2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	40	2	5	1	92	6	380
2019	EX-01	51	41	3	4	1	92	4	182
2019	EX-02	49	45	3	3	1	94	4	112
2019	EX-03	62	25	0	11	2	87	13	55
2017	EX	42	46	1	8	2	88	10	348
2017	EX-01	45	44	1	9	2	89	10	186
2017	EX-02	35	53	2	7	4	87	10	89
2017	EX-03	44	38	4	14	0	82	14	50
2017	EX-04	36	64	0	0	0	100	0	11
2017	EX-05	40	60	0	0	0	100	0	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	78	15	3	3	1	0	93	4	379
2019	EX-01	80	13	3	3	1	1	93	4	181
2019	EX-02	79	15	1	3	2	0	95	4	112
2019	EX-03	73	18	5	4	0	0	91	4	55
2017	EX	71	17	3	6	3	1	89	9	347
2017	EX-01	72	15	4	6	2	1	88	8	186
2017	EX-02	64	24	1	7	5	0	88	11	88
2017	EX-03	84	8	2	6	0	0	92	6	50
2017	EX-04	64	27	0	9	0	0	91	9	11
2017	EX-05	70	20	0	0	10	0	90	10	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	24	4	6	1	90	7	379
2019	EX-01	69	23	4	4	1	92	4	182
2019	EX-02	62	27	2	8	1	89	9	111
2019	EX-03	65	22	4	7	2	87	9	55
2017	EX	62	26	3	7	2	88	9	347
2017	EX-01	65	25	2	6	2	90	8	186
2017	EX-02	53	27	3	11	5	81	16	88
2017	EX-03	56	34	4	6	0	90	6	50
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	70	20	0	0	10	90	10	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	38	6	4	1	0	89	5	376
2019	EX-01	53	36	6	5	1	0	89	6	179
2019	EX-02	48	41	7	2	1	1	90	3	111
2019	EX-03	55	33	5	5	2	0	87	7	55
2018	EX	43	36	11	7	3	1	79	10	368
2018	EX-01	45	36	10	7	3	0	81	9	193
2018	EX-02	37	35	12	11	4	1	73	15	94
2018	EX-03	41	34	16	5	2	2	77	7	58
2017	EX	44	40	7	6	1	1	85	8	347
2017	EX-01	44	40	7	7	1	0	84	9	186
2017	EX-02	40	44	7	4	2	2	86	7	88
2017	EX-03	46	38	8	6	2	0	84	8	50
2017	EX-04	64	27	9	0	0	0	91	0	11
2017	EX-05	50	40	0	0	0	10	100	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	19	2	1	1	96	2	376
2019	EX-01	74	22	2	1	1	97	2	180
2019	EX-02	78	17	3	1	1	95	2	111
2019	EX-03	80	13	4	2	2	93	4	55
2017	EX	75	22	1	1	1	97	2	346
2017	EX-01	78	19	1	2	0	97	2	185
2017	EX-02	69	26	0	2	3	95	5	88
2017	EX-03	74	24	2	0	0	98	0	50
2017	EX-04	82	18	0	0	0	100	0	11
2017	EX-05	80	10	10	0	0	90	0	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	34	7	6	4	0	84	10	379
2019	EX-01	49	36	6	5	3	0	85	9	182
2019	EX-02	53	35	6	4	2	0	88	5	111
2019	EX-03	45	25	9	11	9	0	71	20	55
2018	EX	43	31	10	10	5	0	74	16	367
2018	EX-01	47	30	9	10	4	0	77	14	193
2018	EX-02	43	29	9	11	10	0	71	20	94
2018	EX-03	33	37	14	11	5	0	70	16	57
2017	EX	40	37	7	11	5	0	77	16	348
2017	EX-01	43	39	3	10	5	0	82	16	186
2017	EX-02	40	29	10	14	6	1	70	20	89
2017	EX-03	34	40	12	12	2	0	74	14	50
2017	EX-04	36	55	9	0	0	0	91	0	11
2017	EX-05	40	30	10	20	0	0	70	20	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	25	2	2	1	96	2	380
2019	EX-01	70	25	2	3	0	96	3	182
2019	EX-02	73	25	1	0	1	98	1	112
2019	EX-03	78	18	2	0	2	96	2	55
2018	EX	63	31	4	2	1	94	3	366
2018	EX-01	64	31	3	2	1	95	3	192
2018	EX-02	64	27	5	4	0	90	4	94
2018	EX-03	61	32	5	0	2	93	2	57
2017	EX	59	34	3	3	1	93	4	347
2017	EX-01	53	39	3	3	2	92	5	185
2017	EX-02	65	28	2	3	1	93	5	89
2017	EX-03	66	30	2	2	0	96	2	50
2017	EX-04	82	18	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	100	0	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	36	8	8	3	82	10	379
2019	EX-01	45	40	8	5	2	85	7	182
2019	EX-02	48	32	9	9	2	80	11	112
2019	EX-03	46	28	6	13	7	74	20	54
2018	EX	40	36	8	11	5	77	15	367
2018	EX-01	42	35	9	10	4	77	14	192
2018	EX-02	41	34	6	14	4	76	18	94
2018	EX-03	34	40	7	10	9	74	19	58
2017	EX	39	39	8	9	5	78	15	347
2017	EX-01	35	42	8	9	5	77	15	185
2017	EX-02	42	34	7	11	7	75	18	89
2017	EX-03	44	34	6	12	4	78	16	50
2017	EX-04	55	27	18	0	0	82	0	11
2017	EX-05	40	50	10	0	0	90	0	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	32	4	4	1	92	5	377
2019	EX-01	58	33	4	4	1	91	5	181
2019	EX-02	58	36	3	3	1	94	4	111
2019	EX-03	63	26	6	6	0	89	6	54
2018	EX	51	37	6	4	2	88	6	367
2018	EX-01	51	37	6	5	1	88	6	193
2018	EX-02	53	37	5	1	3	90	4	94
2018	EX-03	51	37	5	4	4	88	7	57
2017	EX	50	40	5	4	2	89	5	346
2017	EX-01	47	43	6	3	2	89	5	185
2017	EX-02	49	38	3	7	2	88	9	88
2017	EX-03	58	30	8	2	2	88	4	50
2017	EX-04	73	27	0	0	0	100	0	11
2017	EX-05	60	40	0	0	0	100	0	10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	86	11	1	1	1	97	1	377
2019	EX-01	84	13	2	0	1	97	1	182
2019	EX-02	88	10	1	0	1	98	1	110
2019	EX-03	89	9	0	2	0	98	2	54
2018	EX	84	14	1	1	1	98	1	366
2018	EX-01	83	15	1	1	1	98	2	193
2018	EX-02	80	18	0	0	1	99	1	92
2018	EX-03	83	14	3	0	0	97	0	58
2017	EX	79	19	0	1	1	98	2	346
2017	EX-01	77	21	1	1	1	97	2	185
2017	EX-02	77	22	0	0	1	99	1	88
2017	EX-03	84	16	0	0	0	100	0	50
2017	EX-04	100	0	0	0	0	100	0	11
2017	EX-05	90	10	0	0	0	100	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	29	4	6	1	89	7	378
2019	EX-01	58	33	4	4	2	91	5	182
2019	EX-02	64	25	6	3	2	89	5	111
2019	EX-03	57	26	2	15	0	83	15	54
2018	EX	59	26	5	7	3	85	10	364
2018	EX-01	63	24	3	8	2	88	10	192
2018	EX-02	54	26	9	7	4	80	11	91
2018	EX-03	55	28	7	7	3	83	10	58
2017	EX	55	32	4	5	4	87	9	347
2017	EX-01	50	35	5	5	4	85	9	185
2017	EX-02	54	31	4	3	7	85	10	89
2017	EX-03	62	28	0	6	4	90	10	50
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	60	40	0	0	0	100	0	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	15	2	0	1	97	1	375
2019	EX-01	82	14	3	1	0	97	1	181
2019	EX-02	85	13	1	0	1	98	1	109
2019	EX-03	83	13	2	0	2	96	2	54
2018	EX	80	16	2	0	1	97	1	364
2018	EX-01	81	16	2	0	1	97	1	192
2018	EX-02	77	18	4	1	0	95	1	91
2018	EX-03	84	16	0	0	0	100	0	58
2017	EX	79	19	1	1	1	98	1	346
2017	EX-01	74	22	2	1	1	97	2	184
2017	EX-02	83	16	0	0	1	99	1	89
2017	EX-03	78	22	0	0	0	100	0	50
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	100	0	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	26	2	1	1	95	2	374
2019	EX-01	70	27	2	1	1	97	1	182
2019	EX-02	71	25	2	2	1	95	3	109
2019	EX-03	64	26	2	2	6	91	8	53
2018	EX	64	30	3	3	1	93	4	361
2018	EX-01	63	32	3	2	1	95	2	190
2018	EX-02	59	32	3	5	1	90	7	92
2018	EX-03	67	26	2	3	2	93	5	58
2017	EX	63	30	2	2	3	93	5	346
2017	EX-01	59	34	2	2	3	93	5	184
2017	EX-02	62	28	4	2	3	90	6	89
2017	EX-03	68	26	0	2	4	94	6	50
2017	EX-04	100	0	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	100	0	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	23	3	3	2	92	5	377
2019	EX-01	67	26	4	2	1	93	3	181
2019	EX-02	72	21	3	4	1	93	4	112
2019	EX-03	67	20	2	4	7	87	11	54
2018	EX	64	25	5	4	2	89	6	365
2018	EX-01	66	25	6	2	2	91	4	193
2018	EX-02	59	25	5	8	2	85	10	91
2018	EX-03	59	28	5	3	5	86	9	58
2017	EX	64	29	3	3	1	93	4	345
2017	EX-01	61	31	3	3	1	93	4	184
2017	EX-02	59	30	3	3	3	90	7	88
2017	EX-03	68	28	0	4	0	96	4	50
2017	EX-04	100	0	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	100	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	31	5	3	1	0	91	4	376
2019	EX-01	60	32	6	3	0	0	92	3	179
2019	EX-02	66	29	3	2	1	0	95	3	111
2019	EX-03	51	33	5	7	2	2	85	9	55
2018	EX	59	28	6	4	3	0	87	7	365
2018	EX-01	60	30	5	3	2	0	90	5	193
2018	EX-02	52	27	10	5	5	0	79	11	92
2018	EX-03	60	26	9	4	2	0	86	5	57
2017	EX	57	31	5	4	3	0	88	7	346
2017	EX-01	54	35	5	3	2	0	89	5	184
2017	EX-02	54	28	6	7	6	0	82	12	89
2017	EX-03	66	22	6	4	2	0	88	6	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	60	40	0	0	0	0	100	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	24	2	1	1	96	2	379
2019	EX-01	75	20	2	3	1	95	3	182
2019	EX-02	71	28	0	0	1	99	1	111
2019	EX-03	65	29	4	0	2	95	2	55
2018	EX	64	30	3	2	1	93	4	365
2018	EX-01	63	31	3	3	1	94	3	193
2018	EX-02	60	30	3	3	3	90	7	92
2018	EX-03	72	25	2	0	2	96	2	57
2017	EX	65	26	5	2	1	92	3	346
2017	EX-01	65	25	5	3	2	90	5	184
2017	EX-02	60	33	6	0	1	93	1	89
2017	EX-03	68	24	4	2	2	92	4	50
2017	EX-04	100	0	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	100	0	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	13	31	26	18	11	1	45	29	378
2019	EX-01	15	38	21	16	9	0	53	25	182
2019	EX-02	12	29	32	16	11	0	41	27	110
2019	EX-03	7	25	27	20	20	0	33	40	55
2018	EX	13	27	24	20	15	1	40	35	364
2018	EX-01	14	29	23	20	14	0	43	34	192
2018	EX-02	13	26	25	18	18	0	40	35	91
2018	EX-03	10	22	26	22	19	0	33	41	58
2017	EX	9	31	26	21	11	1	41	33	347
2017	EX-01	12	30	27	19	11	0	42	30	186
2017	EX-02	6	32	22	28	12	0	37	41	88
2017	EX-03	8	34	26	20	12	0	42	32	50
2017	EX-04	0	45	27	9	9	9	50	20	11
2017	EX-05	0	30	20	20	10	20	38	38	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	7	21	45	21	7	0	27	28	380
2019	EX-01	7	21	46	20	6	0	26	29	182
2019	EX-02	6	20	48	21	5	0	26	26	112
2019	EX-03	13	18	38	24	7	0	31	31	55
2018	EX	7	26	44	18	5	0	22	33	364
2018	EX-01	7	24	47	17	4	0	21	32	192
2018	EX-02	8	27	41	18	6	0	25	34	93
2018	EX-03	9	29	41	20	2	0	21	38	56
2017	EX	9	28	39	15	8	0	24	37	347
2017	EX-01	9	28	42	12	8	1	20	37	185
2017	EX-02	12	31	31	15	11	0	26	43	89
2017	EX-03	4	26	40	22	8	0	30	30	50
2017	EX-04	0	9	55	27	9	0	36	9	11
2017	EX-05	10	30	30	30	0	0	30	40	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	3	9	30	39	19	0	0	58	12	378
2019	EX-01	4	8	31	38	19	0	0	57	12	181
2019	EX-02	3	8	32	38	19	0	0	57	11	112
2019	EX-03	6	11	22	41	20	0	0	61	17	54
2018	EX	3	10	37	32	17	0	1	50	13	364
2018	EX-01	3	11	37	30	18	0	1	49	14	192
2018	EX-02	2	6	46	28	17	0	0	45	9	93
2018	EX-03	7	11	29	39	14	0	0	54	18	56
2017	EX	3	12	34	29	21	1	0	50	16	345
2017	EX-01	4	15	38	21	21	1	1	42	19	183
2017	EX-02	4	12	32	35	17	0	0	52	16	89
2017	EX-03	2	10	30	36	22	0	0	58	12	50
2017	EX-04	0	0	9	55	36	0	0	91	0	11
2017	EX-05	0	0	30	50	20	0	0	70	0	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	20	41	23	6	0	29	30	380
2019	EX-01	10	19	44	20	7	0	27	29	182
2019	EX-02	4	28	42	21	5	0	26	32	112
2019	EX-03	16	15	36	33	0	0	33	31	55
2018	EX	15	26	36	15	7	1	22	41	365
2018	EX-01	14	25	36	16	8	1	24	39	193
2018	EX-02	13	33	38	10	6	0	16	46	93
2018	EX-03	21	21	38	18	2	0	20	43	56
2017	EX	13	22	37	21	7	0	28	35	346
2017	EX-01	14	22	38	19	8	0	27	36	184
2017	EX-02	16	24	32	21	7	1	28	40	89
2017	EX-03	10	20	42	20	8	0	28	30	50
2017	EX-04	0	36	27	36	0	0	36	36	11
2017	EX-05	0	20	30	50	0	0	50	20	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	8	26	45	16	4	20	34	379
2019	EX-01	7	24	48	17	5	22	31	181
2019	EX-02	10	29	40	17	4	21	39	112
2019	EX-03	15	25	47	13	0	13	40	55
2018	EX	10	29	43	12	6	18	39	362
2018	EX-01	9	26	48	11	5	16	36	190
2018	EX-02	11	32	34	16	6	23	43	93
2018	EX-03	11	36	43	9	2	11	46	56
2017	EX	10	29	43	12	6	18	39	345
2017	EX-01	9	27	47	10	7	16	36	183
2017	EX-02	11	34	33	14	8	22	46	89
2017	EX-03	12	32	46	6	4	10	44	50
2017	EX-04	9	18	45	27	0	27	27	11
2017	EX-05	20	10	30	40	0	40	30	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	20	39	21	8	0	0	30	31	380
2019	EX-01	12	23	40	18	8	0	0	26	35	182
2019	EX-02	11	17	40	22	9	1	0	32	28	112
2019	EX-03	5	22	38	25	9	0	0	35	27	55
2018	EX	10	27	41	15	5	0	1	21	38	363
2018	EX-01	10	24	46	15	4	1	1	18	35	193
2018	EX-02	9	32	30	21	9	0	0	30	41	91
2018	EX-03	11	34	45	7	4	0	0	11	45	56
2017	EX	14	29	36	12	7	0	1	20	44	348
2017	EX-01	15	28	40	9	7	1	1	16	43	186
2017	EX-02	13	28	33	17	8	0	1	25	42	89
2017	EX-03	16	32	30	12	8	0	2	20	49	50
2017	EX-04	0	36	36	9	18	0	0	27	36	11
2017	EX-05	20	20	30	30	0	0	0	30	40	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	19	40	27	8	1	0	35	25	377
2019	EX-01	8	22	41	19	10	1	0	29	30	182
2019	EX-02	5	16	42	32	5	1	0	37	21	110
2019	EX-03	6	13	35	41	6	0	0	46	19	54
2018	EX	4	18	46	22	9	0	0	31	22	363
2018	EX-01	6	18	44	23	8	0	1	32	24	192
2018	EX-02	3	16	52	20	9	0	0	28	20	92
2018	EX-03	4	20	46	20	11	0	0	30	23	56
2017	EX	5	18	36	30	10	0	0	40	23	348
2017	EX-01	7	18	37	27	11	0	0	38	25	186
2017	EX-02	4	17	41	30	7	0	1	37	22	89
2017	EX-03	4	20	26	36	14	0	0	50	24	50
2017	EX-04	0	18	27	36	18	0	0	55	18	11
2017	EX-05	0	10	40	50	0	0	0	50	10	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	24	45	15	5	0	0	21	35	380
2019	EX-01	13	23	43	16	5	1	0	22	35	182
2019	EX-02	5	29	48	13	5	0	0	18	34	112
2019	EX-03	9	24	47	18	2	0	0	20	33	55
2018	EX	16	25	41	13	5	0	1	18	41	365
2018	EX-01	16	25	37	15	5	0	1	20	42	193
2018	EX-02	16	26	41	11	5	1	0	16	42	93
2018	EX-03	14	30	46	7	2	0	0	9	45	56
2017	EX	12	29	40	13	6	0	0	19	41	347
2017	EX-01	10	32	40	10	7	0	0	17	42	185
2017	EX-02	16	21	39	19	4	0	1	24	37	89
2017	EX-03	10	32	44	8	6	0	0	14	42	50
2017	EX-04	9	27	36	18	9	0	0	27	36	11
2017	EX-05	20	30	30	20	0	0	0	20	50	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	23	39	24	8	32	29	379
2019	EX-01	7	25	37	19	12	31	32	182
2019	EX-02	4	23	38	27	8	35	28	112
2019	EX-03	2	26	33	39	0	39	28	54

