2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	43	8	15	7	70	22	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	44	5	12	5	78	17	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	46	6	13	4	76	17	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	43	5	12	5	77	18	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	41	8	11	9	72	20	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	44	5	13	5	77	17	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	43	6	13	3	79	15	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	44	5	13	5	77	18	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	52	13	0	3	84	3	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	44	5	13	5	77	18	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	44	5	13	5	76	19	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	44	6	12	4	78	16	1021

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	18	5	2	2	2	90	5	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	72	16	4	3	2	3	90	5	1988
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	72	17	4	3	2	3	91	5	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	72	15	4	3	2	3	90	5	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	69	14	7	3	3	5	87	6	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	72	16	4	3	2	3	91	5	2110
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	71	17	5	2	2	2	91	4	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	72	16	4	3	2	3	90	5	1960
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	59	28	0	5	3	4	92	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	72	16	4	3	2	3	90	5	2222
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	71	16	4	3	3	3	90	6	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	72	16	4	3	2	3	91	5	1023

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	36	8	12	10	1	70	22	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	36	8	12	6	0	74	19	1991
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	37	8	12	6	0	74	18	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	35	7	13	7	0	73	19	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	34	9	10	9	0	72	19	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	36	7	13	6	0	73	19	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	38	9	11	5	1	75	16	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	36	7	13	7	0	73	19	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	37	47	8	3	5	0	84	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	36	8	13	7	0	73	19	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	37	35	7	13	7	0	73	20	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	37	8	11	6	0	74	18	1024

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	39	12	21	11	1	55	33	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	39	12	17	9	0	62	26	1974
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	38	13	19	9	1	59	28	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	39	11	18	9	0	62	27	1692
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	42	9	18	9	0	63	28	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	38	12	18	9	0	61	27	2097
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	41	12	14	8	0	66	21	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	38	12	18	9	0	60	28	1949
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	20	36	21	16	8	0	56	23	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	39	12	18	9	0	61	27	2208
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	37	12	18	10	0	60	28	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	41	12	18	7	0	63	25	1013

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	35	10	12	9	69	21	267
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	32	9	10	6	75	15	1986
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	33	9	12	6	73	18	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	33	10	10	6	75	15	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	37	8	11	10	71	21	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	33	10	10	6	75	16	2103
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	36	9	6	5	80	11	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	32	10	11	6	74	17	1955
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	30	44	16	0	11	74	11	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	41	33	9	10	6	74	16	2216
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	32	10	10	7	74	17	1233
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	34	9	10	5	75	15	1020

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	34	9	11	9	1	71	21	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	32	11	10	7	0	72	16	1979
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	32	11	9	6	0	74	15	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	32	11	10	7	0	72	17	1694
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	32	15	9	8	1	68	17	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	32	10	10	7	0	73	17	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	29	9	8	6	0	77	14	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	33	11	10	7	0	72	17	1952
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	23	16	12	11	0	62	23	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	33	11	10	7	0	72	17	2213
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	33	10	11	7	0	72	18	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	32	11	9	6	0	73	15	1018

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	39	13	9	9	68	19	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	36	13	8	8	71	16	1993
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	34	14	7	7	72	14	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	37	12	9	8	71	17	1706
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	35	7	11	9	74	20	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	36	13	8	8	71	16	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	36	9	8	7	76	15	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	36	13	8	8	70	16	1965
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	46	16	3	3	79	5	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	35	36	13	9	8	71	16	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	36	13	9	9	70	18	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	36	12	8	7	73	15	1024

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	31	14	17	18	0	51	35	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	32	14	18	13	1	54	31	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	30	18	18	13	1	51	31	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	33	13	18	14	0	55	32	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	26	15	19	17	0	49	35	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	33	14	18	13	1	54	31	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	34	13	13	12	0	61	26	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	32	15	18	14	1	53	32	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	34	3	13	19	0	65	32	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	32	15	18	13	0	54	31	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	32	13	19	14	1	53	34	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	33	16	16	13	0	55	29	1023

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	39	11	15	7	67	22	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	39	11	12	6	71	18	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	39	11	12	5	71	18	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	39	11	12	6	70	18	1690
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	37	10	12	9	70	21	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	39	12	12	6	70	18	2099
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	38	11	9	6	74	14	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	39	11	13	6	70	19	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	45	16	5	8	71	13	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	39	11	12	6	70	18	2212
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	37	12	13	7	67	20	1229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	41	10	11	5	74	16	1019

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	41	9	8	5	1	78	13	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	44	37	10	6	4	0	81	10	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	38	10	6	4	0	80	10	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	37	9	6	4	1	81	10	1697
2019	Blind or visual impairment (unable to see or difficulty seeing)	49	32	7	5	6	0	81	11	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	37	10	6	4	0	80	10	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	50	30	9	7	3	1	81	9	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	38	10	6	4	0	80	10	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	48	11	3	6	0	81	8	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	43	37	9	6	4	0	80	10	2221
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	36	9	6	4	0	80	11	1233
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	38	10	6	4	0	81	9	1023

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	30	15	17	19	1	0	49	36	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	31	15	16	13	0	0	56	29	1982
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	31	18	15	13	0	0	54	28	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	31	14	17	14	0	0	56	30	1697
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	35	14	17	14	0	0	55	31	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	31	15	16	13	0	0	55	30	2101
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	32	13	14	11	0	1	62	25	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	31	15	16	14	0	0	54	30	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	37	16	11	11	0	0	62	21	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	31	15	16	14	0	0	55	30	2215
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	30	15	17	14	0	0	54	31	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	33	15	15	13	0	0	57	28	1016

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	31	9	3	3	84	6	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	53	28	12	4	3	81	7	1973
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	56	28	10	3	3	84	6	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	29	12	4	3	81	7	1689
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	28	8	3	4	85	7	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	28	12	4	3	81	7	2094
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	26	10	3	2	86	4	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	29	12	4	4	81	7	1948
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	48	8	0	0	92	0	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	53	28	11	4	3	81	7	2208
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	27	12	4	4	80	9	1227
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	30	11	3	2	84	5	1016

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	34	14	15	16	0	0	54	32	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	33	16	16	12	1	0	56	28	1983
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	32	18	17	12	0	1	53	29	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	34	15	15	13	1	0	57	28	1695
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	32	14	18	14	0	1	54	32	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	23	33	16	15	12	1	0	56	28	2102
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	33	15	14	11	0	0	61	25	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	33	16	16	13	1	0	55	29	1956
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	34	27	11	15	13	0	0	61	29	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	33	16	16	13	0	0	56	28	2216
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	32	15	16	14	0	0	54	30	1233
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	35	16	15	11	0	0	58	26	1019

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	34	17	15	16	1	1	51	32	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	29	20	13	12	0	0	55	25	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	30	21	13	12	1	0	54	25	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	30	19	13	13	0	0	55	26	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	29	19	12	17	0	1	52	29	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	30	19	13	12	0	0	55	25	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	34	12	12	11	1	1	63	24	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	29	20	13	13	0	0	53	26	1965
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	23	35	26	8	8	0	0	58	16	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	30	19	13	12	0	0	55	26	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	29	19	14	13	0	0	53	27	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	31	20	12	12	0	1	57	24	1025

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	40	15	12	11	1	62	23	267
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	37	14	13	6	0	67	19	1954
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	38	15	12	7	0	66	18	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	37	14	13	7	0	66	20	1671
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	42	14	13	7	0	65	20	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	37	14	13	7	0	66	19	2074
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	35	16	10	4	0	70	14	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	38	14	13	7	0	66	20	1927
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	47	24	0	3	0	73	3	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	37	14	13	7	0	66	20	2185
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	36	13	14	8	0	65	22	1219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	39	15	11	5	0	68	16	1002

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	39	11	6	7	76	13	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	35	13	7	5	75	12	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	35	11	7	5	77	12	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	39	36	13	7	5	75	12	1704
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	40	10	6	6	78	12	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	35	13	7	5	75	12	2115
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	35	12	5	3	79	8	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	36	13	7	5	75	13	1967
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	38	15	5	3	77	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	36	13	7	5	75	12	2227
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	35	13	8	6	74	13	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	37	12	6	5	77	10	1023

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	28	18	9	6	1	2	67	15	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	29	18	8	3	1	1	70	11	1974
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	32	20	7	2	0	1	70	9	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	28	18	8	3	1	2	70	12	1693
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	34	17	10	3	2	2	69	14	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	29	18	8	3	1	1	70	11	2094
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	31	16	7	2	0	0	75	9	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	39	29	19	8	3	1	2	69	12	1948
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	39	32	21	5	3	0	0	71	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	39	29	18	8	3	1	1	70	11	2206
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	28	18	8	3	1	2	70	12	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	30	19	8	3	0	1	71	11	1007

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	30	30	16	6	2	2	24	45	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	24	36	16	9	1	1	25	38	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	28	37	15	7	1	0	22	40	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	24	35	16	9	1	1	26	38	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	31	35	7	9	1	0	16	48	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	24	36	16	8	1	1	25	38	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	25	39	15	10	0	1	26	35	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	25	35	16	8	1	1	25	39	1961
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	5	29	29	25	12	0	0	37	34	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	25	36	16	8	1	1	25	39	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	24	35	16	9	1	1	25	39	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	26	37	16	8	1	1	24	38	1019

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	24	26	23	12	2	2	36	38	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	19	26	24	15	2	1	40	33	1983
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	19	29	25	13	1	1	39	31	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	19	25	23	15	2	2	39	35	1696
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	26	26	19	12	1	1	31	43	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	19	26	24	15	2	1	40	33	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	16	26	27	17	1	2	46	28	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	20	26	23	14	2	1	38	35	1953
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	3	22	33	23	16	0	3	41	25	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	19	26	24	14	2	1	39	34	2215
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	19	24	23	15	2	2	40	36	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	19	29	24	13	1	1	38	32	1016

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	23	29	19	9	3	3	29	40	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	20	30	20	12	2	2	33	35	1982
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	21	33	20	10	2	2	31	35	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	20	29	20	12	2	2	33	36	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	26	27	14	8	3	3	24	47	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	20	30	20	12	2	2	33	35	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	20	29	23	13	2	2	37	33	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	20	30	19	11	2	2	32	36	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	19	24	30	11	3	3	43	32	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	20	30	20	11	2	2	33	36	2215
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	19	30	20	11	2	3	33	35	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	22	31	19	11	2	2	32	36	1014

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	15	29	28	13	1	4	43	27	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	14	29	27	17	2	3	45	24	1977
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	16	32	26	14	2	2	42	25	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	14	28	27	17	1	3	46	24	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	20	31	20	13	1	3	35	33	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	14	29	27	16	2	3	46	24	2101
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	5	18	25	31	18	1	2	50	24	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	14	30	26	16	2	3	44	24	1953
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	8	41	25	10	0	5	37	19	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	14	29	27	16	2	3	45	24	2212
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	12	29	26	17	2	3	46	23	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	17	29	28	15	1	2	44	26	1013

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	22	29	20	11	2	3	31	39	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	20	29	19	14	2	2	34	36	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	24	29	18	12	1	2	31	39	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	19	28	19	14	2	3	35	36	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	22	28	18	13	1	1	32	39	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	20	29	19	14	2	3	34	36	2107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	19	29	23	15	1	2	39	30	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	20	28	18	13	2	3	33	37	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	5	13	32	28	19	0	3	49	19	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	20	29	19	13	2	3	33	37	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	19	28	18	14	2	3	33	37	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	21	29	20	13	2	2	34	36	1016

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	20	22	22	17	4	2	41	36	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	18	24	21	16	3	3	40	34	1982
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	16	26	22	15	3	2	40	33	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	18	23	21	17	4	3	41	34	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	19	24	18	15	2	3	34	40	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	18	24	22	17	4	3	41	33	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	19	24	25	18	3	2	45	30	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	18	24	21	16	4	3	40	34	1955
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	8	13	18	26	19	8	7	54	25	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	18	24	21	16	3	3	40	34	2216
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	18	23	20	17	3	4	39	36	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	17	25	23	16	4	2	42	32	1015

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	25	29	16	8	4	2	26	44	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	21	32	17	9	2	2	28	39	1979
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	22	35	15	9	3	1	25	38	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	22	31	18	9	2	2	29	39	1695
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	25	30	12	10	5	1	24	44	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	21	32	18	9	2	2	28	39	2102
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	22	28	21	9	3	2	32	39	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	22	32	17	9	2	2	27	39	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	32	21	21	10	3	0	31	47	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	21	32	17	9	2	2	28	39	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	20	32	17	10	2	2	28	39	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	23	31	18	9	3	2	28	39	1013

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	24	31	17	6	1	2	24	44	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	21	33	20	10	1	1	31	35	1987
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	22	32	21	9	1	1	30	37	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	21	33	19	10	1	1	30	36	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	24	34	13	10	1	1	24	41	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	21	32	20	10	1	1	31	36	2109
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	21	33	24	9	2	1	34	32	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	21	32	19	10	1	1	30	37	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	18	24	25	14	3	3	42	33	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	21	33	20	10	1	1	30	37	2220
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	22	31	19	10	1	1	30	39	1240
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	21	35	21	10	1	1	31	33	1017

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	73	10	9	2	2	0	3	86	4	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	72	11	6	3	3	0	5	88	6	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	72	12	8	2	3	0	3	87	5	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	72	11	6	3	3	1	5	88	6	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	67	11	6	2	5	2	7	86	7	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	72	11	7	3	3	0	5	88	6	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	71	12	6	5	3	1	4	86	8	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	72	11	7	2	3	0	5	88	5	1967
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	58	21	7	5	3	0	7	84	9	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	72	11	6	3	3	0	5	88	6	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	73	11	6	3	2	0	5	88	6	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	71	12	7	3	3	1	4	86	6	1024

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	29	20	11	13	4	2	53	26	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	26	18	10	11	5	3	57	23	1984
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	25	23	10	9	4	2	56	20	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	27	17	11	12	5	3	57	25	1694
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	24	15	12	15	3	3	56	28	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	27	19	10	11	5	2	57	23	2103
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	28	16	8	10	6	4	62	20	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	27	19	11	11	5	2	56	24	1955
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	34	11	21	3	7	0	62	26	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	27	19	10	11	5	3	57	23	2216
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	25	18	11	12	6	3	55	25	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	29	18	10	10	4	2	60	21	1016

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	24	11	15	13	0	0	62	27	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	27	12	11	9	1	0	68	20	1981
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	25	15	12	8	1	0	64	20	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	27	11	11	10	1	0	68	21	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	25	7	12	12	2	1	68	25	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	26	12	11	9	1	0	67	21	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	29	11	9	9	1	0	70	18	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	26	12	12	9	1	0	66	21	1958
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	30	7	11	8	0	0	74	19	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	26	12	11	9	1	0	67	21	2215
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	27	12	12	10	1	0	66	22	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	26	13	10	8	1	0	68	19	1014

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	31	8	14	6	72	19	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	45	32	10	8	5	77	14	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	31	11	10	4	75	14	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	32	9	9	6	77	14	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	30	6	9	10	75	19	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	32	10	9	5	76	14	2110
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	33	8	8	4	79	12	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	32	10	9	5	76	15	1963
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	43	8	11	5	76	16	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	44	32	9	9	5	76	14	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	32	9	10	6	76	15	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	32	10	8	4	77	13	1022

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	35	16	11	7	1	1	66	18	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	34	17	7	6	2	1	69	13	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	34	20	8	5	1	0	66	13	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	34	16	7	6	2	1	69	14	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	34	17	5	10	1	1	67	16	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	34	17	8	6	2	1	69	14	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	35	15	8	6	1	1	70	15	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	34	17	7	6	2	1	68	14	1968
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	38	21	8	5	0	0	66	13	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	34	17	7	6	2	1	69	14	2227
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	34	17	8	6	2	1	68	15	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	35	18	6	5	1	1	70	12	1023

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	21	19	8	9	1	4	63	17	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	24	19	7	6	1	7	65	14	1991
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	23	23	6	7	1	4	62	13	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	24	17	8	6	1	7	66	15	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	23	13	10	9	1	9	64	21	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	24	19	7	6	1	6	65	14	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	26	15	6	5	1	6	71	13	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	23	19	7	7	1	6	64	15	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	19	21	3	8	3	4	66	11	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	24	19	7	7	1	6	65	15	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	23	19	8	7	1	7	63	17	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	24	19	6	6	1	6	67	13	1022

