2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 40 39 5 10 4 0 0 80 15 1291
2017 Other occupational group 29 44 5 16 6 0 0 74 22 1038
2014 Other occupational group 34 43 6 11 6 0 0 78 17 1004
2011 Other occupational group 39 44 4 9 3 0 0 83 13 1596
2008 Other occupational group 23 44 6 16 9 0 0 68 26 2896

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 69 17 6 4 2 0 3 88 6 1285
2017 Other occupational group 69 17 4 3 3 0 4 90 6 1038
2014 Other occupational group 64 17 7 5 3 0 4 84 9 1001
2011 Other occupational group 70 16 5 4 2 1 2 88 7 1595
2008 Other occupational group 69 17 5 5 3 0 1 87 8 2890

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 33 7 11 4 0 1 77 15 1284
2017 Other occupational group 39 35 8 11 6 0 1 75 17 1038
2014 Other occupational group 41 31 8 10 8 0 1 73 18 1003
2011 Other occupational group 45 33 9 7 5 0 1 78 13 1593

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 37 12 14 6 0 1 68 20 1289
2018 Other occupational group 29 39 10 13 8 0 1 69 21 1271
2017 Other occupational group 28 37 12 14 9 0 0 65 22 1036
2014 Other occupational group 29 35 13 12 11 0 0 64 23 1002
2011 Other occupational group 32 39 11 10 5 1 3 73 16 1595
2008 Other occupational group 18 39 12 17 11 0 1 58 29 2898

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 32 10 9 4 0 0 77 13 1286
2017 Other occupational group 41 36 8 10 4 0 0 78 14 1034
2014 Other occupational group 44 34 9 8 5 1 0 78 13 1002

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 43 28 12 9 6 1 1 72 15 1287
2018 Other occupational group 39 31 13 8 7 1 1 71 15 1267
2017 Other occupational group 41 30 11 8 8 0 1 72 17 1034
2014 Other occupational group 38 34 11 8 8 1 1 73 16 1003
2011 Other occupational group 40 32 12 8 6 1 2 74 14 1595

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 41 34 12 7 6 0 0 76 13 1289
2018 Other occupational group 36 35 12 9 7 0 0 72 16 1265
2017 Other occupational group 35 41 12 8 4 0 0 76 12 1036
2014 Other occupational group 34 40 13 6 6 0 0 74 13 1002
2011 Other occupational group 39 40 11 7 4 0 0 78 10 1593
2008 Other occupational group 32 41 12 10 5 0 0 73 15 2882

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 27 34 16 13 9 1 1 62 22 1287
2018 Other occupational group 26 29 17 12 14 1 0 56 26 1269
2017 Other occupational group 22 34 17 13 12 0 1 57 26 1038
2014 Other occupational group 23 33 15 14 13 0 0 57 28 1003
2011 Other occupational group 28 35 15 13 8 0 0 64 21 1596

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 37 36 13 10 4 0 0 73 14 1283
2018 Other occupational group 34 36 12 10 7 0 0 71 17 1267
2017 Other occupational group 31 41 13 10 6 0 0 72 15 1036

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 34 10 6 3 1 0 82 9 1283
2018 Other occupational group 45 36 10 6 3 0 0 81 9 1271
2017 Other occupational group 39 40 11 5 4 1 0 80 9 1035
2014 Other occupational group 42 38 10 6 4 1 0 80 9 1004
2011 Other occupational group 42 39 11 5 2 1 0 82 7 1595
2008 Other occupational group 34 39 13 8 5 1 0 73 13 2892

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 32 33 14 11 9 1 0 65 20 1287
2018 Other occupational group 28 34 15 12 10 1 0 62 22 1268
2017 Other occupational group 26 34 16 13 10 1 0 60 23 1036

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 55 28 10 3 3 0 0 84 6 1284
2018 Other occupational group 50 32 11 3 3 0 0 83 7 1263
2017 Other occupational group 55 32 8 2 1 0 0 88 4 1029
2014 Other occupational group 63 24 8 2 3 0 0 88 5 999
2011 Other occupational group 61 28 7 3 1 0 0 89 3 1595

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 27 33 18 12 9 1 1 61 21 1280
2018 Other occupational group 26 33 16 13 11 0 1 59 25 1267
2017 Other occupational group 27 39 12 11 10 0 1 67 21 1028
2014 Other occupational group 24 36 15 13 10 1 1 61 24 1004
2011 Other occupational group 31 35 14 11 7 0 1 67 19 1589

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 31 30 19 10 9 1 1 62 19 1287
2018 Other occupational group 31 30 17 10 11 0 1 61 21 1263
2017 Other occupational group 31 35 15 10 8 0 1 67 18 1029
2014 Other occupational group 30 33 14 12 10 0 0 64 22 1003

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 34 35 15 9 6 0 0 69 15 1268
2018 Other occupational group 32 31 16 11 8 1 0 64 19 1268
2017 Other occupational group 31 36 14 10 8 1 1 68 18 1027
2014 Other occupational group 31 34 15 11 8 1 0 66 19 1004
2011 Other occupational group 39 36 12 7 3 1 1 77 11 1595

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 48 33 11 5 4 0 0 81 9 1287
2018 Other occupational group 44 34 11 6 5 0 0 78 11 1268
2017 Other occupational group 43 37 11 5 3 0 0 81 8 1026
2014 Other occupational group 45 34 11 4 5 0 0 80 9 1003
2011 Other occupational group 46 38 9 4 2 0 0 85 6 1597
2008 Other occupational group 39 43 8 6 3 0 0 82 9 2895

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 27 14 6 4 1 3 75 10 1277
2018 Other occupational group 40 31 13 8 5 1 2 73 13 1280
2017 Other occupational group 37 34 17 5 4 1 2 73 9 1036
2014 Other occupational group 36 36 16 5 4 0 2 74 10 1003
2011 Other occupational group 40 31 14 7 5 1 1 72 13 1594
2008 Other occupational group 32 36 18 7 4 0 2 70 12 2899

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 10 20 26 23 16 2 3 41 31 1284
2018 Other occupational group 11 22 31 19 12 2 4 32 35 1269
2017 Other occupational group 12 22 34 16 10 2 5 28 36 1029
2014 Other occupational group 11 23 33 18 9 2 3 29 36 1003
2011 Other occupational group 8 21 34 19 12 2 5 32 32 1591
2008 Other occupational group 11 26 35 18 7 1 2 26 38 2895

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 9 13 24 25 22 4 3 50 24 1285
2018 Other occupational group 13 16 23 21 19 3 4 43 32 1271
2017 Other occupational group 13 19 25 20 14 3 6 38 35 1028
2014 Other occupational group 12 18 26 22 16 2 4 41 32 1000
2011 Other occupational group 9 17 23 23 17 4 5 45 29 1584
2008 Other occupational group 15 23 28 19 11 2 3 31 39 2891

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 14 17 23 18 17 4 6 39 35 1284
2018 Other occupational group 16 20 24 18 13 3 6 34 39 1268
2017 Other occupational group 17 21 26 13 11 4 8 27 44 1024
2014 Other occupational group 18 20 26 16 11 3 4 30 42 1002
2011 Other occupational group 15 18 25 18 12 4 7 34 37 1582
2008 Other occupational group 15 24 28 18 8 2 4 28 42 2890

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 6 10 24 27 25 2 6 56 18 1284
2018 Other occupational group 8 14 26 25 19 2 5 48 24 1268
2017 Other occupational group 8 11 25 27 19 2 7 51 21 1017
2014 Other occupational group 9 12 27 28 19 1 5 50 22 996
2011 Other occupational group 7 13 26 27 19 2 6 50 22 1580
2008 Other occupational group 6 13 27 30 17 1 6 50 21 2889

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 12 14 22 21 23 3 5 49 28 1281
2018 Other occupational group 15 18 25 19 16 3 5 38 35 1270
2017 Other occupational group 16 19 22 18 15 3 7 37 38 1026
2014 Other occupational group 16 21 24 19 14 2 5 35 39 1003
2011 Other occupational group 13 19 24 18 16 2 7 38 35 1589
2008 Other occupational group 18 22 25 17 12 1 4 31 43 2882

