less than 3 years in current department or agency	6	16	17	20	37	2	3	23	59	2038
2018	3 to 10 years in current department or agency	3	11	16	18	47	2	3	15	68	2541
2018	11 to 20 years in current department or agency	3	10	17	21	42	2	5	14	68	2056
2018	More than 20 years in current department or agency	4	8	18	18	45	2	4	13	68	889
2017	Less than 3 years in current department or agency	4	12	12	18	49	2	4	17	71	1845
2017	3 to 10 years in current department or agency	2	9	13	15	52	2	7	12	74	3128
2017	11 to 20 years in current department or agency	3	8	14	18	46	3	8	12	72	2171
2017	More than 20 years in current department or agency	3	9	14	17	49	2	6	13	71	1489

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	17	13	8	7	1	7	69	16	3547
2019	3 to 10 years in current department or agency	37	17	16	11	13	1	5	57	26	3620
2019	11 to 20 years in current department or agency	37	18	13	12	13	1	6	59	27	3610
2019	More than 20 years in current department or agency	40	15	13	11	12	1	7	61	25	2183
2018	Less than 3 years in current department or agency	44	16	14	8	8	2	8	66	18	2821
2018	3 to 10 years in current department or agency	38	15	14	11	15	1	6	57	28	3373
2018	11 to 20 years in current department or agency	37	15	14	10	15	1	7	57	28	2852
2018	More than 20 years in current department or agency	41	13	12	12	14	2	8	59	28	1291

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of National Defence by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment