2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	43	4	8	2	0	86	10	7849
2019	Unilingual English	39	45	4	9	3	0	84	12	14203
2019	Unilingual French	41	48	4	5	2	0	89	7	628
2019	Either English or French	45	42	4	7	2	0	87	9	6551
2017	Bilingual	34	48	4	9	4	0	82	13	7752
2017	Unilingual English	32	48	4	12	5	0	80	16	14462
2017	Unilingual French	31	56	6	6	2	0	86	8	825
2017	Either English or French	38	46	3	9	3	0	84	13	6138
2014	Bilingual	39	46	4	8	2	0	86	10	8174
2014	Unilingual English	35	47	4	10	4	0	83	13	16494
2014	Unilingual French	34	55	4	6	1	0	89	7	965
2014	Either English or French	40	46	4	8	2	0	86	11	6234
2011	Bilingual	44	45	3	6	2	0	89	8	8357
2011	Unilingual English	37	48	3	9	3	0	85	11	15878
2011	Unilingual French	48	44	3	4	1	0	91	5	1122
2011	Either English or French	39	48	3	8	2	0	87	10	6121
2008	Bilingual	43	46	4	6	2	0	89	8	7281
2008	Unilingual English	36	50	3	8	3	0	86	11	15345
2008	Unilingual French	44	48	5	3	1	1	92	3	1154
2008	Either English or French	39	49	3	7	2	0	88	9	5165

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	26	7	9	4	0	1	80	13	7825
2019	Unilingual English	79	12	3	1	2	0	3	94	3	14157
2019	Unilingual French	48	35	7	6	1	0	2	86	7	626
2019	Either English or French	80	13	3	1	1	0	2	94	2	6538
2017	Bilingual	49	27	8	11	5	0	1	76	16	7752
2017	Unilingual English	79	12	3	2	1	0	3	94	3	14448
2017	Unilingual French	58	33	4	4	1	0	1	91	4	822
2017	Either English or French	82	12	3	1	1	0	1	96	2	6132
2014	Bilingual	47	27	8	11	6	0	1	75	17	8176
2014	Unilingual English	80	12	3	2	1	0	2	94	3	16489
2014	Unilingual French	54	33	5	5	1	0	2	89	6	965
2014	Either English or French	83	12	2	1	1	0	1	96	2	6230
2011	Bilingual	48	26	7	11	6	0	1	75	18	8348
2011	Unilingual English	81	11	3	2	1	0	2	94	3	15866
2011	Unilingual French	65	25	4	4	2	0	1	91	5	1120
2011	Either English or French	82	12	2	1	1	0	2	96	2	6120
2008	Bilingual	47	25	7	12	7	0	0	73	20	7277
2008	Unilingual English	81	12	2	2	2	0	2	95	3	15341
2008	Unilingual French	66	24	4	3	1	1	1	91	5	1154
2008	Either English or French	81	12	2	2	1	0	1	95	3	5166

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	35	6	9	4	81	12	7824
2019	Unilingual English	46	35	6	9	4	81	13	14172
2019	Unilingual French	36	45	8	9	2	81	11	624
2019	Either English or French	49	35	6	7	3	85	10	6537
2017	Bilingual	39	37	7	10	6	77	16	7746
2017	Unilingual English	41	35	7	11	6	76	17	14440
2017	Unilingual French	32	45	10	10	3	77	13	824
2017	Either English or French	45	35	6	9	4	80	14	6128
2014	Bilingual	43	36	7	9	5	79	14	8174
2014	Unilingual English	45	34	6	9	6	79	15	16486
2014	Unilingual French	35	44	9	8	4	79	12	965
2014	Either English or French	46	35	6	9	4	81	13	6232
2011	Bilingual	44	38	7	7	3	83	10	8329
2011	Unilingual English	42	38	7	9	4	80	14	15819
2011	Unilingual French	40	46	7	5	2	86	7	1124
2011	Either English or French	41	39	7	8	4	81	12	6105

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	42	12	12	4	0	0	73	15	7815
2019	Unilingual English	27	43	11	14	5	0	0	70	19	14121
2019	Unilingual French	28	45	16	9	2	0	1	74	11	624
2019	Either English or French	30	42	10	12	5	0	0	72	17	6535
2017	Bilingual	26	45	12	12	5	0	0	71	17	7750
2017	Unilingual English	23	42	10	16	8	0	0	66	24	14454
2017	Unilingual French	23	50	13	10	3	0	0	74	13	821
2017	Either English or French	26	43	10	14	7	0	0	69	21	6133
2014	Bilingual	27	44	12	11	5	0	0	71	16	8177
2014	Unilingual English	24	42	10	16	7	0	0	67	23	16477
2014	Unilingual French	27	49	13	8	3	0	0	77	11	965
2014	Either English or French	25	44	10	14	6	0	0	70	20	6231
2011	Bilingual	28	44	12	10	4	0	1	73	14	8342
2011	Unilingual English	26	44	11	13	6	0	0	70	19	15861
2011	Unilingual French	26	52	12	6	2	0	0	79	9	1121
2011	Either English or French	27	44	11	13	5	0	0	71	18	6123
2008	Bilingual	28	45	13	10	4	0	1	73	14	7273
2008	Unilingual English	24	46	11	13	6	0	0	70	19	15347
2008	Unilingual French	27	48	14	8	2	1	1	76	10	1154
2008	Either English or French	26	46	10	12	5	0	0	73	18	5163

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	35	8	4	2	86	6	7788
2019	Unilingual English	49	35	7	6	3	84	8	14104
2019	Unilingual French	43	48	5	3	1	91	4	627
2019	Either English or French	51	35	7	5	2	86	7	6511
2017	Bilingual	48	39	6	4	1	88	6	7726
2017	Unilingual English	47	36	7	7	3	83	9	14409
2017	Unilingual French	39	51	6	4	0	89	4	822
2017	Either English or French	47	37	7	6	2	85	8	6123
2014	Bilingual	49	38	7	4	1	87	6	8173
2014	Unilingual English	47	37	8	6	2	84	8	16481
2014	Unilingual French	38	50	8	3	1	88	4	964
2014	Either English or French	46	38	8	6	2	84	9	6222

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	32	9	5	3	0	0	83	8	7821
2019	Unilingual English	49	32	9	6	3	0	0	82	9	14142
2019	Unilingual French	39	43	11	3	1	0	2	84	5	625
2019	Either English or French	50	31	9	6	3	0	0	82	9	6533
2017	Bilingual	44	36	10	6	3	0	1	81	9	7735
2017	Unilingual English	45	34	9	7	5	0	0	79	12	14437
2017	Unilingual French	33	45	14	4	1	0	3	80	6	824
2017	Either English or French	44	34	10	7	4	0	0	79	11	6129
2014	Bilingual	41	36	11	6	4	0	1	78	10	8176
2014	Unilingual English	43	35	10	8	5	0	0	78	12	16487
2014	Unilingual French	31	45	14	6	3	0	1	77	8	965
2014	Either English or French	42	35	12	7	4	1	0	77	11	6228
2011	Bilingual	42	38	10	5	3	0	1	81	8	8350
2011	Unilingual English	41	38	9	7	3	0	0	80	10	15863
2011	Unilingual French	33	44	14	5	2	0	2	79	6	1122
2011	Either English or French	40	38	11	7	4	1	0	78	11	6120

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	40	12	6	3	0	79	9	7836
2019	Unilingual English	37	39	12	7	4	0	77	11	14187
2019	Unilingual French	35	47	11	4	3	0	82	7	628
2019	Either English or French	37	39	13	6	4	0	77	10	6543
2017	Bilingual	32	46	12	7	3	0	78	10	7753
2017	Unilingual English	31	45	12	8	5	0	75	13	14445
2017	Unilingual French	26	52	16	4	2	0	78	6	823
2017	Either English or French	31	45	12	7	4	0	77	11	6128
2014	Bilingual	31	45	13	7	4	0	77	10	8179
2014	Unilingual English	30	46	11	8	5	0	76	12	16489
2014	Unilingual French	25	54	13	7	1	0	79	8	965
2014	Either English or French	31	45	13	7	4	0	76	11	6233
2011	Bilingual	35	43	12	7	3	0	78	10	8341
2011	Unilingual English	33	43	11	8	5	0	76	13	15857
2011	Unilingual French	35	46	13	3	2	0	82	6	1118
2011	Either English or French	31	44	13	7	5	0	75	11	6110
2008	Bilingual	37	44	11	6	3	0	81	9	7261
2008	Unilingual English	33	44	11	8	5	0	76	12	15247
2008	Unilingual French	30	48	15	4	2	1	79	6	1154
2008	Either English or French	31	46	12	7	4	0	77	11	5152

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	39	16	10	5	0	0	69	15	7840
2019	Unilingual English	26	38	16	12	8	0	0	64	20	14177
2019	Unilingual French	19	46	21	8	5	0	0	65	13	627
2019	Either English or French	28	36	17	12	6	0	0	65	18	6544
2017	Bilingual	26	38	18	11	6	0	0	64	18	7747
2017	Unilingual English	22	36	16	14	10	0	0	59	25	14436
2017	Unilingual French	17	41	26	11	5	0	1	58	16	822
2017	Either English or French	23	37	18	13	8	0	0	61	21	6127
2014	Bilingual	24	38	18	12	7	0	0	62	19	8177
2014	Unilingual English	20	36	17	15	11	0	0	57	26	16486
2014	Unilingual French	17	40	24	13	6	0	0	57	19	964
2014	Either English or French	20	35	18	16	10	0	0	56	26	6230
2011	Bilingual	22	40	18	13	6	0	0	62	19	8354
2011	Unilingual English	18	39	16	16	11	0	0	57	27	15875
2011	Unilingual French	15	41	25	12	5	1	1	57	18	1126
2011	Either English or French	18	39	16	16	11	1	0	57	27	6122

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	44	12	7	2	79	10	7805
2019	Unilingual English	37	43	10	8	3	79	11	14102
2019	Unilingual French	27	54	13	4	1	82	5	627
2019	Either English or French	42	40	10	6	2	81	9	6512
2017	Bilingual	30	47	12	8	3	77	11	7751
2017	Unilingual English	33	43	10	10	4	76	14	14426
2017	Unilingual French	24	56	13	5	2	80	7	822
2017	Either English or French	37	43	10	7	3	80	10	6124

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	38	10	4	2	0	85	6	7802
2019	Unilingual English	49	37	8	4	2	0	86	6	14113
2019	Unilingual French	31	51	13	3	1	0	83	4	625
2019	Either English or French	50	36	8	4	2	0	86	5	6514
2017	Bilingual	41	42	10	4	2	0	83	7	7748
2017	Unilingual English	44	39	9	5	3	0	84	8	14427
2017	Unilingual French	29	52	13	5	1	0	81	5	820
2017	Either English or French	46	39	9	3	2	1	86	6	6115
2014	Bilingual	40	43	11	4	2	0	83	6	8172
2014	Unilingual English	43	40	10	5	3	0	83	7	16486
2014	Unilingual French	26	54	15	3	2	1	80	5	964
2014	Either English or French	43	39	11	4	2	1	83	7	6231
2011	Bilingual	39	44	11	4	2	1	83	6	8351
2011	Unilingual English	39	44	9	5	2	1	83	7	15874
2011	Unilingual French	27	53	13	4	1	1	81	6	1125
2011	Either English or French	38	43	10	5	3	1	82	8	6125
2008	Bilingual	45	41	8	4	2	1	86	5	7276
2008	Unilingual English	44	40	8	4	3	1	85	7	15346
2008	Unilingual French	35	48	12	3	1	1	85	4	1152
2008	Either English or French	46	40	8	3	2	1	86	6	5170

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	37	15	8	5	72	13	7819
2019	Unilingual English	31	37	14	10	7	68	17	14145
2019	Unilingual French	24	45	20	6	5	69	11	628
2019	Either English or French	31	37	15	10	6	68	17	6543
2017	Bilingual	28	40	16	10	6	68	16	7745
2017	Unilingual English	26	37	15	12	10	63	22	14430
2017	Unilingual French	18	44	24	9	5	62	14	820
2017	Either English or French	26	38	16	11	8	64	19	6115

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	34	10	3	2	86	5	7780
2019	Unilingual English	53	32	10	3	2	85	5	14062
2019	Unilingual French	46	44	7	3	1	90	4	629
2019	Either English or French	53	31	11	3	2	84	4	6504
2017	Bilingual	48	38	9	3	2	86	4	7729
2017	Unilingual English	53	33	9	3	2	86	5	14415
2017	Unilingual French	40	49	8	2	0	89	2	823
2017	Either English or French	53	34	9	3	1	87	4	6119
2014	Bilingual	58	31	8	2	1	89	3	8174
2014	Unilingual English	62	27	7	2	1	89	3	16478
2014	Unilingual French	49	41	8	2	1	90	3	965
2014	Either English or French	64	26	7	2	1	90	3	6232
2011	Bilingual	57	32	8	2	1	89	3	8359
2011	Unilingual English	59	29	7	2	1	89	3	15874
2011	Unilingual French	54	36	8	1	1	90	2	1125
2011	Either English or French	60	29	7	2	1	89	3	6123

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	35	15	11	6	0	0	68	17	7796
2019	Unilingual English	30	38	14	12	7	0	0	68	19	14103
2019	Unilingual French	18	39	23	13	6	0	1	58	19	625
2019	Either English or French	29	37	16	11	6	0	0	66	18	6520
2017	Bilingual	28	39	14	12	7	0	0	67	19	7719
2017	Unilingual English	26	39	13	13	9	0	0	66	22	14397
2017	Unilingual French	15	40	26	11	6	1	2	56	17	823
2017	Either English or French	25	39	15	12	8	1	0	65	20	6121
2014	Bilingual	23	39	15	14	8	0	0	63	22	8181
2014	Unilingual English	21	40	12	15	11	0	0	62	25	16492
2014	Unilingual French	13	40	22	16	7	0	1	54	23	964
2014	Either English or French	20	40	15	14	10	1	0	61	24	6232
2011	Bilingual	30	40	14	10	5	0	1	71	15	8344
2011	Unilingual English	28	41	12	11	8	0	0	69	19	15861
2011	Unilingual French	22	42	19	11	4	0	1	65	15	1123
2011	Either English or French	25	40	14	12	7	1	0	66	20	6115

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	32	17	9	6	0	1	68	15	7828
2019	Unilingual English	32	33	18	10	7	0	0	66	16	14164
2019	Unilingual French	22	42	21	9	4	1	1	65	14	625
2019	Either English or French	32	34	18	9	6	0	0	66	15	6537
2017	Bilingual	30	35	17	10	6	0	1	66	16	7714
2017	Unilingual English	29	34	16	12	8	0	0	63	20	14406
2017	Unilingual French	18	37	25	13	5	0	1	56	19	823
2017	Either English or French	29	35	17	11	7	0	0	65	18	6119
2014	Bilingual	28	36	17	12	7	0	0	64	19	8177
2014	Unilingual English	26	35	16	13	10	0	0	61	23	16487
2014	Unilingual French	15	44	22	11	7	0	1	59	18	964
2014	Either English or French	25	36	17	12	8	0	0	62	20	6234

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	43	12	7	2	0	0	79	9	7709
2019	Unilingual English	35	40	12	9	4	0	0	76	12	13969
2019	Unilingual French	28	50	16	5	2	0	0	78	6	619
2019	Either English or French	38	40	12	7	3	0	0	78	10	6458
2017	Bilingual	32	41	14	8	4	0	0	74	12	7719
2017	Unilingual English	31	39	13	10	6	0	0	71	16	14400
2017	Unilingual French	21	49	20	6	2	0	1	71	9	819
2017	Either English or French	33	39	13	9	5	0	0	73	14	6121
2014	Bilingual	32	43	14	8	4	0	0	75	12	8179
2014	Unilingual English	30	39	14	10	6	0	0	69	16	16487
2014	Unilingual French	21	50	17	8	3	0	0	71	11	965
2014	Either English or French	31	40	14	9	5	0	0	71	14	6232
2011	Bilingual	38	43	11	5	2	0	0	81	8	8346
2011	Unilingual English	37	41	11	7	3	1	0	79	10	15843
2011	Unilingual French	31	52	11	4	1	0	0	84	5	1125
2011	Either English or French	39	40	10	7	3	1	0	80	9	6114

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	40	10	4	2	0	83	6	7820
2019	Unilingual English	44	38	11	5	3	0	81	8	14181
2019	Unilingual French	42	46	8	3	2	0	87	4	628
2019	Either English or French	45	37	11	5	2	0	82	7	6542
2017	Bilingual	38	43	12	5	3	0	81	7	7709
2017	Unilingual English	39	40	11	6	4	0	79	10	14388
2017	Unilingual French	32	52	11	3	1	0	85	4	818
2017	Either English or French	41	39	11	5	3	0	80	9	6109
2014	Bilingual	41	41	11	5	2	0	82	7	8172
2014	Unilingual English	40	40	11	5	3	0	80	9	16482
2014	Unilingual French	35	51	10	4	1	0	85	5	964
2014	Either English or French	42	39	11	5	3	0	81	8	6229
2011	Bilingual	41	43	10	5	2	0	83	7	8357
2011	Unilingual English	38	43	10	6	3	0	81	9	15874
2011	Unilingual French	41	46	9	2	1	0	87	4	1122
2011	Either English or French	37	43	10	6	3	0	80	9	6121
2008	Bilingual	42	43	8	4	2	0	86	6	7282
2008	Unilingual English	39	43	9	6	3	0	82	9	15351
2008	Unilingual French	36	49	10	3	1	1	86	4	1153
2008	Either English or French	39	44	9	5	3	0	83	8	5173

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	34	14	5	3	0	1	78	8	7804
2019	Unilingual English	44	32	15	5	2	0	1	77	7	14085
2019	Unilingual French	54	33	10	2	1	0	0	88	2	618
2019	Either English or French	50	30	13	3	1	0	1	82	5	6485
2017	Bilingual	42	36	13	5	2	0	1	80	7	7749
2017	Unilingual English	44	34	13	5	2	1	2	79	7	14455
2017	Unilingual French	51	34	9	3	1	0	1	87	5	824
2017	Either English or French	47	31	13	4	2	1	2	81	6	6134
2014	Bilingual	42	34	15	5	3	0	1	77	8	8177
2014	Unilingual English	41	33	16	5	3	0	1	75	8	16493
2014	Unilingual French	48	37	11	2	1	0	1	86	3	965
2014	Either English or French	45	32	14	4	2	0	2	79	7	6235
2011	Bilingual	39	35	16	6	3	0	1	75	9	8363
2011	Unilingual English	39	34	17	6	3	0	1	74	9	15867
2011	Unilingual French	45	39	12	2	1	0	1	84	3	1124
2011	Either English or French	44	31	16	4	2	0	2	77	7	6125
2008	Bilingual	32	36	19	9	4	0	1	68	13	7282
2008	Unilingual English	33	36	19	7	4	0	1	69	11	15346
2008	Unilingual French	37	42	13	4	2	1	1	80	6	1153
2008	Either English or French	38	35	17	5	3	0	1	75	8	5173

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	25	36	20	9	1	2	29	34	7832
2019	Unilingual English	10	22	37	20	9	1	1	30	32	14164
2019	Unilingual French	6	32	34	18	7	1	1	26	39	628
2019	Either English or French	9	20	33	22	13	1	2	36	30	6537
2017	Bilingual	10	26	35	16	8	1	3	26	37	7723
2017	Unilingual English	11	23	36	17	9	1	3	28	35	14387
2017	Unilingual French	7	27	39	15	7	1	4	23	36	817
2017	Either English or French	9	20	35	18	11	1	5	31	31	6102
2014	Bilingual	9	28	36	17	7	1	2	24	38	8166
2014	Unilingual English	12	25	36	16	7	1	2	24	38	16461
2014	Unilingual French	6	32	39	14	4	1	2	19	40	964
2014	Either English or French	10	24	36	17	9	1	3	27	36	6215
2011	Bilingual	9	28	35	18	8	1	3	26	38	8330
2011	Unilingual English	11	24	37	17	7	1	2	25	36	15827
2011	Unilingual French	5	29	39	19	5	1	3	25	35	1125
2011	Either English or French	10	23	35	18	10	1	4	29	34	6084
2008	Bilingual	8	30	36	17	6	1	2	24	39	7267
2008	Unilingual English	9	25	39	18	7	1	2	26	35	15322
2008	Unilingual French	6	30	37	18	5	1	3	24	37	1154
2008	Either English or French	9	22	37	20	9	1	3	29	32	5151

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	17	28	26	16	3	2	44	26	7814
2019	Unilingual English	9	16	28	26	18	2	2	45	26	14111
2019	Unilingual French	5	19	32	23	13	5	3	39	26	626
2019	Either English or French	8	14	25	27	22	2	2	51	23	6515
2017	Bilingual	9	19	30	21	14	3	4	38	30	7708
2017	Unilingual English	12	17	29	21	15	2	4	38	31	14340
2017	Unilingual French	5	22	33	19	9	6	6	31	31	818
2017	Either English or French	10	15	28	21	18	3	5	42	28	6071
2014	Bilingual	8	19	31	23	13	3	3	38	30	8160
2014	Unilingual English	12	20	29	21	13	2	3	36	33	16439
2014	Unilingual French	6	21	37	21	9	4	4	32	28	964
2014	Either English or French	11	18	29	21	14	3	4	38	31	6205
2011	Bilingual	7	17	31	24	14	3	4	41	26	8332
2011	Unilingual English	10	18	29	24	14	2	3	40	29	15816
2011	Unilingual French	4	17	38	23	10	4	4	36	23	1124
2011	Either English or French	11	17	28	22	16	3	4	40	30	6092
2008	Bilingual	7	18	31	25	14	2	3	41	27	7259
2008	Unilingual English	8	17	30	26	15	2	3	43	26	15294
2008	Unilingual French	5	17	36	22	10	5	4	36	25	1152
2008	Either English or French	8	15	28	25	17	3	3	45	25	5141

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	25	31	18	9	2	3	28	39	7825
2019	Unilingual English	11	19	32	22	12	1	2	36	31	14137
2019	Unilingual French	13	27	30	14	9	4	3	25	43	621
2019	Either English or French	9	14	29	25	18	2	3	45	25	6513
2017	Bilingual	15	24	31	16	8	2	4	26	41	7718
2017	Unilingual English	12	19	31	20	12	2	4	34	33	14362
2017	Unilingual French	12	28	30	13	7	4	6	22	45	820
2017	Either English or French	9	16	28	22	15	3	7	41	28	6079
2014	Bilingual	14	25	30	17	9	2	4	27	42	8164
2014	Unilingual English	13	20	31	20	11	2	4	33	35	16443
2014	Unilingual French	13	27	32	14	7	3	5	22	43	964
2014	Either English or French	10	17	30	22	13	3	5	38	30	6206
2011	Bilingual	13	24	32	16	9	2	4	27	39	8329
2011	Unilingual English	11	19	32	21	11	2	4	35	31	15799
2011	Unilingual French	8	25	37	17	6	3	4	24	36	1124
2011	Either English or French	10	17	29	23	13	3	6	39	29	6096
2008	Bilingual	11	23	33	19	8	2	4	30	36	7265
2008	Unilingual English	9	18	32	24	12	2	3	38	28	15301
2008	Unilingual French	6	24	32	21	7	5	5	31	33	1153
2008	Either English or French	8	17	31	23	13	3	5	39	27	5143

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	7	15	32	28	15	1	3	44	22	7811
2019	Unilingual English	6	11	29	32	20	1	3	53	17	14080
2019	Unilingual French	4	15	37	27	12	2	2	41	20	625
2019	Either English or French	4	8	24	32	27	1	4	62	13	6488
2017	Bilingual	8	16	32	24	13	1	5	39	26	7697
2017	Unilingual English	8	12	29	28	17	1	5	48	21	14295
2017	Unilingual French	5	19	34	25	11	2	5	39	25	818
2017	Either English or French	6	10	26	28	21	2	7	54	17	6048
2014	Bilingual	7	17	34	25	12	1	4	39	25	8145
2014	Unilingual English	8	13	31	28	15	1	4	45	22	16406
2014	Unilingual French	5	15	40	25	10	1	4	37	21	963
2014	Either English or French	7	11	29	28	19	2	6	50	19	6193
2011	Bilingual	7	19	34	23	12	1	4	36	28	8311
2011	Unilingual English	6	12	32	29	15	1	4	47	20	15801
2011	Unilingual French	5	21	40	21	8	2	4	30	28	1120
2011	Either English or French	6	10	27	30	20	1	7	54	17	6080
2008	Bilingual	8	20	35	23	10	1	3	35	29	7263
2008	Unilingual English	6	12	32	31	15	1	3	47	19	15294
2008	Unilingual French	6	17	39	24	8	2	4	33	25	1152
2008	Either English or French	5	10	27	32	19	2	5	55	16	5142

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	18	28	24	16	1	3	42	29	7818
2019	Unilingual English	10	17	29	24	17	2	2	42	28	14133
2019	Unilingual French	7	20	28	23	17	2	3	42	29	622
2019	Either English or French	7	12	26	27	24	2	3	53	20	6528
2017	Bilingual	12	21	29	19	13	2	5	34	36	7711
2017	Unilingual English	13	19	28	19	15	2	4	36	34	14350
2017	Unilingual French	10	23	27	20	10	2	7	34	36	818
2017	Either English or French	10	15	27	22	18	2	6	44	27	6081
2014	Bilingual	13	22	29	18	12	1	4	32	38	8163
2014	Unilingual English	15	21	29	18	12	1	3	32	37	16438
2014	Unilingual French	10	22	30	21	11	1	4	34	34	959
2014	Either English or French	11	17	28	21	16	2	5	40	30	6205
2011	Bilingual	12	24	29	19	11	1	5	31	38	8328
2011	Unilingual English	15	21	30	18	11	1	3	31	38	15822
2011	Unilingual French	9	23	30	23	11	1	4	35	34	1124
2011	Either English or French	12	18	28	20	16	2	5	38	32	6101
2008	Bilingual	11	24	29	20	12	1	4	33	37	7260
2008	Unilingual English	13	20	30	20	12	1	3	34	35	15293
2008	Unilingual French	8	20	29	23	13	1	6	38	30	1154
2008	Either English or French	9	16	27	23	18	2	4	43	28	5140

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	19	27	22	14	3	3	39	32	7806
2019	Unilingual English	9	15	27	25	18	3	3	46	26	14102
2019	Unilingual French	11	27	27	18	11	4	3	31	40	626
2019	Either English or French	8	12	22	25	24	4	4	53	22	6495
2017	Bilingual	10	20	28	21	13	4	5	37	33	7725
2017	Unilingual English	9	14	26	24	17	4	6	46	26	14351
2017	Unilingual French	9	27	25	18	12	3	7	33	39	819
2017	Either English or French	8	14	23	22	19	6	8	47	26	6080
2014	Bilingual	9	19	28	24	13	3	5	40	30	8161
2014	Unilingual English	9	15	27	25	16	3	6	45	26	16428
2014	Unilingual French	7	23	25	23	15	3	5	40	33	962
2014	Either English or French	8	14	24	24	18	5	7	48	26	6201
2011	Bilingual	9	18	28	23	13	3	5	39	30	8313
2011	Unilingual English	8	16	27	25	16	3	5	44	26	15790
2011	Unilingual French	6	18	24	29	16	2	6	48	25	1122
2011	Either English or French	9	15	26	23	17	4	7	45	26	6080
2008	Bilingual	13	23	27	19	11	2	4	32	39	7268
2008	Unilingual English	10	17	28	24	14	3	4	41	29	15308
2008	Unilingual French	7	20	24	26	13	4	7	43	30	1153
2008	Either English or French	9	17	25	22	16	5	6	43	29	5151

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	24	34	18	9	2	2	28	36	7815
2019	Unilingual English	11	20	33	20	11	2	2	33	32	14137
2019	Unilingual French	11	22	35	17	9	4	2	28	35	621
2019	Either English or French	9	15	31	22	18	2	2	42	26	6509
2017	Bilingual	13	23	34	15	9	3	4	25	38	7717
2017	Unilingual English	13	21	33	16	11	2	4	28	36	14365
2017	Unilingual French	11	27	34	14	6	3	5	22	41	819
2017	Either English or French	10	17	32	19	13	4	6	35	30	6083
2014	Bilingual	12	24	34	16	9	2	3	26	38	8166
2014	Unilingual English	14	21	33	17	9	2	3	28	38	16448
2014	Unilingual French	11	22	38	14	8	4	4	24	35	961
2014	Either English or French	12	18	31	18	12	3	5	33	32	6207

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	18	34	25	13	1	2	38	27	7832
2019	Unilingual English	9	18	34	24	13	1	1	38	27	14158
2019	Unilingual French	5	17	29	30	15	2	3	47	23	627
2019	Either English or French	7	16	32	25	17	1	2	44	24	6527

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	20	8	7	5	0	2	80	12	7827
2019	Unilingual English	78	9	5	1	1	0	5	92	3	14180
2019	Unilingual French	69	22	3	1	0	0	4	95	1	626
2019	Either English or French	80	10	5	1	1	1	3	93	2	6534
2017	Bilingual	56	21	7	8	5	0	2	79	13	7747
2017	Unilingual English	78	9	5	2	2	1	5	92	3	14454
2017	Unilingual French	72	20	3	1	0	0	4	96	1	823
2017	Either English or French	80	9	5	1	1	1	4	94	1	6132
2014	Bilingual	57	20	7	7	6	0	2	79	14	8180
2014	Unilingual English	80	9	4	1	2	0	5	93	3	16488
2014	Unilingual French	73	21	2	1	0	0	3	97	1	965
2014	Either English or French	83	9	3	1	1	0	3	95	2	6234
2011	Bilingual	56	20	6	9	7	0	2	77	16	8343
2011	Unilingual English	79	9	4	1	1	1	5	93	3	15856
2011	Unilingual French	76	18	1	1	0	0	4	98	1	1125
2011	Either English or French	80	10	4	1	1	1	4	94	2	6115
2008	Bilingual	53	18	7	9	10	0	3	73	20	7280
2008	Unilingual English	74	8	4	1	2	1	9	92	4	15341
2008	Unilingual French	77	12	2	1	1	1	6	95	3	1151
2008	Either English or French	75	10	4	1	2	1	8	92	3	5163

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	32	16	7	4	6	3	70	12	7815
2019	Unilingual English	33	30	16	8	5	5	3	68	15	14167
2019	Unilingual French	26	39	18	6	4	5	3	70	10	626
2019	Either English or French	35	30	16	6	5	5	3	71	12	6529
2017	Bilingual	27	35	15	8	5	6	5	70	14	7747
2017	Unilingual English	29	32	16	9	7	5	3	67	16	14451
2017	Unilingual French	24	38	22	5	4	4	3	66	10	823
2017	Either English or French	31	32	15	7	5	5	4	70	13	6124
2014	Bilingual	31	34	15	8	5	4	3	71	14	8178
2014	Unilingual English	35	32	13	8	5	4	2	72	14	16490
2014	Unilingual French	25	45	17	6	2	2	2	73	9	965
2014	Either English or French	35	31	14	8	5	4	2	71	13	6231

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	30	8	5	3	1	84	8	7808
2019	Unilingual English	50	28	9	8	5	1	78	13	14150
2019	Unilingual French	44	40	9	3	3	1	85	6	624
2019	Either English or French	53	26	9	7	4	1	80	12	6512
2017	Bilingual	48	34	8	5	4	1	83	9	7745
2017	Unilingual English	45	29	9	9	6	1	76	15	14457
2017	Unilingual French	40	43	10	4	2	1	83	6	822
2017	Either English or French	49	28	9	7	5	1	78	12	6128
2014	Bilingual	50	32	8	6	4	1	82	10	8174
2014	Unilingual English	50	27	8	9	6	1	78	14	16488
2014	Unilingual French	43	44	8	4	1	0	87	5	965
2014	Either English or French	50	27	8	8	5	1	78	14	6229

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	34	6	4	2	88	6	7806
2019	Unilingual English	53	31	6	6	3	84	9	14152
2019	Unilingual French	41	47	9	2	1	88	3	627
2019	Either English or French	55	31	6	5	2	86	8	6532
2017	Bilingual	45	42	7	4	2	87	6	7736
2017	Unilingual English	43	38	8	7	3	82	11	14425
2017	Unilingual French	35	54	8	3	1	89	4	819
2017	Either English or French	46	37	8	6	3	84	9	6118
2014	Bilingual	45	42	7	4	2	88	5	8172
2014	Unilingual English	45	39	7	6	3	84	9	16483
2014	Unilingual French	36	53	7	3	1	90	3	964
2014	Either English or French	45	38	8	6	3	83	9	6231

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	38	12	3	2	2	1	83	5	7827
2019	Unilingual English	43	36	12	5	3	2	0	80	7	14183
2019	Unilingual French	26	50	19	2	2	1	1	77	4	625
2019	Either English or French	42	34	15	4	2	2	1	79	6	6534

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	25	14	4	2	1	6	78	7	7833
2019	Unilingual English	44	26	16	5	3	1	5	74	9	14169
2019	Unilingual French	26	32	24	4	1	1	11	67	6	624
2019	Either English or French	38	25	21	4	4	2	7	68	9	6540

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	33	12	6	3	1	1	78	10	7833
2019	Unilingual English	46	31	12	7	4	1	0	77	11	14179
2019	Unilingual French	30	45	17	4	2	0	1	76	7	628
2019	Either English or French	48	31	11	6	3	0	1	80	9	6535
2017	Bilingual	38	39	11	7	3	1	0	78	11	7755
2017	Unilingual English	41	35	11	8	5	1	0	77	13	14456
2017	Unilingual French	25	47	17	8	2	1	0	74	10	823
2017	Either English or French	43	35	11	7	3	1	0	79	10	6130
2014	Bilingual	38	38	11	7	4	1	0	77	11	8181
2014	Unilingual English	40	36	10	8	5	1	0	77	13	16491
2014	Unilingual French	26	47	16	7	2	1	1	74	9	963
2014	Either English or French	43	35	10	7	5	1	0	78	12	6234
2011	Bilingual	35	40	13	8	4	0	0	75	12	8354
2011	Unilingual English	35	38	11	9	5	1	0	74	15	15864
2011	Unilingual French	29	48	15	5	2	1	0	77	8	1126
2011	Either English or French	38	38	11	8	4	1	0	76	13	6121
2008	Bilingual	35	38	12	8	5	1	1	74	13	7281
2008	Unilingual English	36	37	10	9	6	1	0	74	16	15348
2008	Unilingual French	32	43	14	7	2	1	1	77	9	1153
2008	Either English or French	42	35	9	8	5	1	1	78	13	5166

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	28	10	4	2	2	1	83	6	7826
2019	Unilingual English	55	25	10	4	3	2	1	82	8	14151
2019	Unilingual French	39	43	11	3	2	1	0	83	5	627
2019	Either English or French	57	25	10	4	3	2	1	84	6	6533
2017	Bilingual	45	35	10	5	3	2	0	83	7	7754
2017	Unilingual English	48	29	10	6	4	2	1	80	10	14451
2017	Unilingual French	31	47	14	3	2	2	0	81	5	823
2017	Either English or French	51	27	11	4	3	2	1	81	7	6131
2014	Bilingual	46	33	11	4	3	2	1	82	7	8182
2014	Unilingual English	48	29	10	6	4	2	1	79	10	16486
2014	Unilingual French	31	48	14	3	1	2	0	81	4	964
2014	Either English or French	50	29	10	5	3	2	1	80	9	6233
2011	Bilingual	43	35	11	5	3	2	1	80	8	8353
2011	Unilingual English	45	31	11	7	4	2	1	78	11	15858
2011	Unilingual French	34	45	14	4	2	1	0	80	6	1123
2011	Either English or French	46	31	11	6	3	2	1	79	10	6116
2008	Bilingual	42	34	12	5	4	3	1	78	9	7281
2008	Unilingual English	45	30	10	7	5	3	1	78	12	15349
2008	Unilingual French	34	42	15	5	1	4	0	79	6	1153
2008	Either English or French	46	30	10	6	4	3	1	80	10	5167

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	32	9	5	2	1	0	84	7	7799
2019	Unilingual English	52	29	9	6	3	1	0	82	9	14120
2019	Unilingual French	39	43	13	4	1	0	1	82	5	624
2019	Either English or French	54	28	9	5	3	1	1	84	7	6507
2017	Bilingual	45	37	9	6	3	0	0	82	9	7746
2017	Unilingual English	47	32	9	7	4	1	0	80	11	14451
2017	Unilingual French	31	49	12	6	2	0	0	80	8	823
2017	Either English or French	50	31	8	6	3	1	0	82	9	6123
2014	Bilingual	45	36	9	6	3	0	0	82	9	8179
2014	Unilingual English	47	33	8	7	4	1	0	81	11	16482
2014	Unilingual French	32	50	12	5	1	0	0	82	6	965
2014	Either English or French	48	32	9	6	4	1	0	82	10	6232
2011	Bilingual	42	38	10	6	3	0	0	80	10	8348
2011	Unilingual English	42	35	9	8	4	1	0	78	13	15845
2011	Unilingual French	35	46	12	5	2	0	0	81	7	1121
2011	Either English or French	44	34	9	7	4	1	0	79	11	6109
2008	Bilingual	41	38	10	7	4	1	0	79	11	7276
2008	Unilingual English	42	35	9	8	5	1	0	78	13	15347
2008	Unilingual French	34	43	13	5	2	2	1	79	7	1153
2008	Either English or French	46	34	8	7	4	1	0	80	11	5168

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	74	13	5	2	3	0	2	90	6	7810
2019	Unilingual English	80	8	4	1	1	0	6	94	2	14116
2019	Unilingual French	75	17	3	0	0	0	5	97	0	626
2019	Either English or French	83	9	3	0	0	0	3	96	1	6514
2017	Bilingual	70	16	4	3	4	0	2	89	7	7746
2017	Unilingual English	80	9	3	1	1	0	5	94	2	14421
2017	Unilingual French	73	22	1	1	0	0	3	98	1	822
2017	Either English or French	83	9	3	0	0	0	4	96	1	6124
2014	Bilingual	70	16	4	3	4	0	3	88	8	8177
2014	Unilingual English	81	8	3	1	1	0	5	95	2	16484
2014	Unilingual French	73	22	1	0	0	0	4	98	1	965
2014	Either English or French	84	9	2	0	1	0	3	97	1	6230
2011	Bilingual	69	15	4	4	5	0	2	87	9	8342
2011	Unilingual English	81	8	3	1	1	1	5	95	2	15847
2011	Unilingual French	78	17	1	0	0	0	4	98	0	1124
2011	Either English or French	81	10	3	0	1	0	4	96	1	6114
2008	Bilingual	70	12	4	5	7	0	3	84	12	7274
2008	Unilingual English	80	5	3	1	1	1	9	95	3	15330
2008	Unilingual French	83	8	2	0	1	1	5	97	1	1152
2008	Either English or French	82	6	3	1	1	1	8	95	2	5159

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	20	5	3	2	1	3	90	5	7826
2019	Unilingual English	70	17	5	3	2	1	2	90	5	14165
2019	Unilingual French	61	32	2	2	1	0	2	95	3	628
2019	Either English or French	68	16	6	2	3	1	4	89	5	6537
2017	Bilingual	60	25	5	3	3	1	4	89	6	7736
2017	Unilingual English	66	20	4	3	3	1	3	89	6	14431
2017	Unilingual French	56	34	3	2	1	0	3	93	4	821
2017	Either English or French	64	19	5	3	3	2	4	88	6	6119
2014	Bilingual	58	25	5	3	3	1	4	88	6	8181
2014	Unilingual English	67	20	4	3	3	1	3	90	6	16489
2014	Unilingual French	47	37	6	3	2	1	4	89	5	964
2014	Either English or French	67	20	4	3	2	1	3	90	6	6231
2011	Bilingual	58	26	5	4	3	1	3	87	8	8350
2011	Unilingual English	63	24	5	4	3	1	1	88	7	15879
2011	Unilingual French	57	35	3	2	1	0	1	94	4	1124
2011	Either English or French	61	24	5	3	3	1	2	88	7	6124

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	23	8	2	2	1	87	5	7840
2019	Unilingual English	61	22	9	3	3	1	84	6	14200
2019	Unilingual French	51	34	9	3	2	1	86	5	628
2019	Either English or French	63	21	9	3	3	2	86	5	6556
2017	Bilingual	56	27	9	3	3	1	84	7	7746
2017	Unilingual English	56	23	10	4	4	2	81	8	14433
2017	Unilingual French	40	40	12	4	3	1	81	7	821
2017	Either English or French	57	24	11	3	3	2	83	6	6130

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	29	9	4	2	85	7	7838
2019	Unilingual English	57	26	8	5	3	84	8	14199
2019	Unilingual French	44	42	9	3	2	86	5	626
2019	Either English or French	61	25	7	4	2	86	7	6547
2017	Bilingual	54	29	9	4	4	83	8	7736
2017	Unilingual English	55	25	9	6	4	80	10	14424
2017	Unilingual French	40	41	11	4	3	82	7	820
2017	Either English or French	58	26	9	4	3	84	7	6122
2014	Bilingual	52	31	8	5	3	83	8	8176
2014	Unilingual English	55	27	8	5	4	83	9	16484
2014	Unilingual French	38	45	10	5	2	84	7	963
2014	Either English or French	56	28	8	5	3	84	8	6229

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	45	14	13	3	1	2	69	17	1752
2019	Unilingual English	22	47	11	12	4	1	1	71	17	2025
2019	Unilingual French	13	53	15	13	4	2	0	67	17	47
2019	Either English or French	26	47	13	9	4	1	0	74	13	316

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	35	14	6	3	7	0	75	10	7835
2019	Unilingual English	37	29	15	8	5	6	0	70	14	14200
2019	Unilingual French	23	44	18	5	4	6	0	71	10	628
2019	Either English or French	42	28	14	5	4	7	0	75	9	6547
2017	Bilingual	29	36	15	7	5	8	0	70	13	7755
2017	Unilingual English	31	30	15	9	8	7	0	66	18	14456
2017	Unilingual French	18	42	21	6	4	9	0	66	11	824
2017	Either English or French	35	29	15	6	5	9	0	71	13	6126
2014	Bilingual	30	35	15	7	4	8	0	71	12	8173
2014	Unilingual English	31	31	15	9	7	8	0	67	17	16487
2014	Unilingual French	18	44	20	5	4	8	1	68	10	962
2014	Either English or French	34	30	15	8	5	8	0	70	14	6228
2011	Bilingual	27	35	17	8	5	7	0	67	14	8357
2011	Unilingual English	23	30	19	11	9	7	0	58	21	15855
2011	Unilingual French	17	40	23	7	4	7	2	62	12	1122
2011	Either English or French	26	31	19	9	8	8	1	61	18	6114

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	36	17	8	5	3	0	69	13	7804
2019	Unilingual English	33	31	16	11	7	3	0	65	18	14172
2019	Unilingual French	20	41	22	8	6	3	0	64	14	626
2019	Either English or French	39	29	16	7	5	4	0	71	13	6530
2017	Bilingual	25	36	19	11	6	3	0	62	18	7753
2017	Unilingual English	27	30	16	13	11	3	0	59	24	14455
2017	Unilingual French	14	36	29	11	6	3	0	52	17	823
2017	Either English or French	32	30	16	10	7	4	0	65	18	6129
2014	Bilingual	26	36	19	10	6	3	0	64	17	8173
2014	Unilingual English	26	32	17	13	9	3	0	60	23	16485
2014	Unilingual French	15	39	28	10	5	2	0	55	16	964
2014	Either English or French	29	32	17	11	8	3	0	63	19	6229
2011	Bilingual	23	36	21	10	7	3	0	61	18	8337
2011	Unilingual English	20	32	18	14	12	3	0	54	27	15845
2011	Unilingual French	13	40	29	10	6	3	0	54	16	1119
2011	Either English or French	23	33	19	12	11	3	0	58	23	6109
2008	Bilingual	26	38	18	9	6	2	0	66	15	7277
2008	Unilingual English	23	34	17	12	11	3	0	58	24	15326
2008	Unilingual French	16	41	26	8	6	3	0	59	14	1149
2008	Either English or French	26	34	17	11	9	4	1	62	21	5166

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	34	21	11	6	6	59	18	7794
2019	Unilingual English	24	30	19	13	8	6	57	22	14157
2019	Unilingual French	16	33	29	10	6	6	53	17	626
2019	Either English or French	30	28	19	10	6	7	62	17	6526
2017	Bilingual	16	33	22	15	8	6	52	25	7741
2017	Unilingual English	19	29	18	16	12	6	51	30	14450
2017	Unilingual French	10	29	33	13	7	7	42	22	821
2017	Either English or French	23	29	18	13	8	8	57	23	6125
2014	Bilingual	17	33	22	15	7	6	53	23	8172
2014	Unilingual English	18	30	19	16	11	6	51	29	16477
2014	Unilingual French	9	35	32	14	7	4	46	21	963
2014	Either English or French	21	29	19	14	9	7	54	26	6226
2011	Bilingual	13	36	24	15	6	7	53	22	8350
2011	Unilingual English	12	32	19	18	12	7	47	33	15870
2011	Unilingual French	7	37	31	13	3	8	49	18	1124
2011	Either English or French	14	32	19	17	10	7	50	29	6115
2008	Bilingual	13	37	22	15	6	7	54	22	7269
2008	Unilingual English	11	33	17	19	12	7	48	33	15335
2008	Unilingual French	8	36	32	13	4	8	47	18	1152
2008	Either English or French	14	33	17	16	10	9	52	29	5167

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	36	20	12	6	3	61	19	7816
2019	Unilingual English	24	34	16	14	8	3	60	23	14168
2019	Unilingual French	18	40	22	11	6	3	59	17	624
2019	Either English or French	29	31	17	11	7	4	63	19	6541
2017	Bilingual	19	37	19	15	8	3	58	23	7739
2017	Unilingual English	20	32	15	16	12	4	55	29	14434
2017	Unilingual French	12	38	27	14	6	4	51	21	823
2017	Either English or French	24	33	16	12	9	5	60	23	6123
2014	Bilingual	19	37	19	14	8	3	58	23	8170
2014	Unilingual English	19	34	16	16	11	3	55	29	16471
2014	Unilingual French	11	40	29	12	6	2	52	18	964
2014	Either English or French	22	34	16	14	10	4	58	25	6224
2011	Bilingual	16	41	19	15	6	3	59	22	8349
2011	Unilingual English	15	35	16	19	12	4	52	31	15846
2011	Unilingual French	10	44	27	10	3	4	57	14	1124
2011	Either English or French	17	34	17	17	11	4	53	29	6110
2008	Bilingual	20	44	17	12	5	2	65	18	7274
2008	Unilingual English	17	40	14	18	9	3	59	27	15330
2008	Unilingual French	14	49	22	8	2	4	66	11	1152
2008	Either English or French	19	41	14	15	7	3	62	23	5167

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	22	13	6	5	5	2	75	11	7841
2019	Unilingual English	31	14	9	7	8	24	7	66	21	14203
2019	Unilingual French	44	20	7	5	4	13	6	80	12	625
2019	Either English or French	35	14	9	5	5	29	3	72	15	6547

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	45	15	6	2	1	77	8	7836
2019	Unilingual English	31	42	15	7	3	1	75	10	14187
2019	Unilingual French	23	50	19	5	2	1	74	6	628
2019	Either English or French	36	40	15	6	2	1	77	8	6554
2017	Bilingual	28	45	15	8	3	1	74	11	7740
2017	Unilingual English	30	40	15	9	5	1	71	14	14437
2017	Unilingual French	15	49	24	8	2	3	66	10	819
2017	Either English or French	33	39	15	8	4	1	73	12	6122
2014	Bilingual	32	44	14	5	3	1	78	8	8181
2014	Unilingual English	32	40	15	7	4	1	74	11	16492
2014	Unilingual French	18	51	21	6	3	1	70	9	965
2014	Either English or French	36	40	15	6	3	1	76	9	6233
2011	Bilingual	30	45	15	6	2	2	76	9	8341
2011	Unilingual English	28	42	16	8	4	1	71	13	15841
2011	Unilingual French	19	54	18	6	1	1	74	8	1125
2011	Either English or French	31	41	16	7	4	1	73	11	6123

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	38	22	14	6	2	57	21	7799
2019	Unilingual English	20	36	18	17	7	2	57	24	14110
2019	Unilingual French	14	41	25	11	5	3	57	17	621
2019	Either English or French	23	37	18	14	6	2	61	21	6524

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	39	13	7	4	2	1	76	11	7812
2019	Unilingual English	37	35	13	7	4	2	1	75	11	14183
2019	Unilingual French	23	46	16	8	3	2	1	72	12	623
2019	Either English or French	39	35	13	7	3	2	1	77	10	6526
2017	Bilingual	36	41	10	6	3	3	1	80	10	7735
2017	Unilingual English	41	35	11	7	4	2	1	78	11	14418
2017	Unilingual French	21	52	14	6	2	4	1	76	9	820
2017	Either English or French	42	35	12	5	3	3	1	79	8	6111
2014	Bilingual	42	40	9	5	2	2	1	84	7	8173
2014	Unilingual English	46	35	9	5	3	2	1	83	8	16489
2014	Unilingual French	23	55	11	6	1	3	1	81	8	965
2014	Either English or French	47	34	9	5	2	2	1	83	7	6232
2011	Bilingual	38	39	10	6	3	3	1	80	9	8345
2011	Unilingual English	38	36	11	6	4	3	1	78	11	15824
2011	Unilingual French	28	51	11	5	2	4	0	82	7	1119
2011	Either English or French	38	37	11	6	3	3	1	78	10	6107
2008	Bilingual	33	40	12	7	4	3	1	76	12	7277
2008	Unilingual English	32	37	12	8	5	5	1	73	14	15325
2008	Unilingual French	23	47	14	8	2	6	1	75	10	1154
2008	Either English or French	32	38	13	6	4	5	2	75	11	5164

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	40	15	4	2	1	78	7	7809
2019	Unilingual English	38	35	15	6	4	1	75	10	14149
2019	Unilingual French	28	48	16	3	3	1	77	6	628
2019	Either English or French	41	35	15	5	3	1	77	8	6510

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	28	19	12	8	8	3	57	22	7824
2019	Unilingual English	25	25	17	13	11	7	2	55	26	14180
2019	Unilingual French	20	32	22	11	8	6	1	57	20	626
2019	Either English or French	28	26	17	11	10	7	1	59	22	6537
2017	Bilingual	19	29	17	13	9	9	3	55	26	7735
2017	Unilingual English	22	26	16	15	13	8	1	52	30	14426
2017	Unilingual French	11	37	22	13	7	7	4	54	22	814
2017	Either English or French	24	25	17	13	11	9	1	55	26	6109
2014	Bilingual	18	28	19	14	10	8	2	51	27	8175
2014	Unilingual English	21	26	16	15	13	8	1	51	31	16486
2014	Unilingual French	13	35	23	15	8	6	1	51	25	965
2014	Either English or French	23	26	16	14	13	7	1	53	29	6225
2011	Bilingual	17	26	19	15	10	10	3	50	28	8356
2011	Unilingual English	16	25	18	16	15	8	2	45	35	15876
2011	Unilingual French	14	35	21	13	6	8	3	55	21	1125
2011	Either English or French	16	26	18	16	14	9	2	47	33	6117

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	36	18	10	5	2	0	66	15	7806
2019	Unilingual English	27	32	16	13	10	2	0	60	23	14189
2019	Unilingual French	20	39	23	9	5	3	1	62	15	627
2019	Either English or French	31	32	16	10	8	2	0	65	19	6536
2017	Bilingual	25	39	17	12	5	2	0	66	17	7743
2017	Unilingual English	24	32	16	15	11	2	0	57	27	14431
2017	Unilingual French	16	42	22	10	4	3	1	61	15	822
2017	Either English or French	28	32	16	12	8	3	0	62	21	6115
2014	Bilingual	27	39	16	11	6	2	0	67	17	8177
2014	Unilingual English	24	34	15	14	10	2	0	59	25	16487
2014	Unilingual French	17	45	23	10	4	2	1	63	14	965
2014	Either English or French	27	33	15	13	9	2	0	62	22	6229
2011	Bilingual	27	40	16	10	5	1	0	69	16	8344
2011	Unilingual English	23	36	16	14	10	1	0	60	24	15866
2011	Unilingual French	20	45	21	8	4	1	1	67	12	1125
2011	Either English or French	25	36	16	12	9	1	0	62	22	6124
2008	Bilingual	26	42	17	10	5	1	0	68	15	7278
2008	Unilingual English	22	39	15	13	10	1	0	61	24	15341
2008	Unilingual French	15	45	24	10	3	2	1	62	13	1153
2008	Either English or French	25	39	15	11	8	1	0	65	20	5168

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	32	15	11	10	2	1	63	22	7832
2019	Unilingual English	26	29	14	14	14	2	1	57	29	14202
2019	Unilingual French	15	27	21	17	14	2	4	45	33	623
2019	Either English or French	29	30	15	12	12	2	1	60	25	6543
2017	Bilingual	24	34	15	14	10	2	2	60	25	7747
2017	Unilingual English	22	28	13	16	17	2	1	52	35	14429
2017	Unilingual French	12	29	22	17	14	4	3	44	32	822
2017	Either English or French	26	29	14	14	13	3	1	58	28	6124
2014	Bilingual	26	32	14	13	11	2	1	60	25	8177
2014	Unilingual English	21	30	13	16	17	2	1	52	34	16482
2014	Unilingual French	14	28	24	17	12	2	4	44	31	965
2014	Either English or French	24	29	14	15	15	2	1	55	31	6233
2011	Bilingual	22	33	15	14	12	1	2	57	27	8345
2011	Unilingual English	17	29	14	18	20	1	1	48	38	15865
2011	Unilingual French	12	30	22	18	12	2	5	45	32	1123
2011	Either English or French	18	31	14	17	17	2	1	50	35	6113
2008	Bilingual	25	38	13	12	10	1	2	64	22	7275
2008	Unilingual English	17	36	12	16	17	1	1	54	33	15348
2008	Unilingual French	12	35	21	16	9	3	5	50	27	1153
2008	Either English or French	19	37	13	14	13	2	1	58	28	5167

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	22	12	5	3	1	4	80	8	7829
2019	Unilingual English	54	24	11	4	3	1	3	81	7	14177
2019	Unilingual French	62	17	7	4	2	1	8	87	6	624
2019	Either English or French	54	23	11	4	3	1	3	81	8	6542

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	67	10	6	3	3	1	10	86	6	7826
2019	Unilingual English	60	8	5	3	3	3	18	86	7	14171
2019	Unilingual French	35	11	11	9	14	3	17	57	29	627
2019	Either English or French	60	8	5	2	2	3	19	88	6	6531

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	22	14	6	3	1	4	77	9	7822
2019	Unilingual English	45	25	15	6	4	2	3	74	10	14151
2019	Unilingual French	34	19	18	11	6	3	8	60	19	624
2019	Either English or French	47	24	15	6	3	2	3	75	9	6520

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	20	14	7	4	3	4	72	13	7823
2019	Unilingual English	40	21	16	8	7	4	4	66	16	14115
2019	Unilingual French	34	16	19	10	6	5	9	59	19	623
2019	Either English or French	43	22	15	7	5	4	4	70	13	6516

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	17	13	9	8	3	5	68	18	7816
2019	Unilingual English	38	20	16	10	8	4	4	63	20	14133
2019	Unilingual French	30	14	18	13	12	4	9	50	29	625
2019	Either English or French	41	21	16	8	7	4	4	67	17	6516

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	67	15	8	3	2	1	4	86	5	7819
2019	Unilingual English	64	16	8	3	2	2	4	85	6	14148
2019	Unilingual French	58	14	11	4	3	3	7	80	8	625
2019	Either English or French	60	19	10	3	2	3	4	84	6	6528

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	75	9	5	2	3	3	4	89	5	7805
2019	Unilingual English	71	10	5	3	3	4	3	88	6	14128
2019	Unilingual French	65	13	6	2	6	2	5	85	8	621
2019	Either English or French	73	10	5	2	3	4	4	90	5	6513

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	79	6	3	1	1	2	8	94	2	7795
2019	Unilingual English	75	8	3	1	2	2	9	93	3	14128
2019	Unilingual French	71	11	4	1	1	2	10	93	2	622
2019	Either English or French	75	8	4	1	2	2	8	93	3	6521

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	39	21	9	4	5	1	64	14	7820
2019	Unilingual English	22	39	19	10	5	4	0	64	16	14187
2019	Unilingual French	12	36	32	8	5	6	1	52	14	625
2019	Either English or French	23	38	20	9	5	5	1	64	14	6527
2017	Bilingual	20	36	22	10	6	5	0	60	17	7744
2017	Unilingual English	20	34	21	12	8	5	0	57	21	14438
2017	Unilingual French	9	35	31	12	6	7	1	47	19	825
2017	Either English or French	22	33	22	10	6	6	1	59	18	6124

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	38	11	5	2	1	82	7	7797
2019	Unilingual English	41	36	12	6	3	1	78	9	14102
2019	Unilingual French	28	48	16	3	3	2	78	6	624
2019	Either English or French	46	34	11	5	3	1	81	8	6507
2017	Bilingual	40	42	10	3	2	2	84	5	7745
2017	Unilingual English	43	37	11	5	3	2	81	8	14439
2017	Unilingual French	25	54	13	4	2	2	81	6	823
2017	Either English or French	48	35	10	4	2	2	84	6	6126
2014	Bilingual	45	40	9	3	2	2	86	5	8176
2014	Unilingual English	48	33	10	5	3	2	82	8	16492
2014	Unilingual French	25	54	13	3	2	2	81	5	964
2014	Either English or French	50	32	9	4	2	2	84	6	6230
2011	Bilingual	36	42	13	4	2	2	80	7	8345
2011	Unilingual English	35	39	13	6	5	2	75	11	15850
2011	Unilingual French	20	52	18	4	2	4	75	7	1123
2011	Either English or French	37	37	14	6	4	2	75	11	6111

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	34	10	3	1	2	0	86	4	7796
2019	Unilingual English	51	31	11	3	2	2	0	84	5	14118
2019	Unilingual French	33	48	11	3	2	2	0	84	5	623
2019	Either English or French	54	30	9	3	2	2	0	86	4	6524
2017	Bilingual	40	39	13	3	2	3	0	82	5	7738
2017	Unilingual English	44	34	12	3	3	3	0	81	6	14418
2017	Unilingual French	22	49	19	4	2	3	1	74	7	823
2017	Either English or French	47	32	12	3	2	3	0	83	5	6118
2014	Bilingual	48	37	9	2	2	2	0	87	4	8176
2014	Unilingual English	52	30	10	3	2	3	0	84	5	16479
2014	Unilingual French	27	53	13	2	2	3	1	82	4	964
2014	Either English or French	54	29	10	3	2	2	0	85	4	6231

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	33	8	3	2	0	88	5	7824
2019	Unilingual English	51	33	9	5	3	0	84	8	14171
2019	Unilingual French	39	46	9	2	3	0	85	5	628
2019	Either English or French	56	30	8	4	2	0	86	6	6535
2017	Bilingual	46	40	8	4	2	0	86	6	7745
2017	Unilingual English	45	35	9	6	5	0	80	11	14444
2017	Unilingual French	28	57	10	2	2	1	86	4	823
2017	Either English or French	50	34	9	4	3	0	84	7	6123
2014	Bilingual	50	37	8	3	2	0	87	5	8176
2014	Unilingual English	49	33	9	5	4	0	82	9	16483
2014	Unilingual French	30	55	9	4	2	0	85	5	963
2014	Either English or French	50	33	9	5	3	0	83	8	6230
2011	Bilingual	42	42	9	4	2	0	84	7	8333
2011	Unilingual English	39	38	11	7	5	0	78	11	15818
2011	Unilingual French	26	54	14	2	3	1	81	5	1112
2011	Either English or French	41	37	11	6	4	0	79	10	6094
2008	Bilingual	39	43	10	5	2	0	83	7	7277
2008	Unilingual English	35	41	11	7	5	0	77	12	15335
2008	Unilingual French	25	56	13	3	1	1	82	5	1150
2008	Either English or French	37	41	11	7	4	1	79	11	5165

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	33	12	4	3	0	80	7	7802
2019	Unilingual English	43	32	13	7	4	0	75	12	14170
2019	Unilingual French	36	44	13	4	3	1	80	7	628
2019	Either English or French	48	30	12	5	4	0	78	9	6535
2017	Bilingual	38	37	14	6	3	1	76	9	7725
2017	Unilingual English	35	33	16	9	7	1	69	16	14435
2017	Unilingual French	27	46	18	5	3	1	74	8	822
2017	Either English or French	41	32	15	7	5	1	73	12	6119
2014	Bilingual	37	38	14	6	3	1	76	10	8179
2014	Unilingual English	33	35	14	10	7	0	69	17	16496
2014	Unilingual French	25	49	16	7	3	0	74	10	963
2014	Either English or French	36	34	15	8	5	1	71	14	6229
2011	Bilingual	35	40	15	6	3	1	75	9	8345
2011	Unilingual English	30	36	18	9	7	1	66	16	15850
2011	Unilingual French	23	50	19	5	2	1	74	7	1117
2011	Either English or French	31	37	18	8	6	1	68	14	6110

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	35	13	5	3	0	79	8	7774
2019	Unilingual English	40	34	13	8	4	0	75	12	14094
2019	Unilingual French	33	44	16	4	3	1	77	7	623
2019	Either English or French	44	32	12	7	4	0	77	11	6487
2017	Bilingual	36	40	14	7	3	0	76	10	7742
2017	Unilingual English	33	36	14	10	6	0	69	17	14434
2017	Unilingual French	23	49	20	5	3	0	72	8	819
2017	Either English or French	38	35	14	9	4	0	73	13	6111
2014	Bilingual	36	41	13	7	3	0	77	10	8176
2014	Unilingual English	32	37	13	11	6	0	70	17	16490
2014	Unilingual French	23	50	17	7	2	1	73	10	964
2014	Either English or French	34	36	15	9	5	0	71	14	6230
2011	Bilingual	33	42	15	6	3	0	76	10	8342
2011	Unilingual English	29	39	16	10	6	0	68	16	15841
2011	Unilingual French	19	54	19	5	2	1	74	7	1118
2011	Either English or French	29	41	15	9	5	0	70	14	6108
2008	Bilingual	35	44	12	6	3	0	79	9	7270
2008	Unilingual English	30	41	13	10	6	0	71	16	15331
2008	Unilingual French	24	52	18	4	2	1	77	6	1152
2008	Either English or French	32	42	13	8	5	1	74	13	5167

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	25	18	9	6	4	0	65	16	7829
2019	Unilingual English	35	25	18	11	7	3	0	62	19	14191
2019	Unilingual French	32	32	19	6	5	6	1	68	11	626
2019	Either English or French	36	24	19	10	7	3	0	62	18	6549
2017	Bilingual	32	29	18	9	6	5	0	64	16	7738
2017	Unilingual English	31	26	18	12	8	5	0	60	21	14431
2017	Unilingual French	25	38	19	8	3	6	1	67	12	820
2017	Either English or French	32	27	19	11	7	5	0	62	18	6115
2014	Bilingual	33	29	18	9	6	5	1	65	16	8179
2014	Unilingual English	32	27	18	12	8	4	0	61	20	16489
2014	Unilingual French	24	39	19	7	4	6	1	67	13	965
2014	Either English or French	32	27	18	11	8	5	0	61	20	6230
2011	Bilingual	31	29	18	10	7	5	0	64	17	8340
2011	Unilingual English	30	27	17	12	9	5	0	60	22	15844
2011	Unilingual French	23	39	18	7	4	7	1	68	12	1117
2011	Either English or French	29	27	18	12	9	5	0	59	22	6111
2008	Bilingual	32	31	16	10	6	5	0	66	17	7277
2008	Unilingual English	28	29	16	12	8	5	0	61	22	15333
2008	Unilingual French	25	39	18	6	3	8	0	70	10	1153
2008	Either English or French	27	28	18	12	8	6	0	59	21	5168

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	27	42	32	7854
2019	Unilingual English	23	40	38	14224
2019	Unilingual French	16	65	19	629
2019	Either English or French	21	39	40	6553
2017	Bilingual	26	45	29	7748
2017	Unilingual English	22	44	34	14444
2017	Unilingual French	17	64	19	823
2017	Either English or French	18	45	37	6136
2014	Bilingual	26	45	28	8179
2014	Unilingual English	21	44	35	16495
2014	Unilingual French	14	69	17	963
2014	Either English or French	18	45	37	6231
2011	Bilingual	27	45	28	8362
2011	Unilingual English	22	46	32	15884
2011	Unilingual French	15	68	17	1122
2011	Either English or French	20	45	35	6129

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	20	47	19	4	6	4	2083
2019	Unilingual English	22	43	17	5	8	4	3217
2019	Unilingual French	55	17	8	4	9	7	97
2019	Either English or French	15	36	20	6	19	4	1330
2017	Bilingual	22	46	18	4	4	6	1996
2017	Unilingual English	25	40	15	6	7	6	3180
2017	Unilingual French	58	22	7	4	3	5	138
2017	Either English or French	21	35	17	4	15	8	1082
2014	Bilingual	23	51	14	6	9999	5	2162
2014	Unilingual English	27	44	14	8	9999	7	3484
2014	Unilingual French	60	20	8	7	9999	5	132
2014	Either English or French	20	45	17	9	9999	9	1125
2011	Bilingual	22	47	20	5	9999	5	2272
2011	Unilingual English	26	44	16	7	9999	7	3450
2011	Unilingual French	65	15	8	10	9999	3	162
2011	Either English or French	18	43	22	9	9999	8	1202

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	46	11	5	2	1	2	81	8	7824
2019	Unilingual English	39	46	8	4	1	1	1	86	6	14160
2019	Unilingual French	19	53	16	8	2	0	2	74	9	624
2019	Either English or French	33	45	10	6	2	1	1	81	9	6537

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	28	7	1	1	4	2	91	2	7821
2019	Unilingual English	60	25	7	2	1	4	1	89	3	14155
2019	Unilingual French	43	44	7	1	1	3	1	90	2	626
2019	Either English or French	57	25	8	2	1	6	1	88	3	6535

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	7838
2019	Unilingual English	12	88	14193
2019	Unilingual French	9	91	627
2019	Either English or French	10	90	6540

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	789
2019	Unilingual English	47	53	1700
2019	Unilingual French	56	44	57
2019	Either English or French	55	45	680

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	789
2019	Unilingual English	62	38	1700
2019	Unilingual French	51	49	57
2019	Either English or French	56	44	680

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	789
2019	Unilingual English	6	94	1700
2019	Unilingual French	0	100	57
2019	Either English or French	4	96	680

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual French	0	100	57

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	789
2019	Unilingual English	5	95	1700
2019	Unilingual French	0	100	57
2019	Either English or French	6	94	680

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	789
2019	Unilingual English	10	90	1700

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	789
2019	Unilingual English	4	96	1700

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	786
2019	Unilingual English	37	63	1690
2019	Unilingual French	26	74	55
2019	Either English or French	34	66	678

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	786
2019	Unilingual English	37	63	1690
2019	Unilingual French	40	60	55
2019	Either English or French	36	64	678

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	38	62	786
2019	Unilingual English	42	58	1690
2019	Unilingual French	44	56	55
2019	Either English or French	37	63	678

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	40	60	786
2019	Unilingual English	42	58	1690
2019	Unilingual French	46	54	55
2019	Either English or French	42	58	678

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	786
2019	Unilingual English	26	74	1690
2019	Unilingual French	20	80	55
2019	Either English or French	26	74	678

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	56	44	786
2019	Unilingual English	51	49	1690
2019	Unilingual French	69	31	55
2019	Either English or French	50	50	678

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	34	66	786
2019	Unilingual English	32	68	1690
2019	Unilingual French	29	71	55
2019	Either English or French	32	68	678

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	786
2019	Unilingual English	1	99	1690
2019	Unilingual French	0	100	55
2019	Either English or French	1	99	678

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	786
2019	Unilingual English	8	92	1690

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	786
2019	Unilingual English	10	90	1690
2019	Unilingual French	13	87	55
2019	Either English or French	7	93	678

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	44	56	786
2019	Unilingual English	48	52	1690
2019	Unilingual French	45	55	55
2019	Either English or French	48	52	678

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	786
2019	Unilingual English	22	78	1690
2019	Unilingual French	11	89	55
2019	Either English or French	20	80	678

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	786
2019	Unilingual English	14	86	1690
2019	Unilingual French	14	86	55
2019	Either English or French	16	84	678

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	50	50	783
2019	Unilingual English	42	58	1685
2019	Unilingual French	64	36	55
2019	Either English or French	46	54	676

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	28	72	783
2019	Unilingual English	22	78	1685
2019	Unilingual French	20	80	55
2019	Either English or French	24	76	676

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	783
2019	Unilingual English	5	95	1685

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	783
2019	Unilingual English	23	77	1685
2019	Unilingual French	44	56	55
2019	Either English or French	23	77	676

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	783
2019	Unilingual English	8	92	1685
2019	Unilingual French	11	89	55
2019	Either English or French	8	92	676

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	783
2019	Unilingual English	6	94	1685
2019	Unilingual French	15	85	55
2019	Either English or French	6	94	676

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	783
2019	Unilingual English	13	87	1685
2019	Unilingual French	18	82	55
2019	Either English or French	14	86	676

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	783
2019	Unilingual English	9	91	1685
2019	Unilingual French	17	83	55
2019	Either English or French	8	92	676

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	28	72	783
2019	Unilingual English	33	67	1685
2019	Unilingual French	11	89	55
2019	Either English or French	28	72	676

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	739
2019	Unilingual English	12	88	1580
2019	Unilingual French	23	77	47
2019	Either English or French	15	85	631

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	739
2019	Unilingual English	20	80	1580
2019	Unilingual French	19	81	47
2019	Either English or French	23	77	631

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	739
2019	Unilingual English	11	89	1580
2019	Unilingual French	17	83	47
2019	Either English or French	12	88	631

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	739
2019	Unilingual English	6	94	1580

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	739
2019	Unilingual English	9	91	1580
2019	Unilingual French	13	87	47
2019	Either English or French	11	89	631

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	739
2019	Unilingual English	8	92	1580
2019	Unilingual French	11	89	47
2019	Either English or French	7	93	631

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	739
2019	Unilingual English	9	91	1580
2019	Unilingual French	11	89	47
2019	Either English or French	9	91	631

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	739
2019	Unilingual English	11	89	1580

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	739
2019	Unilingual English	13	87	1580
2019	Unilingual French	11	89	47
2019	Either English or French	12	88	631

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	739
2019	Unilingual English	29	71	1580
2019	Unilingual French	19	81	47
2019	Either English or French	24	76	631

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	739
2019	Unilingual English	9	91	1580

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	44	56	739
2019	Unilingual English	48	52	1580
2019	Unilingual French	37	63	47
2019	Either English or French	45	55	631

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	739
2019	Unilingual English	1	99	1580
2019	Unilingual French	0	100	47
2019	Either English or French	1	99	631

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	739
2019	Unilingual English	58	42	1580
2019	Unilingual French	28	72	47
2019	Either English or French	51	49	631

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	739
2019	Unilingual English	3	97	1580

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	739
2019	Unilingual English	12	88	1580
2019	Unilingual French	19	81	47
2019	Either English or French	11	89	631

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	7835
2019	Unilingual English	15	85	14190
2019	Unilingual French	14	86	628
2019	Either English or French	13	87	6541

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	19	17	6	4	24	8	60	15	7834
2019	Unilingual English	23	17	17	7	6	22	6	57	18	14205
2019	Unilingual French	19	27	20	3	4	18	9	62	10	626
2019	Either English or French	27	16	18	5	5	22	8	61	14	6549
2017	Bilingual	19	21	18	5	4	26	8	60	13	7747
2017	Unilingual English	21	19	19	6	7	23	6	55	18	14454
2017	Unilingual French	13	33	19	3	3	22	6	64	9	824
2017	Either English or French	23	18	19	4	5	22	8	59	14	6128
2014	Bilingual	21	22	17	5	4	25	7	62	13	8178
2014	Unilingual English	22	20	19	6	6	21	5	58	17	16484
2014	Unilingual French	13	31	21	4	3	22	6	61	10	965
2014	Either English or French	24	20	20	5	5	20	6	59	14	6232

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	33	14	4	3	6	1	78	7	7838
2019	Unilingual English	42	28	14	6	4	6	1	75	10	14198
2019	Unilingual French	31	46	12	3	3	4	1	82	6	627
2019	Either English or French	46	27	13	4	3	6	1	78	8	6547
2017	Bilingual	33	37	15	4	3	7	1	77	8	7742
2017	Unilingual English	35	30	15	6	5	7	1	71	12	14440
2017	Unilingual French	23	47	19	2	3	6	1	75	5	819
2017	Either English or French	40	29	14	5	4	7	1	75	9	6118
2014	Bilingual	35	36	14	4	2	7	1	78	7	8171
2014	Unilingual English	37	31	15	6	4	7	1	73	11	16477
2014	Unilingual French	22	50	16	4	2	5	1	76	7	964
2014	Either English or French	39	30	15	5	4	7	1	75	9	6225
2011	Bilingual	42	40	10	4	2	3	0	84	6	8342
2011	Unilingual English	40	37	11	6	4	3	0	79	10	15857
2011	Unilingual French	32	52	10	3	2	2	0	85	5	1119
2011	Either English or French	43	36	11	5	3	3	0	81	8	6108

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	7830
2019	Unilingual English	8	92	14187
2019	Unilingual French	8	92	626
2019	Either English or French	6	94	6550

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	447
2019	Unilingual English	32	68	1086
2019	Unilingual French	34	66	53
2019	Either English or French	31	69	420

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	78	22	447
2019	Unilingual English	79	21	1086
2019	Unilingual French	74	26	53
2019	Either English or French	73	27	420

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	447
2019	Unilingual English	2	98	1086

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual French	0	100	53

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	447
2019	Unilingual English	6	94	1086
2019	Unilingual French	0	100	53
2019	Either English or French	7	93	420

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	447
2019	Unilingual English	7	93	1086

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	447
2019	Unilingual English	9	91	1086
2019	Unilingual French	9	91	53
2019	Either English or French	11	89	420

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	28	72	443
2019	Unilingual English	32	68	1065

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	23	77	443
2019	Unilingual English	22	78	1065
2019	Unilingual French	15	85	52
2019	Either English or French	21	79	411

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	443
2019	Unilingual English	21	79	1065
2019	Unilingual French	9	91	52
2019	Either English or French	18	82	411

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	443
2019	Unilingual English	8	92	1065
2019	Unilingual French	0	100	52
2019	Either English or French	7	93	411

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	443
2019	Unilingual English	32	68	1065
2019	Unilingual French	15	85	52
2019	Either English or French	32	68	411

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	443
2019	Unilingual English	28	72	1065
2019	Unilingual French	15	85	52
2019	Either English or French	24	76	411

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	4	96	443
2019	Unilingual English	4	96	1065
2019	Unilingual French	0	100	52
2019	Either English or French	4	96	411

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	443
2019	Unilingual English	2	98	1065

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	443
2019	Unilingual English	6	94	1065

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	443
2019	Unilingual English	11	89	1065
2019	Unilingual French	11	89	52
2019	Either English or French	10	90	411

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	1	99	1065
2019	Unilingual French	0	100	52

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	443
2019	Unilingual English	20	80	1065

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	1065
2019	Either English or French	0	100	411

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	443
2019	Unilingual English	12	88	1065
2019	Unilingual French	52	48	52
2019	Either English or French	15	85	411

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	28	72	438
2019	Unilingual English	25	75	1056
2019	Unilingual French	50	50	52
2019	Either English or French	24	76	409

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	438
2019	Unilingual English	11	89	1056
2019	Unilingual French	17	83	52
2019	Either English or French	12	88	409

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	438
2019	Unilingual English	2	98	1056

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	438
2019	Unilingual English	20	80	1056
2019	Unilingual French	33	67	52
2019	Either English or French	24	76	409

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	438
2019	Unilingual English	4	96	1056
2019	Unilingual French	10	90	52
2019	Either English or French	6	94	409

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	438
2019	Unilingual English	5	95	1056
2019	Unilingual French	15	85	52
2019	Either English or French	6	94	409

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	438
2019	Unilingual English	8	92	1056

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	9	91	438
2019	Unilingual English	6	94	1056

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	50	50	438
2019	Unilingual English	52	48	1056
2019	Unilingual French	36	64	52
2019	Either English or French	51	49	409

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	382
2019	Unilingual English	7	93	964
2019	Unilingual French	12	88	41
2019	Either English or French	8	92	361

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	382
2019	Unilingual English	14	86	964
2019	Unilingual French	12	88	41
2019	Either English or French	15	85	361

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	382
2019	Unilingual English	3	97	964
2019	Unilingual French	15	85	41
2019	Either English or French	3	97	361

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	382
2019	Unilingual English	2	98	964

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	382
2019	Unilingual English	3	97	964

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	3	97	382
2019	Unilingual English	3	97	964

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	382
2019	Unilingual English	6	94	964

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	382
2019	Unilingual English	10	90	964

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	382
2019	Unilingual English	9	91	964

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	25	75	382
2019	Unilingual English	26	74	964

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	382
2019	Unilingual English	8	92	964

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	382
2019	Unilingual English	45	55	964
2019	Unilingual French	32	68	41
2019	Either English or French	41	59	361

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	382
2019	Unilingual English	1	99	964

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	55	45	382
2019	Unilingual English	63	37	964
2019	Unilingual French	61	39	41
2019	Either English or French	60	40	361

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	2	98	382
2019	Unilingual English	3	97	964
2019	Unilingual French	12	88	41
2019	Either English or French	2	98	361

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	382
2019	Unilingual English	9	91	964
2019	Unilingual French	12	88	41
2019	Either English or French	12	88	361

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	7832
2019	Unilingual English	9	91	14173
2019	Unilingual French	10	90	626
2019	Either English or French	8	92	6540

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	19	18	4	3	26	7	64	10	7830
2019	Unilingual English	26	17	19	4	4	25	6	61	12	14174
2019	Unilingual French	20	27	19	4	4	19	7	63	11	626
2019	Either English or French	29	16	19	3	3	23	7	64	9	6541
2017	Bilingual	20	22	18	2	2	29	7	65	7	7751
2017	Unilingual English	22	19	20	4	4	26	5	60	11	14444
2017	Unilingual French	13	32	20	3	2	25	6	65	6	819
2017	Either English or French	25	19	20	3	2	25	6	64	8	6128
2014	Bilingual	21	21	17	3	2	30	7	66	7	8174
2014	Unilingual English	24	18	20	3	3	27	5	61	9	16484
2014	Unilingual French	13	32	21	3	1	24	7	64	6	965
2014	Either English or French	24	19	20	3	2	25	6	63	8	6231

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	31	13	3	2	7	1	80	5	7828
2019	Unilingual English	44	27	14	4	3	7	1	77	8	14176
2019	Unilingual French	31	42	14	3	3	6	1	78	7	624
2019	Either English or French	47	25	14	3	2	7	1	79	6	6538
2017	Bilingual	35	37	14	2	2	9	1	79	5	7729
2017	Unilingual English	38	30	15	4	3	9	1	75	8	14420
2017	Unilingual French	21	48	16	2	2	9	1	77	5	815
2017	Either English or French	41	29	15	3	2	8	1	78	6	6115
2014	Bilingual	36	35	13	2	2	10	1	81	4	8171
2014	Unilingual English	39	30	15	3	3	9	1	76	7	16474
2014	Unilingual French	21	48	16	4	1	9	2	77	5	964
2014	Either English or French	41	29	15	3	2	9	1	78	5	6228
2011	Bilingual	43	39	10	3	1	4	0	86	4	8343
2011	Unilingual English	43	35	11	4	3	4	0	82	7	15837
2011	Unilingual French	28	53	10	3	1	4	0	85	4	1120
2011	Either English or French	45	35	11	3	2	4	0	83	6	6116

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	30	19	10	9	0	1	61	19	7836
2019	Unilingual English	33	31	18	8	8	0	1	65	17	14186
2019	Unilingual French	23	23	22	15	15	0	2	47	30	628
2019	Either English or French	32	31	19	9	9	0	1	63	18	6546
2017	Bilingual	24	25	20	13	14	0	3	51	28	7740
2017	Unilingual English	29	29	19	11	10	1	2	60	21	14432
2017	Unilingual French	13	18	23	18	23	0	5	33	44	823
2017	Either English or French	28	28	19	11	11	1	2	57	23	6118

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	29	27	14	8	0	1	50	23	7828
2019	Unilingual English	23	32	23	13	8	0	1	56	20	14187
2019	Unilingual French	27	28	30	10	4	0	0	55	15	629
2019	Either English or French	30	31	21	11	5	0	1	62	16	6542
2017	Bilingual	16	27	30	16	9	0	1	44	26	7732
2017	Unilingual English	21	30	25	14	9	1	1	51	23	14433
2017	Unilingual French	17	25	32	16	7	1	2	43	24	822
2017	Either English or French	23	31	25	12	7	1	2	55	19	6114

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	30	22	11	6	0	3	59	18	7801
2019	Unilingual English	34	31	18	8	6	1	3	67	14	14136
2019	Unilingual French	29	28	27	8	4	1	2	59	13	625
2019	Either English or French	43	28	15	7	4	0	4	73	11	6520
2017	Bilingual	20	28	24	14	9	0	3	50	24	7731
2017	Unilingual English	28	30	19	11	7	1	3	60	19	14408
2017	Unilingual French	18	27	27	15	8	1	3	47	24	822
2017	Either English or French	32	28	18	10	5	1	5	65	16	6107

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	26	21	14	9	1	2	56	23	7797
2019	Unilingual English	34	26	18	10	8	2	3	63	19	14120
2019	Unilingual French	35	25	21	9	4	2	3	63	14	622
2019	Either English or French	42	24	15	8	6	2	2	69	15	6508
2017	Bilingual	22	24	23	15	11	1	3	48	28	7738
2017	Unilingual English	29	24	19	12	9	2	4	57	23	14424
2017	Unilingual French	23	27	21	13	8	2	6	54	22	822
2017	Either English or French	33	23	18	12	8	3	4	60	21	6119

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	20	9	3	2	0	8	84	6	7803
2019	Unilingual English	67	15	5	2	1	1	8	90	4	14124
2019	Unilingual French	57	21	7	1	1	1	12	89	3	627
2019	Either English or French	72	14	4	1	1	0	8	93	3	6523
2017	Bilingual	47	21	11	4	3	1	15	80	8	7736
2017	Unilingual English	57	16	7	2	1	1	15	87	5	14386
2017	Unilingual French	43	21	10	4	2	1	20	80	7	821
2017	Either English or French	60	14	6	2	1	1	16	90	4	6108

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	29	18	8	6	1	68	14	7829
2019	Unilingual English	39	31	17	7	6	1	70	13	14167
2019	Unilingual French	49	27	14	3	3	4	79	6	626
2019	Either English or French	40	29	17	7	6	1	70	13	6539
2017	Bilingual	32	29	22	9	6	1	62	15	7714
2017	Unilingual English	32	31	20	10	6	1	64	15	14373
2017	Unilingual French	40	28	23	5	2	1	70	7	817
2017	Either English or French	34	31	19	9	6	1	66	15	6103

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	35	20	7	4	1	2	69	11	7812
2019	Unilingual English	32	35	19	8	4	1	1	68	12	14173
2019	Unilingual French	33	36	18	6	3	1	4	72	9	626
2019	Either English or French	40	32	16	6	4	1	2	74	10	6533
2017	Bilingual	28	33	22	9	5	1	2	63	15	7706
2017	Unilingual English	27	33	21	10	6	1	2	62	16	14363
2017	Unilingual French	29	30	26	8	3	2	3	62	11	816
2017	Either English or French	32	32	19	8	4	1	3	67	13	6092

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	33	22	10	6	1	2	61	16	7803
2019	Unilingual English	26	33	22	11	6	1	1	60	17	14150
2019	Unilingual French	29	32	24	9	3	1	2	63	13	624
2019	Either English or French	33	32	18	10	5	1	1	67	15	6534
2017	Bilingual	21	30	25	14	7	1	2	53	22	7712
2017	Unilingual English	22	31	22	14	8	1	2	55	23	14377
2017	Unilingual French	23	29	26	14	4	1	2	54	19	817
2017	Either English or French	27	30	21	12	6	1	2	60	19	6095

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	32	18	8	5	0	2	69	13	7807
2019	Unilingual English	37	32	17	9	5	0	1	70	13	14144
2019	Unilingual French	37	36	18	6	1	0	1	75	7	621
2019	Either English or French	43	29	15	7	4	0	1	73	12	6525
2017	Bilingual	30	32	21	10	5	1	2	63	15	7708
2017	Unilingual English	31	32	18	11	6	1	2	65	17	14380
2017	Unilingual French	28	34	24	8	3	1	2	64	11	815
2017	Either English or French	36	30	18	9	4	1	2	69	13	6092

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	27	14	7	5	0	1	73	13	7804
2019	Unilingual English	43	27	14	7	6	1	1	71	14	14144
2019	Unilingual French	38	28	17	9	5	0	2	68	14	624
2019	Either English or French	46	26	13	7	5	1	1	74	13	6517

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	30	21	11	6	0	1	61	18	7772
2019	Unilingual English	29	32	20	11	6	0	1	62	17	14107
2019	Unilingual French	32	31	21	9	4	1	2	64	14	622
2019	Either English or French	33	31	19	9	6	0	1	65	16	6503
2017	Bilingual	24	31	24	13	7	0	2	55	20	7696
2017	Unilingual English	25	31	22	12	7	1	2	57	20	14353
2017	Unilingual French	25	29	25	14	4	0	3	55	18	813
2017	Either English or French	25	32	21	12	7	1	2	58	19	6083

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	22	10	4	3	2	82	8	7797
2019	Unilingual English	55	24	11	4	3	2	81	8	14105
2019	Unilingual French	51	27	14	4	1	3	80	5	622
2019	Either English or French	59	23	9	4	3	2	84	7	6511
2017	Bilingual	53	23	12	5	4	3	78	9	7747
2017	Unilingual English	52	24	13	5	3	2	78	9	14432
2017	Unilingual French	45	27	16	7	3	3	74	10	824
2017	Either English or French	56	23	11	5	2	3	81	7	6121

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	4	2	2	1	7	92	3	7777
2019	Unilingual English	71	12	5	2	2	1	7	90	5	14121
2019	Unilingual French	66	20	6	1	0	1	6	92	2	622
2019	Either English or French	73	13	5	2	2	1	6	91	4	6519
2017	Bilingual	70	13	6	3	3	1	4	87	7	7749
2017	Unilingual English	69	13	6	4	3	1	3	86	7	14423
2017	Unilingual French	63	16	7	4	2	1	6	86	7	824
2017	Either English or French	72	13	5	3	2	1	4	89	6	6114

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	5	3	4	1	3	87	8	7814
2019	Unilingual English	71	12	6	3	4	1	3	86	7	14138
2019	Unilingual French	68	16	5	3	4	0	3	87	8	626
2019	Either English or French	74	11	5	3	3	1	2	88	6	6526
2017	Bilingual	56	25	9	3	2	0	3	85	6	7740
2017	Unilingual English	57	27	8	3	2	0	2	87	5	14417
2017	Unilingual French	52	25	11	5	2	0	5	81	7	823
2017	Either English or French	62	24	7	2	1	0	3	89	3	6111

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	24	9	3	2	0	2	85	5	7783
2019	Unilingual English	60	26	8	3	2	0	2	88	5	14094
2019	Unilingual French	58	23	9	4	3	0	2	84	7	626
2019	Either English or French	65	22	7	3	2	0	2	88	4	6499
2017	Bilingual	60	19	8	5	4	0	3	82	9	7745
2017	Unilingual English	58	21	9	5	4	1	2	81	10	14416
2017	Unilingual French	56	19	10	5	4	0	5	80	9	824
2017	Either English or French	62	19	8	4	3	1	3	84	8	6110

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	18	8	5	4	0	2	83	9	7770
2019	Unilingual English	61	20	9	5	4	0	1	82	9	14070
2019	Unilingual French	62	18	9	3	4	0	3	84	7	623
2019	Either English or French	67	17	7	4	3	1	1	85	7	6501
2017	Bilingual	52	12	5	2	1	1	27	88	4	7733
2017	Unilingual English	51	11	4	2	1	0	31	90	3	14411
2017	Unilingual French	54	9	4	1	0	1	31	93	2	821
2017	Either English or French	58	8	3	1	0	1	29	94	2	6112

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	12	5	2	1	0	22	89	4	7762
2019	Unilingual English	56	10	4	1	1	0	26	91	3	14025
2019	Unilingual French	63	10	3	1	1	0	21	94	2	620
2019	Either English or French	66	6	2	1	0	0	24	95	1	6476
2017	Bilingual	62	17	8	3	1	0	8	87	4	7700
2017	Unilingual English	57	22	9	3	2	1	7	85	5	14334
2017	Unilingual French	59	16	9	3	1	0	12	86	4	820
2017	Either English or French	60	19	8	3	2	1	7	86	5	6081

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	16	7	2	1	0	5	89	4	7768
2019	Unilingual English	60	21	9	3	2	1	5	86	5	14086
2019	Unilingual French	70	13	6	2	0	0	8	91	3	621
2019	Either English or French	65	18	8	3	2	0	5	87	5	6492
2017	Bilingual	58	15	9	6	7	0	5	77	14	7753
2017	Unilingual English	53	19	9	6	8	1	4	75	15	14438
2017	Unilingual French	46	16	11	10	10	0	7	67	21	823
2017	Either English or French	46	18	11	9	11	1	4	68	21	6118

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	65	12	8	5	7	0	3	80	12	7800
2019	Unilingual English	61	15	8	5	8	1	3	79	13	14132
2019	Unilingual French	53	16	10	7	11	0	4	72	18	625
2019	Either English or French	52	15	10	7	13	1	2	69	20	6534
2017	Bilingual	45	30	15	5	2	0	3	77	8	7743
2017	Unilingual English	45	32	13	5	2	0	3	79	8	14414
2017	Unilingual French	46	29	13	5	2	1	4	79	8	817
2017	Either English or French	45	31	13	5	2	0	3	79	8	6109

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	27	14	4	2	2	79	7	7790
2019	Unilingual English	49	30	12	4	3	2	80	7	14106
2019	Unilingual French	54	27	11	3	2	3	83	5	620
2019	Either English or French	49	29	13	4	3	2	80	8	6513

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	34	35	11	3	0	51	14	7848
2019	Unilingual English	18	35	32	11	4	0	53	15	14220
2019	Unilingual French	19	35	35	9	2	0	54	11	626
2019	Either English or French	20	36	30	10	3	0	57	13	6560
2017	Bilingual	11	30	40	13	5	0	41	19	7753
2017	Unilingual English	12	31	38	13	6	0	43	19	14451
2017	Unilingual French	12	27	44	12	4	1	39	16	824
2017	Either English or French	15	33	35	12	5	0	48	17	6132

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	18	39	24	11	0	0	35	26	7779
2019	Unilingual English	10	18	40	22	9	0	0	31	29	14081
2019	Unilingual French	4	13	37	28	18	0	1	46	17	623
2019	Either English or French	10	18	38	23	11	0	0	34	28	6494
2017	Bilingual	7	19	40	23	11	0	0	33	26	7720
2017	Unilingual English	10	19	42	21	8	0	0	29	29	14394
2017	Unilingual French	4	15	40	27	13	1	1	41	19	818
2017	Either English or French	8	18	40	22	10	0	1	32	27	6100

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	42	14	6	2	2	77	8	7808
2019	Unilingual English	35	40	13	6	3	2	77	10	14180
2019	Unilingual French	23	52	16	4	2	3	78	6	624
2019	Either English or French	37	38	13	6	3	2	77	9	6544
2017	Bilingual	27	46	15	6	3	3	75	10	7735
2017	Unilingual English	28	42	14	7	5	3	72	13	14414
2017	Unilingual French	18	48	21	5	2	6	70	7	817
2017	Either English or French	28	40	16	7	5	4	71	12	6117

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	39	17	10	5	1	67	15	7828
2019	Unilingual English	28	36	17	11	7	2	65	18	14195
2019	Unilingual French	21	45	20	9	4	1	67	13	624
2019	Either English or French	30	35	18	10	6	2	66	16	6545
2017	Bilingual	19	43	18	12	6	2	63	19	7738
2017	Unilingual English	19	38	17	14	9	2	59	23	14440
2017	Unilingual French	11	47	24	12	5	1	59	17	819
2017	Either English or French	21	39	17	12	7	3	62	20	6121

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	14	86	7841
2019	Unilingual English	17	83	14202
2019	Unilingual French	10	90	626
2019	Either English or French	18	82	6540
2017	Bilingual	14	86	7746
2017	Unilingual English	18	82	14430
2017	Unilingual French	10	90	820
2017	Either English or French	19	81	6123
2014	Bilingual	12	88	8160
2014	Unilingual English	17	83	16465
2014	Unilingual French	8	92	964
2014	Either English or French	17	83	6218

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	84	16	1119
2019	Unilingual English	82	18	2448
2019	Unilingual French	78	22	61
2019	Either English or French	83	17	1179
2017	Bilingual	80	20	1051
2017	Unilingual English	80	20	2614
2017	Unilingual French	73	27	84
2017	Either English or French	83	17	1133
2014	Bilingual	83	17	1014
2014	Unilingual English	80	20	2725
2014	Unilingual French	81	19	74
2014	Either English or French	83	17	1049

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	32	7	7	5	0	0	80	13	938
2019	Unilingual English	44	34	6	11	4	1	1	79	16	1977
2019	Unilingual French	35	46	15	2	0	2	0	83	2	48
2019	Either English or French	46	33	7	9	5	0	0	79	14	980
2017	Bilingual	48	36	5	6	4	1	0	84	10	835
2017	Unilingual English	43	36	5	9	5	1	0	81	14	2088
2017	Unilingual French	44	39	14	2	2	0	0	83	3	59
2017	Either English or French	43	39	6	8	4	1	1	82	11	936
2014	Bilingual	52	35	5	5	3	1	1	87	8	842
2014	Unilingual English	52	31	5	7	4	0	0	84	11	2183
2014	Unilingual French	37	50	5	7	0	2	0	88	7	60
2014	Either English or French	52	31	5	8	3	1	0	83	12	868

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	40	18	6	4	2	1	30	70	7833
2019	Unilingual English	33	40	15	4	3	4	1	35	65	14154
2019	Unilingual French	32	31	22	8	7	0	1	32	68	625
2019	Either English or French	34	36	15	5	4	4	1	36	64	6530
2017	Bilingual	34	29	19	8	6	3	1	35	65	7753
2017	Unilingual English	41	27	15	6	5	5	1	43	57	14452
2017	Unilingual French	30	25	19	12	11	2	1	30	70	824
2017	Either English or French	37	28	16	7	6	5	1	39	61	6131

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	5357
2019	Unilingual English	43	57	8764
2019	Unilingual French	49	51	419
2019	Either English or French	46	54	3979

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	60	40	5286
2019	Unilingual English	71	29	8630
2019	Unilingual French	64	36	413
2019	Either English or French	71	29	3932

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	27	19	16	12	2	11	46	32	5281
2019	Unilingual English	16	26	21	13	10	2	11	49	27	8659
2019	Unilingual French	6	27	23	16	12	2	14	39	33	416
2019	Either English or French	16	27	22	12	10	3	11	50	25	3932
2017	Bilingual	9	20	17	18	21	2	13	34	46	4811
2017	Unilingual English	11	22	18	15	20	3	10	39	40	7737
2017	Unilingual French	3	16	20	23	22	1	15	23	54	556
2017	Either English or French	13	25	18	16	17	2	10	43	37	3505

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	21	19	19	19	2	12	35	43	5287
2019	Unilingual English	11	24	20	16	15	2	11	41	36	8664
2019	Unilingual French	4	19	22	24	18	2	10	27	48	412
2019	Either English or French	12	23	21	15	15	3	11	41	35	3940
2017	Bilingual	4	14	14	20	35	2	11	21	63	4802
2017	Unilingual English	6	16	15	19	32	3	9	25	58	7733
2017	Unilingual French	1	12	18	25	34	1	10	15	65	556
2017	Either English or French	6	19	17	19	29	2	8	28	54	3507

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	19	12	6	6	1	8	74	13	7763
2019	Unilingual English	57	18	9	4	4	2	7	82	8	14078
2019	Unilingual French	47	16	11	8	5	0	12	72	15	618
2019	Either English or French	57	17	9	3	3	2	8	82	7	6500

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment