2019 Public Service Employee Survey Results for Department of National Defence by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 41 6 9 3 0 0 82 12 1464
2019 Non-visible minority 33 45 6 12 5 0 0 77 17 11766
2017 Visible minority 37 44 4 10 5 0 0 82 15 1195
2017 Non-visible minority 29 47 6 13 6 0 0 75 19 11318
2014 Visible minority 33 44 7 12 4 0 0 77 16 1316
2014 Non-visible minority 27 45 6 14 7 0 0 73 21 13339
2011 Visible minority 37 46 4 10 3 0 0 83 13 1421
2011 Non-visible minority 33 47 5 11 4 0 0 80 15 14695
2008 Visible minority 39 46 4 8 3 0 0 85 11 946
2008 Non-visible minority 34 47 4 10 5 0 0 81 15 10819

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 69 20 5 3 3 0 1 89 6 1462
2019 Non-visible minority 67 19 6 4 3 0 1 87 7 11745
2017 Visible minority 68 20 4 4 2 0 1 89 6 1193
2017 Non-visible minority 64 20 6 5 3 0 1 85 8 11311
2014 Visible minority 67 19 5 4 3 0 1 88 7 1314
2014 Non-visible minority 63 21 6 5 3 0 2 86 8 13332
2011 Visible minority 72 18 3 3 2 0 2 92 5 1419
2011 Non-visible minority 68 18 5 5 3 0 2 87 8 14689
2008 Visible minority 71 16 4 3 3 0 2 89 6 947
2008 Non-visible minority 67 18 4 5 3 0 2 88 8 10824

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 37 7 8 4 0 0 81 12 1463
2019 Non-visible minority 38 37 8 11 5 0 0 76 16 11744
2017 Visible minority 44 35 6 9 6 0 0 79 15 1194
2017 Non-visible minority 36 38 8 12 6 0 0 74 18 11294
2014 Visible minority 41 39 7 8 6 0 0 79 14 1313
2014 Non-visible minority 37 37 8 11 6 0 0 75 17 13319
2011 Visible minority 41 37 8 8 5 0 1 79 13 1422
2011 Non-visible minority 35 39 9 11 6 0 0 75 16 14675

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 40 13 13 7 0 0 68 19 1458
2019 Non-visible minority 29 39 12 13 7 0 0 68 20 11726
2018 Visible minority 27 40 12 13 7 0 0 68 20 1086
2018 Non-visible minority 26 42 11 13 7 0 1 68 21 9227
2017 Visible minority 31 37 11 13 7 0 1 69 21 1192
2017 Non-visible minority 25 38 12 15 9 0 0 64 24 11300
2014 Visible minority 22 41 13 13 10 0 0 64 23 1312
2014 Non-visible minority 23 37 12 16 11 0 0 61 27 13328
2011 Visible minority 29 41 11 11 7 0 1 71 18 1421
2011 Non-visible minority 29 40 12 12 6 0 1 69 19 14680
2008 Visible minority 27 42 11 10 8 0 2 70 18 951
2008 Non-visible minority 27 41 12 12 7 0 1 69 19 10822

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 39 10 6 3 0 0 80 10 1459
2019 Non-visible minority 42 38 9 8 4 0 0 80 11 11678
2017 Visible minority 43 39 7 7 3 0 0 83 10 1185
2017 Non-visible minority 43 39 7 7 3 0 0 82 10 11275
2014 Visible minority 37 42 11 7 3 0 0 80 9 1315
2014 Non-visible minority 42 39 9 7 3 0 0 81 10 13324

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 33 11 7 5 0 1 78 12 1462
2019 Non-visible minority 46 32 11 6 5 0 0 78 11 11721
2018 Visible minority 40 35 13 6 5 1 0 76 11 1084
2018 Non-visible minority 42 34 12 7 5 0 0 76 12 9206
2017 Visible minority 42 36 10 7 4 1 1 79 11 1189
2017 Non-visible minority 42 34 11 8 5 0 0 76 12 11286
2014 Visible minority 35 36 13 8 6 1 1 72 15 1314
2014 Non-visible minority 37 34 13 8 6 0 1 73 14 13327
2011 Visible minority 41 35 11 7 5 1 1 77 12 1422
2011 Non-visible minority 39 36 12 8 5 0 1 76 13 14693

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 38 13 8 4 0 0 74 12 1464
2019 Non-visible minority 37 39 12 8 5 0 0 75 12 11751
2018 Visible minority 35 39 13 8 4 0 0 75 12 1079
2018 Non-visible minority 35 41 12 8 5 0 0 75 13 9167
2017 Visible minority 36 43 10 7 3 0 0 79 10 1192
2017 Non-visible minority 34 43 11 7 4 0 0 77 12 11297
2014 Visible minority 29 43 13 10 5 0 0 73 14 1317
2014 Non-visible minority 31 45 11 8 5 0 0 75 14 13341
2011 Visible minority 38 39 11 7 5 0 0 78 12 1423
2011 Non-visible minority 38 41 11 6 4 0 0 79 11 14689
2008 Visible minority 39 37 13 6 4 0 0 77 10 941
2008 Non-visible minority 39 41 9 7 4 0 0 80 10 10782

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 34 17 11 9 1 0 62 21 1466
2019 Non-visible minority 24 35 18 13 9 0 0 59 23 11748
2018 Visible minority 27 30 17 11 13 0 1 58 25 1083
2018 Non-visible minority 22 32 20 13 12 0 0 55 25 9204
2017 Visible minority 28 33 18 10 10 1 0 61 21 1191
2017 Non-visible minority 23 34 18 14 11 0 0 57 25 11296
2014 Visible minority 18 35 18 16 12 0 0 54 28 1316
2014 Non-visible minority 20 34 18 16 13 0 0 53 28 13334
2011 Visible minority 23 38 16 12 11 1 1 61 23 1424
2011 Non-visible minority 21 37 16 15 11 0 0 58 26 14719

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 41 12 11 5 0 0 71 16 1457
2019 Non-visible minority 27 42 14 12 5 0 0 69 17 11717
2018 Visible minority 30 40 15 10 5 0 0 70 14 1085
2018 Non-visible minority 27 38 15 12 7 0 0 66 19 9210
2017 Visible minority 35 38 13 9 4 0 0 73 13 1190
2017 Non-visible minority 27 41 14 12 6 0 0 68 18 11292

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 38 8 5 3 0 0 84 9 1461
2019 Non-visible minority 41 40 11 5 3 0 0 81 8 11708
2018 Visible minority 47 41 7 3 2 0 0 88 5 1090
2018 Non-visible minority 42 41 10 4 3 0 0 84 7 9260
2017 Visible minority 45 39 9 4 3 0 0 84 7 1193
2017 Non-visible minority 40 40 11 6 3 0 0 80 9 11289
2014 Visible minority 43 38 12 4 2 1 0 81 7 1317
2014 Non-visible minority 38 40 12 5 4 1 0 79 9 13327
2011 Visible minority 49 36 8 4 2 1 0 86 6 1424
2011 Non-visible minority 39 41 11 5 3 1 0 81 8 14710
2008 Visible minority 50 35 8 3 2 1 0 86 5 951
2008 Non-visible minority 45 39 8 4 3 1 0 85 7 10816

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 36 15 9 7 0 0 68 17 1461
2019 Non-visible minority 30 36 15 10 8 0 0 67 19 11732
2018 Visible minority 31 36 14 11 8 0 0 67 19 1086
2018 Non-visible minority 28 37 15 11 9 0 0 65 20 9231
2017 Visible minority 32 37 14 9 7 0 0 69 17 1191
2017 Non-visible minority 28 36 15 11 9 0 0 64 21 11271

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 32 11 2 2 0 0 85 5 1457
2019 Non-visible minority 56 32 8 2 2 0 0 87 4 11681
2018 Visible minority 53 32 10 3 1 0 0 85 5 1085
2018 Non-visible minority 55 32 9 3 2 0 0 87 4 9184
2017 Visible minority 59 30 6 3 1 0 0 90 4 1186
2017 Non-visible minority 57 32 7 2 1 0 0 89 4 11254
2014 Visible minority 64 26 7 2 1 0 0 89 3 1316
2014 Non-visible minority 65 26 6 2 1 0 0 90 3 13325
2011 Visible minority 63 27 6 2 1 0 0 91 3 1423
2011 Non-visible minority 63 28 6 2 1 0 0 91 3 14706

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 40 13 10 6 0 1 70 17 1462
2019 Non-visible minority 30 38 13 11 7 0 0 69 18 11704
2018 Visible minority 27 39 16 10 7 1 0 67 17 1085
2018 Non-visible minority 28 39 14 11 9 0 0 66 20 9227
2017 Visible minority 31 41 13 8 7 0 1 72 15 1181
2017 Non-visible minority 30 40 12 11 7 0 0 70 18 11241
2014 Visible minority 19 43 15 14 9 0 1 62 23 1317
2014 Non-visible minority 22 42 13 13 10 0 0 64 23 13329
2011 Visible minority 31 38 12 9 8 1 1 70 17 1423
2011 Non-visible minority 30 41 12 11 7 0 0 71 18 14705

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 37 17 8 6 0 0 69 14 1460
2019 Non-visible minority 34 34 16 9 7 0 0 68 16 11733
2018 Visible minority 31 34 19 8 8 0 0 65 16 1085
2018 Non-visible minority 32 34 17 10 8 0 0 65 18 9210
2017 Visible minority 34 36 15 8 6 0 0 71 15 1185
2017 Non-visible minority 33 35 14 10 7 0 0 69 17 11247
2014 Visible minority 27 38 17 9 9 0 0 65 18 1317
2014 Non-visible minority 29 37 15 11 8 0 0 66 19 13336

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 39 15 9 5 0 0 71 14 1449
2019 Non-visible minority 30 39 14 10 6 0 0 69 16 11630
2018 Visible minority 29 37 17 10 6 0 0 66 17 1087
2018 Non-visible minority 29 35 16 11 8 0 0 64 20 9218
2017 Visible minority 33 36 15 9 5 0 0 70 15 1185
2017 Non-visible minority 31 37 15 10 7 0 0 68 18 11247
2014 Visible minority 25 39 16 12 8 0 0 64 20 1317
2014 Non-visible minority 28 36 16 12 8 0 0 64 20 13328
2011 Visible minority 34 40 12 7 5 1 1 76 12 1422
2011 Non-visible minority 34 41 13 8 4 1 0 75 12 14680

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 37 12 4 4 0 0 81 7 1465
2019 Non-visible minority 45 37 10 5 3 0 0 82 8 11745
2018 Visible minority 43 36 13 5 3 0 0 79 8 1086
2018 Non-visible minority 43 38 11 6 3 0 0 80 9 9239
2017 Visible minority 47 35 11 4 2 0 0 82 7 1183
2017 Non-visible minority 43 38 11 5 3 0 0 81 8 11232
2014 Visible minority 43 37 11 5 3 0 0 80 8 1317
2014 Non-visible minority 43 38 10 5 3 0 0 82 9 13323
2011 Visible minority 45 39 8 5 3 0 0 84 8 1423
2011 Non-visible minority 46 39 8 5 2 0 0 85 7 14694
2008 Visible minority 45 39 9 5 3 0 0 84 8 951
2008 Non-visible minority 48 38 7 5 2 0 0 87 7 10825

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 35 16 5 3 1 1 76 8 1445
2019 Non-visible minority 40 31 17 6 5 0 1 72 11 11625
2018 Visible minority 37 38 16 5 4 0 0 75 9 1092
2018 Non-visible minority 39 31 16 8 5 0 1 71 13 9305
2017 Visible minority 40 36 14 5 2 0 2 78 7 1195
2017 Non-visible minority 38 34 15 7 4 0 1 73 12 11301
2014 Visible minority 35 35 18 6 4 0 1 71 11 1317
2014 Non-visible minority 36 34 17 7 5 0 1 71 12 13333
2011 Visible minority 36 38 16 5 4 0 1 75 9 1424
2011 Non-visible minority 35 35 18 8 4 0 1 70 12 14702
2008 Visible minority 32 34 22 8 3 0 0 66 12 952
2008 Non-visible minority 31 36 19 9 5 0 0 67 14 10823

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 26 34 19 7 2 2 27 38 1458
2019 Non-visible minority 10 27 35 18 8 0 1 27 38 11749
2018 Visible minority 11 26 34 18 9 1 2 28 38 1090
2018 Non-visible minority 11 27 34 18 8 1 1 27 38 9292
2017 Visible minority 11 20 35 18 8 1 6 28 34 1188
2017 Non-visible minority 11 26 34 17 8 0 2 26 38 11234
2014 Visible minority 12 26 37 15 6 1 4 21 40 1313
2014 Non-visible minority 12 29 35 16 6 0 2 23 41 13311
2011 Visible minority 11 25 33 19 7 1 3 28 38 1415
2011 Non-visible minority 12 28 34 16 7 0 2 24 41 14655
2008 Visible minority 11 26 34 16 7 1 5 25 39 944
2008 Non-visible minority 12 29 33 17 7 1 1 24 42 10786

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 15 27 25 14 3 4 43 28 1450
2019 Non-visible minority 11 21 29 23 14 1 1 37 33 11719
2018 Visible minority 11 18 26 23 16 3 3 41 31 1087
2018 Non-visible minority 13 21 28 22 13 2 1 36 36 9256
2017 Visible minority 11 17 24 22 16 3 8 42 31 1181
2017 Non-visible minority 12 21 29 20 13 1 3 35 35 11188
2014 Visible minority 12 21 33 17 10 4 4 29 36 1313
2014 Non-visible minority 14 24 30 19 10 1 2 30 40 13306
2011 Visible minority 9 17 29 23 13 3 6 40 28 1411
2011 Non-visible minority 11 21 29 22 13 1 3 36 33 14624
2008 Visible minority 10 17 27 22 13 4 7 39 30 941
2008 Non-visible minority 11 20 29 23 13 2 2 38 32 10767

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 25 28 13 9 2 3 24 46 1450
2019 Non-visible minority 20 27 28 14 8 1 1 23 48 11730
2018 Visible minority 18 27 30 12 8 3 2 21 48 1089
2018 Non-visible minority 23 26 27 14 8 1 2 22 50 9264
2017 Visible minority 21 25 27 11 8 2 6 20 50 1185
2017 Non-visible minority 22 27 26 13 8 1 3 21 51 11221
2014 Visible minority 22 27 27 10 7 2 4 18 53 1310
2014 Non-visible minority 24 28 26 12 6 1 2 19 54 13319
2011 Visible minority 20 25 28 13 7 3 4 22 48 1406
2011 Non-visible minority 21 26 27 14 7 1 3 22 49 14620
2008 Visible minority 19 25 26 13 8 3 5 23 48 937
2008 Non-visible minority 18 26 29 15 8 1 3 24 46 10772

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 6 10 30 30 17 2 4 51 17 1448
2019 Non-visible minority 5 13 31 32 17 1 2 49 19 11690
2018 Visible minority 6 12 32 30 15 2 2 48 19 1089
2018 Non-visible minority 6 15 32 30 15 1 2 46 21 9234
2017 Visible minority 6 12 30 29 15 2 6 48 19 1170
2017 Non-visible minority 6 14 31 28 16 1 3 46 21 11152
2014 Visible minority 6 13 35 29 11 2 4 43 20 1308
2014 Non-visible minority 6 15 33 30 13 1 2 44 22 13256
2011 Visible minority 7 13 31 28 15 1 5 46 21 1404
2011 Non-visible minority 7 16 31 28 14 1 3 43 24 14605
2008 Visible minority 6 13 33 28 13 1 6 44 21 941
2008 Non-visible minority 7 15 32 29 14 1 2 44 23 10765

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 19 26 22 14 2 4 38 34 1455
2019 Non-visible minority 17 22 29 18 12 1 2 31 40 11735
2018 Visible minority 16 22 28 18 11 2 3 31 40 1088
2018 Non-visible minority 19 26 26 16 11 1 1 28 45 9276
2017 Visible minority 16 20 29 17 12 1 6 31 38 1186
2017 Non-visible minority 18 24 27 17 11 1 3 28 44 11230
2014 Visible minority 20 25 29 14 8 1 3 24 47 1310
2014 Non-visible minority 23 27 27 14 7 1 2 22 51 13308
2011 Visible minority 15 20 29 17 12 1 6 31 38 1409
2011 Non-visible minority 17 24 29 17 10 1 3 28 42 14647
2008 Visible minority 14 23 27 18 10 2 6 31 40 943
2008 Non-visible minority 15 23 29 19 11 1 2 31 39 10770

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 17 26 20 16 5 4 39 31 1450
2019 Non-visible minority 12 20 26 23 15 1 2 40 33 11710
2018 Visible minority 12 18 26 21 15 5 4 39 33 1079
2018 Non-visible minority 13 20 26 22 15 1 2 38 35 9252
2017 Visible minority 12 17 24 20 14 4 9 39 33 1183
2017 Non-visible minority 12 20 25 22 15 1 5 39 34 11211
2014 Visible minority 11 18 27 21 12 4 7 36 33 1306
2014 Non-visible minority 12 19 26 23 14 1 4 40 32 13292
2011 Visible minority 11 18 25 20 14 4 9 38 33 1412
2011 Non-visible minority 12 18 25 23 16 1 5 41 32 14628
2008 Visible minority 15 20 23 19 12 4 7 34 39 942
2008 Non-visible minority 12 21 25 22 14 2 4 39 35 10777

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 20 30 17 10 4 4 30 38 1456
2019 Non-visible minority 17 24 30 16 10 1 2 27 42 11707
2018 Visible minority 17 20 29 15 11 4 3 28 40 1082
2018 Non-visible minority 19 25 29 14 9 2 2 24 46 9280
2017 Visible minority 17 17 31 14 9 4 7 26 39 1184
2017 Non-visible minority 19 24 29 14 8 2 4 23 46 11221
2014 Visible minority 18 21 30 15 7 4 4 24 43 1312
2014 Non-visible minority 20 24 30 14 7 2 3 22 46 13295

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 15 32 24 13 1 4 39 26 1452
2019 Non-visible minority 10 18 33 24 12 1 1 37 29 11742
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 17 7 3 2 1 3 87 5 1465
2019 Non-visible minority 67 15 8 3 3 0 3 85 6 11736
2017 Visible minority 67 17 6 3 2 0 4 88 5 1193
2017 Non-visible minority 66 16 8 3 3 0 4 86 6 11307
2014 Visible minority 70 16 5 3 3 1 3 89 6 1316
2014 Non-visible minority 68 16 6 3 3 0 4 87 7 13339
2011 Visible minority 71 16 5 2 3 0 3 90 4 1424
2011 Non-visible minority 67 15 6 3 3 1 4 86 7 14699
2008 Visible minority 68 13 6 4 3 1 7 87 7 953
2008 Non-visible minority 67 13 5 4 4 1 7 87 8 10824

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 29 18 9 8 5 3 62 19 1458
2019 Non-visible minority 24 32 19 12 9 3 2 58 22 11739
2018 Visible minority 23 31 21 9 10 4 3 57 20 1089
2018 Non-visible minority 18 33 21 12 11 3 2 54 24 9270
2017 Visible minority 27 30 16 9 9 5 3 63 19 1195
2017 Non-visible minority 22 33 17 12 11 3 2 58 24 11299
2014 Visible minority 25 32 16 9 11 4 3 61 22 1317
2014 Non-visible minority 23 33 17 13 11 3 1 58 25 13331

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 29 11 10 8 1 0 70 18 1461
2019 Non-visible minority 38 31 11 11 8 0 0 69 20 11724
2018 Visible minority 36 32 10 12 10 1 0 68 22 1087
2018 Non-visible minority 33 32 12 13 10 1 0 65 23 9245
2017 Visible minority 39 30 11 9 9 1 0 71 18 1194
2017 Non-visible minority 34 32 12 11 10 0 0 67 21 11300
2014 Visible minority 35 31 10 11 12 1 0 66 23 1315
2014 Non-visible minority 32 32 11 12 11 1 0 65 23 13327

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 35 9 7 4 0 0 80 11 1457
2019 Non-visible minority 40 36 10 9 4 0 0 77 14 11722
2018 Visible minority 39 38 12 7 4 0 0 77 11 1087
2018 Non-visible minority 36 39 11 8 5 0 0 75 13 9234
2017 Visible minority 41 37 9 7 5 1 0 79 12 1192
2017 Non-visible minority 32 41 12 9 5 0 0 74 15 11278
2014 Visible minority 31 40 12 9 7 0 0 72 16 1314
2014 Non-visible minority 30 43 12 10 5 0 0 73 15 13326

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 38 14 6 4 1 0 76 10 1461
2019 Non-visible minority 36 40 14 6 3 1 0 76 10 11733
2018 Visible minority 33 42 15 6 4 1 0 75 10 1087
2018 Non-visible minority 32 41 15 6 5 1 0 73 11 9249
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 29 17 5 4 1 5 72 9 1462
2019 Non-visible minority 39 28 19 5 4 1 4 71 9 11761

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 31 13 7 7 1 1 72 14 1456
2019 Non-visible minority 36 32 16 9 6 1 0 69 15 11745
2018 Visible minority 37 35 14 7 6 1 1 73 14 1086
2018 Non-visible minority 32 35 16 10 7 0 0 67 17 9239
2017 Visible minority 40 34 11 7 7 0 1 75 14 1196
2017 Non-visible minority 32 37 15 9 7 0 0 69 16 11307
2014 Visible minority 35 36 13 8 7 0 0 71 15 1317
2014 Non-visible minority 31 37 14 10 7 0 0 68 17 13337
2011 Visible minority 35 37 12 9 6 0 1 72 15 1421
2011 Non-visible minority 30 37 15 11 8 0 0 67 18 14694
2008 Visible minority 34 34 15 8 8 1 1 69 16 949
2008 Non-visible minority 29 37 13 11 9 0 0 67 21 10815

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 28 12 6 5 2 1 75 12 1458
2019 Non-visible minority 43 28 15 7 5 1 0 73 12 11735
2018 Visible minority 40 31 14 6 6 2 1 73 12 1086
2018 Non-visible minority 39 31 15 8 6 1 0 71 14 9228
2017 Visible minority 44 30 12 6 5 2 1 76 11 1197
2017 Non-visible minority 38 32 14 8 6 2 1 72 14 11304
2014 Visible minority 36 30 15 8 7 2 1 69 16 1317
2014 Non-visible minority 36 33 14 8 6 2 1 71 15 13337
2011 Visible minority 38 31 14 8 6 2 1 72 14 1421
2011 Non-visible minority 37 32 14 9 6 2 0 70 16 14688
2008 Visible minority 38 30 14 7 7 4 0 71 15 949
2008 Non-visible minority 36 32 13 9 8 2 0 70 17 10816

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 31 10 7 6 1 1 76 14 1459
2019 Non-visible minority 39 32 12 9 6 1 0 72 16 11710
2018 Visible minority 39 34 12 8 5 1 0 74 14 1085
2018 Non-visible minority 36 33 13 10 7 0 0 70 17 9206
2017 Visible minority 43 32 11 7 5 1 1 76 12 1196
2017 Non-visible minority 37 34 12 10 7 1 0 71 17 11302
2014 Visible minority 34 36 12 10 7 0 1 71 18 1314
2014 Non-visible minority 35 34 12 10 8 1 0 69 18 13342
2011 Visible minority 39 32 13 8 7 0 1 72 15 1422
2011 Non-visible minority 34 35 12 11 7 0 0 69 19 14685
2008 Visible minority 36 33 15 8 7 1 0 70 15 950
2008 Non-visible minority 34 35 11 11 9 1 0 69 20 10813

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 78 12 4 1 2 0 2 93 3 1461
2019 Non-visible minority 77 11 5 1 2 0 3 91 4 11719
2017 Visible minority 76 14 4 1 2 0 3 93 2 1193
2017 Non-visible minority 73 14 5 2 2 0 3 90 4 11282
2014 Visible minority 73 15 4 2 3 0 3 91 5 1317
2014 Non-visible minority 73 14 5 2 3 0 4 91 4 13329
2011 Visible minority 74 15 3 1 2 0 4 93 3 1422
2011 Non-visible minority 74 12 5 2 3 0 4 90 5 14687
2008 Visible minority 77 10 4 1 2 0 6 93 3 952
2008 Non-visible minority 77 9 3 2 3 0 6 91 5 10802

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 22 10 4 6 2 4 80 10 1462
2019 Non-visible minority 50 21 11 4 6 2 6 77 11 11746
2017 Visible minority 47 24 9 5 5 3 6 78 12 1191
2017 Non-visible minority 43 25 10 5 7 3 7 75 13 11282
2014 Visible minority 43 25 11 5 6 3 7 75 12 1316
2014 Non-visible minority 40 24 11 6 8 3 8 72 16 13338
2011 Visible minority 41 26 12 6 9 2 4 72 16 1424
2011 Non-visible minority 37 26 12 7 10 3 6 68 19 14703

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 23 11 4 5 2 0 80 9 1463
2019 Non-visible minority 53 24 12 4 4 2 0 79 9 11756
2018 Visible minority 46 28 12 5 6 2 0 76 12 1084
2018 Non-visible minority 46 29 13 5 6 1 0 76 11 9214
2017 Visible minority 50 26 12 5 5 2 1 78 10 1191
2017 Non-visible minority 47 28 13 5 5 1 0 76 11 11289

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 28 11 6 6 0 0 77 12 1467
2019 Non-visible minority 45 29 12 7 6 0 0 75 13 11751
2018 Visible minority 45 28 12 6 8 1 0 74 14 1083
2018 Non-visible minority 41 29 13 8 8 0 0 70 16 9225
2017 Visible minority 49 26 12 6 5 0 1 76 12 1191
2017 Non-visible minority 44 29 12 7 7 0 0 74 14 11252
2014 Visible minority 42 30 11 7 8 1 0 73 16 1314
2014 Non-visible minority 41 31 12 8 7 0 0 72 16 13325

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 42 18 13 4 1 3 64 18 307
2019 Non-visible minority 22 45 14 11 4 1 2 69 16 3075
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 32 15 7 6 5 1 70 14 1461
2019 Non-visible minority 29 33 17 10 8 3 0 63 19 11709
2018 Visible minority 30 31 17 9 7 6 0 65 17 1094
2018 Non-visible minority 27 32 18 11 9 3 0 60 21 9305
2017 Visible minority 32 30 16 8 7 6 1 67 16 1195
2017 Non-visible minority 25 33 17 11 9 4 0 61 21 11315
2014 Visible minority 24 32 17 10 9 8 0 61 20 1316
2014 Non-visible minority 22 34 17 12 10 4 0 59 23 13326
2011 Visible minority 26 30 20 9 7 8 1 61 17 1420
2011 Non-visible minority 23 31 19 12 11 4 0 57 24 14689

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 33 16 9 7 3 0 66 17 1459
2019 Non-visible minority 25 32 18 13 11 1 0 57 24 11690
2018 Visible minority 28 31 18 11 9 2 0 61 21 1091
2018 Non-visible minority 23 30 18 14 13 1 0 54 27 9273
2017 Visible minority 29 30 19 10 9 3 0 60 20 1193
2017 Non-visible minority 22 31 17 15 12 2 0 54 28 11314
2014 Visible minority 21 31 20 12 11 4 0 54 24 1317
2014 Non-visible minority 18 31 19 16 14 1 0 50 31 13328
2011 Visible minority 23 33 19 10 11 3 1 59 22 1423
2011 Non-visible minority 19 32 19 14 15 2 0 52 29 14684
2008 Visible minority 27 33 16 10 11 4 1 63 21 952
2008 Non-visible minority 23 34 18 13 11 2 0 58 24 10809

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 29 20 13 9 5 1 56 23 1454
2019 Non-visible minority 17 29 21 17 13 3 0 48 30 11680
2018 Visible minority 21 29 21 14 9 6 0 53 25 1088
2018 Non-visible minority 15 28 22 17 14 3 0 45 33 9276
2017 Visible minority 22 28 18 15 10 6 1 54 27 1196
2017 Non-visible minority 14 29 20 18 14 3 0 45 34 11307
2014 Visible minority 15 29 20 17 12 6 0 47 31 1315
2014 Non-visible minority 12 27 21 19 16 3 0 41 37 13323
2011 Visible minority 15 34 19 17 8 7 0 53 27 1419
2011 Non-visible minority 11 32 21 19 13 4 0 44 34 14682
2008 Visible minority 16 31 19 13 11 9 1 52 27 952
2008 Non-visible minority 12 33 19 19 12 4 0 47 33 10816

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 31 18 14 10 3 0 56 26 1456
2019 Non-visible minority 16 30 19 19 15 1 0 46 35 11693
2018 Visible minority 21 30 19 15 11 3 0 53 27 1094
2018 Non-visible minority 14 28 19 20 17 2 0 43 38 9282
2017 Visible minority 22 30 17 15 11 4 1 54 28 1194
2017 Non-visible minority 14 30 18 20 16 2 0 45 37 11289
2014 Visible minority 17 32 17 17 14 4 0 50 33 1315
2014 Non-visible minority 12 29 18 21 18 2 0 41 40 13323
2011 Visible minority 16 34 17 17 11 4 0 52 30 1420
2011 Non-visible minority 12 32 18 21 15 2 0 45 37 14671
2008 Visible minority 19 36 16 15 10 4 0 58 26 951
2008 Non-visible minority 13 36 15 21 12 2 0 50 34 10813

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 26 14 6 5 7 2 73 12 1468
2019 Non-visible minority 32 22 15 7 8 12 4 64 18 11749
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 43 15 7 4 1 0 74 11 1466
2019 Non-visible minority 23 40 20 11 5 1 0 63 17 11751
2018 Visible minority 27 40 19 9 4 1 0 68 13 1093
2018 Non-visible minority 21 39 20 13 7 1 0 60 20 9270
2017 Visible minority 28 41 16 9 5 2 1 70 14 1191
2017 Non-visible minority 21 39 19 12 7 1 0 61 19 11297
2014 Visible minority 25 38 18 11 6 3 0 64 18 1316
2014 Non-visible minority 19 37 19 13 9 2 0 58 22 13334
2011 Visible minority 27 42 15 8 5 2 0 71 14 1420
2011 Non-visible minority 21 42 18 12 6 1 0 64 18 14685

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 33 21 17 9 3 0 52 26 1455
2019 Non-visible minority 12 32 23 20 11 1 0 45 31 11713

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 34 16 10 7 3 1 66 18 1461
2019 Non-visible minority 29 37 16 10 6 2 0 67 17 11746
2018 Visible minority 28 38 17 9 5 2 1 68 15 1092
2018 Non-visible minority 28 38 15 10 7 1 1 68 17 9266
2017 Visible minority 33 38 12 7 5 3 2 74 13 1188
2017 Non-visible minority 33 38 13 8 5 2 1 73 14 11281
2014 Visible minority 33 39 13 7 4 3 1 75 12 1315
2014 Non-visible minority 34 39 12 8 5 2 1 74 13 13337
2011 Visible minority 36 35 12 7 5 4 1 75 13 1422
2011 Non-visible minority 36 37 11 7 5 3 1 75 13 14668
2008 Visible minority 34 35 12 7 6 6 1 74 14 953
2008 Non-visible minority 34 36 12 9 6 3 1 73 15 10810

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 38 16 8 5 2 0 70 13 1458
2019 Non-visible minority 29 37 20 8 5 1 0 66 14 11730
2018 Visible minority 32 35 19 7 4 2 0 68 12 1088
2018 Non-visible minority 29 36 19 9 6 1 0 66 15 9256

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 26 20 11 13 8 2 52 27 1458
2019 Non-visible minority 22 28 20 12 11 5 1 54 25 11736
2018 Visible minority 21 27 20 12 11 8 1 53 26 1092
2018 Non-visible minority 21 29 20 13 12 5 1 53 27 9262
2017 Visible minority 21 27 17 9 14 8 3 54 26 1191
2017 Non-visible minority 22 29 17 13 12 5 1 55 27 11266
2014 Visible minority 17 25 19 14 13 9 2 48 31 1314
2014 Non-visible minority 19 29 17 14 14 6 1 51 31 13327
2011 Visible minority 18 23 20 12 13 11 3 48 29 1425
2011 Non-visible minority 19 28 18 14 13 7 1 51 30 14689

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 31 18 13 12 3 0 56 25 1461
2019 Non-visible minority 22 32 18 14 12 2 0 55 27 11729
2018 Visible minority 23 31 19 14 10 3 0 55 25 1084
2018 Non-visible minority 21 31 19 14 13 2 0 53 27 9265
2017 Visible minority 29 31 14 11 12 2 1 61 24 1194
2017 Non-visible minority 22 33 17 15 12 2 1 56 27 11308
2014 Visible minority 20 29 17 17 15 2 1 50 33 1315
2014 Non-visible minority 18 31 18 16 15 2 1 50 32 13330
2011 Visible minority 24 35 15 11 12 1 1 61 24 1423
2011 Non-visible minority 23 34 16 14 11 1 1 58 26 14682
2008 Visible minority 27 30 16 13 12 2 1 59 25 952
2008 Non-visible minority 21 36 17 14 11 1 0 58 25 10816

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 26 18 13 18 3 2 48 33 1467
2019 Non-visible minority 17 24 17 15 21 2 4 44 38 11753
2018 Visible minority 20 24 17 14 19 3 3 47 35 1092
2018 Non-visible minority 15 24 17 15 23 1 4 41 41 9270
2017 Visible minority 22 24 15 15 19 3 2 49 36 1196
2017 Non-visible minority 15 24 15 16 22 2 6 42 41 11306
2014 Visible minority 12 22 15 17 28 3 3 36 48 1316
2014 Non-visible minority 12 21 16 17 28 2 5 35 48 13337
2011 Visible minority 17 24 17 14 23 3 3 43 39 1423
2011 Non-visible minority 13 23 16 17 25 1 4 39 44 14682
2008 Visible minority 19 29 11 14 20 4 3 52 36 949
2008 Non-visible minority 15 27 15 17 21 2 4 44 40 10820

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 25 10 3 2 1 4 83 6 1462
2019 Non-visible minority 58 22 10 3 2 1 4 84 6 11742

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 14 12 7 13 3 10 63 23 1458
2019 Non-visible minority 55 11 7 5 6 3 14 78 13 11739

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 27 18 7 8 2 4 65 16 1456
2019 Non-visible minority 44 23 16 7 5 2 4 71 12 11725

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 21 19 9 10 4 5 59 20 1455
2019 Non-visible minority 43 21 15 8 6 2 4 69 14 11682

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 18 14 8 9 5 5 65 20 1460
2019 Non-visible minority 42 17 13 9 10 4 6 65 21 11702

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 16 10 3 2 4 5 84 5 1454
2019 Non-visible minority 62 16 8 3 2 2 6 85 6 11699

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 15 8 5 6 7 4 78 13 1458
2019 Non-visible minority 74 9 5 2 3 3 5 89 5 11668

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 13 5 2 2 3 9 90 5 1448
2019 Non-visible minority 74 8 4 1 2 2 9 92 4 11678

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 38 22 9 6 5 0 61 16 1463
2019 Non-visible minority 20 42 18 11 6 2 0 64 17 11741
2018 Visible minority 18 33 27 9 8 4 1 54 18 1091
2018 Non-visible minority 19 38 22 10 8 2 0 58 19 9266
2017 Visible minority 21 34 21 11 7 6 1 59 19 1196
2017 Non-visible minority 20 38 20 11 7 3 0 60 19 11314

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 38 14 8 5 2 0 73 13 1454
2019 Non-visible minority 32 40 16 7 4 2 0 73 11 11708
2018 Visible minority 37 37 14 6 5 2 0 75 11 1087
2018 Non-visible minority 35 39 16 6 3 1 0 75 9 9260
2017 Visible minority 37 38 12 6 4 2 1 77 10 1193
2017 Non-visible minority 33 41 15 6 3 2 0 76 9 11277
2014 Visible minority 33 37 15 8 5 2 0 72 13 1315
2014 Non-visible minority 34 38 16 6 3 3 0 74 9 13334
2011 Visible minority 29 38 16 6 6 3 1 71 12 1421
2011 Non-visible minority 28 39 18 8 5 3 0 68 13 14683

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 33 16 6 6 3 0 71 12 1456
2019 Non-visible minority 37 35 17 4 3 3 1 75 7 11702
2018 Visible minority 35 35 16 6 6 3 0 72 12 1090
2018 Non-visible minority 37 36 17 4 3 2 0 76 7 9256
2017 Visible minority 35 33 15 6 6 4 1 72 13 1196
2017 Non-visible minority 34 36 18 4 3 3 1 73 8 11295
2014 Visible minority 33 37 15 6 6 3 0 72 12 1315
2014 Non-visible minority 36 36 17 4 3 4 1 76 7 13337

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 36 10 4 3 1 0 82 7 1465
2019 Non-visible minority 45 36 10 5 4 0 0 81 9 11725
2018 Visible minority 43 38 10 4 3 0 0 82 8 1079
2018 Non-visible minority 43 37 10 5 4 0 0 80 9 9262
2017 Visible minority 45 38 8 5 3 1 0 83 8 1196
2017 Non-visible minority 41 39 10 6 4 0 0 81 9 11291
2014 Visible minority 40 39 12 5 4 1 0 80 8 1313
2014 Non-visible minority 41 38 11 6 4 0 0 79 10 13326
2011 Visible minority 41 39 10 5 4 1 0 81 9 1419
2011 Non-visible minority 38 39 12 6 5 0 0 77 11 14667
2008 Visible minority 37 39 12 5 6 0 0 77 11 950
2008 Non-visible minority 36 41 11 7 5 0 0 77 12 10806

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 34 15 7 6 1 0 72 13 1458
2019 Non-visible minority 37 33 16 8 6 0 0 70 15 11712
2018 Visible minority 38 30 19 7 5 1 0 69 12 1084
2018 Non-visible minority 34 32 18 8 7 0 0 67 15 9265
2017 Visible minority 40 31 17 6 4 1 0 73 11 1196
2017 Non-visible minority 33 34 17 9 7 0 0 67 16 11278
2014 Visible minority 29 38 17 9 6 1 0 68 15 1315
2014 Non-visible minority 27 36 17 11 8 0 0 64 19 13341
2011 Visible minority 33 37 16 7 6 1 0 71 13 1424
2011 Non-visible minority 30 37 17 8 6 0 0 68 15 14691

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 35 15 8 5 1 0 72 13 1438
2019 Non-visible minority 35 35 15 9 6 0 0 70 15 11683
2018 Visible minority 37 33 16 8 5 0 0 71 13 1084
2018 Non-visible minority 33 34 17 9 7 0 0 67 16 9221
2017 Visible minority 38 34 16 7 4 0 0 72 11 1192
2017 Non-visible minority 31 36 15 10 7 0 0 68 17 11284
2014 Visible minority 28 38 18 9 6 1 0 67 15 1314
2014 Non-visible minority 26 38 16 12 8 0 0 64 20 13341
2011 Visible minority 32 39 15 8 6 1 0 72 13 1419
2011 Non-visible minority 28 40 16 10 6 0 0 68 16 14683
2008 Visible minority 34 37 13 10 5 0 0 71 15 949
2008 Non-visible minority 32 40 13 10 5 0 0 72 15 10811

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 28 19 10 9 3 0 61 20 1464
2019 Non-visible minority 35 25 17 10 9 3 0 63 20 11738
2018 Visible minority 35 24 19 11 7 5 0 62 18 1086
2018 Non-visible minority 33 25 19 10 9 2 0 60 20 9271
2017 Visible minority 33 27 17 10 8 4 1 63 19 1195
2017 Non-visible minority 33 27 18 11 9 3 1 62 20 11281
2014 Visible minority 29 28 18 13 10 3 0 58 23 1313
2014 Non-visible minority 31 26 18 12 10 3 0 59 23 13336
2011 Visible minority 32 27 16 10 10 4 0 62 21 1424
2011 Non-visible minority 33 28 16 11 9 3 0 63 21 14687
2008 Visible minority 29 24 17 13 10 6 1 57 25 948
2008 Non-visible minority 33 28 15 10 8 4 1 64 20 10806
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 29 35 37 1467
2019 Non-visible minority 24 44 32 11771
2018 Visible minority 28 37 36 1097
2018 Non-visible minority 23 44 32 9306
2017 Visible minority 27 39 35 1198
2017 Non-visible minority 23 47 30 11311
2014 Visible minority 25 37 38 1317
2014 Non-visible minority 22 47 31 13332
2011 Visible minority 26 40 34 1423
2011 Non-visible minority 21 51 28 14703

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 5 35 31 4 16 9 414
2019 Non-visible minority 29 28 24 6 8 6 2926
2018 Visible minority 9 36 33 4 12 6 322
2018 Non-visible minority 31 26 24 5 6 7 2274
2017 Visible minority 12 38 34 3 7 7 338
2017 Non-visible minority 33 24 25 6 6 7 2730
2014 Visible minority 10 34 32 10 9999 14 359
2014 Non-visible minority 33 23 25 9 9999 10 3168
2011 Visible minority 8 47 33 5 9999 8 402
2011 Non-visible minority 30 28 26 6 9999 10 3313
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 46 10 7 4 1 1 79 10 1460
2019 Non-visible minority 38 45 9 5 2 0 1 84 7 11710

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 29 10 2 2 5 2 85 4 1463
2019 Non-visible minority 51 30 9 4 2 2 1 84 6 11698
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 1461
2019 Non-visible minority 14 86 11735
2018 Visible minority 17 83 1092
2018 Non-visible minority 16 84 9295

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 217
2019 Non-visible minority 52 48 1566
2018 Visible minority 51 49 186
2018 Non-visible minority 49 51 1371

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 66 34 217
2019 Non-visible minority 59 41 1566
2018 Visible minority 63 37 186
2018 Non-visible minority 62 38 1371

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 217
2019 Non-visible minority 9 91 1566
2018 Visible minority 6 94 186
2018 Non-visible minority 8 92 1371

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 217
2019 Non-visible minority 10 90 1566
2018 Visible minority 9 91 186
2018 Non-visible minority 8 92 1371

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 217
2019 Non-visible minority 4 96 1566
2018 Visible minority 4 96 186
2018 Non-visible minority 3 97 1371

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 217
2019 Non-visible minority 6 94 1566
2018 Visible minority 6 94 186
2018 Non-visible minority 5 95 1371

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 42 58 214
2019 Non-visible minority 38 62 1542
2018 Visible minority 39 61 186
2018 Non-visible minority 42 58 1370

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 214
2019 Non-visible minority 40 60 1542
2018 Visible minority 42 58 186
2018 Non-visible minority 43 57 1370

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 214
2019 Non-visible minority 47 53 1542
2018 Visible minority 40 60 186
2018 Non-visible minority 44 56 1370

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 214
2019 Non-visible minority 42 58 1542
2018 Visible minority 41 59 186
2018 Non-visible minority 41 59 1370

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 28 72 214
2019 Non-visible minority 32 68 1542
2018 Visible minority 41 59 186
2018 Non-visible minority 36 64 1370

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 57 43 214
2019 Non-visible minority 57 43 1542
2018 Visible minority 57 43 186
2018 Non-visible minority 55 45 1370

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 214
2019 Non-visible minority 38 62 1542
2018 Visible minority 37 63 186
2018 Non-visible minority 39 61 1370

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 214
2019 Non-visible minority 2 98 1542

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 214
2019 Non-visible minority 11 89 1542
2018 Visible minority 9 91 186
2018 Non-visible minority 10 90 1370

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 214
2019 Non-visible minority 13 87 1542
2018 Visible minority 15 85 186
2018 Non-visible minority 15 85 1370

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 214
2019 Non-visible minority 48 52 1542
2018 Visible minority 59 41 186
2018 Non-visible minority 48 52 1370

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 214
2019 Non-visible minority 28 72 1542
2018 Visible minority 28 72 186
2018 Non-visible minority 31 69 1370

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 214
2019 Non-visible minority 15 85 1542
2018 Visible minority 11 89 186
2018 Non-visible minority 14 86 1370

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 49 51 213
2019 Non-visible minority 54 46 1532
2018 Visible minority 43 57 184
2018 Non-visible minority 49 51 1375

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 213
2019 Non-visible minority 28 72 1532
2018 Visible minority 25 75 184
2018 Non-visible minority 27 73 1375

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 213
2019 Non-visible minority 10 90 1532
2018 Visible minority 8 92 184
2018 Non-visible minority 9 91 1375

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 213
2019 Non-visible minority 24 76 1532
2018 Visible minority 26 74 184
2018 Non-visible minority 25 75 1375

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 213
2019 Non-visible minority 11 89 1532
2018 Visible minority 9 91 184
2018 Non-visible minority 11 89 1375

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 213
2019 Non-visible minority 12 88 1532
2018 Visible minority 15 85 184
2018 Non-visible minority 11 89 1375

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 213
2019 Non-visible minority 15 85 1532
2018 Visible minority 14 86 184
2018 Non-visible minority 15 85 1375

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 213
2019 Non-visible minority 12 88 1532
2018 Visible minority 13 87 184
2018 Non-visible minority 12 88 1375

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 213
2019 Non-visible minority 24 76 1532
2018 Visible minority 27 73 184
2018 Non-visible minority 25 75 1375

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 194
2019 Non-visible minority 12 88 1357
2018 Visible minority 15 85 157
2018 Non-visible minority 13 87 1234

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 194
2019 Non-visible minority 19 81 1357
2018 Visible minority 16 84 157
2018 Non-visible minority 17 83 1234

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 194
2019 Non-visible minority 11 89 1357
2018 Visible minority 15 85 157
2018 Non-visible minority 10 90 1234

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 194
2019 Non-visible minority 7 93 1357
2018 Visible minority 9 91 157
2018 Non-visible minority 8 92 1234

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 194
2019 Non-visible minority 14 86 1357
2018 Visible minority 10 90 157
2018 Non-visible minority 13 87 1234

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 194
2019 Non-visible minority 10 90 1357
2018 Visible minority 12 88 157
2018 Non-visible minority 12 88 1234

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 194
2019 Non-visible minority 9 91 1357
2018 Visible minority 10 90 157
2018 Non-visible minority 9 91 1234

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 194
2019 Non-visible minority 12 88 1357
2018 Visible minority 16 84 157
2018 Non-visible minority 11 89 1234

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 194
2019 Non-visible minority 10 90 1357
2018 Visible minority 15 85 157
2018 Non-visible minority 12 88 1234

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 194
2019 Non-visible minority 30 70 1357
2018 Visible minority 32 68 157
2018 Non-visible minority 29 71 1234

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 194
2019 Non-visible minority 9 91 1357
2018 Visible minority 9 91 157
2018 Non-visible minority 9 91 1234

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 52 48 194
2019 Non-visible minority 42 58 1357
2018 Visible minority 47 53 157
2018 Non-visible minority 43 57 1234

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 194
2019 Non-visible minority 2 98 1357

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 46 54 194
2019 Non-visible minority 56 44 1357
2018 Visible minority 50 50 157
2018 Non-visible minority 57 43 1234

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 194
2019 Non-visible minority 6 94 1357
2018 Visible minority 5 95 157
2018 Non-visible minority 5 95 1234

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 194
2019 Non-visible minority 13 87 1357
2018 Visible minority 11 89 157
2018 Non-visible minority 12 88 1234

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 1461
2019 Non-visible minority 19 81 11713

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 22 19 6 8 20 6 55 19 1466
2019 Non-visible minority 20 23 20 9 9 15 4 54 21 11749
2018 Visible minority 21 21 21 6 8 19 4 54 18 1089
2018 Non-visible minority 20 24 22 9 9 14 3 53 21 9269
2017 Visible minority 22 23 18 6 8 19 5 58 18 1197
2017 Non-visible minority 20 26 20 9 8 13 3 55 20 11309
2014 Visible minority 17 22 20 8 9 20 5 52 22 1316
2014 Non-visible minority 18 25 21 8 9 16 3 53 21 13337

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 34 14 4 5 7 1 74 10 1464
2019 Non-visible minority 36 32 16 7 6 4 0 71 13 11740
2018 Visible minority 33 32 16 6 6 6 1 70 13 1093
2018 Non-visible minority 33 33 17 7 6 3 0 68 14 9266
2017 Visible minority 36 33 13 6 5 6 1 75 11 1195
2017 Non-visible minority 34 34 16 7 6 3 1 71 13 11287
2014 Visible minority 28 30 21 6 5 9 1 64 13 1315
2014 Non-visible minority 27 34 18 8 6 6 1 65 15 13321
2011 Visible minority 34 34 14 5 5 7 1 74 11 1421
2011 Non-visible minority 33 37 16 7 4 3 0 73 11 14673
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 1463
2019 Non-visible minority 6 94 11706
2018 Visible minority 14 86 1088
2018 Non-visible minority 6 94 9282

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 51 49 200
2019 Non-visible minority 39 61 701
2018 Visible minority 44 56 158
2018 Non-visible minority 37 63 552

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 73 27 200
2019 Non-visible minority 73 27 701
2018 Visible minority 73 27 158
2018 Non-visible minority 77 23 552

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 200
2019 Non-visible minority 6 94 701
2018 Visible minority 5 95 158
2018 Non-visible minority 6 94 552

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 200
2019 Non-visible minority 8 92 701
2018 Visible minority 12 88 158
2018 Non-visible minority 9 91 552

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 200
2019 Non-visible minority 6 94 701
2018 Visible minority 6 94 158
2018 Non-visible minority 3 97 552

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 200
2019 Non-visible minority 12 88 701
2018 Visible minority 12 88 158
2018 Non-visible minority 8 92 552

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 63 37 194
2019 Non-visible minority 6 94 688
2018 Visible minority 64 36 159
2018 Non-visible minority 8 92 553

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 194
2019 Non-visible minority 9 91 688
2018 Visible minority 42 58 159
2018 Non-visible minority 9 91 552

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 194
2019 Non-visible minority 4 96 688
2018 Visible minority 40 60 159
2018 Non-visible minority 4 96 552

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 194
2019 Non-visible minority 2 98 688
2018 Visible minority 20 80 159
2018 Non-visible minority 2 98 552

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 194
2019 Non-visible minority 32 68 688
2018 Visible minority 25 75 159
2018 Non-visible minority 28 72 552

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 194
2019 Non-visible minority 30 70 688
2018 Visible minority 16 84 159
2018 Non-visible minority 31 69 552

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 194
2019 Non-visible minority 7 93 688
2018 Visible minority 5 95 159
2018 Non-visible minority 7 93 552

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 194
2019 Non-visible minority 14 86 688
2018 Visible minority 8 92 159
2018 Non-visible minority 14 86 552

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 194
2019 Non-visible minority 1 99 688

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 194
2019 Non-visible minority 20 80 688
2018 Visible minority 11 89 159
2018 Non-visible minority 22 78 552

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 194
2019 Non-visible minority 1 99 688

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 194
2019 Non-visible minority 26 74 688
2018 Visible minority 15 85 159
2018 Non-visible minority 28 72 552

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 194
2019 Non-visible minority 34 66 680
2018 Visible minority 20 80 158
2018 Non-visible minority 31 69 551

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 194
2019 Non-visible minority 17 83 680
2018 Visible minority 13 87 158
2018 Non-visible minority 16 84 551

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 2 98 194
2019 Non-visible minority 6 94 680

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 194
2019 Non-visible minority 21 79 680
2018 Visible minority 12 88 158
2018 Non-visible minority 21 79 551

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 194
2019 Non-visible minority 4 96 680
2018 Visible minority 5 95 158
2018 Non-visible minority 6 94 551

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 194
2019 Non-visible minority 8 92 680
2018 Visible minority 8 92 158
2018 Non-visible minority 9 91 551

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 194
2019 Non-visible minority 10 90 680
2018 Visible minority 9 91 158
2018 Non-visible minority 7 93 551

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 194
2019 Non-visible minority 7 93 680
2018 Visible minority 5 95 158
2018 Non-visible minority 9 91 551

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 51 49 194
2019 Non-visible minority 44 56 680
2018 Visible minority 54 46 158
2018 Non-visible minority 45 55 552

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 168
2019 Non-visible minority 5 95 594
2018 Visible minority 4 96 145
2018 Non-visible minority 5 95 501

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 168
2019 Non-visible minority 14 86 594
2018 Visible minority 16 84 145
2018 Non-visible minority 13 87 501

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 168
2019 Non-visible minority 4 96 594
2018 Visible minority 5 95 145
2018 Non-visible minority 3 97 501

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 168
2019 Non-visible minority 4 96 594
2018 Visible minority 3 97 145
2018 Non-visible minority 2 98 501

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 168
2019 Non-visible minority 4 96 594
2018 Visible minority 4 96 145
2018 Non-visible minority 4 96 501

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 168
2019 Non-visible minority 8 92 594
2018 Visible minority 9 91 145
2018 Non-visible minority 7 93 501

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 168
2019 Non-visible minority 12 88 594
2018 Visible minority 15 85 145
2018 Non-visible minority 13 87 501

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 168
2019 Non-visible minority 8 92 594
2018 Visible minority 16 84 145
2018 Non-visible minority 11 89 501

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 168
2019 Non-visible minority 23 77 594
2018 Visible minority 29 71 145
2018 Non-visible minority 27 73 501

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 168
2019 Non-visible minority 8 92 594
2018 Visible minority 10 90 145
2018 Non-visible minority 9 91 501

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 45 55 168
2019 Non-visible minority 44 56 594
2018 Visible minority 36 64 145
2018 Non-visible minority 43 57 502

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 51 49 168
2019 Non-visible minority 61 39 594
2018 Visible minority 65 35 145
2018 Non-visible minority 67 33 501

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 168
2019 Non-visible minority 3 97 594
2018 Visible minority 5 95 145
2018 Non-visible minority 4 96 501

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 168
2019 Non-visible minority 10 90 594
2018 Visible minority 13 87 145
2018 Non-visible minority 10 90 501

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 1460
2019 Non-visible minority 9 91 11724

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 19 23 5 7 22 5 53 16 1465
2019 Non-visible minority 23 21 23 5 4 19 5 57 12 11754
2018 Visible minority 20 22 22 5 5 21 4 57 14 1093
2018 Non-visible minority 21 23 26 4 4 18 3 57 10 9273
2017 Visible minority 22 23 18 4 5 22 6 63 12 1192
2017 Non-visible minority 22 25 23 4 3 19 5 61 9 11298
2014 Visible minority 16 21 23 6 6 24 5 52 16 1312
2014 Non-visible minority 19 24 23 4 3 22 5 59 10 13334

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 29 17 5 5 10 1 69 12 1462
2019 Non-visible minority 38 30 18 4 4 6 1 72 8 11734
2018 Visible minority 32 32 17 5 5 9 1 70 11 1095
2018 Non-visible minority 34 32 21 4 4 5 1 70 8 9256
2017 Visible minority 35 31 15 4 4 9 2 74 9 1194
2017 Non-visible minority 35 34 17 4 3 6 1 74 8 11288
2014 Visible minority 28 29 20 5 5 12 1 65 12 1311
2014 Non-visible minority 29 33 20 5 3 10 1 70 8 13321
2011 Visible minority 34 35 15 5 3 8 1 75 9 1419
2011 Non-visible minority 37 37 15 4 2 5 0 78 7 14694
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 28 20 11 15 0 1 54 25 1459
2019 Non-visible minority 23 24 21 14 18 0 1 48 32 11757
2018 Visible minority 21 25 20 14 17 1 2 48 32 1095
2018 Non-visible minority 19 22 21 15 21 0 1 42 37 9310
2017 Visible minority 23 23 20 14 16 1 3 49 31 1187
2017 Non-visible minority 20 22 20 15 21 0 1 43 37 11282

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 28 22 9 8 0 1 60 17 1462
2019 Non-visible minority 26 30 23 12 8 0 0 56 21 11748
2018 Visible minority 22 26 28 14 7 0 2 49 22 1093
2018 Non-visible minority 22 29 26 13 9 0 1 51 22 9308
2017 Visible minority 24 31 21 11 8 1 2 58 20 1190
2017 Non-visible minority 24 28 24 14 9 0 1 53 22 11284

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 30 17 9 5 1 2 69 14 1445
2019 Non-visible minority 35 32 19 8 5 0 1 67 13 11697
2018 Visible minority 27 29 23 12 6 1 2 58 18 1082
2018 Non-visible minority 29 32 21 10 5 0 1 63 16 9256
2017 Visible minority 31 29 19 10 6 1 4 63 16 1184
2017 Non-visible minority 31 31 20 10 5 0 2 63 16 11245

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 24 19 12 14 1 2 52 28 1457
2019 Non-visible minority 22 24 21 15 16 0 1 47 32 11703
2018 Visible minority 22 21 22 17 14 1 3 45 32 1087
2018 Non-visible minority 20 23 23 16 17 0 1 43 34 9275
2017 Visible minority 21 23 19 17 15 1 4 47 33 1184
2017 Non-visible minority 20 23 22 17 16 0 2 44 34 11282

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 21 10 4 3 1 7 82 7 1459
2019 Non-visible minority 57 21 10 4 3 0 5 83 7 11705
2018 Visible minority 48 23 12 5 3 1 9 78 9 1091
2018 Non-visible minority 53 22 11 5 3 0 7 80 8 9276
2017 Visible minority 45 24 11 4 3 1 12 79 8 1184
2017 Non-visible minority 49 23 11 5 3 0 10 80 8 11250

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 28 17 7 6 1 1 69 14 1463
2019 Non-visible minority 42 29 16 7 5 0 1 72 12 11708
2018 Visible minority 33 25 21 10 8 1 2 59 19 1094
2018 Non-visible minority 37 28 19 9 6 0 1 66 15 9296
2017 Visible minority 35 30 17 9 7 0 2 66 17 1180
2017 Non-visible minority 37 31 18 8 4 0 1 69 13 11238

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 34 18 9 5 1 2 66 15 1459
2019 Non-visible minority 30 35 20 9 5 0 1 66 14 11716
2018 Visible minority 24 29 24 11 7 2 3 56 18 1088
2018 Non-visible minority 27 33 23 10 6 0 1 60 16 9266
2017 Visible minority 29 31 21 10 5 1 3 62 16 1181
2017 Non-visible minority 29 32 21 10 5 0 1 63 16 11235

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 30 21 12 6 1 2 61 18 1454
2019 Non-visible minority 25 34 22 12 7 0 1 59 19 11704
2018 Visible minority 24 28 23 14 7 1 3 54 22 1089
2018 Non-visible minority 23 32 24 13 7 0 1 55 20 9256
2017 Visible minority 25 32 21 10 7 1 3 59 19 1185
2017 Non-visible minority 24 31 23 13 7 0 1 56 21 11233

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 31 19 11 8 1 2 61 20 1453
2019 Non-visible minority 32 31 20 10 6 0 1 63 17 11691
2018 Visible minority 27 29 19 15 7 1 2 58 22 1088
2018 Non-visible minority 29 30 21 11 7 0 1 60 19 9244
2017 Visible minority 29 32 16 12 7 1 3 63 20 1184
2017 Non-visible minority 31 30 20 11 7 0 1 62 18 11240

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 25 16 9 10 1 2 64 19 1451
2019 Non-visible minority 41 27 15 9 8 0 1 69 16 11697

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 33 17 7 5 0 2 71 12 1445
2019 Non-visible minority 37 33 17 8 4 0 1 71 12 11676
2018 Visible minority 27 29 25 11 4 1 2 59 16 1090
2018 Non-visible minority 33 32 19 10 4 0 1 66 15 9231
2017 Visible minority 33 29 18 9 6 1 4 66 15 1177
2017 Non-visible minority 35 31 18 9 5 1 2 67 14 11194

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 24 11 5 4 1 2 79 9 1450
2019 Non-visible minority 51 27 13 5 3 0 1 78 8 11666
2018 Visible minority 48 27 12 5 3 1 4 78 9 1083
2018 Non-visible minority 51 26 13 5 3 0 2 79 8 9211
2017 Visible minority 53 24 11 4 4 0 4 80 8 1188
2017 Non-visible minority 53 27 12 5 2 0 1 81 7 11288

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 16 7 2 3 1 7 86 6 1450
2019 Non-visible minority 70 15 6 2 2 1 5 89 4 11651
2018 Visible minority 59 20 10 3 3 1 5 83 7 1078
2018 Non-visible minority 67 17 7 2 2 1 4 88 4 9237

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 60 16 8 5 7 2 3 79 13 1457
2019 Non-visible minority 72 13 6 4 4 0 1 86 7 11705
2018 Visible minority 55 17 9 5 8 2 4 77 14 1079
2018 Non-visible minority 69 13 7 4 4 1 2 85 8 9239
2017 Visible minority 61 15 7 5 6 2 4 80 12 1188
2017 Non-visible minority 71 15 6 4 3 1 2 88 6 11288

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 24 10 5 4 1 2 81 9 1455
2019 Non-visible minority 52 29 11 4 3 0 1 82 7 11678
2018 Visible minority 50 26 12 6 3 1 2 78 10 1089
2018 Non-visible minority 51 29 12 5 3 0 1 81 8 9277
2017 Visible minority 53 25 11 5 3 0 3 81 8 1187
2017 Non-visible minority 51 30 10 5 3 0 1 82 7 11280

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 19 10 6 8 1 2 75 14 1447
2019 Non-visible minority 57 21 10 5 5 0 1 79 10 11669
2018 Visible minority 48 22 11 8 7 1 2 72 16 1090
2018 Non-visible minority 51 23 12 7 6 0 1 75 13 9250
2017 Visible minority 53 21 9 6 7 1 3 77 14 1193
2017 Non-visible minority 55 23 10 6 5 0 1 80 11 11284

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 11 6 3 1 1 20 88 5 1448
2019 Non-visible minority 58 13 5 2 1 0 21 89 4 11635
2018 Visible minority 51 13 8 3 2 1 23 83 6 1082
2018 Non-visible minority 53 13 5 2 1 0 25 88 4 9202
2017 Visible minority 53 14 5 3 2 1 22 87 7 1186
2017 Non-visible minority 55 14 5 2 1 0 22 89 4 11277

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 65 17 7 2 2 1 7 89 4 1446
2019 Non-visible minority 67 20 7 2 1 0 3 90 3 11670
2018 Visible minority 59 19 7 2 2 1 9 87 5 1081
2018 Non-visible minority 63 21 7 2 1 0 5 89 4 9216
2017 Visible minority 62 17 7 3 1 1 9 88 5 1183
2017 Non-visible minority 65 20 7 2 1 0 6 90 3 11223

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 15 5 3 4 1 4 88 7 1457
2019 Non-visible minority 75 13 5 2 2 0 2 91 4 11694
2018 Visible minority 63 16 6 3 4 1 5 85 8 1089
2018 Non-visible minority 71 14 6 3 2 0 3 89 5 9255
2017 Visible minority 62 17 6 4 5 1 5 84 9 1187
2017 Non-visible minority 69 17 6 3 2 1 3 89 5 11294

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 56 23 11 3 2 1 3 83 6 1449
2019 Non-visible minority 58 26 10 3 2 0 1 85 5 11658
2018 Visible minority 49 27 13 4 3 1 4 79 7 1086
2018 Non-visible minority 54 28 11 4 2 0 2 83 6 9238
2017 Visible minority 51 26 10 4 3 0 5 82 7 1187
2017 Non-visible minority 54 28 10 3 2 0 2 84 5 11262

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 34 29 9 4 0 1 57 13 1467
2019 Non-visible minority 20 34 30 11 4 0 0 55 15 11762
2018 Visible minority 18 31 34 12 4 0 1 49 16 1099
2018 Non-visible minority 18 33 32 12 5 0 0 51 17 9327
2017 Visible minority 18 33 33 11 4 1 1 51 15 1195
2017 Non-visible minority 16 31 35 12 5 0 0 47 17 11319

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 14 38 26 13 0 1 40 22 1449
2019 Non-visible minority 9 17 35 25 13 0 0 39 26 11597
2018 Visible minority 8 16 38 24 12 0 1 37 24 1077
2018 Non-visible minority 10 18 34 24 13 0 0 38 28 9203
2017 Visible minority 7 14 40 25 11 1 2 37 22 1191
2017 Non-visible minority 8 18 38 23 13 0 0 36 26 11248

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 41 16 5 4 4 0 74 10 1458
2019 Non-visible minority 28 39 18 9 5 2 0 68 13 11729
2018 Visible minority 30 40 15 7 4 4 0 73 11 1088
2018 Non-visible minority 26 39 19 9 5 2 0 66 15 9285
2017 Visible minority 32 37 15 7 4 4 1 72 12 1192
2017 Non-visible minority 23 39 19 9 6 3 0 64 16 11277

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 36 18 9 7 3 0 65 17 1459
2019 Non-visible minority 23 36 18 12 9 1 0 60 21 11749
2018 Visible minority 26 36 18 9 7 3 0 64 17 1094
2018 Non-visible minority 22 35 19 13 9 1 0 59 22 9299
2017 Visible minority 25 37 17 10 8 3 1 64 18 1196
2017 Non-visible minority 19 37 19 14 10 2 0 57 24 11292
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 1466
2019 Non-visible minority 15 85 11733
2017 Visible minority 19 81 1193
2017 Non-visible minority 15 85 11291
2014 Visible minority 17 83 1311
2014 Non-visible minority 15 85 13304

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 78 22 268
2019 Non-visible minority 79 21 1746
2017 Visible minority 75 25 231
2017 Non-visible minority 75 25 1688
2014 Visible minority 73 27 224
2014 Non-visible minority 77 23 1947

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 31 7 9 6 0 0 78 15 204
2019 Non-visible minority 48 32 7 8 4 0 0 81 12 1369
2017 Visible minority 49 37 3 5 6 0 1 86 10 179
2017 Non-visible minority 45 35 7 7 5 0 0 80 13 1280
2014 Visible minority 53 32 7 3 3 0 2 87 6 166
2014 Non-visible minority 49 33 6 8 3 0 0 83 11 1516
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 31 19 10 11 2 1 26 74 1455
2019 Non-visible minority 22 29 23 12 12 1 0 22 78 11728
2018 Visible minority 27 25 20 13 12 3 1 28 72 1095
2018 Non-visible minority 24 25 22 13 14 1 0 24 76 9310
2017 Visible minority 26 23 20 12 14 3 1 27 73 1197
2017 Non-visible minority 26 23 21 13 15 3 1 26 74 11301

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 58 42 1049
2019 Non-visible minority 59 41 8839

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 1036
2019 Non-visible minority 42 58 8645
2018 Visible minority 36 64 743
2018 Non-visible minority 31 69 6750

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 30 18 15 16 2 5 47 34 1032
2019 Non-visible minority 11 22 20 18 22 1 6 36 43 8681
2018 Visible minority 12 26 21 15 20 2 5 40 37 742
2018 Non-visible minority 11 22 19 18 24 1 5 34 45 6766
2017 Visible minority 14 23 17 16 22 2 7 41 41 819
2017 Non-visible minority 10 20 17 17 26 2 8 33 47 7880

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 7 19 18 18 29 3 6 29 51 1027
2019 Non-visible minority 5 15 19 20 35 2 5 22 58 8678
2018 Visible minority 5 15 18 20 36 2 4 21 60 743
2018 Non-visible minority 4 12 17 19 43 2 4 16 66 6766
2017 Visible minority 4 11 12 16 48 2 6 17 69 819
2017 Non-visible minority 3 9 13 17 50 2 6 13 73 7870

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 19 12 9 10 1 7 67 20 1437
2019 Non-visible minority 40 17 14 11 12 1 6 61 24 11560
2018 Visible minority 40 16 14 9 10 2 8 63 22 1092
2018 Non-visible minority 40 15 14 10 13 1 7 59 26 9256
Report a problem on this page
Date modified: