2019 Public Service Employee Survey Results for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - ST

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	31	46	12	9	3	76	12	68
2019	ST-03	40	47	0	13	0	87	13	15
2019	ST-04	27	46	15	8	4	73	13	48
2017	ST	42	41	4	9	4	83	13	121
2017	ST-02	57	33	0	5	5	90	10	20
2017	ST-03	57	23	9	7	5	79	11	36
2017	ST-04	39	44	4	8	4	84	12	50
2014	ST	41	44	5	8	1	86	9	172
2014	ST-02	51	35	3	8	3	86	11	37
2014	ST-03	55	41	2	0	2	96	2	46
2014	ST-04	30	51	8	11	0	81	11	75
2011	ST	51	41	2	5	2	92	7	193
2011	ST-02	56	42	0	0	2	98	2	55
2011	ST-03	61	30	3	4	3	91	6	79
2011	ST-04	33	50	2	12	2	83	14	42
2008	ST	51	37	2	9	2	88	11	196
2008	ST-02	58	33	2	6	2	91	8	64
2008	ST-03	56	37	0	7	0	93	7	82
2008	ST-04	31	39	6	19	6	69	25	36

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	62	24	4	4	4	0	1	87	9	68
2019	ST-03	67	13	0	13	0	0	7	86	14	15
2019	ST-04	60	25	6	2	6	0	0	85	8	48
2017	ST	60	25	7	3	3	0	2	86	6	120
2017	ST-02	81	14	5	0	0	0	0	95	0	20
2017	ST-03	77	7	9	5	0	0	2	86	5	36
2017	ST-04	44	35	8	4	6	0	2	81	10	50
2014	ST	70	19	6	1	3	0	1	90	4	172
2014	ST-02	84	8	0	0	5	0	3	94	6	37
2014	ST-03	78	14	6	0	2	0	0	92	2	46
2014	ST-04	61	25	8	1	3	0	1	87	4	75
2011	ST	73	16	5	3	1	1	2	91	4	193
2011	ST-02	75	20	2	4	0	0	0	95	4	55
2011	ST-03	76	15	4	1	1	1	1	94	3	79
2011	ST-04	69	14	7	2	2	0	5	88	5	42
2008	ST	78	14	2	3	2	0	2	94	5	196
2008	ST-02	81	9	2	5	2	0	2	92	6	64
2008	ST-03	80	15	2	1	0	0	1	96	1	82
2008	ST-04	75	22	0	3	0	0	0	97	3	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	29	51	7	9	3	81	12	68
2019	ST-03	33	53	13	0	0	87	0	15
2019	ST-04	29	48	6	13	4	77	17	48
2017	ST	36	38	8	12	6	74	18	121
2017	ST-02	38	38	10	10	5	76	14	20
2017	ST-03	59	30	5	2	5	89	7	36
2017	ST-04	30	43	8	12	6	74	18	50
2014	ST	41	41	8	6	2	83	8	171
2014	ST-02	43	41	5	8	3	84	11	37
2014	ST-03	53	32	10	4	2	84	6	46
2014	ST-04	37	45	9	7	1	83	8	74
2011	ST	43	33	9	5	10	76	15	193
2011	ST-02	47	31	4	7	11	78	18	55
2011	ST-03	48	25	11	4	11	73	15	79
2011	ST-04	33	43	10	7	7	76	14	42

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	43	19	9	4	0	1	67	13	68
2019	ST-03	20	40	13	13	7	0	7	64	21	15
2019	ST-04	25	42	23	6	4	0	0	67	10	48
2018	ST	31	33	13	17	6	0	0	64	23	64
2018	ST-03	47	27	7	20	0	0	0	73	20	15
2018	ST-04	18	37	16	18	11	0	0	55	29	38
2017	ST	31	35	13	13	7	0	0	66	21	120
2017	ST-02	40	35	15	10	0	0	0	75	10	19
2017	ST-03	45	20	14	11	9	0	0	66	21	36
2017	ST-04	24	41	12	14	8	0	0	66	22	50
2014	ST	35	37	13	8	7	0	0	73	14	172
2014	ST-02	38	35	11	5	11	0	0	73	16	37
2014	ST-03	40	29	14	16	2	0	0	69	18	46
2014	ST-04	34	41	13	5	7	0	0	75	12	75
2011	ST	35	43	7	8	6	1	1	79	14	193
2011	ST-02	38	44	5	5	5	2	0	83	11	55
2011	ST-03	41	38	6	8	6	0	1	79	14	79
2011	ST-04	26	48	12	7	7	0	0	74	14	42
2008	ST	32	43	10	12	3	0	1	75	15	196
2008	ST-02	41	34	11	11	3	0	0	75	14	64
2008	ST-03	30	45	9	12	2	0	1	77	15	82
2008	ST-04	17	56	11	17	0	0	0	72	17	36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	35	52	5	6	3	86	9	66
2019	ST-03	43	57	0	0	0	100	0	14
2019	ST-04	34	49	6	9	2	83	11	47
2017	ST	41	42	7	7	3	83	10	121
2017	ST-02	38	48	5	10	0	86	10	20
2017	ST-03	52	32	9	2	5	84	7	36
2017	ST-04	38	46	7	6	2	85	8	50
2014	ST	44	39	9	6	2	84	8	172
2014	ST-02	43	41	5	8	3	84	11	37
2014	ST-03	56	36	4	4	0	92	4	46
2014	ST-04	39	41	13	4	2	80	6	75

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	41	35	13	6	4	0	0	76	10	68
2019	ST-03	53	27	0	13	7	0	0	80	20	15
2019	ST-04	38	38	17	4	4	0	0	75	8	48
2018	ST	42	38	11	8	2	0	0	80	9	64
2018	ST-03	67	20	7	7	0	0	0	87	7	15
2018	ST-04	34	45	8	11	3	0	0	79	13	38
2017	ST	42	34	16	8	1	0	0	75	9	121
2017	ST-02	57	33	5	5	0	0	0	90	5	20
2017	ST-03	61	25	5	9	0	0	0	86	9	36
2017	ST-04	33	38	20	6	2	0	0	72	8	50
2014	ST	45	29	13	8	4	0	1	75	12	172
2014	ST-02	57	22	5	8	8	0	0	78	16	37
2014	ST-03	62	27	6	2	2	0	2	90	4	46
2014	ST-04	36	33	17	11	3	0	0	69	14	75
2011	ST	49	33	5	9	4	1	0	82	13	192
2011	ST-02	55	33	5	5	2	0	0	87	7	55
2011	ST-03	58	24	4	8	5	1	0	83	13	79
2011	ST-04	32	41	5	17	5	0	0	73	22	41

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	35	43	12	6	4	78	10	68
2019	ST-03	40	40	7	7	7	80	13	15
2019	ST-04	33	42	15	6	4	75	10	48
2018	ST	39	36	19	5	2	75	6	64
2018	ST-03	53	40	7	0	0	93	0	15
2018	ST-04	32	39	24	3	3	71	5	38
2017	ST	37	35	16	7	4	73	11	121
2017	ST-02	52	29	10	5	5	81	10	20
2017	ST-03	54	25	21	0	0	79	0	36
2017	ST-04	30	40	14	11	4	71	15	50
2014	ST	34	40	16	6	4	74	10	172
2014	ST-02	41	30	11	8	11	70	19	37
2014	ST-03	44	38	16	2	0	82	2	46
2014	ST-04	26	44	19	7	4	70	11	75
2011	ST	43	45	6	3	3	88	6	192
2011	ST-02	47	45	4	2	2	93	4	55
2011	ST-03	42	42	9	3	5	84	8	79
2011	ST-04	37	49	7	5	2	85	7	41
2008	ST	44	40	9	7	0	84	7	195
2008	ST-02	36	44	11	9	0	80	9	64
2008	ST-03	55	33	7	5	0	88	5	82
2008	ST-04	36	47	6	11	0	83	11	36

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	28	28	21	12	10	0	0	57	22	67
2019	ST-03	20	33	13	13	20	0	0	53	33	15
2019	ST-04	30	30	21	11	9	0	0	60	19	47
2018	ST	27	29	29	6	10	0	0	56	16	63
2018	ST-03	60	20	13	0	7	0	0	80	7	15
2018	ST-04	18	24	37	8	13	0	0	42	21	38
2017	ST	23	34	17	14	13	0	0	57	26	121
2017	ST-02	43	24	19	5	10	0	0	67	14	20
2017	ST-03	32	29	9	30	0	0	0	61	30	36
2017	ST-04	18	40	19	4	18	0	0	59	22	50
2014	ST	20	40	16	13	10	0	1	61	23	172
2014	ST-02	30	32	3	19	16	0	0	62	35	37
2014	ST-03	35	42	14	7	3	0	0	77	10	46
2014	ST-04	11	44	19	14	10	0	1	57	24	75
2011	ST	24	45	10	12	8	1	1	69	21	193
2011	ST-02	33	44	11	7	5	0	0	76	13	55
2011	ST-03	29	39	9	13	9	0	1	69	22	79
2011	ST-04	7	52	5	19	14	2	0	61	34	42

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	27	46	16	9	1	73	10	67
2019	ST-03	20	33	27	13	7	53	20	15
2019	ST-04	26	53	15	6	0	79	6	47
2018	ST	28	38	17	13	5	66	17	64
2018	ST-03	47	20	27	0	7	67	7	15
2018	ST-04	21	42	16	18	3	63	21	38
2017	ST	28	44	12	10	5	73	15	121
2017	ST-02	52	38	0	5	5	90	10	20
2017	ST-03	34	36	11	16	2	70	18	36
2017	ST-04	24	46	12	9	8	71	17	50

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	33	48	13	3	3	0	81	6	67
2019	ST-03	27	40	20	7	7	0	67	13	15
2019	ST-04	34	49	13	2	2	0	83	4	47
2018	ST	42	45	9	2	0	2	89	2	64
2018	ST-03	53	47	0	0	0	0	100	0	15
2018	ST-04	36	46	13	3	0	3	84	3	39
2017	ST	43	36	12	7	3	0	79	9	121
2017	ST-02	52	24	14	5	5	0	76	10	20
2017	ST-03	45	41	11	2	0	0	86	2	36
2017	ST-04	44	28	14	9	4	0	73	13	50
2014	ST	42	42	12	2	2	1	84	4	171
2014	ST-02	51	24	16	5	3	0	76	8	37
2014	ST-03	47	41	9	2	0	2	89	2	46
2014	ST-04	35	49	13	1	1	0	84	3	74
2011	ST	41	46	9	2	3	0	86	5	192
2011	ST-02	53	44	2	0	2	0	96	2	55
2011	ST-03	46	38	10	4	3	0	84	6	79
2011	ST-04	17	61	15	2	5	0	78	7	41
2008	ST	47	39	11	2	0	1	87	2	196
2008	ST-02	44	41	14	2	0	0	84	2	64
2008	ST-03	50	40	6	2	0	1	91	2	82
2008	ST-04	53	33	8	3	0	3	89	3	36

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	28	31	22	12	6	0	60	18	67
2019	ST-03	33	27	13	13	13	0	60	27	15
2019	ST-04	28	32	23	13	4	0	60	17	47
2018	ST	33	33	14	13	6	2	67	19	64
2018	ST-03	60	13	13	13	0	0	73	13	15
2018	ST-04	23	38	15	13	8	3	63	21	39
2017	ST	30	33	16	12	9	0	63	21	121
2017	ST-02	38	38	5	10	10	0	76	19	20
2017	ST-03	41	32	16	11	0	0	73	11	36
2017	ST-04	24	34	14	13	14	0	59	27	50

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	43	45	11	2	0	0	88	2	65
2019	ST-03	33	53	13	0	0	0	87	0	15
2019	ST-04	44	42	11	2	0	0	87	2	45
2018	ST	65	22	11	0	0	2	89	0	63
2018	ST-03	67	27	7	0	0	0	93	0	15
2018	ST-04	63	21	13	0	0	3	86	0	38
2017	ST	57	28	11	3	1	0	86	4	120
2017	ST-02	57	29	10	0	5	0	86	5	20
2017	ST-03	59	30	11	0	0	0	89	0	36
2017	ST-04	58	27	11	4	0	0	85	4	49
2014	ST	65	26	8	0	1	0	91	2	172
2014	ST-02	68	24	3	3	3	0	92	5	37
2014	ST-03	71	23	6	0	0	0	94	0	46
2014	ST-04	58	29	12	0	1	0	87	1	75
2011	ST	67	28	4	1	1	0	95	2	193
2011	ST-02	76	24	0	0	0	0	100	0	55
2011	ST-03	65	25	6	1	3	0	90	4	79
2011	ST-04	60	36	5	0	0	0	95	0	42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	28	37	16	13	4	0	0	66	18	67
2019	ST-03	20	53	0	13	13	0	0	73	27	15
2019	ST-04	30	34	21	13	2	0	0	64	15	47
2018	ST	33	31	22	13	2	0	0	64	14	64
2018	ST-03	60	20	13	7	0	0	0	80	7	15
2018	ST-04	23	33	28	13	3	0	0	56	15	39
2017	ST	23	44	10	13	10	0	0	67	23	120
2017	ST-02	38	43	10	5	5	0	0	81	10	20
2017	ST-03	32	34	16	16	2	0	0	66	18	36
2017	ST-04	19	45	8	10	18	0	0	64	28	49
2014	ST	25	43	14	8	9	0	1	69	17	172
2014	ST-02	32	38	8	3	19	0	0	70	22	37
2014	ST-03	44	33	14	8	2	0	0	76	10	46
2014	ST-04	15	47	16	11	9	0	1	63	20	75
2011	ST	35	36	10	11	7	1	1	71	18	193
2011	ST-02	47	31	5	15	2	0	0	78	16	55
2011	ST-03	34	37	6	10	11	1	0	72	22	79
2011	ST-04	17	45	21	10	5	0	2	63	15	42

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	31	30	27	9	3	0	61	12	67
2019	ST-03	27	40	13	13	7	0	67	20	15
2019	ST-04	30	30	32	6	2	0	60	9	47
2018	ST	30	28	27	9	6	0	58	16	64
2018	ST-03	60	20	20	0	0	0	80	0	15
2018	ST-04	21	28	28	13	10	0	49	23	39
2017	ST	28	40	11	16	4	0	69	20	119
2017	ST-02	38	43	0	10	10	0	81	19	20
2017	ST-03	32	34	14	20	0	0	66	20	36
2017	ST-04	29	40	9	17	4	0	69	21	48
2014	ST	28	46	15	5	6	1	74	11	172
2014	ST-02	43	27	8	3	19	0	70	22	37
2014	ST-03	35	44	15	4	2	0	79	6	46
2014	ST-04	20	50	20	5	3	1	71	8	75

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	27	37	22	10	3	0	64	13	67
2019	ST-03	36	50	7	0	7	0	86	7	14
2019	ST-04	25	38	23	13	2	0	63	15	48
2018	ST	33	30	23	11	3	0	63	14	64
2018	ST-03	60	20	13	7	0	0	80	7	15
2018	ST-04	23	31	28	13	5	0	54	18	39
2017	ST	32	36	17	9	7	0	68	15	120
2017	ST-02	48	29	14	5	5	0	76	10	20
2017	ST-03	50	18	20	7	5	0	68	11	36
2017	ST-04	29	37	15	8	10	0	66	19	49
2014	ST	35	39	11	9	5	1	75	14	172
2014	ST-02	54	22	3	8	14	0	76	22	37
2014	ST-03	48	31	15	5	0	2	80	5	46
2014	ST-04	23	46	14	12	4	1	70	16	75
2011	ST	45	38	10	4	3	1	83	7	193
2011	ST-02	55	36	5	2	2	0	91	4	55
2011	ST-03	47	34	9	5	4	1	82	9	79
2011	ST-04	33	45	17	2	2	0	79	5	42

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	40	47	9	3	1	0	0	87	4	68
2019	ST-03	47	40	13	0	0	0	0	87	0	15
2019	ST-04	35	50	8	4	2	0	0	85	6	48
2018	ST	48	34	13	2	2	2	0	84	3	64
2018	ST-03	67	13	13	0	7	0	0	80	7	15
2018	ST-04	41	44	10	3	0	3	0	87	3	39
2017	ST	50	34	10	5	2	0	0	84	6	119
2017	ST-02	67	19	5	5	5	0	0	86	10	20
2017	ST-03	59	30	11	0	0	0	0	89	0	36
2017	ST-04	44	37	11	6	2	0	0	81	8	48
2014	ST	53	33	8	3	2	0	1	86	5	172
2014	ST-02	54	32	8	3	3	0	0	86	5	37
2014	ST-03	60	36	4	0	0	0	0	96	0	46
2014	ST-04	47	31	12	5	3	0	1	80	8	75
2011	ST	54	36	4	4	2	0	0	90	6	191
2011	ST-02	58	38	0	4	0	0	0	96	4	55
2011	ST-03	55	33	4	4	4	0	0	88	8	78
2011	ST-04	44	37	12	7	0	0	0	80	7	41
2008	ST	55	38	5	2	1	0	0	93	3	196
2008	ST-02	50	44	5	2	0	0	0	94	2	64
2008	ST-03	60	35	1	2	1	0	0	95	4	82
2008	ST-04	56	31	11	3	0	0	0	86	3	36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	48	35	11	3	3	0	0	83	6	66
2019	ST-03	47	27	27	0	0	0	0	73	0	15
2019	ST-04	46	39	7	4	4	0	0	85	9	46
2018	ST	44	38	8	5	3	2	2	84	8	64
2018	ST-03	50	29	14	0	7	0	0	79	7	14
2018	ST-04	36	44	8	8	0	3	3	84	8	39
2017	ST	52	26	9	6	4	1	1	80	11	121
2017	ST-02	62	24	5	10	0	0	0	86	10	20
2017	ST-03	66	23	7	5	0	0	0	89	5	36
2017	ST-04	45	26	10	8	6	2	2	75	15	50
2014	ST	54	27	13	3	2	1	1	83	4	172
2014	ST-02	70	24	3	0	3	0	0	95	3	37
2014	ST-03	51	34	11	2	2	0	0	85	4	46
2014	ST-04	51	27	15	4	1	0	1	79	6	75
2011	ST	45	36	14	3	3	0	0	81	5	193
2011	ST-02	35	47	13	2	4	0	0	82	5	55
2011	ST-03	59	23	14	3	1	0	0	82	4	79
2011	ST-04	40	38	14	5	2	0	0	79	7	42
2008	ST	47	34	13	3	2	0	1	82	5	195
2008	ST-02	56	22	19	2	2	0	0	78	3	64
2008	ST-03	46	40	9	2	2	0	0	87	5	82
2008	ST-04	31	43	17	3	3	0	3	76	6	35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	3	26	49	13	9	0	0	22	29	68
2019	ST-03	0	7	67	13	13	0	0	27	7	15
2019	ST-04	4	33	42	13	8	0	0	21	38	48
2018	ST	11	15	38	14	14	6	2	30	28	65
2018	ST-03	7	13	40	13	27	0	0	40	20	15
2018	ST-04	10	15	41	10	13	8	3	26	29	39
2017	ST	10	23	33	19	12	2	1	32	34	120
2017	ST-02	5	19	24	19	33	0	0	52	24	20
2017	ST-03	9	23	30	23	11	5	0	36	33	36
2017	ST-04	10	20	38	17	10	2	2	28	32	50
2014	ST	7	22	37	19	11	1	3	31	30	172
2014	ST-02	11	11	32	19	22	3	3	43	23	37
2014	ST-03	7	18	30	31	15	0	0	46	25	46
2014	ST-04	4	29	42	16	5	0	4	22	34	75
2011	ST	11	20	35	19	8	0	7	28	34	192
2011	ST-02	13	9	40	24	11	0	4	36	23	55
2011	ST-03	10	23	28	18	9	0	13	30	38	79
2011	ST-04	10	31	38	14	5	0	2	20	41	42
2008	ST	5	25	35	20	12	0	3	34	31	196
2008	ST-02	3	19	36	22	19	0	2	41	22	64
2008	ST-03	4	28	35	17	11	0	5	29	33	82
2008	ST-04	14	28	31	22	6	0	0	28	42	36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	7	29	25	21	15	3	0	36	38	68
2019	ST-03	13	20	13	40	13	0	0	53	33	15
2019	ST-04	4	29	31	17	15	4	0	33	35	48
2018	ST	9	18	29	14	15	6	8	34	32	65
2018	ST-03	7	13	27	7	33	0	13	46	23	15
2018	ST-04	8	18	33	15	10	10	5	30	30	39
2017	ST	10	20	30	22	12	3	4	36	32	118
2017	ST-02	10	0	15	30	40	0	5	74	11	19
2017	ST-03	9	21	18	29	16	7	0	49	32	36
2017	ST-04	6	27	41	13	6	0	6	21	35	49
2014	ST	11	19	31	17	17	2	3	36	31	172
2014	ST-02	11	16	16	24	27	3	3	54	29	37
2014	ST-03	6	12	25	25	30	2	0	56	18	46
2014	ST-04	12	22	38	15	8	1	4	24	36	75
2011	ST	10	14	28	21	16	1	10	42	27	192
2011	ST-02	4	9	38	24	16	0	9	44	14	55
2011	ST-03	16	9	20	13	24	0	18	45	31	79
2011	ST-04	10	26	26	31	7	0	0	38	36	42
2008	ST	7	13	24	26	24	1	5	54	21	194
2008	ST-02	6	8	22	32	27	0	5	62	15	63
2008	ST-03	7	9	29	20	30	0	5	53	17	82
2008	ST-04	9	23	17	34	11	3	3	48	33	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	16	25	34	12	12	1	0	24	42	68
2019	ST-03	13	33	27	20	7	0	0	27	47	15
2019	ST-04	17	19	40	8	15	2	0	23	36	48
2018	ST	9	18	37	9	14	5	8	26	32	65
2018	ST-03	7	20	47	7	20	0	0	27	27	15
2018	ST-04	10	21	36	5	15	8	5	24	35	39
2017	ST	10	27	32	17	8	2	5	27	39	120
2017	ST-02	5	19	10	29	29	5	5	63	26	20
2017	ST-03	7	20	23	32	9	5	5	45	30	36
2017	ST-04	8	33	43	5	4	0	6	10	44	49
2014	ST	12	23	26	19	13	1	5	35	38	171
2014	ST-02	3	19	27	22	24	3	3	49	23	37
2014	ST-03	9	23	26	17	22	2	2	40	33	46
2014	ST-04	14	28	24	20	5	0	8	28	46	74
2011	ST	12	18	30	17	12	2	10	33	34	192
2011	ST-02	7	16	33	24	11	2	7	38	26	55
2011	ST-03	14	15	22	14	18	0	18	38	35	79
2011	ST-04	14	19	40	12	5	5	5	18	37	42
2008	ST	8	11	33	25	16	1	6	44	21	193
2008	ST-02	6	13	29	32	17	0	3	51	20	63
2008	ST-03	9	6	39	23	16	0	7	42	16	82
2008	ST-04	12	18	26	24	15	3	3	41	31	34

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	4	12	25	36	21	1	0	58	17	67
2019	ST-03	0	7	13	53	27	0	0	80	7	15
2019	ST-04	6	13	30	30	19	2	0	50	20	47
2018	ST	0	14	28	37	15	3	3	56	15	65
2018	ST-03	0	7	33	27	33	0	0	60	7	15
2018	ST-04	0	15	28	38	10	5	3	53	17	39
2017	ST	9	9	25	31	21	2	4	55	18	119
2017	ST-02	0	0	29	33	38	0	0	71	0	20
2017	ST-03	9	9	18	32	27	5	0	62	19	36
2017	ST-04	6	11	25	31	17	2	8	53	19	48
2014	ST	4	12	33	27	18	3	4	48	16	171
2014	ST-02	3	5	22	32	32	3	3	69	9	37
2014	ST-03	4	6	28	32	27	2	2	61	10	46
2014	ST-04	3	18	37	25	9	3	6	37	22	74
2011	ST	6	12	31	25	18	2	7	47	19	191
2011	ST-02	2	7	33	27	24	2	5	55	10	55
2011	ST-03	8	10	27	20	23	0	13	49	20	79
2011	ST-04	7	15	37	32	7	2	0	40	23	41
2008	ST	3	9	28	31	26	0	4	59	12	195
2008	ST-02	5	8	22	35	30	0	0	65	13	63
2008	ST-03	1	10	28	29	26	0	6	58	12	82
2008	ST-04	3	8	42	25	19	0	3	46	11	36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	13	27	19	27	12	1	0	39	41	67
2019	ST-03	7	20	33	27	13	0	0	40	27	15
2019	ST-04	17	26	17	26	13	2	0	39	43	47
2018	ST	18	18	29	15	14	3	2	31	39	65
2018	ST-03	7	7	40	27	20	0	0	47	13	15
2018	ST-04	21	23	28	10	13	3	3	24	46	39
2017	ST	16	18	16	29	16	0	5	47	36	119
2017	ST-02	5	5	5	33	43	0	10	84	11	20
2017	ST-03	11	11	20	32	23	0	2	56	23	36
2017	ST-04	19	23	17	25	9	0	6	37	45	48
2014	ST	13	23	28	19	12	2	3	33	38	171
2014	ST-02	5	8	30	27	24	3	3	54	14	37
2014	ST-03	10	19	23	23	24	2	0	48	29	46
2014	ST-04	14	31	28	18	4	1	4	23	47	74
2011	ST	10	19	28	16	18	0	8	37	32	193
2011	ST-02	7	9	33	20	22	0	9	46	18	55
2011	ST-03	5	23	22	11	25	0	14	43	32	79
2011	ST-04	17	26	26	24	7	0	0	31	43	42
2008	ST	9	14	31	21	20	1	5	43	24	193
2008	ST-02	5	11	28	31	21	2	2	54	17	61
2008	ST-03	9	16	34	15	21	0	6	38	26	82
2008	ST-04	17	14	39	14	14	0	3	29	31	36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	19	19	29	22	10	0	0	32	38	68
2019	ST-03	27	7	47	20	0	0	0	20	33	15
2019	ST-04	17	21	27	25	10	0	0	35	38	48
2018	ST	14	15	35	9	18	2	6	30	32	65
2018	ST-03	13	7	33	13	27	0	7	43	21	15
2018	ST-04	10	21	36	8	21	3	3	30	32	39
2017	ST	12	17	30	16	18	4	5	36	31	120
2017	ST-02	10	19	14	0	43	5	10	50	33	20
2017	ST-03	16	11	27	20	18	5	2	41	29	36
2017	ST-04	8	19	37	14	15	0	6	32	29	49
2014	ST	13	15	31	18	17	2	5	37	30	172
2014	ST-02	14	14	27	14	24	3	5	41	29	37
2014	ST-03	17	8	25	17	25	2	7	46	27	46
2014	ST-04	12	19	32	22	9	1	4	33	33	75
2011	ST	15	22	29	13	12	2	8	27	40	192
2011	ST-02	9	18	45	9	13	2	4	23	29	55
2011	ST-03	20	16	25	8	14	3	14	26	44	79
2011	ST-04	10	33	19	24	10	0	5	35	45	42
2008	ST	10	27	24	16	15	1	7	34	39	194
2008	ST-02	8	27	30	14	17	0	3	33	36	63
2008	ST-03	7	27	27	16	16	0	7	34	37	82
2008	ST-04	20	31	6	20	11	3	9	35	58	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	12	21	29	28	7	0	3	36	33	68
2019	ST-03	7	27	27	40	0	0	0	40	33	15
2019	ST-04	13	19	31	25	10	0	2	36	32	48
2018	ST	5	23	32	14	15	5	6	33	31	65
2018	ST-03	7	27	27	7	27	0	7	36	36	15
2018	ST-04	3	21	41	10	15	8	3	29	26	39
2017	ST	12	17	31	18	14	1	6	35	32	120
2017	ST-02	5	10	14	29	33	5	5	68	16	20
2017	ST-03	9	14	36	18	20	0	2	39	23	36
2017	ST-04	14	23	31	12	9	0	10	24	41	49
2014	ST	9	18	31	22	12	4	6	37	29	172
2014	ST-02	8	14	24	22	22	8	3	48	24	37
2014	ST-03	4	25	21	21	21	4	4	46	31	46
2014	ST-04	11	17	34	23	5	1	8	31	31	75

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	12	21	26	28	10	3	39	33	68
2019	ST-03	13	13	20	40	13	0	53	27	15
2019	ST-04	10	21	29	27	10	2	38	32	48

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	59	21	10	3	1	0	6	84	5	68
2019	ST-03	53	7	7	13	0	0	20	75	17	15
2019	ST-04	60	25	10	0	2	0	2	87	2	48
2017	ST	59	20	10	1	3	0	7	85	5	120
2017	ST-02	57	19	10	5	0	0	10	84	5	20
2017	ST-03	65	14	7	2	0	0	12	90	3	35
2017	ST-04	55	24	10	0	6	0	5	83	6	50
2014	ST	71	12	6	1	4	0	7	88	5	171
2014	ST-02	81	8	0	3	3	0	5	94	6	37
2014	ST-03	82	8	2	0	2	0	6	96	2	46
2014	ST-04	63	15	10	1	3	0	8	85	5	74
2011	ST	70	15	4	1	2	1	8	93	3	193
2011	ST-02	76	9	7	2	2	0	4	89	4	55
2011	ST-03	73	11	1	1	0	1	11	97	1	79
2011	ST-04	64	21	5	0	5	0	5	90	5	42
2008	ST	74	8	3	3	2	0	10	91	6	196
2008	ST-02	73	5	5	5	3	0	9	86	9	64
2008	ST-03	73	11	2	2	1	0	10	93	4	82
2008	ST-04	83	8	0	3	0	0	6	97	3	36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	19	38	25	7	9	0	1	58	16	68
2019	ST-03	20	47	13	0	20	0	0	67	20	15
2019	ST-04	19	38	27	10	4	0	2	57	15	48
2018	ST	23	29	26	11	6	5	0	54	19	62
2018	ST-03	40	33	13	7	0	7	0	79	7	15
2018	ST-04	19	19	31	14	11	6	0	41	26	36
2017	ST	26	29	24	9	8	3	1	57	18	121
2017	ST-02	38	24	14	10	10	5	0	65	20	20
2017	ST-03	23	25	21	16	7	7	2	52	25	36
2017	ST-04	26	36	22	6	8	1	0	63	14	50
2014	ST	23	38	19	10	8	2	1	62	18	171
2014	ST-02	38	27	16	5	11	3	0	67	17	37
2014	ST-03	34	35	18	6	4	4	0	71	10	46
2014	ST-04	16	40	21	14	8	0	1	57	22	74

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	37	34	10	12	7	0	0	71	19	68
2019	ST-03	33	27	13	7	20	0	0	60	27	15
2019	ST-04	38	35	10	13	4	0	0	73	17	48
2018	ST	31	40	10	13	5	2	0	72	18	62
2018	ST-03	47	33	7	13	0	0	0	80	13	15
2018	ST-04	28	33	14	14	8	3	0	63	23	36
2017	ST	32	35	16	9	7	1	0	68	16	120
2017	ST-02	38	33	10	5	10	5	0	75	15	20
2017	ST-03	40	21	21	16	2	0	0	60	19	35
2017	ST-04	28	36	16	9	10	0	0	65	19	50
2014	ST	30	37	12	12	9	0	1	67	20	171
2014	ST-02	35	30	11	8	16	0	0	65	24	37
2014	ST-03	33	46	8	12	2	0	0	78	14	46
2014	ST-04	26	34	15	15	8	0	1	61	23	74

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	37	38	10	13	1	0	0	75	15	68
2019	ST-03	53	20	13	7	7	0	0	73	13	15
2019	ST-04	31	44	8	17	0	0	0	75	17	48
2018	ST	35	45	8	8	2	2	0	82	10	62
2018	ST-03	60	33	0	7	0	0	0	93	7	15
2018	ST-04	28	47	14	6	3	3	0	77	9	36
2017	ST	38	31	22	8	1	0	0	69	9	121
2017	ST-02	48	38	5	5	5	0	0	86	10	20
2017	ST-03	52	20	25	2	0	0	0	73	2	36
2017	ST-04	30	35	24	10	0	0	0	66	10	50
2014	ST	29	45	11	11	3	0	1	75	14	171
2014	ST-02	35	46	3	8	8	0	0	81	16	37
2014	ST-03	44	38	8	11	0	0	0	81	11	46
2014	ST-04	25	46	13	14	1	0	1	72	15	74

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	38	26	6	4	1	63	10	68
2019	ST-03	20	53	0	7	20	0	73	27	15
2019	ST-04	27	33	31	6	0	2	62	6	48
2018	ST	26	40	19	10	2	3	68	12	62
2018	ST-03	47	33	13	0	0	7	86	0	15
2018	ST-04	19	39	25	11	3	3	60	14	36

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	22	37	18	12	4	3	4	63	17	68
2019	ST-03	33	40	13	7	7	0	0	73	13	15
2019	ST-04	17	40	19	15	2	2	6	61	18	48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	36	28	18	15	3	0	0	64	18	67
2019	ST-03	43	36	7	7	7	0	0	79	14	14
2019	ST-04	33	27	21	19	0	0	0	60	19	48
2018	ST	32	34	12	8	9	3	2	69	18	65
2018	ST-03	60	13	13	0	7	0	7	79	7	15
2018	ST-04	23	41	10	8	13	5	0	68	22	39
2017	ST	33	35	11	12	9	0	0	68	21	120
2017	ST-02	52	29	5	0	14	0	0	81	14	20
2017	ST-03	34	27	14	25	0	0	0	61	25	36
2017	ST-04	27	39	12	11	10	0	0	66	22	49
2014	ST	29	33	19	10	6	1	1	64	16	172
2014	ST-02	35	22	27	5	11	0	0	57	16	37
2014	ST-03	45	35	10	8	3	0	0	79	11	46
2014	ST-04	22	36	21	13	5	1	1	60	19	75
2011	ST	31	42	13	8	6	1	0	73	14	192
2011	ST-02	43	39	11	4	2	2	0	83	6	54
2011	ST-03	34	37	11	10	8	0	0	71	18	79
2011	ST-04	19	50	10	12	10	0	0	69	21	42
2008	ST	39	33	9	12	7	0	0	72	19	196
2008	ST-02	41	33	8	8	11	0	0	73	19	64
2008	ST-03	41	34	10	11	4	0	0	76	15	82
2008	ST-04	36	31	8	17	8	0	0	67	25	36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	37	37	18	4	4	0	0	74	9	68
2019	ST-03	60	20	7	7	7	0	0	80	13	15
2019	ST-04	31	44	19	4	2	0	0	75	6	48
2018	ST	32	32	18	3	8	6	0	69	11	65
2018	ST-03	60	13	13	7	7	0	0	73	13	15
2018	ST-04	23	36	21	3	8	10	0	66	11	39
2017	ST	40	31	15	8	6	0	0	71	14	121
2017	ST-02	48	33	10	5	5	0	0	81	10	20
2017	ST-03	41	27	16	16	0	0	0	68	16	36
2017	ST-04	34	32	18	7	8	0	0	67	15	50
2014	ST	37	31	18	6	6	1	1	69	12	172
2014	ST-02	51	19	11	8	11	0	0	70	19	37
2014	ST-03	52	31	11	4	3	0	0	82	7	46
2014	ST-04	27	35	22	7	5	1	1	64	13	75
2011	ST	40	32	13	8	5	3	1	74	13	192
2011	ST-02	50	31	11	4	2	2	0	83	6	54
2011	ST-03	47	27	8	6	8	4	1	77	15	79
2011	ST-04	24	33	17	19	5	2	0	59	24	42
2008	ST	48	27	10	8	4	4	1	78	12	196
2008	ST-02	56	22	3	8	2	9	0	86	10	64
2008	ST-03	48	29	11	6	2	2	1	80	9	82
2008	ST-04	36	28	19	11	6	0	0	64	17	36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	38	40	10	9	3	0	0	78	12	68
2019	ST-03	40	40	0	7	13	0	0	80	20	15
2019	ST-04	38	40	15	8	0	0	0	77	8	48
2018	ST	26	35	20	9	5	3	2	65	15	65
2018	ST-03	53	20	13	13	0	0	0	73	13	15
2018	ST-04	18	44	21	8	5	5	0	65	14	39
2017	ST	39	30	13	10	7	1	0	70	17	121
2017	ST-02	43	38	5	5	10	0	0	81	14	20
2017	ST-03	34	30	18	11	7	0	0	64	18	36
2017	ST-04	40	24	14	11	8	2	0	66	20	50
2014	ST	34	36	8	11	9	1	1	71	21	172
2014	ST-02	43	19	0	14	22	0	3	64	36	37
2014	ST-03	52	21	12	11	5	0	0	73	16	46
2014	ST-04	27	42	10	13	5	1	1	71	19	75
2011	ST	35	39	9	10	5	1	2	75	16	191
2011	ST-02	46	33	7	11	2	0	0	80	13	54
2011	ST-03	38	31	6	13	6	1	4	73	20	78
2011	ST-04	21	52	10	10	7	0	0	74	17	42
2008	ST	38	33	11	10	8	0	0	71	18	196
2008	ST-02	42	34	6	6	11	0	0	77	17	64
2008	ST-03	41	30	13	11	4	0	0	72	15	82
2008	ST-04	28	39	14	8	11	0	0	67	19	36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	63	22	9	1	1	0	3	88	3	68
2019	ST-03	60	20	7	0	0	0	13	92	0	15
2019	ST-04	65	23	8	2	2	0	0	88	4	48
2017	ST	69	17	5	1	2	0	5	91	3	119
2017	ST-02	67	29	5	0	0	0	0	95	0	20
2017	ST-03	73	18	5	0	0	0	5	95	0	36
2017	ST-04	63	17	6	2	4	0	7	86	7	48
2014	ST	75	12	6	1	2	1	3	91	3	172
2014	ST-02	84	5	3	3	3	0	3	92	6	37
2014	ST-03	88	4	2	2	0	0	4	96	2	46
2014	ST-04	67	18	7	0	3	1	4	90	3	75
2011	ST	75	14	5	1	1	0	5	93	1	192
2011	ST-02	85	6	7	0	0	0	2	92	0	54
2011	ST-03	77	11	1	1	1	0	8	96	3	79
2011	ST-04	69	21	7	0	0	0	2	93	0	42
2008	ST	84	4	2	1	3	0	7	94	3	194
2008	ST-02	88	3	2	2	3	0	3	94	5	64
2008	ST-03	83	6	4	0	0	0	7	96	0	81
2008	ST-04	89	3	0	0	3	0	6	97	3	35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	34	30	21	3	7	1	3	67	11	67
2019	ST-03	27	33	20	0	13	0	7	64	14	15
2019	ST-04	36	28	21	4	6	2	2	67	11	47
2017	ST	35	24	16	5	4	5	10	70	11	119
2017	ST-02	45	20	5	5	0	5	20	87	7	19
2017	ST-03	38	29	7	7	5	12	2	78	14	35
2017	ST-04	26	27	22	6	6	4	8	61	14	50
2014	ST	35	21	18	5	7	4	10	65	14	172
2014	ST-02	38	35	3	8	3	3	11	84	13	37
2014	ST-03	45	11	21	0	0	11	13	73	0	46
2014	ST-04	30	22	23	7	9	1	8	57	17	75
2011	ST	40	20	11	6	9	6	7	70	17	193
2011	ST-02	51	20	5	9	5	7	2	78	16	55
2011	ST-03	44	20	9	1	9	6	10	77	12	79
2011	ST-04	29	10	29	10	12	5	7	43	24	42

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	49	22	19	4	4	0	1	72	9	68
2019	ST-03	47	27	7	7	13	0	0	73	20	15
2019	ST-04	50	23	19	4	2	0	2	74	6	48
2018	ST	48	23	13	3	8	5	0	75	11	64
2018	ST-03	67	0	20	7	7	0	0	67	13	15
2018	ST-04	41	31	10	0	10	8	0	78	11	39
2017	ST	45	29	15	6	3	2	0	75	10	120
2017	ST-02	60	15	15	0	10	0	0	75	10	19
2017	ST-03	48	29	14	9	0	0	0	77	9	36
2017	ST-04	38	28	19	8	4	2	0	68	12	50

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	34	41	16	1	7	0	0	75	9	68
2019	ST-03	47	27	13	0	13	0	0	73	13	15
2019	ST-04	31	44	19	2	4	0	0	75	6	48
2018	ST	38	32	20	2	6	2	0	72	8	65
2018	ST-03	67	13	20	0	0	0	0	80	0	15
2018	ST-04	28	38	23	0	8	3	0	68	8	39
2017	ST	45	28	17	6	3	0	0	74	10	120
2017	ST-02	60	25	5	0	10	0	0	85	10	19
2017	ST-03	50	23	14	14	0	0	0	73	14	36
2017	ST-04	40	28	21	6	4	0	0	69	10	50
2014	ST	39	32	15	5	6	1	1	73	12	172
2014	ST-02	59	16	8	8	8	0	0	76	16	37
2014	ST-03	49	30	15	2	0	2	3	83	2	46
2014	ST-04	31	33	19	7	8	0	1	66	15	75

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	31	18	18	7	3	0	56	26	68
2019	ST-03	33	27	13	20	0	7	0	64	21	15
2019	ST-04	21	33	19	15	10	2	0	55	26	48
2018	ST	26	34	18	6	6	9	0	66	14	65
2018	ST-03	47	33	7	7	0	7	0	86	7	15
2018	ST-04	21	31	23	5	8	13	0	59	15	39
2017	ST	25	30	21	7	10	5	2	59	19	121
2017	ST-02	52	29	10	0	5	5	0	85	5	20
2017	ST-03	39	25	7	14	9	7	0	68	24	36
2017	ST-04	18	28	30	4	10	6	3	51	16	50
2014	ST	28	37	17	6	8	3	1	68	14	172
2014	ST-02	49	32	5	8	5	0	0	81	14	37
2014	ST-03	52	25	14	4	0	6	0	81	4	46
2014	ST-04	14	43	23	5	10	3	1	60	16	75
2011	ST	35	30	15	6	10	3	1	68	17	192
2011	ST-02	44	42	7	2	4	2	0	87	6	55
2011	ST-03	44	22	12	5	12	6	0	70	18	78
2011	ST-04	19	36	21	7	17	0	0	55	24	42

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	26	24	25	15	7	3	0	52	23	68
2019	ST-03	40	20	13	20	0	7	0	64	21	15
2019	ST-04	23	27	29	13	6	2	0	51	19	48
2018	ST	28	28	19	11	8	6	0	60	20	64
2018	ST-03	60	20	7	7	0	7	0	86	7	15
2018	ST-04	18	29	21	13	11	8	0	51	26	38
2017	ST	27	22	22	15	12	2	1	50	28	121
2017	ST-02	57	19	14	0	10	0	0	76	10	20
2017	ST-03	41	20	23	7	9	0	0	61	16	36
2017	ST-04	20	16	28	20	10	4	1	38	32	50
2014	ST	21	36	18	15	8	2	1	59	23	172
2014	ST-02	38	35	8	14	5	0	0	73	19	37
2014	ST-03	38	33	14	12	0	2	2	73	12	46
2014	ST-04	10	37	23	18	10	1	1	48	28	75
2011	ST	30	33	14	11	9	2	0	65	21	193
2011	ST-02	40	44	5	5	5	0	0	84	11	55
2011	ST-03	38	16	18	15	9	4	0	57	25	79
2011	ST-04	12	45	17	12	12	2	0	59	24	42
2008	ST	39	32	12	10	6	1	1	72	17	195
2008	ST-02	42	36	11	6	3	0	2	79	10	64
2008	ST-03	44	34	9	7	5	1	0	79	12	82
2008	ST-04	23	26	23	20	9	0	0	49	29	35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	18	28	24	21	9	1	0	46	30	68
2019	ST-03	27	27	20	20	0	7	0	57	21	15
2019	ST-04	17	29	27	19	8	0	0	46	27	48
2018	ST	17	31	23	17	5	8	0	52	23	65
2018	ST-03	27	47	13	7	0	7	0	79	7	15
2018	ST-04	15	21	28	21	5	10	0	40	29	39
2017	ST	19	21	24	20	13	2	1	42	34	121
2017	ST-02	38	38	14	0	10	0	0	76	10	20
2017	ST-03	32	23	14	27	5	0	0	55	32	36
2017	ST-04	14	16	32	22	12	2	1	31	35	50
2014	ST	21	33	16	19	8	1	1	55	28	172
2014	ST-02	38	30	5	19	8	0	0	68	27	37
2014	ST-03	39	30	9	17	0	4	2	73	18	46
2014	ST-04	9	36	23	21	10	0	1	45	31	75
2011	ST	23	36	19	11	7	4	0	61	19	191
2011	ST-02	31	47	7	7	4	4	0	81	11	55
2011	ST-03	25	29	19	13	8	6	0	58	22	79
2011	ST-04	12	37	32	7	10	2	0	50	18	41
2008	ST	25	42	13	11	4	4	1	70	16	194
2008	ST-02	27	39	19	8	2	5	2	70	10	64
2008	ST-03	31	47	10	7	1	4	0	81	9	81
2008	ST-04	11	43	14	17	11	3	0	56	29	35

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	15	25	26	25	7	1	0	40	33	68
2019	ST-03	13	20	20	33	7	7	0	36	43	15
2019	ST-04	15	29	29	19	8	0	0	44	27	48
2018	ST	18	26	25	15	11	5	0	47	27	65
2018	ST-03	27	33	20	13	0	7	0	64	14	15
2018	ST-04	15	23	26	15	15	5	0	41	32	39
2017	ST	19	29	18	13	20	2	1	49	33	121
2017	ST-02	29	38	10	0	19	5	0	70	20	20
2017	ST-03	32	23	11	14	21	0	0	55	34	36
2017	ST-04	14	24	24	16	18	2	1	40	35	50
2014	ST	16	31	19	22	10	1	1	48	33	172
2014	ST-02	27	38	11	19	5	0	0	65	24	37
2014	ST-03	26	36	13	18	4	2	2	64	22	46
2014	ST-04	7	27	26	25	14	0	1	34	39	75
2011	ST	20	32	20	15	10	3	0	53	26	192
2011	ST-02	25	35	18	15	7	0	0	60	22	55
2011	ST-03	24	20	20	16	14	5	0	47	32	79
2011	ST-04	12	41	24	12	7	2	0	55	20	41
2008	ST	21	41	12	17	6	2	1	64	24	195
2008	ST-02	17	39	14	22	5	2	2	58	27	64
2008	ST-03	27	42	9	16	2	4	0	72	19	81
2008	ST-04	14	42	17	14	14	0	0	56	28	36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	28	21	21	9	10	6	6	55	22	68
2019	ST-03	33	20	7	13	7	7	13	67	25	15
2019	ST-04	27	21	25	6	13	6	2	52	20	48

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	22	31	31	12	4	0	0	53	16	68
2019	ST-03	27	33	27	7	7	0	0	60	13	15
2019	ST-04	21	27	33	15	4	0	0	48	19	48
2018	ST	25	38	16	13	6	3	0	65	19	64
2018	ST-03	40	47	7	7	0	0	0	87	7	15
2018	ST-04	21	31	23	13	8	5	0	54	22	39
2017	ST	19	37	22	16	6	0	0	56	21	119
2017	ST-02	43	43	0	10	5	0	0	86	14	20
2017	ST-03	26	30	35	5	5	0	0	56	9	35
2017	ST-04	14	37	22	21	6	0	0	52	27	49
2014	ST	23	39	14	15	6	2	1	64	22	172
2014	ST-02	41	24	14	14	5	0	3	67	19	37
2014	ST-03	41	35	11	12	0	2	0	77	12	46
2014	ST-04	10	45	14	21	9	0	1	56	30	75
2011	ST	33	40	12	9	4	2	0	75	13	193
2011	ST-02	44	45	4	4	4	0	0	89	7	55
2011	ST-03	37	38	10	9	4	3	0	77	13	79
2011	ST-04	19	38	19	14	7	2	0	59	22	42

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	16	36	25	18	4	52	22	67
2019	ST-03	20	20	47	7	7	40	13	15
2019	ST-04	15	40	19	21	4	55	26	47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	30	36	17	12	5	0	0	67	17	66
2019	ST-03	36	36	7	7	14	0	0	71	21	14
2019	ST-04	28	38	17	15	2	0	0	66	17	47
2018	ST	31	39	14	6	5	3	2	74	11	64
2018	ST-03	53	20	13	0	7	7	0	79	7	15
2018	ST-04	23	46	15	10	3	3	0	71	13	39
2017	ST	32	31	20	10	2	4	2	66	12	119
2017	ST-02	52	29	5	5	5	0	5	85	10	20
2017	ST-03	37	28	26	5	2	2	0	67	7	35
2017	ST-04	23	33	25	12	2	3	2	59	15	49
2014	ST	42	34	15	4	1	3	1	79	6	172
2014	ST-02	49	30	14	3	0	5	0	83	3	37
2014	ST-03	54	30	12	5	0	0	0	83	5	46
2014	ST-04	34	38	18	5	1	1	1	75	7	75
2011	ST	39	35	9	6	6	4	1	78	13	193
2011	ST-02	49	40	5	4	2	0	0	89	5	55
2011	ST-03	44	28	5	5	10	6	1	78	16	79
2011	ST-04	24	36	19	12	5	5	0	63	18	42
2008	ST	41	42	7	4	1	3	3	88	5	195
2008	ST-02	43	43	8	2	0	3	2	90	2	63
2008	ST-03	46	39	4	4	0	4	4	92	4	82
2008	ST-04	33	42	17	6	0	0	3	77	6	36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	28	29	28	10	4	0	57	15	68
2019	ST-03	40	13	27	13	7	0	53	20	15
2019	ST-04	25	33	27	10	4	0	58	15	48
2018	ST	27	45	16	3	6	3	74	10	64
2018	ST-03	47	40	7	0	7	0	87	7	15
2018	ST-04	23	38	23	5	5	5	65	11	39

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	24	29	7	16	0	0	47	24	68
2019	ST-03	27	20	20	0	33	0	0	47	33	15
2019	ST-04	21	25	31	10	13	0	0	46	23	48
2018	ST	19	35	21	8	10	6	2	59	19	63
2018	ST-03	33	27	20	7	0	13	0	69	8	15
2018	ST-04	16	37	21	11	11	5	0	56	22	38
2017	ST	22	26	24	11	8	7	3	53	21	119
2017	ST-02	38	19	10	10	19	0	5	60	30	20
2017	ST-03	35	16	21	7	7	14	0	59	16	35
2017	ST-04	16	29	29	12	4	5	4	50	18	49
2014	ST	26	31	15	12	10	5	1	61	23	172
2014	ST-02	38	27	5	14	11	5	0	69	26	37
2014	ST-03	32	26	11	12	5	15	0	68	20	46
2014	ST-04	22	32	22	14	8	0	1	55	23	75
2011	ST	25	30	12	13	11	8	1	61	26	192
2011	ST-02	27	35	13	5	7	11	2	71	15	55
2011	ST-03	32	23	8	15	16	6	0	58	34	79
2011	ST-04	17	33	21	14	10	5	0	53	25	42

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	21	24	26	13	12	0	4	46	26	68
2019	ST-03	13	33	7	13	27	0	7	50	43	15
2019	ST-04	23	21	29	15	8	0	4	46	24	48
2018	ST	19	33	22	9	9	6	2	56	20	64
2018	ST-03	27	40	20	7	0	7	0	71	7	15
2018	ST-04	13	31	26	10	13	8	0	47	25	39
2017	ST	22	33	22	11	9	4	0	57	21	121
2017	ST-02	38	14	24	10	14	0	0	52	24	20
2017	ST-03	27	23	11	18	5	16	0	59	27	36
2017	ST-04	20	38	20	11	10	0	0	59	21	50
2014	ST	20	34	20	13	10	3	1	56	23	172
2014	ST-02	30	16	16	11	22	5	0	49	34	37
2014	ST-03	39	22	18	12	6	4	0	63	18	46
2014	ST-04	9	45	22	15	7	1	1	55	22	75
2011	ST	29	33	12	13	10	2	1	63	24	193
2011	ST-02	36	36	13	5	5	4	0	75	11	55
2011	ST-03	32	28	9	15	15	1	0	60	31	79
2011	ST-04	19	40	14	14	10	0	2	61	24	42
2008	ST	31	36	14	11	5	2	2	68	17	196
2008	ST-02	36	31	14	9	8	2	0	68	17	64
2008	ST-03	32	37	15	9	4	1	4	72	13	82
2008	ST-04	22	36	19	19	3	0	0	58	22	36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	18	18	21	18	21	0	4	38	41	67
2019	ST-03	7	13	27	13	33	0	7	21	50	15
2019	ST-04	23	19	21	19	15	0	2	43	35	47
2018	ST	11	24	16	14	21	5	10	41	41	63
2018	ST-03	20	13	13	20	7	7	20	45	36	15
2018	ST-04	10	26	18	13	23	5	5	40	40	39
2017	ST	11	22	17	14	20	5	11	39	41	121
2017	ST-02	19	14	5	14	33	0	14	39	55	20
2017	ST-03	14	11	11	14	34	7	9	30	57	36
2017	ST-04	10	24	22	15	12	4	12	41	33	50
2014	ST	10	20	15	17	30	4	6	32	52	172
2014	ST-02	8	14	14	5	43	5	11	26	58	37
2014	ST-03	20	19	9	19	23	4	7	43	47	46
2014	ST-04	7	22	17	20	28	3	3	31	51	75
2011	ST	7	14	19	20	32	2	7	23	56	193
2011	ST-02	2	20	16	15	36	2	9	24	57	55
2011	ST-03	14	8	11	20	34	3	10	25	62	79
2011	ST-04	5	19	24	21	31	0	0	24	52	42
2008	ST	9	26	15	18	22	3	7	39	44	196
2008	ST-02	11	28	6	17	30	6	2	42	51	64
2008	ST-03	12	22	16	18	18	2	11	39	42	82
2008	ST-04	0	33	31	19	17	0	0	33	36	36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	60	16	12	1	1	9	84	3	68
2019	ST-03	47	33	7	0	0	13	92	0	15
2019	ST-04	63	13	15	2	2	6	80	4	48

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	50	13	3	1	12	1	19	80	17	68
2019	ST-03	40	13	7	0	20	0	20	67	25	15
2019	ST-04	54	15	2	2	10	2	15	83	15	48

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	43	25	13	4	9	4	72	14	67
2019	ST-03	33	27	13	7	20	0	60	27	15
2019	ST-04	47	26	13	4	6	4	76	11	47

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	39	28	13	1	10	1	6	73	13	67
2019	ST-03	27	33	13	7	20	0	0	60	27	15
2019	ST-04	43	28	15	0	9	2	4	75	9	47

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	34	27	15	3	10	4	6	68	15	67
2019	ST-03	20	33	20	7	20	0	0	53	27	15
2019	ST-04	40	28	13	2	6	6	4	76	10	47

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	54	24	12	3	1	6	83	5	68
2019	ST-03	53	13	27	7	0	0	67	7	15
2019	ST-04	54	29	8	2	2	4	87	4	48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	63	12	10	1	3	4	6	83	5	67
2019	ST-03	79	7	7	0	7	0	0	86	7	14
2019	ST-04	58	13	13	2	2	6	6	81	5	48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	61	13	12	1	1	1	9	83	3	67
2019	ST-03	80	0	13	7	0	0	0	80	7	15
2019	ST-04	53	19	13	0	2	2	11	83	2	47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	19	38	21	15	3	4	0	60	18	68
2019	ST-03	20	40	7	27	0	7	0	64	29	15
2019	ST-04	17	42	21	13	4	4	0	61	17	48
2018	ST	19	37	23	11	6	3	0	58	18	62
2018	ST-03	43	36	14	7	0	0	0	79	7	14
2018	ST-04	13	33	31	10	8	5	0	49	19	39
2017	ST	20	32	26	13	6	3	1	54	19	121
2017	ST-02	38	43	0	14	5	0	0	81	19	20
2017	ST-03	27	23	30	11	0	7	2	55	13	36
2017	ST-04	18	33	28	14	4	2	0	53	19	50

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	26	38	22	9	4	0	0	65	13	68
2019	ST-03	27	47	7	13	7	0	0	73	20	15
2019	ST-04	27	38	25	8	2	0	0	65	10	48
2018	ST	34	41	13	3	3	5	2	80	7	64
2018	ST-03	53	40	7	0	0	0	0	93	0	15
2018	ST-04	26	39	18	3	3	8	3	74	6	38
2017	ST	30	41	18	7	2	2	0	73	9	121
2017	ST-02	52	24	14	5	5	0	0	76	10	20
2017	ST-03	29	43	11	7	0	9	0	80	8	36
2017	ST-04	28	39	22	8	2	0	0	68	10	50
2014	ST	34	41	13	6	2	3	1	78	8	171
2014	ST-02	50	25	11	3	3	8	0	82	6	36
2014	ST-03	50	34	10	7	0	0	0	83	7	46
2014	ST-04	26	48	15	5	1	3	1	78	7	75
2011	ST	35	38	15	4	6	3	0	75	10	192
2011	ST-02	47	44	5	0	2	2	0	93	2	55
2011	ST-03	38	29	19	3	8	4	0	70	11	79
2011	ST-04	20	39	24	10	5	2	0	60	15	41

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	32	31	25	7	4	0	0	63	12	68
2019	ST-03	33	33	20	7	7	0	0	67	13	15
2019	ST-04	29	31	27	8	4	0	0	60	13	48
2018	ST	37	29	20	6	3	5	0	69	10	65
2018	ST-03	53	20	20	7	0	0	0	73	7	15
2018	ST-04	31	31	23	5	3	8	0	67	8	39
2017	ST	30	40	16	7	1	2	3	74	9	120
2017	ST-02	48	33	14	0	0	0	5	85	0	20
2017	ST-03	38	33	19	5	0	5	0	75	5	35
2017	ST-04	22	44	14	12	2	0	5	70	15	50
2014	ST	33	34	20	6	1	4	2	71	8	172
2014	ST-02	49	19	16	3	0	8	5	78	3	37
2014	ST-03	43	35	17	2	0	4	0	81	2	46
2014	ST-04	25	38	24	8	0	3	1	66	9	75

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	44	32	15	4	4	0	0	76	9	68
2019	ST-03	47	27	13	7	7	0	0	73	13	15
2019	ST-04	44	31	17	4	4	0	0	75	8	48
2018	ST	45	31	15	5	3	2	0	77	8	65
2018	ST-03	67	13	20	0	0	0	0	80	0	15
2018	ST-04	41	33	15	3	5	3	0	76	8	39
2017	ST	42	36	13	7	0	1	0	79	7	121
2017	ST-02	52	29	14	5	0	0	0	81	5	20
2017	ST-03	52	32	9	7	0	0	0	84	7	36
2017	ST-04	38	37	14	8	0	2	0	77	8	50
2014	ST	46	35	11	5	3	0	1	81	8	172
2014	ST-02	54	30	5	8	3	0	0	84	11	37
2014	ST-03	69	22	7	3	0	0	0	90	3	46
2014	ST-04	37	40	15	3	4	0	1	78	7	75
2011	ST	47	39	6	4	4	0	0	86	8	192
2011	ST-02	65	27	2	2	4	0	0	93	5	55
2011	ST-03	48	37	6	5	4	0	0	85	9	79
2011	ST-04	27	54	10	2	7	0	0	80	10	41
2008	ST	52	36	4	6	2	0	0	88	8	195
2008	ST-02	55	31	6	8	0	0	0	86	8	64
2008	ST-03	54	40	0	1	5	0	0	94	6	81
2008	ST-04	42	42	8	8	0	0	0	83	8	36

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	39	24	24	7	6	0	0	63	13	67
2019	ST-03	40	33	13	7	7	0	0	73	13	15
2019	ST-04	38	21	28	6	6	0	0	60	13	47
2018	ST	43	26	17	5	6	3	0	71	11	65
2018	ST-03	67	20	7	0	7	0	0	87	7	15
2018	ST-04	36	26	23	5	5	5	0	65	11	39
2017	ST	32	30	19	15	4	0	0	62	19	121
2017	ST-02	62	19	5	5	10	0	0	81	14	20
2017	ST-03	50	20	9	21	0	0	0	70	21	36
2017	ST-04	20	40	23	10	6	0	0	61	16	50
2014	ST	36	39	11	8	5	1	1	77	13	172
2014	ST-02	41	38	5	11	3	3	0	81	14	37
2014	ST-03	55	32	12	2	0	0	0	86	2	46
2014	ST-04	28	44	10	10	7	0	1	73	17	75
2011	ST	35	36	16	7	6	1	1	71	13	193
2011	ST-02	47	36	11	0	5	0	0	84	5	55
2011	ST-03	39	30	13	8	8	1	1	71	16	79
2011	ST-04	19	36	26	12	7	0	0	55	19	42

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	34	25	28	6	7	0	0	59	13	68
2019	ST-03	40	33	13	7	7	0	0	73	13	15
2019	ST-04	33	21	31	6	8	0	0	54	15	48
2018	ST	38	34	17	6	3	2	0	73	9	65
2018	ST-03	60	27	7	7	0	0	0	87	7	15
2018	ST-04	31	36	21	5	5	3	0	68	11	39
2017	ST	35	29	20	13	3	0	0	64	16	121
2017	ST-02	52	24	10	5	10	0	0	76	14	20
2017	ST-03	48	25	9	18	0	0	0	73	18	36
2017	ST-04	26	35	26	8	4	0	0	62	12	50
2014	ST	36	39	13	6	5	0	1	76	11	172
2014	ST-02	43	35	3	16	3	0	0	78	19	37
2014	ST-03	50	41	8	2	0	0	0	90	2	46
2014	ST-04	29	37	21	4	7	0	1	67	11	75
2011	ST	34	38	15	7	7	0	0	72	13	193
2011	ST-02	49	36	7	2	5	0	0	85	7	55
2011	ST-03	38	32	15	6	9	0	0	70	15	79
2011	ST-04	17	38	26	12	7	0	0	55	19	42
2008	ST	42	38	11	7	2	0	0	80	9	196
2008	ST-02	41	44	8	6	2	0	0	84	8	64
2008	ST-03	51	33	9	5	2	0	0	84	7	82
2008	ST-04	31	42	17	8	3	0	0	72	11	36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	32	28	18	7	15	0	0	60	22	68
2019	ST-03	33	33	7	20	7	0	0	67	27	15
2019	ST-04	31	27	23	4	15	0	0	58	19	48
2018	ST	31	31	20	11	3	3	0	65	15	64
2018	ST-03	57	29	7	7	0	0	0	86	7	14
2018	ST-04	23	26	28	15	3	5	0	51	19	39
2017	ST	26	31	15	17	5	4	2	61	24	120
2017	ST-02	33	14	24	0	14	5	10	55	17	20
2017	ST-03	48	23	11	11	2	5	0	74	14	36
2017	ST-04	16	42	12	23	4	0	2	60	27	49
2014	ST	38	33	14	4	7	3	1	74	12	171
2014	ST-02	36	25	14	11	8	6	0	65	21	36
2014	ST-03	49	31	13	4	0	4	0	83	4	46
2014	ST-04	35	37	15	3	10	0	1	73	13	75
2011	ST	34	29	17	9	9	3	0	64	19	193
2011	ST-02	44	22	13	9	9	4	0	68	19	55
2011	ST-03	43	22	11	6	14	4	0	67	21	79
2011	ST-04	14	43	26	12	5	0	0	57	17	42
2008	ST	43	24	10	9	7	5	2	72	17	196
2008	ST-02	48	25	6	5	6	8	2	81	12	64
2008	ST-03	46	26	12	5	6	4	1	76	12	82
2008	ST-04	31	25	11	17	11	3	3	59	29	36

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	ST	19	47	34	68
2019	ST-03	33	27	40	15
2019	ST-04	15	52	33	48
2018	ST	19	44	37	63
2018	ST-03	13	40	47	15
2018	ST-04	16	45	39	38
2017	ST	18	52	30	121
2017	ST-02	24	52	24	20
2017	ST-03	16	52	32	36
2017	ST-04	18	49	32	50
2014	ST	19	53	28	170
2014	ST-02	14	46	41	37
2014	ST-03	20	56	25	46
2014	ST-04	18	56	26	73
2011	ST	19	51	31	193
2011	ST-02	20	55	25	55
2011	ST-03	19	53	28	79
2011	ST-04	17	43	40	42

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	ST	23	38	8	0	23	8	13
2018	ST	50	25	8	0	0	17	12
2017	ST	53	18	9	0	3	18	21
2014	ST	61	18	12	6	9999	3	32
2014	ST-03	59	10	20	0	9999	10	10
2014	ST-04	64	24	5	8	9999	0	13
2011	ST	50	17	31	0	9999	3	36
2011	ST-02	36	27	27	0	9999	9	11
2011	ST-03	47	13	40	0	9999	0	15

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	16	44	21	12	7	60	19	68
2019	ST-03	13	40	27	7	13	53	20	15
2019	ST-04	17	42	21	15	6	58	21	48

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	35	32	24	4	4	71	5	68
2019	ST-03	33	27	33	0	7	64	0	15
2019	ST-04	33	35	21	6	4	72	7	48

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	17	83	66
2019	ST-04	17	83	46
2018	ST	13	87	63
2018	ST-04	14	86	37

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	45	55	11

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	11

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	14	86	66
2019	ST-04	11	89	46

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	22	28	21	6	6	13	4	61	14	68
2019	ST-03	20	27	33	0	7	13	0	54	8	15
2019	ST-04	25	29	15	8	6	15	2	65	18	48
2018	ST	23	31	25	6	3	9	3	61	11	65
2018	ST-03	40	33	13	7	0	7	0	79	7	15
2018	ST-04	23	23	31	5	5	10	3	53	12	39
2017	ST	27	28	15	9	9	7	5	63	20	120
2017	ST-02	43	24	5	5	14	5	5	74	21	20
2017	ST-03	29	36	2	11	2	16	2	81	17	36
2017	ST-04	27	21	27	6	8	5	6	53	16	49
2014	ST	21	32	21	8	5	11	2	61	15	172
2014	ST-02	24	27	19	8	3	19	0	63	13	37
2014	ST-03	31	23	17	12	0	16	2	65	15	46
2014	ST-04	16	38	25	7	7	5	3	58	15	75

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	32	37	15	4	6	4	1	73	11	68
2019	ST-03	33	53	7	0	7	0	0	87	7	15
2019	ST-04	31	31	19	6	6	6	0	67	13	48
2018	ST	39	34	14	3	5	5	0	77	8	64
2018	ST-03	60	27	7	7	0	0	0	87	7	15
2018	ST-04	34	29	21	3	8	5	0	67	11	38
2017	ST	41	30	15	6	6	1	0	72	12	120
2017	ST-02	52	24	14	0	10	0	0	76	10	20
2017	ST-03	45	39	5	5	2	5	0	88	7	36
2017	ST-04	37	30	19	8	6	0	0	67	14	49
2014	ST	28	40	18	6	3	4	1	71	9	172
2014	ST-02	27	41	19	5	3	5	0	71	9	37
2014	ST-03	41	35	15	4	0	6	0	80	4	46
2014	ST-04	22	42	22	7	3	3	1	68	10	75
2011	ST	40	38	11	2	6	2	0	80	9	192
2011	ST-02	55	33	5	0	5	2	0	89	6	55
2011	ST-03	42	29	14	4	8	4	0	74	12	79
2011	ST-04	24	51	15	2	7	0	0	76	10	41

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	12	88	66
2019	ST-04	11	89	46

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	31	21	3	4	12	6	66	9	68
2019	ST-03	40	20	13	7	7	13	0	69	15	15
2019	ST-04	21	35	23	2	4	10	4	66	7	48
2018	ST	30	32	16	2	2	16	3	76	4	63
2018	ST-03	40	40	7	0	0	13	0	92	0	15
2018	ST-04	29	26	21	0	3	18	3	70	3	38
2017	ST	17	30	27	4	2	15	6	59	7	121
2017	ST-02	33	19	19	5	0	14	10	69	6	20
2017	ST-03	25	23	34	0	0	14	5	58	0	36
2017	ST-04	14	32	26	4	4	13	6	58	10	50
2014	ST	20	31	26	3	3	11	5	61	7	171
2014	ST-02	24	24	30	5	0	8	8	58	6	37
2014	ST-03	26	31	16	0	0	20	8	78	0	46
2014	ST-04	17	30	32	3	4	10	4	54	8	74

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	34	33	18	3	3	7	1	74	7	67
2019	ST-03	47	27	7	7	7	7	0	79	14	15
2019	ST-04	30	36	23	2	2	6	0	70	5	47
2018	ST	38	37	11	0	3	11	0	84	4	63
2018	ST-03	53	40	0	0	0	7	0	100	0	15
2018	ST-04	34	29	18	0	5	13	0	73	6	38
2017	ST	34	29	21	5	2	7	2	69	8	121
2017	ST-02	57	10	19	5	0	10	0	74	5	20
2017	ST-03	36	32	23	5	0	5	0	71	5	36
2017	ST-04	26	29	24	4	4	8	4	63	9	50
2014	ST	30	40	20	3	3	3	1	73	6	171
2014	ST-02	28	36	31	0	6	0	0	64	6	36
2014	ST-03	44	26	17	0	0	12	2	80	0	46
2014	ST-04	27	45	20	5	1	0	1	73	7	75
2011	ST	45	32	14	3	4	3	0	79	7	192
2011	ST-02	64	24	5	4	2	2	0	89	6	55
2011	ST-03	44	27	13	4	8	5	0	75	12	79
2011	ST-04	34	39	22	2	2	0	0	73	5	41

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	31	18	22	10	18	0	1	49	28	68
2019	ST-03	27	13	27	7	20	0	7	43	29	15
2019	ST-04	29	21	23	13	15	0	0	50	27	48
2018	ST	25	17	29	13	14	2	0	44	27	63
2018	ST-03	40	7	20	13	20	0	0	47	33	15
2018	ST-04	24	18	32	11	13	3	0	43	24	38
2017	ST	24	21	27	11	16	0	0	46	27	120
2017	ST-02	38	14	19	14	14	0	0	52	29	20
2017	ST-03	32	32	23	5	9	0	0	64	14	36
2017	ST-04	23	20	33	12	12	0	0	42	25	49

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	31	28	26	10	4	0	0	59	15	68
2019	ST-03	47	27	13	7	7	0	0	73	13	15
2019	ST-04	25	27	31	13	4	0	0	52	17	48
2018	ST	33	19	28	14	5	0	2	52	19	64
2018	ST-03	47	27	20	7	0	0	0	73	7	15
2018	ST-04	26	16	37	16	3	0	3	43	19	38
2017	ST	28	25	26	13	6	1	2	54	20	120
2017	ST-02	38	29	29	5	0	0	0	67	5	20
2017	ST-03	48	9	30	9	0	2	2	59	10	36
2017	ST-04	20	31	23	14	10	0	2	52	25	49

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	43	31	19	6	1	0	0	74	7	68
2019	ST-03	53	33	7	7	0	0	0	87	7	15
2019	ST-04	38	29	25	6	2	0	0	67	8	48
2018	ST	38	25	27	8	2	0	2	63	10	64
2018	ST-03	53	20	27	0	0	0	0	73	0	15
2018	ST-04	32	24	32	11	0	0	3	57	11	38
2017	ST	33	26	17	11	8	1	4	62	19	121
2017	ST-02	57	14	14	5	5	0	5	75	10	20
2017	ST-03	48	18	11	16	0	0	7	71	17	36
2017	ST-04	25	34	18	6	10	2	4	63	17	50

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	31	16	15	15	0	0	54	29	68
2019	ST-03	33	33	20	7	7	0	0	67	13	15
2019	ST-04	19	33	17	17	15	0	0	52	31	48
2018	ST	23	23	25	9	17	0	2	48	27	64
2018	ST-03	40	20	27	7	7	0	0	60	13	15
2018	ST-04	24	13	29	13	18	0	3	38	32	38
2017	ST	26	24	18	13	16	1	3	51	30	121
2017	ST-02	38	19	14	10	5	5	10	67	17	20
2017	ST-03	36	20	25	9	5	2	2	60	14	36
2017	ST-04	19	26	16	16	20	0	2	46	37	50

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	66	12	6	1	1	0	13	90	3	68
2019	ST-03	53	20	0	7	0	0	20	92	8	15
2019	ST-04	67	10	8	0	2	0	13	88	2	48
2018	ST	59	22	5	2	2	0	11	91	4	64
2018	ST-03	60	27	7	0	0	0	7	93	0	15
2018	ST-04	58	21	5	3	0	0	13	91	3	38
2017	ST	51	19	10	4	1	2	13	84	5	119
2017	ST-02	62	14	5	0	0	0	19	94	0	20
2017	ST-03	55	16	7	0	2	0	20	89	3	36
2017	ST-04	49	23	11	4	0	4	8	83	5	48

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	44	35	10	6	4	0	0	79	10	68
2019	ST-03	40	40	7	13	0	0	0	80	13	15
2019	ST-04	42	35	13	4	6	0	0	77	10	48
2018	ST	39	30	19	3	5	2	3	72	8	64
2018	ST-03	53	13	33	0	0	0	0	67	0	15
2018	ST-04	37	34	13	5	5	0	5	75	11	38
2017	ST	42	32	15	5	2	1	3	77	7	120
2017	ST-02	52	29	10	10	0	0	0	81	10	20
2017	ST-03	45	32	14	0	2	5	2	83	2	36
2017	ST-04	38	35	12	8	2	0	4	76	11	49

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	38	29	19	7	3	3	0	70	11	68
2019	ST-03	27	47	13	7	7	0	0	73	13	15
2019	ST-04	42	25	19	8	2	4	0	70	11	48
2018	ST	39	27	20	6	5	3	0	68	11	64
2018	ST-03	53	33	13	0	0	0	0	87	0	15
2018	ST-04	32	26	24	8	5	5	0	61	14	38
2017	ST	36	29	23	4	5	0	3	67	9	121
2017	ST-02	48	29	14	5	5	0	0	76	10	20
2017	ST-03	50	30	18	2	0	0	0	80	2	36
2017	ST-04	30	29	22	6	6	0	6	63	13	50

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	29	37	18	12	4	0	0	66	16	68
2019	ST-03	27	40	13	20	0	0	0	67	20	15
2019	ST-04	31	35	21	8	4	0	0	67	13	48
2018	ST	33	32	21	5	8	2	0	66	13	63
2018	ST-03	47	20	33	0	0	0	0	67	0	15
2018	ST-04	26	37	21	5	8	3	0	65	14	38
2017	ST	32	28	21	11	6	0	2	62	17	120
2017	ST-02	43	24	29	0	5	0	0	67	5	20
2017	ST-03	41	32	9	14	5	0	0	73	18	36
2017	ST-04	26	31	25	8	6	0	4	59	15	49

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	29	41	21	6	3	0	71	9	68
2019	ST-03	27	47	13	13	0	0	73	13	15
2019	ST-04	31	42	21	4	2	0	73	6	48
2018	ST	34	36	17	8	5	0	70	13	64
2018	ST-03	53	27	7	13	0	0	80	13	15
2018	ST-04	24	42	26	3	5	0	66	8	38
2017	ST	31	32	17	12	5	3	65	17	121
2017	ST-02	48	24	19	5	5	0	71	10	20
2017	ST-03	45	23	14	16	2	0	68	18	36
2017	ST-04	22	38	17	10	6	6	65	17	50

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	40	27	15	10	6	1	68	17	67
2019	ST-03	33	27	20	0	20	0	60	20	15
2019	ST-04	40	28	15	13	2	2	70	15	47

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	37	34	21	4	3	0	0	72	7	67
2019	ST-03	40	27	27	7	0	0	0	67	7	15
2019	ST-04	36	38	17	4	4	0	0	74	9	47
2018	ST	36	31	20	8	3	2	0	68	11	64
2018	ST-03	47	27	20	7	0	0	0	73	7	15
2018	ST-04	32	34	21	8	3	3	0	68	11	38
2017	ST	41	25	13	10	6	1	5	69	17	120
2017	ST-02	57	33	5	0	5	0	0	90	5	20
2017	ST-03	43	30	9	9	2	5	2	78	12	36
2017	ST-04	34	23	14	14	6	0	8	62	22	49

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	42	34	15	4	4	0	76	9	67
2019	ST-03	40	33	20	7	0	0	73	7	15
2019	ST-04	43	34	13	4	6	0	77	11	47
2018	ST	39	27	20	9	3	2	67	13	64
2018	ST-03	53	13	20	7	7	0	67	13	15
2018	ST-04	34	29	24	8	3	3	65	11	38
2017	ST	45	26	20	6	2	1	72	8	119
2017	ST-02	52	29	10	5	5	0	81	10	20
2017	ST-03	57	20	20	2	0	0	77	2	36
2017	ST-04	39	25	23	8	2	2	66	11	48

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	60	16	9	4	1	0	9	84	6	68
2019	ST-03	80	7	7	7	0	0	0	87	7	15
2019	ST-04	54	19	10	4	2	0	10	81	7	48
2018	ST	47	24	10	0	5	6	8	83	6	62
2018	ST-03	47	20	7	0	7	7	13	83	8	15
2018	ST-04	49	27	11	0	3	5	5	85	3	37

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	62	15	15	6	1	0	1	78	7	68
2019	ST-03	67	13	7	7	7	0	0	80	13	15
2019	ST-04	63	15	17	6	0	0	0	77	6	48
2018	ST	66	16	6	3	2	5	2	88	5	62
2018	ST-03	73	13	7	0	0	7	0	93	0	15
2018	ST-04	67	17	6	3	3	3	3	88	6	36
2017	ST	69	17	8	2	3	1	1	87	5	120
2017	ST-02	67	19	5	0	5	5	0	90	5	20
2017	ST-03	86	5	5	5	0	0	0	91	5	36
2017	ST-04	61	21	12	0	4	0	2	83	4	49

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	50	21	21	6	1	0	1	72	7	68
2019	ST-03	60	20	13	0	7	0	0	80	7	15
2019	ST-04	50	19	23	8	0	0	0	69	8	48
2018	ST	49	33	10	3	3	2	0	84	6	63
2018	ST-03	71	21	0	0	0	7	0	100	0	14
2018	ST-04	39	39	13	3	5	0	0	79	8	38
2017	ST	49	24	16	4	5	0	2	75	9	120
2017	ST-02	52	38	0	5	5	0	0	90	10	20
2017	ST-03	57	27	14	0	0	0	2	86	0	36
2017	ST-04	44	23	19	4	8	0	2	68	13	49

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	58	19	12	3	6	0	1	79	9	67
2019	ST-03	67	13	7	0	13	0	0	80	13	15
2019	ST-04	57	23	15	4	0	0	0	81	4	47
2018	ST	59	19	13	5	2	2	2	80	7	63
2018	ST-03	64	14	7	7	0	7	0	85	8	14
2018	ST-04	58	21	11	5	3	0	3	81	8	38
2017	ST	52	27	8	6	5	0	2	80	11	120
2017	ST-02	81	10	0	0	10	0	0	90	10	20
2017	ST-03	52	27	11	7	0	0	2	81	7	36
2017	ST-04	45	34	8	4	6	0	2	81	11	49

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	69	10	3	1	0	0	16	95	2	67
2019	ST-03	67	7	7	0	0	0	20	92	0	15
2019	ST-04	70	13	2	2	0	0	13	95	2	47
2018	ST	58	5	3	3	2	2	27	89	7	62
2018	ST-03	43	0	7	0	0	7	43	86	0	14
2018	ST-04	62	8	3	3	3	0	22	90	7	37
2017	ST	56	13	4	1	2	0	23	90	4	119
2017	ST-02	43	0	0	0	0	0	57	100	0	20
2017	ST-03	57	7	0	0	0	0	36	100	0	36
2017	ST-04	56	19	4	2	4	0	15	88	7	48

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	65	16	10	4	0	1	3	85	5	68
2019	ST-03	60	27	7	7	0	0	0	87	7	15
2019	ST-04	67	15	13	2	0	2	2	85	2	48
2018	ST	68	15	6	0	5	2	5	88	5	62
2018	ST-03	93	0	0	0	0	7	0	100	0	14
2018	ST-04	58	18	8	0	8	0	8	83	9	38
2017	ST	60	23	9	3	1	0	4	86	4	118
2017	ST-02	71	19	0	0	5	0	5	95	5	20
2017	ST-03	70	23	2	0	0	0	5	98	0	36
2017	ST-04	51	26	15	4	0	0	4	80	4	47

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	69	12	7	3	4	0	4	85	8	68
2019	ST-03	60	13	7	7	13	0	0	73	20	15
2019	ST-04	73	13	8	2	0	0	4	89	2	48
2018	ST	78	11	2	2	3	0	5	93	5	63
2018	ST-03	86	7	0	0	7	0	0	93	7	14
2018	ST-04	76	11	3	3	3	0	5	92	6	38
2017	ST	65	16	5	5	3	1	6	87	8	119
2017	ST-02	62	14	0	10	5	0	10	84	16	20
2017	ST-03	66	14	5	7	0	2	7	87	7	36
2017	ST-04	63	17	5	4	4	0	6	85	9	48

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	58	24	13	3	0	0	1	83	3	67
2019	ST-03	50	43	7	0	0	0	0	93	0	14
2019	ST-04	60	19	17	4	0	0	0	79	4	48
2018	ST	61	23	10	0	2	2	3	88	2	62
2018	ST-03	50	29	14	0	0	7	0	85	0	14
2018	ST-04	62	19	11	0	3	0	5	86	3	37
2017	ST	59	22	12	4	1	0	3	83	4	118
2017	ST-02	67	14	10	5	5	0	0	81	10	20
2017	ST-03	61	30	9	0	0	0	0	91	0	35
2017	ST-04	62	15	15	4	0	0	4	80	4	48

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	24	34	29	9	3	1	58	12	68
2019	ST-03	20	33	27	13	7	0	53	20	15
2019	ST-04	23	31	33	8	2	2	55	11	48
2018	ST	26	38	23	9	3	0	65	12	65
2018	ST-03	40	33	13	13	0	0	73	13	15
2018	ST-04	21	38	28	10	3	0	59	13	39
2017	ST	27	29	26	14	4	0	56	18	121
2017	ST-02	43	24	19	10	5	0	67	14	20
2017	ST-03	29	30	34	7	0	0	59	7	36
2017	ST-04	22	29	26	16	6	0	52	22	50

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	4	15	34	25	19	1	0	45	20	67
2019	ST-03	7	20	27	27	20	0	0	47	27	15
2019	ST-04	4	15	36	23	19	2	0	43	20	47
2018	ST	11	11	27	30	20	2	0	51	22	64
2018	ST-03	7	20	0	47	27	0	0	73	27	15
2018	ST-04	10	10	36	21	21	3	0	42	21	39
2017	ST	10	15	29	24	21	1	2	46	25	120
2017	ST-02	10	19	19	19	29	5	0	50	30	20
2017	ST-03	0	14	36	20	30	0	0	50	14	36
2017	ST-04	16	12	27	28	14	0	2	43	29	49

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	21	38	22	9	9	1	0	60	18	68
2019	ST-03	13	47	20	0	20	0	0	60	20	15
2019	ST-04	25	33	21	13	6	2	0	60	19	48
2018	ST	22	39	23	2	6	8	0	66	8	64
2018	ST-03	36	43	7	0	7	7	0	85	8	14
2018	ST-04	21	33	28	3	8	8	0	58	11	39
2017	ST	23	37	19	8	6	5	1	64	15	121
2017	ST-02	24	52	19	0	0	5	0	80	0	20
2017	ST-03	32	34	9	7	9	9	0	72	18	36
2017	ST-04	20	34	23	8	8	4	2	58	17	50

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	21	40	18	9	12	1	61	21	68
2019	ST-03	20	53	0	7	20	0	73	27	15
2019	ST-04	21	38	21	8	10	2	60	19	48
2018	ST	28	38	17	8	5	5	69	13	64
2018	ST-03	43	36	14	0	7	0	79	7	14
2018	ST-04	21	38	18	10	5	8	64	17	39
2017	ST	26	37	17	10	7	3	65	18	120
2017	ST-02	29	48	0	5	10	10	84	16	20
2017	ST-03	38	33	10	5	12	2	73	17	35
2017	ST-04	22	34	25	12	4	2	58	16	50

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	15	85	68
2019	ST-03	13	87	15
2019	ST-04	17	83	48
2017	ST	9	91	120
2014	ST	16	84	170
2014	ST-03	15	85	46
2014	ST-04	20	80	75

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	80	20	10
2017	ST	50	50	10
2014	ST	65	35	25
2014	ST-04	66	34	14

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	33	21	19	9	15	1	1	34	66	67
2019	ST-03	27	20	20	20	7	0	7	29	71	15
2019	ST-04	36	21	19	6	15	2	0	37	63	47
2018	ST	28	32	20	9	8	2	2	29	71	65
2018	ST-03	47	33	0	13	7	0	0	47	53	15
2018	ST-04	18	31	26	10	10	3	3	19	81	39
2017	ST	37	20	14	12	15	2	0	38	62	120
2017	ST-02	48	14	19	14	0	5	0	50	50	20
2017	ST-03	52	25	9	5	5	5	0	55	45	36
2017	ST-04	32	23	19	12	14	0	0	32	68	49

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	63	37	43
2019	ST-03	70	30	10
2019	ST-04	62	38	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	ST	48	52	42
2019	ST-03	70	30	10
2019	ST-04	34	66	29
2018	ST	45	55	44
2018	ST-04	53	47	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	7	29	17	17	22	2	5	39	42	41
2019	ST-03	10	30	20	20	20	0	0	40	40	10
2019	ST-04	7	29	14	18	25	4	4	38	46	28
2018	ST	18	22	16	13	24	2	4	43	40	45
2018	ST-04	17	17	17	17	27	3	3	36	46	30
2017	ST	8	19	22	13	28	3	7	30	45	67
2017	ST-03	16	32	5	16	21	0	10	53	41	14
2017	ST-04	9	18	27	9	24	3	9	31	38	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	5	20	15	17	29	2	12	29	54	41
2019	ST-03	10	10	20	10	40	0	10	22	56	10
2019	ST-04	4	25	14	18	25	4	11	33	50	28
2018	ST	9	22	20	18	22	7	2	34	44	45
2018	ST-04	10	20	27	17	23	3	0	31	41	30
2017	ST	2	13	22	16	42	3	2	16	61	66
2017	ST-03	0	6	35	12	35	0	12	7	53	13
2017	ST-04	3	12	24	18	39	3	0	16	59	33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	ST	44	18	12	12	9	0	5	65	22	66
2019	ST-03	40	13	13	7	20	0	7	57	29	15
2019	ST-04	45	19	13	15	6	0	2	65	22	47
2018	ST	35	16	6	10	18	5	10	60	32	62
2018	ST-03	53	7	0	13	27	0	0	60	40	15
2018	ST-04	24	24	8	11	16	5	13	58	32	38

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - ST

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?