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	34	13	8	10	0	0	68	19	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	29	13	10	7	1	1	69	17	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	29	14	9	8	1	1	69	17	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	30	13	10	8	1	1	69	18	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	29	14	8	11	0	0	67	19	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	30	13	10	7	1	1	69	17	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	31	12	9	6	1	1	73	15	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	29	14	10	8	1	1	68	18	1963
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	38	11	16	5	0	4	67	22	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	39	30	13	9	8	1	1	69	17	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	30	14	11	8	1	1	67	19	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	30	13	8	7	0	1	71	16	1020

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	25	14	6	8	1	1	71	15	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	25	12	7	6	2	1	74	14	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	24	16	6	6	2	1	71	12	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	25	11	7	7	2	1	74	14	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	51	21	11	10	7	0	1	73	17	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	25	13	7	6	2	1	73	14	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	25	11	6	4	2	0	78	10	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	46	25	13	7	7	2	1	72	14	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	35	28	24	6	2	0	4	67	8	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	47	25	12	7	6	2	1	73	14	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	25	12	7	6	3	1	73	14	1240
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	25	13	7	6	1	1	73	13	1020

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	31	12	8	9	1	1	70	17	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	29	12	9	5	1	0	74	14	1979
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	29	13	8	5	1	1	73	13	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	30	11	9	6	1	0	73	15	1692
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	30	13	7	9	1	1	71	16	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	29	12	9	5	1	0	74	15	2103
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	45	31	9	11	4	0	1	77	15	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	29	12	9	6	1	0	73	15	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	38	19	8	3	0	0	70	11	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	43	29	12	9	6	1	0	73	15	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	29	13	9	6	2	0	72	15	1229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	31	11	9	5	0	1	75	14	1021

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	77	10	5	1	2	1	4	90	4	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	77	9	5	2	2	0	5	91	4	1986
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	78	9	5	2	2	1	4	91	4	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	77	9	5	1	2	0	5	91	4	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	77	5	4	2	4	0	8	89	7	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	77	9	5	1	2	0	5	91	4	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	78	9	7	1	1	0	4	90	3	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	77	9	4	2	2	0	5	91	4	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	60	25	5	0	3	0	7	92	3	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	78	9	5	2	2	0	5	91	4	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	78	8	5	2	2	0	5	91	4	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	76	10	5	1	2	0	5	91	4	1020

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	63	17	7	5	4	1	3	84	9	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	18	6	4	5	1	3	84	9	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	65	17	5	4	5	1	3	85	10	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	18	7	4	4	1	3	84	9	1707
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	19	5	9	4	1	4	80	15	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	18	6	4	5	1	3	85	9	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	67	16	6	4	4	2	3	86	8	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	62	19	6	4	5	1	3	84	9	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	22	16	5	0	4	3	77	6	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	63	18	6	4	5	1	3	84	9	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	63	17	7	5	5	1	3	83	10	1243
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	20	5	4	4	1	3	86	9	1019

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	54	19	13	4	8	1	74	13	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	23	11	4	6	2	78	11	1994
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	23	13	3	8	3	76	11	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	23	10	5	6	2	79	11	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	52	23	10	6	8	1	76	14	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	54	23	11	4	7	2	78	11	2116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	24	10	2	5	1	82	8	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	23	11	5	7	2	77	12	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	47	29	16	0	8	0	77	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	23	11	4	7	2	78	11	2227
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	54	22	11	5	6	2	78	11	1243
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	24	11	4	7	1	78	11	1021

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	50	25	10	7	8	0	75	15	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	28	10	7	6	0	76	14	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	49	27	10	7	7	0	77	13	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	28	10	7	7	0	76	14	1704
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	29	10	7	7	0	77	14	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	27	10	7	6	0	76	14	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	27	10	5	6	0	80	10	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	28	10	8	7	0	75	14	1967
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	34	42	13	5	5	0	77	10	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	48	27	10	7	7	0	76	14	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	28	10	8	7	1	75	15	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	27	10	7	6	0	77	13	1024

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	40	13	19	3	0	0	65	22	32
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	43	9	15	8	1	0	67	23	264
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	35	17	13	2	2	2	67	15	54
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	44	8	15	9	0	0	67	25	242
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	33	17	23	5	0	0	55	28	18
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	43	9	15	8	1	0	68	23	278
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	48	6	12	2	2	0	81	14	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	41	11	16	9	0	0	64	25	243
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	40	7	17	15	0	0	61	32	138
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	45	12	13	1	1	1	73	15	158

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	28	15	13	11	7	58	26	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	26	15	10	9	8	61	22	1991
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	29	15	10	7	8	65	19	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	25	16	11	10	8	60	23	1704
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	28	20	11	14	7	52	27	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	26	15	11	9	8	62	22	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	31	13	10	6	7	69	17	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	26	16	11	10	8	60	23	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	30	41	11	11	3	5	75	14	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	26	15	11	10	8	61	22	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	25	15	11	11	9	59	24	1240
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	28	15	10	8	7	63	20	1022

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	25	17	16	13	3	52	30	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	28	17	14	12	4	56	26	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	28	17	14	9	4	58	24	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	28	17	14	13	3	55	27	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	34	19	9	17	3	54	27	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	27	17	14	11	4	56	27	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	32	17	12	9	2	61	22	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	27	17	14	12	4	55	27	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	42	24	8	5	0	63	13	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	27	17	14	12	4	56	27	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	27	16	15	13	3	54	29	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	29	18	13	10	4	58	23	1020

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	26	18	18	15	7	0	45	36	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	28	19	16	12	6	0	49	30	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	29	21	13	11	6	0	51	26	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	27	18	17	13	6	0	48	32	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	30	15	16	16	5	1	49	35	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	27	19	16	13	6	0	49	31	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	31	19	14	10	5	0	54	25	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	27	19	17	13	6	0	48	32	1963
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	27	19	18	5	9	0	53	26	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	27	19	16	13	6	0	49	31	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	25	19	18	14	6	0	46	34	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	31	20	14	12	6	0	52	27	1023

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	27	16	22	16	4	44	39	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	29	18	17	13	4	50	31	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	28	20	19	11	4	48	32	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	29	17	17	14	4	50	32	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	34	19	15	16	3	48	32	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	28	18	17	13	4	49	32	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	34	18	17	10	3	54	27	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	28	18	17	14	5	48	33	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	32	21	8	13	4	56	22	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	29	18	17	13	4	49	32	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	27	17	17	15	5	47	34	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	31	18	17	11	4	52	29	1022

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	19	6	8	9	24	4	68	24	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	14	9	7	9	26	5	65	22	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	15	10	6	6	27	3	69	17	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	14	8	7	9	25	6	64	24	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	15	11	7	13	23	5	56	28	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	14	9	7	8	26	5	66	22	2110
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	16	9	7	6	26	5	69	18	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	14	9	7	9	26	5	64	23	1963
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	34	19	7	0	3	23	15	84	4	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	14	9	7	9	26	5	65	23	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	14	8	8	9	26	5	63	25	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	15	9	6	8	26	4	67	20	1022

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	37	21	13	7	1	60	19	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	41	17	8	5	1	69	13	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	44	17	9	4	1	70	13	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	40	18	9	5	1	68	14	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	45	12	7	8	1	73	15	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	41	18	9	5	1	68	14	2112
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	45	15	6	5	1	75	11	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	40	18	9	5	1	67	14	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	41	38	13	5	3	0	79	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	41	18	9	5	1	68	14	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	39	19	9	6	1	66	15	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	44	17	8	4	1	71	12	1024

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	32	19	23	14	2	43	38	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	31	18	22	12	2	47	35	1981
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	32	20	23	10	1	46	33	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	31	18	22	13	3	46	36	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	28	15	28	15	2	41	44	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	32	19	22	12	2	47	34	2102
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	36	20	18	9	2	53	27	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	31	18	23	13	2	45	36	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	42	26	18	3	0	53	21	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	31	18	22	12	2	46	35	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	30	17	24	13	2	45	38	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	33	19	20	11	2	48	32	1019

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	36	14	12	6	0	1	68	18	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	33	12	10	8	2	1	69	18	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	35	15	9	5	1	1	71	14	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	33	12	10	8	2	1	68	19	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	31	16	6	9	4	1	67	16	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	33	12	10	7	2	1	69	18	2109
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	34	13	8	5	1	1	75	12	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	33	13	10	8	2	1	68	19	1961
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	41	16	12	5	3	0	66	18	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	33	13	10	8	2	1	69	18	2222
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	31	12	10	9	3	1	67	20	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	36	13	10	5	1	1	71	15	1020

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	32	18	11	9	0	0	62	20	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	33	16	9	8	1	0	66	17	1984
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	32	18	9	6	1	0	66	16	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	33	16	10	8	1	0	66	18	1697
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	36	12	7	9	1	1	70	17	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	32	17	10	8	1	0	65	18	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	34	17	7	5	0	0	71	12	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	32	17	10	8	1	0	65	18	1956
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	45	21	3	3	3	0	73	5	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	32	16	10	8	1	0	66	18	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	32	17	9	8	1	0	65	18	1233
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	33	16	10	7	1	0	67	17	1022

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	27	14	14	24	5	1	46	40	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	22	14	18	20	6	2	43	41	1988
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	26	17	17	17	5	1	45	37	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	21	13	18	22	6	2	43	43	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	20	17	15	24	6	0	40	42	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	23	14	18	21	5	2	44	41	2109
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	24	15	14	16	6	2	52	32	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	22	14	18	22	5	2	42	42	1961
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	19	29	16	10	16	8	3	53	29	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	22	14	18	21	5	2	43	41	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	20	13	18	24	6	2	40	46	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	25	16	16	17	5	2	48	36	1021

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	31	16	16	20	1	0	47	37	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	27	17	16	16	2	0	49	34	1986
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	26	22	18	12	2	0	47	31	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	27	16	16	18	2	0	49	35	1701
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	25	21	16	17	1	0	45	34	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	27	17	16	17	2	0	49	34	2108
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	32	14	13	14	2	1	57	28	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	26	18	17	17	2	0	47	35	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	28	19	12	18	3	0	50	31	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	27	17	16	17	2	0	48	34	2221
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	25	16	17	19	2	0	46	37	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	29	18	15	14	2	0	51	30	1021

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	22	14	20	27	1	2	38	48	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	22	15	16	24	2	1	43	42	1996
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	20	15	19	25	1	1	39	45	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	23	15	16	25	2	1	43	42	1708
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	18	17	15	33	2	0	33	49	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	22	15	17	24	2	1	43	42	2117
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	24	16	14	23	1	2	46	38	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	22	15	17	25	2	1	41	43	1968
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	25	16	15	18	3	3	49	34	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	22	15	17	25	2	1	42	43	2230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	21	14	17	26	3	1	41	45	1243
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	23	16	16	23	2	1	43	40	1024

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	24	18	8	9	1	2	63	19	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	25	16	8	6	1	3	69	14	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	25	14	8	7	1	3	70	15	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	25	17	8	6	1	3	68	15	1692
2019	Blind or visual impairment (unable to see or difficulty seeing)	42	25	15	7	7	1	4	70	14	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	25	16	8	6	1	3	69	15	2099
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	22	15	5	7	0	1	73	12	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	26	16	8	6	1	3	68	15	1953
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	22	8	6	8	3	3	76	15	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	41	25	16	8	6	1	3	69	15	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	37	25	18	9	7	1	3	65	16	1229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	25	14	7	6	1	3	73	13	1020

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	5	6	3	6	3	24	80	11	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	8	6	4	5	3	20	81	11	1987
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	52	7	5	4	5	3	24	81	12	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	56	8	6	3	5	3	19	81	11	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	7	3	4	7	3	18	82	13	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	8	6	4	5	3	20	81	11	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	8	5	3	7	2	22	81	13	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	7	6	4	5	3	20	81	11	1958
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	68	3	11	0	5	3	11	82	6	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	55	8	6	4	5	3	20	81	12	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	8	7	4	6	2	18	79	12	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	55	7	5	3	5	3	23	83	11	1018

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	24	18	9	7	3	1	64	16	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	23	18	9	7	3	3	64	17	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	24	18	7	7	4	3	66	15	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	23	18	9	7	2	2	64	17	1691
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	19	20	8	9	5	3	59	19	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	23	18	9	7	3	3	65	17	2098
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	19	19	9	7	1	2	65	16	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	24	18	9	7	3	3	64	17	1952
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	39	21	18	3	13	0	5	64	17	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	38	23	18	9	7	3	3	64	17	2210
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	23	18	10	8	2	3	62	18	1230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	23	17	7	6	4	3	67	15	1017

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	16	20	13	11	5	4	52	27	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	20	16	11	11	5	4	57	25	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	20	19	10	10	6	4	57	22	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	19	16	12	12	5	4	57	26	1704
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	14	23	8	16	6	4	47	27	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	20	16	12	11	5	4	57	25	2110
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	20	13	9	11	3	3	64	22	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	19	17	12	11	5	4	55	25	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	47	13	13	8	11	3	5	66	20	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	19	17	11	11	5	4	56	25	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	19	17	13	12	5	3	54	28	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	19	17	9	10	5	4	60	21	1021

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	17	16	13	13	6	2	53	29	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	18	16	13	12	5	4	55	27	1984
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	19	16	11	11	6	4	57	25	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	17	16	13	13	5	4	54	29	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	18	21	11	18	5	3	47	31	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	17	16	13	12	5	4	55	27	2105
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	18	13	12	14	4	5	58	28	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	17	17	13	12	5	4	54	28	1957
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	11	20	7	18	3	8	49	29	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	18	16	13	12	5	4	55	28	2217
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	16	17	14	13	5	4	52	30	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	19	16	11	11	5	4	58	25	1018

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	16	11	5	4	3	4	78	10	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	57	16	10	5	4	3	5	79	10	1981
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	55	16	9	6	5	4	6	78	12	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	16	11	5	4	3	4	79	10	1695
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	16	9	9	5	3	4	76	15	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	57	16	10	5	4	3	5	79	10	2102
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	62	12	10	5	4	2	4	80	9	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	17	10	5	4	3	5	79	10	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	58	16	8	0	11	3	5	80	11	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	57	16	10	5	4	3	5	79	10	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	54	18	11	5	5	3	5	78	11	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	60	14	10	5	4	3	5	80	9	1016

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	11	9	6	13	5	3	69	21	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	13	9	6	7	5	4	76	14	1983
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	16	10	6	7	5	4	73	15	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	57	12	9	6	8	5	3	76	15	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	52	9	12	3	13	9	2	68	18	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	13	9	6	8	5	4	75	15	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	12	8	6	6	3	3	78	13	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	13	9	6	8	5	4	75	15	1958
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	16	5	8	5	5	8	78	16	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	56	13	9	6	8	5	4	75	15	2217
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	13	10	6	9	5	3	74	15	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	12	9	6	7	5	4	76	14	1018

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	17	13	9	15	2	2	61	25	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	16	11	7	9	3	4	72	16	1986
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	20	12	8	11	2	4	67	20	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	15	11	7	9	3	4	71	16	1701
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	17	12	7	13	4	4	65	22	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	50	17	11	7	9	3	4	71	17	2107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	17	10	4	5	4	3	80	10	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	16	12	7	10	3	4	69	19	1960
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	48	11	13	5	11	5	8	67	18	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	49	17	11	7	9	3	4	70	17	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	17	12	7	11	3	3	67	20	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	17	11	7	7	3	4	74	15	1018

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	37	13	19	13	5	0	53	33	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	34	21	14	11	3	1	51	26	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	33	22	16	10	5	0	50	27	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	34	20	15	12	3	1	52	27	1706
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	31	18	18	15	3	0	47	34	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	34	21	15	11	4	1	52	27	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	33	26	9	11	4	0	52	21	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	34	19	16	11	4	1	52	28	1965
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	29	17	11	11	7	0	58	23	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	34	20	15	11	4	1	51	27	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	33	20	16	12	3	1	50	30	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	35	21	13	10	4	0	53	24	1022

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	36	15	14	7	1	63	22	265
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	33	15	11	7	1	66	19	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	35	15	11	6	2	68	17	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	33	15	12	8	1	65	20	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	32	14	12	10	2	63	23	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	34	15	12	7	1	66	19	2101
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	35	17	8	4	0	72	12	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	33	14	12	8	2	65	20	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	36	13	13	3	3	70	17	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	34	15	12	7	1	66	19	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	33	14	12	9	1	65	21	1234
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	34	16	11	5	1	67	16	1016

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	34	13	7	8	1	0	73	15	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	30	13	6	5	3	1	76	11	1986
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	33	13	5	5	2	1	77	10	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	29	13	6	5	3	1	75	12	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	29	13	7	9	3	1	69	17	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	30	13	6	5	2	1	76	11	2107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	28	13	4	4	3	0	79	8	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	31	13	6	5	2	1	75	12	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	36	41	8	5	5	5	0	81	11	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	43	30	13	6	5	2	1	75	12	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	29	13	6	6	2	1	74	13	1234
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	32	12	6	4	3	1	78	10	1022

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	33	14	9	9	0	68	17	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	32	12	9	7	0	72	16	1993
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	33	15	8	6	0	71	14	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	32	11	9	8	0	71	17	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	39	11	9	7	1	73	16	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	31	12	9	8	0	71	16	2114
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	29	11	7	6	0	76	13	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	32	12	9	8	0	71	17	1965
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	36	43	16	3	3	0	79	5	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	39	32	12	9	8	0	71	16	2227
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	31	12	10	9	0	70	18	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	33	13	8	6	0	73	14	1025

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	29	19	15	9	1	56	24	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	29	15	10	9	1	65	19	1994
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	30	18	11	8	0	64	19	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	29	15	10	10	1	64	20	1707
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	31	15	11	9	1	64	20	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	29	16	10	9	1	64	20	2116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	26	13	9	8	1	69	18	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	30	16	10	10	1	63	20	1968
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	38	43	13	3	3	0	82	5	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	29	16	10	10	1	64	20	2229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	28	16	11	10	1	63	21	1242
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	31	16	10	9	1	65	19	1024

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	30	16	17	11	1	56	28	267
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	31	16	12	9	0	63	21	1977
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	32	18	13	7	0	62	20	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	31	15	13	10	1	62	23	1691
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	39	15	14	9	1	62	23	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	30	16	13	9	0	62	22	2095
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	26	15	11	8	0	66	19	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	32	16	13	9	1	62	22	1947
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	41	38	13	5	3	0	79	8	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	31	16	13	9	0	62	22	2207
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	30	15	14	10	0	61	24	1228
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	33	17	11	8	1	64	19	1016

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	27	17	15	14	3	1	52	30	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	21	19	13	12	4	0	54	26	1993
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	24	21	14	9	3	0	54	24	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	21	18	13	13	5	0	54	28	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	26	16	17	14	5	0	49	34	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	22	19	13	12	4	0	54	26	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	21	15	13	11	4	0	60	24	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	22	19	14	12	4	0	53	27	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	34	14	8	11	0	0	67	18	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	22	18	14	12	4	0	54	27	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	21	18	14	13	5	0	52	28	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	24	18	13	11	4	1	56	25	1022

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	41	36	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	37	38	1996
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	43	36	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	36	39	1708
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	31	41	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	38	38	2117
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	37	37	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	38	38	1969
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	39	40	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	38	38	2230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	37	37	1244
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	38	39	1023

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	34	27	2	3	7	61
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	34	19	7	7	8	482
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	22	21	4	3	7	113
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	37	20	7	8	8	430
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	41	12	2	0	7	42
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	34	21	7	7	8	501
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	30	17	4	7	11	73
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	35	20	7	7	7	470
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	37	22	7	9	9	314
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	30	18	5	3	6	229

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	44	8	2	5	0	1	85	7	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	43	8	4	3	1	1	85	7	1987
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	47	7	4	1	1	1	88	6	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	42	8	4	3	1	2	84	8	1699
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	40	13	3	3	1	1	81	6	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	40	43	8	4	3	1	1	85	7	2107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	43	8	3	3	0	1	87	5	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	43	8	4	3	1	1	85	7	1957
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	36	45	14	0	5	0	0	81	5	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	40	43	8	4	3	1	1	85	7	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	43	8	5	3	1	1	84	9	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	43	8	3	2	1	1	86	5	1020

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	26	9	4	4	4	1	82	9	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	26	8	4	2	4	2	85	7	1991
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	27	10	3	2	4	1	84	6	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	25	8	4	2	5	2	84	7	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	28	6	4	4	3	1	85	8	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	54	25	8	4	2	5	2	84	7	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	26	6	4	1	4	2	89	5	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	26	9	4	3	5	2	84	7	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	28	17	0	3	0	0	80	3	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	26	8	4	2	5	2	84	7	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	25	9	5	3	5	2	83	8	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	55	27	8	3	2	4	2	86	6	1021

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	75	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	74	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	75	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	74	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	78	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	74	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	87	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	74	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	73	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	76	1024

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	49	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	53	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	47	53	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	52	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	60	40	37
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	53	544
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	53	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	52	515
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	54	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	50	245

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	72	28	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	67	33	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	72	28	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	67	33	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	75	25	37
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	68	32	544
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	40	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	69	31	515
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	70	30	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	65	35	245

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	95	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	438
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	5	95	245

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	100	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	100	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	37
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	100	544
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	515
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	245

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	6	94	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	6	94	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	92	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	438
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	245

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	85	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	89	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	88	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	84	37
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	88	544
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	245

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	96	496
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	143
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	438
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	4	96	336
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	5	95	245

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	59	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	64	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	66	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	62	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	47	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	64	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	65	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	63	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	64	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	62	242

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	58	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	57	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	60	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	56	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	45	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	58	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	63	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	56	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	56	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	58	242

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	53	47	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	54	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	55	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	47	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	54	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	49	51	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	53	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	51	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	43	57	242

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	53	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	52	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	53	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	47	53	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	47	53	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	48	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	46	54	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	46	54	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	52	242

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	63	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	70	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	67	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	69	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	67	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	69	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	69	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	69	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	70	242

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	52	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	51	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	54	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	50	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	50	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	51	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	62	38	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	53	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	53	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	51	49	242

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	70	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	64	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	72	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	62	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	66	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	65	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	68	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	64	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	64	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	66	242

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	436
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	2	98	242

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	88	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	89	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	88	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	436
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	242

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	67	33	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	45	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	46	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	42	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	78	22	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	45	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	52	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	42	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	59	41	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	46	242

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	71	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	78	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	80	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	77	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	55	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	79	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	80	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	77	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	242

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	80	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	81	493
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	81	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	70	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	81	541
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	83	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	80	511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	80	335
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	82	242

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	57	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	57	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	50	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	59	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	58	42	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	42	58	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	49	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	58	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	59	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	46	54	242

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	76	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	74	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	73	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	70	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	75	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	72	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	75	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	74	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	75	242

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	4	96	434
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	4	96	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	96	242

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	64	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	67	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	68	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	67	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	64	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	67	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	65	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	67	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	67	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	242

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	92	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	91	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	434
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	91	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	92	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	92	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	242

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	83	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	91	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	89	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	10	90	434
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	91	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	242

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	90	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	84	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	89	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	84	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	83	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	85	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	85	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	85	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	84	242

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	89	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	88	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	89	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	87	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	88	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	89	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	88	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	242

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	70	84
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	73	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	75	141
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	72	434
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	80	36
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	72	539
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	74	66
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	73	509
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	72	333
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	73	242

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	88	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	87	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	90	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	88	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	215

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	85	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	81	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	87	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	83	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	86	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	84	215

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	91	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	90	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	92	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	86	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	215

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	91	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	6	94	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	93	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	215

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	88	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	93	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	391
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	215

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	6	94	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	90	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	215

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	91	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	92	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	85	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	92	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	215

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	87	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	7	93	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	86	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	8	92	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	87	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	215

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	77	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	86	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	86	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	84	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	84	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	84	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	215

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	64	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	71	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	77	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	68	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	71	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	70	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	66	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	76	215

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	87	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	89	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	86	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	87	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	215

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	58	42	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	53	47	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	50	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	45	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	42	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	47	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	59	41	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	53	215

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	3	97	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	2	98	215

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	61	39	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	60	40	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	61	39	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	60	40	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	40	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	60	40	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	41	215

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	3	97	391
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	4	96	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	3	97	215

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	81	70
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	88	447
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	84	126
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	391
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	90	60
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	86	457
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	87	302
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	215

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	71	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	75	1991
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	74	1704
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	71	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	74	2115
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	81	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	73	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	87	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	74	2226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	72	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	1021

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	16	21	10	15	18	5	40	33	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	16	19	10	14	19	4	44	31	1994
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	16	22	12	12	17	3	42	30	560
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	16	18	9	14	19	5	44	32	1706
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	15	17	7	19	23	4	42	34	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	16	19	10	14	18	4	44	31	2116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	16	19	8	10	18	7	52	24	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	16	19	10	15	19	4	43	32	1967
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	21	16	11	3	24	3	61	18	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	16	19	10	14	19	4	44	31	2229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	16	19	11	16	18	4	42	34	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	17	20	9	12	20	4	47	27	1025

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	24	14	12	12	8	1	59	26	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	26	15	9	9	6	0	64	20	1992
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	25	16	11	8	7	0	63	20	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	26	15	9	10	6	0	64	20	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	26	15	10	12	7	1	60	23	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	26	15	9	9	6	0	64	20	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	25	14	8	5	7	0	71	14	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	26	15	10	10	6	0	62	21	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	31	16	5	3	11	3	73	9	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	26	15	10	10	6	0	63	20	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	27	16	10	10	5	0	62	22	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	25	15	8	8	8	0	66	18	1024

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	80	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	77	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	79	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	70	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	79	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	82	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	78	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	23	77	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	79	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	1241
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	80	1020

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	59	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	71	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	63	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	70	359
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	59	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	69	444
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	61	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	69	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	69	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	200

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	82	18	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	84	16	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	88	12	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	82	18	359
2019	Blind or visual impairment (unable to see or difficulty seeing)	84	16	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	84	16	444
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	76	24	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	85	15	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	83	17	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	84	16	200

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	6	94	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	2	98	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	2	98	359
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	2	98	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	96	200

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	100	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	100	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	359
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	100	444
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	200

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	6	94	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	92	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	359
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	9	91	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	92	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	200

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	92	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	96	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	4	96	359
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	5	95	444
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	3	97	200

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	89	85
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	91	403
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	359
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	86	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	91	444
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	83	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	91	435
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	200

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	80	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	83	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	85	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	82	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	77	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	83	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	81	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	83	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	85	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	79	199

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	92	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	87	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	89	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	87	354
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	89	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	88	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	199

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	89	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	79	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	90	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	89	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	199

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	95	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	354
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	96	199

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	75	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	72	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	68	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	75	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	61	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	74	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	73	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	73	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	66	199

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	80	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	79	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	83	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	78	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	80	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	79	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	85	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	79	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	81	199

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	6	94	354
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	93	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	96	199

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	93	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	354
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	92	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	5	95	199

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	92	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	89	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	85	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	90	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	87	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	90	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	199

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	69	31	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	64	36	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	71	29	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	38	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	63	37	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	65	35	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	59	41	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	65	35	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	71	29	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	56	44	199

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	100	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	100	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	100	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	100	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	100	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	100	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	100	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	100	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	100	199

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	90	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	87	400
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	86	354
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	84	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	88	439
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	81	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	88	430
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	284
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	199

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	67	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	69	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	67	353
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	71	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	67	438
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	62	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	68	429
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	199

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	86	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	85	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	85	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	85	353
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	85	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	85	438
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	85	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	85	429
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	84	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	199

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	4	96	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	4	96	199

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	67	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	66	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	65	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	67	353
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	68	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	66	438
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	70	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	66	429
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	67	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	199

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	6	94	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	6	94	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	353
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	199

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	89	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	91	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	353
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	199

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	93	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	6	94	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	353
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	93	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	199

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	353
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	89	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	92	429
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	199

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	57	83
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	60	399
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	56	129
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	40	60	353
2019	Blind or visual impairment (unable to see or difficulty seeing)	44	56	44
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	59	438
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	43	57	53
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	41	59	429
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	41	59	283
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	59	199

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	90	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	84	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	88	172

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	90	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	90	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	91	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	172

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	96	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	4	96	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	3	97	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	172

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	2	98	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	3	97	172

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	3	97	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	3	97	172

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	4	96	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	4	96	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	5	95	172

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	90	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	7	93	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	7	93	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	172

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	93	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	91	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	92	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	172

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	86	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	87	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	10	90	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	86	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	85	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	172

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	72	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	72	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	71	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	68	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	76	172

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	87	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	88	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	88	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	88	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	172

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	42	58	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	51	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	58	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	50	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	47	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	59	172

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	58	42	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	37	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	65	35	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	38	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	63	37	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	62	38	172

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	5	95	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	95	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	5	95	172

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	86	72
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	90	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	10	90	114
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	297
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	172

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	74	267
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	81	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	79	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	77	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	80	2108
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	86	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	79	1957
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	16	84	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	80	2219
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	82	1020

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	15	18	12	14	19	6	42	35	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	16	21	8	10	21	4	48	25	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	18	21	10	10	18	3	47	26	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	16	20	8	11	21	4	47	26	1703
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	13	19	12	13	22	3	42	33	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	16	20	8	11	21	4	47	26	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	18	21	8	7	17	5	54	18	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	16	20	9	12	21	4	46	27	1962
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	21	34	8	3	8	19	8	75	14	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	16	21	9	11	21	4	47	26	2223
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	16	21	9	12	20	4	44	28	1240
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	16	20	8	9	21	4	50	23	1020

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	24	14	10	11	9	1	60	24	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	27	16	7	8	7	1	66	17	1987
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	27	16	8	7	9	1	67	16	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	26	16	8	9	6	1	65	18	1701
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	28	15	7	11	8	1	63	21	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	26	16	8	8	7	1	66	17	2107
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	26	14	7	5	6	0	73	12	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	27	16	8	9	7	1	65	18	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	34	31	11	0	8	14	3	78	9	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	26	16	8	9	7	1	65	18	2220
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	28	15	9	10	6	0	64	19	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	25	16	7	7	8	1	67	15	1020

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	30	14	11	20	0	2	54	31	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	29	21	11	16	0	1	52	27	1988
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	27	18	12	17	0	1	53	30	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	29	21	11	16	0	1	52	27	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	30	19	13	16	1	1	52	29	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	29	20	11	16	0	1	52	28	2108
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	33	20	11	10	0	1	59	21	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	28	20	11	17	0	1	51	29	1960
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	40	13	29	3	13	3	0	54	16	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	29	20	11	16	0	1	52	28	2220
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	28	20	11	19	0	1	49	31	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	31	20	11	13	0	1	56	24	1019

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	30	22	15	10	1	2	52	25	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	28	25	15	10	0	1	49	25	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	27	26	17	8	0	1	49	25	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	29	24	14	11	1	1	50	26	1702
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	32	29	12	11	0	0	48	23	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	28	25	15	10	0	1	50	26	2110
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	27	24	14	8	0	1	53	23	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	29	25	15	10	0	1	49	26	1961
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	18	34	13	11	0	0	42	24	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	29	25	15	10	0	1	50	25	2222
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	30	24	15	12	0	1	49	27	1238
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	27	27	15	9	0	1	49	24	1021

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	26	19	12	9	0	4	57	22	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	27	19	12	9	1	3	59	21	1981
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	25	21	14	7	1	3	56	22	550
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	28	19	11	10	1	3	59	21	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	28	24	10	13	1	1	52	23	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	27	19	12	9	1	3	59	21	2102
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	25	20	11	6	0	3	62	18	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	28	19	12	9	1	3	58	22	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	31	13	29	16	11	0	0	45	26	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	27	19	12	9	1	3	59	21	2213
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	28	18	11	10	1	3	59	22	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	26	20	12	8	1	3	58	21	1015

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	20	20	12	13	1	3	54	25	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	23	19	12	12	2	3	55	25	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	21	24	12	11	3	2	51	24	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	23	18	12	12	2	3	56	25	1694
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	21	22	13	11	3	2	52	25	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	23	19	12	12	2	3	55	25	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	21	18	14	8	1	4	58	23	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	23	20	12	12	2	2	54	25	1950
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	42	5	29	13	5	3	3	50	20	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	23	19	12	12	2	3	55	25	2210
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	23	18	12	13	2	2	55	26	1231
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	22	21	12	10	2	3	55	23	1016

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	17	7	2	2	1	13	88	5	266
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	16	6	2	2	1	10	88	5	1970
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	58	17	6	2	1	1	15	89	4	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	64	16	6	3	2	1	9	88	5	1689
2019	Blind or visual impairment (unable to see or difficulty seeing)	57	24	6	1	2	1	10	89	4	146
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	16	6	2	2	1	11	88	5	2090
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	62	20	6	3	1	0	9	90	4	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	62	16	6	2	2	1	11	88	5	1939
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	58	16	13	0	3	0	11	83	3	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	62	16	6	2	2	1	10	88	5	2199
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	64	15	6	3	2	1	9	88	6	1226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	60	18	6	2	2	0	12	89	4	1010

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	28	24	7	10	3	58	17	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	30	20	10	11	1	59	21	1989
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	30	20	10	8	2	61	18	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	27	30	21	10	11	1	58	21	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	28	25	9	9	1	57	18	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	30	20	10	11	1	59	21	2108
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	28	19	10	7	2	63	18	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	30	21	10	11	1	58	21	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	17	32	11	13	3	43	24	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	30	20	10	10	1	59	20	2220
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	32	21	10	13	1	55	24	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	28	20	9	8	1	63	17	1020

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	33	22	12	9	2	1	56	21	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	32	21	11	9	1	1	59	20	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	35	22	11	6	1	1	59	18	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	31	21	11	9	1	1	58	21	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	29	24	17	11	1	1	48	28	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	32	21	11	8	1	1	59	20	2105
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	30	21	11	6	1	1	62	17	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	32	21	11	9	1	1	58	21	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	25	29	32	7	8	0	0	53	15	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	32	21	11	9	1	1	58	20	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	29	21	12	10	1	1	56	23	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	35	21	10	6	1	1	62	17	1020

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	29	21	18	11	1	2	49	29	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	29	22	14	10	1	1	52	25	1981
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	32	26	15	9	1	1	50	24	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	29	21	14	11	1	1	53	26	1697
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	30	20	20	11	1	1	47	32	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	29	22	14	10	1	1	52	25	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	34	21	11	7	1	1	60	19	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	29	22	15	11	1	1	51	26	1958
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	32	24	13	5	0	3	57	19	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	29	22	15	10	1	1	52	26	2216
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	27	21	16	12	0	1	50	28	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	32	23	14	8	1	1	54	22	1021

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	28	15	14	11	1	1	58	26	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	29	19	11	8	1	1	62	19	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	34	20	10	7	1	1	63	17	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	28	18	12	9	1	1	61	21	1693
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	34	14	14	13	0	1	58	28	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	29	19	11	8	1	1	61	20	2099
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	30	15	13	6	0	1	66	19	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	29	19	11	9	1	1	60	20	1954
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	33	27	11	5	0	0	57	16	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	29	18	12	8	1	1	61	20	2212
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	28	19	12	10	1	0	58	23	1229
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	31	18	10	6	1	1	65	17	1019

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	23	15	12	15	1	1	56	28	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	24	17	11	12	1	1	60	23	1985
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	26	18	11	10	2	1	61	21	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	24	16	11	13	0	0	59	25	1698
2019	Blind or visual impairment (unable to see or difficulty seeing)	29	24	18	15	12	1	1	55	27	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	24	17	11	12	1	1	60	23	2104
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	23	16	12	10	0	0	62	22	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	34	24	17	11	12	1	1	59	24	1958
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	24	21	8	11	0	3	59	19	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	24	17	11	12	1	1	59	24	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	24	17	11	14	0	0	58	25	1234
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	24	17	11	10	1	1	62	22	1020

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	30	18	13	12	1	1	55	26	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	29	22	13	11	1	1	53	24	1980
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	31	22	14	10	1	0	53	24	555
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	29	21	13	12	1	1	53	25	1693
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	26	26	13	11	0	1	49	24	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	29	21	13	11	1	1	54	25	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	27	20	13	13	1	1	53	27	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	30	22	13	11	1	1	53	24	1952
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	29	21	26	8	13	0	3	52	22	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	29	22	13	11	1	1	53	25	2211
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	28	22	14	12	1	0	51	26	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	30	21	12	10	1	1	56	23	1016

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	37	23	17	8	11	1	2	63	20	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	24	13	7	8	0	2	71	15	1979
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	26	16	6	8	0	2	69	15	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	46	23	13	8	8	0	2	71	16	1694
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	19	17	9	8	0	2	66	17	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	45	24	13	7	8	0	2	70	16	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	55	20	11	6	6	0	2	77	12	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	24	14	8	8	0	2	69	16	1956
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	46	30	3	5	11	0	5	80	17	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	45	23	14	8	8	0	2	70	16	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	24	14	8	9	0	1	69	18	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	23	14	7	6	0	2	72	14	1018

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	21	16	11	15	0	1	56	27	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	20	12	8	10	1	2	70	18	1984
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	26	14	9	12	0	1	64	22	558
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	18	13	7	10	1	2	69	18	1697
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	16	21	7	14	0	2	58	21	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	21	12	8	10	1	2	69	19	2106
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	19	12	6	7	0	2	74	13	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	21	13	8	11	1	2	67	20	1959
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	16	13	11	10	0	0	66	21	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	46	20	13	8	11	1	2	68	19	2218
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	45	19	13	9	12	1	2	66	21	1236
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	22	13	7	9	0	2	71	16	1019

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	15	14	9	11	1	2	66	20	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	55	15	10	7	9	1	2	72	17	1980
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	16	13	8	7	1	2	72	16	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	15	10	7	11	1	2	71	18	1694
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	15	11	8	10	1	3	69	19	147
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	15	11	7	10	1	2	71	17	2103
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	64	12	8	8	6	1	2	77	15	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	15	11	7	10	1	2	70	18	1955
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	60	11	14	5	8	0	3	73	13	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	15	11	7	10	1	2	71	18	2214
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	15	10	8	12	1	1	69	20	1235
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	15	12	7	7	1	2	74	14	1015

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	49	29	11	5	3	0	1	80	9	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	27	11	4	4	0	1	80	8	1974
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	53	27	12	3	3	0	1	81	7	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	28	11	4	4	0	1	80	9	1688
2019	Blind or visual impairment (unable to see or difficulty seeing)	46	27	13	6	6	1	1	74	12	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	28	11	4	4	0	1	81	8	2094
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	56	26	10	4	3	0	1	82	7	292
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	28	12	4	4	0	1	80	8	1950
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	46	32	14	2	5	0	0	78	8	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	52	28	11	4	4	0	1	80	8	2206
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	27	10	4	5	0	1	80	9	1230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	28	13	4	3	0	1	81	7	1012

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	19	13	8	11	0	1	67	19	265
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	22	11	7	9	0	1	73	16	1964
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	52	23	11	7	7	1	0	75	14	547
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	21	12	7	10	0	1	71	17	1682
2019	Blind or visual impairment (unable to see or difficulty seeing)	41	27	13	7	11	0	1	69	18	146
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	21	11	7	9	1	1	72	16	2083
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	55	21	11	6	7	0	0	76	13	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	49	21	12	7	9	1	1	71	17	1934
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	55	20	9	11	6	0	0	75	17	34
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	50	21	12	7	9	0	1	72	16	2195
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	21	11	8	11	1	0	70	19	1226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	22	12	7	7	0	1	75	13	1003

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	46	12	4	1	1	0	36	91	2	266
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	9	4	1	1	0	32	90	4	1962
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	9	5	1	1	0	34	91	2	551
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	51	10	4	1	1	0	32	90	4	1677
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	9	4	1	1	1	36	90	3	145
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	51	10	4	1	1	0	33	91	3	2083
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	12	6	1	0	0	29	91	1	295
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	51	9	4	1	1	0	33	90	4	1933
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	14	9	0	3	3	28	84	4	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	51	10	4	1	1	0	33	91	3	2193
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	8	3	1	2	0	35	90	5	1226
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	53	11	5	1	0	0	30	91	2	1002

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	26	10	3	3	0	6	83	7	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	20	10	3	3	0	7	82	7	1973
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	58	22	9	2	3	0	6	85	6	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	55	20	11	4	3	0	7	81	7	1689
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	23	9	5	1	1	7	82	7	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	21	10	3	3	0	7	82	7	2094
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	22	8	1	2	0	6	88	3	294
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	21	11	4	3	0	7	81	7	1949
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	68	5	14	3	5	0	5	77	9	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	55	21	10	3	3	0	7	82	7	2207
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	20	12	4	4	0	7	79	9	1228
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	59	22	8	3	2	0	6	86	5	1015

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	15	9	5	9	1	4	76	14	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	15	10	6	13	1	3	70	19	1979
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	16	10	6	10	0	4	73	16	556
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	15	10	6	13	1	3	70	20	1692
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	13	9	8	11	1	3	72	19	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	15	10	6	12	1	3	71	19	2099
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	61	12	9	5	10	1	2	76	15	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	16	10	6	13	1	4	70	19	1952
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	13	7	8	19	3	0	66	27	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	53	15	10	6	12	1	3	71	19	2212
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	16	10	6	16	1	3	67	22	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	14	10	6	8	1	4	75	14	1016

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	29	23	4	8	0	3	63	13	269
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	32	19	8	7	0	1	66	15	1976
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	35	16	8	5	0	2	70	13	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	31	21	8	7	0	1	64	15	1691
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	32	18	8	4	1	1	70	12	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	31	20	8	7	0	1	65	15	2096
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	30	15	5	5	0	1	74	10	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	32	20	8	7	0	1	64	15	1948
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	35	29	14	14	6	0	3	66	20	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	32	20	7	7	0	1	66	14	2210
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	30	23	9	10	0	1	58	19	1231
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	39	34	16	6	3	0	2	75	9	1014

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	27	35	18	11	1	1	35	29	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	26	36	18	9	0	0	36	27	1995
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	23	38	19	6	0	0	37	26	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	27	36	18	10	0	0	36	28	1708
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	25	40	17	8	1	0	34	25	150
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	26	36	18	9	0	0	36	28	2117
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	28	37	16	5	1	0	42	21	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	25	36	18	10	0	0	35	28	1969
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	8	20	42	21	5	0	4	29	27	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	26	36	18	9	0	0	36	27	2230
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	24	37	19	12	0	0	32	31	1243
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	27	36	17	6	0	0	41	23	1024

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	21	39	13	4	1	17	43	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	24	36	15	7	0	22	42	1978
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	26	33	16	7	0	23	44	554
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	22	37	14	6	0	21	42	1692
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	26	41	11	5	0	16	44	146
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	23	36	15	6	0	21	42	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	25	36	17	8	0	25	39	296
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	23	36	14	6	0	20	43	1950
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	24	18	38	17	3	0	20	42	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	23	36	15	6	0	21	43	2209
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	24	36	14	5	0	19	45	1233
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	23	37	16	8	0	24	39	1013

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	42	14	10	8	1	0	68	19	271
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	40	15	10	7	2	0	68	17	1988
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	42	15	9	4	2	0	71	13	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	39	14	10	8	1	0	67	19	1700
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	42	15	5	12	1	0	68	17	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	40	15	10	7	2	0	68	17	2111
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	39	16	6	4	0	1	73	10	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	40	14	10	8	2	0	67	18	1961
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	38	15	3	6	4	0	75	9	35
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	40	15	10	7	1	0	68	18	2224
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	39	14	12	9	2	0	64	21	1237
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	41	15	8	5	1	0	72	13	1022

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	28	16	17	18	2	0	48	36	270
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	30	19	16	15	2	0	49	32	1995
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	29	21	16	13	3	0	49	30	559
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	30	17	16	17	1	0	49	33	1706
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	26	17	18	19	2	1	44	38	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	30	18	16	15	2	0	49	32	2116
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	32	16	14	11	2	0	58	26	299
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	29	19	16	16	2	0	48	33	1966
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	18	44	14	5	16	3	0	64	22	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	29	18	16	16	2	0	49	32	2228
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	28	18	17	18	2	0	46	35	1242
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	31	18	15	13	2	0	53	28	1023

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	70	30	272
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	44	1990
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	67	33	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	46	1705
2019	Blind or visual impairment (unable to see or difficulty seeing)	73	27	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	56	44	2113
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	48	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	58	42	1964
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	56	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	58	42	2225
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	42	1239
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	43	1023

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	87	13	190
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	86	14	1112
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	86	14	372
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	86	14	930
2019	Blind or visual impairment (unable to see or difficulty seeing)	79	21	107
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	87	13	1195
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	79	21	154
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	87	13	1148
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	82	18	17
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	86	14	1285
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	87	13	718
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	86	14	584

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	35	7	18	7	0	67	26	162
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	31	7	13	9	0	70	22	951
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	31	7	14	7	0	73	21	315
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	32	8	14	10	1	69	24	798
2019	Blind or visual impairment (unable to see or difficulty seeing)	36	33	11	8	11	0	70	20	83
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	32	7	14	9	0	70	23	1030
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	40	7	6	6	0	81	11	123
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	31	7	15	9	0	68	24	990
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	29	36	0	22	6	7	70	30	14
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	38	32	7	14	9	0	70	23	1099
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	31	8	16	10	0	66	26	618
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	33	6	12	7	0	75	19	495

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	35	20	7	9	4	1	25	75	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	38	18	7	7	4	1	27	73	1973
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	36	18	6	7	3	1	30	70	553
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	38	19	7	7	4	1	26	74	1688
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	37	28	6	7	3	1	19	81	149
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	38	18	7	7	4	1	28	72	2092
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	40	17	4	5	2	1	31	69	297
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	37	19	7	7	4	1	26	74	1944
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	40	26	16	8	3	3	5	43	57	37
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	38	19	7	7	4	1	27	73	2204
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	36	19	7	8	4	1	26	74	1228
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	39	18	6	6	3	1	29	71	1013

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	49	191
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	48	1369
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	50	373
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	48	1187
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	45	115
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	48	1445
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	53	198
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	48	1362
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	66	34	20
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	52	48	1540
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	45	865
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	52	695

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	59	41	184
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	61	39	1346
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	41	367
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	62	38	1163
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	114
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	62	38	1416
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	68	32	193
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	60	40	1337
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	58	42	19
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	61	39	1511
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	59	41	852
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	64	36	678

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	21	18	17	17	4	13	37	42	189
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	21	23	15	15	2	10	40	34	1356
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	21	22	18	13	2	13	38	37	373
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	21	22	15	16	2	9	40	35	1172
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	18	22	17	18	4	10	34	40	115
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	21	22	15	15	2	10	40	35	1430
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	20	24	12	14	4	10	42	30	196
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	21	22	16	16	2	10	39	36	1349
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	26	5	42	16	5	0	5	33	22	19
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	21	22	15	16	2	10	39	35	1526
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	22	23	15	17	2	9	39	36	855
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	19	22	16	14	3	11	40	34	690

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	7	17	16	20	22	4	14	30	51	189
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	18	20	18	23	1	10	31	47	1359
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	17	22	19	22	1	11	28	46	373
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	18	19	18	23	2	11	31	47	1175
2019	Blind or visual impairment (unable to see or difficulty seeing)	7	18	16	16	26	2	15	31	51	115
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	18	20	19	22	2	11	30	47	1433
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	20	24	14	16	3	12	36	35	197
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	17	19	19	24	2	11	30	49	1351
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	10	27	21	32	11	0	0	36	42	19
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	18	20	18	23	2	11	30	47	1529
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	17	18	18	25	2	11	30	50	856
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	18	21	19	19	2	11	32	44	692

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	48	15	9	5	11	2	9	71	19	268
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	49	16	12	6	8	2	7	71	15	1980
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	47	17	11	6	10	2	6	70	17	557
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	16	12	6	8	1	8	72	15	1691
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	14	16	8	9	2	7	65	18	148
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	16	12	6	8	2	8	72	16	2100
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	12	12	8	7	2	7	70	17	298
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	17	12	6	8	2	8	71	16	1950
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	51	11	14	5	11	0	8	68	18	36
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	48	16	12	6	8	2	8	71	16	2212
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	17	12	6	9	2	8	71	17	1232
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	15	12	7	7	1	8	72	15	1016

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canada Revenue Agency by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment