2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	40	3	6	2	88	8	7305
2019	3 to 10 years in current department or agency	37	46	5	9	3	83	12	8641
2019	11 to 20 years in current department or agency	35	47	5	10	3	82	13	6353
2019	More than 20 years in current department or agency	38	47	4	9	3	84	12	3813
2017	Less than 3 years in current department or agency	43	43	3	8	2	86	10	7632
2017	3 to 10 years in current department or agency	32	48	4	11	4	80	15	9601
2017	11 to 20 years in current department or agency	28	50	4	12	5	78	18	7079
2017	More than 20 years in current department or agency	31	50	5	10	5	81	14	4430
2014	Less than 3 years in current department or agency	44	45	3	7	2	89	8	6952
2014	3 to 10 years in current department or agency	37	47	4	9	3	84	12	11229
2014	11 to 20 years in current department or agency	32	49	4	10	4	82	14	7687
2014	More than 20 years in current department or agency	36	47	4	9	4	83	13	5811

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	14	4	2	2	2	92	4	7292
2019	3 to 10 years in current department or agency	72	17	4	3	2	2	91	5	8613
2019	11 to 20 years in current department or agency	68	18	4	4	3	2	88	7	6332
2019	More than 20 years in current department or agency	66	19	5	4	3	2	87	8	3797
2017	Less than 3 years in current department or agency	78	13	3	2	1	2	93	3	7625
2017	3 to 10 years in current department or agency	72	17	4	4	2	2	90	6	9597
2017	11 to 20 years in current department or agency	67	18	5	6	3	2	87	8	7070
2017	More than 20 years in current department or agency	64	20	6	6	3	2	85	9	4427
2014	Less than 3 years in current department or agency	78	13	3	2	1	2	93	4	6951
2014	3 to 10 years in current department or agency	73	16	4	4	3	1	90	6	11226
2014	11 to 20 years in current department or agency	68	18	5	5	3	2	87	8	7686
2014	More than 20 years in current department or agency	65	19	5	6	3	2	86	9	5810

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	34	6	6	2	86	9	7286
2019	3 to 10 years in current department or agency	43	37	7	9	4	80	13	8622
2019	11 to 20 years in current department or agency	40	38	7	10	5	78	15	6337
2019	More than 20 years in current department or agency	41	37	7	9	5	78	15	3802
2017	Less than 3 years in current department or agency	51	33	6	7	3	84	10	7626
2017	3 to 10 years in current department or agency	39	36	7	11	6	76	17	9586
2017	11 to 20 years in current department or agency	36	37	7	13	8	73	20	7065
2017	More than 20 years in current department or agency	37	37	7	11	8	74	19	4426
2014	Less than 3 years in current department or agency	52	33	5	7	3	85	10	6950
2014	3 to 10 years in current department or agency	44	35	7	9	5	79	14	11227
2014	11 to 20 years in current department or agency	40	36	7	10	7	76	17	7684
2014	More than 20 years in current department or agency	42	35	6	10	6	77	16	5809

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	42	10	12	4	0	74	16	7281
2019	3 to 10 years in current department or agency	25	43	12	15	5	0	68	20	8609
2019	11 to 20 years in current department or agency	25	44	12	14	5	0	69	19	6312
2019	More than 20 years in current department or agency	27	44	12	13	5	1	71	17	3782
2018	Less than 3 years in current department or agency	31	46	7	12	4	0	77	16	8402
2018	3 to 10 years in current department or agency	22	48	9	15	6	0	70	21	8713
2018	11 to 20 years in current department or agency	20	47	11	15	7	1	68	22	6353
2018	More than 20 years in current department or agency	20	48	11	13	6	1	69	19	3913
2017	Less than 3 years in current department or agency	30	42	10	13	5	0	72	18	7627
2017	3 to 10 years in current department or agency	23	43	11	15	7	0	67	23	9603
2017	11 to 20 years in current department or agency	21	44	12	16	7	0	65	24	7075
2017	More than 20 years in current department or agency	23	45	11	13	7	0	69	20	4420
2014	Less than 3 years in current department or agency	31	43	9	12	5	0	74	17	6946
2014	3 to 10 years in current department or agency	24	44	11	15	6	0	68	21	11226
2014	11 to 20 years in current department or agency	22	43	12	15	8	0	65	23	7684
2014	More than 20 years in current department or agency	26	43	11	13	7	0	70	19	5808

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	33	7	5	2	87	6	7258
2019	3 to 10 years in current department or agency	45	37	9	6	3	83	9	8581
2019	11 to 20 years in current department or agency	46	38	8	6	3	84	9	6310
2019	More than 20 years in current department or agency	47	38	7	5	2	85	8	3788
2017	Less than 3 years in current department or agency	55	34	6	4	1	89	5	7609
2017	3 to 10 years in current department or agency	45	39	7	7	2	84	9	9562
2017	11 to 20 years in current department or agency	43	39	8	7	3	83	10	7061
2017	More than 20 years in current department or agency	45	39	8	6	2	85	8	4415
2014	Less than 3 years in current department or agency	53	35	6	4	1	88	5	6946
2014	3 to 10 years in current department or agency	46	38	7	6	2	84	8	11215
2014	11 to 20 years in current department or agency	43	39	9	6	3	83	9	7685
2014	More than 20 years in current department or agency	46	39	7	5	2	85	7	5808

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	30	9	5	2	0	0	84	7	7273
2019	3 to 10 years in current department or agency	47	34	9	6	4	0	0	81	10	8621
2019	11 to 20 years in current department or agency	46	35	9	7	4	0	0	81	10	6326
2019	More than 20 years in current department or agency	45	35	9	7	4	0	0	81	11	3792
2018	Less than 3 years in current department or agency	53	31	9	4	2	0	0	84	6	8380
2018	3 to 10 years in current department or agency	45	35	10	7	4	0	0	80	10	8690
2018	11 to 20 years in current department or agency	43	36	9	7	4	0	0	79	12	6337
2018	More than 20 years in current department or agency	42	36	10	7	4	0	1	79	11	3900
2017	Less than 3 years in current department or agency	52	31	9	5	2	0	1	84	7	7615
2017	3 to 10 years in current department or agency	43	35	10	7	4	0	0	78	12	9579
2017	11 to 20 years in current department or agency	40	36	10	8	5	0	0	77	13	7072
2017	More than 20 years in current department or agency	40	38	10	7	5	0	1	78	12	4425
2014	Less than 3 years in current department or agency	49	32	10	5	2	1	1	83	7	6950
2014	3 to 10 years in current department or agency	42	35	11	7	4	0	0	78	12	11223
2014	11 to 20 years in current department or agency	38	37	11	9	5	0	0	75	14	7686
2014	More than 20 years in current department or agency	38	37	12	8	5	0	1	76	12	5811

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	38	12	6	3	79	9	7304
2019	3 to 10 years in current department or agency	35	40	13	7	4	75	12	8636
2019	11 to 20 years in current department or agency	36	42	12	6	4	78	10	6348
2019	More than 20 years in current department or agency	38	41	10	6	4	79	11	3801
2018	Less than 3 years in current department or agency	37	42	12	6	3	79	9	8354
2018	3 to 10 years in current department or agency	31	43	13	8	5	74	13	8660
2018	11 to 20 years in current department or agency	33	43	12	7	5	76	12	6321
2018	More than 20 years in current department or agency	36	42	10	7	5	78	12	3893
2017	Less than 3 years in current department or agency	34	44	12	7	3	77	10	7622
2017	3 to 10 years in current department or agency	29	46	12	8	4	75	12	9598
2017	11 to 20 years in current department or agency	29	46	12	7	5	75	12	7075
2017	More than 20 years in current department or agency	33	45	11	6	4	78	11	4421
2014	Less than 3 years in current department or agency	34	46	11	6	3	80	9	6951
2014	3 to 10 years in current department or agency	28	47	12	8	4	75	12	11230
2014	11 to 20 years in current department or agency	29	46	12	8	5	75	13	7689
2014	More than 20 years in current department or agency	33	45	11	7	4	78	11	5809

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	38	16	9	5	0	70	14	7288
2019	3 to 10 years in current department or agency	24	38	16	13	8	0	62	21	8638
2019	11 to 20 years in current department or agency	23	39	16	14	8	0	62	22	6346
2019	More than 20 years in current department or agency	23	39	17	12	8	0	62	21	3807
2018	Less than 3 years in current department or agency	31	36	18	9	5	0	68	14	8365
2018	3 to 10 years in current department or agency	22	35	18	13	11	0	58	24	8688
2018	11 to 20 years in current department or agency	21	37	18	14	10	0	58	24	6348
2018	More than 20 years in current department or agency	23	35	18	13	10	0	59	23	3900
2017	Less than 3 years in current department or agency	30	38	17	10	5	1	68	15	7619
2017	3 to 10 years in current department or agency	21	37	17	14	10	0	58	24	9591
2017	11 to 20 years in current department or agency	20	37	17	15	10	0	57	25	7071
2017	More than 20 years in current department or agency	22	37	18	14	9	0	59	22	4419
2014	Less than 3 years in current department or agency	27	39	17	11	5	1	66	16	6951
2014	3 to 10 years in current department or agency	20	36	18	16	11	0	55	27	11224
2014	11 to 20 years in current department or agency	18	36	17	16	11	0	55	28	7687
2014	More than 20 years in current department or agency	21	37	18	13	11	0	58	24	5808

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	40	10	5	2	83	7	7263
2019	3 to 10 years in current department or agency	35	44	11	8	3	78	11	8602
2019	11 to 20 years in current department or agency	31	46	11	9	3	77	12	6303
2019	More than 20 years in current department or agency	31	45	12	9	3	77	12	3786
2018	Less than 3 years in current department or agency	41	40	11	6	2	81	8	8387
2018	3 to 10 years in current department or agency	31	43	12	9	4	75	13	8695
2018	11 to 20 years in current department or agency	28	46	12	10	4	74	14	6353
2018	More than 20 years in current department or agency	29	44	14	9	4	73	13	3902
2017	Less than 3 years in current department or agency	41	41	9	6	2	82	9	7617
2017	3 to 10 years in current department or agency	31	45	11	9	4	77	12	9589
2017	11 to 20 years in current department or agency	27	46	12	11	4	74	15	7065
2017	More than 20 years in current department or agency	30	47	11	9	4	76	12	4418

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	34	8	3	1	0	87	4	7261
2019	3 to 10 years in current department or agency	45	38	9	5	2	0	84	7	8595
2019	11 to 20 years in current department or agency	44	40	9	5	2	0	85	6	6317
2019	More than 20 years in current department or agency	46	38	9	4	2	0	85	6	3788
2018	Less than 3 years in current department or agency	52	37	6	3	1	0	90	4	8396
2018	3 to 10 years in current department or agency	46	40	8	4	2	0	86	6	8704
2018	11 to 20 years in current department or agency	45	41	9	4	2	0	85	6	6346
2018	More than 20 years in current department or agency	46	39	9	4	2	0	86	6	3902
2017	Less than 3 years in current department or agency	50	36	8	4	2	1	87	5	7618
2017	3 to 10 years in current department or agency	42	41	9	5	3	0	83	8	9577
2017	11 to 20 years in current department or agency	39	42	10	5	3	1	82	8	7063
2017	More than 20 years in current department or agency	42	42	9	4	2	1	84	7	4419
2014	Less than 3 years in current department or agency	47	39	9	3	2	1	86	5	6948
2014	3 to 10 years in current department or agency	40	41	11	5	3	1	82	8	11224
2014	11 to 20 years in current department or agency	39	42	11	5	3	0	81	8	7686
2014	More than 20 years in current department or agency	42	40	10	4	2	1	83	6	5807

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	37	15	8	4	73	12	7284
2019	3 to 10 years in current department or agency	29	37	15	11	7	66	19	8616
2019	11 to 20 years in current department or agency	29	38	15	11	7	66	19	6335
2019	More than 20 years in current department or agency	29	37	15	11	8	66	19	3798
2018	Less than 3 years in current department or agency	35	39	15	8	4	74	12	8378
2018	3 to 10 years in current department or agency	26	38	16	13	8	64	21	8694
2018	11 to 20 years in current department or agency	24	39	15	13	9	63	21	6332
2018	More than 20 years in current department or agency	27	37	15	12	8	65	20	3885
2017	Less than 3 years in current department or agency	33	38	15	8	5	72	13	7614
2017	3 to 10 years in current department or agency	24	39	16	12	9	63	21	9588
2017	11 to 20 years in current department or agency	23	38	16	13	10	61	23	7064
2017	More than 20 years in current department or agency	25	37	16	12	9	62	21	4411

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	32	11	3	2	84	5	7236
2019	3 to 10 years in current department or agency	50	34	11	3	2	84	5	8567
2019	11 to 20 years in current department or agency	53	33	9	3	2	86	4	6317
2019	More than 20 years in current department or agency	56	33	7	2	2	89	4	3770
2018	Less than 3 years in current department or agency	50	34	11	3	1	85	4	8325
2018	3 to 10 years in current department or agency	48	35	11	3	2	84	5	8652
2018	11 to 20 years in current department or agency	50	36	9	3	2	87	4	6295
2018	More than 20 years in current department or agency	54	34	8	3	2	88	4	3871
2017	Less than 3 years in current department or agency	51	34	10	3	1	85	5	7612
2017	3 to 10 years in current department or agency	50	36	9	3	1	86	5	9575
2017	11 to 20 years in current department or agency	51	35	9	3	2	87	5	7057
2017	More than 20 years in current department or agency	55	34	7	3	1	89	4	4412
2014	Less than 3 years in current department or agency	63	26	7	2	1	90	3	6948
2014	3 to 10 years in current department or agency	59	29	8	2	1	89	3	11225
2014	11 to 20 years in current department or agency	60	29	7	2	1	89	4	7683
2014	More than 20 years in current department or agency	62	28	7	2	1	90	3	5804

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	36	15	10	5	0	0	69	16	7266
2019	3 to 10 years in current department or agency	27	37	15	13	7	0	0	65	20	8595
2019	11 to 20 years in current department or agency	28	38	14	12	7	0	0	67	19	6315
2019	More than 20 years in current department or agency	29	38	13	11	8	0	0	67	19	3784
2018	Less than 3 years in current department or agency	29	36	18	11	6	1	0	66	17	8362
2018	3 to 10 years in current department or agency	24	37	16	13	9	0	0	61	23	8676
2018	11 to 20 years in current department or agency	25	39	14	13	9	0	0	64	23	6318
2018	More than 20 years in current department or agency	27	38	14	12	9	0	0	65	21	3882
2017	Less than 3 years in current department or agency	29	38	16	10	6	1	1	68	16	7607
2017	3 to 10 years in current department or agency	24	39	14	13	9	0	0	64	23	9557
2017	11 to 20 years in current department or agency	25	40	13	14	9	0	0	65	22	7053
2017	More than 20 years in current department or agency	26	41	13	12	8	0	0	67	20	4414
2014	Less than 3 years in current department or agency	24	39	16	12	6	1	1	65	19	6950
2014	3 to 10 years in current department or agency	20	40	14	15	10	0	0	61	26	11231
2014	11 to 20 years in current department or agency	20	40	13	15	12	0	0	59	27	7690
2014	More than 20 years in current department or agency	22	41	13	13	10	0	0	64	24	5810

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	32	18	8	5	0	0	69	14	7285
2019	3 to 10 years in current department or agency	30	34	18	10	7	0	0	65	17	8633
2019	11 to 20 years in current department or agency	31	35	17	10	7	0	0	66	17	6330
2019	More than 20 years in current department or agency	31	35	16	10	8	0	0	66	18	3801
2018	Less than 3 years in current department or agency	33	33	18	9	5	0	0	67	14	8335
2018	3 to 10 years in current department or agency	27	35	18	12	8	0	0	62	21	8664
2018	11 to 20 years in current department or agency	28	35	17	11	8	0	0	63	19	6298
2018	More than 20 years in current department or agency	29	35	17	11	9	0	0	64	19	3870
2017	Less than 3 years in current department or agency	33	33	17	9	5	1	1	68	15	7602
2017	3 to 10 years in current department or agency	27	35	17	12	8	0	0	63	20	9565
2017	11 to 20 years in current department or agency	27	35	16	12	8	0	0	63	20	7052
2017	More than 20 years in current department or agency	28	36	16	12	7	0	0	64	19	4412
2014	Less than 3 years in current department or agency	30	36	17	11	6	0	1	66	17	6947
2014	3 to 10 years in current department or agency	25	36	16	13	9	0	0	61	22	11231
2014	11 to 20 years in current department or agency	24	35	16	13	10	0	0	60	24	7690
2014	More than 20 years in current department or agency	26	37	16	12	9	0	0	63	21	5807

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	40	11	6	2	81	8	7180
2019	3 to 10 years in current department or agency	32	43	13	9	4	74	13	8519
2019	11 to 20 years in current department or agency	31	42	14	10	4	73	13	6239
2019	More than 20 years in current department or agency	31	42	14	9	4	73	13	3743
2018	Less than 3 years in current department or agency	39	38	13	7	3	77	9	8354
2018	3 to 10 years in current department or agency	28	39	16	10	6	68	16	8667
2018	11 to 20 years in current department or agency	28	38	16	11	6	66	18	6321
2018	More than 20 years in current department or agency	29	38	15	10	6	68	17	3881
2017	Less than 3 years in current department or agency	40	39	12	7	3	79	10	7605
2017	3 to 10 years in current department or agency	30	41	14	10	5	71	15	9567
2017	11 to 20 years in current department or agency	27	40	14	12	6	68	18	7050
2017	More than 20 years in current department or agency	28	41	15	11	5	69	16	4408
2014	Less than 3 years in current department or agency	38	41	12	6	3	79	9	6949
2014	3 to 10 years in current department or agency	29	41	15	9	5	70	15	11228
2014	11 to 20 years in current department or agency	26	40	15	12	7	66	18	7688
2014	More than 20 years in current department or agency	29	40	14	10	7	69	17	5810

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	10	4	2	84	6	7290
2019	3 to 10 years in current department or agency	40	40	12	6	3	80	8	8629
2019	11 to 20 years in current department or agency	40	41	11	5	3	81	8	6335
2019	More than 20 years in current department or agency	42	40	10	4	3	83	7	3800
2018	Less than 3 years in current department or agency	46	37	10	5	2	83	7	8383
2018	3 to 10 years in current department or agency	36	42	12	6	3	79	9	8707
2018	11 to 20 years in current department or agency	37	42	12	6	3	80	9	6337
2018	More than 20 years in current department or agency	40	40	10	5	3	81	9	3898
2017	Less than 3 years in current department or agency	44	37	10	5	3	82	8	7599
2017	3 to 10 years in current department or agency	37	42	12	6	3	79	9	9547
2017	11 to 20 years in current department or agency	35	43	12	6	3	78	9	7045
2017	More than 20 years in current department or agency	39	41	11	5	3	80	9	4404
2014	Less than 3 years in current department or agency	47	37	9	4	2	84	7	6945
2014	3 to 10 years in current department or agency	39	41	12	5	3	80	8	11227
2014	11 to 20 years in current department or agency	38	41	11	6	3	79	9	7684
2014	More than 20 years in current department or agency	41	41	10	4	3	83	7	5805

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	31	13	3	1	0	1	83	5	7252
2019	3 to 10 years in current department or agency	43	34	15	5	2	0	1	78	7	8597
2019	11 to 20 years in current department or agency	39	34	18	6	3	0	1	73	9	6294
2019	More than 20 years in current department or agency	36	33	18	8	4	0	1	70	12	3753
2018	Less than 3 years in current department or agency	52	30	11	4	1	1	1	84	5	8393
2018	3 to 10 years in current department or agency	44	33	14	5	2	0	1	78	8	8730
2018	11 to 20 years in current department or agency	37	33	19	7	4	0	1	71	10	6369
2018	More than 20 years in current department or agency	35	33	18	9	4	0	1	69	13	3913
2017	Less than 3 years in current department or agency	52	31	10	3	1	1	2	85	4	7628
2017	3 to 10 years in current department or agency	46	34	12	4	2	0	2	82	5	9594
2017	11 to 20 years in current department or agency	39	36	15	6	3	0	2	76	8	7079
2017	More than 20 years in current department or agency	36	37	15	7	3	0	2	74	10	4427
2014	Less than 3 years in current department or agency	49	31	13	3	1	1	1	82	5	6952
2014	3 to 10 years in current department or agency	45	33	13	4	2	0	1	80	7	11231
2014	11 to 20 years in current department or agency	38	34	18	6	3	0	1	73	9	7688
2014	More than 20 years in current department or agency	35	34	18	7	4	0	1	70	11	5812

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	19	34	24	14	1	1	39	26	7280
2019	3 to 10 years in current department or agency	10	24	36	20	8	1	1	28	35	8630
2019	11 to 20 years in current department or agency	11	26	40	16	6	0	1	22	38	6347
2019	More than 20 years in current department or agency	12	30	39	15	4	0	1	19	42	3804
2018	Less than 3 years in current department or agency	7	17	33	25	14	2	2	40	25	8363
2018	3 to 10 years in current department or agency	10	25	37	19	7	0	1	26	36	8680
2018	11 to 20 years in current department or agency	12	28	38	16	5	0	1	21	40	6339
2018	More than 20 years in current department or agency	12	31	39	13	4	0	1	17	43	3897
2017	Less than 3 years in current department or agency	6	15	33	22	16	2	6	42	23	7582
2017	3 to 10 years in current department or agency	11	23	36	18	8	1	4	27	35	9558
2017	11 to 20 years in current department or agency	13	28	37	14	6	1	2	20	42	7049
2017	More than 20 years in current department or agency	12	30	38	12	5	1	2	17	44	4406
2014	Less than 3 years in current department or agency	6	18	34	22	13	2	5	37	26	6934
2014	3 to 10 years in current department or agency	10	25	37	18	7	1	2	26	36	11212
2014	11 to 20 years in current department or agency	13	30	36	13	5	0	2	18	45	7673
2014	More than 20 years in current department or agency	12	32	38	12	4	0	1	17	45	5801

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	14	25	28	23	2	2	53	22	7257
2019	3 to 10 years in current department or agency	10	17	29	27	15	2	2	43	28	8601
2019	11 to 20 years in current department or agency	9	19	31	25	13	1	2	39	29	6333
2019	More than 20 years in current department or agency	10	20	32	25	10	1	1	36	30	3795
2018	Less than 3 years in current department or agency	7	13	24	27	23	3	2	53	22	8325
2018	3 to 10 years in current department or agency	11	19	30	25	12	1	2	38	31	8655
2018	11 to 20 years in current department or agency	11	20	32	24	11	1	1	35	32	6321
2018	More than 20 years in current department or agency	11	21	34	22	9	1	1	32	33	3887
2017	Less than 3 years in current department or agency	7	12	24	22	24	4	6	51	22	7568
2017	3 to 10 years in current department or agency	12	18	29	21	14	2	4	37	32	9523
2017	11 to 20 years in current department or agency	12	20	32	20	11	2	3	33	34	7027
2017	More than 20 years in current department or agency	11	21	34	20	10	2	3	31	34	4390
2014	Less than 3 years in current department or agency	8	14	25	23	21	4	5	48	24	6923
2014	3 to 10 years in current department or agency	10	19	30	22	13	2	3	37	31	11199
2014	11 to 20 years in current department or agency	13	22	31	20	9	2	3	31	36	7665
2014	More than 20 years in current department or agency	11	22	34	20	9	2	2	30	35	5797

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	14	30	26	17	2	3	46	23	7260
2019	3 to 10 years in current department or agency	12	21	32	21	11	1	2	34	33	8615
2019	11 to 20 years in current department or agency	14	25	34	17	8	1	2	26	40	6335
2019	More than 20 years in current department or agency	15	26	34	17	6	1	2	23	42	3790
2018	Less than 3 years in current department or agency	7	15	28	27	18	3	4	47	23	8314
2018	3 to 10 years in current department or agency	13	21	31	21	10	1	3	32	36	8645
2018	11 to 20 years in current department or agency	16	25	32	17	7	1	2	25	41	6327
2018	More than 20 years in current department or agency	16	27	33	16	5	1	2	22	44	3882
2017	Less than 3 years in current department or agency	7	13	27	23	19	4	7	47	23	7581
2017	3 to 10 years in current department or agency	12	20	31	19	11	2	5	32	35	9524
2017	11 to 20 years in current department or agency	16	23	32	17	8	1	3	26	41	7042
2017	More than 20 years in current department or agency	15	25	33	16	7	2	3	24	41	4400
2014	Less than 3 years in current department or agency	8	16	28	22	17	4	6	43	27	6918
2014	3 to 10 years in current department or agency	13	20	30	21	11	2	4	33	35	11202
2014	11 to 20 years in current department or agency	16	23	32	18	7	1	3	26	41	7670
2014	More than 20 years in current department or agency	15	24	33	16	7	1	3	25	41	5800

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	7	23	34	27	1	3	64	11	7241
2019	3 to 10 years in current department or agency	6	12	30	32	17	1	3	50	19	8604
2019	11 to 20 years in current department or agency	7	15	35	29	11	0	2	41	23	6298
2019	More than 20 years in current department or agency	8	18	39	24	7	1	1	32	27	3775
2018	Less than 3 years in current department or agency	4	8	22	33	28	2	4	65	12	8316
2018	3 to 10 years in current department or agency	8	13	31	30	14	1	3	47	22	8647
2018	11 to 20 years in current department or agency	8	17	36	26	10	0	2	37	26	6305
2018	More than 20 years in current department or agency	10	21	38	22	7	1	1	30	31	3880
2017	Less than 3 years in current department or agency	4	7	20	29	29	3	8	64	13	7538
2017	3 to 10 years in current department or agency	7	12	29	28	16	1	6	47	21	9487
2017	11 to 20 years in current department or agency	9	16	36	26	10	1	3	37	26	7016
2017	More than 20 years in current department or agency	10	20	37	23	8	1	2	31	30	4387
2014	Less than 3 years in current department or agency	4	8	24	29	25	3	7	60	14	6898
2014	3 to 10 years in current department or agency	6	12	30	29	16	1	4	48	19	11186
2014	11 to 20 years in current department or agency	10	16	36	26	9	1	3	36	27	7653
2014	More than 20 years in current department or agency	10	20	39	21	7	1	2	29	31	5785

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	11	24	30	26	2	3	58	16	7260
2019	3 to 10 years in current department or agency	10	18	29	25	15	1	2	41	29	8611
2019	11 to 20 years in current department or agency	13	22	33	20	9	1	2	30	36	6338
2019	More than 20 years in current department or agency	15	23	34	18	8	0	2	26	39	3803
2018	Less than 3 years in current department or agency	5	12	24	28	24	3	4	56	18	8335
2018	3 to 10 years in current department or agency	13	21	30	22	11	1	2	34	35	8668
2018	11 to 20 years in current department or agency	16	25	32	18	7	1	2	26	42	6325
2018	More than 20 years in current department or agency	17	27	32	15	6	0	2	22	46	3892
2017	Less than 3 years in current department or agency	5	11	21	24	26	3	8	58	18	7570
2017	3 to 10 years in current department or agency	12	19	29	21	13	1	5	37	32	9528
2017	11 to 20 years in current department or agency	17	23	31	16	8	1	3	26	42	7036
2017	More than 20 years in current department or agency	17	25	32	16	7	1	2	23	44	4396
2014	Less than 3 years in current department or agency	7	12	25	23	23	3	7	52	21	6920
2014	3 to 10 years in current department or agency	12	20	30	21	13	1	4	35	33	11201
2014	11 to 20 years in current department or agency	17	25	31	16	8	1	2	24	44	7663
2014	More than 20 years in current department or agency	18	26	30	15	7	1	3	23	46	5795

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	13	24	26	24	4	3	53	22	7249
2019	3 to 10 years in current department or agency	11	17	27	24	17	2	2	43	29	8586
2019	11 to 20 years in current department or agency	11	18	30	24	12	2	3	38	31	6325
2019	More than 20 years in current department or agency	12	21	31	23	10	1	2	34	34	3790
2018	Less than 3 years in current department or agency	7	13	22	24	24	6	3	53	22	8313
2018	3 to 10 years in current department or agency	11	17	27	26	14	2	3	42	30	8640
2018	11 to 20 years in current department or agency	12	20	29	24	11	2	2	37	33	6314
2018	More than 20 years in current department or agency	12	22	30	23	9	1	3	33	36	3884
2017	Less than 3 years in current department or agency	6	11	20	22	24	9	8	55	20	7579
2017	3 to 10 years in current department or agency	10	15	26	23	16	3	6	43	28	9536
2017	11 to 20 years in current department or agency	11	18	29	24	12	2	5	38	31	7035
2017	More than 20 years in current department or agency	11	22	30	22	10	2	4	34	35	4395
2014	Less than 3 years in current department or agency	5	11	22	23	22	7	8	54	20	6914
2014	3 to 10 years in current department or agency	9	16	26	25	17	3	5	45	27	11196
2014	11 to 20 years in current department or agency	10	17	29	26	12	2	4	40	30	7667
2014	More than 20 years in current department or agency	10	20	30	24	10	1	5	37	32	5791

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	15	31	24	17	2	2	43	24	7264
2019	3 to 10 years in current department or agency	12	22	33	20	10	1	2	31	35	8613
2019	11 to 20 years in current department or agency	13	24	36	17	7	1	2	24	39	6323
2019	More than 20 years in current department or agency	14	25	38	15	6	1	2	21	40	3795
2018	Less than 3 years in current department or agency	8	16	30	23	17	4	3	43	25	8355
2018	3 to 10 years in current department or agency	14	23	34	17	8	1	2	26	39	8674
2018	11 to 20 years in current department or agency	15	24	36	15	6	2	2	22	41	6341
2018	More than 20 years in current department or agency	15	27	35	14	5	2	2	20	44	3896
2017	Less than 3 years in current department or agency	7	15	30	20	18	5	6	42	25	7593
2017	3 to 10 years in current department or agency	13	21	34	16	9	2	4	27	37	9522
2017	11 to 20 years in current department or agency	15	24	35	14	7	2	3	22	41	7043
2017	More than 20 years in current department or agency	15	25	35	14	6	2	3	21	42	4393
2014	Less than 3 years in current department or agency	9	16	30	20	16	4	5	39	28	6925
2014	3 to 10 years in current department or agency	13	21	32	18	10	2	4	29	36	11207
2014	11 to 20 years in current department or agency	15	24	34	15	7	2	3	23	41	7671
2014	More than 20 years in current department or agency	15	25	36	14	6	2	3	21	42	5791

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	16	33	25	18	1	1	43	23	7281
2019	3 to 10 years in current department or agency	10	18	34	24	12	1	1	36	29	8624
2019	11 to 20 years in current department or agency	10	20	35	23	11	1	1	35	30	6336
2019	More than 20 years in current department or agency	9	19	36	25	10	1	1	36	28	3802

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	10	5	2	2	0	3	91	4	7288
2019	3 to 10 years in current department or agency	74	12	6	3	2	0	4	89	5	8630
2019	11 to 20 years in current department or agency	71	13	6	4	2	0	3	88	6	6341
2019	More than 20 years in current department or agency	70	14	6	3	3	0	4	88	6	3797
2017	Less than 3 years in current department or agency	76	10	5	2	2	1	5	91	4	7627
2017	3 to 10 years in current department or agency	73	13	5	3	2	0	4	90	5	9597
2017	11 to 20 years in current department or agency	70	13	6	4	3	0	4	87	7	7075
2017	More than 20 years in current department or agency	69	15	6	4	2	0	5	87	6	4421
2014	Less than 3 years in current department or agency	79	10	3	2	2	0	4	93	4	6952
2014	3 to 10 years in current department or agency	75	12	4	3	3	0	3	90	6	11226
2014	11 to 20 years in current department or agency	72	12	5	3	3	0	4	88	7	7692
2014	More than 20 years in current department or agency	72	14	5	3	3	0	4	89	6	5811

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	30	15	6	3	5	3	74	10	7277
2019	3 to 10 years in current department or agency	29	31	18	9	6	5	3	65	16	8616
2019	11 to 20 years in current department or agency	28	33	17	9	6	4	2	65	17	6333
2019	More than 20 years in current department or agency	29	33	18	8	5	5	2	67	14	3797
2018	Less than 3 years in current department or agency	30	32	18	6	3	7	4	69	11	8375
2018	3 to 10 years in current department or agency	21	35	21	10	7	5	2	60	17	8680
2018	11 to 20 years in current department or agency	19	36	20	11	7	5	2	60	19	6337
2018	More than 20 years in current department or agency	23	39	19	8	6	3	2	65	15	3895
2017	Less than 3 years in current department or agency	36	28	14	5	3	8	6	75	10	7622
2017	3 to 10 years in current department or agency	27	33	16	9	7	4	3	65	17	9597
2017	11 to 20 years in current department or agency	26	35	16	9	7	4	2	65	18	7070
2017	More than 20 years in current department or agency	27	37	16	8	6	4	2	68	15	4420
2014	Less than 3 years in current department or agency	41	29	12	5	3	6	4	78	9	6952
2014	3 to 10 years in current department or agency	33	33	15	8	5	3	3	70	14	11226
2014	11 to 20 years in current department or agency	30	35	15	10	6	3	2	68	17	7688
2014	More than 20 years in current department or agency	33	36	14	7	5	3	2	73	12	5812

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	26	7	6	3	1	84	9	7271
2019	3 to 10 years in current department or agency	46	29	10	8	5	1	76	14	8593
2019	11 to 20 years in current department or agency	45	31	9	8	5	1	77	14	6336
2019	More than 20 years in current department or agency	47	30	9	8	4	1	78	12	3789
2018	Less than 3 years in current department or agency	54	28	8	6	3	1	83	9	8373
2018	3 to 10 years in current department or agency	40	32	10	10	7	1	73	17	8665
2018	11 to 20 years in current department or agency	39	34	10	9	7	1	74	16	6323
2018	More than 20 years in current department or agency	43	34	8	8	5	1	78	14	3883
2017	Less than 3 years in current department or agency	56	26	8	5	3	2	84	9	7625
2017	3 to 10 years in current department or agency	44	31	9	8	6	1	76	15	9596
2017	11 to 20 years in current department or agency	41	33	9	9	6	1	76	15	7074
2017	More than 20 years in current department or agency	44	35	9	7	5	1	80	12	4422
2014	Less than 3 years in current department or agency	58	25	7	6	3	1	84	9	6949
2014	3 to 10 years in current department or agency	48	29	8	9	5	1	78	14	11228
2014	11 to 20 years in current department or agency	45	30	9	9	6	1	76	15	7687
2014	More than 20 years in current department or agency	49	31	8	7	4	1	81	11	5806

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	30	6	5	2	88	6	7278
2019	3 to 10 years in current department or agency	48	34	8	6	3	83	9	8614
2019	11 to 20 years in current department or agency	47	35	8	7	3	83	10	6324
2019	More than 20 years in current department or agency	49	36	6	6	2	86	8	3797
2018	Less than 3 years in current department or agency	57	31	5	4	2	89	6	8365
2018	3 to 10 years in current department or agency	44	38	8	7	3	82	10	8674
2018	11 to 20 years in current department or agency	42	40	8	6	3	82	9	6324
2018	More than 20 years in current department or agency	45	38	7	6	3	84	8	3885
2017	Less than 3 years in current department or agency	56	32	5	4	2	89	6	7612
2017	3 to 10 years in current department or agency	41	40	8	7	3	82	10	9589
2017	11 to 20 years in current department or agency	38	43	8	7	4	81	11	7059
2017	More than 20 years in current department or agency	40	43	8	6	2	84	8	4405
2014	Less than 3 years in current department or agency	55	34	5	4	2	89	6	6946
2014	3 to 10 years in current department or agency	43	41	8	6	2	84	8	11222
2014	11 to 20 years in current department or agency	40	43	8	7	3	83	9	7688
2014	More than 20 years in current department or agency	43	43	7	5	2	86	7	5805

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	34	13	3	2	2	1	81	5	7288
2019	3 to 10 years in current department or agency	39	38	14	5	3	2	0	78	7	8633
2019	11 to 20 years in current department or agency	38	39	13	5	3	2	0	79	8	6339
2019	More than 20 years in current department or agency	39	39	12	5	3	1	0	79	8	3798
2018	Less than 3 years in current department or agency	42	35	14	3	2	3	1	80	5	8381
2018	3 to 10 years in current department or agency	33	42	15	5	3	2	0	76	8	8687
2018	11 to 20 years in current department or agency	32	43	14	5	3	2	0	77	8	6337
2018	More than 20 years in current department or agency	37	40	14	5	3	1	0	78	8	3889

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	24	19	5	3	2	7	71	9	7293
2019	3 to 10 years in current department or agency	42	26	18	4	3	1	5	73	8	8628
2019	11 to 20 years in current department or agency	45	28	15	5	3	1	3	76	8	6340
2019	More than 20 years in current department or agency	46	27	15	5	3	1	3	77	8	3801

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	30	11	5	3	0	1	80	9	7287
2019	3 to 10 years in current department or agency	44	33	12	7	4	0	0	78	11	8637
2019	11 to 20 years in current department or agency	42	33	12	7	4	1	0	76	12	6342
2019	More than 20 years in current department or agency	38	34	14	7	5	1	0	73	12	3797
2018	Less than 3 years in current department or agency	48	32	10	6	3	1	1	81	8	8344
2018	3 to 10 years in current department or agency	40	36	12	7	5	0	0	77	11	8687
2018	11 to 20 years in current department or agency	37	38	12	8	5	1	0	75	13	6316
2018	More than 20 years in current department or agency	36	37	14	8	5	0	0	73	13	3874
2017	Less than 3 years in current department or agency	47	32	9	7	3	1	1	81	10	7629
2017	3 to 10 years in current department or agency	41	36	11	8	4	0	0	77	12	9595
2017	11 to 20 years in current department or agency	36	39	12	8	4	1	0	76	12	7079
2017	More than 20 years in current department or agency	35	39	13	8	4	1	0	74	12	4428
2014	Less than 3 years in current department or agency	47	33	9	6	3	1	1	82	9	6953
2014	3 to 10 years in current department or agency	40	37	10	8	4	1	0	77	12	11229
2014	11 to 20 years in current department or agency	36	38	11	9	5	0	0	75	14	7688
2014	More than 20 years in current department or agency	36	39	12	7	5	1	0	75	13	5812

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	25	8	3	2	2	1	86	6	7282
2019	3 to 10 years in current department or agency	52	27	11	4	3	1	1	81	8	8619
2019	11 to 20 years in current department or agency	49	29	11	5	3	2	1	80	9	6339
2019	More than 20 years in current department or agency	46	30	13	5	4	2	0	78	9	3793
2018	Less than 3 years in current department or agency	58	25	8	3	2	2	1	86	6	8330
2018	3 to 10 years in current department or agency	48	31	10	5	4	1	0	80	10	8673
2018	11 to 20 years in current department or agency	44	32	11	6	4	1	0	78	10	6304
2018	More than 20 years in current department or agency	44	31	12	6	4	2	0	78	10	3872
2017	Less than 3 years in current department or agency	57	26	8	3	2	3	1	86	6	7630
2017	3 to 10 years in current department or agency	48	30	11	6	3	2	1	79	9	9595
2017	11 to 20 years in current department or agency	43	34	11	6	4	2	0	78	10	7072
2017	More than 20 years in current department or agency	40	36	12	5	4	2	1	79	9	4427
2014	Less than 3 years in current department or agency	56	27	8	4	2	3	1	85	6	6948
2014	3 to 10 years in current department or agency	47	31	11	5	3	2	1	80	9	11229
2014	11 to 20 years in current department or agency	43	32	12	6	4	2	1	77	11	7690
2014	More than 20 years in current department or agency	43	34	12	5	4	2	0	79	9	5812

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	28	8	4	2	1	0	85	6	7255
2019	3 to 10 years in current department or agency	50	31	9	6	3	0	0	82	9	8600
2019	11 to 20 years in current department or agency	47	33	9	6	3	1	0	81	10	6309
2019	More than 20 years in current department or agency	44	33	11	7	4	1	0	78	10	3787
2018	Less than 3 years in current department or agency	56	28	8	4	2	1	0	85	7	8312
2018	3 to 10 years in current department or agency	46	33	10	6	4	1	0	80	10	8649
2018	11 to 20 years in current department or agency	42	36	9	8	4	1	0	79	12	6295
2018	More than 20 years in current department or agency	42	34	10	8	4	1	0	77	12	3862
2017	Less than 3 years in current department or agency	56	28	7	5	2	1	1	85	7	7622
2017	3 to 10 years in current department or agency	46	34	9	6	4	1	0	80	10	9589
2017	11 to 20 years in current department or agency	42	37	9	7	4	1	0	79	11	7072
2017	More than 20 years in current department or agency	39	39	10	7	4	1	0	79	11	4425
2014	Less than 3 years in current department or agency	55	30	7	5	2	1	0	86	7	6950
2014	3 to 10 years in current department or agency	46	34	9	6	4	0	0	81	10	11224
2014	11 to 20 years in current department or agency	41	36	9	8	4	1	0	78	12	7686
2014	More than 20 years in current department or agency	42	37	9	7	4	1	0	80	11	5811

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	9	4	1	1	4	94	3	7257
2019	3 to 10 years in current department or agency	79	9	4	1	2	5	93	3	8598
2019	11 to 20 years in current department or agency	78	11	4	1	2	4	93	3	6323
2019	More than 20 years in current department or agency	78	10	4	1	2	4	92	3	3788
2017	Less than 3 years in current department or agency	82	9	3	1	1	4	95	2	7616
2017	3 to 10 years in current department or agency	77	12	3	1	2	4	93	3	9588
2017	11 to 20 years in current department or agency	77	12	4	2	2	4	92	4	7060
2017	More than 20 years in current department or agency	75	13	4	2	2	4	92	4	4420
2014	Less than 3 years in current department or agency	81	9	3	1	2	4	94	3	6950
2014	3 to 10 years in current department or agency	79	11	3	1	2	4	94	3	11222
2014	11 to 20 years in current department or agency	77	11	4	2	2	4	92	4	7689
2014	More than 20 years in current department or agency	77	13	3	1	2	4	94	3	5808

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	15	5	2	2	1	3	90	5	7276
2019	3 to 10 years in current department or agency	68	19	5	3	2	1	2	89	5	8635
2019	11 to 20 years in current department or agency	67	21	4	3	3	1	1	90	6	6338
2019	More than 20 years in current department or agency	67	22	4	3	3	1	1	90	6	3797
2017	Less than 3 years in current department or agency	66	17	5	3	2	3	5	90	5	7601
2017	3 to 10 years in current department or agency	63	22	5	3	3	1	3	89	7	9591
2017	11 to 20 years in current department or agency	64	23	4	3	3	1	2	89	6	7065
2017	More than 20 years in current department or agency	61	25	4	3	3	1	2	89	7	4419
2014	Less than 3 years in current department or agency	67	18	4	2	2	2	4	92	5	6953
2014	3 to 10 years in current department or agency	64	21	5	3	3	1	3	89	6	11226
2014	11 to 20 years in current department or agency	63	23	5	3	3	1	1	88	7	7688
2014	More than 20 years in current department or agency	61	25	4	3	3	1	3	90	6	5810

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	21	8	2	2	2	87	5	7304
2019	3 to 10 years in current department or agency	61	22	10	3	3	1	84	6	8651
2019	11 to 20 years in current department or agency	59	24	9	3	3	1	84	7	6351
2019	More than 20 years in current department or agency	55	26	10	3	4	1	82	7	3802
2018	Less than 3 years in current department or agency	61	23	8	3	3	2	86	6	8321
2018	3 to 10 years in current department or agency	54	27	10	4	4	1	81	8	8660
2018	11 to 20 years in current department or agency	51	29	10	4	5	1	80	9	6297
2018	More than 20 years in current department or agency	50	28	11	5	4	1	79	9	3866
2017	Less than 3 years in current department or agency	63	22	9	3	2	2	86	5	7616
2017	3 to 10 years in current department or agency	55	25	11	4	4	1	81	8	9590
2017	11 to 20 years in current department or agency	53	27	10	4	4	2	81	8	7072
2017	More than 20 years in current department or agency	51	28	11	4	4	2	80	8	4423

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	25	7	4	2	87	6	7299
2019	3 to 10 years in current department or agency	55	28	9	5	3	84	8	8638
2019	11 to 20 years in current department or agency	53	29	9	6	3	82	9	6358
2019	More than 20 years in current department or agency	50	31	9	5	4	82	9	3802
2018	Less than 3 years in current department or agency	59	25	9	4	3	84	7	8344
2018	3 to 10 years in current department or agency	49	30	10	6	5	79	10	8687
2018	11 to 20 years in current department or agency	46	32	11	6	5	78	11	6305
2018	More than 20 years in current department or agency	47	29	12	7	5	77	12	3871
2017	Less than 3 years in current department or agency	62	23	7	4	2	86	7	7605
2017	3 to 10 years in current department or agency	54	26	9	6	4	81	10	9587
2017	11 to 20 years in current department or agency	51	29	10	5	5	80	10	7064
2017	More than 20 years in current department or agency	50	30	11	5	5	80	10	4415
2014	Less than 3 years in current department or agency	61	27	6	4	2	88	6	6950
2014	3 to 10 years in current department or agency	54	29	8	5	4	83	9	11223
2014	11 to 20 years in current department or agency	50	30	9	6	4	81	10	7684
2014	More than 20 years in current department or agency	51	30	9	5	4	82	10	5809

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	46	11	8	4	1	2	77	12	383
2019	3 to 10 years in current department or agency	22	45	13	13	4	2	2	69	17	983
2019	11 to 20 years in current department or agency	21	48	12	13	4	1	1	70	17	1463
2019	More than 20 years in current department or agency	22	48	13	12	4	1	1	71	17	1268

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	29	12	4	2	7	81	6	7299
2019	3 to 10 years in current department or agency	33	32	16	7	6	6	70	14	8642
2019	11 to 20 years in current department or agency	27	34	17	10	6	5	65	17	6350
2019	More than 20 years in current department or agency	26	35	18	9	7	6	65	17	3801
2018	Less than 3 years in current department or agency	45	28	12	4	2	9	80	6	8376
2018	3 to 10 years in current department or agency	29	33	17	8	7	5	66	16	8720
2018	11 to 20 years in current department or agency	25	33	17	11	8	6	62	20	6349
2018	More than 20 years in current department or agency	23	33	20	10	8	6	60	19	3905
2017	Less than 3 years in current department or agency	44	27	11	4	3	11	80	7	7621
2017	3 to 10 years in current department or agency	29	33	16	8	7	7	67	16	9598
2017	11 to 20 years in current department or agency	24	33	17	11	9	6	61	21	7076
2017	More than 20 years in current department or agency	22	36	18	10	9	6	62	20	4432
2014	Less than 3 years in current department or agency	43	29	11	4	3	10	80	7	6952
2014	3 to 10 years in current department or agency	30	33	15	8	5	8	69	15	11218
2014	11 to 20 years in current department or agency	25	33	17	10	7	7	62	19	7685
2014	More than 20 years in current department or agency	25	35	17	9	7	7	64	18	5810

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	30	14	6	3	3	76	10	7282
2019	3 to 10 years in current department or agency	29	33	18	10	8	2	64	18	8611
2019	11 to 20 years in current department or agency	23	35	19	13	8	2	59	21	6330
2019	More than 20 years in current department or agency	22	35	19	13	9	2	58	22	3797
2018	Less than 3 years in current department or agency	42	30	14	6	3	4	76	9	8348
2018	3 to 10 years in current department or agency	25	33	18	13	9	2	59	22	8700
2018	11 to 20 years in current department or agency	21	34	19	15	10	2	55	25	6328
2018	More than 20 years in current department or agency	20	35	20	13	11	2	56	24	3888
2017	Less than 3 years in current department or agency	41	29	14	6	4	6	74	11	7627
2017	3 to 10 years in current department or agency	25	33	18	13	9	2	59	22	9593
2017	11 to 20 years in current department or agency	20	33	18	15	11	2	54	27	7077
2017	More than 20 years in current department or agency	19	35	20	14	11	2	54	26	4429
2014	Less than 3 years in current department or agency	40	31	13	6	4	5	75	11	6946
2014	3 to 10 years in current department or agency	25	33	18	13	8	3	60	21	11225
2014	11 to 20 years in current department or agency	20	33	19	15	10	2	54	26	7684
2014	More than 20 years in current department or agency	19	35	20	14	10	2	56	24	5810

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	30	17	9	4	7	67	14	7277
2019	3 to 10 years in current department or agency	21	31	21	13	9	5	55	23	8617
2019	11 to 20 years in current department or agency	17	32	22	16	9	4	51	26	6320
2019	More than 20 years in current department or agency	15	33	23	15	10	4	50	26	3782
2018	Less than 3 years in current department or agency	31	30	17	9	4	8	66	15	8346
2018	3 to 10 years in current department or agency	18	30	21	15	11	5	50	28	8694
2018	11 to 20 years in current department or agency	14	31	22	17	11	4	47	30	6327
2018	More than 20 years in current department or agency	13	33	22	17	11	4	47	29	3896
2017	Less than 3 years in current department or agency	30	29	15	9	5	11	67	16	7624
2017	3 to 10 years in current department or agency	17	30	20	17	11	5	50	29	9585
2017	11 to 20 years in current department or agency	13	30	21	19	13	4	45	33	7069
2017	More than 20 years in current department or agency	12	32	22	17	12	5	47	30	4425
2014	Less than 3 years in current department or agency	29	31	17	9	5	9	65	16	6945
2014	3 to 10 years in current department or agency	17	31	20	16	10	6	51	28	11221
2014	11 to 20 years in current department or agency	13	30	21	18	12	5	46	32	7680
2014	More than 20 years in current department or agency	13	31	23	17	11	5	47	29	5807

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	34	16	9	5	4	69	15	7284
2019	3 to 10 years in current department or agency	21	33	19	15	10	2	56	25	8611
2019	11 to 20 years in current department or agency	16	35	20	17	10	2	53	27	6337
2019	More than 20 years in current department or agency	15	37	20	16	9	3	54	26	3798
2018	Less than 3 years in current department or agency	32	33	15	10	5	4	69	15	8356
2018	3 to 10 years in current department or agency	17	32	20	17	11	2	51	29	8718
2018	11 to 20 years in current department or agency	14	33	19	18	13	2	49	31	6337
2018	More than 20 years in current department or agency	14	35	19	18	11	3	51	29	3893
2017	Less than 3 years in current department or agency	32	32	14	10	6	7	69	17	7622
2017	3 to 10 years in current department or agency	18	34	17	16	12	3	54	29	9586
2017	11 to 20 years in current department or agency	15	34	18	18	13	3	50	32	7068
2017	More than 20 years in current department or agency	15	37	19	15	11	3	53	27	4409
2014	Less than 3 years in current department or agency	31	35	14	10	5	5	70	16	6942
2014	3 to 10 years in current department or agency	18	34	17	17	11	3	54	28	11216
2014	11 to 20 years in current department or agency	15	34	18	18	13	3	50	31	7680
2014	More than 20 years in current department or agency	15	37	19	16	11	2	54	27	5806

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	14	9	6	6	23	4	71	16	7296
2019	3 to 10 years in current department or agency	37	16	10	6	7	19	5	69	17	8643
2019	11 to 20 years in current department or agency	35	19	12	7	6	16	4	68	16	6358
2019	More than 20 years in current department or agency	35	19	11	7	6	16	5	69	16	3805

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	42	13	5	2	1	80	7	7294
2019	3 to 10 years in current department or agency	27	44	17	7	3	1	72	11	8642
2019	11 to 20 years in current department or agency	27	45	17	7	3	1	73	10	6345
2019	More than 20 years in current department or agency	27	45	17	7	3	1	72	10	3807
2018	Less than 3 years in current department or agency	37	42	13	5	2	1	80	7	8347
2018	3 to 10 years in current department or agency	26	44	17	9	4	1	70	13	8674
2018	11 to 20 years in current department or agency	24	44	18	10	4	1	69	14	6333
2018	More than 20 years in current department or agency	25	43	19	8	4	1	68	12	3893
2017	Less than 3 years in current department or agency	40	39	12	6	3	2	80	9	7619
2017	3 to 10 years in current department or agency	27	42	16	9	5	1	70	14	9579
2017	11 to 20 years in current department or agency	25	43	17	10	6	1	68	15	7069
2017	More than 20 years in current department or agency	25	43	18	8	5	1	69	13	4418
2014	Less than 3 years in current department or agency	42	38	12	4	2	1	82	6	6951
2014	3 to 10 years in current department or agency	31	42	15	7	3	1	74	10	11230
2014	11 to 20 years in current department or agency	29	42	16	8	4	1	71	12	7689
2014	More than 20 years in current department or agency	29	43	17	6	4	1	73	10	5812

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	38	18	12	4	2	66	16	7251
2019	3 to 10 years in current department or agency	16	36	20	18	8	1	53	26	8596
2019	11 to 20 years in current department or agency	13	37	21	19	8	1	51	28	6315
2019	More than 20 years in current department or agency	13	36	22	19	9	1	50	28	3792

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	34	12	6	3	2	1	78	9	7278
2019	3 to 10 years in current department or agency	33	38	14	8	4	2	1	74	12	8621
2019	11 to 20 years in current department or agency	32	39	14	8	4	2	1	74	12	6333
2019	More than 20 years in current department or agency	32	39	15	8	4	2	1	73	12	3802
2018	Less than 3 years in current department or agency	42	35	11	6	2	2	1	80	8	8346
2018	3 to 10 years in current department or agency	33	39	14	8	4	2	1	74	12	8673
2018	11 to 20 years in current department or agency	33	41	12	7	4	2	1	76	12	6345
2018	More than 20 years in current department or agency	33	41	13	7	4	1	1	75	11	3887
2017	Less than 3 years in current department or agency	46	32	10	5	3	4	1	82	8	7601
2017	3 to 10 years in current department or agency	38	38	11	6	4	2	1	78	10	9581
2017	11 to 20 years in current department or agency	36	39	11	7	4	2	1	77	11	7055
2017	More than 20 years in current department or agency	35	40	12	6	3	2	1	77	10	4414
2014	Less than 3 years in current department or agency	52	32	7	4	2	2	1	87	6	6948
2014	3 to 10 years in current department or agency	44	37	9	5	2	2	1	83	8	11231
2014	11 to 20 years in current department or agency	40	39	10	6	3	2	1	81	9	7687
2014	More than 20 years in current department or agency	41	39	9	5	3	2	1	82	8	5807

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	36	13	4	2	1	81	6	7257
2019	3 to 10 years in current department or agency	34	38	17	6	4	1	72	10	8609
2019	11 to 20 years in current department or agency	33	40	16	7	4	1	73	11	6330
2019	More than 20 years in current department or agency	33	38	17	7	4	1	72	12	3794
2018	Less than 3 years in current department or agency	46	36	12	4	2	1	83	5	8308
2018	3 to 10 years in current department or agency	33	39	17	7	4	1	72	11	8653
2018	11 to 20 years in current department or agency	32	41	15	7	4	1	74	11	6330
2018	More than 20 years in current department or agency	33	39	16	7	4	1	73	11	3878

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	27	17	10	7	8	2	62	19	7293
2019	3 to 10 years in current department or agency	22	26	19	14	12	6	1	52	28	8621
2019	11 to 20 years in current department or agency	18	28	19	15	13	6	1	50	30	6350
2019	More than 20 years in current department or agency	21	28	19	13	12	5	2	52	28	3798
2018	Less than 3 years in current department or agency	30	27	17	9	7	8	1	63	18	8344
2018	3 to 10 years in current department or agency	19	28	20	15	12	5	1	49	29	8680
2018	11 to 20 years in current department or agency	18	28	19	16	14	5	1	48	31	6342
2018	More than 20 years in current department or agency	19	30	19	14	12	5	2	52	28	3893
2017	Less than 3 years in current department or agency	28	25	16	10	7	12	2	62	20	7609
2017	3 to 10 years in current department or agency	20	27	17	15	12	7	1	51	30	9574
2017	11 to 20 years in current department or agency	17	27	17	17	14	7	1	48	33	7058
2017	More than 20 years in current department or agency	19	29	17	14	12	7	3	53	28	4412
2014	Less than 3 years in current department or agency	26	27	16	11	9	11	2	60	22	6946
2014	3 to 10 years in current department or agency	19	27	18	15	13	7	1	50	31	11228
2014	11 to 20 years in current department or agency	17	26	18	17	15	7	1	46	34	7680
2014	More than 20 years in current department or agency	20	28	17	15	12	6	2	52	29	5811

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	33	16	9	6	2	68	16	7282
2019	3 to 10 years in current department or agency	24	33	18	13	10	1	58	24	8620
2019	11 to 20 years in current department or agency	21	35	19	14	10	1	57	24	6342
2019	More than 20 years in current department or agency	21	37	18	13	9	2	59	22	3803
2018	Less than 3 years in current department or agency	34	33	15	10	5	3	69	15	8349
2018	3 to 10 years in current department or agency	20	33	19	15	12	1	53	27	8678
2018	11 to 20 years in current department or agency	18	35	19	16	11	1	53	28	6336
2018	More than 20 years in current department or agency	18	37	20	14	9	2	56	24	3886
2017	Less than 3 years in current department or agency	35	31	14	9	6	4	69	16	7611
2017	3 to 10 years in current department or agency	22	35	17	15	10	1	58	26	9574
2017	11 to 20 years in current department or agency	20	35	18	15	10	1	56	26	7074
2017	More than 20 years in current department or agency	20	39	18	13	7	2	61	21	4418
2014	Less than 3 years in current department or agency	34	33	13	10	6	3	70	17	6949
2014	3 to 10 years in current department or agency	24	35	16	14	10	2	60	24	11222
2014	11 to 20 years in current department or agency	21	35	17	14	10	2	58	25	7688
2014	More than 20 years in current department or agency	22	38	18	12	8	2	62	20	5812

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	30	14	11	9	2	1	65	21	7294
2019	3 to 10 years in current department or agency	24	31	15	15	15	1	1	55	30	8643
2019	11 to 20 years in current department or agency	22	30	15	16	15	1	1	53	32	6354
2019	More than 20 years in current department or agency	20	29	18	14	15	1	3	51	30	3800
2018	Less than 3 years in current department or agency	33	30	14	11	8	3	1	66	20	8339
2018	3 to 10 years in current department or agency	21	30	16	16	16	1	1	52	32	8677
2018	11 to 20 years in current department or agency	19	30	16	18	16	1	1	50	34	6336
2018	More than 20 years in current department or agency	18	30	17	15	16	1	3	50	32	3888
2017	Less than 3 years in current department or agency	32	29	12	11	9	4	2	65	22	7611
2017	3 to 10 years in current department or agency	21	31	14	16	16	1	1	53	32	9587
2017	11 to 20 years in current department or agency	19	30	15	17	17	1	1	50	35	7068
2017	More than 20 years in current department or agency	19	29	16	17	15	2	3	50	34	4423
2014	Less than 3 years in current department or agency	32	30	12	12	10	3	1	65	22	6948
2014	3 to 10 years in current department or agency	21	31	13	16	16	1	1	53	33	11225
2014	11 to 20 years in current department or agency	19	29	15	17	18	1	1	49	36	7690
2014	More than 20 years in current department or agency	20	30	16	15	16	1	3	52	32	5809

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	23	10	4	3	1	2	82	7	7284
2019	3 to 10 years in current department or agency	52	25	12	5	3	1	2	78	9	8630
2019	11 to 20 years in current department or agency	51	24	12	5	3	1	3	79	9	6342
2019	More than 20 years in current department or agency	55	22	11	4	3	1	5	81	7	3800

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	9	6	3	3	2	15	87	6	7281
2019	3 to 10 years in current department or agency	62	9	6	3	3	2	15	86	7	8620
2019	11 to 20 years in current department or agency	60	8	5	3	4	2	17	85	8	6343
2019	More than 20 years in current department or agency	59	8	5	3	4	2	18	85	9	3802

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	25	16	6	4	2	2	74	10	7272
2019	3 to 10 years in current department or agency	43	25	17	7	4	2	2	71	11	8613
2019	11 to 20 years in current department or agency	46	25	14	6	4	2	3	75	10	6333
2019	More than 20 years in current department or agency	51	21	12	5	3	2	6	78	9	3792

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	23	16	8	5	3	2	70	13	7265
2019	3 to 10 years in current department or agency	38	22	18	9	7	3	3	64	17	8605
2019	11 to 20 years in current department or agency	40	21	16	9	7	3	4	66	17	6326
2019	More than 20 years in current department or agency	46	18	12	7	6	4	7	73	14	3785

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	21	16	9	7	3	3	66	17	7259
2019	3 to 10 years in current department or agency	37	20	16	11	10	3	3	60	22	8600
2019	11 to 20 years in current department or agency	39	19	15	10	9	3	5	63	20	6334
2019	More than 20 years in current department or agency	44	17	13	9	7	4	7	68	18	3798

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	18	10	3	2	2	2	83	6	7271
2019	3 to 10 years in current department or agency	63	17	9	3	2	2	3	84	6	8624
2019	11 to 20 years in current department or agency	65	16	8	3	2	2	4	85	6	6340
2019	More than 20 years in current department or agency	66	13	6	3	2	2	7	87	6	3785

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	9	5	1	2	3	3	91	4	7264
2019	3 to 10 years in current department or agency	70	11	6	3	3	4	3	87	6	8601
2019	11 to 20 years in current department or agency	68	11	6	3	4	4	4	86	8	6324
2019	More than 20 years in current department or agency	66	11	6	3	4	4	6	86	8	3778

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	8	3	1	1	2	7	94	3	7252
2019	3 to 10 years in current department or agency	76	8	4	1	2	2	8	93	3	8596
2019	11 to 20 years in current department or agency	74	8	4	1	2	2	9	92	4	6331
2019	More than 20 years in current department or agency	73	8	3	1	2	2	11	92	4	3790

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	38	20	8	4	5	1	67	12	7277
2019	3 to 10 years in current department or agency	19	39	21	11	6	4	0	60	17	8631
2019	11 to 20 years in current department or agency	18	39	21	11	5	5	0	61	18	6348
2019	More than 20 years in current department or agency	19	40	20	11	6	4	0	62	17	3798
2018	Less than 3 years in current department or agency	28	33	21	7	4	5	1	65	12	8350
2018	3 to 10 years in current department or agency	18	34	24	12	8	3	0	54	21	8696
2018	11 to 20 years in current department or agency	18	34	24	13	8	3	0	54	21	6344
2018	More than 20 years in current department or agency	18	37	22	11	8	3	0	57	20	3898
2017	Less than 3 years in current department or agency	28	33	19	8	5	8	1	66	14	7616
2017	3 to 10 years in current department or agency	18	34	22	12	8	5	0	55	21	9588
2017	11 to 20 years in current department or agency	17	34	23	13	8	5	0	54	22	7071
2017	More than 20 years in current department or agency	17	36	23	12	7	4	0	56	21	4423

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	35	9	4	2	1	85	6	7261
2019	3 to 10 years in current department or agency	38	38	13	6	3	1	77	10	8585
2019	11 to 20 years in current department or agency	34	40	13	7	3	2	76	11	6301
2019	More than 20 years in current department or agency	35	39	14	7	4	2	75	11	3785
2018	Less than 3 years in current department or agency	58	30	7	2	1	1	89	4	8321
2018	3 to 10 years in current department or agency	43	38	11	4	3	1	82	7	8676
2018	11 to 20 years in current department or agency	40	39	11	5	3	1	81	8	6326
2018	More than 20 years in current department or agency	40	40	12	5	2	1	81	7	3889
2017	Less than 3 years in current department or agency	56	32	7	3	1	2	89	4	7625
2017	3 to 10 years in current department or agency	41	39	11	5	3	1	81	7	9586
2017	11 to 20 years in current department or agency	36	41	12	5	3	2	79	9	7069
2017	More than 20 years in current department or agency	34	43	12	5	3	2	80	8	4417
2014	Less than 3 years in current department or agency	58	30	7	3	1	1	89	4	6952
2014	3 to 10 years in current department or agency	47	35	9	4	2	2	84	7	11227
2014	11 to 20 years in current department or agency	41	37	12	6	3	2	79	9	7686
2014	More than 20 years in current department or agency	40	40	11	4	3	2	82	7	5811

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	29	8	2	1	2	0	88	4	7269
2019	3 to 10 years in current department or agency	47	34	12	3	2	2	0	82	6	8586
2019	11 to 20 years in current department or agency	45	35	11	3	2	2	0	83	6	6325
2019	More than 20 years in current department or agency	46	36	11	3	2	3	0	84	5	3775
2018	Less than 3 years in current department or agency	59	29	8	2	1	2	0	89	3	8320
2018	3 to 10 years in current department or agency	46	35	11	3	2	2	0	83	5	8673
2018	11 to 20 years in current department or agency	45	37	10	3	2	2	0	84	6	6334
2018	More than 20 years in current department or agency	44	38	11	3	2	2	0	84	5	3894
2017	Less than 3 years in current department or agency	53	30	9	2	1	4	0	87	4	7611
2017	3 to 10 years in current department or agency	41	36	13	3	3	3	0	80	6	9583
2017	11 to 20 years in current department or agency	38	38	14	4	3	2	0	79	7	7059
2017	More than 20 years in current department or agency	38	39	14	4	2	3	1	80	6	4412
2014	Less than 3 years in current department or agency	60	28	7	2	1	2	0	90	3	6946
2014	3 to 10 years in current department or agency	51	32	10	3	2	3	0	85	5	11228
2014	11 to 20 years in current department or agency	45	34	11	4	2	2	0	82	6	7687
2014	More than 20 years in current department or agency	44	37	12	3	2	2	0	83	5	5803

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	29	6	2	1	90	4	7279
2019	3 to 10 years in current department or agency	48	34	10	5	3	83	7	8624
2019	11 to 20 years in current department or agency	44	37	10	5	3	81	9	6344
2019	More than 20 years in current department or agency	42	38	10	6	4	80	10	3803
2018	Less than 3 years in current department or agency	63	28	5	2	1	91	3	8300
2018	3 to 10 years in current department or agency	45	37	9	5	3	82	8	8675
2018	11 to 20 years in current department or agency	42	39	10	5	4	80	9	6313
2018	More than 20 years in current department or agency	40	39	11	6	4	79	10	3886
2017	Less than 3 years in current department or agency	61	29	5	3	1	90	4	7624
2017	3 to 10 years in current department or agency	44	38	9	5	3	82	9	9582
2017	11 to 20 years in current department or agency	37	40	11	7	5	78	11	7074
2017	More than 20 years in current department or agency	36	42	11	7	4	78	12	4419
2014	Less than 3 years in current department or agency	63	28	5	2	1	92	4	6948
2014	3 to 10 years in current department or agency	49	35	8	4	3	85	7	11225
2014	11 to 20 years in current department or agency	42	37	10	7	4	79	11	7683
2014	More than 20 years in current department or agency	40	39	10	6	4	80	10	5809

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	30	10	5	2	0	83	7	7271
2019	3 to 10 years in current department or agency	40	34	14	7	5	0	74	11	8615
2019	11 to 20 years in current department or agency	37	35	15	7	5	0	73	12	6343
2019	More than 20 years in current department or agency	36	35	15	7	5	1	72	13	3800
2018	Less than 3 years in current department or agency	54	29	10	4	2	0	84	6	8316
2018	3 to 10 years in current department or agency	37	34	16	7	5	0	71	13	8680
2018	11 to 20 years in current department or agency	34	35	16	8	6	0	70	14	6333
2018	More than 20 years in current department or agency	33	36	16	8	7	1	69	15	3891
2017	Less than 3 years in current department or agency	51	31	11	5	3	1	82	8	7622
2017	3 to 10 years in current department or agency	35	35	16	8	5	0	71	13	9571
2017	11 to 20 years in current department or agency	30	36	18	9	7	1	66	16	7058
2017	More than 20 years in current department or agency	30	35	17	9	7	1	66	17	4415
2014	Less than 3 years in current department or agency	48	33	10	5	3	0	82	8	6951
2014	3 to 10 years in current department or agency	34	38	15	8	5	0	72	13	11228
2014	11 to 20 years in current department or agency	29	36	16	11	7	1	65	19	7689
2014	More than 20 years in current department or agency	28	38	16	10	8	1	66	18	5812

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	10	5	2	82	8	7229
2019	3 to 10 years in current department or agency	36	36	14	8	5	73	13	8576
2019	11 to 20 years in current department or agency	34	37	15	9	4	72	13	6314
2019	More than 20 years in current department or agency	35	37	15	8	5	72	13	3772
2018	Less than 3 years in current department or agency	51	32	10	5	2	83	7	8278
2018	3 to 10 years in current department or agency	34	37	15	9	5	71	14	8651
2018	11 to 20 years in current department or agency	32	38	16	8	5	70	14	6289
2018	More than 20 years in current department or agency	31	38	16	9	6	69	15	3877
2017	Less than 3 years in current department or agency	48	33	10	6	3	81	8	7611
2017	3 to 10 years in current department or agency	32	38	15	9	5	70	15	9581
2017	11 to 20 years in current department or agency	28	39	16	10	6	67	17	7065
2017	More than 20 years in current department or agency	28	38	17	10	7	67	17	4415
2014	Less than 3 years in current department or agency	46	36	9	6	3	82	9	6949
2014	3 to 10 years in current department or agency	32	39	15	9	5	72	14	11227
2014	11 to 20 years in current department or agency	28	38	15	12	6	66	18	7686
2014	More than 20 years in current department or agency	28	40	15	10	7	68	17	5811

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	23	19	10	6	3	0	64	17	7297
2019	3 to 10 years in current department or agency	33	25	18	12	8	3	0	60	21	8636
2019	11 to 20 years in current department or agency	34	27	18	11	7	3	0	63	18	6350
2019	More than 20 years in current department or agency	39	27	16	8	5	4	1	69	14	3796
2018	Less than 3 years in current department or agency	38	25	19	9	6	3	0	65	16	8339
2018	3 to 10 years in current department or agency	30	27	20	12	9	3	0	58	21	8705
2018	11 to 20 years in current department or agency	33	27	18	11	8	3	0	62	19	6340
2018	More than 20 years in current department or agency	35	29	17	9	6	3	1	67	16	3898
2017	Less than 3 years in current department or agency	36	24	18	10	6	5	0	63	17	7619
2017	3 to 10 years in current department or agency	29	28	19	12	8	5	0	59	21	9576
2017	11 to 20 years in current department or agency	29	28	19	11	8	4	0	60	20	7068
2017	More than 20 years in current department or agency	33	30	17	8	6	4	1	66	15	4407
2014	Less than 3 years in current department or agency	36	26	18	10	6	5	0	65	17	6951
2014	3 to 10 years in current department or agency	30	27	19	12	8	4	0	59	21	11230
2014	11 to 20 years in current department or agency	30	28	18	11	8	5	0	61	20	7687
2014	More than 20 years in current department or agency	33	30	17	8	6	4	1	67	15	5808

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	22	39	38	7315
2019	3 to 10 years in current department or agency	22	39	38	8657
2019	11 to 20 years in current department or agency	20	45	35	6354
2019	More than 20 years in current department or agency	29	44	28	3812
2018	Less than 3 years in current department or agency	21	41	38	8413
2018	3 to 10 years in current department or agency	22	42	36	8742
2018	11 to 20 years in current department or agency	20	46	34	6383
2018	More than 20 years in current department or agency	28	46	26	3908
2017	Less than 3 years in current department or agency	23	41	36	7628
2017	3 to 10 years in current department or agency	20	44	36	9600
2017	11 to 20 years in current department or agency	20	49	32	7067
2017	More than 20 years in current department or agency	28	48	24	4422
2014	Less than 3 years in current department or agency	23	40	37	6952
2014	3 to 10 years in current department or agency	22	43	36	11229
2014	11 to 20 years in current department or agency	19	49	32	7688
2014	More than 20 years in current department or agency	24	51	25	5811

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	4	50	25	7	10	4	1594
2019	3 to 10 years in current department or agency	12	51	23	6	3	5	1927
2019	11 to 20 years in current department or agency	24	51	15	4	1	5	1275
2019	More than 20 years in current department or agency	72	17	4	3	0	3	1088
2018	Less than 3 years in current department or agency	3	50	24	6	11	5	1763
2018	3 to 10 years in current department or agency	11	53	24	5	1	5	1954
2018	11 to 20 years in current department or agency	23	49	17	4	1	5	1292
2018	More than 20 years in current department or agency	70	19	4	3	1	3	1084
2017	Less than 3 years in current department or agency	3	42	22	6	21	6	1725
2017	3 to 10 years in current department or agency	12	51	21	6	4	7	1964
2017	11 to 20 years in current department or agency	26	46	14	5	1	8	1389
2017	More than 20 years in current department or agency	73	15	4	3	1	4	1236
2014	Less than 3 years in current department or agency	5	55	20	9	9999	11	1595
2014	3 to 10 years in current department or agency	12	55	20	8	9999	6	2435
2014	11 to 20 years in current department or agency	30	46	10	8	9999	6	1453
2014	More than 20 years in current department or agency	69	20	3	5	9999	4	1387

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	44	12	8	3	1	1	76	11	7282
2019	3 to 10 years in current department or agency	33	50	10	5	2	1	1	83	7	8616
2019	11 to 20 years in current department or agency	43	47	7	2	1	0	1	91	3	6345
2019	More than 20 years in current department or agency	47	44	6	1	0	0	1	92	2	3794

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	23	9	1	1	6	1	88	2	7282
2019	3 to 10 years in current department or agency	57	27	8	2	1	4	1	88	3	8613
2019	11 to 20 years in current department or agency	59	29	6	2	1	2	1	91	3	6344
2019	More than 20 years in current department or agency	59	29	6	2	1	2	1	91	3	3792

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	7306
2019	3 to 10 years in current department or agency	12	88	8634
2019	11 to 20 years in current department or agency	13	87	6337
2019	More than 20 years in current department or agency	12	88	3801
2018	Less than 3 years in current department or agency	9	91	8399
2018	3 to 10 years in current department or agency	13	87	8739
2018	11 to 20 years in current department or agency	14	86	6355
2018	More than 20 years in current department or agency	13	87	3910

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	743
2019	3 to 10 years in current department or agency	51	49	1042
2019	11 to 20 years in current department or agency	46	54	819
2019	More than 20 years in current department or agency	41	59	465
2018	Less than 3 years in current department or agency	59	41	769
2018	3 to 10 years in current department or agency	52	48	1170
2018	11 to 20 years in current department or agency	47	53	905
2018	More than 20 years in current department or agency	36	64	501

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	743
2019	3 to 10 years in current department or agency	59	41	1042
2019	11 to 20 years in current department or agency	64	36	819
2019	More than 20 years in current department or agency	68	32	465
2018	Less than 3 years in current department or agency	50	50	769
2018	3 to 10 years in current department or agency	62	38	1170
2018	11 to 20 years in current department or agency	66	34	905
2018	More than 20 years in current department or agency	68	32	501

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	743
2019	3 to 10 years in current department or agency	5	95	1042
2019	11 to 20 years in current department or agency	7	93	819
2019	More than 20 years in current department or agency	11	89	465
2018	Less than 3 years in current department or agency	3	97	769
2018	3 to 10 years in current department or agency	6	94	1170
2018	11 to 20 years in current department or agency	6	94	905
2018	More than 20 years in current department or agency	10	90	501

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	743
2019	11 to 20 years in current department or agency	100	819
2018	More than 20 years in current department or agency	100	501

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	743
2019	3 to 10 years in current department or agency	5	95	1042
2019	11 to 20 years in current department or agency	4	96	819
2019	More than 20 years in current department or agency	2	98	465
2018	Less than 3 years in current department or agency	6	94	769
2018	3 to 10 years in current department or agency	5	95	1170
2018	11 to 20 years in current department or agency	4	96	905
2018	More than 20 years in current department or agency	3	97	501

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	743
2019	3 to 10 years in current department or agency	11	89	1042
2019	11 to 20 years in current department or agency	7	93	819
2019	More than 20 years in current department or agency	5	95	465
2018	Less than 3 years in current department or agency	13	87	769
2018	3 to 10 years in current department or agency	12	88	1170
2018	11 to 20 years in current department or agency	10	90	905
2018	More than 20 years in current department or agency	6	94	501

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	743
2019	3 to 10 years in current department or agency	4	96	1042
2019	11 to 20 years in current department or agency	4	96	819
2019	More than 20 years in current department or agency	4	96	465
2018	Less than 3 years in current department or agency	3	97	769
2018	3 to 10 years in current department or agency	2	98	1170
2018	11 to 20 years in current department or agency	3	97	905
2018	More than 20 years in current department or agency	4	96	501

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	737
2019	3 to 10 years in current department or agency	39	61	1038
2019	11 to 20 years in current department or agency	36	64	815
2019	More than 20 years in current department or agency	37	63	463
2018	Less than 3 years in current department or agency	36	64	767
2018	3 to 10 years in current department or agency	35	65	1169
2018	11 to 20 years in current department or agency	38	62	903
2018	More than 20 years in current department or agency	35	65	500

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	737
2019	3 to 10 years in current department or agency	38	62	1038
2019	11 to 20 years in current department or agency	43	57	815
2019	More than 20 years in current department or agency	38	62	463
2018	Less than 3 years in current department or agency	34	66	767
2018	3 to 10 years in current department or agency	36	64	1169
2018	11 to 20 years in current department or agency	41	59	903
2018	More than 20 years in current department or agency	40	60	500

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	737
2019	3 to 10 years in current department or agency	40	60	1038
2019	11 to 20 years in current department or agency	43	57	815
2019	More than 20 years in current department or agency	48	52	463
2018	Less than 3 years in current department or agency	34	66	767
2018	3 to 10 years in current department or agency	39	61	1169
2018	11 to 20 years in current department or agency	46	54	903
2018	More than 20 years in current department or agency	44	56	500

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	737
2019	3 to 10 years in current department or agency	41	59	1038
2019	11 to 20 years in current department or agency	43	57	815
2019	More than 20 years in current department or agency	44	56	463
2018	Less than 3 years in current department or agency	42	58	767
2018	3 to 10 years in current department or agency	41	59	1169
2018	11 to 20 years in current department or agency	43	57	903
2018	More than 20 years in current department or agency	39	61	500

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	737
2019	3 to 10 years in current department or agency	26	74	1038
2019	11 to 20 years in current department or agency	28	72	815
2019	More than 20 years in current department or agency	29	71	463
2018	Less than 3 years in current department or agency	21	79	767
2018	3 to 10 years in current department or agency	27	73	1169
2018	11 to 20 years in current department or agency	31	69	903
2018	More than 20 years in current department or agency	29	71	500

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	52	48	737
2019	3 to 10 years in current department or agency	52	48	1038
2019	11 to 20 years in current department or agency	54	46	815
2019	More than 20 years in current department or agency	52	48	463
2018	Less than 3 years in current department or agency	54	46	767
2018	3 to 10 years in current department or agency	57	43	1169
2018	11 to 20 years in current department or agency	54	46	903
2018	More than 20 years in current department or agency	49	51	500

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	737
2019	3 to 10 years in current department or agency	31	69	1038
2019	11 to 20 years in current department or agency	36	64	815
2019	More than 20 years in current department or agency	37	63	463
2018	Less than 3 years in current department or agency	30	70	767
2018	3 to 10 years in current department or agency	34	66	1169
2018	11 to 20 years in current department or agency	38	62	903
2018	More than 20 years in current department or agency	35	65	500

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	1	99	1038
2019	11 to 20 years in current department or agency	1	99	815
2018	3 to 10 years in current department or agency	1	99	1169
2018	11 to 20 years in current department or agency	1	99	903

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	737
2019	3 to 10 years in current department or agency	8	92	1038
2019	11 to 20 years in current department or agency	7	93	815
2019	More than 20 years in current department or agency	3	97	463
2018	Less than 3 years in current department or agency	11	89	767
2018	3 to 10 years in current department or agency	11	89	1169
2018	11 to 20 years in current department or agency	6	94	903
2018	More than 20 years in current department or agency	3	97	500

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	737
2019	3 to 10 years in current department or agency	10	90	1038
2019	11 to 20 years in current department or agency	10	90	815
2019	More than 20 years in current department or agency	9	91	463
2018	Less than 3 years in current department or agency	10	90	767
2018	3 to 10 years in current department or agency	10	90	1169
2018	11 to 20 years in current department or agency	11	89	903
2018	More than 20 years in current department or agency	9	91	500

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	737
2019	3 to 10 years in current department or agency	47	53	1038
2019	11 to 20 years in current department or agency	50	50	815
2019	More than 20 years in current department or agency	49	51	463
2018	Less than 3 years in current department or agency	42	58	767
2018	3 to 10 years in current department or agency	46	54	1169
2018	11 to 20 years in current department or agency	53	47	903
2018	More than 20 years in current department or agency	53	47	500

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	737
2019	3 to 10 years in current department or agency	23	77	1038
2019	11 to 20 years in current department or agency	23	77	815
2019	More than 20 years in current department or agency	21	79	463
2018	Less than 3 years in current department or agency	20	80	767
2018	3 to 10 years in current department or agency	22	78	1169
2018	11 to 20 years in current department or agency	24	76	903
2018	More than 20 years in current department or agency	20	80	500

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	737
2019	3 to 10 years in current department or agency	15	85	1038
2019	11 to 20 years in current department or agency	16	84	815
2019	More than 20 years in current department or agency	16	84	463
2018	Less than 3 years in current department or agency	15	85	767
2018	3 to 10 years in current department or agency	14	86	1169
2018	11 to 20 years in current department or agency	15	85	903
2018	More than 20 years in current department or agency	12	88	500

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	736
2019	3 to 10 years in current department or agency	45	55	1032
2019	11 to 20 years in current department or agency	49	51	814
2019	More than 20 years in current department or agency	43	57	463
2018	Less than 3 years in current department or agency	44	56	766
2018	3 to 10 years in current department or agency	48	52	1166
2018	11 to 20 years in current department or agency	47	53	907
2018	More than 20 years in current department or agency	45	55	500

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	736
2019	3 to 10 years in current department or agency	22	78	1032
2019	11 to 20 years in current department or agency	27	73	814
2019	More than 20 years in current department or agency	26	74	463
2018	Less than 3 years in current department or agency	23	77	766
2018	3 to 10 years in current department or agency	25	75	1166
2018	11 to 20 years in current department or agency	25	75	907
2018	More than 20 years in current department or agency	27	73	500

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	736
2019	3 to 10 years in current department or agency	5	95	1032
2019	11 to 20 years in current department or agency	6	94	814
2019	More than 20 years in current department or agency	7	93	463
2018	Less than 3 years in current department or agency	3	97	766
2018	3 to 10 years in current department or agency	4	96	1166
2018	11 to 20 years in current department or agency	5	95	907
2018	More than 20 years in current department or agency	8	92	500

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	736
2019	3 to 10 years in current department or agency	23	77	1032
2019	11 to 20 years in current department or agency	25	75	814
2019	More than 20 years in current department or agency	26	74	463
2018	Less than 3 years in current department or agency	16	84	766
2018	3 to 10 years in current department or agency	23	77	1166
2018	11 to 20 years in current department or agency	29	71	907
2018	More than 20 years in current department or agency	23	77	500

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	736
2019	3 to 10 years in current department or agency	10	90	1032
2019	11 to 20 years in current department or agency	8	92	814
2019	More than 20 years in current department or agency	9	91	463
2018	Less than 3 years in current department or agency	7	93	766
2018	3 to 10 years in current department or agency	10	90	1166
2018	11 to 20 years in current department or agency	9	91	907
2018	More than 20 years in current department or agency	8	92	500

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	736
2019	3 to 10 years in current department or agency	5	95	1032
2019	11 to 20 years in current department or agency	8	92	814
2019	More than 20 years in current department or agency	7	93	463
2018	Less than 3 years in current department or agency	4	96	766
2018	3 to 10 years in current department or agency	7	93	1166
2018	11 to 20 years in current department or agency	7	93	907
2018	More than 20 years in current department or agency	10	90	500

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	736
2019	3 to 10 years in current department or agency	13	87	1032
2019	11 to 20 years in current department or agency	15	85	814
2019	More than 20 years in current department or agency	14	86	463
2018	Less than 3 years in current department or agency	13	87	766
2018	3 to 10 years in current department or agency	13	87	1166
2018	11 to 20 years in current department or agency	13	87	907
2018	More than 20 years in current department or agency	12	88	500

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	736
2019	3 to 10 years in current department or agency	9	91	1032
2019	11 to 20 years in current department or agency	9	91	814
2019	More than 20 years in current department or agency	13	87	463
2018	Less than 3 years in current department or agency	8	92	766
2018	3 to 10 years in current department or agency	10	90	1166
2018	11 to 20 years in current department or agency	10	90	907
2018	More than 20 years in current department or agency	11	89	500

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	736
2019	3 to 10 years in current department or agency	30	70	1032
2019	11 to 20 years in current department or agency	28	72	814
2019	More than 20 years in current department or agency	28	72	463
2018	Less than 3 years in current department or agency	34	66	766
2018	3 to 10 years in current department or agency	27	73	1166
2018	11 to 20 years in current department or agency	27	73	907
2018	More than 20 years in current department or agency	25	75	500

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	696
2019	3 to 10 years in current department or agency	12	88	974
2019	11 to 20 years in current department or agency	14	86	750
2019	More than 20 years in current department or agency	12	88	428
2018	Less than 3 years in current department or agency	14	86	733
2018	3 to 10 years in current department or agency	11	89	1086
2018	11 to 20 years in current department or agency	11	89	844
2018	More than 20 years in current department or agency	9	91	449

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	696
2019	3 to 10 years in current department or agency	23	77	974
2019	11 to 20 years in current department or agency	17	83	750
2019	More than 20 years in current department or agency	12	88	428
2018	Less than 3 years in current department or agency	25	75	733
2018	3 to 10 years in current department or agency	22	78	1086
2018	11 to 20 years in current department or agency	15	85	844
2018	More than 20 years in current department or agency	12	88	449

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	696
2019	3 to 10 years in current department or agency	12	88	974
2019	11 to 20 years in current department or agency	9	91	750
2019	More than 20 years in current department or agency	7	93	428
2018	Less than 3 years in current department or agency	13	87	733
2018	3 to 10 years in current department or agency	10	90	1086
2018	11 to 20 years in current department or agency	9	91	844
2018	More than 20 years in current department or agency	8	92	449

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	696
2019	3 to 10 years in current department or agency	7	93	974
2019	11 to 20 years in current department or agency	7	93	750
2019	More than 20 years in current department or agency	6	94	428
2018	Less than 3 years in current department or agency	8	92	733
2018	3 to 10 years in current department or agency	7	93	1086
2018	11 to 20 years in current department or agency	6	94	844
2018	More than 20 years in current department or agency	6	94	449

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	696
2019	3 to 10 years in current department or agency	10	90	974
2019	11 to 20 years in current department or agency	9	91	750
2019	More than 20 years in current department or agency	8	92	428
2018	Less than 3 years in current department or agency	10	90	733
2018	3 to 10 years in current department or agency	10	90	1086
2018	11 to 20 years in current department or agency	8	92	844
2018	More than 20 years in current department or agency	8	92	449

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	696
2019	3 to 10 years in current department or agency	8	92	974
2019	11 to 20 years in current department or agency	8	92	750
2019	More than 20 years in current department or agency	10	90	428
2018	Less than 3 years in current department or agency	8	92	733
2018	3 to 10 years in current department or agency	8	92	1086
2018	11 to 20 years in current department or agency	10	90	844
2018	More than 20 years in current department or agency	11	89	449

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	696
2019	3 to 10 years in current department or agency	7	93	974
2019	11 to 20 years in current department or agency	10	90	750
2019	More than 20 years in current department or agency	6	94	428
2018	Less than 3 years in current department or agency	12	88	733
2018	3 to 10 years in current department or agency	9	91	1086
2018	11 to 20 years in current department or agency	11	89	844
2018	More than 20 years in current department or agency	8	92	449

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	696
2019	3 to 10 years in current department or agency	11	89	974
2019	11 to 20 years in current department or agency	7	93	750
2019	More than 20 years in current department or agency	8	92	428
2018	Less than 3 years in current department or agency	15	85	733
2018	3 to 10 years in current department or agency	9	91	1086
2018	11 to 20 years in current department or agency	8	92	844
2018	More than 20 years in current department or agency	7	93	449

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	696
2019	3 to 10 years in current department or agency	14	86	974
2019	11 to 20 years in current department or agency	13	87	750
2019	More than 20 years in current department or agency	12	88	428
2018	Less than 3 years in current department or agency	11	89	733
2018	3 to 10 years in current department or agency	13	87	1086
2018	11 to 20 years in current department or agency	14	86	844
2018	More than 20 years in current department or agency	16	84	449

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	696
2019	3 to 10 years in current department or agency	28	72	974
2019	11 to 20 years in current department or agency	28	72	750
2019	More than 20 years in current department or agency	29	71	428
2018	Less than 3 years in current department or agency	23	77	733
2018	3 to 10 years in current department or agency	26	74	1086
2018	11 to 20 years in current department or agency	28	72	844
2018	More than 20 years in current department or agency	25	75	449

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	696
2019	3 to 10 years in current department or agency	9	91	974
2019	11 to 20 years in current department or agency	8	92	750
2019	More than 20 years in current department or agency	9	91	428
2018	Less than 3 years in current department or agency	7	93	733
2018	3 to 10 years in current department or agency	9	91	1086
2018	11 to 20 years in current department or agency	8	92	844
2018	More than 20 years in current department or agency	7	93	449

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	696
2019	3 to 10 years in current department or agency	49	51	974
2019	11 to 20 years in current department or agency	46	54	750
2019	More than 20 years in current department or agency	48	52	428
2018	Less than 3 years in current department or agency	44	56	733
2018	3 to 10 years in current department or agency	44	56	1086
2018	11 to 20 years in current department or agency	48	52	844
2018	More than 20 years in current department or agency	44	56	449

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	1	99	696
2019	3 to 10 years in current department or agency	1	99	974
2019	11 to 20 years in current department or agency	2	98	750
2019	More than 20 years in current department or agency	2	98	428
2018	Less than 3 years in current department or agency	1	99	733
2018	3 to 10 years in current department or agency	1	99	1086
2018	11 to 20 years in current department or agency	2	98	844
2018	More than 20 years in current department or agency	2	98	449

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	48	52	696
2019	3 to 10 years in current department or agency	56	44	974
2019	11 to 20 years in current department or agency	56	44	750
2019	More than 20 years in current department or agency	57	43	428
2018	Less than 3 years in current department or agency	49	51	733
2018	3 to 10 years in current department or agency	53	47	1086
2018	11 to 20 years in current department or agency	60	40	844
2018	More than 20 years in current department or agency	62	38	449

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	696
2019	3 to 10 years in current department or agency	3	97	974
2019	11 to 20 years in current department or agency	5	95	750
2019	More than 20 years in current department or agency	6	94	428
2018	Less than 3 years in current department or agency	3	97	733
2018	3 to 10 years in current department or agency	3	97	1086
2018	11 to 20 years in current department or agency	4	96	844
2018	More than 20 years in current department or agency	5	95	449

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	696
2019	3 to 10 years in current department or agency	12	88	974
2019	11 to 20 years in current department or agency	14	86	750
2019	More than 20 years in current department or agency	15	85	428
2018	Less than 3 years in current department or agency	9	91	733
2018	3 to 10 years in current department or agency	12	88	1086
2018	11 to 20 years in current department or agency	13	87	844
2018	More than 20 years in current department or agency	12	88	449

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	7302
2019	3 to 10 years in current department or agency	16	84	8630
2019	11 to 20 years in current department or agency	17	83	6343
2019	More than 20 years in current department or agency	17	83	3804

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	17	17	4	4	23	8	64	12	7297
2019	3 to 10 years in current department or agency	21	18	19	7	6	22	6	55	18	8637
2019	11 to 20 years in current department or agency	20	19	20	8	7	22	5	53	21	6351
2019	More than 20 years in current department or agency	21	22	18	7	8	20	4	57	20	3809
2018	Less than 3 years in current department or agency	27	17	18	3	3	23	8	65	9	8383
2018	3 to 10 years in current department or agency	19	20	22	6	6	22	5	52	17	8686
2018	11 to 20 years in current department or agency	17	21	23	8	7	21	4	50	19	6344
2018	More than 20 years in current department or agency	19	24	22	7	7	19	3	55	17	3893
2017	Less than 3 years in current department or agency	26	16	14	3	3	27	11	68	10	7626
2017	3 to 10 years in current department or agency	19	19	20	6	6	23	7	55	16	9600
2017	11 to 20 years in current department or agency	18	21	21	7	8	21	5	52	20	7071
2017	More than 20 years in current department or agency	18	24	21	6	6	20	4	56	17	4425
2014	Less than 3 years in current department or agency	26	16	15	3	3	27	9	66	11	6952
2014	3 to 10 years in current department or agency	21	20	19	5	5	22	6	58	15	11226
2014	11 to 20 years in current department or agency	19	22	20	7	7	20	5	54	19	7687
2014	More than 20 years in current department or agency	22	26	19	6	6	19	3	60	15	5813

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	27	12	4	3	6	1	80	7	7298
2019	3 to 10 years in current department or agency	38	30	15	6	4	6	1	73	10	8644
2019	11 to 20 years in current department or agency	36	32	15	6	5	5	0	72	12	6349
2019	More than 20 years in current department or agency	38	33	14	6	5	4	0	74	11	3803
2018	Less than 3 years in current department or agency	46	28	12	3	2	8	1	81	6	8378
2018	3 to 10 years in current department or agency	32	33	18	6	5	6	1	70	11	8697
2018	11 to 20 years in current department or agency	31	34	18	7	5	5	0	68	12	6341
2018	More than 20 years in current department or agency	32	36	17	6	5	4	0	71	11	3891
2017	Less than 3 years in current department or agency	44	27	11	3	2	11	2	81	6	7615
2017	3 to 10 years in current department or agency	33	33	16	5	4	7	1	72	10	9588
2017	11 to 20 years in current department or agency	30	35	16	6	6	6	1	70	13	7067
2017	More than 20 years in current department or agency	31	37	16	6	5	5	1	72	11	4417
2014	Less than 3 years in current department or agency	44	29	11	3	2	10	1	81	6	6951
2014	3 to 10 years in current department or agency	36	32	15	5	4	7	1	74	9	11213
2014	11 to 20 years in current department or agency	32	34	17	6	5	6	1	70	12	7681
2014	More than 20 years in current department or agency	34	37	14	5	4	5	0	75	10	5808

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	7301
2019	3 to 10 years in current department or agency	8	92	8637
2019	11 to 20 years in current department or agency	9	91	6337
2019	More than 20 years in current department or agency	8	92	3802
2018	Less than 3 years in current department or agency	5	95	8409
2018	3 to 10 years in current department or agency	8	92	8722
2018	11 to 20 years in current department or agency	9	91	6342
2018	More than 20 years in current department or agency	7	93	3903

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	395
2019	3 to 10 years in current department or agency	34	66	658
2019	11 to 20 years in current department or agency	25	75	541
2019	More than 20 years in current department or agency	24	76	314
2018	Less than 3 years in current department or agency	39	61	414
2018	3 to 10 years in current department or agency	32	68	723
2018	11 to 20 years in current department or agency	29	71	554
2018	More than 20 years in current department or agency	25	75	289

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	70	30	395
2019	3 to 10 years in current department or agency	76	24	658
2019	11 to 20 years in current department or agency	83	17	541
2019	More than 20 years in current department or agency	86	14	314
2018	Less than 3 years in current department or agency	70	30	414
2018	3 to 10 years in current department or agency	76	24	723
2018	11 to 20 years in current department or agency	80	20	554
2018	More than 20 years in current department or agency	85	15	289

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	395
2019	3 to 10 years in current department or agency	3	97	658
2019	11 to 20 years in current department or agency	2	98	541
2019	More than 20 years in current department or agency	3	97	314
2018	Less than 3 years in current department or agency	2	98	414
2018	3 to 10 years in current department or agency	2	98	723
2018	11 to 20 years in current department or agency	2	98	554
2018	More than 20 years in current department or agency	2	98	289

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	395
2019	3 to 10 years in current department or agency	7	93	658
2019	11 to 20 years in current department or agency	5	95	541
2019	More than 20 years in current department or agency	2	98	314
2018	Less than 3 years in current department or agency	9	91	414
2018	3 to 10 years in current department or agency	6	94	723
2018	11 to 20 years in current department or agency	4	96	554
2018	More than 20 years in current department or agency	6	94	289

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	395
2019	3 to 10 years in current department or agency	11	89	658
2019	11 to 20 years in current department or agency	4	96	541
2019	More than 20 years in current department or agency	4	96	314
2018	Less than 3 years in current department or agency	13	87	414
2018	3 to 10 years in current department or agency	11	89	723
2018	11 to 20 years in current department or agency	6	94	554
2018	More than 20 years in current department or agency	6	94	289

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	395
2019	3 to 10 years in current department or agency	12	88	658
2019	11 to 20 years in current department or agency	9	91	541
2019	More than 20 years in current department or agency	8	92	314
2018	Less than 3 years in current department or agency	8	92	414
2018	3 to 10 years in current department or agency	9	91	723
2018	11 to 20 years in current department or agency	10	90	554
2018	More than 20 years in current department or agency	10	90	289

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	389
2019	3 to 10 years in current department or agency	33	67	644
2019	11 to 20 years in current department or agency	25	75	534
2019	More than 20 years in current department or agency	22	78	309
2018	Less than 3 years in current department or agency	32	68	413
2018	3 to 10 years in current department or agency	34	66	721
2018	11 to 20 years in current department or agency	27	73	554
2018	More than 20 years in current department or agency	19	81	290

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	389
2019	3 to 10 years in current department or agency	24	76	644
2019	11 to 20 years in current department or agency	21	79	534
2019	More than 20 years in current department or agency	17	83	309
2018	Less than 3 years in current department or agency	27	73	413
2018	3 to 10 years in current department or agency	24	76	721
2018	11 to 20 years in current department or agency	21	79	554
2018	More than 20 years in current department or agency	15	85	290

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	389
2019	3 to 10 years in current department or agency	22	78	644
2019	11 to 20 years in current department or agency	18	82	534
2019	More than 20 years in current department or agency	16	84	309
2018	Less than 3 years in current department or agency	21	79	413
2018	3 to 10 years in current department or agency	21	79	721
2018	11 to 20 years in current department or agency	18	82	554
2018	More than 20 years in current department or agency	13	87	290

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	389
2019	3 to 10 years in current department or agency	9	91	644
2019	11 to 20 years in current department or agency	7	93	534
2019	More than 20 years in current department or agency	5	95	309
2018	Less than 3 years in current department or agency	9	91	413
2018	3 to 10 years in current department or agency	7	93	721
2018	11 to 20 years in current department or agency	9	91	554
2018	More than 20 years in current department or agency	3	97	290

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	389
2019	3 to 10 years in current department or agency	29	71	644
2019	11 to 20 years in current department or agency	26	74	534
2019	More than 20 years in current department or agency	48	52	309
2018	Less than 3 years in current department or agency	28	72	413
2018	3 to 10 years in current department or agency	25	75	721
2018	11 to 20 years in current department or agency	24	76	554
2018	More than 20 years in current department or agency	40	60	290

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	389
2019	3 to 10 years in current department or agency	29	71	644
2019	11 to 20 years in current department or agency	25	75	534
2019	More than 20 years in current department or agency	25	75	309
2018	Less than 3 years in current department or agency	24	76	413
2018	3 to 10 years in current department or agency	28	72	721
2018	11 to 20 years in current department or agency	26	74	554
2018	More than 20 years in current department or agency	21	79	290

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	389
2019	3 to 10 years in current department or agency	5	95	644
2019	11 to 20 years in current department or agency	3	97	534
2019	More than 20 years in current department or agency	2	98	309
2018	Less than 3 years in current department or agency	4	96	413
2018	3 to 10 years in current department or agency	3	97	721
2018	11 to 20 years in current department or agency	4	96	554
2018	More than 20 years in current department or agency	2	98	290

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	389
2019	3 to 10 years in current department or agency	3	97	644
2018	Less than 3 years in current department or agency	2	98	413
2018	3 to 10 years in current department or agency	2	98	721
2018	11 to 20 years in current department or agency	2	98	554
2018	More than 20 years in current department or agency	2	98	290

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	389
2019	3 to 10 years in current department or agency	7	93	644
2019	11 to 20 years in current department or agency	5	95	534
2019	More than 20 years in current department or agency	5	95	309
2018	Less than 3 years in current department or agency	5	95	413
2018	3 to 10 years in current department or agency	7	93	721
2018	11 to 20 years in current department or agency	7	93	554
2018	More than 20 years in current department or agency	5	95	290

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	389
2019	3 to 10 years in current department or agency	14	86	644
2019	11 to 20 years in current department or agency	12	88	534
2019	More than 20 years in current department or agency	10	90	309
2018	Less than 3 years in current department or agency	8	92	413
2018	3 to 10 years in current department or agency	12	88	721
2018	11 to 20 years in current department or agency	13	87	554
2018	More than 20 years in current department or agency	8	92	290

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	389
2019	11 to 20 years in current department or agency	1	99	534
2018	3 to 10 years in current department or agency	2	98	721
2018	11 to 20 years in current department or agency	2	98	554

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	389
2019	3 to 10 years in current department or agency	16	84	644
2019	11 to 20 years in current department or agency	22	78	534
2019	More than 20 years in current department or agency	19	81	309
2018	Less than 3 years in current department or agency	14	86	413
2018	3 to 10 years in current department or agency	15	85	721
2018	11 to 20 years in current department or agency	23	77	554
2018	More than 20 years in current department or agency	25	75	290

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	389
2019	11 to 20 years in current department or agency	0	100	534

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	389
2019	3 to 10 years in current department or agency	12	88	644
2019	11 to 20 years in current department or agency	21	79	534
2019	More than 20 years in current department or agency	17	83	309
2018	Less than 3 years in current department or agency	14	86	413
2018	3 to 10 years in current department or agency	15	85	721
2018	11 to 20 years in current department or agency	18	82	554
2018	More than 20 years in current department or agency	21	79	290

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	384
2019	3 to 10 years in current department or agency	23	77	638
2019	11 to 20 years in current department or agency	30	70	529
2019	More than 20 years in current department or agency	31	69	309
2018	Less than 3 years in current department or agency	21	79	414
2018	3 to 10 years in current department or agency	25	75	723
2018	11 to 20 years in current department or agency	29	71	556
2018	More than 20 years in current department or agency	29	71	288

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	384
2019	3 to 10 years in current department or agency	11	89	638
2019	11 to 20 years in current department or agency	14	86	529
2019	More than 20 years in current department or agency	11	89	309
2018	Less than 3 years in current department or agency	10	90	414
2018	3 to 10 years in current department or agency	12	88	723
2018	11 to 20 years in current department or agency	15	85	556
2018	More than 20 years in current department or agency	15	85	288

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	1	99	384
2019	3 to 10 years in current department or agency	2	98	638
2019	11 to 20 years in current department or agency	4	96	529
2019	More than 20 years in current department or agency	3	97	309
2018	Less than 3 years in current department or agency	2	98	414
2018	3 to 10 years in current department or agency	2	98	723
2018	11 to 20 years in current department or agency	3	97	556
2018	More than 20 years in current department or agency	4	96	288

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	384
2019	3 to 10 years in current department or agency	18	82	638
2019	11 to 20 years in current department or agency	24	76	529
2019	More than 20 years in current department or agency	21	79	309
2018	Less than 3 years in current department or agency	13	87	414
2018	3 to 10 years in current department or agency	18	82	723
2018	11 to 20 years in current department or agency	22	78	556
2018	More than 20 years in current department or agency	21	79	288

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	384
2019	3 to 10 years in current department or agency	4	96	638
2019	11 to 20 years in current department or agency	5	95	529
2019	More than 20 years in current department or agency	5	95	309
2018	Less than 3 years in current department or agency	3	97	414
2018	3 to 10 years in current department or agency	4	96	723
2018	11 to 20 years in current department or agency	3	97	556
2018	More than 20 years in current department or agency	5	95	288

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	384
2019	3 to 10 years in current department or agency	4	96	638
2019	11 to 20 years in current department or agency	7	93	529
2019	More than 20 years in current department or agency	8	92	309
2018	Less than 3 years in current department or agency	5	95	414
2018	3 to 10 years in current department or agency	6	94	723
2018	11 to 20 years in current department or agency	8	92	556
2018	More than 20 years in current department or agency	7	93	288

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	384
2019	3 to 10 years in current department or agency	8	92	638
2019	11 to 20 years in current department or agency	8	92	529
2019	More than 20 years in current department or agency	9	91	309
2018	Less than 3 years in current department or agency	10	90	414
2018	3 to 10 years in current department or agency	9	91	723
2018	11 to 20 years in current department or agency	10	90	556
2018	More than 20 years in current department or agency	7	93	288

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	384
2019	3 to 10 years in current department or agency	7	93	638
2019	11 to 20 years in current department or agency	8	92	529
2019	More than 20 years in current department or agency	7	93	309
2018	Less than 3 years in current department or agency	4	96	414
2018	3 to 10 years in current department or agency	9	91	723
2018	11 to 20 years in current department or agency	8	92	556
2018	More than 20 years in current department or agency	9	91	288

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	384
2019	3 to 10 years in current department or agency	53	47	638
2019	11 to 20 years in current department or agency	50	50	529
2019	More than 20 years in current department or agency	49	51	309
2018	Less than 3 years in current department or agency	58	42	414
2018	3 to 10 years in current department or agency	51	49	723
2018	11 to 20 years in current department or agency	46	54	556
2018	More than 20 years in current department or agency	48	52	288

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	347
2019	3 to 10 years in current department or agency	6	94	581
2019	11 to 20 years in current department or agency	8	92	464
2019	More than 20 years in current department or agency	7	93	268
2018	Less than 3 years in current department or agency	6	94	395
2018	3 to 10 years in current department or agency	5	95	678
2018	11 to 20 years in current department or agency	5	95	509
2018	More than 20 years in current department or agency	5	95	269

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	347
2019	3 to 10 years in current department or agency	15	85	581
2019	11 to 20 years in current department or agency	8	92	464
2019	More than 20 years in current department or agency	10	90	268
2018	Less than 3 years in current department or agency	20	80	395
2018	3 to 10 years in current department or agency	14	86	678
2018	11 to 20 years in current department or agency	9	91	509
2018	More than 20 years in current department or agency	7	93	269

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	347
2019	3 to 10 years in current department or agency	3	97	581
2019	11 to 20 years in current department or agency	3	97	464
2019	More than 20 years in current department or agency	5	95	268
2018	Less than 3 years in current department or agency	5	95	395
2018	3 to 10 years in current department or agency	3	97	678
2018	11 to 20 years in current department or agency	3	97	509
2018	More than 20 years in current department or agency	2	98	269

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	347
2019	3 to 10 years in current department or agency	3	97	581
2019	11 to 20 years in current department or agency	2	98	464
2019	More than 20 years in current department or agency	3	97	268
2018	3 to 10 years in current department or agency	2	98	678
2018	11 to 20 years in current department or agency	2	98	509

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	1	99	347
2019	3 to 10 years in current department or agency	3	97	581
2019	11 to 20 years in current department or agency	3	97	464
2019	More than 20 years in current department or agency	5	95	268
2018	Less than 3 years in current department or agency	4	96	395
2018	3 to 10 years in current department or agency	2	98	678
2018	11 to 20 years in current department or agency	2	98	509
2018	More than 20 years in current department or agency	3	97	269

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	347
2019	3 to 10 years in current department or agency	2	98	581
2019	11 to 20 years in current department or agency	4	96	464
2019	More than 20 years in current department or agency	5	95	268
2018	Less than 3 years in current department or agency	4	96	395
2018	3 to 10 years in current department or agency	3	97	678
2018	11 to 20 years in current department or agency	4	96	509
2018	More than 20 years in current department or agency	5	95	269

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	347
2019	3 to 10 years in current department or agency	4	96	581
2019	11 to 20 years in current department or agency	5	95	464
2019	More than 20 years in current department or agency	5	95	268
2018	Less than 3 years in current department or agency	7	93	395
2018	3 to 10 years in current department or agency	7	93	678
2018	11 to 20 years in current department or agency	5	95	509
2018	More than 20 years in current department or agency	3	97	269

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	347
2019	3 to 10 years in current department or agency	11	89	581
2019	11 to 20 years in current department or agency	7	93	464
2019	More than 20 years in current department or agency	6	94	268
2018	Less than 3 years in current department or agency	12	88	395
2018	3 to 10 years in current department or agency	11	89	678
2018	11 to 20 years in current department or agency	7	93	509
2018	More than 20 years in current department or agency	7	93	269

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	347
2019	3 to 10 years in current department or agency	8	92	581
2019	11 to 20 years in current department or agency	11	89	464
2019	More than 20 years in current department or agency	9	91	268
2018	Less than 3 years in current department or agency	9	91	395
2018	3 to 10 years in current department or agency	10	90	678
2018	11 to 20 years in current department or agency	10	90	509
2018	More than 20 years in current department or agency	13	87	269

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	347
2019	3 to 10 years in current department or agency	27	73	581
2019	11 to 20 years in current department or agency	25	75	464
2019	More than 20 years in current department or agency	24	76	268
2018	Less than 3 years in current department or agency	20	80	395
2018	3 to 10 years in current department or agency	21	79	678
2018	11 to 20 years in current department or agency	24	76	509
2018	More than 20 years in current department or agency	23	77	269

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	347
2019	3 to 10 years in current department or agency	9	91	581
2019	11 to 20 years in current department or agency	8	92	464
2019	More than 20 years in current department or agency	9	91	268
2018	Less than 3 years in current department or agency	7	93	395
2018	3 to 10 years in current department or agency	9	91	678
2018	11 to 20 years in current department or agency	9	91	509
2018	More than 20 years in current department or agency	9	91	269

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	347
2019	3 to 10 years in current department or agency	44	56	581
2019	11 to 20 years in current department or agency	45	55	464
2019	More than 20 years in current department or agency	45	55	268
2018	Less than 3 years in current department or agency	40	60	395
2018	3 to 10 years in current department or agency	41	59	678
2018	11 to 20 years in current department or agency	44	56	509
2018	More than 20 years in current department or agency	41	59	269

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	2	98	581
2019	11 to 20 years in current department or agency	1	99	464
2018	3 to 10 years in current department or agency	2	98	678
2018	11 to 20 years in current department or agency	1	99	509

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	347
2019	3 to 10 years in current department or agency	64	36	581
2019	11 to 20 years in current department or agency	62	38	464
2019	More than 20 years in current department or agency	66	34	268
2018	Less than 3 years in current department or agency	56	44	395
2018	3 to 10 years in current department or agency	64	36	678
2018	11 to 20 years in current department or agency	65	35	509
2018	More than 20 years in current department or agency	66	34	269

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	2	98	347
2019	3 to 10 years in current department or agency	3	97	581
2019	11 to 20 years in current department or agency	3	97	464
2019	More than 20 years in current department or agency	5	95	268
2018	Less than 3 years in current department or agency	2	98	395
2018	3 to 10 years in current department or agency	2	98	678
2018	11 to 20 years in current department or agency	4	96	509
2018	More than 20 years in current department or agency	5	95	269

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	347
2019	3 to 10 years in current department or agency	10	90	581
2019	11 to 20 years in current department or agency	12	88	464
2019	More than 20 years in current department or agency	9	91	268
2018	Less than 3 years in current department or agency	13	87	395
2018	3 to 10 years in current department or agency	13	87	678
2018	11 to 20 years in current department or agency	11	89	509
2018	More than 20 years in current department or agency	16	84	269

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	7294
2019	3 to 10 years in current department or agency	10	90	8626
2019	11 to 20 years in current department or agency	11	89	6339
2019	More than 20 years in current department or agency	10	90	3795

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	16	17	3	2	24	7	67	8	7297
2019	3 to 10 years in current department or agency	23	17	21	4	4	25	6	58	12	8629
2019	11 to 20 years in current department or agency	22	19	20	5	4	25	5	58	14	6340
2019	More than 20 years in current department or agency	24	20	20	5	5	22	4	60	13	3795
2018	Less than 3 years in current department or agency	30	18	18	2	2	24	6	69	5	8386
2018	3 to 10 years in current department or agency	20	20	24	4	4	24	5	56	11	8705
2018	11 to 20 years in current department or agency	19	20	25	4	4	24	3	54	11	6343
2018	More than 20 years in current department or agency	21	24	23	4	4	22	3	59	10	3894
2017	Less than 3 years in current department or agency	27	17	15	2	2	29	8	71	5	7626
2017	3 to 10 years in current department or agency	21	20	20	3	3	27	6	60	10	9591
2017	11 to 20 years in current department or agency	19	21	22	4	4	26	5	57	12	7067
2017	More than 20 years in current department or agency	20	24	21	4	3	24	4	61	10	4424
2014	Less than 3 years in current department or agency	27	16	15	2	2	31	8	70	6	6953
2014	3 to 10 years in current department or agency	22	19	20	3	3	27	6	62	8	11215
2014	11 to 20 years in current department or agency	20	20	22	4	3	27	5	58	10	7691
2014	More than 20 years in current department or agency	23	23	21	3	3	24	4	63	8	5812

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	26	13	2	2	7	1	81	5	7291
2019	3 to 10 years in current department or agency	39	29	16	4	4	7	1	75	8	8632
2019	11 to 20 years in current department or agency	38	31	15	5	3	7	1	75	9	6330
2019	More than 20 years in current department or agency	40	31	16	4	4	5	0	75	8	3799
2018	Less than 3 years in current department or agency	47	28	13	2	2	8	1	82	4	8383
2018	3 to 10 years in current department or agency	33	32	18	4	3	8	1	72	8	8719
2018	11 to 20 years in current department or agency	33	33	19	4	4	6	0	71	9	6344
2018	More than 20 years in current department or agency	34	35	17	4	3	6	1	74	8	3894
2017	Less than 3 years in current department or agency	45	27	11	2	2	11	2	83	4	7613
2017	3 to 10 years in current department or agency	35	32	16	3	3	9	1	75	7	9576
2017	11 to 20 years in current department or agency	33	34	16	4	4	7	1	74	9	7048
2017	More than 20 years in current department or agency	33	36	16	4	3	7	0	75	7	4408
2014	Less than 3 years in current department or agency	46	27	11	2	1	11	1	83	4	6950
2014	3 to 10 years in current department or agency	38	31	15	3	2	9	1	77	6	11213
2014	11 to 20 years in current department or agency	34	33	16	4	3	9	1	74	8	7689
2014	More than 20 years in current department or agency	35	35	15	3	3	8	1	77	6	5801

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	30	20	9	9	0	1	62	18	7299
2019	3 to 10 years in current department or agency	29	31	19	10	10	0	1	60	20	8638
2019	11 to 20 years in current department or agency	31	33	18	9	8	0	1	64	17	6340
2019	More than 20 years in current department or agency	36	31	16	8	8	0	1	68	16	3801
2018	Less than 3 years in current department or agency	29	29	21	10	9	0	1	60	20	8390
2018	3 to 10 years in current department or agency	25	29	22	11	12	0	1	55	23	8711
2018	11 to 20 years in current department or agency	27	30	21	10	10	0	1	57	21	6337
2018	More than 20 years in current department or agency	28	29	21	11	9	0	2	58	20	3898
2017	Less than 3 years in current department or agency	27	28	19	11	12	1	2	57	23	7624
2017	3 to 10 years in current department or agency	27	28	19	12	12	1	2	56	24	9582
2017	11 to 20 years in current department or agency	27	29	19	12	11	1	2	57	23	7060
2017	More than 20 years in current department or agency	27	26	20	12	12	1	3	55	25	4412

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	32	22	10	5	0	1	62	15	7295
2019	3 to 10 years in current department or agency	21	31	25	14	8	0	1	52	23	8635
2019	11 to 20 years in current department or agency	17	32	26	15	9	0	1	49	25	6345
2019	More than 20 years in current department or agency	17	29	27	16	10	0	1	46	27	3804
2018	Less than 3 years in current department or agency	27	30	26	10	5	0	1	58	16	8379
2018	3 to 10 years in current department or agency	17	28	29	16	9	0	1	45	25	8700
2018	11 to 20 years in current department or agency	15	26	29	18	12	0	1	41	30	6343
2018	More than 20 years in current department or agency	13	24	31	18	12	0	1	38	30	3886
2017	Less than 3 years in current department or agency	29	31	23	10	5	1	2	61	15	7618
2017	3 to 10 years in current department or agency	19	30	27	14	9	0	1	50	23	9572
2017	11 to 20 years in current department or agency	15	28	28	17	10	0	1	44	27	7064
2017	More than 20 years in current department or agency	14	25	29	18	11	0	1	40	30	4414

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	28	15	6	4	0	3	74	10	7268
2019	3 to 10 years in current department or agency	30	32	19	10	6	0	3	64	16	8604
2019	11 to 20 years in current department or agency	24	34	22	11	7	0	2	59	19	6316
2019	More than 20 years in current department or agency	21	32	25	13	8	0	1	54	21	3787
2018	Less than 3 years in current department or agency	38	27	18	8	4	1	4	68	13	8359
2018	3 to 10 years in current department or agency	25	29	23	12	8	0	3	56	21	8656
2018	11 to 20 years in current department or agency	19	29	26	14	9	0	2	50	24	6307
2018	More than 20 years in current department or agency	16	29	28	16	10	1	1	45	27	3886
2017	Less than 3 years in current department or agency	39	27	15	8	4	1	5	71	13	7608
2017	3 to 10 years in current department or agency	26	29	21	12	7	1	4	58	20	9562
2017	11 to 20 years in current department or agency	20	30	24	14	9	0	3	52	24	7054
2017	More than 20 years in current department or agency	17	29	26	16	10	1	2	47	27	4409

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	25	15	7	5	2	2	72	12	7261
2019	3 to 10 years in current department or agency	30	27	19	12	9	1	2	59	22	8595
2019	11 to 20 years in current department or agency	24	27	22	14	10	1	3	53	24	6312
2019	More than 20 years in current department or agency	23	26	23	15	10	1	2	51	26	3780
2018	Less than 3 years in current department or agency	40	25	17	8	5	2	3	68	14	8366
2018	3 to 10 years in current department or agency	26	24	22	14	10	1	3	53	25	8664
2018	11 to 20 years in current department or agency	20	24	24	16	12	1	2	47	29	6306
2018	More than 20 years in current department or agency	19	23	26	17	12	1	2	44	30	3878
2017	Less than 3 years in current department or agency	40	24	15	8	6	3	4	68	15	7620
2017	3 to 10 years in current department or agency	27	24	20	14	10	2	4	54	25	9575
2017	11 to 20 years in current department or agency	21	24	22	16	12	2	4	48	29	7062
2017	More than 20 years in current department or agency	19	24	25	16	12	1	3	45	29	4412

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	14	5	1	1	0	6	92	3	7268
2019	3 to 10 years in current department or agency	64	17	6	2	2	0	8	89	4	8607
2019	11 to 20 years in current department or agency	60	19	7	3	2	1	9	87	6	6306
2019	More than 20 years in current department or agency	55	19	9	3	2	1	11	84	6	3791
2018	Less than 3 years in current department or agency	67	15	7	2	1	1	7	90	3	8361
2018	3 to 10 years in current department or agency	59	18	8	3	2	0	10	85	5	8679
2018	11 to 20 years in current department or agency	55	19	9	4	2	1	11	83	7	6307
2018	More than 20 years in current department or agency	49	20	12	5	3	1	12	78	8	3878
2017	Less than 3 years in current department or agency	63	14	6	2	1	1	13	90	3	7597
2017	3 to 10 years in current department or agency	55	17	7	3	2	1	15	86	5	9565
2017	11 to 20 years in current department or agency	51	18	9	3	2	1	16	83	6	7053
2017	More than 20 years in current department or agency	44	20	10	4	2	1	18	79	8	4402

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	16	6	5	1	72	11	7275
2019	3 to 10 years in current department or agency	36	30	18	8	6	1	67	15	8630
2019	11 to 20 years in current department or agency	33	32	19	8	6	1	66	15	6345
2019	More than 20 years in current department or agency	37	31	18	7	5	1	70	12	3801
2018	Less than 3 years in current department or agency	44	26	17	7	5	1	70	12	8377
2018	3 to 10 years in current department or agency	34	28	21	9	7	1	63	16	8696
2018	11 to 20 years in current department or agency	31	29	21	10	8	1	61	18	6326
2018	More than 20 years in current department or agency	32	29	21	9	6	2	63	16	3886
2017	Less than 3 years in current department or agency	40	28	18	8	5	1	69	13	7597
2017	3 to 10 years in current department or agency	31	31	21	10	6	1	63	16	9543
2017	11 to 20 years in current department or agency	28	31	22	11	7	1	60	18	7039
2017	More than 20 years in current department or agency	31	33	22	8	5	1	65	13	4398

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	32	16	6	3	1	2	75	9	7283
2019	3 to 10 years in current department or agency	30	36	20	8	5	1	2	67	13	8615
2019	11 to 20 years in current department or agency	26	38	21	9	5	1	1	65	14	6333
2019	More than 20 years in current department or agency	25	37	21	9	5	1	2	64	14	3803
2018	Less than 3 years in current department or agency	38	32	17	6	3	1	2	73	9	8337
2018	3 to 10 years in current department or agency	25	35	23	10	6	1	1	60	16	8691
2018	11 to 20 years in current department or agency	21	35	25	11	6	1	1	58	17	6330
2018	More than 20 years in current department or agency	20	36	25	11	6	1	1	57	17	3887
2017	Less than 3 years in current department or agency	41	29	16	6	3	1	3	73	10	7590
2017	3 to 10 years in current department or agency	26	33	22	10	5	1	2	61	16	9533
2017	11 to 20 years in current department or agency	22	34	23	11	6	1	2	58	18	7029
2017	More than 20 years in current department or agency	23	34	23	11	6	1	2	59	17	4394

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	31	19	9	4	1	1	69	12	7270
2019	3 to 10 years in current department or agency	24	34	23	11	7	0	1	58	19	8607
2019	11 to 20 years in current department or agency	20	35	24	13	7	1	1	55	20	6325
2019	More than 20 years in current department or agency	18	35	25	14	7	1	1	54	21	3802
2018	Less than 3 years in current department or agency	33	31	21	9	4	1	2	66	13	8336
2018	3 to 10 years in current department or agency	20	31	25	13	8	1	1	53	22	8691
2018	11 to 20 years in current department or agency	16	31	26	16	9	0	1	48	25	6323
2018	More than 20 years in current department or agency	14	32	28	16	9	0	1	46	26	3879
2017	Less than 3 years in current department or agency	36	30	18	8	4	1	3	69	13	7599
2017	3 to 10 years in current department or agency	21	31	23	14	7	1	2	54	22	9538
2017	11 to 20 years in current department or agency	16	30	25	17	10	1	2	47	27	7037
2017	More than 20 years in current department or agency	15	31	26	17	9	1	1	47	27	4397

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	30	14	7	4	0	1	74	11	7276
2019	3 to 10 years in current department or agency	35	31	18	9	5	0	1	68	14	8607
2019	11 to 20 years in current department or agency	33	33	19	9	5	0	1	67	14	6326
2019	More than 20 years in current department or agency	34	34	18	9	4	0	1	69	14	3791
2018	Less than 3 years in current department or agency	39	30	17	8	4	1	2	70	12	8328
2018	3 to 10 years in current department or agency	30	31	21	10	6	0	1	62	17	8690
2018	11 to 20 years in current department or agency	28	32	21	11	7	0	1	61	18	6322
2018	More than 20 years in current department or agency	26	35	22	10	5	0	1	63	15	3883
2017	Less than 3 years in current department or agency	40	29	16	8	4	1	2	71	12	7598
2017	3 to 10 years in current department or agency	31	31	19	10	6	1	2	64	16	9538
2017	11 to 20 years in current department or agency	27	33	20	11	6	1	2	61	18	7034
2017	More than 20 years in current department or agency	28	33	21	10	5	1	2	63	15	4394

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	27	12	6	4	1	1	77	11	7266
2019	3 to 10 years in current department or agency	39	28	16	9	7	0	1	68	16	8595
2019	11 to 20 years in current department or agency	39	29	16	8	7	1	1	68	15	6323
2019	More than 20 years in current department or agency	41	28	15	8	7	0	1	70	15	3801

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	31	19	10	5	0	1	66	15	7254
2019	3 to 10 years in current department or agency	28	32	20	11	7	0	1	61	18	8570
2019	11 to 20 years in current department or agency	26	32	22	12	7	0	1	59	19	6298
2019	More than 20 years in current department or agency	24	31	24	13	7	1	1	55	20	3782
2018	Less than 3 years in current department or agency	30	29	22	11	5	0	1	60	17	8317
2018	3 to 10 years in current department or agency	24	31	23	13	8	0	1	56	21	8674
2018	11 to 20 years in current department or agency	22	30	25	14	9	0	1	52	23	6308
2018	More than 20 years in current department or agency	18	30	25	15	9	1	1	49	25	3870
2017	Less than 3 years in current department or agency	30	32	20	10	6	1	2	63	16	7583
2017	3 to 10 years in current department or agency	26	32	22	12	7	1	2	59	19	9518
2017	11 to 20 years in current department or agency	21	30	23	14	9	1	2	53	24	7028
2017	More than 20 years in current department or agency	19	30	26	16	8	0	2	49	24	4385

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	21	9	4	2	2	85	6	7244
2019	3 to 10 years in current department or agency	52	25	11	5	4	2	80	9	8579
2019	11 to 20 years in current department or agency	51	25	12	5	4	2	79	9	6313
2019	More than 20 years in current department or agency	51	26	12	4	4	2	79	8	3788
2018	Less than 3 years in current department or agency	61	21	10	4	2	3	84	6	8308
2018	3 to 10 years in current department or agency	51	23	12	6	4	3	77	10	8644
2018	11 to 20 years in current department or agency	50	24	13	6	5	3	75	12	6303
2018	More than 20 years in current department or agency	49	24	14	7	4	3	75	11	3868
2017	Less than 3 years in current department or agency	61	21	10	4	2	3	85	6	7618
2017	3 to 10 years in current department or agency	51	24	13	5	3	2	78	9	9587
2017	11 to 20 years in current department or agency	48	24	14	7	4	3	75	11	7071
2017	More than 20 years in current department or agency	49	25	14	5	3	3	76	9	4416

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	5	2	2	1	6	91	4	7258
2019	3 to 10 years in current department or agency	70	13	5	2	2	1	7	90	5	8577
2019	11 to 20 years in current department or agency	69	14	5	2	2	1	7	90	5	6319
2019	More than 20 years in current department or agency	68	14	5	2	2	1	7	90	5	3787
2018	Less than 3 years in current department or agency	73	13	6	2	1	1	5	91	3	8318
2018	3 to 10 years in current department or agency	66	15	7	2	3	1	6	88	5	8673
2018	11 to 20 years in current department or agency	65	15	7	3	3	1	6	86	7	6321
2018	More than 20 years in current department or agency	63	17	7	3	2	1	6	87	6	3872

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	5	3	3	1	3	89	6	7275
2019	3 to 10 years in current department or agency	69	13	7	3	4	1	3	85	8	8608
2019	11 to 20 years in current department or agency	67	14	7	4	5	1	3	84	9	6319
2019	More than 20 years in current department or agency	69	14	6	4	4	1	3	85	8	3794
2018	Less than 3 years in current department or agency	75	11	5	3	2	1	4	90	5	8321
2018	3 to 10 years in current department or agency	66	15	7	4	4	1	4	84	8	8675
2018	11 to 20 years in current department or agency	66	14	7	4	5	1	3	84	9	6320
2018	More than 20 years in current department or agency	66	14	7	4	4	1	4	85	8	3879
2017	Less than 3 years in current department or agency	77	10	4	2	2	1	4	91	5	7616
2017	3 to 10 years in current department or agency	68	14	6	4	3	1	4	87	7	9578
2017	11 to 20 years in current department or agency	66	14	6	4	4	1	4	84	9	7068
2017	More than 20 years in current department or agency	67	15	7	4	3	1	4	86	7	4416

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	21	7	2	2	2	89	4	7252
2019	3 to 10 years in current department or agency	57	27	9	3	2	2	85	5	8576
2019	11 to 20 years in current department or agency	54	29	10	4	2	2	84	6	6304
2019	More than 20 years in current department or agency	55	28	10	3	2	1	85	5	3777
2018	Less than 3 years in current department or agency	66	21	7	3	2	2	88	4	8361
2018	3 to 10 years in current department or agency	53	28	10	4	3	2	83	6	8698
2018	11 to 20 years in current department or agency	51	30	11	4	2	2	82	7	6345
2018	More than 20 years in current department or agency	51	30	11	3	2	2	83	6	3894
2017	Less than 3 years in current department or agency	68	19	6	2	1	3	90	3	7598
2017	3 to 10 years in current department or agency	55	28	9	3	2	2	85	5	9578
2017	11 to 20 years in current department or agency	52	30	10	4	2	3	84	6	7063
2017	More than 20 years in current department or agency	53	29	10	3	1	3	85	5	4419

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	16	7	3	3	0	2	87	6	7242
2019	3 to 10 years in current department or agency	59	20	9	5	5	0	1	81	10	8557
2019	11 to 20 years in current department or agency	55	22	10	6	5	0	2	79	11	6294
2019	More than 20 years in current department or agency	56	23	9	5	4	0	1	81	10	3781
2018	Less than 3 years in current department or agency	68	16	8	4	3	0	2	85	7	8330
2018	3 to 10 years in current department or agency	51	23	12	6	6	0	2	76	12	8678
2018	11 to 20 years in current department or agency	49	25	12	6	6	0	1	75	13	6313
2018	More than 20 years in current department or agency	49	25	12	7	5	0	2	76	12	3878
2017	Less than 3 years in current department or agency	70	15	6	3	3	1	3	89	6	7611
2017	3 to 10 years in current department or agency	57	21	9	6	4	1	2	80	10	9576
2017	11 to 20 years in current department or agency	54	22	10	6	5	0	3	78	12	7060
2017	More than 20 years in current department or agency	54	23	10	6	4	0	3	80	10	4415

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	6	3	1	1	0	23	95	2	7226
2019	3 to 10 years in current department or agency	58	10	4	1	1	0	26	92	3	8531
2019	11 to 20 years in current department or agency	49	14	6	2	1	0	27	87	4	6280
2019	More than 20 years in current department or agency	48	17	7	2	1	0	24	86	5	3767
2018	Less than 3 years in current department or agency	62	6	2	1	1	0	27	95	2	8276
2018	3 to 10 years in current department or agency	51	10	5	1	1	0	31	90	3	8631
2018	11 to 20 years in current department or agency	45	14	7	2	1	0	31	85	5	6294
2018	More than 20 years in current department or agency	43	16	8	3	2	0	28	82	7	3860
2017	Less than 3 years in current department or agency	64	6	2	1	0	0	26	96	2	7607
2017	3 to 10 years in current department or agency	53	10	4	1	1	1	31	92	3	9566
2017	11 to 20 years in current department or agency	46	13	6	2	1	0	32	87	5	7062
2017	More than 20 years in current department or agency	45	16	7	3	1	0	28	85	5	4410

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	17	8	3	2	0	4	88	4	7240
2019	3 to 10 years in current department or agency	60	21	9	3	2	0	5	85	5	8572
2019	11 to 20 years in current department or agency	60	21	9	2	2	0	6	86	4	6285
2019	More than 20 years in current department or agency	61	21	8	3	1	0	6	87	4	3784
2018	Less than 3 years in current department or agency	64	17	8	3	2	1	5	86	5	8306
2018	3 to 10 years in current department or agency	54	22	11	4	3	0	6	81	7	8663
2018	11 to 20 years in current department or agency	55	23	11	3	2	0	7	83	5	6324
2018	More than 20 years in current department or agency	54	24	10	3	1	0	8	85	5	3871
2017	Less than 3 years in current department or agency	65	16	8	3	1	1	6	88	4	7559
2017	3 to 10 years in current department or agency	57	20	9	4	2	1	8	84	6	9535
2017	11 to 20 years in current department or agency	55	22	10	3	1	0	8	85	5	7022
2017	More than 20 years in current department or agency	57	21	9	3	1	0	8	86	4	4389

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	15	11	9	16	1	2	63	25	7284
2019	3 to 10 years in current department or agency	63	16	7	4	6	0	3	82	11	8603
2019	11 to 20 years in current department or agency	71	14	5	2	3	1	4	89	5	6315
2019	More than 20 years in current department or agency	77	11	4	1	2	1	4	92	4	3785
2018	Less than 3 years in current department or agency	42	15	13	11	17	0	2	58	28	8369
2018	3 to 10 years in current department or agency	57	18	8	5	7	0	4	79	13	8693
2018	11 to 20 years in current department or agency	66	17	6	3	3	1	4	87	6	6339
2018	More than 20 years in current department or agency	72	13	4	2	2	1	6	90	5	3890
2017	Less than 3 years in current department or agency	39	17	13	12	15	1	2	58	28	7623
2017	3 to 10 years in current department or agency	52	19	9	7	9	1	4	74	16	9588
2017	11 to 20 years in current department or agency	60	19	8	4	4	1	5	83	9	7068
2017	More than 20 years in current department or agency	67	15	6	3	3	1	6	87	6	4420

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	29	12	4	3	0	2	80	7	7264
2019	3 to 10 years in current department or agency	47	30	14	5	3	0	2	78	8	8585
2019	11 to 20 years in current department or agency	46	31	14	4	2	0	2	79	7	6301
2019	More than 20 years in current department or agency	50	30	12	3	2	0	2	82	5	3773
2018	Less than 3 years in current department or agency	48	28	14	5	3	0	2	78	8	8344
2018	3 to 10 years in current department or agency	42	31	15	6	3	0	2	75	9	8688
2018	11 to 20 years in current department or agency	43	30	16	5	3	0	2	75	8	6331
2018	More than 20 years in current department or agency	45	30	14	5	2	0	3	78	8	3879
2017	Less than 3 years in current department or agency	50	29	12	4	2	0	2	81	7	7614
2017	3 to 10 years in current department or agency	43	32	14	5	2	0	3	77	8	9575
2017	11 to 20 years in current department or agency	41	32	15	6	3	0	3	76	8	7059
2017	More than 20 years in current department or agency	46	31	13	4	2	1	3	80	7	4403

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	37	31	9	3	58	11	7310
2019	3 to 10 years in current department or agency	16	34	34	12	4	50	16	8656
2019	11 to 20 years in current department or agency	14	33	36	12	4	47	17	6359
2019	More than 20 years in current department or agency	15	31	36	12	4	47	17	3806
2018	Less than 3 years in current department or agency	19	37	32	8	3	57	11	8405
2018	3 to 10 years in current department or agency	13	32	35	13	5	46	19	8730
2018	11 to 20 years in current department or agency	12	30	38	15	5	42	20	6354
2018	More than 20 years in current department or agency	12	28	40	15	5	40	20	3905
2017	Less than 3 years in current department or agency	17	36	33	9	4	54	13	7629
2017	3 to 10 years in current department or agency	12	31	38	13	5	43	19	9596
2017	11 to 20 years in current department or agency	10	27	41	15	7	37	21	7075
2017	More than 20 years in current department or agency	11	26	41	15	6	37	22	4425

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	16	38	26	11	0	37	25	7245
2019	3 to 10 years in current department or agency	11	19	40	22	8	0	30	30	8577
2019	11 to 20 years in current department or agency	10	20	41	20	8	0	28	31	6297
2019	More than 20 years in current department or agency	10	20	42	20	8	0	28	30	3764
2018	Less than 3 years in current department or agency	7	15	37	26	14	0	40	22	8309
2018	3 to 10 years in current department or agency	11	19	41	21	7	0	29	30	8637
2018	11 to 20 years in current department or agency	11	21	41	21	7	0	27	32	6263
2018	More than 20 years in current department or agency	10	22	41	19	7	0	26	32	3849
2017	Less than 3 years in current department or agency	6	15	37	26	14	1	41	22	7597
2017	3 to 10 years in current department or agency	9	19	42	21	8	0	29	28	9551
2017	11 to 20 years in current department or agency	10	21	42	20	6	0	27	31	7040
2017	More than 20 years in current department or agency	9	21	43	19	7	0	26	31	4412

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	38	14	6	3	2	76	9	7299
2019	3 to 10 years in current department or agency	33	42	14	7	3	1	76	10	8623
2019	11 to 20 years in current department or agency	33	43	13	6	3	1	77	9	6338
2019	More than 20 years in current department or agency	35	45	12	5	3	1	80	7	3789
2018	Less than 3 years in current department or agency	37	38	14	6	2	3	77	9	8385
2018	3 to 10 years in current department or agency	31	43	14	7	4	2	75	10	8707
2018	11 to 20 years in current department or agency	32	44	14	7	3	1	76	10	6329
2018	More than 20 years in current department or agency	33	44	13	6	2	1	78	8	3884
2017	Less than 3 years in current department or agency	29	40	15	6	4	6	74	11	7614
2017	3 to 10 years in current department or agency	26	43	15	8	5	3	71	13	9570
2017	11 to 20 years in current department or agency	26	45	15	7	4	2	73	12	7065
2017	More than 20 years in current department or agency	27	45	15	6	4	3	74	10	4400

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	37	17	9	4	2	69	14	7292
2019	3 to 10 years in current department or agency	25	37	18	12	7	1	62	19	8636
2019	11 to 20 years in current department or agency	24	37	18	12	8	2	62	20	6350
2019	More than 20 years in current department or agency	24	38	18	11	7	1	64	18	3796
2018	Less than 3 years in current department or agency	34	36	16	8	4	2	72	12	8392
2018	3 to 10 years in current department or agency	23	38	18	12	8	2	61	20	8699
2018	11 to 20 years in current department or agency	22	38	17	13	9	1	61	22	6350
2018	More than 20 years in current department or agency	22	40	17	12	8	2	63	20	3887
2017	Less than 3 years in current department or agency	25	41	15	10	5	3	69	15	7626
2017	3 to 10 years in current department or agency	17	40	18	14	8	2	59	23	9580
2017	11 to 20 years in current department or agency	16	39	18	15	10	2	56	25	7066
2017	More than 20 years in current department or agency	17	39	20	13	8	2	58	22	4414

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	7302
2019	3 to 10 years in current department or agency	18	82	8637
2019	11 to 20 years in current department or agency	18	82	6349
2019	More than 20 years in current department or agency	17	83	3806
2017	Less than 3 years in current department or agency	14	86	7619
2017	3 to 10 years in current department or agency	18	82	9583
2017	11 to 20 years in current department or agency	19	81	7072
2017	More than 20 years in current department or agency	16	84	4416
2014	Less than 3 years in current department or agency	14	86	6936
2014	3 to 10 years in current department or agency	16	84	11208
2014	11 to 20 years in current department or agency	17	83	7676
2014	More than 20 years in current department or agency	15	85	5802

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	83	17	1158
2019	3 to 10 years in current department or agency	83	17	1505
2019	11 to 20 years in current department or agency	83	17	1153
2019	More than 20 years in current department or agency	81	19	654
2017	Less than 3 years in current department or agency	82	18	1071
2017	3 to 10 years in current department or agency	80	20	1680
2017	11 to 20 years in current department or agency	81	19	1358
2017	More than 20 years in current department or agency	78	22	691
2014	Less than 3 years in current department or agency	83	17	947
2014	3 to 10 years in current department or agency	83	17	1769
2014	11 to 20 years in current department or agency	78	22	1261
2014	More than 20 years in current department or agency	80	20	854

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	35	6	9	4	1	0	80	14	951
2019	3 to 10 years in current department or agency	44	34	6	10	5	0	0	78	15	1236
2019	11 to 20 years in current department or agency	42	34	7	10	6	0	0	77	16	952
2019	More than 20 years in current department or agency	46	33	5	10	5	0	0	80	15	530
2017	Less than 3 years in current department or agency	48	36	5	7	2	1	1	85	10	874
2017	3 to 10 years in current department or agency	44	35	6	8	5	0	0	80	13	1346
2017	11 to 20 years in current department or agency	41	39	5	9	5	1	0	81	14	1100
2017	More than 20 years in current department or agency	44	38	6	7	5	0	1	82	12	536
2014	Less than 3 years in current department or agency	58	30	4	5	2	1	0	89	7	782
2014	3 to 10 years in current department or agency	51	33	5	7	4	0	0	85	10	1476
2014	11 to 20 years in current department or agency	49	32	5	8	5	1	0	82	13	985
2014	More than 20 years in current department or agency	50	32	6	7	4	0	1	83	11	680

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	40	17	6	4	3	1	30	70	7286
2019	3 to 10 years in current department or agency	26	41	19	6	4	2	1	27	73	8617
2019	11 to 20 years in current department or agency	31	42	16	4	3	3	0	32	68	6333
2019	More than 20 years in current department or agency	36	40	15	4	2	2	0	37	63	3794
2018	Less than 3 years in current department or agency	40	29	15	6	5	3	1	42	58	8397
2018	3 to 10 years in current department or agency	34	32	18	7	6	3	1	35	65	8741
2018	11 to 20 years in current department or agency	38	32	16	6	4	3	1	39	61	6377
2018	More than 20 years in current department or agency	42	31	15	6	3	2	1	44	56	3920
2017	Less than 3 years in current department or agency	35	27	17	8	8	4	1	37	63	7632
2017	3 to 10 years in current department or agency	36	29	17	7	6	4	1	38	62	9595
2017	11 to 20 years in current department or agency	41	28	16	6	5	4	1	43	57	7073
2017	More than 20 years in current department or agency	43	27	14	6	4	4	1	45	55	4426

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	4891
2019	3 to 10 years in current department or agency	45	55	6087
2019	11 to 20 years in current department or agency	44	56	4146
2019	More than 20 years in current department or agency	41	59	2327

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	68	32	4827
2019	3 to 10 years in current department or agency	69	31	6001
2019	11 to 20 years in current department or agency	67	33	4094
2019	More than 20 years in current department or agency	69	31	2292
2018	Less than 3 years in current department or agency	58	42	4633
2018	3 to 10 years in current department or agency	53	47	5399
2018	11 to 20 years in current department or agency	51	49	3684
2018	More than 20 years in current department or agency	52	48	2103

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	26	21	12	11	3	11	50	26	4819
2019	3 to 10 years in current department or agency	14	26	21	14	12	2	11	46	30	6019
2019	11 to 20 years in current department or agency	12	27	21	15	11	2	12	45	31	4093
2019	More than 20 years in current department or agency	13	27	20	13	11	2	13	48	29	2305
2018	Less than 3 years in current department or agency	16	27	20	14	12	2	9	48	29	4657
2018	3 to 10 years in current department or agency	11	25	21	16	17	2	8	40	37	5426
2018	11 to 20 years in current department or agency	9	24	22	17	16	2	10	37	37	3699
2018	More than 20 years in current department or agency	10	25	21	18	15	1	11	40	37	2126
2017	Less than 3 years in current department or agency	16	24	16	15	16	3	10	46	36	4573
2017	3 to 10 years in current department or agency	9	23	18	16	21	2	11	36	42	5629
2017	11 to 20 years in current department or agency	8	20	19	17	21	3	12	33	45	3852
2017	More than 20 years in current department or agency	7	19	19	18	21	1	14	31	46	2314

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	24	20	16	16	3	10	41	37	4829
2019	3 to 10 years in current department or agency	10	22	21	17	18	2	10	36	40	6016
2019	11 to 20 years in current department or agency	9	23	19	19	16	2	12	37	41	4099
2019	More than 20 years in current department or agency	11	24	19	16	15	2	13	41	37	2305
2018	Less than 3 years in current department or agency	10	22	20	18	20	2	8	36	42	4655
2018	3 to 10 years in current department or agency	6	19	18	20	27	2	7	28	52	5429
2018	11 to 20 years in current department or agency	6	19	19	21	25	2	9	28	51	3704
2018	More than 20 years in current department or agency	7	20	20	21	22	2	8	30	48	2116
2017	Less than 3 years in current department or agency	7	17	15	18	30	3	8	28	55	4574
2017	3 to 10 years in current department or agency	5	16	16	19	34	2	9	23	59	5629
2017	11 to 20 years in current department or agency	4	15	14	21	34	2	10	22	62	3850
2017	More than 20 years in current department or agency	4	14	17	22	31	1	11	20	60	2305

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	18	10	4	3	2	7	81	8	7236
2019	3 to 10 years in current department or agency	51	21	12	5	5	1	6	78	10	8567
2019	11 to 20 years in current department or agency	51	19	11	6	5	1	7	76	12	6292
2019	More than 20 years in current department or agency	57	15	9	6	5	1	8	79	12	3764
2018	Less than 3 years in current department or agency	57	16	9	4	3	2	8	82	8	8382
2018	3 to 10 years in current department or agency	52	18	11	6	5	1	7	76	12	8698
2018	11 to 20 years in current department or agency	53	16	10	6	5	1	8	76	13	6346
2018	More than 20 years in current department or agency	55	14	9	6	5	1	9	77	12	3895

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment