2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	33	49	6	9	4	82	13	197
2019	CO-01	64	36	0	0	0	100	0	14
2019	CO-02	28	53	7	8	3	81	11	123
2019	CO-03	36	33	5	15	10	69	26	39
2019	CO-04	50	50	0	0	0	100	0	14
2017	CO	22	49	7	16	6	71	22	229
2017	CO-01	13	67	13	7	0	80	7	15
2017	CO-02	23	47	6	16	7	70	24	164
2017	CO-03	18	50	10	20	3	68	23	40
2014	CO	29	50	7	11	3	80	14	235
2014	CO-01	37	46	0	13	4	83	17	24
2014	CO-02	27	52	6	12	3	79	15	163
2014	CO-03	34	47	13	6	0	81	6	47
2011	CO	36	47	4	9	4	83	13	190
2011	CO-01	48	48	4	0	0	96	0	23
2011	CO-02	33	48	4	10	6	80	15	123
2011	CO-03	39	47	0	13	0	87	13	38
2008	CO	31	48	6	12	3	80	14	147
2008	CO-01	35	53	0	12	0	88	12	17
2008	CO-02	28	49	7	11	4	77	16	96
2008	CO-03	37	48	4	11	0	85	11	27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	71	17	5	2	3	0	2	90	5	196
2019	CO-01	86	7	7	0	0	0	0	93	0	14
2019	CO-02	72	15	6	2	2	0	2	89	5	122
2019	CO-03	62	23	5	3	5	0	3	87	8	39
2019	CO-04	71	29	0	0	0	0	0	100	0	14
2017	CO	66	20	5	5	3	0	2	87	8	229
2017	CO-01	87	7	0	7	0	0	0	93	7	15
2017	CO-02	65	18	6	4	3	0	3	86	8	164
2017	CO-03	55	30	3	8	5	0	0	85	13	40
2014	CO	70	20	4	3	2	0	1	91	5	235
2014	CO-01	67	17	0	4	4	4	4	91	9	24
2014	CO-02	70	21	4	2	2	0	1	92	4	163
2014	CO-03	70	15	6	9	0	0	0	85	9	47
2011	CO	70	20	2	4	1	1	2	93	5	191
2011	CO-01	78	13	4	4	0	0	0	91	4	23
2011	CO-02	71	19	2	3	2	1	2	93	5	124
2011	CO-03	58	34	0	8	0	0	0	92	8	38
2008	CO	70	22	3	3	1	0	1	93	5	148
2008	CO-01	67	28	0	0	0	0	6	100	0	18
2008	CO-02	72	19	4	4	1	0	0	91	5	96
2008	CO-03	67	26	0	4	4	0	0	93	7	27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	38	32	8	15	8	0	69	23	196
2019	CO-01	71	14	0	14	0	0	86	14	14
2019	CO-02	39	28	9	16	9	0	66	25	122
2019	CO-03	23	41	5	23	8	0	64	31	39
2019	CO-04	50	36	14	0	0	0	86	0	14
2017	CO	26	35	8	15	16	0	61	31	229
2017	CO-01	40	47	0	13	0	0	87	13	15
2017	CO-02	27	34	7	14	18	1	61	32	164
2017	CO-03	13	38	13	23	15	0	50	38	40
2014	CO	34	26	9	13	17	0	61	30	235
2014	CO-01	50	29	8	8	4	0	79	13	24
2014	CO-02	29	29	12	15	16	0	58	31	163
2014	CO-03	45	17	2	11	26	0	62	36	47
2011	CO	36	39	13	7	5	0	75	12	191
2011	CO-01	61	30	9	0	0	0	91	0	23
2011	CO-02	30	45	14	7	4	0	75	11	124
2011	CO-03	39	29	13	8	11	0	68	18	38

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	23	46	16	9	5	1	70	14	195
2019	CO-01	29	64	7	0	0	0	93	0	14
2019	CO-02	25	47	16	7	5	1	72	12	122
2019	CO-03	13	38	26	15	8	0	51	23	39
2019	CO-04	46	31	15	8	0	0	77	8	13
2018	CO	17	54	11	10	8	0	71	18	193
2018	CO-02	15	53	11	11	9	0	69	21	131
2018	CO-03	11	58	13	11	8	0	68	18	38
2017	CO	22	43	14	12	9	0	65	21	229
2017	CO-01	40	40	7	13	0	0	80	13	15
2017	CO-02	22	41	13	12	11	0	63	23	164
2017	CO-03	15	50	23	10	3	0	65	13	40
2014	CO	24	45	7	16	9	0	69	24	235
2014	CO-01	25	54	0	8	13	0	79	21	24
2014	CO-02	25	42	7	17	9	0	67	26	163
2014	CO-03	21	49	11	15	4	0	70	19	47
2011	CO	20	41	20	11	7	0	61	18	191
2011	CO-01	17	39	22	13	9	0	57	22	23
2011	CO-02	19	37	23	14	7	0	56	21	124
2011	CO-03	21	55	13	3	8	0	76	11	38
2008	CO	18	43	18	11	9	1	62	20	148
2008	CO-01	17	50	17	11	6	0	67	17	18
2008	CO-02	15	43	18	13	10	2	59	23	96
2008	CO-03	26	48	22	4	0	0	74	4	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	41	43	9	4	3	0	0	84	7	195
2019	CO-01	57	43	0	0	0	0	0	100	0	14
2019	CO-02	39	42	9	6	4	0	0	81	10	121
2019	CO-03	38	41	18	0	3	0	0	79	3	39
2019	CO-04	50	50	0	0	0	0	0	100	0	14
2017	CO	40	41	9	7	3	0	0	81	10	229
2017	CO-01	60	27	13	0	0	0	0	87	0	15
2017	CO-02	39	40	9	8	4	1	1	80	12	164
2017	CO-03	33	50	10	8	0	0	0	83	8	40
2014	CO	45	38	8	8	1	0	0	83	9	234
2014	CO-01	62	21	0	8	8	0	0	83	17	24
2014	CO-02	40	42	9	9	1	0	0	82	9	162
2014	CO-03	53	32	9	6	0	0	0	85	6	47

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	51	29	11	5	4	0	1	80	9	195
2019	CO-01	50	21	29	0	0	0	0	71	0	14
2019	CO-02	53	27	8	7	3	0	1	81	11	121
2019	CO-03	46	36	13	0	5	0	0	82	5	39
2019	CO-04	64	14	14	0	7	0	0	79	7	14
2018	CO	44	35	9	7	5	0	0	79	12	192
2018	CO-02	43	38	9	5	5	0	0	81	10	131
2018	CO-03	42	34	5	13	5	0	0	76	18	38
2017	CO	41	36	8	7	7	0	0	77	15	229
2017	CO-01	53	33	0	7	7	0	0	87	13	15
2017	CO-02	39	34	11	8	7	1	1	73	15	164
2017	CO-03	35	48	0	8	10	0	0	83	18	40
2014	CO	45	35	7	7	6	0	0	80	13	235
2014	CO-01	46	38	8	4	4	0	0	83	8	24
2014	CO-02	41	39	7	6	6	1	0	81	12	163
2014	CO-03	57	21	6	11	4	0	0	79	15	47
2011	CO	42	38	9	7	4	1	0	81	11	191
2011	CO-01	39	43	17	0	0	0	0	83	0	23
2011	CO-02	36	40	9	8	6	1	0	77	14	124
2011	CO-03	58	29	5	8	0	0	0	87	8	38

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	37	15	11	7	68	17	197
2019	CO-01	50	36	7	7	0	86	7	14
2019	CO-02	28	35	17	11	9	63	20	123
2019	CO-03	33	36	13	13	5	69	18	39
2019	CO-04	43	36	14	7	0	79	7	14
2018	CO	23	43	17	8	8	66	16	191
2018	CO-02	19	46	18	9	9	64	18	129
2018	CO-03	32	42	13	3	11	74	13	38
2017	CO	24	46	14	11	5	70	16	229
2017	CO-01	27	60	7	7	0	87	7	15
2017	CO-02	21	47	13	12	6	68	18	164
2017	CO-03	33	43	15	8	3	75	10	40
2014	CO	27	44	14	7	9	71	16	235
2014	CO-01	21	54	8	4	13	75	17	24
2014	CO-02	25	44	16	7	9	68	16	163
2014	CO-03	38	40	9	9	4	79	13	47
2011	CO	28	46	13	8	5	74	13	191
2011	CO-01	30	43	13	9	4	74	13	23
2011	CO-02	29	41	15	10	5	70	15	124
2011	CO-03	24	63	8	3	3	87	5	38
2008	CO	26	46	14	9	5	72	14	148
2008	CO-01	28	39	17	11	6	67	17	18
2008	CO-02	25	43	16	11	5	68	17	96
2008	CO-03	30	67	4	0	0	96	0	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	40	17	12	13	0	0	57	25	197
2019	CO-01	36	43	21	0	0	0	0	79	0	14
2019	CO-02	18	37	16	14	15	0	0	54	29	123
2019	CO-03	8	46	15	15	15	0	0	54	31	39
2019	CO-04	29	36	36	0	0	0	0	64	0	14
2018	CO	18	34	22	11	16	0	0	52	26	193
2018	CO-02	18	32	24	11	15	0	0	50	27	131
2018	CO-03	13	39	13	16	18	0	0	53	34	38
2017	CO	16	37	14	18	14	0	0	54	32	229
2017	CO-01	13	53	0	27	7	0	0	67	33	15
2017	CO-02	14	38	16	16	14	0	1	53	31	164
2017	CO-03	15	35	13	18	20	0	0	50	38	40
2014	CO	16	33	22	17	12	1	0	49	29	235
2014	CO-01	25	17	25	17	17	0	0	42	33	24
2014	CO-02	14	34	21	15	13	1	0	49	29	163
2014	CO-03	17	38	21	19	4	0	0	55	23	47
2011	CO	15	41	19	14	8	2	0	58	23	191
2011	CO-01	22	48	13	4	9	4	0	73	14	23
2011	CO-02	13	40	18	15	11	2	0	55	27	124
2011	CO-03	18	37	26	18	0	0	0	55	18	38

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	41	11	13	8	68	21	195
2019	CO-01	46	38	15	0	0	85	0	13
2019	CO-02	27	41	11	14	7	68	20	122
2019	CO-03	15	36	13	21	15	51	36	39
2019	CO-04	36	64	0	0	0	100	0	14
2018	CO	26	40	13	14	8	65	22	192
2018	CO-02	27	39	13	15	6	66	21	131
2018	CO-03	8	47	16	13	16	55	29	38
2017	CO	28	42	9	14	7	70	20	229
2017	CO-01	47	33	7	7	7	80	13	15
2017	CO-02	26	45	9	15	5	70	21	164
2017	CO-03	23	38	13	15	13	60	28	40

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	38	40	10	9	4	0	77	13	197
2019	CO-01	50	50	0	0	0	0	100	0	14
2019	CO-02	35	40	13	7	5	0	75	12	123
2019	CO-03	33	31	8	23	5	0	64	28	39
2019	CO-04	57	43	0	0	0	0	100	0	14
2018	CO	34	38	13	10	4	0	72	15	193
2018	CO-02	34	40	11	11	4	0	74	14	132
2018	CO-03	27	35	16	14	8	0	62	22	37
2017	CO	32	42	12	9	4	0	74	13	228
2017	CO-01	47	33	0	20	0	0	80	20	15
2017	CO-02	33	39	13	9	6	1	72	14	163
2017	CO-03	25	55	10	10	0	0	80	10	40
2014	CO	39	41	11	5	5	0	80	9	235
2014	CO-01	37	29	8	8	13	4	70	22	24
2014	CO-02	38	40	12	6	4	0	79	9	163
2014	CO-03	43	47	6	0	4	0	89	4	47
2011	CO	35	46	9	8	1	1	82	9	189
2011	CO-01	35	57	0	9	0	0	91	9	23
2011	CO-02	31	45	11	11	1	1	77	12	122
2011	CO-03	45	47	5	3	0	0	92	3	38
2008	CO	42	38	7	10	3	0	80	13	149
2008	CO-01	44	33	17	6	0	0	78	6	18
2008	CO-02	39	38	7	14	3	0	76	17	96
2008	CO-03	52	48	0	0	0	0	100	0	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	36	16	10	10	64	20	197
2019	CO-01	43	43	14	0	0	86	0	14
2019	CO-02	27	34	17	11	11	61	22	123
2019	CO-03	31	28	15	13	13	59	26	39
2019	CO-04	36	43	14	7	0	79	7	14
2018	CO	23	37	18	10	13	60	23	194
2018	CO-02	22	38	19	11	10	60	21	132
2018	CO-03	21	34	16	8	21	55	29	38
2017	CO	20	38	13	17	13	58	29	229
2017	CO-01	33	27	13	20	7	60	27	15
2017	CO-02	18	42	13	15	12	60	27	164
2017	CO-03	18	35	10	20	18	53	38	40

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	32	14	3	3	0	0	80	6	195
2019	CO-01	79	14	7	0	0	0	0	93	0	14
2019	CO-02	47	30	13	5	5	0	0	77	10	122
2019	CO-03	39	39	21	0	0	0	0	79	0	38
2019	CO-04	57	36	7	0	0	0	0	93	0	14
2018	CO	44	36	13	3	4	0	1	80	7	193
2018	CO-02	40	40	15	3	2	0	0	80	5	131
2018	CO-03	53	29	8	3	8	0	0	82	11	38
2017	CO	42	41	10	5	2	0	0	83	7	229
2017	CO-01	60	27	13	0	0	0	0	87	0	15
2017	CO-02	40	41	10	6	3	0	0	80	9	164
2017	CO-03	43	45	10	3	0	0	0	88	3	40
2014	CO	56	29	10	3	2	0	0	85	5	235
2014	CO-01	71	21	0	8	0	0	0	92	8	24
2014	CO-02	53	31	12	1	2	1	0	85	3	163
2014	CO-03	60	23	9	6	2	0	0	83	9	47
2011	CO	53	36	8	2	1	0	0	88	3	190
2011	CO-01	52	35	4	4	4	0	0	87	9	23
2011	CO-02	49	39	9	2	1	0	0	88	3	124
2011	CO-03	65	30	5	0	0	0	0	95	0	37

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	41	12	15	14	1	58	30	196
2019	CO-01	36	36	14	14	0	0	71	14	14
2019	CO-02	14	42	13	15	15	0	56	31	123
2019	CO-03	18	39	3	21	18	0	58	39	38
2019	CO-04	14	36	29	0	7	14	58	8	14
2018	CO	13	34	20	16	16	0	48	32	193
2018	CO-02	13	34	21	16	17	0	47	33	131
2018	CO-03	13	37	11	26	13	0	50	39	38
2017	CO	13	39	17	18	13	0	52	31	229
2017	CO-01	13	47	13	20	7	0	60	27	15
2017	CO-02	11	38	18	18	15	0	49	33	164
2017	CO-03	15	43	15	18	10	0	58	28	40
2014	CO	14	35	19	17	14	0	49	32	235
2014	CO-01	21	33	25	0	21	0	54	21	24
2014	CO-02	12	31	20	21	15	1	43	36	163
2014	CO-03	19	49	13	11	9	0	68	19	47
2011	CO	25	40	16	14	4	1	65	18	189
2011	CO-01	39	22	13	26	0	0	61	26	23
2011	CO-02	20	40	18	15	6	2	60	21	123
2011	CO-03	35	51	11	3	0	0	86	3	37

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	18	31	19	16	15	0	1	49	31	197
2019	CO-01	36	50	14	0	0	0	0	86	0	14
2019	CO-02	12	26	24	18	19	0	1	39	37	123
2019	CO-03	21	38	13	18	10	0	0	59	28	39
2019	CO-04	43	29	7	14	7	0	0	71	21	14
2018	CO	16	21	24	18	21	1	1	37	39	194
2018	CO-02	13	20	27	15	23	1	1	34	38	132
2018	CO-03	16	24	13	32	16	0	0	39	47	38
2017	CO	15	27	20	21	16	1	0	43	37	229
2017	CO-01	13	53	7	20	7	0	0	67	27	15
2017	CO-02	13	26	23	20	18	1	1	39	38	164
2017	CO-03	20	20	20	28	13	0	0	40	40	40
2014	CO	15	32	18	17	18	0	0	47	35	235
2014	CO-01	21	17	25	8	29	0	0	37	38	24
2014	CO-02	12	31	20	19	18	0	0	42	37	163
2014	CO-03	26	45	4	13	13	0	0	70	26	47

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	26	43	15	11	6	0	0	69	16	196
2019	CO-01	36	43	14	7	0	0	0	79	7	14
2019	CO-02	23	44	19	7	7	0	0	67	14	122
2019	CO-03	23	36	8	28	5	0	0	59	33	39
2019	CO-04	36	64	0	0	0	0	0	100	0	14
2018	CO	20	37	22	11	11	0	0	57	22	194
2018	CO-02	17	37	26	9	11	0	0	55	20	132
2018	CO-03	16	42	16	16	11	0	0	58	26	38
2017	CO	23	41	14	10	10	0	0	65	21	229
2017	CO-01	20	47	20	13	0	0	0	67	13	15
2017	CO-02	23	41	14	11	10	0	1	64	21	164
2017	CO-03	23	43	15	8	13	0	0	65	20	40
2014	CO	23	43	15	9	9	0	0	67	18	235
2014	CO-01	37	21	13	21	8	0	0	58	29	24
2014	CO-02	20	46	17	9	8	0	0	66	17	163
2014	CO-03	30	45	11	4	11	0	0	74	15	47
2011	CO	36	40	15	6	2	1	1	78	7	191
2011	CO-01	43	39	17	0	0	0	0	83	0	23
2011	CO-02	35	39	15	6	2	1	2	76	9	124
2011	CO-03	29	50	13	8	0	0	0	79	8	38

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	40	16	4	4	0	77	8	197
2019	CO-01	50	50	0	0	0	0	100	0	14
2019	CO-02	35	39	16	5	5	0	74	10	123
2019	CO-03	31	41	23	3	3	0	72	5	39
2019	CO-04	64	29	7	0	0	0	93	0	14
2018	CO	31	45	14	7	3	0	76	10	194
2018	CO-02	29	47	15	6	3	0	76	9	132
2018	CO-03	34	32	16	13	5	0	66	18	38
2017	CO	29	44	15	7	5	0	73	12	228
2017	CO-01	47	40	7	7	0	0	87	7	15
2017	CO-02	27	44	14	9	7	0	71	15	164
2017	CO-03	26	54	18	0	3	0	79	3	39
2014	CO	38	39	11	9	3	1	77	12	235
2014	CO-01	46	42	0	13	0	0	87	13	24
2014	CO-02	36	42	10	7	4	1	78	12	163
2014	CO-03	43	28	17	11	2	0	70	13	47
2011	CO	41	41	11	6	1	0	82	7	191
2011	CO-01	52	30	9	4	4	0	83	9	23
2011	CO-02	40	40	13	7	1	0	79	8	124
2011	CO-03	42	53	5	0	0	0	95	0	38
2008	CO	39	44	7	6	4	0	82	10	148
2008	CO-01	44	39	6	6	6	0	83	11	18
2008	CO-02	36	43	9	7	4	0	79	11	96
2008	CO-03	41	59	0	0	0	0	100	0	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	43	37	15	4	1	0	0	80	5	196
2019	CO-01	57	36	7	0	0	0	0	93	0	14
2019	CO-02	46	34	17	2	1	0	0	80	3	122
2019	CO-03	41	36	15	8	0	0	0	77	8	39
2019	CO-04	21	64	7	7	0	0	0	86	7	14
2018	CO	36	36	18	7	4	0	0	72	10	194
2018	CO-02	38	36	17	6	3	0	0	73	9	132
2018	CO-03	21	32	26	13	8	0	0	53	21	38
2017	CO	39	42	14	3	2	0	0	81	5	229
2017	CO-01	33	53	13	0	0	0	0	87	0	15
2017	CO-02	40	42	14	2	2	0	0	82	4	164
2017	CO-03	38	45	8	10	0	0	0	83	10	40
2014	CO	34	44	10	8	2	1	1	80	10	235
2014	CO-01	54	46	0	0	0	0	0	100	0	24
2014	CO-02	31	44	10	9	2	1	2	77	12	163
2014	CO-03	34	45	15	6	0	0	0	79	6	47
2011	CO	29	43	17	8	2	1	1	73	10	191
2011	CO-01	48	39	9	0	0	0	4	91	0	23
2011	CO-02	26	41	20	9	3	1	0	67	12	124
2011	CO-03	26	53	11	11	0	0	0	79	11	38
2008	CO	22	42	18	14	4	0	1	64	18	148
2008	CO-01	50	33	6	11	0	0	0	83	11	18
2008	CO-02	19	50	13	13	5	0	1	69	18	96
2008	CO-03	7	30	37	22	4	0	0	37	26	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	16	28	34	14	5	1	2	20	45	197
2019	CO-01	7	21	43	21	7	0	0	29	29	14
2019	CO-02	15	32	33	14	4	1	2	18	48	123
2019	CO-03	23	31	31	13	3	0	0	15	54	39
2019	CO-04	0	7	43	21	21	7	0	46	8	14
2018	CO	13	27	34	18	6	0	3	25	40	192
2018	CO-02	12	28	32	18	5	0	4	25	42	131
2018	CO-03	18	29	42	11	0	0	0	11	47	38
2017	CO	10	27	34	15	10	1	3	26	38	229
2017	CO-01	0	7	40	27	13	0	13	46	8	15
2017	CO-02	10	27	32	16	11	1	3	28	38	164
2017	CO-03	13	38	38	10	3	0	0	13	50	40
2014	CO	9	21	35	20	8	2	5	30	33	234
2014	CO-01	17	4	50	21	4	0	4	26	22	24
2014	CO-02	8	23	28	22	9	3	6	34	35	162
2014	CO-03	11	21	47	15	6	0	0	21	32	47
2011	CO	6	23	34	26	7	1	4	35	30	191
2011	CO-01	13	13	39	17	9	0	9	29	29	23
2011	CO-02	6	25	31	27	7	0	4	36	32	124
2011	CO-03	3	21	45	29	3	0	0	32	24	38
2008	CO	4	22	50	16	7	0	1	23	27	147
2008	CO-01	6	24	41	18	12	0	0	29	29	17
2008	CO-02	3	22	50	18	7	0	0	25	25	96
2008	CO-03	4	22	59	7	4	0	4	12	27	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	10	19	25	25	18	2	2	45	29	197
2019	CO-01	0	21	14	36	21	7	0	62	23	14
2019	CO-02	10	17	25	24	19	2	3	45	28	123
2019	CO-03	15	23	33	26	3	0	0	28	38	39
2019	CO-04	0	21	14	21	43	0	0	64	21	14
2018	CO	11	19	25	20	20	3	2	42	32	191
2018	CO-02	10	17	26	21	20	3	3	43	29	130
2018	CO-03	18	26	29	18	5	3	0	24	46	38
2017	CO	8	20	22	25	17	2	5	45	31	229
2017	CO-01	0	0	27	40	20	0	13	69	0	15
2017	CO-02	8	19	20	25	20	3	5	49	29	164
2017	CO-03	13	33	30	23	3	0	0	25	45	40
2014	CO	9	16	31	26	14	2	4	41	26	235
2014	CO-01	21	0	33	25	17	0	4	43	22	24
2014	CO-02	6	18	29	25	15	2	5	43	26	163
2014	CO-03	11	17	34	30	6	2	0	37	28	47
2011	CO	5	13	27	28	19	4	5	51	19	189
2011	CO-01	0	14	36	27	5	0	18	39	17	22
2011	CO-02	7	12	23	24	24	6	3	54	21	123
2011	CO-03	0	13	39	37	11	0	0	47	13	38
2008	CO	5	14	30	31	14	2	5	47	20	147
2008	CO-01	6	12	24	41	6	0	12	53	20	17
2008	CO-02	3	14	30	31	18	1	3	51	17	96
2008	CO-03	7	15	37	26	7	0	7	36	24	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	28	28	20	8	0	3	29	42	197
2019	CO-01	0	7	36	29	21	0	7	54	8	14
2019	CO-02	17	24	29	20	7	0	2	28	43	123
2019	CO-03	5	51	31	13	0	0	0	13	56	39
2019	CO-04	7	14	14	43	7	0	14	58	25	14
2018	CO	18	21	27	20	12	0	2	33	40	191
2018	CO-02	19	19	31	19	9	0	2	29	39	130
2018	CO-03	24	29	18	24	5	0	0	29	53	38
2017	CO	13	18	32	20	13	1	3	34	32	229
2017	CO-01	0	0	20	40	27	0	13	77	0	15
2017	CO-02	13	18	32	20	13	1	2	35	32	164
2017	CO-03	18	25	38	15	3	0	3	18	44	40
2014	CO	15	20	27	23	12	1	3	36	36	233
2014	CO-01	8	13	21	42	13	0	4	56	22	24
2014	CO-02	16	19	25	23	12	1	3	37	36	161
2014	CO-03	17	23	34	15	11	0	0	26	40	47
2011	CO	12	22	32	19	9	1	4	30	36	190
2011	CO-01	4	17	22	35	13	0	9	52	24	23
2011	CO-02	14	22	33	19	9	0	4	29	37	123
2011	CO-03	13	26	39	13	8	0	0	21	39	38
2008	CO	9	14	32	33	8	1	3	43	23	148
2008	CO-01	6	12	12	53	6	0	12	67	20	17
2008	CO-02	8	16	34	28	11	0	2	40	24	96
2008	CO-03	7	7	41	41	0	0	4	42	15	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	6	15	38	22	15	1	3	39	22	196
2019	CO-01	0	7	29	29	29	0	7	62	8	14
2019	CO-02	7	14	38	23	15	1	2	39	22	123
2019	CO-03	8	16	50	18	5	3	0	24	24	38
2019	CO-04	0	7	29	29	29	0	7	62	8	14
2018	CO	13	15	35	23	13	1	1	36	28	190
2018	CO-02	15	13	35	25	11	1	2	36	28	130
2018	CO-03	11	24	41	19	5	0	0	24	35	37
2017	CO	7	13	39	25	12	1	1	38	21	228
2017	CO-01	0	7	43	36	7	0	7	46	8	14
2017	CO-02	9	12	38	26	13	2	1	39	21	164
2017	CO-03	5	23	48	23	3	0	0	25	28	40
2014	CO	6	15	33	31	11	1	3	43	22	235
2014	CO-01	0	0	25	50	21	0	4	74	0	24
2014	CO-02	7	18	33	27	10	1	3	39	26	163
2014	CO-03	6	15	38	34	6	0	0	40	21	47
2011	CO	6	22	28	28	12	1	4	42	29	190
2011	CO-01	0	4	39	30	13	0	13	50	5	23
2011	CO-02	7	24	26	28	11	1	2	40	33	123
2011	CO-03	5	26	29	26	13	0	0	39	32	38
2008	CO	7	14	43	26	10	1	1	36	21	148
2008	CO-01	0	11	22	44	22	0	0	67	11	18
2008	CO-02	9	16	40	24	11	0	0	35	25	96
2008	CO-03	4	11	59	22	0	0	4	23	15	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	9	16	32	23	15	1	3	40	27	196
2019	CO-01	8	0	31	23	31	0	8	58	8	13
2019	CO-02	7	17	32	25	15	1	4	42	25	123
2019	CO-03	15	23	38	18	5	0	0	23	38	39
2019	CO-04	0	7	21	21	43	7	0	69	8	14
2018	CO	14	20	24	26	14	0	2	40	35	192
2018	CO-02	13	21	23	27	14	0	3	42	35	131
2018	CO-03	24	26	26	18	5	0	0	24	50	38
2017	CO	8	20	28	24	13	1	6	39	30	229
2017	CO-01	0	7	40	33	13	0	7	50	7	15
2017	CO-02	9	17	27	24	14	1	7	42	29	164
2017	CO-03	8	38	33	20	3	0	0	23	45	40
2014	CO	11	18	29	23	14	2	4	39	31	235
2014	CO-01	4	4	42	25	21	0	4	48	9	24
2014	CO-02	12	18	28	21	15	2	5	38	32	163
2014	CO-03	11	26	26	28	9	0	2	37	37	47
2011	CO	19	16	27	19	11	3	6	33	38	190
2011	CO-01	9	13	48	9	13	0	9	24	24	23
2011	CO-02	18	18	22	24	9	3	7	36	40	123
2011	CO-03	32	13	32	13	11	0	0	24	45	38
2008	CO	20	24	25	18	10	0	3	29	45	147
2008	CO-01	6	24	18	24	29	0	0	53	29	17
2008	CO-02	18	26	26	21	8	0	1	29	44	96
2008	CO-03	33	26	26	7	0	0	7	8	64	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	5	13	18	33	24	4	3	61	20	196
2019	CO-01	0	7	29	7	36	21	0	55	9	14
2019	CO-02	7	12	15	35	24	2	5	63	20	123
2019	CO-03	5	21	23	31	21	0	0	51	26	39
2019	CO-04	0	7	21	36	29	7	0	69	8	14
2018	CO	5	8	17	40	20	5	4	67	14	192
2018	CO-02	5	5	18	42	20	5	6	70	10	131
2018	CO-03	8	18	18	42	11	3	0	54	27	38
2017	CO	3	10	23	29	21	3	10	58	16	229
2017	CO-01	0	0	7	33	40	7	13	92	0	15
2017	CO-02	4	10	21	30	22	3	10	60	16	164
2017	CO-03	3	13	38	30	10	3	5	43	16	40
2014	CO	5	11	23	29	24	4	5	58	17	235
2014	CO-01	4	13	8	50	25	0	0	75	17	24
2014	CO-02	5	12	23	26	23	6	6	55	19	163
2014	CO-03	4	9	28	30	28	0	2	59	13	47
2011	CO	3	7	23	33	22	5	6	62	11	188
2011	CO-01	0	13	22	43	4	0	17	58	16	23
2011	CO-02	4	7	25	26	26	6	6	59	13	122
2011	CO-03	0	3	24	51	22	0	0	73	3	37
2008	CO	3	5	31	33	18	4	5	57	9	148
2008	CO-01	0	0	17	44	22	6	11	80	0	18
2008	CO-02	2	5	36	32	17	3	4	53	8	96
2008	CO-03	11	7	22	30	26	0	4	58	19	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	27	32	19	7	2	3	27	39	196
2019	CO-01	0	7	36	29	14	7	7	50	8	14
2019	CO-02	12	28	30	20	6	1	4	26	42	123
2019	CO-03	8	32	37	21	0	3	0	22	41	38
2019	CO-04	7	29	29	7	29	0	0	36	36	14
2018	CO	22	19	31	17	6	1	3	24	43	192
2018	CO-02	27	19	31	15	4	0	5	19	48	131
2018	CO-03	16	26	37	21	0	0	0	21	42	38
2017	CO	15	24	31	19	7	1	3	28	41	229
2017	CO-01	7	7	20	27	33	0	7	64	14	15
2017	CO-02	15	26	28	22	5	1	2	28	42	164
2017	CO-03	20	30	40	10	0	0	0	10	50	40
2014	CO	15	23	34	18	7	1	2	26	39	235
2014	CO-01	8	0	42	29	13	0	8	45	9	24
2014	CO-02	17	25	31	17	7	2	1	25	43	163
2014	CO-03	11	30	38	15	6	0	0	21	40	47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	13	19	35	19	10	2	3	30	33	197
2019	CO-01	7	7	36	7	36	7	0	46	15	14
2019	CO-02	11	21	33	22	7	1	5	31	34	123
2019	CO-03	23	18	36	15	5	3	0	21	42	39
2019	CO-04	7	7	50	14	21	0	0	36	14	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	76	11	3	5	4	0	2	89	8	197
2019	CO-01	71	21	7	0	0	0	0	93	0	14
2019	CO-02	78	9	3	4	4	0	2	88	8	123
2019	CO-03	67	15	3	10	3	0	3	84	13	39
2019	CO-04	79	14	0	0	7	0	0	93	7	14
2017	CO	71	14	6	3	3	0	3	88	6	229
2017	CO-01	73	13	7	0	7	0	0	87	7	15
2017	CO-02	73	14	5	2	3	0	3	89	5	164
2017	CO-03	58	18	8	10	3	0	5	79	13	40
2014	CO	79	11	3	3	1	1	3	93	4	235
2014	CO-01	75	4	4	0	4	4	8	90	5	24
2014	CO-02	79	12	2	2	1	1	3	95	3	163
2014	CO-03	79	11	4	6	0	0	0	89	6	47
2011	CO	74	14	3	3	1	0	5	93	4	190
2011	CO-01	70	9	9	4	4	0	4	82	9	23
2011	CO-02	77	13	2	2	0	0	6	95	3	124
2011	CO-03	65	24	3	5	0	0	3	92	6	37
2008	CO	73	12	5	2	2	2	3	90	4	148
2008	CO-01	67	17	6	6	0	0	6	88	6	18
2008	CO-02	75	13	6	0	2	2	2	91	2	96
2008	CO-03	74	11	4	7	4	0	0	85	11	27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	24	17	6	10	11	3	61	19	194
2019	CO-01	54	0	23	0	8	8	8	64	9	13
2019	CO-02	27	26	17	5	8	13	4	64	16	121
2019	CO-03	21	33	10	13	15	8	0	58	31	39
2019	CO-04	29	21	36	0	7	7	0	54	8	14
2018	CO	16	30	18	11	11	10	4	54	25	189
2018	CO-02	14	28	20	13	9	10	5	50	26	128
2018	CO-03	16	46	8	8	14	8	0	68	24	37
2017	CO	27	29	13	10	10	7	5	63	22	229
2017	CO-01	47	27	13	7	7	0	0	73	13	15
2017	CO-02	26	28	13	9	10	8	7	63	22	164
2017	CO-03	15	35	18	13	13	8	0	54	27	40
2014	CO	35	25	8	12	9	7	4	67	24	235
2014	CO-01	42	29	4	13	8	4	0	74	22	24
2014	CO-02	34	23	10	12	8	9	5	66	23	163
2014	CO-03	36	28	4	13	11	4	4	70	26	47

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	51	26	8	5	9	1	78	14	194
2019	CO-01	50	36	7	0	0	7	92	0	14
2019	CO-02	52	26	7	7	9	0	78	16	122
2019	CO-03	47	26	11	5	11	0	74	16	38
2019	CO-04	54	31	15	0	0	0	85	0	13
2018	CO	41	29	11	9	7	3	72	17	190
2018	CO-02	39	30	13	10	5	2	70	16	128
2018	CO-03	45	32	5	3	11	5	81	14	38
2017	CO	46	30	8	8	8	1	76	16	229
2017	CO-01	47	40	0	13	0	0	87	13	15
2017	CO-02	43	31	9	8	8	1	75	16	164
2017	CO-03	48	25	13	5	10	0	73	15	40
2014	CO	47	25	9	10	7	2	73	18	235
2014	CO-01	50	21	13	8	8	0	71	17	24
2014	CO-02	48	23	10	11	6	2	73	18	163
2014	CO-03	43	32	4	9	11	2	76	20	47

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	51	34	5	5	5	0	85	10	196
2019	CO-01	64	21	14	0	0	0	86	0	14
2019	CO-02	51	36	4	5	4	0	87	9	122
2019	CO-03	44	33	5	5	13	0	77	18	39
2019	CO-04	57	43	0	0	0	0	100	0	14
2018	CO	50	31	7	8	4	0	81	12	190
2018	CO-02	52	30	8	9	2	0	82	10	128
2018	CO-03	47	34	5	5	8	0	82	13	38
2017	CO	46	34	7	10	2	0	81	13	229
2017	CO-01	60	27	13	0	0	0	87	0	15
2017	CO-02	45	37	4	11	2	1	83	13	164
2017	CO-03	40	28	18	13	3	0	68	15	40
2014	CO	51	35	7	6	1	0	86	7	235
2014	CO-01	62	21	4	13	0	0	83	13	24
2014	CO-02	48	40	9	2	1	0	88	4	163
2014	CO-03	60	23	2	13	2	0	83	15	47

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	38	37	15	6	4	0	1	75	9	197
2019	CO-01	50	36	14	0	0	0	0	86	0	14
2019	CO-02	37	38	13	6	4	0	2	77	10	123
2019	CO-03	33	28	23	10	5	0	0	62	15	39
2019	CO-04	43	43	14	0	0	0	0	86	0	14
2018	CO	32	39	20	3	5	2	0	72	8	189
2018	CO-02	33	39	20	4	2	2	0	73	6	127
2018	CO-03	34	42	13	0	11	0	0	76	11	38

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	28	16	5	7	2	6	71	12	197
2019	CO-01	36	43	21	0	0	0	0	79	0	14
2019	CO-02	42	22	17	6	5	2	7	70	12	123
2019	CO-03	28	36	18	3	10	0	5	68	14	39
2019	CO-04	29	43	0	0	14	0	14	83	17	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	49	26	11	8	6	0	0	75	14	197
2019	CO-01	50	36	14	0	0	0	0	86	0	14
2019	CO-02	50	25	12	7	6	0	0	76	12	123
2019	CO-03	36	31	13	10	10	0	0	67	21	39
2019	CO-04	57	29	0	14	0	0	0	86	14	14
2018	CO	41	36	8	6	7	1	1	78	13	192
2018	CO-02	44	35	7	6	6	1	1	80	13	130
2018	CO-03	24	47	11	8	11	0	0	71	18	38
2017	CO	46	34	7	7	6	0	0	80	13	229
2017	CO-01	47	27	13	13	0	0	0	73	13	15
2017	CO-02	48	35	7	7	4	0	0	83	10	164
2017	CO-03	33	38	5	8	18	0	0	70	25	40
2014	CO	37	38	10	8	6	1	0	76	14	235
2014	CO-01	46	21	13	17	4	0	0	67	21	24
2014	CO-02	38	40	9	6	6	1	0	79	12	163
2014	CO-03	28	38	11	9	11	2	2	69	20	47
2011	CO	37	40	12	7	4	1	0	77	11	191
2011	CO-01	30	65	4	0	0	0	0	96	0	23
2011	CO-02	38	37	12	8	5	0	0	75	13	124
2011	CO-03	32	39	13	8	5	3	0	73	14	38
2008	CO	35	38	10	9	8	0	0	73	17	149
2008	CO-01	39	33	6	11	11	0	0	72	22	18
2008	CO-02	40	34	11	9	5	0	0	74	15	96
2008	CO-03	19	63	11	0	7	0	0	81	7	27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	55	24	10	5	5	1	0	80	10	197
2019	CO-01	57	21	14	0	0	7	0	85	0	14
2019	CO-02	56	27	10	4	3	0	0	83	7	123
2019	CO-03	44	26	10	10	10	0	0	69	21	39
2019	CO-04	71	7	14	7	0	0	0	79	7	14
2018	CO	51	25	10	5	5	3	1	79	11	191
2018	CO-02	56	22	10	4	5	2	1	81	9	130
2018	CO-03	29	45	5	11	8	3	0	76	19	38
2017	CO	53	26	8	7	6	0	0	80	12	229
2017	CO-01	53	27	13	7	0	0	0	80	7	15
2017	CO-02	55	27	6	6	5	1	0	83	11	164
2017	CO-03	45	23	10	10	13	0	0	68	23	40
2014	CO	47	30	11	6	4	2	0	79	10	235
2014	CO-01	50	25	8	13	4	0	0	75	17	24
2014	CO-02	48	31	11	3	4	2	0	81	8	163
2014	CO-03	43	28	13	13	2	2	0	72	15	47
2011	CO	49	30	11	5	4	2	0	80	9	191
2011	CO-01	30	52	9	0	4	4	0	86	5	23
2011	CO-02	52	24	11	7	4	1	0	77	11	124
2011	CO-03	45	39	11	0	3	3	0	86	3	38
2008	CO	44	30	9	9	5	3	0	76	14	149
2008	CO-01	44	17	17	11	6	6	0	65	18	18
2008	CO-02	46	30	9	7	6	1	0	77	14	96
2008	CO-03	37	44	7	7	0	4	0	85	8	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	47	36	7	5	5	0	83	10	197
2019	CO-01	50	43	7	0	0	0	93	0	14
2019	CO-02	48	36	7	6	3	0	84	9	123
2019	CO-03	36	44	8	3	10	0	79	13	39
2019	CO-04	71	21	0	7	0	0	93	7	14
2018	CO	51	28	7	9	4	1	80	13	191
2018	CO-02	54	27	6	10	2	0	81	12	129
2018	CO-03	42	34	8	5	8	3	78	14	38
2017	CO	50	29	10	8	3	1	80	11	229
2017	CO-01	53	20	7	20	0	0	73	20	15
2017	CO-02	51	29	9	6	3	1	81	9	164
2017	CO-03	40	33	15	10	3	0	73	13	40
2014	CO	41	33	14	9	3	0	74	12	235
2014	CO-01	42	33	4	17	4	0	75	21	24
2014	CO-02	42	34	14	7	2	1	77	9	163
2014	CO-03	38	30	15	13	4	0	68	17	47
2011	CO	46	36	4	7	5	2	84	12	190
2011	CO-01	39	35	9	17	0	0	74	17	23
2011	CO-02	46	35	4	6	7	2	83	13	123
2011	CO-03	42	47	3	5	0	3	92	5	38
2008	CO	39	37	7	13	3	1	77	16	148
2008	CO-01	33	33	6	22	6	0	67	28	18
2008	CO-02	43	36	7	12	2	0	79	14	95
2008	CO-03	30	56	7	7	0	0	85	7	27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	81	10	3	1	3	0	3	93	4	197
2019	CO-01	79	21	0	0	0	0	0	100	0	14
2019	CO-02	80	10	3	0	3	0	3	93	3	123
2019	CO-03	77	10	5	3	3	0	3	89	5	39
2019	CO-04	86	0	0	7	7	0	0	86	14	14
2017	CO	77	13	2	2	1	0	4	94	4	228
2017	CO-01	80	7	0	7	0	0	7	93	7	15
2017	CO-02	77	13	3	1	2	1	4	94	3	163
2017	CO-03	78	13	0	5	0	0	5	95	5	40
2014	CO	82	9	4	1	1	1	3	94	2	235
2014	CO-01	67	8	0	4	4	4	13	90	10	24
2014	CO-02	83	9	4	1	1	1	2	95	1	163
2014	CO-03	85	6	6	2	0	0	0	91	2	47
2011	CO	79	12	2	1	1	0	6	97	2	190
2011	CO-01	70	9	4	0	4	0	13	90	5	23
2011	CO-02	80	12	2	1	0	0	6	97	1	123
2011	CO-03	79	16	0	3	0	0	3	97	3	38
2008	CO	77	6	4	3	2	1	7	90	5	148
2008	CO-01	67	11	11	0	6	0	6	82	6	18
2008	CO-02	78	6	3	3	1	1	7	92	5	96
2008	CO-03	85	4	4	4	4	0	0	89	7	27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	67	24	4	1	4	1	1	92	4	197
2019	CO-01	57	36	7	0	0	0	0	93	0	14
2019	CO-02	68	21	4	0	4	2	1	92	4	123
2019	CO-03	59	33	3	0	5	0	0	92	5	39
2019	CO-04	93	7	0	0	0	0	0	100	0	14
2017	CO	61	20	5	7	5	0	1	83	12	228
2017	CO-01	67	13	7	13	0	0	0	80	13	15
2017	CO-02	61	22	4	5	5	1	2	85	11	164
2017	CO-03	55	20	5	15	5	0	0	75	20	40
2014	CO	64	22	4	4	4	2	0	88	8	235
2014	CO-01	67	21	4	0	8	0	0	87	8	24
2014	CO-02	61	23	5	4	3	2	1	87	8	163
2014	CO-03	74	17	2	2	4	0	0	91	6	47
2011	CO	63	28	3	3	4	0	0	91	6	189
2011	CO-01	78	17	0	0	4	0	0	96	4	23
2011	CO-02	55	33	4	4	4	0	0	88	8	124
2011	CO-03	78	19	0	0	3	0	0	97	3	36

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	63	19	9	3	6	2	83	8	197
2019	CO-01	57	21	14	7	0	0	79	7	14
2019	CO-02	63	19	8	2	6	2	83	8	123
2019	CO-03	59	21	8	3	8	3	82	11	39
2019	CO-04	71	14	14	0	0	0	86	0	14
2018	CO	56	27	6	4	6	2	85	10	192
2018	CO-02	62	23	5	4	5	2	86	9	130
2018	CO-03	42	39	5	3	8	3	84	11	38
2017	CO	56	22	9	6	6	2	79	12	228
2017	CO-01	60	33	0	7	0	0	93	7	15
2017	CO-02	57	21	10	5	4	2	80	10	164
2017	CO-03	45	25	8	8	13	3	72	21	40

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	53	29	8	4	6	0	83	10	197
2019	CO-01	57	29	14	0	0	0	86	0	14
2019	CO-02	55	26	10	5	4	0	81	9	123
2019	CO-03	44	41	0	5	10	0	85	15	39
2019	CO-04	64	29	7	0	0	0	93	0	14
2018	CO	51	27	8	4	9	2	79	13	192
2018	CO-02	55	25	8	4	8	1	81	12	130
2018	CO-03	32	39	11	3	13	3	73	16	38
2017	CO	55	23	8	7	7	1	79	13	227
2017	CO-01	60	20	20	0	0	0	80	0	15
2017	CO-02	56	25	6	7	6	1	81	13	163
2017	CO-03	45	23	10	8	15	0	68	23	40
2014	CO	53	26	9	7	5	0	79	12	235
2014	CO-01	37	38	17	4	4	0	75	8	24
2014	CO-02	57	25	7	5	5	1	83	10	163
2014	CO-03	47	26	9	15	4	0	72	19	47

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	33	22	11	15	0	4	50	27	27

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	25	26	20	9	14	6	1	54	24	196
2019	CO-01	29	36	29	0	0	7	0	69	0	14
2019	CO-02	24	21	22	11	15	6	1	48	29	123
2019	CO-03	18	39	11	8	18	5	0	61	28	38
2019	CO-04	43	29	21	0	0	7	0	77	0	14
2018	CO	19	30	19	9	13	10	0	54	25	193
2018	CO-02	18	29	20	8	14	12	0	53	24	131
2018	CO-03	16	34	13	13	16	8	0	54	31	38
2017	CO	28	27	14	9	13	10	0	60	24	229
2017	CO-01	33	40	7	13	7	0	0	73	20	15
2017	CO-02	26	26	16	7	14	11	0	59	23	164
2017	CO-03	28	28	15	10	13	8	0	59	24	40
2014	CO	27	29	16	7	7	13	0	65	16	235
2014	CO-01	37	21	25	0	17	0	0	58	17	24
2014	CO-02	25	30	17	7	7	15	0	64	17	163
2014	CO-03	32	30	11	11	0	15	2	74	13	47
2011	CO	21	46	14	5	7	7	1	72	13	191
2011	CO-01	22	61	4	4	9	0	0	83	13	23
2011	CO-02	18	44	16	4	7	10	1	69	13	124
2011	CO-03	26	47	13	8	5	0	0	74	13	38

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	28	16	19	14	3	0	49	34	196
2019	CO-01	29	36	21	7	7	0	0	64	14	14
2019	CO-02	16	26	17	23	14	4	0	44	38	123
2019	CO-03	16	29	16	21	16	3	0	46	38	38
2019	CO-04	50	29	14	0	7	0	0	79	7	14
2018	CO	15	29	19	15	18	4	0	46	34	192
2018	CO-02	14	30	21	13	18	4	0	46	33	130
2018	CO-03	8	29	18	21	18	5	0	39	42	38
2017	CO	21	27	18	13	18	3	0	50	31	228
2017	CO-01	33	27	13	13	13	0	0	60	27	15
2017	CO-02	19	27	21	12	17	4	1	48	30	164
2017	CO-03	18	33	10	15	23	0	0	51	38	39
2014	CO	22	26	23	16	8	6	0	50	25	235
2014	CO-01	37	17	21	4	17	4	0	56	22	24
2014	CO-02	18	26	25	17	8	6	0	47	27	163
2014	CO-03	28	28	21	15	2	6	0	59	18	47
2011	CO	18	37	24	11	6	3	1	58	17	191
2011	CO-01	13	43	26	13	4	0	0	57	17	23
2011	CO-02	19	36	23	10	8	5	0	58	19	124
2011	CO-03	18	39	29	13	0	0	0	58	13	38
2008	CO	22	31	22	11	10	4	0	55	21	147
2008	CO-01	22	33	22	6	11	6	0	59	18	18
2008	CO-02	19	30	25	14	8	4	0	51	23	96
2008	CO-03	27	42	15	8	8	0	0	69	15	26

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	21	21	19	17	7	1	39	39	195
2019	CO-01	29	21	29	7	7	7	0	54	15	14
2019	CO-02	12	20	20	21	17	7	2	36	42	122
2019	CO-03	3	24	21	21	24	8	0	29	49	38
2019	CO-04	50	21	21	0	7	0	0	71	7	14
2018	CO	9	24	22	20	18	6	0	35	41	193
2018	CO-02	10	21	25	19	18	7	0	34	39	131
2018	CO-03	3	32	16	21	24	5	0	36	47	38
2017	CO	15	24	21	15	18	6	0	41	36	229
2017	CO-01	27	27	13	20	7	7	0	57	29	15
2017	CO-02	13	24	24	13	19	7	1	40	34	164
2017	CO-03	10	25	20	20	23	3	0	36	44	40
2014	CO	15	22	25	18	12	8	0	40	32	235
2014	CO-01	33	17	25	4	17	4	0	52	22	24
2014	CO-02	12	20	26	21	12	9	0	35	36	163
2014	CO-03	17	32	23	11	11	6	0	52	23	47
2011	CO	8	33	29	18	5	7	0	44	25	191
2011	CO-01	9	30	26	17	4	13	0	45	25	23
2011	CO-02	7	32	29	19	6	7	0	43	26	124
2011	CO-03	5	37	34	18	3	3	0	43	22	38
2008	CO	11	36	20	16	8	7	0	52	26	148
2008	CO-01	11	44	22	17	6	0	0	56	22	18
2008	CO-02	9	33	21	16	11	9	0	47	30	96
2008	CO-03	19	44	19	15	0	4	0	65	15	27

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	28	16	20	14	5	0	47	36	195
2019	CO-01	29	43	14	7	7	0	0	71	14	14
2019	CO-02	15	26	15	25	13	6	0	43	41	122
2019	CO-03	13	26	21	13	24	3	0	41	38	38
2019	CO-04	36	36	21	0	7	0	0	71	7	14
2018	CO	15	23	23	15	21	3	1	39	37	193
2018	CO-02	15	22	22	16	21	3	1	39	38	131
2018	CO-03	5	26	26	11	29	3	0	32	41	38
2017	CO	18	29	17	16	15	4	0	49	32	229
2017	CO-01	33	27	13	13	13	0	0	60	27	15
2017	CO-02	16	30	16	15	17	5	0	49	34	164
2017	CO-03	10	28	30	20	10	3	0	38	31	40
2014	CO	20	29	21	17	11	3	0	50	29	235
2014	CO-01	37	17	13	17	17	0	0	54	33	24
2014	CO-02	17	31	20	18	11	3	1	50	30	163
2014	CO-03	19	30	30	13	6	2	0	50	20	47
2011	CO	14	40	26	14	3	4	0	56	17	191
2011	CO-01	9	30	17	30	4	9	0	43	38	23
2011	CO-02	14	40	28	14	2	3	0	55	16	124
2011	CO-03	13	45	26	8	5	3	0	59	14	38
2008	CO	17	44	18	14	4	3	0	63	19	149
2008	CO-01	28	28	11	28	6	0	0	56	33	18
2008	CO-02	16	44	21	11	5	3	0	61	17	96
2008	CO-03	11	67	11	11	0	0	0	78	11	27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	40	13	14	7	10	10	7	63	20	197
2019	CO-01	50	21	14	0	0	7	7	83	0	14
2019	CO-02	41	9	11	7	15	9	7	60	26	123
2019	CO-03	33	28	18	10	0	5	5	69	11	39
2019	CO-04	36	7	21	0	7	21	7	60	10	14

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	20	46	14	15	5	1	67	19	197
2019	CO-01	43	36	21	0	0	0	79	0	14
2019	CO-02	15	48	13	17	5	2	64	22	123
2019	CO-03	13	51	13	15	8	0	64	23	39
2019	CO-04	50	36	14	0	0	0	86	0	14
2018	CO	17	45	17	13	8	1	62	21	192
2018	CO-02	15	48	15	13	8	1	64	21	131
2018	CO-03	11	39	18	18	13	0	50	32	38
2017	CO	24	39	17	13	6	1	63	20	228
2017	CO-01	47	27	7	20	0	0	73	20	15
2017	CO-02	23	38	15	14	8	2	62	22	164
2017	CO-03	20	40	30	8	3	0	60	10	40
2014	CO	27	40	15	11	6	1	67	18	235
2014	CO-01	50	13	21	8	8	0	62	17	24
2014	CO-02	25	39	17	13	6	1	65	19	163
2014	CO-03	23	57	6	6	6	0	81	13	47
2011	CO	20	50	15	12	3	1	70	14	190
2011	CO-01	22	48	17	9	4	0	70	13	23
2011	CO-02	19	51	15	12	2	1	70	15	123
2011	CO-03	18	50	16	13	3	0	68	16	38

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	11	30	21	21	15	2	42	36	196
2019	CO-01	31	31	38	0	0	0	62	0	13
2019	CO-02	7	31	20	25	15	3	39	41	123
2019	CO-03	5	26	28	18	23	0	31	41	39
2019	CO-04	36	36	14	14	0	0	71	14	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	30	38	13	10	8	2	0	69	18	197
2019	CO-01	43	43	14	0	0	0	0	86	0	14
2019	CO-02	28	41	12	10	8	2	0	69	18	123
2019	CO-03	18	36	18	15	10	3	0	55	26	39
2019	CO-04	64	21	7	7	0	0	0	86	7	14
2018	CO	32	38	16	6	6	2	1	72	12	192
2018	CO-02	32	36	17	5	6	3	1	70	12	130
2018	CO-03	26	47	8	11	8	0	0	74	18	38
2017	CO	37	37	11	6	7	2	0	75	14	229
2017	CO-01	40	40	7	0	13	0	0	80	13	15
2017	CO-02	37	37	12	6	8	1	0	74	14	164
2017	CO-03	33	40	8	10	5	5	0	76	16	40
2014	CO	40	39	6	7	4	3	1	83	12	235
2014	CO-01	42	33	0	8	13	4	0	78	22	24
2014	CO-02	38	40	5	7	4	4	1	83	12	163
2014	CO-03	47	36	11	4	2	0	0	83	6	47
2011	CO	41	36	11	6	5	1	0	78	11	190
2011	CO-01	39	39	4	4	4	9	0	86	10	23
2011	CO-02	35	40	12	8	5	0	0	75	13	123
2011	CO-03	55	26	11	3	5	0	0	82	8	38
2008	CO	30	39	15	6	6	3	1	72	13	148
2008	CO-01	39	33	6	11	6	6	0	76	18	18
2008	CO-02	25	40	20	7	4	3	1	67	12	96
2008	CO-03	37	52	4	0	7	0	0	89	7	27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	29	32	21	8	9	1	62	16	197
2019	CO-01	43	21	36	0	0	0	64	0	14
2019	CO-02	29	36	17	7	10	1	66	17	123
2019	CO-03	13	33	31	13	10	0	46	23	39
2019	CO-04	57	14	29	0	0	0	71	0	14
2018	CO	30	37	19	8	4	1	68	13	192
2018	CO-02	30	35	22	7	5	2	66	12	130
2018	CO-03	26	39	11	18	5	0	66	24	38

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	18	23	19	14	17	9	1	46	34	197
2019	CO-01	29	21	21	7	7	14	0	58	17	14
2019	CO-02	16	26	16	14	19	9	0	46	36	123
2019	CO-03	15	18	21	18	18	8	3	37	40	39
2019	CO-04	36	14	29	14	0	7	0	54	15	14
2018	CO	18	24	19	14	11	14	1	49	29	193
2018	CO-02	16	23	19	15	11	15	1	46	32	131
2018	CO-03	18	34	13	11	13	11	0	59	26	38
2017	CO	19	24	17	13	13	13	1	50	30	229
2017	CO-01	40	33	13	0	7	7	0	79	7	15
2017	CO-02	16	23	19	15	12	13	1	46	31	164
2017	CO-03	15	30	13	15	18	10	0	50	36	40
2014	CO	18	27	13	13	8	20	1	57	27	235
2014	CO-01	17	29	13	4	21	17	0	55	30	24
2014	CO-02	17	26	13	15	6	22	2	56	27	163
2014	CO-03	23	30	13	9	11	15	0	63	23	47
2011	CO	14	27	20	12	9	15	2	50	26	190
2011	CO-01	9	39	13	4	17	17	0	58	26	23
2011	CO-02	13	26	22	12	9	15	3	48	26	123
2011	CO-03	18	29	21	13	8	11	0	53	24	38

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	27	25	12	20	1	1	42	33	196
2019	CO-01	31	46	23	0	0	0	0	77	0	13
2019	CO-02	13	23	28	12	22	0	2	36	35	123
2019	CO-03	5	33	13	23	23	3	0	39	47	39
2019	CO-04	36	21	36	0	7	0	0	57	7	14
2018	CO	12	27	24	13	19	3	1	41	34	193
2018	CO-02	9	27	22	16	19	5	2	39	37	131
2018	CO-03	8	29	26	11	26	0	0	37	37	38
2017	CO	14	28	20	19	19	1	0	42	38	229
2017	CO-01	33	27	27	7	7	0	0	60	13	15
2017	CO-02	12	29	19	19	20	2	0	41	40	164
2017	CO-03	8	23	20	28	23	0	0	30	50	40
2014	CO	15	30	18	17	17	3	0	46	35	235
2014	CO-01	25	33	13	0	29	0	0	58	29	24
2014	CO-02	13	28	20	19	15	4	0	43	36	163
2014	CO-03	17	34	15	19	13	2	0	52	33	47
2011	CO	16	28	21	21	12	1	1	45	34	191
2011	CO-01	17	30	22	13	17	0	0	48	30	23
2011	CO-02	13	28	23	22	12	1	2	42	35	124
2011	CO-03	16	29	18	29	8	0	0	45	37	38
2008	CO	16	31	16	18	18	1	0	48	36	148
2008	CO-01	28	28	11	6	28	0	0	56	33	18
2008	CO-02	11	29	17	22	20	1	0	41	42	96
2008	CO-03	19	44	22	11	4	0	0	63	15	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	10	19	16	22	30	1	2	30	53	196
2019	CO-01	14	36	14	21	7	7	0	54	31	14
2019	CO-02	8	12	15	27	34	1	2	21	64	122
2019	CO-03	5	26	15	21	33	0	0	31	54	39
2019	CO-04	21	50	29	0	0	0	0	71	0	14
2018	CO	10	13	16	22	33	4	2	25	58	193
2018	CO-02	8	11	17	24	31	5	3	21	61	131
2018	CO-03	8	16	11	16	50	0	0	24	66	38
2017	CO	11	19	17	26	26	1	1	30	53	229
2017	CO-01	33	0	20	33	13	0	0	33	47	15
2017	CO-02	5	20	19	26	27	1	2	26	54	164
2017	CO-03	10	23	8	28	33	0	0	33	60	40
2014	CO	10	26	14	21	25	2	3	37	48	235
2014	CO-01	13	17	21	12	38	0	0	29	50	24
2014	CO-02	9	27	12	23	23	2	3	38	49	163
2014	CO-03	11	26	15	19	23	2	4	39	45	47
2011	CO	12	19	14	25	27	1	2	32	53	191
2011	CO-01	13	26	13	26	22	0	0	39	48	23
2011	CO-02	12	19	11	24	31	2	2	32	57	124
2011	CO-03	5	18	24	29	21	0	3	24	51	38
2008	CO	10	23	11	23	31	1	1	34	55	148
2008	CO-01	17	17	6	28	33	0	0	33	61	18
2008	CO-02	8	25	9	21	34	0	2	34	56	96
2008	CO-03	11	19	22	30	19	0	0	30	48	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	52	23	11	4	3	1	7	81	7	195
2019	CO-01	57	36	7	0	0	0	0	93	0	14
2019	CO-02	50	22	14	4	2	1	7	78	7	123
2019	CO-03	55	24	5	3	5	3	5	86	9	38
2019	CO-04	54	23	15	0	0	0	8	83	0	13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	57	10	7	4	5	3	15	81	11	196
2019	CO-01	71	14	0	0	0	0	14	100	0	14
2019	CO-02	54	13	8	5	4	2	15	80	11	123
2019	CO-03	58	3	5	5	11	5	13	74	19	38
2019	CO-04	64	7	7	0	0	7	14	91	0	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	38	26	15	5	7	3	7	70	13	196
2019	CO-01	50	36	14	0	0	0	0	86	0	14
2019	CO-02	35	25	15	6	9	3	7	67	16	123
2019	CO-03	39	18	21	5	5	3	8	65	12	38
2019	CO-04	57	29	7	0	0	0	7	92	0	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	23	15	9	10	6	6	61	22	195
2019	CO-01	43	36	7	14	0	0	0	79	14	14
2019	CO-02	29	22	16	8	12	6	7	58	23	123
2019	CO-03	32	16	16	16	11	8	3	53	29	38
2019	CO-04	54	31	8	0	0	0	8	92	0	13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	21	19	15	16	18	6	5	45	39	195
2019	CO-01	29	21	14	14	7	7	7	58	25	14
2019	CO-02	19	16	18	15	20	7	6	40	40	123
2019	CO-03	18	21	8	24	24	5	0	42	50	38
2019	CO-04	38	31	8	8	0	8	8	82	9	13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	71	9	5	4	3	2	6	87	8	195
2019	CO-01	50	14	7	0	14	14	0	75	17	14
2019	CO-02	72	9	5	4	2	2	7	88	6	123
2019	CO-03	87	3	8	3	0	0	0	89	3	38
2019	CO-04	54	15	0	8	15	0	8	75	25	13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	66	8	6	3	5	6	6	84	9	194
2019	CO-01	64	14	21	0	0	0	0	79	0	14
2019	CO-02	68	9	4	2	7	6	5	86	9	121
2019	CO-03	63	5	11	5	3	8	5	79	9	38
2019	CO-04	71	7	0	7	0	7	7	92	8	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	74	6	3	1	2	3	12	94	3	195
2019	CO-01	79	0	14	0	0	0	7	85	0	14
2019	CO-02	74	8	1	1	3	2	11	94	5	123
2019	CO-03	79	0	0	0	0	5	16	100	0	38
2019	CO-04	69	8	8	0	0	0	15	91	0	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	32	22	16	14	3	47	30	196
2019	CO-01	36	29	29	7	0	0	64	7	14
2019	CO-02	8	30	24	18	17	3	39	36	122
2019	CO-03	13	41	18	18	10	0	54	28	39
2019	CO-04	43	21	21	0	7	7	69	8	14
2018	CO	10	26	23	21	14	5	38	37	192
2018	CO-02	8	26	23	24	15	5	35	40	130
2018	CO-03	8	34	24	16	16	3	43	32	38
2017	CO	11	26	24	18	16	5	40	35	228
2017	CO-01	20	27	33	13	7	0	47	20	15
2017	CO-02	8	28	23	17	18	6	38	38	163
2017	CO-03	15	25	28	23	10	0	40	33	40

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	32	38	11	10	7	2	0	71	18	196
2019	CO-01	43	29	7	7	0	14	0	83	8	14
2019	CO-02	31	39	11	11	7	1	0	71	18	122
2019	CO-03	21	41	13	10	13	3	0	63	24	39
2019	CO-04	50	36	14	0	0	0	0	86	0	14
2018	CO	34	40	12	8	5	2	0	75	13	191
2018	CO-02	34	41	11	9	3	2	0	76	13	129
2018	CO-03	24	45	13	8	11	0	0	68	18	38
2017	CO	36	32	14	11	4	4	0	71	15	228
2017	CO-01	47	27	7	7	0	13	0	85	8	15
2017	CO-02	33	35	15	10	4	4	0	70	15	163
2017	CO-03	38	30	10	18	3	3	0	69	21	40
2014	CO	44	34	11	5	2	3	0	81	7	235
2014	CO-01	37	46	4	8	0	4	0	87	9	24
2014	CO-02	42	35	15	5	1	2	0	79	6	163
2014	CO-03	57	26	4	4	4	2	2	87	9	47
2011	CO	34	42	14	6	2	3	0	77	8	191
2011	CO-01	35	22	26	13	4	0	0	57	17	23
2011	CO-02	34	42	14	6	2	2	0	78	8	124
2011	CO-03	32	53	11	3	0	3	0	86	3	38

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	43	30	16	5	4	3	0	74	9	195
2019	CO-01	50	43	7	0	0	0	0	93	0	14
2019	CO-02	42	27	17	6	5	3	0	72	11	121
2019	CO-03	28	38	23	5	3	3	0	68	8	39
2019	CO-04	71	21	7	0	0	0	0	93	0	14
2018	CO	42	34	13	4	3	4	0	80	7	189
2018	CO-02	44	33	11	6	2	4	0	80	8	127
2018	CO-03	37	37	18	0	3	5	0	78	3	38
2017	CO	38	36	15	4	3	4	0	77	7	227
2017	CO-01	53	13	27	0	0	7	0	71	0	15
2017	CO-02	36	37	15	4	4	4	0	76	8	163
2017	CO-03	35	45	10	8	0	3	0	82	8	40
2014	CO	44	32	10	3	3	7	1	83	6	234
2014	CO-01	42	25	13	13	4	4	0	70	17	24
2014	CO-02	43	33	10	2	1	9	1	84	4	162
2014	CO-03	51	30	9	0	4	4	2	86	5	47

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	45	36	9	3	7	1	0	82	10	197
2019	CO-01	50	43	0	0	7	0	0	93	7	14
2019	CO-02	45	36	9	2	7	1	0	81	10	123
2019	CO-03	31	49	13	3	5	0	0	79	8	39
2019	CO-04	79	7	7	0	0	7	0	92	0	14
2018	CO	38	41	7	9	4	0	1	79	13	191
2018	CO-02	38	42	7	9	3	0	1	80	13	129
2018	CO-03	29	47	5	11	8	0	0	76	18	38
2017	CO	40	35	12	7	7	0	0	75	13	229
2017	CO-01	53	20	20	0	7	0	0	73	7	15
2017	CO-02	40	38	9	7	7	0	0	77	13	164
2017	CO-03	30	38	20	8	5	0	0	68	13	40
2014	CO	48	34	10	6	2	0	0	82	7	235
2014	CO-01	46	33	8	8	4	0	0	79	13	24
2014	CO-02	47	37	11	3	2	0	0	84	5	163
2014	CO-03	53	26	9	11	0	0	2	80	11	47
2011	CO	38	46	7	7	2	0	1	84	9	191
2011	CO-01	39	43	0	13	4	0	0	83	17	23
2011	CO-02	38	45	7	8	2	0	0	83	10	124
2011	CO-03	37	53	8	3	0	0	0	89	3	38
2008	CO	34	42	11	5	7	0	0	76	13	149
2008	CO-01	44	22	11	17	6	0	0	67	22	18
2008	CO-02	31	45	11	5	7	0	0	76	13	96
2008	CO-03	33	56	11	0	0	0	0	89	0	27

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	33	36	19	6	6	1	69	12	197
2019	CO-01	43	36	14	7	0	0	79	7	14
2019	CO-02	31	38	15	7	7	2	70	14	123
2019	CO-03	18	41	33	5	3	0	59	8	39
2019	CO-04	79	7	14	0	0	0	86	0	14
2018	CO	30	36	15	13	6	1	66	19	191
2018	CO-02	28	37	13	15	6	1	66	21	129
2018	CO-03	24	34	21	13	8	0	58	21	38
2017	CO	29	32	20	12	7	0	61	19	227
2017	CO-01	53	13	13	13	7	0	67	20	15
2017	CO-02	26	34	21	12	7	0	60	19	162
2017	CO-03	25	38	15	13	10	0	63	23	40
2014	CO	32	39	15	9	5	0	71	14	235
2014	CO-01	37	33	13	8	8	0	71	17	24
2014	CO-02	31	41	13	8	6	0	72	14	163
2014	CO-03	32	36	19	13	0	0	68	13	47
2011	CO	27	44	16	9	3	2	72	12	190
2011	CO-01	39	35	9	13	4	0	74	17	23
2011	CO-02	28	41	16	10	3	2	70	13	123
2011	CO-03	18	58	18	5	0	0	76	5	38

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	34	20	6	7	1	68	12	197
2019	CO-01	43	43	7	7	0	0	86	7	14
2019	CO-02	32	35	20	6	7	1	67	13	123
2019	CO-03	21	38	26	8	8	0	59	15	39
2019	CO-04	71	14	14	0	0	0	86	0	14
2018	CO	26	35	21	9	7	1	62	17	189
2018	CO-02	26	33	24	8	8	2	60	16	128
2018	CO-03	16	45	16	13	11	0	61	24	38
2017	CO	26	35	18	15	6	0	62	20	229
2017	CO-01	47	27	13	7	7	0	73	13	15
2017	CO-02	25	38	16	15	7	0	63	21	164
2017	CO-03	18	35	23	23	3	0	53	25	40
2014	CO	32	38	15	9	5	0	71	14	235
2014	CO-01	33	38	13	4	13	0	71	17	24
2014	CO-02	31	39	15	9	5	1	71	14	163
2014	CO-03	36	34	17	13	0	0	70	13	47
2011	CO	26	46	13	10	3	1	73	14	191
2011	CO-01	30	48	4	13	4	0	78	17	23
2011	CO-02	25	43	15	11	4	2	69	16	124
2011	CO-03	26	61	8	5	0	0	87	5	38
2008	CO	30	39	14	8	7	1	70	16	147
2008	CO-01	24	41	12	12	12	0	65	24	17
2008	CO-02	29	38	18	8	6	1	67	15	96
2008	CO-03	33	52	7	7	0	0	85	7	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	27	22	18	18	10	5	1	52	29	195
2019	CO-01	43	14	14	7	0	21	0	73	9	14
2019	CO-02	25	23	22	15	11	4	1	50	27	122
2019	CO-03	21	18	10	38	10	3	0	39	50	39
2019	CO-04	54	23	8	8	0	8	0	83	8	13
2018	CO	23	21	23	16	12	4	2	46	29	191
2018	CO-02	22	22	24	15	12	2	2	47	28	129
2018	CO-03	13	16	21	26	16	8	0	31	46	38
2017	CO	21	24	17	20	12	5	0	47	34	229
2017	CO-01	33	13	20	13	13	7	0	50	29	15
2017	CO-02	21	25	16	21	12	5	0	48	35	164
2017	CO-03	13	25	25	20	13	5	0	39	34	40
2014	CO	26	25	19	12	9	8	0	56	23	235
2014	CO-01	21	42	25	0	13	0	0	62	13	24
2014	CO-02	28	24	19	12	9	9	1	57	22	163
2014	CO-03	23	21	15	21	9	11	0	50	33	47
2011	CO	22	25	24	14	6	7	1	51	22	191
2011	CO-01	26	48	9	4	13	0	0	74	17	23
2011	CO-02	24	20	24	15	6	8	2	49	24	124
2011	CO-03	13	29	32	18	3	5	0	44	22	38
2008	CO	22	35	16	13	9	5	0	60	23	148
2008	CO-01	33	33	6	11	11	6	0	71	24	18
2008	CO-02	17	40	15	15	10	4	0	59	26	96
2008	CO-03	30	22	30	11	4	4	0	54	15	27

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CO	11	54	35	197
2019	CO-01	0	43	57	14
2019	CO-02	12	57	31	123
2019	CO-03	13	51	36	39
2019	CO-04	0	57	43	14
2018	CO	11	58	31	194
2018	CO-02	11	63	27	132
2018	CO-03	13	47	39	38
2017	CO	13	52	35	229
2017	CO-01	13	53	33	15
2017	CO-02	12	51	37	164
2017	CO-03	18	53	30	40
2014	CO	11	58	31	235
2014	CO-01	8	58	33	24
2014	CO-02	9	61	30	163
2014	CO-03	19	49	32	47
2011	CO	11	61	28	191
2011	CO-01	22	39	39	23
2011	CO-02	10	63	27	124
2011	CO-03	8	71	21	38

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CO	29	10	33	24	0	5	21
2018	CO	36	5	23	27	0	9	22
2018	CO-02	29	0	29	36	0	7	14
2017	CO	53	10	20	13	0	3	30
2017	CO-02	40	10	25	20	0	5	20
2014	CO	62	12	12	0	9999	15	26
2014	CO-02	53	13	13	0	9999	20	15
2011	CO	38	43	10	5	9999	5	21
2011	CO-02	54	23	8	8	9999	8	13

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	32	55	7	6	1	87	6	196
2019	CO-01	43	50	7	0	0	93	0	14
2019	CO-02	32	55	7	6	0	87	6	122
2019	CO-03	36	54	10	0	0	90	0	39
2019	CO-04	14	50	0	29	7	64	36	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	58	28	6	3	2	4	89	5	197
2019	CO-01	43	43	7	0	0	7	92	0	14
2019	CO-02	56	28	7	4	2	2	86	7	123
2019	CO-03	67	26	3	3	0	3	95	3	39
2019	CO-04	64	21	0	0	0	14	100	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	11	89	196
2019	CO-02	9	91	122
2019	CO-03	18	82	39
2018	CO	14	86	194
2018	CO-02	14	86	132
2018	CO-03	18	82	38

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	32	68	22
2018	CO	25	75	28
2018	CO-02	32	68	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	73	27	22
2018	CO	68	32	28
2018	CO-02	58	42	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CO	100	22
2019	CO-02	100	11
2018	CO	100	28
2018	CO-02	100	19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	22
2019	CO-02	0	100	11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	32	68	22
2018	CO	46	54	28
2018	CO-02	63	37	19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	55	45	22
2019	CO-02	55	45	11
2018	CO	44	56	27
2018	CO-02	39	61	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	64	36	22
2018	CO	56	44	27
2018	CO-02	56	44	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	22
2019	CO-02	45	55	11
2018	CO	41	59	27
2018	CO-02	44	56	18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	22
2018	CO	41	59	27
2018	CO-02	33	67	18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	22
2019	CO-02	55	45	11
2018	CO	33	67	27

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	59	41	22
2018	CO	63	37	27
2018	CO-02	72	28	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	59	41	22
2019	CO-02	45	55	11
2018	CO	37	63	27
2018	CO-02	39	61	18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CO	100	22
2019	CO-02	100	11
2018	CO	100	27
2018	CO-02	100	18

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	22
2019	CO-02	0	100	11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	64	36	22
2018	CO	56	44	27
2018	CO-02	44	56	18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	50	50	22
2018	CO	44	56	27
2018	CO-02	33	67	18

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	22
2019	CO-02	0	100	11

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	22
2019	CO-02	55	45	11
2018	CO	64	36	28
2018	CO-02	63	37	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	36	64	22
2019	CO-02	55	45	11
2018	CO	36	64	28
2018	CO-02	32	68	19

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	36	64	22
2019	CO-02	55	45	11
2018	CO	32	68	28
2018	CO-02	26	74	19

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	22
2019	CO-02	0	100	11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	27	73	22
2018	CO	21	79	28

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	12	88	197
2019	CO-02	11	89	123
2019	CO-03	15	85	39

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	10	16	5	10	32	12	44	27	197
2019	CO-01	29	7	21	0	0	36	7	63	0	14
2019	CO-02	12	11	15	4	10	33	15	45	27	123
2019	CO-03	5	10	18	10	15	33	8	26	43	39
2019	CO-04	43	7	21	0	0	21	7	70	0	14
2018	CO	11	17	19	9	4	35	6	46	22	193
2018	CO-02	9	19	15	9	3	39	6	51	22	131
2018	CO-03	13	11	29	11	11	24	3	32	29	38
2017	CO	12	17	19	5	10	28	9	46	24	228
2017	CO-01	13	20	27	0	0	27	13	56	0	15
2017	CO-02	10	18	20	4	10	28	10	47	22	164
2017	CO-03	15	15	15	13	13	28	3	43	36	40
2014	CO	17	16	15	5	4	36	7	57	16	235
2014	CO-01	29	8	13	13	8	25	4	53	29	24
2014	CO-02	15	17	15	3	3	39	9	60	12	163
2014	CO-03	19	17	17	9	4	32	2	55	19	47

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	26	16	4	9	10	1	68	14	197
2019	CO-01	36	21	29	0	0	14	0	67	0	14
2019	CO-02	36	28	11	5	9	10	1	72	15	123
2019	CO-03	15	26	31	5	10	13	0	47	18	39
2019	CO-04	79	7	7	0	0	7	0	92	0	14
2018	CO	29	34	16	6	5	10	0	70	12	192
2018	CO-02	28	35	16	6	3	12	0	71	10	130
2018	CO-03	24	37	16	11	11	3	0	62	22	38
2017	CO	28	28	16	7	9	11	1	64	18	229
2017	CO-01	33	20	27	7	0	7	7	62	8	15
2017	CO-02	28	29	16	5	8	13	1	66	15	164
2017	CO-03	20	30	15	15	13	8	0	54	30	40
2014	CO	29	32	16	5	2	15	0	73	8	234
2014	CO-01	46	17	8	8	8	13	0	71	19	24
2014	CO-02	25	33	18	4	1	18	1	72	6	162
2014	CO-03	34	36	13	6	2	9	0	77	9	47
2011	CO	44	31	10	8	3	4	0	79	12	189
2011	CO-01	39	17	17	22	4	0	0	57	26	23
2011	CO-02	45	35	7	4	3	6	0	84	8	123
2011	CO-03	45	32	11	13	0	0	0	76	13	38

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	6	94	196
2019	CO-02	7	93	122
2018	CO	8	92	193
2018	CO-02	8	92	131

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	55	45	11
2018	CO	53	47	15
2018	CO-02	50	50	10

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	55	45	11
2018	CO	40	60	15
2018	CO-02	50	50	10

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	11
2018	CO	33	67	15

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	11
2018	CO	40	60	15

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	No (%)	Total responses
2019	CO	100	11
2018	CO	100	15
2018	CO-02	100	10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	55	45	11
2018	CO	53	47	15
2018	CO-02	50	50	10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11
2018	CO	0	100	14

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11
2018	CO	0	100	14

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	45	55	11
2018	CO	50	50	14

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	0	100	11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	55	45	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	8	92	196
2019	CO-02	8	92	123

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	14	13	15	3	6	38	12	54	17	196
2019	CO-01	29	7	21	0	0	36	7	63	0	14
2019	CO-02	13	14	11	2	7	39	12	56	20	122
2019	CO-03	5	15	23	0	5	41	10	42	11	39
2019	CO-04	36	7	14	14	0	21	7	60	20	14
2018	CO	12	16	22	1	4	40	5	51	9	194
2018	CO-02	11	16	18	2	4	43	6	54	10	132
2018	CO-03	8	18	32	0	5	34	3	42	8	38
2017	CO	16	14	18	4	3	38	8	56	12	228
2017	CO-01	13	27	27	0	0	13	20	60	0	15
2017	CO-02	15	15	17	4	4	40	5	54	14	163
2017	CO-03	15	13	15	5	0	45	8	58	11	40
2014	CO	16	12	16	4	1	44	6	58	10	235
2014	CO-01	29	4	25	8	0	29	4	50	13	24
2014	CO-02	12	16	13	4	1	48	6	60	11	163
2014	CO-03	26	4	17	4	0	40	9	58	8	47

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	35	28	13	3	7	13	1	73	12	196
2019	CO-01	36	14	29	0	0	21	0	64	0	14
2019	CO-02	37	28	9	4	9	12	1	75	15	122
2019	CO-03	13	44	23	0	5	15	0	67	6	39
2019	CO-04	79	7	0	7	0	7	0	92	8	14
2018	CO	28	37	16	4	3	12	1	75	8	193
2018	CO-02	28	38	14	4	2	14	1	78	6	131
2018	CO-03	21	39	21	8	5	5	0	64	14	38
2017	CO	34	29	16	4	4	15	0	73	9	227
2017	CO-01	33	33	27	0	0	7	0	71	0	15
2017	CO-02	33	30	14	4	5	15	0	74	10	162
2017	CO-03	33	25	18	5	3	18	0	70	9	40
2014	CO	32	29	16	2	1	19	1	76	4	235
2014	CO-01	42	29	13	4	0	13	0	81	5	24
2014	CO-02	27	29	17	2	1	22	1	74	4	163
2014	CO-03	47	28	11	2	2	11	0	83	5	47
2011	CO	48	30	12	4	1	6	0	82	6	191
2011	CO-01	39	26	17	13	0	4	0	68	14	23
2011	CO-02	49	30	10	3	2	6	0	84	5	124
2011	CO-03	47	34	16	3	0	0	0	82	3	38

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	34	35	22	4	5	1	1	70	8	197
2019	CO-01	43	14	21	7	7	7	0	62	15	14
2019	CO-02	32	37	20	3	7	0	1	70	10	123
2019	CO-03	33	36	28	3	0	0	0	69	3	39
2019	CO-04	57	21	14	7	0	0	0	79	7	14
2018	CO	30	30	26	7	7	0	1	59	14	193
2018	CO-02	29	30	25	8	7	0	1	59	15	131
2018	CO-03	29	26	32	5	8	0	0	55	13	38
2017	CO	25	33	20	13	9	0	0	58	22	229
2017	CO-01	20	53	0	20	7	0	0	73	27	15
2017	CO-02	27	32	21	10	9	0	1	60	19	164
2017	CO-03	13	33	23	20	13	0	0	45	33	40

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	17	36	26	15	4	1	1	54	20	196
2019	CO-01	21	36	21	14	0	7	0	62	15	14
2019	CO-02	15	39	29	13	4	0	1	54	17	122
2019	CO-03	18	28	28	18	8	0	0	46	26	39
2019	CO-04	29	43	14	14	0	0	0	71	14	14
2018	CO	11	28	29	19	13	0	0	39	32	194
2018	CO-02	8	30	31	19	11	0	0	39	30	132
2018	CO-03	13	26	13	26	21	0	0	39	47	38
2017	CO	12	33	31	17	7	0	0	45	25	229
2017	CO-01	13	47	20	20	0	0	0	60	20	15
2017	CO-02	11	33	32	16	7	0	1	44	24	164
2017	CO-03	15	28	30	18	10	0	0	43	28	40

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	24	31	24	12	7	3	56	19	197
2019	CO-01	36	29	21	7	0	7	69	8	14
2019	CO-02	20	34	26	11	7	2	55	18	123
2019	CO-03	21	26	28	13	13	0	46	26	39
2019	CO-04	64	21	7	7	0	0	86	7	14
2018	CO	20	29	22	15	13	1	50	28	193
2018	CO-02	20	29	24	16	11	1	49	27	132
2018	CO-03	11	30	16	14	27	3	42	42	37
2017	CO	18	31	30	14	7	0	49	21	229
2017	CO-01	27	33	40	0	0	0	60	0	15
2017	CO-02	16	29	34	13	7	1	46	20	164
2017	CO-03	10	43	15	23	10	0	53	33	40

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	32	19	10	7	3	2	62	18	196
2019	CO-01	43	21	21	0	7	7	0	69	8	14
2019	CO-02	26	37	19	8	7	2	2	65	15	123
2019	CO-03	23	18	31	18	10	0	0	41	28	39
2019	CO-04	43	36	0	14	0	7	0	85	15	14
2018	CO	22	30	21	11	9	4	3	56	22	192
2018	CO-02	22	32	19	13	5	5	3	60	19	130
2018	CO-03	18	16	26	11	24	0	5	36	36	38
2017	CO	20	28	26	9	5	6	6	54	16	229
2017	CO-01	33	13	40	0	0	7	7	54	0	15
2017	CO-02	19	27	27	8	4	8	7	54	14	164
2017	CO-03	10	38	20	18	10	0	5	50	29	40

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	66	18	3	2	2	1	9	93	3	194
2019	CO-01	75	8	0	0	0	0	17	100	0	12
2019	CO-02	65	20	2	2	2	0	10	94	4	123
2019	CO-03	67	18	8	3	3	0	3	87	5	39
2019	CO-04	77	8	0	0	0	15	0	100	0	13
2018	CO	58	18	7	4	3	0	10	84	8	193
2018	CO-02	59	18	7	3	1	0	12	88	4	131
2018	CO-03	45	21	11	8	11	0	5	69	19	38
2017	CO	48	24	9	2	2	0	15	85	5	228
2017	CO-01	53	13	7	0	0	0	27	91	0	15
2017	CO-02	49	23	7	2	2	0	16	86	5	164
2017	CO-03	36	38	15	0	5	0	5	78	5	39

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	37	34	14	9	5	1	72	14	197
2019	CO-01	50	29	7	14	0	0	79	14	14
2019	CO-02	37	36	13	7	6	1	74	13	123
2019	CO-03	36	31	15	13	5	0	67	18	39
2019	CO-04	36	36	21	7	0	0	71	7	14
2018	CO	36	22	19	12	9	1	59	21	192
2018	CO-02	38	25	17	12	7	2	63	20	130
2018	CO-03	34	13	21	13	18	0	47	32	38
2017	CO	32	31	20	8	8	0	64	16	229
2017	CO-01	27	27	40	7	0	0	53	7	15
2017	CO-02	32	32	20	9	7	1	64	17	164
2017	CO-03	28	35	15	5	18	0	63	23	40

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	25	30	22	12	8	1	2	57	21	195
2019	CO-01	50	36	7	0	0	7	0	92	0	14
2019	CO-02	23	31	22	14	7	0	2	55	22	122
2019	CO-03	11	26	32	18	13	0	0	37	32	38
2019	CO-04	64	14	14	0	0	7	0	85	0	14
2018	CO	18	33	23	15	8	1	2	52	24	192
2018	CO-02	14	35	25	15	7	1	3	51	23	131
2018	CO-03	13	32	21	18	16	0	0	45	34	38
2017	CO	22	29	24	14	7	1	1	53	22	229
2017	CO-01	20	40	20	13	0	0	7	64	14	15
2017	CO-02	26	26	26	15	7	1	0	52	22	164
2017	CO-03	5	40	25	15	13	0	3	46	28	40

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	27	22	18	13	2	3	44	33	195
2019	CO-01	29	43	7	0	7	14	0	83	8	14
2019	CO-02	17	24	25	19	12	0	3	42	32	122
2019	CO-03	5	21	24	32	18	0	0	26	50	38
2019	CO-04	21	43	21	0	7	7	0	69	8	14
2018	CO	17	28	27	15	12	0	2	46	27	193
2018	CO-02	14	30	28	17	9	0	2	45	27	131
2018	CO-03	5	29	32	13	21	0	0	34	34	38
2017	CO	18	28	22	20	8	0	3	48	28	229
2017	CO-01	20	60	7	7	0	0	7	86	7	15
2017	CO-02	20	28	23	18	8	0	4	49	27	164
2017	CO-03	8	20	30	28	13	0	3	28	41	40

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	26	28	14	20	10	1	1	55	30	195
2019	CO-01	36	43	0	7	0	14	0	92	8	14
2019	CO-02	26	28	15	20	10	0	1	55	31	122
2019	CO-03	11	26	18	32	13	0	0	37	45	38
2019	CO-04	57	14	21	7	0	0	0	71	7	14
2018	CO	26	25	23	14	11	0	2	52	25	193
2018	CO-02	24	27	22	13	11	0	2	53	24	131
2018	CO-03	13	21	26	24	16	0	0	34	39	38
2017	CO	27	26	25	12	7	0	3	54	20	229
2017	CO-01	33	33	13	13	0	0	7	71	14	15
2017	CO-02	29	26	25	12	7	0	2	56	19	164
2017	CO-03	13	28	28	18	13	0	3	41	31	40

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	33	28	14	13	9	1	2	63	22	195
2019	CO-01	36	50	0	7	0	7	0	92	8	14
2019	CO-02	37	23	15	14	10	0	2	61	24	122
2019	CO-03	24	32	21	16	8	0	0	55	24	38
2019	CO-04	36	36	14	7	0	7	0	77	8	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	31	38	17	8	4	1	2	70	12	193
2019	CO-01	36	29	21	7	0	7	0	69	8	14
2019	CO-02	38	36	15	5	4	0	2	76	9	122
2019	CO-03	16	51	11	19	3	0	0	68	22	37
2019	CO-04	14	29	36	14	7	0	0	43	21	14
2018	CO	26	29	26	10	8	0	2	56	19	192
2018	CO-02	26	31	24	10	7	0	2	58	17	131
2018	CO-03	24	21	26	16	13	0	0	45	29	38
2017	CO	29	31	23	10	5	0	2	61	16	229
2017	CO-01	60	27	13	0	0	0	0	87	0	15
2017	CO-02	30	29	24	10	5	0	2	60	16	164
2017	CO-03	18	40	23	13	8	0	0	58	20	40

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	28	10	6	6	2	78	12	194
2019	CO-01	57	21	14	0	0	7	85	0	14
2019	CO-02	49	26	10	7	7	2	76	14	121
2019	CO-03	37	37	13	5	8	0	74	13	38
2019	CO-04	64	36	0	0	0	0	100	0	14
2018	CO	44	27	10	10	5	3	74	16	192
2018	CO-02	44	25	12	11	5	3	71	17	130
2018	CO-03	42	37	8	8	5	0	79	13	38
2017	CO	41	27	16	8	8	1	68	16	229
2017	CO-01	53	33	7	0	7	0	87	7	15
2017	CO-02	45	23	16	7	9	1	69	15	164
2017	CO-03	20	40	18	18	5	0	60	23	40

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	70	10	1	3	3	2	11	92	6	195
2019	CO-01	79	7	0	7	0	0	7	92	8	14
2019	CO-02	70	11	2	2	4	0	11	92	6	122
2019	CO-03	74	8	0	0	3	5	11	97	3	38
2019	CO-04	71	7	0	7	0	7	7	92	8	14
2018	CO	61	19	5	2	4	1	9	88	6	193
2018	CO-02	60	18	6	1	4	1	11	88	5	131
2018	CO-03	68	21	3	3	3	0	3	92	5	38

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	73	8	5	3	8	1	4	84	11	195
2019	CO-01	79	7	7	0	0	0	7	92	0	14
2019	CO-02	71	11	3	4	7	0	3	85	12	122
2019	CO-03	71	3	8	0	13	3	3	78	14	38
2019	CO-04	86	0	7	0	0	7	0	92	0	14
2018	CO	65	12	7	5	6	1	4	82	11	193
2018	CO-02	64	11	8	6	4	1	5	80	11	131
2018	CO-03	61	18	5	0	13	0	3	81	14	38
2017	CO	65	15	7	4	6	0	3	83	10	229
2017	CO-01	67	7	7	0	7	0	13	85	8	15
2017	CO-02	65	15	7	5	5	0	2	82	11	164
2017	CO-03	65	18	5	0	8	3	3	87	8	40

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	60	26	6	4	3	1	3	88	6	196
2019	CO-01	79	14	7	0	0	0	0	93	0	14
2019	CO-02	65	25	4	3	1	0	2	92	4	122
2019	CO-03	36	38	10	8	8	0	0	74	15	39
2019	CO-04	64	14	7	0	0	7	7	92	0	14
2018	CO	60	26	6	3	3	0	3	88	6	193
2018	CO-02	62	24	6	2	2	0	4	90	4	131
2018	CO-03	45	34	8	8	5	0	0	79	13	38
2017	CO	59	25	10	3	2	0	1	85	5	228
2017	CO-01	67	20	7	0	0	0	7	93	0	15
2017	CO-02	62	25	9	2	1	0	1	88	4	163
2017	CO-03	43	28	18	8	5	0	0	70	13	40

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	52	20	9	7	9	1	2	74	16	195
2019	CO-01	64	21	14	0	0	0	0	86	0	14
2019	CO-02	52	19	9	9	9	0	2	72	18	122
2019	CO-03	49	23	10	3	15	0	0	72	18	39
2019	CO-04	54	31	8	0	0	8	0	92	0	13
2018	CO	40	26	12	9	9	1	3	69	18	194
2018	CO-02	43	23	9	12	8	2	4	70	21	132
2018	CO-03	18	34	29	3	13	0	3	54	16	38
2017	CO	50	25	9	8	7	0	1	76	15	228
2017	CO-01	53	20	13	7	0	0	7	79	7	15
2017	CO-02	53	23	9	7	6	0	1	78	14	163
2017	CO-03	40	30	10	10	10	0	0	70	20	40

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	50	8	3	1	3	1	35	90	6	193
2019	CO-01	71	0	0	0	0	0	29	100	0	14
2019	CO-02	54	5	1	0	0	0	40	99	0	119
2019	CO-03	26	18	10	3	15	3	26	61	25	39
2019	CO-04	64	7	0	0	0	7	21	100	0	14
2018	CO	46	8	0	2	2	1	42	95	5	193
2018	CO-02	46	3	0	1	1	1	49	97	3	131
2018	CO-03	45	26	0	5	5	0	18	87	13	38
2017	CO	51	9	1	3	0	0	35	94	5	228
2017	CO-01	53	0	0	0	0	0	47	100	0	15
2017	CO-02	56	4	0	1	1	0	39	98	2	163
2017	CO-03	30	33	5	13	0	0	20	78	16	40

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	48	23	14	5	5	1	5	74	10	195
2019	CO-01	86	7	0	0	0	0	7	100	0	14
2019	CO-02	42	21	18	4	7	1	6	68	12	121
2019	CO-03	49	26	15	8	0	0	3	76	8	39
2019	CO-04	57	36	0	0	7	0	0	93	7	14
2018	CO	35	20	21	10	8	1	6	59	19	192
2018	CO-02	30	16	25	12	10	1	5	49	24	130
2018	CO-03	32	32	16	8	5	0	8	69	14	38
2017	CO	39	23	18	11	4	0	5	65	16	226
2017	CO-01	53	27	7	0	0	0	13	92	0	15
2017	CO-02	36	21	20	12	6	0	4	60	19	163
2017	CO-03	36	33	15	13	0	0	3	71	13	39

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	61	19	7	4	5	2	3	84	9	196
2019	CO-01	57	29	7	0	0	7	0	92	0	14
2019	CO-02	65	17	7	3	3	2	2	85	7	122
2019	CO-03	62	26	5	3	3	0	3	89	5	39
2019	CO-04	29	14	7	21	21	0	7	46	46	14
2018	CO	59	25	7	2	2	1	5	89	4	194
2018	CO-02	60	24	6	2	2	2	5	90	4	132
2018	CO-03	55	29	5	0	5	0	5	89	6	38
2017	CO	62	19	8	3	4	0	4	84	7	229
2017	CO-01	40	27	13	0	13	0	7	71	14	15
2017	CO-02	66	18	6	2	4	0	4	88	6	164
2017	CO-03	60	18	13	3	3	0	5	82	5	40

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	56	24	9	5	2	1	3	83	7	194
2019	CO-01	64	14	14	0	0	0	7	85	0	14
2019	CO-02	58	25	8	5	3	0	3	85	8	120
2019	CO-03	59	21	13	3	0	3	3	84	3	39
2019	CO-04	21	43	7	21	7	0	0	64	29	14
2018	CO	47	26	15	5	4	1	4	76	9	194
2018	CO-02	48	25	16	3	4	1	4	76	7	132
2018	CO-03	47	24	13	11	3	0	3	73	14	38
2017	CO	51	28	10	4	3	0	3	82	8	229
2017	CO-01	40	40	20	0	0	0	0	80	0	15
2017	CO-02	54	24	10	5	4	1	3	81	9	164
2017	CO-03	48	35	10	0	5	0	3	85	5	40

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	15	37	31	13	4	1	52	16	197
2019	CO-01	29	21	50	0	0	0	50	0	14
2019	CO-02	13	40	30	12	4	1	53	16	123
2019	CO-03	10	36	28	23	3	0	46	26	39
2019	CO-04	29	29	43	0	0	0	57	0	14
2018	CO	8	32	37	12	11	0	40	23	194
2018	CO-02	8	30	40	12	11	0	37	23	132
2018	CO-03	5	37	26	18	13	0	42	32	38
2017	CO	7	31	42	13	6	0	39	19	228
2017	CO-01	7	40	53	0	0	0	47	0	15
2017	CO-02	7	31	42	12	7	0	39	19	163
2017	CO-03	5	28	45	18	5	0	33	23	40

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	7	18	39	24	10	1	35	26	196
2019	CO-01	0	7	43	14	36	0	50	7	14
2019	CO-02	7	19	40	26	9	0	35	25	123
2019	CO-03	8	29	32	24	8	0	32	37	38
2019	CO-04	7	0	64	21	7	0	29	7	14
2018	CO	11	18	41	21	8	0	29	30	193
2018	CO-02	11	16	41	26	5	0	31	27	131
2018	CO-03	13	29	39	11	8	0	18	42	38
2017	CO	6	19	41	28	6	0	34	25	227
2017	CO-01	0	7	53	27	7	7	36	7	15
2017	CO-02	7	17	42	29	6	0	35	23	163
2017	CO-03	8	33	33	25	3	0	28	40	40

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	28	42	15	8	5	2	72	13	197
2019	CO-01	36	43	14	7	0	0	79	7	14
2019	CO-02	27	42	14	9	6	2	71	15	123
2019	CO-03	15	51	15	10	5	3	68	16	39
2019	CO-04	57	21	21	0	0	0	79	0	14
2018	CO	25	48	14	5	5	3	76	10	194
2018	CO-02	23	48	13	7	5	5	75	12	132
2018	CO-03	21	53	18	0	8	0	74	8	38
2017	CO	22	44	15	7	7	4	70	14	229
2017	CO-01	47	20	13	13	0	7	71	14	15
2017	CO-02	19	46	16	7	7	5	68	15	164
2017	CO-03	23	53	13	5	8	0	75	13	40

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	22	34	21	11	9	4	58	21	196
2019	CO-01	38	31	23	8	0	0	69	8	13
2019	CO-02	21	33	20	14	10	2	56	24	123
2019	CO-03	5	46	28	5	10	5	54	16	39
2019	CO-04	50	14	14	7	0	14	75	8	14
2018	CO	19	33	22	11	12	3	53	24	194
2018	CO-02	18	33	22	11	11	4	54	24	132
2018	CO-03	11	39	16	16	18	0	50	34	38
2017	CO	15	39	20	14	11	1	55	25	229
2017	CO-01	27	40	20	7	7	0	67	13	15
2017	CO-02	15	43	18	14	10	1	58	25	164
2017	CO-03	10	28	30	20	13	0	38	33	40

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	16	84	197
2019	CO-01	21	79	14
2019	CO-02	15	85	123
2019	CO-03	13	87	39
2019	CO-04	14	86	14
2017	CO	15	85	228
2017	CO-02	17	83	163
2017	CO-03	0	100	40
2014	CO	11	89	235
2014	CO-02	13	87	163

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	90	10	31
2019	CO-02	89	11	19
2017	CO	76	24	33
2017	CO-02	75	25	28
2014	CO	77	23	26
2014	CO-02	76	24	21

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	52	33	4	7	4	85	11	27
2019	CO-02	47	35	0	12	6	82	18	17
2017	CO	50	38	0	8	4	88	13	24
2017	CO-02	52	38	0	5	5	90	10	21
2014	CO	60	30	5	5	0	90	5	20
2014	CO-02	63	31	6	0	0	94	0	16

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	44	33	13	3	1	7	0	47	53	196
2019	CO-01	43	29	29	0	0	0	0	43	57	14
2019	CO-02	44	34	11	2	2	7	0	47	53	123
2019	CO-03	36	33	18	5	0	8	0	39	61	39
2019	CO-04	71	21	0	0	0	7	0	77	23	14
2018	CO	44	24	16	4	4	8	1	48	52	194
2018	CO-02	47	23	14	4	4	7	2	51	49	132
2018	CO-03	32	21	26	3	5	13	0	36	64	38
2017	CO	45	23	12	5	3	11	1	51	49	229
2017	CO-01	40	20	7	0	7	27	0	55	45	15
2017	CO-02	46	23	13	4	2	11	1	52	48	164
2017	CO-03	43	23	13	10	5	8	0	46	54	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	36	64	97
2019	CO-02	30	70	60
2019	CO-03	55	45	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	75	25	97
2019	CO-02	78	22	60
2019	CO-03	68	32	22
2018	CO	43	57	90
2018	CO-02	35	65	57
2018	CO-03	52	48	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	8	24	21	18	13	4	12	39	36	95
2019	CO-02	12	32	17	12	17	3	8	49	32	60
2019	CO-03	0	10	33	38	5	0	14	11	50	21
2018	CO	7	27	17	18	20	2	9	38	43	92
2018	CO-02	5	24	17	15	25	2	12	33	47	59
2018	CO-03	5	38	5	29	14	5	5	47	47	21
2017	CO	9	21	8	19	22	7	13	38	52	99
2017	CO-02	6	20	9	23	20	7	16	33	56	70
2017	CO-03	5	30	10	10	30	10	5	41	47	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	8	24	14	18	18	3	15	40	44	95
2019	CO-02	8	32	12	18	15	3	12	47	39	60
2019	CO-03	10	5	24	14	29	0	19	18	53	21
2018	CO	3	23	18	20	26	3	7	29	51	92
2018	CO-02	5	20	14	22	31	2	7	28	57	59
2018	CO-03	0	29	19	14	24	10	5	33	44	21
2017	CO	6	11	8	22	38	4	10	20	71	99
2017	CO-02	3	13	11	24	37	1	10	18	69	70
2017	CO-03	5	5	0	25	45	10	10	13	88	20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CO	66	13	7	2	4	1	8	86	6	192
2019	CO-01	50	21	7	14	0	0	7	77	15	14
2019	CO-02	68	11	7	0	3	0	12	89	4	121
2019	CO-03	62	19	11	3	5	0	0	81	8	37
2019	CO-04	71	7	0	0	14	7	0	85	15	14
2018	CO	54	12	8	6	5	2	13	77	13	191
2018	CO-02	50	12	7	7	4	2	18	78	14	129
2018	CO-03	53	18	5	5	13	0	5	75	19	38

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment