2019 Public Service Employee Survey Results for Department of National Defence by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	47	5	13	4	78	17	3438
2019	Non-supervisor	34	43	6	12	5	78	17	9925
2017	Supervisor	27	50	5	13	6	77	19	3299
2017	Non-supervisor	30	46	6	13	6	76	18	9336
2014	Supervisor	26	47	6	14	7	73	21	3610
2014	Non-supervisor	28	45	6	14	7	73	21	11138
2011	Supervisor	32	48	4	11	4	81	15	4141
2011	Non-supervisor	33	47	5	11	4	80	15	12107
2008	Supervisor	32	49	4	10	5	81	15	2950
2008	Non-supervisor	35	46	4	10	4	81	15	8889

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	19	6	5	3	1	86	8	3433
2019	Non-supervisor	67	19	6	4	3	1	87	7	9908
2017	Supervisor	64	21	6	5	3	1	85	9	3298
2017	Non-supervisor	65	20	6	5	3	2	86	8	9327
2014	Supervisor	62	22	5	6	4	1	85	10	3610
2014	Non-supervisor	64	20	6	4	3	2	86	8	11131
2011	Supervisor	66	18	5	7	4	1	85	10	4141
2011	Non-supervisor	69	18	5	4	3	2	88	7	12097
2008	Supervisor	65	20	4	6	4	2	86	10	2951
2008	Non-supervisor	68	17	5	4	3	3	88	7	8891

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	37	7	11	5	77	16	3427
2019	Non-supervisor	39	37	8	11	5	76	16	9913
2017	Supervisor	38	37	7	11	6	75	17	3295
2017	Non-supervisor	36	37	8	11	6	74	18	9315
2014	Supervisor	40	36	6	10	7	77	17	3608
2014	Non-supervisor	37	37	8	11	6	75	17	11119
2011	Supervisor	38	39	7	10	6	77	16	4140
2011	Non-supervisor	35	39	9	11	6	74	16	12090

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	41	11	13	5	0	71	18	3419
2019	Non-supervisor	28	38	12	14	7	0	67	21	9897
2018	Supervisor	27	44	10	12	6	0	71	18	2699
2018	Non-supervisor	25	41	12	14	7	1	66	22	7725
2017	Supervisor	26	40	11	15	8	0	66	23	3298
2017	Non-supervisor	25	37	13	15	9	0	63	24	9316
2014	Supervisor	24	40	12	15	9	0	64	24	3611
2014	Non-supervisor	23	36	12	16	11	0	60	28	11124
2011	Supervisor	33	42	10	9	4	1	76	14	4132
2011	Non-supervisor	28	39	12	13	7	1	67	20	12102
2008	Supervisor	30	44	11	9	5	0	74	14	2952
2008	Non-supervisor	26	40	12	13	7	1	67	20	8895

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	38	7	7	3	83	10	3407
2019	Non-supervisor	41	38	10	8	4	79	11	9863
2017	Supervisor	46	39	6	6	2	86	9	3286
2017	Non-supervisor	42	39	8	7	3	81	11	9295
2014	Supervisor	46	39	7	6	3	84	9	3606
2014	Non-supervisor	40	39	9	7	3	80	11	11127

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	35	11	8	5	0	76	13	3428
2019	Non-supervisor	47	31	11	6	5	0	78	11	9889
2018	Supervisor	38	36	13	7	6	0	74	13	2694
2018	Non-supervisor	42	33	12	7	4	0	76	11	7708
2017	Supervisor	40	34	11	9	5	0	75	14	3290
2017	Non-supervisor	42	34	11	7	5	1	77	12	9306
2014	Supervisor	37	37	12	8	6	0	74	14	3608
2014	Non-supervisor	37	34	13	8	6	1	72	14	11127
2011	Supervisor	38	38	11	9	4	0	76	13	4139
2011	Non-supervisor	40	35	12	8	5	1	75	13	12109

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	39	11	7	4	78	11	3434
2019	Non-supervisor	36	38	13	8	5	74	13	9914
2018	Supervisor	37	41	10	7	4	78	12	2676
2018	Non-supervisor	34	40	13	8	5	74	13	7684
2017	Supervisor	37	44	9	6	3	81	10	3285
2017	Non-supervisor	32	43	12	8	5	76	13	9325
2014	Supervisor	33	46	9	8	4	79	12	3613
2014	Non-supervisor	30	44	12	9	6	74	14	11139
2011	Supervisor	41	42	8	6	3	83	9	4141
2011	Non-supervisor	37	40	11	7	5	77	11	12103
2008	Supervisor	42	39	9	6	3	82	9	2938
2008	Non-supervisor	39	41	10	7	4	79	11	8858

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	37	17	14	9	60	23	3429
2019	Non-supervisor	25	34	18	13	9	59	23	9918
2018	Supervisor	22	34	19	14	12	56	25	2690
2018	Non-supervisor	23	32	20	12	13	55	25	7710
2017	Supervisor	22	36	18	14	9	58	24	3287
2017	Non-supervisor	23	33	18	14	12	57	25	9321
2014	Supervisor	21	34	19	15	11	55	26	3611
2014	Non-supervisor	19	33	18	16	13	53	29	11134
2011	Supervisor	21	40	15	15	9	61	24	4143
2011	Non-supervisor	21	36	17	14	12	57	26	12130

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	44	13	12	5	70	18	3422
2019	Non-supervisor	28	41	14	12	5	69	17	9884
2018	Supervisor	25	40	15	13	7	65	20	2698
2018	Non-supervisor	28	38	16	11	7	66	18	7711
2017	Supervisor	26	42	13	12	6	69	19	3286
2017	Non-supervisor	28	40	14	11	6	68	17	9318

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	41	9	5	2	0	85	7	3420
2019	Non-supervisor	41	39	11	5	3	0	80	9	9881
2018	Supervisor	46	42	7	3	2	0	88	5	2700
2018	Non-supervisor	42	41	10	4	3	0	83	7	7762
2017	Supervisor	43	41	8	5	3	0	84	8	3284
2017	Non-supervisor	39	40	11	6	4	0	79	9	9320
2014	Supervisor	43	40	9	5	3	0	83	7	3608
2014	Non-supervisor	37	40	13	6	4	1	77	9	11130
2011	Supervisor	45	41	8	4	2	0	86	6	4141
2011	Non-supervisor	39	41	11	5	3	1	80	8	12123
2008	Supervisor	51	36	7	3	2	1	88	5	2952
2008	Non-supervisor	44	39	9	4	3	1	84	7	8889

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	37	13	10	7	69	18	3424
2019	Non-supervisor	30	36	15	10	8	66	19	9902
2018	Supervisor	29	39	14	11	7	69	18	2688
2018	Non-supervisor	28	36	15	12	9	64	21	7743
2017	Supervisor	29	40	14	10	7	69	17	3280
2017	Non-supervisor	28	35	15	11	10	63	21	9302

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	29	7	2	1	89	3	3410
2019	Non-supervisor	53	33	9	3	2	86	5	9859
2018	Supervisor	58	31	7	2	1	90	3	2689
2018	Non-supervisor	53	33	9	3	2	86	5	7692
2017	Supervisor	61	32	5	2	1	93	2	3286
2017	Non-supervisor	56	32	8	3	1	88	4	9275
2014	Supervisor	67	25	5	1	1	92	2	3609
2014	Non-supervisor	64	26	7	2	1	90	4	11127
2011	Supervisor	67	27	4	1	1	94	2	4138
2011	Non-supervisor	61	29	6	2	1	91	3	12123

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	42	9	9	5	77	14	3416
2019	Non-supervisor	28	37	15	11	8	66	19	9882
2018	Supervisor	34	41	9	9	6	75	16	2686
2018	Non-supervisor	25	38	16	12	9	63	21	7738
2017	Supervisor	38	42	7	8	4	80	12	3280
2017	Non-supervisor	28	39	13	12	8	67	20	9263
2014	Supervisor	28	46	9	10	6	74	17	3611
2014	Non-supervisor	20	40	14	14	11	60	25	11129
2011	Supervisor	39	41	8	7	4	80	12	4138
2011	Non-supervisor	27	40	13	11	8	68	20	12121

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	36	13	8	5	74	13	3430
2019	Non-supervisor	32	34	17	9	8	66	17	9895
2018	Supervisor	38	34	13	9	6	72	15	2684
2018	Non-supervisor	30	33	18	10	9	63	19	7723
2017	Supervisor	40	36	11	8	5	76	13	3282
2017	Non-supervisor	31	35	15	11	7	66	18	9271
2014	Supervisor	35	38	13	9	6	72	14	3611
2014	Non-supervisor	27	36	16	11	9	63	20	11133

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	40	12	13	6	0	69	18	3395
2019	Non-supervisor	31	38	15	10	5	0	69	15	9814
2018	Supervisor	30	35	15	13	7	0	65	20	2689
2018	Non-supervisor	29	35	17	11	8	0	64	19	7727
2017	Supervisor	32	38	13	10	7	0	70	17	3285
2017	Non-supervisor	30	36	15	11	7	0	67	18	9268
2014	Supervisor	29	37	14	12	8	0	66	20	3612
2014	Non-supervisor	27	36	16	12	8	0	63	20	11125
2011	Supervisor	34	42	11	9	3	0	76	12	4135
2011	Non-supervisor	33	40	14	8	4	1	74	12	12100

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	38	9	4	3	84	7	3435
2019	Non-supervisor	44	37	11	5	3	81	8	9906
2018	Supervisor	43	39	10	6	2	82	8	2694
2018	Non-supervisor	42	37	12	6	3	79	9	7744
2017	Supervisor	45	40	9	4	2	84	7	3277
2017	Non-supervisor	43	37	11	5	3	80	8	9260
2014	Supervisor	45	39	9	5	2	84	8	3607
2014	Non-supervisor	43	38	10	5	4	81	9	11128
2011	Supervisor	48	40	6	4	2	88	6	4141
2011	Non-supervisor	45	38	8	5	2	84	7	12109
2008	Supervisor	49	38	6	5	1	87	6	2952
2008	Non-supervisor	48	38	7	5	2	86	7	8897

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	31	24	12	9	0	55	21	3392
2019	Non-supervisor	46	32	14	5	3	1	78	8	9809
2018	Supervisor	23	29	22	15	11	0	52	25	2709
2018	Non-supervisor	44	32	15	5	3	1	77	8	7801
2017	Supervisor	24	34	20	13	8	1	58	21	3294
2017	Non-supervisor	43	34	13	5	3	1	79	8	9324
2014	Supervisor	22	34	22	13	9	1	56	22	3611
2014	Non-supervisor	40	35	16	5	3	1	75	9	11134
2011	Supervisor	21	33	23	14	8	0	54	22	4138
2011	Non-supervisor	39	36	16	5	3	1	75	8	12117
2008	Supervisor	18	31	25	16	9	0	50	25	2953
2008	Non-supervisor	35	37	17	7	4	0	72	11	8893

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	33	36	13	4	0	0	18	46	3434
2019	Non-supervisor	10	25	35	20	9	1	1	30	35	9905
2018	Supervisor	14	32	35	14	4	0	0	19	47	2712
2018	Non-supervisor	10	24	34	20	10	1	1	30	35	7780
2017	Supervisor	14	30	35	14	5	0	1	19	45	3281
2017	Non-supervisor	10	24	34	19	9	1	3	29	36	9264
2014	Supervisor	14	32	36	13	4	0	1	16	47	3608
2014	Non-supervisor	11	27	35	17	7	1	2	25	39	11111
2011	Supervisor	15	33	34	12	4	0	1	16	49	4130
2011	Non-supervisor	11	26	34	18	8	1	3	27	38	12072
2008	Supervisor	15	35	33	13	3	0	1	16	51	2941
2008	Non-supervisor	10	27	33	18	9	1	2	27	38	8861

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	25	31	22	8	1	1	30	39	3416
2019	Non-supervisor	11	19	28	23	16	2	2	40	31	9887
2018	Supervisor	16	24	30	21	8	0	1	30	40	2703
2018	Non-supervisor	12	20	27	22	15	2	2	38	34	7750
2017	Supervisor	12	25	31	20	9	0	2	30	38	3267
2017	Non-supervisor	12	20	28	20	15	2	4	37	34	9223
2014	Supervisor	15	26	33	18	7	1	1	25	42	3603
2014	Non-supervisor	14	23	29	19	10	2	2	31	38	11111
2011	Supervisor	12	24	32	20	9	0	2	30	38	4125
2011	Non-supervisor	11	19	28	22	14	2	4	38	32	12041
2008	Supervisor	13	24	32	21	8	0	2	30	38	2940
2008	Non-supervisor	10	19	28	23	15	2	3	40	30	8841

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	31	28	11	4	0	1	15	56	3425
2019	Non-supervisor	18	26	28	15	10	1	2	26	46	9888
2018	Supervisor	28	31	26	10	4	0	1	14	60	2704
2018	Non-supervisor	20	25	27	15	9	2	2	25	47	7756
2017	Supervisor	26	32	26	9	4	0	1	14	60	3278
2017	Non-supervisor	21	25	26	14	9	1	4	24	48	9249
2014	Supervisor	31	31	25	9	4	0	1	13	62	3607
2014	Non-supervisor	22	27	26	13	7	1	3	21	51	11118
2011	Supervisor	27	31	27	10	4	0	2	14	58	4127
2011	Non-supervisor	19	25	28	15	8	2	3	25	46	12030
2008	Supervisor	23	30	28	13	5	0	1	18	54	2939
2008	Non-supervisor	17	24	29	15	9	2	3	26	43	8845

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	20	38	25	7	0	1	33	28	3421
2019	Non-supervisor	5	10	28	33	20	1	2	55	16	9849
2018	Supervisor	10	21	38	24	6	0	1	30	32	2700
2018	Non-supervisor	5	12	30	33	18	1	2	52	18	7731
2017	Supervisor	8	20	37	25	8	0	1	34	29	3259
2017	Non-supervisor	5	12	29	29	18	1	5	50	18	9181
2014	Supervisor	9	21	38	24	7	0	1	31	31	3593
2014	Non-supervisor	6	12	32	32	14	1	3	48	19	11067
2011	Supervisor	10	22	36	23	8	0	1	31	32	4122
2011	Non-supervisor	6	14	30	30	16	1	4	48	21	12018
2008	Supervisor	9	21	40	23	6	0	1	30	30	2942
2008	Non-supervisor	6	13	30	31	16	1	3	49	20	8836

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	30	29	11	4	0	1	15	56	3433
2019	Non-supervisor	14	19	28	21	15	1	2	37	34	9891
2018	Supervisor	28	33	26	9	4	0	0	13	61	2707
2018	Non-supervisor	16	23	26	19	13	1	2	33	40	7766
2017	Supervisor	27	29	27	12	5	0	1	17	56	3283
2017	Non-supervisor	15	22	27	18	13	1	4	33	39	9254
2014	Supervisor	31	32	25	8	3	0	1	11	64	3604
2014	Non-supervisor	20	25	28	15	9	1	3	25	46	11110
2011	Supervisor	26	30	27	11	5	0	1	16	57	4127
2011	Non-supervisor	14	22	29	19	12	1	4	32	37	12061
2008	Supervisor	22	32	28	12	5	0	1	17	54	2946
2008	Non-supervisor	12	20	29	21	13	1	3	35	34	8841

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	24	30	21	9	0	1	30	40	3422
2019	Non-supervisor	11	18	25	23	18	2	3	43	31	9867
2018	Supervisor	15	24	31	20	8	0	1	29	40	2698
2018	Non-supervisor	12	19	24	23	17	2	3	42	33	7743
2017	Supervisor	14	23	30	21	9	0	2	31	39	3268
2017	Non-supervisor	12	18	24	22	17	2	6	42	32	9247
2014	Supervisor	14	22	30	22	9	0	2	33	37	3600
2014	Non-supervisor	11	18	25	23	16	2	5	42	31	11095
2011	Supervisor	14	22	29	22	10	0	3	33	37	4128
2011	Non-supervisor	11	17	24	23	17	2	6	43	31	12043
2008	Supervisor	16	25	28	20	9	0	2	29	42	2939
2008	Non-supervisor	11	19	24	22	16	2	5	41	33	8854

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	29	32	12	4	0	1	17	51	3424
2019	Non-supervisor	15	22	29	17	12	2	2	30	39	9874
2018	Supervisor	25	30	30	10	4	1	1	13	56	2705
2018	Non-supervisor	17	23	29	16	10	2	2	28	42	7768
2017	Supervisor	23	29	31	11	4	1	1	15	53	3278
2017	Non-supervisor	18	21	29	14	10	3	5	26	43	9247
2014	Supervisor	25	29	30	10	4	1	1	15	55	3605
2014	Non-supervisor	18	23	30	15	8	3	4	25	43	11097

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	20	36	23	9	0	1	32	32	3427
2019	Non-supervisor	10	17	32	25	13	1	2	39	28	9900

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	17	8	4	2	0	2	85	7	3427
2019	Non-supervisor	67	15	8	3	3	0	4	85	6	9907
2017	Supervisor	66	17	7	4	2	0	3	86	7	3296
2017	Non-supervisor	65	16	8	3	3	0	5	86	6	9323
2014	Supervisor	67	16	6	4	3	0	3	87	7	3611
2014	Non-supervisor	68	16	6	3	3	0	4	88	6	11139
2011	Supervisor	66	16	7	5	3	0	3	84	9	4140
2011	Non-supervisor	68	14	6	3	3	1	5	87	6	12115
2008	Supervisor	66	14	5	4	3	0	7	86	8	2952
2008	Non-supervisor	68	12	5	4	4	1	7	87	8	8898

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	40	15	11	8	2	1	65	19	3427
2019	Non-supervisor	24	29	20	12	10	4	2	56	23	9903
2018	Supervisor	20	39	19	12	8	2	1	60	20	2698
2018	Non-supervisor	18	31	22	12	12	4	2	52	25	7769
2017	Supervisor	23	39	16	11	8	2	1	64	20	3294
2017	Non-supervisor	22	31	18	12	12	3	2	56	25	9320
2014	Supervisor	26	38	15	10	8	1	1	66	19	3611
2014	Non-supervisor	22	31	17	13	12	3	2	56	26	11132

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	33	9	9	6	0	75	16	3422
2019	Non-supervisor	36	30	12	12	9	0	67	21	9895
2018	Supervisor	38	34	10	11	7	0	73	18	2688
2018	Non-supervisor	31	31	13	13	11	1	63	25	7754
2017	Supervisor	39	34	9	10	7	0	74	17	3297
2017	Non-supervisor	33	31	12	12	11	1	65	23	9317
2014	Supervisor	40	34	10	9	7	0	74	16	3607
2014	Non-supervisor	30	32	12	13	12	1	63	25	11132

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	39	8	9	3	80	12	3418
2019	Non-supervisor	40	35	10	9	5	76	14	9896
2018	Supervisor	36	43	11	8	3	79	11	2684
2018	Non-supervisor	36	38	12	8	5	74	14	7743
2017	Supervisor	34	44	9	8	4	78	12	3285
2017	Non-supervisor	33	40	12	9	6	73	15	9306
2014	Supervisor	31	45	10	10	3	76	13	3609
2014	Non-supervisor	29	41	13	10	6	71	16	11126

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	42	10	5	3	0	82	8	3430
2019	Non-supervisor	35	39	15	7	4	1	74	10	9894
2018	Supervisor	36	44	12	6	2	0	80	8	2696
2018	Non-supervisor	31	40	17	7	5	1	71	12	7750

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	29	15	4	3	0	1	79	6	3434
2019	Non-supervisor	36	28	20	5	4	1	5	69	10	9924

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	34	14	9	7	0	0	70	15	3429
2019	Non-supervisor	37	31	16	9	6	1	1	68	15	9907
2018	Supervisor	31	36	15	11	7	0	0	67	18	2692
2018	Non-supervisor	32	34	16	9	7	0	0	67	16	7755
2017	Supervisor	32	39	13	8	6	0	0	72	15	3294
2017	Non-supervisor	33	35	15	9	7	0	1	69	16	9330
2014	Supervisor	32	38	13	9	6	0	0	71	15	3612
2014	Non-supervisor	31	36	14	10	8	0	0	68	18	11138
2011	Supervisor	30	38	13	11	7	0	0	69	18	4135
2011	Non-supervisor	30	36	15	10	8	1	0	67	18	12111
2008	Supervisor	28	38	13	12	9	0	0	66	21	2951
2008	Non-supervisor	30	36	13	11	9	1	1	67	20	8888

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	30	14	8	5	1	0	73	13	3426
2019	Non-supervisor	44	28	15	7	5	1	1	73	12	9903
2018	Supervisor	39	32	13	9	6	1	0	72	15	2690
2018	Non-supervisor	39	30	15	7	6	1	0	71	14	7743
2017	Supervisor	39	35	12	7	5	1	0	75	12	3295
2017	Non-supervisor	38	31	14	8	6	2	1	71	14	9327
2014	Supervisor	38	34	13	8	5	1	1	73	13	3609
2014	Non-supervisor	36	32	14	9	7	2	1	70	16	11140
2011	Supervisor	38	33	13	9	5	1	0	72	14	4134
2011	Non-supervisor	36	32	14	9	7	2	0	70	16	12105
2008	Supervisor	35	33	13	10	7	2	0	69	17	2950
2008	Non-supervisor	36	32	13	8	8	2	0	70	17	8889

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	10	9	5	0	0	75	15	3426
2019	Non-supervisor	40	31	12	9	6	1	1	72	16	9878
2018	Supervisor	37	34	11	11	7	0	0	71	17	2682
2018	Non-supervisor	36	32	14	10	7	1	0	69	17	7731
2017	Supervisor	38	36	11	9	6	0	0	75	15	3294
2017	Non-supervisor	37	33	13	10	7	1	1	71	17	9325
2014	Supervisor	37	36	11	9	6	0	0	74	15	3610
2014	Non-supervisor	34	34	13	11	8	1	0	68	19	11141
2011	Supervisor	36	36	10	11	6	0	0	72	17	4135
2011	Non-supervisor	33	34	13	11	8	1	0	68	19	12103
2008	Supervisor	33	36	11	11	8	0	0	70	19	2950
2008	Non-supervisor	34	34	11	11	9	1	0	69	20	8887

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	11	5	1	2	0	2	92	3	3416
2019	Non-supervisor	76	11	5	1	2	0	3	91	4	9899
2017	Supervisor	75	14	5	2	2	0	2	91	4	3288
2017	Non-supervisor	73	14	5	2	2	0	3	91	4	9311
2014	Supervisor	73	14	5	2	2	0	4	90	5	3609
2014	Non-supervisor	73	14	4	2	3	0	4	91	4	11132
2011	Supervisor	74	13	5	2	2	0	4	90	5	4134
2011	Non-supervisor	74	12	5	2	3	0	4	90	4	12106
2008	Supervisor	76	9	4	3	2	0	6	91	5	2949
2008	Non-supervisor	77	9	3	2	3	1	6	92	5	8879

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	25	9	4	4	1	4	81	9	3428
2019	Non-supervisor	50	20	11	4	6	2	6	77	11	9913
2017	Supervisor	45	28	10	5	6	2	5	78	11	3289
2017	Non-supervisor	42	23	10	5	7	4	8	74	14	9306
2014	Supervisor	44	27	10	5	6	2	6	78	12	3611
2014	Non-supervisor	39	23	11	6	9	3	9	70	17	11138
2011	Supervisor	41	29	10	7	7	2	4	75	14	4139
2011	Non-supervisor	36	25	12	7	11	3	6	67	20	12119

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	25	12	4	4	1	80	9	3434
2019	Non-supervisor	53	24	12	4	4	2	78	9	9920
2018	Supervisor	47	29	13	6	5	1	76	11	2683
2018	Non-supervisor	46	28	13	5	6	1	75	11	7737
2017	Supervisor	49	29	12	4	4	1	79	9	3291
2017	Non-supervisor	46	27	13	5	6	2	75	11	9310

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	31	12	7	5	0	76	12	3434
2019	Non-supervisor	46	29	12	7	6	0	75	13	9922
2018	Supervisor	41	29	13	8	7	0	71	15	2688
2018	Non-supervisor	42	28	13	8	8	0	70	16	7741
2017	Supervisor	46	30	12	7	5	0	76	12	3281
2017	Non-supervisor	44	28	12	7	7	1	73	15	9285
2014	Supervisor	43	32	11	7	6	0	76	13	3608
2014	Non-supervisor	40	31	12	8	8	0	71	17	11127

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	45	15	11	4	1	2	69	16	3429

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	36	16	11	7	1	0	66	19	3376
2019	Non-supervisor	29	31	18	10	8	4	0	63	18	9929
2018	Supervisor	28	34	17	12	7	2	0	63	20	2712
2018	Non-supervisor	26	31	18	11	10	4	0	59	22	7791
2017	Supervisor	29	36	14	11	8	2	0	67	19	3297
2017	Non-supervisor	25	32	18	11	9	5	1	60	21	9335
2014	Supervisor	27	38	15	10	7	2	0	67	18	3611
2014	Non-supervisor	21	32	18	12	11	5	0	56	25	11122
2011	Supervisor	26	35	17	11	8	3	0	63	19	4137
2011	Non-supervisor	22	30	19	12	11	5	1	55	25	12106

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	34	17	14	10	0	59	24	3372
2019	Non-supervisor	26	31	18	13	10	2	58	24	9911
2018	Supervisor	23	34	18	14	10	1	57	25	2697
2018	Non-supervisor	24	29	18	14	13	2	54	27	7771
2017	Supervisor	24	34	16	15	10	1	59	25	3298
2017	Non-supervisor	22	30	18	14	13	2	53	28	9330
2014	Supervisor	22	34	18	15	10	1	57	25	3610
2014	Non-supervisor	17	29	19	16	15	2	48	32	11126
2011	Supervisor	20	36	18	14	11	1	57	25	4133
2011	Non-supervisor	19	31	19	13	15	2	51	29	12107
2008	Supervisor	24	36	16	13	9	1	61	22	2947
2008	Non-supervisor	23	33	18	12	12	2	57	25	8888

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	33	20	19	13	1	48	32	3367
2019	Non-supervisor	19	28	22	15	12	4	49	29	9904
2018	Supervisor	13	32	22	21	12	1	45	33	2704
2018	Non-supervisor	16	27	22	16	15	4	46	32	7762
2017	Supervisor	14	35	19	20	12	1	49	32	3296
2017	Non-supervisor	15	27	21	17	15	4	45	33	9328
2014	Supervisor	12	33	21	20	13	1	46	33	3611
2014	Non-supervisor	12	26	22	19	17	4	40	38	11118
2011	Supervisor	9	36	21	20	12	2	46	33	4137
2011	Non-supervisor	12	30	21	18	13	5	44	33	12097
2008	Supervisor	10	38	18	20	12	2	49	33	2949
2008	Non-supervisor	13	32	20	18	13	5	47	32	8892

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	33	18	21	14	0	47	35	3366
2019	Non-supervisor	17	29	19	18	15	2	47	34	9919
2018	Supervisor	13	33	19	21	15	1	46	35	2708
2018	Non-supervisor	15	27	19	19	18	2	43	38	7770
2017	Supervisor	14	35	16	20	14	1	50	34	3292
2017	Non-supervisor	14	28	18	19	17	3	44	37	9310
2014	Supervisor	13	35	17	20	13	1	49	34	3611
2014	Non-supervisor	12	27	19	21	19	2	40	41	11114
2011	Supervisor	11	35	18	22	12	1	47	34	4134
2011	Non-supervisor	12	31	17	21	16	2	45	37	12090
2008	Supervisor	12	40	16	21	10	1	52	31	2953
2008	Non-supervisor	14	35	15	20	13	3	50	34	8885

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	26	17	8	7	7	3	64	16	3432
2019	Non-supervisor	33	21	14	7	8	13	4	66	18	9920

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	42	18	12	5	0	65	17	3432
2019	Non-supervisor	24	39	20	10	5	1	64	16	9919
2018	Supervisor	22	41	19	12	6	0	63	18	2703
2018	Non-supervisor	21	38	20	12	7	1	60	20	7767
2017	Supervisor	24	43	16	11	6	0	67	17	3286
2017	Non-supervisor	21	38	20	12	7	1	60	20	9322
2014	Supervisor	21	41	17	13	7	1	63	20	3605
2014	Non-supervisor	19	36	20	13	9	2	57	22	11129
2011	Supervisor	23	44	15	11	6	1	68	17	4136
2011	Non-supervisor	21	40	19	12	6	2	63	18	12102

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	33	22	24	11	1	0	42	36	3426
2019	Non-supervisor	14	32	23	19	10	2	0	47	30	9876

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	40	14	10	5	1	0	71	15	3431
2019	Non-supervisor	29	36	16	10	7	2	1	66	17	9908
2018	Supervisor	31	42	14	7	4	1	0	74	12	2704
2018	Non-supervisor	28	37	16	11	7	2	1	66	18	7760
2017	Supervisor	37	40	11	7	3	1	0	78	10	3278
2017	Non-supervisor	31	38	14	9	6	2	1	71	15	9310
2014	Supervisor	41	39	10	6	3	1	1	81	9	3604
2014	Non-supervisor	32	38	13	8	6	3	1	72	14	11129
2011	Supervisor	41	38	10	6	3	2	0	80	10	4133
2011	Non-supervisor	34	36	12	8	6	3	1	73	14	12091
2008	Supervisor	39	35	11	8	5	2	0	76	13	2951
2008	Non-supervisor	32	37	12	9	6	4	1	72	15	8885

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	39	18	8	4	0	69	13	3429
2019	Non-supervisor	29	36	20	8	6	1	66	14	9892
2018	Supervisor	32	37	19	7	4	0	70	11	2694
2018	Non-supervisor	28	36	19	9	7	1	65	16	7759

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	32	18	13	10	3	1	57	24	3421
2019	Non-supervisor	22	27	20	12	12	6	1	52	26	9904
2018	Supervisor	22	34	17	13	10	3	0	58	24	2701
2018	Non-supervisor	20	27	20	13	13	5	1	51	28	7762
2017	Supervisor	26	30	16	13	10	3	1	59	25	3279
2017	Non-supervisor	21	28	17	13	13	6	1	53	28	9299
2014	Supervisor	24	31	16	13	11	5	1	58	25	3607
2014	Non-supervisor	17	27	18	15	15	6	1	48	33	11115
2011	Supervisor	22	31	17	13	10	6	2	57	25	4135
2011	Non-supervisor	18	27	18	14	14	8	1	49	32	12112

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	37	16	15	10	0	0	60	25	3430
2019	Non-supervisor	22	30	19	14	13	2	1	54	27	9895
2018	Supervisor	22	35	18	14	11	1	0	57	25	2697
2018	Non-supervisor	20	30	20	14	13	2	1	52	28	7759
2017	Supervisor	24	38	14	14	10	0	0	62	24	3295
2017	Non-supervisor	22	31	17	14	12	2	1	55	28	9330
2014	Supervisor	20	35	16	16	13	1	0	55	29	3604
2014	Non-supervisor	17	29	18	17	16	2	1	48	33	11111
2011	Supervisor	25	39	14	13	9	0	0	64	22	4135
2011	Non-supervisor	23	32	17	14	12	2	1	56	27	12104
2008	Supervisor	23	39	15	13	9	0	0	63	22	2952
2008	Non-supervisor	21	35	17	14	12	1	1	56	26	8888

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	29	15	15	18	1	3	51	34	3434
2019	Non-supervisor	16	23	17	15	22	2	4	42	39	9921
2018	Supervisor	19	28	15	15	20	1	2	48	36	2700
2018	Non-supervisor	15	23	18	15	24	2	4	39	41	7770
2017	Supervisor	19	29	15	16	18	1	3	49	35	3295
2017	Non-supervisor	14	22	16	16	23	2	6	40	43	9328
2014	Supervisor	17	26	15	16	23	1	3	44	41	3606
2014	Non-supervisor	10	20	16	17	29	2	5	32	51	11117
2011	Supervisor	17	28	15	16	21	1	2	47	38	4135
2011	Non-supervisor	13	22	17	16	26	2	5	37	45	12104
2008	Supervisor	18	31	15	15	17	1	3	51	34	2951
2008	Non-supervisor	14	26	15	17	22	2	4	43	41	8892

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	26	13	4	2	0	3	80	6	3426
2019	Non-supervisor	59	21	10	3	2	1	4	85	5	9911

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	11	8	5	7	1	13	77	14	3426
2019	Non-supervisor	53	11	8	5	6	3	14	77	14	9904

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	26	14	6	3	0	2	77	9	3420
2019	Non-supervisor	41	23	17	7	6	2	4	68	14	9894

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	23	14	8	5	1	3	73	13	3414
2019	Non-supervisor	40	21	16	8	7	3	5	66	16	9854

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	16	12	9	10	2	4	67	20	3419
2019	Non-supervisor	41	17	13	9	10	5	6	64	21	9875

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	17	7	3	2	1	4	87	5	3414
2019	Non-supervisor	60	16	9	3	2	3	6	84	6	9869

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	10	5	2	2	2	3	90	5	3408
2019	Non-supervisor	70	10	5	3	3	4	5	87	7	9850

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	7	3	2	1	2	8	94	3	3412
2019	Non-supervisor	71	9	4	1	2	3	9	91	4	9844

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	47	17	9	4	1	0	70	13	3431
2019	Non-supervisor	20	40	19	11	6	3	0	62	18	9907
2018	Supervisor	23	42	20	9	5	0	0	65	15	2701
2018	Non-supervisor	18	36	24	10	9	3	0	55	20	7764
2017	Supervisor	24	43	17	10	5	1	0	68	15	3298
2017	Non-supervisor	19	36	22	12	8	3	1	57	21	9332

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	43	15	6	3	1	76	10	3422
2019	Non-supervisor	32	38	16	7	4	2	72	12	9872
2018	Supervisor	36	41	14	5	2	1	78	7	2702
2018	Non-supervisor	35	38	16	6	4	1	74	10	7754
2017	Supervisor	36	43	12	5	2	1	80	8	3290
2017	Non-supervisor	33	40	16	6	3	2	74	10	9302
2014	Supervisor	37	40	14	5	2	2	79	7	3605
2014	Non-supervisor	33	37	16	6	4	3	73	11	11106
2011	Supervisor	31	42	16	6	3	2	74	10	4135
2011	Non-supervisor	27	37	19	8	6	3	67	14	12102

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	39	16	4	2	2	0	77	6	3424
2019	Non-supervisor	37	33	18	4	4	4	1	73	8	9868
2018	Supervisor	39	40	14	3	2	2	0	80	5	2703
2018	Non-supervisor	36	35	18	4	4	3	0	73	8	7754
2017	Supervisor	37	39	15	4	2	2	0	79	6	3293
2017	Non-supervisor	33	34	19	5	4	4	1	71	9	9320
2014	Supervisor	38	38	15	3	2	3	1	79	5	3606
2014	Non-supervisor	34	36	17	4	3	5	1	74	8	11110

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	38	9	5	3	83	8	3424
2019	Non-supervisor	45	35	11	5	4	80	9	9900
2018	Supervisor	44	39	9	4	3	84	7	2701
2018	Non-supervisor	42	37	11	5	4	79	10	7752
2017	Supervisor	44	41	8	5	3	85	8	3297
2017	Non-supervisor	41	38	11	6	4	79	10	9311
2014	Supervisor	45	38	9	5	3	83	8	3605
2014	Non-supervisor	39	38	12	6	4	78	11	11096
2011	Supervisor	40	40	10	6	3	81	9	4134
2011	Non-supervisor	37	38	12	6	5	76	12	12085
2008	Supervisor	37	43	10	5	4	81	9	2951
2008	Non-supervisor	36	39	11	8	5	76	13	8879

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	35	14	9	6	0	71	15	3421
2019	Non-supervisor	37	32	16	8	7	0	69	14	9881
2018	Supervisor	35	33	18	8	6	0	68	14	2701
2018	Non-supervisor	34	31	18	8	7	1	66	16	7760
2017	Supervisor	36	34	15	9	5	0	71	14	3292
2017	Non-supervisor	33	33	17	9	7	1	66	16	9304
2014	Supervisor	29	38	15	10	7	0	67	17	3605
2014	Non-supervisor	27	36	17	11	9	1	63	19	11112
2011	Supervisor	31	40	16	8	5	0	71	13	4137
2011	Non-supervisor	30	36	18	8	7	1	67	15	12111

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	37	14	9	5	71	14	3408
2019	Non-supervisor	35	34	15	9	6	69	15	9846
2018	Supervisor	33	36	17	9	6	69	14	2689
2018	Non-supervisor	33	33	17	9	7	66	16	7731
2017	Supervisor	34	37	14	9	5	71	14	3293
2017	Non-supervisor	31	35	16	10	7	67	17	9305
2014	Supervisor	28	40	14	11	6	68	17	3604
2014	Non-supervisor	26	37	17	12	8	63	20	11112
2011	Supervisor	29	41	16	9	4	71	13	4135
2011	Non-supervisor	28	39	16	10	7	67	16	12101
2008	Supervisor	32	43	12	9	4	75	13	2950
2008	Non-supervisor	32	39	13	10	5	71	15	8882

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	28	16	10	8	2	0	65	19	3430
2019	Non-supervisor	35	25	18	11	9	3	0	62	20	9905
2018	Supervisor	35	26	19	10	8	2	0	62	18	2702
2018	Non-supervisor	33	25	19	11	9	3	0	60	21	7766
2017	Supervisor	34	28	17	11	8	2	0	63	19	3291
2017	Non-supervisor	32	26	18	11	9	4	1	61	21	9308
2014	Supervisor	32	28	17	12	9	2	0	62	21	3606
2014	Non-supervisor	30	26	18	12	10	3	0	58	23	11101
2011	Supervisor	34	28	15	11	8	3	0	65	19	4136
2011	Non-supervisor	32	27	16	11	10	4	0	62	21	12109
2008	Supervisor	35	28	17	9	7	3	1	65	18	2950
2008	Non-supervisor	32	28	15	11	9	5	1	63	21	8878

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	27	41	32	3440
2019	Non-supervisor	23	44	33	9932
2018	Supervisor	27	42	31	2711
2018	Non-supervisor	23	44	33	7798
2017	Supervisor	28	42	31	3299
2017	Non-supervisor	22	47	30	9333
2014	Supervisor	27	42	32	3606
2014	Non-supervisor	21	47	32	11109
2011	Supervisor	24	47	29	4140
2011	Non-supervisor	21	51	28	12123

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	32	31	26	5	1	6	980
2019	Non-supervisor	24	28	24	5	12	6	2398
2018	Supervisor	33	31	26	4	1	5	780
2018	Non-supervisor	27	26	24	5	10	7	1844
2017	Supervisor	33	28	27	4	1	7	945
2017	Non-supervisor	29	25	25	6	8	7	2161
2014	Supervisor	33	25	24	10	9999	7	1015
2014	Non-supervisor	30	23	26	9	9999	12	2534
2011	Supervisor	33	29	26	6	9999	6	1042
2011	Non-supervisor	26	30	27	6	9999	11	2704

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	42	5	2	1	0	2	92	3	3417
2019	Non-supervisor	34	46	10	6	2	1	1	81	8	9887

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	29	7	3	1	1	2	88	5	3413
2019	Non-supervisor	49	31	10	3	2	3	1	83	6	9882

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	3435
2019	Non-supervisor	14	86	9895
2018	Supervisor	14	86	2715
2018	Non-supervisor	17	83	7772

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	445
2019	Non-supervisor	55	45	1362
2018	Supervisor	42	58	344
2018	Non-supervisor	52	48	1240

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	445
2019	Non-supervisor	61	39	1362
2018	Supervisor	56	44	344
2018	Non-supervisor	64	36	1240

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	445
2019	Non-supervisor	4	96	1362
2018	Supervisor	24	76	344
2018	Non-supervisor	3	97	1240

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	445
2019	Non-supervisor	1	99	1362

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	445
2019	Non-supervisor	10	90	1362
2018	Supervisor	9	91	344
2018	Non-supervisor	8	92	1240

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	445
2019	Non-supervisor	5	95	1362
2018	Supervisor	5	95	344
2018	Non-supervisor	3	97	1240

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	445
2019	Non-supervisor	6	94	1362
2018	Supervisor	5	95	344
2018	Non-supervisor	5	95	1240

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	442
2019	Non-supervisor	38	62	1337
2018	Supervisor	48	52	343
2018	Non-supervisor	39	61	1241

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	442
2019	Non-supervisor	41	59	1337
2018	Supervisor	42	58	343
2018	Non-supervisor	43	57	1241

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	442
2019	Non-supervisor	48	52	1337
2018	Supervisor	45	55	343
2018	Non-supervisor	43	57	1241

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	442
2019	Non-supervisor	42	58	1337
2018	Supervisor	43	57	343
2018	Non-supervisor	41	59	1241

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	442
2019	Non-supervisor	31	69	1337
2018	Supervisor	41	59	343
2018	Non-supervisor	35	65	1241

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	442
2019	Non-supervisor	58	42	1337
2018	Supervisor	58	42	343
2018	Non-supervisor	54	46	1241

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	442
2019	Non-supervisor	36	64	1337
2018	Supervisor	43	57	343
2018	Non-supervisor	38	62	1241

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	442
2019	Non-supervisor	12	88	1337
2018	Supervisor	7	93	343
2018	Non-supervisor	10	90	1241

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	442
2019	Non-supervisor	13	87	1337
2018	Supervisor	17	83	343
2018	Non-supervisor	15	85	1241

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	442
2019	Non-supervisor	50	50	1337
2018	Supervisor	45	55	343
2018	Non-supervisor	50	50	1241

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	442
2019	Non-supervisor	27	73	1337
2018	Supervisor	34	66	343
2018	Non-supervisor	30	70	1241

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	442
2019	Non-supervisor	16	84	1337
2018	Supervisor	14	86	343
2018	Non-supervisor	14	86	1241

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	438
2019	Non-supervisor	51	49	1329
2018	Supervisor	55	45	341
2018	Non-supervisor	47	53	1244

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	438
2019	Non-supervisor	26	74	1329
2018	Supervisor	37	63	341
2018	Non-supervisor	24	76	1244

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	438
2019	Non-supervisor	9	91	1329
2018	Supervisor	13	87	341
2018	Non-supervisor	7	93	1244

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	438
2019	Non-supervisor	25	75	1329
2018	Supervisor	22	78	341
2018	Non-supervisor	25	75	1244

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	438
2019	Non-supervisor	10	90	1329
2018	Supervisor	14	86	341
2018	Non-supervisor	10	90	1244

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	438
2019	Non-supervisor	11	89	1329
2018	Supervisor	9	91	341
2018	Non-supervisor	12	88	1244

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	438
2019	Non-supervisor	15	85	1329
2018	Supervisor	17	83	341
2018	Non-supervisor	14	86	1244

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	438
2019	Non-supervisor	11	89	1329
2018	Supervisor	13	87	341
2018	Non-supervisor	12	88	1244

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	438
2019	Non-supervisor	27	73	1329
2018	Supervisor	19	81	341
2018	Non-supervisor	27	73	1244

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	391
2019	Non-supervisor	11	89	1181
2018	Supervisor	13	87	310
2018	Non-supervisor	13	87	1103

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	391
2019	Non-supervisor	21	79	1181
2018	Supervisor	13	87	310
2018	Non-supervisor	18	82	1103

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	391
2019	Non-supervisor	12	88	1181
2018	Supervisor	12	88	310
2018	Non-supervisor	11	89	1103

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	391
2019	Non-supervisor	7	93	1181
2018	Supervisor	11	89	310
2018	Non-supervisor	8	92	1103

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	391
2019	Non-supervisor	14	86	1181
2018	Supervisor	11	89	310
2018	Non-supervisor	13	87	1103

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	391
2019	Non-supervisor	10	90	1181
2018	Supervisor	12	88	310
2018	Non-supervisor	12	88	1103

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	391
2019	Non-supervisor	10	90	1181
2018	Supervisor	7	93	310
2018	Non-supervisor	9	91	1103

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	391
2019	Non-supervisor	14	86	1181
2018	Supervisor	9	91	310
2018	Non-supervisor	13	87	1103

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	391
2019	Non-supervisor	12	88	1181
2018	Supervisor	12	88	310
2018	Non-supervisor	13	87	1103

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	391
2019	Non-supervisor	30	70	1181
2018	Supervisor	27	73	310
2018	Non-supervisor	29	71	1103

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	391
2019	Non-supervisor	10	90	1181
2018	Supervisor	10	90	310
2018	Non-supervisor	9	91	1103

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	391
2019	Non-supervisor	46	54	1181
2018	Supervisor	40	60	310
2018	Non-supervisor	44	56	1103

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	391
2019	Non-supervisor	3	97	1181
2018	Supervisor	3	97	310
2018	Non-supervisor	2	98	1103

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	391
2019	Non-supervisor	57	43	1181
2018	Supervisor	56	44	310
2018	Non-supervisor	56	44	1103

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	391
2019	Non-supervisor	5	95	1181
2018	Supervisor	5	95	310
2018	Non-supervisor	5	95	1103

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	391
2019	Non-supervisor	13	87	1181
2018	Supervisor	15	85	310
2018	Non-supervisor	11	89	1103

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	3426
2019	Non-supervisor	19	81	9881

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	29	19	9	8	12	3	58	20	3429
2019	Non-supervisor	20	21	20	8	9	17	5	52	22	9918
2018	Supervisor	21	29	21	9	7	11	2	58	19	2694
2018	Non-supervisor	19	22	22	8	9	16	3	51	22	7772
2017	Supervisor	23	32	18	9	6	10	3	62	17	3296
2017	Non-supervisor	20	24	21	8	9	15	4	53	21	9329
2014	Supervisor	21	32	19	8	7	12	3	62	17	3605
2014	Non-supervisor	17	23	21	9	10	17	4	50	23	11107

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	36	13	7	4	2	0	75	11	3426
2019	Non-supervisor	35	31	16	7	6	5	1	70	13	9909
2018	Supervisor	35	36	16	7	5	2	0	72	12	2697
2018	Non-supervisor	32	32	18	7	7	4	0	67	14	7768
2017	Supervisor	37	36	14	7	4	2	0	75	11	3294
2017	Non-supervisor	33	33	16	7	6	4	1	69	14	9306
2014	Supervisor	31	39	16	6	4	3	0	73	11	3606
2014	Non-supervisor	26	32	19	8	7	7	1	63	16	11091
2011	Supervisor	35	41	14	5	3	2	0	77	8	4130
2011	Non-supervisor	32	36	16	7	5	4	0	71	12	12087

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	3427
2019	Non-supervisor	7	93	9875
2018	Supervisor	7	93	2701
2018	Non-supervisor	7	93	7774

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	211
2019	Non-supervisor	43	57	702
2018	Supervisor	32	68	172
2018	Non-supervisor	41	59	558

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	72	28	211
2019	Non-supervisor	73	27	702
2018	Supervisor	72	28	172
2018	Non-supervisor	77	23	558

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	211
2019	Non-supervisor	3	97	702
2018	Supervisor	14	86	172
2018	Non-supervisor	3	97	558

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	211
2019	Non-supervisor	1	99	702

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	211
2019	Non-supervisor	9	91	702
2018	Supervisor	10	90	172
2018	Non-supervisor	9	91	558

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	211
2019	Non-supervisor	7	93	702
2018	Supervisor	7	93	172
2018	Non-supervisor	3	97	558

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	211
2019	Non-supervisor	10	90	702
2018	Supervisor	10	90	172
2018	Non-supervisor	9	91	558

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	208
2019	Non-supervisor	19	81	686
2018	Supervisor	18	82	172
2018	Non-supervisor	19	81	559

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	208
2019	Non-supervisor	16	84	686
2018	Supervisor	16	84	172
2018	Non-supervisor	17	83	558

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	208
2019	Non-supervisor	11	89	686
2018	Supervisor	11	89	172
2018	Non-supervisor	11	89	558

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	208
2019	Non-supervisor	6	94	686
2018	Supervisor	4	96	172
2018	Non-supervisor	6	94	558

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	208
2019	Non-supervisor	33	67	686
2018	Supervisor	27	73	172
2018	Non-supervisor	28	72	558

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	208
2019	Non-supervisor	26	74	686
2018	Supervisor	38	62	172
2018	Non-supervisor	25	75	558

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	208
2019	Non-supervisor	5	95	686
2018	Supervisor	2	98	172
2018	Non-supervisor	3	97	558

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	208
2019	Non-supervisor	8	92	686
2018	Supervisor	10	90	172
2018	Non-supervisor	6	94	558

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	208
2019	Non-supervisor	12	88	686
2018	Supervisor	15	85	172
2018	Non-supervisor	12	88	558

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	208
2019	Non-supervisor	19	81	686
2018	Supervisor	13	87	172
2018	Non-supervisor	22	78	558

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	208
2019	Non-supervisor	24	76	686
2018	Supervisor	25	75	172
2018	Non-supervisor	25	75	558

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	207
2019	Non-supervisor	33	67	679
2018	Supervisor	37	63	171
2018	Non-supervisor	26	74	558

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	207
2019	Non-supervisor	16	84	679
2018	Supervisor	18	82	171
2018	Non-supervisor	14	86	558

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	207
2019	Non-supervisor	4	96	679
2018	Supervisor	5	95	171
2018	Non-supervisor	5	95	558

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	207
2019	Non-supervisor	19	81	679
2018	Supervisor	14	86	171
2018	Non-supervisor	20	80	558

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	207
2019	Non-supervisor	4	96	679
2018	Supervisor	6	94	171
2018	Non-supervisor	6	94	558

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	207
2019	Non-supervisor	6	94	679
2018	Supervisor	9	91	171
2018	Non-supervisor	10	90	558

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	207
2019	Non-supervisor	8	92	679
2018	Supervisor	9	91	171
2018	Non-supervisor	7	93	558

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	207
2019	Non-supervisor	7	93	679
2018	Supervisor	6	94	171
2018	Non-supervisor	8	92	558

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	207
2019	Non-supervisor	46	54	679
2018	Supervisor	41	59	171
2018	Non-supervisor	48	52	559

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	177
2019	Non-supervisor	5	95	594
2018	Supervisor	5	95	160
2018	Non-supervisor	5	95	503

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	177
2019	Non-supervisor	16	84	594
2018	Supervisor	12	88	160
2018	Non-supervisor	14	86	503

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	177
2019	Non-supervisor	4	96	594

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	177
2019	Non-supervisor	4	96	594
2018	Supervisor	4	96	160
2018	Non-supervisor	2	98	503

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	177
2019	Non-supervisor	5	95	594

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	177
2019	Non-supervisor	5	95	594
2018	Supervisor	4	96	160
2018	Non-supervisor	4	96	503

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	177
2019	Non-supervisor	8	92	594
2018	Supervisor	5	95	160
2018	Non-supervisor	7	93	503

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	177
2019	Non-supervisor	14	86	594
2018	Supervisor	11	89	160
2018	Non-supervisor	14	86	503

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	177
2019	Non-supervisor	10	90	594
2018	Supervisor	7	93	160
2018	Non-supervisor	13	87	503

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	177
2019	Non-supervisor	23	77	594
2018	Supervisor	25	75	160
2018	Non-supervisor	28	72	503

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	177
2019	Non-supervisor	9	91	594
2018	Supervisor	10	90	160
2018	Non-supervisor	10	90	503

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	177
2019	Non-supervisor	45	55	594
2018	Supervisor	40	60	160
2018	Non-supervisor	42	58	504

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	177
2019	Non-supervisor	59	41	594
2018	Supervisor	69	31	160
2018	Non-supervisor	66	34	503

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	177
2019	Non-supervisor	11	89	594
2018	Supervisor	12	88	160
2018	Non-supervisor	10	90	503

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	3424
2019	Non-supervisor	10	90	9887

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	25	23	4	4	16	4	61	11	3436
2019	Non-supervisor	22	19	23	5	5	21	5	55	13	9914
2018	Supervisor	23	27	25	4	3	15	3	61	9	2690
2018	Non-supervisor	20	22	26	4	4	20	3	55	11	7778
2017	Supervisor	25	29	21	4	2	16	4	67	7	3295
2017	Non-supervisor	21	23	23	4	4	21	5	59	10	9314
2014	Supervisor	24	27	21	3	2	19	4	66	7	3601
2014	Non-supervisor	17	22	24	4	4	23	5	56	12	11103

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	33	17	3	3	4	1	75	7	3429
2019	Non-supervisor	37	29	18	4	4	7	1	71	9	9897
2018	Supervisor	36	34	19	4	3	3	1	73	7	2696
2018	Non-supervisor	33	31	21	4	4	6	1	69	9	7762
2017	Supervisor	38	36	15	4	2	5	1	79	6	3297
2017	Non-supervisor	33	33	17	4	4	7	1	73	8	9304
2014	Supervisor	35	36	17	4	2	6	1	76	6	3598
2014	Non-supervisor	27	32	20	5	4	11	1	67	10	11090
2011	Supervisor	40	39	13	3	1	3	0	82	5	4139
2011	Non-supervisor	35	36	15	5	3	6	0	76	8	12089

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	25	21	14	19	0	46	33	3436
2019	Non-supervisor	24	25	21	13	17	1	49	30	9913
2018	Supervisor	16	21	23	17	23	0	37	40	2715
2018	Non-supervisor	20	23	21	15	20	1	44	35	7797
2017	Supervisor	19	21	20	16	23	1	40	39	3284
2017	Non-supervisor	21	23	20	15	20	1	44	36	9305

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	27	27	18	15	0	40	33	3433
2019	Non-supervisor	30	31	22	10	6	1	62	16	9908
2018	Supervisor	11	22	29	22	16	0	33	38	2712
2018	Non-supervisor	25	31	26	11	6	1	57	17	7795
2017	Supervisor	12	25	28	19	15	0	38	35	3291
2017	Non-supervisor	28	30	23	11	7	1	58	18	9301

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	33	26	13	8	0	1	53	21	3417
2019	Non-supervisor	40	31	17	6	4	0	1	72	10	9855
2018	Supervisor	16	31	26	17	9	0	1	47	26	2700
2018	Non-supervisor	34	32	20	8	4	0	2	67	13	7744
2017	Supervisor	18	32	26	15	8	0	1	51	23	3279
2017	Non-supervisor	36	30	19	8	4	1	3	68	13	9268

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	21	24	21	24	0	0	31	45	3418
2019	Non-supervisor	27	25	20	13	14	1	1	52	27	9873
2018	Supervisor	9	18	25	22	25	0	0	27	48	2704
2018	Non-supervisor	24	24	22	15	14	1	1	49	29	7767
2017	Supervisor	9	21	25	22	23	0	0	30	45	3290
2017	Non-supervisor	23	24	20	16	14	1	2	49	30	9294

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	27	16	8	5	0	3	70	13	3423
2019	Non-supervisor	62	19	8	3	2	0	6	87	5	9870
2018	Supervisor	34	28	19	9	6	0	4	65	16	2704
2018	Non-supervisor	58	20	9	3	2	0	8	85	6	7768
2017	Supervisor	35	29	17	8	5	0	5	67	14	3285
2017	Non-supervisor	53	21	9	3	2	1	11	84	6	9265

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	31	21	10	7	0	62	17	3423
2019	Non-supervisor	46	28	15	6	4	1	74	10	9878
2018	Supervisor	26	28	24	13	9	0	54	22	2710
2018	Non-supervisor	40	28	17	7	6	1	69	13	7788
2017	Supervisor	28	32	22	11	6	1	61	17	3276
2017	Non-supervisor	40	30	17	8	4	1	71	12	9263

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	38	23	11	5	0	0	62	16	3429
2019	Non-supervisor	32	34	19	8	5	1	1	67	14	9877
2018	Supervisor	19	36	26	12	6	0	0	56	18	2691
2018	Non-supervisor	29	32	22	10	6	1	1	61	16	7766
2017	Supervisor	24	35	23	12	6	0	0	59	18	3276
2017	Non-supervisor	31	31	21	10	5	1	1	64	15	9261

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	35	26	15	8	0	0	50	24	3421
2019	Non-supervisor	28	33	21	11	6	0	1	62	17	9866
2018	Supervisor	13	31	27	18	10	0	0	45	28	2691
2018	Non-supervisor	26	32	23	11	7	0	1	59	18	7757
2017	Supervisor	15	32	26	17	9	0	1	47	26	3275
2017	Non-supervisor	27	31	21	12	6	1	2	59	19	9262

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	33	23	12	7	0	0	58	19	3413
2019	Non-supervisor	34	30	18	10	7	0	1	65	17	9861
2018	Supervisor	21	32	25	13	9	0	1	53	22	2687
2018	Non-supervisor	31	30	20	11	7	0	1	61	18	7747
2017	Supervisor	24	33	22	13	8	0	1	58	21	3276
2017	Non-supervisor	32	29	19	11	6	1	2	63	18	9268

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	29	15	10	8	0	0	67	17	3420
2019	Non-supervisor	41	26	15	8	8	1	1	68	17	9856

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	34	21	11	7	0	0	61	18	3412
2019	Non-supervisor	41	32	15	7	4	0	1	74	10	9840
2018	Supervisor	23	31	23	15	7	0	0	54	22	2688
2018	Non-supervisor	36	32	18	9	4	0	1	69	12	7734
2017	Supervisor	24	32	22	14	7	0	1	57	21	3263
2017	Non-supervisor	38	31	17	7	4	1	2	71	12	9226

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	27	13	5	3	1	79	8	3408
2019	Non-supervisor	51	26	13	5	4	1	78	8	9836
2018	Supervisor	50	29	13	5	2	1	80	7	2679
2018	Non-supervisor	51	25	14	5	3	2	78	8	7717
2017	Supervisor	55	26	10	4	3	1	82	7	3291
2017	Non-supervisor	52	27	13	5	2	1	80	7	9305

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	14	5	2	2	0	5	90	4	3405
2019	Non-supervisor	68	15	7	2	2	1	6	88	5	9825
2018	Supervisor	68	18	6	2	2	0	3	90	4	2683
2018	Non-supervisor	65	17	8	2	2	1	4	87	5	7733

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	14	6	3	4	0	1	87	7	3417
2019	Non-supervisor	70	13	6	4	4	1	2	85	8	9875
2018	Supervisor	70	15	6	3	4	1	2	86	7	2685
2018	Non-supervisor	67	13	7	4	5	1	2	83	9	7733
2017	Supervisor	72	14	6	4	3	1	1	88	6	3295
2017	Non-supervisor	69	15	6	4	3	1	2	87	7	9300

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	30	11	4	2	1	82	7	3406
2019	Non-supervisor	53	28	11	4	3	1	82	8	9855
2018	Supervisor	49	33	11	4	3	1	82	7	2704
2018	Non-supervisor	51	27	12	5	3	1	80	8	7767
2017	Supervisor	51	31	11	4	2	1	83	7	3291
2017	Non-supervisor	51	29	10	5	3	2	82	8	9296

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	21	11	5	5	1	78	11	3406
2019	Non-supervisor	57	20	10	6	5	1	79	11	9839
2018	Supervisor	49	26	13	7	6	1	75	12	2698
2018	Non-supervisor	51	22	12	7	6	1	74	13	7745
2017	Supervisor	55	24	9	6	4	1	80	11	3295
2017	Non-supervisor	55	22	10	6	5	2	79	11	9300

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	31	14	6	4	1	76	9	3400
2019	Non-supervisor	61	7	3	1	0	27	95	2	9815
2018	Supervisor	41	33	15	7	4	1	75	11	2680
2018	Non-supervisor	56	7	3	1	0	33	94	2	7709
2017	Supervisor	45	32	13	5	3	1	78	9	3295
2017	Non-supervisor	58	8	2	1	1	29	94	2	9288

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	23	9	2	1	1	88	4	3409
2019	Non-supervisor	68	18	6	2	1	5	90	3	9836
2018	Supervisor	60	25	8	4	1	2	86	5	2681
2018	Non-supervisor	63	20	7	2	1	7	89	4	7724
2017	Supervisor	65	22	7	3	2	2	88	4	3274
2017	Non-supervisor	64	19	6	2	1	7	90	3	9252

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	11	4	2	1	0	1	94	3	3412
2019	Non-supervisor	72	14	5	3	3	1	3	89	5	9866
2018	Supervisor	78	13	4	2	1	0	2	92	3	2697
2018	Non-supervisor	68	15	6	3	3	0	4	87	6	7751
2017	Supervisor	75	16	4	1	1	0	1	93	3	3296
2017	Non-supervisor	66	17	6	3	3	1	4	87	6	9305

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	27	10	3	1	1	86	4	3403
2019	Non-supervisor	57	25	11	3	2	2	84	5	9834
2018	Supervisor	56	28	11	3	1	1	84	5	2697
2018	Non-supervisor	52	27	12	4	2	2	82	6	7731
2017	Supervisor	57	28	10	3	1	1	86	4	3287
2017	Non-supervisor	53	28	10	3	2	3	84	6	9281

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	29	35	18	5	0	42	23	3435
2019	Non-supervisor	23	36	28	9	3	0	59	12	9927
2018	Supervisor	10	27	37	19	7	0	37	26	2716
2018	Non-supervisor	20	34	31	10	4	0	55	14	7814
2017	Supervisor	9	26	40	17	8	0	35	25	3301
2017	Non-supervisor	18	33	33	10	4	1	52	15	9334

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	22	37	20	8	0	28	35	3388
2019	Non-supervisor	8	15	35	27	15	0	42	23	9786
2018	Supervisor	13	24	36	19	7	0	26	38	2682
2018	Non-supervisor	8	16	34	26	15	0	42	24	7702
2017	Supervisor	10	24	40	19	7	0	26	34	3285
2017	Non-supervisor	7	16	37	25	14	1	40	23	9271

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	42	16	8	3	1	0	72	11	3421
2019	Non-supervisor	27	38	19	8	5	3	0	67	14	9897
2018	Supervisor	28	43	17	7	4	1	0	72	11	2708
2018	Non-supervisor	26	37	19	10	5	3	0	65	15	7770
2017	Supervisor	26	42	18	9	4	2	0	69	13	3292
2017	Non-supervisor	23	37	19	9	7	4	1	63	17	9297

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	40	18	12	8	1	61	20	3429
2019	Non-supervisor	24	35	19	12	9	2	60	21	9911
2018	Supervisor	22	39	19	13	7	1	61	20	2712
2018	Non-supervisor	23	34	19	12	10	2	58	22	7784
2017	Supervisor	19	39	19	13	8	1	59	22	3297
2017	Non-supervisor	20	36	19	13	10	2	57	24	9310

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	3428
2019	Non-supervisor	16	84	9902
2017	Supervisor	13	87	3295
2017	Non-supervisor	16	84	9310
2014	Supervisor	12	88	3598
2014	Non-supervisor	16	84	11073

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	85	15	421
2019	Non-supervisor	78	22	1615
2017	Supervisor	77	23	421
2017	Non-supervisor	75	25	1526
2014	Supervisor	76	24	429
2014	Non-supervisor	77	23	1748

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	34	5	8	4	0	1	83	12	353
2019	Non-supervisor	48	31	7	8	4	1	0	80	13	1237
2017	Supervisor	51	33	6	4	4	0	1	85	9	328
2017	Non-supervisor	43	36	7	8	6	0	0	80	13	1149
2014	Supervisor	58	28	4	7	2	1	1	87	9	333
2014	Non-supervisor	48	34	7	8	3	0	0	82	11	1352

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	28	24	13	15	1	0	19	81	3423
2019	Non-supervisor	23	30	22	11	12	1	0	24	76	9890
2018	Supervisor	20	27	23	14	15	1	0	20	80	2712
2018	Non-supervisor	26	25	21	13	13	2	1	26	74	7802
2017	Supervisor	22	24	22	14	15	3	1	23	77	3298
2017	Non-supervisor	27	23	20	13	14	3	1	28	72	9321

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	2696
2019	Non-supervisor	59	41	7299

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	2635
2019	Non-supervisor	45	55	7138
2018	Supervisor	26	74	2082
2018	Non-supervisor	33	67	5507

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	23	18	20	24	1	5	35	47	2640
2019	Non-supervisor	12	23	20	16	20	1	7	38	40	7174
2018	Supervisor	9	21	18	20	26	1	5	32	48	2088
2018	Non-supervisor	11	22	20	17	23	1	6	36	43	5517
2017	Supervisor	7	20	17	19	28	1	7	30	51	2409
2017	Non-supervisor	11	20	17	16	24	2	9	35	45	6377

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	3	13	15	22	40	2	4	17	66	2642
2019	Non-supervisor	6	16	20	18	32	2	6	24	55	7162
2018	Supervisor	3	9	15	21	48	2	3	12	72	2096
2018	Non-supervisor	4	13	17	19	41	2	4	18	63	5510
2017	Supervisor	2	8	11	17	56	2	5	10	78	2406
2017	Non-supervisor	3	10	14	17	47	2	7	14	70	6369

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	17	15	11	13	1	4	59	26	3367
2019	Non-supervisor	41	17	14	10	11	1	7	62	23	9749
2018	Supervisor	39	16	15	12	13	1	5	58	26	2697
2018	Non-supervisor	40	15	14	10	13	1	7	60	25	7752

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Department of National Defence by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment