2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	17	46	11	24	2	63	26	54
2019	SI-05	9	50	9	28	3	59	31	32
2017	SI	16	50	7	19	8	66	27	83
2017	SI-02	11	78	0	5	5	89	11	18
2017	SI-03	34	29	15	22	0	63	22	14
2017	SI-04	20	60	0	20	0	80	20	10
2017	SI-05	13	40	10	20	17	53	37	30
2014	SI	18	48	8	23	3	66	26	61
2014	SI-05	11	53	8	24	5	63	29	38
2011	SI	27	52	4	13	4	79	16	194
2011	SI-01	45	41	4	10	0	86	10	50
2011	SI-02	22	61	0	14	3	83	17	35
2011	SI-03	26	47	10	14	3	73	18	28
2011	SI-04	18	63	0	12	6	81	19	17
2011	SI-05	17	54	7	14	7	71	22	55
2008	SI	40	47	4	7	2	86	9	2522
2008	SI-01	44	44	5	6	1	88	7	317
2008	SI-02	36	48	4	9	3	84	12	650
2008	SI-03	39	49	4	5	2	88	8	644
2008	SI-04	43	45	4	7	1	88	8	343
2008	SI-05	34	49	3	11	2	83	14	323
2008	SI-06	51	37	5	5	2	88	7	83
2008	SI-07	56	39	0	5	0	95	5	58

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	72	15	9	4	0	0	0	87	4	54
2019	SI-05	66	22	13	0	0	0	0	88	0	32
2017	SI	60	26	7	5	1	0	1	87	6	83
2017	SI-02	73	16	5	5	0	0	0	89	5	18
2017	SI-03	70	30	0	0	0	0	0	100	0	14
2017	SI-04	30	60	10	0	0	0	0	90	0	10
2017	SI-05	66	24	0	7	3	0	0	90	10	30
2014	SI	66	20	3	7	3	0	2	87	10	61
2014	SI-05	71	16	3	8	3	0	0	87	11	38
2011	SI	70	18	4	4	2	1	2	90	6	193
2011	SI-01	72	20	4	4	0	0	0	93	4	50
2011	SI-02	69	22	5	3	0	0	0	91	3	35
2011	SI-03	72	21	0	0	3	0	4	96	4	28
2011	SI-04	70	6	6	18	0	0	0	76	18	16
2011	SI-05	73	13	7	0	4	2	2	89	4	55
2008	SI	61	21	5	9	3	0	1	84	11	2518
2008	SI-01	59	25	6	8	3	0	0	83	11	318
2008	SI-02	61	23	6	7	2	0	2	85	9	648
2008	SI-03	60	21	5	9	3	0	1	82	12	643
2008	SI-04	65	18	4	9	4	0	0	83	13	343
2008	SI-05	63	19	3	11	2	0	1	84	13	321
2008	SI-06	66	19	8	5	3	0	0	85	7	83
2008	SI-07	63	25	7	5	0	0	0	88	5	58

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	19	43	15	17	6	62	23	53
2019	SI-05	19	41	19	16	6	59	22	32
2017	SI	24	39	14	9	14	63	23	83
2017	SI-02	33	51	11	0	5	84	5	18
2017	SI-03	37	28	15	13	7	65	20	14
2017	SI-04	20	50	10	10	10	70	20	10
2017	SI-05	20	24	17	13	27	44	40	30
2014	SI	28	34	7	23	8	62	31	61
2014	SI-05	24	42	5	21	8	66	29	38
2011	SI	37	39	9	7	8	76	15	193
2011	SI-01	53	33	4	6	4	86	10	49
2011	SI-02	34	44	10	9	3	78	12	35
2011	SI-03	32	43	11	3	11	75	14	28
2011	SI-04	47	28	13	6	7	75	12	17
2011	SI-05	22	46	11	7	14	68	22	55

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	24	52	6	15	4	0	0	76	19	54
2019	SI-05	28	53	9	6	3	0	0	81	9	32
2018	SI	23	43	7	20	7	0	0	66	27	83
2018	SI-02	10	46	5	39	0	0	0	56	39	17
2018	SI-03	10	60	11	10	10	0	0	69	20	10
2018	SI-05	23	46	11	11	9	0	0	69	20	35
2017	SI	20	36	12	18	14	0	0	56	32	83
2017	SI-02	11	33	5	40	11	0	0	44	51	18
2017	SI-03	23	41	15	7	15	0	0	63	22	14
2017	SI-04	30	40	20	10	0	0	0	70	10	10
2017	SI-05	23	36	17	13	10	0	0	60	23	30
2014	SI	11	34	15	26	13	0	0	46	39	61
2014	SI-05	11	37	18	18	16	0	0	47	34	38
2011	SI	22	42	13	13	9	0	1	64	23	194
2011	SI-01	21	50	11	9	6	0	3	73	16	50
2011	SI-02	25	35	18	16	6	0	0	60	22	35
2011	SI-03	25	47	3	20	4	0	0	72	24	28
2011	SI-04	17	30	18	24	12	0	0	47	36	17
2011	SI-05	20	40	14	7	18	0	0	60	25	55
2008	SI	28	40	13	11	6	0	1	70	17	2523
2008	SI-01	31	42	13	9	5	0	1	74	14	318
2008	SI-02	28	41	10	13	7	0	1	70	20	651
2008	SI-03	27	40	13	12	7	1	0	67	19	644
2008	SI-04	27	39	16	10	5	0	2	68	16	343
2008	SI-05	27	39	15	12	6	0	1	67	18	323
2008	SI-06	34	38	11	11	4	1	0	73	15	83
2008	SI-07	45	39	7	6	0	0	3	86	7	58

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	41	40	13	6	0	81	6	53
2019	SI-05	45	39	10	6	0	84	6	31
2017	SI	36	35	15	5	9	71	14	83
2017	SI-02	27	46	11	5	11	73	16	18
2017	SI-03	50	37	13	0	0	87	0	14
2017	SI-04	40	40	10	10	0	80	10	10
2017	SI-05	33	40	13	3	10	73	13	30
2014	SI	31	44	15	8	2	76	10	61
2014	SI-05	32	45	16	8	0	76	8	38

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	38	30	25	8	0	0	0	68	8	53
2019	SI-05	47	25	25	3	0	0	0	72	3	32
2018	SI	37	32	22	5	3	0	0	69	8	83
2018	SI-02	30	36	34	0	0	0	0	66	0	17
2018	SI-03	42	28	21	10	0	0	0	69	10	10
2018	SI-05	37	31	17	6	9	0	0	69	14	35
2017	SI	40	29	12	8	11	0	0	70	19	83
2017	SI-02	40	16	16	16	11	0	0	56	27	18
2017	SI-03	50	20	7	15	7	0	0	71	22	14
2017	SI-04	40	40	0	10	10	0	0	80	20	10
2017	SI-05	40	43	7	3	7	0	0	83	10	30
2014	SI	35	44	13	8	0	0	0	79	8	61
2014	SI-05	34	47	13	5	0	0	0	82	5	38
2011	SI	35	36	15	9	4	1	2	72	13	194
2011	SI-01	48	26	15	8	4	0	0	73	12	50
2011	SI-02	28	38	17	9	0	6	3	72	10	35
2011	SI-03	22	42	15	14	0	0	7	69	15	28
2011	SI-04	31	46	11	6	6	0	0	77	12	17
2011	SI-05	37	36	13	9	5	0	0	73	14	55

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	24	50	15	7	4	74	11	54
2019	SI-05	25	47	19	6	3	72	9	32
2018	SI	30	47	14	6	3	77	9	83
2018	SI-02	25	65	10	0	0	90	0	17
2018	SI-03	11	60	20	0	10	71	10	10
2018	SI-05	34	31	20	11	3	66	14	35
2017	SI	33	38	14	9	6	71	15	83
2017	SI-02	33	45	11	5	5	78	11	18
2017	SI-03	36	42	0	7	15	78	22	14
2017	SI-04	40	20	30	10	0	60	10	10
2017	SI-05	30	44	17	3	7	73	10	30
2014	SI	20	52	16	10	2	72	11	61
2014	SI-05	18	60	16	5	0	79	5	38
2011	SI	32	42	13	6	7	74	13	194
2011	SI-01	30	53	6	2	10	83	12	50
2011	SI-02	39	43	15	0	3	82	3	35
2011	SI-03	40	24	21	11	4	65	15	28
2011	SI-04	41	30	11	6	12	70	19	17
2011	SI-05	26	47	13	7	7	73	15	55
2008	SI	33	44	11	8	4	77	12	2506
2008	SI-01	30	46	12	8	4	76	12	315
2008	SI-02	31	43	11	11	5	74	16	646
2008	SI-03	32	43	14	7	4	75	11	638
2008	SI-04	33	46	13	5	3	79	8	340
2008	SI-05	41	46	7	5	1	87	7	323
2008	SI-06	43	36	8	7	6	79	13	82
2008	SI-07	52	43	2	3	0	95	3	58

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	19	35	28	7	11	54	19	54
2019	SI-05	22	31	31	6	9	53	16	32
2018	SI	26	36	19	7	12	62	19	83
2018	SI-02	38	31	15	10	6	69	16	17
2018	SI-03	0	49	32	10	10	49	20	10
2018	SI-05	20	31	26	6	17	51	23	35
2017	SI	22	23	23	12	20	46	32	83
2017	SI-02	29	27	27	11	5	57	16	18
2017	SI-03	21	35	15	15	15	56	30	14
2017	SI-04	20	20	30	10	20	40	30	10
2017	SI-05	23	17	24	13	23	40	37	30
2014	SI	18	26	16	29	10	44	39	61
2014	SI-05	16	26	21	32	5	42	37	38
2011	SI	20	37	16	18	9	56	27	194
2011	SI-01	27	33	11	21	8	60	29	50
2011	SI-02	17	42	15	20	6	59	26	35
2011	SI-03	11	40	27	18	4	51	22	28
2011	SI-04	6	59	6	23	6	65	29	17
2011	SI-05	24	27	20	14	14	51	29	55

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	26	41	17	15	2	0	67	17	54
2019	SI-05	34	34	16	13	3	0	69	16	32
2018	SI	23	36	23	11	6	1	60	17	83
2018	SI-02	15	41	25	10	5	4	58	16	17
2018	SI-03	0	40	29	21	10	0	40	31	10
2018	SI-05	26	37	23	9	6	0	63	14	35
2017	SI	32	36	12	11	9	0	68	20	82
2017	SI-02	44	40	11	5	0	0	84	5	18
2017	SI-03	36	35	15	7	7	0	71	15	14
2017	SI-04	30	10	20	30	10	0	40	40	10
2017	SI-05	30	44	10	10	7	0	73	17	30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	40	42	13	4	2	0	81	6	53
2019	SI-05	50	34	9	3	3	0	84	6	32
2018	SI	36	46	12	2	3	0	82	6	81
2018	SI-02	30	60	10	0	0	0	90	0	17
2018	SI-05	41	38	9	6	6	0	79	12	34
2017	SI	36	44	12	6	2	0	80	8	82
2017	SI-02	35	49	11	5	0	0	84	5	18
2017	SI-03	30	62	8	0	0	0	92	0	13
2017	SI-04	40	40	0	20	0	0	80	20	10
2017	SI-05	36	47	7	3	7	0	83	10	30
2014	SI	28	36	16	15	3	2	65	18	61
2014	SI-05	32	29	18	18	3	0	60	21	38
2011	SI	30	49	12	5	4	1	79	9	194
2011	SI-01	21	60	7	4	6	2	83	10	50
2011	SI-02	31	49	11	9	0	0	80	9	35
2011	SI-03	36	50	11	3	0	0	86	3	28
2011	SI-04	23	48	17	6	6	0	71	12	17
2011	SI-05	38	36	14	5	6	0	75	11	55
2008	SI	43	41	8	5	3	1	84	7	2516
2008	SI-01	40	41	10	5	3	1	82	8	318
2008	SI-02	37	43	9	7	3	1	81	10	650
2008	SI-03	43	42	9	3	2	1	86	6	640
2008	SI-04	45	42	6	4	2	0	88	6	342
2008	SI-05	49	38	9	3	1	0	88	4	323
2008	SI-06	53	29	7	6	4	1	84	9	81
2008	SI-07	63	28	7	3	0	0	90	3	58