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 10 13 21 23 21 6 5 50 26 1283
2018 Other occupational group 13 14 21 21 19 6 6 45 31 1264
2017 Other occupational group 10 14 22 22 19 4 9 47 28 1027
2014 Other occupational group 10 14 22 25 19 5 6 49 26 1000
2011 Other occupational group 7 14 23 21 20 6 8 48 25 1586
2008 Other occupational group 20 22 24 16 11 3 4 29 45 2891

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 12 18 24 18 18 4 5 40 33 1283
2018 Other occupational group 15 21 25 16 15 3 5 34 39 1270
2017 Other occupational group 16 20 26 14 13 3 8 30 40 1027
2014 Other occupational group 17 20 28 15 13 3 5 30 40 1000

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 9 15 30 23 17 2 3 43 26 1285
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 13 7 3 2 1 6 86 6 1287
2017 Other occupational group 68 12 7 4 2 0 7 87 6 1034
2014 Other occupational group 68 14 5 3 4 0 6 88 7 1005
2011 Other occupational group 68 14 6 3 2 1 6 87 6 1595
2008 Other occupational group 63 13 7 3 4 1 10 85 7 2897

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 26 17 8 9 7 4 62 19 1286
2018 Other occupational group 23 26 18 11 13 5 4 55 26 1270
2017 Other occupational group 23 29 18 10 12 4 4 57 24 1033
2014 Other occupational group 28 30 16 10 8 5 3 63 19 1004

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 26 11 9 8 1 1 72 17 1285
2018 Other occupational group 39 27 11 11 10 1 0 68 21 1268
2017 Other occupational group 37 29 11 10 10 1 1 68 21 1033
2014 Other occupational group 39 29 10 10 9 1 1 69 20 1003

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 33 8 7 5 1 1 80 12 1286
2018 Other occupational group 45 30 10 8 5 1 1 77 14 1265
2017 Other occupational group 35 34 14 10 6 0 1 69 16 1032
2014 Other occupational group 38 38 10 8 4 1 1 77 13 1005

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 37 34 14 6 4 3 2 74 11 1285
2018 Other occupational group 33 35 16 7 5 2 2 70 13 1269
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 35 26 16 6 5 2 10 69 13 1288

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 40 31 11 8 7 1 1 73 15 1287
2018 Other occupational group 40 28 13 10 8 1 1 68 18 1273
2017 Other occupational group 34 34 14 9 8 1 1 68 17 1036
2014 Other occupational group 36 35 11 8 7 2 1 73 16 1004
2011 Other occupational group 35 35 13 8 5 1 2 72 14 1597
2008 Other occupational group 24 34 14 14 12 1 1 59 27 2892

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 48 25 12 6 5 2 2 76 12 1290
2018 Other occupational group 45 25 13 8 6 2 1 73 14 1269
2017 Other occupational group 40 30 12 8 7 2 1 72 16 1036
2014 Other occupational group 42 30 11 7 6 2 1 74 14 1005
2011 Other occupational group 45 29 11 6 5 2 2 77 11 1594
2008 Other occupational group 31 29 16 11 10 3 1 62 21 2892

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 47 27 10 7 6 1 1 76 14 1287
2018 Other occupational group 44 26 12 9 7 1 1 72 16 1267
2017 Other occupational group 37 33 13 10 7 1 1 71 16 1034
2014 Other occupational group 39 34 9 8 8 2 0 74 16 1004
2011 Other occupational group 43 32 10 8 5 1 1 76 13 1595
2008 Other occupational group 28 33 13 13 11 1 1 62 24 2888

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 76 10 5 1 2 1 4 91 4 1283
2017 Other occupational group 75 13 4 1 2 0 4 92 4 1031
2014 Other occupational group 75 11 4 2 2 1 4 91 5 1002
2011 Other occupational group 77 12 4 1 2 0 4 92 3 1597
2008 Other occupational group 74 9 5 2 3 1 7 90 5 2889

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 48 20 10 4 6 3 8 77 12 1290
2017 Other occupational group 42 22 11 6 7 4 8 73 15 1034
2014 Other occupational group 44 23 10 5 8 3 7 74 15 1005
2011 Other occupational group 43 24 10 6 6 3 7 75 14 1594

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 54 22 11 4 5 2 2 79 10 1290
2018 Other occupational group 51 24 12 4 7 2 1 76 12 1270
2017 Other occupational group 47 27 11 5 8 2 0 75 13 1034

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 48 29 10 6 5 1 0 78 12 1289
2018 Other occupational group 46 25 13 7 8 1 1 72 15 1272
2017 Other occupational group 44 28 12 7 8 1 1 72 16 1033
2014 Other occupational group 46 28 12 6 7 1 0 75 13 1004

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 16 42 15 12 11 1 3 60 24 161
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 26 13 9 7 7 1 68 17 1289
2018 Other occupational group 31 25 17 9 10 7 1 61 20 1276
2017 Other occupational group 26 28 16 11 11 7 1 59 23 1035
2014 Other occupational group 26 32 13 10 10 9 1 63 22 1002
2011 Other occupational group 28 27 17 10 9 7 2 60 21 1590

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 35 27 15 10 9 4 1 65 20 1287
2018 Other occupational group 28 25 18 13 12 4 1 55 26 1272
2017 Other occupational group 24 28 17 14 14 3 1 54 29 1033
2014 Other occupational group 23 27 15 15 13 5 1 54 30 1004
2011 Other occupational group 27 31 15 12 11 4 1 61 23 1587
2008 Other occupational group 16 27 17 17 21 3 1 44 39 2891

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 27 25 17 13 10 6 1 56 25 1283
2018 Other occupational group 21 25 21 15 12 6 1 49 29 1270
2017 Other occupational group 18 26 19 17 15 5 1 46 34 1031
2014 Other occupational group 16 28 17 14 15 8 1 49 33 1002
2011 Other occupational group 18 30 19 15 10 8 1 52 27 1595
2008 Other occupational group 8 23 18 24 21 6 0 34 47 2892

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 29 15 14 12 4 1 57 27 1283
2018 Other occupational group 22 25 17 16 15 4 1 49 33 1273
2017 Other occupational group 16 29 16 17 15 6 1 48 35 1029
2014 Other occupational group 16 28 17 16 16 6 1 47 34 1002
2011 Other occupational group 19 34 15 16 12 4 1 55 30 1595
2008 Other occupational group 12 30 15 24 17 3 0 43 42 2893

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 35 15 11 6 7 21 5 68 17 1287
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 37 19 7 5 2 1 69 12 1286
2018 Other occupational group 27 37 18 10 6 2 0 66 16 1266
2017 Other occupational group 23 37 19 13 6 2 1 62 19 1037
2014 Other occupational group 26 38 15 11 7 2 1 66 19 1005
2011 Other occupational group 31 37 15 9 5 2 0 70 14 1594

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 31 18 15 10 5 1 55 27 1283

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 35 30 15 8 7 4 1 68 16 1291
2018 Other occupational group 32 33 14 10 7 3 1 68 18 1266
2017 Other occupational group 33 32 14 8 6 4 2 69 16 1034
2014 Other occupational group 37 31 12 9 6 4 2 72 15 1004
2011 Other occupational group 37 31 12 8 6 4 2 72 15 1590
2008 Other occupational group 26 35 15 11 8 4 1 65 19 2894

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 36 31 17 7 6 3 1 69 14 1286
2018 Other occupational group 32 33 18 9 6 1 0 66 16 1261

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 23 17 10 14 9 3 54 27 1285
2018 Other occupational group 22 20 18 14 15 8 2 47 33 1266
2017 Other occupational group 21 23 16 14 15 8 2 49 33 1034
2014 Other occupational group 20 23 16 14 18 8 2 47 35 1002
2011 Other occupational group 19 22 16 14 13 11 6 49 32 1591

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 26 17 10 12 5 2 58 24 1288
2018 Other occupational group 24 27 17 14 13 4 1 54 28 1268
2017 Other occupational group 21 34 15 13 11 4 2 58 26 1035
2014 Other occupational group 20 29 17 15 14 4 2 52 30 1004
2011 Other occupational group 26 31 16 11 9 4 3 61 22 1594
2008 Other occupational group 13 28 20 19 16 2 1 43 37 2896

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 24 24 16 11 15 5 5 53 29 1289
2018 Other occupational group 21 21 15 15 20 4 4 46 38 1268
2017 Other occupational group 17 26 17 14 16 4 7 48 34 1036
2014 Other occupational group 15 23 17 15 21 4 5 41 40 1002
2011 Other occupational group 18 24 14 13 17 4 10 48 35 1596
2008 Other occupational group 15 34 14 16 15 2 4 52 33 2891

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 51 21 11 5 3 2 7 79 9 1286

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 53 8 8 3 6 4 18 78 12 1289

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 42 21 14 8 5 4 6 70 14 1287

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 41 19 14 8 6 6 7 68 17 1285

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 42 15 12 8 9 6 9 66 20 1285

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 61 13 7 3 2 5 9 86 6 1283

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 69 10 4 3 3 4 7 89 7 1280

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 69 8 5 2 2 4 11 90 5 1280

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 20 34 19 12 7 7 2 59 20 1287
2018 Other occupational group 22 30 23 12 8 4 1 54 22 1268
2017 Other occupational group 19 34 20 12 8 5 1 57 22 1030

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 40 32 12 8 5 2 1 74 13 1280
2018 Other occupational group 41 31 14 5 5 2 1 75 11 1265
2017 Other occupational group 36 36 14 6 3 3 1 75 10 1031
2014 Other occupational group 42 32 14 6 3 3 1 76 9 1005
2011 Other occupational group 39 34 13 5 4 3 1 77 10 1589

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 43 29 13 5 4 5 1 76 10 1281
2018 Other occupational group 42 29 17 3 4 4 1 75 8 1269
2017 Other occupational group 36 33 18 4 3 4 2 73 8 1033
2014 Other occupational group 42 30 14 5 3 4 2 77 8 1003

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 50 28 10 6 4 1 1 79 11 1288
2018 Other occupational group 45 32 12 5 5 1 0 79 10 1270
2017 Other occupational group 41 35 11 7 5 0 0 77 12 1034
2014 Other occupational group 46 32 11 6 4 1 1 78 11 1004
2011 Other occupational group 49 32 9 6 3 1 0 81 10 1594
2008 Other occupational group 29 35 13 12 10 1 0 65 22 2894

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 42 27 13 8 9 1 1 70 17 1287
2018 Other occupational group 37 27 16 10 8 1 0 65 18 1268
2017 Other occupational group 36 27 17 10 9 1 0 64 19 1035
2014 Other occupational group 35 34 15 8 7 1 0 69 15 1005
2011 Other occupational group 38 32 15 8 5 1 1 72 13 1596

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 40 30 13 8 7 1 1 71 16 1284
2018 Other occupational group 36 28 17 11 7 0 0 64 19 1263
2017 Other occupational group 33 31 16 10 9 1 0 64 19 1035
2014 Other occupational group 33 33 18 8 6 1 0 67 15 1005
2011 Other occupational group 37 35 13 8 6 1 0 72 15 1592
2008 Other occupational group 23 36 16 14 11 0 0 59 25 2897

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 30 23 18 10 12 5 2 57 23 1288
2018 Other occupational group 32 22 20 11 10 3 1 56 22 1267
2017 Other occupational group 31 25 17 11 9 6 2 60 22 1033
2014 Other occupational group 32 24 19 9 10 5 1 59 21 1004
2011 Other occupational group 35 24 16 10 8 5 2 64 19 1593
2008 Other occupational group 23 28 18 14 10 5 1 55 26 2896
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Other occupational group 23 42 35 1293
2018 Other occupational group 25 40 35 1273
2017 Other occupational group 20 48 32 1031
2014 Other occupational group 20 46 34 1005
2011 Other occupational group 28 42 31 1594

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Other occupational group 9 25 32 10 16 9 295
2018 Other occupational group 12 19 34 12 10 13 309
2017 Other occupational group 23 22 23 10 12 10 212
2014 Other occupational group 13 26 30 14 9999 17 198
2011 Other occupational group 13 16 22 16 9999 33 435
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 37 13 10 4 3 4 71 15 1293

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 46 23 13 4 2 7 4 78 7 1288
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 17 83 1290
2018 Other occupational group 18 82 1277

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 55 45 213
2018 Other occupational group 51 49 219

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 59 41 213
2018 Other occupational group 62 38 220

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 4 96 213
2018 Other occupational group 7 93 217

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 7 93 213
2018 Other occupational group 5 95 217

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 213
2018 Other occupational group 9 91 217

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 5 95 213
2018 Other occupational group 9 91 217

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 35 65 212
2018 Other occupational group 39 61 222

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 39 61 212
2018 Other occupational group 39 61 220

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 43 57 212
2018 Other occupational group 47 53 221

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 40 60 212
2018 Other occupational group 45 55 222

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 31 69 212
2018 Other occupational group 35 65 221

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 48 52 212
2018 Other occupational group 55 45 222

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 30 70 212
2018 Other occupational group 38 62 221

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 3 97 212
2018 Other occupational group 4 96 220

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 212
2018 Other occupational group 10 90 220

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 14 86 212
2018 Other occupational group 13 87 220

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 53 47 212
2018 Other occupational group 51 49 222

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 27 73 212
2018 Other occupational group 27 73 221

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 21 79 212
2018 Other occupational group 23 77 221

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 50 50 212
2018 Other occupational group 50 50 221

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 22 78 212
2018 Other occupational group 24 76 220

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 6 94 212
2018 Other occupational group 15 85 220

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 14 86 212
2018 Other occupational group 18 82 220

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 212
2018 Other occupational group 7 93 219

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 8 92 212
2018 Other occupational group 7 93 220

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 212
2018 Other occupational group 11 89 219

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 212
2018 Other occupational group 12 88 219

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 32 68 212
2018 Other occupational group 31 69 220

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 195
2018 Other occupational group 6 94 205

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 16 84 195
2018 Other occupational group 20 80 206

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 7 93 195
2018 Other occupational group 10 90 206

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 7 93 195
2018 Other occupational group 6 94 205

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 195
2018 Other occupational group 9 91 205

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 6 94 195
2018 Other occupational group 8 92 205

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 4 96 195
2018 Other occupational group 7 93 205

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 15 85 195
2018 Other occupational group 12 88 205

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 13 87 195
2018 Other occupational group 11 89 205

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 28 72 195
2018 Other occupational group 33 67 205

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 8 92 195
2018 Other occupational group 7 93 205

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 48 52 195
2018 Other occupational group 47 53 206

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 3 97 195
2018 Other occupational group 3 97 205

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 55 45 195
2018 Other occupational group 61 39 206

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 4 96 195
2018 Other occupational group 5 95 205

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 18 82 195
2018 Other occupational group 16 84 205

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 18 82 1287

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 22 15 17 8 8 22 9 53 23 1289
2018 Other occupational group 21 16 21 6 9 21 6 50 21 1268
2017 Other occupational group 21 21 19 8 7 17 8 55 20 1035
2014 Other occupational group 16 18 19 8 9 23 7 49 24 1002

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 38 24 14 6 6 10 1 70 14 1290
2018 Other occupational group 32 28 17 7 7 9 1 67 15 1267
2017 Other occupational group 32 29 18 7 5 8 2 67 14 1033
2014 Other occupational group 28 30 17 7 6 10 2 66 15 1004
2011 Other occupational group 35 32 13 6 5 8 1 74 11 1591
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 1286
2018 Other occupational group 10 90 1269

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 44 56 108
2018 Other occupational group 43 57 121

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 72 28 108
2018 Other occupational group 73 27 123

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 5 95 108
2018 Other occupational group 7 93 119

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 108
2018 Other occupational group 5 95 119

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 10 90 108
2018 Other occupational group 4 96 119

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 13 87 108
2018 Other occupational group 16 84 119

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 19 81 108
2018 Other occupational group 24 76 118

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 22 78 108
2018 Other occupational group 24 76 120

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 11 89 108
2018 Other occupational group 19 81 118

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 6 94 108
2018 Other occupational group 6 94 118

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 32 68 108
2018 Other occupational group 32 68 117

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 20 80 108
2018 Other occupational group 24 76 118

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 6 94 108
2018 Other occupational group 5 95 117

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 8 92 108
2018 Other occupational group 9 91 117

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 22 78 108
2018 Other occupational group 13 87 119

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 24 76 108
2018 Other occupational group 27 73 118

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 30 70 107
2018 Other occupational group 32 68 120

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 19 81 107
2018 Other occupational group 18 82 120

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 5 95 107
2018 Other occupational group 10 90 120

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 15 85 107
2018 Other occupational group 15 85 120

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 5 95 107
2018 Other occupational group 7 93 119

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 107
2018 Other occupational group 7 93 120

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 9 91 107
2018 Other occupational group 13 87 119

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 12 88 107
2018 Other occupational group 13 87 119

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 47 53 107
2018 Other occupational group 48 52 122

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 10 90 90
2018 Other occupational group 4 96 111

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 11 89 90
2018 Other occupational group 12 88 111

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 11 89 90
2018 Other occupational group 12 88 112

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 13 87 90
2018 Other occupational group 7 93 111

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 20 80 90
2018 Other occupational group 32 68 111

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 6 94 90
2018 Other occupational group 11 89 111

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 46 54 90
2018 Other occupational group 43 57 113

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 68 32 90
2018 Other occupational group 63 37 114

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 8 92 90
2018 Other occupational group 17 83 111

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 11 89 1291

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 25 13 19 4 6 25 8 57 15 1290
2018 Other occupational group 24 14 24 4 5 24 6 53 12 1272
2017 Other occupational group 22 19 20 3 4 23 8 60 10 1034
2014 Other occupational group 18 17 20 4 3 30 8 57 11 1003

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 23 16 4 5 12 2 72 10 1285
2018 Other occupational group 33 26 20 4 4 11 2 67 10 1274
2017 Other occupational group 33 28 18 5 3 10 3 71 9 1034
2014 Other occupational group 30 27 18 4 3 16 2 69 9 1002
2011 Other occupational group 41 31 13 3 2 9 1 79 6 1595
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 29 22 18 13 15 1 2 52 30 1284
2018 Other occupational group 24 25 20 11 16 1 2 51 29 1272
2017 Other occupational group 25 22 18 14 18 1 2 48 33 1033

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 31 26 21 10 9 1 2 59 20 1287
2018 Other occupational group 27 24 23 13 10 1 2 52 24 1276
2017 Other occupational group 30 27 21 10 10 1 2 58 21 1034

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 42 23 16 7 6 2 4 69 14 1283
2018 Other occupational group 33 24 18 12 8 1 4 60 21 1264
2017 Other occupational group 38 25 17 8 7 1 4 66 16 1030

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 32 22 17 13 11 2 2 56 26 1280
2018 Other occupational group 28 22 19 14 13 2 3 52 28 1267
2017 Other occupational group 28 20 20 13 15 1 3 50 29 1035

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 19 9 4 3 1 7 82 8 1276
2018 Other occupational group 52 19 11 6 5 1 6 77 12 1268
2017 Other occupational group 50 21 9 5 5 1 9 79 11 1031

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 25 17 8 8 1 2 66 16 1287
2018 Other occupational group 34 25 20 9 10 1 2 60 19 1270
2017 Other occupational group 34 29 16 9 9 0 2 65 19 1030

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 38 26 17 8 6 2 3 67 15 1281
2018 Other occupational group 28 29 20 10 8 2 3 60 19 1272
2017 Other occupational group 30 30 20 10 7 1 2 62 18 1031

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 37 25 18 8 7 2 3 65 16 1282
2018 Other occupational group 27 27 20 11 9 1 4 57 22 1268
2017 Other occupational group 27 29 20 13 8 1 2 59 21 1032

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 40 24 17 8 7 1 2 66 16 1283
2018 Other occupational group 32 28 17 11 10 1 3 62 21 1263
2017 Other occupational group 33 28 18 11 8 1 2 62 20 1033

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 44 21 14 9 8 1 2 68 18 1283

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 39 25 18 8 7 1 2 66 15 1283
2018 Other occupational group 32 32 18 10 6 1 2 66 16 1265
2017 Other occupational group 38 27 17 9 6 1 3 67 15 1029

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 53 21 12 6 3 1 3 78 10 1277
2018 Other occupational group 51 23 11 5 5 1 4 78 11 1261
2017 Other occupational group 54 23 13 5 2 0 3 79 8 1033

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 67 13 8 2 3 1 6 87 5 1281
2018 Other occupational group 63 14 8 3 3 2 7 86 6 1263

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 11 6 4 6 1 3 83 11 1284
2018 Other occupational group 63 12 8 5 5 2 4 80 11 1267
2017 Other occupational group 69 14 6 3 4 2 3 87 7 1035

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 59 22 9 4 4 1 2 83 7 1279
2018 Other occupational group 53 25 11 5 3 1 3 81 8 1270
2017 Other occupational group 53 29 9 4 2 1 3 85 6 1033

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 60 17 9 5 6 1 2 80 11 1279
2018 Other occupational group 51 19 12 7 7 1 3 73 15 1267
2017 Other occupational group 55 21 10 6 5 1 2 78 11 1034

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 61 9 4 1 1 1 22 91 3 1278
2018 Other occupational group 55 11 4 1 1 1 26 91 3 1259
2017 Other occupational group 59 14 4 2 1 0 20 92 4 1034

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 68 14 8 3 2 1 5 87 5 1271
2018 Other occupational group 61 17 8 3 2 1 7 85 6 1258
2017 Other occupational group 63 19 5 3 1 1 8 90 5 1023

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 53 16 12 6 8 1 3 72 15 1284
2018 Other occupational group 49 18 12 8 9 1 5 70 17 1270
2017 Other occupational group 53 20 9 7 6 1 3 77 14 1037

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 56 24 11 3 2 1 3 83 6 1280
2018 Other occupational group 50 25 12 5 3 1 4 79 8 1264
2017 Other occupational group 56 26 10 2 3 0 3 85 5 1036

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 21 31 30 12 5 1 1 52 17 1294
2018 Other occupational group 17 29 32 14 7 1 1 47 21 1277
2017 Other occupational group 19 29 32 12 7 0 1 48 19 1037

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 12 18 32 21 15 0 1 36 31 1278
2018 Other occupational group 12 20 34 22 11 0 1 34 32 1255
2017 Other occupational group 9 18 34 23 14 1 1 38 28 1028

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 28 32 18 9 6 5 1 65 17 1290
2018 Other occupational group 29 34 17 9 7 4 1 66 16 1273
2017 Other occupational group 22 33 18 10 9 6 2 60 20 1035

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 26 31 16 13 11 3 1 59 24 1290
2018 Other occupational group 24 28 18 14 11 2 1 55 26 1275
2017 Other occupational group 20 32 15 16 12 3 1 55 29 1033
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 17 83 1292
2017 Other occupational group 18 82 1031
2014 Other occupational group 16 84 1004

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 76 24 217
2017 Other occupational group 76 24 182
2014 Other occupational group 78 22 159

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 49 26 7 11 5 1 1 77 17 164
2017 Other occupational group 39 45 6 5 4 0 1 85 9 141
2014 Other occupational group 43 36 9 8 4 0 0 79 12 124
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 26 27 16 11 11 5 3 28 72 1288
2018 Other occupational group 32 23 18 10 10 4 3 34 66 1266
2017 Other occupational group 28 22 18 10 13 6 4 31 69 1034

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 58 42 848

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 48 52 831
2018 Other occupational group 42 58 758

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 16 21 18 16 19 2 8 41 39 840
2018 Other occupational group 17 23 18 14 21 1 6 43 38 767
2017 Other occupational group 15 25 14 15 20 3 8 45 39 637

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 9 15 18 15 28 3 11 29 50 839
2018 Other occupational group 6 17 18 12 33 2 11 27 53 766
2017 Other occupational group 7 13 14 12 35 5 14 24 59 639

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other occupational group 43 11 12 7 9 5 13 67 19 1286
2018 Other occupational group 43 14 11 7 9 3 13 68 20 1254
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