2019 Public Service Employee Survey Results for Director Staffing Operations and e-Staffing

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Department of National Defence 34 44 6 12 5 0 0 78 17 13398
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 37 42 6 12 4 0 0 79 15 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 38 43 5 11 2 0 0 81 14 331
2019 Director Staffing Operations and e-Staffing 36 50 2 10 2 0 0 86 12 147

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Department of National Defence 67 19 6 4 3 0 1 87 7 13376
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 60 22 7 7 3 0 0 82 11 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 60 23 6 7 4 0 0 83 11 329
2019 Director Staffing Operations and e-Staffing 64 20 3 7 6 0 0 84 14 148

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Department of National Defence 39 37 8 11 5 0 0 76 16 13375
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 44 35 4 12 5 0 0 79 16 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 47 37 3 11 2 0 0 84 13 332
2019 Director Staffing Operations and e-Staffing 40 42 2 13 3 0 0 82 16 148

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Department of National Defence 28 39 12 13 7 0 0 68 20 13351
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 28 38 8 18 8 0 0 66 26 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 29 40 8 17 6 0 0 69 23 329
2019 Director Staffing Operations and e-Staffing 25 44 9 19 3 0 0 69 22 146

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Department of National Defence 42 38 9 7 4 0 0 80 11 13305
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 47 32 9 9 3 0 0 79 12 774
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 46 36 6 8 2 0 1 83 11 331
2019 Director Staffing Operations and e-Staffing 45 39 6 7 3 0 1 85 10 147

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Department of National Defence 45 32 11 6 5 0 0 78 11 13352
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 53 28 7 8 5 0 0 81 13 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 56 30 5 5 3 0 0 87 8 331
2019 Director Staffing Operations and e-Staffing 55 32 3 4 6 0 0 87 10 148

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Department of National Defence 37 38 12 8 5 0 0 75 13 13383
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 38 34 12 9 6 0 0 73 15 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 41 34 12 7 5 0 0 75 13 332
2019 Director Staffing Operations and e-Staffing 39 38 9 7 7 0 0 77 13 148

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Department of National Defence 24 35 18 13 9 0 0 59 23 13382
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 31 33 15 11 8 1 1 65 20 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 33 15 10 6 1 1 68 16 331
2019 Director Staffing Operations and e-Staffing 31 34 14 14 6 0 1 66 21 147

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Department of National Defence 27 42 14 12 5 0 0 69 17 13340
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 28 38 11 14 9 0 0 66 23 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 31 43 10 11 4 1 0 75 16 331
2019 Director Staffing Operations and e-Staffing 33 48 7 6 5 0 1 82 11 148

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Department of National Defence 41 39 11 5 3 0 0 81 8 13335
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 42 36 10 7 4 0 0 78 12 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 50 35 8 4 3 0 0 85 7 331
2019 Director Staffing Operations and e-Staffing 45 39 8 4 4 0 0 84 8 148

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Department of National Defence 30 36 15 10 8 0 0 67 19 13360
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 33 35 12 10 9 1 0 69 19 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 37 39 9 7 6 1 1 77 13 332
2019 Director Staffing Operations and e-Staffing 32 43 8 8 8 0 1 76 16 148

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Department of National Defence 55 32 9 2 2 0 0 87 4 13303
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 47 35 10 4 3 0 0 83 7 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 50 33 10 3 3 1 1 84 6 329
2019 Director Staffing Operations and e-Staffing 46 38 11 1 4 0 0 83 6 147

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Department of National Defence 30 38 13 11 7 0 0 69 18 13332
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 31 36 13 11 7 1 0 68 19 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 33 34 14 11 7 2 0 68 18 331
2019 Director Staffing Operations and e-Staffing 27 40 10 13 8 1 1 69 22 148

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Department of National Defence 34 34 16 9 7 0 0 68 16 13360
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 40 32 13 8 6 1 0 72 15 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 46 31 11 9 3 1 0 77 12 331
2019 Director Staffing Operations and e-Staffing 47 34 10 6 4 0 0 80 10 147

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Department of National Defence 30 39 15 10 6 0 0 69 16 13244
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 38 33 11 12 5 0 1 71 17 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 41 34 11 11 2 1 0 76 13 332
2019 Director Staffing Operations and e-Staffing 41 39 8 9 2 0 0 80 11 148

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Department of National Defence 44 37 10 5 3 0 0 82 8 13376
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 43 35 10 6 5 1 0 79 11 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 32 9 6 2 1 0 82 9 332
2019 Director Staffing Operations and e-Staffing 46 36 8 7 3 0 0 82 10 148

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Department of National Defence 40 32 17 6 4 0 1 72 11 13235
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 36 31 16 9 6 1 1 68 15 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 29 18 11 5 3 1 65 16 329
2019 Director Staffing Operations and e-Staffing 33 34 20 9 2 1 0 68 12 148

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Department of National Defence 10 27 35 18 8 1 1 27 38 13374
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 17 30 28 15 6 2 1 22 49 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 17 32 26 13 9 2 1 23 50 332
2019 Director Staffing Operations and e-Staffing 13 34 33 13 7 0 0 21 47 148

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Department of National Defence 11 21 28 23 14 1 1 38 33 13338
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 23 28 16 14 3 1 31 40 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 11 21 27 21 17 3 1 39 33 330
2019 Director Staffing Operations and e-Staffing 11 19 28 25 15 2 0 41 30 147

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Department of National Defence 20 27 28 14 8 1 2 23 48 13348
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 16 25 30 15 9 3 2 25 44 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 11 22 31 19 11 5 2 32 35 330
2019 Director Staffing Operations and e-Staffing 12 20 34 20 10 4 1 31 34 146

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Department of National Defence 6 13 31 31 17 1 2 50 19 13305
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 17 29 24 17 2 2 43 27 776
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 7 16 32 23 18 4 1 43 24 327
2019 Director Staffing Operations and e-Staffing 4 17 40 26 13 1 0 39 21 145

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Department of National Defence 17 22 29 18 12 1 2 31 39 13357
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 12 20 28 19 16 2 3 36 34 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 12 17 30 19 16 4 2 38 31 332
2019 Director Staffing Operations and e-Staffing 13 17 32 24 13 0 1 37 31 148

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Department of National Defence 12 19 26 23 15 2 2 40 33 13324
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 16 22 28 16 12 4 2 30 40 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 12 21 31 16 13 5 2 31 35 330
2019 Director Staffing Operations and e-Staffing 13 26 35 14 10 1 1 25 40 148

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Department of National Defence 17 23 30 16 10 2 2 27 42 13331
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 22 34 13 11 3 2 25 39 776
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 13 20 36 15 12 3 2 28 35 327
2019 Director Staffing Operations and e-Staffing 11 26 36 14 10 1 1 24 39 147

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Department of National Defence 10 18 33 24 12 1 2 37 29 13362
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 13 23 33 18 10 1 1 29 37 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 14 20 38 17 9 1 1 27 35 332
2019 Director Staffing Operations and e-Staffing 12 19 41 20 6 0 1 26 32 148
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Department of National Defence 67 15 8 3 3 0 3 85 6 13369
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 69 16 6 4 3 0 1 87 7 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 73 16 4 3 2 0 1 91 5 330
2019 Director Staffing Operations and e-Staffing 75 16 2 3 3 0 1 92 7 148

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Department of National Defence 24 32 19 12 9 3 2 59 22 13364
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 30 29 14 9 5 8 5 68 16 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 35 26 14 7 3 9 5 71 12 330
2019 Director Staffing Operations and e-Staffing 35 29 14 7 2 8 5 73 11 147

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Department of National Defence 38 31 12 11 8 0 0 69 19 13352
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 30 7 8 6 1 0 79 14 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 53 29 8 6 3 1 0 83 9 330
2019 Director Staffing Operations and e-Staffing 54 31 6 5 4 0 0 85 9 147

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Department of National Defence 41 36 10 9 5 0 0 77 13 13348
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 56 30 6 6 2 0 0 86 8 777
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 63 26 5 5 1 1 0 90 5 329
2019 Director Staffing Operations and e-Staffing 67 23 5 5 0 0 0 90 5 146

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Department of National Defence 36 40 14 6 4 1 0 76 10 13359
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 44 34 10 6 3 1 1 80 9 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 32 9 7 1 2 1 83 8 330
2019 Director Staffing Operations and e-Staffing 53 27 10 9 1 1 1 81 10 147
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Department of National Defence 39 28 19 5 4 1 4 71 9 13392
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 23 16 6 3 2 2 74 10 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 50 23 15 6 1 3 2 77 7 329
2019 Director Staffing Operations and e-Staffing 52 25 16 5 1 0 1 78 6 148

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Department of National Defence 36 32 16 9 7 1 0 69 15 13370
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 43 28 11 9 6 2 1 73 15 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 45 30 8 10 3 2 2 78 14 328
2019 Director Staffing Operations and e-Staffing 43 29 12 14 2 0 0 73 16 146

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Department of National Defence 43 28 14 7 5 1 1 73 12 13362
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 26 10 7 6 3 1 77 13 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 54 23 9 6 3 4 1 81 9 329
2019 Director Staffing Operations and e-Staffing 52 27 11 5 4 1 0 80 8 147

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Department of National Defence 40 32 12 9 6 1 0 73 15 13338
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 29 8 8 5 1 1 78 14 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 53 28 7 6 3 2 0 84 9 329
2019 Director Staffing Operations and e-Staffing 56 31 7 5 1 1 0 87 6 146

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Department of National Defence 77 11 5 1 2 0 3 91 4 13348
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 81 11 3 2 2 1 1 93 4 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 86 8 2 2 1 0 1 95 3 329
2019 Director Staffing Operations and e-Staffing 88 9 2 0 1 0 1 97 1 147

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Department of National Defence 51 21 11 4 6 2 5 78 11 13375
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 66 16 5 4 4 2 2 86 9 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 72 14 4 2 3 3 2 91 5 329
2019 Director Staffing Operations and e-Staffing 78 14 3 1 1 0 2 94 3 147

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Department of National Defence 53 24 12 4 4 2 0 79 9 13388
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 65 16 8 3 5 2 0 84 8 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 70 16 8 2 2 2 0 88 4 331
2019 Director Staffing Operations and e-Staffing 71 15 8 2 3 1 0 87 5 148

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Department of National Defence 46 29 12 7 6 0 0 75 13 13387
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 51 28 8 7 6 1 0 79 12 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 55 28 9 5 3 0 0 83 8 331
2019 Director Staffing Operations and e-Staffing 56 29 9 5 1 0 0 85 6 148

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Department of National Defence 22 45 15 11 4 1 2 69 16 3429
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 28 44 11 14 2 0 1 72 16 162
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 29 40 12 17 2 0 0 70 18 67
2019 Director Staffing Operations and e-Staffing 20 48 19 13 0 0 0 68 13 32
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Department of National Defence 29 32 17 10 8 3 0 64 18 13338
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 27 29 18 11 8 7 0 60 20 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 32 31 13 9 5 9 0 70 16 332
2019 Director Staffing Operations and e-Staffing 34 33 14 10 3 6 0 71 15 148

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Department of National Defence 26 32 18 13 10 1 0 58 24 13316
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 24 29 18 14 12 3 0 55 27 777
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 30 29 17 12 8 5 0 62 20 330
2019 Director Staffing Operations and e-Staffing 31 33 14 12 7 3 0 66 20 147

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Department of National Defence 18 29 21 16 12 3 0 49 29 13303
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 18 24 21 19 13 5 0 44 33 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 23 24 22 16 8 6 0 51 25 331
2019 Director Staffing Operations and e-Staffing 27 23 24 15 7 3 0 51 24 148

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Department of National Defence 16 30 19 19 15 2 0 47 34 13317
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 19 28 15 19 16 2 0 49 36 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 24 28 16 17 12 3 0 53 30 331
2019 Director Staffing Operations and e-Staffing 27 29 17 15 12 1 0 56 27 148

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Department of National Defence 33 22 15 7 8 12 4 65 18 13385
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 49 24 14 5 2 5 1 78 8 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 59 21 9 4 0 5 1 86 4 330
2019 Director Staffing Operations and e-Staffing 56 22 11 4 1 5 2 84 5 147
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Department of National Defence 24 40 19 11 5 1 0 65 16 13384
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 27 43 15 10 5 0 0 70 15 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 32 43 14 8 3 1 0 76 11 329
2019 Director Staffing Operations and e-Staffing 30 47 15 6 2 0 0 77 8 147

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Department of National Defence 13 32 23 20 11 2 0 46 31 13335
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 31 16 22 13 2 0 47 36 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 18 33 17 19 10 4 0 53 30 331
2019 Director Staffing Operations and e-Staffing 17 36 18 17 10 3 0 54 27 147

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Department of National Defence 29 37 16 10 6 2 1 67 17 13373
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 31 34 15 11 6 2 0 67 18 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 36 34 15 9 4 2 0 72 13 331
2019 Director Staffing Operations and e-Staffing 32 38 17 8 3 2 0 72 11 147

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Department of National Defence 29 37 20 8 5 1 0 66 14 13355
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 32 34 20 8 5 2 0 67 13 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 39 31 18 7 2 3 0 73 9 329
2019 Director Staffing Operations and e-Staffing 38 35 18 7 1 1 0 74 8 147

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Department of National Defence 22 28 20 12 12 6 1 54 25 13358
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 21 24 19 14 12 8 3 50 29 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 23 22 18 13 12 8 2 51 28 331
2019 Director Staffing Operations and e-Staffing 21 22 18 20 13 6 1 46 35 147

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Department of National Defence 22 32 18 14 12 2 0 55 27 13358
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 25 33 15 13 10 4 0 60 24 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 32 30 16 12 4 6 0 66 17 329
2019 Director Staffing Operations and e-Staffing 31 32 18 12 5 2 1 65 17 147

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Department of National Defence 17 24 17 15 21 2 4 44 38 13389
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 26 28 16 11 14 3 2 57 27 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 33 26 16 8 11 4 2 63 20 331
2019 Director Staffing Operations and e-Staffing 33 28 16 9 11 1 2 63 21 147

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Department of National Defence 57 22 10 3 2 1 4 83 6 13371
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 57 21 12 4 2 0 4 82 6 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 58 22 11 4 1 1 4 84 5 332
2019 Director Staffing Operations and e-Staffing 53 23 14 4 1 1 4 80 5 148

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Department of National Defence 53 11 8 5 6 3 14 77 14 13364
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 50 10 9 8 9 2 12 70 20 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 55 10 8 7 8 1 12 75 17 331
2019 Director Staffing Operations and e-Staffing 57 7 9 6 7 2 11 74 16 148

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Department of National Defence 43 24 16 7 5 2 4 71 13 13348
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 40 24 16 8 5 1 5 69 14 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 42 23 17 7 4 1 5 70 12 332
2019 Director Staffing Operations and e-Staffing 34 24 22 11 3 1 6 62 15 148

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Department of National Defence 42 21 16 8 6 3 4 68 15 13301
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 40 18 16 9 7 2 8 65 18 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 44 17 14 9 4 3 9 69 15 331
2019 Director Staffing Operations and e-Staffing 44 15 16 11 3 2 10 66 15 147

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Department of National Defence 42 17 13 9 10 4 6 65 21 13328
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 45 15 12 9 11 2 5 65 22 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 45 15 13 10 11 2 5 64 22 331
2019 Director Staffing Operations and e-Staffing 43 14 11 12 14 3 4 61 28 147

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Department of National Defence 62 16 9 3 2 3 6 85 6 13317
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 66 14 8 4 2 2 5 86 6 776
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 66 17 6 4 1 2 4 89 5 329
2019 Director Staffing Operations and e-Staffing 72 14 5 2 3 1 4 90 5 147

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Department of National Defence 72 10 5 3 3 3 4 88 6 13291
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 75 8 4 2 2 3 5 90 5 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 78 7 2 2 2 5 5 94 4 330
2019 Director Staffing Operations and e-Staffing 81 5 1 2 2 5 4 95 4 147

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Department of National Defence 73 9 4 1 2 3 9 92 4 13290
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 76 7 4 1 2 2 8 93 3 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 82 4 3 1 1 1 7 94 3 330
2019 Director Staffing Operations and e-Staffing 84 5 1 1 1 1 7 97 2 147

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Department of National Defence 20 42 19 10 6 3 0 64 17 13372
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 23 40 16 11 5 5 0 66 17 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 28 40 14 9 3 6 0 73 13 330
2019 Director Staffing Operations and e-Staffing 28 45 13 9 3 1 0 74 13 147

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Department of National Defence 32 39 16 7 4 2 0 73 11 13328
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 38 38 11 8 3 2 0 78 11 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 43 38 10 4 2 3 0 84 6 331
2019 Director Staffing Operations and e-Staffing 45 38 9 3 2 3 0 86 4 147

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Department of National Defence 37 35 17 4 3 3 1 74 8 13326
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 44 34 12 6 1 3 0 80 8 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 33 10 2 2 4 0 86 4 332
2019 Director Staffing Operations and e-Staffing 50 33 9 2 2 3 0 86 4 148

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Department of National Defence 45 36 10 5 4 0 0 81 9 13358
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 52 30 10 4 3 0 0 82 7 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 58 31 8 2 1 0 0 89 3 330
2019 Director Staffing Operations and e-Staffing 58 32 6 2 2 0 0 91 4 147

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Department of National Defence 37 33 16 8 6 0 0 70 14 13336
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 41 30 14 9 5 0 0 72 15 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 31 11 6 2 1 0 81 8 331
2019 Director Staffing Operations and e-Staffing 51 34 8 5 2 0 0 85 8 148

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Department of National Defence 35 35 15 9 6 0 0 70 15 13288
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 39 33 14 10 4 0 0 72 14 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 45 35 13 6 1 0 0 80 7 329
2019 Director Staffing Operations and e-Staffing 44 40 10 5 1 0 0 84 6 148

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Department of National Defence 35 26 17 10 9 3 0 62 20 13369
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 37 24 16 11 10 3 0 63 21 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 44 26 14 8 5 2 0 72 13 331
2019 Director Staffing Operations and e-Staffing 50 21 18 6 3 2 0 72 9 147
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Department of National Defence 24 43 33 13406
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 34 33 33 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 32 39 29 332
2019 Director Staffing Operations and e-Staffing 39 34 27 148

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Department of National Defence 26 29 25 5 9 6 3387
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 10 45 29 2 9 5 259
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 3 60 25 2 6 4 101
2019 Director Staffing Operations and e-Staffing 3 59 22 1 9 5 57
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Department of National Defence 38 45 9 5 2 0 1 84 7 13338
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 46 34 5 6 1 1 7 87 7 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 52 33 4 4 1 0 7 91 5 331
2019 Director Staffing Operations and e-Staffing 41 40 5 5 1 0 7 87 7 147

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Department of National Defence 51 30 10 3 2 3 1 84 6 13327
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 56 24 6 2 2 3 7 89 4 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 68 16 5 1 1 4 6 93 2 331
2019 Director Staffing Operations and e-Staffing 62 17 7 1 1 6 6 90 2 147
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Department of National Defence 14 86 13363
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 12 88 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 9 91 330
2019 Director Staffing Operations and e-Staffing 7 93 147

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Department of National Defence 52 48 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 52 48 89
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 60 40 32
2019 Director Staffing Operations and e-Staffing 58 42 12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Department of National Defence 60 40 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 54 46 89
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 44 56 32

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Department of National Defence 9 91 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 8 92 89

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Department of National Defence 1 99 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 0 100 89
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 32
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Department of National Defence 10 90 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 91 89
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Department of National Defence 5 95 1812
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Department of National Defence 6 94 1812
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 8 92 89
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Department of National Defence 38 62 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 34 66 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 37 63 32
2019 Director Staffing Operations and e-Staffing 51 49 12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Department of National Defence 40 60 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 49 51 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 37 63 32

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Department of National Defence 47 53 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 46 54 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 47 53 32
2019 Director Staffing Operations and e-Staffing 41 59 12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Department of National Defence 42 58 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 49 51 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 61 39 32

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Department of National Defence 32 68 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 27 73 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 18 82 32

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Department of National Defence 57 43 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 52 48 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 50 50 32
2019 Director Staffing Operations and e-Staffing 40 60 12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Department of National Defence 37 63 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 29 71 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 29 71 32

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Department of National Defence 2 98 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 0 100 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 32
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Department of National Defence 11 89 1784

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Department of National Defence 14 86 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 91 88

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Department of National Defence 49 51 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 52 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 38 62 32

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Department of National Defence 27 73 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 17 83 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 14 86 32

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Department of National Defence 15 85 1784
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 85 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 17 83 32

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Department of National Defence 53 47 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 56 44 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 45 55 32
2019 Director Staffing Operations and e-Staffing 49 51 12

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Department of National Defence 27 73 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 22 78 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 18 82 32

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Department of National Defence 10 90 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 91 88

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Department of National Defence 24 76 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 85 88
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Department of National Defence 11 89 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 6 94 88
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Department of National Defence 11 89 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 11 89 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 32
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Department of National Defence 14 86 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 14 86 88

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Department of National Defence 12 88 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 13 87 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 16 84 32

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Department of National Defence 25 75 1772
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 29 71 88
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 66 32
2019 Director Staffing Operations and e-Staffing 51 49 12

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Department of National Defence 12 88 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 85 81

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Department of National Defence 20 80 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 21 79 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 31 69 32
2019 Director Staffing Operations and e-Staffing 44 56 12

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Department of National Defence 11 89 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 8 92 81
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Department of National Defence 7 93 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 5 95 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 32
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Department of National Defence 14 86 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 12 88 81
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Department of National Defence 11 89 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 85 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 20 80 32
2019 Director Staffing Operations and e-Staffing 40 60 12

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Department of National Defence 9 91 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 16 84 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 36 64 32

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Department of National Defence 12 88 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 6 94 81
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Department of National Defence 11 89 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 7 93 81

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Department of National Defence 29 71 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 18 82 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 19 81 32

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Department of National Defence 9 91 1576
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Department of National Defence 43 57 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 39 61 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 42 58 32

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Department of National Defence 2 98 1576
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Department of National Defence 55 45 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 45 55 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 40 60 32
2019 Director Staffing Operations and e-Staffing 48 52 12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Department of National Defence 6 94 1576
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 32
2019 Director Staffing Operations and e-Staffing 0 100 12

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Department of National Defence 13 87 1576
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 14 86 81
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 15 85 32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Department of National Defence 19 81 13341
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 14 86 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 11 89 332
2019 Director Staffing Operations and e-Staffing 9 91 148

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Department of National Defence 20 23 20 8 8 16 4 54 21 13382
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 17 22 19 6 6 24 5 56 17 784
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 18 17 18 5 4 32 6 57 14 331
2019 Director Staffing Operations and e-Staffing 22 20 18 4 4 26 7 62 11 148

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Department of National Defence 36 32 15 7 6 4 0 71 13 13370
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 33 33 17 5 4 8 1 72 10 785
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 32 16 5 2 11 1 75 7 332
2019 Director Staffing Operations and e-Staffing 33 36 14 4 1 12 1 79 5 148
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Department of National Defence 7 93 13336
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 7 93 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 5 95 330
2019 Director Staffing Operations and e-Staffing 3 97 148

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Department of National Defence 41 59 915
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 35 65 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 66 18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Department of National Defence 73 27 915
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 77 23 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 65 35 18

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Department of National Defence 6 94 915

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 Department of National Defence 1 99 915
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 0 100 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Department of National Defence 10 90 915

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Department of National Defence 7 93 915
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Department of National Defence 11 89 915
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 11 89 54

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Department of National Defence 18 82 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 24 76 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 36 64 18

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Department of National Defence 16 84 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 24 76 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 32 68 18

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Department of National Defence 10 90 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 91 54

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Department of National Defence 6 94 896
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Department of National Defence 32 68 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 34 66 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 27 73 18

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Department of National Defence 28 72 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 12 88 54

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Department of National Defence 5 95 896

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Department of National Defence 2 98 896

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Department of National Defence 7 93 896

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Department of National Defence 13 87 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 10 90 54

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Department of National Defence 1 99 896

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Department of National Defence 17 83 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 36 64 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 34 66 18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Department of National Defence 1 99 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 0 100 54
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Department of National Defence 24 76 896
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 15 85 54

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Department of National Defence 34 66 888
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 34 66 53
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 33 67 18

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Department of National Defence 17 83 888
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 23 77 53

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Department of National Defence 6 94 888
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Department of National Defence 19 81 888
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 13 87 53

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Department of National Defence 4 96 888

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Department of National Defence 7 93 888
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Department of National Defence 9 91 888

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Department of National Defence 7 93 888
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Department of National Defence 45 55 888
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 49 51 53
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 51 18

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Department of National Defence 5 95 773

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Department of National Defence 16 84 773

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Department of National Defence 4 96 773

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Department of National Defence 4 96 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Department of National Defence 4 96 773

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Department of National Defence 5 95 773

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Department of National Defence 8 92 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 35 65 18

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Department of National Defence 13 87 773

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Department of National Defence 9 91 773

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Department of National Defence 23 77 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 28 72 18

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Department of National Defence 9 91 773

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Department of National Defence 43 57 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 49 51 18

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129
2019 Department of National Defence 1 99 773

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Department of National Defence 59 41 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 39 61 18

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Department of National Defence 3 97 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 0 100 18

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Department of National Defence 11 89 773

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Department of National Defence 10 90 13346
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 9 91 781
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 6 94 331
2019 Director Staffing Operations and e-Staffing 4 96 148

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Department of National Defence 23 20 23 5 5 19 5 57 12 13385
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 20 21 20 4 3 27 4 60 11 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 20 18 17 4 2 35 5 63 9 330
2019 Director Staffing Operations and e-Staffing 21 22 19 3 2 26 7 65 7 148

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Department of National Defence 37 30 18 4 4 6 1 72 9 13361
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 35 31 18 4 2 10 1 73 7 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 36 28 18 3 1 14 0 75 5 332
2019 Director Staffing Operations and e-Staffing 34 33 17 2 1 13 0 77 3 148
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Department of National Defence 23 25 21 13 17 0 1 48 31 13384
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 23 23 27 13 14 0 1 46 27 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 22 24 28 11 14 0 1 46 26 331
2019 Director Staffing Operations and e-Staffing 18 22 30 13 15 0 1 41 28 148

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Department of National Defence 26 30 23 12 8 0 0 56 20 13376
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 22 26 24 14 12 1 0 49 27 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 18 27 24 16 13 1 1 46 30 331
2019 Director Staffing Operations and e-Staffing 12 27 24 20 16 0 1 40 36 147

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Department of National Defence 35 31 19 8 5 0 1 67 13 13307
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 28 28 21 13 9 1 1 57 22 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 27 30 20 11 8 1 2 59 20 332
2019 Director Staffing Operations and e-Staffing 25 33 21 10 9 0 1 59 19 148

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Department of National Defence 23 24 21 15 16 0 1 47 32 13327
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 25 22 19 17 14 2 1 48 32 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 24 24 17 16 15 2 2 50 32 331
2019 Director Staffing Operations and e-Staffing 22 26 20 15 16 0 1 49 31 148

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Department of National Defence 57 21 10 4 3 0 6 83 7 13328
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 52 22 11 6 4 1 4 78 10 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 52 21 10 6 5 1 5 78 12 331
2019 Director Staffing Operations and e-Staffing 54 19 10 8 5 0 4 77 13 147

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Department of National Defence 42 28 17 7 5 0 1 71 12 13336
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 36 28 20 8 7 1 0 65 15 775
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 36 30 18 9 7 0 1 66 16 328
2019 Director Staffing Operations and e-Staffing 31 31 18 13 6 0 1 63 19 147

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Department of National Defence 30 35 20 9 5 0 1 66 14 13340
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 28 34 22 10 5 1 0 63 15 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 30 35 21 7 5 2 1 66 12 332
2019 Director Staffing Operations and e-Staffing 31 36 22 6 4 0 1 68 10 148

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Department of National Defence 25 33 22 12 7 0 1 59 19 13321
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 19 28 25 16 11 1 0 48 27 782
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 17 31 25 12 11 2 1 50 24 330
2019 Director Staffing Operations and e-Staffing 18 35 27 12 8 0 1 52 20 147

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Department of National Defence 32 31 19 10 7 0 1 63 17 13307
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 25 27 20 15 12 0 0 53 27 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 26 35 19 9 10 0 0 62 19 332
2019 Director Staffing Operations and e-Staffing 30 36 19 6 8 0 1 67 14 148

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Department of National Defence 40 27 15 9 8 0 1 68 17 13310
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 41 23 16 9 9 1 1 65 19 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 46 24 13 8 6 2 1 72 15 331
2019 Director Staffing Operations and e-Staffing 42 23 16 9 9 0 1 66 18 148

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Department of National Defence 37 33 17 8 4 0 1 71 12 13285
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 27 29 22 13 9 1 0 56 21 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 26 26 23 15 8 1 1 53 23 331
2019 Director Staffing Operations and e-Staffing 27 26 21 16 10 1 1 53 26 148

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Department of National Defence 51 26 13 5 3 0 1 79 8 13278
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 54 23 14 4 3 1 1 78 7 779
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 60 21 12 4 2 0 1 82 6 331
2019 Director Staffing Operations and e-Staffing 54 20 17 6 1 1 1 75 7 148

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Department of National Defence 69 15 6 2 2 1 5 89 4 13263
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 72 12 7 2 1 1 4 89 4 778
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 77 11 5 2 1 1 3 92 3 332
2019 Director Staffing Operations and e-Staffing 77 12 4 3 0 1 3 93 3 148

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Department of National Defence 71 13 6 4 4 1 2 86 8 13328
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 74 11 5 2 4 1 3 88 6 775
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 79 10 4 2 2 1 2 92 4 330
2019 Director Staffing Operations and e-Staffing 81 8 5 3 2 1 1 91 4 148

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Department of National Defence 53 28 11 4 3 0 1 82 7 13297
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 64 22 6 4 2 0 2 88 6 771
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 67 21 5 4 1 0 2 90 5 330
2019 Director Staffing Operations and e-Staffing 68 18 5 7 2 0 1 87 8 147

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Department of National Defence 57 21 10 6 5 0 1 78 11 13280
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 63 15 11 6 4 1 1 79 10 769
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 70 14 7 5 2 0 1 86 7 325
2019 Director Staffing Operations and e-Staffing 70 13 6 7 3 0 1 83 11 145

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Department of National Defence 57 13 5 2 1 0 21 89 4 13248
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 62 9 4 2 1 0 22 92 3 769
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 62 8 3 1 1 0 24 92 3 329
2019 Director Staffing Operations and e-Staffing 65 8 6 2 2 0 17 88 5 147

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Department of National Defence 67 19 7 2 1 0 4 90 3 13281
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 75 13 6 1 1 0 4 92 2 771
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 74 12 8 1 1 0 4 90 2 327
2019 Director Staffing Operations and e-Staffing 76 15 7 1 0 0 1 92 1 147

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Department of National Defence 74 13 5 2 2 1 2 90 5 13314
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 75 11 5 3 3 1 2 89 6 776
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 82 9 3 2 0 1 2 95 3 331
2019 Director Staffing Operations and e-Staffing 85 9 0 2 1 1 2 97 3 148

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Department of National Defence 57 25 10 3 2 0 2 85 5 13271
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 57 23 11 5 2 1 1 82 7 775
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 60 20 13 3 2 0 1 80 6 329
2019 Director Staffing Operations and e-Staffing 58 20 12 5 4 0 1 79 9 147

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Department of National Defence 21 34 30 11 4 0 0 55 15 13398
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 17 34 30 13 5 0 0 52 18 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 20 37 28 13 2 1 1 57 15 332
2019 Director Staffing Operations and e-Staffing 14 42 26 13 3 1 1 57 16 148

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Department of National Defence 9 16 35 25 13 0 0 39 26 13210
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 11 20 35 21 12 1 0 33 31 774
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 9 19 34 24 13 0 0 37 28 328
2019 Director Staffing Operations and e-Staffing 9 22 34 24 10 0 0 35 31 145

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Department of National Defence 28 39 18 8 5 2 0 68 13 13354
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 38 40 12 5 2 2 0 81 8 783
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 43 39 9 6 1 2 0 84 7 331
2019 Director Staffing Operations and e-Staffing 42 38 10 7 1 1 0 82 8 148

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Department of National Defence 24 36 18 12 8 1 0 60 21 13375
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 29 38 13 11 7 2 0 68 18 785
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 38 34 13 9 4 3 0 74 13 332
2019 Director Staffing Operations and e-Staffing 39 37 9 7 6 3 0 78 13 148
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Department of National Defence 15 85 13365
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 18 82 785
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 16 84 332
2019 Director Staffing Operations and e-Staffing 17 83 148

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Department of National Defence 79 21 2043
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 80 20 150
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 87 13 57
2019 Director Staffing Operations and e-Staffing 87 13 26

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Department of National Defence 48 32 7 8 4 0 0 81 13 1595
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 48 39 4 8 1 0 0 88 8 117
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 59 39 0 2 0 0 0 98 2 47
2019 Director Staffing Operations and e-Staffing 50 47 0 4 0 0 0 96 4 21
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Department of National Defence 22 29 23 12 12 1 0 23 77 13350
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 23 32 25 9 10 1 0 23 77 780
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 21 35 25 9 9 1 0 21 79 329
2019 Director Staffing Operations and e-Staffing 17 35 27 11 9 1 0 18 82 147

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Department of National Defence 59 41 10021
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 66 34 602
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 70 30 258
2019 Director Staffing Operations and e-Staffing 66 34 121

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Department of National Defence 42 58 9800
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 42 58 594
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 44 56 257
2019 Director Staffing Operations and e-Staffing 44 56 120

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Department of National Defence 11 23 20 17 21 1 6 37 42 9840
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 16 27 20 15 13 2 7 47 31 595
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 17 26 20 14 14 3 6 48 31 257
2019 Director Staffing Operations and e-Staffing 7 31 23 16 15 2 6 41 35 120

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Department of National Defence 5 15 18 19 34 2 5 22 58 9831
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 7 15 17 20 29 3 9 25 56 595
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 10 12 17 18 32 4 8 24 57 257
2019 Director Staffing Operations and e-Staffing 6 11 16 21 37 4 4 19 64 120

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Department of National Defence 40 17 14 10 11 1 6 62 23 13153
2019 Assistant Deputy Minister (Human Resources - Civilian) (ADM(HR-Civ)) 38 20 14 11 9 1 8 63 22 773
2019 Director General HR Operations, Staffing Policy & Program & Client Relations 38 21 12 10 11 1 8 64 23 328
2019 Director Staffing Operations and e-Staffing 31 21 11 14 14 1 8 57 30 147
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