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	24	37	19	13	7	61	20	54
2019	SI-05	28	38	19	13	3	66	16	32
2018	SI	27	45	12	7	10	71	17	82
2018	SI-02	38	35	10	10	6	73	16	17
2018	SI-03	8	61	11	10	10	69	20	10
2018	SI-05	29	35	15	9	12	65	21	34
2017	SI	21	32	16	15	15	53	31	83
2017	SI-02	24	27	27	22	0	51	22	18
2017	SI-03	13	50	15	7	15	63	22	14
2017	SI-04	20	30	0	20	30	50	50	10
2017	SI-05	30	27	20	10	13	57	23	30

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	54	36	10	0	0	0	90	0	50
2019	SI-05	52	35	13	0	0	0	87	0	31
2018	SI	52	43	6	0	0	0	94	0	82
2018	SI-02	50	45	5	0	0	0	95	0	17
2018	SI-03	50	40	10	0	0	0	90	0	10
2018	SI-05	56	38	6	0	0	0	94	0	34
2017	SI	48	36	12	1	2	0	85	4	82
2017	SI-02	49	51	0	0	0	0	100	0	18
2017	SI-03	44	32	16	0	8	0	76	8	13
2017	SI-04	50	30	10	0	10	0	80	10	10
2017	SI-05	53	40	7	0	0	0	93	0	30
2014	SI	44	39	13	2	0	2	85	2	61
2014	SI-05	45	40	16	0	0	0	84	0	38
2011	SI	56	30	11	3	0	0	86	3	194
2011	SI-01	50	29	13	8	0	0	79	8	50
2011	SI-02	62	32	6	0	0	0	94	0	35
2011	SI-03	64	32	4	0	0	0	96	0	28
2011	SI-04	52	24	25	0	0	0	75	0	17
2011	SI-05	59	29	11	2	0	0	87	2	55

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	15	43	21	11	9	0	0	58	21	53
2019	SI-05	16	47	19	9	9	0	0	63	19	32
2018	SI	23	43	17	12	6	0	0	65	18	82
2018	SI-02	22	64	0	15	0	0	0	85	15	17
2018	SI-03	29	31	20	21	0	0	0	60	21	10
2018	SI-05	21	32	29	6	12	0	0	53	18	34
2017	SI	20	37	11	16	17	0	0	57	32	82
2017	SI-02	16	46	11	22	5	0	0	62	27	18
2017	SI-03	16	44	16	16	8	0	0	60	24	13
2017	SI-04	20	30	0	40	10	0	0	50	50	10
2017	SI-05	23	44	7	7	20	0	0	67	27	30
2014	SI	25	25	15	20	13	2	2	51	34	61
2014	SI-05	21	29	16	18	16	0	0	50	34	38
2011	SI	26	41	11	14	8	0	1	67	22	193
2011	SI-01	29	42	12	14	2	0	2	72	16	49
2011	SI-02	33	44	6	15	3	0	0	77	18	35
2011	SI-03	26	42	7	17	8	0	0	69	24	28
2011	SI-04	17	54	12	6	12	0	0	70	18	17
2011	SI-05	22	34	13	16	15	0	0	57	31	55

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	20	31	32	11	6	0	0	52	17	54
2019	SI-05	22	34	28	9	6	0	0	56	16	32
2018	SI	23	44	15	12	6	0	0	67	17	81
2018	SI-02	15	70	5	10	0	0	0	85	10	17
2018	SI-03	19	62	10	10	0	0	0	80	10	10
2018	SI-05	15	35	24	15	12	0	0	50	26	34
2017	SI	24	38	11	14	12	0	0	63	26	81
2017	SI-02	33	40	5	22	0	0	0	73	22	18
2017	SI-03	22	46	16	8	8	0	0	68	16	13
2017	SI-04	20	40	10	20	10	0	0	60	30	10
2017	SI-05	20	40	7	13	20	0	0	60	33	30
2014	SI	25	21	20	21	10	2	2	48	32	61
2014	SI-05	24	18	21	24	13	0	0	42	37	38

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	23	41	21	9	6	0	0	64	15	53
2019	SI-05	22	44	16	13	6	0	0	66	19	32
2018	SI	22	43	18	13	3	0	0	65	17	82
2018	SI-02	15	65	0	20	0	0	0	80	20	17
2018	SI-03	17	33	40	10	0	0	0	50	10	10
2018	SI-05	21	32	26	12	9	0	0	53	21	34
2017	SI	23	36	13	18	10	0	0	60	27	82
2017	SI-02	22	56	16	5	0	0	0	78	5	18
2017	SI-03	38	46	8	8	0	0	0	84	8	13
2017	SI-04	30	20	10	30	10	0	0	50	40	10
2017	SI-05	20	30	10	23	17	0	0	50	40	30
2014	SI	28	21	23	20	8	0	0	49	28	61
2014	SI-05	24	24	21	21	11	0	0	47	32	38
2011	SI	30	43	15	6	5	1	0	74	11	194
2011	SI-01	34	47	12	4	0	2	2	84	4	50
2011	SI-02	31	46	14	8	0	0	0	78	8	35
2011	SI-03	37	39	14	0	8	3	0	78	8	28
2011	SI-04	30	36	12	11	11	0	0	65	22	17
2011	SI-05	24	40	22	7	7	0	0	64	14	55

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	37	39	19	6	0	76	6	54
2019	SI-05	38	38	19	6	0	75	6	32
2018	SI	46	43	7	2	2	89	5	81
2018	SI-02	54	41	5	0	0	95	0	17
2018	SI-03	41	49	0	0	10	90	10	10
2018	SI-05	35	44	15	3	3	79	6	34
2017	SI	35	40	19	1	5	75	6	82
2017	SI-02	40	49	11	0	0	89	0	18
2017	SI-03	30	38	24	0	8	68	8	13
2017	SI-04	20	50	20	10	0	70	10	10
2017	SI-05	33	47	13	0	7	80	7	30
2014	SI	36	44	15	5	0	80	5	61
2014	SI-05	37	53	8	3	0	89	3	38
2011	SI	40	41	9	5	4	82	9	194
2011	SI-01	47	32	10	6	6	79	11	50
2011	SI-02	47	41	9	0	3	88	3	35
2011	SI-03	44	42	3	11	0	85	11	28
2011	SI-04	41	35	12	0	12	76	12	17
2011	SI-05	33	51	9	4	4	84	7	55
2008	SI	39	44	9	5	3	83	8	2520
2008	SI-01	38	43	10	7	2	81	9	318
2008	SI-02	36	47	7	7	3	83	10	651
2008	SI-03	35	46	11	5	3	81	8	642
2008	SI-04	37	47	10	4	2	84	6	342
2008	SI-05	50	41	6	3	1	91	4	323
2008	SI-06	45	39	8	1	7	84	8	82
2008	SI-07	55	40	5	0	0	95	0	58

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	48	30	13	2	4	2	2	81	6	54
2019	SI-05	56	22	13	0	6	3	0	81	6	32
2018	SI	41	33	15	8	2	0	1	74	11	83
2018	SI-02	35	49	10	5	0	0	0	85	5	17
2018	SI-03	31	50	10	0	10	0	0	80	10	10
2018	SI-05	40	23	20	11	3	0	3	65	15	35
2017	SI	45	35	13	5	1	0	1	81	6	83
2017	SI-02	46	33	11	11	0	0	0	78	11	18
2017	SI-03	20	43	15	7	7	0	7	68	16	14
2017	SI-04	30	60	0	10	0	0	0	90	10	10
2017	SI-05	60	27	13	0	0	0	0	87	0	30
2014	SI	41	46	8	5	0	0	0	87	5	61
2014	SI-05	47	45	8	0	0	0	0	92	0	38
2011	SI	35	33	20	9	3	0	1	69	11	193
2011	SI-01	39	32	19	8	2	0	0	71	10	50
2011	SI-02	38	34	16	6	6	0	0	73	12	34
2011	SI-03	32	35	22	11	0	0	0	67	11	28
2011	SI-04	29	25	12	28	6	0	0	55	34	17
2011	SI-05	36	37	20	6	2	0	0	73	7	55
2008	SI	32	37	17	8	4	0	1	70	13	2522
2008	SI-01	37	34	18	6	3	0	2	72	9	318
2008	SI-02	38	37	13	7	3	0	1	76	10	650
2008	SI-03	32	39	17	7	4	0	1	72	12	644
2008	SI-04	33	34	16	10	6	0	1	68	16	343
2008	SI-05	26	37	22	10	5	0	0	63	16	322
2008	SI-06	18	31	28	11	11	0	2	50	22	83
2008	SI-07	23	40	17	16	5	0	0	63	21	58

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	4	19	46	17	13	2	0	30	23	54
2019	SI-05	0	16	41	19	22	3	0	42	16	32
2018	SI	13	20	35	18	8	2	4	28	35	82
2018	SI-02	19	15	36	13	10	0	6	25	37	17
2018	SI-03	32	19	31	18	0	0	0	18	51	10
2018	SI-05	3	23	31	23	9	6	6	35	29	35
2017	SI	2	22	32	21	14	4	5	39	26	82
2017	SI-02	0	13	38	33	16	0	0	49	13	18
2017	SI-03	0	30	30	26	0	7	7	31	35	14
2017	SI-05	3	17	27	17	27	3	7	48	22	30
2014	SI	7	12	37	27	14	0	3	42	19	59
2014	SI-05	5	19	35	22	16	0	3	39	25	37
2011	SI	8	29	36	16	7	1	2	24	38	194
2011	SI-01	4	21	46	15	9	6	0	25	27	50
2011	SI-02	8	48	23	6	9	0	6	15	60	35
2011	SI-03	7	28	35	30	0	0	0	30	36	28
2011	SI-04	23	28	36	6	0	0	7	6	55	17
2011	SI-05	6	24	36	20	13	0	2	33	30	55
2008	SI	9	26	35	19	8	1	2	28	36	2522
2008	SI-01	4	20	37	24	10	1	3	36	25	317
2008	SI-02	10	25	32	20	9	1	2	31	36	652
2008	SI-03	10	27	33	19	8	1	4	28	38	644
2008	SI-04	9	27	34	20	6	1	2	27	37	342
2008	SI-05	11	26	39	15	8	0	1	23	38	323
2008	SI-06	12	23	38	20	6	0	1	26	36	83
2008	SI-07	14	16	42	23	5	0	0	29	29	58

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	8	15	26	32	15	2	2	49	24	53
2019	SI-05	3	19	25	28	22	0	3	52	23	32
2018	SI	15	27	24	16	10	1	6	28	45	82
2018	SI-02	5	49	20	9	10	0	6	20	58	17
2018	SI-03	32	30	28	10	0	0	0	10	62	10
2018	SI-05	17	14	20	20	14	3	11	40	37	35
2017	SI	13	15	23	21	17	5	6	43	31	83
2017	SI-02	5	18	38	16	16	5	0	35	25	18
2017	SI-03	7	15	15	43	6	7	7	57	26	14
2017	SI-04	20	10	30	10	20	0	10	33	34	10
2017	SI-05	10	10	20	20	30	3	7	56	22	30
2014	SI	7	10	32	27	15	5	3	46	19	59
2014	SI-05	6	14	33	28	14	3	3	44	21	36
2011	SI	11	18	31	21	9	5	4	34	32	193
2011	SI-01	12	12	42	17	2	12	4	22	28	50
2011	SI-02	19	24	17	20	9	3	8	32	49	35
2011	SI-03	4	18	39	25	8	4	3	35	23	28
2011	SI-04	12	29	23	23	6	0	7	32	44	17
2011	SI-05	6	15	29	26	18	4	2	47	22	54
2008	SI	8	17	27	24	18	3	3	45	27	2510
2008	SI-01	5	10	29	25	19	6	5	50	18	315
2008	SI-02	9	19	26	22	17	3	4	41	31	651
2008	SI-03	10	15	25	24	20	3	3	47	26	642
2008	SI-04	8	16	27	27	17	3	3	46	25	340
2008	SI-05	9	18	29	26	15	1	2	42	28	320
2008	SI-06	6	21	27	27	15	3	2	43	28	83
2008	SI-07	3	25	24	28	16	0	3	45	30	57

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	4	17	35	26	15	2	2	42	21	54
2019	SI-05	0	13	38	25	22	0	3	48	13	32
2018	SI	21	23	22	12	13	5	4	27	48	82
2018	SI-02	25	5	35	9	10	5	11	23	35	17
2018	SI-03	8	32	39	0	10	11	0	11	45	10
2018	SI-05	26	20	11	17	17	6	3	38	50	35
2017	SI	17	22	20	17	13	1	10	34	43	81
2017	SI-02	16	33	13	22	11	0	5	35	52	18
2017	SI-03	15	15	28	28	0	7	7	33	35	14
2017	SI-04	20	10	30	10	20	0	10	34	33	10
2017	SI-05	21	17	17	14	24	0	7	41	41	29
2014	SI	2	22	27	23	20	0	7	46	25	60
2014	SI-05	0	27	30	24	16	0	3	42	28	37
2011	SI	12	22	32	18	9	3	3	29	36	194
2011	SI-01	10	21	39	12	6	9	4	20	35	50
2011	SI-02	17	18	33	21	3	3	6	26	38	35
2011	SI-03	11	29	25	21	8	3	3	31	42	28
2011	SI-04	12	33	31	18	6	0	0	24	45	17
2011	SI-05	13	16	26	23	20	0	2	44	30	55
2008	SI	12	20	29	20	10	3	5	33	35	2517
2008	SI-01	7	17	27	21	11	7	11	39	29	315
2008	SI-02	13	21	24	22	11	4	5	36	37	650
2008	SI-03	13	20	27	20	12	3	5	35	36	644
2008	SI-04	11	19	34	21	11	2	4	33	31	342
2008	SI-05	12	22	37	17	8	1	2	26	36	323
2008	SI-06	18	26	26	16	10	1	2	27	46	83
2008	SI-07	16	22	26	24	8	0	5	33	40	58

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	7	13	15	44	20	0	0	65	20	54
2019	SI-05	6	9	16	41	28	0	0	69	16	32
2018	SI	11	7	33	25	17	1	5	45	20	81
2018	SI-02	0	0	54	24	15	0	6	42	0	17
2018	SI-03	19	31	21	20	10	0	0	29	50	10
2018	SI-05	20	3	17	29	23	3	6	56	25	35
2017	SI	7	6	34	26	21	1	5	50	14	82
2017	SI-02	0	0	40	29	31	0	0	60	0	17
2017	SI-03	0	7	35	35	7	7	7	50	9	14
2017	SI-04	10	20	30	10	20	0	10	33	34	10
2017	SI-05	10	7	27	24	30	0	3	55	17	30
2014	SI	2	14	29	34	15	0	7	53	16	59
2014	SI-05	0	14	38	35	11	0	3	47	14	37
2011	SI	8	16	30	29	14	1	2	45	25	192
2011	SI-01	2	10	30	41	16	0	2	58	12	49
2011	SI-02	14	11	29	23	15	3	6	41	27	35
2011	SI-03	7	18	28	32	14	0	0	47	25	28
2011	SI-04	23	34	26	17	0	0	0	17	57	17
2011	SI-05	6	17	30	30	17	0	2	47	22	54
2008	SI	7	15	34	27	13	1	3	42	22	2516
2008	SI-01	5	10	27	30	19	3	6	54	16	317
2008	SI-02	6	14	26	34	16	1	3	52	21	651
2008	SI-03	7	13	35	27	14	0	3	43	21	640
2008	SI-04	8	15	41	20	12	2	3	33	24	342
2008	SI-05	7	17	43	23	7	1	1	31	25	323
2008	SI-06	11	24	30	25	7	1	1	33	36	83
2008	SI-07	2	37	39	15	7	0	0	22	38	58

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	11	26	24	22	17	0	0	39	37	54
2019	SI-05	9	25	28	19	19	0	0	38	34	32
2018	SI	19	19	28	20	10	1	4	32	39	82
2018	SI-02	10	10	44	29	0	0	6	31	22	17
2018	SI-03	52	29	11	8	0	0	0	8	81	10
2018	SI-05	23	20	20	17	11	3	6	31	47	35
2017	SI	9	30	18	16	17	1	8	36	44	83
2017	SI-02	5	16	35	16	27	0	0	44	22	18
2017	SI-03	15	30	15	34	0	0	7	36	48	14
2017	SI-04	10	30	20	10	20	0	10	33	45	10
2017	SI-05	10	27	17	13	23	0	10	41	41	30
2014	SI	10	20	33	21	12	0	5	35	31	61
2014	SI-05	8	24	39	18	11	0	0	29	32	38
2011	SI	17	30	24	16	8	2	3	26	49	194
2011	SI-01	8	28	19	21	15	6	4	40	39	50
2011	SI-02	25	22	30	14	6	0	3	21	48	35
2011	SI-03	18	32	28	18	4	0	0	22	50	28
2011	SI-04	28	24	19	18	0	6	6	20	59	17
2011	SI-05	18	33	25	13	7	0	4	21	53	55
2008	SI	15	23	29	17	11	1	4	29	40	2515
2008	SI-01	9	18	29	18	17	1	8	38	30	315
2008	SI-02	15	20	29	17	14	1	5	32	37	648
2008	SI-03	14	21	31	19	10	1	4	30	37	644
2008	SI-04	16	25	29	16	9	2	3	26	43	343
2008	SI-05	17	32	28	17	5	0	2	22	49	321
2008	SI-06	24	28	25	16	5	1	1	21	54	83
2008	SI-07	6	33	37	15	9	0	0	24	39	58

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	2	7	26	35	17	6	7	60	11	54
2019	SI-05	0	0	25	38	22	9	6	70	0	32
2018	SI	17	13	17	22	19	7	5	46	34	82
2018	SI-02	30	10	25	9	20	0	6	31	43	17
2018	SI-03	19	22	0	29	18	11	0	53	47	10
2018	SI-05	11	9	17	23	20	11	9	54	25	35
2017	SI	8	8	23	25	19	5	12	52	20	83
2017	SI-02	11	16	22	24	16	5	5	45	31	18
2017	SI-03	0	0	42	35	7	7	7	50	0	14
2017	SI-04	10	0	20	20	30	0	20	63	13	10
2017	SI-05	7	10	24	13	27	7	13	50	21	30
2014	SI	2	5	12	37	27	2	17	78	8	60
2014	SI-05	3	3	8	43	32	0	11	85	6	37
2011	SI	7	11	23	24	22	6	8	52	21	192
2011	SI-01	6	6	32	21	19	9	8	48	14	49
2011	SI-02	14	12	25	6	23	8	11	36	33	35
2011	SI-03	3	14	26	35	15	7	0	53	19	28
2011	SI-04	7	11	34	30	12	0	6	45	19	17
2011	SI-05	6	11	11	24	31	6	11	67	20	54
2008	SI	13	22	27	19	13	3	5	34	37	2519
2008	SI-01	7	16	25	21	20	4	7	46	25	315
2008	SI-02	13	22	26	17	14	3	5	33	38	651
2008	SI-03	13	23	25	20	11	3	6	33	39	642
2008	SI-04	16	22	28	17	9	3	4	28	41	343
2008	SI-05	14	22	25	25	10	0	3	37	37	323
2008	SI-06	13	25	43	11	5	1	1	16	40	83
2008	SI-07	6	25	25	21	21	0	2	43	31	58

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	22	26	20	7	6	9	33	37	54
2019	SI-05	3	31	31	13	9	6	6	25	39	32
2018	SI	18	20	29	9	9	11	4	22	45	83
2018	SI-02	0	10	49	0	10	19	11	15	15	17
2018	SI-03	18	32	20	20	0	11	0	22	56	10
2018	SI-05	20	23	26	11	9	9	3	23	48	35
2017	SI	14	18	31	10	12	6	9	26	37	83
2017	SI-02	0	33	27	0	22	5	13	27	40	18
2017	SI-03	7	15	48	7	0	15	7	9	29	14
2017	SI-04	10	30	30	0	20	0	10	22	45	10
2017	SI-05	27	10	30	13	13	3	3	28	39	30
2014	SI	8	23	26	23	12	5	3	38	34	61
2014	SI-05	8	29	26	24	8	5	0	33	39	38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	17	15	33	20	11	0	4	33	33	54
2019	SI-05	9	13	38	28	9	0	3	39	23	32

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	78	11	4	4	0	0	4	92	4	54
2019	SI-05	72	16	6	0	0	0	6	93	0	32
2017	SI	65	16	7	3	2	0	6	86	6	83
2017	SI-02	73	11	0	5	5	0	5	88	12	18
2017	SI-03	52	20	7	13	0	0	7	78	14	14
2017	SI-04	40	30	20	0	0	0	10	78	0	10
2017	SI-05	73	10	10	0	0	0	7	89	0	30
2014	SI	71	13	10	2	2	0	3	87	3	61
2014	SI-05	76	13	5	0	0	0	5	94	0	38
2011	SI	70	19	5	2	1	1	3	93	3	194
2011	SI-01	78	19	2	0	0	0	2	98	0	50
2011	SI-02	73	18	6	0	0	0	3	94	0	35
2011	SI-03	58	31	7	0	0	0	4	93	0	28
2011	SI-04	60	28	6	6	0	0	0	88	6	17
2011	SI-05	75	13	4	2	2	2	4	92	4	55
2008	SI	64	17	5	6	3	0	3	85	10	2518
2008	SI-01	65	14	6	4	5	1	5	84	9	318
2008	SI-02	64	17	5	6	4	0	4	84	10	651
2008	SI-03	62	20	5	6	3	0	4	85	10	641
2008	SI-04	63	17	5	8	5	0	2	82	13	342
2008	SI-05	69	15	5	5	1	0	4	88	7	322
2008	SI-06	74	11	3	8	3	0	1	86	11	83
2008	SI-07	65	31	2	0	0	0	2	98	0	58

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	20	33	9	9	15	9	4	62	28	54
2019	SI-05	19	31	9	13	13	13	3	59	30	32
2018	SI	16	25	22	17	11	7	2	45	30	83
2018	SI-02	4	20	35	30	6	5	0	25	38	17
2018	SI-03	11	39	10	20	21	0	0	50	40	10
2018	SI-05	20	26	23	6	14	6	6	52	23	35
2017	SI	14	21	20	12	22	5	6	39	38	83
2017	SI-02	5	22	18	11	22	5	16	35	42	18
2017	SI-03	20	23	20	22	7	7	0	46	32	14
2017	SI-04	10	20	10	20	40	0	0	30	60	10
2017	SI-05	17	20	13	7	30	7	7	43	42	30
2014	SI	36	23	13	5	12	2	10	67	19	61
2014	SI-05	34	29	10	8	8	3	8	71	18	38

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	30	41	13	6	9	0	2	72	15	54
2019	SI-05	34	44	13	6	3	0	0	78	9	32
2018	SI	39	24	10	10	12	5	0	67	22	83
2018	SI-02	43	15	10	22	0	10	0	65	24	17
2018	SI-03	40	32	18	0	10	0	0	72	10	10
2018	SI-05	34	23	11	6	20	6	0	61	27	35
2017	SI	27	34	14	12	12	1	0	61	24	83
2017	SI-02	27	27	16	24	5	0	0	55	29	18
2017	SI-03	35	13	22	22	7	0	0	48	30	14
2017	SI-04	10	20	20	30	10	10	0	33	45	10
2017	SI-05	33	43	7	0	17	0	0	77	17	30
2014	SI	48	16	16	8	10	2	0	65	18	61
2014	SI-05	47	21	18	3	8	3	0	70	11	38

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	34	45	6	8	6	2	0	81	13	53
2019	SI-05	31	56	0	6	6	0	0	88	13	32
2018	SI	45	33	7	7	7	1	0	79	14	83
2018	SI-02	48	31	15	6	0	0	0	78	6	17
2018	SI-03	60	21	10	0	10	0	0	80	10	10
2018	SI-05	34	34	6	9	14	3	0	71	24	35
2017	SI	30	33	11	12	13	0	1	64	25	83
2017	SI-02	33	45	5	16	0	0	0	78	16	18
2017	SI-03	28	43	7	7	15	0	0	71	22	14
2017	SI-04	10	40	20	0	30	0	0	50	30	10
2017	SI-05	36	20	7	13	20	0	3	59	34	30
2014	SI	43	29	10	12	5	2	0	73	17	61
2014	SI-05	47	29	8	11	5	0	0	76	16	38

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	30	35	24	4	6	2	66	9	54
2019	SI-05	31	41	22	0	6	0	72	6	32
2018	SI	29	48	11	4	7	1	78	11	83
2018	SI-02	29	60	5	6	0	0	89	6	17
2018	SI-03	19	51	20	0	10	0	71	10	10
2018	SI-05	31	37	11	3	14	3	71	18	35

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	31	33	13	4	6	6	7	74	11	54
2019	SI-05	34	31	13	6	6	3	6	72	14	32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	34	32	9	13	9	2	0	67	23	53
2019	SI-05	47	34	6	6	6	0	0	81	13	32
2018	SI	33	46	11	5	4	1	0	80	9	83
2018	SI-02	25	65	5	0	0	4	0	95	0	17
2018	SI-03	19	50	11	0	20	0	0	69	20	10
2018	SI-05	37	40	11	6	6	0	0	77	11	35
2017	SI	34	33	15	8	11	0	0	67	18	83
2017	SI-02	44	33	5	13	5	0	0	76	18	18
2017	SI-03	50	20	15	0	15	0	0	70	15	14
2017	SI-04	30	20	20	10	20	0	0	50	30	10
2017	SI-05	30	30	20	7	13	0	0	60	20	30
2014	SI	31	34	20	8	5	2	0	67	13	61
2014	SI-05	32	37	24	5	3	0	0	68	8	38
2011	SI	31	35	16	10	6	0	0	67	17	194
2011	SI-01	41	27	23	8	2	0	0	68	10	50
2011	SI-02	28	42	5	16	9	0	0	70	24	35
2011	SI-03	33	25	17	10	15	0	0	58	25	28
2011	SI-04	19	51	12	12	6	0	0	70	18	17
2011	SI-05	28	42	18	9	4	0	0	69	13	55
2008	SI	33	35	12	10	9	0	1	68	19	2523
2008	SI-01	36	35	12	10	6	1	1	72	16	318
2008	SI-02	31	33	14	10	11	0	1	65	21	652
2008	SI-03	33	34	11	12	8	1	1	68	20	645
2008	SI-04	34	34	11	10	9	0	1	69	20	341
2008	SI-05	33	38	13	8	7	0	1	72	14	322
2008	SI-06	37	32	9	14	9	0	0	69	23	83
2008	SI-07	29	36	18	12	3	2	0	66	16	58

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	37	37	11	7	7	0	0	74	15	54
2019	SI-05	47	38	6	6	3	0	0	84	9	32
2018	SI	42	29	13	9	4	2	0	73	13	83
2018	SI-02	55	25	10	5	0	5	0	84	5	17
2018	SI-03	30	41	20	10	0	0	0	71	10	10
2018	SI-05	37	29	14	9	11	0	0	66	20	35
2017	SI	41	26	13	5	11	5	0	70	17	83
2017	SI-02	38	27	16	7	0	11	0	74	8	18
2017	SI-03	50	20	15	7	7	0	0	70	15	14
2017	SI-04	40	10	10	10	30	0	0	50	40	10
2017	SI-05	36	37	10	0	13	3	0	76	14	30
2014	SI	38	36	15	5	3	2	2	76	8	61
2014	SI-05	39	34	18	5	3	0	0	74	8	38
2011	SI	42	26	16	9	5	2	1	69	14	193
2011	SI-01	54	25	10	6	2	4	0	82	8	50
2011	SI-02	30	26	22	16	6	0	0	56	21	35
2011	SI-03	40	18	17	11	8	3	3	62	20	28
2011	SI-04	24	35	18	23	0	0	0	59	23	17
2011	SI-05	44	27	16	5	5	0	2	72	11	55
2008	SI	40	32	11	8	6	2	0	74	15	2524
2008	SI-01	46	31	9	6	5	3	1	80	10	318
2008	SI-02	39	31	13	8	7	2	1	71	15	652
2008	SI-03	39	32	12	9	7	2	0	72	16	645
2008	SI-04	40	31	11	8	6	3	0	74	15	342
2008	SI-05	42	33	9	9	5	2	1	76	14	322
2008	SI-06	41	34	7	14	2	1	0	76	17	83
2008	SI-07	42	35	13	5	2	3	0	79	7	58

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	35	31	11	11	9	2	0	68	21	54
2019	SI-05	41	34	13	6	6	0	0	75	13	32
2018	SI	36	42	9	4	7	2	0	80	11	83
2018	SI-02	46	40	0	5	0	10	0	94	6	17
2018	SI-03	19	51	10	0	20	0	0	71	20	10
2018	SI-05	26	49	11	3	11	0	0	74	14	35
2017	SI	34	34	7	12	13	0	0	68	25	83
2017	SI-02	27	38	11	16	7	0	0	66	24	18
2017	SI-03	50	35	0	0	15	0	0	85	15	14
2017	SI-04	40	20	0	20	20	0	0	60	40	10
2017	SI-05	33	30	10	10	17	0	0	64	27	30
2014	SI	36	43	10	5	5	0	2	80	10	61
2014	SI-05	37	47	11	3	3	0	0	84	5	38
2011	SI	37	27	12	11	9	2	1	67	21	194
2011	SI-01	39	23	15	12	8	2	2	64	20	50
2011	SI-02	41	18	11	18	12	0	0	60	29	35
2011	SI-03	33	33	10	7	15	3	0	68	22	28
2011	SI-04	30	23	12	24	6	6	0	56	32	17
2011	SI-05	37	36	13	4	7	2	2	76	11	55
2008	SI	37	34	9	10	8	1	0	72	19	2522
2008	SI-01	41	34	7	11	5	1	1	77	16	317
2008	SI-02	35	31	11	11	11	0	1	66	22	652
2008	SI-03	35	35	11	11	8	1	0	70	19	645
2008	SI-04	39	34	10	8	9	0	1	73	17	342
2008	SI-05	40	38	8	7	6	1	0	79	13	322
2008	SI-06	42	30	5	16	6	0	0	73	22	83
2008	SI-07	38	36	8	14	2	2	0	76	16	58

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	83	11	2	0	0	4	98	0	54
2019	SI-05	75	16	3	0	0	6	97	0	32
2017	SI	74	14	4	1	2	5	93	4	83
2017	SI-02	73	11	0	5	0	11	94	6	18
2017	SI-03	78	22	0	0	0	0	100	0	14
2017	SI-04	50	20	10	0	10	10	78	11	10
2017	SI-05	80	14	0	0	3	3	97	3	30
2014	SI	66	16	7	2	0	10	91	2	61
2014	SI-05	68	16	5	3	0	8	91	3	38
2011	SI	83	10	4	1	0	2	95	1	194
2011	SI-01	92	6	2	0	0	0	98	0	50
2011	SI-02	86	6	8	0	0	0	92	0	35
2011	SI-03	79	10	7	0	0	4	93	0	28
2011	SI-04	83	17	0	0	0	0	100	0	17
2011	SI-05	80	13	2	2	0	4	96	2	55
2008	SI	79	10	3	3	2	3	92	5	2524
2008	SI-01	81	7	2	4	3	4	91	7	317
2008	SI-02	78	11	3	4	1	3	92	5	653
2008	SI-03	79	10	3	3	2	3	92	5	645
2008	SI-04	78	12	3	2	3	1	92	5	343
2008	SI-05	79	8	4	3	2	5	91	5	322
2008	SI-06	84	4	4	2	4	1	90	5	83
2008	SI-07	84	9	0	3	0	3	96	4	58

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	73	19	2	2	4	0	0	92	6	52
2019	SI-05	70	20	3	0	7	0	0	90	7	30
2017	SI	49	27	10	1	9	1	1	78	11	83
2017	SI-02	49	18	5	0	16	5	5	76	18	18
2017	SI-03	58	28	7	0	7	0	0	85	7	14
2017	SI-04	30	50	10	10	0	0	0	80	10	10
2017	SI-05	57	36	0	0	7	0	0	93	7	30
2014	SI	71	18	8	0	0	0	3	92	0	61
2014	SI-05	69	21	8	0	0	0	3	92	0	38
2011	SI	48	27	9	7	4	3	2	79	12	194
2011	SI-01	48	29	5	8	0	6	5	85	9	50
2011	SI-02	39	39	11	6	3	3	0	80	9	35
2011	SI-03	51	21	18	3	7	0	0	73	10	28
2011	SI-04	54	23	6	11	5	0	0	77	17	17
2011	SI-05	59	18	7	5	7	2	2	79	13	55

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	43	30	17	2	9	0	0	72	11	54
2019	SI-05	50	28	13	0	9	0	0	78	9	32
2018	SI	55	21	13	2	7	1	1	78	10	83
2018	SI-02	80	15	4	0	0	0	0	96	0	17
2018	SI-03	30	31	29	10	0	0	0	61	10	10
2018	SI-05	49	20	9	3	14	3	3	73	18	35
2017	SI	46	24	17	8	6	0	0	69	13	83
2017	SI-02	49	32	11	7	0	0	0	82	7	18
2017	SI-03	48	29	22	0	0	0	0	78	0	14
2017	SI-04	40	20	0	20	20	0	0	60	40	10
2017	SI-05	54	17	17	7	7	0	0	70	13	30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	46	26	9	11	7	72	19	54
2019	SI-05	53	25	9	3	9	78	13	32
2018	SI	43	27	17	7	6	70	13	83
2018	SI-02	50	40	10	0	0	90	0	17
2018	SI-03	40	11	39	10	0	51	10	10
2018	SI-05	40	26	17	3	14	66	17	35
2017	SI	42	26	8	13	11	68	24	83
2017	SI-02	44	27	11	18	0	71	18	18
2017	SI-03	56	15	15	7	7	70	15	14
2017	SI-04	40	10	0	30	20	50	50	10
2017	SI-05	40	30	7	10	13	70	23	30
2014	SI	51	28	11	7	3	79	10	61
2014	SI-05	53	31	5	8	3	84	11	38

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	20	31	20	7	4	17	0	62	13	54
2019	SI-05	19	34	25	0	6	16	0	63	7	32
2018	SI	21	28	20	6	12	14	0	56	21	83
2018	SI-02	14	30	35	6	0	15	0	52	7	17
2018	SI-03	22	38	11	20	10	0	0	60	29	10
2018	SI-05	20	23	14	3	20	20	0	54	29	35
2017	SI	22	19	16	10	17	15	0	48	32	83
2017	SI-02	38	27	11	11	7	5	0	69	19	18
2017	SI-03	28	21	22	7	7	15	0	57	17	14
2017	SI-04	30	20	10	10	30	0	0	50	40	10
2017	SI-05	17	7	23	10	13	30	0	34	33	30
2014	SI	29	21	20	10	8	12	0	57	20	61
2014	SI-05	24	29	18	11	5	13	0	61	18	38
2011	SI	17	27	23	12	9	10	1	50	24	193
2011	SI-01	17	25	25	10	4	20	0	52	17	50
2011	SI-02	11	28	29	18	8	5	0	42	28	35
2011	SI-03	26	32	17	10	8	7	0	63	19	28
2011	SI-04	19	28	23	6	18	6	0	50	25	17
2011	SI-05	15	27	22	15	13	9	0	46	30	55

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	20	28	30	13	4	6	0	51	18	54
2019	SI-05	22	28	34	13	3	0	0	50	16	32
2018	SI	16	24	27	15	13	6	0	43	29	81
2018	SI-02	9	31	45	15	0	0	0	40	15	17
2018	SI-05	17	23	17	9	23	11	0	45	35	35
2017	SI	16	20	27	15	18	4	0	37	35	83
2017	SI-02	16	44	22	11	7	0	0	60	18	18
2017	SI-03	20	20	15	15	15	15	0	48	35	14
2017	SI-04	30	10	20	0	40	0	0	40	40	10
2017	SI-05	17	14	33	20	13	3	0	31	34	30
2014	SI	26	23	18	16	13	3	0	51	31	61
2014	SI-05	18	31	16	21	11	3	0	51	33	38
2011	SI	14	30	24	13	17	3	0	45	30	194
2011	SI-01	11	32	30	10	11	6	0	46	22	50
2011	SI-02	20	26	18	19	14	3	0	47	34	35
2011	SI-03	12	32	34	7	11	0	3	46	19	28
2011	SI-04	17	43	11	11	18	0	0	60	29	17
2011	SI-05	11	27	20	11	29	2	0	39	41	55
2008	SI	22	33	19	13	9	4	0	57	23	2523
2008	SI-01	21	29	22	13	8	7	0	54	23	317
2008	SI-02	23	31	18	13	11	5	0	57	25	653
2008	SI-03	20	33	21	12	10	4	0	55	23	643
2008	SI-04	20	35	17	14	10	4	1	57	25	342
2008	SI-05	25	34	18	14	7	2	0	60	22	323
2008	SI-06	29	36	11	16	8	0	0	64	24	83
2008	SI-07	27	41	17	15	0	0	0	68	15	58

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	11	20	33	15	6	13	2	37	24	54
2019	SI-05	13	16	41	9	6	13	3	33	19	32
2018	SI	12	16	16	22	14	19	0	36	44	83
2018	SI-02	14	16	20	20	5	24	0	40	33	17
2018	SI-03	11	26	21	32	10	0	0	38	41	10
2018	SI-05	11	20	11	11	20	26	0	42	42	35
2017	SI	10	13	27	19	19	12	0	26	43	83
2017	SI-02	11	22	27	33	7	0	0	33	40	18
2017	SI-03	13	15	35	15	7	15	0	33	26	14
2017	SI-04	30	10	10	20	30	0	0	40	50	10
2017	SI-05	7	7	27	13	23	23	0	18	48	30
2014	SI	18	21	16	20	11	13	0	45	36	61
2014	SI-05	11	24	21	24	8	13	0	39	36	38
2011	SI	8	29	23	15	15	10	0	41	34	193
2011	SI-01	6	32	26	7	13	15	0	45	25	50
2011	SI-02	12	29	16	25	11	8	0	44	39	35
2011	SI-03	8	29	34	7	15	7	0	39	24	28
2011	SI-04	12	42	6	17	18	7	0	57	37	17
2011	SI-05	6	20	26	17	22	9	0	29	43	54
2008	SI	11	33	22	15	10	9	1	48	27	2522
2008	SI-01	11	28	22	15	9	14	1	45	28	317
2008	SI-02	11	32	21	16	10	10	1	48	29	652
2008	SI-03	10	34	24	13	10	10	0	48	25	645
2008	SI-04	9	37	21	15	11	7	0	49	28	342
2008	SI-05	12	38	20	18	9	4	0	51	28	321
2008	SI-06	12	37	20	20	9	2	0	50	30	83
2008	SI-07	12	35	29	19	2	3	0	48	22	58

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	30	33	22	4	2	40	26	54
2019	SI-05	13	25	47	9	3	3	39	13	32
2018	SI	10	26	17	24	19	3	38	44	82
2018	SI-02	5	38	10	42	5	0	43	47	17
2018	SI-03	11	38	18	22	10	0	50	32	10
2018	SI-05	14	26	17	9	26	9	44	38	35
2017	SI	15	17	20	23	19	7	34	45	83
2017	SI-02	16	11	16	24	27	5	29	54	18
2017	SI-03	20	22	20	15	7	15	50	26	14
2017	SI-04	30	10	10	10	40	0	40	50	10
2017	SI-05	13	24	23	23	10	7	40	36	30
2014	SI	20	21	15	26	8	10	46	38	61
2014	SI-05	16	24	18	26	8	8	43	37	38
2011	SI	10	32	22	18	15	4	43	34	192
2011	SI-01	12	27	25	16	16	5	41	33	49
2011	SI-02	11	37	9	26	14	3	50	41	35
2011	SI-03	8	36	24	11	18	3	45	30	28
2011	SI-04	11	36	18	17	18	0	47	35	17
2011	SI-05	8	24	28	17	17	7	34	36	54
2008	SI	14	36	17	19	11	3	52	31	2521
2008	SI-01	15	34	17	19	11	4	51	31	318
2008	SI-02	14	33	16	21	11	4	49	34	651
2008	SI-03	12	37	18	16	14	3	51	31	643
2008	SI-04	13	38	16	19	12	3	52	32	342
2008	SI-05	14	42	17	16	9	3	57	26	323
2008	SI-06	9	43	16	20	11	1	53	31	83
2008	SI-07	22	40	22	14	2	0	62	16	58

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	35	13	11	7	4	24	6	68	16	54
2019	SI-05	25	13	16	6	3	28	9	60	15	32

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	15	45	19	8	4	9	67	12	53
2019	SI-05	13	45	19	10	3	10	64	14	31
2018	SI	8	49	23	15	5	0	57	19	83
2018	SI-02	5	43	20	32	0	0	49	32	17
2018	SI-03	10	60	31	0	0	0	69	0	10
2018	SI-05	9	46	29	11	6	0	54	17	35
2017	SI	14	33	22	18	12	1	48	30	83
2017	SI-02	5	56	5	27	5	0	62	33	18
2017	SI-03	20	35	7	22	7	7	60	32	14
2017	SI-04	30	10	0	30	30	0	40	60	10
2017	SI-05	17	30	33	7	13	0	47	20	30
2014	SI	25	40	20	8	5	3	66	14	61
2014	SI-05	18	45	26	8	3	0	63	11	38
2011	SI	18	45	19	11	6	2	64	17	194
2011	SI-01	17	47	23	8	6	0	64	13	50
2011	SI-02	32	40	17	9	3	0	71	11	35
2011	SI-03	15	42	21	7	7	7	62	15	28
2011	SI-04	23	47	13	17	0	0	70	17	17
2011	SI-05	11	45	18	15	9	2	58	24	55

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	33	31	11	7	7	0	46	20	54
2019	SI-05	13	31	31	13	6	6	0	47	20	32

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	30	33	13	9	9	6	0	67	20	54
2019	SI-05	31	25	19	9	6	9	0	62	17	32
2018	SI	20	40	18	13	3	6	0	64	17	83
2018	SI-02	0	55	30	10	0	5	0	58	11	17
2018	SI-03	32	48	10	10	0	0	0	80	10	10
2018	SI-05	29	34	17	11	0	9	0	69	13	35
2017	SI	22	29	18	12	15	4	0	53	28	83
2017	SI-02	16	44	0	24	5	11	0	67	33	18
2017	SI-03	28	28	22	15	7	0	0	56	22	14
2017	SI-04	30	20	10	0	40	0	0	50	40	10
2017	SI-05	30	23	23	10	10	4	0	55	21	30
2014	SI	41	31	18	7	3	0	0	72	10	61
2014	SI-05	40	34	16	8	3	0	0	74	11	38
2011	SI	26	40	11	8	7	6	1	72	16	194
2011	SI-01	23	36	13	4	5	15	4	73	11	50
2011	SI-02	25	43	9	12	5	6	0	72	18	35
2011	SI-03	30	49	11	7	4	0	0	79	11	28
2011	SI-04	30	24	23	6	12	6	0	57	19	17
2011	SI-05	27	42	9	9	11	2	0	70	20	55
2008	SI	28	35	12	12	7	4	1	67	20	2524
2008	SI-01	21	38	12	13	7	6	3	65	22	318
2008	SI-02	26	31	15	12	9	6	1	61	22	652
2008	SI-03	26	37	14	10	7	3	2	67	18	643
2008	SI-04	31	37	9	13	5	4	1	71	19	343
2008	SI-05	34	37	9	11	7	2	0	72	18	323
2008	SI-06	43	32	8	11	5	1	1	76	16	83
2008	SI-07	41	35	7	11	3	2	0	78	15	58

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	28	32	26	7	6	2	60	13	54
2019	SI-05	25	38	22	9	3	3	65	13	32
2018	SI	20	42	26	6	6	0	61	12	81
2018	SI-02	14	49	31	6	0	0	63	6	17
2018	SI-05	17	37	29	9	9	0	54	17	35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	11	31	17	15	15	9	2	48	33	54
2019	SI-05	13	31	22	9	9	13	3	52	22	32
2018	SI	9	35	18	13	15	9	1	49	32	82
2018	SI-02	9	40	25	21	0	5	0	51	22	17
2018	SI-03	10	11	28	21	20	11	0	23	45	10
2018	SI-05	6	32	12	9	24	15	3	46	39	34
2017	SI	14	20	18	15	21	12	1	39	41	83
2017	SI-02	11	16	27	24	11	11	0	31	39	18
2017	SI-03	22	15	13	22	15	7	6	43	43	14
2017	SI-04	20	20	10	10	40	0	0	40	50	10
2017	SI-05	17	20	14	13	17	20	0	46	37	30
2014	SI	16	20	10	15	21	18	0	44	44	61
2014	SI-05	11	24	5	18	24	18	0	42	52	38
2011	SI	11	25	15	18	16	13	2	43	40	194
2011	SI-01	15	19	13	13	12	24	4	47	35	50
2011	SI-02	11	22	24	29	8	6	0	35	40	35
2011	SI-03	14	26	17	14	19	7	3	45	36	28
2011	SI-04	11	31	17	17	18	6	0	45	38	17
2011	SI-05	7	29	9	15	25	13	2	42	47	55

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	20	33	22	13	11	0	0	54	24	54
2019	SI-05	28	34	22	9	6	0	0	63	16	32
2018	SI	20	27	18	17	14	3	2	49	32	83
2018	SI-02	33	25	0	31	0	5	6	66	34	17
2018	SI-03	10	11	31	29	20	0	0	20	49	10
2018	SI-05	11	34	23	9	23	0	0	46	31	35
2017	SI	15	28	23	14	15	4	0	45	31	83
2017	SI-02	7	27	33	22	11	0	0	35	33	18
2017	SI-03	13	35	22	0	22	7	0	52	24	14
2017	SI-04	30	20	10	20	20	0	0	50	40	10
2017	SI-05	20	33	13	17	13	3	0	55	31	30
2014	SI	16	28	8	23	18	7	0	47	44	61
2014	SI-05	13	29	8	31	16	3	0	43	49	38
2011	SI	16	32	17	13	19	3	1	50	32	194
2011	SI-01	15	36	15	10	13	8	3	58	26	50
2011	SI-02	17	34	18	14	17	0	0	51	31	35
2011	SI-03	15	37	13	18	18	0	0	51	35	28
2011	SI-04	18	30	17	11	18	6	0	52	31	17
2011	SI-05	20	24	18	13	25	0	0	44	38	55
2008	SI	23	37	16	13	9	2	0	61	23	2522
2008	SI-01	20	42	15	13	8	2	1	63	21	317
2008	SI-02	20	34	16	17	11	2	0	56	28	652
2008	SI-03	22	37	17	12	10	1	0	60	23	643
2008	SI-04	27	33	15	14	8	2	0	61	23	342
2008	SI-05	27	38	15	12	7	1	0	65	20	323
2008	SI-06	29	36	15	14	7	0	0	64	21	83
2008	SI-07	43	43	10	2	0	0	2	88	2	58

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	6	22	22	20	20	4	6	31	45	54
2019	SI-05	9	16	16	22	22	6	9	30	52	32
2018	SI	7	23	25	17	22	0	6	32	41	82
2018	SI-02	5	28	30	20	5	0	11	38	29	17
2018	SI-03	10	11	20	10	50	0	0	21	59	10
2018	SI-05	6	24	24	6	32	0	9	32	42	34
2017	SI	11	20	20	11	28	5	6	34	44	83
2017	SI-02	7	22	22	22	22	5	0	31	46	18
2017	SI-03	20	15	28	0	30	7	0	38	32	14
2017	SI-04	20	30	10	0	40	0	0	50	40	10
2017	SI-05	7	7	17	14	37	7	13	17	63	30
2014	SI	11	25	10	16	31	5	2	39	51	61
2014	SI-05	8	29	8	11	40	3	3	39	53	38
2011	SI	6	21	19	18	31	1	5	28	52	194
2011	SI-01	4	16	23	13	36	2	7	21	54	50
2011	SI-02	14	19	17	24	23	0	3	34	48	35
2011	SI-03	3	30	24	25	14	0	3	34	41	28
2011	SI-04	6	36	6	17	35	0	0	42	52	17
2011	SI-05	4	14	19	16	38	2	7	20	59	55
2008	SI	14	29	14	20	19	2	2	45	40	2509
2008	SI-01	12	25	15	17	24	4	2	40	44	318
2008	SI-02	12	26	16	22	21	2	1	39	44	648
2008	SI-03	11	30	14	20	21	1	3	43	42	640
2008	SI-04	17	32	13	19	16	1	2	51	36	343
2008	SI-05	19	34	12	20	12	1	2	54	33	323
2008	SI-06	26	36	11	14	11	2	1	64	25	80
2008	SI-07	24	24	18	21	9	0	4	50	31	56

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	67	13	9	7	0	0	4	83	8	54
2019	SI-05	72	13	9	3	0	0	3	87	3	32

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	57	7	7	2	7	0	19	80	11	54
2019	SI-05	63	13	3	0	3	0	19	92	4	32

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	46	24	17	4	6	0	4	73	10	54
2019	SI-05	59	19	16	3	0	0	3	81	3	32

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	39	20	24	2	7	4	4	64	10	54
2019	SI-05	47	25	22	3	0	0	3	74	3	32

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	29	19	10	15	25	0	2	49	41	52
2019	SI-05	34	19	6	13	28	0	0	53	41	32

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	72	9	2	4	2	4	7	92	6	54
2019	SI-05	81	9	0	0	0	6	3	100	0	32

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	72	9	2	2	6	7	2	90	8	54
2019	SI-05	81	6	0	3	3	6	0	93	7	32

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	74	8	2	2	0	4	11	96	2	53
2019	SI-05	81	6	3	0	0	3	6	97	0	32

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	11	41	22	15	6	6	0	55	22	54
2019	SI-05	13	44	16	16	6	6	0	60	23	32
2018	SI	10	39	22	15	11	3	0	51	27	83
2018	SI-02	14	54	15	11	0	5	0	72	12	17
2018	SI-03	10	22	59	0	10	0	0	32	10	10
2018	SI-05	6	37	17	20	17	3	0	44	38	35
2017	SI	11	42	13	14	15	4	1	56	31	83
2017	SI-02	5	73	0	11	5	0	5	83	17	18
2017	SI-03	20	45	20	7	7	0	0	65	15	14
2017	SI-04	30	40	0	10	20	0	0	70	30	10
2017	SI-05	10	30	13	20	17	10	0	45	41	30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	22	41	22	6	4	6	67	10	54
2019	SI-05	25	44	22	3	0	6	73	3	32
2018	SI	38	37	16	7	1	1	76	8	82
2018	SI-02	38	41	15	0	0	5	84	0	17
2018	SI-03	18	72	10	0	0	0	90	0	10
2018	SI-05	47	26	12	12	3	0	74	15	34
2017	SI	30	41	15	6	7	1	71	13	83
2017	SI-02	46	33	16	5	0	0	78	5	18
2017	SI-03	35	36	15	7	0	7	76	8	14
2017	SI-04	30	40	0	10	20	0	70	30	10
2017	SI-05	27	44	13	7	10	0	70	17	30
2014	SI	36	33	20	5	5	2	70	10	61
2014	SI-05	32	37	18	5	5	3	70	11	38
2011	SI	29	40	16	7	4	5	72	11	192
2011	SI-01	25	37	17	10	2	9	69	13	49
2011	SI-02	30	46	15	9	0	0	76	9	35
2011	SI-03	30	36	20	3	8	3	68	11	28
2011	SI-04	31	58	6	6	0	0	89	6	17
2011	SI-05	28	37	15	6	7	7	70	14	54

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	40	34	23	0	0	4	76	0	53
2019	SI-05	45	39	10	0	0	6	90	0	31
2018	SI	35	40	13	11	0	1	76	11	82
2018	SI-02	23	46	10	15	0	5	73	16	17
2018	SI-03	18	53	29	0	0	0	71	0	10
2018	SI-05	53	32	6	9	0	0	85	9	34
2017	SI	33	30	20	2	12	4	65	14	83
2017	SI-02	27	40	27	5	0	0	67	5	18
2017	SI-03	28	28	22	7	7	7	60	16	14
2017	SI-04	40	30	10	0	10	10	78	11	10
2017	SI-05	43	30	13	0	13	0	73	13	30
2014	SI	36	36	20	0	5	3	75	5	61
2014	SI-05	32	39	18	0	5	5	75	6	38

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	43	31	17	6	4	0	74	9	54
2019	SI-05	50	34	13	0	3	0	84	3	32
2018	SI	32	51	6	7	5	0	82	12	81
2018	SI-02	31	64	5	0	0	0	95	0	16
2018	SI-03	21	60	20	0	0	0	80	0	10
2018	SI-05	38	35	3	15	9	0	74	24	34
2017	SI	27	39	14	9	11	0	66	20	83
2017	SI-02	29	60	5	5	0	0	89	5	18
2017	SI-03	41	37	7	7	7	0	78	15	14
2017	SI-04	30	20	20	0	30	0	50	30	10
2017	SI-05	23	40	17	7	13	0	63	20	30
2014	SI	39	34	15	5	7	0	74	11	61
2014	SI-05	32	39	21	5	3	0	71	8	38
2011	SI	31	40	13	8	6	1	73	14	193
2011	SI-01	32	37	19	6	4	2	71	10	50
2011	SI-02	25	46	15	3	11	0	71	14	35
2011	SI-03	38	42	17	0	3	0	79	3	28
2011	SI-04	36	46	6	6	6	0	82	12	17
2011	SI-05	30	37	7	18	6	2	68	24	54
2008	SI	33	43	12	7	4	1	77	11	2523
2008	SI-01	37	39	11	7	4	1	77	12	318
2008	SI-02	33	41	13	8	5	1	75	13	652
2008	SI-03	29	47	13	6	4	1	76	10	644
2008	SI-04	31	44	13	8	4	0	75	12	342
2008	SI-05	40	40	10	5	5	1	80	10	322
2008	SI-06	35	45	8	8	4	0	80	12	83
2008	SI-07	44	45	8	4	0	0	88	4	58

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	31	31	17	15	6	0	63	20	54
2019	SI-05	38	31	13	16	3	0	69	19	32
2018	SI	23	39	21	8	10	0	61	18	81
2018	SI-02	14	50	36	0	0	0	64	0	17
2018	SI-03	8	51	20	11	10	0	60	21	10
2018	SI-05	33	18	15	18	15	0	52	33	33
2017	SI	24	29	21	15	11	0	52	26	82
2017	SI-02	29	38	27	5	0	0	67	5	18
2017	SI-03	20	28	29	15	7	0	48	22	14
2017	SI-04	30	10	0	40	20	0	40	60	10
2017	SI-05	23	37	20	3	17	0	60	20	30
2014	SI	30	25	23	10	11	2	55	22	61
2014	SI-05	26	24	34	5	11	0	50	16	38
2011	SI	26	29	26	11	7	2	56	18	193
2011	SI-01	29	23	29	11	4	4	55	15	49
2011	SI-02	30	32	19	14	5	0	62	19	35
2011	SI-03	19	39	28	3	10	0	58	14	28
2011	SI-04	25	34	7	17	12	6	63	31	17
2011	SI-05	26	24	32	11	5	2	50	17	55

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	28	32	21	13	6	0	0	60	19	53
2019	SI-05	32	39	13	13	3	0	0	71	16	31
2018	SI	24	37	24	7	8	0	0	61	15	82
2018	SI-02	19	51	30	0	0	0	0	70	0	17
2018	SI-03	0	60	20	11	10	0	0	60	21	10
2018	SI-05	35	18	21	12	15	0	0	53	26	34
2017	SI	20	32	19	15	12	0	1	53	28	82
2017	SI-02	29	38	27	5	0	0	0	67	5	18
2017	SI-03	20	35	22	15	7	0	0	56	22	14
2017	SI-05	23	30	20	10	17	0	0	54	27	30
2014	SI	28	21	28	11	12	0	0	49	23	61
2014	SI-05	24	24	34	8	11	0	0	47	18	38
2011	SI	23	39	19	14	5	0	0	62	19	193
2011	SI-01	21	35	27	13	2	2	0	58	15	49
2011	SI-02	25	46	10	14	5	0	0	71	19	35
2011	SI-03	19	36	28	14	3	0	0	55	17	28
2011	SI-04	25	40	6	17	12	0	0	66	29	17
2011	SI-05	24	38	18	13	7	0	0	62	20	55
2008	SI	29	41	13	10	5	0	0	71	15	2522
2008	SI-01	27	44	13	11	4	0	0	71	16	318
2008	SI-02	27	40	16	10	6	0	0	67	16	651
2008	SI-03	26	43	15	11	5	0	0	69	16	644
2008	SI-04	30	43	10	12	4	1	0	74	16	341
2008	SI-05	36	41	11	9	4	0	0	77	12	323
2008	SI-06	46	30	9	10	6	0	0	75	16	83
2008	SI-07	50	38	9	3	0	0	0	88	3	58

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	26	24	30	6	7	7	0	54	14	54
2019	SI-05	28	22	31	3	9	6	0	53	13	32
2018	SI	26	22	25	10	14	3	0	49	25	81
2018	SI-02	38	15	36	5	5	0	0	54	10	17
2018	SI-03	0	40	19	21	20	0	0	40	40	10
2018	SI-05	18	15	30	3	24	9	0	37	30	33
2017	SI	24	20	19	11	14	11	1	50	28	82
2017	SI-02	35	16	27	5	0	16	0	61	6	18
2017	SI-03	26	15	29	7	15	7	0	44	24	14
2017	SI-04	20	20	20	10	30	0	0	40	40	10
2017	SI-05	20	27	7	7	20	17	3	59	33	30
2014	SI	26	13	20	18	13	10	0	44	35	61
2014	SI-05	21	18	21	18	8	13	0	46	30	38
2011	SI	31	26	17	12	8	5	0	60	21	193
2011	SI-01	33	24	17	11	6	9	0	62	19	49
2011	SI-02	27	28	17	19	6	3	0	57	25	35
2011	SI-03	33	31	18	0	11	7	0	69	12	28
2011	SI-04	25	27	18	17	12	0	0	53	29	17
2011	SI-05	33	25	13	14	9	5	0	62	25	55
2008	SI	29	29	15	13	8	6	0	62	22	2519
2008	SI-01	25	33	12	13	9	8	1	63	24	318
2008	SI-02	28	27	17	14	8	6	0	58	24	650
2008	SI-03	27	28	15	15	9	5	1	58	26	644
2008	SI-04	31	31	14	12	7	4	1	66	20	341
2008	SI-05	35	31	14	12	4	4	0	69	17	323
2008	SI-06	44	24	12	8	8	2	1	71	17	83
2008	SI-07	42	23	15	7	2	10	0	73	10	57

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	SI	15	54	31	54
2019	SI-05	22	50	28	32
2018	SI	20	43	37	83
2018	SI-02	16	39	45	17
2018	SI-03	50	29	21	10
2018	SI-05	23	40	37	35
2017	SI	20	44	35	83
2017	SI-02	16	49	34	18
2017	SI-03	15	65	20	14
2017	SI-04	30	30	40	10
2017	SI-05	27	40	33	30
2014	SI	12	49	39	61
2014	SI-05	11	53	37	38
2011	SI	20	47	33	193
2011	SI-01	23	41	36	49
2011	SI-02	20	37	44	35
2011	SI-03	18	60	22	28
2011	SI-04	22	41	38	17
2011	SI-05	19	54	27	55

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	28	47	15	7	2	0	0	76	9	53
2019	SI-05	25	50	19	6	0	0	0	75	6	32

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	46	32	13	2	2	6	0	82	4	54
2019	SI-05	50	31	13	0	3	3	0	84	3	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	19	81	54
2018	SI	15	85	83
2018	SI-05	23	77	35

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10
2018	SI	0	100	13

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	50	50	10
2018	SI	53	47	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	50	50	10
2018	SI	47	53	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10
2018	SI	0	100	13

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10
2018	SI	0	100	13

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	0	100	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	22	78	54
2019	SI-05	16	84	32

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	20	20	6	6	32	7	48	18	54
2019	SI-05	9	22	19	3	3	38	6	56	11	32
2018	SI	9	10	23	12	11	24	11	29	36	83
2018	SI-02	4	0	40	26	5	10	15	5	42	17
2018	SI-03	10	28	21	10	10	22	0	48	25	10
2018	SI-05	6	11	11	9	20	34	9	30	50	35
2017	SI	8	9	22	13	12	27	8	27	39	83
2017	SI-02	0	16	5	29	5	27	16	29	61	18
2017	SI-03	15	15	28	7	7	20	7	41	20	14
2017	SI-04	20	10	10	10	30	10	10	37	50	10
2017	SI-05	7	3	27	7	13	37	7	18	35	30
2014	SI	16	8	26	2	12	33	3	38	21	61
2014	SI-05	18	5	26	3	11	34	3	38	21	38

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	31	39	13	6	4	6	2	76	10	54
2019	SI-05	38	38	13	3	3	6	0	80	7	32
2018	SI	12	31	27	16	8	6	0	46	26	82
2018	SI-02	9	5	45	41	0	0	0	14	41	17
2018	SI-03	10	49	11	0	20	11	0	66	22	10
2018	SI-05	14	37	17	11	11	9	0	56	25	35
2017	SI	20	30	19	15	10	7	0	54	26	82
2017	SI-02	0	49	11	24	0	16	0	59	28	18
2017	SI-03	43	13	15	7	15	7	0	60	24	14
2017	SI-04	20	10	30	20	20	0	0	30	40	10
2017	SI-05	27	34	23	3	10	3	0	62	14	30
2014	SI	25	24	31	3	10	7	0	53	14	61
2014	SI-05	26	31	26	5	8	3	0	59	14	38
2011	SI	31	34	18	6	6	5	0	69	12	194
2011	SI-01	33	32	23	4	0	9	0	71	4	50
2011	SI-02	33	35	18	11	3	0	0	68	14	35
2011	SI-03	29	24	28	3	11	4	0	55	15	28
2011	SI-04	30	46	0	11	6	7	0	81	19	17
2011	SI-05	33	35	14	4	9	6	0	71	13	55

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	9	91	54
2018	SI	9	91	82
2018	SI-02	0	100	17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	11	89	54

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	13	21	23	0	8	28	8	53	12	53
2019	SI-05	13	25	16	0	6	34	6	63	11	32
2018	SI	8	13	25	2	4	37	11	40	13	83
2018	SI-02	4	15	25	0	0	35	22	42	0	17
2018	SI-03	10	17	20	0	0	54	0	58	0	10
2018	SI-05	9	14	20	6	9	34	9	40	25	35
2017	SI	8	17	14	8	9	35	8	45	31	83
2017	SI-02	0	40	0	0	5	44	11	88	12	18
2017	SI-03	15	15	35	0	7	20	7	41	10	14
2017	SI-04	20	10	10	10	10	30	10	50	33	10
2017	SI-05	7	7	17	7	13	43	7	27	40	30
2014	SI	15	12	28	2	8	31	5	41	15	61
2014	SI-05	18	11	26	3	5	29	8	46	13	38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	31	31	19	2	6	7	4	71	8	54
2019	SI-05	34	34	16	3	3	9	0	76	7	32
2018	SI	15	28	31	12	4	8	1	48	18	83
2018	SI-02	4	25	41	25	0	5	0	31	26	17
2018	SI-03	10	49	30	0	0	11	0	66	0	10
2018	SI-05	26	26	23	9	9	9	0	56	19	35
2017	SI	18	37	13	5	7	19	1	69	15	83
2017	SI-02	0	51	11	0	5	33	0	76	8	18
2017	SI-03	41	23	15	0	7	15	0	74	9	14
2017	SI-04	20	20	20	10	0	30	0	57	14	10
2017	SI-05	23	37	10	7	10	13	0	69	19	30
2014	SI	28	28	23	2	8	10	2	63	11	61
2014	SI-05	29	34	18	3	5	8	3	71	9	38
2011	SI	34	39	12	5	4	7	0	78	9	194
2011	SI-01	32	34	11	8	2	13	0	76	11	50
2011	SI-02	25	46	21	5	0	3	0	73	6	35
2011	SI-03	40	34	14	7	4	0	0	75	11	28
2011	SI-04	30	52	6	0	0	12	0	94	0	17
2011	SI-05	38	36	7	2	9	7	0	81	12	55

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	32	24	26	9	7	2	57	17	54
2019	SI-05	47	25	19	6	3	0	72	9	32
2018	SI	20	26	25	13	13	3	47	27	82
2018	SI-02	9	35	35	5	10	6	47	16	17
2018	SI-03	29	22	31	18	0	0	51	18	10
2018	SI-05	24	29	18	15	12	3	55	27	34
2017	SI	25	23	16	16	16	3	50	33	83
2017	SI-02	22	38	11	0	24	5	63	25	18
2017	SI-03	37	20	15	28	0	0	58	28	14
2017	SI-04	30	20	20	20	10	0	50	30	10
2017	SI-05	20	17	17	17	23	7	39	43	30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	22	31	33	9	4	0	54	13	54
2019	SI-05	25	38	28	6	3	0	63	9	32
2018	SI	20	32	24	14	8	2	53	22	83
2018	SI-02	19	40	25	5	5	6	63	11	17
2018	SI-03	8	20	32	20	19	0	28	40	10
2018	SI-05	20	34	20	20	6	0	54	26	35
2017	SI	20	35	23	13	6	4	57	20	82
2017	SI-02	35	25	29	6	6	0	60	12	17
2017	SI-03	22	33	15	22	7	0	56	30	14
2017	SI-04	10	40	30	20	0	0	50	20	10
2017	SI-05	17	37	27	3	10	7	57	14	30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	35	28	20	11	4	0	2	64	15	54
2019	SI-05	41	25	16	13	6	0	0	66	19	32
2018	SI	27	20	30	11	7	1	4	49	19	83
2018	SI-02	19	20	45	5	0	4	6	44	6	17
2018	SI-03	8	20	22	20	30	0	0	28	50	10
2018	SI-05	37	17	23	11	9	0	3	56	21	35
2017	SI	32	35	15	7	4	2	5	72	12	81
2017	SI-02	45	44	5	5	0	0	0	89	5	18
2017	SI-03	22	24	31	0	0	16	8	59	0	13
2017	SI-04	40	40	10	0	10	0	0	80	10	10
2017	SI-05	30	30	17	10	7	0	7	65	18	30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	26	30	20	15	7	0	2	57	23	54
2019	SI-05	28	28	16	19	9	0	0	56	28	32
2018	SI	17	27	23	14	12	4	3	48	28	83
2018	SI-02	28	15	31	10	5	4	6	49	17	17
2018	SI-03	8	20	20	22	31	0	0	28	53	10
2018	SI-05	17	40	9	11	11	9	3	65	26	35
2017	SI	30	22	12	20	10	2	4	55	32	82
2017	SI-02	29	23	13	23	6	0	6	55	31	17
2017	SI-03	33	15	15	22	7	7	0	52	32	14
2017	SI-04	20	30	20	30	0	0	0	50	30	10
2017	SI-05	30	24	13	13	13	3	3	57	28	30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	76	13	6	0	0	6	94	0	54
2019	SI-05	91	3	3	0	0	3	97	0	32
2018	SI	63	21	5	2	1	8	92	2	82
2018	SI-02	49	35	5	0	0	11	94	0	17
2018	SI-03	81	11	0	8	0	0	92	8	10
2018	SI-05	69	11	0	3	3	14	97	3	35
2017	SI	47	22	8	2	2	18	87	3	82
2017	SI-02	49	29	5	0	0	16	94	0	18
2017	SI-03	48	23	0	7	15	7	91	9	14
2017	SI-05	50	14	13	0	0	23	83	0	30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	41	26	24	7	0	0	2	68	8	54
2019	SI-05	56	25	13	6	0	0	0	81	6	32
2018	SI	34	36	16	6	8	1	0	70	13	83
2018	SI-02	19	61	10	0	10	0	0	80	10	17
2018	SI-03	20	40	22	0	18	0	0	60	18	10
2018	SI-05	40	23	17	9	9	3	0	65	18	35
2017	SI	32	31	17	8	7	0	5	66	16	83
2017	SI-02	46	22	16	5	5	0	5	71	11	18
2017	SI-03	26	37	15	15	0	0	7	68	16	14
2017	SI-04	20	60	10	0	10	0	0	80	10	10
2017	SI-05	37	30	14	10	7	0	3	69	17	30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	32	32	23	6	4	0	4	67	10	53
2019	SI-05	41	25	19	9	3	0	3	68	13	32
2018	SI	19	40	19	12	9	1	0	60	21	83
2018	SI-02	19	60	22	0	0	0	0	78	0	17
2018	SI-03	0	39	30	21	10	0	0	39	31	10
2018	SI-05	17	34	11	17	17	3	0	53	35	35
2017	SI	17	38	20	12	8	0	5	58	21	83
2017	SI-02	11	56	22	11	0	0	0	67	11	18
2017	SI-03	19	37	15	15	0	0	15	65	17	14
2017	SI-04	20	20	20	30	10	0	0	40	40	10
2017	SI-05	23	36	17	10	7	0	7	64	18	30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	36	34	17	11	0	0	2	71	12	53
2019	SI-05	47	31	13	9	0	0	0	78	9	32
2018	SI	24	39	14	15	5	1	3	65	21	83
2018	SI-02	38	36	15	5	0	0	6	78	5	17
2018	SI-03	8	40	0	40	11	0	0	49	51	10
2018	SI-05	26	37	17	11	3	3	3	67	15	35
2017	SI	29	27	19	13	5	4	4	61	19	83
2017	SI-02	22	35	16	11	0	11	5	67	13	18
2017	SI-03	26	15	29	7	7	7	7	48	17	14
2017	SI-04	30	20	20	20	10	0	0	50	30	10
2017	SI-05	40	30	17	7	3	0	3	72	10	30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	40	31	12	12	4	0	2	73	16	52
2019	SI-05	59	25	6	9	0	0	0	84	9	32
2018	SI	22	37	23	12	5	0	1	60	17	83
2018	SI-02	9	51	30	10	0	0	0	60	10	17
2018	SI-03	8	42	20	29	0	0	0	50	29	10
2018	SI-05	31	31	20	9	6	0	3	65	15	35
2017	SI	31	27	23	7	7	1	4	61	15	83
2017	SI-02	33	27	34	0	0	0	5	64	0	18
2017	SI-03	26	30	15	15	0	7	7	66	17	14
2017	SI-04	30	10	40	20	0	0	0	40	20	10
2017	SI-05	40	36	14	3	3	0	3	79	7	30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	38	23	23	8	6	0	4	63	14	53
2019	SI-05	50	9	28	9	0	0	3	61	10	32

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	41	21	23	8	2	2	4	66	10	53
2019	SI-05	41	25	28	0	3	3	0	68	3	32
2018	SI	38	26	24	5	4	1	1	66	9	81
2018	SI-02	54	25	21	0	0	0	0	79	0	17
2018	SI-03	18	43	31	0	8	0	0	61	8	10
2018	SI-05	32	29	24	6	3	3	3	66	9	34
2017	SI	31	35	15	7	2	2	7	72	11	82
2017	SI-02	49	24	22	0	0	0	5	77	0	18
2017	SI-03	20	43	22	0	0	7	7	74	0	14
2017	SI-04	30	50	20	0	0	0	0	80	0	10
2017	SI-05	31	21	10	17	7	3	10	60	28	29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	40	21	23	6	8	0	4	63	14	53
2019	SI-05	38	25	28	6	3	0	0	63	9	32
2018	SI	42	27	15	4	10	0	2	70	15	82
2018	SI-02	54	30	10	0	0	0	6	89	0	17
2018	SI-03	50	40	0	0	10	0	0	90	10	10
2018	SI-05	31	23	17	9	20	0	0	54	29	35
2017	SI	37	32	15	5	6	1	5	73	11	83
2017	SI-02	40	44	11	5	0	0	0	84	5	18
2017	SI-03	42	36	7	0	0	7	7	91	0	14
2017	SI-04	40	30	20	0	10	0	0	70	10	10
2017	SI-05	37	23	13	10	10	0	7	64	21	30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	83	8	4	0	0	0	6	96	0	53
2019	SI-05	88	9	3	0	0	0	0	97	0	32
2018	SI	63	20	3	1	4	2	6	90	6	83
2018	SI-02	73	20	0	0	0	0	6	100	0	17
2018	SI-03	80	20	0	0	0	0	0	100	0	10
2018	SI-05	43	26	6	3	6	6	11	83	10	35

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	70	15	4	4	6	0	2	87	10	53
2019	SI-05	75	16	3	3	3	0	0	91	6	32
2018	SI	67	18	3	4	6	1	1	87	10	83
2018	SI-02	79	15	0	6	0	0	0	94	6	17
2018	SI-03	69	11	10	10	0	0	0	80	10	10
2018	SI-05	60	14	3	3	14	3	3	79	18	35
2017	SI	61	16	7	2	6	2	5	83	9	83
2017	SI-02	73	11	5	0	0	5	5	94	0	18
2017	SI-03	56	15	7	0	7	7	7	83	9	14
2017	SI-04	60	10	20	0	10	0	0	70	10	10
2017	SI-05	60	10	7	7	10	0	7	75	18	30

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	51	38	4	4	0	4	92	4	53
2019	SI-05	53	38	3	6	0	0	91	6	32
2018	SI	44	45	6	2	3	0	89	5	81
2018	SI-02	24	65	5	6	0	0	89	6	17
2018	SI-03	41	38	11	0	10	0	79	10	10
2018	SI-05	61	30	3	0	6	0	91	6	33
2017	SI	48	27	7	6	6	6	80	13	82
2017	SI-02	60	17	11	6	0	6	82	6	17
2017	SI-03	63	22	7	0	0	7	92	0	14
2017	SI-04	40	30	10	10	10	0	70	20	10
2017	SI-05	37	27	7	10	13	7	68	25	30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	60	19	8	8	4	2	81	12	53
2019	SI-05	63	22	3	9	3	0	84	13	32
2018	SI	47	36	1	6	7	3	85	13	81
2018	SI-02	39	54	0	0	0	6	100	0	17
2018	SI-03	29	51	0	10	10	0	80	20	10
2018	SI-05	50	26	0	6	15	3	79	21	34
2017	SI	49	20	11	5	10	6	74	15	82
2017	SI-02	55	24	11	5	0	5	83	6	18
2017	SI-03	41	29	0	0	15	15	83	17	14
2017	SI-04	50	0	20	20	10	0	50	30	10
2017	SI-05	50	20	7	3	13	7	75	18	30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	59	6	0	0	36	100	0	53
2019	SI-05	63	6	0	0	31	100	0	32
2018	SI	51	9	1	0	39	98	0	79
2018	SI-02	49	0	0	0	51	100	0	16
2018	SI-03	31	10	0	0	59	100	0	10
2018	SI-05	63	6	0	0	31	100	0	32
2017	SI	45	10	7	1	37	87	2	79
2017	SI-02	45	11	11	0	33	84	0	18
2017	SI-03	57	0	0	0	43	100	0	14
2017	SI-05	45	7	0	4	44	93	7	27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	47	40	8	0	2	0	4	90	2	53
2019	SI-05	50	41	6	0	3	0	0	91	3	32
2018	SI	64	16	5	0	2	2	10	92	3	81
2018	SI-02	74	10	5	0	0	0	11	94	0	17
2018	SI-03	60	8	10	0	0	11	11	88	0	10
2018	SI-05	61	21	3	0	6	3	6	90	7	33
2017	SI	50	25	8	1	1	2	12	88	3	81
2017	SI-02	60	18	5	0	0	0	16	94	0	18
2017	SI-03	63	22	0	0	0	0	15	100	0	14
2017	SI-04	60	40	0	0	0	0	0	100	0	10
2017	SI-05	40	28	7	4	4	7	10	83	9	28

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	60	15	6	6	9	0	4	79	16	53
2019	SI-05	75	19	3	3	0	0	0	94	3	32
2018	SI	47	18	9	11	10	1	3	68	22	81
2018	SI-02	34	11	15	25	15	0	0	46	39	17
2018	SI-03	48	21	0	11	11	0	8	76	24	10
2018	SI-05	61	24	3	3	3	3	3	90	6	33
2017	SI	51	17	7	8	6	0	11	76	16	82
2017	SI-02	33	24	11	22	5	0	5	60	29	18
2017	SI-03	48	15	7	7	7	0	15	74	18	14
2017	SI-04	80	10	0	0	10	0	0	90	10	10
2017	SI-05	55	24	7	0	0	0	14	92	0	29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	45	30	9	9	2	4	78	12	53
2019	SI-05	50	28	13	9	0	0	78	9	32
2018	SI	43	31	11	7	5	3	77	12	81
2018	SI-02	35	31	10	19	4	0	66	24	17
2018	SI-03	43	29	8	10	10	0	72	20	10
2018	SI-05	48	27	12	3	3	6	81	6	33
2017	SI	46	33	8	2	2	8	86	5	83
2017	SI-02	62	22	5	5	0	5	88	6	18
2017	SI-03	48	37	15	0	0	0	85	0	14
2017	SI-04	40	40	10	0	0	10	89	0	10
2017	SI-05	44	33	10	3	0	10	85	4	30

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	41	39	7	4	0	50	11	54
2019	SI-05	16	50	25	3	6	0	66	9	32
2018	SI	9	35	38	14	4	0	44	18	83
2018	SI-02	11	54	31	4	0	0	65	4	17
2018	SI-03	0	18	61	21	0	0	18	21	10
2018	SI-05	11	37	29	11	11	0	49	23	35
2017	SI	12	37	35	7	8	1	49	16	83
2017	SI-02	22	45	27	5	0	0	67	5	18
2017	SI-03	15	26	37	15	7	0	41	22	14
2017	SI-04	10	30	30	20	10	0	40	30	10
2017	SI-05	10	40	34	3	10	3	52	14	30

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	9	9	52	24	6	0	30	19	54
2019	SI-05	6	9	41	34	9	0	44	16	32
2018	SI	12	20	27	26	15	1	41	32	81
2018	SI-02	5	4	36	29	26	0	55	10	17
2018	SI-05	15	29	18	26	9	3	36	45	34
2017	SI	5	24	26	32	14	0	46	28	83
2017	SI-02	0	16	33	38	13	0	51	16	18
2017	SI-03	7	22	22	28	20	0	48	30	14
2017	SI-04	10	30	20	40	0	0	40	40	10
2017	SI-05	7	27	14	33	20	0	53	33	30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	25	57	13	2	0	2	2	84	2	53
2019	SI-05	22	59	16	0	0	3	0	84	0	32
2018	SI	16	38	19	16	5	6	0	58	22	82
2018	SI-02	19	25	15	25	16	0	0	44	41	17
2018	SI-03	20	51	10	10	10	0	0	71	20	10
2018	SI-05	12	47	26	6	0	9	0	65	6	34
2017	SI	17	41	21	4	12	5	0	61	16	83
2017	SI-02	22	16	35	5	16	5	0	40	23	18
2017	SI-03	20	37	35	0	7	0	0	57	7	14
2017	SI-04	20	50	10	0	10	10	0	78	11	10
2017	SI-05	17	50	20	4	7	3	0	69	11	30

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	13	39	22	15	9	0	2	53	25	54
2019	SI-05	13	47	28	6	6	0	0	59	13	32
2018	SI	10	37	21	14	12	3	2	50	28	83
2018	SI-02	4	55	20	15	6	0	0	59	22	17
2018	SI-03	0	28	32	20	20	0	0	28	40	10
2018	SI-05	14	29	23	11	14	6	3	47	28	35
2017	SI	9	34	18	17	19	2	0	45	37	82
2017	SI-02	5	38	18	22	16	0	0	44	38	18
2017	SI-03	20	28	22	15	15	0	0	48	30	14
2017	SI-04	10	30	10	30	20	0	0	40	50	10
2017	SI-05	10	38	21	10	17	3	0	50	29	29

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	9	91	54
2019	SI-05	6	94	32
2017	SI	15	85	83
2014	SI	12	88	61

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	32	39	11	7	2	7	2	35	65	54
2019	SI-05	44	28	13	9	0	3	3	47	53	32
2018	SI	31	19	20	23	5	1	1	31	69	82
2018	SI-02	15	35	15	35	0	0	0	15	85	17
2018	SI-03	40	0	42	18	0	0	0	40	60	10
2018	SI-05	37	20	17	14	9	3	0	38	62	35
2017	SI	35	27	18	7	4	8	0	39	61	83
2017	SI-02	27	27	33	13	0	0	0	27	73	18
2017	SI-03	59	28	0	7	6	0	0	59	41	14
2017	SI-04	40	10	20	10	0	20	0	50	50	10
2017	SI-05	37	33	13	3	7	7	0	40	60	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	31	69	32
2019	SI-05	31	69	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SI	68	32	31
2019	SI-05	81	19	16
2018	SI	46	54	53
2018	SI-02	64	36	14
2018	SI-05	48	52	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	13	31	9	19	6	0	22	56	32	32
2019	SI-05	19	38	6	31	0	0	6	60	33	16
2018	SI	4	29	21	17	23	2	5	35	43	53
2018	SI-02	6	30	29	17	12	0	6	38	31	14
2018	SI-05	5	24	29	0	29	5	10	33	33	21
2017	SI	4	14	27	14	20	2	19	23	43	46
2017	SI-02	7	23	30	23	10	0	7	32	35	13
2017	SI-05	6	6	18	6	24	0	41	20	50	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	16	22	12	13	16	0	22	48	36	32
2019	SI-05	19	31	6	13	19	0	13	57	36	16
2018	SI	2	21	16	26	30	0	6	24	59	53
2018	SI-02	0	11	6	47	24	0	12	13	80	14
2018	SI-05	5	29	29	0	33	0	5	35	35	21
2017	SI	4	16	14	19	27	2	17	25	57	46
2017	SI-02	7	15	7	23	25	7	15	29	61	13
2017	SI-05	6	23	6	0	35	0	29	42	50	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SI	56	22	0	6	6	4	7	88	12	54
2019	SI-05	66	19	0	6	3	0	6	90	10	32
2018	SI	47	16	14	1	6	2	14	75	9	83
2018	SI-02	49	10	20	0	15	0	5	62	16	17
2018	SI-03	41	21	0	10	0	10	19	86	14	10
2018	SI-05	57	9	11	0	3	3	17	82	4	35

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)