2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SR (CFIA)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	32	48	6	10	3	80	13	682
2019	SR (CFIA)-02	32	49	8	8	3	81	11	227
2019	SR (CFIA)-03	35	47	5	11	1	82	13	237
2019	SR (CFIA)-04	28	53	4	10	5	81	15	140
2017	SR (CFIA)	17	54	5	18	6	71	24	604
2017	SR (CFIA)-02	19	58	4	14	5	77	19	218
2017	SR (CFIA)-03	18	54	5	19	4	71	24	206
2017	SR (CFIA)-04	14	52	8	20	7	66	26	122
2017	SR (CFIA)-05	17	44	7	18	13	61	31	54

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	65	17	6	8	3	0	1	83	11	681
2019	SR (CFIA)-02	74	11	4	7	1	0	2	87	9	227
2019	SR (CFIA)-03	65	19	6	7	3	0	1	84	10	237
2019	SR (CFIA)-04	60	20	7	9	4	0	0	80	13	139
2017	SR (CFIA)	61	20	5	9	4	0	0	81	13	605
2017	SR (CFIA)-02	67	18	4	7	3	1	0	86	10	218
2017	SR (CFIA)-03	62	19	4	7	6	0	1	82	14	206
2017	SR (CFIA)-04	53	23	11	9	4	0	0	76	13	123
2017	SR (CFIA)-05	48	24	7	16	4	0	0	72	20	54

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	43	38	7	10	2	81	12	679
2019	SR (CFIA)-02	41	41	7	8	2	83	11	225
2019	SR (CFIA)-03	44	34	8	10	3	79	13	236
2019	SR (CFIA)-04	45	40	9	6	1	85	6	140
2017	SR (CFIA)	41	37	9	10	4	78	13	604
2017	SR (CFIA)-02	42	37	9	10	3	78	12	218
2017	SR (CFIA)-03	46	32	9	9	4	78	13	205
2017	SR (CFIA)-04	37	41	8	12	2	77	15	123
2017	SR (CFIA)-05	31	41	15	7	6	72	13	54

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	18	36	18	20	7	0	55	27	681
2019	SR (CFIA)-02	12	38	16	22	11	0	50	33	228
2019	SR (CFIA)-03	22	34	20	18	5	0	57	23	236
2019	SR (CFIA)-04	16	41	14	22	6	1	58	29	140
2018	SR (CFIA)	14	45	12	21	9	0	59	30	666
2018	SR (CFIA)-02	12	46	11	20	10	0	59	30	233
2018	SR (CFIA)-03	15	44	12	22	8	0	59	29	249
2018	SR (CFIA)-04	12	42	12	24	10	0	54	34	115
2018	SR (CFIA)-05	20	48	16	16	0	0	68	16	56
2017	SR (CFIA)	13	42	17	19	9	0	56	27	604
2017	SR (CFIA)-02	11	44	14	19	11	0	56	30	217
2017	SR (CFIA)-03	12	42	18	20	7	1	55	27	206
2017	SR (CFIA)-04	11	40	20	20	8	0	51	29	123
2017	SR (CFIA)-05	26	41	19	7	6	2	68	13	54

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	45	42	7	6	2	0	86	7	676
2019	SR (CFIA)-02	41	40	9	8	2	0	80	11	225
2019	SR (CFIA)-03	48	41	6	5	1	0	89	6	235
2019	SR (CFIA)-04	46	45	6	1	1	0	91	3	139
2017	SR (CFIA)	44	41	7	5	2	1	86	7	603
2017	SR (CFIA)-02	38	47	8	5	2	0	85	7	217
2017	SR (CFIA)-03	50	39	5	4	1	1	90	5	205
2017	SR (CFIA)-04	42	39	7	7	3	1	82	11	123
2017	SR (CFIA)-05	52	33	13	0	0	2	87	0	54

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	41	36	10	8	5	1	78	12	682
2019	SR (CFIA)-02	40	33	11	9	5	1	75	14	228
2019	SR (CFIA)-03	46	35	10	6	4	0	81	10	237
2019	SR (CFIA)-04	40	40	9	6	5	0	80	12	139
2018	SR (CFIA)	39	35	11	10	4	0	74	15	666
2018	SR (CFIA)-02	33	36	10	15	6	0	69	21	233
2018	SR (CFIA)-03	43	34	13	7	2	0	78	10	248
2018	SR (CFIA)-04	44	32	14	5	5	0	76	10	116
2018	SR (CFIA)-05	39	39	4	14	4	0	79	18	56
2017	SR (CFIA)	39	36	10	10	6	0	75	15	602
2017	SR (CFIA)-02	33	38	10	12	7	0	71	19	217
2017	SR (CFIA)-03	46	34	9	7	4	0	80	11	204
2017	SR (CFIA)-04	40	37	11	9	3	0	76	12	123
2017	SR (CFIA)-05	39	35	6	11	9	0	74	20	54

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	33	47	10	7	2	81	10	681
2019	SR (CFIA)-02	30	44	15	8	2	75	10	227
2019	SR (CFIA)-03	37	46	9	5	2	83	8	237
2019	SR (CFIA)-04	31	53	5	9	3	83	12	139
2018	SR (CFIA)	29	48	10	10	2	77	12	661
2018	SR (CFIA)-02	25	45	13	13	3	71	17	231
2018	SR (CFIA)-03	31	48	10	9	2	79	11	247
2018	SR (CFIA)-04	28	54	7	9	2	82	11	114
2018	SR (CFIA)-05	45	41	9	5	0	86	5	56
2017	SR (CFIA)	30	48	10	7	4	78	11	604
2017	SR (CFIA)-02	27	49	15	6	3	75	10	217
2017	SR (CFIA)-03	31	45	6	10	7	77	17	206
2017	SR (CFIA)-04	32	49	13	3	2	81	6	123
2017	SR (CFIA)-05	39	50	2	8	2	89	9	54

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	24	44	14	13	4	0	0	68	17	682
2019	SR (CFIA)-02	19	44	16	16	5	0	0	63	21	227
2019	SR (CFIA)-03	30	46	11	10	3	0	0	76	13	237
2019	SR (CFIA)-04	26	46	13	11	4	0	0	72	15	140
2018	SR (CFIA)	23	37	17	14	9	0	0	60	23	663
2018	SR (CFIA)-02	18	30	21	19	12	0	0	49	31	233
2018	SR (CFIA)-03	25	43	13	13	7	0	0	68	19	246
2018	SR (CFIA)-04	26	39	17	11	7	0	0	65	18	115
2018	SR (CFIA)-05	29	41	16	9	5	0	0	70	14	56
2017	SR (CFIA)	20	42	16	14	7	0	0	63	21	605
2017	SR (CFIA)-02	13	44	17	17	9	1	0	57	26	218
2017	SR (CFIA)-03	27	38	15	13	7	0	0	65	20	206
2017	SR (CFIA)-04	19	48	14	15	3	0	1	68	18	123
2017	SR (CFIA)-05	28	41	19	5	8	0	0	68	13	54

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	28	45	12	11	4	72	15	679
2019	SR (CFIA)-02	27	44	13	10	7	70	17	225
2019	SR (CFIA)-03	30	43	13	11	3	73	14	237
2019	SR (CFIA)-04	25	50	9	13	4	75	16	140
2018	SR (CFIA)	24	43	14	14	5	67	20	665
2018	SR (CFIA)-02	22	41	17	14	6	63	20	231
2018	SR (CFIA)-03	28	42	14	13	4	70	16	249
2018	SR (CFIA)-04	18	48	9	16	9	66	25	116
2018	SR (CFIA)-05	25	52	13	5	5	77	11	56
2017	SR (CFIA)	21	46	11	16	5	67	21	604
2017	SR (CFIA)-02	19	45	14	17	5	64	22	218
2017	SR (CFIA)-03	24	46	11	15	5	69	20	206
2017	SR (CFIA)-04	20	47	11	19	3	66	22	122
2017	SR (CFIA)-05	26	46	6	13	9	72	22	54

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	40	44	9	6	1	0	84	7	679
2019	SR (CFIA)-02	37	45	10	6	3	0	82	8	226
2019	SR (CFIA)-03	42	46	7	4	1	0	88	6	236
2019	SR (CFIA)-04	38	45	11	6	1	0	83	6	140
2018	SR (CFIA)	40	46	6	6	1	0	86	7	667
2018	SR (CFIA)-02	35	53	7	4	2	0	88	6	233
2018	SR (CFIA)-03	40	47	6	6	1	0	88	7	249
2018	SR (CFIA)-04	43	40	6	9	2	1	83	10	116
2018	SR (CFIA)-05	52	36	5	4	4	0	88	7	56
2017	SR (CFIA)	36	43	11	8	2	0	79	10	605
2017	SR (CFIA)-02	32	46	12	9	1	0	77	10	218
2017	SR (CFIA)-03	39	42	10	6	3	0	81	9	206
2017	SR (CFIA)-04	37	41	13	7	2	0	77	10	123
2017	SR (CFIA)-05	45	39	2	11	2	2	85	13	54

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	27	45	15	9	4	72	13	678
2019	SR (CFIA)-02	22	42	19	11	6	64	17	224
2019	SR (CFIA)-03	31	45	12	10	2	76	11	236
2019	SR (CFIA)-04	27	54	13	4	2	81	6	140
2018	SR (CFIA)	25	42	13	15	6	67	21	663
2018	SR (CFIA)-02	20	40	14	21	6	59	27	232
2018	SR (CFIA)-03	28	42	10	14	6	70	19	248
2018	SR (CFIA)-04	23	44	17	9	7	68	16	115
2018	SR (CFIA)-05	35	47	9	5	4	82	9	55
2017	SR (CFIA)	23	45	13	14	6	67	20	604
2017	SR (CFIA)-02	20	41	16	19	4	61	23	218
2017	SR (CFIA)-03	26	45	10	10	10	71	20	205
2017	SR (CFIA)-04	19	53	15	10	3	72	13	123
2017	SR (CFIA)-05	28	41	13	15	4	68	19	54

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	50	39	8	3	0	89	3	679
2019	SR (CFIA)-02	50	35	11	4	0	85	4	225
2019	SR (CFIA)-03	50	40	6	3	0	91	3	236
2019	SR (CFIA)-04	47	45	5	1	1	92	3	140
2018	SR (CFIA)	47	41	7	3	1	88	5	662
2018	SR (CFIA)-02	45	42	7	4	2	87	6	231
2018	SR (CFIA)-03	48	40	8	4	0	88	4	248
2018	SR (CFIA)-04	46	43	8	2	2	89	3	115
2018	SR (CFIA)-05	53	44	4	0	0	96	0	55
2017	SR (CFIA)	48	39	9	3	1	88	4	602
2017	SR (CFIA)-02	42	44	10	4	0	87	4	217
2017	SR (CFIA)-03	54	30	10	3	2	85	5	205
2017	SR (CFIA)-04	45	47	6	2	1	92	2	122
2017	SR (CFIA)-05	59	33	6	0	2	92	2	54

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	27	49	12	10	3	75	13	678
2019	SR (CFIA)-02	20	50	14	12	4	69	16	226
2019	SR (CFIA)-03	31	49	9	9	2	80	11	235
2019	SR (CFIA)-04	28	47	13	8	4	75	12	140
2018	SR (CFIA)	24	43	14	13	5	68	18	667
2018	SR (CFIA)-02	17	45	18	15	5	62	20	233
2018	SR (CFIA)-03	27	42	14	13	4	69	17	249
2018	SR (CFIA)-04	33	41	10	10	5	74	16	116
2018	SR (CFIA)-05	30	54	9	2	5	84	7	56
2017	SR (CFIA)	25	48	11	10	6	73	16	604
2017	SR (CFIA)-02	22	45	15	12	7	67	19	218
2017	SR (CFIA)-03	27	46	12	10	5	73	15	206
2017	SR (CFIA)-04	25	55	9	7	4	80	12	122
2017	SR (CFIA)-05	32	52	2	9	6	83	15	54

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	34	40	14	7	5	74	12	682
2019	SR (CFIA)-02	23	41	20	10	5	65	15	227
2019	SR (CFIA)-03	43	35	11	6	5	78	11	237
2019	SR (CFIA)-04	36	44	13	4	3	80	7	140
2018	SR (CFIA)	30	39	16	10	5	69	16	662
2018	SR (CFIA)-02	19	41	18	15	7	60	22	232
2018	SR (CFIA)-03	35	37	15	9	4	71	13	248
2018	SR (CFIA)-04	34	45	11	6	4	79	10	114
2018	SR (CFIA)-05	44	38	13	2	4	82	5	55
2017	SR (CFIA)	29	42	13	11	5	71	16	604
2017	SR (CFIA)-02	24	36	18	16	7	59	23	218
2017	SR (CFIA)-03	35	41	10	9	5	76	14	206
2017	SR (CFIA)-04	28	53	11	7	1	80	8	122
2017	SR (CFIA)-05	35	44	8	8	6	79	13	54

