2019 Public Service Employee Survey Results for the Public Service by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 43 5 9 3 0 0 83 12 78080
2019 Unilingual English 35 45 5 11 4 0 0 80 15 72476
2019 Unilingual French 34 50 7 8 2 0 0 83 9 4541
2019 Either English or French 40 42 4 10 4 0 0 82 13 25783
2017 Bilingual 34 47 5 10 4 0 0 81 14 74483
2017 Unilingual English 30 47 5 13 6 0 0 77 18 70774
2017 Unilingual French 28 53 7 8 3 0 0 82 11 4971
2017 Either English or French 35 44 5 11 5 0 0 79 16 23473
2014 Bilingual 34 47 6 10 4 0 0 81 14 76890
2014 Unilingual English 29 47 5 13 6 0 0 76 19 74541
2014 Unilingual French 27 53 9 9 3 0 0 80 12 5679
2014 Either English or French 33 45 5 12 5 0 0 78 17 22744
2011 Bilingual 40 45 5 8 3 0 0 84 11 82936
2011 Unilingual English 32 48 4 11 4 0 0 80 16 82197
2011 Unilingual French 37 46 8 7 2 0 0 84 9 6493
2011 Either English or French 33 47 5 11 4 0 0 80 15 25349
2008 Bilingual 41 45 5 8 2 0 0 85 10 67871
2008 Unilingual English 33 47 4 11 5 0 0 81 16 70865
2008 Unilingual French 36 48 8 7 2 0 0 83 8 5197
2008 Either English or French 33 47 5 11 5 0 0 80 15 19397

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 25 7 9 4 0 0 80 13 77959
2019 Unilingual English 77 13 4 2 2 0 2 93 3 72311
2019 Unilingual French 54 32 7 5 2 0 1 87 7 4535
2019 Either English or French 76 15 4 2 1 0 1 93 3 25750
2017 Bilingual 50 26 7 11 5 0 0 77 16 74435
2017 Unilingual English 78 14 4 2 1 0 2 93 3 70716
2017 Unilingual French 53 33 6 5 2 0 1 87 7 4968
2017 Either English or French 77 15 4 2 1 0 2 93 3 23457
2014 Bilingual 49 26 8 11 6 0 0 75 17 76857
2014 Unilingual English 76 14 4 2 1 0 2 93 3 74499
2014 Unilingual French 52 34 6 5 2 0 1 87 7 5677
2014 Either English or French 75 16 4 2 1 0 2 92 4 22737
2011 Bilingual 51 24 7 11 6 0 1 76 17 82881
2011 Unilingual English 78 13 3 2 1 0 2 93 3 82151
2011 Unilingual French 61 26 5 5 2 0 2 88 7 6487
2011 Either English or French 76 15 3 2 1 0 2 93 3 25341
2008 Bilingual 50 25 7 12 6 0 0 75 18 67806
2008 Unilingual English 79 13 3 2 1 0 2 94 3 70833
2008 Unilingual French 61 25 5 4 2 0 2 89 7 5194
2008 Either English or French 77 15 3 2 1 0 1 93 4 19378

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 35 7 10 4 0 0 79 14 77943
2019 Unilingual English 42 35 7 11 6 0 0 76 17 72367
2019 Unilingual French 32 43 11 10 4 0 0 75 14 4535
2019 Either English or French 44 34 7 10 5 0 0 78 15 25748
2017 Bilingual 40 37 7 10 6 0 0 77 16 74420
2017 Unilingual English 39 35 7 12 8 0 0 74 20 70695
2017 Unilingual French 28 42 12 12 6 0 0 71 18 4971
2017 Either English or French 40 34 7 11 7 0 0 74 18 23447
2014 Bilingual 41 36 7 10 6 0 0 77 16 76840
2014 Unilingual English 40 34 7 12 8 0 0 74 19 74495
2014 Unilingual French 27 43 12 12 6 0 0 70 18 5674
2014 Either English or French 39 34 8 11 7 0 0 73 19 22730
2011 Bilingual 43 37 8 8 4 0 0 79 13 82750
2011 Unilingual English 38 37 7 11 7 0 0 76 17 82010
2011 Unilingual French 29 43 12 10 5 0 1 72 15 6490
2011 Either English or French 36 37 9 10 7 0 0 74 17 25285

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 40 12 11 4 0 0 72 16 77739
2019 Unilingual English 26 40 11 15 7 0 0 66 22 72182
2019 Unilingual French 22 46 16 12 4 0 0 68 16 4536
2019 Either English or French 30 39 11 13 6 0 0 69 20 25708
2017 Bilingual 28 40 13 12 6 0 0 69 18 74435
2017 Unilingual English 24 39 10 17 10 0 0 63 27 70716
2017 Unilingual French 21 44 17 12 5 0 0 65 18 4966
2017 Either English or French 27 39 10 14 9 0 0 66 24 23467
2014 Bilingual 27 39 13 13 7 0 0 66 20 76861
2014 Unilingual English 22 38 11 18 11 0 0 60 29 74518
2014 Unilingual French 19 44 17 14 5 0 0 64 19 5674
2014 Either English or French 24 39 11 16 10 0 0 63 26 22734
2011 Bilingual 29 40 13 11 5 0 1 71 16 82869
2011 Unilingual English 25 41 11 14 8 0 1 67 22 82138
2011 Unilingual French 23 45 16 11 4 0 1 68 15 6489
2011 Either English or French 26 41 11 13 8 0 1 68 21 25328
2008 Bilingual 28 41 14 11 5 0 1 70 16 67869
2008 Unilingual English 23 42 12 14 8 0 1 66 22 70880
2008 Unilingual French 21 43 18 12 4 0 1 65 17 5199
2008 Either English or French 24 42 11 14 8 0 1 66 22 19399

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 35 8 5 2 0 0 84 8 77494
2019 Unilingual English 44 35 9 8 4 0 0 79 12 71989
2019 Unilingual French 35 45 10 6 3 0 0 81 9 4514
2019 Either English or French 45 34 9 8 4 0 0 80 12 25618
2017 Bilingual 46 38 8 5 2 0 0 85 8 74223
2017 Unilingual English 44 36 8 8 4 0 0 80 12 70508
2017 Unilingual French 33 48 10 7 2 0 0 81 9 4965
2017 Either English or French 43 35 8 8 4 0 0 79 13 23402
2014 Bilingual 44 39 9 6 2 0 0 83 8 76833
2014 Unilingual English 41 37 9 8 4 0 0 79 12 74492
2014 Unilingual French 29 49 12 7 3 0 0 78 10 5673
2014 Either English or French 39 37 10 9 4 0 0 76 14 22721

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 32 9 7 4 0 0 79 12 77874
2019 Unilingual English 44 31 10 8 6 0 0 76 14 72239
2019 Unilingual French 33 39 15 7 4 0 2 73 11 4522
2019 Either English or French 45 30 11 8 6 0 0 76 14 25739
2017 Bilingual 41 34 10 8 5 0 1 76 13 74342
2017 Unilingual English 41 32 10 9 7 0 0 74 16 70629
2017 Unilingual French 28 40 17 8 5 0 2 69 13 4967
2017 Either English or French 41 31 11 8 7 0 1 73 16 23438
2014 Bilingual 37 35 13 9 6 0 1 72 15 76872
2014 Unilingual English 37 33 12 10 8 0 0 71 18 74491
2014 Unilingual French 23 39 19 10 7 0 2 63 17 5674
2014 Either English or French 36 33 13 10 7 1 1 70 17 22728
2011 Bilingual 38 36 11 8 5 0 1 76 13 82912
2011 Unilingual English 39 36 10 9 6 0 0 75 15 82158
2011 Unilingual French 27 39 18 9 5 0 2 67 14 6486
2011 Either English or French 36 35 12 9 7 1 1 72 16 25333

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 39 11 7 4 0 0 79 10 78007
2019 Unilingual English 36 39 12 8 6 0 0 75 14 72426
2019 Unilingual French 31 45 15 6 4 0 0 75 10 4524
2019 Either English or French 37 37 13 7 6 0 0 74 13 25765
2017 Bilingual 34 44 11 7 4 0 0 78 11 74436
2017 Unilingual English 32 43 10 8 6 0 0 76 14 70705
2017 Unilingual French 26 50 15 6 3 0 0 76 9 4970
2017 Either English or French 33 41 11 8 6 0 0 75 14 23454
2014 Bilingual 30 45 12 8 5 0 0 75 13 76900
2014 Unilingual English 30 44 11 9 6 0 0 74 15 74549
2014 Unilingual French 23 51 16 7 3 0 0 74 10 5676
2014 Either English or French 30 43 13 9 6 0 0 73 15 22742
2011 Bilingual 36 41 11 7 4 0 0 77 11 82825
2011 Unilingual English 34 41 11 8 6 0 0 75 14 82115
2011 Unilingual French 34 44 14 5 2 0 0 78 8 6479
2011 Either English or French 33 40 13 8 6 0 0 74 14 25310
2008 Bilingual 37 42 11 7 4 0 0 78 11 67615
2008 Unilingual English 34 42 10 8 5 0 0 76 14 70391
2008 Unilingual French 32 45 14 6 2 0 0 78 8 5196
2008 Either English or French 33 40 12 8 6 0 0 74 14 19279

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 38 14 10 6 0 0 69 16 77977
2019 Unilingual English 26 36 15 13 10 0 0 62 23 72360
2019 Unilingual French 19 39 22 13 6 0 0 59 19 4536
2019 Either English or French 29 34 15 12 10 0 0 63 22 25750
2017 Bilingual 27 37 16 12 7 0 0 65 19 74415
2017 Unilingual English 23 34 15 14 12 0 0 58 27 70678
2017 Unilingual French 17 37 23 14 8 0 0 54 23 4967
2017 Either English or French 25 33 16 13 12 0 0 58 26 23441
2014 Bilingual 24 37 17 14 8 0 0 61 22 76885
2014 Unilingual English 20 34 16 16 13 0 0 54 29 74519
2014 Unilingual French 15 35 25 16 8 0 0 50 24 5676
2014 Either English or French 21 33 17 16 13 0 0 54 29 22735
2011 Bilingual 24 39 16 13 8 0 0 63 20 82945
2011 Unilingual English 19 37 15 15 13 0 0 57 28 82208
2011 Unilingual French 16 36 26 15 7 0 0 52 22 6502
2011 Either English or French 19 35 16 15 13 0 0 55 29 25343

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 42 12 10 4 0 0 74 14 77692
2019 Unilingual English 31 41 12 11 5 0 0 72 16 72009
2019 Unilingual French 23 50 16 7 3 0 0 74 10 4513
2019 Either English or French 35 39 12 10 4 0 0 75 14 25646
2017 Bilingual 29 43 13 10 5 0 0 72 15 74405
2017 Unilingual English 29 41 12 12 6 0 0 71 18 70643
2017 Unilingual French 22 50 17 8 4 0 0 72 11 4969
2017 Either English or French 32 41 12 10 5 0 0 74 15 23430

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 38 9 5 2 0 0 84 7 77690
2019 Unilingual English 43 38 10 6 3 0 0 81 9 72060
2019 Unilingual French 27 49 15 6 2 0 0 77 8 4515
2019 Either English or French 44 36 10 5 3 0 0 81 9 25655
2017 Bilingual 41 41 10 5 3 0 0 82 8 74363
2017 Unilingual English 41 39 10 6 4 0 0 80 10 70624
2017 Unilingual French 26 49 16 6 3 0 0 76 8 4958
2017 Either English or French 42 37 10 6 4 1 0 80 10 23414
2014 Bilingual 38 41 11 5 3 1 0 80 8 76868
2014 Unilingual English 38 39 11 6 4 1 0 78 11 74524
2014 Unilingual French 24 48 18 6 3 1 0 73 9 5673
2014 Either English or French 38 38 12 6 4 1 0 77 11 22735
2011 Bilingual 39 42 11 5 3 1 0 81 8 82931
2011 Unilingual English 37 42 11 6 4 1 0 79 10 82187
2011 Unilingual French 27 47 17 7 2 1 0 74 9 6498
2011 Either English or French 36 41 12 6 4 1 0 78 11 25341
2008 Bilingual 43 39 10 5 2 1 0 83 7 67829
2008 Unilingual English 42 39 9 5 4 1 0 81 9 70839
2008 Unilingual French 33 45 14 4 2 1 0 79 7 5196
2008 Either English or French 42 38 10 5 4 1 0 81 9 19383

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 37 13 9 6 0 0 72 15 77829
2019 Unilingual English 30 35 14 11 9 0 0 66 21 72237
2019 Unilingual French 20 41 22 11 6 0 0 61 17 4532
2019 Either English or French 32 33 14 11 9 0 0 65 20 25716
2017 Bilingual 30 38 14 10 7 0 0 68 17 74354
2017 Unilingual English 27 36 13 12 12 0 0 63 24 70627
2017 Unilingual French 18 40 21 12 8 0 0 58 20 4960
2017 Either English or French 27 34 15 12 11 0 0 62 23 23418

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 34 9 3 2 0 0 86 5 77496
2019 Unilingual English 53 32 10 3 2 0 0 85 6 71890
2019 Unilingual French 41 44 10 3 2 0 0 85 5 4517
2019 Either English or French 52 31 11 3 3 0 0 83 6 25606
2017 Bilingual 50 37 9 3 2 0 0 87 4 74262
2017 Unilingual English 54 33 8 3 2 0 0 86 5 70539
2017 Unilingual French 40 47 8 3 1 0 0 88 4 4962
2017 Either English or French 54 32 9 3 2 0 0 86 5 23397
2014 Bilingual 57 31 8 2 1 0 0 88 4 76860
2014 Unilingual English 61 27 7 3 2 0 0 88 4 74485
2014 Unilingual French 47 40 9 2 1 0 0 88 3 5674
2014 Either English or French 61 27 8 2 2 0 0 88 4 22731
2011 Bilingual 56 33 8 2 1 0 0 89 4 82935
2011 Unilingual English 60 29 7 3 1 0 0 89 4 82183
2011 Unilingual French 50 39 8 2 1 0 0 89 3 6493
2011 Either English or French 58 30 8 2 1 0 0 88 4 25345

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 38 13 10 5 0 0 72 15 77607
2019 Unilingual English 29 37 13 12 8 0 0 66 20 72073
2019 Unilingual French 16 37 23 15 8 0 1 54 23 4513
2019 Either English or French 29 35 15 11 9 0 0 64 21 25663
2017 Bilingual 31 40 13 11 6 0 0 71 17 74185
2017 Unilingual English 27 39 12 13 9 0 0 66 22 70452
2017 Unilingual French 15 38 24 14 8 0 1 54 22 4955
2017 Either English or French 27 37 14 12 10 0 1 64 22 23382
2014 Bilingual 24 41 14 13 8 0 0 65 21 76896
2014 Unilingual English 20 40 12 15 12 0 0 61 27 74537
2014 Unilingual French 11 36 25 18 9 0 1 47 28 5672
2014 Either English or French 20 38 15 15 12 0 0 58 27 22740
2011 Bilingual 31 40 13 10 6 0 0 71 16 82850
2011 Unilingual English 27 40 11 12 9 0 0 67 21 82150
2011 Unilingual French 17 39 21 14 7 0 1 57 22 6487
2011 Either English or French 24 37 14 13 10 1 1 62 24 25322

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 34 14 8 5 0 0 72 13 77887
2019 Unilingual English 32 33 16 10 8 0 0 66 19 72284
2019 Unilingual French 20 37 23 12 7 0 1 58 19 4521
2019 Either English or French 33 32 17 10 8 0 0 65 18 25703
2017 Bilingual 34 36 14 9 6 0 0 71 15 74206
2017 Unilingual English 31 34 14 12 9 0 0 65 20 70492
2017 Unilingual French 18 37 24 14 7 0 0 55 21 4961
2017 Either English or French 30 33 16 11 9 0 1 64 20 23384
2014 Bilingual 30 37 16 11 7 0 0 66 18 76893
2014 Unilingual English 27 35 15 13 10 0 0 62 23 74530
2014 Unilingual French 15 37 25 15 8 0 1 52 23 5673
2014 Either English or French 25 34 17 13 10 0 0 60 23 22738

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 41 13 8 3 0 0 75 12 76886
2019 Unilingual English 31 39 13 11 6 0 0 70 16 71462
2019 Unilingual French 22 45 20 9 3 0 0 68 12 4477
2019 Either English or French 34 38 14 9 5 0 0 72 14 25512
2017 Bilingual 32 39 14 10 5 0 0 71 15 74218
2017 Unilingual English 30 37 14 11 8 0 0 67 19 70485
2017 Unilingual French 19 43 22 10 5 0 0 62 16 4951
2017 Either English or French 32 36 14 11 7 0 0 68 18 23384
2014 Bilingual 29 39 15 10 5 0 0 69 16 76870
2014 Unilingual English 27 37 15 12 9 0 0 64 21 74517
2014 Unilingual French 16 43 23 12 5 0 0 60 17 5668
2014 Either English or French 28 37 16 11 8 0 0 65 19 22739
2011 Bilingual 35 41 13 8 3 0 0 76 11 82820
2011 Unilingual English 34 40 12 9 5 1 0 74 14 82085
2011 Unilingual French 24 47 18 8 2 0 1 71 10 6481
2011 Either English or French 33 39 13 8 5 1 1 74 13 25301

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 10 5 2 0 0 83 7 77983
2019 Unilingual English 43 37 11 6 3 0 0 80 9 72430
2019 Unilingual French 36 47 11 4 2 0 0 83 6 4535
2019 Either English or French 45 35 11 5 4 0 0 81 9 25774
2017 Bilingual 40 41 11 5 3 0 0 81 8 74137
2017 Unilingual English 40 39 11 6 4 0 0 79 10 70436
2017 Unilingual French 33 49 12 4 2 0 0 82 6 4947
2017 Either English or French 43 37 11 5 4 0 0 80 9 23354
2014 Bilingual 38 41 12 6 3 0 0 79 9 76843
2014 Unilingual English 40 39 11 6 4 0 0 79 10 74510
2014 Unilingual French 32 50 12 4 2 0 0 82 5 5661
2014 Either English or French 42 38 11 5 4 0 0 80 9 22731
2011 Bilingual 41 41 9 5 3 0 0 83 8 82928
2011 Unilingual English 41 41 9 6 3 0 0 82 9 82205
2011 Unilingual French 41 45 9 3 1 0 0 86 5 6490
2011 Either English or French 41 40 10 6 3 0 0 81 9 25345
2008 Bilingual 42 42 8 5 2 0 0 84 7 67851
2008 Unilingual English 41 41 8 6 3 0 0 83 9 70886
2008 Unilingual French 39 47 9 4 1 0 0 86 5 5196
2008 Either English or French 41 42 8 6 3 0 0 82 9 19401

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 33 17 8 5 0 0 69 14 77594
2019 Unilingual English 38 32 18 7 4 0 1 70 12 71963
2019 Unilingual French 46 36 12 4 2 0 0 83 5 4494
2019 Either English or French 47 30 14 4 3 0 1 78 7 25591
2017 Bilingual 34 36 16 8 5 0 1 71 13 74463
2017 Unilingual English 37 34 16 7 4 0 2 73 11 70724
2017 Unilingual French 42 39 12 4 2 0 1 82 5 4971
2017 Either English or French 44 33 14 5 2 0 2 79 7 23473
2014 Bilingual 33 35 17 8 5 0 1 69 14 76894
2014 Unilingual English 34 34 18 8 5 0 1 69 13 74553
2014 Unilingual French 44 39 12 3 1 0 1 83 5 5676
2014 Either English or French 41 33 17 5 3 0 2 75 8 22747
2011 Bilingual 32 35 18 9 6 0 1 67 15 82925
2011 Unilingual English 33 34 19 8 5 0 1 68 13 82166
2011 Unilingual French 39 37 15 6 3 0 1 76 9 6490
2011 Either English or French 40 33 16 6 4 0 2 74 9 25336
2008 Bilingual 26 34 21 12 7 0 1 61 19 67851
2008 Unilingual English 28 35 21 9 6 0 1 63 15 70859
2008 Unilingual French 32 40 17 7 3 0 1 72 10 5199
2008 Either English or French 35 35 18 7 4 0 1 71 11 19400

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 26 35 19 8 1 1 27 36 77938
2019 Unilingual English 11 23 36 19 9 1 1 28 35 72338
2019 Unilingual French 9 31 35 16 7 1 1 23 41 4544
2019 Either English or French 10 21 33 21 12 1 2 34 32 25725
2017 Bilingual 11 26 36 16 7 1 3 25 38 74169
2017 Unilingual English 12 23 36 17 9 1 3 27 36 70392
2017 Unilingual French 9 29 34 16 8 1 3 25 39 4946
2017 Either English or French 10 21 34 18 11 1 4 31 33 23313
2014 Bilingual 11 30 36 15 6 1 2 22 42 76781
2014 Unilingual English 12 26 36 16 7 1 2 23 40 74384
2014 Unilingual French 9 33 35 15 5 1 2 21 44 5664
2014 Either English or French 11 24 35 17 9 1 3 27 37 22675
2011 Bilingual 12 29 34 16 6 1 2 23 42 82730
2011 Unilingual English 12 26 36 16 7 1 2 24 39 82010
2011 Unilingual French 11 33 32 15 6 1 3 22 45 6478
2011 Either English or French 12 24 33 18 9 1 3 28 38 25229
2008 Bilingual 12 31 34 15 5 1 2 21 44 67756
2008 Unilingual English 12 27 36 16 6 1 2 23 40 70743
2008 Unilingual French 11 36 32 14 5 1 2 19 48 5183
2008 Either English or French 11 25 34 18 8 1 2 27 38 19341

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 19 28 25 14 2 2 40 30 77724
2019 Unilingual English 11 18 28 24 16 2 2 41 30 72105
2019 Unilingual French 11 23 30 20 10 4 2 32 36 4529
2019 Either English or French 10 16 24 24 21 2 2 47 27 25642
2017 Bilingual 11 20 29 21 13 3 4 36 33 74048
2017 Unilingual English 12 19 28 21 14 2 3 37 33 70183
2017 Unilingual French 12 24 29 17 10 4 4 30 38 4933
2017 Either English or French 12 17 25 21 18 3 5 42 31 23213
2014 Bilingual 12 23 30 20 10 2 3 32 37 76714
2014 Unilingual English 15 22 29 19 11 2 2 31 38 74329
2014 Unilingual French 12 27 33 16 7 4 3 24 41 5662
2014 Either English or French 13 20 28 19 13 3 4 35 35 22648
2011 Bilingual 11 21 29 22 12 2 3 35 34 82670
2011 Unilingual English 13 20 28 21 12 2 3 36 35 81923
2011 Unilingual French 11 26 31 17 8 4 4 27 40 6467
2011 Either English or French 13 19 27 21 14 3 4 37 34 25202
2008 Bilingual 12 23 29 21 11 2 3 33 37 67678
2008 Unilingual English 13 21 29 22 12 2 2 35 35 70599
2008 Unilingual French 11 26 31 17 8 4 3 26 40 5179
2008 Either English or French 12 19 27 22 14 3 3 38 33 19307

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 25 30 16 8 2 2 26 43 77831
2019 Unilingual English 15 22 29 18 10 2 2 30 39 72168
2019 Unilingual French 19 31 27 11 6 3 3 18 53 4521
2019 Either English or French 13 19 27 20 15 3 3 38 33 25641
2017 Bilingual 18 26 29 14 7 2 4 23 47 74140
2017 Unilingual English 17 22 29 16 10 2 4 28 41 70319
2017 Unilingual French 19 30 26 11 6 3 5 19 53 4941
2017 Either English or French 14 19 27 18 13 3 7 35 36 23257
2014 Bilingual 22 28 27 12 6 1 3 19 53 76748
2014 Unilingual English 20 24 28 15 8 2 3 24 46 74314
2014 Unilingual French 20 32 27 10 4 3 4 15 56 5663
2014 Either English or French 16 21 28 17 11 3 5 30 40 22655
2011 Bilingual 20 27 28 13 7 2 4 21 49 82662
2011 Unilingual English 17 23 29 17 9 2 4 27 43 81886
2011 Unilingual French 18 31 27 11 5 3 4 17 54 6468
2011 Either English or French 15 20 28 18 11 3 5 31 39 25199
2008 Bilingual 18 27 29 15 7 2 3 23 47 67677
2008 Unilingual English 17 23 30 18 8 2 3 27 41 70606
2008 Unilingual French 15 30 29 14 5 4 4 20 49 5178
2008 Either English or French 14 21 29 19 10 3 4 31 39 19295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 19 33 24 12 1 2 37 28 77676
2019 Unilingual English 6 12 30 30 17 1 2 50 19 71895
2019 Unilingual French 7 17 35 25 11 2 3 38 25 4521
2019 Either English or French 5 9 25 31 25 1 3 59 15 25559
2017 Bilingual 10 20 34 22 10 1 3 34 31 73961
2017 Unilingual English 7 13 30 28 16 1 4 47 21 69936
2017 Unilingual French 7 19 32 24 10 2 5 37 28 4933
2017 Either English or French 6 10 25 28 21 2 7 54 18 23143
2014 Bilingual 11 21 35 21 9 1 2 31 33 76589
2014 Unilingual English 8 14 32 28 13 1 3 43 24 74119
2014 Unilingual French 7 19 37 23 8 2 4 32 28 5656
2014 Either English or French 7 12 29 28 17 2 5 49 20 22580
2011 Bilingual 12 22 33 20 9 1 3 30 35 82574
2011 Unilingual English 7 14 32 29 14 1 4 44 22 81801
2011 Unilingual French 13 26 33 16 7 2 3 24 42 6452
2011 Either English or French 7 11 29 29 18 2 6 50 19 25159
2008 Bilingual 11 23 34 20 8 1 2 29 36 67658
2008 Unilingual English 7 14 33 29 13 1 3 43 22 70576
2008 Unilingual French 11 26 35 17 7 1 3 26 38 5172
2008 Either English or French 6 11 29 30 17 1 5 50 19 19286

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 22 28 19 12 1 2 33 38 77823
2019 Unilingual English 16 20 27 20 14 1 2 35 37 72199
2019 Unilingual French 11 23 28 21 12 2 3 35 36 4522
2019 Either English or French 11 15 24 23 22 2 3 47 27 25671
2017 Bilingual 18 24 27 16 10 1 4 27 44 74123
2017 Unilingual English 17 21 27 17 12 2 4 31 41 70308
2017 Unilingual French 14 23 28 17 11 2 5 30 40 4932
2017 Either English or French 13 17 25 20 17 2 6 40 33 23235
2014 Bilingual 21 27 27 13 7 1 3 21 50 76745
2014 Unilingual English 22 24 27 15 9 1 3 25 47 74335
2014 Unilingual French 17 28 27 15 8 1 4 24 48 5664
2014 Either English or French 16 21 26 18 13 2 4 33 39 22654
2011 Bilingual 18 26 28 15 8 1 4 24 46 82720
2011 Unilingual English 19 23 28 16 10 1 3 27 44 81972
2011 Unilingual French 15 27 28 16 9 1 4 26 45 6476
2011 Either English or French 16 19 27 19 13 2 4 34 37 25227
2008 Bilingual 16 26 28 17 8 1 3 26 44 67658
2008 Unilingual English 18 23 28 17 10 1 2 28 42 70605
2008 Unilingual French 14 27 29 17 8 1 4 27 43 5179
2008 Either English or French 14 19 27 21 14 2 4 37 35 19280

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 21 28 22 13 3 2 36 35 77642
2019 Unilingual English 12 17 26 23 17 3 3 43 30 72009
2019 Unilingual French 14 25 23 19 11 4 3 33 42 4529
2019 Either English or French 10 14 22 23 22 5 4 49 27 25598
2017 Bilingual 13 21 28 20 11 3 4 33 37 74167
2017 Unilingual English 11 16 26 23 16 3 5 42 30 70295
2017 Unilingual French 13 24 24 19 11 3 5 33 40 4939
2017 Either English or French 10 15 23 20 19 5 8 45 29 23233
2014 Bilingual 11 19 28 23 12 2 4 37 32 76717
2014 Unilingual English 11 16 27 24 15 2 5 42 29 74280
2014 Unilingual French 13 24 25 21 11 3 4 34 39 5664
2014 Either English or French 10 15 24 23 17 4 6 45 29 22633
2011 Bilingual 11 20 28 22 12 2 5 36 34 82633
2011 Unilingual English 10 16 27 24 15 2 5 43 29 81834
2011 Unilingual French 13 24 22 20 12 3 5 35 41 6476
2011 Either English or French 10 15 25 23 16 4 7 44 29 25159
2008 Bilingual 16 25 27 17 9 2 4 28 44 67718
2008 Unilingual English 13 19 27 22 13 2 4 37 34 70660
2008 Unilingual French 14 25 23 20 10 3 5 32 43 5181
2008 Either English or French 13 19 25 21 14 4 5 39 34 19329

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 24 33 17 9 2 2 27 39 77758
2019 Unilingual English 16 22 31 17 11 2 2 29 39 72140
2019 Unilingual French 13 26 33 15 8 4 2 24 41 4525
2019 Either English or French 12 17 28 20 17 3 3 38 31 25640
2017 Bilingual 15 24 33 14 8 2 3 23 42 74167
2017 Unilingual English 17 22 30 15 9 2 4 26 42 70344
2017 Unilingual French 14 26 33 13 7 4 4 21 44 4943
2017 Either English or French 14 18 28 17 13 4 7 34 35 23252
2014 Bilingual 17 26 33 14 7 2 3 21 45 76745
2014 Unilingual English 20 23 30 14 8 2 3 23 46 74348
2014 Unilingual French 13 27 34 13 6 4 3 20 43 5657
2014 Either English or French 15 20 29 16 11 3 5 30 39 22649

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 20 34 23 12 1 1 36 30 77926
2019 Unilingual English 11 19 33 23 12 1 1 36 30 72281
2019 Unilingual French 6 18 33 27 11 2 2 40 26 4532
2019 Either English or French 9 16 31 24 16 1 2 42 26 25695
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 21 7 7 4 0 1 83 11 77951
2019 Unilingual English 77 10 6 1 1 0 4 91 3 72361
2019 Unilingual French 63 23 5 2 2 0 5 91 4 4533
2019 Either English or French 77 12 5 2 1 0 3 92 3 25727
2017 Bilingual 59 22 6 7 4 0 1 82 11 74421
2017 Unilingual English 76 10 5 2 1 1 5 91 3 70717
2017 Unilingual French 63 25 4 2 2 0 4 92 4 4964
2017 Either English or French 75 12 5 2 1 1 4 92 3 23457
2014 Bilingual 61 21 6 7 5 0 1 83 11 76898
2014 Unilingual English 77 10 4 1 1 0 5 93 3 74538
2014 Unilingual French 66 23 4 1 1 0 4 93 3 5679
2014 Either English or French 76 12 5 1 1 0 4 93 3 22754
2011 Bilingual 59 21 6 8 5 0 1 81 13 82843
2011 Unilingual English 76 10 5 1 2 1 6 92 3 82102
2011 Unilingual French 70 20 3 2 1 0 4 94 3 6495
2011 Either English or French 74 13 5 2 1 1 4 92 3 25316
2008 Bilingual 57 20 6 8 7 0 2 79 15 67856
2008 Unilingual English 73 9 4 1 2 1 10 91 4 70845
2008 Unilingual French 70 15 3 2 2 1 6 92 4 5198
2008 Either English or French 71 12 5 2 2 1 8 91 4 19390

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 31 15 9 6 5 4 67 16 77891
2019 Unilingual English 28 29 17 11 9 4 3 61 22 72313
2019 Unilingual French 20 36 19 10 8 5 3 60 19 4536
2019 Either English or French 31 27 16 9 8 5 4 64 19 25728
2017 Bilingual 26 33 15 10 7 5 4 65 18 74389
2017 Unilingual English 25 30 16 12 11 4 3 59 24 70709
2017 Unilingual French 17 35 21 11 8 4 3 56 21 4965
2017 Either English or French 27 29 15 10 10 5 4 61 21 23442
2014 Bilingual 29 32 15 9 7 4 4 66 17 76901
2014 Unilingual English 28 31 15 11 9 3 2 63 22 74542
2014 Unilingual French 18 39 20 11 6 3 3 60 18 5681
2014 Either English or French 29 30 15 10 8 4 3 64 20 22744

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 30 8 7 4 1 0 80 11 77846
2019 Unilingual English 42 28 10 11 8 1 0 70 19 72259
2019 Unilingual French 39 40 11 6 4 1 0 79 10 4530
2019 Either English or French 46 26 10 9 7 1 0 73 17 25695
2017 Bilingual 45 33 9 8 5 1 0 78 13 74391
2017 Unilingual English 39 28 10 12 10 1 0 68 22 70694
2017 Unilingual French 32 42 13 7 4 1 0 75 11 4962
2017 Either English or French 42 27 10 10 9 1 1 70 19 23445
2014 Bilingual 44 32 9 8 5 1 0 77 14 76892
2014 Unilingual English 40 28 9 12 10 1 0 69 21 74537
2014 Unilingual French 34 42 13 7 3 1 0 76 10 5673
2014 Either English or French 40 29 10 11 9 1 0 70 20 22740

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 33 6 5 2 0 0 86 8 77787
2019 Unilingual English 46 33 8 9 4 0 0 78 13 72245
2019 Unilingual French 38 44 11 5 2 0 0 82 7 4527
2019 Either English or French 50 30 8 7 4 0 0 80 11 25716
2017 Bilingual 45 39 7 6 3 0 0 84 8 74314
2017 Unilingual English 39 37 9 9 5 0 0 76 15 70595
2017 Unilingual French 30 51 11 4 3 0 0 81 7 4958
2017 Either English or French 42 35 10 9 5 0 0 77 14 23406
2014 Bilingual 43 41 8 5 2 0 0 84 8 76876
2014 Unilingual English 38 39 9 9 4 0 0 77 14 74495
2014 Unilingual French 28 52 13 5 2 0 0 81 7 5676
2014 Either English or French 38 38 11 9 4 0 0 77 13 22735

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 37 10 4 2 1 0 83 6 77944
2019 Unilingual English 40 36 13 6 4 1 0 77 10 72334
2019 Unilingual French 26 45 20 4 2 1 1 73 7 4530
2019 Either English or French 41 34 14 6 3 2 1 76 9 25732
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 26 12 4 2 1 4 81 6 78016
2019 Unilingual English 43 27 16 5 4 1 4 73 10 72415
2019 Unilingual French 26 36 20 5 3 2 9 68 9 4536
2019 Either English or French 38 26 19 6 4 2 6 69 11 25756

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 32 12 7 4 0 1 76 12 77968
2019 Unilingual English 41 31 13 9 6 1 0 72 15 72394
2019 Unilingual French 29 39 17 9 4 1 1 69 13 4541
2019 Either English or French 42 30 13 8 6 1 1 73 14 25745
2017 Bilingual 37 37 12 8 5 1 1 75 13 74440
2017 Unilingual English 37 34 11 10 7 1 0 72 17 70749
2017 Unilingual French 24 44 17 9 5 1 1 69 14 4970
2017 Either English or French 39 33 12 8 6 1 1 73 15 23459
2014 Bilingual 36 37 12 9 5 1 1 74 14 76918
2014 Unilingual English 36 35 12 9 7 1 0 71 16 74553
2014 Unilingual French 23 45 18 9 4 1 1 69 13 5674
2014 Either English or French 37 34 12 9 7 1 0 72 15 22747
2011 Bilingual 35 37 13 9 5 1 0 72 15 82911
2011 Unilingual English 32 36 12 11 8 0 0 69 19 82174
2011 Unilingual French 26 43 18 8 3 0 0 70 12 6498
2011 Either English or French 33 36 13 10 8 1 0 69 18 25325
2008 Bilingual 32 36 13 11 7 1 1 69 18 67874
2008 Unilingual English 30 35 12 12 10 1 0 66 22 70863
2008 Unilingual French 27 40 17 10 5 1 1 67 16 5195
2008 Either English or French 32 35 12 11 9 1 1 68 20 19402

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 28 11 5 3 2 1 80 9 77909
2019 Unilingual English 48 26 12 6 5 1 1 76 12 72299
2019 Unilingual French 37 38 16 5 3 2 0 76 8 4534
2019 Either English or French 51 25 12 5 4 2 1 78 10 25722
2017 Bilingual 44 33 11 6 4 2 1 79 10 74420
2017 Unilingual English 45 29 11 7 6 2 1 75 13 70726
2017 Unilingual French 30 43 16 5 4 2 0 74 9 4967
2017 Either English or French 46 28 12 6 5 2 1 76 12 23463
2014 Bilingual 43 32 12 6 4 2 1 77 10 76908
2014 Unilingual English 43 29 12 8 6 2 1 74 14 74538
2014 Unilingual French 29 43 16 7 3 2 0 74 10 5676
2014 Either English or French 43 30 13 7 5 2 1 75 12 22748
2011 Bilingual 41 32 12 7 4 2 0 76 11 82892
2011 Unilingual English 41 30 12 8 6 2 1 73 15 82154
2011 Unilingual French 30 42 17 6 3 2 0 74 9 6489
2011 Either English or French 39 31 13 8 6 2 1 72 14 25315
2008 Bilingual 39 32 13 7 5 3 1 74 13 67867
2008 Unilingual English 38 30 12 9 8 2 1 71 17 70861
2008 Unilingual French 29 39 17 7 4 3 0 70 12 5199
2008 Either English or French 39 30 12 8 7 3 1 71 16 19405

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 32 10 7 4 1 0 80 11 77760
2019 Unilingual English 44 30 11 8 6 1 0 75 14 72107
2019 Unilingual French 35 40 13 7 3 0 0 76 10 4521
2019 Either English or French 47 29 11 7 5 1 1 77 12 25648
2017 Bilingual 43 35 10 7 4 1 0 78 12 74406
2017 Unilingual English 42 32 10 9 7 1 0 74 16 70685
2017 Unilingual French 30 44 14 8 4 0 0 74 12 4964
2017 Either English or French 44 30 10 8 6 1 1 76 14 23454
2014 Bilingual 41 35 11 8 5 1 0 76 13 76904
2014 Unilingual English 40 33 10 10 7 1 0 73 17 74536
2014 Unilingual French 28 45 16 7 4 0 0 73 11 5680
2014 Either English or French 41 33 11 8 6 1 0 74 14 22743
2011 Bilingual 39 36 11 9 5 0 0 75 14 82853
2011 Unilingual English 37 34 10 11 7 1 0 72 18 82091
2011 Unilingual French 30 44 15 7 3 0 0 74 10 6491
2011 Either English or French 37 34 11 10 7 1 0 72 17 25288
2008 Bilingual 37 35 11 10 6 1 0 73 16 67838
2008 Unilingual English 35 34 10 11 9 1 0 69 20 70843
2008 Unilingual French 29 42 15 9 5 1 0 71 14 5195
2008 Either English or French 37 33 11 10 8 1 0 71 18 19394

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 13 4 2 2 0 1 92 5 77747
2019 Unilingual English 81 8 4 1 1 0 4 93 2 72095
2019 Unilingual French 76 18 2 1 1 0 3 96 1 4523
2019 Either English or French 83 9 4 1 1 0 2 95 1 25656
2017 Bilingual 74 16 4 3 3 0 1 91 6 74368
2017 Unilingual English 81 9 4 1 1 0 4 94 2 70609
2017 Unilingual French 71 22 2 1 1 0 2 96 2 4958
2017 Either English or French 82 10 4 1 1 0 3 95 1 23426
2014 Bilingual 73 15 4 3 3 0 1 90 6 76897
2014 Unilingual English 80 9 4 1 1 0 5 94 2 74525
2014 Unilingual French 71 23 2 1 0 0 3 97 1 5680
2014 Either English or French 81 11 3 1 1 0 3 95 2 22733
2011 Bilingual 74 15 4 3 3 0 1 89 7 82857
2011 Unilingual English 79 9 4 1 1 0 5 93 2 82109
2011 Unilingual French 76 18 2 1 1 0 3 97 1 6493
2011 Either English or French 79 11 4 1 1 1 3 94 2 25324
2008 Bilingual 74 12 3 4 4 0 2 88 9 67821
2008 Unilingual English 80 6 3 1 1 1 9 94 2 70805
2008 Unilingual French 81 11 1 1 1 0 4 97 2 5191
2008 Either English or French 81 8 3 1 1 1 6 95 2 19379

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 21 7 4 4 2 4 84 9 77941
2019 Unilingual English 57 19 8 4 5 2 5 81 10 72346
2019 Unilingual French 41 27 11 5 5 2 9 77 11 4532
2019 Either English or French 57 18 9 4 5 2 6 81 10 25761
2017 Bilingual 48 25 8 5 5 3 5 81 11 74343
2017 Unilingual English 52 21 7 5 6 3 6 80 12 70614
2017 Unilingual French 33 31 10 6 6 3 11 75 14 4962
2017 Either English or French 51 20 8 4 6 3 7 80 11 23411
2014 Bilingual 45 25 9 5 6 3 7 78 12 76914
2014 Unilingual English 50 22 8 5 7 3 6 79 13 74540
2014 Unilingual French 29 32 12 7 6 3 12 72 14 5678
2014 Either English or French 48 21 9 5 7 3 7 77 13 22745
2011 Bilingual 42 27 9 7 6 2 5 75 15 82926
2011 Unilingual English 46 25 8 6 8 2 4 76 15 82186
2011 Unilingual French 31 31 13 8 7 2 8 69 17 6496
2011 Either English or French 43 25 10 6 9 2 4 73 17 25329

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 22 8 3 3 1 0 85 6 78069
2019 Unilingual English 58 22 10 4 5 1 0 81 8 72464
2019 Unilingual French 45 33 12 5 4 1 0 79 9 4538
2019 Either English or French 58 22 10 4 4 2 0 82 8 25786
2017 Bilingual 55 26 10 4 4 1 0 82 8 74411
2017 Unilingual English 53 24 11 5 6 2 0 78 11 70660
2017 Unilingual French 37 37 14 5 5 1 0 75 11 4966
2017 Either English or French 53 24 11 4 5 2 0 79 10 23446

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 9 6 4 0 0 81 10 78017
2019 Unilingual English 51 27 10 7 5 0 0 78 12 72476
2019 Unilingual French 38 38 13 6 4 0 0 77 10 4535
2019 Either English or French 53 26 10 6 5 0 0 80 11 25781
2017 Bilingual 50 29 10 6 5 0 0 79 11 74295
2017 Unilingual English 49 26 10 7 7 0 0 76 14 70570
2017 Unilingual French 35 38 15 7 5 0 0 74 11 4959
2017 Either English or French 51 26 10 6 6 0 0 77 12 23413
2014 Bilingual 46 31 11 7 5 0 0 78 11 76861
2014 Unilingual English 47 28 11 7 6 0 0 76 14 74524
2014 Unilingual French 31 43 14 7 4 1 0 75 11 5672
2014 Either English or French 48 28 11 7 6 1 0 77 12 22730

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 45 14 12 4 2 2 69 16 26563
2019 Unilingual English 20 45 14 13 5 2 1 67 19 12455
2019 Unilingual French 9 41 24 16 5 2 2 52 22 461
2019 Either English or French 19 46 15 10 6 2 2 67 17 1634
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 34 15 8 5 6 0 70 14 77804
2019 Unilingual English 31 29 15 9 8 6 0 65 19 72383
2019 Unilingual French 20 40 20 7 5 7 0 65 13 4531
2019 Either English or French 37 26 14 7 7 7 0 69 16 25760
2017 Bilingual 26 35 16 9 6 7 0 66 17 74447
2017 Unilingual English 28 29 15 10 10 7 0 61 22 70730
2017 Unilingual French 17 37 22 9 6 9 0 59 17 4966
2017 Either English or French 32 28 15 9 9 7 1 65 19 23453
2014 Bilingual 24 35 17 10 6 8 0 65 17 76873
2014 Unilingual English 25 30 16 11 10 8 0 60 22 74508
2014 Unilingual French 13 38 23 10 6 9 0 57 17 5668
2014 Either English or French 27 29 16 10 9 8 0 62 21 22729
2011 Bilingual 24 33 18 10 7 7 0 62 18 82867
2011 Unilingual English 22 29 19 12 11 7 0 55 25 82113
2011 Unilingual French 15 37 23 10 5 8 1 57 17 6486
2011 Either English or French 22 28 19 11 12 7 1 55 25 25293

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 35 17 11 7 2 0 65 18 77622
2019 Unilingual English 28 30 16 13 11 3 0 59 24 72247
2019 Unilingual French 18 38 24 11 7 3 0 57 19 4527
2019 Either English or French 35 27 15 10 10 3 0 64 20 25726
2017 Bilingual 23 34 19 13 8 3 0 59 22 74426
2017 Unilingual English 24 30 16 15 13 3 0 55 29 70695
2017 Unilingual French 14 34 27 14 9 3 0 49 23 4968
2017 Either English or French 29 28 15 12 12 3 0 59 25 23452
2014 Bilingual 21 34 20 14 9 2 0 56 23 76875
2014 Unilingual English 20 30 17 16 14 3 0 51 31 74511
2014 Unilingual French 11 32 30 15 9 3 0 45 25 5670
2014 Either English or French 24 28 17 14 13 3 0 55 28 22730
2011 Bilingual 20 33 21 13 10 3 0 55 24 82787
2011 Unilingual English 19 30 18 15 16 2 0 50 32 82057
2011 Unilingual French 12 33 29 13 9 4 0 46 23 6480
2011 Either English or French 21 29 19 13 15 3 0 51 30 25285
2008 Bilingual 22 35 19 12 9 3 0 58 22 67854
2008 Unilingual English 20 31 16 15 15 2 0 52 31 70826
2008 Unilingual French 14 34 27 13 8 3 0 50 22 5188
2008 Either English or French 23 30 17 13 14 3 0 55 27 19401

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 33 21 14 8 5 0 55 23 77557
2019 Unilingual English 20 28 19 16 12 5 0 50 30 72177
2019 Unilingual French 13 30 30 13 8 6 0 46 22 4517
2019 Either English or French 26 26 18 12 11 6 0 56 25 25684
2017 Bilingual 16 32 22 16 9 5 0 50 27 74344
2017 Unilingual English 17 27 18 18 15 6 0 46 35 70674
2017 Unilingual French 10 27 30 16 9 6 0 40 27 4952
2017 Either English or French 21 27 17 15 13 7 0 52 30 23440
2014 Bilingual 14 30 23 18 10 5 0 46 30 76855
2014 Unilingual English 14 27 19 19 16 5 0 43 37 74477
2014 Unilingual French 7 27 32 19 10 5 0 35 30 5667
2014 Either English or French 17 27 19 17 14 6 0 47 33 22731
2011 Bilingual 12 33 23 17 9 6 0 48 28 82874
2011 Unilingual English 11 29 18 21 15 5 0 42 38 82125
2011 Unilingual French 7 29 32 17 7 7 0 39 26 6492
2011 Either English or French 13 29 20 18 14 6 0 44 35 25294
2008 Bilingual 11 34 22 18 9 6 0 47 29 67827
2008 Unilingual English 10 29 17 22 16 6 0 42 40 70827
2008 Unilingual French 7 29 33 17 7 7 0 39 25 5191
2008 Either English or French 12 30 18 18 14 7 0 45 35 19393

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 34 19 16 9 2 0 54 26 77717
2019 Unilingual English 18 29 17 18 14 3 0 49 34 72281
2019 Unilingual French 15 35 26 13 9 3 0 51 22 4526
2019 Either English or French 25 28 17 14 13 4 0 55 28 25738
2017 Bilingual 16 35 19 16 10 3 0 53 28 74355
2017 Unilingual English 16 29 15 19 17 4 0 47 37 70620
2017 Unilingual French 12 35 26 15 8 3 0 49 24 4957
2017 Either English or French 21 28 15 15 15 5 0 52 32 23427
2014 Bilingual 14 34 20 18 11 2 0 49 31 76831
2014 Unilingual English 14 29 16 20 17 3 0 44 39 74470
2014 Unilingual French 9 34 30 15 9 3 0 44 25 5677
2014 Either English or French 17 29 16 17 16 4 0 48 35 22716
2011 Bilingual 14 36 19 18 10 2 0 51 29 82807
2011 Unilingual English 12 31 16 22 17 3 0 44 39 82073
2011 Unilingual French 10 38 27 15 6 3 0 50 22 6493
2011 Either English or French 14 31 17 19 16 3 0 46 36 25285
2008 Bilingual 15 38 17 18 9 2 0 54 28 67834
2008 Unilingual English 13 34 14 22 14 3 0 48 37 70827
2008 Unilingual French 12 39 27 15 5 3 0 52 20 5190
2008 Either English or French 16 34 15 19 14 3 0 52 33 19405

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 26 14 5 3 3 1 76 9 78064
2019 Unilingual English 32 16 11 7 8 20 6 66 20 72482
2019 Unilingual French 47 23 10 5 3 8 5 80 9 4531
2019 Either English or French 40 16 10 5 5 20 3 73 14 25775
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 44 16 8 3 1 0 73 11 77974
2019 Unilingual English 25 41 17 10 5 1 0 67 15 72424
2019 Unilingual French 19 49 21 6 3 1 0 69 9 4522
2019 Either English or French 30 39 16 9 5 1 0 70 13 25771
2017 Bilingual 25 44 17 9 4 1 0 70 13 74341
2017 Unilingual English 25 39 17 11 7 1 0 64 19 70632
2017 Unilingual French 17 47 23 7 3 1 0 66 11 4962
2017 Either English or French 28 38 16 10 6 1 0 67 16 23412
2014 Bilingual 25 42 17 9 4 1 0 68 14 76901
2014 Unilingual English 23 38 18 11 7 2 0 63 19 74547
2014 Unilingual French 14 48 24 9 4 2 0 63 13 5677
2014 Either English or French 26 38 18 9 6 2 0 66 16 22759
2011 Bilingual 26 43 16 9 4 1 0 70 14 82840
2011 Unilingual English 23 40 17 11 7 1 0 64 18 82099
2011 Unilingual French 20 47 21 8 3 1 0 68 11 6488
2011 Either English or French 24 40 17 10 7 2 0 65 17 25327

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 35 22 18 8 3 0 51 27 77661
2019 Unilingual English 15 32 20 20 11 2 0 47 32 72128
2019 Unilingual French 11 35 28 16 8 3 0 47 25 4509
2019 Either English or French 20 32 19 16 10 3 0 54 26 25668

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 38 13 9 4 2 1 73 13 77874
2019 Unilingual English 32 35 14 10 6 2 1 69 16 72360
2019 Unilingual French 20 45 18 10 5 2 1 66 16 4524
2019 Either English or French 34 33 14 9 6 3 1 69 16 25723
2017 Bilingual 35 38 11 8 4 3 1 76 12 74280
2017 Unilingual English 35 35 12 8 5 3 1 73 14 70547
2017 Unilingual French 20 47 15 10 5 3 0 69 16 4958
2017 Either English or French 35 35 13 8 6 3 1 73 14 23380
2014 Bilingual 37 39 10 7 4 2 1 78 11 76890
2014 Unilingual English 38 36 11 7 5 3 1 76 12 74513
2014 Unilingual French 19 50 15 9 3 3 1 72 13 5681
2014 Either English or French 36 35 12 8 5 3 1 75 13 22749
2011 Bilingual 36 36 11 8 5 3 1 75 13 82774
2011 Unilingual English 35 35 12 8 6 4 1 73 15 82038
2011 Unilingual French 24 44 14 9 4 4 0 71 14 6479
2011 Either English or French 32 35 13 8 6 4 1 72 15 25282
2008 Bilingual 32 36 12 10 6 4 1 72 16 67853
2008 Unilingual English 30 35 12 10 7 4 1 69 18 70809
2008 Unilingual French 22 42 15 10 5 5 1 68 16 5193
2008 Either English or French 29 35 13 10 7 5 2 68 18 19401

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 39 18 6 3 1 0 72 10 77744
2019 Unilingual English 31 35 18 8 6 1 0 67 15 72247
2019 Unilingual French 22 45 21 6 4 2 0 68 10 4516
2019 Either English or French 35 33 17 7 6 2 0 70 13 25663

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 24 20 13 11 10 3 50 27 77869
2019 Unilingual English 21 24 18 14 14 7 2 49 31 72357
2019 Unilingual French 15 34 22 11 8 7 2 54 21 4525
2019 Either English or French 25 24 17 12 12 8 2 54 27 25716
2017 Bilingual 16 24 18 14 13 10 4 47 32 74299
2017 Unilingual English 19 24 16 15 16 8 2 48 34 70576
2017 Unilingual French 12 35 22 13 8 8 3 53 23 4941
2017 Either English or French 21 25 16 13 14 9 2 51 31 23377
2014 Bilingual 15 23 19 16 14 10 3 44 35 76890
2014 Unilingual English 18 24 16 16 17 8 1 46 36 74514
2014 Unilingual French 11 34 23 15 9 8 1 49 26 5679
2014 Either English or French 18 24 17 15 16 8 2 47 34 22736
2011 Bilingual 14 22 19 15 13 13 4 43 34 82866
2011 Unilingual English 15 23 17 17 17 9 2 43 38 82151
2011 Unilingual French 13 33 22 13 7 9 2 52 23 6497
2011 Either English or French 15 23 18 16 16 9 2 44 36 25318

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 35 18 13 8 2 0 60 21 77816
2019 Unilingual English 22 29 17 15 14 2 0 53 30 72357
2019 Unilingual French 16 36 25 14 7 2 0 52 22 4519
2019 Either English or French 28 29 16 12 12 3 1 59 24 25728
2017 Bilingual 24 35 17 13 8 3 0 61 22 74321
2017 Unilingual English 21 30 15 16 14 3 0 52 32 70656
2017 Unilingual French 15 37 24 14 7 2 1 53 22 4956
2017 Either English or French 25 30 16 13 12 3 1 57 27 23424
2014 Bilingual 21 34 18 15 10 2 0 56 26 76865
2014 Unilingual English 18 29 16 17 16 2 1 48 35 74528
2014 Unilingual French 13 35 25 16 8 2 1 50 24 5677
2014 Either English or French 21 29 17 15 14 3 1 52 30 22736
2011 Bilingual 23 35 17 14 9 2 0 60 23 82867
2011 Unilingual English 19 32 16 16 15 2 0 52 31 82158
2011 Unilingual French 16 36 25 14 6 2 1 53 21 6494
2011 Either English or French 20 31 17 15 14 2 1 53 30 25336
2008 Bilingual 21 37 18 13 8 2 0 60 22 67845
2008 Unilingual English 18 34 16 16 14 1 0 53 31 70842
2008 Unilingual French 12 36 27 16 7 2 1 49 24 5199
2008 Either English or French 20 34 16 15 13 2 0 55 28 19393

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 30 16 14 13 2 2 56 28 78032
2019 Unilingual English 20 26 15 16 20 2 2 48 37 72485
2019 Unilingual French 13 27 23 17 13 3 3 43 32 4533
2019 Either English or French 25 26 15 13 16 3 3 54 30 25773
2017 Bilingual 20 29 15 15 15 3 2 52 32 74357
2017 Unilingual English 18 25 14 17 22 2 2 44 41 70639
2017 Unilingual French 11 28 22 17 14 4 4 43 34 4964
2017 Either English or French 22 25 14 15 17 3 3 50 34 23427
2014 Bilingual 17 27 16 18 19 2 2 45 38 76893
2014 Unilingual English 15 23 14 18 26 2 2 40 46 74528
2014 Unilingual French 9 27 23 18 15 3 4 39 36 5682
2014 Either English or French 17 24 15 16 22 3 3 43 40 22753
2011 Bilingual 17 29 16 17 17 2 2 48 35 82874
2011 Unilingual English 14 25 14 18 25 2 2 40 45 82149
2011 Unilingual French 12 28 22 18 14 2 4 42 35 6490
2011 Either English or French 16 26 15 16 22 2 3 44 40 25307
2008 Bilingual 20 34 14 15 13 2 2 55 30 67786
2008 Unilingual English 14 31 13 18 21 1 2 46 40 70814
2008 Unilingual French 11 32 21 17 12 3 4 46 31 5195
2008 Either English or French 17 33 14 15 17 2 2 52 33 19383

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 23 13 5 3 1 4 77 9 77951
2019 Unilingual English 51 24 13 5 3 1 3 78 9 72351
2019 Unilingual French 54 19 13 4 2 1 6 78 7 4526
2019 Either English or French 52 23 11 4 3 1 5 80 8 25746

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 10 7 4 4 1 12 84 8 77922
2019 Unilingual English 52 11 8 5 7 3 15 76 14 72292
2019 Unilingual French 40 14 12 10 10 3 10 63 23 4530
2019 Either English or French 54 11 8 4 5 3 15 79 12 25724

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 23 14 6 3 1 3 76 10 77820
2019 Unilingual English 40 25 17 7 6 2 3 69 14 72227
2019 Unilingual French 32 22 21 12 7 2 5 58 20 4532
2019 Either English or French 43 23 16 7 5 2 4 70 13 25684

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 20 15 8 5 3 5 71 13 77702
2019 Unilingual English 37 22 17 9 8 3 4 64 18 72021
2019 Unilingual French 31 21 21 12 8 3 5 56 21 4518
2019 Either English or French 41 21 15 8 7 4 5 68 16 25628

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 14 11 7 7 2 6 73 15 77773
2019 Unilingual English 35 18 15 11 12 4 4 58 25 72160
2019 Unilingual French 28 16 18 15 14 3 6 48 32 4525
2019 Either English or French 42 18 14 9 8 4 6 66 19 25650

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 13 7 3 2 2 5 88 5 77789
2019 Unilingual English 63 16 8 3 2 2 4 85 6 72167
2019 Unilingual French 55 18 12 4 2 3 6 80 7 4519
2019 Either English or French 61 17 8 3 2 3 6 85 6 25673

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 9 5 2 3 3 4 90 5 77658
2019 Unilingual English 70 10 5 3 4 4 4 87 7 72090
2019 Unilingual French 66 13 7 3 3 3 5 85 7 4503
2019 Either English or French 70 9 6 2 3 4 5 88 6 25639

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 6 3 1 1 2 9 94 3 77612
2019 Unilingual English 74 8 4 2 2 2 8 91 4 72101
2019 Unilingual French 69 11 5 2 2 2 9 90 4 4507
2019 Either English or French 72 9 4 2 2 3 9 91 5 25653

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 41 19 9 4 4 0 66 14 77944
2019 Unilingual English 20 40 19 12 7 3 0 62 19 72404
2019 Unilingual French 10 34 32 13 5 5 1 47 19 4523
2019 Either English or French 22 37 19 11 7 4 1 62 18 25732
2017 Bilingual 21 38 21 10 6 4 0 61 17 74357
2017 Unilingual English 19 35 20 13 9 4 0 56 23 70651
2017 Unilingual French 10 32 31 14 7 6 1 45 23 4965
2017 Either English or French 21 32 20 12 9 5 1 56 22 23431

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 39 13 6 3 2 0 78 9 77643
2019 Unilingual English 34 37 14 8 5 2 0 73 13 72103
2019 Unilingual French 24 47 19 5 3 2 0 73 8 4506
2019 Either English or French 40 34 13 7 5 2 0 75 11 25624
2017 Bilingual 37 42 12 5 2 2 0 81 7 74341
2017 Unilingual English 37 38 13 7 4 2 0 76 11 70638
2017 Unilingual French 24 50 17 5 2 3 0 76 7 4959
2017 Either English or French 41 35 12 6 4 2 0 78 10 23418
2014 Bilingual 38 39 12 5 2 3 0 80 7 76904
2014 Unilingual English 39 35 13 7 4 2 0 76 11 74530
2014 Unilingual French 21 51 18 5 2 3 1 74 7 5677
2014 Either English or French 41 34 13 6 4 2 0 77 10 22747
2011 Bilingual 32 40 15 6 3 3 0 75 10 82835
2011 Unilingual English 30 38 15 8 6 3 0 70 14 82113
2011 Unilingual French 20 45 22 6 3 4 0 68 9 6490
2011 Either English or French 31 36 16 8 6 3 0 68 15 25297

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 36 12 4 2 3 0 82 6 77717
2019 Unilingual English 41 33 15 5 3 3 0 77 8 72132
2019 Unilingual French 29 45 17 4 2 3 1 77 6 4515
2019 Either English or French 46 30 13 4 3 3 1 79 8 25679
2017 Bilingual 37 38 14 4 3 4 1 78 7 74337
2017 Unilingual English 38 33 16 4 4 4 1 75 9 70582
2017 Unilingual French 22 44 20 6 4 4 1 69 10 4962
2017 Either English or French 41 32 15 4 4 4 1 76 8 23410
2014 Bilingual 40 37 13 3 2 5 1 81 5 76882
2014 Unilingual English 42 32 14 4 3 4 1 78 8 74488
2014 Unilingual French 23 48 17 4 2 4 1 75 7 5677
2014 Either English or French 43 31 14 4 3 4 1 78 7 22731

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 35 9 4 2 0 0 85 6 77895
2019 Unilingual English 46 33 10 6 5 0 0 79 11 72345
2019 Unilingual French 36 45 12 4 3 0 0 81 7 4531
2019 Either English or French 51 30 9 5 4 0 0 82 9 25741
2017 Bilingual 43 40 9 5 3 0 0 84 8 74393
2017 Unilingual English 42 35 10 7 5 0 0 78 12 70668
2017 Unilingual French 29 50 13 5 3 0 0 79 8 4956
2017 Either English or French 46 33 10 6 5 0 0 80 11 23432
2014 Bilingual 44 38 10 5 3 0 0 82 8 76839
2014 Unilingual English 42 35 11 7 5 0 0 77 12 74491
2014 Unilingual French 26 51 14 5 3 1 0 78 8 5672
2014 Either English or French 44 34 11 6 5 0 0 78 11 22744
2011 Bilingual 39 40 11 6 3 0 0 80 9 82741
2011 Unilingual English 36 37 12 8 6 0 0 74 14 82004
2011 Unilingual French 25 49 17 5 3 1 0 75 9 6458
2011 Either English or French 37 36 13 7 6 1 0 74 13 25262
2008 Bilingual 35 42 12 7 4 0 0 77 10 67838
2008 Unilingual English 32 39 12 9 7 0 0 72 16 70813
2008 Unilingual French 24 49 17 7 3 0 0 73 11 5180
2008 Either English or French 34 38 12 8 7 1 0 73 15 19388

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 32 15 7 4 0 0 73 12 77855
2019 Unilingual English 36 31 15 9 8 0 0 68 17 72296
2019 Unilingual French 29 39 19 7 5 1 0 69 12 4522
2019 Either English or French 43 28 13 8 7 1 0 71 15 25719
2017 Bilingual 34 34 17 8 6 1 0 69 14 74297
2017 Unilingual English 32 31 16 11 9 1 0 64 20 70632
2017 Unilingual French 24 39 21 9 5 1 0 64 15 4956
2017 Either English or French 37 30 16 9 8 1 0 67 17 23417
2014 Bilingual 29 36 18 10 6 1 0 66 16 76904
2014 Unilingual English 27 34 16 13 10 1 0 61 23 74549
2014 Unilingual French 17 44 24 9 5 1 0 62 14 5678
2014 Either English or French 31 33 16 11 9 1 0 64 19 22759
2011 Bilingual 30 36 18 9 6 1 0 67 15 82853
2011 Unilingual English 27 34 18 11 8 1 0 62 20 82132
2011 Unilingual French 19 43 23 8 4 1 0 64 13 6481
2011 Either English or French 28 34 18 10 8 1 0 63 18 25305

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 35 14 8 4 0 0 74 12 77594
2019 Unilingual English 35 33 14 10 7 0 0 68 18 72021
2019 Unilingual French 26 42 19 7 4 0 0 69 12 4498
2019 Either English or French 40 30 13 9 7 0 0 71 16 25608
2017 Bilingual 33 37 15 9 5 0 0 71 14 74363
2017 Unilingual English 31 34 15 12 8 0 0 65 20 70636
2017 Unilingual French 21 42 23 9 5 0 0 64 14 4959
2017 Either English or French 35 32 15 10 8 0 0 68 18 23405
2014 Bilingual 28 38 17 10 6 0 0 66 16 76882
2014 Unilingual English 26 35 16 14 9 0 0 61 23 74533
2014 Unilingual French 16 44 25 10 5 1 0 61 14 5680
2014 Either English or French 29 35 16 12 8 0 0 64 20 22746
2011 Bilingual 29 39 17 10 5 0 0 68 15 82786
2011 Unilingual English 26 37 16 13 8 0 0 63 21 82067
2011 Unilingual French 18 45 24 8 4 1 0 63 13 6474
2011 Either English or French 27 37 17 11 8 0 0 64 19 25277
2008 Bilingual 30 41 15 10 5 0 0 71 14 67840
2008 Unilingual English 27 39 14 13 8 0 0 66 21 70827
2008 Unilingual French 21 46 21 9 3 1 0 67 12 5187
2008 Either English or French 29 39 14 11 7 0 0 67 18 19398

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 26 17 10 7 3 1 65 17 78007
2019 Unilingual English 33 24 18 12 10 3 1 59 22 72434
2019 Unilingual French 26 30 22 10 7 5 0 59 18 4529
2019 Either English or French 34 23 18 11 9 4 1 60 21 25767
2017 Bilingual 31 27 18 11 8 4 1 62 20 74372
2017 Unilingual English 30 24 18 12 11 4 1 57 24 70619
2017 Unilingual French 22 32 21 11 7 6 1 58 19 4956
2017 Either English or French 31 24 18 11 10 5 1 59 22 23401
2014 Bilingual 29 27 19 12 9 4 1 58 22 76898
2014 Unilingual English 28 25 18 13 11 4 1 56 26 74532
2014 Unilingual French 20 33 23 10 7 6 1 57 18 5679
2014 Either English or French 29 25 18 12 10 4 1 57 24 22753
2011 Bilingual 31 27 17 11 9 5 1 61 21 82836
2011 Unilingual English 29 26 17 13 11 4 1 58 25 82106
2011 Unilingual French 22 33 20 10 6 7 1 61 17 6479
2011 Either English or French 28 26 18 12 11 5 1 57 24 25301
2008 Bilingual 29 29 17 12 8 4 1 61 21 67822
2008 Unilingual English 27 28 16 13 10 5 1 58 24 70817
2008 Unilingual French 23 34 20 10 6 7 1 61 18 5186
2008 Either English or French 26 28 18 13 9 5 1 58 24 19402
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 31 36 33 78149
2019 Unilingual English 25 38 37 72592
2019 Unilingual French 17 56 26 4544
2019 Either English or French 24 39 37 25789
2017 Bilingual 31 38 32 74432
2017 Unilingual English 24 41 35 70713
2017 Unilingual French 16 60 24 4967
2017 Either English or French 22 42 36 23458
2014 Bilingual 31 36 32 76894
2014 Unilingual English 23 41 36 74556
2014 Unilingual French 16 63 21 5678
2014 Either English or French 20 44 36 22741
2011 Bilingual 32 38 30 82949
2011 Unilingual English 24 43 33 82245
2011 Unilingual French 18 63 19 6489
2011 Either English or French 22 45 34 25349

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 13 37 33 4 6 6 24599
2019 Unilingual English 19 31 26 7 12 6 18163
2019 Unilingual French 27 29 20 7 12 6 791
2019 Either English or French 12 25 22 6 29 5 6030
2017 Bilingual 15 33 35 5 5 6 22973
2017 Unilingual English 21 28 25 8 11 6 16842
2017 Unilingual French 36 27 19 5 7 6 837
2017 Either English or French 16 24 20 8 25 7 4975
2014 Bilingual 14 34 36 7 9999 8 24445
2014 Unilingual English 23 30 24 12 9999 12 17326
2014 Unilingual French 40 23 15 9 9999 13 935
2014 Either English or French 18 28 24 13 9999 17 4717
2011 Bilingual 16 35 36 6 9999 8 26684
2011 Unilingual English 23 30 27 10 9999 10 19858
2011 Unilingual French 40 23 20 8 9999 9 1167
2011 Either English or French 17 31 27 10 9999 14 5631
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 45 9 6 2 1 3 82 8 77784
2019 Unilingual English 37 46 8 5 2 1 1 85 8 72276
2019 Unilingual French 17 52 18 8 3 1 2 70 12 4520
2019 Either English or French 31 45 11 7 3 1 2 78 11 25712

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 27 8 2 1 4 3 88 4 77790
2019 Unilingual English 53 27 9 3 2 4 1 85 6 72244
2019 Unilingual French 36 44 10 3 1 3 1 84 5 4526
2019 Either English or French 50 26 10 3 2 6 2 83 6 25697
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 77991
2019 Unilingual English 15 85 72414
2019 Unilingual French 13 87 4532
2019 Either English or French 14 86 25749

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 9113
2019 Unilingual English 53 47 10303
2019 Unilingual French 58 42 522
2019 Either English or French 55 45 3216

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 9113
2019 Unilingual English 61 39 10303
2019 Unilingual French 50 50 522
2019 Either English or French 60 40 3216

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 9113
2019 Unilingual English 8 92 10303
2019 Unilingual French 6 94 522
2019 Either English or French 5 95 3216

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 2 98 9113
2019 Unilingual English 6 94 10303
2019 Unilingual French 9 91 522
2019 Either English or French 9 91 3216

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 9113
2019 Unilingual English 7 93 10303
2019 Unilingual French 3 97 522
2019 Either English or French 8 92 3216

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 9113
2019 Unilingual English 11 89 10303
2019 Unilingual French 4 96 522
2019 Either English or French 12 88 3216

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 9113
2019 Unilingual English 4 96 10303
2019 Unilingual French 5 95 522
2019 Either English or French 5 95 3216

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 9020
2019 Unilingual English 41 59 10197
2019 Unilingual French 32 68 511
2019 Either English or French 40 60 3190

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 9020
2019 Unilingual English 40 60 10197
2019 Unilingual French 41 59 511
2019 Either English or French 38 62 3190

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 9020
2019 Unilingual English 49 51 10197
2019 Unilingual French 40 60 511
2019 Either English or French 45 55 3190

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 9020
2019 Unilingual English 42 58 10197
2019 Unilingual French 37 63 511
2019 Either English or French 42 58 3190

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 9020
2019 Unilingual English 33 67 10197
2019 Unilingual French 23 77 511
2019 Either English or French 29 71 3190

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 55 45 9020
2019 Unilingual English 54 46 10197
2019 Unilingual French 64 36 511
2019 Either English or French 55 45 3190

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 9020
2019 Unilingual English 37 63 10197
2019 Unilingual French 35 65 511
2019 Either English or French 37 63 3190

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 1 99 9020
2019 Unilingual English 2 98 10197
2019 Unilingual French 2 98 511
2019 Either English or French 3 97 3190

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 9020
2019 Unilingual English 10 90 10197
2019 Unilingual French 7 93 511
2019 Either English or French 13 87 3190

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 9020
2019 Unilingual English 13 87 10197
2019 Unilingual French 17 83 511
2019 Either English or French 14 86 3190

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 9020
2019 Unilingual English 51 49 10197
2019 Unilingual French 41 59 511
2019 Either English or French 51 49 3190

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 9020
2019 Unilingual English 28 72 10197
2019 Unilingual French 19 81 511
2019 Either English or French 28 72 3190

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 9020
2019 Unilingual English 16 84 10197
2019 Unilingual French 16 84 511
2019 Either English or French 17 83 3190

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 8967
2019 Unilingual English 50 50 10143
2019 Unilingual French 56 44 509
2019 Either English or French 47 53 3172

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 8967
2019 Unilingual English 27 73 10143
2019 Unilingual French 26 74 509
2019 Either English or French 26 74 3172

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 8967
2019 Unilingual English 8 92 10143
2019 Unilingual French 11 89 509
2019 Either English or French 7 93 3172

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 8967
2019 Unilingual English 22 78 10143
2019 Unilingual French 31 69 509
2019 Either English or French 23 77 3172

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 8967
2019 Unilingual English 10 90 10143
2019 Unilingual French 13 87 509
2019 Either English or French 10 90 3172

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 8967
2019 Unilingual English 8 92 10143
2019 Unilingual French 13 87 509
2019 Either English or French 9 91 3172

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 8967
2019 Unilingual English 14 86 10143
2019 Unilingual French 18 82 509
2019 Either English or French 15 85 3172

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 8967
2019 Unilingual English 11 89 10143
2019 Unilingual French 14 86 509
2019 Either English or French 11 89 3172

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 24 76 8967
2019 Unilingual English 28 72 10143
2019 Unilingual French 18 82 509
2019 Either English or French 28 72 3172

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 8489
2019 Unilingual English 10 90 9361
2019 Unilingual French 16 84 444
2019 Either English or French 12 88 2909

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 8489
2019 Unilingual English 19 81 9361
2019 Unilingual French 17 83 444
2019 Either English or French 22 78 2909

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 8489
2019 Unilingual English 9 91 9361
2019 Unilingual French 14 86 444
2019 Either English or French 11 89 2909

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 8489
2019 Unilingual English 6 94 9361
2019 Unilingual French 7 93 444
2019 Either English or French 6 94 2909

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 8489
2019 Unilingual English 10 90 9361
2019 Unilingual French 14 86 444
2019 Either English or French 10 90 2909

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 8489
2019 Unilingual English 8 92 9361
2019 Unilingual French 8 92 444
2019 Either English or French 7 93 2909

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 8489
2019 Unilingual English 8 92 9361
2019 Unilingual French 7 93 444
2019 Either English or French 7 93 2909

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 8489
2019 Unilingual English 11 89 9361
2019 Unilingual French 10 90 444
2019 Either English or French 15 85 2909

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 8489
2019 Unilingual English 12 88 9361
2019 Unilingual French 13 87 444
2019 Either English or French 13 87 2909

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 8489
2019 Unilingual English 34 66 9361
2019 Unilingual French 23 77 444
2019 Either English or French 31 69 2909

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 8489
2019 Unilingual English 9 91 9361
2019 Unilingual French 11 89 444
2019 Either English or French 9 91 2909

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 8489
2019 Unilingual English 50 50 9361
2019 Unilingual French 34 66 444
2019 Either English or French 47 53 2909

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 1 99 8489
2019 Unilingual English 2 98 9361
2019 Unilingual French 2 98 444
2019 Either English or French 2 98 2909

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 8489
2019 Unilingual English 61 39 9361
2019 Unilingual French 38 62 444
2019 Either English or French 56 44 2909

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 8489
2019 Unilingual English 4 96 9361
2019 Unilingual French 6 94 444
2019 Either English or French 4 96 2909

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 8489
2019 Unilingual English 13 87 9361
2019 Unilingual French 17 83 444
2019 Either English or French 12 88 2909

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 77915
2019 Unilingual English 20 80 72284
2019 Unilingual French 17 83 4530
2019 Either English or French 17 83 25704

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 18 18 7 6 26 8 53 20 78016
2019 Unilingual English 18 17 19 9 9 21 6 48 25 72466
2019 Unilingual French 12 24 20 8 7 21 8 51 21 4533
2019 Either English or French 21 15 18 7 8 22 8 53 21 25756
2017 Bilingual 15 19 18 7 6 27 8 52 20 74422
2017 Unilingual English 17 18 20 8 10 22 6 48 25 70732
2017 Unilingual French 11 26 21 8 6 21 7 51 20 4965
2017 Either English or French 19 17 18 7 9 22 8 52 22 23449
2014 Bilingual 15 18 18 7 6 28 8 52 19 76897
2014 Unilingual English 17 19 20 8 9 22 5 48 24 74522
2014 Unilingual French 9 27 22 9 6 22 6 50 20 5677
2014 Either English or French 18 18 20 7 8 22 7 51 21 22748

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 32 16 6 4 8 1 71 11 78033
2019 Unilingual English 33 28 16 8 7 7 1 67 16 72422
2019 Unilingual French 24 42 17 6 4 6 1 71 12 4529
2019 Either English or French 38 26 15 6 6 8 1 70 13 25745
2017 Bilingual 27 33 17 6 5 10 1 68 12 74343
2017 Unilingual English 29 29 17 8 8 8 1 64 17 70633
2017 Unilingual French 19 42 20 6 5 7 1 66 12 4954
2017 Either English or French 32 28 16 7 7 9 2 67 15 23410
2014 Bilingual 25 32 19 6 4 13 1 66 12 76888
2014 Unilingual English 27 29 19 8 7 9 1 62 17 74493
2014 Unilingual French 15 44 20 7 4 8 1 65 12 5674
2014 Either English or French 29 28 18 7 6 10 1 65 15 22731
2011 Bilingual 31 38 15 6 3 7 0 74 9 82824
2011 Unilingual English 31 35 16 8 5 5 0 70 14 82087
2011 Unilingual French 25 46 16 6 3 4 0 74 9 6470
2011 Either English or French 33 34 16 7 5 6 0 71 13 25284
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 77942
2019 Unilingual English 8 92 72389
2019 Unilingual French 6 94 4521
2019 Either English or French 8 92 25727

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 4997
2019 Unilingual English 38 62 5772
2019 Unilingual French 36 64 267
2019 Either English or French 41 59 1855

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 77 23 4997
2019 Unilingual English 76 24 5772
2019 Unilingual French 76 24 267
2019 Either English or French 74 26 1855

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4997
2019 Unilingual English 4 96 5772
2019 Unilingual French 3 97 267
2019 Either English or French 4 96 1855

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 1 99 4997
2019 Unilingual English 4 96 5772
2019 Unilingual French 5 95 267
2019 Either English or French 6 94 1855

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 4997
2019 Unilingual English 8 92 5772
2019 Unilingual French 4 96 267
2019 Either English or French 9 91 1855

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 4997
2019 Unilingual English 10 90 5772
2019 Unilingual French 6 94 267
2019 Either English or French 12 88 1855

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 4997
2019 Unilingual English 9 91 5772
2019 Unilingual French 10 90 267
2019 Either English or French 9 91 1855

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 4913
2019 Unilingual English 29 71 5676
2019 Unilingual French 15 85 257
2019 Either English or French 31 69 1823

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 4913
2019 Unilingual English 19 81 5676
2019 Unilingual French 17 83 257
2019 Either English or French 22 78 1823

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 4913
2019 Unilingual English 16 84 5676
2019 Unilingual French 16 84 257
2019 Either English or French 18 82 1823

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4913
2019 Unilingual English 6 94 5676
2019 Unilingual French 3 97 257
2019 Either English or French 9 91 1823

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 4913
2019 Unilingual English 30 70 5676
2019 Unilingual French 14 86 257
2019 Either English or French 27 73 1823

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 4913
2019 Unilingual English 31 69 5676
2019 Unilingual French 19 81 257
2019 Either English or French 29 71 1823

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 4913
2019 Unilingual English 4 96 5676

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 2 98 4913
2019 Unilingual English 2 98 5676
2019 Unilingual French 0 100 257
2019 Either English or French 3 97 1823

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 4913
2019 Unilingual English 9 91 5676
2019 Unilingual French 3 97 257
2019 Either English or French 8 92 1823

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 4913
2019 Unilingual English 15 85 5676
2019 Unilingual French 16 84 257
2019 Either English or French 13 87 1823

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 1 99 4913
2019 Unilingual English 1 99 5676

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 4913
2019 Unilingual English 19 81 5676
2019 Unilingual French 10 90 257
2019 Either English or French 17 83 1823

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 4913
2019 Unilingual English 0 100 5676

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 4913
2019 Unilingual English 16 84 5676
2019 Unilingual French 35 65 257
2019 Either English or French 18 82 1823

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 4867
2019 Unilingual English 29 71 5629
2019 Unilingual French 37 63 254
2019 Either English or French 25 75 1811

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 4867
2019 Unilingual English 14 86 5629
2019 Unilingual French 13 87 254
2019 Either English or French 14 86 1811

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4867
2019 Unilingual English 5 95 5629
2019 Unilingual French 4 96 254
2019 Either English or French 5 95 1811

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 4867
2019 Unilingual English 19 81 5629
2019 Unilingual French 24 76 254
2019 Either English or French 19 81 1811

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4867
2019 Unilingual English 5 95 5629
2019 Unilingual French 6 94 254
2019 Either English or French 5 95 1811

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4867
2019 Unilingual English 7 93 5629
2019 Unilingual French 10 90 254
2019 Either English or French 7 93 1811

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 4867
2019 Unilingual English 9 91 5629
2019 Unilingual French 13 87 254
2019 Either English or French 10 90 1811

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 4867
2019 Unilingual English 7 93 5629
2019 Unilingual French 10 90 254
2019 Either English or French 9 91 1811

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 4867
2019 Unilingual English 49 51 5629
2019 Unilingual French 42 58 254
2019 Either English or French 49 51 1811

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 4298
2019 Unilingual English 5 95 4967
2019 Unilingual French 8 92 211
2019 Either English or French 6 94 1573

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 4298
2019 Unilingual English 14 86 4967
2019 Unilingual French 12 88 211
2019 Either English or French 15 85 1573

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 4298
2019 Unilingual English 3 97 4967
2019 Unilingual French 8 92 211
2019 Either English or French 5 95 1573

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 4298
2019 Unilingual English 2 98 4967
2019 Unilingual French 3 97 211
2019 Either English or French 3 97 1573

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 4298
2019 Unilingual English 3 97 4967
2019 Unilingual French 5 95 211
2019 Either English or French 4 96 1573

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 4298
2019 Unilingual English 4 96 4967
2019 Unilingual French 5 95 211
2019 Either English or French 3 97 1573

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 4298
2019 Unilingual English 6 94 4967
2019 Unilingual French 2 98 211
2019 Either English or French 5 95 1573

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 4298
2019 Unilingual English 10 90 4967
2019 Unilingual French 11 89 211
2019 Either English or French 14 86 1573

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 4298
2019 Unilingual English 10 90 4967
2019 Unilingual French 11 89 211
2019 Either English or French 10 90 1573

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 26 74 4298
2019 Unilingual English 28 72 4967
2019 Unilingual French 21 79 211
2019 Either English or French 27 73 1573

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 4298
2019 Unilingual English 8 92 4967
2019 Unilingual French 13 87 211
2019 Either English or French 9 91 1573

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 4298
2019 Unilingual English 46 54 4967
2019 Unilingual French 36 64 211
2019 Either English or French 45 55 1573

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 1 99 4298
2019 Unilingual English 2 98 4967

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 60 40 4298
2019 Unilingual English 64 36 4967
2019 Unilingual French 56 44 211
2019 Either English or French 61 39 1573

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 4298
2019 Unilingual English 4 96 4967
2019 Unilingual French 6 94 211
2019 Either English or French 4 96 1573

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 4298
2019 Unilingual English 10 90 4967
2019 Unilingual French 12 88 211
2019 Either English or French 11 89 1573

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 77905
2019 Unilingual English 11 89 72305
2019 Unilingual French 10 90 4519
2019 Either English or French 10 90 25725

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 17 19 4 3 30 8 57 11 77933
2019 Unilingual English 21 16 22 5 5 25 6 53 15 72357
2019 Unilingual French 14 25 22 4 4 24 8 57 12 4530
2019 Either English or French 24 15 20 4 5 25 8 57 14 25719
2017 Bilingual 16 19 18 3 3 33 8 59 10 74385
2017 Unilingual English 18 18 22 4 5 28 6 54 13 70674
2017 Unilingual French 11 28 22 4 3 24 7 57 11 4959
2017 Either English or French 21 17 20 4 4 26 7 57 13 23425
2014 Bilingual 15 17 19 3 2 36 8 58 10 76884
2014 Unilingual English 18 17 23 4 4 28 6 53 12 74504
2014 Unilingual French 10 29 22 4 2 26 6 57 10 5679
2014 Either English or French 19 18 22 4 4 26 6 55 12 22733

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 30 17 4 3 11 1 74 7 77907
2019 Unilingual English 36 27 18 5 5 9 1 70 11 72353
2019 Unilingual French 24 41 17 4 3 8 1 72 8 4515
2019 Either English or French 40 24 16 4 4 10 2 72 9 25690
2017 Bilingual 29 34 16 3 3 13 2 74 7 74292
2017 Unilingual English 32 29 18 5 4 11 1 70 10 70579
2017 Unilingual French 19 42 19 4 3 10 2 70 8 4947
2017 Either English or French 35 27 16 4 4 11 2 71 10 23406
2014 Bilingual 27 31 17 3 2 17 2 72 7 76848
2014 Unilingual English 30 28 19 5 4 13 1 68 10 74472
2014 Unilingual French 15 44 20 5 2 13 1 68 8 5675
2014 Either English or French 32 27 18 4 4 13 2 69 9 22717
2011 Bilingual 35 38 14 3 2 9 0 80 5 82815
2011 Unilingual English 36 34 15 5 3 7 0 76 8 82081
2011 Unilingual French 25 49 15 3 1 6 0 79 5 6486
2011 Either English or French 36 34 15 5 3 7 0 76 9 25307
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 27 21 12 14 0 1 52 26 78017
2019 Unilingual English 24 27 20 12 16 0 1 51 29 72456
2019 Unilingual French 17 18 22 17 25 0 1 35 42 4536
2019 Either English or French 26 27 19 11 15 0 1 54 27 25774
2017 Bilingual 22 23 20 14 18 0 2 46 33 74297
2017 Unilingual English 22 25 19 14 19 0 1 48 33 70601
2017 Unilingual French 13 15 19 18 32 0 2 28 52 4966
2017 Either English or French 22 24 19 14 18 1 2 48 33 23399

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 27 27 16 11 0 1 46 27 77996
2019 Unilingual English 22 30 24 13 10 0 1 52 23 72408
2019 Unilingual French 21 26 30 14 7 0 1 48 22 4531
2019 Either English or French 31 30 21 10 7 0 1 62 17 25753
2017 Bilingual 15 25 29 18 12 0 1 40 30 74358
2017 Unilingual English 20 29 25 14 10 0 1 50 25 70618
2017 Unilingual French 17 24 32 16 9 0 1 42 26 4954
2017 Either English or French 27 30 23 12 8 0 2 57 20 23387

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 30 24 13 8 0 1 55 21 77638
2019 Unilingual English 33 31 19 9 6 0 2 66 15 72075
2019 Unilingual French 23 30 26 11 7 1 2 54 19 4503
2019 Either English or French 42 28 15 7 5 1 3 73 12 25639
2017 Bilingual 19 28 25 16 10 0 2 48 26 74196
2017 Unilingual English 29 31 20 10 6 1 3 62 17 70461
2017 Unilingual French 19 27 28 14 9 1 3 47 24 4935
2017 Either English or French 36 28 17 9 5 1 5 68 15 23355

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 25 23 17 13 0 1 46 31 77645
2019 Unilingual English 24 24 20 14 15 1 1 50 30 72159
2019 Unilingual French 22 25 24 15 11 1 2 48 27 4510
2019 Either English or French 34 24 17 11 12 1 2 59 24 25658
2017 Bilingual 17 23 24 19 15 1 2 41 35 74337
2017 Unilingual English 22 24 21 16 15 1 2 47 31 70583
2017 Unilingual French 20 23 25 16 12 1 3 45 29 4949
2017 Either English or French 28 23 19 13 12 2 3 53 27 23401

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 25 14 7 5 0 5 74 12 77716
2019 Unilingual English 55 22 10 4 4 0 5 81 9 72151
2019 Unilingual French 48 24 12 4 3 1 7 79 8 4521
2019 Either English or French 61 18 8 3 3 1 6 85 6 25662
2017 Bilingual 37 25 16 7 5 1 9 69 14 74245
2017 Unilingual English 48 23 11 5 3 1 9 79 9 70452
2017 Unilingual French 40 26 14 5 3 1 11 75 9 4953
2017 Either English or French 53 20 9 4 3 1 11 82 8 23361

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 29 20 10 8 0 1 61 18 77871
2019 Unilingual English 34 29 19 9 8 0 1 64 17 72300
2019 Unilingual French 37 27 19 8 6 0 2 66 14 4526
2019 Either English or French 39 28 17 8 7 0 1 68 15 25728
2017 Bilingual 27 29 23 12 8 0 1 57 20 74164
2017 Unilingual English 29 31 21 11 8 0 1 61 18 70398
2017 Unilingual French 30 29 23 9 7 0 2 60 16 4948
2017 Either English or French 33 29 19 10 7 0 1 64 17 23339

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 35 21 9 5 1 1 65 14 77770
2019 Unilingual English 28 34 20 9 6 1 1 64 16 72297
2019 Unilingual French 27 33 23 10 4 1 2 62 15 4519
2019 Either English or French 36 31 17 8 6 1 1 69 14 25688
2017 Bilingual 26 33 23 11 6 1 2 60 17 74110
2017 Unilingual English 26 32 21 11 7 1 1 59 19 70356
2017 Unilingual French 25 30 26 12 4 1 2 57 17 4940
2017 Either English or French 31 30 19 10 6 1 2 64 17 23320

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 33 24 12 6 0 1 57 19 77747
2019 Unilingual English 24 32 22 12 8 1 1 57 20 72255
2019 Unilingual French 23 32 24 13 5 1 1 57 18 4507
2019 Either English or French 32 30 19 10 7 1 1 64 17 25687
2017 Bilingual 20 31 25 14 8 1 1 52 23 74125
2017 Unilingual English 22 31 22 14 8 1 1 55 23 70369
2017 Unilingual French 23 29 26 14 6 1 2 53 21 4944
2017 Either English or French 28 30 20 12 7 1 2 60 19 23318

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 31 21 11 6 0 1 62 17 77696
2019 Unilingual English 31 31 19 10 7 0 1 63 18 72187
2019 Unilingual French 30 33 21 9 4 1 1 64 14 4499
2019 Either English or French 37 28 18 9 7 1 1 66 16 25659
2017 Bilingual 26 31 21 12 7 0 2 58 20 74125
2017 Unilingual English 28 31 19 12 8 1 2 61 20 70408
2017 Unilingual French 27 31 22 12 5 1 2 60 17 4949
2017 Either English or French 33 29 18 10 6 1 2 64 17 23334

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 27 15 8 6 0 1 71 14 77677
2019 Unilingual English 40 27 15 9 8 1 1 68 17 72149
2019 Unilingual French 33 28 19 11 7 1 1 63 18 4515
2019 Either English or French 44 25 14 8 8 1 1 70 16 25627

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 31 20 10 5 0 1 64 15 77489
2019 Unilingual English 32 32 19 10 6 0 1 64 16 72009
2019 Unilingual French 29 30 23 10 5 1 1 61 16 4495
2019 Either English or French 37 30 17 8 6 1 1 68 14 25586
2017 Bilingual 27 31 22 11 6 1 2 59 18 73990
2017 Unilingual English 28 32 20 11 7 1 2 61 18 70242
2017 Unilingual French 25 30 23 12 6 1 2 57 19 4930
2017 Either English or French 32 31 18 9 6 1 2 65 16 23278

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 23 12 5 3 0 2 80 9 77544
2019 Unilingual English 50 25 13 6 5 0 1 77 10 72029
2019 Unilingual French 44 28 17 6 3 0 2 73 9 4492
2019 Either English or French 54 23 12 5 4 0 2 78 10 25585
2017 Bilingual 54 23 12 5 3 0 2 79 9 74349
2017 Unilingual English 50 25 13 6 4 0 2 77 10 70610
2017 Unilingual French 42 27 18 7 4 0 2 70 11 4961
2017 Either English or French 52 24 13 6 4 0 2 77 10 23404

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 12 5 2 2 1 7 91 4 77510
2019 Unilingual English 70 13 5 2 3 1 6 89 5 72038
2019 Unilingual French 61 21 8 2 1 1 5 88 4 4492
2019 Either English or French 70 13 6 2 3 1 5 88 6 25596
2017 Bilingual 70 13 6 4 3 1 4 86 7 74336
2017 Unilingual English 68 14 7 4 4 1 3 85 8 70609
2017 Unilingual French 59 18 9 5 4 1 4 82 10 4960
2017 Either English or French 68 14 6 4 3 1 3 86 8 23396

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 12 6 4 4 1 3 86 8 77776
2019 Unilingual English 69 13 7 4 5 1 2 84 9 72210
2019 Unilingual French 65 15 8 5 5 0 3 83 10 4527
2019 Either English or French 71 12 6 4 4 1 2 86 8 25673
2017 Bilingual 55 26 10 4 2 0 3 83 7 74299
2017 Unilingual English 52 29 10 4 3 0 2 83 7 70568
2017 Unilingual French 47 27 13 6 3 0 3 77 10 4957
2017 Either English or French 56 26 9 4 2 1 2 84 6 23375

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 25 10 4 2 0 2 84 6 77585
2019 Unilingual English 54 28 10 4 3 0 1 83 7 72009
2019 Unilingual French 52 24 12 5 4 0 2 78 10 4508
2019 Either English or French 60 23 9 3 3 0 1 85 6 25574
2017 Bilingual 58 19 9 6 4 0 3 80 10 74306
2017 Unilingual English 55 22 10 6 5 0 1 78 11 70563
2017 Unilingual French 54 21 10 7 5 0 3 77 12 4957
2017 Either English or French 58 19 9 6 5 1 2 80 10 23380

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 18 9 5 5 0 2 81 10 77422
2019 Unilingual English 57 21 10 5 6 0 1 79 11 71881
2019 Unilingual French 58 19 10 5 5 0 2 79 10 4510
2019 Either English or French 62 17 9 5 5 1 1 81 10 25584
2017 Bilingual 52 14 6 2 1 0 23 87 5 74259
2017 Unilingual English 53 12 5 2 1 0 27 89 4 70507
2017 Unilingual French 54 11 4 2 1 1 27 90 4 4952
2017 Either English or French 59 9 3 1 1 1 26 93 3 23361

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 14 6 2 1 0 20 88 4 77303
2019 Unilingual English 57 11 5 2 1 0 25 90 4 71658
2019 Unilingual French 62 9 4 2 1 0 21 91 4 4499
2019 Either English or French 65 7 3 1 1 1 23 94 2 25476
2017 Bilingual 65 17 7 2 1 0 7 89 3 73971
2017 Unilingual English 60 21 8 3 2 1 6 87 5 70167
2017 Unilingual French 61 18 8 2 1 1 9 88 4 4938
2017 Either English or French 62 19 7 3 2 1 7 88 5 23248

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 17 6 2 1 0 5 90 3 77497
2019 Unilingual English 62 20 8 3 2 0 4 87 5 71932
2019 Unilingual French 69 15 7 2 2 0 6 89 4 4505
2019 Either English or French 67 17 7 2 2 1 4 88 4 25559
2017 Bilingual 67 14 6 3 4 0 5 86 8 74380
2017 Unilingual English 59 19 8 5 5 1 3 81 11 70660
2017 Unilingual French 54 18 10 6 6 0 6 76 13 4960
2017 Either English or French 53 18 10 7 8 1 4 74 15 23409

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 12 5 3 3 0 3 88 6 77761
2019 Unilingual English 66 15 7 4 5 1 2 84 9 72165
2019 Unilingual French 61 15 9 5 6 0 4 79 12 4524
2019 Either English or French 59 16 9 5 8 1 3 78 13 25661
2017 Bilingual 50 28 13 4 2 0 3 80 6 74254
2017 Unilingual English 48 31 12 4 2 0 2 81 6 70519
2017 Unilingual French 49 28 14 4 2 0 3 80 6 4946
2017 Either English or French 49 29 12 4 2 0 3 81 7 23372

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 26 12 4 2 0 2 82 6 77609
2019 Unilingual English 52 29 12 4 2 0 2 82 6 71971
2019 Unilingual French 55 25 12 4 2 0 2 82 6 4511
2019 Either English or French 53 27 12 4 3 0 2 82 6 25607

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 33 35 13 4 0 0 48 17 78081
2019 Unilingual English 17 34 32 12 5 0 0 51 17 72550
2019 Unilingual French 16 32 36 12 4 0 0 48 15 4540
2019 Either English or French 21 35 29 10 4 0 0 57 15 25798
2017 Bilingual 10 28 40 15 6 0 0 39 21 74461
2017 Unilingual English 12 31 37 13 7 0 0 43 20 70740
2017 Unilingual French 11 28 40 15 6 0 1 40 20 4967
2017 Either English or French 16 32 34 11 6 0 0 49 17 23460

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 19 38 23 11 0 0 34 28 77522
2019 Unilingual English 11 19 38 22 10 0 0 32 30 71870
2019 Unilingual French 6 17 37 25 15 0 0 40 22 4508
2019 Either English or French 10 17 35 24 13 0 0 37 27 25581
2017 Bilingual 8 21 40 22 10 0 0 32 28 74245
2017 Unilingual English 10 20 40 21 9 0 0 30 30 70494
2017 Unilingual French 5 17 39 23 14 0 1 38 23 4950
2017 Either English or French 9 18 38 23 12 0 1 35 26 23356

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 41 15 7 3 2 0 76 10 77796
2019 Unilingual English 31 39 15 8 5 2 0 72 13 72328
2019 Unilingual French 21 46 20 7 3 3 0 69 10 4511
2019 Either English or French 31 37 16 8 5 3 0 70 14 25720
2017 Bilingual 25 41 16 8 5 4 0 69 13 74357
2017 Unilingual English 25 40 16 9 7 3 0 67 17 70627
2017 Unilingual French 14 43 23 9 5 5 0 61 15 4952
2017 Either English or French 24 38 16 10 7 5 1 65 18 23431

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 37 17 12 7 1 0 63 19 77980
2019 Unilingual English 24 33 17 14 11 2 0 58 25 72402
2019 Unilingual French 16 39 22 14 8 1 0 56 22 4536
2019 Either English or French 27 32 17 11 10 2 0 61 22 25762
2017 Bilingual 18 40 18 14 8 2 0 59 23 74381
2017 Unilingual English 18 35 17 15 13 2 0 55 28 70653
2017 Unilingual French 10 40 24 15 11 1 0 51 25 4957
2017 Either English or French 20 35 17 13 12 3 0 56 26 23431
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 78007
2019 Unilingual English 17 83 72444
2019 Unilingual French 14 86 4535
2019 Either English or French 17 83 25753
2017 Bilingual 16 84 74368
2017 Unilingual English 18 82 70610
2017 Unilingual French 13 87 4956
2017 Either English or French 18 82 23407
2014 Bilingual 14 86 76766
2014 Unilingual English 17 83 74364
2014 Unilingual French 11 89 5666
2014 Either English or French 17 83 22680

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 83 17 11764
2019 Unilingual English 80 20 12129
2019 Unilingual French 75 25 606
2019 Either English or French 80 20 4456
2017 Bilingual 79 21 11630
2017 Unilingual English 77 23 12850
2017 Unilingual French 72 28 655
2017 Either English or French 77 23 4296
2014 Bilingual 79 21 10398
2014 Unilingual English 78 22 12284
2014 Unilingual French 72 28 613
2014 Either English or French 76 24 3906

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 6 8 3 0 0 83 11 9699
2019 Unilingual English 46 32 6 10 5 0 0 78 15 9598
2019 Unilingual French 39 39 12 7 3 0 1 79 9 465
2019 Either English or French 46 33 7 9 4 1 0 80 13 3546
2017 Bilingual 49 35 6 7 3 0 0 85 10 9273
2017 Unilingual English 46 34 6 8 5 1 1 81 13 9995
2017 Unilingual French 38 42 12 5 2 1 0 81 7 479
2017 Either English or French 42 38 6 8 4 1 1 81 13 3340
2014 Bilingual 52 33 6 6 2 0 0 85 9 8279
2014 Unilingual English 50 31 6 8 4 0 0 82 13 9566
2014 Unilingual French 33 45 13 6 2 1 1 79 8 445
2014 Either English or French 47 33 6 8 5 0 0 80 13 3010
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 31 21 11 10 2 1 25 75 77882
2019 Unilingual English 24 33 20 10 10 2 1 25 75 72265
2019 Unilingual French 22 25 23 14 14 1 1 22 78 4528
2019 Either English or French 28 31 18 9 10 3 1 29 71 25685
2017 Bilingual 31 24 19 11 11 3 1 32 68 74467
2017 Unilingual English 30 25 18 10 12 4 1 31 69 70752
2017 Unilingual French 25 20 21 15 17 1 1 25 75 4968
2017 Either English or French 30 23 18 11 12 4 1 32 68 23457

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 56534
2019 Unilingual English 57 43 52472
2019 Unilingual French 65 35 3436
2019 Either English or French 59 41 17145

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 55689
2019 Unilingual English 46 54 51547
2019 Unilingual French 40 60 3371
2019 Either English or French 51 49 16890

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 23 18 18 19 2 8 39 41 55669
2019 Unilingual English 12 22 18 17 21 2 7 38 42 51661
2019 Unilingual French 6 21 21 19 23 1 10 30 47 3375
2019 Either English or French 14 23 19 15 19 2 8 42 37 16921
2017 Bilingual 11 21 16 17 23 2 10 36 46 48380
2017 Unilingual English 11 22 16 17 25 2 7 36 46 45588
2017 Unilingual French 5 17 17 19 28 1 12 25 55 3564
2017 Either English or French 13 23 16 15 22 2 8 40 41 14691

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 15 16 20 31 2 10 23 58 55687
2019 Unilingual English 7 16 17 18 32 2 8 25 56 51648
2019 Unilingual French 4 14 19 23 32 1 7 20 59 3361
2019 Either English or French 9 18 18 17 27 3 8 30 49 16929
2017 Bilingual 3 9 12 17 45 2 11 14 72 48359
2017 Unilingual English 4 11 12 17 46 3 8 16 70 45559
2017 Unilingual French 2 9 14 19 46 2 8 12 73 3561
2017 Either English or French 5 14 14 17 40 3 8 21 64 14687

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 18 15 10 11 1 7 62 22 77082
2019 Unilingual English 43 18 13 8 10 1 7 66 19 71519
2019 Unilingual French 36 16 14 11 11 1 10 58 25 4464
2019 Either English or French 46 16 11 7 9 2 9 70 17 25510
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