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	12	4	2	1	1	93	3	377
2019	EX-01	79	11	4	3	2	1	91	5	182
2019	EX-02	82	14	3	1	0	1	96	1	111
2019	EX-03	83	9	6	0	2	0	93	2	54
2017	EX	78	14	3	3	1	1	93	4	347
2017	EX-01	75	15	2	4	3	2	92	7	185
2017	EX-02	79	16	3	2	0	0	94	2	89
2017	EX-03	84	8	6	2	0	0	92	2	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	90	10	0	0	0	0	100	0	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	35	5	3	1	1	1	90	5	378
2019	EX-01	58	30	7	3	1	1	1	89	4	182
2019	EX-02	50	42	4	4	1	0	0	92	5	111
2019	EX-03	47	42	4	4	2	0	2	91	6	55
2018	EX	45	41	7	4	3	0	0	86	7	366
2018	EX-01	48	37	7	5	2	1	0	86	7	193
2018	EX-02	48	38	8	4	2	0	0	86	7	92
2018	EX-03	34	50	7	2	7	0	0	84	9	58
2017	EX	56	33	3	4	3	0	1	89	8	346
2017	EX-01	53	32	5	6	3	0	1	85	9	186
2017	EX-02	51	41	0	3	3	0	1	93	7	87
2017	EX-03	62	30	2	2	4	0	0	92	6	50
2017	EX-04	82	18	0	0	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	0	0	100	0	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	24	2	3	1	0	0	94	4	376
2019	EX-01	69	25	2	2	1	1	1	95	3	180
2019	EX-02	73	21	3	3	1	0	0	94	4	111
2019	EX-03	67	29	0	4	0	0	0	96	4	55
2018	EX	70	22	3	4	2	0	0	91	6	364
2018	EX-01	73	20	4	2	1	0	0	94	3	192
2018	EX-02	68	22	0	5	3	0	1	91	9	91
2018	EX-03	60	26	2	7	5	0	0	86	12	58
2017	EX	71	22	2	3	3	0	0	93	6	348
2017	EX-01	69	24	2	3	3	0	0	93	5	186
2017	EX-02	73	19	1	4	2	0	0	92	7	89
2017	EX-03	70	20	2	2	6	0	0	90	8	50
2017	EX-04	100	0	0	0	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	0	0	100	0	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	23	4	3	0	0	92	3	375
2019	EX-01	70	22	4	3	1	1	92	3	181
2019	EX-02	69	25	4	3	0	0	94	3	110
2019	EX-03	67	24	5	4	0	0	91	4	55
2018	EX	61	31	3	4	1	0	92	5	364
2018	EX-01	61	30	3	4	1	0	92	5	192
2018	EX-02	59	33	3	3	1	0	92	4	91
2018	EX-03	59	33	0	5	3	0	91	9	58
2017	EX	59	34	2	4	1	0	93	5	348
2017	EX-01	54	37	2	6	2	0	90	8	186
2017	EX-02	62	33	3	1	1	0	94	2	89
2017	EX-03	60	34	0	4	2	0	94	6	50
2017	EX-04	91	9	0	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	0	100	0	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	25	2	2	0	96	2	378
2019	EX-01	69	27	1	3	0	96	3	182
2019	EX-02	75	21	4	1	0	95	1	111
2019	EX-03	71	24	2	2	2	95	4	55
2018	EX	65	30	2	2	1	95	2	365
2018	EX-01	64	33	1	1	1	97	2	192
2018	EX-02	63	29	4	3	0	92	3	92
2018	EX-03	67	26	3	2	2	93	3	58

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	86	11	2	1	0	97	1	380
2019	EX-01	85	12	2	1	0	97	1	182
2019	EX-02	88	9	2	1	1	96	2	112
2019	EX-03	84	13	2	2	0	96	2	55

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	27	6	7	2	0	85	8	379
2019	EX-01	58	29	4	8	2	0	87	9	182
2019	EX-02	60	28	7	4	1	0	88	5	112
2019	EX-03	56	22	9	11	2	0	78	13	55
2018	EX	46	37	7	7	4	1	83	10	362
2018	EX-01	44	36	8	9	2	1	81	11	190
2018	EX-02	48	38	6	2	5	0	86	8	93
2018	EX-03	51	32	4	7	7	0	82	14	57
2017	EX	49	34	5	7	4	0	84	11	347
2017	EX-01	48	36	4	8	4	1	84	12	185
2017	EX-02	46	36	8	6	4	0	82	10	89
2017	EX-03	64	20	0	12	4	0	84	16	50
2017	EX-04	55	36	9	0	0	0	91	0	11
2017	EX-05	40	50	10	0	0	0	90	0	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	20	4	3	1	0	91	5	378
2019	EX-01	70	23	4	3	1	1	93	3	182
2019	EX-02	75	17	4	3	2	0	92	5	111
2019	EX-03	65	20	7	6	2	0	85	7	54
2018	EX	66	20	6	4	3	1	87	7	361
2018	EX-01	67	21	5	3	2	2	90	5	189
2018	EX-02	63	23	6	3	4	0	86	8	93
2018	EX-03	61	18	7	9	4	2	80	13	57
2017	EX	65	25	5	2	3	0	90	4	348
2017	EX-01	64	26	4	3	2	1	91	4	186
2017	EX-02	61	24	9	1	6	0	84	7	89
2017	EX-03	64	28	6	0	2	0	92	2	50
2017	EX-04	100	0	0	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	0	100	0	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	21	3	5	1	91	6	376
2019	EX-01	71	22	3	4	1	92	5	180
2019	EX-02	68	25	3	3	1	94	4	111
2019	EX-03	64	15	9	11	2	78	13	55
2018	EX	64	24	5	4	3	88	7	361
2018	EX-01	65	25	5	3	2	90	5	190
2018	EX-02	62	24	6	4	3	86	8	93
2018	EX-03	61	21	5	7	5	82	12	57
2017	EX	69	23	3	3	3	92	5	347
2017	EX-01	69	23	3	3	2	92	5	185
2017	EX-02	69	21	4	2	3	90	6	89
2017	EX-03	68	22	4	2	4	90	6	50
2017	EX-04	82	18	0	0	0	100	0	11
2017	EX-05	70	30	0	0	0	100	0	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	89	6	3	1	1	1	95	1	377
2019	EX-01	90	6	2	1	1	1	97	2	181
2019	EX-02	90	5	4	0	0	0	96	0	112
2019	EX-03	89	4	5	2	0	0	93	2	55
2017	EX	85	8	2	2	1	1	95	3	347
2017	EX-01	84	9	2	2	1	2	95	3	186
2017	EX-02	88	7	3	2	0	0	94	2	88
2017	EX-03	90	6	2	0	2	0	96	2	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	70	20	0	0	10	0	90	10	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	15	5	3	2	1	10	88	6	377
2019	EX-01	68	14	4	2	2	1	9	91	5	180
2019	EX-02	69	10	5	2	1	1	13	92	3	111
2019	EX-03	45	27	9	4	7	0	7	78	12	55
2017	EX	46	19	6	4	3	0	22	84	9	347
2017	EX-01	50	23	4	5	3	1	16	86	9	186
2017	EX-02	42	16	6	3	4	0	28	81	11	88
2017	EX-03	52	10	12	2	4	0	20	78	8	50
2017	EX-04	9	27	0	0	0	0	64	100	0	11
2017	EX-05	30	10	10	0	0	0	50	80	0	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	17	6	3	2	0	0	88	6	379
2019	EX-01	75	16	4	3	2	0	0	91	4	181
2019	EX-02	72	18	5	2	2	1	0	91	4	112
2019	EX-03	53	22	13	7	5	0	0	75	13	55
2018	EX	66	21	6	4	3	1	0	88	7	362
2018	EX-01	70	18	6	3	2	2	0	89	5	190
2018	EX-02	70	22	2	3	3	0	0	91	6	93
2018	EX-03	49	30	9	5	7	0	0	79	12	57
2017	EX	63	22	8	2	3	1	0	86	5	347
2017	EX-01	67	21	5	3	2	1	1	90	5	186
2017	EX-02	63	19	14	1	3	0	0	82	4	88
2017	EX-03	52	32	8	2	6	0	0	84	8	50
2017	EX-04	73	27	0	0	0	0	0	100	0	11
2017	EX-05	50	20	20	10	0	0	0	70	10	10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	21	6	3	1	0	0	90	4	380
2019	EX-01	71	21	5	3	0	0	0	92	3	182
2019	EX-02	71	20	6	2	1	0	1	91	3	112
2019	EX-03	58	25	7	5	4	0	0	84	9	55
2018	EX	62	22	9	4	3	0	0	84	7	361
2018	EX-01	65	19	10	4	2	1	0	85	5	190
2018	EX-02	62	24	5	4	4	0	0	86	9	92
2018	EX-03	51	26	11	7	5	0	0	77	12	57
2017	EX	65	24	4	2	4	0	0	90	6	347
2017	EX-01	66	24	3	4	3	0	1	90	7	186
2017	EX-02	62	27	4	1	6	0	0	89	7	88
2017	EX-03	62	28	4	0	6	0	0	90	6	50
2017	EX-04	100	0	0	0	0	0	0	100	0	11
2017	EX-05	70	20	10	0	0	0	0	90	0	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	28	51	9	9	3	79	11	375
2019	EX-01	30	49	8	11	1	80	12	181
2019	EX-02	23	61	6	6	5	84	10	109
2019	EX-03	31	39	19	11	0	70	11	54

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	39	8	4	1	0	1	86	5	376
2019	EX-01	48	40	8	4	1	0	0	87	5	181
2019	EX-02	50	39	5	4	1	0	1	90	5	112
2019	EX-03	33	42	16	7	2	0	0	75	9	55
2018	EX	53	30	8	5	3	0	0	84	8	365
2018	EX-01	55	30	7	5	3	1	0	86	7	193
2018	EX-02	48	34	9	8	2	0	0	82	10	92
2018	EX-03	50	28	10	7	5	0	0	78	12	58
2017	EX	54	34	4	3	5	0	0	88	8	348
2017	EX-01	55	29	5	5	5	1	0	84	10	186
2017	EX-02	46	42	3	3	4	0	0	89	8	89
2017	EX-03	54	38	2	0	6	0	0	92	6	50
2017	EX-04	82	18	0	0	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	0	0	100	0	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	31	7	6	1	0	87	6	375
2019	EX-01	52	37	6	4	1	0	89	5	180
2019	EX-02	61	28	6	4	0	1	89	5	112
2019	EX-03	45	27	13	13	2	0	73	15	55
2018	EX	54	33	5	5	3	0	86	8	366
2018	EX-01	55	34	5	4	2	0	89	6	193
2018	EX-02	49	35	4	9	3	0	84	12	92
2018	EX-03	47	33	10	5	5	0	79	10	58
2017	EX	56	30	4	5	4	0	86	9	348
2017	EX-01	53	30	6	7	4	0	83	11	186
2017	EX-02	51	36	3	4	6	0	87	10	89
2017	EX-03	60	32	0	4	4	0	92	8	50
2017	EX-04	100	0	0	0	0	0	100	0	11
2017	EX-05	70	20	10	0	0	0	90	0	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	42	9	6	1	0	0	84	7	374
2019	EX-01	43	41	9	6	2	0	0	84	7	181
2019	EX-02	42	44	7	5	0	1	1	88	5	111
2019	EX-03	33	39	15	9	4	0	0	72	13	54
2018	EX	37	41	8	10	4	0	0	78	13	367
2018	EX-01	40	40	9	7	3	0	0	80	10	193
2018	EX-02	31	43	9	13	4	0	0	74	17	93
2018	EX-03	31	45	7	12	5	0	0	76	17	58
2017	EX	37	43	8	9	3	0	0	80	12	348
2017	EX-01	37	41	9	9	4	1	0	78	13	186
2017	EX-02	35	45	7	9	4	0	0	80	13	89
2017	EX-03	36	50	6	6	2	0	0	86	8	50
2017	EX-04	64	27	0	9	0	0	0	91	9	11
2017	EX-05	50	20	20	10	0	0	0	70	10	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	45	8	5	1	0	0	86	6	376
2019	EX-01	42	44	7	7	1	0	0	86	7	181
2019	EX-02	38	48	7	4	0	1	1	88	5	112
2019	EX-03	33	47	15	0	5	0	0	80	5	55
2018	EX	41	41	8	8	2	0	0	82	10	366
2018	EX-01	43	43	7	6	2	0	0	85	7	192
2018	EX-02	39	40	8	13	1	0	0	78	14	93
2018	EX-03	41	36	9	9	5	0	0	78	14	58
2017	EX	42	44	5	6	3	0	0	86	9	348
2017	EX-01	41	43	5	7	4	0	0	84	11	186
2017	EX-02	44	41	6	8	1	0	0	86	9	89
2017	EX-03	40	48	6	4	2	0	0	88	6	50
2017	EX-04	36	64	0	0	0	0	0	100	0	11
2017	EX-05	50	30	20	0	0	0	0	80	0	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	28	14	2	2	2	2	81	4	380
2019	EX-01	52	28	12	3	1	2	2	83	4	182
2019	EX-02	48	28	15	2	3	3	2	79	5	112
2019	EX-03	45	29	22	0	4	0	0	75	4	55

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	38	5	2	1	93	2	380
2019	EX-01	55	38	4	2	1	93	3	182
2019	EX-02	58	38	4	0	0	96	0	112
2019	EX-03	51	38	7	4	0	89	4	55
2018	EX	57	33	5	4	1	90	5	364
2018	EX-01	60	30	6	2	2	90	4	192
2018	EX-02	54	35	4	5	1	89	6	93
2018	EX-03	55	32	4	9	0	88	9	56
2017	EX	56	35	4	4	1	92	4	346
2017	EX-01	55	34	6	5	1	89	5	184
2017	EX-02	56	36	3	3	1	92	4	89
2017	EX-03	58	38	2	2	0	96	2	50
2017	EX-04	64	36	0	0	0	100	0	11
2017	EX-05	50	50	0	0	0	100	0	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	28	48	12	11	1	76	12	377
2019	EX-01	30	48	8	13	2	78	14	180
2019	EX-02	32	47	14	8	0	78	8	111
2019	EX-03	18	49	18	15	0	67	15	55

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	29	3	3	2	0	0	91	5	379
2019	EX-01	65	27	3	2	2	0	0	93	4	182
2019	EX-02	62	32	3	2	1	0	1	95	3	111
2019	EX-03	49	31	5	11	4	0	0	80	15	55
2018	EX	68	24	2	4	1	0	0	92	6	365
2018	EX-01	70	22	2	5	1	1	1	93	6	193
2018	EX-02	68	26	0	4	2	0	0	94	6	94
2018	EX-03	57	30	7	4	2	0	0	88	5	56
2017	EX	74	20	3	1	1	0	0	94	3	347
2017	EX-01	75	20	3	1	1	1	0	95	2	185
2017	EX-02	68	24	3	2	2	0	0	93	4	89
2017	EX-03	74	18	2	4	2	0	0	92	6	50
2017	EX-04	100	0	0	0	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	0	0	100	0	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	30	4	3	1	92	3	380
2019	EX-01	66	28	3	2	1	94	3	182
2019	EX-02	60	33	4	2	1	93	3	112
2019	EX-03	56	31	7	5	0	87	5	55
2018	EX	67	25	5	2	1	91	3	362
2018	EX-01	68	23	5	3	1	92	3	192
2018	EX-02	67	23	8	2	1	89	3	93
2018	EX-03	60	33	4	2	2	93	4	55

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	20	11	9	5	2	12	71	16	380
2019	EX-01	42	21	9	12	4	1	12	72	18	182
2019	EX-02	41	20	13	7	2	5	12	73	11	112
2019	EX-03	35	27	9	5	13	0	11	69	20	55
2018	EX	42	18	13	7	6	1	13	70	15	365
2018	EX-01	42	23	14	6	6	1	8	71	13	192
2018	EX-02	47	11	11	9	6	0	17	69	18	94
2018	EX-03	32	21	13	9	7	2	16	65	20	56
2017	EX	37	20	10	6	7	2	18	72	16	347
2017	EX-01	37	20	11	8	7	2	15	69	18	185
2017	EX-02	36	21	9	3	9	3	19	73	16	89
2017	EX-03	40	20	8	2	6	2	22	79	11	50
2017	EX-04	36	0	9	9	0	0	45	67	17	11
2017	EX-05	50	10	10	0	0	0	30	86	0	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	36	7	5	1	0	88	6	377
2019	EX-01	53	35	6	5	1	0	88	5	182
2019	EX-02	51	38	6	4	1	0	89	5	111
2019	EX-03	47	36	8	8	2	0	83	9	53
2018	EX	50	35	8	6	1	0	85	7	362
2018	EX-01	49	36	8	5	1	0	86	6	190
2018	EX-02	49	36	5	9	1	0	85	10	94
2018	EX-03	51	31	9	7	2	0	82	9	55
2017	EX	52	37	4	6	1	0	89	7	347
2017	EX-01	52	38	4	4	1	0	90	5	186
2017	EX-02	48	36	2	11	2	0	84	13	89
2017	EX-03	49	39	6	4	2	0	88	6	49
2017	EX-04	73	18	0	0	0	9	100	0	11
2017	EX-05	70	20	10	0	0	0	90	0	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	24	7	7	3	3	83	11	380
2019	EX-01	58	27	5	8	1	1	86	8	182
2019	EX-02	59	22	6	7	3	3	83	10	112
2019	EX-03	47	20	13	9	9	2	69	19	55
2018	EX	57	23	6	6	3	4	84	10	365
2018	EX-01	61	25	5	5	2	2	88	7	192
2018	EX-02	51	24	9	4	4	7	82	9	94
2018	EX-03	55	20	5	11	7	2	76	18	56
2017	EX	60	22	5	7	3	2	84	11	348
2017	EX-01	57	28	5	7	3	1	85	10	186
2017	EX-02	58	19	9	9	3	2	78	12	89
2017	EX-03	68	10	2	12	4	4	81	17	50
2017	EX-04	91	0	0	0	0	9	100	0	11
2017	EX-05	60	10	10	0	0	20	88	0	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	25	11	4	2	1	83	6	379
2019	EX-01	57	30	7	2	3	1	88	5	181
2019	EX-02	59	17	16	6	2	0	76	8	112
2019	EX-03	53	25	15	7	0	0	78	7	55

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	7	4	1	1	9	93	2	379
2019	EX-01	70	8	6	2	1	13	90	3	181
2019	EX-02	79	8	3	1	1	9	95	2	112
2019	EX-03	89	5	2	0	2	2	96	2	55

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	16	3	1	0	0	1	96	1	378
2019	EX-01	77	17	3	1	1	0	1	96	1	181
2019	EX-02	78	15	3	1	0	1	2	96	1	111
2019	EX-03	75	20	5	0	0	0	0	95	0	55

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	78	14	3	2	0	1	2	94	2	379
2019	EX-01	76	18	2	2	0	1	2	96	2	182
2019	EX-02	79	9	4	2	1	1	4	93	3	112
2019	EX-03	74	17	6	2	0	0	2	92	2	54

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	10	6	3	2	0	2	89	5	379
2019	EX-01	71	13	7	3	1	1	4	88	5	182
2019	EX-02	80	8	8	1	3	0	0	88	4	111
2019	EX-03	82	9	2	4	0	0	4	94	4	55

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	87	7	3	0	1	1	1	96	2	380
2019	EX-01	81	10	4	0	3	0	2	93	3	182
2019	EX-02	92	6	1	0	0	1	0	99	0	112
2019	EX-03	89	4	2	2	0	2	2	96	2	55

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	90	4	3	1	1	0	0	95	2	380
2019	EX-01	89	5	4	1	1	0	1	94	2	182
2019	EX-02	92	4	2	1	0	1	0	97	1	112
2019	EX-03	85	4	4	5	2	0	0	89	7	55

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	93	2	1	0	1	3	98	1	378
2019	EX-01	93	2	1	1	1	3	98	2	182
2019	EX-02	95	2	1	0	1	2	98	1	111
2019	EX-03	89	2	4	0	0	6	96	0	54

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	54	37	6	2	1	0	92	3	380
2019	EX-01	50	42	4	3	1	0	92	3	182
2019	EX-02	62	31	6	1	0	0	93	1	112
2019	EX-03	53	33	11	2	2	0	85	4	55
2018	EX	60	32	5	1	2	0	92	3	366
2018	EX-01	61	32	5	1	1	1	93	2	193
2018	EX-02	56	35	7	0	1	0	91	1	94
2018	EX-03	57	32	2	2	7	0	89	9	56
2017	EX	58	35	4	1	1	1	94	3	348
2017	EX-01	59	34	5	2	1	0	93	2	186
2017	EX-02	52	39	3	2	2	1	92	4	89
2017	EX-03	60	36	0	0	2	2	98	2	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	60	30	10	0	0	0	90	0	10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	30	3	3	1	0	93	3	376
2019	EX-01	63	31	4	1	1	0	94	2	180
2019	EX-02	70	27	2	2	0	0	96	2	112
2019	EX-03	60	26	4	9	0	0	87	9	53
2018	EX	71	25	1	2	1	0	96	3	363
2018	EX-01	72	25	2	2	1	0	96	2	190
2018	EX-02	69	26	1	3	1	0	95	4	94
2018	EX-03	70	27	0	4	0	0	96	4	56
2017	EX	67	25	4	3	1	0	92	5	346
2017	EX-01	67	24	4	4	1	1	91	5	185
2017	EX-02	68	23	4	3	1	0	91	4	89
2017	EX-03	65	31	0	2	2	0	96	4	49
2017	EX-04	73	27	0	0	0	0	100	0	11
2017	EX-05	70	20	10	0	0	0	90	0	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	23	3	2	0	1	95	2	379
2019	EX-01	73	23	4	1	0	0	95	1	182
2019	EX-02	78	20	1	1	0	1	98	1	112
2019	EX-03	63	26	6	4	0	2	91	4	54
2018	EX	78	18	3	1	0	0	96	1	366
2018	EX-01	81	16	2	1	0	1	97	1	192
2018	EX-02	72	20	6	0	1	0	93	1	94
2018	EX-03	75	23	2	0	0	0	98	0	57
2017	EX	73	21	3	3	1	1	94	3	347
2017	EX-01	75	20	2	2	1	1	95	3	185
2017	EX-02	69	20	4	4	0	2	91	5	89
2017	EX-03	70	26	0	4	0	0	96	4	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	60	20	20	0	0	0	80	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	23	2	2	1	94	3	378
2019	EX-01	70	27	2	1	1	96	2	181
2019	EX-02	77	17	2	4	0	95	4	111
2019	EX-03	64	25	7	2	2	89	4	55
2018	EX	70	23	2	4	2	93	5	364
2018	EX-01	71	24	2	1	2	95	3	191
2018	EX-02	67	24	1	6	2	90	9	93
2018	EX-03	70	18	4	7	2	88	9	57
2017	EX	69	23	3	3	2	92	5	348
2017	EX-01	68	23	5	3	2	91	4	186
2017	EX-02	68	25	1	4	2	92	7	89
2017	EX-03	70	24	2	2	2	94	4	50
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	100	0	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	23	4	2	0	94	2	380
2019	EX-01	71	23	4	2	0	94	2	182
2019	EX-02	75	21	4	1	0	96	1	112
2019	EX-03	60	31	5	4	0	91	4	55
2018	EX	69	22	4	2	2	92	5	365
2018	EX-01	72	21	3	2	2	93	4	192
2018	EX-02	62	25	5	4	3	87	8	93
2018	EX-03	67	26	4	0	4	93	4	57
2017	EX	69	22	5	3	2	91	4	347
2017	EX-01	68	21	6	3	2	89	5	186
2017	EX-02	66	26	3	4	1	91	6	89
2017	EX-03	69	24	4	0	2	94	2	49
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	70	20	10	0	0	90	0	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	27	4	2	0	94	2	377
2019	EX-01	67	27	3	2	0	94	2	181
2019	EX-02	71	25	3	1	0	96	1	110
2019	EX-03	58	33	7	2	0	91	2	55
2018	EX	66	25	4	3	2	91	4	364
2018	EX-01	69	26	2	3	1	94	4	191
2018	EX-02	57	30	6	3	3	87	6	93
2018	EX-03	67	21	9	2	2	88	4	57
2017	EX	67	25	3	4	2	92	5	348
2017	EX-01	67	25	3	4	2	91	5	186
2017	EX-02	60	29	3	6	2	89	8	89
2017	EX-03	70	26	0	2	2	96	4	50
2017	EX-04	91	9	0	0	0	100	0	11
2017	EX-05	80	20	0	0	0	100	0	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	20	12	4	2	1	0	81	6	378
2019	EX-01	61	21	11	5	2	0	0	82	7	181
2019	EX-02	65	16	12	4	2	1	0	82	6	112
2019	EX-03	55	16	16	2	7	4	0	74	9	55
2018	EX	57	20	12	5	4	1	1	78	9	365
2018	EX-01	58	20	14	3	4	1	1	79	7	191
2018	EX-02	59	19	11	5	4	0	2	79	10	94
2018	EX-03	56	19	4	12	5	2	2	78	18	57
2017	EX	57	19	13	6	3	1	0	78	9	346
2017	EX-01	55	21	13	5	4	2	0	77	9	185
2017	EX-02	61	17	11	6	4	1	0	78	10	88
2017	EX-03	58	16	14	10	0	2	0	76	10	50
2017	EX-04	45	27	18	0	0	0	9	80	0	11
2017	EX-05	80	0	10	10	0	0	0	80	10	10

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	38	36	26	380
2019	EX-01	40	35	26	182
2019	EX-02	38	39	23	112
2019	EX-03	35	35	31	55
2018	EX	42	39	19	367
2018	EX-01	42	40	18	193
2018	EX-02	43	39	18	93
2018	EX-03	31	41	28	58
2017	EX	41	37	22	347
2017	EX-01	46	32	22	186
2017	EX-02	38	43	19	88
2017	EX-03	38	40	22	50
2017	EX-04	27	45	27	11
2017	EX-05	10	70	20	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	32	44	19	3	0	2	145
2019	EX-01	28	57	13	3	0	0	72
2019	EX-02	36	36	24	0	0	5	42
2019	EX-03	37	21	32	5	0	5	19
2018	EX	41	41	14	3	1	1	153
2018	EX-01	31	53	12	1	0	2	81
2018	EX-02	48	35	10	5	3	0	40
2018	EX-03	50	22	22	6	0	0	18
2017	EX	31	48	15	4	0	2	142
2017	EX-01	25	54	15	4	0	2	85
2017	EX-02	38	44	15	0	0	3	34
2017	EX-03	37	37	16	11	0	0	19

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	22	1	1	0	15	97	2	379
2019	EX-01	63	20	1	2	1	13	96	3	182
2019	EX-02	63	19	1	2	0	15	97	2	111
2019	EX-03	49	35	0	0	0	16	100	0	55

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	8	4	0	1	0	16	94	1	380
2019	EX-01	74	9	3	0	1	0	14	96	1	182
2019	EX-02	72	8	4	0	0	1	15	96	0	112
2019	EX-03	64	7	5	2	4	0	18	87	7	55

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	10	90	380
2019	EX-01	10	90	182
2019	EX-02	8	92	112
2019	EX-03	11	89	55
2018	EX	10	90	366
2018	EX-01	9	91	192
2018	EX-02	11	89	93
2018	EX-03	12	88	58

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	23	77	35
2019	EX-01	39	61	18
2018	EX	31	69	36
2018	EX-01	35	65	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	51	49	35
2019	EX-01	28	72	18
2018	EX	58	42	36
2018	EX-01	41	59	17

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	34	66	35
2019	EX-01	33	67	18
2018	EX	28	72	36
2018	EX-01	29	71	17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	35
2019	EX-01	0	100	18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	35
2019	EX-01	0	100	18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	46	54	35
2019	EX-01	61	39	18
2018	EX	42	58	36
2018	EX-01	41	59	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	40	60	35
2019	EX-01	44	56	18
2018	EX	39	61	36
2018	EX-01	41	59	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	46	54	35
2019	EX-01	33	67	18
2018	EX	50	50	36
2018	EX-01	41	59	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	49	51	35
2019	EX-01	33	67	18
2018	EX	47	53	36
2018	EX-01	35	65	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	31	69	35
2019	EX-01	28	72	18
2018	EX	31	69	36
2018	EX-02	50	50	10

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	51	49	35
2019	EX-01	56	44	18
2018	EX	50	50	36
2018	EX-01	65	35	17
2018	EX-02	50	50	10

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	57	43	35
2019	EX-01	72	28	18
2018	EX	58	42	36
2018	EX-01	71	29	17
2018	EX-02	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	EX	100	35
2019	EX-01	100	18
2018	EX	100	36
2018	EX-01	100	17
2018	EX-02	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	46	54	35
2019	EX-01	33	67	18
2018	EX	44	56	36
2018	EX-01	47	53	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	14	86	35
2018	EX	28	72	36
2018	EX-01	35	65	17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	40	60	35
2019	EX-01	50	50	18
2018	EX	56	44	36
2018	EX-01	65	35	17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	29	71	35
2019	EX-01	39	61	18
2018	EX	28	72	36
2018	EX-01	41	59	17

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	23	77	35
2018	EX	31	69	36
2018	EX-01	47	53	17

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	17	83	35
2018	EX	17	83	36

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	34	66	35
2019	EX-01	33	67	18
2018	EX	17	83	36

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	11	89	379
2019	EX-01	12	88	182
2019	EX-02	9	91	111
2019	EX-03	13	87	55

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	32	8	7	4	7	1	78	13	379
2019	EX-01	40	32	9	5	5	8	1	79	11	182
2019	EX-02	41	31	5	11	3	7	2	79	15	111
2019	EX-03	42	25	13	9	5	4	2	71	15	55
2018	EX	46	28	8	6	4	6	2	80	11	366
2018	EX-01	48	27	9	4	4	6	1	81	9	192
2018	EX-02	46	24	5	9	5	8	3	78	16	93
2018	EX-03	36	33	9	7	5	9	2	77	13	58
2017	EX	52	24	9	5	3	6	2	82	8	348
2017	EX-01	53	20	11	4	2	7	2	81	7	186
2017	EX-02	45	29	10	6	4	3	4	79	11	89
2017	EX-03	54	22	4	6	2	10	2	86	9	50
2017	EX-04	73	27	0	0	0	0	0	100	0	11
2017	EX-05	50	40	10	0	0	0	0	90	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	25	5	3	1	0	91	4	380
2019	EX-01	65	25	5	3	1	0	90	4	182
2019	EX-02	69	24	3	4	1	0	93	4	112
2019	EX-03	64	25	9	0	2	0	89	2	55
2018	EX	63	25	6	4	2	1	88	6	366
2018	EX-01	65	23	7	4	1	0	88	5	192
2018	EX-02	61	25	4	4	4	1	87	9	93
2018	EX-03	60	29	5	2	2	2	91	4	58
2017	EX	65	24	6	2	1	1	90	4	347
2017	EX-01	66	24	6	2	2	1	90	4	185
2017	EX-02	61	23	7	3	2	3	87	6	89
2017	EX-03	66	26	6	2	0	0	92	2	50
2017	EX-04	82	9	9	0	0	0	91	0	11
2017	EX-05	60	40	0	0	0	0	100	0	10

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	3	97	380
2019	EX-01	5	95	182
2019	EX-05	0	100	10
2018	EX	2	98	365
2018	EX-04	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	0	100	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	4	96	377
2019	EX-01	4	96	180

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	25	8	2	2	10	1	86	5	379
2019	EX-01	51	23	10	2	2	11	1	84	5	182
2019	EX-02	55	25	4	2	3	11	1	91	5	111
2019	EX-03	49	22	15	4	0	11	0	80	4	55
2018	EX	51	26	7	3	1	10	2	87	5	367
2018	EX-01	54	23	7	4	1	11	1	86	5	192
2018	EX-02	51	24	6	3	2	9	4	87	6	94
2018	EX-03	48	28	10	0	2	10	2	86	2	58
2017	EX	57	20	8	2	1	9	3	88	4	348
2017	EX-01	59	16	10	1	2	10	2	86	3	186
2017	EX-02	51	22	7	4	1	8	6	86	6	89
2017	EX-03	58	26	4	2	0	8	2	93	2	50
2017	EX-04	73	27	0	0	0	0	0	100	0	11
2017	EX-05	50	40	10	0	0	0	0	90	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	73	21	4	2	0	1	94	2	379
2019	EX-01	73	22	3	2	1	0	95	2	181
2019	EX-02	76	19	3	2	0	1	95	2	112
2019	EX-03	67	22	7	2	0	2	91	2	55
2018	EX	68	24	4	2	1	1	93	3	367
2018	EX-01	70	22	4	2	1	1	93	3	192
2018	EX-02	64	27	5	2	1	1	91	3	94
2018	EX-03	72	22	2	2	0	2	96	2	58
2017	EX	71	20	4	2	1	2	93	3	346
2017	EX-01	74	18	3	1	2	2	94	3	186
2017	EX-02	64	20	7	5	1	3	87	6	87
2017	EX-03	74	22	4	0	0	0	96	0	50
2017	EX-04	82	18	0	0	0	0	100	0	11
2017	EX-05	50	40	10	0	0	0	90	0	10

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	31	15	4	3	0	78	7	378
2019	EX-01	38	35	18	6	3	0	73	9	180
2019	EX-02	55	29	12	2	2	0	85	4	112
2019	EX-03	60	22	15	2	2	0	82	4	55
2018	EX	41	32	16	7	4	1	73	11	365
2018	EX-01	34	38	18	6	3	1	72	9	191
2018	EX-02	48	23	14	8	5	2	73	13	93
2018	EX-03	41	29	16	9	5	0	71	14	58
2017	EX	32	29	20	9	9	1	62	18	348
2017	EX-01	30	31	23	8	9	0	61	17	186
2017	EX-02	34	25	18	11	11	1	59	23	89
2017	EX-03	22	36	22	10	10	0	58	20	50
2017	EX-04	73	18	0	9	0	0	91	9	11
2017	EX-05	60	10	10	10	0	10	78	11	10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	11	28	31	20	11	39	30	378
2019	EX-01	10	31	27	21	11	41	32	182
2019	EX-02	13	23	33	21	10	36	31	111
2019	EX-03	11	28	35	11	15	39	26	54
2018	EX	10	24	29	23	15	34	37	364
2018	EX-01	9	23	34	21	13	32	34	191
2018	EX-02	12	27	20	18	23	39	41	93
2018	EX-03	2	23	33	30	12	25	42	57
2017	EX	8	17	35	27	13	25	40	348
2017	EX-01	9	14	35	29	12	23	41	186
2017	EX-02	8	21	28	28	16	29	43	89
2017	EX-03	4	18	44	20	14	22	34	50
2017	EX-04	9	27	36	27	0	36	27	11
2017	EX-05	10	30	20	30	10	40	40	10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	12	35	27	16	10	0	47	26	377
2019	EX-01	14	36	26	14	9	0	50	24	180
2019	EX-02	10	33	26	19	11	1	44	30	111
2019	EX-03	5	35	31	15	15	0	40	29	55
2018	EX	11	26	29	21	11	0	38	33	363
2018	EX-01	11	32	29	18	10	0	42	28	190
2018	EX-02	15	18	26	24	15	1	34	40	92
2018	EX-03	3	24	38	22	12	0	28	34	58
2017	EX	7	24	33	23	13	0	32	36	348
2017	EX-01	8	23	34	26	10	0	30	35	186
2017	EX-02	8	30	30	17	16	0	38	32	89
2017	EX-03	4	14	36	24	20	2	18	45	50
2017	EX-04	18	36	18	27	0	0	55	27	11
2017	EX-05	10	40	20	10	20	0	50	30	10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	21	32	25	16	5	0	0	53	21	377
2019	EX-01	20	33	24	15	8	0	0	53	23	180
2019	EX-02	23	28	27	18	3	1	1	51	21	111
2019	EX-03	16	36	27	18	2	0	0	53	20	55
2018	EX	15	31	28	20	6	0	0	46	26	363
2018	EX-01	13	31	30	21	5	0	1	45	26	189
2018	EX-02	19	29	22	20	10	0	0	48	30	93
2018	EX-03	9	33	36	16	7	0	0	41	22	58
2017	EX	15	22	34	18	10	0	0	38	28	345
2017	EX-01	12	24	33	22	8	0	0	37	30	185
2017	EX-02	22	20	33	11	15	0	0	41	26	88
2017	EX-03	12	20	39	14	14	0	0	33	28	49
2017	EX-04	27	27	45	0	0	0	0	55	0	11
2017	EX-05	20	20	40	20	0	0	0	40	20	10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	24	32	22	13	8	1	56	21	378
2019	EX-01	28	32	19	12	8	1	61	20	181
2019	EX-02	23	32	22	14	8	1	55	23	111
2019	EX-03	18	27	35	7	13	0	45	20	55
2018	EX	20	26	26	17	11	0	46	28	364
2018	EX-01	22	29	24	14	10	1	52	24	190
2018	EX-02	20	22	26	19	13	0	42	32	93
2018	EX-03	9	22	36	19	14	0	31	33	58
2017	EX	12	31	29	15	10	2	44	26	348
2017	EX-01	15	32	26	15	10	2	48	26	186
2017	EX-02	11	31	30	13	12	2	43	26	89
2017	EX-03	6	28	34	18	10	4	35	29	50
2017	EX-04	0	36	36	27	0	0	36	27	11
2017	EX-05	10	30	30	10	10	10	44	22	10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	19	34	28	11	8	0	53	19	380
2019	EX-01	18	35	30	12	6	0	53	18	182
2019	EX-02	21	32	28	11	9	0	53	20	112
2019	EX-03	20	35	27	7	11	0	55	18	55
2018	EX	19	26	27	17	12	0	44	29	362
2018	EX-01	18	30	25	15	12	0	48	28	189
2018	EX-02	21	23	23	21	13	0	43	34	92
2018	EX-03	14	21	40	17	9	0	34	26	58
2017	EX	15	31	33	13	8	0	46	20	347
2017	EX-01	16	29	34	13	8	0	45	21	186
2017	EX-02	16	34	31	13	6	0	50	19	89
2017	EX-03	12	30	40	8	8	2	43	16	50
2017	EX-04	18	45	18	9	9	0	64	18	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	38	14	6	1	1	79	7	376
2019	EX-01	43	37	14	6	1	1	80	6	178
2019	EX-02	39	42	13	4	1	1	82	5	112
2019	EX-03	40	36	11	11	2	0	76	13	55
2018	EX	33	37	22	6	3	0	70	9	365
2018	EX-01	31	38	24	5	2	0	68	7	192
2018	EX-02	34	37	19	5	3	1	72	9	93
2018	EX-03	39	32	16	11	4	0	70	14	57
2017	EX	36	36	16	8	4	0	72	12	346
2017	EX-01	32	38	18	9	3	0	70	12	185
2017	EX-02	38	36	11	9	6	0	74	14	89
2017	EX-03	36	34	20	4	4	2	72	8	50
2017	EX-04	73	27	0	0	0	0	100	0	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	23	43	21	10	3	0	66	13	375
2019	EX-01	22	46	20	11	2	1	68	12	179
2019	EX-02	22	41	22	13	3	0	63	15	110
2019	EX-03	18	44	25	5	7	0	62	13	55
2018	EX	17	40	24	16	3	0	57	19	363
2018	EX-01	18	36	27	15	4	0	54	19	190
2018	EX-02	16	46	20	16	2	0	62	18	94
2018	EX-03	14	37	26	21	2	0	51	23	57
2017	EX	16	37	24	16	8	0	53	24	347
2017	EX-01	13	40	26	14	7	0	53	22	186
2017	EX-02	20	28	21	20	10	0	49	30	89
2017	EX-03	12	42	26	12	8	0	54	20	50
2017	EX-04	36	36	18	9	0	0	73	9	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	35	13	4	1	1	82	5	377
2019	EX-01	43	41	12	3	1	1	84	3	179
2019	EX-02	49	30	15	4	0	1	80	5	112
2019	EX-03	47	31	15	5	2	0	78	7	55
2018	EX	36	40	18	4	1	1	77	5	363
2018	EX-01	38	39	16	5	2	0	77	7	190
2018	EX-02	32	43	19	3	1	2	76	4	94
2018	EX-03	39	36	20	2	2	2	76	4	56
2017	EX	39	36	13	8	3	0	75	11	347
2017	EX-01	36	38	15	7	3	0	74	11	186
2017	EX-02	40	35	10	12	3	0	74	16	89
2017	EX-03	44	30	18	4	2	2	76	6	50
2017	EX-04	64	36	0	0	0	0	100	0	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	59	24	10	4	3	1	84	6	376
2019	EX-01	56	27	11	2	2	1	84	5	178
2019	EX-02	63	21	11	4	2	0	84	5	112
2019	EX-03	60	24	2	9	5	0	84	15	55

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	32	24	11	3	0	62	14	374
2019	EX-01	29	32	24	10	4	1	61	15	178
2019	EX-02	30	33	22	13	1	0	63	14	112
2019	EX-03	24	37	30	7	2	0	61	9	54
2018	EX	20	32	25	16	7	0	53	22	365
2018	EX-01	20	32	25	15	8	0	52	23	192
2018	EX-02	19	32	28	15	6	0	51	21	94
2018	EX-03	25	33	21	18	4	0	58	21	57
2017	EX	17	29	30	15	8	0	46	23	346
2017	EX-01	14	30	35	14	8	0	44	22	185
2017	EX-02	22	26	26	19	7	0	48	26	89
2017	EX-03	18	36	22	16	8	0	54	24	50
2017	EX-04	27	27	27	9	9	0	55	18	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	18	9	2	0	0	89	2	373
2019	EX-01	68	20	9	2	0	1	89	2	179
2019	EX-02	72	17	8	3	0	0	89	3	110
2019	EX-03	74	15	11	0	0	0	89	0	54
2018	EX	64	21	10	3	1	1	85	4	359
2018	EX-01	66	20	9	4	0	1	87	4	188
2018	EX-02	64	19	11	3	2	1	83	6	91
2018	EX-03	58	25	12	4	2	0	82	5	57
2017	EX	71	17	9	1	2	0	89	2	348
2017	EX-01	69	18	10	1	2	1	88	3	186
2017	EX-02	66	21	10	0	2	0	88	2	89
2017	EX-03	78	12	8	0	2	0	90	2	50
2017	EX-04	91	9	0	0	0	0	100	0	11
2017	EX-05	90	10	0	0	0	0	100	0	10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	89	5	2	1	0	4	97	1	372
2019	EX-01	89	5	1	1	0	3	98	1	177
2019	EX-02	87	5	4	1	0	3	95	1	111
2019	EX-03	87	4	2	0	0	8	98	0	53
2018	EX	82	11	4	1	0	2	95	1	361
2018	EX-01	84	10	4	0	0	2	96	0	190
2018	EX-02	80	11	4	2	1	2	92	3	93
2018	EX-03	82	13	4	0	0	2	96	0	55

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	9	5	3	1	0	2	90	5	377
2019	EX-01	79	11	5	3	1	0	2	91	4	180
2019	EX-02	79	7	5	4	3	0	3	89	6	111
2019	EX-03	78	9	5	5	0	0	2	89	6	55
2018	EX	78	9	6	2	3	0	2	89	5	365
2018	EX-01	81	8	6	1	2	1	1	90	3	191
2018	EX-02	73	10	4	4	4	0	4	87	9	94
2018	EX-03	75	11	9	0	4	0	2	88	4	57
2017	EX	82	11	2	3	2	0	1	94	4	348
2017	EX-01	81	12	1	3	2	0	1	94	5	186
2017	EX-02	76	12	3	4	1	0	2	91	6	89
2017	EX-03	86	10	2	0	2	0	0	96	2	50
2017	EX-04	100	0	0	0	0	0	0	100	0	11
2017	EX-05	90	10	0	0	0	0	0	100	0	10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	26	7	2	1	1	91	3	376
2019	EX-01	66	24	7	1	2	1	90	2	180
2019	EX-02	67	21	7	3	0	3	90	3	111
2019	EX-03	57	37	4	2	0	0	94	2	54
2018	EX	58	30	8	2	1	1	89	3	364
2018	EX-01	59	28	9	3	1	0	86	4	191
2018	EX-02	61	33	2	1	2	1	95	3	94
2018	EX-03	56	32	9	2	0	2	89	2	57
2017	EX	66	25	4	3	1	1	93	4	347
2017	EX-01	62	27	4	5	2	1	89	7	185
2017	EX-02	71	24	3	0	0	1	97	0	89
2017	EX-03	76	16	4	0	0	4	96	0	50
2017	EX-04	45	55	0	0	0	0	100	0	11
2017	EX-05	90	10	0	0	0	0	100	0	10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	66	19	7	3	2	1	87	6	376
2019	EX-01	66	22	7	2	1	1	89	3	182
2019	EX-02	70	14	6	2	5	3	87	7	108
2019	EX-03	55	24	11	7	4	0	78	11	55
2018	EX	60	25	7	4	3	1	85	7	363
2018	EX-01	65	24	7	3	2	0	89	4	191
2018	EX-02	54	27	4	9	4	2	82	13	93
2018	EX-03	54	21	16	4	5	0	75	9	57
2017	EX	68	20	4	4	3	0	89	7	346
2017	EX-01	68	22	3	5	3	0	89	8	185
2017	EX-02	66	24	3	4	2	0	90	7	88
2017	EX-03	70	14	6	4	4	2	86	8	50
2017	EX-04	100	0	0	0	0	0	100	0	11
2017	EX-05	70	10	20	0	0	0	80	0	10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	42	39	13	3	2	1	82	5	379
2019	EX-01	42	40	14	2	1	1	82	3	182
2019	EX-02	41	37	10	5	3	4	81	8	111
2019	EX-03	42	38	18	2	0	0	80	2	55
2018	EX	39	35	19	4	3	0	74	7	362
2018	EX-01	42	32	18	6	2	1	74	7	189
2018	EX-02	39	36	18	2	4	0	76	6	94
2018	EX-03	30	42	19	4	5	0	72	9	57
2017	EX	43	37	14	3	1	1	81	5	348
2017	EX-01	39	39	16	4	2	1	78	6	186
2017	EX-02	49	31	12	4	1	1	82	6	89
2017	EX-03	48	38	12	0	0	2	88	0	50
2017	EX-04	27	64	9	0	0	0	91	0	11
2017	EX-05	60	30	10	0	0	0	90	0	10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	18	6	1	1	2	92	2	377
2019	EX-01	71	18	8	1	1	2	91	1	180
2019	EX-02	74	17	4	2	1	3	94	3	111
2019	EX-03	69	22	7	2	0	0	91	2	55
2018	EX	70	22	6	1	0	1	92	2	361
2018	EX-01	71	20	7	1	0	1	92	1	189
2018	EX-02	72	19	4	1	1	2	93	2	93
2018	EX-03	60	30	5	5	0	0	89	5	57
2017	EX	72	20	5	1	1	2	93	2	344
2017	EX-01	73	18	5	1	1	1	92	2	184
2017	EX-02	74	17	6	1	0	2	93	1	88
2017	EX-03	62	28	8	0	0	2	92	0	50
2017	EX-04	82	18	0	0	0	0	100	0	11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	91	6	1	0	0	1	98	1	379
2019	EX-01	90	7	2	0	0	1	98	0	182
2019	EX-02	92	5	0	0	1	2	99	1	111
2019	EX-03	96	4	0	0	0	0	100	0	55
2018	EX	91	6	1	0	0	2	98	1	363
2018	EX-01	91	6	2	1	0	2	98	1	191
2018	EX-02	89	5	1	0	0	4	99	0	94
2018	EX-03	93	5	0	0	2	0	98	2	56
2017	EX	89	7	1	1	1	1	97	1	347
2017	EX-01	86	9	2	1	1	1	96	2	185
2017	EX-02	91	4	2	0	0	2	98	0	89
2017	EX-03	92	6	0	0	0	2	100	0	50
2017	EX-04	100	0	0	0	0	0	100	0	11
2017	EX-05	100	0	0	0	0	0	100	0	10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	69	20	9	1	1	0	1	89	2	377
2019	EX-01	69	19	10	1	2	0	1	88	2	181
2019	EX-02	68	20	9	3	0	0	1	88	3	111
2019	EX-03	69	24	7	0	0	0	0	93	0	54
2018	EX	62	23	9	5	0	0	1	85	6	364
2018	EX-01	58	25	10	6	0	0	0	83	6	191
2018	EX-02	64	19	9	4	1	0	3	86	5	94
2018	EX-03	65	26	5	4	0	0	0	91	4	57
2017	EX	63	23	10	2	1	0	1	87	3	348
2017	EX-01	59	25	11	2	2	1	0	84	4	186
2017	EX-02	71	20	6	1	0	0	2	93	1	89
2017	EX-03	58	24	14	2	0	0	2	84	2	50
2017	EX-04	64	27	9	0	0	0	0	91	0	11
2017	EX-05	80	10	10	0	0	0	0	90	0	10

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	10	31	42	13	4	41	17	379
2019	EX-01	13	30	41	12	3	44	15	181
2019	EX-02	8	37	39	12	4	45	16	112
2019	EX-03	9	22	45	16	7	31	24	55
2018	EX	9	27	41	18	5	36	24	366
2018	EX-01	10	29	41	15	5	39	20	192
2018	EX-02	7	27	38	22	5	34	28	94
2018	EX-03	7	17	47	21	9	24	29	58
2017	EX	6	23	44	21	6	29	26	348
2017	EX-01	7	26	40	21	6	33	27	186
2017	EX-02	4	18	49	22	7	22	29	89
2017	EX-03	10	14	56	14	6	24	20	50
2017	EX-04	0	36	45	18	0	36	18	11
2017	EX-05	0	40	30	30	0	40	30	10

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	16	49	20	6	0	26	26	377
2019	EX-01	8	18	46	20	7	1	27	26	181
2019	EX-02	10	15	50	20	5	0	24	25	111
2019	EX-03	15	13	46	22	4	0	26	28	54
2018	EX	10	24	42	18	5	0	23	35	354
2018	EX-01	9	23	45	20	4	0	24	31	186
2018	EX-02	13	26	38	15	7	0	22	40	91
2018	EX-03	13	25	46	14	2	0	16	38	56
2017	EX	9	23	47	15	6	0	22	31	348
2017	EX-01	11	21	49	11	9	0	19	32	186
2017	EX-02	10	25	46	17	3	0	20	35	89
2017	EX-03	2	22	52	18	6	0	24	24	50
2017	EX-04	0	27	27	45	0	0	45	27	11
2017	EX-05	0	30	30	40	0	0	40	30	10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	56	36	4	2	2	0	92	3	378
2019	EX-01	55	37	3	1	3	1	93	4	182
2019	EX-02	59	34	4	2	1	0	94	3	111
2019	EX-03	50	39	9	2	0	0	89	2	54
2018	EX	59	32	5	3	1	0	91	4	365
2018	EX-01	59	33	5	2	1	0	93	2	192
2018	EX-02	58	27	8	6	1	0	85	8	93
2018	EX-03	54	42	2	2	0	0	96	2	57
2017	EX	49	40	6	3	2	0	89	5	347
2017	EX-01	47	40	6	4	2	0	88	6	185
2017	EX-02	51	39	7	1	2	0	90	3	89
2017	EX-03	48	42	8	2	0	0	90	2	50
2017	EX-04	64	36	0	0	0	0	100	0	11
2017	EX-05	50	50	0	0	0	0	100	0	10

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	48	34	10	6	2	1	0	82	8	379
2019	EX-01	45	36	10	7	1	1	0	81	8	182
2019	EX-02	53	32	11	3	2	0	0	85	4	112
2019	EX-03	46	31	9	9	2	2	0	79	11	54
2018	EX	43	39	8	7	3	0	0	82	10	367
2018	EX-01	44	38	10	6	2	0	1	82	8	192
2018	EX-02	37	46	4	6	6	0	0	83	13	94
2018	EX-03	43	38	10	7	2	0	0	81	9	58
2017	EX	40	42	5	8	4	1	0	83	12	348
2017	EX-01	38	41	6	9	5	1	0	80	14	186
2017	EX-02	37	45	2	10	4	1	0	83	15	89
2017	EX-03	40	48	4	4	4	0	0	88	8	50
2017	EX-04	64	36	0	0	0	0	0	100	0	11
2017	EX-05	70	20	10	0	0	0	0	90	0	10

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	9	91	380
2019	EX-01	10	90	182
2019	EX-02	9	91	112
2019	EX-03	5	95	55
2017	EX	7	93	348
2017	EX-01	8	92	186
2017	EX-02	6	94	89
2017	EX-03	12	88	50
2017	EX-04	0	100	11
2017	EX-05	0	100	10

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	88	12	33
2019	EX-01	89	11	18
2019	EX-02	80	20	10
2017	EX	72	28	25
2017	EX-01	79	21	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	28	3	3	3	90	7	29
2019	EX-01	56	31	6	0	6	88	6	16
2017	EX	72	22	0	6	0	94	6	18
2017	EX-01	73	27	0	0	0	100	0	11

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	39	12	4	2	2	0	41	59	380
2019	EX-01	35	40	15	4	3	3	0	36	64	182
2019	EX-02	43	43	7	5	1	1	0	43	57	112
2019	EX-03	47	38	13	0	2	0	0	47	53	55
2018	EX	51	29	9	5	3	2	1	52	48	367
2018	EX-01	44	33	13	6	2	2	0	45	55	193
2018	EX-02	62	20	6	6	4	1	0	62	38	94
2018	EX-03	42	35	5	4	5	5	4	46	54	57
2017	EX	45	27	18	3	4	3	0	47	53	348
2017	EX-01	43	30	18	3	4	2	0	44	56	186
2017	EX-02	51	21	19	4	2	1	1	52	48	89
2017	EX-03	34	30	20	2	6	8	0	37	63	50
2017	EX-04	73	27	0	0	0	0	0	73	27	11
2017	EX-05	60	10	20	0	10	0	0	60	40	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	50	50	221
2019	EX-01	52	48	114
2019	EX-02	44	56	63
2019	EX-03	55	45	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	62	38	219
2019	EX-01	59	41	114
2019	EX-02	65	35	63
2019	EX-03	69	31	29
2018	EX	48	52	168
2018	EX-01	46	54	103
2018	EX-02	44	56	34
2018	EX-03	56	44	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	35	33	12	7	7	0	6	72	16	217
2019	EX-01	28	39	11	6	11	0	5	70	19	114
2019	EX-02	38	27	14	11	3	0	6	69	15	63
2019	EX-03	45	28	10	7	3	0	7	78	11	29
2018	EX	28	29	15	12	6	1	9	63	20	169
2018	EX-01	31	30	15	11	4	0	10	67	16	104
2018	EX-02	24	26	9	21	9	3	9	57	33	34
2018	EX-03	19	33	19	11	11	0	7	56	24	27
2017	EX	22	19	12	16	14	1	16	50	36	179
2017	EX-01	18	21	14	19	13	1	15	46	38	101
2017	EX-02	24	20	14	14	19	0	9	48	37	42
2017	EX-03	34	14	7	10	7	0	28	67	24	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	19	24	13	15	9	2	19	54	30	216
2019	EX-01	18	25	10	18	11	3	17	53	35	114
2019	EX-02	21	26	16	15	6	3	13	56	25	62
2019	EX-03	17	14	21	10	7	0	31	45	25	29
2018	EX	15	24	18	14	11	1	19	48	30	170
2018	EX-01	13	28	18	11	9	0	21	52	24	104
2018	EX-02	9	15	15	18	24	3	18	30	52	34
2018	EX-03	21	21	21	18	4	0	14	50	25	28
2017	EX	7	16	12	18	22	3	22	31	54	179
2017	EX-01	4	17	13	20	24	4	19	27	56	101
2017	EX-02	12	17	12	21	19	2	17	35	50	42
2017	EX-03	10	14	10	14	17	0	34	37	47	29

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	13	5	2	2	0	4	91	4	376
2019	EX-01	71	14	7	3	1	0	4	89	5	181
2019	EX-02	77	10	6	1	1	0	5	92	2	112
2019	EX-03	76	11	2	2	5	0	4	91	8	55
2018	EX	72	11	5	4	1	0	7	89	5	366
2018	EX-01	68	13	6	5	1	1	6	87	7	192
2018	EX-02	79	5	5	3	2	0	5	89	6	94
2018	EX-03	71	17	3	0	0	0	9	96	0	58

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment