2019 Public Service Employee Survey Results for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 32 46 6 13 2 0 0 78 16 705
2019 EN-02 50 36 7 7 0 0 0 86 7 14
2019 EN-03 25 49 6 18 2 0 0 75 20 51
2019 EN-04 29 46 9 14 2 0 0 75 16 339
2019 EN-05 36 45 4 12 3 0 0 81 16 236
2019 EN-06 38 50 0 10 2 0 0 88 12 52
2017 EN 26 50 6 12 6 0 0 76 18 644
2017 EN-03 21 50 8 11 11 0 0 71 21 38
2017 EN-04 24 48 8 14 6 0 0 72 20 330
2017 EN-05 24 55 4 10 7 0 0 79 17 213
2017 EN-06 38 46 4 8 4 0 0 83 13 48
2014 EN 24 46 7 16 6 0 0 70 23 706
2014 EN-03 24 52 7 4 13 0 0 76 17 46
2014 EN-04 25 42 8 18 7 0 0 67 25 383
2014 EN-05 22 53 5 16 4 0 0 75 20 216
2014 EN-06 27 49 4 16 4 0 0 76 20 45
2011 EN 29 51 6 10 3 0 0 80 14 768
2011 EN-02 14 55 18 9 5 0 0 68 14 22
2011 EN-03 33 49 5 11 1 0 0 82 12 73
2011 EN-04 26 53 6 11 3 0 0 79 15 401
2011 EN-05 31 50 4 10 4 0 0 82 14 223
2011 EN-06 33 49 13 2 2 0 0 82 4 45
2008 EN 30 49 4 11 5 0 0 80 16 503
2008 EN-02 33 60 7 0 0 0 0 93 0 15
2008 EN-03 36 47 2 13 2 0 0 84 15 55
2008 EN-04 28 49 4 14 4 0 0 77 18 253
2008 EN-05 32 50 4 7 7 0 0 82 14 150
2008 EN-06 41 41 9 5 5 0 0 82 9 22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 60 21 7 6 4 0 1 82 11 704
2019 EN-02 79 14 0 0 7 0 0 93 7 14
2019 EN-03 69 16 6 6 2 0 2 86 8 51
2019 EN-04 61 20 7 6 4 0 1 83 10 339
2019 EN-05 55 21 9 9 5 0 2 77 13 235
2019 EN-06 62 29 6 2 2 0 0 90 4 52
2017 EN 61 20 8 5 4 0 2 83 9 644
2017 EN-03 66 13 16 3 0 0 3 81 3 38
2017 EN-04 59 22 8 5 4 0 2 83 9 330
2017 EN-05 62 20 7 6 4 0 1 83 10 213
2017 EN-06 58 21 6 8 4 0 2 81 13 48
2014 EN 62 20 6 6 4 0 2 84 10 707
2014 EN-03 78 13 2 4 0 0 2 93 4 46
2014 EN-04 62 20 5 6 4 0 3 85 10 384
2014 EN-05 56 23 7 7 5 0 1 80 13 216
2014 EN-06 73 13 7 2 4 0 0 87 7 45
2011 EN 63 19 5 7 5 0 2 84 11 768
2011 EN-02 73 9 5 9 5 0 0 82 14 22
2011 EN-03 63 22 7 7 0 0 1 86 7 73
2011 EN-04 66 17 4 5 4 0 2 86 9 401
2011 EN-05 57 21 4 8 8 0 2 79 16 223
2011 EN-06 64 20 7 7 2 0 0 84 9 45
2008 EN 65 15 6 9 4 0 2 81 13 504
2008 EN-02 81 13 6 0 0 0 0 94 0 16
2008 EN-03 64 22 5 7 2 0 0 85 9 55
2008 EN-04 64 14 6 9 4 0 2 80 13 253
2008 EN-05 63 15 5 11 4 0 2 80 16 150
2008 EN-06 73 5 9 9 5 0 0 77 14 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 36 39 9 11 4 0 0 75 16 701
2019 EN-02 43 43 7 0 7 0 0 86 7 14
2019 EN-03 31 49 12 6 2 0 0 80 8 51
2019 EN-04 34 39 10 13 4 0 0 73 17 336
2019 EN-05 37 40 8 11 5 0 0 77 16 235
2019 EN-06 52 27 8 10 4 0 0 79 13 52
2017 EN 37 36 7 14 6 0 0 74 19 641
2017 EN-03 37 37 11 8 8 0 0 74 16 38
2017 EN-04 34 38 7 14 6 0 0 73 21 328
2017 EN-05 41 35 7 14 4 0 0 75 18 212
2017 EN-06 44 27 6 17 6 0 0 71 23 48
2014 EN 38 36 9 10 6 0 0 75 16 705
2014 EN-03 49 33 9 0 9 0 0 82 9 45
2014 EN-04 36 38 11 12 4 0 0 73 16 383
2014 EN-05 38 38 7 10 7 0 0 76 17 216
2014 EN-06 49 22 9 13 7 0 0 71 20 45
2011 EN 37 40 10 9 4 0 0 76 13 772
2011 EN-02 32 55 0 9 5 0 0 86 14 22
2011 EN-03 40 36 15 7 3 0 0 75 10 73
2011 EN-04 36 42 11 10 2 0 0 77 12 404
2011 EN-05 34 39 12 8 6 0 0 74 15 224
2011 EN-06 49 24 2 11 13 0 0 73 24 45

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 28 44 11 12 5 0 0 72 17 699
2019 EN-02 43 43 14 0 0 0 0 86 0 14
2019 EN-03 25 55 6 6 8 0 0 80 14 51
2019 EN-04 25 39 13 16 6 0 0 64 22 334
2019 EN-05 30 48 8 10 4 0 0 78 14 236
2019 EN-06 41 45 10 2 2 0 0 86 4 51
2018 EN 28 48 8 11 3 0 1 77 15 540
2018 EN-02 40 30 0 20 10 0 0 70 30 10
2018 EN-03 23 48 6 19 3 0 0 71 23 31
2018 EN-04 25 49 11 11 3 0 1 74 15 264
2018 EN-05 30 51 6 9 3 0 1 82 12 181
2018 EN-06 46 39 2 11 2 0 0 85 13 46
2017 EN 28 39 11 14 7 0 0 68 21 644
2017 EN-03 18 58 11 11 3 0 0 76 13 38
2017 EN-04 25 39 12 15 8 0 0 64 24 330
2017 EN-05 30 39 11 15 5 0 0 69 19 213
2017 EN-06 42 35 8 10 4 0 0 77 15 48
2014 EN 23 38 14 16 9 0 0 61 25 706
2014 EN-03 17 35 17 13 17 0 0 52 30 46
2014 EN-04 20 37 15 20 9 0 0 57 29 383
2014 EN-05 26 41 12 11 9 0 1 68 20 216
2014 EN-06 47 31 11 7 4 0 0 78 11 45
2011 EN 34 40 13 9 4 0 1 74 13 771
2011 EN-02 36 32 18 14 0 0 0 68 14 22
2011 EN-03 38 33 17 11 1 0 0 71 13 72
2011 EN-04 29 44 13 9 4 0 0 74 13 404
2011 EN-05 36 38 11 12 4 0 0 74 16 224
2011 EN-06 56 27 11 0 4 0 2 84 5 45
2008 EN 27 44 15 7 5 0 1 72 13 504
2008 EN-02 31 50 13 0 6 0 0 81 6 16
2008 EN-03 22 51 13 5 7 0 2 74 13 55
2008 EN-04 28 40 15 9 5 0 2 69 15 253
2008 EN-05 23 50 16 6 5 0 0 73 11 150
2008 EN-06 41 36 14 5 5 0 0 77 9 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 49 37 7 5 2 0 0 86 7 702
2019 EN-02 64 29 7 0 0 0 0 93 0 14
2019 EN-03 47 43 8 0 2 0 0 90 2 51
2019 EN-04 43 38 9 7 3 0 0 82 9 338
2019 EN-05 52 37 6 4 2 0 0 89 6 234
2019 EN-06 65 23 6 2 4 0 0 88 6 52
2017 EN 52 35 7 5 2 0 0 87 6 641
2017 EN-03 45 45 5 5 0 0 0 89 5 38
2017 EN-04 49 35 9 6 2 0 1 84 7 328
2017 EN-05 53 36 4 4 2 0 0 90 6 212
2017 EN-06 67 27 4 2 0 0 0 94 2 48
2014 EN 50 36 8 4 1 0 0 87 5 707
2014 EN-03 52 33 9 4 2 0 0 85 7 46
2014 EN-04 46 39 9 4 1 0 0 86 5 384
2014 EN-05 55 31 7 4 1 0 1 87 5 216
2014 EN-06 67 27 4 2 0 0 0 93 2 45

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 49 31 11 4 4 0 0 81 8 702
2019 EN-02 71 29 0 0 0 0 0 100 0 14
2019 EN-03 45 31 18 4 2 0 0 76 6 51
2019 EN-04 48 31 13 3 5 0 0 79 8 336
2019 EN-05 49 33 8 6 5 0 0 82 10 236
2019 EN-06 50 29 13 6 2 0 0 79 8 52
2018 EN 44 37 11 5 3 0 0 81 8 540
2018 EN-02 40 30 30 0 0 0 0 70 0 10
2018 EN-03 52 32 6 6 3 0 0 84 10 31
2018 EN-04 43 39 11 5 2 0 0 82 7 264
2018 EN-05 45 35 12 4 3 0 0 80 8 181
2018 EN-06 39 37 11 7 7 0 0 76 13 46
2017 EN 49 34 8 5 3 0 0 84 9 642
2017 EN-03 42 45 5 3 3 3 0 89 5 38
2017 EN-04 47 36 9 5 3 0 0 83 8 329
2017 EN-05 51 33 7 5 4 0 0 84 9 212
2017 EN-06 69 15 6 8 2 0 0 83 10 48
2014 EN 41 36 11 7 4 0 1 78 11 707
2014 EN-03 48 22 20 4 2 0 4 73 7 46
2014 EN-04 42 34 13 7 3 1 1 77 11 384
2014 EN-05 38 41 8 7 5 0 0 80 12 216
2014 EN-06 47 38 7 4 2 0 2 86 7 45
2011 EN 45 37 10 5 2 1 1 83 8 770
2011 EN-02 45 36 14 5 0 0 0 82 5 22
2011 EN-03 52 32 10 3 1 1 1 86 4 73
2011 EN-04 45 37 10 5 2 0 0 83 7 403
2011 EN-05 44 39 9 4 4 0 0 83 8 223
2011 EN-06 42 29 11 13 2 0 2 73 16 45

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 34 42 12 7 5 0 0 76 12 705
2019 EN-02 14 79 0 0 7 0 0 93 7 14
2019 EN-03 29 53 8 4 6 0 0 82 10 51
2019 EN-04 32 37 16 9 6 0 0 70 14 339
2019 EN-05 35 45 9 6 5 0 0 80 11 236
2019 EN-06 54 38 2 4 2 0 0 92 6 52
2018 EN 33 44 11 8 4 0 0 77 12 533
2018 EN-02 10 70 10 10 0 0 0 80 10 10
2018 EN-03 30 33 17 13 7 0 0 63 20 30
2018 EN-04 26 46 13 10 5 0 0 72 15 262
2018 EN-05 39 44 7 7 2 0 0 84 10 178
2018 EN-06 56 31 11 0 2 0 0 87 2 45
2017 EN 35 46 9 6 3 0 0 82 9 643
2017 EN-03 21 66 3 5 5 0 0 87 11 38
2017 EN-04 28 49 11 8 5 0 0 76 12 330
2017 EN-05 43 43 8 5 1 0 0 86 6 212
2017 EN-06 60 33 4 2 0 0 0 94 2 48
2014 EN 30 41 11 11 6 0 0 72 17 707
2014 EN-03 37 41 7 13 2 0 0 78 15 46
2014 EN-04 25 41 14 13 7 0 0 66 20 384
2014 EN-05 34 42 9 10 5 0 0 76 15 216
2014 EN-06 56 33 4 2 4 0 0 89 7 45
2011 EN 36 44 11 6 4 0 0 80 10 770
2011 EN-02 36 45 9 9 0 0 0 82 9 22
2011 EN-03 37 49 10 3 1 0 0 86 4 73
2011 EN-04 30 46 12 6 5 0 0 76 11 403
2011 EN-05 43 40 9 6 3 0 0 83 9 223
2011 EN-06 62 29 4 2 2 0 0 91 4 45
2008 EN 38 44 9 6 3 0 0 82 9 504
2008 EN-02 19 44 25 13 0 0 0 63 13 16
2008 EN-03 40 38 11 7 4 0 0 78 11 55
2008 EN-04 34 46 10 7 4 0 0 80 10 253
2008 EN-05 45 44 5 4 2 0 0 89 6 150
2008 EN-06 59 23 9 5 5 0 0 82 9 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 21 40 18 13 8 0 0 62 20 704
2019 EN-02 43 36 21 0 0 0 0 79 0 14
2019 EN-03 20 55 20 0 6 0 0 75 6 51
2019 EN-04 18 35 21 16 9 1 0 53 26 339
2019 EN-05 23 44 14 13 7 0 0 66 20 235
2019 EN-06 31 42 17 6 4 0 0 73 10 52
2018 EN 22 37 19 12 9 0 0 59 21 539
2018 EN-02 30 30 20 10 10 0 0 60 20 10
2018 EN-03 19 29 29 13 10 0 0 48 23 31
2018 EN-04 19 37 19 14 10 0 1 57 24 263
2018 EN-05 23 39 19 12 8 0 0 61 20 181
2018 EN-06 33 41 15 4 7 0 0 74 11 46
2017 EN 23 39 17 12 8 0 0 63 20 644
2017 EN-03 11 45 26 13 5 0 0 55 18 38
2017 EN-04 18 41 18 15 8 1 0 59 23 330
2017 EN-05 29 37 16 10 8 0 0 67 17 213
2017 EN-06 46 35 6 8 4 0 0 81 13 48
2014 EN 17 36 22 13 11 0 0 54 24 706
2014 EN-03 11 30 22 28 9 0 0 41 37 46
2014 EN-04 14 36 23 16 10 0 1 50 26 383
2014 EN-05 20 37 22 8 13 0 0 57 21 216
2014 EN-06 42 33 16 4 4 0 0 76 9 45
2011 EN 19 45 17 12 7 0 0 64 19 772
2011 EN-02 32 59 5 5 0 0 0 91 5 22
2011 EN-03 27 42 18 8 4 0 0 70 12 73
2011 EN-04 17 43 19 13 8 0 0 60 21 405
2011 EN-05 16 48 15 12 8 0 0 65 20 223
2011 EN-06 31 44 11 9 4 0 0 76 13 45

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 26 45 12 10 6 0 0 72 16 703
2019 EN-02 29 50 14 0 7 0 0 79 7 14
2019 EN-03 20 49 16 14 2 0 0 69 16 51
2019 EN-04 25 44 12 12 7 0 0 69 19 338
2019 EN-05 27 47 11 9 6 0 0 74 14 235
2019 EN-06 37 44 12 8 0 0 0 81 8 52
2018 EN 25 44 16 10 6 0 0 69 16 538
2018 EN-02 20 40 10 20 10 0 0 60 30 10
2018 EN-03 23 27 27 7 17 0 0 50 23 30
2018 EN-04 20 43 19 13 6 0 0 63 18 263
2018 EN-05 31 46 12 8 3 0 0 77 11 181
2018 EN-06 37 48 7 7 2 0 0 85 9 46
2017 EN 28 43 14 10 4 0 0 71 14 643
2017 EN-03 16 53 24 5 3 0 0 68 8 38
2017 EN-04 21 44 14 15 5 0 0 66 20 329
2017 EN-05 34 42 15 5 4 0 0 76 8 213
2017 EN-06 48 42 2 6 2 0 0 90 8 48

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 45 39 7 5 4 0 0 84 9 700
2019 EN-02 43 43 7 0 7 0 0 86 7 14
2019 EN-03 29 47 16 4 4 0 0 76 8 51
2019 EN-04 43 41 6 7 4 0 0 84 11 335
2019 EN-05 48 37 8 5 3 0 0 84 8 235
2019 EN-06 63 29 8 0 0 0 0 92 0 52
2018 EN 47 40 8 3 2 0 0 87 5 541
2018 EN-02 50 50 0 0 0 0 0 100 0 10
2018 EN-03 43 47 0 3 7 0 0 90 10 30
2018 EN-04 41 43 10 4 3 0 0 84 6 266
2018 EN-05 49 40 8 2 1 0 0 89 3 181
2018 EN-06 67 24 7 0 2 0 0 91 2 46
2017 EN 46 40 8 4 2 0 0 86 6 644
2017 EN-03 32 58 11 0 0 0 0 89 0 38
2017 EN-04 39 43 10 5 2 0 0 82 8 330
2017 EN-05 52 38 6 3 2 0 0 90 5 213
2017 EN-06 75 19 2 4 0 0 0 94 4 48
2014 EN 42 39 11 5 4 0 0 81 8 706
2014 EN-03 30 41 15 7 7 0 0 72 13 46
2014 EN-04 38 43 12 5 2 0 0 80 7 384
2014 EN-05 47 34 8 5 5 0 0 82 10 215
2014 EN-06 69 20 4 0 7 0 0 89 7 45
2011 EN 43 43 9 4 1 0 0 86 5 772
2011 EN-02 55 36 9 0 0 0 0 91 0 22
2011 EN-03 40 52 7 1 0 0 0 92 1 73
2011 EN-04 40 43 11 4 2 0 0 84 5 405
2011 EN-05 44 42 8 5 1 0 0 86 6 223
2011 EN-06 64 31 2 2 0 0 0 96 2 45
2008 EN 46 39 9 4 3 0 0 84 7 504
2008 EN-02 38 44 6 13 0 0 0 81 13 16
2008 EN-03 33 42 13 7 5 0 0 75 13 55
2008 EN-04 45 40 10 4 2 0 0 85 5 253
2008 EN-05 49 36 8 3 3 0 0 85 7 150
2008 EN-06 64 32 0 0 5 0 0 95 5 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 34 39 13 8 6 0 0 73 14 702
2019 EN-02 50 29 14 0 7 0 0 79 7 14
2019 EN-03 25 49 16 6 4 0 0 75 10 51
2019 EN-04 30 39 14 9 9 0 0 69 17 338
2019 EN-05 35 38 13 8 5 0 0 74 13 234
2019 EN-06 54 35 6 4 2 0 0 88 6 52
2018 EN 33 38 15 8 6 0 0 71 14 540
2018 EN-02 30 30 20 20 0 0 0 60 20 10
2018 EN-03 27 43 20 3 7 0 0 70 10 30
2018 EN-04 24 43 16 10 7 0 0 67 17 266
2018 EN-05 41 35 14 6 4 0 0 76 11 180
2018 EN-06 54 26 13 4 2 0 0 80 7 46
2017 EN 32 42 12 8 6 0 0 74 14 643
2017 EN-03 11 61 11 11 8 0 0 71 18 38
2017 EN-04 24 45 15 10 7 0 0 69 17 329
2017 EN-05 40 38 10 8 5 0 0 77 12 213
2017 EN-06 65 29 2 2 2 0 0 94 4 48

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 51 34 10 2 3 0 0 85 5 700
2019 EN-02 50 36 7 0 7 0 0 86 7 14
2019 EN-03 38 42 16 2 2 0 0 80 4 50
2019 EN-04 47 35 12 3 3 0 0 82 6 338
2019 EN-05 56 33 8 1 2 0 0 88 3 233
2019 EN-06 71 25 2 2 0 0 0 96 2 52
2018 EN 52 34 11 3 1 0 0 85 4 537
2018 EN-02 40 40 20 0 0 0 0 80 0 10
2018 EN-03 53 37 3 3 3 0 0 90 7 30
2018 EN-04 43 38 14 3 2 0 0 80 5 265
2018 EN-05 58 32 7 3 0 0 0 91 3 179
2018 EN-06 73 16 9 0 2 0 0 89 2 45
2017 EN 55 34 8 2 1 0 0 89 3 639
2017 EN-03 50 42 3 5 0 0 0 92 5 38
2017 EN-04 47 37 12 2 2 0 0 84 4 326
2017 EN-05 62 31 5 1 1 0 0 93 2 212
2017 EN-06 81 17 2 0 0 0 0 98 0 48
2014 EN 57 29 8 4 2 0 0 86 5 706
2014 EN-03 61 24 9 4 2 0 0 85 7 46
2014 EN-04 51 33 10 5 1 0 0 84 6 384
2014 EN-05 65 25 6 2 2 0 0 89 4 216
2014 EN-06 73 20 2 2 2 0 0 93 5 44
2011 EN 59 31 6 3 1 0 0 90 3 772
2011 EN-02 64 32 0 5 0 0 0 95 5 22
2011 EN-03 56 37 5 1 0 0 0 93 1 73
2011 EN-04 55 33 7 3 1 0 0 89 4 405
2011 EN-05 65 26 6 2 1 0 0 91 3 223
2011 EN-06 71 24 0 2 2 0 0 96 4 45

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 35 41 11 7 5 0 0 76 12 701
2019 EN-02 43 43 7 0 7 0 0 86 7 14
2019 EN-03 29 39 22 4 6 0 0 69 10 51
2019 EN-04 29 42 13 10 6 0 0 71 16 337
2019 EN-05 38 43 9 5 4 0 0 82 9 235
2019 EN-06 59 29 6 4 2 0 0 88 6 51
2018 EN 33 43 12 7 4 0 0 76 12 539
2018 EN-02 30 40 30 0 0 0 0 70 0 10
2018 EN-03 23 53 10 7 7 0 0 77 13 30
2018 EN-04 27 45 15 8 5 0 0 72 13 266
2018 EN-05 39 43 8 8 2 0 0 82 10 179
2018 EN-06 52 35 7 2 4 0 0 87 7 46
2017 EN 35 45 10 8 3 0 0 79 11 636
2017 EN-03 24 55 5 16 0 0 0 79 16 38
2017 EN-04 26 46 14 11 3 0 0 73 14 325
2017 EN-05 41 44 6 5 4 0 0 86 9 210
2017 EN-06 71 23 4 0 2 0 0 94 2 48
2014 EN 26 48 10 11 5 0 0 74 16 707
2014 EN-03 17 48 17 9 9 0 0 65 17 46
2014 EN-04 21 51 10 13 5 0 0 72 18 384
2014 EN-05 30 46 10 8 5 0 0 77 13 216
2014 EN-06 62 18 9 9 2 0 0 80 11 45
2011 EN 35 45 10 6 3 0 0 80 10 771
2011 EN-02 36 55 9 0 0 0 0 91 0 22
2011 EN-03 39 38 10 8 4 1 0 77 13 72
2011 EN-04 28 49 12 7 3 0 0 78 10 405
2011 EN-05 41 41 8 5 4 0 0 83 9 223
2011 EN-06 58 29 7 2 4 0 0 87 7 45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 35 35 15 8 7 0 0 70 14 701
2019 EN-02 57 29 7 0 7 0 0 86 7 14
2019 EN-03 31 45 16 2 6 0 0 76 8 51
2019 EN-04 32 32 16 11 8 0 1 65 19 336
2019 EN-05 34 38 16 6 6 0 0 72 12 235
2019 EN-06 50 33 10 4 4 0 0 83 8 52
2018 EN 35 38 13 8 6 0 0 73 14 540
2018 EN-02 30 50 20 0 0 0 0 80 0 10
2018 EN-03 33 47 3 7 10 0 0 80 17 30
2018 EN-04 31 37 15 10 7 0 0 68 17 265
2018 EN-05 39 39 12 6 4 0 0 78 10 181
2018 EN-06 48 35 9 7 2 0 0 83 9 46
2017 EN 37 38 12 9 5 0 0 74 14 638
2017 EN-03 18 53 13 13 3 0 0 71 16 38
2017 EN-04 30 39 14 10 6 0 0 69 16 325
2017 EN-05 42 36 10 8 4 0 0 78 12 212
2017 EN-06 67 25 4 2 2 0 0 92 4 48
2014 EN 32 36 15 11 7 0 0 68 17 707
2014 EN-03 22 33 24 9 13 0 0 54 22 46
2014 EN-04 28 38 16 12 7 0 0 65 19 384
2014 EN-05 35 36 13 10 6 0 0 71 16 216
2014 EN-06 56 29 9 4 2 0 0 84 7 45

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 28 41 13 11 6 0 1 70 17 700
2019 EN-02 43 43 7 0 7 0 0 86 7 14
2019 EN-03 16 57 14 4 8 0 2 74 12 51
2019 EN-04 27 39 15 12 7 0 0 66 19 336
2019 EN-05 27 42 12 11 7 0 1 69 18 235
2019 EN-06 47 35 8 8 2 0 0 82 10 51
2018 EN 28 40 17 9 6 0 0 68 15 537
2018 EN-02 30 50 10 10 0 0 0 80 10 10
2018 EN-03 33 40 3 10 13 0 0 73 23 30
2018 EN-04 24 40 19 11 6 0 0 64 17 264
2018 EN-05 32 38 17 8 5 0 0 70 13 180
2018 EN-06 33 44 13 2 7 0 0 78 9 45
2017 EN 30 39 17 7 6 1 0 70 13 638
2017 EN-03 13 55 13 11 8 0 0 68 18 38
2017 EN-04 25 39 20 9 6 1 0 65 15 325
2017 EN-05 33 39 16 6 6 0 1 73 11 212
2017 EN-06 56 33 8 0 2 0 0 90 2 48
2014 EN 25 39 17 12 6 0 1 65 18 707
2014 EN-03 20 35 24 13 9 0 0 54 22 46
2014 EN-04 21 40 19 13 5 1 1 62 19 384
2014 EN-05 28 41 13 11 6 0 0 70 17 216
2014 EN-06 49 24 13 7 7 0 0 73 13 45
2011 EN 32 43 12 9 3 1 1 76 12 772
2011 EN-02 45 32 14 5 0 5 0 81 5 22
2011 EN-03 38 41 11 8 0 1 0 81 8 73
2011 EN-04 27 48 12 7 4 1 1 77 12 405
2011 EN-05 35 38 13 11 2 0 1 73 13 223
2011 EN-06 42 38 7 11 2 0 0 80 13 45

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 40 43 9 5 3 0 0 83 8 705
2019 EN-02 36 50 7 0 7 0 0 86 7 14
2019 EN-03 29 55 10 4 2 0 0 84 6 51
2019 EN-04 39 42 9 6 3 0 0 81 10 339
2019 EN-05 39 45 9 3 3 0 0 84 7 236
2019 EN-06 62 29 4 4 2 0 0 90 6 52
2018 EN 40 40 13 5 3 0 0 79 8 541
2018 EN-02 30 50 20 0 0 0 0 80 0 10
2018 EN-03 40 37 13 7 3 0 0 77 10 30
2018 EN-04 32 44 16 5 4 0 0 75 9 266
2018 EN-05 45 39 9 4 3 0 0 84 7 181
2018 EN-06 63 26 7 2 2 0 0 89 4 46
2017 EN 42 40 10 6 2 0 0 82 8 638
2017 EN-03 24 61 3 8 5 0 0 84 13 38
2017 EN-04 35 42 13 6 3 0 0 78 10 325
2017 EN-05 49 37 9 5 0 0 0 86 5 212
2017 EN-06 71 23 4 2 0 0 0 94 2 48
2014 EN 39 38 11 9 3 0 0 77 12 706
2014 EN-03 51 31 4 11 2 0 0 82 13 45
2014 EN-04 32 41 14 10 4 0 0 73 14 384
2014 EN-05 44 36 9 7 3 0 0 81 11 216
2014 EN-06 64 24 2 4 4 0 0 89 9 45
2011 EN 45 40 8 5 2 0 0 86 7 769
2011 EN-02 45 45 0 9 0 0 0 91 9 22
2011 EN-03 53 38 4 3 1 0 0 92 4 73
2011 EN-04 38 44 10 5 3 0 0 82 8 402
2011 EN-05 49 39 5 5 1 0 0 88 7 223
2011 EN-06 76 18 4 0 2 0 0 93 2 45
2008 EN 47 41 5 5 2 0 0 88 7 504
2008 EN-02 31 56 13 0 0 0 0 88 0 16
2008 EN-03 58 29 2 5 5 0 0 87 11 55
2008 EN-04 43 44 6 6 1 0 0 87 7 253
2008 EN-05 50 40 5 4 1 0 0 90 5 150
2008 EN-06 59 32 0 5 5 0 0 91 9 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 29 35 20 8 7 0 1 65 15 697
2019 EN-02 43 57 0 0 0 0 0 100 0 14
2019 EN-03 42 36 14 4 2 0 2 80 6 50
2019 EN-04 31 36 19 9 4 0 1 68 13 336
2019 EN-05 25 32 23 8 11 0 0 57 19 232
2019 EN-06 17 38 21 8 15 0 0 56 23 52
2018 EN 27 34 19 12 7 0 0 62 19 545
2018 EN-02 50 30 20 0 0 0 0 80 0 10
2018 EN-03 32 35 13 13 6 0 0 68 19 31
2018 EN-04 31 36 21 8 4 0 0 68 12 265
2018 EN-05 21 36 19 13 10 0 1 57 23 184
2018 EN-06 15 23 19 28 15 0 0 38 43 47
2017 EN 25 42 19 9 4 0 0 68 13 642
2017 EN-03 24 47 21 8 0 0 0 71 8 38
2017 EN-04 30 44 16 8 2 0 0 74 9 328
2017 EN-05 21 38 23 12 6 0 1 59 18 213
2017 EN-06 15 46 17 10 13 0 0 60 23 48
2014 EN 24 36 20 11 7 0 1 61 18 707
2014 EN-03 46 35 15 4 0 0 0 80 4 46
2014 EN-04 27 39 17 10 5 1 1 67 16 384
2014 EN-05 17 33 26 13 10 0 1 51 23 216
2014 EN-06 11 31 24 13 20 0 0 42 33 45
2011 EN 24 40 20 10 5 0 0 64 15 772
2011 EN-02 64 18 14 5 0 0 0 82 5 22
2011 EN-03 34 40 21 4 1 0 0 74 5 73
2011 EN-04 26 43 20 7 3 0 0 70 10 404
2011 EN-05 16 38 21 16 9 0 0 54 25 224
2011 EN-06 11 31 27 24 7 0 0 42 31 45
2008 EN 20 36 22 15 6 0 0 56 21 504
2008 EN-02 44 38 6 13 0 0 0 81 13 16
2008 EN-03 31 36 20 11 2 0 0 67 13 55
2008 EN-04 22 36 22 12 6 1 1 59 18 253
2008 EN-05 11 37 21 23 8 0 0 48 31 150
2008 EN-06 9 18 41 27 5 0 0 27 32 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 9 24 44 17 5 1 0 23 33 704
2019 EN-02 0 7 36 43 14 0 0 57 7 14
2019 EN-03 14 24 39 22 2 0 0 24 37 51
2019 EN-04 10 25 41 18 5 1 1 23 35 338
2019 EN-05 9 25 49 13 4 0 0 17 34 236
2019 EN-06 4 15 40 25 15 0 0 40 19 52
2018 EN 9 28 35 21 5 0 1 26 38 543
2018 EN-02 10 20 40 30 0 0 0 30 30 10
2018 EN-03 26 32 26 10 3 3 0 13 60 31
2018 EN-04 7 31 32 23 5 0 2 29 39 265
2018 EN-05 8 27 40 21 3 0 0 25 36 182
2018 EN-06 6 21 45 15 13 0 0 28 28 47
2017 EN 11 24 38 21 5 0 2 26 35 643
2017 EN-03 16 29 39 11 5 0 0 16 45 38
2017 EN-04 12 24 34 23 5 0 2 29 36 329
2017 EN-05 8 24 44 19 4 0 1 23 33 213
2017 EN-06 10 25 35 21 8 0 0 29 35 48
2014 EN 12 27 42 13 4 0 1 18 40 704
2014 EN-03 9 30 37 20 2 0 2 22 40 46
2014 EN-04 11 28 41 12 5 0 2 18 41 382
2014 EN-05 13 25 46 12 3 0 1 15 38 215
2014 EN-06 9 22 47 18 2 0 2 20 32 45
2011 EN 9 26 40 17 5 0 2 23 36 772
2011 EN-02 5 32 27 18 18 0 0 36 36 22
2011 EN-03 7 26 41 16 8 0 1 25 33 73
2011 EN-04 8 26 38 21 5 0 2 26 35 404
2011 EN-05 11 26 46 14 2 0 1 16 38 224
2011 EN-06 9 24 42 11 13 0 0 24 33 45
2008 EN 11 28 40 16 4 1 1 20 40 503
2008 EN-02 6 25 38 13 6 6 6 21 36 16
2008 EN-03 9 31 44 7 5 2 2 13 42 55
2008 EN-04 12 25 39 18 5 1 0 24 37 253
2008 EN-05 12 27 43 16 1 1 0 17 40 150
2008 EN-06 5 52 33 10 0 0 0 10 57 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 8 20 25 33 12 1 1 46 29 701
2019 EN-02 0 7 7 57 29 0 0 86 7 14
2019 EN-03 14 12 18 43 12 2 0 56 26 51
2019 EN-04 10 20 24 33 11 1 1 45 30 337
2019 EN-05 7 23 29 30 11 0 0 41 30 235
2019 EN-06 4 17 25 29 25 0 0 54 21 52
2018 EN 8 17 29 33 12 1 1 45 25 543
2018 EN-02 0 0 20 50 30 0 0 80 0 10
2018 EN-03 19 13 29 26 10 3 0 37 33 31
2018 EN-04 8 18 26 32 14 0 2 47 26 265
2018 EN-05 9 15 31 36 8 1 0 44 24 182
2018 EN-06 4 21 34 28 11 0 2 39 26 47
2017 EN 7 18 29 31 12 1 2 44 26 641
2017 EN-03 16 24 26 29 5 0 0 34 39 38
2017 EN-04 8 19 25 31 13 1 3 46 27 327
2017 EN-05 6 16 35 31 11 0 1 42 22 213
2017 EN-06 4 17 31 33 15 0 0 48 21 48
2014 EN 12 19 36 21 9 1 2 31 31 706
2014 EN-03 15 9 43 20 11 0 2 31 24 46
2014 EN-04 10 18 37 21 11 1 2 32 29 383
2014 EN-05 14 21 33 22 7 1 1 30 36 216
2014 EN-06 7 13 44 27 7 0 2 34 20 45
2011 EN 7 16 32 27 14 1 3 43 24 773
2011 EN-02 0 5 18 50 23 5 0 76 5 22
2011 EN-03 8 12 27 22 21 5 4 47 23 73
2011 EN-04 7 15 31 28 15 1 3 45 22 405
2011 EN-05 9 19 33 27 10 0 2 38 29 224
2011 EN-06 4 22 42 18 13 0 0 31 27 45
2008 EN 7 19 33 25 12 2 2 38 27 502
2008 EN-02 0 6 25 38 19 13 0 64 7 16
2008 EN-03 9 11 29 27 11 7 5 44 23 55
2008 EN-04 7 17 34 25 13 2 2 40 25 251
2008 EN-05 7 23 35 24 9 1 0 34 30 150
2008 EN-06 5 32 36 9 14 0 5 24 38 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 23 35 26 11 3 1 1 14 59 703
2019 EN-02 0 21 36 21 14 7 0 38 23 14
2019 EN-03 20 35 29 12 4 0 0 16 55 51
2019 EN-04 24 36 23 11 3 1 1 15 61 337
2019 EN-05 25 34 31 7 2 0 1 9 59 236
2019 EN-06 23 31 19 23 4 0 0 27 54 52
2018 EN 27 33 26 10 4 0 1 13 61 542
2018 EN-02 20 20 40 20 0 0 0 20 40 10
2018 EN-03 19 42 16 10 10 3 0 20 63 31
2018 EN-04 23 31 29 11 4 0 2 15 55 264
2018 EN-05 31 35 25 7 2 0 0 9 66 182
2018 EN-06 38 34 17 6 4 0 0 11 72 47
2017 EN 29 32 23 10 3 0 2 14 62 642
2017 EN-03 26 34 18 13 5 0 3 19 62 38
2017 EN-04 30 31 24 11 2 0 2 13 62 328
2017 EN-05 27 35 22 10 4 0 1 14 63 213
2017 EN-06 38 27 31 4 0 0 0 4 65 48
2014 EN 34 31 22 8 3 0 1 11 66 706
2014 EN-03 20 13 46 15 4 0 2 20 33 46
2014 EN-04 33 31 22 8 3 1 1 11 66 383
2014 EN-05 39 32 18 6 4 0 0 10 72 216
2014 EN-06 33 44 20 0 0 0 2 0 80 45
2011 EN 28 31 25 9 5 1 2 14 60 772
2011 EN-02 18 23 36 5 18 0 0 23 41 22
2011 EN-03 23 32 26 11 4 3 1 16 57 73
2011 EN-04 28 27 26 11 4 0 2 16 57 405
2011 EN-05 29 39 22 6 3 0 1 9 69 223
2011 EN-06 31 29 24 9 4 0 2 14 61 45
2008 EN 26 29 29 10 4 2 1 14 56 503
2008 EN-02 31 19 25 13 6 6 0 20 53 16
2008 EN-03 16 22 44 11 5 2 0 17 39 55
2008 EN-04 21 32 29 10 4 2 2 15 55 252
2008 EN-05 33 27 26 11 2 1 0 13 61 150
2008 EN-06 41 32 23 5 0 0 0 5 73 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 6 15 36 32 9 0 1 41 22 698
2019 EN-02 0 0 0 71 29 0 0 100 0 14
2019 EN-03 4 14 22 44 16 0 0 60 18 50
2019 EN-04 5 13 38 33 10 1 1 44 18 335
2019 EN-05 10 19 40 26 5 0 0 31 29 234
2019 EN-06 4 21 29 38 8 0 0 46 25 52
2018 EN 8 15 37 30 9 0 1 39 24 542
2018 EN-02 10 10 20 40 20 0 0 60 20 10
2018 EN-03 7 10 33 40 7 3 0 48 17 30
2018 EN-04 7 14 33 34 11 0 2 46 21 265
2018 EN-05 9 20 38 27 5 0 0 33 29 182
2018 EN-06 11 17 53 17 2 0 0 19 28 47
2017 EN 6 15 39 29 9 1 1 38 22 637
2017 EN-03 16 11 26 29 18 0 0 47 26 38
2017 EN-04 6 12 38 30 11 1 2 42 18 323
2017 EN-05 6 19 41 28 5 0 1 33 25 213
2017 EN-06 8 21 46 25 0 0 0 25 29 48
2014 EN 8 17 40 26 8 0 1 34 25 706
2014 EN-03 2 11 28 48 11 0 0 59 13 46
2014 EN-04 7 15 40 28 8 0 1 37 22 384
2014 EN-05 12 22 40 19 7 0 0 26 34 215
2014 EN-06 9 18 49 20 4 0 0 24 27 45
2011 EN 8 18 37 25 10 0 2 36 27 772
2011 EN-02 14 9 14 27 36 0 0 64 23 22
2011 EN-03 5 14 33 29 16 0 3 46 20 73
2011 EN-04 6 17 37 27 10 0 2 38 24 404
2011 EN-05 12 22 37 22 6 0 1 28 35 224
2011 EN-06 9 11 49 20 9 2 0 30 20 45
2008 EN 9 20 37 23 8 1 1 32 30 504
2008 EN-02 0 13 31 25 19 6 6 50 14 16
2008 EN-03 9 11 33 35 9 2 2 45 21 55
2008 EN-04 8 18 36 24 11 2 2 36 27 253
2008 EN-05 13 26 37 21 3 0 0 24 39 150
2008 EN-06 9 32 50 9 0 0 0 9 41 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 17 26 30 19 7 1 1 26 44 702
2019 EN-02 0 7 14 43 36 0 0 79 7 14
2019 EN-03 12 22 22 29 8 6 2 40 36 51
2019 EN-04 16 26 32 17 7 0 1 25 43 338
2019 EN-05 20 30 31 15 3 0 1 19 50 235
2019 EN-06 15 21 27 27 10 0 0 37 37 52
2018 EN 18 26 33 15 6 1 1 22 45 542
2018 EN-02 0 10 30 40 20 0 0 60 10 10
2018 EN-03 23 19 32 16 6 3 0 23 43 31
2018 EN-04 15 23 33 16 9 1 3 26 40 265
2018 EN-05 19 32 32 14 3 0 0 17 51 181
2018 EN-06 23 32 36 6 0 2 0 7 57 47
2017 EN 16 24 36 16 7 0 2 23 40 642
2017 EN-03 16 24 29 18 11 0 3 30 41 38
2017 EN-04 16 22 33 17 8 0 3 26 40 328
2017 EN-05 15 25 43 13 4 0 0 17 40 213
2017 EN-06 17 33 38 10 2 0 0 13 50 48
2014 EN 22 27 32 13 4 0 2 17 50 706
2014 EN-03 20 15 35 22 7 0 2 29 36 46
2014 EN-04 19 26 33 14 5 1 3 20 46 383
2014 EN-05 28 30 31 10 1 0 0 11 58 216
2014 EN-06 24 36 29 7 2 0 2 9 61 45
2011 EN 15 22 35 17 8 1 3 26 38 772
2011 EN-02 0 14 27 18 36 5 0 57 14 22
2011 EN-03 8 12 37 19 15 4 4 37 22 73
2011 EN-04 15 20 35 19 8 0 3 28 36 404
2011 EN-05 21 29 33 12 4 0 2 16 50 224
2011 EN-06 13 20 47 18 2 0 0 20 33 45
2008 EN 16 26 29 16 7 2 4 24 45 503
2008 EN-02 6 19 38 0 19 0 19 23 31 16
2008 EN-03 18 20 18 24 13 2 5 39 41 55
2008 EN-04 13 25 28 19 8 3 4 29 41 253
2008 EN-05 19 30 37 10 2 0 1 12 50 150
2008 EN-06 29 43 19 10 0 0 0 10 71 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 10 20 33 25 10 1 1 35 31 700
2019 EN-02 0 7 14 50 29 0 0 79 7 14
2019 EN-03 10 12 24 38 14 2 0 53 22 50
2019 EN-04 10 20 34 22 12 1 1 35 31 338
2019 EN-05 10 24 35 25 4 0 1 30 35 233
2019 EN-06 13 13 35 27 12 0 0 38 27 52
2018 EN 9 22 34 24 9 1 1 34 32 538
2018 EN-02 0 10 30 40 20 0 0 60 10 10
2018 EN-03 13 19 29 26 10 3 0 37 33 31
2018 EN-04 8 23 32 23 10 1 3 34 32 262
2018 EN-05 10 22 37 26 5 0 1 31 32 180
2018 EN-06 11 19 38 21 11 0 0 32 30 47
2017 EN 10 18 37 23 8 1 2 32 29 640
2017 EN-03 13 16 34 26 5 3 3 33 31 38
2017 EN-04 13 16 35 24 9 2 3 34 30 327
2017 EN-05 7 19 44 21 7 1 2 28 27 213
2017 EN-06 4 26 34 30 4 0 2 35 30 47
2014 EN 10 19 35 24 8 1 3 34 30 705
2014 EN-03 11 9 30 28 20 2 0 49 20 46
2014 EN-04 12 19 33 23 9 1 4 33 32 383
2014 EN-05 9 23 34 27 6 1 1 33 32 215
2014 EN-06 4 9 56 24 4 0 2 30 14 45
2011 EN 9 19 32 23 12 1 4 37 29 772
2011 EN-02 9 18 18 14 36 5 0 52 29 22
2011 EN-03 4 14 27 27 22 4 1 52 19 73
2011 EN-04 10 18 30 22 12 1 7 37 30 404
2011 EN-05 9 25 33 23 8 0 3 31 35 224
2011 EN-06 4 7 58 29 2 0 0 31 11 45
2008 EN 8 23 37 17 9 2 2 28 33 503
2008 EN-02 13 6 19 31 19 6 6 57 21 16
2008 EN-03 7 13 36 25 11 2 5 39 22 55
2008 EN-04 8 22 37 15 12 4 2 29 32 253
2008 EN-05 8 32 40 15 3 1 1 19 41 149
2008 EN-06 14 23 36 18 9 0 0 27 36 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 23 31 31 10 3 1 1 13 55 702
2019 EN-02 0 14 36 14 21 14 0 42 17 14
2019 EN-03 28 22 32 14 4 0 0 18 50 50
2019 EN-04 20 35 30 10 3 1 1 14 55 338
2019 EN-05 28 30 32 8 2 0 1 10 58 236
2019 EN-06 22 31 29 14 4 0 0 18 53 51
2018 EN 27 31 30 8 3 1 0 11 59 543
2018 EN-02 20 20 20 20 20 0 0 40 40 10
2018 EN-03 26 16 26 19 6 6 0 28 45 31
2018 EN-04 25 33 29 7 5 0 1 12 58 265
2018 EN-05 30 32 31 6 1 0 0 7 63 182
2018 EN-06 32 28 36 4 0 0 0 4 60 47
2017 EN 26 30 29 9 3 1 2 12 58 641
2017 EN-03 21 24 39 8 3 0 5 11 47 38
2017 EN-04 25 29 29 11 3 1 2 14 55 327
2017 EN-05 30 31 27 7 3 1 1 10 62 213
2017 EN-06 27 44 25 4 0 0 0 4 71 48
2014 EN 29 33 26 7 3 1 1 10 63 707
2014 EN-03 20 22 41 9 9 0 0 17 41 46
2014 EN-04 28 33 25 8 4 1 2 12 62 384
2014 EN-05 31 36 25 6 1 0 0 7 68 216
2014 EN-06 27 31 33 7 0 0 2 7 59 45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 9 16 38 26 10 0 2 37 25 704
2019 EN-02 7 14 57 7 14 0 0 21 21 14
2019 EN-03 12 18 33 25 10 0 2 36 30 51
2019 EN-04 8 16 36 26 13 0 1 39 24 339
2019 EN-05 11 15 39 26 8 0 2 35 26 235
2019 EN-06 6 21 40 23 10 0 0 33 27 52
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 59 18 10 7 3 0 3 79 11 706
2019 EN-02 79 14 0 0 7 0 0 93 7 14
2019 EN-03 65 20 6 4 2 0 4 88 6 51
2019 EN-04 62 15 10 7 3 0 3 80 10 340
2019 EN-05 51 20 12 9 4 0 3 74 14 236
2019 EN-06 56 27 12 6 0 0 0 83 6 52
2017 EN 60 19 10 6 2 0 4 81 8 644
2017 EN-03 61 16 16 3 0 0 5 81 3 38
2017 EN-04 60 15 11 6 3 0 5 79 10 330
2017 EN-05 60 23 9 5 1 0 2 84 6 213
2017 EN-06 56 27 4 8 2 0 2 85 11 48
2014 EN 63 17 7 4 5 0 4 83 10 707
2014 EN-03 80 9 4 2 2 0 2 91 4 46
2014 EN-04 62 17 7 3 5 0 6 84 9 384
2014 EN-05 56 21 7 6 7 0 1 79 14 216
2014 EN-06 71 13 4 4 4 0 2 86 9 45
2011 EN 62 16 8 6 5 1 3 80 12 773
2011 EN-02 68 14 5 0 9 0 5 86 10 22
2011 EN-03 78 10 5 7 0 0 0 88 7 73
2011 EN-04 65 15 7 5 4 1 4 84 9 405
2011 EN-05 51 20 10 9 8 0 2 72 17 224
2011 EN-06 58 13 11 7 7 0 4 74 14 45
2008 EN 60 14 9 6 5 1 5 79 11 504
2008 EN-02 69 19 6 6 0 0 0 88 6 16
2008 EN-03 56 13 7 5 4 4 11 81 11 55
2008 EN-04 64 11 8 4 5 2 6 82 9 253
2008 EN-05 52 18 12 10 4 0 4 73 15 150
2008 EN-06 59 18 9 5 9 0 0 77 14 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 31 34 16 7 7 5 1 69 14 705
2019 EN-02 29 43 14 0 0 7 7 83 0 14
2019 EN-03 22 36 22 6 4 6 4 64 11 50
2019 EN-04 30 32 18 6 8 5 1 66 15 340
2019 EN-05 28 36 13 9 8 5 0 69 18 236
2019 EN-06 48 38 10 0 4 0 0 87 4 52
2018 EN 26 40 16 7 6 4 1 69 14 537
2018 EN-02 40 50 0 10 0 0 0 90 10 10
2018 EN-03 23 26 26 10 10 6 0 52 21 31
2018 EN-04 25 37 17 8 7 5 2 65 16 262
2018 EN-05 24 44 18 5 6 3 1 71 11 181
2018 EN-06 33 60 4 0 0 0 2 95 0 45
2017 EN 29 35 17 8 5 4 2 69 13 644
2017 EN-03 21 34 21 3 8 5 8 64 12 38
2017 EN-04 27 31 17 11 6 6 2 63 18 330
2017 EN-05 28 43 16 6 2 3 2 75 8 213
2017 EN-06 56 27 8 6 2 0 0 83 8 48
2014 EN 31 35 13 9 6 5 2 71 15 707
2014 EN-03 20 28 15 24 4 7 2 52 31 46
2014 EN-04 30 33 11 10 7 5 3 69 18 384
2014 EN-05 31 37 19 5 4 4 1 71 9 216
2014 EN-06 51 38 4 2 0 2 2 93 2 45

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 49 29 9 7 7 0 0 78 13 706
2019 EN-02 57 36 7 0 0 0 0 93 0 14
2019 EN-03 39 31 16 8 6 0 0 71 14 51
2019 EN-04 45 30 9 7 9 0 0 75 16 340
2019 EN-05 52 28 7 8 6 0 0 80 13 236
2019 EN-06 65 27 6 0 2 0 0 92 2 52
2018 EN 43 35 8 8 5 0 0 78 13 532
2018 EN-02 40 50 0 0 10 0 0 90 10 10
2018 EN-03 42 39 3 13 3 0 0 81 16 31
2018 EN-04 39 33 11 11 6 0 0 72 17 259
2018 EN-05 44 40 7 5 4 0 0 83 9 179
2018 EN-06 67 27 2 4 0 0 0 93 4 45
2017 EN 43 34 8 8 6 1 0 79 14 641
2017 EN-03 34 47 3 11 5 0 0 82 16 38
2017 EN-04 37 35 9 11 7 1 1 73 18 328
2017 EN-05 46 35 8 4 4 1 0 83 9 213
2017 EN-06 74 21 0 2 2 0 0 96 4 47
2014 EN 42 35 10 7 5 1 0 78 13 707
2014 EN-03 15 48 13 13 9 2 0 64 22 46
2014 EN-04 41 32 13 7 7 1 0 73 14 384
2014 EN-05 45 40 5 7 3 0 0 86 10 216
2014 EN-06 62 31 2 2 2 0 0 93 4 45

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 50 36 7 5 2 0 0 86 7 703
2019 EN-02 50 43 7 0 0 0 0 93 0 14
2019 EN-03 41 45 10 4 0 0 0 86 4 51
2019 EN-04 49 34 8 6 3 0 0 83 9 340
2019 EN-05 49 37 6 5 3 0 0 86 8 233
2019 EN-06 69 31 0 0 0 0 0 100 0 52
2018 EN 49 38 7 4 3 0 0 86 7 532
2018 EN-02 70 20 10 0 0 0 0 90 0 10
2018 EN-03 45 35 13 3 3 0 0 81 6 31
2018 EN-04 47 37 7 6 4 0 0 84 9 257
2018 EN-05 48 43 6 3 1 0 0 90 4 181
2018 EN-06 58 33 7 0 2 0 0 91 2 45
2017 EN 46 39 8 4 2 0 0 85 6 641
2017 EN-03 37 47 5 3 8 0 0 84 11 38
2017 EN-04 41 40 12 6 2 0 0 80 8 327
2017 EN-05 52 38 6 2 1 0 0 90 4 213
2017 EN-06 63 35 2 0 0 0 0 98 0 48
2014 EN 42 41 10 6 2 0 0 83 8 707
2014 EN-03 33 43 17 4 2 0 0 76 7 46
2014 EN-04 39 40 11 7 3 0 0 80 9 384
2014 EN-05 46 40 6 6 1 0 0 87 7 216
2014 EN-06 58 38 4 0 0 0 0 96 0 45

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 44 39 11 3 3 0 0 83 6 705
2019 EN-02 43 50 7 0 0 0 0 93 0 14
2019 EN-03 39 45 12 0 4 0 0 84 4 51
2019 EN-04 39 41 14 4 3 0 0 80 6 340
2019 EN-05 48 36 8 3 3 1 0 85 7 235
2019 EN-06 62 31 6 2 0 0 0 92 2 52
2018 EN 42 39 13 3 3 1 0 82 5 537
2018 EN-02 50 30 20 0 0 0 0 80 0 10
2018 EN-03 39 39 13 3 6 0 0 77 10 31
2018 EN-04 36 40 17 2 3 1 0 77 5 262
2018 EN-05 45 41 9 4 1 0 0 86 5 181
2018 EN-06 71 24 4 0 0 0 0 96 0 45
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 55 27 12 3 3 0 1 83 6 707
2019 EN-02 43 29 21 0 7 0 0 71 7 14
2019 EN-03 49 35 10 2 2 0 2 86 4 51
2019 EN-04 51 27 13 4 3 1 1 80 7 341
2019 EN-05 57 27 11 2 3 0 0 84 5 236
2019 EN-06 75 19 4 0 2 0 0 94 2 52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 33 14 7 6 0 0 72 14 704
2019 EN-02 43 36 14 7 0 0 0 79 7 14
2019 EN-03 35 31 16 4 12 2 0 68 16 51
2019 EN-04 38 30 16 7 7 1 0 69 15 340
2019 EN-05 36 38 12 9 5 0 0 74 13 234
2019 EN-06 46 33 13 4 4 0 0 79 8 52
2018 EN 34 39 15 8 5 0 0 73 13 536
2018 EN-02 40 20 20 10 10 0 0 60 20 10
2018 EN-03 19 48 16 6 10 0 0 68 16 31
2018 EN-04 34 35 16 11 4 0 0 69 15 262
2018 EN-05 32 48 11 3 5 1 0 81 8 180
2018 EN-06 47 29 18 4 2 0 0 76 7 45
2017 EN 35 40 11 7 5 0 0 76 12 643
2017 EN-03 18 50 11 11 11 0 0 68 21 38
2017 EN-04 31 42 13 10 4 0 0 73 14 329
2017 EN-05 39 39 12 3 6 0 0 78 9 213
2017 EN-06 60 27 4 6 2 0 0 88 8 48
2014 EN 34 37 15 8 6 0 0 71 14 707
2014 EN-03 26 33 15 13 11 0 2 60 24 46
2014 EN-04 30 37 18 9 6 0 0 67 15 384
2014 EN-05 40 37 12 6 5 0 0 77 11 216
2014 EN-06 49 38 4 7 0 0 2 89 7 45
2011 EN 29 43 13 9 4 1 0 73 14 772
2011 EN-02 32 55 5 5 5 0 0 86 9 22
2011 EN-03 37 44 14 4 1 0 0 81 5 73
2011 EN-04 27 42 15 11 5 0 0 69 16 404
2011 EN-05 27 44 14 9 4 1 0 72 13 224
2011 EN-06 47 38 2 7 4 0 2 86 11 45
2008 EN 25 41 12 13 7 0 1 67 21 504
2008 EN-02 19 44 6 19 13 0 0 63 31 16
2008 EN-03 25 44 9 13 7 0 2 70 20 55
2008 EN-04 26 40 13 12 8 1 0 67 20 253
2008 EN-05 21 45 13 12 7 0 2 67 20 150
2008 EN-06 41 18 18 23 0 0 0 59 23 22

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 53 26 11 5 4 1 0 80 9 704
2019 EN-02 57 29 0 7 7 0 0 86 14 14
2019 EN-03 54 28 6 2 6 4 0 85 8 50
2019 EN-04 52 26 11 5 5 1 0 79 10 339
2019 EN-05 52 25 13 6 4 0 0 78 9 236
2019 EN-06 60 25 10 2 4 0 0 85 6 52
2018 EN 46 33 11 5 3 1 0 80 9 536
2018 EN-02 60 30 0 0 10 0 0 90 10 10
2018 EN-03 23 48 13 6 6 3 0 73 13 31
2018 EN-04 43 32 13 7 3 2 0 77 10 263
2018 EN-05 47 37 8 3 3 1 0 85 6 179
2018 EN-06 62 20 9 4 2 2 0 84 7 45
2017 EN 49 30 10 6 3 2 0 81 9 644
2017 EN-03 42 37 5 3 11 3 0 81 14 38
2017 EN-04 43 32 11 8 3 3 0 78 11 330
2017 EN-05 52 29 9 6 2 1 0 82 8 213
2017 EN-06 71 19 6 2 2 0 0 90 4 48
2014 EN 47 32 10 7 3 1 0 79 11 707
2014 EN-03 33 37 9 7 9 7 0 74 16 46
2014 EN-04 42 34 10 9 3 1 0 78 12 384
2014 EN-05 53 29 10 5 2 0 0 82 7 216
2014 EN-06 64 20 4 4 2 2 2 88 7 45
2011 EN 45 34 11 5 4 1 0 80 9 772
2011 EN-02 59 27 9 0 5 0 0 86 5 22
2011 EN-03 47 37 14 3 0 0 0 84 3 73
2011 EN-04 42 36 12 5 4 1 0 79 9 404
2011 EN-05 45 33 10 7 4 1 0 79 11 224
2011 EN-06 60 24 4 4 4 2 0 86 9 45
2008 EN 42 35 10 6 4 2 1 79 10 504
2008 EN-02 50 25 6 13 6 0 0 75 19 16
2008 EN-03 31 44 9 5 7 4 0 77 13 55
2008 EN-04 40 36 11 5 6 2 0 77 11 253
2008 EN-05 47 32 11 6 1 1 3 82 7 150
2008 EN-06 59 18 5 14 0 5 0 81 14 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 45 33 9 7 6 0 0 78 13 705
2019 EN-02 57 29 0 7 7 0 0 86 14 14
2019 EN-03 46 32 6 6 6 0 4 81 13 50
2019 EN-04 43 33 10 7 7 1 0 76 14 340
2019 EN-05 45 33 9 8 5 0 0 78 13 236
2019 EN-06 54 38 4 0 4 0 0 92 4 52
2018 EN 40 35 12 7 5 0 0 76 13 535
2018 EN-02 50 30 10 0 10 0 0 80 10 10
2018 EN-03 26 45 16 3 10 0 0 71 13 31
2018 EN-04 36 36 13 9 6 0 0 72 15 262
2018 EN-05 45 37 9 5 4 0 0 82 9 179
2018 EN-06 60 20 13 2 4 0 0 80 7 45
2017 EN 43 33 11 9 3 0 0 77 12 643
2017 EN-03 29 42 11 11 8 0 0 71 18 38
2017 EN-04 35 36 13 12 4 0 0 72 16 329
2017 EN-05 51 31 9 6 1 1 0 83 7 213
2017 EN-06 71 19 6 2 2 0 0 90 4 48
2014 EN 41 35 9 8 6 0 0 76 14 707
2014 EN-03 28 35 11 15 9 2 0 64 24 46
2014 EN-04 36 37 10 10 7 0 0 73 17 384
2014 EN-05 49 34 9 5 3 0 0 83 8 216
2014 EN-06 56 31 2 4 4 0 2 89 9 45
2011 EN 37 39 10 8 5 1 0 77 13 772
2011 EN-02 36 50 9 0 5 0 0 86 5 22
2011 EN-03 40 48 10 1 0 1 0 89 1 73
2011 EN-04 35 37 12 10 5 0 0 72 16 404
2011 EN-05 38 41 9 6 6 0 0 79 12 224
2011 EN-06 56 29 7 4 4 0 0 84 9 45
2008 EN 35 36 10 12 7 0 0 71 19 504
2008 EN-02 31 31 19 13 6 0 0 63 19 16
2008 EN-03 27 44 9 11 9 0 0 71 20 55
2008 EN-04 30 39 9 12 9 0 0 70 21 253
2008 EN-05 42 31 10 11 3 1 1 75 15 150
2008 EN-06 55 14 14 18 0 0 0 68 18 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 74 12 6 2 2 0 2 89 5 706
2019 EN-02 93 0 0 0 7 0 0 93 7 14
2019 EN-03 78 16 2 0 0 0 4 98 0 51
2019 EN-04 74 11 7 2 2 0 3 88 5 340
2019 EN-05 73 13 6 3 3 0 2 88 6 236
2019 EN-06 79 15 6 0 0 0 0 94 0 52
2017 EN 75 12 5 2 2 0 4 90 5 643
2017 EN-03 74 18 5 0 3 0 0 92 3 38
2017 EN-04 74 10 6 2 2 0 6 90 4 329
2017 EN-05 74 12 5 4 4 0 2 88 8 213
2017 EN-06 81 13 2 2 0 0 2 96 2 48
2014 EN 71 14 5 3 2 0 4 89 5 707
2014 EN-03 78 11 4 0 2 0 4 93 2 46
2014 EN-04 69 15 4 2 3 1 6 90 6 384
2014 EN-05 70 13 8 5 2 0 2 85 7 216
2014 EN-06 84 9 2 0 2 0 2 95 2 45
2011 EN 72 14 4 3 3 1 3 89 6 771
2011 EN-02 68 14 0 5 5 0 9 90 10 22
2011 EN-03 84 10 4 1 0 0 1 94 1 73
2011 EN-04 73 15 3 1 3 1 4 93 4 403
2011 EN-05 66 14 7 6 5 0 2 82 11 224
2011 EN-06 71 18 4 0 2 0 4 93 2 45
2008 EN 75 9 5 2 3 1 5 90 6 503
2008 EN-02 88 6 6 0 0 0 0 94 0 16
2008 EN-03 69 11 4 5 0 0 11 90 6 55
2008 EN-04 75 10 4 2 3 1 6 90 5 252
2008 EN-05 74 9 6 3 3 1 5 87 6 150
2008 EN-06 82 14 0 0 5 0 0 95 5 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 60 26 6 3 3 2 1 88 6 706
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 55 35 4 2 0 2 2 94 2 51
2019 EN-04 58 25 6 4 4 2 1 85 9 341
2019 EN-05 60 26 6 3 1 2 1 89 4 235
2019 EN-06 65 23 8 0 4 0 0 88 4 52
2017 EN 56 27 6 4 3 2 1 86 7 644
2017 EN-03 53 29 3 3 3 8 3 91 6 38
2017 EN-04 55 27 8 4 3 2 1 84 8 330
2017 EN-05 55 29 6 4 3 2 0 87 8 213
2017 EN-06 63 29 4 0 2 0 2 94 2 48
2014 EN 53 28 6 5 3 2 3 86 8 706
2014 EN-03 59 20 7 4 4 4 2 84 9 46
2014 EN-04 49 31 5 6 2 3 4 86 9 383
2014 EN-05 60 25 7 3 3 0 2 86 6 216
2014 EN-06 47 29 7 9 0 4 4 83 10 45
2011 EN 51 32 7 5 2 3 1 86 7 772
2011 EN-02 68 27 0 5 0 0 0 95 5 22
2011 EN-03 45 34 8 4 0 7 1 87 4 73
2011 EN-04 51 32 6 4 2 3 1 88 6 405
2011 EN-05 50 32 6 6 2 3 1 86 8 223
2011 EN-06 49 24 18 4 2 0 2 75 7 45

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 60 23 9 3 3 1 0 84 7 704
2019 EN-02 71 14 7 7 0 0 0 86 7 14
2019 EN-03 65 22 4 8 2 0 0 86 10 51
2019 EN-04 56 26 11 3 4 0 0 82 7 339
2019 EN-05 61 21 9 4 3 3 0 84 7 235
2019 EN-06 69 19 10 0 2 0 0 88 2 52
2018 EN 50 32 12 3 3 0 0 82 6 533
2018 EN-02 40 50 10 0 0 0 0 90 0 10
2018 EN-03 32 35 23 6 3 0 0 68 10 31
2018 EN-04 47 33 13 3 3 0 0 81 7 261
2018 EN-05 55 31 8 3 3 0 0 87 6 179
2018 EN-06 66 16 11 5 2 0 0 82 7 44
2017 EN 51 30 10 4 3 2 0 82 7 644
2017 EN-03 34 47 8 5 5 0 0 82 11 38
2017 EN-04 48 29 14 5 2 2 0 78 8 330
2017 EN-05 52 33 7 3 4 2 0 87 7 213
2017 EN-06 75 15 6 2 2 0 0 90 4 48

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 51 30 8 5 5 0 0 81 11 703
2019 EN-02 54 31 0 8 8 0 0 85 15 13
2019 EN-03 45 35 6 2 10 0 2 82 12 51
2019 EN-04 51 27 10 6 5 0 0 78 12 339
2019 EN-05 49 33 9 4 5 0 0 82 9 235
2019 EN-06 63 29 2 4 2 0 0 92 6 52
2018 EN 47 31 10 6 6 0 0 78 12 535
2018 EN-02 30 50 10 0 10 0 0 80 10 10
2018 EN-03 29 35 23 0 13 0 0 65 13 31
2018 EN-04 44 29 13 9 6 0 0 73 15 262
2018 EN-05 53 34 5 4 4 1 0 87 8 179
2018 EN-06 60 22 7 4 7 0 0 82 11 45
2017 EN 49 29 12 5 4 0 0 79 9 641
2017 EN-03 29 45 13 3 11 0 0 74 13 38
2017 EN-04 47 27 16 6 3 0 0 75 10 328
2017 EN-05 49 33 9 4 3 1 0 83 7 213
2017 EN-06 79 13 4 2 2 0 0 91 4 47
2014 EN 48 30 10 7 4 0 0 78 12 707
2014 EN-03 43 22 13 17 4 0 0 65 22 46
2014 EN-04 42 32 12 8 5 0 0 75 13 384
2014 EN-05 57 28 6 5 3 0 0 85 8 216
2014 EN-06 60 27 2 7 4 0 0 87 11 45

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 13 43 19 13 3 4 4 61 18 322
2019 EN-04 9 36 24 13 4 8 6 53 19 85
2019 EN-05 13 45 17 15 5 4 2 61 21 174
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 34 37 14 5 5 4 0 75 11 697
2019 EN-02 36 29 14 0 0 21 0 82 0 14
2019 EN-03 31 33 16 8 2 6 4 72 11 51
2019 EN-04 31 36 16 6 7 4 0 71 13 337
2019 EN-05 35 41 11 5 6 3 0 78 11 234
2019 EN-06 50 37 8 4 2 0 0 87 6 52
2018 EN 34 37 15 6 5 4 0 73 11 542
2018 EN-02 70 10 10 0 10 0 0 80 10 10
2018 EN-03 23 42 16 3 6 6 3 71 11 31
2018 EN-04 31 40 13 6 6 5 0 74 12 263
2018 EN-05 32 37 19 7 3 3 0 70 10 183
2018 EN-06 57 26 13 4 0 0 0 83 4 47
2017 EN 35 35 14 7 5 5 0 73 12 644
2017 EN-03 21 42 18 11 5 3 0 65 16 38
2017 EN-04 31 34 15 8 5 6 0 69 15 330
2017 EN-05 36 36 13 5 5 6 0 76 10 213
2017 EN-06 58 31 4 4 2 0 0 90 6 48
2014 EN 31 35 15 8 5 5 0 71 14 707
2014 EN-03 17 41 17 13 4 7 0 63 19 46
2014 EN-04 32 34 14 9 4 6 1 71 14 384
2014 EN-05 28 39 17 6 6 4 0 70 13 216
2014 EN-06 53 33 7 0 4 2 0 89 5 45
2011 EN 32 37 15 7 4 5 0 73 12 773
2011 EN-02 45 36 9 5 0 5 0 86 5 22
2011 EN-03 29 40 16 4 1 8 1 76 6 73
2011 EN-04 30 36 16 9 4 5 0 70 14 405
2011 EN-05 34 38 11 7 6 4 0 75 13 224
2011 EN-06 44 31 18 2 4 0 0 76 7 45

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 28 37 17 9 7 1 0 66 17 697
2019 EN-02 36 36 7 0 0 21 0 91 0 14
2019 EN-03 24 41 10 14 8 2 2 67 22 51
2019 EN-04 28 33 20 9 9 1 0 62 18 338
2019 EN-05 25 41 18 9 7 1 0 67 16 233
2019 EN-06 42 35 13 8 2 0 0 77 10 52
2018 EN 26 38 18 10 6 1 0 65 17 539
2018 EN-02 60 20 0 10 10 0 0 80 20 10
2018 EN-03 13 35 19 10 16 3 3 52 28 31
2018 EN-04 24 38 19 11 7 1 0 63 18 261
2018 EN-05 26 40 19 9 5 0 0 67 14 183
2018 EN-06 43 39 9 9 0 0 0 83 9 46
2017 EN 29 38 16 9 8 1 0 67 17 641
2017 EN-03 21 42 21 8 8 0 0 63 16 38
2017 EN-04 25 35 20 9 10 1 0 61 19 327
2017 EN-05 28 42 13 11 5 0 0 71 17 213
2017 EN-06 52 31 10 2 4 0 0 83 6 48
2014 EN 22 38 17 14 8 1 0 61 22 707
2014 EN-03 20 33 15 24 9 0 0 52 33 46
2014 EN-04 21 37 19 12 8 2 0 59 21 384
2014 EN-05 22 41 17 12 9 0 0 63 20 216
2014 EN-06 42 36 7 13 2 0 0 78 16 45
2011 EN 23 39 19 10 8 1 0 63 17 772
2011 EN-02 55 23 18 5 0 0 0 77 5 22
2011 EN-03 26 40 18 12 3 1 0 67 15 73
2011 EN-04 20 38 21 10 8 2 0 59 19 405
2011 EN-05 21 44 17 8 9 0 0 65 17 223
2011 EN-06 33 40 16 7 4 0 0 73 11 45
2008 EN 23 39 18 10 8 2 1 63 19 504
2008 EN-02 38 31 25 6 0 0 0 69 6 16
2008 EN-03 27 35 20 5 13 0 0 62 18 55
2008 EN-04 21 39 17 11 8 3 1 62 20 253
2008 EN-05 25 42 16 10 7 1 0 67 17 150
2008 EN-06 23 41 14 14 9 0 0 64 23 22

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 15 35 22 14 11 3 0 52 26 696
2019 EN-02 29 29 14 7 0 21 0 73 9 14
2019 EN-03 14 35 25 8 10 6 2 53 19 51
2019 EN-04 16 31 21 15 13 4 0 49 29 337
2019 EN-05 12 39 22 15 11 1 0 52 26 233
2019 EN-06 15 48 23 10 4 0 0 63 13 52
2018 EN 14 36 23 15 9 3 0 52 25 539
2018 EN-02 50 30 10 0 10 0 0 80 10 10
2018 EN-03 10 32 19 6 16 13 3 50 27 31
2018 EN-04 15 33 22 15 10 5 0 51 26 261
2018 EN-05 13 37 25 19 7 0 0 50 26 183
2018 EN-06 9 59 22 7 4 0 0 67 11 46
2017 EN 14 38 20 17 8 3 0 54 26 643
2017 EN-03 16 34 18 21 8 3 0 51 30 38
2017 EN-04 13 33 23 16 9 5 0 49 27 329
2017 EN-05 12 41 18 19 8 1 0 54 27 213
2017 EN-06 19 56 8 13 4 0 0 75 17 48
2014 EN 13 32 18 21 13 3 0 47 34 707
2014 EN-03 17 20 13 26 17 7 0 40 47 46
2014 EN-04 12 34 20 21 10 3 0 47 32 384
2014 EN-05 12 34 18 19 16 1 0 47 35 216
2014 EN-06 27 33 9 18 13 0 0 60 31 45
2011 EN 10 38 22 17 9 3 0 49 27 769
2011 EN-02 23 41 18 9 0 9 0 70 10 22
2011 EN-03 18 38 25 7 5 7 0 60 13 73
2011 EN-04 8 37 25 17 9 3 0 47 27 401
2011 EN-05 10 38 17 21 13 1 0 48 34 224
2011 EN-06 13 42 22 13 9 0 0 56 22 45
2008 EN 9 37 22 17 10 5 0 48 28 503
2008 EN-02 19 38 19 25 0 0 0 56 25 16
2008 EN-03 11 47 13 13 11 5 0 62 25 55
2008 EN-04 8 32 26 15 10 8 0 44 27 252
2008 EN-05 7 42 20 19 11 1 0 50 30 150
2008 EN-06 9 36 14 27 14 0 0 45 41 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 15 36 21 17 10 1 0 52 27 695
2019 EN-02 43 14 21 7 0 14 0 67 8 14
2019 EN-03 12 35 27 8 14 2 2 49 22 51
2019 EN-04 14 32 24 15 13 2 0 48 28 336
2019 EN-05 15 40 16 21 8 0 0 55 30 233
2019 EN-06 19 44 23 13 0 0 0 63 13 52
2018 EN 15 37 18 20 9 1 0 53 29 542
2018 EN-02 50 20 0 30 0 0 0 70 30 10
2018 EN-03 3 42 26 10 16 3 0 47 27 31
2018 EN-04 13 35 20 20 11 1 0 49 31 263
2018 EN-05 15 39 16 22 8 0 0 54 30 183
2018 EN-06 23 49 11 13 4 0 0 72 17 47
2017 EN 16 38 19 16 10 2 0 55 26 642
2017 EN-03 5 29 37 16 8 5 0 36 25 38
2017 EN-04 16 31 23 16 12 2 0 48 29 328
2017 EN-05 16 45 13 18 8 0 0 61 26 213
2017 EN-06 21 63 6 8 2 0 0 83 10 48
2014 EN 16 35 19 18 11 1 0 51 30 706
2014 EN-03 9 30 15 24 17 4 0 41 43 46
2014 EN-04 13 33 23 20 11 1 0 46 31 383
2014 EN-05 19 39 16 14 12 0 0 58 26 216
2014 EN-06 36 36 16 7 4 2 0 73 11 45
2011 EN 13 36 19 18 12 2 0 50 31 770
2011 EN-02 14 36 14 18 9 9 0 55 30 22
2011 EN-03 18 42 15 12 11 1 0 61 24 73
2011 EN-04 12 33 20 20 13 2 0 46 33 403
2011 EN-05 11 39 17 18 13 1 0 51 31 223
2011 EN-06 18 44 18 13 7 0 0 62 20 45
2008 EN 13 40 17 20 8 2 0 54 28 504
2008 EN-02 13 25 38 13 0 13 0 43 14 16
2008 EN-03 15 51 7 18 9 0 0 65 27 55
2008 EN-04 11 38 20 20 8 3 0 51 28 253
2008 EN-05 13 42 17 19 9 1 0 55 28 150
2008 EN-06 18 45 5 27 5 0 0 64 32 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 39 31 15 6 3 5 1 75 10 704
2019 EN-02 43 29 21 0 0 7 0 77 0 14
2019 EN-03 33 25 16 8 4 10 4 68 14 51
2019 EN-04 42 31 12 6 2 6 1 78 9 339
2019 EN-05 36 33 17 6 4 4 0 72 11 235
2019 EN-06 37 35 19 4 2 2 2 74 6 52
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 24 45 19 8 3 1 0 70 11 704
2019 EN-02 50 21 21 0 0 7 0 77 0 14
2019 EN-03 16 48 18 10 6 2 0 65 16 50
2019 EN-04 25 41 22 9 2 1 0 66 12 340
2019 EN-05 23 52 15 7 3 0 0 75 10 235
2019 EN-06 29 48 17 6 0 0 0 77 6 52
2018 EN 22 49 15 9 4 0 0 71 14 541
2018 EN-02 30 60 10 0 0 0 0 90 0 10
2018 EN-03 23 39 13 13 13 0 0 61 26 31
2018 EN-04 19 49 18 10 4 1 0 69 13 263
2018 EN-05 23 51 12 10 5 0 0 74 15 182
2018 EN-06 36 47 15 2 0 0 0 83 2 47
2017 EN 28 43 15 9 5 1 0 71 13 643
2017 EN-03 24 45 16 11 3 3 0 70 14 38
2017 EN-04 26 38 18 11 5 1 0 65 17 330
2017 EN-05 26 49 13 7 5 0 0 75 12 212
2017 EN-06 46 48 6 0 0 0 0 94 0 48
2014 EN 22 42 16 13 6 1 0 65 19 707
2014 EN-03 24 28 13 24 9 2 0 53 33 46
2014 EN-04 20 43 18 13 5 1 0 63 18 384
2014 EN-05 23 44 16 10 7 0 0 67 17 216
2014 EN-06 38 47 2 7 7 0 0 84 13 45
2011 EN 20 47 17 11 4 1 0 68 15 770
2011 EN-02 41 27 14 14 0 5 0 71 14 22
2011 EN-03 22 41 18 12 1 5 0 67 14 73
2011 EN-04 19 49 17 10 5 1 0 68 15 403
2011 EN-05 20 46 18 11 5 0 0 65 16 224
2011 EN-06 20 50 11 16 2 0 0 70 18 44

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 10 33 23 21 11 2 0 43 33 702
2019 EN-02 14 36 29 7 0 14 0 58 8 14
2019 EN-03 8 29 25 22 12 4 0 39 35 51
2019 EN-04 11 30 24 22 10 2 0 42 33 340
2019 EN-05 7 36 21 22 13 1 0 43 36 233
2019 EN-06 8 39 22 16 14 2 0 48 30 51

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 30 41 14 8 5 1 0 72 13 705
2019 EN-02 29 57 7 0 0 7 0 92 0 14
2019 EN-03 18 31 27 16 4 2 2 51 20 51
2019 EN-04 30 40 16 8 4 1 0 72 12 340
2019 EN-05 28 44 11 9 7 1 0 73 16 235
2019 EN-06 46 40 10 4 0 0 0 87 4 52
2018 EN 30 46 12 6 4 1 1 78 10 540
2018 EN-02 50 30 10 10 0 0 0 80 10 10
2018 EN-03 13 35 26 13 10 3 0 50 23 31
2018 EN-04 28 49 10 8 3 2 1 79 11 263
2018 EN-05 29 46 14 5 4 0 1 77 9 181
2018 EN-06 51 43 4 2 0 0 0 94 2 47
2017 EN 37 44 10 6 2 1 0 81 8 640
2017 EN-03 34 42 11 8 5 0 0 76 13 38
2017 EN-04 35 44 11 8 2 1 0 79 10 328
2017 EN-05 34 47 11 3 2 2 0 83 6 211
2017 EN-06 67 25 6 2 0 0 0 92 2 48
2014 EN 40 38 11 7 2 2 0 80 9 706
2014 EN-03 35 39 13 7 4 2 0 76 11 46
2014 EN-04 37 40 12 8 2 2 1 78 10 383
2014 EN-05 42 38 9 5 4 1 0 82 9 216
2014 EN-06 69 22 2 4 2 0 0 91 7 45
2011 EN 37 40 11 6 3 2 1 79 10 770
2011 EN-02 45 41 5 5 0 5 0 90 5 22
2011 EN-03 37 36 15 5 1 5 0 77 7 73
2011 EN-04 34 42 11 7 3 2 1 78 11 403
2011 EN-05 38 40 10 6 3 2 0 80 10 224
2011 EN-06 59 30 5 5 2 0 0 89 7 44
2008 EN 31 40 14 8 4 2 0 73 13 503
2008 EN-02 19 31 19 19 0 13 0 57 21 16
2008 EN-03 24 51 15 5 5 0 0 75 11 55
2008 EN-04 29 41 12 10 4 3 1 72 15 252
2008 EN-05 37 37 13 6 4 2 0 76 10 150
2008 EN-06 50 32 18 0 0 0 0 82 0 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 34 41 16 5 3 0 0 76 8 704
2019 EN-02 29 64 0 0 0 7 0 100 0 14
2019 EN-03 25 37 25 6 2 0 4 65 8 51
2019 EN-04 32 41 18 6 3 0 0 73 9 339
2019 EN-05 36 42 14 3 4 0 0 78 8 235
2019 EN-06 50 35 8 6 2 0 0 85 8 52
2018 EN 40 37 15 5 2 0 0 78 7 541
2018 EN-04 39 38 15 5 3 0 0 77 8 264
2018 EN-05 37 42 14 4 2 0 0 79 7 182
2018 EN-06 70 23 4 2 0 0 0 94 2 47

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 23 31 16 11 11 7 1 59 24 701
2019 EN-02 29 36 14 7 0 14 0 75 8 14
2019 EN-03 8 42 18 12 8 8 4 57 23 50
2019 EN-04 20 34 14 12 12 8 1 58 26 338
2019 EN-05 24 26 17 12 13 7 0 54 27 235
2019 EN-06 39 31 16 2 8 2 2 73 10 51
2018 EN 23 33 18 9 10 7 1 60 21 541
2018 EN-02 40 10 10 10 30 0 0 50 40 10
2018 EN-03 16 35 23 10 3 13 0 59 15 31
2018 EN-04 17 33 19 11 11 9 1 55 24 263
2018 EN-05 23 36 17 9 10 4 1 62 20 182
2018 EN-06 47 26 15 4 2 4 2 77 7 47
2017 EN 24 31 15 11 9 8 1 61 22 642
2017 EN-03 8 42 18 11 8 13 0 58 21 38
2017 EN-04 23 30 14 12 11 10 1 59 25 330
2017 EN-05 25 31 17 12 9 7 1 60 22 211
2017 EN-06 46 27 15 0 6 2 4 78 7 48
2014 EN 22 29 17 13 10 7 1 56 25 706
2014 EN-03 24 20 24 9 11 13 0 50 23 46
2014 EN-04 17 29 18 15 11 7 2 51 29 383
2014 EN-05 24 33 17 10 11 6 0 60 22 216
2014 EN-06 49 22 4 7 7 11 0 80 15 45
2011 EN 19 30 19 11 9 11 1 56 22 773
2011 EN-02 27 41 18 0 0 14 0 79 0 22
2011 EN-03 19 25 14 10 8 23 1 58 24 73
2011 EN-04 17 29 18 13 10 12 1 53 26 405
2011 EN-05 18 33 21 10 9 7 1 56 21 224
2011 EN-06 27 33 29 7 2 2 0 61 9 45

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 35 16 13 10 1 0 60 24 707
2019 EN-02 50 29 7 0 0 14 0 92 0 14
2019 EN-03 24 29 20 16 12 0 0 53 27 51
2019 EN-04 23 30 18 14 13 1 0 54 28 341
2019 EN-05 25 39 13 14 8 0 1 65 22 236
2019 EN-06 31 44 10 10 6 0 0 75 15 52
2018 EN 24 34 16 14 10 1 0 60 24 536
2018 EN-02 40 50 10 0 0 0 0 90 0 10
2018 EN-03 29 23 23 13 10 3 0 53 23 31
2018 EN-04 23 29 18 15 12 2 1 53 28 263
2018 EN-05 22 41 15 12 8 1 0 64 21 179
2018 EN-06 35 48 7 11 0 0 0 83 11 46
2017 EN 28 36 14 13 9 0 0 64 22 642
2017 EN-03 26 29 18 18 8 0 0 55 26 38
2017 EN-04 28 31 13 15 12 1 0 59 27 329
2017 EN-05 24 45 15 11 5 0 0 69 16 212
2017 EN-06 48 40 4 4 4 0 0 88 8 48
2014 EN 20 31 16 18 14 1 0 51 32 707
2014 EN-03 24 17 9 26 24 0 0 41 50 46
2014 EN-04 17 33 16 19 15 1 0 50 34 384
2014 EN-05 22 33 17 15 13 0 0 55 28 216
2014 EN-06 36 27 22 9 4 2 0 64 14 45
2011 EN 26 34 16 13 9 1 0 61 22 773
2011 EN-02 41 45 9 0 5 0 0 86 5 22
2011 EN-03 36 26 21 12 4 1 0 63 17 73
2011 EN-04 24 33 18 13 11 0 0 58 24 405
2011 EN-05 23 36 16 14 10 1 0 60 24 224
2011 EN-06 38 44 4 7 7 0 0 82 13 45
2008 EN 22 36 17 13 12 1 0 58 24 503
2008 EN-02 25 44 19 6 0 6 0 73 7 16
2008 EN-03 24 35 13 15 15 0 0 58 29 55
2008 EN-04 21 36 17 11 15 1 0 57 26 253
2008 EN-05 20 39 19 15 7 1 0 59 22 150
2008 EN-06 43 19 14 14 10 0 0 62 24 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 23 26 14 14 20 1 2 50 36 707
2019 EN-02 50 29 7 0 0 0 14 92 0 14
2019 EN-03 18 31 14 20 14 0 4 51 35 51
2019 EN-04 20 24 14 14 26 1 1 45 41 341
2019 EN-05 26 22 14 17 17 0 3 50 35 236
2019 EN-06 31 38 12 8 6 2 4 73 14 52
2018 EN 20 28 15 15 19 1 2 49 35 541
2018 EN-02 40 50 10 0 0 0 0 90 0 10
2018 EN-03 19 32 10 3 32 3 0 53 37 31
2018 EN-04 15 26 16 19 21 2 2 42 42 264
2018 EN-05 22 29 15 13 17 1 3 53 31 181
2018 EN-06 36 30 15 13 4 2 0 67 17 47
2017 EN 19 30 13 17 19 1 1 50 36 643
2017 EN-03 18 24 24 13 21 0 0 42 34 38
2017 EN-04 16 26 13 20 23 2 1 42 44 329
2017 EN-05 19 34 13 15 17 0 1 54 33 213
2017 EN-06 38 46 10 0 2 0 4 87 2 48
2014 EN 14 26 13 20 25 1 1 41 46 707
2014 EN-03 13 17 4 26 37 0 2 31 64 46
2014 EN-04 10 24 15 21 29 1 1 34 51 384
2014 EN-05 16 32 13 16 20 0 2 49 37 216
2014 EN-06 36 27 13 13 9 2 0 64 23 45
2011 EN 16 26 15 19 21 1 2 43 42 773
2011 EN-02 50 32 14 0 5 0 0 82 5 22
2011 EN-03 19 27 18 22 8 3 3 49 32 73
2011 EN-04 13 25 15 18 26 2 1 39 46 405
2011 EN-05 15 25 16 21 22 0 2 40 44 224
2011 EN-06 24 31 16 18 7 0 4 58 26 45
2008 EN 14 30 12 21 20 2 1 45 42 504
2008 EN-02 31 44 6 6 6 0 6 80 13 16
2008 EN-03 18 38 11 16 16 0 0 56 33 55
2008 EN-04 13 28 14 21 21 3 0 42 44 253
2008 EN-05 15 29 11 25 19 1 1 44 45 150
2008 EN-06 9 41 0 14 32 0 5 52 48 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 51 29 12 3 2 0 2 82 6 703
2019 EN-02 77 15 8 0 0 0 0 92 0 13
2019 EN-03 39 33 16 2 2 0 8 79 4 51
2019 EN-04 51 30 11 4 2 0 2 83 6 339
2019 EN-05 52 29 11 4 3 0 1 82 7 235
2019 EN-06 50 25 19 2 2 0 2 76 4 52

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 47 14 10 7 11 2 10 68 21 704
2019 EN-02 43 21 21 0 7 0 7 69 8 14
2019 EN-03 42 22 8 8 6 0 14 74 16 50
2019 EN-04 44 14 12 7 12 2 9 65 22 341
2019 EN-05 50 12 8 8 13 2 8 68 23 234
2019 EN-06 58 13 2 4 8 0 15 84 14 52

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 45 27 14 6 5 1 2 75 11 703
2019 EN-02 64 29 0 7 0 0 0 93 7 14
2019 EN-03 49 25 14 8 0 0 4 78 8 51
2019 EN-04 39 28 15 7 7 1 3 70 14 338
2019 EN-05 48 26 16 4 4 0 1 75 9 235
2019 EN-06 63 23 6 2 2 0 4 90 4 52

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 47 22 14 7 6 2 3 72 14 701
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 50 24 16 2 2 2 4 79 4 50
2019 EN-04 38 23 16 8 8 3 4 65 17 338
2019 EN-05 50 23 13 7 6 0 1 74 13 234
2019 EN-06 65 19 4 6 2 0 4 88 8 52

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 52 17 10 7 10 2 3 72 17 703
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 31 25 6 10 22 0 6 60 33 51
2019 EN-04 47 17 10 9 10 3 4 68 21 339
2019 EN-05 58 14 12 5 9 1 2 74 14 234
2019 EN-06 69 19 2 0 2 0 8 96 2 52

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 78 14 2 1 1 1 3 96 2 702
2019 EN-02 86 7 7 0 0 0 0 93 0 14
2019 EN-03 70 18 6 2 0 0 4 92 2 50
2019 EN-04 75 15 2 1 1 2 3 95 2 338
2019 EN-05 81 13 1 1 2 1 2 96 3 235
2019 EN-06 88 6 0 0 0 2 4 100 0 52

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 73 9 6 3 4 2 3 86 8 703
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 69 14 10 2 2 0 4 86 4 51
2019 EN-04 68 12 7 3 4 3 3 85 8 339
2019 EN-05 77 6 5 4 4 2 2 86 9 234
2019 EN-06 83 2 4 4 4 2 2 88 8 52

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 80 6 3 1 1 2 8 94 3 702
2019 EN-02 100 0 0 0 0 0 0 100 0 14
2019 EN-03 76 12 4 0 2 0 6 94 2 51
2019 EN-04 79 6 3 1 1 2 8 94 3 339
2019 EN-05 80 5 3 2 1 2 8 93 3 233
2019 EN-06 77 4 2 2 2 0 13 93 4 52

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 19 47 18 10 6 1 0 66 16 705
2019 EN-02 21 43 21 7 7 0 0 64 14 14
2019 EN-03 8 59 22 6 2 4 0 69 8 51
2019 EN-04 19 43 19 10 6 2 0 63 17 339
2019 EN-05 17 51 16 9 6 0 0 69 15 236
2019 EN-06 27 38 17 13 4 0 0 65 17 52
2018 EN 20 40 23 9 5 2 0 62 14 542
2018 EN-02 20 40 40 0 0 0 0 60 0 10
2018 EN-03 23 42 13 10 6 6 0 69 17 31
2018 EN-04 17 40 23 11 6 2 0 59 18 264
2018 EN-05 23 37 26 9 4 1 1 61 13 182
2018 EN-06 30 49 21 0 0 0 0 79 0 47
2017 EN 22 42 20 9 5 2 0 66 14 644
2017 EN-03 11 47 34 0 8 0 0 58 8 38
2017 EN-04 20 40 20 12 5 3 0 61 18 330
2017 EN-05 19 49 18 6 6 1 0 70 12 213
2017 EN-06 50 33 13 2 2 0 0 83 4 48

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 32 44 13 6 4 1 0 77 10 704
2019 EN-02 50 29 14 7 0 0 0 79 7 14
2019 EN-03 25 45 20 8 0 0 2 72 8 51
2019 EN-04 32 40 14 7 5 1 0 73 13 339
2019 EN-05 29 51 11 4 3 1 0 81 8 235
2019 EN-06 38 44 8 6 4 0 0 83 10 52
2018 EN 42 41 10 3 3 1 0 84 6 541
2018 EN-02 80 10 0 10 0 0 0 90 10 10
2018 EN-03 48 39 10 0 0 3 0 90 0 31
2018 EN-04 38 43 11 4 4 0 0 81 8 263
2018 EN-05 37 46 10 4 2 1 0 84 5 183
2018 EN-06 63 30 7 0 0 0 0 93 0 46
2017 EN 35 44 12 5 2 1 0 80 7 643
2017 EN-03 21 53 16 11 0 0 0 74 11 38
2017 EN-04 32 43 15 6 2 1 0 77 8 329
2017 EN-05 36 47 10 5 1 1 0 84 6 213
2017 EN-06 58 38 2 0 2 0 0 96 2 48
2014 EN 40 36 13 6 2 3 0 78 8 707
2014 EN-03 28 30 17 11 4 9 0 64 17 46
2014 EN-04 38 37 15 5 2 3 0 77 7 384
2014 EN-05 43 38 11 6 2 0 0 81 7 216
2014 EN-06 60 27 7 7 0 0 0 87 7 45
2011 EN 35 41 14 5 3 2 0 77 8 769
2011 EN-02 41 41 14 5 0 0 0 82 5 22
2011 EN-03 39 39 11 8 1 1 0 79 10 72
2011 EN-04 33 44 13 4 4 3 0 78 8 402
2011 EN-05 36 37 18 5 4 1 0 73 9 224
2011 EN-06 38 44 13 2 0 2 0 84 2 45

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 35 38 16 5 3 3 0 75 9 703
2019 EN-02 50 43 7 0 0 0 0 93 0 14
2019 EN-03 24 53 14 2 0 4 4 83 2 51
2019 EN-04 37 33 17 7 4 3 0 72 11 338
2019 EN-05 34 43 14 4 3 3 0 79 7 235
2019 EN-06 33 38 19 10 0 0 0 71 10 52
2018 EN 38 42 13 4 1 2 1 82 5 542
2018 EN-02 60 30 0 10 0 0 0 90 10 10
2018 EN-03 35 48 6 3 0 6 0 90 3 31
2018 EN-04 35 42 13 5 2 2 0 79 7 264
2018 EN-05 37 45 13 2 2 1 1 83 4 183
2018 EN-06 54 30 15 0 0 0 0 85 0 46
2017 EN 35 43 13 4 2 3 0 80 6 641
2017 EN-03 34 55 3 8 0 0 0 89 8 38
2017 EN-04 33 39 16 6 2 4 0 76 8 329
2017 EN-05 37 45 10 2 2 2 1 85 4 211
2017 EN-06 38 50 10 0 0 2 0 89 0 48
2014 EN 40 37 13 3 2 4 1 81 5 706
2014 EN-03 39 33 11 7 0 11 0 80 7 46
2014 EN-04 39 36 15 3 1 4 1 79 5 383
2014 EN-05 37 44 12 2 3 1 1 82 5 216
2014 EN-06 60 24 7 2 0 4 2 90 2 45

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 48 36 10 3 3 0 0 84 6 704
2019 EN-02 79 21 0 0 0 0 0 100 0 14
2019 EN-03 39 47 10 2 2 0 0 86 4 51
2019 EN-04 46 36 10 3 5 0 0 82 8 340
2019 EN-05 48 37 9 3 3 0 0 85 6 234
2019 EN-06 65 23 8 2 2 0 0 88 4 52
2018 EN 51 38 6 3 3 0 0 89 5 540
2018 EN-02 70 10 10 10 0 0 0 80 10 10
2018 EN-03 55 35 3 3 3 0 0 90 6 31
2018 EN-04 49 39 7 3 3 0 0 87 6 262
2018 EN-05 48 43 5 3 2 0 0 90 5 183
2018 EN-06 72 26 2 0 0 0 0 98 0 46
2017 EN 49 37 7 4 2 0 0 86 7 644
2017 EN-03 32 50 5 8 5 0 0 82 13 38
2017 EN-04 45 38 9 5 2 0 0 84 8 330
2017 EN-05 54 36 5 3 2 0 0 90 5 213
2017 EN-06 67 29 2 0 2 0 0 96 2 48
2014 EN 49 37 8 4 2 1 0 86 6 707
2014 EN-03 46 35 11 4 4 0 0 80 9 46
2014 EN-04 44 40 9 4 2 1 0 85 6 384
2014 EN-05 54 34 5 4 2 0 0 88 7 216
2014 EN-06 67 24 2 4 2 0 0 91 7 45
2011 EN 44 41 8 4 3 0 0 85 7 771
2011 EN-02 45 45 9 0 0 0 0 91 0 22
2011 EN-03 45 42 12 0 0 0 0 88 0 73
2011 EN-04 39 46 8 3 4 0 0 85 7 403
2011 EN-05 49 33 9 6 2 0 0 83 8 224
2011 EN-06 56 31 4 4 2 0 2 89 7 45
2008 EN 39 42 10 6 3 0 0 81 9 504
2008 EN-02 38 44 6 13 0 0 0 81 13 16
2008 EN-03 44 35 7 7 7 0 0 78 15 55
2008 EN-04 36 45 11 6 2 0 0 81 8 253
2008 EN-05 44 41 9 3 3 0 0 85 7 150
2008 EN-06 36 36 5 18 5 0 0 73 23 22

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 35 14 7 6 0 0 74 13 703
2019 EN-02 71 21 0 7 0 0 0 93 7 14
2019 EN-03 29 45 14 8 4 0 0 75 12 51
2019 EN-04 37 34 15 7 6 1 0 71 14 339
2019 EN-05 34 39 13 7 6 0 0 73 13 234
2019 EN-06 58 23 12 2 6 0 0 81 8 52
2018 EN 40 37 14 5 4 0 0 77 9 542
2018 EN-02 60 10 30 0 0 0 0 70 0 10
2018 EN-03 42 26 19 3 10 0 0 68 13 31
2018 EN-04 35 39 16 6 4 0 0 74 10 264
2018 EN-05 39 38 13 5 4 1 0 78 9 183
2018 EN-06 61 33 4 2 0 0 0 93 2 46
2017 EN 40 34 16 7 3 0 0 74 10 643
2017 EN-03 26 53 5 5 11 0 0 79 16 38
2017 EN-04 34 35 20 8 3 0 0 68 12 330
2017 EN-05 44 33 13 6 3 1 0 78 9 212
2017 EN-06 67 25 6 0 2 0 0 92 2 48
2014 EN 29 41 13 10 7 0 0 70 16 707
2014 EN-03 30 33 13 13 11 0 0 63 24 46
2014 EN-04 25 40 15 11 7 1 0 66 19 384
2014 EN-05 31 44 13 6 6 0 0 75 12 216
2014 EN-06 44 44 4 4 2 0 0 89 7 45
2011 EN 33 40 15 8 4 0 0 73 11 771
2011 EN-02 55 32 9 5 0 0 0 86 5 22
2011 EN-03 36 45 16 1 1 0 0 81 3 73
2011 EN-04 28 41 16 10 4 0 0 69 14 404
2011 EN-05 34 41 14 5 5 0 0 75 10 224
2011 EN-06 48 39 9 5 0 0 0 86 5 44

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 38 38 13 6 6 0 0 75 11 703
2019 EN-02 79 14 0 7 0 0 0 93 7 14
2019 EN-03 29 45 20 0 6 0 0 75 6 51
2019 EN-04 36 35 15 7 7 0 0 71 14 338
2019 EN-05 35 42 11 6 5 0 0 78 11 236
2019 EN-06 57 29 8 0 6 0 0 86 6 51
2018 EN 39 39 13 5 4 0 0 78 9 542
2018 EN-02 60 20 20 0 0 0 0 80 0 10
2018 EN-03 35 35 10 13 6 0 0 71 19 31
2018 EN-04 35 39 16 6 4 0 0 74 10 265
2018 EN-05 37 43 11 4 4 0 0 80 9 182
2018 EN-06 63 33 2 0 2 0 0 96 2 46
2017 EN 38 38 14 7 3 0 0 76 10 641
2017 EN-03 26 53 5 8 8 0 0 79 16 38
2017 EN-04 33 37 18 9 3 0 0 70 12 327
2017 EN-05 42 38 12 6 2 0 0 80 8 213
2017 EN-06 63 31 4 0 2 0 0 94 2 48
2014 EN 29 42 12 11 5 0 0 71 16 707
2014 EN-03 33 35 13 13 7 0 0 67 20 46
2014 EN-04 26 41 14 13 6 0 0 67 19 384
2014 EN-05 30 45 11 9 6 0 0 75 14 216
2014 EN-06 49 44 2 2 2 0 0 93 4 45
2011 EN 32 43 14 7 4 0 0 75 11 769
2011 EN-02 55 32 9 5 0 0 0 86 5 22
2011 EN-03 33 50 11 4 1 0 0 83 6 72
2011 EN-04 27 45 14 8 5 0 0 72 14 403
2011 EN-05 35 40 15 6 4 0 0 75 11 224
2011 EN-06 48 41 7 2 2 0 0 89 5 44
2008 EN 35 41 12 8 4 0 0 77 11 500
2008 EN-02 44 31 25 0 0 0 0 75 0 16
2008 EN-03 33 44 9 7 7 0 0 76 15 55
2008 EN-04 33 41 12 8 4 0 0 75 12 251
2008 EN-05 37 44 9 7 3 0 0 81 10 148
2008 EN-06 45 23 23 5 5 0 0 68 9 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 32 32 17 9 8 2 0 66 17 705
2019 EN-02 36 36 0 7 7 14 0 83 17 14
2019 EN-03 27 33 18 10 8 2 2 63 18 51
2019 EN-04 30 30 20 9 8 3 0 62 18 339
2019 EN-05 33 34 15 9 7 1 0 68 17 236
2019 EN-06 48 29 15 2 6 0 0 77 8 52
2018 EN 39 27 17 8 6 2 0 68 14 539
2018 EN-02 40 30 20 10 0 0 0 70 10 10
2018 EN-03 35 13 23 16 10 3 0 50 27 31
2018 EN-04 34 29 21 9 6 2 0 64 15 262
2018 EN-05 44 28 14 5 7 2 0 73 13 183
2018 EN-06 57 26 9 4 4 0 0 83 9 46
2017 EN 35 26 22 9 5 3 0 63 14 642
2017 EN-03 26 39 13 5 13 0 3 68 19 38
2017 EN-04 31 23 26 10 6 5 0 56 16 329
2017 EN-05 39 29 17 10 3 2 0 69 14 212
2017 EN-06 48 29 19 2 2 0 0 77 4 48
2014 EN 33 27 17 12 8 2 0 61 21 707
2014 EN-03 37 22 17 13 9 2 0 60 22 46
2014 EN-04 29 28 18 12 10 3 0 58 23 384
2014 EN-05 36 26 17 13 6 1 1 64 19 216
2014 EN-06 56 16 11 7 7 4 0 74 14 45
2011 EN 33 29 18 10 6 4 0 65 17 770
2011 EN-02 41 32 9 5 5 9 0 80 10 22
2011 EN-03 33 34 16 7 4 5 0 71 12 73
2011 EN-04 28 32 19 11 7 3 0 61 19 403
2011 EN-05 39 24 18 10 5 3 0 65 16 224
2011 EN-06 45 30 11 7 2 5 0 79 10 44
2008 EN 31 35 15 8 7 3 1 69 15 502
2008 EN-02 25 38 6 13 6 6 6 71 21 16
2008 EN-03 29 35 11 9 13 4 0 66 23 55
2008 EN-04 29 38 15 7 7 4 0 70 14 251
2008 EN-05 35 36 13 11 3 1 1 73 14 150
2008 EN-06 50 9 27 5 9 0 0 59 14 22
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 EN 30 41 29 707
2019 EN-02 36 43 21 14
2019 EN-03 24 49 27 51
2019 EN-04 29 39 31 341
2019 EN-05 32 39 29 236
2019 EN-06 29 52 19 52
2018 EN 27 43 30 542
2018 EN-02 20 60 20 10
2018 EN-03 26 35 39 31
2018 EN-04 27 39 34 265
2018 EN-05 27 50 24 181
2018 EN-06 32 36 32 47
2017 EN 23 49 28 644
2017 EN-03 21 47 32 38
2017 EN-04 22 48 29 330
2017 EN-05 24 51 25 213
2017 EN-06 23 44 33 48
2014 EN 25 44 32 707
2014 EN-03 11 50 39 46
2014 EN-04 24 40 37 384
2014 EN-05 29 47 25 216
2014 EN-06 31 56 13 45
2011 EN 23 46 30 772
2011 EN-02 14 77 9 22
2011 EN-03 16 62 22 73
2011 EN-04 25 42 33 404
2011 EN-05 25 45 30 224
2011 EN-06 16 56 29 45

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 EN 27 43 15 8 0 8 211
2019 EN-04 25 51 14 5 0 5 99
2019 EN-05 29 37 14 9 0 11 76
2019 EN-06 53 13 13 13 0 7 15
2018 EN 26 46 14 7 1 6 149
2018 EN-04 21 50 14 7 1 7 72
2018 EN-05 33 46 15 4 0 2 48
2018 EN-06 47 13 7 13 0 20 15
2017 EN 25 40 21 6 2 6 147
2017 EN-04 16 45 25 4 3 7 73
2017 EN-05 29 39 18 10 0 4 51
2017 EN-06 64 18 0 9 0 9 11
2014 EN 22 43 22 9 9999 3 174
2014 EN-04 15 46 27 7 9999 4 91
2014 EN-05 32 44 15 8 9999 2 62
2014 EN-06 29 29 14 21 9999 7 14
2011 EN 16 52 21 8 9999 3 180
2011 EN-03 17 50 17 17 9999 0 12
2011 EN-04 9 55 26 9 9999 1 100
2011 EN-05 30 43 14 7 9999 5 56
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 43 51 4 2 1 0 0 94 3 705
2019 EN-02 43 50 0 7 0 0 0 93 7 14
2019 EN-03 35 59 6 0 0 0 0 94 0 51
2019 EN-04 41 53 4 2 1 0 0 94 3 340
2019 EN-05 44 49 4 2 1 0 0 93 3 236
2019 EN-06 60 38 0 0 2 0 0 98 2 52

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 63 27 5 2 2 2 0 91 4 704
2019 EN-02 71 29 0 0 0 0 0 100 0 14
2019 EN-03 67 22 6 2 0 4 0 92 2 51
2019 EN-04 59 28 5 3 3 2 0 89 6 339
2019 EN-05 63 28 5 2 1 1 0 92 3 236
2019 EN-06 73 19 8 0 0 0 0 92 0 52
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 705
2019 EN-03 10 90 51
2019 EN-04 11 89 340
2019 EN-05 13 87 235
2018 EN 11 89 543
2018 EN-04 12 88 264
2018 EN-05 11 89 183

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 46 54 76
2019 EN-04 61 39 36
2019 EN-05 27 73 30
2018 EN 47 53 62
2018 EN-04 50 50 32
2018 EN-05 43 57 21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 57 43 76
2019 EN-04 61 39 36
2019 EN-05 53 47 30
2018 EN 61 39 62
2018 EN-04 53 47 32
2018 EN-05 71 29 21

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 13 87 76
2019 EN-05 23 77 30
2018 EN 10 90 62

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 76
2019 EN-04 0 100 36
2019 EN-05 0 100 30
2018 EN 0 100 62
2018 EN-04 0 100 32
2018 EN-05 0 100 21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 42 58 74
2019 EN-04 43 57 35
2019 EN-05 40 60 30
2018 EN 42 58 62
2018 EN-04 38 63 32
2018 EN-05 43 57 21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 31 69 74
2019 EN-04 31 69 35
2019 EN-05 37 63 30
2018 EN 39 61 62
2018 EN-04 41 59 32
2018 EN-05 38 62 21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 49 51 74
2019 EN-04 51 49 35
2019 EN-05 47 53 30
2018 EN 47 53 62
2018 EN-04 53 47 32
2018 EN-05 48 52 21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 59 41 74
2019 EN-04 63 37 35
2019 EN-05 57 43 30
2018 EN 42 58 62
2018 EN-04 38 63 32
2018 EN-05 48 52 21

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 34 66 74
2019 EN-04 40 60 35
2019 EN-05 27 73 30
2018 EN 40 60 62
2018 EN-04 38 63 32
2018 EN-05 48 52 21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 51 49 74
2019 EN-04 51 49 35
2019 EN-05 50 50 30
2018 EN 56 44 62
2018 EN-04 53 47 32
2018 EN-05 57 43 21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 36 64 74
2019 EN-04 31 69 35
2019 EN-05 43 57 30
2018 EN 37 63 62
2018 EN-04 34 66 32
2018 EN-05 48 52 21

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 18 82 74
2019 EN-04 17 83 35
2018 EN 18 82 62
2018 EN-04 22 78 32

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 47 53 74
2019 EN-04 49 51 35
2019 EN-05 50 50 30
2018 EN 48 52 62
2018 EN-04 47 53 32
2018 EN-05 48 52 21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 23 77 74
2019 EN-04 23 77 35
2019 EN-05 27 73 30
2018 EN 26 74 62
2018 EN-04 19 81 32
2018 EN-05 48 52 21

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 12 88 74
2019 EN-04 20 80 35

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 45 55 74
2019 EN-04 43 57 35
2019 EN-05 47 53 30
2018 EN 52 48 62
2018 EN-04 50 50 32
2018 EN-05 57 43 21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 26 74 74
2019 EN-04 34 66 35
2019 EN-05 23 77 30
2018 EN 34 66 62
2018 EN-04 28 72 32
2018 EN-05 38 62 21

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 74
2019 EN-05 17 83 30
2018 EN 11 89 62

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 19 81 74
2019 EN-04 20 80 35
2019 EN-05 17 83 30
2018 EN 18 82 62
2018 EN-04 19 81 32

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 74
2018 EN 11 89 62

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 74
2018 EN 13 87 62

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 9 91 74
2019 EN-04 14 86 35
2018 EN 10 90 62

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 14 86 74
2019 EN-04 17 83 35
2018 EN 11 89 62
2018 EN-04 16 84 32

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 34 66 74
2019 EN-04 34 66 35
2019 EN-05 30 70 30
2018 EN 23 77 62
2018 EN-04 28 72 32

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 20 80 66
2018 EN 28 72 53
2018 EN-04 24 76 29

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 12 88 66
2018 EN 11 89 53

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 66
2018 EN 13 87 53
2018 EN-04 17 83 29

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 8 92 66

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 12 88 66
2018 EN 9 91 53

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 9 91 66
2018 EN 15 85 53
2018 EN-05 29 71 17

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 9 91 66
2018 EN 15 85 53
2018 EN-04 17 83 29

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 26 74 66
2018 EN 36 64 53
2018 EN-04 34 66 29
2018 EN-05 35 65 17

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 41 59 66
2018 EN 45 55 53
2018 EN-04 45 55 29
2018 EN-05 47 53 17

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 66
2018 EN 0 100 53
2018 EN-04 0 100 29
2018 EN-05 0 100 17

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 53 47 66
2018 EN 60 40 53
2018 EN-04 59 41 29
2018 EN-05 65 35 17

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 21 79 66

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 10 90 705
2019 EN-04 11 89 340
2019 EN-05 9 91 236

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 19 25 20 5 5 22 4 59 14 706
2019 EN-02 21 29 21 7 0 21 0 64 9 14
2019 EN-03 10 28 18 6 2 26 10 59 13 50
2019 EN-04 19 23 21 5 5 23 4 57 13 341
2019 EN-05 17 25 19 6 7 22 4 57 17 236
2019 EN-06 31 37 13 8 2 6 4 74 11 52
2018 EN 18 30 18 7 5 20 3 62 15 542
2018 EN-02 40 20 0 10 10 10 10 75 25 10
2018 EN-03 13 39 16 3 6 19 3 67 13 31
2018 EN-04 16 26 19 8 6 22 3 56 18 262
2018 EN-05 18 33 21 7 3 16 2 62 12 184
2018 EN-06 34 40 4 2 2 15 2 90 5 47
2017 EN 21 27 17 7 4 19 5 63 14 643
2017 EN-03 16 24 16 3 3 37 3 65 9 38
2017 EN-04 19 23 15 9 5 24 6 59 19 330
2017 EN-05 21 32 23 4 4 12 5 64 9 212
2017 EN-06 33 40 8 6 4 6 2 80 11 48
2014 EN 20 27 17 4 4 23 4 65 12 707
2014 EN-03 17 35 7 4 4 30 2 77 13 46
2014 EN-04 17 22 20 5 4 28 4 57 14 384
2014 EN-05 21 33 17 3 6 17 4 68 11 216
2014 EN-06 40 36 11 0 2 9 2 85 3 45

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 35 12 4 4 3 0 80 8 706
2019 EN-02 43 43 7 0 0 7 0 92 0 14
2019 EN-03 31 37 18 0 2 8 4 78 2 51
2019 EN-04 44 32 12 5 4 3 0 78 9 341
2019 EN-05 39 37 12 4 5 3 0 79 9 235
2019 EN-06 46 44 6 2 2 0 0 90 4 52
2018 EN 42 33 15 4 3 2 0 77 8 544
2018 EN-02 40 30 10 10 10 0 0 70 20 10
2018 EN-03 42 29 19 3 3 3 0 73 7 31
2018 EN-04 38 36 16 4 3 2 0 75 8 264
2018 EN-05 40 35 14 5 4 2 0 77 9 184
2018 EN-06 74 15 9 0 0 2 0 91 0 47
2017 EN 39 37 12 5 3 4 0 80 8 644
2017 EN-03 29 37 24 3 3 5 0 69 6 38
2017 EN-04 37 38 11 5 3 5 1 79 9 330
2017 EN-05 41 38 12 5 2 2 0 80 8 213
2017 EN-06 58 33 6 2 0 0 0 92 2 48
2014 EN 34 38 15 5 2 6 1 76 8 707
2014 EN-03 26 41 9 4 4 15 0 79 10 46
2014 EN-04 27 39 17 5 2 7 1 73 8 384
2014 EN-05 39 38 13 4 3 2 0 80 7 216
2014 EN-06 64 22 9 0 2 2 0 89 2 45
2011 EN 36 41 14 4 2 3 0 79 7 772
2011 EN-02 45 50 0 0 0 5 0 100 0 22
2011 EN-03 41 40 12 3 0 4 0 84 3 73
2011 EN-04 32 43 16 4 2 2 0 77 7 404
2011 EN-05 38 37 15 4 3 4 0 77 7 224
2011 EN-06 47 42 7 4 0 0 0 89 4 45
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 8 92 705
2019 EN-02 0 100 14
2019 EN-04 8 92 340
2019 EN-05 8 92 236
2018 EN 7 93 539
2018 EN-04 8 92 260
2018 EN-05 7 93 184

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 31 69 52
2019 EN-04 36 64 28
2018 EN 41 59 39
2018 EN-04 62 38 21

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 79 21 52
2019 EN-04 82 18 28
2018 EN 77 23 39
2018 EN-04 76 24 21

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 52
2019 EN-04 0 100 28
2019 EN-05 0 100 17
2018 EN 0 100 39
2018 EN-04 0 100 21
2018 EN-05 0 100 13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 12 88 52

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 25 75 51
2019 EN-04 22 78 27
2019 EN-05 29 71 17
2018 EN 38 62 39
2018 EN-04 43 57 21

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 37 63 51
2019 EN-04 37 63 27
2019 EN-05 41 59 17
2018 EN 36 64 39
2018 EN-04 38 62 21
2018 EN-05 38 62 13

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 16 84 51
2019 EN-04 19 81 27
2018 EN 28 72 39
2018 EN-04 29 71 21

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 10 90 51

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 25 75 51
2019 EN-04 37 63 27
2018 EN 44 56 39
2018 EN-04 43 57 21
2018 EN-05 38 62 13

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 25 75 51
2019 EN-04 19 81 27
2019 EN-05 35 65 17
2018 EN 31 69 39
2018 EN-04 24 76 21
2018 EN-05 54 46 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 51
2019 EN-04 0 100 27
2019 EN-05 0 100 17

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 10 90 51

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 18 82 51
2019 EN-04 22 78 27

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 51
2019 EN-04 0 100 27
2019 EN-05 0 100 17
2018 EN 0 100 39
2018 EN-04 0 100 21
2018 EN-05 0 100 13

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 10 90 51

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 0 100 51
2019 EN-04 0 100 27
2019 EN-05 0 100 17
2018 EN 0 100 39
2018 EN-04 0 100 21
2018 EN-05 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 16 84 51
2018 EN 18 82 39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 41 59 51
2019 EN-04 26 74 27
2019 EN-05 65 35 17
2018 EN 15 85 39

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 24 76 51
2019 EN-04 26 74 27

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 27 73 51
2019 EN-04 30 70 27
2019 EN-05 29 71 17

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 10 90 51

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 39 61 51
2019 EN-04 44 56 27
2019 EN-05 35 65 17
2018 EN 67 33 39
2018 EN-04 57 43 21

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 25 75 44
2018 EN 29 71 38
2018 EN-04 29 71 21

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 11 89 44

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 23 77 44
2018 EN 18 82 38
2018 EN-04 29 71 21

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 45 55 44
2018 EN 53 47 38
2018 EN-04 48 52 21
2018 EN-05 54 46 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 64 36 44
2018 EN 68 32 38
2018 EN-04 62 38 21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 7 93 705
2019 EN-04 5 95 341
2019 EN-05 7 93 234
2019 EN-06 12 88 52

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 20 25 18 3 4 25 4 64 10 703
2019 EN-02 36 36 7 0 0 21 0 91 0 14
2019 EN-03 10 29 16 2 4 27 12 65 10 51
2019 EN-04 18 25 18 4 4 28 3 62 11 338
2019 EN-05 21 24 20 2 6 24 3 62 10 235
2019 EN-06 35 29 17 4 2 10 4 73 7 52
2018 EN 20 27 20 3 3 24 3 65 8 538
2018 EN-02 40 0 20 0 10 20 10 57 14 10
2018 EN-03 19 26 23 0 3 23 6 64 5 31
2018 EN-04 19 22 22 4 4 27 3 58 11 259
2018 EN-05 18 35 19 4 1 21 3 69 6 183
2018 EN-06 40 34 6 0 0 17 2 92 0 47
2017 EN 20 27 18 4 2 25 5 66 9 642
2017 EN-03 8 29 13 3 5 39 3 64 14 38
2017 EN-04 18 23 18 5 2 29 5 62 11 330
2017 EN-05 20 29 20 4 1 20 5 66 7 212
2017 EN-06 32 45 15 0 2 6 0 82 2 47
2014 EN 21 21 17 3 2 31 4 65 8 706
2014 EN-03 17 20 13 0 2 46 2 71 4 46
2014 EN-04 17 18 19 3 2 35 5 59 9 384
2014 EN-05 22 25 18 2 3 25 5 67 8 216
2014 EN-06 44 22 7 7 0 20 0 83 8 45

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 40 34 13 3 4 6 1 79 7 706
2019 EN-02 57 29 7 0 0 7 0 92 0 14
2019 EN-03 29 39 16 0 2 10 4 80 2 51
2019 EN-04 38 34 13 4 4 6 1 78 9 341
2019 EN-05 40 34 12 4 4 6 0 79 8 235
2019 EN-06 50 33 13 0 4 0 0 83 4 52
2018 EN 40 32 17 4 2 4 1 76 6 539
2018 EN-02 60 10 20 0 10 0 0 70 10 10
2018 EN-03 42 32 10 0 3 13 0 85 4 31
2018 EN-04 34 35 19 5 2 4 1 73 7 260
2018 EN-05 40 36 16 4 2 3 0 78 6 183
2018 EN-06 70 15 11 0 0 4 0 89 0 47
2017 EN 37 37 14 3 3 5 1 79 6 643
2017 EN-03 29 39 13 8 5 5 0 72 14 38
2017 EN-04 33 38 15 3 3 7 1 77 6 329
2017 EN-05 41 35 14 3 2 4 1 80 5 213
2017 EN-06 54 35 10 0 0 0 0 90 0 48
2014 EN 34 36 14 3 2 9 1 78 6 705
2014 EN-03 28 33 11 0 4 24 0 80 6 46
2014 EN-04 31 37 17 3 2 9 1 75 6 383
2014 EN-05 37 38 11 3 3 8 0 81 7 216
2014 EN-06 60 24 7 4 0 4 0 88 5 45
2011 EN 38 40 13 3 2 5 0 82 5 772
2011 EN-02 64 32 5 0 0 0 0 95 0 22
2011 EN-03 42 38 11 1 0 7 0 87 1 73
2011 EN-04 36 40 14 4 1 4 0 79 6 404
2011 EN-05 37 41 12 2 3 6 0 82 5 224
2011 EN-06 40 47 11 2 0 0 0 87 2 45
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 30 31 20 9 10 0 0 61 19 704
2019 EN-02 21 21 21 21 14 0 0 43 36 14
2019 EN-03 22 25 35 8 8 0 2 48 16 51
2019 EN-04 29 30 19 10 12 0 0 59 22 339
2019 EN-05 32 35 17 7 9 0 0 68 16 235
2019 EN-06 33 25 27 10 6 0 0 58 15 52
2018 EN 23 29 22 14 12 0 1 52 26 545
2018 EN-02 20 30 10 20 20 0 0 50 40 10
2018 EN-03 16 29 29 16 10 0 0 45 26 31
2018 EN-04 21 32 22 12 12 0 1 53 24 265
2018 EN-05 27 23 21 17 10 0 1 51 27 184
2018 EN-06 23 32 23 9 13 0 0 55 21 47
2017 EN 25 29 20 14 12 0 0 54 26 643
2017 EN-03 16 32 21 21 11 0 0 47 32 38
2017 EN-04 25 29 19 14 11 0 1 55 25 329
2017 EN-05 26 29 18 13 14 0 0 56 26 213
2017 EN-06 27 23 25 13 13 0 0 50 25 48

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 19 34 24 13 10 0 0 53 23 706
2019 EN-02 36 50 7 7 0 0 0 86 7 14
2019 EN-03 22 43 24 8 4 0 0 65 12 51
2019 EN-04 20 35 24 13 8 0 0 55 21 340
2019 EN-05 16 31 23 14 15 0 0 47 29 236
2019 EN-06 19 27 29 13 12 0 0 46 25 52
2018 EN 14 27 30 16 11 0 1 42 28 546
2018 EN-02 40 20 40 0 0 0 0 60 0 10
2018 EN-03 16 19 35 16 10 0 3 37 27 31
2018 EN-04 18 29 31 14 8 0 2 47 21 266
2018 EN-05 9 27 29 20 16 0 0 35 36 184
2018 EN-06 6 30 26 28 11 0 0 36 38 47
2017 EN 16 31 27 15 10 0 1 47 26 643
2017 EN-03 21 29 29 16 5 0 0 50 21 38
2017 EN-04 20 31 25 16 7 0 1 51 23 329
2017 EN-05 9 31 29 14 16 0 0 41 30 213
2017 EN-06 13 27 27 21 13 0 0 40 33 48

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 24 41 20 10 6 0 0 65 15 698
2019 EN-02 43 36 21 0 0 0 0 79 0 14
2019 EN-03 36 42 18 0 4 0 0 78 4 50
2019 EN-04 26 42 18 9 5 0 0 68 14 337
2019 EN-05 18 39 22 12 8 0 1 57 20 233
2019 EN-06 29 29 24 12 6 0 0 59 18 51
2018 EN 19 33 26 13 7 0 1 53 20 544
2018 EN-02 40 20 10 30 0 0 0 60 30 10
2018 EN-03 16 32 23 19 6 0 3 50 27 31
2018 EN-04 25 33 26 10 5 0 2 59 15 264
2018 EN-05 13 35 30 14 9 0 1 48 22 184
2018 EN-06 11 34 23 21 11 0 0 45 32 47
2017 EN 21 36 21 14 5 0 1 59 20 643
2017 EN-03 26 37 16 8 11 0 3 65 19 38
2017 EN-04 26 35 18 15 4 1 1 63 19 329
2017 EN-05 14 38 27 15 6 0 1 52 20 213
2017 EN-06 10 40 27 17 6 0 0 50 23 48

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 15 26 26 18 15 0 0 41 33 701
2019 EN-02 29 36 29 7 0 0 0 64 7 14
2019 EN-03 25 29 24 12 10 0 0 55 22 51
2019 EN-04 15 28 25 16 15 0 1 44 31 337
2019 EN-05 11 22 26 24 16 0 0 33 40 234
2019 EN-06 12 25 31 13 19 0 0 37 33 52
2018 EN 14 25 27 20 14 0 1 39 34 541
2018 EN-02 30 20 40 10 0 0 0 50 10 10
2018 EN-03 19 26 19 10 19 3 3 48 31 31
2018 EN-04 20 25 25 18 12 0 1 45 30 261
2018 EN-05 4 26 30 22 17 0 0 30 39 184
2018 EN-06 4 21 32 28 15 0 0 26 43 47
2017 EN 15 27 25 18 13 0 1 43 31 641
2017 EN-03 16 21 42 3 13 3 3 39 17 38
2017 EN-04 19 28 23 17 12 0 1 47 30 329
2017 EN-05 10 26 27 21 13 0 1 37 35 212
2017 EN-06 8 29 23 25 15 0 0 38 40 48

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 45 30 15 5 4 0 1 76 10 704
2019 EN-02 50 43 7 0 0 0 0 93 0 14
2019 EN-03 65 20 12 0 2 0 2 86 2 51
2019 EN-04 48 30 14 4 2 0 2 79 6 339
2019 EN-05 38 30 16 8 7 0 0 69 15 235
2019 EN-06 33 35 15 8 8 0 2 69 16 52
2018 EN 38 32 16 7 4 0 3 72 11 546
2018 EN-02 70 10 10 0 10 0 0 80 10 10
2018 EN-03 42 39 3 3 3 0 10 89 7 31
2018 EN-04 45 32 13 4 2 0 5 81 6 266
2018 EN-05 31 30 20 12 7 0 0 61 18 184
2018 EN-06 17 34 32 9 9 0 0 51 17 47
2017 EN 38 33 15 7 4 0 3 74 11 643
2017 EN-03 45 32 13 0 5 0 5 81 6 38
2017 EN-04 44 33 10 7 2 0 4 80 9 329
2017 EN-05 30 34 22 7 5 0 1 65 12 213
2017 EN-06 27 31 19 13 10 0 0 58 23 48

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 29 36 19 10 6 0 0 65 16 705
2019 EN-02 50 36 7 7 0 0 0 86 7 14
2019 EN-03 28 38 22 4 6 0 2 67 10 50
2019 EN-04 31 38 18 9 5 0 0 69 14 340
2019 EN-05 25 34 22 12 7 0 0 59 19 236
2019 EN-06 33 29 15 17 6 0 0 62 23 52
2018 EN 26 30 22 12 8 0 1 57 21 544
2018 EN-02 40 40 10 0 10 0 0 80 10 10
2018 EN-03 35 26 19 10 10 0 0 61 19 31
2018 EN-04 28 32 20 12 6 0 1 61 18 265
2018 EN-05 23 26 27 13 10 1 0 49 23 184
2018 EN-06 19 38 19 15 9 0 0 57 23 47
2017 EN 29 32 22 12 5 0 0 61 17 639
2017 EN-03 41 27 19 8 5 0 0 68 14 37
2017 EN-04 34 29 22 10 5 0 0 63 16 328
2017 EN-05 22 37 21 15 5 0 0 59 20 213
2017 EN-06 19 40 28 9 4 0 0 60 13 47

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 23 37 24 9 6 0 0 61 15 699
2019 EN-02 14 57 29 0 0 0 0 71 0 14
2019 EN-03 18 46 20 8 8 0 0 64 16 50
2019 EN-04 24 34 23 10 7 1 0 59 18 336
2019 EN-05 23 40 24 8 6 0 0 63 14 234
2019 EN-06 27 33 29 6 6 0 0 60 12 52
2018 EN 19 39 24 11 5 0 1 59 17 543
2018 EN-02 40 30 0 30 0 0 0 70 30 10
2018 EN-03 29 32 13 23 3 0 0 61 26 31
2018 EN-04 19 33 27 13 7 0 1 53 20 264
2018 EN-05 16 48 23 9 3 0 1 65 12 184
2018 EN-06 22 43 26 4 4 0 0 65 9 46
2017 EN 23 36 26 9 5 0 0 60 14 640
2017 EN-03 19 43 19 5 11 3 0 64 17 37
2017 EN-04 20 36 27 11 5 0 1 57 16 328
2017 EN-05 26 32 29 8 4 0 0 59 12 213
2017 EN-06 28 49 13 9 2 0 0 77 11 47

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 19 36 25 12 8 0 0 55 20 701
2019 EN-02 36 36 14 14 0 0 0 71 14 14
2019 EN-03 26 30 22 12 10 0 0 56 22 50
2019 EN-04 20 32 26 13 9 0 0 52 22 338
2019 EN-05 15 41 24 11 9 0 0 56 20 234
2019 EN-06 27 38 21 12 2 0 0 65 13 52
2018 EN 15 33 27 15 8 0 1 49 23 542
2018 EN-02 50 10 20 0 20 0 0 60 20 10
2018 EN-03 13 23 32 10 19 0 3 37 30 31
2018 EN-04 15 35 27 13 8 0 1 51 22 263
2018 EN-05 15 33 27 18 6 1 0 49 25 184
2018 EN-06 11 37 30 15 4 0 2 49 20 46
2017 EN 16 37 26 13 7 0 0 53 21 637
2017 EN-03 11 35 30 16 8 0 0 46 24 37
2017 EN-04 17 38 24 13 8 0 0 55 21 326
2017 EN-05 13 34 31 14 8 0 0 47 22 213
2017 EN-06 17 38 26 15 2 0 2 57 17 47

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 26 36 19 11 7 0 0 62 19 698
2019 EN-02 21 36 29 7 7 0 0 57 14 14
2019 EN-03 22 34 22 14 8 0 0 56 22 50
2019 EN-04 22 38 19 13 8 0 0 60 21 335
2019 EN-05 28 35 21 10 7 0 0 62 17 234
2019 EN-06 33 42 13 8 4 0 0 75 12 52
2018 EN 20 38 20 14 8 0 1 59 22 542
2018 EN-02 30 20 10 10 30 0 0 50 40 10
2018 EN-03 26 26 16 16 16 0 0 52 32 31
2018 EN-04 18 39 19 15 7 0 1 58 22 263
2018 EN-05 22 38 21 14 5 0 0 60 20 184
2018 EN-06 22 46 17 7 7 0 2 69 13 46
2017 EN 25 38 18 13 6 0 0 64 19 640
2017 EN-03 8 35 41 11 5 0 0 43 16 37
2017 EN-04 25 37 16 15 6 0 0 63 21 328
2017 EN-05 25 38 18 12 7 0 0 64 18 213
2017 EN-06 32 49 9 6 2 0 2 83 9 47

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 42 30 14 7 7 0 0 72 14 701
2019 EN-02 64 29 0 0 7 0 0 93 7 14
2019 EN-03 36 40 20 0 4 0 0 76 4 50
2019 EN-04 37 34 12 8 8 0 0 71 17 339
2019 EN-05 44 25 17 7 6 0 1 70 13 233
2019 EN-06 52 27 8 10 4 0 0 79 13 52

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 30 34 21 9 5 0 0 65 14 701
2019 EN-02 36 36 14 14 0 0 0 71 14 14
2019 EN-03 34 32 28 4 2 0 0 66 6 50
2019 EN-04 32 34 20 10 4 0 1 67 13 338
2019 EN-05 26 35 21 9 9 0 0 61 19 234
2019 EN-06 33 35 23 6 4 0 0 67 10 52
2018 EN 24 31 24 14 6 0 1 56 20 540
2018 EN-02 30 40 10 10 10 0 0 70 20 10
2018 EN-03 32 32 16 13 6 0 0 65 19 31
2018 EN-04 25 31 24 13 5 0 1 57 19 262
2018 EN-05 20 32 27 15 7 0 0 52 21 183
2018 EN-06 24 33 24 9 9 0 2 58 18 46
2017 EN 27 33 23 11 6 0 1 60 17 638
2017 EN-03 27 41 16 8 5 3 0 69 14 37
2017 EN-04 30 32 22 10 5 0 1 63 15 328
2017 EN-05 21 34 24 13 7 0 1 55 21 211
2017 EN-06 23 34 28 4 11 0 0 57 15 47

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 53 26 12 5 3 0 1 80 8 696
2019 EN-02 79 7 7 0 7 0 0 86 7 14
2019 EN-03 64 22 10 4 0 0 0 86 4 50
2019 EN-04 49 28 12 6 4 0 0 78 10 335
2019 EN-05 53 26 12 5 2 0 2 81 7 232
2019 EN-06 65 19 12 0 4 0 0 85 4 52
2018 EN 54 26 10 4 3 0 2 82 8 539
2018 EN-02 60 20 20 0 0 0 0 80 0 10
2018 EN-03 65 23 6 3 0 0 3 90 3 31
2018 EN-04 52 25 12 5 4 0 2 79 9 262
2018 EN-05 56 28 8 5 3 0 1 85 8 182
2018 EN-06 50 28 13 2 4 0 2 80 7 46
2017 EN 54 27 12 5 3 0 0 81 8 642
2017 EN-03 50 32 3 16 0 0 0 82 16 38
2017 EN-04 53 26 12 4 4 0 0 80 8 330
2017 EN-05 54 27 12 5 1 0 0 81 7 211
2017 EN-06 56 27 13 2 2 0 0 83 4 48

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 72 12 5 2 2 1 6 90 4 698
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 74 6 4 4 0 0 12 91 5 50
2019 EN-04 69 15 6 2 2 1 5 90 4 336
2019 EN-05 75 10 5 2 2 0 6 91 4 233
2019 EN-06 69 12 4 2 4 0 10 89 6 52
2018 EN 70 15 5 2 3 0 4 89 5 542
2018 EN-02 60 30 0 10 0 0 0 90 10 10
2018 EN-03 81 10 6 0 0 0 3 93 0 31
2018 EN-04 68 16 6 2 3 0 5 88 5 263
2018 EN-05 73 15 4 3 2 0 3 91 5 184
2018 EN-06 72 9 9 0 4 0 7 86 5 46

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 74 12 5 3 5 1 1 87 8 702
2019 EN-02 86 14 0 0 0 0 0 100 0 14
2019 EN-03 64 24 8 0 2 0 2 90 2 50
2019 EN-04 72 13 6 4 4 1 1 87 7 337
2019 EN-05 76 8 4 3 8 1 0 85 11 236
2019 EN-06 85 4 8 0 4 0 0 88 4 52
2018 EN 72 13 5 2 5 0 3 88 7 539
2018 EN-02 70 10 0 0 20 0 0 80 20 10
2018 EN-03 74 19 3 0 0 0 3 97 0 31
2018 EN-04 69 13 7 3 5 0 3 85 8 260
2018 EN-05 77 10 4 2 4 1 2 89 7 184
2018 EN-06 74 20 2 0 2 0 2 96 2 46
2017 EN 75 12 4 4 3 1 2 89 7 641
2017 EN-03 76 8 5 5 0 5 0 89 6 38
2017 EN-04 71 16 4 4 3 1 2 89 7 327
2017 EN-05 79 8 4 3 5 0 1 88 8 213
2017 EN-06 85 8 0 2 0 2 2 98 2 48

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 60 27 9 2 2 0 0 87 4 700
2019 EN-02 93 7 0 0 0 0 0 100 0 14
2019 EN-03 63 25 6 6 0 0 0 88 6 51
2019 EN-04 56 29 10 3 1 1 0 86 4 336
2019 EN-05 62 24 10 1 3 0 0 86 4 234
2019 EN-06 65 29 2 4 0 0 0 94 4 52
2018 EN 54 30 10 3 2 0 0 85 5 541
2018 EN-02 80 20 0 0 0 0 0 100 0 10
2018 EN-03 52 29 16 3 0 0 0 81 3 31
2018 EN-04 52 31 11 3 2 0 1 83 5 262
2018 EN-05 55 30 10 3 3 0 0 84 6 183
2018 EN-06 60 32 4 2 2 0 0 91 4 47
2017 EN 60 26 9 3 1 0 1 86 5 642
2017 EN-03 47 34 11 3 3 0 3 84 5 38
2017 EN-04 57 26 9 4 2 0 1 84 6 330
2017 EN-05 62 25 9 3 1 0 0 87 4 212
2017 EN-06 72 21 4 0 0 0 2 96 0 47

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 63 20 8 3 6 0 0 83 9 701
2019 EN-02 93 0 7 0 0 0 0 93 0 14
2019 EN-03 51 27 14 6 2 0 0 78 8 51
2019 EN-04 59 21 10 3 7 0 1 80 10 335
2019 EN-05 65 19 6 3 6 0 0 85 9 236
2019 EN-06 77 15 0 4 4 0 0 92 8 52
2018 EN 54 27 9 4 5 0 0 81 10 539
2018 EN-02 60 10 10 10 10 0 0 70 20 10
2018 EN-03 42 35 13 3 6 0 0 77 10 31
2018 EN-04 52 27 11 4 5 0 1 80 9 261
2018 EN-05 57 27 6 4 5 0 0 85 9 182
2018 EN-06 64 21 6 6 2 0 0 85 9 47
2017 EN 61 22 6 5 5 0 1 84 10 642
2017 EN-03 53 26 5 5 8 0 3 81 14 38
2017 EN-04 56 24 8 5 5 1 1 82 10 328
2017 EN-05 66 19 5 5 6 0 0 85 10 213
2017 EN-06 73 21 0 2 2 0 2 96 4 48

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 57 17 7 2 1 0 15 88 4 693
2019 EN-02 86 0 0 0 0 0 14 100 0 14
2019 EN-03 65 12 4 6 0 0 14 89 7 51
2019 EN-04 59 13 4 2 0 0 22 93 2 331
2019 EN-05 53 21 11 2 3 0 9 82 6 233
2019 EN-06 52 33 10 4 2 0 0 85 6 52
2018 EN 47 22 8 2 1 0 19 86 4 538
2018 EN-02 50 10 0 0 0 0 40 100 0 10
2018 EN-03 42 19 0 3 0 0 35 95 5 31
2018 EN-04 49 16 7 2 0 0 26 89 3 260
2018 EN-05 47 29 11 3 2 0 9 83 5 182
2018 EN-06 43 36 11 2 9 0 0 79 11 47
2017 EN 55 21 5 3 1 0 14 89 5 643
2017 EN-03 50 16 8 0 0 0 26 89 0 38
2017 EN-04 55 17 5 3 1 0 19 89 5 329
2017 EN-05 55 27 6 3 1 0 8 89 5 213
2017 EN-06 50 33 6 6 2 0 2 85 9 48

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 66 20 7 2 2 0 2 88 4 697
2019 EN-02 100 0 0 0 0 0 0 100 0 14
2019 EN-03 71 12 14 2 2 0 0 82 4 51
2019 EN-04 64 22 7 1 1 1 4 90 3 334
2019 EN-05 65 19 8 3 3 0 1 86 6 233
2019 EN-06 67 23 2 6 2 0 0 90 8 52
2018 EN 63 21 7 2 2 0 4 88 5 538
2018 EN-02 70 10 10 0 0 0 10 89 0 10
2018 EN-03 58 26 0 6 3 0 6 90 10 31
2018 EN-04 60 22 8 3 1 0 6 88 4 259
2018 EN-05 66 21 7 2 3 1 1 88 5 183
2018 EN-06 60 23 11 0 4 0 2 85 4 47
2017 EN 62 24 7 3 1 0 3 89 4 643
2017 EN-03 61 26 5 0 5 0 3 89 5 38
2017 EN-04 62 23 6 3 1 0 5 90 4 330
2017 EN-05 60 27 6 4 1 0 1 89 5 212
2017 EN-06 67 21 10 0 0 0 2 89 0 48

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 82 12 3 1 1 0 1 95 2 702
2019 EN-02 86 14 0 0 0 0 0 100 0 14
2019 EN-03 69 18 6 4 2 2 0 88 6 51
2019 EN-04 79 13 3 1 1 1 2 95 2 336
2019 EN-05 86 9 3 1 1 0 0 95 2 236
2019 EN-06 88 10 0 0 0 0 2 100 0 52
2018 EN 79 12 3 1 2 0 2 94 3 540
2018 EN-02 60 30 0 10 0 0 0 90 10 10
2018 EN-03 65 23 10 0 0 0 3 90 0 31
2018 EN-04 79 11 3 1 2 1 3 94 3 261
2018 EN-05 83 13 2 1 2 0 1 96 2 183
2018 EN-06 85 9 2 0 4 0 0 94 4 47
2017 EN 76 15 4 2 1 0 1 93 3 644
2017 EN-03 58 21 8 3 3 0 8 86 6 38
2017 EN-04 73 17 5 2 1 0 1 91 3 330
2017 EN-05 83 12 2 1 2 0 0 95 3 213
2017 EN-06 85 13 2 0 0 0 0 98 0 48

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 56 29 10 2 1 0 1 86 3 701
2019 EN-02 57 21 21 0 0 0 0 79 0 14
2019 EN-03 44 30 20 2 2 0 2 76 4 50
2019 EN-04 53 31 10 2 1 1 1 86 4 337
2019 EN-05 60 26 9 2 2 0 2 88 3 235
2019 EN-06 62 27 12 0 0 0 0 88 0 52
2018 EN 50 31 14 3 2 0 1 82 5 540
2018 EN-02 60 30 10 0 0 0 0 90 0 10
2018 EN-03 35 42 19 0 3 0 0 77 3 31
2018 EN-04 45 33 14 4 2 0 2 80 5 261
2018 EN-05 55 28 13 2 1 1 0 84 3 183
2018 EN-06 64 19 9 4 4 0 0 83 9 47
2017 EN 56 30 10 2 1 0 1 86 3 642
2017 EN-03 55 32 11 0 0 0 3 89 0 38
2017 EN-04 51 32 12 3 2 0 1 84 5 328
2017 EN-05 62 25 8 2 1 0 1 89 3 213
2017 EN-06 63 27 10 0 0 0 0 90 0 48

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 18 34 33 9 5 0 0 53 14 707
2019 EN-02 50 36 14 0 0 0 0 86 0 14
2019 EN-03 14 53 22 12 0 0 0 67 12 51
2019 EN-04 21 34 33 8 4 0 0 55 12 341
2019 EN-05 15 31 36 11 6 0 0 46 17 236
2019 EN-06 17 31 35 12 6 0 0 48 17 52
2018 EN 15 35 34 12 4 0 1 50 16 544
2018 EN-02 30 30 20 20 0 0 0 60 20 10
2018 EN-03 16 29 29 23 3 0 0 45 26 31
2018 EN-04 17 34 36 8 3 0 1 52 11 265
2018 EN-05 12 38 32 15 4 0 0 50 19 183
2018 EN-06 9 38 34 17 2 0 0 47 19 47
2017 EN 11 35 39 11 5 0 0 46 15 644
2017 EN-03 11 39 32 16 3 0 0 50 18 38
2017 EN-04 12 36 37 11 3 1 0 48 14 330
2017 EN-05 9 31 45 10 6 0 0 39 16 213
2017 EN-06 6 38 38 10 8 0 0 44 19 48

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 7 17 36 29 11 0 0 40 24 699
2019 EN-02 7 14 14 29 36 0 0 64 21 14
2019 EN-03 2 14 43 33 8 0 0 41 16 49
2019 EN-04 7 17 33 31 12 0 0 43 24 337
2019 EN-05 8 20 37 26 9 0 0 35 27 234
2019 EN-06 10 12 42 29 8 0 0 37 21 52
2018 EN 9 17 35 29 11 0 0 39 26 533
2018 EN-02 10 10 50 20 10 0 0 30 20 10
2018 EN-03 3 37 27 20 13 0 0 33 40 30
2018 EN-04 6 16 36 28 13 0 1 41 22 260
2018 EN-05 12 17 32 31 8 0 0 39 29 180
2018 EN-06 9 16 42 29 4 0 0 33 24 45
2017 EN 7 16 40 25 11 0 0 37 23 639
2017 EN-03 8 13 37 29 13 0 0 42 21 38
2017 EN-04 6 16 39 26 13 0 1 39 22 328
2017 EN-05 8 19 42 23 8 0 0 31 27 210
2017 EN-06 10 17 35 29 8 0 0 38 27 48

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 26 47 14 7 3 2 0 75 10 700
2019 EN-02 29 36 29 7 0 0 0 64 7 14
2019 EN-03 22 54 10 6 4 2 2 79 10 50
2019 EN-04 24 48 14 8 4 3 0 74 12 338
2019 EN-05 26 48 14 6 3 2 0 76 10 233
2019 EN-06 40 35 23 2 0 0 0 75 2 52
2018 EN 29 41 18 6 3 3 0 72 9 543
2018 EN-02 40 30 20 10 0 0 0 70 10 10
2018 EN-03 32 35 16 10 6 0 0 68 16 31
2018 EN-04 26 39 22 7 2 3 1 67 9 264
2018 EN-05 30 47 14 4 3 2 0 78 8 183
2018 EN-06 38 38 17 6 0 0 0 77 6 47
2017 EN 26 44 19 6 2 3 0 71 9 643
2017 EN-03 32 39 13 8 8 0 0 71 16 38
2017 EN-04 26 39 22 8 2 4 0 67 10 329
2017 EN-05 20 53 18 6 2 2 0 74 8 213
2017 EN-06 44 40 17 0 0 0 0 83 0 48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 25 41 17 10 5 1 0 67 15 705
2019 EN-02 36 50 14 0 0 0 0 86 0 14
2019 EN-03 20 42 22 10 2 2 2 65 13 50
2019 EN-04 26 39 16 12 6 1 0 65 19 340
2019 EN-05 22 44 20 8 5 2 0 66 13 236
2019 EN-06 38 44 6 4 8 0 0 83 12 52
2018 EN 25 42 17 9 5 2 0 69 14 545
2018 EN-02 50 20 10 20 0 0 0 70 20 10
2018 EN-03 23 32 23 10 10 3 0 57 20 31
2018 EN-04 22 43 17 10 6 2 0 66 16 265
2018 EN-05 24 47 17 7 4 2 0 72 11 184
2018 EN-06 43 38 11 6 2 0 0 81 9 47
2017 EN 24 42 18 8 5 1 0 67 14 643
2017 EN-03 18 50 21 0 11 0 0 68 11 38
2017 EN-04 23 39 19 10 7 2 0 63 17 330
2017 EN-05 23 45 19 8 3 1 0 69 12 213
2017 EN-06 36 49 9 4 2 0 0 85 6 47
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 12 88 705
2019 EN-02 7 93 14
2019 EN-03 14 86 51
2019 EN-04 13 87 340
2019 EN-05 11 89 235
2019 EN-06 6 94 52
2017 EN 11 89 644
2017 EN-04 13 87 330
2017 EN-05 12 88 213
2014 EN 10 90 705
2014 EN-04 12 88 384
2014 EN-05 8 92 214

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 81 19 83
2019 EN-04 82 18 45
2019 EN-05 88 12 25
2017 EN 74 26 74
2017 EN-04 79 21 43
2017 EN-05 68 32 25
2014 EN 72 28 71
2014 EN-04 69 31 45
2014 EN-05 71 29 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 46 28 8 6 11 2 0 75 17 65
2019 EN-04 56 22 8 0 11 3 0 80 11 36
2019 EN-05 38 29 10 14 10 0 0 67 24 21
2017 EN 44 40 7 4 5 0 0 84 9 55
2017 EN-04 44 41 9 3 3 0 0 85 6 34
2017 EN-05 47 35 6 0 12 0 0 82 12 17
2014 EN 59 24 6 4 8 0 0 82 12 51
2014 EN-04 52 26 6 6 10 0 0 77 16 31
2014 EN-05 67 25 8 0 0 0 0 92 0 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 22 34 24 11 8 1 0 22 78 702
2019 EN-02 7 29 36 14 14 0 0 7 93 14
2019 EN-03 24 31 20 12 12 2 0 24 76 51
2019 EN-04 22 33 22 12 10 1 0 22 78 338
2019 EN-05 21 38 24 9 6 1 0 22 78 235
2019 EN-06 19 17 42 15 4 2 0 20 80 52
2018 EN 25 28 26 11 8 2 0 26 74 543
2018 EN-02 30 30 10 20 10 0 0 30 70 10
2018 EN-03 19 23 35 10 13 0 0 19 81 31
2018 EN-04 27 30 23 10 9 1 1 27 73 264
2018 EN-05 26 26 28 11 8 3 0 26 74 184
2018 EN-06 17 28 33 13 7 2 0 18 82 46
2017 EN 29 25 18 13 11 2 0 30 70 644
2017 EN-03 34 24 11 26 5 0 0 34 66 38
2017 EN-04 29 25 19 12 11 3 0 30 70 330
2017 EN-05 28 27 19 11 13 2 0 28 72 213
2017 EN-06 25 23 19 15 17 2 0 26 74 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 46 54 541
2019 EN-02 38 62 13
2019 EN-03 47 53 38
2019 EN-04 48 52 260
2019 EN-05 41 59 182
2019 EN-06 54 46 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EN 50 50 527
2019 EN-02 69 31 13
2019 EN-03 50 50 38
2019 EN-04 49 51 252
2019 EN-05 52 48 176
2019 EN-06 41 59 41
2018 EN 33 67 394
2018 EN-04 39 61 189
2018 EN-05 29 71 131
2018 EN-06 19 81 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 11 30 20 15 16 2 6 45 34 527
2019 EN-02 15 31 23 15 8 0 8 50 25 13
2019 EN-03 13 37 16 5 18 0 11 56 26 38
2019 EN-04 11 27 19 17 17 2 6 42 37 253
2019 EN-05 10 33 20 14 14 2 6 47 31 177
2019 EN-06 7 29 20 20 20 0 5 38 41 41
2018 EN 10 25 20 19 21 1 5 37 42 393
2018 EN-04 11 31 19 16 17 1 5 44 35 189
2018 EN-05 8 21 19 21 25 2 4 31 49 131
2018 EN-06 5 22 30 19 19 3 3 29 40 37
2017 EN 9 17 17 22 24 2 8 30 51 440
2017 EN-03 16 24 16 20 12 0 12 45 36 25
2017 EN-04 11 17 15 22 25 3 7 31 52 221
2017 EN-05 5 17 19 21 26 3 8 26 53 149
2017 EN-06 11 11 17 34 14 0 11 26 55 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 5 18 17 18 32 3 7 25 56 527
2019 EN-02 8 23 8 8 46 0 8 33 58 13
2019 EN-03 0 11 29 11 32 0 18 13 52 38
2019 EN-04 6 21 17 16 32 2 6 29 52 253
2019 EN-05 5 16 15 23 30 4 7 23 60 177
2019 EN-06 0 15 20 27 34 5 0 15 64 41
2018 EN 4 14 15 22 40 1 4 19 66 393
2018 EN-04 4 21 16 21 32 1 5 27 56 189
2018 EN-05 2 8 11 25 49 2 3 11 78 131
2018 EN-06 3 11 14 24 43 3 3 14 71 37
2017 EN 1 7 10 20 52 3 6 9 80 442
2017 EN-03 0 4 8 28 52 4 4 4 87 25
2017 EN-04 2 6 13 19 50 3 6 9 77 223
2017 EN-05 1 9 7 16 58 5 4 12 81 149
2017 EN-06 0 3 9 37 43 0 9 3 88 35

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EN 45 20 13 8 8 1 6 70 17 689
2019 EN-02 29 29 14 21 0 0 7 62 23 14
2019 EN-03 45 20 16 8 6 0 6 69 15 51
2019 EN-04 43 21 15 7 9 1 5 68 16 331
2019 EN-05 49 19 12 7 7 0 6 72 15 231
2019 EN-06 45 20 4 10 14 0 8 70 26 51
2018 EN 50 15 15 6 6 1 6 70 13 543
2018 EN-02 40 30 20 0 0 0 10 78 0 10
2018 EN-03 43 13 30 3 3 0 7 61 7 30
2018 EN-04 46 17 13 7 8 1 9 70 16 264
2018 EN-05 52 15 15 7 5 1 4 71 13 184
2018 EN-06 64 9 21 4 0 0 2 74 4 47
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