2019 Public Service Employee Survey Results for Department of National Defence by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 64 0 27 0 0 0 73 27 11
2017 CH 7 46 24 15 7 0 0 54 22 13
2014 CH 24 49 4 18 4 0 0 73 22 21
2014 CH-03 15 61 6 12 6 0 0 76 18 15
2011 CH 28 56 0 11 6 0 0 83 17 18
2011 CH-03 27 64 0 0 9 0 0 91 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 27 9 0 0 0 0 91 0 11
2017 CH 63 15 7 0 15 0 0 78 15 13
2014 CH 58 33 0 9 0 0 0 91 9 21
2014 CH-03 48 39 0 12 0 0 0 88 12 15
2011 CH 67 17 0 6 11 0 0 83 17 18
2011 CH-03 82 9 0 0 9 0 0 91 9 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 45 9 18 18 9 0 0 55 27 11
2017 CH 37 32 24 0 7 0 0 68 7 13
2014 CH 29 56 0 11 4 0 0 85 15 21
2014 CH-03 33 46 0 15 6 0 0 79 21 15
2011 CH 44 44 0 0 11 0 0 89 11 18
2011 CH-03 55 36 0 0 9 0 0 91 9 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 18 36 0 0 0 45 36 11
2017 CH 24 24 29 15 7 0 0 49 22 13
2014 CH 9 51 18 18 4 0 0 60 22 21
2014 CH-03 6 45 24 18 6 0 0 51 24 15
2011 CH 33 50 6 6 6 0 0 83 11 18
2011 CH-03 36 36 9 9 9 0 0 73 18 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 45 0 18 0 0 0 82 18 11
2017 CH 46 46 7 0 0 0 0 93 0 13
2014 CH 63 33 4 0 0 0 0 96 0 21
2014 CH-03 49 45 6 0 0 0 0 94 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 18 18 9 0 0 0 73 9 11
2017 CH 39 32 15 15 0 0 0 71 15 13
2014 CH 40 40 9 11 0 0 0 80 11 21
2014 CH-03 24 48 12 15 0 0 0 73 15 15
2011 CH 39 39 6 17 0 0 0 78 17 18
2011 CH-03 27 55 9 9 0 0 0 82 9 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 27 0 27 9 0 0 64 36 11
2017 CH 41 29 22 7 0 0 0 71 7 13
2014 CH 24 49 9 9 9 0 0 73 18 21
2014 CH-03 27 42 12 12 6 0 0 69 18 15
2011 CH 39 28 6 17 11 0 0 67 28 18
2011 CH-03 36 18 9 18 18 0 0 55 36 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 45 9 18 18 0 0 55 36 11
2017 CH 24 7 32 0 37 0 0 32 37 13
2014 CH 9 15 13 44 13 0 4 26 60 21
2014 CH-03 0 21 6 48 18 0 6 22 71 15
2011 CH 22 17 6 33 22 0 0 39 56 18
2011 CH-03 9 18 9 45 18 0 0 27 64 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 0 73 9 18 0 0 0 73 18 11
2017 CH 22 49 15 7 7 0 0 71 15 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 27 9 0 0 0 64 9 11
2017 CH 32 32 37 0 0 0 0 63 0 13
2014 CH 31 36 4 29 0 0 0 67 29 21
2014 CH-03 36 31 6 27 0 0 0 67 27 15
2011 CH 44 39 6 11 0 0 0 83 11 18
2011 CH-03 36 36 9 18 0 0 0 73 18 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 36 9 9 0 0 45 18 11
2017 CH 32 17 15 22 15 0 0 49 37 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 45 36 18 0 0 0 0 82 0 11
2017 CH 56 15 29 0 0 0 0 71 0 13
2014 CH 53 33 4 9 0 0 0 87 9 21
2014 CH-03 67 21 6 6 0 0 0 88 6 15
2011 CH 67 11 11 11 0 0 0 78 11 18
2011 CH-03 64 0 18 18 0 0 0 64 18 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 55 18 18 0 0 0 64 18 11
2017 CH 24 39 22 7 7 0 0 63 15 13
2014 CH 9 49 29 9 4 0 0 58 13 21
2014 CH-03 6 48 33 12 0 0 0 54 12 15
2011 CH 22 39 22 11 6 0 0 61 17 18
2011 CH-03 18 27 27 18 9 0 0 45 27 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 45 18 27 0 0 0 55 27 11
2017 CH 24 32 22 15 7 0 0 56 22 13
2014 CH 24 47 11 13 4 0 0 71 18 21
2014 CH-03 21 39 15 18 6 0 0 61 24 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 45 27 18 0 0 0 55 18 11
2017 CH 34 15 29 0 22 0 0 49 22 13
2014 CH 20 49 13 13 4 0 0 69 18 21
2014 CH-03 15 48 12 18 6 0 0 63 24 15
2011 CH 28 39 22 6 6 0 0 67 11 18
2011 CH-03 18 36 27 9 9 0 0 55 18 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 45 18 18 9 9 0 0 64 18 11
2017 CH 41 22 29 0 7 0 0 63 7 13
2014 CH 29 40 13 13 4 0 0 69 18 21
2014 CH-03 33 36 18 6 6 0 0 69 12 15
2011 CH 39 28 0 28 6 0 0 67 33 18
2011 CH-03 36 18 0 36 9 0 0 55 45 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 9 0 27 0 0 0 73 27 11
2017 CH 37 32 7 17 7 0 0 68 24 13
2014 CH 42 29 20 9 0 0 0 71 9 21
2014 CH-03 33 27 27 12 0 0 0 61 12 15
2011 CH 50 44 0 0 6 0 0 94 6 18
2011 CH-03 45 55 0 0 0 0 0 100 0 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 18 55 9 0 0 0 9 36 11
2017 CH 32 15 22 24 7 0 0 32 46 13
2014 CH 9 47 24 15 4 0 0 20 56 21
2014 CH-03 6 46 27 21 0 0 0 21 52 15
2011 CH 28 17 28 17 11 0 0 28 44 18
2011 CH-03 27 18 27 18 9 0 0 27 45 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 9 36 27 0 0 0 27 36 11
2017 CH 15 29 32 10 15 0 0 24 44 13
2014 CH 13 40 33 13 0 0 0 13 53 21
2014 CH-03 6 42 39 12 0 0 0 12 48 15
2011 CH 17 11 39 6 28 0 0 33 28 18
2011 CH-03 9 18 55 0 18 0 0 18 27 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 18 36 9 9 0 0 18 45 11
2017 CH 37 10 22 24 7 0 0 32 46 13
2014 CH 22 35 27 4 11 0 0 15 58 21
2014 CH-03 18 42 24 6 9 0 0 15 61 15
2011 CH 28 44 17 0 11 0 0 11 72 18
2011 CH-03 27 55 9 0 9 0 0 9 82 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 9 9 45 27 0 0 73 18 11
2017 CH 15 17 24 22 22 0 0 44 32 13
2014 CH 0 22 35 22 20 0 0 42 22 21
2014 CH-03 0 18 42 31 9 0 0 39 18 15
2011 CH 6 11 22 33 22 6 0 59 18 18
2011 CH-03 0 9 27 36 18 9 0 60 10 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 27 36 27 0 0 0 27 36 11
2017 CH 32 15 32 15 7 0 0 22 46 13
2014 CH 13 40 13 22 11 0 0 33 53 21
2014 CH-03 12 42 18 18 9 0 0 27 54 15
2011 CH 17 22 28 17 17 0 0 33 39 18
2011 CH-03 9 27 36 27 0 0 0 27 36 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 18 18 27 27 0 0 55 27 11
2017 CH 15 7 39 24 15 0 0 39 22 13
2014 CH 9 20 42 13 15 0 0 29 29 21
2014 CH-03 6 21 52 12 9 0 0 21 27 15
2011 CH 0 17 44 22 17 0 0 39 17 18
2011 CH-03 0 9 55 27 9 0 0 36 9 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 27 18 18 18 0 0 36 45 11
2017 CH 37 24 29 10 0 0 0 10 61 13
2014 CH 38 36 14 5 7 0 0 12 74 20
2014 CH-03 40 30 13 7 10 0 0 16 70 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 9 18 45 18 0 0 64 18 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 73 9 18 0 0 0 0 82 0 11
2017 CH 54 17 7 7 15 0 0 71 22 13
2014 CH 71 9 11 0 9 0 0 80 9 21
2014 CH-03 67 12 15 0 6 0 0 79 6 15
2011 CH 61 17 6 11 6 0 0 78 17 18
2011 CH-03 64 18 0 9 9 0 0 82 18 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 18 27 36 0 0 0 36 36 11
2017 CH 17 22 32 0 22 0 7 42 24 13
2014 CH 4 22 26 18 24 0 4 28 44 21
2014 CH-03 6 12 30 18 27 0 6 20 49 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 45 18 9 0 0 0 73 9 11
2017 CH 24 22 24 15 15 0 0 46 29 13
2014 CH 22 15 11 33 18 0 0 38 51 21
2014 CH-03 18 21 15 33 12 0 0 39 46 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 27 18 18 0 0 0 64 18 11
2017 CH 41 7 37 7 7 0 0 49 15 13
2014 CH 20 53 9 13 4 0 0 73 18 21
2014 CH-03 15 54 12 12 6 0 0 69 18 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 36 9 18 0 0 0 73 18 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 45 18 18 0 0 0 64 18 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 64 18 0 0 0 0 82 0 11
2017 CH 41 7 15 22 15 0 0 49 37 13
2014 CH 24 20 29 13 9 0 4 46 23 21
2014 CH-03 15 21 27 18 12 0 6 38 33 15
2011 CH 39 22 6 11 22 0 0 61 33 18
2011 CH-03 27 27 9 9 27 0 0 55 36 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 18 18 0 0 0 64 18 11
2017 CH 41 7 22 15 15 0 0 49 29 13
2014 CH 29 18 13 31 4 0 4 49 37 21
2014 CH-03 21 12 12 42 6 0 6 36 51 15
2011 CH 44 17 6 11 22 0 0 61 33 18
2011 CH-03 36 18 9 9 27 0 0 55 36 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 55 18 0 0 0 0 82 0 11
2017 CH 34 22 15 7 22 0 0 56 29 13
2014 CH 24 22 22 17 13 0 0 47 31 21
2014 CH-03 9 24 31 24 12 0 0 33 36 15
2011 CH 44 11 6 17 22 0 0 56 39 18
2011 CH-03 36 9 9 27 18 0 0 45 45 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 18 9 0 9 0 0 82 9 11
2017 CH 63 15 7 15 0 0 0 78 15 13
2014 CH 62 24 9 4 0 0 0 87 4 21
2014 CH-03 54 33 6 6 0 0 0 88 6 15
2011 CH 72 17 11 0 0 0 0 89 0 18
2011 CH-03 73 9 18 0 0 0 0 82 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 36 0 9 0 0 0 91 9 11
2017 CH 39 32 7 15 0 7 0 76 16 13
2014 CH 44 31 9 4 0 7 4 85 5 21
2014 CH-03 42 24 12 6 0 9 6 78 7 15
2011 CH 56 17 11 0 17 0 0 72 17 18
2011 CH-03 45 18 18 0 18 0 0 64 18 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 27 27 9 0 0 0 64 9 11
2017 CH 49 29 7 0 15 0 0 78 15 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 36 18 9 0 0 0 73 9 11
2017 CH 41 15 22 0 22 0 0 56 22 13
2014 CH 24 27 13 15 20 0 0 51 35 21
2014 CH-03 9 31 18 21 21 0 0 39 42 15
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 27 45 9 0 0 0 45 9 11
2017 CH 27 37 15 7 7 7 0 68 16 13
2014 CH 9 24 18 22 9 17 0 40 38 21
2014 CH-03 6 21 12 31 12 18 0 33 52 15
2011 CH 33 17 11 11 28 0 0 50 39 18
2011 CH-03 27 18 0 9 45 0 0 45 55 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 27 18 0 9 0 50 20 11
2017 CH 20 22 22 15 22 0 0 41 37 13
2014 CH 9 38 26 4 22 0 0 47 27 21
2014 CH-03 6 33 30 6 24 0 0 39 31 15
2011 CH 11 28 22 11 28 0 0 39 39 18
2011 CH-03 9 18 18 9 45 0 0 27 55 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 0 27 45 27 0 0 0 27 27 11
2017 CH 20 29 22 7 22 0 0 49 29 13
2014 CH 4 42 15 13 13 11 0 53 30 21
2014 CH-03 6 33 21 18 12 9 0 43 34 15
2011 CH 11 28 11 17 28 6 0 41 47 18
2011 CH-03 0 27 18 0 45 9 0 30 50 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 0 18 45 36 0 0 0 18 36 11
2017 CH 17 24 22 7 29 0 0 41 37 13
2014 CH 9 27 20 35 9 0 0 36 44 21
2014 CH-03 6 24 27 36 6 0 0 31 42 15
2011 CH 11 44 6 6 33 0 0 56 39 18
2011 CH-03 0 36 9 0 55 0 0 36 55 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 18 9 0 9 9 0 80 10 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 27 9 0 0 0 64 9 11
2017 CH 32 24 29 15 0 0 0 56 15 13
2014 CH 4 46 18 18 9 4 0 53 28 21
2014 CH-03 6 51 12 18 6 6 0 61 26 15
2011 CH 6 67 0 11 17 0 0 72 28 18
2011 CH-03 0 55 0 18 27 0 0 55 45 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 18 36 0 0 0 45 36 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 45 27 0 0 0 0 73 0 11
2017 CH 24 32 22 0 22 0 0 56 22 13
2014 CH 13 53 18 9 0 7 0 71 10 21
2014 CH-03 12 48 24 6 0 9 0 66 7 15
2011 CH 39 39 6 0 11 6 0 82 12 18
2011 CH-03 36 36 0 0 18 9 0 80 20 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 55 36 0 0 0 0 64 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 36 9 0 9 0 50 10 11
2017 CH 17 7 39 7 15 15 0 29 26 13
2014 CH 13 18 9 13 24 22 0 40 48 21
2014 CH-03 6 12 12 18 27 24 0 24 60 15
2011 CH 17 22 11 22 17 11 0 44 44 18
2011 CH-03 18 18 9 27 18 9 0 40 50 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 18 9 45 9 0 0 36 55 11
2017 CH 22 17 17 15 29 0 0 39 44 13
2014 CH 9 13 20 22 29 7 0 24 55 21
2014 CH-03 0 18 15 24 33 9 0 20 63 15
2011 CH 17 33 17 22 6 6 0 53 29 18
2011 CH-03 9 27 9 36 9 9 0 40 50 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 27 18 9 36 0 0 36 45 11
2017 CH 22 17 15 10 37 0 0 39 46 13
2014 CH 4 24 0 18 42 7 4 32 68 21
2014 CH-03 0 21 0 18 46 9 6 25 75 15
2011 CH 17 17 11 6 44 6 0 35 53 18
2011 CH-03 18 9 9 9 55 0 0 27 64 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 18 9 9 0 0 0 82 9 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 18 0 0 9 0 9 90 10 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 36 18 0 0 9 0 80 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 27 27 9 0 9 0 60 10 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 18 27 0 27 9 0 40 30 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 18 9 9 0 0 0 82 9 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 82 18 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 100 0 0 0 0 0 0 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 45 36 0 0 0 0 64 0 11
2017 CH 24 15 24 29 0 7 0 42 32 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 36 0 0 0 0 64 0 11
2017 CH 41 7 37 15 0 0 0 49 15 13
2014 CH 31 44 15 4 4 0 0 76 9 21
2014 CH-03 24 42 21 6 6 0 0 67 12 15
2011 CH 11 44 28 6 11 0 0 56 17 18
2011 CH-03 0 36 45 9 9 0 0 36 18 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 45 18 0 0 0 0 82 0 11
2017 CH 41 7 51 0 0 0 0 49 0 13
2014 CH 27 42 15 4 4 7 0 74 10 21
2014 CH-03 31 33 21 0 6 9 0 70 7 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 45 36 18 0 0 0 0 82 0 11
2017 CH 49 15 22 15 0 0 0 63 15 13
2014 CH 24 47 11 13 4 0 0 71 18 21
2014 CH-03 21 46 15 12 6 0 0 67 18 15
2011 CH 33 28 11 17 11 0 0 61 28 18
2011 CH-03 27 18 18 18 18 0 0 45 36 11

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 27 45 0 0 0 0 55 0 11
2017 CH 49 15 22 0 15 0 0 63 15 13
2014 CH 9 40 29 13 9 0 0 49 22 21
2014 CH-03 0 48 27 18 6 0 0 48 24 15
2011 CH 22 22 33 11 6 6 0 47 18 18
2011 CH-03 18 18 27 18 9 9 0 40 30 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 18 45 9 0 0 0 45 9 11
2017 CH 49 15 22 0 15 0 0 63 15 13
2014 CH 13 46 13 22 4 0 0 60 27 21
2014 CH-03 6 51 12 24 6 0 0 57 31 15
2011 CH 28 22 22 17 11 0 0 50 28 18
2011 CH-03 27 18 18 18 18 0 0 45 36 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 18 45 9 0 0 0 45 9 11
2017 CH 49 0 22 22 7 0 0 49 29 13
2014 CH 33 9 13 15 22 7 0 45 40 21
2014 CH-03 27 12 0 21 31 9 0 43 57 15
2011 CH 28 28 11 17 17 0 0 56 33 18
2011 CH-03 18 36 9 9 27 0 0 55 36 11
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CH 9 36 55 11
2017 CH 7 63 29 13
2014 CH 24 20 56 21
2014 CH-03 33 21 46 15
2011 CH 22 50 28 18
2011 CH-03 27 45 27 11
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 55 18 0 0 0 0 82 0 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 45 36 18 0 0 0 0 82 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CH 0 100 11

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 9 27 27 0 18 0 33 33 11
2017 CH 0 7 63 22 7 0 0 7 29 13
2014 CH 0 27 24 18 18 13 0 31 41 21
2014 CH-03 0 18 33 18 24 6 0 20 46 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 27 0 0 9 0 70 0 11
2017 CH 15 39 39 0 7 0 0 54 7 13
2014 CH 9 31 31 9 9 11 0 45 20 21
2014 CH-03 6 24 30 12 12 15 0 36 29 15
2011 CH 28 39 11 6 11 6 0 71 18 18
2011 CH-03 18 36 9 9 18 9 0 60 30 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CH 0 100 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CH 0 100 11

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 18 27 0 0 36 0 57 0 11
2017 CH 0 17 46 7 7 15 7 22 19 13
2014 CH 0 27 26 4 9 33 0 40 20 21
2014 CH-03 0 12 36 6 12 33 0 18 28 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 36 18 0 0 9 0 80 0 11
2017 CH 0 46 46 0 7 0 0 46 7 13
2014 CH 13 40 18 13 4 11 0 60 20 21
2014 CH-03 6 36 18 18 6 15 0 50 29 15
2011 CH 39 17 11 17 11 6 0 59 29 18
2011 CH-03 18 27 9 18 18 9 0 50 40 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 45 9 18 0 0 0 73 18 11
2017 CH 32 32 15 7 15 0 0 63 22 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 73 0 9 9 0 0 82 18 11
2017 CH 24 29 15 15 17 0 0 54 32 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 27 9 9 0 0 0 82 9 11
2017 CH 54 7 15 15 10 0 0 61 24 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 18 18 18 0 0 45 36 11
2017 CH 32 15 7 15 32 0 0 46 46 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 36 0 0 9 0 0 91 9 11
2017 CH 54 29 7 0 10 0 0 83 10 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 18 0 18 0 0 0 82 18 11
2017 CH 42 16 24 11 8 0 0 58 18 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 55 36 0 0 0 0 64 0 11
2017 CH 16 45 16 16 8 0 0 61 24 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 0 55 18 27 0 0 0 55 27 11
2017 CH 16 34 26 8 16 0 0 50 24 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 36 45 9 0 0 0 45 9 11
2017 CH 16 37 16 24 8 0 0 53 32 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 18 27 18 18 18 0 0 45 36 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 27 36 18 18 0 0 0 64 18 11
2017 CH 26 24 32 11 8 0 0 50 18 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 45 18 0 0 0 0 82 0 11
2017 CH 49 37 7 7 0 0 0 85 7 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 82 0 9 0 0 0 9 90 0 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 82 18 0 0 0 0 0 100 0 11
2017 CH 54 7 24 7 7 0 0 61 15 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 73 18 9 0 0 0 0 91 0 11
2017 CH 32 54 15 0 0 0 0 85 0 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 36 9 0 0 0 0 91 0 11
2017 CH 41 15 29 0 15 0 0 56 15 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 55 9 9 0 0 0 27 88 0 11
2017 CH 46 24 22 0 0 0 7 76 0 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 64 27 9 0 0 0 0 91 0 11
2017 CH 61 22 7 10 0 0 0 83 10 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 73 27 0 0 0 0 0 100 0 11
2017 CH 54 22 24 0 0 0 0 76 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 82 9 9 0 0 0 0 91 0 11
2017 CH 39 32 22 7 0 0 0 71 7 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 27 18 18 0 0 0 64 18 11
2017 CH 15 32 22 15 17 0 0 46 32 13

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 9 45 18 18 0 0 36 18 11
2017 CH 24 7 29 22 17 0 0 39 32 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 64 27 0 0 0 0 73 0 11
2017 CH 15 39 29 17 0 0 0 54 17 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 9 45 36 9 0 0 0 55 9 11
2017 CH 15 32 32 15 7 0 0 46 22 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CH 9 91 11
2017 CH 0 100 13
2014 CH-03 0 100 15
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 36 36 9 9 0 9 0 40 60 11
2017 CH 7 39 29 17 7 0 0 7 93 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CH 50 10 0 0 20 0 20 75 25 10
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