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	27	43	16	10	3	0	71	13	673
2019	SR (CFIA)-02	25	42	19	10	4	0	68	14	227
2019	SR (CFIA)-03	30	44	15	8	2	0	74	10	233
2019	SR (CFIA)-04	27	48	11	13	1	0	75	14	138
2018	SR (CFIA)	25	39	16	14	6	0	65	19	665
2018	SR (CFIA)-02	20	45	18	10	7	0	64	17	233
2018	SR (CFIA)-03	31	39	12	14	3	1	70	17	249
2018	SR (CFIA)-04	21	35	17	21	7	0	56	28	115
2018	SR (CFIA)-05	38	29	20	7	7	0	66	14	56
2017	SR (CFIA)	27	40	17	11	4	0	68	15	602
2017	SR (CFIA)-02	25	38	20	12	5	0	63	16	217
2017	SR (CFIA)-03	32	41	14	7	5	0	74	12	205
2017	SR (CFIA)-04	23	47	15	14	2	0	70	16	122
2017	SR (CFIA)-05	30	31	19	15	6	0	61	21	54

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	38	47	9	4	2	86	6	683
2019	SR (CFIA)-02	38	43	13	4	2	81	6	228
2019	SR (CFIA)-03	37	51	7	3	2	88	5	237
2019	SR (CFIA)-04	40	47	6	4	2	87	6	140
2018	SR (CFIA)	31	50	8	8	3	81	11	667
2018	SR (CFIA)-02	25	52	9	10	3	77	14	233
2018	SR (CFIA)-03	36	47	7	6	4	83	10	249
2018	SR (CFIA)-04	30	51	9	9	2	81	10	116
2018	SR (CFIA)-05	36	55	7	2	0	91	2	56
2017	SR (CFIA)	34	46	11	6	3	80	9	602
2017	SR (CFIA)-02	29	49	14	8	1	78	9	216
2017	SR (CFIA)-03	37	42	9	7	5	79	12	206
2017	SR (CFIA)-04	36	47	12	3	2	83	6	122
2017	SR (CFIA)-05	39	50	7	2	2	89	4	54

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	30	35	19	10	5	1	0	65	15	676
2019	SR (CFIA)-02	35	34	20	7	3	1	0	70	10	226
2019	SR (CFIA)-03	31	34	19	8	6	0	0	66	14	236
2019	SR (CFIA)-04	27	40	17	11	4	1	0	68	15	137
2018	SR (CFIA)	28	34	22	8	7	0	0	63	15	666
2018	SR (CFIA)-02	33	35	21	5	4	0	0	69	9	234
2018	SR (CFIA)-03	31	37	20	7	6	0	0	67	13	249
2018	SR (CFIA)-04	22	34	25	10	9	0	1	56	18	115
2018	SR (CFIA)-05	11	24	27	22	15	0	2	35	37	55
2017	SR (CFIA)	28	37	20	10	4	0	1	66	14	605
2017	SR (CFIA)-02	33	41	16	8	2	0	0	73	10	218
2017	SR (CFIA)-03	31	35	23	7	4	0	0	66	11	206
2017	SR (CFIA)-04	23	39	19	12	6	1	0	63	18	123
2017	SR (CFIA)-05	11	32	26	15	13	0	4	44	29	54

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	9	30	41	16	3	0	0	19	39	684
2019	SR (CFIA)-02	10	29	39	15	6	0	1	21	40	228
2019	SR (CFIA)-03	10	28	40	18	4	0	0	22	38	237
2019	SR (CFIA)-04	9	29	51	11	0	0	0	11	38	140
2018	SR (CFIA)	10	31	38	16	3	0	0	19	42	667
2018	SR (CFIA)-02	9	28	37	20	4	1	0	24	38	233
2018	SR (CFIA)-03	11	31	37	16	4	0	1	20	43	249
2018	SR (CFIA)-04	9	35	43	12	0	0	0	12	45	116
2018	SR (CFIA)-05	9	39	39	11	2	0	0	13	48	56
2017	SR (CFIA)	12	27	43	12	5	0	1	18	39	603
2017	SR (CFIA)-02	10	24	44	17	4	0	1	21	35	217
2017	SR (CFIA)-03	13	27	41	9	8	0	0	17	41	205
2017	SR (CFIA)-04	12	32	42	10	3	0	0	14	44	123
2017	SR (CFIA)-05	11	31	41	9	4	0	4	14	44	54

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	15	28	30	19	7	1	0	26	44	680
2019	SR (CFIA)-02	19	29	28	14	8	2	0	23	48	227
2019	SR (CFIA)-03	11	26	30	23	8	1	0	32	38	234
2019	SR (CFIA)-04	16	28	32	20	2	1	1	22	45	140
2018	SR (CFIA)	20	27	30	16	6	1	0	22	48	663
2018	SR (CFIA)-02	21	28	24	17	8	1	0	26	50	232
2018	SR (CFIA)-03	19	25	33	15	6	2	0	22	44	247
2018	SR (CFIA)-04	18	28	30	18	5	0	0	23	46	115
2018	SR (CFIA)-05	18	34	36	9	4	0	0	13	52	56
2017	SR (CFIA)	18	26	30	16	7	2	1	23	46	601
2017	SR (CFIA)-02	21	22	29	16	7	2	2	24	45	217
2017	SR (CFIA)-03	17	28	25	18	9	2	0	28	46	205
2017	SR (CFIA)-04	17	27	34	15	3	2	2	19	46	121
2017	SR (CFIA)-05	15	35	37	10	4	0	0	13	50	54

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	14	30	35	15	5	1	0	20	44	681
2019	SR (CFIA)-02	13	28	35	18	6	1	0	24	41	226
2019	SR (CFIA)-03	13	27	38	15	6	1	0	21	41	236
2019	SR (CFIA)-04	15	38	34	11	2	0	0	13	53	140
2018	SR (CFIA)	19	30	33	13	4	1	1	17	49	666
2018	SR (CFIA)-02	15	27	34	17	4	2	1	22	43	233
2018	SR (CFIA)-03	18	31	33	12	4	1	0	17	49	249
2018	SR (CFIA)-04	25	34	29	7	3	2	0	10	61	116
2018	SR (CFIA)-05	22	31	33	13	2	0	0	15	53	55
2017	SR (CFIA)	18	27	34	14	4	1	2	19	47	600
2017	SR (CFIA)-02	18	21	33	20	4	2	3	25	40	215
2017	SR (CFIA)-03	17	29	32	15	6	1	1	21	46	205
2017	SR (CFIA)-04	16	32	39	7	2	1	2	9	50	123
2017	SR (CFIA)-05	26	32	30	8	2	2	0	10	59	53

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	6	17	39	30	8	1	0	38	23	680
2019	SR (CFIA)-02	4	11	35	37	12	1	0	49	15	226
2019	SR (CFIA)-03	5	15	40	30	8	1	0	39	21	235
2019	SR (CFIA)-04	6	25	42	26	1	0	0	27	31	140
2018	SR (CFIA)	8	16	42	28	7	0	0	35	23	665
2018	SR (CFIA)-02	6	9	38	36	10	1	0	47	15	232
2018	SR (CFIA)-03	6	14	44	29	6	0	0	35	20	249
2018	SR (CFIA)-04	11	22	47	17	3	0	0	21	33	116
2018	SR (CFIA)-05	18	30	38	13	2	0	0	14	48	56
2017	SR (CFIA)	9	17	38	26	9	0	1	36	26	598
2017	SR (CFIA)-02	4	12	36	34	12	0	2	47	16	215
2017	SR (CFIA)-03	6	15	39	29	11	0	1	40	20	202
2017	SR (CFIA)-04	14	24	42	16	3	0	2	20	38	123
2017	SR (CFIA)-05	24	30	31	7	6	0	2	13	55	54

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	22	27	31	15	4	1	1	19	50	681
2019	SR (CFIA)-02	19	30	26	19	4	2	0	23	50	227
2019	SR (CFIA)-03	20	24	33	17	4	1	1	22	45	236
2019	SR (CFIA)-04	25	24	37	12	1	0	0	14	49	140
2018	SR (CFIA)	23	29	32	11	4	0	1	15	53	665
2018	SR (CFIA)-02	22	28	32	13	3	1	0	17	50	232
2018	SR (CFIA)-03	22	27	34	11	4	0	1	16	50	248
2018	SR (CFIA)-04	22	34	30	9	4	0	0	13	57	116
2018	SR (CFIA)-05	32	36	23	5	4	0	0	9	68	56
2017	SR (CFIA)	19	28	33	13	5	2	2	18	48	602
2017	SR (CFIA)-02	18	26	31	16	7	1	2	23	45	217
2017	SR (CFIA)-03	17	27	35	12	4	2	1	17	46	204
2017	SR (CFIA)-04	17	32	38	8	2	2	1	11	50	123
2017	SR (CFIA)-05	35	26	20	15	2	0	2	17	62	54

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	14	23	29	25	8	1	1	33	37	680
2019	SR (CFIA)-02	17	26	26	19	9	2	1	30	44	226
2019	SR (CFIA)-03	13	18	30	29	8	1	2	37	32	237
2019	SR (CFIA)-04	12	24	29	26	9	0	0	35	36	140
2018	SR (CFIA)	14	23	28	23	9	1	1	33	38	665
2018	SR (CFIA)-02	18	22	24	22	11	2	1	34	41	233
2018	SR (CFIA)-03	11	22	30	26	9	2	1	36	33	247
2018	SR (CFIA)-04	12	25	33	21	9	0	1	30	37	116
2018	SR (CFIA)-05	11	25	32	23	7	0	2	31	36	56
2017	SR (CFIA)	11	19	30	26	10	2	3	37	32	603
2017	SR (CFIA)-02	11	20	28	24	12	1	4	38	33	217
2017	SR (CFIA)-03	13	17	28	28	10	2	1	39	32	205
2017	SR (CFIA)-04	10	19	34	27	6	2	2	34	30	123
2017	SR (CFIA)-05	9	24	33	22	8	0	4	31	34	54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	17	24	37	16	4	1	1	20	42	677
2019	SR (CFIA)-02	17	22	33	21	4	2	0	26	40	224
2019	SR (CFIA)-03	14	22	39	16	6	1	1	22	37	236
2019	SR (CFIA)-04	20	30	35	12	2	1	0	14	51	139
2018	SR (CFIA)	16	32	32	15	3	1	0	18	49	664
2018	SR (CFIA)-02	13	31	29	19	5	1	0	25	45	232
2018	SR (CFIA)-03	16	30	34	16	2	2	1	18	47	249
2018	SR (CFIA)-04	19	38	35	6	1	1	0	7	58	115
2018	SR (CFIA)-05	16	33	35	15	2	0	0	16	49	55
2017	SR (CFIA)	17	28	35	13	4	3	1	17	46	601
2017	SR (CFIA)-02	16	24	33	17	6	3	1	24	42	216
2017	SR (CFIA)-03	16	27	35	13	4	4	1	18	46	204
2017	SR (CFIA)-04	16	33	39	7	1	2	2	8	51	123
2017	SR (CFIA)-05	18	33	37	7	2	2	0	10	53	54

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	12	24	37	19	6	1	1	25	37	681
2019	SR (CFIA)-02	12	21	37	19	9	1	0	29	34	226
2019	SR (CFIA)-03	12	22	41	18	7	0	1	25	34	237
2019	SR (CFIA)-04	13	30	32	22	2	1	0	24	43	139

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	72	14	5	5	2	2	87	8	682
2019	SR (CFIA)-02	76	12	4	3	1	3	92	5	227
2019	SR (CFIA)-03	70	14	4	5	3	3	87	9	237
2019	SR (CFIA)-04	71	13	6	7	3	0	84	10	140
2017	SR (CFIA)	71	14	6	5	3	1	86	8	604
2017	SR (CFIA)-02	75	13	6	4	1	1	89	5	217
2017	SR (CFIA)-03	74	11	5	4	4	1	86	8	206
2017	SR (CFIA)-04	63	16	7	9	4	0	80	13	123
2017	SR (CFIA)-05	63	20	9	4	4	0	83	8	54

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	26	33	14	11	6	5	4	65	19	680
2019	SR (CFIA)-02	18	34	13	20	7	5	3	56	29	225
2019	SR (CFIA)-03	32	29	15	9	4	5	6	69	14	237
2019	SR (CFIA)-04	31	36	14	4	6	4	4	73	12	140
2018	SR (CFIA)	20	37	17	11	8	4	2	61	20	665
2018	SR (CFIA)-02	12	34	22	16	12	3	1	48	29	232
2018	SR (CFIA)-03	20	38	18	8	6	5	4	64	15	249
2018	SR (CFIA)-04	30	37	14	9	4	5	2	71	14	115
2018	SR (CFIA)-05	30	52	4	4	5	2	4	87	9	56
2017	SR (CFIA)	23	31	17	13	6	6	3	60	21	605
2017	SR (CFIA)-02	16	34	22	12	9	6	2	54	22	218
2017	SR (CFIA)-03	27	26	19	11	5	8	5	60	19	206
2017	SR (CFIA)-04	27	33	12	17	3	6	2	65	22	123
2017	SR (CFIA)-05	28	37	7	17	6	2	4	68	24	54

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	50	32	7	7	4	1	82	11	683
2019	SR (CFIA)-02	37	36	12	9	5	1	74	14	228
2019	SR (CFIA)-03	56	27	6	6	4	0	83	11	237
2019	SR (CFIA)-04	55	34	5	4	2	1	89	6	140
2018	SR (CFIA)	41	36	8	9	6	0	77	15	664
2018	SR (CFIA)-02	29	38	13	11	9	0	68	19	232
2018	SR (CFIA)-03	44	36	5	10	5	0	80	15	249
2018	SR (CFIA)-04	46	38	10	6	1	0	83	7	114
2018	SR (CFIA)-05	61	29	0	4	7	0	89	11	56
2017	SR (CFIA)	43	33	9	9	5	1	77	14	604
2017	SR (CFIA)-02	38	34	11	11	7	0	72	17	217
2017	SR (CFIA)-03	42	34	7	9	5	1	78	15	206
2017	SR (CFIA)-04	49	32	11	7	1	0	81	8	123
2017	SR (CFIA)-05	52	30	6	6	8	0	81	13	54

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	52	32	7	5	3	85	8	681
2019	SR (CFIA)-02	41	38	10	7	4	79	11	227
2019	SR (CFIA)-03	56	30	8	4	3	86	7	236
2019	SR (CFIA)-04	61	32	2	3	2	93	5	140
2018	SR (CFIA)	49	35	6	7	3	84	10	664
2018	SR (CFIA)-02	40	40	7	10	3	80	13	232
2018	SR (CFIA)-03	53	32	7	5	2	86	8	249
2018	SR (CFIA)-04	58	31	4	6	1	89	7	114
2018	SR (CFIA)-05	55	32	4	4	5	88	9	56
2017	SR (CFIA)	46	39	6	5	3	86	8	605
2017	SR (CFIA)-02	40	43	8	7	2	83	9	218
2017	SR (CFIA)-03	51	36	5	4	4	87	8	206
2017	SR (CFIA)-04	49	41	5	4	2	89	6	123
2017	SR (CFIA)-05	54	37	2	4	4	90	8	54

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	49	38	7	3	2	1	88	5	681
2019	SR (CFIA)-02	39	43	10	6	2	0	82	8	228
2019	SR (CFIA)-03	54	34	7	3	1	1	89	4	236
2019	SR (CFIA)-04	55	37	6	1	1	0	92	1	139
2018	SR (CFIA)	40	45	9	5	2	0	85	6	664
2018	SR (CFIA)-02	27	52	13	6	2	0	78	8	231
2018	SR (CFIA)-03	45	42	8	4	1	0	87	6	249
2018	SR (CFIA)-04	48	44	4	3	0	0	92	3	115
2018	SR (CFIA)-05	55	36	2	4	4	0	91	7	56

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	57	28	8	4	2	86	6	678
2019	SR (CFIA)-02	46	32	12	6	3	78	9	227
2019	SR (CFIA)-03	60	29	8	2	2	89	3	235
2019	SR (CFIA)-04	66	24	4	4	1	90	6	140

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	44	34	11	7	3	0	78	10	681
2019	SR (CFIA)-02	39	39	10	7	4	0	78	12	227
2019	SR (CFIA)-03	52	31	9	7	1	0	83	8	236
2019	SR (CFIA)-04	45	34	11	6	4	0	79	9	140
2018	SR (CFIA)	39	35	12	9	5	0	74	14	666
2018	SR (CFIA)-02	34	36	14	11	5	0	70	16	234
2018	SR (CFIA)-03	45	33	11	6	5	0	78	11	248
2018	SR (CFIA)-04	33	43	10	10	3	0	77	13	115
2018	SR (CFIA)-05	48	27	11	5	7	2	76	13	56
2017	SR (CFIA)	33	42	10	10	4	0	75	15	605
2017	SR (CFIA)-02	21	50	12	11	6	0	71	17	218
2017	SR (CFIA)-03	45	35	8	10	2	0	80	12	206
2017	SR (CFIA)-04	36	38	9	11	5	0	75	16	123
2017	SR (CFIA)-05	35	39	13	8	6	0	74	13	54

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	52	30	11	5	2	1	0	82	7	680
2019	SR (CFIA)-02	48	33	12	4	2	0	0	81	7	227
2019	SR (CFIA)-03	57	28	8	4	1	1	0	86	6	236
2019	SR (CFIA)-04	55	25	12	5	1	1	1	82	7	139
2018	SR (CFIA)	45	33	11	6	4	1	0	79	10	666
2018	SR (CFIA)-02	38	38	12	7	3	2	0	77	10	234
2018	SR (CFIA)-03	51	29	10	3	4	2	0	82	8	248
2018	SR (CFIA)-04	43	35	10	10	3	0	0	77	13	115
2018	SR (CFIA)-05	52	32	9	4	4	0	0	84	7	56
2017	SR (CFIA)	40	35	11	8	3	1	0	77	12	605
2017	SR (CFIA)-02	31	37	18	7	4	2	0	70	12	218
2017	SR (CFIA)-03	48	34	7	8	2	0	0	82	10	206
2017	SR (CFIA)-04	42	36	8	11	1	2	1	80	12	123
2017	SR (CFIA)-05	44	31	8	9	7	0	0	76	17	54

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	47	35	8	6	3	0	82	9	678
2019	SR (CFIA)-02	44	36	8	7	3	1	81	11	227
2019	SR (CFIA)-03	54	32	6	4	3	0	87	7	235
2019	SR (CFIA)-04	46	35	9	8	2	0	81	10	139
2018	SR (CFIA)	42	37	10	7	4	0	79	11	663
2018	SR (CFIA)-02	35	43	12	7	4	0	78	11	234
2018	SR (CFIA)-03	49	32	9	7	4	0	80	11	247
2018	SR (CFIA)-04	41	36	11	9	4	0	77	12	114
2018	SR (CFIA)-05	45	39	5	5	5	0	84	11	56
2017	SR (CFIA)	39	38	10	9	4	0	77	13	604
2017	SR (CFIA)-02	27	45	15	9	3	0	73	13	218
2017	SR (CFIA)-03	50	31	8	5	4	0	82	9	206
2017	SR (CFIA)-04	40	39	6	11	3	0	79	15	122
2017	SR (CFIA)-05	46	26	8	15	6	0	72	21	54

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	81	9	4	2	2	2	92	4	673
2019	SR (CFIA)-02	85	9	2	0	0	4	98	0	225
2019	SR (CFIA)-03	81	9	3	3	3	2	92	5	232
2019	SR (CFIA)-04	82	6	6	4	1	1	88	6	138
2017	SR (CFIA)	81	11	3	2	2	1	93	4	605
2017	SR (CFIA)-02	83	13	2	0	1	1	97	1	218
2017	SR (CFIA)-03	84	8	3	2	1	2	94	3	206
2017	SR (CFIA)-04	77	9	5	5	3	1	87	8	123
2017	SR (CFIA)-05	71	18	2	7	2	0	89	9	54

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	65	22	5	4	2	1	1	89	6	681
2019	SR (CFIA)-02	61	25	5	4	3	1	0	87	8	228
2019	SR (CFIA)-03	69	19	4	3	2	1	1	91	5	236
2019	SR (CFIA)-04	66	21	5	4	2	0	1	89	6	140
2017	SR (CFIA)	50	28	6	7	4	3	1	82	12	604
2017	SR (CFIA)-02	40	26	11	11	6	5	1	70	18	218
2017	SR (CFIA)-03	57	28	2	5	4	3	0	88	9	206
2017	SR (CFIA)-04	54	30	5	4	2	3	2	89	6	123
2017	SR (CFIA)-05	53	32	2	6	2	0	6	90	8	53

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	62	22	8	3	3	1	85	6	682
2019	SR (CFIA)-02	60	22	11	3	4	1	83	6	227
2019	SR (CFIA)-03	65	24	5	4	1	0	90	5	237
2019	SR (CFIA)-04	66	21	6	4	3	1	88	6	140
2018	SR (CFIA)	55	28	9	3	4	0	84	7	663
2018	SR (CFIA)-02	47	33	11	3	5	0	80	9	233
2018	SR (CFIA)-03	62	23	6	3	4	1	86	8	247
2018	SR (CFIA)-04	57	32	8	3	1	0	89	4	114
2018	SR (CFIA)-05	59	29	5	4	4	0	88	7	56
2017	SR (CFIA)	53	26	9	7	3	2	81	10	605
2017	SR (CFIA)-02	45	31	10	9	3	2	77	12	218
2017	SR (CFIA)-03	61	21	8	6	2	1	84	9	206
2017	SR (CFIA)-04	57	25	8	6	0	3	85	7	123
2017	SR (CFIA)-05	50	22	11	9	8	0	72	17	54

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	52	30	9	5	4	82	9	682
2019	SR (CFIA)-02	46	35	8	7	4	81	11	228
2019	SR (CFIA)-03	59	27	8	3	3	86	6	236
2019	SR (CFIA)-04	54	28	9	4	5	82	9	140
2018	SR (CFIA)	47	33	8	7	5	80	12	666
2018	SR (CFIA)-02	39	38	10	8	6	76	14	234
2018	SR (CFIA)-03	56	27	6	5	5	83	10	248
2018	SR (CFIA)-04	45	34	9	8	4	79	12	115
2018	SR (CFIA)-05	50	32	7	7	4	82	11	56
2017	SR (CFIA)	46	31	9	9	5	78	13	603
2017	SR (CFIA)-02	36	35	11	11	6	72	17	217
2017	SR (CFIA)-03	57	25	8	5	5	82	10	205
2017	SR (CFIA)-04	48	33	8	10	2	80	11	123
2017	SR (CFIA)-05	41	37	8	9	6	78	15	54

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	14	49	15	13	4	3	2	67	18	198
2019	SR (CFIA)-03	16	52	17	13	0	2	2	69	13	64
2019	SR (CFIA)-04	13	41	17	14	7	6	1	58	23	69

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	19	38	19	11	5	6	0	61	18	681
2019	SR (CFIA)-02	19	36	20	13	5	7	0	59	19	226
2019	SR (CFIA)-03	23	39	19	8	4	6	0	66	14	236
2019	SR (CFIA)-04	14	38	21	15	6	6	0	56	22	140
2018	SR (CFIA)	18	34	21	14	7	7	0	55	22	668
2018	SR (CFIA)-02	18	29	24	14	8	8	0	50	24	234
2018	SR (CFIA)-03	20	35	20	12	5	8	0	59	19	249
2018	SR (CFIA)-04	13	38	19	16	7	6	1	55	25	116
2018	SR (CFIA)-05	13	46	20	13	4	5	0	62	17	56
2017	SR (CFIA)	20	30	19	15	10	7	0	53	26	605
2017	SR (CFIA)-02	18	32	21	14	7	7	1	54	23	218
2017	SR (CFIA)-03	23	25	19	12	11	9	0	53	26	206
2017	SR (CFIA)-04	18	33	15	15	12	6	0	54	29	123
2017	SR (CFIA)-05	18	33	17	18	9	4	0	54	29	54

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	15	36	21	18	9	2	52	27	678
2019	SR (CFIA)-02	15	30	23	21	8	2	46	30	226
2019	SR (CFIA)-03	16	42	17	15	7	3	60	23	233
2019	SR (CFIA)-04	14	30	24	19	14	1	44	32	140
2018	SR (CFIA)	14	31	23	19	11	3	46	31	666
2018	SR (CFIA)-02	14	24	26	18	13	5	40	33	232
2018	SR (CFIA)-03	14	35	22	17	8	3	51	26	249
2018	SR (CFIA)-04	11	32	17	26	14	0	43	40	116
2018	SR (CFIA)-05	16	39	29	13	4	0	55	16	56
2017	SR (CFIA)	14	30	19	22	11	3	46	34	604
2017	SR (CFIA)-02	14	29	19	25	10	3	44	36	218
2017	SR (CFIA)-03	15	29	18	21	13	3	46	35	206
2017	SR (CFIA)-04	16	30	19	21	11	2	47	33	123
2017	SR (CFIA)-05	9	40	26	15	8	2	50	23	53

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	10	32	21	22	11	5	43	34	678
2019	SR (CFIA)-02	10	30	20	19	12	9	43	34	226
2019	SR (CFIA)-03	12	32	21	22	9	4	46	32	234
2019	SR (CFIA)-04	6	32	19	26	14	2	39	41	139
2018	SR (CFIA)	8	26	23	26	11	4	36	39	664
2018	SR (CFIA)-02	8	19	25	29	12	7	29	44	233
2018	SR (CFIA)-03	10	29	24	24	9	4	41	34	249
2018	SR (CFIA)-04	8	28	19	27	16	2	37	44	114
2018	SR (CFIA)-05	5	40	25	22	5	2	46	28	55
2017	SR (CFIA)	8	27	24	23	13	4	37	38	604
2017	SR (CFIA)-02	10	27	25	20	13	5	38	35	217
2017	SR (CFIA)-03	11	27	21	23	12	5	40	37	206
2017	SR (CFIA)-04	6	28	23	27	14	3	34	42	123
2017	SR (CFIA)-05	2	28	32	26	11	2	30	38	54

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	12	27	23	22	13	2	40	36	681
2019	SR (CFIA)-02	11	28	23	23	11	4	41	35	227
2019	SR (CFIA)-03	14	25	24	24	11	1	39	36	236
2019	SR (CFIA)-04	8	26	24	19	21	3	35	41	140
2018	SR (CFIA)	8	29	22	28	11	2	37	40	668
2018	SR (CFIA)-02	8	21	25	28	14	4	30	44	234
2018	SR (CFIA)-03	10	31	20	29	8	2	42	38	249
2018	SR (CFIA)-04	3	34	20	29	13	0	38	42	116
2018	SR (CFIA)-05	5	45	23	18	9	0	50	27	56
2017	SR (CFIA)	9	30	20	25	13	3	41	38	605
2017	SR (CFIA)-02	11	28	20	23	13	5	41	38	218
2017	SR (CFIA)-03	11	30	18	26	13	2	42	39	206
2017	SR (CFIA)-04	5	35	20	22	13	5	42	37	123
2017	SR (CFIA)-05	7	28	20	34	11	0	35	45	54

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	29	26	17	6	5	14	4	67	13	682
2019	SR (CFIA)-02	23	20	11	5	8	25	7	64	19	227
2019	SR (CFIA)-03	36	26	15	5	5	10	3	71	11	237
2019	SR (CFIA)-04	29	31	26	4	3	8	1	65	7	140

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	22	49	18	7	3	1	72	10	678
2019	SR (CFIA)-02	20	50	19	7	4	0	70	11	227
2019	SR (CFIA)-03	22	49	17	9	1	1	72	10	235
2019	SR (CFIA)-04	22	51	17	6	3	1	74	9	138
2018	SR (CFIA)	18	51	18	10	3	0	69	13	664
2018	SR (CFIA)-02	16	52	21	8	4	0	67	12	233
2018	SR (CFIA)-03	21	51	14	10	3	1	73	13	247
2018	SR (CFIA)-04	18	51	15	15	1	1	70	16	116
2018	SR (CFIA)-05	21	43	25	5	5	0	64	11	56
2017	SR (CFIA)	22	47	16	9	5	0	70	15	602
2017	SR (CFIA)-02	17	54	13	10	6	0	71	16	217
2017	SR (CFIA)-03	27	40	15	12	6	0	67	18	206
2017	SR (CFIA)-04	23	49	18	6	2	2	74	8	121
2017	SR (CFIA)-05	22	43	22	7	6	0	65	13	54

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	6	30	21	29	13	1	36	43	676
2019	SR (CFIA)-02	7	27	17	31	16	2	35	48	223
2019	SR (CFIA)-03	7	31	22	25	12	1	39	38	236
2019	SR (CFIA)-04	2	32	20	32	12	1	34	45	139

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	32	45	11	7	3	1	1	79	10	677
2019	SR (CFIA)-02	27	47	11	9	4	1	2	76	13	226
2019	SR (CFIA)-03	32	47	11	5	3	1	2	81	8	235
2019	SR (CFIA)-04	34	43	11	7	2	2	1	80	9	138
2018	SR (CFIA)	32	46	11	6	3	1	1	80	9	665
2018	SR (CFIA)-02	27	46	14	6	4	3	0	76	10	233
2018	SR (CFIA)-03	32	48	10	6	3	0	2	81	9	248
2018	SR (CFIA)-04	36	46	6	10	1	2	0	83	11	115
2018	SR (CFIA)-05	45	38	11	5	2	0	0	82	7	56
2017	SR (CFIA)	36	44	8	7	2	2	1	82	10	603
2017	SR (CFIA)-02	32	41	11	10	2	2	1	77	12	217
2017	SR (CFIA)-03	35	46	8	7	2	1	0	83	9	206
2017	SR (CFIA)-04	37	48	7	4	3	1	0	86	7	122
2017	SR (CFIA)-05	52	39	0	8	2	0	0	91	9	54

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	29	43	20	5	3	0	72	8	677
2019	SR (CFIA)-02	23	45	22	7	2	0	69	9	226
2019	SR (CFIA)-03	31	43	20	4	3	0	74	6	235
2019	SR (CFIA)-04	31	43	16	7	3	1	74	9	138
2018	SR (CFIA)	29	42	20	7	2	0	71	9	663
2018	SR (CFIA)-02	26	42	21	8	3	0	68	11	233
2018	SR (CFIA)-03	30	42	19	7	2	0	73	9	246
2018	SR (CFIA)-04	29	50	16	4	0	1	80	4	116
2018	SR (CFIA)-05	42	27	25	4	2	0	69	5	55

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	15	27	21	18	11	7	1	46	32	679
2019	SR (CFIA)-02	13	25	20	23	13	4	2	40	38	226
2019	SR (CFIA)-03	16	27	22	18	10	7	1	47	30	237
2019	SR (CFIA)-04	12	30	22	15	9	12	1	48	28	138
2018	SR (CFIA)	10	28	23	19	13	5	1	42	34	667
2018	SR (CFIA)-02	8	29	20	24	15	5	1	39	40	234
2018	SR (CFIA)-03	12	31	21	17	11	6	2	46	31	248
2018	SR (CFIA)-04	9	27	28	17	14	4	1	37	33	116
2018	SR (CFIA)-05	18	23	32	9	11	5	2	44	21	56
2017	SR (CFIA)	13	28	18	18	13	9	1	46	35	601
2017	SR (CFIA)-02	9	29	19	20	15	7	1	41	38	216
2017	SR (CFIA)-03	16	30	15	15	14	9	0	51	32	206
2017	SR (CFIA)-04	12	21	20	20	11	13	4	39	37	121
2017	SR (CFIA)-05	15	37	19	19	4	7	0	55	25	54

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	11	29	21	23	14	1	41	38	680
2019	SR (CFIA)-02	11	26	20	25	19	0	36	44	227
2019	SR (CFIA)-03	14	30	18	24	12	1	45	37	237
2019	SR (CFIA)-04	8	32	25	25	9	1	40	35	138
2018	SR (CFIA)	8	33	21	23	15	1	41	38	666
2018	SR (CFIA)-02	6	29	20	22	21	2	35	45	234
2018	SR (CFIA)-03	10	36	21	23	10	1	46	33	248
2018	SR (CFIA)-04	10	28	20	28	15	0	37	43	115
2018	SR (CFIA)-05	5	46	27	14	7	0	52	21	56
2017	SR (CFIA)	10	33	22	23	12	1	43	35	605
2017	SR (CFIA)-02	9	33	21	23	13	1	42	37	218
2017	SR (CFIA)-03	11	32	22	21	14	1	43	35	206
2017	SR (CFIA)-04	10	33	20	24	11	2	44	36	123
2017	SR (CFIA)-05	7	35	28	26	2	2	43	28	54

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	15	31	16	18	18	1	1	47	37	682
2019	SR (CFIA)-02	9	27	17	20	24	0	2	37	46	227
2019	SR (CFIA)-03	16	31	16	19	16	0	0	48	36	237
2019	SR (CFIA)-04	16	38	17	14	14	1	0	54	28	139
2018	SR (CFIA)	11	31	15	23	17	1	1	43	41	665
2018	SR (CFIA)-02	7	24	15	29	24	1	1	31	54	234
2018	SR (CFIA)-03	15	33	14	21	15	1	1	50	36	246
2018	SR (CFIA)-04	12	37	16	20	14	2	0	50	34	116
2018	SR (CFIA)-05	13	43	23	14	5	2	0	56	20	56
2017	SR (CFIA)	14	33	15	21	14	2	1	48	37	605
2017	SR (CFIA)-02	10	28	16	27	17	1	0	39	45	218
2017	SR (CFIA)-03	13	32	14	19	17	4	1	48	37	206
2017	SR (CFIA)-04	19	38	15	16	9	2	1	58	26	123
2017	SR (CFIA)-05	17	41	15	20	6	2	0	58	26	54

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	45	29	15	5	3	1	3	76	8	680
2019	SR (CFIA)-02	47	26	15	4	4	1	2	76	8	227
2019	SR (CFIA)-03	47	27	11	7	2	0	5	79	9	237
2019	SR (CFIA)-04	39	34	19	3	2	0	2	75	5	140

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	47	16	12	7	7	2	8	71	16	682
2019	SR (CFIA)-02	52	14	10	5	6	4	10	76	12	227
2019	SR (CFIA)-03	54	18	8	5	5	1	8	79	12	237
2019	SR (CFIA)-04	34	16	19	13	10	1	8	54	25	139

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	34	25	23	8	5	2	3	62	14	680
2019	SR (CFIA)-02	31	23	25	7	8	2	3	57	16	227
2019	SR (CFIA)-03	34	28	22	8	4	1	3	65	12	235
2019	SR (CFIA)-04	35	24	23	10	4	1	2	61	15	140

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	32	23	20	11	7	4	3	59	20	681
2019	SR (CFIA)-02	28	22	22	12	8	5	3	54	22	226
2019	SR (CFIA)-03	33	24	21	11	5	2	3	60	18	237
2019	SR (CFIA)-04	31	24	18	13	9	4	1	58	23	140

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	31	18	18	13	14	2	3	52	29	680
2019	SR (CFIA)-02	14	20	21	17	24	3	1	36	43	228
2019	SR (CFIA)-03	32	19	17	14	13	1	4	54	28	234
2019	SR (CFIA)-04	47	22	14	9	4	1	4	71	14	139

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	78	13	2	1	1	1	3	96	2	682
2019	SR (CFIA)-02	76	15	2	1	1	3	3	95	2	227
2019	SR (CFIA)-03	76	15	2	0	1	1	5	96	1	237
2019	SR (CFIA)-04	81	11	3	1	1	1	1	95	2	140

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	75	8	5	2	3	5	3	90	5	678
2019	SR (CFIA)-02	68	12	5	4	3	7	1	87	7	225
2019	SR (CFIA)-03	80	5	4	1	3	4	3	92	4	236
2019	SR (CFIA)-04	80	6	5	2	1	4	3	92	3	140

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	83	4	2	1	1	2	7	96	2	676
2019	SR (CFIA)-02	79	5	2	4	1	3	5	92	6	226
2019	SR (CFIA)-03	85	3	1	0	1	1	8	97	1	233
2019	SR (CFIA)-04	86	4	2	0	0	1	7	98	0	139

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	16	47	19	11	3	3	66	15	683
2019	SR (CFIA)-02	14	40	23	18	1	4	56	20	228
2019	SR (CFIA)-03	19	51	15	8	4	3	72	13	237
2019	SR (CFIA)-04	16	49	21	9	1	2	67	11	140
2018	SR (CFIA)	15	40	26	9	5	3	57	15	665
2018	SR (CFIA)-02	12	36	28	12	8	5	50	21	233
2018	SR (CFIA)-03	18	42	25	8	3	3	62	12	248
2018	SR (CFIA)-04	16	43	26	10	3	2	60	13	115
2018	SR (CFIA)-05	20	46	25	4	4	2	67	7	56
2017	SR (CFIA)	17	42	22	13	4	2	60	17	603
2017	SR (CFIA)-02	14	36	27	17	4	1	52	21	216
2017	SR (CFIA)-03	16	47	18	12	4	3	64	17	206
2017	SR (CFIA)-04	19	44	23	8	4	2	64	12	123
2017	SR (CFIA)-05	22	46	19	7	4	2	70	11	54

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	30	47	13	7	3	1	77	10	681
2019	SR (CFIA)-02	26	43	14	11	4	0	70	16	227
2019	SR (CFIA)-03	30	53	11	4	3	0	82	7	237
2019	SR (CFIA)-04	34	45	13	6	1	1	80	7	139
2018	SR (CFIA)	35	46	13	5	1	1	81	6	667
2018	SR (CFIA)-02	25	48	17	8	1	1	74	9	234
2018	SR (CFIA)-03	41	45	8	4	1	1	87	5	249
2018	SR (CFIA)-04	36	47	15	2	0	1	83	2	116
2018	SR (CFIA)-05	49	35	9	5	2	0	84	7	55
2017	SR (CFIA)	32	46	12	6	3	1	79	9	605
2017	SR (CFIA)-02	28	45	14	7	4	2	74	12	218
2017	SR (CFIA)-03	33	44	12	7	3	2	78	10	206
2017	SR (CFIA)-04	34	51	11	2	0	1	86	2	123
2017	SR (CFIA)-05	42	39	9	6	4	0	81	9	54

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	40	41	12	3	2	2	83	5	680
2019	SR (CFIA)-02	35	42	16	4	1	3	78	5	228
2019	SR (CFIA)-03	42	39	11	3	3	2	83	7	235
2019	SR (CFIA)-04	46	38	11	2	1	2	86	3	139
2018	SR (CFIA)	39	43	12	3	2	1	83	5	667
2018	SR (CFIA)-02	31	46	13	5	3	1	78	8	234
2018	SR (CFIA)-03	43	40	12	2	2	2	84	3	249
2018	SR (CFIA)-04	41	44	11	2	0	2	87	2	116
2018	SR (CFIA)-05	47	45	5	2	0	0	93	2	55
2017	SR (CFIA)	38	41	13	3	3	2	81	5	603
2017	SR (CFIA)-02	35	42	18	1	3	1	77	5	216
2017	SR (CFIA)-03	37	39	13	5	2	3	79	8	206
2017	SR (CFIA)-04	44	44	7	2	1	2	90	2	123
2017	SR (CFIA)-05	45	40	11	0	4	0	85	4	54

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	41	42	9	5	3	0	83	8	680
2019	SR (CFIA)-02	38	44	10	4	4	0	82	8	227
2019	SR (CFIA)-03	42	39	10	6	3	0	82	8	237
2019	SR (CFIA)-04	44	41	10	3	2	0	85	5	140
2018	SR (CFIA)	38	42	12	6	2	0	80	9	666
2018	SR (CFIA)-02	33	42	15	7	2	1	76	9	234
2018	SR (CFIA)-03	41	41	9	7	2	0	82	9	249
2018	SR (CFIA)-04	37	45	10	5	2	0	83	7	115
2018	SR (CFIA)-05	45	38	11	4	2	0	84	5	55
2017	SR (CFIA)	37	46	7	7	3	0	83	10	604
2017	SR (CFIA)-02	35	46	9	7	3	0	81	10	217
2017	SR (CFIA)-03	37	44	8	6	5	0	81	11	206
2017	SR (CFIA)-04	38	49	6	7	0	0	87	7	123
2017	SR (CFIA)-05	39	50	2	8	2	0	89	9	54

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	25	38	21	12	4	0	63	16	682
2019	SR (CFIA)-02	22	35	21	14	7	1	57	22	227
2019	SR (CFIA)-03	26	37	22	11	3	0	63	14	237
2019	SR (CFIA)-04	28	40	21	9	2	1	68	11	140
2018	SR (CFIA)	23	38	19	14	5	1	61	20	667
2018	SR (CFIA)-02	19	32	26	14	8	0	52	22	234
2018	SR (CFIA)-03	29	37	14	16	3	1	66	19	249
2018	SR (CFIA)-04	17	47	17	12	4	2	66	17	116
2018	SR (CFIA)-05	31	42	16	9	2	0	73	11	55
2017	SR (CFIA)	25	39	16	13	6	1	65	19	604
2017	SR (CFIA)-02	22	41	16	13	7	1	64	20	218
2017	SR (CFIA)-03	26	37	12	16	7	1	64	23	206
2017	SR (CFIA)-04	25	38	20	12	4	1	64	17	122
2017	SR (CFIA)-05	28	45	20	4	4	0	72	7	54

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	24	40	19	12	5	0	64	17	675
2019	SR (CFIA)-02	22	37	18	16	7	0	59	23	225
2019	SR (CFIA)-03	25	42	19	10	4	0	67	14	233
2019	SR (CFIA)-04	26	40	21	8	4	0	66	12	140
2018	SR (CFIA)	22	39	18	16	5	0	60	21	664
2018	SR (CFIA)-02	19	31	24	19	6	0	50	26	233
2018	SR (CFIA)-03	26	40	13	17	3	0	66	20	248
2018	SR (CFIA)-04	16	47	19	12	6	1	63	18	116
2018	SR (CFIA)-05	33	46	13	6	2	0	80	7	54
2017	SR (CFIA)	24	40	15	14	6	0	64	20	604
2017	SR (CFIA)-02	20	40	18	15	6	1	61	21	218
2017	SR (CFIA)-03	26	38	13	13	9	0	64	23	205
2017	SR (CFIA)-04	24	41	15	16	3	0	66	19	123
2017	SR (CFIA)-05	30	45	15	9	2	0	74	11	54

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	22	26	23	16	10	4	0	50	27	681
2019	SR (CFIA)-02	17	20	21	24	16	2	0	38	41	227
2019	SR (CFIA)-03	22	25	22	17	8	6	0	51	26	236
2019	SR (CFIA)-04	25	33	26	7	6	3	0	60	14	140
2018	SR (CFIA)	20	23	25	17	13	2	0	44	31	666
2018	SR (CFIA)-02	13	21	25	19	20	3	0	34	40	234
2018	SR (CFIA)-03	24	20	24	18	10	2	1	46	29	249
2018	SR (CFIA)-04	19	31	22	19	9	1	0	50	28	116
2018	SR (CFIA)-05	33	28	37	2	0	0	0	61	2	54
2017	SR (CFIA)	21	27	23	14	10	5	0	50	25	605
2017	SR (CFIA)-02	14	28	29	14	11	4	0	44	26	218
2017	SR (CFIA)-03	22	26	18	13	14	6	0	52	29	206
2017	SR (CFIA)-04	26	24	20	20	5	5	0	53	26	123
2017	SR (CFIA)-05	28	35	24	5	4	4	0	65	10	54

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	SR (CFIA)	29	32	39	684
2019	SR (CFIA)-02	32	26	41	228
2019	SR (CFIA)-03	24	36	39	237
2019	SR (CFIA)-04	32	35	33	140
2018	SR (CFIA)	23	34	43	668
2018	SR (CFIA)-02	29	25	46	234
2018	SR (CFIA)-03	22	36	42	249
2018	SR (CFIA)-04	19	44	37	116
2018	SR (CFIA)-05	13	45	43	56
2017	SR (CFIA)	22	39	39	605
2017	SR (CFIA)-02	24	34	42	218
2017	SR (CFIA)-03	17	42	41	206
2017	SR (CFIA)-04	25	48	27	123
2017	SR (CFIA)-05	26	29	44	54

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	SR (CFIA)	17	37	34	5	5	4	196
2019	SR (CFIA)-02	20	26	41	5	7	1	74
2019	SR (CFIA)-03	12	44	28	5	5	5	57
2019	SR (CFIA)-04	18	43	32	2	2	2	44
2018	SR (CFIA)	19	33	36	3	4	5	154
2018	SR (CFIA)-02	21	21	46	3	4	4	67
2018	SR (CFIA)-03	19	44	20	6	6	6	54
2017	SR (CFIA)	17	41	33	5	1	4	130
2017	SR (CFIA)-02	15	43	30	2	4	6	51
2017	SR (CFIA)-03	20	35	32	9	0	3	34
2017	SR (CFIA)-04	13	32	46	6	0	3	31
2017	SR (CFIA)-05	21	64	15	0	0	0	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	35	54	6	3	1	90	4	679
2019	SR (CFIA)-02	31	52	10	5	2	83	7	228
2019	SR (CFIA)-03	37	54	5	3	1	92	4	236
2019	SR (CFIA)-04	36	60	2	2	0	96	2	139

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	61	27	6	2	1	2	90	3	679
2019	SR (CFIA)-02	57	30	8	3	0	2	89	3	228
2019	SR (CFIA)-03	65	24	5	2	2	2	90	4	237
2019	SR (CFIA)-04	67	28	5	0	0	1	95	0	138

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	9	91	680
2019	SR (CFIA)-02	9	91	227
2019	SR (CFIA)-03	9	91	236
2019	SR (CFIA)-04	7	93	140
2018	SR (CFIA)	10	90	666
2018	SR (CFIA)-02	9	91	233
2018	SR (CFIA)-03	10	90	248
2018	SR (CFIA)-04	11	89	116
2018	SR (CFIA)-05	11	89	56

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	48	52	63
2019	SR (CFIA)-02	62	38	21
2019	SR (CFIA)-03	55	45	20
2018	SR (CFIA)	50	50	68
2018	SR (CFIA)-02	41	59	22
2018	SR (CFIA)-03	52	48	25

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	54	46	63
2019	SR (CFIA)-02	43	57	21
2019	SR (CFIA)-03	55	45	20
2018	SR (CFIA)	59	41	68
2018	SR (CFIA)-02	77	23	22
2018	SR (CFIA)-03	52	48	25

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	11	89	63
2019	SR (CFIA)-02	0	100	21
2018	SR (CFIA)	9	91	68

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	63
2019	SR (CFIA)-02	100	21
2019	SR (CFIA)-03	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	42	58	62
2019	SR (CFIA)-02	40	60	20
2019	SR (CFIA)-03	25	75	20
2018	SR (CFIA)	32	68	68
2018	SR (CFIA)-03	20	80	25
2018	SR (CFIA)-04	54	46	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	47	53	62
2019	SR (CFIA)-02	55	45	20
2019	SR (CFIA)-03	35	65	20
2018	SR (CFIA)	46	54	68
2018	SR (CFIA)-02	55	45	22
2018	SR (CFIA)-03	36	64	25

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	42	58	62
2019	SR (CFIA)-02	30	70	20
2019	SR (CFIA)-03	35	65	20
2018	SR (CFIA)	44	56	68
2018	SR (CFIA)-02	45	55	22
2018	SR (CFIA)-03	52	48	25

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	31	69	62
2019	SR (CFIA)-03	30	70	20
2018	SR (CFIA)	44	56	68
2018	SR (CFIA)-02	50	50	22
2018	SR (CFIA)-03	44	56	25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	34	66	62
2019	SR (CFIA)-03	25	75	20
2019	SR (CFIA)-04	50	50	10
2018	SR (CFIA)	37	63	68
2018	SR (CFIA)-02	45	55	22
2018	SR (CFIA)-03	32	68	25

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	53	47	62
2019	SR (CFIA)-02	50	50	20
2019	SR (CFIA)-03	55	45	20
2018	SR (CFIA)	46	54	68
2018	SR (CFIA)-02	45	55	22
2018	SR (CFIA)-03	64	36	25

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	29	71	62
2019	SR (CFIA)-02	30	70	20
2019	SR (CFIA)-03	30	70	20
2018	SR (CFIA)	18	82	68
2018	SR (CFIA)-03	20	80	25

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	62
2019	SR (CFIA)-02	100	20
2019	SR (CFIA)-03	100	20
2018	SR (CFIA)	100	68
2018	SR (CFIA)-02	100	22
2018	SR (CFIA)-03	100	25

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	8	92	62
2019	SR (CFIA)-02	0	100	20
2018	SR (CFIA)	12	88	68

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	34	66	62
2019	SR (CFIA)-02	35	65	20
2019	SR (CFIA)-03	30	70	20
2018	SR (CFIA)	50	50	68
2018	SR (CFIA)-02	64	36	22
2018	SR (CFIA)-03	56	44	25

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	29	71	62
2019	SR (CFIA)-02	25	75	20
2019	SR (CFIA)-03	25	75	20
2018	SR (CFIA)	21	79	68
2018	SR (CFIA)-02	23	77	22
2018	SR (CFIA)-03	24	76	25

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	24	76	62
2018	SR (CFIA)	15	85	68

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	49	51	61
2019	SR (CFIA)-02	37	63	19
2019	SR (CFIA)-03	55	45	20
2018	SR (CFIA)	60	40	68
2018	SR (CFIA)-02	55	45	22
2018	SR (CFIA)-03	64	36	25

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	21	79	61
2019	SR (CFIA)-03	30	70	20
2018	SR (CFIA)	40	60	68
2018	SR (CFIA)-02	45	55	22
2018	SR (CFIA)-03	40	60	25

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	11	89	61
2019	SR (CFIA)-02	0	100	19
2018	SR (CFIA)	12	88	68
2018	SR (CFIA)-03	20	80	25

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	15	85	61
2018	SR (CFIA)	21	79	68
2018	SR (CFIA)-02	32	68	22
2018	SR (CFIA)-03	24	76	25

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	13	87	61
2019	SR (CFIA)-03	25	75	20
2019	SR (CFIA)-04	0	100	10
2018	SR (CFIA)	16	84	68
2018	SR (CFIA)-03	20	80	25

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	16	84	61
2019	SR (CFIA)-04	0	100	10
2018	SR (CFIA)	9	91	68

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	15	85	61
2019	SR (CFIA)-02	0	100	19
2018	SR (CFIA)	13	87	68

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	26	74	61
2019	SR (CFIA)-02	32	68	19
2019	SR (CFIA)-03	25	75	20
2018	SR (CFIA)	22	78	68
2018	SR (CFIA)-03	20	80	25

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	15	85	679
2019	SR (CFIA)-02	15	85	226
2019	SR (CFIA)-03	14	86	237
2019	SR (CFIA)-04	13	87	140

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	11	20	20	11	6	26	5	46	25	683
2019	SR (CFIA)-02	7	21	21	12	7	27	5	42	28	228
2019	SR (CFIA)-03	14	23	17	10	7	26	4	52	23	237
2019	SR (CFIA)-04	12	15	26	10	6	26	4	39	23	140
2018	SR (CFIA)	10	19	23	10	6	25	7	43	23	665
2018	SR (CFIA)-02	7	17	23	12	6	28	7	38	28	232
2018	SR (CFIA)-03	10	18	22	10	6	25	8	42	25	249
2018	SR (CFIA)-04	9	24	29	6	5	23	3	45	15	115
2018	SR (CFIA)-05	20	27	20	5	5	20	4	60	14	56
2017	SR (CFIA)	8	19	19	9	9	32	5	43	28	605
2017	SR (CFIA)-02	8	21	18	8	7	33	5	45	25	218
2017	SR (CFIA)-03	7	19	18	8	12	30	6	40	31	206
2017	SR (CFIA)-04	9	17	16	11	8	34	5	43	31	123
2017	SR (CFIA)-05	9	24	28	7	4	26	2	46	15	54

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	27	36	19	9	4	6	1	66	14	683
2019	SR (CFIA)-02	22	36	20	11	3	6	1	63	16	228
2019	SR (CFIA)-03	30	36	16	7	5	6	0	70	13	237
2019	SR (CFIA)-04	28	36	18	9	4	5	0	68	14	140
2018	SR (CFIA)	23	37	20	9	4	6	0	64	14	666
2018	SR (CFIA)-02	18	38	19	13	3	8	0	61	18	234
2018	SR (CFIA)-03	25	36	18	8	4	7	1	67	14	247
2018	SR (CFIA)-04	23	41	23	6	3	3	0	66	10	116
2018	SR (CFIA)-05	34	32	23	5	4	2	0	67	9	56
2017	SR (CFIA)	21	36	19	9	6	9	0	63	16	605
2017	SR (CFIA)-02	20	38	20	9	5	10	0	64	15	218
2017	SR (CFIA)-03	21	31	18	10	8	11	1	59	20	206
2017	SR (CFIA)-04	25	38	18	7	4	7	0	68	12	123
2017	SR (CFIA)-05	20	42	24	6	6	2	0	64	11	54

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	6	94	677
2019	SR (CFIA)-02	8	92	226
2019	SR (CFIA)-03	5	95	235
2019	SR (CFIA)-04	7	93	139
2018	SR (CFIA)	6	94	665
2018	SR (CFIA)-02	8	92	234
2018	SR (CFIA)-03	6	94	246
2018	SR (CFIA)-04	4	96	116
2018	SR (CFIA)-05	0	100	56

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	26	74	42
2018	SR (CFIA)	50	50	40
2018	SR (CFIA)-02	50	50	18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	83	17	42
2018	SR (CFIA)	73	28	40
2018	SR (CFIA)-02	67	33	18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	42
2019	SR (CFIA)-02	100	17
2019	SR (CFIA)-03	100	12
2018	SR (CFIA)	100	40
2018	SR (CFIA)-02	100	18

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	20	80	41
2019	SR (CFIA)-03	42	58	12
2019	SR (CFIA)-04	0	100	10
2018	SR (CFIA)	23	78	40
2018	SR (CFIA)-02	28	72	18

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	24	76	41
2019	SR (CFIA)-02	31	69	16
2018	SR (CFIA)	25	75	40
2018	SR (CFIA)-02	39	61	18

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	39	61	41
2019	SR (CFIA)-02	38	63	16
2019	SR (CFIA)-03	58	42	12
2018	SR (CFIA)	45	55	40
2018	SR (CFIA)-02	61	39	18

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	34	66	41
2019	SR (CFIA)-02	31	69	16
2019	SR (CFIA)-03	42	58	12
2018	SR (CFIA)	35	65	40
2018	SR (CFIA)-02	28	72	18

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	41
2019	SR (CFIA)-02	100	16
2019	SR (CFIA)-03	100	12
2018	SR (CFIA)	100	40
2018	SR (CFIA)-02	100	18

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	20	80	41
2018	SR (CFIA)	18	83	40
2018	SR (CFIA)-02	28	72	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	41
2019	SR (CFIA)-02	100	16
2019	SR (CFIA)-03	100	12
2018	SR (CFIA)	100	40
2018	SR (CFIA)-02	100	18

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	17	83	41

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	SR (CFIA)	100	41
2019	SR (CFIA)-02	100	16
2019	SR (CFIA)-03	100	12
2018	SR (CFIA)	100	40
2018	SR (CFIA)-02	100	18

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	27	73	41
2019	SR (CFIA)-02	44	56	16
2018	SR (CFIA)	15	85	40

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	34	66	41
2019	SR (CFIA)-02	31	69	16
2019	SR (CFIA)-04	50	50	10
2018	SR (CFIA)	23	78	40

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	20	80	41
2019	SR (CFIA)-04	0	100	10
2018	SR (CFIA)	15	85	40

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	22	78	41
2019	SR (CFIA)-02	38	63	16
2018	SR (CFIA)	15	85	40
2018	SR (CFIA)-02	28	72	18

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	46	54	41
2019	SR (CFIA)-02	44	56	16
2019	SR (CFIA)-03	58	42	12
2018	SR (CFIA)	58	43	40
2018	SR (CFIA)-02	44	56	18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	9	91	681
2019	SR (CFIA)-02	12	88	226
2019	SR (CFIA)-03	8	92	237
2019	SR (CFIA)-04	10	90	140

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	14	18	23	4	4	33	4	51	12	682
2019	SR (CFIA)-02	8	17	26	3	4	36	5	43	12	227
2019	SR (CFIA)-03	16	20	19	4	5	32	3	56	14	237
2019	SR (CFIA)-04	15	18	25	5	2	30	5	51	11	140
2018	SR (CFIA)	11	18	24	6	3	33	6	48	14	666
2018	SR (CFIA)-02	9	17	25	8	3	35	4	42	18	234
2018	SR (CFIA)-03	12	18	23	4	4	31	8	49	13	249
2018	SR (CFIA)-04	9	23	23	4	2	32	7	52	10	116
2018	SR (CFIA)-05	19	20	20	4	0	35	2	62	6	54
2017	SR (CFIA)	11	18	21	3	3	40	4	52	10	604
2017	SR (CFIA)-02	10	20	22	4	2	39	4	52	10	218
2017	SR (CFIA)-03	10	16	23	3	4	38	6	46	12	206
2017	SR (CFIA)-04	11	21	18	1	3	43	3	60	6	122
2017	SR (CFIA)-05	15	13	22	0	4	46	0	51	7	54

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	30	35	20	6	2	8	1	70	8	681
2019	SR (CFIA)-02	24	38	20	7	2	8	1	68	10	226
2019	SR (CFIA)-03	34	33	16	5	3	8	1	74	8	237
2019	SR (CFIA)-04	30	32	24	6	2	6	0	66	9	140
2018	SR (CFIA)	23	36	21	6	2	10	1	67	9	664
2018	SR (CFIA)-02	19	34	21	8	2	15	1	63	12	234
2018	SR (CFIA)-03	25	37	21	4	2	9	2	69	7	248
2018	SR (CFIA)-04	23	41	22	4	2	8	1	70	7	115
2018	SR (CFIA)-05	35	35	20	4	0	6	0	75	4	54
2017	SR (CFIA)	25	39	18	4	2	11	1	73	7	605
2017	SR (CFIA)-02	24	39	19	5	1	12	0	71	7	218
2017	SR (CFIA)-03	24	36	17	5	3	12	2	70	10	206
2017	SR (CFIA)-04	28	45	14	2	3	9	1	80	5	123
2017	SR (CFIA)-05	29	35	24	4	2	6	0	69	6	54

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	14	29	28	14	14	0	44	28	681
2019	SR (CFIA)-02	13	26	29	16	15	1	39	32	227
2019	SR (CFIA)-03	13	32	29	14	13	0	45	27	237
2019	SR (CFIA)-04	20	29	26	15	10	1	49	25	140
2018	SR (CFIA)	10	27	28	15	19	1	37	35	667
2018	SR (CFIA)-02	9	25	27	15	23	1	34	38	233
2018	SR (CFIA)-03	11	25	27	18	18	1	36	36	249
2018	SR (CFIA)-04	9	34	28	13	15	2	44	28	116
2018	SR (CFIA)-05	13	32	32	7	16	0	45	23	56
2017	SR (CFIA)	13	26	24	17	19	1	40	36	605
2017	SR (CFIA)-02	12	23	25	16	22	1	36	39	218
2017	SR (CFIA)-03	16	25	21	18	19	1	41	38	206
2017	SR (CFIA)-04	12	33	28	13	12	1	46	25	123
2017	SR (CFIA)-05	8	30	20	22	20	0	37	43	54

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	11	29	30	17	13	0	40	30	680
2019	SR (CFIA)-02	14	27	33	15	11	0	41	26	227
2019	SR (CFIA)-03	10	32	31	15	11	0	43	26	235
2019	SR (CFIA)-04	9	34	21	21	15	0	42	36	140
2018	SR (CFIA)	11	26	32	19	12	0	37	31	666
2018	SR (CFIA)-02	16	27	30	17	10	0	43	27	233
2018	SR (CFIA)-03	10	30	30	19	10	0	40	30	248
2018	SR (CFIA)-04	8	21	32	22	17	1	29	39	116
2018	SR (CFIA)-05	2	14	39	21	21	2	16	44	56
2017	SR (CFIA)	11	29	27	18	14	1	41	32	604
2017	SR (CFIA)-02	15	26	30	18	10	1	42	28	218
2017	SR (CFIA)-03	13	31	27	15	14	0	44	29	205
2017	SR (CFIA)-04	4	32	22	23	19	0	37	41	123
2017	SR (CFIA)-05	7	24	28	17	20	4	33	38	54

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	19	36	26	12	6	0	1	56	18	680
2019	SR (CFIA)-02	26	41	20	8	4	0	1	68	12	226
2019	SR (CFIA)-03	23	34	27	10	5	0	1	58	15	236
2019	SR (CFIA)-04	9	36	31	16	8	0	0	45	24	140
2018	SR (CFIA)	17	35	27	13	8	0	1	52	20	664
2018	SR (CFIA)-02	24	38	23	9	6	1	0	63	14	231
2018	SR (CFIA)-03	17	38	26	13	6	0	0	55	19	248
2018	SR (CFIA)-04	8	33	33	13	13	0	1	41	26	116
2018	SR (CFIA)-05	9	14	36	27	13	0	2	24	40	56
2017	SR (CFIA)	16	37	24	14	9	0	1	54	22	605
2017	SR (CFIA)-02	22	40	21	11	4	0	2	63	15	218
2017	SR (CFIA)-03	16	41	25	11	6	0	0	58	18	206
2017	SR (CFIA)-04	9	29	28	19	15	0	0	38	34	123
2017	SR (CFIA)-05	7	31	21	18	21	0	2	40	40	54

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	12	25	26	18	19	0	0	37	37	682
2019	SR (CFIA)-02	15	23	25	19	19	0	0	38	37	227
2019	SR (CFIA)-03	12	27	27	16	18	0	0	39	34	237
2019	SR (CFIA)-04	13	25	25	19	18	0	1	38	37	140
2018	SR (CFIA)	12	21	26	21	18	1	1	33	40	662
2018	SR (CFIA)-02	19	19	22	20	17	2	0	39	38	231
2018	SR (CFIA)-03	10	24	28	21	16	1	0	34	38	247
2018	SR (CFIA)-04	9	20	31	19	18	0	3	29	38	115
2018	SR (CFIA)-05	4	11	29	34	23	0	0	14	57	56
2017	SR (CFIA)	12	25	23	19	18	1	1	38	38	605
2017	SR (CFIA)-02	15	24	22	19	17	0	3	41	36	218
2017	SR (CFIA)-03	10	26	26	20	15	1	0	38	36	206
2017	SR (CFIA)-04	8	26	25	18	21	1	1	35	40	123
2017	SR (CFIA)-05	13	22	18	20	24	0	2	36	45	54

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	45	28	14	5	4	0	5	77	9	678
2019	SR (CFIA)-02	55	25	12	1	2	0	5	84	3	227
2019	SR (CFIA)-03	47	30	13	3	3	0	6	81	5	236
2019	SR (CFIA)-04	39	28	13	9	5	0	4	71	15	137
2018	SR (CFIA)	42	27	14	6	4	0	7	74	10	662
2018	SR (CFIA)-02	47	28	13	4	3	0	6	79	7	232
2018	SR (CFIA)-03	48	23	13	5	3	0	8	77	8	249
2018	SR (CFIA)-04	33	31	15	7	6	0	8	69	14	113
2018	SR (CFIA)-05	24	29	20	13	11	0	4	55	25	55
2017	SR (CFIA)	37	31	15	6	3	0	7	74	10	604
2017	SR (CFIA)-02	42	34	13	3	0	0	7	82	4	218
2017	SR (CFIA)-03	40	28	13	7	4	0	7	74	12	205
2017	SR (CFIA)-04	31	33	18	7	3	1	7	70	11	123
2017	SR (CFIA)-05	22	30	22	13	5	0	7	56	20	54

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	25	32	23	11	9	0	57	19	680
2019	SR (CFIA)-02	29	32	21	9	8	0	62	17	226
2019	SR (CFIA)-03	27	34	25	8	6	0	61	14	236
2019	SR (CFIA)-04	22	31	23	13	11	0	53	24	140
2018	SR (CFIA)	22	30	25	13	10	0	52	23	661
2018	SR (CFIA)-02	26	27	21	12	14	0	53	26	230
2018	SR (CFIA)-03	22	30	30	11	7	1	53	17	246
2018	SR (CFIA)-04	20	29	23	16	10	1	50	27	116
2018	SR (CFIA)-05	11	36	25	14	14	0	46	29	56
2017	SR (CFIA)	17	37	24	14	7	0	54	22	601
2017	SR (CFIA)-02	21	36	23	11	9	0	57	20	215
2017	SR (CFIA)-03	17	37	24	15	7	0	54	22	205
2017	SR (CFIA)-04	12	40	25	16	7	0	52	23	123
2017	SR (CFIA)-05	11	39	24	22	4	0	50	26	54

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	21	40	25	10	4	0	0	61	14	679
2019	SR (CFIA)-02	21	41	24	7	6	1	0	62	13	227
2019	SR (CFIA)-03	26	42	19	9	3	0	0	68	12	236
2019	SR (CFIA)-04	16	35	30	17	2	0	0	50	19	139
2018	SR (CFIA)	16	39	27	12	5	1	1	56	17	663
2018	SR (CFIA)-02	17	39	21	18	3	1	1	57	22	230
2018	SR (CFIA)-03	19	39	26	9	5	1	1	59	14	248
2018	SR (CFIA)-04	9	38	34	13	5	1	0	47	18	116
2018	SR (CFIA)-05	14	41	36	0	7	0	2	56	7	56
2017	SR (CFIA)	19	38	27	10	6	0	1	57	16	600
2017	SR (CFIA)-02	23	31	30	10	4	0	1	55	14	215
2017	SR (CFIA)-03	21	38	23	10	7	0	0	60	17	205
2017	SR (CFIA)-04	10	46	29	8	6	0	2	56	14	123
2017	SR (CFIA)-05	17	40	19	13	9	0	2	58	23	53

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	12	35	30	15	8	1	48	22	680
2019	SR (CFIA)-02	17	30	29	14	9	1	48	23	227
2019	SR (CFIA)-03	14	38	29	13	6	0	52	19	236
2019	SR (CFIA)-04	5	36	34	18	7	0	41	25	140
2018	SR (CFIA)	13	31	32	15	8	0	44	23	659
2018	SR (CFIA)-02	21	30	29	15	5	0	51	20	226
2018	SR (CFIA)-03	12	32	33	13	9	0	44	22	248
2018	SR (CFIA)-04	7	31	32	21	9	0	38	30	116
2018	SR (CFIA)-05	4	36	38	16	7	0	39	23	56
2017	SR (CFIA)	12	32	29	17	11	1	43	28	599
2017	SR (CFIA)-02	17	38	23	14	8	1	55	22	215
2017	SR (CFIA)-03	10	29	31	18	12	0	40	30	205
2017	SR (CFIA)-04	9	26	31	23	11	0	34	34	122
2017	SR (CFIA)-05	2	31	37	15	15	0	32	30	53

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	22	35	21	14	7	0	0	58	21	680
2019	SR (CFIA)-02	26	31	22	12	8	1	0	57	20	227
2019	SR (CFIA)-03	27	36	17	13	6	0	0	64	19	236
2019	SR (CFIA)-04	13	38	24	19	6	0	0	51	24	139
2018	SR (CFIA)	19	33	26	15	7	0	0	52	22	660
2018	SR (CFIA)-02	17	34	27	17	5	0	0	52	22	230
2018	SR (CFIA)-03	26	29	28	10	7	0	1	55	17	245
2018	SR (CFIA)-04	11	38	19	19	13	0	0	49	32	116
2018	SR (CFIA)-05	13	38	25	18	7	0	0	50	25	56
2017	SR (CFIA)	17	38	23	14	8	0	0	55	21	600
2017	SR (CFIA)-02	20	36	26	12	7	0	0	56	18	215
2017	SR (CFIA)-03	18	40	19	16	7	0	0	58	23	205
2017	SR (CFIA)-04	14	36	25	15	10	0	1	50	25	123
2017	SR (CFIA)-05	13	40	23	15	10	0	0	53	25	53

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	41	31	16	6	5	0	1	73	11	679
2019	SR (CFIA)-02	33	29	19	10	7	1	1	64	17	225
2019	SR (CFIA)-03	50	30	12	5	3	0	0	80	8	236
2019	SR (CFIA)-04	39	36	17	4	4	0	0	76	7	140

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	21	32	21	15	11	0	53	26	679
2019	SR (CFIA)-02	16	27	21	17	19	0	43	36	227
2019	SR (CFIA)-03	23	35	20	13	9	0	58	21	234
2019	SR (CFIA)-04	23	31	22	16	7	1	55	23	140
2018	SR (CFIA)	17	28	26	18	11	0	45	29	661
2018	SR (CFIA)-02	17	29	23	18	12	0	46	30	229
2018	SR (CFIA)-03	20	27	23	16	13	1	47	29	247
2018	SR (CFIA)-04	12	31	27	20	10	0	43	30	116
2018	SR (CFIA)-05	11	29	41	14	5	0	39	20	56
2017	SR (CFIA)	18	32	26	14	8	2	51	23	599
2017	SR (CFIA)-02	17	33	28	12	8	2	52	20	215
2017	SR (CFIA)-03	20	32	21	14	12	1	53	26	204
2017	SR (CFIA)-04	19	24	29	21	5	2	44	26	123
2017	SR (CFIA)-05	15	42	24	11	6	2	58	17	53

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	53	28	11	5	2	0	81	7	678
2019	SR (CFIA)-02	48	29	15	6	2	0	77	8	227
2019	SR (CFIA)-03	55	27	10	6	2	0	82	8	235
2019	SR (CFIA)-04	59	28	9	3	1	0	88	4	138
2018	SR (CFIA)	48	28	13	7	3	1	77	10	657
2018	SR (CFIA)-02	44	30	12	10	4	0	74	14	228
2018	SR (CFIA)-03	53	23	14	6	2	2	78	8	246
2018	SR (CFIA)-04	47	29	14	8	0	2	78	8	116
2018	SR (CFIA)-05	52	35	7	0	4	2	89	4	54
2017	SR (CFIA)	54	28	11	3	3	1	83	6	604
2017	SR (CFIA)-02	52	30	11	3	2	2	84	5	218
2017	SR (CFIA)-03	52	29	12	3	3	0	81	7	206
2017	SR (CFIA)-04	58	23	14	2	2	2	82	4	122
2017	SR (CFIA)-05	59	30	6	2	4	0	89	6	54

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	76	12	4	1	1	1	5	93	2	678
2019	SR (CFIA)-02	70	13	7	1	2	1	5	89	3	227
2019	SR (CFIA)-03	78	13	3	1	0	0	4	95	2	236
2019	SR (CFIA)-04	77	12	3	1	0	0	7	95	2	138
2018	SR (CFIA)	70	15	5	3	2	1	4	89	6	662
2018	SR (CFIA)-02	67	15	8	3	3	1	2	85	7	230
2018	SR (CFIA)-03	69	15	4	4	1	2	6	91	5	247
2018	SR (CFIA)-04	73	16	4	3	1	0	3	92	4	116
2018	SR (CFIA)-05	73	14	2	4	0	0	7	94	4	56

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	74	12	7	2	3	0	1	87	6	681
2019	SR (CFIA)-02	66	19	7	2	4	0	1	87	6	228
2019	SR (CFIA)-03	77	11	6	2	3	0	2	89	5	236
2019	SR (CFIA)-04	78	5	9	4	2	0	2	85	6	139
2018	SR (CFIA)	69	14	6	3	4	1	2	86	7	662
2018	SR (CFIA)-02	65	17	8	5	3	1	1	83	9	231
2018	SR (CFIA)-03	72	10	7	2	5	1	3	86	8	246
2018	SR (CFIA)-04	72	19	4	1	2	1	1	93	3	116
2018	SR (CFIA)-05	73	13	4	2	4	0	5	91	6	56
2017	SR (CFIA)	72	14	5	3	3	1	2	89	6	603
2017	SR (CFIA)-02	66	17	5	4	2	2	4	88	6	218
2017	SR (CFIA)-03	69	17	6	2	4	0	1	88	6	206
2017	SR (CFIA)-04	79	7	3	3	3	0	4	90	6	122
2017	SR (CFIA)-05	85	6	0	6	4	0	0	90	10	53

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	52	32	10	4	2	0	0	84	6	678
2019	SR (CFIA)-02	42	35	11	7	3	1	0	79	10	226
2019	SR (CFIA)-03	52	35	9	2	1	0	1	88	3	236
2019	SR (CFIA)-04	64	23	9	1	2	0	0	87	4	138
2018	SR (CFIA)	50	30	12	4	2	0	1	82	7	664
2018	SR (CFIA)-02	43	33	15	4	3	0	0	77	7	233
2018	SR (CFIA)-03	52	27	11	6	2	0	1	80	8	247
2018	SR (CFIA)-04	54	31	8	3	2	0	2	87	5	116
2018	SR (CFIA)-05	57	34	5	2	0	0	2	93	2	56
2017	SR (CFIA)	52	32	9	4	2	0	2	85	6	602
2017	SR (CFIA)-02	44	37	12	4	1	0	1	82	6	218
2017	SR (CFIA)-03	52	30	9	3	4	0	2	84	7	205
2017	SR (CFIA)-04	63	25	4	4	1	0	3	91	5	121
2017	SR (CFIA)-05	56	33	6	2	2	0	2	90	4	54

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	58	23	10	3	5	0	0	82	8	678
2019	SR (CFIA)-02	50	26	12	5	6	1	1	77	11	227
2019	SR (CFIA)-03	66	20	9	2	3	0	0	87	5	235
2019	SR (CFIA)-04	57	24	9	4	7	0	0	80	10	138
2018	SR (CFIA)	51	24	12	7	5	0	1	77	12	662
2018	SR (CFIA)-02	48	25	13	8	5	0	0	73	13	232
2018	SR (CFIA)-03	54	23	12	4	5	0	2	79	9	246
2018	SR (CFIA)-04	46	29	13	10	2	1	0	75	11	115
2018	SR (CFIA)-05	59	23	4	9	4	0	2	84	13	56
2017	SR (CFIA)	54	24	9	6	4	0	2	80	10	603
2017	SR (CFIA)-02	48	25	13	7	4	1	2	75	11	218
2017	SR (CFIA)-03	55	26	9	3	5	0	1	83	9	206
2017	SR (CFIA)-04	62	21	6	5	3	0	3	86	8	122
2017	SR (CFIA)-05	56	19	7	10	8	0	0	75	17	53

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	51	15	6	2	2	0	24	87	4	681
2019	SR (CFIA)-02	47	9	3	1	2	1	37	90	5	227
2019	SR (CFIA)-03	53	14	7	2	1	0	23	87	4	237
2019	SR (CFIA)-04	54	22	7	1	3	0	13	87	5	139
2018	SR (CFIA)	45	11	7	2	1	0	34	85	5	661
2018	SR (CFIA)-02	42	6	3	1	0	0	47	91	2	232
2018	SR (CFIA)-03	45	11	7	3	1	0	32	83	7	246
2018	SR (CFIA)-04	50	11	10	2	4	0	25	80	7	114
2018	SR (CFIA)-05	41	36	14	2	2	0	5	81	4	56
2017	SR (CFIA)	44	14	7	2	2	0	31	85	5	604
2017	SR (CFIA)-02	41	8	5	2	0	0	43	88	3	218
2017	SR (CFIA)-03	46	12	6	1	4	0	31	84	7	206
2017	SR (CFIA)-04	49	21	8	2	1	0	19	86	4	123
2017	SR (CFIA)-05	40	34	15	2	2	0	8	80	4	53

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	58	26	10	3	1	0	2	86	5	680
2019	SR (CFIA)-02	47	32	13	4	2	1	2	81	6	226
2019	SR (CFIA)-03	64	24	7	3	1	0	2	90	3	237
2019	SR (CFIA)-04	63	21	10	4	1	0	1	85	5	139
2018	SR (CFIA)	55	27	8	4	1	1	4	86	5	659
2018	SR (CFIA)-02	42	33	13	4	2	1	5	80	6	230
2018	SR (CFIA)-03	62	25	5	4	0	0	4	91	4	246
2018	SR (CFIA)-04	62	22	8	5	0	1	3	86	5	115
2018	SR (CFIA)-05	62	24	5	4	4	0	2	87	7	55
2017	SR (CFIA)	57	24	9	3	1	0	6	87	3	601
2017	SR (CFIA)-02	46	29	12	4	0	0	7	82	5	216
2017	SR (CFIA)-03	65	20	7	3	1	0	4	90	3	205
2017	SR (CFIA)-04	61	23	7	2	0	0	7	90	2	123
2017	SR (CFIA)-05	59	24	11	2	2	0	2	84	4	53

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	69	16	6	3	4	0	2	87	7	681
2019	SR (CFIA)-02	62	21	8	4	4	1	0	84	8	228
2019	SR (CFIA)-03	67	15	5	5	5	0	3	84	10	237
2019	SR (CFIA)-04	78	13	5	1	1	0	2	93	2	139
2018	SR (CFIA)	65	17	6	3	5	0	4	86	9	664
2018	SR (CFIA)-02	56	21	7	4	7	0	4	81	12	232
2018	SR (CFIA)-03	63	17	5	4	6	0	4	84	11	247
2018	SR (CFIA)-04	78	10	4	0	3	1	3	92	4	116
2018	SR (CFIA)-05	77	18	2	0	0	0	4	98	0	56
2017	SR (CFIA)	64	19	5	3	4	0	4	87	7	602
2017	SR (CFIA)-02	59	23	6	2	6	0	5	86	8	217
2017	SR (CFIA)-03	61	19	6	6	6	0	2	82	12	205
2017	SR (CFIA)-04	72	15	4	2	0	0	7	94	2	123
2017	SR (CFIA)-05	77	17	4	0	0	0	2	96	0	53

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	47	34	13	4	1	0	1	82	5	681
2019	SR (CFIA)-02	45	36	11	4	2	0	2	82	6	228
2019	SR (CFIA)-03	47	31	15	4	1	0	2	79	5	236
2019	SR (CFIA)-04	49	37	12	2	1	0	0	86	3	139
2018	SR (CFIA)	43	32	15	5	2	1	2	77	7	661
2018	SR (CFIA)-02	42	30	16	6	2	1	2	75	8	231
2018	SR (CFIA)-03	38	37	14	6	1	0	4	78	8	245
2018	SR (CFIA)-04	48	28	16	3	4	0	1	77	7	116
2018	SR (CFIA)-05	50	30	16	0	4	0	0	80	4	56
2017	SR (CFIA)	46	34	12	3	1	0	3	83	4	601
2017	SR (CFIA)-02	44	36	13	3	0	0	4	83	3	216
2017	SR (CFIA)-03	45	35	12	4	1	0	2	82	6	205
2017	SR (CFIA)-04	56	23	14	2	1	0	3	82	3	123
2017	SR (CFIA)-05	40	52	6	0	2	0	0	92	2	53

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	10	35	39	12	4	0	45	16	683
2019	SR (CFIA)-02	10	37	38	11	4	0	47	15	228
2019	SR (CFIA)-03	12	37	40	9	2	0	49	11	237
2019	SR (CFIA)-04	7	34	40	15	4	0	41	19	140
2018	SR (CFIA)	8	30	43	14	5	0	38	19	667
2018	SR (CFIA)-02	10	32	41	12	5	0	42	17	234
2018	SR (CFIA)-03	9	31	43	12	5	0	41	17	248
2018	SR (CFIA)-04	4	27	46	16	8	0	31	23	116
2018	SR (CFIA)-05	5	25	41	25	4	0	30	29	56
2017	SR (CFIA)	7	30	41	15	6	0	38	21	605
2017	SR (CFIA)-02	9	32	41	15	4	0	40	18	218
2017	SR (CFIA)-03	8	29	42	13	7	0	37	20	206
2017	SR (CFIA)-04	5	31	44	12	7	1	37	19	123
2017	SR (CFIA)-05	2	28	37	26	8	0	30	33	54

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	9	19	42	23	6	29	29	676
2019	SR (CFIA)-02	10	17	40	27	5	33	27	224
2019	SR (CFIA)-03	6	17	44	25	7	32	24	236
2019	SR (CFIA)-04	11	20	47	17	5	22	31	138
2018	SR (CFIA)	9	22	39	24	6	30	31	663
2018	SR (CFIA)-02	8	18	41	23	10	33	26	231
2018	SR (CFIA)-03	8	21	38	26	6	33	29	247
2018	SR (CFIA)-04	12	27	39	21	2	22	39	116
2018	SR (CFIA)-05	9	30	34	21	5	27	39	56
2017	SR (CFIA)	7	22	43	21	7	28	29	603
2017	SR (CFIA)-02	5	18	42	28	6	35	23	218
2017	SR (CFIA)-03	8	20	43	18	10	28	28	204
2017	SR (CFIA)-04	9	24	42	22	3	25	33	123
2017	SR (CFIA)-05	6	33	50	2	9	11	39	54

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	32	46	13	6	1	1	79	8	679
2019	SR (CFIA)-02	28	48	14	7	1	2	77	8	227
2019	SR (CFIA)-03	33	47	10	8	2	0	80	9	236
2019	SR (CFIA)-04	35	45	12	5	3	0	80	8	139
2018	SR (CFIA)	30	46	13	7	3	1	77	10	664
2018	SR (CFIA)-02	24	45	17	7	5	2	70	12	232
2018	SR (CFIA)-03	31	51	10	4	3	1	83	7	248
2018	SR (CFIA)-04	34	44	9	12	1	1	78	13	116
2018	SR (CFIA)-05	45	38	13	2	2	0	84	4	55
2017	SR (CFIA)	32	46	11	6	2	2	80	8	605
2017	SR (CFIA)-02	24	46	14	10	3	3	72	13	218
2017	SR (CFIA)-03	28	52	11	5	2	1	82	7	206
2017	SR (CFIA)-04	46	37	9	2	1	4	87	4	123
2017	SR (CFIA)-05	46	42	7	0	2	2	90	2	54

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	17	39	20	15	7	1	57	23	676
2019	SR (CFIA)-02	15	33	20	22	8	2	49	30	225
2019	SR (CFIA)-03	20	44	20	10	6	0	64	16	235
2019	SR (CFIA)-04	14	47	16	14	9	0	62	22	138
2018	SR (CFIA)	16	41	19	15	9	0	57	24	666
2018	SR (CFIA)-02	14	37	19	18	12	1	51	29	234
2018	SR (CFIA)-03	18	46	20	10	6	0	63	17	248
2018	SR (CFIA)-04	12	48	15	19	6	0	60	25	115
2018	SR (CFIA)-05	25	34	21	14	5	0	59	20	56
2017	SR (CFIA)	14	42	19	16	8	1	56	25	605
2017	SR (CFIA)-02	14	37	20	20	9	1	51	29	218
2017	SR (CFIA)-03	13	44	17	16	9	1	58	25	206
2017	SR (CFIA)-04	16	47	18	12	7	0	63	20	123
2017	SR (CFIA)-05	19	40	20	13	7	0	59	21	54

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	14	86	682
2019	SR (CFIA)-02	13	87	228
2019	SR (CFIA)-03	11	89	237
2019	SR (CFIA)-04	21	79	140
2017	SR (CFIA)	13	87	604
2017	SR (CFIA)-02	14	86	217
2017	SR (CFIA)-03	13	87	206
2017	SR (CFIA)-04	12	88	123
2017	SR (CFIA)-05	11	89	54

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	91	9	94
2019	SR (CFIA)-02	97	3	30
2019	SR (CFIA)-04	93	7	29
2017	SR (CFIA)	75	25	78
2017	SR (CFIA)-02	68	32	31
2017	SR (CFIA)-03	69	31	26
2017	SR (CFIA)-04	100	0	15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	53	34	8	5	0	0	87	5	85
2019	SR (CFIA)-02	31	41	21	7	0	0	72	7	29
2019	SR (CFIA)-04	78	22	0	0	0	0	100	0	27
2017	SR (CFIA)	46	35	5	9	3	2	82	12	58
2017	SR (CFIA)-02	52	28	5	5	5	5	85	10	21
2017	SR (CFIA)-03	56	33	6	5	0	0	89	5	18
2017	SR (CFIA)-04	28	37	7	21	7	0	65	28	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	16	39	21	12	9	2	0	17	83	681
2019	SR (CFIA)-02	18	36	21	12	9	3	0	19	81	228
2019	SR (CFIA)-03	14	38	22	13	9	3	0	14	86	236
2019	SR (CFIA)-04	19	39	20	9	11	1	0	20	80	139
2018	SR (CFIA)	21	28	25	12	11	3	1	21	79	666
2018	SR (CFIA)-02	15	27	29	13	12	3	1	16	84	234
2018	SR (CFIA)-03	25	25	23	14	10	2	0	26	74	249
2018	SR (CFIA)-04	25	25	23	10	11	4	1	27	73	114
2018	SR (CFIA)-05	14	50	21	7	5	2	0	15	85	56
2017	SR (CFIA)	22	25	24	13	12	4	0	23	77	605
2017	SR (CFIA)-02	23	23	26	13	13	3	0	23	77	218
2017	SR (CFIA)-03	24	23	24	12	14	4	0	25	75	206
2017	SR (CFIA)-04	20	28	26	15	7	5	0	21	79	123
2017	SR (CFIA)-05	13	41	18	11	9	6	2	14	86	54

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	52	48	551
2019	SR (CFIA)-02	53	47	179
2019	SR (CFIA)-03	51	49	195
2019	SR (CFIA)-04	55	45	110

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SR (CFIA)	40	60	546
2019	SR (CFIA)-02	38	62	176
2019	SR (CFIA)-03	41	59	195
2019	SR (CFIA)-04	50	50	110
2018	SR (CFIA)	29	71	502
2018	SR (CFIA)-02	33	67	187
2018	SR (CFIA)-03	25	75	179
2018	SR (CFIA)-04	32	68	79
2018	SR (CFIA)-05	32	68	47

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	7	21	21	24	17	2	8	31	46	545
2019	SR (CFIA)-02	6	19	22	28	15	1	9	28	48	176
2019	SR (CFIA)-03	9	21	21	22	18	4	6	33	44	195
2019	SR (CFIA)-04	7	24	21	21	17	3	7	34	42	110
2018	SR (CFIA)	7	22	22	21	22	1	5	32	45	504
2018	SR (CFIA)-02	7	21	22	24	20	1	4	30	46	188
2018	SR (CFIA)-03	8	23	20	18	24	1	6	33	46	180
2018	SR (CFIA)-04	9	28	20	18	20	0	5	39	40	79
2018	SR (CFIA)-05	4	19	23	17	26	4	6	26	48	47
2017	SR (CFIA)	9	20	17	18	27	3	7	32	50	448
2017	SR (CFIA)-02	6	23	14	17	31	2	7	31	53	162
2017	SR (CFIA)-03	10	18	18	17	29	3	6	30	50	148
2017	SR (CFIA)-04	5	23	17	15	25	4	10	33	47	92
2017	SR (CFIA)-05	23	12	16	26	16	2	5	37	45	43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	4	13	21	25	29	2	8	19	58	546
2019	SR (CFIA)-02	3	13	17	27	29	2	9	18	63	177
2019	SR (CFIA)-03	5	12	22	24	29	2	6	19	57	195
2019	SR (CFIA)-04	5	14	19	24	30	2	7	20	59	110
2018	SR (CFIA)	3	9	16	27	38	2	5	12	71	502
2018	SR (CFIA)-02	3	10	18	27	37	2	4	14	68	187
2018	SR (CFIA)-03	2	7	16	26	43	1	6	10	73	180
2018	SR (CFIA)-04	5	8	14	28	37	3	5	14	71	78
2018	SR (CFIA)-05	0	11	15	19	36	6	13	13	68	47
2017	SR (CFIA)	1	7	12	22	49	3	6	9	77	448
2017	SR (CFIA)-02	1	5	13	19	54	2	6	7	79	162
2017	SR (CFIA)-03	1	7	12	23	51	3	4	9	79	148
2017	SR (CFIA)-04	1	10	11	22	43	3	10	12	75	92
2017	SR (CFIA)-05	0	14	14	28	37	2	5	15	70	43

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SR (CFIA)	39	21	18	7	8	1	7	64	17	673
2019	SR (CFIA)-02	36	22	17	7	9	1	8	63	18	224
2019	SR (CFIA)-03	41	19	19	7	8	0	6	64	16	235
2019	SR (CFIA)-04	36	23	16	7	9	1	7	64	18	140
2018	SR (CFIA)	35	20	18	9	10	1	7	60	21	663
2018	SR (CFIA)-02	32	22	19	9	10	2	6	59	20	233
2018	SR (CFIA)-03	33	20	18	9	11	0	9	58	22	246
2018	SR (CFIA)-04	39	18	17	9	10	0	6	61	20	115
2018	SR (CFIA)-05	39	18	18	4	11	0	11	64	16	56

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SR (CFIA)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment